Used Cars for Sale at Radley Chevrolet in Fredericksburg, VA

KBEE

Jun 7, 2016

Radley Chevrolet has the most professional team I've ever encountered at a dealership. Most sales rep pressure you from the time you arrive until you leave. Our sales rep Marvin Williams listened to me, never pressured me just gave me a brochure to review and pick out the things I wanted in my purchase. Once I made my selections Marvin went over everything with me. The manager and Marvin had the car within a few days. It speaks volume when a customer is not pressured but respected instead of being treated like a commission check.

TheRandalls

May 25, 2016

We have purchased several vehicles from Radley and everytime has been a pleasant experience. Paul Forster is always very helpful, responsive and great to work with!

District Elder Leroy Willis

Apr 8, 2016

Although Radley Chevrolet may fall short with their un-decorated lounge area; and they sure need to upgrade the refreshment dispenser (get a new coffee brewer already)! But, they do an outstanding job of providing professional and reliable service on your vehicle. Jack, my service advisor, was spot-on with every aspect of my service work being conducted the day I was in shop, despite the onslaught of customers the facility was getting that day. He kept me informed but did not pressure me into having work done just to increase the ticket price, as so many repair shops do these days. I appreciated that he showed care for my vehicle and me as a human being at the same time. Way to go Radley, now let's get that coffee brewer upgraded!

RedMARO15

Apr 5, 2016

1st and foremost I would recommend Doug Frazier to anyone looking for a vehicle. Is is an outstanding salesman. Knowledgeable on vehicles, has a very welcoming personality and is an easy person to just converse with. He is the 10 rating. Best car best deal best price. Will definitely recommend someone.

Chevy Love

Mar 8, 2016

Friendly, Fast and actually listened to my concerns about my car.

CH

Mar 4, 2016

Professional, forward without being forceful, truthful, and oh by the way, an amazingly good deal! They worked for weeks to find my perfect truck, they gave me top dollar for my trade, and they gave me great discounts off MSRP. No hard sell here, just the real deal. Highly, highly recommend. Worlds better than Lindsay Chevrolet!

Maureen

Feb 21, 2016

Jonathan, our salesperson was very nice, personable, honest and professional and not at all the pushy salesperson that people anticipate on getting when shopping for a new car at a dealership. I have already recommended Radley Chevrolet to my friends!!

Eddie

Feb 18, 2016

Radley Chevrolet is a great place to do business with. Brian Gillespie is a great asset to the Service Team, he takes care of everything with the greatest of ease, a real pro. Jonathan Cohen sold us our car and is without a doubt, the best salesman you could ever hope to deal with, and he always follows up with us. Friendly, courteous, professional and Honest. They treat you like family and it really makes a difference. Top notch, thanks guys.

Julie

Feb 12, 2016

Great job, they really care about you and you vehicle.

Peter

Feb 11, 2016

I had a problem with my phone truck interface, they resolved that I also had several recalls that were taken care of also! The staff was wonderful while I waited.

Virginia

Feb 9, 2016

It went very well. I was actually quite pleased with the entire experience right up until you began badgering me, twice now, to extol your virtues online. If it will help to stop you requesting to be stroked I'll be happy to lower my evaluation on the next survey request.

Bernice

Feb 8, 2016

The service is prompt when I arrive and we are always treated with the utmost respect and complete detail is given to any problem that we have without a car

Danew

Feb 8, 2016

There was never any pressure put on me to make a purchase, I was just allowed to take my time and choose what I wanted. My salesman was nice enough to arrange to get the car that I wanted which was over 100 miles away just to make sure I was satisfied with the car that I wanted. Everything was made clear as far as features on the car and what the final price would be.Speaking of price, the finance area was phenomenal in the aspect of not rushing me through the prices and just being up front with me. I was allowed to ask as many questions I wanted, and worked with me to get the financial side of things right with my bank. This was so much better than the last Chevrolet dealership I went through and I will buy my next vehicle from THIS dealership in the future.

David A. Spots/ Fredericksburg, VA

Feb 6, 2016

The experience great. The sell men were very knowledgeable on the 2016 Tahoe that I was buying. I got to know my sells person a little bit. Great family man and great person. Great team over at Radley Chevrolet of Fredericksburg, VA

James

Jan 31, 2016

This was the most pleasurable vehicle buying experience I have ever had. Our Salesman Doug Frazier was excellent and along with the Sales Manager Bob Valentine, they found the truck I was looking for at another dealership and had it there that night. The entire process was very relaxing and I would definitely buy another vehicle at Radley. Thank you very much.

David

Jan 8, 2016

Jack was very good at explaining what needed to be done. Also the service was accomplished quickly and the results appear so far to be goo.

Alice

Dec 30, 2015

Everybody so nice & friendly great waiting room refreshments for you also coffee explains what you need to have done .

Dawn

Dec 16, 2015

Overall a good experience as usual. I liked that they let me know the things that were the most serious when considering what I could afford to get completed at this time. The shuttle service to and from work is priceless when you are getting so many things done on your vehicle. The only problem I had was related to an understandable policy to use the manufacturer's recommendation for psi...which is way too low and caused by first set of tires to wear out very quickly. Once I explained what & why I wanted a certain psi they were right on it. Love not feeling pressured into things more than anything and will always keep me coming back to Radley. Best customer service I have ever experienced at a dealership and even though my car is now 8 years old I still only take it there!

Gerald

Dec 1, 2015

The service department is top notch. Always willing to answer questions and very professional. Radley Chevrolet of Fredericksburg, VA is one of the Chevy Dealers I've known.

Johny V. Johnson

Nov 26, 2015

Mr. Pittman, I would like to express my appreciation to your staff for their professional and courteous manner during the sale and service of my new Chevrolet Silverado. I bought the truck in September with Toney as my sales person. Vincent helped me with the introduction to the truck. Both men are a delight to work with. They are polite, knowledgeable and courteous. In my younger years, a trip to the dealership was a study in frustration as you anguished through the never ending trips to the mysterious "manager". You needed an ambulance rather than a new vehicle to take you home. Your staff, atmosphere and polite mannerisms has changed my outlook. In addition, the truck experienced a problem with the security system and the battery. Bryan was able to see me the same day I called and your technicians resolved the issue under warranty. The waiting room, coffee and snacks made the visit quite pleasant. Bryan was helpful and informative during the process. I have been associated as an employee with some very successful construction companies and I know how difficult it is to find and train excellent employees. My hat is off to you and your staff. Please let everyone know that this email is in appreciation of their hard work. Happy Thanksgiving. Respectfully, John V. Johnson.

Mindy

Nov 24, 2015

Brian was excellent. Work was completed faster then expected . Everything exceeded my expectations. I always go to Tadler Chevrolet for regular maintenance and all my other needs.

D.

Nov 19, 2015

A lot of help was given me. Truly appreciate the kindness and service. It was not difficult to reach agreement on a sale.

Unhappy

Nov 11, 2015

This dealer refused to honor their written offer to purchase my vehicle. Aaron was very unprofessional and rude. Do not waste your time at this dealership.

Foxcar

Nov 11, 2015

This dealership will lie, cheat, and steal to get a deal done. On top of that, they would not honor the written offer for my trade. Do not waste your time here.

Ryan

Nov 5, 2015

My service advisor Bryan kept me informed on what was going on with my vehicle, helped me into a loaner/rental, and called when he said he would (almost impossible to get most service departments to call). When I came to pick up my vehicle it was clean and ready to go. Your service team returned my rental so I didn't have to worry about it. Great job, keep up the good work. Ryan T.

Charles

Oct 17, 2015

Service department will definitely work with you. Thing didn't go well at first with another issue. But they definitely made things right in the end. That's why I use them

Johnny

Oct 15, 2015

WE WERE MOST DELIGHTED WITH OUR VISIT YOUR PEOPLE WAS VERY PORFESSRIAL THAT HELPED US. MELVIN WAS GREAT. YOUR ON STAR MAN MOST HELPFUL {WE NEEDED THAT} KAREN DID THE MOST OUTSTANDING JOB FOR US THANKS TO HER WE KNOW HAVE OUR EQUINOX

JNoel1

Oct 12, 2015

Anthony Coghill is probably the first car salesperson that I have dealt with in over 50 years of buying or leasing cars that I can say met and exceeded all of my expectations. My wife & i have purchased/leased 19 vehicles over time. There almost always was some "hitch" when it came time to pick up the vehicle. Not so with Anthony. He was fully prepared for our meeting, exceptionally professional, an though he might have had other customers on site, I got no feeling on being rushed. A TRUE gentleman. You all should be very proud of him, and do everything in your power to keep him.

Brian

Oct 10, 2015

Brian in service is very personable and knowledgable and was a pleasure dealing with him. Also the tech that did my work talk to me and explained a couple things and was very nice.

David

Sep 30, 2015

My service advisor Jason did an excellent job of keeping informed and satisfied as a customer with almost 100,000 miles on my truck. He treated me as if I had just bought the truck despite me buying it from this dealer almost 4 years ago. Job well done.

Beverly

Sep 21, 2015

My rating is a 4.5 stars. Justin really took outstanding care of me and my 2004 Tahoe. So the 4.5 star rating is for him and the other guys who work on my truck. The .5 lost is because I was disappointed that the service "courtesy rides" is no longer available for my area. One of the things I loved about Radley is that I knew if it was going to take a long time to service my truck' I did not have to stay and sit for that long time period. So the .5 is for lost of customer services that was great for someone like me. I do want to say again THANK YOU to Justin and the others who worked on my Tahoe. The did an excellent job!!!

Belinda

Sep 19, 2015

Jason did a great job in keeping me informed about the repair every step of the way. He told me when it would be finished and there was no delay. He was right on with the estimate and there were no surprises. Great job and kudos to Jason!

Darwin

Sep 15, 2015

You replaced the rusted brake lines, wheel cylinders and Calapers then on my invoice it stated I wanted the brake fluid replaced and charged me $100 for that. It appears to me that by replacing everything you did - there was NO Brake Fluid left in the system. I also wanted the back brake shoes replaced because you had everything removed and would have taken a minimum amount of time to install new shoes.I think General Motors should assume responsibility for the rusted brake lines. I live in Virgina, don't drive this truck much, take the truck through undercarage washes thus the rusted. Rake lines is faulty engineering of General Motors.

David

Aug 29, 2015

I was able to get my car serviced right away. The experience was great but the cost was a bit more than I could afford as I am a senior citizen on a fixed income.

Robert

Aug 27, 2015

They were extremely helpful. They identified the problem and got us back on the road. We were very pleased with the service provided.

James

Jul 6, 2015

We were able to find a car that met our requirements at a reasonable cost with a minimum amount of hassle. Your represenative Stephen Sharkey was courteous and helpful in taking us through the leasing process.

Steven

Jun 29, 2015

Always received great service. Everyone always treat us with a smile and very friendly and nice. Place is kept clean.

Stewart

Jun 27, 2015

Mike Mercier was without a doubt the BEST sales person I have ever got the pleasure of dealing with! I will definitely be Recommending everyone to come see him, and dealing with him more in the future. He made my car buying experience a great one!

Michael

Jun 23, 2015

Doug Frazier was outstanding. Very personable and knowledgeable about the vehicle I was purchasing. Doug was the only reason I came to Radley and the reason I purchased through Radley. A true assets the the Radley team.

Julius

Jun 13, 2015

It was taken in right away, and my vehicle was ready before the expected time! Everyone was very courteous and professional!

Darlene

Jun 13, 2015

I received the upmost respect from Jason Allen while dealing with all the problems with my SUV when I brought it in for repairs. He took the time to explain all the problems, prices, and time it would take to make all repairs. He is a great asset to you all and I will continue to bring my SUV in for major repairs in the future.

Paul

Jun 4, 2015

Justin did everything right! Took in my vehicle and kept me informed what it needed and took care of me.

Jennifer

May 28, 2015

For 12 years I had a great Chevy Cavalier. I was looking to trade it in for a new car. I was set on a Malibu or Cruze. Bill Ridgeway was very helpful. He showed me many models of the Malibu and Cruze. I was able to test drive the Malibu. After learning about all of it's features as well, I was ready to buy. Bill was a great salesman. He was not at all pushy, which made me more comfortable to buy a new car! Often when people are pushy, I just want to leave. He made sure I was getting the car that I wanted and that I was ready to move ahead with the paperwork. I really like that Bill took the time to show me many of the features in the car and how things work.

David

May 28, 2015

I really appreciate the way you treat me along with many other vets and many thanks for the free oil changes.

Keli

May 22, 2015

Bill Ridgeway was my Sales Person with the Help of Aaron.. they worked very hard for me to get the vehicle that I was dreaming about ... They are the A-Team and saved my family and my business in the future...

Elsie

Apr 29, 2015

it was an easy experience, with customer friendly staff, from start to finish everything was so smooth and quick. clean showroom, easy parking,,

Robert

Apr 23, 2015

Well, aside from an oil change and a tire rotation taking a little more than an hour to accomplish, I needed a new rear wiper, which I found out was not in stock and on back order, with a price tag of $18. Which is ridiculous for a piece of plastic that is about 12 inches long. Plus, the dealership is going through a renovation, which took away from the wait time being anywhere near pleasant. Aside from the fact that I had a coupon giving me both services for $25, I'm not too sure why I keep coming back to Radley for my service needs. The hour long wait time makes it very frustrating.

Gary

Apr 7, 2015

My visit was for a an oil change, multi-point inspection, a state inspection sticker and nitrogen tire service check. While these are basic services, I'd like to point out that I was in and out in 50 minutes, which is much shorter than the norm. I got there at about 8:30 am and was told it would take 75-90 minutes based on those ahead of me. So I was very pleased. Also nice to see the showroom is being remodeled. It was a long time coming.

Stephen

Apr 2, 2015

My wife and I worked with Bill Ridgeway on the purchase of our new Chevy Equinox at Radley Chevrolet. He was instrumental in the decision of our purchase. I would like Bill to have personal recognition for his caring, and professional mannor he demonstrated. and a personal thank you to Aaron who was very polite in offering us drinks and answered many of our questions as they came up. Bill was very patient in teaching Lynn the new car features. There was so much to do for both parties, and you came through with impressive results. Thank you for making us a Chevy customer for life.

Brian

Mar 16, 2015

As usual, Radley Chevrolet was outstanding! Great service, great professionalism, great job. The service process that Radley uses makes getting your vehicle serviced easy and accommodating. I will continue to use Radley for all services on both my car and truck.

Shari

Mar 16, 2015

I only have my service done at Radley. I drive from Ashland to get my oil changed or any other service needs, that's how much I trust the service dept.

Robert

Mar 11, 2015

Very happy with the vehicle purchase process and the staff answered all my questions. The team provided excellent service with respect to the financial process and explained the service center procedures and points of contact.

Maurice

Mar 8, 2015

All components of the dealership made this the most pleasurable car buying experience that I've experienced since my first vehicle back in in 1986. My salesperson, Jonathan Cohen was absolutely fantastic!

Bill

Jan 28, 2015

I did recommend a family member to go to Radley Chevrolet! My daughter, who purchased her 2011 Malibu at Lindsay Chevrolet in Woodbridge. She had multiple problems with the car inside the first week of driving it. Not being able to make a commute from Alexandria to Fredericksburg because "Engine losing power" message and stalling on Rt 95 multiple times during a commute being the main one! None of the problems would Lindsay Chevrolet even touch without charging her for everything, charges in excess of $1,000.00! Brian Gillespie had conferred with my daughter about the issues, so he was familiar with it when I drove it to Radley one morning and left it with them. Brian and Radley couldn't have been more fair and courteous with us. They were very thorough with the diagnostics, (Lindsay Chevrolet was NOT). Over a weekend the car wouldn't act up, so they gave it back to my daughter, and she drove it to work the next day. On the way home it did what they were looking for, so she drove it right in and left it running, and they finally pinpointed the problem that day. While they did, Radley paid for a rental car so my daughter could get to work, AND, had the car ready to pick up that evening, for $360.00! I want to thank Brian Gillespie, the technicians that worked on my daughter's car, the management and all the staff for being honest, cordial, fair, and most of all, the best damned dealership on the East Coast! Thanks, Radley Chevrolet! Sincerely, Bill Shute. Lindsay's Dad and loyal customer of Radley Chevrolet. P.S. Lindsay Chevrolet... You need to get out of car sales for the GM family.

Steven

Jan 27, 2015

all my issues were addressed and taken care of, thanks! will be back in the coming months ahead! great job, radley!

David

Jan 24, 2015

Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!,Sherry in the Body Shop was such a great help. Very professional and took care of my needs as a walk in. Radley should feel lucky having an employee like Sherry. All the people that work in the body shop are all always very helpful and courteous.....Thanks again!

Durdana

Jan 14, 2015

They are very attentive and pay attention to detail and do whatever they can to please their customer. I have dealt with Paul Forrester since 2011 and because of his up front nature, I ended up buying my Camaro from him only

Peter

Jan 13, 2015

The internet sales team and in house sales people were both excellent. Very knowledgeable and not pushy at all. I will definitely recommend them to friends.

Starfighter

Dec 28, 2014

Every time I have my Traverse serviced at Radley, I find the folks there really work with me to keep my vehicle running tip-top. I appreciate that.

Tony

Dec 19, 2014

Two service calls on two different vehicles in less than two weeks. Paul Beedle did an excellent job taking care of my 2006 Impala and my 2007 Corvette. He let me know how long the repairs would take and what the costs would be. I was very satisfied with both visits. Tony

KarenB

Dec 7, 2014

Jason Allen is a very good service consultant and explained everything to me and my car was done in a reasonable amount of time.

Wright82

Dec 3, 2014

Everything went smoothly. Communication was good. The email updates were helpful. We really appreciate Susan's help in getting our car serviced after the collision work was done. Thank you!

Impala Owner

Nov 19, 2014

The staff was very knowledgeable, clear, thorough, and helpful. The service was performed quickly.

Love my Tracker

Oct 28, 2014

The brakes on my 12 year old Chevrolet were making a terrible noise and 'thumping'. The problem is solved and I feel much safer!

dlane

Oct 11, 2014

Friendly, courteous, helpful. Had a rip in passenger seat of my new vehicle. Aaron and Paul are taking care of it.

OTIS (JUICE) HUNTER

Oct 4, 2014

LOVE GOING TO THIS DEALERSHIP VERY PROFESSIONAL EMPLOYEES. SERVICE DEPT. ALWAYS TAKE CARE OF US IMMEDIATELY. WILL RECOMMEND ANYTIME.

Mr. Tony

Sep 16, 2014

I emailed for information in reference to a 91 Chevy Corvette. The Sales person Kerry -called back once. I left at least 3 messages in her voice mail to get back to me with the information on the Corvette. The initial call had said there had been a price reduction. I never heard back I ran at different times a Chevy and a Chrysler dealership on Long Island, N.Y. and this would not have been acceptable from any sales working for me. Very Dissapointed.

CG ret

Sep 8, 2014

We bought our new K1500 Z=71 extended cab for Radley on Labor day, the staff did everything they could to make the purchase a pleasant time. they did something i hadn't expected by giving me a break on the price because I am a veteran!

C.D.M. of Fredericksburg

Sep 7, 2014

I truly appreciate the professionalism of the Radley Chevrolet in Fredericksburg. Special thanks to Zolly Hawthorne, David Embery, and Bill Reddings for making the experience of purchasing a new SUV very rewarding. I also want to thank Jim for finding me the perfect vehicle. I truly look forward to a continued relationship with Radley Chevrolet in the future.

Iceman

Sep 3, 2014

Quick response and turn around. Problem Identified quickly and maintenance performed timely. Final cost was very close to price that was quoted. Great service

NOVA LOCAL GOV EMP AND BUYER

Sep 2, 2014

WOW IM IN THE NOVA AREA AND THIS PLACE RADLEY CHEVY WAS VERY NICE AND EASY GOING. ONE OF THE BEST HONEST UPFRONT DEALERS I HAVE EVER BEEN TO. GAVE ME THE TRUECAR PRICE AND WITH THE REBATES DIDNT TRY AND SAY THEY DIDNT HAVE THE CAR OR CHANGE THE PRICE LIKE OTHER DEALERS. SALES GUY WAS AWESOME THEY HELD THE CAR I SAW ONLINE I WANTED SINCE I KNEW EXACTLY WHAT I WANTED AND THE CAR WAS THERE WHEN I GOT THERE UNLIKE OTHER DEALERS. VERY VERY HAPPY I BOUGHT FROM THEM. I WENT TO LINDSAY CHEVY DOWN THE STREET FIRST AND THEY ARE THE WORST!!!!THEY ARE THE HIGH PRESSURE SCAM SALES TYPE DEALER AVOID THEM REALLY IM NOT LIEING IM JUST A 40 YEAR OLD CAR BUYER I HAVE BEEN AROUND.... THEY LIE ABOUT THE PRICES ONLINE SAY WHEN YOUR THERE IT INCLUDES ALL KINDS OF REBATE YOU CAN NEVER GET LIKE 2000.00 GM EMPLOYEE DISCOUNT. AND THEY LIE ABOUT THE CARS THEY HAVE INSTOCK. THEY MAKE NEGATIVE STATEMENTS TO PRESURE YOU. THEY TRY TO GET YOU TO SIGN A PAPER THAT AUTHORIZES THEM TO RUN YOUR CREDIT AND THEY DONT TELL YOUTHAT THATS WHAT THEY ARE DOING. THEY TRY TO TALK ABOUT THE AMOUT OF THE CAR PAYMENT NOT THE PRICE OF THE CAR TO SCAM YOU AS WELL... AVOID LINDSAY GO TO RADLEY WAY DIFFRENT APPROCH REMINDS ME OF CAR MAX BUT THEY NEGOTIATE ON THE PRICES. *******GO TO RADLEY THEY ARE NOT LIKE LINDSAY. AGAIN IM JUST A CAR BUYER THAT CAN SEE THREW THE CONS AND SCAMS TRYING TO HELP OTHERS TO AVOID THE TRAPS AND UNPLEASNT EXPERINCES.

Truckman

Aug 5, 2014

Paul Beetle is a great service advisor! He is always makes me feel welcome and will do everything in is power to get me in and out. He is one of the many reasons I continue to buy and get my services at Radley.

Nathaniel Ragland

Jul 23, 2014

The Sales rep. Doug Frazier went the extra mile to make me understand and happy with all phases of the sale.

Robert

Jul 9, 2014

We have bought vehicles from Radley Chevrolet since 1995. It was like coming home again when we did our latest purchase. We came for a state inspection on our Jeep and ended up trading in our 2007 Tahoe for a new Traverse. The sale that was going on was too good to past up!! It is always a pleasure to work with Jonathan Pittman, Bill in financing, and now Marvin as our sales person. We will be calling Frankie in parts soon to order accessories I am sure.

Chuck

Jul 9, 2014

I bought my car there back in November, 2006, and have allays gone back for servicing of the vehicle ever since.

Paul

Jul 7, 2014

Once again I rolled in without an appointment and they were able to get in a stage 1 maintenance in for me while I waited. And it was ready 30 min sooner then the service writer thought it would be.

Courtney

Jul 6, 2014

Paul Beetle was very prompt in getting my vehicle in and was very honest about what parts/service it needed.He always makes me feel like "family".

Judy

Jul 5, 2014

My recent visit to the collision center was areal joy. everyone was friendly and the quality of the repairs is A1.

fsu1820

Jul 5, 2014

I am disappointed with the service department. I have a 2009 avalanche and I am beyond disappointed purchased a year ago. Let me start by saying this is my 3rd one I had great experiences with the other that I purchased from Radley. When I bought this one I noticed on the car fax report the dealer gave me showed the door actuator was replaced. When I asked about it they said it was a one off thing that was fixed. Well about 6 months ago another one went bad I took it to another store to have it fixed. Now a 3rd one has gone bad I called the service department to ask if they could tell me which door was replaced on the carfax report and they said they couldn't tell but I could bring it in and they would look at it for the $109 (I believe) labor cost. This makes 0 sense to me they did the work and I know that the keep records. I then said ok well how much is it to fix, again they said the minimum labor was $109 but didn't know the cost of the part and said I need to speak with them. When he connected me they were closed. Besides this the side mirror motor has gone bad and the tailgate lock has gone bad. A umber of small things but they add up to so,done on a budget. I am extremely frustrated I honestly want to get rid of it but now I am sure I am upside down blah blah and since it's a contract I am stuck. Or they would say well if you put down $5000 we can get you into something for the same payment etc. My family has bought a number of cars from here but I think this was probably the last one.

Cathleen

Jul 3, 2014

Awesome experience with body shop! Repairs were done perfectly, loved that you detailed my car (it was looking bad!) so much that I'm back in love with it. Who knew? Thanks for doing great work. I appreciate it

Camella

Jun 25, 2014

Another great experience. The Radley team always do their best to make me comfortable and satisfied when I come to service my vehicle.

Joseph

Jun 24, 2014

My appt was for 9AM but my car wasn't worked on until 10AM. I am happy with the service but hope in the future my car is worked on closer to it's scheduled time

Robert

Jun 22, 2014

Well, as the latest was for hail damage and a gasket was supposed to be replaced while the vehicle was there and wasn't, Chevrolet is slipping.

Bobbi

Jun 22, 2014

As always, the service was great. Paul Beedle, my service advisor, was wonderful. He made sure all of my service needs were met and kept me informed.

Kenneth

Jun 19, 2014

I brought my car in for an oil change and tire rotation. The young working the oil change and rotation area was professional and seemed to care for my car as if was his own. I'm not sure of his name but his hairstyle was dreadlocks. Outstanding Job!!!!

Michele

Jun 2, 2014

David Tarte made this a very delightful experience. We purchased a Spark for our daughter's graduation, as a surprise, and did everything possible to make this special for our daughter.

BDF

May 13, 2014

Employees put in a lot of effort to find the vehicle we wanted. They were also patient while we waited for our funds to become available.

TulipSunshine

May 8, 2014

Mr. Marvin Williams was the most amazing salesperson. I contacted Radley Chevrolet in the morning and within only 5 hours I had a brand new 2014 Chevy Malibu. Mr. Williams is an expert at Radley Chevrolet who listened to what I wanted in a car and he produced the car of my dreams. His knowledge and professionalism allowed me to feel comfortable with my purchase. Thanks to Mr. Williams I am now the proud owner of a car with good gas mileage and top notch safety features. Thanks Radley Team!

Mark

May 6, 2014

Susan fron the service department was fantastic. I called her to notify her that I was going to do the night drop on my 2011 Chevy work van. I needed a tune up, work for a recall, and my shocks evaluated. The next day I received a call from Susan telling me the vehicle was ready. Once again a flawless service.Thanks!

John

May 4, 2014

I called to inquire about a 2014 Corvette on your website and was fortunate enough to speak with David Tarte, he was so helpful on the phone that my wife and I decided to drive from Smithfield, VA to your dealership to look at and test drive the car. We got to the dealership at about 2 pm in the afternoon and left just before 6 pm, I was driving my new 2014 black-on-black Corvette coupe. David made it easy and enjoyable to purchase my new vehicle, everyone else we dealt with was also nice and helpful. Thank you David!

Sheila

May 4, 2014

For the last 4 1/2 years my experience with the Radley Chevrolet service department has been outstanding. The staff is very informative before and after the repairs. I know that when I drop my car off for service that it is in good hands. Thanks Radley for taking great care of my Equinox.

Russell

May 3, 2014

Zach and the evening crew continue to provide extraordinary service to our vehicles. This was delivered ahead of schedule. Great care and customer service. Thanks!

Donald

May 2, 2014

The only suggestion I offer is to please tell me where to pick up my vehicle after I leave the cashier. After I paid, I didn't know how to find my vehicle. When I asked, I was told to wait out front. After waiting for several minutes, I went back inside to ask the cashier again. There seemed to be a lot of confusion as to where my truck was. I finally found it on my own.

Jim

May 2, 2014

Called about the recall on my Chevy CB. They placed the order for the part. Really too early to fully complete a survey. Fella I spoke with was exceptionally helpful...but the job is not yet complete.

Stephen

May 2, 2014

Took the car in, Offered me a ride home. Did oil change, state inspection and repair a recall. Great job

James

May 2, 2014

Susan kept me informed throughout the process as always and I was given a loaner to use while my car was in your care.

Janice

May 2, 2014

the people in the service department were very friendly. They called me when my car was ready and explained to me what they had done to fix it. I could not have asked for any better or quicker service. I will not hesitate to take my vehicles back to Radley and I have recommended Radleys service department to some of my friends.

Donald

May 1, 2014

Normal good service. Never received a call that my vehicle was ready. Waited an extra 24 hours and called service to check the status. Apparently my paperwork got lost with other paperwork.

Darrell

Apr 30, 2014

Thanks to Karen Jerman and shark eh got a job well done.. Many thanks to the managers of Radley that got things done..Darrell

Robert

Apr 30, 2014

I do not like the Fast Lane experience and would prefer a scheduled appointment so I could plan my time better. The Fast Lane for service took over 2 hours.

Ramon

Apr 30, 2014

Radley Chevrolet is the best dealer I have ever been involved with, from purchasing my vehicle to the services provided in ensuring that it is always functioning in tip top shape. I will most definitely purchase from this dealer again. Thank you for your great customer service.

Armor

Apr 30, 2014

Left the car on sunday, and received call at work at 7am about what was needed. follow up call to inform me that car was finished. Great service all the way. Tahoe rides better with nitro.Thanks Armor Brown

Cornelius

Apr 29, 2014

Aaron and Tony Coghill were excellent to work with. Karen Jerman, Vincent in Client Service and Michael in finance were also excellent professionals. I will recommend Radley Chevrolet to friends, family and co-workers. Thank you.

Robert

Apr 28, 2014

As usual, the service department was courteous, expedient, and professional. The service and inspection I was there for was performed and the experience was short and sweet.

Carla

Apr 28, 2014

They were extremely courteous and the person who drove me home and picked me up was very pleasant! Only thing is that I had to be calling to find out about status. They told me car would be looked at at 12:30 pm and I had to call around 3 to find out what time it would be ready, they never called me.

Sarah

Apr 27, 2014

Had standard service done to my car, it didn't take nearly as long as anticipated. Everyone is friendly and helpful.

Lisa

Apr 26, 2014

Very personable.. very knowledgeable.. tried to go out of their way to make me have a good experience.. very easy.. I didn't have to do hardly anything and had a new car w/in 5 days.. would definitely come back

Charles

Apr 26, 2014

It began with good service from Julius Elder, in sales. For the near two years we have had the vehicle the navigation screen would dim/to out intermittantly, but not at the dealership. We brought the car in to service Tire Monitoring System because the light came on and for routine oil change. It was about 1pm. I pulled into the garage and backed out and back in at the dealership and the screen went black again. I showed it to Jose and asked that he verify that it happened because I had complained so many times and the dealership hadnt happened been able to replicate or before. Rick Roberts listend patiently to my complaints and noticed that the safety inspection sticker was positioned right above the light sensor. The sticker was repositioned which seems to have remedied the problem. I felt vindicated and like a valued customer. BRAVO! and Kudos to Rick Roberts!

Mashael

Apr 25, 2014

It was good, my issues were resolved. However the amount of money that was covered by the warranty was not listed on the sheet that was given after the service was done, also, there was no description about what each code meant.

Frank

Apr 25, 2014

Bryan was my service tech and he always does a great job with taking care of our needs at the Radley Store. He is very professional, attentive and detail with explaining what is going on with the vehicle and the cost are known right out front. I show up with our vehicles and i go directly to Bryan because he gets the job done with a great company representation for Chevrolet and the Pitman Team.

Gary

Apr 24, 2014

Our Equinox was serviced professionally and promptly. The vehicle had a state inspection, an oil change and tire rotation in under two hours with no appointment! Very impressive!

Russell

Apr 24, 2014

Zack was very attentive to my needs. He exceeded all expectations in customer service and delivered my vehicle in excellent condition and right on time. Your entire staff continue to make my experience at Radley satisfying. That is why I continue to bring my vehicles ( 6 of them ) to you for service.

NoTakeBacks

Apr 22, 2014

Title says it all. The customer is definitely not right in her office and she makes no attempts for excellent customer service. A very argumentative person. Geico should switch who they deal with because this also falls back on them as a company being guilty by association. I definitely would not recommend The Body Shop just on principle alone.

Don McQuistion

Apr 22, 2014

Searching for a replacement vehicle, expressed interest in a listed vehicle from Radley Chevrolet. I was contacted promptly and all of my questions answered. Responses were from online and landline contacts. Due to a schedule conflict unable to visit dealer presently, but will review their inventory when my search resumes.

Bill

Apr 22, 2014

My visit was to the Body Shop. As always the personnel in the Body Shop area have always taken care of me. Happy, warm felt welcome everytime. I have recommended then to many friends. If something was wrong with the work they did, they stood by it and made sure that I was completely satisfied.

Robert

Apr 22, 2014

Arrived expecting to have to drop my vehicle off over night for an oil change and tire rotation before leaving on a trip. was pleasantly surprised when I was told if I wanted to wait that it would only take 45 mins. to complete the service.

Mercer

Apr 21, 2014

My DaD and my experience was stress-free and without any pressure from your team. As a matter of fact, it was kinda fun. Mr. Coghill does an OUTSTANDING job, in that he is calm and contributory to the process !!! The only issue is that there ain't no 8-Track in our Malibu !!! (Please consult our report POSITIVE report to Chevrolet Corporate Office.)

Peter

Apr 20, 2014

Some dealerships wash customer cars following service. It's a nice perk if you could find a way to do it.

Bryan

Apr 20, 2014

I had some body work done to my Camaro SS. It was damaged while shopping at a local retailer. The Radley Collision Center, was simply awesome. From the estimate, to getting my car back in a like new condition, and it was in less than expected time, I am extremely pleased.

Pamela

Apr 19, 2014

One of the best car buying experiences I have had. I found my car online and sent in a e-mail request. Karen Jerman contacted me via telephone within an hour after my request. We set an appointment for a test drive. The Camaro is now parked in my drive. Great people and Great Service.

Dianna

Apr 19, 2014

I called back to service due to they charged me for the oil change and I have free oil changes. The paper was on the set of the car. had to leave a message and still have not recd a call back.

Elissa

Apr 19, 2014

Johnathan Sauceda was our salesman. He was very helpful, answering all our questions. I am a return customer of Johnathan an Radley Chevrolet. Very pleased with our experience.Thank youChris and Elissa Parks

Mark

Apr 19, 2014

As a business owner time is very valuable to me. I dropped off one of my work vehicles, which needed an inspections and new brakes and rotors late a night with instructions left at the drop off. I was grateful to Radley for getting my vehicle completed the next day. I was also informed that there were parts ordered for a recall on this same vehicle and will be notified when the parts are in. Thanks! (Craftrsmen)

Frank

Apr 18, 2014

From the moment I stepped on the dealership lot and encountered Danial Castro, the gentleman who assisted me in trying to get a car with poor credit, I can truly say I was impressed with his attitude and the way he treated us from the get go. Dealerships that I encountered earlier in the day, as soon as they heard the word "Bad" credit, didn't seem to care or I was told to come back in 6 months. Daniel also said that I would have a CHOICE, meaning more than 1 car that the dealership and "Bank" could put me in. After filling out paperwork and waiting for some sort of financing, I was please that Daniel said I had been approved with a 2nd chance "Bank" and would be given the op to improve my credit with my purchase. From there on the encounter with Michael in financing was truly a great experience. Everything was explained in "Laymans" terms, easy to understand. Overall the visit to Radley Chevrolet was beyond ANYTHING I expected. I have nothing but great things to say about the dealership to my friends and family about the way I was treated. Truly top-notch when it comes to dealerships in Fredericksburg and the surrounding area. THANK YOU THANK YOU THANK YOU!!!

Robert

Apr 17, 2014

Paul Forster is our new Salesman for Personal & Business. He has been exceptional and gone out of his way to help with the purchase of two Personal Vehicles. We need special help as our company demands much of our time so we do need catered to. He gives us all we need to make the sales happen. Consider this another successful sale.

Richard

Apr 16, 2014

The customer service representative went out of his way to ensure the programs that I had in place were applied appropriately - he made several inquiries to external service departments ensuring the right program was employed. Many Thanks!!!

Glenn

Apr 16, 2014

On my previous visit the Tire Pressure Monitors were not reset after the tires were rotated. At my most recent visit I brought this to their attention and the issue was corrected.

David

Apr 16, 2014

The reported problem seems to be corrected, I appreciate the work done. This the second time to correct the problem. First time reported surging. nothing done to correct. Second time engine stopped completely. The first problem is corrected, also corrected is delayed downshift and somewhat sluggish performance.

Ina Rae

Apr 15, 2014

I had traveled from Erie, PA on Friday with a noise that got louder but didn't impair function of the vehicle. Radley's service people found a bad wheel bearing and replaced it in a timely manner under the warranty. They were courteous and considerate and greatly appreciated.

Tavonia

Apr 14, 2014

I had a great experience. The courtesy and customer service that was shown to me was great! All of my questions were answered with knowledge and patience. Thanks!

Bryan

Apr 12, 2014

Simple oil change. I am getting to know the service associate pretty good. I always work with the same guy when I pull in. Easy service. It was great that it was fast too.

Charles

Apr 11, 2014

Brian G and his team took care of my vehicle, but 2 hours to do an oil change, tire rotation and inspection? I don't think I've ever waited that long before. Good job, but let's pick up the pace a little. Thanks

Jim

Apr 11, 2014

As always, Chris was attentive to my service needs and went the extra miles to fulfill VA emissions testing at another location. All required services were preformed in a timely manner and the shuttle service to my home and back was convenient for my needs while my car was being serviced. Keep up the good work Radley and Chris and I will continue to use you for all my future services.

Angi

Apr 11, 2014

Had a great experience with the service department. Chris is always a pleasure to deal with when I have my car in for service/maintenance. I have shopped around for pricing and the dealership was spot on with other reputable mechanic shops. I brought a quote on tires to Chris that was less than he originally quoted and he was able to match the quote just to keep my business. Everyone in the service department is very friendly and professional.

Geneva

Apr 10, 2014

great service and enjoyed talking with Paul about what I needed to fix my car. it ended up being quite expensive though-disappointed that a 2-year old Chevy that I had bought used from carmax had a dead battery, faulty spark plugs, and a bad ignition coil.

Kerry

Apr 10, 2014

We were taken care of in a timely and extremely professional manner. We received a clear break down of everything that was being performed on our vehicle that day and was made comfortable while we waited. Our questions and concerns were met with knowledgeable and helpful answers. Would recommend this dealership to anyone without hesitation.

Rosemary

Apr 10, 2014

Great customer service the salesman took as much time that was nesacery to ensure that ever detial of the car and the sale was explained to the greatest detail

Caroline

Apr 9, 2014

We were not pressured by the sales staff. They did everything they told us they would do. They worked as a team to take good care if us.

Donna

Apr 9, 2014

Radleys has always been a great place to shop for a vehicle. Staff is very helpful and they have great customer service! Not to mention the quickest, best, complete oil change service in Fredericksburg!

Beverly

Apr 8, 2014

Bryant and the service staff were very friendly and listen to my concerns. He answered all my questions which put me at ease. Service was quick and checking out was professional. Thank you all for a wonderful experience. ::))))

Timothy

Apr 8, 2014

Excellent, Pete is a fantastic person and in no way a pushy salesman which usually steers me away from car dealers. The whole staff treated me well during my visit. Great Job!

rosesjbr

Apr 7, 2014

Radley service Department fixed my car fast and returned it in great condition

Abe

Apr 6, 2014

On Thursday, I was notified by OnStar that I had low tire pressure in my front right tire and I needed to have my car serviced. The first service was completed and the tires were rotated. On Saturday Morning, I contacted a local tire company that sells Michelin Tires and they contacted the tire manufacture and the defective tire will be replaced on Monday. If all the sensors are not reset, I will drop off my car Tuesday evening as planned. I sincerely appreciate all your help.

James

Apr 4, 2014

drove my traverse to the oil change door, exited the vehicle, was met by bryan gillispie who immediately recognized my needs, prepared the work order and ushered me to the waiting area. thirty minutes later he gave me my invoice and explained the work that was accomplished. paid my bill, and departed the dealership happy. thanks for the pleasant experience bryan and company...

John

Apr 4, 2014

COULD SOMEONE PLEASE TELL JOHN BUCKNER THAT HE IS AWESOME. IF IT WAS NOT FOR HIM I WOULD NOT HAVE MADE THIS PURCHASE.........

Ronda

Apr 4, 2014

I brought my 6-month old vehicle in for an oil change and to check the alignment since I was advised that my alignment might be out of order when I had air put in my tires. The technician checked my alignment quickly, and advised that there were no problems, and then changed my oil/rotated my tires, and I was on my way. Very nice people. Very friendly.

New fan

Apr 3, 2014

My whole experience at Radley Chevrolet was good from the time I walked thru the door until I left with my new car. I made my first 2 car purchases at another GMC dealer in Fredericksburg & my experience at Radley was by far the best! It started with Karen Jarmen, the Internet Manger, responding to my husband's query in a very timely manner; despite my telling him it would take 24hrs or longer. Impressive! Jerry Lester our salesman was very knowledgeable about the Equinox & after a short test drive I was sold; much too my husband's delight for taking me there in the first place & proving his point. We were supposed to be visiting other dealers in the area & that never happened. Proud to say we are both now Radley Chevrolet customers.

Edna

Apr 2, 2014

Each time I use your Service Department it has been an incredible experience. You can usually get the appointment time that you want to include the day that you want. You are treated with respect and told along the way while you are waiting where you are in the process and how much longer it will take and the service people are amazing. I even had a questions about my phone in the car and the person that helped me was amazing. I am so sorry that I forgot his name but he was so helpful and explained so many things to me besides the phone that I was eternally grateful. If you could find out his name that would be great, I usually use Chris in the Service Department but I had the other person that works with Chris who was also wonderful but unfortunately I have forgotten his name but he found me a person who could help me with all of my questions on the computer in my car and he was so wonderful and I would like to make sure that he gets thanked for his service. I cannot tell you how great your service department is I have always been treated like a individual and not as a number and I will tell you that I appreciate that more than you will know. I have owned several BMW's and have used their service departments all over and have never been treated as well as I have at Radley, you are to be commended for that. Thank you again for your dealership, your service department and for the experience of dealing with you. I am thankful for that.

Gregory

Mar 31, 2014

service department is tops. get to the point and tell the truth no matter how bad it is. Thats a good thing.

Edna

Mar 31, 2014

Your dealership is top notch. Your service department goes above and beyond to satisfy the customer and take care of each issue that you present. I have found your dealership to be one of the better one's that I have dealt with. They treat you with respect and make your experience pleasant.

Rose

Mar 30, 2014

My first phone call to your dealership speaking to Mandy your warranty person, was not so good. My second phone call to a manage named Mike, I apologize, but I didn't get his last name, was good. He listened and told me who I needed to speak to that would get my issue resolved. I sent the person he referred me to Mr. Joe Vitalie an email and he responded within minutes and resolved my issue. He ordered the part I needed and told me he would contact me to set an appointment to have it installed as soon as it arrived and he did just that. Thank you Mr. Vitalie.

Alvin

Mar 28, 2014

What a Friendly & Great Radley Cadillac Staff this dealership have. I was in for recall and did not have to wait too long as my car was all washed and shiny like brand new. Hat off to Richard Holzshu & the rest of the Staff !!!

Steven

Mar 28, 2014

My service tech, Bryan Gllispie, was courteous, knowledgeable and more than willing to answer all my questions. Even though I added one item to my service, not on the list when I made the appointment, Bryan took care of the task in a very timely and efficient manner.

Walt

Mar 27, 2014

Brian Gillispe was very helpful.I do have issues with GM for not owning-up to obvious defects in their products after the warranty has expired.

Daniel

Mar 26, 2014

it was a 2 hour wait but most of the one's that were in front of me drop offs so they moved me in front so I only had to wait 30 min

Randy

Mar 26, 2014

I want to be completely clear that the sales staff with whom I interacted were extremely helpful and professional. A general comment is that a number of salesperson were acting unprofessionally. I would strongly suggest that salespersons be required to smoke somewhere other than the main entrance area of the dealership. For one, it looked like there were way too many salespersons on shift - there was just a big gaggle of people at the front door - not a big deal. What was annoying was when I had to walk through a haze of smoke with my wife and 2 year old daughter in order to go back into the showroom.

Sarah

Mar 26, 2014

Rick Jenkins was a pleasure to work with. He was very patient and took time to answer all of my questions. I highly recommend working with Rick.

Stephen

Mar 26, 2014

Great experience working with Bob Anthony, John Young, and Karen McCormack. Oh! And it isn't everyday I bump into Michael Jordan when I'm looking at buying a new car.

Kenneth

Mar 23, 2014

Marvin Williams was very pleasant to deal with. No pressure and was always very responsive to my questions regarding my order and the process.

Denise

Mar 22, 2014

Any concerns I had with my car were tendered to. The staff at Radley Chevrolet were professional at all times.

John

Mar 21, 2014

For the first time in the past three cars that I have bough here, I finally had a no-hassle deal at Radley. I was glad to see that I could be in and out in 40 minutes to purchase my car. The dealing was done rather quickly on my terms, and finalized very quickly with minimal sales gimmicks. I appreciate that.

Sharon

Mar 21, 2014

Radley has been servicing our truck for years. Susan Foxwell has always been kind and fair with us no matter the situation. Our truck is older and she was understanding as to the prioritization of needed work. The fact that she does this is what makes me get the work done at Radley as well as to recommend the service and advisors to friends. I would like to thank Susan and Tony in the shop for the care of my truck.

JOHN BRESNAHAN

Mar 19, 2014

THANK YOU DAVE E. GREAT BUYING FROM YOU AND RADLEY CHEVY. ALSO GREAT SERVICE DEPT.

Raymond

Mar 18, 2014

Along with price, service offers, and our salesman Julius, who was the catalyst that ensured we purchased, our Saturday was a rewarding experience. Furthermore, our finance rep was equally excellent. These two gentlemen provided the best experience we have had in an auto purchase....and we have bought a lot of vehicles over the past twenty years all over the States, this our first here with Radley was the best!

Roger

Mar 18, 2014

I came in and had a oil change and your 27 point service. They did a good job. But this time I didn't get a paper showing me what all they checked. I have got a check list all the over times.

Cheryl

Mar 18, 2014

The experience was fine, everyone was kind and approachable. One recommendation is, if coupons are available on the website to cover maintenance or accessories purchased, then the coupons should automatically be provided to the customer at check out.

Gerald

Mar 17, 2014

Good friendly service, service manager consulted me before proceeding with servicing, like to keep my car as safe as possible and feel I can do so with Radley service

Almerick

Mar 14, 2014

3rd time dealing with Paul and Bill.. 2 great guys......I feel the cars sold at fair fair price, but I feel & I KNOW im getting dipped on trade in. but, seems that way at any dealer. sometimes working with customers ..and value of cars is way more important than ,making thousands of $$ on the trade in also.. that kinda is ticking me off. I Respect everyone. ..but really what I got for my 2ss with 11,000 miles....being 3RD transaction. I feel they could have done better on the trade. Esp when I left thousand of dollars of accessories on the car. Maybe I should just request to be able to go there and take all the extra stuff off.... I didnt get anything at all for the stuff.

William

Mar 14, 2014

The overall experience was just great, thanks to the service representative and salesmen. This was the BEST experience I've ever had at the dealership.

Karen

Mar 14, 2014

Everybody was very helpful taking car of my car. The best part is they got it done in a very short time.

Cletis

Mar 13, 2014

It took a long time, I found that the young men were standing around a lot instead of fixing cars, which upset me because my car couldve been worked on. I was satisfyed with the gentleman that worked on my car, however, as he didnt make excuses as i have dealt with before, and he was polite.

Larry

Mar 12, 2014

I think Radley is the best for service. Better than Rosner and way better than Purvis. You guys are great all around. Susan in service is outstanding and always takes care of me.

Courtney

Mar 12, 2014

I received exelent service. I had my car back in less than a day and I was kept up to date of everything going on throughout the process.

Thomas

Mar 10, 2014

Mr. Davenport is a very experienced sales person and it was a pleasure working with him. He did everything possible in making us feel welcomed and satisfied.

Keith

Mar 9, 2014

Susan provided me with detailed explanations that included indentifying the problem and the costs associated with the part and repair.On a separte note, I would encourage for Radley to incorporate customers paying for service over the phone and locking keys and receipt in vehicle, and place keys and receipt in the visor or under floor mat per customers request allowing for vehicle to be picked up after dealership hours. This would definitely accomodate customers who are unable to arrive at dealership during operating hours. Just a thought.

John

Mar 9, 2014

Brian Gillespie did another superb job of getting the work done on my Corvette and keeping me up to date with the progress.

Nancy

Mar 8, 2014

I was in a horrible situation with my trades and Tony was able to get me out of them and into a new vehicle that I am thrilled with!! Two thumbs up!!!

Robert

Mar 7, 2014

I did my shopping, negotiated my terms and finalized my purchase all via online. My salesperson was responsive, certious, efficient, knowledgeable and very gracious. She even worked from home and all hours. I had four dealerships that were all within a couple of hundred dollars of each other. She was the only one who asked, "what will it take for us to earn your business?" I told her. She did not argue, tell me it wasn't possible, she simply delivered. When I arrived at the dealership, I was offered a drink and found all the paperwork to be complete and just required my signature. My new vehicle was prepped and parked right by the door. Although another salesperson was working with me, my internet salesperson came over and introduce herself and thanked me for my business. My tags were swapped and I was on the road. I will not only recommend this dealership and salesperson to others, I will be making my future purchases here.

Lawrence

Mar 6, 2014

when i visit Radley, i feel like a part of the family. I'm treated like a VIP and get excellent service from friendly and courteous associates.

J.

Mar 6, 2014

I wish to extend my sincere thanks in making a once in a lifetime purchase a perfect experience. It started with your internet sales team who greeted me electronically and turned me over to a fantastic salesman, Paul Forster. Mr. Forster was knowledgeable and represented your dealership in the most professional manner; immediately earning my trust. I know your dealership is in the business to make a profit, but I never felt like price was keeping me from buying my second car from Radley. I cannot forget to mention Johnathon, the General Manager and John Buckner, the sales manager, who supported Paul and took the extra steps to ensure I was satisfied in every way. Your finance officer, Bill Redding, was top notch as well. My loyalty is cemented and I promise to give Radley first right refusal on any future purchases.I purchased a new C7 Corvette and knew that allocation and constraints could be a limiting factor in completing the sale. I made it a priority to buy from Radley, regardless of how long my wait was for the car and I was rewarded for my loyalty and patience. I could not be happier or more satisfied. I can say, without hyperbole, that Radley Chevrolet is the best dealership I have ever worked with, run by true professionals who recognize the benefit of taking care of a customer. Being one of those customers and I assure you I will return again.

Christopher

Mar 5, 2014

I had went to at least 10 dealerships the weekend prior of purchasing my new vehicle. This dealership was my last stop, and I actually enjoyed me visit. I was shown what I was looking for. The prices I saw online, were the prices the vehicle were being offered for. I will be referring people to this dealership.

Philiip

Mar 5, 2014

Great Internet interface, smart, extremely nice sales rep. Salesman at location very good. Exceptional interface with finance rep. Easy, quick, will consider for future purchase.Fair, honest all involved with very clean showroom.

Carroll

Mar 5, 2014

Very professional staff, go the extra mile for their customers. My next car will be a Cadillac from Radley's. Kudos to Radley's Cadillac.

James

Mar 3, 2014

Enjoyed working with Marvin. He was very patient and kind. He was very willing to work with us and satisfy our needs.

Jason

Mar 2, 2014

As always Brian and the service team provided excellent service during my visit. I appreciate the quick service Radley provides my family each time we come in. Keep up the good work, see you next time!Jason

Yolanda

Mar 1, 2014

We had an awesome time purchasing our new vehicle from Radley our salesman Vern was pleasant and professional never before has my experience with a dealership been so uneventfull...

Thomas

Feb 28, 2014

Thank you Paul and all of those in the service dept. for all of your hard work and attention to detail in repairing my chevy after my accident. I was taken care with no hassel and it was like it never happened.

Brian

Feb 28, 2014

The service manager Chris always makes sure that all my concerns are addressed. I recently spent around $1000 in parts because the parts manager JoJo ensures I get competitive prices.

Nick

Feb 27, 2014

good people , salesman (Doug and Aaron) good to buy from. this my 2nd car buy from radley dealer and I also bring my car & my wife car to be serviced there. Thanks guy's

Mark

Feb 26, 2014

Paul Beattle is a credit to excellence withing Radley Chevrolet. My wife and I are planning a vacation this week and the air bag light came on. Needless to say this isn't what you want to see before going on vacation. Paul allowed me to drop the vehicle off the other night and he fit me in that morning, even though they already had a full schedule. The technician took care of the situation, Paul called me to let me know they corrected the issue. What a releaf to know that we are all set for our get a way. Thanks!

John A Cheryl

Feb 26, 2014

I've been taking my wife's CTS to Radley Fredericksburgh for the past three years. Even though its a drive for me it's worth it. Thanks for the very professional service.

Stephen

Feb 26, 2014

My wife and I have been going to Radley Chevrolet for the past 2 years, and have never been let down. We had another great experience with Bob Lenge who made sure every thought or question was answered. Thanks again for making sure we were taken care of and look forward to doing more business in the future.

Charles

Feb 26, 2014

I have had great service and repair's at Radley.PAUL BEEDLE has alway's had pleasent helpful aditude, that is hard to do this day with the public.

Ronald

Feb 26, 2014

As always Great Service, in and out in less that 1 hour. If I decide to purchase another vehicle, I will but from Radley Chevy

Brie

Feb 25, 2014

I enjoyed my car buying experience. My salesman Stephen Sharkey was a really nice guy who was personable and helpful. I did not feel pressured from him which was what made me feel more confident in buying a car. I'd rather buy a car from a nice guy than a cocky salesman.

Rudolph

Feb 24, 2014

I was initially concerned how we would be treated. I was prepared for a very aggressive attack and rude. Thankfully Todd Gough showed up and right from the start we felt relaxed. He was through, knowledgeable and professional. Todd TALKED to us and made us feel special. What a relief. Other sales representatives should learn from Todd. We love out Cadillac SRX!

Kip

Feb 24, 2014

Chris in the service department did an outstanding job of informing me of what service my vehicle needed. He gave me sound advice of what needed to be done sooner than later. He also arranged for a loaner vehicle while my truck was being serviced. The entire organization is top notch and I highly recommend having a automobile being serviced there.

Joe

Feb 22, 2014

While I am always satisfied with the services and the professionalism of the staff, I was not informed of the cost to just ascertain what the problem with the air bag system would cost [$106.00] in advance. While this would not have stopped me from having the service done, the work could not have been completed as the part required was not stocked. It seems that this problem is somewhat unusual in that the sensing module failed. I spoke with Chevrolet of America's customer service representative who informed me that the module was covered under the normal three year/36,000 mile warranty. I told them I was unhappy with having to pay out $700.00 plus for a vehicle with only 25,600 miles. For over 20 years I owned Toyota Vehicles, I decided to change and buy American. I first purchased my 2009 Malibu [which has the sensing module problem] and the purchase a second vehicle, a 2012 Equinox. I hope that this type of problem is not going to be indicative of what I can expect with Chevrolet vehicles as it would cause me to have second thoughts on buying any future Chevrolets.

Rusty

Feb 22, 2014

Are experience was awesome !! We dealt with Michael in finance and Aaron in sales and Steve as our sales person. They went above and beyond anything we expected and for that I really appreciate all that they did. This is the 3rd vehicle we have bought from Radley and the second in 8 months. I would and already have recommended to friends Radley Chevrolet.

William

Feb 22, 2014

I was extremly impressed by your Service Advisor Mr. Holzshu. He kept me fully informed during my wait on all aspects of the service being performed on my Cadillac XTS. In addition he walked me though the paper work and advising me what I would probably need serviced during my next visit. In sum, I would highly recommed Radley Cadillac service to my friends.

Perri

Feb 22, 2014

I have bought multiple cars from Radley. I continue to come back for 2 reasons. First, I feel they are very fair and have my best interests as a top priority. Working with Marvin, I know he is not feeding me lies. His positive attitude is contagious and he is always such a huge help. He makes buying a new car fun. Secondly, The service department. I have NEVER had a bad experience when bringing my car for an oil change, tire rotation, etc... They are quick, always open, and never seem to "sell" me on things I don't need.

William

Feb 21, 2014

I visited for routine oil change and check an engine sound and they were friendly, fast and resolved all my issues. They greet you immediately, there is no waiting to speak to someone, and they ask you if want refreshments while you wait. They update you often on status. Great facility, awesome service associates. I highly recommend the service department.

Tim

Feb 21, 2014

Hands down the best customer service I've experienced at a dealership. Being a business owner myself, I know excellent customer service and communication when I see it, and Paul Beedle delivered just that!

Candiace

Feb 20, 2014

I was greeted in a professional manner, my husband was assisted by phone in an effecient manner before we even got to the dealership. When I arrived the adjuster looked at my car talked to me in a way I understood. When I returned my rental they stated they would take it back for me. Just when you think customer service is gone today, you have the Radley Experience!!!

Rhonda

Feb 20, 2014

The service team listened to my problem and immediately went to work to find and correct it. They were attentive and courteous. When they were done with my vehicle they explained to me thoroughly what they found and what they did.

Donald

Feb 20, 2014

Jim Avery is absolutely the best. He was extremely helpful and made the entire buying experience very pleasant and without stress. He represented professionalism while being personable and sincere at the same time. He represents Radley Chevrolet very well!!

John

Feb 19, 2014

Very professional! Edward did an outstanding job as our sales person and the entire financial staff went above and beyond expectations.

Mark

Feb 19, 2014

Took longer than expected but overall satisfied with purchase. Steve Sharkey had a direct impact on us choosing the Chevy Traverse (combined with the inexperience of the Pohanka Hyundai saleman that showed us a 2014 Santa Fe on same day).

Cindy

Feb 19, 2014

I just had my oil changed and tires rotated. I was the first one in and with that being said, I'm a little surprised that it took as long as it did. However, I'm not complaining . . . the receptionist at the desk in the lobby greeted my with cheer and asked me if I wanted to coffee. The waiting room is always very comfortable and clean, and I love the play area for the kids.

Brian

Feb 19, 2014

The staff at Radley Cadillac are very professional. The staff went out of their way to make my wait time comfortable. The waiting room was very clean and well stocked with coffee, tea, etc.

David

Feb 18, 2014

i was there in town for a job . my truck broke down. called you guys and you took care of my problem in 24 hours . i never missed a beat.THANKS!!!

Kathaleen

Feb 18, 2014

I absolutely LOVE your entire staff. The service professionals always make me feel special and a valued customer. Wouldn't go anywhere else for my vehicle needs!

Larry

Feb 18, 2014

your service tech was very knowledgable and accommodating, he kept me informed and he was curtious and your service was right on and correct. thank you

Joseph

Feb 16, 2014

I was pleased with the way everything was handled curtiously and quickly. Also appreciated the Quality of the work completed.

Victor

Feb 15, 2014

Chris is the best! He is always a gentleman and accommodating!Thank you for bringing a quality Cadillac dealership to Fredericksburg!Vic & Marci Catlett

Jeffrey

Feb 15, 2014

Service dept extremely helpful and gracious. Chris scruggs did an excellent job with the work on my 2007 cadillac. Thanks again.!Jill Fennewald

Heather

Feb 15, 2014

I had to wait several hours due to the warranty company's slow response; however, the staff at the dealership kept me well informed and tried to make the experience as positive as possible.

Larry

Feb 14, 2014

Excellent treatment by the staff every time I bring the car in for service...They keep me up to date on what is happening and are always willing to answer any questions I may have.Kudos to the Radley Cadillac staff!!

Lou

Feb 14, 2014

Rich, Tim and Joe made an extremely stressful, dreadful repeat situation much easier to handle. Rich made daily calls with updates, so I never had to wonder what was going on. They had my car for 18 days, through no fault of theirs, and I felt like I was there with them going through the steps until it was resolved. They listened and understood my distress - unheard of in my experience with service departments. Good manners, tons of patience, excellent communication and excellent humor. These three men are stellar and you should be proud to have them on your team !!

Monica

Feb 14, 2014

I had the most pleasant experience at Radley. Todd Gough was a friendly, pleasant and excellent salesman and Michael Jordan really went out of his way to get me into my new cadillac.

Patricia

Feb 13, 2014

Disappointed with Cadillac's passenger heated seat?It barely get warm. I was told that's the way the passenger seat is made.Patricia

Eva

Feb 13, 2014

All employees were friendly and professional. The service was completed within the estimated time. Excellent service and very positive customer experience..

Darwin

Feb 13, 2014

Took the truck in on time last Friday and you could not get to it and that was unacceptable. You offered me a rental car and I declined and came and drove my truck home. Brought it back yesterday ahead of scheduled time and you fixed it. I have been a loyal customer and purchased multiple vehicles from you and always been treated well, thus the rating I gave but over booking is unacceptable.

Germaine

Feb 12, 2014

Every visits treatment is meets and exceed my expectation as a customer. Personnel great me by name and converse with sincerity!

Sherry

Feb 12, 2014

Everything went smooth all I had to do is drop my car off and within days everything was fixed and I was back to normal.

John

Feb 12, 2014

The whole entire staff makes you feel important. The service department is always able to answer questions whether in the shop or on the phone. Always great service when I go thre.

Kevin

Feb 12, 2014

i found the staff to be very friendly, professional and dedicated. Chris went the extra mile, he even followed up with me on Sunday- despite it being his day off. He worked very hard to reduce my inconvenience.

Michael

Feb 12, 2014

Once again your dealership has far surpassed my expectations!I did purchase another vehicle this weekend and it is do to your team. Thank you for your service

Thurman

Feb 11, 2014

My experience at your dealership was great as usual. Chris, Rich, and Eddie were very professional in taking care of my vehicle concerns.

Mary

Feb 11, 2014

Rich the Service Advisor and Bob the Technician - handled my problems with expert decisions and repair - great team, great service and good value for cost - Catherine Parr

Bradley

Feb 11, 2014

This was my first time here. I must say from the beginning to the end the service was good. Everyone was courteous and friendly when they greeted me. They kept me informed on the status of my vehicle. Thank you for your service.

Flashcube

Feb 8, 2014

Checked with several local dealers, looking for a new truck. Karen was extremely friendly and helpful with all of my questions and worked with me to get the best deal on the new truck. I will continue to recommend this dealership to anyone looking for a new car or truck.

Thomas

Feb 8, 2014

Working with Wayne Bates was a pleasure and I enjoyed his company and assistance. He is a true asset to Radley Chevrolet. I wasn't as happy with the experience with Michael, however. It took way to long to finish the purchase process. But, having said that, my overall experience with Radley was, as it has been in the past, excellent. Keep up the great work.

Edwin

Feb 8, 2014

I have enjoyed my experience with Radley. I was looking to upgrade my vehicle but selection is limited in the winter.

Gilbert

Feb 8, 2014

Vernon was very good at explaining the vehicle to me. He also handled the transaction in a efficient and effective manner. The manager of service found scratches in the tow bar covered and had it repainted perfectly. Good people.

Katherine

Feb 8, 2014

The experience was very pleasant and everyone was so helpful to us as we looked for our car. Our SRX is wonderful and we are really enjoying it.

David

Feb 8, 2014

This 02 Trailblazer was purchased new in 2002 in WesternPennsylvania and I have used Radley Chevrolet over the yearsfor services and found no need to go anywhere else when it came to specific expertise for this vehicle when we moved to Virginia. Oil changes,etcwhere done locally near our home in Louisa County.

Michael

Feb 7, 2014

The employees at Radley's, in all aspects of the purchasing processing, was helpful and willing to answer my questions. Keith was especially helpful and was willing to come in on his day off.

Patrick

Feb 6, 2014

This was an outstanding experience from the ease of online scheduling to the warm welcome to a quick and easy payment. Thanks for the great work!

James

Feb 6, 2014

Zach continued to do a great job as my service advisor on discussing the work that was performed successfully on my vehicle and reminding some additional items that will need to be done in the next visit or two.I also wanted to give a shout out to the ladies who work the telephones (Angel and Destiny) and take my payments. They are always extremely professional and cheerful when I call. They also take care of me while I am waiting for my vehicle to be serviced. They fill me up with coffee in order to get my work done while waiting for my vehicle. They are all great ambassadors for Radley!

Jamey

Feb 5, 2014

Susan was awesome in and out with great service. Have done several recalls and oil changes always quick in and out.

Jack

Feb 5, 2014

Everyone at Radley Chevrolet is ALWAYS super friendly and willing to go the extra mile to make every trip to the Service Department as enjoyable/pain-free as one could realistically hope. Thank you!

Vincent

Feb 4, 2014

I came in to get the TPMS on my GMC Yukon XL Denali adjusted and also to purchase an extra key fob for this automobile. Everything went smoothly and the service was fast and accurate. Both my issues were addressed and I am thoroughly satisfied.

David

Feb 3, 2014

I brought my own oil as they do not have Mobil 1 Hi-mileage oil. One the invoice they charged me for oil. ok, my question, did they use their oil and tech kept my oil for his personal use? I called back service advisor said no, he saw the empty containers on floor. Just saying, this can put a doubt in your mind. Thank you everything else was fine.

Karen

Feb 3, 2014

Always friendly and helpful crew, from the service lane to the checkout. Answered extra questions about my car and how to operate the seats (operator ignorance on my part). Clean waiting area and plenty of stuff to keep my 2 year old occupied. His favorite is the cars inside a building.

Michael

Feb 1, 2014

The service team at Radley's is outstanding. My service advisor, Paul Beedle, has really taken care of me, insuring high quality work at a fair price. He has been very accommodating with my scheduling needs. Joe Vitale, has been incredibly supportive, insuring a high level of customer satisfaction.

Kenneth

Feb 1, 2014

Julius and John B went beyond what we asked for. That is why we keep coming back. Number 6 was excel..

Roderick

Jan 31, 2014

Staff are friendly and greeted you with the professionalism needed to ensure you of quality service. Thanks for the quick response to my repair needs.

Kenneth

Jan 30, 2014

I am extremely happy with your service department. They were straight forward with me about the work to be done, and the work was done quickly. Special thanks to your service writer Bryan Gillispie for all of his help. thanks a lot for everything, I will be back in the future. Kenny Stafford

Joseph

Jan 28, 2014

My father and I had a great time at your location this past Sunday. We got a 2014 Cruze with he assistance of your fabulous associates Keith McCall, Dave Embrey, Michael Somuah and Vincent (not sure of his last name but he helped with the set-up of OnStar). We had a great experience and will definitely return when ready for any vehicles in the future. Thank you so much!!!

Dana

Jan 28, 2014

Every time I visit, the men in the service dept are always very kind and the services are always done at a reasonable time. Very satisfied.

Linda

Jan 28, 2014

While driving check engine and other lights came on and I experienced a loss of power. i called Radley's service department and they had my car towed to the dealership and repaired. Excellent service as always. These people are truely professional.

Lee

Jan 27, 2014

I'm extremely pleased with the service I received on my Camaro. Paul Beedle and the rest of the crew did a frantastic job and has restored my faith in car dealerships and the mechanics who work for them. I am very pleased with the wonderful customer care Radley Chevrolet extended to me.

Debra

Jan 26, 2014

Brian was very helpful. We got our tires rotated. We received the car back with low air. At $25 for a tire rotation, I would expect that the tire pressure would be checked and added if needed.

Jay

Jan 24, 2014

Every employee I encountered was a joy to be around. All spoke cheerfully to me and were concerned about my welfare. Thank you. I heartilly recommend Radley Chevrolet!

Sarah

Jan 24, 2014

My car salesman, Julius, was wonderful and really took the time to make sure the car buying experience was easy. He went above and beyond to find the best vehicle for me. Radley Chevrolet is a dealership that puts the customer first and does everything they can to make sure their customers are getting the best deal possible.

Anthony

Jan 23, 2014

I would like to thank Tony Coghill for making things right, his devotion to the customer to make things right is a true asset to the Radley Team.

Tyler

Jan 23, 2014

I had my car towed in monday and it was done tuesday. Although what was done to my car i couldve did on my own and saved myself $80 for a diagnostic, the service and communication otherwise done by brian gilespi was amazing. He answered all of my questions with thorough and clear advice.

Kevin

Jan 23, 2014

Pure professionalism. Great folks to work with! This was truly the best buying experience we have had. If your in the market for a new or used vehicle Radley is the place to go. You won't be disappointed.

Richard

Jan 22, 2014

Service was fast and knowledgeable. Employees was very friendly and understanding. They kept me updated on work, parts and time of pick up on my vehicle. Thanks and keep up the good work.

Jessica

Jan 22, 2014

This is our second car purchased from Radley, both times we worked with Paul Forester. I must be blunt... HE is the reason we returned. Paul takes his time and ensures we knew the ins and outs of our vehicles before leaving the lot. He carries on a conversation and understands his customers, not just give a canned sales speech. We will be back to buy again, and we will be looking for Paul as soon as we hit the lot!

Jerry

Jan 19, 2014

My Salesperson (Daniel Castro) did a wonderful job. He helped to locate the specific model and configuration for us. I will definetly purchase another vehicle in the future from Radley. Job well done and Thank You!

Keith

Jan 12, 2014

My experience with the internet team and Mr. Julius Yelder my sales rep was excellent. Mr. Yelder was respectul, knowledgeable and patient during my purchase. He introduced me to the sales manager and assistant. I was pleased with my overall experience during my purchasing of my 2014 Tahoe. Because of Mr. Yelder's professionalism and ability to provided knowledge responses to my questions regarding the vehicle and settling on an out the door cost was what separated the Radley Cheverolet Sales team over others primarily Lindsay Chervolet.

Denise

Jan 5, 2014

The service is always great. The only problem that I have is that as I am waiting in the waiting area, the service tech always calls me to tell me when my car is ready. When I tell them that I am sitting in the dealership, they always say that the paperwork said that I just dropped off. I am curious is they don't prioritize my car as I always seem to be there much longer than other customers in the waiting area. I just want to make sure that they understand that I am waiting for my car. I have already had to take several days off of work for things that should have only taken a short time to address (such as a faulty tire patch which took 4 hours to fix). Please make sure that the service techs know when the owner of the vehicle is waiting in the waiting area.

Charles

Jan 1, 2014

Once again Paul Beedle worked my vehicle in to take care of an issue with my vehicle. He explained what was involved, arranged for a ride home for me and had a driver pick me up when it was finished.

Meredith

Dec 31, 2013

I came in for an oil change and it was quick and everyone was very nice. We are relocating to Fredericksburg and will be bring both our Chevys here.Thank you

Craig

Dec 30, 2013

No real complaints re. service, but there are two points I will mention. At first, there seemed confusion whether I could get an inspection that day, I was sent to two advisors to see if it was possible. Seems odd that the customer has to find out if it is possible to get service. Arrived at noon and think that is early in day to be told that may not be possible to get inspection that day. Second, had coupon for free alignment inspection and was told that every vehicle is automatically checked for this, so I did not need coupon. If there is a coupon in paper it implies (to me) that this is needed for service. If not, why bother to put in paper, seems like a useless coupon which could be replaced by one that actually gets me something. Otherwise, no problems.

Walter

Dec 30, 2013

Great service and sales department. I will continue to use Radley Chevrolet for my service and sales to purchase vehicles. A special thanks to John Young for his exceptional help in finding the vehicle I was looking for.

Jack

Dec 29, 2013

Great! Great! Great!! Customer appreciation was really apparent and showed every step of the way! The follow-up to date has been every bit as good and and has impressed me more than any purchase I have made with any product.

Alvin

Dec 28, 2013

The whole Radley cadillac service staff work great together as a team as well JoJo Cox make sure Chris Sanford get my email msg.Chris was quick to say they had an open same day I sent email. Hat off to JoJo Cox and Chris Sanford!!!

Harry

Dec 28, 2013

Technician forgot to reset my oil change readout; and I have a small oil leak from the area where the oil change occurred. I will watch this in the next two days to ensure the plug was tightened to correct specifications.

David

Dec 28, 2013

Everyone at the dealer was very nice and incredibly helpful. Mr. Sharky took myself and my father along on multiple test drives to make sure we found the right vehicle. Very helpful and excellent customer service.

Michael

Dec 27, 2013

I went into the dealership since I saw on the internet that it was near where I lived. The service was good and informative. Great team work and pleaseant experience.

Germaine

Dec 27, 2013

Mr. Chris Sanford is by far the best service consultant, I've ever worked with along with his team. Although, I brought the vehichle "as-is" a few months ago, I am experiencing tons of problem with it, yet Chris and his team have presented and have prospered with having me to keep bringing my vehicle back to have stuff fixed and keeping the vehicle.Thanks you and Happy Holidays!!!!

Lloyd

Dec 27, 2013

Why go anywhere else? I've been so pleased with Radley dealerships that I bought a new Cadillac CRX in July for myself as a retirement present.

Lawrence

Dec 27, 2013

Entire staff friendly, courteous and helpful. It is always a pleasure to deal with Radley. Waiting area is comfortable and always asked if refreshments are desired.

Mark

Dec 27, 2013

I was heading out of town to go from Virginia to Texas and noticed we were due to an oil change. Paul Beattle (spelling unsure), in the service dept. was able to see that we were attended to as quickly as possible. We were on our way in no time. Once again Radley was able to meet our needs in short notice. Thanks !

Stephen

Dec 27, 2013

As always, the all the staff at Radley Chevrolet were very professional, kind and most of all, made me feel good about my decision to purchase from them.

Janet

Dec 27, 2013

Having had a little fender bender at the holidays was not something I was looking forward to dealing with. But I knew I was in good hands at Radley.My repairs took a little longer than they thought. But my Enterprise rental was wonderful.Not only did Radley repair my crunched fender, but to my surprise, detailed my car. OMG...How fabulous. That was a wonderful Christmas surprise.Thank you Radley.I wish you all a very Merry Christmas and fabulous New Year.

Jarrod

Dec 20, 2013

They finished the work on my vehicle sooner then I had expected. Every one I dealt with was friendly, courteous and more then accommodating to my needs.

Brett

Dec 20, 2013

John Young spent the whole day with us, never made us feel rushed or forced into anything, just made the whole experience pleasant. We may not have purchased a car that day if it weren't for John's patience and stewardship. Very glad we walked in that day!

Vicki

Dec 19, 2013

Radley Cadillac has always been , and continues to be, extremely professional and efficient. The staff at this dealership make Radley one of the best dealerships I've dealt with across the U.S. in the past 30 years!

Kimberley

Dec 18, 2013

All employees were very professional, welcoming, and efficient! In particular, I have had several interactions with Paul in the service desk area and he has been exceptional! One of the gentlemen even opened my car door for me when I was getting ready to leave!

Catherine

Dec 18, 2013

It took a little longer than I was anticipating but overall I was satisfied. The person who helped me even made sure the parts department had the wiper blade I needed (that I haven't been able to find anywhere). Then took time to install it for me free of charge.

Dennis

Dec 17, 2013

As always, the Radley Service Department has gone above and beyond in enduring my vehicle's needs were correctly diagnosed and resolved. Many thanks for a job well done.

Daniel

Dec 17, 2013

My experience with Radley Cheverolet was first class . My salesman, Tony Coghill, was very informative and very helpful in every aspect involving the purchase of my vehicle. The total process was very pleasant and went quite smoothly. Radley Chevrolet was most definitely first class.

Richard

Dec 15, 2013

I called with a heater fan problem on a day I really needed my truck. My truck was picked up in about an hour and I was treated very well while I waited. Several times I was asked if I wanted something to drink and was updated on the progress of my truck. The problem was fixed correctly and quickly. I'm a huge Radley fan now and I'm telling everybody I know how lucky I am to be part of the Radley family. Thank you.

Stephen

Dec 13, 2013

Every time I come to Radley Chevrolet I am treated like family. I am honestly glad I joined the Chevrolet team because I always get great customer service.

Rosalie

Dec 13, 2013

Your sales rep, Steve Hatfield-Haas, was very professional, helpful and efficient in finding a vehicle to fit our needs as well as covering all the perks and benefits offered by GM. The financial department covered all the details quickly and efficiently. I would definitely purchase another vehicle from Radley.

Jon

Dec 11, 2013

Fixed everything wrong with my car. Everyone was really friendly Shane showed me to the waiting room and toy room where my 14 month old daughter could occupy herself. The car is running fine now Thank you so much

Kip

Dec 9, 2013

The entire staff is very friendly and informs me of the best solutions to any problems I have with my vehicle. I trust what they say. The staff at the Fredericksburg Virginia office is top notch and I give the highest recommendation.

Joseph

Dec 8, 2013

My ServiceAdisor was Mr. Bryant and he was exceptional on how he handled the repairs on my vehicle. He went out of his way to explain all the necessary repairs and called me the following day to let me know what needed repaired and what needed replaced. He even provided me an estimate on the total repair bill. No one has ever at Radley's called me to inform me of all aspects of the repairs. Radley's Automative needs to hold onto this young man as he is and will be a great asset to your delaership.

James

Dec 6, 2013

The price we agreed to on our vehicle was very fair. It included several incentive programs which made the decision to go with Chevrolet easier. We have been long time Lincoln owners and have come back to GM after many years away. Our sales person was curteous and worked extremely hard at finding the vehicle we wanted (2013 Suburban LTZ) at another dealership. That part was somewhat frustrating because the vehicle that was available online was actually not available when requested. Due to unavailability of other dealer's LTZs more than a week went by before we could close the deal...after a couple of the incentives expired. Much to my surprise, Radley honored our original deal and absorbed the lost incentives by reducing the cost of the vehicle. It restored my faith in Radley after a rocky start finding the right vehicle. Our salesman never gave up. Kudos to John Young of Radley. We look forward to a long relationship with Radley and the Chevrolet family.

Naomi

Dec 5, 2013

very professional, helpful, and made buying a new car a pleasurable experience. Thank your staff for a great job in helping me get the car I really wanted.

Sheila

Dec 5, 2013

It was nice to get my car in right away on a Tuesday afternoon. Brian in service is always pleasant and professional. His estimate on the time it took was accurate. The service techs, kept my car clean and took care of my car needs. I only trust these people with my car.

Mike

Dec 4, 2013

Turned out to be very costly after I was informed of all the scheduled maintenance I was overdue on... but I am confident in the work provided by Radley technicians and the piece of mind I get is worth more than the cost of the service. Thanks to Paul for always taking care of me

Naomi

Dec 4, 2013

It was great. I test drove a Cadillac SRX and then both Dennis and the Manager on that day assisted us in getting a greatdeal so that we could get the SRX that day. (planned to wait till next year or so) All in all a great experience.

Robert

Dec 2, 2013

While I'm not happy about he reason for being at Radley, catastrophic transmission failure at 67,000 miles and just two months after extended warranty expiration, I have to say the staff and especially the Service Writer, Susan Foxwell, were friendly, courteous, and professional. The repairs were done in a timely manner and the car was ready, as promised. Susan also kept me informed of the status of the repair throughout the period the car was at Radley.

Priscilla

Dec 1, 2013

I needed a first service on my 2013 Camero on the Friday after Thanksgiving. I was in and out in no time when I expected to be there half the day.

Ramon

Dec 1, 2013

This is the best dealership I have ever been associated with from the sales department to the service center. Thank you for everything you have done for my vehicle and hope you all have a wonderful holiday season.Thank YouRamon Feliciano

Randall

Dec 1, 2013

My sales representative, Mr. Steven Haas did an exceptional job locating the car that met my financial, economical, and specific features. Thank you Radley Chevrolet for Mr. Haas' absolute professionalism. He is a great representative of your company and automobiles.

Walter

Nov 30, 2013

Service has improved greatly with the addition of Susan. She is very customer focused in supporting the customer. Thanks for adding her to the service origination.

Emily

Nov 29, 2013

While I am always recommending the dealership to purchase a vehicle, this was my first experience with the service shop. I came in for an oil change, and was very disappointed that I did not receive the same level (or better) service that I typically receive at a JiffyLube (or similiar). These smaller chains always vacuum the interior and wipe down the windows for me. While this may seem small, it is something I have come to expect and was disappointed that your team does not automatically include this.

Stephen

Nov 29, 2013

Radley Chevrolet has always been excellent in getting me into what I want at a reasonable price. This is the third car I've purchased and won't be the last. Staff is extremely helpful and will help you understand everything that is happening. Just wish they had better coffee.

Brenda

Nov 28, 2013

I came in for an inspection and learned I had issues which caused a failed inspection. Radley was able to address and repair those issues after having received parts ,same day, and sending me on my way with all repairs made and inspection certificate in hand. Thanks for handling it so promptly.

Bruce

Nov 28, 2013

My wife and i had a very good experience buying our Cadillacs.. From the very beginning Todd was extremely helpful. He bent over backwards to make sure my wife had everything she needed to make her decision easier. Karen? In finance was also very helpful and knew her business. The GM, (I'm sorry i forgot his name) made us feel like we had been customers there forever. We sincerly appreciate being treated like we were trustworthy and were given the latitude to make or unusual deal. Your staff have made us life long customers. Thank you.

Robert

Nov 27, 2013

I am always happy to take my truck to Radley, everyone is great to work with. They are all very kind and courteous and make you feel appreciated.

Mark

Nov 25, 2013

This was a unique visti. I had to take my business vehicle in and my wife had to bring in the family vehicle. They were able to take care of both vehicles while we waiting and it only took 1 1/2 hours. That was fantastic since the family vehicle was a warranty problem so customer service had to work through the warranty company. Excellent job!

Kisha

Nov 24, 2013

My experience with my sales person Julius and my overall experience with radley was surpass my expectations. Julius worked really hard to put me into my dream car with a car payment that's affordable for me and my family.

Jesse

Nov 22, 2013

Great service! I will continue to be a loyal customer of Radley Chevrolet. My Service Rep was wonderful! This is why I keep buying my vehicles from Radley although I pass 11 other Chevrolet dealers along the way.

The Wards

Oct 23, 2013

When you have to pay thousands for a car, you do not want the experience to be painful. As a Realtor, my job is customer service driven and I expect no less from a car salesman. Radley Chevrolet was exceptional in every manner. From greeting us in the showroom and offering us beverages, to going above and beyond to find us what we were looking for. Once we identified the car we wanted from this web site, we went over there and found out the car had just been sold before the web site was updated. Happens all the time - not a big deal. But then we found another car online the next day. They had no problem letting us take it to our mechanic and he gave it the thumbs up. All belts, fluids looked great, tires were newer, and the car was in great mechanical and structural shape. The price was very good and there was no need to haggle. We left knowing we got a quality vehicle from a local dealer we would be doing business with again!

Linda

Sep 20, 2013

With one day prior to surgery, I met with Chris where we discussed my concerns for my Cadillac. His gracious smile and heartfelt accommodations put me at ease and I knew I was in great hands. Our communication was open, honest and daily until the keys were placed back into my hands. Many, many thanks for a wonderful experience...right down to the service mechanics who did a beautiful job getting my car up and running and clean...

Jack & Carolyn Carona

Sep 8, 2013

Rich and Steve have an excellence for customer service. They get your repairs taken care of in a timely manner as well! Great job guys!!

Kevin "The Rays Fan"

Sep 1, 2013

Outstanding service department. Great prices and offer military discount, even on labor, which I have never seen. I would recommend Radley Chevrolet to anyone. You guys Rock!

Brad Ellis

Aug 22, 2013

Very professional and expedient. I've already referred two people to Radley Cadillac. Beyond the car's performance, the sales team was incredibly accommodating and I look forward to the service team being just as professional and accommodating.

John Lightfoot

Aug 18, 2013

During more than a few visits, everyone was very friendly and more than willing to answer all my questions. John Young was extremely patient with me and worked hard to pair me with a vehicle that fit my needs and budget. Also like to thank everyone for letting me park my Harley out of the rain while we made the deal. This was a pleasant experience and I'm enjoying my new Silverado truck.

george archer

Aug 16, 2013

great service dianoise my car i was back on the road headed for new york

JMarcosspezia

Aug 15, 2013

I am from Detroit. Was on the road when my car was acting up. Stopped in to have it checked and in a few hours, they had me on the road again. Great service!

Edna O'Donnell

Aug 15, 2013

Each time I have been in the Service Department I have been treated with courtesy and professionalism. Chris has been my Service Representative each time I have had to use the Service Department and has been so good about explaining what the problem is and how they fixed it and answers any questions I may have. All of your staff is astounding from the sales people to your service department. So happy that we dealt with your dealership buying our new Cadillac, we love it!!! Edna O'Donnell

MCross

Jul 27, 2013

Always a pleasant experience. Keep up the great work!

Ihave3boys

Jul 19, 2013

They made my boys and me feel like we were buying the top of the line vehicle rather than a small car. Tony Coghill really worked hard to help me get a great deal and fantastic Equinox!

Larry

Jul 9, 2013

Very good...always pleasant and helpful... Could not ask for better service...

sharsmith

Jul 6, 2013

I have had nothing but positive support and service from the entire Radley family. This is a pleasant surprise, having worked at dealerships in the past, I had a very low opinion of dealers. I have brought my sister in to purchase her vehicle from Radley and have told many others how pleased I have been.

Mtnbound

Jul 3, 2013

Once again the Radley team comes through with excellent service. The service team was prompt and beat their estimated completion time. My saleman, Paul Forster, came over to see how I was doing between helping his other customers. If Paul ever left I would probably look elsewhere to buy a Chevolet. Thanks for the good experience. I always schedule my service with Radley when I am in town. BTW, I live 2 hours away and will continue to make the travel for buying and service requirements.

Erika Neal

Jun 30, 2013

Radley Chevrolet has always provided me with excellent customer service every time I've need services on my Cruze. My recent visit reassured me that I made the right choice in finding a great service department at Radley Chevrolet.This dealership is one of the best here in this area of Virginia. I'm a satisfied customer. Thank you Radley Chevrolet!!

Penny

Jun 21, 2013

Called Radley for a very specific service to be performed, Susan from Radley Service Department returned call to set up the appointment, service was done in a timely manner and perfectly! All of our vehicles have been purchased at Radley, no complaints.

The Jones's

Jun 19, 2013

Our buying process with Jim Avery was the best we have ever had purchasing a car. As a matter of fact we are about to contact him again to purchase a second vehicle from him. He never once pressured us or made us feel hassled or harassed. THAT SPEAKS VOLUMES! Also, the manager of Radley Chevrolet accommodated us 100% two weeks after we purchased our vehicle from there and went above and beyond good customer service. I have had my Tahoe for one year and got my free inspection yesterday. Went flawless and as always the staff at Radley were friendly and attentive. It's not often people give kudos for a job well done but so far we have had nothing but pleasurable experiences there. *Fingers crossed* :)

TraverseFan

Jun 15, 2013

In spite of the fact that, once again, I was ignored when I drove in, the service writer was very courteous and did a good job explaining to me what was needed to get my vehicle in shape for a long distance road trip.

Dan L

Jun 14, 2013

Radley has been servicing my 2010 SRX for the last 2 years and the outstanding customer service I receive from Rich in the service department is what made me decide to purchase my new vehicle from Radley. Roger and Michael were excellent to deal with!

RoyG

May 31, 2013

This was our first service visit to Radley and I was very pleased. The service rep Susan was very helpful and all the work was done properly. I appreciated having the car washed as well. Very good experience overall. I will most likely continue to have my Corvette serviced at Radley.

judyboo32

May 23, 2013

Everybody there was very helpful. They gave excellent service. I would recommend other people to come there.

Elizabeth

May 19, 2013

I drive from Manassas just to have my cars serviced by Susan. She has been taking care of all my vehicles needs for years-I know I can trust her and my cars will be taken care of properly.

Demo king 3000 ice cold

May 18, 2013

My first new car. Radley had exactly what my wife and I wanted and helped us afford it. Buying process was as easy as buying can be.

CC

May 18, 2013

Friendly people, fast & efficient service, prompt shuttle service - Good job Radley! I bought my truck from Radley 10 years ago and still have business cards from salesman Paul F. in my dash. Any time I hear "nice truck!" I hand them Paul's card and tell them I am happy to recommend Radley for sales & service after 10 years of being their customer. I have always been treated right.

Ol Biker

May 11, 2013

An entirely pleasant trip to the service department for routine service. Susan, the service writer was friendly and professional and the service was completed in a timely manner and to my satisfaction. Radley Chevrolet will always be my preferred dealer.

Alexismya2012

May 10, 2013

NEVER USE RADLEY CHEVROLET BODY SHOP!! I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $89 alignment. I received a call from Michelle who stated that we needed a $52 cam bolt, which made me very skeptical. I have had many alignments and never had to pay for any additional parts. I put her on speaker phone so my daughter could hear the conversation. The only pricing Michelle mentioned was $89 for the alignment and $52 for the cam bolt that was needed to complete the alignment. In fact, I was told the alignment could not be completed without it. NO other pricing such as labor was provided to me. I didn't ask about labor because I assumed if the cam bolt was needed for the alignment that the labor was all included in the alignment price of $89. I was VERY surprised to find that the alignment final cost was $199 because they added $67 labor charge for installing the cam bolt. Then when I called to speak to Michelle she LIED to me and stated that she told me the labor charge not once, but MULTIPLE times. This is NOT TRUE and I am volunteering to take a lie detector test. Would Michele be willing to do this as well? I CANNOT RECOMMEND ANYONE USE RADLEY CHEVROLET AS LONG AS EMPLOYEES ARE LYING TO CUSTOMERS!!! I was already mad at the additional $52 charge, so if she had advised me of the full cost I would have told her DO NOT DO THE ALIGNMENT!! I am requesting a refund of the labor fee. I also questioned why I paid for a 4 wheel alignment when they only aligned the right front wheel (hence 2 wheel alignment). I am really sick of dealerships taking advantage of customers!!!

Alexismya2012

May 10, 2013

DO NOT USE THIS DEALERSHIP!!!!I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $89 alignment. I received a call from Michelle who stated that we needed a $52 cam bolt, which made me very skeptical. I have had many alignments and never had to pay for any additional parts. I put her on speaker phone so my daughter could hear the conversation. The only pricing Michelle mentioned was $89 for the alignment and $52 for the cam bolt that was needed to complete the alignment. In fact, I was told the alignment could not be completed without it. NO other pricing such as labor was provided to me. I didn't ask about labor because I assumed if the cam bolt was needed for the alignment that the labor was all included in the alignment price of $89. I was VERY surprised to find that the alignment final cost was $199 because they added $67 labor charge for installing the cam bolt. Then when I called to speak to Michelle she LIED to me and stated that she told me the labor charge not once, but MULTIPLE times. This is NOT TRUE and I am volunteering to take a lie detector test. Would Michele be willing to do this as well? I CANNOT RECOMMEND ANYONE USE RADLEY CHEVROLET AS LONG AS EMPLOYEES ARE LYING TO CUSTOMERS!!! I was already mad at the additional $52 charge, so if she had advised me of the full cost I would have told her DO NOT DO THE ALIGNMENT!!I am requesting a refund of the labor fee. I also questioned why I paid for a 4 wheel alignment when they only aligned the right front wheel (hence 2 wheel alignment). I am really sick of dealerships taking advantage of customers!!!

AAbdullah

May 5, 2013

was having significant trouble getting a car due to past financial issues (good person/unfortunate turn of events). I have been looking for someone to give me an opportunity to re-establish myself and your company not only did that, but you restored by belief in companies that truly value people beyond what their reports portray. Your sales people, from the internet sales representative who corresponded with me and got the ball rolling, to the sales representative that cared for me when I arrived, to your finance manager who made the paperwork a breeze, all made this a painless and wonderful buying experience. I have purchased 11 cars (5 new) over the past 24 years, and have never had a more pleasant buying experience. For that alone I Thank You! If I have anything to do with it, you have a customer for life! Sincerely, A. Abdullah

mali09

May 2, 2013

Every experience at Radley Chevrolet is a great one. The Radley Team never disappoints!

T. Johnson

May 2, 2013

I just wanted to give kudos to Radley Cadillac and especially my salesperson Michael Jordan. He made what is normally a very stressful time into an excellent experience! His knowledge of the vehicle and his willingness (and patience) to answer all of my questions/concerns (and there were many!) put me at ease and further let me know that I was making a good decision. I will be sure to visit Radley Cadillac again for all of my future needs. Thanks Again!

BillD

May 1, 2013

Service department had replaced the right side rearview mirror within only an hour and a half after we had dropped the truck off. We live 12 miles from Radley, so it was very convenient to have the truck ready as soon as we had finished dinner at the nearby Hard Times Cafe...

Lbtb88

Apr 26, 2013

Paul Forester the sales person and our loan officer (Sorry, I forgot his name) were both amazing. We would definitely shop there again.

E P fearer

Apr 19, 2013

they have always did a great job and helped me with every thing needed and treated me with great respect always

Bill

Mar 31, 2013

Quick service. Service manager instructed me in proper usage of installed equipment and made sure I was satisfied with service.

Josie

Mar 29, 2013

I was pleased with the service and I was in and out of there in a vary reasonable amount of time.

Joseph Friason

Mar 27, 2013

I got a better deal than I was even expecting. This is the first new vehicle I have ever bought and the sale experience was more than friendly and accommodating. Will highly recommend Radley Chevrolet to everyone I know. Jerry Lester and Dave Embrey were very friendly and helpful and did a fantastic job. I will recommend all of my friends to visit them to buy a vehicle.

Susan

Mar 14, 2013

Service personnel are always pleasant and easy to talk with. Service is performed in a timely manner and my vehicle is left clean.

Gary P., "Chevy Enthusiast

Feb 23, 2013

My wife Melinda and I purchased a 2013 Equinox on 2/16, taking advantage of your sign and drive leasing specials and were very pleased with the outcome. We had certain requirements to make the deal work and what we ended up with was well within those requirements. Our sales associate, Tony Thornton, was very pleasant and professional. The entire experience was like sitting around the kitchen table, chatting with an old friend. The 2013 Equinox is the fifth vehicle we've purchased from Radley since moving to Spotsylvania from MA in late 2000. The other vehicles were a 50th Anniversay '03 Corvette, '04 Silverado, '06 Equinox (that we traded for the new one) and an '06 Corvette. Overall, we've been very satisfied with Radley with our buying and servicing needs. Also, I'm a Corvette enthusiast. I've had nine...'59, '62, '65, 68,'74, 25th Anniversary '78, '95, '03 and '06. I decided that my next one would be the new generation C7. Now that it's been introduced, I hope to purchase one this Fall. I expect to get a great deal on it, just like the deals on all the other purchases. This time, I intend to take delivery at the Corvette assembly plant via the Corvette Museum in Bowling Green, KY. It would be neat if a Radley representative could join me. Sincerely, Gary Partridge

Patty

Feb 21, 2013

I arrived at Radley on a very "busy" day so I had to seek out a sales person. This gave me the opportunity to watch them in action and "choose" a salesperson rather than being "chosen". I was extremely pleased with his knowledge, kindness and helpfullness.

Dreama & Tim White

Feb 21, 2013

We had our car fixed by you all on 2/15/2013. That same night and through the weekend we had another issue arise that did not happen until you all had fixed my car. We called on 2/18 and scheduled to come in on 2/19. When we brought it in you all corrected the problem that happened. I was surprised because we have dealt with 'bad' mechanic/shops before, but you all are not one of them. I have never had such a wonderful experience (both times) until now. You all are awesome and have return customers! Ty for fixing my 'baby' 1997 30th Anny Edition Camaro!

Been There, Done That!

Feb 19, 2013

This was my first "routine service" at the dealership and overall a very positive experience. With a 7:00 AM appointment made in advance on-line I was in and out in a reasonable period of time. Had I not arrived at 0630 AM however, the experience could have had a different outcome since I wasn't familiar with the two line separation scheme. Fortunately I had gotten into the right lane which is intended for "quick" service etc,..as noted by the sign placed unfortunately just outside and just prior to entering the service writer area of the building. Having watched several people jockeying from line to line I would recommend placing a large lane sign in the approach area to the service side of the building to reduce confusion and customer frustration! It was obvious that some vehicles had been dropped off the night before and locating the keys and moving the vehicles proved cumbersome and resulted in inherent delays at opening of the service department. If space at the dealership can accommodate it, I recommend that the late night "drop-offs" park in a "dedicated" area and not in the lanes approaching the service entry after completing their drop-off paperwork. I have seen this work very effectively at other dealerships and minimizes the customer "frustration" levels considerably! If you like the idea and can implement it at Radley please feel free to thank me with a "complimentary" oil change and tire rotation service because I can almost quarantee higher customer survey scores in the future. Thanks and please note that "Customer Service/Satisfaction begins well before entering the service bays!"

RLN

Feb 15, 2013

I always enjoy taking my truck to Radley. The service people are always courtious and friendly.

Workaholic84

Feb 13, 2013

I found a truck I was very interested in at this dealership. I called up and originally spoke with a salesman who was very nice named Jonathan he then sent me to financing where I had told them I could either pay cash or finance with $2000 to build up my credit....5 days later I called them just to have them tell me that someone would call me back in a couple of minutes here I am 7 days later, 2 applications in to them and no one has responded back to me except an automated email. I thought I had seperarion anxiety with $12,000 but they don't want it obviously so I just called Carmax and Pohanka. Maybe they're better in person but I don't have that kind of time with my job.

RT

Feb 8, 2013

Had a tire replaced on my 2011 Camaro. As always I was treated with respect by the professional staff at Radley Chevrolet. Have purchased several vehicles from this dealer and highly recommend them for sales and service.

Perry

Feb 8, 2013

Low pressure and they offer the best price right up front... No haggling. The paperwork process is very quick. Very professional, especially John Buckner.

marksjohnson

Jul 29, 2012

On July 15, my family and I were travelling south on I-95 towing a fifth-wheel trailer with our 2004 Chevrolet 3500 when I realized the brakes were weak. Our brakes went from bad to worse when we quickly realized that we were losing brake fluid through a leaking brake line. Basically, we were stranded. We tried Pep Boys and after waiting about 3 hours in the heat they couldnt help us. We tried Merchants and the result was the same. Even a 24 hr roadside truck service couldnt repair it. It is hard to realize how helpless you are when you are out of town with no transportation. We were nomads in search of getting our truck repaired while finding someplace to rest from the heat, always moving.I found Radley Chevrolet on my GPS and decided to hire a tow to their facility. After witnessing the long line of cars parked to enter service, we didn't think we could get on Mondays schedule. I was planning on calling the service manager and pleading our case first thing Monday morning and was extremely pleased when Mr. Flood beat me to it. He called me at 0800 and told me he would do his best to get us back on the road that day. After inspecting the job, he called again to let me know that this was a big job and the fuel talk would need to be dropped to gain access. He and your service department had us back on the road by 1530 that day and we made it to our destination by 10 PM that night. When I mentioned that I would get a taxi to to pick it up, he quickly arranged for door-to-door transport. This special touch was greatly appreciated.Our experience with Radley Chevrolet could not have been better. Mr. Flood and the service department are simply incredible!

Corvette Dreamer

Nov 13, 2011

Communicated with salesperson Vincent Wormley via email and phone for several weeks before my purchase. He took multiple close-up photos of a 2004 Corvette which I eventually bought. I travelled from Western New York State to Fredericksburg, VA to buy this car. I would travel that distance again to buy another car from Radley Chevrolet. I have purchased a dozen cars in my lifetime, and have never had as pleasant and seamless a car buying experience. I am 64 years of age, and would gladly make the trip.