Used Cars for Sale at ODaniel Chrysler Dodge Jeep Ram in Fort Wayne, IN

Yetta2016

Oct 31, 2016

Thank you Dyan for everything you did for me!!:-) You were very patient and attentive to my car needs. Thank you so much!!! Wishing you all the best!

Jordan

Oct 30, 2016

After searching Fort Wayne for a jeep within my budget for weeks, Mark quickly showed me my options and made it easy to compare vehicles. Mark was by far the most honest and willing salesman I talked to at any dealership and was able to get me a great car for a great price! I am very happy with the purchase of my Jeep Patriot!

Jay H

Oct 24, 2016

I purchased a 1982 Datsun 280ZX. Since I was purchasing from out of state, I was somewhat hesitant. After talking with Mark, he instantly eased my mind with his knowledge and experience with older cars. He sent me so many pictures that I had to create a separate file to store all of them.Mark was always willing to take calls when I had even more questions. You could sense the energy that he had for this car and for helping out a customer.Jeremiah's help made all the paperwork that had to be sent back and forth for this deal go very smoothly.Mark also went the extra and helped to arrange transportation. When I did receive the car, it was exactly as advertised.I hope to have this "toy" for along time to come.

JEEP family

Oct 21, 2016

I have known Pat for a while now and my wife and I have "bugged" him about a Jeep for a number of years - we are glad that we finally made the decision to purchase a Jeep Wrangler.

Joseph Thomas (Tom) Sparks

Oct 21, 2016

We had a very good experience buying our new Pacifica from the ladies at ODaniels. The van is a very nice step up for us and the ladies handled every step of the operation professionally. I will certainly recommend them to friends.Tom Sparks

Julie Hatch

Oct 20, 2016

When we pulled into the lot we were met by Brett Paul. He helped us find the perfect car and we drove it home later that day. Everyone we had contact with was courteous and professional. Thank you O'Daniels and Brett.

Mary Pappas

Oct 20, 2016

I have purchased a new and also this year a used vehicle from O'Daniel; both times I have worked with salesman, Mark Campati. Mark is turely a great guy. His character is genuine, his ethics, his integrity, his actions, are based on values rather than personal gain. One of the best things the O'Daniel family did was hire this man to represent this company! Thanks Mark it is always a pleasure!Also, someone in the "background" is Shaylene. Another dedicated worker,who works hard to get the customer what they need! Thanks to you too for all you do for the company!

Brian & Deb

Oct 16, 2016

My wife & I had a very pleasant experience in shop and ultimately purchasing a new 2016 RAM 2500 diesel truck. I found Elizabeth to be knowledgeable and good to work with. I will recommend O'Daniel Dodge/RAM to others.

nate589

Oct 16, 2016

Elizabeth and Melissa made it very easy to purchase a vehicle from a fairly long distance away. We arranged everything by email and when we went to visit, everything went exactly as discussed--no surprises at all.

Alvin

Oct 10, 2016

Brett Paul at ODaniels is a super guy to work with when purchasing a vehicle.

TomMar12800

Oct 10, 2016

Within our family, we have purchased a total of four cars from Mark in the last few years. I have been to other dealerships in the past that were staffed by pushy, obnoxious sales people. I never have to worry about that with Mark. He is always friendly and considerate of his customers and just does his job without being pushy. When we were considering our recent need for a vehicle, it was my hope that O'Daniel would have what we wanted so I wouldn't have to look elsewhere. We were not disappointed.

creteman

Oct 7, 2016

Jeff and the entire O'Daniels staff were just great. All of our needs and questions were addressed in a very professional manner. We purchased a 2016 wrangler. Other places we visited didn't seem to care whether we bought a car or not. Jeff attended to every detail, and we got a good deal. Thanks Jeff and Andrea.

Roboneill

Oct 5, 2016

John Smith and Adam were both professional and and extremely helpful. Their main goal seemed to be solely set on me getting the exact wrangler I wanted. Best car buying experience

Bayou

Oct 4, 2016

I purchased a Chrysler 200-C Class 8-27-2016 from O'Daniels Chrysler Dodge Jeep Ram in Ft. Wayne Indiana. This purchase came quite unplanned. We purchased a Chrysler 200 S Class last year the first weekend after Memorial Day Weekend. Loved the car and the buying experience. Moreover I drove over 9 hours to deal with John Smith as my salesperson and Shaylene Shaw as my financier. Our car was involved in a accident. My wife and the other driver were perfectly unharmed. The vehicle was not. I love a vehicle looking nice and appealing to our simple pleasures. Nothing better than the vehicle being SAFE! This was the fourth vehicle I purchased with John Smith as my salesperson and the second with Shaylene as our financier. They are complete professionals and make sure you get the most out of your purchase. The buying experience was quite different the last 2 times without physically seeing what you are buying. With today's technology John was able to show me much through the internet about the actual vehicle that we were buying. For the second time I had the opportunity for a long drive in the new ride. He made sure to get me every rebate possible nearly knocking 10,000 off the sticker price! What was a great experience last year "Simply The Best" this year. This purchase even allowed me to scratch something off my bucket list. I was able to purchase the car right from the dealers showroom floor. It was cool seeing them opening the doors and hearing the rubber squeaking off the showroom floor. I strongly encourage anyone looking for a new vehicle to talk with John and Shaylene!

Barry Story

Sep 29, 2016

I was looking for a vehicle for my wife. When I pulled into ODaniel Auto I was met by Mark Butler. I had known Mark's family prior to meeting Mark and it was a pleasant surprise to have some things in common. He was very helpful and knowledgeable in helping me pick out the perfect vehicle. He wasn't pushy by any means. He was genuinely concerned about making sure we had the correct vehicle for her needs. He wanted me to bring my wife back to test-drive several Vehicles so that we knew she would be happy with the vehicle that she would be driving. After test-driving several very nice vehicles with low mileage my wife was able to pick out the one that would best suit her. I would definitely recommend Mark Butler at ODaniel Auto to anyone that is looking for a vehicle.Barry Story

Peggy Halsey

Sep 29, 2016

Mark butler was one of the best salesman that I have ever been acquainted with. He was very helpful for what I was looking for. I would recomend Daniels to all my family friends.

Jona

Sep 24, 2016

Jeff Cearbaugh made our car buying experience amazing. Jeff was patient. He took time to understand our needs, budget and expectations. Jeff was gentle but persistent. At the end, he guided us to the car we needed within budget. We will definitely be reaching out to Jeff again for our next vehicle purchase. I would recommend him without reservation. Thanks Jeff.

Joyful

Sep 24, 2016

I visited the dealership after working allnight. I wasn't really sure if I wanted another vehicle so I talked to Jeff on this morning about all the things I was looking for and not looking for in a suv. I never felt pressured or felt like I was being rushed which made me feel calm and appreciated. I ended up being there about 5 hrs test driving, looking. Long story short I not only got exactly what I wanted, a 10% interest rate less than the loan I was paying on my trade in, drove to another lot to get this suv and Jeff gave me one of his awesome green smoothies after being there so long, Jeff went over all my little gadgets in My suv. I had the best experience with Odaniels! Jeff and the rest of the staff I dealt with thumbs up. Jeff Cearbaugh thank you! Odaniels thank you!

" Best Experience "

Sep 19, 2016

This was the best car buying experience I have ever had. I should have gone to ODaniel' first. No hesitation in recommending to family and friends.

Ian Windom

Sep 18, 2016

So, I called ODaniel's because I saw that they had the Jeep Renegade in the exact color and style that I loved. (GUN METAL GREY "Crystal Metallic Granite" with blacked out badges and rims) and Roberta was the one that answered, now normally most feel nervous when buying their first new car, but Roberta's professionalism and pleasant all around demeanour just made me feel comfortable. I rolled out of there fully aware of what my Jeep could do, and how I could control all of it. Because of her positive attitude and her determination and awesome personality.. I rolled out of there with a 2016 Dawn of Justice Edition Jeep Renegade, and I will definitely be returning for my future purchases. Thank you, Roberta!

Keith A. McIndoo

Sep 17, 2016

Our family was looking for a 12-seater vehicle, which is not very common. After an in-depth search of vehicles and visiting several dealerships, we found one online at O'Daniel, 2 hours from home. Within 30 minutes of talking to Jeff, he sent us a customized video of a 12-seater Ford Transit. We bought it that evening. Jeff, Andrea, and the staff at O'Daniel is professional, friendly, and accommodating. I appreciate their follow through and efficiency of getting us in a newer vehicle the last day of my vacation :). I highly recommend Jeff's approach to sales and willingness to continue to provide great service!

Johnny be good

Sep 6, 2016

After talking to 3 or 4 different dealerships, I finally got a good response from Brandon, he was not pushy, very friendly, and super helpful. Got the Jeep I wanted for the price I was looking for, will definitely go back to see him when I'm ready for my next car. Overall if you're looking for a guy who will work with you to get you what you want, this is your guy!

Survivor series

Aug 30, 2016

Mark is an absolute gem. From the moment I stepped foot in the door, until I drove home, Mark was exceptional. Mark is very knowledgeable of the vehicles I was interested in and went above on customer service to make sure all my needs were met. He made car shopping fun and non threatening. Mark, you have my vote for number 1 in customer service. Thankyou!

safe1

Aug 29, 2016

I purchased a 2016 Dodge Ram, my first Chrysler product. I called and spoke Jeff Cearbaugh, immediately he was concerned that we have the most accurate information. Jeff is very responsive, I intentionally applied some pressure to see how he would act, Jeff passed with flying colors! I would recommend Jeff to anyone that wants excellent customer service and who's very responsive to all your needs.Give Jeff Cearbaugh a call and will not be disappointed!

123456

Aug 25, 2016

My sales rep, Jeff Cearbaugh, simply went about and beyond anyone I've ever worked with before. He not only searched his large network for the right vehicle, he showed my options he had on his lot. He took an interest in my needs and listened to what luxuries and options I seeked and this is the reason I will always come back to see Jeff. At the time of this rating, I've not spoken to anyone else at odaniels, but I would venture to say I'm a life long customer

Jchavez

Aug 24, 2016

My wife and I have purchased our 5th Dodge or Chrysler vehicle since 2009. This is our 3rd time working with Cory Harris on a new vehicle. Cory is not only knowledgable on the vehicles he is also very personal and makes buying a new car a great experience! Having someone like Cory in place makes what to buy from a dealer like Odaniel again and again! Thank you guys for making my dream car deal happen! John and Emily Chavez

Mbrown

Aug 14, 2016

Mark Campati was extremely wonderful to work with. I HATE car shopping and he made the process extremely smooth. My husband and I are not from the Ft Wayne area and he was able to accommodate to us and get everything worked out last minute.

AGreene110

Aug 1, 2016

Mark is an excellent rep of O'Daniel. I appreciate all of his help and expertise. All of the reps that I encountered where pleasant to my children and me during our visit which made the experience better. I purchased my first vehicle from O'Daniel and glad I found something again this time around. I would highly recommend Mark to anyone looking for a great sales rep. Thanks again Mark.

Aaron Shields

Jul 23, 2016

I worked with Mark Campati on a recent trade in/used car purchase. Mark was awesome throughout and lived up to his word of providing an excellent customer service experience. Mark did not pressure me to buy anything, simply to let him know what he needed to do. Mark did what I needed him to do. I love the Jeep I purchased but more importantly enjoyed the experience with Mark and the team at O'Daniel! I would highly recommend this dealership, and Mark specifically if you're looking for a new or used vehicle. Awesome!

dontherock02

Jul 22, 2016

Cleveland Brock made our experience at O'Daniel the best experience ever. He was the most pleasant salesman we have ever had at a car dealer. The entire experience was absolutely wonderful. We will recommend Cleveland and O'Daniel to anyone and everyone we know and do not know! Thank you Cleveland! God Bless!Don & Kim Rowdabaugh

K-Dog

Jul 13, 2016

I bought a Grand Cherokee for my wife last year, and turned back to O'Daniel for my daughter's first car- an '05 Grand Cherokee. It took two months and we looked at a lot of places. My salesman, Jeff kept me updated whenever interesting cars showed up in inventory. I appreciated the "no pressure" approach.

Mark

Jul 8, 2016

My wife and I have purchased five cars from this dealership. The sales personnel understood our needs and found a vehicle that satisfied those needs.

Jeep gal

Jul 7, 2016

Everyone was friendly and helpful. They answered lots of questions for us through the entire process. They didn't rush us.They offered us something to drink when we were there. They helped us to get the vehicle we wanted at a good price.

thankfullady

Jul 1, 2016

My experience was breath taking because Jeff worked with my husband and son to surprise me. When we met he made me feel special! He explained and demonstrated how to take advantage of the accessories that comes with the car. I highly recommend this young man to anyone.

Cearnaugh

Jun 29, 2016

I had a very positive experience at O'Daniel and can highly recommend this dealership. If you are buying new or used, they seem to be very focused on finding you the right vehicle and their prices are very competitive.

Millie

Jun 29, 2016

Jeff Cearbaugh and Shay are very professional and personable.They get to know their customers, and yet stay on target with the sale and paperwork. It was our first experience with O'Daniel. We were very happy with Jeff and Shay. We will not hesitate to recommend O'Daniel to our friends.

marty64

Jun 26, 2016

I would recommend buying a car here. Corey has been just awesome in helping us get our third new car. He answered all our questions and worked at keeping us in a payment we wanted. The financial department (Casey) walked us through the paperwork and made it painless. Thank you O'Danial for having professional people not just getting us a car but calling us after to make sure we are still pleased with our new car.Tom and Marty Murrill

tstauffer

Jun 20, 2016

Jeff Cearbaugh is an excellent sales rep. He was thoughtful and considerate about our needs and concerns. Answered all of our questions. Nhe was genuinely interested in finding a solution for us. We are very pleased.

D-BO

Jun 17, 2016

Very helpful and honest. The prices are excellent. Jeff was very professional and friendly without being pushy. This space requires too many words. That's my only complaint

Jules4

Jun 13, 2016

Mark provided great service to our family. He was able to answer all our questions and easy to get ahold of. He also has a great personality. We would definitely come back and purchase another vehicle from him!

astout

Jun 8, 2016

I recently graduated college and wanted to reward myself by getting a nice car. I was looking for a used car with low miles. Initially I went to a different dealership and had a terrible experience. The salesman would not even unlock the car that I was interested in; he told me to come back when I was more serious. I went back a few days later (hoping for a different salesman) and was disappointed to see that the car I wanted was currently being sold to someone else. Frustrated and discouraged, I went to O'Daniel to see some other options. I was greeted with a smile and immediately felt better. Mark was very tentative to my needs. He found many options for me in my price range and according to my preferences. He let me drive a few different cars until I found the one. I am so very pleased with my car buying experience. I got a great deal on my car; a practically new car for a used price. Mark even put gas in the car for me before we left! I am very thankful that I went to O'Daniel. Great price, great customer service, great experience overall!

cshan1243

Jun 8, 2016

I do not even know where to begin with how amazing this dealership. From the sales to management to the financial team. Every step of the way they made the process feel really easy and i never once felt as if they were "just in it for the sale". I have bought a couple vehicles from them now and i have gotten my family that lives in ohio to drive all the way too because of the fantastic service. All my future purchases will only be made at Odaniel. They really treat you like family!

Chowder

Jun 7, 2016

Justin is the most helpful and sincere salesman I have ever met! He made me feel like he truly cared and went out of his way to help me. This was my first car purchase and had recently been looking through other dealerships when a friend recommended me to this place. BEST DECISION EVER. After Justin helped me pick the best car for me, he introduced to Andrea so I could finish my paperwork. I'm pretty sure my head would have exploded if I didn't have Justin and Andrea explaining everything and helping the process go smoothly. I will be recommending this dealership to everyone! Thank you guys for all your help!

millhm05

Jun 2, 2016

I was referred to Jeff through several people. He went out of his way to help me get the right car and made sure that it was the right fit for me. I drove three of them before coming to the right one and he probably would have been okay to test drive many more with me until I found the one that fit. When I decided on the right one he explained in detail the great functions it has and made sure to give me his contact information in case things come up and I need anything else. I will make sure to refer everyone I know who is in the market for a different vehicle!

david sholl

May 31, 2016

my fiancee and i worked with Jeff Cearbaugh and he did an excellent job explaining the Jeep and all it's features, but especially the financing options. Jeff made the numbers very understandable. He was low pressure and very professional. i would definitely buy another vehicle from him.

BIGBEN1223

May 25, 2016

Pat and I met at a BNI group! He is the most friendly, honest, and trustworthy guy in the group! He has been given several testimonials on his excellent service and quality cars he can offer! Shopping for a new car is stressful but with Pat's personality it is stress less! Awesome work!

85Mustang

May 24, 2016

Pat was low pressure and very professional from the start to the finish. Making this the best car buying experience in all my years of buying cars. I would highly recommend O'daniel Chrysler, Jeep, Dodge and Pat Garrett.

wswy

May 24, 2016

Pat did a great job finding us the perfect car. Turns out the perfect car is a Jeep! Happy Camper! If you need a new or used vehicle call Pat!

MK27

May 19, 2016

I had been to another dealer in the area and had a negative experience. I spoke to Mark Butler on the phone and felt comfortable immediately. Mark greeted me later that evening in a laid-back but professional manner. The whole experience was stress free and professional. I purchased a 2014 Chevrolet Silverado that I love. Thanks to Mark, Eric, Andrea and the O'Daniel team for a great car buying experience.

Griffey06

May 15, 2016

Jeff Cearbaugh gets the job done and he does it well. Great person who possesses the honesty every customer desires when dealing with cars salesmen. Third car I've purchased from Jeff.

ryan shoemaker

May 13, 2016

I found the vehicle I was looking for via cargurus.com, and Mark contacted me right away. He was thorough and professional, making it easy for me to buy with confidence even though I live 3 hours away. If you live in Ft. Wayne and need a used vehicle he should be the first person you call!

BeckyF

May 2, 2016

I cannot say enough about the customer service I receive from O'Daniels and my salesperson, Roberta Parkison. This is the 3rd Jeep I have purchased from her and I never feel pressured or pushed into a decision. She works closely with me and ensures that I have everything I need to make my decision. Although I plan on keeping this Jeep for a while, I will continue to sop in and see Roberta when I am getting my oil changed or just in the area, she has become a friend and not just my favorite salesperson. Thanks Roberta!!

My Jeep

May 1, 2016

We entered the O'Daniel dealership and was greeted by Jeff Cearbaugh. Jeff explained the features and benefitsOf Chrysler and Jeep products..After we narrowed it down to two models, Jeff had us test drive them.Decision made on what we wanted, Jeff worked with us and for us to make the purchase happen.We left the dealership with a new JEEP and a new friend.

2010cummins

Apr 30, 2016

Odaniel Chrysler Jeep Dodge was easy to work with. It was a great experience. I had visited a few times and waited for the right truck to come in and they were able to let me test drive right when I got there

Chris L

Apr 29, 2016

Jeff Cerbaugh was great to work with. He was knowledgeable and available to help with all aspects of the purchase. He was definitely an asset to get a quality vehicle at a competitive price.

Jeep guy 52

Apr 29, 2016

Great service great atmosphere very friendly people. Very helpful with all my questions very helpfully with financial plans .most important to me a great price for my trade in and new Jeep. I would like to thank everyone there who helped me. I don't buy a new car very often but when I buy again it will be here.

randy12345

Apr 27, 2016

My girlfriend and I came in and were helped by the staff right away. Everyone we worked with was great and very helpful. We never once felt pressured to make a decision and at the end of day left with a great new vehicle.

KKD

Apr 26, 2016

Working with Jeff C for our test drive and gaining knowledge about jeeps in general was really a very friendly, low pressure and pleasant experience. Jeff supplied us with lots of information about the Renegade. I think he is a wonderful representation of the service you receive at ODaniel and highly recommend him!

Libby698

Apr 26, 2016

I was very pleased with my dealings with Everett, John, Adam, and Jeremiah. I was very happy with how they wasn't just pushing a car on me they fit me with the perfect car and made it a wonderful, easy, pleasant experience. I would recommend this dealership and these men to anyone who needed a vehicle. I want to personally let these guys how much I appreciate being fitted with my beautiful little car .

Michael Jenkins

Apr 26, 2016

I gave a 5-star rating because the buying experience with Roberta Parkison was very pleasant. The other staff we were introduced to were also very friendly. Our questions were answered with confidence in a timely manner. I went into the dealership on Friday on my lunch break and my wife and I completed the process by 11am the next day. I had no issues trading in my vehicle, and no issues negotiating to the price my wife and I wanted to be at. I will definitely look to O'Daniel for the next vehicle we decide to purchase.

TWPrather

Apr 24, 2016

The entire process was remarkably quick. These folks are pros for sure! We really didn't know what we wanted specifically but knew exactly the style and amount we were willing to spend. Justin was extremely patient and showed us everything that met our requirements. There wasn't even a need to negotiate. We got what we wanted in about an hour and under budget. He went above and beyond explaining what he knew about the reliability of each car from his service experience and not pushing us in any direction. Rather he gave us every morsel of information he could so we'd make the best decision for us. When we sat with Casey it went exactly the same way. O'Daniel's definately has a couple new life long customers.

Happy Shopper

Apr 20, 2016

Tex went out of his way to help us find the RIGHT vehicle. Every person we came into contact with was friendly and helpful. No pushy tactics, just kind and informative. We will be back!

jgarrett72

Apr 12, 2016

My experience in buying a new Dodge Durango was fantastic. Friendly, knowledgeable, and helpful staff. I would recommend them to anyone buying a new vehicle.

melc1186

Apr 10, 2016

The employees were very attentive and they wanted to help you get the best possible deal for a new or used vehicle. I would recommend them for the purchase of a new or used car, since they are very informative about their vehicles and do not push you into making a purchase on the spot.

Dale

Apr 9, 2016

Roberta did an awesome job at finding the vehicle we wanted. She had all the paperwork ready when we got there to pick up our vehicle. Excellent customer service!

Martha (Mo) Irwin

Apr 5, 2016

While we watched the snow falling heavily on April the 2nd, Melissa helped us purchase our 2015 Dodge Journey. She was very helpful and knowledgeable, plus a delightful person. We then met Andreato set up the finances. She explained everything thoroughly and was wonderful to work with. When we picked up the car, Elizabeth was there to explain all the buttons and gadgets. She was great also. All together, these three women made it a fantastic experience. Will definitely choose O'Daniel's again and will share the experience with friends. Thanks again to these three women!!!!!!

Robertson166

Apr 4, 2016

We purchased a Jeep Cherokee with Brandon's help along the way and since then we have been looking to purchase a Wrangler. Brandon has been great to work with because he is not pushy like you would expect from a salesman. When we came to check out the Wranglers, he has not pushed us to purchase. I would consider him a friend and the salesman I always suggest friends go to. When we are ready to purchase it will be at Odaniel once again.

Ashleigh Bradley

Mar 31, 2016

Mark is awesome! His humor, friendliness and ease of handling our transaction was flawless. This is the second vehicle I have purchased from him/O'Daniels and I would not consider going anywhere else! I was so happy with my experience that I brought my boyfriend Doug Wasylk to trade in his GMC Terrain as well during the same visit. Mark had options for us to look at as well as the ones we asked. He was timely, efficient and even called to attention the need to ask Jeremiah about possibly getting money back from my vehicle service contract from my previous GMC. I ended up getting about $1200 back! I would not have thought of this on my own so it was much appreciated! Jeremiah was awesome as well! He was quick with the paperwork, thorough with his explanations of financing and cost. I have had no less than the best treatment/service from Mark, Jeremiah and O'Daniels! Looking forward to buying more cars with him in the future! Thanks again!

Jonny_Adams

Mar 31, 2016

This was my first time buying a car. Obviously, I was a little nervous. The folks at O'Daniel had my back though! I really appreciate everything Adam, Elizabeth and Melissa did for me. I've been enjoying every minute of my new car. Glad I got it from O'Daniel!

Rhonda Beaver

Mar 25, 2016

I can't say enough good things about Josh "Tex" Burkhardt! Of course every car salesman is going to be nice to you, after all, they want to sell you a car! But honestly, Josh is the most genuinely nice car salesman I've ever met! He worked hard to find just the right vehicle for me and within the budget I had given him. There was no pressure to buy something I wasn't truly happy with. This was the best car buying experience I've ever had, and I will be happy to let Josh be my one and only car salesman from here on out.

Dougb

Mar 22, 2016

Mark is a great person to work with when it comes time to purchase a new vehicle! I came in not expecting to buy that day, I had a couple of months before I needed to purchase. Walked the lot for just about the perfect amount of time then as soon as I looked up to see if I could see anyone to help me, Mark was there. He asked what I was looking for in a vehicle and how much I was wanting to spend and in the blink of an eye we were looking at trucks! He nor did anyone push me toward any one particular vehicle or price. He let me make all of my own decisions. I didn't end up buying a truck that day but I was thinking over the weekend and I realized that Mark was the person I want to buy a car from and he just so happen to have what I wanted. I didn't need to look anywhere else no matter what the price was!Thanks again Mark!

World Traveler

Mar 18, 2016

Came in unsure about what we wanted. Had heard some things about Jeep and a nice gentleman was very helpful with all the features of Jeeps. Pros and Cons and the different styles. When we return we will ask for him

Bom.com

Mar 15, 2016

Rob Coulter was an amazing salesman to deal with! His product knowledge and personable character sold me on my 2014 Town and Country hands down! I've been to many dealerships through the years and dealt with many salesmen, but Rob was by far the best. My lease is up this year and I can't wait to work with him again!

Christina 33

Mar 15, 2016

I have purchased my vehicle and have had a family member and friends also buy their vehicles...I love working with Josh (tex) but everyone is friendly and professional and great to work with!

ErLinda Dean

Mar 15, 2016

I have purchase 3 cars from old annuals and they are excellent dealership Josh Burkhart in particular is excellent goddess every vehicle that we could possibly ask for at such a great price we could not refuse. Are Vehicles always run great and are dependable we will return to ODaniels and with Josh Burkhart for future vehicles.Please stop by and see for yourself you won't be dissapointed.ErLinda Dean

happycustomersandy12

Mar 15, 2016

I started looking at vehicles in the fall with the intent to purchase in the spring. When I walked into ODaniel I was impressed immediately. Luck was on my side when I met Jeff Cearbaugh who turned out to be my salesman for the day. He put me to ease with the car buying process. We corresponded back and forth for about 6 months while I was making my decision on what features that I wanted on my Jeep Cherokee. He was quick to reply to my many questions during this time and if he did not have the answer he researched until he knew the answer. I felt no pressure during the entire process. I think he was as excited as I was the day that my Jeep arrived at the dealership. I could not ask for a better salesman or dealership to work with. Shay in the Business Office was great also explaining all of the options. Everyone there went out of their way to help me. By the time that I drove away with my Jeep Jeff had made me feel like family.

Jeeper666

Mar 15, 2016

Rob was great! You can tell he really went out of the way to make sure I got a great deal. His knowledge on the Jeeps are impressive to say the least. I will definitely be back to see him when I am needing another vehicle.

rmkuhns

Mar 15, 2016

I had a wonderful experience. Justin was extremely helpful from setting an appointment and following up completely through the entire process. He and Casey worked majic getting me the best deal possible. One of the only car buying experiences where I felt we were truly on the same side, working together to get me a fair deal. And I didn't leave with even a hint of buyer's remorse. They truly had my best interests in mind! Thanks guys!

walnut1328

Mar 15, 2016

We had an amazing experience buying from Josh. He made sure that the van we picked had everything that we would need for a busy family always on the go. He was very friendly and family oriented, by the time we were done buying our van we felt as if we had been friends for years. We would recommend him to anyone looking for a new vehicle.

davidc

Mar 13, 2016

Justin Price was our sales rep and we couldn't have been happier. We felt like Justin was there to help us and on our team. Justin walked through a quick inspection of the vehicle with us and what things to look for which was very helpful. Everyone at Odaniel was extremely helpful and friendly. We highly recommend this dealer and our sales rep Justin Price. We love our new Kia Sorento.

jeshtyle

Mar 12, 2016

Brandon Parkinson was a great sales agent. It was an easy process and I got a great deal!His follow up has been great as well. Definitely will refer him to other buyers!

gss019

Mar 9, 2016

I received such exceptional service I bought two used cars in one day!! Mark Campati was VERY helpful & honest...(an honest car dealer?) Yes!! Not one person was pesky, pushy, or called you constantly. Everyone was very friendly. Five stars! Thank you so much!

lindsayalisa

Mar 8, 2016

Highly recommend Justin Price, not your average sales dude, I feel like he truly cares. Best experience I've had car wise, will definitely be back!

Carolyn

Mar 5, 2016

It had been awhile since we purchased a new car and we couldn't be more pleased with our purchase and the overall experience at the dealership. Brandon our sales person and Casey with financing made the experience fun and very glad we decided on this dealership and our purchase. We highly recommend.Carolyn

TK

Mar 3, 2016

I recently totaled my 2013 Ford C-Max. I loved everything about that car. After going online, I found the same car only it was a 2014 instead of a 2013 at O'Daniel in Fort Wayne, IN, about 7 1/2 hours from where I live! Nothing else I looked at came close to the deal they were offering it for so I decided to make the trip after several phone conversations with their staff. I got in touch with Shawn McSweeney who was exceptionally helpful and he put me in touch with Andrea Laux in their financing office. I have never felt so little pressure from a dealership! Andrea listened to exactly what I wanted and put together the perfect package for me! Although she had to leave early the day I drove up with my mom, she had everything prepared so all I had to do was show up, check out the car(which was perfect) and sign. Casey Costello took over for her and went over all the paperwork she had prepared for me. It is so refreshing to know that there are dealerships out there who listen to customers and don't try to pressure them into extras. This was the best car buying experience I have ever been involved with and highly recommend them to anyone in the area or not! They are worth the drive!!!

Joethehomeinspectoratyahaoo.com

Mar 2, 2016

Justin Price, and Adam Sauerland are the best in the business. I would highly recommend them to both new and used vehicle purchases. We appreciate great customer service, and they are the best.

lsneddeff13

Mar 1, 2016

Dave Phillips and Casey Costello were both so helpful in helping me buy my first car for a great first experience! I wasn't sure where to start, so Dave patiently pointed me in the right direction for what I could afford and what would work best for me. Casey was also extremely helpful and got the bank ending up to approve me. It was a great first experience and I wouldn't shop anywhere else for future cars except for here.

Rwallace79

Feb 29, 2016

Could not have asked for a less stressful and more positive car buying experience than what I encountered with Brandon Parkinson. Test drove a couple of vehicles that he had suggested and fell in love with the second one. Drove off the lot with my new vehicle the same day with a smile on my face.

hooperc529

Feb 28, 2016

Was not what we were expecting. We didn't get a sales pitch, they were down to earth and cared for what we wanted. Never made us feel like we weren't going to be able to find something for our needs.

Larry

Feb 28, 2016

Great personal service. Mark Campati gave us great attention especially being very busy. Even with the overload of deals going on at one time everyone in the dealership was personal and very friendly, and it was after closing hours.

savethecork

Feb 26, 2016

After an accident, my daughter's 2013 Ford C Max was totaled, and she loved that car. We began searching the Internet to try to find one just like it. We found the perfect replacement at O'Daniel Chrysler Dodge, Jeep Ram. The C Max was a 2014, low mileage, and was the perfect color. Even though O'Daniel's was 450 miles away from Murfreesboro, TN, We began by requesting information and were contacted by Shawn McSweeney. He could not have been nicer, and walked us through what we would do in order to move forward with a purchase. When we learned how much she would receive for her car, we had to very quickly plan to get the paperwork done, and then make a trip to Ft. Wayne. My daughter began working with Andrea Laux to complete paperwork. Neither Shawn nor Andrea were pushy, or anything but lovely to deal with. On the day we headed up to pick up the car, the weather was perfect. We arrived later than we meant to, about 2:30, and were afraid we'd miss Andrea, as we knew she had to leave at that time. A very nice associate walked us over to her office, as we had gone to the wrong building. Andrea was still there, but had to quickly leave, however she still stayed to walk us over to meet Shawn and arranged for another associate to finish the paperwork. Shawn had my daughter drive the car, and she couldn't have been more pleased with it. He then walked us over to Casey Costello in accounting to finish the paperwork, who was also a great guy to work with. In short, buying a car from this team of professionals was well-worth the drive. We would absolutely not hesitate to do it again! The best car-buying experience in my life, bar none!

Cate2016

Feb 23, 2016

Jeff Ceabaugh's integrity and honesty was my reason to choose O'Daniel, because I knew he wouldnt work for a Company with less values. He Helped me make the best choice in getting my first Loan car. He helped me find a car that was on my price range, Made me feel at ease with the while process. I would recommend anyone who's looking for a trustworthy dealership yo visit O'Daniel.

hhshockeynlax

Feb 22, 2016

We found a great car at a good price. Very happy with our purchase and the experience at ODaniel. We initially stopped in to look at a car we had researched online, but found an even better car on the lot. Very personable and knowledgeable salesman made the process easier.

Markymark

Feb 22, 2016

Was a regular internet shopper and was looking for a no BS deal got ahold of Shawn we talked a bit on vehicles n what I expected from dealer and the car I wanted immediately he was who I wanted in my corner and we worked out a great deal on a good car and great for me too I came from NWOhio to make my deal after shawn showed me he was a straight shooter on selling cars it might seem of to drive that much for a car when big dealers are around me but u have to trust the salesman the cars are anywhere n I did n hope you will see for yourself the this will be your dealership and sailsman too

Mquick4

Feb 22, 2016

From the moment I started the search for my dream car, to the moment I drove it off the lot, Mark Campati was extremely helpful, dilligent, and super friendly. He took the stress of trying to find the perfect car away immediately. I was nervous right up until I walked through the door, when I was greeted with such hospitality, that I was able to relax completely. He made sure I knew everything I needed to know about the car I was purchasing and he was able to get it to the price I needed it to be. The other staff I met throughout my visit were very nice and personable. I can see they all had the perfect personalities for their line of work. I know if I am ever in need of another vehicle, O'Daniel will be my first stop.

Lilinchworm

Feb 17, 2016

I was greeted promptly by the sales staff and they did everything they could to ensure I got the car I wanted for a reasonable price without any gimmicks. This was the best car buying experience I've had. I will definitely be going back to them again.

vonnie2016

Feb 16, 2016

Both Jeremiah Jacobs and Rob Coulter were great! I would definitely highly recommend them to family and friends. We purchased a 2016 Dodge Charger. They answered all of our questions. Thank you Rob and Jeremiah. We will definitely be back. :) 5 stars!

Sandeep

Feb 11, 2016

Justin Price was an enthusiastic salesman. He was the right man for the job considering the used car for sale (2010 Mazda Miata), being a car enthusiast and not a typical salesman. He worked with me to get the price I wanted. I feel that both parties walked away from the dealership feeling they got a good deal.

D&DD

Feb 10, 2016

Every person we dealt with during the buying process was great. Josh Burkhardt reviewed options with us even though we were looking to deal with another sales person. Josh explained, "We work as a team" and he was glad to help in Corey's absence. Once my wife picked out the model she wanted with the help of Corey Harris the search was on! Corey was great with the status updates on the search. Casey Costello wrapped up the paper trail quickly and professionally. All of these gentlemen certainly made the buying experience enjoyable.

JEH

Feb 8, 2016

My wife and I have been searching for a good used car for over a year now. Delt with countless dealers some good and some bad. It was VERY refreshing to go to a dealer that the salesman was a long term employee that has roots in the community and the dealership along with tremendous product knowledge. Thank you Pat Garrett for a great experience and awesome used Durango! Casey Costello, the gentlemen we delt with in the finance department, was also very knowledgeable and quick. We will visit this dealership again.

Debra166

Feb 7, 2016

My husband and I had a great buying experience at O'Daniel Chysler Dodge Jeep Ram. Mark Butler was AWESOME and helped us find the perfect vehicle in our budget. We love our new Town and Country! Dave Carroll, the Used Sales Manager, was great too. Thanks for getting us taken care of Dave!

CPB

Feb 5, 2016

Responsive, prompt, patient & low-pressure. When requested, provided extra information and support to an out-of-state customer (from GA - car identified online) who was very particular. Mr. Anwar created a custom 5 minute video of the vehicle, provided detailed pictures and measurements on the tires along with quotes for their replacement, arranged for the local "brand" dealer to perform a 3rd party, independent inspection of the car to provide that extra assurance. Provided a written quote - realistic pricing, without the brutal add-on fees, etc., which is where so many transactions fall apart. Sale did not finalize but to no fault of O'Daniel and Mr. Anwar ... prudence is punting when the Madam and buyer are not in concert. Should I find myself in Ft. Wayne, IN, Mr. Anwar is due a "Thank You" coffee or lunch - on me!

Jason

Feb 4, 2016

O'Daniel's was great to deal with, they worked on getting the perfect vehicle for me and my wife! I would suggest this dealership to anyone in the market for a Dodge, Chrysler, or Jeep! Thanks O'Daniel's!

october16

Feb 3, 2016

Mark was Great, he made me feel 100% comfortable and wasn't the "pushy" salesman. He was very knowledgeable and listened to me and found the right vehicle that would fit all of my needs and wants. I would recommend anyone to go to O Daniel and purchase a vehicle from Mark you won't regret it.

cmann

Feb 2, 2016

This location, Justin Price, just became the number one go to for recommendations when it comes to getting a new or used vehicle, and for me as a return consumer. excellent staff, no pressure on the sale, and very attentive to my needs when it came to finding the right car. Very pleased and excited to work with Justin at ODaniel and great service all around.

btg8080

Feb 1, 2016

purchased a pre owned Acura and the car is in tip top condition and we are very happy with it and the deal that we received. really enjoyed dealing with Justin Price - super helpful and a terrific guy!

beezermutt

Jan 31, 2016

John Smith has been my sales professional since 2012. I have purchased three Jeeps with John's help. When my first Jeep was totaled and I needed a replacement quickly, John searched and found just what I wanted. I was searching for a new vehicle recently, so I called John on a Thursday and on Friday, he had several options for me. He knows what I like and what I don't care for, so he didn't waste my time with vehicles I wouldn't care for. I bought a 2016 Jeep Cherokee and am very pleased. Thanks, John.

jakebrake

Jan 31, 2016

Roberta Is the best! I have leased two trucks from her.she's helpful and gets you in the vehicle with no pressure. Great Dealership!

JamieMickelson

Jan 31, 2016

Pat Garrett was awesome! The only issue I had was deciding on which color to get. Unfortunately, I liked them all. Thanks again Pat for your patience with my indesisiveness:)

TC8675309

Jan 26, 2016

Brandon was an excellent salesmen; he took his time trying to find what vehicle would fit my needs. I am very happy with my new purchase and would reccomend him to anyone that is in the market to buy a new or used car. Very friendly environment. I give O'Daniel's and Brandon 5 stars!!!

blondestranger728

Jan 22, 2016

We had a great experience at ODaniel - Mark Butler helped us purchase a used Honda Element - and it was quick, easy and painless. Everyone there was friendly and upbeat but yet, not pushy or gimmicky. It's nice to get that hometown feel when you walk in there. I would definitely recommend Mark Butler and the ODaniel staff for any future vehicle purchases.

Herendeen3075

Jan 18, 2016

I had an appointment to get a windshield replaced ,that I originally was told was under warranty as my vehicle is a 2015. I spoke with the service department three times and they assured me that they had the windshield I needed and spoke with the glass replacement co. The service dept also told the glass replacement co that it was a warranty job. I even called the morning of my appt, as I live an hour away from the dealer, and my appointment was confirmed. I arrived at ODaniels to be told that 1. The repair was not under warranty and would cost me out of pocket and 2. The windshield they ordered had been used for someone else. Thanks for nothing- total waste of time.I then received a call from the manager after I complained. He proceeded to talk to me like I was stupid and explained why glass cracks.....really?? Thanks for wasting my time again Professor.

Brnshuga09

Jan 15, 2016

Justin was a pleasure to work with right from the start. I was searching for a car for my daughter and I felt like he had her best interest at heart throughout the entire buying process. I will recommend this dealership and more specifically Justin to anyone needing to purchase a vehicle!

L.D.

Jan 15, 2016

I purchased a jeep from out of state. It was my first out of state purchase and they made the process very easy and accommodated all my needs. Great work!!! 2 thumbs up!

lorifwin

Dec 28, 2015

I had the pleasure of purchasing a Jeep Grand Cherokee Overland from O'Daniel and could not have been happier with the experience. From the friendly service of the sales consultant, Brandon Parkinson, to the knowledgeable advice of the sales manager, Adam Sauerland, every aspect of the purchase was effortless. I appreciated both men's insight and their ability to make me feel at ease with such a major decision. I had visited another dealer in the area prior to visiting O'Daniel and had an awful experience. It was refreshing to see that there are still quality car dealerships in the Fort Wayne area. I would recommend this dealership to anyone looking for a stress-free vehicle purchase.

Dave

Dec 17, 2015

I had a problem with infinity of Naperville promising to hold a car for me after I put $1,000 down they still sold it. Odaniel's held a car for me with no money down just my word that I was gonna come. This dealership will do what they say, what else can you ask for.

2bummies

Dec 12, 2015

Mark Campoti followed up with every question we had. He did excellent research, explanations plus a great deal on a new Chyrsler Town and Country.

Charp20

Dec 12, 2015

Mark was so helpful!!!! He is awesome!! He really want above and beyond to help us. He was so honest, something I liked a lot. And he wasn't pushy.

#1dad

Dec 11, 2015

I have never really been a Chrysler fan but after deciding to part with my trusty Trailblazer that I had owned for 10 years, I decided to see Melissa Fiandt at O" Daniel"s. . She was able to put me in a 2015 Ram for an affordable price. I found the whole experience enjoyable and stress free. I would purchase another vehicle there.

RichH

Dec 9, 2015

I wanted to write and say it was a pleasure doing business with the folks at Odaniel Motors in Fort Wayne. Elizabeth Conner, Melissa Fiandt and Jeremiah Jacobs worked with me to get a beautiful car (Challenger Scat ) at what I felt was a great deal. I was in contact with 10 other dodge dealers within a 180 mile radius searching for the right car at the right price and those 3 at Odaniel were the only crew that made it happen. Knowledgeable , friendly and trusting. I will make the 3 hr drive from Cincinnati to Fort Wayne on my next car purchase to work with them again.

Andy B.

Dec 5, 2015

I recently visited O'daniel Dodge to trade my truck fo a newer minivan. Everyone I worked with at the dealership was friendly and helpful and they seemed to truly value my business. Justin Price is the most friendly car sales person I have ever worked with. He never pressured me or my wife. He was upfront and honest about the vehicle we were looking at and our trade. I appreciate his warm and friendly demeanor. I will definitely go back to him and O'daniel for any future vehicle purchase and will/have recommend them to my family and friends. They gave me a great price for my trade and were very reasonable on the price of the van I bought. I also liked working with Casey Costello in finance. Again, no pressure- and it's his job to get you to buy the "extras". This is the experience a customer expexts when buying any product but rarely gets. Good job O'daniel and great job selecting your staff.Thanks for the great experience Justin Price, Casey Costello, and O'daniel Dodge.

MarkH

Dec 2, 2015

Of the dozen or so dealerships I went to, Jeff was by far the easiest and most responsive to work with. Very helpful and patient. Highly recommended.

S. Stutzman

Nov 30, 2015

I was having a hard time sentimentally trading in my Jeep Wrangler, but I needed something a little more practical with a new addition to our family. I called out to O'Daniel and got in touch with Mark Campati. He was very friendly, knowledgeable, and reassuring. Mark was able to get me into a vehicle with comparable features to the Wrangler, but was best for our family. He also gave me a great deal on the trade in and price of the vehicle I purchased. Signing off on the paperwork with Jeremiah was quick, easy, and seamless.

mjtipton

Nov 24, 2015

This is the second vehicle I have purchased from Odaniel and I will be going back when I'm ready to buy another vehicle. Mark Campati took the time to go through the inventory and find me the perfect vehicle, even though I wasn't quite sure what I was really looking for.

Brianne

Nov 23, 2015

I bought my first Jeep from Adam 10 years ago and continue to leave his number in my phone because I know I can trust him. Even after I moved to Vegas I still purchased from O'Daniel. My conversations with Adam (and now Jeff is added to the list) are value added and he's not just there for the sales commission but rather to give his expert opinion! Jeff had great follow up to my 2016 Wrangler with some amazing take away feedback.I wish your dealership would move to Vegas! :)

indya43

Nov 18, 2015

.I purchased my fifth Grand Cherokee from O'Daniel Jeep last weekend. The staff is great to work with and I wouldn't consider buying from anywhere else

nikatnite

Nov 17, 2015

My daughter and I drove over 100 miles on November 13 (lucky day for us) to look at a 2011 Chrysler Touring convertible that I had talked to Josh Burkhardt on the phone about. It was well worth the drive as it went home with us. Josh was such a pleasant and informed person to work with. I will definitely contact him for my next car.

TheKlees

Nov 17, 2015

I recently bought a new 2015 Jeep Wrangler Unlimited. I found "the one" while browsing the website. I was paired with Dyan Brittain to start the sales process. I arranged a test drive and dragged my feet for a while after the initial visit. I later decided to purchase the vehicle and found out it had been traded to a dealership in Indy! While I was disappointed, Adam Sauerland assured me he could take care of and retrieve the vehicle for me. My wife and I are now proud new Jeep owners thanks to the tireless work from the Odaiel Team!Thanks Guys!

HappyCustomerRyan

Nov 15, 2015

The whole experience of buying a car was made easier by the friendly and helpful team at O'Daniel. In particular our salesperson, Jeff, went above and beyond to help us find exactly what we were looking for and made sure that we were comfortable (no pressure) with the whole process. We really like our Dodge Journey! Thanks everyone!

aschwartz31

Nov 13, 2015

At Odaniel I didn't come across one person that wasn't extremely helpful! I highly recommend this dealership to buy a car! Jeff did any amazing job by helping me with finding the car that was perfect for me and then answering the millions of questions I had. He was very prompt with responses to everything I needed!!

TS

Nov 8, 2015

This was a very professional, low pressure, car purchase experience. Mark Butler was friendly, knowledgeable, & helpful throughout the process. I would recommend Odanial Jeep to anyone interested in a fair price & a stress free process.

S Gregg

Nov 6, 2015

Rarely do I ever comment about a service, or purchase experience. I wanted to reach out to the ODaniel Group regarding my recent purchase. In the fall of 2011, I purchased my first new Dodge. Our 2012 Journey performed flawless for four year and 140,000 miles. With extensive miles and many service events, the ODaniel service department met or exceeded my expectations. When making a purchase decision, staying with an organization that has supported the product made the dealer choice easy.The vehicle choice came next, my easy path would have been another Journey. With uncertainty, other models were accessed as an option. With professionalism the Journey, Durango and Jeep Grand Cherokee were presented. All questions were answered, with a genuine effort to understand my vehicle needs.The management group, need to know the process of servicing the customer created another vehicle sale. The Elizabeth Conner and Melissa Fiandt sales team works. Melissa did a fantastic job closing the deal and introducing my new Jeep. The good news is I love my new Jeep Cherokee and will be open regarding my experience. Steve Gregg Branch Manager - Cummins Crosspoint Fort Wayne & Mishawaka, IN

Tom & Elizabeth

Oct 25, 2015

Roberta was an outstanding salesperson to deal with. She went out of her way to satisfy what we considered a "fair price" for the van and her obligation to the dealership.

mherring

Oct 20, 2015

We stopped in at O'daniel near closing time to look at a truck. Mark Butler assisted us with our purchase and he made the process as quick and painless as possible. Mark is very friendly with a great sense of humor. There was no pressure to make a purchase and he was very helpful with any questions we had. Overall it was a great experience dealing with Mark. Everyone we were in contact with, whether it was someone working directly with us or just passing by,greeted us with a smile and said, "Hello". Even though we were there about an hour past closing on a Saturday to complete our purchase, people were happy to stay and finish this transaction and we drove the truck home that day. We are very pleased with our purchase and when we look for our next vehicle, O'Daniel will be the first place we go.

eeekkk

Oct 15, 2015

The salesman, Jeff Cearbaugh was wonderful! However, I could not believe that this dealership, or any dealership, for that matter still uses the ancient technique of taking the customer's offer to someone-never-to-be-seen. How demeaning! What should have been a happy, exciting experience of purchasing a car, turned into being a never-with-an-end-in sight horrific experience, both times we went through that archaic negotiating experience. The salesman sent us photos of a great car they'd just received; he didn't give us the price. We stopped by to look at it, another salesman came to help us. We asked the price, which he looked up and relayed to us, then asked us whether we'd been dealing with anyone and turned us over to Jeff. During the first-shot at the price, we threw in our present vehicle to learn what the bottom line might be. When the paperwork was returned from (who we learned later was Dave Carroll), the base price of the car was marked up by $1,000 more than the "sticker" price we'd learned earlier. Furious, at that point, we told the salesman that the amount we would pay for the car was "X," and that this was all we would pay, final. Then, the never-to-be-seen character had the audacity to disregard the fact we had said it was our final and only offer and came back with a new price for the vehicle. We reiterated to the salesman that final meant final, he returned the paperwork, (remember, that each of these incidences took approximately 15-20 minutes (in that out-of-sight office) of our valuable time), to which the now infamous reviewer commented "You Win," how rude! He owed us an apology, not a note of sarcasm!The deal was done; it was cash. It should have been a simple thing of writing a check, getting the title,etc., and being on our way--not in your wildest. We were then taken to a locked room where we were subjected to another 1/2 hour-plus of pressure to buy their maintenance agreements--couldn't be the blanket "no" we immediately gave when the idea was presented, we had to listen and go through each phase; another demeaning moment in the annals of the ancient ritual of car buying. We understand there is paperwork which must be reviewed and signed, but when the customer assures you that they emphatically do not want any phase of their service agreement, that should be enough!We have to say that neither one of our negotiating experiences with this dealership was in any way enjoyable--the time which elapses while whoever is reviewing is much too long, if it is the customer you are trying to wear down, it didn't work, it just made us angry. Both times, we spent way, way too much time in each of the steps. We do love the car; we are thankful that Jeff sent us the heads up that it was available. Thank you, Jeff! He's a pawn in that awful game of car buying--has to be demeaning to him, too.

Mel382

Oct 15, 2015

I would highly recommend if youre looking for a new car to work with Mark Campati. I love the fact he was not pushy and I never felt pressured.

newminivan

Oct 14, 2015

My wife and I were looking for a good used minivan and Mark told us everything and more that we needed to know about the van we were considering purchasing. Mark explained every question we had and we actually bought the vehicle the same day. We had been looking for several months, and we were very impressed with Marks knowledge and demeanor. Casey and Eric the manager and finance manager were also a great help and the three of them made us feel like we were all family. We love the van and are very pleased with our purchase.

justin2015

Oct 6, 2015

I moved to Chicago recently and my 2012 Silverado wasn't the most convenient vehicle in the city. I came into O'Daniel looking to downsize without losing 4 wheel drive and towing capabilities. Mark was great to work with and worked to get me a great trade in price for my truck and I walked out with a great deal on a 2012 Grand Cherokee Overland! I would definitely recommend requesting Mark for your next vehicle!

Jeep15

Oct 1, 2015

I bought my jeep from Brandon at Odaniel. He was so helpful and made buying my jeep so easy! He answered all my questions and worked around my schedule. This was the best car buying experience I've ever had. I highly recommend Brandon to anyone looking for a new car!

Christopher H

Sep 29, 2015

Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but moreover I will also let you know when your team goes far and above to make our personal buying experience one of the very best we have "ever" had. I found this vehicle on line and had already made my mind up that we would be driving down to the Fort to take her for a test drive. We spoke to "Tex" whom I have to say is one the most sincere and honest young men I have met in this arena of car sales gurus. Yes sir this young man did his homework and knew every square inch of the vehicle from front to back, spent quality time with us making us feel as though we were already part of the O'Daniel family...what an impressive young man!When I mentioned (wearing one of my g'zillion Notre Dame shirts he immediately introduced me to another phenomenal asset to your team in Dave Carroll. What an awesome guy and for certain we had lots to talk about, both being ND fans and ties to the school beyond just being a fan. Then it was off to see the young lady in F & I and what a sweetheart she was explaining absolutely every detail of our financing and extended warranties which we did take advantage of by the way.Mr. Greg O' Daniel;All in all Greg I can say that you are in very good hands with this team of not only professional people but more than that my wife and I actually feel like were family, seriously! I can't say enough about our experience and I will certainly be one of your biggest supporters with any of my family and friends that may be in need of your services. We are a very close family ourselves and my wife and I are blessed to have five children and seven grand children...so I completely understand and appreciate the term family...thank you for having such a wonderful program, staff and a phenomenal selection to choose from. We are deeply moved by character of your staff and look forward to a long term relationship!

Dave Cunningham

Sep 28, 2015

My visit started online with a chat. Brandon Parkinson was very quick to respond and answered every question I had about the vehicle that I was interested in. If you are looking for a great deal on a used car, go see Brandon, you won't be dissappointed. Also, Shaylene walked me through every step of the financing process and very helpful and a pleasure to deal with.

Tom F.

Sep 28, 2015

My wife and I recently purchased a Jeep Rubicon from O'Daniel. Our salesman, Shawn, was very helpful in answering our questions. We test drove the vehicle. Then, he gave me his cell number in case I had any more questions. We returned the next day and another salesman assisted us with a second test drive but was not trying to make the sale though it was Shawn's day off. We returned the next morning and Shawn assisted us with the sale. I really appreciated the way that they all seemed to work together as a team. It was a smooth, efficient and FUN transaction! I would definitely recommend O'Daniel to a friend. - Tom F.

SStockert

Sep 25, 2015

Mark was great at helping me purchase the right car for my family. I would recommend him to anyone that is looking to purchase a car. He was helpful and never pushy. I have dealt with many salesman that were just pushy and rude, but not Mark if you need a car go see him. Andrea in the office was also so nice and helpful they have great employees at this dealership. Next time I need a car I know where I am going.

Hunts23

Sep 12, 2015

Everything was professional from the sales ladies Elizabeth and Melissa. Not pushy or anything! The staff was great! I special ordered a jeep renegade ladies kept me informed and I love the renegade

Laboomer

Sep 10, 2015

Strongly recommend salesman Mark Butler. I had been on a hunt for a used 4D Sahara for sometime, after contacting Mark he was able to find what I was looking for in a week. Mark was in contact with me daily making sure he knew exactly what I was looking for. Odaniels is a great dealership to work with and I could not be happier with my purchase.

Gunnarw

Sep 4, 2015

Always dread dealing with car salesmen, but Mark was great to deal with. He was very helpful through the whole process and made this one of the smoothest auto transactions I have ever had. I really like my new car and will definitely provide free advertising for O'Daniel and Mark Campati for now on. Thanks Again, Gunnar

jenni

Sep 4, 2015

My husband and I were car shopping for our daughter 8.29.15. We had stopped at four dealerships and my husband asked me to pull into O'Daniel Olds for the last stop. We were greeted with a friendly smile and handshake from Mark Butler. We hit it off immediately. He showed us a few cars and said he would also email others. To our surprise when we got home he did what he said he would do. Emailed several more cars for my daughter look at. On Monday, 08.31, my daughter and I went in at 5:30 p.m. and Mark showed us two cars he thought may be good choices for a young single mother and college student. He was polite to her, not rushing her and she bought the Chrysler 200. We also had her 3 year old daughter with us and he was not rattled a bit. We were there until 10 p.m..Mark Butler was nothing more than extraordinary in sales and professional all the way. After the sale was final and he handed Megan the keys he looked at her and told her that she is a remarkable young women, beautiful and smart. It brought tears to bother our eyes. We will recommend your dealership for years to come and hope Mark is part of your business for years to come.Jenni Milholland

Yoder1985

Sep 2, 2015

Mark Butler was great to work with. Over the past few months I stopped at several dealerships in search of the right truck. Mark was the only salesperson who kept in touch and sincerely searched to find the right truck for me. Kudos to Mark and his staff. They earned my respect and business.

Phoeni2971

Sep 1, 2015

After perusing the car lot at night, we found a few cars we might be interested in, but when we saw them the next day we decided that the Chrysler we had our eye on just wasn't quite what we were looking for. Then we met Mark Campati, the salesman. We told him what we wanted in the car, from sun roof to power seats; he showed us a great looking 2013 Chrysler that had everything we needed and more at pretty much the right price. Great Experience and hassle free dealing from the start. Thank you much Mark and the O'Daniel team for your business ethics and great service.

tjhall3

Aug 28, 2015

Best customer service I have ever received from start to finishing while buying my 2015 Jeep Grand Cherokee SRT. Friendly staff, easy to work with and great prices. Knowledgeable sales staff.

Cam555

Aug 12, 2015

My name is Cameron Carroll and I just got my 2015 Jeep Wrangler last Tuesday and I must say I love it. I had talked to John over the phone at first and when I finally came into the dealership he made me feel comfortable and welcome. He was a great person to deal with and helped me figure out my options. He's not pushy and was very patient with me. Very respectful and honest. I will definitely be back and deal with him and O'Daniels in the future!

jennylee

Aug 7, 2015

If your looking for a hassle free place to buy a nice used vehicle than O'Daniel dodge jeep used cars is the place to go. They are very friendly, courteous and helpful. Besides how many other lots let you test drive a vehicle without bringing along the sales person too! They are a no pressure dealer who is there to help make your big purchase easier. I would highly recommend this dealership to anyone. Eric Hansen is the used car manager and we had purchased a vehicle from him at another dealer. He is honest and up front about everything. If you need a good salesmen than mark Butler can definitely help you.

Danielle

Aug 1, 2015

I went in looking to get a new van for our ever growing family to meeting up with Rob Coulter. Not only was he very informative, he was able to break down the numbers in a lot of different ways to help me understand all aspects of the purchase. There was a few things he brought up that I would have never considered. I was greatly impressed with the Town and Country set up and after looking at the Honda and Toyota vans, there was no comparison. My family will enjoy our new van and a huge shout out to Rob and Shaylene for helping us!

HappyPappy

Aug 1, 2015

Where to start? I have been buying vehicles for the last 35 years and the last 6 of them have been through Rob and O'Daniels. He is a very knowledgable sales person who goes out of his way to make the buying experience great. I like his up front honesty that is so lacking in an industry full of crap. You can tell he is passionate about what he does because he is not afraid to tell-it-how-it-is weather it is positive or negative about something. This is my 5th vehicle from Rob and 3rd Jeep in our family and I never have to worry about him looking out for our interest. It is like he is selling one of his family members. I would recommend him to any of my friends and look forward to doing business with him in the future.

Jami Gamble

Aug 1, 2015

Melissa was knowledgable and did an awesome job! We will definitely be visiting her for future purchases!

Erin

Jul 31, 2015

This was the first car I have purchased from the O'Daniel Group, and I will now never go anywhere else. No pressure and they took the time to find me my perfect Jeep. Justin Harding was amazing!!! both during the sale and after. I have no idea why anyone would go anywhere else!! Best staff in the business!

goblue#1fan

Jul 31, 2015

Great experience at the Odaniel dealership! From sales to finance it couldn't of been better. I will recommend to all my friends and family.

Jayson Williams

Jul 31, 2015

John Smith was my salesperson. He was never pushy and had answers to all my questions. Will definitely be back when my lease is up on my Chrysler 300. Thanks John and everyone at O'Daniel!

Justin Hosler

Jul 31, 2015

My wife and I finally decided to get a Jeep Wrangler with a lift and 35" tires! I was lucky enough to get Brandon when I called in. He made everything very easy and fun. He was patient with us and educated us on what we needed to know. I am very happy with how everything worked out and I can't wait to see the finished product!!

Kegan Perala

Jul 31, 2015

I called Roberta at the last minute for a Challenger SRT. She was on vacation but called the dealership and made sure everything was ready for me. I finished up the transaction when she returned and was impressed with how smoothly everything went. She did a great job and I wouldn't hesitate to send my family and friends there.

Kell McGaffick

Jul 31, 2015

I was going back and forth on whether or not to purchase a new Cherokee because of the 0% interest rate. I decided to go in and I'm glad that I did. Brandon was amazing! He didn't pressure me at all he just guided me through the buying process. I will be coming back for all of my vehicle purchases moving forward!

Lacy Flinn

Jul 31, 2015

I had been looking for a Wrangler for quite some time. Then I talked to Brandon and saw this gorgeous Overland on his lot. I immediately fell in love and Brandon made the buying process very easy and even fun!!!

Trevor Thielbar

Jul 31, 2015

I called from Indianapolis and was hoping to discuss a few of the trucks on their lot. Brandon did a wonderful job of making everything very easy so that it wasn't the typical car buying process. I went up there without having agreed on numbers because Brandon assured me that he would get me a deal that made it worth it. He definitely delivered on his end and I very happily drove home in my new truck!!

Truck Guy

Jul 31, 2015

I just stopped by and wanted to get my oil changed. They were completely booked but they asked if I could leave my vehicle and they would work it in. I love when someone offers to go above and beyond to help turn a disappointing situation into a positive one. They serviced my vehicle and the price they quoted was the more than I actually paid. When does that every happen!!!!!! Rob was awesome! They even offered a handwash and vacuum service so my truck was all clean and ready to go.

Walker

Jul 31, 2015

Roberta did a great job in our car buying process. We would highly recommend her to anyone looking for a vehicle.

Griffey06

Jul 31, 2015

Buying a car is always much easier when I work with Pat at O'Daniel. I always feel like he listens to my needs and am happy to refer my friends and family to him as well.

The Walkers

Jul 31, 2015

My wife and I first visited the dealership after hours to make a rough determination as to what we might be interested. As we were looking and well after their closing time, Roberta stopped to talk to us on her way home. She was very friendly, professional and eager to answer questions. We set a time to come back the next day, which would be later in the evening, since my wife holds modified second shift hours. The next day, we stayed until 10PM driving & looking at vehicles until we determined that the 300s, was the vehicle for us. Roberta definitely went that extra mile for us and we are very appreciative for that. We will be back in 3 years to see Roberta again! Thanks for everything!Blake and Courtney Walker

The Yoder's

Jul 29, 2015

My wife and I were looking for a new Jeep, but were unsure of exactly what model we wanted. I met Jeff while I was looking at the great selection on the lot and he listened to what we were thinking and we made an appointment for the next day. He was patient while we decided on a model, and was always available for questions or to point out features. He really made us feel like we were in control of our decision, which isn't always the case with all dealers. He walked us through all of our options and communicated with us throughout the process of leasing our new vehicle. Our time with Andrea was equally enjoyable, she got us through the paperwork with ease and was able to answer all of our questions in a way that made us feel comfortable. I want to thank Jeff and Andrea, and also the entire team at O'Daniel for their approach to car sales. It was definitely a great experience, one which we will not forget when it is time to make another vehicle purchase. Thank you!!

Deb

Jul 27, 2015

I took our Chrysler Town and Country into O'Daniel's Service Department for a factory recall. Our service representative, Ron, is always friendly and helpful. I had been told that the service would take an hour, and I was on my way in 45 minutes. My new ignition and key fobs work great!

Doug and Nancy Thompson

Jul 27, 2015

We came in to purchase a new Wrangler and Brandon was amazing from the start! He was very honest and didn't pressure us into doing anything that we didn't want. He even went as far as to help us pick out the rims and tires for our Wrangler! We will definitely recommend him to our friends and family when they need cars!!!

IndyJeepLover

Jul 21, 2015

We live in Indianapolis but were up visiting family in Ft. Wayne and stopped by O'Daniels to check out their Wranglers and couldn't believe the selection they had. So many you could get a very good idea about what options and combinations were possible. Something that you can't determine just using the Jeep website. Our salesman, Jeff, was very helpful but not overbearing. He came through meeting all of our expectations during the delivery of our vehicle.

Chris Who?

Jul 20, 2015

Our salesperson, Rob Coulter and Andrea in the finance dept. could not have been more accommodating. We purchased from O'Daniels with the help of Rob in 2008 and it was a great experience with excellent service and maintenance. We moved to Indy in 2012 and our recent search for a "kid" car with two different dealerships down here and on the internet was disappointing and discouraging. Thursday I called O'Daniels to be reconnected with Rob and within 3 hours, had 7 options within our price range and preferred models complete with details, made an appointment to check them out on Saturday and drove our new "kid" car back to Indy Saturday night!

Mike "Bayou" Pettit

Jul 17, 2015

I bought a Chrysler 200 from O'Daniel's on 6-8-2015. Magnificent car! More magnificent was the buying experience. sales man Everitt John Smith and the person working financing Shaylene Shaw were the best I have ever worked with. I have bought in my life 5 new vehicles. Never have I had a better experience with the product or the process.

Mike "Bayou" Pettit

Jul 16, 2015

I bought a Chrysler 200 from O'Daniel's 6-8-2015 and could not be more pleased. The car is magnificent! The entire process buying the car was the best I have ever encountered. This was the 5th new car purchase in my life and by far the most satisfying. I dealt with Salesmen Everritt John Smith and would strongly recommend anyone to use him and O'Daniel's in your next car purchase.

Davielle Woolsey

Jul 10, 2015

Salesman Mark C was awesome. He listened to what I wanted and could afford and set me up with my dream car. A 2009 Malibu with under 100,000 miles and within my budget. I had been to other dealerships the day I met Mark and was very disappointed. He made me feel important and really went out his way to make sure I felt comfortable with my purchase. Then he introduced me to finance guru Shaylene, who educated me on my options and got me in my dream car. They really care here and have excellent customer service.I couldn't ask for a better experience.

KathyL

Jul 10, 2015

I was very apprehensive about purchasing a car but my experience at O'Daniels was great. I had several people recommend Mark Campati as a salesman to contact and I was not disappointed. Mark listened to what I needed and wanted and did his best to steer me to the right vehicle. I did not feel pressured at all and Mark made sure I was happy with every phase of the purchase.

Dave D

Jul 6, 2015

I have had the opportunity to purchase three different new cars in the last year through Odaniel Chrysler Jeep. The process in each case has been easy and comfortable. I believe in each purchase I was able to buy a great car for a fair price. The best part, is that Elizabeth Conner has been the best sales person to work with. She is very; willing to go the extra mile and clearly communicates a knowledge of the cars and their performance, features, etc.. I would certainly use her again. Her support team has been as good to work with. The business manager Andrea Laux made the paper work process painless (I hate that part). Overall, I would recommend ODaniel to anyone looking for a Jeep or Chrysler product. And with a years experience of driving these cars, I would have to say the quality and reliability has been impressive.

Melissa

Jul 4, 2015

Hats off to Corey Harris (Sales Rep) & Andrea Laux (Business Mngr) for getting me into my Awesome Jeep Compass! They did an amazing job on getting me the best deal and in the vehicle I wanted. If you need a new vehicle these are the two you will want to see!!!!!

jtill7600

Jun 21, 2015

I had been looking for a good used truck, Dave Carroll and Mark Campati found one that I am very happy with. The whole O'Daniel staff were very helpful with my purchase.Thank youJim Till

thomas123

Jun 5, 2015

Had a great time purchasing my new jeep at O'Daniels. By far, O'Daniel's has the best selection in the Fort Wayne area. My salesperson, Brandon Parkison, was very knowledgeable and never pressured the sale. I dealt with Jeremiah Jacobs in the finance department. He found me a fantastic interest rate. He has a great personality. I never laughed so hard signing the papers to get a new vehicle. What a great experience!!Thomas Morken

Bayou

Jun 4, 2015

I bought a brand new Chrysler 200 and couldn't be happier with the service I received. I worked with Everett John Smith as the Sales Representative and Shaylene Stevens took care of the paperwork. This was the third car that I have bought using Everett John Smith as my Sales Representative. This time however I had to drive from Winchester, VA to Fort Wayne IN and it was well worth it! Both my wife Cyndi and I are extremely pleased with our new purchase. Cyndi has even name the car "KIT" because it is so advanced it feels like driving the "Knight Rider" car. We plan on keeping this car for a long time but I know when I am ready for a new truck that I'll be making another trip to IN. Thank You for the great service! Mike Pettit Jr

Starkins

Jun 3, 2015

Roberta Parkison was a breath of fresh air compared to other car salespeople I have dealt with in the past. She was very personable and, most importantly, she listened to my wants and needs and came up with a game plan that suited my budget perfectly.

CPD16

Jun 2, 2015

Roberta has helped me purchase a car on three occasions and all 3 occasions were such great experience. You know how to say to never trust a car salesman; with Roberta that was never the case. She was so patient with me and gave me great advices. I recommend everyone to use Roberta if they want their car buying experience to be the most enjoyable experience.???????? to Roberta CPD

HastingsTay

Jun 2, 2015

I had a wonderful experience at Daniel Chrysler Dodge Jeep Ram with Brandon Parkinson. The dealership itself is impressive as it has a very professional look and vibe to it. I talked to Brandon on the phone thirty minute prior to arriving requesting to drive a Jeep Grand Cherokee SRT, and by the time I arrived it was ready for me to hop in it. I felt very comfortable at the dealership, and test driving the car with Brandon. Brandon was not overly chatty, nor too distant during the test drive. It was as comfortable as a good friend letting you drive their new vehicle. Brandon answered all of my questions as he basically knew everything about the SRT from top to bottom, but wasn't shoving his sales pitch down my throat the entire time. The only complaint I could make about my experience is that I was not informed my Jeep was not coming with a spare tire, or equipped with a trailer hitch which was partially my fault because Brandon showed us where the spare tire, and hitch are located and didn't realize they were not present with the vehicle. Overall I had a phenomenal experience with Brandon at Daniel Jeep.

wlsk63

Jun 1, 2015

My fiance and I were looking for an upgraded and reliable vehicle to use for work and travel. We decided we wanted a Jeep Patriot and scoured the internet for vehicles in the Northeast IN area and even some Ohio dealerships. We looked at several Patriots on lots on Memorial Day, when most dealerships were closed, so we could browse with no pressure. We found several but they either had high mileage and/or a ridiculous price sticker. ODaniel's was the last place we looked and found something we were really interested in that seemed within our price range, We emailed the dealership about the Jeep and even though the dealership was closed for the holiday we got an email back from Shawn that evening stating he could help us with our search. I got a call from Shawn first thing the next morning and we set up an appointment that day after my fiance and I got off work. We met Shawn and he was very friendly and upbeat. He had the Jeep ready for us to test drive within a few minutes. Upon return to the dealership, we talked for a few minutes and decided to do some financing paperwork. We were a little nervous as our credit isn't perfect but Shawn assured us that the finance team would find the best way to finance the vehicle to work to our advantage. Within a short time Shawn had us meeting with Andrea in the finance department. To make a long story shorter, we got the vehicle financed in both of our names at a good price and a good rate. We drove our new Jeep Patriot home that evening.So we saw the vehicle just the day before, had a convenient meeting time set up for a test drive the very next morning, took the test drive at 4:15pm and were home with the vehicle in our driveway before 8pm. We were so excited and pleased with the experience. The stereotypical nightmare of dealing with used car sales people was the exact opposite of our experience at ODaniel's with Shawn and Andrea. Our friends and family are happy for us and impressed by the deal and service we received. I would recommend the dealership and Shawn to anyone I know looking to purchase a quality used vehicle. Thanks again for everything!!!!!

The Hudson's

May 23, 2015

Outstanding experience working with Roberta. She has a heart of gold, and has always put us first. Thank you for everything Roberta! The Hudson's

jhelmke23

May 17, 2015

Got the deal done quick, the only thing I would like to have seen on a new car sale would be to offer up a perk for free, instead getting the car I wanted I had to say one way or another I would get it, from them or the dealer that had the car. In hindsight I probably would have gotten a much better deal if I had done that, but too late now.

JessLeeRoss

Apr 27, 2015

I was never pushed or forced into anything, I was made to feel 100% comfortable and it made my decision so much easier! As a woman and first time car buyer I was nervous to do it on my own and intended to bring my husband later in the week for help, but Tex was so helpful I ended up coming in the next day and buying! He even went above and beyond to help me get my new Jeep Patriot home by helping deliver it himself! I would definitely recommend him and the dealership and when me or my husband eventually need a new car down the road I will return here.

halikruger

Apr 21, 2015

We had been searching for a wrangler for quite sometime and had visited lots of different dealerships and had the same experience of buying a used car. We would drive through the lot and get attacked by sales guys just trying to make a sale you could tell they didn't care about the customer by the way we were treated. Then we visited ODaniel and was greeted by Tex. Right off the bat we knew we wanted to buy a jeep from them. Tex was so friendly and showed us a jeep with everything we were looking for. His customer service was outstanding. He stayed with us every step of the way through the whole process! Also the financing process which usually is the worst part but we had a great experience she explained everything to us in complete detail and even taught us a few things about our credit that we didn't know! Tex also called a couple weeks later to see how things were going! I will definitely be recommending this dealership as well as Tex to all of my friends and family for future vehicle purchse. Thanks Tex for making our experience so great! Huge thumbs up from both of us!

EricHinsey

Apr 16, 2015

I called Mark Campati and told him what I was looking for. He listened to what I said and found me a couple of vehicles right away that fit what I wanted. He took the time to show my wife all the options along with the proper way to use them. We ended up with a vehicle a couple of years newer than we anticipated, for less than we expected to pay. He had answers to our questions and was very knowledgeable of his products. Financing was my next biggest fear, no worries Shaylene Stevens to the rescue. A truly professional experience from start to finish.

zaofinalfantasy

Apr 15, 2015

Great people to work with and a stress free experience. Never felt pressured to buy something I didn't want or to pay more than I wanted. I would definitely recommend O'Daniel to anyone.

scottcheri

Mar 29, 2015

Elizabeth is wonderful!!!!! She is our go to person for vehicles for the whole family. We spent over 6 hours with her on a Saturday afternoon and didn't regret a moment of it.

ajleef

Mar 27, 2015

I recently bought my first car on my own at O'Daniel after my previous car was totaled. I am so relieved and very happy with my experience at O'Daniel! I bought a used Ford Escape and I love it! Mark Campati helped make this buying experience so easy and with way less stress than I anticipated. I was able to get everything that I wanted for a price that I am comfortable with. The finance department was very helpful as well. Great dealership with great sales team!

S

Mar 27, 2015

I have been purchasing vehicles from O'Daniels since moving to Fort Wayne in the early '90s. I must have purchased close to, or over a dozen O'Daniels Jeeps and Dodge trucks by now. In fact this is the second new unit I've purchased from O'Daniels in the last 10 months. My daughter recently came from Lafayette to Fort Wayne just to purchase her third Odaniel's Jeep. In the early '90s, I first dealt with Craig Ruskaup. who treated me so well it was difficult to consider any other dealer. As Craig moved up into management I bought my next few units from Adam Sauerland. Then Adam also moved up to management and today I purchased a new truck from Brandon Parkison. Even though Brandon is younger and I tested him every chance I could get, and he came though every single time with curtesy and professionalism beyond his years. He was great. It's comforting to know that as the veterans move up the ladder, they have done their job by installing the same "customer comes first" attitude in their replacements that convinced me that I never need to waste my with any other local auto dealers. That customer oreniated attitude is evident in the entire O'Daniels store. Over the years I've had exceptionally great service from Bud Beard, Ron Erickson, Randy Powell, and Jenny Flanigan in their service area. I have and will continue to sing the praises of this dealership to my friends, family, and anyone else that will listen. Thanks Odaniels!!!

sware

Mar 27, 2015

This was my second purchase from O'Daniel and I am glad that I continued to use them as my dealership. Was in an accident in my old vehicle and the service department checked it over and the vehicle ended up being totaled. Mark Butler was the person who found my first vehicle so he began looking for a new vehicle for me to purchase. He finally found it and I could not be more thrilled. I will definitely recommend this dealer to all my friends and family because they make the whole experience a positive and stress free process. Thanks for the great experience!

Branway

Mar 18, 2015

Junior Hammond did an amazing job helping me find exactly what I was looking for! I will definitely recommend him to everyone I know. Thank you so much for your time!

J

Mar 14, 2015

I found John Smith to be great to work with. John's knowledge and understanding of my needs was unsurpassed. He made my car buying experience fun and easy. I love my New car I feel so safe in it. it was a pleasure doing business with all of you

goodenergy

Mar 4, 2015

These guys and gals at O'Daniel were extremely nice and very helpful from the minute I walked in the door. They weren't pushy like most dealerships. They actually sat me down and talked to me first. They wanted to know what I was interested in not what they were interested in selling me. After we talked, Mike Campati then pulled up some of their available vehicles on the computer and showed me what they had in stock. Found the one I wanted and he pulled it up so we could go for a drive. He took the time to answer any questions I had. He showed me the Carfax (I didn't have to ask to see it.) It was pretty much a done deal after all that.I would not go to another dealer in the Fort Wayne area ever again. great people over there. Everyone I encountered were really nice and I will be back for my next vehicle.

Jan-Nae

Mar 3, 2015

I came from Indy to look for a vehicle with my daughter. I really appreciated the professionalism of Coach Simmons and Shaylene Stevens. They stayed within our budget and provided a nice vehicle for the price. The whole buying experience was great. My plans are to give the dealership consideration on my next purchase. The only thing missing was a Popcorn machine.

SunnySmiles

Feb 17, 2015

When I was looking for a vehicle, I never thought that I would meet a TEAM of individuals that would have my best interest at heart. I met with Coach Simmons and explained to him what kind of car I was looking for and the price range that I was willing to stay in. Within a week, he called me and said that he had the perfect car for me. AND HE DID!!! Coach was very professional and caring of all my needs and requirements. He asked ME a lot of questions to make sure that I was satisfied with the car that I was about to purchase. I was overjoyed. There was no PRESSURE at all. Casey (Mr. MEAT AND POTATOES), was the gravy on an already full coarse meal. These guys were wonderful. They answered EVERY question that I had and explained everything to me in full detail. Coach is the perfect name for Mr. Simmons. I and the rest of my family and friends will be team players when it comes to purchasing more cars from this dealership in the near future. There was no full court press nor any fouls during this game of "Find The Perfect Car".Special Thanks to:Coach SimmonsCasey CostelloEric HansenRocky Stout

andrewlorick92

Jan 30, 2015

Where do I even start I'm a first time car buyer and Mark capati went over and beyond to make sure I fully understood what was happening I definitely recommend to anybody but don't just take my word give him a call and he'll have you in a new car in no time

Mary

Jan 21, 2015

My husband was looking for a Jeep Wrangler. We found one and I went back on a Monday after I worked out at the YMCA. I asked for a sales person because I had a few questions. John Smith walked out introduced himself to me. My husband doesn't like a pushy sales person and the more I talked to him it was a huge WOW. Not once was he pushy with me. He answered my questions and informed me a little on Jeeps. I said my husband will be back tonight. Ryan got the same experience I did. He ended up buying one that night because John was nice, informative and helpful. I WOULD HIGHLY RECOMMEND EVERETT JOHN SMITH TO ANYONE. GREAT EXPERIENCE FROM BEGINNING TO END! THANK YOU JOHN!

t

Jan 17, 2015

Worked with a few people to find my perfect jeep and they delivered. Great people from Tex to Shay. They were both very professional and knowledgeable.

Judy

Jan 8, 2015

Mark Campati went above and beyond our expectations to help us obtain the vehicle we wanted and in answering any questions we had and might have in the future. I so appreciated his thoughtfulness! We will definitely be returning for further assistance from him.

rnbgzmnatgmail.com

Jan 4, 2015

Great used car purchase experience! I was able to take a test drive at my convenience and great delivery of vehicle. Everything handled thoroughly and professionaly. Thank you Mark! Salesman showed great customer service and knowledge.

stanstephen

Dec 28, 2014

Bought a new Grand Cherokee and got a great price. Brandon was easy to work with and went out of the way to make sure my needs were met. There was a mix up with the consumer rebate, but in the end, the dealership delivered and I'm completely satisfied. Would buy from this dealer again. Brandon is a great salesman and their prices are the best around!

Kayla

Dec 24, 2014

I am very pleased with entire process of buying my first car from O'Daniels. My Grandma suggested I look there and ask for Mark, she was pleased with a jeep she got. Mark found a car for me at a reasonable price to be my first car. A very nice clean car. Mark Campati was kind and professional. I will definitely go back to O,Daniel again when need be.

matthewpstout

Dec 24, 2014

Bought a new Jeep after a couple of visits with Brandon at O' Daniel. Overall great experience. The process was laid back and completely made to fit my schedule and preferences. Would buy here again 10 times out of 10.

sall

Dec 1, 2014

I had the most amazing car buying experience. Highly recommend, and will return to buy another. I will also service my vehicle there. Mark Butler was fantastic to work with.

ejb0473

Nov 21, 2014

I am very pleased with my car buying experience at O'Daniel! I was in a difficult life circumstance with my health and then my old car gave out on me. I wasn't sure if I could find a another car that both fit my needs and had what I wanted in a vehicle. (I'm picky!) After shopping around at other dealers and coming up empty, I went to O'Daniel and was fortunate to work with Mark Butler. Unlike the others, he really took the time to listen to my situation and understand my specific needs. Not only did he find what I was looking for, he found something even newer and better than what I imagined possible! He was very attentive and great with answering all my questions. I am very pleased and grateful for all his help! All the staff at O'Daniel was friendly and professional and made me feel at ease throughout the car buying process. If you want personalized, professional and CARING customer service, I highly recommend buying from O'Daniel!

donnasd

Nov 19, 2014

I bought a car today and the entire process was very easy with this dealership! I've shopped around and the service there was BY FAR the best. I am 100% satisfied with the experience! HIGHLY RECOMMENDED!

myerdl0384

Nov 17, 2014

I recently purchased a Jeep from Mark Campati at O'Daniel and my experience with him was supreme. Mark was friendly, professional and very informative. We discussed & test drove multiple vehicles before I narrowed my search and ended up with the vehicle I have now (which I love). Mark was happy to thoroughly answer all of my questions and kept his patience with me, as I can be indecisive.. Mark made this experience fun and comfortable. I will be certain to contact Mark for future vehicle needs!I also worked with Jeremiah Jacobs for financing and my experiences with him were the same. He was very kind and professional which made this experience fun and easy. I would recommend them BOTH to anyone I know!! Thank you O'Daniel staff!!!

Leahd1039

Nov 14, 2014

I just purchased my second vehicle from O'Daniel after the first one was totaled. Both times, I was fortunate to work with Mark Campati. He and the rest of the staff are very friendly and professional, and they really make buying a car an enjoyable experience. I can tell these are people who really care about what they do and the customers they serve. The finance department (Shaylene and Dan) made everything quick and painless, which is what I needed after weeks of dealing with insurance companies. This will definitely be the first place I go the next time I need a car. Thanks Mark and O'Daniel team for all you do!

Jeff Owens

Nov 5, 2014

Dealership was fantastic with followup, having the vehicule ready ready to test drive, assitance from all members of the staff regardless of whether I was their client. This is one of the few Sales Lots where where have smiles and seem to enjoy their work. Pat Garret was quick with information and additional follow up. Almost with regret I did not purchase the unit that caught my eye. It just wasn't what I was looking for. This fact makes O'Daniels even a better choice because the smailes and friendly ways continued after I had made the choice not to buy. The only negitive may be the amount of follow up in my email box. But I undertsand the need to be there when a customer is considering a purchase.

mahmarissa

Oct 31, 2014

WE LOVE ELIZABETH!!! She is the most wonderful, hard working, customer centered, sales person we have ever done business with. The rest of the staff has been fantastic as well. We've purchased two vehicles from O'Daniel and couldn't ask for better experiences. The service staff has also been fantastic. Thanks O'Daniel for rescuing us from Glenbrook...twice!!!

bmaryk8

Aug 11, 2014

Mark Butler from O'Daniel helped us buy the car we really wanted... even though it was more than 1500 miles away. I never felt pressured or "sold to" - more like he walked us through the buying process step by step, and I felt empowered through the whole process. We knew what we wanted and what we hoped to pay for it, and husband and I ended up with the right car for us at a price we are very happy with. This guy is clearly experienced, knows his stuff, and knows how to treat customers. We highly recommend him!

leentammy.sidle

Aug 4, 2014

Our experience at odaniels was above and beyond! From the moment I got there to the moment we drove away in our new van...our sales associate was the best ever and all the way thru finance we were treated with respect and had a great time and felt at home with the staff..thank u we will be back for our next vehical and wont go anywhere else

bobhwestfield

Jul 11, 2014

My wife and I emailed Mark Campati with make, model, style, color choices, etc., and he found the perfect van for a great price. He was excellent to work with.

Rebecca Moffett

Jul 11, 2014

Extremely nice folks helped me buy the vehicle that I had been looking for. Would buy from then again! All were nice and very accessible. Initial internet contact and then in person final sale.

matt7

Jul 7, 2014

Our sales associate, Brandon Parkison, was friendly, knowledgeable, and really took the time to listen to our needs and help us find the right vehicle. When we left we had a car we loved at a price that was far better than the competition. We were shocked to learn he had only been with O'Daniel for a couple of months, as well as things went it felt like he had been working there for years. He helped ensure the entire process was very smooth and he legitimately cared that he matched us with the right vehicle for our needs.Michael Lombardi completed our closing paperwork and couldn't have been nicer. It was about this time that our 3 year old decided to go into melt-down mode, and he was more than reassuring that it wasn't a big deal. He was more than patient while my wife and I took turns occupying her outside, while the other one signed the paperwork. If he felt any impatience with our situation he definitely didn't reflect it in the service he provided to us, I can't say enough about his empathy for our embarrassing situation. Overall a great experience, will definitely look to O'Daniel first when we are in the market for our next vehicle.

estauff

Jul 5, 2014

I called Dave Carroll with my buying parameters and he came up with a car that exceeded our expectations. Dave and Mark Campati got us a super deal on an extremely clean car. Thanks guys.

nutman

Jun 30, 2014

After searching for weeks on my own, I called O'Daniels Dodge, and within two days they found exactly what I wanted.I Will buy all my cars from them in the future.P.S. ask for Brandon

Theveny

Jun 5, 2014

Dropped by on Tuesday evening at the beginning of our search for a replacement SUV, Mark was very helpful in helping us find the right truck, we ended up with a wonderful 2008 Jeep Grand Cherokee with low miles(52k). We weren't even considering purchasing on this day, we were just looking, and the Jeep we found had just arrived on the lot and wasn't even cleaned or gone through. It went through the inspection and get a thorough cleaning and looks great!!!! Shaylene Stevens in Finance was helpful and saved us money on our identity theft coverage over the Lifelock coverage we already had, she explained all the different coverages to us and let us decide what we needed. Both Mark and Shaylene were very low pressure and this had to be one of the most pleasant purchase experience we have ever had. Thanks.

joedonnelly

May 28, 2014

Well, I was recently in a crash, the car got totaled and I needed a new car in a hurry, the staff at O' Daniel were excellent, very kind, and got me into a great used car, at a fantastic price.

johndamen

May 13, 2014

We arrived at the dealership about 60 minutes before closing with two tired kids. We expected it to be a rather stressful process but everyone was very helpful and friendly. We never felt pressured or rushed....even when we stayed well past closing. This was the best experience I have ever had at any car dealership and I will be back.

Bkistler

Apr 25, 2014

Brandon was very knowledgable and even came back in on his day off. I think he was extremely helpful and polite ! I would buy again

dennistrimmer

Apr 19, 2014

I needed an additional vehicle and found a vehicle I thought would fill the need. Mark was a very non pressure salesman, giving my wife privacy to really make up our mind. Shaylene helped me through the financing that I thought would be a nightmare, but it wasn't. 27 years ago was the last time I bought a vehicle from O'Daniels. I don't think it will be 27 years before I buy the next one from there.

Jeremyhuff27

Apr 15, 2014

We were in Fort Wayne and a burnt orange Dodge Journey caught our eye, we weren't sure about purchasing a Brand new car but we meet and talked with Mr. Brandon Parkison and test drove car, still unsure we decided to wait and think about it. A couple weeks later Brandon called and we talked and decided to go ahead with purchasing a New Journey, but they had sold the burnt orange Dodge Journey, wife was dead set on the color, we have three kids so we had to have the third row seat also. Brandon didn't have one on his lot, so he did a search and tried to locate one didn't have any luck at first, so he built one but want a little more time to locate one, he bent over backwards trying to find us the perfect car, he located one that meet all our criteria except the remote start he contacted service and got a factory remote start ordered, now we have the Perfect Brand new Dodge Journey

MichelleZZ21

Apr 6, 2014

Corey Harris is a wonderful, patient & attentive sales representative - when we purchased our Chrysler 200 it took me hours to pick out just the right one but he made me feel like his only client! We have recommended friends in the market for new (or used vehicles) to see Corey and will continue to see him for any future automobile purchases. A big thank you also goes out to Shaylene Stevens for being very knowledgeable & helpful with all the financing. My husband and I cannot say enough great things about the entire team at O'Daniel - they are second to none! Thanks again,Jeff & Michelle

jbond02

Apr 3, 2014

From the moment we started working with Justin he has been great! He went over all the features of the van we were looking at in dept. He was very laid back, did not push us into a vehicle and was very knowledgeable of all the models and rebates. He sold us not only on the vehicle but also the dealership. Justin also brought a van to my work for me to look at. We were very impressed with how we were treated at O'Daniel and would highly recommend the dealership, Justin in particular, to anyone! We look forward to working with Justin in the future when we purchase another vehicle. Until then, we will be only taking our vehicle to their service department!

DawnSmithson

Apr 1, 2014

Thank you Pat for going above and beyond in finding me a car to fit my needs!!!! You were awesome,and thanks again for all your help!

kadove14

Mar 31, 2014

Purchased several vehicles from O'Daniels, and always been very good to work with. Would recommend them, and Pat Garrett to work with at the dealership.

rdsturtz

Mar 31, 2014

I worked with John Smith. He was knowledgeable and very patient with our process of leasing a new car. I would recommend John to anyone. He worked tirelessly to ensure we received exactly what we wanted.

Louis25deb

Mar 28, 2014

John Smith took the stress out of buying a car. He listened to what I wanted and went above and beyond to get me the perfect car. He was extremely professional and yet compassionate at the same time. It was the best experience I've had in years and it is all because of John. I will recommend the dealership and John to everyone

Weasel67

Mar 28, 2014

Elizabeth was extremely pleasant and helpful during the process. She was professional and well prepared for my visits to both test drive and purchase the vehicle. I would recommend her services to my friends without hesitation. The finance lady (I can't remember her name) at the dealership acquired a very attractive interest rate for my loan and she was also well prepared, professional and cognizant of my time frame. The entire process was done over my lunch hour and it was greatly appreciated as they accommodated my schedule and minimized my time away from work.

user838

Mar 23, 2014

My husband and I were needing a car for my mother. We wanted to check things out before hand so that when she came in to the dealership there would be less decisions to make. John (Everett) was so understanding and kind. He knew exactly what we needed and delivered. The whole process was made very simple and we are so happy with the car. Mom is comfortable and that's the important thing. Thank you so much everyone for a very pleasant experience, and for guiding us to the right vehicle!

scarr642

Mar 18, 2014

My wife and daughter and I were looking for a vehicle for my daughter. I called O'Daniel because I had seen a vehicle on one of their lots and wanted to know about pricing. I was fortunate to have Mark Butler answer the phone. From the start Mark was a true professional. He listened to what I had to say, what vehicle we were inquiring about, and suggested we come by to test drive this vehicle. He assured me that if this vehicle did not work out for us that he would find us the right vehicle. I had heard this before at other used car dealerships, so I was a bit skeptical. However, the longer we talked, I found out that Mark grew up in the same small town that I did, and he was very friendly and I really did get the feeling that he had our best interest at heart.After speaking with Mark on the phone, we drove to the dealership. It was a Saturday and we told Mark we were in a bit of a hurry (our daughter had a late afternoon wedding to get home for) and he took note of that. There were no games played; Mark was all business! He let us drive the vehicle we had called about (a Pontiac Vibe); when we returned from that test drive, we told him we did not think it was the vehicle for us and that my daughter was really interested in a small SUV. Mark immediately steered us to a 2006 Jeep Liberty; it was a very nice vehicle and my daughter fell in love with it! Because of the wedding, we had to leave before we could test drive it, but I returned Monday morning and test-drove the Liberty; Mark went with me, as he said he likes to make sure all the vehicles he sells are "up to snuff." The Liberty drove great! We (my wife and daughter and I) went back that night and Mark met us at the dealership (even though he was there early that day when I test-drove the Liberty); Mark set us up to test-drive the Liberty again (my daughter drove it) and we ended up buying the vehicle.Mark offered us a good price and through the negotiation process came down on the price a bit more.This was a very positive car-shopping experience! I would definitely buy another car from O'Daniel and would highly recommend others to Mark Butler!Thanks O'Daniel and a special thanks to Mark Butler!

cloie

Mar 17, 2014

We went in to buy a used truck and decided to lease one instead. Mr. Garrett explained the pros and cons to us and we were very happy to have made the choice to lease. It was very well explained and Mr. Garrett answered any questions we had. I t was a pleasant experience and we will recommend O'Daniels to friends and family.

haycox5frontier

Mar 16, 2014

Mark did an excellent job of helping my daughter and I purchase her first dealership used car. Mark was very helpful and informative throughout the whole buying process. I would return to him again.

cadavis97

Mar 14, 2014

The mood hit me recently that it was time for a change, and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with great prices. The two cars I had narrowed my choice down to were both well under recommended pricing or KBB. And not because they had been in an accident.When I finally made my way over there, Dave worked with me first and answered all my questions and showed me a few of the chargers for sale. He was very nice and knowledgeable. Over the weekend, my parents came in, where they met Mark, who allowed them to test drive the car. When I came back Monday to have my trade appraised, I met with Dave again. And after we ran the numbers with my trade, I decided the first choice wasn't for me. So after some more research, I decided to go for my second choice. This time, Mark worked with me and went with me on my test drive. When we got back, we ran some new numbers and after the financing was in place, I came back the next day and bought my new car. Andrea and Shaylene helped with the paperwork. Both had plenty of knowledge and made the paperwork fly by. (After we fixed some clerical errors haha)I would definitely recommend O'Daniel's to any of my friends or family. Very friendly people and nice, clean facility. Thanks

jgerke

Mar 14, 2014

Working again with John Smith was a pleasure. John was able to put me in a Jeep that best fit my needs. John is a true professional. I look forward to working with him in the future.

dvenderley

Mar 12, 2014

This is the third vehicle we have purchased from O"Daniels. We keep coming back. Great service and no pressure sales. We got everything taken care of in less than 24 hrs. They are always willing to answer any questions. We even got the original sticker from our car when it was sold the first time. Thanks again Mark, The Venderley's

bradholmes

Mar 10, 2014

To who it may concern, I am very pleased with the customer service that I received with during my visit to the dealership. Everyone wasvery pleasant to work with and were always there to help even if it wasn't necessarily their customer. The reasoning behind my givingthe dealership such a high rating is the overall experience. I have always been a customer of another local dodge dealership but decided to go outside my comfort zone so to speak and shop around. O'daniels took care of me and went above and beyond the help I would of expected with a dealership. No pressuring into buying a vehicle from them or telling you that there aren't any options.Corey Harris is the salesman that I was dealing with and was outstanding by far. This individual actually took the time to go above a customer's expectations. Anytime I had a question via phone/email, he responded quickly and with the answers I was looking for.By far, the O'daniel family takes great pride in their customers and their experience when buying a new/used vehicle.Sincerely, Brad Holmes-Satisfied Customer!!

Jlhall29

Mar 10, 2014

I enjoyed my experience working with Elizabeth. She made the purchasing experience easy and stress-free! She answered all of my questions and scheduled my first service appointment.

Brew1214

Mar 9, 2014

I always dread going to a car dealership. I first went to a competitor in town to inquire about purchasing a new jeep. I was appalled at the lack of any type of customer service. They even tried to sell us a "new" grand Cherokee limited with 39,000 miles on it. When I asked about the price they quoted me a price which was only $2,000 less than the eventual price I paid at O'Daniel. The sales person even said what a great deal we were getting! I will never send anyone to Glenbrook jeep. I wouldn't want to bother them which was the attitude I got from the time I walked in the door. When we walked in the door at O'Daniel what a difference. It was the friendliest most attentive dealer I have ever been to. Corey Harris made a dreaded experience so enjoyable. My wife an I both commented on how wonderful the entire experience was. Corey was attentive and spent an inordinate amount of time explaining every detail of a rather complicated car. We bought a new Grand Cherokee limited and we love the car. It is exactly the car we wanted. The previously mentioned competitor seemed to have a hard time grasping what we wanted and kept directing us to cars they seemed to want to get rid of. I will always buy my cars at O'Daniel and I will tell everyone I know who is looking for a car to see Corey--he is the bomb!!!

2013Charger

Mar 6, 2014

I found a vehicle I was searching for online and began discussing the car with Mark Butler. I explained that I lived in WV and would have to pay tax to register it in WV. I was advised that it would be worked out so I would not be taxed twice for the vehicle, (lie number 1). I asked a direct question regarding the tire size, and was told "they are 18 inch wheels", (lie number 2). I also asked a direct question regarding the window tint and once again I was told it was legal in Indiana and if it was a problem in WV the DEALERSHIP would pay to have it replaced, ( lie number 3 it also was not legal in Indiana). When I arrived after a four and a half hour drive to purchase the vehicle, I discovered they were in fact 20 inch wheels, I had to pay sales tax twice and after a month of "finding out if they could help with the tint" was told they didn't put it on and I was on my own! I should have left and not purchased the vehicle at all, but I did just drive four and a half hours and it was very close to the car I was looking for. Poor decision on my part to not walk away. I would not recommend this dealership to anyone that was looking for a vehicle. I was lied to through the entire process and felt like I was just another number to them. It also took over an hour to walk through the paperwork. Pretty simple usually.... Very dissatisfied in WV!

hwatts

Mar 4, 2014

Mark Campati was very friendly and knowledgable. I told him want I was looking for in a car: mileage, price, look. He did not try to sell me anything I wasn't interested in, which I appreciated. Thanks for your help!

jarvisfoster1

Mar 4, 2014

I have enjoyed my car searching and test driving. Everyone has been hospitable and patient. I truly love my purchase, although I would have liked a lower annual rate and payment but over all, Mark Campati has been very helpful and easy to reach which is comforting when things dont always go right.Thank you again.

sarasm

Mar 3, 2014

We had a wonderful experience at Odaniel Jeep. Our sales person, Mark, was very friendly and didn't put any pressure on us to buy a vehicle. Our 4 year old was feeling very rambunctious that day but Mark was very courteous and patient with him. Would definitely refer Mark and Odaniel to anyone looking for a new car, great customer service and an all around great experience. Thanks!

Asher1112

Feb 28, 2014

Rob coulter was very knowledgable and answered any questions we had regarding our purchase and I would definitely do business with him again. He also followed up with us after the purchase to answer any questions .

DaveBears

Feb 27, 2014

Rob is excellent. Did a great job. This is the second vehicle that we have purchased from him and both experiences have been excellent. Outstanding sales professional.

JaimieHodge

Feb 27, 2014

My husband and I were extremely pleased with our service here. The minute we pulled into the lot we were greeted by Roberta. She was very friendly and asked us what we were looking for and how she could help us have a great experience. Once we drove the 2014 Dodge Avenger we fell in love. Roberta then told us everything we needed to know about getting the buying process started! After all the paper work and a few hours of trying to get everything figured out it was already 2 hours past the time they had closed. Roberta told us that there was more information that they needed and that it was not possible to get that until Monday. She then told us that she was pretty sure that it would be a done deal once she got the information back on Monday and that we would have our Brand New Dodge Avenger!! Monday morning came and around 11 AM the phone rang saying its a done deal!!!! We were ecstatic! I recommend her to anyone that wants a trustworhty, up front, and honest sales person! She is great!!! We love our new car!!

Mary1948

Feb 27, 2014

Rob Coulter was very professional; he was polite, knowledgeable and very helpful. I would recommend Rob to family and friends because of the excellent service he provided, we leased a Dodge Ram and Rob trained us how to use many of this fantastic truck's features. He has made contact with us to see if we have questions and to make sure we are happy with our new truck. While at O'Daniel's another client praised Rob for his willingness to go out of his way for customers. We found this true and also like Rob for his honesty and excellent knowledge of the RAM truck!I rate Rob's service excellent for the above reasons, he's a kind person, and patient with older clients like my husband and I.

michaelstory

Feb 27, 2014

I am very pleased with the work that both Roberta and Shaylene did. Roberta helped me find just the right vehicle that I was looking for, and Shaylene worked hard to push through a difficult financing situation and get me approved for credit, so that I was able to purchase the vehicle. Both employees were exceptionally friendly and pleasant to deal with, and were very helpful.

jenbau

Feb 26, 2014

I had been at a couple of other dealerships a couple weeks ago looking to get into a new suv. The other dealerships were so aggressive and made me it uncomfortable where I wanted to take a break for a month.. I had always went thru the dealership across the street from Odaniels and I was going to go back because of the disappointing visits earlier in the day but a coworker told me to go talk to Adam at Odaniels. He said that he was a great guy to work with on my lease. I am so glad I did. He was so informative and made sure that Jeep matched up to what I wanted. He didn't try to get me into something that was more then I needed. He got me into exactly what I wanted. I love the Jeep and the experience I had at Odaniels. Thank you so much Adam

jane63jim

Feb 25, 2014

We are very pleased with Roberta Parkison with the service we received in purchasing our new Town and Country. With her knowledge, Caring and Professionalism helped make our transition from a long time GM family to Chrysler. Yes I would recommend her when purchasing a new vehicle and Roberta keep up the good work.

Daviesj1964

Feb 22, 2014

WOW! Awesome. These are the two best words to describe my whole experience at O'Daniel. Everyone we talk to we're ready to help. Adam Sauerland put together exactly what I wanted with my new jeep. Gave me a great car to drive while he had lift,wheels and tires installed

dougkaehr

Feb 19, 2014

My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14

TGaunt

Feb 19, 2014

Very helpful and nice to work with. Would recommend this dealership to anyone looking to work with professional salesmen that know what they are doing.

cindycrawford

Feb 17, 2014

I enjoyed my experience at this dealership because I feel like he wasn't forcing sales upon me. He was honest and helpful in finding exactly what I was wanting that was within my price range. His patience also helped in finding the right vehicle and making it an overall pleasant buying experience.

janeleslie1

Feb 17, 2014

My entire experience purchasing a car at O'Daniel Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to make the purchase, and the final appointment to pick up the car. Everything was handled in a professional, efficient manner that was blended with a relaxed and friendly style. The review of the features while sitting in the car was most helpful. The pristine showroom was aesthetically appealing and comfortable. In addition I appreciated the follow-up process and the offer to come in any time if there are questions. Adam Sauerland is a professional in all aspects of his job--OUTSTANDING!

tracyt46

Feb 13, 2014

Follow up was very good and process went smooth. Adam was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with.

Garyd8949

Feb 11, 2014

Our relationship with Pat and O'Daniel's is at least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership experience. Prior to this purchase we decided to do our due dilligence and at least consider other brands and options. Our limited experience with this proved to be stereotypical of the car shopping experience. This has never been our experience with O'Daniel's. It also confirmed in our minds the integrity and comfort we find in dealing with Pat Garrett and Craig Ruskaup. There is little question of Pat's knowledge and experience and by far he makes the shopping/purchase experience easy and comfortable. It is very obvious that he enjoys his job and that he understands the ultimate significance in building stong customer relations that just as significantly lead to strong friendships and a lasting relationship.

rgutting

Feb 9, 2014

Excellent service and selection! Adam was great to work with and very helpful to find a jeep that within my budget. Thanks for all the help in buying my first jeep!

SAAD GHAZALI

Feb 8, 2014

Sales person Brett Paul was very patient and knowledgeable in the purchase of a 1 owner 1999 Toyota LandCruiser. He provided me with a written estimate of the mechanical issues with this SUV , which gave me a peace of mind. The manager Gregg was very pleasant and accomodating. A few years ago I had purchased an 2007 pre owned Audi A6 which was also a very pleasant experience with the same dealer. The business manager Charlene was very friendly and professional, making the whole process from start to finish very easy. In the service dept, Curt has always been very professional and accommodating to my work schedule.

LauraWerling

Feb 6, 2014

We had a great experience working with Josh "Tex" Burkhardt. He was very knowledgeable in regards to the vehicle we were inquiring about. We prefer to shop locally but are usually not able to find the vehicle we want for the price we want to pay. We were actually on our way to purchase another Dodge Journey we had found online in Ohio when we stopped in to look at the Journey we eventually purchased from O'Daniel. Tex had the vehicle pulled inside and he gave a us a thorough "tour" while we sat in the vehicle. He explained each and every option and easily answered all of our questions.I am a realtor so I have experience in sales and I can honestly say we felt that Tex is a fantastic salesman. At no time did we feel we were being pressured or being given a load of bull. He has a very friendly personality and his knowledge about cars in general made us feel we could trust him. We had already decided that we were buying a Dodge Journey so the biggest issue was getting this vehicle to a price we could both agree on. Again, Tex did a great job working with us in getting the price we felt we had to have. We bought the Journey on Saturday and Tex was a part of the process til the end. He even entertained my 15 year old son by showing him some of the "cool" vehicles in the showroom while we waited on the financing process. (We already had our financing secured through my credit union at an interest rate of 2.5% but Tex convinced us to let the O'Daniel financing department try to beat the rate we had and they were able to get us a better rate of 1.8% so we did finance through O'Daniel as well) I drove my new Journey to work on Monday eve, as I also work in a group home for the mentally challenged part-time on third shift. When I was ready to leave in the morning, I realized the drivers side window had shattered. I called the police to file a report. They determined there was no evidence (footprints in the fresh snow or fingerprints in the frost on the car) to support vandalism so their report stated it was weather related. I called Tex and explained what had happened. He made some phone calls, then called me back and told me to bring the vehicle back to the lot and he would have it taken care of. They gave me a vehicle to drive, fixed my window and submitted the cost to Chrysler. Needless to say, I am a very satisfied customer of O'Daniel Chrysler Dodge Jeep for a long time to come. We will definitely call Tex when we are ready to trade this vehicle. (Which may be a long time because I love this Journey!!)

TonyVee

Feb 1, 2014

Just purchased my second vehicle from O'Daniel's. What an experience! Corey was professional, and worked hard to get me the deal I needed to meet my constraints.Corey and I talked about Chargers this summer, and he knew what I wanted. He watched for me, and when the car of my dreams came available, he rang my phone, and put a hold on the car. I can't say enough about the people of O'Daniels. They are the best I've worked with- now on my 10th car- and this dealership has been the best. Everyone there CARES about the customer. Not trying to make a sale- just trying to make a sale that fits the customer. If you're looking for a new car, Visit O'Daniel's and ask for Corey. You won't be disappointed!

PT6A

Jan 20, 2014

Positive response from the very beginning. Mark worked with me from my first interest to picking up the car. I will say that they went out of their way to try and meet my needs.

Kneibel24

Jan 19, 2014

Friday, January 17, 2014 we contacted ODaniel regarding a used 2007 Jeep Grand Cherokee Laredo. This Jeep seemed to posses many of the qualities in a vehicle that we were looking for. We spoke with Josh (Tex), who was very pleasant on the phone, while providing various details about the vehicle. We ended the first phone conversation by deciding to drive out and take a look at the vehicle. However, upon realizing that the vehicle was actually 2 hours away (the GPS was incorrect the first time), we contacted Tex back to tell him that we were not interested in driving that far to look at the vehicle because we had recently had a bad experience driving a long way to look at a vehicle that didn't end up being what it was described to be. Tex offered to go out into the parking lot and stand at the vehicle and answer any question that we could come up with regarding the vehicle, in order to alleviate concerns. He went over every feature that the jeep possessed and promised us that this Jeep was legit and that once we saw it, we would want to buy it. So, we decided to make the trip. When we arrived, Tex had the vehicle waiting by the front door for us and met us out in the parking lot. Tex's manner can be described as extremely cheerful and friendly, and gave an overall feeling of relief to talk to a "real" person, not just someone trying to sell a car, and get us out of there, which has been my experience with most car salesmen. We looked at the Jeep thoroughly, and it was everything that Tex described it to be. We took the jeep for an extended test drive before Tex introduced us to the service group to see what services were performed on the vehicle. This was extremely helpful because it gave us as sense of how well the vehicle was treated. We then went inside to discuss purchasing the vehicle and ended up settling on a very fair price. Throughout the process, Tex was instrumental in providing any information we inquired. Tex did an outstanding job by making purchasing a car, which can often be a very stressful experience, a very relaxed, fun, and exciting time. This is something that was greatly appreciated and both my wife and I look forward to working with Tex and the ODaniel team with our future vehicle purchases.

nanalinda

Dec 26, 2013

I was looking for a newer Chrysler Town & Country or Dodge Grand Caravan and went to O'Daniels on Illinois Road. I had worked with Mark Campati in the past when I bought my 2006 Town and Country Touring van. He helped me get a great deal and knew when I went looking for a newer used van he was the one I wanted to work with, It is great having a salesman that I can trust to do everything possible to purchase the 2013 Grand Caravan. Mark worked with me and we came to an agreement. I have enjoyed driving my newer van. My grandchildren like it too!Thanks again Mark for all you did to assist me with my purchase. I would not hesitate to recommend you and O'Daniel's to my family or friends.Sincerely,Linda Felger

JohnnyColby

Dec 23, 2013

Pat has been selling me and my family vehicles for some time now. With this last purchase of a 2014 Dodge Challenger, Pat really went above and beyond to make me happy and find the exact vehicle that I wanted. I will always see Pat Garrett for all my Mopar buying needs.

kbergin

Dec 23, 2013

Very happy with the sales personnel at O'Daniel Jeep. They were everything I want in a dealership. Knowledgeable, Friendly, and Fast.. wow. Thank you!

brianrippy

Dec 19, 2013

This was the best car buying experience that we have ever had. Be certain to talk to Roberta if you are looking for a vehicle. Andrea made the paper work part of it seem effortless.

samip84

Dec 18, 2013

This was my first car purchase by myself. I was terrified. Adam and Greg were wonderful and I couldn't have asked for a better experience. I never felt pressured or walked over. Everyone there is great! The car was perfect and I absolutely LOVE it! The price was great too which makes it even better. From the first contact to driving away with my 'new' car, the whole experience was better than I imagined. A huge thanks to the entire team there. I will definitely be sending others their way when they are ready to get a new car too.

brentretter

Dec 16, 2013

The reason I went to O'Daniel Jeep is No. 1,I've bought a new car from them in the past and No. 2,is their selection of Jeep vehicles. The salesmen are very personable and they know their products very well. They were very easy to deal with and kept me informed on every step of the process,[ I ordered a new Jeep] I will highly recommend them and I would buy another vehicle from them in the future. Sincerely, Brent D. Retter

SharhondaSanders

Dec 14, 2013

My family was given exceptional service!!! Better than most dealers. This team made me feel like family, and I will be forever grateful for the opportunity to live the dream in my new SUV. You guys ROCK!! I would refer all of family and friends to O'Daniels!

baron1roger

Dec 8, 2013

I had visited 5 other dealers in the area. O'Daniel was the only dealer that was willing to get me in the price range that was in the budget that I had set for myself. Pat had given me a choice of 6 cars to choose from and was willing to go the extra mile to make sure it was the right fit for me and that I was happy with my choice. They had the car ready when promised and it looked great. Pat has even checked up from time to time to make sure that I know of all their specials that they offer. I have sent over 6 people to this dealership and will do so in the future

Steph9808

Dec 3, 2013

This dealership is over 60 miles away from our home. This dealership goes above and beyond to please the customer. It is so worth the drive. Our salesman, Adam Sauerland, was absolutely wonderful. He found us the perfect vehicle and made the trade effortless. I wish the dealership was closer to home so I could use them for service also. I just can't say enough good things about the salesman and the dealership. They are both top knotch. The finance department even shopped around for us for a better rate. I will be referring all of our friends!

928porsche

Dec 2, 2013

This is the 4th and 5th cars we have bought from O'Daniel's in the last 5 years. The 3rd and 4th from Keith Hall.Keith is a down to earth guy and we love working with him. Just watch it when he offers to let you drive one of the high end sports cars, Because like us you will probably buy it.This was our first dealings with Chris Matthews (Sales Manager). I always enjoyed working with Jeremy (Previous Sales Manager) Chris had some pretty big shoes to fill after Jeremy left. He did a great job and we look forward to working with him again in the future.We can wait to see the new building and service center.

Heatherz12

Dec 2, 2013

We had a great experience. Adam and Andrea were wonderful to work with. I am Very happy with my Jeep and would recommend this dealership.

Olevia90

Nov 26, 2013

Drew was amazing and very helpful to our needs. He didn't stop trying for us until we found the right vehicle. We love our new jeep and will be back in the near future.

EarlP

Nov 25, 2013

O'Daniels was a great place to purchase my new Jeep Wrangler. I had done most of my comparing on-line and found the exact vehicle and price I was looking for on thier lot. I had never been there, it is a very well kept dealership with a very nice showroom, when I went to look at the Jeep I was treated very well by all the staff with immediate help and friendly sevice. Corey and Andrea both did a wonderful job thru the purchase proccess, there was no pressure and no hassle , they helped me with my supplier discount and worked very well with my bank thru the financing proccess and worked around my shedule without any problems. Corey was very informative about the Wrangler I chose and did not quit when I walked out the door, he has contacted me to make sure I was happy with my new Jeep and has also helped me with deciding on some accessories and even volunteered to help me install a new soft top I am considering. I was also invited to the ODZ Jeep Jam next summer and am looking forward to it. I am very pleased with the sales and service at O'Daniles and would definetly recommend them.

jecollins85

Nov 25, 2013

Great experience. Mark does a great job of listening to your needs and doing everything he can to accommodate them. Too many sales people treat you like a sale instead of a person, felt like I was buying a car from a friend.

jp2611

Nov 24, 2013

Purchased a '14 JKU Wrangler, was in a wreck, Jeep was totaled. With ODZ and Pat Garret's help we were able to replace the Jeep within 5 days even though they did not have the Jeep we wanted in stock.

kchafin

Nov 22, 2013

It was a great experience working with Roberta. She responded to every question or request in a timely manner making us feel she genuinely cared. Beyond the sale she has gone out of her way to keep her door open and help in any way she can. Roberta's customers truly are number one we walked away feeling we had found a new friend.Mike & Kathy Chafin

marklapp

Nov 22, 2013

I was so pleased with the service that I received from Roberta Parkison that I had my company go to her to purchase two company vehicles. She will be the first one that I contact for any future purchase that I make and I will recommend her to anyone that I know who is in the market for a vehicle.

naruss10

Nov 21, 2013

Went in looking for a Jeep to buy for our family to feel better about having our little baby out and about in the Indiana winter. I received great service from the start. Pat was very informative about every vehicle we looked at but at no point did i feel pressured into buying or driving anything. Once we found the vehicle we wanted we noticed it was a little out of our price range and Pat and the managers worked well with us to get the payments down where we felt comfortable. Would definitely go back for any future purchases that we will be making.

Oryx83

Nov 21, 2013

A friend of mine knew I was looking for a new vehicle so he suggested we go look at your lot first. I am glad we did because I doubt I would have had a better experience anywhere else. We were immediately greeted by "Tex". First thing that struck me about him was how friendly and NOT fake he was. This was not my first time buying a car, but it was the BEST time I have ever had! He was very knowledgeable of the vehicles that I wanted to look at. On the test drives he not only conversed with me he also spoke with my boyfriend and my friend that came with me. He related to us and our interests. He didn't spend alot of time talking about me buying the car which made me feel much more comfortable. Even when we asked him to have a few moments to have a pow wow amongst just us he was totally cool with it. He was willing to work with me on a price. Once I signed the papers he greeted me outside with my new Subaru and wished me well. I will totally be back the next time we need a vehicle and I look forward to working with him again. Give the guy a raise! :)

Cspoltman

Nov 20, 2013

Pat really went the extra mile to listen to what I was looking for...great experience! I would definitely shop here again and recommend my friends.

Jdowns10

Nov 20, 2013

Local dealer that makes you feel like family with the help of Pat Garrett. They help out with the local DAV with the largest fundraising campaign in the state for the Disabled American veterans. Pat goes above and beyond and really cares about his customers.

Kspoltman

Nov 20, 2013

Great Job! He really helped me with all my questions that I had about Jeeps. I really like that he knew what he was talking about and I did not feel like he was telling me lies.

toddfink

Nov 20, 2013

Great local dealer with care for the community! Go see pat Garrett for any help that you might need finding a great vehicle for you or a friend!

equinox84

Nov 18, 2013

Mark Campati has been working with us for several weeks. He was very patient with us and helped us to find what we liked and wanted. He found what we were looking for and worked with us very diligently on the price. Andrea was very courteous and helpful and explained everything about our paperwork and got us the best rate she could. If we ever decide to get another vehicle we would definitely go back to Mark and Andrea. We also would recommend them highly to anyone else.

thezinks

Nov 15, 2013

Nice car. Annoyed with the sales/negotiation process. Got a ridiculously low quote for the trade in on the first go-round--not even close to value--just looking for simple honesty. Would rather deal with someone directly who could be honest with us than the "let me go talk to my manager" routine. Felt like we got an OK deal--not a GOOD deal.During the purchase process, was not asked what name we wanted the vehicle titled in. The processor basically refused to reprint the paperwork after he was questioned about it.It was a learning experience.

crazygurl80

Oct 5, 2013

i had a really good experience with them and they were all so nice and really friendly i have never been to another car lot that has been as nice and friendly as them. I just want to thank every one for the good work that u guys do there and i dont think there is anything you guys could do to make anything better.Every one there is so awesome. the two employees that i worked with was really awesome too. thanks again for the wonderful experience

Alisonjenkins

Oct 2, 2013

Friendly and professional atmosphere. Willing to go above and beyond to find exactly what vehicle I was looking for. I would recommend Drew to others searching for a car.

Tom Youngblutt

Sep 25, 2013

My total buying experience working with Mark of Odaniel's use car sales was excellent. Professionalism, Courtesy & Follow-through were traits Mark exhibited with ease, both during and after the sale. I would highly recommend my family and friends to shop at Odaniel Chrysler, Jeep, Dodge Ram. Mark placed trust and integrity first and foremost while working with me. Mark deserves praise for his outstanding sales skills.

Nathan0996

Aug 20, 2013

When considering purchasing my 2nd new vehicle in 1 year the decision to come back to O'Daniels was clear from the start. I had such a great experience working with Justin Harding the 1st time I knew he'd be the one to help me with this decision. I again was not disappointed and the O'daniels team and Justin pulled through. They didn't have the truck i wanted on the lot but no problems, they went to Chicago and got one for me. Justin worked hard for me to get me the RAM truck i wanted with the options i wanted and the exact color. It was no easy task with only a couple in a 250 mile radius. Justin's no pressure, "for the people" attitude makes him one of the best sales person's to work with. I highly recommend going and seeing Justin if you are in the market to purchase a new or used vehicle. I know that when I'm ready to purchase another vehicle Justin at Odaniels will be my 1st stop! Tell him Nathan sent ya!

09Flex

Jul 23, 2013

Our experience with O'Daniel Auto was very positive. We found their dealership through the internet and submitted an inquiry for more information. Their response was prompt and friendly. The information sent was thorough and helpful. An appointment was made and we visited the Dealership. Immediately upon arrival the sales and service were friendly yet professional. We were very impressed with the overall appearance of the dealership. We knew we wanted to work with this dealership, and in-particular with Josh Burkhardt. He was up front and honest about the vehicle we were interested in. There was a small tire issue with the vehicle and Josh (with the service department) went above and beyond to fix the small issue. We were so pleased with how everything was handled we purchased that vehicle. We remain confident that this dealership will support us and this vehicle in the years ahead. We will definitely return to O'Daniel Auto for our future purchases. We also hope to work with Josh 'Tex' Burkhardt again. He is an excellent sales representative and a new friend.

wocar

Jul 22, 2013

I bought my 1st vehicle in 2006 from Pat Garrett and from that experience I did not hesitate to purchase my 2nd vehicle in 2013. I like the fact that I can order what I want and I am not forced to take a vehicle on the lot. I am always treated as a very important customer by Pat. The finance was a very easy transaction, thanks Shaylene. If you are looking for a Chrysler product vehicle in the Fort Wayne area, ODaniel's is the place to go.

JessicaG489

Jun 27, 2013

Oh my, where to start! We had been looking for vehicles online for about 3 weeks, finally found a Jeep we could both agreed on. My husband refused to go talk to someone because he just wanted to look at the vehicle and not be pushed into buying something we didn't really want. We were referred to Elizabeth from a friend. She was very knowledgeable with all the vehicles, if we had a question she would give us the answer. She had a couple vehicle ready for us to look at, just to compare all the options! My husband and I were beyond impressed, she is the type of person that is not interested in just selling a car but getting to know you and making sure you are going to be Happy!

hensondog

Jun 13, 2013

Wonderful experience! We felt very comfortable with John and really appreciated his "easy going-no pressure" sales approach. John truly made the deal for us. When it came to financing, Bob made the process extremely easy. We did shop around at other dealers, and O'Daniel was by far a leader in their industry.

gordonbarb

May 14, 2013

Have enjoyed my relationship with O'Daniel Jeep for many years. Have always received excellent service and fair dealing on purchases. This is our 7th Jeep.

Harleyfrankies

Apr 4, 2013

Working with Elizabeth was like working with friends.The ezperience was not as a costumer and a sales person,it was as two friends find what whe other wanted!!! When she walked up I told her if she presured me I was gone,that I wanted what I want and that was it.She said great I will help and she did!! It was a pleasure to buy from her.O'Danials got my bussiness because of her!! Thank you Elizabeth!!

Jeep_Dude

Mar 28, 2013

I ordered my Jeep from the factory through O'Daniel Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermarket equipment once my Jeep arrived from the factory. Roberta Parkison made sure that everything went smooth and she was there every step of the way to make sure the process went according to plan. After my Jeep arrived from the factory, Roberta was sending me pictures before the modifications took place. I had leather seats installed after my Jeep arrived from the factory. I also had a 2 1/2" lift kit installed, as well as a new front bumper, winch, wheels and tires. After I took delivery, I was back to O'daniel Motors to have the new front bumper and side rails installed. Flawless installation by the body shop!!I can't say enough good things about Roberta. She is as nice a person as you'll ever meet. No pressure sales tactics. She wanted to make sure I got the best deal possible and made me feel like I was her only customer. Make sure you ask for Roberta by name when you plan on going to O'daniel to buy a vehicle and your experience will be a great one!Craig Ruskaup is the sales manager and he was my go-to guy for ordering the right equipment and making sure I got the right price on both the equipment and labor. He knows Jeeps and most importantly, he knows Jeep equipment. You will find no one better in the business as Craig when it comes to Jeeps!Bob Kimes was a pleasure to work with when it came down to financing and again, everything went smoothly from the time we sat down until I left with my Jeep. I would definitely recommend this dealership hands down over any other Jeep dealership between Mishawaka and Ft Wayne and I won't go anywhere else in the future.

sstoner99

Mar 24, 2013

I had bought my previous car at Odaniel so I always considered Odaniel. I am happy with my purchase of a jeep liberty. The only thing I would suggest is to post price as final price if there is no negotion in the price. It also may be a bad idea to give interest rates until you know the rates the purchaser is going to get. Otherwise it was a good experience.

drhille

Feb 8, 2013

Elizabeth was knowlegeble, kind and available whenever I had questions. She took the time to hear my story and applied no pressure. She did everything to make the process customer friendly.

kalito16

Feb 1, 2013

I felt like Roberta has done everything in her power so I can get the car I want with the price I want. Even though, it was a long process in the making, I am very pleased with the end result. I definitely recommend Roberta to other customers.

Sloffeba

Jan 29, 2013

Mark Campati is very friendly, sincere, and professional, without making you feel like you are under high pressure to buy. He was very helpful and we were in and out of the dealership owning a new car all in the same day.

MikebSnyder

Jan 10, 2013

Roberta was very helpful and knowledgeable throughout the process of buying my new Jeep. She was very easy to work with, never resorting to high pressure tactics, yet remained engaged with me every step. Roberta went above and beyond both during and after the sale, coming in on her day off (a Saturday nonetheless) and taking care of all logistics getting my Wrangler in for it's detail and to install an accessory.She took time to show me all the features of my new Jeep, including showing me how to take off and then reinstall the soft top (In January!). Bottom line is I would absolutely purchase again from both Roberta and O'Daniel.

mattbow05

Jan 1, 2013

I went into the dealership to get my car appraised and look into used cars. Pat was there to explain leasing an option I had never thought about or looked into. He explained the "lease to own" option perfectly so it made sense. I was able to get more car for my buck. Great job showing all avenues of car buying.

Jeep Lover

Dec 16, 2012

I just purchased a 2012 Jeep Liberty at ODaniel and the entire experience was amazing.Great customer service, the entire staff was friendly and professional, it was my first experience with this dealer and it won't be my last. No high pressure, no hidden costs, laid the purchase out with my trade,in black and white. I have been to "the other guys" in Fort Wayne, where all they do is throw a monthy payment at you with no explanation on how it was calculated. No games at O'Daniel's! Thanks for making this car purchase great!

finlayson53

Sep 24, 2012

I was impressed with the exceptional service I received when trading my used car for a 2011 Dodge Avenger. Mark and Shaylene were wonderful. They were both excellent at their jobs. Everyone I encountered that morning was helpful and friendly, even other salesmen that I was not working with. I have already told friends about my wonderful experience and will continue to tell anyone who asks.

mmr0427

Sep 17, 2012

The overall process of selecting and purchasing my new car was very easy. Everyone in the dealership is friendly and seem happy to be there. I am a repeat customer and will continue going to ODaniel anytime Im looking for a new or used vehicle.

Richard Hartman 49

Aug 1, 2012

My wife and I have purchased 5 new vehicles and 6 used vehicles over the last thirty years. The experience we had with John Smith (sales) and Casey Jones (finance) was by far one of the best ones we have ever had. John wanted to make sure we understood what we were buying. Casey wanted to make sure we understood the financing and what we were getting with the warranties. I was extremely pleased with our whole experience.

dusty0925

Jul 30, 2012

We are very pleased with O'Daniel as well as our sales rep, Roberta Parkison. She was very helpful and patient when showing us numerous new Jeeps they had on their lot. She was also very patient when it came to the negotiating and we feel we were treated very fair. The follow-up and communication to get some different options put on our new vehicle (new leather seats and new rims) were very good. Everyone was very friendly and we never felt pressured to go one way or another with our decision. We would highly recommned Roberta and O'Daniel for your next vehicle.

gregj96

Jul 30, 2012

I highly recommend Roberta and O'Daniel. This is car number 5 that we've purchased from O'Daniel. We moved from Ft Wayne to Fishers 5 years ago and tried to make this purchase at a local dealership, but the salesman was a weasel and the dealership wanted to play games with pricing and payments. It was a very unpleasant experience so we walked out. We ultimately decided to make the 1.5 hour drive back to O'Daniel. Roberta was great to work with, we got a great price (including a supplier discount that I completely forgot about until she asked about it) and in general had a very pleasant experience. She has gone out of her way to make our long distance purchase as easy as possible and we'll be going back to her for our next purchase.

jeg123

Jul 12, 2012

Pat was a unique salesman in that he is very dedicated to his work. He kept in contact with me several times over the course of five months. He is very friendly and really seems to genuinely want to get you taken care of.I am not the easiest individual to sell a car to. I cut to the chase very quickly, as I have purchased many vehicles during my lifetime. Pat handled me just right in listening to me and ignoring my sometimes rude behavior(for which I apologized).The only fault I have with the dealership is the fact that my vehicle I was trading in was not given a good trade in price by them the first time I talked to them. They did eventually change their trade in value and we reached a deal.I will certainly recommend Pat to anyone I know that is looking for a vehicle and would purchase another vehicle from him if I need one.

terribonbrake

Jun 30, 2012

Our cells were ringing from dealers across the street as we looked at used vehicles at O'Daniel's. We were given time to look in windows and sit in seats for fit before anyone even came out to ask how we were. No pressures and hassles at all. We were there 1/2 hr before closing on a Friday and drove one vehicle. We were prepared to come back to look on Monday and were not pressured to stay, or go, but were offered other vehicles to drive. Our phones rang again as, "someone is looking at the vehicle you are interested in" and "I am leaving on vacation at 5:00" and "We can give you $3,000 for your van. Sorry, only $2,100. Wait, now $5,000", etc. NOT SO AT O'DANIEL. There was no pressure and Brett was very personable and respectful. He asked us questions and gave suggestions well beyond closing time. We were also treated very well by Shaylene Stevens. She helped us with our financing and explained everything in terms we could understand. She went over our credit scores and helped us fill out paperwork to get a car loan. We were able to trade in our van with a single dollar value that did not fluctuate as the deal progressed and left with a used vehicle warranty. The shop was closed by the time we were finished so I had to return for the free detailing and 5 gallons of gas. When I did, I had already broken the driver's seat by hooking my shoe on the side panel and detaching it from the seat. When Brett drove it for me, he had the repair of the seat done without my asking and at no charge. I also noticed a windshield ding from a stone that I had not noticed before and (Safelite?) was there to fill it in during the detailing. I could have been charged for the after sale issues of the seat and the window but was not. We agree with Shaylene's commented about Brett's integrity and desire to serve us. She said that they strive to not just sell us a vehicle but to provide the servicing of it and to help us with future vehicles. Everyone at O'Daniel was very professional and we felt so comfortable there we will not only recommend them but will return for future vehicles. If you need a vehicle, say Terri and Larry sent you.

jeffd2089

Jun 23, 2012

My experience at O'Daniel was a very positive one. Justin was able to find the exact vehicle I was looking for a did and excellent job of discussing my options with me. He was patient with me through the whole buying process and had been very accessible since I've picked up my new Jeep.

DarrylS

Jun 22, 2012

I was in search of a medium priced, excellent quality, pre-owned car and after several stops at dealerships, I contacted Pat Garrett to assist me. He was patient with my need for excellent vehicle appearance and operation. Pat patiently worked with me through several visits, phone calls, and email until we found the vehicle I eventually purchased. Pat was very knowledgeable about many different types of automotive options, he learned my preferences, and quickly focused on excellent options for me and my family. I will definitely utilize Pat Garrett and O'Daniel Motor Sales for my future automotive needs and highly recommend Pat to each of you.

msnicolegaunt

Jun 20, 2012

Found myself in an unfortunate financial situation and in need of a vehicle, I am picky and use to luxury vehicles. Pat and Shaylene went above and beyond- will definitely continue to purchase from this dealership. Professional, efficient, concerned and dependable- others can't touch it. Love my beautiful car! Thanks SO much.

Jeff McCracken

Jun 11, 2012

The dealership is like family to us. The Sales staff are just great people to deal with. The Service people are are extremely competent and knowlegeable.

wjmartin

Jun 10, 2012

I came to O'Daniel looking for a dependable car under a small budget, as I am in college and cannot afford much. Mark Butler went above and beyond and found me the perfect car, at a price I could actually afford. This was such a relief as other car dealerships kept showing me too expensive cars to me all day, just trying to make the extra commission. He knew the situation I was in, and treated me as a friend. He looked the car from top to bottom, and made sure I got the best. I highly recommend him. I felt I was under great care at this dealership, I'm so grateful!

kimbotts

Jun 1, 2012

This is the third Jeep I have purchased from O'Daniels in the last 16 years. I had a 96 Grand Cherokee that I drove for 225,000 miles, an 04 Grand Cherokee that I drove for 145,000 miles. I worked with Craig Ruskaup for the first two vehicles and it was a great experience.This last purchase was a 12 Grand Cherokee that Pat Garrett helped me with and I love it! Pat stayed in touch with me on a regular basis trying to put together different deals on a variety of cars and finally helped me by working a great deal on the 12 Grand Cherokee Limited. He was very helpful and went the extra mile for me. I have and would recommend O'Daniels to anyone who is looking for a new or used car.

phillm47

May 26, 2012

Justin Harding was a pleasure to work with. Justin is a professional, which seems to be rare these days in new automobile sales. He listened to my wife and I as to what we wanted. Then he "properly" demonstrated the vehicle we were interested in before discussing anything else. No "high pressure sales", no "what payment are you looking to be in?", no "if I can get a good price would you buy today?", none of the crap that seems so prevalent in new car sales. Justin was very accommodating with multiple test drives over period of several days. Then Justin located the car that met our desired option criteria and color via a dealer trade.There was a minor issue with the car when we took delivery. Justin took care of everything from scheduling the car back to rectify this minor issues, transportation while I was without my car (4 hours) and followup - again A+.The rest of the people we dealt with at O'Daniels were of the same caliber - friendly and professional.The purchasing & delivery process was the best I have ever experienced, and took less the 45 minutes - not counting my anal pre-delivery vehicle inspection. No shuffling from one person to another, just one business office person to finalize the paper work. Extended warranties were offered, but no "high pressure back-side sales", no "protect your investment with rust-proffing"...all that crap...just a straight ahead business transaction that was short & sweet.I highly recommend Justin Harding and the rest of the O'Daniels team. I would, and will, do business with them again !

marken24

May 21, 2012

Rob is an honest and likeable guy. Rob never made us feel like he was trying to make a quick sale or pressure us but instead was there to help us. Rob is knowledgeable about the vehicles he is selling and obviously likes his job and has a passion for cars. I expect that in a few years when we are in the market for another vehicle, Rob will still be there and will still be smiling.

nanturrin

May 17, 2012

I was apprehensive about buying a new car. I was afraid of being pressured into something I didn't love. I knew if I would be investing a good amount of money and I wanted to make sure it was well spent. Fortunately I got the pleasure of meeting Elizabeth Conner. She was genuinely friendly. Very nice smile and calm disposition. She immediately put me at ease. She asked me what I was looking for. The beautiful car I had seen a few weeks prior was still on the show room floor. It was exactly what I wanted except no leather seats. There was no other car that caught my eye like this red convertible. To my surprise it was possible to change the cloth to leather. They had the exact color I needed. Elizabeth made arrangements to have the transition from cloth to leather in less than 2days. I am so happy with my Red Chrysler 200 convertible! Thank you Elizabeth for making it easy for to me understand the difference ways to finance. Your enthusiasm for my purchase was genuine and really made me enjoy buying my car. I will recommend you to anybody thinking of purchasing a new vehicle. My leather seats are so soft and luxurious! Casey Jones, thank you for doing the financial part. You also just continued to make this experience great. Sincerely, Nan Turrin

heidimccoy

May 14, 2012

We have purchased 4 cars from Rob Coulter. Whenever we are in the market for a vehicle, we ALWAYS call Rob first. I can't imagine going anywhere else because I doubt anyone else would treat us like "family" like Rob does.

price38

May 14, 2012

My past two cars I have driven out of state to find the best deal; however, we worked with Justin Harding (sales) at Odaniel West and he helped us find the Jeep we wanted AND in our budget. Odaneil was the only dealer we needed to visit. :)

gbatterton

May 10, 2012

I had the exact experience I was looking for with Mark Campati. I gave him a list of features I had to have and wanted in a used car, a price range and when I wanted to buy. He went right to work and soon I was getting emails with good detail about potential cars. He checked to make sure he wasn't sending too many and pretty soon we had found just what I needed at a good price! I never felt pressured and the whole experience was great!

leppertruck

May 9, 2012

Clearly Roberta and the staff at O'Daniel know what they are doing. They were very friendly and very patient with us as we were making our decision.I never felt pressure but knew the advise I was given was accurate and helpful.

jgerke

May 7, 2012

I found John Smith to be great to work with. John's knowledge and understanding of my needs was unsurpassed. He made my car buying experience fun and easy. In the future, John will be my salesperson of choice when I begin another car search. I appreciate all John did for me. Also, Casey was great to work with as well. He explained all the paperwork and made it very easy for me. Thanks guys and to O'Daniel's as well.

kathekm

May 3, 2012

Buying a new car for me is stressful. I don't like change and driving is a necessary evil. I'm one of those scared drivers no one wants to get stuck behind so finding the right vehicle is essential. (Not just for me but also for everyone else I share the road with.) Thank goodness John Smith at O'Daniel understood this and made trading my trusted old SUV in for a new one a great experience and took the fear away. After test-driving everything and asking millions of questions from performance to mechanics Mr. Smith helped me find the perfect vehicle for my lifestyle. I am amazed at his professionalism, knowledge, willingness to assist and most of all Mr Smith's kindness and patience with a difficult, skeptical, potential buyer. Most car salesman would have left me standing in the lot. Not John Smith, he lived up to his title Trusted Sales Adviser! John stayed with me and gave me better then five star royalty treatment. He helped me land a more then a fair trade-in price for my worn out vehicle, found me the best value and rebates, at the price and interest rate I wanted. No easy task. I drove my Brand New 2012 Jeep Liberty Latitude home to Ohio with pure joy and confidence and because of John Smith's help my new vehicle and I will become long time happy driving partners. Also rest assured because I love my new Jeep, I'll be leading the pack and no one will get stuck behind me. Buy from John Smith and O'Daniel Dodge and Jeep; you'll be glad you did, they're the best! Five stars all the way!

Betta8

May 2, 2012

Pat and shaylene were wonderful to work with. They bent over backwards to help us in purchasing our new vehicle. We changed our minds a few times on which car to purchase and they gladly helped us at every turn from financing to finding the right vehicle for us. I will definitely come back to odaniels in the future to work with pat and shaylene again when looking for a new vehicle.

emmylou

May 2, 2012

We just bought a new Dodge Journey through Adam. The color we wanted was being transported at the time we met with him so we knew it could take several weeks before we were able to drive it off the lot. Adam was very proactive in communicating with us to let us know where the vehicle was at all stages and was always willing to answer any questions we had. After the Journey came in he took the time to go over everything in the vehicle to make sure we understood all the features we have. We enjoyed working with Adam and would definitely recommend him to anyone looking to have an enjoyable car buying experience.

markymark09

Apr 20, 2012

Elizabeth made buying my new jeep a very great experience. She was very knowledgeable very helpful and always available for questions that I had. She made the buying process simple. She explained everything to me and all the features of my new vehicle. I would recommend her to anyone searching for a new vehicle. I plan on seeing her for my next new car purchase!

schwany0

Apr 11, 2012

Great staff, great selection of vehicles, excellent service and very competitive pricing. They really go out of there way to help you with your needs!!

Magebrujoe1

Apr 4, 2012

Jenny is a super person! Talking with her makes you glad you got up in the morning! Contacting her makes car service almost pleasurable. ( Still want a car wash Jenny!)

liberty2011

Apr 3, 2012

We had a great experience at O'Daniel Motor Sales! Mark Campati was a pleasure to deal with and was willing to work with us and find a car within our price range. I highly recommend this dealership and Mark Campati!

vjrumple

Mar 28, 2012

Justin was wonderful to work with and very professional. We never felt pressured to complete the sale, and he was always making sure we had the answers we needed before the sale completed. He truly had our best interests at heart, and was great to work with. He went over many details and options for us, and allowed us to make the right decision for our family. We were very impressed with how he handled our sale with confidence and knowledge, but always put us first. Thank you for helping us find our Dodge Journey!!! I would highly recommend Justin and the rest of the team at O'Daniel for their wonderful work!

Jozer

Mar 26, 2012

I will recomend Pat Garrett and O'Daniel Motor Sales anytime I know anyone in the market for a new Jeep. I was very pleased with the overall experience and I totaly love my 1st Jeep.

SDaley

Mar 13, 2012

Adam was great to work with!! A friend of mine and my boyfriend have both bought cars from Adam and because of his exceptional customer service, I knew that I wanted to work with him too. He went above and beyond my expectations. I've bought several cars and this was by far the best car buying experience I've ever had. Thanks Adam!!

beezermutt

Mar 1, 2012

I was greeted as soon as I entered. The salesperson asked how he could help me and really listened to what I was looking for in a new vehicle. I was a little disappointed in the trade-in allowance, as Kelley Blue Book gave a higher amount.I am very pleased with my new vehicle.

mannova

Feb 17, 2012

Our new car purchase was a great experience at O'Daniel's. Our salesman, John Smith, was extremely helpful, knowledgeable, and professional throughout the whole new car ordering,purchase, and delivery process. John Smith and the O'Daniel Dealship went above and beyond our expectations during and post sales. I would highly recommend John Smith and the O'Daniel Dealership to anyone looking to purchase a New Chryler or Jeep Product. These guys are Five Star - 1st Class all the way!

Nathan0996

Feb 17, 2012

O'Daniel's made the vehicle buying process the best I've ever experienced. Everyone was so nice and helpful. Justin Harding my salesman made me feel like the dealer was on my side for once. He was not high pressure and fully explained every option that I had available. Justin also made sure I stayed within my budget and still get the things that I felt were important in my new vehicle. I would and will go back to O'Daniels for my next purchase.

maz78

Jan 24, 2012

Once sale was complete failed to respond to emails and calls for scheduling DVD install. DVD was already paid for in total price. Turns out he didn't even send the purchase order till two weeks after sale despite knowing we were in a time crunch. On day of install he provided a loaner car which was less then acceptable. Early 2000 minivan with rust corrosion the size of baseballs. When I told the sales person the car was unacceptable and I refused to drive it they had me wait 15 minutes for another one, despite the dealership being completely empty. Ultimately provided me with a 2011 Malibu with warning lights flashing because the front left tire was practically flat. Apparently they thought I was being rude when I refused to accept the beaten down minivan because they sent an email to my husband saying, they heard from a co-worker that I was extremely disrespectful in the morning when I came in to drop off my Jeep for service. This was an unacceptable way to conduct business, as John did not deserve the berating he experienced with the witness of other employees. He would expect me to make an apology to him when I come in that evening to pick up the Jeep.

tom123

Nov 3, 2011

good job, better than the prior time when you forgot to put the oil cap back on. still takes a bit long vor someone waiting in the lobby

Patron

Nov 2, 2011

We took the van in. The service was timely. We had no issues.

PT Cruiser Lover

Oct 28, 2011

O'Daniels cares about the customers and their cars...I take my PT cruiser there for service as needed. They are very nice, friendly, knowledgeable about my car and the service needed. They make me feel welcome. It is very clean and they have the best customer service ever. I can make an appointment and they get me in and out in no time..

Computer Mom

Oct 22, 2011

Service team was very professional - treated us as valued customers

Curlie

Oct 20, 2011

Always get my cars serviced at this location. They are fast and friendly.

Dave B.

Oct 20, 2011

There was a recall on my vehicle. They handled it well & the work was done quickly.

Greg W

Oct 20, 2011

Car still under warranty but staff has always been very helpful and strives to take care of customer in all ways service write guys knowledgeable and freindly my experiences so far have been very positive and I will comtinue to have service performed here long after my warranty has expired.

Hicks512

Oct 20, 2011

Had great service at Chrysler Dodge, O'Daniel West. Corey was our sales rep, awesome guy. Got us looking at some cars, but knew our needs well and found us our 2011 Dodge Journey! Got a good deal, and worked with my credit to get me a payment I could afford.

Hodgy

Oct 20, 2011

Friendly and knowledgeable staff. Service time is usually quick.

Home maker

Oct 20, 2011

I always get my oil changed here and it's always done well and on time.

Pacifica Attorney

Oct 20, 2011

O'Daniels Service Dept. is outstanding. The service reps know me by name and always do their best to accommodate my time demands. They onve fit me in early in the morning and fixed our car when we had a problem the morning we were to leave on vacation. They make the service experience as pleasant and convenient as possible. I also completely trust them and have never felt they were "steering" me wrong.

Tldawkins

Oct 20, 2011

The puchase process was very good. Service is always timely. Prices for both are fair. The employee attitude is excellent.

Webster

Oct 20, 2011

I bought a "bumper to bumper" service contract with this dealer on a used car I purchased elsewhere. The service is a friend of my children and did so on his recommendation. I have been very pleased with the service follow through.

LoveMyJeep!

Oct 19, 2011

I bought my 2011 Jeep Patriot in July and I had an amazing time. I went in to talk to Adam Sauerland who was referred to me by another dealership. He was busy when I arrived (I didn't have an appointment) and I felt like everyone bended over backwards to help me out while I waited. They already had the car I wanted ready for me to test drive and they ran through everything I would need to know before I took it out, even giving me a route that would give me a lot of different roads to test. When I got back to the dealership, Adam was there waiting to greet me and he made the rest of the process easy as can be! Needless to say, I had that Jeep in my garage the same evening! Unfortunately, I was rear ended the very first week of October. I hadn't even had my first oil change yet! I was CRUSHED, but again, O'Daniel bent over backwards. When we called to see if we could get an estimate done, the very first thing they asked me was if I was ok. They showed genuine concern for me as a person, as well as my Jeep. Now I should be getting my fixed Jeep back on Friday and I can't wait!! I miss it so much!! I loved my experience at O'Daniel from the moment I walked in the door. And I couldn't love my Jeep more. :)

DNiezer

Sep 12, 2011

We have been very happy with the O'Daniel dealership. Jeremy has worked with both cars that we have purchased and he is on top of things. This is the first time working with Scott and he knows his car. Scott has followed through on everything and on a timely basis. Always ready to offer assistance.

mcpeakm

Jul 29, 2011

I had never bought a vehicle from a dealership before so I was nervous and had barely any idea what I was doing. Mark Butler was an incredible help. He walked me through the car selecting process step-by-step and answered all of my questions. The business office was fantastic as well. Shaylene Stevens walked me through the buying process, explaining everything to me. I never thought that buying a car would be so easy. The people at O'Daniel are wonderful. They made the process so easy. When it is time for me to purchase another car, I will probably be going back to O'Daniel.

kimtinker

Jul 25, 2011

I originally went to the Odaniel dealership to take my boyfriend to pick up the car he purchased. I was so very impressed with the customer service that we received from Shawn, I told Shawn I would be back when I was ready to buy a new vehicle. My boyfriend bought his vehicle in November 2010 and I was back in May 2011 to purchase my vehicle. Shawn went over and beyond what was required even after I drove off the lot. Whenever I called with questions or concerns, Shawn never hesitated to help me. Out of all the vehicles I have purchased and all the dealerships I have done business with, my visit here is by far the best. I have and will continue to recommend Shawn McSweeney and O'daniel to everyone I know. Thank you Shawn for your excellent customer service.We appreciate all you have done.Thank you, Kimberlee M Williams and Alvin R Sanders

djb228

Jul 20, 2011

I recently purchased my 2nd new Jeep Wrangler from O'Daniel and Rob Coulter. I cannot say enough good things about my experience. From sales (Rob Coulter and Denny Dubay) to financing (Bob Kimes)to service the experience has always been top notch. I recently totaled my 2010 Jeep Wrangler and the first place I went for a replacement was O'Daniel. Rob Coulter set me up in a brand new 2011 Jeep Wrangler and both he and Bob Kimes worked with me to get the best deal available. I plan on keeping this Jeep for a while:), but will definitely be buying my next vehicle from O'Daniel and Rob Coulter.Sincerely,Derek Bernard

stacyt0812

Jul 19, 2011

I recently purchased a used vehicle from O'Daniel Motors. I had an excellent experience and would highly recommend them. I am recently divorced and was very nervous about purchasing a car by myself. Mark Butler went beyond my expectations to ease my anxiety, and help me find an affordable and reliable vehicle. He was always available and happy to answer my questions, as well as offer advice. While turning in my leased vehicle, John Dore, at O'Daniel Ford in New Haven, was extremely helpful and friendly. I can't thank these two gentlemen enough for their thoughtfulness!

waverider

Jul 2, 2011

We very recently purchased a Ford Fusion from your Illinois Rd. location and were very fortunate to have Keith Hall as our salesman. Keith could not have been more friendly and helpful in our purchase.After only a couple weeks of having the car the emmission control light came on even though we didn't notice any performance issues with the Fusion. We called Keith and explained the situation to him and he immediately got to work on the info. we needed to get the car serviced and who we should contact at the New Haven Ford store. He also arranged for my wife to have a loaner car so she wouldn't miss any work while the car was in service. Our contact at the Ford store was Glen(didn't get his last name)who also couldn't have been more friendly and helpful.Dave Carrol also was instrumental in both our purchase of the Fusion as well as the service we needed. In summary, the O'Daniel dealerships at both Illinois Rd. and New Haven can be very proud of these gentlemen who we have had the pleasure to work with since we've purchased our Fusion. Keith is a unique individual and we look at him now not so much as a car salesman but as a friend always willing to help in any way he can. Dave and Glen deserve accolades as well for their dedication to your customers. We are just so impressed with O'Daniels and you can be sure we will let our friends know about the "top notch" service we have received. Keep up the great work and we will see you when it's time to purchase our next vehicle. Very sincerely, Jeff & Faith Hoehn

u00sww1

Jun 30, 2011

We had a very good experience at this dealership. Our main concern was getting a fair price for our trade that other dealerships in town seemed unwilling to do. We felt that this dealership gave us a fair price on a good used car and was willing to give us what we felt was fair for our trade. We walked away from another dealership in town (not related to this one) because of thier offer on our trade.

cmv4722

Jun 28, 2011

This was the first time we had decided to lease and Pat Garrett really helped us make an informed decision. He made sure we understood the entire process. O'Daniel will have our business for years to come!

krryan

Jun 28, 2011

We came to O'Daniel after visiting several dealerships. We were not pressured or made to feel we were waiting the salesman's time. We went backe and forth in our search between new and used. During all of this Mark (and Craig Ruskaup) were very paitent and we are very happy with our used car purchase and will be back in the future.

ajhensinger

Jun 27, 2011

I had a great experience at Odaniels while purchasing a used vehicle. Everyone there was very helpful and courteous. Rob Coulter was a friendly and informative salesman. I would definitely recommend Odaniels to anyone in the market for a used or new vehicle.

TM-SAS

Jun 26, 2011

Upon our first visit to O'Daniel, Mark Campati approached us and asked if we had any questions. We were in the market for a Suburban and there were a few at O'Daniel we wanted to ask about. We had a price range and several options we needed. The truck we were interested in was well out of our price range, but Mark explained all of the features and options very clearly. He knew what he was talking about. We gave the truck a quick test drive and my whole family, especially my wife, LOVED it. It fit all of our needs, except the price... so we said thank you to Mark and explained we are aiming lower for the price even though this truck was exactly what we wanted. We had been looking within a 250 mile range (on cars.com) and on various Craigslistings, and narrowed our choices down to 3 trucks: 2 in Fort Wayne and one in Portage, MI. The other one in town was a GMC Yukon XL and had everything except middle buckets... and it had high mileage (167K instead of O'Daniel's 65K!). The on in Portage had everything but had 150K miles and was about 2 hours away. We went back to O'Daniel and, after a couple hours, was able to get financed at a great rate and get the price we were comfortable with. We didn't walk away unsatisfied; we drove away ecstatic in our new Suburban! Thanks to Mark, Doug & Bob for working together with us to get the numbers worked out and handing us the keys so quickly! I will definitely refer anybody in the market for a new or used vehicle to O'Daniel and tell them to work with the same team we did.

wingsetr1

Jun 23, 2011

It was a pleasure purchasing a car from ODaniel West. My salesman, Keith Hall, from the time I entered the lot to the time the transaction was complete, made the process very enjoyable. He was very informative about the cars that I tested and did not put any pressure on my wife and I to purchase. I have purchased 6 cars from ODaniel over the last 6 years (new and used)and always request Keith Hall as my salesman each time. Additionally, Keith is very helpful and accomodating anytime that I need to bring my car in for service. He has gone above and beyond to ensure that I am satisfied with all aspects of owning a car.

bfleck88

Jun 21, 2011

We were very pleased with everyone at your dealership. We really enjoyed working with Mark Butler and Bob Kines. They were both friendly and very helpful. Mark has been working with us for a couple of weeks to find a vehichle that was the right fit. I hope that we can work with him again in the future.

myersnp

Jun 21, 2011

Mark Campati, at O'Daniel West, provided us with the best car buying experience ever. From the moment he met us in the parking lot until we picked up the car, he was extremely friendly and willing to go above and beyond to meet our needs. He answered all of our questions, and quickly found answers to the ones he did not know. Mark joined us on our test drive and ensured that we were able to experience the car at all speeds and in various traffic situations. He never rushed us to pushed into purchasing the car. When we decided to discuss purchasing the automobile, Mark was willing to take any offer to the manager. When a discrepancy appeared in the pricing on the internet, they immediately honored the lower price. They were also more than willing to negotiate on small repairs that were needed. The entire process from stepping on the lot, to financing, and taking the vehicle home was quick, efficient, and smooth. We highly recommend O'Daniel West and Mark Campati to anyone looking to purchase a vehicle. We will definitely return to O'Daniel to purchase vehicles in the future.

glenn10

Jun 17, 2011

My husband and I purchased a used vehicle from O'Daniel a few days ago. What a great experience!! We made it to the location near closing time and we were amazed at how helpful everyone was - they stayed well past closing time to get us financed and ready to go with our new vehicle. Mark Campati (Sales Representative) was fantastic! He never pressured us to buy. Instead he approached the sale in a helpful and respectful way. Honestly, he's one of the most professional individuals we have come across. After getting an amazing price on the vehicle, Bob Kimes (Business Manager) was able to get us excellent financing (better rate than we could find with local banks/credit unions). Bob stayed well past closing time to get everything squared away and treated us kindly throughout the process. Then Mark took a picture of us by our new purchase with his phone and messaged it to us soon after. Great personal touch! I absolutely love great customer service (and it seems hard to come by these days) - I would 100% recommend O'Daniel West in Fort Wayne and you can be sure when the time comes for us to purchase another vehicle, we'll call Mark Campati right away :)

gbucher

Jun 14, 2011

"It's a great day at O'Daniel," was how I was greeted everytime I called to talk to Shawn MacSweeney. And let me tell you what, every day I visited their lot, it was a great day. Used car salesman Shawn MacSweeney helped my fiance and I find a vehicle that will serve us well as we begin our journey into marriage. We had strict stipulations including: low miles, newer car, clean carfax, non entry-level car, and all on a tight budget (especially in today's used-car market).We started shopping the Saturday after Memorial Day, and O'Daniels was one of our first stops because we had heard from various individuals in the car business that they are company of straight-shooters. This was very important to me because I like doing business with people who share my values. At the end of our first day of shopping, we had not found a vehicle that fit our criteria and I apologized to Shawn saying, "I'm sorry, I know our criteria are next to ridiculous." He responded, "That's what I like about you guys!" At first I thought he was just giving us a line, portraying the typical car dealer. But by the end of the week, I found out he was genuine.Throughout the week following our first day, I received many phonecalls and emails of dealers I had spoken with online or in person saying, "Hey, come check this car out I found for you. I think you will really like it, and it is in your budget!" Out of the lot, we only liked one (from another O'Daniel dealer down the road) but it still was not what I was looking for. I have to admit, I got quite annoyed that some of the dealers were wasting my time by showing me cars that were not even close to meeting our criteria. And although Shawn was in the mix of people making calls (and probably the most frequent) he did so because he had something that we would actually be interested in. He offered up two new body style Avengers, one of the types vehicles we had been considering.Friday rolled around and I was about sick of shopping for cars, but I had already agreed with Shawn that Melinda and I would meet him during my lunch break and test drive the car. He was absolutely right. We loved the 2008, black, Dodge Avenger with 25k miles and one trim upgrade that had not even made it to the lot yet. The already reduced rate they offered us was still above our price range, so Shawn spoke with his manager (I'm pretty certain he ran to him because he did not want to keep us waiting) and they were willing to meet us in the middle.To be honest, when making a larger purchase like that, I never expected to walk away without a stomach ache, but because of Shawn's help and the exemplified values of the dealership, it truly was a great day at O'Daniel.

chriscole_aw

Jun 8, 2011

Our buying experience with Keith Hall was tremendous. I doubt my wife will buy from anyone else going forward. We feel that O'Daniel West worked with us on price and made it a possibility for us to make a much needed vehicle change. It was a first class experience and I was impressed by all parties involved associated with O'Daniel West. We were really able to connect with Keith on a personal level and by the end of the process we felt like we were buying from a friend rather than a "used car salesman". Extraordinary experience overall. Thanks!

SherylMcKinnon

Jun 7, 2011

I wanted to surprise my husband for his birthday with new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process was exceptional! The communication and updates I received from Adam as we were working on the surprise for my husband made the process great fun! Adam even followed up with me on his day off and was willing to stay late to meet my scheduling needs. Craig made sure we received the optimal rebates and Bob in finance was also a pleasure! We were 100% completely satisfied and would not go anywhere else!

gssstill

Jun 2, 2011

this is the second town and country minivan that we have bought from justin. we are comfortable working with him. the paperwork and convenience made it a painless deal. quite sufficient inventory. appreciate the reputation of the dealership. will go back again.

Adam7728

May 27, 2011

I had a great experience working with Pat Garret at Odaniel Jeep. There were no games at all. They told me what my trade in was worth, what the price on the new vehicle was. We had a fast, simple, and honest transaction. Will recommend for sure. Adam B Fort Wayne, IN

Garyd8949

May 27, 2011

This is the second time that I have worked closely with Pat, first on a recent Jeep purchase and now on a Chrysler lease. Most important to me is his ability to build lasting relationships. It is obvious that he is both passionate about his work but more importatnly passionate about his clients. As a national sales manager in industrial sales I understand what it means to impact clients with personal integrity, knowledge, and respect and Pat does that and more. I have been a client of O'Daniels and Craig Ruskuap through at least half a dozen leases or purchases and have continued to return to this dealership based on the staff that I have continued to work with. That includes all of the staff in the service department.

Lisa L Yates

May 26, 2011

I have dealt with O'Daniels for several years. The dealership becomes even better with each passing year! Pat G. is the best dealer as well. He goes out if his way to make me KNOW that I am a part of their customer family! THANKS O'DANIELS!!! Our latest visit was to replace a Jeep that had been totaled recently. My daughter KNEW Pat would have exactly what she wanted and even if he didn't have it.... HE WOULD FIND IT FOR HER!

Chris Gerhardt

May 25, 2011

O'Daniel's has become the only dealership that I deal with over the last 8 years due to the attentiveness and courtesy of everyone that I deal with, from sales to service. I have recommended family and friends to this dealership and everyone else has had the same satisfaction. Everyone in sales is friendly and I have never had to deal with the "old" salesmen mentality from any of them. They don't care who your sales person is, if you have a question they all stop to help. Justin, the sales person that I have personally dealt with solely for my last several purchases, is very straightforward and honest. His concerns are with making the process of buying a car as easy and painfree as possible. His knowledge of the vehicles on their lot is thorough, which stands out from many of the other dealerships in town. I know a great deal about the cars that I look at and regularly test sales people to see if they are honest and knowledgable, a test that I have not had to continue using once I started buying strictly from O'Daniel. The last point that continues to impress me is that the owner of the dealership does not sit in a nice cosy office while other people do the real work, as I have personally seen Greg out on the floor and even doing maintenance related duties outside. I respect any person who sees something that needs to be done and does not consider themself above the task.

marie britton

May 25, 2011

Bought a new Sebring from O'Daniel Chrysler in 2002. Have had tremendous service from their service department and really wanted to buy another new car from them for that reason. Corey Harris, my salesman, was a pleasure to work with, and went to great lengths to find the right car for me to assure I was pleased. Although young, he is quite knowledgeable and made sure I understood everything. I drive my cars for several years so good service is important. I would recommend O'Daniel Chrysler to anyone. They are a good dealer!

Yatesnl

May 25, 2011

Very helpful!! This is where we go to buy cars, I will return myself when I'm ready to purchase a new vehicle :-) Big selection of used cars, all in great condition, quick service, and they work with many financial institutions to get the best deal on financing. Honest, friendly employees. The service area is also helpful and straightforward. Alway a positive experience :-)

rmudrack

May 18, 2011

Adam really worked hard at getting me the vehicle I wanted. He was very pleasant to work with. The dealership did not have exactly the vehicle I wanted on there lot and he searched the surrounding area to get me the exact vehicle I wanted. Overall it was a good experience.

lnmalexander

May 11, 2011

Our salesman, Pat Garrett, was real friendly and helpful. He did not pressure us at all and we felt quite at ease with him. We would recommend him to anyone. Our dealings with finance dept. (Shaylene) was pleasant. She answered all of our questions.

indya43

May 5, 2011

I would highly recommend O'Daniel Motor Sales for anyone looking to buy a vehicle. I have bought 2 Jeeps from my salesperson Adam Sauerland and he has been great to work with. He does a nice job of following up and will also let me know of current deals and promotions. The employee's at O'Daniel truely provide customer service that exceeds expectations!!!!!!!

jeepjeep23

May 2, 2011

I would absolutely 100% recommend this dealership to anyone looking for a jeep. I was extremely impressed with how hard Corey worked during the purchase process. When I found a better quote from a different dealer, he even called to make sure it was legit, and then congratulated me on my find. It turned out that the other dealer told blatant lies, and afterwards I didn't hesitate to drive 2 1/2 hours to O'Daniel. My only regret was not going there originally! I'm thankful for all that Corey did. Shaylene was extremely personable, and explained everything very thoroughly to me.

psmanoloff

Apr 18, 2011

They don't get any better than the crew at Odaniels. Attitude reflects leadership. It starts with the service Manager, Randy Powell, and filters right on through to the cashier who checks me out. Randy's staff reflects the professionalism and courtesy that are so often missing in todays customer service businesses. I would and have recommended O'Daniels many many times. The service staff is courteous and thorough. If I call for routine maintenance, they always remind me of what services are due. If I call for a specific issue, they take the time to get to the root of the issue. My vehicle is always done, done right, and on time. I have experienced service beyond the call of duty many times. At one point, we couldn't find the cause of a phantom noise. It stopped everytime I brought it near the dealership. They never made me feel stupid and persevered with me. Finally when it was making the noise I drove straight to ODaniels, and without a prior appointment, my mechanic was summoned by Jenny, who then promptly got in the vehicle with me and went for an impromptu diagnostic ride. He was able to hear and identify the noise, and it was fixed as good as new within the week. Many people feel that dealership service is costly and less than personal. I feel that you get what you pay for and the peace of mind that I have in knowing that I have a service department that cares about me and that I can trust is totally invaluable. Keep up the good work ODaniels. You're the best!