Used Cars for Sale at Leo Martin Chevrolet in Lake Jackson, TX

rikyrinn2

Jun 22, 2016

I went to there service department today for my last time.I'm going to drive triple the miles to go somewhere else. And I wont buy a car there anymore.

Brian Allen

Jun 17, 2016

As always, Charlie took care of me and the work was done quickly and the communication was great. He is an asset to your company. Whenever I have work done on my personal car (Chevy Camaro SS) or any of my company fleet vehicles (six Chevy Tahoes) I always ask for Charlie in the service department because I know I am in good hands and he will take care of me and my employees.

frances.h.schultz

Aug 1, 2014

A huge Thank you to Steve Lloyd for helping me with a warranty issue on my 2011 Cadillac SRX.My car was being serviced at another dealership and was 300 miles over my bumper to bumper warranty. The OTHER dealership would not budge from the $1875 cost to fix my car. Steve gave the the 800 number to CADILLAC WARRANTY and to make a long story short...they AGREED the work should be covered!!! Saving me $1875!!!LEO MARTIN has the best employees for going over and beyond for customers!

BruceFranks77566

Jul 25, 2014

Every time our Trail Blazer requires service (and that is quite often but that's a whole other post) we have taken it to Leo Martin Chevrolet - Lake Jackson as that is where we purchased the vehicle. I figured that meant they knew it best and could service it best. Wrong assumptions on my part. Our latest experience, dropped it off to change out a bad cam/actator valve and replace the track on the front passenger window. They had the car for a week and only fixed the cam/actator valve. Window track not replaced. "Person that does that is on vacation". You couldn't tell me that when I dropped it off? You have no one else qualified to perform this work?Upon picking up the car, the fuel gauge no longer works. "Not our fault; it just went bad. We'd be glad to order you a new one and get it installed". So now our original "$330" job (warning - the job cost they quote you is parts only), has turned into a $1,000+ job.They can change your oil (although I will no longer even use them for this) but do not trust Leo Martin Chevrolet Service for ant significant other work. They are slow, poor quality, will brake other things during their work, and not take responsibility for what they caused.We also will never purchase another automobile from Leo Martin Chevrolet.

jadamsroj

Jul 16, 2014

just purchased a used car. salesman offered three cars that fit my needs. nice presentation of each and answered all questions. got down to only two to choose from. no pressure, was rtold to choose one and if i decided in a few days on the other one i could change my mind. GREAT PLACE AND PEOPLE TO DEAL WITH.

britS

Apr 15, 2013

Our salesman, Frankie, did a great job at promising things to get the sale. When it comes down to what we agreed on (free oil changes because the car didn't have a key-less entry and the dealership couldn't put one in) he won't return my phone calls and hangs up when I do get him on the phone. I am disappointed in his overall customer service. He has been dodging my phone calls for two weeks. I've had to call him several times and left him numerous voice mails to please return my phone call and he never did. I got a text message from him saying "He still not here, it will be Monday." Well, Monday has come and gone and he fell back on his word, YET AGAIN. I will not be going to this dealership nor will I recommend it to anyone. I am very dissatisfied and disgusted with the lack of attention my situation has been handled.

txgirlcop

Jan 20, 2012

Took my car in for warranty work. They kept it for three days and never even ordered a part because the service manager was not there. Finally, after they did order the part, i never heard from them. They never called back and wouldn't return my calls. When i finally did get in touch with Steve, the service manager, over a week later, he told me that they would not do any work on my car because i had filled out a customer service survey, and they were not happy with my survey answers!! how can a Chevy dealership refuse to do work on a car under warranty just because of a survey that you were honest on? GM shouldn't send out these surveys if this is what happens to customers who are honest on the survey!