Used Cars for Sale at LEV KIA of Framingham in Framingham, MA

Jw

Mar 2, 2016

I received prompt reply to inquiry on vehicles, however I found one elsewhere before I was able to stop in. When I informed the staff they were very courteous. Overall I still had a pleasant experience

shanaj

Feb 24, 2016

Being a single female I dreaded the car shopping experience. I had no time left to put it off so off to the dealership I went. I was greeted promptly by Ken Russian-I explained that I really had no clue what type of car I wanted but I was originally looking for a SUV. We went over my budget and he showed me a few Kias-one was a sedan that I really liked but I wanted to see what else was out there. I then told him I was off to look at other cars. I went to 3 other dealerships where I got the BS car salesman chat and I literally ran back to Kia. I spoke with Ken in more detail about what I was looking for and he came up with the perfect car for me. I took it for a test drive and we made a deal. This was the easiest car shopping experience I have ever had. (I also had a trade in that Kia gave a great price for)I also spent sometime talking with Burt (he worked all the numbers for me) and once again I was so impressed by the care that this team has for the people buying/leasing cars and the time they took to make sure it was the right car for me. Next step I went in to sign the papers with David-we were chatting about insurance and how expensive it was and he actually referred me to a local car insurance that saved me almost $30 a month. This dealership is top notch and they are so kind and caring and professional. No beating around the bush with them. They clearly want what is best for the customer and you normally don't find that in dealerships. I am now the proud new mother to a Kia Optima Hybrid and love it.

2014 Kia

Feb 15, 2016

I had made an appointment to test drive a car and was greeted warmly and immediately by Tony. He knew what I was there for and he didn't try to sell me something I didn't want. They under priced the vehicle by $1000 unintentionally but they still honored the price I saw online. David in the Finance department was also great and went above and beyond to get me the best deal for my purchase. I drove all the way from Providence, RI and it was worth the drive!

Scott & Lisa

Feb 4, 2016

Our experience at Lev Kia is by far the BEST experience we've ever had at a car dealership. Not only was the Sales Team very knowledgeable and professional, our entire experience took approx 3 hours. That includes 2 visits to the dealership (first visit for test drives etc. and second visit to sign paperwork, go over car features & drive happily home). We made them aware of exactly what we were looking for and they listened to every detail. They didn't try to sell us something more expensive or try to sway our decision in any way. That was a plus for sure! Having dealt with other dealerships in the past, we cringed at the thought of going to a new dealership not knowing what to expect. We are 100 % completely satisfied with Lev Kia and will most definitely recommend this dealership to all our family and friends! Jeff, Ken, and DJ were a huge blessing to us in our new/used car search!

Daniel

Jan 31, 2016

All sales people involved were helpful and forthcoming with info and financing. The process was quick and smooth and we felt very comfortable that we were being give a fair offer. Tony was great.

John

Jan 5, 2016

The staff was extremely friendly, knowledgeable, and helpful! They were able to answer all of our questions, and were able to work out a deal that put us in the car we wanted at the price point were we willing to pay. I will continue to shop at this dealership as long as I am buying cars in Massachusetts.

PK

Dec 9, 2015

I've been a proud owner of a KIA or over 4 years and the Lev KIA sales and service team are outstanding.I am a small business owner and always strive to provide outstanding service to my customers. The people at Lev KIA do just that! P. K-

sorrick

Oct 13, 2015

I just leased my 4th car from Lev Kia and would not go anywhere else. Everyone who works there is extremely professional, friendly, easy to deal with and above all honest. They definitely believe in a no pressure environment which is such a nice change from anywhere else I have ever been. None of "this deal ends tomorrow" kind of talk or pressuring you to take a test drive right away to perhaps fall in love with the car. My salesman, Tony is the best. He is one of the many reasons I keep returning. He has always been extremely patient with my litany of questions and will always get back to me quickly.

bob101

Sep 15, 2015

Ken is the man. My wife and I noticed a Nissan altima and we talked to Ken about it. I took it out for a ride and upon returning to the dealership, I made an offer. They made a counter offer and I accepted. My wife and I were interviewed briefly by Bill Kelly after we had filled out the credit application. We left the dealership at noon and came back at 5 to sign the papers. The car was freshly washed, gassed up, and we drove away by 530.All I can say is great job! Thanks for everything guys. Bob Mcgrath and Kathleen o'donoghue

lefty954

Jul 16, 2015

Don't let the cover of the book fool you. The building is simple, nothing fancy and they know it, and that's alright because in this day and age of everything is better bigger and fancy furnishings and lighting it comes down to the people working inside inside the building-the heart and soul. Yes you will get a salesman to ask you if he can help,that's a standard in the industry but it's laid back,no pressure sales. they are attentive to the needs of the buyer with good team work stemming from colorful salesman Ken to Bert the manager. Ken was excellent one of the best salesman i have dealt with and his outgoing personality and passion comes from the top which is manager Bert..he allows the guys to be themselves which makes the sale seem real. i can only imagine how different lev kia would be without bert there. if there was a manager who micro managed and didn't allow or trust his guys to be themselves you might get the same robotic approach all the other car dealers have and that would not work for me.they are top notch guys with a great approach to customer service. Don't let the no pressure laid back approach fool you, this dealership will do what it takes to get the job done. TO GET WHAT YOU WANT DONE. CUSTOMER ORIENTED, NO FRILLS, SIMPLISTIC APPROACH makes this dealership one of the best around. thank you lev kia for a great experiance!!!jeff t

K5 Kia

Jul 15, 2015

The dealership made things easy and everyone was friendly. Was also very thorough explaining features of new car. Would definitely buy another car here. Very happy.

Brownies

Jul 10, 2015

Just after buying my car, I was told that the dealership needed an extra few minutes to get the car registered. After waiting about 1/2 hour, I was told that the MA RMV required forms that I did not have with me. I had a hard time getting the forms even back at work. It took three days! Jeff Iken was very patient and helped me to try to obtain the documents. When all was settled, Jeff delivered my car to my home at 9:30PM! Now that is service!

Toni25

Jul 8, 2015

I have been in to Lev Kia a few times and it is Awful. The salesman Ken Russian is so rude and inappropriate screaming at customers, slamming papers along with binders, stomping his feet. I will never go back and I will make sure to tell all my friends and family how Lev Kia does business. AWFUL.... I recommend going to QUIRK Kia or Wanger Kia!!!!!!!!

concerned

Mar 25, 2015

Do yourself a favor. Stay away! You will be told that everything is fine with any question you give them. When it comes to crunch time it is a different story. Ethics is not one of their strong points.

Rick W

Mar 25, 2015

The worst buying experience I have had in 40 years of purchasing cars!!!!!!!!!!!!

Iriszm0m

Jan 31, 2015

I didn't buy my Kia Optima from Lev Kia but it's the closest dealership for service. I only needed an oil change.. The service was excellent. Everyone was cordial and friendly. They matched the price to a coupon i had from my dealership. They even gave me a complimentary car wash. The whole experience was awesome. ??

watches3

Sep 26, 2014

The quality of the sales and the service department are the finest I have ever experienced. The exceptional concern of the service department to make sure "all" is perfect is a very comfortable feeling.

Joujou

Sep 22, 2014

They sold for me a toyota venza 2012 from about one year & three months , there was around 5000 miles on the car when I bought it, & when the car did 9000 miles it appeared for me a message said "low oil empresure " I went to them & they found no engine oil in the car , they refill the car & it should be my next oil change on 14, 227 miles but on 13, 749 miles showed for me the same message & they measured the oil , found it low which is meaning" the car is burning oil " how come could they sell a car with this case & absolutely they were awaring about the history of that car . There are no truth in them & now they said they will fix it .like a brand new car & i wiill be starting to fix the car now for burning oil , How it will be the condition of the car after 5 years more ?! When I went to the guy who sold for me the car & I explain for him the situation of the car & I told him I want to sell the car because I can't have a new car with low millage on it & has an issue like that & I thought when I buy toyota that's meaning I have a car forever . Anyway he sent me to another guy to taking care of me , even he didn't appologize for thatt situation he puted me through it & he dosen't have now time to spend it with me trying to help me to fix what he did it before .Honestly I'm warning everyone to not trust them & check good the cars before buying from them because I can not trust them anymore , they are trying to sell car without any loyalty . No more toyota or kia I called toyota customer service USA to tell them about their representive dealer & i surprised when they told me this issue is between you & the dealer , do you believe that ? That was toyota customer service helping their dealers to provide bad service & encourage them to steal the customers money & no customer service after the date of purchase , really shame on toyota . I went to toyota wellesley & i was meeting the manager over there , he told me he can take my car & give me $19000 after i paid last year $26445 fir deffective car , like after one year i will lose $7000 in a car i bought it by that fault , this is their way of steallen money ,sold to you deffective car & your choice is to gix it which is not guarantie to be good after that or they will buy the car by lowest price , is that the way of respectable company ? I told him i need your manger calling me & he should call me from two days & till now i didnt hear back ftom him . Please i' m warning everyone to taking care from that dealer & toyota company as general

GMR

Sep 10, 2014

We had a good experience. We contacted the dealer thru cars.com. They contacted us the next day and we scheduled time to see the vehicle. The car was exactly what we were looking for and we were happy with the price and service. The only reason I didn't give a five star rating was that the sales person had someone he was working with walk in unscheduled 15 minutes after we arrived for our scheduled appointment. He toggled the two of us back and forth. We feel he should have explained he was with an appointment and asked her to wait until we were done. But his manner was professional and he apologized for the 10 (or so) minute wait each time we sat while he helped this customer.

tosan2002

Sep 6, 2014

My experience with Lev Kia is that they do excellent work at reasonable prices without sacrificing Customer Satisfaction. I would not hesitate recommending them to any Kia owner.

jestee

Sep 4, 2014

Danny, Will , and everyone else had my back and supported me in a warranty claim that they felt was unreasonable. They pushed forward for me and helped me out with what they felt was the right thing to do. These guys are fantastic and have always had my business and now will ALWAYS have my business. I TRUST them to act in the best interest of the customer (me) and they have exceeded all expectations in my case. Regardless of the vehicle that I own, I will always look to have these guys take care of me and my cars. I can not emphasize how much they helped me out when the manufacturer's front office even shunned me with a run-around.Thank you guys so much, you have a loyal customer for life!

MK9398

Sep 3, 2014

I made my service appointment with Wil. He was friendly and accommodating right away. He received my vehicle when I came in and took half the time to finish the service call. He and all the guys I spoke to during my first visit were very friendly. Will even brought my car inside as it was pouring when I was getting ready to leave. Wonderful, personal service!

pistol12

Sep 2, 2014

I have my car serviced at Lev Kia once a month and have never had any issues. The service is done on time, they are polite and respectful and they clearly know what they are doing.

Lbcoleman0504

Aug 27, 2014

The dealership was excellent to work with. They helped me find the best car for my needs and helped me choose the best financing. Would recommend to anyone.

taisia04

Aug 27, 2014

The staff here is great and accommodating. They are very professional and accommodating. The car buying process was easy and stress free. I particularly want to highlight salesperson Tony Doheny. Tony really knows the vehicle, as well as Kia and dealership policies, to answer my questions.

Golfjack4

Aug 22, 2014

I bought a new Sorrento and a couple of weeks later blew out a wheel and tire on a curb. I was leaving on a trip the next day. They were able to get a new wheel for me and I was able to leave on time.I just bought a second car from them and the sales Manager and salesman made the process veryPainless .

mzorovich

Aug 20, 2014

I am a 3rd time buyer at Lev Kia. I drive past a local dealer to work with salesman Ken Russian. He treats me like a brand new buyer each time and anytime I have ever called, he treats me like an old friend. I get a fair price and speedy service. The whole operation works this way and has since it opened. Ken knows his vehicles inside and out and can get you what you need. Outstanding place.

mpm2

Aug 20, 2014

The staff here is great . courteous, intelligent, and accommodating. They have helped me out on many occasions, with the best affordable options. I recommend them to all my friends.

jmc191

Aug 15, 2014

6 months after buying a 2012 Sorrento the car began to have paint issues. I noticed spots and slash marks all over the car like the paint or clear coat was bad. When I first brought it into to Lev Kia, Warren told me he was "working for me". While let me say I am glad that Warren doesn't work for me because I would have fired him then and there. He told me that I must of run into some acid!! Are you kidding me? Yes I always drive behind acid spilling cars on the Mass Pike! When I brought it in again to show them that it was getting worse I was told again, this time by the service manager that I must have parked in a garage and rusty water must have leaked from a pipe above. When I told him that I park in an open lot with 499 other cars and no one there ha had this issue and my garage at home does not have any pipes over it , it was as though I was speaking a foreign language!! They finally agreed to "compound and buff it out" I left my car for the day and when I picked it up I noticed NO difference. I was told by the service manager that they just did a small area to see if it would work. I swear the area they did was about 1 cm wide, I was told it worked and I should have this done. When my husband went into the sales depth to inquire about something with his Kia Forte he told Dan the sales manager what was going on and his reply was "they will never fix it".I have 6 more month of this car and I can not wait to dump it back on them and run directly back to HONDA!!! I never should of left them!!!! Kia may make a good car but they surely DO NOT stand behind them nor do they care about the customer.HONDA I'M COMING HOME!!!!

Skipinma

Jun 20, 2014

I bought a 2010 kia Koup from lev kia and it was great. Then an intermittent horn issue, then an ac clutch bearing. I found warren to be contemptible. He is all ego and does not listen to customers. He is unfamiliar with kia vehicles their issues and he really does not seem interested in listening. Yesterday June 23rd 2014, the entire Service department was out and somebody from Wellesley Toyota was taking care of service. Apparently things got so bad there they needed a group overhaul. The group that owns Wellesley Toyota owns this Kia dealership. Wellesley Toyota has a great reputation and has expanded after years of success, perhaps they had seen enough?

000117788

Jun 11, 2014

When I first visited Lev Kia in Framingham in 2011, I was just looking around. I recently have had a Horrible experience with another dealership in the area!! I was not really looking for another vehicle, but Ken started talking to us about purchasing a Kia. I explained everything to him about my experience before and that I did not really trust dealerships anymore. Ken worked patiently with us and was so understanding with us He really convinced us that Lev Kia was the dealership to trust. Not only did I buy my new Sportage with Ken, I let them handle everything!!! Which they did well beyond our expectations!!!! They handled the loan, got my new Sportage ready for us to drive, and took my trade in and gave us a deal that we could not walk away from. This is the first time that I have ever experienced this type of dealership. I informed them upfront that service beyond the sale is so important to me. I will also state that now 3 years later, Lev Kia has not only my trust, but by business with the service department for my Sportage. Warren, has always been outstanding in getting my vehicle serviced. I have had several issues where I needed the service department rather quickly to resolve, and I have called in to them and they have always got me in and taken care of!! For us this is the best experience possible. I depend on them to take car of our Sportage and they have NEVER LET ME DOWN. It is done correct, on time and always within my budget. I listen to the service department and especially Warren when it comes to my Sportage, I do the services when he tells me and I have NEVER within these 3 years had anything happen to my Sportage, which I find remarkable!!! Other new cars that I have owned has been very different!! My Sportage has always been taken care of, correctly, 1st time and I do not have to worry about "I hope they have done it right" To me as a Sportage owner this means everything. Every time I visit Lev Kia in Framingham, we are always treated like family!!! Everyone shows that they are very happy that we are there and I am very, very happy to be there!!!Ken and Warren, I do not say this enough....Thank you for making us feel like apart of the Lev Kia Family. I am so amazed in the way you deal with us every time we visit you...and Thank you for taking care of our Sportage!!!!W.SimpkinsProud Lev Kia Sportage Owner

JFesta

May 23, 2014

I came to Lev Kia looking to lease a car after mine unexpectedly kicked the bucket. I was looking for something affordable (having just bought a house) and something I could get quickly. Phil was extremely kind, sincere and helpful and not pushy at all. He spent lots of time with us allowing me to test drive a bunch of cars and he and Gerry worked to get us the best rate. I feel in love with a Kia Optima EX. It was well above what we wanted to spend and when I was unsure, Phil gave us tons of time to think it over. I left the dealership worried about finances but could not stop thinking about the car. We ended up going back that night to make the sale final and I couldn't be happier!The service at Lev Kia is wonderful. When we picked up the car, Phil spent lots of time with showing us everything about the car and making sure all of our questions were answered. I would absolutely recommend this dealership to everyone I know. Thanks Phil & Gerry!!

chantelles

Apr 17, 2014

These are the words I would use to describe Lev Kia in Framingham: Professional, knowledgeable, friendly, helpful, accommodating and honest.I have leased a Kia for the past 3 years, and when it came time to decide whether or not I was going to continue to lease or buy a vehicle, I approached Lev Kia in Framingham. Phil, as one other reviewer said, Our good natured Sales consultant, was extremely professional, patient and helpful in not only answering all the questions I had, but helping think of options that I had not yet thought of. He was very quick to respond via email as well. It was such a welcome experience since I had just visited another dealership in the same area, and was so badly treated; I thought I was in the twilight zone! It took me a couple months to make my decision, but Phil was very understanding and did not pressure me into making one immediately, and was always available if I needed his assistance. Once I had made a decision, Phil introduced me to Gerry, Finance Manager, who helped me get finance at the best possible rate. Gerry was always available to answer questions and kept me informed along the process of purchasing my vehicle.I had always thought very highly of the Services department at Lev Kia in Framingham as I had taken my vehicle there over the past 3 years, and was always very impressed with the service I received. I am now even more impressed with the Sales department, so much so it has compelled me to write this review. Id like to thank both Phil and Gerry again in having made this such a pleasant and stress free process. I cannot recommend Lev Kia of Framingham enough; this is the best dealership I have ever been to. Thank you again!

carraghan

Apr 5, 2014

After doing some research online, I fell in love with the 2014 Kia Forte, and immediately contacted the closest Kia to me which was Lev Kia, Phil got back to me with a quote right away, and the next day I was purchasing the car. I work crazy hours and don't have much time, and car buying became really stressful, but Gerry and Phil took all of that stress away and really took care of me. I love my new car, and had a really pleasant experience at Lev Kia.

janajamie

Jan 24, 2014

The team of Phil, Burt, and Gerry make the whole car buying process easy and stress free! This is the third vehicle I have purchased at Lev Kia and this is due to Phil Ohanian. Phil gets it! I let him know what I am thinking and he gives me options. He never pushes anything on me I don't want. Phil has great knowledge of all the vehicles and their options. He takes the time to demonstrate the functionality along with how all the options work. There is nothing better than how that new car looks when you pick it up! Great job guys and I look forward to buying my next car when I am ready. Thanks again!John Patterson

mkaplan07

Jan 4, 2014

I don't like buying cars. I don't like negotiating, haggling, getting tough for discounts. Unfortunately, my hand was forced; I needed wheels ASAP. I searched online for an idea of how much I'd have to spend and tripped over a used car at Lev. Called the dealership, spoke with Tony. He was patient and helpful, had no trouble dealing with my odd situation (this was not a traditional car-buy) and he was very reasonable on the price. Any questions I had were answered right away - honestly - and all promises were kept. I highly recommend Lev Kia to anyone who is NOT interested in being hounded by dinosaurs. These guys are real professionals and they treat their customers with courtesy and respect.

markhelfant

Nov 16, 2013

I can't say enough for Phil, Tony, Gerry and all of the people I have met at Lev Kia, and I've been showing off my car to all of my friends and coworkers. As someone who has spent some years in sales positions, I really appreciated their listening carefully to my needs and working hard to get me exactly what I needed.

KathrynSara1

Nov 13, 2013

I purchased a 2014 Kia Sorrento from Lev Kia in Framingham, MA. . The Sorrento is a great car (this is my second one), the Sales Rep who I worked with, Phil O. was professional, knowledgeable, patience, friendly,and there was no pressure. The busincess manager exhibited the same qualities. I would highly recommend this dealershipl! Lyn K.

LindaKemp

Sep 27, 2013

The process of buying a new car has always been daunting for me, but today's purchase at Lev Kia was an exciting & fun experience. My salesman, Phil, is a gem; a gentleman; down to earth, laid back, *no pressure*; worked to get me the best deal. He explained things in the finest detail; was very patient and he wanted me to walk away with no unanswered questions. Sales Mgr. Gerry was super fast and spot on accurate with the paperwork; made things happen for me in a day. ... Before leaving, I was given a tour of the property, introduced to the cashier and service department manager. Very nice touch. Can tell that these folks work together, making for a good team. ... A few minutes ago I peeked in my garage to look at my new car. Today's transaction from beginning to happy ending was so seamless, so effortless, I almost can't believe I've got a shiny brand new Sorento sitting in there, waiting for me. This was honestly the easiest, most pleasurable auto buying experiences I've ever had. Will highly, eagerly recommend Lev Kia in Framingham to anyone who asks. *THANK YOU, GUYS!*

jamesadelson

Sep 15, 2013

I just leased a 2014 Kia Sorento from Lev -- my second Sorento from this excellent dealership. All of my contacts have been topnotch, but I particularly want to highlight salesperson Tony Doheny. Tony really knows the vehicle, as well as Kia and dealership policies, to answer my questions. Every dealing with him was honest, straightforward, and rapid. By contrast, some of my contacts with other dealers had some of the classic frustrations -- not getting a call back, not getting a direct answer to questions, having to go through an exercise with the sales manager, etc. Tony was able to put together an attractive deal, and also successfully secure my first choice vehicle (options and colors) from another dealership 100 miles away. I recommend both the dealership and Tony very highly.

jwalker01

Aug 29, 2013

The team at Lev Kia was wonderful. From start to finish, a wonderful overall experience. I called the dealership on Saturday, went in to look at the vehicle on Sunday and drove off of the lot with the vehicle on Monday. A special thanks to Phil Ohanian (sales rep) for personally coming to pick me up at my home to bring me back to the dealership so that I could pick up my new vehicle. Thank you.

ammara

Aug 20, 2013

First, let me say that I had no intentions of buying a Kia when I purchased my car in July 2013. I was in the market for a budget-friendly, late-model, low mileage crossover SUV with good handling . However, when I saw the 2011 Kia Sorento at another dealership, I was hooked. I was (and still am) very happy with my purchase until I realized that the audio port wasn't working properly. Unlike the masses, I don't have an iPod, I have a Zune. When I inserted my 3mm audio jack, the sound was distorted and tinny. The other dealership suggested that my cord was probably shorted and that I should take it to Lev Kia for a replacement. Well, I wasn't sure of the reception I would receive since I bought the car elsewhere, but one of the salesmen (Tony) came out and assisted me. He then suggested that we take it to the Service area and Warren came out. He was equally pleasant and enthusiastic. They troubleshooted and we believed that my cord may have been shorted. I purchased a new cord at Target, but it was the same deal. Then I took it to an auto audio store I'd done business with in the past to get a bonafide cord, but it was the same. When I began to extract the cord, the sound was bangin'! We then realized that it wasn't the cord, but the actual port in the car. I took it to the dealership from which I purchased my car. It is still under warranty, after all. Immediately, they launched into this obnoxious rant about the cable only being for iPods and that I was basically screwed. Slowly, I explained that I tried every option and even took it to Lev Kia. No dice. So I drove back to Lev Kia. I explained my situation and within minutes, they literally had three people looking at it. Eventually, Warren came by. He remembered me from the previous day and started trouble shooting again. He even tested my cord in another car and it worked, which meant that the port in MY car had a short, not the cord. Not only did they fix it, but they notified me of a recall and suggested that we fix everything in one go. And that was before they knew it was still under warranty. I was floored. Here I was thinking that I'd get an attitude or dismissal, but they genuinely cared. The bottom line was I just needed someone to listen and take me seriously. I'll definitely go there again. Next time I buy a car, I'm buying a Kia and I'm buying it from Lev Kia in Framingham, MA. Thank you guys!!

afdmdb

Aug 3, 2013

My wife and I had been shopping for a new car. We looked at Nissan, Hyundai and Kia. I sent an E-mail regarding Kia. Phil Ohanian E-mailed me back asking what I was looking for and made himself available both by e-mail and telephone. He was courteous, freindly and knowledgable but he was not pushy at all. We scheduled a time to meet and he was again. punctual, freindly and he made us feel like we were the only customers in the world. Again, I am don't enjoy pushy salesmen and in fact will walk away from a great deal if I feel I'm being pushed. Again I couldn't have felt more comfortable. We were then introduced to Gery Cimino who again was a perfet gentleman making himself available if needed. When we decided to make a purchase Phil was very knowledgable about the car, about Lev Kia's policies, and left us completely satisfied. When the deal was sealed we met again witrh Gerry for the paperwork. He made some offers providing us the facts and not a pushy sales pitch. We were perfectly comfortable and rather than feeling anxious, he made the experience terrific. We were introduced to Warren Rios in Customer Service who was knowledgable and freindly. After speaking to him for 5 minutes, I feel like I would walk into the Service Department and feel relaxed and not intimidated at all. Our overall satisfaction has been over and above anything we could have expected!!! Thank You and I nominate Phil Ohanian as the salesman of the Year.

mlandry87

Aug 1, 2013

I had a wonderful experience purchasing my 2013 Kia Sportage. I went on a Saturday not even sure I was going to purchase a Kia as I hadn't shopped around too much at other dealerships. I had my mind set on a small to mid-sized SUV and my mother suggested test driving a Kia Sportage. As soon as I saw it I liked it immediately. The salesman Phil came outside and we told him we wanted to test drive the Sportage. He gave us the keys and let us take a ride while he got some paperwork/information prepared in case we had any questions. I loved the way it drove and as soon as we returned I knew it was the vehicle I wanted. Phil showed me the different colors that were available. The dealership did not have the color I wanted in their inventory, but Phil informed us another dealer in MA did and he would be able to get it if I was interested. There was no pressure at all from Phil; he was extremely helpful and not pushy at all. He was very informative and answered all questions. Although I was pretty much set on the Kia, I decided I wanted to think about it a bit more and actually drove to the Shrewsbury Kia to see the color that I was interested in since it wasn't available at the Framingham Kia. It was a Twilight Blue. I saw the color in person and fell in love with it! That day we ended up calling Phil to tell him to definitely try to get the Twilight Blue Sportage that was available at the other dealer. The whole negotiation was done over the phone and took no more than 3 minutes. My vehicle was delivered the following Thursday and Phil kept in touch the days before through e-mail as well as answered all the financial questions which made me feel at ease. On Thursday we met with Gerry to complete the financials which was surprisingly painless. He did ask if we wanted the Extended Warranty but as soon as I said I wasn't interested, he moved on. You don't see too many dealers who don't push you to get the warranty so that was great. I signed some papers and then I took my vehicle off the lot. It was the easiest transaction I have ever been a part of. Two days later I did notice a very small ding on the right hand passenger door side. I had picked up the vehicle in the pouring rain so it was very easy to miss for all of us. This wasn't a huge problem. I called Phil to let him know and he apologized and told me to just bring it in anytime to the Service Dept. I ended up bringing it in that same week and they removed the ding no problem. I had a great experience with Warren at the Service Dept as. He was very polite and so helpful!I would like to thank Phil, Warren, Gerry & the rest of the Lev Kia team for a terrific experience, and will be recommending this dealership to many! I love my new Sportage and am so happy I chose this dealership. Thank you!!!Mallory Landry

W.SIMPKINS

Jun 29, 2013

When I first brought my Sportage from Ken at Lev Kia, I told him to me service after the sale means everything to me! Warren and the entire service department have been nothing other than Excellent!! Expertise, honesty, caring and most of all trust is the best way that I can describe my experience with Lev Kia! I will never take my sportage to anyone else except Lev Kia. They represent the standard that other brands wished that they could ever try to be. Trust means everything to me and Lev Kia shows me that every time I visit them! Thank God for Lev Kia and Warren!!

rwein

Jun 26, 2013

This is the 2nd time I have leased with Lev Kia and I will continue to return. The process was fast and painless. The staff worked together as a team and communication was outstanding. I would highly recommend pursuing your Kia lease or purchase through Lev Kia. My wife will soon be following in my path with them.

LisaMessier

Jun 6, 2013

My fiance and I were looking for a new car and bought a Kia Soul. We had an awesome experience at Lev Kia. We were helped but not badgered or pressured. Phil explained everything about the car we were interested in, and answered all of our questions. Gerry was very helpful and comforting when he walked us through the final paperwork. It was a very good experience, and a fun one! Thank you so much, we Love our new car!!

12464

Jun 4, 2013

I had a great experience at the LEV Kia dealership. Phil Ohanian really helped me out. Phil was knowledgeable, patient and thorough. I would highly recommend Phil and the dealership to my friends,

Joujou

May 18, 2013

I wrote before a bad review but i found gerry called me & discused eith me what happened & it was missunderstood & he worked hard with me to get a nice car from them & i bought toyota venza , it is very nice car , & gerry & kein they are vey helpfull , they are carring about their customer

egalvin73

Apr 6, 2013

I seen the car on Autotrader and contacted the dealership for more information on the car, Phil contacted me and let me know that car was in stock and that he would help me answer any questions i had. I went to see the car at the dealership and Phil was very informative about the features of the car and answered all the questions i had. there was no pressure to make a decision on the car, but i decided to pick it up. Gerry and Burt both helped to get he financing in order and the paperwork all in place. all of them were excellent to deal with and i would recommend them all. I had told Gerry the price range i wanted to pay per month and he actually was able to get me into a lower payment then i was asking to be in. A solid dealership with a great group of people.

CarrieannC

Mar 19, 2013

I am not good about doing reviews but I wanted to make a point to do this one. My experience at LEV KIA.. especially with Phil, was a great one. We visited another Kia dealer and were not happy with the Sales on what we wanted and their inability to work with us. We ended up getting a better deal with a brand new Sorrento than we were going to get on a new or used older model. I always stress when having to go car shopping as I typically do not like to deal with the sales people and can't stand the numbers game but Phil made everything seamless and we actually looked forward to coming back to see him again. I have been a loyal Nissan owner for my past 3 cars and swore I would go no where else, the dealer I worked with always treated me well so this was very hard for me. I was quickly impressed and felt better about my decision after our experience with Phil. I think he won us over and now we may be Kia owners going forward. Phil is very knowledgable but more importantly .. he is genuine and not your typical sales person. We felt at ease right away! I look forward to working with Phil in the future as well as LEV KIA! We love our brand new Sorrento and appreciate the wealth of knowledge Phil provided. HIGHLY recommend him!

Webster451

Mar 3, 2013

Had a great car-buying experience at Lev Kia. I came armed with my Consumer Reports pricing data, but I never actually had to negotiate a lower price because the incentives Phil presented me with immediately got me to the price I was willing to pay. Phil, our good-natured sales consultant, has decades of experience and an easy-going style - it was impossible not to like him. He treated my wife and me with respect, kindness and patience at all times. No high-pressure sales tactics here, and no stress. Communication with Phil was excellent, and even when there was a minor miscommunication, Phil and Burt handled it fairly and professionally, always with the customer's satisfaction in mind.Phil mentioned his dealership's high customer service ranking, and it's not hard to see why that would be the case - the entire transaction was a pleasure. Both Phil and Burt were accommodating and went out of their way to make sure my wife was happy with her new car, while Gerry (who handled the financing and final paperwork) was efficient and did not waste our time trying to strong-arm us into extended warranty coverage when he saw we were not interested in it.I had never heard of Lev Kia before we visited their showroom - my on-line research on their inventory showed that they happened to have a less common car color my wife preferred and they weren't located too far away, so we popped in for a visit on our way to a Scion dealership in the same town. Lev Kia was the first and only Kia dealership we ended up visiting, and we never did make it to the Scion dealership because my wife fell in love the Soul she test-drove. I'm very glad we encountered the good people at Lev Kia - I cannot recommend them highly enough and would buy another car from them in a heartbeat.

prankstr25

Feb 26, 2013

Worked with Gerry and Tony, good team, took care of the minor issues we had, left us a happy customer. Will be back for more!

Hockey26

Feb 15, 2013

Called Dealer regarding a recall notice on an Isuzu Rodeo that became an emergency whe bracket broke on vehicle. Brad was more than professional and courteous in explaining how to go about setting up service and how to contact Isuzu Motors. the work has not been done yet, it is scheduled for 2/19/2013, but if service/work is as good as Brad's than I can only hope for good things.Side note that this service had been set up with King richards in East Providence, but they informed me on 2/14 that they no longer did recall work, and left me looking for another dealer.

Soulmate13

Feb 8, 2013

Phil Ohanian (Sales) spent several months in conversation with me regarding my future vehicle purchase. He was extremely generous with his time and knowledge of the Kia product, and is one of the nicest business people Ive ever worked with. He takes a highly responsible attitude toward his customers needs.Brad Frary (Service) is an excellent advisor, very knowledgeable and easy to discuss options with, and was of great assistance whenever I brought my old vehicle in. He also gave me a great service overview about my new car.The day of my vehicle purchase, Phil Ohanian took charge of the sales process for me. The fourth vehicle I test drove, the Kia Soul, was exactly what I needed, and Phil and Gerry Cimino (Sales) took care of all the paperwork and processing with quiet determination, a true team effort. At each visit to Lev Kia, I have been greeted by people with years of experience and positive customer service attitudes, including Burt Lueth (Sales). Its a nice group of professionals, an attractive dealership with a winning inventory, and is located conveniently in the Metro West. I will continue to be a satisfied customer.

CJL2013

Feb 3, 2013

My wife and I had a great experience buying our Kia Sorento from Lev Kia. Phil Ohanian was very honest and straight forward with us and Burt the sales manager was very fair with us in negotiating a fair deal on the new car and our trade in.I highly recommend Lev Kia to anyone looking for a new Kia.

janelouie

Jan 3, 2013

I knew exactly which car I wanted, and when one appeared on line, Tony responded to my inquiry quickly. I received the car history immediately on request, and the sales representatives never attempted to push for a new car or an upgrade. I was given a lower price than what was listed on the internet without "bargaining." It was one of the easiest and most pleasant transactions. The warranty also brings peace of mind.

laudesfilho

Jan 1, 2013

they made me and my family very comfortable. got a new sorento with less than 3 daysvery fast and responsive.great dealer.phil show us the car and gave us the key so that made us comfortable to test drive and really look at the vehicle with no baby siting my trade was not undervalue at all!!!

Richard.A.Lodi

Dec 21, 2012

My first visit was not like all other dealers! Sales person Phil Ohanian listen to what I wanted and what my objectives were and got to the point with the right vehicle and a very competitive price with. I did not have to spend 4 hours going back and forth with the sales person and the sales manager. They respect your time and do their best to work with you to satisfy the customer.No haggle, no pressure, just great service and concern for your business.

Orrick

Dec 21, 2012

Tony was fantastic! He is smart, professional, kind and extremely patient. Gerry was very helpful and knowledgeable as well. We leased two cars with their help this week and would highly recommend them to anyone.

sorrick

Dec 21, 2012

Tony is a great salesman. He is very professional, kind,smart, patient with all my questions, and laid back. Gerry was also wonderful and helpful.

Ed Siegfried

Dec 16, 2012

I was in the market for a replacement for a beloved Nissan Quest, had looked at Mazda and visited another Kia dealer to drive the Sorento and Sedona. Later I did a "request for quotes" via Kia.com online and Phil responded quickly from Lev and was interested in our questions. My wife and went to Lev the next day, drove a Sedona and decided to buy. We found that Phil answered our questions directly without pressure or fancy promises. He was genuinely interested in the cars they sold and knowledgeable. Kia corporate had some good incentives -- $3000 if you finance though them and $1500 if you own a Nissan (didn't have to trade it) -- these change monthly and seem to be the same at all their dealers; the local dealers can discount a little beyond that and Phil and his manager did so. This brought the price to about the same as a 2-year-old used Sienna or Odyssey. Our contacts wight he others at Lev (sales manger, finance guy, service manager were courteous and positive.Maybe other car dealers are equally good these days, but we were pleased with every aspect of buying a car from Lev.

Sags

Dec 4, 2012

Phil went out of his way to work with my busy schedule and couldn't have been nicer. He made the whole process quick and easy.

sandy dreissig

Nov 27, 2012

Felt very comfortable at dealership; everyone was very happy and helpful.Phil new the car inside and out and was able to explain and show us a lot on our ride.I bought the 2013 Optima SXL and love it. Not only does it look great, it rides great too and has all the bells and whistles. An added plus is that you are so close.

Cmfl2233

Nov 21, 2012

Sales and management team where very straightforward and worked in a hassle free manner that I really appreciated. The sales team worked to earn my business and did not try to sell me things I did not want or ask for. Great job!

Vaun Thames

Nov 20, 2012

We have been looking to buy a new Kia and have gone back and forth a couple of times do this dealership to figure out what we wanted, Phil has been very helpful since the first vist and we were pleased with the overall response we got from everyone who worked at this dealership.We tried another Kia dealership and we were not happy at all with the sales dept.

Rita Greiman

Nov 6, 2012

The used vehicle (subaru) we purchased from this dealer was in great shape and a fair price. What set this dealership apart was the way they attempted to go above and beyond to deliver this car in a compressed period of time. They attempted to get my insurance binder, which the insurance company neglected to send, on a Friday so that they could register the vehicle for me. When the insurance company did not come through, they let me use one of their dealership vehicles for the weekend. That was great service - they already had the sale, but they continued to build goodwill by allowing me to use their vehicle. Great job Phil and the management team at Lev Kia!

Mercedes NJ

Oct 31, 2012

Gerri and Phil help us with our purchase..and even brought our new car to our house...Thank you

PBunis

Oct 9, 2012

I went to LEV Kia just to test drive a car. I was really surprised at the quality and features, but most impressed with the tremendous value. The staff was also great. No pressure. Very knowledgeable about the market and its competition. Did I mention NO PRESSURE??I would buy another car at LEV Kia without hesitation.

cgoulding

Sep 17, 2012

Very helpful on explaining leasing and buying option. Worked out all the numbers on buying and leasing on various cars along with differnet lengths of loans. Would highly recommend this dealership.

Mdhnyc

Sep 1, 2012

My husband and I just purchased a new Sorento from Lev Kia, and we really could not have asked for a better experience. We went there on a weekend and told Tony up front that we were simply researching a few possibilities but didn't necessarily plan to buy a car that day. He treated us very well -- explained all the features and pricing clearly and answered all our questions. We never felt pressured to make a deal on the spot. We ended up buying our car there a few days later, and Tony helped us get exactly what we wanted, with a fair trade-in for our old car. On the day we picked up the car, we had a good experience with the paperwork, etc. -- no surprises -- and we drove away with a clear understanding of the features. We never felt rushed or pressured, and I would recommend this dealer without reservation. I'd certainly buy another car there again.

Dan MF

Aug 24, 2012

We had been putting off a new car purchase, not wanting to deal with the whole process. Lev made it stress free. We told them the vehicle we were looking for, and they explained exactly how the pricing would work. There were no trips up to the manager while we waited in suspense. They went through their inventory, and those off all the other dealers in New England, as we were very specific in what we were looking for. We asked to sleep on the purchase and did, and there was no threat of the price being different in the morning. After the purchase, the service has been great.

wrenchwear

Aug 10, 2012

it was a long process to find the car and price we could afford. it was a relief to be treated well and dealt with fairly.

mkiuttu

Aug 9, 2012

I returned to Kia for the second time for multiple reasons. My wife and I had such a great experience when we leased a new Soul a few months ago. I was sure that if I was going to go with another Kia, Lev would be the place and Tony would be the salesperson. Being the good consumer that I am, I looked at other non-Kia cars and it didn't take long for me to make a decision. I happily drove away today with a Kia Forte 5-door. And I love it!They are not the pushy go-get-um dealership that pushes and shoves you into getting their car. Tony took his time and treated me like a human being, rather than a sale. I definitely recommend that if you want a great car and great customer service, go to Lev.

Cemprus

Jul 30, 2012

My experiences, over the last several years, with Sales and Service have always been very positive here. My latest transaction was that of the purchase of a new Kia Forte. Two years ago my Wife just had to have one of those Alien colored "Hampster Dancing Souls" and she still adores it today! Our last few new car purchases were with the assistance of Tony. Tony has proven to be a very pleasant person to work with. Not only is Tony knowledgeable, honest and professional but, I find that to be true of the whole team. The end result is that I got what I wanted for a great price. When it comes time for my Family to purchase a new Kia or used car I will be looking for Tony at Lev Kia!

LynneSimonelli

Jul 28, 2012

Tony was fabulous! Not pushy but actually a caring person. Once we bought the car, he was very thorough in explaining all the fantastic features of the car. Our experience with the finance mangager was also very good. He took his time explaining everything to us. I would definitely recommend Tony, the dealership and the KIA.

Akenzerski

Jul 22, 2012

This is a great dealership to go to and everyone here is always friendly! Tony is a great salesman - I will be buying my next Kia from him for sure!!!

60vette

Jul 10, 2012

We had no luck in the Springfield/Enfield area locating the Soul with the options we wanted. I went on line and found Lev of Framingham and drove there from Springfield. There were 4 alien Souls on the lot and we negotiated and bought one. Our salesman, Phil was terrific and hustled about to make it happen. Phil also took the time to show us some of the optionsavailable on the soul. ( Bluetooth,jukebox etc.) He was very genuine with all the help he gave us he did not just go through the motions and try to make a sale. And he gave 110 % .

daniellewalls77

Jul 5, 2012

Phil made this process very easy for me. I have a bankruptcy on my credit but he managed to work out a deal that fit within my budget. I had to trade in my Grandmothers car who has past which made this very difficult for me. Seeing how hard it was for me, Phil gave me the time I needed. Aside from that he dealt very well with my very impatient and active 6 year old twin boys! Youre dealershp is a better place with Phil there and I would recommend him to anyone of my friends.Danielle Walls

dmontville10

Jul 2, 2012

Today I brought my Jeep in to have someone look at a rear back door which had become warped when I backed out of a garage with the door still open (not a good idea). Dan told me I was lucky that there was no body damage and he thought it could be fixed by "tweaking", and I could wait for someone to look at it. An hour later Dan told me my door was fixed and he also filled my two front tires with air because they were low. When I asked how much it was, he said, "no charge." I was so happy. I have been going to Midway (now Lev Kia) for years, beginning with my first Jeep and have been consistently pleased with the service. I have certainly paid for the good service over the years but this was just the nicest thing any dealer/service dept. has ever done for me. I highly recommend the service dept. here.

Myr0n

Jul 2, 2012

After researching several brands and models, I was interested in looking a the Kia Sportage. I simply dropped in to LevKia in Fraimingham and was warmly greeted by Phil. He set a test drive immediately and took me on a fun route through Framingham and Wayland which allowed me to get a great feel for the car. During the test drive Phil explained all the features of the vehicle and made the test drive very informative. After I had made up my mind to purchase the vehicle, all the steps to ownership were covered seamlessly and painlessly, from the trade in my old car to the final handing over of the keys, everyone involved made the experience thoroughly rewarding. Well done to everyone!

shpeper

Jun 27, 2012

Can't say enough positive things about dealing with Phil at Lev Kia. My initial contact was via an email inquiry through the Lev website regarding a 2012 Optima and Phil responded promptly and answered all my questions(including pricing). I had previous experience driving an Optima so I knew that I wanted an Optima and was just looking for right features package at a fair price. Lev was able to deliver on BOTH; I got the car that I wanted (exactly) at a great price. Also I was able to complete the deal quickly and efficiently while spending less than ONE hour of my time at the dealership. Been driving the new car for about a week and could not be happier with the car and working with Phil at Lev Kia. Thanks Phil!!!!

lindsaytyler

Jun 26, 2012

My experience at Lev Kia was extremely pleasant. I have had a very tough time finding a car with not having perfect credit and Lev Kia did everything they could to help me! I came to Lev last year looking for a new car and met salesman Ken Russian who was incredibly helpful. My situation actually changed and I was going to be driving a family car for a few months instead of purchasing one and Ken was very understanding. When it came time for me to give the family car back and buy my own I remembered how great Ken was and came back to Lev Kia.Ken Russian has to be the best car salesman I have come to meet. He truly listens to what your looking for and what you can afford. He didn't try to play the typical games that most dealerships do, he was very direct and to the point. I have been to multiple dealerships around the Metrowest area and none of them were as helpful and enjoyable as Lev Kia. Also, The sales manager Gerry Cimino was extremely helpful in finding the right bank to finance my new car. He followed up with me after each time he spoke to them and truly helped me find the best rate.There was no pressure or run around with the numbers he was extremely forthright with what my payment would be and the best option for my financial standing. Overall I love my new car, a 2012 Kia Forte and couldnt have asked for a better car buying experience. I definitely recommend this dealership to anyone looking to lease or buy a car!!!

bkelly06

Jun 25, 2012

First time Kia buyer. Very pleasant experience dealing with Phil. I would definitely recommend this dealership. Everyone was super friendly and helpful but not pushy.

LinR1952

Jun 19, 2012

I have purchased many cars but Bill and his team at Lev Kia were by far the friendliest and most accommodating folks I've dealt with in a very long time. Will recommend Lev to all my friends and family. Thank you guys!

rlundgren

Jun 13, 2012

I had a wonderful experience at Lev Kia in Framingham. There are two other Kia dealerships that are closer to where I live, but I went to Lev because Phil responded right away to my email inquiry, and in a way that made me feel that he genuinely wanted to help me, not just sell me a car. We went there on a Thursday evening and by the time we got there; they were only an hour or so from closing. I test drove at least 4 Sorrentos and then changed my mind and asked to test drive a Sportage (which I ultimately bought). I also had my four-year old twin boys with me, who were less than patient about the whole experience! (so, I probably wasnt the favorite customer that day!). The guys in the showroom never made us feel that we were taking too much time, or that our kids were irritating. (In fact Burt gave us the ultimate parent compliment; that our kids were very well behaved!). Phil was extremely courteous and helpful, answered all of our questions and offered no pressure at all. In general, I hate buying cars! (I have bought at least 6 cars over the years, from all different dealers and most were not good experiences). But Phil made it very easy and comfortable, that I actually enjoyed the whole experience. Burt was also very helpful and straightforward, and very comfortable to talk to. They all made it very easy and fun! I will be going back to them for my next Kia, although I love my Sportage so much, I cant imagine parting with it, so it might be a while! I have been recommending them to everyone I know, and sharing my story and my experience. Go to Lev Kia, they are the best.

JMart80

Jun 7, 2012

Overall, I had a wonderful experience at Lev Kia. The sales people were upfront and honest. The management sits on the floor to eliminate backroom "manager" meetings. The prices were as advertised and the team informed me of rebated/incentives I didn't know were available without me even asking. Overall, I felt I was treated well and got a great deal.

djcarlson78

May 26, 2012

I flew 900 miles to hopefully buy a vehicle that was listed online. Ken told me the condition and price. He did not prove to be wrong. The truck was in great condition and exactly what I wanted. Im glad it wasn't a wasted trip that Ken was honest and up front and worked with me on all the details to make it work. I would recommend this dealership to all honest up front people are not always what you will find anymore. I am glad I did

onthemark4

May 24, 2012

Sale procedure was very professional and efficient. Phil explained everything about the car and answered all qustions in an knowledgable way. He also provided additional services such as registration of the new car. Gerry Cimino processed the financial aspects of the transaction very smoothly and that made it a lot easier for my wife and me. As a matter of fact, I bought a new car from Lev Kia in October,2011. It was my first experience buying a car from Lev and I was so impressed that I convinced my wife to also buy her car there. I dealt with Phil and Gerry then too, so obviously I was very pleased, and my wife feels as I do.

justpurchased

May 21, 2012

a long-established local business; previous customer; courteous, reasonable, helpful & attentive to detail; no sales pressure; used vehicle selection is good quality/condition & reasonably diverse;

Butler29

May 21, 2012

Tony and the whole Lev Kia crew were incredibly friendly and willing to help in any which way they could. If I was at all walking about for more than 15 seconds, someone came up to me to introduce themselves and congratulate me on my new vehicle. Nobody was pushy, just genuinely nice. Twice before finalizing the car, I needed to be taken to or picked up from the T station as I live closer to the city. WIthout having to ask, I was offered a ride whenever needed. Everything was made so convenient!Tony made sure I knew all the bells and whistles on the new car so that I could best take advantage of all its features-- which I have been so happily doing ever since. Love my new Kia Soul and the experience at Lev Kia couldn't have been better. May have even turned me into a lifetime kia owner...

PJKARR100

May 15, 2012

Ken Russian was very knowledgeable. A nice surprise--he was helpful, attentive to my needs, patient, and willing to explore options. Not at all the "pushy" salesman! Gerry Cimino, who I saw briefly with my financial closing, had a nice demeanor. He quickly went over the same financials on the computer, everything was "in order", and he personally brought me to the service department for introductions. Then he went ASAP to expedite my registration. A few days later, Warren was ready with my registration and inspection service. He was prompt, friendly, and willing to answer other questions on my 2012 Kia Soul. Helpful, friendly, and informative--my initial experience at this dealership. Call or come by again with any questions...super to hear that invitation as the customer! I believe that their "after sales" attention would be equally as helpful.

Laurel Perry

May 10, 2012

Tony was very nice, not pushy, well informed, a good listener and encouraged us to drive and visit the vehicle before we moved forward. One step led to another and without intending to, we bought a car the very same day!

NewCarToyota

May 4, 2012

I hate buying a car. Generally, it takes about two to three weeks to purchase a car, going through the process of sorting through the dealerships, checking online. This time I visited two dealer ships and then went to Kev Kia. I met Phil Ohanian. He wanted my email address, at first I said NO. Then he explained why he needed it. So I relented and indicated that I did not want to be contacted about asking me to come in again to talk about a purchase. The only email I received from him was a thank you for the visit, nothing else. That was his first good step. I did return to look at a car and then walked away again; there was no pressure, no calls, and no emails. That was his second good step. Upon my next visit, I went for a ride, took the car to my mechanic, returned and purchased the car. This was my decision, not the dealers relentless pushing me. Thats how to sell a car. Phil let me do just that. I would highly recommend Phil and Lev Kia to anyone. This was the best car buying experience I have EVER had. Thank you Phil.

skazsastu

May 3, 2012

Went shopping for a new kia at the local dealership and was not greeted for 20 minutes. Went online looking for quotes and Tony D. got back to me very quickly. Stopped at Lev without an appt and was immediately greeted. I have been a fan ever since. The whole buying experience was a joy.

egerrard

May 1, 2012

The experience purchasing a vehicle from Lev Kia was wonderful. While investigating several vehicles and different automobile makers I finally decided to go again with a Kia, this time a Kia Soul+. I was extremely satisfied with the customer service and vehicle knowledge by Tony, the pleasant salesman to greet us. Living in Worcester I visited several Kia dealers, with disappointment regarding the salesmen and their lack of knowledge of the vehicles (I felt like I knew more about the Kia Soul from looking online than the salesman did) until I went as far as Lev Kia in Framingham. Tony at Lev Kia was such an amazing help. He knew so much about the vechilce and was able to answer the many questions I had. Tony was also very patient with us as we contiued to narrow our search, never putting pressure on us. I will surely visit Lev Kia again for our next family vehicle. Thanks for the making the experience great!

joel1234

May 1, 2012

My experience with Lev Kia was positive from start to finish. Phil is a real professional, knows his product line in detail, and is very straightforward and helpful. He's also mapped out one of the most interesting test drive routes I've seen. It gave a feel for what it would be like to own a car, rather than just being "a drive up and down the street." All in all I would be hard pressed to find something to improve.

rdeeks

Apr 26, 2012

The people who helped me at Lev Kia were friendly and accommodating. They were honest and didn't pressure. I would definitely recommend Lev Kia!

aporter234

Apr 25, 2012

I wanted to wait a couple weeks before I wrote this review. I went to Lev Kia after alot of research into the car I wanted. I purchased a 2012 Kia Soul. The salesperson-Phil Ohanian-was knowledgeable, friendly, and wasn't using a high pressure sales tactic. He didn't need to-Kia makes exceptional vehicles that seem to sell themselves. He took me for a test drive on real world roads (not perfectly paved ones) so I could see what the car could really handle. After two weeks I am still in love with my new car. They worked with me, getting me good financing and into my new car in short order. When I went in for my inspection sticker the service people led me into the garage to get back into my car because it was raining out and they didn't want me to get wet. How awesome is that!! Absolutely excellent dealer, perfect car. I am very happy all the way around and look forward to having my car serviced there-though it won't need much-perfect!

lisadowse

Apr 12, 2012

After searching online and in person to many dealerships, I found that LEV KIA was the friendliest, very professional and Phil was great!! He was not pushy and he listened and answered all questions honestly. He keeps right on top of things and when he says he will get back to you on something... he does. All the employees's were veru helpful. I would definitely recommend LEV to everyone. =)

ksb729

Apr 3, 2012

This is the second new car we have purchased from Phil at Lev Kia. One of the primary reasons we went back was because of the great experience we had the first time, and the second time was just as good. Friendly customer service, pretty quick getting you in and out of test drives, and picking up the car. Fair and honest dealings about the price, very upfront about what they could do, how they were doing it and why they could or couldn't do something. This is the only car dealership I have ever dealt with where I didn't feel like I got screwed somehow when I left. Definitely not your typical "slimy car salesmen." Truly a pleasure to work with, and the cars are great too. Would definitely go back again and recommend others to do so too.

Chenz

Mar 29, 2012

I'm 70 years old, and have puchased countless vehicles over the years. The sales, parts and service experience has been the best ever. Thestaff and management alike are consumate professionals who really "get it" when it comes to providing exemplary customer service. I recoomend them without reservation.

slangevain

Mar 27, 2012

I originally purchased at 2011 Kia Sorento from Lev Kia in 2010 and loved it! Due to a car accident, my Sorento was totaled and due to the great service I received at Lev Kia, I decided to go back to look at another Sorento. Phil Ohanian was wonderful in finding me exactly what I was looking for, all the extras that I had in the previous car, even went so far as to track down what other colors may be available at other lots that fit my criteria. I ended up with a new 2012 Kia Sorento and I couldn't be happier! Everyone at LEV Kia made the process as painless as possible!

zigwithzag

Mar 17, 2012

The sales experience was fantastic. We were not pressured into buying anything and the dealership didn't continually email / phone us trying to make a sale. The friendly service and personal touches makes this dealership a must visit. On top of all that the deal went smoothly and we were walked step by step through all of the pricing with no pressure. If you want a fantastic car buying experience with a smile, visit Lev Kia.

DAGDAG

Mar 12, 2012

Came to this dealer to look at a used Camry. Ended up buying a new Optima. I am a value buyer who prefers buying high quality cars with 20 to 30K miles. My last 4 purchases were TYoyota. I looked at the Optima as it was priced with incentives about 15% more than the Camry with 20K miles and fewer extras. No hard sell involved. Other than factory incentives I got no price break. They did not have the model in color with extras I wanted. This is probably typical so if they don't have it on the lot, you will be hit with a $300 transfer fee. Sales people, especially Phil were knowledgeable, curteous, patient and friendly. I rate that part of the interaction as exceptional. Don't know if I paid too much yet. If the car is problem free for 100000 miles I will have gotten what I paid for. Check back in about 5 yrars for the end of the story.

pam295b1

Mar 3, 2012

I was talked into looking for a new car by my husband. I was not looking forward to it! My experiences with car salesman has been awful! We looked at a few places which only reinforced my dislike of salesmen.I can't believe how many try to talk you into buying something other that what you want(especially when they find it it's for a woman!)They actually seem to talk down to you.Anyway......I had seen Lev Kia on some cars passing by so I Googled it on my phone, found the address & we headed that way. We drove in & saw several Kia Sorentos that we were interested in. Phil came out the door as I turned & rolled my eyes expecting another bad experience. Boy, were we pleasantly surprised! Phil is the most knowledgeble,non-pushy,kind,understanding,helpful salesman that we have ever met! He took us on the greatest test drive ever & we were able to experience bumps,twists & turns,stop & go traffic & finally the Pike!In closing we would highly recommend Lev Kia. Not only was Phil great but Burt was too. He spent alot of time with us explaining the details of buying the car,financing the car,warranting the car etc. Again there was no pressure.Great place to buy a car,great people to deal with. Highly recommended by us.PS I love my 2011 Kia Sorento!

EricD77

Mar 3, 2012

Phil was the first car dealer to understand my needs: to deal over email and phone, because I did not have the time and a Car to go to every car dealer in MA. I emailed many(21) car dealers and Phil was one of the first to answer me. He directly gave me an honest price($1000-3000 cheaper compared to other car dealers in MA). Most importantly, he understood what I was looking for, and he was the first one willing to deal over email. I changed my mind many times on the car model, used one to new one. He never showed me any sign of frustration. He kept it cool and carried on with me, and even gave me extra service like picking me up at the train station,and gave me advice about car insurance. I met Tony and Gery, who are very helpful and so sweet to talk to, especially Tony.They are not pushy at all, super knowledgeable and extremely friendly. They kept the good vibes all the way trough the final deal. I finally bought a New Kia Sportage. When the time comes for my wife's car, you guys will see me back.From my experience, it is very simple, save yourself some time and headache and go directly to LEV KIA. Eric D

Yuli1

Feb 25, 2012

I have been to many car dealers during my car search and this dealer has given me the best experience. I bought a 2012 Kia Sportage LX and worked with Phil Ohanian during my purchase. Phil is an amazing, patient and very friendly sales person. Phil was very helpful and would recommend everyone to make their purchase at the Lev Kia in Framingham and work with Phil. I promise you won't regret it.

Christine B.

Feb 25, 2012

Phil Ohanian is a wonderful salesman, he's very helpful and patient too! I test drove several cars while I was at Lev Kia and Phil was very knowledgable about all of the cars and their features. He is very friendly and not pushy like some other salesmen at other dealerships. He doesn't try to upsell to a vehicle more expensive than you can afford! Phil was a pleasure to deal with. Once we had decided on a vehicle, we were re-directed to Gerry Cimino to do our financial dealings. Gerry made the process smooth and simple. He was also a pleasure to deal with. Overall, I feel that we had a very positive experience with Lev Kia---from test driving,to purchasing, to dealing with the service dept upon getting my inspection sticker. Everyone was extremely helpful and courteous!! Would definately do business with this dealership again and would highly recommend Lev Kia to anyone searching for a vehicle!

kmertens08

Feb 17, 2012

I bought a used Kia Rondo in September. At first I had quite a few issues with the car but the service center finally got everything taken care of. They were very helpful and did everything possible to make sure I didn't pay out of pocket for any of the things they did to fix my car. My car is now running great, and looks fantastic. I would highly recommend them!

altsher

Feb 14, 2012

recently bought my new optima at lev kia and had a good experience but when i had a problem with my new kia i had great experience. Warren explained the problem and ordered the parts to fix the problem and was extremely helpful and courteous. the car is great. by the way this is my third kia. i owned a sprectra and an optima in prior years. they both were great and hope this new optima will be as well. Where did you find Warren?(don,t let him go) thanks again for the great service herb altsher

Devonb

Feb 11, 2012

Went in looking for a small sized SUV, was shown multiple models and the pros and cons of each. Phil was great, not pushy at all and helped me to my final decision. Thank you!

courtneyelf

Feb 4, 2012

Our experience with Lev Kia of Framingham was wonderful. The staff was friendly, welcoming, extremely knowledgeable, and professional. We worked primarily with Tony Doheny, but had some interaction with Burt Lueth as well, and both staff members gave us their undivided attention and truly worked to suit our needs. My husband and I have had negative experiences at other dealerships in the past, in which the staff seemed dishonest, untrustworthy, and seedy. We were dreading the buying of a new car because we didn't want to deal with haggling and attempts to overcharge us. Never did we feel anything but honesty and professionalism from the staff at Kia. It was an extremely pleasant experience buying our car there, and I truly felt that the staff cared about helping us find the right car for our family and financial needs. I will whole-heartedly recommend this dealership to anyone I know looking for cars. Thank you, Lev Kia of Framingham!

John Pinch

Jan 23, 2012

I saw a used car on Autotrader. I went to Lev Kia and was greeted by Phil. He showed me the used car and I noticed a couple of other ones in my price range. Phil moved cars and let me test drive the other vehicles. Once I decided on the used car the negotiations went smoothly. I was extremely happy with my experience at Lev Kia and Phil was wonderful. I would definitely recommend Lev Kia to family and friends.

memalu04

Jan 13, 2012

When we entered the parking lot we were greet by a salesman who was very nice we said that we were looking at the Soul I also had met Phil before so I asked if he was in the gentleman said he would get him. a short while later Phil came out and greeted ushe then went on to explain the features of the souL we were so please with this experince that we bought the SouL

qusersue

Jan 13, 2012

Phil was very knowledgeable and highlighted the features of the car without it being a "hard sell". He also highlighted the value of a Kia and its warranty, which really helped us make the choice we did. They installed a remote starter before we picked it up. It was a relatively easy process (though time consuming). Phil also wanted to make sure we understood how to work everything before we drove off the lot with the car and spent a lot of time with us, even after he had made the sale.

toddkay

Jan 3, 2012

I was in search of a new car and Lev Kia was my first stop. I was not looking forward to the experience of buying a car given the general stereotype of car salesmen. My experience at Lev Kia and with Tony in particular was exceptional. I felt no pressure whatsoever. Tony answered all my questions and I never felt compelled to do anything that was not in my interest. I went in looking for an equivalent to my RAV4 and left with an interest in the much more affordable Soul. Since this was my first stop I wanted to go to a number of other dealers. My experience at the other dealers was what I had expected at every dealer; pressure, upselling, hardball negotiations. Lev Kia had the car I wanted and more importantly the price and the attitute I wanted. I leased my Soul from Tony because, although it was the car I wanted, it was also important to me to reward him and the dealer for treating me with respect and listening to my questions and concerns. During the leasing process, Tony was out of the office due to some personal issues and the Sales Manager Burt treated me with the same respect as Tony did. If anyone is in the market for a new car, I would seek out Tony as you will have an unexpectedly pleasant experience buying or leasing a car. I cannot recommend Tony and Lev Kia highly enough.

Ssod

Jan 1, 2012

This was the best car buying experience I've had. I never felt any sales pressure, although I already knew exactly what I was looking for, and they gave me what I wanted for my trade.We visited other Kia dealers and they just dont compare. Two dealers never returned a phone call!I highly recommend Lev Kia .

stvshn

Dec 29, 2011

I received a postcard in the mail an offer for 2 free movie passes, if you test drive a kia car. 2 weeks later we bought 2 kia's.I had been looking for a new car for the past 4 months or so. I became very discouraged, due to the fact that I felt that i was given the run around by 4 or 5 other dealerships. I went into Lev Kia expecting more of the same. I was 100% wrong. Tony answered all of my questions, no matter how silly that they may have seemed.When we decided that we wanted 2 cars, we met Gerry the finance manager. He did an amazing job for us and we are so grateful to both he and Tony.

amysuemiller

Dec 29, 2011

Shopped around for a long time for the specific car I wanted. I was willing to go out of state to get the best price, but didn't need to. Everyone at Lev Kia was so friendly and helpful and I purchased a very sought after car for an excellent price. No haggling necessary. The transation was so smooth that I thought I must have missed something! Love our new Kia Soul, and happy to recommend Lev Kia.

Fredmassachusetts

Dec 28, 2011

I have owned old used cars my whole life ("beaters", as we like to call them), never got into the "new car" experience. But when my '97 started to become a safety hazard, I went to Lev Kia of Framingham for a couple of test drives.Tony Doheny was awesome! He walked me through the whole process, being very descriptive of the model I was interested in (I chose the Kia Soul 2012) and he worked closely with the financing wizard they have there, Gerry Cimino, to get me a great deal. (I call Gerry a "wizard" because I have less than stellar credit and my old car wasn't worth much for trade in.....BUT he pulled it off and started me on the road to rebuilding my credit with a 39 month lease with the option to buy at the end. Way to go, Gerry!)Now, when it was time for my girlfriend and I to go down to Lev and pick up our brand spankin' new Kia, we were very anxious to grab it and take off and start enjoying our newest addition to the family. But before we got to do that, Tony sat us down and started to go through all the features and gizmos of the model as well as walking us though the service process and what we should do to maintain the vehicle over the next 39 months. At first we felt like, "c'mon!! we want to start driving!!"...BUT WE WERE SOOO GLAD HE DID THAT! From the future oil changes to the flat repair device in the trunk to walking us through the service department to meet the guys to sitting with us in the car working out the Bluetooth device, Tony demonstrated EXCELLENCE in customer service from top to bottom! Just the Bluetooth system alone would have made our heads swim if we tried to do it alone!Last but not least.....Tony had originally cleaned the car before we got there (even with a new car with 11 miles on it, it STILL would be subject to the outside elements) and did a fine job. But right before we were going to drive off the lot, he noticed a small drop of bird poop on the back bumper that I guess one of our Framingham feathered friends strategically left after Tony was finished....it's good luck, right?! Well, before we left, Tony marched right into the dealership and came out with a tissue and wiped it up for us! Now THAT'S what I call service after the sale! Just another example of the "above and beyond" service of Tony, Gerry and Lev Kia in general. Thanks guys!

smflannery

Dec 21, 2011

Phil and the team at Lev Kia made this experience one of the smoothest and easiest I have had. I have bought a lot of cars, and had some good deals, but these guys blew it away. They were accomodating on price, worked late to fit our schedule, worked to find *the* best financing deal and never tried to upsell or push dealer-addons or warranties. The whole deal was totally transparent, no wool pulling or fast talking done in any way. I will be dealing with these folks again in the future.

joyinspirations

Dec 20, 2011

I had a very positive experience with this KIA dealership and Tony Doheney the sales person. All my questions were answered, efforts were made to accommodate all our needs and we did not feel rushed or pressured. We feel we received a very good and competitive price for both the new car and our trade in. Everyone was very professional and also patient with our two young ones who were part of the shopping experience in itself. I would highly recommend this dealership and the KIA brand as well.

cae4315

Dec 20, 2011

Recently I made the first new car purchase of my life. After a 3 month process of deciding what I wanted I chose a 2012 KIA Optima. From what I could come up with it seemed to be the best value for the price. It had the best options, styling and warranty compared to others in the same class (accord, camry, mazda6, etc...) I got a bottomline price from another dealership and went into Lev asking them to get me into what i wanted for $1000 less and they did. Knowing what I wanted and the price I wanted they were able to easily accomodate and make the process as simple as possible. I personally dealt w/ Tony Doheny who was knowledgeable and really made the process easy. I would to recommend anyone to check out Lev Kia.Thanks.

patatlev

Dec 19, 2011

I worked with Phil Ohanian at Lev Kia, and he was not your typical salesman. He went above and beyond to take care of my first used car purchase ever, including coming in on his day off to take pictures of the car I was considering, so that I could show my wife. I have already recommended Phil, and Lev Kia dealership to a couple of my friends.

kjc1964

Dec 18, 2011

My husband, son and I worked with Phil Ohanian on a new Sorrento that is mostly used by our son. Phil made the process really easy. He was very knowledgeable about the options and was easy to work with. No pressure, which was what we were looking for, but made himself very available and checked in with us appropriately. We would highly recommend using Lev KIA and Phil.

graz123

Dec 17, 2011

great service, really simple and easy to deal with, high level of customer care. very very impressed a;most like a lexus dealer. if you want an easy, simple transaction with no sales pitch(just facts) go tp these guys.

APDL

Dec 16, 2011

We went to the dealership to look at Kias and ended up being impressed with a trade-in Volkswagon Routan. Despite it not being in the "family" of cars that the dealership normally sells, the staff was extremely knowledgable about the car..so much, in fact, we ended up test driving it, loving it and buying it. We noticed a few minor repairs and they had everything taken care of to make our pre-owned car like "new." It was our first time at the dealership and I'm sure we'll be back.

Disappointed_123

Dec 13, 2011

Positive point 1 = They sell vehicles. Positive point 2 = They offered a good price for my trade-in. Negative Points = A lot. The agent we dealt with knew his cars, so much so that the information was used against us. When they came back with a price, we were asked to explain why we wouldnt buy the car and how on earth wed find a better car for the price offered by the dealership! That was uncomfortable, and strange, as though I was the customer I was the one sweating, I was the one who felt under pressure about the deal. The agent also showed a spreadsheet illustrating all of his sales over the past year which couldnt have made me feel any smaller. Were always told were just a number but this guy actually showed me which number of sale I was for the dealership! Everything was an effort and extremely impersonal though to the agents credit he was a very good salesman. So if you want to be sold a car, go to this dealership, if you want to buy a car on your own terms try another dealership. Best of luck to all of the car buyers out there, enjoy the excitement

dentguy

Dec 13, 2011

Best car buying experience I have ever had. Tony was great, no pressure, very informative and made purchase fast and easy. Also kudos to Sales Manager Burt Lueth as well as Jeremy in Finance who also made purchase easy and seamless. If you are buying a Kia go to Lev.

dbat

Nov 25, 2011

I was introduced to LEV KIA and Phil Ohanion by my daughter and son-in-law, who are experienced in buying/leasing cars. After having visited numerous dealerships in the Boston area, they leased a Sorento from LEV KIA; this told me everything I had to know about L-K. When it came time for me to lease a car, I went straight there to Phil Ohanion. When I drove up to the dealership, I was impressed by the pristine condition of the grounds, parking areas, display areas, and buildings themselves. This pride in appearance reflects the dealership's pride in service and competence. Six steps out of the car, I was politely greeted and directed straight to Mr. Ohanion. After an informative chat without any pressure, Phil selected two cars to test drive;his selection of the vehicles and packages helped me make up my mind halfway through the second drive. Thirty five minutes after parking at the dealership, I was testing the car that I would decide to lease and actually drive off the lot four days later.(I could have driven it off two days later had my schedule permitted.)LEV KIA attended to the logistics of insurance, registration, and plates--a relief. After installing the license plates on a rainy night, Phil introduced me to the service department, and made sure I was familiar with all the operations and controls of the car before driving off the lot. From the first arrival at the dealership to the departure in the new Sorento, LEV KIA was polite, open-minded, direct, competent, and organized throughout. Phil Ohanion, Burt Lueth, and Gerry Cimino were helpful, competent, and professional.I will suggest LEV KIA to anyone I know looking for a new car, and also to anyone who isn't looking for a new car; I want them to have an enjoyable experience getting a set of high-quality wheels.

maria y diego

Nov 13, 2011

We are thankful to Phil Ohanian, who worked with us when we bought our new Sorento. He was very knowledgeable and helpful. We appreciate his kindness towards our family . Buying a car was, for a change , a relaxed experience.

Robin24

Nov 8, 2011

My husband and I wanted to purchase a new vehicle and i had heard that Kias were good vehicles and very affordable.Phil was very pleasant and helpful and we could tell that he wanted to make it a pleasant experience for us and make sure that we got a car that we would be happy with and he definitely succeded!Everyone at this dealership is so nice and the customer service is excellent!I absolutely love our new 2012 black Kia Forte sedan,it is an awesome car and drives like a dream!I will definitely recommend this dealer to anyone I know looking to buy a Kia!

mhayes86

Oct 31, 2011

I was just driving through this dealership to look at what they may have, and a sales person (Tony) came out to help me, even though it was after hours. He was very friendly, and didn't waste my time. He took down all the information about what I was looking for and got back to me in a timely manner. I had been in contact with other dealers and they had just tried to push what was already on their lot. Tony took the time to look at what was available at other dealerships for me. In the end, the exact car I wanted wasn't available, so the dealership actually agreed to ask for an allocation for it. In the second week they were given it. I was sent updates at least weekly (if not more frequently) as to where my vehicle was and what its arrival date would be. When we made a financial deal, everything was written out and explained to me. They were very upfront about anything discussed, and didn't try to push anything on me. When it was finally time to get my car, they took great care to make sure I left feeling like I knew how to use everything in it. I had a wonderful experience there!

onthemark4

Oct 22, 2011

Phil was very professional and pleasant to deal with. I would highly recommend him to anyone interested in purchasing a Kia. I also feel the price that I paid was fair to both parties.

frober65

Oct 21, 2011

Purchased a used Lexus LS430 from Tony Doheny at Lev Kia recently. Tony was courteous, helpful and attentive to my schedule and needs. Although I showed up late on a rainy Friday evening just before closing Tony gave me as much time as necessary to see the car I was interested in and didn't try to push me along. I also appreciate that Tony had some aspects of my car checked out at the Lexus dealership - that gave me confidence I was purchasing my vehicle from a reputable person and dealership. Gerry Cimino helped me to finance my deal and I was very comfortable with his help and approach as well. I found everyone I spoke with at the dealership to be friendly and helpful. I would recommend Lev to others.

dwsuitor

Oct 18, 2011

Dealership was low key but helpful. No sales pressure and a fair price for an in demand car. Always willing to see you upon return visits. Will recommend and buy another car from them.

debbiebernie9094

Oct 16, 2011

Phil was very nice, explained all kinds of options with buying new, used or maybe a lease. I'm very excited to be getting my new kia soul. He even checked to see if there was a new one coming in in the alien green that I wanted.

rnrph328

Oct 13, 2011

I would definitely recommend Kia Lev and the salesman Phil Ohanian to a friend. He was extremely helpful, knew all about the cars they sell and answered all my questions. He made sure I knew how to use all the features before I left the lot with my new Sorento. I have been enjoying driving my new car immensely.

donkudym

Sep 27, 2011

I worked with Tony over the phone for several days, along with dealers from at least a dozen other dealerships. He, unlike several of the other dealers I spoke with and e-mailed, was a completely straight shooter. Only 2 of the other dealerships that I spoke with had the car in the color, style, etc., that we wanted. One sold the car after we made an appointment to come back and make a deal. The other sold the car after I made a down payment, due to a huge in-house miscommunication. All the others, except Tony, said they needed to locate the car I wanted, and weren't sure how long it would take. I now find myself grateful that no one else had the car, because I can't imagine any of them would have been as professional, curteous, and accomodating as Tony. He spent a lot of time communicating back and forth with me, even though he knew I had a lot of feelers out in the Kia system. He also was straight forward with me, so I never once felt the twinge of a bait-and-hook approach. Bottom line: I found myself trusting Tony the most, and that's a HUGE advantage in any retail sector. He did not let up after the deal either. We worked with our tight schedule to get the paperwork done, and even picked me up at the train station to take posession of my car. He made sure I understood all the safety and convenience features of the car. He introduced me to the staff of the on-site repair and maintenance facility, who were no less professional. I am a Southwest Airlines pilot, and I think it's fair to say that Kia is the Southwest of the auto industry, and Tony is a very effective and valuable asset to your brand.

coreyjames

Sep 26, 2011

Had an Awesome experience! These guys rock! Phill was GREAT! and Jermey was even better! My credit was like the middle of the road and they were willing to work with me! I leased a Kia Forte 2011! I love it! These guys were with me every step of the way and work very hard to get me the car! I have absolutely no complaints! I will recommend this dealer ship to all my friends and family!Thanks again guys! Corey ConservaPlaces Real Estate860 Worcester rd suite 101Framingham MA 01701508 879 2662

cymbals

Sep 20, 2011

My experience with this dealership was wonderful. Phil was my sales person. He was extremely helpful with my frst purchase of a Kia. He made feel comfortable,relaxed and assured me that the car that I was interested in is a great car, and is it turned out I purchase this car and love this car thanks to Phil..I would recommend this car, dealership, and of course Phil, infact I have already done so.Thanks Phil!Les Lumley

timclark

Sep 19, 2011

My experience at this dealership was the best of the five dealerships (Kia, VW, Honda x2, and Toyota) I visited in my quest for our first minivan. I am writing this review despite not purchasing a vehicle at this dealership. Phil Ohanian was friendly, accommodating, and straightforward. As he knew I was short on time (twin babies at home), he did everything in his power to make my experience at the dealership efficient, yet thorough. I was given their bottom line price for the new car as well as the top value for my trade. The only reason we did not purchase the Kia Sedona is that it only seats seven passengers. In the future I would absolutely return to this dealership to purchase a car as well as recommending Phil to anyone looking for a new car. Thank you for making my experience so pleasant.

mdbpetry1

Sep 19, 2011

I was very happy with my purchase of a 2012 Sorento EX/V6 at Lev Kia. Phil Ohanian was knowledgeable about Sorento and its features and he was also polite and professional.Lev Kia made the car buying process painless and gave me a very competitive price. I was able to negotiate the price over the internet and close the deal including all the paperwork in under and hour at their Framingham office. They also gave me a fair price for my 2008 Hyundai Santa Fe with no haggling. Overall, it was probably the easiest car purchase I have ever made and I highly recommend the both the salesperson and dealership.

PaulnAmy

Sep 8, 2011

Ken Russian is a great person to work with. He listened to me about what i wanted to spend and he worked with me. There wasn't any arguing about price. All i can say is that next year i plan on selling my wife's Ford to buy another KIA. It's a great vehicle.

Kia Owner

Sep 2, 2011

Before I start let me first say that I have had a really bad experience with another dealership where I purchased my Chevy Malibu. I was so discouraged with my purchase and the service department there that after putting at least 5K into the car for repairs, I decided to shop for another car. I then went to Lev Kia in Framingham, MA just to look around at new cars in February 2011. This is where I met Ken Russain a sales representative that works there. Ken spoke with me to see if I was interested in a new Kia and I told him about my past experience there with the prior dealership that I was at. Ken really listened to me and to sum things up, gave me a new deal on a Kia Sportage that I could not walk away from. Most of all Ken got my trust back in dealerships again. This was an important plus in my attitude towards dealerships. I really needed a dealership that I could trust to buy a car from and to receive service on my new Kia also. Ken gave me no pressure to purchase, just let me take my time and most of all he understood me and what I was looking for. The trust and understanding was there and I knew with a shadow of a doubt, that I bought a New Kia Sportage without even looking at it. I received an excellent finance rate, a remarkable payment on my old Malibu and with that was able to purchase my new Kia Sportage. This was such a pleasant experience working with Ken, Burt, and Bill over the next few months. When I had a little problem, after I talked to Burt and Bill and they reassured me that they would take care of me. Which I must state that they did to a level of excellence that I have never seen before!!I know that it took me a long time after I purchased my new Sportage to write what I am now stating. I needed to find out if Lev Kia would be a dealership that would be there for me before the sale and most of all after the sale. Let me also say that I do love my new Kia Sportage so much that I informed a neighbor about it that she too, went to Lev Kia had such a wonderful experience with Ken Russian that she too, bought a New Kia Sportage also!! The service department was so excellent and I was treated like royalty, when I brought my Kia in for her first service. Honest communication, not trying to push more service items on me than was needed for my Kia, and most of all a free complementary inspection at no cost to me on my Kia I really felt that my business was wanted there and every one that I came in contact showed me so!! Warren Rios the manager of the service department handled me personally and his staff was also so involved insuring that all my needs were met that it has clearly shown to me that I can trust Lev Kia Before and after the sale!! I would highly recommend Lev Kia to anyone that wishes in a dealership that you can trust before and after the sale!!For me this is a dream come true. A very excellent dealership that you can trust for all of your automotive needs!!! I just wished that I went to Lev Kia First to begin with!!W. Simpkins

sml226

Aug 30, 2011

I went to this dealership with a specific price point in mind and thinking that I would be looking at the Sportage. Knowing my price point, my salesman asked how I would be using the vehicle and suggested that I think about the Sorento, as it would probably fit my needs better and meet my budget at the same time. He went over the vehicle and thoroughly explained all of the options that could be included in that price before offering me a test drive. The amazing thing to me as I think about this trip to Lev Kia was that I went there thinking that I would soon be off to check out a few dealers of other makes that I was interested in. I never made it to another dealer. All of the people I worked with were extremely helpful, happy to do what they do and did not apply any pressure to buy something I didn't want or need.

leanone

Aug 16, 2011

I have purchased many vehicles over the last 60+ years and this is the finest dealer I have ever delt with. It was a pleasure to spend time with all of the people at LEV.Especially Phil, terrific guy...most dealers and sales people want to sell you something. Not here at LEV, Phil doesn't sell you a auto he helps you to decide what you want. He explans everything right done to the last detail A to Z and then some. I honestly have to tell you that I really enjoyed buying my new Forte...I'm sure I will enjoy my new Forte as much as I enjoyed being at LEV. LEV and its staff are tops.Thanks guys,Larry Graham, Burlington

andreatts9

Aug 15, 2011

This was truly a great experience as a consumer. The entire staff was friendly and ready to help! They answered any question I had and followed up to all emails promptly which I cannot say for other dealerships in the area. Phil takes you on an all terraine test drive so you really get to see how the vehicle will preform on different surfaces. Gerry in financing was also a very great person to work with as you could tell he cared about the customer and getting them exactly what they wanted.In closing, every associate I came in contact with demonstrated the utmost respect and I would work with them for any future needs I may have.

demore4u

Aug 8, 2011

I haven't purchased a new car in a loooong time,it used to be a grueling nightmare. Purchasing the kia was a low pressure, respect the customer experience. Unlike the salesmen at Herb Chambers Kia, Jeffery at Lev Kia of Framingham was HONEST about what cars were in stock. When I went to pick up my new Kia Soul Bert handled the paperwork and made it a painless, streamlined experience, no surprises and he was very pleasant to work with. From the beginning Jeffery listed to me, ansereed my numerious queations and helped me find just the right car, at a reasonable price. This I know because I had done my research. When we picked up the new Soul Jeffery was knowledgeable and generous with his time, not to mention patient while explaining how all the bells and whistles worked.I LOVE the bluetooth and mp3 player working thought the radio! I had such a great car buying experience we took pictures with Jeffery to earmaark this event!

Bette Mack

Aug 3, 2011

Phil was a superstar. Any requests I made he was on it before I could finish my request. i.e. I asked him to remove my EZ pass and he installed it into my new car before I could blink. Very professional, introduced me to everyone in the office as well as in the service shop. I highly recommend Phil and Lev Kia.

SMarcyCox

Aug 2, 2011

Jeff was great and so were all of the others that I dealt with at the dealership. He was not pushy or aggressive. He was professional, knew his product very well, and showed his enthusiam for it. I bought a new Sorrento from him because of that. I'm sure I'll go back there for my next vehicle. It was the best car purchasing experience I have ever had!

bkeiter

Aug 2, 2011

I purchased a Kia Soul from Lev Kia and couldn't be happier with how everything went. I made the decision to buy a new car when my current car broke down for the third time in a month... it had nearly 200k miles on it and it was time to move on. I did a lot of research online and sent messages to several Kia dealers telling them exactly what I was looking for and asking what inventory they had that met my needs and asked for pricing and financing information. Phil was incredibly responsive, which is something most of the other dealers weren't. A couple of them responded by saying I could see their inventory on their web site... they clearly weren't trying to earn my business, but Phil was. Communication was great, the actual face to face communication was great and I got a great price. Phil really listened to what I wanted and didn't try to upsell me on another model, accessories/options I didn't want, etc. I would absolutely recommend Phil and Lev Kia to anyone in the market for a Kia.

espo2

Jul 29, 2011

My recent purchase of a 2011 KIA Sorento from LEV KIA of Framingham, MA, proved to be a beneficial experience. I researched the KIA Sorento and formed the opinion that for the money this vehicle along with its warranty was a worthwhile investment. I shopped around to all area dealers and was able to negotiate a fair price from the friendly, knowledgeable staff at LEV. The vehicle was delivered at the date and time promised. It was immaculate when I picked it up. The gas tank was full to the brim. The sales associate spent plenty of time familiarizing me with the vehicle and its options. Negotiating with the sales staff was a no nonsense encounter. They were all professional, curious and respectful to my budget and vehicle requirements. This vehicle amazes me having purchased (4) new Mercedes prior to the KIA. The 4 cylinder gets 32 mpg. It cruises effortlessly at high speeds. True, its not the 400 HP Vette that is our second automobile, but then again I drive it for two weeks without gassing up compared to every two days! I laugh when I drive by similar looking Lexus and BMW SUVs, knowing that I paid more than 20K less for a vehicle that has twice the warranty. Thank you LEV - KIA

pamcarrier

Jul 26, 2011

Overall everything went very smoothly, Phil was responsive to what we were looking for, he didn't try to sell us something we weren't looking for, but did give us all the options. we have one more follow-up on a repair. But, we are pleased with our purchase and recommend others to Lev Kia.

llangille

Jul 21, 2011

I had been looking for an inexpensive, fuel-efficient new car for a couple of months and had visited about 12 dealerships of various manufacturers, some good, some awful. Everything I could afford was very boring and I had never heard of a Soul. I saw it at another Kia dealership when I was there to test drive another model. The salesman there told me I couldn't have a brochure and that he would answer all my questions. When he couldn't answer even some basic questions (like color options), he literally told me I asked too many and pawned me off on some woman for a test drive who was actually very knowledgeable and helpful. I liked the interior roominess of the Soul and wanted my husband to drive it.We happened to be in Natick and heading towards the Pike after work one Friday so we decided to stop at Lev Kia so my husband could see the car and we could get a brochure. We were so tired that we didn't really even want to do a test drive and we definitely weren't looking to buy that night. We even went so far as to agree to no more than 20 minutes before we went in. But, the process was so pleasant and easy and we liked the car so when Phil Ohanian, our salesman, asked if we wanted to know the pricing, we figured why not. Having been shopping for awhile we knew it was a good price and that there weren't a lot of the model and color we wanted left so we made a refundable deposit. Again, no pressure, no hassle, but at least we knew the car would be there come Monday. Over the weekend, I contacted the woman at the first dealership (to be fair) and asked for her price on the same car. It was much higher so we decided to go with Lev Kia. Over the next few days as we pondered accessories and financing options, I sent Phil many emails. He responded promptly, accurately and succinctly. It was a pleasure to deal with someone so attentive to details. He easily arranged for some after-market work we needed done and had everything ready when we came to pick up the car. He went over everything - even helped me set up the Bluetooth so that I wouldn't have to deal with the one-time learning curve - and took me over and introduced me to the service department. He had a gift for me and so did the service department. Honestly, my husband and I laughed that Phil seemed more excited than we were. So, having been in a lot of car dealerships over the years, I'd have to say the first Kia dealership I saw the Soul at was one of the worst experiences (but based largely on one person - but I couldn't believe the management would let that go on) and Lev Kia was defintely one of the best. We had some interactions with the finance guy who called to ask me if I wanted a lower rate than I had agreed to - when does that happen - and a service guy who originally gave me sort of a hard time, but ended up being fine. My only gripe would be that when we asked if my husband could get a ride to work when he had to drop off the car we were told yes - and he did - but they never mentioned that they wouldn't come pick him up again so he'd have to find a ride from a co-worker. I am picky and I do ask a lot of questions, but that's why I feel comfortable giving Phil Ohanian and Lev Kia the highest rating. Phil is very knowledgeable about the cars and is a pleasure to work with.

pjnash1

Jul 16, 2011

We received great customer service at the dealership and our sales rep Tony Doherty was able to locate a car that met our many requirements.

beckwall

Jul 15, 2011

I had been looking for a car for several months. I went to Lev Kia 3 times during those months. I never felt pressured to make a decision and they were very patient with me even though I asked some questions more than once! Overall, it was a great experience and I am very happy with my new Sorento.

Sandri319

Jul 7, 2011

I gave Lev Kia of Framingham the highest score because everyone at this dealer was helpful, cheerful, and very calm. At Most dealers they just try to pressure you into buying a car, while Tony (the salesman who helped me and my mom at Kia) was interested in our needs and demands. He stayed with us and answering all our questions regaurding the type of vehicle that would best suite my mother, He was very friendly and helpful and was not pushy at all. After making a decision and purchasing a Kia Soul the dealer handled all the paperwork, registration, and also putting new plates on the car we did not have to deal with any of it. they explained all the charges with complete detail and broke everything down for us. When the car was ready to drive off (the following day) Phil was there to greet us and explain all functions of the new car. But before he showed us the functions of the car he took us around the dealer to show us the service Center. I was so appreciative he did that because he wanted us to know that they are there to help us with any issue that may arise. The service man who was behind the desk was very helpful, I even asked a question about my own 2004 Kia Sorento and gave me helpful information regaurding pricing of Auto Body work. When we reached the new Kia Soul Phil showed us every function inside and out, he made sure that when we drove off the lot that we wouldn't have any questions and would feel comfortable driving the new vehicle. He took his time and answered any questions we had for him.When we drove off with the Brand New car all we kept saying to one another is how nice and helpful everyone is. We visited many dealers before and none had the same presence and warm welcome as Lev Kia did. I am sure that i will see them again because i plan on returning for auto body work for my 2004 kia, and in the future when i decide to purchase a new vehicle i will know exactly which dealer head straight for, Lev Kia of Framingham.I want to thank you all of you for helping me and my mother purchase her car in which she feels comfortable and in which she Loves. I can not Thank you enough :o)

Michael Arwe

Jul 6, 2011

I contacted the dealership about a couple of used Honda Elements they had and Phil responded promptly and we set up a time for me to see the cars. When I came in the next day, Phil was very friendly and informative about the cars but in no way put any negative pressure on me to make a commitment before I was ready. He provided me with helpful information on both vehicles and answered all my questions as I test drove both of them. I ended up buying an Element from a friend who also happened to be selling his, but I would highly recommend this dealership and especially Phil to anyone looking for a honest and friendly dealer without all the hype and "salesmanship".

jkuliga

Jul 6, 2011

My experience at Lev Kia was spectactular. From beginning to end it was enjoyable. Tony and Jerry were exceptional. I will definatley recommend Lev Kia to anyone in the market for a new car. I will recommend to friends and family alike. Thank you for a great buying experience!!!

joheal76

Jul 1, 2011

We received great service from a helpful and supportive sales team. Would definately recommend tony and Lev KIA, and will go back in the future.

bgouin

Jun 30, 2011

Came in to purchase a used vehicle to replace my vehicle which had died. This was the first time I had purchased a car from a dealer and Tony and Gerry made the process painless. As a first time buyer there was a bit of a delay caused by the auto insurance company and bank approval for financing, but Tony and Gerry did everything they could to make sure everything was approved and I was able to drive away with the vehicle the same day.

kristenhance

Jun 30, 2011

Tony and Gerry both made the process of buying a used car easier. It was my first car purchase and I was understandably stressed, but they made me quickly feel at ease and were not pressured to do anything I didn't want to. By the end of the day, I left with a used vehicle that I am very happy with. They were super friendly and I therefore have given them all scores of 5 because they excelled in all of the above categories.

charlietillett

Jun 29, 2011

My salesperson was very knowledgable and took the time to fully explain all the different vehicles that fit my need as well as the options, alternatives, and pricing for each. I never felt under any time pressure and we took as much time as I needed for the test drive. Once I selected the vehicle & options, the sale process was free of pressure and we got to a fair price very quickly. Upon pick-up, I was taken step-by-step through all the features and set-up. Greg made sure I understood everything about everything so that I could do it on my own. Yet, when I forgot how to sync my wife's phone, Greg seemed glad to see me when I returned to the dealer and helped me re-sync. I have bought 7 or 8 cars in my life - I wish they all would have been as painless as this one.

catherine radford

Jun 27, 2011

my fiancee and i went to Lev Kia in Framingham, and leased a new Kia Soul, the experience was wonderfull. no pressure, but lots of helpfull info...totally, completely pleased with Jeff Tang, our sales guy, he was great!

mnoel3244

Jun 25, 2011

We were searching for a Crossfire convertible and found one on the internet at this dealership. When we contacted them they were quick to respond and Tony was able to negotiate the price we were looking for. We were also able to pick up the car when we wanted.

jpenrod

Jun 24, 2011

I have bought many cars in my long life of 64 years. The people who work for Kev Kiaare the best. All choices were shown to me when I told them I wanted a SUV. I drove the cars, talked about them and what was important to me such as mileage. Jerry was wonderful, respectful and he listens. He presented me with all my options for buying. What impressed me with him was his knowledge of the product and the credit end ofthings. Also I liked the idea of knowing when you lease you are told what the car will cost you at the end of three years and they write it down for you. Two cars agoI bought Hyundai and had five people in my family go and buy the same car, hopefully itwill happen with the Kia. I would certainly recommend this Kia dealership to my family and friends. Respectfully, Jeanne Penrod 182 Edmands Rd. Framingham, Ma 01701 Telephone 1-508-309-7018

dlrrater

Jun 23, 2011

We had visited 2 other Kia dealerships which we contacted looking for a specific model/color Kia Soul. Both dealers told us they had the vehicle we were looking for. One of them made an appointment for us to test drive the car and the other said the have many of them in stock, but in each case when we arrived they did not have the car. We then contacted LEV KIA and spoke with Phil Ohanian, he said they have the car and would hold it for us and he would have it out front ready for us to test drive that evening. When we arrived, as Phil stated the car was out front ready for our test drive. Phil was out greeting us within moments of our arrival and within 24 hours the entire transaction was completed including all paperwork, financing, registration, inspection, and detailing.We are very pleased with the level of service we received from Phil and LEV KIA. Not only was Phil extremely helpful and knowledgeable he was above all honest and commited to customer satisfaction.Thanks again Phil, we appreciate all of your help.

79341

Jun 22, 2011

The folks at Lev were very responsive, good listeners who made the process very painless. We had some concerns about turning in a leased car from another dealership and they took care of all the details.

mtawfik

Jun 21, 2011

It was a great customer service and we knew everything we wanted to know because he answered all our questions and he was so friendly and he was communicating with us till we got the car and everything was so easy .

wdappleby

Jun 15, 2011

This dealership was very helpful in our search for a car. The process was easy, and the salesman were very helpful and understanding. I would recommened it to anyone who is looking for a car, new or used.

cars123

Jun 11, 2011

Very friendly and helpful. Unlike other dealerships, I did not feel pressured or stressed out by the sales people. Extremely respectful and willing to make you feel good about your purchase.

ABrevik

Jun 11, 2011

I visited many dealership because I wanted to purchase a new vehicle. I wanted something with good gas mileage and that could tow a trailer/boat and definately wanted leather heated seats. I went to KiA several times and just fell in love with the Serento but more importantly the salseman I dealt with was honest and did not pressure me or my huband at all. We looked at many different cars and took our time. My mind was actually made up after I drove the Serento but I waited for my husband to drive it. We drove other vehicles and nothing even came close to this car. With the help from Jeff and the Sales Manager, Gerry, the ease of trading in our vehicle and dealing with the financing was painless. We just absolulty love the car and the warranty and we even purchased the extended warranty because the price was acceptable and not outrageous which in my estamation means that you quarantee your vehicles.I will recommend anyone of my freinds to your dealership in the event they want to purchase a vehicle from reputable salesmen then LEV KIA of Framingham is the place to go. We are even thinking when we are finished paying off this car loan we are coming back and considering buying the "Soul." My husband just loved the car and we only have one vehicle now and will need to get another in the near future.Thank you Jeff, Gerry and Burt for all you help and guidance.Sincerly written, Steve & Ann Foran

jzeager

Jun 7, 2011

It was the best experience I've ever had buying a car. We worked with Tony & Ken. They are nice, respectful and honest which is extremely refreshing in buying a used car. Everyone we had any interaction with was professional and helpful. I've had tons of bad experiences so I am fully appreciating and kinda even really liking this one! The price was better than comparable cars at other dealerships. They did not use high pressure tactics. They allowed us to use their computer to do an internet search on blue book information. They gave us plenty of time and space to discuss and decide about the vehicle and fully answered all of our questions and we had a lot of them. I like these guys a lot and would recommend them without hesitation.

slfitzy

Jun 4, 2011

Bought a Sorento, love the car, kids do too. Friendly service and people. Great support during selection, and then coordinating with Kia financing options and finally our Credit Union for financing. Complete walk through of the car and dealership upon pick-up very knowledgeable. Great experience.

carbuyer6

Jun 2, 2011

Car buying is stressful and often viewed as an unpleasant encounter, especially when it comes to the "negotiating" part. Phil was a pleasure to deal with--not pushy, listened to what we wanted, offered suggestions, and really tried to make a deal work for us. We would highly recommend people put Kia on their list of cars to consider, and to ask for Phil!

Susan Chafe

May 31, 2011

We are very pleased with our new Kia Sorento. What is even more surprising is that we had no intention of buying a Kia to begin with and now we are extremely pleased that we did! The quality, price, sales staff and service was easy and affordable giving us a great deal for the price.

lassalle

May 26, 2011

Straight forward car dealership with no pressures. I test drove the car and bought it within an hour. The salesman was friendly and knowledgeable and provided excellent service, without having to go back and forth to a manager for approval. Usually, buying a car is a hassle, but this was a pleasant experience.

soxhorn

May 24, 2011

I went into Lev Kia after calling ahead to see if they had the model of car and trim I was interested in, as I wanted to take it for a test drive to be sure I was truly interested in the vehicle. All the other dealerships either didn't have the car or didn't return my call after doing the research they needed to do to see if they had it in stock. When we called we spoke with Tony and he said he thought they did have the car and that if we didn't hear back from him it mean they did. So we decided to drive over to check it out. Upon arrival we were greeted immediately by another salesman (much friendlier welcome than we received from any other dealer we walked into). We told the salesman we were there to see Tony as it was he that we spoke with on the phone. Tony was working with another customer at the time but he took the time to say hello and prepare the car for us to take for a test and even helped us to map out where to drive in the area. Upon our return we discussed the exact model I wanted since the car I test drove was the right engine but didn't have the Navigation system (technology package) which was what I wanted in the car I was going to purchase. We sat with Tony and he went on the system to see what dealerships in the neighboring states had the exact vehicle I wanted and I was even specific on the color I wanted. There were only a couple of them out there since it was a year end model and they found one in NH to bring over. I discussed the price I wanted to pay and how much I was willing to put down. I also had a trade-in to work as well. We came to a good price and it was hassle-free. I called a couple of times after leaving the dealership that day and spoke with Bert Lueth, the sales mgr and he really worked to get me to a price I was very happy with. I can not say enough good things about how comfortable I felt throughout the buying process. I felt no pressure and they were very eager to ensure my happiness. The day my car arrived I headed back in, and after signing all of my paper work, Tony sat with me to go over all of the vehicle's features and manuals and then we sat in the car to go over many of the options (and this car has manyThere's a definite learning curve with my new Kia Forte). With all that said. I highly recommend Lev Kia if you're in the Boston area and looking to buy a Kia. You will be happy you did. Buying a new car can be a daunting experience and I couldn't have been more happy with my experience. Thank you.

shopgirl

May 20, 2011

I had a great experience at Lev Kia. The location is very convenient, right off Mass Pike, which is why I went to this Kia dealership over others. Once there, I was glad I went. Tony is extremely courteous and very patient. He was not at all pushy, and really listened to what I was looking for. The manager (I don't remember his name) was also very helpful. As soon as I walked in, I was greeted by him - a big difference from other dealerships I'd gone to, where they had me waiting a while before even coming over and saying hello. Tony really took the time to show me different features of the car in question, and he walked me through all the details of the financing options. He let me ask as many questions as I had, and he answered them all in an informed and patient manner. If you want an enjoyable car-shopping and -buying experience, go to Lev Kia! The location is great, the price is right, and the staff truly embody what it means to put the customer first while representing their company well.

Maryann Stern

May 18, 2011

The experience at Lev Kia was very friendly and pleasant from the outset. Jeff Tang was very knowledgeable about cars and very accommodating. He always got back to me when he said he would and I can say the same for Jerry, their financial person. I've already told my best friends about my experience and encouraged them to give Lev Kia a chance to earn their business. Is there a customer referral incentive?

Scottmtate

May 8, 2011

Excellent dealer! Very friendly people - everyone we met. Tony was the sales person we dealt with and he was knowledgeable, down to earth and just a nice guy that I trusted. We got a great deal on the car and it was ready to go as promised when arrived. I'd recommend Lev Kia to anyone looking for a new or used car...

DanPorges

May 2, 2011

This was far and away the easiest dealership I have ever worked with. Phil was so comforting to deal with that my wife intends to go back to Lev Kia to buy herself a Sportage soon. Lev didnt have the car I wanted (Forte with Manual Trans) in stock, but was able to not only find one nearby they could get for me, but even told me where it was in case I wanted to drive it at that dealership first before having them bring it in. They were not worried about the competition which made me even more comfortable in working with them. They were aggressive on my trade, fair on the new car price and seem to be working in my best interest throughout the sales process. Cant wait to pick up my car this week!!

sfiandaca

Apr 30, 2011

Our experience purchasing a new Optima was terrific. Phil was extremely helpful, friendly, and informative. All of our questions were answered and we had an immediate sense of confidence with Phil. When we telephoned on Phil's day off, the people we dealt with were just as helpful to us. This is our first Kia and based on our experience we will be happy to recommend Lev Kia and particularly Phil to anyone who is looking for a vehicle.

cwbmare

Apr 19, 2011

The whole experiance was made very easy by the dealership as they didn't try to complicate any part of the process, and we never felt pressured. All calls and emails were answered in a timely manner and returned with solutions not excuses. The employees seemed happy to meet/see us and greeted us that way on each visit. Felt the price was fair and if we buy another KIA we will go back to LEV.

tgalvani

Apr 19, 2011

My wife and I had an excellent experience with Jeff. I had originally planned to shop several different dealers (Kia, Toyota) but after meeting Jeff decided to work exclusively with Lev Kia.Jeff handled our discussions with the appropriate level of persistence and patience. I never once felt Jeff was trying to "sell" me a car to make quota. He was truly interested in what I needed and meeting that need.Thank you to Jeff and the Lev team.

aged

Apr 5, 2011

On mar 31 I saw a web ad for a low-priced Soul lease from Lev. I emailed through Lev web site - Greg, a salesman, replied promptly by email. I dropped in that evening (time was running out, program allegedly ended 3/31). I had never ridden in nor considered a Kia prior to that day, nor visited the Lev dealership. Upon arrival I asked for Greg; he was extremely helpful, courteous and professional. He immediately offered a test drive in a Soul, as well as answers to any possible question I could think of. The deal was for a base model (which I understood) - at no point was any pressure applied to upgrade or spend more.The vehicle exceeded my expectations, negotiations with the salesman and sales manager were entirely straightforward, amicable and transparent. Of the ten or so new vehicle transactions I've participated in, this was the easiest, most pleasant and most thorough.In addition to moving quickly to close the deal (without any pressure), they prepped the car in one day, including registration. The car was absolutely immaculate and detailed at delivery, the salesman walked through virtually every feature. The new-vehicle and dealership orientation process were *by far* the most thorough and helpful that I have ever experienced. We've only had the vehicle a few days now, thus far we are delighted. As far as I am concerned, it would be hard for this dealership to have done any better. The salesman and sales manager clearly demonstrate customer service and customer respect.

jgoldweitz

Apr 5, 2011

I bought my kia through Ken Russian and he couldn't have been more professional and responsive. I was able to communicate with him by phone and by email; the latter made the process much easier for me as I am often on the road. Ken made the entire process exceedingly easy and the price offered beat all others I found. Recently, I experienced a service problem with a diffferent dealership. I believed that the information provided was innacurate and rang Lev Kia for confirmation. Phil Ohanian spoke to me on the phone and followed up with two emails, despite that I am not even in the market for a new car now and no longer living near this dealership to be a potential customer in the near future. The experience with this dealership was superb. Thank you.

MGuzzi

Apr 5, 2011

My wife and I leased 2 Kia Sorrentos, we were going to test drive one for me, but after my wife drove it she wanted one also, from the moment we walked in the sales rep's were couteous and there was no feeling at any time of pressure to buy. Everyone was seriously very professional.

Qpower1

Apr 1, 2011

Phil has sold me four vehicles over a ten year period. He is a consistent face and style, steady and relaxing. Business develops at its own pace and I never feel rushed to make a deal. Honestly, I always walk away knowing I've done it my way, yet the team here always seems to genuinely appreciate and engage me. Buying a vehicle should be a stress neutral event, and Phil makes me and my wife feel very much at ease. What seems especially remarkable in this day and age is the enduring nature of the entire crew at Lev Kia, formerly Midway Chrysler/Jeep. Same people are here year after year... Doesn't that say a lot?

charlottetk1

Mar 31, 2011

The team at Lev KIA was friendly without being pushy / trying too hard. They answered our questions honestly. The car (silver 2008 Toyota Prius) was clean and as described in ad. The tires were very worn, but they put almost new used tires on for us before we closed the deal. They were professional and genuinely interested in making sure we were happy with our purchase. The car was competitively priced. They called after the deal was done to make sure we were happy with everything and offered to send us a manual in the mail.

sedwrads2

Mar 30, 2011

I had a great experience buying my new car. I did not know anything about the dealership. they made me fell very comfortable Jeff was able to answer my questions and was not pushy in any way he gave me his opion when I ask him. I was inpressed with the dealership. I just got the car so I have not used the servce center yet but was given a tour and met the manager

snydma

Mar 30, 2011

Our sales person, Jeff Tang, made us feel very comfortable during the entire car buying experience. Previously I have purchased 3 other new cars and this was the first time I really felt that I was in good, honest hands. Jeff was knowledgable, experienced and very upfront with the benefits and weaknesses of each car. We felt that Jeff helped us make the RIGHT decision in terms of make and model, but more importantly on the options, as to what we really wanted.

Sfice

Mar 30, 2011

I had a great experience with Lev Kia in Framingham and would definitely recommend the dealership. I was expecting a high pressure situation and dreaded the car buying process. I was pleasantly surprised from the moment I walked in the door. My sales rep. was very helpful and responsive, and made the whole process very easy!

lauramoon

Mar 30, 2011

This was the smoothest car-buying experience we've ever had...and one where we walked away feeling very satisfied with the purchase, the price, and the experience. There were no high-pressure sales tactics, but instead a lot of listening to understand our goals and needs and subsequent information to help us explroe a variety of options. And, the wit, insight, and pleasant nature of the salesperson made for a more enjoyable process all-around.

Jrose1001

Mar 28, 2011

Right from the start Ken was excellent in his follow through and listen skills. He guided me to what I was looking for without misleading or false pretenses. Both he and Gerry were very accommodating in delivering all my requests in a timely and efficient manner. I got my car today and am very very pleased

truck1234

Mar 28, 2011

the dealership and its employees were very good about working with my schedule and the price given was good. they gave me money off the sticker price for being a firefighter and a full time student. the owner of the dealership apparetly was anxious for me to get the vehicle off of the lot which was sort of irritating. overall good

JMcGraw

Mar 28, 2011

The customer experience with the Sales, Management, and Service team was excellent. This is coming from a person that dreaded dealing with "car sales persons" in the past! Our sales person (Jeff Tang) took the time to understand our needs and helped us understand all of the many different options through Lev Kia. We test drove several different makes and models (SUV's and Sedans) and ultimately chose the Optima EX. The Kia team created a great financing package that fit our budget and then located the specific car and options that we chose and we closed the deal. We're very happy Optima EX owners, and in fact, the experience went so well that we bought a second new Kia Forte, with the same overall total experience, for our daughter.

Framingham85

Mar 28, 2011

I recently leased a new 2011 Kia Optima from Lev Kia. My experience there was a great one. I rated the dealership all 5's because there is nothing I would change about my experience there.I was greeted politely right away. I explained what I wanted and was able to test drive a car within minutes. Lev Kia has a large inventory and enabled me to find my car that day.

john mangini

Mar 26, 2011

Overall experience was made very pleasureable by John Bulso and the gentleman at the Managers desk(I don't have his name). The overall buying experience was made seamless by John and the Manager. I am currently leasing my Sorrento and after driving the vehicle for the past 4 months I definately consider leasing or buying another.Sincerely,John Mangini

reillycomm

Mar 26, 2011

The recent purchase of a new Kia Soul at Lev Kia was the best car buying experience I ever had, and I've experienced many. From the initial conversations with showroom staff to the paperwork signing and pickup, we could not be happier with the treatment and the overall customer-centric attitude we enjoyed. And believe it or not, we did enjoy the process!Phil Ohanian was our sales person, and was superb. He encouraged us to drive as many of the models we were considering as we had time for, and he answered our questions honestly. If he didn't know something, he was able to say so, then chase down the answer for us. When we came back for a second visit, he had taken the time to assemble the cars that we were considering together in the parking lot to make it easier for us to compare and to test drive them.Both Phil and Bill (who handled the finance approvals and loan arrangements) were incredibly helpful in explaining the options for financing and the available incentives Kia was offering. We never felt pressured to make a decision, there was absolutely no "what can we do to get you to buy today" routine, and no lengthy explanations about the dealership and how great they are. In fact, the attitude was very humble and service minded. We felt as though we could walk anytime with no pressure or games.I whole-heartedly recommend doing business with them, and we love the new car they helped us to buy and to be comfortable with the decision. We especially appreciated the service, sincerity and post-sale service we experienced with our salesperson Phil Ohanian. I wish all car dealers and all car salespeople were like this!Michael Reilly

hanbanan

Mar 25, 2011

When it was time for me to get into a quality used car my dad suggested I visit the Lev Kia website. He has purchased several late model used cars from them over the years and has always been happy with both the quality and service. I found a beautiful low mileage Acura TL on the website so I went to see it. I was greeted by a courtious salesperson who showed me to the car and proceeded to tell me about. I was impressed by his knowledge of the car as there's alot to learn about a car like this. He brought me the keys and told me to take it for a ride. Needless to say I fell in love and agreed to purchase. I had done some homework on prices for the same year, make and model and my final price was an excellent deal. The close went smoothly and I've been happy since. It was an overall enjoyable experience. I will recommend them to my friends.

Santiago01754

Mar 25, 2011

I was looking for a Soul in Alien green and manual transmission and was having trouble sourcing one until I ran across Lev KIA. I called Tony and in a few days he found what I needed. He then made me such a good deal I'd have been embarrassed to haggle further. Because of the deal he put together I added all kinds of options I might have otherwise taken a pass on. He made sure the car was delivered on time with all the options installed, introduced me to all the other department heads and spent over an hour familiarizing me with the car. We've had a few follow up calls and I could not be more pleased with Lev KIA!

sylbluecloud

Mar 24, 2011

I've been there last week, and the experience has been the worst ! The salesman probably from Asia did not know what salesmanship is about. I almost bought KIA Forte from another dealer, but thinking that I should buy Kia Optima, I had come to this place.Well, it turns out that he really pissed us off. I always intentionally pretend that I am not interested in buying a car, and I observe the reaction from a salesperson. Well, he doesn't speak clearly, listens clearly, and I assume that he thought that I was not interested in buying a car, so he did not seem to care about trying to sell the car with courtesy. To make the situation worse, he didn't dress up properly and he even seemed rude.To keep the communication going, when I mentioned communicating by email, he said in a rude manner like 'i don't know ur email', and then a long pause. So I had no reason to communicate with this dealer anymore, and I'm checking out other branches. Please know that customers buy from a salesperson who doesn't give up and keep the politeness and courtesy.I know not all salesman over there are not like that, but it only takes one, single bad experience to get the overall impression.

walkaboutfarm

Mar 23, 2011

stopped in to just look, found a salesman there i use to deal with 16 yrs ago, and bought the forte 5 door from Phil Ohanian. showroom was clean and everyone was very friendly. the restrooms were exceptional. so was the service. will recommend to everyone.

ssawyer0028

Feb 19, 2011

Thank you!I was able to lease a new Optima from this dealership with zero Kia experience. From start to end, the sales team and management team was responsive to my needs. There was an issue around paperwork (not related to the dealership, but the factory/distribution in CA) and they worked through it quickly and efficiently.So far, so good.

Duanedens

Feb 14, 2011

It would be impossible for me to fully praise this dealership in this short space. From the moment I walked to the moment I drove away in my new KIA, I was impressed with the professionalism, friendliness, and informative staff. At no point during the purchasing process was I not informed as to what was happening and what I could expect. Burt worked extremely hard on my behalf to obtain a loan with the lowest interest rate possible. I was truly amazed at what he accomplished.Tony my salesperson ensured that the delivery of my new Kia was enjoyable and informative. I was even introduced to the service staff who seemed almost as excited as I was about my new Kia.The staff was so friendly within minutes I knew everyone on the floor and we chatted about everything from cars to food.I have purchased many new vehicles in my life, but never have I had an experience as wonderful as this one.If you are thinking of purchasing a Kia ..get to these folks fast! They are the best. If you happen to be the owner of Lev Kia, thank you for hiring such terrific folks.

jamesadelson

Jan 30, 2011

Very positive experience with LEV Kia, and with my salesperson, Tony Doheny. From the first visit on, Tony was very knowledgeable about the car (Kia Sorrento), and diligent in following up with any additional information that needed to be investigated, such as specific questions on the vehicle or inquiries about vehicles with particular option combinations. Tony and his colleagues worked to get me the deal on the vehicle that I was looking for, and were much more specific on prices than another Kia dealership that I contacted. Tony was responsive without being pushy. I've now had the new car for about a month, and have had a couple things to call about, and Tony has been every bit as courteous and thorough after the sale as he was before the sale. My contacts with others at the dealership, including the Sales Manager, Business Manager, and Parts Manager were also very positive.

Hed10ges

Jan 23, 2011

Phil was very attentive to my needs for a new car. I've now purchased two vehicles from him and he made sure I was happy. He explained all the features of the car each time and answered all of my questions. He is not like other salesman. The other people who were in the dealership were also very helpful. They have both the best vehicles, and the best prices too. It was a great experience and I have told all my friends who are looking for a car to go and see Phil at LEV Kia of Framingham.

jbeloff

Jan 22, 2011

We have now purchased two vehicles from Lev, and we could not have been happier with the experience we had. Ken and the rest of the Lev sales team were super to work with, and they gave us a fantastic deal on two great cars! I highly recommend Lev to all who are in the market for a new car.

MuffinMan

Jan 17, 2011

My neighbor introduced me to Phil Ohanian at Lev Kia. Her exact words were "he's not like the usual car salesman". So I went there to find out for myself. 3 SUVs and 2 cars later, I guess you could say I agree. I've bought many cars and trucks from many different dealers over the past 25 years but I only trust one. Warren, in the service department, along with Phil and Bert in sales, makes this dealership the best I have ever dealt with. The feeling of being prey to the "art of the deal" is non-existent at this dealership. Currently I have a car and a truck from here and when the time comes to replace them I will be heading directly back to Phil.

Lea Swift

Jan 17, 2011

Working with Tony was the easiest time I ever had working with a car salesman. I felt no pressure at all, and everything went smoothly. Even when Tony needed some certain paper work from me he was very patient. I would also like to add that i called the Lev Kia several times and the receptions was always kind...Lea Swift

LLRoberts

Jan 17, 2011

I purchased my Soul at the end of 2010 from Phil. I worked with Phil when I purchased a used car from this location a couple of years ago. When making the decision to trade in my JEEP for a more economical vehicle, Phil was helpful in providing all the details necessary to make the right decision. I am very happy with my KIA Soul, I love to drive it and the fill up at the pump is much easier to take when on a budget. The sale experience was terrific; Phil is very knowledgeable, professional and a pleasure to deal with. The Lev KIA Management Team made the vehicle purchase and trade in process a smooth transaction. I also use the LEV KIA Service Department for all my service, they are very friendly and helpful with all transactions, you bring it in, and they get it done!I recommend LEV KIA to my friends and coworkers whenever I get the opportunity.

rpm2010

Jan 16, 2011

In December 2010, I purchased a Forte at Lev with Tony Doheny. I am 55 years old and this experience was perhaps the best car buying experience I've ever had. Tony was helpful, responsive, knowledgeable, low key, and most important, honest. Tony and Lev Kia did what they said they were going to do when they said they were going to do it. There were no surprises, only very good customer service. I highly recommend Tony and Lev.

garysmall

Jan 15, 2011

I have written a review regarding the Kia Soul on Yahoo Auto, and place one here to recognize the unusual experience of feeling welcomed not only walking into the dealership with a purchase in mind, but to also acknowledge the quality of service that followed through the purchase and beyond. Sure, there are some glitches; going on round three of repairs to find out what is causing the irritating ticking sound of metal on metal somewhere behind the dash panel when the Soul gets to 65 miles/hour, but they do keep trying. Over-all there is a sense of being listened to, and not being taken for a ride while trying to purchase one. Tony greeted me at the door when I first appeared, and stayed with me through the process and beyond. Helpful with defining what I was looking for, and discussing the positives and negatives of each style, Tony and the others at the dealership were not afraid to talk about the weaknesses of the vehicle as well as it's strengths. This was a novel experience, after the experiences at Honda and Toyota dealerships who seemed to feel they were offering the best there was and there was no need to see a customer as more than a wallet. Tony let the vehicle sell itself, and it did. The closer did not pressure to purchase after market add ons, or un-needed and useless charges like cloth protection, rust proofing, or etching the vin #. Projections of cost were accurate, and coming in with my own finances had no effect on the ultimate cost. After purchase, Tony and the dealership has remained in contact, and with a problem, has promised to stand behind their product and promising my satisfaction with results. Their actions so far have followed that promise. I recommend this dealership highly, and that does not come easy. I am one serious pain in the posterior when it comes to being a customer, and have high expectations of both the people I deal with, and the products I purchase.

jfriedmanlex

Jan 15, 2011

Bought a used 2007 Kia Optima. Very friendly and very helpful service from Tony Doheny. Answered all our questions, helpful on test drives, everything very low key. The car is in terrific shape. Financing also handled very smoothly. Overall an excellent experience.

erikdamm

Jan 14, 2011

I walked into Lev Kia completly blind, without a clue. I knew what kind of car I wanted and that was about it. Tony (and the entire sales team) was extremly helpful, understanding, and patient. Even after the first deal fell through, they still wouldn't give up on me, and they found the car that was right for me. I am extremly happy with my new car, and look forward to giving them my future business.

wonderwoman

Jan 14, 2011

Warren is not only polite but very professional. I have always trusted his level of skill and knowledge when my car is under his care. I have, and always will recommend this dealership to many of my colleagues and my customers. Having had negative experiences with other businesses, it is always refreshing to know that you can rely on affordable, professional and friendly service at Lev Kia in Framingham.

SteveBlanchette

Jan 14, 2011

The sales and service organization at Lev Kia, formerly Midway Jeep has been outstanding to me over the years, I have purchased over 12 vehicles at Lev Kia . Ken Russian have great product knowledge, provide the eptiomy of customer service and have always delivered good value to me in terms of quality product at a very fair price. The serice organization has also been excellent under David Maronne and Warren Rios.

jerodrigues

Jan 14, 2011

I was very pleased with the help I received at this dealership in finding and financing my new vehicle. I got the options and ammenities that I was looking for within my price range! Ken was very attentive in listening to me and this resulted an extremely positive experience.

gjp2424

Jan 14, 2011

I purchased a 2007 Honda Accord from Lev Kia and Ken Russian and I could not be happier. I have owned more than a dozen cars and each buying experience has been unique, and often times, a labor intensive process. Ken is by far the best sales professional I have worked with. Ken is extremely knowledgable, easy going and accommodating. I liked the way he just let me be, was never pushy, and was completely appropriate in his gentle, yet consistent follow-up calls. The vehicle was priced right, the car was delivered in perfect condition (clean, up-to-date oil change, etc...), and the paperwork took 10 minutes. That alone was worth the entire experience. I hate being trapped at a dealer for hours, negotiating, completing paperwork, bouncing from place to place. Lev Kia has it right and seems genuinely respectful of your time. Prices were extremely competitive, quality was high and service excellent. Perhaps the best recommendation I can offer Ken and the dealership is that I will not hesitate to recommend you to family and friends, and in the future, as additional car needs arise, I will look there first for a match to the vehicle I am looking for.

asavitzk

Jan 14, 2011

My first new car in about 13 years and it was a nice experience. Found the car I wanted (a Rio) online and emailed the dealership. Tony called me that morning and we scheduled a test drive. When I got there we found out the one I wanted was already sold but there was one other available so we took it out in the snow and I bought it that night.The only real downside is that while the tires are generally fine I think I'll be adding snow tires next Winter - the car is just too light for snow driving on all-season tires. Also, I felt a bit stupid when I couldn't find the trip-ometer reset button without having to reference the owners manual! (It was hiding just out of my field of view behind the steering wheel.)I used to drive a '97 Toyota Corolla and the 2010 Rio is a little smaller and gets similar mileage. The value of the Rio is superb though - I got a lot of car for not much money.

Marlborough01752

Jan 14, 2011

Tony was very helpful and patient with me during the process and with the holidays and snow storms he was very accommodating with my schedule. Of all the dealerships that I contacted through email with car inquiries, Tony from LEV was the first to get back to me and helped me lease my new 2011 Sorento. The entire experience was great and the team at LEV Kia were very friendly and helpful and made what would normally be a very stressful time, easy and comfortable.

CJGEARY

Jan 14, 2011

By far the best exerience I've ever had buying a car. Working with Phil was a pleasure. He was well informed and open to all of my questions. LEV KIA will definitely be the first place I go next time my family needs a new car. I would like to thank everyone at the dealership for making my experience a great one!

TLowner2005

Jan 11, 2011

When I had recently had to replace one of my vehicles quickly and affordably I went directly to the Lev Kia website to search for a moderately priced, late model, low mileage car knowing that I'd have a good chance of finding the perfect vehicle. I've purchased my last 4 vehicles from this dealer and have had nothing but the utmost satisfaction with both the product and the quality of service their team provides. Sure enough I found several Kia Optimas to choose from. I got a great deal and was able to pick up the car within a couple of days of making the deal. I will continue to rely on John and the team at Lev for all my future purchases.

Cat0796

Jan 10, 2011

Phil and Bill from Lev Kia were extremely helpful in finding our 2011 Sorento. We went in expecting to walk the lot with no anticipation of finding our new car that day. Phil made sure we were informed, answered all of our questions and guided us to the vehicle that met all of our needs. We felt extremely comfortable with Phil and did not feel any pressure. We were encouraged to take our time with the test drives and see the one we liked best several times. It was the easiest car purchase I have ever experienced. In the past I have had a "typical salesman" schmoozing but Phil was an absolute pleasure to deal with. Bill was very helpful in making sure we had all of our paperwork together and what our available options were for financing. He was also great to work with when we had to return on Phil's day off for our trade in appraisal and drop off. I have been recommending Phil, Bill and Lev Kia to everyone!

gbrousseau

Jan 10, 2011

This dealership was very easy to work with. ZERO pressure. Phil the salesman was very courteous and helpful as was Burt who did the financial side of the deal. I bought a used Subaru which was priced on line pretty aggressively but had some dings in the body panels. They said they would have their body guy look at it and do his best. When I came to get the car it looked fantastic! Overall one of the best car buying experiences I ever had.

petemelcher

Nov 3, 2010

I compared five different vehicles after my Chrysler Town & Country died. The Kia Sorento had the best quality and price. There was no sales pressure or tactics. Simple friendly service and a good deal sold me. Very good experience. Highly favorable.

JeepGuy01721

Nov 2, 2010

My family has done business with Midway for years and the service department never disappoints. I know that I am going to receive honest and upfront answers when I deal with Dave. I appreciate that there are never any surprises when I come to pick up my Jeep. He always keeps me informed if he finds something other than what we had talked about when I leave my Jeep.

CorollaGirl84

Oct 19, 2010

This was my first time purchasing a vehicle from a dealership, and I couldn't be more pleased. The sales person led me straight to vehicles I was interested and helped me find the perfect one for me. I never felt pressured to spend more money or to buy something I didn't want. It was a very relaxed environment. My sales person was very helpful in answering all of my questions and making me feel more comfortable with my purchase. I am very happy with my 2010 Corolla Sport, and if I ever need another vehicle I will definitely go to LEV KIA.

TLowner2005

Oct 18, 2010

I recently purchased a 5 year old Acura and couldn't believe the level of treatment I received from Sales, Service and Auto Body. They treated me like I was purchasing a brand new luxury car. On first inspection they pointed out things like a couple of door dings, a glass chip and even the driver door catch that would all be remedied before I could pick up the car. These things were so imperceptable I would never have noticed. Clearly they were ensuring I'd be 100% satisfied after I left with the car instead of me noticing later and having to bring the car back. Everyone was courtious, respectful and knowledgeable. I will purchase from them again.

nancyb

Oct 18, 2010

I had a very positive experience at LEV Kia and will certainly go back. LEV Kia has a very pleasant atmosphere, and I felt no pressure at all.Phil and John were both very helpful in answering all my questions about my KIA Sorento which I absolutely love!I also plan to service my Kia at LEV. After having a very minor problem with my Sorento a couple of months ago, I was able to get it serviced and the problem resolved within a couple of days. I was very impressed with the professionalism that both the Sales and Service teams at LEV showed me.

LagunaSeca4fun

Oct 18, 2010

We are very pleased with the Sorento SX we bought from Lev Kia. Thought I should share some of my comments that I had passed on to the management at Lev Kia. We had been looking at small SUVs but they were just that.small. my wife had become accustomed to the space that her Mazda MPV had provided and loved the ability to occasionally carry 7 passengers, so the Sorento really filled that need. PLUS, it is such a sporty looking vehicle, even my 17 year old daughter wants to be able to drive it to school to show off to her friends, which she did this morning!We took it up to Vermont this weekend, looking at colleges for my daughter. The ride in the front and back seats was terrific and the handling quite solid and secure. Excellent navigation system, sound system and love having the satellite hookup. Was able to listen to the Patriots game on the drive back! I am discovering more and more marvelous details about the Sorento that make it one of the best vehicles available. The value that is in this car should put it in a price range above $40,000, but it is just over $30,000.... a great deal. Im loving it!.

jrparry01450

Oct 16, 2010

I visited this dealer because of an ad on their website for a used Kia Optima. Ken was my sales person and we were able to reach an agreement on the price of the car. I signed a purchase agreement and left a deposit on the vehicle. The agreement was pending an inspection and approval of the vehicle by my mechanic. My mechanic reviewed the vehicle and gave me a list of several issues that needed to be fixed. One of these issues was that the vehicle required two new rear tires to pass inspection. I gave the dealer my mechanics recommendations and required repairs, Ken said they would take care of it and I could pick up the vehicle in 1 week. 3 days later I received a call from Bill - he informed me that there was not enough "margin in the price of the vehicle" to put on two new tires that matched the current tires on the car. He offered to buy one tire if I agreed to pay for the second. I told him that was not acceptable and told him that they could either take $500 of the price of the car and I would buy the tires on my own, or put on 4 new tires that were less expensive, but still of comparable quality, so that the car would have 4 matching tires. Bill told me that was not an option as that would still cost too much, and that I could either wait for them to "find" two used tires that had enough tread left on them to pass inspection or they would give me back my deposit. Needless to say I walked away from this deal. I would be wary of buying from this dealer, in my experience, they are dishonest do not live up to their promises.

Patti T

Oct 15, 2010

I purchased a 2011 Kia Sorento in late September. Ken Russian was an excellent salesman very courteous, patient, and very informative about the company and the vehicle. I test drove both a 4 cyl and 6 cyl Sorento, ane went with the 6 for more power. Ken made the purchasing experience very easy, without any pressure. Ken explained, in detail, all of the functions of the Sorento when I picked it up. I signed the papers at 8:00 p.m. on a Tuesday, and picked the Sorento up at 6 p.m. on Wednesday. The trade-in amount that I got for my Honda CRV was also reasonable - and they didn't try to low ball the price, as a lot of dealerships do. Bill Kelly, who handled the financing, was also very warm and personable and explained all the paperwork to me so I understood what I was signing. The price was right and the financing was very appealing.The location of this new dealership in Framingham, MA is also perfect for me, as it is only a couple of miles from my house and only a mile from my work which will make it very convenient if I ever have to drop the Sorento off for service. My only suggestion for the dealership would be to paint the area around the parts counter!I would highly recommend buying from Lev Kia.Patti

rob8here

Oct 8, 2010

I've had *really* bad experiences with dealerships, so I was on-edge and worried about replacing my old Audi. I can remember lots of dealership experiences where I asked a question, and the salesperson would launch into this long speech, totally deflecting the question and making me feel like I had entered some parallel universe where words had different meanings (like the words "price" and "additional fees", for example).In fact, the first few dealerships I went to this month were of that "parallel universe" style. I'd ask about price ranges, and I'd get nowhere when I told them that "No, I was not going to buy today."I was pleasantly surprised by my experience at Lev Kia. From the time I sent email to them asking about the Sportage, I got quick and polite answers. No one was pushy. Ken answered my questions directly and explained everything. And for the first time ever, the numbers we discussed at the beginning were the numbers that came out at the end. The people I met there were all helpful and responsive, and were flexible (I didn't have the Title of my car with me, and there was no problem bringing it the next day). I love my new Kia. I haven't been over to their Service Department yet, so I don't know how good they are on that end.

pleasedconsumer

Sep 22, 2010

Went to 2 other Kia dealers in search of a new car. Lev Kia offered the best price by far. The salesman (Tony) was very knowledgeable on the vehicle,thoroughly answered all my questions and was a joy to work with as was the mgmt. staff. I would highly recommend.

tiamar

Aug 23, 2010

After dealing with typical salespeople at car dealerships, we felt tapped. I didn't want to have to sit through negotiations and the accompanying BS that goes with it. We walked into Lev Kia and it was different right from the start. Phil was friendly in a natural and warm way, not in a pushy "I am going to sell you a car" way. We went through the numbers and it was easy and effortless. We came prepared and knew what we wanted and Phil more than met us halfway. In fact, the entire transaction was so great, we left with two cars! If you are looking to get a new car and don't want the hassle, but want great service and a great quality product, Lev Kia is the way to go. I would and I have recommended both Lev Kia and Phil to many people already. Thank you again for a memorable experience. All car dealerships and car salespeople could learn from the way that Lev Kia treats their customers.

bostonsupernanny

Jul 31, 2010

Hi all!After saving and procrastinating for a few months, and having a few brief (under five-minute) car dealership visits (left b/c of poor customer service) I found this gem in Framingham. Had no idea purchasing/leasing a car could actually be so pleasurable. Wow.I walked up with my folder of info, with fists clenched, expecting what I'd found elsewhere...pushy salespeople with shoddy attitudes, but not here. Ken walked up very approachable, friendly, direct and knowledgeable. Not pushy in the least bit.After test driving the car I liked, I decided that Ken should certainly have the commission because of his demeanor so I entered into a lease agreement. Hadn't been planning on leasing a car today but it all felt right. Working out the finances went smoothly as Burt, the sales manager, was also friendly and easy to work with.I'm a happy lady and spreading the message on to all who will hear me. It is rare to find such commendable customer service these days, so I'll sing Lev KIA's praises to all who will listen :)Happy car shopping!

Andria

Jul 29, 2010

Our experience with Lev Kia has been wonderful. Phil Ohanian was a pleasure to work with when shopping for our new car. He was friendly, answered all our questions honestly, and didn't pressure us at all. The car pricing was extremely fair (we checked Edmunds before we went in). There was a minor problem with the light gray upholstery on the cara couple of spots on the back seatthat they twice attempted to remove before we drove the car off the lot. They finally just replaced the entire back seat for us to solve the problem. We feel we got a lovely car at a great price and appreciate the level of service we've received from Phil and the Service Department so far. We would certainly recommend Lev Kia to anyone shopping for a car/SUV.

indoam

Jul 23, 2010

This customer highly recommends Lev Kia for service and repair to his friends and family.Repairs to his Kia vehicle were performed to his Kia vehicle in a very friendly, timely and professional manner to his complete satisfaction.Sincerely,Victor Wardenaar.Newton MA.07/22/2010

nadrojmot

Jun 30, 2010

We were treated in a most friendly manner from the moment my wife, son and I walked in the door. Never once were we pressured to buy anything, Mr Ohanian took great pains to satisfactorily answer all of my many questions. The result, I got the car I wanted,reasonable terms and the best warranty in the business. I short, a very successful sale, all winners, no losers.Thomas E. Jordan

kaths

Jun 11, 2010

From beginning to end their service was friendly, helpful and courteous. They made buying the Kia Sorento a very pleasurable experience. We are very pleased that we stopped and inquired when we first saw the car in their lot. I will receommend thisdealership to friends and family who are looking for great buying experience.

kmabird

Jun 2, 2010

Very good experience buying from this dealership. Not like the others that I had dealt with. Very comfortable, relaxed settng. We ordered a couple extra things for the car and the people in the parts deprtment were very knowledgeable and helpful.

cnicoara

May 27, 2010

I recently purchased a used 2008 Kia Sedona minivan. After doing a lot of research and visiting few dealerships I came across Lev Kia of Framingham. It was the best experience I've had buying a car. I had the pleasure of dealing with Phil and Burt. They were both very helpful and very professional. During the test drive I noticed that the minivan had some things that needed attention. Phil assured me that by the time I come back to pick up the vehicle all the concerns I had about the vehicle will be dealt with. He was right - the Service Department took care of it. My wife and I are very satisfied with our purchase - nice vehicle, good price, good financing terms, professional staff, nice ambiance, clean facilities. I will definitely by my next vehicle from them and I highly recommend this dealership.Thank you PhilThank you Burt