
Mungenast St. Louis Honda reviews
402 miles away from you!
Mungenast St. Louis Honda of Saint Louis offers you the opportunity to find used cars by Mungenast St. Louis Honda. Mungenast St. Louis Honda is a trusted dealership serving clients throughout Saint Louis, in search of certified used cars. Also, Mungenast St. Louis Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Mungenast St. Louis Honda to get the affordable car that is right for you.
Location: 5939 S Lindbergh Boulevard, Saint Louis, MO 63123
Phone: (314) 894-1330
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Mungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, Saint Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, SAINT GEORGE MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsMungenast St. Louis Honda
Authorized EpicVIN dealer
63123, St. Louis MO
Check DetailsWhat’s more, Mungenast St. Louis Honda of Saint Louis has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mungenast St. Louis Honda. Check out the listings today to find the right car for yourself. Mungenast St. Louis Honda is definitely the best place to buy used cars online.
jonherrin
Nov 24, 2016
I went in to the dealership knowing that I wanted to test drive a single model and make a decision on purchasing it or a competitors similar model within a week. When I told the salesperson this, I had a nice, no pressure test drive and purchase. The whole process took less than two hours -- over two visits since I was test driving cars at several dealerships -- and was quite painless. In particular, the financing process was smooth and straightforward.
fryguy
Nov 23, 2016
Well that couldn't have gone smoother! Can't say enough how much we appreciated the easy purchase process working with Joe Basler at Mungenast Honda. I'm absolutely loving the new car! Thanks Joe!
Bill
Nov 20, 2016
It was an easy process. Jim Wagner was very helpful and gave me a great deal. I have had the motorcycle for about a week now and called Jim two or three times to ask him questions about the bike. Jim was very helpful and eager to help me with my questions.
areich0618
Nov 20, 2016
My family has been going to St. Louis Honda for years and have bought cars through Rob for as long as I can remember. Always great service throughout the buying process and afterwards for maintaining your cars. Have sent family members and would always recommend Honda to anyone else looking for a new car.
Deracguzova
Nov 18, 2016
It was an easy process. Garland gave me a great deal and Rob ensured a flawless transaction. I could not be happier with my purchase.
blakegwolf
Nov 14, 2016
While we have Honda dealerships closer to us, we have purchased several cars here and ALWAYS take our cars here for service. Efficient, friendly and wonderful customer service. My most recent visit here was my first after a complete renovation of the dealership. Amazing! A waiting area with complementary beverages, donuts and popcorn--bigger than before. But, that's not the best part. There are two additional customer areas---one for parents with children and a separate "quiet" room for business, reading or, in one case, sleeping. I visited them all. Super!
Ed and Angie Moncada
Nov 7, 2016
Already wrote a review. All excellentl across the border.No complains. Rob Carrol makes you all look good & keep us coming back.
emoncada1970
Nov 7, 2016
Your wonderful dealer Rob Carrol is why we come back. Also a great service maintenance team also equally super!! I bring my mom Honda vehicles here also. We are long time returning customers. We bought our first car in 2001 just before 9-11. We pointed many people your way since then that bought from you. We bought 2 cars the same weekend in Sept. 2016, Who does that? We are not rich. Just common middle income folks. Satisfied returning customers-that's who. THanks Rob & team!!
EdwardK85
Nov 4, 2016
I purchased a 2016 Victory High-Ball from Jim Wagner. He was very helpful and gave me plenty of info about the bike. Tom in financing was also very helpful. Offered to help me get my car home after the initial purchase. All-in-all, it was a pleasant buying experience and I wouldn't hesitate to recommend Mungenast or Jim Wagner to anyone looking to purchase a new motorcycle.
Honda97
Nov 3, 2016
We were originally looking for a '16 coupe and Mungenast was the only dealer that had one in the EX-L trim. After sending an email, Joe responded and we settled on a price. However; it was already sold by the time he went to tag it but Joe offered us a '17 coupe for the price we settled on plus the difference in MSRP between the two ($200). We couldn't resist that and Joe worked with us on a late Saturday afternoon to get in/get out in as little time as possible. In purchasing seven cars in my lifetime, I've only had two good experiences and this was one of them.
StrappedNTatted
Nov 2, 2016
This was my second purchase from Mungenast. The first was so good I had to give them another shot. My salesman was Kurt I told him what I was looking for and what my budget was and he helped me find a vehicle that was both what I wanted and on budget. The finance department was also very helpful on their end of things as well.
Dn957
Nov 1, 2016
My buying experience was great. No pressure and very knowledgeable sales person. I received a very fair price and the product is excellent. The service department was very friendly and went beyond my expectations. I would strongly recommend this dealership.
Schaper.mandm
Oct 31, 2016
Was approached in a professional manner all the way throughout the process.Accomodating. Energetic .Was willing to work with us from the begining to end
Jkcroft
Oct 25, 2016
This gentleman sold me my first car. I was very picky about what I wanted in my car and about what I was willing to spend. Rob worked with me until I finally got my first car and was completely content with the purchase and felt good walking away. More recently I went to upgrade my crv ex to the touring edition and I insisted on working with Rob. Again he did a great job and was still familiar with me. He is a saleman who also has genuine concern for your well being.
Shin
Oct 20, 2016
I came upon the guys at Mungenast Honda by submitting an inquiry through the Kelly Blue Book website, and Kurt shot me an email within moments. He was very professional and extremely accommodating throughout the entire process, even when I had to reschedule more than three times before I could get in to check out some cars.Once I got there, Kurt was able to quickly answer all of my questions (I had a lot of questions). Kurt and the rest of the team (Kris Shuman & Brandon Cozzens) stayed well past closing time to make sure everything was handled correctly. Kurt for president.
hwang
Oct 19, 2016
Kurt Marty helped me greatly in purchasing my car. I believe he tried his very best to provide a reasonable price for his customer. He is very clear and very knowledgeable. I would contact him if I need to buy another car. I would definitely recommend him for your car needs. I will certainly rate Kurt as Excellent. I feel dealership is a little pushy on the sales of their car warranty package, but because my positive experience with Kurt, I will give the dealership a rate of GOOD,
Anna
Oct 16, 2016
I like to drive my cars until the very end so I have not had a lot of experiences buying a car. Kurt Marty, and the whole Mungenast staff, made the experience of buying a new car easy. Their no pressure technique of buying a car was fantastic. Kurt was able to help me find the perfect car for me. I would definitely recommend Mungenast!
bill
Oct 14, 2016
prompt service, friendly, no pressure, good experience all around,glad I bough the wheel and tire protection, did not go 50 miles when we scraped the rear wheel
rpepper
Oct 13, 2016
I like to replace my car every 3 years and the lease option works well for me. It is usually very easy to make an appointment and discuss what I liked about the current car and what I would like to see in the new car. I appreciate the quick response to any issues or problems. I certainly appreciate the help in setting up my phone and my preferences in the new car and the helpful instructions.
Archivist1
Oct 12, 2016
Kurt Marty is the best salesman I have ever worked with purchasing a car. This is actually the second car I've brought from him, the first was four years ago which was also an Accord. Mungenast Honda is an hour and forty-five minutes from where I live and there is a Honda dealer in my town, but I know I can expect the best from Kurt and Mungenast.
Miller2002
Oct 12, 2016
We purchased a 2002 Honda Civic from Kurt Marty. We were very impressed with the dealership from our first visit. We received an e-mail thanking us for stopping by to inquire about a vehicle. We had been used car shopping for awhile and had not received this type of service for any of the other dealerships. The vehicle we were interested in was listed online but was not yet available for a test drive because it was receiving inspection in the shop. Kurt kept us informed throughout the inspection and repair process. When it came time for purchase, the process was smooth and quick. We had an overall excellent buying experience.
tbnicholson
Oct 5, 2016
I worked with Gina Bommarito to buy my new Pilot. Gina made the process so easy and even fun! She is experienced, knowledgeable, responsive, intuitive and respectful. I recommend her to anyone seeking a pleasant car-buying experience.
Djlmll
Oct 4, 2016
Joe Basler and Jim Davies went above and beyond to ensure I was pleased and happy with my purchase.
Kevin O'Linn
Oct 4, 2016
This was our first buying experience with Mungenast Honda and my wife and I were very pleased. There was no pressure from the sales staff and we ended up with the vehicle we wanted at a great price. I would recommend them very highly.
Ealexander2014
Oct 3, 2016
This was my first time buying a car from a dealership and the staff was very friendly and did not push me to buy something I did not want. If you go in to buy a car try to go see Gina, she's an awesome person and cares about your needs!
DJLMLL06
Oct 3, 2016
Joe Basler and Jim Davies go above and beyond to make sure you are completely satisfied with your purchase! I can not say enough about the level of customer service you will receive here!
12345
Oct 3, 2016
Dennis was great!!! Very helpful and knowledgeable about his product!!! My father in law has bought a few ATVs from Dennis and recommended him. He has earned my business for life.
fordfocusrocks
Oct 3, 2016
Thankyou Kurt Marty for going the distance.You helped me more than I can express in words.I appreciate all the time and patience you took to make the transaction go through.
Christine E
Oct 2, 2016
This is the second Honda I have purchased from St. Louis Honda. I aalove going there because they have absolutely the best service and personnel in the area. The sales and service reps are all polite, knowledgeable, and friendly. Gina Bommarito was so helpful in setting up and explaining all the computerized equipment in the car and she was fun too!!
Crunch Maven
Oct 2, 2016
Employees were courteous, knowledgeable, and I never felt pressured into services or purchases I didn't want, need, or understand. The very model of my car ideal car buying experience.
Piloteer
Oct 1, 2016
Rob is very customer oriented and was very helpful and friendly. Rob is easy to work with and made our new car purchase an enjoyable experience. Customer service is important to Rob. My wife and I recommend Rob to anyone interested in buying a Honda from St. Louis Honda.
stewey1962
Oct 1, 2016
I highly recommend if you are even thinking about buying a new vehicle to stop in at St. Louis Honda! Rob Carroll was such a joy to work with! He went above and beyond to watch the smile on my face continue to grow thru the purchase of my CRV. Thank You Rob!
Patricia A Erdmann
Sep 29, 2016
Who would have thought I would have enjoyed my experience at a car dealer, but Gina Bommarito at St.Louis Honda is the best! Our new Honda CRV is fantastic and Gina was friendly and extremely helpful to us. Thank you St. Louis Honda and Gina!!
Colleen Gyorog
Sep 29, 2016
I had a great experience buying my new car with Gina Bommarito at St Louis Honda. She was so helpful and friendly, highly recommend her! She went above and beyond finding me the car I wanted without being pushy at all,
Lee Ann
Sep 27, 2016
We had an excellent experience during our last visit to Mungenast St. Louis Honda. We asked for Rob Carroll who has handled many sales and more recently leases of our cars. He took great care of us and expedited anything he could. We even had free lunch! The person in finance was also very polite and organized to make the transaction go smoothly.
Katlyn M.
Sep 27, 2016
As a first-time buyer, I was really nervous about going to look for a new car. Rob made my experience a breeze and really dedicated time to showing me all of my options to find the best car for me with the budget I had to work with. He explained everything thoroughly and had me test drive all three of my possible options before making any final decisions. He went above and beyond and made a task I dreaded to one I'd recommend to anyone looking to purchase a new car. Zak also did a wonderful job in explaining all my options carefully when going through the paperwork. My new Honda Fit EX is more than I could have ever hoped for and it's thanks to Mungenast St. Louis Honda for a personable, joyful car shopping experience.
Sunil
Sep 26, 2016
Joe Basler helped me with the price Quote and everything from there was Quick and lucid.Zak Klump from finance explained me the various Protection plan and Warranty on a hi-tech Touch Screen. It was a nice purchasing experience for me overall.
univsunil
Sep 26, 2016
Joe Basler helped me with the price Quote and everything from there was Quick and lucid.Zak Klump from finance explained me the various Protection plan and Warranty on a hi-tech Touch Screen. It was a nice purchasing experience for me overall.
Leslie McGinnis
Sep 25, 2016
Try them first! Wonderful experience with Rebecca and Zak and can't thank them enough for putting my brand new Civic in my driveway. The dealership environment was very comfortable and friendly. I went to a local dealership first and was extremely disappointed, even more so when I realized what I could have missed by not purchasing at Mungenast! We are a military family and I plan/hope to send them lots of business in the future!
leslie mcginnis
Sep 25, 2016
Try them first! Wonderful experience with Rebecca and Zak and can't thank them enough for putting my brand new Civic in my driveway. The dealership environment was very comfortable and friendly. I went to a local dealership first and was extremely disappointed, even more so when I realized what I could have missed by not purchasing at Mungenast! We are a military family and I plan/hope to send them lots of business in the future!
Happy Rebel Owner
Sep 17, 2016
Everyone at Mungenast was very helpful and friendly, and the customer service was excellent! The purchasing experience was absolutely seamless. I purchased from Motorsports, and would recommend Mungenast.
Carl
Sep 16, 2016
I sought a quote from the Mungenast website and got a quick response.From there on it was stress free. Joe Basler explained the process very well, no surprises.
Greggy
Sep 15, 2016
Transaction was painless. Haggled a bit, received a fair price. Dealership followed through and cut me a second key and fob, as promised. Am happy.
happyhondaowner
Sep 15, 2016
Buying my new CVR at Mungenast was, without question, the easiest and most pleasant car buying experience I have ever had. A great deal of credit goes to our terrific salesman, Rob Carroll. Rob really listened to what I needed/wanted in my new vehicle. He made great suggestions and asked questions to better understand what I was looking for. I appreciated how Rob respected the fact that a woman could have opinions about car features...too many of the other dealers only wanted to talk to my husband. An added bonus at Mungenast is their amazing new showroom. It's very clean and spacious and is laid out in a way that you can walk around without feeling crowded. The multiple waiting rooms are outstanding. There are separate areas for children, quiet areas, TV areas, etc., plus free snacks and beverages. It's very customer-friendly. I highly recommend Mungenast Honda.
Paige Hankins
Sep 15, 2016
Kurt was an amazing salesman. He was so nice and laid back. I recommend him to everyone. They made it a smooth process and are truly a great dealership.
Sudhee
Sep 11, 2016
With the online e-pricing, buying experience was turned out to be easier than what I have thought. I highly recommend these guys and especially Joe Basler was easy to work with.
Sudheendra Mujamadar
Sep 11, 2016
With the online e-pricing, buying experience was turned out to be easier than what I have thought. I highly recommend these guys and especially Joe Basler was easy to work with.
Alicia Yerkes
Sep 8, 2016
I found the perfect vehicle online and went in first thing in the morning to purchase it. While the process took hours, as buying a car always does, it was relatively painless and easy. They also got me a better interest rate than I expected.
Mike1234
Sep 7, 2016
Overall a very good experience. Everyone was friendly and professional.The process went quickly and orderly without wasting my time.witch was greatly appreciated by me.
bobhock
Sep 2, 2016
Rob listens to what his customer, or prospective customer, has to say, and then comes as close as possible to what the person wants. We like dealing with him; he's a nice guy and works very hard at it, with no high pressure at all. We are return customers, from way back to maybe 2002 or so.Prices are fair. as good as you will likely find anywhere, and the dealership is new and very attractive. Everybody in the place had a friendly smile and wave. Not that way everywhere.
Kevin963
Aug 30, 2016
We've been customers for years. From service to buying new or used cars, we wouldn't go anywhere else. Fair, honest and good quality service.
victoria stanford
Aug 30, 2016
Returned because of excellent sales woman that helped us before. Very positive experience- great service and would return for Honda but mostly for Gina Bommarito.
Don Larva
Aug 29, 2016
They were all a pleasure to deal with.. A little more time should be allowed for the paperwork then you would like however. Too bad I live so far away!
New Car Buyer
Aug 29, 2016
We were looking to purchase an additional vehicle, and found the car we wanted at a fair price. Gina was helpful. She listened to what we wanted, and matched our needs with the right car without trying to sell us something that we were not interested in purchasing. We would recommend Gina to anyone looking to purchase a new vehicle.
Omar
Aug 28, 2016
About Kurt: I'm a first time car buyer, but I'm also a scientist so I've been researching cars and the car buying process for months. Armed with knowledge and the fact that I don't NEED a car -- public transportation works just fine, thank you -- I test drive a few cars. I know my script, and my script starts with honesty, that I'm a first time buyer. I see if the salesperson takes the bait, waiting for their eyes to light up, the lies to roll off the tongue. I also state that I'm here to drive, not buy. Will I get the same level of customer service as I would if I want to drive off the lot with a car ASAP? So let's compare just one example of my car buying experience at an anonymous Ford dealership versus Mungenast Honda and Kurt. I'm interested in a Ford Fiesta ST and schedule a test drive. The salesperson walks up to me as I stand by the car and says, "That's 250hp right there." Our first interaction started with a lie. "Nah, you'll be fine with regular unleaded gas." Second lie. What about the potential for engine knock? "I think you'll be good." The salesperson doesn't know what engine knock is. I'm a first time buyer so I want to check out my other options. "These cars are selling fast so I can't guarantee it'll be here in a couple weeks." Third lie. It's been sitting on the lot for at least 2 months, and I've been watching it like a hawk. "At this price, we're barely making any money." Fourth lie. Ford dealers get a 3% holdback based on MSRP and a healthy profit is factored into the final price. Even if they gave me an additional $1500 off the car, they'd make a $2000 profit just for me driving it off the lot. Clearly, I did not get a follow up call or email from the dealer. I knew too much. I still fear I'll be kidnapped and forced to live out the last few days of my life in the back of a Ford Flex. How embarrassing. Contrast that to my first interaction with Kurt at Mungenast Honda. It started with a firm handshake, and Kurt asking me if I'm still interested in the CRZ. Yes, I am, and I'm a first time buyer. I'm sticking to my script. Kurt doesn't bite. Instead, he says, "Well, we're here to get you the car you want." I'm here only to drive, not buy. Kurt shrugs, "That's fine. We're here to help you decide what you need." I test drive the car, and throw out a few questions. How much horsepower? "130, about 127 torque." True. Does it need premium gas? "Nah, just regular unleaded." True. How much horsepower does the battery provide? "I don't know, but I'll find out," Kurt said. When was the last time you heard those words when buying a high ticket item? Most likely, never. Most likely, you heard a lie. I express concern about the price of the car, that Kelley Blue Book's Fair Market Price is lower. Kurt pulls out his phone, checks the KBB, and comes back 10 minutes later with a quote that is smack in the middle of the Fair Market Price range. For a certified preowned Honda CRZ with low miles, I knew it was a great deal. "Let's seal the deal, then," Kurt said. I'm not ready, I have to sleep on it. "Yeah, that's a smart move. Listen, take however long you need. And if someone else is interested in the car, I'll give you a call before we move it off the lot." A day or so passes, and I realize that the CRZ is the car I want. But I'm a scientist...I don't get paid much. I need the best deal possible, understanding that the dealer also has the make a profit . No one sells cars as charity. I email Kurt late at night and threw out the lowest quote that I knew would be profitable, but affordable with my budget. If he can get that price, I'll be there tomorrow to sign the papers. Kurt emails me the next morning with confirmation that my quote was accepted. I drive off the lot at 4pm in the car I want at a price I can afford. No high pressure sales tactics. Honesty about the car I'm buying and the humility to say, "I don't know, but I'll find out" because he wants to make sure his customers are informed about their purchase. "We're here to help," implying that it's a team effort focused on customer satisfaction. Kurt took a ton of pressure out of the car buying experience, which was so very important to me as a first time car buyer. I highly recommend Kurt and Mungenast Honda to anyone looking for a reliable, affordable car and excellent customer service. Thank you, Kurt, for your expertise and help. To Kurt: Kurt, I have a car now. It is not a new car. It is a certified preowned car, which is even better. Depreciation has been eaten up, paving the way for me to afford this car. It is a two seat car so I can drive only one drunken friend home instead of four. It has limited cargo space so, sorry, I cant help anyone move this weekend. For these reasons, it is impractical, but Im impractical as a person. I understand why this car was made. It was made for me. It is a beautiful car. One that my mom said I shouldnt buy when I told her it is a two seater. Remember, it is impractical. I send her a photo. "Get it," she says. "It looks aggressive, just like you, Omar." As I drive it home, people are turning their heads. Some are looking at it jealously. They cant have itit is mine. Others are driving their luxury cars from Point A to B. A car is nothing more than a status symbol to them. They absolutely love their BMW 5 series as long as theyre driving it in a straight line with the latest Taylor Swift song blasting on the radio. I don't like those people. Im lucky because my car tells me that its fine with stop and go traffic in Econ mode. But its a nimble car, so it coaxes me into Sport mode. I press the button. The suspension stiffens. The steering becomes heavy and responsive, giving me a connected feel with the road. The accelerator tightens, daring me to use it. The car wants to go, and I want to go wherever its taking me. I dont need a computer to tweak the power to the drivetrain. Lets turn off Traction Control. All the Econ trees on the dash are dead. Good riddens. Now the fun begins. I take an inclined left-hand corner a tad fast. The chassis rolls slightly then plants itself, as if its telling me that I can push it a bit harder. I do so into the next corner, a sweeping, flat right hander. The backend steps out slightly and rotates the car into the corner. Was that oversteer? In a 130hp car? Yes, it was. Power windows. Who cares? Bluetooth. Who cares? Sirius XYZM radio. Who cares? Navigation. Who cares? That was oversteer, and it felt great. The engine will last long enough to get me to the next eight Star Wars sequels. It is quiet when I start it, but growls under its breath at speed. Press that button, Omar. You want to hear that growl, right? Yes, I do. You dont want to be like those other people on the road in their high volume sedans or luxury cars that they dont know how to drive, do you? No, I dont. Then press that button, Omar, and lets have some fun. My car is a Honda. It is a CRZ. It was made for me. I love it. Thank you for making it happen, Kurt.
RH
Aug 25, 2016
Recently leased a 2016 Honda Pilot and Josh Ulrich was our salesman. Josh was very responsive and went the extra mile to make sure the experience was as convenient as possible for us. I'd recommend this dealership, and Josh specifically, to anyone.
Gordon
Aug 25, 2016
I recently purchased a 2017 Honda Ridgeline from Mungenast Honda. Joe was very helpful and made the sale process smoother. He also took the time retrieving what I've forgotten in my old vehicle. In addition, the finance officer patiently took care of all the paperwork. I recommend this dealership!
Christine V
Aug 24, 2016
We absolutely love our new Honda Pilot! Dave Mungenast Honda is easy and wonderful to work with. Our salesman, Joe Basler, was absolutely terrific. He knew we had a small window of time to be at the dealership and he expedited our process quickly. We had a great experience!
Jessica
Aug 24, 2016
I recently purchased a used car from Mungenast Honda, overall great experience. Interactions with the sales department were very helpful and I feel like I can reach out with any concerns I have.
Kate
Aug 23, 2016
I recently purchased a 2016 CRV from Mungenast. This is my second Honda vehicle that I have purchased from this dealership. They went above and beyond to ensure that the purchasing process was efficient and we both walked away happy from the purchase. Rebecca Wille was fantastic to work with. Her response time was prompt and her attention to detail was fantastic. Even after the sale, I had a few follow up items, they were addressed in a timely manner and her goal was to make sure I was happy. If you are heading out to Mungenast stop by and see her.
bill1949
Aug 20, 2016
Jim wagner is a good salesman. He explained the good points of the motorcycle, set up the test drive and helped with the rest of the sale. I have no complaints about him or the dealership.
Marina Panzeri
Aug 18, 2016
This was my second purchase at this dealership. As my current vehicle was damaged by weather conditions, this was an unplanned purchase. Having Greg Raup's information, I gave him a call and he encouraged me to come by that same day to assist me with purchase of another vehicle. He listened to what I told him I was looking for and was able to effectively assist me that day in finding a vehicle which would work for me. I really appreciate his assistance in finding the right vehicle for me at an affordable price, and the ease, comfort, and swiftness with which the transaction took place. I would highly recommend Greg as a sales consultant for purchase of a vehicle.
Formermungenastcustomer
Aug 18, 2016
Been a customer for some time. Bought two new cars and have two cars serviced at Mungenast. However, as it is impossible to have simple routine maintenance done on a timely basis. Called for basic oil change & tire rotation, and first available appointment was in 10 days. Although the dealership has "Express Service" lanes, it is not available at Mungenast. Dealership was under construction for an overdue remodel for more than a year. That was the reason given during that time for untimely service. Now it is the airbag recall. Frankly, a dealer that allows its customer service to deteriorate because of an issue like this means that the customer is NOT #1. I am currently sitting in the waiting room of another Honda dealer while having my oil change and tire rotation done via their Express Service. Mungenast has lost me as a customer. In addition to a vehicle purchase last December, I have spent in excess of $4,000 in service and parts. Somehow, I think that, if Dave were still alive, he would be concerned about customer retention, as St Louis Honda became the region's biggest dealer while he was at the helm.
Julianne Hunter
Aug 18, 2016
Joe went out of his way to make sure that the lease was finalized and even took the extra customer service steps to deliver the new lease to campus and pick up the vehicle lease that was being turned in.
Suzanne
Aug 18, 2016
We just bought our second Honda from this dealership, our first one is still going strong at 15 years old! The dealership was great to work with from purchasing the new car to service for our older vehicle. We worked with Joe on our most recent purchase. He was low pressure and a very 'straight shooter'. I would definitely recommend Joe Basler and Mungenast for any new vehicle purchase or service for an existing car.
CRVGurl
Aug 18, 2016
Dealing with Kurt on our trade in and purchase of a CPO CRV was a pain free experience. In the past when purchasing a car it was almost theatrical, with the back and forth, being made to sit and WAIT, etc. Kurt was honest, negotiations went well, and we felt like we were fairly treated and got a good price.
abadge
Aug 17, 2016
Kurt Marty was my salesman during my visit to Mungenast. He responded to an inquiry I submitted through CarGurus.com with a friendly email to schedule a time for me to test drive the vehicle I was interested in. Marty was flexible in scheduling a time for us to meet. I especially appreciated the fact that the dealership was opened later than most dealerships since I work late. The car was in as great condition in person as it was in the pictures online, and listed for a reasonable price that complied with the price Kelly Blue Book quoted the car at. Kurt and the Finance Manager, Brandon, were beyond helpful. They operated quickly and found a lower interest rate than my credit union was offering me on my auto loan. I was in and out of the dealership in under 2 hours with my dream car (NO exaggeration). I wish all car buying experiences were this easy. I guess you need a bad one to see what a good one is like. I couldn't be happier with the experience I had with the team at Mungenast. Thank you! Thank you!
beth
Aug 16, 2016
Easy way to buy a car. Got my quote online and saved alot of time at the dealership. No one likes to spend a lot of time haggling at a dealership. Very simple
karavolle
Aug 15, 2016
Joe Basler helped us in the leasing and purchasing of two vehicles this past weekend and we couldn't be more satisfied! Joe was very easy to work with and helped us to find the best solution for our trade-in and purchases. We really appreciated the customer service that we received throughout the whole process at this dealership! We will definitely be returning for our car service/maintenance and future car buying needs! Thanks Joe!
AquaHop13
Aug 14, 2016
I went to St. Louis Honda looking for a 2016 Pilot. They did not have the exact car I was looking for, but Rob Carroll located the Pilot I wanted and got it here quicker than I expected. He kept me informed about the status of my vehicle and promptly responded to all my emails. (Even if it was his day off!) He was very personable to work with and knowledgeable about all aspects of my Pilot. I really enjoyed the experience of buying my car and I would definitely recommend Rob and this dealership to anyone.
Dean S
Aug 14, 2016
Found the car on the internet, called Joe, came in and bought car. It was that easy. Will definitely be back. My wife hates buying cars and they made it simple.
robdon7
Aug 13, 2016
Rob Carroll was very comfortable to work with, he took time to explain in detail regarding my lease for a 2016 Honda Accord Sport Model.This is my first time leasing a car and I had many questions for him, all of which he explained in detail.
jkmk3
Aug 13, 2016
I experienced all around excellence at St. Louis Honda this week. The entire staff that worked with me was nothing short of perfection. I cannot put into words how comfortable I felt, how smooth everything went, how professional everyone at this location is. I enjoy shopping but never for a vehicle as it is always so stressful. Kurt Marty was the sales representative assisting me with my purchase. I am so thankful to Mr. Marty! This man is so real, patient, and professional. Honda is extremely fortunate to have people like Kurt working for their company. Their finance department was also priceless; Mr. Joe Pens was extremely patient. I anticipated stress but Mr. Pens experience and knowledge put me at ease. I know alot of people and will definately be communicating about my very positive experience. You can feel the pride and dedication these employees have for one another and their company. Their customer service is outstanding. My experience was something I will share to everyone. Thank you Honda!!! Thank you again Kurt Marty!
zarinelli
Aug 12, 2016
Matt Morrow and Tom Hansen were really good to work with. Matt held the PCX 150 Scooter for two weeks while I waited for the money to come through. He is very knowledgeable and easy to work with. Tom contacted the warranty company and was able to offer me a good extended warranty for an additional four years. I had purchased a previous scooter somewhere else and the experience was good but working with Mungenast Motorsports was far superior. I really felt good after buying the Scooter. Also the fact they have a good service department means a lot to me. Bob Zarinelli
william 1234
Aug 12, 2016
MR. ROBERT CARROLL IS A VERY PROFESSIONAL SALES REPRESENTATIVE WHO IS COURTEOUS, PERSONABLE,ORGANIZED,PATIENT,WELL VERSED WITH VEHICLE AND A PLEASURE TO WORK WITH..MY WIFE AND I WERE LUCKY TO WORK WITH HIM AS OUR SALES AGENT.A TRUE ASSET TO THE HONDA DEALERSHIP. WE HIGHLY RECOMMEND MR. CARROLL TO OTHER POTENTIAL BUYERS.!THANKS FOR ALL AND VERY PLEASED WITH NEW 2016 HONDA ACCORD !W.OFFERMANN
John T.
Aug 10, 2016
I visited this dealership a couple of times after doing a ton of research for my first bike. I had essentially decided that I wanted an Indian Scout 60 before ever stepping foot in the building. After requesting more information online, I got a call from Jim Wagner to give me some info about the bike and deals going on at the time. He let me know that they had a 0% interest deal going on through the following Monday. This moved up my bike purchase timeline considerably, but ended up being perfect timing. I really appreciated the heads up from Jim about the deal, because it's hard to beat 0% financing. Over the next few days, as I finished my MSF course, I spoke with Jim Wagner and Tom Hansen multiple times with a million questions that they were more than happy to answer. They were extremely helpful and made my first motorcycle purchase much less stressful that I expected and very enjoyable too. Since then, I've spoke with Jim multiple times coordinating accessory installation and my 500 mile service and he has been just as helpful. I 100% recommend this dealership and don't plan on going anywhere else for motorcycle related purchases in the future. Thanks so much!
mikemo15
Aug 8, 2016
This was the first time working with this dealer and I was very pleased. The dealership is first class and my sales person, Kenny, was great. He treated me very well, was prompt in getting back with my many questions, and was one of the best salesman I've dealt with when purchasing a vehicle. I'd highly recommend him and I hope to do business with him again in the future.
lllce5
Aug 7, 2016
Joshua Ulrich was our sales associate and he was wonderful! He was not pushy or "salesman" like; he listened and answered our questions. The dealership is beautiful, clean and they offer complimentary snacks which are nice, especially on busy days. This is the second car we have purchased from Mungenast St. Louis Honda and we are very satisfied. Thank you Josh!
sharonkayewillis
Aug 7, 2016
This is the third CRV that I have leased through this top notch dealership. All three times I have dealt with Gina Bommarito. Gina is very knowledgeable of all products and customer service oriented. I would unequivocally recommend Gina for anyone looking to purchase or lease a vehicle at St. Louis Honda.
badger1
Aug 5, 2016
We did our reseach and knew we wanted a CR-V Touring model in Basque Red. Joe Basler found one coming from the factory. We worked out a deal and in a couple weeks it arrived. Joe was very pleasant to work with and knows his product. Drove away in exact car we wanted at a price we were happy with.The dealership is clean, comfortable and everyone is extremely friendly.
Happy HRV owner
Aug 4, 2016
Just picked up my new HRV purchased from Gina Bommarito from Mungenast St. Louis Honda. Love it. Gina was easy to work with, you know I, not too pushy but always available
Stacie
Aug 4, 2016
I recently bought my 2016 Honda Accord from Munganest. I'm over the moon in love with my new car. Gina Bommarito was very helpful and she keep me updated on the whole progress. She made the sale easy and understandable. My mother and my niece got there car from Mungenast St. Louis and also dealt with Gina and our family couldnt be more happy with her. She went above and beyond to help me and make me happy.
Krishna
Aug 4, 2016
I recently bought a 2016 Honda CR-V from manganest, I am very happy with my purchase. Gina was very helpful in explaining all the features , different payment options. I got the lowest quote on my car than any other dealers in Saint Louis without any negotiations
Don Harris
Aug 3, 2016
Joe Basler made our sale easy and fast no back and forth. He understood that we were buying our third honda in 5 years from this dealership
Kermie
Aug 3, 2016
I have given this rating because it was a wonderful experience. From the quick quote through to picking up the car. I did my research on the car and found Mungenast to have the best deal.
johnbosse
Aug 2, 2016
I had been looking for this particular scooter (Honda Elite 80 cc) for a few years but never was able to find the right condition/price. I found one through Mungenast Powersports and my experience couldn't have been any better. The sales process went very quickly and was very easy. Then about a week after I purchased the scooter, I had a minor maintenance issue and they fixed it right away without charging me anything. I will definitely be using their service department in the future and will look to them first when buying my next vehicle.
Stleto
Aug 1, 2016
I called Joe Basler at St. Louis Honda on Wednesday and we figured everything out Wednesday night. We made an appointment on Friday for me to get the car. Friday night, I drove off with my brand new car. He was super efficient and very polite.I would definitely work with him again in the future!Thanks Joe!
Alisa
Jul 30, 2016
I had a great experience at Mungenast and that was due in large part to Kurt Marty. He valued my time, my needs, and my budget. He was professional, responsive, and efficient in his help and never pressured me. My banker had to call Kurt about some paperwork and he even remarked that Kurt is a rare find in car sales. Brandon in Finance was great, too. He worked up all of my paperwork, was knowledgeable and helpful, and also did not pressure me. After visiting other Honda dealerships in the area, Mungenast is the only one that gave Honda a good reputation and the only one I would recommend to a friend.
Garner Family
Jul 30, 2016
Great shopping experience. Immaculate facilities. Extensive inventory. Friendly sales team. Easily customizable process that was fast and complete. This is our 3rd purchase from Mungenast and Rob Carroll
nursing09
Jul 28, 2016
Gina was great, very helpful and flexible in working with me to help me pick my idea car. Would recommend to anyone, great place and great customer service!
Dave
Jul 22, 2016
I walked into St. Louis Honda looking for a used vehicle. I was assisted by Kurt Marty. He helped me find the right vehicle at the right price for my budget. His assistance was excellent, he was straightforward, honest and made the buying experience completely painless. I highly recommend Kurt!
elmerfudd
Jul 18, 2016
i was helped by jim wagner at mugenast i was actually out of town while we were working on financing my motorcycle, jim called me and was available for me to call and do our discussions. and i believe i got a wonderful deal and am very happy with my experiance.
vintage
Jul 15, 2016
My sales associate, Jim Wagner, was attentive and responsive to all my needs/questions and made the purchase of my new Indian Vintage a worry free experience.
David G
Jul 13, 2016
I highly recommend Kurt Marty as a car salesman and person! He was not the typical pushy, bullsh..... salesman. Calm, patient, listens but didn't push to hard. He stayed with me as I wanted the car and then I didn't. This went on for 10 days because I really liked my trade. Anything I requested he made sure happened. Mungenast STL Honda was very fair, more than fair with me on their car and my trade. A pleasant experience buying a car. We both won! Thank you!
Lindsay Moore
Jul 11, 2016
Great selection of cars, staff was easy to work with! Held the car I wanted while I was deciding. Would recommend. The extended warranty offered was reasonably priced and has excellent features. The Honda Fit itself drives beautifully.
Amy
Jul 11, 2016
Gina was very personable, enthusiastic, and knowledgeable about our purchase. She was extremely patient, and responsive to our questions and concerns. The Honda Pilot sells itself, but Gina made this purchase seamless. Gina worked very hard for this sale, as we worked through all the fine details of the purchase. She has a very selfless approach, putting others before herself- exceeding way beyond any expectations we may have had. She had everything prepared for us before coming in to do all the paperwork. She was very attentive to all the fine details, and wanted us to be confident about the purchase we were making. Highly recommend Gina to others.
Robert "Butch" Egan
Jul 11, 2016
I went to Mungenast Motorsports to have a Honda Dirt Bike worked on in the Service Department, and ended up buying a used motorcycle while walking thru the showroom. Joe in the Service department was very courteous explaining the work that they felt was going to be necessary on my sons dirt bike. They didn't mislead me or add-on for unnecessary repairs. I had some frustration waiting on some of the parts, but they told me there might be some delays if certain parts were needed. One of the Service Mechanics even showed me the pieces that had to be replaced, so I was comfortable they didn't try to oversell me on repairs. Jim sold me a used motorcycle and was very helpful in explaining all he knew about the condition of the bike. He even tracked down the owners manual from the original owner. His knowledge of Motorcycles was very impressive and he knew the right answers to all the questions I had about the bike.
Rev Jack
Jul 6, 2016
This was purchase was nothing short of amazing! Tom and Jim had everything set for me to fly in and ride out. With NO surprises!!! They went over board to make my purchase eventless! They were very accommodating, they even helped me plot my way home. My only regret is that I don't live in Mo :(
RAK
Jul 5, 2016
Josh and team have been extremely helpfull in getting the car we wanted at a reasonable price (without haggling). We've purchased several cars from him and appreciate the honest approach and help he provides after the sale.
Sylvia
Jul 2, 2016
I couldn't be happier with my recent purchase at Honda Mungenast. My salesman, Joe, was extremely personal and helpful. Any questions I would just text him and he would be quick with reply to help. Actually getting the car was quick and painless! By far the best experience we've had with a car salesman. And best part, he found a way to get me the color car I wanted even tho they didn't have it at the dealership at the time. Would recommend him to anyone!!
RickR
Jul 2, 2016
Joe was awesome! He worked me a deal quickly on a Sunday over the internet. There were no hidden charges and he worked around my insane work schedule. He is best car salesman I have worked with ever.
stlhonda
Jul 2, 2016
St Louis Honda sales, service and repair has excellent customer service. Gina Bommarito goes above and beyond to satisfy her customer and is an outstanding sales woman. Thank you for my "new" 2016 CR-V, Gina, I love it!
james wissler
Jul 1, 2016
I have bought over 10 used cars over the last 5 years from dealerships. I was overly impressed with Mungenast hinda. The staff was great. I went to the dealership several times to decide what I wanted. Each time Gina took care of me which having the same rep each time added a personal touch. They where very patient and did their best to help me reach my goal not just selling me anything on the lot. Gina and the staff gets 5 starts in my book. Thank you
lubeman
Jul 1, 2016
Jiim Wagner worked with me smoothly through the entire process. It was a pleasure doing business with Mungenast. They worked hard to make it a pleaureable experience.
semonupe11
Jun 30, 2016
MY NAME IS TODD ALEXANDER AND MY WIFE JOLINE ALEXANDER AND I PURCHASED A 2006 NISSAN PATHFINDER VIN#5N1AR18W06C636624 FROM YOUR USED CAR LOT. WE JUST HAD A BAD EXPERIENCE WITH OUR VEHICLE. THE RADIATOR LINES CONNECTED TO THE TRANSMISSION LEAKED INTO THE TRANSMISSION AND CAUSED IT TO GO OUT. WE PAID $4510.00 TO HAVE OUR VEHICLE FIXED. WE CONTACTED NISSAN AND THE NATIONAL HIGHWAY SAFETY ADMINISTRATION TO FIND OUT THAT THIS IS A COMMON PROBLEM WITH THE PATHFINDERS AND THERE IS A POSSIBLE PENDING RECALL. NISSAN STATED TO US THAT THE ORIGINAL OWNER OF THIS VEHICLE SHOULD HAVE RECEIVED AN EXTENDED WARRANT IN REFERENCE TO THIS PROBLEM OF THE RADIATOR HOSE LEAKING INTO THE TRANSMISSION. I STATED TO NISSAN THAT WE WERE NOT AWARE OF THIS SITUATION AND THEY STATED SINCE WE HAD OUR VEHICLE FIXED BY AN INDEPENDANT MECHANIC THAT THERE WAS NOTHING THEY COULD HELP US WITH. IM SENDING THIS REVIEW TO YOU SINCE WE PURCHASED THIS VEHICLE FROM YOUR DEALERSHIP AND WE PLAN LEGAL ACTION TO RECOUP OUR MONEY FOR THIS DESIGN FLAW IN THE NISSAN PATHFINDER.
Tim
Jun 30, 2016
Kurt did not provide any additional pressure on my car buying experience. He made the experience quick and easy. Overall a great experience that I would recommend.
Girardk
Jun 29, 2016
I emailed multiple dealerships using the Internet Sales feature. I travel for business and work long hours, I didn't want to spend time on a phone call or be bugged by a sale person. The whole reason to have a "Internet Sales" is to target the customers who want to avoid the phone sales and the pressure of the showroom. Every other dealership emailed me back and said, call me!! Joe was the only one who did it right, we exchanged emails for about a week to settle the details, then I arranged a date to pick up the new car!!It was so easy and was by far my best car buying experience ever!!! Thank you Joe!!!
Customer, Happy
Jun 27, 2016
Kurt at Mungenast was very helpful. He was able to work with me to help me take him the car I wanted at a price I could afford. Overall, great experience. I would definitely recommend them if anyone is looking for a new or used car.
Ken Hall
Jun 26, 2016
Thank you, Mr. Blaster and Beverly for your courtesy and professional service. I would highly recommend the dealership to others and do business again.Thank you Ken Hall
Suba-rube
Jun 24, 2016
Kurt was very low-pressure, giving me the space and the time I needed to make an informed decision to purchase. Once the decision was made, service during and after the sale exceeded my expectations.
elagosto
Jun 22, 2016
Matt Morrow was extremely pleasant and helpful . On a totally different note, till this day I do not have an idea on when all the accessories bought in cash on June 6, 2016 are going to arrive. I do ha have the FURY with me and I LOVE IT, but SHE is missing her accessories. Like a LADY without earing. lol
waide.aj
Jun 21, 2016
Joe and the team at St. Louis Honda made buying my new car a breeze. I would definitely recommend them to anyone looking for a new Honda.
rfm1128
Jun 21, 2016
I enjoyed my experience at this dealership. There was no pressure and they were very friendly and knowledgeable. I would definitely recommended these 2 salesman.
DS_2007Fit
Jun 20, 2016
I sent a text about a used car that I saw on the internet had just arrived on the Mungenast lot. It was very early in the morning before the dealership opened and so when I received the initial auto-reply about responding later, I expected to wait.. Kurt Marty (Sales and Leasing Specialist), to my surprise, responded immediately and then sent me pictures of the car as soon as he arrived at work. I went to the dealership over my lunch hour and was greeted (by a woman whose name I didn't get), offered a place to sit, something to drink, and a Mungenast bag. In a few minutes, Kurt was free from his other client, and I had the chance to look over every inch of the car, ask any questions, and take a test drive. I knew exactly what I could pay, along with the trade-in of my car, and told Kurt up front. There were no games, like some dealerships play, and they met my offer and I signed the paperwork. The next day, Kurt called me as soon as the check arrived from my credit union and both he and Joe Pens (Finance Specialist) had me out the door and in my new car in short order. I love my "new to me" 2007 Honda Fit and would recommend Kurt and the team at Mungenast St. Louis Honda for anyone looking for a car. They were friendly, honest, respectful, not high pressure - the kind of dealership everyone wants to experience.
DS_2007Fit
Jun 20, 2016
I sent a text about a used car that I saw on the internet had just arrived on the Mungenast lot. It was very early in the morning before the dealership opened and so when I received the initial auto-reply about responding later, I expected to wait.. Kurt Marty (Sales and Leasing Specialist), to my surprise, responded immediately and then sent me pictures of the car as soon as he arrived at work. I went to the dealership over my lunch hour and was greeted (by a woman whose name I didn't get), offered a place to sit, something to drink, and a Mungenast bag. In a few minutes, Kurt was free from his other client, and I had the chance to look over every inch of the car, ask any questions, and take a test drive. I knew exactly what I could pay, along with the trade-in of my car, and told Kurt up front. There were no games, like some dealerships play, and they met my offer and I signed the paperwork. The next day, Kurt called me as soon as the check arrived from my credit union and both he and Joe Pens (Finance Specialist) had me out the door and in my new car in short order.I love my "new to me" 2007 Honda Fit and would recommend Kurt and the team at Mungenast St. Louis Honda for anyone looking for a car. They were friendly, honest, respectful, not high pressure - the kind of dealership everyone wants to experience.
Mjam1869
Jun 16, 2016
Joe was very helpful and straightforward when it came to buying my first car! My only issue was with the insurance but other than that he was very helpful with everything else!
MichaelB98
Jun 16, 2016
I bought a new CR-V from Mungenast. Joe was very helpful and responded quickly to all inquiries. The negotiations were quick and painless. I would recommend Mungenast Honda as a high quality dealership.
DJLMLL06
Jun 16, 2016
Joe was a pleasure to work with from beginning to end and made the process so easy! His knowledge of the vehicles and what features each trim level had were outstanding. Besides for working with Joe, I worked with Jim Davies, Beverly and Gina Bommarito. Everyone was very helpful, answered my numerous questions patiently, and most importantly there were no high pressure sales tactics! By far the best car buying experience I ever had!
McLexi
Jun 14, 2016
I just purchased a Polaris Slingshot for my husbands 40th birthday! From start to finish, this was truly a great buying experience. My sales rep, Jim, contacted me within hours of my online request. He was helpful and knowledgeable about the Slingshot! Since the purchase, Jim has followed up to make sure we were happy - you don't find that kind of customer service often anymore. Tom Hansen was also very buttoned up with the financing paperwork and I'm confident he gave me the lowest possible APR. My husband and I truly feel like part of the Mungenast Motosports Family! FIVE STARS!
Irvings
Jun 12, 2016
The motorcycle sales and financial team at Mungenast Honda were upfront and very helpful. I'm pleased as punch with with my Metropolitan and will return when it's time to upgrade to a bigger engine.
Camry2011
Jun 11, 2016
We went in with a price range in mind. We got exactly what we wanted at a great price. The process was quick and easy.
shawn tucker
Jun 6, 2016
Thanks for a great new car purchase experience. We had bought a used care 6 years ago from Yall and had a similar experience. Joe was really helpful throughout the whole process.
Bren
Jun 5, 2016
I inquired online about a specific car and got a response from Kurt in less than an hour. We set up a time to meet and upon arriving, he was prompt in getting the keys to us and offering to test drive it. We had a lot of questions and Kurt answered all of them. There has been a lot of follow up with the dealership after the purchase, which I am glad they do.
RNtraveler
Jun 3, 2016
I went to the South County Honda because it has serviced my entire family with our cars for about 10 years now. We have NEVER been disappointed at all. Kurt consistently goes above and beyond for his customers and my family. The moment I wanted a Honda CRV for traveling, I went to the dealership and told Kurt exactly my wishes. He surpassed all my expectations and helped me get my dream car! Excellent customer service, great reliable vehicles and very friendly accommodating staff. Thank you Kurt for making me and my families experiences so enjoyable.Rachel Kappler
KenD
Jun 1, 2016
My experience with Mungenast Honda was great. Friendly, knowledgeable and patient people. Matt was very helpful and a pleasure to deal with. No high pressure at all. I would definitely buy another motorcycle from these guys.
RMK
May 26, 2016
Joe Basler and the staff are great to deal with. Customer service is outstanding as this is my third purchase at Mungenast Honda through Joe.
KTM TE300
May 25, 2016
I was supprized at who Jim and I both new in the industry. I worked in a motorcycle shop at one time so I know how things work. Jim was very professional and a pleasure to work with. As far as I'm concerned he is a great sales person and a good man. I would buy another motorcycle from him when needed.
simba252
May 24, 2016
Gina and everyone at Mungenast St. Louis Honda was excellent to work with and very nice. Great customer service . I would tell everyone to go here to shop for their next Honda.
Paul Kras
May 22, 2016
The dealership was very friendly, everyone made me feel welcome. They were organized and very helpful. The building was clean and well kept. The bikes where very nice.
Bob1
May 12, 2016
I bought a new Honda Civic and had the dealer install the satellite radio in the car. Honda had Auto Trim do the installation. The presets on the radio work but when you turn the engine off all the presets for stations are gone.Honda told me that it is my problem and to work it out with Auto Trim. Auto Trim has told me that there may be a solution and maybe not. They also said that it may be their problem and it might be Honda's problem.Honda picked the installer and it should be their problem. This may end up in court.
fordfocusrocks
May 12, 2016
I will recommend your dealership to all my friends.Kurt was very polite and very helpful and went above all my expectations.I will send my friends and coworkers to your dealership
krjmarketing
May 12, 2016
We have leased three Honda Pilots from this dealership and have had a very good experience. They try hard to work with their customers from the initial sale thru financing. We try to stick with a specific budget and they do their very best to make that work! Josh Ulrich has helped us with our last two vehicles and is knowledgeable and helps to speeds things along. Thanks for the good experience on all fronts!
G7Stans
May 12, 2016
The guys at mungenast were awesome. I spoke with both Greg and Bob when buying my Honda Element. They were friendly and cheerful--- I didn't feel any pressure to buy, nor did I notice that "salesman" competition between them. They both seemed genuinely happy to help.One thing that seemed to really stick out to me: Greg was completely on the ball with communication. He was able to text with me when I couldnt speak over the phone, and when I had questions, I just called him up and he answered. No waiting, no attitude--- it was an all around great experience. More than that, I'm SO happy with my car. Great quality, condition, and price.
Kelly
May 12, 2016
We have leased three Honda Pilots from this Dave Mungenast St. Louis Honda and have had a very good experience. They try hard to work with their customers from the initial sale thru financing. We try to stick with a specific budget and they do their very best to make that work! Josh Ulrich has helped us with our last two vehicles and is knowledgeable and helps to speeds things along. Thanks for the good experience on all fronts!
Gk123
May 11, 2016
Great place. Very helpful staff. Stayed late to help complete the sale. Provided us with good extra coverage options that were well explained. I would return here for my next car.
Bneely3rd
May 11, 2016
Josh Ulrich was a pleasure to work with in buying my Honda CRV. He asked what we were looking for, I told him and he sold me exactly what I wanted. He listened, he actually never even tried to talk me into anything other than what fit into the things that were important to me in this purchase. I would recommend a Honda to anyone and if you're looking to buy one in the St. Louis area, go see Josh at Mungenast on Lindbergh. Thanks Josh!
Luis G.
May 11, 2016
Hassle free experience, highly recommended. Sales person was knowledgable and not pushy at all. Paperwork took only about 30 minutes. It was a great buying experience.
Elgibby
May 10, 2016
We pretty much knew what we wanted, but thanks to Kurt and finance guy Brad for making the purchase so pleasant and efficient. There's enough pressure when you're dropping buckets of money on a car, but Kurt and Brad helped by not piling on!
letsgoblues
May 10, 2016
I have purchased several new cars, but this was my first time going thru internet sales. I received quotes from 5 st louis area honda dealerships and no one came close to Mungenast. Joe Basler was great to work with and had everything ready for us when we came in--paperwork filled out/ready for signature, car clean, etc. We were in and out in less than an hour!
mmack
May 9, 2016
Gina was very welcoming and full of information, which was great for a first-time car buyer. She was able to work around my time constraints and get me what I wanted with minimum hassle. Her attention and advice felt very genuine.
Justin Wobbe
May 6, 2016
Joe Basler was amazing throughout the process, he helped me with returning my lease in a seamless manner. He knew exactly what I wanted in a new vehicle and was able to deliver in a friendly and quick manner. I think a main reason people choose a dealership from one vs another is the interaction with the sales people. Joe was top notch! Rob was also very helpful with returning the lease.
BMK
May 5, 2016
We worked with Kurt Marty after inquiring online about a used vehicle. Kurt was willing and able to tell us and show us everything we needed to know about the van. We ended up not buying the first van we looked at, and Kurt was more than understanding. He was more concerned about getting what we really wanted and not settling. We ended up deciding on a new vehicle, and Kurt was there every step of the way to help us with the process (even on his day off he collected information and relayed it to us) He was upfront and honest about everything and was great in helping us understand anything we weren't 100% on. We love our new vehicle and would recommend anyone we know to work with Kurt in the future.
gunner
May 3, 2016
Aside from the length of the process I was satisfied with the experience of purchasing my 2016 Victory Gunner motorcycle with my salesperson Jim Wagner.
ladonna44
May 2, 2016
Joe Basler is awesome! I have to admit that I was a little skeptical of the online pricing on most websites for autos. They are rarely what you think they are or IF you qualify, this will be your price. Joe Basler, 1st of all, responded to emails & text messages, right away AND outside of the time I thought he would be off work, LOL! He worked wonders for me and I think I told him several times that day how much I loved him. I purchased my 2016 Honda Civic EX-T at the price quoted!! I'm sure my next vehicle purchase, if it's a Honda will be with Joe and I'd recommend him to EVERYONE considering a Honda.
clyde60
May 2, 2016
I found the used Polaris ranger I purchased online, called and talked to Jim Wagner on the phone Wed. morning. He sent me some pictures to my phone, we made a deal, I told him I would be leaving to meet him Thursday. I left at 3:30 AM as I live in Ia. and I'm 6 hours away. I arrived at 10:30 am and everything was as I was told. We loaded it on my trailer, did all the paper work with Tom Hanson and I was on the road by 11:30AM, home at 6PM and took a 5mile ride. I commend them highly.
Nick0102
May 2, 2016
2nd New Car purchase from Gina Bommarito she was super fun Mom purchased her car over the phone WOW they came to pick her up from 36 miles away WOW....Gina Bommarito worked until after closing to work my deal WOW ... we are the owners of a 2016 Honda Accord an 2016 Honda Civic.Also, this dealer should be rated the BEST in the state for giving me the BEST Customer Service ever All locations I will never purchase a Car from any other Dealer besides Mungenast St. Louis Honda.
Scooter dean
Apr 30, 2016
My son and I purchased Honda ruckus scooters from the dealership. Everyone was super nice. Our scooters were sitting prepped and ready when we arrived and the paperwork was a go for signatures. I felt like our purchase was the most important thing going on that day. We received a very thorough walk about so we understood the scooters better then they helped us load them. Whole visit under an hour. Mr mungenast, it must be a pleasure to employ people of this caliper. Thank!!!!!!
Liberty1
Apr 29, 2016
Had an excellent saleswoman at the dealership. She knew her product and was very helpful in spite of all the construction going on around the dealership.
lhenson213
Apr 29, 2016
I came in knowing exactly what I wanted and no one tried to push anything different on me. Everyone from the initial person who greeted me to the salesman to the person who helped with securing financing was super helpful and made the process as painless as possible.
Corwin Baker
Apr 28, 2016
We stopped in on a whim that they may have the car we were looking for only to discover none were on the lot. But luck fell on our behalf when our salesman Greg refreshed his search they just got one in I believe he was more excited than we were he made sure everything was in order for us and made it an easy process!
Honda girl
Apr 28, 2016
This is the 6th car we bought (new and used) here and I love my new CRV. Will use them for Service also. Friendly people all around.
BlueHRV2016
Apr 28, 2016
My family has been buying from Greg for years, and we have never had a bad experience. While most dealerships I have been to have pushy salesmen who just want you to buy the most expensive car and be on your way, Greg was extremely patient during my last car purchase. The entire process took over 2 months, and he was beyond helpful and responsive every step of the way. If you're looking for great deals and someone who isn't there to mess you around, Mungenast is the place, and Greg is the guy!
chuck nichols
Apr 27, 2016
My first car bought. Experience was excellent. Each person I dealt with was professional and courteous. All in all great service and personnel. Will recommend
BlueHRV2016
Apr 27, 2016
My family has been buying cars from Greg for years, and we have never had a bad experience. While most dealerships I have been to have pushy salesmen who just want you to buy the most expensive car and be on your way, Greg was extremely patient during my last car purchase. The entire process took over 2 months, and we looked at well over a dozen cars, and he was beyond helpful and responsive every step of the way. If you're looking for great deals and someone who isn't there to mess you around, Mungenast is the place, and Greg is the guy!
Jen15
Apr 23, 2016
I was very happy with the customer service at Mungenast! Joe did a great job providing my Dad and I with all information we needed. Everyone was very kind and very helpful! I give Mungenast all 10's!!!
tobi153
Apr 22, 2016
It was a good experience for getting my first car. Kurt was very helpful at explaining everything and in detail. I would go there again if I were to buy another car.
Cathryn8
Apr 21, 2016
Gina was super helpful and gave us a great deal with zero haggling. We had a pretty solid idea of what we wanted and what a fair price would be, and Gina came through quickly and enthusiastically. The whole staff was friendly and so patient with our little kids!
Herb Carter
Apr 20, 2016
I had looked in the fall at the Accords and knew I would buy in Spring - Kurt remembered and reached out to me. The inventory of Accords on the lot provided a choice of color and accessories I was wanting. I decided on the car, the price was accepted, the paperwork completed and I drove off with my new 2016 Honda Accord all within a couple of hours. Kurt was very knowledgeable with the inventory, fast and accurate on the paperwork. Very stress free buying experience. Thanks Kurt.
Herb Carter
Apr 19, 2016
I had looked in the fall at the Accords and knew I would buy in Spring - Kurt remembered and reached out to me. The inventory of Accords on the lot provided a choice of color and accessories I was wanting. I decided on the car, the price was accepted, the paperwork completed and I drove off with my new 2016 Honda Accord all within a couple of hours. Kurt was very knowledgeable with the inventory, fast and accurate on the paperwork. Very stress free buying experience. Thanks Kurt.
newatv
Apr 18, 2016
This was our first time buying an ATV. Dennis and the dealership answered all our questions, provided information about the ATV, and gave a demo of what we needed to know. I would highly recommend.
sheashea1979
Apr 17, 2016
Kurt went above and beyond to help me with my 2015 CR-V! I needed to obtain my lease agreement to renew my tags, and he retrieved it within minutes! Kurt exemplifies the standards the for which the Mungenast name is known. Kurt even followed up to make certain no issues occurred with the DMV. Needless to say, he is now my new sales person!
cdotes
Apr 14, 2016
Typically dread new car purchase process, but Joe and internet price quote made it great. Very happy with the service and the car! Will recommend!
sglastetter
Apr 14, 2016
Joe made it super easy to purchase our new car. I will definitely recommend him and the whole team at Mungenast to family and friends.
cdotes
Apr 14, 2016
Typically dread new car purchase process, but Joe and internet price quote made it great. Very happy with the service and the car! Will recommend!
pardo96
Apr 13, 2016
The service for purchasing my first vehicle was amazing. The team at Mungenast Honda made the process very easy and simple for me. They did a great job at getting me financed and helping me through the process. I found the vehicle I wanted on there website and filled out the application online. I set up a day to come look at the vehicle and took it for a test drive. I took the car home that same day and could not have been happier with the deal i got.
Debbie Gibson
Apr 13, 2016
I brought the car in shortly after buying it because I had it at a tire place who said the tires were wearing wrong because it needed an alignment. They didn't do the alignment at this time only changed 2 tires. A few months later I now have bald tires that have an irregular wear pattern because it has been out of alignment all this time. They were willing to fix the alignment finally but not the tires that are bald. Had they fixed it right the first time it wouldn't be like it is!
Debbie Gibson
Apr 13, 2016
I brought the car in shortly after buying it because I had it at a tire place who said the tires were wearing wrong because it needed an alignment. They didn't do the alignment at this time only changed 2 tires. A few months later I now have bald tires that have an irregular wear pattern because it has been out of alignment all this time. They were will to fix the alignment finally but not the tires that are bald. Had they fixed it right the first time it wouldn't be like it is!
batman
Apr 12, 2016
THANKS TO THE HOLE Staff From Jim And Tom and the servive crew and the hole process Thanks I will be back 4 New Purchase Jim Wagner and the Hole Crew were awesome Thanks BATMAN
Steve C.
Apr 7, 2016
Spent a considerable amount of time researching the new Civic Touring on line and requested a price quote online 3/18/16. Greg Raup replied within 5 minutes. As it happened I had a service appointment the following Saturday and discussed the Touring in more detail with Garland Dismuke. I called back within a week and was able to take delivery of my new care on 3/30/18. This is my fourth car purchase from Mungenast St. Louis Honda and I have been pleased with all. I should also say the service department.is top notch. I recommend Mungenast to all for your car purchase or service needs.
Steve C.
Apr 6, 2016
Spent a considerable amount of time researching the new Civic Touring on line and requested a price quote online 3/18/16. Greg Raup replied within 5 minutes. As it happened I had a service appointment the following Saturday and discussed the Touring in more detail with Garland Dismuke. I called back within a week and was able to take delivery of my new care on 3/30/18. This is my fourth car purchase from Mungenast St. Louis Honda and I have been pleased with all. I should also say the service department.is top notch. I recommend Mungenast to all for your car purchase or service needs.
Nkchapman
Apr 5, 2016
We were looking for a vehicle with specific interior color and packages. We found the car we wanted at Mungenast St Louis Honda. We live in Indianapolis and Mungenast St Louis Honda was great to work with long distance as we secured the purchased of our car and within a week we were able to drive to St Louis to pick up the car. It was everything we expected. Everyone at Mungenast St Louis Honda was knowledge, friendly and professional.
Steve
Apr 4, 2016
After spending some time browsing on-line I found Mungenast had the best selection. I requested an "ePrice" on the vehicle I wanted. Joe got back to me promptly with a great price. The entire transaction was accomplished without a hitch. Totally no hassle. Worth the 40 minute drive from St. Peters!
Wmatye
Apr 3, 2016
The overall buying experience was outstanding. Josh was very easy to work with and handled everything very professionally and efficiently. The whole transaction was very smooth and a pleasure. I would highly recommend to anyone who is looking for a vehicle.
sammy123
Apr 3, 2016
Called before going,Confirmed sale price, Was greeted by Dennis Fantl, Excellent sales person,found exactly the motorcycle i wanted and Dennis helped close the deal.I will come back to Mungenast honda and Dennis Fantl for my next purchase!Thanks you, Mike Studt
Meangene
Apr 2, 2016
Dave mungenast Honda is a great place to buy a car. The staff including Gina Bommarito were so nice and very helpful on helping my family choose the right car for us buy listening to what we need. It made it even better with zero pressure to buy treating you like family.
SKraft
Apr 2, 2016
We asked the sales team to respect our time and they delivered. We got right down to business and had the completed sale in the exact time frame we reqiested.
Joyce Langguth
Mar 31, 2016
Josh Ulrich treated us very well and was not a pushy salesperson. We purchased a Honda Odyssey, it is our second one from this dealership. All service on our first purchase was done at the dealer. we were always treated with warmth and respect. I happened to literally run into Josh when I was having our first car 's oil changed. He was personable and easy to talk with. Purchasing a new car is not an everyday event for us especially because I dislike the process of negotiating but this time was flawless. Thanks, Josh.
Big Dawg
Mar 30, 2016
The new Honda Civic 2016 is everything the critics are saying it is. I love my new Honda Civic. Joe Basler at Mungenast is the best. If you are in the market test drive the sedan. It sets the bar for the competition
15civicbuyer
Mar 29, 2016
Joe was a great help during my car buying experience. He was extremely flexible in adjusting to my tight time schedule. Joe was able to answer all of my questions quickly and fully. I would seek him out to purchase another vehicle in the future.
Peterson
Mar 27, 2016
This was our seventh purchase in 15 years. We trust the staff and service team at Mungenast! Paul is a great leader, Tom rocks F and I, and Andrew did a great job demonstrating the features on our new toy.We will recommend this team to everyone. And will continue to buy from them.
crazy2
Mar 25, 2016
The stuff at Mungenest Honda was kind and cared for the costumers and very helpful. They went out of there way to help you in any way the could .I would recommend them to anyone looking for a motorcycle.
steve
Mar 24, 2016
This (a 2013 ceritified Civic) was the fourth car we've purchased from Mungenast. Each time, we've had a wonderful experience. Gina was helpful and patient, and understood that I wasn't quite sure what I was looking for, and perfectly willing to help me explore several different (new and used) options. Next time I need a car, I'm going to Mungenast, and I'm going to ask for Gina!
Theresa Bommarito
Mar 23, 2016
St. Louis Honda has been an excellent experience when it comes to purchasing new cars. I have dealt with Gina Bommarito in the past and I am pleased to say that I highly recommend her. She takes time to go over everything with the customer.
congoz1
Mar 22, 2016
I can't say enough about Mungenast St. Louis Honda. This was my second car purchase from them. This dealership is the best I have done business with and Joe Basler and the rest of the team are the most pleasant and respectful team I have ever had the pleasure to deal with.
Fjr
Mar 20, 2016
What a easy transaction. My sales guy Jim Wagner was the best. He felt like a friend, not your average salesman. No pressure, just a smooth, hass free motorcycle deal.
Sean&RodelAWnissanfans
Mar 17, 2016
Dave Gierse was awesome and very understanding of my situation! I had been working with my salesman Andre Guignon in between hospital and what was supposed to be a minor procedure. They were both so courteous, friendly, and professional as at times I certainly didn't feel like dealing with any of it! Timing wasn't perfect, but this team made things work for us, and at the end of the day that's what you remember! Unfortunately they got to see my terrible, uncomfortable, and at times my goofy confused side, but they worked everything out with us patiently! For that reason alone I have so much appreciation for Dave Gierse (#1 financing) &Andre Guignon (#1 sales) our #1 Mungenast Team!!!Thanks again for your patienceAnd commitment to excellence, Sean&Rodel
Brian
Mar 14, 2016
The team was remarkable to work with. Bought the car without any of the usual drama. They adapted to my busy schedule and couldn't have been more friendly.
clestars
Mar 8, 2016
Excellent experience at the Indian dealership. They really take care of their customers and make you feel like you're the only one that matters.
Rpcohen1
Mar 8, 2016
Joe made the new car purchase process easy and stress-free. The price was competitive on the new and my trade-in. I would definitely recommend Joe and Mungenast!
Hein, Karl
Mar 8, 2016
Jim Wagner assisted me with my purchase of a 2016 Indain Scout motorcyle. Jim was knowledgeable and very helpful! Jim was very professional, patient and polite with my purchase. I am happy and enjoyed my experience at Mungenast! Thank you again Jim!
Rpcohen1
Mar 8, 2016
Joe made the new car purchase process easy and stress-free. The price was competitive on the new and my trade-in. I would definitely recommend Joe and Mungenast!
Candice
Mar 7, 2016
I've always had a good experience with the service/parts at St. Louis Honda & I had the same experience with the sales department. I knew the used Honda I wanted when I came in & Kurt did a great job helping me with the purchase of my CRV.
spotter59
Mar 7, 2016
My sales agent, Jim Wagner, was extremely helpful and attentive to all of my questions and needs. I told him what I needed to get the deal done and he made it happen without any hassle.
Spencerh04
Mar 7, 2016
Kurt did a fantastic job. Could not have had better service. Extremely happy with my choice of buying from Mungenast Honda. Would recommend to anyone. Thank you so much!
Mike
Mar 7, 2016
I just bought a Indian Scout Sixty at Mungenast St Louis and had a very pleasant experience, my overall purchase was done in a timely and professional manner, I shall be coming back in the future. thank you
Cathie
Mar 6, 2016
I utilized several websites to narrow down my search for a used Accord. After visiting a few dealerships, I found the Accord with the features that fulfilled my requirements at Mungenast St. Louis Honda. Greg & Kurt further facilitated my decision making process in a very friendly manner without making me feeling pressured. I also appreciated that Kurt contacted me a few days after the sale to see if I had any questions or concerns. Thank you for a great buying process.
blepretre
Mar 5, 2016
We initially went to look at the indian motorcycles to see what they had and how they looked. We had no intentions on buying a motorcycle. Matt came by introduced himself and offered to help us if we seen anything we liked. My wife liked the used Yamaha royal star venture, so we found Matt and he took very good care of getting the paper work completed timely and efficiently. Would recommend Matt has a sales person to go to for assistance
Koeno
Mar 4, 2016
Excellent work by Joe Basler friendly, knowledgeable, thorough with excellent follow through. Every person we met at the dealership was willing to go out of their way to make our car buying experience wonderful. We came to Mungenast for the first time to purchase our 8th Honda and could not have been more pleased.
Drwho2016
Mar 2, 2016
I stared my shopping at the St. Louis car show, followed by the Honda website and the NADA website. I knew what I wanted and needed to test drive the car. Rob did a great showing me the features and taking me on a test drive. He explained the process for purchasing and financing via Honda. Pretty enjoyable process in all.
mabelsuen
Mar 1, 2016
Gina was very friendly and accommodating. She did a great job explaining all of our options and ultimately helped us pick out the car that best fit our needs. Very professional and down to earth, would recommend!
Ginny
Feb 29, 2016
I was looking for an Accord in black and there wasn't one with the features I wanted in St Louis. They found one if Jeff City and it was ready for me the next day. They were very helpful.
art man
Feb 27, 2016
I was so impressed with Mungenast St. Louis Honda and the help I received from Kurt Marty in dealing with an unfortunate lease situation from another dealer and getting me into a beautiful Sonata Hydrid. There had been obstacles placed in my way through a previous situation that Kurt, Greg and Brandon worked through and turned my car buying experience completely around. I am very grateful to have been referred to this dealership and would highly recommend it!
new car buyer
Feb 26, 2016
My Wife and I met Gina several months ago when we stopped by Mungenast Honda looking for a new vehicle. We didn't buy anything at that time, but we were impressed with Gina's knowledge and personality. Recently, we decided it was the right time to go ahead and buy a new vehicle and we asked for Gina...she recognized us and made the purchase experience as easy as I've ever had when buying a new car.
Sally
Feb 26, 2016
I was refreshing dealing with Joe Basler. He gave us a great price on a new Odyssey. He was not the least bit pushy and was very laid back which was refreshing. He answered all our concerns and was very knowledgeable about the product.
New owner
Feb 25, 2016
I recently bought a new Pilot from Mungenast working with Gina. I was relatively new to the dealership and had little interaction prior. Gina was knowledgable about the product and took extra care to ensure all questions were answered. She was extremely helpful before, during, and after the sale. In an age where customer service is often overlooked, Mungenast and Gina are shinning examples where customer service is truly present. They went out of their way to ensure the experience was positive and they have exceeded my expectations even after the sale. I will return to Mungenast for future purchases due to the overall customer focus and quality of service. If you want a knowledgable sales staff that is willing to work with you, and you want a place that sincerely wants your business and your satisfaction, then I would recommend Mungenast. Excellent customer service.
martyp01
Feb 25, 2016
Gina Bommarito has been my sales person for years at Mungenast and is always friendly and a pleasure to work with. She really works for her customers. It is my 3rd lease from Gina and I have been very satisfied with Mungenast Honda sales, service and support for years. Great place and great people to work with. The transactions always go smoothly and very efficient. No high pressure, just personable and a pleasurable experience. Gina makes it easy.
Happy Kamper
Feb 25, 2016
Love this dealership! This is the second car we have purchased here. Their service department is excellent. This purchase was just as painless as the first. There are no high pressure tactics. The salesman's goal was to get us what we wanted for the price we wanted to pay. All in all, we were very pleased.
Irishdawg1
Feb 25, 2016
I was provided the information that I needed and then it was just a matter of whether the car was right for me. Kurt and Greg were very straight forward. I never felt like they were selling to me.
Martyp01
Feb 25, 2016
Gina Bommarito has been my sales person for years at Mungenast and is always friendly and a pleasure to work with. She really works for her customers. It is my 3rd lease from Gina and I have been very satisfied with Mungenast Honda sales, service and support for years. Great place and great people to work with. The transactions always go smoothly and very efficient. No high pressure, just personable and a pleasurable experience. Gina makes it easy.
oldgalinacrv
Feb 22, 2016
i'm an older gal and keep my cars a long long time...internet was not much of an option 16 years ago when shopping in 2000. Rebecca made the internet shopping easy..answered all my questions and Ifelt ready to walk in the dealership and not have any surprises. didn't get quite as much as I was hoping for in trade (16 yr old suv) but she worked with me to get the payment I WAS hoping for...
Stan Lee
Feb 20, 2016
Joe made buying our new car easy. We bought 2016 Accord Touring and traded 2013 Hyundai Sonata Limited Turbo. Joe made us a great deal on the new car and great trade allowance. Joe was a real pleasure to deal with. We bought a service contract a lot of value for the price.
Keri CRV
Feb 16, 2016
My colleagues highly recommended Gina and I can see why. She was friendly, knowledgeable, and very easy to work with. No pressure to buy whatsoever!
jesslie20
Feb 15, 2016
We were buying a car for the first time in ten years. We had a ton of questions and we were dealing with Greg and Brandon from Cape Girardeau, MO. I thought the distance would make it harder, but they made themselves available at all times through various forms of communications and met us on the exact day and exact time that we wanted to meet with no problem. Even though it was the peak of their busy time on a Saturday we felt like our experience was very easy and quick.
bill1949
Feb 15, 2016
First of all they had the motorcycle I was looking for. There was no sales pressure to buy the vehicle. In fact, they were good about giving me time to think about it. Price was good and overall buying experience was great. Jim Wagner was knowledgeable about the vehicle and if I had a question made every effort to get me an answer. I would recommend the dealership and salesman to anyone looking for a quality motorcycle.
HondaCivicOwner
Feb 11, 2016
Thank you Gina Bommarito for providing the best service that I have encountered in purchasing a new vehicle. You were recommended to me and I will recommend you to others!
Robert54
Feb 11, 2016
Joe Basler was great to work with! I've purchased a few cars over the past 40 plus years and this was by far the best experience. I felt no pressure and was given a great deal on my new Civic. The car was beautifully detailed and no problems at all. All the staff at the dealer were friendly and very helpful. I would definitely look for Joe Basler at MungnastSt Louis Honda for my next purchase!
Rmhovis
Feb 10, 2016
Get the lowest price and largest selection of Hondas in the region. Call Internet sales manager Joe Basler. Very easy and pleasant buying experience, highly recommend.
Robert54
Feb 10, 2016
Joe Basler was great to work with! I've purchased a few cars over the past 40 plus years and this was by far the best experience. I felt no pressure and was given a great deal on my new Civic. The car was beautifully detailed and no problems at all. All the staff at the dealer were friendly and very helpful. I would definitely look for Joe Basler at MungnastSt Louis Honda for my next purchase!
Satisfiedcustomer
Feb 2, 2016
Great service, very helpful, would shop again. Gabe did a great job helping me find the motorcycle I was looking for, and at a fair price!
crowbar89
Feb 2, 2016
This is the second time Kenny has helped me with the leasing of a new car. I would recommend him to anyone, there is no pressure and he is very willing to work with you. Overall I would rate my experience with Kenny an A+.
svonr
Feb 1, 2016
Our salesman was great and we love both new cars we bought. that's all I have to say , that's all I have to say
rush2321
Feb 1, 2016
I was in and out in no time. If there were any uncertainties; the staff was there to answer any concerns I had. I couldn't be more happy with not only the buying experience, but most definitely driving off the lot in a brand new Honda Accord Sport. IT IS SHARP!
srd8800
Jan 28, 2016
I had such a wonderful experience with Joe Basler. He was incredibly helpful throughout the entire process, and made buying a car simple and convenient. I would definitely recommend him to others.
Pete M
Jan 28, 2016
Everything was very straight forward. The total process did not take very long as promised. Very happy with the every step of the process from initial contact to driving the car off the lot.
Craig
Jan 27, 2016
We were very please with Rob Carroll and our experience in purchasing our car. He made sure that all of our needs were met.. He came as a referral from other family members who purchased a car with him. He made what is usually a nerve wracking experience very smooth and easy.
enderlestl
Jan 26, 2016
We needed a car fast due to shot notice on my car being totaled in accident. My wife worked with Joe Basler mostly through email. He was fair and very willing to work with us. He and Mungenast demonstrated they were serious to be offer a fair price and be flexible . Joe was prepared with all paper work when we arrived making the process very smooth. I got my first car in STL from Mungenast 20+ years ago and have bought two other Honda's from two other dealerships over time ,but Joe and the Mungenast team demonstrated that we made the right choice to seek them out again.
ERBook
Jan 25, 2016
Just wanted to thank Kurt Marty for everything. He made sure I was well taken care of and I got exactly what I was looking for and more. Thank you Thank you!
ICanLiftACivicUp
Jan 24, 2016
I had been working with Mungenast since about October to purchase a new civic, and after I had found out that the 2016 civic was coming out I decided to wait for that. When it did, I test drove with Gary about a week after they were on the lot, and really just needed to make sure I knew what trim I wanted. I came back in late November to make a deal on the civic, and Gary and the dealership were quick to work with me even though the car I wanted wasn't on their lot. I ended up selling my then current car far too soon, and ended up having to cancel my order and find something else. Eventually, despite how much time Gary had spent with me, I ended up at another dealership (which I wouldn't have done had I not been encouraged to use an employee discount through my employer that I didn't know existed). Needless to say, this dealership treated me extremely well even despite me eventually not having given them any business, at not fault of their own. I was in need of a car sooner than they could manage, also at no fault of their own, and I had an offer that was very difficult to pass up. I will be recommending any friends/family/coworkers who wish to buy a car to check out the Mungenast dealerships in the area.
miracle0930
Jan 21, 2016
He is kind and professional, also he could contact me immediately if there is any activities or issue, I will definitely recommend this guy to you, perfect.
corystl
Jan 21, 2016
When buying a new car, no one wants to be hassled or oversold. Joe Basler neither hassled nor oversold us. The financing process was easy, and everyone involved was highly consultative and professional.
Lesc
Jan 21, 2016
I have purchased two Civics from Joe Basler in less than a year. I will not work with anyone else other than Joe because he is such a great guy to work with.
SarahC
Jan 21, 2016
Great experience purchasing a new car. Robert Carroll was exceptional through the entire process, I would highly recommend him. He was honest, available, and helpful. Robert was thorough in answering all questions, and followed up multiple times with emails, calls, and letters. This commitment is appreciated and unique for most car dealerships.
SarahC
Jan 20, 2016
Great experience purchasing a new car. Robert Carroll was exceptional through the entire process, I would highly recommend him. He was honest, available, and helpful. Robert was thorough in answering all questions, and followed up multiple times with emails, calls, and letters. This commitment is appreciated and unique for most car dealerships.
heeyool
Jan 20, 2016
This was the first i bought a car, it was very happy that I finally got my dream car and it was a great experience, the process was quite easy
dave
Jan 20, 2016
prior customer. I was pleased with the friendly service. I have always gotten a good felling about the service I will get at your establishment.
afahrner
Jan 18, 2016
Kudos to Kurt. I came in as a walk in as I had a car in mind before I go to the dealership and he jumped right in to help me. He was extremely helpful and easy to deal with. He was also helpful in assisting me in helping transfer all of my stuff from my trade in into my new car. He even helped me get the car seat for my 5 mo old daughter out of the car and into the new one.I would highly recommend working with Kurt. He came across as a good guy and easy to work with right away and remained that way throughout my experience there.
hatchback09
Jan 18, 2016
I had visited a few dealerships and was incredibly stressed and frustrated with the car-buying process, until I came to Mungenast. It was easy and painless and I got the right car for the right price.
jenron05
Jan 17, 2016
Deal was quickly finalized with Joe Basler. It's my second van I have bought from Joe. Was in and out with my new van. Couldn't be happier.
rsen
Jan 15, 2016
Car buying experience is more stressful in general, but Rebecca Wille at Mungenast St.Louis Honda made this process very easy and smooth. She was extremely knowledgable, very friendly and honest. She was very patient on showing the vehicles, explaining the features, comparing with few different models and helpful in test drive . She was upfront on the price, get back to me very quickly on my emails communications and available to answer any questions even in the late evenings. Though I bought my previous Honda from another dealer, this time I decided to buy it from this dealership b'cas of her excellent service. I was very happy with her service and I highly recommend her to others.Finance manager was helpful explaining the paperwork and overall dealership experience was great!
Mini-van mom
Jan 11, 2016
Kurt was very responsive to emails , texts , and phone calls as I was weighing my options. Asking price was in line with other options even when checking out of state competitors. Negotiation price turned out to be better than others. The vehicle looks like new and I felt like Kurt had our best interests in mind the whole time. I believe that he stayed late 2 nights in a row to make the deal happen when we couldn't get there until late afternoon.
Civic
Jan 11, 2016
I had an incredible experience with Shan Herwig and St Louis Honda! No nonsense, quick, honest, full of integrity, caring are just a few of the words I would use to describe her and my visit! Thank you so much Shan!!
Mini-van mom
Jan 11, 2016
STEP ONE:Copy your review text from the box below.Kurt was very responsive to emails , texts , and phone calls as I was weighing my options. Asking price was in line with other options even when checking out of state competitors. Negotiation price turned out to be better than others. The vehicle looks like new and I felt like Kurt had our best interests in mind the whole time. I believe that he stayed late 2 nights in a row to make the deal happen when we couldn't get there until late afternoon.
Car buyer Kim
Jan 9, 2016
We took advantage of the holiday season to scout the replacement for our 15 year old car. As expected, the Fit suited us. Gina and Jon made it easy to just go ahead on New Year's Eve and buy. It was a well prepared impulse purchase.
horcrux
Jan 8, 2016
I am so glad that we decided to buy a Honda Accord. This was the best experience I've had at a dealership. There was no pressure, very informative and everyone was very friendly. Gina went out of her way to make sure that all of our questions were answered and even helped us with our final color choices. This will be our first stop for our next car.
Loochy88
Jan 7, 2016
Thanks for the bait and switch attempt. Called about a car I found on autotrader and showed up 30 min later. Waste of a lunch break. "Oh it just sold, but we have other great cars". Thanks for wasting my time.
Huff751
Jan 6, 2016
Josh was extremely helpful and very pleasant to deal with in choosing our new Honda Odessey. The process went very smoothly and we are very happy with our purchase.
Huff2016
Jan 6, 2016
Josh Ulrich was extremely helpful and very pleasant to deal with in choosing our new Honda Odessey. The process went very smoothly and we are very happy with our purchase.
Justin2016
Jan 5, 2016
This is the 2nd Honda that I got from Joe. I bought one for my wife 3 years go.The buying experience is excellent! Reasonable price, very smooth transaction, more importantly, Joe does not push you to buy higher trims or more expensive cars. He will just make sure that you get the car that you want at a reasonable price.Highly recommend!
Jrjrwilliams
Dec 28, 2015
I was very pleased at how easy and efficient the sales staff made my recent Honda Accord Touring V6 purchase. Joe Basler handled the sales side and Zak Klump handled the paperwork. Both were very helpful.
robstuart4
Dec 24, 2015
Gina was awesome. We shopped 4 dealerships...Mungenast is undergoing construction....don't let the temporary facility scare you...the deal and service we recieved from Gina and Jim was superb! Highly recommend. We have a competing dealership 2.4 miles from our house...we drove 27 miles one way to deal with Mungensast for our Odyssey. Will drive it again when I get my Pilot in a couple years. Thanks again!
Dbandilero
Dec 24, 2015
Kurt was straight forward. When i pulled up to the lot he was standing outside ready to greet me. He had 2 used vans picked out that suited my needs. He went over my trade in appraisal...was honest about my pricing needs...did not try to be overwhelming. Provided car fax report without me asking.If you go to this honda ask for Kurt.Also Brandon the finance guy was very friendly and informative.
randy
Dec 23, 2015
great experience with everyone involved, the 2013 crv was everything that was adv. they held it for us for 2 days without charging my credit card
Ethan
Dec 17, 2015
Gina Bommarito is great. She will give your a reasonable price on new car. Friendly and nice. Recommended anyone to buy a new or used car to see her.
postal01
Dec 14, 2015
I had an excellent experience purchasing my 2016 CRV. The whole process was very stremlined and hassle free. My sales rep Joe Basler did a great job in showing me the car and explaining alternatives. Arriving at a price was as easy a process as I've ever had.Gret experience and i highly recommend Joe in particular and Dave Mungenast in general.
pilotpurchaser
Dec 13, 2015
We bought our new Pilot here and everything went great! Our salesperson Gina took time to understand what it was exactly that we wanted and made sure we got it. She notified us when a car became available but wasn't too pushy. She assisted us in understanding all of the electronics on the vehicle before we drove it off the lot.
Honda Advocates
Dec 12, 2015
Our experience with Mungenast was a quality one in every way. From the moment we arrived the courtesy and customer service was exceptional as everyone we encountered went out of their way to help us, even providing a ball point pen to take notes.The automobile we wanted to see was in the front lot ready to test drive. The car was relatively new, clean and working perfectly. My wife drove it for the drive and was pleased by its responsiveness and reliability to the touch.The salesperson was engaging and very interested in our needs not his own. He even was impartial with the other cars and dealers we were interested in seeing and never gave a negative but factual information readily.His name is Kurt Marty. He along with Greg Raup prepared out car and gave us detailed explanations of what was important to us in completing the transaction.In the financial area Joe Pens was thorough and complete in his explanations and gave us helpful information to keep for titling and registration of the car we purchased.The entire experience convinced us to return to this dealership for service and likely future purchases!
jmonarch
Dec 10, 2015
I purchased a new trx400x and a Polaris 6x12 trailer as a package deal from Jim Wagner in motorsports. The experience was simple, straightforward and pleasant. Jim was very knowledgeable and easy to deal with. He got me a deal that was even better than I imagined. He passed me off onto Tom Hansen for the financial portion, and that was pleasant also. I was done in a matter of 2 hours . Keep up the good work!
MollyG
Dec 10, 2015
My email correspondence with the dealer before visiting was friendly, straightforward, and easy. I felt like I was in control of what I wanted to get out of the test drive and all of my questions were answered. The paperwork and financing was quick, simple, and open to haggling, but not in a way that made me feel super pressured. I was nervous about buying mybfirsy new car, but had a good experience with Joe Basler at Mungenast.
RennerStl
Dec 10, 2015
Overall I felt the process was extremely easy and honest. They had the vehicle I wanted in stock, each employee I encountered was friendly. Rob was an excellent sales employee to work with!
danolson17
Dec 7, 2015
I had a great buying experience at Mungenast. They gave me a great price over the phone, had everything ready when I arrived, and made the whole experience enjoyable.
Wanda
Dec 6, 2015
Joe Basler was knowledgeable, pleasant, succinct, and friendly in the search and sale of our new Honda. It was a pleasure doing business with Joe, Dave Gierse, and Rebecca Wille.
Anita
Dec 4, 2015
This is the third car I have leased from mungenast Honda and I couldn't be happier. Josh Ulrich has made the experience of leasing cars seamless. I get a call from him when my lease is nearing its end and he lets me know what options are there for me and helps me find the car I want within the budget I need. I used to dread car shopping, thanks to Josh and mungenast Honda it's a pleasure to shop.
HILLSBORO Hoppers
Dec 4, 2015
We had never bought a new car and had less than wonderful experienc especially with used car dealerships. In early 2014 we needed a car, and after much debate decided to get a new car instead of used. We were more focused on price and gas mileage than make or model, and set out to find a car. Mungenast Honda, with Gina Bomarito, was our first stop. We did some more looking at other dealers then came back and bought a civic from her. Almost 2 years later we needed to replace and other car...and went back to Gina and Mungenast Honda for another Civic. We can't say enough good things about this dealership. ..no games, no hard uosells, no "let me go talk to my manager" They tell you the price and then tell you what payment options are....their service department is wonderful also. They have our business for life!
JOE
Dec 3, 2015
Third new vehicle purchased from this dealership. It was another great experience.Joe Basler, our sales rep was great to deal with. We highly recommend this business!Joe Jackson
Hondafan
Nov 29, 2015
Continued great experiences with this dealership. Kurt Marty was a class act. Very patient and respectful. Fine man. The finance closer was nice as well. Kudos to Mungenast
happy driver
Nov 27, 2015
I stopped by the dealership about buying a vehicle for my daughter who will be headed to college next year. When I pulled into the lot Kurt came out and greeted me by name and remembered the vehicle i had purchased nearly 3 years earlier for my wife. The conversation lasted for quite a while. I mentioned I liked the Crosstour and that I had seen an ivory colored one in town which I liked. I also told Kurt they were all nice, but the V6 AWD would be preferred. The next morning Kurt called and said they just received the exact car I described in a trade that very evening. Needless to say I traded the next day and I am very satisfied.
JandJride
Nov 27, 2015
My coats, and wife and I originally came to look at helmets and coats, and ended up purchasing a honda shadow 750 there on consignment. Jim Wagner took care of us, and I.m tellin ya, he took care of us like we had been lifelong friends. I can say this now, after having met him ...we WILL be lifelong friends !!
Cards Win
Nov 23, 2015
My wife and I purchased a 2015 Honda Accord on Saturday. We worked with Rebecca on price and she did a great job of going over the functionality details of the car and even put our new license plates on the car. However, when she turned us over to Dave, their finance specialist, our entire experience changed. Dave started off very friendly discussing how he just arrived back from the Caribbean the night before and he discussed his many other travel experiences throughout the Caribbean. Then after the small talk Dave went for the "old school" "hard sell" on an extended warranty and became very rude when I told him I was not interested. St. Louis Honda is clearly incenting Dave (either financially or with trips) on their extended warranty options and not on my satisfaction. Very unfortunate.
Abused123
Nov 21, 2015
cant believe they let this guy walk the street, ...well I guess they let him drive. Felt used and abused. DO NOT ever go here and deal with him.
mpj
Nov 18, 2015
I had read some very good experiences from customers who had worked with Gina so reached out to her via the Honda website. She was very helpful and prompt with phone calls and text messages. While I had no plans on getting a car, an accident which totaled my 12 year old Honda CRV left me no option. However, having had all the positive experiences with this Honda dealership, it was great knowing I could work with someone so positive and open minded as Gina.
Kristin
Nov 16, 2015
I bought a 2016 Honda Pilot and had a great experience with Joe Basler. He was extremely honest, which is very important to me and he was very knowledgeable about the products. I drove 17 miles to work with Joe even though I live 3 miles from another Honda dealership. I would highly recommend Joe!
Kristin
Nov 16, 2015
I bought a 2016 Honda Pilot and had a great experience with Joe Basler. He was extremely honest, which is very important to me and he was very knowledgeable about the products. I drove 17 miles to work with Joe even though I live 3 miles from another Honda dealership. I would highly recommend Joe!
twistingsince1920
Nov 12, 2015
I bought a Honda Pilot from Gina at Mungenast. She communicated with us for 3 months before the right Pilot became available. Gina was very patient with introducing us to our new vehicle. In fact I dropped by the dealership 10 days after delivery and she gladly helped me with a few minor details. Be assured she will always promptly return a phone call or text message. I am already looking forward to 2018 when the lease is up and we can deal with Gina again.
The Jan Clan
Nov 10, 2015
We are very happy with our purchase from Mungenast Honda. Joshua Ulrich was great from the start. He did not push us, listened to what we wanted and made the whole car buying process short and sweet. We will definitely recommend him and the dealership to our friends and family.
celica
Nov 10, 2015
Had a great experience buying my new car. I would diffinetly come back again! Every one was very helpful. Joe was very great to work with and would highly recommend him to all my family and friends.
tillie
Nov 8, 2015
I had been to two other dealerships (one Toyota and another Honda) in my search for a new car. At Mungenast I was fortunate to meet salesperson Gina Bommarito who actually listened to what I needed and showed me only those cars that met my criteria. She was patient in answering my questions, and helped with suggestions without applying any unwanted pressure. As a result I am extremely pleased with the car I purchased, and feel it is exactly the one that fits my needs.
jr2011
Nov 5, 2015
I obtained several quotes from many dealers for a 2015 Honda CRV and Joe Basler at Mungenast St. Louis Honda gave me the lowest price. No haggling or hidden fees. I told him what I was wanting and he located the vehicle. The purchase was so smooth. I recommended him to a co-worker and she purchased one too.
FL-NG
Nov 4, 2015
We have been leasing a Pilot for several months. My wife had taken the Pilot in for service and was wowed by the experience. She has not had a good experience with dealerships, but didn't hesitate to call me to say she could be a Honda owner for life. So it was an easy conversation when I had approached her about a used Honda NC700X Mungenast Motorsports had for sale. We went in together and came home with another purchase. We look forward to years of enjoyment of our Hondas and look forward to servicing them at St Louis Honda.
HappyHondaOwner
Nov 3, 2015
I have purchased 2 Honda Pilots here & have also serviced them here for the last 16 years. I've recently moved to California & I'm struggling to find a Honda dealership that I like even 1/2 as much. Chris Taylor was my service advisor all of those years & my service couldn't have been better. He was honest, knowledgable, always pleasant & really great to work with. I even had engine trouble one time while traveling out of the state & while I was on the side of the highway Chris helped me try to diagnose the problem & find the closest dealership. I wish every dealership had employees like Chris!
Sam
Oct 21, 2015
I purchased a used car (Honda Civic) for my daughter last year from Kurt Marty. Kurt was very easy to talk to and there was no pressure to buy. They also took care of us after the sale.Since Kurt was very easy to deal with and I really liked the dealership, I purchased a new car (Honda Accord) yesterday from Kurt. As before, everything went great.Also, there are 3 Honda dealerships closer to my home, but I chose to drive the extra miles to buy these cars from Mungenast.
salami53
Oct 17, 2015
Our sales rep, Joe Basler, was both personable and professional. He helped to make the final purchase virtually painless. Would recommend Joe to anyone I know looking for a Honda automobile.
zapatos
Oct 8, 2015
Working with Joe Basler and Mungenast St. Louis Honda was a pleasure. Fast, professional and non-adversarial, which was a must for me. I just wanted to buy a Honda vehicle for a good price, and that is what happened.Prior to the vehicle being delivered an imperfection on the bumper was spotted by Joe Basler. He made sure that rather than repairing the imperfection that the bumper was simply replaced to ensure I received my vehicle in perfect condition.This was my 5th purchase from this dealership and this type of experience is why I keep coming back.
Rider
Oct 8, 2015
Our purchasing of a new 2016 Indian Motorcycle from Mungenast Motorsports of ST Louis, Mo was a very professional, no pressure buy. From the outstanding salesmanship from Jim Wagner to the service department and financing went above my expectations. I would definitely recommend you buy your next motorcycle or recreation vehicle from them. You will not be disappointed.
ek
Oct 8, 2015
All of the people I worked with were great. I just wish we weren't told to wait for 15 minutes and then ended up waiting 50 minutes to meet with finance.
garywfoote
Oct 7, 2015
Overall experience was excellent. Gina was very personable and communicated very well. I was also impressed with the apparent value this dealership places on customer loyalty.
Marliz
Oct 5, 2015
Shan was great to work with and St Louis Honda has always treated us well when purchasing our vehicles. The great customer service plus the great product they sell is why we continue to purchase our vehicles from St Louis Honda.
StLouis1
Oct 5, 2015
Gabe was the salesman that greeted me at the dealership. I told him I saw the bike I was interested in online and was there to see it. He started the bike and offered me a test ride. He told me that it was a consignment bike and that Mungenast would take care of everything regarding the sale. I gave him a number lower that the bike was listed for and he returned to tell me congratulations on buying my "new" bike. The process was very easy and best of all, fast. From the salesman, to finance, to service, to follow-up, every thing made me feel like I was a priority to Mungenast Motorsports. It was satisfying to know that nothing has changed from when I bought my two Goldwing's in 1976 and 1980.
kari1968
Oct 4, 2015
This is my 4th Honda that I have purchased from Mungenast. Every purchase has always been a great experience! Kurt was helpful from the get go. He was always available when visiting the dealership or when I had a question. I will be back!
Honda CivicLX Lady
Oct 3, 2015
As a mature buyer, I was pleased with Joe Basler's making purchasing my new Honda a pleasant experience. Joe is honest, friendly, and patient.
Happy Customer
Oct 2, 2015
I have visited Mungenast several times looking for a car. One common behavior I noticed was the quick attention and positive welcome I received when I arrived. My salesman Kurt Marty was knowledgable and understanding of my needs for a new car. He was able to fit me with the perfect car. I would highly recommend going to Mungenast and asking for Kurt Marty. He has a good sense of humor and he helped me feel relaxed and confident when purchasing my new car.
civic2crv
Oct 1, 2015
My wife and I just completed our second new vehicle lease at Mungenast Honda. Three years ago we randomly met Gina Bommarito when we were looking to lease a new Civic. Our experience then with Gina was so good that we sought her out as the Civic lease was expiring this month. Again, Gina worked with us to complete what we feel is a great deal on a new CR-V lease.All of our service visits during the Civic lease were excellent. We just wish we lived closer to take more frequent advantage of the free car washes.
MMalone2015HondaAccordSport
Sep 30, 2015
My salesperson (Gina Bommarito) made my first car buying experience extremely smooth and pleasurable. I had mentioned to Gina that email was my preferred means of communication, and that I did not appreciate the dishonesty and "hard selling" of other dealers that I had previously been talking to. Gina was always available to answer my questions and responded to my emails almost immediately. I never felt pressured and feel like I received a great deal on a car that I LOVE. I will definitely refer friends/family to Honda of Saint Louis and, more specifically, Gina.
MMalone
Sep 30, 2015
My salesperson (Gina Bommarito) made my first car buying experience extremely smooth and pleasurable. I had mentioned to Gina that email was my preferred means of communication, and that I did not appreciate the dishonesty and "hard selling" of other dealers that I had previously been talking to. Gina was always available to answer my questions and responded to my emails almost immediately. I never felt pressured and feel like I received a great deal on a car that I LOVE. I will definitely refer friends/family to Honda of Saint Louis and, more specifically, Gina.
ejnyit
Sep 29, 2015
Joe was very helpful from the moment I emailed him to the time I left the dealership. He helped make the transition of my lease and into my new Honda easy.
rosierider
Sep 29, 2015
I had an overall great experience at Mungenast. The sales experience was fast and the delivery of the motorcycle was prompt and reasonably priced. I received a follow-up call after the purchase to check in on how things were going, which was appreciated.
Kwe888
Sep 26, 2015
Joe was very helpful. Answered all my questions and got back to me quickly. Great price. Love the car. I will be back in the future.
Mike G.
Sep 22, 2015
I walked into the Mungenast with the full intent of buying an Indian Scout motorcycle. From start to finish, Jim Wagner walked me through the introduction, history, and beauty that is the 2016 Indian Scout. The whole experience was comfortable with no pressure even when choosing the accessories and throughout the payment process. Support after the purchase was excellent as well. Jim and Tom were sure to keep in touch to make sure nothing was wrong with my new purchase. The team at Mungenast is simply welcoming and I definitely plan on returning whenever I decide to upgrade motorcycles. I will be a customer for as long as I'm in the area. Thanks again!
Gunty00
Sep 22, 2015
Gina did a wonderful job helping me into my first "adult" car, walking me through what I wanted and what I would probably need in the next five years or so to make my life easier. She was patient and understanding, listening to what I wanted and suggesting things to think about. Above and beyond, she personally dried and helped detail my car before I drove it off the lot and made sure my phone was hooked up! I would definitely recommend seeing Gina for any Honda buying needs!
Mark F
Sep 22, 2015
Jim Wagner did a great job throughout the sales process. He made sure to go over all the features of the motorcycle ensuring my first ride would be both safe and enjoyable. Tom in Finance made the transaction smooth and low pressure.
Customer
Sep 19, 2015
Very poor service. Wouldn't ever recommend this dealership to anyone. The employees are very rude and arrogant. As soon as I pulled up to the parking lot the employees starting laughing for some reason, and then someone named Mike Clark Who works there told us "you seem to be lost". A lady with blonde hair and a guy with dark brown hair and a beard were whispering and laughing still, even as we were leaving. And their prices for the vehicles are too high for the year that they are. I would rate this zero if I could.
kagthegolfer
Sep 14, 2015
Jerry and Tim helped us through a difficult situation and went above and beyond to put us in the car we wanted. The effort made to get us out of the car we were in was "stellar" to say the least. I would recommend Mungenast Family of dealerships to anyone wanting to be treated like you want to be treated at a car dealership, the nicest sales team i have ever encountered. We were not just another potential sale to these folks. We appreciate what they did for us and if you want a fair deal you should try this dealership.
Amsg
Sep 12, 2015
I was very pleased with my experience. Kurt and Greg were very helpful and were able to answer all my questions and were quick to get back to all my calls/texts and emails. It was a painless, no pressure purchase.
Lisa B
Sep 12, 2015
My sales associate Shan made this one of the easiest car buying experiences that I have ever had. This is the third Honda that I have bought from this dealership and this last experience was wonderful. Thanks Shan!
DB
Sep 10, 2015
I like Honda and their actual service, but, dealing with Angela has not been so easy. She has never answered her phone nor has she ever called back as she says she will on her recording. My question Angela, "why call me and leave a message if you have no iintention of answering or returning my call when I call you back?". Leave a message when you call me to re-route me to someone who will answer or actually return my call please.
Steve
Sep 10, 2015
My wife and I were referred to Gina Bommarito by a friend and neighbor. She was "as advertised". Gina was knowledgeable, responsive and friendly. She made a normally stressful experience very pleasant. I have and will continue to highly recommend Gina!
WOW
Sep 9, 2015
Josh found the car and color I wanted fast. Test drive great--paper work went fast. Very shortly, I had a new Honda, Accord. Wow!
RMK
Sep 8, 2015
Joe Basler and Mungenast have been great to deal with. They are straight shooters and knowledgable. This is our second purchase from Joe Basler / Mungenast.
WOW
Sep 7, 2015
Josh found the car and color I wanted fast. Test drive great---paper work went fast. Very shortly, I had a Honda,Accord. Wow!
batmobile
Sep 2, 2015
We were first-time Honda buyers and we were blown away by the quality of the Hondas and the comfortable and knowledgeable expertise of our sales consultant, Joe Basler. Zac greatly assisted in the selection of the best insurance package. Most importantly, the Honda Accord we purchased is a gem. We look forward to many years of being a proud member of the Honda family.Fred Mueller
Odyssey
Aug 31, 2015
The service here was great! My salesperson (Kurt) made the process extremely easy. I would recommend this dealership to anybody wanting to buy a vehicle.
Theresa
Aug 29, 2015
Shan Herwig, new car sales, helped my older parents with a new van purchase after losing their 2015 Honda Van in a total loss auto accident caused by an uninsured motorist. It had already been a month long, trying process with insurance companies, etc and when we walked in the dealership we were greeted by Shan in a professional "How can I help you" manner. Help she did. She located the van they wanted, worked with them on the price, which I can say was very fair, and seemed to understand that they needed some special attention. It made purchasing the replacement vehicle smooth and helped to soften some of blows of all that they had been through the previous month. Can't say enough good about Shan and Mungenast. We feel they went out of their way for Dad and Mom! Makes me want to go trade my own car just so I am a Mungenast owner. Thanks Shan! Dave Gierse was also very kind and very professional as we walked through the final purchase process.
Theresa
Aug 29, 2015
Shan Herwig, new car sales, helped my older parents with a new van purchase after losing their 2015 Honda Van in a total loss auto accident caused by an uninsured motorist. It had already been a month long, trying process with insurance companies, etc and when we walked in the dealership we were greeted by Shan in a professional "How can I help you" manner. Help she did. She located the van they wanted, worked with them on the price, which I can say was very fair, and seemed to understand that they needed some special attention. It made purchasing the replacement vehicle smooth and helped to soften some of blows of all that they had been through the previous month. Can't say enough good about Shan and Mungenast. We feel they went out of their way for Dad and Mom! Makes me want to go trade my own car just so I am a Mungenast owner. Thanks Shan! Dave Gierse was also very kind and very professional as we walked through the final purchase process.
Jackie1109
Aug 24, 2015
My husband initially spoke to our Mungenast Honda representative, Josh Ulrich over the phone inquiring about the new 2016 Honda Pilots. It was his helpful/kind personality that prompted us to visit Mungenast. From the time we arrived and throughout the entire purchase process, Josh Ulrich and team were amazing. They were helpful and answered any questions we had. We will (and have) refer any/all family/friends to Mungenast Honda.
rochelle041
Aug 24, 2015
Buying a new car is a nerve-wracking and long process. But, Josh kept the mood light and also knew his way around each Honda on the lot. When it came to crunching the numbers, Josh helped us reach an amount that we felt comfortable with and I left with a brand new car. I highly recommend this dealership.
1satisfiedcustomer
Aug 24, 2015
Mr. Basler was courteous, made sure everything was understood. When I spoke with Mr. Basler I explained exactly what I was looking for and he respected that and didn't try to persuade me into purchasing anything else. I am very happy with my vehicle and the service Mr. Basler provided.
bschoen
Aug 17, 2015
I was traveling thru St. Louis from Texas to Ohio on 8/13 and made an unscheduled stop at the dealership due to an oil leak. I cant say enough good things about my experience. The service advisor (Steve Tiepelman) was great. With all of the technicians busy he personally took my car in to take a look. Long story short, they replace a damaged oil filter (damaged by dealership in Texas during oil change previous week), filled up the oil and even power washed the underside of the car. Steve explained what the issue was and even bagged the filter for me to take back home to show the service manager at the dealership that did the prior work. I was in and out of the dealership in less than one hour and was surprised when Steve told me there would be no charge. Thanks for the outstanding service!!!
Tjoe1534
Aug 16, 2015
Rob Carroll has taken such great care of everyone in my family as a customer.I cannot give Rob, or Mungenast Honda a higher recommendation.
MadisMom
Aug 16, 2015
Joe Basler was extremely professional and did not try to force an upgrade on us. We tried dealing with another place, and Joe managed our needs through email.
Ladybug
Aug 15, 2015
My son-in-law T.J. offered to guide me through the purchase of a new car; I had heard all the horror stories of the difficulty in negotiating the price, high-pressure sales tactics and sales persons who are more interested in making a sale rather than focussing on the customer's needs. Frankly, I was rather intimidated at the prospect! He had been in touch online with three other local dealerships whose responses indicated that they were not particularly interested in anything less than the MSRP, because the CRVs are very popular. One dealer told him to make an offer, but not to expect it to be accepted unless it was "very fair." To whom? While I was completing the paperwork at CARMAX to sell a car, T.J. Decided to check out St. Louis Honda. He met Gina, they negotiated a deal and it was done! He was VERY impressed with her knowledge and professional attitude. She was friendly and helpful each step of the way. He gave her rave reviews and when I met her, I agreed completely with his assessment. I have already recommended her to two other friends who are anticipating - and dreading - purchasing a new Honda in the next couple of months. She is a huge asset to your sales force!
HawkeyeDBQer
Aug 13, 2015
Joe Basler was an absolute professional to work with when purchasing our new car. I would highly recommend seeing him for your car needs. He quickly met our price, we were in and out of the dealership within a short amount of time, and he ensured our overall car buying experience was a positive one. Thank you, Joe!
AOB
Aug 12, 2015
Joe Basler was my salesman and he was great! I never once felt pressured. Was never given the run around. It was a great experience.
gsh
Aug 12, 2015
I came back to ST. Louis Honda because 11 years ago I purchased my first Honda and enjoyed all these years with it. Have had all of my service done at the dealership and for the most part have had very satisfactory experiences. Decided to come back for my second Honda.
Mike & Tricia Oldani
Aug 7, 2015
Gina Bommarito knows her stuff when it comes to the auto sales transaction. We had challenging circumstances in the reason for the purchase. She was very understanding and thoughtful with our circumstances. She gave us insightful and helpful information with our decision on the different lines of Honda products. We felt Gina gave us a feeling of fiduciary duty. If you would want a positive experience like we had in the auto sales process, I would recommend calling Gina Bommarito.
Eric
Aug 6, 2015
Shan, was an absolute pleasure, super nice and professional. Great group at Mungenast Honda. I would highly recommend Shan when buying your next car! I am very satisfield with our purchase and we will return for the next purchase when the time should come!
Claire S
Aug 1, 2015
Working with Joe at Mungenast was so easy - from the time I submitted an online request to talking with him on the phone to interacting with him in person and making my purchase! He was great to work with - helpful, personable, and efficient. I definitely didn't feel like I was interacting with someone who just wanted to make a sale. I would highly recommend customers to Joe and to Mungenast and would go back in the future!
Cmvw3
Jul 29, 2015
Gabe, Paul, Tom and Bob all made the sales process a pleasure. Very helpful with no high pressure. I am very satisfied with my purchase.
Dan H
Jul 27, 2015
Purchased a pre-owned 2011 Acura MDX from Kurt Marty. Helpful, knowledgeable and very available to answer questions via email or in-person/phone. No high-pressure sales tactics. Great vehicle at a very fair price.
Craig G
Jul 27, 2015
Purchased a new 2015 Accord from Shan and she made the purchasing experience wonderful. Between letting us test drive the car on our own, no hassle or pressure and the value we received was the best we could find in the area. Our closing of the paper work was very easy and our time spent at the dealership was limited on the account of her preparing before us arriving. Car was immaculate when we picked it up and found her to be honest and customer service driven. I would recommend anyone seeing Shan before making any decisions.Thank you, Craig G.
Missy
Jul 26, 2015
I have purchased and financed over a dozen cars in my lifetime. But, the three car purchases I have made with Candace Chelist and St. Louis Honda - have always been the best. I'll never search or purchase another vehicle from any other dealer or salesperson. Candace is always patient with my very particular wants/needs in a car I purchase, she listens and manages to go beyond my expectations - every time. She never tries to "sell" me - in fact, I never feel "sold" (a terrible feeling as a customer in car-buying). Candace is a consultant and always finds me a solution to the car I need/want. I highly recommend Candace to anyone hesitant in purchasing a new or used car, or to anyone who hates the car-buying search/process. She will go above and beyond your expectations every time - and you will feel great after the sale. Kudos also to Brandon Cozzens, who made the financing experience quick, easy, painless and gave me the rate I could find, and kudos to Steve in Service who has the best customer service skills of any Service Dept I have ever used. Great experience! Thank you St. Louis Honda! Keep up the great work in your sales, service and hiring the best employees in St. Louis!
MelissaThomas
Jul 26, 2015
I have purchased and financed over a dozen cars in my lifetime. But, the three car purchases I have made with Candace Chelist and St. Louis Honda - have always been the best. I'll never search or purchase another vehicle from any other dealer or salesperson. Candace is always patient with my very particular wants/needs in a car I purchase, she listens and manages to go beyond my expectations - every time. She never tries to "sell" me - in fact, I never feel "sold" (a terrible feeling as a customer in car-buying). Candace is a consultant and always finds me a solution to the car I need/want. I highly recommend Candace to anyone hesitant in purchasing a new or used car, or to anyone who hates the car-buying search/process. She will go above and beyond your expectations every time - and you will feel great after the sale. Kudos also to Brandon Cozzens, who made the financing experience quick, easy, painless and gave me the rate I could find, and kudos to Steve in Service who has the best customer service skills of any Service Dept I have ever used. Great experience!Thank you St. Louis Honda! Keep up the great work in your sales, service and hiring the best employees in St. Louis!
earl c
Jul 25, 2015
I believe that dealers are only as good as the sales person that you have that represents your dealership. Mine was Gina Bommarito. She was more informative/helpful about my auto than any other salesperson I have ever had. She helped me select the auto I wanted and I have not been disappointed in it since the purchase. This, by the way, is the second car I have bought from her in 4 years and I specifically went back to Mungenast to look for her. The only other person I met was Dave who did my closing/financing. He was precise, also informative, and pleasant.
Brad
Jul 22, 2015
We found a used vehicle with which we are very, very pleased. Our salesman was knowledgeable, but not pushy in any way. We also did not feel pressured while negotiating a price for the vehicle.Overall, great experience at Mungenast.
grandpa 3
Jul 19, 2015
We were interested in an SUV and compared the Honda CRV to the Ford Escape, Toyota RAV4, the Sante Fe and we were impressed with the CRV. We were also very pleased with our salesman, Joe Basler. Joe answered all of our questions, both in person and with many follow up questions on phone calls. He knew the type of CRV and the equipment that we wanted and found the correct vehicle and the color that we wanted. He gave us a reasonable price quote (since he is the Internet Sales manager he gave us what we considered a fair price right from the start and we did not have to do a lot of back and forth price negotiating to get that price) and worked to give us a pretty generous trade in price on the old car we were trading. We would certainly recommend Joe Basler to any family member or friend who is interested in purchasing a Honda vehicle.
Aew9225
Jul 17, 2015
Gina had everything set up and ready to go so it was a quick and painless process. She was very helpful and friendly! I will be coming back again in three years!
Crossroads 2010
Jul 14, 2015
Gave Wichman(Motorsports) took very good care of me in making sure my experience was pleasant and he answered all of my questions. His personality was great and he was very helpful in making sure I had confidence in my buying power. I will look to dealing with him and Tom Hansen or the like in future purchases and services at this dealership.
Drvivek1975
Jul 14, 2015
The best part of the sale experience was interaction with our sales person, Gina. She was NOT pushy like a lot of the sales people are. We knew what we wanted and she made our experience very pleasant.
Yosee
Jul 9, 2015
Joshua did excellent job in searching for and getting the car we wanted. Was very professional every step of the way and helpful the day we picked it up on June 9. Answered all questions we had especially on tech issues plus emphasized to please let him know in the future if we had any issues with our new vehicle. Joshua is a real asset to the Mungenast dealership. Thanks, Brian O'Shea.
Joey Miriani
Jul 9, 2015
My experience here was outstanding. I went in looking for a new civic but was able to find an affordable used accord which was even better. Kurt was excellent and made the process extremely easy. Only problem was with a chip in the windshield, which was replaced at my home within two days of purchase. Overall, I am very happy with the customer service and the vehicle.
Smithfamily3
Jul 9, 2015
My family has previously bought cars at Mungenast and had a good experience. I was looking for a low mileage Honda Pilot on a low budget. Kurt was able to find me exactly what I was looking for in such a short time. He listened, worked with me, and never pressured me to purchase. I am the proud owner of a 2012 Honda Pilot and it is a beautiful car for our family.
janet47
Jul 9, 2015
I have dealt with Mungenast Honda for many years due to their had great service and support. Gina Bommarito was very helpful with my questions and wishes. I'm extremely happy with her personal attention and assistance, and will definitely deal with her on my next honda
kevin
Jul 8, 2015
I was given a very fair quote on the item that i wanted with no back and forth negotiations. i was also given up to date status on the item that i ordered and when it was expected to shipped from the manufacurer. Excellent customer service
New car purchaser
Jul 6, 2015
Joe took care of me. Agreed to price and car over email. Took care of some of the paperwork before arriving. Arrived at dealership, finalized and signed paperwork, and drove home a happy owner of a new car. Easy as that.
satisfied customer
Jul 6, 2015
Mungenast Motorsports made my transaction very easy and quick. They were very patient and worked out a good deal over the phone since I live too far away to view vehicles in person. The bike was exactly as described. Thank you.
patty b.
Jul 1, 2015
Dave Mungenast Honda was recommended to me by two different friends. One being retired from selling Honda's at another dealership and the other who has bought cars from Shan Herwig. I was very happy right from my first meeting with Shan. She found the car I wanted, (this is my 5th Honda Odyssey) went out of her way to make it convenient for me and worked around my schedule to complete the deal. Everyone I met at Dave Mungenast was friendly and welcoming. I would highly recommend this dealership and Shan Herwig. Thanks again Shan!Patty B.
tom
Jun 29, 2015
I trust them to sell me the best vehicle, at a reasonable price. I know they will give me outstanding service though the long life of the vehicle, and that they appreciate my business. Mungenast is the best! on a side note why does your spell check not understand Mungenast?
happycamper
Jun 29, 2015
My wife and I were in the market for a new sedan and chose a 2015 manual transmission Honda Accord. Josh was very helpful in setting up a test drive (not many manual transmission Accords are available these days), answering our questions, and helping us customize the car we chose.
go4run25
Jun 29, 2015
Rebecca was patient and worked quickly to find me the car I had requested.She was upfront with the pricing and on point compared to Truecar.comUnfortunately, my experience with the finance manager was not as professional as I would of expected.After declining the extended warranty his pleasantries were no longer there and he did not even stand up to shake my hand when leaving. I appreciate the work he did to find me a good interest rate but I did not deserve the unprofessionalism that occurred after declining the optional warranty.
SuziQ
Jun 28, 2015
Buying a new car was a great experience. Joe Basler responded immediately to my request for an online quote, was available to meet with me at my convenience. He listened and asked questions to find exactly the car I wanted!
toddhawken
Jun 27, 2015
We went online for a quote on a 2016 Pilot. Joe answered us immediately. We made an appointment for the following Saturday. Joe was off but set us up with Gina. Gina showed us the car, valued our trade, and got the deal rolling. There was no nonsense, the price they quoted us was the price we got. They gave us good money for our trade. Gina was straight up and honest about the availability of the Pilot. The receptionist checked on us to make sure we were comfortable. The sales manager checked on us to make sure we were comfortable. They work very hard to push the free water. lol When we went in to pick up the car, we met Zak the finance manager. He made us feel comfortable and gave us a great deal on an extended warranty, and got us a great rate. I've been in dealerships most of my life and have to say, Mungenast truly lives up to its reputation. They are a first class operation. Thank you Gina!!
toddhawken
Jun 27, 2015
We went online for a quote on a 2016 Pilot. Joe answered us immediately. We made an appointment for the following Saturday. Joe was off but set us up with Gina. Gina showed us the car, valued our trade, and got the deal rolling. There was no nonsense, the price they quoted us was the price we got. They gave us good money for our trade. Gina was straight up and honest about the availability of the Pilot. The receptionist checked on us to make sure we were comfortable. The sales manager checked on us to make sure we were comfortable. They work very hard to push the free water. lolWhen we went in to pick up the car, we met Zak the finance manager. He made us feel comfortable and gave us a great deal on an extended warranty, and got us a great rate. I've been in dealerships most of my life and have to say, Mungenast truly lives up to its reputation. They are a first class operation. Thank you Gina!!
pardhu
Jun 26, 2015
I met Joe Basler in showroom to buy my new CR-V. I didn't see a person like him in my entire life. Because his communication and marketing skils was excellent.Over all i am giving rating 5/5.
HondaFit
Jun 26, 2015
We recently purchased a 2015 Honda Fit from Mungenast St. Louis Honda on South Lindbergh. I couldn't be happier with the experience! We had wonderful assistance from Gina B. (our sales person). She gave us a thorough overview of the new Honda offerings and help us get all our phones setup with the new Honda. And what a wonderful, new car! The Honda Fit is perfect for our needs. Thanks, Gina!!!
Mike Helfrich
Jun 15, 2015
Purchase 3rd atv from dealer and all three times have had a wonderful experience. Gabe was our salesman Paul the sales manager angry Tom the finance manager. These folks are knowledgeable respectful and down to earth. I will be back for more. Definitely recommend this place.I usually don't write reviews because it is hard to do nowadays. Thank you people at Mungenast.
Chris Gaughan
Jun 15, 2015
We purchased a GEM cart from gabe, for my company, he was attentive to our schedules and needs and gave great service and followed up a number of times once the purchase was complete to ensure full satisfaction,.I highly recommend them as a dealer for their professional customer service. I am considering making a purchase of my own.
Honda Family
Jun 14, 2015
Joe Basler made purchasing our CRV very easy. He has very efficient, thorough and friendly. We would definitely recommend Joe and Mungenast to anyone considering purchasing a Honda!
carmonkey
Jun 9, 2015
We have done business with Mungenast St. Louis Honda for over 9 years. In that time, we have had no issues with them. Quite the opposite -- with every opportunity to come in contact with them, they have looked out for our needs first, hoping that we stay a happy customer. We have.
Oddessy Bob
Jun 8, 2015
I liked everything about this dealership and my buying experience. Emailed Joe Basler for a price on the car, received an almost immediate response. The price was good, went to see Joe and agreed to come back the next day. Needed a ride the next day as I sold my 07 Oddessy myself. Joe to the rescue. "I'll come pick you up." And he did. Got to the dealership and the car was ready to go. What service. Went through the learning process on the buttons and such, and that was it.
rablanchard
Jun 8, 2015
I sent Joe Basler an email requesting a quote about purchase of an Odyssey. Joe responded and after only a few emails and short conversations the deal was done. I am extremely busy and this type of service was exactly what I needed.
Lesc
Jun 6, 2015
After having a bad experience with another Honda dealer in St Louis I checked with Mungenast and Joe Basler was exceptional in preparing and delivering my new Civic SI. They took the pain out of working with a dealer and went beyond my expectations.
beupper
Jun 4, 2015
My experience was awesome from the time I went in for a test drive till I drove off the lot with my new CRV. Gina was so friendly and professional. I never felt pressured. I was very nervous since this was my first time buying a car on my own. I couldn't be more happy and excited with my purchase! My son came with me for the final purchase. He owns 2 Hondas and lives out of town. He said he wished his purchase of his newest Honda had gone so smoothly. He was very impressed. My warmest thanks to Gina!! And the friendliness of all the staff. Bev Upperman
Pulled from the darkness of bankruptcy
Jun 4, 2015
One can not truly express in words the appreciation of the heart I felt for the Genuine kindness, care and respect bestowed upon me by Shan Herwig and Tiffany Farace of the Mungenast St. Louis Honda Sales Team. Bankruptcy is a humbling and embarrassing situation to find yourself, not to mention, the urgent need to find a suitable transportation replacement. On my first visit, Tiffany was straight up about my impending financial status and the opportunities allotted. When the time arrived to purchase a vehicle, I was so relieved and very impressed to find I could honestly trust her word and that she listened to me and was able to brighten my day with a bit of a discounted monthly payment, as I requested. You can't imagine the esteem I felt as I drove away the same day in a beautiful Honda Civic EXL. Shan was kind and patient and extremely understanding. Shan makes you rethink the stereotype of a car salesperson. She is incredibly knowledgeable, open to all questions, a great listener and there is nothing more inviting that working with a Sales person who loves her job, her company, her owners, and more importantly, her co-workers and customers. I am thrilled to have had the opportunity to meet Shan and Tiffany and I highly recommend everyone should visit them at Mungenast St. Louis Honda on Lindbergh Blvd. Here lies the bright side of Bankruptcy! Sincerely and Most Appreciative, Cathy....PS: I LOVE MY HONDA CIVIC!!!!
Car girl
Jun 4, 2015
Gina was awesome and understood my car needs and respected that. Gina has helped with questions even after the sale. It's the only place to buy a car.
Kevin and MA
Jun 3, 2015
Gina and Rick were fantastic. No high pressure sales effort! They were supportive and knowledgeable. And our new car gets washed for free....forever! Thanks.
Jane123
Jun 3, 2015
Joe Basler is a great guy! His friendly, easy going personality made our experience easy! We were at the dealership on a very busy Saturday morning. Joe encouraged us to fill out paperwork the night befor which was a great time saver!
bluehair
Jun 2, 2015
Joe Basler and the Mungenast Team gave us n enjoyable purchase experience, Joe was informative and courteous. Rick Murphy and Craig Newport assisted in making uscomfortable with the dealership and the vehicle that we chose.
KaseyLee89
Jun 2, 2015
My experience at Mungenast Honda was a great one. When it came down to finding a vehicle I loved and could also afford, Kurt and Tiffany could not have been more helpful. With the relaxed environment and laid back people I never felt pressured. I would highly recommend buying a vehicle at Mungenast!
larry757
May 31, 2015
Shan Herwig is a very good sales person. She made a potential stressful situation a very enjoyable experience. She was in the middle of a very busy Saturday, but was able to help assist me with obtaining a good trade in value on my old car and a good price on a new CRV. Her genuine warm personality put me at ease and made me very confident I was being treated very fairly. The dealership had my CRV ready for me has I was working out the financing. It was my best car buying experience and Shan Herwig is the person the made it so.
superdeal
May 30, 2015
My husband and I were treated with absolute courtesy from every person we were in contact with at Mungenast St. Louis Honda. After very good treatment from the Service department, we were referred to Kurt Marty to look at new Honda Pilots. Kurt was very knowledgeable regarding every car on the lot! Certified to New. He gave us all the information we needed and answered every question fairly and honestly. There was no 'hard sell" tactics used. He stated the product sells itself. He was not able to be on hand the day we came to get our new car, but made sure we would be in touch with someone else that he knew would continue the excellent service he gave us at the start. I highly recommend him as someone to talk with at this dealership. Thanks, Kurt
kcopsey
May 22, 2015
Kurt Marty is an amazing sales person. Great product knowledge, no pressure and comes off as being very trustworthy and helpful. I would highly recommend Kurt.
OdysseyBuyer
May 22, 2015
Joe Basler gave us a fair price and made the transaction as quick and easy as possible. Best car buying experience I've had. None of the usual silliness. His professionalism was much appreciated!
M_Copsey
May 17, 2015
I was limited on time for finding a vehicle but Kurt was very straight forward with presenting us the facts we needed to know. He was very respectful, friendly, and fun to work with. It was apparent that Kurt was very knowledgable and a trustworthy businessman.
JOS2015
May 15, 2015
Kurt and the team were super easy to deal with. From the moment we walked in to the signing of the last bit of paperwork they make buying a car painless.
Markow
May 11, 2015
Lots of bikes to look at but the initial impression upon entering the dealership is simply that the sales floor looks cluttered and in need of "freshening". However, the plans for the new Indian and Victory showrooms sound exciting.Came to Visit with Jim Wagner and investigate the Victory lineup. Below, in your "Vehicle Brand" section, only Honda can be selected (at least on my computer).
jondk229
May 10, 2015
Everyone at this dealership was very helpful and answered all of our questions about the vehicle we purchased! We could not be happier with our experience and would recommend this dealer and Gina to anyone interested in purchasing a new Honda!
alabama
May 7, 2015
I purchased a new CRV with the help of Shan Herwig today. Shan was a referral from a family friend and I could not be more pleased with the level of service that I received. She was friendly and kind, accommodating and efficient. Shan came in at 7:30am ON HER DAY OFF to meet me. This level of service is above and beyond. I am a single woman, and I felt 100% that I was being treated fairly and with respect. Mark, Jim and Mike were also fantastic, and the four of them made my car buying experience EXACTLY what it needed to be: fun and fair. Side note: this is my second Honda from Munganast and I've been using the service department there for more than 7 years. Top notch. Dan Schuppan has been my service technician numerous times and he is friendly and knowledgable; gives good advice and always treats me great. I have never felt intimated or pressured - and that is awesome. To whomever is in charge of this team: Give them all a raise!
ceturc
May 4, 2015
Worked with Joe on buying our new Accord. We knew exactly which car we wanted, so we asked him to help expedite the process. He made the pricing, test drive, closing and delivery process very easy and smooth as possible. We were able to complete our purchase quickly and efficiently. Joe took all the time needed to answer any questions we had and kept us informed throughout the process.
ceturc
May 4, 2015
Worked with Joe on buying our new Accord. We knew exactly which car we wanted, so we asked him to help expedite the process. He made the pricing, test drive, closing and delivery process very easy and smooth as possible. We were able to complete our purchase quickly and efficiently. Joe took all the time needed to answer any questions we had and kept us informed throughout the process.
DPmom
May 1, 2015
We did an Internet sale through autobytel.com and were very pleased to have worked with Joe Basler at Mungenast. He was extremely professional, and promptly returned all my emails. Paying for and picking up the car took less than an hour and there were no surprises. Joe took the time to go over all the features of the car. A very pleasant experience!
Jason6
Apr 30, 2015
Dealer was professional and accommodating. He answered every question and his focus was on the customer. I would reccommmend Munganest to anyone interested in a car.
SO587
Apr 28, 2015
Our sales person, Kurt Marty was knowledgeable and helpful. He took the time to address our concerns and questions. Really great car buying experience throughout the entire process.
Julie
Apr 28, 2015
Kurt Marty made our car buying experience a piece of cake! Kurt was easy going, and helpful, and answered all of our questions.We had a great experience and would be very happy to purchase all of our cars this way!
Tm58983
Apr 27, 2015
Awesome buying experience! Joe Basler was outstanding - very responsive, friendly, and knowledgeable about the Honda Pilot. We got a great deal and felt like a valued customer. Dealership was comfortable and our Finance Manager Dave did a great job walking us through the financing and protection options. Great experience and I would buy from StLouis Honda agsin!
Pat
Apr 26, 2015
Be sure to ask for Gina Bommarito. The sales manager was equally helpful., Dave.Thanks for making the purchase of a new Honda Accord such a good experience. I would not buy a car from anyone else.
Joe
Apr 23, 2015
Gina was very pleasant to work and helpful in my decision making process . Good follow up as I waited for the vehicle to be delivered .
Author
Apr 23, 2015
Mungenast Honda had the exact used car my wife and I wanted at the best price we could find. The staff was friendly and helpful, answering all of the questions we had and even giving us time to talk in private when we asked. We told them what we were looking for in terms of a monthly payment and they made it work for us. We also look forward to the free car washes for life. The only thing that kept me from giving Mungenast five stars is that they gave us much less than we were hoping for our trade-in. They were willing to haggle a little, but still gave us less than what we expected based on our research. We went ahead and took the deal because we didn't want to walk away from the exact car we wanted at the best price we could find, and they were still able to get our payments where we were comfortable.
s33rd
Apr 23, 2015
Great experience working with Joe Basler. Price was more competitive but Joe's responsiveness and service allowed the deal to be completed quickly and easily. I have been busy at work so the Internet process was great once we had driven a CRV. My Trade-in offer was a little lower than expected but it was high mileage and more of a convenience for me to trade it vs. taking the time to sell it myself.
sjh2755
Apr 21, 2015
Great experience! Bike was priced right and the test ride sold me. Sales person (Josh Rickly) was not high pressure and answered my questions. Odometer reading didn't match title. I called DMV to find out it didn't matter because of the age of the bike. It all worked out OK.
Sharon
Apr 19, 2015
At Mungenast Honda, I was treated with respect. Everybody that I encountered was very friendly and made me feel comfortable. I knew what car I wanted before I ever arrived on the lot. I was approached quickly and professionally, and within ten minutes I was out on a test drive. I was treated like a person instead of a dollar sign. I have been to a lot of car lots over the years, and this was by far the best lot that I have ever stepped foot on. I dealt with Kurt, and he was very professional and helped me with every step of the buying process. We negotiated on a price until we came to an agreement. He helped me with all of the questions I had and did everything he could to accommodate me during the buying process. If I had it to do all over again, I would definitely go back to this car lot. I will be going there with all my future car purchases and needs. I am very happy to be the new owner of a 2013 Chevrolet Captiva!
sladner7
Apr 19, 2015
At Mungenast Honda, I was treated with respect. Everybody that I encountered was very friendly and made me feel comfortable. I knew what car I wanted before I ever arrived on the lot. I was approached quickly and professionally, and within ten minutes I was out on a test drive. I was treated like a person instead of a dollar sign. I have been to a lot of car lots over the years, and this was by far the best lot that I have ever stepped foot on.I dealt with Kurt, and he was very professional and helped me with every step of the buying process. We negotiated on a price until we came to an agreement. He helped me with all of the questions I had and did everything he could to accommodate me during the buying process. If I had it to do all over again, I would definitely go back to this car lot. I will be going there with all my future car purchases and needs. I am very happy to be the new owner of a 2013 Chevrolet Captiva!
ewhalen
Apr 18, 2015
Gina and Bob helped us out together and we had a great experience. We felt like we got the best deal possible and they were willing to negotiate as well. The atmosphere at the dealership is friendly and Gina and Bob worked made sure all our questions were answered, even going to another building to get a DVD to try out. The only area for improvement would be an overall demo and review of vehicle features. Cars these days have a lot of bells and whistles. Luckily the Honda manual is good and the dealership is willing to help us out over the phone or in person at the dealership.
ewhalen
Apr 18, 2015
Gina and Bob helped us out together and we had a great experience. We felt like we got the best deal possible and they were willing to negotiate as well. The atmosphere at the dealership is friendly and Gina and Bob worked made sure all our questions were answered, even going to another building to get a DVD to try out. The only area for improvement would be an overall demo and review of vehicle features. Cars these days have a lot of bells and whistles. Luckily the Honda manual is good and the dealership is willing to help us out over the phone or in person at the dealership.
stuhro
Apr 17, 2015
Easy, convenient (I paid sales tax at the dealership and Kurt put the plates on my car), no game playing! My best car-buying experience!
pmg8754
Apr 15, 2015
Joe was great. He worked with me negotiating a price until I was satisfied. Would go there again. Since he is the internet manager I was able to do a lot of the haggling back and forth through email and the deal was pretty much done before I even went in.
cschoen01
Apr 14, 2015
We recently made a decision to purchase a new Honda CRV. Kurt Marty made the process enjoyable and worry free! Go see Kurt if you want a great deal!
Happy customer
Apr 12, 2015
Rob we extremely helpful when I told him of my situation. I previously had a 2012 CRV that I was leasing and after about a year into the lease my job moved further east and I had to move further west. I went from putting 5 miles round trip to and from work to 50 miles. Needless to say I was well over my lease limit in miles. Rob worked with me and my budget which enabled me to purchase this vehicle. I'm so happy I don't have to worry about mileage anymore. :)
Lori Toyota from Honda
Apr 8, 2015
I felt no pressure to buy from Kurt Marty. He was very helpful. He made the experience of buying a car easier than it would have been had I gone somewhere else. I would highly recommend going to Mungenast Honda and talking to Kurt Marty before you buy a car somewhere else and regret it.
tgstev00
Apr 6, 2015
Rob Carroll from the beginning was the consummate salesman. There was no pressure in having to buy any Honda on the lot. He was very informative and considerate of our time. We couldn't have done it without Rob. We would rate all aspects of this dealership as 5 stars. It all started with Rob.
Brian
Apr 6, 2015
Rick was absolutely the best sales person I have worked with when purchasing a vehicle...EVER. He was unhurried, patient, and well adept with the Odyssey features he presented us. We were very impressed with the way he was so welcoming and did not put any pressure at all for us to purchase the vehicle on our first visit. Mind you it took us three visits before we finally decided to get a vehicle. We did see a vehicle that matched the features we liked but we went ahead and still came back to Rick because we liked him so much we wanted to purchase a vehicle from him instead. He is a pleasure to talk to and I would no doubt purchase from him again should the time come.
Pjansen
Apr 5, 2015
Some dealers are just business. Sometimes cold and indifferent. They treat you like a number. Not at Dave Mungenast Honda. I will start this out saying I have visited about 10 dealers in the last 2 weeks. I was looking at a Rav4, Rogue or CRV. Really it was a toss up. I was about to leave work when I noticed a vehicle had just been entered in online at just before 5 pm. There were no pics yet. So I sent an email asking about pics. 2 minutes later as I walked out of work, I received an email from Kurt, my future salesman. He said he would personally send a couple of pics himself to me. In fact, before pics were on the Internet, he sent to me first. Kurt answered all my questions and looked out for MY interest. He held the CRV until I could get there to look at. The CRV was awesome. I'm sure I would not have it now without Kurt. Kurt was honest and knowledgeable. Showed me everything on the CRV. He was also patient and never showed any pressure. Very relaxed and forthcoming. Best car buying experience I've ever had. And I've bought a lot of vehicles in my lifetime. Also, Brandon in the finance department was also very friendly and made the financing part painless. Amazing. I've made a couple of new friends at Dave Mungenast. Fair pricing combined with a great selection. Try them, you will see. Thanks Kurt!
Mike1048
Mar 30, 2015
Kurt Marty was my sales rep he was great to work with he gave me time answered all questions and best of all did not pressure me to buy. When I said I would be back Monday to have my vehicle checked and work on a deal there was no pressure to stay and get it done now.
hana
Mar 30, 2015
Their price is good, and they give a really good price from he first, rather than waist time for negotiation. Strongly recommend to my friends.
mscholz
Mar 28, 2015
Kurt Marty was our salesman and he was great to work with. He worked hard on the deal. I would certainly highly recommend him. This is our 4th car purchased with MUNGENAST AUTOMOTIVE. We looked at other Honda dealers and none came close to Kurt's deal and service. He came through with everything he said.
TabithaJ
Mar 28, 2015
Mungenast St. Louis Honda was recommended to me by a coworker. I'm so glad that I took his advice. I checked the inventory online, did my research, then went up to the dealership to look at the 2 autos I had it narrowed down to. I test drive 1, fell in love, and made an offer...which was accepted...no back and forth nonsense. I worked with Kurt Marty...low pressure salesperson. The car buying process was so much smoother than I thought it would be. Very happy with my experience. Will most certainly recommend to others!
pdersch
Mar 28, 2015
Thanks for making my purchase so easy! Friendly and professional in every aspect. The car I wanted to see was waiting for me when I arrived and Kurt greeted me at the door. He answered all of my questions quickly and I was in and out with little fuss. Thanks for the pleasant experience!
mom9194
Mar 27, 2015
Gina Bommarito handled every step of my purchase with professionalism. She answered all of my questions, and checked in with me during and after the sale. I am very happy with my new Honda Civic EXL. I will recommend her as a salesperson to all of my friends and family members.
QUEdini
Mar 27, 2015
So my wife and were out just browsing potential vehicles. We stopped by Mungenast to look at 2014 Tundra. I met with Kurt Marty, and he was pretty cool about everything. He was very personable and not once did he pressure me about anything. Even though we were just browsing Kurt and Mark evaluated my trade and took REALLY good care of me. So much so that we were determined to buy from them. Everything worked out great, and I hope to be doing business with them on our next vehicle purchase.
mom9194
Mar 27, 2015
My salesperson, Gina Bommarito handled every step of my purchase with professionalism. She answered all of my questions, and checked in with me during and after the sale. I am very happy with my new Honda Civic EXL. I will recommend her as a salesperson to all of my friends and family members.
Gina
Mar 26, 2015
Gina at St Louis Honda provided the utmost positive car experience for me. She listened as I expressed what I was looking for in my next vehicle. I was on a tight budget and she worked hard to meet my needs. I am impressed with the the respect she provides to her customers.
Katie
Mar 23, 2015
We knew exactly what we wanted and did not want to pay for dealer extras. Joe Basler gave us the best e-price, Mungenast had the color in stock (actually, several) and the they met us in the middle with trade in price. It was the perfect experience! I hate surprises when buying a car. There weren't any!
Kristi7997
Mar 22, 2015
I bought a car on 3/13/15. I worked with Joe Basler, Garland Dismuke, and Dave Gierse. All 3 were great! I didn't feel pressured to buy or pressured to add on any extras. They sold me my 2015 cr-v for a great price and it was overall a great experience. I'd recommend them to anyone looking to buy a Honda.
Ron
Mar 21, 2015
This was the second CRV that I have leased. I happened upon Shan Herwig when I went into the dealership, and I am so pleased that I did. She could not have been more cheerful and helpful. Ask for her if you go to this dealership. I must add that the service has been excellent -- very friendly, helpful, and thorough, always keeping me informed as to what problems exist (minimal so far) and what is needed to be done.
Weezees
Mar 21, 2015
This was the best experience we've ever had buying a car. I feel like we got a fair deal with our new Accord. We got great financing with a low interest rate. It was a pretty painless process, and our sales rep, Gina Bommarito, made it even more enjoyable. Gina was very professional, very honest and forthcoming, helpful and friendly. She continues to check with us to make sure we are happy with our purchase. And we are!
Weezees
Mar 20, 2015
This was the best experience we've ever had buying a car. I feel like we got a fair deal with our new Accord. We got great financing with a low interest rate. It was a pretty painless process, and our sales rep, Gina Bommarito, made it even more enjoyable. Gina was very professional, very honest and forthcoming, helpful and friendly. She continues to check with us to make sure we are happy with our purchase. And we are!
rlbennett24
Mar 20, 2015
Gina Bommarito was the sales person for our last two Honda purchases. Her timing is impeccable. Even with snow and ice, she knows when to contact you. I emailed her questions and received responses - on her day off. Weve worked with another local Honda dealer (due to proximity from our home) and definitely prefer the Mungenast experience. My grandmother even purchased and had her Honda serviced here.
kkhenge
Mar 16, 2015
I emailed Kurt Marty, he answered all of my questions, and was thorough and timely. I appreciated that, and that is why I drove 45 minutes one way to buy from him vice other dealers in the area. The car was as represented online, and there were no surprises when I took it for a test drive with Greg Raup. Both gentleman made the experience quick and easy. Will recommend and return to this dealer.
Chrissy
Mar 8, 2015
Told him upfront what i wanted and didn't want to play games. There were none at all left with the right bike at a great price. The customer service here and the fact they actually know about the bikes is amazing. Josh knew this was only my second bike and took the time to come in on his day off for my final purchase and showed me a few small things to help me out. I love the fact they do a full 40 point inspection before they will even sell a bike there. I know when i hit the road this spring i have no worries. I will be back in a few years for my next bike. Also glad that I was able to buy my daughter and I new helmets right there as well. Thanks guys you are great.
BradWallace
Mar 5, 2015
I cold called Tim Farce, informed him of the type of salesman I wanted to work with. He placed me with Mr. Elmer Watson. Mr. Watson was easy going, laid back, listened carefully and in no time we chose our next purchase. The Manager Mark Wichman & F&I Specialist Brandon Cozzens were indeed part of the smooth process. One of the easiest, pleasurable automotive purchases I have ever made.Brad WallaceEdwardsville, ILL.
Chrissy
Mar 5, 2015
Told him upfront what i wanted and didn't want to play games. There were none at all left with the right bike at a great price. The customer service here and the fact they actually know about the bikes is amazing. Josh knew this was only my second bike and took the time to come in on his day off for my final purchase and showed me a few small things to help me out. I love the fact they do a full 40 point inspection before they will even sell a bike there. I know when i hit the road this spring i have no worries. I will be back in a few years for my next bike. Also glad that I was able to buy my daughter and I new helmets right there as well. Thanks guys you are great.
CollegeMom
Mar 5, 2015
We got caught between a rock and a hard place when our son's car, which had already turned 21 before him, decided to call it quits just when he needed it the most, between a full-time college course schedule, work study, and a part time job...and I think he was supposed to visit home once in awhile. Thank you to Kurt Marty and the Mungenast St. Louis Honda team for looking at a tight budget, a tight price range, THE one big tight ball of stress... A NEW CAR... and smoothing the whole thing out with a great car, perfect price range, affordable financing, and fantastic follow-up service and customer care.
di2al2ai
Mar 4, 2015
We got caught between a rock and a hard place when our son's car, which had already turned 21 before him, decided to call it quits just when he needed it the most, between a full-time college course schedule, work study, and a part time job...and I think he was supposed to visit home once in awhile. Thank you to Kurt Marty and the Mungenast St. Louis Honda team for looking at a tight budget, a tight price range, THE one big tight ball of stress... A NEW CAR... and smoothing the whole thing out with a great car, perfect price range, affordable financing, and fantastic follow-up service and customer care.
amys518
Mar 4, 2015
Great dealership. I've always been treated kindly and with respect. From Gina in Sales to all the people in the Service Department. Highly recommend Mungenast St Louis Honda.
ryang33
Mar 4, 2015
Came in to just look and test drive, however Kurt Marty found the exact car we were looking for within our price range. Kurt was very helpful, pleasant, and professional. He answered all of questions and had the knowledge to make the sale. After we purchased the vehicle there was an issue with the alignment, Kurt to us to bring it right up. We brought it up there and the service department was also fantastic. They were courteous and professional. We did not have an appointment, however they were able to fit us in and took care of everything. We did have to wait a few hours, again the staff went above and beyond to keep us updated on progress and gave us a free oil change the next time it is needed since we had to wait so long. All I can say is that this dealership is focused on the customer and making sure that the vehicle you purchase is in tip top condition.
ringwald15
Mar 3, 2015
I requested a price for a CRV online and received a quick reply from Joe Basler. I came into the dealer for a test drive and Joe was very friendly and easy to work with and not pushy at all, just informative. Went to another dealership just to compare, and the service was horrible and the salesmen were extremely pushy and borderline intimidating. I came back to Mungenast and completed my purchase. So far the service has been outstanding. Dave was very helpful during the completion of the loan and other paper work as well as discussing warranties and service packages. All around great experience.
grronat
Mar 3, 2015
I knew exactly what I wanted and swapped several emails with Joe Basler, who worked out a price with me before I ever came in. When I got there, he had the exact car ready to go and all I had to do was test drive it. Upon return, we talked for a few minutes and then I agreed to purchase the car for the agreed upon price + the additional items I requested, like the remote engine start. All told, I was completely done in about 3 hours and I had not felt any pressure at any time. I am very happy with my experience and would recommend St Louis Honda and Joe Basler to anyone looking for a hassle-free time. And getting it done via email first made everything that much simpler when I was ready to buy.
ringwald15
Mar 3, 2015
I requested a price for a CRV online and received a quick reply from Joe Basler. I came into the dealer for a test drive and Joe was very friendly and easy to work with and not pushy at all, just informative. Went to another dealership just to compare, and the service was horrible and the salesmen were extremely pushy and borderline intimidating. I came back to Mungenast and completed my purchase. So far the service has been outstanding. Dave was very helpful during the completion of the loan and other paper work as well as discussing warranties and service packages. All around great experience.
sully
Mar 1, 2015
My recent purchase of my first car could not have been easier or more pleasant. Rob Carroll helped me explore my options to help me find the perfect car for me. His advice was incredibly helpful, and making sure I made the right choice for me was his top priority. He asked me questions to help me narrow down my search and find out what I really wanted, which made the search much less overwhelming. I thoroughly enjoyed working with him and the rest of the Mungenast St. Louis Honda team. I received an incredible deal on my car, and I could not be more pleased with my purchase.
janegraceanni
Mar 1, 2015
He is a very nice person, very accommodating, explained in detail the car features, the operation, gave us several options, helped and expedited the processing of the car loan, insurance coverage , no hassle, on time in the delivery of the car in clean and perfect condition. We felt very comfortable with him and most of all, i like his sense of humor.I will highly recommend him and the dealership and especially the Honda cars to my friends and relatives.
kcoconnell
Feb 25, 2015
My experience with Rob Carroll and the folks at Mungenast was pleasant and professional. I genuinely appreciate their patience and extra efforts involved in order to make sure that I was completely satisfied. Their efforts in helping me to obtain the best possible financing gave me the incentive to terminate my leased vehicle and successfully purchase my new Civic. Overall, I can't thank them enough for their efforts.
charles meyer
Feb 25, 2015
After having a not so great experience at another dealership, I stopped by Mungenast Honda to see if Rob Carroll and I could make a deal. Rob and I were able to make a deal and it was a pleasure working with Rob and the dealership. Rob was very understanding of where I needed to be and there was no pressure to make the deal. I appreciate his being upfront with me about everything. Rob is definitely a great asset to the dealership. I have been a client of Mungenast Honda since 2003 and they have been great to work with.
GH
Feb 23, 2015
We had a matter-of-fact, comfortable, no-pressure purchase experience with Shan Herwig. She sought to provide answers to our many questions and made the purchase easy. Shan provided such an excellent environment that we will recommend her to family & friends. GH
TinaD.
Feb 23, 2015
Joe Basler was wonderful to work with on the purchase of my new Honda CRV. This was by far the easiest, most professional and pleasant car purchase experiences in my 30 plus years of purchasing cars! Joe didn't waste any of my time and was forthright from the beginning. He definitely redefines the new car salesperson. I will definitely refer others to Joe and St. Louis Mungenast Honda.
GH
Feb 23, 2015
We had a matter-of-fact, comfortable, no-pressure purchase experience with Shan Herwig. She sought to provide answers to our many questions and made the purchase easy. Shan provided such an excellent environment that we will recommend her to family & friends.
Rmr
Feb 20, 2015
I purchased a new Accord using the internet pricing method. Received a prompt reply from Joe Basler with the price which was several hundred dollars lower than other dealerships. Thought the appraisal of my trade was very fair. Paperwork was completed in less than an hour with no high pressure sales for extended warranties etc. Best car buying experience I've had and I've bought 15 or so cars in my lifetime.
Satisfied Fam of 4
Feb 19, 2015
We really appreciate all of the hard work and EXTRA effort that Kurt Marty put in to our search and purchase of a vehicle. I couldnt have felt even more at ease after getting to know Kurt. He is a model employee, and a sincere, dedicated family man. You all should be proud of his passion and persistance that he displayed throughout our search. He is exactly what I would have expected from a dealer, and more. We absolutely love the vehicle we purchased. I have already, and will continue to refer my friends and family to Mungenast and Kurt Marty. We will definitely shop at Mungenast, and work with Kurt again in the future. Thank you, Kurt and Mungenast for everything.
Rmr
Feb 19, 2015
I purchased a new Accord using the internet pricing method. Received a prompt reply from Joe Basler with the price which was several hundred dollars lower than other dealerships. Thought the appraisal of my trade was very fair. Paperwork was completed in less than an hour with no high pressure sales for extended warranties etc. Best car buying experience I've had and I've bought 15 or so cars in my lifetime.
dh
Feb 18, 2015
We bought our used 2007 Odyssey at Mungenast a few years ago and experienced excellent service while getting a great deal. No pressure at all from the sales staff (Rick Brennan) ....just help in answering questions and trying to find the best deal for us. Four years later, we experience more of the same. The previous salesperson contacted Joe Basler and let him know what we were looking for and we couldn't have asked for a better car buying experience. I would definitely recommend Mungenast to anyone looking to purchase a new or used car and I would highly recommend Joe to help make that experience a great one! Dennis
dhowie
Feb 17, 2015
We bought our used 2007 Odyssey at Mungenast a few years ago and experienced excellent service while getting a great deal. No pressure at all from the sales staff (Rick Brennan) ....just help in answering questions and trying to find the best deal for us. Four years later, we experience more of the same. The previous salesperson contacted Joe Basler and let him know what we were looking for and we couldn't have asked for a better car buying experience. I would definitely recommend Mungenast to anyone looking to purchase a new or used car and I would highly recommend Joe to help make that experience a great one!Dennis
tmayer6970atgmail.com
Feb 12, 2015
This is my 2nd purchase from Mungenast. Kurt Marty was flexible, low-key and a good guy to deal with. Great sense of humor and doesn't apply any pressure. Overall an excellent buying experience, again! ( I cannot remember the great gal that handled the paperwork but ditto to her, she was fantastic!)
dmartin
Feb 12, 2015
Gina Bommarito worked hard to earn our business, as we are first-time Honda buyers. She is energetic with a bit of a sense of humor, which made our buying experience less stressful. I appreciated her follow-up phone call, a few days after we had taken our Odyssey home, as she immediately had solutions to a few problems I was having in customizing the settings. I wouldn't hesitate to buy another vehicle from Gina.
JessicaL
Feb 12, 2015
I was so impressed by the dedication and excellent service Mungenast provided. We went in to ride a victory. We encountered a sales man who's you cold tell was new. He was polite attentive and educated about what we wanted. I went dealership to dealership and I always compared my expeience there to Mungenast. No one could surpass the dedication they had given us. We bought our victory and have been very pleased with it and the experience we had finding it.
Debi Martin
Feb 12, 2015
Gina Bommarito worked hard to earn our business, as we are first-time Honda buyers. She is energetic with a bit of a sense of humor, which made our buying experience less stressful. I appreciated her follow-up phone call, a few days after we had taken our Odyssey home, as she immediately had solutions to a few problems I was having in customizing the settings. I wouldn't hesitate to buy another vehicle from Gina.
Jessica
Feb 12, 2015
I was so impressed by the dedication and excellent service Mungenast provided. We went in to ride a victory. We encountered a sales man who's you cold tell was new. He was polite attentive and educated about what we wanted. I went dealership to dealership and I always compared my expeience there to Mungenast. No one could surpass the dedication they had given us. We bought our victory and have been very pleased with it and the experience we had finding it.
Amber Krummel
Feb 11, 2015
Gina went above and beyond. This is our 3rd car we have bought from her and wouldn't go anywhere else. We love our odyssey!Thanks Gina
dzavor
Feb 11, 2015
We were looking for a used Pilot, found one at another Mungenast Dealership. Kurt Marty did what he had to to get us with the car we wanted! Greg Raup took us through the whole purchase process with ease. They made us feel like old friends! Will definitely buy the next car here!
2015 Pilot
Feb 8, 2015
We purchased a 2015 Honda Pilot. Fell in love with this vehicle at the car show 3 years ago and finally ventured out to buy it. We received a referral from a friend to ask for Shan Herwig. She is the best sales associate we have ever worked with. It was a great experience working with her. Within a few minutes of meeting Shan we were test driving a car. She listened to what our needs were and made sure we would be happy with our purchase. She provides stellar service. We are already talking about purchasing another Honda from her. First time ever that I've purchased a car and been excited about it. We absolutely love our Pilot. Thank you Shan for making our purchase an easy and pleasant experience!
traciew
Feb 7, 2015
I had to choose a star to leave a review, but I wouldn't even give them one star if I had the chance.I bought my 2nd car ever at this dealership back in 2012. I had one of the worst experiences ever, spending a total of 11 1/2 hours at the dealership because they "forgot" to submit my paperwork to the banks. Then after they did, it still took forever because the salesman was terrible and I suppose the finance person back then had better things to do. All said and done, a different finance guy came in and got me taken care of. But I was still very upset by how long I spent here.Flash forward to December, 2014. I wanted a new car. There was NOTHING, and I mean NOTHING, wrong with my car. I just wanted a smaller SUV because I wanted to sit up higher. I found one, and liked it a lot. I had told the salesman prior to coming about the terrible experience I had before, and how I was super hesitant about returning to this dealership. He assured me he would take care of me and I wouldn't have an experience like I did. Brian P in Finance helped with this deal, and he's FANTASTIC!!! He's the ONLY person I prefer to deal with. So I bought the car, took it home, and really liked it. 13 days after having the car, a bunch of lights regarding engine, hybrid, traction control and stabilitrak came on. Took it in and they said they couldn't find anything wrong, and maybe it was a loose wire. Said they unplugged all the wires and plugged them back in and it was good to go. Picked the car up 5 days later, and later that night on the way home, the SAME lights came back on. Took it in the next day, and they ended up having my car for 2 WEEKS!!!!!!!! Said that the engine censor module was failing, and they would get GM to replace it. Only GM said they only replace things when they go completely out, and it hadn't yet. I didn't feel comfortable driving it and explained my concern, and they said they would go buy the part themselves and replace it. Great! Or so I thought. Get the car back after 2 weeks, and at this point, they had my car in their possession longer than I had since purchasing the vehicle. I am beyond pissed at this point! 2 DAYS after having the car, the SAME LIGHTS came BACK ON!!!!! I furiously called the Used Car Director Tim Farace, and told him I didn't want the car now. It seemed like it was MY fault they sold me a lemon. If it's having this many problems, obviously it's a xxx and I don't want it. So I took the car back, and had to get another one from there, which I'm not happy about. But since they took my trade in, I was either going to have them buy my car back and send me on my way with no car and no way to get anywhere, or get another car from them. I think that's absolutely horrible customer service. They knew I had no other car to get to another dealership and didn't offer me a way there. I was also told they had put about 300 miles on my car. After getting it back, I saw they put well over 650 miles on my car. Totally not the same, thanks. And they only offered me a free oil change, and after I complained, offered me 2 more oil changes and a tire rotation. Uh, no thanks.Anishur in service was spectacular also. He was always very informative and always was pleasant and answered any questions I had, or found out the answer if he didn't know.Also, I had left messages with just about every single person in the office, including but not limited to the General Manager Tim Bonagirio, his assistant, other people besides Brian P in finance, the customer service department , etc, and NO ONE likes to return phone calls. It took me being a total xxxxx and telling the operator who answers the phone when you initially call to get me to an ACTUAL PERSON because I was not leaving another xxxx message to actually get something accomplished. Do not buy from here. You will be highly disappointed as their customer service is absolutely atrocious and horrid.To comment on their comment of my review.................I'm sorry you feel that way. I should have never had to ask for things to be corrected or things in general to be done PERIOD. Those things should have been corrected in the first place. If your dealership wouldn't have sold me a car with so many problems, you wouldn't have had to buy the car back. Just saying. If you guys were #1 in customer service like you all claim to be, you would have given great customer service the FIRST time. Bottom line. I stand behind my review of you guys being a terrible dealership, apart from Brian P and Anoushir. There were things your dealership and customer relations department could have done to make my experience better, but simply chose not to.
Tash
Feb 4, 2015
It was my first time buying a car, and it went a lot smoother than what I expected. The car was in perfect condition, the people were friendly and understanding, and they weren't pushy at all. A great first experience!
irishmcq1
Jan 31, 2015
Second time within less than a year we purchased cars from this dealership. We gave them a price and they stuck to our budget. Signing the papers was quick and easy. My ONLY complaint is that they didn't give me a full tank of gas upon purchase....it was only half full.
2012 Odyssey
Jan 30, 2015
We were looking for a specific used odyssey, and of the 15 dealerships we talked to Mungenast and Kurt Marty were the easiest to work with. During a process where most of the salespeople we talked to were pushy and always on edge, Kurt found the perfect balance of being there for us to answer questions while not pushing us for a decision. He was truly a breathe of fresh-air when other dealers and salespeople were suffocating us with their need for a quick answer. Thank you, Kurt, for making sure our experience was positive!
2012 Honda
Jan 30, 2015
We were looking for a specific used odyssey, and of the 15 dealerships we talked to Mungenast and Kurt Marty were the easiest to work with. During a process were most of the salespeople we talked to were pushy and always on edge, Kurt found the perfect balance of being there for us to answer questions while not pushing us for a decision. He was truly a breathe of fresh-air when other dealers and salespeople were suffocating us with their need for a quick answer. Thank you, Kurt, for making sure our experience was positive!
Irishmcq1
Jan 29, 2015
Second time within less than a year we purchased cars from this dealership. We gave them a price and they stuck to our budget. Signing the papers was quick and easy. My ONLY complaint is that they didn't give me a full tank of gas upon purchase....it was only half full.
Marsha
Jan 27, 2015
I love the Mungenast Family dealership and bought my first CR-V from them. They are so organized and everyone is so friendly! Joe was an excellent salesman to work with!!! He didn't make me feel rushed and answered all my questions and it was a great experience! I've sent others to the dealership and I will continue to do so again! I love my 2nd CR-V and now my daughter wants one!
Marsha
Jan 27, 2015
I love the Mungenast Family dealership and bought my first CR-V from them. They are so organized and everyone is so friendly! Joe Basler was an excellent salesman to work with!!! He didn't make me feel rushed and answered all my questions and it was a great experience! I've sent others to the dealership and I will continue to do so again! I love my 2nd CR-V and now my daughter wants one!
Baalman
Jan 19, 2015
This is the 3rd Honda CRV we have bought from Mungenast Honda and we have had Shan Herwig as our salesperson all 3 times and we can't say enough good things about the dealership and about Shan. Matt Phillips in finance was a pleasure to deal with also. We drive almost an hour to get to the dealership from our home but going to Mungenast was the best decision we ever made. Tried another Honda dealership back in 2012 and we could not get out of there fast enough. Went to Mungenast then and have never regretted our decision. Great sales experience and wonderful service after the sale. You will not regret dealing with Mungenast or with Shan.
Karla
Jan 19, 2015
This is the 3rd Honda CRV we have bought from Mungenast Honda and we have had Shan Herwig as our salesperson all 3 times and we can't say enough good things about the dealership and about Shan. Matt Phillips in finance was a pleasure to deal with also. We drive almost an hour to get to the dealership from our home but going to Mungenast was the best decision we ever made. Tried another Honda dealership back in 2012 and we could not get out of there fast enough. Went to Mungenast then and have never regretted our decision. Great sales experience and wonderful service after the sale. You will not regret dealing with Mungenast or with Shan.
Does his homework
Jan 17, 2015
Joe Basler was excellent. Internet communication was straight-forward. Negotiation was civilized. Eventually, he beat out another very good salesman on price. Financing was easy, but the finance guy's scripted pitch about extended warranties, gap insurance, etc was a total and unavoidable waste of time. I contacted internet departments at six dealership. One was dreadful and two were useless. Next time I will only use two and Mungenast is one of those.
JMP
Jan 16, 2015
Craig Newport helped to make my car buying experience a smooth and delightful experience. Buying a car had previously been a less then enjoyable experience for me, BUT Craig was very informative, listened to my needs and patiently recommended the CRV model best for me. I would highly recommend Craig and Mungunast to anyone interested in a new Honda.
asldkfj
Jan 16, 2015
I can't say enough kind words about my sales guy Kurt... He was one of the best sales people I have ever dealt with. NO pressure and just an easy going guy. I never felt anything other than honesty and sincerity from him. The car I wanted (Cadillac SRX) was listed on their website for a great price and so I went and looked. It was in very nice shape, while I was looking at it they were looking at my trade. Unfortunately, the trade didn't carry as much value as I had hoped. I left but wanted the car! Deciding to see if I could bridge the gap between the value of my vehicle and what they could offer on trade, I posted mine on Craigslist. Later, when Kurt and I spoke again, he and his manager were very easy to work with. We had two deals arranged, a better deal for my trade or, in the event I could sell it on my own, a no trade deal.As it turns out, I was able to sell my car privately to another buyer. This left me stuck at my office with no car but Kurt was very kind to come and collect me from my office an bring me back to the dealership to make the purchase. Well done Kurt!Post sale was a bit different... I waited about 1.5 hours to see the business manager or financing guy, cant remember his title. When I finally did get in to see him, he was pretty hard selling me on the vehicle warranty. I hadn't done any homework on the topic so I wasn't prepared to spend $3k to $4k on the spot. He pushed several times until I very clearly told him I wasn't going to buy on the spot.They fueled up the car with a full tank and I was off with my purchase. All in all, the sales experience was exceptional and the financing was probably to be expected. I know they didn't make much on the car so working to make some profit in other areas should have been expected, albeit in a more subtle fashion.
zman47
Jan 14, 2015
Kurt Marty helped me out some much with buying my second car even I had no credit and no co-signer, he went completely out of his way to help me though, dave mungenast was the best dealership i went to all day and was the only one that didnt turn me down, and Kurt is the reason I'm driving a 2012 civic right now
JMP
Jan 14, 2015
Craig Newport helped to make my car buying experience a smooth and delightful experience. Buying a car had previously been a less then enjoyable experience for me, BUT Craig was very informative, listened to my needs and patiently recommended the CRV model best for me. I would highly recommend Craig and Mungunast to anyone interested in a new Honda.
Roger
Jan 13, 2015
It's the 21st century, the age of information and knowledge. You can find just about everything you need to know about the car your buying; from features to reviews to pricing. People enjoying the Amazon experience and are willing to pay more, why? Because they can get everything they need to know about the item they want to purchase. Same thing with cars. Rob understands that experience and understands and respects his customers. For that type of experience, I am willing to do business with him. He was intelligent and knowledgeable about the car he was selling. He was able to figure out exactly what I wanted and the direction I was going in terms of the model and trim. (Odyssey Touring) He also expected his customers to do some homework on pricing and what they are looking for so he can be as transparent as possible about MSRP and dealer invoice, and what is reasonable sales price. I truly enjoyed working with him during this purchase. I would expect to buy from him again in the future. There was no pressure (never called to pressure me once after we spoke the first time). I called and said I was visiting the dealership. He showed me the car. Showed me MSRP and invoice (which I have already looked up on the internet), showed me what was a the reasonable sales prices (that I also agreed). Show me the inventory. I told him I would have my finance ready the following week. I called him on my way back in the following week. I showed up, wrote a check and I drove the car away. Simple as that. He understands the buyers experience. People are willing to pay more for better experience (isn't that's why people pay for Amazon Prime Membership?) Thanks, Rob.
pmw
Jan 12, 2015
Craig Newport was recommended by a friend. I couldn't be more pleased. Craig was very friendly, professional, and didn't use high pressure sales tactics. He was very patient with all my questions and spent all the time necessary to show me all the features in the car. I felt comfortable and a good deal was negotiated. Craig made the buying process pleasant.
zoich
Jan 12, 2015
It's the 21st century, the age of information and knowledge. You can find just about everything you need to know about the car your buying; from features to reviews to pricing. People enjoying the Amazon experience and are willing to pay more, why? Because they can get everything they need to know about the item they want to purchase. Same thing with cars.Rob understands that experience and understands and respects his customers. For that type of experience, I am willing to do business with him. He was intelligent and knowledgeable about the car he was selling. He was able to figure out exactly what I wanted and the direction I was going in terms of the model and trim. (Odyssey Touring) He also expected his customers to do some homework on pricing and what they are looking for so he can be as transparent as possible about MSRP and dealer invoice, and what is reasonable sales price. I truly enjoyed working with him during this purchase. I would expect to buy from him again in the future. There was no pressure (never called to pressure me once after we spoke the first time). I called and said I was visiting the dealership. He showed me the car. Showed me MSRP and invoice (which I have already looked up on the internet), showed me what was a the reasonable sales prices (that I also agreed). Show me the inventory. I told him I would have my finance ready the following week. I called him on my way back in the following week. I showed up, wrote a check and I drove the car away. Simple as that. He understands the buyers experience. People are willing to pay more for better experience (isn't that's why people pay for Amazon Prime Membership?) Thanks, Rob.
James
Jan 10, 2015
Have purchased several vehicles from both the Honda and Hyundai Mungenast dealers over the years with no complaints. Both are straight forward with no nonsense. They immediately quote a solid price and do not play any games related to add-ons, etc. Neither dealer is geographically very convenient for me but my occasional attempts to engage my local dealers always result in games and disappointment. Despite a busy buying time of the year, Joe was very courteous and accommodating throughout the process.
James
Jan 10, 2015
Have purchased several vehicles from both the Honda and Hyundai Mungenast dealers over the years with no complaints. Both are straight forward with no nonsense. They immediately quote a solid price and do not play any games related to add-ons, etc. Neither dealer is geographically very convenient for me but my occasional attempts to engage my local dealers always result in games and disappointment. Despite a busy buying time of the year, Joe was very courteous and accommodating throughout the process.
Robert
Jan 9, 2015
A very pleasant experience. Everyone was very caring, very friendly and.quick. Joe was very efficient, since we had purchased a 2013 Honda pilot from him two years ago he had all of the papers ready to go & we were in and out!
mef7xf
Jan 8, 2015
Kurt and Greg were great to work with. Kurt responded to my emails in an expedited fashon and the car was ready to go for a test drive when I arrived. I got a great deal on it and enjoyed the quick easy process of purchasing. I felt like they really strived to get my business and make sure I was completely satasified.
renner111
Jan 8, 2015
I was sort of dreading buying a new car because of all of the haggling and back and forth that I typically associate with the process. I was able to do most of the negotiating by email and got exactly the car that I wanted at what I felt was a fair price. The process was not awkward or difficult and I certainly found it to be efficient. Josh was friendly, knowledgeable, and effective without being pushy. I would purchase again from Mungenast.
Kim
Jan 6, 2015
I bought my first Honda from Rob in 2012. Rob was great to work with and I was 100% pleased with the deal. He took time to explain all the features in the Pilot. We had all of our maintenance done at Mungenast and the service department was great. I traded my 2012 Pilot for a 2015 this past weekend. Worked with Rob again and I couldn't be happier with the deal. He is fantastic to work with and I would recommend him to anyone looking to purchase a new car.
Seth
Jan 6, 2015
Rob was helpful and stayed late to close a sale. Pricing was competitive and the service I was getting at Mungenast was much better than other dealerships I had visited.
SethS
Jan 5, 2015
Rob was helpful and stayed late to close a sale. Pricing was competitive and the service I was getting at Mungenast was much better than other dealerships I had visited.
mattyk22
Jan 5, 2015
This car buying experience was great. Gina did a great job of following the bid specifications and following up throughout the process. We would definitely purchase other vehicles from Gina and Mungenast in the future!
Matt Kalisiak
Jan 5, 2015
This car buying experience was great. Gina did a great job of following the bid specifications and following up throughout the process. We would definitely purchase other vehicles from Gina and Mungenast in the future!
mmems1s
Jan 3, 2015
This is the 2nd time I have worked with Joe Basler and he definitely outdid himself. He was very patient with all of my questions and worked his tail off. I couldn't have asked for a better experience. He is the complete opposite of the car salesman stereotype and I would recommend him to anyone and everyone.
Melanie Ems
Jan 3, 2015
This is the 2nd time I have worked with Joe Basler and he definitely outdid himself. He was very patient with all of my questions and worked his tail off. I couldn't have asked for a better experience. He is the complete opposite of the car salesman stereotype and I would recommend him to anyone and everyone.
jenmeister
Dec 26, 2014
This was by far the best car buying experience I have ever had. Gina was great! I would definitely come back to her if I wanted to buy again. :)
Melody"florida girl"
Dec 24, 2014
This was my first car buying experience in 12 years. I walked in the door and was immediately greeted by a friendly staff. I was worried about the financing, but was reassured that it wouldn't be an issue. Kurt and I went to look at the car I had picked out earlier that day and then proceeded to financing and within a few minutes I was approved. After the paperwork was complete I drove home in my new car. The whole process took less than 2 hours. I would highly recommend Mungenast Honda for anyone looking for that stress-free car buying experience
MKCook
Dec 17, 2014
Kurt and Brandon were both very friendly and helpful with all my questions. I appreciated not having to go to another building this time to do the financing, made it much easier. I look forward to the "streamlining" of all the paperwork someday, but this was a great experience for me and I love my new CR-V. I am a return customer because of my prior purchase and the service I received the last few years.
siddens
Dec 17, 2014
Completely hassle free and Kurt was a delight to purchase a vehicle from. Defiantly will be recommending this facility to my friends and family. Thanks so much!
laura.marty.75
Dec 16, 2014
I recently brought my vehicle in after it coughed and sputtered when I tried to start it in the morning. I wasn't sure what was happening, but I can't be without my vehicle! I have foster children, and spend a good portion of my day in my vehicle. Dan did a preliminary check, and made sure my battery was good, then tested the starter. He visually inspected the connections. All seemed fine, and the vehicle started up without any problems several times. Dan walked me through the possibilities - and gave me a good list of problems/indications that suggest I needed additional service. However, since the car was working fine, and I've had routine maintenance done on it at Honda, Dan suggested that I wait on any additional service. My car has been working fine ever since, and Dan saved me a lot of money. I always bring my car to Honda because of Service Personnel like Dan - people who take the time to understand my concerns and check my car out rather than just taking it in back and charging me a lot of money. Thanks Dan!
Patti V.
Dec 12, 2014
My husband and I both agree that this car purchase experience was by far the best we have ever had and GIna made it a wonderful, calming, satisfying experience for us. We will definitely recommend the dealership as well as return ourselves!
pvogt
Dec 11, 2014
My husband and I both agree that this car purchase experience was by far the best we have ever had and GIna made it a wonderful, calming, satisfying experience for us. We will definitely recommend the dealership as well as return ourselves!
jon.deuchler
Dec 10, 2014
After 18 years and 310,000 miles, it was finally time to replace my '96 Accord. I decided on a new Civic and St Louis Honda was my only choice for a dealership. I've been using their service for 14+ years and they have been terrific. I priced other dealers and everybody was close but the serves, friendliness, ease of business tipped the scales.I started out by trading e-mails with Joe Basler and he was friendly, helpful and easy to do business with. I don't know if it will be 14 years until my next car but I'm already know where I'll shop first.
babs2shop
Dec 1, 2014
I was in the hunt for a particular 2013 Honda Civic and found my perfect one at Mungenast. I spoke to Kurt Marty ahead of time about the car and immediately liked him and his selling style.Since the car had just gotten to the dealership a couple of days before, it needed cleaning up. Kurt made sure it was all clean and ready to test drive by the time I arrived. I fell in love with the car and purchased it that night. Everyone at that dealership could not have been nicer.I would highly recommend Mungenast to anyone.
Susie Morice
Dec 1, 2014
At Dave Mungenast Honda this past Friday, amidst the craziness of Black Friday on South Lindbergh, I bought a new Honda CR-V. Buying a car at the prices we now face at the dealerships is an anxiety-ridden experience, EXCEPT for the excellent guidance and assistance Shan Herwig afforded me in the process. She was knowledgable, and I'd go back to her in a heartbeat. This is my second CR-V from DMungenast, and the professionalism and down-to-earth character of Shan made this fun.
Happy New Owner of a CR-V!
Dec 1, 2014
At Dave Mungenast Honda this past Friday, amidst the craziness of Black Friday on South Lindbergh, I bought a new Honda CR-V. Buying a car at the prices we now face at the dealerships is an anxiety-ridden experience, EXCEPT for the excellent guidance and assistance Shan Herwig afforded me in the process. She was knowledgable, and I'd go back to her in a heartbeat. This is my second CR-V from DMungenast, and the professionalism and down-to-earth character of Shan made this fun.
js2664
Nov 28, 2014
After calling and emailing different dealerships in the area joe basler was great to work with. He got back with me right awsy every time and gave me the the best price and absolute best new car buying experience.
cardsgirl127
Nov 24, 2014
Long story short, my husband and I both bought Honda Fits a week apart. My husband had to get a new car quickly. He went to Mungenast because he saw they had what he needed in stock. Shan was amazing and helped him out. He kept texting me how nice she was and did everything possible to help him. He told me when I was ready to get my car, I had to go to Mungenast and not the Honda dealer closer to home. This past Friday, I went in to talk to Shan about ordering a Fit for myself. I wasn't in a hurry to get mine (but couldn't wait because loved my husbands car). The next thing I know, Shan was helping me so I could get my car that day. The entire process went smooth, and I left very quickly in my new car. I still cant believe I have it and I love love love the Honda Fit. Thank you soooo much for being so helpful!!!!!!
David
Nov 20, 2014
I recently purchased a Honda Odyssey EXL from Josh. I live in Springfield and contacted. 5 different dealers within a few hundred miles to compare vehicles and prices. I chose this dealership because of Josh 's professionalism and great initiative and responsiveness. He was clearly better prepared to sell a car to out of town customers than any of the other dealers. Just comes down to responsiveness and attitude. You would think that would be more common nowadays but I didn't 't find that to be the case. We drove to St Louis on a Saturday morning and the van was all ready to go when we got there with the accessories we wanted. It was very busy but. Josh helped us out and grabbed his used car finance manager to finish up the deal so we could go see some favorite St Louis spots that afternoon. This dealer is definitely a good option for anyone within a few hours drive.
Wilbanksmd
Nov 19, 2014
I recently purchased a Honda Odyssey EXL from Josh. I live in Springfield and was shopping within 200 miles to compare offers. I contacted 5 different Honda dealers. Hands down, Josh was the most responsive and seemed to be the most comfortable in dealing with phone calls and emails. You would think nowadays that all professional car salespeople would adapt to customers shopping online, and understand that it isn't a big deal for customers to drive a few hours when spending over $30,000. But Josh was clearly better prepared than the others. Josh was well prepared to answer questions and negotiate the specifics to close the sale before we drove up. When we arrived the van was ready to go with all the accessories we wanted. It was a very busy Saturday morning so the finance office was backed up, but Josh helped us out and grabbed the used car finance manager so we could finish the deal and use the rest of our day to hit some favorite St. Louis spots. I would highly recommend this dealership to anyone within a few hours drive. They are very professional and were much more flexible than the competing dealers I contacted.
caroline.m.whiting
Nov 17, 2014
From the first time I inquired about this car, I knew I had found a good dealership! The response time for my emails sent was never more than 10 minutes! And that impressed me A LOT! We knew we were going to purchase a car soon. We went to another dealership earlier the same day and although the sales staff was friendly, we were quickly told that there is "very little" negotiating room in the sticker price of a car we wanted. We were told that there are no dealers in STL that would take the price I wanted to offer. We left. When we got to your store, we were ready to make a deal. And did we ever! I have done a lot o research about the Hyundai Elantra and I knew that is the car I wanted and I knew my top dollar price. Not only was the negotiating experience quick and painless, but Greg, Kurt and Joe were so friendly! I purchased this car for my soon to be 16 year old son, and I brought him with me to learn about purchasing process. He was so excited that I was able to make his wish come true! And for that....I thank you so much! I will recommend your store to all of my friends and colleagues! Thank you again for your professional and courteous manner!! You guys ROCK!
tvass
Nov 15, 2014
My salesman, Joe Basler, did a great job with my second leased CRV. His attention, knowledge, and politeness is the reason for my return and I will continue working with Joe.
leoandmk
Nov 14, 2014
I recently purchased my Honda CRV from Shan Herwig. She was so great to work with. We were undecided on a model and she was extremely patient with us. We found the perfect car with her expertise. I would highly recommend Shan! It was the easiest car buying experience that I have ever had - no hassles and great customer service. Thank you!!
bbarnes76
Nov 13, 2014
The STL Honda buying process was efficient and very professional. Gina did an excellent job understanding what we were trying to get done and worked with us to accomplish our objectives efficiently and professionally. Gina was very straight forward and professional to work with.
edob111
Nov 12, 2014
Gina is the key to a straight forward shopping experience while getting the info you need. She has worked with us for 3 different cars, she is committed and proud of the dealership.
hcobb327
Nov 10, 2014
I recently purchased a precertified 2012 Honda Civic from Mungenast St. Louis Honda. This was my first experience at this dealership and I can honestly say I'll be using them for any and all of my future car needs. Kurt Marty was a pleasure to work with and I couldn't be happier with the car I drove off with. Buying a vehicle can be an intimidating and stressful process but I never felt that way at Mungenast. From the beginning, Kurt and the staff was honest, personable and fair. No games, no pressure to 'make a deal' and no nonsense. He worked with me to find the best car within my budget and helped me make a smart purchase. It was very refreshing compared to other dealerships I've visited. I will definitely refer Mungenast St. Louis Honda and Kurt to my friends and family.
kstoecklein
Nov 6, 2014
Joe Basler made the process easy,: found the CRV I was most interested in, negotiated a fair price, very personable. Delivered in a timely manner. A+ experience all around.
Susan Lawless
Nov 4, 2014
I was very pleased when I came to the Mungenast Honda dealership looking for a car. It was refreshing dealing with Kurt and he had a lot of patience since I was not 100% sure of how the cars drove that I was interested in. We looked at (and drove) many different suvs in my price range with the options that I wanted and the Hyundai Santa Fe was a perfect fit. I knew what the worth was due to my research and he worked with me. The finance person found me a great rate and three of the employees stayed late to help me finish the purchase. (I am sure any dealership would stay open for a purchase but these guys made me feel comfortable.)I have come back for the free car washes and everyone at the dealership is always courteous and helpful.
srkrla
Nov 4, 2014
I got the best price and best Service. I am very satisfied with the service. I recommended my friends to buy here and all got best price
smileyba
Nov 3, 2014
I was referred to this dealership by a friend who had previously had a great experience with the dealership (and GIna in particular). I was pleased to find out that my experience matched this on every level. Everyone was really courteous, professional and overall nice. Working with Gina was exceptionally wonderful. She really worked with me to make sure I was able to get the car that was right for me at a price that I could afford. At no point was I feeling hassled or rushed to purchase the vehicle. This being my first personal car purchase, I was really happy to have this positive atmosphere and energy as I bought a car I absolutely love.
therealandrewrea
Nov 2, 2014
I was on the hunt for the best deal possible on a pre-owned late-model Mazda 3 hatchback or comparable wagon. The blue book for the vehicle I purchased was 15, the car was listed at 13.9, and Mungenast gave me a good deal on the trade in and lowered the cost another 500 because I was motivated to purchase ASAP. I had shopped around (almost exclusively online) and found most dealers were artificially lowering prices or otherwise listing vehicles that were unavailable in order to get you on the lot. Mungenast was not one of those dealerships. All of their inventory that I found was accurately represented online and their response in-dealership was prompt and generally personal. They did send out the auto-populating emails but were not nearly as aggressive or obvious as most other other dealerships. Once I had arrived at the Honda location, I was directed to Kurt Marty, who ended up being the person that I purchased my car with. Kurt was knowledgeable but not outwardly slick or smarmy, which was another refreshing change of pace from most of the car salesmen I had worked with up to that point. While he did balk a little at my honesty regarding the state of my trade-in (I don't see the point in xxxxxxxxxxxx, although I get the feeling that a little more selective dishonesty might have saved me a few more hundred dollars) he gave me a good price on it, and even bumped up the value of the trade in to offset some reservations I had about the car. Kurt proved to be friendly and flexible when I had to repeatedly change the date I intended to make my purchase, and while there was a lot of waiting while my loan application was processed, this is par for the course, as they had to shop around for the best rate with credit unions and banks. I don't have an extensive credit history (this is the first car I have purchased) so the interest rate was higher than I had planned and my monthly payments slightly higher than I had wanted, but I chalk that up to vehicle purchase in general. Mungenast did more than I expected them to to keep my costs down, had the lowest admin fee of any dealership I spoke with, and didn't have any of the bait-and-switch tactics that made the other dealerships barely worth interacting with. I've enrolled in their service package, am getting a free touch up next week, and look forward to a continuing relationship with this branch. I have very high standards that are probably impossible to meet in a traditional car-buying experience, which is why I haven't given them 5 stars across the board. There were a few moments where (never with Kurt, but with other staff) where I felt a little less like a "valued customer" (a term I heard WAY TOO MUCH from all the dealerships I spoke with) and more like a mark, they had Fox News on the TV on the sales floor which was mildly entertaining but dismaying, and they were under construction at the time so portions were a little scattered, but I had a very positive experience on the whole.
bill.franklin.9
Oct 31, 2014
Gina was very friendly and helpful. She answered all my questions. Gina listened to my questions and answered them with sincerity. She took the time needed with me to get everything worked out. I was still there after closing and she waited until the financing was done and thanked me again. She programed my Bluetooth for me. I will use them for my maintenance in the future. I would recommend Mungenast in the future. Thank you Gina!!!!!!!!!!!!!!!!
ickra1102
Oct 31, 2014
Using a well known car search app I identified a handful of used vehicles I was interested in considering to learn more about. Our goal was to purchase a reasonably priced yet potentially reliable commuter for our teenager. The app I utilized allowed me to send emails to numerous dealers to confirm the availability of the cars that caught or eye. Most of the replies I received were via email only, but what impressed me most was the phone call I received from Kurt Marty of Munganast Honda. He called to tell me the car we were interested in was sold but that a wonderfully clean low mile trade in came in the night before and was going through the mechanical review/inspection and service for placement out on the lot. He invited me to come in and preview the car, which I did, and allowed us to further discuss or needs, budget, and willing to walk expectations.Well I'm happy to say that we communicate a couple more times before coming in for the actual test drive( 2 days later) and we couldn't have been happier with the preparation of the car, how clean it was, how it drove, and the overall experience we received from Kurt Marty and the rest of the internet sales team. Overall a wonderful experience.
fwilliams7238
Oct 29, 2014
Have bought/leased 4 or 5 cars over last 3 or 4 years. Josh Ulrich is a dynamic young man with excellent sales skills. { I was in the retail business for 35 years]. the closers [those doing the paper work] are always friendly and professional, as is the service staff. That's why I do and will continue to do business with them.
username9876
Oct 28, 2014
This was my second purchase from st. Louis Honda. I chose to come back because Kurt Marty was such a great salesman and did such a great job.Once again Kurt did a good job making this happen and I'm really pleased with my purchase.I also can't say enough about Brandon Cozzens in the finance department who made sure everything was ready and there were no kinks in any of this purchase.
jp8v4
Oct 25, 2014
We started negotiation via e-mail and came to the dealer for the final purchase.Rebecca was our sales representative. She was very prompt in responding to the concerns and questions. She was helpful, friendly and knowledgeable during the visit. The process was very efficient and fast and we appreciated that very much. We are glad that we have come to her and to Mungenast, rather than to another dealer in this area. We recommend Rebecca strongly because she helped us to get the best price for the car. Thank you.
Danny Boy
Oct 23, 2014
Yes, I hate cars. I hate buying cars, selling cars, even maintaining cars. I can count on a couple of fingers the number of new cars I have purchased in my adult life. My wife is the "Car Guy" in our family. She ogles and augles over the style and shape of the wheels, etc. I on the other hand just want the dumb thing to start when I stick the key in the ignition.That said, I had a wonderful experience at Mungenast working with Gina, Dan & Matt. It was late on a Thursday night when my wife & I cracked seal on the front door and all three of them stayed late (along with Dan's wife who works there too) buttoning up the transaction. The help we were given was fantastic and it was really a good time.We picked up the Ridgeline the next night. The delivery went as well as the sales process, we were educated to the level our brains could handle and we drove off as happy campers. It was a great overall experience. I'll be back, maybe in 20 years or so, since I really hate buying cars :-)
ultimatebooks
Oct 22, 2014
On and off I come here for service and I like their staff and work.Recently, I was in the market for certified odyssey. I went to the dealership and was referred to Ms. Candice. Unfortunately, the one I was interested was sold the same day. However, Ms. Candace was kind and took all the details about me and the car I was interested. They did not get any odysseys in next few weeks. However, I got letters (postal mail) from their managers thanking me for the visit. Good old way and impressive that they care. Ms. Candace called me after two weeks to inform me about the vehicles that just came up. However, by then I already bought an odyssey from other dealer. I would definitely recommend them. She knew what she was talking and never tried to BS.Thanks Candace!! I will definitely call you if I ever want to purchase another vehicle.
Blancett22
Oct 19, 2014
Gina exceeded all of our expectations. Personable and extremely knowledgable about the Honda products. Did not apply undue pressure to finalize the sale. The End!!
allison.johnson.3511
Oct 19, 2014
I was referred to Mungenast Honda by my mom who had purchased a CRV in July. From first contact with Kurt Marty, I was impressed. It was clear that he was interested in providing exactly what I was looking for. This was my first experience buying a car, and I had heard some horror stories of poor service, misleading salesmen, and arduous processes. Dealing with Kurt and the rest of the team at Mungenast Honda was the exact opposite. Every step of the process was fluid, comprehensive, and simple. I had my heart set on a blue 2015 Fit-EL. Not only did Kurt make this happen, but he constantly kept me in the loop as I waited for the car to arrive at the dealership. He even sent me pictures of it arriving on the truck! In the final step of the process, as I waited for everything to finalize, I had several other members of staff come by to shake my hand and thank me for my business. In summary: Genuinely nice people interested in providing high quality service, before and after your purchase, without wasting a moment of your time.
Mary B
Oct 19, 2014
Gina Bommarito was very personable and extremely knowledgable about the Honda products. Very helpful. Gina is an asset to the Mungenast family.
Brad Ellingson
Oct 15, 2014
We couldn't have asked for a better car buying experience. Joe B. and the entire Mungenast team was excellent and made the whole process extremely easy and stress free.
gibbet
Oct 14, 2014
Everyone knows how stressful shopping for a car can be. Rebecca took the stress out and made it a very enjoyable experience for me. She was knowledgeable and always willing to answer questions nice and promptly. Anyone looking for a Honda would do themselves a favor to look Rebecca up and let her work her magic.
gibbet
Oct 14, 2014
Everyone knows how stressful shopping for a car can be. Rebecca took the stress out and made it a very enjoyable experience for me. She was knowledgeable and always willing to answer questions nice and promptly. Anyone looking for a Honda would do themselves a favor to look Rebecca up and let her work her magic.
sammylisa
Oct 10, 2014
I found the car online at Mungenast. I spoke with Kurt Marty and he was excellent to deal with on the phone. We spoke about the car and negotiated a price. I thought the price was excellent, so I held the car with my credit card. My daughter and I went to look at the car and it was everything I thought it would be. Mungenast did a great job, especially dealing with the sales team (I also spoke with Greg Raup, who also was an excellent salesman). Thanks to Kurt and Greg. PS Also, Javier Terrazas was very friendly and I enjoyed speaking with him about the finance of the car. It was a great experience at Mungenast.
lsoykin
Oct 10, 2014
We feel we are officially part of the "Mungenast family" now having purchased 3 vehicles there. Each and every experience at Mungenast has been nothing but pleasant. We didn't feel rushed to make a decision, the car options to choose from were excellent, and they will always work to accommodate your schedule whether it's to test drive or to sign papers, and they listen to your requests. We will definitely return to Mungenast and will always recommend them to anyone who asks. Kurt has been our sales person twice and we will ask for him again in the future. He's easy to talk to, will get answers to your questions right away, and can get you through the paperwork process swiftly. Thanks to everyone at Mungenast.
Sammy
Oct 10, 2014
I found the car online at Mungenast. I spoke with Kurt Marty and he was excellent to deal with on the phone. We spoke about the car and negotiated a price. I thought the price was excellent, so I held the car with my credit card. My daughter and I went to look at the car and it was everything I thought it would be. Mungenast did a great job, especially dealing with the sales team (I also spoke with Greg Raup, who also was an excellent salesman). Thanks to Kurt and Greg. PS Also, Javier Terrazas was very friendly and I enjoyed speaking with him about the finance of the car. It was a great experience at Mungenast.
RepeatCustomer
Oct 10, 2014
We feel we are officially part of the "Mungenast family" now having purchased 3 vehicles there. Each and every experience at Mungenast has been nothing but pleasant. We didn't feel rushed to make a decision, the car options to choose from were excellent, they will always work to accommodate your schedule whether it's to test drive or to sign papers, and they listen to your requests. We will definitely return to Mungenast and will always recommend them to anyone who asks. Kurt has been our sales person twice and we will ask for him again in the future. He's easy to talk to, will get answers to your questions right away, and can get you through the paperwork process swiftly. Thanks to everyone at Mungenast.
Sfrankin
Oct 8, 2014
Of all the cars I have bought this has been the best experience. When I told my salesman Kurt I wanted to sleep on it he said okay. There was no pressure and no sales tactics trying to get me to sign before I walked out the door. After further research I founf that the price I was paying was excellent, less than the value. In addition, the truck had several thousand in accessories that I wasn't paying for. Best deal on a vehicle I have ever made. Kurt answered all my many questions and made the whole process quick and easy. I highly recommend this dealership.
kameur
Oct 3, 2014
Joe Basler was a great salesman. I asked for the internet price on my new CRV and I got it within minutes. Other dealers hesitate to give you internet pricing even though they advertise it. I will always buy my Hondas from Joe at Dave Mungenast.Karen Meurer
atgroth97
Oct 2, 2014
I was happy with my experience with my new car purchase at Mungenast Honda. I found the car I was looking for and Joe Basler helped me finalize the deal.
Mikehumm
Oct 2, 2014
I wanted all to know about the courteous, friendly and knowledgeable advise I received from Service Advisor Gary Opitz. Gary treated me with respect and excellent product knowledge. I spoke to Gary last March, during routine maintenance and liked him so much I asked for him for my last service, just last week. He is helpful and treats customers like they deserve to be treated. I will be asking for Gary for all my future needs. Service is a great way to keep a customer. Honda's are a great product but with advisor's like Gary, it's a good way to ensure customers stay in a Honda and it means a lot. Thanks Gary.
dburds
Sep 30, 2014
My 2001 Accord was totaled when an SUV rear ended my car and pushed it into a pickup truck with a ball hitch attached to the bumper. Not a great experience! My brother-in-law suggested that I contact Rebecca Wille; he had purchased a car from her in February. So I called Rebecca and had a great experience.Rebecca was friendly, upbeat, patient with my indecision, honest about my options, and finally guided me to the the best choice for my situation. She never tried to push me in one direction or another and was immensely helpful every step of the way. And I enjoyed her company! I hope to have my 2014 Accord for a long time, but if and when I need to make another automobile purchase, I will certainly contact Rebecca again.
HappyCamper
Sep 30, 2014
My 2001 Accord was totaled when an SUV rear ended my car and pushed it into a pickup truck with a ball hitch attached to the bumper. Not a great experience! My brother-in-law suggested that I contact Rebecca Wille; he had purchased a car from her in February. So I called Rebecca and had a great experience. Rebecca was friendly, upbeat, patient with my indecision, honest about my options, and finally guided me to the the best choice for my situation. She never tried to push me in one direction or another and was immensely helpful every step of the way. And I enjoyed her company! I hope to have my 2014 Accord for a long time, but if and when I need to make another automobile purchase, I will certainly contact Rebecca again.
bruceherman
Sep 29, 2014
We contacted Kurt initially through the internet at the beginning of our search for a reliable used car for our daughter. He maintained contact without being pushy over several weeks and notified us when the car we were looking for showed up on the lot. In person he was friendly, professional, and low pressure. A very good experience overall.
Mike B, Truck Owner
Sep 26, 2014
I've had great service on my Honda Ridgeline from Mungenast Honda. They do good work and stand behind their work. Their prices are certainly competitive with others but their service puts them over the top. I have to drive a little to get there but thats where I take my truck for service.
laurenhubb
Sep 23, 2014
I can't say enough good things about Gina and how helpful and easy she made it for us to find the car we wanted. I could tell after first meeting her she wasn't fake and was always honest with us. We really appreciate all her help.
ToniSteff
Sep 18, 2014
Most of my transaction was handled by email or text, which I prefer, because we are so busy, as most people are! Joe was great, got back to me quickly, with no hard sell tactics. I was not looking forward to the whole "car buying" process, because of the haggling scenario which often seemed to be so much a part of the car buying experience. Based on our experience with Joe, my husband and I will definitely consider a Honda at Mungenast in the future when we are looking to replace one of our 2 older vehicles. Thanks!
Shi Li
Sep 13, 2014
Kurt is very helpful during our purchase. He is honest and reliable, and every time when I gave him a call, he will respond promptly. And he even gave us a ride home after work. With his help, we got our first car-Honda Accord, I was satisfied with his help!
rafterman8
Sep 13, 2014
Ran into a great deal at Mungenast on a used Subaru, Kurt Marty took the steps to make sure I got the car whenthere was a long line of people behind me. Very helpful, no nonsense. Would recommend to anybody.
Matt16
Sep 11, 2014
I recently purchased a 2013 Hyundai Veloster for my son. Kurt Marty was our salesman. He listened attentively to my budget and the type of Car were looking for. Kurt was very honest and steered me clear of some cars and pointed out all the pluses and minuses of our options. We shopped around to see what the competition offered. Several days later my son and I returned. Kurt very quickly helped us with a very fair deal. The service at Mungenast Honda is wonderful. Kurt had the paint guy make a few touch ups and the car looks brand new. I have purchased a new car at this dealership and was very pleased with my salesman, Rick Murphy. You can't go wrong, fair, friendly, great service!
ChristinaFreeman
Sep 11, 2014
This was my first purchase with Mungenast St. Louis Honda and I'm sure it won't be my last. My salesperson (Kurt Marty) was very informative, professional and did not pressure me for a sale. I appreciated the warm atmosphere of the sales staff and the "no pressure" attitude the most!!! The entire sales staff stayed past closing, to ensure that my sale was complete and that I was happy and satisfied. Never did I feel they were rushing to close the deal and get me out the door. I will definitely refer Mungenast to my friends and family and let them know about my excellent buying experience from your dealership!!!!
ShuaiLU
Sep 11, 2014
It is a nice car with an acceptable price. Kurt served me very well, he made things easier. It is a great experience for me and I am sure I will recommend this dealer to my friends.
usmrg
Sep 10, 2014
I purchased a certified used Honda Accord V6 Coupe; Kurt Marty was very helpful, not aggressive, no pressure, and answered all my questions. I recommend this dealership highly.
Mrs. Zaring
Sep 10, 2014
I had a wonderful experience with Mungenast St. Louis Honda!!! If anyone expresses any interest in purchasing a vehicle, my first response to them will be to send them to Greg, Kurt, and Javier. I couldn't be more pleased with my over all experience with them. I used to dread dealing with car salesmen in all reality, and I was pleasantly proved wrong that everyone is a pushy personality trying to push you into a vehicle for a commission. They were patient, attentive, and really delivered after I expressed the things I was looking for. Hard to come by these days! Very happy :-)
keithfulks
Sep 8, 2014
Gina was fantastic and got me in a car I just love. She was quick and had everything ready when we got their.Thank you
Monika.sahaida
Sep 2, 2014
Gina was great to work with. This is the second honda we've bought from her. I would recommend her to my family and friends.
Wilkinson
Aug 31, 2014
My husband and I visited another St. Louis area Honda dealer where we were unimpressed with their customer service centre and one of the dealership's managers that spoke with us. Two separate family friends recommended we contact Shan Herwig at Mungenast Honda. I called Shan and told her of our unpleasant experience at the other Honda dealer and she was beyond lovely to work with. She was incredibly personable, non-pressuring and above all was attentive and provided us with great customer service. She even gave us a better deal for the vehicle we wanted to lease than the original quote from the other Honda dealer. We were incredibly impressed with not only Shan, but with the genuine friendliness we encountered from each representative we came in contact with (e.g. Jason Boehme in finance -- who thoroughly answered all our questions and gave us detailed information about leasing a vehicle -- and multiple customer service representatives that asked if we needed any helped and offered us water). There is a real 'family' feel at this dealership (among employees and towards customers) where you as the customer feel valued instead of being just a monthly sales quota number. We signed a 3-year lease for a Honda CRV EXL and are relieved that we listened to our friends and contacted Mungenast Honda for our needs. We highly recommend you contact Shan if you are thinking about leasing/buying a Honda in or near the St. Louis area.
Dana
Aug 31, 2014
My husband and I visited another St. Louis area Honda dealer where we were unimpressed with their customer service centre and one of the dealership's managers that spoke with us. Two separate family friends recommended we contact Shan Herwig at Mungenast Honda. I called Shan and told her of our unpleasant experience at the other Honda dealer and she was beyond lovely to work with. She was incredibly personable, non-pressuring and above all was attentive and provided us with great customer service. She even gave us a better deal for the vehicle we wanted to lease than the original quote from the other Honda dealer. We were so impressed with not only Shan, but by the friendliness we encountered from each representative we came in contact with (e.g. customer service and finance representatives). There is a real 'family' feel at this dealership (among employees and towards customers) where you as the customer feel valued instead of being just a sales quota number. We singed a 3-year lease for a Honda CRV EXL and are relieved that we listened to our friends and used Mungenast Honda. We highly recommend contacting Shan if you are thinking about leasing/buying a Honda in or near the St. Louis area.
DAINI1
Aug 30, 2014
My husband and I visited another St. Louis area Honda dealer where we were unimpressed with their customer service centre and one of the dealership's managers that spoke with us. Two separate family friends recommended we contact Shan Herwig at Mungenast Honda. I called Shan and told her of our unpleasant experience at the other Honda dealer and she was beyond lovely to work with. She was incredibly personable, non-pressuring and above all was attentive and provided us with great customer service. She even gave us a better deal for the vehicle we wanted to lease than the original quote from the other Honda dealer. We were incredibly impressed with not only Shan, but with the genuine friendliness we encountered from each representative we came in contact with (e.g. Jason Boehme in finance -- who thoroughly answered all our questions and gave us detailed information about leasing a vehicle -- and multiple customer service representatives that asked if we needed any helped and offered us water). There is a real 'family' feel at this dealership (among employees and towards customers) where you as the customer feel valued instead of being just a monthly sales quota number. We signed a 3-year lease for a Honda CRV EXL and are relieved that we listened to our friends and contacted Mungenast Honda for our needs. We highly recommend you contact Shan if you are thinking about leasing/buying a Honda in or near the St. Louis area.
mccormacm
Aug 27, 2014
I wanted to take a moment to praise Joe Basler at Mungenast St. Louis Honda (internet sales manager). He was very straightforward with me, which was extremely appreciated. I dealt with a lot of dealerships while shopping for a car and I really appreciated Joe's overall demeanor and candor. I would recommend Joe to anyone looking to purchase a car.
rwolfe1085
Aug 13, 2014
Joe Basler provided me an internet price that I could live with. When I went to the dealership that was the price I paid. After the paperwork, Joe provided step by step introductions to the vehicles controls and components. He even setup my phone for hands free calling.. I will go to Joe first, the next time I am looking for a new car.
earhartg
Aug 13, 2014
Joe Basler was very helpful, patient and willing to go the extra mile to make sure we got what we wanted. Our new truck is great and we will gladly contact Joe again when we need our next vehicle.
piledriver
Aug 4, 2014
We had a great time dealing with Gina Bommarito. She was very outgoing and friendly and made us feel like she would do anything possible to make our purchase stress free. We had numerous questions to ask and she answered everyone in a manner that we could understand. We will gladly recommend her to our friends and family. I give her 5STARS. Also I would say that Matt Phillips explained everything to us pertaining to all the paperwork that we signed easy to understand so 5 STARS to Matt too
alicatdvm
Jul 27, 2014
This was the first time I purchased a car using internet pricing. I feel I got very fair deal. Joe Basler was great. He was very personable and helpful which my car buying experience very straightforward and easy.
glsh
Jul 25, 2014
Shan was beyond helpful through this enduring process. We could not have asked for a more caring individual. Shan was informative, patient, and most importantly, honest. We appreciate all your time and effort Shan.I love my new Civic! Many thanks, Shan.
kageob
Jul 22, 2014
I had a great experience at St. Louis Honda with both Shan Herwig and Matt Phillips. I didn't feel pressured, they both were vey helpful and the process was smooth and speedy! Thanks Shan and Matt!
glsh
Jul 20, 2014
Shan was a delight to work with. She explained everything to us as we went through the procedure of selecting and purchasing a new vehicle. The finance man was patient with us also and explained everything in detail as we went through the paperwork. This was the best car purchasing experience I have had in my 50+ years. Thank you for both for all your patience and time and professionalism. And the popcorn was yummy too!
Mom
Jul 20, 2014
Shan was a delight to work with. She explained everything to us as we went through the procedure of selecting and purchasing a new vehicle. The finance man was patient with us also and explained everything in detail as we went through the paperwork. This was the best car purchasing experience I have had in my 50+ years. Thank you both for all your patience and time and professionalism. And the popcorn was yummy too!
cjbaldas
Jul 18, 2014
I want to thank Shan for going out of her way to help my husband and I with the leasing of our cars. Recently we went through some tough financial times. We were in over our heads with the costs of our Pilot and our Accord (which we also purchased and leased at Mungenast), and needed help to downsize vehicles and reduce monthly costs. Shan and Jim (financial guy :)) helped us through the process of leasing. They took the time to go though ALL the details so we could understand exactly what our cost would be, (and even drew out graphs so we had visuals). I cannot thank Shan enough for her help. She helped us at a time when I think no one else would. We appreciate the time she spent with us both in person and in researching our options. We will not forget our experience, and will absolutely be back!
CJBaldas
Jul 18, 2014
I want to thank Shan for going out of her way to help my husband and I with the leasing of our cars. Recently we went through some tough financial times. We were in over our heads with the costs of our Pilot and our Accord (which we also purchased and leased at Mungenast), and needed help to downsize vehicles and reduce monthly costs. Shan and Jim (financial guy :)) helped us through the process of leasing. They took the time to go though ALL the details so we could understand exactly what our cost would be, (and even drew out graphs so we had visuals). I cannot thank Shan enough for her help. She helped us at a time when I think no one else would. We appreciate the time she spent with us both in person and in researching our options. We will not forget our experience, and will absolutely be back!
jlipic
Jul 15, 2014
Josh was very pleasant to deal with while purchasing my Honda Civic. He was very knowledgeable. He made shopping or my new car fun, no high pressure or stress. The day after the sale, I had a question about the price. Josh was off so I spoke with the manager, Dan Lawson. He was very cooperative, professional and worked with me.Even after the sale was made, Josh offered to help me with any concerns about operating all the electronics of the car, putting my license plates on when I get them. He didn't just push me aside and move on to the next customer.It was a good experience but, of course, you always want a lower price!
sillsw
Jul 15, 2014
Gina was absolutely wonderful - as well as Jason in finance. Very pleasant experience! I didn't feel pressured to make any decisions, which is refreshing. Our interaction via email before coming in made it alot easier once I arrived. This is my third purchase from St. Louis Honda!
Satisfied Customer
Jul 15, 2014
Josh was very pleasant to deal with while purchasing my Honda Civic. He was very knowledgeable. He made shopping for my new car fun, no high pressure or stress. The day after the sale, I had a question about the price. Josh was off so I spoke with the manager, Dan Lawson. He was very cooperative, professional and worked with me. Even after the sale was made, Josh offered to help me with any concerns about operating all the electronics of the car, putting my license plates on when I get them. He didn't just push me aside and move on to the next customer. It was a good experience but, of course, you always want a lower price!
shereestroup
Jul 14, 2014
It was a pleasure dealing & working with Joshua Ulrich. At no time did I ever feel any pressure at anytime to purchase the vehicle. He was extremely kind & a joy to do business with.I must say that this time was the best experience ever for me with the purchasing of a new vehicle.The whole staff was welcoming upon entry of walking in the door.I would highly recommend my friends and family to this dealership and Joshua as the sales rep.Thanking them for making it a pleasurable experience for me. The Finance department (Dave Gierse) was great to work with also.P.S. I LOVE the car!
Jamie Springer
Jul 14, 2014
Gina Bommarito was amazing to work with while going through the process of purchasing my first car. She was very attentive, answered all my questions and assured me that I was making the right choice. My family has been a loyal Honda customer because our service at Mungenast St. Louis Honda has always been the best and we trust them. I would highly recommend anyone looking into purchasing a vehicle to take the time and check them out you will not be disappointed.
Dalba
Jul 14, 2014
I have been buying new cars for forty years and I can honestly say that this was one of the best buying experiences that I ever had. Gina certainly went out of her way to make this purchase as smooth as possible.
JTalks247
Jul 14, 2014
Gina Bommarito was amazing to work with while going through the process of purchasing my first car. She was very attentive, answered all my questions and assured me that I was making the right choice. My family has been a loyal Honda customer because our service at Mungenast St. Louis Honda has always been the best and we trust them. I would highly recommend anyone looking into purchasing a vehicle to take the time and check them out you will not be disappointed.
triciagrebel
Jul 6, 2014
We were in the market for a minivan and visited Mungenast and a few other dealerships. We ended up buying from Mungenast largely due to how great Gina Bommarito was to work with. She was very informed, answered all of our questions, and never did we feel pressured. In fact, we felt from the very beginning that she had our best interests in mind when she did or didn't recommend something. We would highly recommend anyone in the market for a new car visit Mungenast and work with Gina.
Thrilled New Owner
Jul 6, 2014
We were in the market for a minivan and visited Mungenast and a few other dealerships. We ended up buying from Mungenast largely due to how great Gina Bommarito was to work with. She was very informed, answered all of our questions, and never did we feel pressured. In fact, we felt from the very beginning that she had our best interests in mind when she did or didn't recommend something. We would highly recommend anyone in the market for a new car visit Mungenast and work with Gina.
ToddCrippin
Jul 4, 2014
I had friends and a mechanic recommend St. Louis Honda and Shan Herwig. When I visited Shan was not available, so I worked with Kurt Marty. In my follow up visit, Shan took care of me. Both Shan and Kurt were extremely helpful and helped made the sales process fairly painless.I have already recommended St. Louis Honda to others since my purchase a few weeks ago.
girlcat22
Jul 4, 2014
I had been dreading buying a car because of the high pressure sales tactics I experienced 11 years ago when I bought a car the first time by myself, but my experience with Gina Bommarito at Mungenast Honda has made those memories a distant past. Gina is wonderful to work with and made the 2 hour negotiation as peaceful and professional as possible. She is very experienced and her emphasis is on service. She listens closely to what is important to you and works to facilitate that outcome. We negotiated a fair price and I would not hesitate to work with Gina again or recommend her to others. Dave Gierse in the Business Office is also terrific. He explained the extended warranties and all the options that were offered and listened and respected my responses without trying to talk me into anything in which I had not expressed an interest. Gina and Dave have the ability to make doing business a pleasure.
New Accord Owner
Jul 4, 2014
had friends and a mechanic recommend St. Louis Honda and Shan Herwig. When I visited Shan was not available, so I worked with Kurt Marty. In my follow up visit, Shan took care of me. Both Shan and Kurt were extremely helpful and helped made the sales process fairly painless. I have already recommended St. Louis Honda to others since my purchase a few weeks ago.
bdhintz1
Jul 3, 2014
Huge thank you to Gina Bommarito for making my car buying experience a great one. Gina was pleasant, responsive and very patient with my complicated transaction and always had great advice and insight- all with a very friendly demeanor. I thank her and all the folks at St. Louis Honda very much!
B.D. Hintz
Jul 3, 2014
Excellent car buying experience Huge thank you to Gina Bommarito at St. Louis Honda for making my car buying experience a great one. Gina was pleasant, responsive and very patient with my complicated transaction and always had great advice and insight- all with a very friendly demeanor. I thank her and all the folks at St. Louis Honda very much!
LukeWalsh
Jul 2, 2014
The St. Louis Honda Team is awesome! From sales, to finance to service. Every member is a professional with one objective. Providing #1 Customer Service. Mr. Josh Ulrich is my sales professional. Their new car prices are very competitive. The trade in values are competitive. We have purchased three new Honda vehicles from St. Louis Honda. Two CR-V's and One Honda Accord. We also utilize their service department for oil changes, etc, etc. We follow the recommended service protocol schedule on maintaining our cars.
DWanuga
Jul 2, 2014
I requested a quote online for a vehicle and received a very quick response from Rebecca. I considered the quote she supplied me with for a rather long time, but wasn't pressured to act immediately or forgotten when I did make my decision. When I did come in to view the vehicle in person, she explained everything very thouroughly and allowed me to make the decision at my own pace. Having had an awful experience at another nearby Honda dealership, meeting a saleswoman who was patient, friendly, and informative made the experience of buying a car much more enjoyable than I expected it to be. I would highly recommend this dealership and Rebecca as a sales representative.
Dan
Jul 2, 2014
I requested a quote online for a vehicle and received a very quick response from Rebecca. I considered the quote she supplied me with for a rather long time, but wasn't pressured to act immediately or forgotten when I did make my decision. When I did come in to view the vehicle in person, she explained everything very thouroughly and allowed me to make the decision at my own pace. Having had an awful experience at another nearby Honda dealership, meeting a saleswoman who was patient, friendly, and informative made the experience of buying a car much more enjoyable than I expected it to be. I would highly recommend this dealership and Rebecca as a sales representative.
Dwayne
Jul 2, 2014
Sales experience at St. Louis Honda My wife and I recently purchased a new 2014 Honda Odyssey. Our salesman was Josh Ulrich. Josh was involved in our process from the very first visit to the purchase of the vehicle. Our experience in working with Josh was especially good. My wife and I went through some indecisiveness during the process over a few weeks. During the process, Josh was patient, knowledgeable of the vehicles, and never showed any sign of pushing for a decision. After each visit, Josh would tell us to call him if any questions or concerns. And wouldn't contact us, but let us decide when to contact him. Then back through the same routine. Should I buy another car from this dealership, I will be giving Josh a call.
DwayneL
Jul 1, 2014
My wife and I recently purchased a new 2014 Honda Odyssey. Our salesman was Josh Ulrich. Josh was involved in our process from the very first visit to the purchase of the vehicle. Our experience in working with Josh was especially good. My wife and I went through some indecisiveness during the process over a few weeks. During the process, Josh was patient, knowledgeable of the vehicles, and never showed any sign of pushing for a decision. After each visit, Josh would tell us to call him if any questions or concerns. And wouldn't contact us, but let us decide when to contact him. Then back through the same routine. Should I buy another car from this dealership, I will be giving Josh a call.
brian63304
Jun 30, 2014
Joe was very responsive to emails even after their business hours. I was looking for a certain color and he held the vehicle for 2 days and had it ready to deliver when I arrived.
meggmartt
Jun 28, 2014
Shan was extremely professional and courteous. She made my experience smooth and enjoyable. I would highly recommend Shan to my friends and family as a friendly advisor, as well as to St. Louis Honda. I just really felt relaxed and actually enjoyed the car buying process with the help of Shan, the friendliest and most hard working employee of St. Louis Honda/
shansbiggestfan
Jun 28, 2014
My great experience with Shan Herwig Shan was extremely professional and courteous. She made my experience smooth and enjoyable. I would highly recommend Shan to my friends and family as a friendly advisor, as well as to St. Louis Honda. I just really felt relaxed and actually enjoyed the car buying process with the help of Shan, the friendliest and most hard working employee of St. Louis Honda/
CJD123
Jun 22, 2014
Shan did an incredible job and is an awesome person. She is very friendly, knowledgable, honest, and efficient. I highly recommend her and this dealership. It was the best car buying experience I ever had!
CJD123
Jun 22, 2014
Shan is awesome! Shan did an incredible job and is an awesome person. She is very friendly, knowledgable, honest, and efficient. I highly recommend her and this dealership. It was the best car buying experience I ever had!
marker02
Jun 20, 2014
My shopping and buying experience with Shan Herwig at Mungenast Honda was easy, stress free, and completed in a very timely and efficient manner. Most importantly the price was the best I found and was arrived at in basically a haggle-free conversation. I would strongly recommend Shan and Mungenast to anyone in the market for a new or pre-owned vehicle. Thanks!
laurenessig
Jun 20, 2014
We had a great experience with Gina. She was friendly, eager to help us and willing to work with what we had. We would suggest her to anyone looking for a Honda.
Tgillen
Jun 17, 2014
I was perfectly happy with the little Honda Fit I was driving - until my family convinced me that for safety (my two grand kids) I needed something larger. My husband decided a CRV would be the vehicle for me. Arriving at Mungenast St. Louis Honda I wasn't entirely convinced I was ready for an upgrade. Joe met us with a smile and a warm handshake. (I like a man willing to shake a woman's hand with a solid grip.). He had a vehicle ready for a test drive five minutes after our arrival. (Benefits of internet communication prior to personal appointment.). The first comment out of my mouth was "that car isn't red", my requested color. Joe assured me that here were several color options available. After receiving helpful pointers from Joe before pulling out of the parking lot, we had a very pleasant test drive. After I selected another color, a second CRV was brought for our consideration. I immediately was ready to finalize our transaction and drive home in a new Honda. Joe was very friendly, personable and professional through the entire process. As a senior citizen I've participated in numerous automobile purchases and have to say that this transaction with Joe Basler and Mungenast Honda has to be the most positive experience. I would recommend Joe to friends and family interested in new car ourchases.
Lester1
Jun 17, 2014
Bought a car from Rebecca Wille. She responds right away. She beat the price of West County and 2 of her coworkers at Mungenast. No tricks, price was just as promised. Transaction took 40 minutes and they allowed me to pay with credit card. Car is great.
ClifC
Jun 13, 2014
This was my third vehicle purchased from St Louis Honda: 1998 Accord; 2005 Pilot; and 2014 Pilot. As with all of my new vehicles, I didn't have a preconceived notion to buy from Mungenast, for that matter, I wasn't sure I would buy a Honda (I purchased my daughter a used Santa Fe before heading off to college in '09). After hours of research I found the standard accessories on the EX Pilot matched my needs better than the similarly equipped Highlander, Explorer and CX9. GM not my periscope due to bailout. The Highlander seemed small and more like a car than SUV, I didn't like the interior or back end of the CX9 and while the Explorer is a great looking SUV the options packages were confusing and I was paying for extras I didn't want. I'm a simple guy - not looking for nav, leather, moonroof - but space to carry a lot of stuff and towing. I was already sold on the Pilot's reliability and value. As far as the dealership goes, I'll be honest, the price lures you inside but you only buy from people you like (I drove 45 minutes past Meyer Honda - hint, hint). Joe Basler was my sales representative and he was a pleasure to work with. From my first inquiry through the signed paperwork Joe was very responsive to my questions and I never felt rushed or pressured. I highly recommend him. That said, everyone I encountered at the dealership was pleasant and helpful. Bottom line: I think this dealership does it right. Clif CrandallTrenton, IL
Clif
Jun 13, 2014
This was my third vehicle purchased from St Louis Honda: 1998 Accord; 2005 Pilot; and 2014 Pilot. As with all of my new vehicles, I didn't have a preconceived notion to buy from Mungenast, for that matter, I wasn't sure I would buy a Honda (I purchased my daughter a used Santa Fe before heading off to college in '09). After hours of research I found the standard accessories on the EX Pilot matched my needs better than the similarly equipped Highlander, Explorer and CX9. GM not my periscope due to bailout. The Highlander seemed small and more like a car than SUV, I didn't like the interior or back end of the CX9 and while the Explorer is a great looking SUV the options packages were confusing and I was paying for extras I didn't want. I'm a simple guy - not looking for nav, leather, moonroof - but space to carry a lot of stuff and towing. I was already sold on the Pilot's reliability and value. As far as the dealership goes, I'll be honest, the price lures you inside but you only buy from people you like (I drove 45 minutes past Meyer Honda - hint, hint). Joe Basler was my sales representative and he was a pleasure to work with. From my first inquiry through the signed paperwork Joe was very responsive to my questions and I never felt rushed or pressured. I highly recommend him. That said, everyone I encountered at the dealership was pleasant and helpful. Bottom line: I think this dealership does it right. Clif Crandall Trenton, IL
essentialoils777
Jun 8, 2014
I would definitely recommend (wherever you are in the St. Louis metro area) seeking out Mungenast Honda and Gina Bommarito in particular if you are looking for a new or preowned Honda. Always look for a good energy and spirit in the person I am dealing with. . I think you'll be very pleased to have Gina working for you to find the vehicle and pricing solution you are looking for. The follow up and responsiveness has been just as strong AFTER the sale as it was before the sale. Great experience. I will definitely return again when it comes time for a new Honda vehicle.
T Dorsey
Jun 8, 2014
I would definitely recommend (wherever you are in the St. Louis metro area) seeking out Mungenast Honda and Gina Bommarito in particular if you are looking for a new or preowned Honda. Always look for a good energy and spirit in the person I am dealing with. . I think you'll be very pleased to have Gina working for you to find the vehicle and pricing solution you are looking for. The follow up and responsiveness has been just as strong AFTER the sale as it was before the sale. Great experience. I will definitely return again when it comes time for a new Honda vehicle.
JadenJ
Jun 6, 2014
I had great time and experience! Got my dream car and everyone was super nice and supportive, everything was explained in full detail and they went above and beyond to get me in the car I wanted
Matt314
Jun 4, 2014
If you're looking to play games with the car buying experience and have your trade in dicked down...don't go to Mungenast. If, when shopping for a new car, you're looking forward to a handshake from a guy with "weak" hands...go to Napleton. Kurt Marty at Mungenast has none of the before mentioned attributes. Kurt got me the best accord ex-l at the best price with the best dealership. Shop around if you want "weak" handshakes and b.s., or go see Kurt and get the best.
Steevy54
May 31, 2014
It was actually a pleasure to buy our car with Kurt at Mungenast Honda. No high pressure. He worked to get our payment right where we wanted it. First time ever having a good experience at a car dealership!! I will go back when we are ready to make another purchase.
Jf1114
May 30, 2014
Great experience and staff was helpful! This is the second car we've bought from a Mungenast dealer and we have had great results from doing that. Javier and Jerry are the best at what they do and treat you with honesty and respect!
myronskybird
May 29, 2014
We owned a 2012 CR-V with a lot of miles and we were "upside down" financially in it. We traded it in for a new 2014 CR-V 3 year lease. The dealer paid off our 2012 and the new lease payments were reasonable. Joshua was a great salesperson to work with.
Hatfield475
May 29, 2014
I came in for a used mini van and after some time discovered leasing was all around better option. Very happy so far. I was very pleased with the job the salesman did and how well he explained everything. The manager came over when needed and was very friendly. No pressure and I am all about that.
Honda Owner
May 29, 2014
We owned a 2012 CR-V with a lot of miles and we were "upside down" financially in it. We traded it in for a new 2014 CR-V 3 year lease. The dealer paid off our 2012 and the new lease payments were reasonable. Joshua was a great salesperson to work with.
tomsch123
May 28, 2014
Greg did a great job with the entire process from showing me the car to meeting and explaning everything to my daughter for whom we bought the car.
tyguy22
May 27, 2014
Joe Basler came highly recommended to me by other customers. I have had a long time relationship with this dealership, which included new and used car purchases and service. I have never had a buying experience that went this smoothly. From the selection of the car to the signing off on the loan it was the most professional transaction I have had there or anywhere for that matter. I am looking forward to the time I will be trading up from my 2004 Honda Pilot and I hope Joe Basler will be my car salesman again in the future.Thanks, Joe
jeffgoh618
May 27, 2014
Josh was a great help and with great customer service skill. He got us the CRV we have been looking for and at the price we were comfortable with.
HappyCarBuyer
May 27, 2014
Purchased new CR-V Joe Basler came highly recommended to me by other customers. I have had a long time relationship with this dealership, which included new and used car purchases and service. I have never had a buying experience that went this smoothly. From the selection of the car to the signing off on the loan it was the most professional transaction I have had there or anywhere for that matter. I am looking forward to the time I will be trading up from my 2004 Honda Pilot and I hope Joe Basler will be my car salesman again in the future. Thanks, Joe
Alan Johann
May 25, 2014
Was never in the facility was just getting mail. Was interested Dmitry in one jeep cherokee but wouldnt pass inspection so vehicle wasnt available to public. Dealership could of offered vehicle for no charge and could of used for parts for my 96 jeep cherokee. Winning 100.00 would maybe make up. Wasnt happy
steevy45
May 24, 2014
My husband and I had been looking for a particular car for a couple of weeks. When I found one on The Mungenast Website I called and spoke to Kurt Marty. He had just gotten the car on their lot and there were no pictures. He went back into the detail area and described the vehicle to me. He held the car until we had time to get to the dealership to see it. It was perfect. What was nice is there was NO high pressure. No pressuring phone calls either!! The price was right and the sales team even stayed late enough that we could grab a dinner because we came right from work and were starving. Much thanks to Kurt and Javier and the rest of the team. You guys are great!
picky43
May 23, 2014
RE: Service: 5/22/2014I am a single woman and over the years I have felt at times a little intimidated by car repairs. Sometimes I felt like "they could see me comin' ", and possibly not be so honest. However, I don't feel that way at Mungenast Honda. Gave me great service during an emergency (lost most of braking ability) and determined no additional work necessary after car cooled down. I was only charged for labor for inspection (removing rear drums and finding all pads, drums, cables and fluid were good). Service Advisor Chris Taylor was extremely patient and polite when reviewing potential damage and cost prior to inspection of the car. And the Mechanic Tracy (Tech) was thorough and checked everything. They didn't charge me for anything I did not need.What Happened:I unknowingly drove with my emergency brake partially on, and suddenly, about 3 blocks from my home, lost about 90 percent of my braking ability. Managed to park at home safely and immediately called Service Advisor Chris Taylor at Mungenast Honda. I was upset and wanted to bring in the car the next day but didn't know what time as towing company only does two hour windows. Chris told me to bring in my car any time the next day. Before I hung up, we discussed potential damage and cost regarding brake pads, rear drums etc. When I arrived the next day with the tow, Chris and I again discussed potential damage and cost, and said within the hour would have determination of needed repairs. Well, within the hour, they had determined no repairs were necessary. Driving with the emergency brake on had heated the pads and made them too soft. But no permanent damage! I have been going to Mungenast St. Louis Honda for several years now and they have my trust.
Rhoads1127
May 23, 2014
My fiance and I were having the worst customer service experience of our lives at Ed Napleton Honda. We were made promises that were not able to be kept. We were lied to about payment guarantees. A large deposit was placed on a credit card and they were holding my car hostage. We were sharing our unbelievably HORRIBLE experience with a co-worker and he immediately referred us to Gina. He and his wife had recently purchased 2 Hondas from her. I reached out to Gina in desperation and shared my story. To my surprise, she had the exact car that I was looking for on her lot. Within 24 hours we were driving away in our new Accord Hybrid Touring. Not to mention the fact that she came in on her day off to ensure our satisfaction not only with the car, but with our overall experience. My fiance is a guest experience manager for a large company and he will definitely share this wonderful experience at all of his training classes. Thank you Gina for an amazing experience. I will recommend Mungenast to everyone we know!
pmagure
May 23, 2014
Gina was my sales person when I leased my first Honda 2 years ago. Through that time she has been a helpful, friendly source of information when I had questions about anything and everything car-related. I called her on April 29 asking about the possibility of turning my car in one year early. (A 3-year lease.) She recommended I come in the next day because there were specials on Honda Civic leases. I went in on April 30 and within 2 hours was driving off with my new (leased) Honda Civic! Gina made the entire process easy. She is very helpful and friendly and so knowledgeable. Mungenast is a great dealership, and I will continue to work with Gina every time, so hopefully she won't ever leave! The dealership is very lucky to have someone like Gina. Thank you!
hoffmaK123
May 22, 2014
I worked with Ms Bommarito, she made it simple and straight forward, going in to just talk about trade to 3 hours later driving out with a brand new CRV
steveruzicka
May 16, 2014
Gina listens and understands what the customer wants. She is very helpful and wants the customer to know everything about the car before the sale. Thank You Gina for making buying a new Car easy! Steve
watiii140
May 15, 2014
I leased a 2014 Accord the other day from Mungenast and the process could not have been easier. My salesperson, Gina Bommarito, was great; she was so friendly, found the exact car I was looking for, made everyhting a breeze, and has been great with follow up and answering any questions I have. The financing with Dave Gierse was also a very simple and quick process. I highly recommend both Gina and Mungenast to anyone in the market for a new or used Honda....Thank you!
Will
May 15, 2014
A+ for Mungenast I leased a 2014 Accord the other day from Mungenast and the process could not have been easier. My salesperson, Gina Bommarito, was great; she was so friendly, found the exact car I was looking for, made everyhting a breeze, and has been great with follow up and answering any questions I have. The financing with Dave Gierse was also a very simple and quick process. I highly recommend both Gina and Mungenast to anyone in the market for a new or used Honda....Thank you!
DebO42514
May 11, 2014
Gina Bommarito made my first Honda buying experience exceptional! Her knowledge of two vehicles I liked was complete. Personal attention and patience made my sale! First class dealership.
scpzpd
May 2, 2014
After a lot of research my husband and I decided to purchase a Honda Odyssey. From the moment we walked into Mungenast we felt like a valued customer. We met with Gina Bommarito several times, including 2 separate test drives. She was extremely friendly and accommodating. When it came to purchase the vehicle Gina was helpful and honest with us. I would definitely recommend her to anyone looking to purchase a Honda! We couldn't be happier with our new Odyssey or the EXCELLENT service we received!!
spleto
Apr 30, 2014
I went in for just a cheap, little car that I could drive aorund for a few years. I wasn't looking for anything fancy, just something to get me from A to B. I looked at several and thought I knew what I wanted. While emailing back and forth with Kurt Marty he mentioned he had a car he wanted me to see. I went out to Mungenast that day, and immediately fell in love with his recommendation. It was in my price range and had all the bells and whistles I ever wanted in a car. We talked with Tiffany and she crunched some numbers for me, and within an hour the car was mine. I am extremely happy with my choice and very happy Kurt showed me this car. I would defintinitely come back to buy another car from him, or recommend him to someone else.
chprithvi
Apr 29, 2014
I was taken care by Joe Basler. He is straight point to point. I have Finalized the deal through Mail. There where no changes or additional charges when i reached Dealer and bought the car.
LMcRaven
Apr 29, 2014
Glad I went to Mungenast St. Louis Honda! Got the best deal around and the service was great! Kurt Marty went the distance - he made sure I got a great car and stayed with us through the whole process - Excellent Service!! Thank you Mungenast STL Honda and Thank you Kurt Marty!
char0903
Apr 28, 2014
Gina and Dave both were very helpful and informative. This is the first Honda I have bought but I have heard very good things about them. Gina explained the vehicle operations to me and made sure I was completely satisfied with the look and feel of the car. She could not have been more helpful. I also did my financing through the dealership and Dave helped me out with this piece. He explained all my options and he also explained fully the warranty should I decide I wanted that. I did not choose to get the warranty but it had nothing to do with Dave. I just don't normally buy warranties. Both Gina and Dave were very helpful, professional and I did not feel the least bit pressured. I'm very happy with the deal and the trade in I got for my car.
KathyOneill
Apr 23, 2014
Kurt Marty emailed us the day after we put in a question about a used CRV at Mungenast. He was accessible whenever we contacted him. In 2 days, we had our vehicle traded in on a used Honda at a fair price.
rollerteacher
Apr 22, 2014
I have had my car for a week, and I still can't believe that it's mine. Everything about it is perfect, and the experience that I had at St. Louis Honda was unbelievably positive.I have a disability, and I use a wheelchair to get around. Because of this, my car-buying options are limited. I need to store the wheelchair behind me, Because of this, I have always driven coupes, due to the the ease of access into the back seat. Unfortunately many car makers have eliminated coupes from their lineups, and I was really frustrated about my options...until I saw the 2011 Honda Accord Coupe at St. Louis Honda.I found it online, and I sent an e-mail to Kurt Marty, inquiring about its availability. Fortunately, it was still available, so I set up an appointment to come take a look at It the next day. I live in Hazelwood, so it was kind of a drive to the dealership in South County, but I knew that I was interested in the car. It had very low miles (16,000), and it had the options that I was looking for.When I got to the dealership, I had to take a test "ride". I drive with my left leg, because my right leg is paralyzed. Because of this, I always have to have an aftermarket piece put on the car so I can use it. So I had Kurt drive the car. I instantly made a connection with Kurt. He was easy to talk to. I am a high school teacher, and I found out that his wife was also a teacher. So we had a lot to talk about. By the time that we got back to the dealership, I knew that I wanted the car.We discussed a price that I was happy with, and I started signing the paperwork for the "buying" phase of the transaction. Then, I went into financing. Unfortunately I went into financing at about 5:45, and the dealership was set to close in 15 minutes. So I went home without a deal in place. Fortunately Kurt called me while I was driving home to tell me that financing had been secured for the car.What happened next was the unbelievable part. I have ALWAYS had to have a parent or friend drive a car off of the lot for me, because I can't drive it without the piece put on. Then I would have to rely on rides for the next couple of days while the piece is being installed. It's a logistical nightmare.Kurt suggested that he might be able to have the piece installed, before I even pick up the car, and then I could drive it off of the lot like everyone else does. I have never had a dealership offer that level of customer service before, and I was shocked at his suggestion. He acted like it wasn't an inconvenience at all, and he just repeated "Everyone deserves to be able to drive their car off of the lot."So that is precisely what happened. I prepaid for the left foot accelerator with the 3rd party company, and Kurt took my car there to get it installed. He then drove it back, after it was finished.So when I went to pick it up on Wednesday, it was in perfect working order for me. I still had to sign all of my financing paperwork, but I felt that Brandon Cozzens was just as friendly as Kurt. He was also easy to talk to, and he made the process of signing loan paperwork...a little bit enjoyable. After that was done, I drove off in my car, and I have had a stupid grin on my face ever since. I could easily have written 500 more words about the treatment that I received from Kurt and Brandon...it was that exemplary. I have shared the story of my car purchase with all of my 300 friends on Facebook, and I have told lots of other people about the personal service that St. Louis Honda gave me. I hope that I am able to send a lot of business their way, because they deserve it.They definitely have a customer for life!
chartman84
Apr 22, 2014
It was a pleasure shopping at St. Louis Honda. I had shopped around before hand and was regularly bombarded with emails from dealerships that failed to answer my questions. Rebecca Wille was to the point during our correspondence over email and was extremely helpful when I finally decided to stop in for a test drive. She made us feel like she had our best interest at heart and helped us pick a trim level and payment options that best fit our needs. Most times when buying a car I feel like the sales team is only interested in making that sale, Rebecca has made a customer out of me for life.
hopefl
Apr 21, 2014
I was very impressed by Joe Basler who worked closely with me to give me the best deal possible and the F& I individual who did the paper work. Haven't buying a car in some time I was dreading the experience, but Joe was extremely helpful and explained everything I needed to know and had an answer for all my questions. He took extra time to explain how everything worked in my new vehicle. I was very pleased with how I was treated and with my 2014 Honda CRV. Overall a really great job and a pleasant experience.
mission2me
Apr 21, 2014
It was a pleasant experience of buying a car at Mungenast Honda. I wanted to buy a Odyssey, so I explored dealers around St. Louis. Mungenast was one of dealers who offered me a good price. Then I met with them. Joe is very nice. Finally I decided to purchase a car at Mungenast.
scoteh
Apr 21, 2014
The Accord EX-L that we recently purchased was the third Honda we have bought from Dave Mungenast's St. Louis Honda. The previous two buying experiences were very nice, but this one was exceptional. Joe Basler and I worked through the numbers online, which made for a wonderful buying experience from the comfort of my recliner. When it came time to physically purchase the car, Gina Bommarito did an admirable job of showing us the car we were buying and getting the paperwork started while Joe was out on a test drive with other customers. When Joe returned, he jumped right in and cruised through the process. Matt Phillips was the financial expert, and he expedited the process for us. From start to finish this was the most pleasurable car buying experience I have gone through.
mveasman
Apr 21, 2014
I was very impressed with the all the employees I had came in contact with from starting with the internet questions on the Accord. Joe responded to my questions very quickly. When I arrived at the dealership the overall experience was great, very friendly and helpful employees. I am a proud owner of two HONDA's now. Thanks
doug513k
Apr 18, 2014
It was a pleasant experience to purchase our new van from Joe Basler at Mungenast St. Louis Honda. I would recommend him to anyone. I don't have a lot of time to visit dealerships and negotiate for hours. Our purchase was pretty much worked out in advance so all we had to do is check out the vehicle, sign papers, and leave. No haggling at the dealership or playing games. Great experience. We love our new van. Thanks Joe!
madisonmove
Apr 15, 2014
I am moving and starting a new job out of college. The entire experience at Mungenast was incredible. Gina helped me look for the perfect car, while also asking my questions about technology included with the vehicles which is always important in our culture. She was definitely willing to help and detail the ins-and-outs of my purchase for me. It was comforting to know that I had the dealership and the salesperson on my side when I took this big step in buying my first car.
magok1
Apr 14, 2014
I purchased a Honda CRV and, as with my past experiences at Mungenast Honda, received great service! The process is quick and pressure-free. I would recommend Mungenast Honda to everyone.
WPeifer
Apr 12, 2014
Jerry helped me find a really great used car for my daughter. I didn't have a lot of money to spend on the vehicle but wanted something fairly newer with low miles. Jerry showed me a few Hondas that were in my price range and I found one that I was sure she would like. The moment I met Jerry I knew I would buy a car through him. He made me feel at ease and didn't pressure me at all. When it was time to pick up the vehicle, the car was spotlessly clean and he took great pains to explain how to operate the lights, wipers, heat/air, etc. to my daughter. She really appreciated it because it is the first Honda she has ever had and the instrument panel is a little different than other vehicles she's driven. She loves driving this car. She says it has great pick up and is much classier than her old vehicle. We are both very pleased with our purchase and cannot thank Jerry enough for helping us. We will definitely refer this dealership and him to friends and family who are interested in buying a car in the future.
frauenhoffer47
Apr 7, 2014
Monday-bought our long wanted new '14 Honda Odyssey. Kurt was the greatest-very personable, good relationship with us. We got what we wanted and Kurt made it happen.Having bought (3) Hondas from your store in the past we already knew we would be treated very well by the entire organization.
FranklinsMom
Apr 5, 2014
I dealt with Joe mainly online. I am very busy and we negotiated price on new vehicle and trade-in for my old vehicle online. Very fair on both counts. The only thing I really needed to see first hand was the color, since the internet does not really show the true color. I also need to drive the CRV. I drove very quite and handled nicely. I was also able to see out of it. Since I have been driving it a week now I really love the rear view back up feature. I also love the amount of space in the back for purchase like groceries and dog food. It is actually shortly than my car and leave more space to get around in the garage. Can't wait to take it on vacation. Joe is the nicest guy to deal with and would recommend him and Mungenast to anyone wanting a new Honda. And I would recommend a Honda to anyone wanting a new car, van or suv.
Lauren1114
Apr 4, 2014
I recently purchased a 2014 Honda Accord. Joe Basler was extremely helpful and professional. Most of the negotiating and fine details were done via email which made buying this vehicle from a dealership 2 hours away a breeze. I would definitely travel to do business with Mungenast Honda again. Rebecca was also extremely professional and helpful. I will tell all of my friends to visit Mungenast. They were much more reasonable and gave a far better price than my local Honda dealer. Mungenast Honda is great!
mwig
Apr 4, 2014
I have recently purchased my second auto from St. Louis Honda. My first Honda CRV, which I purchased 5 years ago, was a reliable versatile SUV, and the sales team helped me find durability and affordability when I needed it. I lived in IL then, and was able to shop online before I contacted the sales staff, which added to the convenience. When I needed a replacement, I decided to repeat that experience- I looked online, and found the exact same make and model, only newer. I contacted Kurt Masty via e-mail. He followed up, gave me discount pricing, and set up a time to show me some autos. He and his team were friendly, professional, and have helped me not to be intimidated by the daunting task of buying a car.
ajlrudy123
Apr 3, 2014
Gina Bommarito was very helpful and friendly and the overall experience was mostly positive. I would recommend Mungenast to anyone in the future with one caveat below.The constructive feedback I would offer relates to the dealer, not the sales rep. I didn't care for the fact that I was not in an office during the process, but rather out on the floor at a table. Being in sales myself, I understand the dealer is specifically designed that way so people feel uncomfortable negotiating out in public. In retrospect, I also didn't care for the fact that the finance people were unwilling to supply me with the residual value of the vehicle while I was negotiating. I asked on 2 occasions and it was never supplied to me. That said, I probably over paid by at least $1k, almost retail from a lease perspective. I understand this is all part of the smoke and mirrors associated with buying a car, especially leasing. I will consider Mungenast in 3 years, but will not negotiate without that figure. If I do decide to lease another Honda, I'll happily seek Gina Bommarito out again.
MarvinH63129
Apr 2, 2014
My wife and I were quite pleased with the experience of upgrading our lease of a Honda CR-V from a 2012 model to the new 2014. We have been very happy with the CR-Vs that we have leased, and Josh Ulrich made the transaction a pleasant one. We appreciate the attention to detail and the efficient way everything was handled.
AFK
Apr 2, 2014
I have been a Mungenast customer for 3 years now, and have nothing but great things to say. Every department is staffed with knowledgeable, friendly employees. As far a the sales experience, Josh Uhlrich makes it about as seamless a process as possible. He is an exemplary consultant. I've recommend friends go visit and ask for him, and will continue to do so.
rchugh
Apr 2, 2014
I am 80 years old and simply wanted a new car. The Honda Accord has always been one of my favorite cars. Using Consumer Reports new car pricing service I determined what a good price for me would be. Without a trade -in the final price had to satisfy me.working. Dealing with Gina was a pleasure. She was both honest and straightforward. She made no promises she couldn't back up. I would return to Mungunast Honda, hopefully to Gina, if I wE ready for another new car.
dave.honda.crv
Apr 2, 2014
Josh Ulrich was very professional and helpful. I appreciated the quick and courteous service, and was very happy with the deal that we worked out. This is the second Honda CRV that I've purchased from Mungenast St. Louis Honda. Both experiences were quick and pleasant, and I routinely recommend Mungenast to my friends and family.
jrkstl
Apr 2, 2014
This was my 6th vehicle purchase with St. Louis Honda, and I cannot imagine going to any other dealer. As always, the transaction was fairly quick, clean and completely drama free! This was my first transaction with Gina, and I highly recommend her! Do yourself a favor, and shop here. You will most likely turn into a life-long customer!
rsuhre
Apr 2, 2014
Had been looking for a used TSX with a very specific year, color, and tech package option in mind. I had contact Kurt on line about a potential car, which turned out did not fit our needs. Kurt continued to contact me in a very low key manner over the next week or so about other TSX's he had and notified me of a "price drop" on one that was not in our original budget. Ended up visiting the dealership last Saturday "just to look" at the car that was out of our original budget. Kurt and Howard were very helpful, friendly, and low key. Once my wife and I decided to buy the car, it took about 5 minutes of "haggling" to get the price I wanted. The paper work was handled flawlessly by Brandon and the actual car delivery on Monday was perfect. Kurt had made sure his shop touched up a couple of cosmetic items in the interior. Over-all, a great expereince.
SueKQ
Apr 2, 2014
We received such a great experience in purchasing our new Accord. Gina and Rob could not have been more professional and accommodating. We received the price we had set and picked up the car the same day. The sales manager even came to the showroom to thank us. Both our sons had purchased cars there and were very pleased. We couldn't be happier with the car and experience. WE were impressed that we did not receive any pressure tactics. Thank You!
bjcjlc
Mar 31, 2014
Our experience at Mungenast St Louis Honda was the best we have had in a very long time, other than when a family member was in the car sales business. From the person at the desk near the door to the finance person, all were friendly and wanted to make sure we were pleased with our experience. Kurt, our salesman, talked to me on the phone prior to our trip to the dealership and was honest in the representation of the truck. There were no high pressure sales tactics. It was a very positive experience and I would definitely go back to the dealership in looking for another vehicle.
Chari8
Mar 29, 2014
I felt like a valued customer from the time I walked in the door until the time I finished all the paperwork. Everyone was so pleasant and helpful. I really liked how the staff was so kind and helpful to my family. It really made me happy and comfortable how they interacted with my children. Everyone did a great job in making my shopping experience a success. I believe they went over and beyond to help me obtain the vehicle I desired. I felt the professionalism as well as the real compassion for what they do for their customers. I would definitely recommend anyone that is looking to purchase a vehicle to this location. I will as give positive feedback to anyone that inquires about this location.
terryhuff
Mar 28, 2014
Gina was attentive from the start and allowed me to explore the cars on my own. She continually checked on me through out the process. Great service
jbrown256
Mar 27, 2014
Gina was great. She carefully listened, understood what we wanted, negotiated a fair deal. We left with our new car at the price we wanted in one visits. I will recommend Gina to all my friends, and the fact she sells great Honda vehicles is icing on the cake!
Gerad
Mar 27, 2014
Gina really made our overall buying experience outstanding! I arrived around 5:15 pm on Thursday when they were closing at 6:00 pm to take a look at a 2014 Odyessy. Gina made me feel welcome, took her time with me and my wife (stayed late), and ultimately made it easy to buy our new car from Mungenast. I highly recommend anyone looking for a great care from an even better sales person go see Gina at Mungenast Honda!
ronndebi22
Mar 27, 2014
Gina has sold us 2 new vehicles in the last two years . she has went beyond the call of duty to make us happy and see that we gat a fair deal . she so pleasant to work with we hope she stays in sales as we usually buy every couple yrs and always look forward to working with Gina we has sent friends to her and they like her also . Ron Imm Columbia Ill.
almakotoric
Mar 27, 2014
she was very easy to work with and had a great attitude. It was the fastest we had ever bought an vehicle we had ever owned thank you
slparker09
Mar 25, 2014
One of the best experiences I've had buying a new/used car. Tom, Kurt, and Javier were a please to work with. Knowledgeable, professional, friendly, and attentive to my needs. My expectations were met, I'm extremely happy with my car, and will recommend Mungenast to my friends/family or colleagues who may be in the market for a new/used vehicle.
greg4jodi
Mar 24, 2014
We've purchased numerous new vehicles in the past but our experience with Kurt and the rest of the Mungenast team was definitely the easiest and most pleasant of all of them. Kurt listened to our needs and helped us through the new vs. used decision and then guided us through the sales process. We are very happy with our new van, it's price and the total experience.
Billiken88
Mar 22, 2014
Joe Basler was recommended by a family member as someone who could be trusted. I wanted my payment to be under a certain amount and Joe was able to work out a deal that worked for me. I decided to lease a 2014 Honda Accord.
mturkcan
Mar 19, 2014
Joe was extremely responsive, highly professional and a pleasure to work with at every step in the process. In addition, the showroom atmosphere was very pleasant and relaxed.
slandwehr
Mar 14, 2014
I/ve been going there for years and have had Mark Larosa for service. He is excellent. This time I had Gina for the purchase of my new Honda. The whole experience was delightful, never any pressure and she made me feel she was there for me and looking out for what was good for me and my wishes. She was very knowledgeable about the cars and could answer all my questions, she knows the product.
martyp01
Mar 13, 2014
Gina Bommarito made purchasing my vehicle very easy. She is a very friendly, personable and knowledgeable salesperson. I trust her opinion and would not hesitate to buy another vehicle from her in the future, or recommend her to my friends and co-workers. She handled everything perfectly.The service and business departments were prompt about getting my new vehicle detailed and processing the paperwork. Thank you Gina and the rest of the Honda crew for making this a pleasurable experience.
lesliejs
Mar 10, 2014
Gina is the very best. This was the first time I had bought a car completely on my own with no one to be backup for opinions. She made the process less painful maintained her humor with all my questions and nit picking. She was knowlegeable with her procuct. She has also been very helpful after the sale. eg: repeated phone hookup.Viva Gina !
noonie121
Mar 6, 2014
Tiffany ran my credit adding inquires before I even came to look at a vehicle. When I did come to look at a vehicle tiffany and brain acted as though they were'nt interested in helping me with a car after turning down a particular vehicle they tried to stick me with. On top of that they say they will call u back and never do. I wasted my time with this company I would never recommend anyone I know to buy a used car here.
roxanneweppner
Mar 6, 2014
I was very pleased with Mungenast honda. I picked out a car and was in an out with the car in less than 3 hours. I love my new car and would definitely purchase again. Gina is a great sales person .pleasant and personable
2ninr
Mar 4, 2014
My salesperson, Gina was great. Friendly and energetic. I didn't feel like I was being conned. The thing I hate the worst in life is spending my money but she sent me out with way more than I intended to buy (but can afford) and I am so happy she did. I now have a really nice updated car and my kids can get off my butt and it's nicer than theirs. Gina could have sold me the furniture if she had wanted to.
bbailey2
Mar 4, 2014
Kurt was very helpful over the phone with my initial inquiries. Since I was calling from out of state, he personally checked out the vehicle I was interested in and sent me the extra pictures I requested. This was the best experience I have had with a car dealership. Would recommend to others.
blakegwolf
Mar 2, 2014
The service department is exceptional! It is one of the main reasons we purchase our cars here. They were not only on time in taking the car in for service, they finished ahead of time and called my wife's cell. When she walked in, the service adviser recognized her, grabbed the keys and had someone pull the car around for her. He opened the door for her, took out the paper mats and seat covers they had used to keep the car clean during service and she was on her way. Service is always excellent here and they out did themselves this time.
UL05944
Mar 2, 2014
When purchasing a vehicle I do not like to waste time going back and forth over price. I went to several dealerships, told them I was going to purchase a car, and whoever came back with the best price would get my business. Joe of Mungenast came back with the lowest price right away. The other dealerships wanted to keep making offers and wanted to know what other offers I had. They also would not tell me a price over the phone. Joe was able to give me the lowest price in an email and followed up by phone. I did not have to wast time at dealerships going back and forth over price. When I made the decision on what I was going to purchase, Joe made the deal quick and easy. It took about an hour and the deal was made, paperwork was complete and I was able to get back to work. They made purchasing a vehicle easy and stress free. I will definitely go back to Mungenast on future purchases.
georgeburt
Mar 2, 2014
Gina made my car buying experience a joy. My credit was not the best, but that never became an issue. Thank you so much Gina!!!
nealbrunk
Mar 1, 2014
I purchased a used car for my daughter. There was a lot of special paper work that my daughter and I required to meet some unique needs that we had. Javier was awesome in accommodating us. Jerry helped me initially when I came in. The next day I decided to buy the car before someone else purchased it. It was Jerry's day off, so Howard helped me out with a great attitude of service and genuine concern. A couple days after driving it, the transmission failed. My daughter lives about an hour and a half away. At no charge to her, they sent a tow truck all the way out there to pick the car up. They then sent someone out there to take her to get a rental car at their expense. They replaced the transmission at no charge. Every time we have been there they have been very meticulous about their care and service to us. Jerry followed us around the dealership as we went through every process to make sure we were given exceptional service. As a bonus, they give their customers free car washes at either of their dealerships. I'm confident that I could have purchased a similar car for less money. However, I felt it was good to pay a little more to have that peace of mind to buy from a business with a good reputation of excellent customer service. I'm so glad that I made the decision to make my purchase with them.
stlbenny87
Feb 28, 2014
This was my first experience buying a car and I was very nervous as well as excited. Gina helped me to pick out the best vehicle for me and also helped to make sure it was affordable and in my budget. I really felt that she knew what she was talking about and made me feel comfortable almost immediately after meeting. She has even gone as far to follow up with me after the purchase to make sure I was satisfied with my new vehicle! Brandon also helped to make me feel welcome and he really made me believe that my business mattered. He was very thorough in his explanations of any questions that I had and gave me peace of mind with my anxiety of knowing that I was making such a large purchase. The team at St. Louis Honda exceeded my expectations in every way and I would definitely buy a car from them again!
ctabers
Feb 28, 2014
Jerry was so awesome! He was friendly and helpful, knowledgeable, and was definitely all about helping us by getting us into a nice, dependable vehicle. We will definitely refer any and everyone we know when they want to purchase a vehicle! We will also purchase any future vehicles with Mungenast! You guys rock! Thank you!!
jimcor
Feb 28, 2014
Joe was upfront, honest and freindly.. He answered all my questions and returned my emails promptly. He still emails me to see if we have any questions, which I have never experienced before when purchaseing a car.
billy1415
Feb 28, 2014
I emailed the dealership Rebecca got back with me quickly and gave me a great price. I came in she showed me the car and she was very knowledgeable about her product. I would definitely buy there again. thank you for my new civic.
mj0901
Feb 26, 2014
Awesome experience again. Our go-to dealership and our go-to salesperson! Its like having a family member working at an auto dealership. Highly Recommend!
CRV82
Feb 24, 2014
After the first test drive of a Honda CRV, the customer service from this dealership was great. When we walked through the door that first day, we did not feel overwhelmed or pressured at all. We worked with Gina Bommarito during the whole process. The first day she asked us what we wanted in a new car and that is exactly what she provided us to test drive. This was great. In previous experiences, many dealerships will ask you the same question, but bring out a car that is thousands of dollars more with leather seats and special trim.Not here, and my wife appreciated that very much. I also appreciated that she not only spoke with me (the man), but also included my wife (the bread winner) in the conversation as well.The buying experience went well. Gina worked with us and I feel we got a fair price for our CRV. In the dealings we were supposed to have heated seats installed (after market). This was part of the reason we went with the CRV because we knew we could get the same on a Subaru Forrester. After my wife picked the car up from the install, she was told that they were only able to install the heating mechanism on the driver side seat. This about sent me over the edge because we had paid (and were promised) the heated seats.To make a long story short, my wife called Gina the next day and explained to her what had happened. Gina apologized and spoke with her manager. Both were extremely apologetic and after a conversation with the installation company, explained that they (the dealership) were given the wrong information. Both the manager and Gina worked with us to right the wrong in a timely manner. They gave us the option to have our money returned to us (with a free heated seat) or bring the car back and upgrade to the next level for a minimal fee.No one likes to be inconvenienced, but I feel like both Gina and the manager did an awesome job correcting the issue. In addition to this, there were various calls made to me, from Gina and various other representatives from the dealership, checking to make sure we were pleased and if we had any other questions.I have worked in customer service for 10+ years and can say that Mungenast Honda does a great job in trying to accommodate and please their customers. I am generally unimpressed, as of late, with the customer service of most companies, but Mungenast Honda is setting a new standard.
Jhalaska02
Feb 18, 2014
Great service! Willing to go the extra mile to get me exactly what I wanted. Friendly salesman. I have already recommended to friends and family. I WILL be back to see Eric for my next purchase. Without a doubt the best buying experience I've had. Anytime I call with questions both Eric and Tom couldn't be more helpfull. Top notch guys at a top notch dealership!
Bluegreen420
Feb 14, 2014
Worked with Jerry Webb buying my car, by far one of the best sales rep I've meet. Very honest, friendly and straightforward. Javier Terrazas, was also awesome, found the best financing for me, and laid it out and explained it phenomenonly.
GerryFord
Feb 6, 2014
I let Kurt know what I was looking for and how much I had to spend. He went over all the cars available then showed me the car he felt would be best for me. I was very comfortable dealing with Kurt. He answered all of my questions and I felt he was honest and straight forward. I will recommend Kurt to all my friends and family interested in purchasing a used car.
ww1er
Feb 2, 2014
Day after we purchased a used 2007 Civic Hybrid, IMA warning came on, dealers service center confirmed error codes. They replaced hybrid battery free.
cavittdenise
Feb 2, 2014
Everyone at Mungenast Honda was friendly and helpful. All of my questions were answered with extensive knowledge and expertise. They made the somewhat drudging experience of purchasing a new vehicle very pleasant! Especially the sales consultant Gina!
morgysj10
Jan 31, 2014
I went to the center to see if someone could help me enter my new iPhone into my car.. Gina came to my car (very cold day) and sat with me, teaching me how to do the process, enter speed dialing names, and a few other features with it. I told her I was clueless about many things with the new phone and I noticed she had an iPhone also. I asked her how to use some of the features on the phone. She took about a good 20-30 minutes with me downloading the phone and all involved with it, plus helping me with the iPhone. Thanks for your friendliness and patience! It means a lot to me to have good service! I have been with Dave Mungenast for 8 years --love them!
shunnius
Jan 29, 2014
This is the second car we have bought from Shan. She is awesome to work with! I know if we have any questions or problems she will be there to help us.
New652014
Jan 28, 2014
I added a 2014 CRV AWD to my Cars mainly because of Shan Herwig in Sales and Dee Clark in service these 2 Ladies go out of there way to make customers as happy with the deal and the service better than any other dealer I have brought from in years. I also own a 2012 CRV AWD that I purchase from the same dealer, in this day and age to make a customer happy about the cars they own 99% of the time is saying something about how GOOD these 2 ladies are and if I would have the need to purchase another car in the future it will be a Honda from the same 2 Ladies if possible. Michael Lyles
jlqt
Jan 26, 2014
We are Honda/Mungenast people, this is our 3rd car purchased from them over 30 year period. We have always been given courteous service, and walk away feeling we got the best deal, and the best car! Gina Bommarito was a delight to work with. In addition to being so easy to relate to and deal with, she was responsive to our every question and need, and was eager to satisfy us. I found her knowledgeable about the Honda Fit. She made the entire transaction easy, as did your whole team. We appreciate doing business with you, and look forward to a continuing relationship with Mungenast Honda. Thanks for a wonderful car. We are so enjoying the ride!Sincerely,John and Linda Quint
jadaly5827
Jan 25, 2014
I met Rebecca after searching on line late one night for some price quotes on the 2014 Honda Accord. I sent the pricing request via Mungenast's web site expecting it to take at least until the next day to hear back. I was surprised when Rebecca responded within 15 minutes with two great quotes. I eventually met with Rebecca at the dealership not knowing what to expect since buying a car has always seemed like such a stressful hassle with pressured sales tactics and numbers being thrown at you from all angles. But when I began talking with Rebecca, I became relaxed by her friendly and knowledgeable demeanor and warm smile. She listened to me and knew the right questions to ask. Rebecca made the entire buying experience pleasant, relaxing, and easy.Rebecca took the extra time to show me all the new technological features of my new Accord that would have taken me days to figure out. All in all a very helpful, knowledgeable, and honest sales representative. I would highly recommend Dave Mungenast St. Louis Honda as a place to buy a quality automobile, and would defiantly suggest contacting Rebecca Wille as your sales consultant. This was my second time buying a Honda product from Dave Mungenast. Both experiences were great!!Thanks Rebecca!! Great job!!!
leannev
Jan 24, 2014
Very satisfied with the service we got from Gina. We will be sending all our friends to her. She showed us all the options we got with our van and how to set them up.
Ascheldt13
Jan 18, 2014
Greg was awesome. He made the whole process simple and quick for us buying a used car from mungenast honda. I had been to several dealerships this year when it was time to replace my vehicle back in May. Even the dealership I bought my car from wasn't as Mungenast Honda was to us which the vehicle for my husband. Everyone was very friendly there and not pushy by any means. We will probably be back to see Greg in a few years when it's time to upgrade my honda for a new one. I would recommend checking them our for a new or used vehicle.
wscs1982
Jan 15, 2014
Our car buying experience at Mungenast St. Louis Honda was Awesome! We were asked by the receptionist if we needed help shortly after we arrived. We weren't left standing around looking for help. The receptionist then immediately introduced us to our Most Excellent Sales Consultant, Gina Bommarito. She was Great! Gina gave us incredible customer service! She was polite, professional and friendly without being pushy! She was able to answer each and every question we had. We purchased our new 2013 Honda Civic from Gina! When we picked up our Civic, Gina also took a great amount of time with us to explain and show us all the features on our new Civic, My husband works at a profession where he is in contact with a lot of people. He, along with myself, will ALWAYS recommend to see Gina Bommarito at Mungenast St. Louis Honda for Great Customer Service and a Great Product!Thank you Gina and Mungenast St. Louis Honda for the Best New Car Purchase experience we have ever had!!!!! We love our new Honda Civic!
cetindag
Jan 14, 2014
Joe was the reason I decided to come 90 miles to buy this car. Experience was above any car-buying experiences I have ever had.Professional, reasonable and fair. First time I felt like I do not have to negotiate since everything they have offered was fair and up front. If I ever buy a Honda again I know where I am going.
CrossScottF
Jan 13, 2014
After a bad experience with a new '13 Nissan Altima (no problems, just H-A-T-E-D the transmission), I emailed several St Louis Honda dealerships with what I wanted in trade difference. I live 1.5 hours away and our local dealer's "deal" was $2500 higher than what I was shooting for. One dealer said they couldn't do it, one said they 'probably could get there' but Joe Basler talked to his manager and got back with me and said they would do the deal as long as the car had no dents, dings, cracked windshield, etc. I trusted them at their word and wasn't disappointed! The experience was painless and pretty quick. Jason Boehme even got me lower financing than Honda's 1.9%, so I'm a happy 2014 CR-V owner (well, my wife is - I'm in our '08 CR-V now).
SF453
Jan 13, 2014
Mungenast Honda (and Gina) were both recommended to me by a co-worker. This being the first new car I have ever purchased, Gina really worked with me to help make this vehicle a purchase I was comfortable with. Everyone was very friendly and helpful. Patience was also exhibited as I wanted some time to think over the vehicle purchase. I was able to get a car that I absolutely love and that is a better purchase than what I had initially imaged I would get at the start of my car search. My experience at Mungenast Honda was definitely a positive one.
Sgonill
Jan 10, 2014
I absolutely hate car shopping. Late in the evening I was doing research on a few different vehicles and dealers. Rebecca answered my request almost right away. Only one other sales person responded as quickly and only one other gave me specific numbers. Her numbers had him beat. She was professional and up front, and delivered as promised without all the gamesmanship one normally has to endure while car shopping. Thank you Rebecca! Great experience, great outcome.
ashley23
Jan 9, 2014
This was my first time purchasing a car and Josh helped make the experience as stress free and simple as possible. He clearly explained all of the models and pricing options that made my decision simple.
Bigfish19
Jan 8, 2014
Josh handled th for us.e complete transaction in a professional manner and provided a positive experience. His knowledge and attention to detail was much appreciated.
jeschw
Jan 8, 2014
Our experience at St. Louis Honda was very satisfying. The sales people were professional and handled of our needs in a courteous and professional manner.As this is our second card bought from St. Louis Honda, we will continue to do business with them including service.
mikehill15
Jan 7, 2014
I was a little nervous about purchasing a new vehicle at first. I have dealt with a lot of pushy sales people and unfortunately expected the same runaround. I was pleasantly surprised throughout the entire process at St. Louis Honda. Josh Ulrich, my sales person, made me feel incredibly comfortable. It was a nasty day out so I figured I would just be looking at pictures of the cars and pricing...not the case. Josh walked me outside and showed me multiple vehicles that suited exactly what I was looking for, and then some. He even walked me back to speak with Gary Opitz, a service adviser, who assured me that I was in good hands. I didn't need that at this point, but it made me feel even more comfortable about this investment. The customer service was impeccable. Towards the finalizing of my purchase, a sales manager approached me and shook my hand thanking me for my business. Josh even got into my car with me before I left and explained all of the features my new car had to offer. An outstanding experience for me from start to finish. I will be purchasing my next vehicle from St. Louis Honda and will definitely recommend them to friends and family.
jmcnutt19
Jan 7, 2014
Josh was great to work with he did a great job. He was very helpful we could not have asked for a better sales persons.
451malaga
Jan 7, 2014
I e-mailed Mr. Joe Basler about one of the cars at Mungenast Honda before the store opened at 9:00AM. He promptly returned my e-mail before the store opened and explained all of my questions with detail and professionalism. He then had the car ready for me to see and went several steps further by telling me about more incentives even after I had agreed to buy the car. He could have just blown me off and moved on to another customer and yet he kept working to get me the additional incentives. Also the Mungenast "finance specialist" Mr. Harry Trueblood took his time and extreme patience with us explaining the benefits of not just the outstanding financing of 1.9% but also the extended warranty that can only make a Honda a better deal for people like me who will drive a car for over 10 years. I have never bought an additional warranty on anything in my life but Mr. Trueblood's detailed explanation and "no pressure" professionalism made this an obvious choice to me.I challenge anyone to e-mail Joe Basler with the deal that your are currently considering at another dealership and give him a chance to save your hard earned money. The e-mail may take a minute or two but the professionalism, courtesy and savings are well worth the time.SincerelyScott D.
skcbms
Jan 4, 2014
Jerry was so helpful and we saw a huge difference here vs other dealerships. Everyone was so kind and professional! Thanks so much for such a positive experience!
ajirace
Dec 27, 2013
Two years ago next month I needed a car quick and Elmer Watson did a great job putting the deal together. My previous car broke down and I was heading out of town on vacation. When I got back everything was ready to go. I have since had all of my scheduled maintenance completed by St. Louis Honda and they have gone above and beyond to take care of my needs.
Pegsmith
Dec 18, 2013
This was, by far, the best buying (leasing) experience I have had with a car dealership. Gina Bommarito was friendly, professional, courteous, knowledgeable, and respectful. She was not the least bit aggressive or pushy. But clearly, she is a well-trained saleswoman who knows the business. I was also impressed by the Mungenast team atmosphere in getting me in a car that night. They gave me a good deal on a Honda Civic. This is a great dealership and an awesome staff who all seem to really enjoy their jobs. I highly recommend Gina and the whole Mungenast team!
css1129
Dec 14, 2013
Gina is awesome to work with !!! From our first visit to the lot to look at the FIT and CR-V, through the test drives, she was friendly and attentive to our concerns and answered the questions we had, proving to us her knowledge about the Honda product. This was my first new vehicle purchase since 2001 and not once did I feel pressured to "buy now" which was appreciated. If we had decided to wait longer to purchase from this dealership, I would have requested Gina for my salesperson.I must also mention Jason Boehme, finance specialist, for his professional and friendly manner during this phase of the process. Both Gina and Jason made the total car buying experience go smoothly and I got wanted and more than expected in my new 2014 LX CR-V! I chose Honda for vehicle reliability hoping this proves out to be true over the time I have the vehicle. The professionalism and friendly manner from Gina and Jason made the total experience pleasant.
tomgash85
Dec 11, 2013
From the first moment I looked at the website to when we drove off the lot in our new accord, Joe Basler and the staff at Mungenast Honda treated us like family. My wife and I felt so comfortable after the first visit that we had trouble not turning around and buying the car that day. After doing our homework and looking around we found that Joe had offered us the best package just like he promised. We felt comfortable that we would be taken care of after the sale as well if anything were to come up. I look forward to bringing my Honda back and purchasing more vehicles from Joe and the team there in the future. I would absolutely recommend going here to any of my friends or family.
Fatherof2
Dec 11, 2013
This will is the third car I have purchased from this dealership. Their customer service is second to none, not just during the sales process, but also after the sale, and even well after the sale. Along with the sales them, the maintaintance teams and even the receptionists provide terrific customer service. I was very pleased with the price I recieved, especially compareced to other Honda dealerships, but also againt other dealeerships for other car manufactures. The 2 previous car I had purchased have all been servied at this facilty, and while the service prices aren't the cheapest (no dealership is), The are in line with other dealerships, and the quality of the work is second to none! The sales experience was exceptional. There were no high pressure tactics, no attempts at cooersing me to look at and/or purchase a higher end vehicle than what I came there for. Most importantly, they understood and respected my schedule and timeline. I began my search and my first visit to them in September, and did not make a purchase until December. During that stretch I was not hounded by them in any way, I received one follow up about a month after my first visit, and that was it. PERFECT! I couldn't have been happier!I will return to Mungenast St. Louis Honda to give them a shot at my next car purchase as well, in about 6-7 years. :)
Kristykat7
Dec 10, 2013
Shan was wonderful to work with. She answered all of my questions and made the process very easy. I will definitely return to work with Shan when I buy my next car!
elenaestrada37
Dec 9, 2013
I came to Mungenast St. Louis Honda once I turned 16 to purchase my first car, and Craig Newport helped my family and I every step of the way back in 2010. I walked away with a 2007 Certified Pre-Owned Honda Accord. The experience I had with Craig Newport was amazing. He understood every aspect of my family and worked hard to make everyone comfortable in the decision. Once I turned 20, I had put many miles on my car from traveling to school every day, and I decided to trade in my car and purchase a new car with better gas mileage and less miles. Without a doubt, my family returned to Craig Newport at Mungenast St. Louis Honda. Craig was busy for the day, so he had Shan Herwig help us with our decisions. Needless to say, we were not the easiest of customers because although it was my car, the family needed to be involved with their many different opinions. With every change of ideas, Shan was right behind us. She understood every point my family brought up, and she worked hard to find ways to help solve problems and keep us informed on what we were purchasing. At the end of the day, we were completely happy with our purchase of a 2013 Honda Civic LX. Craig helped us in the end, and he stayed late at the dealership to make sure I learned everything about my new car. They gave me a GREAT price on my trade in as well to put towards my new car.This dealership is perfect because of they are very knowledgable on their cars and never push their sales. There was a point in the day where we were probably not even going to purchase the car because of decisions, and Shan was completely fine with that. It is always all about the customer at Mungenast. My family will always be loyal customers at this dealership.
jwc7148
Dec 9, 2013
Mungenast provided clear information from the beginning regarding the vehicle types and stock. Joe was willing to negotiate with fair prices compared to salespersons from other dealers and had great turn around response time. We ended up upgrading to a higher model because the prices negotiated were reasonable, especially when adding a second buyer to the deal. When visiting the dealership, I was immediately greeted by friendly, courteous staff. At closing we ran into some issues: Joe and his manager Jim required deposits on each vehicle; having come from Toyota as loyal customers for 20 years and never having to put down deposits, we did not feel entirely comfortable with the idea and expressed this to Mungenast. After many days of emails, eventually this condition was dropped by Mungenast. Furthermore, we asked Mungenast to provide in writing the details of our deal to ensure all parties were clear before moving forward. Mungenast did so but did not include a minor detail. At close, Mungenast stated that they had assumed this had been part of the deal but looking through previous emails together it was clear this had never been confirmed by Mungenast. Joe took responsibility which I greatly respect. Joe also respected the pricing negotiated for our family when it appeared that the second deal would not come through. The second deal did finally come through a week later. Again, I want to capitalize on the fact that Joe was patient and honored the time and efforts my family had spent working with him BEFORE being sure that the other buyer would come through.This has been our first experience buying from Honda. Though the process was complicated and we ran into some issues, Mungenast took time to address the issues DURING negotiations rather than improving AFTER closing. Joe has helped Mungenast set the bar high for what to expect in patience, follow up, and pricing.
pamvanderson
Dec 5, 2013
In May of 1997 I purchased my first CRV. In fact, that was the time when Honda introduced the CRV and I bought this vehicle from a small brochure (sight unseen). I believe I was number 12 on the list to receive the new CRV at Mungenast Honda! My second child was due in June 1997 and I was so excited to get one of the first CRVs in St. Louis just prior to my son's birth. I drove my "loved" CRV for just over 16 years with little to no problems. I had hit 200,00 and was ready for a timing-belt change. I took my vehicle back into Mungenast Honda to have my CRV repaired and was informed that there was close to $4,000 worth of work that needed to be done! Rather than sink money into a vehicle that was ready for retirement I asked your service representative to connect me with someone from your Sales Department. Kurt Marty called me within 30 minutes. He described a used CRV you had on the lot and I bought the vehicle over the phone ... at a great price! Your finance department was able to finance my new CRV through my credit union at a very good interest rate. Within a few hours I was driving home in my new used CRV! I signed the paperwork and walked outside to see the new used vehicle I had purchased ... I couldn't believe my eyes! It was much better than I had ever anticipated and I can't tell you how excited I was! Kurt Marty was quick to react to my needs and went above and beyond to more than satisfy me! He sold me a vehicle and got the financing completed within a few hours! Absolutely amazing! I love my new used CRV! I would recommend Kurt Marty to anyone that is seeking a new or used vehicle! Mungenast Honda should be very proud to employ such a GREAT person! Thank you Kurt!!!
samirha83
Dec 5, 2013
I am extremely happy with the Customer Service and the Quality of Work with Gina (Sales) She helped me pick up the right Car and the price was right too.
mycody2014
Dec 4, 2013
Brian was great to work with. The financing process was easy. I was shopping at other dealerships for almost 11 months, only to find that those dealers were not interested in working with someone that had some credit issues. Brian at Mungenast changed all of that. I received a fair trade on my car and they priced their car at a fair value in return. Will go back to this dealership for purchases in the future, even though they are over 200 miles away from where I live.
amhucke
Dec 3, 2013
My buying experience at St. Louis Honda with Rob Carroll was a painless process. This is my third vehicle that I have purchased from the dealership & I am so impressed with the professionalism that all the employees possess. If you need a vehicle, please visit Rob Carroll at St. Louis Honda & he will make your buying experience a positive one.
crymsonphenix
Dec 3, 2013
Both our salesman and finance man were friendly, nice, and helpful. When told that we had a time limit they worked very hard to get us out of there. It was the fastest I've ever bought a car! We were very pleased with the price as well. Thanks Guys! : )
andrewkishna
Dec 3, 2013
Gina was easy to work with, professional and knowledgeable about the products. I was very pleased with my experience with her; by far the best salesman I have dealt with. I would recommend her to others.
nganim
Nov 30, 2013
Shan Herwig is a person of integrity. She steered me to the right vehicle for the right price and the right financing from the start. She clearly had my best interests at heart. And she worked seamlessly with the entire Mungenast Staff to ensure I had the most positive and proper buying experience. I am grateful for her service and would heartily recommend her to anyone.Nick G.
Debbiedemp
Nov 27, 2013
My experience dealing with Joe Basler and St. Louis Honda was nothing but top notch and professional. He was very informative, friendly and made me feel right at home. I will definitely send any friends or family looking for a Honda to Joe. He' s very dedicated and followed through with every email or question that I had for him and he worked very hard to get me the best deal possible. The whole process was painless and smooth. And I love my new Honda!Thanks you again Joe!
rrstlevo
Nov 26, 2013
I TOOK MY MITSUBISHI LANCER AND CHRYSLER 300 IN FOR SERVICE A COUPLE TIMES NOW AND EXPERIENCE NOTHING BUT THE BEST FROM CHARLIE CURRY. I WILL CONTINUE TO USE HIM AND THE SERVICE DEPARTMENT THERE.
CourtneyAlexander
Nov 23, 2013
I had been in contact with Gina for several months now. I told her my goal was to get me in a different car, but I was unsure about the timing off it all. She was patient with me and always there to answer the questions that I had. I am very pleased with her willingness to work with me. Now I have a new Honda Fit Sport and I am loving driving again.
lynneling
Nov 19, 2013
It was a pleasant experience dealing with Joe on this purchase. He was very friendly and patient in answering questions I had regarding the new car. I highly recommend him.
holborow
Nov 12, 2013
Overall, it was a quality experience at Mungenast St. Louis Honda. When looking for our automobile, they were the first dealership we decided visit. After visiting a number of other dealerships, their price point was slightly higher, but they were flexible and willing to beat the price that was given to me from the other dealerships. Because of this, we chose to go with Mungenast. The negotiation process was relatively easy and our salesperson (Josh Ulrich) was very patient with us while we looked at a number of vehicles in varying interior/exterior colors and options to make sure we made the best possible selection to meet our wants and needs. The finance department explored all the additional warranty offers and made no attempt to pressure us into purchasing an option we were not comfortable with selecting. Overall, our experience at Mungenast St. Louis Honda was top-notch and I would definitely recommend this dealership to anyone in search of a new automobile.
Gailavery
Nov 7, 2013
Gina made buying a car so pleasant and easy I could have bought a car in every color. She was a delight to work with and will buy my next car from her and St. Louis Honda.
mhill75
Nov 7, 2013
Gina Bommarito and Jason Boehme worked so hard to get my deal done! I am so impressed with them and the dealership as a whole....They all are so friendly and professional. I will definitely recommend them to everyone I know and they have earned a lifelong customer!!!
mdrebber
Nov 6, 2013
Gina worked what seemed like around the clock to provide me with a vehicle and price that fit both my needs and wants. She remained constantly professional, and super friendly throughout my entire searching/buying process. I was recommended to work with Gina by one of Gina's previous customers, and I now know why. I would highly recommend Gina to anyone that needs a new or used vehicle.
yoffiet
Nov 6, 2013
I worked with Rebecca and Josh on my recent Honda Civic purchase, and what a team! I initially sought an internet price quote, where I dealt with Rebecca Wille. She was straightforward, honest and helped me understand all the little extras and fine print that other dealers were including in their apparently lower quotes! She answered many of my questions and really made me feel comfortable moving forward with a test drive. This was my first experience buying a new car on my own, so it definitely felt great dealing with someone so obviously trustworthy.At the recommendation of a friend, I also worked with Josh Ulrich, who was extremely friendly and helpful. He set me up with the test drive, helpfully explained all of the features, and assuaged all of my concerns (and there were many!) over buying a new car! Again, a very straight shooter. He was very upfront about pricing and what kind of wiggle room we could get. He told me exactly what to expect for the day and how long I would be in the dealership, who I would meet with and what would happen every step of the way. I've never financed a car, or purchased a new car before, so it was very calming to know what the day had in store for me! He even lent a car to my friend so she could run out and grab us lunch while I filled out paperwork! After everything was said and done, Josh still took the time to set up my phone with the bluetooth in the car, showed me all of the stereo and menu features, and made sure I had all of my questions answered before I drove off the lot! 5 star service at Mungenast, I will definitely recommend this dealer to all of my friends and family!
JenHan
Nov 5, 2013
My husband and I were looking for a specific year, color and options on a Honda Odyssey. We had found one online in the St. Louis area- unfortunately after driving almost 100 miles to test drive it, the dealership called and said it had sold earlier in the day. We decided to stop and eat with family in St. Louis area. As we complained, my cousin told us to call Josh Ulrich. He and his wife had purchased two cars from Josh. They were happy with how he handled the sales and his followup with them. As we left dinner, I called Josh. I told him our problem with another dealer in the St. Louis area, then I gave him a description of the car we wanted. The next day, Josh called- he had the exact car we wanted! That night after work, we again drove the 100+ miles to St. Louis. Josh met us, we drove the car, and within 2 hours were headed home with it. Josh has since followed up by phone and email- checking that we are happy with the purchase. We have already recommended Josh to friends and family, and will contact him in the future for our next car purchase.
alhelfr
Nov 5, 2013
I worked with Josh Ulrich while purchasing my new Honda. Being a first time car buyer, Josh made th entire experience very customer friendly. I was able to communicate my needs/wants and was more than satisfied with the results. I have already recommended Josh and Mungenast Honda to friends and family and will continue to do so.
jbc02
Nov 5, 2013
After a round trip to Toronto Canada, our 12 year old Honda Accorddeveloped a severe oil leak. We checked the Service Departmentand Brian Johnson was not working that day but was due backthe next morning. We had the car towed over that afternoonand husband was there the next morning to explain the problemto Brian. He also suggested that the car be pushed into theservice center since the dip stick registered no oil.As usual, Brian provided excellent service. By 2 that afternoon,the problem was taken care of and all repairs made. As statedin a previous review, we will only deal with Brian and havealways had excellent, dependable service at a reasonable price.Over the years, we have been totally satisfied with theservice at Munganast St Louis Honda and especially totallysatisfied with Brian's excellent work.As long as Brian Johnson is working for Munganast St Louis Honda,I am sure we will have many, many more years of service out ofour 12 year old Honda Accord.JBC
alandgfstertz
Oct 29, 2013
We have purchased two new Honda Odysseys from Mike Hillis over the past 12 years and one used Honda Accord from another salesman who I cannot remeber his name 10 years ago. We have always been satisfied with the deals we were given.We always take our Hondas back to St. Louis Honda for service and have been very satisfied with the overall service we have received. The latest service was on our 2005 Honda Odyssey which needed body repair to the right front bumper that was damaged in the car wash. The same car developed a significant leak in the radiator when we picked it up and the service department made a replacement of the radiator and did some touch up on a scratch on the right rear bumper. All work was done promptly and well thanks to the cooperation of the service manager.
mseymour
Oct 29, 2013
We actually cancelled a Honda order with another dealership because of attitude of the sales personnel and errors in our purchase order. Mike and I ended up back at Mungenast. We got the treatment we should expect when purchasing such an expensive item. We feel that this dealership will give us service AFTER the SALE; this is probably the most important thing to people that keep vehicles for 10+ years. Greg, Gina and Dan bent over backwards to answer all our questions, and there were many. Dan, our sales manager, made himself available and assisted in our purchase. Matt was very organized and briefed us thoroughly on our finance and warranty options. Each one of the employees that we dealt with were knowledgeable and willing to get anyone involved that needed to be- including parts personnel.We have purchased vehicles on 3 continents and this was, by far, the best experience. Thank you.
hope70well
Oct 20, 2013
Sales force (Gina) and her sales mgr (Jim) was pleasant, knowledgeable and receptive to exploring different avenues to complete a new car deal. Additionally, all that I have/had dealings with at this dealership were friendly and helpful whenever I paid them a visit. This opinion also goes for the service crew members that I have dealt with in the past. All things considered I have been impressed with St Louis Honda.
cynthiamkhan
Oct 18, 2013
I really appreciated how everyone was 1) willing to work with us to negotiate a price for a 2013 Honda Civic EX that I could afford and 2) provide direct answers to my questions.
lynn44jim43
Oct 8, 2013
Josh Ulrich was our salesman. He was knowledgeable, honest and friendly. I would definitely recommend any of my friends to see him if they are interested in a Honda.I also would recommend Mungenast St. Louis Honda. This is my 3rd purchase of a Honda from Mungenast in the last 23 years. I have always been satisfied with this dealership.
lisaerken
Oct 7, 2013
WE had a great experience at Mungenast Honda. Gina was very helpful in helping us choose our new Odyssey. She was also very helpful when my parents purchased their Honda.
francis235
Oct 5, 2013
josh was good to work and was a professional. hope maybe to catch up with him again in the future. puurchasing the car was a snap
Kigydrdyvjh
Oct 5, 2013
Gina was eager to help when I first visited the dealership. That was 4 months before I made the purchase and she knew that, and she helped me every step of the way. She's knowledgeable about Hondas and the market in general. When I called 4 months later she remembered the important parts of our original meeting and was able to help me with the purchase. She's even been very helpful after the purchase, and I appreciate that level of service.
Nsanderson
Oct 2, 2013
Gina handled our transaction with the utmost professionalism. I appreciated her eagerness to help us and to fetus the lowest rate possible. During our vehicle search we had visited 8+ dealerships, plus online sites and what made our experience different at this dealership was Gina. She was working with a different family, but spotted me and happened to get me into looming at a vehicle while finishing up with another couple. I'm sureshe is used to military-tasking, however, it's not everyday you see a salesperson with this much enthusiasm. It was because of her we bought with this dealership.
harkewal
Sep 26, 2013
We were looking for buy a new SUV and finally settled on Honda CR-V. The dealership had a lot of variety and we were able to find the perfect color and trim level. There are several dealers who happen to have a lot of variety but the main reason we came back to this particular dealership was Gina Bommarito.Gina was very helpful in showing us the new car. She is friendly, cordial and easy to work with and we strongly recommend her. Keep up the good work Gina. Finally, we hope to get great after sales service from Mungenast St. Louis Honda!
kd314
Sep 26, 2013
I would definitely recommend Gina Bommarito and St. Louis Honda to anyone looking to buy a car. We had such a great experience not to mention a great car at a great price!
DNeske
Sep 21, 2013
Everyone my husband and I spoke with was very friendly and helpful. Gina was great about answering all of our questions and we appreciated that she allowed us some privacy when we needed it to both test drive the car and decide on our purchase. It was my first experience buying a new car and she (and the rest of the staff we encountered) helped make it a pleasant experience. Thank you!
croth04
Sep 19, 2013
Shan Herwig was a pleasure to work with! She was straightforward from the start of our conversations and I feel that she was able to give me the best price possible for my CR-V. She was professional throughout the process, however, there was a personal touch to it that put her a step in front of the other dealerships that I was also negotiating with. I would definitely purchase another vehicle from Shan and will be recommending that friends and family consider her and Mungenast St. Louis Honda for their next vehicle purchase.
gotleib
Sep 19, 2013
My husband and I knew exactly what car we wanted to purchase. I contacted Honda by email and Joe Basler sent us a price quote. We were happy with it. Went in, saw the car, liked it, bought it. In and out in an hour and a half.
stoneju
Sep 19, 2013
I bought my 2001 Honda new from St. Louis Honda and have always serviced it with them. There was no question, when it was time to retire my car that I would do business with this dealership. The staff at STL Honda is a pleasure to do business with, they value customer service and made the process easy and enjoyable. From the time, I entered the service bay with my old car, through the test drive, negotiation and payment on my new car I was treated with patience and respect. And most importantly, I feel I got a great deal on my new car. My relationship with this dealership will now continue and I highly recommend them to anyone in the St. Louis area.
kkatz25
Sep 19, 2013
I have purchased my last 4 cars from here and I have to say they have always been amazing and this time was even better. They worked hard finding the car that I wanted in the color I wanted. Everyone was amazing! I will be telling eveyone who is looking for a car to come here. Shan thank you for everything. Dave I am extreamly greatfull for what you did for us, and Jim there will defiantly be a spot in heaven for you!Kristen
katie90
Sep 15, 2013
This is the first car i have ever purchased from a dealership. They helped me out in every way they could and at no time did i ever feel pressured. I believe i will be a loyal customer from here on out.
jimncolleen
Sep 14, 2013
When completing the title paperwork you should ask the customer if they wish to designate a TOD election. The Department Of Revenue person pointed out to me that it was left blank. I had no idea about this until it was pointed out to me. Now I have to send a special request to AHFC to amend the paperwork to add my son as TOD to keep this vehicle out of Probate should anything happen to both my wife and me at the same time. once I receive a response from AHFC, I have to go back to the Department Of Revenue to have the Title amended. Perhaps the Finance person can remember to ask the customer if they wish to designate a person. This should be done on all future car sales by St. Louis Honda to other customers to save them from this paperwork hassle.
pdemarea
Sep 12, 2013
I worked with Joe Basler to purchase a new 2014 Odyssey EX-L RES. I can't say enough about how wonderful Joe was to work with. I took the internet approach as I'm pressed for time and have young children; we aren't able to spend much time shopping for and buying a car. Joe was fast, responsive, helpful, informative, courteous, and detail-oriented. Likewise, we can't spend long financing and Matt Phillips (I hope I have his name right) was also expedient, professional, and courteous. Thanks for making our purchase experience great!!
SueChio
Sep 12, 2013
I had been looking for a newer Honda Civic for months. Jerry Webb at STL Honda asked me what my criteria was and was never "pushy". He followed through with a phone call when one became available. It suited my needs and the price was right. The financing department completed the sale quickly. I was very pleased with my experience there and would recommend STL Honda to my family and friends.
danstrain
Sep 10, 2013
Kurt and Tim worked very hard to put together a deal that was within my budget. The 2010 Accord was one of five cars purchased from Kurt in the past 2 years that I was involved in and I would not hesitate to buy another one from him when the time comes.
curtkruse
Sep 9, 2013
Joe was very good to work with. He was timely on email responses. He was also right up front pricing wise. I believe in a total of three emails we agreed on a deal.Curt Kruse
Milts
Sep 5, 2013
We returned to buy another vehicle here because of the service we received in the past, and the excellent Service Dept. Gina was our salesperson this time and is outstanding: answered all of our questions, knowledgeable about the vehicle, and found the perfect one for us. She communicates well, doesn't push or overwhelm you, as some salespeople are known to do. She was very patient and understanding as we had to postpone our appt several times to pick it up, and was gracious as we kept her past closing time. Gina's instructions on how to program and operate the vehicle's options and features were clear, succinct and easy to understand. She was a easy to work with, returned our calls and emails very quickly, and had a delightful sense of humor.
Skc12345
Sep 5, 2013
If you want to have a sales person who is knowledgeable about Honda cars, is very customer-focused, and uses no pressure tactics, ask for Gina.
RTS
Sep 4, 2013
Purchased my first out of state vehicle at Mungenast Honda, Rick answered all my questions and kept me informed thru out the process. Had a very tight schedule and small window of time to fly up to dealer to inspect and test drive the vehicle. Rick went above and beyond by meeting me and taking me to the dealership from the airport. Vehicle was front and center, ready for a test drive. I was out the door for the long drive back to FL within an hour. By far the easiest, most stress free purchase I've ever experienced.
cgilham
Sep 3, 2013
From the moment I walked in late on a Saturday stating I didn't have much time, would not be buying that day and just wanting a very quick test drive to bring the car home so my wife could look at it, Gina gave me the keys to a 2013 CRV with a smile and told me to let her know when I get back. After the drive she gave me her card and said to call her if I needed anything. I came back on Monday night to look at the car again (after negotiating online during the day on Monday between 3 Honda dealerships), with Gina getting me the best price by about $100. I didn't close on Monday (through no fault of Gina or STL Honda) but came back on Wednesday night asking for ONE MORE test drive before I signed the papers. STL Honda and Gina's response was "We want to be sure you love your Honda" and let me go out one more time. I came back and was ready to sign -- all with no hassle or pressure to close until i was ready. Would highly recommend STL Honda and Gina (not to mention the CRV) to anyone -- in fact I already have.
ekroepel
Aug 28, 2013
Joe Basler was a pleasure to work with, he is very knowledgeable and easy to talk to. I will definitely be going back to Dave Mungenast Honda in the future.
Jfuhr
Aug 28, 2013
I felt like this experience was much more pleasant than some purchases I have made in the past. Kurt and Dave worked together and we are very pleased with our Honda-certified CRV. I didn't feel pressured into the sale at all.
jwojtow
Aug 28, 2013
It was an overall great and very easy experience purchasing a vehicle from Mungenast St.Louis Honda. Kurt Marty was very professional and I will recommend friends and family members to him in the future.
japoe1
Aug 23, 2013
I had an opportunity to drive a Honda CRV and decided I wanted one and it was time to do a trade-in on my vehicle. I went in knowing what I wanted. Their friendly receptionist introduced us to Gina Bommarito and we purchased a car from her within an hour. She was friendly, respectful, knowledgeable and honest in answering our questions and concerns. She worked with us and solidified a deal promptly. After our purchase she took the time to go over the operational details on the car. It was a great experience and we left feeling very comfortable with our new purchase. Also, I'd like to mention how friendly and efficient Jason Boehme, their financial specialist was. We highly recommend Mungenast St. Louis Honda and ask for Gina Bommarito.
amyfred02
Aug 22, 2013
I was very happy with my experience at honda. My saleswoman was Gina and she very friendly and helpful through the whole process. I would definitley recommend her as well as your dealership to friends and family.
vchin1s
Aug 22, 2013
Absolutely fantastic Internet and Finance Specialist. Great Price and Great Seller. I have no fear from buying here. If I get another chance, I will buy another one^^. Highly recommended!!
MarkStevenCastle
Aug 17, 2013
I had originally gone to "shophonda.com" to configure a C-RV with select add-ons. I received an immediate response from Jane Gassner with a quote. After which I dealt with Joe Basler through emails then met with him to sign the purchase agreement. Joe was professional and very personable. No pressure to keep "adding on" as my previous Pontiac dealings were years ago. Email communications were promptly answered. It was a pleasure to work with Dave Gierse in the finance department. Again, no pressure or hard sell. The finance for my Pontiac years ago was simply, "Here, sign this. This is what we get. Here are the keys." Stephen Tiepelman in the service department was cordial and polite. Overall, everyone at this dealership was a pleasure to deal with. I think I made a great choice with this vehicle and this dealership and I highly recommend them to my friends. In fact, my father who is due for a new vehicle, came with me to pick up the C-RV and was impressed how HE was treated just waiting for me to finish with Dave in finance. I'm sticking with Honda and this dealership.
jbc02
Aug 17, 2013
We bought our Accord as a certified used car in 2007. Since that time, we have only used Mungenast St. LouisHonda for service. The one and ONLY service advisorthat we use is Brian Johnson. We question why he isnot listed with other employees on the Mungenast Employeepage since we have been comingto Brian for years. If there is something not workingcorrectly and Brian has his time off, we will not schedulean appointment with anyone else. BRIAN IS THE ONLY SERVICEADVISOR WE WILL USE AND WE WILL WAIT UNTIL HE ISBACK FROM HIS DAYS OFF. BRIAN JOHNSON CANBE TRUSTED TO BE COMPLETELY HONEST ABOUTWHAT IS WRONG with a car. He also EXPLAINS IN PLAINEVERYDAY LANGUAGE what needs to be done andnever resorts to mechanical garble de gook. Even an olderwoman like myself, who has no mechanical aptitude can clearlyunderstand what needs to be repaired and what it will cost. Wehave often recommended Brian and will continue to do so. Everyone who has received our recommendation is as pleasedwith Brian as we are.
Patmohan
Aug 16, 2013
This was a great car purchasing experience at this dealership. Gina Bommarito did a great job in covering all the features of the Honda Accord.
Sueb0208
Aug 14, 2013
She was friendly and helpful. Not pushy. She takes care of every concern. Best experience and got us a great deal on a great car.
Barbie0325
Aug 14, 2013
I have purchased my last two vehicles from Jerry, and I wouldn't go anywhere else! He is very knowledgeable, friendly and professional. He didn't treat me like I was just another customer, he treated me with total respect and wanted to be sure and meet all of my needs. Both times he helped me find exactly what I was looking for and made sure that everything went smoothly from the time I started looking, until vehicle delivery. I highly recommend him for anyone looking for a great vehicle and great salesmanship!
vinney41
Aug 9, 2013
I was very satisfied with business. Everyone was nice and they did they best working with me, read out what I was signing to so that I could know what I am signing my name for. I really like the friendliness of everyone and also like how they treated me with respect and honesty and I will highly recommend them to anyone.
edfraley
Aug 9, 2013
Jim was a big help in helping with the sale and even better after the sales. I had a few problems after sales and he took care of them quickly and with a smile. Everyone there was ready to help. I will buy here again.very happy Ed
derekburr
Aug 5, 2013
I originally contacted Kurt via email. He responded super quick. We went back and forth a bit hammering out details over the next 24 hours. Then I went to the location, drove the car and signed the contract. It was painless and Kurt didn't try to hard sell me on anything I didn't want. He had all the answers to any question I had and if he didn't he got it for me. It was a great experience and I look forward to recommending anyone looking for a new car to Kurt.
Landgraf
Aug 4, 2013
St Louis Honda is a repeat retailer for my family's Honda needs. The staff is professional , efficient & friendly. My salesman ,Kurt Marty made my recent sales experience a positive one.
wackerbetsy3320
Aug 3, 2013
We saw the 2010 Honda Odessey on line, came in, drove it and purchased it. Everyone we worked with was friendly and efficient. I appreciated that they didn't waste my time.
legleich2691
Aug 3, 2013
Great Bike. Bought a 2008 Goldwing in 2008 but needed a lower priced bike that was built well and had great gas millage.Nice low riding touring bike.
sallystotts
Aug 2, 2013
I gave a rating of 4 on Price because I thought the person in finance could work with me a little more on the price.
akohne2007
Aug 1, 2013
Gina was fantastic! She didn't make me feel pressured to buy a car, she really listened to me, and definitely took care of me. In the future when I trade my car now and I want her to be my saleperson.
Graces01
Jul 31, 2013
Gina was very helpful . She had an honest and up front approach to selling me the car. She let the quality of the car speak for itself. Then helped me get the best price possible.
JustinShaver
Jul 31, 2013
Excellent customer service, Mungenast made it easy to get my lease. They helped me in filling out the paperwork and searched multiple lots for not only the car I wanted but also the color I wanted.
Fazzlic
Jul 27, 2013
I greatly enjoyed my first Honda accord purchase at Mungenast St.Louis honda. I was impressed with excellent customer service and with great sales team especially Gina Bommarito. I was delighted that I was able to buy Honda Accord at fair price. I would like to extend my warmest thanks to you Gina Bommarito for your kindness during my car search. Again, many thanks and keep up with the good work.
bleahy11
Jul 22, 2013
For my first time buying my own car, I had a great experience. Most people do not enjoy buying cars but this was not a burden. No one tried to sell me something I did not want or need. No one was ever pushy about anything. The biggest thing that made a difference for me is that since this was my first time buying a car on my own, no one tried to take advantage of me and try to sell me something out of my price range. I was very please with this experience and would certainly recommend the Mungenast Family of dealers to anyone.
Dchittineni
Jul 20, 2013
Wonderful, got a great price without any hassle. Went from Springfield to buy a Civic which was finalized over the phone, but last moment wanted to buy Accord, still without any hassle got a great price, was very satisfied with the entire experience.
maryvan23
Jul 20, 2013
Our experience in buying a new Honda Odyssey could not have been better. Shan Herwig was exceptional in finding just the right car for us. She is very knowledgeable, organized, personable, customer oriented, and made our experience a pleasure. During delivery Shan took the time to explain all the details of the Odyssey. Brian Johnson, service advisor, was exceptional, also, as he and Shan described the operation of the Bluetooth and even hooked up our phone and made sure that it worked properly and that we were comfortable in using it. Jason Boehme was also very organized and made the financing go smoothly. We found the customer service of all involved to be at the highest level; it made buying a new vehicle a pleasure!
hondagass22
Jul 18, 2013
I received excellent service from Gina Bommaritoat Mungenast St. Louis Honda . They provided me the right price and gave me enough for my trade. Thank you.
Coxbl
Jul 18, 2013
I bought a car last December, and I cannot be happier with my purchase and the entire sales experience. They were quick, knowledgeable and very upfront about pricing, deals and specials. I would absolutely recommend this dealership (and I have). They were able to find a car that I liked, in my budget, and that fits my needs. I could not be happier with my experience.
karenkmikitin
Jul 16, 2013
We were so lucky to work with Gina Bommarito. She was kind, friendly and not pushy at all. She spent a lot of time with us and answered all of our many questions. She was very knowledgable about Honda. She did not seem to mind that we were still there well after business hours and she was stuck at work on a Friday night waiting for all of our paperwork to be taken care of. We would highly recommend Gina to anyone considering a Honda. Mungenast Honda should consider themselves very lucky to have such an excellent employee!!! :)
dmbscuba
Jul 14, 2013
We became concerned when the sales agent that met us at the door disappeared and we were preparing to leave when Gina Bommarito showed up and saved the day. We had been to four other dealers that day and not one of the sales agents we dealt with displayed the knowledge of their product line as was displayed by Gina. She answered all of our questions without missing a beat and she was extremely helpful in explaining what options were standard in the CRV we were considering as well as the value attached when buying a Honda and that provided by Mungenast. Once we had made up our mind to purchase our CRV, Gina worked with us to reach a deal acceptable to us and Mungenast and then turned us over to Matt Phillips who walked us through all of complicated paperwork. Matt also took the time to go over everything to insure that we understood what we were dealing with,no hurry or rush.We were very impressed with Mungenast St Louis Honda and will give a strong recommendation to anyone to consider them for the purchase of a new car.
kmvaughn12
Jul 9, 2013
After going to a few other dealerships and not having a good experience I think I was a little "on guard" and discouraged with the whole process of buying a car. After meeting with Craig Newport I was more relaxed and comfortable talking to him. He listened to my concerns and needs.Craig was very knowledgeable, he kept me within my budget and was not pushy to just close a deal. I appreciated his patience while I decided on a color and him explaining all the new buttons, etcThanks for making my car experience fun and exciting! I love my Honda Civic.
Chrisaccord86
Jul 8, 2013
The staff are very friendly and I got the best deal than other places in St. Louis. The price is also really good. Nice place . Go for it.
RandyMcCalla
Jul 5, 2013
Joe Basler at Mungenast made my CR-V purchase effortless. He was honest with me, not pushy, and gave me a great price. And more importantly didn't try to charge me for extras that were on the vehicle from the factory, the way another area dealership tried to do.
LindseyPerkins
Jul 3, 2013
My experience was amazing. I do not have the best credit, but they were very willing to work with me, and did everything they possibly could to get me into the car I wanted. As a result, I now have a 2013 Honda Civic, which I LOVE! Greg was also a great person to work with. He was incredibly helpful, never pushed me like some car salesman do and made the overall experience great. My family will now be lifelong customers of Mungenast St. Louis Honda and Greg!
wesley13
Jul 1, 2013
Gina was and is an excellent sales person. She went the extra mile for me to find the color I wanted. I love my new CRV!
mikeronshausen
Jun 30, 2013
Gina was very helpful to find us the right car at the right price. We went to alot of different dealerships and no one was more attentive to our concerns then Gina. She went out of her way to help us.
SmithBonello
Jun 28, 2013
Sales process was swift and without the pressure we've experienced with other sales consultants and/or dealerships. We had driven the Pilots at other dealerships but were not impressed by the stereotypical sales jargon, excessive phone calls, or the sales staff that either did not know how to manage their own negotiations or were not empowered to and had to engage others for pricing approvals. Rob made it a quick and very transparent process that we didn't have to second guess, we would work with Rob again in the future.
dasfunk
Jun 27, 2013
Overall I had a good experience purchasing from Mungenast. The sales, finance, and service dept. will all helpful and answered my questions and concerns. Jim was excellent with my financing options and very respectful. I've been talked down to because of my financial situation and credit history but Jim was not like that. The truck was slightly overpriced but I didn't mind paying the extra because of the good service. Kurt was helpful also in getting my truck service post sale. He coordinated everything so I just had to come in and wait 45 minutes. Thanks again and I would highly recommend your dealership.
dealer626
Jun 26, 2013
I appreciate Gina Bommarito and Sam Martin's courtesy and friendliness. Gina's pleasant and approachable manner made me feel comfortable during negotiations. She also did a great job of orienting me to my new car. She even preset my favorite radio stations for me during the orientation!
smersh16
Jun 24, 2013
Great Dealership!!! Gina did a fantastic job! She came in on her day off to help me with my purchase. I'm very pleased with my choice to go with the Honda Civic. It's a great car! Matthew Phillips was also a big help and made me feel very comfortable and really helped me understand the finance side. Overall buying this car was a great choice and the Honda team of Gina, Matt, and everybody else made it very simple and made me feel very comfortable. Great job and keep up the good work!
sejla19
Jun 22, 2013
Gina was the nicest sales person I have ever met. Not only was she super sweet but also very helpful. She repeated her self multiple times to call her if I had any questions. I can tell that she loves her job and enjoys working with people. Dave was also very helpful and nice.
pelicanrapids
Jun 22, 2013
We thoroughly enjoyed the purchasing of our 2013 Pilot from Mungenast St. Louis Honda. We were greeted as soon as we walked into the dealership by a very friendly young lady. She promptly got Shan Herwig for us. Shan is very professional, she is very knowledgeable and has a very pleasant personality. She listened to what we were looking for in a new vehicle and she delivered. I would highly recommend a friend to buy a vehicle from her. We were vey impressed with the dealership and its staff.
Mikela08
Jun 22, 2013
I will never return to this dealership or recommend this dealership to anyone. Long story short but bought used civic which had multiple issues and after I purchased it, had to be returned 3 times within 30 days for issues so decided to return period and get another used Honda civic in which I had to do the leg work and was lied to. Long long story, but.... The salesperson ( Gary kinder) text me from day 1 before we ever met about the used civic and not to mention text the entire time after I got to dealership and even after I purchased and was in parking lot with questions and had to even ask him if he thought he could stop texting long enough to answer my questions. Then when I cont to have multiple problems with vehicle I was told in a text ( and still have the text) my name is not on this building. That's professional HUH? Lol... Anyway then a Tim faracie ( manager) took over the issues and needless to say he was as professional as the sales guy and made it look like I was a big hassle, rolling a few times, and sighing. Many excuses as to why the water pump was changed but not the timing belt and it all comes in same kit and it was in comp that timing belt was not changed but tim assured me it was. well im a nurse and if not charted NOT DONE! Good question HUH? That's only tip of the iceberg. After numerous hours and aggravation, and having to come back 2-3 times once bring my bf and other time bring my brother because I did not feel comfortable going by myself which is terrible. Said had clean car fax but after getting home could tell car had Been rear ended as trunk was not flesh, water pump went out, brakes were bad and had to be changed, needed an alignment,issue with bushings, key would not properly fit in ignition half time ( and they made up excuses for most or made me feel like i was crazy) all within 3 wks of course all noticed after I got home . It was a nightmare! Tim assured me that mr Mungenast was well aware of all these issues and the nice text the salesman sent me RE " his name wasnt on building" my reply: not it is not, but I can assure u, I will talk to the name on that building and of course that stopped all communication. I have yet to call and report but plan to. Never go to Mungenast Honda if ur smart!
DenisHasic
Jun 22, 2013
I was very happy to have Gina help us to buy new car. She made everything so easy with her knowledge in business. She was very informative and gave us lots of useful tips. She understood our needs and concerns very courteously and professionally. Whenever we would call and leave her a message, she would return our calls promptly and ready to help us out.Her great negotiation skills definitely showed. She is a very hard-working and professional at what she does,Gina is very knowledgeable, and very experienced in selling cars. I will recommend Gina to everyone. If there were ever problems, Gina understood and handled our concerns courteously.
Bloggers
Jun 21, 2013
Wonderful experience; no surprises; friendly staff. Very busy dealership. My mother and I made previous purchases in 2012. It made perfect sense to make the next car a Honda.
StephenBrasseur
Jun 20, 2013
I went to St Louis Honda to do a test drive and get a price to shop at another local Honda dealer (that we had used before) and never ended up going to the other dealership. I was very pleased with Rob Carroll, my salesperson. He was friendly and supportive without being pushy. I would (and will) recommend both Rob and St Louis Honda to friends and family who are in the market for new or used cars.
Wewils2006
Jun 19, 2013
Overall, a great no-pressure experience. We will recommend dealership to all our friends. Rob did a wonderful job and we love our new Fit.
kldowney87
Jun 17, 2013
Gina was absolutely fantastic to work with! She was extremely friendly and pleasant and unintimidating to negotiate with. My concern when I go shopping for a car (especially as a woman) is that most dealers aren't interested in helping me out and are only trying to make a quota for themselves. She really pushed to help get us to the price we were willing to pay without argument or intimidation. I wish all car service reps were as pleasant as her and Joe! I will definitely be recommending her and Joe to anyone in the area looking for a Honda. I am very satisfied with the quality and deal we received on my CR V! Thank you to both of them for making the car buying process a pleasant experience.
dawick
Jun 12, 2013
This is the second Honda we leased from St. Louis Honda. Their service department is the best that I have experienced. Our saleswoman, Gina, helped us determine the car that fit our needs. The sales experience was quick and enjoyable. I have never been happier was a car purchase.
picky43
Jun 9, 2013
Background:I have a twelve year old Honda Civic. My old dealership sold out to another dealership about two years ago and I was not satisfied with the treatment received at the new dealership. So I searched for another dealership: Web reviews, Better Business Bureau, and friends reviews.Found St Louis Mungenast Honda. But Mungenast Honda still had to prove themselves to me. I just wanted good, honest, professional and friendly service. Previously I had completed all oil changes and scheduled tune ups and services. However, Hondas are really good cars and I had not spent very much on replacing parts and I knew, after ten years, I would have to start spending some bucks. This is why I recommend this dealership:Over the last two years, Mungenast Honda service included replacing the brake pads (for the first time),fixing oil leaks, and the 100,000 mile service. During each visit Service Advisor Chris Taylor always greets me, reviews all work needed, supplies me with any coupons and answers ALL my questions regarding price and what is needed to maintain my Honda. We also review after the work is done. So during these last three years, because of Chris Taylor, and the wonderful Service department and Body Shop, have come to trust this dealership. Also love the many amenities included, such as doughnuts, free car washes, loaner cars and a shuttle service for drop offs and pickups while you wait. This is a 5 star experience.
dbreid
Jun 8, 2013
For once, a relatively painless buying experience! Salesperson and finance person were prompt, courteous and answered all questions I had about the vehicle. I find when there is no price to haggle over the experience is much more pleasant, and there was no haggling at Mungenast, I was satisfied with the listed price because I understand these people need to make a living just like I do.
Nated1987
Jun 7, 2013
My experience with Gina was outstanding. Her level of knowledge was impressive. She really worked with us to make sure we got exactly what we wanted and could afford. We will definitely be coming back to her for our next purchase.
Jandis
Jun 7, 2013
After I got a complete run around from West County Honda, it was so refreshing to find a dealership that was truthful and worked with us on the price of our new car. I also had an accessory put on and a couple touchups and their service department is super! Thank you Kurt and Gary.
rfbpilot
Jun 6, 2013
Craig Newport was a pleasure to work with, very professional and no high pressure sales tactics. Jason Boehme, the finance person, was likewise great to deal with, no sales pressure.
Kumarr92
Jun 6, 2013
This has by far been the best buying process I have experienced with Honda. Joe Basler at St. Louis Honda made the buying process very easy. He explained everything clear over the phone and email and was great to work with! There were no surprises of any sort! Joe went over and above to make sure he was easy to contact regarding any questions we had. Overall I feel strongly that Joe Basler treated us with the highest level of care and customer service! I would definitely recommend him to anyone who wants a great buying experience and we will be returning to purchase cars from him in the future!
Czaicki
Jun 5, 2013
Thank you to Chris Taylor and Honda for helping us get new tires put on our Pilot. We are loyal customers that have been with St. Louis Honda for many years. We are on our 5th Honda. We wanted to let you know how much we appreciate Chris for his advice, knowledge and friendliness over the years.Thanks again,Diane & John
probst
Jun 4, 2013
We are very helpful that we went to this dealership and purchased the vehicle from Craig Newport. We told Craig we wanted to look at a Honda Accord but also wanted to look at a CRV. Craig had us drive the Accord and during the ride, explained all the items that were included and how they worked. We were very happy with the car. He then got a CRV for us to drive. Again even before we took off for a test drive, he was explaining all the items of the CRV. When we returned to the dealership, I asked him to give us some pricing on both vehicle's. He showed us some of the price breaks that were available on the CRV. I then asked him to prepare a quote on the next grade up on the CRV which he did. All of this was done very promptly. We had some questions on the vehicle and he took the time to explain and answer our questions. WE decided on the CRV and set up to pick up about 4 days later. Craig spent about an hour with us when we picked it up explaining and showing how everything worked. WE received a phone call two days later and four days later asking how we were doing with the vehicle. I had a little trouble with the Blue Tooth and phone calls. I went in last week and Craig spent an additional 45 minutes with me. I was still having some issues with it and went in today. He spent another 45 minutes with me today and worked with my cell phone to get it all working properly which it now is. He called me about an hour later to see if it was still working properlyWe are very happy with the vehicle and especially happy with the service that Craig provided
rudloffm
Jun 4, 2013
I researched mid-size family sedans for several months as I was not in a hurry to purchase. I did extensive Consumer Reports and online research and I went to every manufacturer except Audi & Accura in St. Louis. I test drove a Honda Accord with Craig Newport. I liked the car as well as his low key approach. Unlike many salespeople I interacted with at other brands, Craig knew the car, and in the rare instances he did not know, he told me so and promptly got me the answer. I like that. I wanted to do business with Craig and Munganest because I know they are an excellent dealership but I also needed to get a really good price. Craig and Munganest delivered on providing a competitive price, so I bought from them.
cjbernt
Jun 3, 2013
Live in Chicago area but no dealer in my area could find the vehicle I want. After doing some hunting on my own, I found it here. After contacting them and telling them about my situation, they matched the price I received from my local dealer. I worked with Gina Bommarito and she was very easy to work with and responsive to my needs and requests. Have nothing bad to say about my experience....except they're in St. Louis! :)
RHoflfie40
Jun 3, 2013
Gina listened to our request for model and color that we wanted and found it. We are very happy with the Honda Accord. In 2006 I bought a Honda Civic from the same dealer and was very satisfied with the service.
Sgluck1023
Jun 3, 2013
Great customer service. They made us feel comfortable. And the experience was fun. Gina bommarito did a great job. I would tell all my friends to go visit her.
julipski
May 31, 2013
Rick has gone above and beyond and achieved the unimaginable for me!! I am now a LOYAL customer for life... Thanks Rick! You are a rock star!!
srctr
May 30, 2013
Joe and Matt were very good to work with. We had tried dealing with West County Honda but they claimed that the color of the Odyssey that we wanted was no where to found and kept pushing us to make a decision quick on something we weren't happy with. My wife had heard from a co-worker that Joe Basler was great to work with and that she had been dealing with him for years. I went to Joe and he was quickly able to find exactly what we wanted. I did go back to West County since it is so very close to us but they still claimed that the car we wanted was just not available anywhere. I called Joe back up and told him to make it happen and he did. I took my wife in and Joe and Matt treated us extremely well and explained everything that we needed to know. I very much would recommend Mungenast to friends and family.
BobLea
May 30, 2013
This is the fifth vehicle my wife and I have purchased from St. Louis Honda. Because of our experience we have also referred family and friends that has resulted in at least 5 or 6 additional purchases. I work and train associates in a sales and service environment my expectations are always high and I can give a staff a hard time. St. Louis Honda has a team of associates both tenured and new that care about one thing, making sure the customer is first and taken care of. Gina took the time while my wife decided on not only the right vehicle but also the right color. Although they did not have the color she wanted Gina took care of getting one from another dealership. We had already been to that location but was never even greeted. Thank you Gina and the Mungenast family!
nicosvf
May 28, 2013
St. Louis Honda and Gina Bommarito provided an outstanding car buying experience. From the moment we walked on the lot to the day we drove away with our 2013 Honda CRV, the entire experience was exceptionally positive. This car respresents our fifth Honda but first one purchased at St. Louis Honda. We have always been extremely impressed with the quality of the service department and decided that since it was time to replace our 2000 CRV, we would shop St. Louis Honda first. Having done my in-depth research into the what I expected to pay for the new car and the trade-in value of my used car, I expected to have to do the usual negotiations. As it turned out, the dealer more than met my initial requirements. Pricing was very upfront as was trade-in value. Gina was with us every step of the way, explaining in detail everything we needed to know and understand. Cudos to Sales Manager, Mike, for managing a very professional operation. Once we had worked up our agreement, Finance Specialist, Javier, very thoroughly took us through the process of signing for the car including the details of the .9% financing program. During that process, we elected to take the AmourAll protection package. The service department very quickly contacted us, setting up an appointment at our convenience, and Service Advisor, Joe, keep us completely informed about the process and completion of the work. I would highly recommend St. Louis Honda to anyone shopping for a new car.
BrickOwl1
May 27, 2013
We recently purchased a 2013 CR-V from Kurt Marty. We were impressed by the follow-through and needs-oriented approach of Kurt during the buying process. Kurt is knowledgeable, straightforward and patient. Overall the best car buying experience weve ever had.Kurt worked diligently with us get the best price for the features we wanted and even came up with Honda Buyer Loyalty cash to sweeten the deal. The financing was great and Finance Manager was extremely friendly and helpful. We were thrilled that we could take the CR-V with us that day. Kurt did a great job, as did all of the others at Mungenast that we came in contact with during our visits.We recommend Kurt Marty and Mungenast St. Louis Honda for you Honda purchasing needs. You wont be disappointed.
limemabean
May 25, 2013
I went to a few other dealers and mungenast honda was the best. Gina Bommarito was the first sales woman I talked to and from the very beginning she was straight forward with me. I went in there telling her what I was looking for and told me that they could get me that vehicle but would have to order it. I went to another dealer just to check prices and one dealer told me I wasnt going to get the vehicle I wanted until the end of the year and kept trying to pressure me into other vehicles or colors. Gina went above and beyond what I expected any sales person to do.
Herbhagely
May 24, 2013
Came in to trade in my 09 accord. Gina had sold us a car before and we really liked dealing with her so they earned our business a second time. I would highly recommend going to Gina for buying your next vehicle.
lisabetts
May 21, 2013
We had made a deal to buy an Odyssey at another dealer, and they did not deliver on their price or promise to have my new car ready. I had previously talked with Jane about the same model and she had quoted me a great price also. When our first deal fell through, while we were traveling over 100 miles to pick it up, I called Jane and told her the situation. She did not have the color I wanted on the lot, but called around and found it for me. I was able to come home that evening in my new Odyssey. I love this van! And Jane was so nice to work this out for us since we were coming from so far and were already frustrated with the other dealership. She had all the paperwork ready when we arrived, so all we had to do was financing work with Jason. It was nice to see people be so helpful, after such a bad experience elsewhere.
vandlduffy
May 17, 2013
I started shopping for a replacement car on Monday and walked out a very happy customer on Wednesday afternoon. Joe Basler was a wonderfully professional and friendly car salesperson--beginning to end! Joe was more than happy to work with me via phone & email, and always answered my questions honestly & promptly. In addition, Javier Terrazas was another true professional. Javier was our financing person and thoroughly explained each of the documents we were signing. He was attentive and very friendly, as well.Mungenast Honda has 2 fantastic employees and should do everything to keep these guys! I will be recommending them to my friends & family!
dsahaida
May 17, 2013
Gina Bommarito was wonderful to work with and I would recommend anyone going to Mungenast Honda ask for her personally. She really cares about her customers and went out of her way to make us happy. Thanks Gina!
bstar1979
May 16, 2013
Joe was terrific! Very friendly and attentive. He made the whole process as painless as possible. I would definitely recommend him to anyone I know in the market for a new vehicle.
nbranchgo
May 16, 2013
In going to purchase a new honda accord coupe, I was greeted pleasantly on a chilly and dreary day by Gina Bommarito. She was very friendly and willing to answer any questions I had about the accord coupe. After determining I wanted to purchase, it was realized that they did not have the color that I wanted in stock. Gina called me back as soon as the one that I wanted had been located and we set up a time for me to come back and finalized everything. I couldnt have asked for a smoother process and I would recommend that anyone looking for a new honda should contact Gina Bommarito at St. Louis Honda.
weinone
May 16, 2013
Joe basler and Gina Bommarito are excelent salespersons, they were enthusiastic, friendly, considerate for client's needs, they knew what they were doing, and get everything accurate. We drove 6 hours one way to their dealership to buy a Honda, and it was worth it, they got everything ready for us to sign when we arrived. They even washed the car thoroughly before we drove away.
Terry19719
May 13, 2013
Shan went out of her way to work with us and show us several options for our consideration. It was a cold rainy night and Shan acted like she had all night to work with us. Once we found the car we wanted she help walk through the closing with us as well. She made the experience very pleasant and made a point to find us a car to meet our needs not just a car they were trying to move off the lot. It was a very good experiences. Terry
2Prep2BWU
May 11, 2013
First of all I have to say that I love this car!!!! It's perfect and has everything I asked for and more, I don't mind extra fun. March 2013 I went to St Louis Honda and inquired about used Acuras and spoke to Jane Gassner. We talked about my options and determined that we would keep our options open and be patient for something to come in. At the beginning or April I got the call, "I have a 2010 TSX on the lot, do you want to come check it out"? That was just the call I wanted receive and come to find out this thing is fully loaded with extremely low miles, even still smells new, tech package with rear camera and the 3.5 v6. I have a small child and this car has a 5 star crash test rating both front and side impact, so that helps with putting my mind at easy for family travel which we do a lot. I took it for one test drive and I knew it was the one. Jane worked with my hectic work schedule, bless her, and we made the deal by the beginning of May and on May 7th I was the very overly excited proud owner of a 2010 TSX. I work for a major cellular provider and every time I learn details of my customer's personal lives regarding vehicles I will be funneling them over to her like clockwork. BTW she is awesome with kids, she held my son like a pro and he likes her too and babies aren't easy to win over. BEST service i have ever had and with me being in sales I'm not easy to impress. Jane is a rock-star in my book through and through. And I can't leave out Jim Dillon, that man works miracles in the finance dept. This would not have been possible without his unending diligence calculating my best rate and made the paperwork process painless. Thank you both very much and I will buy the rest of my cars through them, they made me feel like family.
BradCooper
May 3, 2013
We purchased a new Honda Odyssey and our family loves it. The service and process of buying our vehicle was very smooth and made in a very professional way. Thank You for the wonderful experience.
thebdp
May 3, 2013
I won't go anywhere else. That's really enough said right there. Knowledgable, respectful, extremely friendly. After having several not-so-great experiences at other dealerships around the South County area, when we stopped here, my expectations were not high. However, I was happily wrong. These folks took what is normally a waiting/negotiating game that's exhaunsting and eats your whole day and had us in and out in just over a couple of hours. I cannot say enough about the car itself as I love my Honda, however the car buying experience in itself was phenomenal. The service department has been fantastic as we had several questions regarding installing a tow hitch. They've been patient and knowledgeable and have followed up with us promptly. Awesome experience!!!
Jaimekline
May 1, 2013
This is our 5th car from Munganast. We have always enjoyed the customer service we receive. This is our second time working with Joe and I can't imagine working with anyone else. I have referred friends and family to Joe and they have all been as happy as I have with the level of customer service and professionalism Joe provides. Big fan of Munganast and Joe.
WilliamBrooks
Apr 30, 2013
Jim was tops. As we all "hate to visit dealers." This one was painless. We were set already on a vehicle of our choice, so there was no need to do more shopping. It was Jim's customer service that made us continue with our choice. The wife and I both got our cars in less than three hours, but most of that was because of the lengthy test drives we took. Will return in the future.
meyerc
Apr 25, 2013
Our experience was great. Had gone in with my sister a month ago and enjoyed the process that when we thought about buying , the only place to go was Mungenast Honda and the first person to talk to was Gina Bommarito. Gina was great, listened to what we wanted and that's what she showed us. She made the process very painless and quite enjoyable. A++ for the whole experience!
gailmir
Apr 25, 2013
Gina was very pleasant to work with. She walked through every aspect of the car with me and was very patient in explaining all of the features.
bseagrass
Apr 22, 2013
This is the easiest car purchase that my husband and I have ever had in our entire life and we are in our 60s!Thank you to everyone at Dave Mungenast Honda, especially Gina.
stp2
Apr 19, 2013
After talking with a majority of the Honda dealers in the St. Louis area, and having a bad experience at a number of them, I ended up going to Dave Mungenast. They ended up being right where I wanted to be price wise, and offered me a good value on my trade-in. Coming off one very bad experience at a local Honda dealer, it was refreshing dealing with the sales staff at Mungenast and my salesman in particular Mike. They made the process quick and easy and treated me with the utmost respect. I would highly recommend anyone looking for a new or used Honda to check them out!
Elessar016
Apr 17, 2013
Kurt worked with me to get the very best price possible for our new vehicle. I was planning on buying from another dealer when he was able to beat the competitor's price. He was very friendly throughout the entire process and was a pleasure to work with. I will definitely make Mungenast my first stop for any new vehicles in the future.
dmhm1965
Apr 16, 2013
I went looking for a new car and was actually thinking of the CRV EX-L. I test drove the CRV and then the Honda Accord V6 EX-L. I ended up with the Accord, I enjoyed the luxury feel and V6. Plus all the new features that are standards. For the price I think I made a good decision. Mike was very helpful in explaining the features of the car and answering any questions we had in regards to making our decision. The finance deptartment was as painless as one could wish for when purchasing a new car. Thank you.
wrabka
Apr 12, 2013
If it wasn't for Kurt Marty and his continuous search for a car to fit my needs then I would not have my car. He was professional and persistent in looking for a car me. I appreciate everything he helped me with. Very professional and helpful in every way.
bcorrenti
Apr 3, 2013
I bought my 2013 Honda accord from Joe Basler at Mungenast Honda. The entire process was so laid back. Joe came at me with a good price over the internet and I went directly to him because of all of the positive things I had heard about the Mungenast group. Joe thoroughly explained the positives of a lease since we are expecting our 2nd child soon. I know eventually we will need a larger SUV but now wasn't the time. When that time comes I will most certainly be visiting Joe again. If anyone is car shopping, do yourself a favor and skip the other Honda dealers, they are nothing like Mungenast. Thanks again Joe!
danstrain
Apr 3, 2013
Kurt was very professional, knowledgeable and friendly. He actually stopped me from picking the wrong vehicle based on the information I gave him on what I was looking for and put me in the car that was right for me. All I needed to do was choose a color. Very happy with my experience and have sent two people to Kurt. They both purchased cars.
Tony1000
Apr 1, 2013
I found the people at the dealership to be very friendly. When you first walk in you are always greeted with a smile and a hello, how can I help you. My salesperson was very friendly and wasn't trying to sell us something we didn't need. I would defiantly recommend this dealership to friends and family.
Mppreuss
Mar 30, 2013
Gina is the best salesperson in the dealership. She was so easy to work with and has a great, friendly personality. I would definitely buy from mungenast Honda again and advise anyone I know to do the same!
Stevie.lowman
Mar 30, 2013
Excellent professionalism. Good engagement of what I was looking for. Worked well with me and my budget. Extended both business and personal experiences with the car I bought as well as extended an extra arm when he didn't need to. Very Informative for me and my fiance. We are pleased. Thank you. SLL
spradagain
Mar 28, 2013
I like a sales person who doesn't play games. Joe was straight-forward, honest, and showed a keen interest in my happiness in the sales experience. He kept his word. He did not lowball me on my trade-in. He quoted me a price while we chatted online and he kept that price when I went to the dealership. He answered all my questions and was quite knowledgable about all the features of the Honda Accord I purchased. Joe treated me with respect at all times and was helpful throughout the process. I'm quite happy with my entire experience and would definitely see Joe first when I need another vehicle.As for Dave... I have purchased quite a few cars in my lifetime, and Dave is absolutely the best financial manager I have come across. This fellow is a treasure for Mungenest in that I have not seen anyone come to his level of understanding when it comes to financing a vehicle. He handled the entire process with ease, answered all my questions, and was friendly throughout the entire process. He saved me money by finding financing through Capital One which was better than the Honda financing; I appreciate that! I know how complicated all that paperwork can be, and I appreciate it all being done correctly the first time.
Zoey1
Mar 26, 2013
Gina was extremely helpful in answering all my questions and being very patient with me while I was deciding whether to buy or not. she was never pushy. after the sale she was again extremely helpful if I had more questions.
chubba
Mar 24, 2013
Hands down the best car buying experience ever. Greg is very knowledgable about the cars he sales and he went above and beyond to hook us up with a great Pilot at an AWESOME price. He's sales manager and finance guy (Andrew Barton)also did an awesome job. Not only did we get a great certified used Pilot at a great price, we also got 3.9% financing!!! Off the hook! Everyone at Mungenast really went to bat for us. Will buy from them again and again. Will also be recommending them to my friends and family.
gina0990
Mar 21, 2013
Joe was fantastic! He is friendly and knowledgeable and a great guy all the way around. He is honest, relaxed & easy to deal with. He puts you at ease and knows the product. This is our third new Honda from Dave Mungenast and once again couldn't have had a better experience. Thanks! Gina R.
Huber44
Mar 21, 2013
VERY UP FRONT ON THE PRICING AS WELL AS BEING TOLD UP FRONT THAT THERE WERE NO HIDDEN FEES WHICH THERE WAS NOT. ALSO WE WERE IN A TIGHT BIND WITH A TIME CONSTRAINT WITH MY WIFE HAVING AN IMPORTANT APPOINTMENT AND THEY WORK GREAT WITHIN OUR TIME FRAME TO COMPLETE ALL PAPERWORK INVOLVED WITH THE SALE. WE HAVE BOUGHT FROM MUNGANAST BEFORE AS WELL AS OTHER FAMILY MEMBERS AND WE WILL CONTINUE TO DO SO.WE WENT TO ANOTHER DEALER AND IT WAS LIKE NIGHT AND DAY THE WAY WE WERE TREATED, AGAIN YOU ARE THE BEST AND THANK YOU JOE FOR A WONDERFUL EXPERIANCE AND MOST IMPORTANTLY, A FANTASTIC AUTOMOBILE. BOB & BARB HUBER
mruhlando
Mar 20, 2013
This was the first Honda that my wife and I have purchased. We absolutely love our new Pilot. Our salesperson, Josh Ulrich, was informative and friendly. Moreover, he answered all of our questions thoroughly, treating us like close members of his family.
EdwardEngel
Mar 19, 2013
Cars... I do not like buying cars! I feel like I am walking across the desert and the vultures are swirling above my head when I walk into a dealer.I was in a very tough situation. My transmission went out on my car unexpectedly and I had a few major glitches on my credit report that I hadn't ironed out and had to explain. I had spoke to 2 other dealers. On offered me an incredibly high interest car with no warranty. The second wouldn't return my phone calls. So I was in trouble. I really didn't think I was gonna get a car.Mungenast was referred to me by my girlfriend, who had a great experience with Mike Banaskavich. She was right. Mike took my situation in stride, evaluated my issues and worked towards a car in my price range. He really worked hard to make it work. The next day I received a call from Matt in financing, stating that I had a car. And btw-Matt worked equally hard at making this work. I have four kids, great girlfriend and about 40 years(estimated) till I go to meet my maker, I will be back numerous times during this time. No doubt.
Alalk
Mar 19, 2013
I worked with Mike from the time I walked in the door. He was very professional and low pressure. He allowed me to make the decision on the sale without ever trying to force me. Typically I hate the car buying experience and fear walking into a dealership during working hours because of the hounding of the sales personal. This was the best car buying experience that I have ever had! In addition, since I did not trade my other vehicle in, Mike offered to follow me home, 20 miles away, in the new vehicle to get both of my vehicles home.
Hbaker0101
Mar 15, 2013
Gina made my car buying experience very easy. She showed me a car that I was looking for and made sure I got everything I wanted. When I picked my car up Gina made sure she went over every part of the car with me and explained how every button worked which was so helpful. I have never purchased a new car before and Gina made it very easy and enjoyable. Gina was very knowledgable on the car that I purchased. I would definitely recommend Gina to any of my friends and family.
deb53
Mar 14, 2013
I have had great experiences over the years with St. Louis Honda. I bought my first Honda from Mike Banaskavitch in 2004 and have purchased two more from him since then. I was fortunate to work with Mike in 2004, and have referred a relative to him since then. He is very professional: honest, helpful, and friendly. He does not pressure a customer into making a decision but is courteous and straightforward with his assistance. I have had good experiences with Honda vehicles and will continue to ask for Mike in the future.
Schielebug
Mar 11, 2013
Best customer service ever! Greg was beyond friendly and exceeded my expectations beyond belief. I would recommend Dave Munganest Honda to anyone... Make sure you ask for Greg :)
sbarne
Mar 6, 2013
We have previously had a wonderful experience with Mungenast Lexus, so it was easy to come to Mungenast Honda to look for a unique Gem vehicle. The personnel are professional without exception.
catesta
Mar 3, 2013
The staff was very professional and courteous. Everything was done in a timely manner. The staff communicated with us frequently to ensure that our needs were being met. The only negative thing I can say is we couldn't negotiate an agreeable price to trade in our other vehicle, so we decided not to trade in, and we sold the vehicle ourselves privately. Otherwise, we were very pleased and would recommend Mungenast to others.
brianedwards06
Mar 2, 2013
This is my 5th car from the Mungenast family and will not be my last. I was impressed with the service and care that Kurt Marty provided to my wife and I as we decided to purchase another vehicle. I am always impressed with the service that we are provided at each Mungenast location and the transaction that was handled by Kurt Marty was a prime example of what keeps us coming back.
klester21
Feb 28, 2013
Greatest sales person I have ever encountered! Probably the best in the business! I will definitely be returning in the future to see Kurt! :) Very helpful!
emoncada1970
Feb 27, 2013
I was just writing commending about the workers at Dave Mungenast new car dealer and a saleman/friend I was rating. While I have this site up I will go ahead and share about my recent service experience at the used car side where I have my vehicle (not a Honda) serviced. I took my car to the local dealer where the Co. car is from a year ago but was not happy with the treatment I received there. After feeling like a number at that other dealer (not a Honda) down the street and not getting the work that I had asked for done right I left. I went a few blocks to my beloved Dave Mungenast Honda dealer. They gladly pointed me to Honda used car dealer that deals with other cars aside from Honda's . I was told they would maintain my new Co. car. After they did their research right there on their computer and put schedules adapted to this my vehicle I was set..Wow, that's service !! They have all been great here at the used car dealer (by the Golden Corral side of S.Lindbergh). My recent service adviser is Micah Gierse, a super friendly young man. He really loves what he does and is so very helpful and friendly. After Micah takes care of your car needs you leave with a smile and feel good about how you were treated. You know how you feel when you get bad service at the restaurant, and it ruins your day after you leave. Well after Micah takes care of you, you go out feeling good about things and the day goes great because the domino affect seems to just work out. Thanks Micah (give this guy a bonus or something) for a job well done. You guys are great !!
JenBern
Feb 26, 2013
My husband and I do not like the typical sales pitch you find at dealerships. While Gina was certainly a saleswoman, she wasn't over the top. She was friendly, listened to us and was attentive to our needs. She worked within our limited schedule to make sure that we were able to make the visits to the dealership when we were able. We felt like we got a good price for the car and have been very happy with it.
kgdubrucq
Feb 22, 2013
This is the third time we have purchased a car from St. Louis Honda and the third time Mike has been our salesperson. Mike is straight up, honest and couldn't be further from the stereotypical "slick" salesperson whom you can never trust. As much as I dislike the process of buying a car, I enjoy interacting with Mike very much. All our experiences at this dealership have been very positive - from the purchase of a new car to servicing the car. We will be using them again.
Cheerdog
Feb 20, 2013
Gina was great to work with. Very efficient sales person. She did not waste our time. Enjoyed her pleasant attitude willingness to help. Gina was very clear about differences between 2012 and 2013 models. We had a very positive experience.
lynetteyoung
Feb 19, 2013
Mungenast Car Buying ExperienceFebruary 18, 2013Josh Ulrich was a superior salesperson and I am happy to tell you why. I had done a lot of research looking for an automobile with a high safety rating, reliable record, economical fuel use, and one having an affordable price, in that order. I read reviews from many sites and printed information about my top 3 picks, eventually selecting the 2013 Honda Accord EX L. It exactly fit my requirements. I went to Frontenac Honda to test drive the car. The salesperson seemed uninterested, unenthusiastic, and lacking knowledge about its features. I was using a cane to walk due to recovering from an automobile accident. The friend who was with me was recovering from foot surgery and was wearing a soft cast. He did not offer us a seat, any refreshment, and left us standing outside as he went to get the car, only to reappear, too much later, to advise us that he did not presently have one for me to test drive. Dear! Dear! Dear!Two days later, I went to Mungenast Honda where Josh was my salesperson. He was polite, offering us seats at a table and drinks. He was energetic and excited about the new features in this car and demonstrated how they functioned, even letting me practice. That's what I wanted; a salesperson who would build excitement for the features that already interested me. I didn't know how to operate most of the electronics and Josh was so pleased to teach me, not just on that day but immediately after I had signed the paperwork. Further, he explained all of the booklets belonging to the car as opposed to just handing the container of booklets to me. He urged me to spend time learning how to operate the many features and offered to help, even after the sale. He was so thoughtful to program my cell phone to work with the car's components.Josh was helpful with pricing. I had been approved for a loan from PenFed and Josh was able to offer the same interest rate as that company. I had been offered car pricing from dealerships that worked with PenFed and Josh met or exceeded those prices. Throughout the process, I would email Josh with questions or information and he was more than prompt at responding, even contacting me on his day off. I have not described everything that has lead me to assign the word, superior, to Josh's ability as a salesperson but I have recounted enough for you to see that for yourself. In the past, I have purchased several vehicles and this experience with Josh was at the top of my list.I also would like you to know that Dave Gierse surpassed my expectations when it came to completing the paperwork. This was a process that I dreaded and frankly wanted to work with PenFed to avoid. They just wanted the VIN number and I could do away with the unpleasant task of working with the business person. As it turned out, Dave was lovely. He pleasantly gave me time to read the paperwork and check the math. He kindly explained whatever I asked. He was quite organized which was comforting. What a jewel. You are fortunate to have two such people working for our company.Delighted car owner,Lynette Young
blues323
Feb 18, 2013
The reason that my experience at Mungenast was so positive is because Craig really seemed to know the product and was extremely knowledgeable about the how everything worked on the product. This is not always the case when buying a car.
Cpenning44
Feb 18, 2013
Gina was very friendly and professional! I would definitely go back here to purchase a vehicle. I would recommend this dealership to others! thank you
slr6336
Feb 17, 2013
I had a wonderful experience at Dave Mungenast. I've been a customer for years and it was important to me to continue this relationship. Shan Herwig provided the no nonsense approach that I appreciate. She's very upbeat, polite and conscientious. I would recommend her to anyone wanting to purchase a vehicle.
hdlewis
Feb 16, 2013
My wife and I purchased a 2010 Odyssey from Kurt Marty recently. We both appreciated the followup and approach of Kurt during this process professional, straightforward, great followup, kept pushing to get the deal done a very good experience on our end. From the time I walked into the showroom through driving off the lot in our new car we found the team at Mungenast to be personal, professional, and informative - they did what they said they would do. It took a little time to find just the right car Kurt worked hard to find that vehicle for us in a price range that we could afford.Being in the customer service business myself, I like to try to recognize great sales and service experiences that I see. Kurt did a great job, as well as all others at Mungenast that we came in contact with during our visits.We are looking forward to enjoying our new car. We will be happy to direct friends who are in the market to Mungenast and to Kurt.
rb2013
Feb 15, 2013
We had a very positive experience at this dealership. Due to our indecisiveness, we were not easy customers, but Jane went above and beyond to make sure we were satisfied with our purchase. We appreciated her low-pressure approach and friendly demeanor. Dave was equally helpful and made the buying process easy. Overall, they exceeded our expectations and we would highly recommend!
bettsc1089
Feb 9, 2013
Everyone at the dealership was very friendly and helpful. Gary took the time to explain everything to me and gave me the time to think everything through. He did not push or force me to make a decision. I would recommend Gary to anyone who was looking for a car. He made the whole experience relaxing a comfortable. In the end i got a great deal on my Honda FIT and look forward to working with Honda.
VerlinBrown
Feb 5, 2013
Everyone I came in contact with while at the dealership, Was friendly , courteous, and ask if there was anything they could do to help with any questions I had about anything, This was true on automobile dealership, and also the motorcycle dealership that I came to pick up a motorcycle that I had put a down payment on thru phone conversations prior.
Jlanderos80
Jan 25, 2013
No pressure, friendly, great buying experience. Everyone was very helpful and thorough. Very attentive salesman Kurt was. Took the time to explain everything to me.
David Stansfield
Jan 24, 2013
Gina was very friendly while I was in the dealership getting a tire replaced a couple of weeks prior to buying my new Pilot. I was interested in replacing my old Pilot because of the new features -- especially the Bluetooth. She was accomodating to my schedule and answered my questions without being pushy! She is an excellant addition to your staff!
jczech
Jan 21, 2013
Buying our new Honda Odyssey was a pleasure because of our sales person Shan Herwig. She is very friendly, easy to work with, and is very experienced and knowledgeable about our new Odyssey. If we need another vehicle we will go back to Mungenast Honda.
Andre9000
Jan 18, 2013
Gabe and the entire staff was very helpful and informative for the bike I was looking for. Me being a new rider they gave me all the information I needed and made me feel comfortable with purchasing from them. Love my new CBR.. I'm sure ill upgrade through them down the line to a 600
rabidjedi
Jan 16, 2013
I had a great buying experience for my new 2013 Civic EX! Joe Basler made my purchase a simple process and I was out the door in my new car in a just a few hours. I would recommend this dealership to anyone that is interested in a new Honda!
carlonz
Jan 16, 2013
I bought my new 2012 new Civic without setting foot in the dealership. You read it right - I bought my car sitting in a chair 25 miles from the dealership. I worked with Joe Basler through the chat feature on their website. I picked out the car, negotiated a price, applied for a loan, closed on APR and payment and scheduled my delivery right from my computer! There is some homework that has to be done ahead of time, obviously - but, after knowing exactly what I wanted, I dealt with 2 other local Honda stores over the phone before going to the Mungenast website, and neither could provide the convenience, or price for that matter, that Joe and Mungenast could provide. When I went to pick up my car, all my paperwork was prepared and ready to go - I spent less than an hour in total in the store before I was able to drive off in my new Honda. Joe Basler and Jason in Finance were friendly, efficient and easy to deal with. I have been buying cars for 20 years and this was my best buying experience so far. I even recommended the dealership to a coworker who bought a new car Mungenast Honda last week. If you are an experience buyer, you will appreciate their efficiency. If you are an inexeperienced buyer, you will appreciet their expertise and approach to customer service. Thanks guys for great experience!
Alm.vele
Jan 14, 2013
Mike was a great sales professional who really helped ME with what I needed in order to make a sale! He was very friendly and definitely someone I respected and knew would tend to my car needs. GREAT JOB!! I am so excited for my new car!!! :)
Rich Walts
Jan 12, 2013
Joe and Gina were both extremely helpful in the selection and purchase of our new Honda Pilot. We were impressed with their professionalism and attention to detail. They both were very helpful in explaining the advantages and options the Pilot had to offer. The price was very good and there were no high pressure sales tactics with which to contend. The whole buying experience at St. Louis Honda was wonderful and we couldn't be happier with the dealership, the Pilot, and the sales staff.
sjwb6f
Jan 8, 2013
Gina was friendly and clear when explaining the vehicle and whole sale process. This was my first time buying a new car and it was a positive experience.
Carol Hynes
Jan 8, 2013
Shan was very easy to woek with. This is our 3rd Honda from St. Louis Honda. My sister-in-law suggested we see Shan. We were very pleased.
KLCinMO
Jan 8, 2013
This is the third car that we have bought from this dealer. We've been very happy with both the sales and service departments and were able to arrive at a fair price for the new car and our trade-in. We would definitely recommend this dealer to friends.
Thomas L Griggs
Jan 8, 2013
Gina Bommarito worked very hard with me to get a great deal on the car that I really wanted.Thanks Gina. I love my 2013 Honda Accord.You can count me as a very satisfied customer.
mail2cv
Jan 5, 2013
We liked this dealer towards price and quality and customer service too.. I would recommend anyone to go ahead with this dealer, their quotes are quite reliable and make you happy with the purchase.Great
meinliebe
Jan 5, 2013
Joe is honest, which is an important character that is missing from many sales persons. He is very patient with everything even after we have paid. Very good experience!
TimRainey
Jan 4, 2013
Gina and Javier were awesome... I was very clear about what I wanted when I went in and Gina didn't try to up-sell me a bunch of stuff I didn't want. Just the way I like it. Javier was great at explaining what was going to happen with financing, what to expect in the mail, and how to get the best payment. Awesome experience.
nfilipi
Jan 3, 2013
Gina was professional and charming! It was really pleasure to work with her! Excellent job! Excellent job! Excellent job! Excellent job! Excellent job! Amazing job!
gentemann
Jan 3, 2013
New Car Sales Rep Gina Bommarito was very helpful, considerate and went out of her way to show me vehicles/trim price of each model. She made the buying experience ez and with no hype or preasure to buy now! I would recommend Gina to anyone looking for a Honda. What a knowledgeable and professional sales rep.Ed Gentemann
tmr624
Dec 22, 2012
Joe was upfront from the beginning of our negotiation and did not try to push us into purchasing our new CR-V. He was very informative and answered all of my many questions during the process. It did take a while at the dealership to meet with a finance manager, but they were busy on a Friday night so that is to be expected. I would recommend working with Joe if you are interested in a Honda.
Maupuente
Dec 19, 2012
I don't believe I've ever worked with a salesperson as knowledgeable and friendly as Gina. I would (and will) recommend her to anyone!
Felicie
Dec 19, 2012
I feel so secure dealing with St. Louis Honda. I know that they are looking out for what is good for my Honda and I. I trust Chris to let me know when my Van is due for what services.After 48 years of buying cars, St. Louis Honda is the BEST company for service and customer care.Thank You for the wonderful service.Felicie Van de Riet
JessicaBrandl
Dec 18, 2012
My husband and I had gone to four different dealerships total (only one other Honda dealership, which was the only one we had gone to that day) before we ended up at St. Louis Honda. We were disappointed and frustrated with our car shopping experience thus far, as all of the salesmen we had worked with were pushy and insincere. By the time we got to St. Louis Honda, we knew exactly what we wanted, but were just waiting for the right person to sell it to us. We came in to St. Louis Honda, where we were introduced to Gina. She was GREAT! Friendly, yet down to business. We told her exactly what we wanted, and she found it for us at the price we wanted to pay. She never once tried to talk us into anything we didn't want, nor did she try to talk us out of paying for the car the way we wanted to pay for it (Unlike another salesman at another dealership, who told us that he made more money if we financed, so he discouraged us from writing a check and paying for it all at once! Seriously, who tells that to a customer?!). We got the feeling that Gina was being honest with us, and we really appreciated that she found what we wanted quickly without any of the extra B.S. that we found typically comes with buying a car. After a long day of sitting around at another dealership with another dealer trying to push us into cars and methods of payment that we didn't prefer, the service Gina gave was just what we needed! We would absolutely recommend her to anyone! Thank you, Gina!!
issamar
Dec 17, 2012
I have given this rating because overall i was very satisfied with my car purchase. Everyone at Mungenast was so helpful and nice. I would most definitely recommend Shan Herwig she is the best.
gilbert geringer
Dec 15, 2012
gabe wichman was A real good salesman to work with and sold me what I wanted and did not to sell me anything I didnt want. thanks Gil.
cjames1968
Dec 12, 2012
Conducted this sale largely via the internet. Pricing was transparent and the transaction was low-maintenance. The sales process was VERY easy. I would highly recommend Mungenast. The folks there were uniformly fantastic to work with.
dgrojean
Dec 11, 2012
Mike was extremely knowledgable and helpful during the new car purchase. This is the second new car we have purchased from him and both experiences have been smooth.
antyann
Dec 6, 2012
This is the second used Honda I have bought from Shan . She is customer oriented , friendly and very helpful . I recommended Shan to my daughter , who bought her CRV from Shan. She had a great experience also !
aoverto1
Dec 3, 2012
Gina was extremely helpful throughout the entire process and knowledgeable about the best options for me. She was very accommodating and made sure I was satisfied with my eventual purchase. I would definitely recommend the dealership and Gina!
12gleasom
Nov 27, 2012
Shan was a joy to work with. She was extremely professional and courteous throught the whole process. I couldn't ask for a better saleswoman. I recommend her to all of my friends.
emily spalding
Nov 26, 2012
A friend of mine recommended Shan after a bad experience at a different dealership. I called her and immediately set up an appointment. She was very friendly and willing to help me in any way possible. Unfortunately the dealership didn't have the car I really wanted. Instead of talking me into something I didn't really want she FOUND exactly what I was looking for just by talking to me and gauging my likes, dislikes, and price range. It took a couple weeks to find the perfect car but I would get updates from Shan regularly about the status of the car. Since it was my first time buying a car, Shan was very patient and helpful. At the end of the day, I got the perfect car for a GREAT price!
Rachael
Nov 20, 2012
We got a great deal here without the hassle that other dealerships give you. They didn't try and push us to buy, just gave us a great price and a great trade-in. Candace was professional and answered any questions we had. After the purchase, we got a phone call and a letter to make sure we were happy with everything and to make sure we let them know if we need anything. Next time we won't waste our time at other dealers. I hope they see this and know how good of a job they are doing and how much customers appreciate up-front pricing and honesty!! Thanks Candace!!
RodMcCrimmon
Nov 12, 2012
Joe was responsive and aggressive from the beginning, clearly attempting to earn my business while maintaining a comfortable and casual buying experience. Overall, I felt that his pricing was fair and responsive to my needs. I appreciated that Joe answered my initial email personally, not an auto-generated response with list price and generic information. He tried to earn my business and was flexible throughout the negotiation.
EDStL
Nov 1, 2012
Joe Basler won my business with his straightforward, flexible style. The starting price was very competitive, his communication was clear, he was patient and not at all pushy. We were able to come to an agreement quickly via email.
mike p.
Oct 31, 2012
The staff at St. Louis Honda were very professional and easy to work with. That put me at ease in the buying car process and made me feel comfortable for buying the car so far away. Great experience and i recommend this dealer to you all.
DianePD
Oct 24, 2012
Shan was awesome and I can;t wait to recommend her! How great was she? She was so great, I bought TWO cars! The whole experience was pleasant and efficient. The other guys I dealt with, Kurt and Jim, were also supremely friendly, informative and helpful. I love Hondas and these guys make me only wanna shop for all my Hondas at Mungenast! Thanks, Diane
dlewis43
Oct 18, 2012
Great Service Department! 110% engine repair of our 2006 Honda Pilot. "Dee", the service adviser, was SUPER! Polite, friendly, took time to listen. Very accommodating and professional without being "cold". Very honest and forthright. Explained every thing and answered all questions satisfactorily and knowledgeably. Took the time to call and report results and progress on car repair. Mechanic worked with extended warranty company with true professionalism. This was an entirely satisfying experience that I have come to expect from Honda professionals. Will be recommending Mungenast Honda to all my "Facebook" friends, other friends, and family. GREAT DEALERSHIP!!!!!
rostasia
Oct 15, 2012
Shan was absolutely fantastic! I wanted a blue, stick-shift Fit. I had had a less-than ideal experience at another dealer. When all I heard from everyone else was how hard it would be, blah, blah, blah, Shan said she would make it happen, no ifs ands or buts. And she did. I know what a pain it was to find this car and I really, really appreciate Shan going the extra mile to find it. I LOVE this car. Love it, love it, love it! And Shan was really great to work with. Can't say enough about her.
severding391
Oct 9, 2012
I WAS SOMEWHAT FAMILIAR WITH THE HONDA RANCHER ATV BECAUSE A FRIEND HAS ONE THAT I HAVE RIDDEN, BUT I DID NOT KNOW ALL OF THE POSSIBLE STANDARD EQUIPMENT COMBINATIONS AND OPTIONS AVAILABLE. MY SALES PERSON WAS JIM DILLON AND HE NEW THE PRODUCTS VERY WELL. HE ANSWERED ALL MY QUESTIONS AND THEN I TOLD HIM WHICH ATV I WANTED A PRICE ON. HE GAVE ME THE PRICE AND I EXPLAINED THAT I WOULD BE BUYING AN ATV ON THAT DAY OR THE NEXT DAY AND HE WOULD ONLY HAVE ONE CHANCE TO GIVE ME HIS BEST PRICE. I DO NOT LIKE GOING BACK AND FORTH NEGOTIATING PRICES BECAUSE I FEEL IF THEY GIVE ME A BETTER DEAL LATER THEN I WAS NOT OFFERED THE BEST DEAL POSSIBLE WHEN REQUESTED. JIM GAVE ME THE PRICE AND STUCK TO IT. OTHER DEALERS HAD 2012 AND 2013 MODELS FOR SALE AND I WAS CONSIDERING A 2011 MODEL WITH JIM. I JUST FELT THAT FOR THE MONEY, THE 2011 WOULD BE MY BEST DEAL AND I BOUGHT THE ATV A FEW HOURS AFTER TALKING WITH JIM DILLON. HE HAD THE UNIT READY WHEN I ARRIVED, WE TOOK CARE OF THE NECESSARY PAPER WORK AND THEN HE PERSONALLY LOADED THE ATV ONTO MY PICKUP TRUCK. ALL WENT VERY SMOOTHLY. I DID PURCHASE IN ADVANCE A SERVICE AGREEMENT AND I FEEL CONFIDENT THAT THE SERVICE DEPARTMENT WILL ALSO TAKE GOOD CARE OF ME. JIM DID TAKE ME OVER TO THE SERVICE DEPT AND INTRODUCED ME TO THE SERVICE MANAGER.
KFBAGT
Oct 1, 2012
Greg was a wonderful salesperson. I am intentionally VERY hard to deal with when buying a car and try to come across as a fed up consumer. It is a game in a way, and I like to win. Greg was always calm, fact based, and very friendly. He went out of his way to get the car at the dealership, that the owner had taken home to his personal collection. Tim played the part of the hardass sales manager, but was always courteous and friendly and in the end I bought the car I wanted, at a price point I was very happy to pay.I would highly recommend dealing with Mungenast Honda for your new or used vehicle purchase.
Equesnel
Sep 29, 2012
Gina did a great job recommending the honda CRV. We were not quite sure which car we were going to purchase the week prior. We came back later when ready to purchase and requested Gina because of her friendly deminor and helpfullness. I will definately consider returning to Mungunast Honda for our future purchases. Thank You. Eric Quesnel
sandy.keller.18
Sep 29, 2012
I had researched many vehicles and dealerships in the area before deciding to purchase my new Honda CR-V from Mungenast Honda. Based on her many outstanding reviews, I made an appointment to meet with Gina Bommarito for a test drive. We initially communicated for the most part by e-mail, because it is my practice to get the majority of pricing, availabilty and vehicle information in advance of actually visiting a dealership. Gina was extremely responsive and prompt with any information I requested. When I came in for the test drive, Gina was equally impressive -- always helpful and infornmative, but never pushy in any way. She played no games. The terms we agreed to prior to my doing the test drive remained the same throughout the entire process. I believe the price was fair for both parties. There were no surprises -- except for the fact that this was the first vehicle purchase I can remember that was actually pleasant. Other dealers should take notes! When it came time to take delivery of the vehicle, Gina saw that everything continued to progress smoothly through to the finance department. After that, she was ready to go over the details of the vehicle, explaining the different instrumentation and answering any questions I had. At no time did I feel rushed or as though my questions were taking up too much of her time. Only a few days after purchase, I had a minor follow-up matter and called Gina. She was very helpful in putting me in touch with the appropriate contact person at the dealership. This is the part of customer service that often doesn't happen -- service "after the sale". After my experience at Mungenast Honda, I would not hesitate to recommed this dealership without reservation. Specifically, I cannot say enough about Gina Bommarito. Her ability to communicate with customers, coupled with her obvious knowledge of the business is an asset to the dealership. The title sales "professional" fits her well.
Mmtsvoss
Sep 25, 2012
I was already scheduled for a service and Shan called my home to talk to my husband about special offers Mungenast has currently ongoing. I was Interested in upgrading so we agreed to meet. She was courteous , available , able to answer my questions or find out the answer for me. She was so informative I bought a new car. I went in for an oil change and left with a new car!
MaryZak
Sep 24, 2012
I usually dread buying a new car because of the pressure sales tactics, but Shan and Matt my finance man made this experience very pleasant. They were easy to work with, informative, and straight forward. I felt very comfortable.
kathykeim
Sep 24, 2012
Our sales associate was wonderful to work with. She made sure we were completely satisfied with our "trade in" transaction, and that we were informed on the many features of our new 2012 CRV.
rpram
Sep 22, 2012
Gina does a fantastic job. She is knowledgable and friendly. Gina has a high attention to detail. She remembers every question or concern that you have, and is able to get the answers you need. Buying a new car at Mungenast St. Louis Honda with Gina Bommarito as your sales professional is an easy stress-free experience. We will recommend Gina and St. Louis Honda to our friends.
Rob Kuchik
Sep 19, 2012
I recently purchase a Honda motorcyle from Mungenast Motorsports. After a long search for the bike I was looking for, the dealership had the model I was looking for. They were very upfront about what they could offer and after a short negotiation we arrived at a fair price. I had searched Nationally and knew what other dealerships were offering and overall this was the best offer. I financed part of the bike and that process was seamless and very simple Tom Hansen was great to work with. Overall the dealership was very fair and honest, the staff was knowledgeable and very friendly. Gabe is the type of person who wants to be sure your happy with what your purchasing and knew the bikes well. Overall very accommodating and I'll continue to work with them on maintaining my bike.
frakre1962
Sep 13, 2012
After a long search for car decided on Honda. Next and almost more important was business ethics / conduct of the dealer. Read web sites for weeks and Mungenast had no issues on dealer rater and BBB A+ rating with torch award for ethics in business. I had previous bad experience with sleezy / lying car dealers but this renewed my hope for the industry. Honest, pleasant, no pushy etc. Beth is new to car sales and great and Mat was the best F&I guy I have dealt with. I will recommend this dealer to anyone who asked and will probably buy my wife a new car there in the next 12 months.
Helen Becker
Sep 9, 2012
We had the good fortune to have Gina greet us the first of many (okay we were a bit indecisive) visits. After that first meeting, each time we returned, we would request Gina to help us, and each time, she greeted us with warmth, understanding and wonderful sense of humour. Her knowledge of the various models and options was impressive. After our 9th (or was it 10th) visit, we purchased a Honda CRV EXL from Gina and so far, have been very pleased with the car. We would certainly come back to Gina and Mungenast St. Louis Honda if we needed another car.
dandahlke
Sep 7, 2012
Gary did a great job finding a used car for me while I was still out of country. Working thriugh a mutial friend who had my specifics, Gary found a great car just before I arrived in the US. The day I arrived home I went to the dealership and closed the deal. Terrific experience.
matterker
Sep 4, 2012
My experience at Mungenast Motorsports was wonderful. The service and knowledge of staff was excellent. I would highly recommend working with them for any motorsports purchase! The patience and quick responses I received while deciding to make a purchase made the entire experience easy going and enjoyable. I've had no problems whatsoever but I feel like if I did, the folks at Mungenast would be responsive and helpful.Thanks Mungenast!
jackie.debarry
Sep 4, 2012
I called Mugenast St. Louis Honda and explained the problems I had with the another dealership to Curt Yettke. He made an appointment to check over the car and car did not need ball joints, as I was told by the other dealer, at this time, but it was time for the timing belt to be changed. We will now be bringing our 3 Hondas to you for service.
ssyskin
Sep 1, 2012
I bought my car here for the best possible price and I serve it here, best Honda place I know. This is not only my opinion.
kfoxclark
Aug 30, 2012
I had dealt with Dave Mungenast St. Louis Acura since 1990 when I bought my first Acura. They have always provided outstanding service. I have purchased 3 vehicles from them since that time. When it came time to get a car for our daughter, I contacted my Acura sales rep who referred me to Gina at their Honda dealership. She spent quite a bit of time with me on the phone as I tried to determine if it would be better to lease or purchase. We were unable to make a purchase at that time, but I contacted her 2 months later and made arrangements for a visit. My daughter immediately liked her (a HUGE plus!) She was very helpful in picking out a vehicle. We had planned to visit other dealerships that day, but instead decided to purchase the vehicle that day. She was very fair in negotiating with us and threw in some nice features. When we went to pick the car up, she greeted us enthusiastically and went over the car with us. It had a tiny scratch on it, which she buffed out. We drove an hour from our house to purchase from this dealership despite the fact that we have a Honda dealership nearby. I think that says a lot.
barry.tulk
Aug 29, 2012
My wife and I recently purchased a 2012 Honda Odyssey Touring minivan from Dave Mungenast Honda in St. Louis. Gina Bommarito was our salesperson for the entire process, and was extremely pleasant to work with throughout. We began our journey with her back at the end of June, but put off final purchase until Aug 25th. Of course, we visited other dealerships, and requested quotes from them, but Gina's beat our best offer (the one that we were promised was the lowest price anywhere in the St. Louis area) by $300 right off the bat. When we asked for further concessions, she was very willing to put them in front of management without question, and we were given them, no hassles at all. Thus, our total savings over what we were told was our best offer was $1000. This without any attitude whatsoever, and very little haggling. When we showed up to take posession of the vehicle, she was very receptive, had the vehicle ready to go, and got us the assistance we needed from the rest of the dealership quickly. The rest of our experience at Mungenast was the same; we were treated with the utmost respect the entire time, even when my wife continued to press for concessions from the person handling our financing. When the purchase was complete, Gina continued to provide us service by spending as much time with us as we needed, explaining features on the new vehicle. If you have ever been car shopping in your life, you know that service varies greatly from dealership to dealership. I can honestly say that this was one of the most pleasant experiences purchasing a car that my wife and I have ever had. If you are looking for a new Honda, then I would highly recommend working with Gina; she is great! Thanks again Gina for your excellent service!
Roy Pryor
Aug 28, 2012
I have been a Bommarito customer for the past eight years. I had a few service issues with them and chose to look at a Honda. I had a car in mind when I called Josh and we were able to work out a deal on the phone in ten minutes. When I got to the dealership I was escorted into the business office and the paper work was done under thirty minutes. Josh was very understanding and a true professional, I will be sure to send all my friends and family and feel confident he will take care of them. To be honest the entire dealership was all smiles and full of energy, a true treat to deal with when you go shopping. Thank you
gnik.ee
Aug 28, 2012
My sales experience with Mungenast Honda was one of best I've had so far. Dealing with Shan was a pleasure. She gave me a great price on a new Honda Accord and a very fair deal on my used Impala. I've been to other dealerships where their salesman tactics are ridiculous. Shan was up front with the purchase price and the trade in value of my vehicle and made the entire process as smooth as possible.
crvDriver123
Aug 28, 2012
This was my first time buying a new car on my own. I was terrified about how I might be taken advantage of. I had a few bad experiences with some other local dealerships and walked away. At Mungenast St. Louis Honda, the negotiations couldn't have been smoother. Shan Herwig was great to work with. I couldn't be happier with my car, the buying experience or price I paid. Ivo Saric made the financing and paperwork a breeze!
Erika Cuevas
Aug 27, 2012
Our Experience with Gina and Javier was excellent. We were only disappointed with several cosmetic defects that we discovered within the first week of ownership.
jsnola
Aug 25, 2012
Searched multiple regional dealers for a specific car for my sister - 2012 Honda silver touring pilot 4x4 with grey interior - and this dealer had one in stock. I emailed Joe Basler through their web site and he quickly responded with a price which was very attractive. He quickly complied with my request to provide a draft sales agreement by email and evaluated my trade. Then was on the ball with receipt of credit app and communication of approval.Unfortunately another family member had a more local contact which in the end prevented our purchase from Joe as my sister was not enthused about the 11 hour drive there and back with her young daughter. However I hope that in the future I can do business with car salesmen like Joe as our all email exchange was quick and efficient with no BS. I would recommend buying from Joe.
amy.hagely
Aug 23, 2012
I HAD to buy a new car that night, or as soon as possible. Gina couldn't have been any more helpful or patient. I had an army of people with me who all had big opinions. She was awesome! I've told everyone how amazing Gina and St. Louis Honda were to us.
rebekah.blankenship.1
Aug 18, 2012
Gina made the purchase of my new Honda into a fun experience. There was no pressure, just a willingness to meet my needs and answer my many questions. The process was fast and easy and I would recommend Gina and her support group to any interested buyer. The followup was complete and as I left the dealership, I knew that I could call Gina in the furure with any questions. What a comfortable feeling.
zellapope
Aug 14, 2012
This was the best car purchasing experience I have ever had. Shan Herwig made the whole transaction very easy and smooth going. When looking for a new car I dreaded having to deal with a salesperson and the pressure of doing something I did not want to do. I had looked at vehicles online and on the car lot so I knew what I was looking for. When I met with Shan we went over want I wanted in a car and what payments I was comfortable with and she made it happen effortlessly. The hardest decision for me was what color I wanted! I love my new Honda Accord and will refer everyone to visit Mungenast St. Louis Honda and Shan!!!!
theodoramarie
Aug 9, 2012
Bought a used Nissan from them in April of 2011. They claimed it passed a hundred point inspection. After test driving the car and deciding to buy, the second day out, the car over heated. Took it in, they couldn't find anything wrong with it. This happened once a week for a month. Finally asked them to do a full inspection of the car to determine what was wrong. They kept it for about three weeks and replaced something in the engine. A few weeks later, the car started acting up again, making strange noises. This time, we took it to a Nissan dealership where they had to replace the catalytic converter. Over the next year, we poured hundreds of dollars into this car on things that should have passed the "hundred point inspection". I'm absolutely furious with the dealership. I will never shop here again and I advise everybody to either go to different dealership or have another individual inspect their used cars before you buy.If Dave Mungenast wouldn't drive this car himself, he shouldn't have sold it. Without the repairs we had to make to the car, it simply wasn't safe.
aaronalexa
Aug 8, 2012
Josh listened to our requirements and provided options for our new car search. He allowed us to test drive a couple cars which fit our needs (he didn't push what we wouldn't buy). Josh didn't push for us to "buy now", he didn't threaten with "this is your only chance", he was positive, friendly, trustworthy, and he LISTENED. He also provided us the name of another Mungenast dealer when we told him we wanted to test drive other cars. Heck, he called the manager at the other dealership - which then resulted in an in- person meeting with the manager at the next dealership (Hyundai). Ultimately, a week later, after 2 other visits, we closed the deal with Josh. We love the price we paid, we loved the attention to detail from our agent, and, most of all, we love our new car.We WILL tell others about this dealer, just as we were told by our friend Peggy Ruhland. Thank you to Josh and to the sales manager at Mungenast Hyundai.Aaron and Alexa Barth
jim lonergan
Aug 8, 2012
My exerience with this dealership and the person I worked with was very positive overeall. St. Louis Honda was the only dealership in the region that had the vehicle I was seeking on their lot. In fact, they had two of them to choose from. They were also very efficient in a number of ways. For example, no walking around the lot on a 100 degree day to find a car. The vehicle is just brought right up to the showroom door.
J BARNES
Aug 7, 2012
WALKED IN OFF STREET. JOSH GREETED US, VERY PROFESSIONAL, FRIENDLY. MY WIFE IMMEDIATELY LIKE HIM. TOLD HIM WE WERE GOING TO BUY A NEW CAR TODAY. TRIED TO BUY PR 07 PILOT FROM YOUR DEALERSHIP. PRICE TOO HIGH, PURCHASED ELSEWHERE.LITTLE NEGOTIATING AND WE ARRIVED AT A PRICE THAT WORKED FOR BOTH PARTIES. PAPERWORK & DELIVERY WAS EVERYTHING WE EXPECTED. A NICE EXPERIENCE BUYING A NEW CAR. THANKS YOU JAMES BARNES
Baalman
Aug 7, 2012
Shan Herwig was our salesperson and she was great to work with. We went to another Honda dealer first, but after we went to Mungenast and talked to Shan, that is where we knew we wanted to buy our CRV.
bhavika
Aug 4, 2012
we are so glad that we found gina bommarito we boughth last year honda oddyssy from gina and this is our secound car with gina we allways had good experiace from her she allways give us right answer and explain her about car . we trust her so much too we also reffer our brother for honda he bought CRV too . thanks gina so much for our new CRV we love our new car.
Luttrull
Aug 1, 2012
A friend recommended that we see Shan Herwig when she learned we were interested in buying a new Honda. We were not disappointed! We made an appointment with Shan for a Saturday afternoon. We were debating between two different models of Honda and, after listening to our automobile needs, Shan agreed with us that the Accord EX-L would best suit those needs. St. Louis Honda had the model and color (exterior and interior) we were looking for. Shan guided us through the purchase with such ease -- including the handling of our trade-in (a Honda Civic that we had purchased at St. Louis 7 years ago). My husband (a retired mechanic) had a couple of things he wanted looked at. Service Advisor John Vandiver had everything taken care of before we even finished the paperwork. Mr. Terrazas (JT) handled our paperwork and financing very efficiently and quickly. This was the best car buying experience we ever experienced. Everyone was friendly and professional and, best of all, we love our new Accord!
Meltate
Jul 29, 2012
Shan was very, very helpful. We were not sure which Odyssey we wanted and she explained the differences and helped us think through which one would be right for us. Then she found the color and type we were looking for. She explained everything very clearly. If she didn't know the answer, she found out right away for us. She introduced us to Dave, the business manager, who helped explain the financing options. Dave also very thoroughly explained the various warranties. We were very pleased with Shan and Dave and this dealership. We would definitely go back and send our friends.
Jevans49
Jul 26, 2012
Shan was great. No sales pressure and got fair price for new Odyssey. Matt Phillips was thorough and explained all financing details very well. Thanks so much.
FISHINGLOUIE
Jul 14, 2012
Shan Herwig was very helpful & worked very hard to make this sale. Shan returned all my calls & gave me all the answers I was looking for. Shan knows what it takes to close the deal, Would buy from again.
Dave brickler
Jul 5, 2012
Our sales rep, Gina Bommarito, was very helpful in arranging our lease. Never "pushy" but always attentive. She put up with our indecision for more than a month and when we finally decided she was there to help. Then she went to bat for us on special pricing.The car was delivered with the same attention. She made sure that we understood the vehicle and how it worked and that we were happy with our decision.
rjschwal
Jul 2, 2012
At my age I have purchased many cars in my lifetime. I was VERY surprised to find my entire experience positively different than anything before.1. No pressure to buy - just information2. Gina knew her automobiles and was VERY competent3. I also appreciated her follow up via letter and text4. Gina was able to get 0.9 financing for me when I learned my credit score was not as high as I thought5. I purchased a Honda Civic for my son - Gina not only answered my questions but was very interested in my son and his thoughts6. By the end of the purchase I felt like Gina was part of my family (an older daughter)7. Financing was very smooth and fast. Living in Illinois and getting my plates was a VERY nice addition to the experience.This is my families second purchase from STL Honda in the last few years. I WILL be back in the next two years to Gina again as I found a couple options on the lot just for me.
Wanda Watson
Jun 30, 2012
This was by far the most pleasant car buying experience I have ever had. Greg Raup, the Sales Consultant, spent most of a day with me allowing me and my friend to test drive many different vehicles until I figured out which one I wanted to purchase. Thank you for making a stressful experience into a fun time.
drbundy1
Jun 26, 2012
I bought a new Victory motorcycle and my experience was great. I especially appreciated a sales person (Gabe)who was open and honest about the products. He answered the questions he knew and told me when he did not have an answer. He was able to find the info I needed and was very helpful in making my decision.
hodgeswr
Jun 25, 2012
Gabe Wichman was a great salesman. No hassle, but helped out in every way he could. Even though my trade was not accepted, Gabe continued to help me and made buying a new bike a pleasant experience.
Susan Kunkel
Jun 24, 2012
Our experience with Gina Bommarito in the purchase of my Mothers new 2012 Honda CRV EXL was unreal. She was incredible to work with. Living in Madison,Al., I had my concerns trying to get long distance pricing that would be acceptable and then service after the sale for my Mother who resides in the West County area. After a brief conversation with the receptionist on the nature of my call to Mungenat St. Louis Honda the call was transferred to Gina Bommarito. Explained that I needed pricing on the 2012 CRV EXL and with this pricing I wanted specific additional options included in a out the door price. Gina went to work and returned my call in a short period of time. I drove back to MO., a couple of days later and we meet with Gina. Walked in the dealership and within a short period of time, the deal was made. Gina reassured me that she would do all she could to help my Mother after the sale. The CRV was detailed. Let me tell you, that it was spotless. Gina started explaining with such patience everything needed in the day to day operation of the CRV. I was totally impressed with her knowledge. Had a slight issue with the bluetooth but after a trip to Moms cellular carrier for a update and a call to Gina, all is good. We would recommend Mungenast St. Louis Honda but more importantly, Gina Bommarito exceeded all expectations and made us a believer. She did exactly what she said she would do and more. I other day my husband and I received in the mail a letter and photo of my Mother sitting in her new CRV EXL. The smile on her face was priceless. It did our hearts good. Gina Bommarito, we Thank You and may your future cars sales be as endless as the stars in the sky!!!
Oehler1
Jun 21, 2012
I have been a customer of St.Louis Honda for almost 10 years, and have never been disappointed. When it came time for a new car, I wouldn't go anywhere else. I met Gina the first time when I came by to look at the CRV's and she was very helpful and took me for a test drive. She was always very responsive to my calls and emails. Ivo was quite thorough in his explanation of the paperwork and very nice.I have and will continue to recommend St. Louis Honda to folks I know.
Dartagnan
Jun 21, 2012
Our salesman was Craig Newport, who was great - professional, courteous, relaxed. Everything was straightforward, price was good. Service department has been good to us in the past. Chance for loaner cars with service a plus.
jehall23
Jun 19, 2012
I had some brake issues shortly after purchasing a used Honda Accord from Rick. I brought this to Ricks attention, and he had the repairs done at no cost to me. That is great service, and I appreciate all of Ricks help and friendly service in getting this done for me.
coughlinn
Jun 12, 2012
Very happy with Kurt's willingness to help me find a car. I would recommend Kurt and the dealership.I am still waiting my title though.
hiselorrie
Jun 10, 2012
Gina Bommarito was very helpful in our back and forth communication and extremely knowledgeable about her product/s. She was pleasant and personable and gave us a very good overall feeling of the dealership as a whole. We felt very comfortable with her. She definitely "SOLD" everything about Mungenast St. Louis Honda. We had no qualms about doing business there. We will most certainly recommend Gina and Mungenast to our family and friends. Also, Dave Gierse was very informative when we were finalizing the paperwork. He was helpful in our decision to purchase an extended warranty, were we had thought we wouldn't initially.
peterphan
Jun 10, 2012
How refreshing to work with an honest and GENUINELY friendly dealer. Tried a couple of other dealers and contacted many more, but none compared to the caliber of customer service we found here. Clayton was incredibly prompt and courteous and forthright. He gave us the best deal and--more importantly--treated us right. Other dealers played games and gave us the run around, playing "nice" but just stringing us along. In contrast, Clayton and Mungenast St. Louis Honda were truly interested in taking care of us customers and finding exactly what we were looking for.
bob naylor
Jun 3, 2012
Gia Bommarito was EXCELLENT. She knew Honda cars and helped me purchase the CRV. She let me, my twin brother Don, and mygirl friend Maria, look over the CRV in the showroom, then we all went for a test drive. She was easy going and did not push a sale, or a more expensive car. We picked up the CRV in the SAME DAY and Gia was most helpful in explaining all the new gadgets. Since I had not looked at cars for about 10 years, her help was very important, so I could operate the car safely, esp. since it was dark when we finally left the dealership. Her help setting up the settings on the car and explaining basic operations was mostappreciated. I am almost 65 years old, and not used to all the new items on cars. Just getting the key in and out correctly can be aproblem, but with Gia's help everything fell in place and I felt comfortable driving home. Gia also helped with all the paperwork needed to lease the car. She told us about paying monthly or paying the ENTIRE amount inone payment. This was done in a very professional helpful manner. She allowed us time to get my older Toyota to the dealershipand helped with the transfer of that car. She offered us water, which we enjoyed, Everything worked well. Thanks again, Bob NaylorSunday 3 June 2012
T.Mueller
May 27, 2012
We visited Mungenast Honda to look at a CR-V. Unfortunately we couldn't get our financing in order to purchase it and it ended up being sold, but that's life. But Tom was very nice and helped us out a lot. This dealership is very well run, organized, and professional. They have a very high quality of work. I would highly recommend them.I've also taken my car there to be serviced and their team is awesome. Even threw in a free car wash!
jteets
May 27, 2012
Sam was great. Price was very good. Overall deal with trade in was very good. The major issue we had was the amount of time it took to complete the purchase process. We had every thing done with the sales staff in a reasonable amount of time. Then they started on the financing paperwork and the process progressed at snail's pace. We sat in the show room for at least three hours (probably was longer, so of lost track) waiting and waiting and waiting before we got to sign all the paperwork.
jackay02
May 22, 2012
Let me tell you that this dealership is one of a kind. There are not a lot of dealerships out there that have great customer service and do everything possible for you to have a low payment and will do everything for you to get that car. Everyone is extremely friendly and excellent customer service. I work in customer service and thats what I look for when I'm putting money into something. I had a bad experience a couple of days ago at another dealership and then my boyfriend and I came here yesterday and were blown away. Gina greeted us at the door and she was busy with somoene else but still made sure we were acknowledged. Clayton came to help us and didn't get to help us finish the car deal because he had a meeting but was very friendly and later on he was helping us with our car on how to work it. Gina found us a great deal on to lease and did everything possible for us to get a car. I can't thank you enough. Ivo helped us go through the papers and explained everything to us and was cracking jokes with us. It made our first time leasing a car more enjoyable and relaxing. I can't thank you guys enough. No wonder it says number one in customer service beause you do everything possible for the customer and I will be coming to you guys for a very long time. Thank you!!
DK8797
May 20, 2012
We would like to describe our car buying experience with Joe in the following steps:1. First Visit (Pre Sale): We had an excellent experience during our first visit to St. Louis Honda for CRV test drive. We mentioned to Joe during our test drive, that if we decide to buy we will inform him via email. He did not pressure us at all. He was very friendly and very informative during our first visit.2. Sale and Negotiation: We did necessary research about CRV, and requested quote for 2012 CRV EXL trim after two weeks via email. It took us only four emails to finalize our deal. It was win-win situation for both of us because we did not waste our time in salesman office for negotiation. He was very professional in his emails and with his promises.3. Second Visit: We went to St. Louis Honda to sign our necessary paperwork for pre-order (since we were very picky). During our visit, we cut $100 more for CRV-EXL. Joe completed pre-order process and we were out of the store within 30 minutes. Joe was very patience and very professional.4. Big-day: As Joe promised, our new CRV-EXL was ready to pick-up at sharp 5:00 pm. We finished our final paper works. Joe and Ivo helped us to get better rate for our auto finance. Joe was very knowledgeable about CRV and he explained us all important CRV functions in detailed.We had very good car buying experienced with Joe at St. Louis Honda. We found him very professional, very friendly and easily approachable. This Joe is not an average Joe.
rsta
May 17, 2012
I made an appointment to checkout a Certified Honda with Gary. It was at the sales door entrance waiting for my appointment. The truck had been detailed and looked as if it were new. After the check-out drive, Gary showed me the Car-Fax data and then worked on the price for me. He was very low key, congenial and friendly. After reviewing all the data that weekend, I called Gary the following Saturday to agree to the purchase. The sales and transfer papers were prepared with Gary, then with the Finance Mgr, Javier Terrazas. Javier presented the additional options available in the sale, and again, no pressure, low key and very friendly. My total impression of these two employees: they are a great asset to the company. To the service folk who checked out and prepared the truck, it was a fine job. Thanks to all of you folk from a very satisfied customer.
dpreuss
May 16, 2012
My wife and I were only considering buying a new car.After stopping in we were greated within minutes.Rick took time to listen to our needs. Shortly afterthat we were driving a "Special Edition Honda Accord".We were very pleased with the entire transaction.
bbreim
May 16, 2012
Rob Carroll was a pleasure to deal with. he is low key, straightforward and very helpful. he made sure our visit went smoothly and efficiently. There was little waiting for anything. The price negotiation was quick, to the point and fair. While Mungenast did not have the exact car desired, Rob found one from another dealer for the same price. i would recommend him to anyone.
bdberra
May 16, 2012
This was the second vehicle I have purchased from Dave Mungenast Honda, and for the second time, I was overly satisfied. Josh and the Finance Rep were great. I would have liked slightly more for my trade-in, but got a great car at a great price. Overall, I was completely satisfied with the customer experience. I would be more than willing to recommend Dave Mungenast Honda to my friends and family.
bernclcp2608
May 15, 2012
Very friendly and to the point. No squabbles on the price. I got what I was looking for with no hassles. Everything went quick and I was very pleased.
angelstone
May 15, 2012
Everyone I worked with was very helpful and friendly. All of my questions were answered quickly and completely. The team I worked with did everything they could to make sure I was put in the car I wanted.
marypat47
May 15, 2012
I was in the market for a new vehicle, specifically a smaller SUV and I was looking at five SUV's, the Honda CRV being one. After testing driving the others, I was told by a friend to contact Kenny at Mungenast St. Louis Honda and schedule a test drive. Kenny's name was given to me as someone who would be up front and honest. It was easy to schedule the test drive and Kenny was great! During the following week after the test drive, Kenny followed up with me and even helped me with my trade-in since I was running into a few challenges with selling the car outright. One week later I purchased the Honda CRV from Kenny. Even though it was more then what I wanted to spend, it was an easy choice to make based, in large part, on Kenny and then of course the product and Mungenast being the dealer! I have had the CRV for 2 1/2 weeks and I love the CRV! Thanks!!
jqwood
May 14, 2012
After having a horrible experience at West County Honda in St. Louis, it was refreshing to deal with an honest straight forwards salesman in Craig Newport. Craig was not only able to provide a competitive price, he provided excellent customer service. I will definitely send friends and family to Craig and St. Louis Honda.
jah0466
May 14, 2012
This was by far the most pleasant buying experience that I have encountered in my 25 years of purchasing autonmobiles. Kurt and the entire team were very cooperative and helped me to find the car that fit my needs. Kurt never pressured me into trying to make a purchase that I was not comfortable with and went above and beyond to make certain that my deal happened within the guidelines that I was shopping. I would recommend this dealership to anyone that is looking for a pleasant, low pressure buying experience. They have earned my business for the future.
tomak
May 13, 2012
Our family was on the market for a new Honda Odyssey. As they seem to hold their value quite well, we were inclined to buy new, and since we'd purchased our last vehicle from Dave Mungenast, we went back. There Craig Newport was our salesman. I'm quite busy, and absolutely hate to bicker about vehicle prices and fees. I'm quite aware from a variety of internet sites, and colleagues, what prices Odysseys are selling for. Craig led off with a price that was about $1500 LESS than I'd hoped to pay. I did not seek a second price at another dealer. I'm exceedingly happy with the price paid, and there were not excessive fees or costly extras tacked on at the end. For reasons related to my schedule (out-of-town) visitors, I had to pick up the vehicle on a different day. Craig came in on his day off to be sure everything went well.
BraveInc
May 12, 2012
I have purchased several cars in my life but I can't remember a time that was such a pleasant experience than this one. Mike answered all my questions and showed me all the great details of the 2012 CRV vs my 2010 CRV and didn't stop until he found me just the right color, and price. As a new owner of my 3rd Honda CRV I want to thank Mike and St. Louis Honda for making this such a fun and exciting experience! I gave my 2002 Honda CRV to my daughter when she turned 16. It has 250,000 miles on it and it is still runs like a charm. You better believe that I will be back when she graduates to see what Mike and St. Louis Honda can do to make that trade/purchase experience the best one yet. Thank you. Michael Brave
K8Gilliam
May 11, 2012
This was my first time buying a new car and it was due to unfortunate circumstances. I was in a hit-and-run accident that totalled my car. I didn't have collision insurance and my car wasn't worth anything because it was so old. Although I had been planning on purchasing a new car soon, I had hoped to wait a few more months. The experience was pleasant from the very beginning. Rob was extremely helpful without being pushy, which I really appreciated. We test drove a Fit and I decided to buy one that was already on the lot. While I was waiting, Rob checked on me frequently and even brought me something to eat for lunch. Everyone was really excited to be involved in my first new car purchase. Once everything was ready, Rob took me back into the office and bought me a key chain to congratulate me on buying my first new car. It was a really nice gesture.If everyone hadn't been so nice and helpful (again, without being pushy), I wouldn't have bought that day. I had just planned on looking.
ruthulett
May 11, 2012
Kurt Marty was very professional, honest, friendly and I felt like he was working for me! I would recommend him to my family andfriends! Thank you Kurt!
kmcallister
May 11, 2012
Kurt was great to work with very informative and friendly. He worked with us on what we could afford and helped make my dreams come true with being able to get what I wanted in a car. I would refer him to anyone friends and family. Keep up the great work Kurt! Katie McAllister
mdlkid
May 11, 2012
This is my 6th Honda to lease from St. Louis Honda since 1998. I have leased my last three cars from Rick Murphy and found him to be very knowledgeable, friendly and honest, and able to provide me with a fair deal. This last transaction was an "upgrade" I qualified for by being a loyal Honda customer. Their system notified them when I brought in my 2011 Pilot for service, noting that I was slightly "over" my mileage allotment. They contacted me to see if I would be interested in trading up for a 2012 model at the same price and starting my mileage over. Absolutely! The transaction was seamless and the new car is fantastic -- I'm truly enjoying all of the additional bells and whistles that come on the 2012. I would definitely buy/lease another car from Rick/St. Louis Honda and I'd tell all my friends about him and the dealership.
mbroor
May 11, 2012
As a long time customer of Dave Mungenast, I cannot express enough satisfaction with my experiences over the years. This time, for my new purchase, It was recommended that I use Clayton Patterson for my sales agent. My last sales agent had left the business. I cannot thank Clayton enough for his outstanding service on my behalf. Clayton went above and beyond his realm of sales, trying to find me an Accord that I wanted. Thank you, Clayton for all your hard work.
millbrok
May 10, 2012
Gina was very friendly, explained the features, got to the price point we were looking for. Also met with Finance dept, but don't remmber the name Mike? A little pressure to buy extended warrarnty....
mikebus1
May 10, 2012
Shan was very helpful professional and attended to my needs. I would defentily recommend her to a friend or family. The last time iwas car shopping was at a different dealership "Suntrupt" down the street and i had a very bad experenience. They should take lessons from Shan at Mungenast and treat the customer like she does.
rosesprose
May 10, 2012
Our experience with St. Louis Honda was outstanding. Everyone we met was friendly and helpful, especially our salesperson, Clayton Patterson. He made our shopping trip into buying experience. We can't imagine making the deal with anyone else. He answered all our questions and went out of his way to accomodate us. Ivo Saric also made the financing as stress-free as possible. We love our Honda Fit and plan to have long relationship with St. Louis Honda. Thanks to all who worked with us!
Jordan and Robin Viviano
May 10, 2012
This would be our 5th? Honda we have bought from this dealership. #1. Quality of the Honda product.#2. Everyone at the dealership has been wonderful, we even have the cars serviced here. Never anywhere else.#3. We decieded to go through the internet dept. this last time....I hate to sit and haggle over details and price. Clayton Patterson got a price that was fair, and made the whole process less painful. So much so, that when my daughter who is 19 wrecked her car...we came back to Clayton to buy another. Again not a long drawn out affair. Just give me a fair price, treat me with respect...and of course the Honda quality....and I will be back.Clayton is not the typical "car salesman" AND THAT IS A GOOD THING! Your finance guys are also very nice men explaine everything very well....without high pressure. The service department also are very helpful, and keep our Honda(s) running great.
dmkellogg1
May 10, 2012
We recently were in St. Louis visiting our daughter who is a college student in the area and had been considering buying her a car. We had some models in mind and so we visited Mungenast St. Louis Honda with the intent of getting some more information and preparing ourselves for the eventual purchase. When we arrived we were introduced to Rebecca Wille who showed us two cars, was as helpful as can be and patient to boot. When we heard the deals that they had going we decided to not wait and buy the car right then. In spite of the fact that they didn't have the car we wanted in stock, they found one immediately which facilitated our getting all the paper work done right then so I didn't have to come back to St. Louis. A big help since it is a 4 hour drive. Also they were very helpful in working with my daughter to make the delivery easy for her as she was in the middle of finals.In my mind Rebecca and the whole staff at St. Louis Honda are fantastic and I can't thank them enough for making this purchase a smooth and easy.
apenningster
May 9, 2012
Shan was really great to deal with - low key and low pressure and provided us with a great buying experience overall. Dave was also great - very personable and good at explaining our warranty options without pressure. Thanks! Looking forward to driving our Honda Fit Sport for a long time =)
cravenl
May 9, 2012
Rob Carroll was a wonderful sales representitive. I would buy a car from him anyday. In fact, I have already recommended both St Louis Honda and Rob Carroll to a dear friend. She is buying a car this week I believe. Wonderful service!
terry wilkerson
May 8, 2012
I purchased a 2006 Nissan Maxima for my wife at Mungenast. I worked with Tom Wilkerson on the purchase.Tom was very helpful, and was easy to work with. I would recommend dealing with Tom, and the Mungenast. Team with any vehicle purchase.
pipi21
May 7, 2012
In the past I have never felt comfortable in auto dealerships. I found Munganast St. Louis Honda to be a refreshing change. Gina Bommarito made the experience of buying a new car a pleasant one. She made me feel very comfortable, answered all of my questions and took my preschoolers' chaos in stride. Actually, my kids loved her, too. She did not try to sell me the most expensive model, she listened to what I needed and found the model that was appropriate for my needs and my budget. I would love to work with her again in the future.
josiahcaleb
May 7, 2012
We were very pleased with the manner in which Mike showed us the new Hondas and went with us to test drive. He didn't pressure us the way so many salesmen do, and we were very please with that. He gave us all the information we needed to make a decision. Ivo Saric also was very nice and explained everything as he went through the purchase phase. We will be glad to recommend Mike to anyone interested in a Honda. We haven't had experience with the service department yet, but look forward to coming in when we need maintenance on our new Honda.Thanks for being so helpful. Jim and Carol Probst
Dan Baumann
May 7, 2012
Our experience with St Louis Honda and Rick Brennan was great.Rick was personable and straightforward. He found us a quality car at a good price.Rick was responsive to our needs and delivered exactly what was promised. When we picked up the car it was preped nicely and the the purchase process went very smoothly.Overall we we very pleased with Rick Brennan and St Louis Honda. We have already recommended him to friends who are in need of a used car.Dan Baumann
watiii140
May 7, 2012
This was, by far, my easiest car buying experience ever. Gian Bommarito was great to work with, got me a great deal on my trade and made the process totally painless. I already have recommended Gina and Mungenast Honda to several people. Thanks for everything!
Bruster
May 6, 2012
I have bought two cars from St Louis Honda and Rick is a great salesman for both of them. He knew what the type of car I was looking for and provided me with the one I wanted both times. He has always treated me and my family right. I would gladly buy a third car from Rick at St Louis Honda. He is super friendly and helpful in every way. Thanks Rick!
jgeroski
May 4, 2012
St Louis Honda was an exceptional experience. I have never truly had an experience with a car dealer that I was happy with. And I can honestly say St Louis Honda exceeded my expectations. The associates that helped us (Jane Gassner, Shan Herwig, and Ivo Saric) are an asset to the Mungenast company. We will definitely be telling everyone we know about our wonderful experience, and will be going to St Louis Honda for our vehicle needs in the future.
BLABBY42
May 4, 2012
I owned a used 2002 Honda from Saint Louis Honda and was very pleased with that car. I wanted a Brand New Car, so after looking at some other brands, I decided to stay with Honda. My salesman was Sam Martin and I could not have asked for a more knowledgeable person. He was polite, and thorugh. I came in on Friday night and drove the car home on Saturday morning. He took special time on Monday to give a tutorial on the electronics, displays, and to answer all of my questions.I do believe that the trade in value was more that I received, but obviously, I can live with that.The finance person, Dave Gierse, however, was a bit on the verbose side. I had a lunch engagement and finally had to excuse myself.
evoshandor
May 3, 2012
I had an excellent experience with Mungenast Honda. Craig Newport was extremely friendly and answered any questions I had. He made the deal go smoothly and, as I needed the car on a deadline, that was much appreciated. Dave Gierse was extremely professional and helpful. I did not feel any pressure whatsoever during my experience at Mungenast. Craig Newport is an exemplary salesman and was courteous, helpful, and accommodating.
tluvl
May 2, 2012
I highly recommend this Mungenast St. Louis Honda they were wonderful. Gina and Clayton were great. I love my Honda CRV. Gina was very knowledgable about the CRV, super nice and helpful.ThanksLubna Hector
zuzuernie
May 2, 2012
This was by far the easiest time we have had buying a car. Ever. Tom was super nice and he took great care of us! We will definitely come back when we are ready to buy another car.
Xing Yi
May 1, 2012
I highly recommend Mungenast St. Louis Honda and Craig Newport. I was treated friendly and respectfully from the moment I stepped into the showroom, throughout negotiations and in follow up conversations.
murray1093
Apr 30, 2012
As a first time car buyer, I enjoyed my experience working with Tom Wilkerson and Mungenast. I bought a 2007 Infiniti G35x and was very pleased with everything about the car. The buying process was a fun and exciting experience. My parents told me it was one of the easiest and best car buying experiences they have seen. I would strongly recommend Tom and the entire Mungenast auto family.
slspinner
Apr 30, 2012
Have purchased a vehicle at this dealership before and was very satisfied. Also used the service dept for all maintenance, as they are very professional and it's a sleek operation they've got going. Very happy with Honda quality. First contact was via internet with Clayton Patterson and I met him out while I was having an oil change. I feel bad that I was too dumb to request him when I returned to dealership a month or two later, when I was ready to make a purchase.
monsanto
Apr 30, 2012
Rob was very helpful. He was willing to help me with the pricing and negotiation of the car far better than I was expecting. I would definately recommend him to help other people who are looking for a new car.
stewiegriffin
Apr 28, 2012
I have contacted a number of internet managers with my car purchase, and Clayton was the most responsive. He offered the up-front competitive pricing and was very informative which contributed a lot to a hassle-free buying experience. He is very professional -- not once did I receive an unwanted e-mail (no "hey we haven't heard from you in a while") which was greatly appreciated. He is miles ahead of other internet managers from other dealerships.
dcmatter
Apr 28, 2012
The above ratings for the dealership and the employees I worked with cannot be more correct. I have worked with Tim and Mike on more than 15 occasions when purchasing or leasing new Hondas. Both of these men have gone beyond the usual in assisting me and working out details to my full satisfaction. I can't say in just a few words why they are the ones who keep me coming back to Mungenast for new purchases. They are beyond just my salespeople; they are friends who know me and my needs and always work with me towards those needs in an honest and forthright manner. Mungenast is truly lucky to have such people working for them.
Kscat
Apr 27, 2012
My purchase of a 2012 Accord was my tenth Honda over the last twenty years; obviously a big Honda fan! For these purchases I dealt with four different dealerships. My experience with Mungenast was far and away the best of the bunch!I was treated in a professional and friendly manner by everyone. Rebecca Wille is a knowledgable salesperson and treated me like a customer should be treated. Ivo Saric made the finance experience a smooth one; painless.Tim Jordan made sure my needs were being met and went the extra mile to meet them in a way that made my experience a great one.All things considered I could not be more pleased with my Mungenast experience! If you need a new Honda, call Rebecca Wille. You can be assured the support she receives will make your experience a great one, too.
honda aquatrax www
Apr 26, 2012
Jim and Mungenast was great to work with.... very effective and efficient all the way throught the process....from inquiry, to sales process, to firming the deal, to picking up, to post sales service....highly recommend!!!
tbjs1
Apr 25, 2012
Tom was very straightforward in his sales approach. He took the time to search for what I was looking for in my price range. It was not a hard sell. Javier was very detailed in going over the cost figures, and didn't try to push any add ons. Everything was up front.
Bill Rudden
Apr 25, 2012
I just bought my 2nd Honda Odyssey from Mungenast St. Louis Honda.The place is always immaculate and service is professional and fluid. I liked dealing with Gina Bommarito. Me being a older straight shooter, her experience working in the shop, fit me well. Gina is intuitive and understood my approach to shopping. She was always friendly and respectful.We didn't haggle and came to a trade agreement quickly. She was familiar with changes in the new van.I would recommend Mungenast Honda.
hummeldl
Apr 25, 2012
Doing business with Mungenast/STL Honda and Rick Brennan has been very rewarding. Rick has patiently listened to my needs and how the car was going to be used. The cars I have purchased (two in the past year) are to be driven by my teenage children. Safety and driveability, along with reliability, are paramount. He took the time to allow me to look at several options and waited patiently as I circled in on a direction and ultimate decision as to which vehicle to buy. He was very attentive to the deals. Interestingly enough, we did much of the first transaction via e-mail and the Internet, yet Rick's personality came through. I now have had the chance to meet and be around him personally and find that he is the quintessential professional. I was more than pleased after the purchase of my first vehicle with service center at Mungenast/STL Honda. It is clean, the service managers are extremely friendly, they were sensitive to my time and always addressed the service needs I had outlined. I actually drive out of my way to take my Honda's to Mungenast/STL Honda. There is a dealership that is much closer to my home. I think the word that sums it all up with regards to the reason I am a repeat customer for STL Honda and, specifically, Rick Brennan is TRUST. I know I am going to be treated the way I would treat someone else. I am confident that I am going to get more than my money's worth when I acquire a Honda there.I certainly plan to recommend Mungenast/STL Honda and Rick Brennan to anyone interested in a new car!
bella59110
Apr 25, 2012
Came to this dealership for the variety which was great. Very friendly sales people and employees all around from entering the sales lot to checking out. Also purchase paperwork was fast and efficient.
interstitial
Apr 24, 2012
This was the best auto purchase I have ever experienced. I honesty and lack of BS is truly appreciated. For the first time I drove away without feeling taken advantage of or aggravated that I didn't negotiate more. Thank you Josh and Ivo.Kyle CoxLori Cox
cindyrapp2
Apr 23, 2012
We received the highest treatment by the Mungenast staff once again! We just keep returning after already purchasing two vehicles from the Mungenast family. Every location that we have visited has the most professional and friendliest staff. The driving factor in our decision to stay with the Mungenast family is the after purchase treatment. We know that if we have a problem with our vehicle down the road it will be fixed in a timely manner with controlled costs in mind. Thanks to Tom Wilkerson, Tom Huber, and Ray!Sincerely,Steve and Cindy Rapp
Pamela8822
Apr 23, 2012
Rick Brennan was the best salesperson I could ask for. He was honest, informative, and kind. He knew exactually what we were looking for and gave us many options. Jim Dillon helped us finance our car and he was amazing too. He got the car we wanted and all the extras we needed for a price we could afford. I would recommend this dealership to everyone and anyone looking for a great car with great customer service. THESE GUYS ROCK!!!
mmems1s
Apr 23, 2012
This was my first time buying a car and Joe Basler made the experience for me less stressful than I imagined. Him and Jaime did a great job with helping me find a vehicle that I could afford and that would be the best fit for me. Other dealerships made me do all the work and try to find someone to help me but the moment I stepped on the lot, Joe was there to assist me for as long as I needed. He answered all of my questions in an unbias way so it didn't seem like it was just coming from a salesmans handbook. I realized I could trust everything he said to me and so far I am extremely happy with my purchase! I would recommend this dealership to anyone who wants great customer service and a not so stressful buying experience. Thank you so much for everything!
dweber7960
Apr 23, 2012
Kurt was very professional and pleasant to work with. He was not pushy at all yet presented all options to us. Javier was excellent with the financial closing.
Tbrown3222
Apr 22, 2012
Working with Craig and STL Honda was a pleasure and took the stress out of car buying. Very nice experience and thoughtful staff all around.
bytool
Apr 20, 2012
Outstanding experience. Everything was great on a cold wet Friday night. Rob could not have been more considerate or helpful. Delivery was perfect. Could not ask for more. Truck was ready and all features were explained in detail. I would highly recommend Rob.
curt.wuesthoff
Apr 18, 2012
Overall experience trading in my car for a 2009 Accord was very good. Greg listened to what I was looking for, and he did what he said he would do.
bmgreene
Apr 18, 2012
From the greeting at the front door of the car show room to the close with the financial officer, the staff at Mungenast St. Louis Honda were professional, friendly and very accommodating. I would recommend this Honda Dealership to anyone considering a Honda purchase in the St. Louis area.
GMUNDWILLER129
Apr 18, 2012
I bought my 2009 Accord at Mungenast. Elmer Watson was a wonderful help and great to deal with. Unfortunately the car got totaled. I knew what car I wanted to buy to replace the 2009. While making calls to locate the car I wanted I DID deal with a few not-so-honest sales people. I worked with Joe Basler, first on the telephone. I knew exactly what I wanted down to the color. He got it and gave me the best out-the-door price. So I went right back to Mungenast and purchased the 2012 model with the help of Ivo Saric the financing was easy. I highly recommend this dealership.
tm6364
Apr 18, 2012
transaction was very honest, straightforward and effortless-----out of all the dealers I contacted, Mike Hillis responded the most quickly and with the best price--------I did not once feel pressured or hurried---------I am a very happy customer and have told many people about my positive experience with Mike and St.Louis Honda--------and most of all,--------I LOVE my car!!!!!!!!!!!!!!!
jimanddee
Apr 17, 2012
Gary Kinder strikes me as being friendly, attentive, and mature inhis approach as a sales rep. I found his moderate approach very appealingversus the "overbearing optimistic" approach of others (which repels me).He tactfully handled communications avoiding the overanxiety that otherless mature personalities exhibit.
koop4
Apr 17, 2012
Purchased our first Honda from Mungenast and had an awesome experiance . Shan was awesome from start to finish & finance was less than 30 minutes ! Thanks for the great deal and customer service will be back for sure !
civic2012stlouis
Apr 17, 2012
Very good experience. Salesman did not pressure to buy accesories or a more expensive trim.Also finance people helped to get a credit even with no credit history.
klump
Apr 16, 2012
Amazing experience! I always feel like I'm immediately on the defense when I go into a purchase because of less than ideal past experiences at other dealerships. But Gina was awesome to work with. The entire process was as strait forward as it could be. Gina and the finance manager were forthcoming about every single detail and left nothing hidden. There were no miscellaneous charges, nothing sneaked into the deal, and I got a great price. It was such a satisfying experience. I left without any feeling that the deal for my new Civic could have possibly gone any better. I would recommend anyone looking to buy a Honda to go to Mungenast and ask for Gina. She is an honest and real individual and I couldn't have hoped for a better sales experience.
nelanavarrine
Apr 16, 2012
I felt very comfortable at the dealership. Rebecca was trying to help me find a car I like , not just selling a car to me. When we were talking about the lease I felt that Ivo wanted to get the best deal for us.I bought a car 3 years ago and now at the St. Louis Honda and would go back to buy the new one, hopefully 3 years ahead of now.
jleon1
Apr 15, 2012
My husband owns a truck and travels quite a bit. He needed to buy a car that had better gas mileage. We have always been fond of Hondas, but have never owned one. Shan helped make our decision to purchase a Honda Accord an easy one. She was very helpful, informative, and patient. She was able to find the right car at a good price while not putting any pressure on us to make decisions even though the dealership was getting ready to close.
Faith22
Apr 14, 2012
I received a letter from Jim Dillion and drove out to fine the dealership, the greeting was wonderful, never had such good greeting at a car dealership, normal they are running you down. I talked with Jim and Jennifer Schaller and left out of their feeling very confident what was said to me this was the first stop and last stop. I am telling all my friends the experience I had. Thank you Jill and Jennifer!!!!
mandshowell
Apr 13, 2012
The transaction went smoothly and everyone involved was very friendly. Overall, obtaining the quote for our trade-in was quick and we enjoyed taking a test drive while it was being performed. I'm a prior customer and feel as though I was treated as such... the "hassle and haggle" that I went through the first time a few years ago was totally avoided during this purchase which was a nice suprise. I liked that we had an "appointment" and Shan did a really great job making us feel like she understood our needs that that we were her priority which was great.
tlvotrain
Apr 13, 2012
My wife and I enjoyed working with Rick; he's very knowledgeable on the pre-owned Honda market, but without the high-pressure tactics so common in the car buying experience. He also contacted us after the sale to make sure we were satisfied.We would recommend Rick Brannan to anyone looking for a car or truck. He was genuinely concerned with meeting our needs and we will most likely buy from him again.
allpro1963
Apr 12, 2012
Rebecca was the best sales consultant I have ever dealt with! She was very positive, helpful expaining everything , energetic and enthused with her job. She made our buying experience pleasant! I will definitely buy from her or Mungenast again and will highly recommend to others to buy from them! I have bought around 10 new vehicles in the past, she was by far the best! Thanks again! Sincerely Russel Cummings 573-631-1688
kimmangan
Apr 11, 2012
It was a pleasure working with Gina - she made the car buying experience fun and enjoyable. She was responsive to our needs and listened to our concerns as we worked together to arrive at a deal that I would have to say was a win-win for both parties. Gina really seemed to have our best interests in mind and served as our advocate in the negotiation process. She was able to satisfy my financial requirements just as the Honda does for my requirements for a vehicle. Ivo was able to find exceptional financing and made the tedious process of signing all the paperwork fun and personal. Both Gina and Ivo are excellent examples of the professional and personable staff at Mungenast and have insured they have a customer for life.
mer1958
Apr 11, 2012
St. Louis Honda has been my dealership of choice for anOdyssey van and now my 2nd Accord..during the sale and service theyhave exibited an outstanding approach towards me as a customer.Granted no-one really wants to go through the process of buying anew car, but when that time comes IMO Dave Mungenast's dealershipdeserves a thumbs up for making the process as pleasant an experienceas possible.Martin Reider
Ivannissan
Apr 11, 2012
Mr. Kinder is nice person who has patience to provide service. As a dealer, he is a expert, such as, telling me the processes of buying a new car, providing lots information about my car. Even though I had no success to cut the price much, it an acceptable price for me. Thanks Mr. Kinder agian.
Jwood1239
Apr 11, 2012
On March 16, 2012 my wife and I came into the Mungenast St. Louis Honda store and purchased a new 2012 Honda CR-V. Of course our "car buying" experience didn't start on that day, we had been looking and researching for purchasing a new vehicle for months. The experience of deciding to buy a Honda was very positive for us due to the fact that Mr. Mike Banaskavich, Sales Representative, was there to help us through the process of making one of the largest most important purchases for anyone in the market for a new vehicle. To be honest, even though we have owned several Hondas, we were seriously looking at a couple of competitors models. Mr. Banaskavich made the difference! Mike was very patient, professional and knowledgable of the product he is selling! Mike helped us by taking us out for several test drives in the new CR-V and during those visits he explained all of the systems for the model we were interested in. The competition for sales is fierce in the market for new vehicles and I have to say that Mike Banaskavich friendliness, professionalism and knowledge of Hondas made all the difference. We came back to Mungenast St. Louis Honda because of Mike Banaskavich!
Lrobinson1228
Apr 10, 2012
Excellent customer service experience. Very friendly, no pressure to buy. Will recommend to family and friends. Love, love, love my new CRV. Made my weekend trip to Nashville so much more enjoyable. The buying process was very quick and efficient.
battfam
Apr 10, 2012
This is the second vehicle I have purchased from Mungenast Honda and both were sold to me by Mike Banaskavich. My wife went in to have her 2010 Crosstour serviced and saw the 2012 Odyssey on the showroom floor. When she came home that evening, she told me about it. I have Mike in my phone book on my cell phone and I called him and asked him to do a little research, (trade in value, my cost etc.). Mike called me back within 30 minutes and gave me a number, I told him I needed to speak with my wife. Long story short, we went up to Honda a 30 minute drive from our house and bought the new van! Mike was spot on with everything as he was with our 1st purchase and Ivo handled the fianancing as before. everything was perfect, my wife LOVEs her new Odyssey and Mike was the BEST!!!! I always reccommend Mungenast Honda and tell everyone that Mike Banaskavich will get you the best deal. I will be purchasing another Honda in the future and I hope Mike and Ivo are there to help me. It was a GREAT expirience! Thank you Mungenast Honda!!!!Charles Batterton
Gary Weber
Apr 9, 2012
We were basically following the Mungenast reputation, our son having bought Acuras from St. Louis Acura. When I asked the sales manager there about their Honda store, he referred me to a couple names. The folks mentioned above were extremely cordial, patient, understanding and knowledgable about their product. The sales transaction was unruffled from start to finish, and the price was absolutely fair. We were treated very well; a most pleasant experience.
sharonkayewillis
Apr 8, 2012
Gina Bommarito is great. She is very friendly, greeted me as I walked in the door, professional, knowledgable and helpful. I told her what I was looking for and she listened. I found exactly what I wanted. I would recommend Gina to anyone that is looking to purchase or lease a vehicle.
poser76737
Apr 7, 2012
Mungenast makes shopping for a car a pleasure. Everyone we encountered on the lot was very friendly. We worked primarily with Joe Basler, and he was amazing. Very helpful, but never pushy. He never tried to make a hard sell, he let us take a test-drive and then leave to consider our options. We came back a couple weeks later specifically to work with Joe, and he made sure we were taken care of with everything we needed. I plan on recommending Mungenast Honda and Joe Basler to everyone I know.
lttierney
Apr 7, 2012
Sales experience was very smooth and efficient, and the sales person was extremely respectful and courteous during the entire process. Price received seemed very fair and reasonable as well.
fourfushia
Apr 7, 2012
When beginning the car buying process, I was nervous about the badgering and price negotiations, but the second I walked on the Honda lot and Gary approached me, I knew I was in good hands. He was extremely friendly, knowledgable and most of all, not pressuring. He was very easy going and allowed us to test drive twice before coming back to make the final purchase. For the quality of service and the car, the price and process were amazing. I would differently recommend this dealership to anyone looking for a new or used Honda.
MeyerGSA
Apr 5, 2012
Kenny is very knowledgeable of the product. Sold me two cars same day! I've bought approximately 6 cars from Kenny in the past. He's always courteous, friendly and professional. Jamie worked the financials and also proved very knowledgeable in getting me the optimal deal for financing. My dealing with DM STL Honada was the Perfect Customer Experience (PCE)!!
marydundon
Apr 4, 2012
Rebecca greeted me in the lot, went to get information and keys and went for a short drive with me to test drive the CR-V. She answered my questions and gave me "take-home" material and her cell number.Rebecca called me a few days later to check on things and I told her that I would call her when I was ready to take another test drive.Rebecca was very helpful throughout the process.I am really pleased with the time she took after my purchase, even though it was late to sit in my new car and show me some of the features. She set up my blue tooth for which I am gratefull since it would have taken me a while to figure it out.All in all, it was a great experience. I have always been pleased with the attentiveness and attitude of the staff at St. Louis Honda during the service of my Honda AccordMary Anne Dundon
lriley1111
Apr 4, 2012
Rob was very friendly and informative, and patient with me during my vehicle researching and buying process. He was willing to work with me to find a price that worked for both of us. If I have one "complaint", it was that I felt a little rushed, pressured, and overwhelmed the first day. But I didn't experience that the next time I came to the dealership, so part of that feeling may have been since it was the first visit.
jillgross
Apr 4, 2012
Great service from Rebecca. Very low key - no pressure to purchase car. Listened to my needs and wants found several cars on the lot for me to test drive. Would very much recommend anyone to consider this dealership and Rebecca Wille as the place to go for a great experience in car shopping
Sharon Brockmeier
Apr 4, 2012
Craig Newport was very friendly and knowledgeable. He answered all our questions. There was no pressure and we felt very comfortable. We feel we got a very good deal on our 2012 Honda Accord and a fair price on our trade-in. The finance person, Ivo Saric, explained all the options to us and was very helpful. We have already recommended Craig Newport and Dave Mungenast St. Louis Honda to family and friends.Sharon Brockmeier
wloui
Apr 4, 2012
We have been a Kenny Rauth client for the trade in and purchase of two new carsand in each case found Kenny prompt, personable and professional. He helped us to narrow our focus and clarify what our needs were, and the result has been more than satisfying. The choice we made under his "guidance" has been a happy exchange. He also managed a transaction that was in keeping with our financial situation. If ever we buy a car again, it will be Kenny that we search out.
jflieg
Apr 3, 2012
I worked with Clayton in purchasing a new Honda Civic and he was wonderful to work with! I dealt with a few other salesmen who would call me 4-5 times a day and e-mail me every day. Clayton was patient with me while I made my decision and did not hound me like the others. He also gave me the best price around up front, so I was just wasting my time by shopping around! He was great to work with.
Marianne Goodwin
Apr 3, 2012
Mike was the best! He was professional, courteous, efficient & honest. What more could you ask for! I would highly recommend Mike to my family & friends!
gma6bo
Apr 3, 2012
Have dealt with Mike Hillis previously (started in 2006 when I leased my first Honda from him). Was pleased with the experience at that time, and very happy with the car's performance and reliability. Next leased in 2009, and again the experience was without hassle; he even presets the radio buttons to stations of my choice. The car was completely reliable and performed perfectly.Recently, Mike called me with an offer I could not refuse; it allowed me to get into a 2012 Honda with only a small increase in my monthly lease payment. Once again, Mike had everything set up and all went smoothly (he set the radio buttons again) and I was in and out in a relatively short time period with a lovely Celestial Blue 2012 Honda.My service experiences at St. Louis Honda were an eye-opener. Had previously had some bad experiences at car dealerships when getting service for the vehicles I owned at the time (neither one a Honda). All the maintenance needed on the two previous Hondas I leased was a couple of oil changes, and one tire rotation. The services were performed while I waited, and completed well within the timeframe quoted by the Service Department. On one occasion I could not wait and was offered free shuttle service, which worked out very well. The dealership also followsup after service to be sure I'm satisfied.I have recommended both Mike Hillis and St Louis Honda (Dave Mungenast Honda) to friends and family in the market for a new vehicle.
Tim Bosslet
Apr 3, 2012
The entire new purcahse experience was low key, low or now pressure. Mike was easy to deal with and thoroughly explained our options on how to pay for the purchase, including the lower interest rate vs cash discount. The service voucher and free car washes were a bonus!! We may have been able to get a lower price at another dealer, but chose St Louis Honda for its convenience and professional approach (though the after market pitch was a bit long!).
Yngcfa
Apr 3, 2012
It was a good experience. Very easy and very quick. I was the easiest car buying experience I have ever had. I would recommend this dealership to anyone.
marinastlouis
Apr 2, 2012
purchasing of a new Accord for my daughter was a really pleasant experience, price was right !!! the whole process took under 2 hours, thank you so much!
kmccord095
Apr 1, 2012
Shan was incredibly helpful. When I gave her myprice range she told me exactly what they had. I am a college student who cannot afford a new car, but need something reliable. Shan recommended leasing the Honda Accord for three years. It was in my price range and exactly what I needed. I asked her several questions, and she had no trouble answering them. She made sure that my needs were top priority. A great experience with a very friendly person!
jradd35
Mar 31, 2012
From start to finish, my experience purchasing my new Honda was fantastic. Everyone we dealt with was friendly and knowledgeable. Car purchasing is always somewhat stressful, but it wasn't at all stressful dealing with Rebecca and Mungenast Honda. We looked at several places for new cars, but came back to Mungenast both because of the car and because we wanted to work with Rebecca. I am really pleased with my new car, and was very pleased with my experience.
psformaggio
Mar 31, 2012
We bought our first honda from Dave Munganast-St. Louis Honda seven & a half years ago and have been happy iwth the work they do. It was time to trade it in so we began visiting various dealers - not just Honda. We spend hours at one dealership and although they expressed a very strong interest in our Hybrid would not make an offer until we agreed to buy their car. We crossed the street to Munganast St. Louis Honda, had on offer and how much our monthly payments would be in less than an hour. It took some haggling over the phone a few days later before we purchased the Honda, but beleive we made the right decision.
buddylou
Mar 30, 2012
Rob makes buying a new car an enjoyable experience, and I should know this is not the first new car I have bought from Rob. For those of you who would rather get a root canal than talk to a car saleman Rob is the guy for you. He is a low pressure very professional sales agent and makes you feel comfortable throughout the sales experience. He really knows his product and this shows as he describes all the features of the Honda. He will treat you, the customer, with respect and get you out the door with your new car as soon as possible. I traveled 200 miles to deal with Rob rather than deal with the Honda dealer in my home town so you must realize that Rob makes the travel worth you while. In summary, I recommend Rob to any one looking for a new Honda car and stand behind this review 100 percent.
Lisa Sienkiewicz
Mar 29, 2012
I can't remember who helped us with the financing, but he and Rob were wonderful and very helpful. It was a pleasant car buying experience.
housespringsvet
Mar 29, 2012
Great friendly service by Shan Herwig at Dave Mungenast St. Louis Honda was very helpful in our decision to purchase a new Honda CRV. Shan's friendliness and helpfulness was great in assisting us to make the purchase. We love the new CRV, which is pleasant experience to drive. It is reasonably priced, and very attractive and comfortable.
Raghu Tallapally
Mar 28, 2012
I got a good deal for the new ODYSSEY ,which i havent got any other dealers.And the sales rep is so friendly and willing to get the deal and close the deal .
dave.honda.crv
Mar 28, 2012
My experience in buying a new CR-V was hassel free. Rebecca was very knowledgable about the vehicle and patiently explained the features and answered all of my questions. I appreciated the absence of typical dealer tactics such as having to defer to her manager to get me the best deal.Ivo was also pleasant to work with and actually made the paperwork chore an entertaining experience since we share an enthusiasm for cars. I even violated my cardinal rule of never buying extended warranties by purchasing one of the available options.I appreciate the very professional treatment by Rebecca and Ivo and will definitely recommend Dave Mungenast to friends and family.Thank you,Dave Miller
dfrick3624
Mar 28, 2012
The Whole buying experience is very professional and customer focused. Josh Ulrich did an outstanding job explaining our options and fullfilling our needs. Would highly reccommned to anyone thinking of buying a Honda to do business here.
mlpereira
Mar 27, 2012
I would recommend this dealership and Mike Banaskavich because I had a very good experience. Mike was very imformative and answered any questions I had and was willing to work with me on the pricing.
brentfro
Mar 26, 2012
This is the second vehicle I have purchased from this location, so I obviously enjoyed my experience enough the first time to return when I decided to buy another Honda. I knew exactly what I wanted for the most part and Craig was able to find it for me. I was torn between the 4 and 6 cylinder Accord and thankfully Craig encouraged me to give the V6 a try, which, after having driven it, I had no doubt that this was the car I wanted. Staff was friendly and talkative and made me feel at ease without being too pushy. The price was also lower than I expected to pay, which was an extra added bonus. I came with a specific car in mind and left with exactly what I wanted within the price range I was looking for, so I couldn't be more pleased.
kllong
Mar 26, 2012
Jim met with me and showed me each option I was interested in. was able to gather my information and quickly get the bike ready to ride home once the purchace was finalized.
Mycrosstour
Mar 24, 2012
Gina worked with me for over a year trying to find the right car to fit my life style. She was kind patient and professional. I would not have bought the car without her assistance
DaniellePage
Mar 24, 2012
I came to St. Louis Honda to buy my first car. I had a great expeirence with Shan Herwig. She was very helpul and professional through the whole process. I was able to understand everything, and she made it very fun! I would reconmend Shan to anyone who is looking to buy a new car, you will not be dissappointed.
mlsmithpe
Mar 24, 2012
Josh and Dave were honest and straight forward throughout the entire sales process. We were offered a deal we couldn't refuse to trade in our used Accord for a brand new upgraded 2012 version. Honda vehicles definitely hold more value and offer more reliability than all of the competitive cars I've owned over the years. We would highly recommend Honda and Dave Mungenast to anybody for their next vehicle purchase. Mike and Kay Smith
Roberts2139
Mar 24, 2012
My husband and I decided to go to Mungenast to check out Honda Odysseys because of their BBB rating and the recommendation of a family member who had previously dealt with the dealership. We met with Rebecca Wille who was very knowledgeable, very personable, and responsive to our needs/requests. (We recently bought another car from a salesman at another dealership who was lacking in knowledge, which made her expertise even more obvious). When we requested a visit with the financial person before making the deal on the van, Rebecca quickly made that happen for us. (That person, Ivo Saric, was another fine member of the Mungenast team...very helpful, pleasant, and not pushy.). Rebecca followed up with us after the sale to make sure everything was to our satisfaction, and has made herself available for any questions that arise. I have purchased many cars in my lifetime, and this was the most pleasant car buying experience I have had. I would definitely recommend this dealership and Rebecca Wille to anyone considering a Honda!
woody02
Mar 22, 2012
We recently visited Mungenast St Louis Honda to just look at the newer Hondas. We were greeted immediately by Mike Hillis who was extremely professional. At our request, Mike took us on a test drive of a 2012 CRV. The car was amazing, we also own a 2003 CRV. Mike did a great job letting us know what our trade in was worth and the pricing on the new car. We had already done some pricing on online sites. Mungenast's offers were very in line with the information we had. We purchased our fourth Honda that day from Mike Hillis. We are extrememly satisfied with the car and will certainly recommend Mungenast Honda and Mike Hillis to our friends. THANK YOU MIKE!!
Sheryl Peltz
Mar 22, 2012
From the time I started working with Sam to the completion of the deal he was great to deal with. I never felt pressured. He is very knowledgeable.
gd618
Mar 22, 2012
My buying experience with Gina Bommarito was awesome. She answered all my questions about the CRV and put me at ease right from the beginning. During my test drive, Gina explained a lot of the features of the car. She made the purchase very stress-free and relaxing. She was friendly and very knowledgeable about the vehicle. When I came to pick up the CRV, she spent a lot of time making sure I understood how the features of my new car worked. She also contacted me several times to ask if I was enjoying the car and if there was anything else she could do for me.I would highly recommend Gina to any of my friends that are looking for a vehicle.
RRuddle
Mar 21, 2012
Just had a fantastic experiance once again at St.louis Honda where i puchased my 5th vehicle from Shan Herwig, who is by far one of the most personable and likeable employees that st.louis honda has or in general for that matter. Every One in my family knows what an amazing brand Honda is and Using Mungenast Honda and working with shan makes it that much more enjoyable.
DenisePagano
Mar 21, 2012
I dealt with Sam Martin on 2 trips to the Dealership. The first trip, I was short on time, but wanted to take a test-drive in a Honda Civic. Sam was happy to let me do so. He was very friendly and knowledgeable about the car and it's features. I returned to the dealership 1 week later to purchase a Honda Civic from Sam Martin. Again, he was friendly and knowlegeable. Sam was not a high-pressure salesman, which I appreciated very much. I had a trade-in vehicle toward the purchase. He was able to show me exactly how much I was getting for my trade. Tom Barr handled our financing. He was friendly, efficient and knowlegeable. The entire process was stress-free.
mbusche
Mar 21, 2012
Mike was incredibly friendly and had answers to all of my questions regarding the purchase of my new Civic. He went out of his way to make sure I understood all of the features on my car and also what the dealership could offer me as far as service goes while I had my car. My parents had bought 2 other Hondas from him and were satisfied so they recommended him to me. I was extremely satisfied and glad I chose to give him my business.
2idiotic
Mar 20, 2012
What brought me to your dealership was: You had a vehicle I was interested in and a referral from a friend. What sold me was Candace. She was a dream to work with. I have purchased several vehicles in the past from various dealerships in my area and have never had a sales person I truly liked until I worked with Candace. She was not pushy, asked what we needed and went out of her way to help us. When it comes time to look for another vehicle, even though I live in another state, 150 miles away, Candace will be the one whom I contact.
jodyl12
Mar 20, 2012
I was very pleased overall with Joe Basler. I felt he was very informative and very helpful. I am going to be recommending Joe to anyone interested in buying a new vehicle and that they go to Mungenast.
rlbennett24
Mar 17, 2012
Gina made our trade and purchase experience as easy as possible. They wanted our used car and did what was necessary to get it - all while being friendly and courteous.When we got to Ivo, the deal was over. He concentrated on what we may want or need and was courteous of our opinions.
detterka
Mar 17, 2012
We have now purchased 3 cars from Gary Jones at Mungenast. He is always so easy to work with and helps in any way he can. We do not ever feel pressured or like anything is being hidden. Gary makes car buying easy. And, we never leave the car lot without feeling totally satisfied. I am going thru chemo right now and have a low energy level. Gary and Ivo went out of their way to make sure all the paperwork was done rapidly and that I was comfortable at all times. And on a personal level - I just like them. I also like Mungenast entire sales process. I would recommend this dealership and especially Gary Jones without reservation.Thank You!Kathy
Kroeger2012
Mar 17, 2012
They seemed to really care about us and our needs, not just in making a sale. They were very friendly and professional (the highest I have ever experienced of all sales experiences I have had). I will go back there again when buying our next vehicle.
louma
Mar 16, 2012
My wife and I stopped by the dealership on a Monday night to look at a used Accord. We were met by Kurt who was very helpful and not pushy at all. After working with us on a good price for an Accord that we both really liked, he also offered to do a lot of touch-ups that my wife found very satisfying.Our expereince in finance was just as pleasing. We were not pressured into buying upgades or warranties and were done with transaction quickly.Highly recommend St. Louis Honda
gmccomy
Mar 16, 2012
Great Salesperson with Great Service. My car broke down after 265,000 miles unexpectedly January 20, 2012. One week later I visited the Auto Show in St. Louis and was very disappointed with the lack of attention given to me and the other visitors from the representatives at each car dealership. My challenged to purchase a new car began. I started out looking at 5 seater SUV's at Ford/Edge, Chevy/Equinox and Honda/CRV and quickly changed my mind to the 7 seater SUV's. I went back to look at the Ford/Explorer, Honda/Pilot and also took a look at the Toyota/Highlander. After extensive research and customer service, I am now the proud owner of a Honda Pilot.I believe every car dealership needs to take a good look at their sales force and offer some retraining on customer service. Gary Jones,from St. Louis Honda Mungenast is one of the most professional,respectful and well-informed salesperson that I meet and dealt with than any salesperson at the other dealerships. He was very patience with explaining each and every detail, inside and outside of the Pilot before I test drove it. Literature was reviewed and all my questions and concerns were addressed. Due to work schedule pulling me out of town for extended periods of time, the decision to purchase the Pilot went on for several weeks. He respected my time and did not call my constantly. I want to thank both Gary Jones and St Louis Honda Mungenast for my wonderful experience with the purchase of my new Pilot. Gary Jones should be "Salesman of the Year", he deserve it. Thanks again.
martyp01
Mar 15, 2012
This was our first Honda and we had an excellent experience. Gina and Dave were both very personable and answered all our questions. Gina went above and beyond by taking care of our service appointment for use. Her follow-up was via phone conversations was excellent. I would highly recommend Gina to all my friends if they needed a new Honda. She made sure everything went very smoothly. Her charm and patience were greatly appreciated. Dave did a great job as well. He had the paperwork ready to go when we got their to sign the papers. Thanks again for making this car purchasing experience as smooth as possible.
PilotEXL
Mar 14, 2012
After visiting two dealers in two states and discussing purchase/price with another in a third, I decided to try the St. Louis area dealers. An identical inquiry was sent to five dealerships. Only two of those five answered the questions that I asked in a timely manner. I declined the offers of both as my prior dealings yielded a lower price. St. Louis Honda was the ONLY dealer that actually read my email and indicated a willingness to work with me on the purchase of a new Honda. Clayton Patterson answered all my questions in a timely manner, including responding on his day off which I did not expect but appreciated. His responses were complete and professional. We reached an agreement that made us both happy and I drove approximately two hours one way to purchase my vehicle here. It should be noted that there is a dealership less than 15 miles from my home and two more that are closer than St. Louis Honda. I would rather have a root canal than negotiate a new vehicle purchase, however the staff of Dave Mungenast St. Louis Honda made the process a much more pleasant experience. While I will not be taking advantage of some of the perks that go with purchasing a new vehicle from them due to the distance from my home, they will definitely be at the top of my list when it is time to replace one of my other vehicles. Thank you!
honda119
Mar 14, 2012
I just bought a new Honda from Dave Mungenast Honda in St. Louis, MO. I found it a great buying experience. They had a large selection and exactly what I was looking for. There is value after the sale like free car washes anytime. My sales person was knowledgeable. She programmed my smart phone to the car after the purchase.I would recommend going to Dave Mungenast for my next car purchase.
mcbena
Mar 13, 2012
My husband and I have bought numerous new cars from St. Louis Honda and have always had an excellent experience. We will continue to make our purchases from there and will definately reach out to Michael Hillis for our next vehicle. Michael made my latest purchase very, very easy! I appreciate that! He is very friendly and outgoing and just easy to work with.
enamel14
Mar 13, 2012
Rick was extremely helpful with the entire car-buying process. From the beginning Rick was invested in helping me find a car that would fall in line with my requests, while staying in a reasonable price range. Rick was dedicated to my car search for over a month and would only contact me about cars he felt would appeal to me, rather than pestering me every time something new rolled in the lot (which is the experience I've had at other dealerships).Rick was also great about not putting pressure on me to make a decision. He handled my car search with the highest level of professionalism, while maintaining an honest and friendly demeanor. I purchased my car from Rick because my brother bought a car last year and has been extremely happy with the car as well as working with Mungenast Honda. When I hear word of someone needing to purchase a car, I will immediately refer them to Rick.
Cubbybear
Mar 11, 2012
Great experience, ken did an excellent job meeting our pricing needs and figuring all possible scenarios for us. Ken was extremely friendly throughout the entire process
jsmith32
Mar 9, 2012
The sales person and the two finance men I worked with did not try to presure me into the purchase of any items I did not want or need. They allowed me to make my selection base on what I wanted and provided me the information I needed to make that decision. They were helpful and made my car buying experience a pleasant one. They also warned me about the butlering option other dealer try to push on a new car buyer and they were certainly correct. The information was very helpful as I shopped other dealers.
Greglinda
Mar 9, 2012
We had a great experience purchasing our Accord from Dave Mungenast Honda. Our last purchase from them was thirteen years ago. Our salesman, Joe Basler, was very knowledgeable and answered all our questions without being overly aggressive. He gave us the space needed to make our decision. He was very open about the price and we avoided the normal "haggling" back and forth. He also spent the time after the sale reviewing our new car and all the technology and options and how to operate them. We would definitely purchase another new car from Joe and Dave Mungenast.
walkerbishop
Mar 8, 2012
I knew the car I wanted and went to see it. When I approached the door, Candace opened it and went right to work answering any questions and letting my wife and I inspect the vehicle and test drive it. She even convinced the alignment technician to raise the vehicle up for my inspection of the undercarriage, a few minutes before closing. Afterward, she had my vehicle appraised and gave me the tradein value I needed to cancel the loan. So in a few hours I was rid of my old ride, and had the car I have wanted for a long time, and I will be probably be back for my wifes new car in a few years.Sincerely, Walker Bishop
aswippold
Mar 8, 2012
The dealership was extremely cooperative. I was replacing a stolen vehicle. My rental provided by my insurer had to be returned and although it took another 24 days for my 2012 Honda Insight to arrive, the dealer provided me a loaner (2012 Civic). This loaner saved me over $700 compared to the rate a rental company would have set.
rzang9
Mar 6, 2012
I was very pleased with my overall experience. Shan Herwig did an outstanding job handling all my questions and concerns. She handled every aspect of my car purchase with real professionalism and is an excellent example of someone who anyone would be proud of representing their company. I will certainly recommend Dave Mungenast Honda to anyone looking purchase a car.
jshkrh49
Mar 6, 2012
We gave a rating of "great" because that was our experience at Mungenast St. Louis Honda. We have always thought shopping for a new car was an unpleasant experience, but this was the exception. From Josh welcoming us to the dealership to us driving away in our new CR-V, things could not have gone better.Josh was friendly, professional, and extremely knowledgeable about the vehicle. This made us very comfortable with our selection. At no time did we ever feel pressured into buying the car. His suggestions during our transaction were very well taken. He has already been in contact with us, eager to help us familiarize ourselves with the car and offering a "refresher course" if we have any questions about operating it.Our experience with Josh and the dealership was very positive and exceeded our expectations.As a side note, this is our first Honda.
Jill Seelbach
Mar 6, 2012
I was referred to St. Louis Honda by a friend who has had many experiences with their Service Department and had great things to say about it. I had a very positive experience purchasing my car from Dave Mungenast St. Louis Honda. I visited three different car dealerships in St. Louis, and everyone at Dave Mungenast--from the sales team to the people in the service and finance departments--were friendly and devoted to offering me a positive experience, moreso than at any other dealerships. This was my first time purchasing a car, so needless to say, I was apprehensive and cautious going into the process. Candace, my salesperson, was friendly, honest, and committed to helping me find a car that was within my price range and met my standards. She and Dave Hesse, the manager, were both willing to sit down and answer any questions that I had. Even the finance department was patient and straight-forward with me. I would recommend Dave Mungenast St. Louis Honda to anyone looking for a high-quality, reliable car.
barbarian02003
Mar 5, 2012
Easy, straight-forward sale with no up-sell or cheesy salesman techniques. Told Kurt what we wanted, he showed us what he had. He was willing to work with us on getting the price into our range. Very happy.
rmiask
Mar 5, 2012
I was in the market for a 1 year old Chevy Traverse with low mileage. I visited a number of facilities in the area and found a vehicle available on Cars.com at Mungenast. The sales process was low pressure, and more than anyone that I dealt with they were very easy to negotiate with. I purchased the vehical and love it. The dealer even negotiated after I signed the paperwork to lower the gap insurance since I found a better option through my insurance. I suggest you do your homework, but they were a pleasure to deal with and made the experience enjoyable.
Svince
Mar 4, 2012
Wonderful people great experience have sent many family members in and all have had great results. Will continue to recommend them and will buy there when I need my next car.
fwkoch
Mar 3, 2012
My car-buying experience at Mungenast Honda was very good. Gina Bommarito was friendly and answered my questions when I first arrived. I decided on a car but then left the country for a month before completing my purchase. While I was away, Gina went out of her way to hold my car at the dealership while Ivo submitted my credit application several times until it was approved through the recent-college-graduate program. When I returned, completing the purchase was efficient and stress free. I would strongly recommend buying a car from here and working with Gina and Ivo.
JEGGERS
Mar 3, 2012
I would have to say I have always been happy with the customer service Richard (Rick) Brennan & Mungenast St. Louis Honda have provided to my family & I. I have bought a few vehicles from (Rick) Brennan & Mungenast St. Louis Honda in the past and will continue to shop at Mungenast St. Louis Honda in the future. Rick is always a pleasue to work with & cares about his customers needs/wants. He always goes that extra mile to assure his customers are happy. "Thanks Rick for all your help on my purchase of my 2009 Honda Civic Coupe." This car will make a great daily driver and save me a ton of money on gas. Thanks Again......Eric Eggers.
Chadcognac
Mar 3, 2012
I came to the lot looking for one car but decided against it. Kurt showed me several vehicles, I test drove one and made a purchase. I received a fair price as well. Most importantly though, my post sale continuity of care has been great, in particular because of Kurt. Any questions Ive had, Kurt has always answered promptly. Any work Ive had done on the car, its been good quality and returned to me the same day.
mubyeyi
Mar 3, 2012
I recently bought a new Honda CRV at Mungenast St louis Honda, It was my first time buying a new car, and everyone in the dealer were nice and treated me great. I mostly worked with Shan Herwig,she was wonderful, she did an excellent job answering all my questions, she made the whole experience enjoyable,and I appreciated it very much.
ed earll
Mar 1, 2012
Im happy that my wife asked me to talk with kenny before i closed a deal for a chevy malabu. So far i ampleased that i boughy the crv. its s good car, kenny was very helpful showing us all the cars in my price range.
mpnikolai
Mar 1, 2012
I was extremely impressed with the friendly staff at St. Louis Honda. The environment that was projected was truly team-work based. Clayton, Ivo and Rick worked extremely well together and were able to share their expertise with each area of our buying experience. I would recommend St. Louis Honda to anyone looking for a new car. Thanks for everything.
Kurt Bolliger
Feb 28, 2012
I don't have time to do the " hard " shopping thing - thought I was given a fair price and I considered other vehicles and drove the CRV and liked it better. I don't understand why Honda continues not to offer some of the " latest proven " conveniences like auto dimming mirrors with home link as part of their standard equipment. Had to have one installed for an outrageous $ amount. Everything else I require came on the EX model. I've had 2 pleasant experiences with this same dealership.
mjnr2009
Feb 27, 2012
Gary was extremely helpful yet didn't pressure me to buy like most other salesmen I'd met with had. He answered all my questions and went over all of the different options I had, as well as all the features of my new car once the deal was final. He even helped me transfer all my stuff from my old car into my new one. Ivo was also very helpful and informative - giving me all of my options along with his professional opinion as to which ones would be most beneficial to my personal situation. I would definitely do business with these two again!
lindsayditore
Feb 27, 2012
You guys are lucky to have Joe on your sales team. He was great to work with and has solid follow-thru. Love my new van!
tomazos
Feb 27, 2012
Michael was very friendly,courteous and honest. When the model type/color were not available at the time, he gave us an exact date when it would be delivered. When vehicle was delivered, again Michael was polite and courteous showing us all the operating features.
mikejt05
Feb 27, 2012
My experiences at St. Louis Honda have always been pleasant. My moment recent was the purchase of a used Honda. The sales person Candace, was very friendly and informative. She makes you feel comfortable that any purchase made, will be the right one. I will definitely contact Candace personally for my next vehicle purchase.
earll79
Feb 26, 2012
First off, I have never been in the position to buy a car at a dealership before, as I have always had hand-me-down cars or bought them off friends. I decided that I needed a good car for my family, so I went in to Dave Munganest Honda just to look around. I met Rick Brennan, and he was wonderful. He gave me a few options, was very personable, and wasn't pushy AT ALL. He just seems like a very genuine guy who really just wanted to help me find the perfect car for my little family. He really made the whole process pain-free. I would recommend him to anyone.
mklandwehr
Feb 25, 2012
As soon as I walked in the door at Mungenast Honda, I was welcomed by a very friendly and personable salesman, Cristobol Dominguez. I am a female and know NOTHING about purchasing a car. I was hesitant to believe anything a car salesman would tell me. But I was pleasantly surprised with my experience. Cristobol was great! I felt he was very knowledgeable; asked me a lot of questions to truly find out what I needed instead of what HE needed to sell; contacted me and kept me informed through the whole process; did a lot of research to give me options to choose from; and was a very humble and customer oriented kind of guy! In addition, I absolutely loved working with their finance expert, Javier Terrazas. And he is an EXPERT. He offered additional information to assist us with our daughter's first car purchase. I highly recommend Mungenast Honda, Cristobol, and Javier....not to mention their "ladies day" car washes with a masseuse!
ehorn06
Feb 25, 2012
The staff was friendly and worked with mentioned get The car I wanted. I absolutely love my 2012 CR-V. It's perfect. Definitely would recommend to family and friends.
john2985
Feb 24, 2012
Max was extremely easy to deal with. Our negotiating went smooth and would highly recommend htis dealership and Max to sell you a car. Thanks John
willpd
Feb 24, 2012
Shan Herwig was wonderful. Shan and the Sales Manager went totally out of their way to make sure we were satisfied with our purchase. I have purchased many cars throughout my life and I have to say, I have never had a dealer go out of their way like Jaime and Shan did to make sure we were satisfied. I don't believe any dealer would have done the same thing for us. It was unbelievable. Shan was very personable and easy to work with. This is my first purchase at St. Louis Honda but it won't be my last. Penny and Perry
bmajino
Feb 24, 2012
I purchased a 2007 Acura TL from Rick Brennan and Dave Mungenast Honda. This is the second vehicle I've purchased from St. Louis Honda and would certainly recommend them to anyone in the market for a new or used car. I emailed Rick to setup a time to test drive the TL, we sat down and talked some numbers and by the end of the day I had the car I've wanted for quite some time. Rick and the staff were very pleasant and at times helped me keep my 3 y/0 entertained while the paper work was being completed. I will certainly consider St. Louis Honda again next time I'm in the market for a new car.
acesover8s
Feb 23, 2012
Mike B went out of his way, as always , in making sure we were happy customers. We bought our first Honda from Mike in 2008 , it was a Thursday night and he and the salemanager and finance guy all stayed until close to midnight to get the deal sealed. This time we test drove several different models from The Insight To the CRV EXL and after tinking about it for a couple days we decided to wait. Then Mike called and said he had EXACTLY thye car we wanted, Pearlized White CVR EXL and invited us up to look one more time. He was right, the car was perfect, but my wife had to work until 5PM before she could come see it too. She got there and after a few negotiations and appraisals of our trade in...the Honda Accord we bought from Mike 3 years earlier, we had numbers we could all live with. n While it wasnt midnight, it was well after 8PM after the dealership was closed when Mike and the fionance guy Dave got us finalized and we drove home that night in our new CRV. Salesmen like Mike B and the help of DAVE made for another GREAT Mungenast experience. Experiences like these are what makes for repeat business and we look forward to buying our next car from Mike B and St Louis Honda. Mike and Cindy Herbig bigmanatherbig-stl.com 314-638-2426
jwstud1983
Feb 23, 2012
This is my third purchase from Richard Brennan! He is an awesome sales man! He takes the stress out of purchasing a vehicle! I gave St. Louis Honda all 5's because I can't imagine buying a car any place else. I just don't think any other place would compare. Everyone was friendly and easy to talk to. They made you feel at home and everything went very smoothly! I already do recommend this place to all of my friends!
rsharoni
Feb 23, 2012
I had a very pleasant experience working with both Joe and Shan at Mungenast St. Louis Honda. They were very professional and patient addressing any of my needs. I am an experienced new car buyer and have been a loyal Honda customer for many years and I can say that Joe and Shan made this purchase stress free and enjoyable.The folks at the dealership were also very helpful and Ivo in Finance was great to work with as well. Everyone was very friendly without the typical pressure a dealership can impose on a buyer.Mungenast seems to be run very well and I am very pleased with my 2012 CRV. Looking forward to enjoying the car and working with Mungenast St. Louis Honda in the future.Thanks Joe and Shan for all your help with my purchase!
djrechtien
Feb 22, 2012
In December 2011 I accompanied my adult son when he purchased a 2012 Honda Fit Sport from Shan Herwig at St. Louis Honda. We were so impressed with his positive experience there we moved up the date we had planned to purchase a new car and also purchased a the exact same vehicle. We love the family atmosphere at St. Louis Honda. The finance person who handled my wife's and my purchase was our salesperson for our first purchase in 1999. This is the eighth vehicle (four used and four new) we have bought from St. Louis Honda since January 1999. Shan Herwig is a joy to work with,we negotiated most details over the phone and internet and were able to come in and sign papers to take possession of the car in less than an hour. Even though we have purchased many vehicles at St. Louis Honda, we did get internet quotes from four other dealers and thought the best deal to be had was through Shan Herwig at St. Louis Honda.We will be retiring in a few years and want to buy an Odyssey for traveling. I can guarantee we will be shopping at St. Louis HOnda for that vehicle.Dan and Margaret Rechtien
bklages
Feb 22, 2012
Joe was very forthright from the very beginning. He quickly replied to my email (on a Sunday evening) with an honest answer. He never put any pressure on us to buy within the next few days. I threw out what I thought to be a fair price, and he and his finance manager were able to meet that price. Other deals said they could meet the price, but I needed to purchase the car within 2 days. Joe and St. Louis Honda said the offer was open until whenever it was time for me to buy. I can't say enough how much I appreciated the honesty and lack of pressure. It turns out we bought our Civic at least 2 weeks before we needed to (our lease had yet to expire), but there was never any pressure. Joe and those at St. Louis Honda found a way to make everything work for us; not the other way around.
Queen Karen
Feb 22, 2012
Shan is very friendly and great to talk to. She had us test drive 2 vehicles a4cylinder and a 6. I was very nervous but she put me at ease.when I drove the cars. She gave us a price promptly. We wanted to think it over and select a color. We came back 4 days later and signed the contract and 4 days later we picked up our car which was not in St Louis. Someone had to drive to Kansas City to.bring it here.It was an enjoyable experience buying a car. I would recommend Shan highly. She was wonderful to work with. We bought a 6 cylinder Honda Accord. We also traded in a car which I feel we were given a fair price for. Give her a call she is great to deal with!
airplanemod
Feb 21, 2012
Overall I was very impressed with my sales associate. Mike went above and beyond to help me select the perfect fit for my finances and myself. He was not pushy and reacted to what I wanted immediately. I really liked the fact that he did not push me to buy the car or extra add ons but helped me decide if I even liked it first. He was more than helpful answering any and all questions I had about the vehicle. Mike stands behind the product he sells and I appreciate his kindness and honesty during the sales process. St Louis Honda has always made me feel good regardless if it is service appointment or just a random question to be answered. I thank Mike for his hard work and dedication to St Louis Honda and to making my experience enjoyable.
KSRoss24
Feb 21, 2012
Didn't talk down to me at all and made me feel very comfortable. Also, worked with us to make things affordable. We will definitely buy our next vehicle here and hope to work with Clayton.
davidmccoy
Feb 21, 2012
Richard was great to work with. He found me the car I wanted at a price I could afford. When I arrived at the dealership he had everything in order and I was able to get in and out very quickly.
rmiask
Feb 20, 2012
The total package price was good. They were flexible in their negotiations. The overall experience was low pressure and I would reccomend the dealership to others.
roonjj
Feb 20, 2012
Miss Wille was wonderfull.She was very polite and addressed all our concerns. She displayed confidence when answering our questions. She returned our phones promptly. She was just a pleasure to work with.ThanksJim RooneyO 314-251-6724
jillb1
Feb 19, 2012
Joshua Ulrich is knowledgeable, efficient, courteous, personable, and amiable. He made the buying experience fun, pleasant, and comfortable. I ordered an SUV, and Josh contacted me frequently to let me know any updates. I give Josh Ulrich and Dave Mungenast St. Louis Honda my highest and most enthusiastic recommendation. If in your search for new wheels you want to be treated with respect, warmth, and professionalism, be sure to ask for Joshua Ulrich. He provided the best vehicle purchasing experience I've ever had.Before shopping at Dave Mungenast Honda, I visited a couple of other Honda dealers,their service didn't compare.
shellylj
Feb 19, 2012
Candice and the staff at St Louis Honda were friendly & honest and made me feel very comfortable. It was obvious they believed in the product they were selling and I did not feel pressured any time during the sale. They were very accomodating and Candice stayed w/ me thru the entire sale and financing. She has also made herself available to me since I purchased the car for any questions I have had.
Mwhitley
Feb 19, 2012
I have walked into MANY dealerships and felt hassled and driven to look at vehicles I didn't want to see. However. ST. Louis Honda directed me to theone car on my mind and that's the ONLY car I was shown. In addition, my dealer Gary Kinder made it the friendliest and easiest process I have ever experienced! Driving 45 miles and passing up many other dealerships was the BEST decisionI made for 2012. I'm super happy about my purchase and the service I receivedwith Gary Kinder at ST. Louis Honda!!!!!
rummyone
Feb 17, 2012
This is the 2nd Honda we have purchased from this dealership. The first was 10 years ago and the service throughout those years was first class! We decided it was time to look for a new car. We searched 12 dealerships and looked at multiple types of cars and suvs...and BY FAR when we walked in the door we were treated with respect and not pushy car salespeople. We looked at all the Hondas but were finally sold on a beautiful new fully loaded Honda CRV. It wasn't just the vehicle that sold us, it was the knowledge, friendliness, professionalism and courtesy of our salesperson Gina Bommorito. Her follow up was amazing!!! She was available anytime to answer any questions. She also kept us informed on a consistant basis on the car itself. We came to find out that it was being built in the factory. She gave us details, estimated dates and delivered not only early but with excitement and professionalism. She took such amazing care of us that if I hear of anyone looking to purchase a Honda in the St. Louis market we will send them her way for sure! We would also like to say that Dave Gierse in financing was also incredibly helpful. He provided details/opportunieis and explainations that when we walked away we felt we had paid a fair price and were treated extrememly well. We would HIGHLY recommend this dealer to anyone and really did appreciate the normally negative experience of buying a car into a wonderful experience. Thank you to all!!!
crawfsh
Feb 16, 2012
Gina was excellent. She worked diligently to get us the car we wanted at the price we wanted. Her communication was perfect - timely, yet not overbearing. I walked out of several dealerships during this car search feeling frustrated and that I was being taken advantage of. This was definitely not the case in working with Gina. She was honest and upfront, and provided us a 100% positive experience (which I had seriously doubted was even possible following interactions at other dealerships).
stevencr
Feb 15, 2012
My husband and I have worked with Shan Herwig twice now in purchasing our new Honda's at Dave Mungenast. Shan, like the dealership, are 100% committed to customer service which is why we highly recommend them and keep bringing our business back to them.
gortyl
Feb 14, 2012
Employees were professional, knowledgeable on the cars, friendly, on-time and provided a relaxing, low-pressure sales process. Not sure what else I could ask for in this type of environment.
kellydwolf
Feb 14, 2012
I really liked that Kurt was so down-to-earth and really worked to help me find the right car for me. He was very considerate of my situation and didn't do the "pushy" thing at all. I also liked how Javier made the complicated language on all the financing paperwork so easy to understand. Overall I appreciate that the dealership has a goal to earn my loyalty and repeat business - what they offer their customers is above and beyond my expectations.
bongbaybien
Feb 13, 2012
The staff was more helpful than other dealerships I visited. As far as prices go, I did not have much negotiating power as it's the only car available in my state at the time I needed it.
Wes Smith
Feb 13, 2012
Recently we purchase a new Honda Odyssey and our salesperson was Craig Newport. We were very impressed with him. He was very informative and we never felt pressured. He made shopping for a new vehicle very comfortable. The entire atmosphere of St. Louis Honda was enjoyable. We had not intended to purchase the first vehicle we looked at. Our son told us we needed to look at an Odyssey because that is what he drives so we decided to check it out before looking at a Chrysler town and country van because of a TV commercial.We really intended to look at many other dealers, but from the moment we walked in we felt at ease. I do not believe anyone could have done a better job than he did. The business manager, Mr. Tom Barr, was also so kind and pleasant to work with. The entire experience was one that we have totally appreciated. I am involved with many people in the organization that I work with and I can honestly say that I will be singing praises for Mengenast St. Louis Honda delearship and Mr. Craig Newport. Wes and Mary Smith
lmcrmc
Feb 13, 2012
I GAVE THIS RATING BECAUSE GREG RAUP WAS OUTSTANDING. HE WAS VERY PROFESSIONAL AND FRIENDLY. HE ANSWERED QUESTIONS WE ASKED AND WAS VERY PATIENT WITH US IN MAKING OUR DECISION ON WHICH VEHICLE TO PURCHASE. WHILE WAITING TO DO OUR PAPERWORK GREG RAUP SAT AND TALKED WITH US WHICH I THOUGHT WAS VERY GREAT. HE MADE US FEEL COMFORTABLE AND HAD A VERY CARING SPIRIT. I WILL RECOMMEND HIM TO ANYONE LOOKING FOR A VEHICLE. ALSO WHEN WE MADE IT HOME WE HAD MORE QUESTIONS SO WE CALLED GREG AND HE HELPED US OUT AGAIN AND TOLD US TO CALL WHENEVER WE NEEDED HIM. GREAT PERSON! GREAT SALESMAN! WE LOVE OUR HONDA ODYSSEY. LATUNDRA AND ROBERT COLYER
ccrocker
Feb 12, 2012
Best car buying experience we have ever had! I found the car on the internet and emailed about it. I got prompt accurate information and no pushy sales! I would highly recommend St. Louis honda to anyone...especially Gary Kinder.
Jnschmidt
Feb 11, 2012
My experience at Dave Mungenast Honda was awesome! Rebecca was amazing and helped me get my dream car! She was very helpful and informative with answering all my questions (and I had a lot). I ended up leasing a 2012 Honda Civic and couldn't be happier! I highly recommend Rebecca and St. Louis Honda. I will be a customer for life!
peterwar
Feb 9, 2012
My sister-in-law, Cheryl Erlich, recently leased a 2012 Honda CRV EX AWD from Mungenast Honda. Her salesman was Joe Basler, with whom I dealt on Cheryl's behalf. I have not met Joe (I live in California) but I dealt with him extensiveley on the phone to complete the transaction.I have had many car transactions during my 63 years, and I can honestly say that this one ranks on or near the top, thanks to Joe. I shopped around and spoke with several other dealers. None of them came close to matching Joe's professionalism, integrity and responsiveness. Cheryl wanted to trade in her car, but is nervous about driving on the highway to get to Mungenast. Joe drove out to Cheryl's house to inspect her car. He was extremely patient and accommodating.The car she wanted was not in inventory at Mungenast, so Joe and his sales manager searched around and finally found one in Tennessee. To secure the car Cheryl wanted, they traded 2 cars from their own inventory for the one in Tennessee.The price and terms of the lease, as well as the trade in value they assigned to Cheryl's car, were extremeley competitive.All in all, it was a great experience with an extremely satisfied customer.Our only hope is that Joe Basler is around in 3 years when Cheryl's lease is up. We look forward to dealing with him again.Mungenast and Honda should be very proud to have Joe Basler in their employ.Peter Warshaw
courtneyt
Feb 9, 2012
I called and St. Louis Honda and asked for their Internet Sales. Spoke with Joe Basler and in minutes he emailed me a quote for a new 2012 Honda Civic. I checked the quote against Edmunds.com and the price quoted was below invoice price.There are 3 things that you need when buying a car:1. A quality vehicle. Honda is known for their quality. Just look around as you drive... you will see Honda after Honda on the road.2. A great price. St. Louis Honda shot me a quote lower than invoice price. 3. A great experience. I test drove the Civic and told Joe I would be back on Friday to purchase the car. He had the car waxed and ready to go when I got there. The stickers were off the car... All I had to do was drive it home.Thanks Joe!!!Tim Courtney
lmiriani
Feb 9, 2012
I beleive the service was great, the car pricing was very good.All of the people involved in the process appeared to really care.The follow up sevice after the purchase was great.I would highly recommend this dealer to others.
Canard_Av8r
Feb 8, 2012
Our daughter & son-in-law bought a used Pilot from Rick 2-3 yrs ago & fairly soon afterwards it needed a new compressor. They were not able to absorb that kind of expense at that particular time & both Rick & StL Honda literally "met them half-way" on the cost of repair(s) which allowed them to have their Pilot fixed. They were very appreciative of his understanding; kindness & the dealership "standing behind his product."When I advised I was looking to replace one of my cars at work my daughter & son-in-law highly recommended Rick. I sought Rick out via email & found him to be very prompt in answering any Q's I might have had via return email & sometimes phone calls to make sure I got the info I'd requested. I appreciate that kind of follow-up !All my dealings were with Rick & he was at all times very courteous and at no time was any pressure evident. Had there been - we would have simply walked. Previous experiences of mine w/StL car dealers had been "less than enjoyable" to put it mildly. I have only 100 miles on the new Odyssey and have enjoyed it very much so far.
benbirch
Feb 8, 2012
Our recent experience in dealing with St. Louis Honda and Rick Brennan was once again a good one. We typically call Rick when we are in need of a new/used car and discuss what we need, options, etc. Rick quickly goes to work, lets us know what is or is not available. If nothing he has nothing that meets our needs, Rick continues to search and give us a call when he finds a vehicle we may like. He knows us and what we want and works hard to find what we needs at a reasonable cost. The review indicates our satisfaction of Rick knowing us and our needs. This is our 3rd vehicle purchased from Rick. There were a few minor details(no floor mats installed and 2nd key not programmed) that were not taken care of when we picked up the car. We texted Rick the night of pick-up and he took care of them the next day. As far as price, I never am fully happy with the price I pay for a car, but satisfied when dealing with Rick and STL Honda that I have received a competitive price.
bcopeland75
Feb 7, 2012
I recently purchased a pre-owned car from Rick Brennan at St. Louis Honda. He was great to work with. He's super friendly, very responsive, and I feel that he treated me very fairly. I'm the kind of person that always has a list of questions. Even though the car I was buying wasn't the most expensive on the lot (not by a longshot), Rick still answered all of my questions, addressed my concerns, and he never acted like he was too busy to do so. After an extended search for a good pre-owned car, I dealt with some dealerships and salesmen that almost made we want to just forget the whole idea of buying a car. Rick Brennan turned that attitude around. I would certainly recommend him and I would buy from him again.
j1021lee
Feb 6, 2012
I'm the type of person who ensures that I will obtain the most value of what I buy. My last vehicle was 11 years old. I don't normally buy new cars, obviously, as I take care of my vehicles to ensure they will last. knowing I was going to need a vehicle soon I did my research on cars. I knew which car I wanted and also knew which car would fit best in my budget, which weren't the same. I had everything planned out on how and when I was going to accomplish my new car purchase, however my old car did not cooperate. I was needing a new car NOW and I just moved to my new place the week before. I was not ready to buy a new car, yet.I came into the Honda Dealer with no leverage for neogoitation and ready to impulsively resolve my need for a car now. Gina could have sold me what I told her I could afford and spent no additional time with me. Instead she took the time to figure out what I really wanted and found a way to make it fit my budget. At the time, it felt like she was teasing me showing me the Accord when I knew I could only afford the Civic. She introduced the leasing option, which I was very skeptical about too. She took the time to educate me on it. Despite my reluctance she showed me through the leasing option what value it had and I was able to afford the car I really wanted, the Accord. I walked out of the dealership with my new Accord and greatly pleased with the future value I will receive out of it. You have heard of commercials telling you this dealer treated me like family. I'm not the type to go around hugging people, but felt compled to and give Gina a hug after what she did for me. Maybe that is how car dealers are working these days, but I asked her for business card to refer my friends and family. I will be back to Mungenast.
St Louis Guy
Feb 5, 2012
BEWARE - Joe Basler told us that Mungenast St. Louis Honda does not use Kelley Blue Book values because they are "bad". Instead, they use another website which is "good". Good? The website Mungenast uses produces lower numbers than Kelley Blue Book.So, by walking through the doors of this dealership, you automatically lose $1000.
aidanblack
Feb 5, 2012
I made several visits while shopping around for a car and was shown a good range of vehicles. Kurt was very helpful and answered any questions I had. I am very pleased with my purchase and would definitely recommend Kurt and Dave Mungenast.
arunprasad27
Feb 4, 2012
Clayton is very professional and takes good care of your need, and he does what he says over phone or email or in person. Very friendly and helps a lot to finish the deal you want.
fmayberry
Feb 3, 2012
After a frustration week of looking for a mid-size truck with a combination of comfort and reliability. We stopping in STL Honda on an impulse, having never been in a Honda dealership. STL Honda was a refreshing experience. We are very impressed with Gina, the staff and dealership. Gina took the time to listen to our needs and match them with the perfect vehicle - a Ridgeline RTL. The overall buying experience with STL Honda has been great, good people to deal with, a quality vehicle at a good price.
Thoymz
Feb 2, 2012
Awesome sales team.......no need to haggle.....I would definitely recommend this salesperson and dealership to a friend.....we feel like we made a great decision to go with our new 2012 Pilot........I am so happy with my new car......make sure you check out Mungenast before you buy......we are sure glad we did!
Craig Lawson, MD
Feb 2, 2012
My wife and I worked with Rick Brennan for our purchase of a new CR-V last week (2/1012).Rick was wonderful to work with. He listened carefully to our questions,assessed our needs and budget, offered suggestions and options for our purchaseand made our buying experience 'The Best.' This was our third purchase from St Louis Honda and we have had great service fromall the vehicles bought there. However, when we bought both a Civic and now the CR-Vfrom Rick, we have honestly had FUN buying the cars. Rick has an engaging personality, is very bright, really knows the product line, communicates well and is willing to go to great lengths to help customers.He gets 5 stars in my opinion. We will do business with Rick and St Louis Honda again!
WBingham
Feb 2, 2012
Recently my husbands Honda was totaled out by the insurance company so we had to find him a new car fast. He really like Hondas so I began to shop online for about a week, looking as far as 150 miles away from home (St. Louis) for the best deal. We bought his last Honda local but the car was not worth what we paid and that dealerships customer service was extremely poor. As I continued my search I found an incredible 09 Honda Accord that was located at Mungenast St. Louis Honda, so I called to ask some questions about the car. When I called the lady that answered the phone was very kind and upbeat and got me right to the sales guy Tom Wilkerson, Tom was very nice and funny he asked me a few questions and checked on the car I was interested in and asked me would l like to come out to see the car. Once I made it to the dealership everyone was just as friendly in person as they were over the phone, which was a surprise to me based off the experience I had with another car dealership. I did not know everything would go so smooth and so fast I went to test the car on Thursday and the next day on Friday my husband and I went in to see Javier Terrazas which was our finance guy (sweet as can be and funny) and 1 hours later Javier gave us our keys and we drove off the lot. We have had the car almost a week now everything is going well the people of Mungenast have called and emailed to check to see if we had any questions or need anything now thats what I call good customer service. I am happy to say I do NOT have buyers remorse and I will be buying my next car from the Mungenast family. (These days customer service is the main thing that sets companies apart from their competition, you can offer me free soda, snacks, coffee and cappuccino all you want but if I feel like I wasnt heard when spending my money you can count me out as being a repeat customer.) Mungenast can give some 101 classes on customer service. THANKS FOR AN AWESOME EXPERIENCE!
nickad
Feb 2, 2012
Rick made it a quick and easy experience. Javier was also extremely helpful and friendly. No high pressure sales which turns us off. Great guys. I'd do business with them again.
uw1
Jan 31, 2012
Mike avoids the typical new car buying experience by way of a soft spoken manner, great initial price and full disclosure. I have bought several cars from him over the years.
jms1336
Jan 31, 2012
My new vehicle purchase was a very positive experience. Ms. Herwig was personable and provided all the information I requested and assisted me in choosing the right vehicle. She went to great lengths to make the process both informative and fun. I will definitely recommend her to my friends and associates who are in the market for a vehicle. Mr. Gierse, who handled the financing of my purchase, was also very personable and took the time to explain each aspect of that process. Both employees saw to it that I was able to take my dream car home after just a few hours! My overall experience at Saint Louis Honda was excellent!
eddscheer
Jan 30, 2012
Mike sold us two Honda's within the last 6 months. He does not pressure into buying products not needed and is a no nonsense type of salesman. He presented the CRV features to my wife with a slow and confident approach to the technolgy changes.
desi_d123
Jan 30, 2012
St. Louis Honda was a very pleasant car shopping experience. I knew what I wanted and they made it happen. Gina Bommarito was excellent and very professional. She worked with me to get the price within my budget. Once that was agreed upon, it only took a short time before all the paperwork was completed and I was on my way with a new Accord. I would recommend this dealership to anyone!
babbycw
Jan 30, 2012
I have been dealing with my Sales Person Joe for the past few weeks. I came all the way from Kansas City because of how professional Joe was. I was dreading purchasing a car but Joe made it an extremely painless and enjoyable process. He took care of everything before we had gotten there and made sure that I was making the correct decisions, all while giving me a fantastic price. I will surely recommend all of my friends to Joe. Everyone else at the dealership was kind including Ivo, the finance manager. He did not pressure me into buying anything and explained everything thoroughly. St. Louis Honda as a whole is a fantastic organization and should be commended for how well they treat their customers. No wonder they have signs saying #1 volume dealer for 20 straight years!
jenloughman
Jan 28, 2012
I was originally referred to Mungenast Honda to make my first new car purchase in over ten years and had an excellent experience. I brought my 2011 Civic into the dealership for maintainance even though it was out of my way- and always had a positive experience. Besides the perks of Wi-Fi, Krispy Kreme Donuts, and good coffee, my service was completed quickly and my car was always returned clean- inside and out.When my car was wrecked in an accident- I decided to return to the same dealership. I was referred to Gina by a co-worker and she was very friendly and helpful. Purchasing another new car in less than a year was not in my plans, and both Gina and the sales manager, Tim, were sensitive to my situation. I didn't have the means or the inclination for extensive negotiation, and we settled on a more than fair price right away. I was quite attached to my old car, and Gina explained all of the features of the newer model. I drove away in a 2012 Civic with the comfort of knowing the dealership appreciated my repeat business.
ramac5
Jan 27, 2012
We needed to replace a vehicle and since we had had such good experiences with Honda products and Rob Carroll in the past, we again went to Rob. Although we started out looking at new vehicles, when we weren't happy with those possibilities, Rob suggested looking for a used vehicle which turned out to be a great suggestion! We were fortunate to find a low-mileage, used Odyssey in the model that worked better for our family. This is the fifth vehicle we've purchased with Rob as our sales rep at Mungenast Honda. When we need our next vehicle, we will definitely give Rob a call! He is friendly and helpful without being pushy so we find him easy and enjoyable to work with.
marmaduke6893
Jan 27, 2012
I Bought my previous car From them and received such great attention that it was the first place we went to and bought a car the first day without any desire to shop elswhere.
j16859
Jan 24, 2012
Rick was terrific to work with. He was very personable, answered any and all questions that I had and was very flexible. I am glad that I had an opportunity to work with him, and he will get my business when I am in the market for another car. Thanks, Jason
eldridgek
Jan 24, 2012
My new car purchase was made easier at Munganest Honda. We tried to make a deal on a new car from other places and we were told things that were not truthful and simply did not make sense. Munganest is always friendly,courteous, and truthful.
ldierkes
Jan 24, 2012
We have been purchasing our vehicles from St Louis Honda since 2004. The service and employees have been and continue to be outstanding. Very helpful and professional. This is our third CRV Honda. I guess you would say "We Love Our Hondas"!!!
andrewrvien
Jan 24, 2012
Very straightforward, friendly customer service. I was happy from the time I walked in, until the time I left. Thanks to everyone at Dave Mungenast St.Louis Honda!
Carol Brandt
Jan 24, 2012
I had a wonderful experience working with Kurt Marty in purchasing my Honda Civic on January 14th, 2012. Kurt was friendly and very professional as I was trying was decide between two cars. He was willing to negotiate a fair price, and I didn't have to go through a "game" with him as I have experienced at other dealerships. The thing I'm most impressed with is that Kurt personally delivered new floor mats to me at work. There were no new floor mats in my car; therefore he offered to make sure I got them within the next few days. Wow! What service!
E.Rich21
Jan 24, 2012
I have bought a number of used cars, but I have never had as good of service as I did with Kurt at Mungenast Honda. He was very friendly, willing to work with me, and helped out as much as he could. I will most definitley be going back to Mungnast Honda when I am ready to purchase another vehicle.
bobs63129
Jan 23, 2012
I visited the dealership three times before buying my car. The first trip (Monday) was to simply to get a close up look at the 2012 Honda Accord which I had admired from afar. While waiting for my saleswperson a 2012 CRV sitting on the showroom floor ncaught my attention but I didn't think I wasinterested in a 4 cyl car. I liked it so much I took it for a very short drive. Josh answered all my questions and suggested I take it for a longer test drive but I didn't have time.I came back the next day and took the CRV for a longer drive and asked many more questions. I wasn't sure about a 4 cyl car so I test drove a 6 cyl Honda Pilot and to my surprise the CRV compared very favorably with the Pilot when considering my driving needs.I came back a third time and after much discussion with Josh, decided on the CRV.k During this entire process Josh was very patient, professional, informative and courteous and I woulde reccomend both he and the dealership to friends.I also metwith the "finance manager" to do the paperwork and althought I paid cash he too was very courteous ande professional.
daniel.semar
Jan 23, 2012
This is the best buying experience I've ever encountered at a dealership. Rich Brennan(salesperson) was quick to reply to all my emails, negotiating was easy (with no BS pushy salesman gimics)and my total time invested making my purchase and pickup was under two hours. I ended up ordering a car since they did not have exactly what I wanted. I was given an ETA and they were completely on target when it arrived.With most dealerships when it comes time to pick up your car and finish the paper work you have to deal with the salesperson and finance person trying to push additional extras on you. Not here. Ivo Saric was the finance person I dealt with. He gave my options, I choose those I wanted and refused the others. No hasseling at all! The whole fincance process was very organized and clearly explained.At no point through my buying experience at St. Louis Honda did I feel rushed or pressured. Truely a great buying experience!Dan Semar
eliandike
Jan 21, 2012
Gina was very helpful and extremely professional. She was able to explain all options that were available for my new Honda Pilot. Gina was able to explain the differences between the EX and LX models and she was willing to answer my numerous questions to my complete satisfaction. Gina was also able to explain to me the advantages and disadvantages of purchasing or leasing. If I need to purchase or lease another vehicle I would request Gina and I would do business with St. Louis.
miab516
Jan 20, 2012
We worked with Cris Dominguez, who was very professional, knowledgeable, friendly and not at all pushy. He spent quite a bit of time with us while we test drove cars and we never felt rushed or pressured into purchasing any of them.
citygirlstl
Jan 20, 2012
Kurt was very laid back, courteous and patient--seemingly unusual characteristics for a salesperson. He was honest and courteous throughout the process, and would get answers to questions if he was unsure (he was relatively new to the dealership and I was his first 'new' car purchase). As a bonus, Kurt displayed a sense of humor and was just fun to work with. The staff at Mungenast truly make an effort to serve and satisfy their customers. Even when we ran across a glitch with the title documents, the staff worked to efficiently remedy the matter. I would certainly recommend the Mungenast dealership to anyone looking for a Honda!
whyworry
Jan 18, 2012
I was on the wait list at the local Honda Dealer for a 2012 CNG/GX car since last April. After multiple phone calls and visits, I still did not have any options to buy. I started to look on EBAY. I found this car on EBAY and won the auction. The whole process was smooth. I would recommend Greg & Dave to everyone. I also suggest that Honda make more CNG cars!
Diannademp
Jan 17, 2012
We had a great experience at Mungenast Honda! Our salesperson was Clayton Patterson and he was great to work with. No pressure and very accommodating while we kept changing our minds on the color of the vehicle. The car was spotless with a full tank of gas and didn't take a lot of time. From test drive to leaving with the vehicle, it was maybe 1.5 hours. We will definitely go back to Mungenast!
Kbauchmoyer
Jan 17, 2012
I had a great experience purchasing my wife her new Honda Pilot at Mungenast Honda. I found the vehicle I wanted online Because I live over 2.5 hours away it was important that my sales person and dealer were upfront. They were. Clayton Patterson was very straight forward and everyrhing was as he said it would be when I arrived to take delivery. The purchase itself was as easy a purchase can be. I have purchased several vehicles in my life and this was the best experience I have had doing so. The finance department was professional and delivered as expected.
auntyadi
Jan 16, 2012
This was my second experience with this dealership and with Rick Brennan. I've always had good experiences in both sales and service. I would definitely recommend this dealer to anyone.
rustygodfrey
Jan 16, 2012
The best car buying experience I have ever had. And I have been buying cars for almost 30 years. Every word the Greg stated proved to be true. When we first visited the dealership and met Greg, we were so impressed, I assured him, if we buy a Honda it WILL be from you.He made us feel the most comfortable out of all the dealers we met with. Which was an extensive amount. We test drove and met with many dealers over six months of research.Dave (business manager) in the used car division was extremely impressive. His decades of auto dealership experience showed us how good a car buying experience should be. And just ask most people, they'd rather go to the dentist for a route canal.When we buy our next car it will be from Mungenast St. Louis Honda.Regards,Rusty
JoeSwope
Jan 16, 2012
I purchased the vehicle on 1-6-2012 and presented the dealership with two problems on 1-16-2012 only to be told that 1. the owner's manual says you will have the 1st problem (nonconstant cruise control speeds especially when driving with the "econ" button on), 2. designed as is and can't be modified (design defect in center brake light emitting reflected light); Other vehicles I have own theoretically of lesser quality than Honda do not have either of these problems. Very dissatisiied and would NOT recommend either 1. a Honda vehicle, or 2. this dealership
f303149
Jan 16, 2012
I would recommend the dealership because of the non-pressure tactics. Kenny Rauth always makes the process easy and work for his customer very well. He tells you honestly what he can do and not do and I am always satisfied.
ppfeng
Jan 16, 2012
I had a great experience with Rick whom provided me a simple and fair deal on my 99 Accord 13 years ago. And that is the reason I came back to STL Honda without serious consideration for othe other Honda dealers. I knew that I wanted a 2012 Honda Fit. I initially contacted Clayton online and received a fair offer for the Fit. I then came in to STL Honda and negotiated with Rick for a fair price for my trade-in and drove home in the new Fit. The overall experience was again simple and fair. It was great to deal with Rick again.
djansen
Jan 15, 2012
Mike is wonderful, so patient and calm. Very easy to work with, no pressure. This is our fourth Honda purchased from Mungenast, great vechiles, great employees!
evlane
Jan 13, 2012
Overall good experience. The only thing I did not like was that Gary sent me emails telling me why not to buy the other van from another dealer that I was looking at (he said tires on touring model more expensive, etc.) I would rather hear why I should buy from you than you say negative things about another van or dealer I am looking at. Overall, again, good/positive experience.
jersim
Jan 12, 2012
I have purchased three cars from Kenny Rauth and all three episodes have been very pleasant with none of the nonsense that I sometimes hear from other car salesmen.
dkalt
Jan 12, 2012
This is the second new car (in one year) we have purchased from Rick Brennan at Dave Mungenast St. Louis Honda. A co-worker had recommended Rick to us and we plan on returning to Rick for future purchases based on our past two dealings with Rick. We wouldn't have returned for a second purchase if we had any doubts or reservations about Rick's friendliness, advice, and/or customer service.
merkurxr4i
Jan 12, 2012
Went into this dealership on the defense, expecting to be treated poorly and was completely surprised at how wrong I was. Honda dealers have a rep for being nasty to their customers, but I found Mungenast to be completely opposite of this (Other STL Honda dealers take note). Our salesperson (Gina) was very nice and after a bit of "back and forth", we were able to reach a deal that made us happy. There was absolutely no bait and switch or other sorts of nonsense that sometimes goes on. The car was delivered within about an hour of us picking the one we wanted and was sparkling clean, detailed, and full of gas! The finance manager seemed slightly annoyed that we didn't purchase any add-ons, but I guess I would be too if it were my job and take home pay at stake. I don't think anyone really enjoys the whole process of car buying, but all in all, this was definitely THE MOST POSITIVE car buying experience I have ever had. Hopefully things will be just as good the next time I need a vehicle, because I will be coming back here first.
Charles Kish
Jan 11, 2012
He was very personable and tried to meet my needs and did everything in a timely and professional way. He didn't pressure but had a positive attitude about the product he was selling. He has a passion for sales and does a great job of it.
hanktr
Jan 11, 2012
Purchased three new Hondas from Sam in the past 10 months; a 2011 Civic for one daughter, a 2012 Civic for another daughter, and a 2012 Pilot for my wife. Sam is a straight shooter and presented great deals without all the haggling and hassle one normally gets when buying cars.He made the process easy and we came away each time feeling like we got a very good price on a great car.I had a 2007 Honda Pilot that had been serviced by the St. Louis Honda Service department on a couple of occassions and I was extremely pleased.Car was ready when promised, price was fair, and I had confidence that the work was well done.If you are going to buy a Honda, go to Mungenast St. Louis Honda and ask for Sam Martin.
TomMoss
Jan 10, 2012
This is the third vehicle I bought from Mungenast St.Lous Honda from Rob Carroll.As A buyer one expects to negotiate a sales price from the the sticker price withinreason.. This is where Rob comes in... he lets you know what a reasonable offer isand the management lets you know what they will except. There is a trust built between the dealer, the sales person and the buyer. WhenI step into the showroom I know what to expect. There is no game everything is up-front. Rob is very courteous, respectful and does his job in a professional way. I value the Honda I buy, the dealer,the staff and the service I get. That is whyI am loyal to your business. Sincerely, Thomas Moss
vtalkad
Jan 10, 2012
My buying experience of 2012 Honda Accord EXL-V6 at St. Louis Honda was great. This is the third Honda Accord I am buying from them. People are very friendly and very helpful.Their service department is really great and so is their workmanship. The person who sold the car was Rick Murphy. He is very friendly and very helpful. He gave me a good deal. Rick takes care of his clients very well even after the sale. I would strongly recommend him to anyone who wants to buy Honda cars at St.Louis Honda.
correnea
Jan 10, 2012
Shan was very friendly and helpful to me as a first-time car buyer. It did seem like there was a lot of back and forth of information though: checking on accessories and not having all the information at once. When I went to sign the papers, I had to wait at the dealership for 2.5 hours before everything was ready for me. I was supposed to have pinstripes, floor mats and wheel locks put on the car, but none of them were ready when I arrived. Shan was good, but often had to change appointment times or waited until the last minute to give me new information, especially regarding a finance rate from the dealer (as I was on my way to my bank to sign loan paperwork there!).
njkpsesq
Jan 9, 2012
I called to ask about a used car at that dealership I had found on-line. The sales rep (Cris Dominguez) was responsive, made an immediate appontment, and had the car ready for me to drive as soon as I arrived. He was friendly and out-going but put no pressure on me. He was respecful of the used car manager (Tim Farace) while we dickered about my trade-in. Farace was also business-like but respectful. My financing was accomplished in about 1/2 hour by the finance guy (Jeff cash) and I drove away happy with a full tank of gas.
njstuart
Jan 9, 2012
Dave Mungenast Honda (as well as their other dealerships) is by far the best car buying experience in Saint Louis ...or really anywhere I've lived (San Diego, DC, San Francisco). Customer Service: They are honest, upfront with info and did not waist my time. I had questions and concerns and they had answers that weren't just what I wanted to hear, but what I needed to know to make a decision. Quality of Work: They work as a team. My car sales person, Clayton, worked with other people on his team to ensure that I was getting the car I needed and wanted at the price I could pay. Mungenast is fast and thorough, but at no time did they rush me into making a purchase. Friendliness: They were friendly, without a doubt. But a key distinction is that they were professional friendly. They gave me space to tinker with all the cars, and were on hand to answer questions. Overall Experience: Fantastic! I got the car I needed and wanted at an amazing price. I think it's important to note that I'm a woman in my mid twenties, and I bought this car completely on my own. At no time was I treated with any air of condescension or belittled in any way. I was treated with the same respect as anyone else. Buying a car on my own has been very empowering, and buying it from Mungenast gives me piece of mind that my investment is in good hands and I got the best price possible. Because those are the two big questions that come to mind each month when you pay your car bill 1. what if something happens to my car? and 2. am I comfortable paying this every month? - buying my car at Mungenast means my warranty is in great hands and my monthly payment is LOW. Price: They worked with me. I got a great price for my trade in (it was more than I could have sold my used car for privately). I have young person credit with a lot of student loan debt, but getting a car at a low price was not a problem. My credit IS good and I have a good job, they don't hand out cars like candy or anything, but they worked with me to keep the price very manageable and respected the importance of this purchase.
Schejbal
Jan 7, 2012
Joe Basler was very informative and friendly, as was Jamie, the general manager. We bought a CVR at a good price. We are very happy with our new car and will highly recommend South County Honda to all our family and friends.
bpulcher
Jan 6, 2012
I was really pleased to have worked with Joshua Ulrich on the purchase of my new CRV. He answered all my questions, understood my needs and made me feel comfortable about the whole car buying process. He basically made me fell like I made the right choice!
JanetVoisey
Jan 5, 2012
I have dealt with Dave Mungenast St. Louis Honda for years and have always dealt with Mike Banaskavich in sales. I find both Mike and the dealership to be courteous and informative, and that is why I have continued to buy cars from them. Their service department is helpful and friendly to deal with. Any future car purchase would be through this dealership and salesman.
dcmatter
Jan 5, 2012
This car represents the 18th car we have either bought or leased thru Dave Mungenast St. Louis Honda. We have been very satisfied with each purchase and will continue to be with all our fututre pruchases.
bearsfan65
Jan 5, 2012
I was refered to Gina by a mutual friend. We needed to get a certain car within a certain budget for myself and my son to use. She was very helpful and refreshingly helpful--not the typical "dealer" experience. I would defintely recommend working with her on your next automobile purchase.Thanks!
beejay_rph
Jan 5, 2012
My experience at St. Louis Honda was terrific. My sales person, Gina Bommarito, was outstanding. She was very busy the day I came in, but continued to check up on me and let me know she had not forgotten me. Then Jeff Cash worked very hard to find me the best financing. Overall, I would definitely recommend St. Louis Honda and both Gina and Jeff to anyone. Thank you.
amymellinger
Jan 4, 2012
My husband and I stopped by the dealership on Christmas Eve just to test drive an Odyssey. Sam met us in the lot and was very friendly and helpful! Honestly, he was the best "sales guy" we ever met because he talked to us without pressuring us. He showed us the inside of the van and explained some of the features and then we went on our test drive. Sam answered all of our questions and before we knew it we made a deal! I absoultely love my van and Sam was a key factor!
clubben
Jan 4, 2012
Candace was very friendly and was not overly pushy during the shopping/sales process. She did a good job of explaining the vehicle's features and keeping us updated on pricing and vehicle options while we considered the vehicle.
Sue W
Jan 4, 2012
This is my second used car purchase from Mungenast and I never feel high pressure from them. Candace Chelist helped me with my recent purchase of a 2009 Honda Accord EX. She was patient and kind as we went over the list of inventory. I was allowed to drive any car and she was honest with her approach and addressing my needs. She wanted to get me the best car for my budget, not just any car to make a sale.
bobandlucy
Jan 3, 2012
This was our second vehicle purchased from Candace Chelist and once again we were more than pleased with her expert knowledge and pleasant personality!! No high pressure from her!! From beginning to end she shows that she truly cares about what fits YOUR needs and not to just make a sale. Anyone who offers to come in on her day off which also happened to be her BIRTHDAY is truly a dedicated employee and St. Louis Honda should be proud to have her as one of their employees!! We will certainly refer our family and friends to St.Louis Honda and Candace!
ryank22
Jan 3, 2012
We have worked with Joe on two cars and he was straightforward with us the entire time and was willing to work towards a fair compromise on our vehicles. Customer Service has also been great during our previous purchase and it help direct us to this dealership when looking to purchase a new vehicle.
tcarroll12
Jan 3, 2012
Both Shan Herwig and Clayton Patterson were very professional and friendly. No pressure to buy, but they did offer a lot of facts and information that I appreciated. Tom in Finance was also very professional and friendly to me. Appreciate the help in buying a new Accord.
jules_63123
Jan 2, 2012
Sam was great to work with. Offered a competitive price up front and kept follow ups at a minimum. Deal was very easy to close.
dstrong86
Jan 2, 2012
Both Josh Ulrich (sales) and Dave Gierse (business manager) took the time and effort to answer all of my questions (no matter how basic) and made sure that I understood everything at every step in the process of my buying and owning a new Honda.I would recommend both Josh and Dave to any prospective or current Honda owner.I was fortunate to have both of them advising my purchase.
eesimon
Jan 2, 2012
Dave Mungenast Honda is far superior to any other Honda dealership in the St. Louis area. Dave Mungenast Honda presents cars that are in immaculate condition, employs a knowledgeable and friendly staff, and follows up with the customer after the sale has been made. I would recommend Dave Mungenast Honda to any of my family and friends that were in the market for a Honda.
lucy1207
Jan 2, 2012
Eager to please but no pressure. Knowledgeable and informative. This is our second Honda, first was in 2007. We are extremely pleased with our Civic and would highly recommend the car and dealership.
tomaquiros
Dec 29, 2011
Clayton was very friendly, responsive, and timely in his responses to questions before visiting the Dealership. In showing us the vehicles he was extremely courteous to my wife and 5 year old child, and had a pleasant sense of humor that made the experience fun. I would not hesitate to recommend Clayton and St. Louis Honda to anyone thinking of making a Honda experience. I love my new Honda, and I'm sure there will be more Honda's in my future.Thank you.
DLGibbons
Dec 27, 2011
I had previously enjoyed getting parts and service from both the automotive and motorcycle divisions of St. Louis Honda, but had not yet purchased an automobile from them. We recently found we needed to replace our worthless car before the end of the year since it would not pass inspections. Even though we gave St. Louis Honda a three-week deadline, they provided friendly and prompt service finding us just the right car at a price we could afford. This was an excellent purchasing experience.
pakearney
Dec 26, 2011
My experience at St. Louis Honda has been professional and educational. Paul Hartge (employee) answered all my questions about the CRV Honda 2011, and handled our negotiations in a respectful manner. My past and present experiences at St. Louis Honda will continue to be of great importance to me. A special thank you to Paul Hartge and the St. Louis Honda team.Pat Kearney
Dee Galyon
Dec 24, 2011
My husband and I have purchased four new Honda vehicles from Rob Carroll at Dave Mungenast Honda. Each time Rob made the purchase easy, answered all of our questions and worked hard to get us the vehicle we wanted at the best price. We cannot recommend him and the dealership highly enough. If you want integrity with a smile, please visit the dealership and ask for our Honda guy, Rob.
mehmed
Dec 19, 2011
Becouse everything was so easy, and complete in short period time, and we are very pleased with a deal and Gina is the BEST.thanks
juliagriffey
Dec 19, 2011
Gina was extremely easy to work with, not pushy and thorough. We communicated primarily via email which made it really easy for me to get the deal done. We are very satisfied with the Mungenast dealership.
mark0101
Dec 16, 2011
I first met Craig Last October when I bought a CPO Honda Civic. The experience was probably the best car buying experience I ever had. I came back to ST. Louis Honda because the last car I bought was a new Accord back in 2000, I have always been sold on Honda's and had no reason not to go back St. Louis Honda. 6 months later I decided I needed a bigger car and wanted to go back to a full size so called Craig and told him to find me a nice Accord with specific criteria and boy did he deliver. This was in May of 2011. Now I just bought my 3rd car from Craig (a 2012 Pilot for my wife) a week ago. Craig is without a doubt, the ONLY salesman I will ever deal with again. I hope he doesnt leave St. Louis Honda, but if he does, I will follow him anywhere. he is the most courteous, friendly, and honest salesman I ever dealt with. I used to dread the idea of buying a car and dealing with dealers and salesmen; My expereince with Craig and St. Louis Honda was truly a pleasure and hope to continue to do business with them for years to come.
Timothy K Hamilton
Dec 16, 2011
Josh was personable and helpful from the start. He followed up faithfully, and kept us informed every step along the way. There was no sales pressure. Josh gave us a helpful tour of the basic features and functions at the time of delivery. We would recommend him at any time.
Alexkwabenarodriguez
Dec 15, 2011
My wife and I have three month old twins. After drapping our feet we finally decided to go the minivan route, just for the sake of convenience. Shopping online we saw Mungenast Honda had a fairly good selection of used Odyessys. We strolled in and worked a deal with Max. There was your typical back and forth negotiations but it was always very professional and courteous. I wish they offers more amenities than bottled water or stale coffee. We did have a problem with the finance manager, didn't get his name. He made a mistake on the title paperwork, tried to throw Max under the bus, I talked to a manager and title office at Mungenast but ultimately were unable to resolve as per our original request (1 person on title).We have been driving our car for a few weeks now and enjoy it. Bit the bullet on the title issue, (my wife and I on title) and still need to go in and get rear light fixed (seal broken, water in taillight). Nice touch that previous owner had all work done at Mungenast with documentation.
djbinks
Dec 15, 2011
I had a great overall experience with this dealership. They answered all my questions and help me any way they could. I definitely purchase another car from them.
johnkelly78
Dec 15, 2011
Josh was very upbeat and easy to work with. He took the time to get to know us and find out what we needed in a vehicle. We really felt like he wanted to put us in a car that was right for us and not just make the sale. Both my wife and I truly enjoyed working with Josh.The purchasing process was quick and easy and we left with a good understanding of what was available to us and what coverages were offered on vehicles at Mungenast Honda. We are very happy to have purchased from this dealership.
hoganh
Dec 12, 2011
This was my second experience with this dealership. They always make me feel very taken care of and really consider my financial needs. They make buying a car easy and fun. I will certainly be back.
mmajino
Dec 9, 2011
Very positive experience, Rebecca was very helpful and went above an beyond with helping to make the car buying experience truly memorable for my entire family.
HankLou
Dec 9, 2011
Shan greeted us with a smile each and every time we visited the showroom. She gave us options as to what Honda offered. She was very accomadating and followed through on every step of the way, even after we got the car home. We were very pleased with the dealership in general. The mood of the dealership was very relaxing. We feel like we were treated fairly.
Karen57
Dec 9, 2011
This is my second time I have purchased a car from St. Louis Honda, this time I am leasing. Paul Hartge was my salesman both times. I can't say enough about Paul and the staff at STL Honda. What can you say to the most friendly people in town. That is why I came back, my sister, and her two adult children have dealt with St. Louis Honda for years.Paul Hartge took the time to make sure I was satisfied, knew all the bells and whistles on my new CRV. I feel confident that I can call on Paul at anytime and he would bend over backward to help me with any given situation that may occur. You are all about pleasing your customers, and go beyond the call of duty. Thank you for letting me be your customer. I am sorry I am not always available when the follow-up calls come in, but I just want to let you know that I love my CRV very much, it is easy to drive, preforms well in the rain, and is just a fun car!!!!Thanks again Paul for being so helpful, you made it very easy to get through the process. Karen Overschmidt
modomer
Dec 8, 2011
Mr. Rick Brennan was awesome. I visited many different dealerships and test-drove many different cars. And while the quality of Honda motors speaks for itself, Rick was personable, helpful and took care of me. I visited another Honda dealer and was given the "hard sell" - the "What do I have to do to get you in this car today?" stuff. Rick never did any of that. He was confident than his relaxed approach and respectful atmosphere would give me comfort and peace, and he was right. The rest of the staff there was also friendly and courteous, but the reason I give the dealership such high marks is mostly because of Rick. He communicates well and quickly, and certainly pulled some strings for me as well. I know I got a great deal on the car (based on other dealer's quotes and bottom lines) but also know that I now have someone I can trust with my car for the next ten years. I've bought a few cars before this one, but never had such an enjoyable experience. I don't know if buying a car can really be described as "fun," but my experience was certainly reassuring, comforting and personable.
dlaplant
Dec 6, 2011
This is my first brand new car ever and my first Honda. I fell in love with my new CR-V the second I drove it. It was everything that I was looking for. Shan was a great help in finding what I was looking for and even ordering the extras that I wanted. I would definately buy from Shan again or recommend anyone to her and the St. Louis Honda dealership. Dave has always had a fabulous reputation in the community, I got to experiance it first hand.
ralphlevy
Dec 6, 2011
Sam Martin is an excellent salesperson. knowledgable, prompt, listened to what I said, and helped me to obtain a good deal on two used Accords. I am impressed with the dealership also; it seems to want to make things easy and work for the consumer. Example, setting up appointment times for service.
Drewry
Dec 4, 2011
Joshua Ulrich was a great salesman. Everything went smoothly. He was extremely knowledgable about his product. He was very responsive to our timing, both for the sale and the time to pick up the car. Actually, he is probably one of the best salesmen we have dealt with in the last several years.
Nancy Feld
Dec 3, 2011
We had a great experience purchasing our 2011 Accord. Our salesmen John Ulrich was very helpful and took his time answering all our questions. We are happy!
evsharp
Dec 3, 2011
Richard was recommended to me by a friend and I will recommend him to anyone that I know who is shopping for a car. He was very professional at all times and really listened when I told him what I was looking for and found me just exactly what I wanted. I told him the price range I was looking in and the options that were important to me. I am now driving a car that I love, in the price range I specified and has even more of the fun options and features than I thought I would get!
Ed Johnston
Dec 3, 2011
I showede up at St. Louis Honda intending to buy a certified Accord. I already had an idea on which car I wanted when I showed up. Within a minute Candace Chelist, sales person, approahced me and shpowed me the car, gave me a tset drive , explained the car's features and St. Louis Honda's after purchase services and made an easy sale. I highly recommend Candace and St. Louis Honda.
kpritchard
Dec 2, 2011
I didn't want to buy a car, but don't think my review is going to be about Gary convincing me otherwise. I knew I needed to get into a new (to me) car and I've been thinking about it for years (drove my Pilot over 7 years, even after being struck by a tornado!). I bought my last 2 cars from a Honda dealer in IL but I had an experience that made me think I should check with the dealers in St Louis too. I got a very reasonable out the door price that was better than the IL dealer. Gary was very patient as I emailed question after question (after question) and he stayed late to accommodate our late working schedule twice. He did not pressure me (or even bother showing me) vehicles I wasn't interested in or try to upsell me into the nicer/larger vehicle to replace the one I already had. While Gary works in the used department, he did work with the new department to make sure I wouldn't be better off with a new car financing deal. Gary was laid-back and easy to get along with, informative and quick to respond. We're due to replace our other car soon too, and we will return to him.So in the end, Gary was stuck with me being a stubborn buyer who asks too many questions, who wanted a good deal without going through a big song & dance that some dealerships put you through and I left not only buying the car ('10 Certified Used CR-V) but happy enough to write this recommendation for it. Gary and the staff at Dave Mungenast STL Honda will continue to get our business & referrals.
rambob65
Dec 1, 2011
We have currently bought or leased about 6 cars from St. Louis Honda.....I go back quite a number of years. They are by far the best dealer I've ever had the experience to work with. They are honest, do what they say they will do, are always curteious and friendly and go out of their way to make you feel comfortable while there.We have worked with Kenny Rauth a number of times because he knows what he's doing, never gives us any BS and has helped us out of a couple of jams. I don't even go to another dealer when it's time to move up to a newer model. I know I should probably shop around but I don't because I trust Kenny and all the staff at St. Louis Honda. And I have recommended and sent other people there over the years because of how they do what they do.Good job guys....keep up your current practices, and I see when you improve your status in the market because I get emails and regular mails of what's going on with your dealership and I like to be kept informed.Thanks for another wonderful experience in obtaining a car from you.Bob and Rita Watterson
papiking
Nov 29, 2011
Richard Brennan has been great at this dealership. He has worked with me on getting the paperwork done on the car and has been very patient while setting up the financing of the vehicle. I have been very pleased with this dealership.
amykeim
Nov 29, 2011
Excellent! We have a little guy, and they were accomodating to get the deal done as quickly as possible. He was also given a balloon. This was our third purchase from this dealership.
tbrown0919
Nov 28, 2011
I had a great experience at St. Louis Honda. I have always had a great experience there. I have gone there many times to get my car fixed and a couple times to look at cars.Candace was a very polite and informative representative. My mother had recommended me not only to the dealership, but to her as well. She was very nice and she told me everything I needed to know about the payments and things she heard that were good about the cars and the bad We test drove a mazda for example, the shifting was horrible and she had a tech test drive it and it was a good thing she did because it was not a good sign how it was shifting.I would defonately recommend everyone to this dealership, and to candance. Everyone is so friendly there. The atmosphere there just makes you comfortable and makes you feel welcome!
trentboy
Nov 27, 2011
I will continue to come to and refer people St. Louis Honda for the great customer service when purchasing a vehicle and their great service department, in particular Whitney.
justsaj
Nov 27, 2011
This was our first purchase of a Honda and the experience could not have been better especially with our Salesman Paul Hartage. He was friendly, helpful but most of all never used the overly pushy techniques which basically steers us in the other direction. We appreciated his answers to all of our questions as well as his friendly sense of humor and understanding our concerns on safety issues of car seats for our grandkids and overall safety of the Honda CRV. The Dave Mungenast Honda Dealership is a very friendly place from the first moment you walk in the door. We are looking forward to many happy driving days with our new Honda. Thank you.John & Sharon Pisoni
dadean
Nov 27, 2011
Mike and Gina made this a very pleasant car buying experience. They were very helpful and asnwered all of my questions. I love my new car!
Brian_weisenberg
Nov 26, 2011
This is the second car i bought from St louis honda Very straightforward and pleasant to deal with. Craig Newport did a great job. We would be happy to buy from him again.
j.wetzel
Nov 26, 2011
This is the second vehicle I have purchased from Kenny at STL Honda. The service has been good each time, and the Civic has been the best car I have ever owned. If Kenny is still there in five more years, I would imagine my next vehicle to be purchased from him also. Thanks for all the good service and STL Honda deserves the superior rating. Gerry Powell Wetzel
Nooriyasidiqi
Nov 22, 2011
Great customer service with excellent service from the time we walked inThe dealer until we bought the car everything was very easy smooth andHow We wanted to be and the employee was realy friendly and professional andShe walked us thought everything I would defiantly recommend it to my friends
lpinkerton
Nov 21, 2011
My experience with the purchase of my car was great. I got the car I wanted and at the price/payment I needed. Cris Dominguez (Dave Mungenast Honda) was very friendly and helpful. I felt he was not just out to make a sale. He wanted to make sure I was going to get what I wanted and needed and I did. No pressure and no bull. This is my 3rd Honda Accord I have owned and I'm sure it wont be the last. Thanks Cris for not being and pushy, hungry salesman. You made the purchasing of my car easy and stress free.
CatieDawn
Nov 21, 2011
Working with Tom was a great experience. He showed me the cars I wanted to see had everything ready and waiting for me. I am very busy between work, School, and Family I have very little free time. They made it a wonderful buying experience and I would highly recommend them to any one looking to purchase a vehicle.
JS StLouis
Nov 19, 2011
Dave Mungenast St. Louis Honda had a very good selection of vehicles and they were very easy to work with. I purchased a new Civic at a very good price and they were very honest from the beginning with the cost. I was intially going to buy a car from a different manufacturer at a different dealership but had a very unpleasant experience when trying to arrive at a fair price. The salesman had one number on paper and would come back with his "deal" and that price would be $500 more than what we had discussed 5 minutes earlier. It was exactly the opposite at St. Louis Honda. They value their reputation and will not try to add on any hidden fees once they have discussed a price.Check the better business bureau rating of St. Louis Honda and you will see they are top notch. That is not the case with many other dealers in town.
sharonph
Nov 18, 2011
Josh treated us with respect and made the whold process easy. We appreciated minimal games and haggling. From my perspective, he closed the deal very well.
jbuxton
Nov 16, 2011
I was very impressed with the service I received from Clayton Patterson and St. Louis Honda. My husband spoke to Mr. Patterson about what we were looking for; and Mr. Patterson had this vehicle waiting for us in the lot to test drive.He was extremely informative about what the CRV had to offer, and I never felt pressured to buy a car from him. The price he quoted to my husband online was exactly what he gave us in the showroom. There were no surprises.When we need to purchase a vehicle in the future, we will definitely look to St. Louis Honda first.
vvarvel
Nov 15, 2011
Very good service during the sale and and after the sale. They took much of the stress out of car buying, and were very helpful with a small repair issue after the sale.
ilan
Nov 15, 2011
I stopped into St. Louis Honda because they had the used minivan we were looking for. They noticed I was in a hurry and moved as quick as they could with a great collective 'can-do' attitude. I was able to turn in my almost new lease and get a used minivan for a good price. Craig was fantastic in moving things forward, Jeff in the business office worked magic getting the car loan set up and Dave as the manager kept eveyone loose and enjoying themselves. It was a fantastic team effort in a few short hours I was out the door with the car we needed at a fair price and a great feeling about the team and service at St. Louis Honda.
Nancy Robinson
Nov 14, 2011
Kurt was very helpful and did not try to sell me anything outside the parameters I had mentioned. He called me when one of the 2 cars I was considering sold so that if I was still interested I could bring the remaining one home for my family to see - without being pushy about it. He quickly offered to fix a headlight that had condensation in it and made the whole process painless. He provided me with Carfax info for each of the cars I looked at and gave me websites to look at for estimating what the value of my trade in might be.
carcrazyguy
Nov 13, 2011
Our recent purchase of a Honda CR-V at St. Louis Honda was made a pleasant and very satisfying experience because of Shan Herwig. Shan is very knowledgeable of her products and her energetic, helpful and cooperative personality made for a great buying experience. Within a few hours of entering the showroom, we were in our new car and driving home. This was our SECOND experience in purchasing a new Honda from Shan. We highly recommend Shan and St. Louis Honda.
fitzgikm
Nov 10, 2011
Very happy overall with my new car purchase. But I was disappointed that I walked into the showroom to talk new car purchase .. this is my 3rd new Honda from Mungenast St. Louis Honda . . and was told face to face that BECAUSE I was a 3x repeat client, that the rate given was the best and was because I was a repeat client. Being a smart shopper, of course went home and did more research. Reached out via the internet to four other local Honda dealerships. Every single one of those came back to me at the 1st shot with a rate $1000+ better!! I never stepped foot in one of those dealerships and never met any of them face to face. Continued negotiating for a few days via phone and email. Each of those were extremely eager to give me a great rate and each of them offered to beat anyone else by $200. I in turn took the lowest rate rcvd back to STL Honda and finally STL Honda offered to meet the rate. I asked that you not just meet it,but beat it. In the end you met the rate and kept in a few extra concessions such as the cargo tray and all season mats. I locked the deal in at that point. I did prefer to buy from STL Honda due to my past experiences and the location to my home. I also did not want to drag this out any longer and risk not finding the model & color that I prefered. So feel that for even a single woman dealing with a male salesman. . .that I hopefully did not allow him to intimidate me. Love the car!!
R32D32
Nov 10, 2011
Based on my positive experience with the staff at Mungenast Honda Pre-Owned Sales and Service, I gladly recommend to anyone in the greater St. Louis area, who might be shopping in the pre-owned automobile market, to take the time and visit with Rick Brennan for what will certainly be a "no pressure" buying experience with a genuine consideration towards their interests and needs in a quality used automobile.
rodney0613
Nov 9, 2011
Sam was very easy to talk to. He was knowledgeble and always put forth a positive attitute. He was not pushy. I have been to dealerships in the past who tried to tell me what vehicle I wanted/needed. The CRV we purchased was ready quickly, clean and full of fuel. I will highly recommend St. Louis Honda and Sam Martin to all my friends and family.
mwellman
Nov 8, 2011
Gary is great to work with as a car salesman. I felt like he was always being honest. And he did not pressure us in any direction. This is the second car we purchased from him. We had to leave the dealership on Saturday, and were told that when we came back on Monday evening, the finance dept. would have all of the paperwork ready for signatures. That was not the case and had to spend several hours again that evening. After talking with other dealers I believe we should have received more for our trade-ins. We made the deal, so I can't complain. But, I can't help but feel some remorse about that.Overall, the experience is not much different than what we have had at other dealerships.
clash4me
Nov 7, 2011
Shan Herwig did a great job of presenting cars within our price range. Once she knew what we were looking for she made sure we test drove each of the cars we were looking at and once we decided it was quite easy. Mr. Cash in finance was also very helpful.
thc303
Nov 5, 2011
Clayton Patterson was very friendly salesperson who didn't push selling a car if you weren't sure what you wanted. The whole dealership operated smoothly, and you can get in and out pretty quickly provided there's no queue of people.
jwakers
Nov 3, 2011
This is the 4th Honda we have bought from St. Louis Honda and Kenny Rauth. They always work within our budget and do their best to make the process as painless and speedy as possible. The service department is exceptional and also has work completed on our cars in a timely manner. This dealership beats the stereotypical dealer that is out to get you and we will continue to be loyal customers to St. Louis Honda.
easty234
Nov 3, 2011
Gina was very personable, down-to-earth, and approachable. She seems to know what she is doing without coming off too pushy like the stereotypical salesperson.
JenRN88
Nov 1, 2011
My entire experience with Dave Mungenast Honda was exceptional!!! From trying to find the right new car for me to delivery of my car. I wanted to purchase a crossover SUV because I have a baby, but was not particularly fond of the CRVs. Gina Bommarito did not push me to keep considering the CRVs, but instead worked on getting me into a Pilot. I was not even thinking I could afford the Pilot, but Gina helped work out a payment plan with the sales manager, Tim Jordan, that worked for me. I cannot praise Gina enough as a salesperson!!! SHe was outstanding! I LOVE my Pilot and am so thankful Gina came up with the idea of selling me a Pilot. When it came down to finance, Ivo Saric was fantastic. He seemed to really care about me and my family and wanted me to be comfortable with my purchase. He offered me the different warranty packages and was not pushy about them when I declined some of them. I did purchase the extended warranty from Ivo and feel so safe and comfortable driving my car. The delivery process was fantastic. Gina was very knowledgable and stayed hours after she got off work to complete the delivery. I felt very comfortable driving off in my new Pilot. I will never purchase another car from anyone or anywhere else!
broesch
Oct 31, 2011
Rob never made me feel pressured to buy. He was sincere, listened to what i was looking for and delivered a great product at a great price. I would recommend him to anyone.
pguyot
Oct 31, 2011
After 12 years of buying only Toyota, I went to Honda based on the recommendation of a Honda owner I know. I Googled Honda dealers in my area and the highest rated in customer service reviews was Dave Mungenast, so despite it being farther away than 3 other Honda dealers I decided to check them out. I was not disappointed. I was met by salesman Greg Raup who was very friendly but more importantly, possessed that rare quality that is lacking in so many car salesmen these days - low pressure and knowledge of product. Instead of "selling" me, he took the time to answer my questions, he listened to my stories of past cars and past dealers, and he actually seemed interested in me and what I had to say, as opposed to someone pretending to be interested or trying to bond with me over some hobby or interest. I had not planned on buying anything that day, but after an hour at the dealership with Greg I had committed to a 2012 Honda Odyssey. I feel like my trade-in was given fair market value, and I feel like I was given a good price on the new vehicle. Never once did I feel like a number as so often happens at dealerships. Based on this experience I will continue to buy from Dave Mungenast as long as the service and quality of product remains the same.
Jeanromine
Oct 31, 2011
Joe Basler was an excellent salesperson. He knew his product and was concise. He didn't beat around the bush....He was honest and to the point. I was dreading buying a car. I don't like dealing with car salesman BUT Joe Basler changed my mind. He is not the typical "car salesman". I felt so comfortable with him and he is the perfect representative for Honda. For sure....I will refer people to Joe. I know he will take care of them. I hope Honda realizes how great Joe is because he will for sure climb the corporate ladder.
Jdgentilini
Oct 31, 2011
I have given this rating, due to the fact that I had a most pleasurable experience at Dave Mungenast's dealership. Every employee was exceptionally friendly and appeared as though they really cared. They seemed really passionate about their job, which made me feel like I belonged there. I thoroughly enjoyed my experience at Dave Mungenast and would definately recommend this dealership to other people.
bernelj
Oct 31, 2011
This was our second purchase from this dealership. We had such a good experience the first time, we went all the way from Chicago to St. Louis to buy our second car. We just trusted them to deal with us fairly. Sam Martin was very responsive and friendly over the phone as we worked out a deal long-distance. Then, because he would not be in the day I could come in, he arranged for his colleague, Rick Murphy, to help me out. Rick was wonderfully friendly and very well organized. It was nice to see salespeople work as a team instead of being too competitive. Tom Barr, the business person, was very friendly as well. I was amazed that he could carry on a pleasant conversation while working his way through the pile of forms. Even though I was there for a while, it really didn't seem like time was dragging by slowly. During the closing process, Tom calleed in his colleague to confirm some items. I was just really impressed by how the group worked as a team to work through the sale.
Nancy Davis
Oct 29, 2011
I worked with Cristobal Dominguez looking for a used car (he had sold one to my daughter a few months ago). He was friendly & helpful & we drove a few. I decided to look at new cars, so he helped me find what I wanted and we negotiated a deal. He was very knowledgeable and helpful - made the new car experience fairly painless !!! Anything I've asked for/about, he's been very accommodating with getting it done or answered. Ivo Saric made the financing part of it easy and explained everything (even if I feel overwhelmed with papers !!) They were both very personable and easy to work with.
seniorreeses
Oct 29, 2011
Mike Hollis is an excellent representative for the Mungenast dealership. Mike greeted me and then let me tell him what I wanted in a vehicle. I really appreciated his being interested in what I wanted without interruption and without him trying to tell me what I should be wanting. He then said he had a vehicle that met my needs. I was skeptical but we went and looked a the 2011 Honda Pilot.Mike opened several doors and let me look it over. After I had seen what I wanted, Mike showed a few of the Pilot's features that were not obvious at first glance. We then took a test ride on I-55. During the ride, Mike pointed out some more of the Pilot's features. What I liked during all this was the lacked of sales pressure from Mike. By the time we got back to the dealership, I had to admit he was right, this particular Pilot was everything we wanted and more. After I said that, we started the sale.I complicated the sale for Mike by first telling him my trade-in would be a motor home.Without a hesitation, he said, no problem we can handle that. Then I told him I could not close until my wife got to see the Pilot. Mike arranged for a small down payment which would be refundable if my wife did not like the car. Next, I told him I needed to cash in some stock to pay for the Pilot. Mike then arranged for a delayed payment date to accommodate the time required to sell the stock. When my wife got back from out of town and viewed the Pilot, Mike told her about it- she loved it and nick named it the Black Knight. Lastly, the sale paper work was done without a hitch.In summary, I think Mike is a great salesman because he listened to me and found what I needed. He then arranged the smooth sale under some complex conditions. Both during and after the sale, Mike has been very friendly and helpful to us. Thanks, Mike!
gooserov
Oct 29, 2011
Miss Shan Herwig was very friendly,very knowledgeable and very helpful. Shan did everything possible, to make my new vehicle purchase to happen with no problems.
rolandoleon
Oct 27, 2011
This is my third experience buying a car in a dealership and this one was the best. The negotiation process was really quick and without pressure. The first offer was high; so, I was clear on my budget, they really understood and made me the final offer. The process since I arrived to the dealership until get the car ready to go was long (around 4 hours), but everybody (employees) helped us to pass this time such conformtable as possible. Even when my little daughter had to eat.It is priceless to come into a dealership, get the car you want, get the price you are able to pay and get the enough inventory available to choose the color you want. I never doubt to recomend them to any friend!
Linda Johnson
Oct 27, 2011
We just traded in our 08 Element, and 09 CRV. From the minute we walked through the door, each of these men made our life easier. We wouldn't go anywhere else. Also the service department is outstanding.
murphypj
Oct 26, 2011
This was the second new car I have purchased at Mungenast St. Louis Honda. Rick Murphy has been my salesperson both times. Rick is great to work with. I would recommend Rick Murphy and Mungenast St. Louis Honda.
kingskis
Oct 26, 2011
Gary Jones was patient, thorough, and not pushy about getting a sale. The formatted paperwork that detailed what I would pay for the new car, any related discounts, what I would receive for my trade-in, etc. was outstanding. I feel that I received a very fair deal, and didn't have to play the pricing "games" that I tried to get pulled into at another local Honda dealer. I met Gary on a Tuesday morning and after making a few comparison shopping stops, bought my 2012 Honday Odyssey from him later that same day.Thanks again,Steve King
geneholzer
Oct 25, 2011
Great customer service. Very satisfied with car and the deal we got. Excellent perks from buying car there such as free car washes, etc. that other dealers did not offer at all. Also appreciated the non-pressure approach our salesman exhibited.
amyrowland
Oct 24, 2011
Everything about the car buying experience was great. Our salesman, Cris, was friendly, knowledgeable, and never put pressure on us to buy. Everyone at the dealership was great, and I'd highly recommend them to anyone looking for a good car at a good price.
dandgcain
Oct 24, 2011
Our salesman was very friendly and went above and beyond to make sure we were happy. I would recommend him and the dealership to others looking to purchase a Honda.
caseydavis22
Oct 22, 2011
Sam was a pleasure to work with. I never felt any pressure from him or the rest of the staff. I would absolutely recommend St. Louis Honda to anyone. Thank you for the great experience.
D_baur
Oct 20, 2011
Gina was great. Very knowledgeable about the pilot and good to work with. Would recommend Gina to anyone seeking a new car.She was also very helpful in evaluating all the pilot options and add ons.
sluvsgolfing
Oct 20, 2011
Kurt went above and beyond our expectations. We ended up having to unexpected challenges and Kurt went out of his way to make sure we were accommodated. He's definitely an asset to St. Louis Honda!
tumoty
Oct 19, 2011
The entire experience was excellent. Josh was very attentive and took the time to answer any question we had. They were not pushy and allowed my wife and I to make an educated purchase at our own pace. They worked with us to get the exact deal we wanted and were comfortable with. I have purchased over 50 cars and this was the most pleasurable experience I've had. I will be shopping here for my next purchase.
carbuyer567
Oct 19, 2011
St. Louis Honda gave me a competitive price and Sam Martin and the rest of the people that I dealt with made it the best car buying experience that I have ever had in 40 years of buying new cars.
beckytivoli
Oct 19, 2011
I was very pleased with my overall experience in purchasing my car. Richard was very helpful in finding a car in my price range and quickly. My car had suddenly broken down so i was in need of a new car quickly. Everyone at the dealership was friendly and helpful.
kpotts
Oct 18, 2011
Our visit to the Honda dealership was a good experience. Our salesperson,Gina Bommarito, was very nice, friendly, and comfortable to work with.We had been car shopping most of the day by the time we went to see theHonda's and were pretty drained, but Gina made us feel very relaxed and didnot pressure us in any way. I would highly recommend Gina to anyone visitingthis dealership.
sgpraechter
Oct 18, 2011
I have leased many Hondas over the years from Kenny and have received the same great service on every visit. He always updates us on upcoming deals, and on this recent lease I agreed to this latest incentive. It has been a pleasure being a returning customer over the years to Honda, and Kenny is the reason why. Sandy Praechter
bbdk54
Oct 17, 2011
I really liked that Mike was not a high pressure salesman. He was knowledgeable about the car and didn't try to sell me a more expensive car with things I didn't want-like the sun roof. Mike also talked to me when I was with my husband as I was the one getting the car.
jessika1110
Oct 17, 2011
I had a great experience at St. Louis Honda-Mungenast! Candace was my sales person, and she was very knowledgable and friendly. I am excited about my Honda Civic and would recommend them to anyone! :)
ednamwheelis
Oct 16, 2011
My daughters and I was looking for a new car for me and Shan came to meet us in the show room and was very nice and friendly and treated us like she wanted to sell me a car without pressure and we went for a test drive and she made us feel welcome and answered questions and she never said can you afford this new car. We made the deal on a Saturday, October 8th and Monday,October 10th I picked up my new Honda Civic and I love it..thank you Shan.
hello kitty
Oct 16, 2011
Michael Banaskavich was very nice and answered every question. He was up front and not a high pressure salesman -- I probably came back 2 days later to buy the vehicle that he let me test drive because of the comfortable atmosphere--after the "closing" he went over every item in great detail about the car and it's accessories -he even pre-set my radio with all the stations I like (he can even read your mind!) --seriously though, it was the BEST car buying experience I have had -including signing all the paper work --Ivo the finance guy was just as nice as Mike -explaining everything in great detail and chit chatting about other things -not all HERE'S THE PAPERS, LET'S GET THIS DONE.....( and also everyone in the dealership was very nice)I hope someone I know decides to get a new car soon so I can send them there.......
muellerm123
Oct 16, 2011
I worked with Gina Bommarito at St. Louis Honda. She was very friendly and helpful. She answered all of my questions (and I had a lot). We didn't have to go back and forth on price. She gave me a fair deal for everyone involved.
LyleRay
Oct 16, 2011
Robert was very friendly, straightforward, and accomodating; very professional! I would recommend this dealership to a friend who is looking to buy a Honda van.
jsquires2011
Oct 13, 2011
Rodger was great! So friendly and very accomodating. Allowed me to spend time looking around with no pressure! A great place to buy a car!
koenig
Oct 10, 2011
I have given this experience with Dave Mungenast Honda a 5, because this was the easiest experience I have ever had with buying a new car. Josh Ulrich and the finanical guy Dave really worked hard to put this deal together for me. They knew I wanted this car and they made it happen, in a really short time, they even drove to my husband to get the signitures they needed to get the deal done and I could get my car. Josh explained all the extra features to me and let me demonstrate back to him , so that I really understood how to use these functions. Believe me he really needed patience with that because I am not really that good with navigation things and the in car phone hook up. But, now because of his patience I know how to work all these feaatures. I love my car and I would go to this dealership again and recommend it. Thanks.
myneni74
Oct 7, 2011
Greg is really nice and didn't waste lot of time. I have come to this dealership with another friend reference. I would like to do the same referring this dealership.
blueseptember
Oct 6, 2011
I've had my new CR-V for a few weeks. This is my third Honda - I've had an Accord and a Civic, though those were not purchased from this dealer.This was the best experience I've had purchasing a car. Salseman and finance manager were polite and kept me informed, without being overbearing. Looking around on the Saturday afternoon I purchased, they were quite busy, and I have to hand it to them for maintaining an appropriate amount of attention for me.Salesman patiently rode with me while I tested a few different cars, asked questions, and learned about how Honda had improved since I purchased my last one.I felt no pressure to buy, and was offered the chance to look around on the lot as long as I wished.I feel like my needs were met or exceeded.
dianefrancis
Oct 6, 2011
I had a great experience at St. Louis Honda when purchasing my CRV. I was referred to Mike Banaskavich who was very pleasant to deal with. Buying a car isn't typically the best experience, but Mike made it painless. Very friendly and not pushy as was Tom, the finance manager. The staff was also very friendly. The car and paperwork was ready as soon as I arrived so we didn't have to wait at all. It was nice that Mike took the time to go over the features of my new car. Mike was also very patient - it took us about 5 months to finally make a decision! I would definitely recommend Mike for anyone looking to purchase!
Lorraine087
Oct 4, 2011
I am a 23 year old female and was buying my first car by myself. My parents live in a city 3 hours away so they were unable to look at cars with me, but my mom was talking to Randy on the phone. He put up with her phone calls and answered all her questions and treated me like he would treat his own family I feel. It was great working with him and having someone so nice who would explain things to me and not have to worry about being taken advantage of.
jfogt
Sep 30, 2011
This is aour second purchase from Munganast Honda and we are pleased again. The car is excellent and the salesperson was quite personable. The price for our vehicle was what we expected and the negotiation was straight-forward. Do your research, go to the dealership prepared with a fair price, and you will probably be as pleased as we were with the results.
thepat
Sep 30, 2011
Tom was very helpful. I had been to several dealerships before Mungenast, and we had just stopped in as we were passing by. He was the only dealer who sat us down and found out what we wanted before showing us cars. Other dealers would just show us all SUVs no matter the price. He kept us in our price range and got us into a vehicle both my wife and I like. He was not an over the top pushy sales person, he was laid back and made sure we found what was right for us and not his commission. When we need our next car we will go to Mungenast to make that purchase first. I would highly recommend them and I would seek out Tom when you go there.
rh4orr
Sep 28, 2011
Gary was terrific! He responded to my email inquiry promptly and was available at the time of our appointment. The paperwork and price was agreed to fast and the deal offered was fair. I enjoyed the no pressure approach by Gary and everyone ay St. Louis Honda. And I love the truck.Bob Hicks
juliar83
Sep 28, 2011
Josh was a great salesman. He wasn't pushy and gave us space when we needed it but was there when we needed to talk things over.
dpalmer519
Sep 28, 2011
We have bought cars from Rob Carroll for several years and he is always very pleasant and easy to deal with. When we walked in, everyone was very friendly and asked if we would like something to drink while we waited for Rob to be available. We came in because of the great sale that Honda and the Mungenast dealership had on financing for a new CRV. This is our 3rd CRV - all bought from Rob. The dealer did not have the exact car we wanted in stock, so Rob checked to see if one was expected in the near future and there was. We had just the car we wanted in about 15 days. When we picked up the car, the financing person was very friendly and helpful, a very pleasant experience as well. It was nice that we had a full gas tank and given a card for 7 free oil changes. We are happy.Debbie & John PALMER
shwagne
Sep 27, 2011
Joe and the finance manager were extremely easy to work. I think the whole deal got put together in less than 30 minutes. that's how buying a new car should be.
sue_myers
Sep 27, 2011
I already knew the dealership so I had trust in it...the sales person was friendly and made the purchase seemless with no problem or headache for me. The price was good/fair for my trade in and purchase. Customer service was great, and overall nice. this sale person is someone I would tell my friends and family about.
merisab1
Sep 26, 2011
Gina was very helpful and knowledgeable. I had a great experience buying my car and i would recommend this dealership to anyone. They definitively exceeded my exceptions.
Shonagh
Sep 26, 2011
Buying a car is not fun. Tom made it easy--he was direct and straight forward. I plan on recommending him to anyone who is thinking about buying a Honda, new or used. I hope the dealership itself is of similar standard and quality.
brianjones
Sep 21, 2011
I was very happy with the service and professionalism that my family and I received from Paul and St. Louis Honda. This is the third vehicle we have acquired from them and will continue to not only due business ourselves but also refer business to them.
Dan Kendrick
Sep 21, 2011
Rick is a real professional, very straight forward and neither full of himself or any discernible BS. He had the new Honda Ridgeline that I wanted at an acceptable price, much more competitive than the guy who says "where price sells cars" and who didn't even have the vehicle to sell. I have been in the Sales and Sales Management business for over 45 years and I enjoyed the encounter and experience with my purchase from Rick. That is something that I can't say as regards to most other vehicle purchases over the years. Clearly Rick is an asset to the dealership.
jtmuenzer
Sep 20, 2011
Great experience, honest and upfront. Were able to give me a great deal on my trade and were also willing to provide the little extras. Financing was easy without any pressure.
lqqker
Sep 19, 2011
We had a great experience buying our 2012 Honda Pilot from Mungenast St. Louis Honda. They were very helpful to us and Greg Raup provided excellent customer service every step of the way! We also had a great experience with Ivo Saric in the Finance Dept.We am very pleased with our SUV and highly recommend Greg, Ivo and this dealership!
kay789
Sep 19, 2011
After I explained to Joe what I was looking for, Joe had several cars to for me to look at. I test drove them all and we discussed the pros and cons of each car. He found a car for me that everyone in my family is happy with. I got a good deal on the price. I never felt any pressure and I did NOT feel cheated when our deal was finalized. I will definitely go back when I'm looking for my next car.
arenkoski
Sep 17, 2011
I had a great experience with Gina, the salesperson. I called her and asked her about getting more miles and a better monthly payment on my lease. She called back the next day with an option. In the meantime, I had found an even better on the Honda website. She immediately made that work for me and facilitated the process in a friendly, knowledgeable, professional way. The finance person was great too and all the salespeople and others at Mungenast St. Louis Honda were friendly while I waited--Gina even went and helped clean the new car to speed things along. Free oil changes and other perks were a bonus after I'd signed the new lease. I'd definitely recommend this car dealership.
hebrews416
Sep 16, 2011
Elmer showed us all the vechiles we were going to test drive (Honda Accord, Hyundai Sonato & Toyato Camry) They were all on the lot. He allowed us the opportunity to compare comfort and economy. Even though we finally decided on a 2008 Honda Civic, we feel we acheived both comfort and economy and never felt pressure in any way. Very knowledgable and willing to allow us to test drive any car we wanted. We will recommend Elmer to our family and friends.
kcbecker127
Sep 16, 2011
I normally dread car shopping, the stress and pressure from the sales force is a real turn off. Candace changed my whole outlook on the experience. She took the time to ask what I was looking for and my price range. She searched and found cars that were in my price range and my type of car. She was patient and very informative, answered all my questions and explained anything in detail that I asked. I never felt like I could ask a dumb question. She never pressured my into making a decision in fact it really stuck with me that she said "it is your decision because you will be making the payments". Normally sales persons don't care about what your payments will be as long as they make the sale. She has even called to ask how everything is going with my car and if I have any questions or concerns. I would highly recommend Candace to anyone in the market for a new or used car. The whole experience is now something that I look forward to instead of dreading the awful chore. Thanks Candace you are "one in a million."
ebsamson2
Sep 16, 2011
I knew which vehicle I wanted before I arrived so appreciated that Richard was straight forward in the sales negotiations and followed up after the sale to make sure all went well.
Trudy Keane
Sep 16, 2011
I looked at many makes and models, all over the St. Louis area. Joshua and Clayton were the ONLY ones who called after my visits to ask if I had any further questions, etc. Also someone from the dealership contacted me to originally thank me for stopping by and then when I brought the car to be sure I was satisfied.The atmosphere was always friendly, everyone could not have been more helpful. I never felt pressured and being a single women buying a car by myself could have been tramatic.I have already recommended the dealership and these salesmen to two friends who are looking to buy new cars. THANKS. . . . .
littleheitz
Sep 15, 2011
Kurt, Jeff and Dave made buying a "new to me" car the easiest thing I've purchasedin a long time. They were genuine and down to earth. I've been praising St Louis Honda and my experience to everyone who will listen.
rmanwaring
Sep 15, 2011
We had a very good experience up to the point where we needed to fill out the paperwork. It took three hours to complete the purchase. We spent no less than 4-1/2 hours buying the car, which was disruptive to our day. What should have taken no more than two hours ended up taking our entire day.
eluning
Sep 14, 2011
My experience with Shan Herwig and St Louis Honda could not have been more ideal. Friendly, efficient, energetic, and compassionate for people with special needs, Shan was a joy to meet and work with. There are no games played here, and all the people at St Louis Honda seem to go out of their way to assist and to maintain their customers. I could not recommend Shan and this dealership more highly. If I could give 10 stars on all counts, I would.
Paddy Mullen
Sep 14, 2011
My overall experience at Dave Mungenast Honda and salesperson Cris Dominguez was terrific. I purchased the car I wanted at a great price and felt no pressure while there. I would recommend Cris Dominguez to anyone needing a new or used vehicle at St. Louis Honda! Very satisfied.
mmcnerney
Sep 14, 2011
I worked with Sam Martin and was trading in a 2007 vehicle for a 2011 Odyssey. Sam explained in detail the amazing functions of the Odyssey and showed my wife and I how to use the features. This was before we had even started talking about price, purchasing, ect. Sam knew the information and could answer our questions.Once we got to "dealing" I was offered a very fair price on my trade in and they came down on the price of the Odyssey. We wanted to put some extra's on the vehicle and they gave us a discount on those as well.The experience was fantastic we will be buying our next car there.
Sbroun
Sep 14, 2011
We usually buy online, but the Crv was hard to get this summer. We were just looking around (on the hottest day of the year) and Gina helped us even though I told her we'd probably buy online. She was very helpful and answered all our questions. She was an excellent Honda ambassador. A few days later, when we returned from vacation, there was just one nice letter- not a barrage of sales messages. So we went to Mungenast, asked for Gina and got our car. Very easy and exactly what we wanted- no hassles. We will definitely call her in the future for our next purchase.
wpooh
Sep 13, 2011
Both my daughter and sister have purchased new cars recently. They both had some bad experiences at other dealerships so so I tried to benefit from their stories. I did not go to the ones they didn't like. My daughter had purchased a Honda from St. Louis Honda a vew years ago and spoke favorably of the dealership, both when she purchased the car and the service while she had it. My sister did visit the dealership and was happy with the service she received but bought a different make. So, I did my research, decided what make and model I wanted and went to St. Louis Honda. I had called ahead and spoke with Rick Murphy. He was waiting for me and my husband when we arrived and immediately began showing us the car I was interested in. He was friendly, professional and very informative, making our buying experience enjoyable.I will certainly recommend Rick and St. Louis Honda to others. And, I am very happy with my new, red, Fit.
john1555
Sep 9, 2011
Mark did a great job in providing us the cars we needed, at a price that was reasonable and with minimal negotiating. We completed the purchase in less than an hour and then picked up the next day. Both cars were done on time (one had some maintenance done). this is the 3rd Honda I have bought from St Louis Honda. They truly stand apart from the other St Louis dealers.Thanks!
garcas
Sep 9, 2011
I found the dealership to be extremely friendly. They were knowledgable about the product, courteous and a pleasure to know.I would unhesitatingly recommend them to other potential customers.
donna63129
Sep 9, 2011
This is my fourth car purchased from this salesman at this dealership. The salesman and the staff are kind and courteous. When I bring my car in for service I am in and out in a reasonable time and I am always treated with utmost respect. I love my honda and will continue to deal with Rob as long as he stays at St. Louis Honda.
1126padre
Sep 9, 2011
I am 62 and I can truthfully say this has been the best car buying experience I have ever had. Gina could not have treated me with more respect if I was her father. I had some issues that needed to be taken care of before I purchased the car and had to pospone buying it several times over a three week period of time. She never once showed any sign of impatience. She was nothing but professional and kind to me. I will reckomend anyone I know who is looking for a car to go see her. I commend the person who hired her and the finance man (whos name excapes me) because they are certainly a great asset to help be the best Honda dealer in St.Louis.
craigengland
Sep 8, 2011
Greg and Clayton were excellent. This was my first new car purchase,and it was a very good experience. My wife and I knew what we were looking for,and they didn't make us feel pressured to spend extra for options we didn't want. We felt like they were being straightforward with us about everything. I felt the price was very fair, too. The whole process was very relaxed, and we feel very good about the experience.
dmorley81
Sep 8, 2011
This is the second vehicle we purchased from Dave Mungenast St. Louis Honda (and the second time we worked with Candace Chelist) and we've been very satisfied both times. Candace and the other staff were eager to help, and we did not feel pressured at any time. We would definitely recommend them!
Conradra
Sep 8, 2011
Had a great buying experience from Honda again. Always professional and courteous and would recommend this dealership to anyone looking for a new or used vehicle.Visited other dealers in the area and not impressed with there strong armed tactics. Honda provided a good vehicle at a fair price. Which is all I'm asking for.Rick Conrad
src6103
Sep 7, 2011
After visiting some dealerships that provided the usual pushy sales tactics, I am grateful to have found St. Louis Honda. Rick Brennan in Sales was friendly, professional, knowledgeable, and genuinely interested in finding me the right car. The experience was a smooth and pleasant one, and he found me a great car for a fair price. I have had the car for just over one month and love it! Tom Barr in Finance was also friendly and professional. He helped get me a great rate and walked me through the financing process with ease. I have never had a pleasant experience with car financing until St. Louis Honda! Thank you, Rick and Tom! I really feel good about my purchase and about the way I was treated by the employees at St. Louis Honda. I would highly recommend St. Louis Honda and Rick and Tom.
sunyj07
Sep 7, 2011
Gary is a very nice guy. He offered rides for my wife and me, and spend 7 hours on our purchasing the car. He answered our questions patiently even after we signed the contract. We appreciate his help, and would love to recommend him to others who are purchasing a car and looking forward to a good buying experience.
tararumpum
Sep 5, 2011
The Sales manager Mike is too arrogant and proud. I decided not to make purchase a Honda Car after talking to this person. Have never seen such an angry sales manager. They claim themselves to be the best Honda dealer. They are the worst one in Missouri when comes to customer service. I suggest people to not to go there, and never meet with the sales manager Mike.
boysboysboys
Sep 5, 2011
Our experience buying a new 2011 Honda Odyssey from Dave Mungenast St. Louis Honda was very positive. We initially contacted Randy Graves, the internet sales manager. He worked with us to negotiate a great price and was very proactive in getting us the deal that we wanted. We then worked with Mike Banaskavich to finalize our purchase. We did have to wait a couple of weeks for our van to arrive - once it did, Mike finished the deal. Both Randy and Mike were courteous, professional, non-threatening, and very pleasant to work with. The did not pressure us in any way to make the purchase before we were ready. Overall experience was great. The only time we felt pressured in any way was getting the "hard sell" on the extended warranty from the business manager when getting our financing in place.
RDYOUNG
Sep 3, 2011
I bought my previous CRV at Dave Mungenast St. Louis Honda and was very impressed with the friendliness of the people at that time.It was for that reason that I went back there to look at the possibility of buying a 2011 CRV, which I did. I found the sales person, Mike Banaskavich to be very helpful and friendly. There was no high pressure, and all my questions were answered. Similarly, Dave, Gierse, the Business Manager was friendly and again, any questions in completing the transaction were answered.Overall, I felt it was a good experience and would seriously consider St. Louis Honda for any future purchase.Dick Young
curriefam4
Sep 1, 2011
Shan was excellent to work with, staying late to accomadate our needs and with a smile. She could not have made our experience any better!
Lyonwoman
Aug 31, 2011
Gina Bommarito was found by calling Honda Dealership from Eastern Iowa through-out Illinois and then finally Missouri from the Internet. I wanted a specific Honda Civic. I called her dealership, she answered the phone and helped us. We drove FIVE Hours to buy a car from her and would do it again. Its all about service with me because I am in sales myself. I know all I would have to do is call her and ask; Gina, Im in the market again for a Honda... Find me what I want... And she will...
C Newell
Aug 31, 2011
This is the second time I've bought a vehicle from St Louis Honda, and the second time dealing with Gary Kinder. Over the years I've had a lot of experiences with dealerships and, unfortunately, most have not been positive to a greater or lesser degree. St Louis Honda and Gary have been a welcome exception to that. I can't imagine having a better experience buying a car ( we bought one new and one used) than what we had with Gary and the dealership. The dealership is only minutes from our house, which makes it even better. I will certainly recommend both St Louis Honda and Gary Kinder to anyone who asks me about where to go for a new or used car. Keep up the good work!Clarence Newell
ajeffries1014
Aug 30, 2011
Shopping for a car is usually a stressful event for me. Rick Brennan and the staff at St. Louis Honda made my purchase of my vehicle very smooth and enjoyable! I am very happy with my purchase and will definitely continue to do business with them. In fact I was so pleased with my experience I have told all my friends and family that when they are car shopping to check them out!
cdstem
Aug 29, 2011
I was very impressed with the dealership. Courteous, friendly, willing to take time to answer questions. Made buying new car painless. Service was quick. The loaner car was added bonus.
Dan Taylor
Aug 26, 2011
Stopped by to get some info on the Insight. Wanted to compare it against the Prius. We have had some past experience with this dealership many years ago and purchased an Accord back then.After talking to the salesman we decided on probably purchasing the Insight but none were in stock. The salesman stated some were expected and kept us informed during our wait. Shortly after the car's arrival the salesman contacted us. We test drove and purchased the same day.Our experience with this salesman and others at the dealership were knowledgeable and helpful. They were not pushy and didn't try to make us purchase anything we didn't want.A day after our purchase we had the exterior/interior package done on the car. Service was quick and professional.Would definitely refer others. Oh yes, we love our 2011 Honda Insight. In fact we may end up purchasing another car from this dealership in a year or so.
hdafit
Aug 26, 2011
I had a comfortable experience purchasing a new Honda at D. Munganenast. Clayton is a personable, always available salesman who answered my questions and arranged on his day off my transportation to the dealership to receive the car when it was ready. I was able to receive the car late in the evening to suit my time schedule. The car was is perfect condition and arrived within the promised time period.
alicefoxhein
Aug 26, 2011
I chose Dave Mungenast St. Louis Honda because I have been using the car service department for 10 years and found all employees helpful, knowledgeable and honorable. I will always buy a Honda because of the quality and reliability of the vehicle, and since I totaled my 1994 Accord and walked away with only bruises.Candace met me on the lot and was immediately friendly. When I stated my needs, I was impressed with her knowledge of the price range I could buy. All through the purchasing experience, Candace was knowledgeable to a very high degree. This was a strong point for me. I felt very comfortable and safe in buying the used car based on her knowledge and experience.Another huge factor was her willingness to find the right car for me! Which she did!! I just love my 'new to me' car!
straubbj
Aug 25, 2011
I visited several Honda dealerships in the St. Louis area, and none came close in comparison to Dave Mungenast Honda. From the moment we pulled into the dealership, we were treated with nothing but the utmost courtesy and respect.Everyone involved in the process were extremely friendly, polite, and knowledgeable. In particular, Gina Bommarito, our sales associate, was of great help. She made the uneasy task of purchasing a new car as quick and as simple as possible. Without being pushy and aggressive, she made me feel comfortable and at ease during my time spent there.On top of that, she was also very thorough in following up with me over the phone and kept me well-informed throughout the process. She was great to work with and I will certainly be looking for her when my lease is up.
hkaraman
Aug 25, 2011
I had a flat tire so I went to this Honda dealer to get it fixed and had my 70.000 miles service done. I had the 70.000 service completed, however since the tire prices were so much higher than NTB, I decided to go to NTB for my tire change. At Mungenast, they patched up my flat tire (rotated it so that it was not at the front) and I drove to NTB. After getting new tires, then my car started pulling to the right. I called Mungenast to figure out why my car may be pulling to the right because in the end they did the rotation. And they told me in order to figure this out I need to go in and pay $160 in diagnostic tests! Are you kidding me? And they started blaming it on the NTB guys because they did something wrong... In any case, I got the problem fixed by the great help of NTB, it may be a discount tire store, but in terms of customer service they were way better than Munganest, they tasted the alignment and everything for free and put the tires in a way to reduce the pulling to the right. In the meantime, I complained to the Mungenast customer service department, they said a supervisor was to call me, but no surprise, no-one called me back. Horrible customer service in my opinion...
Mahacek
Aug 24, 2011
The experience of purchasing my new Honda Pilot was wonderful. Paul Hartge was very helpful and I never felt pressured into the purchase. All of the employees that I came in contact with were wonderful. I'm happy that I chose a Honda and that we went to this dealership, especially since I use to work there many years ago. It was very nice to see some familiar faces still there!
JPstenger
Aug 23, 2011
From the time we stepped on the used car lot, our salesman (Kurt Marty) met us, listened to our needs and directed us toward possible cars that may interest us. He answered our questions honestly and directly. There was no pressure to buy that evening. He made himself available and quickly found the answers to questions that he did not immediately know. After we decided on the vehicle for us, the negotiation went smoothly, quickly and efficiently. We felt that we got the best deal for our money and needs. We would recommend Kurt and St. Louis Honda.
kjgeringer
Aug 23, 2011
This was our first experience with buying a car from St Louis Honda. We were buying for our daughter who was living out of state. They helped us with the paper work to get her name on the car, so that she could establish credit. So the Finance Mgr was also a big help to us. Based on our experience, we are considering buying another Honda for ourselves in the next few months.
GHONDA
Aug 22, 2011
Sales rep was very quick at conducting the service provided. This is always a plus in my book. The paperwork was also handled in a very accurate, professional and timely manner. Some people today have time crunches so the services sometimes rendered to customers should be swift " Thanks alot Candace ". Sales rep was also very courteous and friendly. Keep up the good work............. A satisfied customer.P.S. Will most likely stop by again in the near future!
cbamat
Aug 22, 2011
Great deal and great service. Kurt was very nice and easy to work with and he went far beyond expectations when helping arrange for our sale and pick-up of the vehicle.
MARKOBRIEN
Aug 19, 2011
I purchased a 2003 Honda Odyssey from Mungenast Honda. My salesman ,Mark Wichman was great ,no games,no beating around the bush, just told him what I wanted and we made a deal.Tom Barr took care of my financing and warranty plan and I drove my new van home. I just had a service issue and Curt Yettke the service manager took care of everything for me. Thanks to Brian Johnson in service also . This van is my very first foriegn car. and I was a little aprehensive to say the least. I will tell family and friends of my buying experience at Dave Mungenast St.Louis Honda and I will also return for my next purchase be it used or new.Thanks so much to the whole team!! Sincerly, Mark O'Brien
Pechha
Aug 18, 2011
Rob was very accommodating. He answered emails and questions very promptly before we came into the dealership. He was very knowledgable about the car that I wanted and made sure I was completely satiisfied with my purchase. He worked hard to give us the best price. I would recommend him to any of my friends or family members.
vthompson
Aug 17, 2011
The experience of buying at this dealership was painless. I asked if they had any vehicles in my price range and had an answer within 30 minutes. Everything about the vehicle and any and all options of the extended warranty were explained thoroughly and all of my questions were answered to my satisfaction. I would recommend this dealership to anyone looking for a Honda.
prwhite6262
Aug 17, 2011
Clayton Patterson and sales team at St. Louis Honda made the purchase of a used Honda Accord a very satisfactory experience. The price was fair, and the condition of the vehicle was excellent upon delivery. I would highly recommend the dealership and using Clayton for future purchases.
ricker22
Aug 17, 2011
Clayton was awesome to work with and made the car buying experience less stressful. Customer service was a priority and I appreciate everything that was done to make the experience a good one.
ctatham
Aug 15, 2011
Randy went above and beyond the call of duty even insofar as responding to our questions midway through his vacation. Everyone is honest and upfront with their pricing and sales while maintaining very competitive pricing. We've now purchased 3 cars from them in the last 2 years and have been very happy with every purchase.
Ronald Danna
Aug 15, 2011
I met Elmer Watson at the dealership. I felt he was the type of salesman with whom I wanted to work. He sold the car.
danvenjr
Aug 14, 2011
Dave Mungenast - St. Louis Honda had the pre-owned car my wife was looking for and at a good price too. Our salesperson, Gary Kinder was great to work with throughout the car buying process. Gary was patient and did not try to hard sell us or play car buying games that I've experienced at other dealerships. This was a very comfortable experience and Gary did everything we asked to make this deal happen. Russ Sebastian was the finance person who helped close our deal. I was ready with my financing, yet I was surprised when Russ found a better rate. This was truly a win/win for us.
Jmontgomery
Aug 12, 2011
The whole team at St Louis Honda was great! Our car shopping was simplified with their knowledge and great service. The process of buying was efficient and smooth. The team worked well together! Thanks- love my new Pilot!!
rwagner14
Aug 12, 2011
The customer service I received from Randy was great. He kept me in contact with me on the status of the vehicle I ordered. He was concerned, friendly, and helpful. He searched to find the vehicle I was looking for and never treated me like a dumb woman!! He did everything to help me out and make me happy with the new purchase of my Honda. The staff at Dave Mungenast was friendly. I would recommend anyone to contact Randy Graves (internet sales) for your purchase. He will make you feel like you are his only client with great customer service and a smiling face!
rvickery
Aug 11, 2011
Good dealership to work with -- Rick was not trying to be slick or salesy. It was a quick, smooth, fair transaction with little BS. Thanks!
coreyiken
Aug 10, 2011
Rick was great! He listened to my needs and helped me get the car we wanted for a great price. When our vehicle was delayed in arriving, he and Jamie (sales manager) helped us out by putting us in another vehicle until our arrived. That went way beyond the level of service I've gotten from other dealerships. On top of that, our finance manager, Ivo was on top of everything as well. He made us feel like we were not signing out lives away butr comfortable and well informed of all the different options we had on financing and extended services. We are so happy with our purchase from Mungenast Honda and would wholly recommend them again and again to friends and family looking to purchase a new or used car!
sarahhill
Aug 10, 2011
We were moving to MO set to have our car shipped when we realized that we would have to leave our car and buy a new one. Moving is quite stressful and I was immediately concerned that this would be another headache, but was very pleasantly surprised. Clayton was awesome! I told him what I wanted and the color and he was off and running trying to find it for me. Apparently red Fits are somewhat hard to come by, but Clayton found one for me. A couple weeks later we decided to add a couple add-ons and again Clayton was very quick and responsive. I had questions about a couple other things and I always found him to be very helpful, personable, professional, and knowledgeable about my future car and how best to help me. When we finally showed up in MO at the dealership to pick the car up everyone was very helpful and they even let us bring our dog inside with us. I found everyone we dealt with to be very helpful. Ivo was great to work with and is still working with us on the extended car packages, even though we initially said no. I just can't say enough positive things about my experience with Mungenast Honda.
dobrochta
Aug 10, 2011
Mike informed me of an opportunity to upgrade my current 2010 Honda with a new 2011. He was able to provide an upgraded style for the same price that I was currently paying. He provided personal support throughout the sale. I was on a time crunch, leaving for vacation the next day and he made sure that a car was available and everything was completed in a timely manner. The purchase was easy, enjoyable, and painless.
Walshaw
Aug 8, 2011
Randy was very good at maintaining the lines of communication with us throughout the purchase process. Our Odyssey purchase was delayed (due to parts unavailability), but whenever I contacted Randy for an update, he was proactive in returning my calls. The fact that he provided me with his personal cell phone number is testament to the fact that he wanted the sales process to be a "high-contact" event.
dennis_province
Aug 6, 2011
I was in a bad situation with my old car and had a certain budget Tom did his best to help us and he found us a car that worked for us. was at % other dealerships that day and they did not wat to work with me. Tom did a great job ad we were very happy with his service.
devindes
Aug 4, 2011
My wife and I just got home with our new 2011 Odyssey. Randy, Ivo and Paul were phenomenal to work with. Knowing we were headed out on vacation, they helped us get through the purchase process in record time. They had the van ready and waiting for us, and the paperwork was a breeze. They were efficient, professional, polite and considerate. It is clear that they know their stuff! This is our 3rd Odyssey in 4 years, and we'll be back for more! (Despite the fact that my brother-in-law works for GM)Randy, Ivo and Paul - Thanks for all of your help. I am actually looking forward to the 16 hour car ride now!We'll be telling everyone we know about St. Louis Honda!
mototexas
Aug 3, 2011
I had a great experience with this dealer. I recently bought my first new car, and my salesman was very patient and detailed with the information provided. I would recommend this dealer and salesperson in particular for anyone in the market for a Honda.
ccoope22
Aug 3, 2011
I am giving top ratings to Candace Chelist and St. Louis Honda. Candace is extremely knowledgeable regarding Honda cars and provides excellent customer service. She was able to answer all my questions, was very friendly and I would recommend her to my friends and family.
kjd960
Aug 1, 2011
I visited 9 dealerships in the St. Louis area. I didn't know what kind of car I wanted, and only a vague idea of what I didn't want and what I wanted to spend. Kurt was AMAZING. He was by far the nicest and most patient man to help me find a car I loved. He even called when a car I was interested in came into the dealership, after the first one I was looking at sold. After being pushed off, ignored and getting half-truths and rudeness at other dealerships it was just soo easy to shop with Kurt and Mungenast. We have told everyone how amazing he was and how easy the purchase was. Especially since my mother had purchased a car the Monday prior at the #2 dealership in the state and it took almost 2 1/2 hours for financing and paperwork. Mungenast took maybe 30 minutes. We are so pleased and I really love my car. Thanks Kurt and Mungenast!!!!!!!
slupas02
Aug 1, 2011
It was a pleasure to work with Shan for the last week. I came to the dealership for a regular maintanence on my Honda Pilot and was loaned an Odyssey, which I loved. I spoke to Shan on Wednesday to obtain general information about the car, then on Thursday to set up a time to assess how much the trade-in value of my Pilot was on Friday. My husband and I decided to look at it together and meet with Shan on Saturday, and purchased the car. Shan was very nice in speaking with me on a daily basis and allowing us to have time to consider our purchase. She was friendly, knowledgable and upbeat. I also have to say Ivo, the Financial Advisor, was a great person to work with as well. We have owned 2 Hondas for 4 years now and have nothing but excellent service at this dealer, from the porters, to the service men, to the sales team. We have been impressed to say the least. We will be customers for life.Tori Sutton
Jim S.
Jul 30, 2011
Just bought my 3rd Honda from Kenny at STL Honda - I have no plans to go anywhere else. The service from the entire team was great!
lovethe314
Jul 29, 2011
Let me just start by saying, that I am GRATEFUL for Kurt and Tom both assisting me. Kurt was very honest, patient and caring for our needs. He understood our budget and worked with us without pushing us into something we would regret purchsing. Tom as very CONSIDERATE with our financial obligations and instead of throwing us with an extremely high pecertage, he took an extra step and found one 9% lower. THANKS!We will always come back to get our cars, especially if you keep these two employed with you or at least two with the same determination and support!
tacoma_guy84
Jul 29, 2011
I would highly recommend going to Dave Mungenast Honda for your pre-owned needs. If you like pushy salesman who are obnoxious, then don't ask for Kurt Mardy. If, however, you want someone who will give it to you straight without badgering you, then ask for Kurt. He got me a great deal on my trade-in and put me in an auto that fitted my needs instead of trying to put me in something too expensive or a ride I wasn't looking for.Tom Barr, who helped us obtain financing, was excellent. The guy is very personable, clear, and to the point. He didn't try to up-sell us on items we didn't need.
dzipprich
Jul 27, 2011
This is the third Honda we have purchased from St. Louis Honda since 1988 and the second from Gary Jones. In addition we live 40 minutes from St. Louis Honda and have had ALL of our service work done at St. Louis Honda. The store is always well kept, a excellent waiting area, friendly knowledgeable staff and provide shuttle service. IF... anything additional is found that needs to be repaired they are very accurate at estimating and always have the parts and I do not need to return to have the vehicle repaired.Gary Jones sold us our 2005 Honda and we asked for him when we stated looking for a new vehicle. Gary was and still is professional, knowledgeable, willing to take any amount of time to answer your questions and we never have felt we were being pushed into making a deal. When we purchase another car or if any of our family or friends we will recommend St. Louis Honda and especially Gary Jones.
lorilbrown
Jul 27, 2011
Michael Hillis, great salesperson to work with. Listened to what I wanted in a new CRV.I would reccomend you going to Dave Mungenast St. Louis Honda and purchasing a car from Michael Hillis.
Hamilton3
Jul 27, 2011
I have just purchased my fourth car there, because they do what they say and work within you budget, with no tricks. I have never left unhappy.
JasonRich
Jul 26, 2011
Rick Brennan has served my family in an amazing way for the past 4 years! We have always been pleased with his service, knowledge, integrity, and kindness. We have bought 2 cars from him and will definitely consider buying a 3rd from him when the time comes. Most recently, we were in a pinch and Rick went out of his way to find the perfect vehicle for our family and then work out a great deal that fit our budget. I have and will continue to recommend Rick to everyone! Thanks Rick!
snowcat5197
Jul 26, 2011
I want to give you some feedback on how excellent your Service Advisors are. My experiences with all of them have always been terrific, so kudos to each of them.Furthermore, on my recent visit for multiple services on my CRV, I was under Gary Opitz's care and advisement. He is probably one of the most professional, respectful, and action-oriented people I have ever interacted with. He is extremely knowledgeable, he ensures I understand everything, he explains the options, he works with me, and I trust him. He is so competent, that I always follow his advisement when it comes to my vehicle. Please remember, I have had great experiences with all your service advisors, and should have written a commendation or two before now, but I just spent a thousand dollars to get a lot of necessary work done on my 2002 CRV, and I am happy about it! I love my vehicle, and that Gary and all your Service Advisor's, 'have my back'. One final note, imagine your Service Center extremely busy, and Gary multi-tasking at Roadrunner grace and speed... well as I, or any client stands at the service desks, in a nanosecond Gary returns to the serene pace with the client, as if the place was slow as molasses and you are the only client. That's just brilliant. I don't know how he does that, but the way he handles heavy traffic in the Service center is that of a natural born leader. Please commend him on his excellence.
tlhack
Jul 25, 2011
this was my first time buying a car by myself. Randy was very understanding and patient with the questions and my freaking out about purchasing my new honda CR-Z. He was very knowable of the car. he met with me twice before the final decision was made. he explained all paper work and made sure I understood what was going on.
elisavannah
Jul 25, 2011
My husband and I dreaded the prospect of car shopping but knew it was time to renew our vehicles. Our goal was to find two used cars to replace our existing cars and stay within a specific budget. After weeks of looking online and finding nothing, I sent my husband and daughter out to visit some dealers to see what they had to offer. They met Candace Chelist of Dave Mungenast Honda and it was like a gift from heaven! From that time on the pressure was off of us! I guess I had a stereotypical "used car salesman" idea in my head and dreaded the wheelin' and dealin' normally associated with purchasing vehicles. None of that applies to Candace. From the first meeting she gathered info on what we wanted and showed us only what was within our specifications. If we didn't like it, she moved on, NO PRESSURE!! After purchasing our first car, she called to thank us and check to see if we were happy, any problems, etc. She kept looking for another car for us but only called when she really had a potential, not with just any vehicle. She has a gift for matching people with cars! She is personable, smart, and took care of all details while we sat in the ac and stayed comfortable. After we purchased the second car from her, she again called to check on us. Her business card will stay in our roledex and we highly recommend her personally as well as Dave Mungenast Honda.
Sherimorrison
Jul 25, 2011
All the staff I interacted with was very friendly, helpful, and attentive. all my questions were answered without pressure. Would definitely recommend the dealership and particularly Cris to others!
Lisakay7
Jul 24, 2011
When we were looking for a car for our daughter we chose to look at St. Louis Honda because in out minds there is no better dealership in St Louis. As two time St Louis Honda owners we were already familiar with the excellent customer service at St Louis Honda. We met Kurt Marty and bought not one but two cars for our daughter! When we first met Kurt we sensed that he might be new to the used cars sales but was professional, friendly and respectful our our budget restraints. After an accident we were in need of a second car and went back to Kurt who went above and beyond finding the perfect second car for our daughter. I would also like to recognize Max who showed us a car on a night that Kurt was off when we happened to drop in and look around. I would highly recommend St Louis Honda for new and used car purchases and recommend the wonderful service department. I have always experienced excellent customer service in the 8 plus years that I have been dealing with St Louis Honda and would never consider ever going anywhere else.
nicole.lato
Jul 22, 2011
My dad and I went looking for my first car. We went to honda first and met kurt. Kurt wasn't a pushy salemen that follows you around hounding you to test drive a car, or pushes excpensive cars at you. He respected our our budget price and was there to answer any questions we had. I would defanetly recommend honda and kurt to a friend! Thanks kurt!
rogergross
Jul 21, 2011
In terms of the various car salesman I've dealt with over the years, Randy was by far my favorite and my wife's favorite. I felt that Randy was able to cut through a lot of the back and forth with the negotiating process and he was able to improve somewhat on the original numbers. Ultimately, I felt that Randy got within $500 of the net price that would have made me ecstatic and I took the deal because I felt it was a fair deal. No complaints at all about Randy. I'd certainly suggest Randy to anyone looking for a new Honda.
bjpr
Jul 21, 2011
While I was at the dealership getting my 2007 Pilot serviced I asked for Gary Kinder in used sales. He had sent me an email explaining that the dealership was looking for used cars in good condition. When I met with him he explained some of the options for a trade-in and what the dealership would give me for my Pilot. We looked at 2010 in his inventory but I decided not to go with a used vehicle at that time. There was no pressure from Gary. A few days later he emailed with the promotion offer of .09 percent interest rate on new vehicles through the July 4th holiday. We decided to take a look and met with Gary. He outlined the cost of new vehicle and trade-in as well as the Honda Promise discount and what our monthly payments would be. He answered all our questions directly. There was no animosity or pressure. He wanted to sell us a car but was willing to work with us on pricing to make it happen. The color pilot we wanted had to come from another dealership but Gary kept us up on the timing and shipping of the car we purchased. It was painless!! We're thrilled with our new pilot and our low monthly payments.
tjdw926
Jul 20, 2011
We would definitely recommend St. Louis Honda. Everyone was very friendly and helpful through the entire process. Mike Banaskavich was very helpful in explaining the car's features. He was also patient when we changed our decision on the color at the last minute. He wasn't pushy at all and answered all of our questions and concerns.Mike did a great job.
gregb46
Jul 19, 2011
Gina was very nice and I feel we got a good deal. she was honest and didn't try any funny stuff. three more words
jenniferk635
Jul 19, 2011
This is our second experience with Dave Mungenast St. Louis Honda; the first was a year ago while we were helping my son buy his first car. Shan was our sales person at that time and we found her just by luck. She was great to work with, very friendly and understanding and took the time to make sure my son understood all the details. She made his first buying experience a pleasure.The second time we visited this dealer was to buy a vehicle for ourselves. Honestly, we had forgotten who we dealt with the first time, but by chance, we saw Shan walking out the door as we were driving up, which prompted us to ask for her once we got inside. Again, she was wonderful, very up-front about things and just a pleasure to work with.We would recommend anyone we know who is interested in buying a Honda to visit this dealer and especially to ask for Shan; they won't regret it!Jennifer & Dean Kassoff
usedcarhonda
Jul 18, 2011
Everything from customer service to quality of work, friendliness,experience & price were the best from any car dealership I have ever dealt with. Will go back when it is time for a new car!!
lw1191
Jul 18, 2011
I was treated very professionally by the sales person, Randy Graves. I feel that we were able to work out a very good deal on the new vehicle that I purchased. Randy was very pleasant to deal with and made the overall purchasing experience a positive one. I will recommend him to others that I know who may be interested in Honda products in the future.
jpro8404
Jul 17, 2011
Probably the most enjoyable new car purchase yet. Went to the dealership for an oil change on my Accord. Killing time I went to the showroom floor. Saw the Fit. Asked the porter, who's name turned out to be Brandon, a couple of questions about the car. His enthusiasm about the car perked my interest. I went home, went on line, read the reviews, checked out the options etc. Got an estimate on my trade in and sales price. Got a call from Randy. Went out to see him. Had the car waiting at the front door. Took a test drive and I was sold. Randy was totally no pressure, no games. Answered my questions,explained the car's features and options. Really has a great demeanor. Talked to Ivo the finance guy. Same deal, no hassles, no pressure.Great way to buy a car!
ddoebber
Jul 16, 2011
My wife wanted a red CRV EX-Navi 4WD Automatic which they did not have in stock. But sure enough in a couple of days they arranged to get what she wanted from the factory in an exchange of vehicles ordered by another dealer. We know that this deal took some extra effort on the dealerships part. We couldn't be happier.
oscardog
Jul 12, 2011
While vacationing in Hawaii on June 24, I made the decision to buy a new Honda CRV the following Monday (June 27) before having to return to work on the 28th. I proceeded to communicate with Randy Graves via email and phone (5 hour time difference). We negotiated a fair price (with a promise that any vehicle I chose, despite what add-on's were on the vehicle, would be at that price - the add-on's would be 'tossed in'), I used Honda.com and a photo text from Randy to choose my color and set an appointment for 10am Monday morning. I arrived at 9:30am and Randy was ready as was the car I had chosen. Randy really delivered. There were no surprise charges and those add-on's were, in fact, tossed in at no charge. This was a truly exceptional buying experience and I would recommend Randy and St. Louis Honda to all my family and friends.
lmcxtd
Jul 11, 2011
Tom was very friendly and accommodating! He went above and beyond to ensure my experience was a positive one. I received a great car at a great price and definitely recommend this dealership, Tom Wilkerson in particular, to anyone looking for a car!
careed54
Jul 11, 2011
Sam met with us over several weeks as we test drove and built understanding of several different models of Honda's from the 2011 and 2012 Civic, to the 2011 Accord, and finally to the 2011 CRV that we settled on. He was always curteous, willing to help with information, was very knowledgeable about Honda models and trim levels and values, but never pushy or in a hurry to make a deal for deal's sake which we really appreciated since we knew it was going to be several weeks or months before we made up our mind on make and model of car that we would buy. We test drove at several other dealers, and kept going back to Mungenast St. Louis Honda because we were treated best there every time, be it late on a Saturday, or during the week.
nikkibierman
Jul 6, 2011
Our experience at Dave Mungenast Honda was very positive, mostly due to the excellent customer service provided by Chris Dominguez. We will be back when my husband is ready for his next car and we will make sure Chris helps us again. He exceeded our car buying experienc expectations in terms of courtesy, respect, knowledge, and service. We were a little disappointed we could not get a lower price for the Honda Insight we purchased and would likely have walked away were it not for Chris. THANKS!!
pm-hill
Jul 5, 2011
Josh and his cohort Greg are knowledgeable, and willing to help. The dealership offfers the best service around. My experience dealing with Mungenast has been good thru 2 other leased vehicles, This 3rd lease is expected to go the sme way.
illinois fit sport
Jul 5, 2011
I live in central Illinois, about 3 hours from St Louis Honda. Since the March 11 earthquake and tsunami in Japan the Honda Fit Sport manual has become hard to find -- especially in the exact color I wanted, and especially since Honda had just reduced its financing to 0.9%, so all five Honda dealers in a hundred mile radius had sold out of the precise vehicle I wanted and could likely get no more for several weeks because of diminished production. I found one or two in my preferred color in St Louis. And though I found a few in Chicago, the online reviews of those sellers were abysmal. Not so with St. Louis Honda. I called them and was glad I did. Within a short time after my initial call an associate named Mike Banaskavich called me back and helped me secure a pre-sale and a trade-in.Mike Banaskavich was EXTREMELY helpful, knowledgeable and easy going -- and just all-around pleasant to deal with: he is interpersonally extremely perceptive and accommodating, he put me at ease, and he helped me secure a pre-sale and trade-in possibility over the phone. When I arrived the following morning for our appointment with my trade-in vehicle, he had everything ready; he assessed my trade-in and gave me a fair price for it, and when I counter-offered he was accommodating and responsive. One nice touch. During a brief wait in order to meet with Ivo the financing guy, Mike brought me lunch. He brought me lunch! Ivo Saric went over the financing with me. Not only was Ivo pleasant to talk with, he was extremely clear in laying out options. But he was not pushy. Neither Mike nor Ivo were anything but clear, above board, pleasant, warm, and responsive. They were not pushy and they did not rush me.There are some businesses that have clearly accrued a history of honest and fair dealing -- and you can feel it when you walk in the door. This dealership is one such place. The best car-buying experience I've ever had. Thanks, Mike and Ivo. I'm very happy with the car and the experience of buying it. You guys are great at what you do. I hope that what you do feels satisfying to you, because it should.
McBrown98
Jul 4, 2011
While my wife and I were considering the purchase of a new Honda Fit, we had occasion to drive by Dave Mungenast St Louis Honda and noticed their extensive inventory. I did an internet search of the vendor and made an offer via the internet, which is how I made contact with Randy Graves. From the beginning, Mr. Graves was extremely courteous, responsive, and professional, which is something I can't say for most of the other dealers I contacted. After a few weeks of negotiations, we finally purchased a new Fit from St Louis Honda. Our experience was a very good one. Mr. Graves and the rest of the staff treated us very well and provided us with exactly what we had been looking for. We won't hesitate to make him our first contact when we decide to pourchase another new Honda and have suggested to our friends that they should do the same.
Krenzke
Jul 3, 2011
We had a tough time finding the vehicle we wanted to rep;lace our 2008 Oddesy and kept on going back to Candace. She was great from the standpoint that we must have seen here six times looking at pilots on their lot. Candace took the time to make us feel welcomed each time we arrived and she was always pointing out the feathures and mileage of the used pilots so we became very familiar with the model and years of each on the lot. When we made the choice to purchase everything about the deal was easy for us, we received a very fair trade in for our Oddesy, a below market price on a beautiful 2010 Honda Pilot touring model and a friendly fiance person. We have always used Mungenast St. Louis Honda for our servicing and already knew how well we have been treated, to include the small but significant free car washes when you are in the area. I can only saw our purchasing experience was very pleasant, no matter how many times you visit shopping, and the team there, especially Candace are great to work with to get what you want. Thank you.
eddscheer
Jul 2, 2011
Easy sale process. No pressure. Great price. Car was clean and ready to go. Salesman was friendly and easy to work with. Showroom was clean and evryone said hello.
krummm
Jun 30, 2011
I would highly recommend St. Louis Honda and Gina Bommarito my salesperson. Gina was very knowledgeable about all of the vehicles at the Dealership and spent as much time as I needed to help me figure out which vehicle suited me the best. I bought a Civic Hybrid and I am very happy with it. I also had my windows tinted and the people at the service department were very courteous.
eliteexteriors
Jun 30, 2011
I new the salesperson and I trust him very much. I had already heard good things about the dealeship, and when I was in need of a vehicle I new just who to call: Kurt Marty at St. Louis Honda! Well done!Scott Fink
119Wrosehill
Jun 30, 2011
Candace was very nice , she informed me of every thing abount the car. She didn't let me wait too long in getting information.She is a real pro at her job. I would buy another car from her. Rachel Head
kmathina
Jun 29, 2011
Gina was extremely friendly and helpful. There was no pressure, I was able to look at and test drive whatever I was interested in. I told her what I was needing the car for and what price range I was looking at. She helped me pick out a car that would meet all of my needs.
jacob.wampfler
Jun 28, 2011
Tom was a very good salesman for my wife and I, specifically because we were in the market for a used vehicle between 10 and 15 thousand dollars. Once I told Tom our price range, he made recommendations based upon that price range, and strayed from our needs very little. He never pressed us to test drive or look at any vehicles we weren't comfortable with, and I feel like we drove away with the best vehicle to meet our needs. This was the first time my wife and I bought a vehicle as a married couple, and Tom made it a very safe and enjoyable experience. It was low stress, and we are very happy with our purchase thus far. I look forward to seeing Tom in the future, and I plan to recommend him to other people I know who may be in the market for a new vehicle.
kbonasch
Jun 28, 2011
Candace was straight forward and didn't waste any time. If you're looking for someone who is no nonsense and a pleasure to work with at the Certified Used Cars part of this dealership ask for Candace
pfeiffer2000
Jun 26, 2011
The experience that we had with Kenny was very pleasant. From the first time we talked on the lot until delivery of the van he was always friendly and never pushy. He also knew the vehicle and was able to answer any questions that we had. During the delivery there was an issue with the van. Kenny was able to work with his team and get the issue resolved prior to delivery. This reassured me that I had made the right decision about buying from St. Louis Honda. I look forward to this same level of customer service during all my return visits.
mitchr7
Jun 25, 2011
Car was clean when we received and people were friendly and willing to work with us on the price. Finance department worked with us to find us the best deal for a loan.
EmilyH16
Jun 24, 2011
Working with Rodger Harman was absolutely outstanding!! Rodger really listened to my needs and found me the perfect car, a 2011 Honda Civic. It had all the features I was looking for in a car, which shows he really cares about his customers and making sure they are satisfied with their car. When listening to Rodger, you can tell he is 100% behind the cars he is selling and truly is proud to be part of the St. Louis Honda sales team. One can easily tell Rodger is knowledgeable about cars, sales, and customer service. This was my first Honda purchase and I couldn't be happier with my decision. Having the opportunity to work with Rodger, truly made my experience one I will never forget. Due to my great experience, I plan to buy another Honda in the future, as well as refer my friends and family. I hope I have the opportunity to work with Rodger Harman in the future!
jfugel
Jun 23, 2011
I was interested in purchasing a used 2008 Honda Accord. I had visited most of the Honda dealers in St. Louis area over a period of a few months; some more than once. I came back to St. Louis Honda because of the inventory that they carried. No one else had the number or quality of cars that I was looking for. Additionally, on my initial visit to St. Louis Honda, I was assisted by Craig Newport. Craig was extremely knowledgeable and friendly. He really knew the product and had a low key consultative sales style. He represented the Honda product and St. Louis Honda very well.
benking
Jun 23, 2011
Bought a 2006 Odyssey and was very satisfied---the dealership always treated us right--- We felt very comfortable with the salesman, Robert Carroll---we also really like the Touring model we just purchased
hortsp15
Jun 22, 2011
Shan is the best sales person I have ever worked with. she even babysat our child while we signed paperwork. We also got a great deal on our cr-v and we are very happy!!!
mizzou2010
Jun 22, 2011
I wanted the Nav system and Rear Entertainment package on my Oddessy. They only had an Oddessy with the Navigation system but I was told they could send the van out and have the Rear Entertainment package added. The van came in and I bought it only to find out after I purchased it that the Rear Entertainment package that was put in is NOT the same as the standard one in an Oddessy. It's a 3rd party and you can ONLY listen to the system with headphones. It is NOT connected to the radio, CD sound system. Had I been told that, I would have not purchased the van this way. I've bought multiple Honda cars from Dave Mungenast but after this I would not come back and would not recommend a friend at this point.
simomk
Jun 22, 2011
the main reason I appreciate Mike Hillis is that he did not pressure me to buy and keep calling me as I made my decision for purchase.he was respectful to me and talked very little. He did answer my questions. I appreciate the fact that he showed me the functions of the car and did not make me feel stupid as I attempted to learn. he listened to me and gave me what I wanted,not what he wanted to sell. He was low key,yet had complete knowledge of the Honda product.
kas4g2
Jun 21, 2011
I had the best experience at St. Louis Honda with Michael Banaskavich. The service was wonderful and they helped me find the vehicle I wanted. I had spoke to other dealers and none of them were interested in helping me find "the right vehicle" they just wanted me to make due with what they were showing me. Mike made sure we found the vehicle that fit my needs and I was happy with. I would recommend Mike and St. Louis Honda to all of my friends and family!
siobhan023
Jun 20, 2011
Tom was great, very friendly and I feel like I got a good deal on the car. Everything always takes longer than you expect and if the timeline had been laid out for me, I might have opted to get them started and come back to sign paperwork. But when you think it is only "10 minutes more" you figure why not stay, so I stayed for about 2 hours more.
drdog1321
Jun 20, 2011
Very positive experience with a courteous staff. Never felt any pressure to purchase, just a very helpful group. My wife and I had to wait a long time to speak with the finance department (they had other clients in the office). Once we spoke with Tom, he were excellent. Have already recommended to others. Thanks to Curt, Tim, Mark, and Tom.
wjhanks
Jun 18, 2011
Candice was a pleasure to work with and I felt I received appropriate price on my trade-in and price of the 2011 used Honda Fit. My only confusion came at the end when I signed all the papers. Lots of documents and lots of requests for my signature had me in a spin. I didn't realize the cost of the extended warranty until a day later when I went over the papers again. Not sure I really needed it.
catcrazy
Jun 17, 2011
I just wanted to take a moment to let everyone know that Elmer Watson (my Sales Person) and Tom Barr (Financial Manager) have gone above and beyond the call to insure I have been satisfied and happy with the purchase of my 2010 Honda Fit. They have continued to assist me not only with regard to any questions that I have about it but also in coordinating various additions like paint protection and undercoating that will protect the vehicle for years to come. I am so pleased with the help and service they have provided.I have to say that I have never had this type of an experience before at any car dealership and believe me I have been to a lot throughout the years. I was treated with the utmost respect. I did not expect this after searching for a car and getting very discouraged along the way in a large part because of the way I was treated (not to mention some of the prices)! Every question I asked was answered and I was not made to feel rushed or pushed in any way.I was also given a great price on the car which made the whole experience even better.I do not hesitate to say please go to them when looking for a new or used car. You will not be sorry and it will be a wonderful experience!!
Traveler357
Jun 16, 2011
On June 10th I picked up my new Honda CRV from St. Louis Honda. It was a very good experience and my sales person, Shan Herwig was very helpful, courteous and knowledgable. She answered my questions, explained the details and followed-up with me to make sure everything was as it should be. Job well done.By the way, this is my second Honda I bought at St. Louis Honda, and my 2003 Accord I had serviced there for 8 years and was very satisfied. I have and will recommend St. Louis Honda and Shan Herwig.
karenmcgowan
Jun 15, 2011
Purchasing our vehicle with Paul Hartge through Mungenast St. Louis Honda was the most pleasant car buying experience we have ever had. Paul and the Mungenast team is friendly and always eager to please their customers.
alana106
Jun 14, 2011
Just had another great experience with Mike at St. Louis Honda. My wife couldn't be happier with her new Odyssey. We now have 4 vehicles from the Mungenast dealerships. (1 Accord, 2 Odysseys, And an Acura TL) Purchasing from Mike is always a pleasure. He always has the answers to all of our questions and concerns, regardless how fast my wife and I sem to fire them out. I'll always recommend Mike and St. Louis Honda. Everyone has always been very friendly and helpful. I wish Mike and his associates continued success.
famsfan
Jun 13, 2011
This is my 4th vehicle purchased from Rick Murphy. All of my experiences have been good, which is why I keep going back, and also refer friends there. The most recent experience was great as well. Not wanting to pay more than a fair price, I did some research, and also went to three total dealerships, and explained to each one that I wanted their best price upfront on a 2011 Honda Odyssey, and that I was going to make a decision within 3days. In my mind, all things generally equal, I would still pay a little more to stay with Rick and St. Louis Honda, even though I don't live close to them, as their service is great as well (and I live one mile from a competing dealership)Rick listened to this, and provided a quote within 20 minutes. No nonsense, straight shooter, and provided a documented contract to review. The other dealers did normal cheezy sales tactics. The second dealer finally gave me a quote, but would not let me take it to review the proposed contract to review. The excuse was lame and not factual. They also said it was their best price. The 3rd dealer could not even produce a proposal after 45 minutes of sales tactics. They were completely disorganized, it was a joke.The best thing is that Rick's price was truly best upfront. It was $1,500 below the competing bid. I am sure I could have gone back and forth with other dealers, including Saint Louis Honda and tried to save a few bucks, but I don't have time for that, and I respect companies who listen to their customers. Rick did that, which probably has a lot to do with why I keep going back.In addtion, the Mungenast Dealer Network service is stellar. Always a great experience.
patbathe
Jun 13, 2011
My wife had done research with various dealers in the area and found that the best deal was at this dealership. They were very responsive during this process and helped us get a deal done quickly. We had purchased our last car here as well and would do so in the future.
timmgambrell
Jun 10, 2011
Greg Raup was helpful, knowledgeable, prepared and flexible. I highly recommend him for vehicle sales needs. Ivo Saric made the financing process easy and obtained at a low cost to me.
cdl720
Jun 10, 2011
This was our second purchase from St. Louis Honda and both experiences have been great. Greg was a pleasure to work with and made the whole process very easy. We will be back.
tdla1
Jun 9, 2011
I bought my first Honda at Mungenast in 1997 and still have it. I bought my second Honda in Oct. 2010 and recently bought my third Honda (June 2011), all at Mungenast. Never thought I would be the owner of three automobiles! The quality of service, in addition to the quality of autmobiles, has made me a repeat customer. I am always treated with respect by everyone at Mungenast. Sam Martin assisted me in my most recent Honda purchase. He was extremely accommodating and demonstrated a relaxed style unlike my experience earlier in the day where I was approached with aggressive pressure and treated in a condescending manner. Thanks to Sam Martin and all at Mungenast for a continued great experience!
George Nicholson Jr.
Jun 9, 2011
Tom Wilkerson was very professonal and straight forward. I am very happy with the deal I made at Mungenast Honda. There finance guy in per owned cars got me a great deal. When I informed him I could work with two credit unions I have accounts with he contacted both of them and got me a great interest rate saving me the time and effort of going to contact them myself. I would recommend Tom as a sales person to my friends.
jnice3273
Jun 8, 2011
Gina was great to work with. I appreciated that she did try hard sales tactics. She was very personable and is a real asset to the dealership. I look forward to working with her on future purchases and I will recommend her to my family and friends.
raj_asap
Jun 8, 2011
I am very satisfied buying my 2011 Odyssey from St. Louis Honda. They are very friendly and mostly transperent. I got the quote via internet and didnt have to haggle the price. Their price is the lowest and fortunately i got 0.9% APR which saved few thousands overall. I would certainly recommend them wihtout any second thought. Especially I would appreciate Randy Graves and Shan Herwig who helped me through the purchase.
stewby
Jun 7, 2011
I recently purchased a car from Dave Mungenast (Stl Honda) on south Lindbergh in south St. Louis, County, MO and had a very enjoyable buying experience. The dealer representative that I worked with was Randy Graves the Internet Sales Manager for the dealership. The process went very smooth and Randy was very professional during the whole process. I would highly recommend this dealership!
fwilliams7238
Jun 7, 2011
The salesperson(Josh)was professional, friendly and most imporant, gave us a feeling of trust and confidence. The trade in price was fair and all the options to buy or lease were detailed for us. I have had dealings with this dealership in the past so my confidence level was high going in and I was not disappointed. Dave was friendly and able to get us through all the paperwork in a very efficient manner.Had a slight problem after delivery and everything was handled quickly and without question.
rar1949
Jun 6, 2011
Randy was one of the best Guys to work with he went well out of his way to help Me and my wife. I had called Randy on his personal cell phone on Memorial Day morning and he called me back and we had discussed prices on his time off which I thought was nice of him to spend part of his holiday to talk to me. I think this show pride in his job and ultimately shows in the pride everyone takes at St. Louis Honda for the job they do.
kimvangel
Jun 4, 2011
The sales staff was friendly and helpful, and the selection of cars at the dealership was good. We did not like the pressure sales on the extended warranty, but the rest of our experience was positive. We love our cars so far!
drkkntyahoo
Jun 4, 2011
I want to express my deepest gratitude to Mungenast St. Louis Honda for the superb service in purchasing my new 2011 Honda Accord. New Car Sales Representative Gina Bommarito helped me choose a vehicle to meet my needs. She is very courteous and professional in her work and I highly recommend her for any future customers. And as great as Gina is, New Car Finance Manager Dave Gierse went above and beyond to assist me with getting my vehicle to fit my budgetary limitations. I truly appreciate the effort he put into helping me through this process.They characterize the highest standards one hopes to encounter at a dealership and I am exceedingly pleased with the decision to have purchased from Mungenast St. Louis Honda.
bsandler
Jun 4, 2011
We purchased a new honda from Randy Graves. He was excellent to work with. He was very knowledgeable about the cars, financing . He promptly returned calls and got our deal approved. We gave him our budget and he helped get a deal approved that we were very happy with. It was a pleasure dealing with this dealer. The finance /business team were also very responsive and knowledgeable.
RickyK
Jun 1, 2011
This is the fourth car that I have gotten thru Dave Mungenast/St. Louis Honda over the past 8 years....all from my favorite sales person of all time, Mike Banaskavich. An Accord, an Odyssey, and now my second Honda Pilot. This is a top shelf dealership, and Mike is a very knowledgeable, low pressure customer service/sales person. I recommend everything about this dealership, from customer service, service, followup, etc.
matthewhsu
Jun 1, 2011
St Louis Honda (Dave Mungenast) was not the first Honda dealer I visited, but it was the final choice I went with. I sent out emails to dealers when I decided to buy a CRV at the end of April, Randy immediately replied with all the information i needed. I spent time at a couple of other dealers but I was not very comfortable with the salesmen's pushing you to buy strategy. That's why I like St Louis Honda and Randy's more "no pressure" environment. Randy asked exactly what I wanted but unfortunately there was no such color-model match in their inventory and the next match would come in on June 10, but he managed to find me a car in some other place and delivered here 2 weeks earlier. I would recommend Randy Graves to any Honda shopper, he's very knowledgeable and friendly, this car purchasing was far less stressful than I thought with Randy's help.
m097817
May 31, 2011
Rick helped me immensely in making the right choice of SUV. I did my on-line research on a varity of SUV makes and had narrowed it down to a used Honda. After learning what options I wanted, Rick suggested that I could buy a new 2011 model for just a little more. It didn't take long for me to see the advantages of buying new. I am extremely happy with my decision, thanks in a large part to Rick taking the time to learn what I really wanted.
jandamoreno
May 28, 2011
We had been shopping around with several types of vehicles in our mind thinking that the price would limit us to a vehicle that we would not really be interested in. We spent some time at a few dealerships and even started discussions with them however when it came down to it we just were not comfortable with the people we were workin with. When we went to Dave Mungenast St. Louis Honda we were immediately delt with by friendly professional staff who made us feel comfortable and didn't even bat an eye when we said we wanted to have the vehicle inspected before making a purchase. Whereas the other guys spend quite a bit of time trying to talk us out of it. Not to mention the price was much better. However my husband would have liked to barter a bit more and try to get it even lower.
sweetiepie07
May 27, 2011
I am thankful to God that I was able to purchase a Honda from the St. Louis Honda dealership (Dave Mungenast). The price is more than I wanted to pay. I did not like the fact that you were not willing to negotiate the price especially when I had the opportunity to purchase a honda the night before from another dealer out in St. Peters (Napalton)for a better price but I wanted to do some more searching and I was also in need of a new/used vehicle rightway. There were a few problems that I encountered with the car once it had been delivered but I do thank the sales representative Candance Chelist who worked very hard to make sure my problems were fixed. She was very pleasant and professional. I want to thank Brett Mathis for handling the problem with the front windshield and getting it replaced. I can say that the credit rating your dealership has received and the awards it has gotten for the service they provide to their customers and their purchases is outstanding.
Mick McDonough
May 25, 2011
Mr. Harman was very friendly and easy to deal with. He made us very comfortable and went out of his way to make our experience memorable. He was very knowledgeableand we did not feel like we were in any type of pressure situation, more like friendsdiscussing various aspects of automobiles and their features. In answering ourquestions he was conversational and to the point, yet thorough.We would very much recommend Roger to any car shopper. He left no stone unturned indiscussing the features of the Honda CR-V and comparing it to other models. In short,this was an extremely positive experience because of Roger's easy-going, helpfulattitude. Capped off by having the opportunity to say hello once again to Mr. JamieBurkard, our good friend, we came away as extremely satisfied customers, put atease by the professionalism that we encountered.
Whitrowd
May 24, 2011
Michael was very knowledgeable about the vehicles and was always able to explain the reasons for the different options. He wanted to sell me a vehicle and seemed to have confidence in what he was selling. He was never "pushy", however, and that made the overall experience much more pleasant. I will definitely go to him again for any and all of my automotive needs.
alan razeghi
May 24, 2011
I was extremely impressed with the service and knowledge provided by Mr. Robert Carroll. He is friendly and very helpful. He made the process of buying a car hassle free. He answered any and all questions I had. He was very courteous and went out of his way to make the customer feel important. I highly recommend Mr. Carroll and the great people at Mungenast. Thank you all and keep up the great work!
crawfojd
May 23, 2011
Mungenast St. Louis Honda has proven to be a very good dealership for both sales and service experience. I have bought two new cars at the dealership in the last three years, and found the sales and service staff to be excellent. I have always felt the staff goes out of their way to show top notch customer service. Jim Crawford, Waterloo, IL
Sandra Bowe
May 23, 2011
I gave a great review to St. Louis Honda and Craig Newport because I think I was treated fairly and with great courtesy.I was really still looking but found a car that I liked and was not pushed to buy now.I came back the next day and closed the deal on a car I am really enjoying and the Certified sticker meant a lot to a single woman looking for a car. Craig was great with information and answered all my questions AND the interest rate was great, too.
patrick.lane9
May 23, 2011
Gina was great, so was Ivo the finance guy! Gina was friendly, courteous and was great helping me make my first new car purchase in many years. I'd recommend her to my friends and family. They also gave me a great price on my trade in and gave me a great warranty with my new car. Thanks Gina!
rkevint
May 21, 2011
This dealer does not use pressure sales tactics. Left a VW dealer due to the pushiness of the sales team. Bought my last two cars at this dealer and now am pretty sure the next time around I'll go back. They realize you may need time to make a decision when buying a car and do not try and rush any of the process.
CathyN
May 21, 2011
After my car got totalled I had to do unplanned and quick car shopping. I read Consumer Reports, then visited several dealers. I explained that I was looking for a small, fuel efficient quality car with perhaps a bit more cargo space. After showing me smaller cars, at a couple of dealers the salesman kept on asking me if I would rather look at SUVs. Repeatedly. At one I tested a Fiesta, commented that it was a nice car, but the ride seemed pretty noisy and rough, and found out that a tire was almost flat. The salesmen didn't offer to get me another Fiesta to try, then when I wanted to test a Focus, found he had gotten the keys to the only stick on the lot, and again didn't offer to get another. Here I am needing to buy a car and he didn't seem too interested in selling one to me.That wasn't the case at Mungenast St. Louis Honda. Sam Martin was very knowledgable about the cars and obviously enthusiastic about Hondas, and willing to do what was necessary to sell me a car, but without the hard-sell pressure. We discussed what I was looking for, and he didn't try to pressure me into something bigger and more expensive. He showed me the Fit, test drove it, then showed me the Civics and told me about the 2011 vs the new 2012, and I took another test drive. I said I liked the Civic, but needed to look at more cars, and again Sam didn't try to pressure me to buy on the spot, only told me again how great Hondas were and the level of service that Mungenast provides. Went back the next day after testing a couple of other brands, told Sam I had tried a car that was nice but didn't do turns well, could I try a Civic on some back roads? Sam got me a Civic and went on a drive back behind the dealership that showed that yes, the Civic handled quite well on turns. At that point I was pretty sold on the Civic, but didn't want to make a decision right then and again there was no pressure, just a reminder about Honda quality. I decided to buy a Civic a couple of days later, and the process went fairly quickly despite a snag with financing that got worked out. When I picked up the car Sam made sure that it was absolutely sparkling clean and showed me the features and how to work the tech. If you're not willing to work for the sale and enthusiastic about what you're selling, why should I buy from you, whatever it is you're selling? Sam and Mungenast Honda were definitely enthuiastic about Hondas and willing to do what they had to do to make the sale. I really love my new Civic!
bdbnkr2004
May 16, 2011
I recently purchased a new 2011 Honda Civic SI from Dave Mungenast Honda in South County. I've got to say that I thoroughly enjoyed my buying experience for a number of reasons. 1) I actually started the inquiry by working through their website. It was intuitive, easy to navigate and when I started to get more serious about the purchase I was able to inquire about the vehicle I chose quickly and easily. 2)Once I'd made my initial contact via the website I was contacted by Randy Graves the dealership's Internet Manager within minutes. 3) The dealership sent me 9 finance options before I even walked in the door. It was all so easy.I made an appointment to meet Randy later the same day. Once I arrived he explained the dealerships process, had my car appraised then took me for a test drive in the car I chose. Throughout the process Randy and the rest of the team at the dealership took a positive, professional approach to selling me a car. He made the process easy and answered all of my questions along the way.Once I'd determined that I wanted to go forward with the deal we'd agreed upon, Randy introduced me to Dave Gierse, the Business Manager. Once again, Dave was so easy to work with. This has been one of the best experiences I've had buying a car and I'd highly recommend work with both Randy and Dave.Thanks,Burnis
msanket
May 16, 2011
great customer service,Friendliness,Quality of Work is good.nice car price,Surprisingly good power for a six cylinderInterior quality is good for a car this priceEasy to use controlsSmooth rideHandles greathas great passing powerlooks greatsafegreat headlights
richardstlouis
May 15, 2011
Car buying has always been perceived by me as one of life's necessary evils, somewhat akin to the dentist and taxes. This is coming from a corporate sales rep so even I was jadedThe experience OI had with Rick Brennan at St. Louis Honda was nothing like that. In fact it was more of an honest discussion of wants and needs on the cars (I also bought a used one for my daughter) we were looking at There was no shuck and jive just honest conversation.I would highly recommend Rick, he new his stuff and there was no fast shuck and jive. If all sales professionals behaved this way it would be far better for everyone.
Susan Sandeen
May 13, 2011
I am the kind of person that dreads getting a new car. The last time I got a car was in 2002. Gina Bommarito was very nice to deal with, answered all my questions and returned any calls I made to her promptly. I am happy with my new Honda Fit and love the leather interior work done (it is beautiful). I would recommend St. Louis Honda and Gina to anyone.
Marc Rivest
May 11, 2011
I appreciated all the efforts the guys put in to get me financing via Honda USA. Still dont understand why Honda US will not finance me on the fact that I am Canadian...I have owned Honda's before with Honda Canada. Anyway, good experience.Only negative would be that the they should communicate more with customers to give status on progress. I had to call many times, left messages and no one would call back in a timely fashion. I also had to go to the dealer a few times to get answers, status and get it going....I have already recommended the dealer to co-workers.
jwelke
May 10, 2011
I was at another St Louis dealership and had an almost comically bad experience-- very hokey and poor service and was treated like I was a know nothingSt Louis Honda was attentive and I felt a little less like I was being taken advantage of in the whole new car buying game
kjfowler
May 10, 2011
Hi, I just wanted to tell you how pleased we were with the service we received from Robert Carroll! He was so Helpful and still is by the way. My husband and I had been discussing purchasing a new Honda CRV for a while but, just didn't want to commit to a car payment! We made a call to Dave Mungenast St. Louis Honda on a late Monday evening. We talked to Rob and he told us about the very very low finance rate that was about to end that night and we decided to come on in and see for ourselves. Well, with Robs hard work and fast service, we actually picked up our new CRV on Tuesday after work! I was very impressed with Rob as he went out of his way to make this possible for us. He stayed late Monday and Tuesday and had all the paperwork ready when my husband came in on his late lunch break. Not to mention that he actually picked him up as well! We have always done business with Dave Mungenast as far back as when he opened a shop on Gravois in South St. Louis. That was what made me want to come back there for my CRV and we are soo glad we did!Thank You,Kathy and Jim Fowler
amccorkell
May 9, 2011
I am a previous Honda owner so I had high expectations of my new purchase. Randy was easy to work with and understood exactly what I was looking for (and didn't push what I wasn't looking for). Once I got to the dealership to pick up my car, he had everything ready and waiting for me. He made sure I understood all of the functions of my new car and even followed up with me several days later to ask how things were going. Honda truly has a great reputation and Randy further satisfied my decision to continue doing business with St. Louis Honda.
Rich Warren
May 9, 2011
We returned to Honda because we are happy with our CR V and we pleased with our salesman,Rob Carroll. He was friendly and listened to what we looking for in our next vehicle. They offered us a reasonable amount for our trade in and worked to make purchase manageable. I have been talking up this Pilot and our experience to everyone that listens. We are very happy with our buy!
kessymichelle
May 9, 2011
I had an excellent experience at St.Louis Honda. I choose St.Louis Honda because my mother had bought a Honda and had a wonderful experience too. I had special financing needs and everyone was so helpful from the very start from the receptionist, the super nice and helpful salesman, Tom W., who answered every question i had, and Tom in finance who made the deal happen. I couldn't be happier my first new (new to me) car I've ever had and thank you so much for making it happen and such a wonderful experience. I will recommend this dealer to everyone and continue to service my vehicle there and buy my next one there. Thank you,Kessy Pusateri
jdrotskoff
May 9, 2011
I dealt with about 5 dealerships, and Randy at Mungenast was easily the most communicative, friendly, and best to work with. He worked on a very low-pressure basis, but was very sensitive to our budget, and all other needs surrounding our purchase. We couldn't have been happier with this car-buying experience. We would definitely buy another vehicle from Randy and Mungenast.
das0005
May 9, 2011
Michael was very informative about each of the CRV's that I looked at. He guided me to the service department to get the protective service for both inside and outside of my CRV. Also programmed the auto lock on my automobile. Very pleasant and friendly.
kentuckygrl2089
May 8, 2011
I recently bought my car from Mark Wichman. I had a very good experience.But when it started acting up i took it to the service department to get it checked out. Brett Mathis was the man I spoke to. He told me that the test to diagnose my car would take an hour or so, so I had someone pick me up and I told him to call me when it was done. I got a call like 3 hours later telling me it was all done. So I went to the dealership to pick it up. He told me that he performed the test and he told me what was wrong. Then he told me he couldnt do anything til monday because my warranty company wasnt open til monday.I said ok. Then he told me that I could pay the 89.95 today that way on monday when I brough my car back I would only have to pay 10.00 for the rest of my deductable for my warranty or if it wasnt covered the diagnoses was taken care of. So of course I paid it. I asked if there was anyway I could get a loaner car because my car likes to sparaticaly die while I am driving, he told me that he couldnt do that so I just took my car home. So I was talking to mark my salesman and he told me that Brett told him that he couldnt diagnose it. When mark asked him why he said I didnt have an appointment. First off I made my appointment on Wednesday May 4, 2011 for Saturaday May 7,2011 when I initially brought it in. So I DID HAVE AN APPOINTMENT!!!! And he told me he DID diagnose it. So which is it, he DID or he DIDNT diagnose it???? I am not sure I trust the service department anymore. And if the Mungenast Family likes to hire people like BRETT MATHIS I think I will probably take my business soemwhere else.
bilron
May 8, 2011
I had a very good experience at St. Louis Honda. I looked at and drove several makes over several months. I had no experience with Honda but was impressed with all the features and they had the color I really wanted. Joe Basler was very helpful on my first visit. On my second visit I was still looking but Josh Ulrich was very personable and very helpful in answering all my questions and telling me the advantages in owning a Honda. When I bought and picked up the car, all at the dealership were friendly and very thorough. I have only owned three cars (all new) in my life and had not bought a new car in 25 years so this was a bit of a scary experience since the cars are so different. But, Josh made it easy and I feel very good in the decision I have made.
earl changar
May 7, 2011
I do not know the quality of the dealership since i just bought a new car. However, If Gina Bommarito is a indication of how my experiences will be in the future, i should say I am in good hands. She was terrific, what she couldn't answer she found the answers immediately. She was honest, nice and receptive. Jeff did my paper work, explained it well and was very efficient.However that i say this, i bought a $30,000 car and if Dave Jr. walked in my front door i wouldn't know him. I got a letter from him, but is there really a Dave Jr.?
mrgateshistory
May 5, 2011
Shan Hawig did a fantastic job of working with me to find the right vehicle and the right price. Start to finish, the entire experience was the best I have ever had in purchasing a vehicle. I will recommend St. Louis Honda to everyone. I look forward to doing lots of future business with Shan and the dealership.
sdollard1202
May 4, 2011
Everything with Kurt was great. He was friendly, followed up with us, and did a great job. We greatly appreciate his help!The only bad experience we had was with the finance guy. He told my husband where to sign but did not explain things. He made it appear that the extended warranties were not optional. So now we have to cancel all of these things which is quite a hassel
fatboyharley
May 4, 2011
I tried something new this time while purchasing a new vehicle. I did all of my negotiating over the internet and as a result I feel I received a great price and also saved myself a lot of time. Randy Graves was very proffesional and gave me what I consider to be a graet price. I work a lot of hours and I had very little time to shop for a vehicle. Randy even went as far as to arrange for me to come into St. Louis Honda when it fit my schedule, even when it was his day off. The process was quick and pain free.This purchase makes the third Civic I own now (2006, 2009 and 2011). I have purchased all of my Hondas from St. Louis Honda and I love the service I receive. I love their service department and I can't imagine a better one out there. Randy made this a very memorable experience and would like to thank him for his effort to get me the best vehicle, at the best price, hassle free. Thank you Randy.
cherylew
May 4, 2011
I was overall very happy with the customer service at Mungengast Honda. My sales person, Rick Murphy, was friendly and found me on the lot beginning to look at the CRVs. He was not pushy and listened to what my needs were. He was knowledgeable about the car and took time to show me different features. His demeanor is professional and down to earth. After some price negotiations, I feel I got a pretty fair deal. I would advise to do some research with cost of car and invoice pricing.
qsmom
May 4, 2011
I was very happy with the experience I had at Mungenast Honda. I started my search online, and sent in a request to get more information. I was contacted within an hour, and began working with Randy Graves. Randy made my experience easy. I was limited on time and spoke with Randy about stopping in on my lunch hour. He was very respectful of my time limitations and was ready for me when I arrived.After my test drive, I was expecting to face the not-so-fun task of having to haggle to get a fair price on the car and on my trade-in. I was very pleasantly surprised to find that Randy made my experience easy, and it was handled in a very friendly manner. We were able to work out the details very quickly. I was able to pick up my car the next day when I again was limited on time.I would definitely recommend purchasing a car here, and would purchase again with Randy.
rrmehl
May 3, 2011
We had a horrible day before we arrived at the dealership. Gina made our experience wonderful and we are very pleased and thankful. This is the best dealership we have ever dealt with. We were treated great and all of the extras that this dealership has are wonderful.
samary jack
May 3, 2011
For Internet sales, St Louis Honda's Randy Graves was awesome. He was prompt to respond to my requests, upfront with my concerns, respectful of my knowledge level, gave a thorough presentation of what the dealership had to offer a custumer and was willing to work with me to get the deal I wanted done. Follow up was prompt,start to finish. On delivery day Shan Herwig, a super friendly staffer, greeted me on time and guided me seamlessly through the process. With such a customer friendly and knowledgable staff, I highly recommend St Louis Honda as the place to buy a new vehicle over the Internet. St Louis Honda's web page was also excellent to review inventory and how to contact staff. First class all the way around.
kevinkarsch
May 2, 2011
I first visited Sam and St. Louis Honda to see the Civic that I was interested in purchasing. After getting a few online quotes, I went back to the dealership as it is closest to my house. I actually didn't receive the lowest price from St. Louis Honda from the online quotes, but I gave them the lowest price and asked them to beat it. Sam was very accommodating, and ended up giving me $450 lower than even the price that I asked for. Overall, Sam was incredibly knowledge and friendly, and my car buying experience was extremely positive at St. Louis Honda.
maupin44
May 1, 2011
The new accord we purchased is our fifth Honda, we loved them all, never had any problems with any of them. Always had good resale value. Dealership is professional and friendly, you are never pressured, Kenny Rauth has worked with us on all five of our cars, we will be back again and again. Thank you, Ken & Dorothy Maupin
ankmstark
Apr 30, 2011
I had an excellent experience at Mungenast St. Louis Honda. I am a returning customer because of my previous experience and was not disappointed. Randy Graves and the rest of the staff were courteous and informative. I felt like I was getting a fair deal on my new car and my trade-in, without hassle and without driving all over town to get the best price. My New Honda Accord was delivered in the expected time frame, clean and ready to drive. So far, our new Honda Accord has met our expectations.
jrickey
Apr 29, 2011
The 0.9 financing took me to the Honda website. We have a good friend, Ron Ribolzi, who works at Mungenast Honda and has always treated my son well, so I went to that particular dealer. I had a few questions so I emailed the dealer and received immediate response from Randy Graves. Then I had another question and he again responded immediately. In his email he said I could call for an appointment. He found two cars for me, I made the appointment and was greated right on time. Everything went so smoothly, I couldn't have asked for anything more. Randy went over the features with me and was able to answer all of the questions I had regarding the car. I left there in my brand new, clean 2011 Honda Civic. I will return to Mungenast and Randy Graves for my next car purchase and will recommend both to anyone looking for a Honda.
jack buchheit
Apr 28, 2011
I have had 7 other cars from this saleman and enjoy working with him. There are dealership that are closier to my house however the service department workd hard to keep me happy and makes it easy for my wife or myself. I have neaver had a problem and my salesman alway makes sure I am treated well
meg01018
Apr 27, 2011
My experience at Dave Mungenast St. Louis Honda more than exceeded my expectations! Everyone at the dealership was very pleasant to work with, from the greeter, to my salesman (Craig Newport), and Ivo in the finance department. Craig Newport's customer service throughout the process of searching for and buying a new car was unparalleled. I told him what I was looking for, and he found the perfect match for me. I could not be happier with the SUV, the dealership, or my salesman. I HIGHLY recommend Craig, as well as the dealership to anyone looking for a great vehicle with great customer service. I am loving my new Pilot, and will continue to do business with St. Louis Honda for years to come!
juliap1033
Apr 27, 2011
I came in the dealership to look at the Fit and the Civic models. Clayton was very patient and took his time with me. I would have liked to pay less for my car. I was told there is no markup at all on this car, therefore I had to pay the list price I do hope I was told the truth. I am enjoying driving my new car.
dblanqua
Apr 27, 2011
I shopped for my new Honda Accord online on a Saturday evening. I already knew exactly what I wanted, saw that Mungenast had it in stock and made an offer online. I really thought that I would get a response on Monday (the next regular business day). Much to my surprise and delight, Randy Graves responded to me almost immediately. We negotiated quickly and set Tuesday as a day for me to come in, sign paperwork, and drive home in my new car. Randy was and excellent sales professional and I would refer anyone to him. (The only downside of my Tuesday evening purchase was the amount of time it took to get the paperwork done. I had prepared in advance by completing and submitting the online credit check so, I thought it would have taken much less time to finalize things. I will admit that part of my frustration about the length of time for paperwork was due to my lack of knowledge about what all needs to be done, but it still seemed to take a long time - hours.....)
egmaxey
Apr 26, 2011
Randy, the Internet Salesman, answered my inqueries quickly and in detail. He returned my calls immediately. When I came to the dealership, he was tied up with another buyer, but immediately introduced me to Pat. Pat and the Finance Manager Ivo answered all of my questions, got a decent bid on my trade in and worked out my financing to my satisfaction, in just a couple of hours. It was a pleasure working with all three of these very professional individuals. The Saint Louis Honda Dealershop on South Lindberg was a joy to work with.
jimrhodes
Apr 26, 2011
My experience with St. Louis Honda was great from the start of my vehicle search. From my first visit (not pushy) test drive, which the salesman was very informative about the features of the car, the followup calls checking to see where I was with making a move, and to followup visits and test drives. And when I was ready to buy, everything went very smoothly. I was surprised of how painless and easy it was to buy and drive my new car home. Thanks Paul! And Mike!Jim Rhodes
dtrachsel
Apr 26, 2011
We started the process of searching for a new car in January and narrowed our search down to 3 cars one of which was the Honda Element. Randy Graves was very patient throughout this process and very helpful in guiding us with our decision. I did not feel pressured in any way which I appreciated immensely. I would recommend Randy to any of my friends or family interested in a Honda.
newhonda4me
Apr 26, 2011
Visiting a car dealership and purchasing a vehicle is probably one of the most stressful and aggravating transactions for most of us. Upon pulling into the car lot you quickly feel your fight or flight instinct kick in as you notice the typical car salesperson eyeing you up and coming your way. You already know the game, youre trying to buy the right car for the right price, and theyre trying to take you for everything you have. After a blitzkrieg of chatter, verbal promises, and sinister Im lying straight through my teeth smiles, they really start putting on the pressure at least, thats been my experience each and every time until now. I had the pleasure of working with Rick Brennan at Dave Mungenast St. Louis Honda. He was an absolute professional that NEVER pressured me, NEVER acted put out after numerous trips to talk with him and test drive cars, and ALWAYS treated me with a genuine smile and went out of his way to help me with my decision. He is a diamond in the rough, and its no wonder he is so successful at what he does. If you are thinking about purchasing a vehicle, do yourself a huge favor and talk with Rick. If he doesnt have what youre looking for then so be it, but at least youll get to know what its like to deal with a true professional in the business, and what you should expect anywhere else.
dennisHonda
Apr 26, 2011
My wife and I both purchase Honda Accords from Dave Mungenast.Randy really drew us into the dealership with his internet pricing. Shan worked with us and Randy to make sure we found the cars styles we wanted.We would highly recommend Dave Mungenast to anyone looking to purchase a car.
peterthiru
Apr 26, 2011
I went to buy a new car with this dealership and found it was an amazing experience. The service was great..no hidden costs. straight price what they can offer the best. that is what I liked the best. it was a very reasonable cost. the service people were very friendly and helpful; especially Rick Murphy and Randy Hughes. I strongly recoment anybody to go ahead and meet with people.
barbroselind
Apr 25, 2011
As a single woman I have purchased several cars on my own. I must say some of those experiences have been very difficult and unfair. Not so at St. Louis Honda. I was very comfortable with Rob Carroll. He was very patient as it took two visits for me to make up my mind. Actually, he was extremely helpful by listening to me and then finding the best car. I appreciate his experience and willingness to answer all my questions and to be there to walk me through the whole process....even when we went past closing one evening. Even before I completed the sale one of the women employees (not the receptionist) found a porter to remove the plates from my old car so my daughter could leave. I knew I was early and my saleman was not due for several minutes. It didn't matter, she helped me with my immediate concern. Wish I knew her name.I am so happy with St. Louis Honda. First of all, everyone was very helpful and the showroom and service area is bright, clean, and breathes efficiency. I trust they will not let me down when I need service. And the location is within a few miles of my home, which is helpful and I would recommend to anyone looking for a car. I was happy with my new car from the moment I left with it. I would tell everyone to ask for Rob Carroll; he was great to work with since he was knowledgeable about the whole process and also concerned about what I wanted and needed.
martyhenry
Apr 25, 2011
Gary is knowledgeable, takes the time to answer all of your questions, and is low key. I knew the kind of car I wanted and had identified this one to test. I was not pressured to look at more expensive cars or to add additions I didn't want. Additional programs were offered at the time of sale and when I declined there was no pressure to take them. Gary stayed with me for a considerable amount of time the day I picked it up while it was being prepared for delivery. I knew what was happening every step of the way.All in all, it was a painless car purchase. How often can you say that?!I have been a customer of St. Louis Honda's service department for 9 years. I find this level of service and approach to customer service to be consistent across departments. This is an overall exemplary dealership.
dkblatt
Apr 24, 2011
Rob Carroll was great to work with. Found the car we wanted and worked well with us on price. We had a trade in which they looked at right away and priced fairly. Worked with us on using our credit card and cash to purchse the car. Whole event was easy.
farwipa1
Apr 24, 2011
Had the best car buying experience in my many years of "haggling" with dealers. First time used an internet approach and this was fast and pain-free. Randy treated this more like a business deal and the pricing was in-line right from the start with no back and forth negotiation required to get to the point we both knew would be needed to close a deal. When we went to the showroom to make the final arrangements, everything was ready and we walked out with a deal I was completely satisified with in 1 visit. No hassle, I was completely surprised it could get this style of negotiation when buying a car. Paul FarwigSatisifed buyer
ErinW
Apr 23, 2011
Randy reached out to me personally after I did some initial research on the Mungenast web site. He gave me a great quote on exactly what I wanted, helped me set up an appointment with him on my timeline and kept in touch via e-mail, which I prefer as a woman on the go. Before stopping in to see him, I visited two other dealerships that morning to make sure Randy's quote was as good a deal as it seemed. Turns out, it absolutely was. Randy saved us time, a significant amount of money and the anxiety that comes with walking into a sales room cold. He gave us a great deal, showed us all our options and helped me drive away in a great new Civic. On top of all that, he was friendly and knowledgable, and I could tell he loved connecting good people with great cars. I have already recommended him and Mungenast Honda to friends based on this experience. Thanks, Randy and Mungenast Honda!Erin Walsh
jhankins84
Apr 21, 2011
Had a good experience with this dealer and salesperson. Everyone who helped me with my purchase was friendly and not "pushy" at all like you come to expect from car dealers. I did not feel pressured to make a decision, never felt like the dealer was just trying to make a deal, I felt like they were concerned that I would be happy and comfortable with the purchase I was making. Was never pushed to buy a more expensive model than I had planned on. Overall a nice experience and not at all what I had expected from shopping for a new car.
balloonpit
Apr 21, 2011
Gary was very responsive and available for even the smallest of questions. He did his very best to make sure that we received a good price for my trade-in, which is what made the deal. Tom in finance, was also a delight to work with, on that end of the deal. They both made the whole experience completely painless, in fact, pleasant. And I really love the "new to me" car. (BMW Z4 Convertible) Too bad Gary isn't in charge of weather, as I know he would do his best to make that better. Mostly, he was kind. I liked that.
1Bigkid
Apr 21, 2011
I recently purchased a new Honda Accord at Dave Mungenast St. Louis Honda on S. Lindbergh. I couldnt be happier with the car. Everything on the Accord works flawlessly. This car is truly a work of art and a real pleasure to drive. This is the first time I have ever taken the time to write a review about a car buying experience, but I was so inspired by the Royal treatment I received at the dealership that I felt that other people needed to hear. This was, by far, the most painless new car purchase I have ever made. I would like to take a moment to mention how much I enjoyed working with Paul Hartge and his handling of every aspect of the purchase. Paul is a seasoned professional who knows the product line well but more than that, he adds a personal touch that made me glad I chose Dave Mungenast St. Louis Honda. Paul made the whole process an enjoyable experience from start to finish. No hassles, just answers. I look forward to working with Paul when I buy my next Honda from Dave Mungenast.
baughga
Apr 20, 2011
Dealership is close to where I live. Family member purchased automobile from same salesperson a few years ago. Excellent reputation for service. Knowledgeable, friendly, and accommodating sales person. We were easily able to agree on price. I really like this vehicle - an SUV that drives like a car.
mcasserly
Apr 20, 2011
I was shopping aroung for a used Honda Pilot and looked at all of the dealers. I stopped into Mungenast Honda and they had a few that I was interested in. Craig Newport assisted me and took a couple for a test drive. He was very professional and not pushy like some of the other salesmen at other dealers. Overall the experience was very smooth and hassle-free. I brought in my wife to look at the Pilot and to also test drive it. She loved it.She was very pleased with the way the paperwork and price worked out. That is the worst part of buying a car and this time went very smooth. Overall, I would recommend Mungenast Honda and Craig Newport to anyone looking to buy a new or used Honda. ThanksMatt Casserly past/current owner of 12 different Hondas Matt Casserly
cody592
Apr 19, 2011
This was an extremely pleasant transaction, no hype, no "sales/price games', no pressure. We worked with Richard Brennan. We told him what we were looking for and he took his time in showing us what he had. He did not try to upsell us into something we did not want or need. We financed through the dealership's finance office. We were offered various options, but never pressured. We ended up with a terrific APR on our loan.Although we live an hour and a half away from the dealership, we will certainly come back for our next automotive need.
pdlugosz
Apr 19, 2011
Very helpful, and very knowledgeable. Cars were very reasonably priced, and came with a warranty attached (to some of them). The sales person was very good about weighing the pros and cons of each car based on my needs.I was very impressed with the selection, the ease of actually purchasing the car (paper work, ect). I did not finance the car, so I cant opine on that aspect (interest rates, load fees, ect).
trishie1
Apr 19, 2011
My car buying experience with Randy Graves was excellent. He was helpful and knowlegable about the product. He was very easy to work with. Before I drove away he made sure that I was familiar with the car. I would recommend him as a sales person.
jgauvain
Apr 19, 2011
Rick Brennan was great to work with. He went above and beyond to make sure we were happy with our entire purchase experience. He took the time to go over the financial details and the details of the vehicle. Rick stayed after closing to make sure the deal was finalized and he followed up with us since we have had the car.
cort623
Apr 18, 2011
Craig Newport was very straight forward and honest with me the entire time. He spent the whole time showing me he was working to get me the best deal and making sure I was happy with my choices. When we asked about something that wasn't possible he didn't give us false hope, he let us know right away what was possible or not.
gspences
Apr 18, 2011
Mike was very helpful without being pushy. Great selection of vehicles. He spent a lot of time after the sale going over the features of the Odyssey, even called us in the evening to make sure we were doing ok. The dealer had the van ready and clean for our pick up time. In addition to Mike, we were greated by other sales force on many occasions. Even after we told them we were working with somebody, they still assisted us to answer questions or look up keys for a test drive. Very friendly dealer.
schneiders
Apr 18, 2011
It was a very effcient process and I never felt pressured in anyway to purchase a vehicle. Even after I made my choice of vehicle known I didn't receive multiple calls and email to make me feel "pressured" This I appreciated the most. I would recommend this dealership to my family and friends I didn't get a response from another area dealer and the 3rd one I contacted is still leaving my lengthy messages pleading for my business. Great job!
Bill Sinak
Apr 17, 2011
I have been looking for a good used car for quite some time. I know Shan Herwig personally so I gave her information on what I was looking for and the price range I had to work with. Shan called me when something was traded in that she thought I might be interested in. I came very close to buying a used 2008 Dealer Certified Honda Civic which I was allowed to take home for a weekend to be sure I liked it. This began a trust relationship between me and St. Louis Honda. While talking with Shan in the show room a brand new 2010 Honda Fit caught my attention. It was a little more than I had hoped to spend but Shan and the dealer worked with me to get the price down. So here I am the owner of the first new car I have ever purchased in my life (I am 71 years old). I felt no pressure to upgrade from my orginal decision. Shan simple presented facts about bying used verses new and the information given helped me to make what I believe was a good decision. I am on a fixed income and bought the Honda Fit because it will give me good gas mileage cnd I hope many years of good transportation without costly upkeep. It is also easy for my wife and I to get in and out of. Some of my adult children have Honda's and they swear by them. I am hoping I can look back many years from now and tell others that you can't go wrong if you buy a Honda. Dave Munganest St. Louis Honda has a great reputation in the St. Louis area so I am counting on great service.
kfanger
Apr 16, 2011
I had a very good experience working with Sam. He listened to what I wanted and made it happen. I am completely pleasedwith the deal I got, and am very happy with my new CR V. I will recommend Sam to my freinds and neighbors.i rank my experience a 10.
maag1
Apr 15, 2011
This is the second Honda that we have purchased through St. Louis Honda using Rick Brennan during the past couple of years. In additional to the two new car purchases, I also worked a great deal with Rick by Internet/Email looking for a used car as well. In fact, there were times when I would send an email late at night while catching up on email and Rick would email me back immediately!Rick is very quick to help via the Internet forum and although he is assigned to Used/Internet Sales, is also always willing to work with us on new car purchases. Actually being able to do some of the haggling on-line saved us a lot of time in this particular purchase.Before buying our first Honda, Rick came recommended through two friends and after having purchased the first Honda, we actually learned that another friend of our had used him as well.I would recommend St. Louis Honda to anyone and encourage them to see Rick for their new and used purchase needs.
parsonsd
Apr 14, 2011
This was our second purchase at this dealership in the past six months and each purchase has been extremely easy. Tom has been knowledgable on the cars we bought and was friendly and couteous to deal with. Other reps at the location were also friendly. We had something on the gas door release break before we finalized the purchase, the service department fixed it without issue.I am recommending this location for any future cars purchases for my friends and anyone who asks.
reidslu6
Apr 13, 2011
St. Louis Honda provides customers with tremendous customer service. I have now purchased three Accords from this dealership and would not change a thing. My salesman, Robert Carroll is a pleasure to deal with. All of the salespeople are friendly and do not pressure you for a sale. They truly work as a team rather than fighting over a particular sale. Mike Hillis helped me when I was waiting for service on my '08 Accord, which resulted in my trading up to the '11 with a great deal. The finance manager is friendly and knowledgeable. After the sale, you can always expect great things from the service side.
tlang48
Apr 13, 2011
The Salesman was very knowledgeable of the vehicle we were interested in and he explained the features in an understandable fashion. The negotiation for the price of the new car minus the trade in went fairly quickly, although my disadvantage was not knowing the true value of my trade in. Working up the paperwork for the sale went quickly and the car was ready when we completed that task. The salesman then spent quite a bit of time with us in the car to once again go over the features of our new car before we went on our way.
lksebastian
Apr 11, 2011
I was researching new cars online, and have always liked the Honda CR-V, and came to the St. Louis Honda site. I took advantage of the Quick Quote option on the website, and was contacted by Randy Graves (Internet Sales Manager). Last Saturday I went to the dealership to look at the CR-V's, test drive and talk to Randy about pricing/financing. Everyone at the dealership was very friendly and Randy answered all of my questions and provided me with all of the information about the car. My trade was evaluated, and I was offered what I felt would be a fair value for it. I left agreeing to come back on Monday with my husband to take a look and potentially close the deal. Last Monday we returned and were referred to Rob Carroll. Rob worked with us to upgrade from the original LX model we had been looking at, to an SE model. I qualified for the special financing Honda is currently offering....and by the end of the evening, I headed home in my first brand new car! The overall experience was very positive, and I would work with St. Louis Honda once again!
smoore985
Apr 8, 2011
While completing the financing on my new Honda Accord I mentioned to Dave Gierse the Business Manager that I was selling my 2004 Honda to my daughter and would like to get it cleaned up (remove scratches and fix a gouge in the dash board). Dave arranged for me to meet their interior & exterior service contractors through Dave Hesse in their Pre-Owned department. Dave set me up with Ed Rosenkoetter (Automotive Reconditioning Company) and Dennis Barnes (Paint Tech). I couldn't be more pleased with their work. They both performed miracles and when done the car looked brand new. Ed fixed the dash board for free and Dennis gave me an extremely reasonable rate on his work.I am blown away by the extra mile that Dave Gierse went to after I had already completed my purchase.You can't go wrong with St. Louis Honda and their outstanding staff ... Mike Banaskavich (new car sales), Dave Gierse (Business Manager) or Dave Hesse (Pre-Owned Sales).
Captkirk77
Apr 8, 2011
Even though we were purcahsing a used car, Rick Brennan treated us like we were purchasing a luxury car. He was friendly, knowlegible and prompt to return phone calls and emails. Never had i or my wife had such a great car buying experience. You can rest assured that we will come back to st. louis honda and hopefully Rick will still be there to assist us.
dgsandfort
Apr 7, 2011
Mr. Graves was very polite and non-pushy. I enjoyed working with him. This was one of the most enjoyable purchase transactions I have had. Everything was done exactly the way Mr. Graves told me. My only wish is that the dealership were closer to my home.
laclede2
Apr 7, 2011
The whole experience at St. Louis Honda was wonderful. Things have certainly changed since the last time we bought a new car. Basically, Rick, the salesperson, pointed out the features of the car and then let the car sell itself. There was no pressure and dickering over the price. Everything was aboveboard and transparent. Rick, again was very straightforward and explained everything, so we knew just what to expect through the whole process. No high pressure and no switches. Oh, also, we love the CRV. It is a perfect fit!
justplainpaints
Apr 6, 2011
When I had pulled onto the Honda Dealership that day I was pretty bummed, I had all ready been to other dealerships that day, and had been looking overall for about three weeks. The salesmen/women I had been dealing with kept pushing toward something I really did not want or was out of my price range. Tom Wilkerson came out to see how he could be of asistance and he was great from the get go. He listened to what I was looking for and stayed in my price range. Then he went through everything with me, every step of the process. No pressure and very a relaxed vehicle purchase. I have highly recomend him and your dealership to all my friends and family. Thank you so much!
sylonap
Apr 6, 2011
I would to recommend St. Louis Honda to everybody.They are very friendly and ready to negotiate price. It really depends on you how much you pay. I have bad experience with different Honda dealer from St. Louis area. When I was buying they were very nice but when I had 2 accidents and tried to make a deal with trade-in they tread us very bad.I hope that St. Louis Honda will provide the same quality of customer service and they will be my new destination with my 2 cars.If you consider Honda stop by St. Luis Honda, be prepared how much others pay and you will be happy with their offer.
garyhlisah
Apr 6, 2011
I gave Dave Mungenast a perfect score because this is the second time we have visited them to look for a used ac ar and this is the second time my wife and I have walked away very happy. From beginning to end, Tom and Shan we very helpful in helping us make the right decision on the perfect car for us in our price range.
johnf35
Apr 6, 2011
I changed models after we had agreed on a price. No problem, just adjusted to the more expensive model. Everything was friendly. Got KBB for my tradein. Second car from these people. Perchased the CRV EXL. The car is much quieter than the SE. Love the 4 disc brakes.
Charles C. Box
Apr 6, 2011
We originally went to only look - I had not researched Honda. Ms Bommarito's willness to WORK WITH us,to get answers about the SUV, final cost & trade in made the sale. If it had not been for her abilities & non-pressure sales we would have walked. Her info on the vechicle was correct and we are happy. There was a small problem was handled quitly - with Ms Bommarito taking action that insured that we we taken care quickly of and I got to work on time! You asked the "Why" it's Ms Bommarito's sales ablilty - if the rest fo St Louis Hondas' departments are of the same calibre I will be very satified.Charles C. Box cdbox01atcharter.net
mlderhake1950
Apr 5, 2011
The Salesperson was extremely helpful in getting me the vehicle I wanted at a great price. The trade-in offerred for my existing vehicle was exceptional. They quickly responded (via phone & e-mail) to all my communications. The Salesperson was very knowledgeable about the products and spent a lot of time going over the numerous features with me. The extras I wanted for my new vehicle were readily available at the dealership and did not have to be ordered. They were installed at the time of delivery.I traveled over 100 miles to this dealership and would do it again. It was worth the trip. I would highly recommend this dealership to anyone wishing to purchase a new Honda.
georgedennis
Apr 4, 2011
I have to say that overall, it was a very pleasant experience. No run arounds or long waits to check with the manager type stuff. I'll get free car washes and oil changes and their service department looks very efficient with lots of guys to help check you in. I'm pleased with the deal I got and the people I worked with.
geoco
Apr 4, 2011
Mr. Maxey was informative, but low pressure. We came in for some information; he let us look over the available Odysseys and take one for a test drive. Then he didn't pressure us when we said that we wanted some time to think about it. We left and called back in a couple of hours, saying that we wanted the van. He was very helpful when we came back. We were so happy with our car buying experience. We have recommended Mr. Maxey and the dealership to friends.
Cathy Meyer
Apr 3, 2011
Our experience at St. Louis Honda was an excellent one. Mike was a knowledgable salesperson and understanding about our special needs in a vehicle. I have been telling friends and family about my positive experience at St. Louis Honda. The showroom and service areas are comfortable and family friendly.Cathy Meyer
schliemann
Apr 1, 2011
My salesperson, Gina Bommarito was great to work with when I went looking for a new car. Dave Mungenast was the first dealership I visited when comparing vehicles and after three other visits, I came back to Mungenast to work with Gina to finalize my deal. She worked very hard to meet my demands on the vehicle and the price. We negotiated on a few items but we finally agreed on a price and accessories. Gina managed to keep me and her finance guy happy. I highly recommend asking for Gina at Dave Mungenast.
Suzetteab
Apr 1, 2011
Mike Hillis is great. This is the fourth car we've dealt with him on buying/leasing and it's always been a great experience. I recommend him completely. I was already leasing a Civic but wanted to get into something a bit more sporty - the new CR-Z was a perfect option - great looks, great performance, fun to drive and all the bells and whistles you can ask for...navigation, cd player (that pops out of the dash - very 'kit' car!), CVT shifting and the gas mileage is amazing! My first fill-up showed me that tank one got me 44 miles to the gallon. Wahoo!!!
gjc866
Mar 30, 2011
Fantastic experience start to finish. Purchased two Hondas in two days from this dealer. High class, professional staff and dealership. The vehicles were a new 2011 Accord and a pre-owned 2003 Civic LX. Cars were delivered spotless, dealer was knowlegeable and no pressure. This will be our fourth vehicle from St. Louis Honda in 10 years.
DCyvas
Mar 30, 2011
My husband took care of all the details before I visited the dealership to pick up the car and take care of the paperwork. I, therefore, was not involved in any of the pricing or options on the vehicle. Randy showed me the functions of the car; i.e., the stereo, seats, steering column, etc. Randy was very friendly and helpful. I wouldn't hesitate to have a friend/relative contact him to purchase a car.
sky901
Mar 30, 2011
Craig Newport was our salesman. Very friendly, nice guy. The car we purchased had a price already dropped $5000.00 so there was no dealing. Price was firm. It was a pleasant experience trying to knock down the price. We would recommend Craig Newport to others and Dave Mungenast.
ptw914
Mar 28, 2011
I found that Michael Hillis, as a representative for St Louis Honda, offered a great and friendly experience in leasing a new Honda. This is my second experience at St Louis Honda and with Michael. He anticipated every need and guided me expertly and smoothly in making the transition in the purchase(lease) of a new 2011 Honda. I will more than likely go back to him when it is time to trade in for a 2014 Honda.
Tinker's Toy
Mar 28, 2011
For me, car shopping is not fun. Used car salesmen have a reputation for being smarmy and I ran into a few in my quest for a vehicle. But not so at Mungenast. Craig was a real person without the high sales pressure tactics. He asked about our budget and worked hard to make sure we got the vehicle we wanted for the price we had budgeted. I LOVE my new car (2008 Accord). It was spotless, smelled wonderful and had a full tank of gas. Craig sat in the vehicle with me before I left and went over everything with a sincere desire to make sure that I was safe and satisfied. Of all my car shopping experiences this was by far my best. I will recommend Mungenast Honda to friends and family and will also recommend Craig Newport as the man to see!!
whunds
Mar 28, 2011
I have owned 68 cars since I started driving in 1974, some new some used. This was one of the most enjoyable purchasing experiences I have had. Greg was very knowledgable and answered all of our questions. I did not feel like it was a real pressure situation. This is my 4th Honda and I own a Acura MDX as well.
Donna Pierce
Mar 27, 2011
Our experience of purchasing a 2011 Honda Element with Greg Raup was exceptional. We hadn't planned to buy this car, but his calm demeanor, along with the inventory of vehicles, caused us to take the plunge. Greg was always solicitous of our thoughts and didn't try to hard-sell or convince us against our will. He and the dealership are "top of the line" in our experience.
sharielford
Mar 26, 2011
This is the second preowned vehicle we bought from Elmer since mid January! After we had such great service from Elmer for our middle son's car, we decided to go ahead and see what was available for our youngest son, who is 17. We contacted Elmer, who still had our contact information, to let him know what our interest was this time. Elmer was so prompt in contacting us whenever something of interest became available. We did decide on the 2006 Civic...our experience with Honda's has been so good we wanted to stay with the brand. It was such a huge convenience having Elmer keep his eyes open for us! Otherwise, we would be running from dealer to dealer to see what was out there at that time. This way, our confidence in Elmer and the Honda brand made this purchase very easy and it seems he did all the pre-work for us!! We truly appreciated that! I have already recommended both Elmer and the St. Louis Honda dealer to some friends who have kids the same age....and need cars!
aleybabb
Mar 26, 2011
Greg was so friendly and patient with me as I chose my used CR-V. The price was amazing and the price for my trade was more than fair. The only thing I wasn't completely satisfied with is that my title took about 10 days to get into the dealership. It was not a big deal, but I was anxious to register my car and get my new license plates. I would send all my friends to St Louis Honda
cchartier
Mar 26, 2011
I recently purchased a used CRV Honda from Dave Mungenast Honda. This was my first purchase from them... I only wish I had worked with them before. Having totaled by previous Honda- I was pretty nervous about even driving another vehichle, let alone having shop for one. My sales person- Candace Chelist made it easy. I had noticed my soon-to-be Honda when my other -half drove me around various lots on a weekend. Not ready for sales talk and nervous about driving an unfamiliar car ... I simply went home. The following Monday morning, I called to inquire about the vehicle...Candace anwered all my many questions and encouraged me to come out that very day and try the vehicle that I liked, as well as others. There was no stress or pressure- she was awesome and I must say very brave to ride with someone who still had car accident jitters. Long story short...I fell in love with my new-to- me Honda. Dave Mungenast's staff all made it so easy ...it was like one stop shopping- and they did all the work of making it happen. I will continue to do business with this dealership. My last two prior vehicles were new; and, I still did not get all the follow up calls and letter thanking me for my business like I have with Dave Mungenast Honda. This dealership made me feel like they sincerly cared and valued my patronage...I was not just a number. Thank you Candace and congrats all at Dave Mungenast Honda for doing such outstanding job in service and product.
amys518
Mar 26, 2011
I went in to St. Louis Honda to take advantage of Honda's Financing deal. Mungenast was recommended to me by friends and family. We were greeted immediately upon walking in the front doors by several smiling people. I was told to ask for Jaime, but he was with another customer and Gina offered to help until Jaime was finished. We never needed Jaime because Gina was great and took care of everything. She answered all our questions, never pressured us and helped us make a final decision. Within an hour they had appraised my vehicle for trade in and were working up a deal for us. The trade in value was more than fair, if not tilted in the buyer's favor. After the deal was struck we met with the Finance Manager. I don't remember his name - Jeff or John maybe, sorry. He was just as great as Gina, no pressure, made the deal easy to understand, and he worked up several options for our budget. I had purposely kept my previous car for 13 years because I dreaded the buying experience. While buying a new car - and having a car payment for the first time in 9 years - is stressful, St. Louis Honda made it easy. I will definitely tell everyone to go to St. Louis Honda for the best deal and the best treatment.
deborahmowery
Mar 25, 2011
From the moment you walk in the door until you drive off the lot in you new vehicle, people at the dealership are making sure you are taken care of. Always having someone at the desk welcoming you as you enter the building is a nice touch. Getting a fair deal is wonderful, especially at a dealership so close to home.
brisse
Mar 23, 2011
The car buying experience has greatly improved over the years. Mike Hillis was our salesman and was great to work with. From the start of the car buying experience there was very low sales pressure, helpful with answering questions and followed up after the sale. The dealership is clean, easy to access and an up to date modern facility. The entire staff was friendly and offered assistance. I feel Honda's basically sell themselves, due to their reliability and safety ratings. I neglected to buy the extended warranty, I understand repair bills may exceed $2,000 dollars, but I felt that was a little steep. Especially since I was already paying a premium price for a new vehicle. We bought a Honda Odyssey Touring minivan and so far are very pleased with it. Like many growing families, we needed more space; a Honda vehicle is an excellent way to protect your family while on the road. Hopefully, I don't have to buy a new car for several years, but if so, I'll be returning to Dave Mungenast St. Louis Honda and looking for Mike Hillis.
galaske9
Mar 23, 2011
Candace was friendly and very knowledgable. Probably the best experience I've had with a car sales person. Was able to assess our interests and requirements. Very forthright and to the point. Made follow up calls to see if she could be of service. Tom Barr was also a pleasure to do business with and was very helpful even with information unrelated to the sale (i.e. helped finding contacts to clear up the erroneous information from the credit bureaus alluding to my death).
MSUGRADLT
Mar 22, 2011
IF I HAD KNOW ROBERT I PROBABLY WOULD NOT HAVE WAITED SO LONG TO BUY A FAMILY VEHICLE. HE WAS THOUGHTFUL, CALM, PATIENT, NOT OVERPOWERING IN ANY WAY, AND MORE CONCERNED ABOUT MEETING MY FAMLIES NEEDS THAN HIS OWN OR THE DEALERSHIP. ALL IN ALL IT WAS A GREAT EXPERIENCE WITH ROBERT. I WILL SAY THAT I DID VISIT THIS SAME DEALERSHIP A YEAR AGO AND THE SALESMAN I SPOKE TO THEN WAS CONDICENDING AND RUDE. WHEN I LEFT ON THAT DAY I SWORE TO NEVER RETURN TO THIS DEALERSHIP AGAIN. ON A WHIM I CALLED AGAIN THIS YEAR AND ROBERT ANSWERED THE PHONE, I AM CERTIAN THE ONLY REASON I BOUGHT A VEHICLE THIS TIME FROM THIS DEALERSHIP WAS BECAUSE OF ROBERT AND HIS CUSTORMER SERVICE.
BillRagsdale
Mar 22, 2011
I gave ratings of "5", except for "overall experience", which I gave a "4", and "price", which I gave a "3". I would give the price for the CR-V a "5"; however, I thought the price for the optional additional package that we agreed to (exterior and interior treatment) was high, and I have no way of knowing if that treatment was actually applied. I feel like the optional additional packages are a high pressure sales attempt to raise the overall price and resulting profit to the dealership.
whughes314
Mar 21, 2011
Mike was courteous, professional and knowledgeable about the Honda lineup in general and the CRV we purchased in particular. Great followup after the sale in dealing with the dealer installed options. Everyone we had contact with at the dealership was extremely friendly and helpful. The process was organized and efficient.
mhauser
Mar 21, 2011
I have purchased three new Hondas from Rick Murphy over the past 12 years and I would not hesitate to buy my next three cars from him either. He is an honest family man and a straight-shooter. I emailed him for a good price, and he had a car waiting for us to test drive the moment we arrived. One bit of advice: When it comes time to deal with the business manager, if you want the extended warranty, say "no" and he will likely give you an extra year of coverage at the same price before you get out of there.
rogers.mrs
Mar 21, 2011
In my particular case I was involved with candace chelist. Very friendly salesperson, made you feel good and seem to be truly honest, which I believe is very important in the auto sales industry. But I believe the no hassle was far important for me too. There was no hagggling back and forth on price, I knew my price range and I believed they (sales manager and candace) knew what they wanted for the vehicle, Sorry, I don't recall sales managers name. Finance manager Peter Sargent, also made things so quick, easy and very explanative about the financing. All in all very pleasant experience, would definitely reccommend dealership to others. Sincerley, Mike Rogers.
gstorr
Mar 21, 2011
I recently went into Dave Mungenast St. Louis Honda to shop for a new mid-sized sedan to lease. I met with Josh Ulrich, who showed me the 2011 Honda Accord. We drove a couple different models, as I was interested in both the EX-L and the SE. After comparing the two models, I decided the EX-L was the best fit for me. After some negotiations, Josh provided me with a very fair monthly lease rate, and we closed the deal. Ivo Saric, one of the business managers at St. Louis Honda, showed me the platinum protection package, which I had them include in my lease. Ivo walked me through the process and I drove away in my new Honda Accord. My overall experience was very pleasant. Josh and Ivo were both very courteous and professional. I would definitely recommend this dealer to my friends.
stldad
Mar 21, 2011
Everyone was extremely friendly and did whatever they could to make us happy BUT everything took way too long and that is not OK when you have three little kids with you. Once we had finalized everything and made an appointment to pick up the car, it should have been a very short trip but instead it took about 2 hours.
pksetser2008
Mar 20, 2011
Randy was very friendly and helpful and spent a great deal of time w/ my husband and I as we made our purchase. We were replacing my family VAN follow an accident. He worked w/us to find what we wanted and was understanding when I asked a thousand quesitons.
jlwe1999
Mar 19, 2011
This is the 2 new Honda purchase from Dave Mungenast St. Louis Honda in 3 years. Richard Brennan is truly a professional in the business, and an asset to the company he represents. The purchase process was very easy, I have purchased many cars over the years and this dealership is by far the best in the Midwest area!!! I highly recommend this store for sales, service or body shop work.
spiguzd
Mar 15, 2011
We had a limitted amount of time to find a new car before our lease was up. I went over and looked and then called and told the dealerhsip what I was interested in. I was qoated a price and the car was held until we could come over and fill out the paper work.It was the fastest, easiest deal we have ever made and we are very pleased.Thank You,David and Barb Spiguzza
sumunz
Mar 15, 2011
I had a very good experiene with Randy Graves and the dealership when I purchased my new HOnda. He was helping me and explaining everything regarding my purchase. I would recommend doing a lot of researching on your own before walking into the showroom.
Septoria Chism
Mar 14, 2011
I came to Dave Mungenast St. Louis Honda because I was having a vrery hard time purchasing a vehicle in Illinois even though I had previously purchased a brand new vehicle in Illinois. I can't believe the run around the dealers gave me. I went to see Tiffany and Ciera and was immediately approved for the purchase of a 2010 Kia Reo with no problem. I would recommend St. Louis Honda to all my riends and family seeking to purchase a new or used vehicle.I gave the rating I did because I was treated with total respect at St. Louis Honda and by the saleswomen;Tiffanny and Ciera. Thanks guys!
kozemski
Mar 14, 2011
As a loyal and repeat customer (currently on my 3rd Honda), I am always confident that Rob is giving me the best deal available. He appreciates my time and doesnt play the back and forth pricing game. He listens to my needs as a commuter driver and doesnt try to oversell. I highly recommend St. Louis Honda and Rob Carroll!
dropjd
Mar 9, 2011
Mike Banaskavich was easy to work with, was helpful working out the car we needed, gave us all the features on various cars and ccsts. As in any sales their was barter which we worked thru to everyones satisfaction. mIke was helpful with going over the new odyssey and its features and called us to be sure evrything was OK and answered all our questions. After the sale he was prompt in delivering the car. We would recommend anyone looking for a honda to work with Mike.
hoppy6
Mar 9, 2011
There is nothing I hate worse than car shopping. I dread the experience due to the arrogance of car salesmen to the test driving process and having someone tell you why their car is superior to every other vehicle out there. This was NOT the experience with Rob Carroll at St. Louis Honda. He listened to what we wanted and immediately got the keys for us to test drive. He did not ride along, giving me and my husband the opportunity to honestly discuss our likes and dislikes with the vehicle. When we returned from our test drive he already had a very fair and acceptable offer for us. My husband is an engineer and NEVER buys the same night as a test drive. Yet we went home that evening with a brand new Honda CR-V! Rob respected our intelligence as educated consumers and helped us get what we wanted in a very short amount of time. There were no back and forth games with the GM (or as I like to call him at other places, the Great Oz). The finance manager was equally as helpful and respectful. Rob should give seminars on how to treat customers to others in car sales! This is our first Honda, but I have a strong feeling it will not be our last. St. Louis Honda and Rob Carroll will be recommended to every one I know looking for a vehicle.
jf63122
Mar 9, 2011
Our overall experience with Joshua and the entire team at Dave Mungenast St Louis Honda was outstanding. Joshua was able to answer all our questions as was Dave Gierse in finance. This truly made our purchase of Honda vehicle a pleasant experience. Joshua and the Honda team removed the stress of buying an automobile. We highly recommend Joshua and the Dave Mungenast Honda team.
mathiasinthe314
Mar 8, 2011
I visited many other dealerships in the Saint Louis area - This is the only one that treated me with respect and dignity. Even when I was just looking, weeks before I bought, Greg (sales person) was very friendly, helpful, and did not pressure me - whereas other dealers treated me like I was wasting their time for not being able to buy that day. When I went to buy, Greg and Dave (Business Manager) were honest, informative, flexible, and seemed genuinely concerned with what was best for me and my situation. I was able to drive away with exactly what I wanted and under my budget! Best experience I have ever had with a dealership. Highly recommend skipping the 'other guys' - saving your self some time - and heading over to St. Louis Honda.
Nork
Mar 7, 2011
We came in to shop for a new car and the friendly staff, good price and extras given by the dealer made our shop turn into a purchase. It was a very good experience.The salesman had returned my e-mail me prior to the visit with a price quote for the car I was interested in purchasing.
Mary C. Erhart
Mar 7, 2011
Rob was an excellent sales person. We have dealt with him in the past and were very pleased. He is very knowledgeable, friendly and "not pushy" like other car dealers I have dealt with in the past. I initially went to "just look" and bought a new Honda Sport Fit- 2011 and upgraded my daughter's 2010 Honda Fit for a 2010 Honda Sport fit.
DEBBIEGENE
Mar 6, 2011
WE WERE VERY HAPPY WITH SHAN. SHE RETURNED ALL OUR CALLS PROMPTLY AND ADDRESSED ALL OUR QUESTIONS ABOUT THE PILOT TOURING. SHE WAS VERY COURTEOUS IN WORKING WITH OUR TIME FRAME. SHAN WENT BEYOND NORMAL EXPECTATIONS WITH HELPING US WITH FINANCING. WE PAID A FAIR PRICE FOR THE PILOT BUT ABOVE THE CONSUMER GUIDE REPORTED AMOUNT EXPECTED. EVERYONE HAS TO MAKE A LIVING AND THAT WAS NOT SHANS CALL. THIS WAS THE SECOND HONDA WE HAVE PURCHASED FROM DAVE MUNGENAST HONDA AND PLAN ON BUYING THE NEXT HONDA FROM THEM ALSO.
smoore985
Mar 5, 2011
I recently needed a new car so I went to St. Louis Honda to see Mike Banaskavich who my sister worked with for a recent purchase. I decided on a Honda CRV. Mike Banaskavich was extremely helpful and the price could not be beat (I visited various dealerships in the area before making my purchase).I would highly recommend Mike Banaskavich and St. Louis Honda if you are looking to buy a new Honda, the experience was fabulous.
mike4925
Mar 5, 2011
My parents have 2 Hondas that they purchased from St. Louis Honda so when it came time for me to replace my 2000 Pontiac Firebird I went to St. Louis Honda. I was not disappointed. Mike Banaskavich was extremely helpful in assisting me in finding the perfect car. St. Louis Honda had the lowest price and their extras are super (ree car washes, state inspections & $240 in maintenance coupons). And you can't beat 0% financing. Dave Gierse, Business Manager was very helpful in xplaining the various after market products and extended warranties. Overall I would rate my experience as exceptional. I look forward to many years of enjoyment with my new Honda Accord.
tjmsr
Mar 5, 2011
I bought my first Honda in 2002 from St. Louis Honda, another in 2009, and this 2008 used Odyssey while having service done on my 2002 Odyssey. All service on my Honda's have been done at this agency. They are the best. I have been buying cars for the last 58 years and have never found the service I receive at St. Louis Honda. From service to purchase they are pleasant, courteous, and they follow up on every service performed. The last two vehicles were new and this is my first experience with the uses car dept. and am completely satisified with the attention given to make sure I made the right choice on my purchase. I tell all my contacts to purchase their cars at St. Louis Honda. Some have not listened and I hear the problems they are having with their dealers. St. Louis Honda and their team get an A+ and have my total confidence.Tom Marrah
k.eckrich
Mar 5, 2011
We came in on a Wednesday and she showed us a vehicle in the showroon as it was a windy cold day that day. She answered our questions and was professional and not at all "pushy." I asked for her card and we left. Oh, we did test drive it as well. She called 2 days later to say it had been reduced $2,000! I had thought about it and wanted to speak with her further! I went over later in the morning and bought it! She was great. It was neat to work with a female in making the purchase of the vehicle! I intend to call her with any questions or issues I may have. Kathy
uwgregor
Mar 4, 2011
Cristobal was second to none. Did a great job listening to what we wanted and providing a great car at a great price. I would highly recommend Cristobal to other potential buyers. Mungenast had competitive prices and helpful staff. I am very please with my purchase and my experience.
Al Evans
Mar 2, 2011
The above named gentleman were very friendly and helpful during and after the sales process. We came in with our homework completed and felt no pressure during the process. Every thing was taken care in a relaxed, timely fashion. It was a positive experience.
soulbird2202
Mar 1, 2011
Cris was very knowledgeable about the vehicles he showed me and was more than convincing about purchasing the vehicle that was best suited for me. All the sales employees at Honda were friendly and welcoming. I would recommend Cris and Dave Mungenast Honda to anyone!! It's my second purchase there.
PeteTeigen
Feb 28, 2011
I encountered a very helpful sales team and they accommodated when I couldn't find the exact car I was looking for. They negotiated a fair price and made sure I knew everything about their facility after purchase (service, parts, accessories, other Honda products.)Every employee with whom I interacted knew their products and acted professionally but were not pushy. I had been looking at another manufacturer but was impressed by the Honda quality, reliability record, simplicity of choices, and no "surprises" at purchase or any additional hard sells. Although I was hesitant to buy an extended warranty, I did because of the extensive electronics included on my Pilot. I opted for the 8 year, 120,000 mile Honda Care option that has me covered for nearly anything I can imagine. I also spent less than I had planned so I ended up very happy with my new Pilot.I have a navigation system, Bluetooth, and complex audio system that require some expertise to use but the sales team was helpful to show me how to use them. They also invited to come in any time if I couldn't figure something out and they would help. I haven't taken them up yet on this offer but may just to test them!Overall, I would recommend buying a Honda from this dealer to any who would ask.
wrench2035
Feb 28, 2011
These guys are awesome! I went in just to take a look and Mr. Maxey put me in an excellent vehicle at an awesome price. And the thing that really put the whole deal over the top was the financing. They shopped around and found an option for only 3.45% interest! On a used vehicle! My experience with these gentleman was fantastic and I can not say enough about how great they are. Thanks so much, Mr. Maxey and Mr. Barr!Oh, yea. I forgot to mention the follow up service. This dealership cares so much about offering you a higher level of service than the next place that they call within a day or two and double check to make sure you've had the best car buying experience possible. Amidst all the flurry of paperwork and my hurrying to get to school, we forgot to swap out the battery in the key fob. I mentioned this to their follow up person and Mr. Maxey called me back himself so that we could take care of it. That's the kind of thing that businesses everywhere could take a lesson from.
tk7
Feb 26, 2011
Fantastic experience overall. Had met with Shan and Sam in the past, and was introduced to Rick today too. Very professional, extremely competitive in pricing, and impeccable communication with managers when the decision was about to come down. Our family purchased two Odysseys 2011 Touring, and we could not be more pleased with the service and conscientiousness of a truly special group of professionals. Mungenast family/St. Louis Honda are so lucky to have these folks in their ranks. Keep it up!
jspringer
Feb 26, 2011
We purchased a Honda Pilot on 2/24/11 and had a great experience. Randy worked with us over the phone, even on his day off. Bob had the vehicle ready for us to drive as soon as we arrived. Ivo and Jaime met our goals for the right price and gave us what we were hoping for. This is our third Honda vehicle; second with Munganast. We have been very happy with the sales and service at this dealership and we will continue to support Honda as long as they keep providing great vehicles and great customer service.The SpringersChester, IL
iwishiwasriding
Feb 26, 2011
Sales people were friendly and helpful. When Rob Carroll waS unavaliable, another representavive was very coroperative and answerd all questions. Car is extreamly nice and the dealiship gave me 7 free oil changes and free car washes for as long as I own the car. Was able to work out a great price. I would definatly buy from St. Louis Honda again, and i will not hesiatate to recomend them to my friends and family. Very happy with the service and the car!
DanLooney
Feb 25, 2011
Both my wife and I were extremely delighted with our recent experience of purchasing a 2011 Honda CRV. It was the 2nd Honda that we have purchased at Dave Mungenast St. Louis Honda.Paul Hartge assisted us with our purchase and he couldn't have been better to work with. We came in about 3 weeks prior to our actually purchasing our new vehicle and explained that we were about a month from purchasing, but still took the time to look at several models with us and answered all of questions and arranged for us to test drive a CRV.I can assure you that we will again buy from St. Louis Honda!
jldunlap
Feb 22, 2011
This was my second new car from St Louis Honda (and Josh Ulrich) in the past two years. I came back because I appreciated the service and attention. I couldn't be happier.The price was good, the product is good, the financing is good and I have found the service is good. I don't knoww what else to say.
Johnnykick
Feb 21, 2011
This is the 2nd vehicle Rick has sold us. He sold us a CRV a few years back. The car has been perfect over the years. However, the wife needed seating that was more suitable for long trips. Rick did his homework and and worked with the needs and limitations of his customer. You won't be disappointed.
TomShar
Feb 21, 2011
Our sales rep, Paul Hartge and business manager, Dave Gierse both did an excellent job. They were knowledgeable,helpful and responsive. I've been buying cars for 45 years, and have never met a business rep as helpful as Dave. Paul was very patient and thorough in explaining the car's technology.
averyg01
Feb 21, 2011
Steve in service (I love the service department) referred me to Rick Brennan who was very pleasant, knowledgeable and not pushy. Rick found me a beautiful black 2011 Accord and then he took me to see Dave Hesse another delightful person to deal with. Dave made it easy for me to let go of my favorite little 2003 red Accord. Now we are off to Mr. Barr, a true gem. Tom made the mound of paperwork easy and writing the check painless.These four very nice men will keep me buying at St. Louis Honda in the future. Steve, Rick, Dave and Tom, Thank you, you are the-VERY BEST-
lawalker
Feb 21, 2011
We just bought an Odyssey from St. Louis Honda. This is the third vehicle I have purchased from Randy. It is always a pleasure to deal with him. I had made comparisons, and Randy gave me the best price for my new vehicle, as well as the best trade-in on my old one. All of this was accomplished in a relaxed atmosphere with no pressure. Dave Gierse handled the business side of our purchase, presenting options for extended warranty, etc., with clear explanations in a friendly, business-like manner.St. Louis Honda is not the closest dealership to our home, but we are willing to drive farther to deal with Randy and feel sure that he represents the excellence of the entire team. We highly recommend Randy and this dealership.
bevowe
Feb 18, 2011
My husband and I recently attended the St. Louis car show where we visited several dealer exhibits since we were looking to replace a vehicle . One exhibit that really impressed us was where we had the delightful experience of meeting Shan Herwig (Business Development Manager) for Dave Mungenast St. Louis Honda. We had never owned a Honda so had many questions about the vehicles. Shan Herwig went beyond our expectations assisting us and did it with such an outgoing personality. We had been interested in the Honda CR-V EX-L and she even followed up with us by mailing additional information we had requested.We decided to vist with her at the dealership and did purchase our Honda CR-V EX-L based on not only Honda's reviews, the dealership's reputation with competative pricing, yet largely due to Shan's intergrity and professinalism. She made our purchase a pleasant experience without any pressure what so ever which was much appreciated.
hondagass22
Feb 15, 2011
Its all too common to run into obnoxious car salesman who only wants to get a signature and a commission as fast as possible. Randy Graves, and Dave Mungenast St. Louis Honda proved to be a wonderful exception to that cliche, and ensured that I will be coming back to Randy Graves, and Dave Mungenast St. Louis Honda for many, many years to come.
recruiterman
Feb 15, 2011
I felt no pressure and had a great experience. They wanted my business and made me comfortable through the process. I had financing lined up prior to coming in but they were able to give me an even better interest rate. When my salesman was not in the sales manager took my question and since he didn't have the answer he got it for me and had the technical service manager call me to give me a thorough explanation. I will be buying future cars from this dealership!!
laurenr22
Feb 15, 2011
Gina Bommarito was very attentive to our needs and our schedule. She coordinated paperwork to get us in and out in minimal time. She also helped coordinate after sale installation and service. Gina was friendly and helpful with all of our requests throughout the sales and into the post-sales process.
yluvspaul
Feb 15, 2011
I Love how well I am treated like I am Family, Every one is real nice, and I Love the Mungenast Family and will always Buy from A Mungenast Dealership. I have been thru allot since my husband has passed away and we have bought several cars from the Mungenast Family of dealerships. They helped me to make it painless and treated me fair. For that I really appreciate it!
delmarweber
Feb 14, 2011
Buying a car is not usually a good experience, but this time working with Josh and Mike made it truly a pleasant time, we received excellent treatment throughout the process and received a good deal on the new Pilot.Jeff Cash in the finance office was very good and professional and got us through all the paperwork quickly.
Nwiggy
Feb 14, 2011
I just bought my second vehicle from St. Louis Honda. While searching for this vehicle I looked at other dealerships closer to my home but they just don't compare to the service, friendliness and respect I receive from St. Louis Honda. I cannot say enough nice things about Elmer, my sales person. Even after the sale Elmer has taken time to answer some of my additional questions. For example, I had a question about the cross bars on the roof rack. Elmer did not know the answer to my question. He did some research for me then called me back to tell me everything I needed to know and then some. Elmer is a great sales man and if I need another car I will call him first. I also had a great experience with Tom the finance manger, the sales manager and the porters, who cleaned the vehicle for a second time before delivery. Buying a car from St. Louis Honda could not have been better. Pricing and negotiating were straight forward and direct. Financing the vehicle was a breeze, even with a power outage in the dealership at the time of purchase. And the follow ups... I love how St. Louis Honda calls us every time we visit the dealership to make sure we received the best possible customer service. I wonder what would happen if I had not actually received the best customer service since I have never had a bad experience at St. Louis Honda.In short, I drive Honda's because I love them and I buy them from St. Louis Honda because I love them too.
dugdogs
Feb 14, 2011
What else needs to be said - I have purchased 3 cars with the aid of Rob Carrol. I've been driving and buying cars for over 40 years. I've never purchased more than one car from one salesman or dealership before. I got rid of my first Civic after 80,000 miles thinking I was putting too many miles on it. My second civic now has 242000 miles on it and is just starting to show signs of aging. I bought a CRV because of my experience with my first two Civics. My very first Honda produce was a Honda 305 CC. Honda makes a product you can count on.
dmcnamee
Feb 12, 2011
Sent out request for quotes through Edmunds on Thursday. Got 4 responses from local dealers. Randy followed up and when he got car following Saturday with options/color we were looking for, he emailed me to update. We negotiated on price to what I thought was a fair deal for all via email, agreed to same on Saturday and went in Monday to fill out financing and finalize deal. No monkey business and an overall great experience. Picked up 2011 Pilot same Monday evening and can't be happier. Would definitely recommend doing business with Randy. He was great to work with, no bologna, deal was as we agreed, no suprises and smooth...completed over lunch.Couldn't be happier with the deal and ease of buying a new car. Hope we can buy cars from Randy in the future.
kathleen1313
Feb 10, 2011
Shan was a an excellent person to purchase a car from. She was extremely knowledgable about the car of our interest. Shan was a very personal person, just the kind of person buyers would love to have the chance we had to work with her. We weren't rushed, and no pressure from anyone in any way. We negotiated on a price, knowing full well of what kind of car we wanted, and the price for us was exactly what pleased us so much. Plus my husband and I just can't say enough about Shan and the Dave Mugenist St. Louis Honda people. We were offered something to drink as soon as we walked into the showroom, and to have a seat or look around while they called for Shan. Everyone we past said,"Hello", wheather we were their customers or not. Very enjoyable place to do business. We plan to pass the business cards that she supplied us with, that's how pleased we were, from the moment we walked into the sales department, and until we walked out the door. The pricing -- we are so, so pleased. We definitely would go back to purchase another car in a few years.Don and Kathy RogersSt. Louis, Mo 63123
bobcrowe
Feb 10, 2011
Salesman knowledgable, straightforward. Good to deal with. Clear and satisfying negotiation. Financing and extra warranty options clearly explained by finance manager. Very pleased with the vehicle, too. Vehicle delivered with a thorough run-through by salesman of what an owner needs to know.
samrich
Feb 8, 2011
Tom truly took care of us. He is not your typical car salesman and we both loved that about him. I will definitely speak very highly of tom and the dealership. Thanks for a great van buying experience.My only gripe is that when we found the van on the internet and called the number it went to rick brennans cell and not the dealership. Rick was very nice on the phone but Tom was the one who did all of the work and ended up having t split the deal when the only face time we had with Rick was after the deal was done and he came to say thanks for the purchase.
joe-azar
Feb 8, 2011
Randy Graves was excellent. He was not pushy at all like most automobile salesmen. That said, he was very helpful in describing your dealer's products and my wife and I decided, based on the information available, to purchase some products from Honda in addition to the auto itself. Thank you for a wonderful auto buying experience!
landers322
Feb 8, 2011
My daughter and I were looking for a newer used car for her. After much searching on-line she discovered the Chrysler Pacifica at Mungenast Honda in our price range. We arrived very late one afernoon to test drive this car and had a very nice experience with Candace Chelist. After the test drive and some discussion with my daughter we decided this was the car for her. Candace then walked us very patiently through the process - she offered me financing options and monthly costs as options to the financing I had already arranged. It was to her advantage to do so because I actually got a better deal and felt better about the payment I was soon to take on.When we arranged to pick up the car Candace was on hand to make sure it went smoothly and we did not have any questions or concerns. Afer meeting with Peter to sign the paperwork she made sure our old license plates were removed from our trade-in and the new plates were installed on the "new" car.All in all it was a fairly painless process with Candace's help.
soccermom1978
Feb 6, 2011
My husband and I were in the market to buy a used Odyssey. We had very specific requirements, not excluding a certain price point. Candace worked very hard for us in person and through email to help us get everything we wanted in the price range we needed. We would definitely go to her again if and when we are in the market for another Honda.
djhorosz
Feb 4, 2011
Our experience with St. Louis Honda and the sales staff was incredible! It was the best new car experience we have ever had. Greg was very up-front, honest and able to quickly tell us all the information we were looking for prior driving all the way from Kansas City to the dealership. Once at the dealership we met several other managers and were treated very well. The car purchase was completed in just under 3 hours. I cannot say enough how much we appreciated the friendly and honest approach to business they took with us. We have already recommeded this dealership to other friends and family. Definitly worth the drive!
rngdierker
Feb 3, 2011
This is the second car we have bought from Dave Mungenast Honda and from Rob Carroll. We had a wonderful experience and will definitely buy another car from this dealership and from this salesman. Rob always makes you feel like he is working with you and not against you. As always, it's a pleasure working with Rob.
krystaltenxten
Feb 2, 2011
I bought my Ford Fussion 2010 from Dave Mungenast St. Louis Honda. Everyone was very nice to my step dad and I. Elmer Watson was the employee who helped us out. We got such a good deal on the car that I would defiantly recommend this dealership. I love my new car so much! I am very pleased!
tschanks
Feb 2, 2011
This is my 2nd new Honda. I was retiring my 2003 Civic after many good years. I wanted to buy a CRV EX 4wd and work out most of the details on line. I sent out requests to Honda and Toyota the same day. Within 15 minutes, Honda was back with me with offers and availability. It took about 3 days for Toyota to even respond, then they refused to work via email, which seems rather astounding from the internet staff. After sorting through a number of mails from Honda dealerships, I ended up working with Randy Graves at Dave Mungenast in South County. The whole process was effortless-- we worked out 95% of the deal and logistics by email, and then we talked on the phone to hammer out the rest of the deal. I met him, drove the car again and he ordered me exactly what I wanted. We worked out a price I think is reasonable and fair to both of us, a win-win all around. In block time, the whole thing was done within hours. I was able to pick up the CRV I wanted within a couple days, brand new from the factory.I couldn't be more pleased.I can highly recommend the Honda way of doing things, and especially dealing with Randy Graves in the internet department.
Jadkisson
Feb 2, 2011
I visited several dealerships before I went to St Louis Honda. Had I started at st Louis Honda I wouldn't have gone anywhere else. I was very satisfied with Candice and the whole St Louis Honda experience. It was nice to be treated like a car dealership worked for me instead of the other way around.
rportell
Jan 31, 2011
My experience was friendly and business like.I do not expect to find a new best friend at a dealership.I expect courteous and responsive service and that is what I receive from St. Louis Honda. I know a business has to make money to stay in business but I believe I recieve a better value from this dealership.
kcoconnell
Jan 31, 2011
My experience with Rob and Dave was the most pleasant car-buying experience I have ever had. Both were extremely patient with me, and understood my apprehension with respect to previous credit problems I had. I felt like I got the fair market price for the vehicle I chose (2011 Honda Civic LX-P). Dave got me great financing, helped in part by the fact that I had been a previous Honda customer. This is also the first time in my car-buying life that I bought the same brand as I had owned before. Both gentlemen explained thoroughly the various warranty Options, and I test-drove a Civic twice, along with an Accord once, before making up my mind what to pick. Like I said, they were extremely patient!
amyjalb
Jan 29, 2011
Rob Carroll and St Louis Honda are awesome!! This is my 4th purchase from the dealership and certainly will not be my last. Because of the service I receive, not only from Rob but from finance, service dept, etc....I will always purchase my vehicles from St Louis Honda.
sharielford
Jan 26, 2011
Our son's car was totaled in an accident and we had to replace it (but were very upset about it). The car was a Honda and it had been such a great car we went to the Honda dealer to see about preowned Hondas. Elmer Watson helped us and was extremely interested in our needs and was very good at matching our needs to the cars. My husband and I felt he was very informative and helpful, yet was not pressuring us. We found a car my son just loves (a Honda!) and we are extremely happy about the condition and look of the car. We felt the price was very fair and the whole bad situation about the total loss on our previous Honda ended up to be a good experience because of the treatment we received from Elmer at St. Louis Honda!We will definately be back when we buy our youngest son a preowned car in a year or so!!
tracy nelson
Jan 25, 2011
Mark was very good at answering my question and very good to work with. He followed up after the sale to see if there were any problems. I had a couple of things iI wanted to take care of and Mark seen to my request. Every thing was very prompt and always with a smile and a thank you. He is a credit to the dealership and when I do business with the dealership, I hope I can get him to help me again.
pszaq
Jan 24, 2011
Tom was an awesome sales person. He worked out a great deal on a car that I thought I really wanted, then I changed my mind and decided I wanted a different car, and he worked out an even better deal on the second car. I would recommend his as a sales person to any and all of my friends!!
bdprater
Jan 21, 2011
Usually buying a car can be very labor intensive and I find the negotiating difficult. Working with Shan made our experience almost fun. The staff at St. Louis Honda went above and beyond to make our car purchase a pleasurable one. Each staff member we dealt with was very personable and made us feel like we were friends. We will definitely deal with St. Louis Honda when we make our next purchase. The Honda product is the best quality.
karoberts61
Jan 21, 2011
My experience at this dealership was PERFECT. All 3 of the employees were exceptionally friendly and extremely helpful. It was a pleasure buying my car from them.I would highly resommend this dealership to family and friends. This is my second vehicle purchased there and they have a customer for life!Thanks!
trackernnv
Jan 19, 2011
I would recommend anyone that was interested in buying a Honda to Tom Wilkerson. He was very knowledgable and asked all the right questions to get us into a vehicle we wanted. Our initial intention was to look for a CRV that was 3-4 years old and less then 60,000 miles. After going over the inventory and options Tom suggested a 2008 CRV with 12,800 miles that was a certified Honda. After discussing the pros and cons with us on certified, not certified, mileage, and price range, we purchased the 2008 CRV. We really appreciated the time Tom took to give us a vehicle we are very pleased with instead of just going with our initial request. Tom has also been proactive with calling us to ensure we are pleased with our vehicle and if there is anything else he can help with.
rjp
Jan 19, 2011
Me wife and I have now bought three cars from salesman Rob Carroll at St Louis Honda over the past ten years. We have also referred several individuals to him which resulted in them buying new cars from him. Rob is personable and reliable. We tell him what vehicles we are interested in and he finds us a vehicle we like. He learns your wants and desires as to autos and never pressures you for a decision. We feel comfortable in dealing with him. In fact everyone at St Louis Honda has been very professional in their dealings with us.
JodiLewis
Jan 18, 2011
I was not planning on buying a new car (I loved my older model Accord and had every intention of keeping it for at least a couple more years)...but then I met Randy Graves. The genuineness of his approach actually made me feel like I was part of the "Mungenast Family." I felt confident that I was going to get a fair buying price for my new Accord as well as a top of the range trade in for my vehicle...and he delivered both with such professionalism, that it made me respect the Mungenast dealership even more than before. Randy didn't need to sell me on why buying a Honda was a good idea - I've been sold on the brand for years and have bought several Honda's at St. Louis Honda. I've even referred several friends to St. Louis Honda...all have thanked me for the tip. I think in this economy when money is tight, and cars are an expensive item, people owe it to themselves to visit Randy at St. Louis Honda. He will make people feel like they are part of the family...and the service team (Mark the Advisor, and Mark the porter) couldn't have treated me any nicer (I felt like a celebrity). This kind of service will keep me coming back for the next several decades. I'm proud to drive a St. Louis Honda - it's the easiest decision a person could make!
annegcarmel
Jan 18, 2011
We received internet quotes from Randy and he ultimately offered a price that blew everyone else out of the water. It was so good I was a little skeptical, but he proved us completely wrong. The sale went through with no high pressure add-ons, trickery, or other strange happenings. The car is great and we're very pleased with our experience at this dealer. Very professional.
Mary JO Helbig
Jan 18, 2011
I bought my first Honda at Munganast Honda. I had it for 12 years and had no problems with it at all. So when I was in need of a new car I wanted another Honda. I like the reliability and the service there was great. My salesman was Josh Ulrich. He made buying a new car fun. I drove several different models and finally settled on the Civic Hybrid. I am very pleased with it and hopefully my next car 12 years from now will be another Honda. And I will buy the next one from St. Louis Honda.Mary Jo Helbig
r_b
Jan 17, 2011
overall good experience. Elmer was straight forward and informative about the car. the car was priced right to begin with and a $199 issue was resolved without going back and forth... "making a deal". financial arrangements with our preapproved loan went smooth. i liked the fact that they had an illinois license plate ready to go, and put it on the car. We left the car there due to the snow and Elmer called to check on us.I drove the car 1 week prior and was not pressured at all. so i came back.there are 3-4 dealerships in st. louis that i will not even consider buying from due to previous contacts. all it takes is 1 bad experience to keep me away. I will return to St. Louis Honda next time i am looking to purchase.
Judy Wood
Jan 17, 2011
This was my first experience purchasing a car from Dave Mungenast St. Louis Honda. I did look at their vehicles a few months before I made a purchase, and spoke with Craig Newport. He was very nice and I took his business card for future reference. When I came back to inquire about a specific car on their lot, I asked for him. He could not have been more helpful, and he made my purchase a very good experience. I will definately recommend St. Louis Honda and Craig Newport to friends and family!
jsakers
Jan 14, 2011
My experience at St. Louis Honda was excellent. I was given excellent service from Randy Graves as well as Roger Cobbett. They worked as a team to ensure my satisfaction with my purchase. They were friendly and attentive, but I never felt pressure which was very refreshing to me. I would highly recommend St. Louis Honda, as well as these service providers. Thank you very much for all your help!
jogutha
Jan 12, 2011
Randy was great. I received an online quote through Kbb, went to the dealer, test drove a CRV, and received a lot of great information about the vehicle. There was absolutely no pressure to buy and I left and visited other dealers to do some more test driving. I eventually returned and Randy sat down with me to discuss my preferences. He remembered that we had communicated via email and recommended that I drive the actual car I wanted to purchase. Just about an hour later I was heading home in my new car. Randy honored the online quote - there was no haggling, no arm twisting and no hidden fees. A really great group of people at St. Louis Honda. Best car buying experience I've had.
hman
Jan 12, 2011
My vehicle purchasing experience with Dave Mungenast St. Louis Honda was a very good one. Salesman Rick Murphy was very friendly, professional and knowledgeable, but also a very down-to-earth guy. It was a very busy day, but while we were waiting for Rick to check on something, every employee who walked through the showroom asked us if there was anything they could do for us - very friendly and helpful people. I'm very happy with my new vehicle which I picked up on Jan. 3. On Sunday Jan. 9 my vehicle had a dead battery. Next day after AAA jump started my battery and I drove my vehicle to the dealership where the Service Dept. checked the battery and then installed a new one. A few days later someone called to follow up on my satisfaction with the service dept. I could only say good things! Thank you.
AMCJ27
Jan 12, 2011
I HAD MY 2007 ACCORD SE STOLEN, WHICH I HAD PLANNED HAVING FOR QUITE A FEW MORE YEARS. PAUL HARTGE NOT ONLY GAVE SUPPORT AND ADVICE FOR DEALING WITH THE INSURANCE COMPANY, HE ALSO MADE THE NEW CAR PURCHASE EXPERIENCE RELAXING UNDER THE STRESSFUL CIRCUMSTANCES WE WERE IN. THE FINANCE DEPARTMENT WAS GREAT ALSO. THEY WOKED WITH US TO GET THE FINANCING THAT WORKED. I CAN'T THANK THE GUYS AT DAVE MUNGANAST ENOUGH FOR EVERYTHING.ANN & STEVE JACKSON
john.c.guenther
Jan 12, 2011
We have purchased numerous Hondas from Dave Mungenast St. Louis Honda and have worked with Mike Hillis from the beginning. We keep returning for a few important reasons. First, the reliability and quality of Honda has made us a Honda family. Second, we had heard from a friend who had purchased a vehicle there that they could offer the best prices due to the dealer's volume. That turned out to be true. But for us, perhaps even more importantly, the service Mike Hillis provided was top notch. In addition to be being very knowledgable, his personal style is very comforting and non-pressured. Purchasing a vehicle with Mike Hillis is like working with an old friend and makes the overall experience a most enjoyable one. I would whole-heartedly recommend Mike Hillis and Dave Mungenast St. Louis Honda to anyone who might be interested.John C. Guenther
cdjsnavely
Jan 10, 2011
Rick did a great job in helping us chose a great car and making it a pleasure to buy a new car again!We visited Rick at the dealership several months before our final purchase and he made it a point to email us when he had something that was of interest.After the sale, Rick was in touch to see how the new Civic was performing for us and to see if there was anything he could do.Needless to say, I will be sending referrals to Rick!
gverharst3707
Jan 10, 2011
I had a wonderful experience working with Tiffany Eaton & St. Louis Honda. Tiffany was extremely helpful & friendly. She listened to what I was looking for & followed through with my request. I would recommend her to anyone. Everyone at St.Louis Honda was friendly & polite.
Tom Byrne
Jan 7, 2011
I had a great experience buying a Honda at Dave Mungenast. The salesman (Greg Raup) was friendly and helpful and there were no high pressure sales tactics. They were transparent about the price and worked to get my transaction completed the next day (year end) so that I could take advantage of 2010 incentives. I also had a good experience with Mungenast in a previous situation where I shopped cars there but did not buy from them. Again, they were pleasant, helpful and competent, as well as honest about the best price they could offer.
Merview
Jan 7, 2011
The price was excellent, the financing was perfect- 0%, and the people were personable and genuine. This dealership has the largest selection and sells more Hondas than any other in the area. The follow up after the sale was also very thoughtful. I am very happy with the entire process.
Mary Burns
Jan 7, 2011
I believe that Mungenast dealerships have the highest standards of quality, both inexceptional customer service and in offering great vehicles. In the past I purchased a Lexus from St. Louis Lexus. My most recent experiences are with St. Louis Honda where I found all associates from sales to service to be knowledgeable, helpful, and very courteous. I particularly want to give kudos to the sales associate, Kenny Rauth, who helped me with my new purchase, a 2011 CRV and also this past summer when I purchased a 2010 Fit for my daughter. Kenny's product knowledge is outstanding.Even more important to me was the respect and consideration he afforded me throughout the entire process. From my first visit to the showroom to vehicle delivery I could not have been more comfortable or felt more assured that I was making the right purchase decisions to best meet my needs. I highly recommend St. Louis Honda to anyone interested in purchasing a new car.
lindalb
Jan 6, 2011
Kenny Rauth has been my salesman for over 15 years at St Louis Honda. Kenny was instrumental in helping me turn in my husband's Civic a few years ago after my husband passed away. It was a difficult time for me and Kenny smoothed the way to make it as painless as possible. He is always the right combination of professional, honest and friendly and I depend on Kenny's judgment regarding cars now that I no longer have my husband to bounce things off. I look forward to many more years of dealing with Kenny and St Louis Honda.Linda Baylard
jenmcarthur
Jan 5, 2011
Candace was an absolute pleasure to work with. She is extremely knowledgable about the products she sells and she made the process of buying a car very smooth. She is friendly, personable and devoted to her customers. She was on time to the appointment and had the car I was interested in ready to be viewed. She took great care in making sure that the vehicle was cleaned and very presentable for the appointment. My experience with Candace was very, very positive and I would highly recommend her!
lastmem
Jan 5, 2011
We looked at the Insight and the Fit at Cape Girardeau Honda, but they only had two Fit's in stock and they were not the color we wanted. So we e-mailed a few dealers in St. Louis and Randy was the first salesman to contact us very promptly with a great deal and they had the color we wanted. We contacted the dealer in Cape back but he wouldn't come down at all on price to get closer to what they were offering us at St. Louis Honda. He said he gave his best price already, so we decided to go to St. Louis Honda and buy it from Randy. We were very pleased with his honesty and not being too pushy and we were also very pleased with the service.
muttonmckee
Jan 4, 2011
Randy Graves provided me with a very warm and welcoming sales experience; definitely stress-free. Randy was prompt to follow-up via email, answering any questions I had prior to my purchase which in turn minimized the time spent in the showroom. Randy made me feel at ease, confident in my purchase. Overall, a very positive experience. I look forward to working with Randy in my future car-buying needs.
mbush01
Jan 4, 2011
The dealership provided great customer service and worked with me the entire process of buying the car. Michael Banaskavich was also fantastic at getting what we wanted in a in a quick and accurate manner like he really cared. I would recommend this dealership to anyone wanting a new Honda.
aknopp
Jan 3, 2011
Having visited other area Honda dealerships, I have to say the customer service at Dave Mungenast St. Louis Honda was very warm and welcoming. Everyone was very helpful and made my first car-buying experience an exciting and stress-free time. I think the price was great, and the promotions made it better than any other dealership. I really feel that Dave Mungenast St. Louis Honda is a family, and everyone was eager to welcome me to that family. I look forward to working with this dealership for years to come.
smulczenski
Jan 2, 2011
The three gentlemen listed were not only knowledgeable in their own specific field of expertise,but more than willing to give as much time required to make us feel comfortable with even the most obscure question. We communicated with Randy via the internet on one model prior to coming to the dealership for a test-drive and totally went in a different direction requiring additional time and patience. Ivo Saric (Business Manager) was more than complete in making sure we understood all our options. Bob Olander could not have been more courteous and patient in reviewing and explaining all the features on the new unit. Both my bride and I are so-called senior citizens and don't always understand today's technology. We like it, and appreciate when time is taken to help us fully understand and help with programing. Favorite radio stations were set, cell-phone and bluetooth coordinated, garage door opener calibrated, and key features set before leaving the dealership lot. We would have spent hours trying to read the manual and doing on our own. Thanks Bob, for sharing your knowledge and spending so much time in making sure we were all set-up before driving away.
mzlatic
Jan 1, 2011
I wanted to surprise my wife with a Honda Civic for Christmas so, I contacted St. Louis Honda (& other dealerships) through the internet. Mr. Graves responded and quoted a very competitive price for the original Civic that I specified. After a series of e-mails in which I 'tweaked' my requirements, we agreed upon a specific in-stock vehicle.Mr. Graves & St. Louis Honda worked with me to finalize the surprise for my wife on Christmas weekend. (Mr. Graves even loaned me a big red ribbon to attach to the top of the vehicle - just like the ads on TV!)With the help of some dear friends, my wife (& sons & daughter-in-law) was completely surprised when she opened the door to the garage & found a 'wrapped' Civic waiting for her.Mr. Graves & St. Louis Honda made the whole process painless!
surya37
Jan 1, 2011
Even before we went to the dealership, Rick and Randy had promised to give a good deal on the trade-in and purchase of new Odyssey. When we went there, both of them and Ivo were very friendly and extremely helpful in finalizing the deal. Ivo explained in detail about the extended warranty that we eventually purchased. We therefore are extremely pleased and recommend the dealership to our friends.
jmartineau
Jan 1, 2011
This is the second vehicle we purchased from Rob and the third from Mungenast St. Louis Honda. On each occasion we have been impressed with the knowledge of the salesperson (Rob)and his attention to detail. We albest so appreciate the low key, no high pressure approach and feel confident that we have received a good deal without the frustrating back and forth dickering that occurs at too many dealerships.
ivanjudy
Dec 31, 2010
Kenny was one of the most helpful sales persons that we have ever delt with. His was not overbearing and demanding. He allowed us time to make a decision, and went out of his way to obtain the best deal for us. Also the Business manager IVO SARIC was very helpful with all the paperwork and the options that we had also. I also respected him for not being pushey or forcing options on us. But the acquisition process and options were well explained to us.Everyone at this dealership were very friendly from the time we steped in the doorway. It was night and day difference between this dealership and two of the other ones that I visted before making our decision on 12/30/2010
Dorothy Marshall
Dec 29, 2010
Customer Service was fantastic. I received 2 online quotes from 2 dealers (St. Louis Honda's was cheaper) and Randy responded very quickly (within hours) while the other St. Louis dealer waited almost a week to email me. Also, he worked with me to give me the price I was comfortable with and could afford on my new 2011 Honda Accord EX. Overall, a very good and nonstressful experience.
allenselis
Dec 29, 2010
I have purchased many cars in my life, but Michael Banaskavich at Mungenast was the best. No pressure. Great price. Even the loan/finance guy was a breeze to work with. In the past,I have seen finance people load up a deal with insurance or service options that I did not need. Their folks kept it simple and helped me decide what I really needed--not what they needed to sell me in order to make some monthly quota. Recommend them very highly.
Joan Z
Dec 24, 2010
I purchased a new CR-V this week. I started by going on-line to check out prices on the weekend. Randy Graves responded to me inquiry very quickly. Randy met me the next morning. I purchased a car and it was very good pleasant experience. I also met with Ivo Saric and he dealt with me very professionally. Randy Graves followed up with me elctronically and by telephone to make sure I didn't have any questions. I am very pleased with the service provided by the staff and I am definitely satisfied with the car.Joan Zavitsky
akasp
Dec 24, 2010
Josh Ulrich was very helpful in finding me a new car that met my financial specifications. Having had very positive experiences with Honda cars in the past, I look forward to seeing him again in twelve years when I need to replace my beautiful new car.
bcarroll04
Dec 24, 2010
I had a 50,000 mile maintanence done (the check engine light pops on for this), for my 2005 CRV. This includes an oil change and tire rotation. The Mungenast service team failed to rotate my tires. I marked my tires with chalk and wrote down distinguishing marks of each of my tires and where they were positioned. If they fail to do something as simple as rotate tires I would be very leary of other work. I don't even trust that they changed my oil.
slmurdock
Dec 23, 2010
St. Louis Honda officially has me as a customer for life. I turned in my 2008 Odyssey lease and got a 2011 Pilot and the entire process was fast and efficient. Since getting my Odyssey I had gotten divorced and was anxious about being able to get another car by myself. Paul Hartge asked all the right questions, found out exactly what I wanted, and didn't try to sell me something I didn't need (which I greatly appreciated). I told him the payment I was comfortable with and he made it happen. This new car is my third lease with Honda; I return not only because of the quality of the car but also because of the consistently excellent service I receive from the dealership as well as Honda Finance.
mawhitedds110
Dec 21, 2010
Randy was a complete gentleman and handle this transaction smoothly with no hard sales nonsense. He returned my emails quickley and even filled out my credit app for me over the phone. I had my approval and numbers ready within an hour. The car was ordered will all the bells and whisles. Couldn't be happier. Somehow during our emails and phone calls, I must have mentioned my son needed a job and he lined up two contacts of friends and previous customers and was instramental in helping my teenager find a part time job.Mike - St. Louis
vdrsolo
Dec 21, 2010
We had been shopping for a new Honda Odyssey for a year now, we decided to wait until the new redesign to come out. Mike Banaskavich worked with us every time we visited the dealership and was very pleasant to work with. He answered all of our questions and was not pushy at all like some of the other dealerships we encountered in the St Louis area.When it came time for us to purchase, they were able to beat the the other dealer's prices and was able to order the exact color and trim we wanted before Christmas. Our van even came in a week earlier then expected thanks to the hard work of them being able to locate one for us.Don't waste your time at the other dealers, just go to St Louis Honda.
mary rader
Dec 21, 2010
If I could have given "10's" I would have! From the minute I walked in the door I was treated with respect and genuine friendliness. I am not one of those customers alot of dealers prefer. I have had very difficult personal and financial difficulties for the last few years .. then Nov. 2, 2010, by Honda Element, on which I was making payments, was totaled. Also, I have had credit problems. Tiffany understood my plight. She understood my work ethic and temporary situation and worked with me to purchase a car within my budget. She could have brought out a "dream car" for me to fall in love with then only later learn it was beyond my budget (I have previously had that experience .. it is very frustrating). Instead ... what she did was "work backwards." We figured out what I could afford ... then ... chose a vehicle. I had one (1) option which fit my budget... which turned out to be a perfect "fit" for me and I love it! I worked mostly with Tiffany. However, Cierra, was also quite helpful as were the other members of the St. Louis Honda, Dave Mungenast staff in the Used Car Department.
amegginson
Dec 20, 2010
kenny was very accomodating in showning me the vehicle, driving it, and explaining every feature on the vehicle thoroughly. i feel like i got the best price i could have gotten in the entire st. louis area for this car - and friendly service on top of that - greate experience all the way around.
sclimer
Dec 19, 2010
The team at St. Louis Honda was wonderful! They bent over backwards to make us happy and we love our new Honda! We negotiated a low price and have a fantastic car with exceptional service! Our Civic is extremely well designed down to the smallest details, it handles wonderfully and is fun to drive!
andi17
Dec 18, 2010
Shan was such an amazing sales representative. She made the experience pleasant, enjoyable and family oriented. I have never met a person so dedicated to their job with such a positive attitude. My father bought a car from this dealership and suggested them but Shan made it a personal experience. I will suggest Shan to all of my friends and family looking for vehicles.
cpauls
Dec 17, 2010
I never in a million years dreamed I would be writing this. My 2011 CRV was a gift from my parents. Josh Ulrich (my mom and dad's salesman) delivered mine and my sister's car to our parents house as a surprise X-mas gift. He totally played out the surprise on Dec. 11th at 6:30 pm. He rang the doorbell and presented us with our keys and our new cars. It's a good thing he could think on his feet because my sister jumped right into his arms. I don't think there could have been a better way to get my new car. He was a pleasure to deal with the next day as we signed the paperwork. He was fun, knowledgable, professional, helpful and informative. I would recommend Josh and the dealership to anyone looking to buy a car. Thank you Saint Louis Honda, Josh and most of all my AWESOME parents!!!!!!!!!!!!!!!
Richard Kiefel
Dec 17, 2010
Randy went to great lengths to accomodate me. I initially planned to purchase a Honda Fit, but it would not handle my inclined driveway. Randy and the dealership were very good about letting me borrow vehicles to test on my driveway. They offered suggestions also. I ended up buying a Civic because it handled my driveway incline. Randy and the dealership team were committed to helping me solve this driveway problem.
SLangHarper
Dec 16, 2010
Candace asked how she could help me. She focused on my needs and my questions. She was direct and answered them honestly and quickly. I was in a hurry having already obtained pricing from other dealerships and expecting out of town guests. I advised Candace of my circumstances and she quickly provided answers to my questions and obtained her dealership's best pricing and offered it to me along with her card. There was no pressure, no haggling, no what do I have to do to sell you a car today, no you must test drive the car today before I can share that information with you. I got the information I asked for the first time. I did not have to drag it out of Candace or deal with 2 or 3 people to get the information. I obtained the information I wanted and I got it straight from her and she was 100% honest.The pricing was about the same, but St. Louis Honda was offering a 2011 model instead of a 2010. St. Louis Honda was also offering 0% financing for 60 months and the other dealers were not. Candace also explained the price included certain fees and extra equipment that other dealers charged as extra costs. I checked with the other dealerships and she was correct. Candace also explained the deal was good for any 2011 Honda LX as they all had similar equipment, so we would not have to settle for a color that was left on the lot. We could pick the color we wanted. I spoke to my wife, explained the details and we agreed we would buy the car from Candace.I called Candace and alerted her that we would be coming in the next day to buy the car and that we wanted to buy only from her. She asked us to go to the new car dealership and either call her or have her paged and she would take care of us, but she warned us that Saturdays were very busy at St. Louis Honda and we might have to wait a few minutes for her. I assured her we would wait for her.When we arrived on Saturday the dealership was very busy and several sales representatives tried to "poach" Candace's sale. (She was test driving a car with someone when we arrived.) We were patient and rewarded by Candace again focusing on our questions and needs. She went with us on the test drive, explained where everyting was. Wrote up the paperwork and helped us complete the forms which she submitted to Mr. Cash, who arranged the financing. Candace checked the status for us while we waited and let us know we were approved but needed to wait for Mr. Cash to finish with another customer. She offered us some refreshments while we waited and arranged for the car to be readied for delivery. After we finished with Mr. Cash, Candace met us and escorted us to the car and asked us to call with any questions or concerns and thanked us for giving her the opportunity to help us. Later she called to make certain everything was ok with the car.I told her I had already recommended her to a friend who said he was interested in the same make and model car. She thanked us again and said she looked forward to hearing from our friend. Our friend did buy from Candace. She quickly called back to thank us for the referral and to let us know we would be getting a gift from the dealership for making the referral.Again she focused on us and our needs and the information we wanted. We rewarded her with our sale by waiting for her. We were rewarded for our loyalty by her focus on us during the sales process. We thanked her with a referral and she thought enough of us to call back and thank us for the referral. I treat people the way they treat me and I would recommend Candace to anyone.
kgravesrn
Dec 14, 2010
I liked Mike's sales approach. He was very helpful in providing information so that I was able to make my decision without him being too pushy or overbearing. I was very uncomfortable with the whole new car purchase procedure--this was the first time I had done this by myself (I was widdowed 2 years ago). I appreciated the time he took to explain everything. I would recommend him to anyone who was looking to purchase a new vehicle.
Dottie Ramsey
Dec 14, 2010
I was very pleased with the purchase of my used VW Jetta from St Louis Honda. Elmer Watson was very friendly, attentive, courteous and professional. I was very leery of dealing with Car Dealers, expecially Used Car Dealers. This was my first used car purchase in over 20 years. On my arrival at the dealership I just wanted to look at the car I had found on line. Because it impressed me so much and the attitude of Elmer was so good I decided to take it for a test driver, which I did. I did not buy the car that day but told Elmer I would be back on Monday with my daughter so that she could have a look at it. We did go back on Monday and although I wasn't going to buy that day, I did.
rpepper
Dec 13, 2010
I told Greg what I wanted and he did not try to sell me something else but kept on the path that I wanted. He treated me with respect, listened to what I had to say - at no time did he talk down to me as sometimes been the case at other dealerships. He made sure he covered all points with me. Ivo was very pleasant and the whole process went very quickly. I feel that I can call at any time with qestions.
jbryan285
Dec 13, 2010
Why did I rate Paul, Ivo & the St. Louis Honda Team as all 5s? Because this was about the easiest car-buying experience I've ever had. Paul was helpful in presenting my options, he let me take the car out by myself so I could get the feel of the vehicle on my own, we handled the new car and used car deals separately, and the dealer-installed options were done quickly and beautifully. Ivo explained the financing options and extended warranty options clearly. All-in-all it was a great car-buying experience.
econnors
Dec 13, 2010
We went to see Randy after visiting a few other dealerships and not finding the right car or being treated with the respect we deserved. Randy worked hard to get us a deal and even though we didn't get as much as we anticipated (or wanted) for our trade in, we felt confident dealing with Randy and the rest of the crew at St. Louis Honda.
jackhood
Dec 13, 2010
Both Paul and Dave were great to work with, went out of their way to accomodate us even delivered the vehicle to our office along with all necessary paperwork. The dealership, showroom, sales floor were top notch, personnel knowledgeable, all around good experience.
Steve Hilts
Dec 11, 2010
Our family has purchased two new Honda Accords from this dealer prior to this used car for me. Elmer Watson was knowledgeable, experience and efficient in his actions working with my father. My father wanted to cut the deal and move on to the next thing to do that day. Elmer recogninzed that and responded accordingly.
Robin Pieroni
Dec 7, 2010
Came on on 11/27, Rick Murphy helping someone else. Mike Hillis stepped in, found the car that I was looking for in the color I wanted, worked out the details and I have a new lease. Very professional, very helpful. My lease amount stayed about the same which is what I wanted. Am happy that the lease is only three years. I did feel that the dealership should have made my 1st payment of the new lease since the car I returned only has 29,000 instead of the 48,000 that it should have had. Credit wouldn't budge on that however.I do love the car, the color, happy client
OSPerry
Dec 6, 2010
I was looking to buy a Kia Optima. I have read really good things about their new 2011 Optima. The model is a redesign, and I have been researching it for a while. I've always heard to not purchase a new car model after it debuts or has a redesign change. I went to a local Kia dealer and test drove the new Optima and liked it but still had doubts. (seats kida sucked) Great looking car. (Honda Accord should be worried) My wife was fine with me buyiing a Kia, but reminded me of a deal she had offered. If I got rid of my 12 year old Pontiac and got a Honda Civic, she would take the new Civic in 2 years and I could get whatever I wanted then. In two more years I'll know how good the Kia Optima really is... So knowing Honda makes very good quality cars, I checked out the Honda dealership.I went to a nearby Honda, (Dave Mungenast Honda) and was comfortable the minute I walked in the door. I worked with Kenny Rauth a 13 year veteran with Mungenast Honda. Very good dealer, I felt at ease working with him. They are trying to get a Honda President's award for the 13th consecutive year (this should tell you how good they are) Being someone who does car commercials for a Honda dealership out of state, I was familiar with the Honda President's award. Dave Mungenast is the #1 dealer in the state I think... and I just happened to luck into the situation. They were offering 0% on Hondas this month much to move inventory/cars, to help them winning the president's award... and they gave me a very good deal on my trade in. The 0% financing, the great trade deal, and me being comfortable with Kenny Rauth, and the Honda name, clinched the deal in my head very quickly.By the way my wife is a Honda person for life I think. She has owned 2 civic so far, and in 2 more years, she'll get mine. I'm not sure in 2 years if my next car will be a Honda or not, but I would recommend to anyone to go to Dave Mungenast Honda, if they are interested in Honda. (ask for Kenny)One thing I found interesting... Mungenast Honda doesn't advertise... Not on TV/Radio/Print. Biggest Honda dealer in Missouri ( I think) Huge lot/inventory... 12 Consecutive Presidents awards (probably a 13th). Could all this be a coincidence? No its because Mungenast Honda depends on word of mouth to get their message out. That is what I'm doing here. If you live in the St. Louis area and want a Honda, do yourself a favor and go to Mungenast. My wife purchased her two previous Honda Civics at other area Honda dealers, but she was with me during the new 2011 purchase, and she has said she will do her future Honda shopping at Mungenast Honda.Oh and they offer free car washes for the life of the car. When it warms up, I look forward to trying this out.High marks all the way around for Kenny Rauth and Mungenast Honda.One suggestion... when moving an accumulation of items from your trade-in to your new car... a box to load/transfer the items would come in handy... that took quite a while to do...
JimDogg
Dec 6, 2010
Friendly service by Randy. Perfect mix of salesmanship and patience. No surprises with the deal (car, price, and closing) Service center answered my questions with ease and in a more professional manner than another dealer in Saint Louis. If I shop for another Honda in Saint Louis I will make sure to give STL Honda the first shot at my business. Thanks- Jim Hammleman
aholtda
Dec 5, 2010
We were very please with the friendly and "no-pressure" approach used by both Paul, our sales person, and Dave, the business manager. We were also looking at a Hyundai Elantra Touring which was considerably cheaper but felt good about out choice in the end due partly because of the car and partly because of the comfort level at the dealer. No only do we recommend this dealership, on our advice a friend went to see Paul within a week of our purchase and he also bought a car.
franzcatch
Dec 2, 2010
Bought a CRV and a Civic. Service and price were both great. I feel that we were very well taken care of. There was even a mistake where we were quoted an expired sale price (raising our signing price) but they fixed it to give us the quoted price. Very happy!!!
nynurse13
Dec 2, 2010
Rick was outstanding in his knowledge of the car we wanted. Very friendly and professional. Mike was quick to give us answers and helpful in storing our car for close to a month. The car we wanted was on the lot and ready for a test drive immediatley. Excellent service all around!
caralynporter
Dec 1, 2010
I am a repeat honda buyer, having recently purchased my 5th honda in a row. I am one of those people who search for the best deal. Ive dealt with most, if not all, of the honda dealerships throughout the St. Louis area. I drive 50+ miles to Dave Mungenast because they have routinely given me the best deal in the St. Louis area. (Ive bought my last 3 vehicles from them). I have bought these three vehicles from Rob Carroll as Ive found him to be very knowledgeable, considerate not pushy, and understanding of the fact Im out for the best deal i can get. I have found Rob Carroll and the Mungenast team to willing to deal and give me the best overall deal. Also they have a very large inventory on their lot. Im picky about what i want, and yet they have always had a vehicle in the color/options im interested in. I would not hesitate to refer to Rob Carroll and this team.
samohtleahcim
Dec 1, 2010
I received excellent service. Everyone, including my Salesperson, Kenny Rauth, were friendly, helpful and worked to give me the best deal available. This was a great experience as compared to other dealerships and salespersons.I will recommend to my friends and anyone interested in a great car and great service to go to St. Louis Honda.
J Cazzo
Dec 1, 2010
Recently I went shopping for a car and took a look at a couple of dealerships off of the South Lindbergh area. After visiting a couple of dealerships I was rather upset with what I had seen. One place did not have a single salesperson ask if I needed anything in the 15 minutes I was walking their lot....and they didn't even have prices on their cars. At another dealer I was contacted by a salesman that was just trying to push me into cars I didn't want.Then I saw Mungenast Honda's used lot. I was immediately greeted by Craig and it was like I was looking at cars with one of my friends all the sudden. He knew that he didn't have what I was looking for but mentioned that I should take a look at the 09 Civic Si in the showroom. It wasn't what I was looking for but since he was friendly I decided to take a look. Once I took a look it I was impressed and added it to my list of cars to look at. After a day or two of research I decided this was the car.Negotiation and signing of the paperwork literally took less than 20 minutes and the salespeople at Honda were refreshing to deal with....they made things easy and it seems that they still care about their sales as they've been checking up with me lately to make sure that I'm satisfied.I would definitely recommend Mungenast Honda to friends and family.
dar1982
Dec 1, 2010
Tom was a great salesperson. He was not pushy at all,yet was very enthused to help us get what we wanted and I felt he did everything he could to do that. I would recommend Tom for sure. The overall experence was great, we did not have a bad feeling about anything. Everybody we had contact with was very nice and friendy.
tankertoad
Nov 30, 2010
Fantastic experience working with Candace to find the car that really fit what I needed. Then once we had the right car, they were able to get it down to the right price without any "tricks" or hidden costs. Actually left with a nicer vehicle than I came in for and paid less than I had planned. Couldn't have asked for a better buying experience.
Dick Kilker
Nov 29, 2010
My wife and I (Dick and Barb Kilker) took delivery of a 2011 Honda Accord (lease) on 11/23/10. I had gone into the dealership the week prior and was greeted by Sam Martin. He was extremely easy to talk to and anxious to assist without being overly aggresive. Over the course of the following days, his followup was terrific and this is very important to me. They had to locate the Accord with the color and trim that we wanted and this was done in an expedious manner and again,we were kept informed.At the actual delivery (which was Sam's day off) Sam displayed a great knowledge of all the options on the vehicle and demonstrated them as needed.In summary, my wife and I left St. Louis Honda feeling that our business was greatly appreciated and that Sam is always available in the future for any questions or concerns.All in all, just a great experience.Sincerely,Dick and Barb Kilker
josephhoeing
Nov 27, 2010
This is the second vehicle I have bought from Mungenast Honda. Mike Hillis took care of me on both occasions, making purchasing a car a very pleasurable experience for me, unlike past purchases at Suntrup, and Toyota.Mike called and let me know whenever there were any recalls for minor service on my first Honda Accord, (Squeaky brakes). The dealership corrected this problem in 45 minutes, at no cost to me. Mike also sold a Honda CR-V to my wife about two years ago. She loves the car, and had a very enjoyable experience dealing with Mike.I have rated my experience with Honda, and especially my deaalings with Mike Hillis because I have never had any occasion to complain about anyhting associated with this Dealership. They take professionalism to a whole new level from the moment you step inside the door to when you step into your new Honda! Mike met me on both occasions, and having known what I was looking for, had me set up with a new car within ten to fifteen minutes of arriving there. He definitely knows what he is doing!Mike provided a comfortable place to sit while the paperwork was being taken care of. He and other employees provided refreshments and answers to any questions we may have had during our time at the dealership. Mike Hillis interacts well with customers by not being condescending, and not trying to push his product too hard. I can attest that the cars do that well enough themselves! Mike is personable without being pushy, and he has always made me feel welcome at St. Louis Honda, even when I just stop by for an oil change.Honda is definitely not the cheapest car on the market today, but with a product as sturdy and stylish as they have, and with quality employees like Mike Hillis providing top notch service to their customers, I will always be coming back to them for my new car needs.
regnut
Nov 27, 2010
Kenny has been great to work with. He is knowledgeable, personable and experienced. He was able to answer all my questions, was never high pressure. He has everything ready to go on time. The rest of the staff was courteous and facilities clean. The parts department is always helpful an able to answer questions and print installation instructions when needed.
MarvinH63129
Nov 26, 2010
Although the process took a good part of the day, we were very pleased with the result of the process. Mr. Banaskavich helped us come to a decision regarding downsizing from two vehicles to one and choosing a fine automobile to serve our needs. He was very pleasant to work with and very helpful in explaining features of our new car and in taking care of the details of the transfer.
Bryan Dace
Nov 26, 2010
Tom was very helpful. He went out of his way to let ME see the vehicle. He let me drive it for the afternoon and that helped me make a more informed decision. He did not push to get the sale, even though he was eager, the truck sold itself. While filling out the paperwork I got a little nervous that I was being roped in to something I was not ready for. He helped explain the process and assured me that I was not on the hook for anything.I even went home that night with a promise to return the next morning. This allowed me to do some more research about the truck, the engine, and any reviews that I could find. Also I was able to shop for pricing. All of this helped me to be confidant about the deal. The price was more than fair and the way I was treated was excellent. Overall a good experience. Sincerely, Bryan Dace
TracyL
Nov 23, 2010
First of all, I have very high standards and was dreading the car buying process. Randy Graves, the St. Louis Honda Internet Sales Manager, made this a very positive experience for me. I began my internet car search on Halloween, which was a Sunday. Much to my surprise, Randy immediately responded to my initial email from his iPhone. He quickly provided all of the information that I requested. When I met with him at St. Louis Honda, he made me feel comfortable and listened to what I wanted. We had straightforward communication during the price negotiation process. It is important to point out that I am a female and conducted this financial transaction on my own. Randy was respectful and treated me as an equal. He was very attentive and communicated with me many times when he was not at work. Randy also displayed patience with my numerous inquiries. His communication/customer service skills are exceptional and hard to find in today's world. In the end, I believe I got a great price on my new Honda, and Randy made the process easy. I would highly recommend Randy Graves to anyone interested in purchasing a new Honda.With respect to the St. Louis Honda dealership, this was a satisfying experience as well. The dealership offered me 0% financing on my new Honda, along with seven $40 coupons to be applied toward any future service. I was very happy to discover that St. Louis Honda provided complimentary pin stripes and mud flaps on each new vehicle. Also, the unlimited free car washes are greatly appreciated. In summary, I was very pleased with the excellent customer service I received by all staff at the dealership.
henderson868
Nov 22, 2010
Every part of the experience buying my new car was friendly, fast, and fun. I got a great price on a great car which I know will last for many years. I did'nt feel pressured to buy during any part of the process. I will recommend Rob to anyone I know.
Kelli Ruddle
Nov 21, 2010
As always we are very pleased with the attention to detail and promptness of our favorite salesperson, Shan Herwig! This is the second Honda we purchased from Shan and the third Honda we purchased from this dealership. We will be back! I am hoping around March of 2011 to buy another Accord after our Pilot is paid off. Thanks again,Kelli Ruddle
auttendorf
Nov 18, 2010
I have purchased 4 new hondas from this dealer. I have always been very happy with the service and the sales folks. I did visit one other dealer before buying this car and I was less than impressed with the knowledge that the salesman had. So I went back to DM. Josh knew every detail about my new car which is exactly what I would expect from the salesman. I was quite pleased.
stlmge
Nov 18, 2010
The buying experience was very pleasant and informative. Candice was very friendly and knowledgeable and quickly answered all my questions. She was able to arrive at a mutually acceptable price very quickly. The overall experience was very positive and I would recommend Candice and Dave Mungenast St. Louis Honda to friends and family.
Mav74hemi
Nov 17, 2010
Mr. Rick Brennan and St. Louis Honda's used car lot were great to do business with. They were friendly, prompt, and professional. I was some distance away and unlike some other dealers Rick gladly worked with me thru emails and phone calls and always responded very quickly. The price of the particular car purchased was great and they were straight to the point without lots of back and forth haggling. Based on my personal experience I would say they are a good place to do business. If they were to have a car I wanted again in the future I would defiantly come back to talk again!!
bsafarian
Nov 16, 2010
We have worked with Kenny and Dave Mungenast for many years. We have purchased quite a few Honda's from Kenny and have always been extremely satisfied. We know that we will be treated well and that their prices are outstanding. We will continue to be loyal customers for many years to come.
mdlkid
Nov 16, 2010
I received an email from Rick Murphy at St. Louis Honda stating that my 2008 Pilot was holding great value! I had earlier talked to Rick during a routine service visit about the possibility of getting out of my current lease (due to expire in April 2011) and into a new lease because I would be over on allotted miles if I kept the car thru the end of the lease. His response: "No problem - we'll make it work for you."I made an appointment to meet with Rick following his email and he got right to work having their crew examine my car and get the payoff value from American Honda. While that was going on, he found a 2011 Pilot in the configuration and color I wanted on their lot and we took it for a test spin. The car drives phenomenally and is much quieter than the 2008 version. Lots of new bells and whistles, too! When we returned to the dealership, Rick met quickly with their finance manager and came back to me with a great offer -- get out of my current lease immediately, forgive the last 5 payments and any dents/dings on the 2008, start a new lease at the exact same payment (actually $.02 higher/month) and drive a new car off the lot that day...a deal I could not pass up!I filled out the necessary paperwork and waited to meet with the finance manager. The only downside to the entire process was that the dealer only had one finance manager working and two other salesmen were working deals at the exact same time and got their customers' paperwork turned in (literally) one and two minutes ahead of me, so I had to wait until they were finished to sign my paperwork. I only state this in the review because a successful dealership like St. Louis Honda should be able to handle more than one transaction at a time or at least have a back-up person whose primary job might be something else, but who could fill in to avoid having a customer wait 90 minutes to start the process. I live with a lot of patience in my life, so it really wasn't that big of a deal, but since this is a review to help improve their service, I felt it worth noting.Loving my new car and will remain a loyal St. Louis Honda customer for life. This is the 5th Honda I have leased from this dealership since 1995.
mhhsqrII
Nov 16, 2010
I came, I saw, I left with a Honda Odyssey. It was a great experience and I am enjoying the van very much. My grandson thinks its like riding in a Limo. Good Job Tim. My first Honda Odyssey was a car driven by one of the Mungenast's. A 1996 White Odyssey.
billmueller
Nov 14, 2010
Had an excellent experience with St Louis Honda. Started with online shopping contact. Randy Called me about the interest in the web hit, but was not pushy. He answered all questions throughout several emials and phone calls. They only called back after I asked them to, and all the information and numbers and fees were explained up front, I shopped 8 Honda dealers and chose Mungenast because they just seemed more honest and trustworthy than the others, plus by the time I was ready to buy, they offered the best price. Best of all, Randy was very personable when we finally met, and there were no suprises when I drove 100 miles to pick up the car. I have returned to the dealer to have a few accessories installed (after 1 week) and the whole experience buying plus returning for my first service visit, this was the best car buying experience I have had. (I have bought 12 new vehicles from 8 different dealers. Bill, Age 44 from central Illinois) I would definitly recommend this dealership to anyone wanting to purchase a new car.
Jester1013
Nov 10, 2010
The Sales Representative and finance managerinitially told me that my car was included in a tax incentive program and I could expect to get about $1,200 back in taxes. This turned out to be false The program expired over 12 months prior to my purchase. Then on several subsequent maintenance visits I was promised services that were not delivered. Including having warrantied tires replaced at 18,000 miles (under warranty) that were never covered and an oil change that wasn't. The tires were replaced on a Saturday so the warranty shop was closed. The repair tech promised to take care of it on Monday. On 3 consecutive visits over as many months I was promissed they were taking care of it. I never recieved so much as a letter. Then I had a big road trip to take and had an oil change in advance. About 200 miles in to the trip, my oil light comes on. I called the the dealership and they said, "oh...sorry, maybe we just did not reset the sensor. If you pull over I can wal you through how to rest it yourself". I mean really?
buchera
Nov 8, 2010
If you are looking for a quality vehicle, excellent customer service, a no pressure situation, and an overall stress-free car buying experience, then look no further than Dave Mungenast St. Louis Honda. I test drove the Honda Fit on Wednesday and returned to buy it on Friday. On Wednesday I was immediately greeted by Greg Raup a very nice and genuine salesperson. I was able to test drive the vehicle without any pressure to buy. When I came back on Friday I was treated to a great sales experience where, again, no pressure to purchase anything extra (i.e.: floor mats, paint protection, extra warranties). Greg discussed the extras with me and explained why he thought they were a good idea, but in the end I was left to make my own decisions without feeling like I HAD to buy anything. Ivo was the business manager who helped with financing. Again, a wonderful experience. He made me feel comfortable with making such an expensive purchase, and did not force any extra warranty options down my throat. Again, he explained each option's merits and let me decide. I felt I received a fair deal and I absolutely love my new car. In all, I had a great experience, and I am telling everyone to go buy a car from Greg at Dave Mungenast! You will not be disappointed!
len514
Nov 6, 2010
This was a great sales experience with regard to all aspects of the process. The vehicle, purchased at a great price, is wonderful -- clean, smooth-running, and getting great gas mileage. Candace was a perfect fit for us. She was eager to help but was not "hard sell" at all. She let us look but was there to answer all our questions. During our easy and fun conversation, we learned that she grew up in a car-selling family, which helped explain her vast knowledge of all things "car". She returned calls promptly, and the actual sales transaction was fast and easy. She handled it professionally but, again, in an easy friendly manner. She gave us great advice regarding our total loss settlement which resulted in an extra $500 from the insurance company. Without her suggestions we would have just agreed to the settlement, not knowing it was negotiable. I think what was most special about our experience was that Candace seemed genuinely happy for us that she could help us and very grateful to us for our business. We just got the feeling though that she would have been just as pleasant had we ultimately decided not to purchase a vehicle from her. That's special. She followed up the next day with a call to thank us again for purchasing a car from her and Dave Mungenast Honda, and to let us know that we could call her any time with questions that may come up.We tell everyone we know how pleased we are with Dave Mungenast Honda vehicles and service, and we would not hesitate to send anyone to Candace if they are in need of a vehicle.
Kenmon50
Nov 5, 2010
I had gone to several Hona Dealers,looking to buy a 2010 Honda,I finally went to Dave Mungenast Honda. That's where I met Clayton Patterson, who we believe went above and beyond what a car salesman would do. He took the time to show us all the 2010 Honda, never rushed us or made us feel that we where wasting his time. It took us a good week or two to decide what car we wanted to purchase. He never once seemed to mind that I changed my mind a couple of times. He was very professional, friendly and efficent. He made us feel comfortable, not pressured. He gave us a good price and once again I changed my mind and decided to buy a 2011 Honda Accord. We love our car and would recommend Dave Mungenast Honda and Clayton Patterson as well to anyone who asked.A very satified Customer,Kenny and Monte Williams
Mike Sondag
Nov 2, 2010
I am very comfortable with the sales person I dealt with. I did not particularly enjoy getting pressure to purchase warranties and protection packages from the business manager. However, overall I was very satisfied with my experience and would buy from the dealership again.
davidsulkin
Oct 29, 2010
Shan was incredible to work with. Her willingness to make us a happy customer was obvious from the first time i met her. She is not at all a high pressure sales person. I found that she truly cared about taken care of us to become lifelong customers of Dave Mungenast. This is the second new Odyssey we have bought from this dealership. I not only now consider Shan my new car rep but also a friend and when it comes to dealerships those words have never been uttered from my lips. I give Shan two thumbs up and highly recommend her! D.S.
eichhoma
Oct 25, 2010
Craig was a pleasure to deal with and made buying a car a good experience.I would buy from Craig again in a second! Typically I dread going to a dealer and dealing with a salesman. Craig was not the "typical salesman" in which I am typically used to dealing with and made the experience a pleasure.Mark Eichholz
chendrix548
Oct 25, 2010
Sam was very accomodating. He explained all t he features of the new Accords. I was interested in a car that was a demo on the sales floor. He allowed me to test drive a similar car that was on the lot as well as a car that was a four cylinder car that was on the sales lot/
mgwaltney
Oct 21, 2010
I was very pleasantly surprised with my buying experience at St Louis Honda it was the best new car buying experience I have ever had. Complete honesty up front. Here are the details.I went to this dealer to look at the exact color of a 2011 Honda Pilot, since the dealer 30 minutes closer to us didnt have much stock. My plan was to decide on the exact specs, do my research for the best price, then sit down for negotiations. As I was leaving, the salesperson gave me his card and wrote their price on the back. When I got home I compared that price with what I thought would be the best deal based on internet reports and my past experience. Their price was $150 lower than the lowest price I expected to get!So, I figured they hook you on a good price for the new vehicle and low-ball my trade. The next day I returned with our trade (a 2006 Honda Pilot) for their appraisal. They appraised it $150 higher than the best price I expected to get! I was floored. Those prices even included the 1.9% financing promotion.Although there is another Honda dealer 30 minutes closer to us that could get the vehicle for us, I was treated so well at St Louis Honda that I decided to buy it there. There was one slight tarnish to the otherwise stellar experience, but that was probably just bad timing. The paperwork process took much longer than expected. I believe it was a combination of one finance person being out that day and another person being new. This would not sway me away from buying another vehicle here, but I would ask up front how long it will take.That said, I have no reservations in recommending St Louis Honda.
demegorgon
Oct 20, 2010
Worked out a price over the internet to my satisfaction. Set up a time to do the deal and was done in less than 2 hours with NO haggling or trips by the salesperson to se the "sales manager". Have worked with Randy and Ivo before, but Randy was my main salesperson this time. I highly recommend going to Randy and STL Honda to get the best service and price in the STL area, BAR NONE!!
astolzenberg
Oct 19, 2010
Kenny was very friendly and easy to talk to. I feel the deal we got on our new purchase was fair for both us and the dealership. The entire transaction went very smooth and was very painless. We have had other experiences in the past where the dealership was very pushy on sales of extra items and this was not the case. Overall, we were very satisfied and are very pleased with our experience.
gailes50cynthia
Oct 19, 2010
I were very pleased with Tiffany. She were very helpful and did her best to put me in a car.The service were excellent.I will refer anyone that looking for a car to come thier and get the best quanityof service.once again I want to thank you again for having very rewarding employee like Tiffany Eaton she is the best.
shagan
Oct 19, 2010
Great experience! Gary was friendly and not pushy at all. There was a slight mix up in my lein paperwork that they fixed promptly and continued to followup with me even after sending me the proper paperwork. Highly reccomend this dealer! I love my new car.
walkertoddj
Oct 18, 2010
Randy Graves and St Louis Honda did a great job selling me the vehicle that me and my family wanted. They are very customer service oriented and provided a great experience for us when we came by to pick up our new Pilot. Randy even took it upon himself to help change the license plates while the porter was helping me with another issue. Did I mention that the Pilot was spotless (washed & polished inside and out) when we got it - everything was ready to go - just signed a few documents and we were on our way! Thanks Randy!Todd, Sandra & Family
tdla1
Oct 18, 2010
It has now been two weeks since my purchase of a 2010 Honda Fit Sport. I can comfortably say that I am very glad with my decision to go back to the same dealership that I bought my 1997 Honda Prelude (new) to purchase the Fit Sport. The customer service is excellent! The cars are excellent! I now have two Hondas!
earaeber
Oct 14, 2010
This is our seventh Honda deal with Dave Mungenast St. Louis Honda. We love Honda! We worked with a new representative, Randy Graves, to lease a 2010 FIT. He was friendly, helpful and understood what we were looking for in a new Honda vehicle. The deal making process was very easy and quick, no excessive haggling. We were out the door with our new well priced vehicle in under two hours!
Marky Hays
Oct 13, 2010
I am a single woman living in St. Louis, my brother my personal car expert is in Oregon. I don't have many automotive--smart friends here. So, I needed a dealership where I was treated like a person who needs the answers; answers to questions I didn't even know to ask! I would, absolutely, recommend St. Louis Honda. And have already recommended them to someone who is considering buying a car in the next 12 months.
lasforrest
Oct 13, 2010
I had found "my" car on the website. Rick contacted me shortly after my submission for more information. Working with Rick was straight forward, no high pressure to buy +/or sell,and he was available by phone or email with answers to my many questions-even after hours! We did this for 1 1/2 weeks before I finally bought the car. His belief in the Honda product was evident. I must admit that part wasn't a hard sell as I've previously owned two Honda Accords. I look forward to many years with my new car, working with Mungenast, and would highly rate my experience in buying my new car! Thanks Rick!
bobroberts
Oct 13, 2010
Elmer listened to what we were saying about our needs and our wants. He showed us first a vehicle that had options our Mountaineer had. My husband said good milage and backseat confort were important in options we could afford. Thus we bought the 2008 CRV. We have just returned from a trip to Nevada and were impressed how comfortable the back seats rode. One thing we appreciated in Elmer was the patience he afforded us. In this economy it is sometime scary to make quick decisions. Elmer never seemed impatient when we did not make a quick decision. We would recommend Dave Mungenast St. Louis Honda and especially Elmer Watson. Thank you Bob and Wanda Roberts.
Pattyo52
Oct 12, 2010
The service from the sales was excelent to say the least. As for the service dept. Telling me that I may have a new used vehicle that may have had an odometer rollback was very dis- heartening to me. I had to miss a day of work due to the service dept trying to figure it out. They took the dash apart and removed the valve cover and took several hours to verify the mechanics theory. I will still continue to service my vehicle at Honda but did suffer a very large and scary experience. Elmer Watson worked with me at every angle as well as the other pre owned sales dept. I would like a phone call from the customer service dept. about the issue.
wletterman
Oct 12, 2010
Great service and great product. Michael was very knowledgeable about the automobile, and took the time to show me all of the great features of my new purchase. When demonstrating the car, he wasn't pushy, and was super friendly and supportive during the entire process. The same can be said for Ivo. He took the time to explain all of the finance procedures and each feature and figure along the way. Overall, it was a great experience. Buying a new car can be very stressful, but these two gentlemen really assisted me in not feeling any of the anxiety at all during the process. I absolutely recommend purchasing a car from Dave Mungenast Honda, and working with both Michael and Ivo during your purchasing process as well. Sincerely, William Letterman
allen8757
Oct 10, 2010
Kenny was great to work with at St. Louis Honda. He was very informative and took the time to explain the whole leasing process to me. I was able to take the car out for a test drive and to see if it would fit in my one car garage. Kenny was very friendly and i felt very comfortable working with him.
justusjeff
Oct 9, 2010
The reason I went back the Dave Mungenast Honda is because of Rick. Rick is a straight shooter and very pleasant. He goes out of his way to make the customer comfortable. He will give you the best deal he can at the cost of extra money in his pocket. I also talked with the service manager about the vehicle. He was the most open and honest service manager I have ever dealt with. He went way beyond what I ever imagined when describing what they did with the car to get it ready for re-sale. Even things that he knew needed to be done he was honest and telling mw what those issues were. He did not try to hide anything.Everyone I ran across at the dealship was top notch. I WILL be back for other transactions!Jeff Justus
Chris Callan
Oct 8, 2010
This is the fifth car we've bought from St. Louis Honda, and the third from Rick. Rick is honest, straightforward and reasonable. He has never really come across as a "salesman", rather more like a friend trying to help us out. He is great about listening to what we are looking for and always finds the perfect fit, and never tries to oversell. We are loyal Honda drivers and will continue to return to Rick every time we need a new car. Thanks Rick!
duke22
Oct 6, 2010
Excellent service with this company. Take care of you from start to finish.Go over everything with you to make sure you understand what you are doing.Can not find nicer people and I've bought alot of cars. In the past year alone I bought 6 cars. 4 cars from this dealer alone!
grantslg
Oct 4, 2010
Very good experience. St. Louis Honda had the exact car we wanted at a fair price. The car was ready for pickup when we requested. It was spotless and had a full tank of gas. The trade-in allowance for out old Honda was reasonable and was negotiated separately from the price of our new car. We've been St. Louis Honda customers since 1978 when we bought our first Honda. Sales and service has always been outstanding.
NashvilleKid
Oct 4, 2010
The entire staff at St Louis Honda went above and beyond my expectations. My fiancee and I were both treated with respect and professionalism. They all seamed to truly care about us. We got the deal we wanted and it was all completed in a reasonable amount of time. The vehicle we purchased was received clean and the gas tank was filled up. My fiancee and I would definitely recommend St Louis Honda to anyone looking for the best deal and customer service in the St Louis area.
nina berry
Oct 4, 2010
I had been in a car accident in my 2001 Honda and cost to repair exceeded its Blue Book value. Craig steered us to a car we liked (just like my other one!) and could afford as well. He was very kind, friendly and most importantly NOT pushey. I would definitely recommend him and use him again myself.
M2MODON
Oct 4, 2010
THIS IS THE FOURTH CAR I HAVE PURCHASED FROM ST LOUIS HONDA. I GO BACK BECAUSE OF RICK BRENNAN. HE IS A TRUE PROFESSIONAL,KNOWS HIS PRODUCT,STANDS BEHIND THE PRODUCT, AND MOST OF ALL HE HAS EARNED MY TRUST. BOTTOM LINE-I GO TO ST LOUIS HONDA BECAUSE OF RICK BRENNAN.
jon2299
Oct 4, 2010
We had a great experience with Sam and the dealership. It is the second vehicle purchase we have made there. They did not pressure us at all and helped us get the vehivle we wanted. I would definitly do business with the dealer and sales person again in the future.
sniemann
Sep 30, 2010
Overall are experience was very good. Everyone we met with in sales, service, and finance was very professional and very friendly. Our sales person David was very helpful in going over all of the features our vehicle offers and answered all of the questions we had. Also after bringing the vehicle home we noticed a small scratch on the rear passenger door the next day. We brought this to David's attention and he went over all of our options and was able to get it into the shop to get it repaired in a timely manner. This is the second vehicle we have purchased from this dealership and based on the service we have received up to this point we would definitely recommend anyone to visit if they were in the market for a new vehicle.
jchrismoss
Sep 30, 2010
I had a great buying experience with Randy Graves and Dave Mungenast St. Louis Honda. The entire transaction took less than a day from the time I walked into the showroom to deal closure. I have always had great experiences with Honda and Dave Mungenast in particular when it comes to quality and service. Randy Graves is to be commended for his customer service focus and willingness to work with me on making this transaction happen. Chris MossLoyal Honda Owner
geokim
Sep 30, 2010
This was our first experience purchasing a pre-owned vehicle and I must admit that the experience was much better than I anticipated. It really boils down to doing a little bit of leg work in advance (basically - knowing the average value of the vehicle you want to buy, plus your interactions with the sales person. Our salesman, Clayton Patterson, had great customer service skills and went above and beyond our expectations. He actually gives pre-owned salesmen a GOOD name. So far, we have been very happy with our purchase and the follow through on his part & St. Louis Honda. If your looking for a good dealership, I would highly recommend Clayton & St. Louis Honda to anyone that is looking to purchase pre-owned.
AnitaKipp
Sep 28, 2010
As a women, I dreaded the prospect of looking for a new car. My past dealership experiences had left me feeling taken advantage of and or not taken seriously.From the moment I arrived I was made to feel comfortable, relaxed and like an important customer (thank you for not having the first question be about the color!!). Josh Urlich was courteous, knowledgeable and professional. I never felt under pressure or uncomfortable. Josh did a great job listening to and answering all questions I had. I also want to let the dealership know how pleasant my experience was in the financing department. While I know David was in training, he did an excellent job at making me comfortable. Evo was especially helpful and made sure he was available to assist David in any questions in a timely manner.Thank you again for the wonderful experience of buying car.
Byoung
Sep 27, 2010
I started the initial voice of interest with Tiffany but CIERRA took over after that...Cierra was very nice, very professional, very helpful and had a great sense of humor...I would've scored higher but I was turned off by a return email from Tiffany sort of discouraging my run down of what I wanted in a vehicle but I suppose she was just telling me like it was....so anyway, my overall experience was great...I shopped on Saturday and brought the car home on Monday...they worked with me on the price a tiny bit to put me at a more comfortable payment and I was very happy with the customer service Cierra gave me...thank you.
bbraun669
Sep 27, 2010
My experience at Dave Mungenast Honda dealership was very relaxing and even though I knew they were trying to sell me a car, I felt no pressure (such as I had at another dealership). All my questions were answered and if the person I was dealing with didn't know the answer she went out of her way to find the answer always stressing that it was no problem. Shan is very friendly and I felt she was truthful. Had I felt that I was being taken, I would not return to the dealership. I have yet to find out about the service but I anticipate no problems there.
smswatek
Sep 25, 2010
Great customer service: Extremely friendly and helpfulQuality of Work: Very thorough and honestFriendly: Everyone greated me with kindness and hospitalityOverall Experience: Amazing treatmentPrice: expalined everything I needed to know! Amazing!!!
nicholsss
Sep 22, 2010
Purchased a 2010 Honda Civic From Dave Mungenast and had a very good experience. They gave me a fair price on trade in and discounted price on the new car along with 0.9% financing from Honda. So I was very happy. Main difference I liked about this dealer vs. others is they where very fast about getting me a price, even our back and forth on trade in went fast. I fealt they where very honest and upfront with everything and actually started pricing at MSRP. Very nice. No inflating the cars price just to discount.
dhoyle5
Sep 22, 2010
My experience at this dealership exceeded my expectations. The explanation of the Honda philosophy along with the professionalism of the staff put me at ease during the transaction. Dave Mungenast brings a quality presentation to an already quality product.
psertl
Sep 20, 2010
Even though I arrived at the dealership about 40 minutes before the scheduled close time, Kenny, Bob and Ivo (the finance man) stuck with it until we agreed on a deal. All were very nice, friendly, and helpful. I've sent a couple of e-mails to Ivo since then and have received a very quick response. My experience with Kenny and the others at St. Louis Honda has been very good.
gskern
Sep 20, 2010
Rick is just about as good a Dealer Rep as you'd want to work with: He's not one of these "slicko" types who fills your ears with a lot of baloney as he struggles with smoker's cough... He's sharp, he's smart, he's a good listener, and he follows through with the things he says he's going to do; in short, Rick inspires CONFIDENCE in the buyer from the very start.We've purchased 2 cars from Rick, and we'll go straight back to him again the next time we need to do the car thing again... Don't buy your next car until you've given Rick a chance to help you.
AWalk
Sep 19, 2010
We recently purchased a new Honda CR-V from St. Louis Honda. We had the most amazing experience with our salesman, Craig Newport. Craig was more of a consultant rather than a salesman. He asked us questions in order to determine our budget, needs and wants so that he could ensure he found the best product for our expanding family. His product knowledge was impeccable. We did not expect him to be able to recite every statistic, but Craig was able to answer every single question and showed us that he fully backed what he was selling. This made the decision making much easier for us because we trusted his recommendations. Craig also has extreme patience. He was supposed to be off work that night at 6:00, we arrived at 5:30. Once we decided to purchase our CR-V, Craig walked us through each and every step and never once said a word about having to stay at work late (4 hours!!). He was amazing!!! The next day we received a personal follow-up phone call from Craig, which showed us we were not just another sale, but actual people to him. I cannot stress my gratitude enough. Craig made this experience very enjoyable and we will buy from him again!!!
StaceyU
Sep 18, 2010
Randy Graves with "David Mungenast St. Louis Honda" was excellent! He was courteous, friendly, and most importantly not "pushy". I'm a woman in my 30s and he treated me with respect. He was easy to talk to, which helped me work through my fear about buying a brand new car! As you can tell, I highly recommend seeking out Randy at St. Louis Honda (David Mungenast).
plackey1957
Sep 18, 2010
I stopped by St. Louis Honda just to test drive the Accord Crosstour. I had narrowed my search down to a Nissan Murano or the Honda car. I had no intention of purchasing a car on that particular day but working with Mike we were able to arrive at a reasonable price for both the new car and trade in. Mike was very easy to work with and knowledgable about the car I was interested in. I explained to Mike how I like to handle car purchases and he worked with me on my terms. I was very happy with the experience.Pat Lackey
daniel/susan wilder
Sep 18, 2010
Our first visit to look and our second visit to buy were very pleasent experiences because of our salesman David Gierse. He was never in a hurry, there was no presure from him to buy, he was very knowledgable in his discription of different cars and found for us the exact car we wanted. We have bought from St. Louis Honda before, but his service to us was exceptional. We will enjoy this car as much as we have the last 3 Hondas we have had.
jmig
Sep 16, 2010
We recently bought a 2011 Honda Pilot and couldn't have had a better experience. Sam was very friendly before, during, and after our purchase. The interaction we had with the other employees was more than pleasant and I would highly recommend Dave Munganast St. Louis Honda to anyone looking to purchase a new vehicle.
creed7
Sep 16, 2010
This was by far the best experience buying a new car I have ever had. Actually, I dislike buying cars because of the usual pressure game. Not so with this dealer. The new Honda I got is a wonderful car. I expect years of service from it. The salesman and support staff were very friendly as well. Thank you.
stucker
Sep 14, 2010
My experience with St. Louis Honda and its sales staff was, overall a very good one. I am a graduate student so am young and still fairly naive when it comes to big life decisions. Dave took some time to get to know me and my place in life, and he respected my needs as a consumer and my limits as a customer. I was not tricked into buying something that I didn't need and I certainly did not pay too much for what I wanted and subsequently got (utilitarianism and budget-mindfulness are key on a teaching stipend).
landes21
Sep 13, 2010
The dealership was very professional. I worked only with Gary so there was no high pressure sales manager pushing me to make a quick decision. They have already followed through with all the items that were promised at the time of sale and have sent me a letter and called to assure I was happy with the purchase. Overall I really like this dealership and inparticular Gary Kinder as a salesman.
ahodges
Sep 13, 2010
I've been dealing with Rob Carroll at St. Louis since 1999. He is the best salesman that I've ever worked with -- friendly, not high pressure, gives lots of information, etc. I just bought a 2010 Insight to replace my 2000 Accord (yes, I'm a Honda girl!), which was a total loss when a Casey's tanker (tractor trailer) truck ran over the front of it while making a left-hand turn from the right-hand lane! I've worked with Rob on 3 new cars throughout the years and I will continue to work with him, and send him referrals, because he is a salesman to be trusted! In addition, St. Louis Honda Service Department is wonderful -- I'm always satisfied with the wait time and amenities when I service my vehicles. I highly recommend my salesman and my dealership to anyone!
Mari2008
Sep 13, 2010
I rated each line item as 'good'.I was happy with Customer Service.Everyone was friendly.I think my experience was good. It's my own fault that I rushed through it all. I believe the price was fair, although I didn't even try to neigotiate - aganin, my fault.
mkymsefn
Sep 13, 2010
My parents have been faithful customers of St. Louis Honda since 1989. The purchase of this car marks, I believe, the 19th purchase and the 18th Honda we have bought from the dealership. Rick was terrific. Very knowledgable and went out of his way to make this entire process quick and easy. I have always recommended St. Louis Honda to people and will continue to do so in the future. And I have already recommended Rick to several people who may be in the market for a new or used car. Excellent experience!!!Jeanne and Adam McReynolds
gdcsoup
Sep 12, 2010
I drove 40 minutes after work to St Louis Honda to look at a new Odyssey. After finding the Odyssey model I was interested in I went into the showroom to find a salesperson. It was model year clearance and there were several customers already being helped, but no salesperson was free. Shan Herwig(Business Development Manager) introduced herself and immediately went to work helping me. After buying several cars over the last 20 years I have never had a more friendly, helpful, no-pressure salesperson. I was prepared for the inevitable price haggling, but Shan came back with a price that was less than I was planning to spend. Sam reviewed all of the features and controls with me while I was waiting for the finance department. Both Shan and Sam stayed over 2 hours after closing to make sure I was a satisfied customer. Thank you Shan and Sam for making my car buying experience an enjoyable one. I will recommend St Louis Honda and Shan Herwig to all my friends and family.
timbrax
Sep 10, 2010
The new car buying experience is one I always dreaded. However, my recent purchase of an Accord Coupe from St. Louis Honda changed that mindset. From the minute I met salesman Kenny Rauth to the time I drove off in the new ride, the experience was outstanding. Kenny was extremely helpful, friendly and very knowledgeable. He didn't rush anything and really made the buying decision an easy one for me. Kenny was a consumate professional and portrayed a very positive image for the dealership.Business manager John Cook also deserves kudos. He was friendly, knowledgeable and efficient. Both of these employees are a credit to the dealership.So far, I am one happy camper. When vehicle purchase time rolls around again,I will definitely put St. Louis Honda on my radar screen.Thanks, Guys.
RMC-1
Sep 10, 2010
The people were very nice in working with them and they did everything that a customer would want. Gary Jones and Tim were very, very nice people. Tim did a super job in getting the car that I wanted. I would recommend their dealership.Dick Charow
ryanga
Sep 9, 2010
Very pleasnt way of presenting us will all our options and the pros and cones of each choice.Mr. Murphy knew the details of each of the models we has questions about, and he could give us an organized summary of each cars advantages. He was very efficient in presenting us with the paper work etc.
rafles
Sep 9, 2010
I have given this rating because I felt the cusotmer service, quality of work,and friendliness were all great. The only area that could maybe ahve been better is pricing. My wife and I had not done a thorough research on the cost of CRV's prior to our visit and weren't sure if we were getting a great deal on price. Although we were satisfied on the trade-in value. Rick Murphy and Ivo Saric were very accomodating in our dealings with Honda and we enjoyed "working" with them.
crfehrmann
Sep 8, 2010
I would recommend this dealership, and this specific dealer, not only because of the great service I received on Friday, but also because of the wonderful service I received over seven years ago. Before going to the dealer on Saturday, I looked for the card that I received during my last purchase. I remembered how frienly and professional this individual was, and I wanted the same experience. Unfortunately I was unable to find the card. Imagine my surprise when after moments on the new car lot, Mike came out to greet me. It was the same professional, courteous dealer I had met and purchased a car from years ago. A wonderful experience, repeated, Thank you Mike, and Thank You St. Louis Honda.
spenderella1
Sep 8, 2010
I had always had my Odyssey serviced at STL Honda and loved every experience I had there. I knew I would buy my next honda (a Pilot) from them. When it came time, I did go to St. Louis Honda...and they were great. They really made the car buying experience so much better than any before. The showroom is top notch and they really take strides to make the experience a positive, professional and "upright" transaction. Most car deals I have ever been through prior made you feel like the dealer was "shady" or give you that bad gut feeling...NOT AT DAVE MUNGENAST ST. LOUIS HONDA...it was amazing. They really made if an AWESOME experience which is hard to find. Service is EXCELLENT also. I found the Finance Side of the Transaction PAINLESS. Ivor was the best Finance person I ever dealt with during an auto transaction.I respect all of the employees at Dave Mungenast. On all counts, there was no sneaky business or tactics used by any of them.I think most importantly...I will refer Dave Mungenast to others.
MJZ
Sep 8, 2010
I tried to buy a car from another Honda dealer and unfortunately encountered a poor salesman. The Manager would not switch the sales man so I switched. Thankfully!Dave Munguenst Honda was great and Kenny Rauth was nice to me.I would defintely go there again.
Sarie
Sep 8, 2010
I was very nervous about leasing a car and was afraid that the whole experince would be stressful. It was the exact opposite. Rob was very friendly and did not pressure me at all. Other dealerships that I had visited want to put me in a car that day even if I wasn't ready to purchases that day. I did not feel rushed or pressured to make a decision. Rob also knew what I was able to afford and worked with me on the price. I felt good about the car that I picked and the price I was paying for it. It was truly a plesant experience and I would recommend Rob and St. Louis Honda to anyone!
bmnaeger
Sep 3, 2010
Randy was very knowledgable and not pushy or overbearing. His relaxed style made the usually frustrating and annoying car buying process much more enjoyable. Randy took the time to introduce me to the maintenance, finance and management staff while I was at the dealership. He was also very accessible after normal business hours. I would definitely reccomend Randy Graves and St. Louis Honda to friends, family and clients.
chadfroelker
Sep 2, 2010
Craig was very helpful and a pleasure to work with. Would highly recommend him to any of my friends or family. Did not feel any pressure to make a purchase during the buying experience. Craig was knowledgable of the product I was interested in and was able to answer any question and provide guidance on my purchasing decision.
sasham
Sep 2, 2010
I wish I could buy a car from Mike at St. Louis Honda every day. My search for a new car sent me to 6 St. Louis area dealerships, which introduced me to six different sales reps. St. Louis Honda was fourth on our list, and by the time my husband and I arrived there I had decided that I hated shopping for a new car. Then we met Mike. Imagine your favorite, most inpsiring high school teacher combined with the world's most patient driver's education instructor and you can almost picture how awesome Mike is. Mike provided all the information we needed about the car without one iota of the sterotypical "sleezy" car salesman aspect. Not once did he ask how much we wanted our monthly payment to be. He did not tell us that time was running out on some super awesome deal, or that if we didn't buy the car immediately, it wouldn't be there when we got back. (Although someone had bought the car we test drove by the time we got back!)When we left the dealership, we still had a few cars on our list, but none of them compared to the Honda Fit that we ended up purchasing, and none of the other sales reps compared to Mike. When we returned to the dealership to buy our new car, there were several other customers in front of us. Mike did a phenomenal job of explaining the wait time and letting us know where we were in the process. He stayed until 10:30 at night so that he could walk us out to the car, and even remembered which radio station I listed to during the test drive, and set that staion on the radio for us. I really wanted to give him a hug when we left because he was so helpful. As for the rest of the dealership, everyone we passed smiled at us, Ivo in the finance department was awesome (as was the .9% interst rate!!) and they even have a kids' area off the service department. I can't wait to buy our next car from St. Louis Honda. Thank you so much to the whole team for giving us such a great experience.
white crv
Aug 31, 2010
Paul Hartge was a great salesman. We called before we went to the dealership to make our purchase. We wanted to be sure they had the white CRV we were looking for.The first dealership we called said they had the white CRV and when we got there they didnot. I asked Paul to call me after he went out to the lot and saw the car. He called back after he drove the car upto the office. The purchase went great until we had to speak to the financeman (we paid in full by check). WE had a wait of over 30 minutes.Then when we wanted to take the car with us we had a wait of over 1 hour.
Nelda Buerck
Aug 31, 2010
When I walked into the St Louis Honda Dealership, I was greeted by Dave Mungenast and Shan Herwig. I told them what I was looking for and they were so helpful and cheerful. Shan was wonderful in explaining everything to me. I definitely would recommend this dealership to all my friends and anyone who would ask me when they see that I had purchased my CRV from Dave Mungenast St Louis Honda.
melklong1
Aug 31, 2010
Working with Clayton made buying a car a fabulous experience! From his comedic presence, to knowledge of every car on the lot, Clayton was fantastic. Although the paperwork was quite daunting, the time flew completing it with the friendly and knowledgeable staff!
jjlovesdave
Aug 29, 2010
I had a great experience at this dealership. I left with the perfect car for my family, a great deal, and an overall positive experience. The only complaint I had was how long everything took to completion. We were at the dealership for almost 7 hours, 5 of those hours which we knew the car we were purchasing. I haven't been car shopping in 8 years, so I don't know if that's the standard, but it took forever! Other than that, it was a great experience. We will definetly be returning to this location for another car someday!
hylai
Aug 27, 2010
Fast and efficient , try all the ways to help: We are greeted with nice smiles when we enetered the dealership. Understaning and considering: We waited for quite a bit because there's too many customers and the lady there handed us some food. It was in the evening, and it feels great to be taken care of
kmoran17
Aug 26, 2010
Excellent service from the walk in (with trade in) to the walk out with a new car. I have bought many new cars, but this was the easiest and the most pleasant. Gary Jones is low pressure, but assures you of the best deal.I LOVE my Honda Civic Hybrid. It's sensational!Excellent!!!
hondacrazy
Aug 25, 2010
I have a whole house full of Hondas that only get serviced at Dave Mungenast St. Louis Honda. The service and parts departments have always been very kind and humble to me. I have never been to place where every single person is friendly and full of joy. It's almost as if the employees are at home and not at their jobs. Overall Dave Mungenast St. Louis Honda has been the best dealership that I have ever been to. So next time you need service and think about the other local dealers (Bommarito Honda or Honda of Frontenac), think twice and come see why I have been so happy with the service at Dave Mungenast St. Louis Honda.
rlbruns
Aug 25, 2010
Gary Kinder made our purchasing experience very pleasant. He was very helpful in understanding our new car features and provided an in-depth explanation of what to expect in the contract and financing phases of the purchase. Our purchase was made at the large sale event at South County Mall. This experience was great because we only had one stop to locate our car. The one we purchased was about the 20th car we looked at. But the time spent was only about 1 hour.
tjosato
Aug 25, 2010
I visited St Louis Honda a number of times before purchasing my vehicle. I also visited about 7 other dealerships in my search, on both sides of the river. By far St. Louis Honda was the most helpful and friendly dealership staff I interacted with in my search. I never felt like I was being sold a car, I felt like they were helping me buy a car. Even my 10 year old son suggested that I buy the car from St. Louis Honda because they were nice to him. The Accord I bought was used, but in pristine condition. It was obvious that the dealership took great care in reconditioning the vehicle. Actually every used car I looked in at St louis Honda was in great shape. Some other dealerships I went to had dirty cars and flat out told me "what do you expect, its not a new car". I like my car a lot, I feel like I got a good deal, and look forward to many happy miles ahead.
hail_bob
Aug 23, 2010
We received excellent customer service with Samuel Martin. He took the time to introduce us to other key personnel, show us the auto repair department and customer waiting area, as well as, displaying a professional demeanor during the entire car purchase. He treated my wife and I with respect and understood the importance of helping us get the car we wanted at the price we could afford. After shopping at other dealers prior to our visit at Honda, the entire experience by far exceeds the competition. Thank you Sam for making our car purchase a pleasant won.
alexisrose
Aug 23, 2010
This dealership was the second one of the day that I visited, and I was already very discouraged from my first experience at Nissan. Luckily, I happened to get Paul as my salesman, and he helped me figure out just the right purchase for me. One test drive in the Civic and I knew that was the car I was looking for. He helped me choose the right trim level (EX) and took the time to work with me on getting it to a price within my range. The whole process took a few hours, but I ended up walking out with a car that night. Paul delivered excellent customer service, making me feel comfortable with my purchase. To top it off, I accidentally left my gate opener in my trade-in, and he drove all the way to the restaurant we were at (at 9:30 p.m.) to hand-deliver it! That, plus the follow-up call the next morning made me happy I decided to give Dave Mungenast my business. 10 thumbs up.
h9i2
Aug 23, 2010
I have purchased three cars from St. Louis Honda. Two cars were sold to me by Ivo Saric and one by Randy Graves. Both salesman were professional, timely and knowledgeable. I didn't price shop St. Louis Honda, so I have no idea if I could have bought my cars for less money. However, I felt good with these guys and the dealership, so I set price aside. Maybe I am a fool, but I don't think so. I would highly recommend Ivo, Randy and St. Louis Honda. David C. Slimack
Glenda_Sutter
Aug 23, 2010
My 2005 Accords a/c stopped working on the hottest day so far in St Louis so I took it to the service dept at Dave Mungenast St Louis Honda for estimate/repair. They found that a "rare occurrence" of a bearing coming loose inside the compressor, destroying it and sending metal shards throughout the entire system, required the entire system be replaced at $3,255.00. The KBB value was only listed at $6,200 so I decided not to fix it. I immediately called Gary Jones to locate me another Accord with same features as my existing vehicle. He returned my call that same day but learned that the vehicle found was a demonstrator with 5,xxx miles so he expanded the search to 7 surrounding states. A dealer trade was completed & my new 2010 Accord was picked up and delivered to me on Saturday.Of course I would recommend this dealership to everyone, as this was my second experience, and I did refer a customer to them in June. Gary Jones and Ivo Saric are outstanding associates that provided proactive, friendly, knowledgeable and excellent customer service. They are great ambassadors of the Dave Mungenast and Hondas values.
wavada
Aug 21, 2010
My brother had a good experience with Robert Carroll and had bought from him in the past. I found him to very nice and friendly. I liked that he was quiet and calm...not pushy at all. He also knew the car features well. I thought my overall experience at this dealership was very good. Ivo, the finance person I met with was also very nice and explained things well.
KJorstad
Aug 20, 2010
We had a great experience at St Louis Honda. We purchased a new Odyssey Van and every step of the process went smoothly. Our salesman was very knowledgeable, very friendly and handled the entire transactionly very efficiently. When I returned a few days later to add some accessories and have warranty work done - he had everything set up in service and a loaner for me to use for a couple of hours. The service department was very clean and organized and had many employees ready to help check your car in for service. I'm very pleased with my new Honda van (I traded in a Toyota!) and very impressed with St Louis Honda. Thank you Kenny!
GSutter59656
Aug 20, 2010
I took my automobile on the hottest day of the year (so far) to St Louis Honda's service department because my a/c stopped working. Left it over-night, was notified the next morning that it was going to cost me $3,255 to fix. I called Gary immediately, asked him to find another with everything that was on my 2005 Accord (bought my first from Gary in May 2005) the same Red, brand new. The first found was everything except new (demo w/5,xxx miles) so he widened his search to 7 states and located one! A dealer terade was processed & someone went to pickup my new car Saturday morning. Gary called me at 10am to let me know it would be in that day (it was still very hot). He thwn called me at 1:00 to advise it should be available by 2:15. The vehicle was everything I wanted (except for my '05 a/c to have not broken) plus there was several item that I didn't really want so I didn't pay extra for them. We now have 2 brand new Honda's (a 2010 Ridgeline & my Accord) along with my 2005 bought from Gary. He is very good, knowledgable and professional and a great steward of the high values and customer service Honda wishes to project. Gary, as well as Ivo Saric (financing), both have my high regards and respect.
eckelkampe
Aug 19, 2010
Paul was very easy to work with, let the car sell itself rather than pressure us and stayed late to help us complete our transaction so that we could drive off the lot with the car. I would recommend this dealership and saleperson to anyone, and actually already have!
jdoran
Aug 19, 2010
Salesman was friendly, forthcoming, a tad overbearing at times (but probably no worse than any other car salesperson I've come across), answered all questions thoroughly. My only complaint was after the sale, since I've been inundated with letters, emails, phone calls to find out my level of satisfaction, get me to sign up for special offers, etc. One call would be sufficient. (I know one call is from the dealership and one is from Honda Customer Service, but to a customer it's just another phone call.) Still, overall, I'm very satisfied.
Jim Syron
Aug 18, 2010
We contacted Randy Graves at St. Louis Honda on the internet while searching for a new car. Randy's response came within a few minutes. It included a lot of information and a good price. Our experience at St. Louis Honda was just as good. Everyone was pleasant, friendly and efficient. This is by far the best car buying experience we have ever had. We will definitely contact Randy for our next new car purchase.
sukimomof2
Aug 18, 2010
I went to Dave Mungenast St. Louis Honda on Saturday, August 14, 2010 to to into the possibility of purchasing either a new or used Honda CR-V. I met with Sales Representative Kenny Rauth. He was very helpful. He provided me with all the information that I needed - availability, options, the pro's vs con's of new vs used and he offered a price that was within my target range. He facilitated the paperwork and was able to get everything all set before I left the Dealership. I only had to return on Monday with a check and the car was waiting for me all ready to go. I had never purchased a car on my own before and Kenny Rauth explained everything to me, answered all my questions and aided me in making the right decision! Thank you.
mbollegar
Aug 17, 2010
Dave, my salesman was wonderful. He was informative and not pushy. He didn't rush me at all and we stayed really late. He went over things slowly with me to show me the basics of the car before I drove off. Made sure I was comfortable and anwered every question. Like I said, I kept him really late and he didn't rush. He went the extra mile in contact after the sale. The man that did all of the paperwork was great too as I kept him late and he didn't seem to rush either. Answered all of my questions. Great experience all around.
nieh
Aug 15, 2010
Dave Mungenast St. Louis Honda has excellent staff, inventory, deals and service. I would highly recommend St. Louis Honda to anyone considering a new or used vehicle. We have purchased two vehicles and have been very satisfied. Great people and a great product. The sales process was very streamlined; we felt the product recommendations were right for us and follow up service has been as painless as the process can be.
heggerj
Aug 14, 2010
I worked with Cris and he was very friendly and attentive. He appears to be a hard worker and was very concerned with taking care of the customer. I also worked with Terrell and he was friendly and good to work with as well. He did what he said he was going to go and did it on time. Ciera was good to work with as well.
2007hondapilot
Aug 14, 2010
Shan Herwig was very courteous, professional and straightforward. She is the best! Mungenast Honda is also a very well run organization and the staff is also top-notch. I don't think that I have ever been to a dealership that was so concerned about customer service.
jeffreycwilson
Aug 13, 2010
Candace was great. The car I bought is great. I feel very lucky to have found the Nissan Versa AND Candace on the lot! The whole experience was easy & uncomplicated. In the past, I had very poor experiences with Sales people & Finance Depts.(not at Dave Mungenast, it was mostly Chevy dealerships in the past). The whole experience changed my view on dealerships/sales people (and managers, too! -- EVERYONE was super nice). It's nice to know there are trustworthy/honest dealers out there. Thanks!
sbt
Aug 13, 2010
Our purchase with Shan was terrific. It was our second purchase and once again the experience was top quality, friendly, quick, pleasant. The customer came first! We were greeted by everyone. I would recommend this dealer and this salesperson to everyone!
bigjules
Aug 10, 2010
Although we were just looking, we wound up purchasing a new car thanks to the friendliness of Dave Gierse. he was honest and upfront with us about their pricing and the options that were available with each price catergory. We were even more pleased when Shan Herwig was able to help us get the PEPP discounts that brought our purchase within our price range. Even a difference of a few thousand dollars helped and we made up our mind to go with the Honda Accord. Thank you so much for a very positive experience. If we know of any one that is in the market for a new car, we will definitely refer then to Dave and Shan!
NickHuniak
Aug 10, 2010
My wife and I decided to purchase a new Honda CRV. We visited several Honda stores at night to view the vehicles after hours not wishing to speak with salesmen. I then visited Honda websites for information. I found Dave Mungennast St Louis Honda to have the most user friendly website and decided to pay them a visit. I called Dan Larson, internet Sales Manager from their website and confirmed an appointment with him for Saturday, Aug 7th. Dan informed me he worked or partnered with fellow internet Sales Manager Randy Graves.My wife and I arrived late Saturday afternoon near closing time, due to us both working. Dan Larson greeted us and introduced us to Randy Graves. Dan then patiently showed my wife and I a Honda CRV and throughly explained all the features, while Randy took care of having our trade-in appraised. Dan then took us for a demo ride, again being very patient and thorough. we apologised very keeping him and Randy so late. My wife and I were treated extremely cordially. I explained we needed time to think things over and were never pressured or pushed to make a decision. We returned on Monday night Aug 9th to complete the purchase of our new Honda CRV EXL. Again we met with Dan Larson and Randy Graves. As a team they made our buying experience a pleasant one. Dan handled the paper work and made negotiations easy.Randy Graves took us to our new Honda for delivery and again patiently explained the many new features especially the navigation system. My wife and I have been married for over 34 years and have purchased twenty vehicles together. I must say dealing with Dan and Randy at Dave Mungenast St Louis Honda has been the best purchasing experience to date. I would highly recommend everyone to have this kind of car buying experience.Many thanks again Dan Lawson and Randy Graves.Nick and DianaGranite City Il 62040
kathy wells
Aug 10, 2010
When Mike approached us in the parking lot he was very helpful without being pushy. He gave us very good information. We were really just looking at that time.Of course, we bought a Civic. Mike was very considerate and helpful during the process of reaching a good price. Would definitely refer him to future buyers. After buying the car he went through the important things to know about the car. No one has done that before for me. By the way I love the car.Kathy Wells
Sue Kerlick
Aug 9, 2010
Gary did a Great job, again! This is our 3rd Honda we have bought through him. He gives great service by answering our many questions,very knowledgeable, has a professional appearance, takes the time to explain all the amenities of the vehicle, does not rush us through and still helps out with questions even after the sale! Gary is trustworthy and I feel very confident when referring him to friends and family who are considering buying a vehicle! Gary is awesome and I enjoy working with him!Sue and Kevin Kerlick
csvz
Aug 9, 2010
Our experience at St. Louis Honda couldn't have been better. Dan is helpful, informative, and very personable, and the same goes for everyone else we met there. We went from the test drive to buying the car in a matter of days, but we never felt rushed, and we love our new Honda. We strongly recommend St. Louis Honda.
TSANDERS888
Aug 9, 2010
At delivery a blemish was notided in the dash. It was noted in files on my car. The service manger set up a date to have it fixed. It was fixed as thot it was never there. A low tire pressure message was noted on the "IMA" at about 1000 miles. Service pesonal notes that tires wer elow and inflated them properly.
wrknwm
Aug 7, 2010
Always very friendly and efficient. Good price on trade in and good price for vehicle. Exceptional service, before and after the sale. Described in detail how the equipment in the vehicle worked ,how to move the seats, about the keys. Also like the use of the car wash.
woodrock
Aug 7, 2010
I gave these ratings because this was my first newer car purchase. The sales staff was very friendly and would do anything to get the sale done. The financing manager on the other hand was difficult to work with and would pressure us the customers into trying to purchase an extended warranty. He would not answer my questions completely and would not explain all the documents so that they were easy to understand.Salesperson Clayton Patterson made every opportunity available to me to make sure the vehicle that I was looking for was found. He was very fair and wanted both parties to go away happy. Ask for him!
lshart
Aug 5, 2010
Candace met us with a smile and quickly put us at ease (made us forget that we were dealing with a salesperson). She was very helpful and answered all of our questions, even pointing out a small blemish on the car. Her honesty and friendly behavior went a long way in convincing us to purchase a car from St. Louis Honda. We had been to another dealer the previous day and walked away -- we didn't click with the salesperson.If possible, I would have given Candace a higher rating than 5. Thanks for making our car purchase so easy and enjoyable (a first for me).Linda Hart
Wes Young
Aug 5, 2010
Our sales person (Clayton Patterson) was able to communicate on two levels: to my wife and I; and to my 16 year old daughter for whom the car was being purchased. Clayton was patient with us and exhibited excellent listening skills. We were very happy with Clayton and would buy another car with him as our sales person. Mungenast has an asset in Clayton.Wes and Susan Young
ebritt
Aug 4, 2010
I enjoyed working with Mike and my experience at St Louis Honda was great. I was able to purchase the my new XLE-V6 Honda Accord in the color and interior that I desired.I have owned Honda vehicles in the past and look forward to the quality and reliability of my new vehicle!Thanks Mike
antyann
Aug 4, 2010
This is the second car I've bought from this dealer. Ten years ago I bought a new CR-V , this time I bought a used Pilot. Both experiences were great. Mike Banaskavich sold me the CR-V & this recent purchase was handled by Shan Herwig. Shan was very attentive to my requirements in this purchase,was diligent in pursuing my wants . She made certain this was the perfect car for me. I am very satisfied with my Pilot and the Dealership as a whole
bbw3
Aug 4, 2010
Called Dave Hesse on a Monday to keep eye open for a nice used car for my daughter, Candace told him about the Honda Accord that just got traded in that might be perfect.(with in a price range) Went to see on Monday evening, and paid for it on Wednesday. Older car, will work fine. Candace took care of all the paper work and was out of the dealship in and hour. Dave was a great contact.Everyone is very nice and helpful, hope to do more business in the future.
Jedmondo
Aug 3, 2010
I recently completed the purchase of my third new Honda Accord from Mike Hillis. I've returned to him because of his honest forthright manner, even though there are a couple other Honda dealers which are more conviently located closer to our residence. The most recent purchase took place quickly and efficiently, during which we reached a very fair price deal. The price negotiations process only took about 5 minutes, with none of the aggravating waiting game for the salesman to supposedly consult for 15 minutes with the sales manager, or the "car key hostage" nonsense I have experienced at other car dealers. Also, Mike and all of the employees at St. Louis Honda are very friendly, making me feel as if my business is appreciated.From a satisfied customer,Jim Edmonds
irjel
Aug 3, 2010
Mike Banaskavich is a pleasure to work with. He is a low pressure, knowledgeable, and highly professional gentleman. He helped us select a vehicle in 2004, and we purposedly chose to seek him out again in 2010 when we were purchasing our next new car. He does a very good job of explaining everything to us in a factual manner. I don't know how long Mike has worked at St.Louis Honda, but it is a testament to a good dealership that it has salesmen who remain at the dealership for a number of years. This was our first experience with John Cook, who completed the paperwork for us, but we found him to be a very knowledgeable and pleasant person, too, and easy to work with.In addition we have found that Honda vehicles are very well engineered and reliable. We have had excellent service from our 2004 CRV. Our son recently bought a used 1994 Accord that runs like a stripped horse. We expect our new Insight hybrid will be just as reliable.
Susan Scherck
Aug 3, 2010
Sam Martin was a very professional sales person who was both attentive and respectful of the car sales process. I would recommended him to all of my friends. When I first made contact with St. Louis Honda, I was introduced to Sam over the phone. He called me up to make the introduction and told me about the cars that were available in the category I was interested in viewing. Since I had already done my homework I told him when I would be coming in to meet with him. He was a good listener and followed up with a phone call just prior to my planned visit. Once I arrived at the dealership, he was approachable and knowledgeable. Also, not too pushy. We came to an agreed price and then drove the car. This made for a pleasureable experience. Since the purchase he has contacted me to see about my satisfaction. I will follow up with him as I have time and questions.
pkstrums
Aug 2, 2010
Overall exp. was great - I work with sales people all day long & do not like being pressured especially when it comes to making decisions like a car - the exp. was a welcoming, non pressure, relaxed "I made the decision not the salesman" feeling thank you
Buhse
Aug 2, 2010
We had a great buying experience with St. Louis Honda. I was given a great price via their internet department. They searched for the color and trim level I wanted. I looked all over St. Louis and within 4 states to find a 2010 Honda Odyssey EX-L in the polished metal color. Dan and Randy were able to find and secure the van without me even coming into the dealership. Most business was conducted via phone or email. They were very responsive and friendly. They were able to match prices of any other dealer. They also put on mudguards and pin stripes for free. Randy went through the entire minivan showing us every little detail, and answered all our questions. I would recommend this dealer.
lilsweetberry09
Aug 2, 2010
Candace Chelist was an amazing sales person. She was not pushy at all and was sincerely interested in finding me what I wanted. She was very warm and welcoming and helped me find exactly what I was looking for. She made buying my first car an amazing experience and I will deffinitely be back for my next. I was very happy with my overall experience and the kindness she showed me.
david_dunmire
Aug 1, 2010
Kenny Rauth was a pleasure to work with in finding us a new CRV. He was very thorough in explaining all the features and gave us additional training on the navigation system a few days after the purchase. We are over 60 and have bought quite a few cars in our lifetime. This was by far the best experience we've had with a car salesman. Kenny will be selling us a car again next year.
rburkejr
Jul 30, 2010
I have found Dave Gierse to be honest and transparent in his dealings with us. This is the second car we have purchased from Dave at St. Louis Honda and have been very pleased. The service has also been very good after the sale. We have also appreciated Dave's service after the sale.
cwucher
Jul 30, 2010
The Mungenast Honda dealership is the perfect place to do business. It is incredibly well-maintained by a staff of friendly yet professional individuals.Rob Carroll is the best salesperson I've ever dealt with other than my son,of course.Rob goes above and beyond to satisfy his customers and to answer all questions.
allanrkaplan
Jul 30, 2010
We came to St. Louis Honda after looking for dealers in the Yellow Pages. We did not know anything about ANY St. Louis dealers at that time. My daughter needed a dealer in St. Louis to get her out of state auto serviced. We first met Shan Herwing. She was honest, extremely friendly, and had a no pressure and "no bull" style. We then met Dave Gierse. They really knew their products were extremely professional as well as courteous. In my over 60 years, these were exceptional people in the car business!
annhowe
Jul 29, 2010
I can't stand typical sales people that is why we came back to Rick Murphy again, he sold us our 2005 Pilot. We came in with the intention of getting more info and a solid price on a Fit only- WE WERE NOT GOING TO BUY A CAR. I don't know how he did it but we left with our brand new Fit and couldn't be happier. If only all salesmen could be like him! (Nevermind then we wouldn't have any money)
StefanG
Jul 28, 2010
Best car purchasing I have ever experienced. It was actually fun.***************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
Michael Wirthlin
Jul 28, 2010
Rick was exceptional. He showed 4 diffrent cars, which I test drove, on the hottest day of the year and was happy to do it. He helped me to get exactly the car I wanted. I have already recommended him to one of my friends.Ken in finance was equally as helpful.
Nitro4
Jul 27, 2010
Thought that Randy Graves was very helpful and available when purchasing a new vehicle. Dealership was clean. The finance department was helpful in obtaining a good loan percentage rate. When purchasing the vehicle, we were able to do the financing and pick up the vehicle in about 90 minutes. I thought Randy Graves did a good job in explaining the features of the vehicle.Overall good experience with the dealership to this point.
jayfl234
Jul 27, 2010
Kelly Morrow
Jul 26, 2010
This dealership was so friendly and easy to work with! We appreciated their honesty, their positive attitude, and their sincere service. It was nice to work with people who were not 'pushy' while being very knowledgeable. We were thrilled with our experience! Randy & Daniel were a great team!
Antonio Suba, MD
Jul 26, 2010
Dan Larson is a good, consumate gentleman salesman. I would recommend him highly to anyone buying a new car. He has followed through by calling me and checking if everything was to my satisfaction. He never pushed the sale of the new Honda I purchased and paid in full. I have been pleased with every Honda I have driven.
NewHondaCR-V
Jul 26, 2010
Kenny was a fantastic sales person. We were looking to buy a new or used CR-V or lease a new one, but we didn't know what would be best for us financially. We had a specific budget that we had to stick to. He listened to what our needs were and helped us review the options. It turns out the best deal was to lease, so he got us a great deal on a new CR-V, with even more options than we thought we could afford at a price that worked for us.Kenny was extremely knowledgeable, helpful, patient and friendly. We never felt any pressure towards one option over the other, or even any pressure to make a decision that day at all. He just clearly helped us see what our options were.MOST IMPORTANTLY: The price was always transparent. I was surprised that there were no additional fees that were tacked on at the end of the negotiations. The price on the contract was exactly what he said it would be, to the dollar.We are from Chicago and were in town for the weekend, but we wanted to buy here because we knew the experience would be excellent. It was well worth it, and it made the drive back much nicer in a new car!
spiotkk
Jul 25, 2010
Both Craig and Dave were terrific. Dave gave us the initial rundown and then handed us over to Craig who did a terrific job going through the details of the cars we were looking at. He was extremly patient with us as we were with our 3 year old and 9 week old. Craig gave us all the information we needed and was never pushy. We were very comfortable with him and his knowledge of the mini vans. He helped us narrow down our search and was able to help us get exactly what we wanted plus more in the price range we wanted. I would highly reccommend Craig and St. Louis Honda to anyone considering buying a car.
Crusader73
Jul 22, 2010
Since 1990, I have been a loyal customer of Lexus of St. Louis, sister company of St. Louis Honda. Have always been treated well. My son needed a car, so I called St. Louis Honda Friday evening and was referred to Dave Gierse. I told him I am buying a black Honda Civic the following day. Saturday, I went to the dealership. Mr Gierse was busy with other customers. Mr Sam Martin waited on me. He was very helpful and very pleasant and understood that I was prepared. I was clear that I will not allow myself to go through the usual "back and forth". The manager still tried initially to do the usual routine but when Sam relayed to the manager that I will walk if I would be subjected to the usual "song and dance". My one and only offer was accepted (wayyyy below invoice including dealer installed extras for free). After politely rejecting the business manager's sales pitch for extended warranty and other extras, I paid the car in cash and I was out of the dealership with a new car in less than 2 hours from the time I walked in (could have been quicker but the car had to be prepped).I would recommend customers to look for Sam Martin, come prepared and know what you want. St. Louis Honda recognizes and will treat well an educated consumer.Thanks Sam
lancekrug
Jul 21, 2010
Randy Graves was my sales rep and he did a great job in helping me get the exact car that I wanted. We played phone tag throughout the week and finally got together on a Friday. Randy took me in for a test drive in a different Fit just to show me how it performs. The car I really wanted was out at the moment being test driven by a different sales rep and customer. When Randy and I got back I noticed my first choice was parked close by and no one was looking at it. Randy said "Isn't that your first choice?" I said yes. He went in quickly and then told me that it's mine if I want it. Deal was done. The price I got was fair and the financing was the clincher. Everyone from Randy to the finance manager to the young guy who prepped the car for me to take off in, we're very friendly and upbeat about my selection. I would recommend this dealer first before going anywhere else. They are number 1 and you can go down there and see why. Thanks to everyone who helped me get the car I wanted. Lance Krug
Ohio7
Jul 20, 2010
Seven years ago, we bought a car from Kenny Rauth at this same dealership. We have been pleased with the dealership, so I called him the day we bought our new car to make inquiries. He returned my call in ten minutes and gave me the information that I requested. We returned later that day and bought the car. He needed to stay after hours for the transaction to close. We appreciated his friendliness, patience and low pressure style. We especially liked the fact that he was still working at the same dealership.
judy summers
Jul 18, 2010
Rick Murphy is a very good salesperson and very good with people,he takes care your problem if you have one.very easy to talk to,I would recommend him to my family and friends. Ivo Saric was very nice and took care of the financial end, and warranty. Judy Summers
jsuda
Jul 16, 2010
My salesperson was Deave Gierse and he was fantastic. He took his time with me throughout my purchase and he did not pressure me in any way. It was a very enjoyable purchase experience. I strongly recommend doing business with St Louis Honda and Dave Gierse. I have purchased 3 cars at St Louis Honda and I will definitely go back again.
sevo
Jul 14, 2010
I chose St. Louis Honda based on price. I live approx. 200 miles away from St. Louis and was looking for a specific color CRV with a specific color leather. St. Louis Honda had the only one in a 5 state area.I called them and talked with Paul Hartge. Paul stated that he would check inventory and call me back with their price. Paul promptly called back with an offer. I counter offered, Paul ran it by his finance guy (I assume Jim Robishaw as this is who I dealt with for the final transaction). St. Louis Honda accepted my offer. I arrived the next day with a cashiers check for the CRV (which had been cleaned up nicely). I spent approx. 45 minutes filling out paperwork and going over the basics of the CRV with Paul. Since I wasn't from St. Louis they skipped the normal car dealer sales pitches for the "extras" (which I greatly appreciated since my time was short).So "why" do I rate St. Louis Honda so highly. I was kind of an unusual buyer (I think) and they adjusted their normal work routine to work with my needs. I had cash (so no financing) and was from out of town (so I wasn't coming back for little things or service as we have a Honda dealer in my hometown but they don't haggle on price much). I just wanted a no frills, easy car purchase at the best price and that is exactly what I got.
Paulinlove
Jul 14, 2010
It was great experinece to buy Honda CR-V from Ken. He was very friendly with me and my family. In particular, he didn't show some pushing attitude as buyers usually thought. I felt comfortable and enjoyed looking around and driving tests. And he helped me to get car insurance policy by fax even when I didn't bring its paper. I think he must be the best dealer and will definitely look for him again if I consider buying an extra one. Thanks Ken.Next time I hope we will make another deal on a better price.
ames507
Jul 13, 2010
My husband and I walked in the door of the St. Louis Honda dealership and was promptly greeted by Samual Martin. We explained to Sam exactly what we wanted to do which was only to look at a Honda Accord. Sam was so knowledgable, helpful and friendly that we decided to test drive the Honda Accord eventhough we were literally on our way to purchase a Toyota Camry. My husband has a terminal cancer so I told Sam that we did not have time or energy to haggle. He respectfully submitted our bid and after a reasonable time came back and told us that our deal had been accepted. While we were waiting we were greeted by other salesmen and employees of St. Louis Honda (all nicely dressed in Honda shirts), who made us feel welcome. In addition we were offered snacks and water which we enjoyed on that hot day.Sam and his team were great to work with...they know how to provide quality customer service...I know because I also work in a customer service capacity. On my job we have regular training sessions on how to care for a customer, so it was nice to be on the receiving side of a quality customer service experience.Sincerely,Constance and Herman Turner
garden11150
Jul 13, 2010
I would very much like to tell you about Josh and our experience with him. He is like no other car sales man that I have ever bought from. He is enthusiastic about his cars and so helpful without pressuring you in any way. My daughter, my husband and myself have all bought from Josh and I have given his card to any one else I know. Josh found just the right cars for all of us and stuck with us through the whole process. He is friendly, knowledgable, and very easy to work with. Because of Josh we will all be Honda drivers for a long time. Thank you again for a great car buying experience.Susan Sommer
KJBOYD
Jul 12, 2010
I was very happy with my experience with St. Louis Honda and Jackie Kribs. Jackie listened to what I was looking for and found the right vehicle for me. I love my "nearly new" 2009 Honda CRV! The vehicle was ready as promised and nicely detailed by the staff. Jackie went out of her way to make sure that my car buying experience was pleasant and eased my way through the buying process. I will certainly recommend St. Louis Honda and Jackie Kribs to my family and friends and will return there for future buying needs!
lizzybeth88
Jul 8, 2010
I was nervous about purchasing my first car. Mark was very helpful, honest and made purchasing my new car simple. He was very understanding and unlike most of the other salesman I came into contact with while searching for my new car he didn't put any pressure on me to purchase something I wasn't sure about or didn't like.
wergeee
Jul 8, 2010
I have dealt with the Mungenast family for many years. I have purchased 12+ autos (Hondas, Acuras, and Dodge) and 2 motorcycles (Huskvarnas) from these fine people. I have had the good fortune to buy many of these vehicles from their sales person - Mr Kenny Rauth. I have always been treated with great respect and I know I can always count on Kenny to shoot a straight deal. I look forward to many more opportunities in regards to future purchases.
kljenks
Jul 7, 2010
We drove up from Columbia MO to deal with St Louis Honda. A family member had dealt with them before and recommended them. They worked with that family member with pricing, driving the car etc and held the car for us. We drove in Saturday morning and after driving the car ourselves and handing over the check, we were on our way.All in all pretty painless ! There were a few minor touchups needed because it was a used car and all of those were to our satisfaction. Good experience and a great price !
kbeach
Jul 7, 2010
I have never been to a Honda dealership and my father wanted to buy a new car for me. We decided to attend St. Louis Honda on Lindbergh because of the awesome service we had when my brother picked out a car a few months ago. The salesmen are very helpful and informational. The experience was very positive and I am very satisfied with my Honda Civic.Katherine Beach
elljo2002
Jul 7, 2010
This is the sixth car I have gotten from St. Louis Honda. My first car was a 1985 Civic. I wouldn't go anywhere else. They are always fair, honest and friendly. They will work with you to get the best deal for everyone. I have recommended St. Louis Honda to everyone I know.
JenAshley85
Jul 7, 2010
I am a female and this is my first car purchase. We went to numerous dealerships before and it was clear they were all trying to take advantage of me, I saw through and took my business elsewhere...to this dealership. Greg Maxey was the primary reason I decided to buy the car. He was friendly, honest and extremely helpful...even offering to drive all the way to my house to pick up insurance papers when we thought we forgot them. Greg was the reason I chose to buy a car at this dealership, thank you.
davidtrippe
Jul 6, 2010
I went with my parents on 6/28/10 to look at an Accord EX-L sedan for them. Our salesman, Gary Jones was very friendly and helpful. He located a 2010 demonstrator with 5,500 miles on it. At first glance, it appeared to be in fine condition. While my parents went inside to negotiate, my brother (who arrived later) and I looked over the car more closely and were very surprised to find both passenger side wheels were seriously damaged. They weren't scratched or scuffed, they actually had pieces of metal gouged out of them near the tires. Our formerly trustworthy salesman, Mr. Jones made no mention of this while showing the car. I have no problem with selling a car "as is" as long as any defects are disclosed, but this kind of deception from a dealer with St. Louis Honda's reputation is absolutely shocking. When we pointed out the wheel damage to Mr. Jones, he suggested my parents could buy new wheels out of their own pockets.After this, my parents actually bought a brand new 2010 Accord EX-L from them at a reasonable price. But if it were up to me, I would have left after the incident with the demonstrator. I guess the old adage "buyer beware" applies here as well as anywhere.
rlenhardt
Jul 5, 2010
I received a no-nonsense, no smoke and mirrors approach to buying a new car. I had shopped other dealerships and this is what I had experienced. Randy was honest with me as to what they had in stock and, in the dealings and negotiations for the new car.I just wished I could have gotten more on trade-in.
lmob65
Jul 1, 2010
Mike was a great salesman. From the second we walked in the door he was there to help. He was not pushy like some sales people are and he was very respective with whatever decisions I made. If I did not want a certain color in a car, he did not try and force me to buy the vehicle. I definitely recommend St. Louis Honda.
nfiala
Jul 1, 2010
Sam Martin went out of his way to help us, (my wife and I), in our search for a new car that we would be happy with. He was very understanding, patient, and helpful to us. We were shown several models that might meet our needs. He helped us with test drives of various models so that we could make a better choice. John Cook was excellent in explaining the details of choices in financing and options available.
kumchid
Jun 30, 2010
HAD A GOOD EXPERIENCE OVERALL WITH THIS DEALERSHIP. WOULD RECOMMEND TO OUR FRIENDS. I WENT TO THIS DEALERSHIP SINCE IT WAS REFFERED BY MY FRIEND AND I WAS NOT DISAPPOINTED. RECOMMEND HONDA CRV EX MODEL SHOULD HAVE BLUE TOOTH AND USB. EVEN SMALL CARS NOW ADAYS IS HAVING THEM. SURPRISED THAT HONDA CRV DOES NOT HAVE IT.
ijeoma
Jun 29, 2010
Cris was attentive to my requirements for a new car. He went above and beyond the call of duty in attending to my auto needs. Being new new in town, and not knowing my directions in a new city, he volunteered to come pick me up from home to go look at the cars I was interested in. Little did I know that it was his day off. He listened and offered valuable advise that guided my choice and I believe with his help I made an excellent choice.
jeswoodson
Jun 29, 2010
I can only think of positive words to say of Mike, Jim, and of St. Louis Honda. Everyone was great! Mike & Jim go above and beyond the requirements of their job. Also, the Dealership is the cleanest and best kept I've experienced! That says alot about the dealership. I would definitely tell anyone looking to buy a vehicle to go to St. Louis Honda!
Homer Clark
Jun 28, 2010
Ken was great to work with. He was patient with us and always offered friendly, good advice. He took all of our concerns to the next level and helped satisfy us when there was the potential for us to be less than satisfied. We purchased a used vehicle from Ken and we were troubled to find out that this vehicle had a known issue that is common to most others like it (2007 V6 Accord). Ken took our concern to management and they worked with us to buy that vehicle back so that we could purchase a different one. We did purchase a new 4 cylinder Accord from Ken and we are very happy. Not only for the car but for the service that we were given by Ken and his team. I've purchased a few vehicles in my time and Ken has by far been the most customer focused sales person I've come across. I feel as though we are now friends and look forward to working with him in the future.
5tinks
Jun 28, 2010
Mr. Carroll was very friendly and patient and kind to my kids. He answered all our questions and was very knowledgeable about the vehicle. He was accommodating and I would not hesitate in recommending him to friends who were looking to purchase a vehicle.
lanekc
Jun 26, 2010
Sam was extremely friendly and did not try and pressure us in any way. I have always been treated very good and have been happy with the Service Dept. at St. Louis Honda. There facilities are always very clean and the staff is friendly. I am also happy with their Service Departments hours.
Ihateregistration
Jun 25, 2010
I enjoyed the experience mostly because I wasn't even shopping for a new car at the time. I was having my old car serviced. While I was waiting I ran into Kenny and asked a question, he answered it and off I went, after thinking about it for a while I came back and asked some more questions. That was when it happened Kenny started showing me the features of the Ridgeline and insisted that I take a test drive. I was sold. The only bad part was how long it takes to do the paperwork to get me and the new truck out the door.
Ers523
Jun 23, 2010
Salesperson Rick Murphy and St. Louis Honda provided me with a great first-time buying experience. I came into St. Louis Honda thinking I was not going to be able to find a resonable deal on their Honda Civics and find myself bombarded with pushy salesmen; however, my time there proved to be quite different. Rick Murphy was considerate, listened to my car needs and wants, and worked his hardest to provide that for me. I never felt pushed into buying a car and ultimately was able to buy a new car that fit me perfectly. I love my Honda Civic and would encourage anyone to visit Rick Murphy at St. Louis Honda. He will take care of you!
kfrisch10
Jun 23, 2010
When I visit the Dave Mungenast St. Louis Honda Dealer, the employers were great and very friendly and helped us out alot. I was very pleased with the help from Jackie kribs, she was amazing and gave us a very good addvise on cars and what was a good car for my daughter and i thought was really awsome was the free car washes that my daughter can get any time of the day. Thanks for all the help Dave Mungenast St.Louis Honda Dealer and i can't forget Jackie Kribs -Cherie Frisch
dludwig97
Jun 22, 2010
I had a great new car sales experience with Mike. He is very genuine and looks out for the customer's interests, which is very rare these days with new car sales. If you want great customer service, a friendly salesperson who listens to your concerns, and one that takes the time to explain features and answer all of your questions, Mike is your guy! Mike's communication was excellent as we negotiated and finalized the specifics of the deal, whether it be via email or phone. I would definitely recommend him and St. Louis Honda. I would not hesitate to visit St. Louis Honda again for my next purchase.
roustio
Jun 21, 2010
WE WERE RELIEVED TO FINALLY FIND A USED CAR SALESMAN THAT WAS MILD MANNERED, NOT HIGH PRESSURE AND LISTENED TO US MORE THAN HIMSELF! THE PRICE NEGOTIATING WAS FAIRLY QUICK. THE ONLY REASON WE DIDN'T RATE ALL GREAT WAS A BAD EXPERIENCE WITH 1 FINANCIAL PERSON, THE OTHER WAS GREAT, AND INFORMED US HOW TO GET AN EXTENDED WARRANTY AT A LATER DATE, AND NOT FINANCE IT WITH CAR PURCHASE!I WOULD HIGHLY RECOMMEND MARK WICHMAN.
mkrose1011
Jun 21, 2010
Honestly, I was not looking forward to car shopping. I had recently been in a car accident which totaled my fantastic Honda Civic--granted it was a 2001 with over 150,000 miles, but it still did the job!! When people asked me what kind of new car was I thinking about getting, I did not hesitate to say "another Honda".I had never been to St Louis Honda on Lindbergh, but it was close to my home and it looked like they had a great selection. We had not been on the lot for very long when Josh came up to us and asked us if he could be of assistance. Once we told him our interest in the Civic, he immediately asked if we wanted to take it out for a test drive. That was great--I didn't even have to ask! On our short trip around the neighborhood, he explained all the new safety features that had been added since my 2001 Civic, which I really appreciated because of my recent accident. Once we returned to the dealership, I knew that it was the right car for me. I decided to be different and go with four doors this time around instead of two; my only real choice that I spent a little time on was the interior color. Again, Josh immediately volunteered to get the black Civic with the grey/silver interior that was not within a short walking distance. I found that I preferred that one in the end. He went through all the paperwork very thoroughly and answered every question that I had. I was told that my car would be available for pick up on Tuesday (I had two options added). Josh called me on Monday to let me know that my spoiler had been ordered, and he would follow up with me on Tuesday. Josh called me on Tuesday, and let me know that the car was ready as promised. He made sure to go over the owner's manual as well as all of the vehicle's features. As I drove away in my new Civic, I was confident that I made the right choice in both the car and the dealership. Thanks so much!
mluu
Jun 20, 2010
Mike Banaskavich has helped our family purchase Hondas for the past seven years. My father and stepmother, mother, uncles, aunts, and cousins have all been very happy with Mike's/St. Louis Honda's customer service. Mike has always been very professional, polite, and patient with our car search and negotiation on the final price. I would recommend St. Louis Honda again to a friend or family member.
lara51300
Jun 18, 2010
I was test driving multiple cars when I came into St Louis Honda. I was introduced to Randy Graves. I explained to Randy that I was having some back problems and was trying to decide between multiple brands of what was the most comfortable. Randy had no problem letting me drive multiple cars between 4 cyl and 6 cyl & cloth and leather. From personal experience, not all dealerships are willing to let you do this. Randy was very helpful and knowledgable about the Honda product. He was not pushy but very attentitive and made me feel very comfortable in taking my time deciding. I have to say Randy was the easiest sales person I have ever worked with.I would also like to point out that I was introduced to many people all thanking me for taking the time to come in to visit their dealership. Out of the 6 different dealerships I test drove at, St Louis Honda is the only one that did that. I think St Louis Honda has a great idea of customer relations.
holzlm
Jun 18, 2010
My husband and I were in the market for a used Buick Enclave. Shan and Dave were searching for the exact color, model, etc. for us. Within 24 hours one was found but it was held up at an auction lot. In the meantime, Shan called and asked if I would be interested in looking at a Cadillac SRX. I didn't know anything about the vehicle but said we would be interested in looking. Shan actually drove it to my place of employment where I was able to look at and test drive it. I loved it! My husband looked at it and we both agreed it was the perfect vehicle for us. Within a week, the car was detailed, serviced and delivered. Financing was obtained through the dealership as well. All in all, it was a seemless transaction. We appreciate the forsight that Shan and Dave had when they encountered the Cadillac and thought it might meet our needs. We appreciate the convenience and courtesy that Shan exhibited by bringing the car to my workplace. Thank you so very much for the excellent customer service and fast delivery. We will definitely return to St. Louis Honda for our future automotive needs.Shan and Dave are true assets to your organization and they should be commended for their excellent customer service.Thank you!Gary & Lisa Holzem
Craig Lawson
Jun 17, 2010
With out a doubt, the best and most enjoyable car buying experience!I especially single out Rick Brennan, whose courteous and friendly interaction made the experience so positive. He met with my wife and I when we first began to explore the possibilites of what we needed, noted our budget and the time frame we were thinking about. Rick sent us updates of what became available, including images and descriptions.For the vehicle we purchased, Rick contacted us the day the Civic came in trade,images of the car and the level of detail we needed to come in that evening for atest drive. We were immediately aware that this was EXACTLY what we wanted and agreed to the purchase on the spot. We took possession of the car the next dayand have been very pleased with the quality of the product.The whole transaction was a great experience (when was the last time somebody could day that about buying a car?) and Rick has kept in touch, which we really appreciate.As a family, we plan to purchase a CR-V in the near future and Rick will be the first person with whom we speak. My rating 5 stars...simply the BEST!
jdegenhardt
Jun 16, 2010
I gave this rating because from the minute we stepped in the dealership it was one pleasant experience after another. Paul Hartge , our salesmen was friendly,courteous,and informed about the SUV we looked at. Let us take a good test drive in the SUV, and pointed out the various features it had to offer. Gave me a good price on my trade-in. All this and not a bit of pressure to hurry and make a deal.When we picked up our SUV, he took the time to help us set up some of the features that we were going to use and explained others.Told us if we had any question that we could call him anytime, and he would help us in any way.Other people at the dealership were friendly too, offering us water or coffee.asking if they could help us.
SarahFelman
Jun 16, 2010
Candace listened carefully to what we wanted and was able to very efficiently show us the right car. It was a 2007 Certified pre-owned Accord. Ken efficiently handled the finance aspects of the purchase.Both were courteous and highly competent. I would highly recommend them to anyone.
HondaDave
Jun 15, 2010
Excellent experience last week with Mike Banaskavitch at St. Louis Honda. Mike also sold a car to my mother, and I went to him on her recommendation. Drove the car on Tuesday and bought it on Friday, at a price that was fair for the dealer and for me. You won't go wrong with a Honda, and you won't go wrong with Mike. Recommended!
elc7598
Jun 15, 2010
Mark was super helpful and friendly. He had a lot of information and was reassuring after we bought the vehicle. Tiffany was very nice also. She made the financing seem painless, when it usually seems like that is the worst part. Overall buying a used car from this dealership was a really good experience.
fosterwriter
Jun 15, 2010
This is my third Honda purchased from St. Louis Honda AND my second Honda purchased from Rick Murphy. (My first Honda purchased there was in 1981 and Rick wasn't working there yet!) This was the easiest buying experience that we could have hoped for. My husband and I did our homework and thought that we could only afford a Honda Civic when we went in to St. Louis Honda. We were purchasing the car as a high school graduation present for our son. After driving the Civic, we decided that we really wanted something a little larger. Rick showed us the Accord and recommended that we drive one. We didn't think it was in our price range, but he assured us that it was. We were very impressed after driving it. Rick got us a quick price and never pressured us to make a deal! We were very impressed with the price! We were looking at another make of car and needed to decide between the two--both with very similar features and prices. In the end, we felt that we were getting more for our money with the Honda Accord and safety was a big factor! Rick worked with us so that we could pick up the car when we needed it and then give our son the surprise of his life! Our son went back into St. Louis Honda later that evening and Rick came out and went over everything with him about the car--even though he had already done this with us earlier when we picked it up. That made us feel better and clarified a few things for our son. We bought the Accord because we are planning on this car taking our son through college and into his first real job and further! There is a Honda dealership in his college town and we feel so much better knowing that he has a SAFE and reliable car to driving back and forth to school! We have had nothing but good experiences with St. Louis Honda--from sales to service! I still take my 2005 Odyssey there for service, even though we have surpassed our extended warranty of 100,000! They have all my records and will not try to tell me to do something that I really don't need to have done yet. They are great about getting me in when something is wrong and they offer a great FREE trip check-up. We always make sure to do that before driving somewhere on vacation! We have two other children, 14 and 12 and we think we might have started a new tradition by giving our son a new Honda as a graduation gift! We might have to give in and buy one sooner than that when both of these girls are driving! We feel good knowing that our kids will be driving a safe, reliable vehicle. We also feel like we know we'll get a great deal and great service when we go to St. Louis Honda. We'll be back!
switte
Jun 14, 2010
What a great experience. Craig Newport, our salesperson, did a fantastic job explaining the brand and the benefits of owning a Honda. Craig was not too pushy when we work working on making our final selection, and did a fantastic job working with our trade-in. The business office was very professional, friendly, and informative. The follow-up by Craig after the deal was outstanding. I would strongly recommend this experience to all.
robert bradford
Jun 13, 2010
Knowledgeable sales person that didn't pressure us. We have had a very excellent relationship with this dealer for over 20 years and this keeps us coming back. Michael B. was very helpful in getting the extras we wanted on this vehicle. Ivo Saric informed us of all warrantees and the closing went very smoothly.
ckhan
Jun 12, 2010
Dave stayed two hours after the Honda dealership closed to help us finalize the sale, which my father and I greatly appreciated. This is my first car, so I was thankful to have the time I needed to make the best purchase. Dave was also very willing to ask his manager questions on our behalf and to go to the printer frequently in order to pick up updated price estimates.What I did not like was that Dave was slighly cold about negotiating on the price. However, after discussing the price at length, my father and I ultimately felt satisfied at the price that Dave and my father and I were able to agree upon. I am extremely happy with my car.
sglickman
Jun 10, 2010
I found the salesman Dave Gierse to be extremely knowledgeable about the car we were interested in. He also took a great deal of time to go over the features of the car and its operations.The reason I gave price a rating of 3 is that this car dealership was pretty much the norm when it came to finalizing a price. Too much back and forth and price haggling for my taste. I didn't feel that I got a great deal on the car and if only because my wife wanted the model, did I accept the deal.
rickstang
Jun 10, 2010
I was very pleased with Elmer and the staff . They were very busy that day but were willing to deal even though other people were interested in the same truck .Thanks again. Rick Dickherber
gerry98
Jun 10, 2010
The car I was looking at had more features than the one they had advertised. Not only did they match the price, they beat it. After I decieded to buy it there were severla things missing that got prompt attention. They added these items to the contract for free. and the products were in and without an appointment installed in my car. They also threw in at no charge free lifetime carwashes
proudhondaoner
Jun 8, 2010
They have been very friendly so far with whatsoever happened and I am sure, I will return to them for my next service.They are very prompt in getting back to you if you are not satisfied.Their customer service is one of the best you find at any Honda Dealers.
meyertaxlw
Jun 8, 2010
Mark Wichman was very helpful, straight forward and very easy to work with. There was absolute no pressure and Mark answered all of our questions and concerns. We found a vehicle that we were interested in and Mark made sure we could purchase the vehicle as Certified. We would recommend Mark to anyone needing a new vehicle.
mikegiebe
Jun 7, 2010
Everyone at Dave Mungenast Honda of St Louis is Great!!! Mr Elmer Watson approached us, said Hello, introduced himself. Let us know he is there if we needed anything. Look at some cars, we asked questions, Mr Watson very helpful. We returned the following afternoon/evening, looked at a different car that we really liked, the salesman (not Mr Watson) let us drive it, told them I was interested, went inside and Mr Watson and the whole staff help us very much.Very nice and patient people, very thankful, a great place to do business.
annie.murray
Jun 7, 2010
My dad and I were very happy with the service that we received from Craig as well as the other staff that we worked with. Our experience was pleasant and we would recommend your dealership to other people. We never felt overly pressured to buy the car, but we were given all the information we needed and asked for.
kellyobcav
Jun 5, 2010
Kenny was great, very helpful.Glad we came to dealership.Kenny stayed late to finish the deal.We already owned the same car, a year younger so we did not need much help.Everyone was friendly and nice.We take our cars to this dealership for service as well.
mark Linomaz
Jun 5, 2010
Both Shan Herwig and Jessica Mungenast were a pleasure to deal with. They were not only courteous,professional,knowlegable,patient,they made the whole process of buying a car FUN,and in todays world dealing with a car dealership and sales person, says alot.The car industry needs more sales people like these two young ladies.I truely believe that other dealerships and sales people could learn from these two. Way to go St.Louis Honda, finding these two ladies. Keep up the good work.ThanksMark Linomaz2010 Honda Accord Owner
rctedo
Jun 3, 2010
Our Salesperson Richard Brennan came highly recommended for not only his great attitude and helpfulness but for his genuiness in striving to make our experience a positive one. He succeeded on all accounts and we will highly recommend him and therefore the dealership to anyone interested in buying a vehicle. He pointed out so many different features of our Pilot that we didn't even realize it had and he also was very honest about each car we looked at helping us to make a very good decision. His enthusiasm for his job and his dealership was refreshing and the service he gave us on everything was outstanding. When he said he would do something he did it and timely and always kept us informed. We were very impressed and my wife, who normally dislikes talking directly to auto salespersons, found the experience to be a very good one because of Richard Brennan.
Connie Hurst-Bayless
Jun 2, 2010
My husband I were in the market for a great used CRV and found the perfect car for us at St. Louis Honda. Elmer Watson, a sales representative, came over to us as we were looking at the car we bought that evening. He was very cordial, asking if he could help us. We asked to take the CRV for a test drive and he quickly made the arrangements to do so. Our experience of driving the car was great and we decided to purchase the car upon return to the dealership. We had a reasonable price in mind and Mr. Watson worked with us. We purchased the CRV and drove it home! Our experience from beginning to end was great! I told Mr. Watson that I would be in touch for a slightly used Honda Accord in the future!
Steve Carter
Jun 1, 2010
Rick was great about being honest with me by pointing out a possible small flaw (dent) in the used vehicle I purchased before I noticed it. He also was freiendly and responsive to all my questions. When I asked to return it to fix a couple of minor items neither one of us noticed when I bought it, he was helpful and made sure they were fixed to my liking, gave me a loaner car to drive while I was waiting. He aqnd the financial manager were respectful and didn't try toplay the old haggling, pretending that some unknown person couldn't accept my offer and adding hidden fees at the end of the deal; and other tiring games that many dealerships became famous for over the years. He was up front and did as much as he could. After the serviced my car they filled it with gas and washed it and even replaced a battery in a keyless entry from another car that wasn't working, that I didn't even buy from them. He went above and beyond the call of duty and I would recommend him and this dealsership to anyone.
Izabela
May 31, 2010
I came to look for a car. It was my first visit and I've assumed that it will take at least 2-3 visits before I could decide. I guess thanks to Paul I left with the car. He was very helpful, friendly and patient. He answered all my questions and helped me to pick a great car. When I need a new one I will be back. I will recommend Paul to my friends. Thank you, Paul.
dlh13
May 31, 2010
The most pleasant experience we've had when purchasing a vehicle. Josh (Sales Consultant) was very efficient and couldn't have been more helpful. John (Finance Manager) was a pleasure to deal with as well. Would certainly recommend them to anyone looking to purchase a car. Thanks!
weberfrn
May 30, 2010
This was our first Honda and we just Love the Pilot Touring model. Everyone we spoke with or contacted was extremely friendly and helpful. The service department was very knowledable and extremely quick. Overall a very nice experience. Probably the best car purchase experience I have had in over 45 years of driving.
krex725
May 30, 2010
We recently purchased a new 2010 Honda Fit Sport from St. Louis Honda. Using the Edmonds.com dealer locater feature to receive quotes from all nearby Honda dealers, I received five offers. Danial Larson, from the Internet Sales Department, responded with a great price and a clear description of what all was included by purchasing at St. Louis Honda. Specifically, I was pleased to see in bold that there were no additional hidden fees. Not wanting to haggle any further at the dealer, this was nice to see stated up front.A few days later I contacted Dan by phone to see if he had the color we wanted. Dan found one in the inventory, but insisted he go out to their additional lot down the street to physically locate the car, and then call me back. This impressed me, since we only wanted a particular color and knew we wouldn't be wasting our time by going down there and then finding out it wasn't actually in stock. Dan phoned back in about twenty minutes and let me know they did have the car in stock, and that he would have it waiting for us when we showed up that afternoon. When we showed up at the dealer, Dan and Randy Graves (the other Internet salesperson) both greeted us and immediately showed us the vehicle and provided a test drive. We confirmed the car was what we wanted and headed in to write up the sale. Thanks to the no-haggle price we had already received, there wasn't anything more to do on the cost of the car. Dan offered us accessories for the car, but there was no pressure when we chose to skip the offers. He then reminded us of all the extras the dealership offered and then took my wife and I on a tour of the dealership so we would know how to bring the car in for service, where to get the free carwashes, etc. The only wait we had was waiting for the financing department. During our wait, we were made comfortable and offered free water, popcorn, etc. The rest of the dealership also seemed very friendly as we watched them interact with other customers. Eventually we met with John (I think) in the finance department. Except for some minor sales pressure on the extended service plan (laying on thick the benefits), we eventually chose to go with one we had predetermined to be our limit, with no further pressure. While we were completing the financing, Dan had the car prepped and washed. As soon as we walked out, Dan led us to the car, handed us the keys and then went over a few options on the car so we knew how to set up a radio station and use the magic seat. The entire process took three hours and we could easily recommend St. Louis Honda. Even more, we would recommend contacting the Dan and/or Randy in the Internet Sales because we really felt they offered the best price. We would also like to note that we did receive a lower quote from another local dealer, but it was within a few dollars of invoice and the wording of the quote made it sound like it wasn't the true price. The quote from STL Honda was clear and straight forward, and the actual sale was.
wanita
May 29, 2010
This was our first purchase of a Honda and we are well pleased with it. Our experience with Mike was professional and he exhibited patience and knowledge with our many questions. After delivery of the car, Mike went over everything in detail for us. We would recommend this dealership and salesman to anyone interested in purchasing a Honda.
megkarr
May 27, 2010
Ivo went above and beyond to help us complete our new car purchase in a timely manner. We truly appreciate all his help!! He made an exciting day for us even better with his enthusiasim and speed, and well wishes!! He is a wonderful employee and we appreciate the time he took to make our new car purchase a great experience!!
bcgoad
May 27, 2010
Thank you for the wonderful service I received. The Dave Mungenast Team Sales Rep, Dave Gierse, was very generous in his time he took with me and making my decision to purchase a new 2010 Honda. He was very knowledgeable with the vehicle models that I was interested in and genuinely was concerned about what I was looking for in a vehicle. On the day I decided to buy my new car, the people I was working with at Dave Mungenast helped to get the paperwork completed in a timely manner without any problems.
gfrommelt
May 27, 2010
I had been to a couple dealerships prior to St. Louis Honda, and felt really imtimidated by the whole experience. When I met with Danny Williams, the intimidation factor was gone. He was friendly, knowledgeable and his follow up was fantastic. Each department we dealt with...sales (Danny Williams and David Hesse),finance (Ken Albert) and service were fair, friendly and did exactly what they said they would. All and all a great experience. I would recommend St. Louis Honda to anyone. Thank you.
K. Nagy
May 27, 2010
Everyone at St. Louis Honda was very attentive and for being salesmen they were not too pushy, which was a pleasant surprise. Rick Brennan was extremely easy to work with and had a great personality. He made me feel at ease. I got a beautiful, 2009 pre-owned, Honda Accord for a great price! I bought my first vehicle, a new Honda, Element, from St. Louis Honda in 2004 and I love it so much that I didn't want to buy my second vehicle from anywhere else. This was my first time buying a used vehicle, but a great selling point for St. Louis Honda Pre-Owned vehicles is their Certified Warranty, up to 100,000 miles. I know I'm buying a quality vehicle that Honda will stand behind, even though it's pre-owned. Thanks St. Louis Honda!
marie therese
May 27, 2010
This is the second car we have purchased from Dave Mungenast Honda through Kenny Rauth salesman in the past year. We keep coming back for a reason! We have been to many other dealerships where the salesmen were uninterested, treated us poorly, and unwilling to work with us. Kenny and the team have bent over backwards to make sure we were happy every step of the way. We were and are treated like family. Kenny knows that we have another car to replace, and he knows he will be the one to sell it to us-we wouldn't go anywhere else. Thanks Kenny!
stevencr
May 27, 2010
Shan Herwig was the most pleasant sales person my husband and I have ever dealt with. We bought our car during the new car rebate crunch time when everyone was scrambling to purchase their vehicles. Our purchasing experience with Shan helping us was stress free, from the point of selecting our vehicle to setting up the financial arrangements. Since our experience my husband and I both have highly recommend Shan to my family and friends.Sincerely,Stevens Family
Steve B
May 26, 2010
Thanks so much for the great new car purchase experience! Though I may have had a closer Honda dealer in Illinois, the travel to South County was far worth the little drive. I got quick response to any questions. Dan keep in contact with valuable information and NEVER any strong arm pressure for the purchase. Yes, far exceeded my expectations! I would love to take my administrative team to visit St. Louis Honda just to learn the customer satisfaction skills this group displays! I am truly impressed! The follow up after the purchase is a very nice touch.I've purchased several new cars over the years from Chevrolet, Pontiac, Dodge and Mazda, with none a better experience. Also I never got as many compliments on a new car as my CR-V....Thanks Dan, Randy and the whole St. Louis Honda group!A Tip of the Stetson!Steve B,Freeburg, IL
Cheryl Connor
May 26, 2010
I have leased 4 honda vehicles, the last two have been from St. Louis Honda, I always receive good service in the shop and on your sales floor. Rick took the time to let me drive as many cars as I wanted to, until I made my decision. he answered all the questions I had. everyone seems to want to help as much as they can, I did not have any problems.your finance guy went over all the paperwork, so I knew exactly what I was paying for.and as far as the price....I think I received a fair price.Cheryl Connor
lbenoit
May 26, 2010
Craig was very knowledgeable with the product and VERY well organized. I really appreciated this as I was on a tight schedule for making this purchase. In addition, Craig was patient yet efficient in teaching me the key aspects of the various products...I was an atypical (difficult) customer in that I did not know in advance what make or price range to consider and where I am in my life, things are in transition. Craig was dynamic and able to adapt to this challenge; I ended up with a wonderful pre-owned Honda Pilot that meets all my various needs. Not pushy whatsoever and no nonsense either, there were no gimicks. Want to add that its very refreshing to go to a dealership and not have to be subjected to salesman tactics; the product speaks for itself, and Craig simply helped me find the perfect one that was best tailored to my needs. Is that not the way it should be?
getravis
May 26, 2010
My overall experience with the purchase of this auto has been great. Both Dan & Randy were both friendly and informative. Best of all.....they were not pushy, no buy now or the deal is off the table. I would recommend the dealership and both Dan & Randy to anyone interested in purchasing or leasing. We looked at other brands which we considered, but we beleive the final decision was based on the dealership and our past experience with St. Louis Honda.
jakedan
May 26, 2010
They addressed all my needs to make the experience a very pleasurable one. I have bought 15-20 new vehicles(5 Hondas)in my lifetime and this was the best service I have received yet. Bob Olander went to great lengths to explain the functions of the vehicle to myself and my wife. I was able to deal with this dealership over the phone to make a deal and this was great because I am 1-2 hundred miles from any Honda Dealer. The SUV was absolutely immaculate when I picked it up and had even been waxed. I was impressed with the detailing! Most of my experiences in buying the 5 new Hondas have been quite good and absolutely better than with other makes! That being said this experience was absolutely the best ever.
mmiget
May 25, 2010
I had previously worked with Josh Ulrich when he helped me sell my 2007 Honda Shadow when he worked in motorsports. At the time of the sale and when everything was complete he let me know that he would be transferring to the New Honda show room, just feet away. Great idea!!! Josh is friendly, helpful and kept me stress free from the previous sale, that I decided to revisit Josh months later and give him a sale. I am no stranger to Dave Mungenast because my mom has bought a honda accord from them, 2 of them to be exact, a 2000 civic, and in 2002 she helped me purchase my civic. I returned that one when I came in last May 2009 to get a new CRV, and I LOVE it!!!Josh went through all the particulars of course and helped me decide what would be better for myself and my daughter who is 3 now. He got me a great deal, and when I took it by my moms house she was pretty jealous, ok..pretty excited but none of the less happy that I had stuck with honda. Places like Honda need people like him, full of energy...I look forward to working with Josh in the future. Thanks!Sincerely,Marcie Miget
DougA
May 25, 2010
We recently purchased a new car, and our experience was quite plesant. Our salesman, Bob Olander, was very knowledgeable and helpful in assisting us to make the right choice in a new car purchase. We highly recommend St. Louis Honda, if you are in the market for a car purchase.
billoneil
May 25, 2010
Our company has purchased half a dozen vehicles from St. Louis Honda in the past year. Our salesperson is Shan Herwig, who also happens to be their business development manager. We have been extremely pleased with our purchases and their customer service is top-notch. Not only are all the employees knowledgeable and courteous, it is obvious that they truly enjoy selling and servicing cars. Shan has been great to work with and we will hopefully buy our next six cars from her!
mido
May 25, 2010
Mike Banaskavich is one of the best car Dealers in the whole USA and i dont care what no one says he made us feel welcome and he no what he wass talking about and his supppppppperrrrrrrrrr Nice and if i wass shopping At St Louis Honda i would only look for Mike Banaskavich no one else
birdman9
May 24, 2010
My father, 80 yrs old wanted a new Civic. Kenny was very polite, respectful and met all his needs and attended to all his concerns in a professional and considerate manner. No pressure or overbearing tactics; he provided my dad with all the information we asked for and let us make our decision w/o stress. Overall, it was a very pleasant experience and my dad felt he was very well treated. Everything Kenny said he'd do, he did. And we really appreciate the experience with him.
Jackie216
May 23, 2010
i have dealt with st louis honda for the past 13 years and have been very pleased. so when it was time for me to buy a new car this dealership was the obvious choice. i absolutely love the service dept.. as a single woman it is important for me to feel comfortable with the service people. i have never been talked down to nor sold anything i didn't want. they are also great about the free car wash, always very accomodating. my sales person, shan herwig was "SHANTASTIC". so helpful and friendly, i would recommend her in a minute. she is a great asset to the dealership. also hats off to tim jordan. i can't remember what his exact title is but i bought my 1st honda from him. he is very knowledgeable and was also helpful when i ordered this new car. Eottom line is I am very happy with my new car and St. Louis Honda. Kudos to the team at St. Louis Honda!
zfranz
May 23, 2010
I had an excellent car-buying experience at Dave Mungenast St. Louis Honda. Bob Olander was the sales rep helping me and, though he possesses many other wonderful qualities that were on display during our time of interaction, a few in particular stand out to me.Bob was fun and funny, but he was also genuine. He cracked a few jokes that really helped lighten the mood for me (it was my first car-buying experience and I was a bit nervous). However, he was also real. When you asked a question, he gave you an honest answer. He showed you his true personality. The visoin of the slick and sly used car salesman was the farthest thing from my mind.Also, Bob was quite knowledgeable about what he was selling. He ran me through the inner-workings of the front controls of the car in great detail (which was good--I'm a detail person). Because my experience was such a positive one and because of my positive interactions with Bob, I look at St. Louis Honda in a positive way. I'm sure Bob understands that when he's with customers he is, in essence, the company. If they don't like him, they won't look fondly on the dealership. Based on my experience, though, that would never happen.Lastly, I'd like to say that while the vehicle I bought was priced higher than some others in its class from other manufacturers, I've never once regretted paying what I did for it. It has performed very well and has the Honda name to back it up, which means a lot to me.
oeileen
May 22, 2010
I test drove a Honda Civic at a used car lot and liked it. At the time, I wasn't going to buy new. I thought used was the way to go. After the test drive at a Mazda dealer I thought I would check out a honda dealership. To be honest, my first visit was not great, I was annoyed by the salesman and he wasn't listening to me. Then I talked to a friend and she referred me to Dave Gierse. If it wasn't for him I would not be driving my brand new Honda Civc. He was GREAT! Dave and Ivo in the financing department made my car shopping experience great! My credit is not in mint condition, so Ivo worked hard to help me out! Both Dave and Ivo were easy to talk to, listened to me, and they seemed like they really enjoyed what they were doing.I would recommend Dave and St. Louis Honda any day!! If it wasn't for Dave, I would probably be driving a mazda!
Pedro
May 21, 2010
The internet sales department at St. Louis Honda gave me a VERY competitive offer and I enjoyed the straightforward sales approach they have with their customers. St. Louis Honda puts their best offer on the table and leaves all of the decision making to the customer. They have the best price in the Greater St. Louis area and it shows. The next time we even think of buying a Honda I know where I will be going.
Robert C.
May 21, 2010
My family's experience with Dave Mungenast Honda has been simply phenomenal. We began shopping for a van just a short time before we were expecting birth to triplets, and my wife was unable to travel very well most days ... so, our sales rep offered to drive different-colored Odyssey vans to our home over the course of a week or so. This kind of customer service sold us immediately.We essentially stopped shopping elsewhere because of the service we received during the sales process --- and we were never once pressured. We really weren't sold, but we were knowledgeably informed and educated.Our experience over the past two years since the investment has been wonderful.We will certainly buy from Dave Mungenast Honda again in the future.
hondap
May 20, 2010
I've always dreaded the car buying experience. in the past i have experienced high pressure salesmen and high pressure finance people trying to get me to buy extended warranties and extras that would have skyrocketed my payment. my experience at dave munganest honda with salesman rick brennan was the best car buying experience i have ever had. there were no high pressure tactics at all. i found mr. brennan to be very trustworthy in my car buying experience. rick was very knowledgable with the honda brand. i would definately refer interested car buyers to rick at dave munganest st. louis honda. mark braswell- purchased 2007 honda pilot
sprakerdebbie
May 19, 2010
I went to the South County car show. Danny Williams was the first person that greeted me and he showed me several cars with my requirements. When I saw the fourth car,a Chevy Impala, I asked to test drive the car. Danny went with me and we did the road test. While I was driving the car, I knew that was the one I wanted. I did not want to look further. We went back to the tent area and started the sales process. All the while Mr Williams was taking my information, we chatted and got to know one another. He fully explained all the processes we went through and was very patient with my questions. When I left that night I was happy and excited. I picked up the car the next day and again Danny showed me all the details and advantages of my new car. I was impressed that he was so well informed. My car shopping was a very pleasant experience, easy and quick. Iam very satified with my slightly used car. It does look brand new! I will certainly recommend St Louis Honda to my friends, and of course, use them myself in the future. Sincerely, Debbie Spraker
lklinge
May 19, 2010
Paul was my salesman and I found him quite helpful - would definitely recommend him to someone I know that is looking to purchase a new or used Honda. He made the experience go by pretty quickly and explained everything about the vehicle I purchased well. Thanks!
1happylady
May 19, 2010
If I could rate Rick and the team at St. Louis Honda a 6 on the sale of 5, I would! Everyone was very friendly and professional. Rick was particularly compassionate and respectful to my situation, and we managed to find a great car under $10,000, and I just love it! I couldn't be happier. I honk the horn every time I drive by Rick's office at St. Louis Honda, and I would not only recommend him and the whole team to my family and friends, I already have! If I had to buy another car tomorrow, I'd be calling you again! Thank you, so much, for such a great car purchasing experience, Rick!
beabana
May 18, 2010
My husband and I in our 50 years of togetherness have purchased a few new cars and have spent several grueling hours in the process. I now do the purchasing alone. The last car purchased I spent over six hours, after making the selection, waiting for the salesman to go back and forth trying to get to an acceptable price. It was not a pleasant experience. I say all this to say my experience with St. Louis Honda and Mike Banaskavich was nothing like I have experienced before. Upon arrival at the dealership, told Mike the accessories desired and suddenly those cars appeared. I chose the car and next day drove to the dealership to pick it up. Within an hour I had finished the paperwork with a very capable and fine gentleman, Ivo Saric and was ready to go home.Mike was very knowledgeable of the product, never a hesitation to whatever was asked, be it engineering, navigation or appearance. He was not high pressure, which I detest. Overall St. Louis Honda and Mike were a very pleasant and positive experience and I would recommend to anyone.Looking forward to returning from time to time for the necessary routine service, car wash and say "Hi" to friends. St. Louis Honda is a very friendly, inviting and happy environment and a fun place to go shopping for a car.
radiosdhh
May 18, 2010
Mike was very professional and knew the product inside and out. Deal was completed very quickly, from looking at cars to taking delivery.Being in the car business all my life(both retail and wholesale)I believe I know how it should be done and it was done right!
rhirth
May 18, 2010
I absolutely loved the service and respect we received when it came to initially just looking at the Pilots all the way to purchasing our 2011 Pilot. Every step we took was professional and informative. I never felt we had to haggle back and forth over ANYTHING and Shan was helpful and had questions answered before I even thought to ask. She was kind and understanding and listened to our wants and helped us achieve them. I will tell everyone I speak with to go to Dave Mungenast.
meow51
May 17, 2010
From the moment my husband and I walked into the dealership, we were greeted by Bob Olander (sales) and Dan Larson (manager) who were both very friendly and positive.After talking with Bob for a few minutes, telling us he was going to get the best price on the vehicle we picked, payments, down payments and figures on our trade-in.We knew we were going to buy a vehicle from him because almost every dealership didn'teven give us a price to buy the new vehicle for, which doesn't make sense to me. So after about 20 minutes which Bob went to get our car appraised, Bob had already picked out the vehicle we wanted to test drive. We both got a chance to drive the vehicle on the highway and had alot of questions about color and options. When we got back to the dealership Bob answered all of our questions and had explained several different payment options including leasing. We decided to finance this time but I think we will be leasing our new vehicle from Bob very soon. My husband and I were very impressed with Bob's product knowledge and his ability to answer all of our questions without having to check with the manager everytime.
RFPAGE36
May 17, 2010
JOSH DID AN EXCELLENT JOB IN ALLOWING US TO TEST DRIVE THE CROSSTOUR AND EXPLAINING ALL THE FEATURES OF THE CAR. HE REMEMBERED US AFTER ABOUT A MONTH LATER WHEN WE RETURNED TO BUY THE CAR. WHEN WE REQUESTED A CERTAIN COLOR, WHICH THE DEALERSHIP DID NOT HAVE IN STOCK, HE RESEARCHED OTHER DEALERS AND FOUND EXACTLY WHAT WE WANTED. HE EXPLAINED ALL THE ACCESSORIES WHEN WE TOOK DELIVERY AND EVEN CONNECTED OUR PHONE TO THE BLUETOOTH CONNECTION. WE HAVE NO NEGATIVES TO REPORT, AND WOULD CERTAINLY PURCHASE ANOTHER VEHICLE FROM JOSH. THE VEHICLE WAS CLEAN AND READY FOR US AT THE PROMISED TIME.
nlj1978
May 17, 2010
Rick kicked butt. He was kind and effective. He provided the best deal and best customer service. St. Louis Honda is lucky to have him as a sales associate. I wait for the day it says Rick Brennan - St. Louis Honda. Can not wait to buy my next car from him
dmc
May 17, 2010
St. Louis Honda is a very friendly car dealer. Our salesperson, Rob Carroll, was not pushy and really listened to our needs. We will send our family and friends to see Rob at St. Louis Honda. Given the economy and my families current needs we were able to establish a great relationship with Rob work out a fanstatic deal. Thanks again!
dev1998
May 17, 2010
Great service, friendly, good price. Easy going, willing to help and make you feel right at home. Bob was very helpful with going over all aspect of how our Oddessy's features worked. He took the time to walk me through the set up process for the radio and bluetooth for hands free. Not sure I would know how to work those those things without the extra time spent.
lembked
May 17, 2010
Clayton Patterson is the reason I would recommend this dealership. He was friendly and professional. This investment was a major decision for me as I drove my last car for 9 years....knowing this car may also last me a LONG LONG time. Clayton showed extreme patience with me, my mom and daughter. It took us a LONG time to make the deal with Clayton because of our indecisions. I appreciated Clayton's honesty and I'm pretty sure that if I need anything for the car in the near future, I can call upon Clayton to direct me. And the lifetime of free car washes are a bonus!
ldsb67
May 17, 2010
first unpleasant vehicle buying experience. Thanks and see ya again in 2 to 4 years.
clwilliams0117
May 16, 2010
My dealer was Josh Ulrich. My original visit to St. Louis Honda was to look at the 2010 Fit Sport. I did not have time to take it for a test drive when I was there. Two weeks later I came by again to look at the car. Josh remember not only my name but the car I was interested in. He was very patient with my while I decide if I wanted the Fit Sport or The Honda Insight. Upon making my decision Josh explained to me features the Hybrid had and what to expect when driving it.Ivo Saric was in charge of my financing. While taking care of my financing he explained to me what I was signing and the options I could choose. He sold me my first Honda in 1997, and he remembered me. He was a great salesman and is also a great financer. I have purchased many cars over the years and this was a very good experience. Josh and Ivo did a great job making sure I choose the right car for me. I love my new 2010 Honda Insight.
jcborrson
May 16, 2010
From the first hello through the entire sales process Shar was extremely friendly, professional, knowledgable, and helpfull. We were treated courteously and respectfully, and were dealt with in an open and honest manner. As a previous car salesman who has some knowledge of the sales process, I can say that without a doubt this was the best car buying experience that i have ever encountered and would highly recommend Shar and St. Louis honda to anyone who is considering a new or used purchase. At no time was i pressured in any way by any of the sales or financing staff. This is a welcome change from other dealerships. This was without a doubt an enjoyable experience. All my questions were answered concerning the vehicle as well as financing. All of the staff at St. louis Honda deserve a "job well done" for way that they treat their customers with professionalism, friendliness, and respect. I don't need to look any farther than St. Louis Honda for my next new or used car purchase. Every vehicle that I looked at was in very good shape and nothing was hidden or concealed from me as a buyer. NEVER HAD A BETTER CAR BUYING EXPERIENCE!!!!!
mlsmithpe
May 16, 2010
I owned my 2009 Civic for 9 months, and grew tired of being uncomfortable due to lack of leg room. I'm a tall guy that requires more space than average. The Civic was a great car that got over 35 mpg. With that in mind, I contacted the person who sold me the Civic and explained my goal-to upgrade to an Accord to get a bigger car. We talked about the upside-down financing situation, but my salesperson assured me that he would do everything he could to get me into a new Accord. The deal turned out so well that I had an offer I couldn't refuse, and a car with so many more features than just more leg room that I had to sign for only a little more $$ each month. Thanks, Josh, for providing outstanding customer service and a great deal. St. Louis Honda is doing things right for the cutomer.Thanks again,Mike Smith
guhmajc
May 15, 2010
My mothers car was totaled and we wanted to buy a used car that had very good visibility, smaller in size and easy to handle. I thought I would try calling my Honda dealership and ask one of the salespersons I had met while having my car serviced. I call Shan Herwig and she was way more than helpful. My mother and I went to the dealership and test drove several cars, spending several hours with Shan. She was very helpful and was trying her best to help us find the right car for my mom. We left that evening with a pretty good idea that we wanted one of two cars. The next morning we returned and test drove both cars and picked one. Shan went to bat for us in negotiating and getting a great price for the car. Mom was having some major physical issues at the time. Shan has kept in contact to see how she is doing etc.. Shan is one of those special people who really care.
George Henry
May 15, 2010
Shan Herwig was very professional, knowledgeable, and helpful. She helped me find a new car that met my exact specifications. If there was not a answer she wa sure of she asked another agent and they too were very helpful and friendly. I found the whole buying experience very pleasant. My wife is also very pleased with our purchase and feels it is the best car we have ever own. I have already recommended St. Louis Honda to two of my friends and Shan Herwig in particular as an agent they should contact.
psw152
May 14, 2010
Rick and Ken were very pleasant to work with and did a great job of responding to my questions and concerns about various aspects of the vehicle and the vehicle purchasing process. I also really appreciated the efficiency of the process. The cars were clean and ready to drive and the paperwork was ready to be signed. There was not a lot of wasted motion.Rick did a great job of listening to my price range and the type of car I needed. He never tried to push me in a direction I didn't want to go. Rick and Ken delivered on their word.My experience was very positive overall and I would highly recommend Rick and Ken to anyone looking to buy a car!
Gary Cahalin
May 14, 2010
I found St. Louis Honda to be a very knowledgeable, friendly and reliable auto dealer. The staff has always showed only the best ofcourteous customer service. Both the display rooms and the service department have always been well organized and clean.
crmarch
May 13, 2010
Joshua Ulrich was very informative about my 2010 Honda CRV. He was very helpful in my decision to purchase the new vehicle. I never thought buying a new vehicle would be so easy. I did not feel like I was being pressured into making my purchase. I have looked at other dealerships and left because of the sales person was just annoying. I also want to mention Mike Hillis. I dropped something out of my pocket on the lot and he returned it to me. I was very impressed. I would and have, recommend Joshua Ulrich at St. Louis Honda to all my friends and family.
ferguson_bruce
May 13, 2010
My wife and I purchased a new Honda CR-V yesterday. We originally met with Mike Hillis and he basically sold us on the vehicle. He was very informed about the vehicle and was very helpful and patient in answering our questions (even though he knew we were not buying that day) We then advertised and sold our old vehicle and I sought out bids on the internet, determined to take the best deal to St. Louis Honda to see if they could meet the deal. The first and best offer I received online was from Randy Graves.(I requested the bid late that night and Randy responded at 11:07pm!!!) I responded asking if they had a white CR-V in stock. Randy called back later that afternoon stating that they had one in stock. We drove up the next morning. Dan Larson met with us and walked us through the purchase. He was extremely helpful and explained every facet of the vehicle and the buying process. He took us on a tour of the facility and basically took care of the entire buying process. The financial aspect of the purchase was handled by Ivo Saric and the process was quick and painless!! Mr. Saric was very personable. He did a great job in explaining the process and the options available to us. Although the pricing of the extended warranty option is daunting, he explained it well. The entire buying process was great. I hate the "normal" high pressure, shell game that unfortunately comes with car purchases. STL Honda had none of this! Thank you!!
dplarsen
May 12, 2010
The dealership gave me an excellent deal on the 2010 Honda Civic. The sales manager, Mitch Smoot, was the easiest to work with out of all of the dealers that I called. Rick Murphy, our salesman, did an excellent job in making sure that we obtained a car that we were comfortable with and was very patient.
blair.racing
May 11, 2010
My husband and I have done business with St. Louis Honda on 3 separate occasions between 2006 and 2010. EVERY experience that we have had with the dealership and more specifically our salesperson Rick Brennan has been exceptional. Rick is a very honest and upfront person and we appreciate that he goes above and beyond to make our transactions superior to the service that we have received at other dealerships. We both highly recommend both St. Louis Honda and Rick Brennan to our friends and family and we will continue to be customers ourselves! Sincerely,Tyla Blair
jmelch1
May 11, 2010
In my opinion, this is the best dealer and Gary Jones is the best sales consultant in St. Louis. I have purchased numerous new cars from them and each time it has been a wonderful experience. Gary will do everything possible to get to the number needed to put you in the car of your dreams. Needless to say, the finance (Jeff Cook), maintenance and parts departments all follow suit. Do not buy a new car until you give them a chance!
alexfmd
May 11, 2010
We bought our second from St louis Honda in the last month and Rick brennon we were very happy with Rick and the price he gave us I would recommend him to others. St louis Honda was a great place to shop and we would buy another car for my son from Rick.
JTTyrrell
May 10, 2010
We were thinking of buying a Nissan Altima after our first visit to St Louis Honda. We had test driven a Civic and a Crosstour but were not excited about the colors we saw in the lot. Rob helped us. He was very informative and not a bit pushy. However, when Rob called me to see if we needed anymore information a few days later we admitted that we were really interested in a bright red Altima 6 cyl Coupe. He said "That's great, but we have a bright red Honda Coupe with a 6 Cyl coupe on our other lot. Let me pick it up so you can compare it. Since Rob had been so friendly without being the least bit pushy I felt obligated to go back to St Louis honda before we bought the Altima. Well, you probably know the rest of the story... My wife and I both fell in love with the Accord. It was Redder, sportier, and a better value for about the same price. We got such a great price we felt guilty. Rob also helped us save $200 on the extended warranty package, so we decided to do something special for Rob. My wife makes custom jewelry so we gave a few pieces to Rob for his two daughters. We would recommend Rob and St Louis Honda to anyone. John Trevor Tyrrell
jbies82
May 10, 2010
Richard (sales) and Jim (finance) were both incredibly friendly, efficient, and thorough. When I was looking for a car, other dealerships ignored me and spoke only to my father who I brought along for advice. Richard and Jim knew that I was the one purchasing the vehicle and spoke directly to me. I appreciate the fact that I was able to get through the whole process quickly. In addition they worked hard to make sure I got the best price and best interest rate. I will recommend this dealership to anyone I know in the car market and this will be the place for me to go if I ever need another vehicle.
mtbike4chris
May 10, 2010
Rick Brennan was probably the best car salesman I have ever dealt with. I would highly recommend St. Louis Honda for this reason. The financing guy was a snake, who worked the paperwork in a shady way. You will need to keep your eyes open in the financing office!
cpdinc
May 10, 2010
I have purchased two (2) cars from St. Louis Honda; Rick Brennan was my salesperson each time. I went to Rick the first time on a referral from a friend who had a good experience with Rick. I went back to Rick because he is very friendly and easy to work with. I have also recommended him to several of my friends. He does not act like the typical "pushy" salesperson and he really seemed to take an interest in getting me into the car I wanted at the price I was looking for. When the first car I test-drove was just outside of my range, he was quickly able to suggest several other options which I also liked. He even called me after the sale to make sure I was happy with my purchase! I was very impressed.
sharonkerns
May 10, 2010
We had a wonderful experience with our salesman, Rick. He did a great job at finding out exactly what we were looking for and finding an acceptable vehicle for us. We arrived on the day of our purchase, to just look at and drive a possible vehicle. Upon driving the van we decided it was the one we wanted to purchase.....that night. We pulled into the dealership at 6pm (closing time) on a Sat night for the test drive. After driving the van we told Rick that we wanted this van and wanted to take it home that night. He looked a little surprised, but quickly jumped into action to get the paperwork going. Rick, his boss and the finance person all stuck around until we finished the completion of our sale. We took the van home with us that night. We left the dealership at 7:30pm. The staff members that were there were extremely polite and never made us feel rushed in the least bit. I was very impressed by this.I had some questions a couple of days after driving the van, so went to the dealership and Rick was more than happy to take the time to walk me through the features in question and answer all my questions. OUtstanding service.
ranjeetv3
May 10, 2010
St Louis Honda and especially David were extremely friendly. David not only gave us the right car at a great price, he also offered us essential services along with the car (& never over sold). David took time off to show us every feature of the car and is always available whenever we call him for help.We visited all the dealerships around the town and bought from St Louis Honda due to their exceptional service and quality of people they have. We will strongly recommend them.
troyradmer
May 10, 2010
Rick has taken care of me twice. I enjoy his personality, but I really appreciate the fact that he takes care of all the little things. Also, he shoots me a fair price each time. This purchase took 2 emails to get done. If he had "jerked me around" on price, I may not have purchased
wagstaff
May 10, 2010
I haven't bought a new car in 9 years. I was amazed at the service I received from everyone involved. My saleman Josh Ulrih was fantastic. He walked me through every step of the way before and after the sale. He answered all my questions and showed me how to use all the equipment in the car. When I was having trouble with my phone set up I returned and he helped me get it all working. I ordered some after market parts and the parts and service department did a good job ordering and installing. John Cook explained all the warranties and financing in great detail so I was able to make my decision. I would highly recomend Josh Ulrich and St Louis Honda for anyone interested in buying a new car.
Tamara Price
May 9, 2010
This is the first Honda we have purchased. We have always purchased GM brands. I was very pleased with the Honda dealership and would consider purchasing a new car in the future.This was the first "good" experience we have had trading in a vehicle. The price was very fair and our salesman went above and beyond thanking us and asking "if there was anything" he could do. Thanks
gkleine
May 8, 2010
Workng with Dave was very easy and there was no pressure to get me to buy. The 1st time Dave spent about 1 hr with me explaining the options and going on a test drive. A price on a 2010 Accord was given to me and Dave said if I came back, it would be honored. The next week, Dave spent about 3 hours with me on filling out paper work, getting an estimate on my trade in and closing the deal on a 2010 Accord. Going to St. Louis Honda was not a job but a pleasure. Working with Ivo on the leasing contract was very easy. Everything was explained in detail and all questions were answered in a manner that you could understand. Total time with Ivo was less than 1 hr. All personal at St. Louis Honda were friendly and willing to help in any way they could. If you are interested in a Honda, I would recommend St. Louis Honda, and asking for Dave Gierse. When working with Dave, there is "NO" pressure. Dave will work with you on trying to find the right car that you like and want.
amulya725
May 8, 2010
This was the third new Honda we've bought from this dealer and there is definitely a reason we keep going back. They offer the best prices and packages. Along with their helpful staff (we bought all three cars from Gary Jones)we were able to make deals on the spot. Even the financing part of it with Jim was excellent. This was the first car I've bought (my parents bought their other 2 Hondas from here)and Jim was able to meet every financial need I needed and wanted, including the warranty. Needless to say I would highly recommend St. Louis Honda to anyone in the market for a new or used Honda vehicle and you can count that when I am in the market for another Honda, St. Louis Honda and Gary Jones will be the first that I will call.
juliekrull
May 8, 2010
From the minute i stepped onto the lot to the moment i drove off (in my new car!) i felt as if both Bob and Jim were truly vested in making my car purchase as smooth and as enjoyable as possible. As stressed as i was about purchasing a new car, both Bob and Jim made me feel completely at ease. I truly felt as i was buying a car from a friend and knew they had my best interests in mind. Never have i had so much fun spending money! My cousin had purchased a Honda 2 years ago and raved about her service and experience, but i now know first hand about the fantastic employees, especially Bob Olander and Jim Robishaw.I love my car and cannot wait to recommend St. Louis Honda and more importantly, Bob to my friends and family.
bsh25c
May 4, 2010
I had a GREAT experience at St. Louis Honda with Shan Herwig! She was so helpful in helping me select a car that is perfect for me. I have recommended several friends to St. Louis Honda, and Shan in particular, and will continue to do so! Anyone who is shopping for a car should definitely visit St. Louis Honda and ask for SHAN!!
suzukijess
May 3, 2010
I found STL Honda on-line and upon looking at all their great comments and customer ratings I knew this was the place for us. Shan was an amazing person to work with and I highly recommend her for anyone out there looking for a great understanding and compassionate sales person. We took our time and looked at things that worked for our price range and payment range. There was never a feeling of being rushed or being pushed into something we weren't interested in. Their Finance dept was also extremely friendly and caring as well. They worked with us to get exactly what we needed. Don't bother going anywhere else in St Louis looking for a great Honda you will just waste your time and money. We are a happy owner of an awesome 2008 Honda Civic :)
JohnandD
Feb 16, 2010
You will know why Dave Mungenast Stl Honda is #1 when you meet Kim Miller. She doesn't just sell cars she sells you on her and her dedication. Every question we had about the 2010 Honda Pilot Touring model was answered. She walked us through the whole process and we never felt like we were being led on or duped. It is renewing to deal with a company that makes you feel like you are the only person in the showroom. Kim reads you the right way the first time and leads you to the car that you really need. Between the Highlander and the Pilot we stayed with Kim, Dan and Jim at St. Louis Honda.
annsmith
Nov 20, 2009
I was very impressed with St. Louis Honda and Kim Miller. The way everything is presented is amazing. It is nice to feel like you are doing business with a honest company and a honest salesperson. I never felt pressured and love my new Honda. If you are in the market for a new car please stop by ans ask for Kim.
smh9830
Oct 22, 2009
I would highly recommend STL Honda and Shan Herwig in Sales. She was very friendly, professional, and caring. She did not pressure the sale. If your a busy person, and on a time schedule, she will get you out on time, while giving great customer service!
mjmurphy69
Oct 17, 2009
Shan helped me buy a 2009 Honda CR-V EX. I had a tough trade-in situation that another dealer wouldn't work with me on. She helped me work out a deal with a price and payment that was right and they gave me a reasonable price for my trade-in. She was very helpful, friendly and worked hard for us. It took a few hours but I drove away in a Glacier Blue Metallic CR-V and couldn't be happier! We bough tour first Honda at St. Louis Honda and now our fourth; we'll be back in the future.
ellie svenson
Sep 20, 2009
This is the third Honda I have purchased, and I visited three area dealerships before making my purchase. Without a doubt, St. Louis Honda and Shan Herwig were outstanding. They were very straight forward writing out the details of their offer. Additionally, each person with whom I dealt cooperated with one another. I reqested Shan because my daughter and son-in-law had purchased a Honda from her several months ago; however, she was off the day of my initial visit. The sales manager and another sales associate helped me; then I was able to purchase my Accord from Shan. Because she was very knowledgable - answering all of my questions professionally, I plan to deal exclusively with Shan and St. Louis Honda in the future. St. Louis Honda is not near my home, but I will go "the extra mile" to patronize them.
janetcheatham
Jul 30, 2009
I would like to personally thank Shan Herwig and St. Louis Honda for the kindness and thoughtfulness that was extended to my family when our car recently broke down. Even though it was after hours on a Saturday evening, Shan, with the support of her manager, drove us across town in order for us to rent a car and pick up our daughter at the airport. We were traveling from Arkansas so Shan's helpfulness was not done in hopes of us returning and buying a car. It was an act of genuine intergity. I would like to wish Shan the best and recommend St. Louis Honda as a dealership that cares about people, not just making money.Sincerely,Janet CheathamDardanelle, AR
stlmini
Jul 28, 2009
Dealing with Shan couldn't have been easier. Even though we were doing the cash for clunkers program, and no one was exactly sure of the details, she helped make is as smooth as possible. We are liveing our new 2009 Honda Fit so far. Thank you very much Shan!
khippert
Jul 21, 2009
Shan was a particular pleasure to work with; she answerd all our questions, in no way pressured us to make a quick decision, and worked with us on pricing until we could make it work. The best car-buying experience I've ever had. The gentleman who closed the deal was also informative, personable and make all the paper signing clear, no-nonsense and easy.
doc6633
Jun 24, 2009
Randy did a great job of respecting the process we wanted to go through to purchase our new Honda Pilot. We went in thinking that we were going to go to another dealer and ended up not needing to because Randy and the rest of the staff were friendly and offered a fair price. John Cook also made us feel comfortable with the financing, however I was a little dissappointed to learn that we could have gotten a better interest rate had we found financing on our own. Bank of America was offering 5.3% for 72 months and we were financed through Harris Bank at 5.9% for 72 months.
jmills1222
Jun 22, 2009
Shan was great! She was very friendly and helpful. She also gave me an awesome price right off the bat, and she got me exactly the car I wanted! Shan and another gentlement spent a lot of their time showing me everything I needed to know about inside the car.
doc6633
Jun 19, 2009
I was able to go to Bommorito Honda and save almost $2,000 on a Honda Pilot and they gave us more on trade for our old Honda Pilot. I felt like the people we dealt with weren't that concerned about selling a car. It was very dissappointing because we had purchased our previous Pilot from Mungenast Honda because it is close to our home and the service was good. We are currently wanting to buy an Accord and I am nor for sure if we are going to try to purchase it from Dave Mungenast or not but hopefully the pricing and overall customer service will be better.By the way it would be great if quotes were answered a little faster and sales people called back when they said there were going to.
luichester
Jun 8, 2009
Rick was an excellent resource and provided tremendous support via the internet to cater to my requests. I knew after all of Rick's follow-up that the customer experience and service would be extraordinary. I would buy from Rick again and would recommend this dealership to all of my friends and family. Thank you!
jennyjamboretz
May 30, 2009
The dealer I spoke with this afternoon while test driving a 2009 Honda CR-V told me that since it was the last day of the month, I was wasting his time so he would not be able to discuss estimated monthly costs on the vehicle. I have never been treated this way by a car sales person. This was a huge disappointment, as I was seriously considering purchasing the CR-V. I cannot express the disappointment, shock, and insult that I am feeling right now. Regards, Jenny
mooredeb8
May 21, 2009
Randy and Ivo promised they wouldn't take a lot of my time and they didn't. Both were friendly, helpful and very efficient. Both insured things were constantly moving; from getting the cars I wanted to see, going on test drives, appraising my vehicle, etc. There was always something in motion, no down time. And I appreciated the lack of pressure to buy things I don't want. All in all it was a very smooth process. I would gladly recommend Randy and Ivo to friend and co-workers.Debbie in O'Fallon, IL
tlcope
Apr 20, 2009
St. Louis Honda continues to go above and beyond what I would expect from a dealership on the service side. We have to drive about 20 minutes to get there, but it's worth the extra time. Not only are the customer service people friendly, considerate and up front, but each time we go back, they've made some kind of improvement. The most recent time, to my GREAT surprise, they have remodeled the waiting room (again) and have added a room just for kids! It has a flat panel TV that was tuned to a kids TV station, two comfortable tables and benches, and a ton of toys, coloring books and markers and crayons. My 5 and 2 year old were so excited. I was dreading that particular wait, because it was raining outside and most times I take the kids out in the lot while we're waiting. The time went so fast my kids were sad to have to go. St. Louis Honda exceeds all my expectations and each time I buy a car, I will buy it there.
pamalone
Apr 20, 2009
I could not be more satisfied with the recent purchase of my 2009 Pilot. Salesperson Shan Herwig's professionalism and prompt communication made the sales experience a delight. I had done quite a bit of due dilligence in pricing and driving other manufacturer's vehicles but, when I drove it, none could match the driving experience, as well as the price. In fact, my mother-in-law, my wife and I all drive Hondas purchased from St. Louis Honda. Their services department has always went out of their way to make our service experience as pain-free as possible by giving us accurate estimates on both the time it would take and the total cost. For all of these reasons, there is an excellent chance that when we replace my wife's Honda van, our new vehicke will come from St. Louis Honda.Best Regards,Perry Malone
george dinges
Apr 10, 2009
My daughter and I went to St. Louis Honda and she bought a new Honda Civic. the sales person, Shan, was most helpful ... spending a lot of extra time with my daughter as she was not sure of just what vehicle she wanted. We went on a est drive and our sales person was very knnowledgeable about the vehicle. We then went through the finance manager, who was also very helpful and explained the different purchase plans and other waranty options. It was a surprisingly nice experience.
sngr4god4life
Apr 2, 2009
Candace was the kindest sales person i have ever dealt with. I have been to multiple dealerships and no one was as kind or hardworking as Candace was. She has gone above and beyond my expectations. I WILL recommend her to anyone who i know is looking for a vehicle. I am very pleased with her willingness and true helpfulness and compassion to make things work.
mdwissehr
Mar 31, 2009
I bought my Honda six years ago and I will continue to buy from Dave Mungenast. Everyone that works there is outstanding. I'm currently thinking about buying an Insight or Pilot if I can get the "generous credit" the government is offering and a good deal/price from the dealership. I would be interested in knowing the details. When I bought my Honda six years ago I felt I felt the pricing wasn't the best. But because I wanted a Honda I paid top price. My sales person was John Cook and I would like to talk to him about purchasing another vehicle from him. I think Honda products are one some of the best out there on the market. I will no longer buy GM or Chrysler.
Szyd
Mar 29, 2009
Shan contacted me by email to let me know about good deals on 2009 FIT's. I came in to look at the car while I was having mine serviced. Shan talked with me, but I was unhappy with the deal. The next day I received a $500 rebate coupon in my email in box. That was all I needed to go back and make a deal.Shan was great! She got me the color my wife wanted and we are now driving a 2009 FIT.I recommend you contact Shan and see what a deal she can make for you.
jmb
Mar 26, 2009
We were replacing a competitor's minivan I had driven for 220,000 miles, so I had high expectations. The Odyssey's styling and features led us to Honda. I did my homework on the internet before coming in for a test drive. Shan and Ivo were friendly and helpful, never pushy, giving us the time and space we needed to make our decision. We came to terms easily and feel that we got a great value on our new car. We came back for the interior and exterior Scotchguard protection and were treated with friendliness and courtesy in the service department. We also like the free car washes benefit!
joeysmamma
Mar 22, 2009
Our experience at your dealership was outstanding! Ivo treated us with patience and respect, something that other dealerships tremendously lack. He spent a great deal of time with us to make sure we understood the transaction as well as reviewing all of the features of our new Odyssey. Everyone at the dealership was warm and inviting. We have four children, and usually when we enter a place of business, there is a great deal of eye-rolling and avoidance by sales people. Everyone at St. Louis Honda made us feel at ease and eager to be of assistance. Thank you again for making the purchare of our new van a pleasant experience!
bradmartin
Mar 16, 2009
this is the 2nd time in 3yrs i have had issue here. i make over 100g's year, i know i am upside down. but the sm never called back, still never has, i called. now i have left 3 messages with finance guy, no response. I have a trade in that is upside down a bunch. i really wanted a ridgeline. i know it would be tough for them to do the deal. i was looking at a demo ridgeline with 5800 miles. the initial "haggling" which i absolutely hate, came back with what i feel was nothing off that vehicle. i asked him about it, and he said they took $2000 off it, it's new. i told him it's not new, it's used, that comes to 36000 miles in one year. that is high miles as you want to say about my '04 lexus with 87000. he said customers dont understand they have the same cost in it. i wasn't born yesterday and the idea i am ignorant infuriates me. the ridgeline is NOT new! it has 6000 miles on it. anyway i walked out, mad.i wanted the vehicle bad, so i called. i then sent in an app online after talking with mike hilis again. of course, i had to call. well, i never heard anything, so i called again on thursday. he said they are working on it. i went by the place at 715, it was closed, because no one still called me. friday comes, i go in at around 530. Mike hilis is gone for the evening and i wait to speak with mr. lawson the finance guy. he was nice and told me he is trying his best and has a call into honda as he is going up the ladder. he said iwas approved for 35k from honda but i needed 47 for the deal due to me being upside down. i again took the opportunity to voice my opinion that that ridgeline is NOT new and the dealership needs to come down on it. he said even if they come down 5 grand we still have an issue with 7 grand. he told me to call him after 1030 saturday. so i called at noon, left message. i called at 4 no answer to his direct line. i again called about 30 minutes ago and again, left a message. No one at this location will call anyone back. i had this same issue 3 years ago. it's ashame, i bought a honda element there 4 or 5 years ago and loved it, was the best running vehicle i ever owned. now i want a ridgeline, make $110000 ayear, am upside down i understand that, but no one can call me back. I don't think this location wants a sale and if they do then it has HORRIBLE customer service to the point i won't shop there again. i gave this location a second chance. a friend of mine just bought himself and referred his mom in there. I am a regional manager and the number one complaint my gm's get from customers is that the store doesn't call them about their service issues. i have to counsel my people all the time on that, but i will NOT let my company get a bad name or turn a customer against us. i do what it takes to make them happy, thats customer service. the key is, calling someone back. you are in retail, you sell for a living, but don't call people, your customers, potential customers back??? i really felt like the sales person would be calling me desperate for a sale this time of the economic woes or anytime for that matter. but no, he has NEVER called me, not once. so i dont' think they want to make sales there and if that is the way sales people are in this business nowadays, i don't feel sorry for one auto company going under, foreign or domestic. you don't care about the customer, they will bite back.if someone wants to get the deal done with me, or at the least tell me they don't want my business or can't get the deal done, that would be nice.thank youbrad martin314 853 7345
lablover79
Mar 13, 2009
My parents within the past 2 years have bought 2 new Honda's from Rick Brennan and his customer service skill are absolutly wonderful. He's not your "typical" car sales man. Not pushy or rude in anyway. I will continue to refer everyone to him to purchase a car new or used. He is wonderful.
sandy832
Mar 9, 2009
Shan and Rick were very helpful and they were able to work with me on what I needed. I was in and out because they had me fill out paperwork before I went in and that made the whole buying experience easy and stress free especially since I have 2 small children.
aerospacemachinist
Mar 5, 2009
I couldn't have been happier with St. Louis Honda! Very friendly dealer (Jeff Myracle) was not pushy and qualified my needs perfectly. I was in a "didn't NEED to buy" situation when I walked in, and drove away smiling in an immaculate Civic Sedan Si! After a fun and informative test drive, all my questions were answered honestly and I never felt "pressured" to buy my vehicle. Upon taking delivery (which was also fast considering they were busy) the car was detailed and spot free. Jeff went over some of the features with me he thought I'd like, then off I went. Things I noticed at St. Louis Honda; The staff was courteous and the employees at the dealership all seemed upbeat and looked as if they enjoyed working there, a big plus! I would recommend this dealership to anyone looking for a new car at an honest price, VIP treatment, and a want to drive away grinning from ear to ear... just like I did! Thanks again STL Honda and especially Jeff Myracle, see you all when it's maintenance time! -dw
Bobk
Mar 4, 2009
The reason for all of these ratings is because honestly, I was satisfied with each of them. Honda's customer service is outstanding - they always make sure that you are being helped if you are there. The quality of work is also good. Thy make sure that you are happy and that's what's most important and this goes hand-in-hand with friendliness. They met my standards as far as the pricing goes as well!
plegal
Mar 3, 2009
My dealings with St. Louis Honda so far has been phenominal. I currently own a Honda and am considering another purchase for my son before he travels to college. Patty Bianco was extremely friendly, knowledgeable and courteous upon my visit. I have been most pleased with my Honda and am sure I will purchase another at the right time. I will continue to review pricing over the next month and will buy from St. Louis Honda again. I have several friends that have Honda's and have always made it a point to tell them about my experience at your store. Thanks for making a car buying experience pleasant!
mikemilam
Mar 2, 2009
When we decided to purchase a new car, we researched available models and chose the Honda Accord. The next task, a dreaded one, was purchasing the vehicle. We went to 3 different automotive groups in the area, and St. Louis Honda and their superior staff were by far the best. Patty Bianco, our salesperson braved freezing conditions, searching the lot for exactly the right car. Patty patiently answered our questions and when one small detail arose, worked diligently to find a solution the problem. Patty Binco and Finance manager Dan Larson made the experience a pleasant one. What a refreshing change, people who genuinely seem to care about people and not just another sale! Mike and Melissa Milam
ncassidy
Mar 1, 2009
My boyfriend and I recently had a baby, and were on the market for a more economical and safe car than the one we already had. As soon as we met Patty Bianco, we were immediately put at ease. She was so wonderful in answering all of our questions, and giving us different options. We really felt like she had our families' best interests at heart. We came into St. Louis Honda the first day we were out looking, and although Patty definitely wasn't pushy, we wanted to go home and talk it over. But we will definitely be back in soon to buy from Patty!
smills
Mar 1, 2009
Patty was courteous and professional. The dealership seemed eager to do business with us. If we had liked the Honda Accord--we did not like the sluggish transmission and the very low-end finishes in the cabin, nor did we like the price--we would have happily done business with St. Louis Honda.
jmondl
Feb 26, 2009
The two salespeople we worked with, and the finance rep., were great. Everything was handled very professionally - not too fast and not too slow. Salesmanager Tim Jordan went out of his way to make sure we closed the sale. We could not be happier with St. Louis Honda.
irisheyes
Feb 24, 2009
We had heard that Ms Bianco was at St. Louis Honda now, so my daughter and I came in to see if it was true. A lady greeted us at the front door and we asked if she was Patty? It was her! We were so delighted, we already knew that we would be buying our car here, but we had Toyotas most recently, since the Oldsmobiles, and we weren't very familiar. My daughter recommended the Accord LXP, but I wish I had upgraded to the EX. In any event, it was a great experience and when I brought Alice back with me, it was like a reunion. We'll recommend both Patty and the dealership to all of our friends. Keep up the great service and thanks for the car washes too.
jmd11580
Feb 24, 2009
I have a long commute to work and needed to find a car that fit my budget. It was also important that I find one quickly as well. Rick was very helpful and provided great customer service. He found a car for me that I could afford and it didn't take long at all. I am very grateful for his efforts.Sincerely,Jeff Dietz
bethjerminor
Feb 23, 2009
I got a quote over the internet from Ivo. Went to the dealership that same evening and Ivo was very helpful and pleasant to work with. It was great to not haggle over a price, after having gotten the internet quote. David Beech also made the financing as painless as possible.
lqqker
Feb 23, 2009
We have bought a number of vehicles from St. Louis Honda and the last few we worked with Ivo Saric as our sales person. We have also had other family members use him also. Ivo is the type of sales person that all dealerships should strive to obtain. Ivo is never pushy and seems to be genuine when trying to make the deal. Ivo never gets annoyed by all the questions and is always willing to track down the answer if he doesn't know it. With Ivo being the Internet Sales Manager, he was always prompt with returning emails and phone calls and always used plain speak and not that typical car sales person talk that makes no sense to the common car buyer. As for Dan Larson the Finance Manager, he is another person that makes buying a car from St. Louis Honda enjoyable. This was the first time my family and I considered a lease and Dan was excellent in explaining how they work and the pros and cons to leasing versus buying. This made our decision so much easier, thanks to Dan. If my above remarks don't explain my rating, then my last point will. My family and I live in Fairview Heights, IL and Meyer Honda is approx. 3.1 miles from our house, but we choose to travel 26.3 miles each way due to the service that Ivo Saric and St. Louis Honda always provide.
Dale&Emily
Feb 22, 2009
My Wife and I were sort of browsing for another automobile recently. We met Ms. Bianco and she was so friendly and helpful. Her knowledge of the various models was very good, sghe showed us around and I am afraid that we may have taken too much of her time, but she did not rush us. If and when, we make a decision, we will probably be calling on her again. She is a definite asset to your firm. Sincerely,Dale & Emily Wilson
JackieMike
Feb 21, 2009
We started walking around looking at cars at St. Louis Honda. We were immediately introduced to Patty Bianco. She was very professional and obviously knows her cars. Excellent customer service and not pushy in any way. We've shopped around and if we do get a Honda it will be from Patty & STL Honda.
gkschmied
Feb 20, 2009
We had the opportunity to work with Patty when we were looking for a car for my daughter. She was very helpful and professional. We did test drive a couple of cars, but are just in the beginning stage of looking. We would seriously consider purchasing a car from Patty if we decide on a Honda.
kateg
Feb 20, 2009
I liked being helped by a female car salesperson because I don't always feel like I am being taken seriously when I am helped by a man. Anyway, Patty was great. She was so helpful. I was looking for a Fit or a Civic. I test drove a Civic and really liked it. The customer service was great. She asked me if I wanted to meet anyone, but I said wait until I see her next time. I have an appointment to see Patty when I get my tax returns back. I am going to buy from her when I buy! I know that for sure!Kate Gould
husarek
Feb 19, 2009
Through negotiation, our price went down $150 a month for a 3 year lease. If we would have taken the first pass, we would have seriously been overpaying! I still think we could have gotten more off. I guess it all comes with the territory of purchasing a vehicle, I just wish you could trust to get a FAIR price. Otherwise, the customer service was good and everyone is very nice.
jstock77
Feb 19, 2009
Wow, a dealer that actually is happy to see a single woman! I am a widow and have been shopping for a car for several months. What a depressing ordeal! I actually had one sales person practically leap over a car to help the COUPLE that came in behind me.Just about when I was going to give up and drag my brother with me, I decided to try one more dealer on my way home. What a pleasant experience with St. Louis Honda, right from the moment I walked in the door. Patty Bianco greeted me with an enthusiastic, friendly attitude as soon as I walked in. She was actually interested in my needs and very informative about the process. I test drove a Honda Pilot. Patty gave me a tour of the facility as we talked about service after the sale. Patty made me feel like a valued customer. Something I have not experienced at any other dealer.I am not quite to the point to purchase that Pilot. However, when I do think about purchasing a card, St. Louis Honda and Patty Bianco are the only ones that come to mind. I have recommended them to all my friends and family.Thank you for a pleasant experience.
MonicaLee
Feb 19, 2009
Ms. Bianco was very helpful, friendly, and knowledgeable about Hondas. She seems to be a great asset to the company based upon my experience with her. I would definitely recommend others to visit St. Louis Honda and request her for their salesperson. She definitely goes above and beyond in customer service!
hemi4r
Feb 19, 2009
we have purchased, 3 used honda from st. louis honda. we have worked with rick, the last 2 times. the whole process of buying the cars went very smooth. rick made sure everything was done, that we had asked for on the cars. yes, i would buy another car from rick!!!!!!!!!!!
MR. CORBETT
Feb 19, 2009
I AM A FORMER ST.LOUIS RESIDENT AND AM QUITE FAMILIAR WITH ST.LOUIS HONDA AND ITS LONG TRADITION OF EXCELLENT CUSTOMER SERVICE. I WILL RETURN TO ST. LOUIS SOMEDAY AND WHEN I DO I WILL BE IN NEED OF A NEW VEHICLE AND I AM CONSIDERING A HONDA FIT. I QUESTIONED MS. BIANCO ABOUT THE FIT AND IF IT WOULD FIT MY NEEDS. COURTEOUS, INFORMATIVE, AND INTERESTED IN HELPING EXACTLY WHAT I'M LOOKING FOR IN A SALESPERSON. WHY HAVE I GIVEN HER EXCELLENT MARKS...BECAUSE I WOULD EXPECT NOTHING LESS FROM ST.LOUIS HONDA AND I WAS NOT DISAPPOINTED.
Rhonna
Feb 19, 2009
Patty is a wealth of information. She is pleasant and not pushy. I test drove the Accord and she even took me by the service department to show how easy that process is too. The Manager helped her provide me with pricing information and how to get financing. I am going to go back early next week and make my choice.
peterfeso
Feb 18, 2009
I found the experience to be a good one. Patty Bianco was very professional,very friendly and persistent. I really wanted to buy the Honda Accord. I am retiring on March 31st, and unfortunately we were not able to make a deal within our budget. The showroom was alive and the entire staff attentive. Thanks for asking. Al Peterfeso
sjdbrentmoor
Feb 18, 2009
Patty Bianco is a very knowledgeable salesperson and helped with all of our questions. We test drove 2 different Hondas and will be back next week to make a decision. We met with the service manager, sales manager and the finance manager, all of whom made us feel very comfortable. I'm sure it will be an enjoyable experience purchasing a vehicle from Patty and St. Louis Honda.
garylee48
Feb 18, 2009
Richard Brennan was extremely helpful to me in finding the car I needed. I came in looking for a car off the Honda website. It turned out that that car was no longer available. Richard helped me find the same make and model car with lower miles on it for a LOWER price! Great to deal with, very friendly. Would buy from again.
dgiann1488
Feb 18, 2009
I have to say that after visiting several other dealerships, St.Louis Honda was definately the most informative and proffessional out of all of them we visited. The person we was most impressed with was Patty Bianco. For a woman,(LOL) she had all the right answers and more knowledge then any of the men I had dealt with. She really seemed as if she really cared sincerely about our new car purchase. Thanks again, Don and Michelle.
cpdinc
Feb 18, 2009
Both of these gentlemen addressed all of my questions and were very friendly. Eeach of these men did fine work. Mr. Brennan is a friendly, honest salesman, and Mr. Kruczyk looked over my car for me prior to purchase and gave it an honest assessment, which I appreciated. I believe I bought a good car for a fair price, which is all I could ask from a dealership. I have already recommended St. Louis Honda to several friends who are in looking for a vehicle.
maro_fodder
Feb 18, 2009
I was very impressed with my sales experience at Dave Mungenast St. Louis Honda. I was particularly grateful to have an informative and pleasant salesman, Richard Brennan. He not only found the right car for me, but he also was able to give me a great deal. His professionalism is unmatched by any other salesman that I have dealt with. All of my questions were answered thoroughly and completely. He is definitely an asset to your organization and I will be coming back when I need another car.
Sue Spargo
Feb 17, 2009
We stopped in to test drive an Accord. Patty Bianco was very accomodating and helped find one that had the right color and options. After the test drive, we also looked at a CRV. Both were nice vehicles. We didn't make our decision to buy that night, because it was the first dealer we shopped, we wanted to test drive and compare other similar vehicles to the Accord, the kids were with us, and it was Friday the 13th. So, if you're reading this, do your homework on the cars you're interested in, don't bring the kids, and check out the other brands first. Then go see Patty.
klbj007
Feb 17, 2009
Patty was very helpful. My wife and I wanted an Accord, but were unsure which car and features to buy. Patty showed us several cars. SHe went through the various models and features with my wife, who is very particular. Also, she is very undecisive. Patty was very patient, even when my wife wanted to see yet another color of Honda. We went through about half of the lot deciding on just the right color and features. We settled on a white EX-L. We wanted some dealer-installed features, so we were unable to pick up the car right away. Patty and all of the staff were able to get us in the car at the right price. Very little trouble negotiating what for us was the lowest price of any Honda dealer in the area. (yes we did shop around before coming to St. Louis Honda).Thank you Patty.
drs3140
Feb 17, 2009
I explained to Patty I wanted to buy a car today...so the sale was almost guaranteed.....and that I know they need to make money off my sale, but that I didn't want to be taken advantage of....she was very receptive to my statement...and that I didn't want this experience to be painful and take all day.....I bought a car....and it was a pleasant experience....I will recommend St. Louis honda....
artvib
Feb 17, 2009
Patty is an awesome sales person. She is very professional and knew the answers to my questions. Any question she couldn't rattle off the answer quickly, she would find out the info for me. She took the time to test drive a couple of the accords. She took me back to the service and parts department. I would definitely recommend any one to go and visit St. Louis Honda. Please ask for Patty because she is the best.
sf5star
Feb 17, 2009
We went to St. Louis Honda specifically to test drive the Accord. We had been to the Toyota dealer and test drove the Camry and liked it. So, our impressions of the Accord and St. Louis Honda were going to determine which car we bought. Well, we loved the Accord (we liked everything about it) and we were treated very well at the dealership (and given a great deal). Patti Bianco was especially friendly and helpful and made sure that we were happy with our new car.
arshadbade
Feb 17, 2009
I found Ivo to be very helpful and straightforward. I was not looking forward to the purchase of a new car due to the negative sales experiences I have had in the past. But St. Louis Honda and Ivo were very receptive to our family needs. Ivo went above and beyond by staying after closing to explain the car and its features before we drove off the lot. I will definitely be coming back to Ivo for future purchases.
brianloud
Feb 17, 2009
It was mostly working with Rick Brennan the honesty and friendliness keeps St. Louis Honda in my mind every time i think of a vehicle and when any members of my family i tell them to see Rick.I wish I could go and deal some more.I enjoyed working with Rick and all the folks there!thanksBrian Loud
monroek
Feb 16, 2009
Rick is an outstanding professional salesman. He found our daughter the perfect first car, a "Honda Civic". We were so impressed with Rick and St Louis Honda, we returned again this Summer to purchase a pre-owned Civic for me. No easy feat with gas prices "sky rocketing" and few Civics on any lot in the Metro area. Rick said he would keep an eye out for an "06 and true to his word he called us in less than a week when a very nice former Motor Trend, Car of the Year was traded in. I gotta tell you, Rick made us very happy that day and we are still very happy with our '06 Honda Civic. If your serious about buying a pre-owned Honda, I recommend you go and see Rick at St Louis Honda. He will definitely treat you right.
brianleesmith0957
Feb 16, 2009
My experience was an overall joy. Rick was very professional and helped me to find the vehicle that fit my needs and budget. I value the opinions and insight that Rick provided and it made my buying experience much easier! I am extremely satisfied with my purchase and will definately be recommending Rick and St. Louis Honda to others!
bjeadm
Feb 16, 2009
I had an extremely pleasant visit. Shan and Ivo are especially customer oriented and were easy to deal with. Ivo brought the car around I was interested in and took the time to show me all the features before we took a test drive.While waiting to complete my paper work, Shan came by to ask if I wanted any food because she was going out to get some lunch.Both Shan and Ivo are credits to your dealership and contribute immensely to a very positive experience.I felt I was treated with respect everyone at the dealership.Needless to say, I bought the CRV. Bill Jeademann
antalmj
Feb 16, 2009
We have purchased 2 vehicles from Rick Brennan and will definately return. He was plesant, listened to our preferences and budget limit and helped us find just the right car. No high pressure, no classic car salesman sterotype antics with Rick. He is hard working and honest. Just who you want to deal with when making a major purchase.Sincerely,Marty Antal
rbeaulieu
Feb 16, 2009
Rick answered all of my questions and I didn't feel pressured. Some of the used automobiles should have been examined better before releasing them to the sales lot. It was kind of a waste of time driving cars that had problems. My review score would have been lower for the quality of the used vehicles.
andersew
Feb 16, 2009
We've purchased two cars from St. Louis Honda and have had a great experience on both purchases. Not only do they have a great selection of both Hondas and other used cars, but their prices are very competitive. In addition, they also have a great service department.
colleen.hiles
Feb 16, 2009
To Whom It May Concern,Rick Brennan was a fantastic salesman that was only seeking to help us find the perfect vehicle; one that we truly would enjoy and also one that would be financially feasible. Rick never pressured throughout the sales process and was very upfront with us about everything. We were treated wonderfully from the time we walked into the showroom until the time we left with a beautiful 2008 Honda Accord. But quality work did not end with Rick. John Cook, the financial manager, was a great guy to work with and was very attentive to our needs. Initially we were disinterested in an extended warranty and GAP insurance, but after hearing his reasoning his confidence in those services, we decided to go with them. Now that we have had time to think about it, we are extremely pleased with our decision. Overall, this was a VERY good car buying experience. We had been to a dealership prior to coming to St. Louis Honda and the difference in service, attentiveness, and desire to meet customer expectations was unbelieveable. I will recommend St. Louis Honda, as well as Rick Brennan and John Cook, as individuals who will make buying a car an enjoyable experience and one that any customer would be happy with.Thanks again for everything.
ludoolan
Feb 16, 2009
I would recommend Rick Brennan and St. Louis Honda to ANYONE interested in purchasing a Honda. The level of professionalism and customer service is outstanding.Clearly, St. Louis Honda has set the standard for quality among area Honda dealers. I am currently leasing a 2009 Honda Civic and LOVE my car. Many thanks to my salesperson, Rick Brennan and finance manager, Dan Larson.
sltcvm
Feb 16, 2009
I have visited STL Honda for both new car sales and pre-owned car sales. I have enjoyed my experiences at STL Honda and continue to recommend this dealership to friends and colleagues. I have found the two salesmen I have worked with to be honest, friendly and fun to talk to. I actually keep in touch with both even when I am not in the immediate market to buy a car.
sidfernandezusa
Feb 16, 2009
A very positive sales experience, which changed my view of car dealers!Rick was extremely courteous and professional. I travelled from Memphis Tn to view and purchase a used vehicle. Rick kept to his promise and honored his estimate for my trade in. The whole deal took less than 1 hour.I would absolutely recommend St Louis Honda and Rick to any of my friends and colleagues.
eric nagy
Feb 15, 2009
I was treated in a respectful manner. Richard was very informative and new a lot about the vehicles we discussed. I was in the initial phase of looking for a car. The dealership was pleasant and clean. If I choose to buy a new car, it will be from Richard Brennan at St. Louis Honda.
Toombali2
Feb 15, 2009
Rick has been very professional and helpful in our efforts to secure a vehicle.We have recommended Rick at Saint Louis Honda to all our friends.A few have even purchased cars because of Ricks efforts.We lool forward to working with Rick/ST.L.H. in the furture.
BITTERBOB49
Feb 15, 2009
AWESOME SALEMAN IN RICK MADE BUYING A CAR A GREAT EXPERIENCE. WILL USE HIM IN THE FURURE YOU HAVE A AWESOME SALEMAN IN RICK. RICK HANDLE EVERYTHING VERY PROFESSIONAL. HE IS A VALUABLE EMPLOYEE TO YOUR DEALERSHIP SAINT LOUIS HONDA HE REPRESENTED SAINT HONDA VERY WELL
S2000GUY
Jan 14, 2008
If you want to be treated with respect and integrity...shop here! I've been to the rest and this is the best. Even the so called "new dealer" in town treated us with such disrespect that we ended up at St Louis Honda. They are professional, honest and friendly. We went in with an attitude and left with a new Accord. Our salesman, Gary, made it the best car buying experience we have ever experienced. I apologized to Gary several times because we took the past few days, of looking for an Accord, out on him. This was not your usual back and forth negotiating process...the first time Gary came out with their offer we said yes and drove off within an hour. We spent more time trying to get our trade in keys back from some dealers. Thank You St. Louis Honda and Gary Jones
What’s more, Mungenast St. Louis Honda of Saint Louis has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mungenast St. Louis Honda. Check out the listings today to find the right car for yourself. Mungenast St. Louis Honda is definitely the best place to buy used cars online.