Used Cars for Sale at Pacific Honda in San Diego, CA

Diplomat

May 20, 2016

I was looking for an uncommon vehicle, a manual transmission 2011 Kia Sportage or Hyundai Tucson that I could tow behind my motor home. A friend found a 2011 Kia Sportage at Pacific Honda with a manual transmission. It had been on their website for about two months, not a popular car with a manual transmission. They then advertised it as "reduced in price". I wasn't in hurry to buy, since I lived about four hours away. Eventually, I helped a neighbor make a delivery near the dealership and they still had the Sportage, now almost three months on their lot.I checked out the car and it was in very nice shape. Since I was only going to use it for towing behind my motor home, I didn't want to overpay, especially since the dealership hadn't been able to sell it. I didn't want to get stuck with something I couldn't later sell. They initially priced it out the door at almost $16000.00 when they had it on special at $11900.00. They had added an extended warranty, GAP insurance and who knows what else. I told them previously that I was paying cash, so why would I want GAP insurance. Apparently, they were swing for the fences with their price. I told them I was willing to pay $12000.00 OTD. They immediately sent the sales manager in who gave me the story about how they just got the car in.....I told him that I knew they had it for at least two months. He told me there best price was $12750.00. They didn't seem interested in negotiating after that so I left.I thought about it and decided the car was clean and would make one more offer at $12350.00, about two weeks later, I checked to see if they still had the car and they did. We were going out of town for a week and decided to call when we got back. I checked when we returned home and they no longer showed the car for sale. Another two to three weeks passed and I bought a Honda CRV which is towable. A few days after I bought the Honda, my friend who had originally found the Sportage at Pacifc Honda, called and said they were now advertisng it again as a "new arrival". This may be a typical dealer practice, but I found it sleezy.

Lane63

May 20, 2016

Bought a 2006 Mazda Miata and it did not last a year, the engine is blown and the replacement cost could reach $6000.00. This is more than half the cost of the car. They assured me when I bought it they had inspected every component, the reason it blew was a bad radiator. I will never buy another car from them.

Ninarast

May 17, 2016

timely, helpful, customer oriented, excellent salesman. Really enjoyed working with Scott. samantha was also helpful. They were both very curtious... They answered al our questions and concerns . They were very honest as well . No pressure sales.

MattH

May 13, 2016

Just completed my first Honda purchase ever yesterday. Was happy I went with Pacific Honda.Pricing was quite competitive, even on a very popular model in a cool color. Appreciated the large inventory of cars. Hassle free too and was in and out very quickly (I am person that values my time, which seemed to fit with how they all sell cars here.)Thanks to Lawrence E on the sales experience along with Jojie Delfin for helping me with my car delivery needs.

Oceanview

May 1, 2016

It was the best experience ever. Agreed with price over the phone and came in to see Scott at 4:30PM and got out at 7PM driving home a new car. Scott made everything easy and smooth transaction. I normally got stuck at other dealer for the whole day. Once again Thanks to Scott and Pacific Honda for the great deal on financing also at .9% and nobody can beat that.

Christian Xiong

Apr 26, 2016

First and foremost I already know what I had in mind when I came down to Pacific Honda. While I was originally to meet with a different individual I was referred to Scott. Now I'll be honest, I've had my run in with different sales men before but Scott was very approachable and easy to talk with. He didn't run figures until the end which was very nice as I was able to focus more on what model I had wanted. Even though I may have been a bit of a pain as we talked numbers he was patient and tried his best to work out a plan that best suited me. That to me shows how someone can go above and beyond. Certainly I will be taking my business to this location from now on as long as I live in San Diego. I was never a Honda fan till I dropped in and I can certainly say Scott is someone you can trust to help you get into the car you want. If anything they need to give this man a raise!

Kasey Gauger

Apr 24, 2016

The dealership was awesome I was helped right away and walked threw the entire process step by step and Richard was friendly and personable. I will be back when it is time to get another car

Kristina

Apr 20, 2016

Bought my 2013 Honda Accord here in mid June 2015. The clutch and transmission completely went out one month later. My vehicle was still under warranty and I had purchase an additional Honda care and still nobody would cover it because it looks like it was damaged from someone misusing it. My husband and I are very careful with our vehicles and make sure to drive them properly. We've been driving manuals our whole lives and are very familiar how to drive them properly. I am now responsible for replacing my whole transmission and clutch and I only drove it for four weeks. It was obviously damaged before I purchased it but now I am responsible for the $9,000 it will cost to replace it. I called Pacific Honda to see if they would help me out with the repairs since they sold it to me in that condition but they refuse to take any responsibility at all. They got their money so they don't care what condition the vehicle is in as long as it's fixed enough for you to drive it off the lot. I'm in the military and they knew I was scheduled for PCS orders. I was supposed to be driving across country in less than a month and my vehicle sat three while I was waiting for an answer from Pacific Honda. They ended offering to fix my vehicle at a discounted rate of 6,000 and they needed the payment up front before they would even order the parts. They already had my vehicle torn apart in their garage so they would have made me pay a huge fee before they would let me pick it up anyway. I decided to take out a loan and take them the money so I would be able to take the car across country when I moved. With all the money I spent on towing fees, rental cars, and all the repairs, I may as well bought a new car. To this day I'm still having issues pop up that should have been taken care of before I bought it. This company covers up problems like a band-aid and never actually fix the problems. Take your money and go somewhere else that's trustworthy. These people scam military and take advantage.

PlumCrazy

Apr 11, 2016

Bought a Civic in 1996, it lasted 16 years....came back to get a car for my mom, Scott was VERY pleasant, knowledgable and VERY patient with her! HAPPY Honda owner #2, I can see it in her eyes!!

HappyCarBuyers!

Mar 25, 2016

I rarely go online to do a review but the service that my daughter and I got from Richard Inzunza was AWESOME! We were shopping for her first car and Richard really took the time to explain the features and benefits of each car to my daughter (17 yrs old) so we could make a fully informed decision. He went above and beyond with his kind, personal approach, he was very patient, he answered all her questions in a thoughtful, understandable manner and above all, he exceeded our expectations with his AMAZING customer service. We walked out of Pacific Honda with our brand new car and a WONDERFUL experience. We would recommend Richard Inzunza to all Bella's friends who are in the market for a new or used car.Keep up the GREAT work Richard...you make car buying easy, pleasant and all within our budget.GIVE THIS GUY A BIG RAISE!!!!With much gratitude,Bella and Donna : )

Johnny9!

Jan 21, 2016

I had a fantastic experience at Pacific Honda, all of their employees were kind and helpful. I dealt with Scott who got the perfect car for me, he was easy to talk to about my needs and professional ! Couldn't have asked for better service, I'd recommend to anyone in need of a new car! Thank you!

Honda Lover

Jan 4, 2016

Scott was great from beginning to end. I never felt any pressure and I got a great deal on my new CR-V EX-L. Everyone I had contact with was great.

Isabella1

Dec 7, 2015

I am 20 I've currently had a lose senior 2 years, driving a Honda Accord model 1999 and it broke down. I was able to visit pacific Honda and be guided through the process of buying a car easily. Jojie and Robby helped us, both had great personalities and excellent with explaining every detail in buying the car what it came with as well as how to use features on it. Really great experience and I will recommend friends & family. Thank you all who helped at pacific Honda

TimingIsEverything

Nov 9, 2015

I leased a car from here and had an incredible experience and I decided to post about it. Normally people like to write about their bad experiences and honestly I am here to do the exact opposite. My experience was just amazing and never thought that the buying process could be so easy and smooth. Sunroad Automotive has great values and I can tell you that Erik Nelson who is the General Manager made sure that my buying experience went smoothly and without a hitch. It's not just the price I was after when I went in, it was to see if I could get the experience that only a few token dealerships can offer and that is friendliness, accuracy, caring about my wants and need and allowing me to pick out a vehicle that suited my taste and my budget. Happy to say that my needs were not just met but exceeded which to me was a surprise due to past experiences at other dealerships, I thought this was just going to be a bit of a hassle and slow process but indeed it was just the opposite. Leasing and or buying a new car is not what many people look forward to and I know I sure did not first going in, but after my time spent and experience I had with Pacific Honda I am going to tell my friends and family that when they are ready to purchase a new or used vehicle that they should only go to one place to get their vehicle. Pacific Honda has been around for many years in Kearny Mesa and I am so glad that I decided to make the stop to look at cars and this visit has left an a good impression that will last a life time. Yes, I sound pretty excited about my buying experience at a dealership but that's because I am!! Thank you Pacific Honda for the making my experience a great one. Just wanted to add that you guys exemplify professionalism in every sense of the word. ~ DC

Kane

Nov 4, 2015

Vehicles under warranty are not money spinners for them. I have been to them twice for a transmission and brake problem and their mechanic cannot seem to reproduce the problem. It is so easy to reproduce - I can even show it to the mechanic but they dont make that happen. I bet they are waiting for the warranty to end so that they can charge for it as now if they fix - they dont make money of me.Avoid this fraud place. Contacting the manufacturer directly!

roberson587

Oct 15, 2015

"SAM" is a violent individual that will threaten, harass you until he gets what he wants. Agrees and has you sign papers for what you tell him you can do and lets you drive the car around for a few weeks and drops the ball on you and needs more money down or is going to have the car repo'd. He says he tries to help people, well guess what your job is??? You sell cars and if you don't like it find another occupation. When Sam told me that he wished I had bought a car from another dealership because I was a problem TRUST ME I WISH I DID!!!!Service dept. allowed "Sam" to sell a car that had none of the recalls taken care of and after owning the car for 38 days the recalled part (altinator) failed and now at 2100 miles of owning the car is requiring an oil change (Oil Change Due Message is on) DOES THE SERVICE DEPARTMENT DO ANYTHING??? WOW!All the General Manager wants to do is "handle things internally"Thank goodness for Poway Jeep, they handled my recalls within 24 hours and I was back in my car. Honda offered help, but seriously do they really think I want them taking my car, the one Sam threatened to repo multiple times, even after getting funded from the bank! I wish I could give this place -1 star!

WWilson

Jul 9, 2015

I appreciate the thoroughness and thoughtfulness Ted brought to helping me buy my new car. His instruction regarding the 2015's new features was so helpful, his humor was welcome and appropriate, and his kindness and understanding of my needs made the entire experience a pleasant one.

Smitty1977

Jun 28, 2015

Thank you to Ted Cosby, Mark Salzman, and Steve Geradi, and Dottie Dahlin (Finance). The Pacific Honda Team suprised me with their customer service, above and beyond attitude and the perspective of their customers as human beings and not simply pocket books. After several days of haggling with a few other dealerships I was not sure if I was going to give my business to Pacific Honda. Honestly, I walked in for the third time thinking that I was wasting my time and they were trying to swindle me into a payment amount I was not comfortable with. Well, instead I pleasantly experienced the opposite. Ted passed our info to Mark who began work with Steve. I was very impressed with Mark. I'm not sure exactly what happened, but I did recognize and felt that Mark was my advocate. I felt he was working to make me feel comfortable. I appreciate this non-pressure and non- insulting form of service. The approach led me to relax and feel confident in the prices and process. Mark Salzman is the man you want for a no pressure, high effort deal! I will continue to work with him in the future when we are ready to purchase my daughters first car. Simply put, integrity and character are of upmost importance to me. Mark has these qualities and more. My first impression of Pacific Honda was medicore. It was the same typical car salesman the vibe. However, by the time I walked out of the building tonight and stepped into , not only the vehicle I wanted, but that same car with more accessories, I was in shock! Ted didn't lie! Steve really did go and work a miracle! Mark really is the negotiator you want on your team, and Dotti wraps up your deal in a smooth package that left me feeling confident in my purchase. Truly a memorable car buying experience I will do again and easily recommend to friends and family. Thank you again Ted/Mark/Steve and Dotti.

destef

Jun 16, 2015

I made an appointment to have the 2nd key & valet key made (for some reason they were not available upon purchase). My appointment was at 7 AM. I was in line waiting until seen at 7:28 AM. I was told someone would call me on my cell phone in 60-90 minutes. Finally, after waiting in the lounge, at 10 AM I asked why it was taking so long and was told the keys are done, but no one had called me for pickup. If this is an indication of what to expect of the service department, I'm not inclined to continue to service me new vehicle at Pacific Honda.

Rm702

Mar 31, 2015

Got a great deal on my brand new fit and was in and out the way was quicker than ever anticipated! I even turned in my lease and didn't feel like I was being strung along to buy something I couldn't afford. Wonderful accommodations and customer service.

gmanimtim

Mar 24, 2015

My wife and I went to Pacific Honda for the purpose of looking around to see if we would be interested in a Civic. We ended up purchasing a 2015 Civic that we love and a buying experience that we were completely satisfied with. Our salesman, Jimmy Gardemann, was very knowledgable about the product and very helpful without being pushy. The financial representative, Robby MacIntyre, was also very helpful in explaining each service we were purchasing with absolutely no pressure sales. We even got the trade in we were hoping for on our 2011 Mini Cooper. Would definitely recommend Pacific Honda to anyone looking to purchase a vehicle.

Ktmg

Feb 25, 2015

Pacific Honda is great! This was my second Honda purchase at this location, so happy with my new car and I would highly recommend the team here!

Swapnil

Jan 25, 2015

I bought Honda Civic from Pacific handa. Jojie helped me a choosing correct car in my range. He helped me after words with my Car battery problem. I would recommend "Pacific Honda" to my friends. They gave me good APR. They were very helpful, they listened to my problem and did best to help me. Jojie's suggestions were wonderful.

Nate

Jan 6, 2015

Richard Inzunza made buying the car easy from the start. He was very up front with any deals he could get us, didn't hassle me into trying to get something I didn't want beyond simply offering it, and made sure our car was detailed nicely. If I was ready to buy another car anytime soon, I'd see him again!Mark Morrow also helped a ton. He answered any question I had for him instantly and even told me more info on the car I hadn't even though of.

Esteban Gomez

Dec 30, 2014

We did purchase a CRV a few days ago. Scott was very kind & helpful and Dottie in Finance too. All the process was very smooth and quick. I highly recommend this dealership.

Drew

Dec 21, 2014

I was looking for Honda Accord EX-L and came across Pacific Honda. Normally stay away from used car dealerships due to the hard sell and amount of time to work out a fair deal. I was pleasantly surprised that I did not receive that treatment from Richard Inzunza at Pacific Honda. He was very informative of all the features of the car and discussed all thouroughly. The negotiation on price was handled efficiently and loan rate offered was very competitive. Richard and the group made the experience easy by never giving the hard sell as I had grown to expect with other dealerships. Very happy and content with my decision to purchase from Pacific instead of other places I recently visited.

Jessica Xie

Nov 20, 2014

My friend had a good experience with purchasing a car from Jimmy. Jimmy is very professional and friendly. Just last week I bought a new Odyssey from him too. When l told him my oversized sunglasses got stuck in a drawer, he helped it out right away. Thumbs up!

jgordon111

Sep 22, 2014

Jeff Vidaurri did a stellar job of helping my wife buy her Accord Hybrid. They worked with us on our trade-in and gave us a great price on her new car. There was never any pressure , just good customer service throughout the dealership.

McClaryt

Sep 20, 2014

walked on to the lot, not even 5 mins, I was test driving the car I wanted, I went with no intentions of buying a car that day, but Pete and his team did everything to make sure I left happy, and I am Definitely satisfied with my Purchase, Thanks Pacific Honda and Staff!

bull1904

Sep 18, 2014

I had a great experience at Pacific Honda. DJ helped me with my certified pre-owned 2012 Honda coupe. I am so happy with my new car, 5 stars doesn't do it justice. As soon as i got there i was greeted by the gal at the front desk. I was immediately greeted by DJ ( my contact at Pacific Honda) and we began the process. Before i knew it, it was signing documents and driving off in my new car. I will be recommending Pacific Honda to as many people i know as possible. I want to thank Pacific Honda for making the process so quick and easy. Thank you David.

awagh1

Sep 18, 2014

Had great experience buying the certified Honda Civic 2012. Especially prices were well below average. You put your expectations and they will come up with best of what they have. Also it was easy to get loan approval from Honda Financials.

eljacka1

Sep 13, 2014

Richard took good care of me while I was looking for a new car. He got to know about me and my family as we were test driving the car. He did his best to bargain the best price for me as well. I will recommend him to my family and friends and next time I need a car will go back to him first. furthermore my experience with Mark Morrow was pleasant and he also treated me like a team player.

ronfeare

Sep 6, 2014

From initial contact over the phone to follow-up by email, working with the guys and gals at Pacific Honda was a real pleasure. Lenny the manager was upfront about pricing and accommodating about extras, and Richard the salesperson was so nice to work with in all respects. Veronica the newcomer handled the paperwork iike a real pro.Everything met my expectations and more. Great job, everyone!

A. Thomas

Sep 4, 2014

Made an appointment online to have car A/C serviced & when I got there EARLY, I was told that there was "No way" they could get to my car that day. Huh?! I made an "appointment"...The guy told me "Yeah...it really shouldn't have allowed you to do that b/c we are swamped"!! He told me to call back on Tuesday morning "at8", but they open at7a to schedule an appointment b/c Monday was a holiday. Ummm no thanx!!

Sonya Martin

Aug 10, 2014

I bought a Honda Accord in 1998 from Pacific Honda and overall had a great experience with the dealership and car that I did not hesitate to walk in there today for my next vehicle. I highly recommend my Service Representative, Anthony Tains. He definitely gave me the 5-Star Experience. He is very knowledgeable, professional and provided exceptional customer service. He listened to my needs and was able to answer all of my questions. Anthony and the Service Manager, John, were able to deliver on providing a great price in order to meet my budget. Thank you! I am a very Happy Honda owner again!!!

jderrico1

Aug 2, 2014

After reading other reviews, we took my 2012 Pilot for its 30k mile service to Pacific Honda. We were price gouged on the labor and the vehicle was returned to us with greasy handprints on the dash and steering wheel. The work they did was good but not sure I would recommend them if you have other options. They offer a 5% military discount (which is nice) but other places offer 10%.

jan.stockdale.3

Jul 31, 2014

I spoke with Ricky several times before purchasing my car. He was always courteous and willing to answer questions. When I went into the dealership to test drive a few cars, he was helpful and spent quite a bit of time with me. He is very professional and knows his product well. He understands the importance of good customer service and that is not always easy to find these days. I would certainly recommend dealing with Ricky and Pacific Honda.

TBHAMPLETON

May 29, 2014

THIS PAST MEMORIAL DAY, MY HUSBAND AND I WENT TO PACIFIC HONDA. A FRIEND OF MINE STRONGLY RECOMMENDED TONY MOMON.WE WERE VERY HAPPY WITH HIS HELP WITH BUYING OUR CAR. NOT ONLY WAS THE PRICE GREAT, BUT HIS WHOLE PARTICIPATION IN OUR BUY WAS WONDERFUL!!! WE WILL ALWAYS REMEMBER HOW PACIFIC HONDA AS A WHOLE TREATED US....AND THANK YOU TONY, YOU ARE AWESOME:)

L.G.

May 23, 2014

I was hoping to buy my daughter a nice used Honda she did online research and I obtained a check from my credit union, hoping the process would be quick and painless. NOT! Jeremy held my drivers license hostage! He asked for in while at the table took it away and when I asked where it was he told me he left it in the other room. This is my personal information I do not want just laying around! When I asked for it again he actually had it in his pocket. needless to say we walked out. funny thing is while he left us alone in the room while he "tried to get us a better price" my daughter was calling other dealers and we ended up buying a Honda at another dealer that treated us with respect.

nestoro2

May 16, 2014

In fact, I was looking forward for a Highlander and after visiting you, I was fascinated with Acura MDX SUV.Unfortunately, we will wait at least 6 months to buy a car for personal reasons, but we can keep in touch, I hope find a better deal once I come back

gardeanbry

Mar 26, 2014

Ricky sold me a car 4 years ago and the experience was truly refreshing and I must say unique. He is a professional in all aspects of his assignment. He is a great listener and because he listens he can then cater to what you want and need; not what he wants to sell you. He is and has been a very compassionate individual as long as I have known him. He cares about customer service and his profession; this you can tell by the way he comes across to his customers. He realizes that a customer who is satisfied is a customer for life and realizes that word of mouth referrals, are the lifeblood of success especially in the retail sales market. He still follows up with me and lets me know he is still right there doing his job the "right way" even after all these years. Pacific Honda needs more Ricky Lechugas working for them. This WHY I gave him the best rating because he is the best.

melanie349

Mar 11, 2014

Last weekend, I went shopping for a used Honda CRV with a friend of mine.The first dealer we went to shifted us three times and each person told us something different. Then, on an impulse, we went to Pacific Honda and met Ricky. He was the most helpful and pleasant car sales person I have ever encountered in my many years of driving and purchasing cars. He was open to my thoughts and concerns about the cars and answered my questions in a very straightforward way. We also met the manager who could not have been more helpful. I was prepared for a struggle over price of the CRV and the price of my trade in and was very pleasantly surprised that we came to an agreement in a very short time. Even after the deal was completed, everyone we dealt with was easy to talk to and pleasantly helpful.Pacific Honda has my vote every time!

emmapmb2

Feb 20, 2014

I went to Pacific Honda about a month ago very stressed out about the prospect of spending days worth of time and energy in trading in my decade old car for a newer used car. Thanks to Ricky and the team at Pacific Honda, I traded in my old car and drove home in a new one that very day, after just a couple hours of test drives and paper work. They even let me take the car before I had paid, since it was a weekend and I couldn't get the check that same day! Ricky was fantastic the entire time I worked with him--he was very easy to connect with, had a great sense of humor, and was truly someone I felt that I could trust to work fairly with me during my entire experience. He even let me use his personal computer to update my insurance policy! The take home message is: Pacific Honda, particularly Ricky, made the entire process as enjoyable, easy, and pain-free as possible, and it truly is refreshing to find a company that still cares about the customer as much as I felt they did with me. Thanks Ricky!

fourpells

Jan 28, 2014

We were purchasing for our 16 year old son. We started and finished with Ricky, but most of the dealing was with Jojie. He was incredible at understanding what we were looking for and understood the need to stay within our budget. Our son had saved some money and we had matched it so there was not an option to go much higher. He was very personable and took care of details that may not sound like a lot, but made an impression to us! Little things like making sure we left with a full tank of gas and making an extra key/fob so we had enough. You might take this for granted, but when we bought our other sons car from a different dealer we had to take care of these items on our own and they made it clear we had to! I had bought a Honda new in 2005 from Pacific Honda, loved them then and I was not let down with a return visit. I WILL be back. And that folks is how you build repeat business!

danni2021

Dec 24, 2013

Ricky Lechuga did an outstanding job on selling me my dream car a Shelby gt500. His customer service is superb by far. I highly recommend Ricky for any future car purchase and I will definitely be recommending Pacific Honda to my family and friends. Ricky Thanks a million for treating me as if I were family. God Bless.Very Respectfully,Danny GonzalezUS Navy

joanna1234

Dec 20, 2013

The experience I had at Pacific Honda purchasing a new car was a very enjoyable experience. Ricky was friendly, respectful without being pushy. Ricky was knowledgeable on any questions I had. He listen to what I was looking for in a vehicle and he help me find the perfect car for me.

salemu

Oct 1, 2013

Ervin Jaimes: We purchased 2014 Honda Accord Sedan a week ago. Ervin Jaimes helped us close the deal. We found Ervin very knowledgeable of the car features. He took the time to explain the details of the options we had. I am previous Honda Accord owner and I found Ervins comments trustworthy because it matched my experience. He was professional and fair dealing with us. I end up visiting the dealer four times. Each time he was patient and answered my questions well. In fact I test drove the Accord twice. Each time he was accommodative. I also spoke to him on the phone few times. His manners are very pleasant. I never felt pressured to make a deal. He simply facilitated my decision making process asking questions. My car feels great on the road. I think he got us good deal. I am glad I stayed with Accord. It was a good car buying experience.

AmitN

Sep 23, 2013

We bought our 2012 Honda Civic Hybrid from Pacific Honda. Richard Inzunza & Lenny helped us with purchasing our Car. They both were really great and went above & beyond to help us with everything. We found about the car through Internet, and when called them to inquire about the car, they were very professional, fair & patient and answered each and every question we asked to the best of the detail they could. I had talked to Richard on phone at least 10-12 times in a span of 3-4 days and never ever felt pressured or ever got neglected. Even though few times we missed him on phone call, as he was with other customers on the lot, but he promptly did give us back a call and made sure all our questions/concerns were addressed. We got a fairly good price deal on our Car from Pacific Honda. And Lenny also shipped the Car to our place so we didnt have to drive all the way to San Diego. Richard, Lenny thanks for all the help. You guys do have an excellent Sales Team.

cassi2or

Aug 28, 2013

This was my first NEW car purchase but I have bought used cars from dealers before. I have even walked out of dealerships because the sales staff was so annoying. Jimmy was GREAT. There was never any pressure and he helped me find what I wanted. I very much recommend Jimmy Gardemann as the person to help you purchase your next car!Catherine K

MO Dost

Aug 20, 2013

This is the car dealership you were always warned about to avoid! Unethical sales practices and dishonesty when confronted about it. I always used to have my car serviced at Honda dealerships and mistakenly believed they were more ethical than independent facilities. When I moved to San Diego,

dsorrell64

Aug 20, 2013

My initial expectations were extremely low. I had been to CarMax and saw them undercut on my trade and offered a ridiculous APR of 24% from the only so-called bank they could find. Now my credit was atrocious and my bankruptcy was discharged in February but I had just re-financed a vehicle that I needed to change because of the practicality. My salesman who was recommended highly by a friend was Jojie Delfin. We spoke over the phone at length about the chances of a trade-in (2010 Nissan Titan) for a 2012 Mini Cooper. After taking all my information he stated firmly that with Pacific Honda there is always a chance. I was skeptical, I had heard it all before. However, I really wanted that vehicle. The following day Jojie Delfin and his colleagues had poured over the copious amounts of lenders in the area trying to secure not just "a loan," but one that would fit my financial situation. Not only did Jojie Delfin find a bank to finance the Mini Cooper but he was able to keep my APR at the Nissan Titan's current refinanced rate and with very little down on the Mini Cooper. I became a believer that Pacific Honda can beat anyone in town. Jojie Delfin is the consummate professional; down to earth, personable, and works hard to get the job done! Thank you very much Pacific Honda and especially Jojie Delfin -- I love my new Mini Cooper!

heathergrayjacobi

Aug 18, 2013

I called this certified used dealership after finding a Chevy Malibu through Kelly Blue Book. They agreed to a 2 hour window for me to get to the dealership. They were not pushy at all, they worked with me to find the best interest rate available even though I came with loan ready to buy. I also brought the print out of the add with the internet pricing of the car with me. The price was lower than what was on the physical car at the dealership. The manager, Lenny, checked the VIN # on the ad and the car and when they matched he honored the lower price. Richard went above and beyond to get me what I wanted. The car ended up having more on it then I expected. I had to bring the car back a couple days later to have the alarm synced up and tire pressure monitor installed in the tires and Richard made sure I was able to get a loaner car for the day so I didn't have to miss work. I will definitely recommend this dealership to any of my friends and family looking for a newer vehicle.

soonernation619

Aug 1, 2013

This was the best car buying experience ever. You guys do wonderful work. I wasn't in the dealearship all day, in fact i was there for 2 1/2 hours. Job well done. Im for sure going to buy my next vehicle from you guys.

anthonynava

Jul 26, 2013

Pacific Honda service is bad. The service advisor, service manager and service foreman is terrible. Do not take your car to Pacific Honda Service. If you want a good customer services BMW and BENZ.

wyliu

Jul 22, 2013

I bought a brand new CRV from pacific honda yesterday. I highly recommend Scott Steven to everyone if anyone wants to buy a Honda. He is not only a professional, nice but also an honest person. I was very comfortable to work with him. My friend and I walked into pacific honda,Scott came up to me when we looked at a CRV, he asked if we need any help. He didn't ask any question and not push me to look at any car. We said we wanted to look around and he showed us two cars. Then we left. Another friend of mine told me she had a dealer in Poway Honda whom asked if she wants to buy a new CRV. My friend told her I wanted to buy a car , if she could give me a quote.It was almost 10:30pm when I got home. I sent a message to Scott asked what the best offer he could give me and Scott replied quickly. I told him wanted to wait if the poway dealer would response. Scott told me he will handle it if she can't quote.... I felt he is very honest ,nice person after had a few messages with him. The dealer my fried told me seemed like she was not very interested to her customer, and i felt not good. I made a decision to buy with Scott. He really take care of you ,not just sell a car to you and push you to decide. Scott filled the car and explained to me all the details about the interior of the car and showed me how to set up the electronic system after gave me the keys. He was very patient. He answers all my questions whatever I have, no matter when. Scott is the best person in Pacific Honda, my friend also agreed with that, she got her the same model car with the dealer in Poway Honda two years ago, she said that dealer didn't explain anything to her when sold to her 2years ago,she was told that everything was in menu. She said she should have buy with Scott 2 years ago.Scott gave me a good deal and l like my CRV. Thanks very much to Scott !Will definitely recommend Scott to my friends who want to buy a car, and everyone wants to buy Honda.We give Scott 100% satisfaction and 5 stars!Min

Coupelover806

Jul 14, 2013

This review is for a sales person, Zaid Darzi, who took care of me when I walked in this dealership. Though I ended up not buying my car from him (only because I decided to purchase a brand-new car this time), His exceptional, professional and very friendly service has left me feel that it is my duty to do a little extra work and post a positive review for him. He was not very pushy, was knowledgeable and ACTUALLY LISTENS TO HIS CUSTOMER and pay attention to what the customer really needs, instead of how much they can pull out from their banks (you know that it is rare to find this quality in the used car industries nowadays, right?). He did go off of his way and put extra effort to try to find the car that is really suit my need, and after all he treated me as a real friend of his thought out while I was dealing with him. I highly recommend this sales person to anyone who is in the market for a used car. Thank you again Zaid!

chelle69

May 22, 2013

I have been looking to get a New car for while . I did my research and decided I wanted a Honda Civic. I had heard that Pacific Honda was a great place to start ... Well from the moment we got onto the lot we were greeted by Eugene Mendoza, He was very friendly but not pushy at all. We told him what car we wanted and that i wanted Black on black leather seats a 2013. Eugene was amazing, very professional and knowledgeable. He found my dream car on the lot. He explained everything we need to know . I will recommend Eugene to everyone I know.....we were also helped by Fadie.... He was also great!!!! We came to an agreement on the price and i walked out a very happy customer. Eugene is awesome

MichaelOGorman

May 7, 2013

Ricky and Jaime really took care of me. I had an awful experience with a different dealership and they went above and beyond to help.

locNguyen123

Apr 26, 2013

We had a little problem at first, but it quickly get resolved. Pacific Honda did care about their customers and take feedback very seriously. I got a new car with a good price. The warranty package are also reasonable. Very happy with the service.

beve03

Apr 24, 2013

Kevin was very professional and attentative thru the car buying process. I felt comfortable and was not pressured to purchase the car. Good job Kevin.

Carlos M.

Apr 22, 2013

Lost my business after talking to Steve (Sales Manager) who rudely walked away from the negotiating table. That was enough for us to walk out and our day wasted. The following day we got a great deal (new car) at another Honda dealership with sales staff that treated us with professionalism and respect. In today's economy business is earned. I will not recommend Pacific Honda to any of my business colleagues, family & friends.

kinghaider1

Apr 19, 2013

Hi i bought the new CR-v Honda today from pacific Honda, and the sales woman Angelina was so professional and nice , she got me the best deal ever, and even without delay, I really appreciated her efforts, and thank you,

lgd301

Apr 7, 2013

My husband and I are very fortunate that Pete Landsheft was the Sales Consultant who assisted us in picking out our new car. He's VERY KNOWLEDGEABLE, very informative and very willing to work with you. He assisted us through the whole process and even called a week after we got the car to check how it was running. If you plan to get a new car, go to Pacific Honda and look for Pete Landsheft, he's awesome!

creyes1

Mar 28, 2013

To start I was extremely stressed due to the fact that my 2001 Honda Accord was basically falling apart on me. I looked into trading in my car by looking on Pacific Honda's website and as soon as I punched in my information, I was able to get a quote and a very friendly associate contacted me. I made an appointment and came into to check out the inventory and due to my bad credit I was so lucky that Mark went over and out to get me the financing I needed w/ a low monthly payment and APR. I am so happy to have made the choice I did, especially because Mark really cared to make sure I got what I wanted. I drove off in my new for me, used for them, 2010 Honda Civic and it drives like a dream! It was the best decision I have made thusfar. I am originally from Los Angeles and am new to San Diego. I have only owned Honda's and am adamant about sticking to Honda's being that they are the best cars ever! Pacific Honda's reps made me feel at home and made sure my needs and expectations were met. Great job guys and thank you so much for making this a pleasant experience with your excellent customer service!! You ROCK!!! :0)

HSRV2013

Mar 27, 2013

James Morrison was great. He helped us get a brand new Civic. He was professional from the beginning until the end. Have you ever had someone help you and then as soon as they got your business, they would treat you like dirt or even forget about your face? Well, not James Morrison. He is friendly and kind. He is not the pushy salesperson type either. He alleviates the stress that comes with buying a car and would strive to get you the best deal. We really liked the way you conducted business: stress-free, smooth and fun. Thank you! If you going there to buy a car, I recommend that you talk to James Morrison, he will definitely work with you and make sure you are 100% SATISFIED with your purchase.

minniemouse0306

Mar 22, 2013

I've never dealt with people that were so nice and worked so hard to help me purchase a car and considering my circumstance i didn't make it easy for them!! they definitely pulled some strings for us to make it happen, and every time we had a bump in the road they assured us we weren't leaving with out a car.. it's actually funny because we were shopping around at different dealership but not once did we apply to pacific honda, they had called me telling me i had approved for a car (which i felt like i wasn't gonna hear that in a long time) 2005 honda accord fully loaded, I THOUGHT IT WAS FRAUD! so i googled the pacific honda number and inquired about the person that called me AND SURE ENOUGH it was the sales person who helped me purchase the car! not only at the moment i thought i was too good to be true so i took a chance to go down there thinking they were gonna tell me it was a mistake, and the first thing Larry said to me was CONGRATULATIONS YOU APPROVED do you want to see your car, we put together the paper work and all i needed was my $2,000 down payment. Well the next day Reza calls me in and tells me, Larry really worked hard on your case! he worked his magic and was able to get $1,000 off your down payment, and all you need is $500 now and the other $500 later (NOW THAT DEFINITELY SOUND TOO GOOD TO BE TRUE! right? WRONG!) we did a run through with the car make sure everything was in good and working condition, get insurance, cross all our T's and dot all our I's by the end of the day we were on our way home with our NEW but used 2005 honda accord. We went back to the dealership today to give our down payment and Reza and Larry hooked us up with a full tank of gas! TALK ABOUT AMAZING CUSTOMER SERVICE!!!! And i will recommend Larry "MAGIC" Pinnick and Reza Ghasemi to ANYONE without any reservation.Thanks again for all the help with getting me a car! I LOVE IT!

lnnguyen10

Mar 21, 2013

We would recommend Eugene to all of our friends. He is really friendly and we love this dealership. We love our new 2013 Honda Civic HF.

margonzales

Mar 19, 2013

To Whom It May Concern:If someone like the GM (Eric Nelson)can be notified, that once i layed a footstep on the Pacific honda in kearny mesa, I had the pleasure to meet Johnny Farmand which was our salesperson. I was so fustrated with the prices, and could not go over my budget due to financial hardship. However, Johnny was able to make it all happen. I wanted to inform you guys of how satisfied he has made his customer, very genuwine, sincere, and understanding at the same time was patient cause i was all over the lot having him run around. But he definitely made me one happy New honda owner THANK YOU -YOU DESERVE AN AWARD

martamsw

Mar 14, 2013

I was disappointed at first with my experience and I rated Pacific Honda high because of the way they went out of their to make sure I was happy. It's easy to give a high rate when everything is fine but I to me when the customer is percieved as important enough to listen to when they are not feeling good and then is made to feel happy, is what customer service is all about.

psgilday

Mar 3, 2013

My name is Patrick and I bought a new 2013 White Accord V-6 EX-L w/NAV on 2 Mar 2013. I just want to say that for once this was an actual pleasureable experience contrary to what I normally have experienced in the past with other dealerships and sales reps. When I walked thru the car lot and before I entered the showroom/office nobody asked me if I needed help, it seemed like most of them were more consumed with personal conversations with each other then trying to make a sale. As I entered the building Angelina focused on me and greeted me and asked me if I needed help, which was obvious that she is extremely friendly, professional and meant business, to my delight. To be truthful when she asked me what car I desired I did not think I would drive out with the one I wanted due to credit issues, etc..., but contrary to my negative attitude she was very positive and made me feel that way also. To make a long story short, I think Angelina is a top-notch professional, has a wonderful and sincere personality and a valuable asset to your business. I know I will continue doing business with your dealership in the future and will recommend it as well to friends, relatives and co-workers as long as you have Angelina or people of her caliber there. Finally I just want to say thanks Angelina from myself and my happy family!

joanshort

Feb 21, 2013

Tony Momon was exceptionally knowledgeable on the vehicles he showed us. Answered all questions. Besides knowing his vehicles he was very pleasant and put us at ease. He even offered to come in on his day off to get more information for us. The Finance gentleman was, again, very informative. He took his time explaining everything I was signing.Then there was Paul and Steve who were very helpful. These guys are "tops" in my opinion.I will certainly recommend Pacific Honda to anyone in the market for a vehicle.My only hope is that the service department is as good as the sales department. My past experience with other dealerships didn't prove that. As a matter of fact, I refused to go to a certain dealership because of their service department.Hope our experience helps with your survey.

esejondog

Feb 20, 2013

I have never bought a new car of a lot before and i was in the neighbor browsing for an affordable 2012 or 2013...i just happened to walk onto the honda dealership by chance, meaning i didnt really expect a honda to be in my price range, when i was approached by a sales professional by the name of Daniel Nichols...I explained to him my business and my doubts about being able to afford a honda...he steered me toward a 2012 civic si that was initially priced out of my price range. Mr. Nichols turned out to be a wealth of information about the car and was very well informed about the competing models from other manufacturers that reflected my shopping experience...Before long i knew a honda was a car for me...and i must say Mr. Nichols went out of his way to secure me my civic at a great price! I am a very happy new car owner now and will definitly recommend Pacific Honda to anyone looking to buy a new quality car..

carlosfoster

Feb 19, 2013

"My husband and I bought our first car together at Pacific Honda a year ago. We were so thrilled with the experience provided by the staff that we came back for our second vehicle! We asked for Tony and Paul by name and, once again, they made us feel like the most important customers in the room. We weren't prepared to buy right away and so the team helped us come up with a payment plan that fit our budget. A couple months later we were ready to buy and the team served us with their usual high standards and outstanding customer service. Buying a car can be an intimidating experience, but the people at Pacific Honda make you feel at ease and are eager to help. We can't recommend them enough!"- Kathryn Silva-Foster

peterphillips

Feb 18, 2013

Ron was very responsive to my requests and worked with me until he got the job done. Ron made sure that every detail was taken care of and found me the very car I was looking for in no time at all. I'll recommend Ron and Pacific Honda to all my friends looking to buy a car.

hondalove1

Feb 13, 2013

This Autobody Service shop has Horrible customer service. I brought my car in there for a manufacture recall over a leaky hose and when i showed them my car had started smoking the drive up service girl gave me this really sarcastic "you didnt bring it in earlier" comment. As if everyone is supposed to be a mechanic or something, i had an appointment so, I let it slide cuz it was 7 am and i was the first person there. The next girl inside (Jerremie) made me feel like i was walking around with the plague, i asked for a tissue and after locating one treated my like i had the plague when i asked her for another pen to use because the one she gave me did not work. I'm a 4 year veteran of the retail/sales industry, i know customer service. She was nice enough however to show me to the shuttle area. After going home and doing house chores i realize that 4.5 hours have gone by, so i call over there to see the status of my vehicle, and nobody can find its record, so a lady not involved with service marilyn who was very kind helped me figure out what was going on. Turns out my vehicle had finished and Jerremie was nowhere to be found, and had just not called me to let me know that it was done. So thus far in one single morning at Pacific Honda I have been made to: 1 feel like an idiot 2 feel like im some diseased monster interacting with others (introducing...purell)3 feel like ive been forgotten about.This has not been a good trip, its just the kind of place i dread going to again. Now i remember why i haven't been there in four years. Thanks Pacific Honda I WONT be returning voluntarily

graciaamor7

Feb 10, 2013

Angelina was the reason for my successful trade-in for a new Honda Accord Coupe. Since I walk-out, but 2 hours later she called me for a great deal. Although I lost a lot of money. I was very satisfied based on her desire to accomplish the deal, and persuaded the manager to change his mind. Before coming to this Dealer, the other Honda dealers were very negative, and did not take a closer look on my outstanding credit. But based on her instincts the sale was done. basically; because she focus on the person, and not the dollar signs that most salesman do. She should be commended to the higher levels of "salesman." or promotion for that matter. I will definitely recommend her to my family and friends for a future purchase in a new or old vehicle.

ronpurtle

Feb 10, 2013

I recently purchased a Honda Accord from Pacific Honda. Eugene Mendoza was my salesman and one I would highly recommend! He's honest and courteous. Eugene doe's a great job with follow up and is being vey helpful with some additions I want to add to my car. If your looking for a Honda call Eugene Mendoza and Pacific Honda!

johnm46

Feb 5, 2013

From the sales manager to Lawrence, besides their friendliness, they to me appeared to be straight forward with me in coming to a fair conclusion to the purchase of our used Civic. I would work with them again in the future.Regards,John

1sternesto

Feb 5, 2013

I made an online appointment to have an oil change, and to have a technician inspect my breaks for a clicking sound. I also asked the technician to inspect my undercarriage, and my headlight sensors. I scheduled my appointment a day before for 8:00AM the following morning. When I drove my car in on the scheduled date, Brandon my designated Service member began to ask me questions about my visit. I had explained to him that I had an appointment scheduled. He asked me to follow him, to his cubicle to gather more information about my visit. After my consultation with Brandon, he informed me that my car would not be ready until the end of the day. I informed him that this was not acceptable, because I had other commitments. I informed him that the latest that I could leave my car for was until 2:30PM. Brandon told me that he would see what he could do, to service my car by the requested time. At 12:30PM Brandon called me, to inform me that my car was not going to be completed by 2:30 PM. I explained to him that I understood if they couldn't complete all of the inspections. I asked Brandon, what work had been completed up until that time and he informed me that no work had been done. He informed me that I had 2 cars scheduled ahead of mine, and that my car had not even been looked at yet. This is upsetting because of the fact that I scheduled an appointment to have these services done. My time is valuable, and I just completely wasted my time at Pacific Honda even with a scheduled appointment. This was my first visit with Pacific Honda, and my car only has 5,000 miles on it. My car does not require too much maintenance.

ramirez4545

Feb 2, 2013

he is the person who knows about cars and options. I will recommend him and this dealer to my friends and family. He has an answer for all my questions and the way he explained was great.

ewandad

Jan 31, 2013

Mark was very professional, courteous and efficient. He had the car I wanted waiting for the test drive and executed the negotiation and buy phase very smoothly. He was no nonsense and got me out of there with a new CR-V in about 2 hours.

georgeharris54

Jan 28, 2013

Our family purchased a 2003 Honda Odyssey with 83,000 miles for our 20 year old son and the experience could not have been more enjoyable. Ricky came in on his day off (Sunday) to accomodate our schedule and worked with us to reach an affordable price on the car. We give Ricky 5 out of 5 stars. He knowledgeable about his product and gracious with his customers. Although we are a Toyota family, we will be back to Pacific Honda on our next purchase to see what they can do for us. Thanks again,George R. Harris

lray0303

Jan 25, 2013

Mark was very helpful. He has a great personality. He is very easy to talk to and did everything he could to make me happy! Keep up the great work Mark!!!

nilacrv

Jan 23, 2013

Angelina shows that's she is a true person in helping costumers. her quality of work, costumer service and friendliness are important to me in buying my car. i felt at home here. thanks again and keep up the good work.

Kenny S.

Jan 23, 2013

My experience with Pacific Honda and the Certified Pre-Owned Vehicles was fantastic. You know the part of the deal were it seems to good to be true and you're waiting for the other shoe to drop...well it didn't happen. In fact, I found that Ricky Lechuga and his manager (Lenny) were not going to let me and my wife leave until we were completely satisfied with the deal we received on our 2012 Honda Civic for our daughter. Who does that, really? They made it a point repair cosmetic issues on the vehicle and even paid for our rental car and that was after they had already knocked the price down from the original asking price. This car could pass for a new car if not for the manufactured date...most importantly is my daughter loves her new, used car. Yes we are completely satisfied and would recommend Pacific Honda and their Certified Pre-owned Vehicles to anybody.Thanks Guys,Ken S.

jmikhail

Jan 18, 2013

A friend of mine had purchased a vehicle from Angelina months prior and recommended that I see Angelina before buying a new Honda Pilot. I am so happy that I listened to her! Angelina was wonderful to work with. When I met her, I was instantly comfortable with her and felt as if I had known her for many years. This comfort level really helped me make the right decision the buy the Pilot. Angelina was so caring and courteous to me and took the time to show me the vehicles I wanted to see and she answered all of my questions thoroughly. I am so appreciative to Angelina for making this such a pleasant experience. This was, by far, the best car-buying experience I have ever had!Thank you to Angelina James!

biggamejt

Jan 18, 2013

Mark Morrow is a shining example of an employee, husband, father, and friend.I bought a civic three years ago and he was of great help then.I went back in this week to refinance and not only was Mark still there and once again a dream to work with,But he still rememberd me! After three years, that is quite impressiveMark and the rest of the staff at PH go the extra mile to make sure every customer feels valued and is satisfiedThank you mark and PH!

battride

Jan 18, 2013

As a first time car owner, I have to say Mark made the experience so great for me. He was so accommodating, genuine, and he taught me so much about the car. He made the experience exciting and educational for me because he knew it was my first time leasing a car. I felt very comfortable asking questions and asking for demonstrations about the car features and he has a great passion for the company as well as for the people he is accommodating. He was NOT pushy, or overbearing, how I would assume a salesman to be but very open and willing to work with me coming from NY. I want to thank him so much for helping me and giving me such a great appreciation for the company as well.

harvonda

Jan 18, 2013

I just leased a 2013 Honda Accord. Angelina James first met me on the salesroom floor with a friendly smile and then proceeded to explain all the features of the new Accord while I took a test drive. I was very impressed by the value and quality of the car and returned one week later to seriously discuss a lease. The dealer had just obtained an Accord with all the features I wanted, and Angelina took me for another test drive in it. She worked patiently with the Director of Sales and myself to arrive at a deal. After all the paperwork was complete Angelina presented me with the owners manuals and further assisted me by driving my old car home while I drove my new Accord. Buying a new car can be a very stressful experience. However all of the people I dealt with at this dealership have been friendly, straight forward, and very happy to address all of my concerns.

Robert Attride

Jan 16, 2013

While I could probably sell Hondas for you as I have owned 4 and I still own two (a 2004 Pilot and 2008 Accord)the experienc in buying from Pacific Honda would make me a Honda owner even if i wasn't already sold on the brand. My salesperson Mark Morrow was the perfect saleperson for me. He was freindly, polite, listened and was responsive. While looking a the 2013 Civic in New York that we bought from you a New York salesperson had all of the traits that I don't like; he was pushy, he didn't listen well and he tried to close the deal that day even though we told him we were just looking and weren't ready yet. If I had bought from that dealership ( that is where I have purchased my 4 Hondas) it would not have been from him. I enjoyed working with Mark so much that he didn't have to solicit me for this reveiw. I asked him for it so I could pass on my thoughts. If someone asks me where to go for a Honda in San Diego I will send them to Mark.

rajeevsh

Jan 16, 2013

This is my review for PH Certified Cars for Ricky and Lenny.I recently purchased a Certified 2011 Honda Accord and I am really thankful to Ricky and Lenny for making the deal possible. Ricky made sure that I test ride as many cars as I want to decide on which one I really want to go with.He was pretty responsive about each and every detail I sought from him, with a smile and lot of patience.The guys were very helpful in negotiating the price I wanted to pay and explained to me in good details about how different Plans that I purchase with the car work. They even helped me to Finance the car with the APR which seems to be satisfactory, since I had no credit history.They even filled the tank Full for me, I don't know if that is common.It is important to mention that these guys honoured their commitment about the post-sale committment of getting the bumper painted,even when I contacted them after 2 weeks without any unwanted excuses and also offered me a loaner car while my car was in workshop.I hope I will have a good time with PH if required in Future.And in general I would recommend the following to anyone going to buy a used car..1)Please do your homework in negotiating the price. You may compare rates from different vendors and also rated for service plans/security system etc.2)Also work out on the insurance that you will be needing. It is better if you already have some idea about the premium and liability limits from different insurance vendors. Because when you are buying the Car, you may be in a hurry and may land with a bad insurance.

checochec

Jan 15, 2013

Ricky made our car buying experience pleasant. He has great customer service, is very knowledgeable about cars and took care of everything. He was highly recommended to us by a friend and i know now why. I will definitely return to him in the future for my second car.

Varanee

Jan 13, 2013

Good salesman, excellent service! Really nice guy. I'm happy with my new Honda Civic. Thank you so much Ron, you're the best man!

Seddrick

Jan 6, 2013

Ted went out of his way to make sure that my experience was comfortable and that I was completely satisified with my new car and the entire experience. If all of your sales people are as good as he was to me and as genuinely concerned with making my experience excellent, you have a winning combination.I will definitely forward any friends/family members to you dealership and to Ted if and when they are in need of a new or used car.

mdmd621

Jan 6, 2013

My first purchase from Pacific Honda was 8 years ago. I bought a preowned CR-V which I drove for 8 years and it never broke down on me once. Pacific Honda was true to their word and awesome to deal with. As my car reached 200,000 miles and was showing wear and tear I decided to shop around for another CR-V. I really was hoping to make another purchase from Pacific Honda. While shopping around at other places, I felt either I wasn't confident in the customer service or comfortable with the CR-V they were trying to sell me. Finally , I saw some options on Pacific Honda's website and hurried over to their preowned car department . I was greeted by James Morrison who promptly showed me the options I was interested in . When I narrowed it down to the car I wanted, James went out of his way to get me a fair price on my trade-in and on the certified preowned CR-V I ultimately purchased. It had been a while since I had to deal with car buying and James made it so much less stressful than it could have been. In the end, I'm so glad I bought a certified Honda FROM Honda because they really do make sure every part of their preowned cars are absolutely the best and practically make the car seem like its brand new. Also the warranty you get is unlike what you will get from other non-Honda dealerships. To entrust Pacific Honda to uphold these values and facilitate this purchase was icing on the cake.

Jnoriyuki0888

Jan 5, 2013

At the pacific Honda dealer I had the perfect experience as a first time buyer. Mark made me feel welcomed and important. He made the process easy and made it happen for me. I would recommend my family's and all my friends to Mark.

Kheinle

Jan 4, 2013

Mark was incredibly professional, helpful, and informative during this car buying experience. He was patient and willing to work with me as I looked at different options, payment plans, and perks of the vehicles. I very much appreciated his hard work in meeting my requests and ultimately came back to lease from Honda because of the work Mark and his team were able to do.

NewbluCar

Jan 3, 2013

Very easy purchase. Did not expect a great deal buying new model at beginning of the year and wasn't surprised. Drat! Mark was easy to work with, and so was finance guy, though by the time we got there I was done negotiating and did not want to hear about any more service or other options. Made that real clear and we moved on promptly with no more fuss, and I'm fine with that.

islagh

Jan 3, 2013

Everyone was very friendly and helpful. They got back to me right away when I emailed them questions, and the negotiations were very straightforward. Overall, I thought they had excellent customer service.Their prices are reasonable.

SweetLady92

Jan 2, 2013

On Dec 31, 2012, I went to Pacific Honda to purchase a used Honda Accord EX-L, I had been to a number of car lots early in the day so I was not in the mood for games or BS. However, I was greet immediately as I walked on the used car lot by Richard Inzunza, he informed me he was with a customer however, he would get another gentleman to assist me. Fred Beraud assisted me and showed me a number of cars on the used lot, I informed him of what I was looking for and he showed me the exact cars I was interested in. He did not show me cars with a lot of miles or try to persuade me to buy a car I really did not want. He actually listen he was very helpful and friendly. These two gentleman made my car experience a very pleasant one and I would recommend anyone who is looking to purchase a car to check out Pacific Honda and ask for Fred Beraud or Richard Inzunza. Thank you Fred, Richard and Pacific Honda.

agramm

Jan 1, 2013

I have owned a Honda CR-V for 15 years and always received great service from the Pacific Honda service department. When it came time to replace my car, I thought I would give Pacific Honda Sales a chance. I had already done my research and knew I wanted a Pilot 4WD LX model. I also already had a quote in writing from another dealership (albeit a dealership 90 minutes from my house) for a price I was willing to pay. I stopped by Pacific Honda to see if they could match the price. So why did it take 3 hours to purchase a car when I already knew what I wanted?? Why did it take 3 hours to conclude the transaction when a a car with the exact specs I wanted was sitting in the lot? Bottom line: Everything you have ever heard about car salespeople I experienced at Pacific Honda.1.) The Hard Sell - The salesperson was trying way too hard to sell me a car that I had already decided to purchase. She kept telling me that she would get me a "good deal". However, I didn't want a "good deal", I just wanted Pacific Honda to match the price I already had from another dealership. 2.) Let Me Talk to My Manager - The number of times the salesperson went back and forth "to see her manager" to see if he would offer me a "deal" was ridiculous. (Why couldn't the "manager" just come out and tell me what my options were? Why couldn't the sales person just take me to the "manager" so I could talk to him?) I knew what I wanted and I knew what I was willing to pay. Every time she came back with a quote there was always one more thing. They could offer me the car at X price, if I purchased the extended service package. They could offer me the car at Y price, if I purchased the security system. On and on and on went the litany of add-ons and each one affected the "base" price of the vehicle. Perhaps this is standard practice in the industry, but it is downright insulting to the customer. Consumers want to know what the cost of the car is - period. 3.) Don't Let Them Out the Door Without Signing - When I finally agreed to a price, then I had to wait to talk to financing (which was the only bright light in this whole saga. Dottie was fabulous. They should have Dottie on the floor selling the cars.) I had offered to pay cash and walk out the door with the car if it would get me a lower price, again salesperson unclear on what would get a better price. So...I meet with financing, but I have to wait, and wait, and wait. It is raining. It is getting dark. My daughter has been with babysitter for hours now and I am still waiting. Salesperson tries to fill the time by offering drinks, going over the owners manual with me, but she doesn't know very much so it is clear that it is a futile effort. Finally, I talk to financing.4.) Financing - Financing was fabulous. Dottie was so knowlegable and was able to push me through the whole process and get me out the door in 20 minutes. She does the soft sell on products and packages I declined to purchase with the sales person, but Dottie actually sounded like she knew what she was talking about. I'm telling you, Pacific Honda, put Dottie on the sales floor, she knows her stuff.5.) Bait and Switch - I was willing to buy the model on the lot (allegedly the "only" one in the model I wanted), but there were some accessories that came already added to the car -- wheel locks, mud flaps, cargo tray/liner, etc... so I had to buy the "extras" if I wanted that car. It wasn't that big a deal, except once I got it home and looked at it in the daylight I was hard pressed to find the "mud flaps". I looked on the official Honda site to try to see what the "mud flaps" look like except they aren't listed as an option. The cargo tray/liner is non-existent. I'll be going back to the dealership when it re-opens tomorrow to inquire about the "add ons" that don't seem to be there, however, given the track record so far, I don't have a lot of faith that I will be very satisfied with what they tell me.In the end, if you enjoy the haggling and the back-and-forth of negotiating, you might enjoy the car-buying process at Pacific Honda. For me, I am just grateful that I only have to buy a car every 15 years. I couldn't bear to have to go through this process again any time soon.

Seymore92

Dec 28, 2012

I would buy a car from Eugene / Eufemio again. He is low key and a nice guy. He did not overdo it or put on too much pressure.

denisemaile

Dec 24, 2012

I just got a 2013 Honda Odyssey last night. Angelina James greeted me in the parking lot when I arrived and let me test drive a car immediately. I wasn't planning on buying the same day, but after she got me a great deal we decided to drive the minivan home. I even changed my mind before the paperwork was finished, and wanted beige leather instead of the original Truffle that came with the one I test drove. They didnt have one on the lot, but she located one on their nearby lot, had it detailed and delivered before the paperwork was finished. She even stayed after their closing time and helped me link the phone to the car. Excellent service! Angelina was very professional. I am usually stressed when making a large purchase like a new car, but she made it a pleasant experience. If you need to buy a new car, I'd recommend asking for Angelina James

kristlee123

Dec 22, 2012

Kevin was very helpful, made the experience of buying a used car enjoyable. He gave us many options for year and models on the CRV. I would recommend him to others. No pressure sales style.

JoshLynchGordon

Dec 22, 2012

I purchased a new auto from the dealer after the usual back and forth negotiations on price, primarily because the dealer was conveniently located near my home. I decided to purchase a car after a test drive and asked the dealer to work up a price and details for me, but I had to leave for work. I had to contact them the next day because I don't think they thought I was serious when I said "OK, work up the details and send me an offer". " I am giving you another chance to earn my business." After agreeing on a color and price, the sales rep later responded, it would take many days and cost extra for the color he had agreed to sell me. In addition, the car on the lot had "special tires" that needed to be removed if I was going to get the car at the agreed upon price. After working out the details and settling upon a price for the special tires, the dealer happily took my money. AFTER TAKING MY 30 THOUSAND AND HANDING ME MY KEYS, the sales rep and manager met me at the car and said "the car has a head light problem and we have ordered the part...we will give you a loner when you bring it back in for repair. They showed me the receipt for the ordered part, so they knew about the defective headlight prior to taking my money and did not tell me...then they wanted me to take time off to have it repaired. I was clearly angry in the parking lot so they agreed to pick my auto up from my office. It is a secured lot so I made them pick up and return the auto to my home, but I had to arrange for my spouse to be home to meet the sales rep who picked up the car a few days later. The car was returned to my house at 10 pm (after the dealer closed) and the sales rep had his son in my auto....he said he had to pick his son up from somewhere on the way home from work. While I appreciate him trying to be a good father, this further increased my liability. Now I have a dealer sales rep and son, driving in my auto. Suffice it to say, the experience was just ridiculous and unprofessional. This is my 5th honda, third from this dealership. Worst experience by far. One final note, after we agreed upon a price (by email) the dealer wanted me to sign some paperwork that night. I had to work the night shift and asked that the paperwork be done and ready to sign on my way to work. He assured me the paper work was done so I left to go to work early and stopped by the dealership. The paperwork was not done. I didn't have time to listen to the sales pitch on all the service plans they sell, even after I stated I was not interested in extended warranties, etc. So, I had to return to the dealership the next day to finalize the deal. This required more time on my part, and was really unprofessional.

gna781

Dec 21, 2012

This was my first new car buying experience and Chris was awesome to work with. He was understanding of my needs and not pushy as far as anything I explained I didn't need. Very friendly staff and the process with him was very smooth. Overall my experience with him was awesome!

bmr84

Dec 20, 2012

Mark is the man. Got us a great deal--working with him was a pleasure. Would recommend him to anyone looking for a new car.

Marksfisher

Dec 19, 2012

What a gentleman. Such a pleasure working with a easygoing sales-rep. Nothing was too difficult for him....we changed from a lease to a sale and from no trade-in to a trade-in...a really nice guy. Ask for Mark to get a great no-pressure deal and leave happy.

opriphasouk

Dec 12, 2012

Awesome experience here at pacific honda, he was not only fast, but very courtesy and friendly, spoke with honesty and well mannered appearance, my family and I are very pleased to know he was there when we arrived.; thank you Jason ...... YOur GReat.

supermario

Dec 10, 2012

I found a low mile Subaru Legacy that Pacific Honda was advertising on Autotrader; description was as I was looking for, contacted Ricky who assured me the car was as described. I made a deal over the phone, had not seen the car due to distance, 100 miles away. Car was delivered to me, without a guarantee that I would buy it. Much to my satisfaction, car just as described. Needless to say they were very trustworthy and I would very likely buy again, now with added trust. Thank you

camptyler

Dec 7, 2012

Ricky was great! Easy to work with, I will buy from Ricky again!Ricky does a great job of following up and making sure everything is perfect.

theodysseymama

Dec 5, 2012

My husband and I bought 2012 Odyssey EXL at a price close to the lowest quote received on email. Our buying experience was pretty pleasant with the Honda dealer on Convoy St in San Diego (with a different salesperson). But the true colors came out when I referred my friend's family to this dealer. If you want to be treated like a s***, please go ahead and experience it yourself. This dealear does not know what a customer service is. Especially the so called "manager" named Paul and Salesperson Robby. After buying the Odyssey at this dealer, I referred my friend's family who was also looking into buying the same vehicle. When they went and told Robby that their friend(me) bought the vehicle at $30,450 which included the destination charge and some accessories the week before, the Salesperson did not believe them and accused them of lying. My friends felt very disrespected and mistreated by this salesperson and the manager. So I went with my friends to the dealer the next day to prove that I was the friend who bought the vehicle there the week before. My friend's couple and me and husband were not even welcomed. Paul the manager came out at the door said he was not willing to make any offer. He lied by saying that his salesperson spent the whole day with my friends trying to negotiate the price when it was only for an hour. The manager was NOT willing to hear any of my friends had to say and only believed what his salesperson told him. Paul did make a ridiculous offer saying that my friends would have to pay $400 more if they wanted to buy the vehicle. When I complained that this was not what I had expected for my friends to be treated, the manager didn't care. He said there were eight other Honda dealers in San Diego that my friends could go to. This so called manager didn't even seem to care whether I go on all the car sites and yelp leaving negative comments. He said I could go and complain all I wanted. This dealer is full of crap and disrespect for customers!!! And you know this dealer had the guts to call my friends that evening saying that they were willing to make the offer. Who in the world want to go back to the same dealer that treated like you a piece of s*** and not welcomed into the dealer would go back and buy the car. That was even more humiliating and disgusting getting a call back from the dealer. I still get very upset and infurious when I think about the treatment that my friends and I received at this dealer. My message to the Pacific Honda General Manager, hire a private consultant and reexamine how your managers and salespersons are treating customers. If you want to continue to have customers being disrespected, mistreated, humiliated and disgusted by your staff, please don't do anything. Customers are not STUPID and they will do their homework and go to EIGHT OTHER HONDA DEALERS just like your manager Paul said. If you are in San Diego and looking to buy a Honda, The BOTTOM LINE, DON't go to Pacific Honda.

Linda & Walter

Dec 2, 2012

We would like to thank Zaid Darzi for his over and above patience and top notch professionalism that made our purchasing a 2013 Honda Odyssey a pleasant experience. He worked very hard to help us achieve a price we were willing to pay for our new car and we truly appreciate his efforts. We would DEFINITELY recommend Zaid to anyone purchasing a car from Pacific Honda - he's a real asset for Pacific Honda!

Nadiya

Nov 30, 2012

Our overall experience was great. Kevin was very friendly, helpful and professional. The car loan process was pretty easy. I would definitely come back here to buy a car again.

Ccrader

Nov 29, 2012

Thank you Ron and Mark for making my experience with buying my first NEW car amazing! I really appreciate your patience, kindness and willingness to make sure I got what I wanted. Pacific Honda has great employees! Super thanks to Ron, for making the transition smooth and problem free :)

cdloeffler

Nov 28, 2012

We bought our first Honda from Ricky and we like him so much we went back and bought a second one the next year. He's a great guy with a good attitude and is easy to work with. Thanks Ricky for getting the pink slip thing worked out. You rock, and tell Lenny thanks too.

KimCentera

Nov 28, 2012

Jason was very patient with me and helped me select the best used vehicle to suit my needs. He also went out of his way to help me with financing which was greatly appreciated since I am recently re-establishing my credit. Jason was very fair and professional to work with. I would highly recommend him.

luanluc

Nov 25, 2012

If you want to buy a car with no pressure and willing to with work you, I will recommend Mark Morrow. Great Experience and customer service.

rogergalac

Nov 25, 2012

My overall experienced with this dealership was great! The sales associate works hard to win you and satisfy our needs. Customer service is pretty impressive because I had minor problem about the alarm they called contract service personnel and insist to deliver services and everything got fixed for about 30 minutes.

shannon9281

Nov 25, 2012

Mark and Jose were a pleasure to do business with. I had a great experience and looking forward to doing business with Honda in the future.

onegaucho

Nov 20, 2012

Very impressed with how simple the process was. Sales reps are very personable.

Mace9

Nov 20, 2012

If you are looking for wonderful customer service please see Ricky L. at Pacific Honda. He really helped us out when we where in need of a car.

57bulldog

Nov 19, 2012

Jason was very helpful in arranging 2 'road test' drives so my wife could try out the car. Overall very co-operative, courteous and helpful. He arranged to have two add-on accessory items installed prior to final delivery. I recommend Pacific Honda and Jason in particular.

jybaik

Nov 19, 2012

I am very satisfied with purchased used car along with good support by Jason.He is wonderful man and reliable. I am planning to purchase future car from him as well.

GReiser

Nov 17, 2012

First time that I ever shopped online for a vehicle. Found the used vehicle I was looking for at a price below blue book at Pacific Honda. Kevin was the salesman that responded to my inquiry. He was an absolute friendly professional that was a pleasure to work with. He sent numerous cell phone picture and answered all of my many questions.I actually bought my vehicle without ever seeing it in person and Kevin arranged the delivery to my little town which is over 5 hours from San Diego. I was very nervous about this transaction, but Kevin lived up to his word in every way.I couldn't be happier with how I was treated by Kevin and the dealership team.

carolinal.padilla

Nov 16, 2012

Thank you for all of your help on the purchase of the Honda Odyssey. And I will recommend this dealership and dealer to all of my friends and family. We have been looking for a car for a while, and Ricky helped us find the right car, and he was very friendly and professional. Thank you, and we will enjoy our van.

The1stQueen

Nov 15, 2012

The reason I would recommenend Pacific Honda is because of Kevin Robinson. He helped me choose my 2008 Honda Accord EX. He was very informative and very helpful. He was not pushy and listened and answered all of my questions. He went out of his way to help me decide on this car. Kevin was awesome!

Christy Ellig

Nov 12, 2012

Mark was extremely professional and friendly. He addressed any and all of my questions and concerns. He went above and beyond to make sure this was the best car buying experience possible!! I have and will continue referring him to all my friends and family!!! Thank you!!

NANNICA

Nov 12, 2012

My experience was very enjoyable and informative. Mr Mark Morrow was very effecient and got back to me at a timely manner. I really do appreciate all your help and getting me approved! Pacific Honda is awesome and I will definitely be recommending ALL my friends to you guys! THANK YOU!!! :)

jc2013

Nov 12, 2012

Ron was very helpful and informative. He helped narrow down my options when looking for an Accord. His friendliness helped ensure that I did not feel pressured at any point. I will definitely recommend him to anyone else that is looking for a new vehicle.

Jordan M

Nov 11, 2012

Scott Steven was very informative and a pleasure to work with. Scott was so friendly ,not at all pushy, infact very patient and helpful in getting me into the best car, with a deal i couldnt refuse.It was a very quick and easy process. I had looked at Hyundai, Nissan and VW in the previous weeks and my experience with Scott at pacific honda was the best. I am very satisfied with my new car and my experience with Scott and would HIGHLY recommend both.

phenderson858

Nov 11, 2012

Mark was so friendly and easy to deal with. Even though my sister was negotiating the price of her new car, we shared a few laughs and so forth. I would highly recommend Mark to my friends looking to buy a Honda!Thank you so much!Paula Henderson

ShyamChand

Nov 10, 2012

We were greeted by Ron, he had been with us when we left with the Accord we left. He had been friendly and patient through out, taking us through the inventory to completing the sales process.Definitely a great place to buy cars from and great to work with Ron.Thank You so much for the nice car and affordable rate offeredregardsShyam Kalakat

cayenne619

Nov 9, 2012

Kristina Garcia and rest of the staff at Pacific Honda in San Diego know their job well. If you are looking for a new vehicle come check them out.

Bob Hearn

Nov 9, 2012

I was extremely happy with Pacific Honda. The two people that I dealt with Ricky and Lenny were truly professionals. I have been looking 4 a Honda for about 1yr and those two guys found the perfect car 4 me! My next car I will buy from Pacific Honda without out a doubt! Thanks Bob Hearn

shane.m.higgins

Nov 7, 2012

I am not one to spend time on review websites to submit a review but I was really happy with how the whole transaction process went. Originally I leased a 2011 accord from Honda in Mission Valley. The process was good, I requested to get everything handled by email and phone before I came down to the dealership because I just do not like to play the game that some sales people like to play. They accommodated me (I forgot the internet managers name at that time) and I was happy with the process. Everything was approved by phone/email and all I had to do was come on down to sign the papers and drive without any haggle. This is what I wanted to do again. I was returning my 2011 Accord for the new 2013. I called Mission Valley and the cheesiest sales person said he did not want to accommodate working with me by phone/email even though I contacted them originally through the internet...This is 2012 my man, and 20 months ago your dealership did accommodate me but obviously the internet manager at that time is no longer there so now we have some control freak running the internet sales department. He told me flat out "Thats not how this business works, you need to come in before we talk numbers". BYE BYE I told him.OK, now for my review for Pacific Honda. I contacted Pacific Honda through the internet and told them how I wanted to make the deal happen. I wanted them to run my credit, talk numbers over the phone and all I have to do is come on down to pick the car and drive off. Mark Marrow is who I dealt with and he accommodated me and we made the deal happen. Mark responded to my emails and calls in a timely manner and professionally. He made my experience top notch and I would definitely recommend Pacific Honda to all my friends and family. The 2013 Accord is pretty tight too. Thanks Pacific Honda and thank you Mark Marrow for putting your customer at the top. I really appreciate you.

jandersen1

Nov 5, 2012

I had a wonderful experience with my recent 2013 CR-V purchase. Special Thanks go out to Ron Tretiak and Banu Grewal! They worked hard to ensure my experience was a positive one, and provided Excellent Customer Service! All my questions were answered and they were a pleasure to work with! I will certainly recommend Pacific Honda (and especially Ron and Banu) to my friends!

ntkelleher

Nov 5, 2012

Our experience with Pacific Honda was positive because our sales representative, Ted Cosby, was knowledgable, friendly, and straight forward. Our negotiations with him on price of the car were not the usual "lots of back and forth", but simple, easy and like I mentioned, straightforward. I would recommend this dealership and Ted Cosby to any friends in the market for a new car.

JeannetteR

Nov 3, 2012

Definetely Great Experience at Pacific Honda..We came in because we were referred to Ricky Lechuga & wanted to buy an used car..I have to say we are very pleased with our 1st Purchase at Pacific Honda..Ricky is very helpful,friendly,knowledgable,a very professional Salesperson with great Customer Service..He helped us in any way possible to be able to purchase our 2002 Nissan Pathfinder,our kids are very happy too :)In the future i will definetely come back & refer Ricky Lechuga to friends & family..I highly recommend Ricky!! Thank You Ricky for all the help,to make this possible! God Bless!!

yesenia8561

Nov 2, 2012

Mark was attentive to my questions, and very professional. Made my experience a hassle free one. I would recommend your dealership to all my friends!

nn619

Nov 1, 2012

Chris was very polite, professional and knowlegeable. He answered all my questions and provided excellent customer service. I will definitely recommend him to all my friends, family and co-workers.

Jones2013

Oct 31, 2012

We had a wonderful experience at Pacific Honda. Throughout the entire sales process from start to finish, we were greeted with exceptional customer service and they went above and beyond to make us customers for life. Thank you Angelina C. James, Steve Gerardi and Dottie Dahlin. We sincerely appreciate everything.

eustaquioerik

Oct 30, 2012

I came in without really having the intention to make a purchase but Angelina was very helpful and was able to work out an excellent deal. This is the first car [2012 Civic] that I am actually paying for on my own and I couldn't be happier with the pay arrangements that were made.

Salomon

Oct 30, 2012

It was a pleasure working with Mark Morrow. He is very professional and friendly.He helped us to work out a Deal that fit all our needs.

Palawan

Oct 30, 2012

Ron was very helpful and answered all my questions. He explained the difference in every model of 2013 Honda Accord. I'll definitely get another Accord.

MariselaFuturo

Oct 29, 2012

Thanks for all your help Ricky, it will be a pleasure for me to recommend Pacific Honda to all my friends and family. Muchas gracias!

urthelyn

Oct 29, 2012

Kevin's customer service and dedication to helping me get what I wanted was EXCELLENT!! He was laid back but did everything he could to be sure I was happy with my purchase. He went the extra mile and came in on his day off. For personal reasons, it took me about 3 weeks to close my deal; but he was not pushy, was very patient, and worked with me until everything was done. Everyone I worked with was very nice, pleasant, and helpful. I was able to get a GREAT deal on my car. I would recommend Pacific Honda and Kevin Robinson to anyone looking for a used or new car. I had a GREAT experience.

schfanela

Oct 28, 2012

Ricky Lechuga made my experience of buying a car very satisfying. I appreciated his customer service and professionalism. I recommend Ricky Lechuga at Pacific Honda to anyone looking to purchase a vehicle.

mt129

Oct 28, 2012

Mark was very friendly, professional & knowledgeable & a pleasure to work with. I would highly recommend him to anyone looking for a new vehicle for a pleasant, hassle- free experience!

wilcoxmk

Oct 27, 2012

Chris was very helpful is resolving an issue I had with the color of the vehicle I wanted to purchase. He kept in touch with me even after his scheduled time to make sure every thing was taken care of. I was very friendly and personable.

Brandydenny

Oct 27, 2012

Pacific Honda has been SO amazing!! I just got my second car from them and would recommend EVERYONE! They are wonderful and are very dedicated to their customers! I will definitely continue to show them my loyalty! I especially recommend asking for Mark Morrow. He has helped me both times!

MissRomero

Oct 21, 2012

I'm very happy with my new civic coupe 2012 !Mr. Zaid Darzi provided great customer service. I would recommend him to all my friends & family.

godzilla03458

Oct 20, 2012

Our visit was just by chance, but I'm glad that we did stop in because you guys saved me from a huge headache on a damaged/salvaged vehicle I was planning on getting at a different dealer. Ricki's customer service was excellent and I will definitely refer him to my friends and family. Thanks again for helping us find a great car.

crshale

Oct 19, 2012

I bought a car from Pacific Honda in 2008 and was pleased with my purchase. However, that purchase took me about half a day. This time, I started out on the internet, finding what I wanted and requesting a quick quote. I got a call from Frank Taylor who was very friendly and most informative, and we set up a time for me to come in the following Saturday. Frank said I should ask for Mark Morrow. When I arrived that Saturday, I asked for Mark and waited only a few minutes for him. I told him what I wanted, and he took me directly to a 2012 Civic that was exactly what I was looking for. He showed me all the features, we took a test drive, and I was sold. He moved me through the purchase quickly, and I was out of there in just under 2 hours. It was definitely the best car-buying experience I've ever had. I highly recommend Pacific Honda. Oh, and their service department is great, too.

hahealy

Oct 19, 2012

Angelina is awesome! She is very personal while maintaining professional presence. She fought for us to get us a great deal and it is much appreciated! She also found us the exact CRV we were looking for. Highly recommend Angelina!

annster85

Oct 18, 2012

I went in to see a Used Honda Accord instead I left with a brand new 2012 model. They really worked with me with financing and I never had a experience of buying a car so pleasent. They weren't too pushy to the point that it irritated me instead I really felt they wanted to make me happy and they wanted my business.

amber1972

Oct 15, 2012

Thanks to Kevin's AMAZING customer service, helpfullness, and freindliness, I will recommend Pacific Honda to everybody I know. THANK YOU Kevin!! You are awesome! BEST customer service I have ever had!

Molly M.

Oct 12, 2012

My husband and I went by the Pacific Honda to test drive the 2012 Honda Odyssey. We were choosing between the Honda and Toyota Sienna. Mark was our sales associate and he was very knowledgeable, and explained all the features the Odyssey had to offer. He was able to explain the key differences between the Sienna and the Odyssey; and that was when we choose to purchase the Honda Odyssey. We did not know which model we wanted so we took the Odyssey Touring for a test ride. We fell in love with the car! So smooth and it has Bluetooth, voice command, video for the kids, and the reverse camera. All of which I love today!!! We had our newborn son with us. You could see he was very maternal and caring because he helped me strap him in nice and snug. He did not rush with all of our questions and did not try to "close" the deal by being pushy. He was excellent and comfortable to work with. I will defiantly refer him to my friends and family! My entire family is much happier traveling in the Honda it is the best way to go! BTW, he gave us a great deal!!!

B. Tobler

Oct 11, 2012

Professional, friendly, understanding my needs, and helpful in every way. A+++I feel great about my new car and my entire experience with you and the rest of the people i met at Honda:) I will definitely recommend you and Honda to everyone:)

dwatt2344

Oct 11, 2012

I don't think the review couldn't have gone any smoother. Saying that I was thoroughly impressed would be a huge understatement. Supreme Customer Service was shown throughout the entire process by Mr. Kevin Robinson made my buying experience a fun and enjoyable one showing patience, humility, and an overall genuineness about putting me in the right car for me. This was my first time buying a car and I went with the 2012 Chevy Impala. Kevin allowed me to take my time and look at each and every car until I was sure on what car I was happiest with. The process of it all was a quick and easy as well. All in all I would highly recommend Pacific Honda and Kevin Robinson to anybody that is looking to purchase a car whether it be for the first time like myself or the fifth time I guarantee you will walk out impressed and overly satisfied with your entire experience. Thank you Kevin!

MsUniqueMac

Oct 9, 2012

Mark was very friendly, knowledgable and patient. Went over in details about the benefits of purchasing a new vehicle as opposed to a vehiclethat was two years older. He had me sold! It was a pleasure doing business with him and the rest of your staff.

ambie1972

Oct 8, 2012

Thank you Kevin! I had a really nice experience while pirchasing my car. I had 2 small children with me and he made it very accomidating. I knew what I wanted and he got it for me. Very pleasant experience!!

pattysiangio

Oct 6, 2012

James Duque is very helpful in giving all the information to help me make a decision for buying the right car. I would recommend him to any of my friends who are looking to buy a car.

Sheryl66

Oct 5, 2012

My cousin recently bought his first car at Pacific Honda. He dealt with several salesmen but in the end Richard sold him a 2005 Honda Accord LX. Richard was very friendly, knowledgeable, and understanding. Since it was a used car, there were several scratches and dents in the interior and exterior but Richard and his sales manager, Lenny, made sure they would fix them. After the repairs/touch ups, the car looked brand new and was in excellent condition. Also, Dottie from the finance department was very friendly and helpful. Richard and Lenny were awesome so I highly recommend this dealership!

matthewg0904

Oct 5, 2012

My wife and I were in the market for a new family vehicle when we decided to stop by Pacific Honda to look at the Odyssey. We were greeted by Ricky who was extremely pleasant and knowledgeable about his Honda vehicles, and the sales manager Lenny even offered for us to take the vehicle home for the night to show it to the rest of the family. We also had visited the Honda dealership in Chula Vista that evening and was very displeased with the customer service there and quickly returned to see Ricky. We already had a pre-approved loan with our credit union and Jaime Jimenez, a member of the dealerships finance department, got us a better interest rate through a reputable bank that our own credit union could not even match. In a couple of hours my wife drove off in her 2011 Honda Odyssey EX-L and we paid exactly what we offered and what was in our budget; no hassles, no hidden fees, no gimmicks, no hounding; just pure professionalism, integrity and honesty. Pacific Honda is truly a class organization that dwarfs all other auto dealerships in the San Diego area.The staff of Ricky, Lenny and Jamie all made this the most pleasant and easy car buying experience for my family and it was an honor to have done business with this organization. In my line of business (Military) where Honor Courage and Commitment is the backbone of our institution, it was refreshing to see the same qualities and traits in an auto dealership and its personnel. Pacific Honda for all the right reasons!!Matthew GayleUnited States NavyChief Petty Officer

johndkirkpatrick

Oct 4, 2012

Chris, even though it was just about his first day seemed very well informed, very courteous, and most important not pushy. If I was going to buy or knew someone that was thinking about buying a Honda I'd definitely recommend seeing him.

MBahou25

Oct 4, 2012

Ted is great! He was extremely friendly, helpful and best of all honest. I never once felt the stereotypical pressure upon entering a dealership. He takes very good care of his clients and is on YOUR side! I am very satisfied with my car and got it at a fair price. Thanks, Ted!

gregory.seumois

Sep 29, 2012

kevin went trhough all the carateristic of the cars, He understood my needs and my financial limits, we got a nice deal and I bought my honda civic 2012 happily :-)Excellent financial service too! Jaime Jimenez is great advisor!Gregory seumois

roancs

Sep 26, 2012

Kevin was wonderful! He was very flexible and accomodating to my situation! He definitely had my best interest in mind! Thank you so so much! I highly recommend his services for your vehicle purchase!!!

Eric.S.Ferguson.Jr

Sep 21, 2012

This is my third time buying a car from Pacific Honda and the second car Ricky Lechuga sold me. He is friendly,experience salesman and excels in customer service. I love my Honda Civic.

scconstance

Sep 20, 2012

Mark and Fadi at Pacific Honda made an excellent team for my recent leasing of an Odyssey minivan. Mark responded promptly and with excellent clarity to my emailed questions and requests, and Fadi did an efficient job of walking me through the financials and contract terms. Do whatever vehicle research you need to in advance, and then buy with confidence from Mark.

classic66

Sep 6, 2012

I recently had the pleasure of purchasing a new Odyssey from Mark Morrow, who made my experience outstanding. Thanks to Mark's patience and professionalism, I was able to drive off the lot in a new van within two hours. Five stars!!

margaret.obyrne.37

Sep 5, 2012

Mark was awesome.Super friendly and helpful in making the deal go smoothly. I would highly recommend him as an exceptional person to deal with and would happily return to him and the dealership for my next car.

LeeAnnSD

Sep 1, 2012

I recently bought a certified pre-owned car at Pacific Honda. Richard Inzunza was the salesman I dealt with. He was knowledgeable, friendly, and forthcoming. I felt he and his sales manager, Lenny, understood what I wanted and they guided me toward the just-right car at an excellent price. About a week after I bought the car I realized that an accessory that I really wanted had not been part of the deal. When I spoke to Richard, he went the extra mile and provided the accessory at no extra cost. I feel I can really trust him and Pacific Honda. This is the second car I bought from them. I highly recommend this dealership and this salesman.

edpizarro

Aug 22, 2012

I'm providing feedback of the great service Mr. Rick Lechuga provided to me and my family and what great experience I had while buying a vehicle from Pacific Honda. All the staff was friendly and very helpful and they all seemed to care on what tremendous value they add to their company by caring about their customers.

lunaa

Aug 19, 2012

Kristina was super friendly! She answered our questions very well! And if she did not know, she was honest about it. Great personality. Made us feel very welcome, comfortable, and not pressured.

bishop92116

Aug 19, 2012

A few people I know have purchased vehicles from Pete and had nothing but positive feedback. I had gone to Kia & Hyundai prior to Honda. Pete & Honda won out. It was a pleasant and easy experience. I would surely recommend them!

hectorbonilla

Aug 16, 2012

First and foremost, Ricky Lechuga is an outstanding individual. His focus and attention was on taking care of us and meticulously review each of our interests, priorities and needs. We let him know that we needed a vehicle with performance and comfort that looks good at a reasonable price (the overall wow factor). Ricky took the time to find the perfect vehicle, a brand new Honda CR-V.Are we impressed. We were treated like royalty and he made the entire experience pleasant and relaxed. I felt we were in the hand of a good friend that I had known for years.We was so impressed by Ricky, we called our son in Sacramento who drove to San Diego that day and bought another Honda the very next day.I can't say enough about the tremendous and kind attention we received. You'll have to experience it yourself and let Ricky make life and the selection of your next vehicle above any expectations you may have.The highest recommendations I could bestow to Ricky Lechuga.Hector Bonilla

JJudd

Aug 15, 2012

I am a previous, civic owner and went into Pacific Honda to begin my new car-hunting research by checking out the new civics. I was not intending to leave with one the same day. However, after a test drive (and an awesome salesman, Mark Morrow, who worked with us to meet a price we were happy with) we went home in our new car. Everyone was professional and "real." At no time did I ever feel anyone was pushy or desperate to make a sale. Buying this car at PH was a very good experience and I would recommend them to anyone in the market for a new car.

questor

Aug 15, 2012

Angelina James has helped us in many ways for us getting the Honda Odyssey. She even have picked our family up at the Oriental Supermarket nearby. Even though it took us 3 + Hours, it was fun being with her as she was entertaining me as well as my family.

aubrey_80

Aug 9, 2012

Prestine customer service! Scott Steven worked diligently in getting exactly what I wanted. I will definitely get my next Honda from Scott!! I highly recommend him...

nate2012

Aug 8, 2012

I had a great experience buying a used Chevy Camaro from Pacific Honda. I got the car well under blue book value. I mostly dealt with Kevin and he's been very helpful through the whole process. I knew the car wouldn't be on the lot long so I went over at my lunch and the team at Pacific Honda started working with me and kept working with me until I could come back to the dealership after work. Kevin has been very helpful even after I purchased the car. I just brought the car back in today to get a few dents and scratches taken out and Kevin was there to help and also have them re-detail the car.

jismaj

Aug 8, 2012

Great price, knowledgeable and professional salesman. Love our 2012 Honda Accord EXL-V6, worked with Mr. Joe Botarini, and Wally Sibou, thanks to them we made a great deal. Even the financing part and signing was a good experience with Dottie. We are positive Pacific Honda is proud to have such professional, knowledgeable and courteous people in their staff. Thanks again. ZE

1thuanvu

Aug 6, 2012

I highly recommend Mark Morrow if you come to Pacific Honda. I had a pleasant experience with Mark. I didn't have the headache that comes with buying a car, and having to seat there for hours to agree on a price. Mark is a straight shooter, and he'll make your experience hassle free. I have bought several cars, and this was the best experience I have had.

hmlarson

Aug 5, 2012

Had a great experience buying a car here and especially with Mark. He was a great person to work with and has exceptional customer service. He was very knowledgeable, helpful and pleasant to work with. He wants what is best for the customer and doesn't push anything on you that you don't want. When you're looking to buy a new car, go ask for Mark!

lanis1625

Aug 5, 2012

Ted was very pleasant and likeable, not the typical pushy salesman. He was very patient with us throughout the whole sales process and took very good care of us. Our only gripe is that it took us 5-6 hours from the time we stepped into the lot to when we finally drove the new Odyssey home. But it was all worth it, as we got a good deal and were happy with our new vehicle.

elbrazil76

Aug 3, 2012

There are several reasons why Ricky is such a dynamic car salesman. He has a genuine rapport with his customers. He asked me the things that were important to me, and my family. He researched vehicles that fit our lifestyle, and worked the deal out for us. I will continue to buy cars from Pacific Honda, as long as Ricky is our guy.

schfanela

Jul 31, 2012

By far this was the best experience I have ever had at a car lot. Ricky was very helpful and understanding. He made sure I was totally satisfy with my purchase.

Bricker

Jul 31, 2012

James Duque was very pleasant and followed through on every request we had. He had great customer service. James had a low key but professional approach. His aim was to please the customer.

iangmusic

Jul 27, 2012

Kevin is a great guy to deal with. We had been looking for a used minivan for a couple months at least and dealt with ALOT of salesman and car dealers but just had never felt quite certain about pulling the trigger on any of the vehicles we looked at. Kevin was, from the start, a totally different kind of guy from most of the other people I had talked to previously. We got along well; he dealt with us in an unhurried, casual fashion and avoided the painfully obtuse manipulation that seems so common to the trade he's in. Had we to purchase another vehicle I would probably just call Kevin again and tell him to keep an eye out for what we wanted rather than drive around all over the place; I really believe he wanted us to be happy rather than for us to merely make a quick purchase (more than once I was about ready to go ahead with a car when he pointed out why it might not be the best choice for us). Overall we are very happy.

clarisa13

Jul 26, 2012

first time buyer. kevin was friendly, i told him what i wanted and he made it happend. kevin never presured me just listened and knew.

auds00123

Jul 18, 2012

This is my first time buying a car and i had an awesome experience buying a car to this dealer Ricky Lechuga he is really friendly and he gives a lot of advice. He suggest an perfect ideal car for you and your budget. i would greatly recommend this dealer 5***** for him.

Brian Chtafield

Jul 17, 2012

This is the Fifth time buying a car from Pacific Honda and the second time that Ricky Lechuga has been our salesman. First I would like to personally thank Ricky Lechuga for doing another outstanding job on finding me and my daughters the cars and price that we were looking for ! Ricky made buying these car's easy and he meet all of our needs. To say he bent over backwards to help us would not be overstating this fact. Pacfic Honda has a great team behind Ricky. I will tell my friends and family where to buy there car from, "Ricky Lechuga and Pacific Honda"Thank you,Brian Chatfield

Aknight33

Jul 16, 2012

Jimmy was a pleasure to buy a car from. He was thorough and friendly. My test drive was fun and informative. I highly recommend jimmy if a Honda is in your car search.

fbalistreri

Jul 9, 2012

I was thinking about purchasing a used vehicle and contacted Pacific Honda. I informed Ricky Lechuga on the type of vehicle that I was looking for and he went to work for me. Being in business myself, I really appreciated Rickys dedication to customer service. Ultimately I decided that the time was not right for me to purchase a vehicle but I was very impressed that there was no hard sales tactics that you get from some salespeople. Rickys honesty and friendly personality made me feel comfortable and I will definitely go see him when I do decide to buy another vehicle. Sincerely,Frank Balistreri

chinsan

Jul 9, 2012

I was searching for a new honda fit and made a lot of research online. Pacific honda was my best choice. Communication was very fast. Mark Morrow was friendly and was very helpful in what I was looking for, he even deliver the car himself since I live 20 miles from the dealership. I highly recommend Pacific Honda and best of all look for Mark Morrow, you won't be disappointed. I am very satisfied with my purchased.

miyoko

Jun 29, 2012

Kevin was very friendly and patient. I did not feel pressured which led me to purchase a vehicle. Very helpful. I would definitely recommend Kevin to my family and friends.Thank you!

reignn99

Jun 24, 2012

Thanks for all the help from choosing the best car for me. Appreciate everything, starting from drive test to finalization of paperworks. I will definitely refer you to my friends and relatives.

sandy1029

Jun 16, 2012

Peter was great rep. His customer service skills were exceptional, he was friendly and informative. The deal itself was fantastic. I love the car and the way it drives. And my overall experience will lets jsut say outstanding.

ji.shen

Jun 15, 2012

Great customer service. People were on time and helped me in a speedy manner and I enjoyed the environment that I was in. Great Job. Thanks again.

Kendall

Jun 14, 2012

We went here to buy a new car. I was looking at a Honda CRV EXL 2012 and I got exactly what I was looking for. Eugene was very pleasant, explained everything thoroughly in a language that I could understand (as a woman, this is very nice). It is never fun buying a car as it is a long process, but they were helpful and got me a good price. I would highly recommend coming here.

cinthiasanchez33

Jun 11, 2012

Oh my gosh! i dont where to start.Thanks to Ricky Lechuga, he helped my sister find her ideal car she has been dreaming of. Ricky is a very friendly,funny,helpful dealer, i recommend people who are looking for a car to go to Ricky Lechuga because he has the patience and potencial to help you find the right car for you. I give this rating to Ricky because he is the Best with a capital "B". Thank you ricky may god bless you and your work.My sister couldn't have asked for any better dealer you awsome!!!!

vigil2000

Jun 6, 2012

No pressure, no hassles but a great price far below MSRP! Our credit was in the 500's but they were able to get us a 10% loan. Thanks Jaime!

KennethHorn

Jun 4, 2012

Peter Landsheft was helpful, friendly, and answered all of our questions straightforwardly. He found a car that was as close to our wants as possible within our price range. We hope the after purchase service experience is as pleasant.

shilpa_chuck

May 29, 2012

Our experience with Wally was great. We were moving to San Diego from overseas and began looking at Hondas online. The inital person we were working with, Zach, gave us a great price and referred us to Wally for internet sales. When Pacific Honda didn't have the color we wanted, Wally got us exactly what we wanted from another dealership and had everything ready so that when we arrived in country and in the store, all we had to do was sign the paperwork! No unexpected surprises. Overall, a great experience and we love our Honda! We'll be back again!

aliciashirley

May 26, 2012

Zach Driscoll was great! He put me in touch with Mark Morrow. Mark was great. He explained everything in very easy to understand terms. He was real and down to earth. He wasn't trying to trick us and over charge us. He answered all our question and walked us through the whole process. He made the leasing process easy to understand and do able. I would recommend him to everyone!

dsands567

May 25, 2012

mark morrow is amazing. he makes the process of buying a car so easy and friendly. he made me feel important and we actually realized that I had bought a car from him 3 yrs earlier.jamie jimenez made the financial paperwork a breeze and was not "trying to sell me more stuff" like so many dealerships do. he made sensible suggestions and worked with my budget

sandiegomama

May 14, 2012

We had a mixed experience -- it started good and ended up pretty bad.THE GOOD:Robby was super-friendly and attentive when we came to look at cars, and again when we came for a test drive. He responds promptly to emails.THE BAD:Once we were ready to buy, we emailed Robby if he would match another dealer's offer. Since he'd spent time helping us out, I wanted to give him the sale if at all possible. We very clearly named the specific price. He replied that he would be happy to match the offer. But when we arrived at the dealership less than 24 hours later, it was a TOTAL bait-and-switch! He asked for documentation of our other offer (which I provided) and had us fill out the financing application. The application included information we hadn't specified our our initial in-person visits, including how much we planned to put down (about half the cost of the vehicle) and our income (which was probably more than he expected). He took the financing application upstairs. When he returned, he gave us his "best" offer... $28,400. Umm, WHAT?? Let's take a look. So, your best offer is (a) only $800 below sticker price, (b) $2,400 above the other dealer's offer you'd previously agreed to match, and (c) $1,200 higher than the starting offer you gave us 7 days ago???? I couldn't tell if he was nuts, or stupid, or if he just thought we were stupid. When I confronted him on this, it was apparent that he had simply forgotten what he'd offered the week before. (He gave us some lame half-excuse about it being a different manager on duty that day -- whatever, dude. Keep better records.)When I expressed frustration that we weren't getting the price he had agreed to match, he was very apologetic but didn't have a satisfactory explanation. He just told me that the price was ridiculously low and it would represent a $2500 loss to the dealer (I know this to be untrue).I was just so annoyed that he would agree to match an offer just to get me through the door, then completely renege on the deal. Even in retrospect, I'm still baffled... did he actually think this would work?? Robby seems like a nice guy, but this behavior was totally unprofessional, and in the course of trying to explain himself, he tossed out a couple of obvious mistruths about the cost of the vehicle, etc. It's insulting to be lied to. I felt it was not very respectful.I don't get why any dealer would risk this behavior with customers. The car sales business is more transparent than ever -- with just a few clicks, any buyer find out the dealer's true cost for a vehicle. When I walked in the door at Pacific Honda, maybe all Robby saw was a young mom wearing a t-shirt and sweats who probably doesn't know what she's doing. But dude -- don't judge a book by it's cover -- I'm an Ivy League PhD, my math skills are way better than yours, I know your game, and you better believe I've done ALL my homework. THE OUTCOMEWe left Pacific Honda and went to another dealership the next day and bought the car for the exact price we wanted and not a penny more. It was smooth sailing with no runaround. So it turned out great for us (and I do LOVE our new Honda!) but I wouldn't trust Pacific Honda again.

humnbug

May 9, 2012

Ted Cosby was very patient, informative and pleasant during the car buying transaction. He went above and beyond to ensure I was happy with my new car.

chako41078

May 8, 2012

we purchased two 2012 odyssey touring elite from pacific honda. very happy and satisafied!! here is the detail.my wife and i were looking for odyssey van for about two weeks. Last weekend, we decided to go to several dealerships and see if we could strike a deal. my sister in law also looking for odyssey van. so it's gonna be a two car deal. i assumed all the dealership loves the two car deal. anyway, went to couple local honda dealerships, either the price was unbelievable high or the dealership didnt show much of interested helping us out. so we were about to stop shopping, but we were near by Convey, and close to pacific honda dealership, so we were thinking just give it a shot in Pacific honda. As soon as we got there, we met Wally. he was very friendly, and knowledgable about the odyssey. unlike other saleperson. he pretty much know his stuff. Also he was very accommodated and patience with us. the color i wanted for the van for some reason, it's rare, it's smoky topaz. almost all honda dealerships in San Diego has very limited supply for it. however, wally looked up his inventory and told me that if i want, they could get it by tomorrow!! anyway to make the story short. we got the smoky topaz and diamond pearl both touring elite!! great colors on those van!! finance department, i forget his name, but he was very nice and friendly too. they threw couple incentives items to the van. so overall experience was wonderful. if the future, if anybody wants to purchase honda, i will definitely recommend them to go pacific honda and see Wally. he will take care you!! Sincerely,Charlie and akiko Chen

KrisdeYoung

May 7, 2012

I purchased my Used Infinity from them and returned for a 2010 Honda Accord since I had been treated respectfully, professionally and efficiently this time and 2 years ago. I will probably be a life long customer of theirs.

jamarai

May 5, 2012

Larry MAGIC Pinnick helped me he is such an awesome guy i would recommend family and friends to him any time he is a number one salesman thank you MAGIC ANGIE L McANINCH

jillb224

May 1, 2012

Do you believe in "MAGIC"? I DO!!! (& I'm not referencing a 70s song), I'm speaking of Mr. Larry "MAGIC" Pinnick, credit manager at Pacific Honda! Recently I lost my husband to lung cancer, Larry was the only financial/salesman in San Diego that was dedicated to getting me and my 13 yr old son into a car.It was a scary emotional endeavor but thanks to Larry, it was smooth, fast, & one that ALL dealerships should be proud to provide their customers. I won't speak of the "exacts" of this city's other dealerships and their staff but what I can tell you is that I was in the market for over 6 months and NO OTHER dealership, OR sales, OR credit dept. compares to that of PACIFIC HONDA! I LOVE MY NEW MAZDA 3! I can't say enough or recommend more that you stop wasting time and energy bouncing from this place to that place and get to Pacific Honda and ask for Larry Magic Pinnick...Hocus Pocus! He'll make a believer outta ya! ?? He Saw the Best in Me??

LaCreshaBrown

Apr 29, 2012

There are no words to describe how I feel today. Mr. Larry "Magic" Pinnick is to thank for my elation. I had been going through alot lately, and had given up hope for a brighter day. I didn't believe that anything would come out of inquiring on purchasing a vehicle and had been told no so many times. This man, was dedicated to helping me and putting me in a vehicle. His hard work, and commitment in doing so shined right through til the end. Not only did he keep trying until he found a bank to finance me but he also took the time to make sure I had a way to the dealership. Making time from his schedule he picked me and brought me back home. He found a way around every obstacle that was in my way prohibiting me from being able to purchase. The day I signed my paperwork and it was official, I couldnt believe it. Magic told me he would get me in a vehicle and did just that. Holding back my tears I thanked him repeatedly for all his help and for giving me something my life needed right now. I truely appreciate everything he has done, and wish there was something more I could do to show my gratitude because thank you isnt enough in my eyes for giving me and my children a great start at our new journey. He truely is my angel, and would recommend him and the dealership to everyone that I know. Magic, his nickname is truely what he is and a great asset to any company. I am thankful that he was sent to me. Thanks Magic!

sdmikeymike

Apr 24, 2012

So it didn't take long to go back and see Wally Sibou, only 2 days! While I was looking for my new car my girlfriend fell in love with the new Twilight Blue CRV and she couldn't get her mind off of it. Wally made our first transaction so enjoyable that we decided to go back and give him another shot. Once again Wally made the car buying process painless and enjoyable. She left the lot with a giant smile on her face last night and it hasn't gone away yet! Our driveway is only big enough for two cars so this time it will be a little longer before we go to visit Wally but I recommend that you do soon. Till next time,Mike and Erica

Necarlson

Apr 24, 2012

Hi!We leased our third Honda and it was the best experience we ever had with a car dealership. Wally Sibou was the reason why. He was competent to the 100th degree. My husband and I are very satisfied with our Honda Accord.The transaction was seamless and I attribute this to Wally again.You are so lucky to have someone like him working for you!!! Not only will I recommend your dealership but I will tell them to contact Wally.Sincerely,Nancy Carlson and Chris Buscher

sdmikeymike

Apr 22, 2012

Last night I purchased my 2012 Honda Accord EXL from Wally Sibou and couln't be happier! For the past week I had been shopping around local dealerships and scouting online for a new car to replace the Accord I was leasing. Everywhere I went led me to frustration as salesmen stopped listening to what I was asking for and kept showing me what they wanted to show me. Then I went to Pacific Honda and met Wally. Wally took the time with me to check out multiple cars and not once did he make me feel like he was trying to sell what he wanted to sell. After choosing the new Accord Wally and his team made the rest of the car buying process as simple and pleasant as it could be. I plan on returning to Pacific Honda in the future and I will be setting an appointment with Wally Sibou. Thank you Wally for making this transaction a pleasureable one.Till next time,Mike

TAHbKA

Apr 18, 2012

The process was courteous, efficient and not pushy. The two people we dealt with did their duty in describing and offering the various options, but did not pressure us once we made up our minds. The part about not being pressured matters a great deal to me. They were both very helpful answering all the questions. I am happy with the experience.

jismaj

Apr 18, 2012

Working with Joe Botarini was a pleasure, he is professional, knowledgeable, corteous and straightforward.Working with Wally Sibou was great, he is knowledgeable, thorough, corteous, professional and truly a very nice gentleman.We would definitely recommend this dealership if you want a good car, a great experience and definitely the best deal.

arvizu

Apr 18, 2012

My sales rep was so helpful and knowledgeavle. I walked in the dealership so stressed out and in need of immediate assistance and he found the right car within my butget. He was able to cope with my stress and take care of my situation in a timely manner and provided service with a smile. Best shopping experience ever!

jgarcia82

Apr 17, 2012

Larry aka Magic. helped me get a fair price, good apr, and satyed later then his shift, like to add that other associates were not helpfull they wore just getting in our way at one time there wore 4 members in a small office. Larry keept his cool and Made me fell important, thank you

ddallas07

Apr 15, 2012

Jojie was a great salesman who cared about my well-being and wanted to make sure that I got the perfect car. Was able to provide great service in finding the right car at the right rate. I would send any one of my family to him for another car!

myguest20072008

Apr 13, 2012

I bought a used Honda Civic from the dealership. Ricky Lechuga is very friendly and patiently answered all my questions related to the car. They had a wide selection of used certified cars and gave me a good deal. They even fixed the scratches on the car, and it looked like brand new. I am very satisfied with the customer service and highly recommend this dealership for purchasing used cars.

rachelqm

Apr 10, 2012

Getting a new car is always exciting. Our service at Pacific Honda made it an even more pleasant and fun experience. Our dealer, Ted Cosby, made many suggestions based on the needs of our family. He had us test drive different cars and went over every single detail. He was super nice and very honest. We got an excellent deal and we love our Honda Odyssey so much. This is our second purchase at Pacific Honda and we will certainly go back.

robert c Simmons

Apr 4, 2012

I was not looking forward to the battle of negotiating for a new car, but discovered that my apprehension was completely unjustified. I met with Wally, who put me at ease right away - he was there to help me get what i wanted, he was low key, honest, and patient - he did not try "steering" me in any direction I did not want to go, he was simply there to facilitate my needs. He stayed with me the entire time, seeing me through every step, which was great because he gained my trust so much that I wanted him there. He made me feel like he was going to take care of me and I was going to get a great car and a great deal, and I believe I did. If you are thinking about getting a Honda, I recommend you go down to Pacific Honda and ask for Wally. Wally set me up with Jose in financing, and he was equally patient and friendly, and I got absolutely no "vibe" from either one that they had to make a sale. Just from initial phone calls to other dealers, I felt pressure was already being applied to me, so i was most grateful not to feel this way during my visit with Wally and Jose. Hopefully by the time you go down there Wally will be running the place, then you will be sure to meet him!

Jackie Hodges

Apr 3, 2012

This was by far the best car buying experience ever because of the friendliness and customer care shown by Ricky. His energy level is also very high, and he makes the car buying experience easily move right along. I will definitely recommend him to anyone that I know who's in need of a car. Packific Honda is lucky to have him. Jackie Hodges

mira.parfitt

Apr 3, 2012

I came to the dealership looking for a car - mine was getting old and it was time for something new; something bigger. Everyone was very friendly, and Brett was very helpful. He was patient with me when I needed to take my time to make a decision.

JuliaDrzy

Mar 29, 2012

My husband and I recently bought a new Honda Accord from Pacific Honda and we couldn't be happier. We not only love our new car, but the service that we received was also spectacular. We have never received the kind of professionalism, friendliness, respect and honesty that we had at Pacific Honda from any other car dealership. We worked specifically with Banu and Robert, who I highly recommend. They made the process of buying a new car seamless, positive, and understandable - they took the time to walk us through things and explain various terms/conditions. Banu and Robert were exceptionally courteous, kind, and patient. I recommend Pacific Honda 100%.

waltwalt

Mar 27, 2012

I recently bought a Honda Fit Sport from Pacific Honda and was very pleased with the whole experience. The salesman, Ted Cosby, was friendly and helpful but not pushy. I never thought I would say this about a car salesman, but it was a pleasure doing business with him.

AvbdReid48

Mar 26, 2012

My experience was really good. Very professional, friendly, and helpful. I am definitely going to refer Pacific Honda and Jojie to all my friends. Not only was it a good experience, I left with a really nice car.

tenniswahine

Mar 25, 2012

This dealer was helpful and informative. Our search for a Honda Pilot took us all over San Diego county and Peter at Pacific Honda kept us informed and up-to-date with the current inventory available. They were not pushy, and was respectful of our desire to take our time and make the right decision.

kdzicek

Mar 25, 2012

Excellent customer service! They took their time with me and didn't make me feel pressured. They answered all my questions and were extremely knowledgable. The most unbelievable experience I've ever had at a dealership!!

Nlopez1984

Mar 24, 2012

Angelina was very friendly from the moment we met and showed my husband and I every car we were interested in and in every color. When they didn't have the color I wanted, Paul and Angelina found the car I wanted and got it for me the next day! Fadi gave us great financing options, really worked to get us the deal we wanted and explained everything with honesty and sincerity. Overall, it was a great and efficient experience. This is my second purchase from Pacific Honda and I have a feeling it won't bet last.

irrodriguez

Mar 22, 2012

I just purchased a 2010 Honda Civic last Monday at Pacific Honda, and what can I say,WOW Ricky was fenomenal helping me find the right car for me. Customer service is AWESOME, he really knows how to treat a customer the right way. He's quality of work if very good and he also is extremelly friendly, if you don't like a car he will recommend another car depending your needs until you say THIS IS IT!!!So my experience at pacific honda was Great. I'll recomend any body looking for a car to choose PACIFIC HONDA as their first choice. and ofcourse I recommend Ricky to everybody. To be honest the Price was GOOD because I was looking for something cheaper, but after i tested my car and seen all Ricky did for me i didn't think it twice. THANKS ALOT RICKY AND GOD BLESS YOU!

LormieA1983

Mar 19, 2012

i was surprise because i don't really expect that the day we went to pacific honda i got the kind car that i want. especially the color red that its hard to get on the CR-V 2012. because i went already on the different Honda dealer and they keep saying that they dont have available on red, but i didn't stop to looked at the internet and i tried to call all the dealer here in san diego. and called the pacific Honda and i talked to wally on the phone he said he can get me the CR-V LX on red that's only available that they have color in red. but i'm not sure yet if i am going to get it because i don't know if i can get a good deal with them. the next day, me and my husband decide to come over to see the car but wally is off on that day but, he made a note that we are coming on that day and his co-worker jimmy his the one who assist on us. he is so nice and friendly very professional and also their manager. We can tell their doing their job not only to sell the car but, to make the customer happy and satisfied. bcoz i decided to get the Ex instead on LX but they don't have in red color again, but to make us happy they said they can get on red but they have to pick up on Los Angeles. because they have one in red color but is on LA to make the customer happy they make a deal with us that before they close the store they give me an assurance that i can get the color red that i want. i saw their effort and consideration to their customer. again thank you jimmy and wally for your good service!!!

ladykingsd

Mar 19, 2012

I recently purchased a 2012 Honda Pilot at Pacific Honda. I was in need of a new car but I kept procrastinating because I did not want to deal with pushy salespeople. When I finally made it a priority I went to a Honda dealership (not Pacific Honda) and I did not have the best experience so my husband did some research online and found Pacific Honda. We initiated contact with the dealership online and we were matched up with Mark Morrow. From that point on the experience was stress and pressure free. We ordered our vehicle, waited a couple of weeks and it was delivered as promised. Mark was patient and pleasant through the entire experience. I hope that Mark is still working at Pacific Honda when I get my next car because I will be going directly to him. Even after the sale was completed he followed up with my husband and me to make sure that we were satisfied with our purchase. Thank you Mark!

rgmincal

Mar 19, 2012

WALLY WAS GREAT! WE GOT THE DEAL WE ASKED FOR AND HE ANSWERED ALL REQUEST FOR INFORMATION. HE TOOK HIS TIME TO EXPLAIN ALL FEATURES OF OUR NEW HONDA CIVIC HYBRID WHEN WE PICKED UP OUR CAR. SINCE WE ONLY HAD ONE DRIVER AND TWO CARS (THE ONE WE ARRIVED IN AND OUR NEW ONE) HE DROVE OUR NEW CAR WITH MY WIFE AND AGAIN EXPLAINING AS HE DROVE TO MY WIFE THEN AGAIN WITH ALL OF US ON THE WAY BACK TO THE DEALERSHIP. THE ONLY THING I HAVE NOTED SO FAR AFTER ONE WEEK WAS THE MAINTENANCE BOOK WAS NOT COMPLETED FOR THE DELIVER OF THE CAR. AS WE TOOK TIME TO COMPARE DEALS WITH SEVERAL OTHER DEALERSHIPS AND WHILE THERE WERE OTHER DEALS I COULD HAVE TAKEN WALLY WAS INSTRUMENTAL IN THAT FAMILIAL CATCH PHRASE "HOW CAN I EARN YOUR BUSINESS" AND MEANT IT! THE OTHERS WANTED TO BAIT AND SWITCH US. THANKS SO MUCH. NOW I TRULY HOPE THE SERVICE OVER THE YEARS LEAVES US WITH THE SAME FEELING AS WE HAVE NOW!

linusmama

Mar 18, 2012

I just bought a gorgeous 2007 Honda CR-V at Pacific Honda. The incredible man who was the quarterback of my stress-free buying experience was Larry Magic. If you want a great deal and a fun, empowering good time, while youre at it, go to Pacific Honda and ask for Larry Magic.Sincerely,Anna Marie O.

breeana19

Mar 18, 2012

For the last couple weeks I have gone to a few small dealerships to inquire about buying a used car. Every place I went I felt as if they just wanted to sell a car, not help me find the car I wanted. I told each dealer, "I'd like a Honda Civic." They responded by "Well, how about this Hyundai or Ford." I wanted a Honda and everywhere I went they told me that a Honda was out of my price range and that it just wasn't going to happen.After being denied once again by a not so friendly dealer I decided I had to deal with a Honda Dealership to get what I wanted. I have lived in San Diego my whole life. Ever since I could remember I heard the jingle, "Pacific Honda, for all the right reasons." So I called and was pleased with the service from the moment I called until the moment I drove off the lot with my new car.First I worked with Tony. He and I chatted about my situation and he immediately looked into getting a brand new car for me. He told me, "Don't worry, you won't leave here without a car." Seeing as I have heard that line before at every dealership i had gone to in the last couple weeks, I was very skeptical at first. Tony was friendly and responsive to my needs and kept me company while I waited. He was also true to his word, I did not leave without a car. I decided to get a used car and that is when Jojie started helping me.Jojie, who was also very friendly, immediately knew which car was the one for me. a 2007 Honda Civic LX with low miles and great gas mileage. Jojie brought the car to me, we took it for a test drive and I loved it, it was exactly what i wanted and needed. Jojie ran some numbers and got my payment down to where i wanted it and I agreed then to buy the car. He then took it to get it cleaned and told me to come back to get it detailed after the weather clears up next week.Financing guys always make me nervous. They talk really fast and get you to sign sign sign as fast as you can. Fadi Houneini was the most pleasant, easygoing friendly finance guy I have ever dealt with. He spoke softly and slowly, explained everything in detail and made sure I knew my options but did not try to pressure me into anything. My agreement was clear and I understood all the details and was assured that this would be a smooth transaction.I would HIGHLY recommend Pacific Honda to anyone looking into buying a car new or used. The friendly sales staff and the attentiveness that is given when you're there made "the dreaded car buying experience" quite the opposite... "For all the right reasons." :o)

LorettaMora

Mar 17, 2012

Kevin Robinson helped me to find a good car. He is an excellent salesman, never pressuring me, yet making sure that my questions were answered. Kevin and Marcello made this purchase happen. Thanks, Kevin!

jalederle

Mar 12, 2012

Had a great car buying experience with Fred at Pacific Honda. I had narrowed down my search to 2 different models of certified used cars that I saw online. Fred was patient, knowledgeable and I felt absolutely no pressure to buy something new or more costly. I test drove several cars before making my final decision and Fred helped me narrow down what were the most important things I wanted out of a car to make the best choice. Having never bought from a dealer before, I was prepared for a pushy salesman who would try to rip me off at some point in the process. Instead, I got Fred whose low-key, calm, guy next door demeanor were non-threatening and made me feel comfortable and relaxed. Everyone I dealt with or saw during the process was friendly and personable. The asking price was well within the range I had seen during much online research and they offered me a shockingly fabulous trade-in price for my 1993 Accord. I wanted to finance through my own lender or pay cash and they didn't push their financing on me at all. When I decided to pay cash, it took a couple of days to get the payment arranged and they held the car for me-I was shocked that they didn't use any hard sales technique to force me to make a choice I didn't want. I've been so happy with my car-it looks like brand new, runs perfectly, passed my mechanics inspection (before purchase) with flying colors. I highly recommend Fred and Pacific Honda.

morag12

Mar 8, 2012

Daniel and Fred were both friendly and were effective in how they conducted business. The main issue came when actually paying for the car, they were busy and we had to wait for a while, at the same time Fred did fill the tank on the rental we had as we were waiting so it makes up for the wait to an extent.

cupajo

Mar 7, 2012

Kevin was an excellent salesman, present but not intrusive. He worked very hard to get me the deal I requested and I was very happy with the result. Thank you again Kevin Robinson!

bongparsario

Mar 5, 2012

its really great to know this person imean jaime jimenez he did a great job! he was so honnest and friendly and for me and family i really like him good job!! bro.

Angie22w

Mar 5, 2012

Lenny and Richard treated me like I was a V.I.P when I went to buy a used car. They were very friendly and very funny. I was able to buy a used Hyundai for under the cost that I researched this make and model's going price. They showed me the Carfax on my car and withheld no information pertaining to the car they were selling me. Lenny also referred me to an insurance agent that gave me a lower price insurance than I was paying before. Dottie was also very friendly and informative in the finance department. I would recommend this place to anyone that was looking for the best service and best deal in town for their next used car.Thanks,Angie W

damarquez

Mar 5, 2012

Had a great experience at Pacific Honda. We worked with Pete and he provided exceptional service and was very interested in making sure we found the right vehicle. We were very pleased that we ended up getting two vehicles. Definitely ask for Pete Landsheft!.

Tamla Ferguson

Mar 5, 2012

My Guys, EXCELLENT! Ricky was polite and helpful. I didn't feel pressured & he gave me a few choices to from. Lenny worked with me regarding my financial situation. Fadi (in the finance office) was really thorough as far as explaining the process and answered all my questions. I appreciate the service & would recommend them to all my friends.

mrhype1

Mar 5, 2012

Great salesman with a great personality. He knows his stuff! Give him a call if you need anything for your Honda. Recommended for all your Honda buying needs!

luvzpitbullz

Mar 3, 2012

The lease was up on our 2009 Honda Accord and so it was time to find a new one. I absolutely despise car shopping and dealing with those sharks. However, a friend recommended Mark Morrow at Pacific Honda and after procrastinating as long as I could, I decided to give them a try. Believe me when I say, never has buying a new car been so enjoyable! The folks at Pacific Honda were fabulous to work with, very kind and accommodating. Mark himself was a true professional and we got right down to business without a lot of that whole runaround with "let me go talk to my sales manager" kind of crap. I didn't feel like I was being sold or being taken advantage of in any way. All in all it was a great experience and I would be glad to recommend Pacific Honda and especially Mark Morrow to any of my friends or family. Thanks to them I am the proud New owner of a fully loaded 2012 Honda Accord and we might even decide to add the little CRV to our family and you can bet that we will come back to Mark for that one, too!

rjfleet

Feb 23, 2012

Daniel was a great salesperson. He was friendly, honest, and he was not pushy. He worked hard to get the deal that I was looking for and he succeeded. If I were to buy another Honda, I would look for him.

wendyyang619

Feb 22, 2012

My sales person, Jojie Delfin, is awesome. Great attitude. Amazing service. Answered all our questions. Looking forward to coming back here when we need another car. We're very comfortable to refer him to our friends/family.

Stephlane

Feb 17, 2012

Daniel Nichols was my sales consultant and I was very pleased with the service I received. I wanted to do the majority of my tranactions and negotiations over the phone or email and Daniel went out of this way to take care of my needs. I would highly recommend this dealer and sales consultant to anyone looking to purchase a new Honda. I got a great deal on my new 2012 Pilot and they gave me a fair value for my trade in.

Rich Sharpe

Feb 17, 2012

Angelina was very friendly and even though she just started a few weeks ago she was all about making sure that the purchase was what we wanted. I felt very little pressure and her followup calls were pleasant. Where she didn't know the answer she was ready to find it out for us. We were very pleased with the finance meeting and all at the dealership. I will refer anyone that asks to go to Pacific Honda. this is our second Honda and I am stepping down from a M5 BMW to the crossover and I look forward to the warranty I purchased.

Donte_wilson

Feb 16, 2012

Jamie was very helpful, he was really showed intrest about meeting our needs.He took his time and help us pick the right car for us. Me and my family are very happy with our choice. I definetly plan on coming back in the future.

SamShipp

Feb 16, 2012

Words can not express the amount of satisfaction we had at Pacific Honda. Jaime is the most helpful sales person we have ever had. Our car buying experiance was truely great! We can't thank him enough for all that he has done. Thank you Pacific Honda!

derekhwnash

Feb 10, 2012

Buying or leasing a new car can be a daunting experience with the pressure, the games with prices and the up-selling of options. Wally at Pacific Honda was GREAT! He did what he said he would do and was on time, plus there were no price games or hard up selling.I would recommend Pacific Honda and Wally in particular most highly.

pl85469

Feb 10, 2012

ricky was very friendly and gave us the ultimate car buying experience . we purchased 2 cars in lesd time that it takes to buy 1 . pacific honda has been the best by far dealer that we have experienced this is our 6th car purchased from pacific his and we will continue to go there when in need of car services . 5 stars for ricky lechuga and pacific honda for the experience

Nkuyht

Feb 8, 2012

I had the best experience at Pacific Honda!! Richard Inzunza was my salesman and he was Exceptional! I was very pleased with the customer service that I received. He found me exactly what I was looking for. Any questions that I had about the car, he was very informative when answering them for me. As for the price of the car, Richard & Lenny were very helpful in getting me a price with a payment that would work best for me. My overall experience with Pacific Honda was absolutely amazing!! I will definitely refer all my family & friends to go there for their car shopping needs. Great Salesman & Fabulous Sales Manager!!

snuman

Jan 30, 2012

Wally was great!! He is genuine and professional with a good nature and pleasant sense of humor. Integrity and flexibility are a few words that come to mind. Our questions were answered thoroughly. We had shopped around quite a bit; but no other dealership was as straight forward as Pacific Honda. It is refreshing to know that there is such a thing as a "good" car buying experience!!!

jesspoll99

Jan 28, 2012

Ricky was great! Was a pleasure to deal with even with our kids with us and looking at cars in the rain. Never felt pressure to buy. We highly recommend Ricky to anyone looking for a used car!!!! (Or any car for that matter) Great people over at the used car department at Pacific Honda!!!!!

kathytim

Jan 20, 2012

I just like to thank Pam Rieger and Bill Kulek for all their help in getting my car fixed. I had a noise in the steering wheel and had been told that I was beyond the warranty so nothing could be done about it. This noise was so bad that it made it hard for me to enjoy my Honda and being a first time buyer of Honda I wasnt sure that was the car for me. Then Pam and Bill went to work and got the car fixed for me so I can enjoy driving my Honda and can recommend Honda when someone ask me what I thought. The service at Pacific Honda has always been the best and I did not buy my Honda from Pacific Honda but the dealership I bought my car from always wanted me to do more then I needed to do as far as recommended service manual states. I was a bit concerned as to the purchase I had made and after a few times of being pressured to do more then was required I contacted Pacific Honda and Bill Engles told me just what I needed and has kept me going with only the required services and not a lot of extras that my car did not need. I would highly recommend Pacific Honda to anyone as they always provide excellent service.

mifmif

Jan 13, 2012

Overall my experience here was good, Robert was professional not hard selling, gave options and opinions as well. The show room was nice, clear and clean.

jhymas

Jan 13, 2012

I enjoyed James low key, sincere approach to helping his customers. The price was right both for the new Honda and for my existing trade in.

omarabdelghany

Jan 12, 2012

I had a great experience at Pacific Honda and would definitely recommend! Cheng and Albert were both great, they were easy to deal with, communicated in a clear and straightforward manner, and got everything done quickly and efficiently. I went in knowing exactly what I wanted and Cheng got me the deal without wasting any time. They even helped me get the car to my apartment the same day we finished the transaction (I drove the new car, Cheng drove my other car, and Albert drove a third car for them to come back in). The whole experience was great, no complaints at all!

schfanela

Jan 7, 2012

I had a wonderful experience with Ricky Lechuga at Pacific Honda. He isn't just like most car dealers who just worry about there commission. He really care about his customers, and will do all he can to make sure your car experience is a great one at Pacific Honda. Angel Schaffer

newk88

Jan 6, 2012

Wonderful experience overall but Jaime Jimenez really played largest role in our decision to use Pacific Honda for our purchase,great customer service. Will definitely will recommend this dealership.

cjos

Jan 4, 2012

As soon as Daniel Nichols walked up to me, I was worried. I don't like car salesmen as I've had bad experiences in the past. He immediately put me at ease and was VERY helpful in answering my questions despite the fact that I was not in the market to actually buy a car for another six months - I was just looking. When I am ready to buy a car, I will definitely go to Daniel as he made me feel he was honest and trustworthy. Thanks to him, I'm no longer afraid to purchase a car in the near future!

G_Monk

Jan 3, 2012

Overall, a great experience. Salesman Ricky Lechuga was professional throughout and gave us all the information requested without any over the top "hard-sell" techniques. He clearly listened to our requests and worked to get us a fair deal. My only criticism is that we found it incredibly inefficient and time-consuming to have to go across the street and wait over 30 minutes to begin the financial paperwork. This process could certainly be improved and felt like the type of experience I would expect from 2nd rate dealers. Once our offer was accepted, we waited about an hour and half or more before we were on the road with our new vehicle - this was excessive in my view and dampened our enthusiasm considerably.

edesautels

Dec 30, 2011

Overall, it was a great experience. My questions were answered. My price was met. For a car dealership, it was a pleasant experience, and I'm satisfied with my 2012 Honda Civic. Ask for Thom.

ravensbread

Dec 16, 2011

I had a very good experience at this dealership, buying a new car ~ which I normally dislike doing. The sales rep was courteous and went beyond the call of duty to see that I was satisfied. They did an excellent job of educating me about the vehicle. I would recommend Pacific Honda and, in particular, my sales rep. Jimmie, to anyone.

Jacquiallen

Dec 15, 2011

Ricky was a pleasure to work with and so Jaime. They always returnued my calls promptly and were very cooperative. I would happily call them in the future if I needed a new car.

weirdcanadian25

Dec 15, 2011

I was very impressed with Pacific Honda's service and especially the helpfulness of Daniel Nichols. He was able to answer all of my questions regarding the electronic and technical components of the Honda Accord. I came to Pacific Honda after visiting a Volkswagen dealership in North County where the salespeople were rude and difficult to work with. I ended up buying the Accord at a good price and am overall very pleased with my experience.- Zachary

Maregu

Dec 14, 2011

Great Dealer, service was great, honest, and fast, I will recomend them to any one looking to buy a car, they treat you with respect and undesternd clearly your needs, if you are lookin to buy a Honda look no were elese, go whit them they know what their doing, thanks!

GoldenG

Dec 13, 2011

Robert Wind handled all sales negotiations with ease and accuracy. Everything we discussed and agreed to over the phone was presented to me in writing when I arrived in person. He asked key questions to help me decide if this was the vehicle for me. He has a customer friendly demeanor at ALL TIMES along with sales expertise regarding their vehicles, polices and pricing options. Robert promptly addressed my concerns to ensure my complete satisfaction before, during and after I bought my CRV. Jose in finance was helpful as well.

deidremichie

Dec 12, 2011

Jaime was very personable, patient, nice, and helpful. I am turned off by "pushy" sales people and he was not pushy. He answered my questions well and helped me to understand the vehicles and cost. I bought my ideal car with his help and am thrilled! I would highly recommend Jaime and Pacific Honda!

Tess1010

Dec 10, 2011

Michelle was a great sales person, she really helped me by braking down the cost, helping me to understand how and where my money was being spent. Helpful for someone buying a car for the first time. she worked with me on the price to where i was comfortable paying the price i wamted to pay.

justin.edelman

Dec 8, 2011

I bought a Honda Crosstour here. First off, Wally was super nice and easy to work with. He knew the car very well and was able to explain all its features. The dealership was willing to work with me. I traded in an Audi because I wanted something a little more suited for my needs. I shopped around quite a bit looking for "crossover" vehicles but honda really offered the best deal. They worked with me on my used vehicle and worked with me on my credit as both were not in the greatest of conditions. Over all I really had a pleasant experience at Honda and am amped on my new car. It is not an Audi, but it also doesn't cost like an Audi :)Wally and Dottie really made our experience there a great one! Thank you.

joannabarraco

Dec 5, 2011

I was very pleased with the customer service that was provided to me when i visited Pacific Honda. They were kind, helpful and willing to do whatever they could to get me the car of my dreams.

YLIANA VELAZQUEZ

Dec 5, 2011

MY EXPERIENCE IN PACIFIC HONDA, SAN DIEGO WAS GREAT THANKS TO SALES CONSULTANT, ROBERT WIND. I WAS LOOKING ONLINE FOR A GOOD DEAL IN A 2010-2012 HONDA CIVIC SEDAN EX-L AND CAME ACROSS WITH PACIFIC HONDA. I CALLED THE DEALERSHIP & THE ONLINE SALES CONSULTANT, JERRY HAD MR. ROBERT WIND HELP ME. ON THE PHONE I IMMEDIATELY RECEIVED A GOOD VIBE FROM MR. WIND. MR. WIND GOT ME A GREAT DEAL ON A 2012 HONDA CIVIC EX-L & TOOK ME TO THE FINANCIAL DEPT. IN WHICH FADI HELPED ME WITH THE FINANCIAL PROCESS. BOTH ROBERT & FADI WERE VERY PROFESSIONAL. THANKS TO THEM I CAN ENJOY MY NEW CAR.

tumnus123

Nov 24, 2011

My wife and I detest car salespeople. Even with all the positive reviews here, we were wary when we arrived at Pacific Honda, ready for your typical high-pressure sales situation. We were delighted to find that Paul (sales manager), Wally and Fadi (finances) were informative, personable, professional, and in most cases, took "no" for an answer with minimal pushback. The one item that was pushed hardest was the extended warranty, but when we indicated that we wanted to take a few days to think about it, they quickly agreed and provided paperwork and information we could take with us. Wally was absolutely fantastic, even going so far as to correct Paul's understanding to our benefit. We had called ahead and let the dealership know we had a time constraint, and Paul, Wally and Fadi all did a great job helping make efficient use of our time -- I'd say we spent less than 10min total waiting as we moved through the car buying process, and Fadi had the paperwork well organized when we got to the financing stage. All in all, we couldn't be happier with the experience we had buying our new Honda Fit from Pacific Honda!

voxel

Nov 20, 2011

There isn't big pressure during the buying process. One sales man serves us, and he keeps friendly during negotiating. The price is not very good but is acceptable to me. He suggests us to buy alarm, but doesn't enforce it when we say no.

Nithonda

Nov 19, 2011

Bought a Honda Accord EX yesterday . Very pleased with their service. Thanks to Pete and Tomas who helped us through the whole process of purchase.

tonette66

Nov 19, 2011

James is pleasant and a wonderful salesman. He is knowledgeable and very helpful. He made sure that our questions are answered and helped us with the sale.

chansen

Nov 17, 2011

Pacific Honda was stellar from beginning to end. They gave me very personal attention and found my hard-to-find-car at a great price!

Jacob.Porter

Nov 17, 2011

The experience of Car Shopping was Greatly relieved of stress by Kevin Robinson He did not pressure me into any particular vehicle and his pantience with me helped want to buy a car. His knowledge and willingness to meet my needs made me relaxed and I was able to buy the car without any trouble. He should teach other Sales Associates How to do thier job. That was my third day shopping (after a 4 year deployment overseas) around for a New vehicle and He was the first out of 7 personnel that made me feel comfortable with my choice of vehicle. Thank you Mr. Robinson.

dnmim8887

Nov 17, 2011

I would definitely recommend this dealer ship, Bo and Michelle made sure that i was completely and 100% happy with the car 1 left with. Ive NEVER had dealt with a dealership to go above and beyond to satisfy a customer. My husband and I are DEFINITELY going to be returning to Pacific Honda Dealership once we need another car!!!!!

wilburwu

Nov 15, 2011

If you're looking for a Honda in San Diego area, this is a good choice. And Mark is a nice guy for making a deal. After negotiation, we got a really good price!

alex35

Nov 15, 2011

Mr. Ricky Lechuga was very friendly since the beginning and also he was knowledgeable of the vehicle's extras. like always round 1 in Mr. Lechuga's office took long but at the end we had a good deal, Pacific Honda gave us a fair trade in paid for our vehicle and we are happy.

Arby64

Nov 13, 2011

My "best ever" experience by far in purchasing a new or used vehicle. Michelle Judkins is a superb young saleswoman - articulate, knowledgeable, and with an engaging and refreshing personality. It was a treat to talk with her because one can tell that she really enjoys what she does and has the customer's welfare and best interests in mind. She very patiently answered all our questions and never made us feel ill at ease or uncomfortable even though my wife and I are basically novices when it comes to new car buying. In short, Michelle, is the antithesis of a "car salesman" and is proof that "one person can make a difference."Dotti also was delightful to deal with and made certain that our Pacific Honda experience continued to be a positive one. Dotti has a delightful and engaging personality and made us feel at home in her office as she took care of all the paperwork. I will certainly, without reservation, recommend Pacific Honda to friends and family.

goswser

Nov 11, 2011

I bought a 2012 Odyssey from Ted Cosby. Ted is very friendly and easy-going. I had a pretty good idea of what I wanted and Ted didn't try to push me into anything, but he did offer helpful advice to guide our decision. Ted is a genuine, kind man who isn't pushy or overbearing. I got the price I was looking for and a great interest rate on the purchase. Great experience.

awaisfeld

Nov 10, 2011

I highly recommend Pacific honda and specially Lenny Macchiarella and Ricky Lechuga as the most effective, friendly and helpful person who are always willing to help you and work the best deal and never hassle or put any pressure on you to buy. also their professional advice has been accurate and according to my wish and budget.Go see them and you will come back every time you need a car, as i have been personally doing since 9 years ago buying 4 cars from them.

Shamrock king

Nov 9, 2011

Very brief...After couple phone calls to Wally (salesman)I Dropped the trade in on a thursday morning, told Wally (salesman)I couldnt stay I had to be at work, asked him to text me the deals he had for me. By his third text to me I agreed to one No hastle.The new car was ready for me the following friday.Wally the salesman has earned my trust, your attitude and knowledge is great.Great delareship, Great service, Great sales Staff.I will come back.Thank you Pacific Honda for the great experience.

Kaveman619

Nov 9, 2011

Great experience! Great prices and service! They answered all of my questions and gave me a great deal on my trade in. I told them what I was looking for and they found it. Very happy with my new car and the deal I got.

restoesta13

Nov 9, 2011

A good friend of mine bought a car at the Pacific Honda so when i needed a car he recomend dat i should to go see Ricky Lechuga at Pacific Honda. Ricky was good guy, very friendly with great personality, he sold me a used 2007 Honda S2000. The car had a few scratches and damage in the roof but he take care all the damage, replace da roof and put new set of tires. He even give me rental car while my car was at da shop. Eventhough the car was a little bit overprice i was still satisfied when i got the car bcuz it looks brand new and drive great. Overall, i was very satisfied with my experience at da Pacific Honda. You guys have a great stuff especially RICKY LECHUGA ur assume men!!!!!

destef

Nov 1, 2011

We were met on the lot by Pete, who showed us the model we were interested in. He explained the difference in all the models of the CR-V,and we choose the SUV we wanted to purchase. He asked what we were willing to pay, and we negotiated a price we felt comfortable with. All negotiations were very low key and friendly. We decided to take advantage of the great offer of 0.9% financing for 36 months. We met with the finance person to close the deal. All employees we dealt with were very polite and the facility was extremely neat and clean. When we were ready to take possession of our new SUV, all the features and controls were demonstrated to familiarize ourselves with them. We couldn't be happier with the courteous service and the great product at Pacific Honda.

swilmurt

Oct 28, 2011

Ricky was great to work with! He made the process smooth and painless. I am very grateful for his tireless pursuit in finding the ideal car for me. I recommend him to everyone and want to say thanks for all the hard work. I love my car and had a great experience!!! Great job Ricky you hit this one out of the ballpark!!! Homerun!!!

yuyoumin

Oct 23, 2011

Ted Cosby provided me a great service for the car I bought at the Pacific Honda. I would contact him for my next car buying in future.

tcederwall

Oct 17, 2011

The service was great. Jaime made it an easy experience with no hassles. I will absolutely recommend Jaime and Pacific Honda to all of my friends and family.

Kathy L.

Oct 13, 2011

I purchased my car at Pacific Honda in 2003 at a fair price. Since then I've kept up with the services and have consistently found everyone there to be friendly, honest, competent, and quick. I recently had a major service done that came in nearly $150 less than quoted, and some body work was done at no charge.They will shoot you straight every single time, you honestly can't find better service for your Honda anyplace else.I will never take the car for service anywhere else.

Annickita

Oct 11, 2011

I got a brand new car at Pacific Honda 10 days ago and I am so very pleased with my purchase. I love my new Honda Fit 2012! Tarig helped me with my decision. He was very helpful, knowledgeable, attentive, but didn't put any kind of pressure on me, which I appreciated very much. He gave me a lot of info, answered all my questions and was there when I needed him but was respectful and didn't force anything. He was very patient and I had all the time I needed to test drive different cars and make my decision. Once I made a choice, he presented different options, helped me to make arrangements that respected my budget, gave me a great deal on the trade in of my old car and helped me get an excellent rate on the financing. He facilitated all the paperwork also. I give him and Pacific Honda 5 stars without any hesitation and would recommend them to my friends.

emanas

Oct 4, 2011

I got my car, Honda 2007 Civic from J.P. Bo four years ago and he treated me right, with no pressure. I remembered him from before and found out that he is still around so I asked for him.

sdstephie

Sep 29, 2011

Jaime was a great sales person. He made me feel very comfortable about the new car purchase process. I have never bought a BRAND NEW car before and I was a little nervous. But it all worked out great. I felt I got a good deal on the car, a great deal on my trade in and a great APR for my financing. SO needless to say I am very satisified. Thanks!!!

cjiannuzzi

Sep 28, 2011

Great people !!!! Great Communication !!!! Pacific Honda is #1 !!!!! Everybody like seems to click and take care of all of there customers.Thanks so much,Chris

sandycandy

Sep 27, 2011

I went to pacific honda with my girlfriend and was expecting the worst (as in any other dealership) this was until we were greeted by Wally (salesman), he was so low key not pushy completely understood when we told him "WE ARE JUST LOOKING" he just shrugged his shoulders and said "cool", we started to loosen up we finally went on a very informative test drive (this man know his product and likes it)got some numbers and were allowed to leave (unbelievable). Two days later I called Wally and told him I wanted to buy but had only 45 minutes, he said "no problem" and to my utmost surprise I was in and out in 40 minutes.This salesman is amazingly talented and friendly, I will personally recommend him and this dealership to all my family and friends. Keep up the good work Wally

cscheidegger

Sep 26, 2011

Wally really took the time to help my husband and I ascertain which vehicle would best suit the needs of our growing family. He was thoughtful and patient with us. We really feel like he worked hard for us to get us the best deal on our cars. We are definitely a Honda family and plan and working with Wally again in the future! Excellent service!

T&LKENNEDY

Sep 23, 2011

Peter made the whole experience , unpressured & fun.............he tried to give us a very good deal, to fit within our budget......and he did! We love the car..........our first big purchase. Thanks Peter.................................................... you took the stress out of our buying experience!The Kennedy's

magkmonkie

Sep 17, 2011

They gave me a good price on my trade and did EXACTLY what they said they would upon entering the dealership lot. Thanks Pacific Honda!

Rafaelpadrigon

Sep 15, 2011

Ricky did an amazing job on selling me the vehicle that i wanted. I made a request to find me a specific honda and in less than a month, he got me the right one. He's very friendly, easy to talk to and very energetic, that made the deal very pleasurable and easy. Pacific honda is lucky to have him.

d&f_alcala

Sep 13, 2011

This is the first vehicle we buy in a dealer and we are very thankful that Ricky Lechuga helped us with our investment. Mr. Lechuga was very helpful to accommodate our needs and wants at once. He understood our needs, he listed to our concerns and very patiently he walked us through the process and very happily we drove off the lot we our HHR. We highly recommend Pacific Honda and especially to Mr. Ricky Lechuga, we can't wait for our circumstances to get better and go back and get our second car from him. Mr. Lechuga is a very nice person that helps you out from the heart, not just to make a sale. Even after the sale he has been assisting us with silly questions and concerns about the car (again this is the first new car we have).Thank you Ricky for all your help!

lornaaa

Sep 11, 2011

As soon as we walked in, we were warmly greeted by sales representative named Marcos. He courteously asked and showed what we were looking for. The price deal we wanted were taken care of within a short ti,e and we drove home the care we needed in about 3 hours.

newhondaowner123

Sep 5, 2011

Although it was my first time buying a new car, I have to say the overall experience was not too bad! Jaime was very helpful and understanding. We were able to come to a fair and reasonable compromise, so were able to leave the dealership happy. Would recommend others to purchase cars at Pacific Honda.

Donna Alioto

Sep 2, 2011

We were more than pleased with the Service at Pacific Honda. Wally was an exceptional salesman and is a great asset to his dealer. He treated us with great respect and professionalism. This was the best new car buying experience we have ever had and between the three of us we have bought a lot of cars through the years. Our finance experience went just as well. Dottie was very personable and efficient. We will tell all of our friends and relatives who may be looking for a new car that Pacific Honda will treat you right with honesty and integrity and because of that we bought two new Honda Accords.Thank you again Wally,Donna, Carol and Catherine

marcia54

Sep 2, 2011

I give this dealership an overall A plus experience. Team members all worked together to make our experience effortless. The dealership didn't have the car we wanted so they had it shipped down the following day. I would recommend this dealership to anyone buying a honda.

dfeuerborn

Aug 25, 2011

Wally and Paul were both great to work with. It was finally fun buying a car. They made me laugh which is priceless. What a great team. I know Paul will go far in being the new Sales Manager. He is fast, efficient, considerate and thoughtful. He has wonderful ideas and HONDA is lucky to have him represent their product. Wally, made sure I was comfortable in my car when I drove it away. Pacific Honda gave me a FULL TANK OF GAS!! That's a first. Also, Wally explained the car to me and did it in the perfect amount of time. He's a great guy. I'd sent my mother to him to buy a car. I felt good about the price. It's something else when the sales person has your best interest in mind, not theirs. Thank you both Wally and Paul! EXCELLENT JOB GUYS. Thanks for making buying a car fun and not painfully scary. Buying a car should be fun.

AliHernandez

Aug 23, 2011

Jaime was great to work with! We give him an all 5's rating because he was very friendly, worked with us to make a deal that was affordable and fair, and we were able to settle on a very reasonable price. He also opened our eyes to the world of leasing a car with an option to buy, and we are really excited about the opportunity. Thanks Jaime!

ysheu

Aug 21, 2011

My car buying experience there went so well! Ted helped to make the process quick and easy, with his friendliness and knowledge. He also helped get me the exact car that I wanted, even if it had to be sent down from Riverside. I definitely recommend Pacific Honda.

Lauren4658

Aug 20, 2011

Although AAA supposedly had a "special rate" with a Honda dealership in Escondido, I decided to check with a closer dealership to see if they could come close to the special rate (Escondido is about a 30 min. drive from my house). Not only could Pacific Honda (in Kearny Mesa) come close, they BEAT the rate I was quoted as the special AAA rate! Wally was our salesperson, and he was super nice and helpful, and also very knowledgeable about the car. The car buying experience was painless, and I am excited about my new car. I was a bit concerned as I saw some reviews that weren't very positive, but I have absolutely no complaints. I hope the service side of the business is as efficient and pleasant as the sales side.

bigcal760

Aug 18, 2011

Carlos and Ricky has given me the best overall experience I ever had buying a car These two gentleman are very talented at what they do. Most of all they were very honest true to what they say they really made me feel great about buying a car from Pacific Honda.

michael mccoy

Aug 10, 2011

Because the sales person was very friendly, respectful and very helpful with the buying process and he also let us know in detail everything we needed to know about the vehicle that we purchased. I'll definately recommend this dealer!

Julieups

Aug 10, 2011

Thank you so much, Ricky! I came in to you last minute on a friday after work & you had me driving my new car home that nite! Still loving my Pilot:-)

Abeirne11

Aug 4, 2011

The prospect of buying a new car to me,(a first time buyer) was scary to say the least. Finally in June, I decided to just go in and test drive some cars that peaked my interest online. After-all there is only so much online shopping one can do. I arrived on at Pacific Honda with absolutely no intention of leaving with keys to a 2012 Civic - but I'm glad I did. The sales person Jaime walked me through what I described to him as important to me in a car. Every thing from gas mileage, crash ratings, color and trim were made note of. Within 15 mins, I was in the perfect car. While on the test drive Jaime talked to me about the 0.9% APR offer they had going on-and of which I wasn't aware of. Not knowing my credit score, we ran some info and I qualified :) and I couldn't be more happy with my purchase and Jaime. I was in and out of Pacific Honda with my new car in an an hour and a half flat. After buying my Civic I wondered why I waited so long to buy a car - and quickly realized that I definitely picked Pacific Honda for truly all the right reasons!

Chadvh

Aug 4, 2011

I was extremely pleased with my car buying experience at Pacific Honda. From the outset Jaime was willing to go above and beyond in order to find us a car that met our standards and fit our budget. He said that their motto is to "create a customer for life" and with the great service I experienced with Jaime, he did just that.

mmacomber

Aug 1, 2011

I just got my new lease at Pacific Honda, and Nancy Dunn was absolutely amazing start to finish! She made sure that I got everything that I wanted in my new car, and handled every detail. I have never had a car buying process go so smoothly, and handled so professionally. Nancy was extremely well informed about the Odyssey, and helped me walk through all of the details I needed to know. Additionally, Dottie Banu in the finance office made the paperwork process effortless. She explained every intricacy, and I really understood so much more than I ever have about buying a car.I would highly recommend Nancy and Dottie and the staff at Pacific Honda for anyone shopping for a new car. You will be well taken care of!

Myview

Aug 1, 2011

They went out of their way to get my family in to a great car. Very satisfied with my purchase and we will definatly be back to buy our next car.

mike9009

Jul 26, 2011

I hope I am spelling Joji's name right! I can't find his card at the moment....Anyway; I am an over-analytic who does lots of homework. And I was skeptical of my first dealership experience before I even walked in. But these guys were awesome, from the moment I stepped on the lot, to closing the deal with the Finance Dept (Fahdi was so great to deal with). Joji and Kevin both proved their skill at reading my consumer personality and acting accordingly -- no pressure, very transparent, accommodating all our concerns, informative. In a word, helpful! It's obvious they care about what they do and care about creating a solid reputation for service. I am enjoying my purchase thus far....thank you again!!

ihateregisteringfu

Jul 25, 2011

Nancy Dunn was great! She was very helpful and was able to answer my questions or provide someone who could. After I purchased my vehicle, she even drove the car that I came to the dealership in, back to my home in Pacific Beach. Great customer experience!

lkosmos

Jul 8, 2011

Bar none, one of the best overall car buying experiences I have ever had. When I walked onto the lot, I was greeted by Scott Steven - who I later ended up purchasing the vehicle from. He was extremely knowledgeable about all the models of Hondas on his lot. I went in to test drive a hybrid and realized it wasn't quite was I was looking for. Scott recommended I check out a CRV. He was extremely patient with me while I hemmed and hawed in regards to which vehicle I wanted. There was absolutely no pressure at all from Scott. He wanted to make sure I got into a vehicle I really liked that fit my lifestyle. Such a cool guy. When I told him I was going to another dealership to test drive more vehicles, he even encouraged it! The respect and courtesy I received while on the lot of Pacific Honda is one of the number one reasons I went back to the dealership. Scott worked deligently in finding the EXACT vehicle I wanted and it was delivered in a very reasonable time. While I was waiting for it to be delivered, I was greeted by the owner Bo. Such a nice (and very funny) man! The finance process was fantastic. Once in finance, Paul Tavares took great care of me. I know it's a business, but Scott and Paul made me feel like they truly had my best interest at heart. Honda has an amazing reputation and it was such a pleasure being able to have a high quality experience when dealing with people who represent Honda. Thank you Pacific Honda!

a.chear

Jun 30, 2011

This was my first time ever buying a Honda. Nancy was very friendly and professional. She answered all my questions and gave great recommendations without ever being pushy. I received the car and am very satisfied with it. I'm looking forward to shopping at Pacific Honda again.

f1hybrd

Jun 30, 2011

We were looking for a pre-owned certified Honda, and I really liked Pacific Honda's selection compared to other dealers. Also, the manager doubled what another dealer had offered us for our trade-in. Ted was very courteous and helpful, both during and after the sale. This is our second car purchase from Pacific Honda, and they've always treated us very well.

kathy miller

Jun 29, 2011

We bought a new Honda Pilot from Pacific Honda in San Diego and had a great experience. Our salesman, Richard Inzunza, was professional, helpful, and listened to our needs. He spent a lot of time test driving cars with me (and my three children), negotiated a great price, and then hunted down the Pilot when they were out on their lot. He even came in on his day off to close the deal. His support staff, Lenny, Lionel, and Dotty were also professional, pleasant, and easy to work with. Overall, we had a great experience and would highly recommend Pacific Honda and Richard Inzunza.

kaja

Jun 28, 2011

Nancy is a great dealer. She's patient and friendly and is not pushy like a typical salesperson. She's very welcoming and I would shop with her again.

Natasha1

Jun 25, 2011

My overall experience was great! The people are extremely friendly and the sales representative wasn't pushy, which is exaclty what I wanted he was honest and explained every detail clearly. I'm in love with my new car and would def recommend this dealership.

cate9680

Jun 25, 2011

It was very clear that Pacific Honda consistently goes above and beyond to make sure their customers have a excellent experience and leave the dealership satisfied. They are professional, knowledgeble, friendly, and willing to go the extra mile.

Alley1964

Jun 15, 2011

I was looking on the internet for a Honda Accord (used) with low miles, so I called Pacific Honda and Albert answered my call and answered some questions I had, he even called me back before I drove down to San Diego, so I wouldn't have a wasted trip. Albert was very pleasant to work with to find the right car for me. Albert took us all over the dealership and let me choose the Honda Accord I wanted to test drive. Albert was so patient and very nice to us. I actually picked out the car I wanted and Albert made the deal a smooth one. Usually buying a car is such a big hassel and your there for hours upon hours just doing paperwork. Albert made it such a pleasant extraordinary experience this time around, I totally recommend going to see Albert at Pacific Honda for help. Thank You Albert for everything!

klmvangard

Jun 14, 2011

I leased my first ever Honda, an Accord SE on 4/21/11 from Pacific Honda. When this car was totaled on 6/2/11, Pacific Honda went out of their way to comfort and act as a resource for me. They assured me that they would take care of me when the time came to get another car. Once the insurance company finalized the numbers, Pacific Honda was able to locate an extremely inventory limited model/color so that I was able to replace my original purchase with the exact same model/color, at the same price. Because of their help, I was able to get my new car before the checks from the insurance company had even been received. Their customer service is OUTSTANDING!!!Not only are the people in this dealership friendly and courteous, but they LISTEN, a skill which most car salespeople do not have.Thank you Wally, Lionel, Franklin and Steve!! You have made my car leasing experience a pleasure. Will highly recommend you and your dealership.

mfarnes

Jun 13, 2011

Mark was friendly, not pushy, knowledgable, patient, polite, eager to do anything he could to help us find a car that was "right" for us. His offer for us to call anytime with any concerns was sincere and we appreciated the follow-up call we received from him.

jgrinage

Jun 7, 2011

This was my first car purchase and I couldn't have found a better price. I've always wanted a Civic and I had my heart set on getting one. I didn't think for what I was willing to pay they could put me in one, BUT they did! There was even some minor detailing I requested on the interior to be done and they let me take the car that day and bring it back in the next week to have what I asked for taken care of! I couldn't have asked for better customer service! Jim and Ricky were FANTASTIC and we will definitely go there for all of our future car purchases.

bmgarland

Jun 6, 2011

Salesmen Mark Morrow and Jim Gardemann really advocated for me and were very professional. I appreciated the special treatment I received and would definately recommend them to friends interested in buying a Honda.

SallyCatman

Jun 5, 2011

This is for the service department. If I could give them zero stars I would. I was stranded when I turned off my 2009 Honda Civic (23k miles) and it wouldn't turn back on again. I had to get a tow truck. The tow truck driver tested the battery and said there seemed to be something wrong with the alternator or battery. I took it into the Pacific Honda service department and tested the battery and said it was good and just blew me off. I took my car in two days later to get the oil changed (elsewhere not the Honda service department). They checked the battery and said it tested bad. I called the service department (my car is under warranty for another year and a few months) to make an appointment to check it again. When I got there, they claimed they had no record of the appointment and "sometimes the girls up front don't keep good track of the appointments". What? Isn't that their job? The service writer named Jennifer was extremely rude. She told me it would take 5 hours. I asked if they could give a ride back home and they said they don't offer that service. On the website, it says that you request a shuttle service or rental car. I just left because I didn't want to sit and wait for 5 hours. My opinion of Honda has really been tarnished. I am going to take it to a different dealership for service. Perhaps, I will have a better experience. I doubt it can be worse.

janalcafaras

Jun 4, 2011

Our overall experience was fantastic. Nancy Dunn was our dealer. She was so helpful and not pushy at the same time. Eventually, she was able to give us the car at the price we initially asked for. She was very pleasant to work with and very informative from the very beginning. At the end of the deal, we worked with Dottie Dahlin, the Finance Manager. She was one of the sweetest, most friendly people ever! She was also very knowledgeable. It was such a great experience. We will definitely be returning to Pacific Honda in the future.

rjsheehy

Jun 4, 2011

Robert Jimenez was the difference maker in this deal. Great guy, good personality, down-to-earthy guy. Not a hard sale, but an informed sale.I told them I did not want to haggle and wanted rock bottom price, and they gave it to me. Robert knew what I (the dad) wanted hear, and he knew what my daughter wanted to hear.Bob and Brianne Sheehy

totalled

Jun 3, 2011

I had to get a car fast as I had totaled mine. Carlos was knowledgeable & found several great options for me fast, AND, worked within my parameters. The service was fast, efficient, friendly and without pressure. I would highly recommend both Carlos and Pacific Honda.

svillalpando

Jun 2, 2011

i had Ricky as my dealer and he was very nice and friendly. He answered all of the questions that i had and i had good experience being there. he was very helpful and i liked how he followed through with everything that he told me he would do. i would always recommend him to my friends and family whenever they want to purchase a car. And for a good experience go to used cars of pacific honda :)

antfit

Jun 2, 2011

I had an appointment to get my old vehicle looked over for a trade in. I knew what I wanted (a Fit sport) and Ted didn't try to convince me to pick up a more expensive car, he respected my decision. He showed me what was available and we went out on a few test drives. We went over the numbers, did the whole back and forth price negotiating, and eventually came to a number I was content with. After that I went to the financing department and signed my papers. When everything was finished I had a new car, cleaned up, with a full tank of gas. We all know buying a new car can be a hassle, but Ted and Dottie (she's works in the Financing department) made the best experience I've had so far.

nashjoe

Jun 1, 2011

we just went to look at new hondas and were met by a salesman (Wally) and WOW we were impressed right from the start with his courteous low pressure approach and knowledge of hondas. He was very patient and went to a great length to make sure we had all the info (even though we told him we were not buying), and guess what we went the next day and bought it even though our credit union was going to get it for less.We personally recommend this dealership and Wally to all our friends and family. Keep up the good work guys

Aracely v

Jun 1, 2011

I decided to try and get a newer car and trade in my old one. As we went not to sure we would be able too Dennis talk to us showed us some nice cars , then as we talk to him about our budget and ideas he explain everything in a way it all made sense with no bs like other dealers would. He made us his priority and sat there and made sure we left the lot with a newer car. He tried his best to get as much for our old car and make our payments on our budget snout said he is a great sales man and deff. Recommend him with out a doubt thanks Dennis

rvasely

May 31, 2011

although I didn't purchase a vehicle,the salesman Jimmy Gardemann was very helpful and friendly with my wife and I.We test drove the 2012 civic and am very interested I purchasing a 2012 civic.Jimmy was very courteous in going over everthing pacific honda has to offer.I am currently waiting for Jimmy to call me once the civic I want comes in to pacific honda. Robert & Madeline Vasely

avz123a

May 22, 2011

My husband and I went to Pacific Honda to look at a car to replace our aging BMW. We worked with Scott Steven and couldn't have had a better experience! Scott worked with us to find the right car for our needs, and even brought in the EXACT car (Accord Special Edition, black with ivory interior) that we wanted from El Centro since it wasn't on the local lot. Scott went above and beyond in his service with us, giving us a fair trade-in value on our car and setting us up with a fantastic deal. I would recommend Pacific Honda, and Scott Steven, to any family or friends looking for a new car!

Constanze

May 18, 2011

I would always highly recommend Nasser Malakooti, as he showed, that buying a car from him through Pacific Honda can be a pleasant experience. With a beginning phone call to Nasser Malakooti, I was surprised about his follow up calls and his listening skills, providing & selling me a car, that was in my price range, low mileage and a warranty.

jojoucsd

May 14, 2011

Even though I only had the intention of test driving cars and not purchasing, he still took the time to drive out to pick me up from my home and take me to the dealership (I don't own a car, hence the special treatment. It's really an ironic situation.) If that doesn't tell you how dedicated he is to the experience of the customer, then continue reading. Patiently, he allowed me to drive the Fit Sport, CR-Z, and 2012 Civic. He answered all of my questions and was very knowledgeable about each car. It was refreshing to work with a salesperson like him. Even though I didn't purchase a car that day, he took the time to drive me home and never once pressured me into purchasing a car. Thank you for the ride JT! I appreciate the great service, friendliness, and honesty.

Kirk Erskine

May 13, 2011

I went to three Honda dealerships in San Diego County to shop. My experience with Ted Cosby the Sales representative compared to other dealerships was amazing. Not only did he reveal all my options, Ted and Fadi( Sales Manager) advised me of the buyout at the end of my lease.Other dealerships strictly came up with numbers with no explenation. In my thirty five years of buying and leasing vehicles my experience with Ted and Nadi has been the the best. I told them what i wanted and were they had to be in pricing and they got the deal done in a very timely period. I felt Ted is the most honest sales person that I have ever dealt with.Great Guy, I will return to Pacific Honda for future purchases.

choppo05

May 10, 2011

This dealership has great customer serviceI didn't feel the surrounding by sharks feeling once I walked in. My experience was especially great because my salesman was Ricky. He was very knowledge, helpful and patient with my car buying experience. I usually get a rushed or uneasy feeling around dealers but this was actually a relaxed environmentI would like to thank Ricky for provided superb customer service when I bought my Chrysler 300 this past weekGreat Job

duel_revolver

May 8, 2011

Everyone at Pacific Honda was fantastic for this first time buyer, but by far Nancy was the best! She was very knowledgeable about the Honda Fit that I was interested in and even showed me features I did not know it had. The whole experience was very relaxed and even a little fun. If you get the chance to work with Nancy, know you are in good hands.

thetrosties

May 8, 2011

My experience with Pacific Honda, and specifically, Jimmy Gardemann, was great. He was easy to deal with, extremely patient with all my car questions, and gentle with my husband, who has Parkinsons. I would recommend him to every one wanting a new Honda! He made the unpleasant experience of buying a car fun. And was very thorough, showing us every detail of the car.

donnaadenham

May 8, 2011

Our salesman, J.T. McDonald was fabulous. He listened to what was important to us in a vehicle. He did not play the game "what will it take for you to take this car home today." We leased a CR-V at a fair price. The whole transaction took less than 3 hrs. This was our first experience with Pacific Honda and Honda in general. My husband and I would recommend J.T. and Pacific Honda.

JPLawrence99

May 3, 2011

My wife and I visited Pacific Honda because we had purchased Hondas from them before. I was in the market for a sports car, looking at the Mazda MX5 but had concerns. I knew about the S2000 but did not believe I could actually get into nor be able to drive the car being a bit mobility limited. We met Dennis on the lot and let him know we would like to view Honda Accords. As part of his consulting he asked if I was looking at other cars. I mentioned the Miata and causually mentioned I would really like a S2000 but had concerns.Dennis picked up on the mention of the S2000 and said one just came in yesterday would I like to take a look while looking at a 2009 Accord. Knowing I could not drive the car I said sure. After test driving the Accord Dennis convinced me I should at least take a test drive. Having reservations but being game off we went.Needless to say I purchaesd the S2000.Thank you Dennis.Paul LawrenceS2000 owner

JH24

Apr 30, 2011

I just wanted to say I have never had a more pleasant car buying experience in my life. I normally hate going to buy a car but I must say dealing with Frank in new car sales made out my fears to rest. I have never met a more professional nice salesperson, he took the time to answer any questions I had, put no pressure on me to BUY NOW and treated me with the utmost respect. If you are ever in the market for anew car do yourself a favor and stop buy Pacific Honda and ask for Frank in new car sales, you will be glad you did.

San Diego

Apr 26, 2011

Jimmy Gardemann was a pleasure to work with during our visit to Pacific Honda.We visited Pacific Honda expecting to lease a car, and ultimately chose the CR-V. Jimmy was no-nonsense, very pleasant to deal with, answered all our questions without pushing the sell, and ultimately we leased our CR-V with no hassle. I would recommend Pacific Honda and Jimmy Gardemann highly to anyone looking to purchase or lease a car.

Insanedraggon

Apr 25, 2011

Friendly, helpful, interested in what the buyer(s) want/look for in the car. Very patient and pays close attention to detail in what the buyer(s) want in their car/truck/suv and contract. I recommend buying from this wonderful establishment and personally feel at ease when buying from them (from a person who doesnt buy/lease cars often).

changs28

Apr 24, 2011

I went in with as much knowledge as I can have over the internet and friends about the vehicle. I have also checked the pricing and have decided on a price I am willing to pay for the vehicle. I am very glad that everything comes together quickly. The salesman didn't push on anything that I wasn't interested on. So we both saved a lot of time.

iljhamv

Apr 24, 2011

Scott was excellent! From the moment we stepped onto the dealership, Scott was there to help us despite being super busy. He was very patient and never pressured us to buy a car. He answered all of our questions and was very friendly. In the end, we ending up purchasing our dream car and he was there until the very end, way past closing time, to show us how to use the features on our new car. Outstanding service, outstanding dealer!

kkatz

Apr 21, 2011

Everyone was professional and willing to negotiate the trade-in value of our old car, the price of the new car and options, etc. Wally, the salesman we worked with, made the process fun- good personality and knowledgeable. It was obvious why he was the salesman of the month. Lionel and Adam in finance were very polite and fair on the negotiations. Not at all sleazy like other dealerships - no games. They were respectful of our time and our needs and did not rush us through any part of the process. They wanted us to look at and test drive as many cars as we wanted in order to be sure of our decision. I passed 3 other Honda dealerships on my way to this dealership because a friend recommended them highly (and her family has purchased at 20 cars from them over the years). After my experience, I would gladly make the drive again and be loyal to this dealership because my experience was so positive. I got the sense that their goal was to be fair so as to get repeat business -- and they will get mine. Instead of just handing over the keys, Wally came out to the new car, showed us every feature and how to use it and made sure everything was comfortable. It didn't seem to bother him that the dealership had closed 1/2 hour earlier. He was genuinely interested in making sure we were happy. Wally and Adam (finance dep't) both followed up with us 48 hours later to make sure we were happy with the experience and the car and to see if we had any questions. I would absolutely recommend this dealership without hesitation.

pmatthew

Apr 21, 2011

It was a pleasure working with Mark Morrow at Pacific Honda. He is professional, attentive, easy going and not pushy. I was impressed that all the paperwork was taken care of in one location and at one timne. I was also pleased to receive the full amount for my trade in according to the Blue Book value. There was a bit of pressure put on when I met with the person for financing and he discussed various add ons that I had initially declined. Overall though a pleasant experience and Mark's help was great.

Pandapanda88

Apr 20, 2011

I had just recently got into in accident and was looking for a vehicle. I really wanted a used honda Civic. Mark was right there to help me find it. He was incredibly kind and resourceful. I found my car within an hour. He made the purchase process super easy. He actually worked with me and didn't try to hassle me like other car dealers. I was very comfortable with him and i'm very satisfied with my car. She's great! Thank you Mark!

CarlosA

Apr 19, 2011

Dennis was very friendly and helpful. He made me comfortable and treated me with respect. He was willing to work me and appeared to be honest. He made good with everything he said he would do for me. Dennis didn't pressure me or use tactics that I have experienced with other car sales people.

mmariusica

Apr 19, 2011

Great service. This is the third card I bought from them. Very competitive price and fast decision turnaround. Lots of vehicles in the inventory. I have recommended this dealership to my brother and my friends. I have received a call from the customer service manager who has thanked me for my business. Very impressive.

designlead

Apr 14, 2011

The agent was very professional and dealt with us with no sale pressure. They managed the documentation quickly an accurately. The agent was very friendly, personable and honest. The overall experience with other staff such as accounting was very pleasant and quick. I believe we got a value for our $s.

ksouth

Apr 13, 2011

Mark was very professional. I enjoyed buying a car form him. He answered all my questions and I feel like they gave me a fair price. There were plenty of models to chose from and Mark helped me find the right one for my needs. I would bring my business back to pacific honda.

aeiler

Apr 13, 2011

Nancy was fabulous! I knew what I wanted and she didn't try to sell me anything else. Absolutely terrific. I did feel a little pressured by Finance to purchase the options (paint protection and alarm) and I did not feel that I could change my mind and decline. When he explained the payment for the options, I thought that it was a ONE-TIME payment, not that it would impact my monthly payments. This was not clear to me at all. After I agreed to the options and reviewed my monthly payments, I questioned the amount. He then explained that the options were a MONTHLY addition. Had I known this, I would not have received the Paint Protection option. Altho he apologized, I explained that I didn't really want the Paint Protection, but he tried to just sell it to me and did not offer to re-do or modify the lease. This was disappointing. I went in not wanting to pay more than $200/month and now I am paying $40 over. Lesson learned.

Jacygrrl74

Apr 9, 2011

My experience in Pacific Honda was very professional and very friendly.I was offerd a very good price.They all was very pationate and take there time to answer any of my questions.I will dafinatly reffer other people to the sales consultant and the dealership.

amybo

Apr 7, 2011

I had a great experience at Pacific Honda. Mark was incredibly friendly and took the time to give me all of the information that I needed to make my purchase. It felt like an easy, hassle free process and he even took the time to follow up with me after my purchase. I highly recommend it!

noursham

Apr 5, 2011

i want to thank Ricky from my deep heart because he is the best man ever,, regardless a salesman.. and to all who helped me through the process to get my beautiful car,,, im very satisfied and happy that Ricky helped me to decide and get the car and im just loving it....thanx again Rickywith all my lovenour bakier.

aaroncrtz

Apr 4, 2011

Excellent service, great experience. Everything went smoothly and according to plan. We got the car we wanted with considerable ease. The salesman we worked with was prompt and efficient. We are very satisfied with the vehicle we purchased and highly recommend Mark Morrow and Pacific Honda in general. A+ quality.

cjhiggin

Apr 3, 2011

I just bought my first new car from Pacific Honda. Our sales associate was Mark Morrow; Mark was incredibly knowledgable and helpful, and made the decision to purchase from Pacific Honda a breeze. He was considerate of my financing needs and helped me to get the deal on the exact car I was looking for. His patience, and laid-back personality made the entire buying experience great. Pacific Honda had a great inventory and Fadi with the financing team was incredibly helpful. For anyone looking to buy a new Honda in San Diego or nearby, I recommend doing business with Pacific Honda. Thanks for the help, Mark and Fadi.

zooanimals

Mar 31, 2011

Everyone was very friendly and professional. I would recommend this dealership to others. All my questions were answered. Wally showed me all the features in my new lease 2011 car even though I was my previous car was also a 2007 Honda Accord. I have driven my car for 1 day and it is great.

janet.lockett

Mar 31, 2011

Ricky was awesome! He helped me find the perfect car for my daughter. He is kind, helpful, considerate, caring, and pays attention to the details. He helped us find a vehicle in our price range. He even went to bat for us to get us a price we could afford. We are very happy. Thanks Ricky!!! :)

wiltshirec

Mar 28, 2011

Before committing to a purchase, they were very flexible in allowing me to see if my motorcycle fitted inside the Odyssey mini-van, which was a primary motivation for the vehicle choice. They provided no particular pressure to buy one option over another, but provided good advice on each model. The price on the trade in value of my leased car was excellent and they accepted the leased car despite it having 12 months still to run and some significant miles on the odometer. My ultimate choice of vehicle was not available, but they had it available for me to pick up within one day of committing to purchase. Throughout it was an excellent and effortless purchasing experience, and there are too many good reasons to recommend Pacific Honda to remember them all. At the end of the day it comes down to the people that I interacted with the most and Wally, Lionel and Steve were a delight to deal with.

mknan

Mar 28, 2011

Jimmy Gardemann greeted me while I was outside looking at cars on the lot. I explained that I was waiting for my son and he was helpful without being pushy. He was professional and patiently answered my numerous questions while awaiting my son's arrival. The entire car leasing process and trade-in of my previous car went very smoothly thanks to Jimmy's help. It was a pleasure dealing with him and I will recommend him to my friends.

jalegre

Mar 27, 2011

Outstanding service and great customer service. Mark was very helpful and he was able to find the exact car and color we wanted. He made the process very stress-free. I highly recommend Pacific Honda and Mark, the sales associate to anyone looking for a great quality car.

mlaliber

Mar 27, 2011

Mark went above and beyond what he needed to do to ensure we were happy. He was patient and made sure we were aware of all our options before we made a decision. It has been a month since we purchased the vehicle and he is still making sure we are happy. Thanks Mark for everything you have done.

VegLove

Mar 27, 2011

As a first time new car buyer, I was very pleased with our experience at Pacific Honda. During our car shopping experience at other dealerships, dealing with "pushy" car salesmen became quite dreadful. Mark Morrow was our first point of contact at Honda and could not have asked for better customer service. He spent the whole afternoon/evening with us ensuring that we left Honda 100% happy; adding some incentives to the package deal (including a run to Wendy's for some french fries because I had not eaten all day)! And, I would also like to thank Paul and the finance team for making the numbers happen! I will definitely recommend Pacific Honda to all my friends/family for future car buying experiences! Thankyou

jgranese02

Mar 27, 2011

Extremely happy with the sales and finance team (Michelle and Paul)!!! Today I got my first car and was treated with respect and honesty. The crew were friendly, knowledgeable and efficient. If you are looking to buy a new or used Honda, I highly recommend Pacific Honda if you want great service! They definitely earned their 5 Stars today :)Thank You,Jillian

nzenaty

Mar 26, 2011

Had a great experience at Pacific Honda. Got exactly what we were looking for and at a great price as well. After doing our research, we found that Pacific Honda had the best deals in San Diego. Mark Morrow was extremely helpful and kind, and made the buying process very simple and straightforward. Would highly recommend him if you are interested in buying from Pacific Honda. We are very pleased with our purchase!

JakeStevens12

Mar 25, 2011

Bought a Civic at Pacific Honda. Ted Cosby, my salesman, took great care of me. He's not your typical phony car dealer that you are normally forced to put up with in order to buy a car but a genuine good guy. He definitely went the extra mile to take care of me. Great inventory at this dealership. When you go just ask for Ted.

stefanieg007

Mar 21, 2011

I am "credit challenged" and did not think I would get financed. I spoke to Samantha over the phone and explained my situation. She took care of all the details over the phone so all I had to do was come in and sign. Wow! It was so easy and everyone was so helpful! I have already sent a co-worker to Samantha... she has definitely earned my respect and my recommendation.Stefanie Green

celestevargas

Mar 21, 2011

I can honestly say that my husband and I are pleased with the level of customer service we received from Pacific Honda. After looking at their Yelp reviews, I was somewhat skeptical about visiting them. Thanks to Samantha from the sales department the process went smoothly and we were satisfied with our purchase.

Julie Guadagni

Mar 21, 2011

Buying a new car has always been one of my most hated things to do. However, my visit and ultimate purchase at Pacific Honda has completely changed my mind. Our salesperson, Scott, was AWESOME! He knew his product well and was very patient and accomodating to us. He made us feel comfortable and actually made our car-buying experience fun. We purchased a Honda Civic from him and could not be happier. Thank you, Scott!

mestrella739

Mar 18, 2011

My experience with Pacific Honda was great. Mark Morrow was very helpful and pleasant to work with. He was able to provide me with the necessary information in order for me to make a decision on whether or not to lease a Honda.I would definitely refer my friends and family to this dealership.

anayudu

Mar 15, 2011

Customer service was excellent from the start. Our first contact was Mark Morrow on the lot. Mark provided information via e-mail, and I set up a time to test drive a car. When I returned to test drive the car Mark had me finish the process with Tarig.Tarig did an excellent job as well!. Tarig worked with me on the cost and initial paper work to purchase the car. Jose did a very good job closing out the car purchase process.I was very pleased with the entire new car purchase process, and would recommend Pacific Honda to anyone looking for great customer service and good prices.

scohen1231

Mar 15, 2011

When I originally called every Honda dealer in Southern California, Pacific Honda was the only one willing to find the car I wanted in the color I wanted without me coming in for hours to fill out paperwork. When they ordered the car, they called me to tell me the ETA. The day the car arrived, Mark called me and set up a time for me to come in.Everything was great when I came in to buy the car.This is not the first car I bought at Pacific Honda and certainly won't be the last.

tflittle

Mar 14, 2011

Mr. Robinson was absolutely the best salesman I have ever encountered. His customer service and friendliness goes far beyond just selling a car. I would recommend him and Pacific Honda to all of my friends and family. Thank you for making my car buying experience a pleasurable one.

akeller212

Mar 14, 2011

Jimmy was great! He got me what I wanted at the price I needed. It was an easy and fun experience getting my first new car! I was prepared to deal with a lot of back and forth to achieve what I needed, but Jimmy was able to deliver on what I asked for. He was personable and attentive to what I was looking for and made the experience very smooth.

BethRN30

Mar 14, 2011

Peter was very attentive and answered every question that I asked. He was patient with me and was willing to allow test driving of three different vehicles before deciding on a Civic. I was very pleased with the service I received and would definitely recommend this dealership to friends and family.

teegralux

Mar 13, 2011

Mark was very helpful and made sure I got the exact car I wanted. He listened to my needs and didn't try to sell me things I didn't want. I couldn't be more please with my purshase. I was a little nervous since it was my first new car purchase and he put me at ease with his sense of humor and knowledge. I didn't feel rushed or pressured and I got a great car at a fair price. He was referred to me by a friend and I would do the same for any of my friends.

hstone

Mar 9, 2011

Mark Morrow was a great, no-pressure sales person. He was very accommodating to our busy schedule and active family. He even allowed my daughter to do her homework on his desk while we completed the financing paperwork. We also appreciated that Mark took time to carefully explain every step of the buying process-- from credit check, to financing options, to insurance verification, to vehicle delivery. Because of Mark's excellent customer service skills and our prior favorable experience purchasing a vehicle from Pacific Honda, we would certainly look to Mark and Pacific Honda for our future vehicle needs.

gilaltschul

Mar 7, 2011

I was recently in the market for a newer car. I visited a few dealers and was put off by the way they were treating me. When I arrived at Pacific Honda I was greeted promptly bu Jojie Delfin who immediately put me at ease. He listened to what I was looking for and showed me few cars. We settled on an '08 Ford Fusion. Jojie wrote me an offer and I told him I needed to sleep on it. After looking up insurance quotes, I talked myself out of the car. When I called Jojie to tell him this he gave me the number for his insurance guy and told me to give him a call. He got me a great rate and Pacific Honda even covered the down payment. From start to finish, my experience with Jojie Delfin and Pacific Honda was very pleasant and I will recommend them to anybody in the market for a new car.Gill A

irvinefamily

Mar 6, 2011

I had already browsed consumer reports and reviews on the vehicle, as well as scanned the Owners manual online, prior to visiting the dealer. The entire process took less than a couple of hours including the trade in. J.T. volunteered delivering the vehicle to my doorstep as I live in Irvine and the dealer is in San Diego. Folks are friendly. Go Pacific Go.

agracehook

Feb 28, 2011

Everyone at Pacific Honda was very helpful. Mark Morrow made the process very streamlined and easy for me to understand. Almost all my negoitations were done over the phone so when I went in I didn't even have to haggle, just to sign the papers. All in all it was a great experience and I would recommend them to everyone.

vanessao711

Feb 27, 2011

I went in to browse around, and ended up up walking out with a new car. If you're thinking about buying go talk to Mark Morrow! He is hands down the absolute best. Everyone at Pacific Honda was so helpful. They gave us a fair trade in value for our other vehicle and worked out a payment plan to fit our budget. This was the best car shopping experience I've had!

sdxray

Feb 18, 2011

EXCELLENT car shopping experience. They are the BEST EVER!!! No high pressure, no surprise and no wasting of my time. They are friendly and treated me as if I was family. Pacific Honda it truly for all the right reasons. Highly recommend the first and only place you need to go for your Honda. I LOVE my new Civic. Thank You.

ninag

Feb 16, 2011

In the past few years purchased 2 brand new Honda's at Pacific Honda and recently purchased a used Honda Civic from them and have been 100% satisfied with the transaction and service. I would highly recommend buying a car for either new or used from Pacific Honda. Lenny you are great! Nina G.

sidananda

Feb 15, 2011

Salesman Mark Morrow made the process of buying a new car with the negotiations etc..., which I had been avoiding for months, into one of ease. And, in the ease, Mark also arranged for me to get a great price. If you are interested in a Honda, I highly recommend making an appointment to work with Mark.

patphonda

Feb 7, 2011

Overall service and process was quick and seamless. Sales team took care of everything as quick as possible and they were helpful with all the paper work and made the deal happen within one hour. Overall from start to finish the process took less than 4 hrs.

Linda Holmes

Feb 7, 2011

Both Jojie and Fred B were dedicated and professional Honda Salesmen. They worked dilgently with my son and I to complete the necessary paperwork for the purchase of my son's 2007 Honda Accord. The entire staff were very professional and I would use them again and highly recommend Pacific Honda to future Honda owners.

William Law

Feb 2, 2011

Yesterday, 2/1/11, I purchased an 08 Accord EX from Pacific Honda. The salesperson, Peter Landshelf, the sales manager, Mike Wilkes, and finance manager, Paul Tavares, were beyond efficient, friendly,and competent. The purchase involved absolutely no pressure and all three went the extra mile to insure that my experience was amicable, informative, and of short duration. These three are quite a team. I would, without hesitation or equivocation, recommend this dealership and personnel to any potential buyer. Moreover, the follow-up contact with Jenny Antrim was equally enjoyable. Historically, my experiences with car dealers have been characterized by high-pressure from beginning to end, not so with Pacific Honda.

arowe

Jan 28, 2011

I have bought 26 cars so far up to now and have had all kinds of experiences, from OK to absolutely terrible! I must say though, from the moment I walked onto the lot at Pacific Honda to the time I left, I was treated incredibly well! I have to say with complete honesty that my experience there was fantastic! I was shocked that they were so nice, polite and professional. They REALLY seemed to be legitimately concerned I was treated well. It was almost as if I had been a celebrity of some sort. I would highly recommend them to anybody! When I need another car in the future I will almost for sure consider them first. Firefighter Alan

unashi

Jan 13, 2011

Fast and friendly service! Van Nguyen was a great sales rep and helped me get into the right vehicle at the right price. I didn't feel pressured and the negotiation process was great. I'm a satisfied customer and would refer my business to Pacific Honda. Thanks!

shulillian

Jan 4, 2011

Nancy was very nice and patient with me. In addition, she didn't push me into buying anything. She answered all my questions professionally, even if I asked many times. Well, I had a good and satified experience with Pacific Honda. This was a nice dealership.

danielle21

Jan 3, 2011

Larry went above and beyond in terms of his patience and flexibility in getting the right price for me. He even stayed late to make sure I got exactly what I wanted. I'm thrilled with my purchase and would definitely recommend Pacific Honda and specifically, Larry, to all of my friends.

Pprw1739

Jan 1, 2011

My last car was a Honda Accord stationwagon. It was 15 years old and still ran like a top! When I was blind-sided, my poor car was totaled. I was hoping to buy another Honda stationwagon, but of course they don't make that 1996 model anymore! It didn't take much to talk me into my new CR-V Honda, which I purchased in a beautiful shade of light blue metalic. I have only had it for a few days but already people have totd me what a gorgeous car it is. The salesman, Jimmy, was very nice to me and well as the most patient car salesman I have ever met!

Carrieg11

Jan 1, 2011

I am a repeat customer or Pacific Honda and Wally Sibou. Wally is nothing but professional, friendly, and attentive. The process was very smooth...from shopping for a car in the lot to making a deal that I was comfortable with to walking me through the leasing terms. I pretty set that Pacific Honda is the only dealership I would purchase or lease from in the future...and Wally is definitely the best!

marksako123

Dec 29, 2010

I visited 2 dealerships one of which is only 3 blocks from my house and was horrified at the way I was treated by both the sales people and management. But at this dealership (Pacific Honda) things were quiet different. I felt at ease right from the start because I was not pounced on by a salesman, I was given sometime to browse around and then was casually approached by a salesman who made a great first impression with a firm handshake and instead of high pressure tactics he proceeded to ask me questions and introduced me to a car that was totally different from the one I had in mind. Everything from then on was great. I normally dont rate companys that high but the reason I did this is because i really liked the experience here, everything from the greeting to me signing th paperwork where everything was explained to me thoroughly. I would definitely do business here again and would highly recommend this dealership to all my friends and family.

tworek

Nov 29, 2010

EXCELLENT!!!!!!!... We will definitely be buying all cars from this dealership in the future. Very professional staff who we found very easy to work with and made this transaction stress free. They do not apply pressure like other dealerships do-they inform you of all your options and give you the time and freedom to make a decision. Excellent pricing and financing offers as well!

dporreca

Nov 19, 2010

I read negative reviews prior to visiting Pacific, but decided to go with an open mind. My experience was outstanding. They honored the price they had sent me via e-mail, had the vehicle I was there for, provided information necessary, etc. The application process was painless and the paperwork/upselling at the end was even quick. Rich Kise is an outstanding salesperson who is not afraid to be truthful with you - additionally, he knew the vehicle I was buying - Natural Gas Civic GX. Samantha Hill was also a joy to work with. They were very busy the Saturday I was there and they didn't let that get in the way of making me feel at home. I'd recommend them.

Markecia

Oct 11, 2010

Jason was very helpful, friendly, and professional. We actually visited the Honda Dealership twice- the first time to browse around and then a second time. We interacted with Jason both times. We had our 2 year old son with us who was getting restless during both visits. Jason maintained his professionalism and patience. He listened to our concerns about the kind of vehicle we needed. Jason was very knowledgeable about the various features on the Honda-CRV. Overall we had a great experience. I just wish cars in general were cheaper. We like our Honda CRV.

kaxandra01

Sep 24, 2010

JT is a very nice person a a good seller. We were talking about price for about four days and finally we got a very good deal.Then he helped me to get an insurance companie. He is gentle and pacient. When I got my car he followed me to my house with his car, I parked my car and took me back to get the car I was driving beforme I got the new one. This was really nice of him. I truly recomend him.Alexandra Palomino

proud2b63

Aug 27, 2010

The whole process, from the first time I met with Fadi to the final test drive with my wife plus up to and encluding the signing of all of the paperwork went extremly smooth!!!My wife & I we're very please with the whole process. Very professional & yet very casual. Both Gentalmen were fun to work with. thanxs again,Rhea( Ray )& Cheryl Shellman

jeanroma

Aug 3, 2010

My salesperson Bo was very helpful. He went out of his way to get us a vehicle that was tough to find. It was basically a Honda Pilot that in a rare color. The price was great and lower that the other dealers we shopped. Financing was very easy. He did a great job and we will tell others to shop at Pacific Honda.

jeff.h

Jul 29, 2010

The friendliness and knowledge was great, price I feel I could have done a tiny bit better. I still got a good deal. Rich is the salesman to go to. This is my second vehicle I have bought from him. 2008 civic and now 2010 CR-V. He is down to earth. Best dealership and service center out there. Besides they have express service 7days a week. Thanks Pacific Honda for the awesome experience and crunching of numbers.Jeff from San Diego, CA

shop2010

Jul 19, 2010

Sales Manager LionelGarcia was very helpful in completing my purchase for my sons first car. The dealership experience went very well from the first time I called to delivery of the car.From the operator to the finance writer everyone was very pleasant to do business with.

steveblades

Jul 19, 2010

Perry was awesome! I would highly recommend him and Pacific Honda!When I went into the dealership, I had pretty low expectations. I had recently been treated very poorly by a dealership next door to Pacific Honda, but Perry was extremely helpful and was able to secure financing on a great car.

gfiore

Jul 16, 2010

The folks I delat with at Pacific Honda all made me feel good before, during, and after my new Honda CRV purchase. I felt absolutely no pressure to buy during my initial visit. My sales person, Tarig Elamin, answered all my questions about the vdhicle and dealership. When I came back to complete my purchase Tarig showed me several cars that I would be interested in. When it came to buying I was shown the invoice, Edmunc's TMV, and MSRP prices. I got a reasonable price for my trade in. The finance manager was open about the warranty, security, and int/ext protection plans. I did purchase a Honda warranty and LoJack through the dealership. All in all I got the car I wanted for less than the MSRP.

hondaman3

Sep 26, 2007

Dont go this place for service or repair. They cant even do oil change properly!Messed up my car big time.

robbirater

Jul 8, 2007

The only reason to go to this dealer is, they may have the particular car you want in stock. That is why I dealt with them.If you go to the dealership, take pencil and paper with you. Do not trust any of the numbers they tell you because they switch the numbers around until you are confused.The initial sales person you meet will be friendly, but once he has you interested, another person comes along to take away whatever the first one offered. That is the game they play with you.They cheated me out of a fair price on my trade-in by telling me they could only sell it wholesale, when if fact they were planning to sell it retail. So I lost about $2,000 on the trade-in. I would have been willing to split it with them, but they wanted it all for themselves.I tried to purchase optional wheels, but they did everything possible to make it difficult for me. They told me they could not get a reasonable upgrade and offered me other wheels at an inflated price.Judging by my experience, the customer service is low. The quality of work is equally bad. They are moderately friendly. The overall experience was such that I will not return to the dealership. Pricing is cut-throat.If you want my advice, test drive the car with them, but go to another dealer to close the deal.