Used Cars for Sale at O'Meara Ford in Northglenn, CO

SSan

Oct 12, 2016

I had a great experience at O' meara Ford. Great friendly people. One of the salesman Leo T, well he did a good job helping us find what we were looking for, very knowledgeable No pressure and made the whole car buying experience great....

PJH

Oct 10, 2016

Everyone at Ohmera Ford were very nice especially the dealer we had, Nick (Nicodemus Gamet). He is an exceptional dealer. Very respectful and courteous. We had a very pleasant experience doing business with Nick. He made us feel comfortabe and did whatever it took to make my husband and I happy customers. Nick really knows what it takes to be a great dealer and we highly recommend him to others.

Tricia Carter

Oct 10, 2016

I recently worked with Freddy and Josh at O'Meara. They were both amazing. They both were so accommodating and worked very hard to make my experience a good one. I will only buy my cars from this dealership. I highly recommend working with both of these gentlemen. Top notch!

MC

Oct 8, 2016

Great working with Jessica on my f150 deal! I always get wonderful service weather I am buying or just getting service done. Highly recommended Omeara for all ur Ford needs.

Danaravae

Oct 7, 2016

Jason was the absolute best dealer I've ever dealt with. It was such a great experience. He went above and beyond of what his job was to help me, we will be forever greatful!! I'm sending all I know looking for an amazing experience to him!! Thank you again, Jason!!!

Ashley K.

Oct 7, 2016

If you buy a car from here, work with Ahmad. We bought a car and it was the quickest car purchase I have ever made.

Alias2187

Oct 7, 2016

I took my 2013 Ecoboost F-150 to the service department for a rattling noise on start up after the engine sits for a couple days. . Everything I read about pointed to a timing change replacement, and possibly other various parts. (Note to anyone, the Extended Service Plan ESP is worth its weight in gold, as my trunk is at 68K miles and I am covered until 100K) My worries: Will the drop off process be long, and I will have to miss work? Will O'Meara pay for the rental car upfront, or will I have to pay then get reimbursed through my ESP? What if they do not let the trunk sit for 2 days to hear the noise, and I have to do this again?(Many post online reveal horror stories of them not waiting, not hearing the noise then charging you a diagnostic fee). What if the repair is over 10 days and my ESP does not cover the rental anymore? Would this cost anymore out of pocket because you never know what crazy things a service center will find that is not covered? (Precautions I take is I record every conversation with the service department with my android call recorder app, and even record the in house conversations as I was that worried about being lied to. Even though I was never lied to by Allen (Service Manager), or anyone at OMeara, it is still a good practice I feel, and you should too for any business interaction where you could be out money. The apps are free. ) All these "worries" were very soon cleared up. The drop off was a quick wait in line. Allen was very understanding and agreed that it was important to let it sit for 2 days without anyone touching it. We even agreed that a runner should not get the truck, the tech needs to start the truck where it is parked. (If a runner gets the truck, drives it into the service bay, and then the tech starts the truck again, they will not hear the rattle, as the oil has already pressurized the timing chain tensioner, and we would be in the same boat of waiting again). Worry had subsided, but still there in the back of my mind. . Next worry, the rental car. The rental place is in the same building, just a few feet away from the drop off counter. Allen sent my paperwork over to Enterprise, and I was in a car and off to work in about 15 minutes. Very efficient system, as long as there are cars left. I got the last one and the poor soul behind me had to wait 25 minutes for enterprise to bring another car. Sorry man! All I had to pay was $50 (thank goodness for the ESP again), and give them a credit card number to hold on to. (If you use a debit card there is a extra fee, so be warned) Diagnostic fee worry. After two days I got a call from Allen. They heard the noise because they did exactly what I had asked and did not send a runner. So no diagnostic fee this time. There is a TSB from Ford for this issue so my research before hand payed off and I was covered by the ESP. If they had not listened I would have been very angry, as I am sure the ESP does not cover a rental car if there is no warranty work done. Good job for listening! Rental car after 10 days. Unfortunately the parts needed were not on hand. It took almost 5 business days to get the parts. They were ordered on a Friday ( I am guessing) and they arrived next Thursday. That was a long wait. O'Meara foots the bill for the extra days if you are awaiting parts. So that was awesome! (Again the call was recorded when I asked so I felt even better). The entire job took 17 days from drop off to pick up, so I get 7 days extra not of of pocket.. BUY THE ESP! Crazy extra fees worry. Every time Allen called me, or I called Him, I asked is there any out of warranty charges. I made sure the calls were recorded, and asked every call. I made it clear I am not authorizing any out of ESP work. Luckily there was none, and every part and labor hour was covered. However I had the piece of mind that I was protected because I recorded everything. I hate to sound like a jerk and dis-trusting, but there are way to many horror stories and past experiences. Allen did not lie once, and that is by far the most important thing to me when doing business. When you have a dark cloud above your head, and you are in the realm of waiting and the unknown, you need to protect yourself. Now to the 4 stars. I would have done 4 1/2, but this site would not let me. The truck was to be done on the 5th. I got a very interesting and short call.. "Your truck was put back together but now it mis-fires, they need to take it back apart and look". (Thank you again ESP.. labor hours are expensive, even if they mess up you can be on the hook by careful coding of the bill. BUY THE ESP). This made me angry as I hated my rental car, and really needed my truck back. My personal life issues should not effect my rating, however because the quality control was lacking when the truck was put back together the first time, that caused me a life issue. (My house caught fire the previous Sunday. We have 2 dogs and 2 cats. You can not put a animal in a rental car and get all the hair out of it as i do not have the time to do a full clean on it. Also any smoke smell causes a cleaning fee so all of our clothes and things that smelled like smoke until they could be cleaned could not go in the rental car. I did not have the money for the cleaning fee, so we only had one car to tote all the animals and things around to the hotel. Therefore this caused a life issue by extending the loss of use for my truck for a day). Had it not been for Allen and his acceptance of my calls and calling me back when he did, this experience could have been way worse. A simple call, and voice mail helps clear up the dark clouds of unknown, allows piece of mind and planning, and also lets you know that things are progressing. Even though these calls are not always what you want to hear (like your truck is now mis-firing), communication is better than nothing. I understand that people get busy and that some customers want to talk forever on the phone and it eats up time, so this deters service managers to call customers. However it really helps people feel like they are more than a cash cow. Also the 4 stars is because it took one day to tear the truck down, repair it, and put it back together. It took almost a week the first time. If they had to order seals, gaskets and stretch bolts the first time, they either had more on had this time, or they re-used them. That concerns me, but I was not there maybe they didn't. I will return to O'Meara for service of my vehicles, and I will probably look at new vehicles here when our fire situation is cleared up. I will from now on ask that a shop supervisor check all work before things are put back together, if all else maybe it will be a policy and help others out in the future. Thanks again Allen!

Gregory Selleck

Oct 4, 2016

Thank you O'Meara Ford and thank you Khemary Nhim! Thank you for all the work you have done. I love my new 370 Z convertible!

Milehighmorelli

Oct 2, 2016

Was out car shopping just checking out some options stopped by omeara ford in northglenn. Sales lady Jessica Barrett was extremely helpful. When im ready to buy will be going back there. Great customer service!!

Maxl12

Sep 30, 2016

My fiance and I went to look at a new truck last night. We got there and immediately saw 6 salesman standing around outside. Very obvious that they had nothing to do, throwing around water bottles and smoking their vap pens. One of them approached us and started taking us thru the lot. His lack of knowledge was absurd. Ex: what features make that truck a sport edition? Salesmen: Ahmmm I don't know I think it's just a pretty sticker and it looks good.... ex: how heavy is this truck? Sm: ahmm you know I'm not sure... then why even work at a dealership if one doesn't know anything about the product. We asked to get a brochure the answer we got " just go online." Enough said I would never spend my money at this place. I don't know the name of the salesmen but he just took some time off to "work on his music" my fiance reached out to Tony prior to coming in and he left before we got there.

Ford1234

Sep 30, 2016

Sales rep great, sales manager blows. Bought two cars and one car 30k and was not told only one key till after purchase and was told a second key available. Sales manager steps in says no second key I have to pay for. Really a $150 key! I buy 2 cars and can't get a key when the other car had two keys. No return business will come from me. Buy your car somewhere else.

Curt

Sep 30, 2016

Chase has been a pleasure deal with again. We will continue to give him first shot at all our future purchases.

Phil Hayes

Sep 30, 2016

I've always liked the service when it comes up. It is done in quick timely manner.

S stuart

Sep 29, 2016

I met the most knowledgeable and friendly ford salesman I've ever em outed at this car lot. I am a Korean man and Irwin Gallina happen to be of the Korean Italian persuasion. He is well versed in customer service and a highly cultured salesman with class and dignity. He made the buying experience fun. And easy and because of tht I will purchase all my cars through him wherever he goes,, thank you for your professional service mr Gallina I look forward to doing more business with you in the future sir,,

divastr27

Sep 24, 2016

I would like to send some love your way to your entire dealership. Having to buy a new car recently was very difficult because it was after I was in an accident. John Pallatt made the stress and sadness of it much easier. He was patient with me when I had to test drive the Ford Escape I wanted. Funny, kind, people person, genuine, and trustworthy are all the ways I would describe John. He made buying a new car an enjoyable experience after such a difficult time in my life. John treated both my mom and I with much respect. Plus, he is a Denver Broncos fan so I would say he is a pretty good guy. When I was having problems with the fancy radio system in my car a week later he took time out of his day to help me figure it out. Your entire dealership is always great to work with (my family has been buying cars from O'Meara Ford for many years.) Thank you for your commitment to your customers and hiring staff like John. I will definitely recommend your dealership to any family member or friend. Sincerely, Teri (A satisfied customer)

denver5280

Sep 23, 2016

I recently had the pleasure of working with Ahmad and never before have I been treated with such professionalism. He made my purchase easy. Look him up!

Aflorez4476

Sep 21, 2016

Khemary Nhim provided an experience that no other dealership has nor could ever duplicate! Fisrt of all, he doesnt embody your typical car salesman; more so a professional consultant. Khemary also treated my family & I with the upmost respect, while constantly offering us food and beverages and making my kids feel comfortable as well. Khemary was not pushy and made the buying process really transparent, simple, and hassle free (especially compared to the other dealerships Ive purchased from previously). If you are looking for an honest, fun, respectful, and knowledgeable sales professional...definately ask for Khemary. You will not be disappointed!

Christi Eldridge

Sep 21, 2016

I didn't think I could get a car but omeara ford made it possible! !! I got a car on my own with very little down and great payment. Luis B. was a huge help! !! Great service! !!

Fred Case

Sep 20, 2016

We have had the WORST possible experience at this car dealer. The details are overwhelming, but the bottom line is that they have had my vehicle for over 2 months now waiting for warranty approval and no one even has the decency to return my calls. When we bought the car, O'Meara sold us a used car Warranty that cost us $2980 and now we have been told by the Warranty Company, not O'Meara, that the damages are not covered??? The service manager, Mark has been no help at all, the sales department won't help us now because they got their money and laughed all the way to the bank and we are left with a car with a blown engine and a $1000 bill to pick it up without it even getting fixed. (That's another several thousand). The car is not even worth $5000 but no one at O'Meara even cares. I retired after 45 years of a career being a mechanic for a nationwide company, and for them to tell me that I didn't maintain the car properly is a personal affront and insult to my education and life's work. I would love the opportunity to speak to an owner of the company, but even the receptionist won't call me back!

Roguewar

Sep 16, 2016

I bought my first brand new car this year from O'Meara Ford my sales lady Jessica Barrett was amazing best car buying experience I've ever had can't wait to buy my next new car at O'Meara.

Van

Sep 16, 2016

We have used O'Meara Ford for service on at least five (5) different vehicles over the past eleven (11) years but had never bought any vehicle from this dealership. On Friday, September 2nd, during the Labor Day Weekend sale, we contacted Jason Greer on the internet. He met us at the dealership and spent a long time with us going over the type of vehicles we were interested in. We took a test drive and he sat with us in the car to demonstrate all the innovative technologies that ere new to us. A price was agreed upon and we bought a 2015 Ford Fusion. Jason was friendly, answered all out questions, and stayed engaged in all discussions with us. We have since spoken with him on a couple of other visits to the dealership and have found him to be helpful at all times. My wife had insisted that if we got "high pressure sales talks" she would walk out. It never happened. She stayed. We are pleased.

Randy350

Sep 16, 2016

Ahmad was very proffesional and easy to work with. Made my experience very simple and understanding too, best car purchasing experience I have ever had. He also made sure I understood every feature of the vehicle, as there are so many in the new models.

Shawn

Sep 16, 2016

My husband I bought a Ford Escape from O'Meara Ford in July. Michael John and I had been emailing and texting for a few weeks. When we decided to go in he did everything he had promised in our conversations he was very understanding, helpful and honest I would definitely buy from O'Meara with his help and advise again.Thank you! Gene & Shawn Jacobson

Charleyd101

Sep 16, 2016

Ahmad Naimi had called me back the day after I had given an interest and couldn't be any happier. Now I'm not getting dirty fixing my 97 Corolla I'm enjoying the ford connect. Look forward to going back when I need it.

Chance

Sep 15, 2016

My daughter and I visited this dealership off of recommendations from other friends. I had spoken to Jason Greer over the phone in reference to a used vehicle they had. When we walked in the door I was pleasantly surprised of how clean and inviting the lobby was. Jason met us at the door and was very friendly. Jason showed us the car we were looking at along with many others. At no time did I feel pressured into a sale. The car was great quality, clean and drove very well. The price was good and fair. Jason and the dealership were a pleasure to work with. I highly recommend him. Thank you

Jack Nealoff

Sep 14, 2016

Irwin is a great salesman answers all of our questions like a pro! Will definitely go see him when we are ready to pull trigger

Keith Dean

Sep 10, 2016

Good but quite expensive for set people with set incomes.. need to offer a "SENIOR DISCOUNT".

Brian Horan

Sep 5, 2016

Shaun was very polite, friendly, and helpful. It would have been nice to still have 10W30 in bulk for the older vehicles.

William Uttich

Aug 31, 2016

Lauren was very professional answered all of my questions. She reminded me that I was due for my transfer case and transmission flush so I got those done at that time also does not appear to be any leaks underneath the truck so far so good.

Sam F

Aug 19, 2016

We saw a used car on O'Meara Ford's website, spoke with Jason twice about it. We live in the mountains and Denver is a 4 hour drive. We told Jason we were coming to look at that car. Jason's manager called us on our way down to verify our visit. We arrived at the dealer, Jason and manager nowhere to be found. After lots of strange behavior, we were told we can see the car but can't drive it as it is in the service lot and scheduled to get a new transmission. No one ever mentioned that it needed this kind of service and we certainly wouldn't have driven 4 hours had we known. Shifty, shady and dishonest is the nicest way to describe them. We went down the street to Mountain States Toyota and ended us with a new Rav4 under budget.

Stephen Chappell

Aug 14, 2016

Service was, as usual, prompt, friendly, and did not require too much of my time.

Tommy Still

Jul 23, 2016

Great job as always, very friendly and helpful staff. My car was serviced so fast, I hardly ever believe it!

Robert Kelly

Jul 20, 2016

Omeara Ford...I believe is the only Ford Dealership in the metro area..lol. I would never take any of my Fords (4) to any other dealership, you folks are the greatest ever. Keep up the great work. Bob Kelly

Jeffrey Perotti

Jul 19, 2016

Mark Bultje was fantastic! He's great to deal with.

Keir Anufrijevas

Jul 15, 2016

Great time at the dealership ! Helpful staff ! Friendly staff ! Always a pleasure

John Graziano

Jul 11, 2016

As usual, Lauryn always takes great care of me, but all of your staff are so friendly and professional, it's hard to take my vehicle anywhere else. Even though I could have had the same work done cheaper, your staff makes the difference !!!Thanks;John W. Graziano

Nick Dire

Jul 11, 2016

The staff is always courteous and explains what my vehicles need. I trust the Omeara people.

Pam Duncan

Jul 10, 2016

We had to have our 2014 Explorer towed to your dealership at 7:00 pm on the Thursday night. Needless to say that was not our original plan for the night. The next morning I was at the dealership to talk to a service consultant about the car. I worked with Mark and he was great. He told me that they were slammed but he would try to get the diagnostic work done so we could get approval from a third party extended warranty service. Fortunately it was a simple matter of a new battery which was nice to hear. Thank you so much for all of your help.

Brian Poteet

Jul 10, 2016

I waited 2.5 Hours for an oil change and tire rotation. This seems a little long.

Terri Ursini

Jul 1, 2016

Returning customer. Eissa was extremely helpful and I was in and out in no time.

John Hardon

Jun 28, 2016

Brandon met me with a smile and communicated what was going on. It was nice that he was available right away when I called him back.

Michael L.

Jun 27, 2016

Service adviser was excellent have never had a bad experience.

Ronald Ottercrans

Jun 20, 2016

The staff were very informative and respectful. I went in for an oil change and it was done in a good amount of time

L H - Thornton

Jun 10, 2016

They claim to be #1 in customer service. Unfortunately for me, I arrived at 4:40pm, 20 minutes before they close, and the man said he I need to comeback on Monday, today is Friday, to get an estimate. Why are their doors open if they are not going to provide service? I find this to be as anti-business as it gets. I am sure Mr. O'Meara, the founder, would be ashamed of this behavior. Why should I make a second trip when they were open for business and turned a me away. Must be corporate bureaucracy. Sure not the mom and pop shop attitude of the customer comes first, not we close in 20 minutes go away your not important to us. We are big enough!

Troy Gomez

Jun 10, 2016

Your staff is always friendly and ready to help. My car was done at the time they said. Will always go back for all my services.

Ferdinand Gormise

Jun 7, 2016

The staff pointed out some possible work that needs to be done on this visit. This will be helpful in keeping my vehicle well maintained

Sylvia D. Stevenson

May 16, 2016

My car was not fully checked out before it was given to me. There were things unplugged or not plugged in completely that should have been checked which caused me a frustrating evening on the second day. As usual when I got the car it hadn't been fully dried off just like the first one purchased.Having to tow the car on the second day was not a happy situation. This too was due to something not being plugged in completely. The salesman was not as knowledgeable as I had expected when I asked questions about getting the car towed. His knowledge about the red carpet lease was lacking. Other than that he was very nice salesperson.Enterprise had a truck for me to drive. Being upset about my car and then having enterprise tell me," all we have is a truck" was not acceptable and I considered it an insult on top of injury. Justin I think is his name the manager upfront who assisted me and did it very professionally. He got everything resolved for me to my satisfaction in a very short period of time. This is why I say the service was good overall.

Shredder

May 11, 2016

If there was a "worst dealer ever" award, O'MEARA would get it because they EARNED it. Super obnoxious high pressure sales tactics. The salesmen stand out in the sun with umbrellas, evenly spaced. At least two dart toward your car before you can even put it in park. Terrible, terrible deals on new and used. Couldn't get within $5000 of a good deal. They even mark normal cars UP above sticker to make you feel good when they take a paltry amount off. A truly horrible experience every time I tried. Go ANYWHERE else.

Dissatisfied

May 10, 2016

Jess was absolutely fabulous. Jason. Mae's was very off putting. His customer service was horrible. It quickly went from a great experience to one that was less than desirable. I will not purchase from here in the future .

Craig Coleman

Apr 29, 2016

Your customer service team is excellent. They were courteous and helpful with every phase involved.

Vsw123

Mar 31, 2016

If I could give a them 0 stars, I would. My husband, who recently had heart surgery, drop of our truck to service to be greeted by George who was beyond rude. I was appalled. We took it in for a battery warranty and Earl said it was our alternator. Funny thing is we knew they were probably going to say that. We have dealt with them before with misdiagnosis. We had just replaced our alternator within the prior week just to be proactive. But they still insisted it was the alternator with a internal wire that melted on the relay. Love those call recording apps. ??" Took it somewhere else and it actually was a 10.00 plug for the alternator. Hmmm. But I think the thing that makes me the maddest is not them scamming us. It was the way the George treated my husband. My husband is a sweet man and was bothered by this the entire day. Spoke with Tom "in charge of Service" and he said he would talk to them. He said George was one of their seasoned Mechanics and is actually a pretty good guy. I love how the customers always right. We did asked to speak to Ron, Toms superior but apparently he was getting ready for vacation and we shouldn't bother him. SHAME ON YOU GEORGE AND SHAME ON YOU OMEARA SERVICE!!

Donald Langer

Mar 16, 2016

Very bad experience with the sales process at O'Meara.

Adamsouza28

Mar 11, 2016

Watch out for these scam artists. Josh Struck seemed like a joke guy, but he's just a typical car salesman. Pressure you into doing something you didn't want to do in the first place just to get a sale. Try to return the car and there's "no return policies in Colorado". Glad they never let me know about that as someone who's not from here. I should have known not to go here after Josh let me test drive a car on the highway with a flat! Never even checked the car to make sure it was okay. We almost weren't able to brake. Highly disappointed and I recommend that no one EVER goes here. Basically they told me they can't help me at all. The manager (I believe it was Mark) I worked with was ridiculously condescending. Every answer he had was "youve been in the car industry you should know". Literally his words on why I was screwed over. They made a ton of money off the deal and left me high and dry

melissaat15

Mar 9, 2016

They said I would have 45 days for my first payment and it didn't happen. I told Josh the the sales manager about this and because I said they are shady he then said they couldn't work with me. Wow that is greart customer service. Then for him to threaten that. Don't worry I have already called ford and will be calling the bbb on them, oh and I might waste more of my time to post everything in social media. Sorry Josh didn't give a last name shoking

anaya303

Mar 8, 2016

Stopped by to look around, was approached by the salesman Matthew Frazier. He lied straight to my face about several things including the price of the cars I looked at/test drove. Told me the Lincoln MKC I looked at was $27k. Thought that was a great price, so after I test drove it and went back into run the numbers, he comes back with a price of $38,999 - I was like, uhhh excuse me, you told me it was $27k otherwise I wouldn't have test drove it, I'm not in the market for a nearly $40k car. His response was, "Well it is a Lincoln..." When I confronted him about it, he blamed it on the finance guys. When I confronted the finance guy, Josh Nunez, he also lied about the cost of the cars and then blamed it on Josh. I looked at a Ford Focus that Matthew told me was $15k...came back with paperwork showing it was $22,999 but on "sale" for $18,999. I asked Frazier what was up with $18.9 when he told me it was $15k?! He went back to Josh and they did me a "favor" and dropped the car to $15,200. By this time I was fed up and asked no less than 5 times for my drivers license and credit card, they literally almost held me hostage and wouldn't give me my stuff. After raising my voice to give me back my stuff, Josh came back and approached me with the "numbers"...jerk presented me with another "favor", a $2,100 extended warranty that he automatically adds on as a courtesy to his customers. I was fuming by this point and told him he had 2 seconds to give me my xxxx license and credit card. Jerk later called me to tell me he'd take off the extended warranty if I came back by the next day. That night I looked on O'meara's web-site and found the car they were trying to sell me for $15,200 was $11,999!!! I called Josh Nunez again today to "re-run" the numbers with the advertised price...he said they were charging me an extra $3k in "bank fees" because my credit was so bad. It was crazy how he lies like it is second nature. Anyway, after cooling off over the weekend, I was giving them a second chance to get the numbers right. Josh said he would re-run the numbers and call me back. Never heard back from the guy, not surprised. The car I was looking at is stock# 4213DP, still for sale at $11,999 on the website, I'm sure people have positive experiences, but these 2 particular individuals ruined it for O'Meara and lied several times straight to my face. I plan on letting management know of my experience and plan on calling the number plastered on their door that says to call if there are any concerns. I've since bought a car from another dealership, it was an awesome experience (Dellenbach up in Ft. Collins).

genots

Feb 25, 2016

Curtis in finance was rude and all they care about is selling you a vehicle, after that they are done with you and if they owe you any money due to the deal/contract it is very hard to get them to cut a check. The only person that helped out was Josh. Go somewhere else to buy a vehicle, I would suggest Courtesy Mazda, they care.

DAVE WIDHALM

Feb 6, 2016

I had my truck in for service and was told water pump was out was replaced and we pick up the truck it was under warranty. we drove it to shop put on 80 miles towed back to o'meara ford next day was told a critter ate the line to my turbo not under warranty i said it had to happen there when it was parked in there lot truck is parked in a shop when not in use . was told it did not happen in there lot. service man earl said to call ford. called ford nothing called service manager tom said he would call me back never did left 5 messages was told it was pressure tested before it left there if it was ate by a critter before we went there with it it it would not have passed a pressure test after repair if it was even done so now i have to spend thousand of dollars to replace the turbo as it was not repaired right the first time. as turbo ran out of fluid. I will have sue them to get my truck back on the road . i have purchased more cars and trucks for my business and self over 43 years not any more last few times I have had problems with service department. .

Dave

Feb 5, 2016

I had my truck in for service and was told water pump was out was replaced and we pick up the truck it was under warranty. we drove it to shop put on 80 miles towed back to o'Meara ford next day was told a critter ate the line to my turbo not under warranty i said it had to happen there when it was parked in there lot truck is parked in a shop when not in use . was told it did not happen in there lot. service man earl said to call ford. called ford nothing called service manager tom said he would call me back never did left 5 messages was told it was pressure tested before it left there if it was ate by a critter before we went there with it it it would not have passed a pressure test after repair if it was even done so now i have to spend thousand of dollars to replace the turbo as it was not repaired right the first time. as turbo ran out of fluid. I will have sue them to get my truck back on the road . i have purchased more cars and trucks for my business and self over 43 years not any more last few times I have had problems with service department. .

Christine

Jan 14, 2016

I bought a new ford escape in December from O'Meara and surprising had a great experience. I was very cautious as I read all of these reviews but I worked with Daniel and highly recommend him. He was great! There was never any pressure from him and he was so pleasant to work with. Another salesman tried to take over on a day when Daniel was off and I wasn't having it. I disliked the pressure I felt from 2nd salesman and refused to work with anyone else other than Daniel. My advice, ask for Daniel when you get there. He'll treat you right.

Ellen Wiederspahn

Jan 11, 2016

Jeff Johnson is the best. He is very helpful. Thanks

Benjamin/pam Harvey

Jan 8, 2016

I have a 2008 Ford Ranger Truck. The service was great, but wasn't expecting to have to put on new brakes considering I only have 29,000 miles on my truck! The staff was very nice.

Toni Thieman

Jan 5, 2016

Thank you for being professional, friendly and doing a good job, I especially appreciate the shuttle service and very chipper, happy attitude of Jimmy the shuttle driver. Good job. I just had a terrible experience with Larry Miller Jeep while getting a normal service (oil change) and I especially appreciate your store and service center.

Retired

Jan 1, 2016

Buyer beware.... I just purchased a vehicle from O'Meara Ford and thought I was being treated very well but I found out after the deal was done that "I" should have done my homework on the vehicle that I purchased. I just thought the salesperson was being "HONEST" when we were dealing with him. I was not familiar with the vehicle that I purchased as I was looking for something else, and found out that I paid about 3-4 thousand more than the vehicle was worth. I believed the salesperson. Other questions that I asked was not answered until after the sale was done, he would just say that he would check. Another KEY, nope it only had one. Very expensive to get another one. I will never recommend or purchase another vehicle from O'Meara Ford.

Sandra Bennett

Dec 30, 2015

My only frustration was that I was told you would call me the afternoon of the day I brought the car in~~no one did(I brought it in by noon). I waited and wasn't called by 10 the next day so I called. I was told they were still diagnosing the problem which led me to believe no one had started it the day before. I explained I really needed the car by 5:30 and was told not a problem and they would call. I was called at 5:45 to come get car, but by that time I had to make arrangements for someone else to pick it up which involved getting special permission to pay with my credit card as I have no fax machine.I have never had a problem like this before, but I have never left the store before. Wondering if out of sight out of mind has anything to do with this.I will continue to use you guys as my service provider, but I think I will have to be more proactive.

Steven

Dec 29, 2015

Work was performed as quoted in a timely manner. Quite happy.

Carol Anthony

Dec 28, 2015

Service was very good. Really appreciated that the service person said he could repair the tire rather than trying to make me replace it. this may sound silly, but I also appreciated that they gave me both a coffee cup and a drink cup since I was there for quite a while.

Colin Morrissette

Dec 28, 2015

We believe we've had to have our 2013 Ford escape into the shop way too many times, but each time we take it in we are treated great! Any complaints I would have would be with the vehicle itself and not the service that we receive.

Stephen Chappell

Dec 28, 2015

advisor was quick to acknowledge presence, helpful in explaining service

Chuck Vankat

Dec 28, 2015

I had my oil changed. The service was prompt and the staff acted professionally.

Korina Ramsey

Dec 28, 2015

You charged for a service of just checking a code when the dealership in Lakewood did it for free.

Stephen Fenn

Dec 24, 2015

Great experience with the sales team. Informative, helpful, low-key, and made the buying easy when I wasn't even thinking about buying. The close-out process was not so good. Had to make 3 trips back for paperwork, and there is only ONE guy there that can sign a check. And he's not even there when the showroom is open. Ridiculous!!!! Get someone else authorized so someone is always there.

Sananda Allsgood

Dec 24, 2015

I have a 2015 F-350 and use it to pull a 38' 5th wheel RV. The purchasing process was a lot less painful then I have had at other dealers and the service has always been extraordinary.

Ken Wilson

Dec 16, 2015

The service was excellent and everyone was friendly and very helpful.

Jeffrey Orr

Dec 14, 2015

This is the second car I've bought from O'Meara and I've had both maintained there for years. This last visit was the first time I was a little anxious that I paid too much. I remain a loyal customer but I'm a little more wary now.

Lori

Dec 11, 2015

I have had a lot of problems with my 2013 Escape, being it is the first year of this new model. The folks at O'Meara are always helpful when things go wrong.

Ray Elliss

Dec 11, 2015

everything went fine, but when they returned my escape, I attempted to drive home.I got about ten miles, the low air pressure in tires alarm went off. I returned toOmeara ford. they took it in and put more air in the tires and reprogrammed.It was an inconvenience and someone didnt do their job properly.

Karen Oleary

Dec 7, 2015

Staff was very helpful and kind. I had a recall so I needed a rental car. This was already set up for me when I got there.

Ellen Baca

Dec 2, 2015

I was happy that my problem was explored and the problem taken care of. Part of it was the transmission which was {and, I hope still is} under warranty. Part of it was not covered and I did have to pay out of pocket. My car appears to be back in good running order. The guys at the service desk, especially Sean, were very professional. I was also happy that I was able to get a ride to where I needed to go with the shuttle drivers who were also very professional.

Linda Cook Easterly

Nov 26, 2015

I could not leave my car during the week to have my recalls done so O'Meara Ford made arrangements on the weekend to have the work done! This helped so much! Thank you, O'Meara Ford!

Mary Sisneros

Nov 26, 2015

We own a 2015 musttang gt. 50 anniversary edition. The service was excellent and thorough. They were professional and considered my comfort also.

Jeffrey Thompson

Nov 26, 2015

Lauren is great. She helped me out and had suggestions for me.

Douglas Hofferber

Nov 23, 2015

Was able to get in and out in under 1 hour. Always use the Omeara service department for all of my needs.

Phillip Allegretti

Nov 23, 2015

On positive notes:1. Service personnel were friendly and professional - much appreciated2. Service was performed in a short period of timeOn negative notes:1. There was a greasy hand print on the windshield on the drivers side - not acceptable2. Price was higher than advertised

Raymond Duran

Nov 23, 2015

We had an oil change done on our 2013 escape and the experience was awesome as always

Sherri Brancio

Nov 21, 2015

Lauren is the best person to work with when you come in for a oil change. She's very caring in the customers needs.

Phyllis Bonifacio

Nov 16, 2015

very courteous staff, very courteous staff, very courteous staff

Tiffany Stafford

Nov 16, 2015

Shaun (my Service Advisor) was very professional and helpful. Work was done quickly and I was informed throughout the process. I was upset at first because I had scheduled an appointment (my check engine light was on) but upon check in I discovered I had been assigned to Tom Bieker who only works with regular maintenance. He walked me over to Shaun and I was told my car may not be diagnosed until the following. I was irritated because I was under the impression that diagnosis was the reason for scheduling an appointment, I was informed that the appointment is just for dropping off the car. I have brought my vehicle in before and do not understand needing an appointment to just drop off the car. Shaun explained it pleasantly, did everything he could to get it looked at ASAP and set me up with a rental. Everyone was friendly upon pick up as well, Shaun even took the time (I believe he was off work and headed home) to clear my "oil change needed" light for me. Thank you!

Peter Duncan

Nov 13, 2015

Service on my 2001 F350 diesel 4x4 was completed quickly

Robert Tapparo

Nov 12, 2015

I ordered new tires for my car and you aligned the wheels, mounted and balance the new tires and I was very happy with the length of time it took and the quality of the ride and ease of handling afterward.

James Younger

Nov 11, 2015

Outstanding Customer Service !!! As always good people good service. Jim Younger

Christopher Fluta

Nov 10, 2015

O'meara Ford Service has always treated me fairly. My most recent experience exceeded my expectations with the service advisor helping through an extensive repair. Allen and Ford customer care definately made the process as easy as it could have been!

Arthur Anderson

Nov 10, 2015

I have always had great service from Barb in the service department. She goes above and beyond to help me out and accommodate my needs.

Harvey Hibl

Nov 9, 2015

Staff was very courteous and helpful. Upon arrival for my oil change, they told me it would be about a 45 minute wait and it was exactly that. Great people.

William Burgess

Nov 6, 2015

No problems on this visit. No one came around to say this or that needed to be done in addition to what I brought the car in for. Usually, someone is trying to get me to spend another three or four hundred dollars, but not this time and I do appreciate the courtesy of allowing me to tell you (instead of you telling me) what needed to be done. We did have to wait an extra day for parts to be ordered, but Lauryn told me right up front that would be the case. So, no hassles, a reasonable bill, and all is well.

Steven Conyers

Nov 5, 2015

Great work as always and on time. Wait time was reasonable and parts needed as quoted. The waiting rooms are clean and quiet and the sandwich shop is a nice place to catch a snack and soda while waiting.

Bernadette Sanchez

Nov 3, 2015

Your service and customer service is always excellent....I appreciate the way you treat your customers, I arrived at about 3:40 and asked if I was too late and everyone there was so accommodating.Thank for your good service both on the car and the way you treat your customers.....

dlanger

Nov 2, 2015

On July 19th I was giving a price for a trade in difference. On July 21st I returned to make the deal and the amount had gone up $3,000. They claim I was never given that price and something about a rebate expiring. They turned what was supposed to be a good experience into a nightmare.

David Hansen

Oct 31, 2015

The Service Provider was extremely friendly and very helpful. Asked a simple question abouta simple function of the vehicle's operation. He took the time not only to explain theanswer but to physically show me the proper setting. Excellent.

Briana Lopez

Oct 28, 2015

The customer service in the service department was exceptional. I felt at home and all the sales guys were helpful as well. We were offered something to drink and sat on comfy chairs as we waited.

Sarah Drewlow

Oct 27, 2015

It was a great experience. Shawn went out of his way for me in a couple of ways and it meant a lot. I'd had poor experiences in the past that made me dread getting the car serviced, but this has really changed my mindset. I'm back to being a fan.

Harry Berting

Oct 25, 2015

Mark and O'Meara Ford always treats me very well.What I do not understand is this. My A/C problem was identified to me prior to 10:00 a.m., as Mark called to advise what was necessary and the estimated cost. Since that was known, my assumption was the repair would be completed within a couple hours; thus I expected to get my car before 1:00 p.m. to do the things I had planned for the day. After waiting until 3:30 p.m. with no further info, I called Mark who then advised he was informed the car would be ready by about 4:30 p.m. I went to your location at 4:30 p.m. and the car was ready.Once someone begins the work, identifies the problem, do you not continue to complete the repair or do you just leave it unrepaired until a later hour? I don't believe your operation is like a hospital with suddenly 10 emergency surgeries surfacing, that takes you away from completing a job previously started. The time involved is what puzzles me.

Cyndi Lahn

Oct 20, 2015

Always very helpful adn courteous! They were understanding on the number of recalls I have had to deal with my Escape.

Robert Jordan

Oct 16, 2015

The service & staff was great. The show room & Building was very clean

Mike Mcfarlin

Oct 16, 2015

Very knowledgeable staff and willing to explain any and all problems.

Joseph Morelli

Oct 15, 2015

Had my 2002 Explorer repaired. Mark Bultje was very helpful and professional.

Lorraine Gutierrez

Oct 14, 2015

I took my escape in for a recall. Work was done efficiently. Shuttle service was great.

Benita Montoya

Oct 12, 2015

My vehicle a Ford Escape had a air bag recall, my appointment went well, was finished before quoted time. I also had a loose handle on my hatch and that was fixed at no cost, which wasgreat! Thanks!

Brent Schuchmann

Oct 11, 2015

Have had several check ups, oil services and brake pad replacements. Fast service. Easy to secure a spot in schedule. Good quality of service result.

Michael Kolovos

Oct 11, 2015

I have had very bad experience buying my car and couple afterwards bad experience..I hope Things will change in my routine services.

Stephen Chappell

Oct 10, 2015

routine service (oil change, etc) was performed in time specified (promised). i was well satisfied with the work and friendliness of staff.

Willis Straight

Oct 9, 2015

Quick Lube Service Manager Mike got me in on the same day I called, asking for four new tires, engine and power steering flush. Mike got me all of that plus oil change, oil filter, air filter and a multi point inspection. The car runs great and the new tires are smooth on the road.Thanks again, Willis Straight

Jeni Umble

Oct 9, 2015

I have always been impressed by the service department at O'Meara Ford. I receive prompt and professional service. The waiting area is pleasant and the staff keep me informed about the status of my car.

Connie Brinkley

Oct 6, 2015

Everything was done excellent as well as ervice mark is an excellent service advisor

Gregory Pegg

Oct 5, 2015

Excellent experience with service and all updates.

Rosemarie Ziemkowski

Oct 4, 2015

They did what they said they would.I trust they will fix my car when need be. Friendly staff.

Christine

Oct 1, 2015

Amending this review after meeting with Paige O'Meara...it's really too bad that our car buying experience had to be what it was, but bravo to an owner who genuinely cares about his customers and went out of his way to make things right with us....a few of the employees here should take note of the behavior of their owner/leader and they should practice the values that the O'Mearas uphold...we did have a good experience with Gilbert, he was really great and James in Finance was polite and professional....at the end of the day, our bad deal was made right by the owner, I think though, that we all wish it had never gotten that far....After meeting with the owner, my trust has begun to be restored, and I just hope that it can continue to grow, but that will depend on the employees practicing and following the very ideals that generations of O'Mearas have been living by for the last 100 years or so...after all.."Men honor men who honor their fellow men" - Ken Alstad

Keith Grayson

Sep 30, 2015

Service performed was quick and complete. Recommended further actions were appreciated.

John Leary

Sep 29, 2015

at appt. i was told when the work would be done, and as promised it was done on time with all items under warranty. excellent service

Vicky Michaud

Sep 28, 2015

My granson brought his Ford Focus in to get the passenger window fixed and they said it wasn't covered under the warranty even though he bought the extended warranty!! I don't know ehat good it is to buy the extended warranty if it doesn't cover anything!!!!

David Lutter

Sep 26, 2015

Mike in the Quick Lane was very helpful. He arranged a rental for me. The one problem I have is *********I had a CD in the player. When I got my car back, the CD was on the floor all scratched up and bent.

Elmer Barlock

Sep 25, 2015

2011 Escape. Service writer, Mark, was courteous, professional and communicated very well with me on the status of the vehicle. Technician, A.J., did an excellent job performing the service requested

brash222

Sep 23, 2015

Amending this review after meeting with Paige O'Meara...it's really too bad that our car buying experience had to be what it was, but bravo to an owner who genuinely cares about his customers and went out of his way to make things right with us....a few of the employees here should take note of the behavior of their owner/leader and they should practice the values that the O'Mearas uphold...we did have a good experience with Gilbert, he was really great and James in Finance was polite and professional....at the end of the day, our bad deal was made right by the owner, I think though, that we all wish it had never gotten that far....After meeting with the owner, my trust has begun to be restored, and I just hope that it can continue to grow, but that will depend on the employees practicing and following the very ideals that generations of O'Mearas have been living by for the last 100 years or so...after all.."Men honor men who honor their fellow men" - Ken Alstadshockingly appalling and borderline criminal...unethical, unprofessional and crooked...shady, dishonest, and straight up liars..this establishment is an embarrassment and a disgrace to the community and the entire state...this dealership is tarnishing the Ford brand and reputation...their business tactics are slimy and low, and just plain wrong....buying and driving a new car should be exciting and fun..i don't even want it anymore..it makes me sick to even look at it knowing now how crooked O'Meara Ford is...don't think for one second that the GM will correct the bad deals the salesmen rope you into...he's just as sneaky and slimy as the rest of them...i wonder if the previous O'Meara family owner's know what type of business this has turned into, and what type of business these owners are turning over to their sons..simply disgusting...and sad...sad that another generation and countless numbers of people are going to be taken advantage of and deceived by O'Meara Ford..We bought a new car on Friday, went back on Saturday and bought a used car for my son. We asked for the bluebook value of the used car and received a piece of paper from the Used Car Salesman with a figure written on it. The Sales Manager kept saying what a deal we were getting on it because we had just purchased the new car the day before. We went home feeling that something just wasn't right. After doing the research on the used car that we were prevented from doing at the dealership, we found out that that car was priced $10,000 over what it is worth. We also found we overpaid about $7,000 for the new car. That new car was on a lease, and easy to get out of, but the used car for my son was something they didn't have to work with us on. They brought the price of the used car down $6300, which was better than it was. They also dropped the lease on the new car and turned it into regular financing through the bank. When we were going over the papers, we found out that we were actually NOT getting the price reduction in the new car and that they had now bundled the used and new car together as a package deal. If we passed on the new car deal, we had to pass on the used car deal, which would have left us paying $23,000 for a car that is only worth $10,000. So, in essence, we were forced to take a bad deal to keep us safe from the worse deal. The salesmen, Used Car Manager, Sales Manager, and General Manager at this dealership are harming the community with their low and shady business deals. I'm quite frankly appalled that businesses like this are still in operation. I rated them straight 1's across the board...but don't get me wrong, they were friendly...too bad it wasn't genuine..

Bent over

Sep 23, 2015

Make sure you check every thing these guys tell you don't believe a word they say cause no one they're takes responsibility for they're own actions they are very crooked

Patrick Sautter

Sep 21, 2015

Allen kept in touch when a part for my vehicle was on backorder. It took a bit to get the part in, but service was handled quickly and car seems to be running great.

Jane Ferwerda

Sep 21, 2015

We had our oil changed. Everyone is friendly and helpful

Gary Mauracher

Sep 17, 2015

We always have a great experience at O'Meara friendly staff and fast service

Kyle Smith

Sep 17, 2015

This is the second ford we've bought from omeara and both times we had the pleasure of working with Eissa. We appreciated his knowledge and experience in helping us choose our new Explorer. He was dedicated to finding us the best deal for our trade in and for getting us what we were looking for in a larger vehicle for our family's needs. We also had the pleasure of working with Colin, who put in the extra time and effort to help with our car buying experience.

Mary Porreco

Sep 15, 2015

Service was excellent, very accommodating and professional couldn't ask for anything more.

loveit

Sep 12, 2015

i recently purchased a new Ford Explorer from O'Meara, Jared helped me and the experience was absolutely amazing.! I 100% recommend O'Meara and the staff!! Love my new Explorer! Thank you O'Meara!

brandy niblett

Sep 11, 2015

I purchased my daughters first car from O'Mera Ford its a great place good atmesphere Ron smith helped us with all of our questions and sales needs in the end we found the car my daughter wanted Thank you for a great experiance Ron you made buying her first car a plesure . When I upgrade my car I'll be coming to ron smith! Thank you so much!

jill

Sep 11, 2015

Sold me a 2014 focus . He went out of his way to make sure we were happy and satisfied with not only the deal on the car but the first oil change etc.

Thomas Mandelko

Sep 10, 2015

Been coming to Omera for years for oil changes and maintenance. I think your service is the best now that it has ever been

Sara Hodges

Sep 8, 2015

My service was good, expensive but I was well taken care of...Thank You

Eileen Alanna O'Meara Kimmel

Sep 1, 2015

It was nice to have most of the paper work done before we arrived.

Julia Wahl

Aug 31, 2015

The problem was a known recall, unfortunately they didn't check this car for it and I had to have my brand new car with just 12 miles on it in service less than a week after I purchased it.

Kat

Aug 26, 2015

I have been very happy with the service we have received over the years. We take all of our cars there for servicing. Their customer service has been outstanding in my experience.

Kelly Bergstrom

Aug 24, 2015

The service department staff was excellent. They went the extra mile despite not being able to actually do the work on the car due to a restriction from my warranty company. They did correctly identify the issue as that is ultimately what was fixed. I've had very good experiences with O'Meara Ford Service.

Michael Piper

Aug 24, 2015

Perhaps going above and beyond what is expected. I'd be thrilled if the car was washed and vacuumed. Also a chat with the mechanic about anything else I should be aware of.

Stan Spilman

Aug 24, 2015

Excellent customer service, friendly and fast service.

Eugene Metschke

Aug 22, 2015

Satisfied with the fact that my AC is working again. Did not expect that it would be 10 daysbefore I got the vehicle back.

Jerry Greenwood

Aug 21, 2015

I took my 2011 Ford Ranger in for the 20k service. I feel that the Quick Lane did an excellent job on the service. It took about an hour to do the service, and I thought that was a reasonable amount of time.

Theresa

Aug 19, 2015

My husband and I went into O'Meara ford last night our salesman was Michael england that man is absolutely amazing we left with a beautiful car very satisfied and will recommend him to everyone I know there was no haggle no bs straight to the point got what we liked and now we are happy owners I highly recommend Michael england at O'Meara ford northglenn

David R. Reed

Aug 18, 2015

All of my experience to date has been mainly through the guys at the Quick Lane desk. Tom has been especially helpful and Mike, too. Calling into O'Meara Ford is always a pleasant experience and I get the help needed. I certainly appreciate the free coffee or soda drinks offered, and Heidi's Deli and staff are great. Finally, the actual services, parts, pricing, and cashiering have been very good. I do like the discounts I am often offered by email, mail and sometimes volunteered on site by the service managers helping me. Thanks for being there! Oh, I am very much impressed and reassured for doing business at O'Meara Ford BECAUSE it is a family-owned business that always looks great, keeps up with the times, and has such a long-standing history of great customer care, superb vehicles, and value given to our community. Thanks! Dave Reed

James Jarnutowski

Aug 18, 2015

YOUR SERVICE STAFF IS KNOWLEDGEABLE AND VERY FRIENDLY AND EFFICIENT. I BROUGHT IN MY WIFE'S CAR TO HAVE THE OIL CHANGED WITH THE WORKS PACKAGE.

Kirby C

Aug 18, 2015

Adrian Flores is a horrible salesman and has no customer service skills. He is rude and disrespectful. You do not force someone to run there credit before you will even let them test drive a vehicle. Especially when they have cash in hand. You do not argue with customers, you are a horrible salesman! These guys do not even dress nice or act professional.... Do not buy a car from them. And Adrain you can take your sunglasses off when the suns not out.

Alan Reynolds

Aug 13, 2015

They got me right in and did the work quickly even though it was Saturday. Very professional.

John Ziel

Aug 13, 2015

2006 Ford Taurus Oilchange was done well and in timely manner and the staff was very helpful.

Nathan O'Connell

Aug 9, 2015

Took my 2014 Escape for oil change and tire rotation "The Works" service and spend the 1.5 hour while they did the service enjoying a delicious Reuben sandwich at Heidi's. Thanks.

Robert Engel

Aug 8, 2015

Service was great, work was completed on time when promised.

Connie Brinkley

Aug 8, 2015

could not ask for better service. Service writer did not try to sell me anything I did not need, which is a welcome change from other dealers

Cherie Brown

Aug 6, 2015

The music was a little too loud in the lobby for 8:00 in the morning. Overall good experience.

Rodney Locke

Aug 5, 2015

Fantastic service in and out in no time,,, thanks to Tom!

Linda

Aug 3, 2015

Always get the fleet in and out for service- Thanks

Marian Doyle

Jul 30, 2015

I was disappointed when I got home and reviewed my papers -- although I was verbally told everything checked out okay, the Report Card was not filled out -- was blank in every category. That's why I didn't give you a 5 on how did we do.

Mandi Heartso

Jul 29, 2015

We had new tires put on our ford explorer and had an oil change done. The staff was very helpful! We will definitely be coming back for other services needed and future new vehicle purchases.

Curt Graham

Jul 28, 2015

Mark is great. Truck was serviced and ready to go in great time. Really good job guys. Appreciate it.

Janelle/ron Hruby

Jul 21, 2015

Great service! Felt like I got the run around at my neighborhood Ford dealership and you guys were great!!

Vernon

Jul 21, 2015

My 2009 F150 has close to 50,000 miles, needed new rotors all around and a radiator flush. Dropped the truck off Monday morning, picked it up Tuesday afternoon. Took it for a test drive down the west side of Eisenhower tunnel and the brakes worked great. I'm happy and I've had my truck served there since it was new.

Jamie

Jul 21, 2015

There is an employee by the name of Rich Mitz who works in the leasing department. I called him several times, he did not return my call. Then I called him for the 8th time and I was talking with him on the phone and we ended our conversation. His phone did not disconnect and I heard him talking about me. He said "she don't know what the xxxx she is doing" he proceeded to tell who ever he was talking to my personal business. When I spoke to Colin Cunningham who is the manager and told him what was said he just dismissed it like it was nothing. I bought a brand new Escape from them and paid a total price of $43,000. NOW IS THAT THE WAY THEY APPRECIATE MY BUSINESS???

Mary Hernandez

Jul 19, 2015

I want to give a great big THANK YOU to Shawn Otterson and his staff at the Collision Center for servicing our vehicle with a new paint job on the roof of our truck. They did a fantastic job. Shawn worked diligently with us to find a solution to what appeared to be a hopeless feat. We ended up having to pay out of our own pocket for a FORD defect and FORD should have covered the cost, however, thanks to Shawn, we only had to pay a small amount. Again, we "THANK YOU"

NFCN

Jul 18, 2015

Found a used car that I liked, emailed them stating what my my budget and trade in was, was told that was "more that reasonable for the car". So I make the drive up, love the car, think it is all taken care of, then BOOM oh that car is 4k more than you were told (almost 50% higher). I then show them the emails stating that was a price they could work with, doesn't matter, they don't honor it! I called an spoke to manager "Jerry", about my experience, he stated that agreeing that a price is "more than reasonable" doesn't mean that it actually is a reasonable price! Not sure what world they live in there, but in my world that means that it is an acceptable price. Very disappointing, would never recommend.

masonjoshl

Jul 18, 2015

Found a used car that I liked, emailed them stating what my my budget and trade in was, was told that was "more that reasonable for the car". So I make the drive up, love the car, think it is all taken care of, then BOOM oh that car is 4k more than you were told (a 36.36increase ). I then show them the emails stating that was a price they could work with, doesn't matter, they don't honor it!I called an spoke to manager "Jerry", about my experience, he stated that agreeing that a price is "more than reasonable" doesn't mean that it actually is a reasonable price! Not sure what world they live in there, but in my world that means that it is an acceptable price.Very disappointing, would never recommend.

Alonzo

Jul 17, 2015

Irwin Gallina helped us find the vehicle we wanted within the price range we were searching. We were not able to purchase a new vehicle for the price range we were looking for, but he helped us find a Certified used 2014 Limited Ford Explorer that was in great condition. He definitely understood our wants and needs. The end result was that we got a heck of a deal!

Julian Lee

Jul 15, 2015

Great job! ..........................................

V

Jul 15, 2015

My credit was not to where it needed to be to purchase a vehicle. I had just lost everything. Michael England provided me with different options, was honest from the beginning. He helped me get a car into which other dealerships would not even call me back.Great customer service.Thank you

Edna Helmuth

Jul 14, 2015

vehicle, service and staff was great and I wll be back

Nicholas Heimer

Jul 14, 2015

We just had an oil change done on our ford escape and did a great job and was quick.

Lindsey

Jul 13, 2015

Had my 2006 Ford Escape serviced. Kind of expensive for a new windshield wiper arm and it took longer than they said it would but overall I'm happy and Lauryn was very helpful.

Michael Walters

Jul 13, 2015

Very quickly professionally done. The works worked. Sevice guy was very helpful.

Dee Lynn Vasquez

Jul 13, 2015

Mike was very professional, made me feel comfortable even though my credit was very bad, he worked for us, not against us. I would go back just because of Mike. Very pleased with our purchase

Ronald Akana

Jul 12, 2015

Everyone we came in contact with was most helpful. Even the cashier was so nice and answered all our questions. You have a very nice company and we will be back for future service. Jeorge was also very helpful and when he was out to lunch others offered to help. Also, when we arrived we had spoken to Jeorge so we felt it best to wait for him but his neighbor started taking our information so we wouldn't have to wait as long. All in all our service was excellent. Also, we loved you show room and all the pictures. Great! Mahalo

Vaughn Townsend

Jul 12, 2015

Went in for an oil/filter service all was flawless as per normal, tires are wearing out and they gave me 3 estimates on the cost. I have been going here for over 10 years and they have never failed me.

Veronica Williams

Jul 11, 2015

Shawn, was very helpful and informative with my mustang. I chose to take my car elsewhere for the repair. The dealership price was to much.

Tracy Amaral

Jul 10, 2015

The service team is very polite and punctual. Thank you for a job well done.

Mike Puckett

Jul 8, 2015

The service team was great. I got what I needed fixed plus a couple other items that were pointed out. I will continue to use O'Meara for my auto needs.

Betty Nicholas

Jul 7, 2015

Always very helpful...staff very pleasant & appear to be quite knowledgeable.

Donald Ament

Jul 7, 2015

My service call was fast, efficient and courteous. I will certainly return for my regular maintenance needs.

David Boal

Jul 7, 2015

The staff was very knowledgeable when explaining what needed to be done. The dealership and really nice and clean and they make it very comfortable while you wait. The first question was if I wanted coffee :)

Gleen hardy

Jul 2, 2015

Great service I'll be back.thank you Jason maes for your help.

John Daily

Jul 2, 2015

Your staff was very helpful...Kept me informed of the progress...Also was there only a couple of hours...Had breakfast at Heide's..

Glenn Lopez

Jul 2, 2015

Pretty good service. Was able to get it fixed sooner than I anticipated. Was a repair to my passenger window regulator and the window was dirty and greasy when I picked it up. Just a small detail that makes a huge difference on perception. I still have some issues with the price all dealerships charge for repairs and am extremely disappointed at the repairs I have had to complete on what appears to be manufacture defects that should be covered by recalls.

Diann Dewitt

Jul 2, 2015

Everyone is very professional, efficient and friendly!

Jerry Cronk

Jul 2, 2015

Once again, your service writer, Lauryn, did an excellent job and I was very pleased with the brake work that was done. That having been said, I am annoyed that my request, written down on the ticket by Lauryn, to lock the truck when it was returned to the return area was once again ignored. It is my work truck and I routinely carry significant amounts of tools in the cab and would really like to safeguard them. How hard is it to lock the vehicle and do the simple thing that I asked?? A excellent experience with Lauryn and a good job with the brakes was soured by whoever brought the truck to the front. This is not the first time that this has happened. Please address this simple request and try to comply with what I have asked to happen...........surely, I am not the only customer that would like to have their vehicle locked for security.

Tony Champman

Jul 1, 2015

OK so my wife and I were shopping for a new car.Little did we no the car of our dreams was waiting. Well atleast mine.Thanks Jason Maes for all your help.

Kristine Campisi

Jun 30, 2015

people are friendly, explain things thoroughly. I trust your employees. I just wish you had better discounts, especially for those who give you lots of business!

David Miller

Jun 30, 2015

Came in for regular maintenence. Found an engine leak and helped me setup a follow up appointment

David Capps

Jun 30, 2015

The service was great. Lauryn Williams does an excellent job when I bring in my 1999 Expedition. Thank you ....... David

Joyce G

Jun 30, 2015

I brought my car in for routine service -35,000 miles.The gentleman who filled out my paperwork and coordinated the service explained there would be a wait because there were several other customers ahead of me. He told me approximately how long I would have to wait, and offered me a beverage. While I was waiting, he checked with me to advise me of progress in getting my car serviced. He brought recommendations for additional service and was respectful of my decision to wait until the next visit for this service. I mentioned a slight problem I was having and he checked to see if there was a recall. I will call to schedule an appointment to have that it checked out.

Karen Oleary

Jun 29, 2015

I had my first 15,000 mile check up, with an oil change. All is well!

Annette Ziemba

Jun 29, 2015

Excellent service, as always. Minor service needed this time. Lauren is always easy to deal with.

Rose Humann

Jun 29, 2015

I brought in my 2013 Ford Escape to get its 30,000 mile service done. I was happy that everything checked out great. I wasn't happy to hear about a $300 fee for a part that has to do with my fuel injector. I was told that it has to be replaced between 30,000 and 40,000 miles. I will have to look around to see if I can't find a more affordable price. It makes me wonder that since I'm a women if I'm getting the actual truth about that.

Tami Black

Jun 29, 2015

Staff was helpful not pushy, listened to what I had to say.

Dorothy Carroll

Jun 27, 2015

We purchased a Ford Edge from another dealer but received only one key. We decided to have O'Mera make a duplicate key. It didn't take them very long and they did a great job. I will be bringing it in for the oil changes and services as needed.

Gary Clinkscales

Jun 27, 2015

this is the 2nd new vehicle i have purchased from O'Meara ford, and i am a satisfied customer.

champman

Jun 26, 2015

They took care of my problem.have to say I'll will be back.

gameplayer

Jun 26, 2015

I loved the place. Me and my friends will be back.everyone should visit this place

Walter Murphy

Jun 26, 2015

Service was good always and the tech that checked me in did an outstanding job. Kudos to your service department.ThanxBill Murphy

Ken Maglasang

Jun 25, 2015

Lauren has been great to work with, service has been excellent and I like the proactive communication to my vehicle's upcoming needs. Thanks!!!

Becky Arellano

Jun 25, 2015

I have never had a problem getting my car repaired. Always an easy experience.

Jeanette Dymond

Jun 25, 2015

Ford F-150. Had oil changed and tire rotation. Time and service wad as promised. Have no issues with my service during this visit. I was satisfied.

Pete Willis

Jun 25, 2015

Always great service and friendly folks at O'Meara Ford! Only ones I trust withMy vehicle.

Mike Mcfarlin

Jun 25, 2015

Very expensive! don't have fifty characters for this survey

Scott Wickstrom

Jun 25, 2015

We were in and out quickly. Just an oil change this time but as usual we were pleased with O'Meara's service

Theodor Wolf

Jun 25, 2015

Lauryn was very helpful and identified a problem I didn`t know existed.

Larry Goss

Jun 25, 2015

We purchased our STX-F-150 truck a year ago, we always try to get it serviced at O'Meara Ford where we bought it. We had to have the oil changed in Pueblo at a grease monkey when my brother in-law was in the hospital & drive down to be with him. But we always try to have it serviced at O'Meara. We have always dealt with Lauren Williams, she is professional, friendly and we trust her. We lost my brother in-law and had to go back down for the services and we called Lauren and she set us up to come in the following day to get new tires and did a check on everything. They took care of us and we were able to head back down to Pueblo knowing that our truck was safe condition. We love our truck and we love the service we get from O'Meara Ford. This is our 3rd. vehicle from them and we are Happy with all that they do.

Happy Customer

Jun 23, 2015

A big thank you to Mark in the service dept. and to Jimmy, the shuttle van driver. Everyone was very friendly and professional, in a word-outstanding. They get an A+. My car now runs like it did when it was new. Thanks for the excellent service.

Seth

Jun 10, 2015

Sales manager tried giving me the old "we only make commission" and "at this price we don't have any income to feed our families" routine. Very low-class, not to mention the sales manager could not add or subtract and had the numbers wrong that I the customer had to point out to him! I will never buy from here. They do not know what they are doing and very unprofessional attitude.

Bruce Nelson

Jun 1, 2015

I bought a 2014 f-150. Gilbert my salesman was awesome. When i brought my truck in for the 5000 mile service, Gilbert greeted me and asked if he could do anything else for me. What a professional! Then the service department was so on top of things and helpful. This is the best dealership that I have worked with. Thanks O'Meara. Bruce Nelson

AMI

May 28, 2015

I recently purchased a 2015 Ford Fusion and Jason was extremely helpful. I have recommended to all of my friends that they ask for him if they are in the market to buy a new car.

Christie Martinez

May 27, 2015

The service was great. The staff was helpful in explaining what they did to my Fusion and what was needed next. When I called to get an estimate on the service they were helpful so I could determine which method I was going to use.Thanks Great job

Travis Sinclair

May 26, 2015

The staff was helpful and courteous. Have never had a bad experience having my vehicles serviced at this location.

Jason Hoesing

May 25, 2015

Helpful staff, no problems with service. Would definitely recommend to anyone else.

Samuel Rael

May 21, 2015

Some dealerships wash the vehicle with service over $100.

John Graziano

May 20, 2015

On 5/11/15, in the middle of my recent oil change, I decided to purchase a set of new tires for my Explorer, but the installation would make me late for an important appointment. Lauryn Williams said, no worries, you can take a loaner car, I said ok, was able to make my appointment on time, came back and my car was ready. Great job O'Meara Ford and to all involved that made my day work out !!!Sincerely;John W. Graziano

Taras Wynar

May 20, 2015

Was quick and effcient, though time to wait given was off

Valued Customer Denver Hardwood Company Inc

May 20, 2015

Last year I moved back to Colorado and purchased a 2014 Ford Explorer - I would give O'Meara Ford a "10" regarding the service, attitude and customer appreciation. When I walk through the door, every employee welcomes me to the Service Center and ensure that I am 100% satisfied!

Bob Plamandon

May 20, 2015

The oil change was thoroughly completed in a timely fashion. I somehow was scheduled for brake work the following week. I remember talking to the rep. about my need for front brake pads. But I don't remember definitely scheduling brake work. Next thing I'm getting emails about a service appointment and that I missed my service appointment. Thank you for highlighting my need for front brake pads. I replaced them and had the rotors inspected resulting in not having to replace the rotors.

Valerie Harris

May 20, 2015

Professional and thorough service.. Friendly staff. I will be back for future service.

David Thompson

May 19, 2015

My E350 6.0L van wouldn't start. AAA couldn't get it started either so had it towed to you for service. It cost more than I thought it would. Service writer didn't mention the disposal fee and "other" fee. Your eval charge doesn't apply toward service if service is selected? When I picked van up, the door pull on drivers side was dirty with grease. I'm guessing the steering wheel was as well. I cleaned it all. I'm generally satisfied with O'Meara Ford service, but this was a disappointing experience.

Jeff Hanko

May 19, 2015

Omera has good service, and I will continue to come back. It does not compare to a Mercedes or BMW dealership, but I don't think that is your model.I would recommend vacuuming and washing each vehicle that is serviced. It would be a great service that almosr no one provides.

Mona Henderson

May 13, 2015

I had issues with my car and it was taken care of immediately. Thank you for taking care of my issues and putting my mind of ease. The General Manager Reuben was very kind and addressed our concerns professionally and immediately.

Mike Cortez

May 13, 2015

I took my super duty for service on the breaks. The service department goes the extra mile to make sure the job is done well and in reasonable time. Thanks for the job well done O'meara. As always I'll continue to bring my business here and refer others to this service department.

Mary Strombitski

May 12, 2015

I called your number 3 times trying to schedule the oil change. I was transferred to another extension but no one answered.Finally i called Eesa the sales rep that sold us yhe car and he took care of everything. I arrived and he was there to greet me and assure that your staff in the fast lane got things done and in a timely manner.There was a young lady that checked in with me every 15 or twenty minutes advising me of the vehicles statusTHESE TWO PEOPLE ARE VALUABLE AND CARE ABOUT "YOUR" BUSINESS......TAKE CARE OF THEM...PROMOTE THEM....GIVE THEM A RAISE...If it wasnt for them I would have been writing a diferent evaluation

Brigitte Miller

May 12, 2015

the young woman who was at the desk was as helpful and kind as any person i have ever had take care of me.....................

David Weckwerth

May 12, 2015

I always get my scheduled service done at Quick Lane. Work is completed timely and staff are professional and informative.

Harvey Collin

May 12, 2015

Service was good as usual. Mark is always helpful.appreciate the shuttle service to my home and back.

Joe Pollock

May 12, 2015

they got me in right away and got my car done and they did it at a reasonable price so I was very happy

Ronald Pietrafeso

May 9, 2015

great service from both Chase Chantella and Rick Mitts

Charles Mehle

May 9, 2015

We bought a 2014 f150 and mike reid was our sales rep. We have bought our last 3 veichle from him and and because of his knowledge it has made our purchase very simple.

Joseph Mcfarlin

May 8, 2015

Great service, at the FAST LANE !!! I didn't even have a chance to fall asleep!

Brody Goodman

May 8, 2015

Great experience! Price was right and the entire experience took less than an hour!

John Reed

May 8, 2015

I have been a customer of O'meara for several years. The service department is very polite.

Tabitha Mcquillen

May 8, 2015

Mike knepp is awesome! Everyone is incredibly professional and we literally will not let any one else touch our vehicles for anything not even an oil change. Please let these guys know how much we appreciate our services! Don't ever change guys and gals!

Cyndi Lahn

May 8, 2015

Awesome experience and attentive staff! My car was done in half the time they quoted me!

Michael Tether

May 8, 2015

Everyone always very helpful and informative as work progresses.

Karrie Clark

May 8, 2015

You always give me the best service and do it in a timely manner.

Misc

May 2, 2015

Met Brad through a high school fundraiser. My husband is in the market for a truck. Bed had great customer service and follow up skills. Very pleasant to deal with!

cogurl0124

Apr 24, 2015

We were blatantly lied to by the sales associate when we asked if the vehicle was 4 wheel drive. It took 4 days total to come to resolution and at which they didn't see to care or be apologetic for the experience. Also just received my Ford Viewpoint survey earlier this week, go to do it and it said it had already been done...so now they're falsifying surveys. No one should ever have to go thru a car buying experience like this. It's sad that my Father had a bad experience with this same dealership 30+ years ago when he used to live here. I wish he would have warned me ahead of time. Obviously nothing has changed with O'Meara Ford.

nickstoebe

Apr 17, 2015

I bought a 2007 GMC truck, the service was great. They even stayed until 10:00 at night to get the deal done so I could take the truck that night

leahann12

Apr 14, 2015

Freddy Mendoza made my vehicle buying a great experience. He went way out of his way to ensure that I was comfortable with my decision. This was the first time ever buying a car that I didn't feel stressed or taken advantage of by a car dealership; I highly recommend going to O'Meara Ford and asking for Freddy if you want a good deal and great customer service...thanks Freddy!

A Happy Girl :)

Apr 13, 2015

I just went out looking for a car and it seemed like every where i went they were rude or to busy etc. I walked into o'meara and A man with a smile walked over to me and asked if he could help me. I felt so at home.Mike answered every question i had and by the time i left there i knew this is where i'm getting me car. I want to thank Mike for taken the time with me and made me feel like i was important. I will be there to get my car, If anyone is looking for a car and wants great service go here and ask for mike !!!! Thank You, Mike England

Pennie Ward

Apr 13, 2015

I wanted to thank Mike England for taking such good care of me. I didn't know how i was going to get a car but Mike went above and beyond to make sure i was taken care of. I am so happy and if you ever need a car please ask for Mike England You won't regreat it....... There are still good people in this world. Thank You. Mike

FunRun

Apr 11, 2015

Mr. Duque was extremely friendly and helpful in our vehicle buying process. He was knowledgeable about the different models and we didn't feel overly pressured to make an on the spot decision. The customer service was excellent. We will be back to buy our vehicle from O'Meara.

Rodger Bonnell

Apr 7, 2015

Brad Olivanti and the crew worked extremely hard to get me the deal I wanted. I believe I was cared for with nothing but understanding and respect to my family situation regarding finances and needs. I will be back again when we start shopping for my wife's car. Thanks Brad!professional al

wolf

Apr 2, 2015

Michael England gave great customer satisfaction on helping me buy a Nissan Altima. He went out of his way with courtesy. Great Job! Sincerely, Joaquin Martinez

My Ford

Mar 30, 2015

Love my ford Fiesta. Just what I was looking for and even in my price range. Lanny Smith got us the car we were looking for. We looked at a few before we made our final decision. Good selection

Happy Customer

Mar 30, 2015

Lanny Smith was very helpful when we bought our truck. Appreciate his time. We were there late that night. I will send friends and relative to him as well.

discer

Mar 29, 2015

Went into O'meara ford for lunch at heidi's deli and was treated amazing by Michael Newman. He made me an awesome lunch and talked me into coming back and purchasing my new vehicle from this dealership. Thank you again Michael!

Desirae

Mar 29, 2015

I currently purchased a vehicle from here and was treated exceptionally well by Michael Newman. Thank you for making this buy my first awesome experience at a car dealership. Thank you again O'meara ford and Michael!

admthims

Mar 27, 2015

Jessica was friendly knowledgeable, and was a joy to be around. Jessica made us comfortable with our truck purchase. If I was the owner I would have her train new sales persons

hind boa

Mar 25, 2015

Excellent place,I highly recommend it, great people, khosro the sales person was very helpful , thanks everyone !!!!

Not submitted

Mar 25, 2015

Always enjoy coming here from the Western Slope for auto service. Professional and friendly atmosphere.

Cheryl

Mar 24, 2015

Mark in the service department was very easy to work with. He kept me updated on status of my navigator repair and thoroughly explained the work that needed to be done. My vehicle was finished when promised and runs like a charm! Thank you!,

Lisa darling

Mar 24, 2015

Great customer service...well trained staff! Great experience on the purchase of our Nissan! Thanks IRWIN!

LADY WITH HER OWN $$

Mar 24, 2015

15yrs ago went to buy a car at O'Meara Ford the salesman told me "I couldn't afford a car ." I had just told him what I was looking for. We had never talked about what I could afford or anything was just told "You can't afford a car here. You need to go home and get your husband and come back. I told him I wasn't married and I wouldn't be back. I went down the road and bought a new Grand AM! So Jan 23rd 2015 I decide to try O'Meara again. Test drive the car, have down payment in my pocket. Wanting to buy the car right then, but I'm told to bring my husband back in the morning and we can make a deal! I told the Salesmen Curtis I wanted to buy it now. Was told to come back with husband in morning. When Salesmen calls in am to be sure my HUSBAND and I were going to show up to buy the car. I told him I went to another FORD DEALERSHIP that day w/o my husband and bought a different car. Salesmen really upset told me that was O'Meara's policy and he was very rude on the phone. NOT A GOOD POLICY! I thought maybe O'Meara had changed but guess not. I will NEVER walk in your door again. I bought a Mustang w/o my husband! .

Dana

Mar 22, 2015

Michael England made the whole experience a pleasure. he was courteous and knowledgeable about his stock. I highly recommend O'Meara Ford and Michael England if you are in the market for a car.

Hazel101

Mar 22, 2015

Before they sell a car they should at least make sure it doesn't break down thhat very same day, not to mention they overprice the car way to much!! Just horrible!

Rose Humann

Mar 20, 2015

I went in for my 25,000 mile maintenance. It didn't take them as long as I was told which is always great. However, I was told that I should replace my cabin air filter and was quoted $55 just for the part. When I looked the part up online it's only $13 which is a big difference. Needless to say I didn't allow them to replace that knowing that I can save myself a fraction of the cost.

Patricia Flores

Mar 20, 2015

The service was great on my Ford Toras . Salesmen Adrian took the time to show me the floor mates for my car and also took the time to take me to parts to get a price .

Dale Roy

Mar 19, 2015

I paid over $55 for a oil change and tire rotation, yet on tv Ford was advertising the works for 29 - 39 dollars. I even have lifetime tire rotation.

Byron Kliewer

Mar 16, 2015

2013 ford focus in for oil change and to replace bearing and clutches in trans.

Patrick Dover

Mar 16, 2015

Simple - Call Mark - Need oil change I'm on my way - arrive at O'meara, Mark has everything set up - car goes in gets done and I* go home. Mark takes excellent care of your customer and he is the reason I stay your customer.

Dave Conrad

Mar 14, 2015

folks were efficient and courteous,as they always seem to be

jenter

Mar 13, 2015

I am in the process of bankruptcy and I have been speaking to one of your salesmen. Michael England has been very helpful with answering all of my questions that I have had. When the time is right for me to purchase a car, I will be buying a car from Michael. He has not pressured me or pushed to come in. I wish all salesmen were like him.

George Scott

Mar 13, 2015

Amazing hospitality with the service tech that wrote up the order. The only problem I experienced was waiting 2 hours for an oil change. Other than that everything was good

jenter

Mar 13, 2015

I am in the process of Bankruptcy and I am currently without a car. I have been speaking to one of your salesmen about purchasing a vehicle. Michael England has been very helpful and has answered every question I have had. When the time is right for me to buy a car I will be buying my car from Mr England.

Angel

Mar 13, 2015

Alexis Tyree is a great employee good customer service and I rate 5 star the food was great I recommend this car dealer ship to everyone I know cause of the great experience

82

Mar 13, 2015

Had a really great experience with my salesman nick or nicodemus. He was very professional and helped me and my family out. I would definitely recommend this salesman to everyone! We love our escape!

Lindsay Collins

Mar 12, 2015

I brought my 2013 Ford Escape in for a recall repair last week and was overall pleased with the service and speed! However, I was disappointed in the "courtesy shuttle" service. I arrived to drop my car off at 7:00am and was told that the wait for the shuttle would be about 40 minutes. An hour and a half later there was still no shuttle to take me home but they did offer a shuttle ride to a mother and her baby who had just arrived. I felt like I was being punished for not bringing my baby to the shop with me (he was at home waiting for me to return). 2 hours later I still did not have a ride and had to call a friend. That was the only disappointing thing about the visit. No one even apologized to updated me on the status of the shuttle. I left feeling pretty mad at O'meara.

Alan Reynolds

Mar 12, 2015

It took longer than the estimated time. They didn't keep me posted as to what was taking so long.

Chris Maes

Mar 11, 2015

Went in for an oil change and as always had excellent service with everyone I came into contact with.

Crystal Clay

Mar 10, 2015

Hi- my vehicle is a F-350 platinum. My husband had my truck we travel working and there was a recall (something needed reprograming and the tire sensor was messed up and the check engine light came on. My husband only had one day off while in the area. He had to be on a new job the next day. Thankfully, omeara was able to work him in that morning. It turned out everything that was wrong all had to do with the recall. We were very thankful to get it fixed. So yes-we were very pleased with the whole experience

Peter Duncan

Mar 10, 2015

The service on my 2001 F350 4X4 Deisel was excellent.

Robert Patterson

Mar 10, 2015

The wash job and interior detail were done to perfection. I feel the charge was exorbitant.

Edward Duke

Mar 6, 2015

Do not have an opportunity to recommend repair shops just doesn't come up

Jessaporter

Mar 5, 2015

I bought a new car from here and my overall experience was amazing! My Salesman Nicodemus Gamet was very helpful from the minute I walked through the door. He was friendly, professional, and really helped me get the right car for me with the right payments. It can always be stressful buying a new car, and Nicodemus really made my experience a whole lot better. I would definitely recommend buying a car from him!

Alvin Tiffany

Mar 4, 2015

I was not happy about the news that I was given that the water pump was leaking and needed to be replaced at 37,000 miles.

Loren Brown

Mar 3, 2015

Always happy with the workmanship and service at O'meara Ford.

Heidi

Mar 3, 2015

Serviced Ford Escape. Fuel injector service, coolant service, the works oil change with tire rotation

Bill Murphy

Mar 2, 2015

The young lady in Quick Lane is great, can't remember her name. She has always been a big help to me. She is a credit to O'Meara.

Valued Customer Ramey Environmental Compliance Inc

Mar 2, 2015

Service was great. Regular maintenance, oil changes

Bobby Combs

Mar 2, 2015

I purchased a 2015 Ford Escape SE. The sole reason at looking to partner with O'Meara was because of Mark in service. He has treated great and introduced me to Ezza (Esa) who was great to work with. My situation this time purchasing a vehicle was not an easy one but the whole team ensured my wife and I were treated with respect and at the end of the day was in a vehicle we wanted at the price we wanted.

Autum Brown

Mar 2, 2015

I think Thomas was very helpful. My car was done within the time quoted to me. Still working on rebuilding my trust with service due to past experiences, but this was a pleasant visit and expectations were met. The only reason I did not rate as a 5 was because the wrong size windshield wiper blades were put on my car and I had to go back to have fixed.

Jo Ellen Clark

Feb 28, 2015

very helpful the staff . I had an oil change always very informative

Ellen Wiederspahn

Feb 26, 2015

Jeff Johnson is the best. You did great, customer service was the best

Mark Saiz

Feb 25, 2015

My check gage light keeps coming on and your technicians were unable to get it to come on for them. By the time I drove home it came on again.

Julie Hoffmann

Feb 25, 2015

I got an oil change. The guy at the counter when I first got there didn't seem very happy or welcoming.

Spartacus Smith

Feb 21, 2015

my experience was very goodand I'll return my car every time for oil changes are any other maintenance I need so thank you very much

Betty Rohloff

Feb 18, 2015

Everyone is very friendly and helpful at your dealership. Service is done promptly and professionally. I trust your workmanship to keep my vehicle safe to drive. As a senior citizen, that is very important to me.

James Wadley

Feb 17, 2015

2006 Ford Mustang, Mike the Service tech was very helpful

Robert Jordan

Feb 16, 2015

The service was very good & the staff was very helpful

mojopirtz

Feb 16, 2015

Mike was Amazing. I came in with no credit and really didn't expect the dealer to even hardly talk to me let alone treat me with the respect that Mike England did. He helped me every step of the way and put me in a car that day. I still cannot believe it. I felt like I was the most important person on the lot to him and i truely felt that he cared about my situation and gave me great advice on how to build my credit and thats what i am set up to do.. I cannot thank him enough. I will be sending everyone i know in the market for a car his way..Thank you Again Mike, Joe Pirtz

Zita Brancio

Feb 15, 2015

The staff is always professional and they listen to what you are saying or trying to describe how your vehicle is acting. The staff goes the extra mile to meet all your needs!!Thank youSherri Brancio

Eric Jackson

Feb 14, 2015

I brought my 2008 Ford Crown Victoria in to have it reprogrammed so it had cruise control. The car was reprogrammed and for less than I was expecting. Great service!

Robert Williams

Feb 12, 2015

I brought my Mariner in for a recall item, which was repaired quickly. I was especially impressed with the shuttle drivers, Bob and Jimmy. Both were very professional, courteous, and friendly. I appreciate the fact that O'Meara Ford provides this shuttle service, and that they have two excellent individuals that made the drive home and back enjoyable.

Thomas Steinke

Feb 12, 2015

I brought in my 2001 Mustang Cobra SVT for an oil change. The service manager told me it would take about an hour and twenty minutes, and I was out of there in just over an hour. Thanks for taking care of me and my cobra.

Derek Seifried

Feb 9, 2015

Great job on the Ford Escape. Service finished in a timely fashion with quality at the forefront.

Alan Gorham

Feb 5, 2015

Very well done .Hardly any wait and they didn't try to sell me things I don't need.

Mike Puckett

Feb 3, 2015

Very satisfied with the service I received. Staff was very courteous and knowledgeable. The service technicians did an excellent job repairing my F150. I will continue using your dealership for my auto needs.

Howard Dixon

Feb 2, 2015

For the. part my experience with O'Meara Ford has been great over the last 7 years. I just need O'Meara to continue to provide me top of the line service.

Patrick Mcpherson

Feb 2, 2015

I was happy with my 'the works' service, I came in late in the afternoon and they got me in and out in good time, and Lauryn was helpful pointing out the issues the tech found with my vehicle.

Mom

Jan 27, 2015

The manager emailed me several times before I finally decided to check O'Meara out. He assured me we could do most things by internet and then, when I came in, finalize everything. After communicating for days by email with their internet manager, going over credit, agreeing on a car and a downpayment, arranging for insurance, and even making an appointment, I got there and suddenly he was too busy, came out for two minutes to say hello before passing me off to several other managers who had no idea of what he was talking about, flat out saying he had lied, that his terms (that I have in writing) weren't possible, and they wouldn't even show me the car I had selected to work on. Then a finance manager came out and took us out back and showed us several junk cars that they said we'd qualify for, then apologized again for his manager. They absolutely did a Bait and Switch, a Good Cop/Bad Cop, and a few other old tricks while we were there. We even overheard an elderly lady complaining to the managers about the very same manager having lied to her. We left and will never go there again. It all felt so sleazy.

Chris Geeting

Jan 26, 2015

Mark in Service is great. He is always very detailed with what needs to be done.

Marian Doyle

Jan 26, 2015

The reason I didn't give you a 5 and 10, respectively, is because I think the timing is not as good as it could be. I was there over an hour and a half just for an oil change. The personnel are very friendly and helpful, so that aspect is excellent. I will keep coming back because you are the closest Ford dealership to my home and the only complaint I have is the amount of time it takes to get the oil changes.

Bill Mcintyre

Jan 22, 2015

2014 Ford Flex, oil change wheel rotation. Staff very helpful!!

George Smyser

Jan 16, 2015

Quick Lane service is great for routine maintenance items (oil changes, filter changes, etc) and they get you in and out quickly.

Michael Allely

Jan 16, 2015

Fast, informative but not pushy xxxxxxxxxxxxxxxxxxx

Harvey Hibl

Jan 13, 2015

Richard was very helpful ! He kept me informed all through the process and the shuttle crew is great as well. I also like having Heidi's at the dealer.

manuel

Jan 13, 2015

worries customer service, they dont care about about their customers safety at all ,they only care about sales . i totally dont recommend this place at all!! i

linda

Jan 8, 2015

Jan 3rd, I went to Omeara, needed 2 rear tires, mount & balance, alignment & oil change, everything was great until Jan 6th, was shopping in Brighton & came out to find a flat tire, I aired it up & drove about a 1/2 mile to discount tire, they took me in 5 minutes before closing, they performed major surgery on the tire & could not save it, they told me they could put the spare on, but I wasn't comfortable driving home, to work the next morning & then to Omeara, in hopes they would replace the tire, I only had $50.00 to my name & discount sold me a $80.00 tire for $50.00. When I contacted Omeara the next day, I was told since I didn't buy 4 tires, there was nothing they could do for me, I explained to them, I didn't need 4 tires I only needed 2, my family has always taken all our vehicles to Omeara for service & we've also order parts from them, we've been a very loyal ford family, Omeara's response was absolutely ridiculous, said it was not their fault, I must have hit a pothole, even though the tire was only 3 days old, they would not compensate me anything, but a free oil change, this loyal customer will never do business with Omeara again. I explained to them, I'm on a single income & live paycheck to paycheck, pretty sure if they can comp a free oil change, they can comp a tire. Terrible customer service.

Karen Augustyn

Jan 7, 2015

I have a 2013 Ford Fiesta. Every time I go to O'Meara the staff is very friendly and helpful. I never had a problem with the services performed on my car. Also, the staff answered all my questions to my concerns. I recommend any car owner to O'Meara to have services performed on their car. They are GREAT!

Richard Becker

Jan 5, 2015

Everything went well. Time to complete the service was estimated within acceptable limits. Could not access the free internet services on the computers in the waiting area.

Poo

Jan 2, 2015

We know from past experience how much time at the dealership you can save by contacting them via internet first and getting the deal confirmed through an internet salesman. Michael John, mjohnatomearaford.com was an excellent contact. He is professional, non-pressuring and most helpful in arriving at a price that I was happy with. Once at the dealership we dealt with Jared Maes, jmeasatomearaford.com. who was most helpful in finalizing my purchase with the fewest obstacles you always encounter when financing a car. A great experience! I am thrilled with my new Ford Edge.

Mike Cortez

Jan 1, 2015

Great timely service. My super duty was ready exactly when I was told it would be ready. None of my tools were missing and I didn't lock my tool box. I have thousands of dollars worth of tools and it feels good knowing that I forgot to lock my things but nothing went missing. Thanks to the service department for the great work. My only service station in Colorado.

Craig Holt

Jan 1, 2015

Dropped the car off for a 7 am appointment, but the car wasn't started on until 2pm. Service was great as usual though.

Karen Willard

Dec 31, 2014

very prompt and accuratehelped me with all my needsthey are serviced this vehicle since I bought it

Judy Pflum

Dec 31, 2014

the car was in for service. Seems like the whole process took a lot of time.

Scott Heideman

Dec 30, 2014

Lauren was helpful and friendly, as always. Service was excellent!

Robert Kelly

Dec 29, 2014

Outstanding service, as usual.Only place I will take my vehicles.

Sandra Greenmeyer

Dec 29, 2014

Everything went smooth and the car was finished when promised. 2014 Escape

Theodor Wolf

Dec 29, 2014

2011 Ford Explorer. Lauryn was very helpfull and courteous. Helped get the vehicle serviced and reviewed the upcoming maintenance items for the car.

Ervin Lackey

Dec 29, 2014

A 2003 Ford Ranger, bought & serviced at O'MEARA FORD.A 2010 Mercury Milan Premier, bought & serviced at O'MEARA FORD.It starts with the pride expressed by the appearance of O'MEARA FORD& the helpful attitude by a friendly staff of sales/service people greeting you. I keep coming back because your people are outstanding, your service isdependable & helps me maintain my vehicles to a high standard of readiness.Your prices could be whittled down some:}

Jane Ferwerda

Dec 29, 2014

slow - I was not there - but my husband and daughter in law thought it took forever

Harry Berting

Dec 29, 2014

Mark always provides excellent information once you describe the problem, follows up on the service, and gets it done asap.

Robert Musser

Dec 29, 2014

Omera service is why I keep coming back. They have always looked after my vehicles over the last 15 years

Darren Piller

Dec 27, 2014

Just in for an oil change but you guys always do great! I have a e250 modified ADA van so it is a little tricky but you manage it well for me. Thank you.

Patrick Dover

Dec 26, 2014

Very Good - Mark and the service department does a great job of keeping me satisfied

Bryan Gomer

Dec 26, 2014

I buy all my cars at omrea. They always work for me and my salesman eissa my only salesman in the last 20 years is the best. Even if I need service he's there to help

Meg Gallagher

Dec 23, 2014

Service Advisor Mark Bjulte and Quick Lane Advisor Thomas Bieker took great care of me and my Ford Fusion!

Joanna Ahearn

Dec 23, 2014

2005 Ford focus zx3,maintenance visit.Great!everyone friendly got report on what to watch for...Excellent!

Al Noraker

Dec 22, 2014

Nice job overall but I would love it if you would vacuum the truck interior when completed just as a nice benefit.AL

Tom Abbott

Dec 22, 2014

Our time at the dealership is always enjoyable! The staff Lauryn, Mark, and Adrain (the WONDERFUL lady at the payment counter) are always a delight to see. We bring in our dogs every time and everyone there has to come over and see them with treats in hand.On a couple of occasions we have forgotten our coupons and since we are very loyal to O'Meara they go ahead and give us the discount.

Thomas Steinke

Dec 21, 2014

I brought my '05 F-150 into the quick lane for an oil change and tire rotation. The service took just over one hour while I waited.

Michael Conklin

Dec 20, 2014

The service was done in a timely fashion with recommendations of up coming work to be done.

Stephen Cox

Dec 20, 2014

Battery Replacement Everyone was polite and helpful.

Carla Coverdell

Dec 20, 2014

My car was serviced as requested. The technician explained process clearly.

J. Ortega

Dec 19, 2014

Air cleaner bracket was not secured properly. Brake fluid lid was not tightened. Surprised that a follow-up of the simple inspection was required, Hopefully this was a missed oversight and not a reflection of quality control???

Robert Bryan

Dec 19, 2014

Friendly staff and great serviceLauren was the best help

Robert Kelly

Dec 19, 2014

As always, OMEARA is the best. Friendly staff,and know how to get the job done.

Valerie Harris

Dec 19, 2014

Staff was helpful and quick and recommended needed work.

Larry Martinez

Dec 18, 2014

Was fast correct and done right the first time. Like the suggestions about future maintenance needs.

John Mooney

Dec 18, 2014

they did a great job on my truck, and there was a time a couple of weeks ago where my tire pressure was low, and I couldn't find anyplace with a working air hose. I stopped by the dealer and they took care of it for me..

C. Brown

Dec 18, 2014

I had work on my steering column done. The original problem (car wouldn't turn off) is fixed but now it makes a loud groaning sound when making a turn. I don't think it did it before the visit but I can't remember for sure, which is why I haven't brought it back. Service guys were good. Lady at check out was not super friendly to the lady in front of me with a baby and barely cordial to me. That's probably my biggest complaint. Everything else seemed good.

Cal Martin

Dec 18, 2014

We purchased an F450. It could not have been an easier, more relaxed and friendly experience. From our salesman Chase to his assistant Rick and the parts guy Mike who sold us some accessories for our new truck, we were extremely pleased with every aspect of the purchase. I am just sorry that we are no longer Colorado residents and will not be able to continue a relationship with the dealership for service etc. I feel certain the service department would be just as responsive as sales has been. This dealership is a class act!!

Renee Bach

Dec 17, 2014

Purchased tires. The wait was a bit too long(4 hrs) . Mike only talked to me only once during this process, and that was what kind of tires I wanted, other then that it was alright.

Randy Couch

Dec 17, 2014

It was only an oil change, and as usual you get what you expect from a firs class dealership, first class service, that is what I got

Kristen Brownson

Dec 16, 2014

Ford Edge 2013 leased. Came in for oil change and tire rotation. Service staff always helpful and are clear how long it'll be til they can have my car ready. Appreciated the $20 off coupon in the mail towards my service. One thing I always thought would be nice, is the car ran through the wash after a service done to give that little extra when spending a few hours of the day there waiting.

Mary Lou Backens

Dec 16, 2014

Lauren always gets the work done in a timely, friendly and professional manner

Phyllis Travers

Dec 16, 2014

I am happy with the service, however I had the works done and when my husband picked up the vehicle he was charged $48.26 when I had an email advising the cost of the works would be $24.95, not happy that I was overcharged

Outoftowner

Dec 13, 2014

Always come to OMeara for oil change when I'm on the front range. Love the professionalism and service they have here

Cherrie Casey

Dec 13, 2014

I bought my brand new explorer in June of 2012 at O'Meara. My sales associate was Gil MartinezGil was very nice and non-pressure. He knew the Explorer inside and out.I live in S.E. Aurorabut I choose to drive out to 104th because of the excellent service I receive for the staff at O'Meara. I had tried a closer location once and only once. Richard Batty helped me over the summer when I had to leave my car for an extended time. Richard was awesome and understood my needs. I understand he is ill so I had to see another gentleman for a re-call service who was very nice. Not only does O'Meara have great service, but the lobby is warm and comfortable and Heidi's has great reasonable food. One more thing about Gil, I ran into him over the summer, not only did he remember me by name, he remembered the car I bought and when..NOW that's service!Thank you

Paul Boruta

Dec 13, 2014

Always a pleasure. You're usually lower than what you quote on repairs.

Trent Spence

Dec 11, 2014

Lauren always takes care of me makes sure I get all my service that's needs done as well as all discount's she's the best

James Benway

Dec 11, 2014

I came in for an oil change and was in and out in no time... staff was very professional and friendly and I always enjoy being able to sit by the fire with a cup of coffee while waiting for my car.

Matthew Townsend

Dec 10, 2014

It was good! Finance took longer but in the end it was ok.

Kea Musser.

Dec 5, 2014

Very happy with the service keep up the exelent work.

Valerie Harris

Dec 5, 2014

Staff was knowledgeable, helpful, and friendly. Waiting area is comfy. Free WiFi would be nice.

Robert Bryan

Dec 4, 2014

Brought our 2014 F 350 in for its first free oil changeWe have had the truck for a year and still don't have 5000 miles on itWe had a great experience buying the truck last year and the service yesterday was greatThanks to Lauren in service!

Stephen Hutchens

Dec 4, 2014

This trip was only to service a recall from Ford. Was handled with no problems

Walter Dudek

Dec 4, 2014

I am always treated well at O'MEARA Ford I bought my Ford Ranger there in 2002 and have had my truck serviced and repaired there. my advisor Lauryn Williams took the time to make sure my truck was serviced properly and pointed out needed services with out being pushy about it. If Ford still made the Ranger I would buy a new one

Anne Swabon

Dec 2, 2014

Always friendly and helpful! Thanks! Love that you can get a bite to eat while waiting.

Joseph Bienemann

Dec 1, 2014

I was very pleased with the service received. Your staff were exceptional. I was in and out within the projected time. Will continue to come back for future maintenance on my vehicle.

Jordan Powers

Dec 1, 2014

Service was good and Whitney was very helpful and friendly with coordinating, etc.

Michael Saunders

Dec 1, 2014

70,000 mile service for my F-150 purchased at O'Meara. Excellent service through the Quick Lane with Lauryn as my customer service representative. She is very thorough, knowledgable, friendly and efficient. I specifically ask for her when I call or come in.

Kellen Kerr

Dec 1, 2014

They do a great job every time. It is always quick and easy

Michael Bellio

Nov 24, 2014

bought new tires, service was great, very helpful staff

Ron Pinelli

Nov 24, 2014

service was fast priced right,and thomas bieker was a pleasure to work with.

Chris Downey

Nov 24, 2014

I use to live in Thornton so your shop was close. I have moved to greenvalley and because of the service i get here i don't mind the long drive

Brian West

Nov 24, 2014

omeara ford is one of the better shops to get your truck vehicle work done the folks seem to know what you're doing and prices are reasonable for a dealership i would recommend them to friends and neighbours

Cary Huff

Nov 23, 2014

I needed my (lost) key replaced on my new Escape. The work was done in a competent and efficient manner.

John Reed

Nov 22, 2014

Service was good and the staff were extremely friendly.

Barbara Torres

Nov 21, 2014

Always do a great job and good customer service, very polite

Judy Weber

Nov 21, 2014

Staff was helpful. I needed information on tire reviews and they provided information.

Laura Bauer

Nov 20, 2014

It took about 15 minutes to be acknowledged when I pulled into the service area, but after that everything went smoothly. I always appreciate the offer of something to drink b

Leonard Smith

Nov 20, 2014

I brought my F150 in for alignment and the service was performed within the time frame which was suggested. It was also nice to have a place to have refreshments and also the history which was displayed around the waiting area.Thanks for your service and I hope you stay in business for a long time.Leonard

David Poll

Nov 19, 2014

My 2008 Ford Explorer needed warranty work. The staff was very helpful and courteous, the work was completed earlier than anticipated. Whitney in particular was incredible and very professional.

Leslie Craft

Nov 19, 2014

The service manager was very helpful. Be I understand Ford doesn't carry all parts for all cars and I needed to return to the dealership for the second day. But if the service person would have checked the navigation at the time of installation I would not have needed to return the third day. That is why I didn't give the highest rating.

William Burgess

Nov 19, 2014

This latest repair service was a follow-up to a prior repair in which the coolant system was not completely checked out and we lost coolant which caused the heater to quit working. We had no output from the heating system.. Your repairs to the incomplete service were accomplished in good time and at no charge so I am pleased with the latest performance---not so pleased with the lack of oversight and competence on the previous work.

Ken Mahoney

Nov 18, 2014

Service advisor very thoughtful yet giving useful advice on how to complete my service request within the most reasonable amount of time

Rhonda Wathier

Nov 18, 2014

Lauryn Williams has excellent customer service skills, Thanks, Lauryn

John Young

Nov 18, 2014

Service was good. Rich was excellent. Had tires on a dually replace and balanced which took awhile. Waiting facilities are good.

Dale Roy

Nov 16, 2014

There is no need to provide additional information. The service was great.

quietrage

Nov 15, 2014

They sold me a car without disclosing the modifications. NEVER EVER buy anything from them. Liars and cheats is all you need to know. High pressure sales and bogus contingency waivers is just the beginning of this rude dealership.

Sandra Bennett

Nov 14, 2014

I was treated very well by all of the people in the service area. They did exactly what they said they would do and did not pressure me to have extra services performed.

Linda Maldonado

Nov 14, 2014

My service, always with Lauren is excellent. She is very professional, prompt & very intuitive in customer service. If I ever know anyone who needs service at O'Meara Ford, I'll send them right to her. Also, my car is in great shape thanks to the service techs.

Jane Vanderkolk

Nov 13, 2014

Staff was helpful when an issue occured after having work done.

Bob Plamondon

Nov 13, 2014

I was very satisfied with the service and staff, especially Jimmy the courtesy shuttle driver

Kvata Vlaska

Nov 12, 2014

staff was very helphful waiting time for oil change was sort - facilities was nice and clean with snack bar.

Brigitte Miller

Nov 11, 2014

the low pressure warning came on my tires looked fine but i thought maybe i picked up a nail so i took the car in they checked it out said very cold weather caused lite to come on and brought tires up to proper levels and at no charge wow thats great service......................don miller

Wayne Eckstine

Nov 11, 2014

All work was performed as stated upon my arrival. Love the showroom!!!

Barbara Fitzpatrick

Nov 11, 2014

My Escape has just turned 2. Service was great from being directed into the thru-lane, and being walked back to my vehicle once it was ready. Lauren is always terrific...even when it's a hectic day she takes the time to treat you like a person, not a number. Eissa Hizhley stopped by to chat with me for a moment, and I think everyone at O'Meara must recognize what an asset he is to the dealership. Someone new to me, Richard Batty, very kindly helped me with scheduling service for a recall item on this car. I appreciated his down-to-earth manner, and I will be returning to O'Meara for further service needs.

John Sullard

Nov 10, 2014

They treated me like I was a person and not number. They did an outstanding job. Keep up the good work.

Dan Shadrick

Nov 10, 2014

Fast and efficient service. The problem was adequately fixed. My only complaint is the cost. I feel Omeara is consistently over-priced for their services. The least you could have done after a $1500 service is to vacuum and wash the truck.

Charles Smotzer

Nov 10, 2014

Friendly and fast service. They were very nice and I waited with my cup of coffee until they came to get me.

Eric Jackson

Nov 10, 2014

Needed the Oil changed in my 2008 Crown Victoria Police Interceptor (This car has been decommissioned from police service and is now a private car). Got into the quick lane and got out in little less than an hour. The mechanic did an inspection and didn't find anything wrong according to the report provided. I found the report to be helpful especially since it didn't cost a dime. That said, only the oil change happened this time around. This car has been in for service at this location before. Over all this experience was a good one.

Nicholas Heimer

Nov 10, 2014

they were very informative and helpful when it came to some questions we had about the radio

Matt Coady

Nov 9, 2014

Whitney was absolutely amazing, very professional and informative.

Jon Sacks

Nov 7, 2014

As always, Mark was very helpful and knowledgeable. He took great care of me and my car.

William Davis

Nov 7, 2014

Waiting time was short and was advised of another issue that would be taken care of on a future visit

Lillian Velasquez

Nov 6, 2014

The service was great and the staff was very helpful.

Gilbert Pacheco

Nov 6, 2014

They are friendly and my oil change was relatively fast.

Mike Brewer

Nov 6, 2014

Service was Indy 500 pit stop quick. Thank you Mike in Quick Lane.

Cynthia Glasgow

Nov 6, 2014

My Escape needed to come in for recall work. The process was really smooth, and it was even done earlier than they told me. Thank you O'meara!

Simon Flores

Nov 6, 2014

Very courteous staff and followed up as they said they would. Vehicle done before their estimated time.

John Rossi

Nov 6, 2014

I have been using O'Meara Ford for a number of years for maintenance on my vehicles because of the friendly knowledgeable staff. I have also purchased two of my Explorers from O'Meara because of their knowledge and overall expertise of the vehicles in their inventory. I always feel confident knowing that the maintenance on my Explorer and Escape have been done correctly.

Kenneth Ackerman

Nov 5, 2014

Always grateful for the service, people and pleasant surrounding! Excellent! Job well done.Ken A.

Douglas Frazer

Nov 5, 2014

Lauren was great as always, courteous, informative and helpful

Mike Cortez

Nov 5, 2014

Considering the amount of vehicles that needed service that day, it was quick.

Nancy Plunk

Nov 5, 2014

.Everything was fine. I always take my car there, Barb is GREAT

C

Nov 4, 2014

Restrooms get serviced to often. You all deposited a post dated check we wrote to soon. Was post dated Nov 1 but for some stupid reason you deposited it on Oct 27th. Shame on you. We loved Essa he is the only reason we come to Omera.

David Donahue

Nov 4, 2014

You always take care of my Explorer. I'm getting tired of these surveys. Why do you need 50 words here?

Irvin Erb

Nov 3, 2014

O'Meara is the BEST!!! I never have a problem with O'Meara when purchasing a vehicle or have a vehicle serviced.

Larry Peterson

Nov 3, 2014

Our 2012 Escape was serviced and completed in less than one hour.

Jennifer Staufer

Oct 31, 2014

We experienced a handful of problems with an older, aging vehicle and the need to return over multiple service visits. O'Meara did everything to make it right and has kept our business and recommendation.

Dustin Carmichael

Oct 31, 2014

The service manager, Richie did a great job! However, I was disappointed that I made an appointment for 9:00am to have the oil changed, tires rotated and a reconfiguration for my radio that took all day to complete. I suspect the work did not start on my car until later in the day. I would expect that if I make an appointment at 9am, that the work would start on my car at 9:00am.

Karrie Clark

Oct 30, 2014

Utmost service and customer care and above all professional sales staff

Ron Brown

Oct 30, 2014

The staff was friendly and my vehicle was finished in a timely manner.

Brett Rhoades

Oct 30, 2014

Thank you Jeff and Tom for all your help. Makes taking care of all of our vehicles a breeze.

Shawnda Christopher

Oct 29, 2014

Everyone that I came in contact with was very pleasant.

Lance Tillotson

Oct 29, 2014

Best service department in town and one of the best ford store s I've been in.

Loretta Chamberlain

Oct 29, 2014

I always receive exceptional service at O'Meara. I wouldn't take my car anywhere else for service.

Renada Doddridge

Oct 29, 2014

Everyone worked hard to get us what we wanted. We are trying a 3 year lease. If it works well we will continue to lease.

Valued Customer New Era Distributing

Oct 28, 2014

truck was special ordered it took forever, the truck has trany problems it stalls when shifting down. the dealership did everything posssible for us. they are great but the truck is not what I hoped for.

Robert Fletcher

Oct 28, 2014

My AC unit is working fine, but it took 4 tries at it.

Bridgette Socey

Oct 28, 2014

Everyone is really nice, My car is a patient a couple of time a year. Feels like home. Thank you

Sharon Fowle

Oct 28, 2014

Mark and the rest of the service staff were excellent. Everyone in the service department is very friendly and they treated me very well. Thank you.

Eric Huser

Oct 28, 2014

The fact that I was asked to do this survey about 10 times since I had my oil changed is a bit annoying. It was a good experience .

James Gobel

Oct 24, 2014

The entire buying process with Mike Reid was enjoyable and informative. He helped get the right car for my families needs. I'd highly recommend him to my friends in the market for a new vehicle.

John Stegner

Oct 23, 2014

Mark is the best in the business. I keep coming back because of his service. Best,-John

Tabon96

Oct 17, 2014

Bought two vehicles a month ago from omera ford. When I got home I found out that they over charged me on one of the vehicles. Contacted the sales manager and he was very rude and will not correct the problem! I asked to set up a meeting with mr. Omera to get this resolved and he ended up hanging up on me. I will now never recommend anyone to buy a vehicle there or go back myself! When we were planning on getting a lift and new tires from there, but now we will go elsewhere. Not sure whatever happened to customer service.

pedro.espinoza.507

Oct 12, 2014

They ask for your credit card then hold it till you cave, they could not finance me then kept my down payment after done deal

Sharman

Aug 16, 2014

I will never buy from this dealer again. We bought a 2008 Ford F350 diesel. The salesman said they would have it detailed well they kind of did. I had to take it back the next day to have the AC fixed as per our agreement. They gave us a $25 certificate to get the emissions done only to fined out that Clean Air Colorado doesn't do diesel so I have to pay someone else out of pocket to get it done. The salesman also told me he was going to contact the former owner about the wheel lock and never heard a word. They are all attentive till those papers are signed and then good luck to you.

Deceived and unhappy

Jul 30, 2014

I purchased a 2014 Ford Escape from them. If I had taken a few minutes to review the contract before signing ( a huge mistake that makes me literally sick to my stomach every time I think about it), I would never have purchased the vehicle. They figured the cost so that I only got a third of the value of my trade-in. Very UNHAPPY!

larauski

Jul 29, 2014

We bought a $46K Explorer from O'Meara, just one season old with 25K miles. Should've been perfect off the lot, but filling it with gas the first night it clicked as if full whereas the gas gauge showed empty. As we bought late in the evening on a Monday, I brought it back on Friday for the service appt. They fixed the gas sensor and I had it back Friday night: 2 extra trips to the service dept right there. Then on Monday 3 days later, it hesitated and jerked while accelerating. Back to the service bay. They had it another 3 weeks while they tried to figure out the issue - a gas injector problem which they finally solved by pulling the part from the national production line. Regarding restitution for our 4 extra trips there, being sold a non-drivable vehicle, paying the 1st month payment plus insurance, Ford paid one month's payment (for time which we didn't actually get to use the car) and O'Meara offered nothing else. O'Meara staff were kind and courteous throughout the building, but it cost us money to own a car we could not drive. Certified when bought? Doesn't seem likely as there were 2 issues in first week of purchase. My sense is they hope we forgot about the issue and drop it as it's more hassle to follow through with our requests for some restitution for insurance, trips, and inconvenience. I won't mention the salesperson as he was great and I'll give the benefit of the doubt that he's just caught up in a larger organization he can't affect.

Janette Warner

Jul 22, 2014

BEWARE... Recently going over my mothers affairs, I have run across several very expensive repairs at Omeara. The one sticking out the most is a "Brake Job " they reemed her on. Charge was almost $1500.00 for a set of rear brakes. REAR BRAKES NOT set of brakes around the entire car. They replaced drums for no appearant reason since the vehicle only had 58000 or so miles on it at the time. Pricing this elsewhere at several locatons in Denver was not more then $900.00 for all around brakes,rotors,drums,all hoses,fluids & ect. on a 2003 Ford Taures Unknowingly at the time I took her vehicle in to be serviced before I brought mother & her vehicle to my area, the service person was almost insistant I have the serpentine belt replaced before I began our journey,"due to cracks and age" for only $571.00... I declined and made it safely 1400 miles home to my mechanic. He was flabergasted at the amounts I told him they charged an 86 yr old woman for many unneccessary repairs. My mechanic replaced front brakes,turned rotors,fluids, ball joint & labor to the tune of $230.00 and the old Serpintine belt is still going strong since there wasnt a thing wrong with it. IMAGINE THAT Omeara !!! Very disgusted as your business took advantage of a little old lady that trusted your company for years.

4babyjs

Jul 17, 2014

We had another great experience at O'mera. Tyler and Tony were very professional and determined to get us the Vehicle we wanted that fit our budget. We are very pleased.

KN

Jul 8, 2014

I would like to say thank you to Shawna for her complete transparency throughout the buying process! It was such a breath of fresh air; especially after meeting other sales people at other dealerships! Shawna acknowledged my family's needs and wants and was extremely genuine and sincere throughout the entire process (and that's a rarity!). I will definately consider Shawna as a go to person for future purchases and strongly recommend her as a sales consultant!!!

flfd26

Jul 5, 2014

Worked with Shawna on the purchase of my new truck. She did not pressure me into buying g and was very helpful. I would definitely recommend her for my next auto purchase. She was great with following up after the sale and made sure I was happy with my purchase

JamesBondz123

Jul 3, 2014

Wonderful cars, beautiful dealership, outstanding young man. Found the new Ford Fusion I wanted at the price I needed it to be! Great job David for going above and beyond for me!

cjgar74

Jun 27, 2014

This is my second new vehicle from this dealership in a time span of two years. I am sure you can understand why I returned.

magdielrock

Jun 27, 2014

Great guy I bought 2 truck s from him always a great deal and a pleasure working with him . Definitely would recommend to my friends and family.

darrynb307

Jun 11, 2014

Went to O'Meara looking for a used car and right from the start I knew I should have left. Before I could even get out of the car in the parking lot, I was attacked like Vultures to a dead carcass. Asked if I could just go look around and was asked to "come inside and see what you can afford". Again stated that I just wanted to look around first. The salesman was reluctant, but finally let me go look at the cars on the lot. Found a car and went for a test drive. Decided I liked the car and went in to discuss terms. Informed them that I was not looking to spend more than $500/month and not going to put down anything more than $1000. I have bought many cars in my life and told the salesman that I was not going to go through there "games" of negotiating. I again informed then that I did not want to pay more than $500/mo and of course the first offer they come back with was $700/mo. Told them to have a nice day and decided to leave. Was caught by the sales manager and told him why i was leaving. He informed me that he could make a deal with me with no problems. After waiting nearly 2 hours, he told me my credit was not good enough and that he could only get me into a cheaper car. I again told them to have a nice day and attempted to leave. When I got to my car, another salesman approached me and said that he was going to make it work for me and that the car would be mine for $510/Month. I said that was a deal and did the paperwork and left with my "new" car. 1 week later I was called back to the dealership stating that the deal actually wasn't done and that I would need to put more money down or get a co-signer. Asked them why it took a week to figure this out and did not get an answer. ( I always seemed to get the runaround when I needed a question answered) After all was said and done they increased my payment over $70. To make things worse I was driving home from the dealership and I got a flat tire. Took it back and they refused to fix it because it wasn't covered under the warranty (They did inform me that if I wanted them to fix it, they would have to replace all 4 tires - it was their policy). So not only did they lie to me they also attempted to scam me for another $1500. (I went to Discount Tire the next day and they replaced my one tire because the other tires were still within the parameters of not having to be replaced.) I Thought I was done with the nightmare, but after 45 days, I went to get plates and the paperwork wasn't submitted to the county yet. Called them and again no answer to my questions. Took another 30 days and intervention from the Clerk and Recorder to get my plates. I WILL NEVER DO BUSINESS WITH THEM AGAIN AND I TRUST THAT NO ONE ELSE DOES EITHER!!!!!

Shoppingelsewhere

May 18, 2014

We had a very sad and unfortunate experience at O'Meara Ford today. First when you pull in the sales people police the parking spots, standing right at the top of the spot. So you are attacked as soon as you step out of your car. The man who met us didn't really bother to get to know us. He wanted to pin us down on how much we wanted to spend per month without even talking about the car. When we said we wanted to take the car for a spin he just ignored that request and went on about how we couldn't get out of the place for anything less than $500/mos. He didn't even ask how much we were willing to put down. We said we wanted to look around and he walked off without a word. This was the worst dealership experience we've ever had. It is a shame. I've loved Mustangs since I was a kid. He probably could have let the car sell itself but I never even got to test drive one and probably never will. Sad.

shoppingelsewhere

May 18, 2014

We had a very sad and unfortunate experience at O'Meara Ford today. First when you pull in the sales people police the parking spots, standing right at the top of the spot. So you are attacked as soon as you step out of your car. The man who met us didn't really bother to get to know us. He wanted to pin us down on how much we wanted to spend per month without even talking about the car. When we said we wanted to take the car for a spin he just ignored that request and went on about how we couldn't get out of the place for anything less than $500/mos. He didn't even ask how much we were willing to put down. We said we wanted to look around and he walked off without a word. This was the worst dealership experience we've ever had. It is a shame. I've loved Mustangs since I was a kid. He probably could have let the car sell itself but I never even got to test drive one and probably never will. Sad.

jmcgary

May 12, 2014

Mike England was very knowledgeable and was very helpful. He knew about different cars and pointed out different ones we might be interested in. My daughter was set on one kind of car and it was not on the lot. Mike was very sad that he was not able to help us. I will come back again if I ever need another car.Joan M

MAD BUYER

May 8, 2014

IF you buy from here make sure you read every line of your paperwork and not let them rush you through this process. I was charged a different price then what I was agreed upon, I was charges for services that I was told by the salesman was included. This was not noticed till next day and they were closed. This in hindsight is why I was rushed through doing my paperwork and numbers were not discussed during signing, I was just told were to sign and initial. When I called to discuss this I was treated poorly by sales person and Management and told to bad. when my wife called later that day she was put on hold and her call was never answered after being on hold for 1 hour. OH and The Truck was not even the year the salesman or paperwork said it is. Tag on truck says 2011, paperwork say 2012 and salesman told me it was a 2013.

Truck Guy

May 7, 2014

I stopped by just to look and found the truck I've been looking for. Lanny Smith was just AWSOME to work with. He listened to what I needed and wanted.

Nemesis Vazquez

May 6, 2014

I got to this dealer without even thinking on getting a Ford car - but I was very disappointed with another dealer that lied to me - they offered, signed papers, on a car and after a month later the "car" never got to the dealer at the different times they told me it will. So Aurelio one of the salesman from the O'meara Ford approached to my car and asked me if he can help - I explained to him what happen - and from there on he did everything to help me to get into my new car - him and the manager work with me to get me what i want in a very pleasant environment - I am very happy with them and the services - I love the guys and the way they treated me - Thank you guys!!!

nadinew

May 6, 2014

Michael Johns and Gilbert Martinez made my buying experience just the best. I have never been treated so special and with such care to make sure I understood every detail. Gilbert went over all of the features several times to make sure I understood my new Hi Tech 2014 Ford Escape Titanium. Mike Miller went over the paperwork in great detail to make sure everything was to my understanding. All in all these guys are just the best. Thanks again Nadine

RLuce2008

Apr 30, 2014

I bought a 2005 Chevy equniox from o'merea ford. We work with Sara one outstanding women! Will do anything to help you buy and leave with a car you want! She will bend over backwards for you! She is super friendly and very helpful has wounderful customer service! She made my over all experience well worth it! I'm so happy with my car! I would recommend her to anyone I know!

Anglamar

Apr 27, 2014

This dealership is awful. I think the woman we dealt with was named Sarah. She had no clue what she was talking about and was totally unprofessional. We couldn't get out of there soon enough. She was rather insulting as well. She said "just like when you found your mate sure you were 80% satisfied so you should be happy settling for 80% in a car." I was stunned she said this to me in front of my mate. We went right back to Sill-TerHar and made a deal with Jeff. With as many ford dealerships as there are in this area you would think they would try harder to treat people with respect.

RContreras

Mar 21, 2014

BUYER BEWARE!!! O'Meara Ford made FALSE PROMISE to get us into the door! On 03/20/14, I called O'Meara Ford and spoke with Jim in internet sales. I asked him if he could match or beat another dealership in the Denver area simply because I wanted a different color. I advised him that I was quoted $32,875 (MSRP $45,035) on a 2013 Ford F-150 XTL and $37,500 on my trade. He called me back later and advised me he would be able to make me a deal on a 2013 Ford F-150 XTL for $33,863 (MSRP $47,345) and quoted me $37,500 or better for my trade. He said, "I spoke to my used car manager and he said that he really wanted your trade." "He will give you $37,500 or better!" Jim advised me that he had three workers lined up to deal with me when I arrived. I spoke with Jim several times on the way to the dealership. After my 4 hour drive, I arrived at O'Meara Ford. I had just spoke to Jim about 15 minutes prior to arriving. Jim was conveniently already gone. No one knew anything about us coming in or the deal Jim had discussed with us. I spoke to Nick in sales. He was unaware of the situation. He advised sales manager, Mike Reid, of the situation. I asked Mike if I was going to get the truck I was quoted over the phone for the price I was quoted to include my trade. Mike said, "We will make it right even if we have to take the loss." Mike assured us several times they would make it right. After going back and forth several times with Mike, he presented us with a lower valued (lower msrp) truck and a low ball value on our trade (not what we were already quoted and this is a practically brand new trade with only 2200 miles on it). At that time Mike advised us that he didn't think the owner should lose money on a deal because of some "knucklehead" giving out numbers over the phone to customers. So again, he was telling us he would make it "right" but never did. He continued to keep us there for another hour, wasting our time. We DID NOT make a deal with this dealership and don't plan to in the future. Very shady business tactics to get you in the dealership! They will change the numbers and say they don't know how one of their employees came up with the numbers that were quoted. False hope, false promise... and they will repeatedly tell you they will make it "right" and they WON'T!!! Don't give this dealership the chance... not worth your GAS & most importantly your TIME!!!! BUYER BEWARE!!!

mes0307

Mar 4, 2014

Purchased the car here in 2011 - Salesman was OK. Went to finance, very specific about wanting a 60 month finance. Finance man put in 72 months in small writing, but I caught it. Specifically asked for a Ford warranty - Finance guy sold me a private warranty that is only good at their dealership - didn't catch that. Paid cash instead of finance because the games were getting ridiculous. Second service had a tire rotation - Scratched my wheel during the service, although when confronted, they fixed it. Service advisors seem to all be pushy and have no patience. 50000 miles I came in with several complaints that would be covered under warranty. Advisor wrote quote of $320 and explained that is their diagnosis fee - but would be free IF the problems were found to be covered under warranty. Couldn't show advisor my issue because they took my car to a back lot. Told him I was waiting but car wasn't "diagnosed" for over 4 hours. Fixed issues under warranty, but guess what, chipped my wheel!!! Advisor called me and told me my cabin air filter was horribly dirty "as if it has never been changed" and he highly suggests changing it.. I told him that's funny, I changed it two weeks ago and it's brand new! "Well, uh, maybe my tech wanted me to ask you if you have or not." Came to the quicklane once, parked outside the garage but was told to pull in. Advised of a long wait but an O'Meara truck blocked me in and refused to move so I was stuck.. Will NEVER buy a Ford again.

Drevil

Feb 20, 2014

I worked with ADRIAN FLORES, MY family buy all our cars suvs and trucks from this salesman he understans 100% just be up front with him, as we always are and Adrain finds a way to get every thing done..

WCromer

Jan 14, 2014

We were lied to from start to finish. Customer service is a joke, and the finance manager will put you off like your nobody after they have you under contract. We drove up from Parker to buy from O'Meara on referral and word of mouth... We are so displeased with our experience and the sale of our new vehicle. Spend your hard earned money at another dealership, they don't care about their customers!

frjensen

Jan 14, 2014

We initially went to O'Meara for sales because it's only a couple of miles from our house. As I'll explain in a minute, we had learned to completely distrust their service department, but we thought we could at least buy a car there. We knew exactly what we wanted: 2012 Escape Limited, and from a lot of research, we knew exactly what it should cost.O'Meara plays ALL of the typical and odious games you expect from used-car sales: No clear price, endless rounds of "If we could get you to this monthly payment, would you purchase this car right now?," nothing clear about our trade-in, then the typical "Well, we can't get to that payment on this car, so would you be interested in this other car?" And so on. Hours utterly wasted! And to this day I have NO idea what the Escape we looked at was ultimately going to cost.Our salesman was a seemingly decent guy, but entirely clueless about the vehicle, not even knowing (or seemingly able to find out) if it was AWD or "4-wheel drive" (big difference!). And he didn't know really anything about the features of the vehicle. We knew far more than him, and he couldn't answer a single question. And, you ultimately aren't dealing with the salesmen anyway. They are proxies for the army of sales-managers that you ultimately end up dealing with, as they double and triple-team you to make the sale. So, I don't blame Gary for a system that ultimately hamstrings guys like him from being honest and having any real control over the process.The ultimate insult was when we pulled up the Longmont Ford webpage on our phone and SHOWED the sales manager that O'meara was intending to charge us somewhere between $5,000 and $7,000 more for their Escape than comparable ones (with even lower miles) at Longmont. His response: "We can't even buy a 2012 Escape Limited at AUCTION for that price! So, you have to expect that Longmont is selling buy-backs. So, beware! Those prices mean that something is wrong!"What utter garbage scare-tactics! We ended up buying our 2012 Escape Limited from Longmont, with a perfectly clean Carfax report--it was an early lease-return. So much for "buy-back!" I'm amazed that either Ford corporate or Longmont Ford aren't interested in suing O'meara for slander. The folks at Longmont just smiled wryly when I told them about this and said, "Well the truth ultimately comes out. We sell a lot more cars because we treat people right. That's the only case we need to make." Very classy.If you want to be treated like a used (or new) car dealer typically treats customers, with the typical obfuscation games, then, by all means, subject yourself to the crap at O'meara! But, seriously, if you want an entirely different, straightforward, and far better experience, then you should really look into Longmont Ford. We found it well worth the 20-minute drive, and we'll deal exclusively with them from now on.Oh, as a final aside, we had been having our 2002 Escape serviced at O'meara, due, again, to their location relative to us. But after several incidents of their service people actively screwing up our car (so that they could then make money "fixing" it), we quit going to them for service. The latest incident was taking it there for an oil change and getting it back with a significant miss and hesitation. They, of course, offered to "diagnose" the problem for an almost $200 diagnostic fee. But, having a lot of mechanical background myself, and already having clues that they had been screwing up our vehicle, I actually thought to myself, "This is running just like an unplugged vacuum modulator hose. I bet that they reached up and disconnected it just so they could get a nice 'diagnostic' fee." So I took it to a light-mechanical/air-conditioning place we had used, and, sure enough, they found that the vacuum modulator hose had been disconnected. IMPOSSIBLE for that to "just happen." You have to actively reach up along the side of the transmission to get at it.I complained to O'Meara's service manager. End result of that conversation? Shocked denials, and I just ended up on a phone and email spam list, with O'Meara calling and emailing me weekly to "inform" me that our car needed servicing. And what a hassle to get off of those lists!I say it flat-out: O'Meara is simply dishonest in their dealings as far as I can see. We have NEVER been treated right at that place!

Ford buyer for 20 years

Dec 27, 2013

I have never been so insulted in buying a car. Don't go here unless you want to surrender a credit card so they know "your serious". I am happy to buy elsewhere

David Day

Nov 28, 2013

Colorado's Oldest and most unfair. Should've walked out of the Finance manager's office on the first lie I caught him in.

Ford Fusion Lover

Sep 4, 2013

I purchased a Ford Fusion from O'meara Ford on July 4. Mr. O'meara cares about his customers. This is what will give the organization returned customers. Thank you for taking the time to show you want your customers to be happy.

parksps

Aug 21, 2013

My family bought a used Saturn Vue from O'MEARA the beginning of March of this year 2013. We purchased a warranty that would take care of the timing belt among a few other things. The beginning of June 2013 the car stopped running and O'MEARA had us take the vehicle to a Chevrolet dealer because the vehicle is made by GMC. Come to find out one of the serpentine ribs of the belt shredded off and went into the side of the motor and it seized up. (which the warranty that we purchased did not cover) I went to O'MEARA and spoke with a manager there and he stated that there was nothing he could do for me and that there is no warranty even if it were a brand new vehicle that would cover what happened! I could not believe that I had purchased a vehicle from a great dealership and they would not help me. I told that manager that I could have gone anywhere to buy a used vehicle but I chose a respected dealership and to have the vehicle only last a few months was not what I expected! (Oh by the way did I mention my family had previously purchased two brand new Ford F150, the first one in 2007 and the 2nd one in 2011.) I worked with Brian Bearden to have a motor put in the Saturn and worked with me on the amount it would cost to repair. I am writing this review to not only show that there are FANTASTIC people like BRIAN BEARDEN and JUSTIN CHAVEZ that have pride in the company they work for, but to let everyone know that one bad apple does not spoil the bunch! Please know that I will continue business with O'MEARA FORD!

BWM1

Aug 17, 2013

I leased a car here at the end of July. The experience wasn't very good, but buying a car is never really fun, and I wouldn't bother reviewing it just because of that. But 10 days later, I was called and told that I won a drawing that everyone who bought or leased a car in July was entered in. They'd fill up the tank, wash the car, and I'd get to choose a door prize. Okay, sounds good. I go in, and give them my key. They take me to the other room, where they tell me they are cancelling the lease, and to get my stuff out of the car. The reason I was given was nonsense (when Ford asked me about the experience, I said I didn't like how long it took) and I asked several times what I could do to change things. Nothing, and they already had my key. Long story short, they stole my car. Their is nothing in the contract permitting them to do this; in fact, Ford Credit (who financed the lease) actually said I should sue them for holding my car illegally. Two seperate attorneys, and the state attorney general's office, agreed that it was blatantly illegal and a breach of contract. Another dealer opined that they they probably made the lease to make their monthly quota, knowing they would never honor it. In fact, two other salespeople at other delearships shared personal stories of working at O'Meara, and why they quit (one of which I leased my replacement car from). Ford Motor Company itself was no help; despite owning a lien on the car, they refused to help me in anyway. Even after "investigating", they couldn't even tell me why this was allowed to happen. I would never go to this dealership for anything whatsoever (liars and thieves), and unless Ford does a 180, I will never buy a Ford vehicle either

Tj, Leah Franklin

Aug 16, 2013

My wife and I went to omeara to purchase her first mustang, she has always wanted one for years.We are first time customers of o'meara, now last, salesmen DISHONEST. was told several times the car had Sat. radio hooked up. after fining it did not, their response was to, go to best but and buy a kit. thanks for nothing.

OmearaCustomer11

Jul 26, 2013

I went to Omeara Ford about 11 months ago. I walked in the door with 100% reviews from family and friends so I thought my experience would be with out a doubt professional. I stayed late one night with purchasing my 2012 Ford Mustang GT premium 5.0 and was just getting ready to sign the paper work, when an employee that was detailing the vehicle brought to my attention as well as Mike Miller, and several other managers at Omeara that there was flaws in the paint. It seemed as if it was sapp that had hardened into the paint from baking out front in the sun. All employees took detailed notice of the paint defects, but were adamant with convincing me to continue with the purchase of the Mustang. So they wrote down in the paper work that they would at any cost professionally fix the paint problem and had promised it would be better than new. So me being a trusting person, especially trusting of a company that has been in business for now 100 yrs. I felt assured of there promise. So I continued on with signing the paper work and their written agreement to fix the paint and make the car 100% perfect. One week after my purchase, they asked me to bring my mustang in and left me with a rental car and kept my mustang in their possession for one month and finally were able to convince Ford to warranty my paint. They then needed to keep my Mustang in their possession for and additional month to repaint my mustang. By Fords protocol the painter needed to leave hard lines where the new paint met the old paint along all windows and door jams because they would not pay for a full repaint. So I left and have had my mustang for almost a year and have had some life changes and need to sell my Mustang. I took my Mustang for a trade in for the truck I was after and the dealership mechanic saw that it was repainted and saw all of the hard lines from the Ford warranty and would then not offer to make any deal with me at all. They said they "were afraid of the vehicle and we don't know what any other underlying problems may exist since none of this was registered to car fax." So I ventured to many other dealerships and ended up with the same result. I then reached out to Omeara for a helping hand and was finally connected with Evan Omeara the owner of Omeara Ford. He heard my story and attempted to make a small effort to help and offered me auction pricing with an additional thousand dollars for the "inconvenience," in which did not add up to any amount that I had been offered from the other dealers before they had found out about my paint flaws. He then continued to say how "none of this is my problem and I hold no responsibility for any problems that there promise and flawed car has caused me." Evan Omeara was very in personable and showed that he had no moral obligation to help a customer that he had left with a burden in which I have no chance of selling. I am now left without help from a large family owned reputable buisness who thousands have entrusted with multi thousand dollar transactions. I only reach out to anybody that may read this to be extremely cautious with business dealing with Omeara Ford. It is unfortunate that an owner of such a successful and large company will not stand behind there loyal customers and morally as well as responsibly help such a helpless problem that has been left now with such a helpless loyal customer. Thank you for reading. I hope this will help you make a safe decision.

fbar2

Jul 26, 2013

I will never buy a vehicle from these fools again & certainly don't recommend them. I had the worst experience of my life buying their vehicle, was lied to the whole time I was there and getting the car fax report was like pulling teeth. My advice to anyone shopping for a car is DON'T shop O'Meara even if its the last dealer in the state. (I'd go to Wyoming)

TOP GUN

Jul 16, 2013

my experience with the omeara gang was very good. Mike was very knowlegabkle and non pressure. I will recommend people there for that reason alone

Fred compton

Jul 16, 2013

I bought a new Ford 250 from O'meara Ford and its great and Mike Reid is very knowledgeable about the trucks and is not high pressure at all very nice, thanks Mike

Kristel

Jul 16, 2013

I was referred to O'meara Ford from my parents and ask for a sale guy Mike Reid.I was looking for a new Ford Focus and i found the one i just love and Mike was very helpful i'm glad my parents recommend me to them.

mesquibel86

Jul 16, 2013

Great service! Kyle Simpson was helpful and professional, he listened to my wife and I's needs. We visited other dealer ships and the sales man was not willing to go to bat to make a deal. Kyle and his sales manager did good and I would buy from him again.

Jada Cardenas

Jul 6, 2013

My buying experience was amazing!! Curtis Intagliata was so professional, patient. He helped me find exactly what I wanted. I have told my family and friends. O'meara is awesome! Thank you Curtis!!!

martha abeyta

Jul 6, 2013

Our family had always bought their cars at Omeara Ford and we are never disappointed. A family owned dealership with a family experience. Josh thanks for helping my daughter buy her first car.

newfordowner

Jul 6, 2013

We bought our car so fast we were able to still enjoy the rest of our Saturday. We knew what we wanted and got a friends and family discount because a family member referred us to our salesperson Josh struck.

newcar

Jul 6, 2013

Very nice facility we were able to eat at heidis deli while we did our paperwork. Great experience

Rio1

Jul 6, 2013

I was very pleased with the service I received. Curtis Intagliata was so helpful. There were so many cars and he took the time to show me each and everyone of them. That's a awesome car salesman. The buying experience was so painless. I will be sending my friends/familyThank you

old time buyer

Jul 5, 2013

Omeara is huge! I have never been to a dealership soo big that still has the small dealership feel. They had all of the selection, a beautiful showroom and my salesman (John Pallatt) was really friendly. I will be buying my next vehicle here aswell.

just a girl

Jul 5, 2013

i am a single mother, times have been hard and to be able to get approved with my credit situation was hard in itself. i am very thankful to have found john pallatt and josh tarro. i found a car that fits my family and is newer than i thought i could get. if anyone has bad credit they should go to omeara.

crossover enthusiast

Jul 5, 2013

I worked with John Pallatt, he was very knowledgable and really funny. He cared about my needs and wants and found my perfect car. I never thought I would be leasing a car and now that I got so much car for my money I would do it every time. I would recommend him and O'meara to all of my family and friends.

cchance18

Jul 4, 2013

Friendly and non-pushy. I needed to get out if NY standard and live to an automatic. They found me a car I can financially afford without pressure. I will be back.

Rafel

Jun 30, 2013

The tactics used by this dealership are not only dishonest but they are very close to the illegality, arriving to take the cash from your hands in order to create pressure for their sale, they deny to give you any price without making you sign documents, my opinion in the way they conduct business is a shame for Colorado to have anyone running business this way in the State.

Courtney and Landon

Jun 26, 2013

Blaine, in the services department, more than exceeded our expectations! He was very sensitive to our needs and concerns about a repair. We really appreciate his professionalism as well as his attentiveness.

sal

Jun 18, 2013

I have been buying Fords since the beginning of time and the quality of service from when i buy and leave off the lot, to when i need service work done, Omeara always takes care of me. the last time I was in I worked with Joshua Struck and was very happy that he was able to explain all the new technology my new Ford came with and was even patient with an old guy like myself. Probably got more options than I needed but nevertheless another great experience at Omeara Ford

stfocus

Jun 17, 2013

we just purchased a new focus from josh and would definitely look to do business with him in the future

on_the_road_again

Jun 17, 2013

i was recently in need of a vehicle, and circumstances required me to have to make a quick decision. Even though i told my salesman I needed to buy a vehicle before the weekend was over he still listened to my needs and found me a car that i wanted rather than one that he wanted to sell. Most easy non pressure sales experience ive had and would tell all my friends to buy a car from Josh. Im happy with my purchase and am happy to send people to omeara ford.

Christopher N.

Jun 5, 2013

I initially was thinking that I could only afford a used car but when I went to the dealership and met with Dan he took sometime to understand my situation and was able to get me into a brand new vehicle and still kept me within my budget. This is the first new vehicle I have ever bought and so far am very happy with my new Fusion.

E. Carter

Jun 5, 2013

After having Nissans for the last few years, we decided to look at what Ford had to offer. Mike Reid took his time to show us all the options on new trucks and what would give us the best features and gas mileage for our dollar. We had a wonderful experience and are really happy with our new F-150. We would highly recommend Mike and O'mera Ford.

culospanky

Jun 5, 2013

I don't like shopping for cars. when i got to Omera Ford I was greated by my salesman Mark Herrera I told him I was just looking and he said that was ok. No pressure from start to finish. He was very patient with me answering all my questions. We found a 2013 Fusion that met my needs. He let me take the car to show my wife. she loved it. we got back to the dealership and the negotiations were painless and quick. I love my new fusion and would highly recommend Mark Herrera and Omera Ford to all my friends and family.

Susan White

Jun 4, 2013

I recently purchased a 2013 Fusion from Omera Ford. It was a delight to have a pleasant, no pressure experience. My salesman Mark Herrera was great. He made me feel at ease from the beginning and throughout the whole process. I will recommend him to everyone that I know that wants to buy a car. Omera has my business for life.

Tom

Jun 4, 2013

The customer service was great!! No games or gimmicks!! Jared Maes and the staff were great!!! Best experience bar none!!!!!

"Jim the sports guy"

Jun 4, 2013

Jared Maes and the staff at Omeara Ford is by far the easiest and most pleasant people we have ever worked with! Most importantly they listened to our concerns and was able to put us in a vehicle of our choice!! Thanks guys, you have a Customer for life! Jim Reddin

NGHDON

May 31, 2013

My boyfriend and I were looking for an SUV and went to this dealership by a recommendation of a family friend. We went there with no intentions of buying a car that day, we were just going to look. After a while of looking and asking questions with John Pallatt, we had bought the exact car that we were looking for in a price range that we could afford. John really worked with our finances and was a great help. He went above and beyond anything that I expected!

zoey05

May 26, 2013

We were looking for a mid size SUV. After visiting other dealerships we decided to visit Omeara Ford in Northglenn. We were only interested in looking and getting information on a couple of vehicles that were on the lot. We met Jaime Naranjo and he patiently showed us around and we ended up test driving a couple of SUV"s. Though impressed we still weren't sure as to what we might want. The dealership actually had a Ford Edge as a manager's special and we had seen reviews on this vehicle and decided to test drive. We were really impressed but being on a budget as most folks, we weren't sure if we could make it work. Jamie treated us very well and worked very hard to get a price and payment we could agree on. His kindness, professionalism, and understanding our needs made it possible for us to take the Ford Edge home that day. All of the staff we met were very courteous and friendly. Thumbs up for Jamie!!! He cares about his customers and will work endlessly to help you with getting a good price. Thank you to Jamie Naranjo and the staff at Omeara Ford. You have earned a return customer. Jim and Linda Duncan

Smashly

May 17, 2013

Fast, courteous service. Our sales man worked hard to get us to the payment we could afford and were happy with. The other dealership we visited previous to that were uneducated on their products, finance options and wouldn't work us deal. We are extremely pleased with Mr.Simpson and the staff at O'Meara Ford!

lisataylor10

May 9, 2013

My experience with this dealership was great! With the help of an outstanding OMeara employee named Michael John, I got the perfect vehicle for my needs at a very fair price. I initially contacted Michael John through the Internet and he was a pleasure to deal with throughout the entire buying process. Michael was courteous, respectful and very knowledgeable about cars, especially Fords. He was a man of his word and he assisted me with all of my requests and concerns. Car salesmen tend to have a bad reputation for dishonesty, but this couldn't have been further from reality when working with Michael. I thought (and was told) that I would be dealt with as if I was an easy mark because I am a single woman buying my car -- how refreshing it was to have Michael helping me through the process. I will definitely return to OMeara when it is time for another vehicle (especially if Michael is among their staff) and I will recommend Michael and this dealership to family and friends.

gregjohnson972

May 9, 2013

I contacted the dealership via the internet and Michael john contacted me very quickly which surprised me since other dealers either did not contact me or sent spam. He answered all of my questions and felt very comfortable speaking to him. I decided to accept his invitation to stop by and was very pleased with the facilities and the service I received. I love my new Explorer and will be back for service and future purchases.Thanks again for making it so pleasent.

Wefar007

May 9, 2013

Daniel was thorough and knowledgable both about the Ford Fusion and purchasing process. Recommend you set an appointment before you come to dealer. He was honest. No games. He is both sharp & pleasant to work with.

marie harris

May 9, 2013

I recommend the sreviced of omera ford especially of Michael John and Carlos Morrison. Their integrity and professionalism is above what every customer deserves. I highly commend them for their help in assisting me in my need of a good used vehicle

Kacey1983

May 6, 2013

Ryan was very friendly and professional. He worked very hard to get us the best deal possible. I will return to Ryan for my future car buying needs.

yosette72

May 6, 2013

Carlos listened to what we were looking for and put us in a vehical to match our request. thanks for you help Carlos and ford

Dodobirdy16

May 6, 2013

I want to start by saying this was the easiest experience I have had since we got everything done over the phone and online before we even got to the dealership. This allowed us to get in and finish everything and drive off in just over an hour. I would recommend this processs and Daniel to my friends and family and am sure we will be back to see him again.

arevis86

May 6, 2013

I had a great experience at the dealership along with my salesman, I would 100% recommend this store and salesman to my family and friends.

Sexy39

May 5, 2013

I came to O'meara to just look at new car's. I meet Curtis Inatagliata I told him I was just looking but he took the addtl time with me anyway! thats awesome, very professional! I couldn't help but to buy the car! Curtis made the buying experience very painless. I will be back for sure. Great salesman!

broncos80girl

May 3, 2013

From the very beginning, Daniel was great. He was very courteous, helpful, and knowledgeable. He listened to what I was looking for in a car, what I could afford, and what I wanted. Not once did I feel pressured to buy a car at all, let a lone the more expensive car that I was considering. There were some dings on my credit, but he helped reach the monthly payment that I needed to have. He's even been helpful with a slight issue after I drove off the lot (a ding in the paint that was missed) - he got it taken care of and covered in no time. I definitely have recommended O'Meara, and specifically Daniel, to my friends and family. I'll go back without a doubt.

brianawest1

May 3, 2013

Was very empressed with Mike Reid he was very friendly and honest, was able to find a great car that was within my price range, and afordable payments also with low miles. I was shown a few cars and did not have to spend all day at the dealer ship was able to test drive a few cars and found a great 2011 car!! i woulkd very well reccommend him and Ford to a friend and family!!

danielle11

May 3, 2013

Great Customer Service all the way around! Mike was very friendly and helpful..no hard sale. I would recommend to family or friend. Very satisfied customer. I love my new car!!

Aspenn

Apr 4, 2013

When looking, we were not pressured to buy and were able to test drive 4 cars even though they were all very similar. One of the cars we were pretty sure was out of our price range, but they were willing to let us test drive it anyway.While crunching the numbers to see if the car we'd picked was in our price range we suddenly realized how late it was and that our son, two and half years old, had not eaten. Freddy Mendoza was able to get the Deli shop inside the dealership to open and paid for our meal even though they had already closed!! This was BEFORE we had decided to purchase the car - EXCELLENT job! It made all the difference when we decided to purchase our car because of the time it took to complete paperwork and complete the trade-in of our car.When agreeing to a price, they were willing to negotiate on the price of the car we wanted and gave us the price we were looking for with the trade-in value of the car we'd arrived to the dealership in.We left with a used 2013 SUV and a payment we knew we could afford. The warranty we added was easy to understand and all our questions were answered before we signed on any paperwork.Because we hadn't expected to leave with a different car than what we arrived in, we didn't have the title for the trade-in. Thankfully, Freddy Mendoza was able to follow us back to our home and waited patiently while we retrieved the title and signed it over.This experience exceeded our expectations. Not only is O'Meara a dealership we know we can trust - in business for 100 years in fact - the customer service, care and attentiveness to our little family's needs - from determining if the car we chose was the right car for us to dinner for our toddler who couldn't wait - we can't imagine shopping for a car anywhere else.We'd been looking for a dealership we could trust and depend on for our current and future vehicle needs in Colorado since we moved here from Ohio, and we found it!

torreync7

Mar 1, 2013

Went in looking for a new car, O'Mera made this experience very enjoyable! We will definitely go back and refer our friends and family!

ElksLodge

Mar 1, 2013

With the winter approaching I knew i needed to get something with four wheel drive. I decided to stop by on a Sat and I was greeted by John Pallatt. He spent the whole day with me and my husband. Was extremely helpful and funny. He made the car buying process exactly what it should be!

slyacano

Mar 1, 2013

My husband and I just got a divorce so I came to the dealership in hopes of a little pick-me-up. John Pallatt was the first one to greet me, right as I got there, and was extremely friendly and helpful. I could tell he had good knowledge of his trade and would recommend this dealership solely because of this man.

Scdvorak

Feb 4, 2013

I would highly recommend this dealership to anyone looking for a new or used vehicle. I was met this morning by a friendly and knowledgable salesman named Leo Vargas. He put me at ease right away and answered all of my questions thoroughly. Make an appointment with Leo Vargas and I guarantee that you will walk out of there with the best deal!No wonder O'meara Ford has been in the car dealership for so long! They respect their customers!

jdennis111

Jan 31, 2013

This was my first time buying a car on my own and I had no idea what to do. Jaime was very helpful, was not pushy at all, and went to great lengths to assist with the process. He helped me to find something that was within my price range and was what I needed. He proved that all car salesmen are not what they are made out to be in society. He went above and beyond for me and I really appreciated his help.

Jorge777

Jan 28, 2013

Jesus Gaona understands customer service. Jesus took the time to listen and understand our vehicle needs, made suggestions, showed us diferent brands and models untill we finally got our family car. My bride and I will recommend Jesus to all of our friends. Thank you Jesus for your professionalism.

Greg & Linda K

Jan 26, 2013

Our experience purchasing a used 2012 Escape was overall very good thanks in large part to our dealings with Mr. Jesus Gaona. His professionalism in every was was much appreciated. Jesus was through and kept track of every detail of our priorities.There was a bit of confusion resulting from follow-up calls to us by a manager, which made Jesus's input on our behalf even more crucial in getting a fair deal. We highly recommend Jesus and O'meara to future buyers.

jdleonard

Jan 26, 2013

Had a couple of issues early on but the sales manager and the service department were helpful and worked with us to resolve our issues promptly.

marquezn

Jan 22, 2013

I recently visited O'Meara Ford over the weekend to look at a new Fusion. I was approached by Jesus Gaona. Mr. Gaona assisted me with all my questions and was very savvy with his car knowledge. He took the time to explain all the upgrades and why the Fusion is a better car then my other potential options. Mr. Gaona also understanding that I just started my car shopping and just wanted to test drive the car to make sure it was on my top 3. With the customer service I received and the wealth of knowledge I walked away with this weekend, I maybe the new owner of a Ford Fusion next week! Thank You Jesus G. for your help!

billbrooks68

Jan 22, 2013

Jesus is the only reason i buy cars from Omeara Ford. I purchased a new focus for my daughter. Jesus went above and beyond. Thank you so much

brodriguez28

Jan 21, 2013

Jesus was so courteous when he approached me as I was looking at cars on the lot. I was not really sure what I was looking for so Jesus took the time to hear me out on what I was not looking for so that I could find the perfect car. I did not feel rushed nor feel that sales pressure of having to buy something the moment I walked in the door. He was so patient and really was interested in making sure I was happy with my decision. Because of his attitude and the way he treated me, I will now be a life long customer of O'Meara Ford! I know a few people that are looking to buy cars in the near future and I am going to make sure they go there and ask for Jesus. I know he will take good care of them.

Buyer2013

Jan 12, 2013

Leo was very professional, very friendly and made us feel at ease. He made car buying a very pleasant experience! I would definitely reccommended him.

cbarrett1121

Jan 11, 2013

Daniel was very knowledgeable about all vehicles we looked at. Understood our needs and financial position worked towards these to make for a genuine feeling.Havent purchased a new vehicle in quite some time, Daniel took all the time needed so we were never rushed or pressured to make a purchase. Feeling like our business was really appreciated was the impression we left with. Delivery of vehicle to us was outstanding there was no questions left unanswered. Even after the sale of our vehicle Daniel is on the spot for anything we might need. Leasing this vehicle for 2 years there is no question in our mind where we will go at the end of our term.

selskier2

Jan 11, 2013

I've been dealing with Daniel for the past three years when it comes to buying vehicles. Daniel is always very friendly and professional, and has a can do attitude. He is quick to think outside the box in order to meet the customer needs which are upper most in his mind.

chelsea Joy

Jan 11, 2013

Great Experience. Definitly will return to this dealership. My sales manager Jared walked me through all my options and made sure i got into the car i really wanted. Thanks Jared

Briebee94

Jan 11, 2013

We had a great experience at O'mera. Our salesman was really helpful and gave us a couple options and was very knowledgeable. He spent a lot of time with us and answered all our questions! I feel like Jared got us a great deal and I hope he is there the next time we buy!

marycouch

Jan 10, 2013

On my recent new purchase with O'Meara Ford, I had the opportunity to work with several associates. Everyone from the sales team made my new purchase with O'Meara hassle free. Carlos, Mike, Jaime, Ruben and Mr. Wilbur made everything easy from selection to financing to reviewing with me the new features on my vehicle. Jaime has been great on following up to see if I had any questions concerning my vehicle.I have been using O'meara Ford since I moved to Colorado almost 2 years ago and the service has always been excellent and the service exceptional. Keep us the good work.

vickia42

Jan 9, 2013

Jaime was great to work with. He knew the information I asked, or found out if he didn't and didn't pressure us at all. I would recommend him to anyone looking for a new ford!

ayougo

Jan 9, 2013

The service was fantastic and I really felt comfortable going over all the options I was given. I didnt get that "pushy" vibe like most other dealerships throw at you. The one thing I picked up on was the knowledge. Most dealers send a guy out to haggle you into buying without even going over the vehicle. When I'm looking for a vehicle, I don't want to here about financing and price before I know what the car has to offer. I was given excellent information about the car and the that really sealed the deal. The rest of the process was made easy for me. Kudos Jaime! Overall the experience was excellent and I got a fantastic deal.

bugdaddy7810

Jan 9, 2013

I just. love the. way. I was treated. at the Ford store. Jarrod. was the most. professional. person. I've ever dealt with. I will. send everyone. I know to Jarrod

almaarias7557

Jan 8, 2013

Jaime was very helpful, friendly and a people person. Giving my husband and i detailed information of the process. Calling the next day to find out if we had any questions or problems.

ROXY24

Jan 7, 2013

The car buying experience has always been a frightening one to me, as I am a single female, and am constantly feeling I am getting taken advantage of when it comes to pricing, features, etc. But my experience at O'Meara Ford was a very enjoyable one. Daniel, my salesperson, was extremely friendly, open and honest. I have never met a salesperson in my experience of buying cars, that has made me feel as comfortable as he did, and was such a pleasure to work with. I don't know much about cars, and wasn't really sure what I was looking for specifically when i came into the dealership. So, Daniel showed me around, helped me find what i needed and he was very knowledgeable on the car i had questions about, The 2013 Focus. When it came down to purchasing the car he worked with me, my budget and didn't try to "cheat" me on a price. He made it easy for me to afford my new car, and I am so grateful. He even bought me a sandwich from Heidi's deli that is conveniently located inside the dealership...Major Plus! I got free Lunch, and a new car that I absolutely love! Thank you O'Meara Ford, and Mr. McCrary for all the help!!

Ezra1

Jan 4, 2013

I was driving my same car for 12 years.. it was time for a change! O'meara made it happen. I needed a car with room for my kids and 4x4. I was helped in a matter of seconds by John and he was very helpful and had a ton of patience with my kids. I was able to get a car that I could afford that same day. I love it, my kids love it! Thanks O'meara!

vspellman

Jan 4, 2013

I had always heard that buying a car was supposed to be a fun experience. At first, it was not at all. I was so overwhelmed with the process and all the sales people that wanted my business. This all changed when I went to Omeara Ford. I had an idea of what I wanted and from there John Pallatt took the ropes and helped me more than i could have imagined. John went above and beyond in getting me exactly what I was looking for. He was so friendly and made my car buying experience much more fun. I would recommend John and this dealership to all friends and family

Bambipoohii

Jan 2, 2013

Leo was friendly and very accommodating to our needs he did very well with everything his personality and business manner was above and beyond our expectations!! Definitely appreciate the service he provided! Thanks Julie Garcia

gmoney84

Dec 14, 2012

I bought a used explorer from Mr. Struck and we had a few glitches along the way but eventually got a deal done and were happy with it.

eddykstraf150

Dec 13, 2012

My daughter and I came in on a focus we saw in the newspaper and surprisingly so it was still there, so we got it because they actually didn't lie about their ad! We had been to other dealerships and they all had already sold those advertised cars

Jem.dukes

Dec 11, 2012

Buying our truck as we speak and I gotta say it's been a streamlined experience so far and Josh gave us a good price, I'll keep you updated if anything changes.

sumo303

Dec 10, 2012

The guys at O'Meara really worked for me. I did my homework and it was a long shot but I walked out with a brand new 2013 Mustang and believe it or not, a smile. Thanks O'Meara!

rubymom

Dec 10, 2012

I was pleasantly greeted as I entered the dealership and guided to the model I was interested in for possible purchase. A thorough description of the Escape model such as cost, insurance, warranty and reputation of the Ford company and O'Meara dealership were honestly and succinctly provided. I found this to be helpful and provided an opporunity to compare this model/dealer with others I had visited. I consider my decision to buy has been a good one, I've had continued communication from Jaime and am happy to feel confident that my questions and any concerns are welcome. What a relief to have a dependable car and many friends comment on the jazzy ruby red color!

Dvillegas

Dec 8, 2012

When I bought my mustang, I didn't have a problem getting financed at all. The salesman Eissa was great and even filled out my application.

Hollyalbrets

Dec 8, 2012

My experience at OMeara was outstanding. Jaime went above and beyond to ensure I got the car of my dreams at a fair price and had a great experience doing so with minimal pressure. Best car buying experience ever.

Bill Jordan

Dec 8, 2012

Michael John was very informative, and I found his integraty and honesty quite refrshing. I would, and will recomend Mr. John's services to all my friends, and family. Thank you Michael John for all you help.

Clau1988

Dec 7, 2012

Jaime was fantastic to work with! This is the second time we visit O'Mera Ford and he is always so helpful! Thank you Jaime!

Marialobos

Dec 7, 2012

I had a very great buying experience I would recommend all my friends and family and it was the fastest purchase I've ever had

Gwj1

Dec 7, 2012

This guy was awesome no hassles or bs. He was up front about everything and gave me a heck of a deal. My trade was also put in the deal and it got taken off my hands with no issues. Go through the Internet department for an easy quick great deal.

Cupcake bliss

Dec 6, 2012

Mike is very intelligent in car sales. I have been car shopping for a very long time and when I came to O'meara and met Mike he took care of everything I was looking for in a car and more. Mike is the most friendliest car sales person I have ever met. I never felt like I was pressured into buying anything. Mike made my buying process from O'meara one I will always remember, I will never shop anywhere else. Thank you Mike for your patience your kindness and your help.

Jasonlk

Dec 6, 2012

Jaime Naranjo was by far the most friendly and coperative sales person I delt with at O'meara ford. He didn't try to pressure me into anything that I didn't think I could handle. Was all around a great person to work with much less just meet all together. I highly recomend if you are planning on purchasing a car there that you specifically ask for Jaime Naranjo. You will not be disappointed.

rlmarshall71

Dec 6, 2012

Jaime was wonderful,very informative on what i needed.looking forward to working with him next year on a nee car. Thank you! Regina marshall

nani.aspinwall

Nov 29, 2012

Mr. Wilber the finance manager told me he would get a better deal than my own banks interest rate. He lied, put my applicationg through a credit union without my consent and set me up at a higher interest rate. He never returned my calls during the week when I had asked if he had found a better interest rate and when I told him I decided I wanted to go through my bank. He also never called me back to apologize or tell me why he lied to me. If you want to do business with a company that hires a liar & a coward go through O'meara Ford. Then you will be encouraging this behavior across the board.

munizr

Nov 2, 2012

I was so impressed by Josh Struck when I went to purchase a car for my daughter. Not only was he very knowledgeable and helpful he also knew that the safety of my daughter was a very important factor in a car for her. He knew I am on a budget being a single mom so he right away showed me cars that inquired everything I was looking for. There should be more honest polite salesman such as himself I will definetly recommend everyone I know to him

13581

Sep 24, 2012

Jeff is very helpful. He knew how to talk to me and handle my requests. He was very patient. He is a very good salesman.

unclebilllerma

Sep 24, 2012

He was very helpful.He is very knowledgeable.He worked hard to get me a good price.But my bank wouldn't give me a loan.

fordfocus1

Sep 24, 2012

Jeff Zweigle did a wonderful job for us! Very friendly and understood our needs. He went above and beyond my expectations. He put us at ease about buying our new Ford Focus. Great dealership and I would recommend, and have recommended Jeff and O'Meara Ford to my friends and family. I will definitely purchase my next vehicle from Jeff and O'Meara Ford! Thanks again, Jeff for everything. We love our car.

bob

Sep 23, 2012

We've bought 4 new Fords from Jaime...and more will follow. For sure. The best service, the best price and most important, no nonsense. No need to go anywhere else.

cjatcoloradocis

Sep 21, 2012

We had a great time working with Jaime. We will recommend any of or friends and family to Jaime and O'Meara Ford. We had a great experience.

adavis81588

Sep 20, 2012

O'Meara Ford is a great dealership, Jaime helped me find the perfect car! He is a wonderful salesman! I will definitely recommend the dealership and Jaime to anyone I know who needs a new car!

Mgarci86

Sep 14, 2012

What a great experience! I have worked with several salesman over the past decade while purchasing new vehicles for my small business. I was treated with a great deal of respect and Josh Struck really treated me like Family. He listened to my wants and needs, he then helped me pick out a truck. Josh called me a few days later to chat and make sure everything was going good with my new truck. I will be using O'mera and Josh for the next decade and beyond that.

cduran

Sep 14, 2012

I went in to purchase a car recently and it was awesome! Josh gave me all the information I wanted and needed to know. He was very knowledgeable and friendly. I will definitely recomend him to family and friends.

samtasia

Sep 14, 2012

Great customer serivce and really helpful car salesmen!He gave me all the information and knowledge i needed...I would refer my family and friends to him. I haven now become along term customer to Joshua Struck and Omeara Ford.

curtarel23

Sep 11, 2012

We were in need of a new car since our other one car blew an engine. I hate car payments and dealerships and have avoided them for 3 years. However we were in need of a vehicle. I researched the internet for dealers that worked with people with poor to bad credit. O'Meara Ford in Northglenn CO had good reviews a few bad ones and some obvious fake ones. When we got to the lot I was upfront about our credit history, etc and did not want any games. Shawna Coyle was our sales rep and she was awesome. Not pushy and explained how O'Meara works with people with less than perfect credit. After being approved we were shown cars I did not like but was told in our budget. I made the rounds on the lot and did like the Jeeps and especially the very low miles and the cars were still under factory warranty. I think O'Meara only deals with used cars with low miles and still under warranty which is like buying a new car. We selected a Jeep Patriot it is perfect for us, great features, 4x4, small SUV and fits our needs.Pros: Shawna is honest, caring and not pushy and worked well with us even though it was late at night. Car was an excellent condition and several like it to choose from. They did a second detail for us and threw in oil changes. Very few games up front with payments. Jason did make a deal but it almost took us walking out the door. Why????Cons: I wish they made the deal sooner instead of waiting for us to leave. They have plenty of people traffic from what I saw that day and I don't think they need to go with that strategy. My wife found the finance manager to be rude, pushy and non-engaging. Not what you expect when you make a big purchase item. He did not explain things and that was almost a deal breaker because of his attitude.In any business dealings I look for Honesty, Truthfulness and Trust and Integrity and for the most part O'Meara did this. Please don't waste time with the back and forth sales manager and payment routine and showmanship. Let your sales rep help instead of being a gopher and don't trip over a dollar to save a dime. There is too much competition out there even for people with less then perfect credit.Curt

mflint83

Sep 10, 2012

Josh created a terrific car buying experience for me. I wasn't really sure what I was looking for and he was very helpful and knowledgable about and made me feel really comfortable. His refreshing candor made me feel like a friend and not "just a sale" to him. He even called me a few days after my purchase just to make sure I was satisfied. I will recommend Josh to everyone I know interested in buying a new car.

SgtNamVet

Sep 7, 2012

When my husband and I began our vehicle search we had no idea how exhausted and upsetting our dealings would be. After going to a couple different Ford Stores and getting horrible customer service we FINALLY felt a breath of fresh air when arriving at Omeara Ford. We were greeted by a well dressed salesmen Jared Maes who really took time to listen to our needs and our budget desire. We were looking for a specific F150. He searched the entire lot and pulled around the perfect truck! He got us feeling comfortable, made us feel like a "King and Queen" for the day and worked our payments to fit our pre-set monthly budget! I appreciate his hard work and dedication to us. Top Notch dealership and salesmen. We will recommend all of our friends and family...you HAVE A CUSTOMER FOR LIFE.

chevalsj

Sep 6, 2012

Awesome experience - Jared had a quick, no B.S. approach to his sales technique and was what convinced me to buy a car from him rather than to continue to shop around. He was friendly, helpful, and most importantly patient, even though it was late on a Saturday night! I will be going back to him if I am in the market again!

Rubyshavez

Sep 6, 2012

My husband and I visited Omeara about a week ago. I haven't met a salesperson as helpful as John. I will refer all of my friends and family to see him and will buy my cars from him in the future.

jcampbell5

Sep 5, 2012

I went in the other day to compare prices and models for a vehicle for my daughter. I worked with John, and he was very helpful and friendly. He spent a lot of time answering my questions and trying to find me a car that would really work for what I need. When I do decide to buy I know where I'm going!

Ko300

Sep 5, 2012

We had such a great experience with John. he was very polite and helpful. We will recommend all our friends and family to o'meara Ford and John pallat!

Tom Van Cleave Jr

Aug 30, 2012

John Sherwood is PHENOMINAL. He went above and beyond his job description to get my wife and I into a car. We recently filed bankruptcy and instead of treating us like a leper like most people. John treated us with the courtsey and professionalism that I expected to be treated with. He told us where we are at and what he was going to do to get us back on track. We now consider John Sherwood a Friend hopefully for life. Again thank you John

aaliku123

Aug 25, 2012

I recently purchased a vehicle from OMeara Ford. I spent lots of time researching the 2011 Ford Explorer. When I went in to buy the vehicle that I finally wanted Gilbert Martinez was very helpful. He knew everything there was to know and I didnt fell any bit of pressure. I am so happy that my experience was the best. I would recommend Gilbert to any and everyone.

Bames

Aug 25, 2012

I recently worked with Gilbert when purchasing my new ford edge. My car shopping experience could not have been better. Gilbert was attentive, informative, helpful, honest, and I never felt rushed, pressured, or misguided! I love my car and I will definitely work with Gilbert in the future.

Claymon

Aug 25, 2012

My shopping experience was FAR beyond what I expected. Cory was factual and informative and I trusted what he told me. If and when I decide to buy .. I want to work with him!Thanks, Clayton Dean

brex23

Aug 25, 2012

Gilbert was very helpful in my purchas with my new ford focus! He guided me though the hole process and never maid me fell unsurre about my decision. He was so nice and new alot about the car any question I had he answered! Thank you Gilber t I love my new car!

fordlover1

Aug 25, 2012

Omera is the place to buy a new ford. Cory is the best! Great service, We worked out a good deal, and i love my new ride! when i need another truck, I'll be back.

dlambert56

Aug 25, 2012

jerry was very nice to work with... made it very easy for me to buy a used car and love the car we ended up with. Thank you jerry and Omeara Ford. Look foward to doing business again in the future.

rampage123

Aug 24, 2012

I was car shopping for a used Car . Something small and economical for my daughter who just started school. So i came into O'meara and the salesman Mike Reid was very informative and answered all my questions and found me the perfect car for my daughter. She loves her new Ford Focus. Thanks to O'meara and Mr Reid.

cowboyup3pete

Aug 24, 2012

I have given O'Meara ford a GOOD rating because my over all experience was good.I buy trucks. I like Mike Reid, He is a "Truck Guy". Ask him anything about trucks, Mike knows!! He is cool,calm and smart. No pressure, lots of answers. Mike Knows motors, parts, bells and whistles. I bought my Super Duty through Mike and i will onlytrade up and buy another truck through Mike. Reid is the "Go to guy" for trucks. Good Job Mike!!

merle zucker

Aug 24, 2012

I found Jerry Handelman to be extremely knowledgeable and helpful. We are looking for a used car with low mileage. Jerry showed us several cars within our budget and we will certainly come back to Jerry and O'Meara Ford within the next few days. We never had a sales person who was so understanding of our needs.

thundercruise

Aug 24, 2012

fpr the fith time here I go. I went to the dealership looking for a truck. I hav MS and am almost completely wheelechair bound. We were told we couldn't have a pick up and were shown a Fusion and Saturn Vue. During our test drive with the fusion we found it is not to have a hitch insalled. The Vue drove nicely but it was going to need a hich so we could we use a hitch lift. We wanted a truck so we had the choice of a hitch or a hydraulic lift to better protect my chair, my chair costs betweeen8-10k. With a hitch lift it is difficult if not impossable to protect the chair the elements. I found a small area on the drivers that had no paint down to the base. was told after spendind 15-16k for the car to buy a $20.00 can of paint and fix it myself. I also have a problem that cars that had been test driven or were being bought were parked in handicap spaces. If I had had my wheel chair I would not have gotten into the dealership. days after I bought the Vue a Chevy dealer I had been working with called and said they could put me in a pick up truck for the same price and payment.And a New one with all the incentives rebates dealership and Chevy repabates could get the cost down and make it possible.We worked with Jerry Handleman and Jared Maes. They were awesome and very protective of me as far as my health.They could only work with what the managers would give them to work with. I find it odd that a Chevy Manager could get the cost of a truck down buy using incentives, and the ford managers didn't seem to care if they sold a car,,little own try to make the needs of the customer possible, if it can be done by Chevy why not Ford?????????

ericsteinthornton

Aug 24, 2012

I was in the market for a used truck for my company. I drove all over 104th and even went to Rocky's. Not only did I not find the right truck anywhere else but I was treated so badly at even other dealership. I was very defensive by the time I went to O'mera. There I met Jerry Handyman. I explained what I needed and he showed me the perfect truck. He explained all the features and let me drive it. He then told me that he would give me the price I wanted. I didn't believe him. We went inside and sure enough there was no negotiations needed. Jerry gave me the best car shopping experience I have ever had. Thanks Jerry.

ShineyandNew

Aug 24, 2012

I was in the market for a new SUV, and in particular the Ford Explorer. It was recommended by a neighbor that I visit O'Meara Ford since he was so convincing to me of the great experience he had, and was happy with his new(used) car from O'Meara. I do admit, I am always reluctant of the car buying experience. O'Meara Ford was the first dealership I visited. I had no reason to go anywhere else. The salesman I dealt with was Daniel McCrary. Mr McCrary was extremely knowlegable about my particular interest - the Ford Explorer. He "sold" me on all of the great features, safety and reliability etc etc, and after doing much internet research on the Explorer myself, and going into it with a little knowledge of my own, it was apparent to me after talking with Mr McCrary that he was not just trying to pitch a sale. He told me he has a small child as I do too, and I believe he would feel just as comfortable transporting his own son in the Explorer as I now do. I am so pleased with both my new vehicle/Explorer, my overall experience with my salesperson, and O'Meara Ford, that now I myself will recommend your dealership - and my salesperson to anyone I may encounter who may be in the market for a new or used car. Thank you so much. Happy Consumer

Claymoto

Aug 24, 2012

I haven't purchased a new car yet but out of all the dealers I've shopped at so far Cory Ratcliffe at Omeara has given me the best experience by far! I will be making my new purchase at Omeara with Cory.

russokj

Aug 24, 2012

Daniel was very informative on the Expedition we ended up buying. He wasn't forceful in trying to make the sale but allowed us to make our decision on what worked best for our family.

marshpit2686

Aug 24, 2012

I loved Adeline, I would buy a car from her and only her. she was very giving. Worked with what we had. Dont lose her.

Phunter1977

Aug 23, 2012

I purchased a Focus from O'Meara. I worked with Carlos and he was very knowledgeable, outgoing and did an outstanding job at making this a great experience. My wife was apprehensive to buy our daughter a car let alone a new one and he eased her worries and got us the deal I wanted. My daughter loves her focus, I saved money, and I've got a happy wife. We would recommend O'Meara and Carlos to anyone looking fora new car and wants to work with a relaxing, fun salesman.

Hkdaprince

Aug 22, 2012

It was an absolute pleasure to work with Carlos and O'Meara on our new car purchase. Carlos was a treat to work with. He made the purchasing of a car very easy, fun, and indeed a pleasure. Thank you Carlos and O'Meara

bogusgus90

Aug 22, 2012

I was very impressed by Tyler and his dedication to getting me what I wanted. He was not pushy and knew tons about the trucks that I was looking at. I will definitely be returning to omeara and working with Tyler.

karenespino66

Aug 22, 2012

i went in to see what was available in my budget . i was not too familiar with ford or many of their vechiles but after working with tyler he asured me i was making the best choice .although i did not leave with my mind made up on the car i wanted that day i have plans to return as soon as i choose between a ford exlporer and a ford escape!!!thanks Tyler great customer service

magines1

Aug 22, 2012

After spending about $2000 in trips to mechanics to diagnosis a problem I was having with my Ford focus and not knowing when I was going to stall out on the highway, I decided it was time to trade in the focus. I was referred to Omera dealership by a family member whose parents had both bought a vehicle during the year. I went to the dealership and told Daniel what type of Ford I wanted and what I was able to do on monthly payments. He informed me I would not be able to gette year model I wanted, but they had just received a trade in that would possible fit my budget. I test drove the vehicle, it was just whatI wanted and the color really attracted me. Finances did work out and I am really pleased with the vehicle. I never felt like I was some dumb single blond walking thru the door without having a male with me to answer my questions. I called my son on the phone several times and Jason, the sales manager explained to him some of the things I did not understand to where I felt very comfortable that I was makeing the right position. Even months later,when something arises that I don't understand or can't find the info in the manual, I'll call Daniel or drop by the dealership and he will advise me or help me understand the procedure as there is quite a difference between the focus and an SUV. I just felt so comfortable buying this vehicle that I would go back to the dealership in a minute should I feel the need to get a newer vehicle and Daniel would be my salesman.

Mattwisconsin90

Aug 22, 2012

I was looking for just a good used car an I drove in the salesmen were standing an waiting to help the next customer I worked with Tyler an Jason they were both knowledgable about there product but we didn't find what I was really looking for but they gave me some good ideas about cars that I didn't even think about I'm still in the looking stage but there on the top of my list

Fjmontanez

Aug 21, 2012

My wife and I stopped at Omeara ford not knowing what we were looking for, thanks to Jared Maes, who addressed all of our needs, we purchased the perfect vehicle for our situation. He was very knowledgable and answer all of our questions and cleared all our concerns. We would definitely recommend Omeara ford to our friends and family, and for sure our new friend Jared Maes.

Johnny1980g

Aug 21, 2012

Omeara ford has been so good to my family I. We have purchased many vehicles from omeara because they are "straight forward"!I felt we got the best deal hands down! Thanks to Jared Maes and Leo Nargas"

cherbear

Aug 21, 2012

I was having trouble with my car and needed a reliable car to go on a business trip. I went to the dealership looking for something dependable that was also affordable. I had Jared Maes as my salesperson, and he offered something to eat and drink while I looked around. The lot was huge, so we drove around while Jared gave us recommendations. I chose a Buick and actually met the man who had traded it in, and he told me about the servicing schedule and that he was very pleased with O'Meara's service and dependability. I chose the car based on his recommendation. I then met with Jason Maes, and he made the buying process very easy, and I was on my way. I got to my destination, 900 miles away, and was having some problems with the car, so I called Jared, and told him what was happening, and he called the Buick dealer in the town I was in, and set up an appointment for an inspection, and they found a problem with the engine, and paid to have it fixed!!! That was above and beyond the call of duty, and I was very pleased with the solution! I would recommend O'Meara to all my friends!

eagleclaw1207

Aug 20, 2012

I contacted Michael John through the internet. He was very helpful finding the truck I was looking for. I came into the dealership and was very impressed with the show room.I was offered something to drink which was very welcome because it was hot. I went to the truck lot and was shown many different trucks test drove the F150 and it was great. I decided to purchase the truck and went smoothly from start to finish. I had a great time buying my truck that I will recomend Michael John and O'Meara Ford to any one that asks. Thank you Michael john for everything.Completely satisfied with my experiance.

brandinp63

Aug 20, 2012

Very good customer service, explained everything in detail. Was not able to get me in a car at a price I was ok with but will try again.

craighelsel

Aug 18, 2012

Went shopping for a vehicle last week after a lot of internet research on what vehicle to go with. I decided on a ford F150 and went to my local dealer in littleton but the staff didn't seem very willing to answer my questions. I traveled a ways to O'Meara and found a great knowledgeable staff including Kyle. I would recommend this dealer and salesperson to anyone looking for a vehicle.

MsPriss

Aug 18, 2012

My boyfriend and I were looking for an explorer for our company vehicle. We were very specific as far as color and trim level and Kyle was great at ensuring our needs were met. Being in sales ourselves we have to actually like our sales person and they need to be knowledgeable. He far exceeded our expectations, and was able to get us the vehicle we wanted. Their dealership is clean, professional and has a large selection. We even got to have a nice lunch while we were there. I will recommend Kyle and Omeara to friends, family and colleagues. He earned a customer for life!

MissFord

Aug 18, 2012

Just wanted to brag that I LOVE my new Ford Focus! My salesman, Kyle, was very helpful and made me feel confident in my purchase. He made my experience very pleasant AND EXCITING! Thank you Kyle! And thank you O'Meara! I will send all my friends & family ;)

Savybuyer1

Aug 14, 2012

Started out with a great experience. Sales people standing outside waiting to help you as soon as you pull into the lot. Impressive! Tyler (especially) and Joshua were very helpful and knowledgeable sales people. Had a nice test drive.Showroom is very nice as is the landscaping outside and especially in back. The problem started when we asked for the best price on a 2013 Ford Escape VIN #1FMCU9J94DUA71960. Salesman talked with sales manager for 5 to 10 minutes, came back and made us a great offer which we accepted. He went off to write it up. About 5 minutes later, sales manager #1 came over, Jason Maes, and said he was sorry but the price we agreed on couldn't be honored. Joshua had made a mistake somehow. We then negotiated in good faith with sales manager Jason Maes. Finally after a lot of back and forth with sales manager #1 we negotiated a reasonable deal and then had to finalize it with sales manager #2, Justin Chavez. Justin and I agreed on a price and shook hands. Salesman came back and wrote up the deal, took insurance information, driver's license copy, Patriot act info (we were paying cash) and credit card for the down payment. Wrote up the sales agreement and then asked us if we were completely satisfied and we honestly answered "with everything but the "misunderstanding" of the first price offered (salesman said he had been on vacation and the dealerships policy changed while he was gone) and length of time it took to get the deal done at the less favorable but reasonable price (two hours from start to finish of negotiation games). Then Justin Chavez, sales manager #2, came back and said that he won't sell a vehicle to any customer who won't answer completely satisfied to EVERY question on the Ford Customer Satisfaction Survey of the Dealership Experience! We now know how useful these surveys are - apparently the dealership earns money and allotments from Ford for a perfect score. My wife said she was less than thrilled with the negotiation time and misunderstanding and Justin Chavez then told us that since we were not 100% satisfied with our experience he would not honor the sale that we shook hands on and that he was going to shred the unsigned but filled out sales contract which unfortunately was still in his possession! We walked out without the car after two hours of "let's change the deal" by the training sales managers. What a waste of time and energy. I recommended you stay far, far away from this dealership based on our experience. ADDITIONAL WARNING - I see Justin Chavez is listed as their internet sales manager.

hedge5613

Aug 9, 2012

I heard a strange noise from the suspension. Omeara charged me a 120 dollars to diagnose the problem and then told me I needed 1300 worth of repairs. I took it to another mechanic for a second opinion. H said all I needed was an alignment. I then told him about Omearas recommendation. He showed me the parts that omeara said needed replaced. He explained why they didnt need to be replaced. he even showed me proof that Omeara had never even disassembled the parts they said that needed replaced. Omeara tried to steal 1300 dollars from me for no reason. The new mechanic aligned my car and rotated my tires and the problem has been solved.Later I talked with Brian Beardon, the service manager. He assured me we would get to the bottom of it. he also assured me his mechanics do not get a commission and have no incentive to pad a bill. He also told me he would refund my 120 dollars diagnostic fee.I feel better after talking with Brian but am not sure if I will take my vehicle back to Omear or not. I changed a few 1's to 3's on my ratings because of Mr. Beardon

Holli Wiseman

Jul 26, 2012

I have bad credit,and felt embarrassed, but I was treated with respect,my needs and wants were listened to and then options were given to me. Also willing to answer all my questions and made me feel comfortable with the process. I would do this again if necessary. I really am glad that Micheal John was "My Guy" he was the best and I would recommend him anytime. Thanks, Holli

kevingumm1

Jul 8, 2012