Used Cars for Sale at Marthaler Chevrolet of Glenwood in Glenwood, MN

Vinyl Manohar

Sep 16, 2016

Bought from out of state in Texas. I was very happy with how responsive and easy to work with this dealership was. Price was the best in the nation as well!

Not a Happy Customer

Aug 30, 2016

Nice salesman. Horrible buying process. I was paying cash for a vehicle. Salesman and I settled on a price but he had to get approval from "the manager." Salesman got my information and then went over to the manger. The manager was dealing with a person so salesman stated "it's going to be a little bit." I was thinking "you kidding me", you only have one guy that can take the money, mind you I'm paying cash. So hour later finally got into mangers office to pay for the vehicle. I then used the "7 state free delivery." Well I should have learned how slow buying process was. Well 3 days later. Having bought several vehicles at different dealerships in the last 6 years, let me tell you, there are a lot better dealerships.

Rich

Aug 23, 2016

Purchased vehicle online and over phone. Had vehicle delivered. Wouldn't deal on price but car was all that was promised. Would do it again.

Toots Erickson

May 23, 2016

Great place to buy an automobile.......all my questions were answered, and very curtious.... Purchase process made so much easier for older senior...

Ramon

May 3, 2016

Serena is the best saleman there. She gave me the best buying experience ever. Honest, fast, and knows what shes doing. Defenitely a dealer i would recomend. I traveled 700 miles for my new silverado. Thats how good her deal was. Thanks again Serena

CPT O

Apr 5, 2016

Great sales people, willing to deal, got a price on my new truck that was too good to pass up.

John

Oct 20, 2015

I have purchased many vehicles and have never dealt with a more disorganized group of people ever. First, I am a very busy person, traveling all over for business so the majority of my shopping would need to be done online. I waited almost 3 days for any response to my initial e-mail, which was only a couple of sentences long to my list of questions. I remember 3 and a half years ago when I purchased a vehicle from there, the lady had e-mailed me back literally within minutes answering all of my questions... not this time, but it is a different person now. At any rate, these people on the internet now seem like they are lacking intelligence or any sense of urgency with people who are serious buyers. The lack of responsiveness, the repetition I had to go through to get anywhere, and the overall poor experience, did move me to purchase elsewhere. You lost a good customer..

Chevyforever

Oct 10, 2015

This is the best dealership in the area. All the sales staff are very friendly and easy going. I had the pleasure of working with Ryan. There was no pressure and I really felt like he was there to help me get the right car I wanted and that would be best for me. The only issue I had was it felt like I spent the whole day there even after I found the car. These are some great people and they are there to help. This in the only dealership I'll go to anymore!

Eve Johnson

Sep 9, 2015

My husband and I were looking to buy a new Traverse and found one we wanted online at this car lot. I was 9 months pregnant and we live in Iowa and saw that they delivered to different states for free so we gave them a call. Through the week we worked with them through the process of buying the new Traverse and trading our car in to them. We had delivery set up for that Friday morning and as luck would have it, I went in to labor early that Friday morning as well. They called us and were in our town ready to deliver the new Traverse. My husband informed them that we were in the hospital about 15 minutes away so they drove the Traverse there for us. We got all the paperwork taken care of and made the swap while I was in labor! The next day the dealership had flowers delivered to the hospital congratulating us on our new baby! That was the best gesture and was above and beyond any expectations we had of them! This will definitely make us look to them for future vehicle purchases!!

Joe

Sep 26, 2014

Ever since the Chevrolet dealer in Glenwood has moved to the top of the hill, their quality service seems to being going down the hill. I bought a brand new car from them in their old location, and had the oil changes done there as well, and everything was great. Staff was always friendly, and the quality of the service was always excellent, never skimping on detail. The last time I brought my car in for its regular maintenance, I also requested a tire be patched. I get the car back, the tire was patched, but they didn't even bother to fill the tire to the correct pressure. Filling the tires use to be a common service that was done during an oil change, now they barely clean the area of their work space in your vehicle. The past 3 oil changes I have gotten there they didn't even have a details sheet on what they did in their routine oil change for me. Which tells you, the oil brand, if a filter was put in, if they checked the tires (what pressure it was at, then what they were filled too), etc... I use to tell everyone I knew to go to them for service, cause you couldn't beat the service they provided for only $16. Now the price is the same, but the service is less than I'd expect even for a low price. They have an attempt at customer appreciation, but its only one customer per household. They don't care if you buy a brand new car off their lot, if someone else in your household even goes to them for oil changes(even if it was one time, 10 years ago), you are no longer eligible for their customer appreciation deals. You still get the standard Chevy customer deals, but nothing that's exclusive to Marthaler. They are the only dealer in town and they know it, they like have the advantage and are slowly exploiting it. I hope this review finds them and they are able to address issues I have pointed out. I would like nothing more to be able to bring my car into them for routine services again with out having any problems.