Used Cars for Sale at Land Rover New Orleans in Metairie, LA

Investor123

Nov 16, 2016

My brand-new vehicle has been in the service department twice. The first time around they did not have a loaner vehicle that could've been issued and told me to come back. I waited another week in my vehicle sat for almost 2 1/2 weeks and the problem still has not been corrected. I cannot begin to tell you the lack of communication, expertise and professionalism this place try to pass off. I would never recommend anyone going my brand-new vehicle has been in the service department twice. The first time around they did not have a loaner vehicle that could've been issued and told me to come back. I waited another week in my vehicle sat for almost 2 1/2 weeks and the problem still has not been corrected. I cannot begin to tell you the lack of communication, expertise and professionalism this place try to pass off. I would never recommend anyone going here to fix a issue.

focusboy

Jun 30, 2015

I purchased a LR3 from here 3 years ago and because of the service never go to get service. Recently I have them a chance when my insurance sent it there for a repair. And low and behold the service manager handled me like sh**. They fixed the cars and minutes after driving over the lot I was broke down by the side of the road. He said you have to get it back to us and if its our fault we would take care of the cost later. When as if I could have a car ready when I got there I was told we would put in a call to the rental company that the best we could do. We I go to the dealership its not only about the car anymore Its the service. No one wants to spend money where the service it sh**. And what's crazy is I was talking to the manager..

rover70130

Oct 11, 2011

absolutely terrible servicethey are just plain all rude but do they need to be that stupid?never fixed problem right. total bad attitude with no knowledge or whatsoever.yes, i've been bringing my 100k rover for worthy of tata service just because there's the only dealership in town.

patrick12

Apr 25, 2011

I have purchased two vehicles from this Landrover Dealership. Not only is the Sales Staff knowledgeable, helpful and friendly but the Service Department is excellent as they are quick to call and remind me of scheduled maintenance, as well as setting up appointments at my convenience.Overall great car with a great dealership

gumboking

Apr 23, 2011

Have purchased 38 new vehicles from Land Rover New Orleans. Each and every sales and service experience has been a pleasure. Staff is extremely friendly and helpful throughout the ownership experience. I have come to know the entire staff very well and am always delighted to do busienss with them or recommend them to my friends. They are a fine representation of the Land rover product.

jon7089

Apr 22, 2011

Great experience all around. Employees worked around our schedule and took care of everything. The salesman took the time to make sure we understood all the bells & whistles. They entire process was very personal and I am loving my 2011 Supercharged Range Rover Sport. JM.

toniherman

Apr 20, 2011

I have been owning a Land Rover Discovery for over 10 years. I always get prompt, helpful, friendly service everytime I take my car into the shop. I never have a problem with the services performed and they are always quick and convienent. I would highly recommend Land Rover of New Orleans and their services to anyone!!! Thanks for years of great and helpful service.

LovemyRover

Sep 7, 2010

Land Rover New Orleans is the worst experience I have ever had involving an auto repair. First the vehicle was not fixed properly (engine Light on) ,remaining after repair. Then a hose that had disconnected to perform the work (plugs and tune up) came loose a short time afterward. They then wanted a small fortune to repair what they had not connected properly in the first place. I had the vehicle towed to my normal mechanic, and for $40 DOLLARS he repaired what they deemed as failure of multiple items not related to their initial repair. My engine light is still on after about $1200 dollars worth of nothing from Land Rover New Orleans.Contacted BBB and after several weeks was finally told that we can't please everyone, so best of luck to you.All can be collaborated if need be, so am just trying to let other people know my experience at Land Rover New Orleans.