Used Cars for Sale at Madison Honda in Madison, NJ
460 miles away from you!
Madison Honda of Madison offers you the opportunity to find used cars by Madison Honda. Madison Honda is a trusted dealership serving clients throughout Madison, in search of certified used cars. Also, Madison Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Madison Honda to get the affordable car that is right for you.
Location: 280 Main Street, Madison, NJ 07940
Phone: (973) 822-1600
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Madison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsMadison Honda
Authorized EpicVIN dealer
07940, Madison NJ
Check DetailsWhat’s more, Madison Honda of Madison has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Madison Honda. Check out the listings today to find the right car for yourself. Madison Honda is definitely the best place to buy used cars online.
One Design Sailboat Racer
Nov 25, 2016
Mike Leneghan is an excellent patient salesman. He is a professional individual that provided all information required. He clearly explained the Honda before, during and after the test drive. I bought the car and he closed the deal promptly.
jraneri
Nov 15, 2016
After having my car totaled from an accident, I was NOT looking forward to having to purchase a new vehicle. A friend recommended Rich Giordano, and I am SO happy that I used him to help me purchase my new car. From the start, he was patient, knowledgable and extremely kind. Richs' years of experience in the industry truly showed. As a first time car buyer, he made the process extremely easy, and made me feel very comfortable with my new (big) car purchase! I highly recommend Rich Giordano if you are looking to buy a Honda at Madison Honda dealership.
Festo
Nov 8, 2016
Before I purchased my car, I contacted different dealers within my area because I hated going in person because I've always felt that car dealersips dont let you walk away without ripping you off! I sent different emails out and the only one that stood out to me was Madison Honda. Why? because I didnt feel that they were hiding something from me. They were transparent with their pricing and clearly, they gave me the best deal compared to the other dealers I've reached out to. From the internet sales agent Miosotty to the sales manager, Garrett, to Jose in finance - they have all exceeded my expectations in terms of customer service. Garrett always returned my numerous phone calls and patiently answered my questions. Miosotty was very quick to respond to my emails with price inquiry. Jose diligently answered all our questions eventhough it was already late at night. They were all very professional and dedicated. I walked out of that dealership with a change of heart and outlook/perception on dealers overall because of my pleasant experience. I would recommend them to my family or to anyone who is looking to purchase a car in a heartbeat.
Liny
Nov 4, 2016
My experience today was a pleasant one. I had a few questions about my purchase on my honda accord and the Sales Manager Jay and the Finance Manager Ms. Walters walked me through all my concerns with patience and understanding. They were so helpful and showed much interest in making me feel at ease and explained everything in detail. I was a happy customer when I left that I would return in the future to purchase another vehicle from Madison Honda!
Jimbo
Nov 1, 2016
Rich was very knowledgeable and honest. No run around, no hidden fees everything is what they say it is. Great experience, would visit Madison Honda again!
Liny
Oct 27, 2016
I would like to retract my first review of this Dealership which I recommended to buy a vehicle. As a first time customer I noticed that I was not treated fairly as I thought. It did take a little time to look over my paper work and discovered that I lost way to much money. Please do your home work first before coming to this dealership. I am sorry to say that I would never go back to buy another vehicle.
L C
Oct 26, 2016
Tim Gorzelnik helped us with our Odyssey purchase, and we couldn't be happier! Tim was patience, knowledgeable and personable. The buying experience at Madison Honda was so pleasant that we highly recommend Madison Honda and Tim Gorzelnik.
tc
Oct 20, 2016
i have bought many cars in my day and i hands down had a great experience at madison honda. salseman paul fuchs was excellent. he was helpful and knowledgeable and very pleasant to deal with. he even came in on his day off when i had to pick the car up. working retail myself i can really appreciate that with limited days off to begin with
the_garz
Oct 14, 2016
I can honestly say that my experience financing a vehicle at Madison Honda, was pleasant and a breeze. Our sales agent Paul F. was knowledgeable, polite, funny, and a impressive negotiator. Greeted us at the door, showed us all the fun features of a car and offered us a test drive. We came to a deal in under 30 minutes. Paul, wanted and valued our business which is what you'd hope to expect when walking into a dealership and come to a quick and speedy price negotiation. Financing office is persistent enough to be adequately doing their job, without being overly pushy and was also a quick process. During that time, the car was being detailed to a show-room finish. Once detailed, Paul setup the navigation for our next destination (home), programmed our phone, and proceeded to show us some more tricks to personalize the car as everything was being finalized in the office. Afterwards, he took a few snapshots of us with the vehicle and handed us a goody bag from Madison Honda and told us to give him a call with anything we may need. All-in-all, we had a great buying experience and fun time purchasing our car from this dealership. The whole process was a little under 3 hours. I'd recommend Paul F. to anyone who was interested in purchasing a vehicle from Madison Honda.Gary & Regina,2017 Honda Civic Hatchback EX-L w/ Navi (Space Gray Pearl)
Stem47
Oct 14, 2016
As an owner of my business for almost 22years I have used Madison Honda for amost all of my vans. Buying a vehicle is almost never easy but my experience yesterday,October 12,2016 was unparalleled! My last experience in 2014 was a nightmare with the salesman given to me and I learned a lot about how not to buy a car. This time I had a recommendation and that truly paid off in an unbelievable positive experience. Rich was professional, knowledgeable and easy to work with. I told him exactly what I wanted and the rest was simple. I was treated the way a loyal customer should be treated. I would give Rich the highest possible review as I was stunned at how easy and affordable he made the entire process. I have always been pleased with the service department and their ease of scheduling afforded to me as a businesswoman and customer. Yesterday's experience was outstanding in all respects and the praise goes entirely to Rich Giordano. A great big "Thank you" Rich! It was a pleasure meeting you and working with you! Phyllis Flemming
SummitNJ
Oct 9, 2016
My husband and I leased a CR-V from Paul Fuchs and Madison Honda and we are very satisfied. Paul was extremely knowledgeable, friendly, and helpful through the whole leasing process and very considerate of our time, as we had our 10 month old son with us. We had a great experience!
malek123
Oct 6, 2016
Paul is one of the best salesman at Madison Honda. He is very patient and takes his time with us. He worked with us very well to get us the best price. He works for the customer and is very smart.
J.C.
Oct 5, 2016
Another great leasing experience with Paul Fuchs - it was handled smoothly and quickly, and Paul took care of our requests and needs. Great job, we'll be back again!
Andria
Oct 3, 2016
This was my second time buying a car from Madison Honda. I came back to see Paul Fuchs because my first time coming to Madison Honda was such an enjoyable experience. He answered all my questions and was extremely knowledgeable about the whole car buying experience. I highly recommend going to Madison Honda and going to see Paul Fuchs!
MINH LUC
Oct 3, 2016
I met Tim Gorzelnik at Madison Honda while waiting my brother car for service. He is nice, polite and very professional. No pushing for sale at all. I worked out a number with Tim that I had a hard time to bargain with other dealers and I got a deal. With Tim (saleman) and Maureen (finance), I got my new 2016 Odyssey SE. Thanks guys.
mnordquist
Sep 29, 2016
It was my first time leasing a car and thanks to Alex and Maureen, the process went as smoothly as possible. My Sales consultant Alex was awesome and extremely knowledgeable. The whole staff was very friendly and professional and made sure I left happy and satisfied. And I definitely did! My new 2016 Honda Civic EXT Coupe is everything I wanted and more. I will definitely be coming back to lease or buy a car here again. Definitely recommended!!
bgold50
Sep 28, 2016
I had the pleasure of leasing a car from Paul at Madison Honda. Paul was terrific, explaining all the options, financing possibilities, and the cars themselves. I would absolutely recommend buying of r leasing from Madison Honda, and be sure to ask for Paul Fuchs. Thank you, Paul for this very positive experience.
Maya
Sep 27, 2016
Come to Madison Honda for a pleasant buying experience. My Sales Consultant Paul was very knowledgeable and made me feel right at home. I had a wonderful buying experience and I will come back again for my next purchase. I definitely recommend this Dealership!
John
Sep 26, 2016
Just had a great experience at Madison Honda leasing a pilot through Jose Alvarez (Sales) and Maureen Walters (Finance). They were both very professional and I would highly recommend them to anyone looking for a new ride.
Hondagirl
Sep 23, 2016
See Alexandra Zuber if you want a great experience test driving and buying a vehicle. Professional, knowledgeable and low-key while working to accommodate your buying needs. If you are a woman and are nervous about working with "salesmen" call Alex! I also enjoyed working with Maureen Walters to go over all the financial details. Very professional and went over everything in detail. Both Alex and Maureen are available anytime for questions, concerns or comments.
soccer
Sep 13, 2016
This is my second experience buying in Madison Honda. The service provided is unique. The car was for my daughter and we are very happy with everything we were offered. Thank You Mr. Vinasco and Mr. Rico for the attention and fulfillment our needs!.
Teacher
Sep 8, 2016
My experience with Madison Honda was one of overall excellence! The salesman who I worked wth, Tim, was down to earth, knowledgeable and a consummate professional. He sold me on the car. My car was ready and Mike was wonderful as well as knowledgeable about handling my trade in and the turn over of my new car. Maureen in Finance, was extremely efficient and pleasant. Rudy, in Management, was wonderful as well as helpful to us in our situation. This dealership is nothing like those on the highway. It was professional from beginning to end. It was a quick and efficient operation and customers are treated with respect. A true 5 star operation!
Steve F.
Sep 8, 2016
Tim gave us great pricing on both our buy and trade-in. He spent a ton of time going over every feature of our new CRV. See Tim!
Vroom!
Sep 7, 2016
Detail-oriented without overbearing sales pitch. Willing to work-out 4-corners of a good deal. Experienced. Efficient. Earnest. All good. Straight forward. Thanks again, Alton!
Peter R.
Sep 7, 2016
Looking to new Honda? Go to Madison Honda and ask for Tim Gorzelnik. Nice, intelligent and knowledgeable guy. I had very good deal in less than half an hour.
Ridgelinebuyer
Sep 6, 2016
Recently bought a 2017 Ridgeline from Madison Honda and Rich Giordano. It was probably the best car-buying experience I've had and I've bought a lot of cars. Rich was knowledgeable, helpful, honest and very easy to work with. I highly recommend him and the dealership.
mtak123
Sep 5, 2016
This was my first time purchasing a Honda at the Madison NJ Honda dealership. I have been a Honda car owner for many years. I purchased a 2016 Honda Pilot Touring this year and had Tim Gorzelnik as my salesperson. Tim was excellent throughout the process. I felt very comfortable dealing with him and negotiating a price. He has a very calm demeanor and was very professional at all times. There were some bumps in the road with the production of the vehicle (beyond the control of the dealership) but Tim, along with the production manager, made sure to communicate all the facts and went above and beyond to make sure I had a great overall experience. I highly recommend Tim Gorzelnik and Madison of Honda.
butterflies
Sep 2, 2016
I was looking for another car and stopped in Madison Honda where I met Tim Gorzelnik one of their salespersons. Tim was courteous, knowledgeable, and very professional. He explained everything in detailed about the car and even when I bought the car and left the dealership and said if I needed anything further explained to reach out to him. This is rare in the sales industry as you do not find people like Tim.
romanm5
Aug 31, 2016
I just got my new Honda CRV. The sale person Mr Garrett was very friendly, explain to me everything in details. Negotiation was smooth, there was no hidden fees, no surprises. All done very professionally in a timely fashion. I think I got good deal on my car. Signing up all the papers with Maureen was very pleasant, she took the time to explain all the details of the sale.I highly recommend this dealer.
Darnell1979
Aug 26, 2016
I just brought a 2016 Honda Accord Touring. My experience with Mr. Brian (Salesman) for Madison Honda was excellent. He was very polite, courteous and helpful with explaining things about the vehicle. And I was pleased with his attitude and personality during our negotiations. Would thus far recommend anyone to do business with Madison Honda.Benjamin James
PH
Aug 21, 2016
From the time you walk in the door the people are friendly and helpful.We have been leased 6 vehicles and have been very happy!Rich Giordano knows the cars inside and out. He understands what we need and was patient showing us serveral vehicles. He made the whole process easy and comfortable.The service at Madison Honda is the best!Thank you!
Boone Family
Aug 20, 2016
We have been leasing and purchasing vehicles at Madison Honda for over fifteen years, and have always had an excellent experience. Last week, we purchased a Honda Pilot. Alex Zuber in Sales is a very good listener, and very patient. She understood our needs, and saw it through with management. Alex cared about the details we requested, and did all the double-checking. We were in synch and Alex got everything in place through comprehensive emails. So, we just stopped by, signed some paperwork, and drove home with a new, sweet ride! Ask for Maureen Walters in Finance. She is a magician. She got what our needs were and really went to work. Amazing!! We couldnt see her screen, but her serious looks and her sparkled eyes informed us that she was really working hard. Then, Maureen beamed happily as she looked up and told us she was able to give us the best value, terms, deal, and rate. AND, under our budget, nothing down! Maureen is awesome.Thank you, Alex and Maureen!
carservice
Aug 12, 2016
Went to Madison Honda to replace my 2013 Honda Accord which was involved in an accident. That was our fourth Honda purchased at this dealership. Bought a pre-owned 2014 Honda Accord and, actually picked it up next day. Mo Razavi was our sales rep and couldn't be more helpful and pleasant. My husband was so impressed that he bought a 2013 pre-owed Honda Civic the following day. Mo let us make our own decisions and freely answered all our questions. The other staff members we dealt with were also excellent.Bridget
JulianH
Aug 10, 2016
Went to Madison Honda due to a need to replace my '06 Outback. We planned only to look, but drove off in a pre-owned 2013 Accord LX. Our salesman (Paul Fuchs) was very knowledgeable about the vehicle and was able to show many of the cars features on the test drive. He was informative without being pushy, doing a great job of letting the car sell itself. The finance mgr. Jose was awesome, working with us to secure a favorable interest rate. Would highly recommend this dealership, as they value the customer and are focused on providing a pleasurable shopping and buying experience.
JoeJ
Aug 9, 2016
Tim Gorzelnik and Brian worked together to make getting another lease as easy as possible, I really enjoyed the experience. Highly recommend this dealership and both salesman.
Clyde Jones
Aug 9, 2016
Tim Gorzelnik the salesman was very helpful and knowledgable when it came to the cars. I would recommend him to anyone looking to buy a Honda. The dealership and other staff made it smooth and simple for me to get another Accord. Thanks guys!
G
Aug 8, 2016
The sales process was conducted pretty fast, by Paul Fuchs, no waste of time. They had a good selection of cars, and the facilities are nice.Financing was NOT Ok, there is room for improvement. In my case, as that was the 1st car I ever financed in the US, they offered me a 3x higher rate than the offers I got from other banks (two five-minute calls)So far, the car is OK (it is a pre-owned) and I hope it lasts for another 10 years...
2001_Accord
Aug 8, 2016
Jose' the Sales Associate was extremely knowledgable and professional. He answered all my technical and financial questions. I am very satisfied with the purchase and support!
DeMann_07302016
Aug 6, 2016
The team of Michael Davie, Stephan Keco, Joe Tyson, David Streisant, Brian Teixeira, Mo Razavi and Al Ricco was an absolute pleasure to work with. They made my car buying experience a memorable one. I never felt under pressure to commit and I was not just another sale to them. They were genuine and willing; they worked with me and matched the price I got from another dealership. They were courteous, respectful and did everything to make me comfortable.A couple of folks there made me feel unwelcome and have no business been there but my experience with the staff I worked with proved the culture at Madison Honda was a good one. Even if I had ended up buying somewhere else I would have come back to service my car here.
Peter J Napoli
Aug 6, 2016
I have leased many cars in my lifetime but my experience at Madison Honda with Alexandra Zuber and Rudy Baez was far better than I had hoped for. My wife and I went just to get some ideas and ended up signing a lease with Alexandra. She was and is very professional, listened to what we wanted. After she had us she introduced us to Rudy Baez and this is usually where the problems start and to our pleasant surprise the great experience continued. Madison Honda should be very proud to have these two fine professionals. I can promise you this, I will recommend Alexandra, Rudy and Madison Honda to all my friends and family.
Fanneron
Jul 31, 2016
This is the third car my family has gotten at Madison Honda. Always the same experience, no pressure. They let you look around, ask if you have any questions then let you test drive whatever you think you might like. As far as car buying goes, this is as good as it gets. I have been to other Honda dealers and, even being a salesman myself, I couldn't wait to get out of there. I would also recommend my salesman, Mark Stocke. Nothing against any of the other sales people, but he has been my guy for my last two Hondas. As I told Mark when I Ieft with my 2016 Civic EX-L, I'll see him again when the new lease runs up.
JohnM13
Jul 30, 2016
I leased a Honda Accord sport and the sales consultant Paul R.Fuchs was professional, courteous, and an absolute gentleman. Did not rush, pressure, or anything like I have experienced in the past.Madison Honda is a Class A place to get a great Honda!
MPQ
Jul 28, 2016
This was my first time purchasing a Honda. Paul Fuchs was excellent in his presentation of the different models of the CRV. His patience in showing me all the new technology was amazing. He knows his cars and could explain the different models very well. He understood my financial needs and was able to help me with financing part of the total cost. I strongly recommend Paul to anyone who is interested in looking at the Hondas. I love my new CRV....It had been 10 years since I had bought a car, so I was unaware of the significant costs for different packages dealing with extended warranties. I would like to suggest that the business office when explaining these spend a little more time explaining how much the packages will costs and the impact on your monthly payment.
Wors
Jul 20, 2016
This is our fifth Honda Odyssey through Richard Giordano at Madison Honda. Can't say enough about Rich. Honest fair and of the highest integrity. Truly cares about his customer. Can make negotiating and buying a car a pleasurable experience. I may have to keep getting Hondas.
Clrossetti
Jul 20, 2016
My sons and I have purchased 6 vehicles and leased 2 more from Madison Honda over the last 13 years. Each time our sales rep has been Richard Giordano. The experiences have been stress free and actually quite enjoyable. Rich is personable and every bit the professional. Madison Honda is the place to go if you are looking to lease or purchased a new car!C. L. Rossetti
Nicramimoon
Jul 19, 2016
To buy a CRV, Tim was great and very helpful! He gave us chocolates and a goodie bag when we took the car home. I would recommend him to anyone looking to buy a Honda!
Peggy
Jul 18, 2016
My experience with saleman, Rich Giordano, could not have been better. Rich was very professional, explained everything and was not pushy at all. This is my first Honda purchase and would definitely recommend Rich and Madison Honda.
MR
Jul 15, 2016
The best experience dealing with dealerships. The staff is amazing. They make you feel like you're dealing with your family. They do their best to help you get what you want so you can leave happy with your new purchase. Excellent job Madison Honda!!!
sb1214
Jul 14, 2016
I brought my car in due to an accelerator and electrical problems. Dan and Andrew were very thorough with making sure the car is fully inspected. I was kept updated every day. I will continue to take the car back to this service department. The guys were super helpful and honest with what was covered.
s.jennings1311
Jul 14, 2016
The representative I had the pleasure of working with, Tim Gorzelnik, made my time very comfortable and easy while selecting my new CR-V. He was also able to answer any questions I had regarding the car, the different functions in it, and pricing. The way he was able to walk me through the entire process was fantastic and something I would recommend anyone to experience is they are looking to buy a Honda.
Ken9679
Jul 10, 2016
After many years I finally got my Odyssey. The other dealerships I have tried to buy from disappointed me and I just walked away. Madison Honda made be feel like family and I got a Odyssey EX-L. Thanks Kim. I will always appreciate all the time you spent with me to ensure I got what I wanted.
Bob F.
Jul 10, 2016
Great experience with Rich Giordano and Madison Honda. Rich is an honest hardworking professional who makes sure you get a fair deal. If you are looking for a Honda, make sure you talk to Rich.
Njjonathan
Jul 9, 2016
My older Odyssey and even older Accord needed to be replaced. Terrific experience with Richard Giordano. No pressure and he held our hand during the whole process. Fair deal on the lease and the Accord we bought. Even Finance was great to deal with. Jose and Maureen explained everything we had to sign and made sure we were comfortable with what we were signing. When my lease is up my next car will be a Honda and I plan on having Richard Giordano be the guy to sell it to me. Happy Madison Honda customer.
chrisjohn11
Jul 8, 2016
Awesome experience. Madison Honda's service was fantastic. Phil the manager was very kind and not pushy at all leaving the decision completely up to us. No pressure from phil or Mike whatsoever. The sales people were extremely knowledgable and helped us out in every way. Mike really went out of his way and called us several times to see if we had any questions and even to wish us a Happy Independence Day! All employees were very kind and happy. Highly recommend this dealership.
bmd
Jul 8, 2016
This is my fourth lease through Madison Honda, and while all have been a great experience, Tim Gorzelnik did a particularly good job on this one.
Addie
Jul 5, 2016
This is my 7th lease with Honda. We like Honda, but our previous experiences at other dealerships were just awful! Joe at Madison Honda was recommended by a friend and it was the most pleasant experience I ever had leasing a car, who knew. It didn't take 5 hours of back and forth negotiating nonsense. My sales person Joe Tyson was knowledgeable, efficient and up front about all my options. He knew everything about every Model and package available. He was just GREAT! My family was treated nicely by the entire Madison Honda team. We were so pleased with Joe and his professionalism, I will recommend him and Madison Honda to everyone I know. Customer service is essential for me and Madison Honda sure knows how to treat their customers. We will be back.Thank you Joe & Madison Honda! -Addie
schaefer33
Jul 4, 2016
This was my first experience with Madison Honda after leasing from Mazda for six years. I could not have been more pleased with the overall experience. I am now currently in a 2016 Honda Civic and I could not be happier. Thank you Madison Honda and Tim Gorzelnik, our Sales Representative, for making this process seamless. -Laura Schaefer
Isabelle and Jennifer
Jul 4, 2016
My first time with Madison Honda, have previously been leasing Nissans. Sales agent TimG provided patience, support and knowledge to help with our decision. After 2 visits with Tim, we decided on a 2016 CRV and are very satisfied.
Russ
Jul 3, 2016
This is the sixth Honda I have leased from Madison Honda (2016 CRV Touring) The entire staff is a pleasure to deal with but especially I want to single out Jose Alvarez, our salesperson. He is great! Very knowledgeable and no pressure. He will go out of his way to get you the Honda you want.
Oneyda Paiz
Jul 1, 2016
Jose and Mayreen did such an amazing job at getting me into the deal I wanted to get. I will definitely recommend Madison Honda to anyone!
Leslie and Don
Jul 1, 2016
We had a wonderful buying experience at Madison Honda. Jacob Feldon was knowledgeable, courteous, and friendly. He made the leasing process so easy by taking care of all the details. We would recommend him and plan to return to Jacob next year for our fifth lease!Don and Leslie W.
VMAN
Jun 28, 2016
I cannot find a flaw. Professional conscientious Sales and Service rolled into one. If you were thinking about a Honda you can't go wrong at Madison Honda.
josu
Jun 27, 2016
We were very pleased with our salesman, Jacob Feldon who professionally explained everything in detail and made the experience painless. We have no problem recommending this dealership to family and friends.
DRock
Jun 24, 2016
This is our second time working with Jacob. He is very helpful and easy to work with. Found what we were looking for. Excellent service
Emily8852
Jun 21, 2016
Had a very positive experience with Tim Gorzelnik in sales. He was knowledgeable, thorough and patient in explaining new features and answering questions. Tim was very responsive to calls and always followed through as promised.
Pete
Jun 18, 2016
Had a great experience at Madison Honda and in particular with Paul Fuchs. I waited months for the new civic coupe to be launched and ordered. Paul was always prompt with communication during the wait, and kept me posted on scheduled build and ship dates. I don't plan to buy another car for a long time but if I had to I wouldn't consider even going anywhere else.
Kimberly Graziano
Jun 12, 2016
The best experience buying a new car! Went to other Honda dealers first, with much disappointment. Tim was fantastic!!!! Felt very relaxed and actually enjoyed my time there!
nvirparia
Jun 11, 2016
Mark Stocke made the dreaded car buying experience a pleasure! he asked what I wanted, I told him, he got it done in record time. Amazing!
Ron G
Jun 11, 2016
I recently leased a 2016 CR-V from Madison Honda. I worked with Tim Gorzelnik in sales. He was very patient with us, took the time to explain everything, and to answer all of ur questions. Madison Honda honored the true car certificate price I presented to them without any questions. The monthly lease price I was given was fair and right on the money based on the lease price calculator research that I did online. Tim and other members of the staff were friendly and helpful. I would highly recommend Tim and the Madison Honda dealership.
drrez
Jun 8, 2016
I was a bit nervous considering this was my first time buying a car, but Paul and the team at Madison Honda made the entire experience painless. He was very patient, answered all my questions, and even helped me set up all the features on my new car at the time of delivery. Not to mention, he got me the best price on my 2016 Honda Civic! I wouldn't hesitate returning and have already recommended friends to Paul and the dealership.
Furlonghonda3
Jun 6, 2016
I leased a 2016 Honda Civic from Madison Honda on May 13, 2016 and have been enjoying my new car! In addition to all the great features in my Civic, it is so comfortable and rides like a dream. This is the 10th car that our family has leased or purchased from Madison Honda, and as always we dealt with our favorite salesperson Jacob Feldon. Jacob is very personable and professional, and made sure that I understood how to use all the instruments and features on my new car. I finalized the paperwork for the Civic with Jose Garcia, who was also a pleasure to deal with. I highly recommend Madison Honda. When it is time for the next new car in our family, we will definitely be back!
scov
Jun 6, 2016
Considering I live 40 minutes away & just leased another accord ,Jacob Feldon must be doing something right!!! Professional & caring , wouldn't deal with anyone else!
jillcrv
Jun 3, 2016
THE DEALERSHIP WAS GREAT . WE WORKED WITH ADAM KURZYDLOWKI HE WAS NICE AND VERY KNOWLEDGEABLE. WE HAD A GREAT EXPERIENCE AND I GOT A GREAT PRICE .
Mom of 3
Jun 3, 2016
We recently purchased a pre-owned CRV EXL at Madison Honda and the experience was extremely positive! Kim and Hector Vinasco worked with me to ensure I understood all of my options; additionally, Hector took the extra time and care to connect my mobile/Bluetooth in my "new" car :) Also of note, Maureen in their finance department, was very thorough in explaining all of the information.. If you're looking for a vehicle (new or pre-owned), I highly recommend visiting Madison Honda and asking for Hector specifically because in my opinion, he made the whole experience stress-free and enjoyable!
JA
Jun 1, 2016
A good salesperson - Camilla Csuka. A good dealer - Madison Honda. Great cars - Honda.
DreaDerrico
May 31, 2016
We worked with Adam K at Honda Madison and had a very pleasant experience. The staff seems efficient and accommodating and we would recommend this dealership to others.
eMikeSquires
May 31, 2016
Third Honda Accord purchase from Madison Honda and second from Jacob Feldon. My first purchase traded in after 240,000 miles. Jacob has a way of finding the right car for you in a very helpful and supportive manner. Couldn't have asked for anything more in a car buying experience! Enjoying my first rides in my 2015!
Vesna
May 26, 2016
We leased Honda CRV last week. We came one day late in the evening not realizing their business hours. Paul Fuchs was amazing. Even though he stayed past his usual time, the car was not ready and we were supposed to pick it up in two days. Both my husband and I have very busy schedules, but Paul made it easy for us. He offered to come the next day, on his day off, and even picked me up from my house and drove me to the dealership. What a service!! Thank you Paul.
Arleen
May 25, 2016
Alexandra Zuber made the dreaded car buying experience a pleasure! She asked what I wanted, I told her, she got it done in record time. Amazing!
Amandaaamichele
May 24, 2016
Mo Razavi was the best salesman I could have asked for! He explained all of my options to me in detail and told me everything I needed to know. Mo and Phil Ferrara (the sales manager) got me the best deal around and I couldn't be happier!
Kenton
May 19, 2016
We leased our first Honda Accord from Madison 3 years ago. We just drove our new Honda Accord home on our second lease. We were treated very professionally and our latest experience was very good. We were able to negotiate a deal we could live with.
CKMVO
May 13, 2016
I've bought many used Hondas in my lifetime with no problem. Bought my first CPO Honda from Madison and I loved working with Brian and had a good purchasing experience. However, I already have a problem with the vehicle within the first 5 weeks of ownership and need to return to have something fixed. Disappointing. What's the point of paying the price premium of CPO?
Jcrimi
May 5, 2016
We purchased a used Honda Pilot through Jacob Feldon and it was such a refreshing experience. He was very straight forward and there were no hidden fees or sleazy tactics. Quite different than the experiences I had at other dealerships when looking for a Pilot.
LAD
May 4, 2016
Just traded in a CRV for new one. I worked with Rich Giordano who was courteous, professional and patient as we went through the process. He never rushed the process and was very knowledgeable. Loving the new car. Thanks Rich!
AG5
May 3, 2016
Dealt with Stephen Rico and purchased a certified CR-V EXL. He listened very attentively to all my concerns and answered each question without skipping a beat. Hope to do business in the future again
geomin
May 2, 2016
We purchased a new CR-V from Jacob Feldon. We usually dread going to buy or lease a car because frankly, we hate salespeople. We also hate the "dance" that goes back and forth till the real price is quoted. Jacob was not the usual stereotype of a salesperson. He was not pushy and he let us do the talking and asking. He wasn't trying to shove the car down our throat. The whole process was smooth. We truly appreciated the great customer service.
Keith Gibbons
Apr 21, 2016
Rich Giordano made our new Honda experience an absolute pleasure. Professional and courteous service and extreme depth of product knowledge. I will highly recommend him. ++++++++++++++++++++.
Retired in NJ
Apr 18, 2016
I have purchased 3 new Honda cars from Paul Fuchs at Madison Honda since 2010, the latest being an Elite Pilot. Paul is a friendly and reasonable sales person who makes the buyer comfortable with the purchasing experience. The new Pilot definitely deserves the designation of Best Midsize 2016 SUV from Kelly Blue Book. It compares extremely well with my wife's Acura MDX, also a great SUV.
BeauMershon
Apr 17, 2016
Mark Stocke helped me and my new wife lease a new accord and we couldn't be happier with the car or the service. Everything was great
Dan
Apr 14, 2016
I worked with Rich at Madison Honda and the experience was excellent. My used car trade in value was great. I would highly recommend this dealership.
cat821
Apr 10, 2016
I received a phone call from Madison Honda when I was researching the new 2016 civic on Truecar.com. I was in love with the car but had poor and unacceptable experiences with the salesmen in both Autosport Honda in Bridgewater and in Freehold Nj. The customer service I received was awful. But I took a chance when I went to Madison. The first person that greeted me was a salesman by the name of Mark Hathaway. He sat down with me and listened to what I wanted to accomplish, my financial goals, and the make and model and features of the exact car I wanted. One of the first things he told me was that his goal was to match the TrueCar price that I had researched. He was happy to hear I researched what I wanted and made me feel at ease through out the whole process. He took a look at my trade in and we went for a test drive. Along the way, he showed me all the functions and features of the civic and went out of his way to drive us past the exact car I was interested in. He allowed me to test drive that one as well. I didn't feel pressured or uncomfortable at all to make a purchase that same day. In fact, Mark offered the choice of putting down a deposit to hold the car so I could have some time to think about it. A week later, I was back to pick up my new ride. We noticed there was a small ding above the left fender and Mark put in a request for an appointment to get it fixed my next available visit for me. I was really impressed he jumped to helping me fix the problem.My finances were dealt by Al Rico who was so cooperative and patient, as this was my first car buying experience by myself. He was understanding of my questions as I was getting all of my car insurance phone calls in order and step by step explained everything I needed to know about all the different warranties and monthly payments. He was so incredibly helpful, I was really appreciative.I'm very happy with my service and purchase from this location. I love my new car and am happy I received great, caring service from Mark and his team. They gave me their numbers to call anytime I had a question or concern. I thought that was very thoughtful. Thank you Mark for being so personable and a pleasure to work with!
Azalia Ortiz
Apr 10, 2016
I just want to thank Stephen Rico, for an awesome experience at Madison Honda, it has been many year's that I bought a car and I truly was afraid on how my experience would be, but I was so satisfied and so grateful for my services that I recommended someone else. Thank you Madison Honda I love my Ford Fiesta
hatlinerman
Apr 10, 2016
This is my fourth Honda purchased from Madison Honda, My sales person was Paul Fuchs on all four purchases. Paul is a very knowledgeable individual with a friendly and non aggressive approach to sales. He explained all the options of every car and worked hard with "Al" (who did all the closing paperwork) to get me the best possible deal. "Al" was also very informative in explaining some great service options which I took advantage of. I found the whole process to be nothing short of excellent with an atmosphere that was hospitable and professional.
Thankful
Apr 6, 2016
It would be impossible for me not to comment on my recent car buying experience at Madison Honda. After going to several other dealerships and walking away thoroughly frustrated, I found Madison Honda to be superior in all ways. Conveniently located, the dealership is well organized and operates at a high level of efficiently. Additionally, my salesperson Jacob Feldon was nothing less than outstanding. His knowledge, salesmanship skills and professional/personal courtesy can serve as a model for others within the profession. Mr. Feldon is not only an asset to the Madison team but to the Honda brand as well. If a new Honda is on your bucket list I encourage you to visit Madison Honda and Mr. Feldon -- they take the "dread" out of car shopping!! With sincere thanks.... Gloria
louis69jc
Apr 5, 2016
I've been getting all my cars from Madison Honda over a long period of time, 10 cars in fact. Besides loving to drive Honda, having a dealership like Madison Honda is essential in having that great experience from walking in, sitting in the new cars, to being respected from all who worked there, and finally getting that great deal that works for the buyer. That's why I keep coming back. Recently I had salesman Kamal Bawa who was very down to earth, very friendly, accommodating to my needs, and provided the best experience in order to enjoy the amazing Honda 2016 Honda Civic Sedan. The car was worth it. I love it!
Loyalodyssey
Apr 3, 2016
I loved my Honda Odyssey but, after 17 years of a wonderful relationship together it was time to unfortunately part ways. My children thought it was time I moved on from a "mommy mobile" as they are grown now however' after checking the pilot and various other vehicles, I could not even think about living without an odyssey. Obviously there are many new features to the Odyssey that my 1999 did not have and I was fortunate enough to have an incredible sales person spend the time to explain all the new technology to this not very technology oriented person so I felt comfortable with the new changes. He helped me set up my phone and taught me how to use Bluetooth, which I now absolutely love and don't know how I lived without it. Family members have always bought from Madison Honda dating back to the 1970s
Laurie Silverstein
Mar 31, 2016
Just purchased the HRV at Madison Honda. I love the car - especially the unique and flexible cargo space with "magic seats." I received excellent service from their knowledgeable and responsive salesperson, Jacob Feldon and finance specialist Maureen Walters. Jacob even let me drive to my house to see if my dogs would fit in the car. Maureen was kind enough to time to answer many questions and even re-do my paperwork for a change I made - all with a smile. Looking forward to years of great service at Madison Honda as well.
wes
Mar 28, 2016
This was my second new car purchased at Madison Honda Richard Giordano in sales sold me both cars no high pressure just honest and helpful assistance Brian Parenti in service was the other reason I came back for a second vehicle.
CARGUY1945
Mar 28, 2016
Just leased our 3rd Honda CRV from Madison Honda, our second from Jacob Feldon just wanted to say what a pleasure it was to have him again as our Sales Rep.as he is very knowledgeable and easy to deal with.
Retired15
Mar 23, 2016
My husband and I leased another Honda Accord with Jacob Feldon. Jacob worked tirelessly to get us the deal we deserved and wanted. We highly recommend him.Pat K.
jferguson
Mar 22, 2016
I just leased a 2016 Accord through Madison Honda. Paul Fuchs was the salesperson that worked with me. This was my first lease but Paul took his time to compare and contrast a lease versus a purchase and the benefits of each. I opted for the lease and am looking forward to renewing in 3 years with this team. Paul did a great job of working with my needs and identifying my needs and wants. He had everything prepared for me and the car ready to go. I was able to walk-in, review all the features of the car, sign the papers and on my way in an hour. Great experience with Jose the finance as well. First purchase with Madison Honda. Looking forward to many more.
koganinja
Mar 22, 2016
I got the Civic I wanted at a fair price. Jacob Feldon the Sales Consultant is a knowledgeable and friendly man and can make good deals happen. Chris K.
AndreaCRV#3
Mar 22, 2016
I just leased my 3rd Honda CR-V through Madison Honda. My salesman Jacob Feldon has been my personal salesman for all 3 vehicles......that's 9 years of receiving great customer service and satisfaction. Jacob makes the normally dreaded process of buying/leasing simple and easy. He is an excellent, professional salesman and never pushy. Jacob has become a loyal friend after almost a decade of doing business with him. He is honest, helpful and kind.....and will go out of his way to make you happy! Make sure to ask for him when visiting the Madison dealership and tell him that Andrea sent you.....you won't be disappointed!
Michael Hewitt
Mar 21, 2016
Just wanted to let everyone know who is in the market for a new Honda that Madison Honda is the dealer to go to. I worked with Hector Vinasco and Glori Santiago who listened to my needs and worked with me to get the deal I wanted for a 2016 CR-V that I am very happy with.I previously owned a Honda Accord for 13 years so I am well aware of the Honda reliability but not all dealerships are the same. Madison Honda treated me with respect and made sure I was happy with the deal and made me feel comfortable every step of the way.Thanks for a great car buying experience Hector.Sincerely,Michael Hewitt
Lowell Mauer
Mar 17, 2016
my wife and i have been driving Hondas for over 10 years, for most of those 10 years, i have been servicing them here at Madison Honda, so when it was time to replace my wifes CIVIC, we went to Madison. our Sales Rep Joe Tyson was both friendly and professional. he worked with us to get just the right car and then made sure that we had a great expierence when picking it up.even when we had a problem with the radio almost the first day, he made sure that the service dept worked with us to get it fixed immediately.thanks
Kevin Boland
Mar 15, 2016
Kamal Bawa and all the folks at Madison Honda made buying our new 2016 Odyssey a real pleasure. Quick and easy with no hassles. Thanks Kamal
jfgreco
Mar 15, 2016
This was our second dealing with Paul and Madison Honda. We came back because Paul makes the sale process easy and painless. I was on the hunt for a specific model and color and Madison didn't have it in stock but that didn't stop Paul. He and his manager at Madison searched and found my car and where able to get it brought in within a weeks time.Jose in the Finance Dept. made the process of financing the deal pleasurable. He was straightforward and listened while we finished up the paperwork. He along with Paul made this another pleasurable experience at Madison Honda.
derrickx1
Mar 13, 2016
I've brought more cars in my 30 plus years of driving than most used car dealers. If I count all the cars that I have been through it probably would be close to 100. From Audi to Pontiac to Subaru's, I have driven them all, and dealt with the worst of them. This dealership is classy, professional and couteous from the second you walk in, they make you feel like a million bucks. This is the second Honda that I have owned and I must say that I love them. The vehicle is as solid as the dealership. I would highly recommend them for your auto purchase. - Derrick S.
Dejan
Mar 9, 2016
I found Madison Honda through True Car service. I was looking to trade in my car and lease a new one. This was my first lease and Mo Razavi made it a stress-free experience. He was professional, knowledgeable and kind and he was able to answer all of my questions. The same goes for Joe and David. I feel like I got a great deal on both my trade-in and lease. I would definitely recommend Madison Honda; they are step above any other dealers I came in contact with in the area.
FINCHLER
Mar 7, 2016
Leased an Accord EX-L through Madison Honda. Tim Gorzelnik was our sales consultant. Tim answered all of our questions and did a good job guiding us through the process. Very polite and professional. Would definitely return to him. We then saw Maureen Walters, the Business Manager. Maureen quickly took us through the documents. No pressure. Explained options. True pro. We had a good experience at Madison Honda and would return.
John and Maryann Trevena
Mar 7, 2016
We recently purchased a pre-owned Nissan Pathfinder from Madison Honda. We had a wonderful, stress free experience with Jacob Feldon. Jacob was very helpful, kind and easy to work with. He found the right vehicle in the condition we wanted within our price budget. The staff at Madison Honda made us feel very welcome as well. We highly recommend this dealership if you are looking for dedicated staff and a stress free experience.John and Maryann Trevena
chris & art
Mar 3, 2016
We wouldn't think of going anywhere else but Madison Honda. Jacob Feldon truly listened to what was important to us in a car and what price was reasonable for us . He "sharpened his pencil" and came up with the car we wanted within our price limit. We would highly recommend Jacob, his manager Phil, and the service department at Madison Honda. Thank you all for a good experience. See you all again.
Karen
Mar 2, 2016
I wanted to get rid of my lease and Richard Giordano and everyone in the dealership were so attentive and were able to help me and get me out of my lease and put me in a certified car with low mileage and a excellent price. I will recommend anyone that needs a car to stop by Madison Honda, I guaranteed you won't regret it.!!!!
martin,steve838
Feb 29, 2016
Our experience at Madison Honda was a good one. So glad it was recommended to us.It was a pleasure working with Jacob Feldon. He made our vehicle purchase a remember able one.We would definitely recommended Madison Honda to anyone looking for a great deal!Steven & Frances Martin
brendanick
Feb 26, 2016
Third car from Joe Tyson at Madison Honda. Nothing but the best to say about the experience. He made the complete transaction easy and seamless. Actually, I never stepped into the dealership once. My new car was even delivered to me at work. I recommend this dealership to all my family and friends.
jerry123
Feb 23, 2016
Several friends had recommended Madison Honda when I was going to begin my search for a CR-V.They were SO right - Jacob Feldon is a very professional salesman and a patient, kind person. This was my first vehicle purchase in many years and Jacob put me and ease, answering all of my questions - really walking me through the process. Now I know why my friends highly recommended this dealership!!!
ezmike
Feb 22, 2016
The dealership's team was overall great and was a pleasure to work with Jacob Feldon on my vehicle purchase. I would go back anytime and recommend this place to anyone looking for a no nonsense dealership.
Tanya Dixon
Feb 22, 2016
It was a PLEASURE working with Rich Giordano and the team at Madison Honda. I did not feel pressured and was in and out with my new 2016 Honda Pilot! I will definitely recommend Madison Honda to my family and friends!
jackashulman
Feb 20, 2016
This is my fourth car in a row from Madison Honda, and I am now a permanently devoted customer. I have this AMAZING sales person, Mr. Kamal Bawa, who has found me four wonderful vehicles and has been about the greatest sales person I've had, bar none. He has gone out of his way to insure I am taken care of, even to insure that after I was physically injured in 2013, personally delivering the vehicle to my home, and picking up a return when going from old lease to new lease. he found ways to save me money and to get me the right vehicle, I had literally curb service to my home, of course I was at the time laid up, but he bent over backwards for me at a really tough time period. Thank God for Kamal! He is a miracle worker! The dealership he works for is incredible, between David, the Sales Manager and Jose the Finance Manager, these are people you can really trust, they are in their own way, Kamal's equal in their own areas of responsibility. David is in charge and Jose has finances completely under control for you so between them, once Kamal finds the car I want and arranges it all, they come through with flying colors every single time. No hitches, no problems and quick resolution to any outstanding issues. Madison Honda has the greatest salesman in Kamal Bawa, the best I've ever had in the Automobile industry, it is the best dealership I've seen, and I've been buying or leasing cars for 46 years.. I can't say enough good about my experiences there. Absolutely AWESOME! Thank you Kamal, thank you David and Jose, and thank you Madison Honda, you're truly the BEST! Thank you Mr. Vince! I LOVE MY NEW ACCORD!
Missyg282
Feb 17, 2016
I had an excellent experience buying my certified pre-owned civic at Madison Honda. My dealer, Kamal, was very helpful and knowledgeable through out the sale. He was not overly pushy or rude at anytime which I greatly appreciated. I had a TERRIBLE experience at Joyce Honda where the salesman and his manager where very aggressive, rude and at times I felt very disrespected. They talks towards my Boyfriend instead of addressing me, even though I told them I was the one buying the car. Due to this I left with no desire to go back to Joyce Honda. Luckily Kamal was very polite and helpful through out my car buying process. I would recommend any friend looking for a new or pre-owned car to go to this dealership. My brother leased a Honda Fit and had very positive experience as well!
montegogoodby
Feb 17, 2016
I found Madison Honda easy to deal with and this was certainly not the case with other dealers nearby.No shenanigans, a fair deal and professional sales staff. Mo Razavi in Sales was patient, honest , followed up and did what he had to do internally to get us into a super clean 2015 Pilot.
RGrill
Feb 10, 2016
I recently leased my 4th Honda Accord from Madison Honda and there is a reason I keep going back. The sales people as well as the service and support staff are friendly, and eager to help you find the right car for your needs. They also seem to strive to ensure you have a great experience. I say this because of the no-pressure experience I had with my sales representative, Brian Teixeira. He was knowledgeable as well as patient. I test drove the car on 3 different occasions. I will also give a shout out to Maureen Walters, business manager - very friendly and answered all my questions. By the way, I have had experience with other car dealers but Madison Honda is the one I prefer for just these reasons.Do I have anything negative to say? I wish they would wash my car after servicing. That would be a nice touch.RGrill
Accordbuyer97
Feb 5, 2016
I just bought a new Accord from Madison Honda. I had shopped around at other dealerships and stopped in because it was local. My salesman Paul Fuchs was informative, friendly, professional and most importantly NOT pushy. I had a price from another dealership and Paul was able to beat it. I only had to wait a few days until the car was available (4 to be exact). I can't speak for anyone else, but my experience with Paul and the other sales staff at Madison Honda was pleasant and I feel like I got a good deal. My advice is to look around, visit some dealerships and checkout Paul Fuchs and the other people at Madison Honda before you decide to buy. I'm glad that I did.
msantucci
Feb 4, 2016
My experience with Madison Honda was fast and easy. Everything was provided to me and explained in a very efficient manner. They even delivered my car to my place of work. It was an all around great experience!
Jross8
Feb 3, 2016
I recently purchased a Honda pilot from this location. This is the third car I have purchased At this dealership with the help of Joseph Tyson. There are at least five other Honda dealerships in between my residence and Madison Honda. The professionalism and service that I get with Joe Tyson and the other people at Madison Honda is what keeps me going back again again and again. When you get the level of treatment you don't mind driving two hours out-of-the-way.
CRV
Feb 2, 2016
I just purchased a wonderful 2016 CRV with the help of Mark Stocke, sales consultant. Mark patiently answered all my questions and took the time to go over everything. I like the improvements on the CRV, especially the quiet engine. It is a very comfortable car to drive and meets all my expectations. I am so appreciative for all the support from the Madison Honda staff. Thank you again.
Thomas & Barbara
Jan 31, 2016
We are loyal fans of Madison Honda and Jacob Feldon. We must be on our 6th or 7th car now and the experience has always been great! We have both leased and bought depending on our needs and they always make the process quick and easy.A couple of years ago we lost both of our cars during hurricane Sandy. We needed to replace both cars quickly and within our budget. Jacob came through with just what I needed to replace my CR-V.A Honda Certified car that was perfect for my needs.The follow up has also been very good and the dealership makes sure we can have our cars maintained or serviced at our convenience.You won't regret becoming a customer of Madison Honda.
TandC
Jan 29, 2016
We had an excellent experience buying our 2016 Pilot from Jacob and Hector. Very fair on the trade-in, no pressure, friendly community dealership. Easy transaction start to finish. Highly recommend.
Tonycm
Jan 29, 2016
A review does not do justice for how professional, kind, thoughtful, and cooperative Mo Razavi is. I purchased a Civic-Dx and he went above and beyond to make everyone involved happy and highly satisfied, while being personable and genuine. He will be the reason I come back to purchase another car in the future! If anyone has any interest, for any reason, to go to Madison Honda, you go see Mo immediately!
Yogin
Jan 24, 2016
I recently bought new Honda CRV. I worked with Kamal Bawa (sales consultant) at Madison Honda. He was great to work with. He patiently answered all my questions and worked with me to get the great deal on my new Honda. He also explained me the differences between different model and helped me select the right model.
Paulcee
Jan 22, 2016
I bought a new Civic EX-L yesterday and everyone was very cooperative. It a great local dealership, not a Highway hard sell. I recommend it highly.
ecjn112
Jan 21, 2016
This is the third Honda I have purchased from Madison Honda; the second Richard Giordano. Rich is an excellent salesman and I highly recommend him; that is why I am a repeat customer.Madison has an excellent service department; that is why I bring all my Honda service work there. Service manager Brian and service adviser Denise have been particularly helpful.
Alexis
Jan 20, 2016
Thankyou again team Honda for helping me through a difficult time.Again my only go to sales rep Paul Fuchs helped me get on the road efficiently and caring concern!
rjn1114
Jan 18, 2016
This is my 5th lease with Madison Honda, and this most recent experience has been the best. Joe was incredibly helpful from the start, taking his time to help me choose the next model for me. The process the day-of was just as stellar. Quick, efficient, professional, and personable. Joe had the car ready by the time I arrived, and the process was over within an hour. I'd definitely recommend Joe Tyson and the Madison Honda Team for any car purchase/ lease.
ccandido
Jan 18, 2016
Madison Honda is the best! Jacob Feldon in sales made the leasing process not only easy, but also painless and enjoyable. I was in and out in ONE HOUR. There were no games or stress, & he was both pleasant and friendly. Al Rico (finance) was a pleasure to work with when I picked the car up, as well! I wanted a specific car in a not-so-common color, & they found it and had it in Madison for me in two days. Incredible service!! I'm in LOVE with my Accord Coupe and can't thank Madison Honda enough.
D & M, Chatham
Jan 16, 2016
We bought our first cars from Jacob Feldon more than 10 years ago and have relied on him ever since for all our car needs. Jacob cares about his customers, is never pushy, always follows up and makes every effort to understand our needs. He has been at Madison Honda for many years and we highly recommend him for anyone looking to buy or lease from Madison Honda.
dc
Jan 12, 2016
Had a very nice experience buying my car. My salesman, Paul Fuchs, was a very nice guy who was funny, not pushy, and quick. All said and done (test drive, inspecting car, completing paperwork, etc.) I think the process took about two to three hours. I got a very reasonable price and the car is driving fine so far. If you're interested in one of their cars, I definitely recommend paying a visit. It's a nice, small dealership with friendly staff--unlike some of the dealerships on route 22.
frankhickman
Jan 9, 2016
My first time leasing a vehicle from Madison Honda. Paul Fuchs and Al Rico worked hard to make sure it won't be my only time there. I was in and out in the same day, and they were both up front and thorough in explaining me all the leasing and financing details. Nice work!!
Mary
Jan 8, 2016
Jacob Feldon was a great salesman. I never felt pressured. He was polite and considerate of my time constraints. I would buy another car from Jacob.
Happy Mom
Jan 7, 2016
Rich Giordano, Sales Consultant, really knows his cars and how to keep a customer happy. My experience was warm, stress free and I now drive a car that I REALLY LOVE, and Honda Accord! Thank you Rich!
gogiants77
Jan 3, 2016
Kamal Bawa was our sales representative. We purchased a pre-owned 2014 CRV. We had some trouble making a decision as we were attracted to the Pilot which has a V-6 engine. Once my wife and I discussed the options we decided to test drive the CRV. Kamal was so patient and explained all the options and let us weigh our decisions financially. When he drove the beautiful Burgundy car around we were delighted! We could not stop smiling. Honda's are great cars and they hold their value. It's my wife's 3rd one. Kamal walked us through all the details and made sure we were satisfied . He is more than an exceptional sales associate.Not many people go above and beyond the way he did answering our NUMEROUS questions and test driving 2 cars!!. Please give him a letter of commendation and a sales bonus as he earned it!! Thank you KAMAL:)
tkranz032
Dec 31, 2015
This is my second experience with leasing a vehicle from Paul Fuchs. He makes the process seamless and really works to deliver the best possible deal. Paul is a pleasure to work with and goes the extra mile for his customers.I've also had my vehicle serviced at this dealership and the staff is very helpful, efficient and knowledgeable. The process is painless. Madison Honda's site is family friendly, which I appreciate when I have to bring my children with me.
Honda
Dec 30, 2015
Very friendly and knowledgable staff. My salesman was Paul Fuchs and he made me feel comfortable and no pressure to buy. I was looking at Odysseys and he knew the car inside and out and took a lot of time to thoroughly show me all the features on the vehicle and answer all my questions.
Omkar
Dec 29, 2015
Just got my second car (Honda Civic) from this dealership. Also my second time interacting with Kamal Bawa, who makes the car buying process simple and easy, and always tries to get the best deal possible. This may probably the best place to buy a Honda!
Sivan
Dec 23, 2015
We've just completed our third transaction with this dealership since 2010. They are very professional, trustworthy, courteous and accomidating. We've bought and leased vehicles from Madison Honda. Kamal Bawa is our sales associate. He's thoroughly knowledgeable about Honda vehicles. We wouldn't think of a Honda transaction at any other dealership.
Tom Savvides
Dec 19, 2015
I just leased/purchased my 3rd vehicle from Madison Honda. They make the car buying experience a pleasurable one. My sales associate, Kamal Bawa, is the best! Great deal, great service........
JP602
Dec 18, 2015
My daughter bought her first new car at Madison Honda and the entire experience was great. Kamal was wonderful. He kept us informed all along the way while we were waiting for delivery. The entire staff was nice, friendly and anxious to help us in any way they could I highly recommend Kamal and Madison Honda if you are shopping for a Honda.
Janice Pecoraro
Dec 18, 2015
My daughter bought her first new car at Madison Honda and the entire experience was great. Kamal was wonderful. He kept us informed all along the way while we were waiting for delivery. The entire staff was nice, friendly and anxious to help us in any way they could I highly recommend Kamal and Madison Honda if you are shopping for a Honda.
DSM III
Dec 16, 2015
I was in the market for a new car and had done extensive research, narrowing it down to a couple of specific makes and models. A friend of mine recommended I see her good friend and colleague Mo Razavi at Madison Honda. I had previously visited other dealerships, including Honda, with questions about pricing and possible equipment load-outs and left each one without a purchase as we could never seem to make the car and numbers I wanted work. Because of this, I was skeptical walking into Madison Honda, but was pleasantly surprised to have that skepticism proven unwarranted. Mo was friendly and personable right out of the gate. He listened to what I was looking for and the budget I was trying to stay in. He never tried to push anything I didn't need, or sell me something I didn't want. He showed me the different pricing options made suggestions on the best possible options for my specific needs. After a little back and forth on different pricing options, Mo sat me down with General Sales Manager, Phillip Ferreira to discuss pricing instead of the normal "playing messenger for the mysterious powers that be" I've seen at most dealerships. The three of us were able to work out a great deal on a great car. The entire interaction felt more like a down-to-earth guy trying help me get a deal on a car instead of salesman trying to get me to buy a car. I walked into that dealership with the intention of inquiring about pricing and potentially returning at a later date to purchase. However, between Mo's outstanding customer service, relatable personality, and forward thinking, I walked out of that dealership with a 2016 Honda Accord EX-L V6 fit to my specifications. In the end, I ended up leaving with a better car than I originally thought was in my price range, at a better price than I originally expected to pay.
Rach354
Dec 12, 2015
Wonderful buying experience getting my third Honda! Each time we have gotten a great deal from Rich! Don't waist your time going to any other place for a car!
D. Edens
Dec 12, 2015
We bought certified Honda Accord EX 2012. Much Like the quality and features of the car. Helpful service and attention to customer needs was great. Good experience overall.
bill
Dec 8, 2015
This is my local dealer. I contacted them for a 2016 Pilot and it was a good experience. The new Pilots are hard to get but Paul Fuchs was able to get one for me at a fair price and a good turnaround time. It was a very good experience - polite but not a lot of pressure. He took the time to explain all the bells and whistles upon delivery.
mamacinta98
Dec 7, 2015
Joe from Internet sales contacted me and followed up with an appointment. Jerry from sales was polite, patient and overall very helpful as well as Al from finance. Glad I bought my son's car with Madison Honda.
melissaips
Dec 7, 2015
Our family has been a client of Madison Honda for over 10 years and not only has the sales relationship been wonderful, but have always had a great experience with the service team as well. When you see the same faces year after year, you know they must have a good thing going.
Cemoran
Dec 3, 2015
I walked into Madison Honda fully prepared for an Overwhelming stressful experience due to the fact that I am a recent college graduate and never owned my own car. Instead, I got the opposite. Mo was an excellent salesman who understood my position and made my goals for budgeting and car selection his top priority. He was clear about pricing and car details and most importantly, he was honest. I walked out of Madison Honda that same day with a brand new 2015 Honda Civic at a price I could afford all thanks to Mo. In addition to his help in the dealership, Mo remembered that I lived out of state and had to drive a far distance. He called a few days later to make sure the car and myself had made it safely. I highly recommend this dealership!
arossco99
Nov 30, 2015
I recently leased a 2015 CR-V. Enjoyed the attentive customer-service. All around positive experience. I would recommend this dealership to anyone looking for a new Honda!
efarley04
Nov 29, 2015
I recently leased a new Honda Accord through Jacob. This is the fourth car my family has purchased through this dealership, and the experience has been nothing short of pleasurable. Jacob, as always, went above and beyond to answer questions and provide details. He was knowledgable and thorough. I recommend Jacob and this dealership!!
con-boy13
Nov 25, 2015
This was my first time purchasing a car through a dealer, certified pre owned, and it went great. Everyone was very helpful, any questions I had they answered straight to the point, and they were all easy going. Not once did I feel pressured to make a decision, and I felt comfortable the whole time. Paul Fuchs made it very easy for me to make a decision, he helped me find exactly what I was looking for. He was very professional about the way he handled business along with everyone else in the process. I will definitely be giving Paul and the employees of Madison Honda my business once again in the future.
Estelle Handler
Nov 22, 2015
Everyone especially my salesman Jacob Feldon was honest and thorough in explaining everything. Everything went smoothly and in a reasonable amount of time leasing my car.
Nana123
Nov 21, 2015
I recently purchased a Honda CR-V and would certainly recommend my salesman, Clark Cotton. He was very knowledgeable and helpful. My experience with one of the sales managers (I do not know his name, nor do I want to) was less than satisfactory. He was rude, obnoxious and disrespectful to me and to his salesman. If there is more than one sales manager I apologize for painting this with a broad brush since I don't know his name. My salesman was the only reason I bought my car there and he helped me through the situation. If you don't have to deal with the sales manager your experience should be satisfactory. Everyone else there seems to be very friendly and helpful.
Churnr74
Nov 18, 2015
This is what car buying should be for everyone! What a breath of fresh air to come to a dealership where you are treated like a respectable individual. Madison was my second stop, but should have been my first. Jose Alvarez was friendly, patient, and informative. I had just come from another dealership that was the total opposite; they were pushy, lied about the cars available in the area, and very rude. At Madison, I was treated with respect, the true value of the car was honored and they acquired the car I requested in One day. So Jose worked out all of the details and I got my new car that same weekend! No gimmicks, run-around, or lies. I try appreciate that. Couldn't be happier!
kmarie
Nov 17, 2015
I just started leasing a Honda Civic from Madison Honda after driving a used Accord (also purchased from Madison Honda) for many years. I was so relieved to be able to work with Jacob to start leasing a new Honda since Jacob has known my family through the various cars he has both sold and leased to us over many more years. Overall, I very much appreciated the high levels of respect, support, and efficiency that characterized my experience working with Jacob and the process of trading in my used Accord and going forward with my first leased car; my automotive needs and financial means were met and taken into account in a way that made me feel that my concerns were at the forefront of Jacob's concerns as well. Having been raised with Hondas and having driven an Accord for many years, I now feel right at home behind the wheel of my new Civic and look forward to miles ahead and recommending Jacob and Madison Honda, without hesitation, to friends in the future.
Johnron314
Nov 15, 2015
My experience at Madison Honda was great, I delt with Mr. Kamal K. Bawa, he was very helpful and provided me with excellent advice about the 2016 Honda CR-V EX-L. I have always driven a Honda Vehicle so the choice was easy, but dealing with a salesman that really knows his job makes it alot easier.
jacobshiri
Nov 14, 2015
I recently traded in my Honda Odyssey for a newer car and I couldnt have been happier and more pleased if it wasnt for the guidance and support I received from Jacob Feldon at Madison Honda re choosing the right car for my needs. He was very attentive and listened to my concerns and helped me buy the perfect car. Jacob has followed up with numerous phone calls reminding me what I need to come back for (title) etc and just made it a positive experience for me . It was the first time I purchased a car on my own and I am grateful to have had Jacob as my salesman. Definitely the guy to trust at Madison Honda. Thanks for your help in choosing the perfect Honda CRV.
jhowden
Nov 11, 2015
I recently purchased a Honda CR-V from Jacob at Madison Honda and I couldn't be more pleased with both the car and my experience working with Jacob. This is the 5th car we have either purchased or leased from him and he makes the whole process so easy. He is a pleasure to work with and I highly recommend working with him for your next Honda purchase!
John
Nov 10, 2015
Jacob was our salesman. He made our experience a pleasant, seemless and applied no pressure. First visit was easy. My wife and I looked a cars and decided on the Accord. It took 30 minutes. We picked up the car and the process was only 50 minutes. Al (finance guy) made it fast easy and friendly. I normally hate buying a car and I have had a wide variety of experiences. Madison Honda was among the best.
Peter C
Nov 9, 2015
Just purchased the 2016 Accord EX-L. This is my 2nd car purchased from Madison and Paul was the sells-person for both time. Paul Fuchs answered all our question with patience and did his best to explain the different options without being pushy. It was because of the positive experience when we bought the 2012 Odyssey 3 years ago that lead me to look at purchasing again at Madison and Paul is the reason that we went back.
Cynthia C.
Nov 5, 2015
If you are in the market for a new Honda, visit Mo Razavi for excellent customer service. Mo is knowledgeable and friendly, with a great sense of humor.
Rosalie
Nov 4, 2015
Mr. Jacob Feldon helped me purchase my new 2015 Madison Honda CRV. He was a huge help and he was very knowledgeable about the Honda Cars. It was a great experience for me and Thank you!
paddlemom
Nov 3, 2015
We just purchased a 2016 Pilot from Madison Honda and were helped by Alex Zuber. We have never before had such a pleasant, easy, and professional experience when buying a car. Alex was knowledgeable and helpful with negotiations and made the entire process enjoyable. Additionally, the business Manager, Al Rico, was very professional and courteous.We have purchased numerous other cars from this dealership and this was the most pleasant and professional by far. We would highly recommend dealing with Alex Zuber.
Barbara
Nov 3, 2015
We went into Madison Honda with a specific car, color, etc. in mind. While the whole process was lengthy because of the paperwork, we went home with just the car we wanted. Everyone was friendly. Kamal Bawa, our salesperson, answered all our questions and was very informative. He took us for a test drive and also explained all the accessories in the car.
Brian
Oct 31, 2015
Paul was a pleasure to deal with, he went above and beyond throughout the process and couldn't have been nicer to us and our children. We will highly recommend him to all of our friends.
shulam70
Oct 26, 2015
I would like to thank for fabulous overoll experience i have with Medison Honda, especially the sale dealer Jacob Mendon, who was treated me with professional maners and care. He explained me all my option very thoroghly, and very patently. I feel Madison Honda is now and forever part of my family.
Chris M
Oct 26, 2015
Just like the commercials, there was no drama. They worked a great deal for my trade-in and new purchase of a certified pre-owned. If I had the money I'll buy from them again.
jpark
Oct 23, 2015
Despite the long wait for my 2016 Honda Pilot, Paul and Hector did everything possible to make it easier for me and my family. They went above and beyond what I expected from any dealership and they were very accommodating to my family's needs.
William Hinman
Oct 21, 2015
We had a good experience when buying a new CR-V from this dealer back in September 2014, so we didn't hesitate going back to Madison Honda when the time came for a new minivan. We went with Rich Giordano as our salesman again. Rich is very straightforward and professional. He didn't try to sell us a higher level Odyssey that we didn't need, and he gave us a fair price for the vehicle. We would definitely recommend this dealer and Rich as our salesman.
Gina
Oct 21, 2015
Everyone here was so nice and honest! Hector, Brian and Marina were all terrific and totally changed the old idea of car buying. I highly recommend!
Satisfied customer
Oct 19, 2015
We purchased a previously owned Honda CRV from Madison Honda this weekend. We returned to see the salesman who sold us our 2005 Honda, 10 years and 200,000 miles ago. It was such a pleasure to deal with Jacob Feldon again. He is one of the reasons we chose to go back to Madison Honda. He was so helpful, not the usual pushy salesman. Just a very nice, very knowledgeable guy who listened to what we were looking for, what our price range was, and steered us in the right direction (no pun intended). If you are looking for a Honda, go to Madison Honda and ask for Jacob Feldon, he really knows what he is doing. I also love the service department at Madison Honda. They are very efficient, quick and professional. Joining the program (Honda Club?) where you get a 10% discount on repairs and a free loaner car is well worth the money.
amcbridgewater
Oct 19, 2015
Great car (Honda Civic). Dealer and other sales associates were friendly, knowledgeable and made the buying experience very positive. I feel comfortable going back for any needed future service and would recommend them to any one who asks.
mespo13
Oct 18, 2015
We have been dealing with Madison Honda for 17 years and have always been very pleased with the deals we have gotten and service that has been provided. Paul Fuchs and Joe Tyson were excellent to deal with and were able to get us our car very quickly.
Ejaz
Oct 12, 2015
Madison Honda in Madison NJ is not the place to go at all. the sales manager Hector Vinasco has the worst attitude. he final the deal at $1350 sent us home and when we brought the money he refused to give the car changed the price and told us to get out of the store or pay his bills. also disrespecting his salesmen saying they dont have the power to make any deal and do not trust their words they are "nothing". This is not my first incident with madison Honda. first i bought CRV 2010 and they tricked me to pay $16000 extra on top of the car value. without telling us. made us pay this extra money four months after selling the car. and i was forced to get a 2014 civic car which i didnt even wanted in the first place. i understand their job but this is not what it should be like this.
bdante
Oct 7, 2015
i am very angry at Madison Honda , when I returned my 2013 Honda Accord I thought they inspected it for damages and gave me the ok to lease another 2015 Honda Accord , with out paying for damages. They never inspected it.I get a bill from there finance company a month later for 991.00 dollars. Small hole in bumper. I call normal wear and tear. So beware Dave Lee thinks this is common practice at Honda Madison Very poor customer satisfaction
HappyHondaOwnerNJ
Oct 7, 2015
Our salesman, Kamal Bawa, was excellent in every respect. He found us the exact car we wanted within minutes of our final decision-a 2015 CRV. Kamal was so attentive to our needs and our specific time frame. He was technically informative as well. Jose Garcia, our business manager for this transaction, was also very professional and a pleasure to work with.
Stephanie
Oct 5, 2015
Was recommended by a loyal customer of Madison Honda to go there, and had a great experience. Mark was very helpful and spend a lot of time giving me options and finding me the best deal. Maureen was also very kind and friendly while finishing up the final papers. Overall I am very happy with my experience and car! I would recommend this dealership to anyone and Mark as well since he took his time and made me feel comfortable with my purchase. Thanks guys!
sidsid
Oct 3, 2015
I went to this dealership on the recommendation of a friend as I needed a new car after my Nissan was totaled in an accident. Found my car certified on the second search. The service was rocky and I almost walked a way after they were short staffed and had me waiting for over an hour. However, after some emotional negotiating, I walked away happy. I love my new Honda and the sales person Kamal was beyond patient. Try them out and see for yourself.
bob/diane
Sep 24, 2015
Consultant was very helpful in answering all our questions. He also followed up twice with phone calls to ask if we had any concerns about the car and , if so, to feel free to call or drop in to see him.Very personalized service.Bob/Diane Chatham
wickerra
Sep 23, 2015
from start to finish my wife and I received a very good experience for the purchasing of our new vehicle. I would gladly recommend Madison Honda to a family member or friend.
murphy
Sep 17, 2015
We just bought another Honda from Jacob. Our experience with Jacob brings us back every time. He is extremely trustworthy. We love our new Honda CRV!
Farris
Sep 15, 2015
Just purchased a 2016 HRV from Madison Honda from the sales person to finance it was the best experience I've ever had purchasing a vehicle.
W. Staehle
Sep 15, 2015
Our family just bought its 4th car from Jacob. Even when we've considered other makes, our experience with Jacob is what brought us back to Madison Honda. From the first time we did business with him, Jacob always dealt with us on a personal level, listening to our needs and working with us to fill them. He is a consummate sales professional, and we would follow him anywhere. Jacob, so long as you're there to care for us, we'll be back again and again.
Stephen
Sep 12, 2015
During the process of trading in and buying a new car, dealing with Paul Fuchs was a good experience. He was very professional in the car buying process. I would recommend asking for him when buying a car at Madison Honda. He spent much time going over all the details. The man handling the financial closing did a great job as well.
Patricia C
Sep 9, 2015
I bought my new Honda at Madison Honda, Madison, NJ.Paul Fuchs was knowledgeable, answering all my questions and helped me to purchase the car I wanted and needed.He went over all the details with me.As a single woman purchasing a car, I felt he patiently explained to me the features of the car and demonstrated the additional features I was not familiar with.I have recommended Paul Fuchs at Madison Honda to family and friends.Thank you for professional and quality service.P.Conlin
Kelly Fed
Sep 1, 2015
Kamal (and Hector and Jose) were a pleasure to work with and helped me find the perfect car within my budget. There were a couple of hiccups in the process but everyone did their best in making everything go smoothly.Thank you again!!
Summit
Sep 1, 2015
We worked with Kamal Bawa at the dealership. He was courteous and very professional. There was no pressure to buy and once we made the decision to go ahead he didn't push any additional accessories (He did ask us if we were interested) on us. Dealing with the business manager regarding payment was very easy and a pleasant experience. Overall the buying experience met our goals; Less than 24 hours from start to finish. If we decide to buy another Honda, we would most likely go back there.
Arnold Stark
Aug 28, 2015
I dislike the process of buying a new car,but these people handled the process as honestly and simply as possible.
akb
Aug 26, 2015
I have experienced both sales and service at Madison Honda over the past few years and have always found them to be excellent.I will definitely return to Jacob Feldon next time I buy a car.
J1234
Aug 24, 2015
I was recommended to this dealership by a friend of mines, I would just like to say that the people there are awesome. Jacob Feldon assisted me with my purchase. As soon as I spoke with him on the phone, he followed up with me and was very helpful the whole time. He was patient and I did not feel as if he was ripping me off. He was honest and genuine. If you go to this dealership, make sure you deal with Jacob!
SueB
Aug 21, 2015
Our salesman was Kamal. We feel he made every effort to give us the best possible deal. Very smooth and easy sale. We would gladly recommend Madison Honda.
candice123
Aug 21, 2015
I recently purchased a used Honda Pilot from Madison Honda. Jabob Feldo assisted me with my purchase. He took the time to explain the car to me and listened to what I was interested in and what was important to me about the car. Before going to Madison Honda I had an experience at another dealership where the entire time they were trying to get us to lease a new car, after we repeatedly told them we were not interested in new or leasing. It was a breathe of fresh air to be listened to and not once be asked to purchase something I was not interested in.
cmoriarty
Aug 20, 2015
Kamal Bawa was my salesperson when I purchased a 2015 Fit. On August 12, 2015, I went to Madison Honda and told Kamal the the car and the color I wanted. It was in stock and I looked at. He was knew everything about the car and answered all my question. I bought the car the next day. Kamal was friendly and extremely. helpful . I enjoyed the buying process. This was my first purchase from Madison Honda and I would highly recommend the dealership and Mr. Kamal Bawa to my friends and family. I appreciated the friendly atmosphere of the dealership and especially Kamal. A great experience.
Bobbyg
Aug 18, 2015
Mark Stocke was my salesperson in connection with the purchase of a pre-owned Honda Accord. We met just a few weeks prior, and he kept me informed about cars that were coming into the dealership that met my specs. Within 2 weeks, he had identified the perfect vehicle, and he did a fair deal. He has the perfect temperament for a buyer like myself, and I appreciated the no pressure tactics. He even picked me up from home to complete the transaction, which went smoothly.I will send my friends and smiley members to Mark. This is the third Honda I have purchased from Madison.
tinychloe
Aug 14, 2015
Just leased a CRV from Madison Honda. Was dreading the experience, but it was super pleasant and very fair. Mo and Hector negotiated a fair price with me and were extremely friendly and knowledgable. They were respectful and so easy to work with. I worked with Jose to go over the finances and he was very pleasant as well. Overall, my experience with Mo, Hector, and Jose was great! I highly recommend this dealership--go in and ask for Mo!
:-) x's 2
Aug 13, 2015
Jacob Feldon is extremely knowledgeable about the products he sells which makes the whole sales process go smoothly. His sincerity always shines through, which is why this is the second Honda Civc purchased from him. In 2013 I purchased a new Civic for my niece and that experience with Jacob and Madison Honda, led me right back to him to buy my 2015 Honda. For me and my family Jacob is the only choice!!!!!!!
snl07901
Aug 12, 2015
Jacob Feldon is not just a salesman he knows the products he is selling. His responses are spontaneous and sincere. This is my second purchase. Jacob will always be my first choice!!!
Urban Assult vehicle
Aug 12, 2015
Every time I drive up to the service door I have to brace myself for the trick Service has up their sleeve for the visit. I've never written a dealer review before but feel compelled to help others make an educated decision re: Madison Honda Service. I called Service two days ago to ask for a quote on rear brakes and rotor resurfacing. Jackie told me $290. Can I use a service coupon? Yes. How long? Hour and a half. 11:30 ok? Yes. I repeated the details to be sure I got it right. I receive the email confirmation for the morning. I cancel and rebook on line for 11:30 I bring the car in today and I'm told it's $390, not $290. I call Autosport Honda and they quote me $250. I tell the service advisor this. He goes in the back room and comes back to say they can do it for $290 but will not honor the 10% off coupon because they're already doing me a favor (when in fact all I'm doing is asking them to honor their word). And my lunch hour has now grown from their 1.5 hour quote to 2.5 hours....I can also mention an interaction a few years ago where the glove compartment was stuck shut. I called Hondacare to ensure the part was covered under warranty. In this instance, Madison Service made me sign an agreement that I'll cover the cost of a repair up to $250 if it turns out the part is not covered. I tell them I called Hondacare and it is covered, but they make me sign nonetheless. Sure enough, I get the call from Service that the part is not covered. I conference in Honda Care who confirms the part is covered, and admonishes the Madison Honda rep on the phone. Kudos to Honda Corp for their honesty, I'm just surprised they let a service dept like this bear the Honda name.
peg
Aug 11, 2015
Jabob Feldon has always been honest and fair in our quest to buy cars. We have purchased 4 new cars from Jacob. We purchased the car at a fair price. It is exactly what we were looking for. Jacob is always a pleasure to work with. Always a professional.
sumi0926
Aug 4, 2015
This is my fourth Honda and my second time working with Kamal. He made the whole purchase process very easy and was very accommodating. I had ordered the 2016 Honda Pilot in Steel Sapphire Blue back in June and he had told me it would be here in August. I was under the impression that it would arrive towards the end of the month, but Kamal gives me a call on Friday, July 31st and says the car is here! He definitely went above and beyond to get the car, trim and color that I wanted. I have had such a great experience working with Kamal and Madison Honda. I will definitely be going back!
Magdalena A
Aug 3, 2015
It was my 2nd car from Madison Honda, my 2nd CRV. I came in with a downpayment and monthly payment in my mind. After a lot of negotiations, Jacob was able to get me the deal that met all of my expectations. Also, whenever I was there with my prior car for an oil change, etc, Jacob would always say Hi to me and ask about my parents. He even called me on my birthdy! I wish all sales people were like that.
acs5977
Aug 2, 2015
So last weekend 7/25/15 I met with Paul about purchasing a used vehicle, and Paul was very knowledgeable about every car he showed me and allowed me to test drive. He went above and beyond my expectations, but I wasn't sure I was making the right decision so I needed time to think about it, we'll that deal came and went. So Paul called me once during the week to see where I was with purchasing a vehicle and I told him I was still looking, well yesterday I got a call from Paul saying there was another possible vehicle I would be interested in, and he asked me if I wanted to stop by and look at it, so I did. Paul's goal was to make me happy and satisfied as a customer, and he did, he went above and beyond to try to work out the best deal within my budget. I never felt any pressure from Paul into buying any of the vehicles he showed me, he was extremely patient with me even though I took up a lot of his time the both days last Saturday and yesterday. I would highly recommend visiting Paul and Madison Honda I had a great experience they were very friendly and knowledgeable!
Carbuyer
Aug 1, 2015
This is the second car I have bought from Brian Teixeira who has always done his best to give me outstanding service. The experience at Madison is like no other dealership and I believe the Honda product dollar for dollar is the best buy in the USA. The service department is always excellent. If you are in the market for a dependable car you should go no further than Madison Honda.
your15
Jul 31, 2015
This week we purchased a new Honda CR-V from Madison Honda. We started looking online a few months ago and received so many phone calls from dealers trying to sell us a car. Madison Honda's sales people did not haunt us. The sales people and business administrator were professional. The experience was a pleasure.
Deb
Jul 31, 2015
This was a great experience & Jacob was extremely helpful. I had test driven the Honda CRV at another dealership, and I was just looking for the price and other facts in a no nonsense way. I appreciated being able to have most of the conversations over the phone and not having to spend a ton of time just sitting idly in the dealership. Jacob's knowledge combined with a personal touch made the experience even better. And I love the car!
jayS
Jul 30, 2015
We were looking for a new Honda Odyssey but ended up buying 2016 Pilot. Sam Shehata did a great job of showing us all the features and test drive both, Odyssey and 2016 Pilot.We never felt pressure of buying or making decision on the spot.
mfurlong2
Jul 28, 2015
Last night we leased a beautiful white Honda Civic, our ninth car from Madison Honda. As always, we dealt with our usual salesperson, Jacob Feldon. He is extremely personable and professional. Because of Jacob's expertise and our continued overall satisfaction with our experiences at Madison Honda, we will be back when it is time to lease or purchase our next vehicle.
Kevin Smith
Jul 27, 2015
Kamal Bawa, our salesman, was a pleasure to deal with. He made the total buying experience very pleasant. He went out of his way to assist us including driving the 2015 CRV Touring to our home to insure it fit in our garage. We would not hesitate to refer our friends and family to Kumar and Madison Honda.
cclyn
Jul 25, 2015
We had a great experience at Madison Honda with our salesperson, Sam Shehata. There was never any pressure and luckily none of the typical hard sell of other car dealerships we had been to around the area. We feel that we paid a fair price and got a great trade in for our old car. Since we were buying a used car (2013) there were a few minor repairs that we were concerned about and Sam went above and beyond to make sure they were fixed beautifully. Because of our experience so far, we would highly recommend Sam and Madison Honda
CR-V Emily
Jul 24, 2015
Walked in and spent 3 hours with Paul reviewing Honda car models and options. Test drove a car for the first time. Very patient. No pressure. Decided to buy the CR-V that day and my husband and I were quoted a fair price based on our search of various databases. Signed the deal and we drove the car away the next day. Everything was explained to us well and we are very satisfied the car and the process.
phil41
Jul 23, 2015
Paul was a great help and made our car buying experience fantastic. He had to locate our car and I asked for delivery within 5 days and he got it done in less than 24 hours. Thanks Paul
Silky
Jul 18, 2015
Overall it was nice experience.. Jacob is very good in assisting and guiding. He has good knowledge of cars. I got used car in fair deal.
Civic
Jul 15, 2015
Working with Jacob Feldon to lease our new Civic was an absolute pleasure. He is a fair minded gentleman and I would highly recommend him to anyone in the market for a Honda.
Joyce Honda Fan
Jul 13, 2015
When I went their to perches a Honda I found a guy in the new show room he gave me a good price but the next day i came back with the money then he said "i need to charge you a couple of a 100 more dollars " then i never went back To Madison Honda. Joyce Honda Is better 3166 State Route 10Denville,NJ 07834
citykid
Jul 11, 2015
I've bought six cars thus far from Kamal and Madison Honda. Kamal has a no-nonsense approach to getting to the price I want to pay. He and the dealership recognize my repeat customer status and bend over backwards to get me the deal I want.
JEFF G.
Jul 9, 2015
Rich Giordano was friendly, courteous and professional in helping with the purchase of my brand new/leasing Honda Accord. The dealership environment and staff also displayed a good sense that you want to deal with them and felt comfortable doing it. Lets face it - not everybody is comfortable buying a big ticket item, especially if that someone is doing it for the first time. (That's me.) THANK YOU RICH AND MAUREEN (Finance Dept.)
SteveB
Jul 9, 2015
Paul Fuchs was incredibly helpful in assisting me with selecting the car I wanted. You could tell he was passionate about his job and wanted to make the best deal for me. He was extremely knowledgeable about Honda products and made the experience pleasant and enjoyable.
Teacher
Jul 6, 2015
Mr. Fuchs provided professional and personable service in an efficient and stress-less manner. He took time to explain the features of the car in which I was interested, making sure the entire experience was positive. In 2 1/2 hours I was the proud owner of a new Accord!
JonD
Jul 4, 2015
Jacob Feldon was a very efficient and fair car sales' representative who made my first motor vehicle purchase easy and enjoyable. I truly value going there to work with him.
astekat
Jul 4, 2015
Jacob Feldon felt like an old friend. He certainly elinates the old view of a car salesman. Jacob was knowledgeable, courteous, friendly and a delight to work with.
gianna53
Jul 2, 2015
Like I stated in title. No slick talking salesmen. I was able to negotiate price I wanted to lease. I didn't have to wait for manger to come out
Carynlj
Jun 30, 2015
Kamal went above and beyond to make my car buying process as simple as possible. There was no game playing. Madison Honda is a convenient and comfortable location.
Amanda C
Jun 29, 2015
This weekend I went to Madison Honda to discuss leasing a Honda CRV. This lease was my fourth lease with Madison Honda, and once again, I was very pleased with my experience. Having made an appointment, I was immediately taken care of and 3 hours later I was driving off the lot with my new car. My sales person, Paul Fuchs, helped my husband lease a Honda Accord last year and, once again, Paul was extremely helpful in sheparding us through the process. Thanks Paul and Madison Honda!
Lillian M
Jun 27, 2015
Jacob Feldon was a great help in my buying of a new Honda. He explained all the new technology and made every effort to please me. This is the second car I have bought at this dealership with Jacob and I continue to be very pleased with him and the service dept at Madison Honda. They make owning a car painless.
Debbie 2015
Jun 26, 2015
Today I went to Madison Honda, my sales person was Paul Fuchs. As soon as I walked into the dealership everyone was friendly and very helpful. Paul my salesman took all the time I need and answered all my questions about the Honda CR-V I was interested in buying, we took a test drive and I fell in love with this vehicle. Paul made car buying a wonderful experience and drove my new SUV home the same day. This is not a high pressure car dealership, I will recommend Madison Honda and Paul to many of my friends.
PLS
Jun 26, 2015
We were looking to purchase our daughter's first car. Kamal was very welcoming and patient with us as we navigated the options. He was also very knowledgeable of the various models and extremely patient during numerous test drives. Ultimately, we got the exact car that our daughter wanted (The 2015 Honda CR-V) and have been extremely satisfied with our purchase ever since.
kate123
Jun 24, 2015
We dealt with Jacob. He was helpful, knowledgeable and not overbearing. He made the experience as stress-free as possible. He answered our questions and made the process easy for us. Madison Honda was a pleasant experience. I would recommend him and them to anyone.
bjc
Jun 22, 2015
Paul Fuchs was great. This was my second time leasing through him. Everything was done in just a little over 24 hours. Looking forward to another 3 years with a new CR-V
Oliver Tolentino
Jun 17, 2015
My neighbor is a popular car dealer. Literally, I live beside them but they did not give me the opportunity nor the attention of being a first car buyer. Then my uncle told me, go to Honda Madison, for which I am thankful and I am glad I did. MO RAZAVI welcomed me and in two days he got me a car. My concern was my credit history which was non existent. But MO introduced me to AL RICO, all that AL needed to say was "I did better what the other car dealer looked up for you. WE GOT THIS!" I got my first car in two days. One year has passed and it's time for a newer model car. It's like taking the next big step. I called up MO and the first time I called him up he said, let us wait for the right time and we can get you the right car. As they say, patience is a virtue. I did not call them back but MO did call me. When he saw the right car for me and my family, he had the wheels turning. This time I did not get the car in two days but I got it in two hours. AL RICO said, you were able to do the things I told you to do to build your credit. We got this! That is how I got the car. On hindsight, I did not just get a car from Honda Madison but I got a good start on building credit with them. THANK YOU HONDA MADISON, AL RICO and specially MO RAZAVI! Making a deal with you guys is like making a deal with friends.
mh
Jun 17, 2015
It was a pleasure to do business at Madison Honda and to buy a car from Paul. He took his time and reviewed all the features of the Odyssey. Originally, they did not have the color we wanted, but they located one at another dealer and we had it within a few days. We are very happy with the purchase.
Michael123
Jun 12, 2015
Sam was very helpful throughout the process. He provided lots of information about the different models, and always made himself available to answer questions. On the day I picked up the car, he spent a great deal of time explaining the car's features.
mcy411
Jun 8, 2015
I have been dealing with Jacob for nearly 15 years at Madison Honda. I just leased a new car two days ago. He is always helpful, honest, knowledgeable and puts the customer first. I would recommend him to anyone (and I have before) and I will keep going back to Madison Honda because of him.
beo123
Jun 6, 2015
The service here was efficient and excellent. I spoke with Paul, who helped me test drive and sit in several cars within an hour or so. Even though the dealership was very busy at the time, everyone was patient and attentive. When I decided to purchase a car, Paul helped me set up the different driving computers and fill out all paperwork. Minimal pushing for accessories. I would recommend shopping for a car here.
CJ 123
Jun 2, 2015
I had the good experience of having Kamal Bawa as my sales rep. He was patient, professional and answered all of my questions with ease. It was truly a pleasant experience.
jeffb
Jun 2, 2015
Buying / leasing cars is often an unpleasant experience, but not with Jacob Feldon at Madison Honda. The care and attention I got were exceptional and I drove off with my car in 2 days.
repeat customer
Jun 1, 2015
Jacob Feldon made my car buying experience best ever. Totally professional, no pressure a straight-talking saleman. Walked away feeling I got a great deal.
Gunshy single mom
May 31, 2015
Gun shy from previous experiences with car-buying I was delighted and relieved to find an honorable, straight-talking salesman in Rich Giordano. His depth of experience, excellent listening skills, honesty and clear desire to help me find the right used car within my price range won over this skeptical buyer! Rich communicated clearly regarding the current pre-owned inventory, and helped me analyze my options. He mapped out the pricing and fees with full disclosure, and most importantly - what he promised, he delivered! This is a salesman you can TRUST!I couldn't be any happier with my purchase and am now a life-long fan of Madison Honda and Rich Giordano! I had a somewhat complicated trade-in situation, and loan application, but Rich and Maureen (in Finance) walked me through it all with a minimum of stress - what a great team to have worked with! All that worrying for nothing :-)
James Wynn
May 28, 2015
The sales process was excellent. The seller, Rich Giordano ws a real pro. He was effective in answering all of my questions, and fought for me when it came to negotiating over price with his boss. I wound up buying the car a lot sooner than I expected becuse he ws able to get me a better deal than I had anticipated. I would reccomend going to this dealership specifically to work with this seller, Rich Girodano. He gets the job done.
0977scott
May 24, 2015
Customer service wise this place is A#1.I wish I had known ahead of time about all the service plans available. I wasn't able to take advantage of any of them because I was forced to pay more than I wanted for the vehicle. I know they could have met my offer but as usual they had to go just a little more on the payments.
hondaboy
May 22, 2015
The people my wife and myself work with were very friendly and were able to work us through the new car buying experience. I was a pleasure working with Kamal and Maureen.
Chatham56
May 18, 2015
My wife and I came in looking for a new Honda CRV car but left very satisfied with a used one. Kamal Bawa was very understanding and attentive to our needs and did not pressure us one way or the other. There was no rush for time and there was no long drawn-out haggling over price. We said what we wanted to pay and they met it. Many times the service drops off after you buy the car and when you come back to pick up the car, they rush you out. But Kamal was very patient showing me how the bluetooth and pandora works along with all the systems. A very enjoyable experience and one that insures we come back for our next car to Madison Honda and Kamal.
22mmile28
May 15, 2015
I received excellent attention and service from Paul Fuchs. I was able to turn in my lease early and drive away in the car I was interested in. I switched the model of car this time with no problems. Paul was extremely helpful with getting the car that suited my needs. I wouldn't go anywhere else to buy a car.
Melissa
May 12, 2015
Needed a second car for my daughter who just started driving. I called Jacob who had helped with my car, and he was good enough to be on the lookout for a used car that would be safe and perfect for a new driver. A car came in, Jacob called me and my daughter is now happily driving herself back and forth to school and practice/games! Having a trusted relationship with a local car dealer and salesperson makes the process of buying a car a painless one!
Dee1
May 11, 2015
We were able to turn in our current lease early for a new lease. This is our 2nd lease with Madison Honda. Kamal worked with us to upgrade to a fuller featured CRV at a fair price. He was very helpful through the entire process and concerned with customer satisfaction.
Golfer15
May 10, 2015
Received excellent service and attention from salesman Paul Fuchs. Was not pushy and took the time to explain all features of auto. Long test drive. Fair deal. Easy transaction. Car ready as promised and the delivery process was not prolonged. Bruce Stanwoo
Arlene H
May 7, 2015
This was my first time buying at Madison Honda and it was a good experience. I was able to get what I was looking for at good price. Kamal was there to help me through this process making it as painless as possible and Al in Finance was really helpful and very friendly. I had to bring the car back for the remote start to be installed and detailing to be done , John and Sean in the Service Department were very helpful and the nicest people that you would want to deal with. I would go back there again and tell others to go. Everyone was very helpful
W9mel31atgmail.com
May 5, 2015
I recently purchased a pre owned Acura RDX from Jerry and Jacob at Madison Honda.They both were great and helped me make a choice on what vehicle was best for me.Al in finance helped it all come together buy getting me into the car financially that I could afford. I highly recommend Madison Honda and these all fine employees.
jason.hark
May 4, 2015
On 4/30/15 I leased another vehicle from Madison Honda. The experience was so easy and enjoyable. You want the best in the business, ask for Mo, he is friendly, knowledgeable and its like getting a car from a friend. He made the process which is usually time consuming and arduous, quick and painless. I highly recommend you visit Madison Honda, the product is solid, the people are true and the experience is with no pressure.
vitalet
May 2, 2015
My 5th purchase here - that should say it all. The salesman Kamal, once again came through on a great deal for me. And the experience was fast and painless.
taylorm1
May 1, 2015
My family has grown up getting cars from the same sales person, Rich Giordano, because we trust him to do what is right for us. Most dealerships, the turn over is like a revolving door, but we have found stability here and everyone to be friendly and accommodating. We would NOT keep coming back or recommend our grown children to deal with Rich and Madison Honda if we thought we were NOT getting the right deal and treated poorly.
Margaret Ann
Apr 30, 2015
Received excellent service on the lease of my 2015 Honda Accord. I chose to stay with Madison Honda because of the quality of service I have received over the past few years. No need to look elsewhere!
youreluckyiputupwiththis
Apr 28, 2015
The salesmen Jacob was very nice, he was not pushy, he was very knowable about the products. That sums it but, there's a 25 word minimum. ps, if you write a review you have to give your email address, only bad thing about the process.
JeanandJoe
Apr 27, 2015
My husband and I came to Madison Honda and had a wonderful experience purchasing our 2015 Honda Accord working with Kamal Bawa. Thank you Kamal.
jones621
Apr 26, 2015
We have downsized our family fleet due to retirement so we needed to turn in two and get just one. Our salesman,KAMAL has returned to Madison Honda and again helped us get it done quickly and enjoyably. We were dreading having to start all over with a new CS person but when we heard. KAMAL was back the decision to make the changes was a no brainer. He made it happen and gave us everything we wanted and then some. Al Rico made the paperwork and final financial decisions similarly painless and friendly. As usual Madison Honda has come through for us in the best way. No other car dealer has ever been this concerned and focused on our purchase and service. Please Madison Honda don't ever change. Good job!
Michael N
Apr 25, 2015
I bought a 2015 Honda CRV from Madison Honda. The sales person was Jaccob Feldon. Great guy, great service. Highly recommend. He was knowledgeable about the car and about the dealership service. He wasn't pushy. Very straight up honest person to work with.
Concrete-guy
Apr 21, 2015
Thoroughly enjoyed my experience purchasing a great certified pre-owned Honda! The car was made ready in a very nice condition. Almost like new. Also, Thanks to Kamal for setting the deal.
guptashri
Apr 20, 2015
Worked with Kamal and he was fantastic and made me very comfortable in closing the deal on my new Honda CR-V LX AWX 2015. He was very transparent on pricing and helped me close on a very competitive price.
jvorel
Apr 19, 2015
As a salesperson I can easily understand a salespersons emphasis on closing the deal.My salesperson was very focused on getting the sale which is commendable. His use of many exaggerations, over stating the truth and his pushy style repelled me and if I could I would choose someone else to work with next time. However I was very interested in the used Pilot as I knew the price was reasonable. Also the shop has a fantastic reputation and I wanted to see for myself it it was truly as good as I have heard. The bottom line is that the Service Dept is absolutely stellar and I am so glad I signed up for their lifetime membership to the Service Club. If I ever need a loaner car they are free and always receive a 10% discount on all parts and service. The service assistants are all helpful and I do not get the sense that I am getting any BS or sold repairs I do not need. I hope to buy my next new car from Madison Honda.
JVorel
Apr 10, 2015
Paul was an very friendly, informative and low pressure sales person who was very focused on what I wanted and made the transaction simple and easy. Madison Honda is a very professional company and I would not hesitate to recommend to anyone looking for a car. I bought a used Pilot last summer from them. I decided to buy a new car from them partly due to their support of our local baseball team but mostly because the level of service they provide when I need service. In my experience with car dealerships, the professionalism and overall experience at Madison Honda is without comparison in the industry.
melanielanfang
Apr 8, 2015
Worked with Jacob Feldon, and he was fantastic. Felt extremely comfortable purchasing my 2012 Honda Civic, knowing I was getting a good deal and a great car. The service was impeccable and I really ejoyed my experience.
Alex
Apr 7, 2015
Jacob Feldon did a great job. My old car was totaled and I needed a new one but I was not really prepared to be buying a car. Jacob was patient and talked me through the whole process, answered all of my questions, and gave me a fair price. He is a very knowledgeable salesperson, and was very efficient in making sure the process went smoothly. I'm really happy with the new Honda Civic I chose. I'll definitely be going back to Madison Honda and will recommend it to friends and family.Thanks, Jacob!-Alex
Debbie J
Mar 28, 2015
Fantastic service rendered to me ONCE AGAIN from Jacob Feldon of Madison Honda. This was my second lease of a Honda EX via Jacob. Three years ago I leased a 2012 Honda EX, and this past month leased a 2015 Honda EX. I would recommend Jacob to ANYONE who wants excellent customer service, complete knowledge of the product, and top notch professionalism. He is always there for me with any question I have....He really works with you and is so helpful in the process. I know I will be back to him again when the lease is up! Thanks again, Jacob! Debbie Jaxel 3/28/15
LenGilbert
Mar 27, 2015
Great dealership for buying cars and for servicing them. Have bought a number of cars there over the last 18 years. Just bought a '15 CRV and Paul made the process as easy as possible. Feel like I got a fair price, along with a fair trade-in for my old Honda. Keep it up!
Crv
Mar 25, 2015
This is the fourth car I've gotten from Masison Honda. The transaction was straight forward and I go a good price on my trade. The sales associate, Jacob, was very helpful.
jlieberman
Mar 24, 2015
Our Accord had broken down and needed $4K plus in engine repair. With a new baby we needed a bigger car for our family and Madison Honda worked with us to find a reasonable deal by trading in our car for a newer certified pre-owned CRV. Our rep Paul Fuchs worked particularly hard to find us the best possible deal.
pk
Mar 2, 2015
I have owned a Honda of one make or another since 1985. I have always been satisfied with the reliability of the car. When there have been repairs, they are done properly the first time and never need follow up adjustments. They track customer loyalty and provide rewards for servicing the car with the dealership. So, when it comes time to purchasing a new car, the deals are always superior.Of all the dealerships I have dealt with in the tri-state area over the years, I consistently find Honda to be superior to Toyota and/or Subaru, for example. Furthermore, it is generally well known that Madison Honda in NJ is one of the best of the best. Their service department is totally reliable and honest. The sales office is low key and low pressure and actually listens to the customer's needs and does it's best to provide outstanding customer service.Two days ago, I, again, decided to buy a Honda CRV. This is now my third since 2000. Mark Stocke understood my financial constraints, and without haggling or negotiating, did his best to find the best match for me. He is a consumate professional and made the entire process look easy. I was approved within minutes. Al Rico handled the paperwork with equal professionalism. Within one hour of walking into the dealership, I was driving away with my new car. I can't say enough about the stellar service I receive at Madison Honda.
Dambra1017
Feb 27, 2015
I got to test drive a honda si. It was perfect. I went back a couple days later and bought it and have been in love ever since. The employes are great, I had a salesman named mark he was very nice and knowledgeable.
Arks
Feb 26, 2015
Our experience with madison honda was very good. Paul did a nice job. He took care of us and explained very good. I will recommend Madison honda.
Bdzrm
Feb 20, 2015
We might drive him a bit crazy each time....but we always drive away with a new car in the end. We bought our fifth Honda from Jacob 2 weeks ago...(4 leases and now a buy)Thanks for your patience! You know we wouldn't buy a Honda with anyone else.Also, we love the great service your dealership provides.
perniola
Feb 17, 2015
I reached out to my trusty salesman Paul 'Roman' Fuchs. I was in need to help. My brother had recently passed away and I was trying to help his wife, my sister-in-law, to get out of 2 toyota corrolla leases. Both leases were only mid-way through, so they were essentially upside down (we owned more than the cars were worth). The toyota dealership, as well as Toyota finance, gave us no options to get out of the lease, none. Even a death of the owner does'nt mean anything.However Paul, and Madison Honday, helped me. They were able to buy out our 2 corolla's from Toyota Finance, and get my sister in law into a brand new 2015 CRV. This was a huge help to my family during a very difficult and emotional time.
BROZ
Jan 21, 2015
Working with Rich Giordano, at Madison Honda, is a real pleasure, he is extremely knowledgable and helpful, after enlightening me on all the new upgrades on the Honda Fit, I quickly purchased my second Fit from Rich Giordano. Between myself and my wife Rich has assisted us with four Honda's, and we couldn't be happier. I always recommend everyone to seek out Rich, before they buy any vehicle. Rich Giordano is a credit to the Honda family, and an asset to the Madison Dealership.
jhonda11
Jan 17, 2015
Jacob Feldon and the rest of the Madison Honda team was great. This is the second time I brought a car from there and I am even happier then last time. Jacob was so friendly and so helpful he got be the best deal in the entire state. I checked. If you are going to buy a Honda anywhere on the east coast see Jacob Feldon first. We have two accords and when we need two fix one we go to the repair center and we ask for the great Jimmy to work on our car.
bfnovak
Jan 13, 2015
This is my ninth Accord (maybe tenth), all from Madison Honda. Their service is No. 1. Love the convenience. Car has been reliable as well.
donna
Jan 7, 2015
We have been doing business with Madison Honda and Jacob for over ten years. In that time, we have leased six vehicles and recommended the dealership to our friends. Each time we visit the dealership, we always ask for Jacob and are treated with utmost courtesy and professionalism. He is knowledgable about the product, straightforward, and efficient in all of his dealings with us. Technology is not our strength, and we have actually gone back to have him re-educate us on the use of the hands free, bluetooth feature.We love the Honda automobile and Jacob is "our" salesperson. He deserves our highest recommendation.
fareeda
Dec 24, 2014
It was a very good experience and everyone was there to help and specially Mr,Mohsin Razvi,evey department is very helpful,Maureen Walters and other man from finance department
Dave b
Dec 23, 2014
I bought a CRV-EX from Carlos Guerrero and Alex Pribula. Both gentlemen were very professional, helpful and a pleasure to deal with. They spent enough time with me going over different models answering questions and explaining features to be sure I got the vehicle that would best fit my needs. Madison Honda was recommended to me by a friend whose family have purchased three vehicles there for both their buying and service experiences and I understand why. I am looking forward to enjoying my new vehicle for many years/miles to come.
comradebrent
Dec 16, 2014
I had a great time at Madison Honda. Bought a Civic from Alex Pribula and he was very helpful. Everyone was kind and really listened to what I wanted from a car.
Honda Accord Sport
Dec 13, 2014
Great facility and customer service at Madison Honda I highly recommend this dealership. My salesman Alex P was amazing as well as Hector.
abehlmann
Dec 11, 2014
I bought a Pilot EX-L 4WD from Paul Fuchs at Madison Honda on my birthday last year and was completely thrilled with the dealership and the buying experience. After 30,000 miles in a year and a half, I decided to replace my Pilot with an EX-L 4WD with navigation. Paul, Hector (sales manager), and Al (finance) made the experience painless yet again. They had to locate a car because I wanted a hard-to-find color. When the vehicle came in the next day, I arrived to pick it up and all of my financing paperwork was ready to sign and go. I was previously the CFO of a group of auto dealerships, so I'm picky and value-conscious. I won't go anywhere else for a Honda.
Jaxxson2
Dec 8, 2014
We lived about an hour away and this dealer was recommended. Leon spent all day with us and our 2 year old and was fantastic from beginning to end. He walked through each detail and never rushed us, even if we were there for 5 hours!! Everything in their control was super easy and smooth. Next car purchase will definitely be from Madison Honda!!
terrydebo
Dec 7, 2014
It was a great experience dealing with Jacob Feldon when I was looking for a new Civic. Jacob was pleasant, easy to work with and was able to get the car I wanted. I received a follow-up call from Jacob a couple of days after picking up the car. I would recommend visiting Jacob for a stress free purchase.
dprabhutcs
Dec 2, 2014
These guys are very professional and the buying experience was great.My wife and kid liked the way they showed us the car and they knew the products they sell (this is a plus compared to other dealerships).
quinntl
Nov 14, 2014
Paul Fuchs was very helpful in purchasing our new car. He was knowledgable about the car, helpful in deciding what features we wanted/needed, did not try to upsell us and worked with us to get a fair price. He took great care of us! We are long time Honda owners and are enjoying our first Pilot thanks to Paul!
njfarmchick
Nov 13, 2014
He was friendly from the moment I pulled in with my father. Listened to everything that was important to me in my new car purchase. He also knew he was in competition with 3 other cars. A major part of my Honda choice was final price in comparison to my other choices but Paul's pleasant demeanor really won us both over. He was honest, funny, answered all my questions, and worked hard to give us a good price. I never felt slighted as a woman buying a new car by anyone in this dealership. Great experience!
gmolchan
Nov 11, 2014
Our family has been going to Madison Honda for years. Jacob Feldon has been our guy as long as I can remember. He has taken great care of our family and it is always an easy experience. Jacob always takes care of all of our needs. The service department is fantastic and very professional. They have a great system where if you wait, you know the status of your vehicle as they work on it and I never have felt any work took an unreasonable time. Maureen in the finance dept made everything easy and got us in our new vehicle without haste. When we need a new vehicle I never even bother to look anywhere besides Madison Honda.
DerrickGagner
Nov 8, 2014
Amazing staff... Great experience overall.. Paul Fuchs was super helpful. Love the Madison Honda team. This is my second car from them! I lOVE the Honda brand. Right when you walk in the door you feel the love. Its not that cheesy, overbearing pressure that you normally feel from a car dealership. They truly treat there customers right. If you want to get a great car, from great people. You have to go here... I stand by them 100%. Derrick
jkitchell
Nov 6, 2014
I bought a used car from Madison Honda. The Salesmen Jacob Feldon was good to deal with. I purchased a vehicle that had bad tires. On the lot, the tires were Armor alled and looked really good. Good enough that the salesman even commented how good they looked. After driving the car for 2-3 weeks the armor all wore off and the tire walls were rotten and cracked. The vehicle barely passed inspection because of the tires. They had the minimal amount of tread required by law. I contacted the dealer and spoke with the used car manager and was told tough. Since the tires passed inspection in Pennsylvania they were my problem. The tires might have minimally passed inspection but were dangerous and bad. I was going to use Madison Honda for an additional purchase but will be going elsewhere.
mshaps
Nov 5, 2014
Jacob Feldon at Madison Honda was a pleasure to deal with. We are repeat customers to Madison Honda and look forward to being customers in the future.
TS
Oct 22, 2014
Probably the best Honda dealership in NJ. I had a very nice experience interacting with the people out here especially Brian. He was a thorough gentleman. He was not at all pushy like some of the other salesman I met in other dealerships. He has a a good knowledge of the cars which helped me tremendously in picking up the right car. He has gained so much trust that probably the next time -- I will just go on his recommendation and may not even need to do atest ride. Thanks for making this process hassle free for me. Keep up the good work.
ajsmb
Oct 22, 2014
Most dealers have polite employees, clean service areas, along with coffee and TV. There is nothing special at this dealer. They write up your service work right in the service bay, which is very noisy. I can deal with the noise, and even their attitudes, but not the rest... As far as service I've experienced much better. I'm going on a "three strikes and you're out" policy here and the 3rd strike is what prompted this review, the 6th strike is what promoted the ONE star. We had the engine light go on multiple times and they blamed it on bad gas. Then when it went again for a 4th time after a gas tank flushing and new tank of gas they figured it out it was something to do with the tank where the filler neck is. When we got our car back we Googled the problem and it came right up as a common issue. We had our SUV detailed there and the back of the inside was still dirty! We actually brought it to the attention of the manager, who after running his fingers along the ledges and having lots of dust on them, agreed and gave us half off the detail. We had a leak in our car which they said isn't covered by warranty. They insinuated we left the windows open (we did not) because they couldn't duplicate it with a hose, and will cost $1500.00 to diagnose. We decided to Googled that problem too, and immediately found a common problem of a drain being clogged behind a mudflap. We took the mudflap off and fixed it ourselves in 20 minutes. I don't believe for a minute the dealer didn't know about this issue, but they would've been happy to take our $1500 to "diagnose" the leak.Adding a 4th strike. Our car recently started making a noise, and a few days later our battery died. Madison Honda said our the alternator needed replacing; It was under warranty and was repaired as such. They did not replace the serpentine belt nor did they mention it to us but they said we needed the timing belt replaced. When we got the car back it was still making the noise so we brought the car back. They then told us it's a noisy serpentine belt that needs to be replaced. If this belt, which goes around the alternator, was bad why weren't we told of the need for replacement while the alternator was just removed? So now we are supposed to pay for labor for them to remove what was just done to put a new serpentine belt on or have the timing belt replacement done.Our car was due for a timing belt. It wasn't overdue for this service, we are less than 100k miles on the car and are within the normal range for this service, so we planned on having it done anyway. As soon as we got the car back from Honda we had a mechanic friend listen to the noise over the phone and he immediately knew that is was the timing belt tensioner, not the serpentine belt or timing belt itself. And now a 5th strike. The tensioner is under warranty per HondaCare (we called), but Madison Honda was insisting on a $900+ job. We went to a different dealer, had the timing belt change service and had the tensioner replaced under warranty, cost $500. The serpentine belt which Madison Honda insisted was the problem didn't even need to be replaced. And strike 6? The new dealer made it a point to show us our battery will need replacement soon, that there seems to be some leakage of acid. Why didn't Madison Honda point this out to us when they replaced the alternator?Our neighbor went to Madison Honda because a power window stopped working. Madison Honda wanted $1000 for a repair. They decided to try a local garage instead and the mechanic fixed the window with a simple sensor, did an oil change, replaced a headlight, and rotated the tires- all for $300.We used to get a loaner car with any warranty repairs that we needed done, but no more. We had to pay $100 to join a "club" to get a loaner with any service, warranty or not. Sounded good but the problem is when you need service on your car, unless you can schedule it a week in advance there is a good chance no loaner is available... Not all service is scheduled and planned, so unless you can plan when your car may need to go in you won't get that loaner. I was in the service bay and I heard them giving the "details" to another customer. I calmly interrupted and let him know our experience, and that he may not always get a loaner when it's needed unless scheduled in advance. The attitude taken on by one of the service reps showed me they didn't like that one bit. Our new dealer gave us a loaner for the timing belt/warranty repair we had done no charge. Feeling ripped off by Madison on that one.This is all proof to me that Madison Honda is all about pulling in as much money as they possibly can from unsuspecting service customers. We'll never go back and will drive the extra 15 minutes to another dealer, where we had a completely different experience. If you choose to go to Madison, question everything they tell you and Google your problem first so you know what really needs to be done. Don't say I didn't warn you.
beth6366
Oct 18, 2014
This is the first review I have ever written on-line. I usually don't bother and feel it's a waste of time, but this experience was so terrible that I felt compelled to let others know that spending your money at Honda of Madison is actually infuriating. I wish there was more I could do, but this review will have to do. I was there with my significant other, as he had purchased a used car a year and a half ago and was getting his regular tune-up (which we were paying for-despite the xxx across the street being cheaper). We noticed a while back that the paint was peeling on his car and figured we would just bring it up at his next tune-up. I did my research and saw that this is a common problem with Hondas, so I figured the dealership would acknowledge this problem and at least offer to pay for some of the defect. I know that the dealership doesn't HAVE to offer to cover this, but I figured as any good business person knows they would eat this small cost as the continuous use of their auto repair shop and potential sales in the future would easily make up for it. I could not have been more wrong. They were beyond rude refusing to cover the cost saying it was our problem now since we had had the car for about a year and a half. I thought it was telling that a year in a half is the expected life of a paint job. They also refused to acknowledge that this was an issue with Hondas, despite me showing them message board after message board about this issue. It is frustrating enough to be sold an inferior product, and then for the dealership to take zero accountability on top of that is inexcusable. I would implore you to go to any dealership but this one to buy a Honda. I haven't lost my faith in Honda, but if you are going to purchase one steer clear of this dealership. Businesses like this do not deserve a penny of your hard earned money. I have never felt so taken with a purchase.
bri_carcione
Oct 15, 2014
Jacob Feldon is the best - if you need a new car please ask for him! In 2007 Jacob sold me my 2004 Accord. After a scary experience that the transmission went on the Accord I was not in the mind frame of having to buy a new car. I went and saw Jacob right away and he took care of everything. I told him exactly what I wanted and told him I had a budget. He took care of my spoiled car needs and also was easy on the budget. I had a great experience in 2007 and again last week. I am thrilled with my 2013 Honda CRV. Jacob should be recognized for his professionalism and understanding of my needs during a stressful time. Thank you Jacob and Madison Honda.
Artbmj
Oct 5, 2014
I worked with Jacob Feldon at Madison Honda to buy a used car. He made himself available at all times and worked tirelessly to get me great financing options and a good deal. He was a great sales rep who was honest and hard working. The entire team at Madison Honda worked very hard and closely with me to help me find the vehicle I needed at the price I wanted. I would highly recommend Madison Honda and especially Jacob. Great experience all around!
Queeny1717
Oct 5, 2014
This is my 3rd Honda Accord with Madison Honda. I have recommended them and had my sister and brother-in-law both buy a car from them. Everyone from the sales reps to the maintenance dept are so friendly and caring about your needs. Especially my sales rep JACOB FELDON. He followed thru with calls and appointments and I would recommend him to anyone interested in a Honda. I consider Madison Honda & all it's sales reps a CLASS ACT!!!
Needer79
Sep 27, 2014
This was our third purchase from Madiosn Honda and our second with Mark Stocke. The buying process was very easy. Initially they didn't have the car in the color/trim level I wanted. Even though we could have bought it from another dealeship Mark offered to see if they could locate what we wanted. They were able to locate, add our extra options and have the car ready and detailed in no time. Great experience from start to finish. Thanks again!
lynnkeller31
Sep 24, 2014
This is my 5th Honda with this dealership and with Sales Rep, Jacob Felden! I have recommended him to my coworkers and they have thanked me!
Richard Farber
Sep 22, 2014
Madison Honda, David Lee and especially Sam Shehata comprise a small but vital part of an overall excellent dealership. They and their service and support associates make the automobile buying and owning experience one of enjoyment instead of confrontation. Thank you and please keep up the good work.
nesenterprises
Sep 13, 2014
This was our third car purchased at Madison Honda and our second experience dealing with Paul Fuchs. Paul is a professional from start to finish. He is personable, knowledgeable and "no pressure". On the sale, he explains all the details and after the sale, he demonstrates everything. He invites questions and is patient in his explanations and invites us back if we need to go over the car again,I will always buy any future car from Paul only and do not have a single hesitation in recommending him to my friends.
Tiffani83
Sep 11, 2014
I went to Madison Honda for an oil change and ended up purchasing a 2012 Civic, Sam's good. He listens to what the customer wants, keeps it in the back of his head, and tries his absolute best to make it happen. His memory is absolutely amazing. He's straight to the point and very thoughtful. He was kind enough to call me and wish me Happy Birthday 2 weeks after my purchase. I think it's also worth noting that during my entire transaction I couldn't help but to notice all the positive customer ratings posted in Sam's cube. This guy's good. Real good. Madison Honda's lucky to have him.
JanelleV
Sep 6, 2014
Thank you so much Jacob Felton for your excellent customer service and helping us pick the right car we love it and all your help was greatly appreciated!
mattobet
Sep 3, 2014
My husband and I worked with Jacob Feldon, and had the most pleasant car buying experience ever. Mr. Feldon was professional, pleasant and knowledgeable, and in no way pressured us into our purchase. I wouldn't hesitate to come back and work with Mr. Feldon again, or bring family and friends back, because I know that all questions will be answered and the process will be smooth and pleasant.
rgrote
Sep 3, 2014
Rich Giordano was an abolute pleasure to work with. Rich was the ultimate professional and made the purchase process very smooth. I was able to get a great price on my new Honda and and a fair price for my trade. I would absolutely recommend Rich and Madison Honda to anyone I know!
jctom
Sep 2, 2014
We have been customers of Madison Honda for over 25 years. The folks there have always been friendly, knowledgeable and skilled in their work. Recently we purchased a CRV. We worked with Jacob as we have done before. He is great to work with not only because he is knowledgeable and friendly but he is also patient and has a good sense of humor. We worked with Mike in finance. We enjoyed working with him because he didn't try to convince us we needed all the extra warranty coverage available.
bzirl
Aug 28, 2014
Every time we've come to Madison Honda, Jacob has made our car shopping experience a pleasure. Each step of the process has gone smoothly and his knowledge and warmth makes it feel like you are his only customer! We just leased another Honda Civic and couldn't be happier. That makes it something like 7 or 8 Hondas we've gotten with Jacob's help over the years! He's the best!
Felicia Naidoo
Aug 27, 2014
I went to Madison Honda last year looking for a car and Brian was kind enough to take the time to explain everything to me in detail, making sure that all my questions were answered. I ended up having to go back to get another vehicle because I was in a bit of a bind and Brian and Al went ABOVE and BEYOND to make sure they were able to accommodate my needs getting me into a vehicle as fast as I needed it with the least amount of hassle. I would DEFINITELY recommend Brian, Al, and Madison Honda to anyone who is looking for hardworking and trustworthy people to purchase a vehicle. They made my experience as smooth as possible and I'm truly grateful for that.
Rachel F
Aug 25, 2014
I went into Madison Honda to trade in my Hyundai Elantra for a Honda Accord. I worked with Jacob in sales and Mike in Finance. They gave me a fair deal on my trade in (considering the fact that Hyundai 's hold no value.) Jacob was very knowledgeable and worked hard to get me the monthly payments I requested. The price of the car was negotiated well, and quite painlessly. Jacob laid out all of my options and made sure I understood exactly what was going on. I was swindled by a dealer before so I was very cautious with every signature and contract I signed. I wasn't pushed toward a lease, or any length of time for finance. When it came time to finalize my contract with Mike, the process was so easy, and stress free. No one pressured me into warrantees, clubs, or extra packages. My credit score has jumped exponentially from the last time I purchased a vehicle so my interest rate was just where I wanted it to be! I enjoyed the experience and would recommend the dealer to anyone looking for a new/used Honda. Thank you to the entire staff at Madison Honda!!!!!!
snzimmer
Aug 22, 2014
I was in the market for a used car, and decided to splurge on a certified pre-owned Honda Fit. I was happy with the price we reached, although it did include a $900 cosmetic package that you can't decline. Jacob was friendly and helpful throughout the process. However, I took the car to be looked at by an outside mechanic, and they found a few minor issues with the car that should have been addressed by the 150 point certified pre-owned checklist. Madison Honda did not fully apologize for those issues. I have no complaints with the dealership besides this experience.
RicardoT
Aug 21, 2014
My lease was almost up on my civic and I wanted to see what my option where, so I took a trip out to Madison Honda. Paul explained to me my options (putting the customer first). Paul gave me great options with great prices. Needless to say that no dealer around the area beat the price Paul offered and most importantly dealers now a days doesn't people the customer first. But Paul at Madison Honda does! So if your in the market for a car, pay Paul at Madison Honda a visit.From: Ricardo T
Ricardo t
Aug 21, 2014
My lease was almost up on my civic and I wanted to see what my option where, so I took a trip out to Madison Honda. Paul explained to me my options (putting the customer first). Paul gave me great options with great prices. Needless to say that no dealer around the area beat the price Paul offered and most importantly dealers now a days doesn't people the customer first. But Paul at Madison Honda does! So if your in the market for a car, pay Paul at Madison Honda a visit. From: Ricardo T
ginzee
Aug 20, 2014
I went to Madison Honda today with the hopes of leasing my 3rd Honda Pilot from them. Unfortunately, Management decided to do a bait & switch on me which resulted in me leaving the dealership - never to return and never to recommend them to anyone again.All conversations were about a 2015 model. I test drove a 2015 and the salesperson, Sam, agreed we were talking about a 2015. The "Manager" came back and said the deal was for a 2014. This was after another manager - Theresa, had told me when I entered the dealership, that they had no 2014's left and that Ronny had worked the numbers up on a 2015. Madison Honda - proving once again that buying or leasing a car is an experience that leaves you feeling like you are being ripped off and in need of a shower. Don't let the location fool you - they are no better than the highway dealerships.
jan123456
Aug 19, 2014
I bought a used Mazda5 at Madison Honda. He welcomed me right after I got there. His knowledge and explanation made the purchasing easy and efficient. I traded in my 2003 Honda Odyssey with ease.Thanks, Sam!P.s. the car has been serving my family very well.
jjc1019
Aug 13, 2014
My wife has leased from Madison Honda for years and always had an excellent experience. I leased a new Accord with the help of Paul Fuchs a few weeks ago and again the experience was a pleasure. Paul explained the car very well and was very willing to work with me to come to a fair deal. The usual stress involved in going to a dealership does not exist at Madison Honda.
Ralphmiano
Aug 11, 2014
My wife and I bought a fully loaded Accord with the wonderful help of Diu Sabini. We have bought many cars over the years and Diu was by far the best car salesman we ever worked with. He was very knowledgable about the various features on the car. His explanation of the GPS/Navigation system was a very good start in understanding a very complicated system. We was willing for my wife to come back to the agency for lesson #2 which helped her very much. Madison Honda is very fortunate to have Diu in their Sales force. I also want to mention Maureen Walters in your finance department who made the " financial Paperwork" a breeze. She is a true professional.
jkitchell
Aug 8, 2014
Jacob Felden was a pleasure to work with. He was honest and very personable. He was very willing to work with me and I am very happy with the car that I purchased. Jacob is a gentleman and I would recommend him and Madison Honda.
markstocke
Aug 5, 2014
on my fourth honda the accord has been great every time the salesperson was very nice to deal with and helped us with all our issues so we could put another deal togethermadison honda and their personel have been consistently successful to work with for the last 6 years
bwegan
Aug 2, 2014
I had a good experience in buying a card at Madison Honda. The salesman, Jerry, was great to work with and honest with us about the car. We felt he was willing to work with us and we are very happy with the car we bought. I would certainly recommend Jerry to others. He made sure the car was in working order and picked me up at the train station when the car was ready to be taken off the lot. It was a good experience.
kpmac34
Aug 1, 2014
Great experience dealing with Madison Honda! Efficient, knowledgeable and fair. We love our new 2014 CR-V! It's our very first Honda & we are happy that we tried it out...and fell in love!
bmccorki
Jul 31, 2014
I just leased a CR-V from Madison Honda and my salesperson, Diu Sabani made the experience easy and pleasant. From the time I walked in the door Diu made me feel that I was listened to, he was responsive and informative, with no pressure. I was not railroaded into a car selling process. I had already visited another Honda dealer and left them feeling frustrated so I drove the extra miles to visit Madison Honda, from whom I bought a Civic 3 years ago. It was worth the drive. Dui provided me with more information that I expected regarding the CR-V; he even spent time with me setting up the phone controls and going through all the gadgetry on the car. We worked out the financing to my satisfaction. I left the dealership feeling happy, which is not what I expected. I love the car and couldn't be happier.I have to mention that Dui went over-the-top in his customer service for me. When I got the car home I discovered something cosmetic that needed to be fixed. Dui drove to my house to take a picture of the car in order to save me having to drive over to the dealership. A replacement part was ordered so that when I showed up a day later and the issue was fixed. Who provides this level of service? It is rare - and much appreciated. I am a satisfied customer who will continue to do business with Madison Honda.
osearchwell
Jul 30, 2014
Garrick did a wonderful job from day one, he always called and made sure that everything was on track for my purchase. He even helped me get approved for my car, which was a wonderful surprise for me. I greatly appreciated his consistent attention before and even after my purchase. Madison honda has wonderful employees.
sungar
Jul 29, 2014
I had an excellent experience with Diu Sabani and Madison Honda. I purchased a 2003 Honda Civic from them at the end of May and just concluded a 5000-miles cross country road trip, and it runs wonderfully. Diu actually drove down in the car to my house so we could go to an independent mechanic I chose to have him look at it - and when the mechanic saw that the driver's side seat belt buckle was sticking, Madison replaced it with a new one for free. Diu's a great guy and they gave me a fair price for a car that runs extremely well. What more can I say?
David Philley
Jul 27, 2014
My salesman, Mark Stocke, has helped me with two purchases at Madison Honda. He is the best car salesman I've ever dealt with. Professional, no pressure, calm, always a smile, informative about his product; just the best. Madison Honda is also a top-notch dealership, both in service and in sales.
wwllkk
Jul 19, 2014
Car shopping in general can be frustrating, confusing and time consuming. Added pressure to get the darn car as quickly as possible just to keep the kid from nagging only adds to the frustration! Compound the situation with the desire to structure a one pay lease deal only makes the situation doubly confounding. One would think that if you paid for all the lease payments up front, the manufacturer would give you the best possible lease terms, and would be thrilled to get the money now rather than wait. Apparently car financing people don't look at things the way other, normal, finance structurers look at debt & risk. Madison Honda turned out to be a pretty good experience as they softened the car finance mystery and delivered on the deal terms I desired. It took a bit more time, but in the end everyone walked away happy I guess.
Eric904s
Jul 18, 2014
I went to buy a new accord at Madison honda and Jacob feldon the salesman was a pleasure to work with and would recommend him to everyone. He's straight forward and met every need!!! I'm very happy!!!
Yaqalp
Jul 16, 2014
Went in to purchase 2014 Si. Prior to my visit, I had checked out two dealerships before visiting Madsion Honda. Diana A. and Madison offered me the lowest price. The Si I wanted with all my options was not in stock, so they special ordered my vehicle on May 10th, 2014. Told me up front to expect the car to be delivered in early July. Surprise, surprise I got a call on June 20th that my car was ready to go. This made me very happy as you would expect. When I went to pick my new car up, Diana A. took her time explaining all the options and particularities of the vehicle. It put me ahead of the curve in understanding the cars options. I would like to thank Diana immensely for her assistance and attentiveness. She made me feel great to buy a car from Madison Honda. I will buy again from Madison in the future.
Caraven17
Jul 15, 2014
We had a good experience with this dealer. The sales associate was patient and knowledgable. We were shopping around and did not intend to purchase the car that day, but Jacob was sincere and gave us a fair price. He spent enough time with us and addressed all our concerns. This is our first Honda vehicle, and we are glad everything went smoothly. E.D Morristown resident
MadisonResident
Jul 14, 2014
Last October I had to quickly make a new car purchase, as my old car had a dead transmission that I was not willing to replace on a car with 250k miles. So, I had the car towed to Madison Honda the day it broke down, and went the next day to buy a new car. When you drive cars until they die, that's how you do it. :)Well, Madison Honda took me for a chump. They tried every low-level, slimeball trick in the book to pry their greedy little hands into my wallet. First, I had to tell the salesperson that was assigned to me (by the service department, mind you...) about 15 times that I was not interested in leasing a car. He pushed so hard on this fact, that his bonus for the year must have been tied to it and I was his last chance. I don't lease cars. I drive them until they die and are too expensive to fix. I finally got that through to him, and came in to test drive a certified pre-owned Honda Accord that I had found online. While taking the test drive, there was a certified pre-owned flag on the same car (remember that). When we went in to negotiate the price, Madison Honda's price was $2,000 OVER what every fair price for that car was listed for. It took me two hours to reach a FAIR price - not even a good deal. I signed a contract for the car, and thought it was all finally over. I should have left.Now it was time for financing. I had done my homework and stopped by my bank to get a pre-qualified 2% interest loan. At Honda, the salesperson came back and claimed a "great deal" with a low monthly payment that was $80 more than I told him I could afford (and what I had worked out prior on my own). I asked what was making the payments so high, and found out that he had added a whole bunch of extra crap that I never even asked for. Gap insurance. Honda Club membership - you name it he added it. Annoyed that I never even asked for the stuff, and that he was dishonorable and did not tell me he added it, I demanded that he take it out. He then fought me for another 20 minutes on it. It turns out, the Finance manager also had a hand in jacking up the monthly payment since he decided that I would enjoy paying double the interest rate I was qualified for. He quoted a 4.5% interest rate, despite my stellar credit. I told him I wasn't paying more than my bank's rate, since I could just walk down the street and get that loan. Magically, after a 20 minute discussion with three managers, they "did me a favor" got me the 2% I was qualified for. Another dishonorable person. I should have left.But, I stayed for some stupid reason. And now the day had just begun. As they were doing 'paperwork,' the salesperson came over and crossed out the certified stamp on the contract (that I just signed) and said, "sorry, we made a mistake, this car isn't certified," and then tried to play it off as if everything was OK. I freaked out. Not only did he make a change to the contract that I had signed, but we negotiated the price over a certified used car. He even Googled the price difference between a certified used car and a regular used car during the negotiations. I was ready to leave, and got up to leave, when the salesperson asked the all important question - "what can we do to make this better?" Well, I ended up getting a FAIR price (not a good price) for a regular used car, and paid $1,500 extra for a HondaCare warranty to make up for the fact that it was not a certified car. I do believe what is described above is the classic case of bait and switch. You advertise a car and pump it up, then jump to a less desirable car and try to keep the price high. In this case it was the same car, but incorrectly advertised and sold as a certified car. I should have left, and gotten a lawyer and called the state authorities.The reason that I was given for the car not being certified is that the dealership didn't want to pay for new tires - and that was the ONLY thing wrong with the car. Yeah, right. Well, within the first week I found out that the brakes and rotors (on a car with 28k miles, mind you) were also shot. I've owned the car for less than a week, and I was already looking at two major repair/maintenance bills. I wanted to buy a certified car so that I could go a year or so without a major repair. After storming into the dealership and making a scene, I got the brakes and rotors replaced for free. This is the only thing they did honorably. I thought all was finally done. Until... they lost my license plates. The plates were supposed to be transferred to the new car, but somehow went "missing." I don't take issues of identify theft lightly, so that was a trip to the police station to file a report of missing/stolen license plates. I thought I was finally done. Until... I had (and still have) MAJOR ENGINE TROUBLE. Thank god I got the HondaCare warranty, cause now the car has a major issue. When I start the engine from a cold start, you hear the engine grind for 5-10 seconds until oil reaches the VTC actuator part. This is, surprisingly, not a recall issue yet. I brought the car in to service and was told that they would need to replicate the issue. The problem is, this only happens on a cold start when the oil has left that part. I would need to leave the car overnight for them to hear the "rattle," and get a loaner car. But, the loaner car is only available as part of the Honda Club that the salesperson had attempted to sneak into the contract when I bought the car. Pissed, I call Honda of America (corporate) and asked what they could do. I found out that my Honda Care warranty covers rental cars. So, this is now the SECOND time Madison Honda tried getting me to join their Honda Club, and is now a duplication of insurance that I already have. UPDATE: I brought the car to Joyce Honda in Denville, NJ. They immediately said the VTC actuator was the reason for the noise, and offered a loaner car for free while the noise was formally diagnosed. It's refreshing to bring a car in for service and not have the service manager look at you like you're an idiot when you describe a very common known issue with this model. I bought this car in October of 2013, and now in July of 2014 I'm still pissed enough over the whole experience to write this. Next time I buy a car I'm bringing my lawyer and recording the entire experience for later review. It won't be at Madison Honda.
eMikeSquires
Jul 13, 2014
Jacob Felden helped us buy the right Honda Accord at the right price at Madison Honda when we needed it. We were looking to expand our family's very positive Honda experience with a second Accord in a more recent model year. Jacob found the car we were looking for and provided us with the confidence to make the purchase of the certified model that met our needs. Now we're a two Honda Accord family (both purchased from Madison Honda), and are really enjoying our dependable and stylish transportation.
bista
Jul 12, 2014
Jacob at Madison Honda was an absolute pleasure to work with while purchasing my new Honda Civic. He was very friendly, knowledgeable, patient and even provided a follow-up call after purchasing to see how I liked my Civic thus far. He infomed me that if I had any questions or concerns, not to even hesitate to give him a call or show up. I felt more confident as a new car owner after Jacob went over & demonstrated all of the novel features with me. Thanks to Jacob & Madison Honda, my experience there was stress-free and a pleasurable one.
t.m.white03
Jul 6, 2014
I worked with Sam Shehata at Madison Honda and am very happy to recommend him as well as the dealer. Everyone there is friendly, reliable and informed. We went in there for a used (first) car for my college age daughter and were given timely service and attention. We walked out with a nice Civic along with a FIT! That was not expected but the deal was too good to pass up! Go for it!
labuono
Jun 25, 2014
Sam at Madison Honda was Fantastic! My husband and I went in for some information and we came out with a new car. Sam and other Madison Honda representatives worked diligently to get us exactly what we wanted. If you are looking for a Honda, please go to Madison Honda and ask for Sam!
kevinoates6
Jun 21, 2014
I wanted to write to let you know that we had a wonderful experience working with Paul Fuchs who helped us purchance a car at Madison Honda. Paul is very knowledgable, professional and patient and was so helpful to us. He made it easy to buy a car which can be very stressful and confusing. It's obvious that Paul is also a good man who cares very much about helping his customers. Paul is a credit to your business and I trust Madison Honda appreciates and values him! Thank you!
mgrover
Jun 19, 2014
My family has been going to Madison Honda for almost 10 years. This purchase was the 6th Honda from them(3rd used). Even when we moved farther away, we continue to use them for servicing so it was natural to go to them to purchase a car. We worked with Mark Stocke. Very nice for a salesman, I felt he was engaged and interested in our business from start to finish to present. My only complaint was that I was told we could not purchase a car listed on their website that was located at another dealer(why show a car I cannot purchase from you? I do not want to purchase from a different dealer I do not know). Otherwise everything went well. Any mess we noticed while test driving the car(from other test drives) was cleaned before purchase. The Sales manager/Finance guy was ok, a bit pushy on the add-ons, but shopping for a car can't be too easy, right? Overall I feel it was a fair price, for a great car, from a trusted dealership, and sold by a nice employee.
joe.delaura
Jun 14, 2014
I worked the framework of a deal before i went in this dealership. I met with Rich. Rich was pushy, rude, and not understanding. His attittude completely blew the deal for the dealership. I wouldnt an apple from him, let alone a car. His attitude is a reflection of the quality of employees that they hire at the dealership. Buyer beware. Stay away. Terrible experience in Madison.
BobHerzog
Jun 13, 2014
The purchase experience at Madison Honda was Great. My sales representative Rich Giordano was second to none. Rich worked with me showing me several different vehicles and options. He walked me through the entire process and went out of his way to make sure we were purchasing the vehicle that best suited my families needs. Rich helped me find a quality vehicle that suited our needs, in a very timely fashion, for a great price. Although I have previously purchased vehicles from Rich and Madison Honda they went out of their way to earn my business once again.
Ppara
Jun 11, 2014
I had the pleasure of working with Diana Artesona and Al. I would highly recommend both of these people. This was the first time I bought a car on my own and they made it so easy for me. They talked me through everything before any papers were signed. If you are in the market and live in the Madison area please stop by and ask for Diana
imluvnlife
Jun 10, 2014
From start to finish our experience with Madison Honda was excellent. The process started out as an internet inquiry as I knew exactly what model & color I wanted. This was a new leased vehicle for my wife and I did not want to except anything less than what she wanted. When Madison Honda contacted me they made the entire experience easy and positive. There was a moment in time when a Black Pilot was not available. They asked me once politely if I would be willing to accept a second color, and I was not. However, they listened to my concern and pounded the phones until they found a black Pilot. Thank you Madison Honda for a job well done. My wife is very happy in her new 2014 Black Pilot. Awesome experience!!!Ira & Patty
cgalusha
Jun 9, 2014
Kamal and the team at Madison Honda were great to work with. They were upfront about pricing and honest in the process from end-to-end. Kamal had an excellent knowledge of the vehicle and when I explained my urgency to minimize time in the dealership, he fast-tracked as much as he could and made sure everything went smoothly.I'll definitely recommend Kamal and Madison Honda to others.
jwlarkin
Jun 8, 2014
I had made offers on two vehicles previously but both were sold before I could get to the dealership for a test drive. I began getting discouraged but kept checking the dealer's web site for a suitable value. I found two low mileage certified vehicles and made an offer on one, a Fit, which the used car manager felt was too low. I then test drove an Accord and knew this 'fit' was a good one. Paul Fuchs handled the negotiation, an 'accord' was reached, and I left with the Certified 2009 Accord later that afternoon. Madison Honda handled all the paperwork including contacting my insurance company to get a binder on the vehicle. The financing rate was spot on for someone with my credit rating (high).Paul was eager to broker the deal, but not pushy, and he made the sale happen. That said, I would not have returned to Madison Honda had it not been for the Internet Sales Manager, Gary Basile, who handled my every request promptly and courteously. I am a demanding customer and Madison Honda, after some false starts, delivered the goods.
thomasmcw
Jun 7, 2014
I came into Madison Honda looking for a used car in a certain price range and immediately I was helped and shown the different options I had. They were friendly and had high quality cars to show for reasonable prices. They made the process as easy as possible and helped me decide on the car I wanted to buy.
Yekbar
Jun 5, 2014
Okay. First off, I hate car dealers. Almost all of them. I try to avoid dealing with them as much as possible. I do my negotiating on the phone and when I have a deal in place, I go to the dealership to close the deal. This time though it was different. I went to Madison Honda to meet the last salesman I did business with but learned that it was his last day. I ended up working with Mark. Well, thank God I found him. Pretty honest person. Not trying any salesman gimmicks. His personality is smooth and he tries to answer all questions nicely and honestly. Try him. You will thank me. PS: I don't like the Sales Managers at Madison Honda. But it is people like Mark that makes me go back there.
hanim
Jun 4, 2014
I started my 2014 Honda purchase after a lot of research. I reached out through the internet to the two local Honda Dealers. Sam Shehata from Madison Honda finally made the best deal and he was a joy to work with. It was a relaxing, comfortable, experience. Mr/Shehata was honest and a real gentleman. The person and the price are the reasons I selected over the other dealer in this purchase.Thanks Sam and sorry for making you going home late that day next time i will come early lol
sbk72
Jun 3, 2014
Madison Honda went above and beyond to make sure I got the exact vehicle I was looking for. They also gave me a very good price which was based on Kelly's Blue book listing. I would recommend this dealer to anyone in search of a Honda. They are friendly and hard working.
Crosstour2014
Jun 2, 2014
I pretty like this car. Beatiful and Powerful. It's my second car from Madison Honda. This Dealer's service is excellent. I recommand this dealer to you for your next car.
gpallis
Jun 1, 2014
Mark was very easy to work with and willing to provide alternative pricing options. We worked out the deal and then the financing process was made easy. I have purchased multiple cars from Mark and this dealership and will continue to go back.
vashar512
May 31, 2014
Very friendly service, dealer wants to make the deal and great price. Also gave a good price for trade-in and tried best to get me out as fast as possible. Would definitely recommend this dealer.
Chrisears
May 28, 2014
Jacob was a pleasure to work with. He greeted us at the door and helped us find the right Certified Pre-Owned car. The dealership had a nice collection to choose from. We felt no pushing or hard sales tactics. Everything went smoothly, without a hitch! It is truly a pleasure to drive our new (pre-owned) Honda Accord!
Pcamerl
May 27, 2014
I guess actions speak louder than words as indicated by the fact that this is the fourth vehicle that we have gotten from Madison Honda. Our experience with the dealership has always been pleasant. Our salesperson for all of these transactions, one purchase and three leases, has been Mark Stocke. Mark works to get us what we want in a vehicle and at a price that is acceptable for us. Although as consumers we would always want to pay less, we feel that at the end of the buying process we get the car we want at a fair price. There is never any high pressure - just a respect for our wishes and an honest effort to make a deal. Good dealership and good salesperson.
cherekana
May 26, 2014
I had a really great experience working with Jacob at Madison Honda. He was very friendly, knowledgeable, and made us feel like he had our best interest in mind. He even called a few days later to check in to make sure I was happy with my new car. He gave us a great price and we walked away feeling confident in our decision. We will be working with Jacob for future vehicle purchases and I would definitely recommend Madison Honda to others. In general, the staff seemed happy and created a friendly and welcoming environment.
Jamsmith278
May 25, 2014
Very professional same day purchase, first time experience, very happy with the way I felt respected with what I wanted and cut the 30 minutes of back and forth out of the equation
Milelli61
May 24, 2014
Stressful experience, will not recommend, bad taste, felt uncomfortable, made to feel as if dealership was doing us a favor, unfavorable practice, pricing questionable, will not return
Disgusted customer
May 24, 2014
Bought two previous Honda's here. Must have very high overturn of employees. Management fails to follow-up. I was already approved for my third car, called rep and have heard absolutely nothing from dealer. Mr. Bill Vince, owner of VIP, Phillipsburg Honda, Clinton Honda as well as Bridgewater Acura and this dealer should clean house at Madison Honda and replace all their sales staff with people who value their loyal customers and know how to return phone messages. I'm appalled.
Aziz.Sheikh
May 21, 2014
Mr. Paul Fuchs has been a great salesman. whenever i think of buying or leasing a car the first person that comes to my mind is Paul. in less than three years this is my third car from him and i am very happy with all my cars. Thank you Mr. Fuchs it was yet again wonderful dealing with you.
Burgundy14
May 20, 2014
Third car I am leasing from Madison Honda. I have had a great experience with the dealership. This time I had Jacob as my salesman. Evverything went smoothly and quickly. I got the color I wanted within a couple of days. Drove my 2011 Accord in and left with my 2014 Civic. I love the car. It is a very well designed car looks and drives great. Thank you for a great experience Jacob at Madison Honda! Joan Belikoff
Furlonghonda3
May 19, 2014
We leased a Honda CR-V from Madison Honda on May 19, 2014. Our salesperson was Jacob Feldon. This was not our first experience with Jacob. We have leased eight cars from Madison Honda, and we have dealt with him on the last seven of these transactions. As always, Jacob was professional yet personable, and he demonstrated a wealth of knowledge about the features of our new CR-V. We love our new car!We will definitely return to Madison Honda to do business with Jacob when our current leases are up and we would be delighted to recommend him to our family members and friends. He's the best!
katemoz
May 19, 2014
My husband and I knew what we are getting and decided to go to one more dealer just for heck of it and we ended up to go here, because I leased my first car with them 10 yrs ago. We told Paul what we want and how much we can spend and ( I guess he just wanted to go home as soon as he can, since it was his day off) he made the deal happened in the matter of minutes. Thank you for saving our time and letting us get great car.
EmJay
May 18, 2014
Not only did I get a brand new Honda Accord, but I work with one of the nicest and easy going dealers in the process. From the get-go, Paul was willing to work with me to ensure I got what I wanted. His golden rule was to ask me three times before I signed anything, "just to make sure!"Going to Madison Honda was not the typical car buying experience. I wasn't forced to play the dreaded numbers game. Instead, Paul and the rest of the employees were willing to work with me, and get me a car at a price I could afford. And for that, I extremely grateful because I have a new car to show for it!I would recommend Madison Honda in a heartbeat. I had a great experience. And while I was waiting for my paperwork to be processed, Paul showed me how to solve a Rubik's Cube. I mean, how many other dealerships can do that?
mmeyerhardt
May 16, 2014
This review is in regard to my used 2012 Honda Civic purchase with Madison Honda. I did my shopping on-line using the AAA car buying application and looked at dealers within a 25 mile radius who had 2012 or 2013 Civics available. Of the dealers with cars, I found that Madison Honda had three cars of interest and initiated an inquiry through the car buying site. It was not more than a few minutes later that Madison Honda called to discuss my interest and set up a visit to see the cars. Long story short, I went home with a car later that day.Reasons for my ratings: The dealer responded quickly to my initial inquiry. I felt welcomed by the staff, there was no pressure, the salesman and business manager were very helpful and professional. An issue with a fabric rip was taken care of quickly by the service folks. All in all a very pleasant buying experience.
Alice M
May 13, 2014
Jacob was very customer oriented from the door. His professional and courteous manner made the sales experience a positive one! Thank you so much Jacob!
T4NJ
May 13, 2014
From the moment I walked in, the staff at Madison Honda was friendly and helpful. They worked with me to find the best vehicle and price. Through the whole process, I felt that I was getting great service and that the dealers truly had my best interest in mind. They were upfront, knowledgable, and easy to work with. Rich Giordano in particular was incredibly helpful. I would absolutely recommend buying your next car at Madison Honda.
antonioruiz0609
May 13, 2014
I found this car online and I was amazed on how fast they responded to my offer. Shortly after I received the call the very next morning I came in to see the car and test drive it. I had a great experience with the whole process in purchasing this cerified pre-owned Honda. It was like I had been dealing with this dealership for the past 20 years. Kamal made the process fun and was so friendly to be with and we are actually friends now even after I purchased the car. Mike Pace in the finance department was absolutely fantastic with the knowledge in his business and the ease to get all the paperwork done. He to was very friendly and outgoing. I felt very comfortable along with being in a great atmosphere purchasing a certified per-owned Honda. I would definitely recommend this dealership along with all the staff I had the pleasure to do business with. Thanks again Kamal for making me feel special. Sincerely, Antonio Ruiz.
GEOMARH
May 12, 2014
Buying the Honda Odyssey recently at Madison Honda was a terrific experience. Our salesperson was Kamal Bawa and he treated us in very friendly and very knowledgeable manner. The test drive, the discussion of options, the financing, were all handled great. The whole experience was probably the best of all the car purchases we have made, and we have purchased more than a few cars. Thanks to Kamal and thanks to Madison Honda and the entire staff.
desoto
May 12, 2014
Jacob Feldon was professional, knowlegeable and responsive to our questions and concerns. I would recommend that you request to see Jacob when you visit Madison Honda.
DdeRaismes24
May 12, 2014
I have already recommended my salesman, Mark and the dealership. My brother will be in within the next few weeks.I LOVE MY NEW CAR !!!!
Acts2014
May 11, 2014
I know that If ever I will buy a new car it must be honda. And Madison honda is already the dealer i have in mind. Kamal is the one who assisted me in my purchase of a new car. He is vey friendly, knowledgable and very professional. I will not hesitate to recommend him to my friends who will purchase a car in the near future.
PM89
May 10, 2014
Leased a new 2014 civic lx from Madison Honda. I recommend asking for Jacob when you visit! He is very patient and cares about the customer. We started off by talking about what type of car I was looking for. We then went outside and took a look at my choice. Unlike the other dealerships I had visited, there was no pressure here. And the price was reasonable!
BettyMetzger
May 9, 2014
From the moment my husband met with him, to our decision to buy, Mr. Feldon couldn't have been more helpful, courteous and knowledgeable. He explained all of the workings of the auto in which we were interested and answered all of our questions. We highly recommend him to anyone looking for a Honda.
wnc44
May 8, 2014
After shopping many dealerships and makes in the last couple weeks, working with Paul Fuchs was a breath of fresh air. He is among the very small minority of sales people I've recently worked with that are genuinely friendly, honest, and thorough. He patiently spent a lot of time with us and was very knowledgeable about both the CR-V and the proposed lease. I highly recommend asking for Paul.
whitemarkd
May 7, 2014
Kamal was direct and helpful, not beating around the bush -- got me a good deal of my trade-in, showed me several cars according to my preferences, and negotiated a fair price with me. Closing the deal and arranging for delivery took a while, but this was not Kamal's fault.
sblanco2005
May 7, 2014
Jacob Feldon was great. He was not pushy. He was very helpful. It was a really positive experience. These guys are great! I really recommend it.
OlgaAlario
May 7, 2014
We already had a 2012 Honda CRV that my husband wanted to trade in for a 2014 model. He called several other Honda dealerships (including the one we originally dealt with) and although a lease price was given over the phone, when we arrived, we were told it could not be done.But when he called Paul at Madison Honda, he gave us the down payment and lease price and told us that would be the bottom line. And it was! Paul knew we were pressed for time and got right down to business when we came in. Showed us the models available, we picked one and within 2 hours or so were all done and on our way home.It was the easiest car buying experience we have every had!Thanks Paul!Olga and Tom Alario
gmm0991
May 6, 2014
After doing quite a bit of research, my father and I had our eyes set on a used Honda Certified 2011 Accord Crosstour that we spotted on Madison Honda's website. The car had all the features we were looking for and very low mileage for a used vehicle. Before even getting there to check the car out, Jacob gave me a call earlier in the day to confirm that the one we were interested was still available, which was much appreciated. Once there, Jacob took us out for a test drive and gave us an overview of all the features of the car. Once we decided this was the car we wanted and were happy with, we sat down to discuss the price. While there was an extra cost that we hadn't planned for because of a previously installed package, Jacob negotiated with us down to a price we felt comfortable with. We returned a few days later to pick up and inspect the car. The weather was not kind that day, but Jacob made sure we were able to inspect the car closely and comfortably by pulling the car into the service garage area and letting us look over all the details there. Not long after, we met with the finance manager, signed some papers, and were on our way. The next day, Jacob gave me a follow up call to see if I had any questions about the car and if I was enjoying my new ride, which I certainly was!Overall, our experience at Madison Honda was truly a positive one. Jacob was knowledgeable, caring, and patient with us throughout the whole process. I would recommend Jacob and Madison Honda to anyone looking for a new or used Honda. Thank you Jacob!
mich1959
May 3, 2014
Mark Stockey at Madison Honda provided great customer service. We have dealt with him on several leases over the years and he always provided excellent customer service.
mcheung1954
May 2, 2014
Kamal was very attentive to what we were looking for in our CR-V. He was very knowledgeable about the features of the car and the differences between the various trim lines. Negotiations on pricing were relatively straightforward with no surprises. The car was available for pickup a couple of hours after purchase and was delivered in perfect condition. As pleasant an experience as buying a new car can be!
juan100
May 2, 2014
I called Jacob Feldon on a Tuesday to give him the details on the car I was looking for. He found the exact car I was looking for within the week. He was friendly and accommodating. I went to the dealership and within 2 hours he had my loan approved and insurance put in place. He drove my car home for me and walked back to the dealership. Great customer service and a nice experience.
Pac539
May 2, 2014
I was very pleased with my experience at this dealership. My salesman was Mark Stocke, he was very friendly and the entire process was easier and more relaxed than previous car purchase. He was very helpful with the test drive explaining al the functions of the Accord. He made sure I understood all the charges and financing. I would definitely recommend Mark and this dealership.
katandmatt
Apr 27, 2014
Paul greeted us at the door, and was very friendly from the start. He was extremely helpful and we did not once feel pressured to buy anything. We will definitely continue business with the dealership in the future. Paul quickly met and exceeded all of our needs. I recommend him to anyone interested in purchasing a Honda.
vitezi
Apr 27, 2014
My wife and I found a Certified used 2012 Insight online that was available at the Madison Honda dealership and worked with Brian Teixeira as our sales person. During our demo drive Brian took the time to explain details about our hybrid vehicle to make us feel more knowledgeable about the car we were test driving. Brian used his knowledge about the vehicle to help us obtain even more efficiency from the Insight. Back at the showroom he explained the inspection process for Certified used cars and then proceeded to discuss price. After a brief discussion we agreed upon a price with concessions on both sides that we believed was fair for both sides. A few days later we picked up our car very smoothly. We thank Brian and Maureen, FInance rep, for a smooth and quite pleasant car buying experience. We would return to Madison Honda in the future and would recommend Brian for future purchases. Thanks again for a smooth car purchase.Imre and Sandy Vitez
lgarman89
Apr 27, 2014
After having told the sales consultant that my family moves slow in terms of deciding on a vehicle, it was very nice that the dealership did not call us several times - even multiple times each day, as another place did - in between visits. Mark was patient with all of the questions we had about the car and financing. Even though the location of Madison Honda is convenient and a major factor in making the purchase, the fact that the customer service is above average made the decision easier.
jackashulman
Apr 25, 2014
I am extremely impressed by this dealership. I receive exceptional purchase guidance and customer service from my sale representative, Kamal. He is,very helpful, and always has the info I need at his fingertips. He goes out of his way to make certain Everything I need is taken care off. He goes the extra yard. I am impressed with the way he handles my inquiries, he looks out for me, which matters most. As a result, his extra efforts greatly enhance my experience with Madison Honda. They are an excellent Honda Dealership to begin with, however Kamal's spirited pursuit of my interests combined with the Dealership, leaves other Honda dealers and other brands in the dust.The automobile field is and always has been about service, customer service, mechanical service, all services. I am a well educated customer, yet the one thing I note about Madison Honda and Kamal: with them it's not a stale, rehearsed or pro forma experience, it's. Genuinely Exceptional Customer Service by a team who really know what they are doing! As a result, I truly value having Madison Honda as my dealer and Kamal as my Sales Rep. Thank you !!
slp72
Apr 23, 2014
Madison Honda, from my salesman, Jacob Feldon, to the manager and the finance person made my new lease transaction a really positive experience. Jacob was clear, informative and able to successfully help me take home my new Honda Civic Hybrid with no hassle. Madsion, Honda thank you!
awolpi
Apr 22, 2014
This was the 3rd car I bought at this dealership over the last 10 years. The sales consultant we worked with went out of his way to be helpful. Ditto for the manager who helped to simplify what we needed to do in order to turn in a leased car from Audi (as opposed to Audi who seemed not particularly interested in making this an easy experience). I would also want to mention that I also own a 2005 Honda Accord Hybrid that I bought and have since serviced at Madison Honda. It has over 175,000 miles, and runs almost as well as the day I bought it. I find this very remarkable, and attribute to the fine engineering at Honda, and also to the excellent maintenance/repair service at this dealer.
SirakA
Apr 22, 2014
I traded in my 2011 Mazda CX-9 for a 2014 Honda Pilot EX lease. James Dodwell at Madison Honda did exceptional job in expediting the process of the lease and I got a very good deal.Time was an issue due to our upcoming vacation. I wanted blue color Pilot but Madison Honda was out of stock on that particular color. James tracked down the car I wanted and even drove it to the dealership.Happy ending The next day I finished my paperwork got my car and I was on my way.That my friend is excellent customer service.I recommend this dealership and Madison Hondas car sale professional James Dodwell.
jrfacas
Apr 22, 2014
My husband and I decided to surprise our 19 year old daughter with a car for her birthday. The overall experience could not have been better. We received a very far price, with no games being played. I would recommend Paul Fuchs very highly! When it was time to meet with the finance gentleman, I thought here we go. My husband and I generally do not purchase extras. Mr. Rico explained everything to us and recommended one of the additional programs. After listening to him, it made perfect sense and we did purchase it. My daughter loves her car and I enjoy driving it as well.
jpannia
Apr 20, 2014
Few days ago I purchased and took home my used 2011 Certified Honda CRV LX and clearly Mr. Kamal Bawa the sales person I worked with in sales at Madison Honda Dealer in Madison NJ did an outstanding job in selling me what I was looking for. Kamal was really professional and fully committed to help with my final decision at the same day I walked in.When you meet with Kamal he will make you feel at home and make the buying process simple and painless. He knows his cars and he will give you the best deal possible. I have trusted Kamal from the first minute he approached me asking HOW I CAN HELP YOU, he was right to the point and well prepared to show the inventory he had outside. I was not prepared to spend that kind of money the dealer was asking for the CRV, but Kamal did a terrific good job in sharing more information regarding the quality of the vehicle and guided me in selecting the right model for the right price, I am very thankful for his approach and values for respect for customer, he was just very friendly, and comfortable throughout the process, Kamal made my experience a pleasant one.In addition, the whole documentation process was a wonderful experience as well inside the office, so I would highly recommend Al Rico from the great support I received regarding the paper work and for guiding me with the extended warranty which I purchased for the vehicle.Sincerely,Joe Pannia
exlcrv
Apr 20, 2014
Went to Madison Honda with for a CRV. Had done our research and knew what we wanted. Rich Giordano took us for a test drive, explained the features and answered all our questions. Back at the dealership, Rich found the CRV-EXL all wheel drive with navagation , white with beige interior we wanted. Gave us a good price, added in the options, and we were ready to go. The CRV had to be brought in and options added, Rich told us come back at 5 PM . All was ready and again he spent time with us going over all the options, helping us set up blue tooth, radio stations, and a good once over of features. Haven't bought a new car recently and Rich and Madison Honda made it easy. Driving the CRV now for 5 days and love it.
ldbjrmd
Apr 20, 2014
This is the second honda pilot that I have leased from madison honda . Both times Mark Stocke was my sales person. He is extremely buyer friendly,very knowledgable,and very patient. I would recommend him to my family members and friends without hesitation.
Johnabcdefgh
Apr 16, 2014
The dealership was very quick, well organized, active, and efficient. Everyone we worked with was familiar with the merchandise, and proud of their work. Mo had us in and out of there within 30 minutes with a car.
jbolcar
Apr 13, 2014
We recently leased a 2014 Honda CRV EX at Madison Honda. Our service consultant was Paul Fuchs. Our experience working with Paul as well as the Finance Manager was outstanding. Paul was very thorough in going over all the features of the car and provided friendly and courteous service. We would highly recommend the dealership as well as working with Paul.
9143
Apr 11, 2014
This was by far the best car buying experience I have ever had, and that includes one prior purchase from Madison Honda which was great, but the sale was not closed with the efficiency that Roman brought to the equation. Literally, I was in and out in about 90 minutes with a financial deal I was happy with, financing approved and a smile on my face. I picked up the car the next day and I am one satisfied customer. Thank you, Roman. Marina Kustanovich
jrdtemp
Apr 10, 2014
We just purchased the 5th and 6th Honda from this dealer - 1 new 1 used. Mark is great to deal with for sales and we have found the service department to be of high quality and reasonable cost. We always shop around and always end up back here for the best service and prices.
bobbieanne
Apr 8, 2014
I received a letter in the mail offering me the opportunity to trade in my 2009 Honda for a new car at Madison Honda. I had always had my car serviced at Madison Honda and always return due to its friendly and professional atmosphere. I was served by Richard Giordano, who determined a trade-in value and price for the new car of my choice in minutes. There were no surprises, no hidden fees, no fast talk; only a professional understanding of my desire to purchase a specific vehicle. Rich assured me that my car would be available the next day, and I put a deposit on it before leaving.Rich followed through, and even saw to it that my specific requests for preparing the car were honored. I arrived and Rich was ready to be my passenger for the test drive around the Madison neighborhoods. During our drive, he explained many of the new Civic's features to me - which was quite helpful. We returned to the dealership, processed paperwork, Rich gave me a private tutorial on how to work the features before I drove home in my new car this afternoon. My experience at Madison Honda has always been outstanding in the service department. As one does not buy a new car every day, this was my first experience at Madison Honda in purchasing a new car. After today's experience, I will recommend Madison Honda - and Richard Giordano - to anyone looking to purchase a new car.
NickBeutell
Apr 8, 2014
Very good experience getting into my new Honda! This was my third car from the dealership. I have also been very happy with the service department--this is really important to me.
nyldds
Apr 6, 2014
If you have done your homework well, you may be able to get your price here. I and my wife spent more than 3 hours there to have a new lease for 2014 Honda Odyssey EXL and to buy a new 2014 Pilot EXL. We did get what we were hoping for and get the cars at the same day. However, I did find out the Odyssey was from the other dealer, VIP due to they did not clean out the mark well. The salesperson was Mr. Paul Fuchs and he did work hard for us it get the deal done. He may even stayed late and came back to dealer again for us.
DonovanM
Apr 5, 2014
Highly Recommend!Mark Stocke, Sales Consultant, offered excellent service in a casual and comfortable style. The entire process was easy and relaxed. He explained everything and the entire process was efficient and easy.
emorg
Apr 4, 2014
James Dodwell helped us to test drive the vehicle that we were interested in (Pilot). He was very knowledgeable about the vehicle, and he was able to stay within my price range for a lease. James and all the other employees were friendly and helpful throughout our visit.
tishan
Apr 3, 2014
Paul was very accommodating and explained all of the pricing in a clear manner. I was very happy to have him as my sales representative in Madison Honda. He is a great asset for Honda and if I will be purchasing another Honda car in the future, I will be looking to work with Paul Fuchs again. Best, Honda Customer
jjfiii
Apr 3, 2014
Kamal was very friendly and easy to work with. Compared to other dealers I have experience with, Madison Honda is the most professional by far. I highly recommend them.
R1ST
Apr 2, 2014
Kamal Bawa was a pleasure to work with. He negotiated our lease fairly and honestly and with great enthusiasm and follow through. The whole transaction was efficient and very professional. We would not hesitate to recommend Madison Honda and Kamal to family and friends.
KimberlyCorsaro421
Apr 2, 2014
Mo made my first car buying experience excellent. He was patient and very good at explaining everything. I am very pleased with my purchase and would highly recommend Mo as your sales man!
Pdm251
Apr 2, 2014
After our old Nissan was wrecked in an accident this winter, we decided to go with Honda for a new (used) car. We didn't expect to find something we wanted the first time we went, but we found a 2011 grey Honda Civic that test drove very well. Mr. Fuchs, who handled the sale, was very helpful in getting through the process. It was a bit more than we hoped to spend coming in, but so far has handled very well (and has saved us the trouble of shopping around more and paying for a monthly Enterprise rental). The only real issue was a minor repair quirk: the car had a minor tire gauge issue due to the weather, but Mr. Fuchs spoke with us and the dealer gave us a rental while the sensors were reset. It's been fine since then. Since the tire quirk was an after sale issue, it didn't detract from the overall positive experience we had at the Madison office with Mr Fuchs.
annefeith
Apr 1, 2014
This is my 8th vehicle from Madison Honda, which says a lot in todays age of who earns my continuing business. My new car sales consultant is Kamal Bawa. He is always pleasant, knowledgeable and upfront . He negotiates a fair price for the vehicle. He strives to ensure the entire car buying experience (from Sales, to Finance, to Delivery) is as smooth as possible without obstacles. Honorable mention to Maureen Walters the Finance Manager, who also was very friendly & made the finance process seamless and painless. I recommend allowing Kamal Bawa and Madison Honda team the opportunity to earn your business!PS: The Service Dept. does a great job as well. All of my vehicles have been serviced by them. The staff is friendly and knowledgeable and they discuss the work to be completed with you, prior to it being completed. Should something additional need repair or replacement, they will discuss it with you before completing the repairs on it. Also, their time estimates for completing the work are accurate, so you don't have to wait unnecessarily. Regards,
cardantheman
Mar 31, 2014
Mo was very friendly and helpful. He was very knowledgeable about the various options of each model. He was very patient and took the time to answer our many questions.
mcornine
Mar 30, 2014
We recently purchased a used Honda from Madison Honda and can not say enough on how professional, courteous, polite and customer focused they all were. They spoke with us to understand what we were looking for without trying to push us in any direction. There was never any sales pressure and where completely honest with every step of the process. We found a great car and are very happy with everything. I will always buy any future cars from Madison Honda. They can be trusted. Paul Fuchs was knowledgeable and very helpful. We had a great conversation while going through all the paperwork. Very professional and a genuinely nice guy. Madison Honda has got it figured out the right way. We completely enjoyed the whole vehicle purchase process and will always go to Paul from now on. Thanks so much Madison Honda.
pawank_NJ
Mar 29, 2014
Kamal is a great sales person. He provided all required help and ensured a smooth delivery. He also ensured that I should be treated with utmost attention.I highly recommend this dealership and the specially Kamal.
CricketHannan
Mar 28, 2014
Yesterday I went into Madison Honda to get an oil change for my 2011 CR-V EX-L. I wanted to inquire about the process for turning in my car and leasing a new CR-V come September and get a sense of the cost. I was introduced to Paul and I liked him immediately! He was very professional and was able to answer all of my questions. Without being pushy he kindly asked how interested I would be in turning in my CR-V that afternoon and driving away in a brand new 2014 CR-V EX-L. I laughed and with a huge grin on my face I said, "lets run the numbers". He was able to match my current payments and within the hour we had everything squared away despite the fact that I didn't have all the necessary info on me. Paul was able to overcome those hurdles and made the process incredibly easy and fun. When I drove away from Madison Honda yesterday I felt like I made a new friend and I'm over the moon about my brand new car. I LOVE IT!!! Thank you Paul!This was my second experience with leasing a car at Madison Honda and both were equally positive!
peja79
Mar 25, 2014
I just leased 2014 Honda Accord from Madison Honda. What a great place to shop for a new or used car. Paul Fuchs was our salesperson who has provided us with an excelent service. He walked us through the whole process and answered all our questions. I would definitely come back again. Thank you Madison Honda and Paul Fuchs for everything.
JOHNKOZ
Mar 21, 2014
RICHARD B. GIORDANO IS ONE FANTASTIC SALESPERSON. HE LISTENS TO YUOR CONCERNS, IS FRIENDLY, KNOWLEDGEABLE AND RELIABLE. HE IS THE BEST SALESPERSON I HAVE EVER DEALT WITH.
stavisky
Mar 20, 2014
We bought the car that we test drove. We had a short amount of time to trade in our car, make the purchase, and pick up our kids. The salesman made it happen.
Trab43
Mar 19, 2014
We had a 2013 Honda Accord EX 6 Cy. we went looking for a new one. I got three prices from true Car. Initially Madison was the highest. After my initial telephone conversation they dropped some before I got to the showroom. The were almost matching the second price quote. They told me that the price I was quoted from Auto sport Honda would not be fulfilled. They were correct in the end. I said I owed it to myself and needed to try. I visited Autosport and had a terrible experience. We came back to Madison. We have had our older car serviced by them only. I wanted a lower price and to at least match Autosports quote. At the end they worked with me. We agreed at a price and got the car. They are ALL pleasant people to work with. Mo is very nice and easy to work with. I found Madison Honda to be honest and upfront.
QamarAlam
Mar 18, 2014
Awesome customer service! Leased 2014 Ridgeline from Madison Honda. Paul Roman was our Sales consultant, Was meticulous in addressing all aspects of our purchase and made the whole experience very comfortable. The paper work was done quickly. I would definitely recommend it to others
cmneyhart
Mar 16, 2014
I've been going to Madison Honda for service since I moved into the area ~10 years ago and have had such great experiences every time. This is why I've come back to buy new cars there. I had such a great experience working with Brian in sales and Maureen in finance. From the test drive through driving away in my new car, I was completely satisfied and felt great about my new purchase. I felt comfortable throughout thanks to everyone at Madison honda, especially Brian who guided me through the entire process. He basically took care of everything, making it so easy. I know the Saturday I came to pick up my car was a busy one but Brian and Maureen didn't make me feel rushed at all. Even when I called to say I was running late, Brian still accommodated me. I'm so happy with my new car and will certainly recommend Madison Honda again and again!!
esonnnabend
Mar 12, 2014
I have been buying new cars from Madison Honda for 15 years and dealing with Jacob Feldon as a sales consultant for about 10. I have also been taking my Hondas there for scheduled maintenance. Jacob is a knowledgeable and well informed sales consultant and makes the buying process as efficient as possible. The service department is also very efficient and fair. I have nothing but the highest praise for Madison Honda in both the purchsing and service process.
DGulbicki
Mar 10, 2014
My wife and I stopped in on a Monday to test drive the new Honda Accord. Jacob greeted us within a few minutes of arriving at the dealership and took us out for a test drive of both the the 4 cylinder and six cylinder models giving a good overview of the features on both cars. My wife preferred the 6 cylinder EXL and wanted the car in obsidian blue. They did not have a car in that color on the lot but Jacob said it would not be a problem to locate one in that color. He called the next day saying he had located an EXL V6 in the color she wanted. He negotiated a fair price with me and that Friday I placed a down payment on the car. The next day the car was at the dealership and my wife and I set up an appointment with Jacob to inspect and test drive the car. She was extremely happy with the car and after dropping her off, Jacob took our check, got me in with the finance manager to complete the paperwork associated with the sale and within an hour I was out of the dealership.Out of all the cars we have purchased over the years, this was by far the easiest transaction to date. Any time we were at the dealership we never really had to wait long to accomplish what we were there to do. Jacob was friendly and professional. The finance manager was good at explaining the paperwork and additional service and warranty service options available for purchase and she did not try to oversell me on anything I was not interested in. It helped that we had done our homework and knew the car we wanted to buy and the average purchase price paid. While we can't speak for every staff member at the dealership, we can recommend Madison Honda based on our experience with Jacob and the finance manager we dealt with.
debbiemai
Mar 7, 2014
Sam Shehata is an excellent sales associate - he was very responsive and went out of his way to assist my husband and I in making our decision to purchase a Honda Accord from the Madison Honda, Madison NJ. I would recommend him to anyone I know that is looking for a new car. We felt like he was someone we could trust to help us make the right decision for us and not just concerned with selling us any car to make a sale. I can't say enough good things about our experience working with Sam - he is just plain great....
Altair53
Mar 7, 2014
Kamal Bawa, my sales representative, is knowledgeable & enthusiastic. He explained all aspects of the purchase process and answered my questions thoroughly. I also appreciate that he made sure I knew the details of my new vehicle before driving home. this is the 4th vehicle my family has leased/purchased through Madison Honda and we have had a good experience each time.
trijen
Mar 7, 2014
Madison Honda is a superb dealership who always puts the customer first and makes the buying experience easy, streamlined and fun! Yes, I said fun. I enjoy working with the sales team who is knowledgeable, extremely friendly and takes the extra steps to make the process painless. Mark Stocke took the time to understand my needs, my budget and get me in an out so I could get on the road as quick as possible. His follow up and sincere concern were appreciated and welcomed. Thank you again Madison Honda for making my leasing experience a pleasure!
vitalet
Mar 6, 2014
Once again Kamal gave me a good deal and easily accommodated my request for a specific car. As long as Kamal, Madison Honda and Honda in general "take care of me", I will return!
David19
Mar 4, 2014
Called Madison Honda and spoke to the Internet Sales Manager Teresa. Asked if they could do a certain price on an Odyssey + TTL. After she spends 5-10 minutes talking w/ a manager of some sort, she comes back on the phone and says they can do that price. Now after I take the time to drive there and wait to speak with someone, suddenly that price is impossible. Initially they wanted $800 more, finally their best offer was approximately $500 more than the price promised on the phone.I bought the vehicle elsewhere that same day for about $50 more than this 'impossible price'.What they tell you on the phone is meaningless. They simply want to get you in the door, completely disregarding the value of your time.
JGWin
Mar 4, 2014
We received a fair price. Friendly salesmen. Stayed open late for us when we negotiated our vehicle to accommodate our work schedules. Found us the car we wanted in terms of color and features.
Georgene01
Mar 3, 2014
Experience was a pleasure. My husband and i visited 3 other dealers and none of them compares to the service we received at Madison honda. We are extremely pleased with our over all experience.
nurseros
Mar 1, 2014
I am very pleased with my experience at Madison Honda, my salesperson was Kamal Bawa who approached me within the first three minute of my walking onto the dealership lot. Within the first 30 minutes Kamal and I were test driving a car and two days later I was driving off the lot with my new but used car! Kamal was excellent in his approach and detailing the process which was smooth and painless. When I came to pick up my car; Maureen finalized my paperwork and she continued the service standard and I was out the door within one hour. I also loved the Honda gift bag filled with goodies, the free snacks and hot drink, in conclusion the best part of the deal was my new car, I'm telling everyone who asks me about changing cars that "my Caddy wouldn't start, so I'm hugging my Honda" (lol).
CRVEXLNAVI11
Mar 1, 2014
My sales Consultant, Mark at Madison Honda was very helpful, patient and accomodatable. He found me the perfect match what I was 'really' looking for (which I was unable to find on the web) from its new inventory before having been listed on the web. He let me and my wife go for 3 test drives 2 local and 1 highway (picking up my wife on the way) on a busy Saturday. Despite having to leave for almost 4 hours in the afternoon. when I returned to Madison Honda Mark got everything ready and I drove my new car home on the same day. On my way home I noticed that Mark set up classical music channel from XM satelite radio for me and my daughter - he remembered we enjoyed listening to WQXR FM (NPR classical music channel) from the second test drive. Theresa and Lauren, internet sales and Maureen, business manager were also friendly and helpful. Maureen kindly setting up teleconference with my wife to complete paperwork. This is my 2nd purchase from Madison Honda and 3rd Hondas to be taken care of at their 'appointmentless' service dept, for regular check up/maintenance. "Thanks for making my car search/purchase experience so smooth and pleasant, Mark and Madison Honda!" Also 'thanks for GS thin mint' in my goody bag! Lucky to have great car dealer so close. Highly recommend.
Mbenkendorf
Mar 1, 2014
Madison Honda is the most professional dealership I've ever been to. They are extremely well organized and thorough and give you VIP service throughout the entire experience. It is a no nonsense dealership that gives you a great and simple straightforward price. Our sales person Sam Shehata was excellent and took care of us extremely well. He was very knowledgable and made the process as smooth as possible. We always felt comfortable with Sam and Madison Honda that we were dealing with honest and fair people.
PhilN0808
Mar 1, 2014
This is my fifth Honda leased from Madison Honda and that should say enough about the ratings I have given. Not being that fond of having to look for a new car, the sales people at Madison Honda have always made the experience as good as it can be. They are very patient when I try to select the vehicle, give me enough information regarding different models, pricing and options and follow up with phone calls to make sure I'm happy with what I have chosen. I am very pleased and continue to return to Madison Honda to lease my vehicles.
rockits
Feb 28, 2014
The service at Madison Honda was exceptional and professional. Even after my visit on Friday afternoon did not result in a purchase the staff contacted me the very next morning to ask that I come back in and that they would take good care of me. I agreed and went back to the dealership which resulted in a purchase of a 2014 CRV. The dealership definitely make me feel important and I appreciated that fact.
poo64pie
Feb 28, 2014
Diana was helpful, informative and responsive. We needed my husband's signature on several forms and when she learned he was too busy to come to the dealer, she drove to his office to get his signatures. Great customer service!
CivicLX2013
Feb 27, 2014
I visited Madison Honda to find a reliable and affordable compact used car. Paul Fuchs was our salesman, and as we had called ahead he had already selected certain vehicles for me to consider. His choice of vehicles was very appropriate for me and in my price range. We test-drove a couple of cars and Paul was very attentive, demonstrating to me every detail and feature of each car. He made sure to highlight all the attractive features as well as bring up points that differentiate the vehicles from one another. He did not push me or use any tricks to sway my decision or pressure me to spend more money than I wanted to. He is very polite and will make you feel comfortable, as he has a great sense of humor and will repeatedly offer you coffee, tea, or anything to make you more comfortable. When it came time to pay for the vehicle, I dealt with business manager Maureen Walters, who is very skilled at her job and was able to fit 40 minutes of work into 10 minutes (I was in a rush).Overall, I am extremely pleased with Madison Honda and its employees. I am very satisfied with the deal I got on the car and I am enjoying driving it around.
megancapilli
Feb 27, 2014
They were very helpful and friendly. The whole process was very fast. They answered all my questions until I felt comfortable signing. I would recommend this dealer gladly. I love my new car.
SeanGray
Feb 25, 2014
Jacob was most helpful (he even picked me up at the train station) and professional. He listened to what I wanted in a vehicle and we were soon able to come to a good deal on a three year lease. I plan on recommending Jacob and Madison Honda to friends and family. I look forward to working with the service department.
magwam
Feb 25, 2014
Extremely friendly. Negotiated firmly but fairly and in the end we got a good price. Our representative was very friendly, helpful and most knowledgeable about the car in which we were interested. Would definitely use them again (this is the third time we have purchased/leased a Honda from this dealer). We are very happy with the CRV models that we have leased over the years.
carolesoder
Feb 24, 2014
My 2006 CRV was totaled in an accident and I had to replace it. Since we had just bought a new Accord in October from Madison Honda I did not hesitate to call Jacob right away to ask his help for another purchase. After talking over my options with him and Maureen, we decided on a used Honda CRV.Our experience was great and the whole process was very easy.Thanks Jacob and Maureen!Carole and Ed Soder
julianneb99
Feb 22, 2014
I have been going to Madison Honda for at least 6 years ,maybe more. They are always very professional and courteous. Jacob has handled my last 2 leases. I don't like to spend time at dealerships and quabble over price. I tell Jacob where I want to be and when he gets back to me , if he is at my number, it's a deal. This works for me and Madison Honda.I
Georgine
Feb 21, 2014
I found the Honda experience very customer friendly. Sam Shehata was very pleasant and professional, and patient with all my questions. I feel he is someone I can call with any car question and he will do his best to remedy them.
Annmcarroll
Feb 19, 2014
A hassle free high quality car buying experience. The salesman took extra time to ensure I knew everything I needed to know about the vehicle and called me to follow up
deborah99
Feb 18, 2014
I came in looking for a car for my son.I was greeted by a friendly staff.I was working with Adrian Secreto who asked me questions and was very helpful in findingthe right car for us. I feel he gave us a good price.We sat down to meet with the loan officer who was very helpful in explaining our loan details.We had a very good experience at Madison Honda and all the Staff were great even thou we worked with one salesman. and I would recommend.Thank youDeborah Bucksar
timandjill8413
Feb 18, 2014
I had a great experience when I went to Madison Honda. Once I found the car I wanted, and I arrived at the dealership, I was grateful for the treatment I received throughout my whole experience. James was very proficient and easy to work with. With his help, I was able to find a great car in the price range I was looking for. Everyone was extremely friendly and made my experience worthwhile.
cmoniz
Feb 17, 2014
I had a great experience with Madison Honda this past week. The dealership was very accommodating to my needs even during a snow storm. The staff is professional and helpful without being pushy. I left with exactly what I asked for on a short deadline. Brian was helpful and very knowledgeable with his own particular brand of humor. Phillip was happy to take my call to have the deal work out when the dealership was closed for 16 inches of snow. My phone calls were returned very promptly and I am incredibly likely to recommend this dealer and sales staff to a friend.Thank you for pairing me up with the perfect Honda for me!!!Christine Moniz
chetna
Feb 16, 2014
Mr Kamal was very nice, He has very good sales experience, I would recomand any one looking for Honda car. He went in detail with for Honda crv i bought and explain me very well.
xooto17
Feb 14, 2014
We were interested in leasing a reliable 4 wheel drive SUV for under 30K. We visited Honda to check out the CRV as it is so highly rated. Upon arriving we found the dealership to be clean and friendly. The environment is supportive and without uncomfortable pressure that we felt at other nearby dealerships. Brian, at Madison Honda dealership in NJ, very thoughtfully explained the benefits to leasing as well as purchasing. We ended up leasing the CRV. Upon deciding on our car, package, and color, the dealership was able to have us in our car that day. What fantastic service. Thanks!
RandiLee
Feb 14, 2014
Mo was an excellent sales person. He was knowledgeable and made my first car buying experience a wonderful one. I look forward to working with him in the future!
MISHLOVESYOU
Feb 12, 2014
MY EXPERIENCE WAS WONDERFUL. JACOB WAS VERY FRIENDLY AND PERSONABLE. HE WAS ALSO VERY THOROUGH AND I AM GLAD I MADE THE DECISION TO BUY A NEW CAR THROUGH THIS HONDA DEALERSHIP. I WILL BE RECOMMENDING THIS DEALERSHIP TO OTHERS.
sriramid
Feb 11, 2014
It was a good experience for me at this dealership.Mark Stocke was very supportive to complete this deal on time. Very friendly people in this dealership. Really appreciate them
andysil
Feb 8, 2014
Kamal was wonderful to work with. He was knowledgeable, friendly and the main reason we stayed and worked the 'deal' out. The finance/bank department was not that easy to work with and I certainly would reccomend financing with a bank or credit union. Thank you Kamal for your patience and good will. I'd definately buy a car from Kamal again.
MonaZaki
Feb 8, 2014
This is my first car and Jacob Feldon is one amazing salesman: warm, knowledgeable, caring, experienced. He makes Honda in Madison a very special place. I feel very fortunate knowing him and leasing my first car from him.
bcappucci
Feb 7, 2014
It was a pleasure to work with someone like Kamal who was very enthusiastic and knowledgeable about the Honda product. His passion made us feel more confident in our car purchase. Additionally, he was extremely courteous and polite to us throughout the entire car buying process. We would recommend Kamal to our friends and family who are in the market for a new Honda.
bcheech3
Feb 5, 2014
Went into Madison Honda deciding between a Jeep or a Honda SUV. Met Richard Giordano, and we took the SUV out for a test drive. Once back at the dealership, I was pretty sold on the car. When negotiations started, he asked me what I felt comfortable paying and we would go from there. I gave the price that I considered fair. He went into the back room, came out a minute or two later and matched exactly what I wanted to pay. I was extremely happy about this. The rest of the process was a breeze. Picked up the car two days later and took it home. I would definitely recommend this dealership. Richard was a pleasure to work with. I never felt pressured or uncomfortable during the process. Any questions I had he was able to quickly answer and helped me along the process of buying a car. Would definitely recommend him and the dealership.
lschmadel
Jan 31, 2014
My daughter purchased her first car this week from Madison Honda. As a recent college grad, the car shopping process was new to her, and somewhat daunting at first. After shopping around for the right vehicle, she ultimately decided to go with the 2014 Honda Civic. Our salesman, Jacob Feldon, was a delight to work with from start to finish - a true gentleman. He was very patient with all of her questions and very knowledgeable about the vehicle. The day we picked up the car, he gave her a comprehensive walk through on how to work every button on the touch screen dash board, and we left the lot with her new car synched to her cell phone : ) He even called the following day to make sure she did not have any questions about her new car. Thank you, Jacob, for such a positive experience!
mmiserendino
Jan 30, 2014
I was in Madison Honda for the first time a few weeks ago. I met Jacob Feldon and had a great experience. I wasn't ready to but my car on the spot and I told him I would come back. I'm sure sales man know when you walk out the door you will likely not be back. I knew I was going to be back, I found my car without test driving it. I've owned 3 civics and I am very satisfied with the car and its reliability. Jacob inspired confidence and I felt I could trust him, he was not pushy. He is very friendly, knowledgeable, understanding and most importantly willing to work with me. I was right on the money with Jacob and with Madison Honda. I am extremely pleased with the service and I will refer anyone I know in the market for a new car.
Skippy4
Jan 30, 2014
I've purchased or leased several cars in my lifetime but I have never had a sales person more responsive, understanding, knowledgeable and dependable as Diana Artesana. I will refer anyone to her because of her professionalism and because she listens to you and presumes nothing. I had a career in sales or marketing, so I know fine salesmanship when I see it.This dealer is tops. Superb mechanical service. That's why I drive about 20 miles from my home to get here. I keep my cars in perfect condition and only get them dealer-serviced. This is my fourth Honda Accord and I am thrilled with it, as I have been with my previous three.If Madison Honda and its staff continue to serve my auto needs and service me car well, I will be its customer for life and never hesitate to recommend others to its showroom. When you have a winner, you stay with it.
Jani2013
Jan 27, 2014
Brian Teixeira, sales consultant is very profrssional,respectful,Knowledgeableyoung man.He was very helpful during my visit to Madision Honda on 1/10/2014.He is the one would go extra mile to help his customer.I had very pleasant experince with Brian and I will certainly rcommond to my friends& family.
StellaShwartsman
Jan 23, 2014
Working with Rich Giordano was a great experience. Instead of acting like a salesperson, Rich was more like my partner in helping me decide if breaking one lease and getting into another was the right decision for me. I really appreciated his bottom line no pressure approach. Rich even brought me over to Philip Ferreira, the general sales manager. I immediately felt at ease talking with Philip about the options Rich had laid out for me. Philip reviewed everything with me again to make sure I was comfortable with my decision. It was a pleasure working with them and I look forward to our continued association.
72Elvis
Jan 23, 2014
Madison Honda is the type of dealership that makes you feel very comfortable when you need to make important decisions regarding your new vehicle. Diana was so helpful, not only did she explain every detail to me, but she also answered every question I had. She is a wonderful addition to the dealership.
lzapson
Jan 21, 2014
jacob was extremly helpful, someone I could trust, very warm and I got a fantastic car at a fantastic price! Great service, I was not kept waiting.
mgrilo
Jan 20, 2014
Overall, a good experience. My salesperson, Adrian Secreto was very polite, professional and helpful. Had me waiting more time then I expected while trying to juggle my sale and another sale. David Lee was great to deal with. Did everything he could to make me feel comfortable with the purchase of a used Ridgeline. David is definitely an asset to Madison Honda. David Streisant was kind of a middle man, not very helpful. I felt like this was his first week at work. Jeffrey Pietrzak can be described in one word, callously. Made me feel like he could care less if I bought it or not. Thanks to David Lee and Adrian and the fact Madison Honda had the used Ridgeline I was looking for, I was able to purchased the vehicle I wanted. Not easy finding a used vehicle with options and color you want.
DouglasFrank
Jan 19, 2014
Sam handled my purchase professionally and efficiently from my initial meeting with him through the delivery of my new vehicle. Treated me as though I was his most important customer answering all my questions promptly and assuring everything was completed when delivery of the vehicle was scheduled.
RajYerasi
Jan 17, 2014
Adrian Secreto was great. Terrific customer service. Since we didn't have a car, he came and showed us the car at our house, and later picked us up again.My only gripe is that I had been very clear that we were negotiating on the all-in price (before gov't taxes) and then when it came time to sign, there was a charge of a few hundred dollars in documentation fees. I complained and while the manager wasn't too helpful, Adrian made some effort to keep us happy. So I'll chalk this off as a misunderstanding.We're happy with the vehicle and very happy with Adrian's service.
Wmullins1009
Jan 17, 2014
Sam is a definite asset to your organization. He never once had his own intentions in mind during the purchase of my new vehicle. I was more then satisfied with his salesmanship and I will have no problem passing his name along to anyone looking to purchase a new or used vehicle. His follow up after the sale further solidified this review of excellence.
r2cgraphics
Jan 16, 2014
I had an amazing experience at Madison Honda! As soon as I walked into the dealership, I was greeted with a smile. My sales person James Dodwell was very professional and didn't give me the run around. I purchased 2014 Honda CR-V at a great price and love it! I would totally recommend Madison Honda to my friends looking to purchase a new car.
Furlonghonda3
Jan 14, 2014
We leased a Honda Civic from Madison Honda on December 30, 2013. It was the sixth time we've dealt with our salesperson, Jacob Feldon, and as always it was a pleasure to do business with him. Jacob is extremely professional, knowledgeable, and personable and made the entire leasing process an easy one. We are enjoying our new Honda Civic, and we'll definitely return to Madison Honda for our future car needs. We'll look forward to working again with Jacob. He's the best!
JAHeller
Jan 11, 2014
We bought our previous Honda Minivan from Jacob Feldon at Madison Honda in Madison, NJ, 6 years ago and had a great customer service experience with him. So, when we wanted to trade that one in, we made a point of looking for Jacob once again. Jacob was just as terrific this time as he was the last time, 6 years ago. Then again, we had no doubt that we would be. Perhaps that's why we have also referred many others to Madison Honda, and to Jacob in particular.
odyssey2014
Jan 6, 2014
Adrian was very pleasant and attentive to our needs. He made us feel very welcome. He also went out of his way to have the vehicle delivered by the end of the day to complete our lease transaction. We look forward to working again with Adrian when the lease expires.We also want to than Nicole, in internet sales, for helping to set up this appointment for us. We were referred to Nicole/Madison Honda from the Buyer's Edge Program.
clints68
Jan 6, 2014
I had a great experience purchasing my used car at Madison Honda. All of the employees are very friendly and exceeded my expectations. Normally car salesmen are pushy, but everyone at this particular dealer was very patient in letting me make my decision. I would highly recommend this dealer to anyone who is looking for a new or used car.
coolidgedrive
Jan 6, 2014
I was referred to Mr. Mark Stocke after speaking with the Madison Honda manager, Mr. David Lee. Mark called me immediately and after asking some pertinent questions, we set an appointment for the next day.I was interested in a certified pre-owned Honda CR-V or a new one. After working with Mark, I selected a new 2014 CR-V. Both Mr. Lee were friendly, knowledgeable, and very polite and professional.We were able to agree on a very fair price. This is my third new Honda from this dealership. I have always been pleased with the service and have worked well with Brian Parente, the service manager, with any concerns.To top everything off, with family away skiing, Mr. Mark Stocke even drove home by 2006 Honda; Mark is the exact type of person with whom I choose to deal. He pays attention to every detail, is very accommodating, and an informed professional.
balzanogs
Jan 6, 2014
It was a pleasure dealing with Madison Honda. This was my first Honda purchase but I am sure I will not be my last. Everyone we worked with at Madison Honda was very knowledgable from the salesman Adrian Secreto to the general manager David Lee as well as the business manager Al Rico all were very professional & a pleasure to deal with. It truly was a fantastic new car shopping & purchase exsperiance & we love our new Honda CRV. Thanks Madison Honda !
MarkDecker
Jan 4, 2014
Mo Razavi was just great! He was very professional but very personable. He took the time to explain all features of the car, and patiently answered all our questions. His sense of humor made the experience an enjoyale one. We will definitely refer any friends seeking a new car to Mo.
jessiemgr33
Jan 3, 2014
Sam Shehata was, by far, the best car sales consultant that I have ever worked with. He made me feel comfortable and listened well to what I was looking for and my concerns. He was very helpful, knowledgeable, respectful, and seemed truly interested in learning what I wanted and not what he wanted to sell me. He was not pushy or condescending, as has been my experience at other dealerships. I think the dealership was good as to pricing flexibility, though a little more flexibility would have increased my rating here to a "great". I would readily recommend a friend or family member to go to Sam Shehata at Madison Honda.
ColleenJao
Jan 3, 2014
Sam Shehata is a friendly dealer and he offered great help with every detail regarding to a new car. He also showed the clients each feature of the car to make it easier to get better understanding. Thanks for Sam's professional service!
kverduin2
Jan 2, 2014
Mark made my experience at Madison Honda very smooth. I had researched the car i wanted and all it took was a quick test drive and the asssurance of Mark that ultimately lead to my purchase. Mark was friendly, curitious, and extemely helpful.
mich1959
Jan 2, 2014
We have been dealing with Mark Stocke for out last 3 leases in our family. Mark provides excellent service, is reliable and trust worthy.He is not your "typical" car sales person just trying to make a sale. There should be more sales associates like Mark Stocke in the auto industry.I certainly hope Madison Honda realizes the value he provides to his customers.
michaelmaier
Jan 2, 2014
I was looking to buy a quality used vehicle and visited a number of dealerships. Madison Honda was very professional and had a Honda Pilot that fit my needs. Brian was very helpful. Great service that fixed any issues with the car at no cost.
DeannaStirk
Jan 2, 2014
Mark was really helpful, not pushy and overall a nice guy. He was honest with what he knew. Madison Honda is great I would recommend them again. This is where my mom bought her car and I bought a certified pre-owned Honda Accord here. I am very satisfied with my car and the price reasonable.
kdrogan
Jan 1, 2014
I just purchased a new 2013 Honda Civic and was very happy with the experience I had at Madison Honda. Sam was extremely professional, courteous, and polite. He was very helpful in explaining the features of the car before I drove it off the lot. Sam even called me the next day to see if I was enjoying my new car. Overall my experience was a pleasurable one and I would highly recommend Madison Honda, and Sam, to anyone looking to purchase a Honda.
rudibirt
Jan 1, 2014
We were thrilled with our experience with Madison Honda. Our sales person, Jacob Feldon, was wonderful to work with and extremely patient with answering all of my questions and concerns. I would definitely recommend Madison Honda and Jacob to all who are looking to buy a new car.
Maeghan0267
Dec 31, 2013
James was very pleasant to work with - he was patient, friendly, approachable and did not pressure us into making any purchases but simply worked with us until we found a deal that we were most comfortable with. I have to say I think that too many different sales people got involved as if we were passed around which was disappointing considering how loyal of customers we are. Luckily, we had James to help see us through the process once everything settled down. Al was also an outstanding employee. Dave, not so much- tactless, impatient and not friendly.
cuelight
Dec 31, 2013
Sam is the most helpful auto salesperson I've dealt with. He is friendly and knowledgeable, and was able to keep us informed and at ease through the buying process. The dealership itself is pleasant, but the reason to go there is Sam.
hopesferra
Dec 30, 2013
I visited 5 Honda Dealerships in my pursuit to trade in my 2004 Pilot and 2012 Accord for a new CRV SUV. Adrian's keen ability to listen to my concerns and needs as well as his professional sales acumen impressed me from my first visit. So many salespeople are self-focused, arrogant, and pushy. Adrian was quite the opposite. I found him approachable, helpful and on task. My hope throughout the process was that Madison Honda would be able to provide me with the fairest pricing since they had serviced my other vehicles for many years and I felt some familiarity there. The car buying process was frustrating as each dealer's new car price varied greatly and each one's price for my existing cars varied greatly. It made the process tedious and time consuming. From the minute I met Adrian, he (unlike any other sales rep at any other dealership), worked to make the sale simple. He geniunely wanted to met and/or beat other offers. Once the sale was finalized he was hard working to accommodate my busy schedule, my father's deteriorating health condition and the Christmas hecticness so that he could get the proper paperwork completed, teach me how to drive and understand the car, etc. without wasting unnecessary time. His supervisor, Steve, was equally helpful. I felt Adrian was rare in all these exemplary ways. I think you should consider him an asset to your dealership. It has been easy to rave to others about his qualities and excellent help in my car buying process.
Beebop123
Dec 30, 2013
We had a great experience and Jacob was very friendly and helpful. We bought a used car with no pressure to buy new and all our questions were answered clearly and quickly.
citykid
Dec 29, 2013
Kamal has become a good friend and works with me even over the phone knowing I'm looking for a reasonable price. Kamal is very knowledgeable and friendly. The parts and service departments are excellent. We've used their body shop as well and they delivered first-class work. I've bought or leased 5 cars from Kamal in the last 4 years. Enough said.
dhuang
Dec 29, 2013
The salesperson was very professional and friendly during my visit. I printed out an estimated fair price value for a Honda Odyssey 2014 according to the online pricing in advance. This did make it much easier to start the negotiation of sale price. I didn't feel to get those hard push for purchasing of high-end and more expensive models like when I encounter in a lot of other stores these days. Overall I have a very good experience during my visit. I thought they were friendly, knowledgeable, and professional. I recommend Madison Honda to anyone who are looking for a reasonable price and good friendly service.
dgorsky
Dec 26, 2013
Sales consultant was very helpful and made buying a new car very easy. He was very knowledgeable of the model of car we were interest in, giving us a detailed explanation of all the features of the vehicle. He took his time and we felt like he was interested in helping us to work out a deal we would be comfortable in purchasing this vehicle. We would definitely recommend him to future customers.
ahirsh08
Dec 24, 2013
Overall, it was a painless experience and they were fair on price. Sam Shehata was very helpful through the process and was very knowledgable about the vehicles I was interested in. I'd recommend Madison Honda to anyone in Union or Essex Couny looking to lease or purchase a Honda
papafi
Dec 24, 2013
I have wrote good review for this dealership. As far as I did it I got a very bad experience.Play games to hide price.They charge me additional 300 $ for documents and just explain it was mistake.Can it be mistake to break deal after good response?If I know about this upfront I will better to buy car in another place.Be careful with manager Al Rico.
evetsnamrewa
Dec 24, 2013
The sales person was very knowledgeable......very friendly...very accommodating. The deal was agreed to in a matter of 15 minutes. I used to equate buying a new car with getting a "root canal" at the dentist....not any more. KEEP UP THE GOOD WORK!!
Qing2013
Dec 23, 2013
It was a pleasant experience for us at Madison Honda. The sales team, especially the gentleman Mo is very nice and helpful through the entire process. Were very satisfied with the service.
Betsyckc
Dec 22, 2013
The sales representative was very good, Mark Stocke, as well as the manager Theresa Petrozzino We had discussed most of the deal on the phone, ( Gary) and was able to finalize everything at the dealership. Everyone was friendly and very helpful and the price was right. This is my 3rd Honda that I have leased from Madison Honda. I definitely would recommend this dealership. I leased the Honda 2014 Accord EXL.
drivinglady
Dec 21, 2013
Our daughter purchased a car from Kamal three years ago. The experience was so positive that when my husband and I went back to him and just purchased a new Accord.
frankeagan
Dec 21, 2013
Before making any decision regarding a Honda purchase, I would suggest that you go to Madison Honda. The prices are fair, and the service department is excellent.I have made 5 purchases from Madison since 2008, and each has been a positive experience. My sales representative was Paul Fuchs, who was outstanding. He spent time making sure I got the exact car I wanted, with a price quote that was realistic and fair. I would strongly recommend taking the time to call him. I also had the opportunity to speak with David Lee, General Manager, who spent time going over the transaction in order to ensure that I was totally satisfied.Recognition must also go to Madison Honda for their service department, headed by Brian Parente, Service Manager, and Sean Murray, my favorite Service Advisor. Since first doing business with them in 2008, I have never thought of taking any of our 3 currently owned Hondas anywhere else for any type of service or care. Top Notch.Madison is a class operation, give them a try before you buy from anyone else.
accessmine
Dec 20, 2013
This was undoubtedly the best car-buying experience I have ever had. Adrian was very helpful and responsive and was able to answer (or get answers to) any question that we had. He even helped us on his day off! Al was very knowledgeable about the warranty's offered and explained everything clearly. At other dealers I have dealt with in the past the process seemed adversarial. After this experience I can honestly say that I trust both of the people that we worked with and would absolutely do business there again. Dave, the GM there, has a great team.
ECSS2011
Dec 19, 2013
Adrian was great. He sold us 2 cars within 3 weeks. He is helpful and honest. Most importantly he listens to our needs and wants. He got us a great deal and would definitely do business with him again.
timpkelly
Dec 18, 2013
Working with Brian was like working with a family member. This young man comes across as a real pro as he is very knowledgeable about his products and was very attentive to my needs. I am not surprised by Brian's exceptional service...General Manager David Lee has built a winning team and Brian is an example of this.
pep333
Dec 17, 2013
The service of the sales people, specially Sam Shehata, is excellent. They understood perfectly our needs and never tryed to sell just for sell. We were looking for an used Odissey, preferably a certified one, and we found it. They did their best in order we could get the car we want according our needs as expatriate family. Unlike other dealers, here we could make 3 driving test before to talk about prices and credit things and that's what we wanted. When you want to buy a car, you want to see the cars and drive the cars... you don't want they ask you "how will you pay they car?" before you can see the cars. Very happy with the post-sale service too. I really recomend Madison Honda.
arnspen
Dec 16, 2013
The reason for the high ratings are : all the people that I was involved with were professional, courteous and presented their products with full knowledge of the car. They are all an asset to the world of HONDA.
jngjohnson
Dec 16, 2013
From the moment we stepped into Madison Honda Brian made us feel welcomed and ready to be of servicein the purchase of our new Honda CR-V. Answered all of our questions (no matter how many times I asked, lol),walked through the whole property showing us different trims and the Service area. Took the time to explain allof the dashboard features on pick-up day. This is the first time it was a real pleasure to purchase a new car. Thanks Brian! We hope to be sending business your way.The Johnson's
tvl1942
Dec 15, 2013
I have purchased 4 cars at Madison Honda since 2007. The last two cars were purchased from Jacob: a used Accord for my daughter, and a 2014 CRV for myself. Jacob is the best. Also a huge plus is their service department with their extended hours and terrific service representatives.
lindahart7
Dec 14, 2013
Brian was a great sales person! He exhibited professionalism and class. I would recommend him to any interested party looking for a great car dealership. He was able to accommodate all of the needs I wanted in my Honda CRV. In fact, the entire Honda Staff were extremely nice and helpful!Thank you Honda!-Linda
papafi
Dec 14, 2013
I was looking for new Honda-CRV deal.I don't like all of the sale-buy car games. I have got 3 dealerships through truecar.com The best one was Madison-Honda.I am visited and met Mr. Paul first time here. We highly appreciate Mr. Paul for his effort to give us best services for buying Honda-CRV.He is highly skill set employer, who give best service-satisfaction to customer.Thanks ,Alexei Valyaev
Krojek
Dec 10, 2013
I wasn't sure whether I wanted to buy or lease a CRV but Sam was extremely patient and helpful in explaining which option would better fit my driving needs. We test drove both used and new ones and he helped me narrow down my decision. Sam is a very pleasant and hardworking salesman who takes his time to make sure his customer will be happy with their purchase.
har9249
Dec 10, 2013
My experience with Madison Honda was really great. I purchased 2014 CRV from this dealet. The whole process from beginning till thebeal finalization wsd extremly smooth. Madison Honda staff was very professional, especially Paul. I was really impressed with his deep understanding of not just the new honda models, but in general he has a vast experience on different cars. I was very satisfied with the whole experience because every thing was explained to me in a very pprofessional manner. I would also like to thank Mr Al Rico in the finance. He was also very helpful through out the financing process. I would definitely recommend Madison Honda to my friends for their purchase of Honda and specially Paul. ThanksHaroon
micangemi
Dec 9, 2013
I had an excellent experience working with Adrian at Madison Honda on the lease of my new CR-V. Adrian and the Madison Honda team were very helpful and accommodating. My prior lease was coming up right as my wife and I were moving during November. Adrian was extremely respectful of my schedule during the move, making every accommodation to work with me during any free time I had. The lease price was very reasonable and at no point did I feel pressured. In fact, I would say that the experience was much better than ones I have had in the past because it did not feel like a sales environment at all. After the sale was complete, the team went the extra mile, finding and returning an item I had accidentally left in the leased car I had turned in.I would highly recommend Madison Honda to friends and family looking for a new car.
kateright
Dec 7, 2013
We were lucky enough to have won a raffle where the grand prize was a 2014 Honda Accord. We couldnt be happier! We own two Hondas already, and were so pleased to have won another car that out-performs & out-lasts all other cars that we have owned. We get to the dealer, and we are met by the manager, David Lee. He is welcoming and friendly. He introduces us to the sales associate, Adrien Scareto who, again, offered up superior customer service. He was kind and patient and took the time to answer all of our questions about our new car. We were pleased when Adrien took more time to go through all the new features on our new car as well. It was a little overwhelming at first, but he took the time and set up our new car with the settings to our liking. Everyone we came in contact with at the dealership supplied superior customer service. We also met with a man named Mike who tied up all the loose ends, and completed all the necessary paperwork to secure our new car. He offered us a substantial warranty for a very good price.If i had to rate my overall experience at Madison Honda, I would give it an outstanding rating. I would recommend this dealership to anyone who asks for a reference. We will be driving Hondas for years to come. The quality and service is unbeatable!!
d25diamond
Dec 7, 2013
This was our second time making a purchase with this dealer, the first time was in 2005 and than again in December of 2013. We started our shopping thinking we would purchase a new car, but ended up choosing a certified pre-owned 2011 Accord. We made 3 trips to the dealership over the course of a week to look at Honda's and the first two time's we went, we worked with Rich looking and test driving cars. It is a big decision and of course we wanted to make the right choice. I can only imagine how frustrating it was for them between my wife, my 2 1/2 year old and my-self. My wife and I finally agreed to take the plunge, but before we pulled the trigger on this purchase she wanted me to also consider a certified car. We found one on their website that looked like a good fit. Low mileage, certified and had the sunroof and Bluetooth that I was looking for. I arrived promptly for my 9am appointment for the 3rd visit to the dealership and learned that Rich whom I'd been working with had called out. He was so helpful during our first two visits, probably spent like 4 or 5 hours working with. I gave him a ring and he promptly set me up with another sales person, Mark. I let him know which vehicle from the pre-owned lot I was interested in. He pulled the vehicle up, and than proceeded to go through the, will this work with my phone and so on. We spent a good long time doing the head to tow on the used car. Once we were out on the road, and normally the dealers don't want you to stray too far, but it was used so I wanted to get it on the highway, feel everything. No problem there and than he took me into a hilly area. Great experience during the test drive, gave the car another once over and once I decided to pull the trigger on the car it was smooth sailing from there. I had done my research so I knew price wise where we should hopefully land. The negotiation was, easy and straight forward, took 10 minutes to hammer out the details of the car price and trade value and I got a bunch of extras that I was not expecting. All said and done I was home by noon for lunch with my family, with our new car.It was a great experience and I would highly recommend them to anyone that asks.
RandiFreedman
Dec 4, 2013
Sam was, by far, the best person to handle my first time car buying experience. He was patient, NOT pushy, and didn't make me feel pressure to purchase something right away. Once he had my business, however, he went above and beyond to help me drive my rental car back to Hertz and get my trade in to the dealership (I was by myself) so that I was able to have my brand new car to drive home in the evening. He took his time explaining everything to me, from small details to significant ones. He definitely puts his customers first, and I will be returning to Madison Honda as soon as another car is needed!! Thank you so much to Sam and everyone who helped along the way get me the car I've been wanting for years!
EYoung1
Dec 3, 2013
This is my second car with Madison Honda, and number four for my household. Mark has helped us with each one, and has made each experience as easy and comfortable as possible, making sure to answer our questions and following up with us when needed. I will definitely be coming back when my lease is up.
davealb
Dec 2, 2013
Great experience. Made the trade in of my current lease and the negotiation of my new lease quick and easy. I would recommend Madison Honda to anyone. Top notch dealership and Mark is great to work with.
sloanro
Dec 1, 2013
Jacob was a pleasure to work with throughout the process and was extremely accommodating with the trade-in and getting me my first choice of color. It has been 10-yrs since my last car purchase and this is my very first Honda. Alot has changed in the purchase process and Jacob made me very comfortable with all of it. In fact, everything went so smoothly I was able to take possession of the new car the same day I first walked in to negotiate price. Jacob went over all the features of the car before I left the dealership and told me to call him directly if I had any questions. Jacob even called me an hour or so after leaving to see if I enjoyed the drive home. He told me once agin if he can do anything for me to call him.
Rick3
Dec 1, 2013
The salesman quickly understood what I wanted and was effective in helping me purchase the new 2014 CR-V AWD. The price was quickly and professionally negotiated with 'no hassle'.
Sciarra
Nov 30, 2013
Honda Madison worked with us on a great deal to trade in our old lease for a new one. This is our third card with Honda Madison and we are very pleased!
Eleung4
Nov 28, 2013
Honest and fair salesperson. Pleasure to work with him. He helped me throughout the entire processs. He was knowledgable . I would recommend this salesperson to friends and family.
m1234567
Nov 27, 2013
Paul provided great service and was extremely friendly. Our lease process was effortless and the car was ready on time and all the new gadgets in the car were described perfectly. I am giving this rating because the service was so good I would reccomend this dealership to my friends and family.
jocejenkins
Nov 27, 2013
Mr. Fuchs is the ultra professional when it comes to sales. He was welcoming, courteous and knowledgeable of the Honda products. I was direct and to the point in what I wanted and was looking for and he rose to the occasion and responded to my style of car shopping. I will recommend him to all my family and friends. Also, I would like to mention the gentleman in the Finance Department. He was not a hard sell or pushy in his manor as I have experienced at other dealerships. He displayed much patience with me while I made my decisions, treated me with great respect and answered all my questions in depth. Thank you guys!Jocelyn Jenkins
ssbmoney
Nov 27, 2013
Mo is the man! I felt very comfortable working with him and I feel he went to bat for me to get the best deal possible. I will gladly recommend Mo to my friends. Buy from MO!George Schneider
tynsgrl912
Nov 27, 2013
The employees at Madison Honda were all very friendly and helpful. We were there on a recommendation from our insurance company after we had our car totaled and they were very understanding with our situation. Mark in sales was very helpful and Maureen in the finance dept made going through all of the paperwork a breeze. I would definitely return to this dealer if in the market for another Honda, as well as recommend it to others!
bethgalban
Nov 24, 2013
James was extremely comfortable, knowledgeable, and responsive. We enjoyed working with him very much. In terms of price, we don't think we did particularly well, though we were trading in an older car. We will continue in this relationship with Madison Honda with our new car.
aresherman
Nov 22, 2013
Mark is friendly and courteous and works hard to get you the deal that you want. He works with you and your budget to the best of his ability. We actually had a deal worked out and then I was sitting face to face with a manager who was not a nice person and probably could use some lessons in customer service. He tried to tell me that i would need to pay much more money and i got up to leave. You do not treat returning customers that way, especially customers who have returned over and over again. Mark did manage to get the deal I needed and I was very appreciative.
loehrmw
Nov 22, 2013
I had been searching on line for different Honda Dealerships and just gravitated towards the Madison Honda website. When I arrived, I met Jacob and he could not have been nicer and more helpful without being pushy. He showed me several vehicles that I was interested in and I test drove a few and then helped me get to the monthly payment I needed with the new car that I really wanted. I never felt pressured or uncomfortable. I highly recommend Jacob and this dealership.
squoodge
Nov 20, 2013
I have visited several other dealers and they have all been high pressure and fast talking. Madison Honda was pleasant and calm. I spoke to other car shoppers there and every one was calm and relaxed. Mark Stocke, my salesman was an unexpected pleasure to work with and although I plan to keep my new Honda Pilot for many years I hope to do business with him in the future.
Terrhoff
Nov 20, 2013
This is our 2nd HONDA from MADISON Honda. We are pleased with our car. Great salesperson, so helpful. Helped us to get our systems working, so patient and kind.Sam should be commended for his customer service skills, he offered to help if we had any questions with the navi, phone hook up, etc.We were pleased once again.
shonaveasey
Nov 20, 2013
I had been looking for a pre-owned Honda CRV with navigation and blue-tooth. Every other dealer, dismissed me or suggested that I buy new.Paul contacted me regularly, until the perfect car came in. I traded in my 2007 Acura RDX and he was more than fair in terms of price.There were a number of complications with my title, but the whole dealership resolved this easily.Very friendly, polite and I would highly recommend Paul and this dealership to anyone.
joandorf
Nov 19, 2013
Adrian Secreto of Madison Honda found me a fantastic Honda Accord with his kind and caring service. He is an intelligent and honest man and it was a pleasure doing business with him. When my family needs a car, we will return to Madison Honda to see Adrian. I couldn't ask for a better experience.
lindylova
Nov 19, 2013
My husband and I are thankful and amazed at how low hassle Adrian made our car shopping experience. We also got an extremely fair price.
acurrent
Nov 19, 2013
Adrian was so friendly and helpful. It was nice to purchase a car from someone who we felt was truly on our side. He answered all of our questions and spent a lot of time with us. We got a great car at a great price. Would definitely do business again with Madison Honda!
kd5463
Nov 16, 2013
Got a great deal on a certified used Honda Pilot. Sam was a very courteous and helpful salesman that really seemed to have my interest at heart.
Kaschak
Nov 16, 2013
Shopped online at first and got a great response. Answered many questions about the vehicle. As a result took the ride to take a look and were referred to Paul Fuchs. Paul worked well with us going over all of the cars details with patience and accuracy. We were pleasantly surprised. Once we decided to purchase the car Paul again was very patient in describing all of our options. With our 4 year old in tow the entire dealership especially Paul made our always stressful time of purchasing a new vehicle very pleasant. I highly recommend Madison Honda. Thanks again Paul.
lmnitting
Nov 16, 2013
Paul made the process of leasing my first car so easy and effortless. He worked with myself and my parents on a price that would work for me, and didn't impose any pressure on us whatsoever. From the initial meeting when we discussed what kind of Honda I may want, to handing me the keys to my new 2013 Honda Civic LX, I never felt overwhelmed. Paul went above and beyond to make sure I was happy with my car. He even took the time to go through all of the important features, so I would be more than ready to take the car on the road! I couldn't be hapier with my decision to lease a 2013 Ciivc LX. When my family needs another new car in a few months, we will definitely be working with Paul Fuchs at Madison Honda.
paul4110
Nov 14, 2013
Jacob is an excellent salesman with an eye on pleasing the customer. He is honest, reliable and a good listener - he will not try to sell you something you do not want. I have been dealing with Madison Honda and Jacob Feldon for many years and plan to continue to do so.
kdaunt
Nov 13, 2013
Upon entering the Madison Honda dealership, I was happily greeted and assisted by all representatives in the office. One representative in particular, Brian Teixeira, was extremely helpful and personable throughout my visit. Brian helped me set up and complete a test drive, along with supplying me with much information about not only the car I was interested in, but the Honda brand as a whole. Brian not only supplied me with helpful information, but also offered his insight and personal opinion which made me feel much much comfortable and made it easier for me to make a decision on which car I like best. I would definitely recommend Brian Teixeira and the Madison Honda dealership as a whole. It was an overall great experience.
smollens
Nov 12, 2013
Mark Stocke was very knowledgeable about the used cars on offer at the dealership. We traded in one Honda Pilot for a newer used version and bought a Honda CRV for our daughter. He understood the requirements for each of the cars and steered us to the best cars for our separate needs on the lot. Mark was open to negotiation on price, quick to come back with a reasonable offer, and helpful throughout the process. We bought both cars within an hour and were back in the morning to collect them. Highly recommend.
katiebyoung
Nov 11, 2013
This is our third lease with Madison Honda and always they made the experience quick and easy. We love Madison Honda and our new Odyssey!
adams16w
Nov 10, 2013
I Had a great experience from the internet sales contact to the salesman to the finance manager. They made my purchase short and sweet! Would recommend.
patriciafinkle
Nov 8, 2013
Brain was excellent, we were very happy with our experience. Brian answered all of our questions and was very helpful taking us through the entire car buying process.
j5lis
Nov 8, 2013
Our family went to Madison Honda to purchase a new Honda Civic with our daughter. We had a wonderful experience with the purchase.Our salesman, Adrian was very attentive and not pushy or overwhelming. He did an excellent job explaining everything. Purchasing the car was such a pleasant experience we ended up purchasing a second Civic the next week, Adrian did a great job reviewing the cars at pickup too. Our only issue was when we went in to sign the paperwork with finance. We found this part of this part of the experience to not be as pleasant. We had to wait both times and the representatives were pushy in trying to sell extras and increase our monthly lease payment. We will return to Madison Honda in the near future to purchase a third vehicle from Adrian and hopefully the finance portion will be easier.,
Aziz.Sheikh
Nov 8, 2013
The experience was amazing financing a pre-owned vehicle mike and paul were awesome. the experience was fast but through. this is my first financed vehicle and i pretty much did not know what to do but thanks to these guys who not just sold me a great car at a good price but also patiently explained all the process with the possible catches in deeep detail. hats off to paul and mike who made my purchase memorable i pray for them both every time i see or travel in the car i got from these nice people
heeper
Nov 5, 2013
Quality and fast service at a fair price. I am a repeat customer here and would recommend this dealership to others. Mark Stocke was my salesman
sprathimareddy
Nov 2, 2013
I had great experience with Madison Honda. They explained everything and especially Brain was friendly and he answered all my questions with patiently.Overall I had very good experience and I would recommend it.Thanks,Prathima
jessie2
Nov 1, 2013
Mark is a very good salesman easy to deal with makes you feel comfortable. listens to your needs and explains everything clearly.it was a really nice experience instead of a nightmare and on Halloween too. Sherri Krich
kevemt
Nov 1, 2013
it was a very pleasant experience working with Jacob, and the dealership here. i would have no problem recommending this dealership to others. Jacob makes it as easy as possible for you.
Owhkong
Oct 31, 2013
Excellent and attentive from the moment I stepped into the show room. Madison Honda pricing was great. Prompt service from Kamal was distinguished and a strong representative for Madison Honda.
Ibelle777
Oct 30, 2013
My husband, my son and I visited Madison Honda on 10/21/13 to buy a car for my son and a Honda Pilot for US. The Financing manager lied to us telling us our credit was not good enough for the best deal so we had to pay more. We felt despair and frustrated, but I thought we had no way out so we signed 2 leases that night, my son took his car (Honda Accord) but we didnt take the Honda Pilot. However, we were a little troubled and unsatisfied because we had checked our credit scores before and it was much higher than Madison Honda claimed, so we decided to do some digging. My husband went to another dealer in a different area and was told the opposite. He was treated like a first class citizen, were told that his credit was excellent and got a deal much cheaper than Madison Honda gave him. They even gave him a 1. something % and offer me so much other extras to buy the vehicle, and it came out cheaper than Madison Honda offered with a lease. My husband called Madison Honda the next day to rescind the contract but they were very unpleasant and refused to work it out with him. Not only did they lie to us but also they made us feel like we were second or third class citizens. I am very disappointed after buying one car already from them; they way they treated us, made me feel discriminated against. They treated us like second-class citizens. I even called the manager who was no help. I am would like to know if anyone else had this experience. I am going to put this on social mediums to see if anyone else had this experience. I need another car next year, I am definitely not going to Madison Honda, and we will sure tell our friends and family.
Tomography
Oct 29, 2013
Our experience at the dealership was very positive. Adrian was able to get us into the care we wanted and within our budget. He followed up on all our needs and made our experience a pleasure. We ended up creating a win-win situation and are very pleased with our new(used) vehicle. The entire staff was very professional and my wife and I would recommend this dealership.
5Magda
Oct 28, 2013
They were very friendly and willing to work with you. The service was great, I work in the city and they picked me up from the train station so I could pick up my new car.
PMehes
Oct 28, 2013
We have dealt with Madison Honda for several years and have always had excellent service and products. Both sales and service personnel are efficient and personable.
vish76
Oct 28, 2013
Kamal Bawa in Sales was very friendly and helpful in getting me a good deal on my new 2013 Honda Pilot lease. Lauren Swingle from Internet Sales and Al Rico in the Finance team were also a pleasure to work with. I had a good experience overall and recommend checking out Madison Honda and Kamal.
carolesoder
Oct 27, 2013
I recently purchased a Honda Accord and Jacob was my salesman. He made the experience very easy and pleasant from start to finish. We selected the car, got a competitive price for my trade in and drove off in our new Accord with ease. We also had the pleasure of working with Maureen in the finance department who helped us get a better interest rate with Honda instead of my original lender. Thank you Madison Honda! We will be back!
ronniejane1
Oct 24, 2013
Paul went out of his way to make this purchase a pleasant and positive experience. I felt that he was my advocate in negotiating the termination of my old lease. Highly recommended!
soundj
Oct 24, 2013
The sales person I worked with (Adrian) was great. He was very knowledgeable and professional making my purchase a great experience. All the people I interfaced with at Madison were very pleasant and helpful. Madison Honda is well above other dealers I have spoken to. This is the second Honda I have purched from Madison Honda and both times my experience was very positive.
gvc546
Oct 22, 2013
The salesman I worked with was very friendly. He agreed to a test drive as soon as I asked for it. I got the price I wanted with a minimum of hassel. I also got what I wanted for the trade-in. I am very happy with the car and I am glad I went to Madison Honda.
5294casey
Oct 21, 2013
Service was impeccable. The team at Madison Honda is well informed and equipped. I highly recommend this dealer for cars both new and used as well as service and maintenance. I will definitely be purchasing all of my cars from Dan and the crew at Madison Honda!
kharts22
Oct 18, 2013
The salesman, Ron Forlenza was really great. It wasn't your typical car buying experience. Ron took the time to go through everything with me and felt like he was on my side. I was there for a while, as it is with most purchases, and it really was a pleasant experience. I even got to know a bit about Ron's life and family, and it felt nice to know he wasn't just a "car salesman." I would strongly recommend him to anyone visiting Madison Honda considering a purchase or lease of one of their vehicles.
Cbroderick919
Oct 16, 2013
I had a fantastic experience buying my first car from Madison Honda. After doing months of research, I was dreading the process but the staff at Madison Honda made everything easy without giving me a hard time ever! From sales to finance, everything handled professionally and I appreciated their friendliness and desire to be accommodating to the customer. Great buying experience!
AryaYoung
Oct 14, 2013
My family and I worked with Paul R. Fuchs and he was really friendly, professional, knowledgeable, personable and prompt. We did not feel pressured, which was a huge plus. The rest of the staff was really helpful and nice. It was a really great experience.
kerriannrettig
Oct 8, 2013
I would recommend Madison Honda and Brian Teixeira to anyone looking for a new or used Honda. The entire car buying experience was made easy and I feel that I found the right car for me! Brian did an amazing job from day one test driving all the way to the day I picked up my new car.Thanks for everything, Brian!Kerri Rettig
joden1974
Oct 7, 2013
My wife and I were treated very well. The employees are all professional especially with Mr.Adrian Secreto and Al Rico who made everything possible to get the car that we wanted. I would recommend this dealership to all my friends and relatives and everyone I know who needs help in buying a car ... And I will be coming back to get another one!!!!!!!! Thanks
YahyaBakkar
Oct 7, 2013
The service that Mark provided my family should be modeled by the entire sales department. My father had nothing but great things to say about him. I highly recommend this dealership to anyone who is looking for a great deal and top quality service.
Alexandriajewel
Oct 6, 2013
Jacob Feldon made leasing a car easy and fun. It was a great experience. I would definetly recommend this dealership to everyone. Thanks Jacob!! I love my car!!!-Mrs. Lawn
kbsimon
Oct 2, 2013
When we first went into the dealership we were given a price and that was it. No negotiating. We then shopped around some more and found a price that was $1000 lower than Madison Honda had given us. I then contacted the dealer again and they said that they would match or beat the price and they beat the price. Had to go through the Internet manager to get the price I wanted though.Adrian was friendly and knowledgeable
PhilSandy
Oct 2, 2013
I really wish you had a rating higher than a 5. After a very disappointing two visits to another Honda dealer, Brian, Bob and Al made buying our daughter a car a really enjoyable experience. Thank you to Madison Honda. Highly, highly recommended.
1franwhite
Oct 1, 2013
Good experience with the sales person. In think management could have taken into consideration the fact that I am a loyal customer having purchased 3 carsfrom this dealer. Not too much flexibility on the price.
smanevich
Sep 30, 2013
He was very friendly and very patient to my old father, while explaining the details and features of the deal and the car. Great salesmen.
kolbasik
Sep 29, 2013
Bought here our second car in that many months. Mo was the best (as always), gave me the impossibly great price on the brand new 2014 Odyssey (after selling me a 2013 Accord for a very attractive price). Thanks Mo!
CSpenzos
Sep 27, 2013
This is our second purchase with Madison Honda within a year. We came back because we loved the care and the service has been great. Thanks to Kamal and Mike for a quick and easy process.
john14e
Sep 27, 2013
The above ratings are based on an overall great experience, helpful dealership personnel, favorable price negotiations, appearance, style, price, standard options and overall favorable impression of the vehicle
Bnossen
Sep 27, 2013
I was very pleased with my experience at Madison Honda and with the rep I dealt with, Mark Stocke. He worked with me on the price in a professional manner and took his time in reviewing the car's features.
willburr8991
Sep 25, 2013
MR.DUFFY WAS VERY HELPFUL AND KNOWLEDGEABLE.I WOULD RECOMMEND HIM AS WELL AS THE DEALERSHIP TO ANYONE.THE CAR I PURCHASED IS GREAT.I AM VERY SATISFIED WITH THE WHOLE EXPERIENCE.
Linda17
Sep 25, 2013
Spoke to Lauren who was very helpful and I told her what I wanted and she was the only person after going to other dealers who told us the truth. We went in the next day because she told us that he car I was looking for was out there. We had Mark Stocke as our salesman and he was a pleasure to work with. We told him what we wanted and he requested a deposit in order to see if the car was available. I did not want to leave a deposit because I knew the car was out there. I told I was going to buy the car right then ad Theresa long as I got a good price on my honda accord trade in. He went into his computer and found the car within five minutes. Not my first choice of color but I did not have a problem with that. Got the deal I wanted and siged my title over to him and he has my 2013 Black Fit Sport with Navagation he next day. I love my new car but most of all I love te fact that I did not have any problems dealing with Mark. I would recommend Madison Honda to anyone who knows what they want and they don't want any salesman playing the game. Thank you Mark for all of your help.
jmf0316
Sep 24, 2013
Jacob Feldon should be the measuring stick for which all car salesmen should be compared against. Finally an individual that treats you as you would want to be treated when selecting a new vehicle. Anyone has has access to him should be taking notes on how to be a reasonable human being. A true professional. I would recommend him anytime for those looking to buy a Honda. The first truly positive experience I have had purchasing a vehicle ever.
ntfaust02
Sep 23, 2013
Sean was great to work with. He didn't try to give me a hard sell which is the one thing that really turns me off from a dealer.
mcnichold1
Sep 22, 2013
Overall, I had an excellent experience with Madison Honda! Mo Razavi was very helpful and I would recommend him highly to anyone looking to finance or lease a car.
jenn908
Sep 22, 2013
Paul Fuchs was so personable and friendly and we felt like he was 100% honest with us when showing us and selling us our car. He was so fantastic and I recommend him to anyone anywhere. You will get a good deal, with a real person. He was really great with kids and great with a rubbix cube :) Paul Fuchs is the real deal. Thank you Paul! We love our car, it was everything we wanted and much more! Thanks for working with us. Jenn Brown
Mheyrich
Sep 21, 2013
My experience at Madison Honda was great. Everyone was friendly without high pressured sales tactics. My salesman Jacob Feldon was top notch. He called me immediately when a used car that met my parameters became available. He brought the car to my mechanic for inspection and even drove it home for me. Talk about fabulous service!!
Milagros Bermudez
Sep 21, 2013
She was awesome very very helpfulRecommend her to everybody.She was very informative and patient Maureen was also very helpful and informative love my car thank you
MimiM51
Sep 19, 2013
From the moment we walked into the dealer and were approached by Ron, we had nothing but a great experience. Ron is a knowledgeable, easy-going, super-friendly sales person who inspires comfort and confidence. Dave came in to talk pricing with us, and he has a lovely style. Everyone was friendly, helpful, not pushy. I hope lots of people ask me about my new CR-V and I if they are thinking of a Honda, I will send them to Ron and Dave without hesitation. I should also mention that when I stopped by to ask some questions and look at colors while I was making my final decision on whether to buy the car, Ron was busy with a customer and Paul stepped right in and was also so nice, knowledgeable and helpful.
Rosiesegarra
Sep 18, 2013
Just want to thank Diana Artesona, for making our first time buying experience very comfortable and pleasant, she was very professional! We love the car! Peter and I would like to thank Diana again and all of the people at Madison Honda, you will be highly recommended!
Srfarber
Sep 18, 2013
Kamal was a great salesman to work with. I am very happy with his service , friendliness, humor, and with my purchase of a civic. I would recommend Kamal to anyone buying a Honda.
jstockma
Sep 18, 2013
I have purchased two Honda vehicles at Madison Honda previously and just purchased a new Accord LX there yesterday. Mark Stocke was my sales consultant on this and the prior purchase and I am very happy with the experience. Mark is very knowledgable and got me into the car that I was looking for at a very fair price, with no high pressure tactics. He really knows Hondas and was very pleasant to deal with. He wants the customer to be happy with the purchase and the experience. I plan to go to Mr. Stocke again when it is time for a new car.I also have all my maintenence done at this dealer and they have a great service department
Dmaref
Sep 18, 2013
Our sales person Jacob could not have been nicer! He did everything he said he was going to do and spent time with us in a no pressure way of doing business. We will most likely be back again.
ho12
Sep 17, 2013
Very satisfied with the dealership and salesman. Mark was very knowledgable and was able to secure a very affordable price for me.I was not considering Madison Honda assuming it was "pricey " because of the area it's located in. I was very happy with the negotiating andI love my new ( used)Honda Civic. I will definately recommend others to this dealership.
chrispk
Sep 16, 2013
I had the first great experience ever in a car dealership. Mr. Secreto was pleasant & helpful, not pushy at all. I bought a CRV right off the showroom floor & he helped me transfer all my belongings from one car to the new one....& there was a lot of stuff! I had not come prepared to take the new car on Saturday afternoon & was in a hurry to get to a family event that afternoon. Adrian was willing to assist me on Monday & he explained all of the features in a friendly & helpful manner. The woman in the financial department was also helpful & pleasant. I would highly recommend Madison Honda and Adrian Secreto. It was a pleasure purchasing a car without the pressure & anxiety of past purchases.
tlutz
Sep 15, 2013
I had the pleasure to work with Brian, Mark, Mike and Dave when purchasing my new Honda. This is my 5th Honda from Madison Honda and each experience has been excellent. I always recommend Madison Honda when car shopping.
mmadness
Sep 13, 2013
Adrian was very professional, pleasant and knowledgeable. There was no high pressure sales pitch. We were able to relax and make our decision without being hassled. These are all the reasons why I give Madison Honda and Adriane Secreto an Excellent rating.
pumpkin1238910
Sep 13, 2013
This is the eighth Honda we have leased. In the past we did not return to our prior sales person for various reasons but we will be using Jacob for all future transactions. We found him to be honest and knowledgeable. He came highly recommended to me from a colleague at work and I will be recommending him to my clients since I am in sales myself.
jperazzo
Sep 13, 2013
When I saw the Jeep online on AutoTrader, I knew I wanted to see it. Madison is a bit out of the way for me, but I wasn't seeing anything much closer or advertised at a cheaper price. When I got there, Adrian was the first person I spoke to. He took me on a test drive and helped me through the whole process of my trade in and buying the car. I could tell he really wanted me to be happy with the purchase and he got me the best price for the car I wanted. Adrian also helped me get a sunroof installed in my car because he knew I wanted to have one. I really appreciated his help and never felt pressured to buy anything or give him any money at any point. Even my dad, who has had bad experiences with a lot of dealers, was saying how great Adrian was with us. Anyone that I know that is looking for a Honda or even a used car will get a recommendation to go to Madison Honda to see Adrian!
xxjadejewelxx
Sep 12, 2013
Mark was great. He wasn't overly pushy, and was helpful in letting me pick out my first car out of college. I eventually went with a used Honda CR-V. I recommended him to my dad when he wanted a new car too.
Pressme
Sep 12, 2013
Wonderful Experience and great knowledge from Adrian Secreto. Made car buying a pleasure not stressful at all. Would recommend Adrian and Madison Honda to anyone.
548906
Sep 11, 2013
As a third time client of Madison Honda, we appreciated working with Adrian and his efforts to make us happy. We were put off by the initial offer, after receiving incentive letter sent by the dealership, but they chose to work with us and, ultimately, we are very satisfied customers.
djb0623
Sep 11, 2013
We have brought 3 Honda's from Mark. As long as Mark is with Madson Honda, we'll buy from there. He is a great sale person! Anyone looking fr a Honda go see Mark.
lisarose123
Sep 9, 2013
Adrian and Jeff were a pleasure to work with. Excellent customer service. Great follow-up. They were knowledgable and not "pushy". Overall customer service a "10"....I will be back!
Bohensky3082
Sep 9, 2013
We had a good experience purchasing our car. The dealer is very close to us, and we bought our last car there. The staff is friendly. The price was fair.
alejo707
Sep 9, 2013
Buying my first car was easy and painless as I got much help from Kamal and the rest of the staff. I highly recommend Madison Honda if you are looking for great customer service.
BhuwanPoudyal
Sep 9, 2013
We recently got New Honda Accord from Madison Honda.We were very pleased by the service provided by the employees, especially by Mr. Kamal.He was very professional and had excellent dealing skills,We were able to figure out the best option for us and able to get excellent deal.Thanks to Mr. Kamal's help.We will definitely recommend Madison Honda for those who are looking forward for a great Honda deal.
normagiannetti
Sep 8, 2013
This is my 4th new car from this dealer and I like the service, Sean is great and Jacob F. is the best salesman. They are very honest.
dmj5255
Sep 7, 2013
My husband and I purchased a used Honda Odyssey in August. We worked with Adrian Secreto who could not have been more helpful. He spent time showing us cars and explaining all the different options. We would not hesitate recommending Adrian and Madison Honda to all our family and friends.
seifried4
Sep 7, 2013
Pleasant experience at Madison Honda. Our salesman James was friendly and helpful. We wound up leasing a 2014 Odyessey. Would recommend dealership and James to others.
Billlovett
Sep 4, 2013
We had a glitch at the end as we were not given keys to the car and did not discover until home. Only given the valet key. Salesman after insisting we did have the keys finally went and found them. But besides that it was a good experience and the missing keys was just an honest mistake as dealership was really busy that day.
taneshar
Sep 4, 2013
I liked the way everyone in the dealership treated my children and I. I especially liked my sales person Adrian. He gave me a warm caring feeling and gave me great customer service. The manager of sales came over to greet and ask about my visit and it meant alot.
Flang
Sep 4, 2013
Bought a used Honda CRV, replacing an old Odyssey. Adrian Secreto was our sales associate. He was friendly, knowledgeable, and accommodating. Paperwork was handled without difficulty. Very pleased with car and dealership.
Patbart
Sep 3, 2013
Jacob Feldon was very helpful, respected what I wanted, and processed everything very smoothly and in a timely manner.JAcob was friendly, considerate and gave excellent service. All in all a very postive experience.
garylhr
Sep 3, 2013
This is my second car purchase at this dealership. They offer aggressive prices and the sales staff is professional and courteous. They quickly zeroed in on the right vehicle. There was less back and forth than I have had with most dealers and they eventually met my price. They were able to go get the car and prep it in about 2 hours. I drove it home that day (it was the 31st of the month).
meck10
Sep 3, 2013
Madison Honda has excellent customer service. We were in the middle of a lease when we received a letter from Madison Honda interested in buying our vehicle, so we went in to see what our options were, not so sure we would want to give up our current Honda yet, as we were very happy with it. Mo our sales associate was great to deal with and thanks to him, we upgraded to a new lease. Mo was very pleasant and knowledgeable and was very helpful working out options to get us a new car for a specific price. I feel we got a very good, very fair deal and would be happy to work with Mo again in the future. He also noted the value of our business because we were local customers - which is super important to us as well. Not that I think you wouldn't receive the same great service if you weren't from the area but the fact that Mo and Madison Honda acknowledged that and went above and beyond is probably why you do see so many Honda owners in the area. Another reason for that is their service center. Thankfully we have not had to service our Honda very often (probably because we lease) but the times we have brought it in, it was a VERY pleasant experience. The service center is run very efficiently, you don't even need an appointment, I have never had trouble getting a loaner car, and the wait time for an oil change is very reasonable. They make what is usually a total hassle as pleasant of an experience as they can. The Madison Honda service center is the main reason why I will always look into leasing/buying a Honda in the future and when you accompany that with the great sales experience we had with Mo, I would certainly be happy to recommend this dealer.
dougherty100
Sep 2, 2013
Buying a new car is good / bad: because you're excited about getting a new set of wheels but dislike the bargaining process. At Madison Honda and especially dealing with Mark Stocke, maked the whole process a little less stressful. He and the other staff were friendly & did try very hard to bring about a deal that satisfied all concerned. This was the 4th time I have done business with Madison Honda and the 2nd or 3rd expierence with Mark. I recommend both to friends and family and certainly will be back again in the future.
8byrd8
Sep 1, 2013
We were very impressed with Paul Fuchs as both a salesman and a friend. He was always available to assist us with all our questions.We purchased a dark red Accord which, although, we have had only a couple of days are in love with.Thank You PaulPeg&Steve Byrd
ThomasKelly
Aug 30, 2013
I went to the dealership to purchase a new CRV. The service was excellent, with the transaction being done quickly and efficienty. The saleman, Kamal Bawa, did a very good job explaining the technology offered in the new vehicle.
notreadinc
Aug 28, 2013
Salesman was quick and easy to deal with. Honored posted price with no attempt to drive up the price. Finace was extremely fair. Car could have been detailed better by service area.
Scarletpearle
Aug 28, 2013
I am very happy to have purchased my Honda Accord Luxury Sedan from the Madison Honda Dealership in New Jersey. The purchase was seamless and I felt as though I had done nothing at all! The staff is very accommodating and Phil Ferrara, General Manger, has a keen sense of the particulars that one may enjoy in their vehicle. I say, "Bravo" to all of the staff who made my purchase a good experience and not a laborious one.I would also like to say that Al Rico, Finance Manager, is very knowledgeable and detailed oriented. He also made me feel relaxed and confident during the entire financial process. This is a rare and I look forward to purchasing my next Honda at this Dealership.Sincerely,Victoria White
laxlover18
Aug 28, 2013
Adrian was very helpful and transparent on getting me the best offer possible. He was very up-front and new what I was trying to do and helped me get the deal done with as little head aches as possible. The service was friendly and professional.
joy1234567
Aug 27, 2013
Mark Stocke was so very helpful that I bought the car after a test drive even though I didn't intend to. The negotiations were sophicated, no high pressure, were we both felt, the buyer and the seller, a good deal was had by all. After the sale, there was still work to be done. 1. Mark showed us, with great patience how to connect with the Bluetooth. I can now call my wife and she can call me from the car. 2. Mark called the insurance company to transfer the insurance to the new car. He also faxed the insurance company the price information of the car and purchase information. He returned our many phone calls almost immediately, which were very helpful. Mark continues to give us 5 star service even though the sale has been made and the car is in our garage. Thank you Mark and thank you to Madison Honda Dealership.
jessnew
Aug 25, 2013
Our salesperson, Kamal Bawa, is very friendly and easy to get along with. He really makes the experience of buying/leasing a vehicle much less stressful then others I have dealt with. Attentive to our needs and willing to work with us to get the deal done. Plus he's a good guy. We had a very nice experience, which is why we are repeat customers.
Benbarb4
Aug 25, 2013
We were very pleased with our salesman, Ron Forienza. He made us feel very comfortable and did not pressure us. This is our 6th Honda we have purchased at Madison Honda and would definitely come back and recommend you to others. Great Job Ron!!!
Fanneron
Aug 24, 2013
We did not have an appointment but Mark Stocke was ready to help. He was friendly and knowledgable but was never pushy. He was patient through our extended test drive with multiple drivers. Negotiated without pressure. We came to a deal we were very happy with. I never once felt like I was being pushed into something I didn't want to do like I have experienced at other dealerships. I forget the finance manager's name, but he made closing out the paperwork completely painless.I would highly recommend Madison Honda and Mark Stocke as your salesman.
chbrown03
Aug 24, 2013
Had a great buying experience today with Diana Artesona and Madison Honda. Professional and responsive without being pushy and got us into the car we wanted at a fair price.
patnutz
Aug 23, 2013
Jacob is an excellent salesman and a nice person. He listened to what I wanted and could afford. He is very knowledgeable about all the vehicles that he showed me with pricing, background and overall details. He was not pushy at all. He was very patient with me. He is a top of the line salesman with Honda, and I can see why. If you're looking for a good guy, go to Jacob!
jpi2102
Aug 23, 2013
The salespeople and customer service staff at Madison Honda were a pleasure to work with. Our saleman Kamal was polite, knowledgable and professional in his handling of our sale. We were very pleased with the level of care we were shown and the speed of the purchase. We were able to test drive a vehicle, sign and lease agreement, obtain insurance and take delivery all in one afternoon with the Madison Honda staff helping us through the process every step of the way. I would highly recommend this dealership and salesman Kamal to anyone who is looking to purchase or lease a new or used Honda.
bdietzold
Aug 21, 2013
Our family has worked with Mark Stocke and Madison on 4 vehicle purchases and have had excellent experiences. Mark is knowledgeable of the product line, always gets back, and treats you with respect. The dealership is well run and very customer focused. We are willing to pay a little extra for the convience and level of professionalism.
kenbeitl
Aug 20, 2013
Kamal was very friendly and relaxing to deal with. He was not pushy and very helpful in trying to find the right car for a price that was in my budget. He was extremely personable and I would recommend your dealership and him as a sales person to see.
ArneNaeveke
Aug 19, 2013
Joseph and Madison had been recommended to me and I found confirmed what I had been told. Great friendliness, good knowledge, and great service and customer orientation. Conversation straight to the point, clear responses to clear questions, no waste of time with blabla. It's a mid-sized shop that comes with some proximimity and good atmosphere, not the huge machinery of Autoland where you must give your phone number and show your driver license before you are admitted to speak to a sales person. Happy to add that I'm a foreigner and purchased my car less than three weeks after arrival in the US. Not easy when you don't know the system, but I feel good about the overall experience. Price can always be better but it was good I believe.
tamaralb27
Aug 19, 2013
I had a great experience at Madison Honda. Joseph and Maureen went over and above to assist me in getting a new car. Thank you
stu1
Aug 19, 2013
Just picked up my Accord V6 EX-L. I new exactly what I wanted and my care sales consultant, Adrian Secreto, was very efficient in the purchasing process, i.e. avoiding the typical lengthy back-and-forth in the negotiation and pushing the various types of options.Thanks for a great car buying experience.
glimbach
Aug 17, 2013
David Lee and his staff at Madison Honda have a sterling reputation in the area, and it is well deserved. My new 2013 Pilot is the third vehicle I have purchased at Madison Honda and I highly recommend this dealership both for sales and service. During my latest experience, Joseph Tyson was enormously helpful in helping us select the right vehicle. He was also very accommodating about scheduling a test drive for my husband, whose schedule is consistently overcrowded. Joe answered all of our questions truthfully and was not overbearing in the least. We definitely had the feeling that we were in the hands of a trusted adviser, not a pushy sales person!In addition, Michael Pace was equally professional in his approach to presenting our finance options to us. He provided thorough answers to our questions and helped us select the most advantageous solution for our needs.Many thanks to David Lee, Joseph Tyson and Michael Pace for yet another great experience at Madison Honda. We will most certainly be back to see them again!
Figaro47
Aug 17, 2013
As a first time car buyer my experience with Madison Honda was amazing. Adrian, Diana and Al surpassed my expectations! The only place to purchase is here!! I love Madison Honda!!
Ea8892012
Aug 16, 2013
Kamal was our salesman. He was very pleasant, knowledgeable and informative and made the car-buying experience easy and fun. We were able to get a great deal on a used 2012 Civic. I had already heard good things about the Madison Honda dealership and I would recommend Kamal and the dealership to others.
benpatkel
Aug 16, 2013
Jacob was excellent as our salesman. He was attentive, patient, and very accommodating, making this purchase a pleasurable experience. We have purchased another Honda from Jacob last year and immediately went back to see him, this time around for our second car. Jacob is always friendly and courteous when we see him, waiting for our cars to be serviced. Jacob is not just there for the sale, he is there to see you all the way with your Honda, no matter what the issue is. I would highly recommend Jacob to anyone who wants to buy or lease a new Honda.
Loreal1994
Aug 16, 2013
Paul Fuchs and Madison honda dealership was very nice and so organized! I'm very satisfied and love my car! I would recommend this place!
krasovsky
Aug 16, 2013
The entire experience was very good. The only comment I have is that there was an agreed to price and then small additional fees were added over the course of the next day such that the overall cost was increased by a total of $100. I would recommend the dealership to everyone.
StaciePereira
Aug 16, 2013
From the time I entered the dealership to the time I left, I got nothing but friendly professional service from everyone I worked with. Mark answered all of my questions and concerns and took the time to show me every last detail of the car I had leased. He was patient and professional and very easy to work with. My family has leased 5 vehicles from this dealership over the past 8 years. There are three Honda dealership locations that I could visit that are much closer, but I prefer to only deal with Madison Honda.
shawnaruch
Aug 13, 2013
James provided excellent customer service and was straight forward and honest. He showed us what we wanted to see and wasn't the traditional car dealer. From the moment we walked in the door to the moment we drove away with our new car James and the rest of the Madison Honda team were friendly and helpful.
nataliecerverizzokelly
Aug 12, 2013
This was the overall best car buying experience we've had and it's because of our salesman, Joseph Tyson. He's funny and made it casual with no pressure. We would recommend Madison Honda along with Joseph Tyson to family and friends.
RosariaDiGrande50
Aug 12, 2013
This is now the second Honda Accord that I have leased from Madison Honda, with the assistance of their Sales Consultant, Kamal K. Bawa. He is truly a pleasure and extremely helpful. He made the entire experience totally stress free and simple. I hope to continue my excellent relationship in leasing cars with Kamal and Madison Honda.
tthompson324
Aug 10, 2013
I am more than happy that I decided to purchase my used Honda at Madison Honda. The employees were extremely friendly and willing to help out as much as they could. I did not feel pressured to purchase a car and their selection of used vehicles was fantastic as well. My salesman Jacob proved to be very friendly and made the process go as smoothly as possible. I now take comfort in knowing I have a partnership with Madison Honda whenever I need to take the car in for service. I would highly recommend this dealership to anyone interested in purchasing a new or used Honda.
RIHokie
Aug 10, 2013
Mo was great! Friendly with just the right amount of attention to make us feel comfortable. He was able to match our target price and delivered the car that day! Would go back to Mo in the future.Chris
scserpico
Aug 9, 2013
The service I received was great. Adriane worked out a fair deal with me to help me trade in my small 2 door civic for a very spacious accord. He was also very helpful in switching from my old car to the new one because he moved all my belongings. He was very friendly and accommodating. I am very happy with my overall service and my purchase.
mikenjune
Aug 7, 2013
We found the deal online for the Honda Odyssey and when Kumal produced the price of the car, it was higher than the online deal. He managed to match the deal and also offer what we wanted for our car. No real haggling and very kind and courteous! So glad we chose Madison Honda to do our business. We have also used Madison Honda for service on my prior Odyssey and Brian Parente has always been an excellent Service Manager.
Bramble
Aug 7, 2013
At Madison Honda, the service is excellent and fast! Adriane Secreto,with whom we worked, was helpful and courteous, and also well informed. Everyone who works there seems to be primarily interested in helping their customers to have the most positive experience possible, whether one is purchasing a vehicle or having an oil change. We have been going to Madison Honda for many years now, and it is difficult to imagine getting better service anywhere!
edill
Aug 7, 2013
Adrian was professional informative and very understanding of my financial guidelines. I would highly recommend him as a salesperson and would also reccomend Madison Honda. I bought my first Honda there twelve years ago and have been very happy with the service and maintenance. This is why I came back to purchase my second Honda.Thank You Elaine T. Dill
rrcivic1000
Aug 7, 2013
Adrian was great. He helped me throughout the whole process. He got me the perfect car with very low miles and in great condition. Mike was also great in helping me get financing. I was able to take the car home the same day! Adrian was very accomodating and really felt he had my best interest in mind. Thank you everyone at madison honda.
meredithd1
Aug 6, 2013
Brian was a friendly and courteous salesman. He made worked to get the vehicle price and trade value that I wanted, and had my Honda ready for pick-up. In addition, he quickly arranged a loaner car and fix on a dent that I found on my CR-V. Excellent service - highly recommended!
rtmac213
Aug 3, 2013
I needed to replace my old car and was interested in an Accord. I was greeted by Paul Fuchs in the showroom and asked him a few questions. I explained that I was just looking and told him that this was one of the brands in which we were interested. He asked what model Accord I was interested in and asked if I would like to test drive that model. Paul is very personable, knew the answers to questions I had, and by the end of the test drive I left your dealership with a good feeling. I made an appointment for the next day to talk a little more about the car and give my wife a test drive. To make a long story short, I drove our new car home the next day. There was absolutely no pressure to purchase the car by the sales staff, or the financial staff. Overall, this experience will make me want to go back to your dealership.
bduffy3
Aug 2, 2013
I have leased Hondas from Madison Honda for quite a few years, as well as had the cars serviced there. Everyone I have dealt with has been professional, knowledgeable and friendly, most particularly Jacob Feldon in Sales.
wallyd
Jul 30, 2013
It was a great experience working with the team at Madison Honda, especially with Ron Forlenza. Ron made the entire sale go very smoothly, he made sure i got the car I wanted and the entire transition was great. I'm very excited with my new Honda Sport.
FrankBao
Jul 28, 2013
Jacob was a very friendly person. He also helped my wife with her car. He kept a smile on his face every time I see him, and also all the other people as well. He explained on how to operate the car very well so I understood him perfectly. The car was great and I feel comfortable inside it. The price was very reasonable. I love it so much.
amompellier
Jul 27, 2013
Mo was very helpful and patient with me. He worked on two deals for my family at the same time. We are extremely pleased with him and Madison Honda.
kolbasik
Jul 26, 2013
I enjoyed working with Mo. He was courteous, professional, knowledgeable and patient. I drove a hard bargain, and he was cool about it. I am happy.
NicoleSarna
Jul 23, 2013
As of tomorrow June 24, 2013 I will have purchased my second car from Madison Honda. The staff at this dealership are all friendly, willing to help and everyone has a smile on their face. The sales representative that helped me purchase my most recent vehicle was amazing! He was helpful, made sure I was comfortable during the test drive and answered all my questions. I am more than excited to pick up my new civic tomorrow. Thank you Madison Honda and thank you Jacob for being an amazing sales rep!
mlhoof
Jul 22, 2013
Brian Teixeira was a pleasure to work with. He demonstrated the features of the car with expertise and explained the pricing clearly. The dealership had competitive pricing and was willing to make sure to get me the specific car I was looking for.
wcharlap
Jul 22, 2013
Lauren was very helpful and responsive via email. Ron then took over to complete the deal and also made sure that Mike or Tom (can't recall name) did not let me leave until I was comfortable with the technology features in the car. Jeff was also helpful in letting me know what colors were available.
Robbs34
Jul 21, 2013
Mark was fantastic Lauren called me promptly. My overall experience of Madison Honda has been a pleasant and efficient one. I would definitely refer a family member or friend.
surfcity99
Jul 20, 2013
This dealership is horrible. Complete waste of my time. I spoke with Gary on the phone and he convinced me to go to Madison dealership first because they were going to take care of me. He assured me that the cars I wanted to look at where available. I arrived and asked for him and he immediately pawned me off to someone else. That was also uncomfortable because various sales people started arguing as to who was next and thus get assigned to me. I end up with a sales guy and I dont remember his name because it was hard to understand his accent. He ended up showing me different trims than what I requested and just filling me in on the difference. He then took me inside to talk pricing with no test drive offered. I had an internet quote which he began to tell me it was rock bottom pricing that he was making no profit and would have to sell the extras in the car because he needed to make some money. I told him I did not feel comfortable with his tone and that I didnt need those extras. I then stood up and walked out. I then called Gary and told him about my experience. He did not even try to offer an apology just said ok thank you and hung up. I was extremely disappointed after this experience and didnt even want to keep shopping for a car but Im glad I did. I went to DCH Honda in Paramus and it was a FANTASTIC experience. I highly recommend going there because they are upfront with their pricing and dont try to jerk you around. A big plus is they dont force extras on you. I worked with John Medrano
har9249
Jul 20, 2013
Dear Paul, I wanted to thank you for the great service I received and making my buying Honda Accord experience very smooth and easy. It was a very good experience in dealing with Madison Honda staff and specially with PAUL. His positive attitude towards his customer and advise based on experience indulge me to buy from Madison Honda. It was really wonderful experience. Thanks PAUL. You made the buying experience so pleasant! Haroon
funkso
Jul 18, 2013
My name is Taras. I live in Stamford CT. I would like to tell you about my experience at Madison Honda. I had to leave this review for about 2-3 month ago. I purchased 2010 Honda Civic EX the car from this dealership in December 2012. That was pre owned CERTIFIED vehicle. When I saw and was driving the car, which had just been returned from lease (probably the same day) I noticed that there was TPMS light on and the brakes were not so good. Besides that the plastic cover on the left hand side of driver sit was coming off. Mark explained me that this car did not passed certification process yet that they will do it in next 1-2 days. He told me that the car will pass 150 point inspection and everything will be tested and will be working. I was very happy with that what I've heard. I came to pick the car up in 2 days. Car looked great. They replaced only 1 tire, changed front and rear brakes. Everything was shiny. Inside and outside look was great. It was really hardly see some issues with a car. When Mark was starting the engine, it took him about 5-7 seconds to start. It happens. It also was my newest car I've ever had. I was really happy with that.After I drove about 10 miles the TPMS came back on. I called them next day and they told me to stop by and they will take a look at it on spot. When I came in they told me that I have to make an appointment for that type of issue. I took a day off at work on Saturday to get that issue fixed. They did it in 1,5 hours. There was no charge for it (warranty repair). Car was and is really starting bad. In winter it took me 8-10 seconds to start the engine, sometimes I even had to press gas pedal to start the car! It's like the car of 1990's. I called them ask about it and they told me that it's normal. Month later I got my oil changed and they did 15 point inspection. I drive 100 miles a day from Stamford CT to Ridgewood NJ (45 out of 50 miles are highways, usually with no traffic). My brakes were inspected as 7mm left (%70). I was really surprised. It was only 5000 miles and 30% gone. Really? Never mind. After 2nd oil change brakes were 10 or 20% down more. like 5-6 left. And the tires treat was lover. When I passed about 11000 miles I noticed the sound on the right side. The struts were broken. They replaced left and right front struts. They also did 15 point inspection which sowed e that brakes were almost done 40%. BUT TIRES TREAT WHEN UP!!! How could it happen??? I ask to check my starter and they told me that it's all okay and there in no problem at all. Now is summer. The car starts really bad!!! When I got a car for about 6 month I noticed that there was corrosion on the left back rear side, near the wheel. I called them and told them about it. They asked me to bring it in. I even signed extra membership with them. Next day I got call from Brian, the boss of service department and he told me that I hit the vehicle. I live at residence in Stamford CT and drive to Ridgewood NJ and I have private parking at both places. After 15 minutes on the phone explaining him how I care about my car and NO ONE could even touch the car with their finger, he agreed to CLEAN corrosion, not to replace the body part. Right of the beginning he told me that I have to pay for that. All he cares is money. Looks like he doesn't want to honor their job and warranty. They cleaned corrosion and I pick up a car. It looks between decent and good. I have to live with that, there's nothing I can do about it. They also recommended to rotate the tires. After they did it my car was extremely pulling to the right. I called them and they told me that they will but it back next day. I live 80 miles from them, so I had to live with that for about 5-6 days. When I came in they did not even had a record that they did a rotation and lady who served me gave me really not nice answer. That was not rude but with attitude. It sounded like get out from here, but in different words. They switched the tires back and told me that I need an alignment done. After all that I decided to switch the dealership. I went to Honda of Tenafly. I spoke to Robert. He explained me every detail what could happen with tires. So I left the car for balance, rotation, and alignment to be done. After they did that he called me and told me that the car is still pulling to the side. He explained that tires treat was not balanced at the beginning, because I at certification process I had replaced only 1 TIRE. There was dis balance on the left and right sides. To fix this issue I had to put 3 new tires. Also the number of treat of new tire I had replaced during certification was higher that Madison Honda checked. I asked them to check it one more time in front of me. They checked and it had 7 left. They also checked my brakes treat in front of me. And treat what was left was 70% and higher!!!!!!!!!!!! NOT 40% as Madison Honda checked. After all those things were done my car is driving straight.I called Honda support line and filed a complain against Madison Honda. I explained all those issues to them. Next day I had a call from Mark, sales guy who did his job well, because he only sold the vehicle, he was not the person in charge for certification. I explained him all what happened. I appreciate a phone call, but it was to late for me to come back to them. I better pay to someone else to get the car fixed then to those guys.So if you have any of those issues listed above - you can call Honda support line (800 999 5901) they will help you to resolve those problems. I was recommending that place, but after all those issues I had with service department I just hated them.I wouldn't recommend to get any cars from them. They will basically rip you off. It's about their service department. Stay away.And thanks guys for taking care of my car. I would probably had 1000's of issues if I would bring it back to you. Almost forgot, tell the lady at service reception to treat and care about her customers better that she does.Have a nice day!
jkalian23
Jul 17, 2013
made it very easy, from the salesman Ron to the gentleman at the financing desk, to Mark, who helped me set up Bluetooth and answered any other q's i had about all the features.
benwolkoff
Jul 16, 2013
This is my 5th Honda from Madison. Jacob provided excellent service from start to finish. He got me the car I wanted at the price I wanted to pay. No hassles. No games. Professional and courteous. The service department is top notch too.
ewebb
Jul 14, 2013
Overall experience at Madison Honda, especially working with Adrian Secreto and Mark Stocke, was excellent. Found the exact car I wanted, a 2011 Honda Civic which was certified pre-owned, was able to test drive it, then was able to purchase and drive away in it the next day in a matter of hours. Price was very fair and the car was in excellent condition. Definitely one of if not the easiest experiences in purchasing a car. All of the staff was very friendly and accommodating and I would certainly be willing to work with Adrian, Mark, and Madison Honda again in future vehicle purchases.
CGerdes
Jul 14, 2013
The salesman was very helpful and the atmosphere was very relaxed. However, be careful when you make vehicle comparisons that you look at the invoice before you agree to the car. The salesman saying the vehicle is exactly like the one you are being shown is often a misnomer.
karinmw
Jul 13, 2013
I highly recommend Brian Teixeira at Madison Honda. The whole transaction from start to finish was pleasant, he didn't try to "play games" like many salespeople try to do and i would definitely go back to Brian for my next car. This is my seventh Honda and I can't believe I had such bad experiences with my former Honda dealer.
debvhm
Jul 11, 2013
Diana was very helpful, knowledgeable and patient while we decided about purchasing a new Accord. We never felt rushed or pressured to "sign on the dotted line." The day we took delivery, she spent a lot of time answering our questions and helping us feel comfortable with all of the car's features.
Aturinas
Jul 11, 2013
I'm a skeptical car shopper, and Adrian was perfectly attuned. He was conscientious but never pressuring. A very considerate person, and a pleasure to deal with.
Grove288
Jul 10, 2013
I went to this dealership looking for a Honda Accord. This is the first lot I checked and everyone was a HUGE help. I had no need to go to any other lot for the search of a new car. I told Adrian Secreto and Mark Stocke what I was looking for and now I am a proud owner of a 2010 Honda Accord Sedan Auto EX. All thanks to Madison Honda!
mjscalia
Jul 10, 2013
It's been a pleasure dealing with Madison Honda, Mark H. (and crew) as they made the process as simple and straightforward as possible.We'll worth a trek out to Madison Honda to see the vehicles and meet Mark personally for a consultation, test drive, and quotation.
mayur26
Jul 9, 2013
Madison Honda,We highly recommend to Madison Honda dealership for buy new car. This is our second car with Madison Honda in just 1 year. We were looking for Honda & I was looking around dealership in Parsippany, I visited many places but I didnt get satisfied answer & services. One of the family friend recommended for Madison Honda. We visited & met Mr. Paul first time here & find out he is amazing sales consultant , he understand all customer requirement & give you best deal & service, he has best customer series skill set. We happy with our first car but expanding family we decided to buy big car or minivan. I start search, show many mini vans but I recall myself & think about Madison Honda & Paul again. I visited in last week & Paul gave best technical description about Odyssey Touring Elite model. I like that car after couple of days I visited with my wife & he give best his service to feel comfort my wife with this car. We agree to buy car , Paul make us happy for everything lower interest rate , best product but problem about Color. They dont have color which we want but he give his best effort & find out car for us from dealer which is far away from here. He is personally available on his week off day to get my car ready. We highly appreciate Mr. Paul for his effort twice to give us best services & thanks to Madison Honda for hiring this kind of highly skill set employer, who give best service-satisfaction to customer. We give 101% / 100% to Paul , 1% extra for available at spot for us on his week off. Thanks & Best Regards,Mayur Lad & Jemini Mistry
emotpix
Jul 9, 2013
I have dealt with Madison Honda previously on two sales and highly recommend. Other local dealers may try to beat pricing but these guys are solid and they gave us amazing deal and service. Joe Tyson was direct, no nonsense and found our desired car in less than 48 hrs. Honda Financing is awesome. We got a .9% financing deal that was a limited offer. Love my new car.
missyana1979
Jul 9, 2013
My husband and I had only gotten married a few months before we came to Madison Honda. Our old car was on its last legs and we desperately needed another car. Our close friends had referred us to Madison Honda because they had purchased a Honda Fit there after they got married and told us that they got a great deal and enjoyed their car shopping experience. Walking through the doors of the dealership we were understandably guarded, we had never purchased a vehicle from a Honda dealer before, as a matter of fact, this car purchase was our first major purchase together. We were impressed with how knowledgeable and friendly our sales associate was. Brian answered all of our questions, took us on a test drive, and showed us certified pre owned Hondas that met our needs. After some no-hassle negotiating Brian got us a great deal on a certified pre-owned, low mileage, 2009 Honda Accord LX. I had dreamed of owning a quality car like a Honda Accord. As a matter of fact, after driving clunkers all of my life it was my dream car! And Madison Honda took our old junker in as trade! All of the staff was friendly, walked us through all of the paper work, there were absolutely no high pressure sales tactics, just quality cars being sold. We got just the right warranty to suit our needs and any time I called a friendly staffer was always on hand to answer any of my questions. We had an amazing experience shopping at Madison Honda with Brian and will recommend this dealership to our friends and family! All the best! Be blessed! ~ Happy new Honda owners Yana & Jabari ;)
Russell24
Jul 8, 2013
This is the third vehicle leased with the assistance of Kamal Bawa. It is always a pleasure to deal with him. He is knowledgeable, professional and honest. The service department is very efficient and friendly.
johnthepro
Jul 5, 2013
I used their Internet website to establish some pricing information and to set up an appointment. I was set up with Brian TeixeiraWho took me on a thorough test drive of the honda pilot. He explained everything about the car and did not rush me at all. We negotiated a lease agreement that I was satisfied with and set up delivery for the next day. Brian was also very helpful during the delivery, he even noticed that the windshield washer fluid was low and added it himself. He helped set up the Bluetooth connection with my phone and went over all the Bluetooth features. All in all a great experience at Madison Honda.
Whitner6
Jul 5, 2013
Adrian was just the type of salesman I was looking for. As I entered the 2nd hand car lot, he came out immediately to help me. Though the rain arrived in torrents, he produced several umbrellas and continued to explain the inside of several cars. Eventually he suggested the one he felt was the best value and why. I said I would come the following morning to test drive a few cars. When I hadn't come by 11:00am, he called to set up an appointment. Throughout the process, he answered all of my questions, was pleasant, and never pushy, though persistent. After I decided to purchase a 2011 car, he helped me set up the insurance, et al. He also negotiated a bit of a price reduction. I would definitely recommend Adrian, as well as this agency, to others.
thirumalesh
Jul 5, 2013
I found Madison Honda as far better dealer compared to other in terms of service and customer support.I really appreciate the way they respond to the customers.Thanks for your support in choosing a wonderful vehicle.Cheers,Thiru.
hoeckers
Jul 4, 2013
Mark was very friendly, helpful, and pleasant to work with in leasing our new Honda Odyssey. We looked at both used and new cars and traded in our 2006 - everything was easy and went smoothly. The only difficulty came in agreeing on the price/rate with the finance manager for our lease vs a purchase. Mark was very helpful in helping us reach an agreement. We would recommend Madison Honda and Mark Stocke!
dbluntschly
Jul 1, 2013
Everyone was very friendly from the internet sales person to the sales person (Adrian) that closed out the sale. We had to wait over an hour to have our car delivered and Adrian stopped by a number of times to make sure we didn't need anything. He even offered to drop us somewhere for lunch when a loaner car wasn't available. Price was a 4, even though we got a solid deal it was some of the usual negotiation tactics used by dealers. Even with that said, everything was on the up and up, and the negotiation experience was probably the most pleasant I have experienced to date.
kenmar1175
Jul 1, 2013
My recent experience at Madison Honda stands out in my mind as one of the best vehicle leasing experiences I've ever had. The Customer service was impeccable, the wait times were minimal, and all my questions were answered satisfactorily. On top of that we got a very fair price with no hassle. Definitely recommend this dealership, as well as our salesperson, Jacob Feldman. Keep up the good work!!!
josemi
Jun 29, 2013
I initially came to Madison Honda to purchase a used vehicle. I say used because that's what I thought I could afford. I met with Joseph Tyson (Madison Honda Salesperson) who took the time to give me as much information before committing to buying a vehicle. Mr. Tyson was a true professional and was knowledgeable about the Honda vehicles. He made my shopping car experience extremely delightful. Mr. Tyson showed me other purchasing options that were available before I made my final decision to purchase a vehicle. Guess what, I left Madison Honda with my first new vehicle, not used, but NEW. YEESSSSS!!!! Thank You Mr. Tyson for taking time to give me step by step instructions and for showing me how to used the state of the art (features) of my new vehicle. I would highly recommend this dealership to others. Ask for Joseph Tyson and join the Honda family, you won't regret it.
nota73
Jun 29, 2013
Salesmen was 'slick'. I dont think I would by from them even if they were the lowest price. I bought from Joyce Honda, It was a better experience and the price was lower.
AlanKaren
Jun 28, 2013
The deal went smooth and fast as well as I feel it was a fair price. The car was ready when promised. In addition, we went there for service on our previous vehicle and they got us in and out quickly.
agf1
Jun 28, 2013
The entire sales experience was excellent. Mark Stocke was very professional and made the sales process extremely pleasant. The vehicle was available when promised and Mark provided step by step instructions on the functions. I would highly recommend this dealership to others.
Mnchawla76
Jun 28, 2013
We have had an excellent experience with this dealer. This is our fourth Honda from the same dealer. We went on June 26th to buy a new car, Mark (salesman) took us out for test drive, we liked the car, he found us the color we wanted, arranged a loaner car for us and on June 27th we picked up our new car. It was a no hassle, absolutely smooth transaction. Their Service Department is excellent as well!!
Marroo
Jun 27, 2013
Kamal was very friendly, informative and helpful. All employees I dealt with made the process of purchasing a car apositive experience. All aspects of the new car were explained to me, so when I drove off the lot, I felt confident about my new CR-V.
perniola
Jun 26, 2013
Excellent experience. Paul Fuchs was very knowledgable and helpful. The price received for our trade in vehicle was fair market value. The financing experience also was very smooth.
mehong
Jun 26, 2013
Paul was the most respectful, honest sales associate I had ever dealt with! This was the third car we have gotten from Madison Honda and this was the best experience by far. Paul greeted us as we walked through the door and didn't stop helping us for the time we spent. He didn't steer us into something we didn't want or need. I was very appreciative of the details he took care of and the care he took to get us on our way in a new car.
liuhonda
Jun 24, 2013
I was looking for a vehicle to travel long distance, and came across a used Honda Pilot from Madison Honda's website. Brian showed me the car and explained all the features in great detail. He's very knowledgeable and comfortable to talk with. The car fit the criteria that my family was looking for. He gave me an option to put a refundable deposit on the car which I was glad to do. I brought my wife over that evening to look at the car together. Again, he was very professional and friendly and we did not feel pressured to make a decision right away. He followed up with us the following week and answered our other questions about the car. We were happy with the car but it was his great service that sealed the deal! To top it off, Brian even offered to pick us up when he heard that we were looking for someone to drive us there to pick up the car, which he did. He made sure that the car was all clean, filled the tank with gas and programmed the Navigation system before we drove it home. Brian went the extra mile and made this process a smooth and truly delightful one for us. Brian, a big thank you to you. We will definitely recommend you to anyone we know who might be looking for a car.Sherman, Margaret and Christopher
gaustin
Jun 24, 2013
Diana Artesona was knowledgeable, friendly, helpful, courteous, professional, and personal throughout the process of purchasing and acquiring my new 2013 Honda Accord at Madison Honda.
Cwilson7951
Jun 23, 2013
Our experience was great. The salesman was nice, professional and very informative. The deal making was actually a good give and take and didn't take too long. There was not a lot of back and forth with the manager. I actually came out a little better than I expected, and I think the dealership did fairly well in end as well.
gwgw1fw
Jun 19, 2013
This is not the first time we have leased a Honda through Madison. Jacob & David Lee the G.M. have always helped us out in the lease of cars. We are repeat customers!! Jacob is extremely helpful with pricing and leasing. No need to go to a Highway dealer so to speak !!
marcinkr
Jun 18, 2013
I was very happy with my experience at Madison Honda. I inquired online, got a call back right away and was provided with some quotes. When i set up an appointment to come in i was greeted immediately by Diana Artesona. I never felt pressured to buy anything. The pricing she gave me was great and the experience was much quicker than most places i had been.
cmeadow
Jun 17, 2013
Adrian was helpful and direct in his dealings with us. He followed through on all promises. He followed up with us and kept us informed throughout the sales process.
DRyan9
Jun 17, 2013
I recommend buying or leasing your next car from Kamal Bawa of Madison Honda. I had a very good experience working with him on my recent lease and was pleased with his mannerism and professional approach. I lease a number of cars and will look forward to working with him in the future.Dan Ryan
xPeterTx
Jun 16, 2013
My wife and I purchased two new Hondas and traded in one this past week at Madison Honda. This was a big transaction for us and salesman Paul Fuchs deserves credit for making it an entirely pleasant experience. I would like to recognize Paul for his knowledge of the vehicles, his patience as we looked over the cars, and for his his low-pressure approach. When we came to pick up our new Accord EX-L and CR-V EX-L, Paul took the time to explain how everything worked, helped us set up our bluetooth phones, and we left as happy customers. We have been coming to Madison Honda since our first Accord purchase in 1991 and I must say, the sales experience here is better than ever. I would also like to recognize Sales GM Phil Ferreira and Finance Manager Michael Pace for their help in the transaction.
cjscarpa
Jun 15, 2013
I had leased two cars from this dealer in the past and my wife leased one and purchased one from them. Although I usually cringe at the thought of going car shopping, this dealer has made the experience much easier. The sales representative was friendly, knowledgeable and, most importantly, fair in price negotiations. I brought in a price from another dealer and he did his best to match it. Everyone I dealt with at the dealership was very nice. I only got the car yesterday, but so far I am extremely happy with my leased CR-V.
PJUNG1234
Jun 11, 2013
Thanks for the help and friendly service at Madison Honda, we love our Honda CRV. The buying experience was great and we got a great price and I would recomened your dealership to others. I want thank especially Adrian Secreto, and Jeff manager.
Gbangs1
Jun 10, 2013
My new car purchase experience at Madison Honda was very painless, which is not always the case when negotiating a car purchase. The sales representative, Adrian Secreto, was professional and helpful throughout the process. Overall, I am pleased with the dealership, and would be willing to purchase cars from them in the future, as the need arises.
Geri singer
Jun 10, 2013
Had some problems with their service dept. i then dealt with brian the service mgr and he seems to make everything work out. He puts the customer first
marigordon
Jun 9, 2013
We were ready for an exhaustive, tedious and extremely challenging experience trying to buy a car at Madison Honda but we were absolutely pleasantly surprised. Mark Hathaway, the salesperson that we dealt with, made it a stressless experience, gave us his full attention and showed us he valued our time and input. It was the type of customer service I'd never experienced before at a car dealership. It made us enjoy our Civic and the rest of our Saturday all the more. Thank you Mark!
Klavin938
Jun 8, 2013
Second time I am lease car in Madison Honda and can recommended this place anyone, because very friendless atmosphere, god price, service and quality of work
LNK55
Jun 8, 2013
I recently purchased a Honda Pilot through Jacob Feldon at Madison Honda, Madison, NJ. While buying a car can be stressful and time consuming, my experience with Jacob was neither. He was extremely knowledgeable and pleasant to deal with. He took me for a test drive of the vehicle, explained all the 'bells and whistles', and worked quickly to locate the color of the car I was interested in. All the personnel I spoke to at Madison Honda were friendly and informative, especially Jacob! Without reservation, I would highly recommend Jacob and Madison Honda.
bdal24
Jun 6, 2013
Mark helped me get the car I wanted and he couldn't have been nicer. He is extremely knowledgeable about the features of my Civic. He took the time to pair my phone with Bluetooth and explain everything. I will definitely recommend Mark to my family and friends when they are in need of a new car. I felt comfortable with the entire sales process from start to finish. No one pressured me into anything and that is a BIG reason why I would recommend Madison Honda.
cmcilroy
Jun 5, 2013
Jacob Feldon was an exceptionally accommodating and helpful salesperson. He was very knowledgeable about all of the different models and definitely guided me to the best choice. He also made it apparent that he was on our team as far as getting a fair price for us. I would definitely recommend this dealership and Jacob in particular for anyone looking to buy a Honda.
kylerh
Jun 4, 2013
I had an excellent experience leasing a Honda Civic. The staff were helpful, they were eager to answer questions, and they made me feel comfortable. I would recommend Madison Honda to others.
susangross
Jun 4, 2013
We had an extremely positive experience.. This was done efficiently, quickly and with no issues. it was a pleasure working with Ron and Al. We are looking forward to working together in the future.
ejmullins
May 28, 2013
From the our introduction, through the sale and follow-up, Adrian provided an excellent level of customer service characterized most by his patience. We tried once before, but the numbers on my trade-in did not work out. The fact that I returned months later interested in another vehicle is proof positive of his appraoch to finding my family the right vehicle at the right price. He answered all of my questions directly, or got me the answer--no guessing. Nothing about the sale was rushed, including the thorough test drive. Adrian stayed in touch after the sale and helped address concerns I had with the vehicle, including seat belt and alignment issues. The member of management that guided my through the paperwork was also pleasant. I have recommended him to family and will continue to do so.
dianenapoliello
May 27, 2013
Kamal was very friendly and polite and approached us as soon as we walked into the dealership. A few days later Kamal had the car we were looking for for our son. We were able to pick up the car the same day we saw it. We are very pleased with the vehicle. The price was right and it was exactly what we were looking for. Thank you.
andrewmich
May 27, 2013
Buying a new car from Madison Honda was a great experience. Everyone from Mark in sales to Mike in finance, treated us courteously, fairly, and professionally. They spent a great deal of time answering every one of our questions, and made sure we drove away happy. We will definitely go to them when we need our next car.
Stan Sandler
May 27, 2013
We purchased a new CRV for our daughter that moved back from NYC. Our salesman was Mark Hathaway and he made our purchase so comfortable. Mark was very informative, honest, knowledgeable and the most friendly salesman in all my 20 years of purchasing vehicles. I would highly recommend Mark and Madison Honda to anyone looking to purchase a vehicle.
katmagnolia
May 26, 2013
After I had gotten confirmation from my local car mechanics about the good reputation about the Madison dealership in particular and the Honda cars in general, I went to the Honda Dealer in Madison since it's convenient to me. I needed a new car (used) and had no idea about what to buy. I expected myself to be busy for the next weeks looking desperately for a car I would like and honestly, was in no buying mood at all! But only after 2 hours on Friday afternoon and two hours on Saturday morning, I went home with my new car, including a test run twice, inspection, cleaning, purchase and all the paper work. The sales person, Adrian, was helpful, understanding, but not pushing at all. He helped me with his knowledge to find a car I like and that would fit my needs. He explained the technical details and the differences between the models. He also helped me setting up the various gadgets in the car. Thank you!If you are looking to buy a car, I highly recommend Madison Honda.
jackhurrng
May 25, 2013
I was very impressed with my buying experience at Madison Honda especially would like to complement salesman Adrian Secreto. He made this process easy and "painless". He was very professional in handling the price negotiation process he beat the best price that I submitted. They also respected my wishes and did not apply any undue pressure to purchase additional add-on items or services. It was a pleasure to buy my car at a reputable local dealership and still get the "highway dealership" pricing. I highly recommend Madison Honda and Adrian Secreto.
Furlonghonda3
May 24, 2013
On May 22, 2013 I leased a new Honda Civic at Madison Honda. This was our family's sixth Honda lease through this dealership since 2010, and as usual, our experience was a terrific one. We always deal with the same salesman, Jacob Feldon, who is a pleasure to work with. He is extremely personable, and his professionalism and knowledge about the Honda line are evident throughout the entire leasing process. He establishes a great rapport with his customers and certainly takes the stress out of car shopping. My family and I will definitely use Madison Honda (and Jacob Feldon) in the future, and I highly recommend this dealership to anyone who is considering a car lease or purchase. (Don't tell our youngest daughter who just got her license!!!)
Traynor
May 24, 2013
Jacob is an Excellent salesperson. He is always courteous and helpful and goes out of his way to make the customer happy. We have used him for more than 10 years.
tarajustina
May 22, 2013
Mark Stocke Sales ConsultantI can't say enough about how wonderful my experience was. I had been to several dealerships before I decided to visit Madison Honda. I had been through the meat grinder of unsavory car salesmen. When Mark Stocke took me for a test drive he was very knowledgable about each car we test drove and truly professional. He treated me with respect. I walked in there.. a single woman looking to buy a car. Mark was so unlike every other salesmen I had encountered prior to visiting Madison Honda. I would definitely recommend him. He was so helpful and tolerant of me. I hate buying a car because of past experiences with other dealerships . He did not rush me. He spent an entire Saturday working with me on the deal. Great guy!Al Rico Business Manager Once my car was ready to be signed off, I met Al Rico. I had financing already in place. He discovered that I wasn't getting the best deal from that. I was already in flight or fight mode. I had a panic attack. He assured me that he would fight to get me the best financing through Honda and he did! Al was also tolerant of me. Like I previously stated, I have had many bad experiences in the past. He was so compassionate. He is a consumer advocate. Financing a car is the most unpleasant part of a new car purchase. My experience and outcome was so wonderful with him. Great guy!Brian Mazal Internet Sales (last but not least) My friend suggested that I go through the internet and get quotes online. I did even though I had already visited Madison Honda. While I was shopping at other dealerships, I remembered my first new car purchase when I was in my twenties. I went alone to a dealership and was so lucky to meet a great human being and salesmen. I thought i will never get that guy again! Low and behold... When I was returning to Madison Honda Brian called me and remembered that he sold me my first car. I was so excited. He came down onto the sales floor and helped me through the process . Because he was there...I knew I was in the right place. How lucky am I. Great guy! Best experience by far! Madison Honda will get repeat business from me. P.S. I also had my longtime friend who is a mechanic and has a dealership license guiding me through this? He told me it was a good deal. This dealership is on a higher level. For the first time in my life I do not feel bitter after purchasing a car? I will tell everyone I can about them .
betunia618
May 22, 2013
This is the second time in 6 months that I have had the opportunity to work with Mark Hathaway. I bought a new Honda Accord last November, 2012 and I purchased a Certified Used Honda Civic today. Mark works incredibly hard to fairly negotiate the car deal. He goes above and beyond to make sure the customer has all the information to make an informed decision. He demonstrates excellent customer service skills. I will highly recommend working with Mark to our friends and family.
sabal317
May 21, 2013
Brian is by far one of the most helpful salesman I have ever dealt with. He was very professional and extremely helpful. After processing the lease in record time, Brian took the time to sit in the car with me and show me all the features and explain how they work. Brian truly goes above and beyond, and I would recommend him to anyone considering a Honda.
BobboIBM
May 21, 2013
My salesman, Jacob, was friendly and courteous. He welcomed me as I walked through the showroom and interacted with me in a non-threatening manner. He was punctual, returned phone calls, and emails. After my initial visit he did not pester me with constant calls but waited a week prior to contacting me again. He was informative during a test drive as well as showeing me the conputerized instrument panel on the car after the purchase. We also interacted in a way whereby we shared life stories as he showed much interest in myh profession. Bob
katemoon
May 20, 2013
My experience with Madison Honda was wonderful. Adrian and the staff were very kind and informative and I drove away in a brand new car in record time. Thank you Adrian!
Sukhchain
May 19, 2013
I walked in without appointment to have a look at used cars, so I was introduced to Diana. I found her genuine and very friendly. As I just walked in without any plans so i was there for Almost 3-4 hours figuring out paperwork ( my first car) and at no point I felt pressure or inattentiveness. Great experience, I would highly recommend Diana and Madison Honda. I bought the cheapest used car in their inventory but the kind of attention and service i got from these knowledgeable and professional people was world class. Thanks Diana and salesmanager Jeff Vera for making my first car buying experience an amazing one!
bethkranick
May 15, 2013
I set up an appointment beforehand to meet with a dealer, when I arrived, my admin contact had all the paperwork prepared, and ready to pass on to the dealer I worked with in search of a new car based upon the details I provided. My dealer rep was Mark Stocke. I found Mark to be very easy to work with on both the easy and hard questions, he sought out others to confirm details. He was very thorough on the test drive, explaining the car features and also demonstrated the car features. He was very reassuring and very receptive when I returned the same day I bought the car when additional attention was needed on my new Honda FIT. Mark has a very easy going nature, is very confident to make suggestions and try to find what you are looking for in a car and flexible with you as you work with him to find what you are looking for in a new car. He has a good respect for ones time throughout the research and buying process and it is obvious in dealing with Mark that he wants to make certain you are happy with your decision to purchase the car you want. I would highly recommend Mark Stocke to my friends and family and even strangers looking for a Honda.
fitzgerald23
May 13, 2013
My experience at Madison Honda was wonderful. Diana Artesona was a great sales consultant to work with. She was very kind and informative and made me feel very comfortable. Everything went well and I took home a great car without any concerns. Thank you Diana!
Julianvalencia
May 10, 2013
Kamal was a great salesmen he knew how to treat me, made me feel very comfortable, got me the deal I wanted, everything went smooth, great personality full of energy, the whole team at Madison Honda was excellent, I took a great car home without any concerns, kamal best guy in the tri state area!!!
sanluis
May 9, 2013
Friendly staff. I had no problems getting my new car on time and got a very good deal. Will definitely return here for my next purchase
Jserino
May 8, 2013
Mr. Kamal K. Bawa was the Sales Consultant for the purchase of my new Honda Civic, at Madison Honda in Madison, NJ.This car buying experience was the best one I have ever had. Mr. Bawa is very knowledgeable of the Honda products, explaining and demonstrating the features and available options offered by Honda. I was able to test drive the car and had all of my questions answered, as well as demonstrations of the numerous features of the car. At no time did I feel unduly pressured to purchase the car.I am very appreciative of the personal touch employed by Mr. Bawa and for his expertise regarding the operation and care of my new car.Based on my experiences over the years, I have recommended this dealership to friends and acquaintances. I will continue to do so, with Mr.Bawa in mind.John SerinoMorristown, NJ
khildebrand
May 7, 2013
Mark was very friendly and easy to work with. Did not feel pressured. We had a good experience at Madison Honda and I love my Fit Sport!
bwalsh70
May 7, 2013
Working with Diana and the rest of the Madison Honda team was an extremely easy- no high pressure sales tactics, no whining, just honest treatment from a group of professionals and a car at a great price.
stcarroll394
May 6, 2013
Jacob Felton could not have been more accommodating to us as potential buyers of a Honda from the moment he greeted us at the front door of the dealership to the phone call he placed to us after we had taken the new car home. Mr Felton was totally professional, courteous,pleasant and - at no time did he try to pressure us into an uncomfortable position in our dealing. When we had made our choice of a Honda Fit, he sat with us in the car carefully describing every detail of the car. He made our Madison Honda experience top rate.
hondabuyerx
May 5, 2013
The dealership offered a great deal and they were very pleasant about it. They were willing to work with us and beat other dealer offers.
mlaqui
May 4, 2013
Our experience with Madison Honda was first class all the way. From David Lee to Diane Artesona to Maureen in the business office our experience was great. I would recommend this dealer to anyone looking for a new Honda.
suzukii
May 2, 2013
This was the most hassle-free & pleasant car buying experience I've had. I higjly recommend Madison Honda to all shopping for a new Honda.
SJB07043
May 1, 2013
I picked up today the 5th or 6th vehicle I have leased or purchased from Madison Honda since I began doing business with them about 7 years ago. Every transaction - from oil change to new car purchase and everything in between - reminds me why I deal with Madison Honda. Their spotless facilities, professional management and staff, and exemplary service are the perfect complement to the feature-rich and value-laden Honda vehicles they sell and service. I've recommended Madison Honda to countless friends and associates and continue to do so, and I actually look forward to the next time my car's oil life dips below 15% so I can visit the dealership again....
funjennifer
Apr 30, 2013
I have been researching cars for several months and I kept going back to Honda. I had a 2002 Civic that I bought brand new and it was great! I decided I really wanted an Accord. The more I researched, the more I kept going back to the Madison Honda dealership. They seemed to have the best inventory as well as prices. My hope was to leave the dealership with a 2013 Black Honda Accord 6 speed manual. And Paul Fuchs and his manager, Jeff Vera, made it happen! They literally went out of their way to make sure I got what I wanted! They crunched numbers several times and finally made it happen. I can't tell you how happy I am with my new car! I drive around as if I have the nicest car on the road! I want to thank Paul and Jeff for everything they did to make this happen! I will be sure to rave about them to anyone looking for a new car!
marypagel
Apr 30, 2013
What a wonderful experience. Jacob Feldon was a true professional, he gave me good advise, was helpful, knowledgeable and I purchased a Honda Civic that I just LOVE!! Everyone at the Madison Honda was friendly and I will recommend all my friends and business associates visit this dealership and buy a car, from Jacob of course!!!Thank you Jacob and Madison Honda!!!
Heather0215
Apr 30, 2013
Kamal was very kind and easy to work with. We leased a 2013 Honda Civic and we were very pleased with the experience. We were originally scheduled to pick up the car on a Saturday, but we had to postpone b/c we had to get the title to our trade in to complete the process. Kamal understood and we completed the transaction on a Monday.
Sharonmas
Apr 29, 2013
We had good service though it was slow for the financing part. It took longer than we expected because no one was available to help us and they could not get the printer to work
jobergfell
Apr 29, 2013
I found the vehicle on the Madison Honda website. I made a mistake thinking the vehicle came with navigation. While Paul was showing the vehicle we realized it did not have navigation. Paul was very patient and found us a 2013 Honda CR-V, with the Interior and exterior colors we wanted, and navigation. Paul revised all the paper work and delivered our new 2013 Honda CR-V the next day. Thanks Paul!
ashwin
Apr 28, 2013
First these sales persons are very friendly & gave all answers whats I had in my mind. They are very professional & knowlegablethey gave me good price on what I bought
bhuminjpatel
Apr 28, 2013
Great price which I got through truecar.com. Overall the dealership is good. Got the car I wanted and did bot have to spend lot of time for negotiation for price.
madisonreview
Apr 27, 2013
We researched cars on websites like Edmunds, KBB, and Consumer Reports. After travelling to several car dealers to look at and decide on which car we wanted to buy, we settled on a Camry or an Accord. Based on features versus price,concluded that Accord would be the best car to shop for first. Selected this dealer from three offered in the Consumer Reports buying service and based on proximity to home, even though the price was not the lowest bid. (The buying service gave us 3 bids.) The dealership honored the quoted price, although there was a bit of haggling about those "dealer extras", which we turned down. Jacob Feldon and his colleagues were always courteous and professional. They executed the paperwork accurately; the title and license had the correct names. (We've had problems with this at other dealerships in the past.) Overall, it was a successful purchase and would consider going to them again if we wanted another Honda.
nuthatch230
Apr 26, 2013
James introduced himself to me shortly after I arrived at the dealership. He was most polite, and never gave me the feeling of driving to "make the sale." James was most helpful in working with me to find the right car, and he and the others with whom I dealt there left me feeling completely satisfied. Negotiations were handled in a professional manner, always leaving me with the feeling thet they were interested in my being satisfied - and I am. I have not yet experienced servicing of my car, but I have heard glowing reportd of same, and anticipate being every bit as pl;eased as I am with the sales dept.
mikbar
Apr 26, 2013
We had a very positive experience. Sales consultant Kamal Bawa was extremely personable and knowledgeable of the Honda vehicle we were interested in. Within 2 hours we selected and purchased a new CR V. Would recommend Madison Honda and Kamal Bawa without hesitation.
spb6954
Apr 25, 2013
Fair prices. This is the second time we have worked with Kamal. We would return to this dealership for a third new vehicle when we need it.
kitchenmagician
Apr 24, 2013
No sales drama here- just an honest consultant doing his best to get me exactly what I wanted- both in price and model. I had been to two other dealerships prior to visiting Madison. They didn't come close to delivering the kind of service and hospitality I experienced with Madison Honda. I highly recommend the dealership, and Paul Fuchs, who kept the stress level at a minimum and managed to make the entire experience such pleasant one for me.
Hany Ibrahim
Apr 24, 2013
I was satisfied with my trade for a Honda accord 2011 ,the sales person Mark was excellent he did offer me few selection before the trade was done , thanks
MaryOliveStone
Apr 23, 2013
Mark was very helpful in allowing us to make the choices we needed to make for our new car. He gave us figures to help us to decide if we should buy a new car or a used one. We never felt pressured. He nicely followed up and made it possible for us to have new license plates in time for us to make a trip we had planned. I would ask for him if we need to buy another car.
manalipatel999
Apr 20, 2013
They lowered the price right away. They were flexible about the entire deal. Everyone was welcoming. I was not lied to about anything. Everything was straightforward and quick.
Flazz2112
Apr 19, 2013
Madison Honda is great dealership. I just purchased a Honda Pilot and had the pleasure of dealing with a truly great salesman named Kamal Bawa. He was very accommodating to my needs and worked hard to get me my pilot that fit my budget. I also had the pleasure of meeting Jeff the sales manager who made my deal final. And don't forget about Al Rico in financing who makes the magic $$$$$ happen. You can't go wrong with these three guys. I would highly recommend Madison Honda for the purchase of your next vehicle or repair of your current one. Frank
Chuck87
Apr 19, 2013
I took delivery of a new 2013 Honda Dyno Blue Civic EX on 4/11/2013, it was the second time that I visited Madison Honda, the first was to test drive the car I was interested in purchasing. The dealer staff are very friendly, especially Mr. Paul Fuchs, my sales consultant, he is very courteous, knowledgeable, and honest. Paul was responsible for making my buying experience a pleasant one, no haggling was necessary as the dealer gave me a very good price and it was the first and only dealership that I needed to visit. Thanks again. Carlos
kiamde
Apr 16, 2013
After going to various dealers around the area, Madison blew away the competition. I was a little hesitant to visit at first because the distance is a little out of the way for me and the color I was interested in was currently out of stock, but I'm glad I did. Not only was my salesman, Joseph, very knowledgeable and accommodating but he went to South Jersey to pick up the particular color I wanted. The process was pretty quick and everything went smoothly. I would recommend this dealer and Joseph to anyone who is looking for a Honda.
JTJFM
Apr 15, 2013
My husband and I chose Madison Honda because of its convenient location to our jobs. We found out after we told co-workers that we were going that several had purchased their vehicles from this particular dealership and all had positive experiences. We went in wanting to purchase a new CRV. This was the first time in our car-buying lives that we felt we were not lied to or deceived in any way. Kamal and Maureen worked patiently and diligently with us to make this experience pleasurable for everyone. If buying another Honda in the future, I would definitely go back to this dealership and would most definitely recommend it.
Duff1
Apr 14, 2013
Got the new vehicle yesterday 4/13/13. It was an overall great experience from the test drive to the sales. We love our new CRV. James was attentive and listened to what was important to us and got us a great deal on the SUV!!! Will be a return customer for our next vehicle. After the car was handed over to us, James took the time to get me acquainted with the new vehicle and showed me all its features. Great excellent service. Thank you.
millburn
Apr 13, 2013
The service personnel is very unprofessional. They are far behind with Planet Honda when it comes to customer service.Bring our CRV'08 for recall.
rjn1114
Apr 12, 2013
I was contacted by Honda, as I was currently leasing a CR-V, to bring in my car to be assessed and potentially have the remainder of my lease bought out to get into a new car. I did so, and worked with Joseph Tyson in the Sales Department. He was extremely friendly, helpful, patient, and made the entire process smooth and efficient. My car was quickly deemed eligible for the lease to be bought out, and I accepted the offer to walk out with a new car. I chose the 2013 Honda Accord EX-L. Joseph, with the assistance of the Finance Department, patiently worked with me while we negotiated payments, agreeing on a very fair price. The rest of the process, paperwork, waiting for the car of my liking (color, interior), etc, was smooth and efficient. All along, Joseph was readily available for any questions, concerns, or just to chat as we passed the time. Overall, the entire process exceeded my expectations, and I will most definitely purchase from Madison Honda again. Most important is Joseph himself. I first met him late last year while my CR-V was in for an oil change. He approached me to talk. Not to make a sale, not to push anything on me, but just to chat. And, each time I returned for scheduled maintenance, he'd be there with a smile and some conversation. He is not your typical Sales associate. He's genuine, honest, and truly has your best interest at heart. I've never seen that before in any dealership, and would highly recommend that anyone who goes to Madison Honda request to speak with Joseph.
wbriffel
Apr 11, 2013
Just wanted to say thanks to Joseph Tyson for his professionalism, knowledge of product, and friendliness through my purchase of a new cr-v. I walked in genuinely undecided between Toyota, Mazda and Honda product, and walked out very comfortable with my decision. Joseph is a credit to his dealership.
Jvanryzin
Apr 10, 2013
Very happy with transaction. Mark is a helpful, and easy to work with salesman. I got the exact car and features I wanted, at a fair price.
jsteve3039
Apr 10, 2013
I was overall pleased with the service I received when purchasing a new Honda Accord from Madison Honda. They found the car that I wanted within a reasoable time and the price that we settled on was fair in my estimation.
esitman
Apr 10, 2013
Jacob Feldon was a superior salesperson... excellent knowledge of the car, very friendly and not pushy. Loved the experience. Would go back and purchase another vehicle from this dealership.
philipcotrone4
Apr 9, 2013
Madison Honda is a great car dealership. The service I received was excellent and the sales people were friendly and very accomodating. Joe Tyson, my sales associate, was the best. He was patient with me through the process and helped me make my decision, but he was not pushy. I thought the price of the car was the best I found in my research. I would recommend this car dealership to anyone who is looking for a Honda.
LAJ10
Apr 9, 2013
Kamal Sale person was nice friendly helpful person gave us all the pertaining A TO Z infomation regarding HONDA CRV 2013From PRICE,SERVICE, & PROTECTION FOR car and safety. We left place with great freindly manner along with car. We will highly recomand Mr Kamal and Madison Honda
amoranzzz
Apr 6, 2013
Our salesman, Kamal Bawa, was very informative about the vehicle we purchased. He made a Youtube video of the car and all its features and accessories that was very informative. Kamal always kept us informed during the car buying process. I would recommend Kamal and Madison Honda to family and friends who were looking to purchase a vehicle.
dealershiphonda
Apr 4, 2013
Madison Honda is a very pleasant place to buy and/or service a car. With this latest purchase, Brian Teixeira was our salesperson and he was very helpful-- he could answer any question that we had. He was friendly and personable. We have been Madison Honda customers in the past and will be customers in the future. Thanks!
anr827
Apr 3, 2013
It had been a great buying experience for us when my husband and I purchased a 2011 Honda from Madison Honda. The staff, especially Kamal and Maureen, had been very friendly and accommodating, and were able to help us with our questions, concerns and issues that came along the way.
lindagail
Apr 1, 2013
It was a pleasure to work with Paul Fuchs, very personable and seemed to know that car I purchased very well, I would recommendhim in the future to my friends.
jackashulman
Mar 30, 2013
In spite of my own health difficulties, the sales rep went out of his way to personally deliver vehicle and pick up old lease car at no cost to me, paperwork went very smoothely and he maintained a 90-120 day shopping effort of mine. No problems. Easy to work with. Lots of expertise. This is the second vehicle I leased from this dealer and I will definitely get my next car from them. They are worth going out of your way for.
Nitin2386
Mar 28, 2013
I had great experience.They were friendly and very good people.Good knowledge about the products.I would recommend this dealership to all my friends..
Muffetbear
Mar 28, 2013
When I decided it was time to buy a car, my first choice was to go to Planet Honda in Union, NJ because I took my car there for service for 13+ years now. Planet Honda also gave the lowest online quote for 2013 Honda Accord LX. To say that I was disappointed was an understatement. Planet Honda engaged in classic bait and switch. I then decided to get quotes from other dealers. After my experience with Planet Honda, I was pleasantly surprised that Madison Honda honored the quote that they gave me. When I arrived at Planet Honda, Kamal was very helpful and conducted himself in a professional matter. What I liked about Kamal was that he respected my decisions. I knew what I wanted and he acknowledged that. My overall experiece with Kamal and Madison Honda was great that I told my family and friends to go this dealership when they decide to buy a new car.
popey35
Mar 28, 2013
I have now bought or leased 5 cars from Madison Honda. I've always been happy with their customer service. Paul provided professional and an overall positive experience for me. I'd recommend Madison & Paul to all of my friends.
adonnally
Mar 27, 2013
Paul Fuchs provided great service arranging for the turn-in of our 2010 vehicle coming off lease and providing us the new 2013 vehicle we desired. Hassle free.
cranford1
Mar 26, 2013
Paul was great to deal with and had a good personality. He was very knowledgeable of the car which I leased. I will use him again with my next car lease.
akatzman
Mar 25, 2013
I have now bought or leased 4 cars from Madison Honda. I've always been happy with their professional customer service. Madison is clearly a breath of fresh air from the huge, highway, factory dealerships. Working with Brian Teixeira was easy, professional and an overall positive customer experience. I'd recommend Madison and Brian to anyone considering a Honda.
gohring
Mar 24, 2013
Mark was great to work with. My wife and I were very happy with his helpfulness, politeness and willingness to work with us on price/options.He delivered on everything he promised. I also enjoyed working with the finance guy (i dont recall his name). He explained everything well and was easy to talk to when i had questions. I will certainly bring my business back to Madison Honda, and there is no question I would recommend Mark and the dealership.Oliver Gohring
pshah14
Mar 23, 2013
Great place, quick and easy. Whole buying process took less then 90 minutes. We were in and out. Really well taken care of and would definitely buy from them again.
smdyuvaraj
Mar 22, 2013
Bought a new Honda Accord 2013 model this March. Kamal K.Bawa was the one who handled my Car sale. had a good experience and the service was excellent. I strongly recommend this dealer.
Honda724
Mar 21, 2013
It's was a good experience but Jeff was kind of a jerk to my salesman. Like trying to show dominance in front of customers. Overall good experience.
Naomistark
Mar 21, 2013
This dealer was great! We completed the sale of our new Honda Pilot in less then 4 hrs in total and that was with a test drive. Mark Stocke was personable and explained everything in detail. We also got the price we wanted with no haggling. We will be back there for our next car in a few years.
Rmsscar12
Mar 21, 2013
Great experience 4th car bought from them. Helpful and friendly. Salesman was very good. Would always go there to by a Honda and would also tell my friends to go to madison Honda.
redmiston
Mar 18, 2013
Paul was very helpful in every aspect of our used car purchase. He never pushed anything on us, and had an answer for every question we asked. Our family would definitely reccommend Madison Honda & Paul to others, and we look forward to using them again for future car purchases.
StevenShapiro078
Mar 16, 2013
Paul and the whole staff at Madison Honda were terrific! They took care of my every need and were great to work with. I would highly recommend this dealership.
camry4
Mar 16, 2013
I drove for an hour to visit this dealer. Lauren Swingle was my contact via the internet. She was polite upbeat and a pleasure to deal with. She helped me find just the car I was looking for!!! Kamal my salesperson worked efficiently and quickly to make my stay as comfortable as possible. The price of the car was Great and I love my purchase. I would reccomend this dealer to my mother. Thanks
TonyTothe
Mar 15, 2013
Brian was very professional and easy to deal with. I would recommend him to anyone looking to buy from Madison Honda. My only fault with Brian is that he seems to think Cristiano Ronaldo is a better player than Lionel Messi! I forgive him for that. He still a good guy!
charthompson18
Mar 14, 2013
I purchased a 2013 Honda Odyssey. Paul did a great job with the sale of my first minivan. When the actual car was not onsite at the dealership, Paul drove the car over 40 miles (one way) to deliver it and spent time with me going over some of the state of the art features. Paul is an honest and easy going sales person and I enjoyed working with him.
MKR02
Mar 12, 2013
I never had a good car buying experience with other dealers in the past so was apprehensive when it was time to start looking for my new car. I am very happy that I went with Madison Honda. Brian was so friendly and he was very knowledgeable about the car I was interested in. I came in during the week and wanted time to think about my purchase so told Brian I would be back on Saturday if I was still interested. He made sure to have the exact car I was interested in on the lot that Saturday so I was able to see it and test drive it. The whole buying process went so much smoother than I am used to. And by the time I got through all the paperwork it was past Brian's official work hours but he stayed later so that he could show me how to set up and use the various technology features in the car. I would definitely recommend Brian and Madison Honda.
Tonyberns
Mar 12, 2013
Jacob made leasing my 2013 Honda Civic a painless and very enjoyable experience. This my fourth Honda Civic from Madison Honda.I plan on using Madison Honda for my future car needs.
jones621
Mar 12, 2013
I am enjoying my new Honda Accord and all the wonderful features and improvements. You could spend more money for a car of any brand but the Accord is a great bargain for the money.My buying experience at Madison was like most of my contact with this dealership over the past 12 years. They are so nice to deal with and are fair and considerate of MY needs. My objective was to get the best price and car for the money and they are happy to work hard to come to a mutually agreeable deal. I felt totally confident that everyone got a fair shake which for me is what to achieve in the end.My salesperson Mr. Kamal Bawa treated me with respect and honor and bore the brunt of my old, stale car salesman jokes and banter very well. He is a real trooper and car warrior and his interest is to satisfy YOU in an honest way. This is the my second car purchased with Kamal and the experience this time was even better than the first time last year. Madison Honda is the ONLY place I will go for Honda cars and service there is none better from my viewpoint.
NickSummitNJ
Mar 11, 2013
This is my 5th or 6th lease from Madison Honda - I always have a Pilot and Accord on lease since I have young kids. You need to do your homework in advance to ensure you're getting the best possible price from any dealership. These guys have great service and can usually match your best price. Ask for Paul F in sales - nice, fair, knowledgable guy.
lkryan1
Mar 10, 2013
Adrian Secreto was really nice and helpful. He was able to get us financing for our vehicle and get a decent price for our old Honda Odyssey that had over 200,000 miles on it. He also followed up several days later with a phone call to see if we were satisfied with our purchase. The dealership is honest and does business one can trust.
mikecaocc
Mar 9, 2013
I purchased a new Honda Crosstour. The entire experience was open, friendly, and professional. Not a single glitch! Diana in sales, Maureen in finance and David in management all made the experience smooth. The negotiations were straightforward, the Q&A, paperwork and delivery timely and efficient. Highly Recommended.
lsevere
Mar 7, 2013
I purchased a new Honda EX Accord on 2/28/13 and the dealership experience at Madison Honda, Madison NJ exceeded my expectations. I leased my previous 2010 accord from a flagship dealership (which isn't always a good thing because they treat you like a number) but staff at Madison Honda were direct with me and didn't con me into get a car or held me captive for hours. Initially, I wanted to save and purchase the base model accord and the sales manager took care of me and got me into a higher model for the same price monthly price I wanted to pay throughout the term of my new lease. I admire their honesty and the staff overall is friendly. I would recommend Madison Honda to anyone who is interested working with a friendly staff who is will to compete with other dealerships to gain your business & trust.I would like to sincerely thank Jeff Vera sale manager & Mark Stocke, sales consultant at Madison Honda for making my experience a pleasant one.
tcdorch
Mar 6, 2013
This was a no nonsense, no pressure, customer friendly, deal ready operation. The atmosphere was relaxed yet professional. The preliminaries, inventory review, the negotiation and initial paperwork concluded in about 75 minutes. Later that day, an hour or so longer concluded the paperwork, new vehicle orientation, tutorial re bells and whistles, etc. I left with a good feeling about Madison Honda, its people and policies. We've had two follow-up telephone calls to check our satisfaction quotient. Three business days after driving home with the new car Madison called to let us know that our registration and license plates were ready. Based on our experience, we plan to use Madison Service even though we have geographically closer choices. Our overall sense is that we were not just lucky on the day, but Madison operates well above the usual dealership stereotype by design.
ehertzan
Mar 6, 2013
Paul Fuchs demonstrated the two qualities I look for when purchasing a car, a thorough knowledge of the product and a professional demeanor. Paul patiently reviewed the many options and financing arrangements available on both the 2012 and 2013 models with not only me but with my parents who were also present. Paul did an outstanding job of fielding all our questions and was flexible with the Civic's delivery to my home. His pleasant manner and thoughtfulness sealed the deal. It was great working with him.
LMoro
Mar 6, 2013
Excellent no-pressure service when we bought our new car. Responsive to our list of "must haves" in our choice of vehicles and completed the deal professionally and in a time-concious manner. Diana was excellent.
GL9741
Mar 6, 2013
We live in Madison and we wanted to shop in Madison. James took me for a test drive of the CRV. He explained all the components of the car while I was driving. It was very helpful to me since I had never driven a Honda. I shared with him the car arrangements regarding my existing car and the the criteria I needed in order to lease a Honda . He was able to seal the deal. No sales pressure, a friendly sales exchange. Madison Honda is friendly , knowledgeable and met our family's expectations.i recommend Madison Honda and our salesperson , James
Mikebway
Mar 2, 2013
Great dealership and great guys to deal with. They will do whatever they can to service all your needs and give you an excellent experience.
Tarun78
Mar 1, 2013
Customer service and overall experience was amazing. Mark was very friendly and helpful. Quality of work was excellent. I will definitely recommend Madison Honda to my friends.
dlebourne
Feb 28, 2013
My sales consultant was very professional, courteous and efficient. When we pulled up he was outside waiting on us. He ensured that he understood our needs and worked towards fulfilling them. He was very patient because I wanted a red car and they did not have one on their lot. He tried everything and everywhere to get me the red. When that did not materialize, he took me downstairs because I was whining by then and showed me all the different colors so that I can select the one that I liked the best. While Paul was busy running around getting things finalized, I was eating oreo's and sun chips compliments of Madison Honda. When I picked up my car tonight, he patiently went over all the features, functions and buttons and even activated my phone on the new phone feature. He then taught me how to use it. The whole process was quick and painless and I found myself promising to see them in a few months to get my son a car. Totally great service. Thank you Paul and Madison Honda.
dfwyss
Feb 27, 2013
Mr. Bawa was very professional and courteous throughout the sales process. He took his time answering all our questions. He was patient and took his time explaining how the car works when we picked it up tonight.
dpiermont
Feb 27, 2013
I visited eight local dealerships in search of a new SUV. Madison Honda was one of few where I didn't feel as if I was being railroaded into something. The process of buying a car is flawed by the haggling that goes on everywhere (except Saturn, which is out of business, and Scion, who doesn't make a vehicle suited to my needs), and is often made uncomfortable by pressure exerted by the salesperson's manager. This was simply not the case at Madison Honda where Jacob treated me with respect and a very high level of courtesy. Everyone, from the telephone receptionist to the Business Manager who handled the pre-delivery paperwork, to Jacob was professional and polite. I am looking forward to a long relationship with this dealership and heartily recommend anyone in the market for a Honda contact Jacob.
athomasn
Feb 26, 2013
Since I walked in the staff has been friendly and James helped me get the car that fit my needs. Overall a wonderful experience.
valkaiser2003
Feb 26, 2013
We were very satisfied with Madison Honda. After experiences with 3 other local Honda dealers, we definitely felt Madison Honda was the easiest to work with. Lauren Swingle was very helpful by answering our questions by email, and Mark Hathaway was very prepared with all the previous discussions we had with Lauren prior to coming in. The whole transaction was very quick and painless. When we picked up the car there was a disagreement on whether we owed the first month payment or not, but the manager quickly went back to our files and honored our original agreement. They also were not pushy with trying to get us to trade in car or buy extra add ons that we didn't want. I would definitely go back to Madison Honda when I need to buy or lease my next car.
lciuffr
Feb 23, 2013
I had a great experience working with Mark to lease a new CRV. He was very knowledgeable about the car and the whole process went smoothly. This is my second time leasing a car at this dealership and I have always had an excellent experience.
Rwferg
Feb 23, 2013
My overall experience with Diana at Madison Honda was pleasant and professional. I would recommend them to anybody who is in the market for a car.
sljones09
Feb 21, 2013
Bob Desai was fantastic in helping us get our new Honda CRV - extremely professional and courteous - I highly reccomend Bob for other Honda customers . . . .Lauren was also very helpful in starting this process.
Gilmar17
Feb 20, 2013
We have purchase a few cars from Madison Honda (Jacob Feldon) and each time it was a stress free, easy and excellent experience. If a Honda is your craving then try Madison Honda and ask for Jacob!
diannea
Feb 20, 2013
Went in for a certified used car. Joe made the process easy and listened to every word I said about what was important to me and what wasn't. Helped me find the perfect car for me in my price range. It was a very busy holiday, and he was helping other several people at the same time, but he never made me feel like I was one of many. I always felt like I was the "important" customer to him.
vmolina2
Feb 18, 2013
The best experience I had going to a car dealership.There was no pressure and everything was explained thoroughly by or sales consultant (Adrian) and he stayed with us through the whole process.
jsherrs
Feb 17, 2013
Madison Honda is a solid family-owned dealership. And as for the salesperson I dealt with, Mark was great. Very straight forward and transparent with pricing, was willing to deal with me over the phone (which I really appreciated due to my work hours), and was overall a pleasant person to work with. The deal was basically done in one visit.
Jeremy225
Feb 17, 2013
A very quality dealership. Adrian made the experience very friendly and easy. He was out to beat our expectations. We shopped around and Adrian (and sales manager Jeff) provided us with a fair deal.
peggyfedynich
Feb 15, 2013
My salesperson Brian at Madison Honda was truly helpful in finding me the 2013 CRV in the color I wanted in a timely fashion. He was at all times attentive to my needs, knowledgeable about the Honda CRV, and professional. He also helped me with the programming and coached me regarding my new car technology.
Bill_P
Feb 15, 2013
I am very happy with experience of buying my new Civic. I was surprised to drive home with the new car hours after making a deal. The sales rep, Diana Artesona was very friendly, knowledgeable and helpful. Even during a major snow storm when the town businesses were closing earlier, they did not and made sure that I was satisfied with my purchase. I would definitely recommend Madison Honda and will continue to use them in the future.
csmcinnes99
Feb 14, 2013
This was our second leased Odyssey from Madison Honda and Mark Stocke helped us with both. Quality, friendly, and low-pressure service from start to finish...its what separates Madison Honda from other dealerships. We actually drove past other Honda dealerships to lease our vehicle at Madison and specifically with Mark. He does an excellent job and as long as we are driving a Honda, it will be from Madison!
mghonda
Feb 13, 2013
Mark is an excellent salesperson. We leased a new Honda Pilot with no high pressure sales tactics. His attitude allowed us to make an easy decision without being intrusive.
kelaw22
Feb 12, 2013
Our experience at this dealership was great. We purchased a CPO for a good price and received a fair price on the trade. Paul did a super job from the sale to the delivery.
egraydet
Feb 12, 2013
I worked with Brian Mazal to negotiate the price & interest rate for my new car purchase via e-mail and phone. He was very helpful and understanding of the fact that I didn't want to go for the traditional walk-in negotiation routine. Following that, I signed all the paperwork and finalized everything with Kamal when I arrived to pick up the vehicle. He was also friendly and helpful. He was a bit lacking in technical knowledge though; I thought his explanation of window VIN etching and wheel locks was a bit sketchy and uninformative. Understandable though since he's a salesperson and not a technical guy. Overall experience was good. I'll be back for service and accessories later and would recommend this dealer to a friend.
Arcilla
Feb 9, 2013
A very pleasant experience. Jacob made sure to answer our questions and showed us exactly how the numbers were arrived at for both our trade-in and new Pilot EXL purchase. His patience with us ( a family of four) showd his dedication to his craft. Madison Honda has a jewel in Jacob.
flyersjim
Feb 8, 2013
This was the 6th car I have bought here between my wife and I in the last 13 years. They have a great service, great staff, and treat their loyal customers amazing.
kathykaz
Feb 7, 2013
This is the first time I can remember purchasing a car that I actually had a pleasant experience. Our salesman, Marc, waswonderful to deal with, and at no time did we feel pressure to purchase the car. There was no wheeling and dealing and everyone from the moment we stepped into the show room was extremely friendly and pleasant.
laura_margot
Feb 7, 2013
Kumal is the utmost professional. He is fair, kind, and knowledgeable. This is my 3rd car that I have leased with him, and I would never go to anyone else! Kumal is the best.
vramaiya
Feb 6, 2013
Buying a new car with Bob Desai is a wonderful experience.He helped me to get what I wanted at a reasonable price.He also explained all the important details of the car..I would highly recommend working with Bob. He is a pleasant & polite fellow!
Canyanaso
Feb 5, 2013
I really enjoyed my experience with my sales person he was and still is very helpful. I wish they can give better deals but I had an amazing joy ride felt at home with my sales rep.
eileensr
Feb 5, 2013
Buying a new car with Brian Teixeira is a wonderful experience. He helped me find the exact car I was looking for at a very reasonable price. Before the car left the lot Brian explained all the details of the car with me. The blue tooth explanations were most helpful. I would highly recommend working with Brian. He is a young, professional, polite fellow!
mariazamora
Feb 4, 2013
I been driving Honda cars since i can remember, my first car was Honda and now that out family is being blessed with a baby it was time to trade in our old Honda car and get a new and safe one. Paul Fuchs was a great help he made the transition and choice very easy and help us get the best deal (we even went to two other dealers before Honda) It was a great choice and we are very happy with the customer service and experience. There is no dealer like Madison Honda.
tsmith081
Feb 4, 2013
I recently purchased a new Accord from Madison Honda. I have gone to get my car serviced here for years and have always been very happy with the experience so wanted to give them my business when looking for a new car as well. I stopped in for an initial visit and was pleased that I was not pushed into buying that day. When I went back for a test drive I was impressed with the responsiveness of my sales associate. He did not have the exact car I wanted at the dealership but was able to get it to me and negotiate a good copetitive price within two days. He also took time to explain all the features of the car to make sure I was comfortable before sending me on my way. Overall I am very happy with my new car and would recomend Madison Honda to anyone that was in the market for a Honda.
nysuzyd
Feb 4, 2013
I had a great experience at Madison Hotel. Everyone was very helpful from the sales people to the manager. My salesman Paul was great he showed me everything in the car when I got it. I would recommend him and Madison Honda.
katienes
Feb 3, 2013
I had a great experience at Madison Honda! Service was professional, and salesman Mark Hathaway was informative and made me feel very comfortable and confident navigating through the sometimes sticky process of buying a car. Would absolutely recommend!
NavaNic
Feb 3, 2013
The receptionist, Silvana, was a pleasant to work with and Jacob was excellent; very informative and courteous. I would recommend this dealership to family and friends.
sharpel
Feb 2, 2013
Adrian was very helpful in placing me in the right Honda Odyssey for my needs. He knew the cars well and was not at all pushy. He also took time after the sale the next day (because I was under time pressure on the day of the purchase) to make sure I knew how to operate all parts of the car. He even offered to stop by my house to do the run through if it was more convenient for me. His sales manager, Jeff, was also very helpful.This is my second Odyssey from Madison Honda and I was pleased to return there because their service department is excellent.
Careab
Feb 2, 2013
Mark was very friendly and he made it easy for me in purchasing a car. No game playing and I was able to get the price I wanted quickly without spending hours at the dealer.
briwilson77
Feb 1, 2013
Joe Tyson was very knowledgeable, courteous, and friendly. He knew the ins and outs of the car and was very fair to deal with. Recommended.
N17181910
Jan 30, 2013
Kamal is a very friendly and helpful sales associate. His expediency and overall helpfulness made the car purchase move along smoothly and quickly. Thank you for your service.
Tony Calderone
Jan 30, 2013
Purchaed an Accord several years ago. Was completely satisfied with the dealership and the vehicle. Was in the market for a new car and stopped in. You are local to my house and business, but that is not the main reason. I was able to deal with your salesperson in a timely manner and we completed the transaction in short order. I was very pleased with James Dodwell and I hope the rest of your staff will be as courteous. Tony Calderone
brendanick
Jan 29, 2013
This was a very pleasant experience. (Quite different from our last purchase at Rt. 22 Toyota.) Joseph was very knowledgeable, and extremely friendly. He made the whole experience very stress free. Any concerns were addressed in a very straightforward & simple manner with everyone we dealt with. We love our Honda Odyssey. No game playing or fast talkers here!!! What a breathe of fresh air!
kimmybteach
Jan 28, 2013
Madison Honda gave us a great deal on a new Honda Pilot. Joseph Tyson was extremely helpful and very friendly. He worked very hard to get us what we wanted at the price we wanted to spend. We would highly recommend Madison Honda to anyone looking for a new car.
Jim58
Jan 27, 2013
My wife and I turned in our leased 2010 CRV and leased a 2013 CRV. Salesman Paul Fuchs explained all options covering leasing a new car or purchasing a new or pre-owned Honda. He was thorough and very accomodating. The entire process was very enjoyable including the financing with Business Mgr. Abdul. We drove away as satisfied customers. James M. Lubin, Esq.
rach530
Jan 26, 2013
The sales team was very accommodating and easy to work with, especially since we came from out of state. Our visit was a little long, but well worth it! We were able to test drive the vehicle we wanted, Bob explained the features of the vehicle very well, and we were able to discuss the price without feeling pressured. It was a great experience and we would definitely travel out of state to go there again.
PamellaBerwanger
Jan 26, 2013
This is our second car bought at Honda Madison. The service is excellent and everyone is very helpful. They were our first choice when the issue of changing cars came up!
BStein81
Jan 26, 2013
I had the pleasure of purchasing my second car from this dealership and Kamal was patient and friendly on one of the coldest nights in recent memory. I appreciate him walking me through the different options available in the Honda CR-V and taking a test drive when the temperature was in single digits. He also took the time to talk to my wife even though she was not there to purchase a car for herself.Kamal was very knowledgeable with all of my questions and got me the best possible price on the trade in for my 2008 Honda Accord despite pretty high mileage. I was only in the dealership for about 30 seconds before Kamal approached us near the floor model CR-V and showed us all the standard features, extra features, benefits of each model and which one would be right for us.I highly recommended Madison Honda as a friendly and knowledgeable dealership and Kamal made the decision to buy a new car so easy.
mnk0316
Jan 25, 2013
We are repeat customers at this dealership. Dealing with mark was a pleasure -no heavy pressure tactics, he walked us through the whole process, was fair in negotiating and was there every step of the way. Jeff Vera was also very helpful in finalizing the numbers and Mike Pace made the financing end a breeze - We would highly recommend Mark, Mike , Jeff and the whole staff at Madison Honda!
amalf
Jan 25, 2013
I've been going there for 20 years. I bought three cars there. I traded in two cars. Just leased a car there. The customers waiting for service are right in the showroom area, which shows you how Madison Honda bridges the relationship with customers btw sales to service. There is a tv, news papers, free coffee/snacks, and a kids area! I honestly don't ever know if I get the best price, because there is so much involved and the bottom number for any car dealer seems to vary for so many reasons. Ads are always too good to be true. And I don't think the very lowest price is all that matters. I know for sure I got a fair deal and trust Madison Honda to stand behind the sale and now provide the best service. Madison Honda clearly works hard to train and retain the best people. My experience there is the empolyees know what they are doing and realize the customers are their customers who are spending lots of money. They all play a role in providing the value that keep me coming back to buy and service my cars. They treat me like they would want to be treated (try saying that about most places anymore). The heads of Sales and Service are long time Madison Honda reps, there all the time, hands on, and see/hear everything. This is not an "auto mall" selling factory with rookie sales people and cut throat sales managers and closers to trick people into add ons. It is a team-oriented dealership focused on building relationships with repeat customers. Don't get me wrong, you need to do your homework on what deals are going on when you buy a new car. You will get any deal there if it is offered elsewhere near by. If there are deals too good to be true, they will explain why and you move forward to discuss a fair deal. If you plan to shop, just make them your last place and I think you will be happy.
srico1
Jan 24, 2013
Brian was great to work with. He was super friendly and very informative as well. He helped us get a great deal on a new car, I recommend working with him!
becness
Jan 22, 2013
I was please in every way with service and price. Staff was reliable and efficient. Everything about my interaction was positive. I have not a single complaint and the dealer gave me the best price in the area for my lease.
Joe Neglia
Jan 21, 2013
Adrian Secreto is the best salesperson we have ever worked with. We have recpmmended Madison Honda and Adrian in particular to family and friends. This year Adrian has assisted us in purchasing 2 cars. Take the stereotypical car salesman idea and throw it away! Adrian actually makes the experience ENJOYABLE!
miller11
Jan 20, 2013
Brian was very helpful in selecting a car for our newest driver. He was patient with all of my questions as a mom and worked well with my husband dealing on the financial end.
ROBDMD
Jan 18, 2013
I have had the pleasure of dealing with Joe Tyson on two separate occassions. He is a very friendly and knowledgeable salesperson. The transaction was quick and smooth and would highly recommend this dealership.
ChaniseSmith
Jan 17, 2013
I was very pleased with this dealership. Even though there was a small mix up with the vehicles, EVERYONE still tried to make the situation and My expierence a Great One. All of their personalities are amazing and they are always ready to help under any cirsumstance and make us all feel comfortable. i like them alot.
fasaben
Jan 15, 2013
Came in for a car, and Joseph helped me. Was very professional, and incredibly nice. He was not pushy in the least, and fully explored all of the options I was interested in and broke down the pricing in great detail. Was very upfront and clear with me about everything. Took his time explaining everything to me, even though I kept arriving about a half hour before closing. He even stayed a half hour past closing time to help me with my car. It is hard to find a car salesman that provides you with so much info without being pushy. Overall, great, honest salesman- highly recommended!!!!
Margaret McGill
Jan 15, 2013
Mark is a great person to deal with. He is very helpful, I would recommend him to everyone. I hope he is there when I need a new car again.
Nick Ventola
Jan 14, 2013
Sales representative was very courteous attentive and knowledgable. I was well informed regarding the operation of the accessories especially easily pairing up the iPhone. I would definetly recommend this dealer to family and friends.
carolangle
Jan 13, 2013
This is our second Honda purchased from this dealership.The facilities and service department are great. Worked with Jacob Feldon on the certified used Honda CRV we just bought. Great car and I think Jacob gave us a good deal and good service.
DPBLUMBERG
Jan 13, 2013
Right from the start, we were treated as valued customers, with extraordinary courtesy, respect and the promise of a good deal. We explained that we knew the car we wanted, and we also had to be done by 3:30 PM, as we had other personal obligations to attend to. Brian and Adrian went above and beyond to accommodate us. We just can't say enough good things about our experience at Madison Honda and would highly recommend them to anyone looking for a Honda. We've bought many cars over the years and this was BY FAR the best experience we've ever had. THANK YOU MADISON HONDA !!!
sammyk0
Jan 12, 2013
Our experience with dealership and Mark Hathaway was pleasant during our Odyssey purchase. We were done with the deal in 15 minutes however waited for hours on the New Years Eve for the car to arrive. Mark was very patient during this process and at no point rushed through the process. I would recommend Mark as a sales person to work with.
sumi0926
Jan 12, 2013
I was was very happy with the purchase of my new car from Madison Honda. This is my third car I have bought from them and I have never been happier. I was treated very well and my sales rep provided excellent customer service. Though the trim and color of the car was not at the dealership, Kamal went out his way to get the car I wanted and delivered to me on the same day. He also called me the next day to see how I liked the car. Overall, I was very happy with the experience I had at Madison Honda
aguerem1
Jan 10, 2013
The sales transaction was very efficient. New car was in stock and trade in was negotiated relatively quickly. Sales person was very knowledgable and friendly.
Ursulaleonhardt
Jan 9, 2013
The dealer was friendly and very helpful...and hat a lot patience. He called to make sure I had any questions during the process. Thanks Adrian
taffy3
Jan 9, 2013
This dealership is overall very professional and positive.I received a good price and very good service.I worked with 3 employees: Jacob Feldon, Adrian Secreto and Abdul Seedate.Jacob Feldon - Senior Sales Consultant - Funny and very friendly with above average knowledge of Cars. He has been there for over 10 years.Adrian Secreto - Sales Consultant - very polite, knowledgeable, family man and cute too!Abdul Seedat - Business Manager - He holds PHD in Finance and teaches at The Wharton School of the University of Pennsylvania...Ivy League...do I need to say anything more? LOL If there is one thing I would change is their location...too crowded and too busy..Although, I would go back there in a New York minute. Karen
llseltzer
Jan 9, 2013
Very easy transaction, not high pressure. Agent was a pleasure to work with. Helped me in all aspects of turning in my leased car and getting into a new one.
smarcelliano
Jan 5, 2013
It was a pleasure to lease our Honda Pilot with Joe Tyson. He was knowledgeable, friendly, and a good listener (so he understood what we were looking for and our price requirements). We came to an agreement quickly, and without a bunch of needness stressful bargaining. The only problem was that the dealership was quite busy that day, and we had to wait more than 2 hours for our car to be prepped. I don't think this was Joe's fault - in fact he offered to loan us a car while we waited, explaining that it might be a while. Additionally, Joe and another salesman helped out in the service garage to expedite the process. We are enjoying our new car, and would be happy to recommend Madison Honda and Joe to our friends.
Brian2341
Jan 4, 2013
When I went to Madison Honda, the gentlemen I worked with were all very welcoming, helpful, thorough. They were knowledgeable and accommodated all my requests, making for a smooth sales process. When it came to buy the car, their price was more than reasonable. I would return to Madison Honda in a heartbeat.
Mary Ann Geary
Jan 4, 2013
This was a very easy buying experience. Kamal took care of everything for us. We appreciated the care taken by everyone there. Thank you, Madison Honda!
ssaeeda26
Jan 2, 2013
Kamal Bawa and David Lee were very helpful and made the experience very easy and a great one, most importantly! They are a very professional and friendly staff.
victorious1ls
Jan 2, 2013
My parents and I had a very pleasant experience at Madison Honda. Our sales consultant, Mark was very friendly, helpful and ready to assist us in anyway needed. When we came back for the initial purchase the car was detailed and ready to go; the paperwork did not take to long to complete.
hsimmy206
Dec 31, 2012
I went to Madison Honda toady and I bought a Honda Pilot and the whole experience was great. Kamal was great to work with and offered great hospitality. I was able to complete the paperwork easily with Kamal, he had explained each process throughly. And I was able to bring the vehicle home the same day. I am happy that I choose Madison Honda.
ttailor88
Dec 30, 2012
I have never owned a Honda before. Working with Mark Stocke through the purchase was an excellent experience. Mark walked me through all the technical details of the model prior to the purchase and even after the purchase and answered all my concerns. A close friend of mine had referred me to the Madison dealership and specifically to Mark. I am so glad I came there. I am very happy with the purchase. He even ensured that my friend received the referral prize.I had received a quote online and Lauren Swingle was very friendly with me in explaining further regarding the quote. The quote was competitive compared to other dealerships when I had been speculating prices at our nearby Honda dealerships.Another important consideration for me was that if I am spending such large sum of money on a product, I also expect to receive quality service along with it. My previous experience with other dealerships (not just Honda) was not as great as compared to Madison Honda.I will definitely recommend Madison Honda to my family and friends. Thanks Mark and Lauren.
gsaitta
Dec 30, 2012
The dealership and my sales agent Bob were great to work with in my new purchase. I never owned a Honda before, and Bob was very thorough in explaining about the Honda Pilot. I am very pleased with the vehicle, and glad I made the purchase. Thank you Madison Honda!
mhershey44
Dec 29, 2012
Kamal was very good to deal with. He never was pushy but pointed me in the right direction. He answered all questions and made me feel at ease.I found him honest and forthcoming. I will certainly recommend him to family of friends who want to purchase a Honda.I found Abdul in Finance to be very knowledgeable,helpful and informative as well.
ChiaraSethLevy
Dec 29, 2012
We really enjoyed our experience at Madison Honda. Our sales person was MARK HATHAWAY, who was really great! We told him we were interested in a Honda CRV. He asked us which model we were interested in, and right away he picked up a car for us to test drive. He answered every question we had and was very knowledgeable about the vehicle. We were going back and forth between the EX and the EX-L. He took us to see both models with the color combinations we wanted. He was extremely patient with us; allowed us time to think things through; he answered all of our questions honestly and openly. He even went the extra mile to get us an extremely good deal on adding a trailer hitch to our car. Great car salesmen are hard to find; we were lucky to have worked with Mark Hathaway. Make sure to ask for Mark when you go to Madison Honda! Thank you, Mark! We are very happy with our beautiful CRV!!
Jdheppes
Dec 29, 2012
Mr.Bawa did a great job giving us a lot to look at on the lot. very knowledgeable of Honda and fitting us to a car. WE worked very well with him
WayneFromWayne
Dec 28, 2012
Madison Honda has maintained a "small town" atmosphere, with great personal service. They really respected my time, with a no-nonsense approach that I like. In addition, Madison Honda's prices are very competitive. Not as cheap as the highway dealers but still a good discount off MSRP. I converted from a BMW to this new Honda so the "bar" for excellent customer service was very high and these guys came through.
Rick Pedicini
Dec 28, 2012
This is my fifth car from Madison Honda. The experience has always been good from the salesforce through the service department. Will I be back in the future? YES!
claudiolopez70
Dec 28, 2012
My name is Claudio Lopez and I would like to tell you about my experience at the Madison Honda Dealership with Adrian Secreto. Adrian is a friendly and courteous man. He helped me throughout the entire car purcahse. He also helped me with the financial process. He has much knowledge of honda cars. I believe he is a great sales person. I would recommend him to anyone that needs help with a new or used car. Thank You!
P Johnson
Dec 27, 2012
WATCH OUT!!!!!! This dealer advertises INTERNET PRICE which is simply NOT AVAILABLE. I was told the "actual price" is $3000 more when I wasted time going to the dealership. The sales person even said, yes, "I know it is a little deceptive". Buyer BEWARE. If they are willing to deceive you in this manner.... in what other ways are they willing to DECEIVE YOU! DO NOT BELIEVE THE PRICING THEY POST ON THEIR WEB SITE. IT IS IMPOSSIBLE TO PURCHASE THE CAR AT THAT PEICE
BFernan
Dec 25, 2012
I wish I could rate them a 10 instead of 5!!!! I went into Madison Honda with my mother to look for a new car (my 1999 honda civic reaallyy needed to go!). I had an incedibly positive experience with our salesman Kamal. He was friendly, patient, and most of all understanding of our needs. Initially, I was very nervous being this was my first time purchasing a brand new car. Kamal made sure that our every need was attended to. We also worked with Jeff and Maureen who were very friendly, professional and understanding as well. Kamal, Jeff, and Maureen got us a good deal, and made sure it fit our financial needs. Kamal also sat with us throughout the process and even called to see if we needed anything. I was able to leave with the exact car I wanted on Saturday. I love my 2013 Honda Accord!! We were beyond pleased with our experience, not only with Kamal, but with everyone we dealt with at Madison Honda. I would highly recommend them to all. :)
Aziz.Sheikh
Dec 24, 2012
It was a wonder full experience to buy a car from Madison HondaPaul was extremely helpful and explained the whole procedure in such a way that we couldn't say NO or Later!
jeffsks
Dec 22, 2012
Very smooth transaction. Mark was a pleasure to work with. It had been 20 years since I bought a honda but based on this experience I will definitely be back for more.
paulgarcia
Dec 22, 2012
Adreinne was great...he was proffessional, friendly and true to his word. I was there trying to buy a honda pilot and he made the experience a great one. There was no hassle and he made my wife and i feel valued...truly a great job and a great representation of HOnda....thank you!
courtrightd
Dec 22, 2012
Test-driving and purchasing the car was smooth and enjoyable. The sales staff were professional, amicable and straight forward. Service was also fast and quality.
demarcp
Dec 22, 2012
I rated this dealer and the salesman a "5" because the purchasing experience was pleasant from start to finish and I always felt valued as a customer and treated with respect. Not once did I feel pressured to purchase options or services that I felt I did not need. The turnaround time was amazing. I needed the vehicle prepared and ready for pick-up in short order and Madison delivered. I would highly recommend this dealer and Mark to anyone looking for a Honda. Thank You.
mmartin0430
Dec 18, 2012
I was dreading the whole process of buying a used car, but it turned out to be a pleasant experience. Overall, I'm very satisfied with the whole transaction, from test driving the car, to negotiating the price, to doing the paperwork and finally picking up my new vehicle. I would highly recommend Madison Honda. All of the employees I dealt with were very respectful and professional. I have always used them for service as well, and will continue to do so.
matthewaz
Dec 17, 2012
Very personable, friendly, and efficient salesperson. You can spend hours in a dealership getting the run around. Believe it or not, this was a pleasant experience.
Al Russo
Dec 17, 2012
Our lease was due to expire on our 2010 Honda Odessey in a couple months so we decided to stop at Madison Honda to talk about extending the lease for another year.We also have a 2008 Honda Accord which we bought from Madison Honda and we love it.We met Kamal Bawa, the salesperson, who was very nice and courteous and made us feel very comfortable. He gave us a very good deal on leasing a 2013 Honda Odessey so we decided to take the offer and drove it home that day. We are very happy with our decision.Because of Kamal's friendly attitude and the other people we dealt with, we would certainly go back and recommend Madison Honda to our friends.
Hondaisthebest
Dec 16, 2012
I needed a car for my son. I met Adrian and from there on I knew i was voing to buy a car from him. He was knowledgable abd friendly. He took the time to fully explain the CRV to my son who is a new driver. He made it very easy. My son loves his Crv and will come back to Adrian for bluetooth setup. Thank you Adrian and Madison Honda
funkso
Dec 16, 2012
It was a pleasure to meet Mark Stocke. He was very helpful. He showed us all the possible choises of the cars. He offered us nice deal. He took our old car and gave us resonable price for it, I mean it worth it then to sell it on CL or somewhere else. I'm very happy with my Civic ex. Thank you so much Mark and I will be back!!! Also I highly recomend this dealership to everyone. I've been to a lot of dealerships and they were not so good as Madison Honda!!! Thank you one more time!!!
tkranz032
Dec 13, 2012
My husband and I visited the dealership simply to see what they could do in terms of getting me out of my lease early. We started negotiations on a pre-owned vehicle but in my heart, I really wanted a brand new car. Paul made it happen! I was able to turn in my lease over a year early without any penalties and drive away in a brand new 2013 Pilot. Paul understood our budget and did not try to sell us something we didn't want or wouldn't absolutely love. Our entire experience in the dealership was wonderful and I'm looking forward to a long relationship with Madison Honda!Tricia Kranz
jjtr1965
Dec 12, 2012
Jacob was very helpful in facillitating the purchase of my 2012 CR-V. The dealership did not have the color I wanted in stock and Jacob kept me informed about the status of the search for the vehicle in the color i wanted.
Risa Greiss
Dec 11, 2012
Our dealing with Adrian Secreto of Madison Honda was wonderful. He was as nice as can be and so helpful to us. Honestly, he is one of the reasons we came back there to lease our car.
CivicCPO
Dec 11, 2012
By far the greatest experience of buying a car. Adrian was very attentive and listened to everything I said. He was able to find the best car that will fit my lifestyle. It took almost the whole day, but I was able to leave out of there with the car I want and a great experience. Because of Adrian, I will definitely come back to Madison Honda as well as referring him to all my friends and family.
coco3621
Dec 10, 2012
It was a good experience after having visit several dealerships My wife and I found an environment of professional people trying to help the client, also we observed that in the afternoon when the bulk of visitors grew everyone was in their cubicle helping the customer and doing business as it was with us. We are happy to visit this dealership and we will recomend to anyone that is interest in a smooth and peaceful experience.Michael & Cary.
Marie Gitto
Dec 10, 2012
We were very pleased with our buying experience! Paul was very professional and attentive to our needs. He explained everything well. Although the process was very quick (we picked the car up that afternoon!), we never felt rushed or pressured. We got exactly what we wanted. Thank you Paul and Madison Honda!!
Mguida1976
Dec 8, 2012
I was very pleased with the service I received at Madison Honda. Damon was extremely knowledgable and helpful. I would recommend friends to come here.
EllenKimmel
Dec 5, 2012
Paul was extremely easy and friendly to deal with.He immediately addressed all my concerns along the way.I enjoyed my entire experience and would definitly recommend him to my friends.
patykd
Dec 4, 2012
Very positive car buying experience with Damon at Madison Honda. He worked to understand what we were looking for an to deliver a fair price.
salimshahusa
Dec 4, 2012
Highly skilled professional in all axpects of providing customer service.Calmly and effectively handled the clients.Special tallent in anlyzing situation and resolving problems dealing in selling/buying my car.
Sedonarock
Dec 3, 2012
We had a great experience at Madison Honda. We got great service from Mark. He really made us feel comfortable and made the whole process simple and easy.
srtimothy
Dec 3, 2012
Excellent dealer for service, customer care and overall quality of vehicles purchased and maintained at the dealership. My other 2004 Honda Accord has 87 thousand miles on it and has not had a major issue to date. Thanks for the service, care and friendliness. Selection of used vehicles available at the time was slightly limited as I was hoping to purchase a 2010 vehicle coming off a three year lease rather than a 2012.
First_car
Dec 3, 2012
We chose to go to Madison Honda since it was the closest to our home. It was my first experience of leasing a car and I was very nervous. We went in and Mark Hathaway greeted us and right away put us at ease. He took us for a test drive and explained everything in detail how things work. We told him about our budget, and he was very honest with us and told us the best he could do on this car was a bit more than we could afford. He promised to be in touch if anything comes up. I realized Madison Honda had an A+ BBB rating, which is really important and wished they could make a good deal for us. Few days later, Mark called me and said that they got some cash from Honda toward the down payment and that he knows how much I want this car and that he really wanted to help me out. Needless to say, I was very happy and now I have a car that I really wanted. Thank you Mark for helping me purchase my first car, I will definitely recommend Madison Honda and especially Mark if anyone needs a car.
ELMGolf
Dec 2, 2012
Dealing with Madison Honda was an excellent experience. Mark Hathaway was very helpful and had excellent knowledge about the new Accord. We were able to wrap up the purchase and delivery of the car we wanted very quickly and we were very pleased with the entire experience. We would highly recommend Madison Honda and our sales person Mark Hathaway.
jmacri
Dec 1, 2012
The overall impression is the dealership is friendly and has a neighborhood feel. Kamal was very friendly and polite and was determined to satisfy us in finding the right vehicle. In fact, my wife since returned to have the blue tooth set and Kamal went out of his way to help her. I returned to purchase car mats, because the ones that come with the vehicle are quite light in weight. I have now purchased three cars from Madison Honda (an accord, a CRV and a Pilot) and I frequent the service center due to convenience and quality of the service personnel.When I received the 150 point inspection certification papers, not all the boxes were checked (and there was no explanation for why the ones that weren't checked weren't) and Kamal could see I was concerned....so he quickly summoned the service center supervisor, John and John personally checked out all the items in question and returned with an explanation for each. John is very polished.Buying a car can be quite a streesful process, with the shopping, test drives, options selections, negotiation, financing, warranty decisions, but Madison Honda makes it easy.....it only took 3 hours in total. Keep up the great work.
Cogz
Nov 29, 2012
I have never been to Madison Honda before, but I know that I will buy another car from them. I was very pleased with the sales consultant (Mark Stocke), it was quite painless buying experiences. I knew what I wanted and we had to come to a agreeable price. I did go to another Honda dealer and was disappointed when they showed No interest in finding the car I wanted. I called Madison Honda and they had the car I wanted. I'm very happy with the deal I made, I think the extra add on I ordered were a bit priced over retail value. I had them do the work for the lack off free time I have to do it on my own. All said and done, I would recommend Madison Honda to a friend or family member.
B Duggan
Nov 29, 2012
After losing my car in Hurricane Sandy I was fortunate to find a beautiful new Pilot at Madison Honda at a great price. My salesman Kamal was professional, honest, friendly and easy to work with. The entire experience from the moment I walked into the dealer to the time I drove the car out was stress free. After having a difficult time previously buying a new car, it was a pleasure to purchase a new car at Madison Honda.
Retired in NJ
Nov 28, 2012
I have now purchased two new CRV EX-L's from Madison Honda since 2010. Both times my purchase experiences were characterized by reasonable negotiations and fair trade-ins. Both salesmen were excellent, the latest being Paul Fuchs, a true gentlemen who strives to make the process enjoyable. My experience with their servicing dept. has always been satisfactory. They are prompt, efficient and courteous. Clearly this dealership values its high reputation.
mrile025
Nov 24, 2012
Jeff and Kamal were very easy to work with and my wife drove out with the car she wanted and the price I wanted. Great experience.
LOIS GUTTADORA
Nov 23, 2012
RECEIVED CALL/LETTER THAT WE MIGHT BE ABLE TO TURN OUR LEASED CAR IN EARLIER AND STILL BE ABLE TO KEEP THE COST IN THE SAME 'BALLPARK'. WE WENT INTO THE DEALERSHIP TODAY AND WERE ABLE TO END THE LEASE AND GET A 2013 CRV WITHIN OUR BUDGET. KAMAL WAS COURTEOUS AND HELPFUL IN ASSISTING US AND MIKE WAS THE SAME. WE HAVE BEEN DEALING WITH MADISON HONDA FOR 6 YEARS AND WE WILL CONTINUE TO RETURN.
genesh
Nov 23, 2012
Jacob is a Very honest sales man and very friendly to the customers and feel much comfortable to go back buy new car from Madison Honda. This is second new car from madison. Because Mr.Jacob Feldon I bought this SUV CRV.Thank you Mr.jacob,Sincerely,Mathew Cherian.
Squirel86
Nov 21, 2012
Deal was negotiated and finalized in an hour including appraisal of lease buyout. Vehicle was located in 72 hours. When I came in to pick up car and sign papers, the vehicle was ready for delivery. We went over the car's features, then went back in signed the papers and drove away in an hour's time. A minor misunderstanding between finance manager's understanding of the deal was immediately resolved in my favor.
odessit72
Nov 21, 2012
I came to Madison Honda b/c I have received promotion in my mail. I had 3 payments left on my current lease and was not really ready to get new 2012 Odyssey. Paul really helped me to make those dessision. He offered me a really good deal and besides took off my remaining payments. He is a very honest person and pleasure to deal with. Thank you, Paul.
paulcoen
Nov 13, 2012
Had a great experience - decided to replace an older car on short notice, and they had a good, certified pre-owned Accord available. Looking at the car, the trade-in, financing, etc. was all easy and efficient. This is the second car we've bought at Madison Honda, and we'd certainly come back again.
robinnestler
Nov 12, 2012
Was in quite a hurry to get a car and was pretty sure what I wanted. Paul worked with me and knew how to get to the point quickly but also very efficiently to get me out of there in time. I truly enjoy my new accord and will be back in the future.
Rockaway
Nov 12, 2012
We lost our car in hurricane sandy. We are from new York but evacuated to nj to stay with family. We explained our story to Kim and mark and they immediately took care of us. Our experience was so pleasant and positive. They both made the terrible event we experienced bearable. They answered every question we had and took their time with us. We never felt rushed They were there to help us. Mark showed us everything and even programmer our phones into the car. He went above and beyond his job. Even though we do not live in nj we would recommend all to Madison Honda for a helpful enjoyable experienceThanks mark and Kim. You were truly there when we needed youYou guys are the bestJohn and Brenda schillingWe love our new car and will be going home in style
DerrickGagner
Nov 8, 2012
This dealer is amazing. The staff is really friendly and professional. They take your time with you. Kamal would not take another customer until he was done with us. The General Manager Dave was awesome. Overall a great experience. You will not be disappointed. A++++++++++++++++++
jbarelski
Nov 8, 2012
Just found the Dealer Rater card in a jacket pocket I have not worn since the day i purchased my car. My sales consultant, Adrian, was extremely helpful and he made the negotiation process painless. His professionalism still stands out in my mind 6 months later. Madison Honda can thank him for this 5 star rating.
ogcd
Nov 7, 2012
Mike is a pleasant young man and it was a pleasure to work with him on figuring out what car to lease for my daughter. He is knowledgeable and helpful. Mike and the rest of the staff made it easy to complete the lease deal in just two days. I can highly recommend Mike if you are thinking about a Honda.
nicole.dellavecchia
Nov 7, 2012
this is the 3rd car I have purchased from Madison Honda, and I will continue to go to them in the future. I'd like to thank Mark and the rest of the staff for helping me get the car i wanted
Brepeters
Oct 29, 2012
We leased a Honda Pilot in 2010 and were so pleased with our experience, we returned to trade it in for a 2013 Pilot. We went in, told Kamal what we wanted and he made it happen (with a few extras as well). We are so please with everyone at Madison Honda.
milomo
Oct 28, 2012
After my 2002 Toyota Echo was totaled i was dreading the prospect of buying a new car, but i took the recommendation of a friend and went to Madison Honda and thank goodness i did. I did a lot of research and decided i wanted a new Fit, and knowing exactly what i could get one for from a couple of other dealers i decided to try Madison Honda first. My salesman Adrian was very nice and knowledgeable, and recognizing that i was serious about buying and not just kicking tires he didn't apply the hard sell. I told him what number i couldn't go above, and after a little back and forth we had a deal. Two days later i was driving off the lot in a 2013 Fit. When i got there Adrian was with another customer so the salesman at the next desk Bob showed me to the car and he was very nice and helpful as well. I financed through my bank so i can't comment on their financing, but Adrian, Bob and Mike who check us out were all great. The whole experience was about as low pressure as a car buying experience can be, so i recommend these guys guys very very highly.
Hiteshnaik
Oct 27, 2012
Excellent service --Car Buying made it so simple and Easy Process ---Thanks to Him and Much Appreciated . I will Definatly Recomand all my Friends and Family to Bob DESAI .
mcsanders
Oct 27, 2012
We were surprised by how great our car buying experience was at Madison Honda. We first went there on a Friday night close to closing time (my husband works crazy hours) and were lucky to get Mark Hathaway as our salesman. He took his time showing us all the features of the CR-V, allowed both of us to test drive it and never once pressured us to make a decision about buying. I'm the type of person that needs to sleep on a big decision and I don't like high pressure sales tactics. If you're at all like me, this is the dealership for you. Mark's approach was that the product spoke for itself and he didn't need to play games with us about the car - if we liked it, we would buy it. It really made the buying process that much easier for me because all the pressure was gone. We went back the next morning and bought my beautiful 2012 CR-V for a great price! The only down side was that we had to wait a long time to talk to finance but that's probably because SO many people were buying cars there! Bottom line - if you want a stress free buying experience with knowledgeable and patient salespeople, Madison Honda is for you. Thanks again, Mark!-Caitlin & Josh
drake240
Oct 27, 2012
They were very informative, answered all my questions. Prompt service. Sales person was very friendly, a little agressive at times, but seemed genuinely interested in making sure my needs were met.
Maryamhassas
Oct 26, 2012
Just wanted to write a brief review on the excellent service I rcvd. from Mark. He was very knowledgeable when it came to the questions I was asking on my new vehicle. He went above and beyond to make sure I was satisfied with the deal and negotiations. I was releived and happy when I left with my new car.
mgonzalez8168
Oct 26, 2012
Very friendly accommodating .Answers all your questions.Thanks for the coffee and chips while we wait.Gave us a good price plus my senior citizen discount and warranty.LOVE MY NEW VAN!Thanks again Kamal And Romy.
kcjersey
Oct 26, 2012
Madison Honda salespeople were very courteous and professional. Our salesperson Kamal Bawa was very friendly, helpful and extremely professional. I would recommend him as well as Honda Madison to my family and friends.
tib0627
Oct 26, 2012
My wife and I had a very pleasant experience with Madison Honda, especially our sales associate Paul. Paul is honest and helped us a lot with savings and that was the reason we decided to go with Madison Honda.
dealersareliers 2012
Oct 25, 2012
I sent out a request for a quote for a 2013 Honda Odyssey, I got one back from Madison honda it was a good price I called to confirm the vehicle was available. then traveled 30 miles to see it. I get there sit down with a sales man give him my price quote he writes up the order form, Then I see a extra charges for eight hundred and something dollars for a pro pack, two hundred and some change for a doc fee plus destination and dmv. suddenly a 31,000 car becomes 34,000 and thts still b4 taxes. I asked the sales person to explain to me what the extra charges were and he told me the pro pack comes on most of their vehicles it includes a net , mats and something else. I told him I didnt want to pay 830$ for stuff I don't really need or want I got a quote from Brian I added up the numbers my self w Tax, destination and dmv and now they want to tell me I have to spend more. He gets his manager a Man named Phil. Who I remember from Planet Honda the biggest rip off dealership in NJ I just shook my head, He came over and told me if I wanted the car for the price Brian quoted me I had to take the pro pack because he needed to make some money, I told him no and he told me well there's nothing we can do for you here. I thanked my sales person who's name was Bob I think, he was a nice. The sales Mgr was very unprofessional I only went there because of the good reviews I read. Ppl really have different opinions and If the have a sales Mgr from Planet Honda then you should RUN fast and far. I did get my odyssey at the price I wanted and the so called pro pack was included. Thanks Mawah Honda
stefaniejl
Oct 25, 2012
Went to them they seemed very fair in their pricing and they did not pressure us to do the deal. We felt very comfortable and enjoyed the process that sometimes we do not enjoy. They knew the car and took their time while we made our decision.
hondapilot12
Oct 20, 2012
Friendly to deal with and he gave my family chocolates. What more could you ask for? Just a good guy overall. Good experience and would definitely go back to this dealership and this sales rep. Much better than any other around.
Joel Chace
Oct 20, 2012
Kamal K. Bawa is, by far, the most genial, efficient, supportive car salesperson we have ever worked with. He did everything to make a potentially complicated and stressful process a great deal easier for us.
mynewhonda13
Oct 19, 2012
Adrian did a great job in helping me pick out the best car for me. He was very attentive and new what kind of car shoulf fit my needs and driving habit. Adrian made sure my experience was like no other. I would definitely reccomend him, Abdul, and the very nice sales team at Madison Honda. He reccomended several options so I was very pleased to have an array of options to pick from. I had a great experience and love my new car. Now I know why my daughter highly reccomended Adrian to me as she bought her first car from him a month ago.
rahsler
Oct 17, 2012
My wife and I went to Madison Honda on September 29, 2012 to look at a new CR-V to purchase. We were met by a very friendly and knowledgeable salesman by the name of Kamal Bawa. We initially looked at the 2012 models but realized they might be out of our price range. So, Kamal recommended that we might want to consider a certified pre-owned model. We immediately found several in our price range. Kamal was able to show us several different cars, none of which were appealing to us due to high mileage, condition, or lack of upgrades. Then, Kamal found the perfect car for us on a back lot, which was not yet certified but he said he could get certified for us that day. After deciding upon the car, we were able to successfully negotiate a price that was fair and acceptable to us, without too much hassle and haggling. Kamal even agreed to give us new tires and detailing as part of the certified price, and to fill up the car with gas. Overall, it was a pleasant experience, and Kamal was very helpful and reasonable.
memefilter
Oct 15, 2012
First time the dealer anticipated my ideal car and put me in it for >$1,000 less than I planned to spend. Won't be going anywhere else going forward. Dan is a great guy and really helpful. A++++
jason.hark
Oct 15, 2012
The experience I had with Madison Honda was like none other. Friendly, helpful and to-the-point. They, especially Mr. Desai made the usually unpleasant experience in purchasing a vehicle a joy. All options were shown, I felt no pressure at any time. The dealership is clean and bright and everyone seems happy to be there. From walk-in to delivery Madison Honda is the place to make your vehicle decisions.
Julie1226
Oct 12, 2012
While looking for a new car my husband insisted I look no further than Madison Honda! David Lee, General Manger, and Rich DiRoberto, Preowned Manager are the reason my husband keeps on coming back!Working with my Salesman, Michael Olsen was hands down the most stress-less car purchase ever! His personal attention and devotion to the purchase of my new car made me feel like I was the only customer he was working with when I am positive he has many customers. I was very much appreciative of his advise, honesty, and professionalism. I wish more salesmen in the world were like Mike. The dealership goes above and beyond to be of assistance and I would also like to thank Brendan for his help in deliberating what color to choose for my new car! I am more than satisfied with my purchase, not only am I positive Madison Honda gave me the best prices possible, I have never been treated so well while purchasing a car.
Pmaas01
Oct 10, 2012
This is the third car that I purchased from Madison Honda.... My brother has also bought several cars there. The service department is terrific, the sales group is helpful, friendly, and thorough. I definitely recommend Madison Honda!
sumerlje
Oct 7, 2012
I originally went to Madison Honda to research a Prius, but after meeting with and working with Adrian, I was ready to purchase my first car, which was a Nissan Murano, within the following week. Adrian was kind, knowledgeable, and easygoing, which is unlike other dealerships' reputations, where car dealers are known for being pushy. It was nice having someone who could help to guide me in making a decision without feeling pressured. I thoroughly enjoyed my car-buying experience!
megs123
Oct 5, 2012
I was incredibly impressed with how comfortable the entire experience was, in looking and finally purchasing my pre owned CRV. This is absoultely due to Richie Garcia's natural, supportive and honest nature.I was incredibly fearful of going through the daunting process of buying my first car as a single woman, but felt no pressure from Richie and in addition, felt assured that he was taking my concerns, needs and financial limits in consideration throughout the process.Romeo, in the finance department was also wonderful. These two men made sure that I was able to leave the lot with a new car at a reasonable price (on the day that my former car croaked) and continue to follow up with me on satisfaction in a manor that is assuring.I never thought I'd be a honda owner (was very loyal to another brand), but feel better about the decision knowing that the guys at Madison Honda have my back. A huge recommendation for Madison Honda.
andrew.siegel.562
Oct 2, 2012
We had a no pressure approach from this dealership. The salesman (Mark S.) was friendly, responsive and very efficient. He contacted us as soon as he found cars that met the needs we described. He was willing to work with us on the pricing which was a little higher than we wanted but not unfair. So far we couldn't be happier with the 2010 Accord EX that we purchased and I am thrilled that my wife loves it more than I have ever seen her love any car that we (or she) has owned in the past. The car we purchased had 2 problems - discoloration of the paint on several areas of the hood which we hadn't noticed in the daylight and a defective front floor mat. When I called about these issues Mark was extremely responsive to our request for help. Mark procured a replacement mat immediately and called me back the same day- I really appreciated this. I was sure it would take a long time or it would be forgotten since I had had this type of thing happen at other dealerships in the past. The paint issue was something that the service department had tried to fix but was unable to. It appears that it is something that would require repainting the hood and would need to be paid for. At this point we did not want to do this but Mark was very honest about the situation and our options. My only complaint here is that this was a known issue and I wish they had let me know about it upfront instead of after the sale. We felt comfortable in the dealership and they make waiting there very pleasant (waiting area is good and coffee is great). I feel that we can stop in there anytime and feel welcome. Overall, a good experience that helped us dispel some to the stereotypes about car salemen and dealerships. We have had no service experience yet so I can't comment on this area of the dealership but I assume that it will be good.Thank you Madison Honda.
thonigfeld
Oct 1, 2012
I wanted to lease a 2013 Accord. Sales Associate was very helpful to attain a lease price that was acceptable to my budget and price restraints. Compared to other Honda agencies in the area, Madison Honda is run very professionally. There was no fooling around with giving me a price that was way out of the ballpark. I had an idea how much I wanted to spend and they came in, after some negotiating, very close to my price.
lynne.focaccia
Oct 1, 2012
Kamal and everyone at the dealership were very informative and helpful and did their best to put me in the car I wanted at the price I needed. This is the second car I have leased from Madison Honda and it definitely won't be the last. Kamal made the experience of getting a new car fun and I will definitely be back.
driver9310
Sep 30, 2012
My wife and I started out looking for a CR-V. But we found it a little out of our price range, and after seeking Internet prices from several dealers on both the CR-V and the Accord, we found the best price from Madison Honda on an Accord EX-L V6. I had done a lot of research and knew the market and the cars quite thoroughly, as well as my trade-in value. Jacob worked with me on my trade-in and I got the car very far below invoice. Combined with my trade-in, I feel I got a terrific deal and am happy with the new car. Jacob was patient and cooperative and didn't hassle us at all. It's the third car we purchased from Madison Honda. However, the first salesman we dealt with said things that were obviously part of a spiel intended for people who knew nothing about automobiles. His remarks insulted our intelligence, and he was big on showing us a scrapbook of pictures of himself. That is why we switched to Jacob.
tm2022
Sep 27, 2012
Experience was great! No pushy salesman. Everyone was very friendly. The prices are higher than other dealers but the experience made it well worth it.
Lenahan
Sep 26, 2012
Paul was very helpful in helping me get the car that I wanted at a price I could afford. I found him to be very honest and easy to work with. I have already recommended him to my co-workers who are looking for a Honda.
rmbraun
Sep 24, 2012
The service I received at Madison Honda was excellent! Kamal went out of his way to find me a car that met my requirements and that was within my price range. I had a very specific request which made finding a perfect fit very difficult and he came through. He always was very pleasent and had a simle. I am very happy with the service that I received at Madison Honda and will recommend them to my friends and family. Everyone I spoke to there was very pleasent and helpful, even if I wasn't dealing with them directly. I also worked with the finance manager, but unfortunately I do not recall his name, but he was also very pleasent, helpful and gave me the information I needed upfront. I look forward to working with Madison Honda in the furture.
4hondas
Sep 23, 2012
We are a Honda family. First time purchase at Madison Honda. Spent a little too long at time of order but I didn't mind because Bob was a very relaxed sales person to work with. I paid a couple hundred more but it was worth it for a straight forward no pressure approach. Located my vehicle in two days. Paperwork was done efficiently/painless. I would recommend this dealership and my sales person.
Roflower
Sep 23, 2012
I have bought 3 cars from this dealership. I have previously owned a Saab, VW, Jeep, Subaru. I always come back to the Honda brand and this dealership. The service is outstanding, the staff is respectful of their clients, there is much attention to detail, prices are fair. In other words, a very positive experience! The Honda brand is reliable and worth its price.Jacob Feldon (salesman) and John (service department) are a huge factor in making this dealership so great.
hasan123
Sep 22, 2012
This is my second time getting a car from them. From Sales, Rich and Mark were very helpful understanding my need in terms of specific car expectation and matching with my budget. My sales Rep was Mark. He was very patient and cooperative not only during sales process but also after the sales, getting through the documentation, fixing some minor issues in the car promptly. The only thing that was not upto my expectation was the finance negotiation with Finance team, but then again Mark helped me out getting my expected deal. I recommend Madison Honda and Sales Rep Mark. I will again visit them for my next car purchase.
civicRC
Sep 21, 2012
Adrian was very helpful in getting me a great deal. I had a bad experience before with this dealership but I decided to give them another shot. Adrian made it very easy to buy our new car. He did not pressure me and did everything he can to make sure I was happy and take home the car the same day despite a busy day.
jersey21
Sep 21, 2012
My grandmother purchased a used honda accord. The experience with Mr. Garcia as a sales man was great. He did was not pushy and aggressive to make a deal. He listen and help us with our needs and wants that we wanted from a car. I would recommend if your in need of a honda see Mr. Garcia you will be in good hands.
BobAbelson
Sep 19, 2012
Was seeking a "hassle" free experience with everything open and on the table rather than the usual salesperson excusing themselves and running back and forth to obtain a deal from the manager. I gave Paul my requirements and within a very short time he had outlined a few options for me to consider. This experience was as good as it gets. He was very professional and made me feel like we both had a win/win situation.Undoubtedly one of the finest car purchasing experience I've ever had and there have been many. Highly commendable!
Renebean
Sep 18, 2012
Everything was fine with the service. I would go back to that dealership. They were not pushy andworked with me. Jacob was a sincere salesman.
rozziesquare
Sep 17, 2012
After a lengthy search for a used accord or camry at various car dealerships in the Springfield, NJ area I was able to find a nice accord at a good price along with pleasant and helpful sales support at Madison Honda. They do treat the potential customer well and don't use cheap tactics like the typical bait & switch which I have suffered through over multiple occasions over the past couple weeks.Of course, they will try to gently sell you extra add ons such as mud guards, extended warranties, etc. Buy or decline based on your true inclination. Madison Honda is a good place with nice customer service and polite & helpful staff.
hanji2
Sep 13, 2012
I have been a regular customer of Madison Honda. Whenever i go there it is always something about that place or person giving us the service amazes me. I would definitely recommend my friends and families to you guys as you are the best so far we have come across. The salesperson Mark Stalke was indeed great in all the services he had to render. Hope you have more sales person as Mark.
madisononmain
Sep 12, 2012
My first Honda ! I don"t know what the experience would have been if anyone other than Joseph had helped me. He is terrific, professional,and very willing to explain and follow through even after purchase. He is a real cheerleader in the facility, always upbeat, smiling and cheerful He even gave me a tour of the service department and the showroom waiting areas etc. For such a young guy, he has a real sensitivity to people's emotions and real concerns and anxiety. Buying a car is not easy, as I just found out. Madison Honda made it easy.Thanks
michaelfishkin
Sep 9, 2012
Kamal was great! He helped my family get a Honda Odyssey EX-L and worked with us to exit our lease on an Acura MDX. The dealership staff was professional, friendly and straight forward. I would certainly come back to Madison Honda and deal with Kamal.
sjd0210
Sep 8, 2012
Rather painless process. Sales & finance. Bob was very friendly and entertained be child as well. Romeo explained everything unlike other dealers that I have dealt with. Definitely will go back again & recommend friends & family.
Dave Koerner
Sep 7, 2012
I had a very good experience buying my new vehicle from this deal and Salesman It was hassle free negopiating process! I would recommend this dealer
feyfey
Sep 6, 2012
The dealer was very quick about getting the car to me which was great. They also worked with me on the price and matched another dealer. The signing process was a bit long as there were a few pricing errors which had I not caught them, would have cost me more. I would recommend the dealer, and also recommend that you come prepared to double calculate, as with any dealer.
mkelly12345
Sep 6, 2012
As this was the first car and dealership expericene I was nervous I would feel too pushy or forced into a car I didn't want. Nothing could be further from that. The staff at Madison Honda was friendly, helpful and the least bit pushy. Adrian was great, patient and very helpful. He made my first car buying experience enjoyable.
Joseph Amato
Sep 4, 2012
All the sales staff was very courteous. Our salesman, Kamal, never tried to sell us something we didn't want. He listened to us at all times and responded directly. He was flexible and always reasonable. His first concern was to sell us what we wanted, not what he would have liked.The dealership promptly took care of all the related paperwork with no gaps.All in all, it was a pleasant experience.joe
Anonymous4
Sep 4, 2012
I felt a little pressured to make the purchase and to hand over my credit card before I was ready, but overall I was very pleased with the customer service and with my purchase.
daniellest
Sep 4, 2012
Brian was a great salesperson. Although my husband did most of the negotiations without me, Brian still treated me as if I had been involved from the very beginning. Great job to the staff at Madison Honda!
4060civic
Sep 1, 2012
I recently bought a new Honda Civic through Madison Honda with Mark Stocke as the sales consultant. Mark was polite, thorough, and very helpful in every aspect of the transaction. He answered every question I had with patience and made sure I was completely satisfied with the sale. I would highly recommend Mark Stocke and Madison Honda.
dackec1
Sep 1, 2012
Mr. Stocke was very patient and took time to understand our needs in what is our third car, as we now have a teenage driver in the mix. At the end of the day, he suggested the AWD CRX, as we have a very hilly neighborhood and front wheel drive often fails to get up our hills in snowstorms. He also guided us as to what package would suit us best, and was extremely dilligent in getting us just what we wanted (which was not on his lot) and walked us through all of the features of the car when we picked it up. By far the best and most educated dealer we have worked with. We would definitely do business with Madison Honda again, and recommend it to friends and colleagues.
Carynlj
Aug 31, 2012
Adrian was wonderful and so accommodating. He really worked hard to make sure I received the car I wanted in a timely fashion. The whole experience was seamless from top to bottom.
hiddenfellow
Aug 29, 2012
This was by far, the best car buying experience I ever had. From Salesperson to Sales General Manager, ending with finance manager - all were courteous and professional. No gimmicks.Many thanks to Manuel "Manny" Paez for his effortless handling of my transaction from start to finish. A great job indeed.I would highly recommend Madison Honda to friends, family and collegues.
Hondabuyer189
Aug 28, 2012
I was very impressed with Madison Honda. David Lee and his salespeople, including Bob Desai, were very professional. It was the best car-buying experience of my life. I will recommend Madison Honda to anyone interested in buying a top of the line car from experienced people that you can trust.
Uno1064
Aug 27, 2012
Richie was of great help, he took his time and explained the whole sales process to me and the wife. He was very helpful and accomodating, I would not hesitate to recommend Mr. Richie Garcia to any of my friends or family members looking for a car. Keep up the good work!
gaguhagu38
Aug 25, 2012
Perfect place to buy a used one or new honda car. the salesperson in really cooperative and excited to help you to sort out the best offer.
vitalet
Aug 25, 2012
This had to be one of the easiest deals I ever made. Kamal was extremely knowledgeable, flexible and eager to find a deal that was a win for both parties. Having driven the car for a few weeks now, everything Kamal said about it was spot on (fuel mileage, comfort, etc.). Although when I left the dealership, I knew that this was a good deal, I verified that fact using an Edmunds calculator. I will definitely come to Madison Honda, and Kamal for future purchases and will recommend to others.
ellenmiller
Aug 22, 2012
First time buying a car. Paul Fuchs was very patient, friendly and fair. None of that hard sell everyone hates about car dealers. I would highly recommend this dealership and Paul in particular.
dantebi
Aug 21, 2012
My first contact with Madison Honda was with Joseph . He was courteous, friendly and helped us up untl the last minute of the sale. Further more before we left the place he gave us instruction with all the things we need to know to make our transition to this new carHe answered our question and helped us negotiate a fair price. My only reservation was the price of the power package which he was able to negotiate a lower price
kilks288
Aug 21, 2012
Kamal was very helpful after we settled on the car we wanted and finalized the purchase.He accommodated our time issues and was very swift in making the additions that we wanted for the car!Very friendly, always with a smile on his face!
bethob
Aug 20, 2012
I just leased a 2012 Honda Accord. The Sales Rep. Adrian was very helpful and kind. He made sure I was satisfied with my purchase.
guptas4
Aug 16, 2012
Mark really made it pleasant for us to purchase a new Odyssey EXL. He was patient when we needed to step away and confer amongst ourselves and very courteous. After the purchase Mark spent a lot of time showing us every little detail about the car. he noticed that two rubber caps were not placed and took the car to the service department to have it fixed. in all a very good experience dealing with Mark Stocke at madison honda. i would strongly recommend that new customers call on him.
jon0190
Aug 16, 2012
Mike and Abdul were very helpful throughout the process of purchasing my first car (a 2012 Honda Fit). When I walked in, they led me through all the steps needed to complete the transaction, and the entire affair took under an hour. Even better, I was able to expedite everything over the phone so all I really had to do when I entered was sign the papers - I already had my loan reviewed and approved, and my car was sitting there waiting for me. Pricing was fair and I couldn't ask for much more considering the car's nonexistent profit margins. They were not at all underhanded or vague in any of our dealings, and answered all my financing-related inquiries openly and honestly, so I always felt that I was doing business with people actually looking out for my best interests. Madison Honda will definitely gain all my car-related business from now on, and I highly recommend it to any prospective car buyers.
niravkpatel
Aug 16, 2012
Recently i bought Honda CRV from here. I had a very good experience and got the best quote with this dealer , specially sales person Richie Garcia. He is very clear about the information which he has and the way to explain all the features,sytems about the car.I will defenitely suggest to go with this dealer.
kmryan
Aug 16, 2012
I highly recommend Richie Garcia as a completely professional and competent salesperson. I purchased my third Honda on August 1st and he made it a very pleasant and efficient experience. Mr. Garcia is absolutely an asset to Honda of Madison and I will happily refer anyone looking for a fantastic vehicle to meet with him and leave with a terrific car.
jdupuy40
Aug 15, 2012
what i thought would be a stressful, anxious experience turned out to be wonderful. areian, my salesman was friendly, well informed and easy to work with. he explained everything to me and was never pushy . he was patient with me and explained everything about the car in a way that i could understand. i would recommend him to a friend without hesitation. i had met with another honda dealer before coming to madison honda and it was so awful i left. thank you to madison honda and to adrian for restoring my faith in a car dealership!!!
ey7284
Aug 13, 2012
This is the 3rd Honda that I have purchased at Madison Honda and all three vehicles were purchased with the help and guidance of Mark Stocke. He is personable as well as a knowledgable sales person without any pressure. Next year my Daughter will be making a new purchase on a Honda and we will once again be requesting Mark as well as using Madison Honda. Also would like to note their service department is a great as well.
kijoseph
Aug 9, 2012
I had initially gone to Madison Honda for price comparison. I was pleased with the quote I was given and the service provided was exceptional. I would recommend this dealership.
gamez
Aug 9, 2012
I received an excellent service in Madison Honda. Richie is clear on the information you need to know, and options they have to offer, i.e. you don't get overwhelmed with unnecessary information. His after-purchase service is also excellent.
firecracker_calamari
Aug 8, 2012
After my Dad's sudden death, we needed help trading his leased car for one my Mom could drive. Joe and team were a pleasure to work with from initial enquiry phone call through car delivery. I can't thank Madison Honda enough. In addition to offering great sales support, the dealership is clean, comfortable, and offers a great service rewards program too. At delivery, Joe went through all the car options one-by-one with Mom and Abdul ensured that she understood all the paperwork. Abdul went out of his way to provide excellent customer service by insisting that someone personally deliver and install her new license plates (which is something Dad would have done in past). Given our recent purchase experience, I feel confident that Mom will be well looked after in future which is especially important to me as I do not live locally. All that said, I would have no hesitation highly recommending Madison Honda to all Moms friends.
jsg12209
Aug 7, 2012
From the second that I walked in the door, I was met with friendly faces and people who genuinely wanted to help me into a safe, affordable, and reliable vehicle. Adrian Secreto is an excellent salesman not only because he knows exactly what he is talking about, but because he is more than willing to go the extra mile for his customers. Both Adrian and the team at Madison Honda gave me a great deal on the vehicle at a wonderful price, and the Finance Manager Abdul Seedat made sure that both my mother and I would not have to worry about any financial problems that may arise from the purchase of a new vehicle. I absolutely would recommend that anyone in the Northeast Region of the country should travel to Madison Honda to find their new or used vehicle because they will walk out feeling like a millions bucks with a new beautiful car by their side. I just want to thank the staff and especially thank Adrian and Abdul for their help and their ability to work with me and give me the best first car buying experience anyone could possibly have.
frebby
Aug 5, 2012
Adrian was a pleasure to work with. I have had issues with this dealer before (especially the service area which I dont trust) but this was a better experience
OurTown
Aug 4, 2012
I needed to buy a used car in good condition and went to Madison Honda because my wife bought a new car there 5 years ago and has had a great experience with them. From buying the car to servicing it, she has been very happy with the people and quality of service they have provided. From the moment I first talked to Richie Garcia (the sales person), I felt very comfortable. He listened carefully to what I was looking for and showed me cars that were exactly what I had in mind. One a little more than I wanted to spend, one for less and one very close. When I picked the one I liked the most, he brought the price down to what my budget was without me asking. This was something I was not used to. They gave me a very good price on an extended warranty, cleaned the car up very nicely and a gave me a full tank of gas to boot. I look forward to working with them in the future.
hudson01
Aug 3, 2012
Purchased a 2012 Odyssey Touring a couple months ago. Joe Tyson was our Sales Associate and the experience was surprising pleasant all around. Joe is very knowledgeable about the features and functionality and was very patient in addressing all our questions. The negotiation process went smoothly and we would gladly work again with (and recommend to others) Madison Honda and Joe.
shellybelle1970
Aug 2, 2012
Mark was very friendly and really worked with me and my financial situation.It was a really great experience for me. I have dealt with FordDealerships throughout my life and all the salesmen I have dealtwith were pushy in trying to sell me vehicles. They weren't honestwith me on things. Mark was wonderful! I would absolutely recommend MadisonHonda to my friends and family. I absolutely love the car too! I neverthought I would drive anything but Fords,I love my Honda Civic!:-) Thank you to MadisonHonda for working around my finances and thank youto Mark Stocke for providing me with exceptional customer service.
Rabia Hassan
Jul 31, 2012
Mr. Bawa was extremely knowledgeable about what type of car to get. As a first time buyer, he really took the time to listen to my needs and patiently waited for me to tell him what I wanted in a car. He was extremely helpful, walking me through the entire process until he handed me the keys in my hand. He and the entire staff at Madison Honda wanted to make the experience as painless as possible and went above and beyond until they were sure I was 100% satisfied. I would recommend Mr. Bawa and everyone at Madison Honda any day!
Jack T
Jul 29, 2012
Kamal was very friendly, knows the products thoroughly, always made me feel comfortable. On my first visit I had no intention of buying, only getting info. He quickly got to a good price, we did the deal. I recommend Kamal, but always do your homework before going to the show room.
bc12345
Jul 27, 2012
Joseph Tyson of Madison Honda swindled his way into getting me to put down a deposit on a 2012 Civic Si. After asking him repeatedly if the deposit was refundable, I put down the money. After finding a better deal which they refused to match, the dealership then refused to refund my deposit. From what I understand, none of their deposits are refundable. We were told that in order to get our deposit back, the issue needed to be taken up with our credit card company. On top of all of this hassle, the reason I wanted my deposit back was simply because the price they were offering the vehicle at was non-negotiable and astronomically high in comparison to price quotes I was offered by other dealers in the area. I purchased my vehicle from a Honda dealership in West Caldwell. Their service, and level of professionalism was far superior to that of Madison Honda. To be frank, the actions taken by Madison Honda regarding my deposit were ABSOLUTELY unacceptable. I will be putting a complaint in to the better business bureau due to the lack of professionalism and general fairness on part on Madison Honda and more specifically, Joseph Tyson himself.
mohara
Jul 27, 2012
The reason we purchased our 2012 Fit was a direct result of our prior, positive experience of purchasing a used Accord from Madison Honda a few years ago. Our salesperson, Mike Olsen, was, and is, very knowledgeable; it was a pleasure NOT to have to deal with "hard sell" car dealership tactics. We would definitely recommend both Mike and Madison Honda to others.
bcrane12345
Jul 26, 2012
Joseph Tyson of Madison Honda swindled his way into getting me to put down a deposit on a 2012 Civic Si. After asking him repeatedly if the deposit was refundable, I put down the money. After finding a better deal which they refused to match, the dealership then refused to refund my deposit. From what I understand, none of their deposits are refundable. We were told that in order to get our deposit back, the issue needed to be taken up with our credit card company. On top of all of this hassle, the reason I wanted my deposit back was simply because the price they were offering the vehicle at was non-negotiable and astronomically high in comparison to price quotes I was offered by other dealers in the area. I purchased my vehicle from a Honda dealership in West Caldwell. Their service, and level of professionalism was far superior to that of Madison Honda. To be frank, the actions taken by Madison Honda regarding my deposit were ABSOLUTELY unacceptable. I will be putting a complaint in to the better business bureau due to the lack of professionalism and general fairness on part on Madison Honda and more specifically, Joseph Tyson himself.
cchase0823
Jul 25, 2012
I had worked with Chris Gallo at a prior dealership, and when I heard he had moved to Madison we moved our business to Madison as well. Chris is always a pleasure to work with, and we know that we are getting a fair deal from an honest man. The purpose of our visit this time was to lease my daughter her very first new car, and we were fortunate to have Mark Stocke help us through this process. Mark took the time to show my daughter the various options available to her and showed genuine excitment for my daughter as she went through this new endeavor. She especially loved the huge gift tag, which was immediately posted on FaceBook even before she had picked up the car!I have already told Mark to let me know when the new 2013 Accords come out so I can trade in my current Accord for a new one.I would honestly recommend both these gentlmen and this dealership to anyone looking for a vehicle, as I know they will not be disappointed.Thank you,Cathy Chase
allisone
Jul 24, 2012
I had a great experience leasing my new Accord here. This is my first time looking for a new car. Previous experiences at dealerships had made me feel like they were all pushy and intimidating. Not so at Madison Honda. They made me feel very comfortable and worked with me to find the car I really wanted at a good price. I purchased my car from Mike. I just moved to NJ so it took me some time to get all my paperwork in order. Mike was very helpful at keeping me posted as to what I still needed. Mike and his boss Chris were always friendly and helpful and had smiles on their faces. You can tell they really love their jobs, and don't just see their customers as dollar signs. Thanks guys, I LOVE my new car!
Marcia Hogan
Jul 20, 2012
My daughter and I had a great experience working with Manuel Paez. He is very peasant and professional. We asked to be shown two cars. He described them very objectively and thoroughly, not pushing one over the other. He answered all our questions intelligently. He was not pushy or aggressive at all, allowing us to make our own decision. We will definitely recommend Manuel Paez if any friend of ours are interested in looking at Honda cars.
milesoftrials
Jul 19, 2012
I had a great experience at Madison Honda. They gave me a great price on my honda insight, I came all the way from the Philadelphia area to get it and they had me in a little over an hour. Adriane was very helpful and they even gave me a full tank of gas. Great dealer, I would do business with them again.
MRJ1966
Jul 18, 2012
I AM A REPEAT BUYER (3 CARS THUS FAR) AND HAVE ALWAYS BEEN PLEASED WITH THE LEVEL OF SERVICE I HAVE RECEIVED - MY SALESPERSON WAS HELPFUL AND KNOWLEDGABLE ABOUT THE CAR I WAS BUYING AS WELL AS ALL OTHER QUESTIONS I HAD REGARDING THE PURCHASE OF MY CAR - HIGHLY RECOMMEND!!
rgrossman961
Jul 14, 2012
I have bought many new cars over my 62 years. This was the easiest,most positive dealer experience I have ever had. Our salesman, Paul Fuchs, was helpful without being pushy, spent more time educating than selling, and respected my wishes to "cut to the chase" on the best price and to get most things done by email because of my schedule. He came back quickly with a very good price (based on my internet research). I was able to just say "Yes", without the dreaded visit from the Sales Manager (who did stop by briefly, just to say hello). The dealership, the staff, and the approach to selling me a car completely avoided the sleaziness that unfortunately has stereotyped the industry. I recommend Madison Honda and Paul Fuchs highly.
lma916
Jul 13, 2012
I had a great experience at Madison Honda with Jacob. He was very friendly and took into account everything I was considering in the purchase of a new car. My family and I have purchased 7 cars from Madison Honda and keep going back because of the great customer service they provide. I live out of state but continue to use Madison Honda because I am so pleased with all they have to offer. They are genuine people and do not have the typical "car salesman" personality you often hear about at other dealerships. I highly recommend their services!
osopolar85
Jul 12, 2012
Before setting foot on this dealer I went to two other Honda dealers on 22 and one in Paramus leaving not only disappointed but pressured and even upset. My friend suggested to go to Madison Honda and so I did. The quality of service here is just superb. Mark Stocke from sales warmly greeted us and just the whole experience from there was great...I felt no pressure whatsoever to buy the car and he took his time to explain how the process worked (is first new car). I decided to purchase an Accord EX-L and the day it arrived Mark reserved a whole hour to show me the car and sat with me and went over all the features and even helped me set up the Bluetooth! He was very patient and knowledgeable (me and the friend I went with asked tons of questions). There's five Honda dealers that are a lot closer to my house than Madison; but because I had such a great experience with the sales department I will definitely comeback here to get all services performed in my car and when I need a new Honda I will be there! Also, I would recommend this place to all my friends looking to purchase a Honda...I also got a very good deal! (because I am a girl, the other dealers automatically tried to ripped me off and assumed I knew nothing about cars-->ehem Route 22)
laura_margot
Jul 11, 2012
Kamal is friendly, thorough, and fair. This is the second car I have leased with him and I have had only positive experiences in my dealings with Kamal. He is wonderful!
leonorb
Jul 10, 2012
Highly recommend purchasing a car at Madison Honda. Best experience I've had yet, after purchasing over 10 cars in the last 35 years. After much research and test drives of different cars/makes, my daughter wisely decided on a new 2012 Honda Civic LX. Then we visited multiple Honda Dealerships, finding Madison Honda with the best price, followed by a quick and easy transaction with no unpleasant surprises with Adrian Secreto. Thank you all so much!
Raphael81975
Jul 10, 2012
I had a very rewarding experience at Madison Honda. Their customer service was excellent. They were more than willing to work with me to come to a fair and reasonable price. The agents were extremely friendly and customer oriented. They made an arduous process much easier than expected. I am completely satisfied with my encounter at Madison Honda and will happily continue to give them my business.
jstewa34
Jul 9, 2012
Sales Associate was very helpful, friendly and knowledgeable. Would recommend the dealership to others. Financing part of the experience could have been improved as paperwork was not ready when we arrived to pick up the vehicle. The dealership also took too long to payoff our former vehicle. As a side note, I completed a similar survey to this over the phone so I'm not sure why the online version is also requested as it is duplicative. I also don't like the fact that I have to register on this website as it really should not be part of the basic survey. It deters people from completing surveys such as this.
BobTamburri
Jul 7, 2012
It was a pleasure dealing with Madison Honda and Jacob Feldon in sales. He was very friendly and professional and answered all of our questions honestly. Overall, a great experience.
lsanluis
Jul 6, 2012
Mr. Secreto was very courteous, friendly, and willing to help me choose my car as easily as possible. Not your typical salesman. Honest and professional.
robertafioretti
Jul 6, 2012
Everyone at Madison Honda was very friendly and knowledgeable, especially my salesman, Adrian. After driving the CR-V and talking price, I decided Madison Honda was where I wanted to do business. I would definitely recommend this dealership!!!!
dkarrat
Jul 5, 2012
Great experience - competitive with other dealer, Joyce Honda, and offered a better price. Much easier to work with..have been with Madison Honda for years...will continue
Asiahuneeb
Jul 5, 2012
Excellent service and no pressure and pushiness from sales person to get the car. I would recommend to others. Did not feel like I was in a shark filled tank, as this is often the experience with dealerships. So was very pleased with that.
abby ruder
Jul 3, 2012
This is the second car we leased and worked with Kamal both times. He is very pleasant, informative and knows the vehicles. He is anxious to please and is honest. We strongly recommend him.Abby & Herb Ruder
kkellygirlk
Jul 3, 2012
I was so happy to end up with Matthew Freeman...he is so caring and took care of any question or request I had. I would recommend him to anyone going to Madison Honda.
jan1913
Jul 2, 2012
After a poor experience at another Honda dealership, I was very grateful for the friendly and professional atmosphere at Madison Honda. The salesperson, Adrian Secreto, helped me find the perfect car. He answered my questions and was not "pushy" in any way. My entire experience at Madison Honda was very positive. I would definately go back and I recommend it to others who are looking for a new car.
MSSalowey
Jul 2, 2012
The overall experience in dealing DIRECTLY with Jacob Feldman was superb! He was honest, sincere and personable. His knowledge, both of the Honda product and sales process was excellent. We would recommend him to our friends without hesitation.The overall experience with the dealership SHOULD have been equally wonderful, and in all aspects, save for one, it was. All of the folks we encountered were friendly and welcoming. The vehicle's purchase price and financing arrangements were the best we could have asked for. The GM, David Lee, runs a first class establishment. We would recommend use of this dealership to our friends without hesitation.The unfortunate negative (less than excellent) factor of our purchase experience was, although the setting of the waiting area is clean, comfortable, bright and visible, NO ONE wants to wait in it for 4 (FOUR!) hours to sign papers. The financing procedure is obviously well-honed and a necessary part of the whole endeavor of purchasing a new car; the gentleman that guided us through this process was well versed and speedy (Romeo Seville). Unfortunately for him and for us, he was the only person scheduled on for the Finance Department...on a Friday, at the end of a month, when a huge promotion for a great rate from Honda has just been announced. This should be addressed, if not with additional personnel being scheduled to work, then with some consideration for a complimentary or discounted meal at the local eateries within walking distance on the next block, and an appointment to come back in a few hours.To summarize, this was a very positive experience overall, with Madison Honda being a dealership of high standards. With just a little tweak to the regrettable waiting time ordeal, Madison Honda could be the absolute best!!
THANANAN
Jul 1, 2012
They are really helpful and help us about the financial advice.The employee are very nice and really welcome.I'm recommend to buy car from this dealership.
kimberlylynn21
Jul 1, 2012
After going to a few honda dealerships in nj, we wound up at Madison Honda. Everyone here is super friendly. We left with a great new civic, at a price that was quite fair! Our sales person, Joe, was awesome. He instantly gives off a friendly, outgoing demeanor. I would definitely recommend him to a friend or family member.
Waverly
Jul 1, 2012
Matthew was friendly, helpful and leased our new car quickly and efficiently. Matthew handled our transaction in an honest and straight forward manner. I would recommend Matthew to anyone looking for a new Honda.
hunter1812
Jun 29, 2012
Yesterday, we leased a beautiful Crosstour from Madison Honda and we were very pleased with our experience at this dealership. The salesman, Manuel Paez was VERY nice and respectful to us as we discussed varies options that we (my wife and I), were thinking about in creating the lease for this Crosstour. Manuel knew so much about the features of this car, we were very impressed with his knowledge. We also spoke to one of the Financial Managers, Flava (hope that I spelled her name correctly), and she also was EXCELLENT in answering ALL of our questions in relation to the finances in putting together this lease. We thank Manuel Paez and Flava for making our experience at Madison Honda such a PLEASANT and POSITIVE EFFECT upon my wife and myself. We will definitely recommend MADISON HONDA to our friends for a new and or used car. We look forward to dealing with their service department in the future when we have our Crosstour brought in for routine service.
jganz
Jun 29, 2012
I had a great experience at Madison Honda, due to Matt Francisco's helpfulness and kind demeanor. He was polite and courteous through the entire car buying experience, even coming in on his day off to assist me.Please note - Matt's manager came over to Matt's desk to sign off on some paperwork. The manager did not say hello or introduce himself to me, which I found to be a bit rude, considering he works in a "consumercentric" environment. Therefore, my rating of Honda Madison is solely based on Matt's efforts to meet my needs.
drai89
Jun 29, 2012
Manny was very helpful. I had a great time working with him and would recommend him to others anytime. Excellent customer service skills and friendly demeanor
ja1986
Jun 23, 2012
I was not looking forward to buying a new car but a friend recommended Madison Honda to me. My salesperson was Mike Olsen and he was very knowledgeable about a wide range of cars and he was responsive to what I was looking for in a car. There was no pressure to buy and no pressure to look at something I couldn't afford. I felt like I could trust that Mike was selling me a quality product at reasonable price. Abdul in finance took the time to explain all of the financing paperwork to me so that I understand everything I signed. I ended up with a great car that I love and can afford. I would definitely recommend Madison Honda.
zhaox5
Jun 22, 2012
Great experience with this dealership regarding information provided, honest in advertisement,price negotiation, time needed for purchase, and speed of delivery. I will buy my next vehicle from them if Honda brand is still my choice and definitely recommend my friends to purchase vehicle from them.
megan81
Jun 22, 2012
From the moment we met Joseph that Saturday morning he was outgoing and courteous. I usually dread going to car dealerships because sales guys can be pushy. Joseph was not that way at all. He was very informative and catered to my needs instead of trying to upsell me. A friend of mine recommended Madison Honda, so it was the first (and last) place we went to buy our car that day. I will continue to pay it forward to the rest of my friends. Thank you!!!
wfelts
Jun 21, 2012
I don't think the experience could have been any better. I found the salesman, Paul, to be very friendly, helpful, and not at all "pushy". He understood the features of the car, and was able to explain them clearly. His whole demenor and attitude inspired confidence. I asked for a specific loan rate based on what the local credit union was offering, and they met it. When I found a couple of minor glitches after purchasing the car, Paul got them resolved quickly and smoothly.I have had very good experiences with Madison Honda in the past (the service and parts departments only, since this is the first car I purchased from them), and the good experience continued with this transaction. I will definitely return there next time.
atw1990
Jun 18, 2012
Sales manager Christopher Gallo was honest, fair, friendly and helpful when we went looking for a new Honda. We walked out satisfied with the new car and comfortable that we were treated fairly and professionally, which is not always the case when shopping for a new car.
dajoiner
Jun 17, 2012
Paul was great. I had come in to talk to a sales rep after having gotten an internet quote, and Paul was able to point out every feature of the CR-V as we took a test drive. He didn't pressure the sale at first, and made a point of confirming with me that I was interested in making a deal before getting into the "horse-trading." He was honest and above-board at all times in the negotiation process, and did a great job of helping through the process of all of the paperwork afterwards.
guyguy
Jun 15, 2012
Matt was a reasonable person and realized i didn't want to play the usual "I'll talk to my manager game." I short and sweet experience.
erik87
Jun 14, 2012
I had one of my best car buying experiences with Mike at Madison Honda. Mike had given me a call that he had just had a trade in for a car I may be interested in. The following day I went to the dealership where I was greeted by Mike and he showed me the car. We went for a test drive and looked over the car thoroughly to ensure that the car was in good condition. After seeing the car we went inside to do the paperwork, most of the time this is a dreadful long process but, at this particular dealer the process went very smooth and very quickly. While doing all the paperwork Mike insisted that I was not allowed to leave with the car until their detailing team had done a full blown everything included detail on the vehicle, which was definitely worth the wait as they had done an amazing job and made the car look better than new. Overall I would absolutely do business with Madison Honda especially if Mike is selling me a vehicle, he is very knowledgeable in all makes and models of cars and was very informative of all that the dealership had to offer in the terms of warranties and service. He turned buying a car into a very pleasurable experience because of his positive and personable personality. I would recommend anyone I know to this dealer as it was my best car buying experience I have ever had.
chjab
Jun 13, 2012
Adrian was very honest and personable. He explained everything and went above and beyond to provide a very pleasant car buying experience. I would most definitely recommend Adrian and Madison Honda.
jmodrowsky
Jun 13, 2012
I received professional treatment from everyone I interacted with, from start to finish. Over the years, I have purchased four Hondas from them and use their service department as well. I would highly recommend to anyone looking for a great car dealer, especially Honda!!
jpolanin
Jun 10, 2012
Great communications - very responsive. Fair negotiations - transparent pricing made it easy to do business, and "no drama." Friendly, low key and courteous staff - good "team effort."
stefanieserpico1
Jun 9, 2012
My sales rep was informative, helpful, and very friendly. I enjoyed working with him and hope that he is there when my lease is up in 3 years to work with him again. The financial managers that I dealt with were very friendly as well. Everything was great exept for the fact that there was one sales rep, don't remember his name, that continued flirty me and trying to talk to me all 3 times I was there. It was unprofessional and uncomfortable. He should not represent his company like that. Madison Honda employs him to sell cars, not to find dates.Aside from him, my sales rep and the rest of my leasing process went smoothly. I highly reccommend Matt, because I believe he was a good sales rep. I reccomment Madison Honda for their customer service, outside of that flirting guy.
WKGooding
Jun 9, 2012
I had been looking for a car for several months. I visited several different manufacturers and one other Honda Dealer. I actually walked out of two dealerships because of their strong arm tactics. My experience at Madison Honda was top notch. I got a great price on the car and top dollar for my trade-in. My sales person, Mike, was fun, personable and made the transaction extremely smooth and easy. Even the finance person was very easy to deal with. Got a great finance rate and there was no hard sell on adding additional items that I didn't want or need. It was a great experiance and I would recommend Madison Honda to anyone in the market for a new vehicle.
Russ/maryann
Jun 7, 2012
This is the second car leased at Madison Honda. The dealership is very reputable and all the employees are very pleasant and helpful. Kamal, whom I dealt with, is very honest and enthusiastic. He is a pleasure to deal with and will work to ensure a good result.
mkoop
Jun 7, 2012
We have dealt with Madison Honda with previous leases and have been very happy with their knowedgeble, friendly (and not pushy) sales staff. Additionally, their service department is very efficient and helpful. We dealt with Paul Fuchs on this lease and he went above and beyond what most salesmen would do in helping us through the process. I would recommend Madison Honda to anyone looking to buy or lease a new car.
DDins
Jun 7, 2012
Paul was very friendly, patient, and thorough, not just before we made the purchase, but after deal was made as well. We would like to work with him when we buy our next car!
bjtorpie
Jun 6, 2012
We are very happy customers of Madison Honda. Our purchase of our new CRV was flawless. Definitely ask for Joseph Tyson. He is a wonderful sales associate!
binod
Jun 4, 2012
Matthew Freeman was very professional. I was very much impressed with his quality of work. He was very friendly and i would recommend him to everybody.
malbanes
Jun 3, 2012
Both my husband and I have had perfect service at Madison-Honda, especially from Kamal Bawa. Not only does he know his product, but his personality and patience make him a great salesman.
masargent
Jun 2, 2012
We would recommend Madison Honda and ew will continue to be a customer. This is our fourth Honda from this dealership. We always come away with a great reliable car and have always had confidence in their service department. Manuel was frindly and gave us some good information about the Honda Fit. Manny got us into our new car in less than a week with a minimum of bother. It made buying the car stress free.
mdwallace
Jun 2, 2012
THe overall process went well, but I did feel that the salesman was tryin gto push the process faster than I was comfortable with. I was able to slow it down and let it happen at a pace I preferred, so the experience ended up being positive. THe salesman at times was strongly pushing the sale and at times claimed to be more knowledgable on certain subject matter than he truly was. This started to hurt his credibility in my mind. At the end of the day, I am happy with my car, the price I paid, and the transfer process once the deal was in place.
dionneskelly
Jun 1, 2012
Paul is a very honest, kind and patient salesperson. He was as excited about the purchase as we were. I would recommend him to anyone looking to buy a Honda.
josem1459
May 31, 2012
When I got to the dealer Manny approached me right away with a very positive attitude. The customer service at this dealer is exceptional, they helped me to buy the car I needed and for the price I wanted. Thank you Madison Honda!
joe_eise
May 30, 2012
After an extensive and specific search for used vehicle, I finally found the car I was looking for at Madison Honda - approximately 2.5 hours away from home. Even as an out-of-state shopper I found Matt and Chris to be tremendously easy to work with. All expectations were exceeded.
momcarol3
May 29, 2012
I am going to return the call to the manager about the detailing of my Honda, also no spare key, or manual with the Honda, I finally got one, But to make a spare key I would be charged an additional 50.00 that's insane, Thanks but no Thanks, I would like the scratches buffed out, My husband bought the touch up paint for the very deep one in the tailgate.
kasiaandkarinka
May 29, 2012
I am very satisfied with Mark Stocke's customer service. He was very patient and polite towards us. He worked hard to calculate a price that worked well with my expectations. But, unfortunately, Mark Stocke's manager (female manager) was very insulting towards us. If it was not for Mark Stocke I probably would not have purchased a car from that dealership.
Pamr827
May 28, 2012
We had very good service from Matthew Jr. When we had concerns, the Mgr, Chris was also very helpful & knowledgeable. Our experience at Madison Honda was very good & we would recommend this dealer.
yanijimmy
May 26, 2012
Matt Freeman was an absolute pleasure to deal with. He's very knowledgable, respectful, and super honest. If you are looking for a Honda, without a doubt you should go to Madison Honda and ask for Matt Freeman. You'll be glad you did.
rjmoravs
May 25, 2012
Matt Francisco was a pleasure to work with. He answered all our questions and went out of his way to accommodate us. We bought a 2012 Honda Fit. The transaction went smooth. "Matt for President".Shane and Bob Moravsik 973-455-7436
pearl007
May 23, 2012
Purchased new vehicle from this dealership in April 2012, went to service department on May 19, 2012 to have seat covers placed in the rear of the vehicle. Upon leaving that evening noticed a large greasy scuff mark on the interior driver side floor panel. Attempted to remove with two types of cleaners, did not work. Left message for service manager Brian Parente, my call was returned on my voice mail and he claimed that maybe the customer did it, and that no one ever entered the driver side of the vehicle. This is odd, because the car was moved when I picked it up, unless, they have some magical remote control system to move cars without a driver? Instead of leaving an arrogant cocky message, acknowledge the mistake and attempt to rectify it. Needless to say, I will promptly delete any service related phone messages or mailings that I've received from this dealership. One other note, above individual, left in the message to stop by the detail area Mon to Fri from 7am to 5pm to have it looked at. Huh? Should I take a day off of work for your mistake?
WFORTUNE
May 22, 2012
I CAME ONLINE TO RATE MADSION HONDA BECAUSE THIS IS MY SECOND CAR WITH MADISON HONDA ALSO BOTH TIMES MY SALES REP WAS JOSEPH TYSON. JOSEPH WORK WITH US TO FIND A CAR THAT WE COULD AFFORD TO BUY. HE WAS VERY CARING AND HE LISTEN TO WHAT MY NEEDS WHERE, I WAS SO HAPPY WITH THAT ALONE. AFTER WE LEFT WITH THE CAR HE HAS ALWAYS CALLED LATER JUST TO MAKE SURE WE WAS HAPPY WITH WHAT WE BOUGHT. JOSEPH IS THE BEST SALES REP THAT I HAVE EVER BOUGHT A CAR FROM. I HAVE OWNED A KIA, PLYMOUTH, DODGE,JEEP AND A GMC AND NOT ONE OF THOSE REP WOULD I GO BACK TO FOR ANYTHING. THANK YOU MADSION HONDA FOR HAVING SUCH A AWESOME EMPLOYEE!!! THANK YOU JOSEPH FOR MAKING FEEL LIKE PART OF THE HONDA FAMILY!!!! I LOVE MY HONDA!!!!!! YEA!!!!!
kling994
May 21, 2012
It was a very pleasent experience, Matt showed me a vehicle that originally I was not looking for but it turned out to be a better choice for me, he explained all the features the vehicle had, showed me the car fax, had the car headlight lenses polished for me so car car would look even better. was very nice during the whole process. He handled himself in a very profesional manner, and was allways very helpfull. very satisfied with his performance. He made my shopping experience very pleasent, I will recomend Matthew to my my friends and family.tnx Paul Klingenberger
joe45678
May 21, 2012
Excellent experience with salesperson Paul Fuchs. He was very knowledeable about the Honda Accord and took time to describe the parts and features of the car.
Rcordella
May 20, 2012
Paul went out of his way to make my wife and I comfortable. He was very informative and did not rush us. He provided us with a variety of options without being pushy. We love our new Honda CR-V and our experience with buying our new car from Paul was the best.
vadodara
May 18, 2012
This was our third Honda Accord from "Madison Honda" (Madison, N.J.). I was relaxed, and felt confident dealing with them all along, without any nagging feeling of being short-changed by them. The credit for all this goes to our sales Rep., Kamal Bawa, who carefully listen to what we were looking for and attended to our needs.
David Price
May 18, 2012
From our first meeting, Adrian was friendly, knowlegable and attentive to my needs. He was backed up by an apparently efficient team of managers and finance specialists. It was all very smooth and easy for me.
BWhiteman
May 16, 2012
Recently bought our 2nd vehicle from Madison Honda, this time a used CR-V through Mark Stocke. I have found him to be very helpful and willing to listen to what we needed in our car. We have had very good experiences with Madison Honda and we would highly recommend them to others.
tpearl
May 16, 2012
Jacob Feldon is wonderful to work with. He is professional, but yet personal. He listened to me about my financial concerns and my needs for what type of car to lease. He respected me and my transaction like I was his only client. Madison Honda is very lucky to have a person like Jacob on their sales staff.
ScottieHo
May 14, 2012
Kamal was very knowledgeable and friendly. Flavia was really nice as well. The process was very quick and easy. They were very patient and let us decide. Not pushy at all like other dealerships in the area.
jones621
May 12, 2012
Kamal (sales) very thorough, well versed in his products and bundle of wholesome energy and politeness. Romeo (finance) very precise and also very cordial to us. Brian Parenti (service) interested and skilled in service dept. We have had our Hondas serviced here for many years and it is encouraging to have the same face running service in a professional manner. Also, we have bought and recommended this dealership to many other people. I highly recommend these people and organization. Buy yours cars from them and have Brian Parenti insure you get top notch service.
davidmaurer
May 11, 2012
Dealership environment is great for kids making it an easier buying experience. Staff helpful in addressing needs. Having developed a target price for the vehicle & trade & extras combination - it was a "2 minute discussion" - got to yes quick and all vehicle additions were cycled quick so that we could take delivery when we wanted.
Rostro
May 10, 2012
We had a great experience here -- our salesperson was knowledgeable and accommodating, they gave us a good price for our trade in, and it was just an overall positive experience. We shopped here with our 22 month old twins, and they were extremely accommodating, providing snacks, entertainment, and patience! We are extremely happy with our car.
bfnovak
May 10, 2012
I have now purchased at least seven vehicles here. Love the service dept. and convenience, plus Honda is a quality car. My representative was very attentive.
goldpm
May 8, 2012
On the whole Madison Honda did a good job when I bought my new CRV. I love the car and I knew what I wanted. However I was disappointed that after I gave my deposit, they did not have a car for me and I was told that it might take two weeks to get one. In the end, Mr. Lee intervened and I got the car in three days. Our salesman did a good job.
ashtom
May 8, 2012
Kamal was fantastic. He is an asset to Madison Honda. This is second new car i purchased since August 2011 from Kamal. Kamal made the process easy and efficient. i can see that a long term relationship will develop with Kamal. Great Job Kamal, and Thank You!!!
stuffington
May 7, 2012
Kamal was an excellent salesperson and answered all my questions. They were courteous and accepted my tradein which needed service. I was not charged the nominal service fee since I was buying a new car. Also, they gave me a loaner car until my new one was available.
Chi07936
May 6, 2012
Manny was very friendly and helpful in providing me the new Honda Accord I wanted to buy. We worked the deal over the phone and matched a competitive price from another dealer. After the purchase, I got a call from Manny to ensure that I was satisfied with the purchase which he was always very sincere in wanting to provide the best for me. Except for the long wait which his Sales Director scheduled me in and the lower than expected trade-in value of my older car, I was very pleased in buying the new car from Manny.
larryweiss
May 5, 2012
Madison Honda was very fair meeting my asking price and was able to match it. Additionally Madison Honda allowed me to order the exact Model, Color & options unlike other dealers that make you take whatever stock they have with their addtional options added to the car.
dragonman999
May 5, 2012
I hate to buy car's but this experience was totally painless. I have dealt with them in the past and will deal with them in the future.
peter.f.oneill
May 5, 2012
I found my sales person Kawal Bawa very helpful. The dealership is well run and the service department is excellent. The car sells itself and they know that. The GM David Lee was also nice to deal with and gave me excellent service. The showroom is nice and very comfortable.
newaccordbuyer
May 5, 2012
Bought a used Honda Accord through Adriane at Madison Honda - he was great to work with, especially after the sale, going out of his way to make sure I was satisfied. My only hiccup is that processes in the dealership were slow, especially in getting the contract signed (which is why I gave the overall experience a 4 instead of 5)
SusanZh
May 1, 2012
Jacob is the salesman received us. We got excellent deal and his is very caring and whole deal was seamless. I got a Honda 2012 AWD CR-V LX with the color I wanted. Good experience.
JUAYICEMAN
Apr 28, 2012
Karen and I agree that Madison Honda is the best dealer we have delt with,all people seem to like there job and the service was Great. Jay Smith Mendham NJ
Furlonghonda3
Apr 28, 2012
My husband and I leased a 2012 Honda Civic coupe for our daughter on April 25, 2012. We couldn't have been happier with the service we received from our salesman Jacob Feldon. This was our third lease at Madison Honda through Jacob and he continued to impress us with his professionalism and friendly demeanor. We feel that we received a great deal on the car and would be happy to recommend Jacob to our friends. We will certainly be back to see him next year when our youngest child will be ready for her own car.Our daughter loves her new Honda and Jacob made the entire leasing process a pleasant experience! J.F.Maplewood NJ
mweiger
Apr 27, 2012
Madison Honda has been extremely helpful and caring to me in every facet of automabile maintenance imaginable,as was Jacob Feldon, salesman and new friend.
Hiram Jenkins
Apr 27, 2012
Madison Honda is a beehive of activity, but inside the sales showroom there is an atmosphere of calm and hospitality. Adrian was always cheerful along with being professional but in no way "pushy." Frankly, he was amazing at dealing with more than one customer and the paper work that must be dealt with - he never lost his cool. The reason I chose N/A for quality of work is that I took that to mean repairs, servicing, etc., and I was trading in my 2007 Honda for a new 2012. As far as the "work" of dealing with customers and coordinating all that is involved with purchasing a new auto, Adrian gets an A+. Everything was positive and cordial.
uncle G1
Apr 27, 2012
We've been buying Honda's since 1987. Our first visit to Madison Honda was a very pleasant car buying experience. Paul Fuches, our salesman was friendly, knowledgeable, courteous, personable and professional. We look forward to doing business with Madison Honda in the future.
Egirnius
Apr 26, 2012
Rich Giordano listened to everything that I said I wanted in a car. He understood that I had a certain payment in mind, But I wanted the most for my money. He made the process "painless" and I came away with the greatest car I ever had!
ujmartuc
Apr 26, 2012
My old Honda was getting ready for retirement and I thought I'd buy a used vehicle from this dealership. It was late at night and I put a deposit down on a 10 year old car because I was overtired and not thinking clearly. Later that night I decided I would go back and look at a new model instead. I emailed the sales rep that I changed my mind. As he promised there was never an issue about returning the deposit and there was never any pressure about buying a new car. I did all my homework on the new Accord and test drove different models to decide which one. At almost the last minute I opted for the CRV and fell in love with it.I spent HOURS going back and forth and decided on the CRV. Despite the fact that Adrian was only supposed to work until 5 pm, he stayed there until I left the lot happy at 7:30 pm. He spent about 6 hours with me and my wife and I NEVER felt pressure from him.Conversely I went to a local bank for a loan and I felt pressure because they had to leave early and I only spent about 25 minutes there.Adrian knew the vehicles well, was very polite and thorough. More than anything he knew how unpleasant car shopping can be for people and even though we negotiated I never felt I was playing games. I have been in sales for at least 20 years so I don't praise or recommend a salesperson unless they have proven themselves. I highly recommend Adrian and Madison Honda in general to anyone.
Pauldelson
Apr 26, 2012
Bob Desai was a very competent salesperson - knowledgeable, straightforward and friendly. The purchase process was pretty easy and generally low pressure. I would recommend this salesperson and the dealer to others.
julieshonda
Apr 24, 2012
My experience at Madison Honda was an excellent one! From the moment I walked in I was greeted with a smile and made to feel very comfortable and taken care of. My Sales Consultant, Paul Fuchs listened very closely to why I was there and quickly determined what was the best option for me. Within a short time we were test driving what turned out to be my car! He was knowledgable, friendly, understanding and easy going. I never felt pressure or that I was being swayed one way or another. The decision was always up to me! He worked with me on the final price and I believe, at the end of the day, everyone was happy. I left that day, driving away in my new (used) Honda only hours later! Julie Kluge
Sechevarria1129
Apr 24, 2012
This is my second lease at Madison Honda and from the start mark was straightforward and honest. No playing games with numbers just helpful and right to the point. I've never dealt with a salesman as honest and respectful of my opinions and needs. Love both my civic SIs and would recommend anyone to go buy a Honda with Mark Stocke!
timmyk14
Apr 20, 2012
Friendly employees, pricing as advertised. Purchased a Certified Honda Accord. Had a few minor issues with the car not noticed during pickup. Madison Honda immediately took care of the problems with no questions asked. Great customer service!
A Flynn
Apr 20, 2012
Adrian worked with us to help us secure a great deal. Friendly, courteous, caring and truly concerned about the customers interests. Abdul was excellent in finance and worked intensly to get us the best financing possible.
acentola
Apr 20, 2012
Madison Honda was a great experience from the start. I received a fair price for my new Honda CR-V and was treated with utmost respect. Working with Paul was fantastic. He was never pushy and very honest with me. He gave me plenty of room to think and make a clear decision, without trying to push the car on me. I can't wait to pick up my car and look forward to working with Madison Honda in the future!
Don Waldron
Apr 18, 2012
Paul was absolutely wonderful! He was EXTREMELY knowledgeble. Paul made our buying experience a pleasent one. He was never pushy, and not once did he try to talk us into options we did not need. This was the best new car buying experience we ever had. When we entered the showroom to look at 2012 Honda Pilots, General Manager David Lee was friendly and courteous. Thank heavens he directed us to Paul. We couldn't be happier with our purchase and will recommend Madison Honda to everyone in the market for a new car. Our Pilot was ready when promised, and all our questions were answered.Abdul, the financial manager was also wonderful to deal with. Thanks to everyone at Madison Honda. You are all wonderful!! =)
yefim
Apr 18, 2012
We have really great experience working with Bob when we trade in our 2009 CRV for 2012 CRV. Even he told us that he is working for this dealership only 6 month he made very knowledgeable impression and was very helpful in the selection process.I and my husband are recommending Bob as a dealer for Honda car selection as well as Madison Honda which we always use for our car upgrades for the last 10 years
tsanpietro
Apr 17, 2012
Dealership was very efficient. I mostly knew what I wanted and didn't have a lot of time to spend on the purchase and Bob quickly got me in the car I wanted at a fair price and very efficiently completed the paperwork and delivery of the vehicle. Very satisfied with the experience, service, and efficiency.
ellenjoy
Apr 16, 2012
I returned to Madison Honda to purchase a new 2012 CRV because I have been happy with the service department (as I had a 2003 CRV to trade in, and all of my service was performed at the dealership.) Paul Fuchs was a really terrific salesman. He was very knowledgeable about the car when we went for a test drive and made the purchase experience easy -- he used no "car salesman" techniques which I truly appreciated! I even gave his card to a friend of mine who is thinking of buying a new car!
Annette Jacobsen
Apr 16, 2012
After shopping around first for a pre-owned, then deciding that I just loved the2012 Honda CRV, my son, son-in-law ,and I returned to Madison Honda (our first stop in the new car adventure) to be greeted byMark Stocke. We explained what we were looking for re: new vehicle, trade-in and extras. We didn't make an immediate decision and called Mark a couple of times in thenext few days, after being sure of what I wanted. From the beginning, Mark was friendly and very professional in all our contacts, both in person and on the phone. When I picked up my beautiful, twilight blue Honda CRV, Mark went over every detail ofthe vehicle with patience and attention, making sure to instruct me on useage of all the features. Richard even pitched in getting my cell phone to pair up with the car'sbluetooth system. Not to overlook the other employees with whom we dealt - Kamal and Abdul added to our good experience.Mark is a terrific salesperson as he knew when to be firm in our negotiating and when to give, to the satisfaction of all involved.Annette JacobsenMy experience with Madison Honda and especially Mark Stocke was very positive, they both get "high fives" from me!
benv
Apr 16, 2012
(Caveat: I just purchased my vehicle 3 days ago. But so far, this is accurate.)After nearly getting robbed by another dealership, I was weary and defensive when I approached Madison Honda about a Certified Pre-Owned Pilot. As it turns out, they were terrific. When I made it clear that I didn't want to see any unexpected fees, they responded perfectly. They even knocked the price down on my feeble request (the original price was OK, so I wasn't motivated to bargain). And when a couple of the usual suspects (e.g., window etching) showed up on my final bill, my rep was quick to take them right off. It was a perfectly fair and honest transaction. In the end I got the vehicle I wanted, at a fair price, with a good financing deal, and all wrapped up in a pleasant, no-pressure transaction.
carpetlady
Apr 16, 2012
When we walked in to the dealership we were susposed to see a different salesman. He was busy with another customer and we were introduced to Kamal. Even at the initial meeting he was friendly, knowledgeable and courteous. He was intune with our needs and we felt a good connection with him thru the entire process. He took his time and explained all the features about the vehicle and seemed genuine to tell us how safe the vehicle would be for my daughter driving back and forth to college in the fall. I would recommend this dealership to anyone that I know for a new Honda!! My daughter was so excited to pick up her new car. When we did come to pick it up, he took his time to make sure that she knew how to operate it fully. The entire process was good for us and we are glad that we gave our business to Madison Honda!
JCHICK130
Apr 16, 2012
ADRIAN WAS A GREAT SALES CONSULTANT. HE WAS FRIENDLY & VERY EFFICIENT. WE LET HIM KNOW WE WERE SHORT ON TIME & HE DID EVERYTHING HE COULD TO GET US ON THE ROAD IN A TIMELY MANNER.
Love my Honda Pilot
Apr 16, 2012
(Caveat: I just purchased my vehicle 3 days ago. But so far, this is accurate.) After nearly getting robbed by another dealership, I was weary and defensive when I approached Madison Honda about a Certified Pre-Owned Pilot. As it turns out, they were terrific. When I made it clear that I didn't want to see any unexpected fees, they responded perfectly. They even knocked the price down on my feeble request (the original price was OK, so I wasn't motivated to bargain). And when a couple of the usual suspects (e.g., window etching) showed up on my final bill, my rep was quick to take them right off. It was a perfectly fair and honest transaction. In the end I got the vehicle I wanted, at a fair price, with a good financing deal, and all wrapped up in a pleasant, no-pressure transaction.
guddati.viswanath
Apr 12, 2012
Paul was very friendly and nice. He showed us a great car with low mileage with in the desirable price. The process was simple and I was very pleased. I highly recommend to visit Paul at Madison Honda for a better deal and service.
nsf001
Apr 12, 2012
Adrian is a great guy - he went out of his way to make sure I got the car as soon as possible. All around the team was very pleasant but Adrian made sure that the transaction was as convenient as possible for you. Thanks Adrian!
lchigwedere
Apr 12, 2012
Joseph was an awesome salesman...and he could sell cider to an apple farmer! He was very friendly and professional and made my experience really great.He made my concerns personal and addressed every question i had with great knowledge that made you trust him.Manny came to help after I came to pick up my documents and had been frustrated at spending more time at the dealership than I intended but I needed help with some car feature. He was really helpful and treated me with understanding with my concerns on time. He had excellent people skills and his jovial mood rubbed off on me and in the end I wasnt so upsetMatt for a new guy was knowledgeable about the questions I had. In fact I did not know he was new until he could not answer one question I had and said that he was new. He has great potential.
gbartle
Apr 11, 2012
Joe was great, extremely knowledgable about the Fit and both friendly and professional from the first email contact to shaking hands at the end of my pick-up visit! He was positive, helpful, and made the whole process fun and relaxed. This was our second new car purchase at Madison Honda and I would recommend them to anyone!Abbdul in finace was also fantastic, that's the part I Was nervous about because I was concerned there would be a hard sell for the "extras." He was very informative and went through the offerings very carefully, and then gave me time and space to make my decisions. He also went out of his way to find a really good interest rate for the loan through Chase. This was a great experience, they made me feel entirely comfortable! The management at Madison Honda is both smart and lucky to have both of these people on staff.Thanks for the opportunity to give feedback.Gamin Bartle
Kdev
Apr 10, 2012
great job by kamal bawa very honest and patient so good parents went back next day and bought car also very good person in finace department abdul seedat and hats off to david lee genral manager for professionalism and always friendly to custemers thx karen devita i would highly reccomend kamal bawa as your next car sales person
godfree
Apr 7, 2012
Christopher Gallo delivered what he promises that other Honda Salesman couldn't deliver. He gave me the best pricing. Great Service all around. Staff were helpful and friendly.
joe53051
Apr 5, 2012
My wife and I drove from Wisconsin to buy a rather rare car from this dealership and were pleasantly surprised when we got there. The car was as described on the phone. Joe our salesman was friendly, I would recommend seeing him. I spoke with Rich the used car manager a few times on the phone and he was friendly and helpful, he went out and walked around the car and told me all of the flaws. Romeo the finance manager was fun to work with even though we didn't do any formal financing through the dealership. They even detailed the car, filled the tank, and put the plates on. This was on a USED CAR at that!! I wouldn't hesitate buying another used car from this store if they had another car that was worth driving from Wisconsin for.
alexandrasteg
Apr 4, 2012
Manny was very friendly and nice. I knew what I wanted going in so he listened and showed me the car and gave me the deal that I wanted. The process was simple and I was very pleased.
Tarrant1701
Apr 3, 2012
We went to this dealership to buy a new vehicle. While the staff were attentive and pleasant, they definitely play their games. Their initial offer was very high, almost close to the MSRP. Then they acted as if they were in disbelief when I countered with an offer just above the invoice, as if I was asking for the moon. Once we agreed on a price for the vehicle, we then negotiated for the accessories. Again here, they quoted about 50% higher than the *MSRP* listed on Honda's own website! Again, I had to negotiate down but was only able to get them down to the original MSRP, and nowhere near the invoice.Lastly, we negotiated my 117 year-old trade-in which was in good condition and ran very well. KBB quoted a trade-in falue of $1000-$1200, but again the dealer low-balled and stated that it was only worth "a couple hundred bucks."In the end, they try to bamboozle their customers and try to take advantage of them. I only wish car dealers would negotiate in good faith rather than trying to see what they can get away with in order to maximize profits.
bcmurphy5
Mar 20, 2012
We purchased a 2012 Honda Odyssey Touring Elite from Madison Honda. We worked with Kamal who was extremely friendly and knowledgeable. We have been using Madison Honda for years to service our old Honday Odyssey. I would recommend Madison Honda for both service and sales.
yardana jacobs
Mar 19, 2012
From the moment my husband and I entered the dealership where we were greeted by the sales rep., Paul Fuchs, we were made to feel comfortable and welcomed. Paul listened patiently to what we needed and wanted in the Honda Accord and he worked to accomodate us. We negotiated leasing the car and Chris, the dealership manager worked with Paul to finalize an agreeable lease. We found both the dealership and the service department to be extremely clean. I had tires removed from my old Honda and placed in my new car's trunk and everyone was helpful and got the job done while my husband and I talked with Paul to finalize things.We would recommend Paul and the Madison Honda dealership to any of our family and friends. They made the experience easy and truly pleasant.Sincerely,Yardana and Andrew Jacobs
gasman2056
Mar 19, 2012
This is the third vehicle I've purchased from this dealership, and the experience couldn't be better! I came in with my desired car already configured, and the "target price" from cars.com. They honored it all. Overall, I cannot imagine an easier car-buying experience.
GVV
Mar 18, 2012
Joe was very knowledgable and professional. Pleasure working with him. I would definitely buy another car from him and would recommend him to a friend without hesitation.
paulnj26
Mar 17, 2012
Service was great and short when I had my Honda CRV oil change on weekends. The waiting lounge is great with coffee, simple snacks, and there are flat screen televisions that you can watch,view, status of your car. You watch television shows while waiting. They have a wireless that is free to connect.
cfqw
Mar 16, 2012
My rating scores are based on the relationship with my sales consultant, only; not the dealership as an entity because I made my consultant aware right from the start that I prefer not be interrupted by another rep or a finance manager or a "closing" person during our discussion and negotiation. My consultant was extremely gracious and took my concern into consideration which made me comfortable and lessened my anxiety about a purchase. There was no hard sell or coaxing and i felt as if i were in the company of a friend; not a "car salesman". I will not hesitate to come back to Adrian Secreto when it comes time to purchase another Honda and I feel good about giving his card to anyone I know who may be looking for a Honda. Adrian Secreto is kind, courteous, articulate, extremely personable, and Im grateful for his time, patience and help throughout the process of choosing and purchasing a Honda. He made all the difference in an experience of purchasing a car! Thank you again, Adrian. Regards, Melanie A.
tony,jodi
Mar 15, 2012
Jacob was friendly and down-to-earth and they made the process straightforward and easy. David was very accomodating as well as willing to negotiate to provide a fair offer without playing games.
MTHALE99
Mar 14, 2012
THIS IS MY SECOND HONDA PILOT. IT IS AN EXCELLENT VEHICLE. EVERY EXPERIENCE WITH MADISON HONDA WEATHER IT BE SALES OR SERVICE HAS BEEN EXCELLENT.
rwmpers
Mar 13, 2012
Adrian Secreto made the process from purchase through to delivery so smooth that we want to buy another vehicle through him - The experience was that pleasurable! Thanks!
prasangct
Mar 12, 2012
Overall experience was great. I would definitely recommend this dealership without any hesitation. It just took 3 hours to do the entire purchase. Nice experience.
lasaracino
Mar 9, 2012
The salesperson, kamal bawa, was knowledgeable and personable. I didn't feel pressured to buy the car while I was there. Although there wasn't the exact car in stock that I wanted Kamal assured me that they would find it in a few days and he did. The delivery and pick up of the new car was easy.
bchawla
Mar 8, 2012
I have been a customer of Madison Honda for fourteen years, having bought 2 cars there.Their exceptional customer service on these cars, brought me back to buy my third car there. Mark is a friendly and to-the-point salesman and provided excellent service. He was very informative and I did not feel any pressure to buy. I got a decent price for the trade-in and was happy with the transaction. Everything went quite smoothly.
maggie_rod
Mar 5, 2012
I had a great experience at Madison Honda. I visited a few dealerships before finally deciding on Madison Honda. Their sales associate, Matthew Francisco, was very professional and made me feel comfortable through out the sales process. He was patient with me and even helped me in deciding the color of my new car. I am happy to say that I am a proud owner of a 2012 Crimson Pearl Honda Civic LX.
sheri weinstein
Mar 4, 2012
Mike was informed, friendly, direct and spent a lot of time gladly showing us how the bells and whistles work on our phone. They were were of the only dealers who would give us a price idea, of course not a committment, on the phone before we brought our old lease in. They don't pull punches, and while they came in a little higher than national average, it was only by dollars, and worth the civilized, calm experience.
Writesoon1
Feb 29, 2012
I was greeted promptly and with courtesy. They acted professionally and treated me with respect throughout the buying process. I've bought many Hondas from this dealership...and will return when it's time to buy my next Honda.Thank you for such a pleasant experience. All dealers should be like this.
Christa D
Feb 29, 2012
I had a fantastic experience during the process of purchasing my new car from Madison Honda, with the help of Mr. Adriane Secreto. He, along with the rest of the staff, were nothing short of wonderful throughout the entire experience. No questions went unanswered, and I never felt rushed or pressured. Adriane was kind, helpful, and patient with me as I decided and test drove cars and arrived at a decision. He was always completely honest with me and helped me to pick a car that suited me best. Even now, after the process is complete, he still continues to be helpful in offering future tutorials with how things work in the car, other questions I still have, etc. The service was fantastic and I would certainly continue to go to this friendly and comfortable dealership, and salesperson. My experience was simply care-free and simple with his help.Thanks!-Christa D.
alexphj
Feb 29, 2012
I had a good car lease signing experience in Madison Honda. This sales guy is easy and friendly. Good luck for his sale performance. But when I did the final lease signing, the manager had some reason and asked me to sign the lease twice, it's interesting.
mrobortaccio
Feb 29, 2012
We had an excellent experience at Madison Honda. We were in the market for a Certified Pre-owned SUV, and were coming off a very bad experience with a competitor brand. The Honda experience was unbelievably good, and in my opinion should be the measuring stick by which other dealers are rated. Mark Stocke was our sales rep, and he was extremely friendly and open to our concerns. He listened to all of our concerns, and answered all of our questions - he made us feel very comfortable, and we were able to come to a deal very quickly! We felt that we could trust Mark and his team, and we love our new car. Overall, this was the best automotive purchase I've ever had. I would go back to Madison Honda, and I would most definitely recommend Mark and this dealership to anyone interested in a great car shopping experience.
markg0717
Feb 29, 2012
I was looking for a new car and i could not have had a better experience then the one I had with Madison Honda. The sales associate who took care me, Mark Stocke, was knowledgeable, friendly, and very easy going. Most dealerships are forward and abrasive with their sales pitch, but at Madison Honda I didn't feel rushed and could make the decision that was right for me. I liked how i was given several different options and everything was made easy. I would gladly do business with this dealership again!
Susan Delpho
Feb 28, 2012
I stopped in to look around at Madison Honda and walked out with a new Honda Accord! This was my first visit to Madison Honda, and one of the main reasons for my decision to purchase from them was the great service - Paul Fuchs was knowledgeable and patient in answering my questions. He also helped me stay within my budget. I will recommend Madison Honda to all my friends!Susan Delpho
anniec182
Feb 26, 2012
Manny and Romeo were the two employees that I met when leasing my 2012 EXV6. They were extremely helpful and patient with the many questions I had. The two gentleman worked very hard to ensure I was getting the most for my money. I felt very comfortable throughout the process, and absolutely love my new car. I would highly reccomend leasing your car at Madison Honda, and if you do, ask to speak with Manny and Romeo!
abblejay
Feb 24, 2012
The people at Madison Honda were great and worked really hard to get me into the car I wanted with the budget I had. Everyone was very helpful and I will certainly visit them again.
manosymama
Feb 24, 2012
We just bought our second car from Madison Honda. Previously, we'd dealt with 2 other Honda dealers. Madison just rises above all the others. No high pressure sell tactics. No slimy salespeople. Everything felt straightforward and on the table. Showroom is nice and modern, as is service waiting area. The service department is also great. Never had problem getting a loaner. Very courteous staff. This is a great dealership.
castaway43
Feb 22, 2012
Customer service is excellent from sales people to maintenance and repairs. Every detail is fully explained and no question left unanswered. The front desk is always helpful and friendly directing your calls to the right people. Show room is comfortable providing drinks and snacks for customers and the bathrooms are clean. This dealership maintains honesty and integrity and this is the second new car I bought from Honda Madison and would do business with Honda Madison again.
dabarnes
Feb 22, 2012
I've had excellent service from Honda over the past 9 years, and have just traded in my old Odyssey for a 2012 model. I am very pleased with the sale process I've just been through. Bob Desai was incredibly helpful, informed and pleasant to work with. I will definitely recommend him to my friends!
Countryhawk
Feb 22, 2012
Mike found us exactly what we were looking for at a great price. Very easy to work with and knowledgable. We will be going back to him for our next car when the time comes.
mkruse19
Feb 16, 2012
My boss recommended Madison Honda to me when I was looking for a car, having already purchased their own Honda there and having had a good experience. Jacob Feldon is the representative that I've worked with, and I couldn't be more pleased. He asked questions in order to understand my vehicle needs, explained all of my options to help me decide what was best for me, and worked with finance to get me a great price! It's now three years later and I am in my second lease with Madison Honda, my second lease negotiated by Jacob Feldon. I would highly recommend Jacob and Madison Honda to anyone looking for a quality vehicle.
GinaMarieM
Feb 15, 2012
Heading to the dealership is always something I dread, the pushy salesmen who don't really care what you want but main goal is to meet their quota. However, a few months back my husband needed a commuter car and found Adrian at Madison Honda who was willing to listen to what my husband's request was and made it happen without being pushy to get into something we were not looking for. Because of that, I went back to Adrian yesterday when I was in need of our new family car. I had to go alone and felt completely comfortable. Adrian was very knowledgeable about the Honda products and services and I drove away, for probably the first time, from the dealership not feeling like I was just taken advantage of and had all my questions answered.
hondabuyer7
Feb 13, 2012
I originally spoke to Mike in the internet department and he was friendly and relaxed which I appreciated. I brought my husband in to see the car and the guys in the internet dept had customers already. I asked reception how much longer it would be and the general manager overheard me and immediately got someone else to help me. This salesperson was Mark. He was friendly as well and did not have the typical annoying sales way about him. We began the routine negotiation and his manager Tom was brought in as well. As much as I do not enjoy going back and forth with prices, they were never too pushy and were more accomodating than others that I had dealt with in the past (for example, Sussex Honda). Our deal was reached in less than 20 minutes. The car I specifically wanted (was not in stock) was located in just a day or two. I was very satisfied with the delivery, sales experience, and doc preparation. Mark was kind throughout. This is the 7th or 8th Honda that we have purchased (first at this dealership) and it was the smoothest experience we have had.
angelgalang
Feb 13, 2012
My experience at the dealership was excellent. The associated were friendly and tried to accommodate all of our inquiries. We tested a couple of cars and they were okay with it. They did not give us a hard time in trading in our old car and did not take time to process all the paperwork that has to be done. Adriane Secreto even helped us in coordinating with our Car Insurance to make sure they get all necessary paperwork.I would recommend this dealership to friends and family of mine, especially to be helped by Adriane Secreto :)
jilleydakidd
Feb 13, 2012
My experience at madison honda was pretty easy going. They gave me a great deal, considering the condition that my old car was in. Everyone was super friendly and really made us feel welcome. Not just my salesman, but literally everyone. We were there for hours but it wasnt dreadful. Jim was very patient and sincere with us, which made my family and I happy because our other honda experiences other places arent as great. My family and I are very pleased with our purchase, and i love my new car =D
valeriacoluzzi
Feb 10, 2012
Kamal was very helpfull, he new was he was talking about. He stayed with me untill i left 3 hours later with my new car wich i love.thank you very much. Regards luisa scalvini
BMistry
Feb 10, 2012
Mark Stocke is a great sales consultant at Madison Honda located 280 Main Street Madison Nj 07940. He was constantly in touch with us during our car buying process. He gave us regular update on deliverable of our Vehical. It was my first car buying experience with Madison Honda and I would recomand everyone to buy there next car at Madison Honda. The staff is very friendly and professional with excellent service.
leighquay
Feb 9, 2012
Kamal worked very hard to attain our business. The dealership delivered our car to us in excellent condition and we are very pleased. A++ Condition. We would visit this dealer again.
IBDD415
Feb 9, 2012
I went to Madison Honda and asked for their sales representative Jacob Feldon because both my father and mother purchased their Hondas from him and had a positive experience with Mr. Feldon. I was very pleased with the service I received at Madison Honda and would recommend them to anyone buying a Honda. Jacob Feldon was friendly, professional and a pleasure to work with. I found him to be honest, patient and he answered all my questions about the car. I never felt pressured during the sales experience. My Honda Insight was delivered in less than a week and I am extremely pleased with the vehicle and the service I received at Madison Honda.
momstaxi2
Feb 9, 2012
Purchased a new Pilot from Madison Honda. I chose to wait for a specific color vehicle, and was told the wait would be at least 2 weeks - it wound up being less than a week! Adrian came in early to accomodate my schedule to take delivery and was extremely knowdledgeable, courteous and friendly. We also have a leased car from Madison Honda and would absolutely return!
MyCRV2012
Feb 9, 2012
It was a pleasure working with James (Jim) salesperson when we purchased a new Honda CRV -2012. We had good experience as he was friendly, patient and straight forward. He did not pressure us but actually worked with us to get the price. We knew what we wanted but the car was not available during the purchase. He continued to search for the car and found the car sooner. Overall the experience was fine. :)One area of improvement could be more clear communications from the Finance side.
JOHN P. WALSH
Feb 9, 2012
Salesman was very friendly and knew the details of the car. He clearly explained my options. He made the whole process of leasing my car as easy and painless as possible.
nminsua
Feb 8, 2012
This past Saturday I purchased a new Honda Accord from Madison Honda. I'd spoken to my salesperson, Paul Fuchs, during the week, and planned to come in on the weekend. He mad sure to make time for me, and we were able to complete the entire sale, including delivery of the car from their x-lot in Newark on that same day. Paul stayed a couple of hours past his shift to finish up the sale and accommodate my schedule. Paul was an excellent salesperson. He was clearly very knowledgeable, but struck exactly the right balance between providing me with the information I needed and appreciating that I had already come to some educated conclusions before I arrived. Paul then outdid himself by answering an e-mail from me on Sunday because I had left a couple of personal items in my trade-in. He retrieved them and we were able to pick them up first thing Monday morning.
my2012accord
Feb 7, 2012
We had a pleasant experience buying a new Honda Accord at the Madison Honda. The salesman we worked with (Jim), helped to answer all of our questions and concerns and would go out of his way to accommodate our schedule. After we sealed the deal, he continued give us prompt attention to all the remaining details and questions.The price we were offered for the car was the same exact offer we received from two other dealers nearby, but in the end we decided to give our business to Madison Honda. Based on the promptness and quality of our experience there, we haven't regretted our decision!
MrCoffee
Feb 6, 2012
I was very apprehensive about buying another car because my last experience was terrible, but the experience with Mike Olsen and Madison Honda couldn't have been better. Mike was great, as was the staff in general, and there was no pressure or hard sell of any extras I'm a loyal Honda owner, and will certainly return to Madison for my next purchase.
benjido
Feb 5, 2012
I had a good experience with this dealership overall. Manny was helpful and thorough. The price was fair and competitive as negotiated and I will not hesitate using them again in the future for any potential Honda needs.One area of improvement could be more clear communications from the outset regarding the process and expectations of when your specific car will be available for pickup. However, this ended up being no more than a hiccup to the experience as the car was received in adequate time and once the initial pickup date was confirmed the car was available as promised with no issues.
wsarrow
Feb 4, 2012
This is my second purchase at Madison Honda and it won't be my last. Met with Mike in sales to discuss what I was looking for and, after a few more discussions, he was able to present the absolute perfect car and lease scenerio that I was looking for. It was a great experience and I will be back when I'm ready for my next vehicle!
meerao
Feb 4, 2012
Paul was very helpful and knowledgeable. He made the whole process seamless and easy. No frustrations, no high pressure, just a deft touch. Very responsive, responsible, always professional, returned calls promptly and answered all questions. Good follow up too.
mhanifin
Jan 31, 2012
Overall the experience was fine. It took a month to get the car when it was initially promised much sooner. I was not in a rush so it was not that big an issue. The price was fair and basically what I offered. In calling other dealers, this dealers prices for accessories and service seem to be overpriced. I will shop the service in the future to make sure I am getting fair value and not being charged significantly more on a relative basis. My salesman, Kamal was courteous and helpful.
Barbara Kaufman
Jan 31, 2012
The experience started off pleasantly when my husband called the used car manager (Richard). The conversation persuaded us to make the trip from Mahwah N.J. to Madison N.J. where we were introduced to our salesperson Mark Stocke. After meeting both men in person we selected a car and closed the deal. Every part of the transaction was carried out in a straight forward and professional manner. We would gladly recommend the dealership to our friends.
samsond24
Jan 31, 2012
Great experience shopping for my new Honda Accord. Prices were great and the sales associate I worked with, Manny Paez, could not have been nicer. He was extremely professional, hard-working, friendly, and fair! Thanks Manny. SN
bovefamily
Jan 30, 2012
Having owned two previous Honda's the last twenty-two years, we naturally leaned toward acquiring another in our search for a new vehicle. Visited Madison Honda after doing a web site search and receiving a good testimonial from a long time family friend who praised their approach to customer satisfaction. Jim Christo was our sales contact who expertly guided us through the salesprocess and provided us with some insight as to the choices available. He and his associates were amicable throughout and professional in their demeanor. Knowing that the model we were interested in was recently introduced to the public the past month, we believe we finalized on a fair price for both the dealership and purchaser.
dylanjones422
Jan 30, 2012
I visited Madison Honda in desperate need of a car. Kamal took all of my needs and helped me pick out the car that was ideal for me.
mynewcrv2012
Jan 30, 2012
Very good dealer to work with, the Sales Associate that we work with (James Christo) was very professional and took care of us really good. He treated us with respect, answered questions honestly and we're able to get the car at the price and colort that we want.
Mdavids018
Jan 29, 2012
First arriving at Madison Hona, we were quickly approached by Kamal with a friendly smile and he immediately helped us. He did his best to help us reach the price we wanted to pay for a new car without any problems. Had answers to all our questions, very professional and pleasant to work with.
Joe Neglia
Jan 28, 2012
I went into the dealership because I dropped off my 2005 Civic Hybrid for service (I rarely get any service other than an oil change anywhere but Madison Honda). I had received a promo as a repeat customer at Madison Honda and decided to go in and see about it. It turned out to be a new car for me. The young salesman, Adrian Secreto, was terrific to deal with. He treated my wife and me with a respect rarely given to a customer (I have purchased many new cars over the years at different dealerships). He listened, did not push, and responded to all questions. In short, it was a totally pleasant experience. I have already recommended Madison Honda (where I had already purchased 2 new cars in the past)and in particular Adrian as the person to deal with.My wife and I are already loyal Madison Honda customers. This experience absolutely solidified our opinion.I have had a number of "not pleasant" encounters with dealers/dealerships in the past (on the highways where one is supposed to "do better").Madison Honda has our total loyalty. While I am on the topic, let me also say that their service department is really that. A true service department!
raocpcu
Jan 28, 2012
I really wanted to buy my fifth Honda at this dealership because of its proximity to my home, but again ended up at Planet Honda in Union. Madison Honda just will not budge on price below certain levels, and really don't seem to care whether you buy from them or not. It's a great place to buy if you don't know or care very much about dealer costs or what you really should be paying. Some of the conversations overheard while I was there left me thinking that a lot of their potential buyers are pretty clueless about new car pricing practices.Once they understand that you know their cost stucture, they pretty much lose interest in you as a potential buyer. Although our visit was very cordial and we appreciated the test drive, we left our information but were never contacted again to see if we were interested. As a salesperson myself, I found that pretty amazing. Planet Honda not only offered a price that was $1200 less, but gave us $500 more on the trade. We went in to buy an Odyssey EX at Madison Honda but because the MSRP has gone up so much in past 4 years and their final offer was so high, we ended up buying a CR-V instead at the other dealership.Nice people, but you can do better elsewhere if you know how to negotiate on price.
hshepard
Jan 26, 2012
Madison Honda continues to amaze me with their excellent, professional customer service. For simple repairs they go out of their way to get problem fixed quickly while I wait. Minimal paperwork and the staff is very courteous.
It's New to Me
Jan 25, 2012
Last week we purchased a used 2006 Honda Odyssey from Madison Honda. Between my husband and I we have had 5 new Hondas over the years but this was the first time we have ever purchased a used car. My husband knew what model and age of car he wanted to purchase. Our salesman, Paul Fuchs, worked with him to find the right car for us. Paul was patient with all our questions and not pushy at all. In the long run the transaction took much less time than we expected because of Paul. He was knowledgable and very calm thru out the whole process. He worked hard for us to get the best deal possible and was very up front about what he could and could not offer us. The finance man was also very pleasant and professional and made that part of the deal painless as well. Our car was ready for us on the day and time it was promised. Two very minor things did not work when we got the car and Paul made sure that the Service Department took care of the items for us the next day ( we picked the car up at night). Kudos to the folks who cleaned up the car too - it looked brand new when we got it (and we saw the car when it first came in so we know how dirty it was!)Today, one week after our sale, they called us to say that our registration had arrived and that we could come pick it up. It was the easiest car purchase we have ever had. Paul has continued to follow up to make sure we are satisfied with the car and his service- and we are!! I would highly recommend buying a car from Paul Fuchs.
franny1179
Jan 25, 2012
Kamal K. Bawa, a sales men at the Madison Honda is a great man with great manner. He has helped us on purchasing our new vehicle that we are more than happy with. I recommend him to anyone who is interested in buying car.
lookingforanhonestdealer
Jan 24, 2012
FINALLY !! A hassle-free and pleasant car buying experience. I just purchased a new CR-V EX-L from Jim Cristo of Madison Honda. Jim was helpful, informative and extremely knowledgeable of Honda's vehicles and those of his competition. He worked with me to obtain the car at a very fair price. Romeo handled the financial portion of the transaction. He was direct, equally knowledgeable and did not try to push me towards extras that I did not need. Overall, a GREAT experience. So much so that we may buy a second CR-V in the near future !! If you are considering a Honda, I recommend that you specifically ask for Jim when you call or come to the dealership.
maxine8279
Jan 24, 2012
I have to say, this is the most pleasant car service experience I have had in many years. I have a Volvo and it is agonizing every time I go in - what will they 'find' this time to get my bill to $1000! I hate it. Completely on the contrary, Madison Honda (where we bought the FIT in 2007) after going to about 6 dealers in northern NJ, was delightful, honest, considerate and I felt like I wanted to return again without worry. Brad was an absolute gentleman (I was taking my daughter's car in), patient and exactly what you should replicate in a service advisor training class! He knows how to treat the customer, explains the process, and sticks to his word. I was not surprised by the cost - worked me in quickly - and even provided a loaner for a few hours (I was having a 105,000 service on 2007 Fit). I appreciated this, as I was not a member of "the club" - but he did recognize if was a very expensive service and the right thing to do! Many thanks to the dealership also was recognizing that empowerment of the service professionals makes a difference! Kudos to Madison Honda and EXTREME THANK YOU to Brad Morter! You have a 300% satisfied customer. Maxine Sembell
JimboRex
Jan 23, 2012
The finance people lied and this is something that I cannot tolerate. I hate unethical business practices. I asked if the program offered covered major servicing like 15K and 30K and I was told that it covered everything. I asked the service department the next day and they said absolutely not. So I complained and I was told that I would get a refund check for the difference but my payment would stay the same. Then I called Honda and the check went to Honda instead of me. Now they are trying to play more games by changing the length of the lease but keeping the payment a the higher level. Completely unacceptable.
fabioc9
Jan 21, 2012
kamal thank you for everything, you are a very nice person and thanks for helping me with my new car im very hpopy with the resultsfabio :)
freedhonda
Jan 21, 2012
Madison Honda earns its top ratings - their sales and service teams are excellent. Mark Stocke helped me understand the coptions available and pick the best car for my needs. Thank you!
dimplesharma
Jan 21, 2012
I went into Madison Honda just look at a few cars, and had no intentions of buying a car. But with the help of Kamal, I walked out with a brand new Honda Civic. I could not be happier with my purchase. Kamal was recommended to me by my uncle who had previously bought a car from him. He was very friendly and led me to finding the perfect car. I now have a great car and have still managed to stay within my budget.
justhappy1
Jan 21, 2012
Last week I left my lights on and the battery went dead. I had it jumped, but the radio wasn't working- said it needed some kind of code. What an ordeal-I had no clue what that was and was very frustrated. I went to Madison Honda and was immediately, and very pleasantly, greeted by Denise Kaba. I told her my issue and she was so helpful! She not only gave me the radio code, she set my clock for me too! I've never been treated so wonderfully by a car dealership employee! She didn't have to go out of her way for me, but she did and it made me feel I was just as important as someone who just purchased a new car! I will come back to Madison Honda for all my car servicing needs and will send my friends there too!Thank you!
Hondacivic2012DF
Jan 19, 2012
Jim Christo was very nice. He knows Honda and his job very well. I recommend you to go to Jim christo for your new Honda.
Jaws31185
Jan 18, 2012
My experience from beginning to end was AMAZING at Madison Honda. Jacob was an outstanding salesman. He made the process so easy and stress-free. Car is great! I would recommend this dealership to everyone. I went to pick up my plates and got to talking with Manuel Paez, one of the Sales Consultants. He was extremely friendly too! Everyone was so nice..great place!
clarken24
Jan 18, 2012
My 13 year old Odyssey needed a lot of work. I asked about trading it in on a used car. The service people referred me to Kamal. I was given credit for the diagnostic work that had been done in addition to a $500 coupon because I happened to be there on a "sale" day. I purchased a 2010 Accord for what I believe to be a reasonable price. Kamal was very helpful. The only criticism I have is that it took almost all of an afternoon to do all the paper work.
cvhoffmann
Jan 17, 2012
I recently purchased my first ever automobile from Madison Honda. It was a giant step for me. I was very nervous walking into Madison Honda for the first time, but Mark Stocke immediately locked eyes with me without a moment's hesitation and we got right to work, helping me find the perfect car.Within 25 minutes or so, I knew exactly what car I wanted. Mark made my experience very easy going. He understood it was my first time and did not take advantage. He treated myself and my father with the utmost respect and ease. He was there to help and make our lives just that much simpler. It was a wonderful experience and I would certainly recommend Madison Honda and Mark Stocke to anyone looking to purchase a car. Whether it's your first or last.
msmitko
Jan 17, 2012
The service I received during my recent visit to Madison Honda was excellent. My service consultant, Brad Morter, was professional, friendly and he took the time to clearly explain all the work that was needed on my Honda CRV. Thank you for the excellent work.
rmwatts
Jan 16, 2012
My Honda CRV has been in to Madison Honda on more than one occasion. Each time I have been very pleased with the service and customer service. The employees are both knowledgable and friendly. I have always found them to be honest and upfront about any problems and the cost involved, and I have never felt they were trying to upsell me on any unnecessary work. They have told me which repairs needed to be done then and which could wait a few months when I could afford it.
rnutile
Jan 16, 2012
I am giving this review because I feel it is necessary that the dealership understands how important certain employees are to the success of the company. I met Brad Morter when he was a service manager at another dealership. He was and is the most trustworthy individual I have ever dealt with at any dealership that I have been involved with. I bought my third car from the dealership were Brad worked because of Brad Morter, not because of price or my sales person. I am a firm believer that you must feel comfortable with a dealership when making a purchase and Brad Morter was that comfortability factor. When I found out that Brad had moved on I was extremely upset. I was only two years into my new vehicle and the reason I bought the car was no longer there. I have kept in touch with Brad calling and texting him when I had a question or problem with my vehicle. The time that he gives me as well as the honest answer to my questions was reason enough for me to drive 40 miles for my 60,000 mile service. That is right I drove 40 miles to a dealership because of Brad Morter. Why? Because I trust him. I must also say that I had a great experience from the minute I walked into Honda of Madison. All the employees were attentive and courteous. When it is time for me to purchase a new Honda I will be bringing my businees to this dealership. Sincerely,R.F. Nutile
rmshonda
Jan 16, 2012
My association with Madison Honda was thru a friend who purchased her car at Madison Honda and had nothing but great praise for everyone there. She was kind enough to drive me over one day and this was when I met the Sales Consultant, Kamal K. Bawa. He was and still is a perfect gentleman and ever so helpful and kind in assisting me in my selection at a price I could afford. He is always ready to assist me whether I call or stop in for service. I have spoken of him to my friends and hope that they will contact him when they are ready for another car. He made it all possible for me.I would also like to say how helpful and courtesy the drive-in repair section is. I've never seen anything like this before. The time waiting for your car to be worked on goes quickly because you have the comfort of the lobby with TV, coffee and goodies. Madison Honda is a great place to shop for your next car and Kamal will be there to help you.Thank you and have a Great Day!
JimR280
Jan 14, 2012
Went to buy a new Pilot. Dealer came with an initial offer, and our salesman asked what price we thought was fair. Took our counter offer to the sales manager and they were willing to accept. We then asked about trading in a used Pilot, and we received a fair price for used car. Salesman was friendly and easy to work with.
Jerry63
Jan 14, 2012
A very pleasant experience in leasing my 2012 Honda Crosstour. Manny was very professional, thorough and trustworthy. Romeo who handled the finacing was very professional as well. Overall, probably the best dealership experience I have had in the past 20 years. I would strong encourage purchasing your next car here.
B A Keller
Jan 13, 2012
The service department here is terrific. They help you right away and they provide all the information you need prior to performing any work. The wait time is minimal and the prices are reasonable. I would highly recommend the service department at Madison Honda.
mmontague
Jan 12, 2012
Paul was great to deal with. He had our vehicle to us when promised and the service we received when installing our tow hitch was excellent. I would recommend Paul and Madison Honda to any of my friends. Thank You for everything.
gftauber
Jan 12, 2012
Was able to arrive at final price with minimum effort. Madison Honda had Pilot with desired features and color at price I considered very fair. Quickly negotiated trade in for old Pilot.Had new car delivered the next day. Paperwork went smoothly; financing was very competitive. No surprises; no pressure.I would certainly work with Jim again, and will recommend him to my friends.
Barbaramartucci
Jan 10, 2012
Denise was very helpful with having my service done quickly. I have two small children who could not sit still for too long. She was so nice and friendly with my kids and my truck was done in no time at all.
shamrahk
Jan 10, 2012
I recently leased a Honda from Madison Honda and I was very pleased with the results. My salesperson was informative and helpful in my inquiries, and we worked out a fair deal in a timely manner. Bob demonstrated his knowledge of the fleet and we worked to come up with the right vehicle for me. He was very polite and customer service oriented, and I would refer anyone looking for an affordable and quality vehicle to this dealer. I am very pleased with my purchase and the way in which I was treated when lookng for a vehicle.
aesauer
Jan 9, 2012
Bob was very nice and answered all of my questions. And he has followed up quite often to let me know when my car is in.
Ella Heilmeier
Jan 7, 2012
Madison Honda was contacted via Internet, and I received prompt, professional replies. My price was met and all aspects were thoroughly addressed. I particularly appreciated Mark Stocke's patient explanation of all the features on my CRV-EXL with Nav. It is the first time have have bought these features, so I needed a lot of help. I have bought Hondas from Madison Honda ever since the late 80s, which attests to my satisfaction with this dealership.
dschapiro
Jan 7, 2012
Mark Stocke was an excellent salesman. This was a 100% phone deal. Mark was pleasant to deal with, was very professional and was quite knowledgeable about all the cars we were interested in. He really worked hard to get us the best possible price, which we truly appreciated.On the day that we picked up the car, there were no surprises and it was very easy. Just a few signatures and we were on our way. What a great overall experience.
masciortino
Jan 6, 2012
Our overall experience at Madison Honda was good as usual. I hope that our future visits to Madison Honda are just as good. Kamal was very knowledgeable and helpful salesperson.
cperkalis
Jan 6, 2012
The staff was very friendly and attentive, I was offered assistance right away, all my questions were answered. The vehicle that I was interested in was available for a test drive, I was given an excellent deal on the purchase price and my trade in. I have been driving different makes of vehicles in the past and have never received the quality of service and professionalism I did at Madison Honda. I would highly recommend them. I purchased the Honda Fit and I am very happy with my purchase.
Lorimast
Jan 5, 2012
Jim christo was very helpful at madison honda,he was very friendly with my son, he was kind and patient and we established a good price for my car. I LOVE my honda Civic EX. It has already saved me about 100$ on gas and my mother and aunt love it!!!!!!!!! If any one i knew was going to madison honda i would tell them "ask for jim Christo"
PattyBorz
Jan 5, 2012
Jim was an excellent salesman. He was pleasant to deal with, was very professional and was quite knowledgeable about all the cars we were interested in. He also seemed to understand what features were most important to us and what our concerns were. He really worked hard to get us the best possible price, which we truly appreciated. We didn't feel any undue pressure at all and felt the entire shopping experience was a pleasure.
Guy Alario
Jan 4, 2012
Very nice showroom. Sales consultant Jim Christo was very helpful, courteous, knowlegeable. I was able to negotiate a deal which was fair. The whole experience was enjoyable.
newcarhondaodyssey2011
Jan 2, 2012
My wife and I recently purchased a 2011 Honda Odyssey from Madison Honda. I have to say, this experience was exceptional and just what I would expect a car purchase to be like.Our sales person was helpful, knowledgeable, respectful and not pushy... all-in-all a pleasure to work with. We had a few question on specific specific options such as a bike rack, ski rack and cargo tray. Again, our sales person was knowledgable and had a few suggestions for us to consider, some costing us even less. Afterwards, it took about 30-40 mins minutes for us to agree on the purchase price and the value of our trade-in. Importantly, no one "kept the keys". Once we shook hands, we made arrangements to pick up the car two days later on a Monday at 4:00 p.m., to allow time for installation of the options and to sign the papers. Again, great service. Clearly a lot of team work to make this happen. The car was ready at the time promised. As we hope this mini-van last as long as our previous one (126K) the 100k extended coverage was of particular interest to us. Other buyers may not be so interested in the extended warranty if they don't want to keep a car so long. Our finance person discussed the options with us and answered our specific questions such as if the rear air condition breaks or the door sensor gets jammed and doesn't work. I felt like the finance person was looking to find the best way to help address our concerns and not just sell us something. Again a pleasure. Once the extended coverage was done, our sales person guided us through the features of the new car, helped with pairing an iPhone and already had transferred the plates. He sent us on our way. I look forward to our next car purchase at Madison Honda, perhaps sometime in 2024, or hopefully even later.
gopisesi
Dec 26, 2011
I would strongly recommend my friends to this dealer and i am so confident to go to them for anything i have.The best part is.. they are very well known to satisy the customer and i am one of the customers.
abbeys5
Dec 26, 2011
Our experience with this dealership was excellent. They were very friendly, and helpful, and answered all of our questions. We got a great car, and Manny and Abdul helped us tremendously. We had an amazing experience.
doxii
Dec 15, 2011
No nonosense from saleman. Pretty much got to the point which I appreciated. Pretty smooth transaction. I would recommend Roman to others buying a car.
Honda112233
Sep 28, 2011
I left a deposit on a new car but than later found a better deal at another dealership; now Madison Honda will not refund me my deposit.They just want your money and they do not care what happens after.
Stay Away Madison
Sep 28, 2011
I left a deposit on a new car, but than later found a better deal at another dealership. Flavia Alarcon is very rude and will now not refund me my deposit. Be careful they just want to take your money and than they do NOT care.
cchask217
Sep 10, 2011
I was searching for a car to replace my Honda lost in the flood. Looked atvarious new cars and the salesman pointed out a 2 yr old low mileageCivic and I knew that was the car that fit my purpose... The salesman was verypatient, and went over all the details of the car..No high pressure to purchase it. . The process was made soeasy that I didn't have to do a thing. I would recommend Madison Honda anytime.
forcefield
Jun 4, 2011
Saw a used Honda Pilot online from Madison Honda that looked promising, so I drove an hour and a half to look at the vehicle and test drive it. I liked the vehicle, but there were 2 issues. It was not Honda certified which I thought was unusual for a 2008 with less than 50,000 miles. (The fact that it wasn't certified immediately told me there was a reason it wasn't certified and it was probably because it required some costly repairs). The only warranty was what was left on the original power train warranty. The second issue was that it needed new tires(the tires on it did not have enough tread to pass state inspection). After sitting down to negotiate a price, I told P.J. the salesman that I would buy the car that day for about $1200 less than the asking price, and to save us both some time by returning from the manager's office with his best counter offer. The sales manager (I don't remember the woman's name) came out and introduced herself and told me that Madison Honda owned the car for almost $700 more than what the internet asking price was and would only be able to sell the Pilot for the internet asking price. She then returned to her office. I should have walked out of the dealership right that instant after sales manager lied to me about them selling the vehicle for less than they paid for it!! I have worked at a car dealership in the past and know many car dealers and I can tell you that NONE of them sell vehicles for less money than they bought them for!!! They would be out of business if they did. Because I liked the Pilot, I made a final offer to P.J. the salesman. I agreed to pay the dealer's asking price if they agreed to put new tires on the Pilot. P.J. looked at me and said "They (the sales managers) told me not to get back up out of the chair." He sat in his seat refusing to take my offer to his sales manager. I told him that we were done and left Madison Honda stunned by how rudely I was treated and how I was blatantly lied to. Madison Honda would not budge from their asking price and would not even consider my offer to pay the asking price in return for replacing the unsafe tires on the Pilot. Let my experience be a warning to anyone going to Madison Honda thinking they might be able negotiate a better price than the price quoted online. It won't happen because they don't negotiate. Besides you would be better off going to a Honda dealership that has sales managers that don't lie.
JesusismyLordandSavior
Jun 3, 2011
Great experience. I bought an Insight EX car is terrific and gets 50mpg. The bank loan they got me was much better interest rate then I could get on my own and the term was 74 months which works for me. They ended up saving me a bundle. I was very pleased!
boomboom
Apr 28, 2011
I leased a new Civic recently and it could not have been any easier! Everyone there was very friendly and welcoming, the transaction was seamless. I have used their service dept. in the past, and presently, and that's the reason I decided to lease a new car from Madison Honda. Reading other reviews here on dealer rater leads me to believe the reviewers are the problem, not this dealership, as I've been doing business with Madison Honda for many years and will continue to do so. I have recommended many people over the years and they all say the same thing. I could buy any car I want and service it anywhere, I choose Honda, and Madison Honda, every time!
muffy82
Apr 19, 2011
I have been to this service department several times because it is the closest Honda to my house. The people are sexist and look at you like you are an idiot. Also, I am a very reasonable person and understand that people need to get paid for their time but it is just outrageous what they charge for labor! I am moving in about a month and cannot wait to find another Honda service department! Hopefully I will have better luck but one thing is for certain is that I will never go back to this service department ever again.
godbless22
Apr 5, 2011
Went in to take a look at used car on the lot. Was hoping to get decent deal, however told me flat out was not willing to meet halfway. First time at this particular dealership and first impression of customer service wasn't so great. I didn't expect them to be on their knees welcoming me, but for me to look and ask for help is a big deal. Not even a "hi!," "How can i help you," type of greeting. Walk way with an uneasy feeling and let's just say I won't be going back. If i received exceptional customer service, I probably would have been willing to pay higher price than what I was looking for. I do not recommend this dealership.
jmb2982
Mar 29, 2011
I bought my car from Madison Honda back in 05 and had a decent experience. Since I don't live in this area, I haven't typically used their servicing department. I called them on Monday to explain that I had an issue with a software update (recall). My mechanic ran the diagnostic test and told me exactly what the error was that it was coming up with. I called and spoke with Dan from servicing and he told me that I could come down the next day and he'd be happy to look at it. After taking my lunch break (PLUS extra time because of the travel) to go all the way down there, I was received with a blunt "Are you picking up? No - OK drive in." When I drove in and explained why I was there, a VERY RUDE blonde woman threatened that if they hooked up the machine to see why the check engine light was on, it was going to be $110. I tried to explain that I knew what it was already and it was a recall, she interrupted my responses and snipped "It could be anything - a check engine light could be any number of problems." She didn't care that I spoke with Dan the day before and specifically told him what was wrong with it. Eventually I just got back in my car and slammed the door. Either the first guy told me to come down without any mention of what he knew would be a $110 charge, or the blonde lady just wouldn't hear me out (too busy running her own fat mouth). I cannot believe how RUDE these service people are. I am the customer - These people seem to forget that the customers keep them in business/pay their salaries!Added: 3/30/2011 3:05:44 PMI received a call from Dan Bernstein of the servicing department following my bad experience there. He apologized profusely and offered that if I came down again the next day that he would review the car for the software update free of charge. I went down again on my lunch break and, true to his word, Dan uploaded the software and the check engine light went off! No charge, no problems. I'm sorry it took a scathing review and a nasty phone call to get to this point, but I am happy with the way it all turned out. Many thanks to Dan at Madison Honda Servicing!
sdaloia1
Mar 26, 2011
I was shopping around and just happened to call Madison Honda & spoke to Mark Stocke. He understood I was trading in my Honda Civic for another. The same day we discussed a deal I went into the dealership. The Manager came out & gave me a great deal!
cornerstrike
Mar 6, 2011
After finally deciding to purchase a new Honda Fit, I contacted Madison Honda since they had the exact color combination that I was looking for. I made them a realistic and fair offer, unlike many internet customers who hoped to buy a Honda Accord for the price of a Civic, which we happily agreed on. In addition, I had a few accessories installed at the dealership as well. When I expected the vehicle upon delivery, everything was perfect. The vehicle was clean inside and out with no scratches or imperfection whatsoever. The accessory install was very clean, with the appearance as if the vehicle came from the factory with them already.Peter, the Sales Manager, initially took care of me at the dealership. He then assigned Dan to handle the rest of the sales interaction. They both showed great patience, understanding and showed trust in my word as a customer, which is a rare quality in this day of age where many customers are viewed as short term business.The entire staff at Madison Honda however takes their customers and simply welcome them to their family. If you are a shopper for a new Honda vehicle who seeks an excellent and stress-free buying experience, with the expectation of a realistic yet fair price, then I have no doubt in recommending Madison Honda for future purchases, in addition to vehicle service.
abhagat
Nov 19, 2010
I bought 2011 honda odyssey form this dealer. I had great experiance buying form this dealer. I reserched about the cars and finally decided to buy form Madison Honday. Not only they gace me best price, they also included all season mats for my van. JOSEPH has helped me throught the process. He seems honest and was able to give me the best price. Romeo in the financing department is also very helpful. He didn't push too much on extra stuff. I would recomend this dealer.
54hillcrest
Oct 2, 2010
STAY AWAY FROM THIS DEALER! Once you get a price from the dealer you can agree on they want to add a $299 finance fee which is totaly a ripoff. They also try to add a DMV fee when all other dealers include that fee in their total cost with tax. Only could imagine what other charges they would add when you pick up the car.
Julie01
Jul 1, 2010
We purchased our car a year ago. My husband and I made it very clear to our salesperson that we must have free loaner service included. He immediately agreed to this. The sales manager came out of her office to meet us and seal the deal. We again reiterated that the deal must include a free loaner car when our Accord was being repaired. She immediately replied, "No problem! I will make sure that happens." We asked both of them to put this in writing, and they emphatically replied this was unnecessary. I took my car to Madison Honda today for service. I planned to wait and therefore did not ask for a loaner car. The line of cars was very long, out to the street. Since I had made an appointment, I assumed this line consisted of car owners without appointments, who were waiting for the express oil service. I parked my car in their lot, and strolled into the office to speak with a service representative. To my surprise, I was told this long line applied to ALL car owners. I explained that the line was ridiculously long, I had an appointment and should not have to wait, and asked to make an appointment for next week, with a loaner car. I then found out I did not have the "loaner package." There was no record of our promised free loaner service. Fortunately, Brian, their excellent service manager, intervened. We now have our free loaner service! I highly recommend their service department. Just buy the car elsewhere.I must add that in addition to the loaner scam, we received terrible customer service from our salesperson. He initially promised our car within two days. We put down our deposit. We did not hear from him. I called him on day three. He did not call back. I called on day four and got him on the phone. He said he would have our car soon - was having trouble finding our color. I said we would gladly settle for another color, just wanted the car now. He refused. Two weeks later, it finally arrived. Oops, wrong interior color. We patiently waited again. He eventually called and informed me of the date and time we were required to pick it up. The time was inconvenient for us, as it would require my husband to leave work very early. He became pushy and insisted we arrive at this time. He explained he needed to leave early that night - he leaves early that night every week. I asked that someone else assist us with the final papers. He stated this was not possible. We were unable to get to the dealership as early as he demanded. As a result, we were forced to wait two hours to obtain our car. Our salesperson reminded us that THIS WAS OUR FAULT, since we were unable to get to the dealership at the time he needed us to be there. We will never purchase a car from Madison Honda again.
mermaid66
Jun 24, 2010
Sorry. Can't recommend.Came in for test drive on specific car. Made appt over phone.when came in to do so-- suddenly it was 'we don't have that car, but you can test drive something similar.' Not the same thing, guys.Flavia tried to finalize the sale. When asked what color the color would be chosen in, her comment was "oh, why would you want That color? I'd never drive a car that color!' (???) What ended doing business with them however was this: They gave a quote over the phone that was in line with most other quotes. Then they did the bait and switch: "Oh, that price is only good if you add on another 900 dollars in window etchings, etc. Otherwise, you have to pay MSRP."Unethical and dishonest.
feetsdr
Jun 8, 2010
They played the typical car dealer game - have a seat, let me go talk to my manager. And this was with an email from another dealer they said they'd match that price. 'oh, he has to get the vin for the vehicle before we can start writing up the papers'. Then after 1 HOUR! oh, no , you aren't eligible for that low honda offered financing rate (that the sales guy confirmed in a phone call earlier and that's why we went to them).It was me, my wife and daughter - getting our daughter this, her first, car. Leading up to this visit, I joked / lamented with my daughter about the games that dealers play. As much as we knew what was going on, busy eating their snacks and surfing the web while they kept us waiting, keeping us waiting was just rude. I guess there's enough people that, after waiting all that long, say OK, we'll go with the higher financing rate. Not us. We left. We suggest you not shop here. What should have taken a fraction of the time, dragged on and we walked out when they start changing their story. If they didn't keep us waiting like that, we likely would have accepted the situation - we can easily pay cash, but if we can get .9% financing, we'd take it. Honda is offering $1000 off OR 0.9% financing. These guys said we could do both over the phone. Other dealers have said no. The sales guy was nice - Kyle, but leaving us there for an hour is just games. We figured if he's saying yes, we'd take the financing. If he said no before the 1 hour wait, we'd have stayed knowing we wouldn't get a better deal. WE'RE GOING ELSEWHERE.
baboonbutt
Jan 6, 2010
The place was great, and I would have given it all fives a couple years ago. Ever since they remodeled the place it went down hill. Maybe due to change in ownership or management. The people used to be very friendly and helpful, but the last couple of times I went there they were not. I used to go there for service for everything on both my civic and accord. They even fixed my catalytic converter on my accord "on warranty" when it had 105K miles; not sure what warrenty it was covered under but it was fixed for free and I even got a loaner for free. Before it could not have been better and I would not have dreamed of buying anything but a Honda and taking it there. Now it is no longer the case. I'm on the site looking for a new place to go.
TF
Aug 22, 2009
I requested and got an internet quote via email for a Honda Accord EX V6 with a clunker trade-in. Had a phone conversation with the internet sale representative during which he explained how my deal would result in $3500 instead of $4500. Also asked him about choice of colors and was told that there were plenty of cars available for me to choose the right color. I tested a car in the evening and was ready to enter into a transaction. First, I was made to wait for a long time, then came the first surprise: there was no EX model available, but only the EXL model which is the next level up. I asked for the price difference between the EX and EXL - it was $2,100. I asked for some discount and was declined. I then offered to accept the difference by adding it to the quoted price. Now came the second surprise: They could not honor the lower quoted price because it was not a "clunker-based" price. They wanted me to take the car with a higher price.I left that place after wasting an entire evening, and lost an opportunity to go elsewhere because it was too late. The clunker program was to be shut down in one day. I have the entire email chain to prove that the price quoted was with the clunker consideration. This incident also revealed that they had a double-standard in pricing the deals. I also doubt the unavailability of the EX model. No way that I will ever do business with such bad people, no will be my friends.
Stolen deposit
Jan 22, 2009
Wow a highway store tucked in a little town of Madison N.J.Can you believe in this economy a Honda dealership would keep a persons deposit after we decided not to take the car.On the 19th of January we visited this dealership.After being presurred by the sales person Dan and his Sales Manager Flavia,we left a deposit on a Mittsibishi outlander.The deal was subject to insurance quote.We didn't want to leave a deposit My son and i where stronge armed into it.After the gas wore off we thought shopping around would be a good idea.Now that we found a different car at a local dealer they will not refund our deposit.Flavia returned a phone call and said." NOT FOR NOTHING WE CAN`T DO NOTHING" Wow is it realy worth keeping a deposit and pissing a customer off in this economy?I would rather go in peace and part my ways with this dealership However my finaces are not in the best shape as most people these days.BUYER BEWARE OTHER LOCAL HONDA DEALERS WANT YOUR BUISNESS.
RyanT
Nov 15, 2008
I would highly recommend Madison Honda and Gary Testa who worked with, not against, my wife and me every step of the way. We originally wanted to lease an `09 Accord, and visited the dealership one evening and met with Gary. While I had done my research, I still didn't feel knowledgeable enough to sign the contract. Mr. Testa didn't pressure me to stay and made it clear he wanted me to be comfortable with the process. Even when we went back the next night, and still didn't pull the trigger, he didn't get pushy or bring in the sales manager to apply extra pressure. My wife and I decided to buy a certified pre-owned Accord and the process was very smooth, no surprises, and pain-free. Bottom line is this: I got the car I wanted and feel like I got a fair price and I would definitely go back and deal with Mr. Testa.
goldswann
Oct 28, 2008
I've been searching for a 2008 CR-V EX AWD for about a month now. After emailing 4 dealership and visiting 2, I finally found Madison Honda. I emailed them Saturday night and first thing Monday morning got a reply from Mark. I told him what the other dealerships were offering and he immediately offered me a better price! We agreed on a price, we did all my paperwork in advance and by the time I got to the dealership, I was in and out in less than an hour! Painless and no run-around...a perfect transaction!
loisdarlington
Aug 12, 2008
We bought a new Honda Fit from Madison Honda in June 2008. They gave us a competitive price on a car with little price "wiggle room"; we were given a price somewhat lower than MSRP. Unlike several other NYC-area dealers, we were told all costs in advance so there were no surprises when we went to the dealership. The car we bought had recently been traded for from another dealership, a common practice. It came with pinstripes we didn't want, and while they didn't mention this, when we asked about them and said we didn't like them, they removed them (they were taped on). We pointed out a fairly deep scratch on one door handle, and they said they would fix it for free, as of course they should. Flavia and Justin addressed all our concerns to our satisfaction, courteously and professionally.Romeo in the finance office was a true pleasure to work with. He didn't try to pressure any extras on us, and had a nice sense of humor. We drove the car off, and realized we hadn't double-checked the gas level; the documents said the car had a full tank, but the tank was only half full. We decided not to worry about this--it cost $20 to fill it to full--but I'm sure if we had brought it to their attention after the fact, showing them the gas receipt from minutes after we left the dealership, they would have reimbursed us. Then when we got home, we realized that a toolkit was supposed to be in the spare tire compartment and wasn't there. They have replaced it happily. So, while they seem to miss things here and there, it doesn't seem that any of it is intentional. I would just caution buyers to check things thoroughly.Yesterday I took the car in to have the scratch fixed and a few options added. They were organized and professional, and lent me a very nice car to use till I pick ours back up tomorrow.The dealership itself is new and clean, and very pleasant.Overall I recommend Madison Honda. They were a refreshing change from some of the dishonesty and opacity we encountered at a few other dealerships.
mynameiswhat
Feb 5, 2008
I'm 22 and recently went there to buy a new accord. Given my age the salesmen in the floor were not eager to take me. At first they underestimated me. I had to ask to go inside and look at some papers! After that though, the people in there started being more friendly (of course), but overall were very respectful, and I was able to get a good deal especially taking into consideration my trade in. And yes bill tries to sell you a bunch of service plans none of which I took. When they do this it's a good idea to ask for a calculator to see how much it would cost after the years of financing.I think people should post the price they get for their vehicles here, so that the people that visit the site can have an idea.
What’s more, Madison Honda of Madison has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Madison Honda. Check out the listings today to find the right car for yourself. Madison Honda is definitely the best place to buy used cars online.