Used Cars for Sale at Phil Meador Toyota in Pocatello, ID
1,523 miles away from you!
Phil Meador Toyota of Pocatello offers you the opportunity to find used cars by Phil Meador Toyota. Phil Meador Toyota is a trusted dealership serving clients throughout Pocatello, in search of certified used cars. Also, Phil Meador Toyota is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Phil Meador Toyota to get the affordable car that is right for you.
Location: 1855 FLANDRO DRIVE, Pocatello, ID 83202
Phone: (208) 904-3534
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Phil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsPhil Meador Toyota
Authorized EpicVIN dealer
83202, Pocatello ID
Check DetailsWhat’s more, Phil Meador Toyota of Pocatello has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Phil Meador Toyota. Check out the listings today to find the right car for yourself. Phil Meador Toyota is definitely the best place to buy used cars online.
Rick Ambrosi
Nov 2, 2016
I had such a great experience buying my first brand new vehicle from Phil Meador Toyota in Pocatello. Jim Hancock was my sales rep. Jimmy found me my dream truck. He got me the best deal possible. I couldn't figure out how to get down to Pocatello to pick up the truck so, Jimmy volunteered to deliver the new vehicle to me. Jimmy Hancock is a great salesman.
New Toyota Owner
Oct 14, 2016
Jimmy Hancock was a great salesman to work with. He made the process very painless. He was very knowledgeable about the car I purchased. Took the time to answer questions and go through the features on my new car. I live in Boise so there was a lot of communication over the phone and in emails. He was very prompt in responding and getting the information I requested. It was definitely worth the drive to buy this car. I would highly recommend purchasing a car from Phil Meador Toyota and working with Jimmy.
Deborah
Aug 30, 2016
Professional staff who worked efficiently and swiftly to repair my vehicle. They honored the warranty which I had purchased with the vehicle.
Joseph
Aug 30, 2016
Have worked with Joe several times and have enjoyed the experience. He always welcomes questions and answers them competently, and makes you feel good about your choice.
Rob
Aug 30, 2016
Casey Allen went above and beyond when it came to his professionalism and knowledge. He made the experience a great one
Angel
Aug 30, 2016
Keenan found the vehicle we wanted. It wasn't in town so he arranged for the transport and had it for us as soon as he could. When we arrived at Phil Meador Toyota the truck was ready for us and we were driving our new vehicle an hour and a half later. Great car buying experience.
Kathrine
Aug 30, 2016
Friendly, knowledgeable, well trained, fast and thorough service. Car was washed and wiped clean inside. checked all over for any possible problems in the future.
Chad
Aug 28, 2016
I have gotten to know Keenan and he has been a great guy to work with on my families vehicle needs. The service department is professional and thorough. I also got to talk to the Parts Manager and he was very much in the know of all the accessories I am interested in. Everyone was great!
Taylor
Aug 28, 2016
Very happy with everything about our purchase. Our sales Rep Keenan was very knowledgeable and did his best to help us find what we wanted.
Steve
Aug 27, 2016
Honest straight forward. Anthony did an excellent job. We appreciated the help with the financing. The warranty package was good.
Larita
Aug 27, 2016
Very friendly and helpful.Answered all questions I hadFun and friendly sales peopleWaiting room, restrooms, building very clean Large inventory of vehicles
Cynthia
Aug 26, 2016
They worked well with me to keep my purchase in the price range I wanted to stay within. They came up with a solution allowing a different set of wheels to be put on the car and helped me get the exact car I wanted.
Elissa
Aug 24, 2016
I liked our sales representative's level of knowlege and patience with our questions and requests for information. He was a great communicator, and was able to tell us everything we needed to know to make a good selection.
George
Aug 24, 2016
Very professional, fast, effective and efficient. Let us know warning of future issues, washing of car nice touch. They know what they are doing and cost is competitive.
Roger
Aug 21, 2016
My experience with Meador service was prompt, friendly and courteous service with reasonable prices. Their customer relations are excellent and facilities are superb!
Scott
Aug 21, 2016
Awesome customer service, and very helpful salespersons. Made the buying process quick and easy. Best Toyota dealership in the state that I've been to.
Nancy
Aug 20, 2016
Fast efficient friendly clean they did a very nice job. I appreciate the fast service. The staff was very helpful
Megan
Aug 20, 2016
I came in, in a tough spot and I was helped above and beyond what they needed too. I was able to leave feeling confident about my buy and the future to come with it.
Maurine
Aug 19, 2016
Didn't review what they did with me. Thought they would wash my mats. Didn't know if they checked my wipers. I don't know how to do it so I hoped they would inform me.
Ainslee
Aug 19, 2016
Will was So easy to work with and made buying the car of my dreams possible, no doubt in my mind would I hesitate to buy from them again.
Kim
Aug 17, 2016
friendly and knowelegeble of sevices and car was clean when i did get it back as fast and done right the first time
David
Aug 17, 2016
Pretty much everything. Couldn't ask for a more professional, courtes, knowable, friendly group of employees. They even done a fabulous job on the wash and vacuum. Thank you!!
Carol
Aug 17, 2016
We were shown several options in cars. Had not considered hybrid car but was given good information an felt comfortable getting one. Found preferred color. Explained features personable
Jared
Aug 16, 2016
Very willing to work with us on trading our used vehicle for a new lease. Mario was very friendly and helpful.
Jim
Aug 16, 2016
Everything expect the coffee maker, I had to make coffee for myself. Hopefully you have an Employee who makes coffee in the future.
Jeremy
Aug 16, 2016
When I take my truck in for service, it is quick and easy. They are able to get me in usually the same or next day.
Sheryl
Aug 16, 2016
It was easy, no hassle... and my sales person - Jimmy Hancock... Amazing! I love my new Highlander... I bought it with 25 miles on it... could not wait to do a road trip... put 1300 more miles on it within the next 2 days!!!! The car is comfortable and fits my needs and lifestyle!
Michael
Aug 15, 2016
From beginning to end it was an extremely easy and honest process. Jimmy was able to answer all of my questions and worked with me to get a great price on my trade in. Your building is amazing and comfortable.
Kortni
Aug 14, 2016
Keenan was great. He was patient with us and very helpful in finding us the best car for our family. I would recommend him to anyone looking for a new vehicle. He's a great guy!
Robert
Aug 14, 2016
Everyone is very friendly and so willing to help you in any way they can. This is our second time buying a car fro Meador's and will return again when we need another new car. Thank you for your great service.
Noel
Aug 12, 2016
Mario your salesman was great to work with. I feel we received a fair deal for what we purchased. We would buy from them again.
Clint
Aug 10, 2016
Friendly professional quick helpful would recommend buying a car from the dealership to friends Tthe facility was very nice and clean The car was ready to go when promised.
Jeremy
Aug 8, 2016
Dealership answered all the questions I had. Also, worked with me to get financing in my budget. I took up a lot of the salesmans time. He was not worried about getting to the next customer. He was very patient. The financing portion was quicker than any other experience I've had.
Korey
Aug 8, 2016
Landon was very helpful and treated me like he wanted me to come back for all my auto service needs.
Terry
Aug 7, 2016
We appreciate Sean Funke and all the help he has given us over the past few years. We've now bought 3 used avalons from him and will continue trusting him and Phil Meador with our business.
Gary
Aug 4, 2016
When I called for an appointment I was pleasantly greeted and offered several choices. When I arrived for my appointment I didn't have to wait and got right in. The waiting lounge is very nice and I didn't have to wait long which surprised me as they were doing a full service and tire rotation.
Megan
Aug 4, 2016
Everyone was happy and helpful from the first time I showed interest in a new SUV. The website is easy to use and connected me to a friendly salesman who was patient, answered all my questions, and provided me with clear and concise information that helped me with my decision. I did not feel pressured at all into buying a vehicle, which was important to me making the investment. The finance team and girls at the front desk were very friendly and helpful as well. I would highly recommend this establishment!
Ryan
Aug 3, 2016
We had excellent service from Brad. Also- the kids waiting room was great!!! Your facility is top notch. Having a place for my kids made everything so much easier.
Irene
Aug 3, 2016
I found Phil Meador Toyota friendly and accommodating from the time I called for an appointment until my services were completed. They were fast and the facilities were clean and comfortable while I was waiting with customer wifi!
Charlene
Aug 3, 2016
You always have great fast service. and always wash my car. great people and very friendly and was great buying a car from you
Eric
Aug 2, 2016
The Salesman Kenny listen and helped me with all my concerns. HE WAS AWESOME !! And Joe the sales manager was so great !!! Thank you guys!!
Linda
Aug 2, 2016
Great salesman Keenan great price. Great dealIdeal I would come back again. Everyone was so helpful. I really liked Keenans honesty and and how much he was willing to work with me.
Michael
Aug 1, 2016
Handed it off to casey allen and he saved our vacation.he got us in right away when i dropped it off
Linda
Jul 31, 2016
My salesman, Mario Lepore, was attentive and considerate meeting my goals and needs. Everyone was professional and courteous without being stuffy or fake. The customer lounge area was comfortable and inviting. The entire building and the lot is impressive and inviting, as well. I can't forget to mention the free food (BBQ) was great, too. Thanks!
Title
Jul 31, 2016
The whole sales process was organized, efficient, great communication. Was able to get in and out and on the road in a short amount of time.
Rick
Jul 30, 2016
This is the wife answering the questions as the vehicle is mine. I felt confident in the staff when they explained what was necessary for the repairs.
Joyce
Jul 28, 2016
I liked Mario and his willingness to "not push me" into a purchase. He looked for vehicles that fit my guidelines. He was very patient with me. That's why I came back after looking at other dealerships.
Stacey
Jul 28, 2016
The personable, courteous and professional staff! So friendly! You are treated like family each and every time you walk in their door!
Alfred
Jul 28, 2016
every thing was ok except i thought they would vacumn out the car and clean the interior other than these things every thing was just great
Jennifer
Jul 28, 2016
They were able to get me in quickly and finished within 20 minutes. They also washed my truck. While I waited I was offered water.
Gordon
Jul 27, 2016
We were looking for a used car for our grandson. The salesman found us exactly what we needed. Excellent service in the sales department and also in financing.
Kathleen
Jul 27, 2016
Service was great! I was late to my appointment and they worked me in...all was complete and my car was washed free of charge
Donald
Jul 26, 2016
Waiting area is awesome!! We were thrilled to find cold water bottles in our vehicle after our maintenance visit so thoughtful!!
Joyce
Jul 26, 2016
The service department appointments are made easily to fit my schedule. The staff are friendly and pleasant. They know who I am (call me by name) and treat me very well.
Christopher
Jul 26, 2016
Brad was amazing. I was pretty set on a price range, but he wanted to get me the best deal overall. So after more information I found a car that I love!
Theron
Jul 26, 2016
We did not feel pressure, but did feel like our salesman was concerned and wanted to keep in touch. I liked that someone let us and offered us some water.
quilt driver
Jul 25, 2016
Jimmy Hancock was our man; a pleasure to work with, no pressure. Simply helped us trade in the old and drive off in the new.
Nichelle
Jul 25, 2016
Joe & Kenny are awesome to work with, we would never go anywhere else. No pressure sales environment. Fast financing and quick overall experience.
Michael
Jul 24, 2016
No pressure. I enjoyed working with Jimmy and Mike. Love the new Tundra and the hotdogs and hamburgers were pretty goo too.
Lance
Jul 23, 2016
Keenan was very knowledgeable, easy to work with and accommodating. Once we decided on a Highlander, he found us the colors we wanted. We appreciated that he was not too zealous and overbearing. Thanks Keenan. We also appreciated the children's playroom to distract our kids, while my wife and I discussed varying opinions concerning vehicles.
Marilyn
Jul 23, 2016
All your employees treat us so well and are so willing to fix any problem. Thank you so much.We also love your restrooms and my husband loves your drinks and treats. Thanks.
Eric
Jul 23, 2016
Staff did explain what work was done and how it related to the bill. Bill was not a surprise which is good. Free water/cookies are great in the summer.
William
Jul 21, 2016
It was polite, efficient, on time service. Plus your waiting area is pleasant and offers magazines, refresahments, TV, and comfortable seating.
Daniel
Jul 18, 2016
Sales man Brad was trustworthy and friendly, he answered all my concernns to my satisfaction. I was also impressed with the finance man, Mike. I felt like he was on my side and tried extremely hard to help get a fair deal. It was my first time buying a new car and I was very nervous expecting I would be taken advantage of in some way, but now that I went through the process I feel the opposite. I love the Toyota brand and as a long time teacher I wanted to give back to P.M. For his support over the years to teachers. I'm glad I went through with it and my wife and I love our new Corolla!
Elaine
Jul 17, 2016
Quick check-in. Friendly knowledgeable staff. The new facilities are wonderful. It's easy to make an appointment on line. It's a great organization.
Brandon
Jul 17, 2016
The responsiveness and speed of service form the whole sales staff. April Stoor and Joe Ledgaard was truly awesome, the financing and insurance processing was quick and easy. In a beautiful new building this was one of the fastest and easiest purchases I have ever experienced.
Ashley
Jul 15, 2016
Keenan and Ed made us feel we were their priority the entire time while working with us. I strongly suggest utilizing this duo if you are looking at purchasing a vehicle.
Sheri
Jul 15, 2016
Brad and Keneen were very helpful and made the process less stressful. Brad was very patience as it took some time for me to decide.
Donna
Jul 14, 2016
The staff is always friendly and very helpful. Their work is always at the highest quality and always done in a timely manner
Christopher
Jul 14, 2016
Very easy to work with and professional. They made me feel comfortable. They were friendly and were concerned for my needs.
Shelli
Jul 14, 2016
Our family has now purchased 6 cars from Phil Meador Toyota because of the good deals they offer & wonderful service department. The casual atmosphere is comfortable even when negotiating a car price.
Melissa
Jul 13, 2016
Made it possible for me to leave with a brand new car at a payment I wanted. Very friendly and efficient.
Jeffrey
Jul 13, 2016
Brad was awesome. No pressure and easy going. From start to finish, everything was perfect, smooth, and more than satisfactory.
Deon
Jul 12, 2016
Clayton showed me a variety of cars that I was interested in, demonstrating knowledge of their systems and features. He also explained how to use the navigation and media systems of the car I selected. Brandon and Chris looked at different options like the Costco auto program, for getting me a good price on the car and warranties. I felt that I received a fair trade-in value and that their team approach worked in getting me the car I wanted at an affordable price!
Jody
Jul 12, 2016
The sale lady I worked with went above and beyond I very happy with my experience. She work with me till I was very happy with everything.
Jylene
Jul 12, 2016
The staff is very polite and courteous. The facility is clean and comfortable. We love our Toyota and would always recommend Phil Meador Toyota!
Leland
Jul 10, 2016
Willing to work with us till we had the deal we needed. The cookies and drinks were a nice touch as well.
Vicki
Jul 10, 2016
They made it a very easy to get me into a new car on my not so good credit and did it with ease
Cathy
Jul 10, 2016
Everyone is really nice, It is very clean, The service is fast.I like and appreciate everyone at Phil Meador Toyota Thank You Cathy Hansen
Kira
Jul 9, 2016
Knowledgeable, yet, not pushy. Lots of inventory to choose from. Keenan was great to work with, we would work with him again.
Meagan
Jul 9, 2016
Jimmy was great! Very helpful and took care of everything for us. Would definitely recommend him for anyone looking to buy.
Andrew
Jul 9, 2016
Casey and Landon were absolutely wonderful and very willing to help out! Mike did a great job doing the work that needed to be done! Parts were also very quick to get what was needed!
Anna
Jul 8, 2016
Fast and excellent service. Friendly and helpful staff. Beautiful and clean facilities. Great lounge area. Like having the car washed with the service.
Shannon
Jul 8, 2016
Quick, easy, In and Out. Sean pulled out 3 different trucks and lined them up, side by side, opened all the doors so we could look at and compare all of them together.
Brittney
Jul 8, 2016
The staff is always friendly and knowledgeable. They gave us a good deal. This is the 3rd vehicle that we have purchased from a Phil Meador dealership and have had great service everytime.
Kathy
Jul 7, 2016
Everyone I dealt with was friendly, professional, and had my best interests in mind in helping me with my purchase decision. They were efficient and I was taken care of in a timely manner.
Kasondra
Jul 7, 2016
Brad Ostler and Mike Fernandez were very helpful! Great to work with, I would definitely recommend this dealership to family and friends.
David
Jul 6, 2016
Helpful sales people. Great product. This is the third purchase from Phil Meator and all have worked out very well.
Sandra
Jul 6, 2016
A relative recomended this particular dealer, it was everything he said it would be. I didn't feel pressured.., they were fast and friendly.
Gregory
Jul 3, 2016
Salesman easy to work with and fair upfront deal. Other staff good to work with also. Over the years have purchased at least 6 vehicles from dealership.
Michael
Jul 2, 2016
Brad was a pleasure to deal with. The finance agent was also very friendly and helpful. The sell went quickly. I was in and out in an hour . Best car buying experience I have had.
Robert
Jul 1, 2016
friendly but not high pressure and very attentive to what we wanted. Worked with our needs and wants and simplified the process of buying to fit our time constraints
Jay
Jun 30, 2016
They knew what I was there for and had a bay ready to go.Replacing the air conditioning line, as well as rotating the tires and general servicing only took an hour and a half and the rest of the day was mine.
David
Jun 30, 2016
Very efficient. We needed a new alternator and we had our vehicle back the same day. We know we can always count on Toyota.
Martha
Jun 27, 2016
Everyone was ready for our arrival to pick up our new car! There were no surprises, no hitches, no oopsies! Jimmy Hancock did everything I asked for and the finance team made it a breeze!
Jennifer
Jun 22, 2016
April was so friendly and really listened to me and my wants and needs. I appreciated her letting me take my time with my decision. I also love the way that she approaches selling. I never felt pressured or persuaded to do anything j wasn't comfortable with. This was the best car buying experience I have ever had.
Rose
Jun 22, 2016
Will was nice an helpful I was nervous it was my first car on payments an he helped me stay in my budget and I got something I wanted thank you so much for making this good for me.
Edward
Jun 22, 2016
Showroom was well organized, clean, welcoming. The layout and Complimentary items allowed my family to be comfortable which allowed us to focus more on the purchase of the vehicle. The layout of Other dealerships may have caused our kids to be less comfortable causing additional distractions.
Madonna
Jun 19, 2016
They were waiting for me at the appointment time, knew my name, and got the service completed very quickly. They were nice and answered my questions.
Robert
Jun 19, 2016
This is my fourth Corolla and this time around I felt relaxed, well taken care of and most important did not feel pressured to buy. In the past I hated the sales experience. This time everything was great. Thanks to Sean Funke.
Drake
Jun 17, 2016
Fabulous friendly sales team. Brad Ostler is the best sales guy anyone could ask for. I love that we can stay in contact with each other via texting.
Amber F
Jun 3, 2016
Mike was amazing and overall gave me a great deal. Brad was attentive and friendly, I would recommended both to friends and family!! My husband will be making a purchase soon
Kidd family
Jun 2, 2016
Jimmy was very helpful and courteous about our ideas of what we were looking for. He did not pressure or persuade us. He was able to give us different options that allowed us to make the best decision of what we needed in a vehicle. He was fun to talk to in causal conversation. Thank you Jimmy for your help and efforts of getting the best deal for us.
drakerwh
May 24, 2016
Brad made the experience simple and straightforward. I greatly appreciate that he keeps in touch long after the purchase to make sure everything is still in order. Would happily do business again!
Bob2002
May 23, 2016
We had a great experience at Phil Meadow. We found them to be no pressure, providing lots of information, Jimmy Hancock is a VERY patient sales person and they also have a super personable staff. We also were able to come together on a great price for a great car. My wife and I felt in control of the process from beginning to end. Jimmy and their whole team earned our business.
Happy Shopper
May 14, 2016
We had a very positive experience in our new car purchase. I will definitely recommend Jimmy Hancock to all of my friends. He is calm, up front, and fair in his dealings. I was pleasantly surprised at how easy and stress free Jimmy made our car purchase. He is 100% deserving of my honest, unbiased, truthful review. I would use him again without hesitation. Thank you, Jimmy! We love our new Sienna!
G.M. Wright
Apr 29, 2016
I shopped for a new commuter car for quite awhile before being directed to Phil Meador by a friend. I live an hour and a half away from them so I was not very positive at first, then I went and met William Roth. I have to say that the experience was more than I could have hoped for! William and Brandon were more than helpful in my purchase. As a side note when I got ready to install the plates on my new vehicle I found a problem with the front license plate bracket. One simple call to William and I had the new part I needed.Thank again to Phil Meador and staff you guys are great!!
Carol
Apr 12, 2016
Mario was pleasant, courteous, and easy to work with. He went beyond what was expected to complete our transaction with very little stress and trouble. We would definitely be back to work with him again.
Edward
Apr 11, 2016
Great service, excellent staff. I thoroughly trust the people at Phil Meador Toyota. I find them to be very honest and are very professional.
Thor
Apr 10, 2016
The service staff are wonderful. The Work was done quickly and efficiently. The waiting room is clean and very spacious. Delicious cookies freshly baked available for free.
Justin
Apr 10, 2016
Had the van detailed. And you guys did a awesome job. The van lookes like we don't have young children.
Steven
Apr 10, 2016
Nice waiting room but could use more training on follow through. The brakes don't really feel right and will have to take them back in again. Frustrating.
Paula
Apr 9, 2016
efficient,organized,clean,friendly. Explained things done and what might need to be done in the future. When servicing, a car wash might be nice.
Andrew
Apr 9, 2016
Amazing and easy and friendly and I am running out of things to say in order to submit this survey
Jylene
Apr 9, 2016
The service was excellent and it was a great experience. I will always be a loyal Phil Meador Toyota customer.
Rebecca
Apr 7, 2016
I like having my car washed and vacuumed and smelling the baking chocolate chip cookies. Nice facilities to wait in.
Thomas
Apr 6, 2016
Knowledgeable friendly staff helped find the perfect fit for me for a reasonable price stayed with me as long as it took great follow up service
Jessica
Apr 5, 2016
Our salesman, Sean, was great! He was very knowledgeable about the Toyota vehicles and not pushy at all. He helped us get into the vehicle we wanted and was very workable. Great experience.
Donald
Apr 3, 2016
William helped me from the get go he helped me find exactly what I wanted and made my purchase of my very first new very exciting and a very happy experience.
Kristin01
Apr 2, 2016
Great experience! I'm picky when looking for a new car....looking for all the bells and whistles and a good price. Service was prompt and friendly. The salesman found me exactly what I was looking for.
David
Apr 2, 2016
Pretty much everything. The staff is friendly, service department is very professional, the waiting area is the best. And they do the best when washing you car.
Lorrie
Apr 2, 2016
Very polite and willing to work out the best options . I enjoy the comfortable atmosphere every time I go whether it's a service or a purchase I am greater and treated wonderfully
alvarez, amando123
Apr 1, 2016
The staff is very professional and courteous. The service includes rides elsewhere. I like this added bonus and can take care of other business while I wait.
Amando
Apr 1, 2016
The staff is very professional and courteous. I also like the fact that I am given a ride if I need one while the car is being serviced.
Arthur
Apr 1, 2016
Entire staff was very knowledgeable and helpful. April Stoor was great! She worked hard to find me the perfect deal without pressure. I bought my first truck from Phil Meador when it was located in old town. This is the 5th truck that I have bought from Phil Meador and as always it was a great experience. Thanks
Nathan
Apr 1, 2016
I had a great experience and appreciate everyone's hard work. I had contacted various dealerships in multiple states where they were more interested in selling me a truck on their lot rather than helping my locate and build the truck I was looking for. William Roth went out of his way to find the truck I wanted, and I never felt pushed or pressured into anything. Discussions regarding pricing was open and transparent. I felt like the priority was to make sure I would be happy with what I am getting and not with making a sale.
Hye
Mar 31, 2016
High quality customer service definitely stands out amingst many other good qualifications. The members are very dedicated, and the work environment is very positive.
Alfred
Mar 31, 2016
every thing was just great we will probely purchas from you again if we get the same salesman we had a very good experence the second time we came down to your store
Deana
Mar 31, 2016
Andrew was very knowledgeable and didn't put any pressure on us. There was a good selection of inventory to compare features and color combinations.
Michael
Mar 29, 2016
Overall William was very helpful. He was exceptionally patient when he spent a long time setting up the Bluetooth and explaining the electronic gadgets to us old folks! Thanks..
Jamie
Mar 29, 2016
Friendly staff, good price, good products. It made buying a car a enjoyable experience. The salesman was knowledgable and friendly. The new facility is very nice.
David
Mar 28, 2016
Toyota always provides friendly and efficient service. While waiting for two of our vehicles to be serviced we spoke with other Phil Meador Toyota customers who conveyed similar experiences with Toyota, however, they said they drove from the Idaho Falls area to deal with Phil Meador's Toyota because of the excellent service.
Race
Mar 28, 2016
My sales person, Mario, was committed to working hard for me to find the best car at the best price. He was very friendly and we got along great. I love the car we finally settled on and I feel I got a fair deal. Thank you Mario.
David
Mar 27, 2016
This is one of the best automobile purchase experiences we have ever had. The sales staff was excellent and took the time to answer all of our questions but was also mindful that our time is important too. We originally stopped in to look at a Tacoma. After looking and considering all options, we decided a 4Runner might fit our needs better. I called and talked to Brad Christensen and he quoted me a price on the phone that took less than 5 minutes. We arrived at the dealership a few days later, drove the vehicle and it was a done deal. It was a very refreshing experience!
James
Mar 26, 2016
The professionalism of everyone I met was number one. The process was smooth, well executed and completely hassle free. There was absolutely no pressure applied towards warranties or extras I didn't feel were applicable. Hands down, the best auto buying experience to date.
Kelly
Mar 25, 2016
I really appreciated the time Jimmy spent making sure that we understood all of the really nice features on our new car. This car was a big step up from my old car and there are many features I have never used. Jimmy was very kind and patient in explaining how everything worked. The entire experience was very comfortable. Every step of the way people were very helpful! Thank you!
Linda
Mar 24, 2016
Oil change and then they spring on me I need the differential changed. Nice. Why not warn me BEFORE they get done with the oil change. I should have been notified when I made the oil change appointment - update your computer software to warn/advice customers about needed services BEFORE the end of their scheduled appointment.
Kelsey
Mar 24, 2016
The dealership listens and they are very kind - both in the service center and in sales I have been very happy with my service.
Joancarol
Mar 24, 2016
I felt comfortable dealing with members of staff. I did not feel pressured in any aspect of the purchase process.
Donald
Mar 24, 2016
Appointment was easy to make and instructions on where to drive to made the service I had easy. Comfortable setting and the waiting time was un-noticable
Stephen
Mar 24, 2016
Fast friendly easy. No problem scheduling done in a timely manner. Staff helpful no hassle I had to do this on the only day that I had off and they worked with me
Kenneth
Mar 23, 2016
Friendly, quick service, price reasonable, the only negative thing is that I have to come up with 20 words to this review
Allen
Mar 23, 2016
Everyone was very helpful. Keenan made sure we were taken care of. He made extra effort to get us the right car we wanted. Finances also made sure we got the best payment plan to fit our budget. Thank you!
Tommy
Mar 23, 2016
Andrew cut to the chase and gave some numbers that were realistic right from the start. I could tell tell that Phil Meador was very interested in having me as a customer.
Don
Mar 23, 2016
William was straight forward and truthful and very pleasant to work with. Very helpful in the whole buying and negotiation process with the deal. I appreciate his professionalism.
Paulette
Mar 22, 2016
fast service excellent buying experience knowledgable staff awesome car need i say more ive bought 3 cars at phil meador and i would recommend them
classymkx
Mar 21, 2016
Found the car I was searching for on Phil Meador website. After calling for more information, Keenan (our salesperson)) set up a time to visit. When we arrived, the car was freshly washed & sitting in front of the dealership. Keenan was very helpful in answering our questions. I would buy from them again & urge everyone to look here first!!! The absolute best buying experience. Keenan was awesome. The other sales staff were very friendly as well. Extremely pleased with my Lincoln & the overall experience. Thank you Keenan!
Tyler
Mar 21, 2016
I liked that all the sales people were friendly and didn't pressure me into any car or financing situation. The finance person I worked with was super helpful in explaining everything and in making sure I got exactly what I needed.
Alysha
Mar 21, 2016
Quick courteous and flexible service department. They Helped me understand my options and what is going on with the car.
Jcs72
Mar 20, 2016
I drove 3 hours and 207 miles to deal with this dealership. They are amazing and William the salesman was awesome! I would use them again and again. Utah has no dealer that is this helpful friendly and will go out of their way to make sure you're taken care of!
Colleen
Mar 20, 2016
I was scheduled on the same day as I called and service was done in 1/2 hour. And they washed my truck also.
David
Mar 20, 2016
The salesman knew I was driving 150 miles and took the time to look at the truck for defects . Like one small puncture on the seat . He understood what expectation I had and informed me in an honest manor . He even took time after hours on his own to make sure the truck was still there for me so I didn't have to put a deposit to hold it . I was treated as though I lived next door . Thanks Jimmy .
Thomas
Mar 20, 2016
I really liked not having a high pressured and salesman. He was patient, knowalable and took time to show us everything on out new Toyota RAV4.
Joyce
Mar 20, 2016
Didn't take a lot of time and my car came back washed! I appreciate that the salesman visit with me, know who I am
Ben
Mar 20, 2016
Easy to deal with. The people there were awesome. I will most definitely tell anybody looking to buy a car to go there
nfl215
Mar 19, 2016
Jimmy took care of everything. The car was ready. He was ready. And the paperwork was ready. One of the easiest transactions ever. I flew in from out of state and would do it again.
Neils
Mar 19, 2016
Jimmy took care of everything. In and out in 30 min. Finance had things READY. Internet sales Champ! Go see Jimmy for a great Experance.
Bo
Mar 19, 2016
Friendly, professional service. They were willing to work to put me into the right deal for me, including a reasonable trade. I would recommend this dealership to others
Judith
Mar 19, 2016
I called April Store and told her what I wanted and she made it happen between my two full time jobs, and had me out the door in my new car
Kaye
Mar 19, 2016
This visit was quick and efficient. The technician communicated with me completely about what was done, what they found, and things that may need to be serviced in the near future. It was a fast, pleasant experience all the way around.
Toyota Fan.
Mar 1, 2016
Sean Funke, Mike Fernandez and Ed Samora were more than helpful in getting me into a new pickup. Sean helped me to decide which truck would be most useful to me and fit my needs. Mike and Ed helped me to find a way to finance it within my means. All three are as friendly and helpful as you can get. I recommend them to everyone.
Weatherbyman300
Feb 29, 2016
The Wests
Feb 18, 2016
The entire purchase process was wonderful and fairly easy and quick. Everyone was helpful and knowledgeable, especially Jimmy Hancock who was our salesman. He was extremely kind, patient, and knowledgeable about the car and stayed way past normal business hours to help me set up the phone system and the music. He was personable and made us feel welcome. We own a tundra already and always get great service from Casey and his staff. Mike was very quick and thorough with the paperwork. We would recommend Phil Meador to anyone. Thank you so much!
Barbara Palmer
Feb 7, 2016
Keenan Brune at Phil Meador Toyota helped me find a car I love. His manner was professional and friendly. Everyone we met there during our purchase was helpful and easy to deal with. Thank you Keenan. Barbara Palmer
dixie
Feb 7, 2016
Many experiences with Phil Meador Toyota ultimately have been positive and rewarding. This mostly due to there professional sales people. Working to my situation, allowing me to make decisions, no pressure, equals satisfaction.
Dpeter123
Feb 6, 2016
I contacted dealership online and got responded to very quickly. Jimmy answered very quickly. I live in Utah and drove to Idaho as I got the price and no hassle I was looking for.
larrysthebestpetnameever
Feb 5, 2016
I have known Mr. Fernandez for some time. He has always been professional and is great to do business with. I would suggest him to anybody looking for a new vehicle.
Gopackgo1!
Feb 2, 2016
We bought a 2016 Tundra from Phil Meadow about a week ago. We worked with Keenan Brune and he was very nice. He understood our situation and worked with us and we ended up getting a great deal on it. He is a very nice salesman and doesn't put the pressure on you like some others we have dealt with.
Brendas Happy
Jan 28, 2016
We loved our first Prius so much we came back for another. Andrew Hall is great.. Took extra time to go over things with us more than once. We appreciate his non- pushy attitude. We will highly recommend Andrew Hall and this dealership to others.
Juliemomof4
Jan 27, 2016
We have bought many cars from different dealerships and also have bought 4 cars from Phil Meador but we have not had as great of an experience buying from anyone as we did from Sean Funke. He was 100% dedicated to getting us into the car we needed and wanted and that was in out budget.As far as time frames go we went in with the intent to just look to see what was out there and were pleasantly surprised to leave that same night with what we were looking for. Sean was never pushy or made us feel pressured or rushed. I felt like we were his number one priority when we were there. We ended up purchasing a 2010 Chevy Traverse and feel like this will be a very reliable car for our family of 4 boys for lots of time to come!! When the time comes to purchase another car there is no question that we will be coming back to see Sean as it was a great experience that was hassle free!!
Thrilledwith4runner
Jan 11, 2016
Jamie was very courteous & helpful. She responded initially to an internet request & had some vehicles up front & waiting when I got there. She was fun & funny. Brandon gave us a very good & fair deal. Very happy with this experience!
mamaKat
Nov 13, 2015
We purchased our Rav 4 in October and Keenan and Chris made the experience awesome. ..I will go back for future purchases! Everything went so smoothly and we love the car. We drove up from Colorado to make the purchase ....totally worth it!
Zuki87
Oct 23, 2015
Went and looked a vehicle that i was going to purchase and told them I had a vehicle to trade in. Everything was going great until they offered me less than half of my vehicles value and 2 grand less than rough trade in. We are talking about a 7K + difference. They tried to tell me that Kelly blue book is what they use for vehicle trade ins not NADA. So I asked why then are you trying to sell me the vehicle that is priced using NADA and was actually almost $1,600 over high blue book. He then tried to tell me he didn't know what the price guideline was and that it was set by another dealership and that is was not the Toyota store that set the price. Well last time I checked it was on the lot owned by Phil Meador and all of their prices are off NADA guidelines. So why wouldn't NADA trade in values apply? He then began to make excuses as to why the trade in value was sooo low and the sale price of the new car. He tried to tell me that banks and credit unions don't use NADA and that they use Kelly and so does the dealership. Obviously they don't as all of their vehicles are priced off of NADA values. He then began arguing with me about it by trying to convince me I was wrong and that their offer was a good one. He then tried to get me to tell him what would make me happy on the trade value by asking what it needed to be in order to make it work. I told him that his offer wasn't reasonable. He then offered to give me another $500 in trade in value which was just comical. I understand that they are out to make money as it is a business but there is a difference between making money and trying to steal someone blind. Also it is very unprofessional to flat out lie to my face about financial institution lending practices. I was expecting to be treated fairly and given a reasonable trade value according to NADA but instead I wasted over an hour of my time and had to deal with a salesman who tried to treat me as if I wasn't an informed educated customer.
MarknAnnie
Oct 2, 2015
We had not purchased a new vehicle since 1998. We obviously had a lot of questions around buying vs leasing as well as many other questions. Keenan was very professional and explained the pros and cons of buying and leasing and did not give a high pressure sales pitch to buy the RAV4 we were considering. He seemed to have our interests in mind. Keenan was very knowledgeable about the RAV4 which made our purchasing decision very easy. The process was hassle free and Keenan even synched our phones to the bluetooth in the RAV4. Chris Whitney in finance was very transparent and great to work with-he made sure we understood everything we needed to regarding the finance piece of our transaction. With a salesman as professional as Keenan and Chris in finances, we won't wait 17 years to purchase our next vehicle. My wife and I highly recommend Phil Meador Toyota, Keenan Brune and Chris Whitney.
dpenk
Sep 7, 2015
William Roth was patient, knowledgable and diligent. He was honest and truly wanted to qualify my needs more than just sell me a vehicle. Because of William, I chose Phil Meador Toyota to purchase my 4 Runner. I knew what I wanted and had checked into several dealerships, but Phil Meador had William. Best yet, when i actually came to Pocatello to pay for my vehicle, William not only met my expectations, but i was pleasantly surprised to find the entire staff caring and genuine. Chris Whitney in Finance was an additional plus to my buying experience and I have already suggested to friends to contact the dealership in regards to their needs for a new vehicle. I recommend William and Chris, both, at the highest trustworthy level. Great experience!! I'll be back!
JandJ5765
Aug 27, 2015
My wife and I are new to the area. We knew we wanted a Toyota but were not sure where to go. We didn't want to spend all day at a dealership only to be disappointed with high prices and hard sell tactics. We live over an hour away from Phil Meador Toyota so we called to see what they had. We spoke with Wiiliam Roth. After speaking with us for a few minutes and learning what we were interested in, he sent us via e-mail pictures of many Tundras and all the info on costs and payment options on all of them. There was no way we were going to beat those prices anywhere else. We spoke with him on the phone several times that day and he answered all our questions and was always quickly available, professional and friendly. He never talked down to us. When we finally decided what to buy, he took our information and told us to come to the dealership and that he would have everything ready for us. We arrived about an hour and a half later and we were warmly greeted by the staff and introduced to April who took all our information and while the paper work was being generated took us to the truck for a test drive. The truck was immaculately clean and ready to go. It drove like a dream. We went back and signed the paperwork with Mike Fernandez. He didn't try to upsell us with anything we couldn't use and gave us a good deal on what we did purchase. Then April went over everything in the truck and was completely knowledgeable about everything in it. She gave us a big hug and we were in our way. I can't say enough how pleased we were with our experience at Phil Meador Toyota. We have purchased many Toyotas in the past and this was by far the best experience we've had. Thank you so much to William, Mike and April,
Ryan
Aug 20, 2015
Jake went above and beyond. Great customer service.
S&S
Aug 16, 2015
We called the dealer; asked for the sales manager; discussed a car shown on their website; determined it was right for us; asked for the lowest possible price; received one (which we verified was quite good); asked if they'd take our car in trade and what it was worth (they gave us $400 more than anyone else); agreed to buy it and drove 120 miles to get it. When we got there, they were exceedingly helpful and straightforward and did not try to sell us anything as an "add-on." IT WAS A PLEASURE TO DEAL WITH THEM AND WE'D GO BACK IN A HEARTBEAT!
KeriLynn
Aug 13, 2015
My husband and I have been attempting to navigate our way through buying a new car for the first time, and we had almost given up hope. Every dealership we visited was pushy, unreasonable, and wouldn't offer any straightforward answers to our questions. We decided to give Phil Meador a try, and we were completely blessed and surprised to have Amanda Kinney help us out. It was so refreshing to be helped rather than dragged around- she really listened and gave us a great offer. She is excellent- highly recommend her.
Vanessa
Jul 29, 2015
I could not have been more satisfied with my experience at Phil Meador. My husband and I needed a new car and to be honest, I was NOT excited about buying from a dealer. I was expecting to deal with pushy salesman trying to sell me an overpriced vehicle. Much to our luck, we worked with Amanda Kinney. Not at all the pushy salesman I had expected. I felt like she was on our side, getting us a vehicle WITHIN our price range, that was worth the money. She was so attentive and considerate of our needs and very upfront and honest. Thank you again, Amanda!
one happy shopper
Jul 29, 2015
My family and I purchased from Amanda Kinney and she could not have made the experience any better. She treated us with respect and listened to our needs and wants and made sure everything made sense. I will continue to use Amanda as our sales person along with sending all our friends and family to her.
AKendall
Jul 21, 2015
I will continue to always go to Curtis Scott for my vehicles. We purchased a vehicle in Feb and decided 2 months later it was to small for us, so I called him and we were in a larger vehicle that same day and it was an even better deal than the first one. My parents bought there vehicle from him to and there very helpful.
Shan
Jul 18, 2015
Phil Meador Toyota - you guys ROCK !!! Keenan Brune, Brad Ostler and Chris Whitney, you guys made buying a new vehicle, simple, fun, and not too painful. Thank you!!
Cab
Jul 15, 2015
Great friendly dealer. Very happy with the service given us there. Easy to talk to. And they had what we wanted for the right price..
andrea208
Jul 13, 2015
No need to go any further for a great dealership with great sales and service staff. I've been taking my vehicle there for service for years and have always been given honesty and quality work from the service department. We recently started looking for a new vehicle and Andrew Hall in the sales department has been wonderful. He listens, give options, answers questions and provides a comfortable and informative atmosphere to really find what you need. He never once pushed us to purchase something we weren't ready for, and he renewed my faith in car salesmen. If you are looking for a new car, no need to look any further than Andrew Hall at Phil Meador Toyota!!
KC
May 8, 2015
Even though I was buying a used car, the salesman, Keenan Brune, and Jimmy (sales manager?) made me feel like my purchase was the most important one of the day. Keenan listened to what I was looking for, my price range, and answered all my questions. I had visited anothe Toyota dealership in Idaho Falls and in my experience Phil Meador was head and shoulders above the other place. I would definitely recommend it to my family and friends.
Ralph
Mar 12, 2015
Our salesman William Roth worked hard in getting me everything I asked for. I got a great price, long term services, and everything I wanted on the car. I was dealing with dealers as far away as Boise and William met or beat all of their deals. Very good attitude in my requests. Took the car in for 10,000 mile service two days ago. Their new shop is amazing with service and attitude second to none.Thanks William and Phil. Nice doing business with you.
velma
Mar 11, 2015
William Roth is an amazing person. He found the car I wanted at a good price and he took the time to help me get used to all the features that was not on my old car. This is the second new car I have purchased from Phil Meador and I recomend them to everyone. Thanks to everyone there for their kindness to an old lady. Velma
Michelle
Mar 11, 2015
For the past couple of years, my husband had wanted me to get a new or new used car. I drove a VWBus for 15 years and a VWBug for another 5. His business partner had a Toyota Prius for over 10years and had only good to say about them. He researched online and wanted me to test drive one. We went to the Toyota lot and William Roth sold us a new shiny red Prius liftback. He was very helpful and knowledgeable about Toyota makes in general and also knew alot about hybrids. He was willing to show us any of the cars and answered all of our questions. He was very patient and He also worked around my husband's work schedule and did whatever he could to make buying my new car the best experience possible. Chris Whitney in the finance department did a wonderful job also. He explained all I needed to know and made it possible for me to drive my new car home that day! Anytime I have been back to the dealership, everyone is so nice, knowledgeable and friendly.
Chas
Mar 10, 2015
William Roth of Phil Meador Toyota was awesome to work with. The whole sales staff worked hard to make the sale. We arrived late on a Saturday night, and they were nothing but helpful. Will was knowledgeable and friendly. They were willing to stay late, and we managed to make a deal that I felt comfortable with. I would definitely recommend visiting them.
R
Feb 15, 2015
We dreaded buying a new for over two years because of how far the nearest dealership is (3 hours) the difficult negotiation process that neither of us are good at (we don't even like haggling on the beaches of Mexico). We did our research and were found a good deal in another town but we decided to stop by Phil Meador's because Jimmy sounded like a straight shooter over the phone. We were nervous because we have a 11 month old baby in tow and didn't have a lot of time to haggle. We got what we wanted for our trade-in, they reduced the price significantly and so we didn't have to continue on to the next townto purchase our car. Overall, it was the easiest buying experience I've ever had to deal with. In addition, Jimmy was such a personable guy that we actually had fun hanging out with him. Chris even gave us, total strangers, one of his own free appetizer coupon that he didn't plan on using.
Hoffa
Jan 28, 2015
Ed and the staff at Phil Meador were very willing to put up with my crazy work schedule they let me come in and look and feel like there was no pressure gave me a fair deal on my trade and treated me fair through the entire process in buying my new truck. Thanks to everyone for a enjoyable vehicle buying experience!!
BW
Jan 19, 2015
We had been considering trading in our old car for a new one for a while. We have had previous experience with the Phil Meador group at Courtesy Ford where we purchased our new F-150 (another great experience). We had researched cars on the internet and had an idea of what we were looking for when we just happened to drop in at Phil Meador Toyota on the spur of the moment. My wife had some concerns about safety with the smaller fuel efficient cars we were considering, especially since our daughter would probably be using the car to go to college next fall. But Bracken Howerton was very helpful by listening to her concerns, understanding them, and answering her questions, including showing her all of the safety features of the car we were considering. Bracken was very helpful and listened to our needs and found us a great car that was exactly what we were looking for. The dealership was awesome and worked with us with our trade-in so that we could get a payment we were happy with. We have had nothing but great experiences with the Phil Meador auto group and would STRONGLY recommend them to anyone who is looking for a car or truck.
lindas
Jan 15, 2015
I worked with Jimmy Hancock by choice and it was that best decision I have ever made in my car buying history. Jimmy was so thorough with meeting my needs and helping with my very hard decision. Jimmy was very patient with me since I required a lot of research for the best car we could buy for my daughter. I will always buy my future cars from Jimmy and never go anywhere else as long as he is a salesman.
ltmassage1
Dec 22, 2014
I live in Laramie, Wy. Eight months ago I had taken my car in for brakes at a dealership here. Had problems with the brakes ever since then. The dealership had my my car one more time trying to fix problem. Had planned on a trip to Pocatello to visit my daughter. Pick up my car got on highway realized my brakes were worse off then before. Called my daughter to get me in with you guys,( this was on a friday). You guys not only got me in but found the problem as well as informed me of my 60,000 mile check up. Driving in bad weather, with bad brakes was less then fun!! Driving home was safe and easy thanks to you guys!!!Your people were AWESOME!!! Thank you.As a business owner in Laramie I know how important it is to have customer satisfaction!Thank you again, Lorena RodriguezOwner of Loving Touch Massage Therapy
amywolfe
Dec 19, 2014
Jimmy went out of his way to search for a truck that met our criteria. He was very friendly and easy going. I did not feel any pressure during the whole process from test driving to getting financing. I would recommend him to my family and friends to purchase a vehicle.
wyotund14
Dec 13, 2014
I dealt with Jimmy Hancock primarily over the phone from out of state. He was very helpful and got me what I needed for my trade in and into a new truck. No complaints here. Thanks Jimmy!
bigphatmat
Dec 8, 2014
I contacted Jimmy on the phone after seeing the used vehicle online. He was helpful, friendly and willing to help out. I made it a bit of a challenge having a vehicle to trade in and I was out of state. Nonetheless, they were able to make it happen. It went as planned! Thanks!
Smith's
Dec 1, 2014
We appreciated the time and attention showed by the staff at Phil Meador Toyota. Jimmy Hancock did a great representing the dealership and really paid attention to what our needs were as customers.
smith070772
Dec 1, 2014
Jimmy was great to work with and really met our needs. We appreciated the care he and other staff took in helping to meet our needs. Thank you again!
tara.n.treasure
Nov 24, 2014
Jimmy at Phil Meador Toyota was friendly and professional. He helped me make a great car choice. I'm very indecisive so I was thankful that I had his help.
thefranchis
Nov 15, 2014
I had the pleasure of dealing with Kyle Waford at Phil meador toyota, he was very knowledgeable, honest and patent while finding me the perfect car for me and my family. I strongly suggest if your looking for a new or used car to go and see Kyle at Phil meador toyota!
RPW
Nov 15, 2014
We went to see Kyle about a reliable car for my son. He found the perfect car, great and fair price, and excellent service! We will always recommend him
Jee-whar
Nov 15, 2014
I went to this location back in march and bought a 2014 Camry from Kyle Waford. He was very helpful and informative. We went through a variety of cars before I found the one I liked. The facility has also been very helpful and pleasant upon my return for my 6 month oil change. I would recommend Waford and this dealership to any of my friends looking for a car.
Paige Hanni-Rogers
Nov 14, 2014
The service dept did great! Landon helped me out and was amazing and the other service guys helped also! Yes it was just an oil change, but the customer service was great! Car was super clean,also, when I got it back!
Cottonwood Heights
Nov 12, 2014
Sometimes, buying a car and working with a dealership can be a bit unpleasant--- kind of like going to the dentist. But it doesn't have to be that way. I recently acquired a vehicle through Phil Meador Toyota in Pocatello, ID. I am still in shock about how easy Joe and Kyle made it for me to acquire this vehicle. We did nearly every part of the transaction through email and I had the car delivered. I've never experienced better follow-up and attention to detail. These guys actually listen to you! They also offer very competitive prices and they are very honest, straight-shooters-- no hidden costs or surprises of any kind. A first-rate experience in every way.
Stewart2cars
Nov 6, 2014
Thank you so much for the wonderful customer service we received from Kyle Waford. Our visit went very smoothly and we love our new vehicle. Kyle has kept in touch with us and we know if there are any issues with our vehicle, he will help us to resolve them. A great experience. Thank you again Kyle.
Paco1986
Nov 5, 2014
The sales experience was great. Sean went the extra mile to get the car we wanted at the price we wanted. He was very accommodating and had the car clean and waiting when we got there.
Amy Walker
Oct 28, 2014
Everything I was looking for. All my needs and wants were met and it was a really great experience! It actually made the whole buying a car process fun!
jaredcolson
Oct 24, 2014
I"ve had the pleasure of using Phil Meador's service department for almost a year now. I bought a 2012 Camry, and with their VIP Program, take it in every 5,000 miles. They are quick and professional. The online appointment option is awesome and so convenient. I also purchased tires from them a few months back. I am the guy who goes to every tire shop in town and gets a quote, and Phil Meador was right there price-wise with everyone else in town.
Jay Merkley
Oct 18, 2014
so far, the only planned maintenance has been the 5000 mile check. That maintenance didn't cost me anything, so, I can't rate the price of maintenance. However, shortly after we bought the Four Runner, there was a problem with the air conditioning. The dealership took the vehicle right in and fixed the problem without cost to us.At this point we are impressed and happy with the way we have been treated.Jay and Ann Merkley
Thurgood
Oct 15, 2014
This dealership is a well kept secret of the West! What a great dealership! Absolutely everyone we came in contact with at this dealership was friendly, professional and knowledgeable. I can truly say it was the best experience I've ever had purchasing a vehicle. No hassle, no pressure, everything tailored to meet our expectations and desires, which they absolutely did. I cannot recommend this dealership highly enough to our friends and family! We are already looking forward to doing business with them again! It truly was a "fun" experience working with the sales manager, our salesman and the finance professional. Great folks, definately five star service in every category.
Nakona Frederick
Oct 11, 2014
We got a great deal on our new vehicle at Phil Meador Toyota.Hopefully we won't be needing another vehicle anytime in the near future but if we do, we will definitely be going back to Troy!
Brazoscharlie
Oct 11, 2014
I hate buying cars and mattresses. I would say this experience was above average for what is usually something that is not fun for me. We had the normal heated moments when it came to the point of negotiating-however-the attention to detail was near perfect. Troy Beck, the sales associate I worked with was very attentive and worked very hard to make the day as pleasant as buying a vehicle can be. I got a better deal than I expected on a new Tundra. I would recommend the dealership and highly recommend using Troy as your salesman. Great guy.
Paromita Banerjee
Oct 8, 2014
I was very happy that I got the car I wanted within my budget. The sales team put in a lot of effort in finding the right car with the color I wanted and also in my budget. I am very satisfied with their service.
bgarvin
Sep 15, 2014
Both the Sales and Finance staff were courteous and professional. They were extremely easy to work with and made the purchase process and enjoyable one. Our salesman worked hard to put the deal together. We would recommend bot him and the dealership to anyone. Well done!
rdenn_58
Aug 28, 2014
I have bought a few cars in my time and one previously through Meador. After dwindling down our list to 2 possible vehicles (Highlander and Chevy Traverse), we set out to talk to the salespeople of both dealers and do a test drive. Each vehicle had it's own positives. Since I had bought from Meador before, I thought I would give them the first shot. We had talked with Troy, Will and Brandon. All were exceptional! We had the deal struck in less than 15 minutes. It was a win-win for us and Meador. Another great buying experience at Meador! Now if Toyota would come out with a 3/4 ton, long bed truck, I would trade my '07 Tundra in and buy that in a heartbeat.
colebri3
Aug 27, 2014
Will was so helpful while buying my car! He understood exactly what I wanted and found it for me! He always answered any questions I had. He was just great!
katelw
Aug 14, 2014
My experience with William and all at Phil Meador Toyota was great. I was branching out into a 300mile radius looking for a specific truck. Many other car dealers were trying to sell me a car that didn't suit my needs and was not what I was looking for. William was straight up honest, pointed out all the features (not just fancy, but engine quality). He made me feel excited and happy about my purchase. I had to rush out to drive 3 hours back to work, and the whole team worked together to get me out of there on time. One guy even shouted me a snickers bar so I didn't have to stop for a snack. All in all I am very happy with my purchase and the service I received from William and his team. The truck was priced well and they handed it over clean, full of gas, and with me knowing all the little buttons and features. They restored my faith in a dealership...although I'll probably never go to another one again. Thanks for the great truck and smooth transaction!!!
webbers.sue
Aug 11, 2014
Driving my grandson to college from Seattle to Phoenix, we blew the head gasket just south of Pocatello. Kyle met us at the door with a kind smile and bottles of cold water when we were dropped off by the tow truck. In spite of it being a Saturday afternoon, everyone at the service department stayed late to assess our damages (the car was totaled) and inspect the "new to us" replacement car that Kyle had for us. It must have been some kind of a record to be back on the road within 6 hours of a total breakdown, with a car in our budget that we had confidence was safe and had decent gas mileage for our grandson to keep at school. The whole experience was amazing! Kyle and his team worked hard to be sure everything went smoothly (even loaning us a car so we could get lunch) and rather than the day being a disaster, we made new friends and have great memories. We were lucky to find the dealership. The dealership is lucky to have Kyle as an employee. Thanks!
wiwma
Jul 28, 2014
We live in Utah and were looking to trade our car in on a Toyota Rav 4, Could not fin any good deals in Salt Lake and were heading up to Idaho Falls for the week-end and thought we would check to see if we could find anything along the way. Found Phil Meador Toyota on the internet, looked at inventory and found what we were looking for. Upon calling and speaking with Kyle (both my husband and myself) a great deal was accomplished with the purchase, with the trade in and with the financing. Upon arriving in Pocatello , Troy Beck completed the purchase with my husband and provided exceptional service to him. Chris, the finance guy provided the same. Just a great group of guys. We will be back to get a Tacoma!
strabill
Jul 28, 2014
We were in the market for a new car and were looking at four different makes in the same general class. I had talked with Sean Funke one day while my care was being serviced and liked him, so I went back to him when we decided to act on a new purchase. He had also sold two cars to friends of mine, who spoke well of him. He was very helpful, provided all the information I needed, and he didn't pester me while I explored alternatives with other car makes. When we decided on a Rav4, we got back with Sean and worked out the details. He then passed us on to Lalo Garcia in finance and we worked out the rest of the details. In the end, the process was pleasant despite a bit of bargaining over the value of my trade-in, and I feel we got a fair deal based on some corroborative research I conducted online. I will go back to Sean again when I am ready to trade out my 2006 Highlander.
Lindajacobson
Jul 15, 2014
I really had no interest in purchasing a Subaru . I have honestly leaned more in the direction of a Honda. And quite frankly never planned to buy anything from Phil Meador. Sean greeted us when we were just looking. He is very professional and nice, and after looking for quite awhile at other dealerships, we knew that Sean would be the person we would buy from.We are very satisfied with our purchase.Thank you Sean Linda Jacobson
jwalls100
Jul 11, 2014
Everything was good. Except the process after you say yes to buying the car takes way to long. I didn't realize it was gonna take 3 hours.
ecaus900
Jul 11, 2014
I saw a pre-owned Tundra on Phil Meador Toyota website so I went to look at it. As soon as I parked I was greated by Ed Samora in sales. He showed me the truck and we took it for a test drive. This truck was not quite what I expected. Ed mentioned that he had a new Tundra that may be what I was looking for. The new Tundra was exactly what wanted! After a little negotiation I was able to trade in my car and drive away very happy in my new Tundra! If you are thinking about buying a Toyota then you should check out Phil Meador Toyota. The entire staff was great to work with. Ask for Ed Samora in sales.
lynnette21
Jul 10, 2014
I was in the market for a new car but wasn't really sure what I could afford... I had a trade in and I was not sure how much it was worth... I worked with salesman Ed Samora and the financing department - Chris... both of these guys made this happen for me... I was able to leave that night with a beautiful Camry... we test drove the Rav4 which is also a great car but staying within a budget was really important to me and they were able to get me the car I really wanted and kept me in my budget. There was no pressure to buy the car just wonderful service and patience with all of my questions... I would highly recommend that if you are in need of a new car and not sure where to start - stop by and look for Ed Samora! Thanks Phil Meader!
MattDecker
Jul 2, 2014
Thanks to Ed S. and Chris W. for a smooth transaction on a Toyota 4Runner. I was impressed by their customer service. They were both professional to me as a customer but were also able to have fun joking around and learning about each other throughout the day as well. I must add, that they were not overbearing at any time throughout the transaction which was KEY for me. All the staff seemed to work together as a team and were able to provide a comfortable environment. They even addressed the small things that make customers seem valuable by serving bottles of water and providing key chains and other gifts with my vehicle purchase. While these are expected, it just shows attention to detail by the dealership. Yes, I would go back to them for another purchase, but I'm hoping my new purchase will keep me satisfied on the road for many years to come!
mzalea
Jun 30, 2014
I have purchased quite a few cars over the past 20 years and I have to admit, Will Roth made it the most honest, quick non hassle experience, I have ever encountered. I believe I was in and out of the dealership in 1.5 hours flat! I would not only recommend the dealership, I would tell you to RUN to William Roth if you are in the area and need of a car. And after you get the sale deal with the Lalo Garcia, the finance guy he to was knowledgeable, but with a good sense of humor... I KNOW A FINANCE GUY! So if you need a new or used car go see these two they are top notch!
YarToy
Jun 25, 2014
Our salespersons were very helpful and went the extra mile to make certain that our car was ready and our experience was enjoyable. They made all the arrangements for our aftermarket extras so we could have the features we wanted with the least amount of effort. They even filled the gas tank twice.
jaredcolson
Jun 24, 2014
This is the first review I have ever left on anything, so I hope this helps with your future car buying experience. We recently purchased a 2014 Tundra from Phil Meador Toyota. This makes the 7th vehicle I have bought from this dealership in about 15 years. We worked with William Roth a few months ago on the purchase of Camry. William did an amazing job at showing us different cars and options. He doesn't make it seem like dealing with a car salesman. On this most recent purchase, I made the mistake of thinking I could find a better deal on my own somewhere else. After some not-so-pleasant encounters with other dealers, I called Will (after my wife told me to in the beginning.) I told him what I was looking at, what other prices I was getting, and that I needed to know as soon as possible what the could do. By the time I got to the dealership (about 30 minutes), he had found the truck I wanted. When it was all said and done, they not only matched the other offers, but beat them. If I had questions or concerns, Will took care of them. He will go to bat for a buyer to get the best deal he can. I even got to meet the mysterious man in the closet that they take the figures to. He took the time to come down and explain a question I had, Thanks Joe. We also have had the pleasure of working with Chris Whitney, the Finance Guy, on the past two deals. He is super friendly and gets you in and out quick. He got us financing deals that beat what we could get from our bank or credit union. I've bought a lot of cars in the past, and the final signing is the part I dread the most because of the seemingly endless list of things that dealers try to add-on. Chris offers them, but doesn't push anything on you. Let's just say I learned my lesson on this, and my first call next time will be to Will and the gang at Phil Meador.
goaviking
Jun 16, 2014
Ed made our new car purchase as pleasant as possible, He was able to explain the features and the mechanics of our new 2014 Prius in detail. There had been quite a few changes from our 2008 Prius and it is good to know that if we do have a question he will be there to help in the future. Ed's interactions with us were professional and he was aware of our limitations and was willing to work in order to achieve a price that we felt was fair. If anyone says that the price that they pay for a car is outstanding they had to have received it for free....Good is a price in which both the buyer and dealership should try to achieve. No one wants to pay too much, but they sure don't want to feel taken advantage of nor does the dealership want to just break even. Ed has the right to earn a living as well as the dealership being able to do so as well.We still hate the 4 square boxes that every car dealer uses and feel that is the worst part of buying a car. It should be much simpler...this is what I can and am willing to pay (in an out right sale or payments) with add ons etc, can you as the dealership do this? Yes or No? simple...Not, the constant running back and forth for approval and counter offers. Overall Ed was great to work with and we will use him if need arises in the future.
HelenKeezer
Jun 14, 2014
We just purchased a 2014 Prius from Phil Meador Toyota in Pocatello, Idaho, and it was a very pleasant experience. Let me clarify--it was as pleasant as buying a car can be, like going to the dentist and not having any cavities pleasant. Our salesperson, William Roth, is a knowledgable, personable, and patient man. My husband, Gary, stopped at the dealership earlier in the week, met William, and told him what we might like in a new car. Will went to work and found a match for our needs at a dealership in Twin Falls. When Gary took me into the dealership on Thursday, Will met us in the parking lot, greeted Gary by name, and shook our hands. He had a copy of the details of the car in Twin and lead us to a 2014 Prius on the lot that he said would be comparable to the one we were interested in buying. We have been happily driving our 2007 Prius for the past five years, so Will just had to fill us in on the changes Toyota has made in the last few years. Though both Gary and I have been very happy with our Prius, Gary has constantly teased me that the smooth-talking salesperson who sold me the 2007 Prius took advantage of me and charged me an extra $5,000.00 because I was a naive woman who didnt know any better. Translation: I didnt bring him along and bought the car on my own! I assured Gary, that Joe Leedgaard was an honest man, and went on the explain that I got my extra 5,000. out of Joe because I had his cell number on speed dial and in the first six months after buying the car, Joe changed my flat tire, jump started my Prius three times, and took me to work so I wouldnt be late! But I digress... William started his tutorial with the 2014 Navigation System, and his patience must have been sorely tested. Will: Push the talking head on the steering wheel and after the beep, choose the destination line and wait for instructions.Me immediately after pushing the talking head: 3312 Golden Avenue, Pocatello, Idaho.Will: Good. Next time wait for the beep.Me after the beep, slowly saying address while yelling at the sun visor, 3312 Golden Avenue, Pocatello, Idaho.Voice on the wheel: Florida.Me: No, you idiot machine, Idaho.Voice on the wheel: Florida.Will: Okay, just hit the hang up button on the wheel. You did great. This time try talking just like you would to me with no pauses. Also, did you notice the microphone up by the dome lights? Just face straight ahead and speak naturally.Me, calmly with no pauses: 3312 Golden Ave. Pocatello, Idaho.Will: Excellent! Now lets try that after you push the talking head on the wheel and hear the beep. William patiently answered all of our questions about the 2014 Prius, took us for a test drive, and worked with the finance folks to present an offer that even Gary felt was fair, and we left the dealership having purchased a new car. When our new car was delivered, William, after what must have seemed like hours in the dentists chair for him, successfully helped us enter fourteen addresses in the navigation system, synced both our phones to bluetooth (with barely a chuckle at our non-smart, flip phones), transferred all our phone contacts to the system, and set up our audio system with our selected radio stations, including satellite radio. In conclusion, we were extremely pleased to be treated so kindly by William Roth and all those we worked with at Phil Meador. Smooth-talking Joe even took time out of his busy schedule to talk with us, give us dinner at the Sandpiper, and make sure Wills cell number was in my speed dial! :) Thank you for all of your help in finding us our new car!
dogsrock
Jun 5, 2014
I was lucky to have Will sell me a car, he is very friendly and helped me a lot. Will went above and beyond to help me get into a car. thanks so much Will.
caseyimm
Jun 2, 2014
I was thrilled to purchase a car from Phil Meador Toyota, I will honestly say pulling onto the lot I didn't know I was going to purchase a Toyota, as I had never previously driven one. But William came out and seriously impressed me with all of his knowledge on the vehicle. I told him my budget and what I wanted and I literally got exactly the car I wanted. I will recommend everyone to Phil Meador Toyota and to deal directly with William, he was polite and worked to get me what I wanted.
asdmm29
May 27, 2014
I worked with this dealer over the course of a few months and they did a great job of answering all of my questions and setting up a good deal on a new Toyota Sienna. I would recommend them to anyone looking for a new Toyota. It was a pleasure doing business with them.
Jj2006
May 27, 2014
William Roth was amazing to work with. He was so helpful and stayed until after 10pm helping us. We love our car! I look forward to buying more cars from him in the future. The finance manager was awesome as well and was very helpful, the whole staff was wonderful! The dealership was great and hassle free and had a great selection of cars which also made it easy buying from them! Great experience with them!
Lifelong Car Guy
May 21, 2014
I went to Cars.com because I was looking for a specific make and model of car.The car gods were smiling on me because Phil Meader Toyota had EXACTLY what I wanted.The dealership is about 300 miles from my home in WY so I contacted them through their posting on Cars.com website.I was impressed when I was contacted via email within a half hour.We subsequently had several phone calls discussing various details including the potential value of my trade in.A tentative deal was agreed on over the phone & we subsequently drove to Pocatello.Bottom line:We met a highly professional staff who treated us like friends and we purchased the car.I now have an absolutely gorgeous 2012 Altima coupe in Crimson Black that is literally showroom new with only 3500 miles on the odometer.
merk1951marg
May 8, 2014
My husband and I have been looking to purchase a new vehicle for several months. After looking in Elko, Nevada, Salt Lake City, Utah, and Lander, Wyoming, we checked out our local dealership. William Roth went overboard trying to help us. William found exactly the vehicle we wanted (outside color, and leather seat color as well). We were very pleased with the discounts and quote we received and we are very pleased with our new vehicle. We really felt like our business was wanted and everyone, especially William, went out of their way to make us feel comfortable and welcome. We expect to give them all of our business in the years to come.
nrn2003
May 2, 2014
I was so happy to do work with Phil Meador Dealership in Pocatello. I am from Montana and wasn't able to Travel for my purchase, but found what I wanted and they were fantastic! I got multiple pictures of the vehicle I wanted, and we were able to make a deal over phone calls and emails. They were great with my trade and I hope to do business with them again.
tonyantonio
Apr 28, 2014
Tony Littel was great. His mission is to deliver an honest and hassle free experience and that is exactly what he did. He worked diligently to arrange a deal that worked well for me, and to get me the exact truck I wanted. He even made sure that I got the right windshield wipers! This was an important factor. I really appreciate Tony's efforts and would recommend his service to any of my friends, family, and associates.
toadyann
Apr 17, 2014
I went in looking at small, used cars that would get good gas mileage. You had a used red corolla (no sunroof and light colored interior) so with Alex's assistance I took it for a ride. It was nice and I seriously considered buying that one. I was on lunch break but decided to come back afterwards. Alex was busy with a customer so Tony went with me while I drove it again. I told him that I change cars about every 3 years or so and he suggested leasing. We talked about it but I said if I was going to do that then I want a red one with a sunroof. With some help from the other associates they found me one. They had it trucked in and a few days later I drove away in my pretty, little, red Toyota corolla with the sunroof. Although Tony would not get into the truck so I could see how big it was (even with coaxing from his fellow associates), I still had a wonderful experience with everyone there and am very happy with my little red car (with sunroof). Thank you all so much for making life easier.Lisa Smith
Sscheierman
Apr 8, 2014
My husband and I were in the market for a new car that would get good gas mileage. Kyle was very friendly and showed us several cars until we found the one we liked. Kyle took our budget and needs into great consideration when helping us find the car we were looking for. We ended up with not only a car we liked from looks but also a car that gets great gas mileage and is a safe practical car. We also got an excellent price! Kyle helped with getting where we needed to be and made us feel comfortable throughout the entire process. Phil Meador Toyota will continue to receive our business not only because of the Toyota care plan, but because of the great experience we had and the customer service Kyle and other staff gave us. We enjoy our new car very much thanks to Phil Meador Toyota!
DanielleSpencer
Apr 8, 2014
I was recently in an accident that totaled my Camry, and had to find a replacement vehicle FAST. My husband and I are meticulous about purchasing cars, and we were sure we would have to settle for less quality or higher price to meet our time limit. After calling Phil Meador about a 2005 4Runner on their lot, Anthony was diligent in getting back with us and doing whatever it took to get us to come down--and we are so glad he did. Jake (our salesman) was great to work with-- he was super down to earth and more than willing to answer all of our questions. For me, I really appreciate the no pressure atmosphere and genuine kindness. I had gone in expecting dealerships to have inflated prices, but was pleasantly surprised at the reasonable numbers. The price was more than competitive, and the financing department got us a great interest rate. We didn't arrive in Pocatello until late afternoon, and they had us out the door that night with the car. The staff was so friendly. They really made a stressful situation effortless for us. I highly recommend this dealership to anyone looking for an easy going, honest experience. Thanks!!!
krystalpromise
Apr 5, 2014
We needed a vehicle that would support our blended family... and their friends. We spent a lot of time with Kyle and he was never frustrated and always tried to help to find options that were practical and also what we (really just me) were looking for. We had a lot of almost perfect cars that we looked at and after 248 days from the time that we met Kyle we finally found one. After 248 days we got to know Kyle and the other members of the Phil Meadow Toyota staff... we always felt welcome and were given the same amount of care and attention on the first visit that we had on the 20+ visit.Thank you Kyle for all if your time and patience. We love our "new" car!
lynnette21
Mar 20, 2014
It was the best experience I have ever had at a car dealership! It was a "no hassle" you, "No pushy salesman". Ed was amazing and I highly recommend him if you are interested in any of the vehicles that Phil Meader has to offer. Although we did not drive home with our car - it will happen in the next few months and it means a lot to me that him and the staff were so honest with me and advised me what we needed to do to get a great deal. Everyone was very helpful. Toyota has wonderful new cars out - we tried the new Camry and that is the car I want know and I will be back for that one!
Mishapapak
Mar 18, 2014
Mr. Brooks was very kind easy to talk to and understand, patient and he listened to my concerns. He truly cared about helping me and what would work best for my needs. I felt very comfortable and if I run into a problem I call him and he continues to be very helpful. I would highly highly recommend Jared brooks if your looking to purchase or lease a new car! Above and beyond service.
Andejenn
Feb 21, 2014
My husband and I live in Idaho Falls, Idaho with our two children ages seven and ten. Idaho Falls built a beautiful new store and lot just a few years ago. Although we live less than five miles from this location we chose to go to Pocatello, 45 miles away, to work with Kyle Waford and the team there. We bought from Kyle a short time ago and had a fantastic experience so we knew he would be the person to help us again. He took the time to educate us about the vehicles we were compairing. His patients, dedication and no pressure attitude will bring us back every time! In the end we chose the Toyota Tundra SR5 and it's perfect for our family! Thank you Kyle helping us choose this truck, we plan to have it for years but when the time comes again, we will be back! We also want to mention Chris and Lalo! Although we didn't spend as much time with them, they made a lasting impression. They all work so well as a team and keep professional yet a relaxed atmosphere. You can tell these individuals really enjoy their careers because they are truly good at what they do. Our overall experience was an A+
dba1mom
Feb 19, 2014
I found my Certified Pre-owned 2012 Sequoia on line. I "chatted" on line briefly with Anthony Samora, then I was referred to Ed Samora for pricing and evaluation of my 2007 Sequoia trade. I had done my homework and had a value range for each vehicle. Ed was very professional, knowledgeable, reasonable and fair. Ed was very easy to contact and timely in returning calls. Ed and Phil Meador Toyota were also able to get me the best rate for my financing!!I actually never went to the dealership (I live 9 hours away, in a different state)... I sent photos of my trade to Ed and we discussed it's condition. Also, Ed arranged for my vehicle to be driven to me and then my trade driven back to the dealership.I have already referred people looking for vehicles to look at Phil Meador Toyota on line!!
cshaylauop1
Feb 15, 2014
Ed went out of his way to find a car that fit my needs that was within my budget. Ed took the time to answer all my questions and address all my concerns. He was very friendly and professional. Ed was very willing to accommodate my busy schedule as well as allow me the time I needed to make this major decision. I felt that Ed's ultimate focus was on my being happy with the car I purchased. Lalo explained all the details to me before I signed any paperwork. He also took the time to answer all my questions. I appreciate all that these two gentlemen did to help me purchase a car. I also appreciate all that Phil Meador does for our community.Shayla Campbell
joddy
Feb 13, 2014
Kyle was very helpful during the sale.He took the time to explain all the features of the car. He was quick to respond to questions about my Costco auto program voucher. When I had to go back a month later after having my windshield replaced he was very pleasant and offered me refreshments while I was waiting for my crystal fusion to be re applied.
dougjoebaker
Feb 13, 2014
From the initial internet inquiry to the follow up email and phone calls and throughout the purchase process, we felt we were treated as a valued customer. My wife and I were impressed with the service.
ewetoocool
Feb 13, 2014
Kyle was great to work with.He was very helpful and knowledgable. The service dept has alsobeen very helpful. I love my new truck.
JuliusKehinde
Feb 11, 2014
I worked with Troy Beck at the dealership, he was really very professional and he showed that he really cares for his customers. Without pressure, he has ways of winning his customer's heart.Also,one thing that is very noticeable at Phil Meadow Toyota is that, everyone is always willing to help customers. Once they noticed that a customer coming in, employees in the office always willing to assist the customer one way or another - this sets them apart from other dealerships I have used in past. I will certainly recommend Phil Meadow to friends.
DirtDoyen
Feb 11, 2014
We have been looking for a particular used Subaru for almost a year and have visited many dealerships and spoken with several dozen sales people. I called this dealership on a Saturday and spoke with Jared Brooks, what a breath of fresh air he was. I have been buying cars for over 40 years in Idaho and have been working in the heavy duty truck service and repair industry for the same. So I am fairly knowledgeable in the sales process and research vehicles extensively. I will call BS and walk away when sales people do not meet my expectations. This experience was a pure pleasure, I have been "ping ponged" at other dealers between managers and floor sales, told sales people exactly how I wanted to be treated and had them do exactly the opposite. Jared is the only one in the last 10 years that has met my expectations and is adapting to the informed buyer. My wife and I were to the point of only dealing with private owners on Craigslist and Autotrader until this experience. Being 200 miles away we did this complete transaction over the phone and Jared not only was on time with everything but drove the car to me (400 + mile round trip) that same night and completed the paperwork at my home and then drove my trade back to Pocatello. That was a complete surprise that really sealed the dealI would highly recommend him as your "Car Guy" and look forward to doing more business with him in the future
JerryCrabbe
Feb 10, 2014
We have a local Toyota Dealer but because of their poor service we are willing to drive fifty miles to Phil Meadors where we know will give us the service that we think is honest and fair.
Deric0804
Dec 31, 2013
In the last 3 years I have sold over 10 cars for your store but this last time I got a bad taste in my mouth when I was in your shop. The reason being is that your salesmen talked my 60 year old mother into a "Bumper to Bumper" warranty that is not covering her. This is because your service worker told the warranty company that it was her fault for not doing maintenance even though she has all her records of maintenance since she bought her vehicle from Toyota. I feel that Toyota was just trying to make easy money off of an old woman. Now the warranty company will not fix her vehicle. I will not recommend Toyota to anyone else in the future. I want my voice to be heard about my disappointment with your company and I will let anyone know how unfair my mother was treated when they ask about your services. I work for the state and have recommended your company to many people in the past but I will not continue to do so any longer. I hope an $1100 job was worth losing a very loyal customer and I will make sure to let everyone know how disappointed I am with how my mother was treated at Toyota. Good luck to you and your company and I hope you can find another loyal customer like me but from now on, I will be sending all other business elsewhere. Thanks for all the good service you have provided me and my family thus far, but I cannot look past how my mother was treated the last time she went to you. Thanks,Deric Williams
ambersmom06
Nov 9, 2013
I visited Phil Meador Toyota accidently. I was heading to another dealership when I decided to check out the used vehicles at Phil Meadors. I was looking at the used vehicles with my sister-in-law and did not get swarmed by sales people. Jared Brooks asked if we needed any assistance and was very helpful. I am disabled with a very limited income, therefore, I could not afford car payments. I went in there with the ability to pay only $9,000 and asked what was available in or under that price range. He found several vehicles on the computer and discussed mileage, year and condition of the vehicles with me. He showed me a few cars on the lot and even on a different Phil Meador lot. I test drove the vehicle around town and he suggested I take it up on the interstate to make sure it handled higher speeds. I was very happy with the Chevrolet HHR, but was equally happy with the sales associate, Jared Brooks. I feel he went above and beyond to make sure I was happy with my choice. I would recommend Jared and the dealership to anyone interested in the purchase of a car.
lyd0254
Oct 10, 2013
Great dealership...excellent salesperson! Ask for Ed Samora he is super knowledgeable and will help you to get into the right car for the best price!!!!
mlamonte
Sep 30, 2013
We liked that Jared was so informative and honest with us. He let the car sell itself instead of being another one of those pushy salesmen. He was taking care of the dealership but also taking care of us too. When we left there we had made another friend, Jared. He will be recommended to our friends and family. We wish him the best because he deserves the best in life.
COToyota
Jul 9, 2013
I'm not sure if it was the service manager or another employee in the service department that I spoke with, but I called in a panic before service closed on Tuesday, told the service rep on the phone that I hit a semi truck tire on the hwy near their dealership, and that I was worried I was leaking fluid. I told him that I was on my way to Utah and asked if I could just drive through to have them look at my car (fluid) just to make sure it was safe to drive until I get to Utah. The rep on the phone was not interested in helping at all, and simply said "no, we're closing up." I have worked for Toyota for the past 7 years in both the service and sales departments; this would never happen in my dealership. If someone called, we helped, or at least tried to help. I am very disappointed in this dealership, and the lack of customer service.
Pfunder
Apr 25, 2013
We were shopping for a used car. Met by Shawn in the lot....very helpful and courteous. Bent over backwards to try to find us what "we" wanted, not what they wanted to sell.. They couldn't quite satisfy our needs. The only gray was when the sales manager butted in and, tried to convince us of our needs.
Scott
Apr 6, 2013
I feel that I have been treated fairly and well survive has always been goog
Patfan23
Apr 5, 2013
Great service, friendly staff. Landon and Josh are great and on top on anything that needs to be done without adding unnecessary repairs. Trustworthy and knowledgable.
Kathi Jensen
Apr 5, 2013
Ed was awesome to work with. I'm so excited about my new Highlander. Thank you, thank you, THANK YOU!!!
Pam field
Apr 4, 2013
This place is great Everyone is so friendly And the waiting room is great I love my car and would soon love to upgrade
Prius owner
Apr 4, 2013
I have had service at this dealership several times. I am very satisfied with the way I'm treated;.courteous, friendly. I've always been impressed with the way the estimates of time and cost have always been spot on. Keep up the excellent work!
Jennifer
Apr 4, 2013
These guys do great at taking care of my two vehicles. I trust them completely and know they will treat me fairly!!! They always accommodate my schedule. Thanks pocatello Phil meador service!!!!!
Rocky Haddon
Mar 16, 2013
I had a good experience with. Scott Fitzpatrick on selling the car
Shirley and Kris
Mar 1, 2013
Contacted Eric Anderson with Phil Meador after an unfortunate accident with our vehicle. Eric was extremely helpful with assisting us with purchasing a new vehicle for our family. The process was extremely smooth and efficient. Thank you for making what could have been a difficult experience so easy!
Hanson
Feb 16, 2013
I have bought many vehicles over the years and Phil Meador by far has been the best place so far. Scott did an awesome job and treated me great along with getting me a great deal. I would certainly return again and work with Scott.
Kathy Hammond
Oct 13, 2012
Josh was great to deal with. We appreciated that he came into work on his day off to meet with us. Bob was helpful and straightforward which we also appreciated.
Debv
Nov 16, 2011
I was not expecting to lease or buy my dream car tonight but Ed made it all come together. This is our 3rd vehicle we have bought from Ed. He has to be great to get that kind of loyality. We can't recommend him more highly. Thanks Ed for my new baby, my 2011 Prius.
willbohney
Nov 14, 2011
Having purchased many cars in my life so far, I am happy to say that I have purchased my last four new vehicles at Phil Meador Toyota. Ed Samora has been a pleasure to work with. I say with and not from, because Ed worked with me so well that he was truly on my side helping me to find the right vehicle. Everything from start to finish was great. I am a picky customer when it comes to options, colors, etc., but Ed made it easy to find the perfect one each time. I recently moved to Texas, but I plan on heading back to Idaho when I am ready for my next car. I know Ed will be there ready to help pick out the next one too.
bearlair
Oct 4, 2011
We bought a used car from Joe, sight unseen. Joe was very patient, honest, and an absolute joy to work with on this transaction. I highly recommend Joe Leedgard and Phil Meador dealership. They were very fair on price and the vehicle was excatly what they had promised. Thank you to the whole team!
tamtambagam
Sep 26, 2011
Nick was an awesome salesman. He was very thourough in everything he did to help me find the exact car that I wanted. He knew, what seemed like everything there was to know about the corrolla. He went out of his way to help me search for the exact car that I wanted, down to the color of the car. He has even said that he will help me set up all my appointments for my car and help me deal with any problems if i have any.
brtoysienna
Sep 2, 2011
I've purchased several vehicals at Phil Meador Toyota and have always had a very good experience. They have always been very helpful and treated my family and I very well. I've always had good service after the sale and have been treated very fair on the purchases I've made. I've tried other dealerships and most of them don't even come close to Phil Meador. I would recommend them to anyone looking to buy or service a car.
keetch
Aug 26, 2011
We have been loyal Dodge buyers for the past 37 years. Our saleman passed away and we decided to try a Toyota dealership because of recommendations from our child and friends. We arrived in Pocatello at 3:00PM needing to purchase a vechile before we returned to our home in Montpelier. Scott was very patient with us as we drove several vehicles and had many questions. He was good to not rush us. At one point we felt that we should go to another dealership to shop. Scott gently guided us to stay with him. We had a good experience purchasing our vehicle even though we had put time restrains on ourselves.
mickster57
Aug 18, 2011
Nick made buying my car easy. I would recommend him to anyone. Very friendly and knowledgable about the cars and trucks. Thanks Nick and Chris for making my buying experience non stressful.
mandjgodfrey
Aug 15, 2011
Josh and Jack made the buying experience extremely comfortable. They gave me a great deal on a nearly-new vehicle and an outstanding value on our trade. I would buy from Phil Meador again anytime, and when my daughter is old enough to drive, I fully intend on moving her into my 2004 Toyota Camry and getting a new Toyota Tundra for myself. I'll definitely buy my Tundra from Phil Meador!
jwheelock
Aug 11, 2011
nick was so helpful in the buying of my new camry I love my car and he was always there when i had a question he was always over and above to help with any of my needs want a good buying experience Please call on Nick he will be there for you all the way J wheelock Thanks Nick
pargolfer
Aug 7, 2011
I bought my truck at a great price and Nick made sure to have everything fixed that I could find wrong with my certified used vehicle. After driving it for several months I received a follow-up call from Nick. He asked me how satisfied I was with the truck. I told him overall I was pretty satisfied with my truck, however as I drove the truck there were a couple of things I noticed were not quite right and I had wished I had noticed them in the beginning and had them fixed. Nick told me to bring it down to the dealership and show him what I was talking about. So I took it down and showed him, he agreed with the issues I pointed out, he had me show the same things to the manager and they said to leave it with them and they would fix it. Even though they were well beyond their deadline for responsibility they fixed up the truck anyway. The problem was that the doors didn't seem to be aligned with the body and to fix it they had take it to the body shop and leave it for a few weeks. Nick and company arranged to get us a nice loaner car to drive while the truck was worked on. I think Nick and the dealership definitely went above and beyond and we will definitely be shopping there again and recommending Nick and the dealership to all our friends!Thanks Nick and Phil Meader Toyota!
youngsci
Jul 28, 2011
The day I went into the dealership I wasn't intending to buy but the deal they made me was too good to turn down. They gave exceptional service after the sale. They followed up like they said they would and solved any minor issues that had come up. Nick even helped me out with parts for another car that I didn't even buy from them. Above and beyond all of this, they included in the sale (without charge) a 3 month/3000 mile Powertrain warranty. With all the cars I've bought I have never heard of a dealership doing this!! I don't usually enjoy car shopping but Nick and the staff at Phil Meador Toyota made my experience a very pleasant one! I will definitely buy from them again!
miguel1973
Jul 15, 2011
I had a really great experience with the people of Phil Meador ( Joe Leegard) they treat me very profesional and they take care of all my need, i will always do businees with them in the future. I went to 3 diferent dealership before them and i didn't get the respect and even into consideration about trading my vehicle.
ryjpadilla
Jun 23, 2011
the service was great, Joe the salesman was very patient and polite with my grandbaby and me, Chris the finance guy, was also very courteous, I would recommend this dealership to anyone.
rodrigug
Apr 21, 2011
I was in the market for a new Camry. I was always told I had to drive to a big city to get the best deal however after pricing in my home town of Idaho Falls and all the surrounding areas I not only got the best price at Philmeador the customer service was great! I was under no pressure to buy the car like I felt I was at other dealerships. I purchase a new vehicle every few years and I know I will be back at Philmeador for sure for my next purchases!!
Moonrize
Apr 18, 2011
We saw a car we liked online after searching for a long time and went down to see it. I met with Josh who seemed friendly at first but during our conversations started to get quite pushy. I almost walked out at one point and was quite mad at how he was talking to me and making me feel. Eventually I was allowed to test drive the car home to show my husband and we went back the following day to purchase it. When we went back to purchase we raised our concerns, first 2 of the tires were almost balled and on 22 rims were going to cost a fortune to replace, they finally agreed to drop the price $250, not great but at least they dropped it a little to help with the replacement cost. When I was leaving with the car the first day I had noticed a warning message on the screen about the tire sensors, as I pulled out I saw Josh and asked him about that and he said no problem they would fixed it when we brought it back and he would make sure it was all good if we bought it, when we asked about this when sorting out the price he refused to do it without us paying for it. Another thing I had asked during my initial test drive with him was if it had a remote start, again he had told me that would not be a problem for them to install and if I bought it I could just bring it back in for a few hours and they would take it down and install one. During the initial test drive I also found the satellite navigation disks were missing and Josh had assured me that they would get the disks as they were a couple hundred dollars, at signing he had again assured us that they would get them, over a month later and 2 calls and no return calls later and still no disks. We were also sold the car being told it had a full service and liquid change, our mechanic told us and showed us how this was not true as most of the fluids were filthy still especially the transmission which needs a complete clean, the break fluid isnt the best and the oil was not new. I had stated on the phone that we wanted our loan with our current bank, I had stated several times on the first day we wanted the loan with our current bank and when we went back we asked again to have the loan with our current bank. The paper work was drawn up and set up for a loan with our current bank and we took the car home. The next day I got a warning from my credit monitoring service and when I looked our credit had been pulled 9 times from multiple companies, ones we had already spoken to and knew we did not want or could not get financing with them. We were so mad as we were just applying for a refinance and did not want this to affect our credit. I called back and got threw to the finance manager who was actually the one that pulled our credit and he explained no one had told him about us only wanting to apply to the one bank. He did apologize and also called me back later and offered free oil changes for the next 3 years with them. After that though he called me back to tell me about an Experian web site and that the 9 pulls should not do too much damage to our credit as far as he could tell. The fact that we felt Josh just wanted to make the sell so neglected to tell his finance manager our requests seemed to not be that much of an issue and I am left wondering if the oil changes are even still available.I would not recommend this company for buying a car, the car we got is nice but currently is running us into the $1000s just to get it to the point it was supposed to be when we purchased it with having to get new tires, replace all the sensors, installing a remote start and now looks like we will have to purchase the sat nav disks too. They did send us a lovely Calendar although they managed to spell my husbands name wrong, I guess we were really important to them.
shawnpeery
Mar 28, 2011
I would like to comment on Joe Leedgaard professionalism on the deal we put together on the Toyota Highlander at Phil Meador Toyota. I purchased the vehicle online- thru email correspondance. I recognize it is more challenging to put together a deal via email- and 500 miles away. It is also hard to value a trade in -I didn't know what to expect when I came in to the dealership. However, Joe's professional attitude, focusing on the car I was buying and the questions he asked were able to make the difference between Phil Meador's and other dealers I was working with. It was definately worth the drive and the added expense of travel to purchase a vehicle from Phil Meador Toyota. I highly reccomend Joe and Phil Meador Toyota!Shawn Peery
mmelachat
Mar 27, 2011
By far the best car buying experience I've ever had. No games, straight forward and very helpful. Joe made sure I knew what was going on with my vehicle every step of the way as they had to bring it in from another dealership. I would definitely tell people to go to Phil Meador Toyota and see Joe!
bfpower
Mar 26, 2011
Customer Service: I know customer service - it's my job and I'm very good at it. So does Joe - his demeanor from the first phone call to the post-sale follow-up has been exemplary. Unlike the stereotypical car salesperson who simply wants to sell a car, he genuinely wanted to find a good fit for our finances and needs. In a field where it's so easy to discourage, manipulate, or hassle potential buyers, he never once misstepped. We called Joe from our rural home three hours from the dealership. He made time that evening for us to come down, and was able to ensure we only needed to make the trip once. Quality of Work: The only reason I give four stars instead of five was because the title paperwork had the wrong lienholder on it. When I went to DMV to title it, the dealership had to fax a correction stating who the current lienholder was. They did so immediately and followed up with a phone call to ensure we had received it. Even these things were handled with professionalism and class. The mechanical work done on the vehicle (timing belt, oil change, transmission service, belts) was done well from what I can tell. There was a headlight out, and Joe replaced it for me while we were there.Friendliness: Too many dealerships are "fake friendly" - just friendly enough to make the sale; in fact, I had one salesman (Butte Toyota) laugh at my 1985 Civic I drove to the dealership - WTF? On the other hand, Joe has a gift for being warm and friendly without being pushy or inappropriate. I genuinely enjoyed meeting him and working with him. I'd buy from him again, even with the long drive.Overall: Despite the titling issue, I'd definitely work with them again. We initially went to them because we were looking for a low mileage older Sienna - hard to find. Another Toyota dealer (Butte) was so difficult to work with that we cut the process off and worked with Meador. We do not regret that decision in any way - Joe and company were professional, helpful, and reasonable. On the one mistake that was made (titling), they accepted responsibility immediately and made it right.Price: This was a low mileage used minivan, and those tend to be scarce and expensive. We looked for several months, and did not find a single comparable vehicle for that price in any market we looked (Salt Lake City, Idaho Falls, Butte, Helena, Bozeman, Great Falls, Missoula). Without divulging the details of the sale, they behaved quite ethically even in a situation where they could have taken advantage of us. I will look to Phil Meador and Joe quite heavily the next time I purchase a vehicle.
jarcam
Mar 17, 2011
I live 50 miles from this dealer, and I traveled there to purchase my new Toyota Tundra(2011) the sales staff is top notch, the service is top notch, I have a local toyota dealer here and I wouldn't purchase a new Toyota from anyone else but Phil Meader Toyota in Pocatello Idaho.
JJ9119
Feb 24, 2011
Can't say enough good about Nick and the dealership. The "big city" dealerships are somewhat impersonal and customers are made more or less like a number. Not so at Meador and with Nick. I saw the 4runner on the Toyota Certified website. From my first phone call I was treated excellently, no item or question being too small. Traded an FJ Cruiser on a 4runner, better-than=fair trade-in price which was negotiated long distance, then Meador dropped the 4runner price at the end so I really could not afford NOT to do this deal. Of course driving 4 hours to pick up a car unseen was a concern, I should not have worried. Certified 4runner was and has been perfect from the first time I got into it.I was pleasantly surprised that all the details of the trade-in, the quick turn around of the paperwork and the little dealership attitude made for an extremely good process.Consider me a fan of Meador!
smahar23
Feb 10, 2011
Before I went down to Phil Meador Toyota, I was expecting to just look at some cars and maybe test drive a few. As I arrived at the dealership I was greeted by Ed Samora. Ed directed me to the person I was looking for, and after a few test drives ended up dealing only with Ed. Ed did a great job finding me what I was looking for within my budget as well as getting me linked up with a great deal on insurance. My overall experience was great, and wouldn't you know, within a short time I had my new car. I would highly recommend anyone to visit Phil Meador Toyota, and go see Ed. Ed will work with you to find exactly what you are looking for, with great price and customer service.
brent_chris
Feb 10, 2011
I'm a young guy buying my first car. I had a car to trade in that was given to me, but i needed something that would get me a little better fuel mileage. After about three days of me coming in looking and test driving different car's. We were able to get me into one that was right in my budget. Kenny was great he was patient and answered all of my questions. He was even able to find better financing with a lower interest rate. Through all of my questions and concerns driving this or that car he never lost patience and treated me like I was his most important customer. He related well to me, and still continues to check up and see how i'm liking my car.
robimat2
Feb 5, 2011
I went to four other dealerships before visiting Phil Meador Toyota. I was frustrated b/c the other dealers I had visited didn't/wouldn't give me a price and a fair trade. However, Phil Meador took the time to show me several vehicles and they gave me a price and a fair trade before I signed paperwork. They worked extra hard to find affordable, flexible financing. I will more than likely re-visit Phil Meador Toyota when I'm ready to buy again.
kbarno
Jan 19, 2011
I really appreciate the honesty you and your dealership showed in handling the mistake that was uncovered in the price shared with us over email. When you first mentioned the mistake and that "someone" was working on it, I mentioned to my wife that we'll likely be going home in the same vehicle. But you demonstrated honesty in explaining what happened and presented us a solution that included honoring the price without putting us through hoops and round-around -- thank you.We will definitely speak favorably of our experience with you and your dealership and hope to send some referral business your way.
dianeyerka
Dec 3, 2010
We had an excellent experience at Phil Meador Toyota. It is my first experience purchasing a car from a dealership, but it will probably not be the last. The car we bought is functioning very well, as we expected since they gave us a copy of the inspection report. I also liked that they were able to approve us for financing the same day.
Jennie Bloxham
Nov 29, 2010
As a salesmen for Phil Meador Toyota,Kenny Gavis was friendly and knowledgeable.Kenny was not pushy but understanding in our wants and needs in buying car. Kenny gave my husband and I time to talk things though without interruption.We would recommend Kenny Gravie as a salesmen at Phil Meador to our friends and family. Thanks, Jennie
Summer Joy Phelps
Nov 27, 2010
Kenny Gravis is an amazing and very professional sales consultant. (Also the most handsome stud I've ever seen.) He helped me find the perfect car, even when my credit was difficult and time limited. Kenny Wayne Gravis (Toyotas Stud Master) did his best to fit me into a car that was right for me. My car has been safe, reliable, and everything he promised it would be. I love my car and when I am ready to purchase another Toyota, Kenny Gravis from Phil Meador Toyota will most certainly be my first phone call. Thank you Phil Meador for having such awesome customer service representative. It has changed my life.
millerman
Nov 25, 2010
The customer serive that I received was excellent and they were prompt on getting things done for me. Kenny and the phil meador guys treated me well and I plan on going back when i'm due for another car. Even if I were to buy another subaru, I'd rather buy it at the phil meador toyota lot. The customer service and the way they treated me, is a hundred times better than the quality of service that I had received at the subaru lot. Id recommend my friends and family, to head to phil meador toyota to see Kenny Gravis for there next vehicle purchase!
PrestonBrown
Nov 24, 2010
I felt that the people and especially Keny Gravis were so freindly and helped me much in my car purchse. I really felt a concern for my interests and a flexible group that were interested in my car purchase and my personal life as well. I really appreciate all the support and help that I have recieved in my experince at Phil Meador
dlcrpntr
Nov 24, 2010
Brandon did a very good job of focusing on requirements of my sale and making sure my concerns & needs were met at all times. If he did not know the answer, he asked someone who did. The extra items were added in timely manner and lot vehicle was provided while the work was completed on our new car. Financing was at zero% and the price for new car, with better safety features, was only about $1000 dollars more than the 2007 model that we traded in. Very good customer service all around.Dave Carpenter
valerie09
Nov 23, 2010
I would like to thank Ed Samora for making my experience of buying my newToyota Highlander a pleasure.I was not looking forward to buying a new car, since my 1992 Camry hadone hundred eighty five thousand miles on it.I now have a better outlook for car salesman,thanks Ed Samora, I feelthat I can call Ed about any questions I might have.Thanks again,Valerie Lisby
Wayne Schow
Nov 23, 2010
The best part of my experience with Phil Meador Toyota was Joe Leedgaard. He was personable, genuinely friendly, patient, perceptive, very knowledgeable about products, answered my questions precisely and efficiently. Best of all, he understood me and honored the no-nonsense way I wanted to conduct our search and eventual negotiations. Within a matter of days, he found me exactly the used truck I had hoped to find. When the dust settled--quite quickly--I had exactly what I wanted at a price I considered fair to both parties. I can say that I've never had a better experience buying a vehicle, and Joe Leedgaard is just about the total reason for that.
pongrat74
Nov 22, 2010
Dustin was wonderful to work with. We appreciated his direct, no-pressure approach to selling the car. He was professional and courteous. My wife and I would happily work with Dustin again in the future and we would gladly recommend him to our friends.
jonesjk
Nov 21, 2010
the reason ive given this rating is because at this moment i am very happy with kenny and he has been very helpful. i bought a 2010 prius and i love my car. with regards to toyota (phil meadors)therest of my experience there was by far great i for one will when the time comes buy from this dealer ship again i even have my brother coming down here to get a new prius thankyou kenny for all you do for me and my family.
muscles4141
Nov 18, 2010
the reason i have given the 5 star rating that i did was cause i was not just treated like a customer i was treated like a friend and with respect they were more than willing to help me find exactly what i was looking for and gave me an overall great deal i would recommend phil meador to anyone who is looking to buy a new or used car
saylheat
Nov 18, 2010
Nick was very helpful in finding the "dream" truck that I have always wanted instead of just showing me a bunch of trucks that I wouldn't be interested in and wasting my time and his. His quality of work was great becuase he was very organized and went over things with me over and over again to make sure the things that were promised me were getting done. The day after I got my truck Nick called me to have me bring my truck back in a fill it up because it wasn't filled up the night before when they said they would. The price of the truck was over my price range but Nick worked hard to get it down to where I could afford it and was very helpful to me in my current financial situtation and worked with my situation in a way that I could afford the truck that I wanted and not be hurting financially. My overall expereince was only good only becuase I would still have liked the night to sleep on my decision and think about it more before buying the truck for sure and I felt like I was put on the stp a couple times and the next day was regretting buying my truck but after I went back into the dealership Nick made me feel comfortable again and I found out my payments were going to be lower than I thought! Which is awesome! I would, and already have, recommended this dealership to other people and I know that they will fulfill the promises they made to me as I will fulfill the promises I made to them! Thank you for a great truck!
downryan
Nov 18, 2010
Phil meador toyota as a whole is a well oiled machine. From the first phone call all the way to returns for service, customer satisfaction is these guys goal. Nick was my liason all the way through the process. The level of service received is unmatched by any other dealership I have every dealt with. Nick has me a customer for life with the toyota family. Even if I wanted another vehicle from a competitors lot I would go through phil meador toyota to get it. Thank you everyone.
poolbrea
Nov 16, 2010
I came in looking for a used car and when I found a car I was interested in, Nick added cruise control for free! He was great about taking me through the contract and making sure I felt confident and happy with my purchase. He is very friendly and personable and has been there for me throughout the entire buying process and the small things that needed fixing. Nick has been helpful and awesome! He is always quick to get back to me and always more than willing to help me out to make my car ownership as easy as possible. I will recommend him to my family and friends!
hart_herman
Nov 15, 2010
Phil Meador Toyota has provided me with three {3} new car sales in the past two {2} years. The buying experience with Phil Meador Toyota and Mr. Ed Samora {salesman} has always been very professional, and giving me the best service possible.With many dealerships to pick/chose from I returned to Phil Meador Toyota because of the service and treatment that I received from this dealer.Thank you Phil Meador, and thank you Ed Samora.Sincerely Herman Hart
R.H. Fry
Nov 15, 2010
Over the last six or so years Ed Samora has sold me three new cars. What makes Ed a great salesman is being a fine individual to begin with. He is trustful, courteous, listens well, not intrusive, and genuinely wants to put you in the right vehicle, at a fair price. For me an equally important quality is that his service does not end after the deal is made. Whether it be a few days, months, or years after the sale he goes out of his way to be of help. I highly recommend him to all my friends and anyone looking for a vehicle.I am also impressed with Roger Adams in the Service department. He wants your vehicle to function properly and goes to great lengths to see that it does. He has always been enjoyable to work with and i am confident in his skill and keeping my interests in mind. Ed and Roger are a real attribute to the Phil Meador dealership and Toyota.Regards,Ralph H. Fry
bigrich5
Nov 13, 2010
In our process of buying a car we were very leary of pushy sales people. Kenny was very professional and patient with us while we searched for the right vehicle for us. When we found what we were looking for he was able to get us into a payment plan we could afford with the vehicle that we wanted. We puchased the car and had an issue with the radio and they replaced it for free and super fast!!! We were very satisfied with our vehicle and the service we were given from Kenny. We definitely would recomend Kenny Gravis to any of our friends!!
twon73
Nov 13, 2010
My experience dealing with Phil Meador and Kenny Gravis for the purchase of both my Lincoln LS and my Mercedes Benz was excellent. Kenny was knowledgable and friendly. Everyone that I dealt with seemed to go out of they're way to make sure that I was satisfied, which I was. I am looking forward to purchasing my next vehicle from Phil Meador Toyota.
johnally
Nov 11, 2010
Since this was my first time buying a car, I was a little nervous. Kenny and the others at Phil Meador made me feel very comfortable and made the whole process as easy as possible for me. I love my car and would recommend this dealership to anyone looking to purchase a car!
callterr
Nov 6, 2010
Kenny Gravis always make me feel like family everytime i step a foot in the dealership. Kenny Gravis always give me a reason to feel good about the car i brought from him, everytime i see him on the street are at the dealership he always ask me if my car is running right and how life is treating me and for me to stop by tyhe dealership if anything goes wrong with my car.
mckennat
Nov 5, 2010
I was greeted promptly and professionally. There wasn't any over amount of pressure applied to get me to make a decision. Kenny followed up with me when he said he would. I feel that I was given a fair deal on the purchase. The features of the vehicle were explained and my questions were answered.
riley25
Nov 4, 2010
My overall experience with Phil Meador Toyota was FANTASTIC!!! Being a young single- mom, I have always felt vulnerable to car salesmen and have always dreaded buying a new car. However, when I went to Phil Meador Toyota in Pocatello, I felt nothing but important. Kenny Gravis was the salesman who helped me and he was AMAZING!!! Kenny definitely went above and beyond in helping me choose a reliable vehicle. Kenny made me feel like my satisfaction was his only concern. He paid attention to every detail and option I was looking for in a vehicle and showed me only those vehicles that would meet my needs. Kenny never tried to pursuade me or pressure me into a vehicle that didn't meet my needs or that was out of my price range. Kenny listened to what I wanted and he got it for me. I will never shop anywhere else for a car! Additionally, I refer all my family and friends to Kenny Gravis and Phil Meador Toyota. Thank you Kenny for making my car-buying experience so remarkable!!!
ccarrie79
Nov 4, 2010
Kenny is very helpful and easy to work with. He is knowledgeable about the cars and knows the answer to most questions when asked. He was willing to work with me to get the car I wanted at a price I was comfortable with. I was very pleased with my experience there and would definitely shop there in the future.
theresa.sutula
Nov 4, 2010
My experience buying a used car from Kenny Gravis was very satisfying. He was very helpful and set me up with a great car that meets my needs. He sold me a used 2000 Saturn SL2 at a very fair price and it has been a wonderful car. I have had it for almost a year and have had no real problems with it. Kenny was very friendly, very fast in finding me a car in my price range, and the dealership had no problem with me paying cash for the car. All in all I am extremely satisfied with my purchase and my experience with Kenny Gravis and Phil Meador Toyota.
sjmuho
Nov 3, 2010
This was my very first experience with Phil Meador and I can honestly say, hands down, that all of my expectations were exceeded. In this transaction, I had recently purchased a truck in Boise, which I did not love, but bought under an extreme amount of pressure. I had previously told Cody Richardson what type of vehicle I was looking for, and, coincidentally, what I was looking for had recently been traded in. Still reeling from my very recent bad experience in Boise, I was very nervous about this transaction as it started to develop. Brady Polson was straight with me and great to work with. I did not feel pressured and I felt that just the mere fact that I was looking for a vehicle on the lot was important to Brady. In sum, I did not feel like another paycheck. The transaction went through and I purchased a vehicle that I absolutely love! When I took it home, I noticed that there were some rock chips that I wanted to touch up myself. So I went to the dealership and was met by a sales manager (? name) and he really polished off this sale. I asked if I could get a bottle of touch up paint; he took the service to the next level. He immediately made an appointment with you detail shop and had the rock chips air-brushed. I never imagined that ever happening. I wish I knew his name because he deserves a big "thank you" for going, in my opinion, above and beyond!Thank you Brady, Cody and ? (sales manager) for a great experience!
kb9219
Nov 3, 2010
Josh was great to work with. Never any pressure but seemed to know the product. From the moment I walked through the door, Josh was attentive to my concerns. He was able to answer all of my questions without hesitation and made sure that we were both satisfied and happy when we walked out the door.
blitz033
Nov 2, 2010
When I was shopping for a vehicle Phil Meador Toyota was as friendly as they come. The sales person (Kenny Gravis) was knowledgeable and was considerate in the things I wanted in a vehicle. My wife and I have purchased both of our vehicles from Phil Meador Toyota because we know we will be treated with respect and expect the best value for our purchase. I was impressed on how knowledgeable they were at Phil Meador Toyota. I will be shopping at Phil Meador Toyota because I know exactly what kind of treatment I will receive, 100% satisfaction. Thank you for reducing the confusion on purchasing a vehicle.
kratzcathy
Nov 2, 2010
We are return customers to Phil Meander Toyota. We love owning Toyotas and Subarus and I even bought my Miata from them. We return to Phil Meander not just because they sell the cars we like though, because there are other dealerships and we not adverse to shopping around. We return to Phil Meander because they are honest and knowledgeable, friendly, and will bargain with us in a fair and respectful manner.Kenny Garvis was the sales representative we worked with this past year to buy not one but two Toyotas! Needless to say he is a great salesman! He is an excellent listener and is not afraid to ask others at Phil Meander for answers to questions. He was not "full of himself" and all-assuming, but honest, humble, and willing to go the extra mile to serve customers. This is smart and respectful! We have returned for service on our vehicles ( Phil Meander) and Kenny has been right there "paving the way" to see to it that we were given the utmost attention and service. He scheduled body repair on the Prius (the neighbors dogs started eating our bumper)and took care of the appointments, hassle-free for us. He greets other workers as they arrive for work or when going out to the maintenance wing of the dealership. Everyone should have the good fortune to work with someone who is as cheerful, couteous, and friendly team player as Kenny. He is one of those rare individuals who makes his days count by pleasing a pleasure to those around him. When we buy another vehicle (and I'm we will), we'll be shopping at Phil Meander and asking for Kenny!
sharelley
Nov 1, 2010
I beleive Kenny went out of his way to help me. He has always been friendly & very willing to help with any problems I may think I have. The service I received from Phil Meador Toyota has been absolutely great. I think they go out of their way to be of service & I live quite a distance away but have been up to Phil Meador Toyota more than once. Every time they have spent time with me to make sure I am satisfied or that everything is working properly. I would buy a car from them again. I appreciate the fact that I know if I call Kenny Gravis he is always very prompt to answer the phone & do what ever it takes to help me. Kenny even delivered my car to me! I had never had a dealership do that before so I was quite impressed.
jtamasco
Nov 1, 2010
I have purchased 2 used automobiles at Phil Meador Toyota over the last 6 years. The staff at this location and Phil Meador Courtesy Ford has always treated me with very well; I have been especially pleased with both Service Departments. Kenny Gravis of Phil Meador Toyota has gone beyond normal customer service to insure that I have been a satisfied customer. He has stayed in contact with me after the sale to determine if I was having any problems with the vehicles I have purchased. I will return customer to this dealer because of Kennys efforts. Joe Tamasco
sechohawk
Nov 1, 2010
The dealership was very clean, they had fun toys for my 2 year old to play with, which made talking to Brady the salesman much easier. Brady was able to answer all of my questions, and always called me back in a timely manner. I felt that they made every effort to make me happy and find exactly the car I wanted. I also feel like I got a fair deal on my trad in. I would definitely recommend this dealership to my friends.
nophilmeador
Nov 1, 2010
Boy, where do I start? Let's just say, if you're the kind of person who just loves to pay way more than you need on a new or used car, or get less than half of what you want out of your car on trade, Phil Meador is the place for you! I always told myself I would never go there, but since they had a certain type of vehicle that I had been looking for I decided to give them a chance, regrettably. We started negotiations at five thousand dollars over high book and they offered me half of trade in value on my car. I'll be honest, my car's value should have been somewhere in the middle between trade in value and high book, but their car was no better. I made them a sensible offer/trade proposition and the salesman and manager didn't even consider it. Due to lack of options in this area for this kind of vehicle, I went to Ken Garff in Utah. Thank you, thank you Ken Garff for saving me almost ten thousand dollars, having a great sales staff, and being sensible. I got a vehicle that was a TRUE high book, yet they gave me under high book price. They also gave me a great trade on my car. Totally happy with Ken Garff. TOTALLY disappointed in Phil Meador. I tried to help a local company, but they didn't care.
golfdaw
Nov 1, 2010
I recently purchaced a new Toyota Tacoma from Phil Meador Toyota in Pocatello, Idaho. When I went to the Phil Meador lot I was greeted by Kenny. He showed me several Tacomas with assorted options and styles, explaining the differences and helping me choose the ideal model. After I decided I wanted to buy (after a test drive), Kenny helped me through the process and went out of his way to get me a price and payment plan that I was happy with. Kenny was friendly and helpful throughout the process, and I never felt pressured or rushed to make a decision. He is someone that I believe a customer can trust, and I have recommended Kenny and Phil Meador to several prospective customers. Overall the experience was great (for me, a refreshing change when buying a new car), and the next time I am in the market for another vehicle, Kenny Gravis at Phil Meador Toyota will be the first person I visit.
zamojuni
Oct 31, 2010
Nick was the Very BEST that I have worked when it came to a car deal. I would say that he was the most attentive person that I have ever meet in he car industry. If I was able to reccomend him to all. All I have to say is WOW who would thought a sales man would take care for all my needs. I will go see him for my next purchase!!!!!!!!!
kawika1
Oct 31, 2010
I bought a Toyota Tundra from Kenny last year and the experience was a good one. No hassle, straight forward retail experience; I did not feel pressured in any way to make a decision that was not appropriate for myself or my family. I will buy another car from Kenny and this dealorship in the future.
Gabriela
Oct 30, 2010
Overall good service, great attention from the salesman, Kenny. I really didn't have a good experience before but he made it so that I recommend Toyota Phil Meador to friends and family. In fact we have already convinced 2 family members to Toyota. Thanks so much for the quality service.
Lorraine Florence
Oct 29, 2010
Ed took the time to go over all the new thing in the car. Able to take it for a test drive. Talk a lot about the price of the car. Was able to get more out my lease carthan what I owe on the car. He let me take a walk to think about the car and it I wantedto buy the car. He even took the time to fix a key chain that I liked that was a Toyotakey chain.
mmurdoch
Oct 29, 2010
This is my third vehicle from Phil Meador Toyota and my second from Nick Torres. Very knowledgeable and personable guy who really works hard to meet the needs of his customers. He has been especially attentive with questions after the sale. I never felt pressured or misinformed about any of the carbuying process. I recommend Nick to anyone who wants a friendly, low key salesperson who has the car buyers interests in mind. My car buying experiences at Phil Meador Toyota has been solid throughout. Props to Nick in Service as well as Jack, Jason and Ed.
naldermolly
Oct 29, 2010
Kenney Gravis and the dealership went above and beyond to meet our needs and the services was friendly each and every time. I would refer all my friends and family. I was very interested ast first in a Nissian but after all the information and testing driving a toyata I will not ever own any other car. Thank you we love our car.
leelesl
Oct 29, 2010
I typically have issues with sales people and the "hard close". Although I did feel pressured it was what I needed to make the decision. I remember how it was when I was a salesperson and hitting quotas. I was particularly impressed with Brady who understood that I needed to bring my wife back and did not pressure me.
russellandholli
Oct 29, 2010
Kenny is an awesome associate and although my circumstances were complicated due to distance from the dealership he worked very hard to try to find us something that would work and was willing to do whatever needed done to help us. I would highly recommend Kenny and Phil Meador as a dealership and sales associate.
nursebrittany
Oct 28, 2010
Kenny did an excellent job and was even helpful in following up after the car was sold. I would recommend him to anyone. I love my new car. I will come back to Kenny in the future when I am ready to purchase a new vehicle. His customer service skills are awesome.
errkk1
Oct 28, 2010
I've been looking for something to replace my current car Josh has been very patient and helpful in this process. I believe i'm a hard customer to please, i really want a early model 2000s Toyota tocoma with four doors. although Josh has been extremely helpfull showing many other options he is still very patient knowing exactly what i want.
htbridges
Oct 28, 2010
The most important aspects of buying any car from a dealer are feeling that you've been treated courteously, respectfully, and fairly. In my dealings with Phil Meador Toyota and, more specifically, Kenny Gravis, I give them an 'A' in all aspects. At no time did I feel pushed or pressured. I was given the proper "distance," if you please, to make an important decision. It's because of this kind of treatment that I highly recommend Phil Meador Toyota and Kenny. T. Bridges
jerworth123
Oct 28, 2010
it was friendly i didn't like waiting forevere to sign paper work. at one time i was trying to get a hold of kenny, [never did return my call] after i have had bought my truck i felt like i didn't matter to him any more. i do feel like i got a good deal on my truck. if i would buy a another truck i might give kenny a another changes to prove himself.
dennis ziemann
Oct 28, 2010
The experience I had was pretty good but i felt a little rushed to get a deal done. So I have a little apprhension about buying another car in the future and just hope my little corrolla holds up. Ive already had a blown transmission. So Ill keep hope.
npfreeman100
Oct 28, 2010
We were exceptionally pleased with the salesman who sold us our new Hybrid Camry. He was up-front with us regarding the sale and we felt we were treated fairly and honestly. The other employees we worked with (financial, service, etc.) were also friendly and knowledgeable. This car is the second we've purchased from Phil Meador Toyota and the past 18 years. WE LOVE OUR TOYOTA!
dieselgeek07
Oct 28, 2010
The salesman went to great length to answer all of my questions regarding the vehicle, options, and warranty. He also did a lot of homework for me regarding optional equipment, a TRD supercharger, and the warranty on the optional equipment. And because of his help we are still working on putting together a purchase.
ekstbran
Oct 28, 2010
I was looking for a car that would still fit my family but more important my budget. I went and spoke with Kenny at the Toyota store. I told him about my situation and needs of a car. Kenny was able to lower my payment to exactly what I needed. The car that we purchased is a Toyota Rav 4 SUV. We love it! The service that we received from this dealership was great, they really cared about what we needed as a family. I plan to make all future purchases from Kenny at Phil Meador Toyota. Thanks again for all the help.
brian quigley
Oct 28, 2010
I purchased a used vehicle from Phil Meador toyotas in Pocatello, Id. The vehicle was sold to me by Phil Meador representative Kenny Gravis. Kenny made every effort to accomodate my time frame as well as my price range. He accurately answered my entire list of questions concerning my purchase. The car was in excellent condition when I arrived to test drive. It was a pleasure to finally meet Kenny after our multiple phone conversations, he was courteous and professional. After a great experience I ended up purchasing the vehicle at a very fair price. THANKS KENNY!
Claudene Boyer
Oct 28, 2010
Great service! The service employees are helpful. One day I dropped by the service department because I forgot how to operate the levers on the side of the driver's seat. One lever in particular didn't do anything. I was helped by a cheerful person who came immediately to my vehicle and showed me how to use the levers/controls. I thanked the employee and on my way to my scheduled appointments.
vneiwert
Oct 28, 2010
Kenny was very personable. He was very knowledgeable about the car and if he couldn't answer a question he took the time to find out the answer. He was not pushy in any way; however, he did not want us to go to lunch to think about out decision as any good salesman would do. He has continually followed up to see if everything was okay. I would recommend him and the dealership to anyone
adnil7
Oct 27, 2010
Kenny worked FAST for us to get us a new Sequoia. We needed to complete the transaction within a week to get the vehicle so we could pull a boat behind it. Because they did not have any in stock on their lot, he called around until we found exactly what we needed. We needed a particular engine size, which made it hard to find. The vehicle came in right on time, but had been scratched during delivery. He made sure we had the paint fixed to my picky specifications and also worked with us to set up an after factory delivery install of a DVD system for a great price. We received an excellent trade for our honda van.Since purchasing our Sequoia in July of 2009, we have gone back to lease a Tundra for my husband. We requested Kenny. He not only got my husband in the truck that very day, but he also worked out a trade for our boat (yep, the same one from the Sequoia purchase). We have never more happy than we have been since our purchase of the Sequoia and working with Kenny. He is a very down to earth, real kind of guy. He goes out of his way to make you happy and I feel like he put our best interests first!!
franknuding
Oct 26, 2010
The minute I walked in the door I was greeted immediately by Kenny and he was very helpful in pointing me in the right direction for my needs, I would recommend Phil Meador & Kenny for my friends and family for all their new and used automoblile or truck needs!!!Frank Nuding
rdlind
Oct 26, 2010
Our experience at Phil Meador Toyota was great. At no time did I find our salesman pushy or demanding. It was a very relaxed buying experience. Our salesman, Brady, went above and beyond what I expected of a salesman in completing some of the additional items we had tacked on to our purchase. When our salesman wasn't available everyone else was extremely helpful and friendly. I highly recommend this dealership.
ammon33
Oct 25, 2010
I walked in looking for a vehicle. I was on my bicycle. 2 Salesmen just looked at me, Kenny was the one that approached me and we later made the deal. Furthermore, since the deal, Kenny has kept in contact with me and my wife. Great customer service and I'm glad to have met Kenny.
jwbunker
Oct 25, 2010
I was looking for a new Prius and started dealing with Kenny Gravis. He and I went back and forth on the price for a while and finally reached a happy medium. He wanted more and I wanted less but reached the middle ground. I took delivery of the Prius and Kenny bent over backwards to make sure it was in tip top shape for my use. Kenny went over all the details of how to run the vehicle and made sure I knew everything needed to get me safely on my way. Kenny has kept in contact with me after the sale and has helped me whenever I have had a reason to come into Phil Meador. This is the third Toyota I have purchased from Phil Meador and with treatment like this from Kenny I will likely be back for my next purchase as well.
jmorin
Oct 25, 2010
Kenny made me feel very comfortable, he was not pushy, but at the same time I could feel that my business was appreciated! I always feel uncomfortable looking for a vehicle mainly because I do not like to feel pressured when buying something. Kenny did not make me feel this way at all, he explained everything and did not let me leave feeling lost or without all my questions answered! Thanks Kenny for the great job you do everyday!
joe swenson
Oct 25, 2010
why i rated the dealership so high is the services you will recive from them like one of the best service department around to the ales people that work there they go out of ther way to get you the car or truck that you want kenny gravis is one of the best sales people that i have ever met in all my years buying cars and trucks my self i have purchest two cars from kenny and my brother has purchest two cars to and my dad has even got a new dodge that they had and we are all saticfied in all of the cares we got at phil meator and plan on buying any future cars or trucks it will be at phil meator and kenny will be the salesman i hope.
kelliwhiteus
Oct 25, 2010
My entire family have purchased their vehicles from Kenny Gravis and/or from Phil Meador. The service was and is always friendly, cooperative and helpful. The finance team worked very hard to get my payments where I could afford them and did not pressure me at all to make a purchase I didn't feel comfortable with. I also get my car serviced at Phil Meador and it's always quick and affordable. I will continue to purchase my vehicles from Phil Meador and would prefer Kenny Gravis be my salesman.
hhaws
Oct 25, 2010
We were pleased with our experience at Phil Meador Toyota. This is our second vehicle we have purchased from them. Kenny was very good at negotiating a price that was within our budget, and that was great. We appreciated that very much. When we bought our Camry in 2007 there was a saleswoman named Heather that worked with us as well. While Kenny was great to work with, he seemed to be quite rushed. This may have left us a little uneasy. Heather, on the other hand, really took the time to explain all of the features, warranty information, etc. quite thoroughly before negotiating a deal. We appreciated this. Overall, we are happy with our Sienna, but we have had a few small issues. A few days after we bought the van, we took it on a short trip and noticed that it pulls to the right very strongly at highway speeds. My wife and I both noticed this. We brought it back to Phil Meador and they checked the alignment. It still pulls to the right slightly, but not as severe. We currently have an appointment this coming Tuesday to have it rechecked. Also, on Tuesday they are fixing a paint problem that we have been having. The paint is starting to flake and peel off the front end. We noticed this only after 3 1/2 weeks of having the vehicle in our possession, before we even made our first payment. We thought it quite odd that a car only one year old and only approximately 36,000 miles would have paint peeling issues. Although we have had these prolems with our vehicle, we appreciate Kenny and the service department at Phil Meador attending to us in a timely manner and without difficulty. We hope to continue to have a good experience working with them.
rockdog1
Oct 25, 2010
As a first time buyer I went in with a lot of hesitation and anxiety. Kenny Gravis was the first person I talked to and right away made me feel more comfortable. I had a specific vehicle that I was looking for and he made sure that I got exactly what I wanted. Overall my experience with Kenny and Phil Meador Toyota was excellent. I would recommend them to anyone who is looking to purchase a vehicle, and will most definitely be doing business with them again in the future.
gamarquez
Oct 23, 2010
My father has known Phil Meador for a long time and has purchased several autos from him. I usually buy Honda's but because I know Kenny and dad has been a client - I decided to buy a car from Kenny. He is a excellent salesman and very personable. I will refer anyone to this young man.
josephlew
Oct 23, 2010
I have been in the Phil Meador Toyota dealership on many occasions for service questions, to asking for a vehicle to use for a local parade, and many other reasons. Kenny Gravis has always been their to answer my questions and always very friendly. When I am in the market for my next vehicle Kenny will be whom I will buy from. Kenny is the main reason I would buy from Phil Meador Toyota.
kdamon
Oct 23, 2010
I have purchased two new vehicles from this dealership in the past 10 years. I find no joy in purchasing new or used vehicles. However, this dealership was helpful, courteous, and fair in both of my business transactions with them. Mr. Gravis is a pleasure to work with. Also of note and important with me, Phil Meador Toyota is very active and supportive in their local community in terms of charitable contributions and events. I will buy from them again.
coridixon
Oct 20, 2010
I have always been happy with the service I get from Kenny and Phil Meador Toyota/Subaru. Kenny is very helpful and honest in his dealings. I refer friends/family/associates to him because I know he will take very good care of his people! I am very impressed with his knowledge of the business, and he has always shown great professionalism. The dealership offers a great price, and wonderful service.
spencemtn
Oct 20, 2010
I hate buying cars from car dealers - but - if the dealer has the car I want then I have no choice. If there is one dealer that has made the car buying experience fairly painless it is Phil Meador Toyota in Pocatello and salesman Ed Samora. I have purchased two cars in the last 60 days from Ed. In both cases Ed worked hard to put the deal together to my satisfaction. Ed is not the pushy salesman type. Ed actually listens to what the customer is saying, addresses concerns and goes the extra mile to deliver a fair deal. Ed is knowledgable about the cars he sells and makes every effort to be professional and courteous to his customers. Thanks Ed!
sarah.mcnabb
Oct 19, 2010
I had a very interesting experience with Phil Meador Toyota. The salesman that I dealt with was Dustin Roberts. Dustin was great! He was down to earth, knowledgeable about the vehicles, and got the job done without being pushy or making me feel uncomfortable. Looking for and purchasing a car can be somewhat of a stressful situation and it is his type of honesty and attitude that really makes me feel confident in my purchase. I know that Dustin is newer to his position with Phil Meador and during our negotiation a more senior salesman, Brandon, stepped in to "help" with the sale. Brandon possesses the exact qualities that make buying a car so stressful. He was rude, argumentative, and very aggressive. During the time he sat down with us I felt that I was being scolded or reprimanded as if in a principal's office. During our discussion he brought up that by asking for more on our trade in we were "stealing food off his families table". As a Mom, I found this comment offensive and over the line. These types of combative tactics do not work and did nothing but upset our family and as repeat customers we expected to be treated better. However, Dustin and service manager Jack did a great job of contacting us to apologize and work out a fair deal. I really appreciate Dustin and think he is a great person and salesman! I will definitely work with him again and recommend my friends and family to him. I think that people like Dustin need to be rewarded for being professional and not pushy.
crystalbrooke23
Oct 18, 2010
I went in to this dealership to look at what used cars they had because I am planning on buying one soon. I thought the sales person was very helpful and knowledgable. Also very friendly and willing to try to find something else if they didn't have exactly what i was looking for.
rodgers3
Oct 18, 2010
I am writing on behalf of Kenny Gravis. I want to compliment Kenny on being a very personable, and knowledgeable salesperson. I am a very "picky" customer that is specific of what I want. As of now, I've yet to find it or have changed my mind so many times that we are still waiting for the right time to buy. I have my choice narrowed down and while I am still waiting to give Kenny the "go" on it, he is been very supportive of my choices and has been more than happy to help me with the process. The process has included everything from price comparisons (which I have done through western Idaho and Northern Utah) to finding exactly what I want in a vehicle. He comes highly recommended from me (I have recommended him a number of times).
benmarconi
Oct 18, 2010
I am very particular when researching a new vehicle purchase. I had been looking for a new Toyota Tundra for nearly a year and finally with the help of Joe and Brandon I was able to make the purchase. I had done price comparisons with dealers as far as 300 miles and Phil Meador was actually the last and best to deal with. Its easy and they offer as good if not better prices than any dealer in Idaho, Montana or Utah. The hassle is removed, even during the signing process as there is no pressure sell for warranties, add-ons etc.
TBurkey
Oct 17, 2010
I had never used Phil Meador before. I was pleased with the selection of cars available. The first car I purchased was a present for my daughter. I felt I got a great deal on the car. She loves it. It has everything on it she wanted and it was affordable. The second car I was unsure what I wanted. I needed a car for my other daughter to drive to school. She is very particular about what she wants. Dustin was very patient as she wanted to try many different cars. We were unable to find a car she wanted on the first visit, but Dustin kept looking for us and on the second try we found a car she loves. I was given a great trade in deal and the financing was easy and very affordable. I would definately go to Phil Meador in the future when I need to purchase another vehicle. Dustin was great to work with and I would recommend him to anyone.
Leggs
Oct 16, 2010
Honestly if it wasn't for Josh Knowlton at Phil Meador Toyota my husband would have bought me a Chevy and I am not a chevy lover TOYOTA all the way for me.. Josh was great to work with he answered all of our questions and was great with my 9 year old daughter (she loves him like a brother) Hes more of a part of the family now if we could get him to come mow the lawn life would be complete. Thank you Josh I love my new ride.......I will recommend you.....
Trevor Bybee
Oct 16, 2010
Josh was very helpful, and he did everything he could do to help me find a car. He is willing to put in the extra work, and makes it a priority to find exactly what you want. I would recommend doing business with Josh, and i will do business with him again.
katcoll
Oct 16, 2010
I have been casually looking for a new truck the last six months. I encountered Joe Leedgaard after giving my contact information while researching vehicles on the internet. My experience with Joe Leedgaard and shopping for a truck was exactly what I would have hoped for but didn't know existed!? I could take my time and research my questions. He was very knowledgeable and amazingly patient and never made me feel pressured or rushed nor did he give-up on me. But also made sure I knew he was willing to find WHATEVER I WANTED when I was ready. I only communicated through e-mail but he was so fast to respond, it made me feel like I was his only customer. I didn't get that kind of attention when I went to dealership lots! Joe even had my truck delivered to me 150 miles away!! It couldn't have been a more smooth and convenient experience. Thank you Joe, I would definitely buy another car from Joe through internet-sales! Oh yeah, and I LOVE my truck!
difelici
Sep 26, 2010
I had previously delt with Joe. Bought a new 2008 Prius from him. He was very friendly and got me a great deal. Had problems with Teton Toyota so started checking into other dealers. Since the Prius I just purchased a certified 2009 RAV4 from Joe. He was very friendly again and told me exactly what the price was and a good deal also. When and if I purchase another Toyota I will definitly get in contact with Joe. On the Prius Joe even delivered it to me in Idaho Falls. Really appreciate him.Ronald DiFelici Idaho Falls
hlamont
Sep 3, 2010
Great service, straighforward no surprises or hidden fees. We would definately go back. Joe was great to work with. He was quick at responding and had everything ready when we arrived at the dealership. We would recommend the dealership and Joe to all our friends and family.
Rick&Nancy
Aug 30, 2010
Joe Leegaard was extremely responsive to our request in finding a new Rav4 with all the options and the price we needed. He exceeded our expectations on all levels! We are very satisfied customers and will eagerly recommend Joe and the Phil Meador dealership to our friends and family.
bmartin21
Aug 5, 2010
I've purchased two vehicles from Phil Meador Toyota. The first time I was looking for a new Tundra and I got Joe's name from an aquaintance in Pinedale, WY. The second time, I sought Joe out specifically for assistance in buying a new Hybrid Highlander. Joe is the best auto sales person I've ever worked with!
mickelson49
Jul 11, 2010
I leased a tundra in 2007, and they were great that time, so we went again in 2008 for my wife's car, and had another awesome experience. My lease was coming due, so I started looking around for my new tundra, it really was the only kind of truck I wanted, I have driven all of the full size trucks on the market and this is the only choice. I live in Idaho falls and so we have two toyota dealers closer than Phil Meador, selection and pricing not as good, long story short, the guys at Phil Meador will take care of you.
wenewcomb
Jul 1, 2010
Joe Leedgaard, the Internet sales person that handled my inquiry from first contact to delivery, was exceptional because:1. He was completely responsive to my interests and questions.2. He knew the products in detail.3. He communicated product characteristics and their quality clearly, simply, and objectively.4. He was a pleasant person to deal with.It was clear from Day 1 that Joe wanted to sell me the car I wanted to buy at a price that was fair for all parties. He responded within hours to any contact, via e-mail of phone, that made and answered my questions directly. He is a credit to Phil Meador and a refreshing contrast to other Idaho dealers I contacted in the same way. The other dealerships apparently weren't interested in whether I bought from them or not. Joe was interested, and in a thoroughly professional way. Kudos!
What’s more, Phil Meador Toyota of Pocatello has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Phil Meador Toyota. Check out the listings today to find the right car for yourself. Phil Meador Toyota is definitely the best place to buy used cars online.