Used Cars for Sale at McConnell Buick GMC in Mobile, AL

Marcus Hayley

Aug 20, 2021

I called early afternoon to verify the vehicle was at the lot. Brent advised me it was and I was wondering if we could talk about some quick estimates over the phone and he advised me that it would be better to bring in my trade in so they can look at it. I packed up my family made babysitter arrangements on short notice and drove to mobile from Pensacola. The dealership closes at 6pm we didn't arrive until almost 5pm. Brent did an amazing job. And we were able to take a test drive. When it came to the finance dept Danny was calm and courteous. After an hour of trying to figure out what finance options we had we came to an agreement. Brent explained the vehiclebefore I went home. Not even 24 hours of owning the vehicle I looked at the truck in my driveway and there is damage on my less than 100 mile truck on the bed behind the passenger side rear door. I'm currently speaking to my salesman Brent about it but I know without a shadow of a doubt I did not hit or run anything over with my new vehicle. Brent informed me that the vehicle has good sound proofing and I could've not heard the damage if I ran something over but the damage is so severe the paint is gone all the way to metal and no amount of sound proofing would stop that noise. All in all I feel that Brent is going to help and he is a great person and salesman to have at the dealership.

Earl McRae

Aug 10, 2020

Work was done in a timely manner. I was well informed on the process of my repair. Communication was great.

Lynn Ruck

Aug 13, 2021

Outstanding customer service! Our sales representative was amazing along with the sales manager! Will definitely do business with them again for our next vehicle.

Turner Lee

Aug 23, 2021

Took my truck to the collision center after an accident, this was an insurance claim. The on site estimator (Buddy) came across as very incompetent. I had to actually locate parts for my own vehicle due to him not being able to find them. I had to take it back multiple times for them to try and fix/diagnose the issue. Fast forward 7 months and my truck still has a terrible vibration from the rear end that was not there previous to the wreck. I was told by (Buddy) that he has done everything he was going to do to it and he wasn't going to do anything else and that it wasn't his problem and I need to take it to someone who could fix it.

Lynda Powell

Aug 21, 2020

Respectful of time. Appointment went very smoothly. Health practices in place.