Used Cars for Sale at Modern Hyundai of Concord in Concord, NC

imarriedmypunksoldier

Nov 5, 2016

I won't go anywhere but here and I drive 30 minutes to get here. They are always honest and upfront and they respect the customer

jlr19882004

Nov 5, 2016

Alex got me into a vehicle that satisfied my daily driving needs. She was able to get me a fair price for my trade in and I haven't had any issues since.

Jim

Nov 5, 2016

We were visiting our daughter and wanted to look at the Hyundai that my wife was interested in for a possible future purchase. We were greeted by Gary Hairston and he actually went through all the trouble of pulling out the vehicle that we spotted and then going through all of the amenities it had, all the while knowing that we were only looking. We thanked him afterward and went to the Nissan dealership next door to look at more. Afterwards we left and went back to our campsite we were staying at. We talked and discussed how pleasant Gary was and would like to take a test drive. But it was Sunday and we didn't know that the place was closed on Sunday. Disappointed we again went back to our campsite. On Monday we went to the dealership about a half hour before the place opened. As we were sitting there, the manager came out and asked if he could help. We stated what had happened on Saturday and he went in to get Gary to help. Gary was on a day off so he sent out Eddie Elrod to help. We explained that we would like to take a test drive of the vehicle we saw on Saturday. We took the drive and it was what my wife was looking for. We told Eddie that we had to be out of the campsite in 3 hours and to show us what he could do and could we make this happen. Eddie went to work. We were shown what could be done and given a choice of the financing possibilities. Bottom line is that we got what we were looking for and they met our needs. George in financing was also a very pleasant person to help us get through this process and all in under the committed timeline that we had laid out to them. This was the most pleasant time purchasing a new vehicle that we have ever had and at my age we have been through it numerous times. I would highly recommend this dealership and find that the four employees we personally dealt with are of the highest caliber of a positive experience anyone could get at a dealership. I just want to thank them all through this review and would highly recommend them anytime. If I need a vehicle of this type in the future, I would travel the 400+ miles to do this again.

guddinesh20

Oct 31, 2016

Certain aspects of interactions were good, but few aspects were pretty concerning e.g. miles on the vehicle was incorrect, which is not a big deal but the trust factor due to incorrect disclosure surely is something to worry about

tamarakq

Oct 29, 2016

Wonderful experience, great people, great car, best experience buying a car ever, love the car, can' t say enough about them, they were all great.

scrapestas

Oct 28, 2016

I found the vehicle I wanted online and easily compared with others. Modern delivered vehicle I wanted. I am enjoying my new vehicle and all its special features.

devildogruth

Oct 28, 2016

Amazing team! I didn't feel like they were trying to make commission off of me. It felt like they tried to get me in the most affordable car in my budget

Embrys

Oct 28, 2016

I appreciate Gary Hairston's assistance in our car buying experience.

jaignasiak

Oct 27, 2016

This is the third Hyundai that I have owned and have always been very satisfied with the dealer and service department. However, I really get tired of filling out all of the reviews requested.

davis8561

Oct 26, 2016

Thank to Alan and the new car sales manager I was able to upgrade my 14 sonata to a 16 sonata limited with all the bells and whistles

eplassmann

Oct 26, 2016

Alan has always been very professional & courteous. So has Modern Hyundai. There has never been any hassle & anyone we deal with is up front and honest. And you honor your word. Which is why we are repeat buyers & will continue to do business w/Modern Hyundai. Keep up the good work! :)

bevt0

Oct 23, 2016

This is my 3rd new Hyundai from Modern. The people there, and the service they provide, are what makes it a special place. I was raised in the auto repair business, so believe me when I say that the honesty and integrity that are shown by Modern is a rare thing in car sales.

HP & SP

Oct 15, 2016

We just purchased a new vehicle from Modern and our sales person, Alex was wonderful to work with. She never pressured us and was very thorough in answering any questions we had. She is definitely an asset to the company.The previous car I had was serviced by Modern and the service advisors do a great job also

littlejohntj2

Oct 14, 2016

I enjoyed the experience and when I am ready to purchase again I will be back. Dudley answered all our questions and the Finance Team took very good care of us.

dheeraj.ghadge.17

Oct 14, 2016

GARY Helped a lot in entire purchase process and followup ...good service. .. and friendly staff which ..hoping the ithey will provide good service here after

scotthall72

Oct 13, 2016

Alan found us a great car. We were able to get what we wanted with our new lease from our previous Hyundai Veloseter. Working with everyone at Modern Hyundai made buying a car enjoyable again.

mlsides650

Oct 10, 2016

We were greeted immediately by Dudley! We told him the car we were interested in, he brought it up and we started the pricess! The money part was a little lengthy, but everyone very professional and knowledgeable!

dmcclimo

Oct 8, 2016

This is my second purchase at modern hyundai and i love the car and the employees and sales team are top notch. Very professional friendly and helpful. I will be getting my 3 rd car here for sure.

Carol canon

Oct 6, 2016

I just brought my 2017 Elantra Today & my experience at Modern Hyndai of Concord was the best! Thanks Gary Hairston & the team for making it a very plesant exprience!!!!

wendylitz

Sep 28, 2016

James and Avery were very helpful and informative about Hyundai cars. I would recommend Modern Hyundai to my friends an family. I am excited to drive my new Elantra and happy I went with Mordern Hyundai as my dealership.

MichaelG

Sep 18, 2016

Make sure you get Alex McAllister----she is straight and fantastic! None of the bull you get at other dealers

cdodson25

Sep 16, 2016

Great experience! The dealership was very helpful and did not pressure me. Also, no crazy rip off offers up front a straight forward price. The sales manager went out of his way to make everything perfect.

kimbcleveland

Sep 16, 2016

Informative, quick, great customer service...didn't push or over sell.... we are Hyundai loyal (this is our 5th)....and this was one of our best buying experiences!

yzarl

Sep 10, 2016

I had a terrific awesome experience at Modern H. I met wonderful staff like Dumetri, Christopher McLain, Shelena are all wonderful professional knowledgeable staff. My car The Santa Fe is a good car. All in all, my husband and I were very pleased.

peast

Sep 8, 2016

The dealership was professional. Not pushy. Gave me exactly what I wanted for a price I couldn't beat. Walked in, needed a car immediately, went out to the lot and picked out what I wanted, told them the price I wanted to pay, and they gave me everything I wanted and more. Love this place and I am absolutely in love with my car. Nicest car I've ever owned.

ecsims1976

Sep 8, 2016

Reggie helped me get into the exact vehicle I wanted at a great price. The staff at Modern Hyundai were very helpful and made the car buying process quick and easy. I love my new Hyundai Tucson!

cruisenmimi

Sep 2, 2016

Eddie Elrod was the salesperson who worked to find me a red Elantra with the features I wanted. Then I saw a shale gray one I had to have instead. I told Eddie and he just redid all the paperwork again, no questions asked. I appreciated that a lot. He took extra time with me to make sure I knew how to operate the complexities of this new car and I do enjoy driving it, especially being able to make and answer a phone call from the steering wheel.

Cable Guy

Aug 31, 2016

This is the third vehicle I have purchasedt from Modern. I bought from Modern NIssan, Modern Toyota, and now Modern Hyundai. The sales person named Gary was excellent. Knowledgeable, courteous, friendly, and genuine. When I am ready to look for another vehicle, I am going right back to Gary.I am totally sold on "The Modern Difference" because there is a difference.....a BIG difference!! Let me know when you are ready for me to do a TV commercial or radio advertisement........I'm the customer you want :) !!Thanks again Modern Family !!

WalterB

Aug 26, 2016

Awesome service. Great buying experience. Our sales person Renan Sandalo guided us through the whole process and made us feel we were making the right decisions. We love our new Elantra!

Walter Bonomo

Aug 26, 2016

Awesome service. Great buying experience. Our sales person Renan Sandalo guided us through the whole process and made us feel we were making the right decisions. We love our new Elantra!

khighfoster

Aug 25, 2016

After reviewing other cars, we decided the Hyundai was the best deal for us. The staff treated us fairly and the customer service was good. Overall the dealership was very professional.

lisabern

Aug 18, 2016

Most pleasant car buying experience ever. Honest, up front pricing. The price advertised online is the price you pay without having to meet impossible requirements. They also offer a very fair trade in price. They go above and beyond to make you happy and find the perfect vehicle.

cynthia.e.mcdaniel

Aug 16, 2016

Gary Hairston was an awesome salesman and provided excellent service! He called to follow up, making sure everything was going well with the vehical and offered his assistance if needed.

rtbbowers

Aug 15, 2016

This is our second car that we have purchased from Modern Hyundai. From the time we walked in we never felt the pressure like you do at some dealerships.They make you feel like family and this is definitely our go to car dealership from now on.Thanks Gary, Dumitru(who is by the way a hoot) and Shelina.

dolf88

Aug 13, 2016

Modern Hyundai and Avery Britt make car buying a real pleasant experience. They listen to what your want and need and then offer you choices for you to make an informed decision. It doesn't hurt to have a fantastic car brand like Hyundai behind you!

ldfos

Aug 12, 2016

I enjoyed meeting the sales staff at Modern Hyundai,especially Alan Parker and Shelina Ladha. They were both very professionable and knowledgeable and knew how to conduct business in a timely manner. I will recommend Modern Hyundai to anyone looking to purchase a new car.

tedcmotza

Aug 11, 2016

Friendly staff and experience every time I am there. Managers are great total to and available. The finance side of the deal makes it a pleasure to continue coming back for a Hyundai purchase.

starkb5871

Aug 11, 2016

You can't go wrong with Modern Hyundai of Concord. The are a class act and treat every customer like they're only customer. Keep up the great work!

gdking8

Aug 11, 2016

This is an upgrade from my previous Sonata. Has the features I was looking for and the dealership was able to work with me for the best price and a lower interest rate. The only negative comment I have is my Blue Link service does not work the car will not receive the satellite signal and I am having trouble getting a time to bring the car in to have this rectified.

alex.n.heldman

Aug 6, 2016

Modern Hyundai was easily the best dealership experience we encountered during our car buying process. They were professional, polite and accommodating. Highly recommended. The test drive was the best offered at any dealership.

sherry.c.kho

Aug 3, 2016

Gary Hairston provided excellent service throughout our buying experience. He is very helpful, patient and listens to what your needs are. He will not push you one way or the other but simple helps you make the right decision. I will go to him for my next Hyundai.

bj29578

Aug 1, 2016

Alex was great! I have no complaints. I was in and out so fast. Best car buying experience.I will be back to Modern Hyundai.

kieramorrison

Jul 28, 2016

Great experience. Everyone was nice and very helpful. Helped me find the perfect car .My car very neat and clean when i left the dealership.

karinos57

Jul 27, 2016

i don't have much to say but i was satisfied when i was at the dealership. I suggest that you guys offer free oil change for the people who bought the warranty

Kisha.C

Jul 24, 2016

Me and my husband moved from another state and needed a new reliable car so we was not able to do a down payment so we decided to do a trade in man oh man was Ashley on it she called us and she even worked with us over the phone just to make sure that we wouldn't waste time traveling down there to get turned away...that wasn't the case approved right on the spot the next day we went In and got right to it .Ms. Alex took care of us and she was awesome as well made sure we had everything they worked with us...took our trade in and we left with a brand new car. I would recommend them to everybody and we was not in there all day.......Awesome place to get a car .

tbookmiller

Jul 21, 2016

I have now either purchased or leased four vehicles from this dealership. I have found the entire operation to be staffed with highly professional people. It appears to me that this is Allan result of the activities and management of James Welborne. There was a period of time when he was absent from the dealership which resulted in a decline of service and professionalism. Once he returned, things got back to the previous standard of excellence.

lisa49337

Jul 20, 2016

Very professional friendly knowledgeable warm easy to talk to very knowledgeable about their product did not rush into any decisions actually allowed me the time I needed to be sure I could not be happier with my choice thanks Alex

lee.ann.tracy

Jul 19, 2016

We purchased our Hyundai Santa Fe technically after closing time. I was pleased to not feel like I was being rushed to make a decision.

tfarmer9

Jul 16, 2016

Very polite, not pushy and seemed to be generously caring that we got what we wanted. Did not try to bully us or pressure us.

JAMES W BELK

Jul 15, 2016

I bought a 2013 Genesis from Modern Hyundai in December 2015. It has been great vehicle and we love it. There were some brown spots that recently developed on the bumpers. I could not remove them with cleaner/wax. At this point I called Chris Blalock, service manager for Modern. He examined the problem and with no questions said "I'll take care of the problem". I left the car with him and in a few days Matt Kenney called and told me it was fixed and I could pick it up at my convenience. When I arrived Kris Johnson was very helpful in making sure the work was done to my satisfaction, and it was. I appreciate not only the quality and promptness of the repair the the bumpers but even more their professionalism and kindness to my family and me. Thank you, Chis and your service team for turning a problem into a pleasant experience. I will recommend Modern to anyone.

amandacarter17

Jul 14, 2016

My new sonata purchase was great! I would come back again to this dealership to have all maintenance performed on my car. Had a great experience before with a lease and that is why I came back again to buy my first car.

epear09

Jul 13, 2016

I began researching vehicles and submitted a request through TrueCar, Modern contacted me immediately and requested that I come out and give them a shot. I leased my previous Hyundai from LKN Hyundai and was skeptical about visiting another dealership whereas I typically prefer to deal with the same dealership. After LKN Hyundai left a bad taste in my mouth upon my visit, I decided to purchase my new Hyundai from Modern. The staff were all excellent and were able to beat the prices I gathered from other dealers. I love my new vehicle (2016 Sonata Sport), and I look forward to visiting Modern Hyundai of Concord for service appointments.

aaron_haggard

Jul 12, 2016

Was a great experience start to finish. My sales person was rift on the ball and was very perfessional. Just a perfect transaction. Will be referring the dealer to friends and family.

woodie841

Jul 9, 2016

What a pleasure it was to buy a new car from Modern Hyundai. From the day I stepped on to the lot to the day I drove off in the new vehicle was a really good experience. The staff was professional and was there to answer any questions I had. Everyone from Dudley, Shelina and Jim Morelli were great and could not ask for better.

calexandergis

Jul 8, 2016

New purchase made easy and fast. We're very informative and helpful. Overall a very pleasant experience. Would recommend to anyone looking for a vehicle.

lmelissa64

Jul 8, 2016

After visiting several other dealerships with less than desirable results we were so glad to find Modern Hyundai of Concord. From the moment we arrived we had a great experience and left with the car we wanted at the price we wanted. Alan was an awesome as well as George in finance. I recommend this dealership above any other! Thank you so much!

justin.abbott998377

Jul 7, 2016

My family has had several cars from this dealer and we will keep coming back. Great service and fast took us about 4 hours from the tests rice to get through finance. That's been the quickest car buying experience ever

durani2424

Jul 7, 2016

Great customer service, great internet manager, and friendly not aggressive like other Hyundai dealerships in the area. I did not feel like I was forced or pushed into doing anything plus the internet manager was just great.

jbriles

Jul 6, 2016

Received best deal at your dealership and traveled from Asheboro. Salesman easy to work with. Vehicle I wanted was not on lot. Was given comparable vehicle to drive until mine available. Sales associate drove 40 minutes to meet me halfway to deliver my vehicle.

ledamiano

Jul 6, 2016

Eddie was extremely helpful. I had a great experience and was able to purchase a wonderful vehicle, exceeding my expectations. All other staff was very courteous and kind.

Wsowers

Jul 3, 2016

Found Alex McAllister and Modern Hyundai of Concord after walking out of another Hyundai dealership. Alex was very friendly and professional. No hassle. No last moment price differences. She was very thorough in demonstrating all the vehicle's features, and she automatically paired the phone and loaded the contacts. No frustration trying to set things up. A very pleasant experience! In need of a new car? I would recommend that you take a look a Hyundai's warranty and give Alex (Alexandra) McAllister a call.

mmg7897

Jul 2, 2016

Best buying experience I've had. Worked with Trae Quick via text prior to arriving. Dealing with Trae was a nice and non-aggressive experience. I have already referred another customer to Trae. Friends are amazed at the deal I got for the level of car I got.

verawoa

Jun 30, 2016

Friendly staff would come back again for service. They did not try to jerk me around and really worked with me. Avery was very personable and was able to relate to me and my needs. Will certainly be back to purchase my next vehicle from him

mac0303d

Jun 28, 2016

My time at the dealership was managed well and I was treated with the utmost respect. I had never been anywhere where the sales person went over the technology with me. I felt capable of using the tech in my car when I drove off the lot.

p5kee

Jun 24, 2016

We had been looking for a new vehicle for over a month without success -- Most of the dealers we had tried to do business with either didn't seem to care weather they sold anything or not, or were only interested in selling the most expensive product on the lot... We decided to make the trip to Concord from Salisbury to try out the Tucson, we really weren't expecting anything different and didn't come prepared to actually buy. When Mr. Hairston met us at the door he never tried to pressure us into anything he simply listened to what we needed and gave us the chance to try both the Tucson & Accent --- and more importantly gave us "space" to make up our own mind about what best suited our needs. When it came to finance Demetri not only surprised us by offering more for our trade in than we expected, but also, got us a payment plan we felt comfortable with. From Gary's first hello to Shelina's closing paperwork your staffs professionalism, friendliness and good humor got us on the road with a brand new car. Modern Hyundai can be proud of their staff -- Whoever does your hiring did a great job... Very Satisfied Customers Lawrence & Patara Keever

ndupchurch

Jun 22, 2016

Best experience at a car dealership. We worked out a deal very fast and we were on our way! We would recommend a Modern car dealership over any other in the area.

esb529

Jun 21, 2016

I shopped at several Charlotte location Hyundai dealerships and had horrible experiences. I was about to give up on Hyundai, but as a last option started emailing with a representative at the Concord dealership and was able to get everything I wanted at the price I wanted, without a hassle. The experience was night and day compared to the other dealerships, everyone was helpful, friendly, honest, and straightforward.

lfurr7

Jun 17, 2016

It was great. I have bought 2 cars their this year. I will recamend this dealership to my friends and family. II am very happy with the entire deal.

mandyxmarie

Jun 16, 2016

We were pleasantly surprised at how easy and stress-free this car buying experience was. We kept waiting for the delays and waiting for managers, but it never happened. Instead of the usual 4-5 hours, we were home within one hour! The quote we received online was honored and Allen was a joy to work with. The best car buying experience we have ever had.

heather.little

Jun 16, 2016

I highly recommend purchasing your new vehicle through Trae Quick. He is professional and knowledgeable, but not pushy! My kind of salesperson! This is my second vehicle purchase at this dealership and through Trae! I will be back!!!

batras79

Jun 16, 2016

Didn't have Emergency medical kit come with car, which I ended up getting later & can't find me a car with luminated sonata logo on the entrance door as my wife 2016 sonata have one.

tammynthomaswebb

Jun 16, 2016

My overall experience was very good. Alan the salesman (alan) was nice,polite,helpful,understanding and i would like for him to help me with my next purchase.

jennperrell

Jun 14, 2016

We are pleased with our experience at Modern Hyundai from the greeting at the door through the financing office. Our salesperson, Gary, was very helpful. We test drove two different vehicles and made a great choice! We will be returning for service appointments.

gashley98

Jun 13, 2016

I had a genuine experience with this location and I was already aware of this location due to my fiance already previously purchasing one of his past vehicles there.

Linda W.

Jun 12, 2016

I had spent two days looking for a used car within my budget. I really dreaded going to look another day. Decided I would go to one more dealership. Pulled into Modern Hyundai & Avery Britt met me in the parking lot & immediately put me at ease. He was so courteous, kind and patient throughout the whole process. He worked hard to find me the perfect car within my budget. Everyone I met & dealt with was so nice & professional. I love my "new" Hyundai! Thank you Avery Britt & Modern Hyundai!!

jazzb.dde

Jun 10, 2016

Alex and Anane were wonderful! They didn't waste ant time getting me into my new vehicle! I am very pleased by this experience as it was much faster than my first hyundai purchase through another dealership. This team is professional and the prices on the vehicles were unmatched by any other dealer! Will be back! Thanks Alex and Anane!!!

burton.powell10

Jun 10, 2016

The team was great to deal with. Gary worked hard to find the exact car we wanted. Shelia and Anane also worked hard on the financial end to get us the best deal possible.

psenior11412

Jun 9, 2016

My sales person was very knowledgeable and took time to answer ALL my questions. The hand off yo the finance manager was very professional. There was no haggling and trying to talk me into buying unnecessary warranties. I did purchase an extended warranty, but only because I like the idea of just driving my vehicle without thinking about additional out of pocket $$ for routine maintenance.

sunflower_chic24

Jun 9, 2016

Dimitri really went above and beyond to get us into the vehicle we wanted. He worked hard to negotiate a fair price and get us at the payment we could afford. Not pushy or forceful selling.

cbaker2

Jun 9, 2016

Alan Parker and Modern Hyundai made our buying experience very seamless and satisfying, especially since we bypassed local dealers and drove over 300 miles to purchase our 2016 Sonata Sport (2nd time we bought from Modern Hyundai).

kpjamak

Jun 8, 2016

Great Team at your dealership. Our salesman Rodney Evans was fantastic. Great presentation on our vehicle. If he wasn't sure about something he would go and get someone who did and we had all our questions addressed. Very pleasant to talk with and we were very happy to put a deal together. I tell others about making sure they see Rodney Evans at Modern Hyundai if they want a great deal.

stevecasper1

Jun 3, 2016

Modern Hyundai of Concord is by far the best dealership experience I have had in the Charlotte/Concord area. From the moment we stepped out of the car we were greeted with a smile by Mr. Payne. He was able to put us in the perfect car that fit what we needed and the finance department went above and beyond to make sure that we stayed in our ideal payment range. I could not ask for a better experience and we will definitely be referring family and friends to Modern Hyundai of Concord.

chadstalvey

Jun 2, 2016

Everyone I dealt with was professional and straight forward. The time in the dealership was minimal. The price was the lowest in the area and there was very little back and forth over the deal. I would definitely recommend the dealership.

novak.keith

Jun 1, 2016

The experience and professionalism of this dealership is second to none. If you are looking for a fair price and staff with integrity and this is the place to go. I highly recommend them.

markchatmanjr

May 31, 2016

Alex, Anane and George were extremely kind and helpful. I felt no extra pressure about anything and they worked with me to achieve my goal of getting a car.

billfrench1940

May 28, 2016

I was especially pleased with both Gary and your Financial Mgr. Good explanations for my questions and willingness to take the time to assure my understanding.

ryannk

May 19, 2016

Sales manager, Anane explained it wrong information about exchange process on purpose. G.M indicated right information that I could have chosen better option. I lost advantage. Dealer won!

betida99

May 13, 2016

Excellent job by Eddie Elrod. I have bought four vehicles from him. He is always friendly, courteous and professional. I take me vehicle there for service as well.

jsweatjr

May 12, 2016

I have worked with the Modern family of dealerships through 5 purchases. They are top notch and the epitome of what a dealership should be. I would truly recommend the Modern family of dealerships to anyone.

miketomea

May 12, 2016

I would highly recommend Modern Hyundai to anyone in the market for a new car. Every employee we encountered was very friendly and willing to help.

dimusto

May 9, 2016

I have purchased 4 vehicles from Modern Hyundai and each time has been a pleasure. From the financing to showroom conditions, they have a first class dealership! Eddie Elridge and Demetrius from Financing are two my favorite people to work with ! I'll be back for the new Genesis Model in 2017 Great experience!

Gunthorpe

May 8, 2016

I must say, Modern Hyundai in Concord is a great place to buy a car. Dumitri Mota and Gary Hairston were great. My husband and I had a great experience. They took such good care of us. I would recommend this dealership to anyone looking for a used or new car. . We will be back in the future. Thank you again, Gary and Dumitri.

ab.stogner

May 5, 2016

Joe, Kris and the entire staff were amazing! Everyone was friendly and informative! We have bought 3 Hyundai(s) from Modern and would go back again!

beck.bj8

May 5, 2016

We love the staff at Modern. They are like family to us! This is my 4th car purchase in the Hyundai family and I will NEVER purchase a car from any one but the Modern team. My parents were so impressed they bought theirs the next day.

ctucker0128

May 3, 2016

Had the best experience with this dealership than any other dealership in my lifetime of purchasing a car. No hassels what so ever. Alex was amazingly knowledgeable, Will definetly buy our next car from here.

kathydorton

Apr 29, 2016

Everyone was wonderful! Thank you! Everyone from the service dept handling my old Elantra to the salesman, Eddie Elrod, everyone was as professional as it comes! They all worked really hard for me!

tonyd410

Apr 27, 2016

We have purchased 8 cars from here now between me and my family. I would not go anywhere else to purchase a Hyundai. The team here is amazing and always go above and beyond to assist you in everything from sales to service this is the best dealership out there. Thank you for everything you at Modern have done for me and my family in our car purchasing and servicing experiences.

caramcadoo

Apr 20, 2016

I had a great experience at Modern Hyundai. They made purchasing a vehicle a smooth process.Dudley Payne was a great sale associate. He was easy to work with and most of all he wanted me to be pleased with my product.

stephen.gilmartinjr

Apr 19, 2016

I ultimately chose the Sonata based on features offered by the dealer, the dealership professionalism and overall positive experience. I test drove just about every car option in its class. Modern Hyundai stood out among the competition. The sales person was top notch!

ny51jetsfan

Apr 19, 2016

Our salesman (Eddie) was attentive, and didn't try to push something that we weren't looking at. The financing dept. was fast and came up with the numbers we were looking for. Overall a very easy deal.

mhopkins1

Apr 15, 2016

This was our 2nd purchase from Modern Hyundai and the experience was very pleasant as we experienced before. Renan Sandalo was our salesperson and he was knowledgeable about the product line and listened to our needs and wants. He helped narrow down what we were really expecting out of our purchase and guided us through several types. Finance was a much smoother process this time. Papers were ready and processed before we were brought back to sign and this made experience much better. I have always recommended this dealership and will continue to do so,

shawnwlinton

Apr 10, 2016

Our salesperson made us feel very relaxed and secure with our purchase. She actually took the time to match our needs and wants with the type of vehicles available.

alan6

Apr 9, 2016

Color, features, model... They had everything I was looking for in a new car. I did my research before going to the dealership. My salesperson was willing to meet me at my level instead of starting at the beginning. I was getting my 2012 Hyundai serviced when I went to speak about a new car. Since they had everything I wanted, I had no reason not to buy.

kenitra2

Apr 6, 2016

I went to two different Hyundai dealerships prior to finding Modern. The others lied, or were pushy and overbearing, but NOT Modern. It feels like home, feels like a family environment. I have been coming to them now for 5 years, and I will continue to stay with Modern for all servicing, and new purchases.

amccants89

Apr 6, 2016

I had a smooth, easy experience getting the car I wanted. I did a good amount of research prior to visiting the lot, but I did admire the information given to us from our knowledgeable salesman. We also received all the financing information, thoroughly and accurately, from the Finance associate. I am really loving my new vehicle, as a first time Hyundai owner, and couldn't be happier with my overall car-buying experience!

shaywood167

Apr 1, 2016

Overall, my experience was something to remember. I would like to thank Kevan Terry for everything he did for me and kept me smiling the whole time. My dream has finally come true all thanks to Hyundai of Concord.

Debbie

Mar 30, 2016

Very good experience. Friendly staff. They were not pushy and had the car I wanted cleaned and gassed up and ready to go. I would recommend them to family and friends.

janischartier

Mar 29, 2016

Great service. The sales rep was very courteous and answered all of my questions. He also showed me several vehicles to test drive until I found the right one for my needs.

nikki.hale

Mar 29, 2016

It was one of the least painful car purchase experiences we have had. In the short time we have had the car we have been happy.

debra.perez

Mar 18, 2016

"I went into the dealership that afternoon needing a car, but I hadn't been planning to buy a car so I didn't know what I wanted except that I wanted a car similar to my Nissan Altima. Avery saw me looking at few cars in the front lot and came over to me and asked me if I needed assistance. I responded, ""yes"", and he helped me from that point on. He asked me how much I wanted to spend and what I wanted my payments to be. I also told him I wanted the same type of car. I liked my Nissan Altima because it was roomy. I did tell him I did want a Sonata many years back. He told me to get some lunch at the blue tent and by the time I came back he had a few Hyundai Sonatas to look at in different colors. I picked the venetian red one. We test drove the car, and I fell in love with it. He helped me with the financing to get it where I needed it to be, and he helped me set my Bluetooth and radio stations. I was totally pleased with my shopping experience."

ajwilkins26

Mar 17, 2016

I am thrilled with my purchase and the price. Eddie was helpful. The sales department could definitely be more attentive. But over all I am pleased.

tonio725

Mar 17, 2016

Good service and price, Mr. Payne was nice and friendly. I'll probably do business with this dealership again. I'll most likely recommend this hyundai dealership to a friend.

lcook52

Mar 16, 2016

Good place to purchase, friendly, professional, and knowledgeable. Price was really good, no problem in finance,and great instructions on equipment, and really liked full tank of gas

v.battiste

Mar 16, 2016

I received several calls for items that I had already supplied. To use the family discount I was told to bring my wife's registration to the dealer. We did. I then get a call for a copy of our marriage certificate. I faxed it. I get another call that it is missing and I need to fax it again. There was also a mix up with the registration and title for the car I used as a trade -in.

neuhaus1237

Mar 15, 2016

I am glad that I went to Hyundai. I never had a car by them but I would definitely get another. excellent staff and service.

gimenez_2

Mar 11, 2016

Super dealership, super sales person and great financing options. The experience could not have been any better. Eddie Elrod is simply the best car salesman I have worked with and I have purchased over 10 new vehicles from dealerships in both Florida and North Carolina.

jenn.stiller

Mar 11, 2016

Dudley took care of me again. He had the Veloster Turbo ready for me to test drive when I got there. George was very helpful setting up the financing of my new Veloster.

rlalexander

Mar 11, 2016

They provided what I wanted at a fair price. Everyone I was in contact with was professional and courteous. The entire process was handled quickly. Excellent overall experience.

brhea.koneman

Mar 11, 2016

We can't thank Alan Parker enough for his excellent customer service. We were extremely happy with our car buying experience and are very happy with our vehicle. We will be back and we will send friends.

jmenig1

Mar 11, 2016

Good buying experience at this dealership. Made it easy to decide on buying a Hyundai for first time. Trae made me feel comfortable to test the car.

Gb

Mar 5, 2016

Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made list it

Toni

Feb 16, 2016

My sales consultant Renan Sandalo was the best. I never had a car buying like this before. Renan and the rest of the modern hyundai team were excellent from start to finish. Renan even drove my new car home for me! It was a very peaceful and stress free process!

M.COOPER3285

Feb 2, 2016

This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I left and went to Modern Hyundai and soon as we walked through the door they all treated us like family especially our sales agent Trae. Hyundai is awesome

BRITTANYCARR715

Jan 30, 2016

everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up and help me get an appointment for my windows to be tinted, and the sctochguard to be placed on my car.

ANTHONY.BAKER1

Jan 20, 2016

An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides.

jadon3444

Jan 12, 2016

A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numerous vehicles at Modern.

KIDBALTIMORE

Jan 8, 2016

Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some basic features of the cars.

STEPHANIEJRONDEAU

Jan 6, 2016

Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car started shaking extremely bad. I was informed by Kris Johnson that I would need all new tires because they were defective. He also insisted that I could drive the car, even though I was in extremely bad car accident the week prior and was very nervous about doing so. I had to follow up when the tires came in. I also had to follow up when the tires were put on. Absolutely no one called me to let me know. I was treated like crap once I bought the car from you all. I was excited until I dealt with the service department. Actually because Kris was so rude and none responsive I really wanted to return the car because at that point I didn't want to give you any more business than I already had. I should not have to be following up, especially when they know good and well that I am a good hour away from the dealership itself. Not to mention, I saw Kris when I returned the rental and he never apologized or even acknowledged me. If that is how your going to treat customers, I will never return nor recommend you all, EVER!!!!!

LINDSAY_BINKLEY

Jan 2, 2016

I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall!

KSZUCS9

Jan 1, 2016

Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept especially Matt. He can really make your day! Great personality

MWOODALL608

Dec 30, 2015

Great staff to work with in purchasing a new Hyundai. I recommend this dealership with a five star rating across the board. Very fair pricing, and an extremely professional staff from the internet service to the purchase, setup and delivery of the car. I personally will never go to another dealership ever again.

FORESTEDMONDS

Dec 30, 2015

Great job love the car just wish it was a little bit bigger. Great team to get a car from. Will come back in the furture.

TESSRUBY

Dec 30, 2015

From the welcome I received from the front door, to the professional and friendly salesperson to the finance personal, I am very well pleased and happy with every step of the process. What a Wonderful team. I have already recommended highly to friends and family.

KIMBEY3

Dec 29, 2015

This experience was one of the easiest car buying experiences I have ever had due to the amazing staff! Everyone was very friendly and we were in and out fast! Unusual when you buy a car! I have purchased four cars from this dealership and will totally be there for my fifth purchase. I appreciate Matt in the service department - he treats you like a friend and not a customer. Very comfortable experience with sales and service.

RDKELLY13

Dec 28, 2015

3rd purchase from Modern Hyundai and have recommended them to others. Always feel welcome thereTrey is just so helpful in helping me understand all the features of my vehicle. No matter how often I come in with questions. Matt. in service, is always right on point and takes excellent care of us.

rscorp72ar

Dec 26, 2015

Great deals and service. Great customer service will recommend this dealer to anyone great prices. Allen my sale person was great to work he even offer me water

SANDILANEY2

Dec 22, 2015

I love my new 2016 Santa fe! It is really a fantastic vehicle! The staff at Modern Hyundai is really wonderful! We always come back to buy from here, feels like family!

IEFRIED

Dec 21, 2015

Great to work with. Got what I wanted at a reasonable price. Sale people are courteous and knowledgeable. I recommend them and think their cars are a great value

BARRYKLEMONS

Dec 14, 2015

Understood my wishes! I wrote a comment last Friday that Hyundai set to me.I feel it is worth you reading it Joe because on my experience with another dealership. ( walked out of the 1st dealership because of their unprofessionalism! This dealership was a company that I will recommend!!!!

MEASON334

Dec 9, 2015

Fine place it was simple sale for them I told them what I wanted and they had a car on the lot for me to purchase

PERRY2010.DP

Dec 9, 2015

Great place to buy a car. The salesperson was so nice and answered all of our questions about the car. Did not have the car on lot and went and picked it up for us.

FRANALLEN915

Dec 9, 2015

Modern Hyundai is the name you should look for if you are in the market for a car. They are equipped with a team of professionals,( in every essence of the word) great inventory, and excellent prices.

ACJONES39

Dec 9, 2015

Salesman was nice and knowledgeable. The staff were very helpful. When the deal was done my new car was full of gas , clean and ready to go.I highly recommend this dealership !

BHALO

Dec 1, 2015

Upon entering the MODERN HYUNDAI OF CONCORD dealership I did not know what to expect, but as the process of leasing a 2015 Hyundai Sonata Sport was progressing I was pleasantly surprised. Thank you Modern!

CABOOSE199008

Nov 28, 2015

Job well done by Modern Hyundai. I walked in, wasn't badgered into buying a car I wasn't looking for and the dealer helped to stay in my price range for what I was looking for!

GEVANS4

Nov 24, 2015

I went to Modern Hyundai again for my vehicle needs. This is actually the 7th vehicle that has been purchased by my family with Modern. I have used David Ash as my salesperson since day 1 and he has always treated me professionally. he listens to what I am looking for and always asks which features are important to me. He then presents atlas 2 vehicles for me to consider and encourages me to drive them both to help me feel comfortable in making such a purchase. Shelina did a great job presenting additional coverage and services and never once made me feel pressured to purchase any of them but I did purchase some in the end. The whole experience was another great one and I think the Modern Hyundai is an industry leader in no pressure sales

BOBPORTEUS

Nov 24, 2015

Shopped around all of central and western North Carolina, only the folks at Modern met our needs at our price. The people and our experience at Modern Hyundai both exceeded our best hopes. Our Accent is exactly what we needed for commuting to work. The gas mileage is wonderful. Thanks folks!

NICKGEMT

Nov 11, 2015

I would recommend the sales process that this dealer uses. I would recommend the SALEMAN again. GREAT SALESMAN AND SALES EXPERIENCE. But note that the dealership is lacking many of the little things that you expect from a car dealer. I do not feel that my business is appreciated. The little things that you can do to make a customer service experience enjoyable are lacking here. I admit that I have higher than normal expectations, but to forget my name within 5 minutes is fairly simple. And to follow through on your commitments is another easy win. If a customer ask to speak to you, get up from your desk and go meet the customer, dont sit behind a desk and wait for them to be shuffled to you. (NOT SPEAKING OF A SALES EXPERIENCE) Like I said before buying the car was a positive experience. They do need help on their marketing and not call me the day after and ask if I wanted to buy a car, like I did that yesterday. I was not pressured to make a purchase I was given the necessary information I needed to make a decision and feel that they gave me a great price. Service is a joke in my opinion and far from where they need to be, my prior dealer had a fantastic service department and I almost regret not buying one of their cars because their service department was so fantastic. Not the case here. Professionalism is not present.

HyundaiOwner

Nov 10, 2015

If I could give Modern Hyundai of Concord negative stars I would! The WORST dealership I have ever delt with. They treated me like a child from the first time I walked in. I called the salesman who showed me a car the MORNING before I was supposed to come in and sign papers to buy the car, when I get there they told me they sold the car I was coming to buy the NIGHT before!! THEY KNEW I WAS COMING TO BUY IT AND SOLD THAT CAR RIGHT OUT FROM UNDER ME!! Apparently they didn't take me seriously so I bought a car exactly like the one I looked at at Keffer Hyundai where I was treated properly the entire time! I would never ever recommend Modern Hyundai unless you just want to get screwed.

CHADWCRAWFORD

Nov 10, 2015

I had a great experience at the dealership. The sales team was great and very straightforward on the pricing had no issues at all. Thank you for the professionalism.

GOOACU

Nov 8, 2015

Awesome from start to finish. Our go to dealer. Actually was pleasant to buy a car from modern. The price was right and no pressure from staff.

BONITAD2006

Nov 3, 2015

I was immediately met by Miss Alex mac Allister. We walked and talked as friends. She asked what I needed in a vehicle. I explain the color the size and the power that I was looking for. She immediately found a vehicle that I thought I wanted. Then we found the right car test drove it discuss prices and financing and she got the deal done. Everyone treated me as if I were an important person. I do thank you for that.

BECKR626

Oct 21, 2015

I have enjoyed buy my cars from this dealership, it has been a fun experience, instead of being a unfeeling business transaction. Will purchase here again.

SWP57

Oct 20, 2015

Excellent service by phone initially so when I came into the dealership, we knew what I was looking for and also my grandson. He bought a 2014 Hyundai Sonata. While at the delership, everyone was friendly and knowledgeable and worked to meet our needs.

LPASTOR

Oct 7, 2015

A very pleasant experience in purchasing another Hyundai Elantra. There was no pressure to buy any vehicle there, and I was pleasantly surprised at the financing available. I would but there again.

MOPSEYMOORE

Sep 29, 2015

I knew what I wanted and actually drove away with something I deserved. All staff was friendly and knowledgeable of products and services. Highly recommended.

DONALD.LIND

Sep 24, 2015

Don't you just hate getting the same old experience from dealers these days? Take Modern Hyundai for instance. I get the same old EXCELLENT service every time I go there. My salesman Alan Parker gives me the same old OUTSTANDING service every time I work with him. I get the same old AWESOME follow up from ALL OF THE STAFF at Modern Hyundai. Kinda makes you want to stick with the same old HYUNDAI'S I have purchased 5 times there. Guess I will just have to tolerate the same old VIP treatment and continue to purchase my next 5 vehicles from there. Save me from the monotony!

ERICHARDIN

Sep 16, 2015

Joe was an amazing salesperson, he listened to my request, and followed everything I asked for. They could not have made my purchase any smoother!

BRITTANIBURNETTE1

Sep 16, 2015

I love my car and the customer service was great! I recommend that you check it out! The price of my vehicle wasn't too bad either! Thank you Modern Hyundai of Concord!

Z enthusiast

Sep 16, 2015

We received a very fair trade offer and a great price on a new Hyundai Elantra for my daughters graduation gift. Very pleased at the ease and relatively short time at the dealership. Joe Schluntz was a great help and a pleasure to work with.

OREV03

Sep 15, 2015

Very friendly staff. Professional. Took the time to answer all my questions and exceeded my expectations. Would recommend to anyone seeking a staff who genuinely values your needs.

GLENNJONES58

Sep 15, 2015

Made the payments work with our budget fast service very friendly will recommend to others to buy there car here Dudley made sure we saw every option

CLINGLE0

Sep 14, 2015

Our overall experience was excellent due mostly to the Modern Hyundai staff members. We will definitely recommend Modern Hyundai of Concord to friends and family. Joe was an excellent salesman with a great sales style. Was very professional and a pleasure to work with as well as Demetre!!! This is our 2nd lease and we have never received anything but EXCELLENT service!!!!

Happy First Time Lease!

Sep 12, 2015

My name is Blanche and I started researching new and used vehicles online almost a year ago, and a young lady in online sales, named Ashley Boyle contacted me. Ashley has been very professional and patient with me and she faithfully stayed in touch by calling me to see if and when I was ready to come in and look at new or used cars! I thanked her and told Ashley when I was ready to buy, I'd come to see her first! That is exactly what I did! She told me she would not be my sales consultant, because she works in online sales, but she would have someone there ready to help me and she would come out just to meet me in person as well! When I arrived at the dealership I was greeted at the door by Trae Quick, a Sales & Leasing Consultant. I told him why I was there and he was eager and ready help sale me a vehicle! He also called Ashley to let her know I was there and she came right out! After working with Trae for a while, another gentleman came over to meet me, his name was Anane Thabiti, A Sales Manager. Very professional and kind! Each person that I named in this review went above and beyond to make my experience in leasing a new car a great experience! I've always purchased my cars, this time I stepped out on Faith and A Great Sales Team At Modern Hyundai who worked patiently with me and made sure I was satisfied my first lease purchased! I will recommend all my friends and co-workers to Modern Hyundai! Thank you, Ashley Boyle, Trae Quick and Anane Tahiti for Excellent Sales Service!!!!

TRINA161

Sep 11, 2015

I had a great experience with this dealership... Staff was very helpful!!! They went above and beyond to make sure I was satisfied. Will definetely purchase my next car from them.

CKOLIVER

Sep 10, 2015

Had a great exoerience purchasing my new veloster. No pressure and salesperson was great. Would definitely recommend others to give them a try based on my experience.

RNBLACK5

Sep 10, 2015

very good experience. Enjoyed working with Dudley. Have already recommended him and dealership to friends who also bought a car from him. Will continue to do business with him.

J.JACKSON4

Sep 7, 2015

We went in knowing that we had bad credit and came out with a 2016 Elantra! Everyone was friendly and professional. We came out as part of the family!

COURT.LYNN.SMITH

Sep 7, 2015

I had such a great experience at Modern Hyundai of Concord! They were very professional, kind and knowledgeable. This was my very first car purchase ever and they were very patient with me and answered all of the questions I had (which were a lot!) They made sure I got the best price available and understood every last detail of my purchase. Even though this was my first vehicle purchase, I have been to many other dealerships with friends and family and this is hands down the best experience I've had. I would definitely recommend this dealership to anyone looking for a new car!

DR

Sep 6, 2015

Great experience, from the moment we arrived Dudley Payne greeted us and showed us the Santa FE SUV we had in mine. Very knowledgeable about the vehicle. After going inside we were welcomed by the sales manager. The entire process was very good from start to finish. Dudley has a great personality and made it a fun experience.

SoccerMom

Sep 1, 2015

I have leased two vehicles from Modern Hyundai from Alan Parker and have thoroughly enjoyed working with him and the Modern Hyundai dealership staff. His knowledge of the vehicles and ability to offer competitive pricing are what have caused me to become a Hyundai repeat customer. I am happy with my vehicles and the service that is provided to me when I have to bring my cars in for any services needs like an oil change, tire issue or even recently a cracked windshield assessment. The staff are all very polite but I am mostly impressed that Alan Parker takes the time to do thorough research and is committment to conduct any neccessary follow through. I never feel like I'm a second thought or he is rushing through any process with me. Thankful for a dealership that treats me like I matter.

TOMCARROLL77

Aug 30, 2015

Had no problems --- everything went fine. No issues --- this is the second new car that I have purchased from Modern. I"m quite happy with the sales and service.

CHRISCHANDLER1

Aug 28, 2015

I was very pleased in buying my new car at Modern Hyundai. Not only did Alan help me find a car that met my needs and budget, he also went the extra step and picked me up at my home. I would recommend Alan and Modern Hyundai to anyone looking to purchase a new car.

AMYMHAMPTON88

Aug 24, 2015

The staff were knowledgable and conscientious, I walked in pretty late in the afternoon and I was out by 8 with my brand new car. Enjoyed the entire experience, and will definitely be back

WUZUPTHILL0629

Aug 23, 2015

Came down from Va. To NC to visit my son. And came back home with a new 2016 Elantra.I have never had such and easy purchase and fast friendly service very informative. Thanks to Mr.Elrod sales man and all other staff. Very happy with my 4th Elantra.

kathy T.

Aug 23, 2015

My experience here was a unexpected excellent one....Alan Parker is great at making you feel comfortable , patient and warm, very friendly he's our go to guy!.....Dimitri is one of the finance guy's he was also wonderful, funny and KNOWS his stuff.....I am thankful they made our experience an excellent one....Modern Hyundai service is all around excellent when servicing our two vehicles (they aim to please is top notch)....this is the one place and (I've been to many car dealer looking), they are truly genuinely warm and friendly.

Ken T.

Aug 23, 2015

We bought our first sonata 2 years ago, loved Alan Parker our sales accociate, Dimitri, our finance guy, so much we went back to buy another one for my wife. These guys do a great job, we recommended our friends daughter buy her sonata from Modern and Alan also. The guys in the service dept are also super helpful, friendly, and courteous! All my cars will be from Alan and Hyundai! Super impressed all the way around. Top notch, and I've owned BMW, Mercedes, Acura.... These guys are as good if not better.

LISADWILKINS

Aug 18, 2015

Professional dealership / Competitive pricing. David's willingness to negotiate entire deal over the phone instead of forcing me to come into the dealership and waste hours of my time was what really sold me. Gotta love it!

ANN.THURSTON

Aug 12, 2015

We've been coming to Modern of Concord for years now because we are treated like family (genuinely!). The staff are some of the most friendly, knowledgeable and honest people I've ever met at a dealership and they are the reason we make a 3hr drive south...even for routine maintenance. Having purchased cars now from Alex, Tony and Eddie I can say that I've never once felt a sense of pressure, buyer's remorse or hesitation to return for additional purchases or service.Alex and Tony in sales are truly world class. They take the time to understand our needs our wants, our price point and find the best match for all three. Our most recent purchase was a Tuscon (a break away from our 6th Elantra) and we absolutely love it! You can't beat the features, warranty, loyalty benefits or quality in craftsmanship for the price in any manufacturer and when you pair a world class car with world class service you truly experience car buying (and maintenance) like you never have before!Modern Hyundai of Concord doesn't want to sell you a car, they want to make you part of their family and take care of you accordingly. Easily the best dealership I've been to and the only dealership I'll continue to business with!

FUDGE491

Aug 11, 2015

We purchased a 2015 Hyundai Sonata Sport and we love it. After years of driving SUV's and Van we wanted a car that was dependable, good on gas, and stylish. I had read the reviews but took them with a grain of salt. After arriving at Modern we meet Dave Ash our salesman, we told him we were just looking but did intend to buy at some point. We said we wanted to try several make and models just look at what out there no problem. We also wanted to look next store at the Nissan dealer as well No problem I can help you there too. Well he was right we test drove cars from both stores. Dave was great! He let us drive, ask question he explained all the new modern tec feature so we could understand them. we took home a car for the night thinking we might buy it, but then after driving a few hours it just didn't feel right. So we brought it back and started over. Not once did we ever feel like they did not have time for all our questions and they never tried to push us into something that just didn't feel right. The sport had the feel we wanted, the gas mileage we wanted, the look we wanted and the dependability we wanted and the ride was smooth. No pushy sales pitch, no numbers game just good information and a honest deal. Just what we wanted ! Hard to believe we went from a 8 cylinder to a 4 cylinder and we still have the power! Two weeks in and I just had to fill it up 400 miles and still a 1/4 tank of gas. Can't wait to try this out on a vacation trip! Thank You David Ash and the Modern Hyundai staff!

MATTELEVEN28

Aug 10, 2015

Chante is the best!!!!! She was very patient with me. She doesn't use the usual pushy car salesperson practices, which I appreciated. I can't say enough great things about her. Ther finance dept, however, leaves much to be desired and they are the reason I may not do repeat business when my lease is up. There are several differences in my quote and my contract. I was also told by one of your finance managers that the State minimum for insurance was fine, but that was not the case.

KIANDRA6

Aug 5, 2015

Modern Hyundai in Concord is great. The dealership isn't too big but they have all of the different varieties of vehicles you would need. The staff was great and the financing and paperwork process took about 30 minutes which was amazing. I don't plan to ever go anywhere else.

JOSMITH420

Jul 28, 2015

Everyone I worked with and spoke to on the phone made the car buying experience hassle free. From the moment Dudley greeted me to meeting the manager, talking numbers with the finance officer even to the car being detailed I felt welcomed and appreciated as a customer. We will be back to purchase out next vehicle!

Jeff R

Jul 27, 2015

Modern's team of professionals made me a very happy customer.

Janet Hayes

Jul 21, 2015

My sales person David Ash was very king and patient with me and my buying process he took the time to listen not just sell me a car I'm sure as long as David Ash at this dealership I will always shop there Thank you Modern

REGINAAPPLEBOTTOM

Jul 20, 2015

My experience was awesome!I would gladly recommend this place to others looking for a vehicle everyone was so friendly and polite and very professional! Definitely recommend this place

MANNING101

Jul 10, 2015

Was met when arrived by salesman named Trae. Told him some issues I had. He took me to Avery. Both of them along with general manager and finance guy worked with me get car I needed at a fair price. Highly recommend.

QTKAY

Jul 8, 2015

Alex was great. ..enjoyed her very much. Store was clean and everyone was professional and had a sense of humor. They offered drinks or refreshments for waiting.

DIGITALMAN1976

Jul 4, 2015

They treated me well before and after the sale. Great experience! They found the right car for me! I received great service from Dudley Payne.

Greg Scapellati

May 8, 2015

All the people, fromTrae Quick to Sarah and Anane were very professional and courteous.

Julie

Apr 28, 2015

This dealership gets right to the point. They take the time to listen to the customer. Found the car I wanted and no problem getting to the best price available.

Mr. Jim

Mar 14, 2015

Love working with Matt and their whole team. Always get me in and out as promised.

AWClt

Mar 14, 2015

Best service center! Kris and staff are friendly and explained the process in a timely manner.

panthers1996

Mar 14, 2015

Came in today for an oil change, and tired rotation. The service writers were very nice and knowledgeable. I was in there and out in no time! Couldn't ask for a better experience.

GAP man...

Mar 14, 2015

This dealer takes the time to get to know you and work with you on the personal side of not just your purchase but also your service experience. Matt, Tom and Kris are all first-class guys who explain things and are not high pressure but are thorough in knowing how to keep these cars on the road. I am very pleased with my whole experience at Modern and would recommend them to anyone.

Mr James

Mar 14, 2015

Very knowledgeable and explained everything clearly... had us in/out promptly. Thank you!

JulieC

Mar 14, 2015

I was so pleased with my daughters experience at Modern Hyundai that when I was ready to purchase a new car I went straight to Modern. We love our Elantra and Elantra GT.

Jfran

Feb 26, 2015

Great overall all experience from my web inquiry to leaving the lot. Great staff and the finance guy was tremendous!

SG

Feb 7, 2015

Sarah Coble stayed in daily contact with us to address our needs and set up an appointment to visit the dealership. When we arrived, we were introduced to Dudley Payne who patiently spent the next six hours with us as we inspected and drove three different vehicles. Both Dudley Payne and James Welborne were very professional, open and honest as they diligently worked with us throughout the negotiation process in order to provide us with the best deal on the vehicle of our choice. We are very pleased with our new Santa Fe Sport and feel that we could not have received a fairer price at any other dealership. When it comes time for another Hyundai, we will definitely return to Modern Hyundai.

Cory

Feb 4, 2015

This was the best car buying experience I have ever had. I received everything I asked for, and the buying process was extremely simple. My sales associate was Eddie, and he will ensure you are truly happy with any decision you make.

Richtm66

Jan 31, 2015

This was by far the best new car buying experience I have ever encountered in my 50 years.From the professional sales staff (Alan Parker) to the sales floor manager (James Welborne) and the business manager (Anane Thabiti) I was treated with respect and got a great deal with no "haggling". I had been to two other dealers around NC the day prior and walked out of both due to them insulting my intelligence. The sad thing is one of those dealers I had purchased my last 2 Hyundais from and the sales person who I purchased those 2 vehicles from never returned my calls. I was basically told by the other dealers that I was crazy to think I could purchase my 2015 Santa Fe for what I felt was a fair price (as I had done extensive research on the web). From the moment I spoke with the Internet Sales Specialist, Staci Hopper at Modern Hyundai of Concord , and received my pricing from her, I knew I had found an honest reputable dealer that would stand behind their promotions and advertising. They get 5 out of 5 stars from me and I will remain a loyal customer for life. Thank you all for being the best!Sincerely,Rich M.

GKlouse

Jan 7, 2015

After visiting several local dealerships, I found this one to be the most relaxing experience. Everyone I talked with was very nice. Any dealership is going to want to sell you a car when you go there, but I never felt pressured to have to make a decision I didn't feel comfortable with. Negotiations were rather straightforward and in the end the price was good. I was very happy with my experience, and so far I am very happy with my new car. I hope that the service department is as easy to work with as the sales department.

Cathy H.

Jan 2, 2015

What a wonderful experience we had at Modern Hyundai of Concord. Bought a 2015 Tucson from Darren Robinson and got a great deal with no haggling and in record time. Love, love, love this car! This is my third new Hyundai (going back to 2001) and I am a customer for life. Darren was so wonderful, pleasant, and very helpful every step of the way. We had a terrible experience at another car dealership that morning and Darren really restored my faith in the car buying process by that afternoon. For anyone considering a Hyundai (which are great, affordable cars by the way), please, please do yourself a favor and go see Darren! You wont be disappointed.

Cathy Hein

Dec 31, 2014

What a wonderful experience we had at Modern Hyundai of Concord. Bought a 2015 Tucson from Darren Robinson and got a great deal with no haggling and in record time. Love, love, love this car! This is my third new Hyundai (going back to 2001) and I am a customer for life. Darren was so wonderful, pleasant, and very helpful every step of the way. We had a terrible experience at another car dealership that morning and Darren really restored my faith in the car buying process by that afternoon. For anyone considering a Hyundai (which are great, affordable cars by the way), please, please do yourself a favor and go see Darren! You wont be disappointed.

jdelo

Dec 8, 2014

I cannot rate the service department yet. I purchased the vehicle last Friday and today is Monday, 12/8/1014. I did call service at about 8:30 am this morning to inquire why I had a red light on my dash. It is now 7:21 pm and no one ever returned that message that I left regarding what the lit icon meant. Beyond that issue, the purchase of the vehicle and the staff I dealt with were wonderful. The vehicle I purchased is far beyond my expectations. This is my first Hyundai, I have always driven premium vehicles and this one is great. I purchased the Sonata Limited and quite satisfied with it. I would highly recommend the dealership and their staff. The jury is still out on the service department after my experience of not receiving a call. The light is still lit on my dash and still waiting for a returned call as to why.

denton.mulenex

Dec 8, 2014

the best customer service i have ever had in a new car dealership. David Dyer was one of the best sales consultants i have had in my car buying over the past 40 years. thank you for the best car buying experience i have ever had. Denton Mulenex

Deborah Fechtner

Dec 6, 2014

My husband went in to buy our son a car. We deal with Mr.Dudley such a great man. The deal that was made was great. This is our son's first brand new car they made sure the payments was affordable for him to pay. Then my husband decides to go back a few days later and get me a bigger vehicle and we got a unbelievable deal. Mr.Dudley and the finance staff was absolutely wonderful with all they did. We will be long time customers! Thanks to them from The Fechtner's

kntrn

Nov 27, 2014

I had a great experience buying this vehicle! The sales staff treated me very well and worked out the best deal for me.

GregD

Nov 24, 2014

I did my research ahead of time and already was interested in the 2015 Sonata. The sales rep, Alan, was extremely pleasant and easy to work with - no high pressure or arm twisting. We looked over the large selection of Sonata's and Alan was able to explain the various options and styles and help us find that one special car. When it came to price, Modern was offering numerous incentives that brought the price and monthly payments down to our budget. We bought the car that very day. I recommend Modern Hyundai for anyone looking for a great car at a great price

Dr. L

Nov 15, 2014

The sales process was poorly managed. This dealership will be in trouble if and when the cars are no longer selling themselves.

fns0mrs

Oct 31, 2014

I went by Modern Hyundai of Concord to test drive a Hyundai Accent. Jim Morelli rode with me and was very empathetic and helpful. I strongly recommend Modern Hyundai of Concord.

beckjo

Oct 31, 2014

The staff was friendly and listened to my wants and budget. They didn't try to persuade me to pay more or find a lesser car for the money I wanted to spend. The trade in process was painless (other than I'll miss the jeep) and fair. The service team was ready for my questions. The entire staff had extensive knowledge of the cars on the lot. They walk me through setting up the blue link, blue tooth and navigation. Gave me a short demo that included short cuts to the apps in the car. During financing they didn't attempt to sell me additional items or packages. I'm very pleased with the team at Modern.

Satisfied Customer

Oct 29, 2014

We had tried to trade in our home town but the deal we were given was not to our satisfaction. we had receive a quote from Modern Hyundai so even though it was over 30 mins away we went there and after the first quote from them we trade for our new 2015 Elantra Limited. We are very happy to recommend this dealership to others as we already have to some of our friends. Thanks Modern Hyundai and thanks to Rick Schluntz for the deal we received.

goldengirlbw

Oct 21, 2014

My husband called this dealer and spoke with Tony (the used car sales manager) and was persuaded to stop by the dealership based on the phone conversation.I despise car shopping and salesman however my husband and I were amazed at the service we received at this location. Joe the salesman was very knowledgeable regarding the vehicle we were interested in (purchased) . He explained every detail of the car and was patient and able to answer all of our questions.After 2 weeks of car shopping our search is over...we purchased a car from this dealerEveryone at the dealership went above & beyond to ensure we felt appreciated.

tlpulley

Oct 12, 2014

I hate going to car dealerships because you spend the entire day there. After selecting the car I wanted to purchase, the sales and finance team prepared the paperwork while I was not there so when I returned, all I had to do was sign.

MsMalyce

Oct 2, 2014

There are other dealerships that are slightly more convenient in terms oi distance, however they do not offer the impeccable service, courtesy and attention to detail that those at Modern Hyundai of Concord, NC consistently deliver,.. It is my recommendation that anyone wanting exemplary service and salesmanship take the time to visit Modern Hyundai of Concord, NC. Seems I always leave with "added extra" expertise and appropriate and not unnecessary suggestions. Check it out, you wont be disappointed!

Siniscalchim8

Sep 15, 2014

I purchased a 2014 Santa Fe Sport Turbo. My sales person was Alan Parker. I was treated in a professional respectful manner. All my questions were answered and helpful information was offered during the test drives without being intrusive. I never felt any pressure to commit. Everyone I dealt with in this dealership during the buying process was professional and helpful. The process of buying a new vehicle was completed within a reasonable period of time. Mr. Parker was very thorough in explaining all the technology and insuring all the paperwork was in order. Overall, this was a very positive experience.

jperry900

Sep 14, 2014

Most experienced sales crew I have ever had the pleasure to deal with.Best 2 hrs I have ever had in a car dealership.Thumbs Up

SC Customer

Sep 1, 2014

After a bad experience with a dealer in my area, I contacted Modern via email about one of their internet deals. After Brittany verified their excellent online price Jim Morelli made sure the deal worked, even going so far as to bring the car to me over 150 miles away. Very happy with the deal and the extra effort!

Pastor Bill

Aug 29, 2014

I appreciated how thorough Rebecca was in communicating back-and-forth with me via email. Once I arrived at the show room, everyone was exceptionally kind and the deal was done very expeditiously. They gave me a very good price and excellent customer service. You can't get better service on the financial side!

thux45

Aug 14, 2014

David Ash is a pure professional! He worked me a hassel free deal pretty much via email. I told him what I wanted and he made it happen. Also thanks to Anane Thabit and Dumitru Mota. What a great group of people!

sandyp123

Aug 6, 2014

I was great experience.I would recommend this dealership to family and friends. Also they were helpful in keeping my 2 year old wrangled during process.

Love4Sonatas

Aug 5, 2014

I bought a pre-owned Sonata a few years back from Modern. I have been very pleased with this car and love the way it drives. Recently I was called and told about some specials and rebates on the new Sonatas, by Silas Parker the gentleman that sold me my other one. He was sincere and honest last time, so I thought, it can't hurt to see what they are offering. After a few hours of looking at different options and asking questions I decided on a beautiful black 2014 Sonata. Silas was very patient with me, as I had lots of questions and wanted to look at different options and also to get the best deal possible.I drove off the lot with a better interest rate and lower payment and a Brand New Car!

rgsimms

Aug 4, 2014

Modern has the best prices around period! I traveled from Virginia so my daughter could purchase her first car. She would not have been able to afford her new 2014 Elantra Limited with the offers that dealerships in Virginia and other surrounding states were giving her. Modern was straight forward with their pricing and there were no surprises upon arrival. Everyone was extremely friendly, and knowledgeable from salesman, manager, to finance officer. There was no pressure and everyone helped my daughter make the most informative decision that she could Just a wonderful overall experience and when I am in the market for a new car, I will be heading to Modern myself.

Lineta

Aug 4, 2014

Thanks to Brandon McLean and Dumitru Mota and the staff of modern Hyundai of concord for all the help on getting me into my new car .they was so helpful in finding the right car and price for me.Wonderful place to buy car.

Richard

Aug 4, 2014

Great prices and great service. No pressured sales. No hidden fees, upfront on all pricing. Everyone was friendly and knowledgeable which made for an enjoyable experience all the way around for my daughter's first car. It was worth traveling for. When I am in the market for a new car, I will be heading to Modern before looking anywhere else.

Laurie M

Jul 30, 2014

From the buying of my Hyundai to the first service call, all went as well as could be. Low pressure salesman, nice facility, helpful staff & most importantly - a car that I love! I drove Volvo's for many years until we decided to try a Hyundai SUV. It drives well & gets good gas mileage & is comfortable. It's been on one long trip & the car made the trip more enjoyable. Thank you Modern Hyundai!

Dale Steele

Jul 29, 2014

This was truly a fast, no haggle experience! Normally, I hate the car purchase experience, but Modern Hyundai of Concord NC made the experience pleasant, efficient and a pleasure.

Jessica

Jul 10, 2014

Let me first start off by saying that I NEVER write reviews, but I am so pleased with my purchase that I'm writing this review on the same day I got the car! Jim Morelli was my salesperson and he was fantastic! He never made myself or my family feel pressured to buy/add on anything and was a tremendous help. Honest & genuine is always the best way to go and he surpassed that! He helped us in every way possible. He made the whole experience so effortless. I can't wait to enjoy all that my 2014 Sonata has to offer! if anyone is looking for a Hyundai look NO FURTHER!! I can't say enough great things about it so I'll just say "2 thumbs up!" And I HIGHLY recommend!

brenje'

Jul 2, 2014

At Modern Hyundai; it doesn't matter...how big or small the service!(i needed a fuse, oil change, tire rotation, 4wheel alignment)...they get the job done! and i requested a car wash, at the last minute, i was very pleased and satisfied, i relocated from VA and Indiana.....they took very good care of me and my vehicle! impressive customer service team! very helpful, went above and beyond ( i did not know my bearings on finding a Costco, and the cashier ,( i don't know her name but she was very helpful) will be a returning customer

AllisonSurratt

Jun 28, 2014

We had an excellent car buying experience here. We had three specific cars we wanted to test drive and had researched this dealerships internet deals. As a whole, our salesman, Darren, did an excellent job of helping us choose the best car for us and then quickly moving through the process of buying our new car. I will be going back to this dealership for routine maintenance and would definitely recommend this dealership to a friend.

Allison

Jun 28, 2014

We went to Modern Hyundai in Concord because they had great deals listed on their website. I had three specific cars I wanted to look at. Our salesman, Darren, was very helpful. He quickly found the cars we wanted to test drive, helped us make the best decision for our family's needs, and guided us through the sales process very quickly. We never felt like we were being pushed into a sale or pushed into buying a more expensive car we didn't need. He even helped us get great financing. The whole team was very pleasant to work with and our car buying experience was as stress free as it could be. I will be going back to have my Hyundai serviced regularly there, but as I just bought the car, I can't give any rating on the service department.

Elane S.

Jun 8, 2014

It has been 10 years since I purchased a car, so needless to say there was some stress involved. My salesman was Dudley Payne and he made the process pretty painless. I pretty much knew what I wanted and he guided me in that diection. He made sure I understood all the feaures on the car and set everthing up for me. Great experience!

AVandeVoorde

May 30, 2014

Purchased my first new car memorial weekend 2013, it was a 2013 Sonata, Jim Morrelli was our salesman and was great. We told him what we wanted and he helped us into our first new car, he didnt try to pressure us or sell us something that we couldnt afford or that we didnt need. He followed up with us every once in a while to make sure everthing was good and that we were satisfied. Called us this past memorial weekend because of our credit situation when we first bought, and because of the great deals and rebates he was able to get us into a brand new 2014 with upgrades and at a 9% lower financing. He and Demetri were the best and helped our family save the most money possible. This dealership is defiantly one of the best around with customer service. I recommend Jim to any one looking to buy from the dealership.

tmontalvo94

May 22, 2014

My mom just bought a car at Modern Hyundai of Concord today. We were dreading all the haggling that goes on with a new car purchase. Things were looking up the minute we met our salesman David Ash. David was really interested in what we were looking for, not just trying to sell the most expensive car on the lot with 100 options. David was informative, funny, not pushy at all. He also knew his stuff! Mom ended up with the exact car she wanted with financing that was perfect for her needs. Everyone at the dealership was friendly and relaxed. We looked at Nissan Altima, Toyota Camry and Honda Accord. Hyundai Sonata beats them hands down and we got a incredible price! My mom is 69 yo and she is saying this is the best car buying experience she's ever had! I agree! We would highly recommend Modern Hyundai of Concord and asking for David Ash to help you with your purchase. Hyundai ain't no joke!!!!

Ali C

Apr 29, 2014

I took my car for its first service and it went so smoothly. Not only did they take care of me before my appointed time, but the car was ready before the time they calculated. I was so impressed with the service department. People came and went and were promptly taken care of in a professional manner. I definitely would recommend Modern Hyundai for car buying and service experience!

JEV7452

Apr 28, 2014

In buying my first car, I am very glad all of my research led me to Modern Hyundai of Concord. Jim was my salesman and he was so honest and helpful with the decision making process to actually explain why the more expensive options were not necessarily fitting for my needs. He never tried to upsell me on anything, made the entire process very painless, and their dealership has been very understanding of my needs and abilities. I would definitely recommend them if you are interest in a Hyundai.

kim150

Apr 23, 2014

Absolutely love my 2014 Hyundai Tucson! The experience from test driving to buying was a pleasant one. I would recommend Modern Hyundai to friends and family, strangers too if they ask about my Tucson!

jonman

Apr 22, 2014

I went to Modern Hyundai of Concord to get the oil changed on my 2006 Hyundai. I was pleased with everything except the price I paid to have the cabin air filter replaced. I made the mistake of not asking up front what the charge would be. I had it replaced in Montgomery, AL four years ago and I thought the price then was a bit exorbitant ($20 for labor and $20 for the filter). The filter did need to be replaced, but not at a price of $70--$40 for labor and $29.95 for the filter. So I will not be paying anyone to replace the filter in the future. Either I will do it myself or it will just have to stay dirty.

Kim

Apr 21, 2014

Modern Hyundai, excellent dealership! Alan Parker, great sales consultant! My 2014 ,Tucson, love at first drive! The entire experience from test driving to buying was a good one.

b canter

Mar 27, 2014

not your typical sale no pressure to sell just wanting to help

slsleather

Mar 24, 2014

The Sales/Dealership was very helpful in finding the desired vehicle, also within my budget. Great group!! I would refer friends to consider trading with Modern.

JillHK

Mar 11, 2014

My son had been shopping for a used car online and found exactly what he was looking for at Modern Hyundai in Concord, NC: a 2012 Dodge Challenger SRT. I contacted the dealer and in a mere two hours heard from their Internet Sales Rep. She was quite courteous and we set up a test drive date the next Saturday. We met Trae Quick that day and he couldn't have been more helpful. We test drove the Challenger, bought it, and during that process Trae asked my plans for MY car. No plans. It's paid for. I like it. Before long, he had me test drive a Honda Civic, which I was dead-set on...until he suggested I drive the Hyundai Sante Fe Sport. I fell in love with the "MacDaddy" of 'em all. There were so many features that Trae told me about that my head was spinning; however, the best was the overall safety rating. The next best was the overall value! Needless to say, I was sold: hook, line and sinker. There were two happy customers driving home to Greensboro from Concord that day. No sales remorse, whatsoever. Thank you, ALL, at Modern Hyundai in Concord!

Robin P.

Feb 12, 2014

James Morelli was our salesperson. He was very friendly and not pushy. He showed us the car with everything we wanted and more. He made the deal easy, as well as Demetri who did the financing. It was a very pleasant buying experience and we have been getting lots of compliments on our new car. We also received a phone call from Jim and Brittany the following day which was great, as they didn't forget about us the minute we left with our new car. Thanks.

BigEdT

Feb 8, 2014

Every one of the Modern sales team made us fell right at home.Brittany Barnhardt answered all of our E-mails promptly and efficiently.Eddie Elrod is truly a "southern gentleman".Even though we are originally from NY and Concord is our new home,Mr. Elrod made us feel as if we were neighbors and had always livedhere in Concord.Not just talking cars,but about our children,grandchildren,church,etc.Just real "down to earth" neighborly kind of conversation.The management team was also terrific.One of the managers had also served in theNavy (like myself) so we were talking about our Navy experiences.Everyone there are "super",and when we are ready for our next new car six yearsfrom now, you can "bet your boots" we will be heading back to Modern Hyundai.

Judy

Jan 31, 2014

Super easy to do business with, extremely patient (explaining all the bells and whistles on vehicle), friendly, fair, not pushy, great product. I think everyone should shop at Modern Hyundai.

gwynngoodman

Jan 21, 2014

The team worked very hard to meet my price. They asked questions which helped them understand my price, then gave me information to help me make an informed decision, regardless of where I might decide to make my purchase. The team members I worked had fun personalities and were very respectful. I believe I'm going to really love my new Santa Fe Sport.

ggoodman

Jan 21, 2014

The team worked very hard to meet my price. They asked questions which helped them understand my price, then gave me information to help me make an informed decision, regardless of where I might decide to make my purchase. The team members I worked had fun personalities and were very respectful. I believe I'm going to really love my new Santa Fe Sport.

Redies

Jan 19, 2014

I was very impressed with the courtesy and knowledge of the sales person. Vehicle inventory was adequate and I was able buy a 2013 model at substantial savings. The sales manager and finance manager were also very easy to work with. This is my second purchase from this dealer. The professionalism of this sales force is outstanding and I will return again. Experience with the service department hs always been excellent for me.

Cari and Mae

Dec 20, 2013

Couldn't have asked for higher quality in service. The sales person was extremely helpful in all ways and very understanding as to our needs. The sales person was very patient in explaining the different aspects of the Sonata. The finance officer was very cordial and helpful. The facilities were exceptionally clean. This is our second Hyundai and we are impressed with the quality of the car and happy campers to now own two. I would rate the overall service five stars plus.

Scott Kuntzelman

Dec 19, 2013

Alan Parker provided outstanding customer service. Absolutely no pressure, he laid out all of the options available and let us choose on our own without trying to influence our decision. It's always interesting when I go to a dealership specifically looking for manual transmission, but Modern had an Elantra GT in stock with manual, and gave me a fair price without any hassles. The finance manager, Anane Thabiti, walked us through all of the documentation required, explaining everything clearly and completely, and made the financing go very smoothly. The gentleman in the parts department was also very friendly and competent, and I have no doubt that the service department will be excellent as well. Thanks so much for a great experience!

Atlantis0619

Dec 17, 2013

I had a great experience with Modern Hyundai, David Ash is the best sales person. I've purchased a car from him before and he and the Modern team went above and beyond the call of duty for me this time. They replaced a car that I purchased and was giving me trouble and made it as easy as possiblecto get into another one. These guys are really great as a team and David Ash will always be the sales person I recommend to someone else.

Deborah Adams

Dec 13, 2013

My experience with Modern Hyundai is very interesting. I brought a car from them 2 years ago and decided to trade it for a newer model a couple months ago. Well the new car had a problem. There was a strange sound coming from the car and they didn't know where it was coming from. The service department worked with me for 2 months and still couldn't find the problem. David Ash was my sales person and I stayed in touch with him. He assured me everything would be ok. Well I went back to him after making a few trips and he was able to get me out of that car and into another one that's not making any sounds and she's running great. I like the Modern Hyundai all around service, they really do try to go above and beyond the call of duty. Thank you David Ash, Tom in service and all of the staff that assisted with this process.

Happy Concord Customer

Dec 11, 2013

I had limited time to purchase a vehicle for my college-age son yesterday. One phone call to the dealership set the course in motion for the best buying experience I've ever had. From the moment we pulled onto the lot, we were met with smiles. Eddie Elrod was excellent in making sure we knew the features on the Elantra GT and that we were comfortable with our decision. We only spent minutes with the finance manager and were on our way. No pressure, just excellent customer service. There is no doubt in my mind that I will recommend Modern Hyundai of Concord to everyone!

carlac23

Dec 5, 2013

It is simple, we come to Modern Hyundai of Concord for the exceptional service provided by Tom and Matt. We having been coming to this dealership for service since we purchased our first Hyundai vehicles in 2007. Because of the fantastic service these two gentlemen provide, we decided to come back and purchase 3 new Hyundai vehicles in June of this year. So along with my husband, myself, 2 daughters and our niece we are loyal and extremely satisfied customers. Tom and Matt connect with their customers, they provide their passion, attention and knowledge with each customer interaction which has built lasting customer relationships. They are honest, friendly, committed, professional and their follow up is exceptional. Thank you Tom and Matt for your commitment to your customers, and providing exceptional customer service.

eht7220

Dec 1, 2013

Was treated great and would recommend to family and friends. Keith was very professional and friendly. Answered every question that I had. Was very satisfied with my visit.

Tony DiCesare

Nov 14, 2013

Best place to go to buy a car, they worked magic while I was there. I was upside down in my car (alot) I had a minimal down payment and they still got me into a brand new sonata for cheaper payments. We showed up at 6pm the banks closed at 6:30 they closed the deal in 30 MINUTES. I cant stress how hard Jim and his associates worked for me. They got me into a brand new car with little money down and saved me over $100 a month in payments with GAP insurance thats insane!!!! If you have any doubt about car shopping then you need to check these people out over at Modern Hyundai you will not be disappointed. Thank you for the help you gave me, I couldnt of asked for a better exsperiance.

Brenda Brown

Nov 11, 2013

Brenda, I had a great experience, with Siles he was very helpful. I was very impress with how he took time to help me. I also had a good experience working with the business manager(Mr. Anane Thabiti) the paperwork went smooth and all my questions were answered. I would recommend anyone to Modern Hyundai. The customer Service is excellent. It was a pleasant experience. I love My CAR!!!!!

Alida C

Nov 7, 2013

My son in-law knew I was looking for a car and recommended I speak to Siles at Modern Hyundai. He and my daughter bought their Sonata there and they had a great experience. I called Siles told him what I wanted and expected from my car buying experience. When I arrived at Modern Hyundai Siles greeted me with a car! Exactly what I wanted. What impressed me is that he had listened to what I said and made my car buying experience an exceptional and easy one. He knew my time was important. That was not all. He even followed up with a call to make sure all was well with the Elantra. Thanks Modern Hyundai for your excellent customer service and for making my car buying experience a pleasant one.

ccfelt

Nov 2, 2013

The service was great. This why I selected number 5 for all service question. Both technican was thorough and I didn't have to wait too long for my car to be return to me.

tammyshawdixon

Oct 25, 2013

Wonderful car buying experience! They were very fair in the deal and gave exceptional customer service! I have sold cars in the past, and have purchased several in my lifetime, and Silas is the nicest car salesman I have ever worked with! I would definitely purchase from Modern Hyundai again!

Tammy D.

Oct 25, 2013

I was in the market for a new vehicle and had actually gone to SC to test drive several different vehicles. My best friend, Lori, had told me her husband had worked at Modern Hyundai and that I should see Silas, as he had sold her her car! Once I decided which vehicle I was interested in (the Elantra), we went to see him and the buying process was easy as pie! Silas and Dumetri were very fair on the price of the new car, as well as what they were willing to give me on my trade. I was also informed that Modern has a veteran's discount! They gave me the payment I wanted, I signed the paperwork, and it was all very painless! Silas went over all the details of my new Elantra Limited and even hooked up my phone to work with the Bluetooth in the car! I would highly recommend everyone to purchase their new vehicle at Modern Hyundai! They have definitely made a customer for life! Thank you again, Modern!

dduttonnc

Oct 22, 2013

Fast, friendly sales. No hard sale, and not pushy. All employees were very helpful, and we love our new car! David Ash was great, friendly. And fast

Angie C

Oct 14, 2013

Upon arrival at the dealership, Silas Parker greeted us with a warm welcome. He went above and beyond with helping us with our recent purchase of the 2013 Genesis R-Spec. Silas even called us a couple of days later to make sure all was well with our purchase and to see if we had any issues. Thank you again Modern Hyundai of Concord for your outstanding customer service!

Andrew C.

Oct 9, 2013

Just bought a new Santa Fe Sport to accommodate our growing family and couldn't be happier with the customer service and buying process I experienced with Modern Hyundai. Our sales associate, Jim Morelli was great to work with. Showed me only what I wanted to see and was able to get me both more vehicle and a lower payment than I expected. The entire staff was friendly and efficient and the follow-up has been 100%.

draytoncj

Oct 8, 2013

I was really satisfied with David's great customer service. He was extremely patient and pleasant with me, even though I was confuse. I came into the dealership with no intentions of buying a new car. I wanted to inquire on the exchange program and ended up getting convinced to buying a brand new care in a way that was not pushy and overwhelming which made the experience a great one. Keep up the extraordinary great customer service with patience, listening, and smiles like performed.

Sharon B.

Oct 7, 2013

Our car purchase could not have gone smoother! Mr. Elrod did an excellent job finding just the right vehicle for us...the Santa Fe Sport (color and interior exactly what we were looking for). The price negotiation was very fair and went smoothly. Dimetri (?) in Modern's finance area had all the paperwork ready for us to sign and was so pleasant to work with. The entire sales staff was very friendly. The only way this deal could have been any better is if they were giving the car away for FREE. But, hey, they have to make a living too! Ha! I feel confident any future service will go as smoothly. I would definitely do business with Modern Hyundai and Mr. Elrod again. Thank you, Doug & Sharon B.

cmford

Oct 6, 2013

My husband and I were interested and looking for a used car. We found this dealership online and came from Greensboro to see it. We had originally come for a different car but ended up falling in love with a car that Mark showed us. We decided we wanted to keep looking just to make sure we were comfortable with it. We went to one other dealership and hated it. The other dealership was a big volume one and treated us like a number and didn't care if we actually got what we wanted. So we decided to go back to the friendly, reasonable people over at Modern Hyundai. We spoke with Mark again as well as the Manager and said we were on our way. They held the car for us so no one else would buy it. We arrived and test drove it once more. Mark was wonderful! We had so many questions and he was calm and understanding through it all. The manager was wonderful as well. He really worked with us so we felt good about our big purchase. Overall this was an amazing experience. I was worried about dealing with salesmen and having to deter them over and over again but they weren't like that. Mark and the other people at Modern Hyundai really cared about wether we got a car and were comfortable with the one we got. I would definitely recommend this dealership to everyone. We had a wonderful experience!

cmford

Oct 5, 2013

My husband and I were interested and looking for a used car. We found this dealership online and came from Greensboro to see it. We had originally come for a different car but ended up falling in love with a car that Mark showed us. We decided we wanted to keep looking just to make sure we were comfortable with it. We went to one other dealership and hated it. The other dealership was a big volume one and treated us like a number and didn't care if we actually got what we wanted. So we decided to go back to the friendly, reasonable people over at Modern Hyundai. We spoke with Mark again as well as the Manager and said we were on our way. They held the car for us so no one else would buy it. We arrived and test drove it once more. Mark was wonderful! We had so many questions and he was calm and understanding through it all. The manager was wonderful as well. He really worked with us so we felt good about our big purchase. Overall this was an amazing experience. I was worried about dealing with salesmen and having to deter them over and over again but they weren't like that. Mark and the other people at Modern Hyundai really cared about wether we got a car and were comfortable with the one we got. I would definitely recommend this dealership to everyone. We had a wonderful experience!

wesley28210

Oct 5, 2013

The quality of the service was wonderful. The employees were very helpful, knowledgable and professional. This was not a good buying experience but a GREAT buying experience. I would recommend this dealship to all of my family, friends and colleagues. Thanks Modern Hyundia for giving me such a WONDERFUL car buying experience !!!!

Wesley F.

Oct 5, 2013

I was very satisfied with the quality of the service and the professionalize of this facilities staff. This car purchasing experience was one of the best ones that I have ever had. My salesman Jim Morelli was awesome. He took the time to go over the process of the purchase and once I made a decision he took the time to go over some key pointers about my new car. He introduced me to the financial rep that help me get a wonderful rate and i was introduced to the service team. I feel confident that when i have my car service that it will be done right. Thanks Modern Hyundai for making this car purchasing experience a great one.

pastorcjgarrett

Sep 27, 2013

Speedy, efficient service. Appointment scheduled within 24 hours of call and could have been sooner if I had wanted. Jason is very helpful, polite and pleasant. My service was completed before I knew it. Waiting room is always clean and comfortable. Thanks to the service team at Modern Hyundai for great service!

Teacher

Sep 23, 2013

Alan Parker was an excellent sales person. He went beyond anything we expected to make sure we were happy. We could not have had a better experience.

Yvonne

Sep 22, 2013

Silas Parker is an exceptional salesperson who went above and beyond in helping us with our recent 2013 Sonata, we're now in our 3rd Sonata! Service Department: Tom, Jason and everyone in the service department also do a wonderful job, we have been using this service department since 2009 when they started servicing my 2008 Sonata, then my 2011, now they are responsible for the servicing of our 2013! Thanks to everyone at Modern Hyundai of Concord!

Lewis'

Sep 19, 2013

Jim Morelli at Modern Hyundai of Concord, NC was great to work wtih. We had done lots of research on the cars, but Jim was knowlegable of the cars he was selling, was only concerned about getting us the right deal for our needs. The business group was a pleasure to work with as well.

bookofkings

Sep 17, 2013

My experience with the Sales Man was great. The finance guy was cool too. However the sales manager did not give a fair assessment of my trade and because of this i ended up in a lower class vehicle than i intended to purchase. I feel like i was fatcked in the end. I traded in a vehicle i paid 18500 for with a payoff of 20100. I was given only 16k on the vehicle, so that balance was added to my loan. You guys list the vehicle for sale for 19500 and certified it too. I feel like your management pulled a fast one on me. I like the hyundai vehicle, but at this time i can't recommend your dealership because of this experience. Not only was the above a problem, you guys have not even payed off the original loan and it is now day 10. In my attempt to become a loyal hyundai customer, your sales manager has soured the experience.

mrasti

Sep 14, 2013

Thank you so much for my 2013 Hyundai Elantra! It is beautiful and runs so smoothly. Thank you for your quality service and outstanding business!

linda lee

Sep 5, 2013

I have had my Hyundia for about 1yr. now....and I still love it ! ! The team at the dealership is wonderful..they are very friendly and are ready to help you . And they do this with such a Great Attitude ! I was in recently this week to have my car serviced...Rob was the one who took care of that and as usual everything went great.....Rob is a pleasure to be around and he always takes care of his customers in a kind way. I love coming to this Dealership !!!!

Angelique

Sep 3, 2013

David and Nonnie (?) were a pleasure to work and I'd like to thank them and the entire staff for making this a wonderful experience. I truly appreciate the level of customer service I received and will definitely recommend Modern Hyundai to anyone I can. Thanks again!!

kenneync

Sep 2, 2013

Dealership had very good internet specials and honored what was marketed. No pressure from the sales activity. Worked with us to get the price we were looking for and the right vehicle. Honesty, patience and integrity were very important to us and we found it at this dealership!

kimjoy

Aug 23, 2013

I needed to get my car's wheels aligned before a long trip, but was originally told the first available appointment was the day I had to leave, so I didn't make the appointment. Within a few minutes I received a call back saying they would accommodate my schedule, and the service department worked my car in to their schedule that afternoon. I am very impressed with this type of "second mile" service, and it gives me one more reason (I have many) to brag on the Concord Modern Hyundai Team! God bless you!

Kim J.

Aug 23, 2013

I bought a used Hyundai last month from Modern and the buying experience was exceptional from start to finish! And this week I wanted to get my new tires aligned before leaving on a long trip, but there were no appointments available till the day I need to leave, so I didn't schedule one. However within minutes I received a call from Modern saying that they would fit my car in. And they did, that very afternoon. I am impressed with this type of "second mile" service, and it gives me one more reason (I have many) to brag on the team at Modern Hyundai of Concord! God bless you!

rscorp72ar

Aug 22, 2013

I bought a White 2013 Elentra on saturday. Allen was great person, he did not try to force me in buying anything. The attention was great so great that on Monday I when back to trade my 2012 civic with another Elantra. Allen was no there been that it was hes day off, so Jim assited me. Once again a great sales person he work with me and help me to get the best offer on a new Red 2013 Elantra. I was so satisfied with both sales person and everyone in the dealer. I will recommend it all my friends and anyone else.

IrishBryan1

Aug 4, 2013

Joe was great to work with and the process was fairly simple and quick. I am referring my parents for a new car as well. Thanks again to the entire staff of Modern Hyundai! Great job!

kimjoy

Aug 2, 2013

I had a great experience at Modern Hyundai of Concord. The staff I worked with in purchasing my used vehicle actually listened to me. Then they used the information I gave them to help me choose and purchase the right car for my needs and budget. They were kind and not pushy at all. I feel they went the extra mile in helping me buy my 2010 vehicle. I worked closely with Alan Parker (Salesman) and Dumitru Mota (Sales Manager) and would highly recommend them both. I anticipate a good, ongoing relationship in caring for my car.

David

Jul 22, 2013

Overall this was a very positive car buying experience. All of the team members we worked with were very friendly, and not in the typical "used car salesman" way. We were able to work out many of the details of our purchase in advance of even showing up at the dealership. The web site and sales team supporting it are fantastic! I wish the process (test drive and paperwork) didn't take quite so long, but in every way imaginable this was the best experience we have had at a car dealership. This is the foundation of a long term relationship. Oh yeah, the new Sonata is a treat to drive!

rob51868

Jul 13, 2013

Excellent professional Dealership,staff was nothing but the best. Highly recommended,car was everything they advertised no surprises when arrived there.They went all out making this a great day and a pleasure. .

gowthflo52

Jul 12, 2013

It's always stressful purchasing a vehicle and you always have alot of questions on your mind and decisions. I don't think I have ever been treated so kindly and VERY patiently by the Modern Hyundai of Concord staff. After spending a very stressful day of decisions back and forth between two vehicles, the Modern Hyundai choice was by far the best. I mostly would like to thank Silas Parker (Salesman of the Year in my book) for his kindness, understanding and oh so patient ways. He was very informative and I don't think he left anything out. He help me to come to a place that I could afford and could purchase a wondeful vehicle for the pricing. I felt so satisfied and really happy after purchasing my "new" 2010 Elantra Touring vehicle and I am so happy that I did it through Modern Hyundai of Concord. I would (and will) recommend them to anyone who needs to purchase a vehicle. I look forward to seeing them on a regular "servicing" basis too. I wouldn't take my car anywhere else for it's scheduled servicing. Thank you so much Modern Hyundai of Concord!

MontanerD

Jul 12, 2013

Great dealership! Excellent customer service! Car shopping for women can be quite daunting. However, Mark Abbotts made the entire car buying experience easy, smooth and hassle free.

GowthFlo

Jul 12, 2013

It's always stressful purchasing a vehicle and you always have alot of questions on your mind and decisions. I don't think I have ever been treated so kindly and VERY patiently by the Modern Hyundai of Concord staff. After spending a very stressful day of decisions back and forth between two vehicles, the Modern Hyundai choice was by far the best. I mostly would like to thank Silas Parker (Salesman of the Year in my book) for his kindness, understanding and oh so patient ways. He was very informative and I don't think he left anything out. He help me to come to a place that I could afford and could purchase a wondeful vehicle for the pricing. I felt so satisfied and really happy after purchasing my "new" 2010 Elantra Touring vehicle and I am so happy that I did it through Modern Hyuandai of Concord. I would (and will) recommend them to anyone who needs to purchase a vehicle. I look forward to seeing them on a regular "servicing" basis too. I wouldn't take my car anywhere else for it's scheduled servicing. Thank you so much Modern Hyuandai of Concord!

m & M

Jun 25, 2013

We just bought a new Hyundai and had a good experience.

bri30166

Jun 23, 2013

I spent a lot of time thoroughly doing my research to buy a new Hyundai Sonata, and I ended up at Modern Hyundai in Concord because they offered me a great/low price deal on a BRAND NEW hybrid/limited. Best deal by far in the Charlotte area!! Great overall experince. I'm so happy I went there to buy my car and the 2013 Hyundai Sonata Hybrid Limited is PERFECT!!!! I highly recommend you check them out - ask for Trae Quick to be your salesman (he was great).

nande

Jun 5, 2013

Very friendly and easy to work with when purchasing a new car.There was no high pressure and i was given a good trade in price on my used car.

Tammie

Jun 3, 2013

My husband and I are very well pleased with the attention and service provided to us. We will definitely refer friends and family!

Richard L. Tarlton (Go Gamecocks!)

May 31, 2013

Staff we dealt with were excellent (Jim Morelli, Joe Schluntz and their Sales Manager (think his name was Jim). They all were very personable and wanted to make sure that they delivered good customer service. This was the second car we had purchased from this dealership. They made buying a new car a very pleasant experience. Will definitely recommend them to others.

lp1220

May 14, 2013

I had been going to Modern Hyundai for service for quite a while and was very happy with the service department, so when I was looking to buy a new car, it was natural to take a look at their dealership. The sales guy I worked with was Jim Morreli and he was very laid back and listened to what I wanted with absolutely no pressure. He let me make my decision in my own time (about 3 weeks) and did not call me every day as I expected. He called me exactly when he said he would. I finally decided what car I wanted to purchase and when I went to pick up the car and sign the paper work Jim was out of the office, but he called ahead of time to let me know and that he would be back before I left the dealership, which he was. Dimitri in finance was great and explained everything completely. Overall, I had a great car buying experience at Modern Hyundai and would recommend them to anyone who is planning on purchasing a new or used vehicle. You will not be disappointed!

Lynne

May 14, 2013

I had been going to Modern Hyundai in Concord for my service needs, so when I decided to buy a new car, it was natural to take a look on their lot. Jim, my salesman was excellent, not pushy and let me make my decision in my own time. Dimitri was very helpful in finance and the whole experience was very different that what I expected. I urge you to take a look at Modern Hyundai in Concord, NC. You will not be disappointed!

SueLechner

May 7, 2013

Mark was the best salesman I have ever dealt with! He is very personable, knowledgeable, was truly interested in what I wanted and found the car that had about everything I was looking for. I will definitely recommend him to anyone I know that is looking for a Hyundai. He made my day a wonderful day!

nancy

Apr 29, 2013

excellent salesman, quality customer service, great car

RJ2013

Apr 19, 2013

I came in to dealership gave them a certain price range i wanted and Monthly payment i wanted and not try push a car out my price range on me like Lake Norman Hyundai did. Washed car for me after the Purchase and had me out like 90 mins. later. Would buy from them again

Tisha

Apr 15, 2013

Very pleasurable experience!!! All of the staff here are very easy to work with going over and above for us!!

gailferguson

Mar 22, 2013

I originally went to Lake Norman Hyundai, in response to a great deal I recieved in the mail. When they could not honor the deal they treated ME like a lower class citizen. They didn't even attempt to sell me a car! Their loss! I went to Modern Hyundai of Concord on my lunch hour and was met by "Joe!" What a nice guy! He conducted the transaction in the order I needed, got all my paperwork together while I was at work, and had my new car detailed, full of gas, and ready when I was able to return to the dealers! They spent considerable time with me explaining the features of my new vehicle! Lake Norman Hyundai's loss! I financed a lot more than I was prepared to at their lot, and walked away with not only a great deal, but a great new loaded vehicle and a great experience!OH, and the loan officer? By the time I got back to sign the paperwork, Amina had gotten me the best interest rates offered and was a pleasure to work with! Lake Norman Hyundai? These guys could give YOU lessons!

Wouldrecomend

Mar 13, 2013

I bought a 2011 Sonata Hybrid and was very pleased with the process. We negotiated what I think was a far and reasonable price. The sales department was helpful and went above and beyond, by keeping my two preschool aged boys busy while I handled the paperwork.

Megan Rembielak

Mar 12, 2013

This was my first car buying experience. I'll be honest, the first visit did not go as planned and I left upset. However, the staff did everything they could to make me happy, especially Eddie! He was a great help and I walked away with my first new car!

kapursatcharlotte

Mar 9, 2013

I gave Modern Hyundai and David Ash the highest rating as they listened to my needs and offered me a fair evaluation of my trade and a good price point for the new car. There were no high pressure sales tactics. I would recommend this dealership to people living in Charlotte and surrounding areas. It is worth the drive to Concord.pk

jnpolk2

Mar 8, 2013

Ryan Hairston and the other employees at Modern Hyundai Concord, NC. made the necessity of purchasing avehicle so easy for us and helped us to stay within our budget. Ryan (salesman) was extremely informative andvery easy to work with. He was so calming to our anxious minds. He impressed us with his attitude and professionalism. We are an older couple living within a fixed income and had been very concerned over theunexpected expense of the purchase of a car. Now it is done - and with all of their wonderful help - we havesurvived and we are fine! A special thank you to Ryan Hairston!! N.& J. Polk, Jr.

julidwiggins

Mar 5, 2013

I was dreading the process of buying a new car, but my experience at Modern Hyundai was pleasant and stress-free. As soon as I arrived, I was greeted and assisted by Ryan Hairston who showed me available models, answered my questions before, during and after a test drive, and processed the paperwork for my new 2013 Elantra. Everyone I met at MH, from the sales staff to the service manager to the finance manager, was friendly and helpful. Ryan also was quick to answer additional questions I had once I got home. Follow-up from Modern Hyundai is excellent.

Antonio

Mar 2, 2013

the staff was very customer friendly and made the car buying experience very simple. I was able to complete all my legwork over the phone since i live in Wash, DC. When I came into the dealership all I did was sign and drive.

James Pope

Jan 9, 2013

My wife and I had a fantastic experience when we traded our Honda for a new Tucson Hyundai at Modern Hyundai last week. Mr. Silas Parker ,our salesman, was wonderful throughout the five day process it took to locate a Tucson the color we wanted.We were impressed with the courteous and polite service Silas and everyone else at the dealership gave us.Trading a car for a new one is truly the beginning of a customer relationship. However, service is what brings them back. My wife and I bought a new Honda in 2003. For 10 years, we got all the service work done where we bought the car( thousands of dollars). We went to trade and the honda dealership was busy and they did not treat like the 10 year valued customer we were. So, because our son-in-law bought a Sonata from you and also, our neighbor bought a Sonata from you, we decided to come and look. From the time Silas met us, he did not pressure us. Instead. he was very helpful and was nice to us. You know, today in our rush about world, it sometimes pay to slow down and be genuine to people,which is what Silas did. We plan to have ALL of our service work done at your dealership. Be good to us and we will have a very long good working relationship. We assure you, it will pay off. Thank you, Jim and Cindy Pope

Tucson car buyer

Jan 9, 2013

My wife and I traded our car for a new Tucson Hyundai at Modern Hyundai in Concord. The experience was very good. Everyone was very nice and polite. Particularly, Silas Parker, our salesman was the main reason we traded. He stayed with us throughout the five day process while they located the color Tucson we wanted. I intend to tell all my friends about Modern Hyundai and also, about Silas. We will be doing all of our service work with you. We bought a new CRV Honda in 2003. For ten years we serviced it where we bought it from. A sale is the beginning of the relationship but continued service is what brings them back.In this case Honda did not treat me like a 10 year valued customer when we went to trade. So my son-in-law bought a sonata from you as did my next door neighbor. So my wife and I came and traded. You have us, now keep us. Thank you for your courteous service and for being nice to us. Rest assured it will pay off for you. Best wishes Jim and Cindy Pope

Ksparks44

Dec 3, 2012

Modern Hyundai did a very nice job with this transaction. They were not pushy and we didn't do the traditional back and forth between sales person and sales manager... I hate that because I do large IT deals ebvery day and we don't do that foolishness... we negotiate on real terms.This was a positive experience even though I think the cost of the product is higher than the actual value of the vehicle but I am not sure which entity sets the pricing.In any event, this was a positive experience and I would recommend this dealship to others.

jcooper9431

Nov 26, 2012

I had an excellent experience purchasing a new Santa Fe Sport. Working with Paul Polish was very good. He was helpful in every was to explain all items about the car.Jack Cooper

jamee.weatherford

Nov 20, 2012

Paul Polish took care of me. I wanted something bigger than my Toyota Camry so I looked on the lot and narrowed it down to a Tucson or a Santa Fe. I fell in love with the Canyon Copper Santa Fe in the showroom. After about a week of looking, talking, etc. I bit the bullet and purchased it. I love the space, the look, and the price was great compared to other SUV's on the market.

Gmorosini

Oct 23, 2012

I have purchased 8 vehicles in my life and the gentlemen at Modern Hyundai were by far the best sales/finance guys I have ever met. They were understanding of my needs and spending limitations and never made me feel pressured. They were extremely helpful and thorough. This is the first time I have ever walked out of a dealership feeling totally satisfied. I cannot recommend them enough! Thanks Mr. Elrod and Mr. Mota for a wonderful buying experience and one heck of a vehicle.

Lady driver

Oct 13, 2012

My car had been totalled in a wreck, so I HAD to buy a car. I truly dreaded shopping and negotiating for something I knew so little about, so I started by researching cars on the internet. I found a car that sounded perfect for me, so I drove 100 plus miles after work to test drive it. The salesman was truly nice, and the others at the dealership were just as easy to work with. They stayed late to complete the paperwork, and the salesman came in on his day off when I returned to pick up the car. No pressure, no surprises, just great personal service and an honest good deal. The car is as described, and I'm delighted. I recommend them highly.

rickyjoy

Oct 5, 2012

Great folks to work with! After shopping many dealers, Modern came up with the best price on exactly the car we were looking for. The Internet contact and nour salesman, Eddie Elrod, bent over backwards to accomodate us. When a minor problem arose, the two managers jumped in and made sure we were treated fairly, and compensated us for the error, to the point of filling the tank on our car (we didn't trade in) in addition to the full tank on our new car. Overall it was a very pleasant experience for Myself and my wife.

Rickyjoy

Oct 5, 2012

After shopping many dealers in town, Modern came up with a great price on exactly the vehicle I was looking for. They even filled my other car (I didn't trade in) with gas because I had driven so far to get to this dealership. Tiffany, the Internet sales person was helpful and pleasant, and Eddie Elrod, our salesman bent over backwards to see we were taken care of. When a minor problem arose, the Managers were on it like a duck on a June bug! They all worked together to make the purchase a VERY pleasant experience.

ktry2k

Sep 7, 2012

Well I'm really going to be honest here because I would want someone to be honest with me. My visit here has been very confusing. Things are not very communicated well also there were too many secret behind scenes. I first initially had an appointment on a saturday morning to see a 2011 Hyundai sonata, long story short I could not get the vehicle. So we tried for something else. The banks said I was approved for one amount still couldn't get the vehicle. I left. Monday comes the dealer calls and says he im sorry you were really approved for this amount, lets see what we could do now. He says I know you can get a car now. He ask me to go on their website and look around. I did i found a vehicle that was way less than what i was looking for. Dealer says ok yea that will work you can get that. Great im happy everyone happy, the dealer wasn't working the next day so i asked him to hold it for he says OK. Two days later I get a call from the same dealer saying sorry that vehicle is not going to work either. So just too many games and tagging along not a happy customer here ust be sure to get a salesman with experience.

jgpa2012

Jun 7, 2012

My husband and I went to Modern Hyundai of Concord in hopes of getting a small SUV. I was dreading the process...but with this team, it was well worth the visit. Paul Polish was our sales person. He was very knowledgable and there was NO PRESSURE at all. Also, there was no running back and forth, negotiating, wasting time. Paul was completely honest up front. I appreciate honesty and respect. I felt that with this team of sales people! Jerrold Barker was very helpful in explaining the leasing process. He was able to educate me on the ins and outs of the leasing world and it makes complete sense to me now! Nice, friendly, helpful staff. I would definately recommend them to a friend or family member and have already. And I am a happy owner of a Tucson!

dsschmid

May 31, 2012

We just purchased a new 2013 Sonata Limited on Memorial Day from Modern Hyundai. Love having a new car, but have never enjoyed the purchasing of one. The people at Modern Hyundai changed that. Our experience dealing with our salesman Paul Polish, General manager Donnell Wilson and Finance person Anane Thabiti (who by the way was his 1st week of doing finance and he did a great job) was an easy and pleasant experience. Everyone there was very friendly and professional and not at all pushy. They made it work so that we got the car we wanted for the price we wanted to pay, and also gave us what we were hoping for on our trade. If your looking for exceptional service and price We would Highly recommend Modern Hyundai for your next car purchase.

huck2111

Apr 22, 2012

We just bought a Sonata Limited yesterday and are VERY happy. The sales associate Paul Polish and his Manager Brad Logan were great. The team was so friendly, helpful and pleasantly not pushy or overwhelming. It was a shop and buy as we pleased, with no pressure of any kind! We got the exact vehicle we wanted, got a good trade in value and overall price. We would HIGHLY recommend making the drive to Modern Hyundai of Concord, for exceptional service and price. Thank you!

David

Dec 31, 2011

We\hen we decided we could not afford a new vehicle, the sales staff helped us get into a lw mileage HONDA Accord at a very reasonable price....below retail value!

Cherylthe yankeenurse

Dec 21, 2011

At 50 years old, I just purchased my FIRST NEW CAR, a 2012 Elantra Limited...and I am still grinning! The entire crew at Modern provided excellent care and customer service from the minute I arrived, (in a rental car after my old car suddenly died) until Larry closed my car door and I drove off the lot. There was never any pressure or feeling of being rushed. Donnell and Larry made me feel as though they had all the time in the world, being incredibly patient with me while I was wandering around the lot, and test driving. Donnell and Dimietri were great with financing, and helping me to make sure I was making a choice I could afford, AND with the best interest rate. It was truely a JOY to meet this fine team of individuals at Modern, and I not only have a new "car guy," but a whole team of car guys, who I can't thank enough for showing me the respect and extreme kindness that is sorely lacking at other dealerships. I was introduced to Jason in the service dept. who will being doing my first 1000 mile check, first free oil change,(...so long Jiffy Lube!)and all of my car maintenance needs. Thanks to Larry for coming in on his day off, for meeting me at the rental car place in MY new car, (...so long Enterprise!)and for showing me every single button, switch and knob and how it all worked. They even paired up my iphone to the bluetooth and taught me the navigation and XM radio system. (I AM a blonde afterall...well kind of!)I couldn't be more impressed with Donnell's professionalism, warm smile, and for making me the special "sold" sign and picture. I now look forward to seeing these wonderful people again when I return for maintenance, which I used to dread! There aren't enough words, and there isn't enough space to express my gratitude to these fine folks at Modern Hyundai, for helping me feel safe and secure in my new Elantra,.... and knowing I no longer need to fear getting stranded in an old car again....priceless!

Car Hunter

Oct 7, 2011

My experience at Modern Hyundai was excellent. We arrived late to the dealership and they stayed until we worked out a deal that was to our liking. Everyone was exceptionally friendly and polite and never pressured us for a sale at any point. Everything was explained to us and we felt confident that we were getting a fair deal.

1enginepilot

Aug 17, 2011

I just bought a 2012 Sonata Limited 2.0T from Modern Hyundai of Concord, this is my second purchase from them. Both experiences were the same. Sales people who are interested in helping you find the right car and the right deal, no pressure, no games. Franchesca was great, she know about the cars, was obviously excited about the brand, and treated my family and I like close friends. The deal I was given was about as good as I can ask, and the paperwork was quick and well explained. They have earned my business twice now and I am sure they will again.Thanks!

tjblair06

Jul 29, 2011

I would highly recommend this dealership and especially working with Donnel and Danny. They were fantastic in working with me and even helped entertain my kids while I decided on my purchase. Donnell even had Chick-Fil-A brough in so my kids could eat dinner. They were amazing! They whole staff was very friendly and I've never had such a wonderful car buying experience. I'm a single mom of two children and highly recommend this dealership.

Sharon Fishel

Jul 4, 2011

Eric is very knowledgeable of the cars he demonstrates. He is very patient in explaining all the features on the vehicle. He listens to the customer and what options best fit your needs. Everyone at Modern Hyundai has been exceptionally nice from Demitre in finance to Matt in the service department. Thank you for making my car buying experience like one I have ever had before!

Sofia6211

Jun 29, 2011

I walked in and was greeted at the door by Pat, I spoke, he listened and within a couple of hours I walked out with a brand new loaner. The following afternoon Pat called me to let me know my new 2011 Santa Fe had arrived. I went back and was greeted again at the door by Pat and Donnell, the Sales Manager. Buying a car is stressful but I actually had some fun this time. Everyone at the dealership was very nice even though I was Pats customer.

delanea

May 24, 2011

The leasing of our new Hyundai Sonata was probably the best experience my husband and I have ever had when acquiring an automobile. Our salesman, Paul Polish, was friendly, polite, and very professional. Paul was very patient with us as we finally decided which car we wanted and whether we would buy or lease. The manager, Donnell, worked hard to find the color car we wanted at another dealership. When we filled out all our paper work everything was explained thoroughly and taken care of in a timely manner. Paul has continued to keep in touch to make sure we are still happy with our Sonata. I have no doubt that if any problem should arise it would be taken care of without any hassle. I believe the dealership and their employees truly strive to have happy, satisfied customers.Delanea and Jim Bost

rosasnead1

May 17, 2011

I am the other half/recipient of a new Sonata purchased 5/10/2011 by Weymouth Jones.Upon parking at the dealership, we were greated by Paul. Paul patiently and attentively listened to my husband explain what happened and did not happen at a different dealership. To ensure accuracy, Paul took notes and gathered as much information and details he could. The end result, no price haggling and Modernstood behind the deal made. To Brad Logan, I thank you! When I met you, I asked how were you doing, the response given was "Blessed". It is evident by the professionalism, courtesy, and respectful demeanor of the staff that the goal is to treat people the way you would like to be treated. All that said, we are extremely pleased that we bought from Modern Hyundai. We were not subject to pressure tactics and we feel as though we got a GOOD price/deal on our new car.To the Modern Hyundai staff, keep your humbling spirit and I pray continued blessings over the dealership, staff, their families, and all other affiliates.Rosa JonesP.S.- Paul I guess we will see you soon (Genesis)

bigwoo2

May 12, 2011

My name is Weymouth Jones and i would like to commend the staff and management of modern Hyundai. Modern Hyundai was not my first choice for the purchase of a 2011 Sonata SE for my wife. I had a firm offer with Lake Norman Hyundai and was commited to making the purchase with them, but on the day of the purchase they backed out on the deal stating since gas prices have gone up, they were not going to make the deal. My wife sugggested we go to Modern Hyundai, upon arriving at Modern, we were greeted by quite an interesting salesman by the name of Paul Polish. I explained the situation with Paul about how Lake Norman Hyundai backed out of the deal, and informed him how disappointed we were that they would turn away someone who was paying cash and, I only wanted the deal they promised earlier. After discussing it with Paul, he said he would see what they could do. after speaking with Paul, and speaking with Brad Logan we left the dealership with a firm commitment of making the purchase. Needless to say we drove our new Sonata Home Tuesday Night. All of the staff treated us like a customer would expect to be treated when making a large purchase. All we wanted was the deal we were promised and Modern Hyundai worked crunched the numbers to make the deal and have gained a customer. I have not only told my friends about the deal made by Modern Hyundai, I also tell them about the way i was treated by lake Norman Hyundai! Thanks again guys next on the list, the Hyundai Genisis!

CarolA1

May 8, 2011

The sales team and management at Hyundai of Concord go above and beyond to make the experience of buying a car a pleasure. They worked with us to get the best price and the best interest rate. The staff is friendly and helpful. We drove from Huntersville to Concord to buy our Sonata because of the bad customer service we received from Lake Norman Hyundai. Thanks for everything!!

jadon3444

Dec 3, 2010

Modern Hyundai of Concord is the total package, from salesman,to managers, to the service department.They go above and beyond the call of duty, I just left my new 2011 sonata with them for service and was given a loaner.They(Modern)pulled my baby's carseat out of my car and put it in the loaner,I pulled up at 7:30 and was driving out of their lot by 8:00. They are courteous and helpful,from buying the vehicle to servicing the vehicle.This is why I would recommend Modern Hyundai of Concord to anyone and everyone!! Keep up the GREAT work.

owensmom

Sep 11, 2010

I must say honestly this has been the most pleasant and easiest buying experience I have personally ever had. We were able to get the price and payment I am able to afford and I couldn't be more happier. You can't be the awesome warrenty either!! Thank you again for everything and when its time for my husband to get a new car, we will definitely be back to see Danny!

hyundaigirl

Aug 1, 2010

This was absolutely the best experience I have ever had in car shopping. I highly recommend this dealership without any reservation! Every person went above and beyond in friendless and service. Wes and James are the best ever!! Thank you for a wonderful and painless car shopping experience.