Used Cars for Sale at Naples Nissan in Naples, FL

david

Oct 28, 2016

Came in with an open mind and Joe did a great job of explaining things and helping me find the right car and the right deal stress free.

Tom P

Oct 26, 2016

My sales associate Joe Schwartz was very friendly, knowledgeable, professional and courteous. I would recommend this facility to anyone.

Sandra Shriner

Oct 21, 2016

I have been a customer of this Nissan dealership since 2009 and have always had a great experience both in the sales department and service department. Joe is extremely acknowdgeable , courteous and honest in his demeanor. Oscar is certainly a mainstay in the service department - excellent customer service as well as repair/maintenance of vehicles. I look forward to continued partnership with you.

Lanetta

Oct 20, 2016

I have always found my service at Nissan Naples outstanding and thorough, and always respectful of want I want for my car. I know that my car will be taken care of and that I will have any concerns I have considered efficiently.

Pablo macedo

Oct 14, 2016

JOE WAS A VERY GOOD SALES MAN HE GOT ME THE BEST DEAL AND AT THE BEST RATE POSSIBLY.

DAN TAYLOR

Oct 13, 2016

JOE WAS VERY HELPFUL FAST ALL AROUND NICE GUY I WOULD BUY A CAR FROM HIM AGAIN.

VALDAZE WRING

Oct 8, 2016

BEST CAR SALES MAN I EVERY RAN INTO. I WILL BE BACK.

WARNIG!! Go elsewhere

Oct 4, 2016

Once the contract is signed all courtesy goes out the door along with the vehicle Sales manager Wade Memmitt's cocky attitude is the absolute worst!!!

Md

Oct 3, 2016

I was passed to 3 different salesmen, none of them had my information. Had to repeat each time. I said no to deal, they called to get be back there by saying they got payment down. Went back, total lie payment was more. Then tried to sell me a stripped down model for same price. They got nasty when I said no. VERY unprofessional!!

Janusz

Oct 1, 2016

I rarely do these reviews, but Joe Schwartz was an amazing the most professional car salesman I've ever met. Extremely knowledgeable about car features and the purchasing and financing process, meets extremely well customers demands. I wish we have more people in business like Joe.

A. Young

Sep 30, 2016

Went in to trade our car for a new car, faced a few obstacles but with joes persistance and pushing to help us we were able to ride away with a brand new vehicle

B. Young

Sep 30, 2016

Joe of Naples Nissan and his manager went above and beyond to make sure we accomplished our goal of driving away in brand new car!!! jumped through many hoops for us to make it work!!!over all great experience and great staff!!!!

Florida Pro

Sep 29, 2016

Leased a Rogue in 2013 for 3 years. When I brought it back in mint condition and looking to make a deal similar to what I just had, no one was even interested in making any kind of deal.They still charged me $400 for returning a vehicle, under mileage and in mint condition.I since lease a beautiful Hyundai Sante Fe for about the same money,Now I'm getting unsolicited automated voice mails, several times a week that purport to have such 'great deals'.Will never go back.

JamieJ

Sep 19, 2016

I would not waste a minute of your time going to Naples Nissan. I leased a vehicle from them and after 1 year I had 3 transmissions installed, and 6 recalls. The car itself wasn't even the worst part. The salesperson/s are absolutely horrible. They are sleazy and could care less after you've leased or purchased. All they want to do is screw you over and take your money. There cars are cheap and will break down on you. The absolute worst customer service I have ever witnessed in my life. Don't bother going in on a Saturday because nobody will help you. I've never been treated like that in my life!! Extremely rude and arrogant salesman with 0 knowledge of anything. Do yourself a favor and pass this dealership up. Unless you want 3 years of headaches and stress. I can't even rate the dealership because it would be negative.

Jdw5186

Aug 22, 2016

What a horrible experience.1) Did NOT pay off my trade in as agreed to in the contract.2) Sold the car that they had located for me after I agreed to purchase it. Avoided telling me, avoided returning calls, and changed stories multiple times. "I'm going to be honest with you, we sold the car we had located for you" to "There was no car located for you yet" despite having a signed contract with a valid VIN on it.3) Rude service after they realized they botched the deal. They did not change my license registration when I went to pick my old car up so they sent me off in a car with illegal tags.4) After purchasing the same car with a better deal in Port Charlotte they did not change the registration in their system so I am still having to use dealer tags.Don't waste your time here. Ended up going to Harbor in Port Charlotte and got a much better deal with infinitely better customer service.

John

Aug 22, 2016

What a horrible experience.1) Did NOT pay off my trade in as agreed to in the contract.2) Sold the car that they had located for me after I agreed to purchase it. Avoided telling me, avoided returning calls, and changed stories multiple times. "I'm going to be honest with you, we sold the car we had located for you" to "There was no car located for you yet" despite having a signed contract with a valid VIN on it.3) Rude service after they realized they botched the deal. They did not change my license registration when I went to pick my old car up so they sent me off in a car with illegal tags.4) After purchasing the same car with a better deal in Port Charlotte they did not change the registration in their system so I am still having to use dealer tags.Don't waste your time here. Ended up going to Harbor in Port Charlotte and got a much better deal with infinitely better customer service.

Nissan girl

Jul 29, 2016

Best car dealer in Naples. Love my car. It would be nice to have service agreements in computer. Ready to see. So emplyee can see . and customer is not embarresed when asked for money. Small detail but needed. Thank you. Diana Daily

Migue

Jul 29, 2016

A+ service, from the service writer to the thechs the are super professional and knowledgeable.The service writer and the technician walked me thru all the sevice been done to my GTR.

Margie E

Jul 29, 2016

Naples Nissan is fabulous! I am never disappointed in their service and consideration. They provide shuttle service back to my home if I can't wait. They go the "extra mile" on service which is difficult to find nowadays. Margie

Carlos Lopez

Jul 28, 2016

Great experience! Staff were very friendly and willing to help. I definitely will recommend this dealer to family and friends. Thank you once again!!!

Pattym172

Jul 24, 2016

Everyone at naples Nissan made us feel like part of the family !! They made sure We got the vehicle we wanted even if it had to come from out of town ! The whole staff was very professional n friendly !! We will Definitely recommend friends n family !

Rachel and Mike Owen

Jul 21, 2016

Daryl was very friendly and helpful. The finance manager, Quentin, was also helpful and very professional. We bought a Used Nissan Frontier. The dealership was fair and we got a great deal. My husband and I would buy again from this dealership.

Adam D

Jul 15, 2016

I drove from Lehigh because I'm not a fan of the fort Myers dealer. I dealt with Oscar campos, very nice guy. I only Went in for an oil change but he took care of a recall so I wouldn't have to make another trip. Can't complain, they even Washed and vacuumed my car for me. 5??

JohnG

Jul 15, 2016

I recently took our 2013 Nissan Altima in for a problem with our air conditioning. The car only had 46,000+ miles and was out of warranty. Oscar the Service Manager was very helpful in getting the repairs done, he worked with us since the car had low miles further backing the faith I had in the Nissan product. Our experience from the initial purpose 3 years ago to our most recent service has been fantastic.

Happy camper

Jul 14, 2016

I have purchased two Nissans in the last 6 yrs from Naples Nissan. I have always taken to them to Naples Nissan for service. I have been very pleased with the service department there.Before purchasing from Naples Nissan, I had used another local Nissan dealership and was not happy with their service department or salespeople. The people at Naples Nissan are very professional and friendly, It is very clean and bright. I really appreciate going there.

Jessie Samuels

Jul 14, 2016

Have referred a customer to Matt!!! Excellent and exceptional service! Very knowledgeable and over accommodating!! I will continue to work with him in the future and will continue to refer others to him!

Dextabrees

Jul 13, 2016

Our salesman Matt showed exemplary professionalism throughout our purchase of a new Nissan Sentra and his boss Ken checked in with us every step of the way! I wouldn't go anywhere else to purchase a new car.

impulsive

Jul 8, 2016

I dropped in the other day to see current prices and loved the place and sales people. I just did not buy anything yet. Still deciding.

Matea123

Jul 6, 2016

I would not recommend Naples Nissan. My wife and I visited there yesterday to look at a rogue. When we were greeted by the salesman I told him my full intentions and what we were looking for and that we were also going to go to Sutherlin Nissan in ft Myers and whoever had the better deal would win our business.We went through the typical car sales routine. The salesman did an appraisal of our current trade ins value at 13k which I was happy with so I told him to put the numbers together and see what they had to offer. He went to the sales manager with our trade in information and the car that we had chosen and came back a few minutes later with a rediculous proposal and tried to sell is on payments. I asked him what the price of the vehicle was and he kept referring back to the payments. I told him that I wanted to see what we were actually going to pay for the car so I could compare it to the other dealership. He went back to the office and brought back his manager who showed us the numbers and tried to explain them to me but now our trade was only worth 10k and there were no incentives. I told him that was not going to work so he asked what can I do to earn your business and I gave him an offer that I knew there was no way they would go for but I wanted to see their counter offer. He went to the office to talk to his manager and came back saying they were very close but wanted us to sign something to go any further. A fourth grader could have done the math and told you this deal wouldn't work but he said they were very close. I again said I want to see your best offer so I can compare it to the other dealership. He proceeded to tell me that the other dealership couldn't do any better than them and the the other dealership was a bunch of snakes. We got up and left went to Sutherlin Nissan, talked to the salesman told him what we were looking to accomplish he made us an offer, we counter offered they gave us 12k for our trade but what really floored me is when we went to the finance managers office with a deal we were happy with at 2.9% financing, the finance gave us more rebates and said even though it's late and I can't get ahold of the bank right now, I can get you a better interest rate and put us at 0.9% . Have you ever heard of anything like that? Cudos to Sutherlin

Kelli

Jul 5, 2016

I told them exactly what I was looking for along with my expectations and they exceeded both. Greay buying experience!

Teresa Braun

Jun 29, 2016

By far the best experience with buying g a car. Daryl Day was very patient with me as this was my first new car and he helped me through each step. Max in the finance department explained all the paperwork and made the process quick

nisssangirl85

Jun 28, 2016

After shopping around all day in Fort Myers and Naples, I walked into Naples Nissan and was immediately welcomed with warm smiles. My sales girl, Victoria, was so great. Victoria showed my entire family so much respect and hospitality. she offered us refreshments right away. I am a type one diabetic and she made sure that, I stayed hydrated. she took her time with me to make sure I was happy with the vehicle I was going to choose. One week later I drove my brand new Nissan off the lot and I could not be any happier. Thanks to Victoria, Max (who is one of the sweetest and most patient people I have ever met) and Manish ( such a compassionate person ), I am now a Nissan Girl. I will be back to Naples Nissan in a few years to make my next purchase!

Jessie Samuels

Jun 26, 2016

Worked with Matt in sales dept and Lori in finance dept.

CRussell239

Jun 23, 2016

Choosing a vehicle and going through the trade in and purchase process was very very easy. Would love to come back for another vehicle purchase. Good warranties and explanation of terms.

Jacqueline Jimenez

Jun 22, 2016

Super happy whit Nissan dealer ..very good costumer services

rebelrouser

Jun 21, 2016

I went to a few other dealers in my area to shop around. I ended up at Naples Nissan and they gave me an offer I simply could not refuse. I ended up leaving there that day with a brand new Altima and I am extremely happy with it. The friendly customer service I received from Matt Solis was outstanding.

Melsr2016

Jun 18, 2016

Everything went so well. Donnie Ritacco and the sales guy helped me so much . I was in and out in less than 2 hours and I am now a proud owner of a 2016 Nissan Altima Sr . Thanks Nissan Naples !!!

Tamara Lee

Jun 17, 2016

I was inmidiatly greeted outside the entrance door by Paul Freemanand he offered his help, I told him what I was looking for and he got it!! He gave me a great deal, everything was clear, no pressure at all!! Everybody was terrific!! On the finance department George has been fantastic he went above and beyond to help me. Thank you so much to all of you, for making my purchase so smooth.

Maria Andrade

Jun 10, 2016

Tim was great!!! He is the nicest and most honest sales person!! It was a pleasure to buy a car with him.

Lynn Schneider

May 31, 2016

I have bought my cars at Naples Nissan for 20 years!I love Nissans; and I love Naples Nissan - TJ Smith was an excellent sales person to deal with - very helpful; and got the job done well!!

Ryan935

May 26, 2016

Victoria was very helpful in the purchase of my altima. It had been a long day searching and we ended up at the right place

Courtney Hughes

May 24, 2016

Went to the lot just to look around and Gary Curtis came over and had an awesome conversation with us and really built a great relationship with us and then started to talk about cars. He was full of knowledge on every car that I was interested in he let me test drive both the Sentra and the Altima and I fell in love with the Altima that I ended up leaving the lot with one not even expecting to lease a car yet. He made sure we were taken care of and it was an amazing experience. Everyone was so friendly!!

KAP

May 15, 2016

I JUST PURCHASED MY 2ND NEW VEHICLE FROM NAPLES NISSAN. MY SALESPERSON WAS CHRIS SOLANO. HE IS VERY PROFESSIONAL AND THE ENTIRE SALES AND SERVICE TEAMS HAVE NEVER LET ME DOWN. IT IS A JOY TO DO BUSINESS AT THIS STORE HERE IN NAPLES. I HIGHLY RECOMMEND NAPLES NISSAN TO ALL OF MY CHURCH FAMILY MEMBERS, FRIENDS AND ANYONE WHO WANTS A LONG LASTING PRODUCT AND A DEALERSHIP WITH SERVICE TO GO ALONG WITH IT.

purchaser

May 3, 2016

Went in to buy a the used 2014 Camaro that they have for sale. The purchasing process was fine everyone was friendly and the manager made it seem that he was customer driven. However within hours of driving off the lot the radio will turn off and in order to make it work again I would have to turn off the car and turn it back again. When I called less then 24 hours of the purchase to let them know they seem like they were going to work something out. When they finally asked me to come in, the manager did not displayed and care about the issue. He pretty much said we won't fix it for you and there is nothing we can or will do for you. I was able to return the car but only because I was not done singing documents. If I would've been done signing I am sure I would be stuck with a car that doesn't work. Plus they wanted to charge me an additional $50 just to diagnose it.

Ryan C

Apr 16, 2016

Originally leased a car in Missouri almost 3 years ago but moved down to Naples, FL around 10 months ago. Their service department is exactly what I expected from a Nissan dealer. My original dealer was very, very good but changed ownership after my initial lease and things changed, and not for the better. However, the guys at Naples Nissan always provided us with great care and excellent professionalism. On April 11th, we decided to trade in our lease and see what they had to offer. It started out with a 2015 Sentra with a great rebate and lease payment (2) forgiveness. Sounds great right? But the car did not "Wow!" me. So Daryl and Casey rolled up their sleeves and went to work. They found on their lot, the EXACT car we were looking for including options and color. It may have been chance but it felt like they did everything to insure we left there with the car we wanted, nothing less. Thanks!

Jo

Apr 9, 2016

Great service from the moment I stopped my car. Even washed my car. Everyone I dealt with was curtious and helpful. I will always go there and will recommend them also.

Glad on

Apr 9, 2016

My wife and I recently started our second lease with Naples NISSAN. Chris, Ken and George were easy to,work with and our deal was less than our current monthly payment. Thanks to all.

REB

Apr 9, 2016

They made the buying experience so much more positive than other local dealers.

BillF

Apr 2, 2016

I recently purchased a new car from Naples Nissan and was very pleased with the overall experience - high praise to all for a great job

Wutang123

Mar 23, 2016

Naples Nissan I have had horrible experiences with 3 separate times. First time they showed me no respect and thought I couldn't afford my armada. I went to Jenkins Nissan and paid cash for. The second the lost my keys for 3 days when I was getting it serviced for a recall. The 3rd. Today, the commercial on the radio said altimas for 15k. I called 10min before I got there and they said they had a ton. When I got there they said sorry we just sold them all. They tried to sell me a 2015 with 40k miles for 15 k. This place is a joke they have discriminated against me and lied to me. I have NEVER written review before. But then again I have never been treated like this.

SuperHappy

Mar 22, 2016

I am so happy with the service I received at Naples Nissan. I went in looking for a certified used vehicle, due to tight finances, and walked away with a brand new vehicle that still fit in my budget. I am so thrilled with my purchase and I would absolutely recommend working with Emanus Lansiquot. He and the entire team I worked with were wonderful! Thank you!!!

The Bates Family

Mar 17, 2016

I enjoyed every bit of my experience at Naples Nissan . From the moment I spoke to someone on the phone until we went to do paperwork. Blake Walker was very impressionable, gave no pressure to purchase any one car and was very informative on the reality of our price range (what we wanted to pay). We picked the Nissan Rogue Select and I gotta say I was always a Chevy girl, But the Rogue was an incredible vehicle.... From there Chris Salano helped us do the paperwork, Again totally impressed with his light-hearted approach to our questions and jokes I could have stayed there all day with your people I never felt so much like I was a welcomed family member... Then came the icing on the cake the Financial Mgr. George .... Loved this guy too... This guy worked so hard for us and gave us the chance we needed to get the car we wanted at the price and financing we wanted ... LOVE THIS DEALERSHIP.....

Caribbeanman

Mar 16, 2016

I've been taking my 2011 Nissan Maxima to Frank Biers in service and I've been very pleased with his knowledge and professionalism. I work for another dealership in Naples so I have an idea of how service advisors work and I have to say this guy knows his work!!. One thing I like about him is he explains everything to you of what was done to the car and is always on top of any situation presented. Great job!!!!

Tricia Y.

Mar 2, 2016

Very nice, friendly professional staff. My sales person Chris S. was awesome. I visited several dealerships and Chris was sincere, consistent and very helpful... I was looking for a used car and ended up with a great deal on a new Sentra!!

dianeguyer

Feb 15, 2016

From the time I purchased the vehicle I was very impressed with the service and professional manner in which I have been treated. From sales to service they are excellent and I have recommended them many times and will continue to tell my friends about them and will continue to rely on them for my transportation needs with confidence.

CAC

Feb 12, 2016

Brought new car back in for a minor service issue. Robert was extremely professional and efficient. The process went smoothly. I appreciated no wasted time and car being properly cared for.

Rey Blandon

Feb 6, 2016

We are really happy with our new Nissan and the features it has. Thanks Vinnie for all your kindness and help and we are definitely recommending our friends with you should they want to buy a car.

EC and Faye

Jan 26, 2016

Showed up at Naples Nissan just looking around, wondering about trading vehicles. Bumped into Sean Lenick. For the first time our life, it's been a wonderful experience buying a new vehicle! And this year we'll be 90 and 84! Thank you Sean!! Consider him very patient, honest and trustworthy. We would happily work with Sean again.

Not giving up so easy or at all!

Jan 17, 2016

They do not even get one star for anything, Just another one of their lies about supposedly "priding themselves in customer service". I will not recommend anyone to ever even step 10 feet away from these vulchers that do not want to let you walk out their door before you buy a car from them and so quick to take advantage - then slam the door shut on your face after you have those keys in your hand. Yes, I do regret the vehicle purchase that I made, I am out the money (for now) since they are not willing to honor their false advertising and more then likely sold me a car that has way more mileage then the "disclosure they gave me". It's okay, my satisfaction will be in knowing that I do my best possible to make sure everyone is aware of this. I will dedicate any time I have to, and make sure to let everyone know what risk they take when they walk through their door IN DETAIL! So.. Dear Nissan, I hope you not working with me, not caring at all about your LOYAL customer, after I have owned 9 of your vehicles was all worth it. I bet all those customers were not as important to you, you could afford to lose a future paying customers for all the ones you have already robbed, right?. AND.. I will will continue to take legal action against you, I am 100% confident that when all is said and done YOU will regret not hearing me out! I did my part and went into you to see if you can rectify the problem at hand and was told by your sales manager (I hope you give him a big pat on the back for this one), to "have my attorney contact you". Great! Time to play hardball and I am ALL game! I have already submitted fully detailed complaints with the BBB, FTC, Ripoff Report, Consumer Affairs, Channel 2 News in Naples, FL, The Naples Daily News. Sounds like you guys are really getting famous! you will be one the news and all over the Internet! WOW! congratulations!! I will make sure to follow those great instructions given to me today by your employee and "have my attorney contact you", I hope you have just as much joy with my attorney, as I did in doing business with you!!

Deftra

Jan 14, 2016

Amazing service ..the sales rep took he's time explaning everything ...very nice personality...I'll decently been going back for my next car ...thnks to the employees at nissan ...for helping me get my car

Jill Daniels

Jan 9, 2016

A special thank you to the attentiveness of the entire staff especially Paul. He has a great sense of humor, knew his stuff and got me into a brand new car. From Paul to Quinton and the rest of the staff all the way to my closer, my transaction was smooth and handled with professionalism. They said they were going to get me into a car, and they did!

Baddeal

Jan 2, 2016

BUYER BEWARE. This dealership treated me HORRIBLY. I made a deal to purchase a new car from them. They appraised my trade and made me an offer. After a deal by them to get the car from another dealership in trade, fell through, they kept my $1250 deposit and placed an order for a new car. Eight weeks later, when the new car came in, they refused to honor the agreement. They treated me rudely, did not return numerous phone calls, and wanted to renegotiate the deal. They told us the original contract we had signed, was toilet paper. I have never, ever, been subjected to such unprofessional, and rude treatment. On top of that, they lost the title, to my trade. I had to jump through hoops to replace the title that they lost. At least they agreed to reimburse me for the title replacement, and finally returned my deposit after holding it for 2 months. Calling Nissan Customer service did not help. I purchased a new car from another dealership one who honors their promises and commitments. The other dealer treated me with respect and dignity, and gave me a far better deal than Naples Nissan offered. I would never go near this dealership again.

kgardiner1986

Dec 31, 2015

The guy who took my car in for service was extremely helpful and friendly. I notified him of an odd smell from my car and he did everything he could to help me. He went above and beyond. I was very pleased.

Diann

Dec 26, 2015

From the moment you drive up you get personal attention. Greatest service and best cars to drive. I recommend a Nissan to all my friends and family. I love my Murano!

Kat

Dec 24, 2015

I dealt with K C, Quinton Jacobs and Erica. Not only are they very friendly, they will give you the best deal. This is the second time that I have purchased a vehicle from Naples Nissan and I was given the same courteous service as the first time. I did a lot of research and found that they have the best deals from West Palm Beach to Naples. My daughter also purchased a vehicle from Naples Nissan and had the pleasure of dealing with K C and Quinton. Keep up the great work!!

Fernandog1983

Dec 24, 2015

Really great attention and wonderful services thanks so much to Frank Beers and Oscar Campos the are really good and ver efficiency In all what I need for my car in the services

Holly222

Dec 13, 2015

We went to buy a car. Kostein, our salesman went the extra mile to help us. He was attentive to our needs. As well as Josh, the manager who was very nice to us. George was very friendly and took care of the paperwork. I would highly recommend Naples Nissan to others.

Kmarjac

Dec 6, 2015

I am so grateful to the exceptional staff at Naples Nissan! I went to them in dire need of a vehicle with 3rd row seating, and of course some extras I felt I needed. I was upside down in my Nissan Murano, and it was too small for my family of 6. The staff at Naples Nissan worked hard for me and I was able to purchase a brand new 2015 Nissan Pathfinder! Thanks Guys! I am a life long customer!

L19

Nov 19, 2015

Take advantage of you. Can't return your phone calls. Sold me a car literally two days later two tires blew out. Then in the same month it had problems starting 3 different times and when i took it back to their dealership they said it wasn't their problem.They tried to tell me I needed new brakes at 25k miles and when I told them last time they said my were in the green they said they would replace them for free.....come to find out going to sell my car they never did. SAVE YOURSELF TIME, MONEY AND STRESS DONT GO TO NAPLES NISSAN!!!

AC85

Nov 6, 2015

Luiz was very helpful and a true professional! We came in for one car, and left with two. I would highly recommend Luiz and the rest of the Naples Nissan staff.

Andi

Nov 2, 2015

Every time I go to Naples Nissan we get impeccable service.

mariolybaez

Oct 31, 2015

I give this rating because i got awesome service when l went in.l was able tu get the car of my dream with there prices and hel.l apprecciate averything they did for me

Smardzie3287

Oct 30, 2015

Having purchased 5 vehicles in 5 years, I can attest that Naples Nissan cannot be beat! From sales to finance to service, they are by far, the best that I have ever dealt with! They all go above and beyond to make things happens! You could not pay me to shop anywhere else!

Sabah4Allah

Oct 24, 2015

I've always hated buying a vehicle but Naples Nissan actually made it less traumatic. I recommend this dealership and make vehicle for your next auto purchase. They provided friendly, no pressure experience.

Encinosa

Oct 21, 2015

Always excellent service on my 2015 Pathfinder. Mildred Harpin, service advisor, was very friendly and knowledgable, a pleasure to work with.. I will always recommend this dealership.

Happy customer

Oct 20, 2015

Had a problem with brake light coming on and off. Diagnosed quickly and returned the next day to have it repaired. Michael at service dept was very helpful

Brian

Oct 17, 2015

We purchased a 2015 Nissan Titan, our sales rep's Phoebe Zizo & Donald Perez were extremely helpful and friendly. We had a great experience from the test drive through to the purchasing process!

Elie

Oct 15, 2015

Good experience overall. I got the car that I wanted but I ended paying more than I expected. They ran my credit trough Nissan financing when I specifically told them I had bank financing. They included a lot of other fees and warranties in the price that I didnt expected. I hope that the services works as they promised me because they sold me a lot of warranties included in my payment. Devon Carter was very helpful and K C got me the car that I wanted. Thank you!

BOneil

Sep 25, 2015

Great Friendly and efficient people. My second car purchase at Naples Nissan was better than the first.

Sungem33

Sep 16, 2015

K C and James were like a tag team. They ran my credit when I specifically told them I had bank financing. They told me they'd fix it but when I asked if they had written the letter and taken care of it, communication has stopped. They included a warranty in the price and wen I questioned them about the payment, they had to tell me and then proceeded to tell me I was SMART.... 3 hours of excruciating pain and as a salesperson myself and a problem solver I stayed until the very end... They offer you the best car buying experience , it was 3.5 hours of unnecessary torture. Sounds extreme but I assure it the BS was over the top. My advice would be to do your homework, that dealership is hungry and if you're Not Smart, and don't do your homework, I can't imagine the deal you'll end up with, very sad...I love driving a Nissan, have drove them forever but this dealership, buyer beware if you're dealing with any of the people I encountered....

Ashley4656

Sep 16, 2015

I usually take my car in every 3 months for oil changes and tune-ups. Last month, they told me that I need all new rotors, brakes, and tires... An expensive job. I found it strange because Nissan just replaced all 3 of those just about a year ago so I decided to deny the service and get a second opinion. At the second opinion appointment, the mechanic showed me exactly how "worn" my tires and brakes were. The wear bar is still very visible! And, he said that I have about 40-50k left on my brakes. WOW! A real eye opener... Even if I needed brakes, I wouldn't have let Nissan touch my brakes since the last time they checked them, the mechanic forgot to tighten my lug nuts. SCARY!!!

Catherine Curry

Sep 14, 2015

This is my fourth Nissan and I absolutely love the dealership staff as well as the services and quality vehicles they offer. Wouldn't go anywhere else.

Roadking14

Sep 14, 2015

Everyone at Naples Nissan was extremely helpful, very knowledgeable, and went above and beyond to make my deal. I am a return customer to Naples Nissan because of the service and deals I have recieved there. I would highly recommend this dealership. Don't drive out of town stick with the local Naples dealership that we win you over once you walk in the door

dissatisfied customer

Sep 9, 2015

Treated poorly when arrived at the dealership... was acknowledged at the door then left to sit for over 45 mins.. several employees walked by and wouldnt even make eye contact or ask if I had been helped. Waited for salesman then left wondering to find out info, and i had to call several times to find out where we stood. Promised multiple call backs never ever was contacted. We realized we have tough credit, but that is never a reason to treat someone so poorly, and at the time, they did not even know where we stood.. I WOULD NOT recommend this dealership OR the sales man RICK PISCOPO.. his followup and contact is nonextistent, promised mutiple times to call me back and never once did. If they couldnt help us, is understandable... but never excusable to NOT let us know that they couldnt, we knew we would be tough to get into a vehicle, and even tried to not waste their time, but apparently we did... I would NOT recommend this dealership to anyone!

Happy Customer

Sep 7, 2015

My experience was outstanding. It wasn't just about a sale being made it was more about my needs being may. My sales representative was VERY helpful. He was very concerned about my transportation. He wasn't pushy like most sales people. His attitude was warm. Thanks David David....All the way from Ocala a HAPPY Customer

PennyM

Sep 1, 2015

They were fast, friendly, and efficient during the purchase of my SUV. The whole dealership is full of positive energy. A comfortable experience and that is a big compliment coming from someone who dreads car deals...this was awesome. Penny M.

Kasiusb

Aug 27, 2015

We have purchased three cars from Naples Nissan and have always had excellent service at the time of the sale and for service after. Rick Piscopo made sure we understood all the features on our new Altima.

Ex Car Guy

Aug 27, 2015

Third car bought at Naples Nissan.In and out in two hours. Salesman Donald Perez is both knowledgeable and courteous.Manager James Pool made deal a breeze.

Loyal fan

Aug 25, 2015

I travel from Cape Coral to Naples when there is a Nissan dealer closer. James Pool makes the dealership.

Ben Puglise

Aug 21, 2015

The experience was very excellent, all the employees and sales manager were very helpful and top notch. I am happy with my transaction.

Rgreg4234

Aug 14, 2015

I went into Naples Nissan a little over a year after buying a used Altima from them. I liked the 2013 Altima so much that after the warranty ran out, I decided to get a new one. Frankie G. and the rest of the people there were so accommodating that it went very smooth and I was out in hours with my new Altima. Couldn't be happier!

RICHARDW

Aug 11, 2015

GREAT DEALERSHIP DAVID DAVID OUR SALES REP GREAT PERSON HELPFUL AND WANTED THE BEST IN CUSTOMER SATISFACTION.THIS IS OUR DEALERSHIP.EVERYONE WAS LIKE FAMILY.

Daniel Starr

Aug 5, 2015

Walked in with the only goal of seeing if they would finance me as my personal bank would not. I ruined my credit a few years back and have been working to improve it ever since. They where all incredibly curtious when speaking to me about my options. At the end of the day I was approved for a brand new 2015 Nissan Sentra for no money down and an affordable monthly payment. After not having a car for the last couple years it was getting tough, but they helped get me into a set of wheels that will last for years to come. Plus the payments will help with my credit. I would highly suggest checking this place out if you are in a similar position. Honestly these guys won't lie to you or try to gimick you. They told me straight up how it was and what they could do for me. In the future when I'm looking for a new car I will definitely be coming back for a visit.

daveleforge

Aug 1, 2015

My wife and I are past and present customers of Naples Nissan. We had somewhat of an emergency that deemed immediate attention. On a Saturday afternoon my wife and I stopped in Naples Nissan to hopefully find a resolution to our matter at hand. To our surprise our past, present and FUTURE Sales Rep (Frank) met us at the door. He immediately recognized us and addressed us by our names and even remembered the model of Nissan we purchased many months prior. Frank has always made us feel very welcome at Naples Nissan. He asked us if everything was Ok and we explained our issue, without hesitation Frank introduced us to Scotty within the department associated to our issue. Scotty was very attentive and listened to our problem and within a matter of minutes he resolved the matter to our upmost satisfaction. We are lifetime customers of Naples Nissan and will share our experience to everyone we know. Thank you Frank and Scotty for a job well done.

Nichole B. Beautiful Smile

Jul 26, 2015

I purchased 2 vehicles from Naples Nissan. As you can see the service had to be EXCEPTIONAL for me to purchase 2 vehicles. My Sales man David David was excellent he had a lot of patience with me. He ran back and forth getting vehicles to see if it was to my liking. After all of that hard work we couldn't find anything to fit my budget. So the Executive Manager James Pool got involved in a matter of 15-20 minutes they came back with a beautiful gray Rogue. James Pool worked the deal out so GREAT that it didn't hurt my financial budget at all. Everyone at Naples Nissan is very PROFESSIONAL, CARING AND THEY GO ABOVE AND BEYOND to make sure their customers are satisfied and happy with their purchase. There are other GREAT associates at Naples Nissan but I can't recall their names. So I'm going to say the ENTIRE staff is EXCEPTIONAL. Now, my sister is coming from Ocala to purchase a vehicle from Naples Nissan. WHAT A GREAT TEAM at Naples Nissan. They're like Burger King "you can have it your way" Thanks for AN EXCEPTIONAL experience.

Brenda Salkow

Jul 17, 2015

I was introduced to a wonderful salesman, David David, when I arrived at Naples Nissan . He was very helpful and extremely courteous. He introduced me to his manager and the person in the service area and everyone made me feel like I was part on the Nissan family. I highly recommend this dealership to anyone looking for a new car.

melc21

Jul 10, 2015

I strongly recommend this dealership! They treat you well, great price and room for negotiation! I live in Cape Coral and don't mind taking the drive to Naples for great service. My sales person Guillermo is the best!

raygrzy

Jul 9, 2015

I went into the dealer strictly for information, having never owned a SUV. I went back a few days later and leased my first SUV, a Rogue. The manager, salesmen and service dept. were all so friendly and I got a much higher than expected trade i n price. A great experience.

Disappointed24

Jul 6, 2015

We will NEVER own another Nissan!! I have never been so disappointed and disgusted with the treatment my family received by James Poole and his prejudice finance team! I'm sorry if I offended you because I don't speak spanish, However I do understand it and you should be ashamed of yourselves and second of all, the last time I checked we still live in America!! Advice to possible future customers, beware!! Things are not as wonderful as they make it seem! And just wait until your brand new car has problem after problem before you even make your first payment!

Eagle1

Jun 27, 2015

They exceeded my expectations.I would recommend their service center to anyone.

Keno

Jun 24, 2015

Naples nissan , purchased vehicle from there and only place it gets worked on. Great people, they service vehicle clean car that can't beat it . Thanks

Altima Girl

Jun 21, 2015

I have wanted to purchase a black 2015 Nissan Altima for months but had to wait until the right time. I finally made the decision and called for an appointment. I already purchased a car from there in 2012. It was a 2011 Nissan Versa. I loved the car, but at the time, I had to get what was available and in my price range as far as a car payment. Even though it was "bare bones" it was a great car. I had a great experience then and knew it would be again. I called and got Rashan, who set me up with Armand. He greeted me when I walked in and was so amazing. The atmosphere was so friendly and welcoming and really was a great team. You could tell they all liked each other. Ha! I was trading the Versa in and they gave me a great price on trade and did whatever they could to get the price down for my needs.I took a test drive and driving with Armand was like driving with a friend. He was so personable yet so professional. You could really tell he enjoyed what he did. I got back to dealership and dealt with Scotty, the sales manager and Abe in finance. They were also outstanding! Armand help me clean out my old car and load the new. He even took off all my stickers that I needed to access my gate at my job along with the beach sticker. To me, this is above an beyond. He stayed after they closed to show me all the bells and whistles on my new car. I would recommend Naples Nissan to anybody that asked and even the people that don't....as they gave me business cards to pass out to my friends and family. Thank you Nissan...you rock! I love my new car!

Awilda Roman

Jun 19, 2015

I scheduled a service appointment for my 2009 Nissan Rogue. I was very pleased to work with Omar in the Service Department. He took care of my car issues in a very professional, honest and friendly manner.

patnissan

May 24, 2015

I requested an on line quote for a 2014 Rogue. I received a quote and a call inviting me to come in and take a look around. I was contacted by Armand who was very professional and made sure he knew what I was looking for. I visited the dealership and was shown respect and was listened to along with having all my questions answered. Overall my experience was undoubtedly a very stress free and professional one. Thanks Armand and Jimmy it was a real pleasure meeting you guys.

lsp711

May 21, 2015

I had been searching for a car and went to multiple dealerships and always left discouraged and unhappy but when I went into Nissan they were nothing but helpful and right to the point. Frankie was the Floor Manager and he did an outstanding job. I left without a car the first night and called him back before I even got home because I was so pleased with his service that I wanted to confirm he would be there when I went back the next day to buy the car. Thanks Naples Nissan for a great experience!

Tomiu

May 20, 2015

I brought my Versa Note on a call back for the panel around the center console to be replaced. the job was scheduled to take up to two hours, but my actual time was approximately 45 minutes...they have apparently gotten quicker with this type of retrofit. excellent job by all concerned...I applaud this dealership and particularly the employees in the service area. well done ladies and gentlemen! Dr. T. Unger

Lake

May 16, 2015

This process was quick, efficient and satisfying. Every step was easy and pleasant, I highly recommend Naples Nissan and staff as a great place to get your next Nissan.

number 49

May 16, 2015

The Service Team at Naples Nissan was thoroughly professional. I was informed specifically what would be done to address my service request as well as my pricing options. Altogether a very satisfying experience without the pressure of needless up-selling as was my experience with another dealer.

Kristen

May 13, 2015

I am so thrilled with my experience at Naples Nissan!!! The service was amazing. Bill was able to get me the interest rate I wanted in NO TIME. The perks of free car washes for the life of ownership, and rental car and roadside assistance is available just in case. Plus, I am driving a new Nissan with 10 year/100K mile warranty and opted for an additional 8 year bumper to bumper warranty. On top of all, I had absolutely no hassle for my trade. They paid me exactly what I wanted without hesitation. I am so excited over my new Rogue and recommend Naples Nissan to anyone looking for a new ride. AMAZING EXPERIENCE!

LaToya Hopson

May 10, 2015

WOW!!....where do I begin. . I would like to thank Armand and ESPECIALLY James Poole for the extreme measures he went to For me to make sure I was satisified. I am truly blessed and it was a pleasure to do business with Naples NISSAN. I'm enjoying my 2014 Maxima and I've became a life time partner with Naples NISSAN.If your looking for honest genuine people , I would recommend anyone who is searching for a New vehicle to go there first!!Kudos!!!!

Andrea

May 8, 2015

I have had my Rogue for almost a year and have had nothing but great service since my purchase. I am very happy I chose Naples Nissan.

rjdbmurano

May 6, 2015

I had an appointment for an oil change and inspection. Unlike at some dealers where you sit around for a half hour while they get organized to do your service, I was out of there in about 20 minutes, including the free car wash. Impressive!

Luis60

May 1, 2015

Always have a great experience when we take our car in. Great customer service. The service department staff is always there with a smile to help you with your needs. Would not take our car anyware else.

GIARIMOUSTAS

Apr 29, 2015

We have been buying cars/suv 7 and trucks 5 from Naples Nissan over the years. We always go back. Excellent Customer Service and reliable vehicles.

Snowbird

Apr 20, 2015

We are snowbirds and travel with two kitties, so we need to be able to count on having our car well maintained for the long drive! I have found Naples Nissan to be very attentive to details that have lead to us having the best travel car we have ever owned. It is a 2011, fully loaded, Rogue. Frankie Beers is an excellent service rep who makes it clear that he will do an excellent job taking or me and my needs. A very personable fellow, indeed! I will be back!!

Lillian Layton

Apr 20, 2015

My engine had blown and Naples Nissan took my car and gave me $3700 toward a new car. The new car is 2 years newer and has half the mileage as did my old car.

toc

Apr 18, 2015

I have been having my Nissan serviced here for the past two years. Always getting the same great service. I find Naples Nissan to be my dealership.

Janie

Apr 18, 2015

The staff is very friendly and efficient. I love the car (2015 Altima). So far my experience with Naples Nissan has been great. I would recommend this dealership.

servicedperson

Apr 4, 2015

be careful. They stick a line item on the bill called "shop supplies" that I hadn't noticed before on my many visits here. It is 10% of your labor costs. I was told it was for the paper mats they use to cover your regular mats and things like that. Very sneaky. You can buy a lot of paper mats for $20-$30 per visit.

Satisfied customer

Mar 29, 2015

James Pool and Frankie G treat their customers like family. I drive from Cape Coral Florida to Naples to buy my cars and service my cars. They are terrific.

H. Hawkins, Jr.

Mar 27, 2015

This dealership always provides me with attention when I drive up to the Service Dept. The layout and design of the department is well thought out and all customer reception and car service areas are clean. My car's mileage is 15,000 and extra attention was given to the air conditioning system and windshield wiper blade replacement.

SudburyCar

Mar 22, 2015

The oil change and small repair was done effectively and efficiently and for a fair price. The dealership is large and handled the large volume of repairs being done that day. I booked online and was treated like I was a special customer. I will come back for any repairs/oil changes in future visits to Naples.

MATOCANOVIC

Mar 19, 2015

we had a 2014 nissan pathfinder in my name and my best friend name he is buying a house so we change the car for a 2014 vw toureg executive , next day whent to naples nissan and had all the paper work fill up to recived the extra warranty , road hazard ,etc thats over 2 months ago talk to general manager james pool and now he dont even answerer my call ,so beware they will try everything to keep your money and in my case is over 2000,00 dollars , when u buy they say lots of bs because u need the car and on the and they ask u to lie and put all positive in the rater and for wat im seeing im not the only one bad people fill sorry for the name of the group because the other dealers u dont have problem like audi vw our acura you r well treat and if u have warrantys to get back is in the flash so dont buy in naples nissan choose audi , vw our acura and they r better cars to tks

Rob

Mar 13, 2015

Excellent experience. Did my research and communication online and via telephone. Showed up and tested the vehicles I found on line and within 2 hours I had the keys.

Jim

Mar 11, 2015

The buying process was great,sales did every little thing the could to get me a great deal and they did. Also went back to get my first oil change,and the job was done great thanks guys good job

Francis Roy

Mar 9, 2015

I service all my Nissan here for the past 4 years, Always good service and professionalism from all employees

luigi

Mar 8, 2015

Best Nissan Dealer in all South Florida.Amazing Experience from Star to Finish.If you want to have a fantastic car experience.Now you know where to go...Luis HernandezFort Myers FL .

Bosox fan

Mar 1, 2015

I was debating whether to get into another lease or make a purchase. Made an appointment for 9 a.m. and my salesperson was unable to be located. As I walked around the parking lot to browse, another salesperson, Hector, arrived and assisted with my needs. Excellent employee to work with. Very friendly, polite and gave me my options based on my budgetary constraints. I ended up with a new Rogue for a little extra than a lease. They've got great products and are willing to work with their customers. My only disappointment was the salesperson I dealt with for a couple of weeks via telephone ended up not showing up on the morning of our appointment.

melb

Feb 28, 2015

Went for my yearly maintenance. Easy and flawless. Took me to work when I didn't have a ride.

CE

Feb 23, 2015

Great customer service and prompt execution. Short waiting time was promised and delivered. Car was ready to go and washed in one hour. Thank you

Ash

Feb 21, 2015

Excellent service from start to finish. I went into Nissan Naples after work just to look at cars and walked out with a 2013 Dodge avenger. Im so in love with my new car. Frankie G and Ab made the purchase of my first car such an amazing experience. I will be definitely be recommending you guys to family and friends.

Gail Hayton

Feb 18, 2015

Always friendly and helpful the techs are great and never had an issue in the years I have dealt with this compny

megan

Feb 18, 2015

service department was friendly, prompt with answers and getting the work done.

misshaaspitality

Feb 3, 2015

I have had my 2011 Pathfinder to the dealership on a number of occasions and each time the service was excellent even though my vehicle from TN. On my last visitor, the Parts & Service Director actually wrote up and handled my work which showed me that everyone works as one team to ensured customers are serviced promptly. Facilities were bright and clean with a window into the shop so I could check on my SUV. Car even washed afterwards. If I were a full-time FL resident, I would absolutely buy a vehicle from Naples Nissan as I recommend this dealership highly.

Jeffrey Taddeo

Feb 3, 2015

From the moment I called the dealership and spoke to Deanna from the Internet sales team, walking in to the dealership speaking to the receptionist, dealing with Rick Essig, an EXCELLENT salesman, to finalizing the finances with Jimmy Goodwin.... The entire process was easy, the entire staff was friendly and there was a very family-like atmosphere about the whole place... My wife and I are 1000% happy with our 2 new cars, and we're also VERY satisfied with everyone we dealt with. We would gladly recommend the dealership to ANYONE who wants a great deal on a great car (Nissan)

Walt Tester

Jan 26, 2015

Excellent salesand finance staff. All the staff went above and beyond. Even staying late after closing of dealerhip to make sure we were taken care of. Excellent experience

KBanks

Jan 13, 2015

My experience with Naples Nissan was exceptional. Thank you Charles Singleton for my service needs were met! Thank you for the entire service department team for my fast service. I would recommend Naples Nissan to everyone!!!!

Craig

Dec 7, 2014

I can't speak highly enough about James and his team at Naples Nissan. I purchased a 2012 Black Nissan Maxima a few months back and my experience with the entire process was second to none. First off, the facility is top notch. I didn't expect to be able to get work done in a comfortable chair, with free wifi and espresso while my car was serviced. My previous experiences at car dealerships didn't even compare. The team at Naples Nissan will work to find you a car for your budget and lifestyle and something you'll be happy to own. Purchasing from Naples Nissan allows you access to their service center, which I feel is one of the best parts about owning a Naples Nissan Vehicle. Lastly, the members truly care about your satisfaction and will bend over backwards to make sure you are pleased, before, during and after you make your purchase. HIGHLY RECOMMEND!!!

Ana avramis

Nov 26, 2014

I just wanted to say a few things about my experience purchasing my new 2015 Rogue. I was alittle hesitate at first with looking at the rogue, But I absolutely love it. I have a Nissan Murano up north and I love it too. Very comfortable and many new features I have never had in my previous cars. Deshaun was very knowledgeable and even delivered my car to the restaurant I was dining at to accommodate me. I would highly recommend not only Naples Nissan, but ask for Deshaun too!

RFS

Nov 20, 2014

Excellent overall experience. In and out in 45 minutes, despite service area being very busy.

vdesiano

Nov 16, 2014

About 6 months ago, I purchased a Nissan 370z from Jenkins Nissan in Lakeland, Florida. Since I live in Naples, after 3000 miles I decided to take my car to Naples Nissan for a Full Synthetic oil change. I was in and out with what I THOUGHT to be no problems. I left for college at UCF. After 2000 more miles, my car began to smoke at a stop light. I took it in right away to Sutherlin Nissan Orlando to get checked out. I was taken in right away and car was raised on lift. The whole undercarriage of my car was full of oil. After further investigation, we found the problem. What I originally thought to be a flawless oil change at Naples Nissan turned out to be the most idiotic work I have ever seen. First problem was that Naples Nissan used Part Number 15208-9E01A which is the wrong oil filter for 370Z and was commonly used for Nissan Trucks! Correct part number installed correctly was 15208-65F0E. The difference in size of these two filters is huge. It gets WORSE. Remember that smoking, that was caused by an oil leak from the oil filter that the technicians at Naples Nissan obviously tightened with pliers. There was physical abuse and a pin size hole in the filter. About a quart of oil leaked out of the engine before I caught this problem. I have pictures and the abused oil filter that I will be taking to Naples Nissan when I return home from college. I do not recommend taking your car to this dealership if you actually love your car and want quality work done to it.

B WAGS

Nov 12, 2014

THE SALES TEAM AND MANAGEMENT WENT OUT OF THEIR WAY TO GET US THE BEST DEAL POSSIBLE,WITH BEING HANDICAPPED ,THE CARS WE WERE LOOKING AT WERE BROUGHT TO US TO INSPECT.YOU COULD NOT ASK FOR A BETTER DEALERSHIP OR SALES TEAM. WE TRAVELED OVER 80 MILES TO VISIT THIS DEALERSHIP. THIS IS THE 3RD NEW VEHICLE WE HAVE PURCHASED FROM THEM. THEY ARE GREAT. MR POOLE , FRANKIE G AND DAVE WENT OUT OF THEIR WAY TO PLEASE US .

OscarM

Oct 31, 2014

I loved the fact that i chose a car and was in and out within two hours. I was helped all the way through the process and nobody was pushy at all. Great experience.

Brandon

Oct 28, 2014

I went in to just get an idea of what I may want. My sales man David was very friendly and didn't make me feel pressured at to by. When I went back to get the car they made it easy and quick. Will definitely go back there to get next car and I recomend everyone to go there.

Barbara and Carlos

Oct 27, 2014

There is no doubt that this dealship is the best. Not ony with attention but by having great cars and they just have beautys i recommend this to any car buyer out there this really is the best and even more if you get helped by Hector here in naples florida.

EddieP

Oct 26, 2014

what can I say about Naples Nissan my sales representative David along with Jimmy the finance manager made for a great experience Naples Nissan has great service terrific staff and terrific well made vehiclesI would recommend that anyone getting ready to purchase their next vehicle go see my friends at Naples Nissan before making their final choice

Dianne Powell

Oct 16, 2014

I was in an accident and needed a small part to make my car legal to drive. I called service and Paul Batson was very helpful. He looked up the part & ordered it. I came in to be sure that I didn't need anything else. The part would arrive the next day. He also gave me paperwork to show to law enforcement that I had addressed the issue. Charles Singleton greeted me immediately. I had recently been in for service. He remembered me and took my car right in to be sure that I only needed the one part today and that we could schedule the rest of the repair later. The cashier in service was very nice and helpful both times. I am definitely bringing my Nissan Maxima here for all of my needs. Dianne Powell

Gigi

Oct 15, 2014

Great service, David was very helpful. Easy in and out.

Michelle - Aloha

Oct 9, 2014

Once again, above and beyond ! I have purchased numerous vehicles and Naples Nissan is THE best ! From start to finish they make the buying process a pleasure. Thank you so much for all the help, and getting me in a beautiful new car! (Again) - See you soon! * even when I thought that I couldn't get a better deal, they work another miracle "

tiffany bristol

Oct 7, 2014

such a great experience from start to finish.very friendly and helpful workers and very clean facility.

olga l. osorio

Oct 6, 2014

This was my second expirience inless than a week and I feel TERRIFIC.We always look forward to customer feedback and in this case we are extremely grateful for your kind words and pleased that we were able to completely satisfy your expectations.PROFESSIONALISM, Thank you again Guillermo, Angel and Dyanellys Olga

OLGA L. OSORIO

Oct 3, 2014

I AM VERY HAPPY WITH THE CUSTOMER SERVICE, THE PROFESSIONALISM, THE PERSONAL TREAT , IN OVERALL "OUTSTANDING" I really like the deal.I found more that what I was expecting. I am refering already my 2 sons. I am willing to do more bussiness and refer friends.Thank you Dyanellys,Guillermo and Angel.

Anne golf fan

Oct 2, 2014

Just purchased a 2015 Altima from Naples Nissan. I love it!!! I I would recommend them, this is my second car from this dealer that I have purchased . Go and ask for Max, he is the man!! He was very helpful and made it easy!! I test drove it and they drive it up all clean, max set up my cell phone in Bluetooth and gave me instructions on what I didn't know. Best of all I had a full tank of gas! Don't wait go and see what they have to offer, don't wait too long!

Jim richmond

Oct 1, 2014

I got a good deal on a Altima, the sales person Dashawn was on his game with all the questions I had,

sunglo

Sep 19, 2014

We were very pleased with our experience at Naples Nissan when purchasing our new Pathfinder. Our sales man did an excellent job helping us through the process.

Bea

Sep 9, 2014

This is my second time buying at Naples Nissan,with same Sales Person: his name is Guillermo Oliva. I am extremely satisfied with the way he handled the sales,very professional, very kind and attentive . I would definitely recommend him and Nissan cars to anyone interested in buying a great car. All my family use Nissan throughout the world and we have no complaints. Everyone is very friendly, the way it should always be. Excellent service Guillermo!

Emanuel

Sep 6, 2014

Over all excellent service experience; very friendly and helpful service,parts and sales team. This has been my third time servicing with Naples Nissan they have proven to be consistent in quality and professionalism.

great experience

Sep 4, 2014

We have had Toyota's for 30 years and have not been happy with the service that the dealership provided. We decided to look at Naples Nissan because we were both interested in getting Altimas. Hector was our salesman and was wonderful in helping us find the right car for each of us. We ended up getting an Altima and a Versa. That would not have happened if it was not for the exceptional service that Hector provided. Jimmy our finance manange was also wonderful is getting us the best deal for what we could afford. We will continue to get Nissan's from now on due to the exceptional service at the dealership.

best experience

Sep 2, 2014

This was the best experience I have had when trying to purchase a vehicle. My salesman Hector was very helpful in giving us plenty of information about each vehicle. He did not try to rush us during any part of the process. If it was not for Hector we would not have leased our two new 2015 nissans.

KellyMcElroy

Aug 31, 2014

This place had awsome service and Fankie Cabano is the best!

JanCG

Aug 30, 2014

Sales person, jesse was excellent, not pushy just helpful

CKnight

Aug 29, 2014

I could not be more pleased with the whole experience from start to finish. Every aspect was handled perfectly.

Ashdill87

Aug 22, 2014

I was on the market for a new car. I previously owned a Nissan, and knew I loved the car so much that I would purchase another. I was in a rush and did my homework before hand. I went in on a Saturday morning said this is what I want, and I need to leave with in hours! Although I rushed them to get everything done, they managed to do so quick and easy!! My sales rep was Frankie. He was so much fun and personable that buying a car from him was exciting and not pushy or overwhelming. I would recommend this dealership to anyone who wants a great deal, and great customer service !! Thanks Nissan, I love my new car with all the bells and whistles ;)

YPerez

Aug 1, 2014

Extremely satisfied with the service we received. Needless to say we will be back soon for a second car!

H Miller

Jul 30, 2014

Everyone at Naples Nissan made this car buying experience a pleasure. They were very helpful, professional, and efficient. I walked away feeling like I got a great deal without all the hassle. Thank you.

Ethel Palaci

Jul 28, 2014

I can't say enough about what a great experience I had with HECTOR ALICEA and ANGEL PAGAN. They made the financing process very enjoyable!

Chuck and Cathy

Jul 18, 2014

We can't say enough about what a great experience we had with Jimmy Goodwin at Naples Nissan! He made the financing process a breeze and he was very enjoyable be with through it! We will be back next summer when our other car's lease comes to an end to get our next vehicle!!

Barry and Jill

Jul 15, 2014

I contacted the dealer online about a specific car, and received an immediate email back with a firm sales offer that was well below the sticker price. I then called to set up an appointment, and when I arrived for the "sales pitch" I was met by Rick and Bill who sat with me and my wife to go over what we wanted to do regarding a trade in and financing. The car we were interested in was waiting to be shown, clean, washed, gassed up, with a tag on the back. We took our test drive and then again met with the sales team to get down to numbers. No "sales pitch", just the business at hand. We negotiated a price for the car, agreed on a fair trade in price, and then went to the business office to close and be given some service and maintenance options. No high pressure, just the options available and the negotiable costs for them. We bought some options, signed the paperwork, and came back to pick up our shiny, clean new car. It was all a very pleasant, businesslike experience. Even my wife enjoyed the visit!

Santos D.

Jul 10, 2014

They gave me top dollar for my 2007 Pacifica, a lot more than expected. Joe and Rick took the time of their day to show me the selection and give me multiple choices and stayed with me every step of the way from discussing my trade to the different versions of the 2014 Altima on the lot. I ended up driving off in a brand new 2014 Nissan Altima. they had me in and out in my new car in shorter time than it took 3 other dealers to just tell me i wouldn't get much for my trade. Definitely changed my perspective on buying a car. Thank you Joe and Rick and the team at Naples Nissan for welcoming to the family! :)

Deana Stone

Jul 7, 2014

I had tried to make my beautiful 2003 Buick Le Sabre last one more year. However on June 24th , I was looking at a 3rd transmission/radiator job for around $4,000. Enough ! Husband said , "No more Buicks". They used to last 20 years, but no longer. We went into town to feed a friend's animals and I suggested looking at Nissan's after hours. My husband had just cut the grass and I had been cooking. Neither of us were clean or dressed to go into public and me with no make up on. YAK ! We thought we would only be gone a few minutes. We were alone on the lot and knocked on the door to tell someone inside we were there as the business had been closed for 30 minutes and it was dark .There had been a storm and the service advisor, Angel Pagen had stayed late. He invited us in for a few minutes and we declined. I then realized that my husband and I don't have much business hour time together , so we chose to speak to Angel at that time . Angel told us to just come in for a few minutes and he would take a little info and try to pre-qualify us for whatever we decided to look at.. 25 minutes later we were pre-qualified and talking about a 2014 Red Rogue. We had purchased two Nissan trucks before and were very happy with the major issues, engine etc. This car would be my vehicle and I have major spinal problems , so the seats were a big deal to me. The seats are not as comfy as the Buicks leather seats , but then nothing is and other than that , I absolutely LOVE it. I have enough room to haul around all my critters at the same time if need be and I know that I can count on the engine to last 10-15 years. Angel made the process so easy and then handed us off to David L. David, in sales to finish up with us when we picked up the car the next day. They picked me up from my house , out in the boonies and gave me the car to take the paperwork to my husband to sign as he could not leave his office . I brought the paperwork back and 2 hours later the car was mine. The only part of this experience for my husband was the few minutes the night before and to ask me , "what color do you want ,honey" ) ? That is his kind of shopping ! It was a wonderful experience all around. Several years ago this dealership was owned by another person whose name was in the title. I had so many bad experiences that I vowed to never deal with them again. Several times , I left the dealership in tears and once I was scared and physically ill because of being hassled by overly aggressive male salesmen. I told everyone I knew about those experiences and found out from other women that they were treated the same way. I am so glad that I took a chance when Angel invited us in. When it is time to trade in our Frontier , we will be back.

kevin

Jul 7, 2014

i got a great deal on a great truck the sales staff and finance staff were great

vreffett

Jun 27, 2014

My wife had a 2007 Nissan Quest with 98,000 miles and decided to downsize. We have been a Nissan family for many years and decided to shop around for something smaller. The Quest spoiled my wife with it's cavernous storage, comfort, all options, etc. Downsizing was going to be a bit of a challenge after having the Quest and having (zero issues in 7 years). She drove the RA-V4. CR-V. CX-5 and the 2013 Rogue. After researching the 2014 Rogue she decided to wait until the new release. I signed up for the pre-release incentive with Sutherlin Nissan but discovered that the car I specified was sold without contacting me. I went on an on-line search and found that Naples Nissan had then very car coming that my wife wanted. I called the dealership and told them I would like to see the car when it came in. I received a call informing me that the car was received the night before and I could see it in the morning. I really felt it was a waste of my time to even drive 25 miles to see the car since I had nothing but bad experiences trying to buy in Naples. I was greeted by Rick Essig who asked about my needs and took me to see the vehicle (just as unloaded from the carrier). This was the first 2014 that I saw and the interior was far better than the other competitors. I told Rick I liked the SUV but I would not play the Naples premium game. Rick assured me they could deal with me and introduced me to James Pool (Executive Manager) to discuss the Rogue. James did not play games or try to bull s____ me and got right to the OTD price which is what I was looking for. I ended up buying my 19th Nissan from Naples Nissan and we could not be happier. I bought the Rogue 5 months ago and it is an amazing vehicle, great MPG and comfort but not the size of the Quest. All I can is Great!!

KLG

Jun 25, 2014

The sales staff was friendly, knowledgeable and got to know us and what we needed! Then they helped us get into the car that we wanted!!

Leo Ash

Jun 23, 2014

I came to Naples Nissan just curious about Nissan Minivan because you do not see this car very often. Actually I wanted a Minivan but I had some reservations about Minivans from other companies I drove before. In one hour I left Naples Nissan in new Quest SV with my old car traded in for very reasonable price, with all paper work done by sales person and financial manager. And the price completely satisfied me too. The service was great so the car itself. In my opinion both exterior and especially interior are superior to other vehicles of this type. Thank you Naples Nissan.

Miss Margaret

Jun 23, 2014

I was bringing in my leased vehicle for a routine oil change and ended up turning it in and purchasing a new vehicle. The lease was just about up, so no big deal. The staff was easy to interact with and I was able to make a smooth transition from one vehicle to the next. I only wish the whole process could have been speedier.

Christy

Jun 23, 2014

I just purchased a new Rogue. I traded in my older Pathfinder (which I absolutely loved). I've always liked Nissans and it was time to get a new one. I'd rather have a root canal then go through the process of purchasing a new car. My salesperson was Mira, who was excellent, made me feel very comfortable through the whole process. The finance staff was excellent as well and worked with me to get everything taken care of. I hope to enjoy my new Nissan as much as my other one!

John & Pam

Jun 21, 2014

Found the used car we were looking for on a phone call. Guillermo went the extra mile to locate a recently arrived vehicle. When we arrived at the dealership he had the car sitting right out front and greeted us by name. The entire buying/negotiating experience was very pleasant and professional. Angel (F&I) was also extremely professional and worked with us to complete the sale. We did not feel pressured at all during the entire process.

Susan Poste

Jun 20, 2014

The car buying experience was pleasant and fast-paced. The salesman (Da'Shaun Pointer) was courteous and answered our questions. The Manager assisted us with price and the Finance Manager was knowledgeable.

Ozz

Jun 19, 2014

Was in and out in under 2 hours, this included looking through inventory, test drive and buying process.

Bob and Ellie Bunting

Jun 19, 2014

We recently purchased a used vehicle from Naples Nissan. The entire experience from the initial purchasing of the vehicle to the service we received was far above average. James Pool, the general manager and Robert Sneed, the service manager went out of their way to make sure the car was in perfect condition and that all of our questions were answered.

Edlira Shuaipi

Jun 17, 2014

5 star .., wonderful job to all the team of Nissan dealership

Zayda

Jun 11, 2014

My sales reps Marco and Nick were very helpful. They made us feel very comfortable with them.

Key West family

Jun 11, 2014

Thank you so much to our salesman, the sales manager, and the finance department... your attention to detail, and showing us exactly what we were looking for, and helping us with the finance decisions made the whole experience a great one...

Adam Engelhart

Jun 6, 2014

I wanted a newer car with a low payment. I got it plus a very lower interest rate. Just wished I would've gotten the wheels on the car. Thanks Max for the help getting me in my new car!!!

Diana

Jun 5, 2014

Naples Nissan is terrific. This is our third Nissan and we are very pleased with the car and the dealership. Hector Alicea, our sales representative, was extremely helpful and professional. The entire sales department and manager made our purchase easy. I would highly recommend this dealership to my family and friends.

ile

May 31, 2014

Just purchased my my 3rd car at Naples Nissan - Angel, Marcel, Max, David, Marco & the general manager James were helpful all the way - as always - Thanks again, guys!! I will continue to recommend you to my friends - no reason to go anywhere else!

Dorothy Murrow

May 25, 2014

My Nissan Altima is the newest car I have ever had. Mike was fantastic with a no pressure attitude. He let us walk around the lot to see what we were interested...although I already knew what I wanted. When it came to financing, we weren't sure if we would be able to do it. Mike worked with us and got us a great deal. I am already telling my friends to see Mike when they decide to get another vehicle. Everyone was friendly and treated us like we had known each other for years!

Elmer

May 17, 2014

They have such a friendly team. It was a pleasure to have my car serviced there!

Amber

May 14, 2014

I bought my first brand new car here and had an excellent experience. I would highly recommend anyone to go here. They are willing to work with you to get you a new car that you'll love! Thank you for everything!

NevilleDeegan

May 12, 2014

We had an exceptionally good shopping experience at Naples Nissan and we bought the 2014 Nissan Rogue after considering Ford and Honda crossovers. My wife and I had not bought a new car for 12 years - we're retired.. We were dreading the based on previous experience. The Naples Nissan staff were very professional and attentive even when we stretched their patience. We chose Nissan Rogue as the best for style, quality, features, and driving experience. We will have them service our new car exclusively.

Stephanie M.

May 11, 2014

My experience was great from beginning till now. Mike was great with helping me for chosing a great car, that I don't regret getting. Sales manager was so helpfull. The staff at Naples Nissan amazing full of positive energy, very proffesionilism. My experience was amazing, I would refer my friends and family 100%. Thank you Naples Nissan.

Kenny G.

May 9, 2014

This dealership is the finest dealer I have ever encountered. I had a brank new sales person and she could not have done a better job. It was a delight doing business with Mira Erskine. There is a very friendly, no stress, no high pressure atmosphere through out the show room area. Finally, real people answer the telephone and can you believe they have a receptionist type person near the front doors?

Carla Narv

May 3, 2014

My experience was great. My sales Person went over and beyond my expectations to get me the car I wanted. I will definitely choose this Dealer again, referred my friends and family.

Ben H.

May 3, 2014

We had a great buying experience when buying our 2014 Murano. Joe Pozo was very helpful, listened to our needs and, there was no pressure to buy.

Edsch

May 3, 2014

Great service and great treatment by all personnel. Never any pressure to purchase and alway friendly.

SunSeeker

May 1, 2014

We had a great buying experience when buying our 2014 Murano. Joe Pozo was very helpful, listened to our needs and, there was no pressure to buy.

jackie cooper

Apr 19, 2014

great people and a great dearlership. would go there again.

Juan Arredondo

Apr 14, 2014

They were very friendly and we got a great deal. No hassles, quick and pain-free :)

jeremy

Apr 10, 2014

Too easy. Drove a car in, drove a new one out. No fuss. Great people. Thank you

AmandaBeck

Apr 6, 2014

Our experience with Naples Nissan was exceptional. We purchased a beautiful luxury car (Lincoln MKZ), at an excellent price. Mr. Pozo, Mr. Kanahan and Mr. Amabile took great care of us. The genuine friendliness of every staff member who came by to introduce themselves was really refreshing! It was a really entertaining place to hang out! The purchase was smooth and painless, and Marco Kanahan went above and beyond to get our payment where we needed it to be. We will be purchasing a truck soon, and since we've owned two Nissan Titans, and loved them, we know exactly where to go. We highly recommend Naples Nissan! What a great place to buy a car. Like visiting family. Thanks for everything.Kevin and Amanda Beck

Marc K

Apr 3, 2014

The salesman (David David) and finance manager (Jimmy Goodwin) who helped me, as well as the sales manager and everyone else I dealt with at Naples Nissan were all very pleasant and treated me fairly. I got the right car for me for the right price. Very satisfied with my car shopping experience at Naples Nissan and with my new car.

Santiago De los santos

Apr 2, 2014

I love shopping for my vehicles at this location! They provide awesome customer service and really try to help out anyway possible. It was truly a pleasure to work with James Pool and his crew!

ROCKY

Apr 2, 2014

SECOND TIME BUYER! IT JUST IS PLEASANT. SHAWN was accommodating, and not pushy. I would recommend this facility with confidence.

Richard New

Mar 27, 2014

My experience was excellent. The salesman was very low key and inform able but financial end was Confusing and too much focus on a insurance option. The car is covered for 3 yrs and everybody knows If cars are breaking down the insurance companies don't make any money. So extra insurance is not a Good deal. Every time you buy an appliance they want to sell you insurance and you cannot insure Everything you own you would go broke.

58ford

Mar 27, 2014

This is the BEST service department I have ever dealt with in my 50 years of driving - their service manager, Robert Sneed, is honest, reliable, and trustworthy. He explains in detail what is needed. We come to this service department solely because of the trust we have in him and his word.

Yossy

Mar 18, 2014

I went in 10 minutes before closing with no idea what i was doing, David was very friendly and helpful . David and Jim stayed until 11pm on sunday and didn't stop until i walked out with the car i wanted . I left extremely happy with my car they made my first car shopping experience a breeze and truly went the extra mile to help me in every way they could ! If i had the choice to do it again i would most definitely go back to them i recommend them to everyone they are great. A few days later i told a family member about the experience he went in and also walked out with the car . They do an amazing job ! They do great financing and work with u every step of the way to make sure you get what u want ! Will forever be team Nissan :)

RajPunwasi

Mar 6, 2014

Bad Experience.Was looking for a Brand New 2014 Sentra with Bluetooth installed.Mike (salesman) said he had the Brand New 2014 Nissan Sentra with Bluetooth( that means factory installed) in stock and he texted me the price.I go to the dealership and of course: he fooled me. The car he selected for me had no Bluetooth and that was the only car available at that price . Tells me to bring it in to have BT installed. I needed the car immediately, so I bought the car anyway. After a few days I took it to have BT. installed.To my great surprise they installed an "aftermarket" BT, nothing compared to the factory installed BT.. Spoke to the GM. today ,3/5/2014, who defended Mike and told me that I initially accepted the car without BT and that there's nothing he could do.

bjeweled11

Jan 30, 2014

Experience was pleasant especially coming from a bad situation with another dealership. They seemed to be sympathetic and wanted to help as much as possible.

eplaza14

Jan 20, 2014

Mike Amabile was very pleasant and friendly to work. He and his manager took the time to ask what I wanted and what price range we could afford. It wasn't about selling a car it was about helping is find what was going to make us happy. This by far was one of the most pleasant auto shopping experiences we had. I would definitely recommend Mike Amabile and Nissan Naples to anyone.

lbeagle

Dec 20, 2013

I was in need of a new car due to an accident. When I arrived, I was treated with friendly respectful service. He accompanied me on my test drive of the Nissan Sentra. I was very pleased with the handling of the vehicle. He pointed out all of the features and I was impressed with his knowledge. The process went very smoothly, and I was even able to return my rent -a-car at the same location. I would return there again in a heartbeat!!! Thank you again for the exceptional service.Lisa B

cloperena

Dec 2, 2013

I would say to anybody in the state of Florida looking for a Nissan to go see Mike Amabile at Naples Nissan. Mike worked extremely hard over a long period of time to make sure I would get my new Nissan Frontier. He went above and beyond making sure that everything would fit into my budget while maintaing the highest level of customer service at all times. I will always come here and recommend everyone else do too. I drove an hour away passing two other Nissan dealerships just to deal with and his excellent staff.

Rick A.

Dec 1, 2013

Salesman (Mike A.) was upfront and didn't apply pressure. I came in having researched the Altima and Mike worked with me based on facts to finally decide on a price that was fair for both. Great experience.

aman

Nov 30, 2013

great service and excellent customer care this was my vey first car and i was a bit apprehensive while at buying fortunately hit this place and i have every concern addressed

jsimpson19811

Nov 21, 2013

I have lived in Florida for 6 years . I have bought 3 different Nissansales from Naples. I have owned Nissan cars since I started driving 19 years ago. In the last year and a half I have been getting calls from a customer service lady asking if we were interested in the current deals / incentives at the time of the call. I have inquired each time and was told I'd have to check credit and give info on trade in which I've done 3 different times. I'm assuming my credit is not good enough for this dealership or they don't like us cause they never bother to call me back . Why keep calling me and trying to bait me and when I bite never bother to care enough to call me. Mike , joe and mike are the people I've had conversations with but I'm guessing as soon as they figure out who it is they don't want to deal with me or my credit is not good enough for them and I get thrown off into a pile of not worthy customers. Well I won't bite again and if you see this review take my name off your list cause you just lost a customer that will not buy from your dealership again . I'd rather go to sutherlin at least they call back and are willing to sell me a car. Word of mouth travels far and I will due my due diligence spreading the word on my experience

Bryan

Nov 13, 2013

Traded in my 2009 Altima for a New 2014 Altima. Frank and Dave made the switch so easy Dave searched the Whole lot for exactly the car that I fell in love with. I left with a big smile on my face. See Frank and Dave for your NEXT Nissan!!

JB

Nov 8, 2013

Davis and Jim ( service adviser) they both such a great customer service and well knows. Thank you very much. Also feel like I am in a movies theater instead of car dealership...love smile the popcorn, cookies,candy bar,coffee,cool water...that a push and more of satisfaction. Thank you very much to you guys.

Kathleen123

Oct 23, 2013

I bought a new Nissan Rogue which handled beautifully until driving to dinner after leaving the dealership when a noise, a scraping sound from the area of the front left wheel began. Two of my daughters were with me through the process and both are knowledgeable about cars (and math). One of them got under the car with a flashlight after it was in the garage but nothing dragging or stuck in the wheel was visible. We also noticed a paint chip on the hood of the car. We had neglected to walk all around the car and specifically look for any paint chips because at the time we were looking at the car, we fully intended to wait a couple of days before buying - then when the price and the trade-in was extremely good (we had done our homework beforehand), I made the decision without thinking to check out the car again.The next morning the noise was so loud that people walking in my community turned their heads to look at the car as it passed. We called Mike Amabile, our sales person, who told us to bring it back and they would take care of it. However the day was Sunday and the service dept. was not working, so we waited until the following day, Monday. On Monday morning we started the car and drove to the dealership - no noise at all. Absolutely nothing. Naples Nissan kept the car the whole day and gave me a loaner. They called to tell me they were unable to hear anything unusual at all but they wanted to keep the car overnight so that one of the technicians could take it home and drive it (and he did - I checked the mileage and he put more than 40 miles on it). It was driving perfectly. I asked if they had removed the wheels when they checked it and they said they had.I took the car home and it has been driving perfectly ever since - my only explanation is that something must have been picked up on the road and jammed in somewhere - and subsequently fell out. They are getting an estimate for the paint chip for the dealership and have told me they will call me to bring in the car and repair the chip as soon as they get the estimate.So far, I am extremely impressed by the courteous service and am happy with the outcome.

Ernie Labrador

Oct 10, 2013

This commentary is to thank Oscar in service for his knowledge and ability to give me the assurance I was in good hands. He understood the issue I presented and handled it professionally. The service was done without undo delay. Oscar was very knowledge about some functions I asked about. It was very refreshing to have great customer service.

Lisa

Oct 3, 2013

Had a great experience! The staff was very friendly and accommodating. No pressure!!! I would return to repurchase!!! Wo nderful staff!

meribyers

Oct 2, 2013

Bad Credit + No Money Down = No Problem. Mike was able to get me into a brand new car at payments I can afford - and to make me feel like a VIP at the same time. They couldn't have been nicer to deal with - and they not only met the quote they gave me on the phone - they BEAT it!! Worth the trip down from Fort Myers for the Lifetime Warranty (since blowing my transmission was the reason I was car shopping in the first place). No hesitation in recommending them!!

Aman

Sep 23, 2013

Had an excellent experience. It was my first car and the entire staff was very helful and co-operative. Had a few hiccups in managing my finance and other stuffs but the staff was perfectly ready to take care of it.

Doug and Barb Smardz

Sep 23, 2013

My wife and I went to Naples Nissan this past Saturday to look for a new vehicle as our 2011 Nissan Maxima had recently been totaled in a flash flood. As we arrived, we were immediately greeted by Sales Manager, John Heisler. After we explained our situation and needs to John, he assured us that he would be able to help us. John then introduced us to Salesman Donald Perez. Donald took our information and escorted us out to the lot to assist in looking for a new vehicle. After about 10 minutes, we decided on a 2013 Nissan Rogue SL. Donald prepared the vehicle for a test ride and my wife and I drove the vehicle for about 15 minutes. We immediately fell in love with the Rogue! John and Donald were extremely fast in securing our financing and quickly introduced us to Finance Director Abe Rodriguez, who was very professional and friendly, explaining every form in great detail. By the time we completed the paperwork, we realized that we had gone from start to finish in less than 2 hours! Unheard of in this age! Our sincere thanks to John, Donald, Abe and my buddy Hanser in service! You have secured our business forever! We also like the thank our friend Mark for his assistance and guidance!

Douglas Olson

Sep 22, 2013

Had an oil and filter change on Friday. Took one hour and thirty minutes. Totally unaceptable. Told me to come by at 3 or 3:30 if I wanted better service.

Jaime Martinez

Sep 5, 2013

I would recommend this dealer to my friends and family members you guys are very helpful and kind. My experience at nissan was very good and had good service buy the gentle man who help us out in helping us getting our new and incredible car which we are enjoying very much. Thank you so much. And I'm sure ill n returning again someday.

Kelly

Sep 2, 2013

What a wonderful experience! I highly recommend naples nissan. Hector and Robert were awesome, very professional and accommodating. They had me in the Rogue with no trouble at all. I wii definitely be back for our second car soon!!!

melodyc21

Aug 18, 2013

I had a bad experience in Sutherlin, very bad attention ! Therefore I drove all the way from Cape coral to Naples and was extremely satified! I went in for a good deal and I got it!! Traded my Charger for a 2013 Nissan Altima !! Love the features love the service and most of all the attention. Thanks will definitely shope there again!!

LanaW

Aug 10, 2013

Over the years we have purchased 4 cars from this dealership. The customer service is excellent and it doesn't stop when the warrantee expires. Every time I bring a vehicle in for service, the staff goes out of their way to make sure that I leave as a completely satisfied customer. I wouldn't buy a car from anywhere else and I wouldn't trust any other Service Department with our cars.

Rick S.

Aug 7, 2013

I purchased a 2013 Maxima lease from Nissan of Naples a few days ago. I have rarely had as enjoyable and positive an experience making any purchase, let alone the purchase of an automobile As a threshold matter, my salesman, Joe Rossi, could not have been more helpful and informative, and, indeed, everyone I dealt with there was personable and seemingly frank and honest. In fact, I went there looking for a more expensive model than I ultimately chose and only changed my mind after Mr. Rossi and the manager both shared their opinions of that model relative to my needs and likely use. They also indicated that if my heart was set on that body type I might be happier with another brand that could be a better fit. What car dealers do that?! In addition, I have since confirmed that the price I obtained was great, and, more important, I have learned that the dealership gave up significant incentives from Nissan in dissuading me from that other model. As a result, Mr. Rossi and Nissan of Naples put my best interests ahead of their own. They have certainly earned my loyalty. Both my kids will be needing new cars within the next three years, and I will not go anywhere else to make those purchases.

joel hoppe

Aug 3, 2013

Purchase experience of a new cargo van for my business was smooth and easy. Hector Alicea made shopping for business finance and details on vans easy. The facility is more impressive then other dealers in naples and the activity on the different days I went ,tells me naples nissan is out doing their competition and will be here a long time to provide my business with a fleet of vehicles. Hector was able to provide a great deal on vehicle and finance. I look foward to adding more nissan cargo vans to my business.

Ileana

Aug 3, 2013

I enjoyed my experience at Naples Nissan. My salesman Joey was outstanding. He went the extra mile to help me get my Altima. We talked, laugh, talked some more until the deal came through. I drove out of the dealer almost at 10:30 pm and Joey was still joking around and smiling. I will definitely recommend this place. The salesmen are friendly and helpful. Not to leave behind the financial guy, he is also very nice explaining your options to cover your vehicle for future encounters My car is gorgeous and if you read this review and like Altimas I recommend you to go and check the Best salesman at Naples Nissan "Joey " future father of twin babies. :)

No_NAmeNaples

Aug 1, 2013

Do not waste your time . They dont care anymore for customer service.Ever since John Marazzi left they will do all the tricks to get you in on a deal. Stay away from this crooks . Always oh the manager will call and never does !! Tired of their games. There are tons of dealers in Naples and you will be better off TRUST ME . i bought cars from them 3 times but now wont even go for their free oil change.

FirstNissan

Jul 21, 2013

The worst new car buying experience I have ever had! Employee we worked with is not listed above. We have bought Honda's since 2004. We were in the market for a new reasonable & reliable car for my kids to drive. A friend of mine said she thought the local Nissan dealer had some new cars from 13,000. We found a lease special online for 12,898 so we brought in the ad. However, we found out the ad was for a manual transmission only (which it does not clearly state in the ad). We ended up getting suckered into a deal for a Nissan Versa Automatic limited edition 2012 for around $16,000.00. I was wondering why they did not have any 2013 on the lot. The sales guy said they have not received any yet. Little did we realize after we got home and did our research that the Nissan Versa 2013 will never come in because the company has renamed and redesigned the car for 2014 now calling it the Nissan Note. We really should have looked at the Sentra (as online people reviews gave it a better rating). Literally, after the purchase we had to take the car across the street to put air in the tires (something the dealer should have done). Then when we get home, we discovered the users manual was missing from the glove box. We also found out on the lease contract that at lease end Nissan charges a fee of $395.00 to just give the car back to them (something you do not have to pay when leasing from Honda). Maybe we would have been satisfied with a higher end model like a Sentra or Altima? I don't know because they were not shown to us (apparently out of our price range??) We put down 4,000.00 towards the Versa and then a few months later I saw a Sentra advertised with $4000.00 down and remaining payments of $89.00 which was a way better deal than what we got. Cons: we found with the Versa 1.8 engine automatic (has no power to get up and accelerate on I 75). Plus on the interstate it catches wind and it takes effort to hold it steady. We have a charcoal interior and it literally picks up every piece of lint it is like a Velcro vacuum (I'm assuming cheap material because I've never owned a car that has done this before). I will never visit the Naples Nissan Dealer again! I think they were trying to get rid of the 2012 Versa's left on the lot and therefore we were steered toward that model.

Tim Hamilton

Jul 16, 2013

I researched over the internet first. Got the information then called Joe Pozo are coordinate everything with him before going to the dealer. Got honest info and truthful information. When I went to the dealer I got great trade in value, and left with a great deal and easy financing. No hidden charges and a team of people who make you feel like a valued customer. Thanks, I will tell others and even bring some. I look forward to my future purchase years down the road.

tfhamilton

Jul 16, 2013

Great service from the moment I started on the internet, Joe worked hard to verify information I found was accurate and worked to make sure I would choose Naples Nissan. Mike reviewed things to make sure I got into the vehicle I was searching for. Jorge was the face to face professional that insured my complete satisfaction in a timely manner. He was a blessing and the finance team got it done. I will tell others and bring others. They won't regret great professional and quality service, Honesty and integrity.

Amanda

Jul 15, 2013

I recently purchased 2013 Hyundai Veloster, and realized how bad of a deal I got on this vehicle. My boyfriend and I drove down to Naples Nissan to look at the Nissan Juke and I loved it! Kristian was our sales man and he did an excellent job getting me a great deal during the 4th of July weekend! Thank you very much!!

Shea

Jul 9, 2013

I bought my Versa in Norfolk, VA and since moving to FL this is the second dealership in FL I've had my oil changed at (the other was Napleton in West Palm Beach). No one greeted me at the service dock or offered to take my keyes like at Norfolk and Napleton. The guy at the desk wasn't super friendly, just average. What was more confusing was the board with the prices above. He told me it was $29.99 but the board said $34.95. He asked me to sign the dotted line I inquired about the price and he said he'd adjust it. I told him to fix his board. When he explained the tire alignment prices ($39.99) I asked why the board said $49.99 and he mumbled something. I think he said it was a special. At that point I'm frustrated. Theres two boards with two different prices hanging on the wall plus what he's telling me. And don't get me started on the refreshments- an empty cookie tray (at least throw it away), no free soda like the previous dealerships just bottled water. I've been to better dealerships where they treat you so nice you'd be embarrased to show up in jeans. This is average nothing more jithing less. By the way, how long does it take to change the oil, I'm the only one here?

SebastianR

Jul 9, 2013

Great experience ... Everybody was really helpful and nice.

ZaydaR

Jul 9, 2013

I just bought 2 new cars and the experience was awesome ... They made the process so simple and fast ... I will definatelly recommend Nissan to all of my friends :)

ARad

Jul 5, 2013

I had a great experience shopping at Naples Nissan. Jorge Cabada was attentive and helpful. He listened to what I wanted and we quickly came to terms. This was the fastest car buying experience ever. None of the sitting and waiting around for ever. I look forward to seeing if their service department meets the same high standard as the sales department.

Susie Naples Florida

Jul 2, 2013

Jorge Cabada was excellent to work with in purchasing my new car. I would buy from him again when I need another vehicle. The dealership is very nice and the service department is great. Paul has helped me a great deal there with my other auto. I enjoyed my Nissan Sentra very much and am sure I will enjoy this one equally!

katiemcurry

Jul 1, 2013

This is my third vehicle I have purchased through Naples Nissan. I have never left disappointed. Mike Amabile has sold me my last two vehicles, he has a great personality and always meets my needs. Thanks Mike!

Cprican22

Jun 16, 2013

Mike was exceptionally helpful, friendly and courteous. He went the extra mile in helping me get into a new car quickly and as painless as possible. Being that my old car had just been totaled and I had no mode of transportation for the upcoming week, he made sure I was able to get into a new car and drive away the same day. So thankful for what he and the rest of the team did to help me get into my beautiful,new Rogue. Will definitely recommend Naples Nissan to anyone I know that is looking to buy a new car. I've never had a better experience at any other dealership!

Zivera

Jun 1, 2013

As a female shopping alone I knew sales men were going to be extremely pushy. I made it clear when I stepped on to the lot that I was only looking and wanted to get some pricing on their lease offers. I was not going to drive anything off the lot that day. I also stated my budget. $0 down $200 a month. And only automatic. I walked around with the FIRST guy and looked at a few cars. He then handed me off to the "desk guy". We sat down and he started taking my information. He then ran off to get the numbers I was looking for. He came back with the offer of $1300 down and $450+ a month. Apparently they had not listened to a word I had said because they were trying to sell me a car that I couldn't afford. I was then asked if I was willing to go with a used car. Sure I wouldn't mind knowing what's on their lot. They pulled the car around and offered me a test drive. I get to the car and its a manual. I have never driven stick in my life. But the pushy salesman said "it's easy. I'll teach you". After the test drive I wanted some numbers on that too. Just so I would know what I could play with on their lot. I was never given an exact number but that it was in the $200s and I could do it. Not only did they try to sell me a car that was way out of my price range. They tried to sell me a car that I couldn't even drive. They waste 3 hours of their own time and wasted my time I could have been on a lot were the salesmen actually listened to my requests.

rmperez1212

Apr 29, 2013

Very nice staff. They were patient with my being indecisive and showed me lots of options. The entire process was quick and easy as well.

wchj4656

Apr 9, 2013

I've been in and out dealing with multiple dilemmas from Naples Nissan from the time I bought my Maxima just 8 months ago, but this mistake really hit the spot. I take my car in for a regular service maintenance and this is very unusual since I take it to my well-trusted family mechanic, but I thought I'd give Nissan a try this one time. During the maintenance tests, I had them replace my brake pads as well since they were running low, which they promised me they'd do before they gave me my car, but failed at that. As soon as I pick up my car and start heading out on the slick, rainy road...I noticed my two front tires are feeling like my car is in need of a serious tire balance, but it all felt way too unusual so I got out of my car and called my mechanic. He asked me if Nissan had played with the tires at all and obviously they did to replace my brakes. He came out and unscrewed all 5 or 6 lug nuts from my two front tires with his bare hands. How scary. Not only did Naples Nissan forget to Torque my tires, they forgot to even screw the bolts back in. I am so disappointed and will never trust their service shop ever again. Wouldn't even allow them to call a tow truck for me...who knows..my car would've probably fell off the side of the tow truck with how they went about standard procedures on my car.

Victormanmatos7

Apr 5, 2013

Most friendliest people in the world , and not just that but helped us find exactly what we needed and explained everything LETTER by LETTER. They helped us understand EVERYTHING we needed to know , very straight forward , but amazingly helpful. They really know what they are doing , hands down BEST dealership I've gone to. They treated me like at home & nothing feels better. Thank you so much guys , thanks to you I got my first car , I truly appreciate all the help .

Johndemarie

Apr 4, 2013

Mike Amible worked hard over a period of three weeks to find us the car we wanted, including the color too. He did not just try to complete a sale with a car on the lot. By his own admission, he worked with my wife courteously, over several phone calls, and admitted to me, that she was a tough negotiator. When we got to the dealership, with the deal all but completed, he continued to treat us with a professional manner, and not just the "sigh here" and it's over attitude that I have seen before. There was no attempt to "low ball" us just to get us in the showroom, start a deal, and hope for the best to close it. Great sale rep for your dealership. When our lease is up, we will return to Mike.John, Roberta and Jessica DeMarie...

L.McKenney

Apr 1, 2013

I bought a used vehicle from this dealer the buying experience was good, but when having service done or canceling a Extended Warranty Policy get the run around 7 weeks and no response or refund, I have gone in multiple times and never get an answer or response to where my refund is. The Customer Relations quits after you sign for your vehicle and leave. I even sent a email to the Executive Manager and no response to anything make sure you don't get fooled into purchasing when they don't stand by their commitment to Service.

chachacha

Mar 24, 2013

I"m very satisfy with my new car Sentra, Mr Gorge Cabala help me and assisted all the time, and I was able to make the best choice.

Kenhess

Mar 23, 2013

We appreciated the low-pressure approach by the sales staff. We worked with both John Combs and Devon Carter. We made three different visits to the dealership before making our final decision to lease and Rogue and also buy a Sentra. During the same time period we had visited another local dealership and were pressured to sign something before leaving. We also received immediate phone calls to ask if we had come to a decision. Naples Nissan won our business.

Richerin1228

Mar 18, 2013

I am happy with my purchase,Everyone was friendly and helpful. I would definitely recommend and come back again! Thank you Robert Manom for all your assistance!

martikoehler

Mar 13, 2013

I went into Naples Nissan this past weekend to look at the Nissan Juke. I met with Rick Essig the sales consultant who was friendly, easy to work with and agreeable. I test drove the Juke with my husband and we liked it a lot and ended up buying it! I was not looking to buy anything this weekend, just started shopping around. Rick's approach to sales was laid back and made it very comfortable to buy the car. He transfered title and insurance in a couple of calls, things I had to do in the past which were a pain. Thanks Rick!Next, I worked with Jimmy Goodwin who took great care in giving us the deal we wanted on the Juke and included a great deal on roadside assistance, repairs and dent repair for 5 years. He was easy to work with, funny and likeable. Rick and Jimmy made our experience at Nissan better than most of our other anxiety ridden car buying experiences. The overall feeling in the dealership seemed relaxed and friendly which made it a relief to purchase from Naples Nissan. They were thorough in their care, their follow up has been excellent and I love my new JUKE!Thanks again for an excellent experience at Naples Nissan, Rick and Jimmy, and all of the other staff who have sent follow ups- we will definitely be seeing you again in the future!Marti Koehler, Nissan Juke owner and Nissan Loyal Supporter

JulioVillanueva

Mar 12, 2013

THEY WERE BOTH VERY HELPFUL AND FRIENDLY. THEY MADE THE EXPERIENCE A PLEASANT ONE WITH THERE KNOWLEDGE AND EXPERTISE!! I HAVE BEEN RECOMMENDING NAPLES NISSAN TO MY FRIENDS AND FAMILY SINCE MY PURCHASE.

jeffvankirk65

Mar 12, 2013

Mike listened to what we wanted and were looking for. He took his time to see how he could meet out needs and get my daughter in the right car for her. He actually did such a good job, I was able to lease a new car, something that I was not intending to do.Dealer ship was clean and every one was very professional.

Daniellemc5

Mar 8, 2013

Took the time to find us the car and the deal that we wanted. Great all around experience. Very happy with our brand new Sentra.

yirenia1986

Feb 21, 2013

Let me tell you this was the most enjoyable dealer experience I have had in a long time. Hector was very nice and helpful .keep it up guys great job :)

pin184

Feb 20, 2013

Dealing with Austin Kellam and Angel Pagan was the best! I felt very comfortable and not pressured, As I did at other dealers around town. They answered all my questions. I told Austin exactly what I wanted and around the budget i needed to stay in, and he produced it!!! They both took their time and explained all facets with me. even staying late. (sorry guys!) Car buying is not easy and can be very stressful especially when there is so much awesomeness to choose from at Naples Nissan as I encountered first hand but they got me through it, and I love love love my Nissan Rouge. Thanks guys!!!

laninalinda43

Feb 18, 2013

excellent customer service! very friendly and they work hard to make your experience very pleasant. austin was just great,denise was awsome in working to get me what i wanted, and and james did exactly what he said he would do. thank you all!

marlybones

Feb 14, 2013

This buying experience was as "high pressure" as I've experienced. The bottom line was that we ended up with a deal that was satisfactory to both the dealer and me. I stopped by to learn about the new Nissan Altima and get the $25 gas card that was advertised for taking a test drive. There was also an offer to provide a gift card of up to $500 if you bought a car. These promotions were advertised in the Naples Daily News, but neither the salesman knew of the promotions nor management. Once I bought the car they tried to convince me that the up to $500 gift card was really the $25 gas card. I had to insist that that was not the case. A free tank of gas was then offered. Now that I bought the car I'm expecting the gift card. None was offered other than management instructing the salesman to remind him to process the gift card at another time. I'm waiting for the gift card.Despite the high pressure and the lack of knowledge by both sales and management of the promotions, the overall experience was courteous and pleasant.

sam650

Feb 10, 2013

My wife and I was approached by a sales person who listen to what models, age, wear and price we had of interest. After test driving, reviewing, and within 15 minutes, he helped narrowed the choices to three and shortly thereafter zeroed in on one to negotiate. Then after swapping two proposed bids, we reached an agreed purchase price that was close to my target. No hassling with 3-4 role playing actors, no wasting time on dickering/bantering on deceiving deals, and no surprises of adding hidden/undisclosed costs. After horrible experiences with other dealers, Naples Nissan was refreshing. Afterwards, staff remained patient and supportive when I was gathering the necessary information for them to process the paperwork. This was not an easy task because I had just moved to Florida. I look forward to using their service facilities as everyone at Naples Nissan appeared professional, polite, and committed to customer service. Genuine people who believe in win/win transactions. Big thanks to Naples Nissan. Apologize for not remembering the sales person's name as I do not have his card at the time of completing this survey.

funbee31

Feb 5, 2013

Called and left a message and emailed Nadine regarding adding cruise control to my Nissan. I also am looking to buy or lease a new Nissan and was hoping for a great experience. Unfortunately I cannot recommend this person or dealership as she never called back or emailed me. All I can assume is poor customer service.

Bryanbo79

Jan 31, 2013

Donald did an awesome job in helping me during this process and took an active interest in making sure I got what I wanted and did a good job following up with any questions that I had. Jimmy was also very helpful and was also great with any questions that I had. Marco also was also very helpful and accommodating with my new frontier. Overall the end result turned out well and Naples Nissan made it right.

MCB0754

Jan 26, 2013

Mark Anderson was very knowledgeable, personable, friendly, and accommodating. He made my car buying experience a pleasure, and I will be recommending him highly to people I know in the market for a new Nissan.

flbails

Jan 12, 2013

We had little problem working with Robert when purchasing the Z 370 Convertible last week. However, Paul(Sales Manager) was very difficult and did not know the price of the navigation system or even know what the IKP and Splash etc. options were on the Z 370. We discussed color preference and indicated that we wanted the navigation system. Paul stated, "You don't need the navigation system since you have an iPhone." Why would this sales manager tell us we don't need an option that we had indicated was important to us? Paul was quite arrogant!It was not a very happy experience purchasing our first sports car.Naples Nissan did not have the 370Z Roadster we wanted. We wanted all the bells and whistles on this car. We preffered white with black interior or black with black interior, 2012 or 2013. Paul indicated that there were none of these cars in the state of Florida. He also told us that black on black was better! We mentioned that we could wait for the car to come off of the assembly line. Paul indicated that the price would be much higher. Paul left for a long time then returned. Paul located 2 cars- 1 in Texas and 1 in VA. We picked the white 2012 located in VA. We agreed on the price in writing. Robert called to have the car shipped to Naples. The car was gone. Robert then said we could get a black on black 2012 from Texas. We agreed on the price in writing once again. Robert called to get it shipped. It was stick shift and we wanted automatic!My wife and I said we would take a new car with all of the bell and whistles and would be willing to wait for delivery. Paul said he would try some other dealers. We sat there waiting and waiting and almost walked out. Low and behold Paul returned and said "You needed to thank me because I got you a 2003 black on black at the same price located close to Tampa!" Paul said we could have it delivered the next day. We agreed again on the price in writing. All was set after a very long attempt to purcase the car. We were left waiting for way too long again. Finally, Robert indicated we would be meeting with Roman in the finace office. We were walking over to Roman's office when Paul approached us with another quotation sheet. Paul said he had made a mistake stating we would have to pay $1,000 more due to the car being a 2013. We had already made the deal on the 2013 and we were aghast at such a move. Paul backed off immediately. We purchased the car from Roman but were fuming. We still have a bad taste in our mouth.When we picked up the car, we spent way too long trying to figure out the navigation system. Robert had not had effecient training on the system. He did not even know that the voice activation did not work with the top down. Robert had to bring another person from the sales force to help him answer our questions. Your sales personel need to be trained so that they can answer questions in the best possible manner with the least waste of time and effort. They need to have the knowlege and capability to sell your products.

Howard Atun

Jan 7, 2013

Good experperience .... Everyone was true to there word..took time to make sure we were comfortable with our purchase.... everyone followed through with everything they said they would do... fair price was agreed ..

Michael Johnson

Jan 7, 2013

If you are going to buy a car you might as well have fun doing it. Joey Rossi and Rick Essig make it fun. I put them through a long two days, checked out everything they said and they put me in the right car for the right price. They know their stuff. I am very pleased.

danielasher

Jan 4, 2013

everyone was knowledgeable and tried to please me. They were not pushy trying to sell me extras I didn't want. They bent over backwards to make my buying experience easy. I would recommend them to my friends and neighbors.

nissan buyer

Jan 4, 2013

everyone we interacted with were knowledgeable and eager to please. Nobody tried to push anything that we didn't want. Pretty laid back. Very helpful with the paperwork. would definitely recommend to others.

JEEP GUY

Dec 18, 2012

Called back right away. answered all questions i had right away.

Tmtime3911

Dec 17, 2012

I have been a Naples Nissan customer since 2009- I have always been taken excellent care of & treated as a priority. I can buy a Nissan anywhere, but the exceptional customer service & the familiar faces are what keeps me a loyal Naples Nissan customer.

carlosfernandez561

Nov 14, 2012

We were very happy with our service, it was quick we felt he made the process simple and the payment he told us came through at the end. We will be back to lease again in 3 years!

ski524

Nov 14, 2012

Rick and James went above and beyond to help me with financing for a new car and refinance an existing vehicle that I originally purchased from them several yrs ago.They are life savers since my one car literally blew up and burned. We have 4 family members working and were down to one car. I really appreciate the excellent service, friendliness and good deal. Definitely recommend them! Not to mention Nissan is an excellent car!

geoff435

Nov 6, 2012

I am from Michigan and visited Naples Nissan. I had no intention of buying. After spending time with Angel and Jim, I did purchase a 2013 Nissan Altima SV.

dicendode

Nov 4, 2012

I had a very pleasant and timely experience buying my new car with naples Nissanmy salesman Austin kellam was very helpful in getting me the car I wantedJames pool was diplomatic and realistic and jimmy did the final part of the salewith ease thankyou naples Nissan for helping me to get my new car so east

Lgirard

Nov 3, 2012

I have given this dealership a high rating because I was very happy with everything from the time that I called to inquire on a vehicle to the time I purchased it and drove off the lot. It took me one day to decide to purchase a car from Naples Nissan. I was hit by a driver and he totaled my 2001 Nissan Pathfinder several days prior.Unfortunately the accident put a wrench in the gears. I loved my car and had intentions on keeping it as I know they have great reputation and run for ever. I ended up finding a 2002 used Nissan Pathfinder on Naples Nissans' lot that was in mint shape with low miles. Finding that car, and working with Angel and James totally made my week after the accident I was in. I couldn't be happier! Recommendations will be coming their way if I know of anyone looking for a vehicle in the future.

ryoung102

Oct 31, 2012

Went searching for a new car and was assisted by Jaime Rodriguez. Very nice, easy going demeanor with little pressure. I would recommend Jaime to any friend who was interested in a Nissan product.

red64comet

Oct 31, 2012

I own a Nissan Armada that I bring to Naples for the winter. While here I always have it serviced at Naples Nissan. Since my service experience has always been positive, when my wife and I decided we needed another vehicle to keep in Naples, I went to Naples Nissan since they have always been a pleasure to deal with on the service side. I am happy to say that they are awesome on the sales side too! I dealt with mostly with Angel Pagan and the whole buying experience was smooth with no pressure. I was kept up to date on dealer installed items I wanted and the car was ready when expected and showroom perfect. I drove away happy.

Waterboy74

Oct 24, 2012

Austin Kellam was extremely friendly and patient. He made us feel welcome and provided us with a stress free buying experience. We will recommend Austin and Naples Nissan to all of our friends

verdo2

Oct 18, 2012

We had a great experience here at Naples Nissan. There was no pressure to buy and the salesman was very laid back and helped us with our purchase. We love our Murano and would recommend this dealership to everyone

1libert1

Oct 17, 2012

The staff were terriic. Our buying experience went very smoothly from the test drive down to the financing and the paperwork. I love my new Altima.

jim_kessler

Oct 17, 2012

Also very impressed with Dealer Mgr., Dee. The vehicle was cleaned and filled with gas. Wilton also helped us in becoming familiar with the auto and he hooked up our phones to the bluetooth equipment in the car. I could not have asked for better service.

ricklesser

Oct 3, 2012

This was the easiest car buying experience I have had. Elizabeth was great to work with. She was very knowledgable about the cars on the lot in addition to being very friendly. I would highly recommend anyone looking for a car to go see Elizabeth. Bob was also really good to work with on the finance side. He made signing all of the paperwork very easy. Based on this experience, I would buy from Naples Nissan again.

jmcnamara9504

Oct 3, 2012

I had an awesome experience with this dealership. I have been through many dealerships in the past 9 years and Naples nissan was honestly the fastest and easiest that i have ever dealt with. Mike, James Pool, and Angel were great with the help of "Jimmy G" in Finance. In and out in less than two hours with a brand new Altima. Thanks to everyone involved.

christopher.powers.393

Sep 28, 2012

This purchase was our second from Naples Nissan, as we purchased a Versa in '08 as well. Staff members are very helpful and knowledgeable, and negotiations proceed in a spirit of sincerity. The service department is also excellent--we have all our vehicles serviced here. Overall, and outstanding dealership!

Repeat Customer

Sep 28, 2012

We bought a Versa in '08 from Naples Nissan and last week bought a new '12 Versa as well. The staff are very helpful and knowledgeable, and negotiations take place in a friendly and sincere spirit. We are very pleased with the deal, the dealership, and the vehicle. I would highly recommend Naples Nissan to anyone in the market for a car. Their service department is also outstanding--we take all our vehicles here to be serviced.

anthony.a.delucia

Sep 27, 2012

Excellant experience with sales person and sales staff. very attentive to my needs . Best ever buying experience I have had at Naples Nissan. My family has purchased a total of 5 vehicles from Naples Nissan.

Steve Wright

Sep 27, 2012

My experience with Naples Nissan was more than I expected. I haven't purchased a car from a dealer in 15 years, but I was glad I did this time. I wasn't even planning on buying a car labor Day weekend. I stopped by to show my fiancee the Nissan Altima so she could campare it to the Honda Accord. Austin greeted us in the parking lot and I explained we were just stopping in to let her drive the Altima and were heading to the beach for a boat ride. He said, that was fine and proceeded to arranged a demo drive for her. She loved the car, but we were on our way out. He said let me at leat give you the best price before we leave. We agreed. Austin promptly arranged for the GM/James to engaged and make us an offer we couldn't refuse. He did just that. James and Austin were excellent to work with. I'm a GM and have been in sales all my life and I can sincerely said, this was an experience I'll remember for a long time. I thought Dealers these days are not really interested in the buyer only the sale. This isn't the case at Naples Nissan. The customer is the most importatnt part of the transaction. Even down to Abraham in finance, the experience was GREAT and better than expected. I would RECOMMEND and encourge anyone in te state looking for a Nissan to make the drive to Naples Nissan and experience what a lot of dealer have lost; Customer Serice, Integrity, Salemanship, Respect and appreciation that you took the time to walk in their door whether your buying or just looking, Take the chance, drive to Nissan Naples and experience the best.

jillolson8

Aug 29, 2012

To whom it may concern, I had been looking for a car for a few months. Mike Amabile had contacted me and I told him what I was looking for, with the price I could afford. He worked with me and answered any questions for buying a used car. I wanted to make the best decision that was as educated to buy a car. Being a widow, this was the first time to make this huge decision, mainly on my own. I did not want to make a huge mistake. he kept in contact with me without being a pest. I was scared and continued to try to save a down payment that was going to take years. Lol. He kept letting me know what was available at the time. It came time to go to the dealership to see what I really wanted. My choices were a smaller car, less money, or get a car I would love to pay for and enjoy! He was right being that he had the perfect safe car that I would love. Of course he wasn't there that day, he was off. He still take time to call me and assure me that he would call and make sure it all went smooth,ON his day off! Angel Pagan saw me and helped me get the car I wanted. Jimmy the finance man finished the deal, as painless as possible. I really felt comfortable with these guys helping me through it all. Mike has stayed in contact with me after my purchase and sent a second key to me. I will send everyone to a very trusted man that made me feel, I did, and WE got a great deal, and car. To a 62 yr. woman, I'm pleased with the very scary idea of buying a used car! I know where to go again, for sure. I can't thank you enough. You have no idea how much. Jill Olson

rconnors

Aug 24, 2012

I went to another Nissan dealer and didn't get a good feeling from them, so I stopped at Naples Nissan and they were friendly and did what said they would. They went the extra mile to get me in the truck I was looking for.

Cathyann33t

Aug 22, 2012

This was our second automobile purchase from this dealership. The staff were very friendly and helpful. We were in and out within two hours. My husband loves his new truck.

LexiMarkle

Aug 22, 2012

Everyone at the dealership was very helpful. We knew what we wanted when we got there, and Mike was able to get us the price we needed to be at with Bob Bean's assistance. The only hangup was the length of time we were there. It took 4 hours to get the paperwork put together, which seems a little excessive. But, from what I have heard that time length is pretty standard when it comes to buying or leasing a car.

Touchmoon

Aug 4, 2012

I got a good offer to switch to a new lease and I took it. Angel promised to take care of everything, exchanged the cars in my garage (without my being there !) and I think it worked out very well. Will know in October when I'll be back in FL.

unhappyclient2000

Jul 28, 2012

Mr. Pool (who is the manager) added $2,800 to the back end of my lease in order to make the deal "look good" and didn't care to tell me upfront. Because of this, now I'm upside down with my current lease contract. Thank you Naples Nissan. Next time I will be visiting the Fort Myers dealership, at least they are honest and upfront. Naples Nissan = Super Sketchy!

jcanizares44

Jul 27, 2012

I bought my car with them and I take it to all the programmed services. I have no complain and they have very good attitude.

msdtrinity

Jul 19, 2012

Erik and Tray were awesome. Both of these guys went out of their way to help us.My wife and I had been looking for a car for our teenage daughter for some weeks and we happen to pass the dealer right at/just after closing. We just wanted to take a look at the cars they had available and as we wandering around, Erik was pulling a car back into the used area. He was more than happy to show us the car he was pulling in as well as a couple of others. The price he gave me right off the bat was the advertised Internet price so he I felt they were pretty honest. I had been to one dealer who quoted me 5K above the Internet price! I've also had other dealers playing around with price a lot. Later that night, I checked all the major car sites, ebay and other out of state dealers to see how competitive the price was and it was at least $500 below price of most comparable offerings.Erik took the extra time after the dealership was closing to get the keys, open up the car we were looking at and then let us test it out. We were very impressed with his knowledge and the ease of which he was able to answer our questions regarding warranty and other things.One of the things that I think we liked the best was that we weren't too keen on the cloth interior and he suggested that if we wanted to, we could change it out for an additional cost. Again, he was very accommodating and not rushing us off the lot.We told him we would be in the next day and that we would bring our daughter. We came in the next day and we were met by Tray as we parked and got out of our car. We explained we were looking for Erik and Tray went to find him. As luck would have it, Tray told us that Erik was with another customer. We had NOT made an appointment as I didn't know my schedule.Tray then showed the car to my daughter and took us on another ride in which he let her drive the car and answered any questions for us. He was even more knowledgeable than Erik and that paid off when we were looking into changing the interior. Tray went as far to show us his own interior for color choice.We decided to buy the car and the rest of the process was pretty smooth with no surprises along the way. We'll be taking the car back in a couple of days to get reupholstered when the material arrives so we'll see how service works.

carebr3839

Jul 19, 2012

My husband and I arrived to Naples Nissan looking for a used truck, and were pleasantly greeted by Elizabeth. After a quick test drive and q&a session, we found ourselves sitting at her desk filling out paperwork! Very friendly, courteous, and professional.. we were very happty driving off the lot! The financing contact was very pleasant ans was able to answer all of our questions and helped us get the price where we wanted it to be for our monthly payments.

aubrey930

Jul 16, 2012

Everyone at Naples Nissan was a pleasure to work with. They responded to all my questions promptly, worked hard to get me great financing and provided an excellent "no-pressure" experience.

ttailele

Jul 14, 2012

My experience was great. It took about an average amount of time for negotiations, financing and delivery. Mike maintained a professional attitude throughtout. The vehicle was delivered in an exceptional manner.

coashschna

Jul 4, 2012

These guys all helped me get my new Sentra . I have some credit issues and this took a whole lot longer then most deals but they all stood with me. Special thanks to James Pool who came through in the end for me. I would definitely suggest any one looking for a new car give these guys a shot.You won't be disappointed.

RachelAmazing614

Jun 29, 2012

I had the BEST experience at Naples Nissan. First of all, before coming here I went to Sutherlin Nissan and they were extremely rude, so Mike Amabile didn't give up on me. He followed up with me and I spoke with him about my horrific experience with Sutherlin Nissan, and he was very courteous and polite. I went in to look for a Certified Pre-Owned vehicle, and found a Nissan Versa. He worked out the BEST price I could ever imagine, and got me into my now beautiful 2011 Nissan Versa! I've never felt so great leaving the lot with a car! He was a wonderful salesman, and I would recommend everyone I know to Naples Nissan! Jimmy was also very helpful. He worked out a perfect monthly payment, and I even got a 7-year warranty. Overall, my experience was EXCELLENT! The dealership is very clean & very organized. That right there should tell you their employees actually know what they are doing! Thank You Mike & Jimmy for such a wonderful experience!

curryactiongroup

Jun 28, 2012

Paul Vena is the perfect car salesman. He actually LISTENS to the customer, helps determine your needs, listens to your wants, and finds you the perfect car. It was by far, THE VERY BEST car buying experience I've ever had. Paul also made it fun with no pressure from him. He made the experience GREAT. Thank you Paul.Ron and Lorrie Curry, Fort Myers, Fl.

nat118683

Jun 24, 2012

Angel Pagan customer service was very good, I was impressed how open and friendly and that there was no pressure. The whole experience went very well.

jfayette

Jun 20, 2012

Mike provided an exceptional service. He was very patient with us, looking the best option that we will be qualified. Thanks so much for such a wonderful service. When we ll buy another car, we will definetely come back.

Jbeny7

Jun 11, 2012

We visited many dealerships with the plan to purchase a new vehicle...we met indifference at many and were surprised at the lack of assertive sales we were use to..We had a very different experience at Naples Nissan. We were provided with many options by all we interacted with. service was outstanding. we were extremely satisfied with all staff and have openly sung their praises with our friends and family. we would definitely return when we are ready for another purchase.

claires

Jun 7, 2012

I purchased a 2012 Maxima and received exceptional service throughout the process. This is an great delarship. Everyone is super friendly and very helpful. i have already referred two friends to this delearship.

vicuaima

Jun 3, 2012

At first our experience with Naples Nissan wasnt the best because we ordered a new car and they sold it to someone else. Then they gave our case to Angel Pagan and he was great, he helped us a lot and after we got the car, he called us to ask how the car was doing and let him know if we had any question about the car. I would definitely recommend him!.

pjoeyen

Jun 2, 2012

My wife and I got to know George Carter since 2000 when we got a car from Mitsubishi. When I was ready for another car, I found out that George had moved to Nissan Fort Myers. I contacted him and since then I had two leases from them. When I was ready for this lease, I again found out that George moved but to Nissan Naples. I contacted him and got this lease.Angel Pagan, I just met at Naples and his service was Great. (5)Also like to mention that someone in the Service department, Adam had also made the same moves as George Carter he also is at Nissan Naples. He also over the years given me Great service. (5)Peter Joe-Yen

mdgirlinfl

Jun 1, 2012

My car buying experience started with phone calls to about five different car dealerships...asking questions about mid size sedans and pricing. I wanted to get the best car at the best price! I spoke to Jaime Rodriguez on the phone... met with him at Naples Nissan that day... worked out a great deal with him and Frankie Gee... bought and paid for in full my new 2012 Nissan Altima... when the car came in for me to pick up, I finished up my buying experience with the manager James Pool after he made a few changes with financing and adding the three year free maintenance agreement to the deal at a great price. I also came back for the splash guards to be installed and everyone in the service department were helpful and I had a wonderful buying experience. Thank you to all !!!

mrobinsun

May 18, 2012

From the moment I walked in, to the moment I drove away in my brand new Nissan Juke, I felt like I was in great hands! While on vacation, visiting my family, my car just gave out. I was having a stressful week to say the least. However, my experience at Naples Nissan was far from stressful. Tray, Bal and Jimmy G took really great care of me. I definitely recommend Naples Nissan for a stress free car buying experience. Thank you guys so much! I am thoroughly enjoying driving my new Juke. Melissa

buckhoffman

May 16, 2012

Our experience at Naples Nissan was an exceptional one. Mike Amabile was courteous and professional. He was knowledgeable and worked to get us the best deal on a used Nissan Altima. Jimmy Goodwin went over the details of our finance package in detail and made everything easy to understand. Our followup to Naples Nissan was also a good experience with Angel Pagan and Nadine Rotz giving exceptional service to our need for a new key. Thanks Naples Nissan Team. We will definitely be back and we'll certainly refer our friends and family to you.

jimclyde

May 16, 2012

Only Naples dealer to meet me on the outside and welcome me. After a few minutes it was like they had known me for a long while. Best sales group on any Naples dealer. Willing to work with me on the trade and financing.

Laurie

May 9, 2012

All of the people at Naples Nissan made the car buying experience very pleasant! From Joe to the Business Manager Abe, the entire process was painless - something that is rare!

Shruken Budget

Mar 20, 2012

I had a wonderful experience buying my car from both Joe Marazzi and Jamie Rodriquez. Both were very knowledgeable and courteous. I would do business again with these two any day! Thanks for an easy experience and great deal!

lahnann

Mar 13, 2012

I did not go into Naples Nissan to purchase, just to learn more about my options. James & Scott were upfront, personable & that experience made my decision to buy a car an easy, simple & even fun thing to do!

Burm1

Feb 25, 2012

I have bought two vehicles from naples nissan with Sal Scarcella. He has treated both me and my fiance with the utmost respect and is very considerate. He fullfilled our needs and did everything to make our deals work. He is a fantastic sales associate and strives in customer care. We will definitley return to him for further vehicle purchases.

webtrains

Jan 10, 2012

Despite 4 overeager salespeople accosting me in the parking lot, I found a good salesperson by the door. He efficiently showed me their used cars, answered all my questions and took my info for the car I was looking for. Very nice experience.

OJL18288

Dec 28, 2011

My fiance and I came to Naples Nissan looking for a new Altima. Our salesperson was Sal, who quickly directed us to a great car and offered us a great deal. We had just walked into the dealership, were visiting from Georgia and needed to speak with our bank before signing on the dotted line. Sal urged us to leave a credit card and license in good faith and we agreed to speak with him the next morning. In no way did we authorize him to swipe our card. It was meant to hold the vehicle. On the way out, he asked us to speak with his manager James Pool and explain why we were not buying the car on the spot. Sal stated that his manager needed to know that it wasn't anything that he was doing wrong. (Why does it matter? Why should we have to buy at that second anyway?) We told James that we wanted to discuss the financing with our bank and insurance and that we would call back the following day. Early the next day John's mother went into the hospital, needless to say we were not thinking about calling back Naples Nissan. John received a text from Sal at 3:17pm stating, "thanks for the business if you don't mind i already swiped a thousand on the credit card to secure the vehicle and put the radio in...please lmk what time you want to pick up"When my fiance showed me this message I was in disbelief. Where in the world of business and customer service is this acceptable? I called Sal to let him know that he had absolutely no authorization to do that, which he claimed at that moment that he didn't actually swipe the card. I let him know that he lost the sale. He acted like he didn't understand why someone would be upset about someone swiping their credit card with authorization. I tried calling the dealership to speak with management or James Pool but there was no one available to speak with me.I am already a happy owner of Nissan Murano. I however will NEVER step a foot into this dealership ever again. Naples Nissan offers a "lifetime warranty" that may seem appealing however their business tactics are extremely poor. I would rather take my chances anywhere else.

Ladyatlake

Nov 25, 2011

I came with a friend, having decided to buy a new Nissan Versa. He spotted a year-old, never-owned Nissan Altima that was just gorgeous -- a "Red Tag" special. What a beautiful car and it drives like a dream! I decided to buy the Altima and couldn't be happier with all the help Robert Manon gave us.

April Terborg

Oct 7, 2011

George was about to buy a car with Nissan in Stuart,fl. I suggested he use the online service at Napleton, and from the moment we made contact with the young lady who does your internet response, to walking in the show room and meeting our sales man, Mike Mendez, and the lady that does the contracts, we were well taken care of with respect, fairness and honesty. Thank you.

Loislash

Aug 28, 2011

I bought my 2nd Nissan from John Marazzi Nissan. My salesman was Angel Pagan for this car and for my last one! Angel is very professional and knowledgeable about the cars he sells. He is friendly and not over bearing at all. He gave us time to decide on our purchase of our Nissan Maxima. I would buy my next car from Angel also!

amythehairstylist

Aug 27, 2011

I just purchased a 2011 Nissan Altima from John Marazzi. Our salesman Angel Pagan was great! He answered all of our questions regarding the cars and worked very hard to help us through the financing process. I didn't feel rushed on making any decisions or forced to purchase which is a huge fear when in the market for a new vehicle. My overall experience was phenomenal and I am very happy. If you're thinking about getting a new car at this dealer, ask for Angel Pagan. He's a great salesman, who take's pride and consideration in his customer satisfaction!

nikkiraye11

Aug 22, 2011

Everyone we worked with at the dealership was very friendly. However I brought my car in to get the windows tinted and the job was not completed. I was told I would get a strip of tint at the top of the windshield and that was never done. Once I got the car home I also found a bubble in the tinting on the passenger side window. Hopefully the next time I bring my car in, it will be fixed.

kpetit

Aug 10, 2011

We have had multiple problems with this dealership and their service department. When we have complained, we were not happy with the lack of follow up and customer care, especially when we purchased two vehicles from the dealership. But we deal with it because we love Nissan vehicles.

exselljoe

Aug 1, 2011

I had the pleasure of meeting and doing business with Angel Pagen in sales, Tina in customer service, and James in Finance. these employees gave 150%. I could not have been more pleased. I also had the pleasure of meeting Joe Marazzi, and John Marazzi they are two down to earth people that made you feel more like family then a customer I would MORE then recommend anyone who is looking for a new or used vehicle to give them a call. I wish them all well and much success now, and in the future. Sincerly Joe Colosimo Port Charlotte, Florida.

lprasad14

Jul 28, 2011

I had a great experience with all of the staff at John Marazzi Nissan. James and Angel were very willing to negotiate the price of my new Nissan Quest. I ended up with a payment I can afford and a generous price for my trade-in. Everyone was very accomodating and made sure we were well taken care of during our wait to speak with Dina in finance. Dina did a great job handlng the business transaction and it took very little time to complete the deal. The whole purchase went very smoothly and I felt all my needs were met by the friendly, competant staff. Plus I love I can have a free car wash every week!!

bmcgrath5732

Jul 16, 2011

We had a wonderful experience buying a new nissan sentra 2.0S for our son for his 21st birthday. We came back into the dealership because of Jerome in the service department who introduced us to Joe our sales rep. The manager made the deal happen because he was so friendly and accommodating in every way. Our sales rep. was efficient, intelligent, and made us feel like we didn't have to do a thing...he took care of everything!We felt like it was our birthday present as well as our son's!

abaron

Jun 27, 2011

This afternoon we picked up our new Altima. Not only is it a beautiful car, it is easy to drive for us, seniors. The staff, espceially, Sal Scarcella made the experience of purchasing the car a very good one. We have bought many cars in the past but this was the best information we got. Before we purchased the Altima we went to at least 6 other dealers to see their cars. The Altima best suited our needs and Sal Scarcella was the best, by far, of all the other salesmen we met. He explained everything to us and was very friendly. Do NOT let him leave your employ!!!!

kukusha

Jun 20, 2011

by the vehicle in john Marazzi is pleasure. sales people are very customer related.the deal goes very smooth no stress no hard feelings. on time I remember. Mr. Marazzitook care fore sale. he is great person, I like him very much. service is exelente.you just need to check in and they will take care no apointments is nessesery. I sugest everybody to go and try bussiness with them.

saponejr

Jun 20, 2011

Worst Experience Ever!! Would not do business again!! Stay as Far away from this Dealership as possible!! Insulted my intelligence and my budget. Tried to put me in a lease that I was not interested in and specifically told them what my budget was. Finally they tried to sell me 2 other vehicles I wasn't interested in. Then another customer walked in and the completely blew me off for them. I will make sure to let everyone in the Naples, Bonita Springs, and Fort Myers area to never visit John Marazzi Nissan!!!

marshlndg

Jun 13, 2011

I make a concerted effort to have ALL my service work done at this dealership - not only my Pathfinder, but also my Chevy van and my Saturn Sky. I find them to be honest, reasonably priced, - particularly like Robert Sneed working on my vehicles (in fact usually try to request him). Am told exactly what needs to be done, and the price - not inflated unnecessary repair work. Had an emergency requirement while over in Miami, had to go to Maroni for water pump - parts and labor was higher than expected, and recommendations for additional service work (once checked by Marazzi) were deemed to be unnecessary. Think next time will have vehicle towed back to Marazzi instead of fixing in Miami.

phil prinzi

Jun 9, 2011

Great experience!! I always heard great things about John marazzi nissan and Nissan cars in general. Tony the salesperson and the entire staff were beyond helpful and friendly. Purchased a 370z and I am hooked for life!

Danedylan2

Jun 6, 2011

What a great dealership to deal with so helpful. I would recommend them to everyone. This was not easy for them at Nissan and it took 2 months to get the deal exact. And they did it like true professionals. Mike is a great person to work with

junetwin2

Jun 6, 2011

I had heard lots of great things about John Mirazzi and the Nissan brand, I needed to downsize my vehicle and lower my payments and they gave me both plus were very helpful,friendly and honest. I could not be happier with my choice.

ajschaef

May 31, 2011

Great to deal with. They want your business and show it and do what they can. Car was used and had some flaws and they fixed it for free. Center console had huge scratch marks on it and had some of the material paint corroded. I mentioned it during the deal and they said right away no problems and they'll fix it for free. Brought it back for my scheduled appointment a week later and got a brand new console! Definitely recommend!

caterman

May 26, 2011

i was born and raised in grand rapids mi.my dad sold chryslers at the 14th largest chrysler dealership in the country.that was when the only day off was sunday.i recently moved to naples having always purchasing jeeps,and am very familar with auto-dealerships, both good and shady.the john marazzi sales team is by far the most interactive,friendly,and human staff i have ever had the pleasure to give my money to.just to give you an example, in new jersey i had purchased four new jeep g.c. limited v-8 to v8-hemi,when available. of course, my salesman, and the sales staff treated me like royalty. the rest of the staff, not so much. whereas, at john marazzi,the absolute polar opposite is true.everyone, and i mean everyone is on point, from the girl behind the desk to the g.m.even my girl friend was dully impressed. to make her happy, the staff should receive battle pay! needless to say, all future vehicles,and recommendations shall go straight to 3640 pine ridge rd thank-you W.S.

luckistar014

May 23, 2011

I went into Nissan looking to trade in my 2008 Ford Explorer. I was looking at getting a 2011 Nissan Altima. I was apointed Hector Alicea as my salesman and he did an excellent job! He brought the new vehicle up to the front for me to check out, he went over all the features and we went inside where he had all the paperwork drawn up ready to be signed within an hour. Not to mention he stayed after hours to make sure we were satisfied with our purchase and to make sure the new Altima was clean and has gas in it for us. He was very easy to work with, very friendly towards my 2 children and he was there to make sure we were happy every step of the way! I would definitely recommend him to anyone out there that is looking at trading in their current car or purchasing a brand new Nissan! This is my 4th Nissan that I've owned in my lifetime and I couldn't be happier to now own the new 2011 Altima!!!! Thanks John Marazzi Nissan :)

johnrose

May 18, 2011

Our experience with John Marazzi Nissan was wonderful. We worked with James Pool, and he was very helpful, knowledgable and courteous. He met our needs and expectations with our purchase. He answered all our questions. I highly recommend this dealership.

mangobaabs

May 16, 2011

Very friendly dealership. Well advised of my options and prices up front. Clean service center and waiting room with comfortable and adequate seating. Informative service advisor with a friendly personality and was attentive to my needs with my car while in the waiting area.

cdantes

May 15, 2011

Since John Marrazi took over the dealership, it is much better run. The staff is friendly, the atmosphere of the showroom is inviting and I trust that the work they do is necessary and done properly. I put price as good as "how can a price ever be great, unless it is well below what it should be?" Their prices are fair, especially considering the complimentary shuttle service - a fact that ensures I will continue to utlitize their service department.

Iilbites88

May 13, 2011

I went into John Marazzi Nissan looking to buy a used car, I don't have much credit so they couldn't get me approved for the car I originally wanted but Sal & Les were determined to get me into a car. They got me approved for a 2011 Nissan Versa, I absolutely LOVE it & they gave me a great deal! Sal & Les genuinely cared about getting me into a car even with my credit issues & they didn't give up on me like so many other dealerships have before.

banterbabe

May 13, 2011

nadine ALWAYS treats me well, with respect and pays attention to all details. If she says something, I can count on it getting done. She knows who I am and remembers stuff about me. I trust her and in the service business that is a big statement. J Showalter

Flow1153

May 11, 2011

I am a regular customer of John Marazzi Nissan Naples FL, so I know what to expect before bringing my car in for any service. There is always a wait time but my time went over 30 minutes as I was told approx. 1 hr 30 min. and actually it was 2 hrs. A oil change and an alignment is what I was having done this time. This could be due to the fact it was around 1:00 PM and Service Men having a lunch break? Nadine is always courteous and told me if I needed to go anywhere she could have it arranged with someone to take me. When I leave the Service Dept. I am always happy with the performance of my Pathfinder. Thank-you ALL.

Susan Klein

May 11, 2011

Juan Lopez does a tremendous job at making sure your needs are met and within your budget. I was looking for new tires on my Nissan and he found them in Ft. Myers - sent a driver to go get them and had them installed by noon as needed.The customer service experience is what keeps you coming back. Juan is friendly and easy to work with and stands by hi word.

monie731

May 9, 2011

For my first visit to get my oil change, my experience was average. The first man who assisted me was not the friendliest person. The wait was longer than I was told. Also, my car sat outside for quite sometime before I was called. My check-out with Nadine was great. Very friendly and helpful.Thanks!

fgam99

May 9, 2011

I put diesel fuel in my gas tank. We called several times to ask about the progress of the repair. There was some confusion as to what phone number should be used to report details of the repair and when the vehicle would be ready for pick up. The person spoken to on the phone was not present when we went to get the vehicle.

gstart

May 9, 2011

I purchased this car about 2 years ago. I had previously purchased cars from Rob Fontano when he was at Marazzi Totota, and because of the experience with him I decided to try a Nissan. Will Barrios was the salesman that I dealt with and found to be extremely knowledgeable and helpful with my selection, and Brian Del Negro in the business office explained everything in detail about the financing of an automobile and the different ways to protect my investment. I have always had my vehicles serviced at the dealer where I made the purchase, and still continue that practice at Marazzi Nissan. My latest experience at this dealership (an oil change and tire rotation) was just as good as all the others. Juan Lopez, one of the service advisors, let me know about a nail in one of my tires and advised me of the cost of repair instead of completing the repair and then presenting me with the bill as some other dealers may have done. I would recommend this dealer to anyone purchasing or servicing a vehicle because of the people that work here - this is my fifth vehicle purchased from them.

butchkorca

May 7, 2011

My overall experience at the John Marazzi dealership was overall, superior. The staff was helpful and knowledgable and I got the car i needed with the price I wanted as well. Great dealership! As soon as I got to the dealership I was helped out immediately and the staff is extremely helpful.

Becky simmons

May 5, 2011

I was given a rental car, which I did not expect. I was told 2 hours and it was 2 hours! It is nice to get more than expected.We had new tires, an alignment, oil change, and new wipers.Very pleased! We choose a Nissan when we bought because of location and the maintenance was as high as the Lexus we previously Owned.

mboney

May 5, 2011

Buying a car is not something I especially like to do. The employees at Nissan made this experince easy and comfortable. My husband and I were very satisfied on how easy the process was from looking, test-driving, getting approved, and purchasing. We had bought a Pathfinder a year ago. We were so satisfied with how easy the first purchase was and how great the service department has been that we decided to go back and give it a try when we needed a second vehicle. We are now the proud owners of 2 Nissans!!!

nplsguy60

May 4, 2011

Went for an oil change, dealt with service writer juan lopez. Very friendly man, very courteous and helpful. Also wrote a great deal, was very happy with the experience. Threw in a free car wash, in and out in a half hour....maybe a little less. On top of the great price for the oil change, juan threw in a $20 dollar certicate for future work. Definitly will be back.

84lisa

May 3, 2011

Went in for an oil change. Was told it would be appx 45 minutes. Told Juan it was important to be out asap so I could spend time with my daughter who was leaving for college the next day. We were out in 30 minutes and the car was also washed. Great experience

TShepard

May 3, 2011

I brought my car in for service. They serviced it quickly, changed the engine filter while I walked around the dealership. I was happy with the service. There have been no problems with the car. Service has been good since I purchased the car over a year ago.

FlyboyRMM

May 3, 2011

Nadine was my advisor. It was my first oil change on a new 2011 Altima. I had a promotional coupon that had expired, but she processed it as it was my first service. I had a problem with passenger front door panel that was taken care of and car service was completed while I enjoyed the comfort of the waiting room. When my vehicle was ready she escorted me to the cashier and gave me a coupon for my next service.

kernale

May 1, 2011

Everyone, and I mean EVERYONE was outstanding. The process was as simple and pleasant as possible. They are extremely knowledgable and professional. The sales Manager, James Poole was better than great. Tony Talerico was terrific and the paperwork was managed by Jimmy. He was outstanding as well. In short, they exceeded all my expectations. Even after the sale nothing changed. I recommend them without hesitation. You will see they run a top notch operation. They are all so very busy, which is not by mistake! I spoke with other patrons and everyone else there said the same as noted above. Many were repeat customers. That says it all!!!!!THANKS for an outstanding experience in business that is notoriously incompetent.

dsgreenland1

Apr 30, 2011

I needed engine work and they worked with me to get the job done and the best price available. They have always been kind and courtious every time that I have been to this dealership. I would recomend this service department to anybody. It has been a pleasure to deal with them.

sar2025

Apr 29, 2011

This dealership has a very pleasant environment from sales to service. It is clean, they try to get you in and out as soon as possible, and provide a level of service I have not experienced before. It is a testimony to John Marazzi that this environment exists.

Larry Rozak

Apr 29, 2011

Initially we chose this dealership for service because of proximity to our home. Now that we have been back there several times we enjoy the total experience. We also appreciate the cost of servive relative to the service provided.We will certainly consider this dealership when the time comes to purchase a new vehicle.

bobb437755

Apr 28, 2011

Alot of adjusting on price, rebates and added on costs. The Finanace person (Dina) was very helpful as was Tina who in the end made everything right and assisted me in finding a thousand dollar error.The reason I rated this good instead of great as I had to dig and ask for details and answers in order to catch errors. The staff was receptive helpful and corrected the problems on the spot. They are friendly and do a good job. I realize it is my responsibility to go over and find discrepencies and have no bad feelings.

arnal

Apr 28, 2011

We had a great experience while purchasing our new 2011 Nissan Maxima. The staff was professional and very friendly to work with. We would definitely recommend this dealership to friends and family. We love our new car and enjoy the ride. We look forward to taking a trip next month in our Nissan Maxima.

btowle

Apr 28, 2011

I would like to highly recommend Nadine in Service as she truly cares and understands her clients at a very smart level. I also shared my thoughts with James Poole(please check my spelling on James last name. Quite honestly he is an incredible person also.Kind Regards; Bradley D. Towle

sophia mankus

Apr 28, 2011

I would recommend this dealership to anyone. I really like working with Nadine she has alot of experience and is very helpfull. She makes my visits very enjoyable. This dealership is very lucky to have her there. I enjoy my Altima and I really like the gas mileage i am getting.

Gary Gibbons

Apr 27, 2011

Service person was very comptent, efficient, and friendly.I would recommend this dealer to family and friends for sales and service.The dealership location is convenient and relatively easy drive. The facility is clean, and well maintained. Thanks for being in Naples.

craigeroot

Apr 26, 2011

I HAVE BEEN A CUSTOMER FOR MANY YEARS; PURCHASING TWO NEW NISSAN VEHICLES FROM NAPLES NISSAN AND NOW, JOHN MARAZZI NISSAN. THEIR SERVICE DEPARTMENT IS MOST CURTIOUS AND ENJOYABLE TO WORK WITH ON EACH AND EVERY VISIT. MY MOST RECENT VISIT WAS TO REPAIR A FLAT TIRE. ALTHOUGH THE REPAIR WAS COMPLETED QUICKLY, I THOUGHT THE COST WAS A LITTLE HIGH; $29.95 PLUS TAX. I WAS EXPECTING A BILL MORE IN THE $20.00 RANGE, SO FUTURE FLAT TIRE REPAIRS MAY BE TAKEN TO A FAMILY RUN LOCAL GARAGE/SERVICE STATION. OTHER THAN THAT, I AM AND ALWAYS HAVE BEEN SATISFIED WITH THEIR WORK AND THE COST SEEMS IN LINE WITH OTHER SIMILAR OPERATIONS. THANKS, JOHN MARAZZI NISSAN.

vanessa516

Apr 25, 2011

I have given such a fantastic rating for employee Mike Amabile of John Marazzi Nissan because he satisfied all our needs of what we wanted in the car we purchased. From the beginning of the service, he had a great personality and was willing to do anything that was possible to make us happy. We could not believe how nice, friendly and negotiable he was to us! After having services from different dealerships in different locations, we couldn't have asked for a more trustworthy and friendly dealer to work with. I would diffidently recommend this dealership with every employee that works there. Not only was our employee, Mike Amabile, excellent in service, but the other employees that helped us along the process of buying our car showed great concern in satisfying out needs and wants in every way!!

thompsgr

Apr 25, 2011

Great service and care from Nadine. I always deal with Nadine for all my work and service on both my Nissan Altima (2006 and 2011). Keep sending me those service notices when service is due. I think Nissan service is very good to excellent. They always take great care of both my cars.

ssheffer1

Apr 24, 2011

Fast, friendly service. Walked in and received fast service, was given courtesy car so I did not to wait for the work to be completed. Garage took time to make recommendations to ensure my car would be up to par with some maintenance. Overall very pleased with service and plan on going back for all my service needs.

icandive

Apr 22, 2011

I have taken my car for service for the past year and have always had friendly, professional service representatives. I have never had to wait more than thirty minutes for my car to be returned. I really love that my car gets washed every time I take it for an oil change.

orchidsbychell

Apr 20, 2011

If they ask you if you want the factory part or the "nonfactory " part know that what they mean is that for alittle bit less money the non-factory part is rebuilt and not new- I tried to save some money thinking that it was just another brand... But the part broke down two minutes after pulling out of the dealership and that was scary as I was just about to get on 75. They are putting in the "factory part" for no additional charge and they did put me in a rental so I really can't complain. I just wanted other remales that perhaps didn't know exactly what the difference in parts to know- Actually, the only reason I go there is to recieve factory parts. Also, don't forget to join the 'reward' program as the savings can really add up for future service discounts!

rdrechsler

Apr 20, 2011

I had a transmission slipping problem with my Infiniti and took the car in late in the day (2PM)and they were able to accommodate me. They drove me home, diagnosed the problem, had the part in stock, and repaired it - all by 5PM. That is great customer service!

bealdubo

Apr 20, 2011

I have done all required maintenance for my Nissan Versa 2008 at John Marazzi Nissan, since new. Yesterday Juan Lopez took care of the service, he advised my about what else to do and gave me options in terms of pricing and payment...even discounts!! for being a loyal customer. Since I could not pick my car yesterday, Juan suggested to take a loaner at not cost. I did it, so I could do my work with no trouble at all. The 45,000 miles maintenance is not cheap, but given all the care it includes, it pays and Marazzi Nissan have competitive pricing for services. Happy with the dealer and most importantly, happy with Juan's careful attention to my needs and circumstances. He is also bilingual, which makes him even friendlier. Recommended!!!

juliascia

Apr 11, 2011

I was very happy and satisfied with the customer service from everyone I dealt with. I wanted a very specific car with very specific features... and when no one else in SW FL could find it... John Marazzi Nissan did! Thanks so much!I have already recommended them to friends and co-workers! Loved spinning the wheel!

jswander1

Apr 8, 2011

This was my first vehicle perchase with John Marazzi Nissan but it wont be my last. James was very helpful and ready to assist us with our needs and purchase. I recieved a fair price for my trade and a fair price for the vehicle I wanted to purchase. We are very confident in our purchase and feel like part of the Marazzi family now. James was wonderful along with his helpful staff. We made our purchase in January and we are ready to make our second purchase with them this week! We look forward to working with them again! Thanks James and the Marazzi staff!!

Lindsay M

Apr 6, 2011

My experience at John Mirazzi Nissan was nothing short of perfect. I had the pleasure of working with Daniel Ruiz in the purchase of my Altima. His professionalism and knowledge was extremely apparent and helpful. He exceeded all expectations of a salesman and went above and beyond in his efforts to finding me exactly what I was looking for. The customer service given by Daniel, as well as fellow co-workers, was outstanding! I have and will continue to share my great experience with others.

rhonda88

Apr 4, 2011

Angel Pagan and the rest of the team at John Marazzi Nissan were very helpful. This was probably the best car buying experience I have ever had. The vehicle we purchased was more than we expected for the price we got on it. The sales person, Angel Pagan, walked me through every feature before I drove it off the lot.

Tracyandbobby

Apr 3, 2011

My husband and I were in the market for a third vehicle, so we could have bought "used" or "new and any brand. We had always been loyal Toyota customers, but we heard that Nissan had steadily been surpassing many competitors in the same market. To our surprise, we first noticed that many familiar former Toyota salespeople were now at Nissan. This was our first clue that we would be converted into Nissan fans. We then learned about Nissans amazing lifetime vehicle warranty, quality, overall value and appearance of vehicles. We realized that the Nissan standards surpassed many comparable competition brands, even that of Toyota. We purchased a new 2011 Nissan Frontier, which is a smoother ride, more eye appealing and overall better value than that of the Toyota Tacoma. Our salespeople which were Salvatore Scarcella and Luis Corrales, were outstanding and not pushy. They were both very knowledgeable about their product and seemed proud and excited of what Nissan had to offer. The dealership is lucky to have such dedicated and knowledgeable salespeople like Salvatore and Luis. We also worked with General Sales Manager; James Poole, in which I had formerly purchased three Toyota vehicles from in the past. He had the same excitement as the other employess and a true willingness to help in any manner.He also possessed a plethora of knowledge, an overwhelming genuine sense of caring and ensured that we walked out of the dealership 100% satisfied and happy new car owners, but now loyal Nissan customers. John Marazzi Nissan dealership has found a gem in James Poole, as his sense of integrity shines through his work. Thanks again John Marazzi Nissan for a great overall car buying experience. You now have new members of the Nissan Family. Sincerely, Bobby and Tracy Rainey

debsforhim

Mar 31, 2011

I was recommended to see Daniel by a co-worker who had just bought a car from him earlier the same week I bought mine. Daniel was very kind and helpful and did a great job in selling me on the Sentra. He went above and beyond in many respects which has led me to recommend John Marazzi Nissan to my friends, family and co-workers. In particular, I told them to look for Daniel. He was quick and expedient in getting me into my new car, and even found some extras to help make owning my new car even more special. Daniel found key fobs for my car and programmed them to work on my vehicle, even though that was not part of my package. You have a great salesman in Daniel Ruiz and I would not hesitate to keep buying all our family's future vehicles from this dealership.He helped me each and every step of the way in purchasing this wonderful Sentra, and I owe my thanks to him and to John Marazzi Nissan. Bravo!

briangilmore

Mar 30, 2011

The Sale was very well done & I was not kept waiting around forever.I liked being able to speak & deal directly with the sales manager, this was probably the most important part of the deal for me, they had nothing to hide and wanted to keep me happy the entire time from start to finish.

keith.b

Mar 30, 2011

Sal and Les were great to work with, very friendly and helpful. They had exactly the car I was looking for and the price we negatiated was very fair. Considerling how many cars were being sold that day, they did a nice job of getting the transaction completed within a reasonable period of time. I would definately buy from this dealership again.

shlc.early

Mar 29, 2011

From the moment I entered the showroom until the final loan approval, I was very impressed with each and every member of the sales team. It was truly the best experience I had in buying a new car. The general sales manager personally handled the whole process and the finance person went out of his way to get me good loan terms. I felt well cared for. They truly made a very satisfied customer of me!

ken1292

Mar 27, 2011

I met with Joe sierra when I went to the dealership he was very pleasant when it got down to numbers and financing he got Nick Del Negro and he got it done quickly with everything I wanted. My experience was great and I am quite happy with my deal and would recommend them to anybody

Holly529

Mar 26, 2011

These guys were awesome!!!I had no intentions of buying a car; I took my daughter's car in for service and drive home in a brand new vehicle. I can honestly say, this was the smoothest car buying experience I have ever had. They did all of the work, I just had to sit there. I didn't think my credit would allow me to buy a new car, but these two gentleman worked miracles. I would highly, highly recommend this car dealership and Trey & Patrick's expertise.Thank you again for your awesomeness and for everything you did.Sue Baldwin

jbofnaples

Mar 26, 2011

Choosing a new vehicle to purchase can be a very stressful experience. The employees at John Marazzi Nissan took a lot of it away. Everyone was nice, helpful and educated on the car features. I have purchased many new cars and would feel comfortable recommending this dealership to my friends. Very fair during negotiations. Having heard many good things about the service department I am sure that will b e a great experience also. Thanks Sal for helping me on your day off!

tjt

Mar 23, 2011

Great price, great service! Would buy from them again. We had our special needs son with us, and everyone was kind and patient with him while we looked at the cars. We needed the car ASAP and they made it happen. Bought on Saturday, picked up on Monday.

deebailey

Mar 23, 2011

Very cordial while in their building, and fine facility, along with prompt answers, after a very successful telephone negotiation for new car price with features I wanted. The new cars on the lot helped be decide on the particular car I finally chose. It was fun to spin the wheel and win 50 dollars for a dinner at a local restaurant. The restrooms were also very clean and comfortable. The various people I also observed while waiting for papers to be processed all looked like happy employees and the other customers seemed relaxed and hopeful of a good car buying experience. They were trusting in allowing me to pay for the car the next day having forgotten to bring my check book with me to the car dealership.

whome530

Mar 23, 2011

This may be the first time that I walked out of a dealership feeling that "I won".They matched or slightly beat the price of TMV on edmunds.com, and gave me the desired price on my trade in without having to negotiate. I went in with a fixed price in my mind what I was prepared to pay and they made an offer that was well below this figure. A small problem arose after delivery on the car, but they fairly resolved it without any difficulty.I am extremely happy with the experience, and saved a trip to Miami to shop competitive dealers.

witzkeco

Mar 21, 2011

Angel Pagan was great to work with, I hadn't bought a new car in 11 years and was very nervous. He walked me through the process, answered my many questions and helped me get the financing that worked with my budget. James Pool was very professional offering his assistance throughout. I was also lucky enough to "Spin the Wheel" and win a trip to Italy. I am a "cynical New Yorker" by birth and didn't immediately believe, but it was true, it was my lucky day! I feel I received a great deal on my vehicle and the added bonus of winning the trip. I have already highly recommended these gentlemen to collegues and friends and will continue to do so in the future.Sincerely,Colleen Witzke(239) 877-2741

NaplesJim

Mar 20, 2011

John Mooney is the best car salesman I have ever worked with and I have worked with quite a few. The high pressure sales pitch you expect from a car sales was on vacation, because it was not there. John was very helpful, answered questions, demostrated the vehicle and made me feel very comfortable. He was also very knowledgable with the paper work and worked very hard to make the buying experience a pleasant one. By the time the transaction was complete, I felt as if I had gained a new friend. James was also very helpful and offered many incentives in order to make the transaction go through. Tina was also very helpful with various pricing information on extras. I look forward to work with her in the future. I found everyone at John Marazzi Nissan to be very cordial and pleasant. John Mooney is an exceptional salesman and a valuable asset to your company. I will certainly look for him for any transactions in the future. I LOVE MY NEW JUKE! Thanks again, John.P.S.: The day before I was at Germain Toyota and the salesman was 100% attitude, saying "if you want the car you pay the full sticker price". Obviously he did not make a sale.

zarembski, janette

Mar 17, 2011

Angel & Felix were extremely helpful and very knowledgible. They managed to find the car I was looking for within my price range.I would recommend that anyone in the market for a car visit John Marazzi Nissan. The entire staff made the experience a pleasant one.Thanks to all the staff.

rdgray169

Mar 17, 2011

-Superior customer service and appreciation-Competitive negotiable pricing-Timely delivery on vehicle orders-Speedy sales process-Strong product knowledge from sales staff-Thorough product features demonstration/instruction upon vehicle delivery-Comprehensive extended warranty coverage (Third Party)A+ dealership, would recommend this business to anyone interested in purchasing a Nissan vehicle!

heatherbingle

Mar 16, 2011

My Dad surprised me with a 2007 Nissan Titan this week, and I have had nothing but great service with this dealership. My truck is the third car we've purchased from the John Marazzi Dealership, I highly recommend this place! Not to mention Angel Pagen making all of this more than possible! Very impressed! :)Heather Bingle

nicomill

Mar 16, 2011

The whole team worked diligently to take care of my wife and I prior to and during the sales process. i expressed my desire to have the entire experience be as quick as possible and everyone worked hard to fullfill my request. teh care exchange went very smooth when we turned in our old lease and picked up our new Armada. We would defintely recommend Angel and the rest of the team to our friends and family.

David Sheftel

Mar 15, 2011

I recently purchased a Nissan Maxima from John Marrazi Nissan in Naples , Florida. I am a senior and, as one might expect, I have purchased many cars in my time. I would rate my experience with this dealer as exceptional. The price of the car was reasonable, but not a basis for any praise. However, dealing with Mr. Scarcella and Mr. Corales was most satisfting. They were above board and very informative. Before I left I was thoroghly briefed on all the features of this complex car in detail which took considerable time. I would complement Mr. Marrazi for developing such talent in the sales room.

Tlucas47

Mar 13, 2011

Patrick Castleberry was a very helpful salesman. He even asked if I wanted to try the car out before buying it, meaning I could actually take it home overnight. I didn't do this, because I knew this was exactly the car I wanted. The final negotiated price was equitable(price haggeling was minimal). I will remain a patron of Marazzi Nissan for many years to come, as it seems Nissan as a manufacturer is producing cars that us young people want to drive and can afford.

bewarning

Mar 12, 2011

She was so professional and assisted me many times in the blue tooth arena. I have an iPhone 4 and she was very patient getting things hooked up. Even though Nissan is yet to be compatible, she was very thorough. Really an asset to you. I understand that Nissan is still testing the iPhone 4 and I look forward to getting it all completely operational.

citrusjoe1

Mar 9, 2011

My first visit to dealership I was greeted by Joe Sierra. Told him i was looking to take advantage of a mailer stating i could get out of a current lease 3 months early and get into another vehicle. Present lease was for a 2008 350Z. I needed something a little bigger but sporty. I had gone on their website and noticed the 2011 Altima Coupe 3.5SR. He had me test drive one he had on the lot. Rode nice but had cloth seats and not a lot of options. I told him i would be back in a few days to test another car with leather seats. I brought my wife and we drove the car a bit and Joe offered that we could take it home overnite. That really helped me decide on purchasing the vehicle. My wife and I went back the next day and negotiated the deal with the help of Nick to get me at my price range. I was very impressed with everyone involved at the dealership. The financing went great with Jimmy G. Lots of paperwork but he kept it moving along as fast as possible. I was given a loaner car to get home and picked up the new car the next day. It was all detailed and looked amazing!! The only thing missing was to tint the windows and Joe brought me to Tina's office to talk about my options. Tina was very good at suggesting the right combination and gave me a great price. I had the tint done the next day and the results were incredible. Very very happy. Thanks again especially go to Joe Sierra for his attention to detail. He's a real pro.Many Thanks,Joe Colleran

Alicia Sue

Mar 8, 2011

John Marazzi Nissan is an incredible dealership filled with wonderful people. They have a great variety of vehicles in every price range. Ive been in several other dealerships but none compare to everything the John Marazzi Nissan in Naples has to offer. If youre looking for a vehicle, buy one that comes with a lifetime warranty and a chance to spin a giant prize wheel. Even if youre not from the Naples area, you would really be missing out if you didnt go for a drive to check out John Marazzi Nissan. In case you couldnt tell by now I love these guys! :)

Juan Ignacio Edwards

Mar 7, 2011

Really not much to say.I'm from outside USA (Asuncion - Paraguay) and first thanks to Joe who was very nice and helpfull at telephone and later thank's to Angelica I found it was very easy to bought the 2010 Chevrolet Tahoe.Thank you again.Juan Ignacio Edwards

Pat Riccardelli

Mar 4, 2011

Felix & Angel were excellent. They were extremely helpful in answering all are questions and spent as much time as we needed to help us decide.James & Jimmy were very understanding of our financial situation and made the deal happen for us.All in all it was a very pleasant experience.

ggeorge5

Mar 2, 2011

This is the second new car we have purchased from Joe and John Marazzi Nissan. Both times they were very helpful, friendly and thorough. We have used the service department and found it to be very good also. The dealer has a lot of inventory on the lot so you can see all the different models and colors to compare. Joe is very efficient and knowledgeable with the sales process. He helped us program both cell phones into the blue tooth built into the car. He changed our plates and processed all the needed papers on the trade in. It was all done in a few hours with the tinting applied to the windows and the perma plate application so we could drive the car home the same day.

hellrider11

Mar 1, 2011

As advertised this dealership did what they promised! They helped me find the car in the price and payment range. They went above and beyound to get me approved. I started on a online search which turned into a visit to the dealer and was treated great from the first person I met in a very professional manner. I must visit if your looking for your next vehicle. Joe Sierra and the John Marazzi Team Thank You for a great deal!! Internet Sales Joe Marazzi your the best! If it wasn't for you the deal would never have been made.

desireejsuarez

Feb 24, 2011

I was greated by David with a friendly smile, he was very professional, and courteous. He reassurred me that all of my questions and concerns about my pathfinder would be addressed. He was very informative, and said that most of everything would be covered in my warantee. He also provided the highest level of customer service. He exceeded my expectations of my recent visit. I would definately inform my friends and family to go to Nissan Service for any service they need on their car. He made me feel like everything would be taken care of and trusting him with whatever he says, would be the best advice that he has for my car.Thank you,Desiree Suarez, daughter of George and Josephine Reyes

hapey69

Feb 22, 2011

From the moment I entered the door I was greeted by the owner, then from every moment I was treated great. The dealership was clean, garage was clean, all the employees are friendly. They answered all my questions and made me feel good about my purchase.

Andrew Wargo

Feb 18, 2011

We were extremely satisfied with the overall service we received. The sales consultant Joe made the transition from old car to new car quite pleasant. He contacted the insurance company, he did all the paperwork involved to transfer the plate with the license bureau. In conclusion, they did it all. We highly recommend Marazzi Nissan.

cloperena

Feb 17, 2011

I just want to say how pleased i was dealing with the employees at John Marazzi Nissan. They paid off my current vehicle, got me into a brand new SUV while keeping my payment where i needed to be. I drove almost an hour away passing several Nissan dealerships but only wanted to deal with John Marazzi. I would like to thank sales consultants Mike Amabile, Patrick Castleberry for all there hard work and especially Nick Del Negro the Sales Manager for crunching all the numbers and putting the finishing touches on the sale. It was and oustanding experience and i have already recommended John Marazzi Nissan to fellow co workers and family..Thank you guys again. Chris Loperena

jpoojfer

Feb 16, 2011

Right off the bat, Frankie was personable and easy to work with. He listened to your needs and criteria and found what I was looking for. He really seems to enjoy what he does and as a result, makes the buyer's experience much more pleasant. I would send a friend or family member to this location and would perhaps return myself.

samataro

Feb 16, 2011

I went to 4 other car dealers but I am very happy I saved the best for last.They got me in a new car for a great price with A1 customer service. There was respect and everyone was nice and smiling. It was a comfortable atmosphere. Thank you everyone

DomBono

Feb 14, 2011

Salesman was helpful and good at his craft. Overall it was a good experience.The only negative I can point out is how many times we were told that the deal was not profitable for the dealership. (this was mentioned by the sales manager not Mike) A potential customer does not want to hear how unimportant their purchase is.

Sue Flynn

Feb 14, 2011

This is my 1st experience with a Nissan Dealership. I have brought many cars over the years and it was my BEST experience buying a car. Patrick Castleberry helped work out everything out through his knowledge of the product and being very patient.Both Patrick Castleberry and Mike McCurdie are excellent in making this a smooth transaction. I was treated like a VIP and not someone they had to deal with. I will definitely refer my family and friends to make John Marazzi Nissan their first stop when buying new or used automobiles. I loved that my car was detailed with a full tank of gas. In the past, I have been lucky to get a 1/4 of a tank of gas. Oh, I almost forgot about the unlimited car wash feature. And the list goes on!! Thank you Patrick and Mike for making this a great experience.

rbnent

Feb 13, 2011

Guillermo and the entire Marizzi team made our lease experience very comfortable. Pointing out our lease/buy options made our decision very easy in a timely fashion. The test drive and the explanation of the automobile's options was very clear cut and the paper work and credit check was completed in record time My wife loves the car we selected and if she's happy, I'm happy!

chadpark

Feb 10, 2011

My daughter wanted a Nissan Altima, but the newer ones were all roughly $2000 higher than my budget. On 02/09/11, my wife and I thought we would check out the dealership. We met with Angel Pagan, who was very nice. We explained our budget cap and what we were looking for. Angel showed us a black 2008 Nissan Altima 2.5S, listed at $14,800. The car was nice, but it had dings, scratches and frankly just didn't "wow" us. The GM, James Pool came over and asked how everything was going. We explained everything to him and he said he would be right back. Shortly thereafter, James called us over to look at another black 2008 Nissan Altima 2.5S. This car had a little more miles, but it was in stellar condition with tinted windows, new tires and no dings or scratches. This car was exactly what we were looking for, but I was skeptical because James knew my budget limit and if the other Altima was $14,800 (way out of my budget), how was I going to get this much nicer Altima for less. Well, I did!!! Although I went over my budget by a few hundred dollars, we got the car we wanted and feel great about it. Angel and James were awesome! Since the car is a sweet sixteen birthday present, Marazzi Nissan will deliver the Altima in their showroom-on-the-go trailer right to my house. Not only were James and Angel awesome, the Finance Manager, Dina was great as well. She was very patient with us, as we took some time making sure we wanted to buy the car. In the end, my wife and I could not be more pleased with the dealership, the personnel and customer service they provide at Marazzi Nissan. My daughter will be very surprised! Also, they provide a free lifetime warranty and free car washes to their customers (big selling points). My daughter will have no excuse for having a dirty car. My wife and I highly recommend checking out Marazzi Nissan if you are looking for a car. Chad and Ronda Parker, Naples, FL

A Murphy

Feb 7, 2011

The reason for this review is to bring forth the sales issue that we encountered. We contacted many local dealerships with our request and found several cars at this location that we were interested in. Mike (Finance Manager) was very polite and very helpful, However Mike Amabile was not the right person to help us out. We have a bankrupcy on our credit and were looking to down size from a newer Yukon to a Altima or Sentra. We gave him several vehicles that were in the price range of what we were looking for, but he said that he could not help us on a Sunday because the banks were closed. He quickly dimissed us and excused his self. After several phone calls to his cell and office that were not returned we started our search elsewhere. I know that our situation is not unique, however he treated my wife and I as if it was. We have since purchased a 2010 Camry from Germain. It was not exactly what we were looking for but we settled because we did not want to do business with Nissan.

catens

Feb 7, 2011

Just purchased a 2008 Audi from John Marazzi Nissan. It was my first time buying a car on my own, and Mike was patient, kind and informative throughout the process. We were able to come to an agreement in a stress-free fashion and I am very satisfied with my overall experience from the picking and choosing of my vehicle, to the paperwork done with the business managers Tony and April. From what I can tell, this dealership in general seems to be under the very capable management of Joe, the way a business should be. I've been to almost every dealership in the area of Naples/Fort Myers and definitely recommend John Marazzi Nissan above the others to anyone who is looking to purchase a new or used car! Keep up the great work and thanks so much again!

robert vatcher

Feb 5, 2011

salesman listened to my needs & did not try to persuade me otherwise. feel that he tried to get me the best deal possible. finance was in transition of new computer system and did well with explaining situation & doing his best. "spinning the wheel" was fun with employees joining in. will write new review after any services done.

bfsweeney

Feb 3, 2011

I was originally referred to Joe at the dealership by a friend Ellen Albert who had bought a car not long before. Although Joe had called me, I actually ended up dealing with Mike Amabile through Joe. Although I had originally intended to just look to see what was available in my price range, Mike showed me a fantastic deal on a used toyota solara convertible which in the end I could not refuse. Even though I had wanted to look at a few other dealerships, I could not ignore and risk loosing this car. Having been married to a former dealership owner, I feel I have alot of knowledge as to what it takes to be in this business and have good salespeople. I have never liked being pressured by highly assertive and aggressive salespeople. My experience at John Marazzi was not that at all- but rather straight forward information and attention to my desires. I was very well treated and made to feel comfortable even with my difficult financial circumstances by all your managers and employees, specifically Mike, Jimmy (financial manager) and Joe. Thank you again for providing me with an overall fantastic and positive experience in purchasing my vehicle.Barbara Sweeney

rdpryor

Feb 2, 2011

We have been doing business with this dealership since 2002. We have purchased 3 Nissan vehicles and done ALL of our service here. We have always had good experiences. The dealership is always clean and comfortable, the personnel are positive and friendly, and the Nissan line of vehicles are stylish, safe , and dependable. For us, there is absolutely no reason to "shop around" anywhere else for new cars or service!

Svandyke1

Feb 2, 2011

After searching for an auto loan for about nine months, I came across the friendly faces at John Marazzi Nissan. I was a college graduate with low credit because all I had were student loans. Every other dealership I went to was telling me I would go home with a 22 percent interest rate to a, lack of a better word, crappy automobile. I came across Mike at John Marazzi Nissan and he notified me of the college graduate loans. Within a few days they negotiated a deal with a bank for .69 percent interest on a new car. Everyone at John Marazzi Nissan treated me with respect. After dealing with other dealerships who would look at my credit and instantly treat me with negligence, I felt that Mike and everyone at John Marazzi Nissan deserves pat on the back.It is comforting knowing that businesses still have great customer service and want the best for their clients :)

lauralu227

Jan 31, 2011

We are very pleased with our overall experience at John Marazzi Nissan. Walking through the door we were greeted very friendly by whomever saw us first, then by others in passing throughout our time there. We were made to feel very comfortable. Mike was very nice and extremely helpful to us with finding the car we wanted and that fit within our budget. We are appreciative of the help and support we were given by Mike Amabile, and we will definatley return when in need of another vehicle.

Arajcok

Jan 31, 2011

Purchasing my new car from this dealership proved to be a very enjoyable experience. From the minute I spoke on the phone with Mike to the moment I drove off the lot with my new pathfinder I felt confident and comfortable with all of the staff and the environment within the dealership. Mike went above and beyond to ensure I drove off the lot with the exact car that I went in looking for. I received an outstanding price on the car and top rated service when I went back in for service a few days later. I recieved a timely follow up call to schedule the pinstriping to be done on my car and was very pleased with it once it was completed. Mike and the rest of the staff at the dealership even stayed past closing time on a Sunday night to ensure my deal was complete and I could drive home in my new car. I would definitely recommend Mike and the staff of John Marazzi Nissan to my friends and family for their new and used car needs! It was also a great surprise when I got to spin the GIANT wheel and win a prize. Thanks again Mike and the rest of the gang over at John Marazzi Nissan, I absolutely love my new Pathfinder!

Paul Manos

Jan 31, 2011

Mike was very patient and accommodating to all of my technical and commercial questions. I would not hesitate to recommend him to any of my family or my friends for the purchase of either a new or used vehicle. I also liked the fact that he didn't use "high pressure" tactics to make the sale.

jwshss

Jan 30, 2011

Our experience with Marazzi Nissan was by far the most incredible, outstanding and fabulous in our 50 years of buying cars.Honest, above board, friendly, understanding, knowledgeable and efficient. They met our needs and our price. We will never purchase a car ANYWHERE, ever again, except for Marazzi Nissan. We were astounded to find such a wonderful sales team in the car industry. We can't thank them enough for making a usually unpleasant experience, a PLEASURE! Thank you, James! Thank you, Frankie! we will recommend you and your dealership to everyone to everyone we know.

LeahRay

Jan 30, 2011

I have had my 2010 Pathfinder since May and am happy. Yesterday I bought a Droid and no one could get it to sync with the blue tooth. So I just drove to the shop. Angel stepped up and said he could do it for me. Turns out I had the old phone on and that was complicating the settings. He was great! Thanks.

jarrod80

Jan 30, 2011

My sales person was Angel, and the manager I worked with was James. I wanted a car that was not in inventory. There was a chance that we were going to have to order one from nissan, but instead they went and picked the car up I wanted and added the options that I wanted. Had my new car within a few days. It was GREAT service. This is the second vehicle that I have bought from them in 1 year, and will be buying my next car from them. Going anywhere else to buy a nissan in SWFL is just plain silly.

sunstate

Jan 29, 2011

All I can say is that I used to only drive toyotas. I used to think those were the best quality cars out there. Never did I imagine myself purchasing a nissan. I was a loyal customer at ft myers toyota until I walked into John Marazzi Nissan and met Mr Angel. He had the determination and dedication to make a sale, and make sure that it was a car that was meant for me. I enjoyed the experience very much. And now I can officially say my thoughts about toyotas have changed. My nissan has been a joy to drive. Again thank you.

brianascastle

Jan 29, 2011

Bought our 4th Nissan today but with a new Dealer. Hector was very patient and helpful as was the General Manager and the entire staff. A pleasant shopping/buying experience from start to finish. Honest and informative. Worth the extra miles it took to get there. Thank you.

rs83s05

Jan 29, 2011

WORDS CAN'T EXPLAIN MY FANTASTIC EXPERIENCE WITH JOHN MARAZZI NISSAN STARTING OFF WITH MY SALESMAN ANGEL PAGAN, IN WHICH WAS HIGHLY RECOMMENDED THROUGH A FRIEND. I HAVE TRIED PURCHASING A CAR THROUGH A COUPLE OTHER DEALERSHIPS. THEY WERE BOTH THE SAME, PROMISING TO GIVE ME THE KEYS TO THE CAR OF MY DREAMS BUT REJECTED, THEN TRYING TO CONVINCE ME INTO BUYING A CAR I LEAST CARED FOR WITH THE PAYMENTS WAY OUT OF MY BUDGET. I GAINED NOTHING FROM THESE DEALERSHIPS BUT WASTED TIME. MY FIRST CONVERSATION WITH ANGEL I PROVIDED HIM WITH ALL MY INFORMATION AND HE SAID HE'D GIVE ME A CALL BACK WITHIN THE NEXT 30 MINS. NOT EVEN 30 MINS HAD GONE BY AND HE HAD RETURNED HIS PHONE CALL JUST AS HE PROMISED. HE ASSURED ME THAT HE WAS GOING TO TRY HIS BEST IN HELPING ME PURCHASE A CAR AND WITH THAT I GAINED TRUST. FROM THAT MOMMENT I KNEW MY EXPERIENCE WAS GOING TO BE POSITIVE. I WAS ABLE TO GET AN ECONOMIC CAR I LOVE WITH EVEN THE CHOICE OF COLOR I WANTED, WITH THE PAYMENT I CAN AFFORD. TO ADD THE ICING ON THE CAKE, FOR EVERY PERSON WHO BUYS A CAR JOHN MARAZZI THERE IS WHEEL U SPIN IN WHICH U HAVE YOUR CHANCES IN WINNING GREAT PRIZES. WHEN HE ASKED FOR MY HUSBAND AND I TO SPIN THE WHEEL WE LAUGHED THINKING IT WAS A JOKE. NOT ONLY DID WE GET A NEW CAR BUT WON THE SPORTS PACKAGE AS WELL. ITS CRAZY HOW EASY AND FAST IT WAS TO BUY A CAR FROM MY FIRST CONVERSATION (MAY 31ST A.M.) TO DRIVING OFF NISSANS LOT IN MY NEW CAR (JUNE 1ST P.M.).SOON AFTER, I HAD RECOMMENDED A FAMILY MEMBER TO ANGEL IN WHICH AGAIN WERE ANOTHER SATISFIED CUSTOMER. I HAVE RECOMMENDED AND WILL KEEP RECOMMENDING JOHN MARAZZI NISSAN TO ANYONE IN MY PATH IN SEARCH FOR A NEW CAR. THANKS AGAIN ANGEL.

B AND B

Jan 28, 2011

WHEN WE ARRIVED AT JOHN MARAZZI NISSAN WE WERE GREETED BY OUR SALESMAN WHO I HAD SPOKEN TO BY PHONE AND THE COMPUTER. HE SAID IF WE TOOK THE 75 MILE RIDE TO NAPLES FROM PORT CHARLOTTE WE WOULD BE VERY HAPPY WITH THE DEAL HE COULD GET US. WE RAN HIM BACK AND FOURTH TO THE MANAGER JAMES POOLE TO FIND A VEHICLE WE COULD AFFORD AND WOULD BE HAPPY WITH. HE DIDN'T COMPLAIN AT ALL. ON ONE OF HIS TRIPS HE BROUGHT THE MANAGER JAMES POOLE BACK OUT WITH HIM. I HAVE TO SAY IT WAS A GREAT EXPERIENCE. EVERYONE WAS SO CURTIOUS AND FRIENDLY. I WOULD RECOMMEND A RELATIVE OR A FRIEND TO GO TO JOHN MARAZZI NISSAN FOR A NEW OR USED CAR. WE DECIDED ON A TOYOTA YARIS. MIKE HAD THE CAR CLEANED AND OUR PLATE PUT ON IT WHILE WE PAYED FOR THE CAR. THE CAR LOOKED PERFECT TO ME BEFORE THEY CLEANED IT AGAIN. AFTER ALL WAS SAID AND DONE, WE WERE SURPRISED WITH THE EASE OF PURCHASING A CAR THEIR.I WAS READY TO LEAVE WHEN MIKE INVITED US TO SPIN THE BIG WHEEL. FIRST PRIZE WAS A TRIP TO ITALY. I WOULD HAVE LOVED TO WIN THAT EVENTHOU WITH MY HEALTH WE WOULD NOT BEEN ABLE TO TRAVEL THAT FAR. WE WON A GIFT CERTIFICATE TO CARRABBA'S RESTAURANT. TO US THAT WAS A GREAT PRIZE. WE DINE THERE QUITE FREQUENTLY.

allannjudy

Jan 28, 2011

our experience with mike and all the staff was great, NO complaints what so ever, good very, very satified with the buying experience, THANKS ..........Allan n Judy jimmy g. was great too, your staff is very nice an curteous worked extremly hard to get us a good deal, we would reccomend marrazzi nissan to everyone.

deal breaker

Jan 28, 2011

This is my 3rd vehicle purchased from this dealer,and as always Angel Pagan was very helpful, even though I put him and the sales manager Jeff through the paces. He walked the entire lot and showed me everything I wanted to see and them some "ALWAYS SMILING"I will and have recommended this dealer and the sales staff to all of my family,friends,and business associates.Debra Daniel

Aqualight3

Jan 28, 2011

I typically find purchasing a new car an intimidating experience, but the friendly and professional atmosphere of Marazzi Nissan, particularly Joe Sierra's confident and pleasant approach made my experience truly a positive one ... I give Joe and the entire team an A+!

CME

Jan 26, 2011

Our salesman Paul as well as Nick the manager were very friendly, helpful and polite. We look forward to doing business with them. They are presently searching for the exact car we desire. My husband and I both felt comfortable without any pressure. We thank Paul and Nick for a positive experience.

inpizarro

Jan 26, 2011

This was the best shopping expirience I've had. I felt they were honest, very professional, and understood my vehicle needs. The facility was clean and well maintained. The salesperson was honest and not pushy like in most dealerships. They had a great inventory on the lot, and had the exact car I wanted. drove off with my new car on the same day. I would definitely recommend this dealership/salesperson.

emmaeni1

Jan 26, 2011

I bought my vehicle in 2010. I was very satisfied as a customer with the treatment that I was given. Angel was very knowledgeble about all Nisssan products and was able to answer all my questions. I have bought vehicles in the past, but this experience has been the best one so far. As a customer I was very pleased and I would go back to buy another vehicle.I would recommend this dealer to all people who is looking for great customer service.

juliagolfer

Jan 24, 2011

From the moment I walked in until I walked out with a new Murano I was treated in the most professional way. Joe was very helpful and James gave us a great deal. I have never had such a pleasant experience buying a vehicle as I did with John Marazzi Nissan. Joe showed us every feature on the vehicle and how to use it. It was a very nice experience and I would recommend this dealership to all my friends. Thanks so much,Julia Ricketts

jmpierce

Jan 22, 2011

I purchased my 2010 Versa from Marazzi, and just about every experience has been great. The service staff is friendly and knowledgeable, the facilities are clean and organized, and all of the work I've had done has been expert.I would recommend Marazzi Nissan to anyone looking to buy a Nissan.Constructive criticism. The service desk area can become crowded or confused on a busy service day. While the staff does there best to help everyone in a timely manner, it can often feel like you are being ignored. I would suggest having a clear place for customers to wait. That way no one can cut in front of others and people understand when it is their turn. As much as everyone dislikes lines, I believe it will help.

pbotero

Jan 21, 2011

Very Friendly and helpful. Worked out my deal and contract very fast. Negotiated with me to a price I could afford on a car I really wanted. Worked around my tight time schedule and the fact that they would be having to ship the car out of state for me. Very pleasant. I would highly recommend.

lookinggoodjames

Jan 21, 2011

Iam sixtynine yrs. young and have had to deal with a lot of car salesmen and dealers and this is the first time I did not come away being mad at the way I was treated by the sales person.The selection of cars good and the attention given to me and my wife was how a person wants to be treated.All and all we are happy with the car we bought and with the service we were shown.All so the extra perks are great as far as serviceing the car and explaining the gadgets in the car.We will be back to buy another car John Marazzi Nissan if we are still around. Thank you for all you have helped us with and hope others will come and see the great job you all are doing. Mr&Mrs J K Smith Naples Fl.

Brent2982

Jan 21, 2011

Service was excellent. They worked all angles to give us the best possible deal. Service was very fast and friendly and they had a huge inventory To choose from. They gave me top dollar for my trade in and I am also getting a lifetime warranty which is very very nice to have

juaquin239

Jan 21, 2011

I was really impress with the kind of work this dealership do. Very nice facility. The people that work there are very profesional. Angel is the best sales person i ever work with. I even got the chance to talk to John Marazzi that was really a shoker for me. It felt like i knew every one for years.

jimlockwd

Jan 18, 2011

Very good experience, all personel were very knowlegeable and it was a pleasure to do business with this dealership. The salesman Joe was very efficient and did all the paper work effortlessly, the financial person was very informative and a pleasure. The General Mgr James made the whole experience of leasing a vehical fun.

nick24

Jan 18, 2011

From start to finish the staff and salesman were friendly, courteous and knowledgeable. They listened to my needs and followed through with attention to detail. Great experience, that is why I drive a Nissan and will continue to be loyal to this dealership. Thanks again!

PPC

Jan 18, 2011

Above grades say it all! The sale executed in 2 days. Was not expecting such a fast transaction, but was very pleased when it happened. Everything was fast and efficient. Salesperson was very, very personable and helpful. I would recommend Marazzi Nissan to my friends.

trider53

Jan 15, 2011

Angel was very friendly and patient. I picked out a car for wife but once she got there she wanted something very different. Angel was very attentie to her needs and she is very happy with her car. We were there until lateat night but Angel was very patient. I would definitely use him again!

bel429

Dec 9, 2010

John marazzi is the best dealership hands down. There service dept is second to none. There attention to detail and customer satisfaction is amazing. They took care of my service problems and went above and beyond the norm. I would highly, no very highly recommend them to all my friends and family. When I purchased my vehicle they were great. I am so happy I have them as MY dealer and service center. I cannot stress enough the fact that there professionalism and dedication to customer service is just plain AWESOME!!Sal Lanzieri

CARGRIFF`

Nov 26, 2010

AWESOME SERVICE...AS USUAL...Ken took the time to diagnose my problem...listened intently to all of the questions that I had...was able to suggest solutions. He also reminded me of other mileage checkups that I should have...and took my coupon for a discount on my service!

ivers0323

Nov 15, 2010

This was my second time purchasing a vehicle from John Marazzi Nissan, and as usual my experience was perfect. My salesman did everything he could to get me into the vehicle I wanted, and all other employees were extreamly nice. They did everything in a timly matter, and made sure my needs came first.

scamp37

Nov 15, 2010

Everything about our experience was positive from the moment we approached the showroom.We were treated with friendliness, respect and professionalism at every turn. Each member of the staff, beginning with our salesman answered our questions , concerns and needs with respect and flexibility. We felt they were there to provide us with what we needed and made every effort to fulfill our needs and wishes....Providing all the information we needed in order for us to make an informed and timely decision.Buying a car has not always been a completly pleasant experience.....it was this time.

GREIM1

Nov 10, 2010

Mr. Marazzi,Last Tuesday I came into work, my husband and I work at the same facility, my 2002 Mustang had seen better days in the last 8 years. I knew I would be hard to finance, and I was not sure what would happen, I was actually waiting for the reply that I was out of luck. This started with email with Connie Monroe, on 11/3/2010, by the end of the week 11/5/2010, I came in, opened up the email and had the notice from Connie that I was approved, I truly was surprised, excited, and a whole lot of other emotions at the same time. I was amazed at minimum, I am not sure how your team did this but they did, and all of them very professional, and very honest with me in this experience, I did not even want to come for a test drive until I knew we were approved. Trey was the salesman, and Sal was in there to, both of which I might add seem to be a good part of the Marazzi team, they were fantastic, honest and right on top of things. Then we get to the finance office, we had Dina, who was also very courteous, and organized and had us in and out in no time. You are fortunate to have team members at your facility there that are this good, and this aware of customers needs, no matter the economic background or other issues they may have, they were all extremely helpful, and just plain good down to earth people. I am now enjoying driving my 2011 Nissan Sentra, which by the way, I was not even sure of what I was getting, or what color!! They found the car that I could finance, and they did very well in every aspect of this deal. Please let each of them know how much my husband and I enjoyed meeting them, and having them work for us, which they did and they did an outstanding job each with their own part in getting me in a new car. I will most certainly make sure that anyone looking for a car knows to give your team an opportunity to make a dream come true for them as they did for me. Thank You All Very Much Sincerely, Betty and Mark Greim

whitsendfl

Nov 9, 2010

Having purchased many a new car, in several states, this was the easiest, most pleasant experience my husand and my self ever had. No hassels, just honest dealing with buying a new car. Joe gave us no pressure, only knowledge about what we asked. For the first time, I felt that he, and the entire dealership cared about what I wanted to purchase, and strived to make it was pleasant as possible - they continue to keep in contact to make sure that I remain happy, and I am. When another car is in our future, This is the only dealership we will do business with

rayh146

Nov 9, 2010

Saleman was low keyed, no pressure, but when we decided to buy he was efficient and helpful and we negotiated a fair price with the dealer. They have followed up to make sure we were happy with the car and have stayed in contact to this day. Also service at the dealer has been quick and effective.

2010Maxima

Nov 8, 2010

RE: Letter of Reference Joe Sierra, Sales ConsultantJoe, you are the man!Thank you for working so hard for me in order to finalize the purchase of my 2009 Maxima with the Sport Package.I absolutely love the car..in fact, I found myself going out to my parking lot outside my condo twice last night just to sit in and admire the awesome interior and get familiar with the navigation, Ipod set-up and XM Radio.Hey, please keep that to yourself, I dont want my neighbors think Im crazy..haJoe, you took the time, had the patience, knowledge and negotiating skills for this deal to come together.thank you, I really appreciate you working so hard to help me get this car.And, one more thing, when I drove the car today (not even 24 hours after I drove it from your dealership), I love it even more.I just cant get the smile off my face owning this beautiful car.Thanks Joe for a job well done..keep up the good work so others will be able to enjoy their purchase as much as I do.Sincerely,//Signed//Jim JablonskiNaples, FL

frankmenendez

Nov 5, 2010

Our experience was very enjoyable,there was no presure every one was very nice,specilly Frank Cabano and his general maneger,even though the car has not been delivered beacuse of extras that are been added, we are excited and we now that it will be just what we asked for. SicerelyFrank & Alicia Menendez

Manderscheid

Mar 20, 2009

Great Price, Friendly Service. Dealership requested additional $2000.00 the day after car was purchased by electronic contract or "would have car towed back to dealer". Now dealer has suspended our extended warranty and wants $1000.00 more for it too. We have contacted consumer affairs at Nissan and written letters to 6 top executives at Nissan North America, Inc. We are still attempting to resolve the extended warranty issue; we have already paid $1,584.00.

Irajoh

Oct 29, 2008

I have purchased a lot of cars in my life and like most educated consumers today, I spent some time on line. First deciding the make and model and second shopping the dealerships. There are two Nissan dealers in my area and I requested information from both of them. Both dealers had similar pricing but where they differed was the professionalism that the sales person at Marazzi Nissan displayed. Nick was both knowledgeable and cordial. He seemed to understand that I was in fact well researched and he more or less let me lead the way through the process. This was an exceptional experience from start to finish. I decided on the new Maxima and I love it.