Used Cars for Sale at North Olmsted Chrysler Jeep Dodge RAM in North Olmsted, OH

rsuch54

Nov 1, 2016

The manager at North Olmsted Dodge Jeep is very unprofessional they use xxxxxxxxx sales tactics advertise a much lower price online then refuse to sell for that price they would not come close to what 3 other dealer ships offered me on trade using a vin specific look up they forced me to test drive the vehicle before they would give me an appraisal on my trade in. I left this dealership very upset and I would warn anyone looking to buy there to go elsewhere.

Not going to happen

Oct 31, 2016

Immediately upon entering the dealership I could tell my salesperson Matt was not someone who is customer oriented. He was uneducated on the vehicle I was interested in and had a less than pleasant personality. Even the test drive was uncomfortable and awkward. Despite my hesitation with my salesperson I liked the car and was prepared to buy outright. When it came down to price negotiation Matt became severely agitated when I offered $1200 leads than what he was asking because the vehicle was not equipped with several of the features he originally told me it was. I felt my offer was very fair and he actually got annoyed as if I were wasting HIS time. Funny because I drove 2 hrs just to see this vehicle. As a woman I felt Matt had an aggressive almost bulling approach. Good thing I don't get intimidated easily. I walked right out of that dealership and will never go back.

Steven

Oct 28, 2016

Both Chris & Christian were wonderful. Answered questions and got the job done. Showed me around the new vehicles and how everything worked. Very nice guys!

Megan

Oct 26, 2016

Frank just being himself, plus you didn't give me any crap about rolling my van into the parking lot with a dead battery.

Theresa

Oct 26, 2016

The pricing for repairs was good and service was decent. Disappointed to find out they don't have a wash bay like most dealers do

Michael

Oct 22, 2016

Only did what was needed and helpfully updated the car on all recall items. Great place with great staff. Thanks for all your help!

never be back

Oct 20, 2016

Avoid North Olmsted Chrysler Jeep after working with a clearly new sales person I met General sales manager Joe Peck, now I know why car people have the reputation of being xxxx BAGS. This guy is a lying slime ball who has no business being in any type of management position . STAY CLEAR OF THIS DEALERSHIP!! Cannot even give this place one star.

Ryan

Oct 19, 2016

Every one was kind and worked to make me happy. I initially wasn't going to purchase and was just looking but found the right combination of service and vehicle.

Robert

Oct 12, 2016

It was easy. No hassle no gimmicks. It was close to home. The whole process did not take all day.

Morgan

Oct 12, 2016

Everyone I had contact with was very friendly and helpful. The service I received is the kind of service I'd want my friends and family to have. If you're looking at cars at this dealership I'd definitely go see Chris Weber or Like P.

Leonard

Oct 11, 2016

Quick and painless. Service was great. Would have been nice to have driven the Jeep without someone from the Store.

Gerald

Oct 11, 2016

They got me in quickly. I appreciated the quick in and out service. I was taken care of by polite friendly people.

Kimberly

Oct 6, 2016

Quick service, easy in and out. Nice waiting room. No hassles, they do what is needed and I trust them.

David

Oct 5, 2016

Very friendly! I felt like I got to know Anthony very well great salesman! I would go back again when time to buy a new truck

Michael

Oct 2, 2016

Anthony was very helpful showing my wife and I the differences of several style Jeeps and getting us in the price range we wanted.

Miles

Oct 1, 2016

The parts and service departments always go above and beyond to ensure maximum satisfaction! And the cashier is a lovely redhead!

Ross

Sep 29, 2016

Mark was great to work with - very professional, knowledgable, and straight-forward. I appreciated the negotiation process too. No funny business - we each proposed a price and came to a quick agreement.

David

Sep 29, 2016

Treated like family, Sales staff was friendly and very helpful. If they did not have the answer to my question they would get it for me. Very straight forward.

Brian

Sep 29, 2016

Mark was great.Very helpful and friendly. Had a great experience leading our Jeep Patroit. Would recommend to friends and family, will be back in a few years.

Michelle

Sep 29, 2016

Chris R was have very honest assisstance choosing the right car. I'm very happy with the whole leasing process. I'm referring my family here when their leases are up!

Nadine

Sep 28, 2016

Everyone was polite and friendly. No beating around the bush, got what we came in for, No one tried to push something that we did not want upon us. Thanks!

Sean

Sep 24, 2016

I went in for a recall. It was done in a timely matter. I was notified about my upcoming appointment, as well as called when it was completed. Everyone there was friendly and professional.

Judi

Sep 24, 2016

I was extremely impressed with how fast the service manager got my vehicle in to be serviced. He said that it would be dangerous for that part to fail. (It's a little scary to know that it could've failed, and another area dealer didn't even try to get me in until next week!) And I was equally impressed that my vehicle was picked up at my place of employment.

Kimberly

Sep 24, 2016

This was the first time we purchased a car from anyone except for Ford and I have to tell you that Mike and Dave won our loyalty. We purchased the car for our twin sons that will be tuning 16 in October. They both went out of their way to make it an extra special experience for them. I can honestly say that it was the best experience we have ever had purchasing a car and we have purchased quite a few. Thank you!!!

Scott Ryals

Sep 22, 2016

Friendly and accommodating sales staff, no high pressure sales tactics. Made buying my new vehicle easy and enjoyable. Would recommend to anyone looking for a new or used car.

Patricia

Sep 22, 2016

our Salesman Matt Durica was thorough and very nice. He made sure everything was perfectly done with our car purchase. The car was delivered when promised. We had a very pleasant and positive experience. Thank you.

JamesLynn

Sep 20, 2016

Just bought a brand new car from Todd, had a great overall experience. Very stress free, no pressure. Will come back for my wifes next purchase. Thanks CJDR.

Holly

Sep 18, 2016

Chris Weber was easy to work with; found a car fitting my needs and budget. Financing was easy and quick, as well.

davidb

Sep 15, 2016

Absolutely terrible experience. My work told me to go pick out a car based on a new promotion. I thought I was in for a real treat but this dealership just destroyed that and turned the whole thing into a waste of my time and a lot of stress on my end. Communication was terrible, the car was not ready when I was told it would take 20 minutes for me to pick it up and it was delivered with no gas, garbage in the compartments and I had to wipe down the inside glass when I got home. That's right I got a brand new car and had to go home and clean it. They offered to help me set up my phone to link to the car but didn't know how to troubleshoot when it didn't connect. It took me nearly 3 hours to get off the lot (not 20 minutes.) Overall, I was extremely disappointed with the service. My buddy who received the same promotion at the same time received his car 2 weeks earlier through a competitor and talked about how easy his process was. It just seemed like no one at the dealership wanted to work with me and my situation.

DavidB

Sep 15, 2016

Absolutely terrible experience. My work told me to go pick out a car based on a new promotion. I thought I was in for a real treat but this dealership just destroyed that and turned the whole thing into a waste of my time and a lot of stress on my end. Communication was terrible, the car was not ready when I was told it would take 20 minutes for me to pick it up and it was delivered with no gas, garbage in the compartments and I had to wipe down the inside glass when I got home. That's right I got a brand new car and had to go home and clean it. They offered to help me set up my phone to link to the car but didn't know how to troubleshoot when it didn't connect. It took me nearly 3 hours to get off the lot (not 20 minutes.) Overall, I was extremely disappointed with the service. My buddy who received the same promotion at the same time received his car 2 weeks earlier through a competitor and talked about how easy his process was. It just seemed like no one at the dealership wanted to work with me and my situation.

Henry

Sep 14, 2016

nice people, no pressure, seemed completely on top of situation. They got me in and out very quickly, with no unnecessary delay of any kind.

Jonathan

Sep 14, 2016

I had an online appt for 1pm, and they started on my Nitro right away. Looked at a Grand Cherokee Trailhawk with Mike, bought some filters from Ray, and it was done and waiting. Like always Andy took care of everything.

Kimberly

Sep 13, 2016

The employees were very friendly and helpful. They listened to what I was looking forward and helped me find what I wanted. Made the car buying experience an enjoyable experience.

Scott

Sep 12, 2016

Tony K and all the staff were great. All the staff were friendly and the negotion process went very well.

Brian

Sep 11, 2016

Andy was so nice and even though appointment availabiities were almost a month out, he got my car in to be looked at and saved us from a HUGE headache of switching cars since we work opposite shifts at home.

Anne

Sep 7, 2016

Our salesperson, Mark Brelo, was patient with us and knowledgeable about the vehicle. Nobody complained about working past closing time on a Friday. Everyone at the dealership was very friendly.

Dennis

Sep 4, 2016

This was the first oil change with the new car also purchased from this location. Quick service, 30 minutes or less, friendly staff.

Charlene

Sep 1, 2016

Friendly, knowledgeable and quick service. Called to remind me the free oil change was expiring and to set up an appointment.

Larry

Sep 1, 2016

I had an oil change, tire rotation and system update download. It was scheduled promptly, taken in on time and completed as promised. I'm not sure what else could be asked for.

Kathryn

Aug 29, 2016

I was greeted right when I walked in and offered something to drink which made me feel welcomed.The car I wanted to look at was brought to the front which was very thoughtful because I am handicapped.Very courteous and knowledgeable staff.

Patrick

Aug 29, 2016

Friendly knowledgeable service from Chris in sales. Took the time to explain everything about the different makes I was looking at during my visit

Patricia

Aug 27, 2016

Friendly service. Good understanding of product. The sale department & Finance department were both friendly & knowledgeable. Made my experience positive.

Lisa

Aug 26, 2016

Chris was fantastic to work with! He thoroughly answered all the questions I had, was pleasant and I never felt pressured into anything. I can't remember his name, but the guy that handled all my paperwork was really great too. He had me in and out of the office in no time. This was honestly the best car buying experience I've ever had!

Jeffery

Aug 24, 2016

I bought vehicles from this dealership before.... But the service department mgr is a different story! Christian was great at getting the job done!

Bradley

Aug 23, 2016

Facility was clean, personnel were helpful. Had to schedule an appointment over 3 weeks in advance. For the repair I had this wasn't a major issue but it is surprising that it takes this long to get my car in.

Cheryl

Aug 17, 2016

Even though they were extremely busy on the day I was there, they always made sure to stop and make sure I was ok and apologized for the inconvenience.

Jamie

Aug 16, 2016

Great service , easy to work with, car has some damage but dealer is making it right immediately by fixing the car at no cost and supplying a rental

Laura

Aug 14, 2016

Friendly, non-pushy salesperson. Agreeable to accept internet pricing after deadline expired. Quickly completed all paperwork for transaction. No waiting around, very prifessional.

Robert

Aug 12, 2016

I enjoyed dealing with Chris Weber and the whole Internet experience was positive with one exception. That being the volume of emails reference price changes on the car I was interested in.

Norman

Aug 12, 2016

Friendly people. Professional and well trained, easy to work with. I have been dealing with them for the past 20 years with no issues at all.

Tammy

Aug 12, 2016

The vehicles have been nothing but top quality, however the most important experience for me is my salesman relationship. When I work with my salesman Mac McGee, it feels like working with a long time friend whom I can trust. Having this trust has brought me to my 4th vehicle from Mac. This is our 5th vehicle from North Olmsted Chyrsler Jeep Dodge Ram.

Randall

Aug 12, 2016

The salesman cared and worked to get the options and price I was looking for. He was also very friendly to my wife and daughter,

Christine

Aug 12, 2016

Todd was able to find exactly the car I wanted. Lowkey transaction with Todd, no pressure at all! I have already shared my satisfaction with friends.

Stephanie

Aug 12, 2016

The time they took to fully explain everything I left understanding more than I thought I knew about the jeep I was buying

Zachary

Aug 11, 2016

The sales rep, Chris Rutkowsky worked very hard for us. He made the car buying experience great with his honesty and persinality.

Christine

Aug 7, 2016

Todd was able to find exactly the car I wanted. Lowkey transaction with Todd, no pressure at all! I have already shared my satisfaction with friends.

James

Aug 5, 2016

Our salesman was fantastic! Best dealership experience I've ever had! Kind and courteous, and a day of laughs and patience.

Eric

Aug 3, 2016

Was able to get me in the car I wanted in 1 day which took all the hassle out so I was happy

Patrick

Jul 31, 2016

Prompt, professional service and my jeep was ready on time as promised. Individuals at service desk listened to my concerns in writing up the repairs.

John

Jul 30, 2016

Everyone treated very well from the time i called and made the appointment, till the time i picked up my car from being service.

Michael

Jul 27, 2016

The sales representative was very helpful. He conducted business in a very professional, very straight forward manner yet was also very friendly and helpful. He made the sales process easy and stress-free with no pressure.

Linda

Jul 27, 2016

I took my van to your shop without an appt because ac died. Your guys kept it and when they had an opportunity checked it out and fixed the problem. I really appreciated them doing that.

David

Jul 26, 2016

Service was completed early and correctly. Everyone was helpful and courteous. Was a pleasant experience. I will recommend you to friends and family. This is my 4th Chrysler/ Jeep product and it won't be my last. Very happy with the products you sell. Thanks Again.

Rebecca

Jul 25, 2016

Todd was awesome and put me in the car that day! Great experience. Very happy with the outcome. Thanks Todd!

Randall

Jul 24, 2016

The salesman cared and worked to get the options and price I was looking for. He was also very friendly to my wife and daughter,

Chris

Jul 24, 2016

I enjoy dealing with Frank in the service department. He has always treated me with kindness and respect and is the reason that I keep coming back to this location for service on my cars.

Tammy

Jul 24, 2016

The vehicles have been nothing but top quality, however the most important experience for me is my salesman relationship. When I work with my salesman Mac McGee, it feels like working with a long time friend whom I can trust. Having this trust has brought me to my 4th vehicle from Mac. This is our 5th vehicle from North Olmsted Chyrsler Jeep Dodge Ram.

Jaques

Jul 23, 2016

quick, and no hassle. efficiente and friendly. the display in the showroom is very nice.large choice of any kind of cars.

Randall

Jul 22, 2016

Todd was very willing to help and to get the deal done. Dealership is nice looking. Car was ready when they said.

Scott

Jul 21, 2016

I knew the exact price from searching on Cars.com and there were no surprises when I went to the dealership. The car was available and I bought the car and all paperwork in less than an hour.

James

Jul 19, 2016

Honest and capable salesman - Chris Weber. I also liked the epricing which was key. I hate "negotiating" price its too stressfull

Kerri

Jul 17, 2016

Service was quick and efficient. Everything was communicated clearly. The drop off/pick up procedures were smooth. Customer service ladies were rude and short.

Pamela

Jul 17, 2016

I got there and they took my car and had it done in a little over an hour. It wasn't a long wait time

Darrell

Jul 17, 2016

Everything was great no problems keep up the good work I will keep taking my vehicles there I would recommend them to anyone

Adam

Jul 14, 2016

Service is timely and pleasant. The new facility is easy to navigate and the staff is helpful and courteous to the customers.

Edward

Jul 14, 2016

Promptness. Great service every time. Will go there whenever I need something for my vehicle. Over night drop off service is the best.

David Z

Jul 14, 2016

Our sales rep, Tony Kostelnik, was waiting at the door to greet us when we arrived. He was pleasant, courteous and very helpful throughout our visit. The actual transaction was completed efficiently and in somewhat less time than we expected.

Harry

Jul 13, 2016

Quick turnaround on oil change - squeezed me in to a busy schedule. Called on Saturday, and they were able to accommodate me on Monday.

Norman

Jul 11, 2016

Friendly people. Professional and well trained, easy to work with. I have been dealing with them for the past 20 years with no issues at all.

Jim

Jul 9, 2016

Frank, Andy, and Scott at the service desk always find a way to accomadate our needs.The girls are friendly but if it isn't by the book they can't handle it.

George

Jul 7, 2016

The service department did everything possible to provide me parts to have two recalls taken care of. They were also diligent to repair the other issues I had. Lastly they went beyond to provide services to issues that were difficult to deal with immediately.

Leslie

Jul 7, 2016

They were exact on the time. In fact a half hour early.will go back and use this dealership again. Very well done.

Amy Jo

Jul 6, 2016

Mark Brelo, my sales rep made this easy for me - everyone from finance to service department was professional and courteous. I will recommend Chrysler Jeep Dodge Ram of North Olmsted to everyone I know.

Mohamad

Jul 4, 2016

Ron was very helpful and professional. The dealership offered many vehicles to chose from, we will definitely be returning to the dealership for future purchases.

Timothy

Jun 30, 2016

Matthew Manees is a very laid back sales person. Felt no pressure at all from him and felt like he was there to help me not his bottom line.

Patricia

Jun 29, 2016

I was pleased that there was no pressure to buy. Renee was very knowledgable and that also helped. I feel I received a quality product.

William

Jun 24, 2016

Christian Falcetti was a straight shooter and was on point with everything. Everyone there was a true professional and I will be back because of the great service.

Bruce

Jun 24, 2016

How fast and efficient it was considering that I did not have an appointment and was told that it might take 2-3 days before they could get to it. They got it done the first day. Great Service.

Katharina

Jun 19, 2016

Everyone at the dealership is so polite and friendly and most importantly, they seem sincere! Especially Christian Falcetti. This is the second car I bought from him and I will keep going back!

Ernest

Jun 18, 2016

very fast on the work and pleasant and friendly people and the service was excellent . they had my work done in a about 2 hours . thats what the told me and it was done

Victor

Jun 13, 2016

Service was quick, explanation of work was thorough and workers were polite and professional. The new showroom and waiting room was very nice and clean.

Joseph

Jun 12, 2016

I really enjoy the new layout of the dealership and the drive-thru service bay. Makes the onboarding of your customers much more inclusive and taken care of. I also enjoy your service employees going over the inspection results with me.

David

Jun 12, 2016

Everybody was friendly and helpful - even helping work around some last minute business travel that took me out of town.

Jeannie

Jun 5, 2016

Dave Collins did not stop trying to get me in the Jeep I wanted at the price I was comfortable with. Everyone loves that Jeep and I tell them where I got it. Dave made the transaction transparent. What he said he delivered on.

Marikate

Jun 4, 2016

Mike, our salesman, was very accommodating and patient. We appreciated his approach, knowledge, and honesty. He was very personable and we got to know him. He found us our car and we are very pleased with it and his service.

Robert

Jun 3, 2016

I enjoyed dealing with Chris Weber and the whole Internet experience was positive with one exception. That being the volume of emails reference price changes on the car I was interested in.

Michael

Jun 3, 2016

We had a lot of warranty work that needed as well as some non-warranty maintenance. After making the appointment in advance, the parts needed were available and the work was done. Some items in the inspection were found in addition and were fixed under the warranty with the single deductible. Several pages of fixed items were done in a single day.

Tiffany

Jun 2, 2016

Sales and finance team were amazing, they made the leasing process quick and easy. I will definitely car shop here again.

Bruce

Jun 2, 2016

The best car buying experience I have ever had. Bought 2 cars here in the last 3 months. I will be buying another one this year.

Betty

Jun 1, 2016

Everyone was very professional and knew their product. This was the third car I have purchased from CDJR of North Olmsted and have been very happy with each transaction.

bcsparks4

May 28, 2016

I have purchased a new car from Spitzer in Brookpark, and Brunswick auto mart. I would not go back for service to either ( A Grand Caravan and a Town and country) I have found the best Chrysler service dealer in the area. I have been there twice, and both pleasant experiences, very common sense and not pushy. I will go there for my next car.

Raymond

May 28, 2016

Renee our salesperson is still amazing and still there as well she sold us our last vehicle when you were still Strongsville dodge. And she still knows how to treat her customers.

AVOIDTHISPLACE

May 27, 2016

do I need to say anything else.....also, I recommend if you get George "Mac" McGee as a sales representative IMMEDIATELY ask for someone else.

Therese

May 25, 2016

I received an oil change the same day I called. Newly remodeled service area and waiting area. I will always take my car there.

Tara

May 25, 2016

Everything was quick and painless. I don't have great credit but Matt Manees knew which vehicles would get me the best rates and I am grateful that him and Kurt were able to get me into a new vehicle.

Robert

May 20, 2016

My check engine light came on about a week and a half ago. It took a while to get an appointment to check what was wrong, but at my appointment, it was diagnosed and fixed promptly.

Brittany

May 18, 2016

When I first arrived on Saturday, I talked to a salesman about trading in my current truck. After he crunched the numbers, I found out I was in the negative too much to be able to make payments on a new truck. He explained my options and was very calm and explanatory to me, which given that I'm 19 and had a bad first buying experience before this, it meant a lot to me. I went home and thought about the options he gave me and ended up going back on Sunday with the idea in mind about just getting a second truck. The gentleman that I spoke with on Sunday took everything in that I said and showed me my options. He asked what I wanted to be around for payments and did everything he could to get me into those payments. It was a very painless and smooth process that I would gladly do my next time around. No problems or anything. Came back on Monday and got the keys to the truck a drove off. Total, I think I spent less than 3 hours on the whole process of deciding, signing and driving off. I was very please with how clean the dealership was and how kind all the employees were. Not once did anyone try to push me in a different direction then I wanted to go.

Jamie

May 18, 2016

Very friendly. Respected my interests. Willing to find a way to make the deal acceptable for both parties. I will return for my next vehicle.

Michael

May 17, 2016

Even though my salesman was juggling many things he still paid very close attention to my purchase and did everything to make it the easiest and fastest I have ever had. I came in at around 3:00 p,m. and was driving out at 6:00 p.m. and was very satisfied with my new Chrysler 300 S.

Mary

May 16, 2016

Smooth and easy purchase. Everyone Friendly. Chris Weber was excellent in every aspect! No pressure, Chris was the best person to help me get a new vehicle.

Susan

May 16, 2016

I got a reminder call on the day before service was scheduled. The attendants were pleasant, and the work was completed on time.

Diane

May 15, 2016

Have been a long time customer and loved my salesman Mac. All the guys in the service department and parts are great and have enjoyed them waiting on me.

Aleasha

May 14, 2016

I felt like I got a fair deal from the start which made the process smooth and easy. Salesman was very helpful and the Finance Manager was knowledgeable and helpful.

Jacqueline

May 12, 2016

I didn't feel pressured or that I was being taken advantage of because I'm a female. Anthony C. was fun and very easy to work with. Overall experience A+++++

Victoria

May 10, 2016

My whole experience in turning in my lemon was good. The dealership really was patient with me during the whole process and communicated very well and kept me up to date to every thing that was going

Bill K.

May 9, 2016

I had an absolutely terrific experience at N.O. CJDR! Chris Weber was extremely easy to work with and was 100% committed to making the shopping process as pleasant and agreeable as possible. I had been disappointed recently with the sales process at a couple other local dealerships, but Chris and everyone else at N.O. CJDR made selecting and buying a new Jeep a truly enjoyable experience. Plus, my new Renegade is a blast to drive. Could not be happier with the Jeep or the dealership. I would encourage anyone in the market for a new vehicle to check them out.

Nikita

May 6, 2016

This is my second time purchasing a vehicle from CDJR. Dave Collins was awesome to me both times. The experience was easy and didn't feel pressured.

Edward

May 4, 2016

This was the first time that I felt comfortable when purchasing a vehicle. Our sales person Tony was great. Very supportive and knowledgeable.

Mary

Apr 30, 2016

Dave COLLINS was our salesman. He greeted us promptly, LISTENED to what we wanted, recognized we had done our research and got us a price for the Grande Caravan R/T both my brother and I wanted to order. 2 vans

Billie

Apr 30, 2016

Best car buying experience! Todd was a huge help during our purchase and was not pushy at all. The finance department was great also they got me a low rate. I drove over a hr to this dealership and it was well worth it. Todd the salesman stayed an hour after closing to finish papers and show me how all the features in my new jeep worked! He really went above and beyond! Prices are unbeatable I left feeling happy about the deal I got!

Kenneth

Apr 29, 2016

Sales personnel were courteous and friendly. There was no high pressure sales. Trade-in offer was fair and the price of the new Town and Country I purchased was reasonable. I will definitely purchase my next new car at North Olmsted CDJR.

Patrick

Apr 28, 2016

the staff is great, explain everything and are helpful. You just need to shorten the time it takes to get an appointment for regular maintenance to make it perfect.

Edvin

Apr 25, 2016

It was quick and since it was a return on previous service I was glad it was handled beautifully by the staff.

Geralyn

Apr 20, 2016

The ease in making the appointment, the speed of the title transfer, the ability to haggle over price, and working with Renee

Nichole

Apr 18, 2016

I appreciated the second reminder call to inform me that my jeep's recall parts came in. I also thought the service to my vehicle was completed in a in a timely fashion.

Nicholas

Apr 17, 2016

The service department accepted me as a walk in and still got me in and out in a reasonable amount of time!

Darrell

Apr 16, 2016

Everything was great I never have any problems with this dealer there service team is always helpful and answers any questions I have

Sharon

Apr 16, 2016

Matt Manes was a great salesperson. He answered and explained everything we asked about and demonstrated thorough knowledge of the Chrysler Town and Country. We were very satisfied with the service he provided as well as the price of the van .

Tyler

Apr 15, 2016

Incredibly professional and kind staff. Waiting area is VERY comfortable (great seats, wifi, and.... THAT COFFEE MACHINE!). I honestly think I was more productive working there while waiting for my Jeep than at my office! :)

Brittany

Apr 14, 2016

Mark and Todd treated me the way I want to be treated and the way I think all people deserve to be treated. Mark is a sweetheart.

Clifford

Apr 9, 2016

Frank in the service department was fantastic. He really took his time and went out of his way to make sure my car was well taken care of. He said he was not giving my car back until everything that could be done for it was done for it. Car runs great! Great job!

JBittel

Apr 4, 2016

Mark Brelo was very good, he was very approachable and knowledgeable. I spent a few hours at the dealership and he made me feel very comfortable and appreciated my business there. He gave me all the time i needed to make my decision on the car i was looking for and didn't make it feel at any point that i was wasting his time. We ended up making a great deal on a jeep. couldn't be happier

Dale

Mar 24, 2016

My first experience with this dealership was a recall that they caught that the other dealership that I went to didn't. I had a 2012 challenger and it died at work and when I talked to Nathan he informed me my alternator was under recall. I had an oil change a month earlier at another dealership and wasn't informed because it wasn't critical. North Olmsted informs of all recalls, it was towed there and fixed. That customer service made my wife and I go back looking for a new car. Christian was awesome! He worked with my wife and I, cared about our needs and got us a great deal on 2 cars. My wife got a 2016 Jeep Cherokee limited, and I was able to upgrade to a 2015 R/T Challenger. I will always go back for service and purchase!

Nick Churnega

Mar 22, 2016

Chris made the buying experience hassle free. Plan to buy from him again in the future.

BROWNSFAN MIKE

Feb 11, 2016

CALLED IN ABOUT A CAR AND GOT CHRISTIAN. REMEMBER THIS WAS MY FIRST TIME EVER IN A DEALERSHIP. HE TREATED ME AND MY GIRLFRIEND AWESOME AND DIDNT TREAT US LIKE IDIOTS. WANTED US TO ASK ALL QUESTIONS WE COULD. NUMBERS ON THE VEHICLE WENT WELL. OVERALL LESS THAN 2 HOURS IN AND OUT. GREAT EXPERIENCE. I RECOMMEND CHRISTIAN FALCETTI AND THE DEALERSHIP.

theo42

Feb 2, 2016

Walked in to set up an oil change for another day and the girl at the service desk wwas able to squeeze me in right then and was in and out in 45 min. Very nice, and very helpful.

CarolM

Jan 30, 2016

Brought my car in for an oil change. Specifically asked to have my air filter replaced as well. 40 minutes later I paid my bill and asked about the air filter. Told it had been replaced. When I got in my car, I read my invoice and noticed that it had not been replaced. Went back to the service desk to ask why not and received only an apology. Thought they might take the car back and install it. So, I now have to return to the dealership next week for another appointment. Also thought they would wash my vehicle and was told I had to ask for this when I first made my appointment. A wash was normally included on previous visits.

DanS

Jan 30, 2016

The entire staff worked hard to make our buying experience 100% fantastic. Will definitely be buying from them again!!

Chrysler fan

Jan 28, 2016

I received a call when my recall part was received and an appointment was set. When I went at the right time I was greeted with friendly smiles and service. Great People!

Boaros

Dec 23, 2015

I would totally recommend Chrysler Dodge Jeep Ram of North Olmsted to everyone! I have had an issue with the brake on my vehicle and they no questions asked take of the issue.

Poohfan

Dec 4, 2015

Would definitely recommend. Trouble free transaction from start to finish.

bcsparks4

Nov 13, 2015

I went there today to get a newly purchased key/transmitter programmed, and just like the last service it was an excellent experience. They are courteous, but not pushy. I have brought 2 different Chrysler vehicles there for service, the first was bought at another dealer which I went to once for a recall, not impressed, no reason to return. And another vehicle today, which we liked and purchased from a different dealer recently, and will not be going there for service either. I also had an inquiry at their parts department, and a man was a great help. I found a good dealer for service, and I don't mind driving farther, it's worth every mile. Kudos to a good group of people !

Orange Jeep Renegade - Eastlake Ohio

Oct 24, 2015

A great buying experience. Salesman Mark B. made it a breeze and I'll be recommending him to my friends and family.

Monique

Sep 29, 2015

It was an awesome buying experience. Matt Manees was an excellent sales person :)

WallyM

Sep 24, 2015

The salesman, Mark Brelo, did an excellent job, and took his time with us, without any pressure. He had a Grand Caravan in a different color brought up from Strongsville, so we could decide colors. (We bought the one we test drove originally.) We were satisfied with the price, and the extended Maintenance Plan. My only suggestion is to consider asking married buyers if they want the title in both names (for estate planning purposes). We had to wait in the finance office while all paperwork was redone in both our names.

SHUTDOWNCHRYSLEROFNORTHOLMSTED

Sep 23, 2015

The owner Paul refuses to release any documents on work that Service Technicians have done to my vehicle. He told me to get a SUBPOENA....... --!! Really !! Truth be told it would be a motion for the documents not him in court do I need. But guess he's as knowledgeable as his company is trustworthy. Paid for service work when my blow motor caught fire with kids in vehicle and found out that an investigator would have been brought in to make sure this was isolated and not going to harm or kill anyone and require a mass recall. He has ruined the Chrysler of North Olmsted since he obtained it from past owners, Brunswick Chrysler. They now have no past service records from the swap. No records were kept and REFUSES TO RELEASE ANY FROM HIM OWNING IT NOW EITHER. BILL THE SERVICE TECH WAS JUST AS BAD SAYING IT WAS MY FAULT THE CLIMATE CONTROL STOPPED WORKING THAT HE FIXED AND YES I PAID FOR__!!!!!!!THE OWNER --- was rude, disrespectful and had me on speaker making comments about my vehicles out of warranty. Yes, and it was when I was PAYING HIM to work on it as well. What a shame his dad gave him a great place and he has to treat customers in such a terrible manner. Be smart and avoid this Chrysler that PAUL S. HRNCHAR JR., OWNS--!!! Never had a problem with another. CHECK OUT THE REVIEWS ON BBB, YELP, DEALERRATER AND EDMUNDS TO INCLUDE JUST A FEW. HE'S A SCAM ARTIST.

Dreaming

Sep 6, 2015

The recently rebuilt the place, it just make it more nice than ever. The people there is great, service is nice and they are totally honest.

New owner of 300s

Aug 15, 2015

Chris is an amazing salesman! He helped us find exactly what we were looking for with no pressure to look at anything we didn't want. The whole experience was fast and easy, unlike other places we've looked in the past. I'll never go, or work with anyone else.

AWD Bliss

Aug 6, 2015

Needed to get something smaller/less expensive that would go through the snow. The Chrysler 200S AWD was perfect and these guys made it work for me. Very pleased.

jaxonsmom

Jul 27, 2015

I had been looking for 2 months for the perfect vehical. Found what I thought was it herw. Matt in Internet Sales helped me get into a Juke, which originally would have been out of my price range. Assured me beautiful car, perfect for my family, and in my price range. Pictures show large backseat for my son's rear facing carseat. I take 2 days off work, hire a babysitter, go get my loan so I have check in my hand while down there. 2 days later there I am at the dealersgip. I see the car I plan on purchasing and instantly notice multi scratches, Knicks in the paint, paint bubbled all over the hood, the inside looked as if a large dog had gouged the glovebox, red paint chipped on the inside, and it looked as if they could have cared less to wash and wax the car because there were dirty water drips all over. My 5'2" friend sat in the backseat and was basically hugging her knees. I look back at the pictures I received and then realized he put the front seat all the way forward giving g the illusion a carseat could fit rear facing but in reality someone couldn't sit in the front seat if I had the carseat in. After test drive I explain this car wouldn't work for my family for the reasons listed above. Matt looks at me in disguat. Asks me in an annoyed tone ' seriously? Your REALLY not buying the car?! I'll have to go talk to my sales manager.' I'm already upset for my wasted time and money. He came back and continued to ask your really not buying the car. I apologize saying I can't fit my family in the car. He tried to change my mind saying he won't be in a rear seat forever. Tried convincing me the car had been buffed ( was even a long white door ding where another car door hit the panel). Showed all the car dings and scratches and ignored them continuing to say it was buffed when clearly it wasnt. Asked me again if I was serious. Then instead of showing me other cars as I'm 5 hours from home with a 16k check in hand, he just says fine. Tells me this is the used car market and good luck finding a car in my budget in better condition. All I wanted was honesty and the option to make the decision myself to come down or not. A half hour after I told him I wasn't buying the car I finally get my deposit back and as I'm leaving I continue to apologize for wasting his time and all I get from him is 'yea good luck' with raised eyebrows and he turned and walked away. I walked out of the dealership with tears stinging my eyes. I have NEVER felt as small as I did in my entire life as I did when I walked out of there. My friends that rode with me were furious and ready to go in the dealership and make a scene. That's not me and I just wanted to get home. Instead of making a scene I just want to forewarn people of the treatment you will receive when dealing with Matt in Internet sales. I can't say for the rest of the staff. Also during the test drive I asked how sales were he was very cocky saying all he does is Internet Sales so he doesn't have the problem of people constantly looking at cars and not buying because he's pretty much already sold the car when they come in. So he feels he doesn't need to sell you the car anymore because the Internet did his job for him while he reeps the benefits. If buying a car from their proceed with caution. If this review helps one person make a more educated decision it was worth it.

ted

Jul 14, 2015

They made buying a car the easiest ever! And would recommend them to everyone I know! Great experience!

JKeith

Jul 9, 2015

I was very pleased with the service I received. Professional and very helpful with my problem. Our family has always had a good experience with your dealership. Buy American

MKEvans

Jul 9, 2015

Excellent experience. Mark was very helpful, understanding, and willing to work with us. Mark was truly knowledgable about the Jeep Cherokee I was interested in. He even answered questions from my husband and I on his day off. He and everyone at North Olmsted CDJR made our car buying experience wonderful. The brand new facility is remarkable! Highly recommended.

Paul, from Parma

Jul 1, 2015

I will recommend your dealer ship to others! Great service. The car was ready when promised.

LOVE THAT NEW CAR SMELL

Jul 1, 2015

I WAS IN THE MARKET FOR A NEW VEHICLE IN THE NEXT COUPLE MONTHS SO I CAME TO THIS DEALERSHIP TO SEE WHAT CARS THEY HAD TO OFFER. I WAS GREETED BY DAVE COLLINS AS I GOT OUT OF MY CAR AND HE PROCEEDED TO SHOW ME AROUND. HE WAS VERY PLEASANT, KNOWLEDGEABLE AND WILLING TO HELP ME WITHOUT PRESURING ME. BY THE END OF MY VISIT I WAS DRIVING HOME IN A BRAND NEW 200C!!! WOW TALK ABOUT EXCITEMENT. I HAD NO INTENTIONS OF BUYING A NEW CAR THAT DAY , I WAS JUST LOOKING. CAR BUYING IS USUALLY A BIG HASSLE BUT THANKS TO DAVE THIS WAS A VERY PLEASANT HASSLE FREE PROCESS. I WILL GOING FORWARD BE SENDING ALL MY FRIENDS AND FAMILY TO SEE DAVE IF THEY ARE PLANNING ON BUYING A VEHICLE. HE IS DEFINTELY THE BEST CAR SALESMAN I HAVE EVER MEET. THANKS DAVE FOR ALL YOU DID.

dman

Jun 25, 2015

I had to have my hood replaced (3rd Chrysler product I've had this issue with) in the past it has taken up to 3 months to get this resolved. I brought my 2013 avenger and when they heard how many times I had been in for this issue they took care of me right away. New hood, excellent quality of work, courteous, and professional. And the new facility is just great. I had been going to spitzer for service but the lack of professionalism and outright rudeness from their staff made me look elsewhere. North Olmsted Chrysler Jeep Dodge Ram was a breath of fresh air.

Chip O.

Jun 23, 2015

Just bought a 2009 Charger. Mark Brelo did an excellent job helping me. Very attentive to my questions and requests. Spoke to Paul, the owner and he was extremely nice to me. Also, Walter who is the used car manager gave me a very fair trade in value. Finally, I sat down with Joe, the finance manager and he arranged my loan for the car and had me in and out in no time. Overall it was an amazing experience and I would recommend anyone to go to this dealership!

Westlake Attorney

Jun 3, 2015

I had a very good experience work with the Dealership and the Salesman, Mr. Brelo. The Salesman was very helpful, not pushy, fair and I felt to be very honest. He took very good care of me, even after driving 2 different vehicles, left the dealership to drive another car to make sure I was happy with the Jeep and not the KIA and told them I would be back. They were there waiting for me. They were all very nice, professional and quick. Overall it was a very good experience and I am very happy with my new vehicle.

Tim M

May 27, 2015

Had a great experience with this dealership from the time I sent the inquiry into the vehicle until I signed the purchase papers. I would recommend this dealer for those shopping for a Dodge, Chrysler,or Jeep.

Janet "soft-top-jeep-lover"

Apr 17, 2015

Bought (leased) my first ever Brand new 2015 Jeep Wrangler unlimited, Some mis-communication in the beginning. For someone who has never done this before, there could of been a little more explanation. But in the end the salesman was friendly, patient and found a replacement vehicle in no time. Told them what I wanted my vehicle needed and they found it.

Beerguy

Apr 9, 2015

My wife and I needed a new car and thought about a jeep. Called the dealership for info and to come out and look at a car. They charged my credit card 200 just to bring a vehicle from their storage lot, and now refuse to refund my money after deciding the vehie we saw-- not even the one that we were supposed to see-- wasn't for us. The staff is unknowledgeable, and very pressuring. I received multiple phone calls and text messages daily, threatening to continue running my credit card and bothering me to buy this car. None of the management will return calls and I was also told off by the salesman because I wasn't falling for his pressure selling techniques. These people only wanted to sell me used junk when I was adamant I wanted new, and didn't want to lease. Amazingly, their prices were nuts too. A vehicle marked 16,500 was going to cost 320 a month for 78 months with 2500 on trade. I bought a 18000 2012 explorer instead of. Jeep, and the payment is only 272 for 78 months. The price you see is definitely not what you pay. By my math, this vehicle marked 16,500 was actually about 21000 before tax title and doc fees. I really hope this place goes out of business. Unacceptable service, overall a terrible experience

EAKnuckles

Apr 4, 2015

After looking everywhere for 3 weeks for a vehicle we wanted and a good price - we found it here. Hazmo was great, very attentive to our comfort while working things out. It was as easy process. We would recommend Hazmo and Ganley to anyone.

Mercyonme10

Mar 30, 2015

Proud to say my first car-buying experience was at the North Olmsted Chrysler Jeep Dodge RAM. Mark Brelo went above and beyond what I had expected, providing me the best price, customer service and overall experience. I would recomend Mark and this dealership to anyone looking for not only quality vehicles but for a team that actually cares about their customers' needs. Definitely worth the hour drive!

Stan

Mar 29, 2015

I just purchased a 2010 Jeep Liberty Limited from these folks. What A great experience! I was trying to make a deal from out of state and didn't know the first thing about it. Matt M. Did a great job of preparing everything for my test drive and purchase. Great salesman. The dealership is very clean and everyone very pleasant. I would absolutely do business there again.

Mike and Michelle

Mar 28, 2015

On March 26, 2015 I took my 2011 Grand Cherokee Limited to North Olmsted Jeep for a head light repair. The service department is top notch! My service advisor Andy and his mecanic diagnosed and called me stating I need to have a new head light bulb replaced. Andy told me how to call Chrysler to see if they could help with the cost. The bulbs aren't as cheap as I thought they would be. Andy and the service department went above and beyond to help me! I also contacted my old sales person Joe K, who is now the BEST Finance person. Joe also went above and beyond to help me with the cost by applying a discount, Joe is by fair a rare gem and he is awesome at what he does!! I will ONLY be purchasing my new 2015 Grand Cherokee Limited from North Olmsted Jeep! They treat you like FAMILY!!! Thank you for your awesome care of me and my Jeep! Mike and Michelle Strongsville, Ohio

caitbry

Mar 19, 2015

I needed a car very quickly because mine unexpectedly broke down and wasn't worth repairing, but I needed to get back to college pronto. I came here expecting to be able to leave with a car that this dealership had advertised in multiple forms (websites, newspapers , etc) and when I got there to test drive, it hadn't even been inspected yet. My salesman assured me that he would get it in first thing in the morning because I needed it to get back to school. First thing in the morning should have been 9am, since they open at 9am. My car wasn't taken into the shop until at least noon and I didn't receive a call until 12:30 telling me that it would still be a few more hours until the car would be finished, as if I had all the time in the world. Finally, after we had my own mechanics inspect the car and decided to purchase it despite having to fix things that the dealership wouldn't (and couldn't because since they did a poor inspection of the car and missed things, they didn't have time to fix other things as the shop was about to close and I didn't have another day for this dealership to completely waste) I went back to finish filling out paperwork. Despite my salesman telling me the day before that the paper I had with my insurance information on it was fine, he came back and said the next day that it in fact wasn't fine. I looked up my insurance card online and after waiting around for twenty minutes, my salesman comes back and says "wait, do you not have full coverage on the car you were driving before?" Despite the fact that I had been in this dealership for two days, he neglected to tell me that there was some "very important strict policy" that states the person purchasing the vehicle must have full coverage. He waited until 5:25pm, 25 minutes after any insurance agency and specifically my agency, had closed to tell me this. He then tells me he can't give me the car unless I'm fully insured, despite it being completely his fault for neglecting to tell me or my family that it was necessary. I fought him on it and eventually the financial manager is able to get me the car, despite not having full coverage, probably because this was the first I was hearing of it because of my idiotic salesman. This place caused me so much stress and the business as a whole wasn't organised. I'm utterly disappointed with how things were handled throughout my overly drawn out purchase. I will not be reccommending this dealership, nor will I ever be returning; I'd much rather spend my money where competent people are employed.

caitbry

Mar 18, 2015

I needed a car very quickly because mine unexpectedly broke down and wasn't worth repairing, but I needed to get back to college pronto. I came here expecting to be able to leave with a car that this dealership had advertised in multiple forms (websites, newspapers , etc) and when I got there to test drive, it hadn't even been inspected yet. My salesman assured me that he would get it in first thing in the morning because I needed it to get back to school. First thing in the morning should have been 9am, since they open at 9am. My car wasn't taken into the shop until at least noon and I didn't receive a call until 12:30 telling me that it would still be a few more hours until the car would be finished, as if I had all the time in the world. Finally, after we had my own mechanics inspect the car and decided to purchase it despite having to fix things that the dealership wouldn't (and couldn't because since they did a poor inspection of the car and missed things, they didn't have time to fix other things as the shop was about to close and I didn't have another day for this dealership to completely waste) I went back to finish filling out paperwork. Despite my salesman telling me the day before that the paper I had with my insurance information on it was fine, he came back and said the next day that it in fact wasn't fine. I looked up my insurance card online and after waiting around for twenty minutes, my salesman comes back and says "wait, do you not have full coverage on the car you were driving before?" Despite the fact that I had been in this dealership for two days, he neglected to tell me that there was some "very important strict policy" that states the person purchasing the vehicle must have full coverage. He waited until 5:25pm, 25 minutes after any insurance agency and specifically my agency, had closed to tell me this. He then tells me he can't give me the car unless I'm fully insured, despite it being completely his fault for neglecting to tell me or my family that it was necessary. I fought him on it and eventually the financial manager is able to get me the car despite not having full coverage, probably because this was the first I was hearing of it because of my idiotic salesman. This place caused me so much stress and the business as a whole wasn't organised. I'm utterly disappointed with how things were handled throughout my overly drawn out purchase. I will not be reccommending this dealership, nor will I ever be returning; I'd much rather spend my money where competent people are employed.

Robyn

Mar 5, 2015

We bought our van here last year, and had such wonderful service...very professional & not pushy. Also, we've had it serviced there as well, and the service team are such professionals. Very friendly staff!

Dale "Aussie" s.

Feb 14, 2015

My wife and I arrived on a Saturday morning to look at a few Jeep Grand Cherokees and we found one with the Altitude package, also known as a blackout package. A very nice man by the name of George "Mac" McGee came up to us with a very nice and warm welcome. You can usually tell a bad salesman off the get go but Mac was amazing. Listened to our needs and addressed it accordingly. We gave Mac our number and left the dealership. A few emails and phone calls my wife and I went back in and started the lease transition. We were expecting a long drawn out back and forth battle but it was a matter of hours before we ended up in with Kurt in financing. Kurt was not your typical "look down upon you" type of guy he had a sense of humor and helped us get to a comfortable trade price. We picked up the Jeep that day and our salesman, Mac, had a day off that day but left the comfort of his home to come in and help set my wife and I up in the Jeep. Mac went over the interior workings and exterior and answered any questions we had. You could tell Mac knew his Vehicles because he was very quick and knowledgable to answer our questions. I cannot recommend George "Mac" McGee enough to anyone who plans on wanting an easy and very welcoming vehicle purchase. George sets the standard in what a car salesman should be, welcoming, courteous, understanding the needs of the customer and knowledgable. We ended up trading our 2012 Buick Enclave for the 2015 Grand Cherokee and it was all thanks to George's attentiveness to our needs and the ease of the purchase with the help of Kurt in financing battling on our behalf to get where we needed to be. We WILL be back to Chrysler, Dodge, Jeep, Ram in North Olmsted and will be recommending Mac to all my friends, many of which have seen the Grand Cherokee with the Altitude package and will be down to say hello. thank you again. Dale

Greg W.

Jan 18, 2015

I purchased a new 2008 Charger when they were Strongsville Dodge. I initially wasn't in the market and gave them an almost impossible offer to buy the car. I was shocked when they found a way to make it work. Ever since then, this car only sees N.O. Dodge for repairs. The Service Dept assisted me in working with Chrysler corporate concerning an oddball repair issue with the car. As a result of their assistance, Chrysler agreed with us concerning who should cover the cost of repair. They are going through some well needed renovations but don't let that stop you from shopping for a new car or using their Service Dept.

Sean D

Jan 17, 2015

I would recommend this dealership to anyone, great customer service.

KenW

Jan 12, 2015

They went the extra mile to make sure I left their showroom with the car of my dreams. Chris was an excellent help and made the purchasing process go as smoothly as possible.

Jennifer Perez

Jan 9, 2015

I bought two cars from this dealership best place for cars and getting ur cars serviced love the place!!

Brian Cave

Dec 31, 2014

I was recommended to check this dealer out from a friend who is a Fed Ex driver and regularly delivers and associates with the staff. I was happy to see that although the shop was undergoing a renovation for a new building the staff was upbeat and very friendly. I could not be happier with my new lease.

Rob O

Dec 23, 2014

Followed through in helping us do a thorough vehicle inspection before purchasing the vehicle.

KF

Nov 24, 2014

I purchased my vehicle over the phone, then flew out and drove it back to Delaware. They had a great price on the car and were easy to work with. They even picked me up at the airport. They have new facility being built, so the car lot was very crowded due to the construction.

Jason

Oct 17, 2014

Excellent experience from the get go....I have purchased my last three vehicles from NOCJDR and I am sure they will be selling me the next three as well!

Found my 4Runner

Sep 3, 2014

I wasn't planning to pull the trigger and make a purchase when I visited North Olmsted CJDR, as I had a couple more dealers planned to visit. But the used 4Runner turned out to be in really great shape and Matt Manees, the internet salesguy, gave me a deal I couldn't pass up in order to make it happen. It was a low pressure, very friendly experience throughout. The car was serviced and very clean and the buying process went very smoothly. They're in the middle of a huge construction project, so parking and moving around the lot was a little hairy, but the quality of the service and the car more than made up for it!

kathymm

Aug 24, 2014

Service Department has always been friendly, professional and on time.

Bill and Evie Drnak

Aug 6, 2014

We arrived at the Dealer to view and check overall sizes of the interiors of two specific vehicles with no intention of purchasing at the time. Our Sales Rep, Jerry Schupp, was wonderfully accommodating, no hard sell, answered all our questions, opened the vehicles so we could measure. We then left and said we would be back the next week, which we did, test drove the two vehicles of interest, and purchased the Chrysler 300C. All of this was done without pressure, with good humor, and integrity and intelligence on the part of the whole Dealership. Thank you!

v10_hp_dodgeviper

Jul 27, 2014

Thank You Renee Maholm, your efforts truly closed this most recent Jeep purchase. This will be our third vehicle that Renee has completed for our family. Thank You for a Great Jeep Product, Great Sales Rep. and a Great Service Department. Looking forward to the upgraded dealership and the many new improvement scheduled for the future of North Olmsted Chrysler Jeep Dodge RAM showroom.

$hawn

Jul 20, 2014

Bought a new wrangler from Christian, top notch in all categories. Will be back again!

Mywill

Jul 17, 2014

Chris Weber is by far the BEST salesman I have ever encountered. He is extremely courteous, friendly and goes out of his way to ensure everything is Perfect!

jdbigben

Jul 16, 2014

This was a pleasant suprise, The Whole buying process was a breeze, The sales staff was great, Everyone was willing to help us out while we waited for our meeting with Jeff. Highly recomend to all who are looking to buy a new or used vehicle.

nycpartygirl

Jul 9, 2014

Sales staff are very helpful. It was refreshing to make a vehicle purchase that was actually fun. After all, that is an important part of the process when you are spending your hard earned money! Great follow-up with locating the vehicle I was looking for. This is my second purchase from this dealer within 2 years. Would definitely return!

Gary013

Jun 26, 2014

I had a great experience. Chris webber was our sales person and joe got us financed. I went in just to look and fell in love with a jeep grand cherokee. For my first car I went to ganley and would not go back. You guys have a customer for life.

Julie G.

Jun 24, 2014

My salesman, Mark Brelo was great; we sat down to discuss what I wanted then he took me out to show me the models they had on property. We took the ones I was interested for test drives after he showed me all the bells & whistles on each one. Once I decided we sat down to discuss price. Mark was great the entire time, no pressure just straight up on what we do. Even reminded me of company incentive with my employer! Everyone at the dealer was helpful and pleasant. Will be back again!

Luke

Jun 14, 2014

Travis Melton took great care of us in dealing with our trade in as well as finding the right Truck to match our wants and needs. Great experience and we will definetly return for our next purchase!

Terry S

Jun 2, 2014

I had done a lot of homework and knew which model of Town and Country I wanted. My sales person was Mark Brelo and right from the start, he was friendly, helpful, willing to answer whatever questions I had in a "straight answer, non-salesman" sort of way. He was willing to communicate with me through email which was really helpful. As a result, I ended up purchasing a 2014 Town & Country from Mark with Joe handing the financial end. I also appreciated them working with me at the very end of the day, requiring them to stay a bit past their closing time. If the service department is as friendly and efficient as the sales team, I'm confident I'll have another great experience when the time comes.

Sport

May 3, 2014

I bought a car from Mark Brelo and he was really great. I got my perfect car and a fantastic deal!

Kathy

Apr 28, 2014

I am very pleased with the sales staff and the new car I bought

TommyK

Apr 8, 2014

I went to the dealership on Sunday and, within a half hour, had struck a deal on leasing a 2014 RAM pickup truck. I picked up the vehicle Monday evening and the finance / paperwork process was also quite streamlined. I had made an appointment for 7 PM, I was received at 7:05 and by 7:20, was on my way! Kudos to Mark Brelo, my salesperson and Joe the finance agent. Nice job! Oh, and by the way, the truck is fantastic!

Dave

Mar 30, 2014

I worked with Matt M and he was wonderful. The buying process was up front and honest. We worked together to get the best and fair price with a trade-in. I couldn't be more pleased with the process. I was impressed by his honesty and straight-forward approach to get the deal done. I traveled from Detroit area to make the purchase. While we were finishing up the paperwork with the financial guy (who was wonderful and organized as well), Matt made the extra effort to look up the operating hours of a popular local establishment to make sure it was open before we went there. It is that sort of customer experience that drove me to write this review. I would not hesitate to recommend Matt to my family and friends.

Christopher

Mar 18, 2014

Very good experience. Mark Assisted me through the whole process and really helped me and worked with me to get into the car i wanted. Thank you,

Chris

Mar 17, 2014

I had a great experience with Mark. He's friendly, knowledgeable & informative.

Eileen & Sean

Mar 16, 2014

Looking for a new vehicle? Make sure to stop by North Olmsted CJDR! Matthew Manees was helpful, accommodating, and offered exceptional customer service. It was refreshing to visit a car dealership and not feel overwhelmed by pushy salespeople. You definitely won't find that here! The entire staff was amazing, and made us feel welcome and comfortable. We have already recommended them to our friends in the search for a new vehicle. Thanks, Matt!

Michele Spikowski

Mar 15, 2014

Back again in the same week as my last purchase, if I got a new car the wife had to have a new car. Picked the Jeep, she sits up high V6 power makes that car jump. Mark Brelow was patient with us because we could not make up our mind on choices. He is the best saleman as everyone who buys from him knows. Works to get you the best deal and trade in. Checked the numbers before shopping and he always beats them without knowing.

Dan Spikowski

Mar 15, 2014

Bought from Mark last year, upgraded to the like new 2009, he did everything to make it affordable, good trade in price, good sell price.

sweetpeaches

Mar 14, 2014

The whole process of buying a car from start to finish was smooth and easy. Renee was great and went through the car with me at the time of purchase and answered any questions I had. Kurt was fabulous! He worked very hard to get me an out of this world rate on my financing. He beat any interest rates I could get elsewhere including my credit union. All employees I had contact with were pleasant and very helpful! I will never buy another car anywhere else. Thanks North Olmsted CJDR!!

Norma S.

Feb 19, 2014

While looking for a used car I found a 2009 Toyota Corolla at North Olmsted CJDR. My test drive was on one of the coldest nights in January. The car was exactly the one I wanted but needed some body work which the dealer agreed to do. I was very pleased that everything was done in a timely manner and ready when I picked it up. A rush was put on my paper work for the title and Laurie in the office was very prompt getting it done. The staff was very friendly and helpful especially Renee Maholm in Used Car Sales. She was very accomodating and thorough from the beginning until pickup.

Ramon

Feb 15, 2014

Easy process excellent customer service would definitely reccomend

Pennone

Feb 14, 2014

Was great working with the staff especially Mark. Was third car we negotiated.

Jan Machovina

Feb 8, 2014

Just leased another car from this dealership. I've had a van, a Durango and now I have a journey... Our Salesman Mike Piwinski was very knowledgeable and extremely patient with me while I took the afternoon to make up my mind, even helped me with a pros and cons list on the two cars I was looking at! The entire staff was very friendly and helped us find exactly what we wanted. Thanks! I love my new Journey!!!! We have used the service department in the past as well and I always find them very helpful.

Abby

Feb 4, 2014

My salesman was Mark brelo he had the jeep I was interested in all warmed up and ready to take a test drive when I gotthere. Answered all my questions and showed me all the features the jeep had. Went over everything thoroughly with the jeep and the paper work. I was in and out in a few hours. Definitely going back in three years when I have to buy my daughter a jeep and asking for Mark brelo. :)

ZJK3726

Dec 31, 2013

Mark Brelo did an outstanding job finding the car that fit my needs for a great price. Respectful, friendly, and appropriate throughout the whole process. I highly recommend this Dealer.

Josh

Dec 17, 2013

Had a great experience for a cold winter day. Staff was knowledgable and easy to work with.

Tom H.

Dec 1, 2013

My Salesman: Mark Brelo - phenomenal. I had a great first-time car buying experience at N. Olmsted CJD Ram. From the first phone call earlier that day to the financing process later that night, I couldn't be happier. I got a GREAT deal too!!

Chris Taras

Nov 22, 2013

Wow what an amazing staff! This will be my third vehicle I have bought from them and I have a great experience every time! The staff is friendly and always willing to help you. Thank you to Mark Brelo in sales and leasing and everyone else involved for making this possible and fun! I can't wait to come back for my next car!!

Leo

Nov 9, 2013

Mark Brelow did a nice job. I will recommend him to represent you for your next purchase at this dealership. Facilities was neat and clean however it does need updated.

Scott Goist

Nov 7, 2013

Went in on a rainy Saturday morning and walked out two hours later with a new Jeep. The salesman--Mark Brelo was easy to work and I left feeling that I got a good "deal."

Donna W

Sep 21, 2013

Wonderful service. My salesman Mark Brelo was so helpful and was not pushy. I love my new jeep patriot.

DonRay/Jeep Fans

Sep 16, 2013

When I moved to Westlake ten years ago I chose North Olmsted Chrysler Jeep Dodge RAM to service my two Jeeps. They have done an outstanding job. It was finally time to get a new Jeep so naturally I chose North Olmsted CJDR. The experience was great. The Sales Associate I worked with was Mark Brelo. He was very professional and did not pressure us in any direction. We had alot of questions about the vehicles we were interested in and he explained every one very thoroughly. He was very patient with us even though he stayed past store hours to work out the details. The Finance Manager was also very thorough and helpful and also stayed to complete our purchase. I would definitely recommend North Olmsted CJDR to anyone interested in a great customer service.

The Camping Couple

Sep 3, 2013

My husband and I were very pleased with this dealership. We were lucky enough to have worked with both Mark and Mac who were not only friendly, but extremely informative. We have owned many cars over the course of 26 years and have never leased a vehicle. They were very helpful in explaining the pros and cons of leasing and answering all of our questions. I truly felt that there was no pressure at all into buying or leasing a vehicle. It was a pleasant experience as opposed to a stressful decision-making process. We did our research via the internet and did visit four other dealerships before visiting North Olmsted. Once we did, we knew we wanted to deal with them as opposed to any other dealership. Great job.

Clevelander1

Aug 30, 2013

I have purchased 2 vehicles from this dealership. The sales team is very knowledgable and provide excellent information. However, the service department and employees are horrible. I have brought in my vehicles multiple times per year for the past 8 years that I have owned m 2 jeeps. I am consistently met with rudeness and slowness. The employees make the customer feel as if you are bothering them. I have heard from multiple people in the auto industry (sales and repair) that their service is not of quality. I would not recommend this dealership, especially then service department.

Big D

Aug 24, 2013

Went to North Olmsted Chrysler Jeep Dodge RAM due to poor treatment/experience with another local dealer. Staff very professional and respectful, something the other dealership lacked. I used NOCJDR to service my Jeep and will continue to do so with my new 2013 Challenger, which I also purchased from NOCJDR. Kudos to Sales rep. Elizabeth Ingmand for her professionalism, courtesy, knowledge and making the purchasing process extremely easy. Also a thank you to the Finance Manager, Dan Somervile.

Jackie Y.

Aug 8, 2013

I had a great buying experience with Mark Brelo! He took the time with me and explained the different features of my new car purchase. He was patient and very interested in helping me choose the right car for my needs. I would recommend him at this dealership!

Arionne Roche

Aug 6, 2013

My mom and I were looking for the perfect car for my daughter . We decided on this dealership because I had purchased from them before . When we went in we got very lucky and Mark Brelo was our salesman. He helped us every step of the way.And to top it off he deliveried the car on my daughters birthday with a big bow on it. To see the smile and surprise on my daughters face was truly one of the happiest days of my life. So I just wanted to say thanks Mark for everything you really made our experience perfect!!!

Bentley's new jeep

Jul 14, 2013

This is the third jeep my husband and I have leased. Mark Brelo went above and beyond to make sure the process of turning in our jeep for a new one was worry free and smooth. The finance dept. was efficient and timely. I always recommend NOCJDR to my friends and will recommend Mark Brelo as a sales consultant.

Louie

Jul 11, 2013

Mark Brelo helped me purchase a lightly used car from them. The entire experience was top notch and I would highly suggest working with Mark in the future. He had no problems helping me get the best price for my car, making me feel welcome and didn't pressure me to purchase all while being willing to stay late on a sunday night to help finalize my purchase. Thanks again for the help and I love the car.

jkc

Jun 27, 2013

I had a very pleasant experience. I received professional service without high pressure. It was worth the 40 mile drive from Akron. I recommend salesman Mark Brelo and sales manager Walt and finance man Kurt also provided excellent and personable support. Plus, they all wore ties and addressed me as Mr. both of which I still appreciate as a sign of professionalism and customer respect. Thanks.

Ed weinblum

Jun 25, 2013

Mark Brelo provided excellent service hindered only by outside providers.

Trish B

Jun 8, 2013

I would recommend this Dealership to anyone looking for a new or used car,my Daughter purchased a gently used car and I purchased a new car on the SAME DAY!! We were obviously very impressed with our Salesperson,Finance Mngr or we would not have done this!! The car I purchased was actually my 2nd Car from this Dealership,my Daughter's 1st purchase,the entire process was stress free,no problems what so ever!! This happened on a Day my Daughter and I had purchased tickets to an Indian's Day Game,still no issues occurred!! I have owned many cars,this time the process was "worry free".I would highly recommend Mark Brelo and our Finance Mngr for Anyone looking for a new or used car plus this Outstanding Dealership!!!

tara

Jun 8, 2013

My salesman Mark was very knowledgeable about car that I bought. I love my car. I would recommend this dealership to any one looking to buy a car

New Jetta Owner

Jun 7, 2013

Overall, very nice experience. Great dealers to work with, very nice people and willing to go the extra mile for you!

Family

Jun 2, 2013

We recently went to North Olmsted Chrysler Jeep, looking for a new Mini-Van lease. We were met at the door by Mark Brelo who did a fantastic job showing us the product and explaining the features and related pricing. We knew pretty much what we wanted ahead of time and Mark did a wonderful job working for us to obtain a great deal. We left with our new Town & Country and felt good about the deal we ended up with. Great Job Mark !!

DodgeRT

May 26, 2013

Nice people and a fun environment to purchase a vehicle.

Ahole

May 26, 2013

I knew what I wanted going into the deal. That said, all I needed was the right atmosphere, selection, and service I finally got at N. Olmsted Jeep. I had been to other dealers and their approach to selling cars made me angry. North Olmsted Jeep worked with me on the price, didn't pressure me, and most of all, didn't sour the deal in any way shape or form. Ask for Mark Brelo. He recognized I was an informed buyer, had been looking for awhile, and played his cards right.

Rich

May 25, 2013

I was in the market to buy/lease a new truck, and having been to this dealership before, decided to come here. There were trucks there that fit my needs and Mark Brelo was extemely helpful with all my questions. Will continue to come here for any future needs.!

Rachel U

Apr 26, 2013

I was in much need of a new car when I stopped in the dealership. I really didnt think I would be able to get the car i wanted , with everything I wanted in it. Elizabeth Ingmand was absolutely wonderful and got me everything I was looking for. She made the experience so much fun! The finance department was also amazing and got me an excellent deal. I was really pleased with the entire process. I've been and will continue to refer everyone I know who's looking for a new car!

Marcella

Apr 9, 2013

I have been purchasing my vehicles for years at Strongsville-North Olmsted CDJ. Have always been treated with courtesy and kindness. Always bring my vehicles in for maintenance, etc. Enjoyed working with Jerry Schupp, Dan and Rick. Would always recommend this dealership to anyone looking for a new or pre-owned vehicle.

Kathy P

Apr 2, 2013

If you are looking to purchase a new Jeep this is the place to go. No games, questions answered and will look to find you what will best fit your needs in a ride. Buying a car should be a good experience not a hassle and this by far has been a very good experience.

Marty

Apr 2, 2013

I was very impressed with the two sales staff, Mark Brelo and Elizabeth Ingmand. Both were very knowledgable and more than pleasant to work with. I had little intentions of actually buying when I stopped by for a simple test drive, but they not only had the exact vehicle I wanted, they treated me so well and the process was so efficient that I was happy to close the deal. I was similarly impressed with how easy the finance process went as well (thanks Dan!). Definitely one of my most pleasant car buying experiences I've ever had.

Josh Lisowski

Mar 21, 2013

I was very happy with my experience. Jerry was able to answers all my questions and I was never pressured into making a decision. I was able to take the time and think about it so I could make the right decision, and not get that feeling in the pit of your stomach when you make a large purchase you aren't sure of. Jerry helped me get into the vehicle I wanted and the price I was looking for with a monthly payment i was also looking for. I will be going back again when it is time to trade in the one I just purchased.

Barb

Mar 12, 2013

We were looking to lease a Jeep Patriot and couldn't be more pleased with the whole experience. Mark B. was saleman and was very helpful and patient with all the questions I had. He and his manager went out of their way to find a vehicle for me! We would definitely recommend this dealership!!!

dontjudgeme

Mar 11, 2013

The only person that was pleasant was the young lady that answered the phone. These salesmen are RUDE !!!! I would not spend any of my hard earned money with them. Making assumptions is what they did. I had a substantial amout of cash to purchase a vehicle but there lack of customer service had me take my buisness to else where.

New Chrysler Owner

Mar 7, 2013

I bought a new Chrysler 300 and had a good experience with my salesman Jerry Schupp. He was pleasant, patient and knowledgeable. I test drove two different vehicles of the same make and Jerry made it easy. He gave me space to make up my mind and offered assistance where it was needed. The dealership itself isn't exactly the most modern, but I was there to buy a car and not get a latte. I would recommend this dealer and Jerry in particular if you're buying a new car. I have yet to experience the service, so I can't comment on that.

Nufcedcrm

Feb 14, 2013

When shopping for a new SUV we knew what we wanted just didn't want all the hassles that come with it. When we got there they were very friendly and allowed us to browse without pressure. Once we knew what we wanted they went above and beyond to get us into this vehicle. The way to buy a car is to be relaxed and comfortable, no one wants buyers remorse. We walked away happy and satisfied. I hope when the time comes for another new car that we can have the same experience again.

Happy Buyer

Feb 13, 2013

Jerry was an awesome help at selling me a new SUV. He made the process easy and enjoyable and worked to meet all my needs! I HIGHLY recommend him and his business!

Dianne W

Feb 3, 2013

I have bought new and used cars from this dealership over the years and my most recent purchase has been the best yet! The sales staff are courteous, knowledgeable, and listen to your needs and concerns. Thank you for the best car buying experience yet!

Sierra S

Jan 31, 2013

Thank You so much to Mark Brelo, he showed me an excellent buying experience, & i am honestly so happy with my new 2013 dodge dart.

Jenny

Jan 28, 2013

Kudos to Paul Hrnchar for a five star class act. Whenever I called him regarding my Dodge Journey he was always available. I never got his voice mail or had to leave a message. When I decided to trade in my Journey and upgrade to a Jeep he referred me to Jerry. Jerry had me phone ahead when I was on my way, and had the vehicles ready and waiting to test drive when I arrived. My new car purchase was a quick, convenient and very pleasant experience. I love my new Jeep Patriot 4X4. In my opinion, the entire staff went above and beyond their duties to make sure I was taken care of. Paul even took time from his busy day to stop by and meet me during my visit. Thanks to Paul, Jerry, Kurt, Bill (service dept) and the entire Great Northern Chrysler Jeep Dodge RAM dealership for running a five star business.

newcar456

Jan 7, 2013

Recently bought a car from this location. The staff were wonderful to work with considering my budget. Very friendly all around and provided all details on my car I would have never thought to ask. Highly recommend using this dealership!

Debbie

Jan 6, 2013

I bought another Jeep from North Olmsted CJDR and I love it! Mark Brelo was so helpful and patient while I decided on model and color. Then he helped with lease or purchase options. He spent so much time and I got a great deal.

Mary Z

Jan 2, 2013

This is my third Jeep I have leased/purchased from this dealership and must say that this last purchase in particularly, has been the best experience I have ever had. The sales staff involved from Rick Taylor to Mark Brelo to Dan Sommerfeld in finance simply could not have been more accomodating to my requests in what I was looking for within my price range. These gentlemen went above and beyond and are truly an asset to this dealership! Thank you so much!!

Barb

Dec 23, 2012

Awesome experience recommended them to my son and he went and bought two vehicles. Showroom was nice people were very nice. I will definitely will refer them to friends and family. They will have my business when I decide to buy another car. Mark was great to deal with.

Minivan Mom

Dec 5, 2012

This is the second Chrysler Town & Country minivan we have leased from this location - both being very good experiences. Salesman, Mark Brelo, made the process of turning in the first minivan lease and getting us into the next lease go seamlessly. Because of the great price, amazing incentives and rebates, we are now paying $120 LESS per month on a brand new vehicle!!! We highly recommend working with Mark Brelo for his friendly, low-pressure approach, great product knowledge and thorough handling of the entire sales process.

that guy with a Dart

Nov 26, 2012

This was my first experience buying a new car or purchasing a car from a dealership, period. The sales team was quick to greet me, but not pushy. Elizabeth Ingmand patiently answered all of my questions and the ones she didn't know (how to get the usb port without adding a huge package) she quickly found out. I've been driving my brand new Dodge Dart for about a week now and I love it. Elizabeth did a great job in making sure that I got all the features I wanted and did not push me on upgrading or trying to sell me on more than that. Preconceived notions on "car sales people" are not all that great, but I found out that all those negative things associated with it was not the case here. I got the car I wanted with all the features I wanted, the process through financing was quick, easy, and Dan did a great job helping me to understand everything I was signing up for. Overall, I had a great experience and would have given 5 stars if they threw in a coffee mug with the deal.

reviewer

Nov 12, 2012

Overall experience was average

Ashley

Nov 8, 2012

When you need a new car, the world seems to revolve around making that decision. From the time my husband and I stepped onto the lot, the sales team made us feel like our situation was important and that we were important too. It didn't matter that we were looking for a pre-owned vehicle and not shelling out money for a brand new car--we still mattered. Mark Brelo is a friendly and knowledgeable salesperson, and Kurt in the finance department was just as great! We would definitely consider buying from NOCJDR again.

Bethand John

Oct 23, 2012

We had Dave Collins help us, and he was pretty efficient, as was the finance dept. We were not there long, just a couple of hours, and that included walking to survey the inventory and the test drive. Everyone was friendly and listened to what our needs were. A pretty nice experience.

Tom & Tricia

Oct 9, 2012

We purchased a new Avenger here in Sep 2010 and returned on Oct 8, 2012 to trade it for a brand new 2013 Charger. Both cars are exactly what we wanted! The most enjoyable car-buying experiences ever for us both were here with both "Curt" and "Jerry" at North Olmsted Dodge. They answered all our questions and treated us like long-time friends/customers. We highly recommend this dealership to every one. Check it out!!!

Jo "Crushers Fan"

Oct 2, 2012

We always hated shopping for a new car. The experience we had with this dealership and it's employees was wonderful. They were extremely friendly, not pushy. They made the financing part of the deal painless. We would definitely recommend this dealership!

SR/CZ

Oct 2, 2012

I purchased a new Dodge Journey/Crew today. It is an amazing vehicle and so excited to be driving it. Our salesman Mark, was great !

LarryTheDouglas

Sep 19, 2012

I have always had used cars and decided it was time to be the first owner of my next Jeep. After looking at inventories I came in and met with Jerry Schupp and he helped me look at all my options and was very helpful and friendly. I got a great deal on a 2012 Wrangler Unlimited and love driving it!

Outdoors Enthusiast

Sep 14, 2012

I had a really good experience buying my new Jeep Compass Latitude. Mark Brelo was great, he's a friendly low pressure salesman which was a refreshing change of pace from my experience elsewhere. Overall I'm very satisfied. I love my new vehicle and got it at a fair price. Nice work guys!

New Altima Owner

Aug 29, 2012

I had a good experience with my recent used car purchase. Dave Collins was a non-pressure salesman. It was an easy process. He even had the alignment double checked due to an imbalance before we left the lot. Ultimately got the car I wanted at the price I wanted. It was a win-win.

Eagleeyes

Aug 21, 2012

The sales man did excellent customer service. My wife and I are very happy with the over all sale and the dealership has a great selection of vehicles and everyone is very polite. Thank you

Jeeper

Aug 17, 2012

My daughter was looking for a car and was interested in a Jeep Wrangler. We worked with Mark Brelo who was very pleasant to work with and very patient with us through 2 separate test drives and many questions over the course of several days. He was quick to respond via both phone and email. Joe, the sales manager and Kurt, the finance director were also easy to deal with. They all made the car search, which I have always found to be an exhausting experience, surprisingly pleasant. They found a way to buy out our existing lease early and make us a good deal. Great job!!

Loving my new car !

Aug 14, 2012

Shopping for a new vehicle can be exasperting. This is our 3rd vehicle purchase from this dealer, formerly Strongsvile Dodge and now North Olmsted Crysler. Working with Jerry Schupp was a pleasure. Very knowledgeable, answered all of our questions and offered alternative choices to fit within our budget. Jerry is professional, accomodating and never did we feel pressured. We chose the perfect vehicle for us and Dan Somervile, Finance Manager quickly put together our financing, spent the time reviewing the paperwork so we were actualy able to proudly drive our new car off the lot the same day. I cannot say enough about the service provided by Jerry and Dan - ultimate professionals!

Angela

Aug 10, 2012

My girlfriend and I went there looking for a Jeep. She wanted something that was safe, not bad on gas, and within our price range. We ended up getting the Jeep Patriot and it has been great. The staff was very helpful and we even took a test drive of 3 different vehicles with no problem at all before making our decision.

McHemi

Jul 31, 2012

Car guys who genuinely want to get you a good fair deal. Will work with you to make sure your happy. Excellent finance department as well. Cant go wrong if your looking for a mopar!

bill the bowler

Jun 30, 2012

On Saturday June 22,2012 My Wife and went to the above mentioned dealer to look at two vehicles that we were interested in, Prior to our visit I contacted the dealership via E-mail to get an idea of what my present car was worth.A short time later Jerry Schupp contacted me by phone to set up a time to test drive the two vehicles . Needless to say I purchased one of the vehicles that day

mark88

Jun 21, 2012

We are very pleased withe the service we received from Jerry. My wife and I had been searching for an unusual configuration of a Grand, and had tried several dealerships over the course of 2-3 months. Jerry was very pro-active, worked well and accurately via email, and kept us updated on progress without making us fell hounded. He located vehicles that had gone unnoticed by other dealerships. In the end, we purchased our new Grand Caravan from Jerry even though we live 40+ miles away. We have been nothing but pleased with our entire experience we had with North Olmsted CJDR

mbrace

Feb 23, 2012

I had an excellent experience when I purchased my 2011 Mojave 4 door jeep at North Olmsted Chrysler, Jeep, Dodge, Ram. My salesman, Rick Taylor, was very knowledgable and friendly and made the sale a pleasant experience. Since the purchase of my Jeep, I have had excellent service at the dealership and have referred friends not only to the dealership, but to Rick Taylor as I know they too will have a pleasant experience and will be treated fairly and respectfully. I would recommend the dealership and sales team to anyone looking to purchase a new or used vehicle!

HER

Feb 20, 2012

I would definitely recommend this dealership. My salesman Joe Killiany worked with me and he was very patient and understanding of what I was looking for in a car. He was so honest and helpful and it made my experience and choice that much easier. Everyone at the dealership is very easy to work with and you will definitely feel comfortable when you first step into the door. Also, they made the process of purchasing my vehicle fast and simple. It was hassle free and they gave me a great deal. I couldn't have asked for better service!

mandee903

Feb 18, 2012

Overall this was the best car buying experience that I have had! The staff was very friendly and my salesman, Rick Taylor was very helpful and knowledgeable. He made me feel very comfortable with my purchase and I couldn't be happier with the service I received at North Olmsted Chrysler Jeep Dodge Ram!

Carolyn60

Feb 18, 2012

I purchased a new 2010 Dodge Challenger and Renee Maholm was my saleslady. I was so pleased with her knowledge and professionalism. She wasn't pushy and did all that she could to answer any questions or find information before and after the sale. Easy and willing to work with. They were located in Strongsville at the time. They relocated to North Olmsted and I still take my vehicle and my business to their new location even though there is a dodge dealership 5 minutes from my house. All I have met there are very nice, very honest, including those in the car repair/maintenance shop. I highly recommend them and will continue to use Renee in the future. Carol C.

mmwasil

Feb 18, 2012

North Olmsted jeep is a great dealership. Joe Killiany was our sales person for our Jeep Grand Cherokee Limited. It is always a pleasure to visit the dealership and see friendly people. Dan Somerville was our finance manager for our Jeep and it was a pleasure to sign papers with a great guy. The service department has always been great and they treat you vehicles with care!I have recommend the dealership to many friends and family.Thanks for a Great JobMike and Michelle. Strongsville, Ohio

ffigliano

Feb 18, 2012

The dealership is a very professional organization. I was able to get a used Dodge Durango at a great price with a warranty. The sales staff is friendly and knowledgeable and would highly recommend to my family and friends.

Nnej0626

Feb 18, 2012

From the time I emailed about a used car to the time I had the keys in myHand, everyone was so friendly and worked with me to get the best deal.I would recommend them highly!

dontgetlippy

Feb 18, 2012

I have never had car shopping so easy! Yes, the sales people were nice but Dan Somerville the finance manager was fabulous. He was patient with us (we brought our 2 small children when we were buying). He went over all of our finance options and was very helpful and informative regarding which options were best for us. I have referred at least 2 families there in the past month just because of Dan.

sllaffe

Feb 17, 2012

After calling and looking at several dealerships for a specific vehicle I contacted Rick. When I got to the dealership, he already had the vehicle parked in the front of the office waiting for me to see and test drive. From that test drive to the financing, everyone was helpful and made the process as easy as possible without making me feel pressured. I will definitely return for my future needs!

garyzwp

Feb 17, 2012

Renee was very helpful when I purchased my Dodge truck. Whenever I go back to the dealership, I feel like I can talk to her about a potential future vehicle purchase without feeling pressured into buying before I am ready. She has earned my business for the purchase of my next vehicle, whenever that may be.

Ialacci2006

Feb 17, 2012

I have worked with Renee and this dealership for years and they treat me as if I were a friend. In fact I consider some of the people at North Olmsted CJDR as a friend. They know what they are talking about and will work with any situation.

etalk

Feb 16, 2012

Bought 2004 Dodge Dakota. Renee Maholm was my sales person. Renee is extremely knowledgeable about the entire product line,especially the truck line. She listened carefully to my needs and wants and worked within my budget to match me up with a great vehicle. I love my truck!! The service department is the best. Fixed right the first time. Overall the dealership is filled with friendly people who care about good customer service. I will return to NOCJDR, for my future purchases. Good job RENEE!

Davideo

Feb 15, 2012

I had a great experience shopping for my 2012 Cherokee Limited at North Olmsted Jeep. My salesman Mac Magee was personable and knowledgeable, and didn't pressure me. The dealership is first-rate and I love my new Cherokee!

Joe vinci

Feb 14, 2012

My fiance was looking to buy a new vehicle so we went into north Olmsted Chrysler jeep and dodge and met Rick Taylor! He was not the typical car salesman! He was friendly, honest, very helpful, and a friend! He pulled off what seemed to be the impossible in getting my fiance the jeep grand Cherokee of her dreams at a price she could afford! I was so impressed I bought a brand new dodge ram! Her dad was a co signer on her previous car and had to come up to sign off on her previous lease and after meeting Rick Taylor he bought a car! Since then I have boasted about my experience with the entire staff of north Olmsted and have become a customer for life!

vtchallenger

Feb 11, 2012

I was looking for a specific Challenger RT Classic, with specific options. The salesman worked hard to find viable vehicles (3 different colors that I preferred) even though they were located more than 40+ miles away. Out of the 3 possible vehicles, he was able to secure one and went out of his way to provide the best price possible. I really liked the whole "no haggle" process. Mr Schupp worked with his finance manager Mr Somerville to beat the finance rate I was going to use with my credit union, resulting in more savings for me. They took the time to explain all aspects of the vehicle, financing, rebates and any available extended warrantees to my satisfaction.I was concerned with getting the vehicle transported to NOCJDR without adding extra miles since it was located more than 40+ miles away at another Dodge dealership. Mr Schupp was able to deliver it without issue. Now that I have had a chance to drive my new Challenger RT Classic, I find the vehicle far exceeding my expectations. The dealership was easy to find and is close to home. They are friendly, knowledgeable and go out of their way to please the customer. Their service department was clean and appointment hours are flexible. Overall a very positive experience.

rynisey

Feb 11, 2012

I will never go any where else again Rick my salesman never pressudred me and gave me great information and I love my new car...

autoguy2375

Feb 11, 2012

very helpful and knowledgeable these guys know everything about cars and know how to fix them too. i go here everytime to get my oil changed, very profetional

robert.wohl42

Feb 11, 2012

The end of last summer we bought a new 2011 Chrysler 200 hardtop convertible from Mac McGee. The car is outstanding and in my opinion has a more comfortable ride than my Lexus ES 350. Mac took great care of my wife and I and negotiated a great deal for us. The car is for my wife and we traded in our AWD Subaru Tribeca. We were both very happy until the first winter storm that I had to drive from Pittsburg to Cleveland in and I realized that living in Cleveland and not having an AWD vehicle was not good. I did some research and decided that I wanted to take a hard look at the Dodge Durangos. So we went back to look up our good friend Mac Mcgee at North Olmsted Dodge. My timing could not have been better. Mac helped us negotiate a great deal year end on a fully loaded 2011 Durango Citadel. The vehicle rides as good as it looks. Chrysler's clever new catch phrase "Imported from Detroit" says it all. If you want better quality than Lexus, look at Chrysler's new line of cars and if you want a great deal on one of them go see Mac Mcgee at North Olmsted Dodge.

Richt2212

Feb 11, 2012

I have owned various Dodge vehicles throughout my life and I would say in my opinion that during the 1990's or so Chrysler had a black eye because it seemed the quality of their vehicles was not very good. Now with how things have changed due to the global economy and the necessity to deliver a good product inorder to stay competitive, Chrysler has exceeded in that now. My wife and I purchased a 2012 Jeep Grand Cherokee Laredo back in Nov 2011 and we are extreamly happy with our purchase. The vehicle preformes awsome, and I would say that Chrysler has delivered a top notch vehicle. We purchased the vehicle from North Olmsted Chrysler Jeep Dodge Ram and the staff there was extreamly helpful and took the time showing us several different vehicles to make sure we were purchasing the one we wanted and not try to just pressure us into just any vehicle just to make a sale. Becuase of the great experiance we had there, we just went back to them and purchased a second vehicle which was the 2012 Dodge Charger. Im very impressed with Chrysler's redesign of the Charger. I took it for a test ride and knew that it was the one for me. Throughout both vehicle purchases, our sales representative Renee Maholm definatly went out of her way to answer any questions we had, was very knowledgeable with regards to the various types of vehicles they sold and just made our whole overall experiance with the dealership a great one. I would definatly recommend North Olmsted Chrysler Jeep Dodge Ram to all my friends and family.

hlwarner

Feb 10, 2012

I have dealt with this dealer ship several times and always a great experience. I have also bought two vehicles from Renee and i couldn't be happier with her friendliness and out going service to get you what you want. Overall great dealership.

aLC8690

Feb 10, 2012

I've dealt with this dealership for many years. The sales staff is friendly and know their vehicles. I can't say enough about the service department, they're the best!

tjrichard2002

Feb 10, 2012

We went to buy a new minvan and were not looking to spend an astronomical amount of money and explained that to our salesman. Rick Taylor was the salesman who helped us and got us into a new vehicle at a great price. Anytime we have had a question or needed maintenance done to our car everybody at the dealership has been helpful. I will purchase my next car from them.

4thvehicle

Feb 10, 2012

I've bought 4 vehicles from this place and will NEVER go anywhere else. They really take care of you after the sale. I've always heard bad stories and had a bad feeling that dealerships were out to get the customer, but not there. I really feel part of the "family" when I go there whether its or service or to get my car washed. I bring in all my friends and put my own reputation on the line for this place, thats how much I stand behind the place. I recomend to all who are considering buying a new vehicle period let alone a new Chrysler product.

Hemi0821

Feb 9, 2012

This is by far the easiest car buying experience. I bought a 2011 Dodge Ram 1500 last year and fell in love with it. I have dealt with Rick who is very knowledgeable of all aspects of the car business. Just out of curiosity I stopped into the dealership just to browse. I ended up buying a 2012 Dodge Ram with a Hemi!! While I was in the process my wife also bought a 2012 Jeep Grand Cherokee. The deals are great and the service is out of this world. This is not your average dealership, they really go the extra mile to help you out. It's like being with friends. While I was waiting for paperwork the sales manager Joe immediately came over and thanked us for our continued business. Even Kurt in the finance department remembered myself and remembers the last purchase I had. Overall great experience, no pushy sales men here. Very professional. North Olmsted CJDR pulls out all stops to make you happy and get you in a vehicle. So stop in and see Rick. You won't be disappointed!!

Eshrad19

Feb 9, 2012

I went to the dealership with some specific requirements for a car I wanted, and they found the perfect car for me. Everyone was very helpful and I truely felt like they made sure I was happy with my purchase instead of pressuring me to buy just any car. I recommend them to everyone I know looking for a car. The service department is very promt and does great work as well. I will definitely be back for future purchases!

cbone44

Dec 23, 2011

North Olmsted Chrysler Jeep Dodge RAM was in Strongsville and moved to North Olmsted but what impressed me the most in the middle of a snow storm I was looking at a car on the lot late for a car dealer to be open as soon as I got there someone was out there trying to sale me a car not that this was a big thing but the differents is I have sat in cars in dealerships and no one helped me the customers service was great from the person that helped me find the car I wanted all the way to the guy that makes you sign your life away they all seemed like they cared about me.I have two cars from this car dealership and will never go anywhere else for a car . If I had a problem they fixed it and alot of time without any cost depending on the situation. They seem to care about me if you want good quailty service go here you cannot lose . Thank you Andy & Dave from Jeep Dodge Chrysler Ram what a great place to find you guys working

Dodge Owner

Nov 30, 2011

Tried to take my Dodge Ram 4x4 truck in for repairs here. Called them five time, never talked to anyone in service and they don;t answer phone. Is this company in the service business?