Used Cars for Sale at Lithia Ford of Fresno in Fresno, CA

Jeff Huebner

May 27, 2021

UPDATE: Upgraded from 1 to 5 stars. Brent the GM really took care of me after going back in and everybody was wonderful. We all have bad days and unfortunately my first visit was not great. So based on my most recent visit I'm very happy. I love my new Ford Explorer and am very happy with it. So I just got off the phone with Brent the GM at the dealership who had reached out to me to discuss my issues. He was very receptive to everything I had to say about my experience and promised this would be addressed. He gave me his cell number so the next time I come in to reach out and he would make sure everything went smoothly. I will provide another update after my next visit and hopefully be able to provide them with a 5 star review. Thank you Brent for listening and reaching out. So yet another update to my recent experience. So they have a new manager working in the service department who is AWESOME!! This guy is on top of things. I've noticed a change in the service department, the guys are much more attentive and service is fast and friendly. I am completely happy with their service. Thanks to all in the service department!!

Meredith Newman

Aug 29, 2021

Truly excellent service top to bottom. We were treated with kindness and respect every time we went to Lithia Ford, and when we bought our truck they were so efficient! Buying a car generally takes forever, but these guys are top notch and got us in and out! What really stood out the most was the complete professionalism of the entire team. It’s uncommon to find a business run so well with such a genuinely kind team. Kudos! We will definitely be back here when buying the next vehicle for our family .

Jessica Coulson

Oct 19, 2020

Adan helped me get my mom her first ever off the lot brand new car. And it was done with our interests in mind. They didn't hassle us or pressure us. And they counseled me on how to save money on MY car loan through Selma Auto Mall. Adan told me how SAM didn't find my financing with my interests in mind, rather their own wallets in mind. I would definitely recommend buying your next car from these fellas. They were amazing.

Steve Ryan

Nov 5, 2020

I'm fairly new to central California, living near Yosemite National Park. I have an RV with a Ford E450, and was looking to find a reputable Ford dealership so as to establish myself and the maintenance plan for my RV. I had an air bag warning light come on during a recent camping trip, and needed to get that looked at. I contacted Lithia Ford in Fresno, and was put in touch with Jamie H, who is the service manager for their commercial/fleet department. Jamie worked with me to find a convenient appointment time, and got me scheduled. I had never been to Lithia Ford before, and noted that while looking on Google maps, their facility is huge...Jamie took the time to tell me exactly how to get to the proper area. Having to navigate the RV in an unfamiliar area, I really appreciated this direction. I met Jamie at the appointed place and time, and he took the time to fully understand the issue I was having, and how and when it occurred. My plan was to wait for the repair at Lithia, and Jamie directed me to a very comfortable, clean waiting/lounge area that had plenty of windows looking out onto the Lithia Ford facility (I mention the windows, as I have waiting in cave-like waiting areas in other dealerships). I had just settled down in the waiting area, when Jamie came over in-person to let me know that he had assigned my RV to one of his techs, and that they were bringing the RV into the service area now. That was nice. Read my book for a while, and got up to walk to a nearby place to grab a sandwich, when Jamie called me, informing me my RV was ready to pick-up. This was great news, and I honestly had planned for a long day; Jamie informed me of the tests his tech had done and the problem found and corrected, no more air bag light on! I am very pleased with the attention and service that I received, and will be using Lithia Ford for all future maintenance on my E450 RV. Thank you Jamie H and team!

Margaret Junker

Sep 25, 2020

Made appointment on line, Keith Miller assisted me with the quick- lube on my car. I went to work informing him that I would pick up car later in the afternoon. He sent out a text to with a phone number to reach them. I later received a text they were taking my car in to be serviced and if I had any questions or concerns I needed addressed. I then I received call it was done, kept me posted on everything. Thank you for the excellent customer service Keith Miller.