Used Cars for Sale at Kia of Coatesville in Coatesville, PA

Jmarie

Sep 6, 2016

Great experience super nice salesman not pushy at all, very comfortable and i highly recommend, go see Marvin for your next car, you wont be disappointed!

BLESSINGS FROM ABOVE

Aug 22, 2016

door greeter wonderful smile Mr. Sharif I love your knowledge experience and patience with all my questions and Mr Tom THANKS for A great team

Ann

Aug 21, 2016

A great buying experience where the employees care about me the customer!

Charlean

Aug 9, 2016

They were quick and helpful!! Made me feel real confident of getting into my new car!! Wouldnt go.to any one else ;)

Blondie

Aug 4, 2016

Never again will I go to this dealership. This was the worst customer service experience I have had in my life. After being there for 7 hours, I asked Jim for some help so that I could get out of there. He pushed me off and said I will just have to wait. Regardless, it was a saturday, but no one should be there on a saturday for 7 hours. Jim wasnt even helping anyone out, he was just smoking cigarettes outside. I ended up buying a Jeep at Jeff Dambrosio in Downingtown. Real glad I went there, the customer service was amazing, got to meet Jeff Dambrosio who is an amazing guy. Everyone is so friendly at that place.

Paulaanddwayne

Aug 1, 2016

I've work with Sharif for almost a year and he worked very hard to get a deal for us. He was well knowledgeable and helpful tonall of our needs.

Rs

Jul 30, 2016

I had a warranty problem, they installed the timing belt backwards, broke 22 parts before I could get to another dealer that knew how to fix my Forte. Return calls from owner Jim never happened, he don't care!!!

KiaGirl2016

Jul 22, 2016

My husband and I went to Kia of Coatesville on a whim just to see what, if anything, could be done to help us get another car. Sharif greeted us with a smile and was ready for us. Sharif took the time to explain things to us as far as how to improve our credit. He was always insisting that we could reach out to him if we had more questions later on. The process of buying a car is long and I was feeling defeated. I was feeling like things aren't going to work out for us, but Sharif kept making sure that we were okay by asking are we okay and saying things will work out for us. And they did!! We ended up in a 2016 Kia Optima in a sangria color!! Sharif went above and beyond his duty to help us and everything he did was greatly appreciated. We will definitely go back to purchase another vehicle and Sharif will be the man to see!

Lish369

Jul 21, 2016

I just want to start by saying if you want a deal done go to sharif at Kia of coatsville!!! I didn't think it was ever possible for me to get into a car let alone new one! He is super patient and will go over everything with you. He also makes sure you get best deal possible! He's not pushy! You get walked through everything ever step of the way!!! I highly recommend seeing him! The customer service over all is amazing at this Kia dealership it was worth the 45 min drive!!!

Enthusios

Jul 20, 2016

I have bought two cars here and co-signed for a third. Sharif is the best! I will be definitely be back at trade in time!

Mary

Jul 19, 2016

Sharif exceeded my expectations. My visit with kia was my first attempt at getting a new car. I'm very happy with my experience with kia. I highly recommend this dealership to first time buyers.

Grace1960

Jul 18, 2016

I went to Kia Coatesville after they helped a family member get approved my credit was very poor Sharif worked so hard to get me approved I was amazed at just how hard he really kept trying to get me approved the entire staff was courteous and upbeat the environment was just pleasant I have never had the customer service I received at this dealership....I recommend if you are in need for a car please stop in or call.....COATESVILLE KIA IS THE ABSOLUTE BEST

PatrickWallace

Jul 18, 2016

I purchased 2 vehicles from this dealership and to say I would highly recommend them and Mr. Sharif Aly is a major understatement. Personalized service, attention to how YOU like to do business and deliver on their promises.

Dena Huffman

Jul 16, 2016

Sharif was great to work with. He did everything he could to make the deal happen and I walked out in a brand new car!!!

Wonka

Jul 16, 2016

I never imagined I would be approved for a brand new car.Sharif from KIA of Coatesville sure makes miracles happen !!!I love my 2015 KIA Optima !!!It's my first ever brand new car and I love it !I can honestly say that Sharif is very passionate about his career and I wish him the best of the best. He truly goes the extra mile to get you approved. I would definitely recommend this dealership to anyone looking for a new or used car.Just go in and ask for Sharif, he will definitely find something for you.

AndreaK

Jul 15, 2016

I was looking for a very specific car within a tight budget within a short time frame. Sharif responded to my inquiry the same day and within an hour had located the perfect car for me and made a personalized video to give me a virtual tour before I made the hour drive to the dealership. He really went above and beyond in making the effort to not "just sell a car" but to make sure everything was right for me. He is extremely knowledgeable about the Kia brand - models, history, value, current market standing, etc., is personable, friendly, and accommodating. I truly felt like he had my best interest at heart, which is rare to find. I love my car, I am thrilled with the experience, and I highly recommend Kia of Coatesville - ask for Sharif!

Amanda

Jul 8, 2016

I was recommended to contact James, I gave him a call and we set up am appointment. He was extremely helpful and made that process of purchasing my first car fun and easy. I am very happy with my 2016 Kia Forte! I would definitely recommend James to anyone looking for great customer service! A very nice dealership for sure ^_^

philad3lphia

Jun 20, 2016

I had a great experience with Sharif and the rest at Kia of Coatesville! They went out of their way to find me exactly the vehicle I wanted and made sure I was happy with it. They made sure the vehicle was clean and sharp when I drove it off the lot. Even after I had problems with my insurance company and a few other things, Sharif and the rest helped me resolve everything and worked with me to make sure I got my vehicle that day. It went much longer than I expected, but not by their fault, and they stayed as amicable and accomodating as when I first walked in throughout the whole process. Jim, the owner, came by and talked to me and made sure I was informed about everything, and I saw him at every desk, talking with every customer in there and shaking hands. It was a great experience and I will recommend both Kia of Coatesville and Sharif to a friend.

Cloudsmom6

Jun 12, 2016

Sharif is GREAT! There are not enough words to say how helpful Sharif has been to me in this purchase. Sharif was no pressure; listened to my needs and wants; showed me what I wanted to see; had the answers to my questions; and was knowledgeable about the vehicles. Even after my purchase, Sharif hasn't stopped helping me. If I have a question about the car, he's there to answer it for me.

Alex

May 10, 2016

Horrible dealer. If you want to be lied to and ran around go to this dealer. I would stay clear away and go elsewhere. They will tell you one thing and change it the next minute. There prices are allot higher than other Kia dealers and they are not professional at all

Alex

May 10, 2016

Horrible dealer. If you want to be lied to and ran around go to this dealer. I would stay clear away and go elsewhere. They will tell you one thing and change it the next minute. There prices are allot higher than other Kia dealers and they are not professional at all. I will tell everyone unknown to never go to this dealer.

Ronesha5510

Apr 23, 2016

Great Sales Men , Awesome Pricing , Works With You & I Got The Car I Wanted For A Great Price Kia Of Coatesville Is Great & Ask For Sharif Aly He's An Awesome Sales Man

Jjc1514

Apr 2, 2016

I didnt think getting a car loan at a dealership was an option. Sharif made my dreams come true and more.He is a master at his craft.

john1969feb

Mar 29, 2016

This week I was searching all over the tri-state for a safe and reliable car for my son ( he is a new driver ) I had the pleasure of working with Darrell Peterson who was extremely nice to me and answered all of my questions. I felt very comfortable with Darrell and I trusted him. He gave me great insight and Kia of Coatesville was definitely the best dealership experience that I had thus far.

tross1289

Mar 28, 2016

Sharif went above and beyond to help me get approved for a brand new 2016 Kia Forte. Never thought it would happen, but he did it!

Cville1

Mar 15, 2016

They made the process for purchasing a car for a first time buyer very quick and easy. I was very pleased with the work of Darrell by helping me purchase my first car. I would definitely recommend someone to buy a car with Ki of Coatesville.

Princess, saalee2770

Mar 13, 2016

I gave these ratings because I didn't have any problems and they both were very helpful. Without either one of them and the manager making a phone call nothing would of been possible.

Ashley1462

Feb 26, 2016

This was my second experience at Kia of coatsville. And yet again it was well worth it!! I have credit issues and SHARIF IS THE MAN to help you get approved. Always helpful!! I came here my first time and for my second car didn't want to deal with anyone else. When you have bad credit the options are very limited with buy here pay here dealerships. Leaving with a piece of junk and NO WARRANTY... i wouldn't recommend going anywhere else! TAKE A CHANCE WITH SHARIF AT KIA OF COATSVILLE

JM

Feb 24, 2016

There are other KIA dealerships closer. But I doubt any could have provided the level of excellent service we received from Sharif and the staff at Kia of Coatesville. A car is just a car. We should not live for cars...but cars do impact how we live. With that said, this is our first time owning a KIA. And the Optima we chose should be fuel efficient, safe, reliable, and I know already...it is beautiful to look at. I urge you to take a drive to Jim Sipala's Kia of Coatesville. Kia may be "the power to surprise." But you won't be surprised by their excellent service.

Dave

Feb 23, 2016

I contacted them about a car and we set up an appointment. I live about 70 miles from the dealership so I really appreciated that the info they gave me was accurate and the car was available for a test drive as soon as I arrived. We were able to make a deal and although they were extremely busy and the process took some time they kept me updated and kept checking with me to see if I needed anything. It was a pleasant buying experience, my salesman was Marvin and he was great and I also dealt with the sales manager Tony and he was great as well. My original contact via the internet was Jason and he was great as well.

Twis

Feb 20, 2016

I have been going to this Kia since I bought my Sedona from them years ago. I have continued to go here because the group of people at Kia are just so eager and willing to help in any way they can! if I have had any issue Jason has always addressed my concerns immediately! I tell them all the time...Jason is the man! He has always been extremely helpful and caring! Honestly I consider him a friend and someone you can always count on! I appreciate all the service guys and their willingness to accommodate as best as they can. I can't say enough about you guys... And Jason remember YOUR THE MAN! And thank you for all you do!

ediem

Feb 19, 2016

MY EXPERIENCE WITH SERVICE DEPARTMENT WAS INCREDIBLE....THE MINUTE I WALKED THROUGH THE DOOR JASON GREETED ME WITH A WARM WELCOME AND EXPLAINED TO ME ABOUT THE SERVICE THAT I WANTED....HE ALSO TOOK THE TIME TO HELP ME WITH MY PHONE . I HAVE BEEN HAVING PROBLEMS WITH SINKING IT WITH MY CAR....HE IS THE REASON WHY YOUR SERVICE AT KIA WORKS . I WILL TELL PEOPLE ABOUT MY EXPERIENCE...AND PLEASE THANK JASON AGAIN FOR ME !!!!

DjDave

Feb 18, 2016

Sales People Are The Best And They Are The Best At What They Do, Very Professional And Knowledgeable, I Would Recommend As Many People As Possible.Iam So Grateful

Bbailey914

Feb 17, 2016

Our salesman was nice, efficient, and personable, and Kia really went all out for us and we felt like Jason did everything he could to help us. Kia of coatesville is looking out for people like us and it's great

Marked4Success

Feb 16, 2016

Sharif was the most amazing salesman ever. His patience, knowledge of finance, and compassion for his customers was not unnoticed! He's absolutely the best!

Gemz92

Feb 8, 2016

I am so impressed with the friendlyness of my sales guy Marvin. He was there through every step of the way with helping me find something just right for me. I totally recommend anyone to stop by this dealership specifically to see Marvin Burrows.

carguy12345

Feb 8, 2016

i was spoken to very respectfully and everything was explained to me very well and every question ihad was answered fully. very great dealership. i would recommend to anyone

Poloboy610

Feb 8, 2016

Laid back approach he made it nice and easy and relaxing. Not like other dealerships that I been to before next time I need a car I'm coming right back here

Danjones19

Feb 5, 2016

I came in yesterday with a really toxic loan on my hands with the Altima i had and was just looking to see if i could get out of it and into an Optima. I ended up walking away with a brand new Kia Optima and 100x more knowledge about banking, the way these loans work and how i can give myself an advantage financially by just doing a few simple things. Not only did i gain a lot more knowledge, i also by no means was in a great situation to get a new car, but somehow Sharif was able to make it work in a way that fit me directly. Im not sure how he did it but i couldn't be happier with my new Optima and furthermore, i couldn't be more excited about taking the right steps forward financially with what i have learned. I will be back mostly due in part because of him and the services he provided. Youda man Sharif!

Queen inzingha

Feb 1, 2016

Customer service was excellent... Sharif Aly was not pushy or intimidating, he help me chose the right deal for my budget.. And the perfect car was chosen for me.

Natedoggd2

Feb 1, 2016

I went to Kia of Coatsville looking for a good used vehicle. I was met by Sharrif and he did an outstanding job sticking with the deal til it was done. He helped me get into a brand new Kia Optima which i love with mo money down just my trade. Along with the finance company they made aure my payments stayed within my budget and i was completely satisfied. Thank you guys.

Dretoney

Jan 29, 2016

Very happy with our new 2010 Chrysler Town and country. Charles Gorman was our salesperson. Was very knowledgable and took great care of us. Very happy

Sharon

Jan 27, 2016

WOW! I am very happy with my new Forte, especially in the snow. It is just possibly the best car and buying experience I ever had!

Joseph Myers

Dec 29, 2015

My man, Sharif was the true salesman in this car buying experience. He showed his stuff in being sympathetic, concerned, knowledgeable and resourceful to make this purchase happen. I will be in the Coatesville KIA family thanks to Sharif.

Happy1

Dec 27, 2015

My salesman, Jason, was knowledgeable and excited about his job and products. He worked hard to get me an awesome deal. It was a very positive experience

dstags

Dec 16, 2015

Sharif was responsive, professional and a consummate sales man. Within hours, I was in the show room showing me the vehicle I asked for while taking me around the lot to ensure I was happy with my choice. After briefly meeting, got me approved, signed, and walking out of the dealership in my new "used" car. I WILL recommend Sharif to all of my friends, family and co-workers.Thank you again, Sharif.Dan S.

Jewelz89

Dec 9, 2015

My fiance and I went to Kia with our hopes not high at all, in fact our credit is not the greatest by far, however, everyone and I mean everyone from Kia, even the GM got involved to make sure that we were driving off of the lot with not just any car but a BEAUTIFUL 2016 Kia Forte!!! We didn't have to put any money down and our monthly payments are so affordable!!! This was our first experience and we will be dealing with Kia, and only Kia from this point on!!! Robinson was our salesman and he was extremely AWESOME!!! Wonderful man with such a passion to help ppl!!! God Bless You All!!!

mjody75

Dec 9, 2015

Sharif was quick and did not waste mine time. He did what he said he do and get me in to a car. He found the best car to fit what I could get. The right color and look for me.

gdavila

Dec 8, 2015

After having a horrible experience at another dealership, we went to Kia of Coatesville. This place was a breath of fresh air! They were accommodating, helpful, quick and honest! Everything was laid out in front of us when it came to the deal! They didn't waste time and make us hassle back and forth! It was quick and easy. Sharif was amazing and such a pleasure to work with! We highly recommend this dealership! Ask for Sharif and tell him Jose sent ya!

Awsome Forte

Dec 2, 2015

AWSOME FORTE....I purchased a 2015 fully loaded Kia FORTE... Dave the sales manager supported me with getting all the popular features I wanted, and the economical features I needed. He was a very informative, friendly salesman as he showed me how to use the most important features in my Forte, He made me feel really comfortable about my purchase even after he bumped his head during the test drive. (hope your OK Dave).. :) "See Ya in my KIA "....

Chip

Nov 29, 2015

On November 27, 2015 I purchased a new 2016 Kia Forte for my daughter who is in her first year of college 5 hours from home. The Salesman Dave Koch and the General Manager Andrew Krueck worked very hard to get us the car she wanted at a price she could afford. We all know putting a child through college is stressful enough for you and them but you also want to make sure they are safe traveling from college to home. Without Dave and Andrew I dont know if we could of accomplished that. They are also very honest and that is not something that you usually get when dealing with a salesman. Dave took his time showing my daughter all the features while Andrew took a personal side and told us about a great Orthopedic for my daughters leg. They do really care about their customers because the next day Dave called to make sure we had no questions and to check how she was making out with the car. Dave and Andrew THANK YOU!!

Hannah

Nov 29, 2015

The salesman was very nice and knowledgable about the car and its features. I love my new car, it is a Soul. Can't wait to road trip with it.

Chip

Nov 29, 2015

On November 27, 2015 I purchased a new 2016 Kia Forte for my daughter who is in her first year of college 5 hours from home. The Salesman Dave Koch and the General Manager Andrew Krueck worked very hard to get us the car she wanted at a price she could afford. We all know putting a child through college is stressful enough for you and them but you also want to make sure they are safe traveling from college to home. Without Dave and Andrew I dont know if we could of accomplished that. They are also very honest and that is not something that you usually get when dealing with a salesman. Dave took his time showing my daughter all the features while Andrew took a personal side and told us about a great Orthopedic for my daughters leg. They do really care about their customers because the next day Dave called to make sure we had no questions and to check how she was making out with the car. Dave and Andrew THANK YOU!!

Jills

Nov 22, 2015

Today my husband and I purchased our third car from Kia of Coatesville. I found the car that I wanted on-line and let them know. When we arrived the car was waiting at the front for us to test drive. We do not have the best credit, but we knew they would find us financing because they did it twice before. Once again they did it. It took a little bit of time but we left with the car we wanted and did not spend more money then we wanted to. Dave Koch was very helpful and made sure we left satisfied.

jills

Nov 21, 2015

Today my husband and I purchased our third car from Kia of Coatesville. I found the car that I wanted on-line and let them know. When we arrived the car was waiting at the front for us to test drive. We do not have the best credit, but we knew they would find us financing because they did it twice before. Once again they did it. It took a little bit of time but we left with the car we wanted and did not spend more money then we wanted to. Dave Koch was very helpful and made sure we left satisfied.

DYoung

Nov 10, 2015

I have been a customer of Kia of Coatesville for about 4 years now. My wife and I both own Kia's and get our maintenance done here as well. On this particular day I brought my wife's car in for state inspection. While admiring the newest 2016 Kia Soul Plus on the showroom floor I was approached and asked if I was interested in a test drive. I had currently owned a 2012 Kia Soul base model with a couple years left to pay off but said what the heck while killing time. As soon as I sat down and got on the road I fell in love with the car but still had no intention of buying a new one. My wife's car was not yet ready so we decided to crunch some numbers and see what it would come out to a month. Well Dave worked his magic and between he and the sales manager they came up with an offer I honestly could not refuse. Hours later I was dropping off my 2012 Soul and leaving with the 2016 Soul Plus Signature Special Edition. I went from a base model that was 4 years old to a new fully loaded model for not much more a month and couldn't be happier! As far as Dave Koch, I never had a more pleasant, enjoyable experience with a car salesman before. I'd like to thank him for superb service at Kia of Coatesville and for his service to our country.

Dylan

Nov 3, 2015

Second car purchase from here and I have nothing but good things to say. Great experience from the time you walk in, until the time you leave. Dealt with Jason and Sharif mainly and they both were very helpful and not pushy in any way. If you need a new vehicle, I highly recommend this dealer.

Dguevara23

Nov 2, 2015

So let me start off by saying from the salesman to the finances person were all amazing people!!! Very easy going felt like I knew everyone for years!! Sharif made the car buying experience super smooth and easy, also fun. So thankful for everything and for getting me into a amazing car!!!!

Happy girl 2015

Nov 2, 2015

Honestly the best car dealership I have been to in a long time. I got the Best salesperson I could ever ask for, sharif Aly you are the best!! These guys will go to the end of the world and back to make sure you leave their lot with a new or used vehicle. I recommend this dealership and Sharif to anyone looking for a vehicle. I will definitely return here.

Susan Williams

Nov 2, 2015

Our Salesman Dave Koch was wonderful. We went into Kia knowing that we had less then perfect credit and no down money. Dave made everything happen. He got us into a 2015 Optima. This was our very first brand new car we ever bought. We had to sit all day to get everything done. Dave was wonderful with us and patient knowing it was taking all day to close the deal. He told us everything that was going on and did not hide a thing. We were happy to have such an awesome sales guy.If your looking for a great Salesman and knowledge of the vehicles please go see Dave Koch at Kia

Love my Optima

Oct 27, 2015

Magic did happen in the showroom for me! My deal was extraordinarily difficult due to my credit issues. Joe and Aly were fantastic in assisting me to purchase a new optima - UNBELIEVABLE!! I really didn't think I'd be driving home in a new vehicle that day!

Jennallen8115

Oct 27, 2015

My father in law and I absolutely loved working with Sharif! This was my first time buying a new car, so Sharif made sure to go over all of the details with us and took the time to make sure it was exactly what I wanted. He also made the whole process fun, upbeat, and enjoyable. I would definitely recommend Sharif to anyone looking for an excellent car buying experience!

Bill Barnes

Oct 26, 2015

Dave was informative, patient and understanding. Dave listened to me all afternoon and presented my options in a professional manner. Throughout our time with Dave, his personality remained the same throughout the process. He remained professional and easy to talk to the whole time. I would recommend Dave Koch, to anyone looking for a great car and a great guy to help them through the selection and financing process.

Karen

Oct 26, 2015

This was a great car buying experience. Dave Koch made this a painless car buying process. He answered all of our questions and helped us through this process. So much so...that we walked out with two 2015 KIA Fortes!!!! Thank you!!!!

Clarice12

Oct 21, 2015

Enjoyed meeting and working with Dave. He was kind, patient and understanding. It never felt like Dave was pressuring me. Dave listened to me all day and presented my options in a straightforward manner. Throughout my time with Dave, his demeanor never changed. He remained friendly and easy to talked to the whole time. I left the dealership ecstatic with my selection. I am really grateful that I had Dave to walk me through this process.

gsiter

Oct 20, 2015

I brought my two grandsons with me (ages 4 & 6) during the entire buying/ leasing process, Dave was great to work with and a trooper moving the car seats in and out of the cars as we test drove, and took time to interact with my grandsons making them feel at ease. He went over all the options, features, and controls with the constant noise of I-Pad games coming from the back seat without missing a beat! I was impressed!

Mommomcarole

Oct 20, 2015

I was involved in an automobile accident and my insurance carrier totaled it (much to my dismay). Went to see Sharif to direct me in what "happens next". Within a few hours Sharif walked me through everything and I drove home in my new Kia Soul. Sharif is a very sincere young man and I recommend him as your salesman when you decide to buy a new Kia. He goes above and beyond.

Jcmkia

Oct 20, 2015

Sharif Aly was a great sales person. I am a 56 year old woman and this is the first car I purchased on my own. He was very helpful and really gave the time to feel confident about my purchase. I love my vechile and he was such a gentleman. Can't say enough and will definitely recommend him to all of my friends.

axtangs

Oct 19, 2015

Sharif Aly was very informative, friendly, honest and efficient. He invested 120% of his time and gave us his full attention. He was not pushy and we never felt stressed for the entire process. He gave us a bunch of great goodies and even hid a surprise for us in the gas door that I found 2 weeks later while getting gas! Please ask for Sharif Aly! Best experience I've ever had at any dealership!

Jan2015

Oct 12, 2015

My car was falling apart. I was putting so much money in it for repairs. I had bad credit because of students loans. I knew I wouldn't be able to get approved for a vehicle. Sharif met me on the lot and I told him my deal. In all my previous years of car buying, my experience has never been this fantastic!!! Sharif made it happen...he worked very hard for me and he wasn't going to give up on me either. He went way beyond what most would do. He really cares about people and their needs. So, if you need a vehicle, no matter the circumstances, go see Sharif. If anything, you'll make a new friend! P.S. Sharif really loves what he does....and it shows!

optima4life

Oct 10, 2015

my sales guy rob rice is the man only guy ill deal with from now on he never pushed me into a car i didnt want he listened to me and only showed me the optimas like i wanted and i ended up getting a beautiful snow white 2013 optima

LH15

Oct 9, 2015

I had the most wonderful, non-stressful experience when I walked into the Kia of Coatesville and shook the hand of Dave Koch. He was very polite and had a lot of patience with the whole deal. Even though I didn't get the car I was hoping for I walked out of there with a car and feeling very satisfied with Dave that he did everything he could possibly do to make sure that the transaction was non-stressful and I took home a new car that day. I told Dave that this was the most non-stressful car buying experience that I ever had!LH

John&bonitavaughn

Oct 2, 2015

I give Kia of Coatesville very high ratings because they are very helpful and courteous. Sharif is a very nice young man and I'm glad he was our salesman

Bab

Sep 29, 2015

Dave Koch was the perfect salesman! My fiance and I had a problem getting approved for a car loan. Dave did what he could to get us approved and made sure our payments were in our budget. Now we are proud owners of a 2015 KIA soul! My family is now in a safe reliable car. A plus is ever since we purchased our KIA is our 1 year old son is knocked out within 5 minutes of riding around!

Tram111

Sep 27, 2015

This dealership was open to us when we came in they were awsome host they also have your best interest at heart when looking for the car you want and they work with in the financial aspects as well never felt like they were trying to get over on you

Fordman12

Sep 22, 2015

Overall he's just a fake person nice when he's trying to convince you to buy a car but overall a bad person real cocky

cmoss

Sep 14, 2015

Let me just say Dave Koch rocks! My first experience in all the years of car buying that was smooth. Dave listened to what we needed and what we wanted. He had suggestions to help save us money. From beginning to end there was no pressure to buy. Highly recommend seeing Dave Koch, he will have you rethinking your past car buying experiences and wishing he was there for them all.

CassK

Sep 8, 2015

I walked into Kia of Coatesville with plans of meeting with another salesman I ended up working with Dave Koch I can't say enough good things about this man. I can't even call him a salesman because he is not any of those stereotypes that come to mind when you think of a salesman. This was my first time buying a newer car my anxiety was through the roof after 5 minutes with Dave my anxiety was gone. He didn't try to push me into any vehicle even when I showed interest in one that was more money, he even took the time to help me find a better insurance rate. I also had my 4 year old daughter with me who did her best to be patient but if you're a parent you know how that goes he was friendly and patient with her also which eased my nerves once again. I left in a car I love with no stress. I'll be recommending Dave Koch to everyone I know!

Kmacintyre3

Sep 4, 2015

Walked into Kia of Coatesville and was greeted with knowledge and modesty. Sharif Aly not only showed me the vehicles I was interested in but he made it possible for me to leave in the one of my dreams. Instead of being a salesman he was a big brother. He treated me as if I was part of his family. And by the time I left. I felt that I was. Sharif Aly goes above and beyond and is still there for you even after you have driven off the lot. You can tell he is a man that loves making people smile. I have walked away from many dealerships thinking I really like that car but I won't be going there to get it. Had I walked away last night empty handed, I knew I would be back to work with Sharif Aly. I feel that I am safe and have a very reliable vehicle that also looks good at the same time.

dlong18074

Aug 31, 2015

We had a great experience buying a car from Dave Koch! His attention to our needs and willingness to go above and beyond was refreshing while buying a car. My wife and I were looking to purchase a new car for our daughter, but she had one unique requirement... The car needed to fit her upright string bass! Not easy when you are looking to buy a small, sporty car and not and SUV. During our initial visit, we let Dave know our requirements and he had a few ideas about cars we could get. Dave was awesome during the whole visit, and took the time to explain all the features and functions of the vehicle and said that we should definitely bring the string bass back, to see if it would fit. My wife brought the bass back in the following Wednesday and it fit perfectly in the Forte5!! I think that sealed the deal for my daughter and the following Saturday we were back to purchase the vehicle.The entire experience was better than any other car buying experience I have had recently. Dave was very attentive to our needs, followed through will ALL of his promises, kept in constant communication, and followed up after the sale to ensure everything was going well. Recommend the dealership, and in particular Dave Koch, 100 percent. Keep up the great work!

Karina

Aug 30, 2015

Sharif was awesome! Excellent service and very friendly! he made care shopping very fun. I would recommend him to anyone. My mother and I left very pleased! He even picked us up some food from wawa and to top it all off, put a big pretty red bow on the car and layed out the magical red carpet! If that is not the best experience then I don't know what is!

Alicia28

Aug 28, 2015

The salesman Sharif went above and beyond to get me into the car of my dreams. I highly recommend him and Kia Of Coatesville to everyone.

lunan34

Aug 28, 2015

Sharif helped me along the process,made me feel very comfortable and at ease. very informative, gave me great advice, went above and beyond ,friendly. I would purchase a vehicle from him again and would highly recommend to all my friends.

2015Kia

Aug 26, 2015

Sharif showed us excellent service and helped us get our brand new Kia. He gave us some excellent credit information that will help us build our credit for future purchases. I would recommend him to all our friends and family.

om

Aug 21, 2015

Sharif was amazing and he gave me advice on how to build my credit just all around good experience they really made me feel comfortable.

Dsrmo529

Aug 15, 2015

This dealership will attempt by all means to exploit any lack of knowledge you have and attempt to sell you a car at a ridiculous price. They pressure and push and attempt to exhaust you into an agreement. Do not buy a car from these people.

Tiffanyeshelman

Aug 8, 2015

I had the pleasure of working with Sharif in the purchase of my new Kia Sportage. He made the experience effortless and stress free. He was attentive and helpful, assuring I received the vehicle I wanted. He ensured I received the best financing option possible and was comfortable with the contract I was signing into.

chicken2!

Aug 5, 2015

I am very happy with my new car! Sharif was great and everyone was very friendly! I would recommend this dealership to anyone! Thank you Kia of Coatesville!!

xxmunsterxx

Aug 3, 2015

A great place to be appreciated as a customer. Staff is highly recommended, knowledgeable and courteous. If you like Hassle Free, very easy to work with and to work for you this is your place. Dealership was presentable, clean and cool down quiet well for the pregnant wife, on a dog day afternoon. Sharif Aly was our salesman, very knowledgeable, easy to work with and helpful to any question we had, everything was broken down very well to help us with a better understanding to the whole purchasing process. They say "A happy wife, makes a happy life". Sharif and the team at Jim Sipala's Kia of Coatesville made my life easier (and happy) for making it happen for my wife and family on the purchase of the vehicle that we wanted our 2016 Kia Sorento. (and soon to be third baby)Sharif and entire team at Jim Sipala Kia of Coatesville thanks for making it all happen, you guys are always recommended in our book!

Vietnam Quail

Aug 3, 2015

My experience was very pleasant at Kia Of Coatesville...loved the team and most of all, loved my salesman Sharif Aly. He made sure he found me a vehicle that eas suited for me. If purchasing a vehicle, I would recommend anybody to go to Kia Of Coatesville.

donnaANDgregC

Jul 30, 2015

I only went to this dealership to see the Kia Soul and had no intention of buying from this dealership, as I thought I had a better offer from another dealership out of state. When we got there, Sharif was right out the door with his hand extended. I had been emailing with Dan, so that was who I wanted to see. Sharif brought us right in and made us comfortable while he fetched Dan. What struck me while I was waiting was that it was obvious Sharif was passionate about his family! Long story shortened, we told him why we were there, (NOT to buy a car) and what we were looking for. He skillfully and patiently told me everything I needed to know. OUTCOME? My hubby and I left Kia of Coatesville with a 2015 Kia Soul with everything I wanted. And I learned that Sharif Aly is not only passionate about his family, but about helping people realize their dreams and desires to the best of his ability. He was patient with me in answering any and all questions. I highly recommend that you ask for Sharif when you go to Kia of Coatesville for your next vehicle!!!!

THoffman

Jul 28, 2015

Last December, I bought a 2015 Kia Soul at this dealership. I worked with Sharif Aly, and found him to be knowledgeable, kind, and honest. I love my Soul! In July, I returned to buy another car, as I had decided to give the Soul to my son. I worked with both Sharif and Dave Koch. It probably sounds strange to say that buying a car was a pleasant experience, but that is exactly what it was. Both men were helpful, courteous and expert. I left with a 2015 Kia Optima and the feeling that I had been treated with care and respect. I would recommend this dealership, and Sharif and Dave, to anyone who is interested in buying a vehicle.

Aimee

Jul 27, 2015

Because they work with people who do not have the best of credit and sincerely make it possible! It was the best ever! I will return!

Nicolenissly

Jul 24, 2015

I was So nervous about buying a vehicle, because I knew that I did not have good credit and I was terrified of Debit!! Finally, after I could not longer deny the need for New Transportation, I called Sharif Aly. I was So Pleased with how nice and friendly he was, never Forcing my hand in either direction, rather just allowing me to comfortably test drive All vehicles I wanted to possibly buy. After I decided on which vehicle I wanted, we sat down and my stomach was in knots! I didn't think I would Actually be able to buy this car, but after speaking with Tom Burrow (The Sales Manager) and realizing he was Truly looking out for me and Not trying to give me payments I couldn't afford.... Just like Sharif had promised in the beginning that He would do Everything he could to get me in the car I Wanted...... He came through and I left Super Happy!! Thank you Guys for Everything you did... Seriously, You're the best!!

hlr517

Jul 24, 2015

Oh we have these deals now, and of course they'll still be good in a week...go to sign the papers and pick up the car...and the grand switcheroo! Voila... completely different- we walked out!I really liked the new 2016 Sorento, beautiful- but if I wanted to pay what they presented I would have bought a real luxury car- which is what we did. Love my new Lexus!Will NEVER go back here again!

Mlromero82

Jul 8, 2015

As soon as I stepped out of my car I was greeted. Friendly environment, made me feel very welcomed. I met with Sharif, he was awesome, full of energy and professional. Any questions I had he had an answer. I went there with no hope, due to my credit, but after speaking with him I felt that there was going to be a positive outcome out of this visit. Again due to my credit I wasn't able to get the car I wanted but I got a later model with still great miles and warranty. I was blessed to have met him, and for sure as long as he's there I will be coming back, and referring friends to him. Do not hesitate due to your credit, you never know what he can do for you until you stop by.

Eperna

Jun 18, 2015

I bought my 2010 Kia Soul from this dealership. I moved out of the area last year and now I'm in Delaware. I just returned last week and Dave Koch sold me my 2014 Kia Soul. He explained all the features. He and his Team helped me with the financing so it is affordable for me. The guys were infinitely patient!! It was worth the drive from Delaware to come back to the dealership I know and trust. I'm so happy with my new car!

angelina_cartagenaatyahoo.com

Jun 16, 2015

I purchased a 2012 kia sorento on 6/13/2015. I could not have asked for better service. I was made extremely comfortable. I drove from philadelphia to coatesville and it was well worth it. I thought I was not going to beable to leave with a new car due to my bad credit :-( but Dave didn't give up. I left with a gorgeous car for a very small price. Thanks to Dave he put a smile on my children's face. Thanks so much for the great car and hospitality.

Christa burrell

Jun 15, 2015

My fiance, myself, & our little baby girl just got the car of our dreams! We had very little hope going to Kia of Coatsville, knowing that our credit scores weren't the greatest. Sharif gave us so much hope and assurance that we could figure something out. It turns out not only did we get a BRAND NEW Kia Forte, it's also affordable!! He even helped us get a lower insurance rate. I never ever thought I would own a new vehicle..but now I'm saving over $100 just in gas. I highly recommend Sharif, he will do everything to make it work for you!

MDD263

Jun 11, 2015

My family recently purchased a Kia Forte at Coatsville, and Sharif Aly guided us expertly through the process. Buying a car can be very challenging, but Sharif's professionalism and patient, friendly help made this experience so easy. He went waaaay out of his way to assist us, and he just could not have been more knowledgeable -- it's clear that he knows Kia cars inside and out. The great thing is, Sharif communicates his very real enthusiasm without ever "putting the pressure on" to buy. He and everyone who served us at Kia of Coatsville made our car buying experience a joy, and I, for one, could not thank him enough for his gracious manner and generous offer of future support. I highly recommend Sharif and his team if you're interested in buying a car -- they provide outstanding and ever-ready service all the way!

Wanda6856

Jun 10, 2015

Sharif Aly is by far the most professional, yet personable salesman I have ever had the pleasure of dealing with. He made the purchase of my Sorento the best experience ever. I am not one to make immediate decisions about purchasing vehicles. It takes me a very long time. However, working with Sharif about this vehicle was more than I anticipated. He covered absolutely everything regarding my Kia. If I asked a question and he didn't have an answer, he got the answer for me. He explained the ins an outs of Kia, Having never visited a Kia dealer before, I was only going in to look, not purchase. He and his team worked through every issue that arose in a professional, yet fun atmosphere. I was given accurate information right through to the end. Ultimately if I ever want to get a new vehicle, Kia of Coatesville is definitely my go to dealer. Many thanks to Sharif and his team. Absolutely amazing!!!

jrichmond01

Jun 9, 2015

I went to the dealership to trade in a car for my daughter and purchase a brand new vehicle for myself also. Sharif Aly was amazing.

kiashelly

Jun 6, 2015

By far the easy purchase I have made with a 4 and 7 year old present. This dealership is very family oriented. Dave was not only educated about the inventory but he was personable and truly interested in finding the best deal for you. He was great with my kids as well. It was actually a pleasurable experience. No pressure but Dave makes the deal so sweet he can't wait to sign the paperwork. I will only buy from him. Michelle Turner

patty&herb

Jun 4, 2015

Dave K. is a very good sales man, he us guided through the process in choosing the right vehicle thanks again Dave K. here is a rate for you #10 #10 #10

Ashley1462

May 31, 2015

I came into the dealership with not the best credit and I was so happy that i got approved! Very informational and helpful, Sharif was my salesman and he did everything he could to get me into a safer vehicle! I would recommend anyone looking for a new/used car to KIA of coatsville; most dealerships I have been to wasted my time, and I am so happy I came across Sharif!!

Purity

May 23, 2015

Shaif was amazing. He worked within my budget to get me the vehicle I really wanted when everywhere else they told me it couldn't be done. He suggested weekly payments on my loan to save a ton of $$ & promptly get back to me every time I contacted him. He has a customer for life as long as he wants one. I'll recommend anyone looking for a vehicle to go to him & especially this Kia of Coatesville!

Mandykins78

May 22, 2015

I can't say enough about how great my experience was today at Kia of Coatesville! When I pulled in the lot I was greeted by Dave, who was warm and friendly- not the least bit pushy at all! I got there around 915. I went in knowing exactly what I wanted, and what I didn't want. Dave listened to my needs and wants, and he delivered!! When all was said and done, we determined that I needed to try an alternative route in order to get the best deal for my budget. I left at 1245 with my Honda Pilot, and I couldn't be happier with the experience. To top it off, Dave is bringing my original car TO MY HOME (I live an hour from the dealership mind you) after his shift is over!! THAT is customer service, and something that I will always remember!! I had previously purchased a car from this dealership, and today's experience reminded me just why I went back to them. Excellent!!!

Cliff

May 17, 2015

As soon as we parked our car, we were greeted by Sharif Aly. He is very knowledgeable in the Kia brand and was able to answer all our questions. Overall an excellent experience. I would recommend dealing with this dealership and this sales person.Cliff & Patty Crist

Soul2015

May 13, 2015

Kia of Coatesville was a fantastic experience, our Salesperson - Dave Koch provided exceptional & transparent service. We couldn't have been more pleased with the experience.

TheGecko

May 8, 2015

It would typically never occur to me to bother writing a review of a car dealership.My recent experience at Kia of Coatesville was positive in every respect.We ended up buying a Kia Forte for our son. The salesman, Jason, was friendly, thorough, and really worked with us on price to make the deal happen.Financing was super easy, and all features were reviewed with our son before we left the lot, even though we didn't finish up until 45 minutes after their normal closing time.I'd buy there again, or refer friends there, in a heartbeat.

bjbarrett

May 7, 2015

We leased a vehicle from this facility trading in our 3yr old Kia. about a week and a half ago. We have purchased or leased about 3 or 4 cars from this dealership which seems to have constant management turnover. In the transaction my wife was to received a Refund or Trade refund in the amount of $4000.00 which she was told by the sales rep Jason Brandt that she would receive on the afternoon of Monday April 27th. It is now May 5, 2015 and no check. Day in and day out he along with his management have given one reason after the other as to why we have not received the check. We are in the process of filing complaints with the state. The only reason we have done business is because of the relationship we have with Larry the service manager. His service has always been superb. The last purchase we will ever make at this dealership. They are very unethical.

ratrodfink

Apr 23, 2015

Tese guys went above and beyond to make buying a car a painless experience. Worked with our budget to get us into a vehicle that we liked. Our salesman Tyler is an asset to this dealership. He made sure we were comfortable every step of te way. I will do business with them again in the future and I will be asking for Tyler.

agrove27

Apr 20, 2015

Sharif was AMAZING!!! He was determined to get me in to a car and didn't stop until he found me something. He made me feel right at home and always had a positive attitude all while working with multiple people. I was very happy with my experience.

#allaboutrespect

Apr 20, 2015

This is my 3rd Sorento first time at this dealership my sales guy was VERY GOOD, the manager at the time (Andrew) was awesome and very professional, the financial piece was a disaster, they added Gap insurance to my sales invoice without asking me if I wanted it, when I contacted the financial guy he said I would be refunded then he left company without processing the refund and the new manager attitude was I can't answer questions to what someone else did wrong no apologies from them instead I was made to feel I was like I was a bother. WOULD NOT RECOMMEND THIS DEALERSHIP.

RachelG

Apr 20, 2015

Sharif was very knowledgeable and helpful in my car buying experience. Most importantly he listened to my needs as opposed to telling me what he thought I wanted/needed. It was never about the sale for him, it was about helping me accomplish my ultimate goal of getting a new car at an affordable price. He was extremely thorough in explaining the vehicles to me and helping me understand my options. I would definitely recommend Sharif to anyone looking for a new car.

juizzice03

Apr 17, 2015

Dave came in on his day off just to help me get a car. I came in for a used car and to make a trade and things weren't looking good for me and Dave let me know all of my options and told me things i didn't know and I ended up in a Brand New car and got what I needed for my trade! 2nd time buying a car here and Daves gonna make it 3!

kmb1254

Apr 12, 2015

So excited to have a brand new van!! Tyler helped us figure something out for all but 3 days and never gave up! He worked his tail off trying to get us the best price! He was very honest and friendly, even when I was giving him a hard time and changing my mind every half hour! If your wanting a kia go to coatesville and see Tyler he will make it happen!!! Very happy customer !! :)

stitchbitch613

Apr 11, 2015

My family was in such a tight spot and in desperate need of a new car. Everyone here was so pleasant and did everything they could to get us in the brand new car we needed. I am forever a customer, love these guys!!!

yakap07

Apr 11, 2015

Went to the dealership just for information and walk out with a brand new car. The fact that they did everything on their power to make sure we were well taking care off. Is amazing. The minute you walk in they acknowledge you. Every body gets treat it equal . Sharif Aly make sure We went home understanding how the vehicle work and that we were satisfied. I would recommend this dealership specially Sharif. Because of him we have a new blessing.

bryanacousticmusic

Apr 11, 2015

James took care of all my questions and concerns, he was very friendly and fun to work with, I would highly recommend him to anyone looking to buy a car

gcooper

Apr 7, 2015

I purchased a 2013 Mitsubishi Lancer from Kia of Coatesville. Sharif Aly met my wife and I on the premise and was a big help. He walked us through the lot and answered our questions as we looked at a number of different cars. When we finally settled on the choice car, he helped us to get the best and most economical deal for us. Sharif did a fantastic job! Overall, the experience was very positive, everyone in the office was easy to work with, and most of all I am very satisfied with the new vehicle. If you are looking for a new vehicle, I would highly recommend Kia of Coatesville, and ask for Sharif Aly as your representative!

Paul Blackwell

Apr 7, 2015

If you want a nice new car with excellent service, I recommend Kia of Coatesville! I Also recommend you ask for Sharif Aly! This associate gives you plenty of information about the car you want. Also, he will do his best to get you into a car. Fast easy, and affordable. Kia has came along way, Why are you still waiting? Why buy used, when you can drive away with a new car? Again, ask for Sharif Aly!

The Edwards family

Mar 31, 2015

My daughter and I both bought cars this past weekend she a Forte and me an Optima. Our experience couldn't have gone better. Joe Spadaro was extremely helpful and a pleasure to deal with and very accessible. Our salesman Sharif Aly was very friendly and professional and has a positive energy that's infectious! Would definitely come back for future purchases. The overall experience with all of the staff that we encountered made for a very stressless and smooth buying experience! I will for sure recommend Kia of Coatesville and especially Sharif Aly as the saleman!!

kacey

Mar 27, 2015

My husband and I just leased our third car from KIA of Coatesville. Sharif Aly was a pleasure to work with. His positive energy and professionalism made the car search/leasing process a stress free experience. We would highly recommend him to anyone looking to purchase a car.

wood23jww

Mar 27, 2015

David Koch and staff were very thorough and didn't just "sell" me a car. They took the time to show me the value of driving a Kia Optima. I would highly recommend David Koch and Kia of Coatesville to friends and family!!!

Bennie dlugoborski

Mar 26, 2015

Having bought many new cars I have never had the wonderful customer service and buying experience like I had with my saleperson Sharif Aly. Having already owned a Kia I was trading seemed like a easy deal, but Sharif took the time to explain all of the improvements that Kia had done to the model, test drive to show the difference and then work his magic in my credit challenged financing due to a discharged bankruptcy. At no time did I ever feel embarrassed or looked down upon. He got me the payments I could afford and the even newer model than I originally was looking to buy. If all dealers were of this caliber we would all not stress having to walk into that showroom. Call and ask for Sharif and tell him I recommended you. I know you will be as pleased as I was and still am with my new Kia.

Erin A

Mar 21, 2015

My experience with Dave Koch was nothing short of amazing. He was full of integrity and extremely dediated to helping me find the right car. He would NOT sell me just any car just to get a sale. I felt like I was a priority. He went above and beyond to help me drive away in a great car. I will never go to another dealership or sales person.

kellabraham

Mar 17, 2015

We went to this dealer recommended by a neighbor. I felt very pressured to buy the van, and I think we could've gotten a better deal elsewhere. They are about money and number games there which takes a long time playing those games, not to mention we had a toddler with us while trying to haggle. Disappointed with the pressure and I wouldn't go here again. I would go back to CarSense they were awesome and had better prices and NO pressure or pushy salesmen!

Terrence Lopez

Mar 12, 2015

Completely amazed with Dave Koch he went above and beyond my expectations Treated my family like valued customers He is the go to guy absolutely

Tmctmm

Mar 7, 2015

kia of coatesville is the worst dealer ship I have ever walked into,they are not honest and have no integrity.the deal I agreed to was not the deal I walked out with..kia of coatesville gives dealerships a bad name.hats of to you, you got me

Ledleman

Mar 3, 2015

I bought my third car this past weekend , all from different dealers , first from kia of coatsville . It was the first time I honestly enjoyed buying a car . They made the experience of buying a car the way it should , happy and something to be proud of . My salesman Dave Koch was extremely friendly and very honest and some one I would highly recommend to anybody . The dealership in whole is one I would highly recommend , and I will absolutely return to kia of coatsville for my next car

Amanda

Mar 2, 2015

Sharif Aly was very easy to work with and found more than what I was looking for in a vehicle. He walked me through the entire process and I believe he and Andrew both worked to get me the best deal possible. I have had experiences with various dealerships in the area and I would recommend both the dealership (Kia of Coatesville) and the dealer (Sharif Aly) over all others!

zaphod69us

Feb 25, 2015

My salesperson was Dave Koch. From the moment I spoke to him on the phone I new it was going to be a pleasure working with him. I arrived early for my appointment and we jumped right in with discussing my needs and my limits as far as my finances. We discussed what cars fit in with those parameters and I test drove them. Before each test drive he took great care explaining and expounding on the features of each model and answered all of my questions politely and thoroughly. Afterwards he and Jim Sappala worked very hard at obtaining financing for me even with my problem credit that helped make the experience even more positive. I honestly walked in believing that I would be turned down as I had been before at several other dealerships but they came through and now I have my very first brand new car. Words cannot express how elated I am with the whole experience and will recommend to anyone who is looking to go there and ask for Dave Koch.

Angel Pinto

Feb 24, 2015

Extremely grateful to have worked with Sharif Aly, who worked hard in getting me into a new vehicle! Sharif has already gotten me into a 2014 Kia Forte and now into a 2015 Kia Optima! I am grateful and I appreciate u!!!!

Bri

Feb 18, 2015

Did not have a lot to offer or to work with, and Tyler was able to find a car I could afford and simply went above and beyond my expectations to ensure I left happy that day.

beardad65

Feb 16, 2015

My wife and I stopped in to Kia of Coatesville loking for a car. Were stopped here first because they advertised a greater value for our trade-in. Tyler met us in the parking lot and helped us look at a few cars that fit our budget. He got us into car and payments that we could afford and did not try to pressure us into something beyond our means. For being a new sales person, he did a great job.Go "Big City"

Cdow

Feb 14, 2015

I just bought my first Kia and I could not have had a better experience buying a new car. Dave Koch met us at the door and took great care to get me the deal I needed, with no pressure or hassle. it was dark and 5 degrees outside, but he pulled the vehicles inside the service bay and made it comfortable for us to examine the Sorentos. After the deal was made, Dave and the team stayed to follow through and make sure every detail was covered, including a gas station run to fill the tank. Dave missed dinner with his family this Friday night and stayed untill 10:30pm to see the job done, thanks Dave and "SEMPER FI"

jkish628

Feb 10, 2015

My wife and I both bought cars from Dave Koch the same day and couldn't be happier. This was not the plan when we walked into our first dealership on our "Car Shopping Day". Working with Dave on car options and the finance team working the numbers for us, it was an easy decision. Very understanding and patient to our wants and needs and gave great detail on any question we had. He is a very knowledgeable guy when it comes to cars, inside and out. I would highly recommend Dave to anyone looking for a car to purchase. I personally, will be returning when the time comes!

Gschneider

Feb 10, 2015

Tyler was an amazing salesman who was very patient and full of information . He made my experience as a first time buyer a piece of cake & did not leave me wondering . I would recommend him and the entire dealership to any of associates .

Optima14

Feb 4, 2015

By far the easiest car buying experience I've ever had. No high-pressure and comfortable environment! Before and after my purchase, Sharif was on point. The day I bought my car Sharif was working with THREE other people and still was able to accommodate my needs in a courteous and timely manner. The guy is good. Tons of energy and you can tell he is extremely passionate about his job. Love my new Optima and thrilled about my experience! Jim Sipala needs to put this kid in his TV commercials!

ulearish

Feb 4, 2015

I had been in contact with Andrew by phone and email. Since my husband and I work so many hours and they were the same as the dealership we had a hard time getting there. Andrew offered me a late appointment on Saturday and we were finally able to get there. We were greeted at the door by Sharif and Andrew. It was a great experience from start to finish.They stayed very late to complete the deal. Sharif has been staying in contact with me to make sure I am happy with my new car. He is a professional and we also had a good time with him while getting the deal I wanted. We live in Delaware and drove 1 hour to the dealership because of their reputation and all the positive contact I had with Andrew prior to us coming there. We only live 5 miles from a Kia dealership, but chose them.We also own a business in Delaware and can appreciate the customer service that we received from Sharif. In fact he went to put gas in my new car and returned with a cup of coffee for me, what a guy!I highly recommend Sharif as your next salesman and the rest of the staff at "Jim Sipala's Kia of Coatesville".Thank-you guys!

Lindseyrenee77

Feb 3, 2015

I'm so glad I picked Kia of Coatesville to buy from. Sharif was by far the best salesperson I've ever dealt with. Highly recommend!

sunspore

Feb 1, 2015

I was extremely pleased with my experience at this dealership. Sharif Aly did such a great job helping me get the best deal, staying in contact with me during the process, and making the experience comfortable and stress-free. His manager, Clay Mabie, was also very helpful. I was expecting much more of a high pressure sales approach that leaves your head spinning, but these guys were straight forward about everything. They also have a new finance guy named Chris, who really did an excellent job wrapping things up. This is usually where you get a lot of pressure to buy added features and warranties. This can be a very aggravating process, but Chris made it really easy, with no pressure to buy anything. All around, this dealership did a great job, I couldn't be happier.

patti t

Jan 30, 2015

Our positive experience began with Dave Koch greeting us at the door and treating us in a most professional, friendly, and relaxed manner. We were not sure if we wanted to purchase a car that day. Our shopping had just begun. However, Dave was very patient, answered our questions, and went out of his way to find what suited our needs. We also own a business and know how important it is to make your customer feel welcome and valuable. This dealership does it all. Jim Sipala made sure to come by and say hello, and Dave also took us to meet the service department staff and show us how convenient they make it for someone to have servicing. All in all, we highly recommend this dealership and especially Dave Koch.

ssnold

Jan 26, 2015

My husband and I came to Kia after hearing our daughter repeat Jim's famous slogan we heard on the radio. Jim Sipala wants to see ya in a Kia. We had walked in and immediately was greeted by very a very nice man named Sharif Aly. He listened to what we were looking for. He wasn't your typical pushy salesman. After looking at a couple options we decided on a 2013 Kia Soul. It was exactly what we were looking for and you couldn't beat the price. Everyone was so friendly and so informative. My daughter even got her wish, she got to meet Jim in person. She even got a selfy with him. So the entire family had a great time. I would highly recommend Jim Sipala's car dealership. Make sure you ask for Sharif Aly and tell him Sherry and Steven Nold sent you,

casey32

Jan 24, 2015

I really needed a new car, mine was on it's last leg, went to Kia, saw Dave Koch, walked out with a new car.

Kjd3791

Jan 20, 2015

I have been looking for a new car for months and was upside down in my vehicle so I got discouraged that I couldn't find anything. I went to sharif and he did Everything to makeSure I left with what I wanted!! I also went 9 and half months pregnant and the whole staff was great and accommodating! We drove 50 miles to this specific dealership for the awesome service! You won't be sorry : ) now I have my new car just in timeFor my baby to arrive!

lisaswavin2

Jan 19, 2015

We are returning customers. Tonight we had the pleasure of having Dave Koch as our salesperson. We would highly recommend seeing Dave. His commitment to providing superior customer service is outstanding. Dave is a very knowledgeable salesperson. His friendly and professional demeanor made us feel very comfortable. Dave answered all of our questions without any hesitation. He took the time to thoroughly go over the vehicle with us and explained the many features to us. We never felt pressured. Purchasing a vehicle can be a little intimating and overwhelming. Dave will make you feel relaxed and at ease. Robert Poindexter the finance director is also a pleasure to work with. Robert makes you feel at home. Robert fully explains the terms of your loan with you and leaves you smiling and excited with your purchase. Clay is great as well. Clay will work on getting your loan approved and does so with a big smile. Sometimes we don't recognize those that are "behind the scenes" working the deals with the banks. The dealership is very clean and well organized. All of the employees are very friendly and approachable. Kia of Coatesville goes above and beyond for you. You will leave there with a feeling like they are part of your family. We did drive a bit of distance as there are other Kia dealers that are much closer to us. However, those other dealers do not have the integrity as Kia of Coatesville. We know this because we went to the local dealership first. If you have any doubts, stop by and see for yourself....you won't regret it.

mdefit

Jan 17, 2015

This was the first time in three years I've been in the market for a new car and Dave and co. made my experience awesome. After speaking with him and working with the finance manager I realized that there was no where else I needed to go. Thank you so much for this great experience.

lisaswavin2

Jan 14, 2015

This was the best dealership experience my husband and I have ever had. Andrew and Clay are awesome!! Both are very professional, friendly and down to earth. Andrew answered all of my questions (and I had a lot) without any pressure whatsoever. Both Andrew and Clay gave us hope when others didn't. They listened to our needs and created the best scenario for us, again, without any pressure at all. Clay suggested trying out the Optima overnight and to my surprise I loved it! Coming out of my Sorento into the Optima was such a smooth transaction. The dealership is very clean. All of the employees are friendly, courteous and professional. The paperwork process was very fast. Rob is great at doing paperwork! He explained our terms very well and made us feel comfortable with our decision. Kia of Coatesville went above and beyond for us. We will certainly tell family and friends about our experience. Two thumbs up!!!!!

John S.

Jan 13, 2015

This was one of the, if not the best overall experience my wife and I have had in purchasing a vehicle. We were made to feel comfortable, and not pressured at anytime.

THoffman

Jan 12, 2015

It can be intimidating to be a single woman buying a car. I consider myself intelligent, but I am a little out of my comfort zone in a car dealership. I was very anxious until I arrived at Kia of Coatesville and met with my salesman, Sharif, and realized that he was genuinely interested in what type of vehicle I needed and wanted, and could afford. I was treated with kindness and respect, and got a terrific deal as well. I would recommend this dealership to everyone, with the confidence that they will be treated as fairly as I was.

MrsBoss0214

Dec 20, 2014

Everyone made us feel so at home, and like our decision really mattered! Totally not just another car dealership! We could not be any more excited about our car purchase at Kia of Coatesville! Everyone was extremely knowledgable in all areas, and our representative Sharif & the entire Kia staff will now be a part of our family I can tell you that much! Thanks again guys!!!

xshab85

Dec 18, 2014

I was looking into the Optima's for quite some time and wanted to take my time and research before I bought. After due diligence I knew the Optima was a no-brainer compared to the competition. I inquired about an Optima online and was instantly contacted by Sharif Aly within a minute! Right from the bat he was energetic and very professional. He pretty much narrowed down what I was looking for and told me he had my Optima in stock and quite a few other options as far as pre-owned. I asked Sharif what was the best possible deal on an Optima was and his response was," I wouldn't be able to tell you that until we narrow down the EXACT OPTIMA EX and figure out what it is you qualify for, anything I quote you over the phone would pretty much be a lie, when can you come in?" It wasn't the answer I was looking for. So I took a different route and went to two different Kia stores in the local area after receiving some out-of-this-world quotes via email. Too good to be true quotes. Sharif was right. I wasted 2 days being lied to about price and jerked around on Optima's I wasn't interested in. I decided to call Sharif and give him my last chance. He called me to follow up before I could even call him! So we set up a time meet the following day. I was greeted by Sharif at the door and right outside he had the Black Optima EX I wanted out front all clean and shiny! He took about 20 minutes to show me every feature and explain how everything works in the Optima! (Very Impressive, the other dealerships didn't go over the car at all with me!) His passion and energy alone while demonstrating the Optima made me want to buy it right there and then. We drove the Optima and came back to the dealership where he introduced me to his service department and his service manager. Everybody was so friendly, there was a great vibe in that showroom :) We sat down at Sharif's desk where he proudly presents pictures of his family and a neat little book containing information about the Dealership and Kia's in general. Sharif already had a folder with all my information ready to go, he confirmed everything we talked about finance wise and said he needed a couple of minutes to talk to his manager. Sharif came back with a couple different options...finance AND lease. Never thought about leasing, didn't know much about leasing. After explaining it to me thoroughly and answering my thousands of questions...I was shaking his hand over a FANTASTIC lease agreement!! The Sales Manager Clay, came out to congratulate me and make sure I was satisfied and that I had no questions about my new lease! With all that being said, Sharif will always be my go-to car guy. It's nice knowing that he has been there for a couple of years and hopefully will be there when I return to buy my wife a car! Awesome experience with an honest guy...I couldn't be any happier! Thanks Sharif!

Regina Forgach

Dec 16, 2014

My experience was great. I walked away with the car I wanted at a great price. I will be coming back when I am in need of a new car in the future. Ask for Dave Koch. He is excellent.

Jean F

Dec 15, 2014

I returned to Kia of Coatesville to roll my lease over to a 2015 Optima. I have received outstanding all around service from Kia of Coatesville since 2010, so of course, I wanted my daughter to have the same experience when she considered a new car purchase. On the same day, my daughter also leased a 2015 Optima. The salesmen, managers, and finance manager were very knowledgeable and worked hard to get us the best deals to suit our financial needs. If you are in the market for a dependable, affordable car with great service team, I strongly recommend a stop at Kia of Coatesville.

salina rivera

Dec 9, 2014

It was great Sharif and his manager..I forgot his name..last person i signed all paperwork with..those 2 where great and the other co workers where very friendly as well..I say all that to say I had a wonderful experience at Kia of Coasteville and best part is I did come in with 08 nissan sentra and I left with a 2012 kia koup..I already named her.."Mamacita".ha..and I am very please with the decision i made...thanks to Sharif..He is awesome and very passionate about his career there at Kia..and that really impressed me..Have a great and blessed day..Thank you Kindly Salina Rivera.

BEA zimna

Dec 8, 2014

Walk around the lot for approx.. 1 hr. before the sales person come out of the building to help me. There were significant differences between advertising on website in terms of specials and what was actually available.

faithgreen

Nov 28, 2014

I was with my mother who recently bought a Kia Soul. Dave was very friendly and knowledgeable. He took the time (all day) to make sure she had what she needed. Most importantly, he listened to her needs and wants and really went above and beyond. It was clear that customer satisfaction is his priority.

Rose Munge

Nov 27, 2014

Jason did an excellent job. I noticed team work at the dealership where everybody worked together to make my purchase easy. All the employees that I interacted with, were efficient and knowledgeable. Thank you KIA of Coatesville.

beckyyy127

Nov 26, 2014

I recently purchased a vehicle from Kia of Coatesville, where I worked with Sharif Aly. Not only was Sharif very approachable and friendly, he was down to earth and didn't try to sugar coat my situation. I went in knowing my credit wasn't the best, and that I could anticipate having some trouble with financing. After finding the right car for me, Sharif and his team worked to get me the best deal and a really great financing situation that I felt comfortable about. I would recommend working with Sharif to anyone! Thanks again for all your help!

Gregory Burnett

Nov 18, 2014

from the moment when I step through the doors you make me feel like I was his number one customer will after the scales he keeps in contact and make sure I'm happy with what I bought

jspeeney

Nov 5, 2014

Sharif and Andrew worked extremely hard for me to get the best deal for me. They went above and beyond to make sure my wife was confident and please with the vehicle we purchased. Even after I backed out of the deal, I came back to them and they delivered with everything they said they would. Thanks to them, we have a great vehicle and we couldn't be happier.

kingaaron112

Nov 4, 2014

My credit wasn't that great but they worked with me and me and my wife drove away in a great car thanks to Sharif aly.Mention Willie Kirby to him and get great discounts and service.

Timothy Hedrick

Nov 4, 2014

Just wanted to say what a pleasure it was to deal with Josue in the purchase of our new company vehicle. Everyone was so helpful and during the buying process! Thanks again,

michelle.vettesedadey

Oct 21, 2014

Buying a new car isn't always easy, but Sway and Andrew made it it a breeze Sway first told us about the 2015 Sedona and we were sold! We had to wait a few months, but it was worth the wait. Andrew worked hard to get us a great financing deal and Sway came in on his day off to complete the sale and to familiarize us with our new Sedona. We truly appreciate that Sway cared enough to come in and send us home in our new car. We can't wait to show it off to our family and our friends.

stealth6791

Oct 15, 2014

I requested via email that I wanted my personal info separate from a certain individual. They contacted that person and allowed them to read the email.

Mirilee VanDame

Oct 11, 2014

My husband, daughter and I needed a second car, so we looked online at the inventory of Kia of Coatesville. We had a few cars in mind and we decided to go take a look at them. When we got there we were able to look around by ourselves, which we prefer. Dave Koch came out to see if he could help us......... And he did just that. We took our Kia sportage for a test drive and we fell in love with it!! We had no credit, so we were worried. Dave and Clay worked their magic and got us into our new car! Our entire experience was easy and stressless! Thank you to everyone involved! We will get our next car there also!

aladd9

Oct 7, 2014

My 10 year old Honda was needing new brakes and tires so it was time to go car shopping to find a possible replacements... Of course another Accord was the most likely choice but we drove VW and Toyota as well.. on a whim we stopped by Kia of Coatesville just to see what the Optima drove like.. frankly it was on a whim as I would never find myself driving a Kia....Kia? Are you kidding me? Well.. we test drove a 2014 Optima... and went no where else. The care is fantastically loaded with more than I could dream of.. (heated steering wheel??? seriously?), drives like a dream (I didn't know that driving could be pleasurable) and it looks sharp and the warranty is unmatched. I couldn't be any prouder of a car and my family laughs at me for getting it washed every week. Sharif Aly, Jim Sipala himself, Tommy and the whole gang were so easy to deal with...in fact I felt like I was bothering THEM with questions! I'm now a walking, talking advertisment for Kia and my friends and co-workers are sick of me talking about the car! Go down there now! Buy a Kia... Buy 2!

elizabeth.keli

Oct 7, 2014

Upon learning that my 1994 Nissan would not pass inspection without alot of repairs and a large sum of money, I decided to go see Sharif Aly of Kia Coatesville, hoping he could find me a car within my budget as I have heard great reviews of his "above and beyond" customer service skills. I was a little apprehensive, as I have just recently began rebuilding my credit but Sharif assured me that if i came to see him he would "do the rest". Still a little weary, I went in to see Sharif in person, expecting at best that he might be able to put me into a used car without too high of a payment or interest rate. After checking my credit, which is minimal at best, Sharif told me my best chance was to try to finance a new Kia Forte. He was completely honest and up front with me through out the entire process. I drove home that night in a 2015 Kia Forte, before I had approval, because Sharif felt confident he could make it happen for me. The following day could have been torture, waiting to hear good news, but expecting the worst. Sharif, however stayed in touch with me throughout the entire day, keeping me updated on every different option he was trying to make this happen for me. Sharif spent that whole day trying different banks, different approaches, pretty much harassing his finance manager, until he got the answer we were waiting for. I had more or less given up when Sharif called me, only a little over 24 hours from the time I went in to see him to attempt to buy a used car, to tell me to come in to sign the papers for my brand new car!!! I really am still is shock! At 31, only 6 months ago I started rebuilding my credit with a secured credit card and here I am with a brand new Kia!!! I cannot thank Sharif Aly enough for the time and effort he took to make this happen for me!!! I never expected with my less than desirable credit situation that anyone would take the time or treat me with the level of respect that Sharif showed me. And now that I am on the road to better credit, I will never buy a car from anyone from him, he has earned my loyalty, and I would recommend him to anyone and everyone who is looking for a salesman who really cares. Even after my purchase he helped me with my insurance company and has been following up regularly. If you are in the market for a car, no matter your situation, go see Sharif Aly at Kia of Coatesville!!! As he told me when I had very little hope... "you come in and i will do the rest". And he will deliver!!!

sel9930

Oct 2, 2014

We've been here before and had a good experience so we came back. We worked with Dave this time, since our previous sales person was no longer there. Dave was new, but he was attentive, helpful and extremely polite. We can be very rough to deal with, but Dave handled it beautifully. In the end, we got the car we wanted at a great price and great rate. I can highly recommend Dave, Andrew and Tommy! Thanks guys!!

Bennie dlugoborski

Sep 27, 2014

Having worked in retail most of my life I understand its challenges. But I also know how I like to be treated and Sharif and Jason went above and beyond to make my buying experience the most pleasant and stressfree imaginable every question was answered without attitude and when the financing part started I was not rushed and every option was explored to mert my needs. This dynamic duo are rare in todays world. Will I buy from them again? Most definately and you should too!

bcaley

Sep 23, 2014

AGREEABLE ENTHUSIASM I strongly recommend both Kia cars and Sharif Aly, the awesome man who sold me my first new car, a 2015 Kia Soul! I have extensive training in customer service, and the number one way to treat customers right is to exceed their expectations!! Sharif Aly presented himself and Kia in a personable, enthusiastic, knowledgeable way that impressed me highly! I feel thrilled driving my new Kia Soul! I feel doubly joyful knowing I was treated with kindness and respect, and an upbeat enthusiasm in Sharif that is contagious! This man is doing something he loves and believes in! I never felt pressured: rather, I felt well-informed and his welcoming treatment left me with a fresh dose of self-respect. INCREDIBLE CREDIT My car with 205,000 miles broke down one week into a new job. Transportation became a serious crisis, because I live an hour from my job. My need for a car to keep my job was an emergency. My previously-good credit was marred after long term unemployment in the past. As if that wasnt difficult enough, I just started my new job. Sharif didnt put up road blocks instead, he knocked them down, one by one, until the moment came when I felt like I was walking on water, or rolling as the case may be! This is my miracle car, and even the used car dealerships were shaking their heads no at my credit situation. EXCEEDED EXPECTATIONS The Kia Soul is adorable, and I girlified mine right away with hot pink, fuzzy car seat covers! Once again, the Kia has exceeded my expectations! Do you know why the banks will take a second look at questionable credit like mine? Because their cars carry a 10 year drive train warranty and a 5 year bumper-to-bumper warranty against manufacture defects! What peace of mind! And, no, I am not being paid to write this glowing review! I feel wowed out! SERIOUS SIRIUS Further, the Kia has amazing safety features, such as an insulation pad connected to the inside of the hood, that drops in case of an engine fire, after the connectors melt! Inside is the good stuff: an onboard computer that syncs to the Bluetooth on my phone; plays Sirius radio, has a touch screen, and has a back-up camera! This Kia dealership in Coatesville is far above average, and I feel happy I found them when I was in need of reliable transportation! I look forward to driving my Kia Soul for many years to come! Thanks again, Sharif!

John Cocchi

Sep 22, 2014

The buying and financing were handled professionally and efficiently. I am picking up my vehicle later today so I cannot comment on it as of now but expect that I will love it! I currently have two other Kia's and have had very good experience with both.

19382 John

Sep 20, 2014

It was time for me to update one of my vehicles. I currently have two Kia's and I absolutely love the Kia brand. In my opinion they are engineered produced well and a very good value. They have one of the best warranties in the industry. What I don't like is car shopping bit I needed a car I bit the bullet and started my research. I knew I wanted a Kia, I didn't what model and what dealership. I started my research online and found a car in stock that looked appealing. I emailed the dealer on a Sunday night. I was promptly contacted by a salesperson from Kia of Coatesville. We exchanged an email and agreed on a time to talk on the phone. The salesperson I worked with is Josue "Sway" Concepcion. Sway and I had a discussion about what I was looking for both in a vesicle and in a dealership. I was impressed with my phone conversation with Sway. It was straightforward with being overbearing or pushy. We set up a time to meet. Upon meeting Sway I found him to be very personable, a good listener, and very knowledgeable on the Kia products. The car I was interested in was a 2014 Forte Coup. Sway should me a particular car that all the features that I wanted. He reviewed all the car's features thoroughly and in a well laid fashion that was very understandable. After reviewing the vehicle I pretty much knew it was the one I wanted. Next came the financial part. I explained what I was looking for financially and Sway reviewed all my options in a clear direct fashion. Sway took my information and worked with Tommy Lannicelli. The bottom line is we arrived at figure that more than meet my expectations. Once the financial paperwork was completed I reviewed with Tommy. I had decided on a lease. Tommy's review of the lease brought out some benefits of leasing that I was not aware of. He explained everything very clearly. Overall my car buying experience was excellent. I would feel 100% comfortable recommending both the dealership, Sway, and Tommy to both my friends and family.

dbeaver622

Sep 19, 2014

I purchased a Kia Optima from Kia of Coatesville and I must say that it was by far the best car sales experience ever! From Sharif Aly to Jim Sipala to Tommy Iannicelli, everyone made the experience easy!! Did not feel any pressure to buy at all. Tommy worked his magic and got me a great deal. I'll definitely be back!!!!

Yettiwooo

Sep 19, 2014

This dealership gave the most easy, comfortable, and impeccable service I have received in a long time from any type of business. I had the best salesman Sharif Aly who answered everything I had to ask. He described the KIA Forte, which I was interested in, inside and out. He was what made it such a great and easy experience and decision to buy the car. He is a very comfortable, relaxing, and a very professional person to deal with, which sold me. He also helped me deal with KIA's great financial services, which whome I dealt with Tommy Iannicelli, who was also very comfortable and easy to talk to. He answering any question I needed in perfect detail. From this experience I now know, with out a shadow of a doubt, that there is no other dealer or there two employees I will ever deal with. Jim Sipala's KIA of Coatesville, Sharif Aly, and Tommy Iannicelli are my home dealers from now on.

Tracey A Beasley

Sep 12, 2014

One of the greatest things about Kia of Coatsville is James called me and spoke to me in person no text messages and or automated phone calls or email. I like the professionalism that James had and the patients with my entire situation. James listened to my values as a customer and place me in a vehical that I was comfortable with! I am greatful to have met such an awesome amount of people at a auto dealership!

susan.weber.1481

Sep 7, 2014

I originally looked at a Toyota prius was looking for fuel economy since I do a lot of travel for work. I was hung up on the price and overall what I was getting for my $. I am a single working mom and was looking for a safe dependable car but also something within my budget, needless to say my friend suggested we stop and look at the KIA dealer. I agreed and down the road we went. I was greeted by Sharif Aly and he walked us through the lot. I was in disbelief at the features that came standard with these cars for the same price of the other car which I had already forgotten about. I took the KIA Soul for a test drive and at this point it was a no brainer I was SOLD!! He showed me how to work the blue tooth and sync my phone and the 5 star safety rating was perfect to take my babies safely to and from . Within a few hours of stepping foot on that lot I drove my new car home and couldn't be happier. Thank You KIA of Coatesville!!

jennmai

Sep 7, 2014

I recently purchased a Kia Forte from Kia of Coatesville. I worked with Shariff Aly. The reason I choose Kia was this car manufacturer has a amazing warranty and a really nice selection of vehicles to choose from. Being as that I do not have a ton of money to spend on a car payment this car was really the best bang for my buck. I have never been so impressed with the quality of service I had received from everyone at this location. The staff was so friendly and willing to go above and beyond to get me into the car I wanted. I know that all dealerships say that they will do this for their customer but this truly was off the charts. I had gone through a divorce and thought buying a new car was not going to happen with credit and that been through the ringer. But they worked their magic to do whatever they could to get me into the car I really wanted. I literally drove home that day in my new car. I have had some questions about the car since I bought it and every time I call to speak to anyone and I mean anyone I receive a level of understanding and willingness to answer any question I may have. When they say "no question is a stupid question" they stand by that. I do not normally write reviews because I think that it is a waste of time but if anyone reads this please know I was so impressed I felt compelled to take the time to do this.Also I LOVE MY CAR!!!!!! It is fanatic to drive, has a nice ride, is roomy and my kids love it too.

Harrietmarie

Sep 4, 2014

I bought a car from Kia of Coatesville, last year. 2014 Kia Forte. I am so happy with my car, and Kia, then when my fiance, started making the decision to look at cars, it wasn't a tough choice. He had already been driving it, and he loved it. So a couple of months before the decision to buy, we went down to look around, and Sharif Aly greeted us, and began chatting. He was very warm, and friendly. We weren't there to buy that day, so he was very nice, but not pushy, we liked that. He exchanged numbers with my fiance, and would call him from time to time ,by the he was ready to buy, which was only within 60 days , we felt comfortable with Sharif, and he made buying a car fun......through all the paperwork, and long conversation, he made it easy to understand, was very pleasant, and patient with all our questions, and made the process very simple for my fiance, who is a first time buyer. So KUDOS, to Kia for selling great cars, and for having a great car seller working for them. KUDOS, Sharif..........and THANK YOU. Harriet Carter of Coatesville

Brenda Tate

Sep 3, 2014

I didn't plan to purchase a new car. My sister purchased her KIA Optima from Sharif Aly and she recommended him to talk about deals on the 2014 cars. Sharif was the BEST!!! The most nicest person ever to sell cars but it was Sharif personal touch as a family man and a team leader and player. It was a joy to buy a car from Sharif and to move the process along quickly so you can enjoy your new car and get it on the road. Thank you Sharif for your help, time and expertise.

DouglasKAU

Sep 3, 2014

Sharif was amazing to work with! Right when you sit at his desk, you can tell he cares about family a lot. He has pictures of his wife and daughter nicely sitting in plain sight and he proudly keeps a picture book of his newly born daughter. These details are all important because he treats you like family. He goes out of his way to make sure your experience is a good one. He worked with me to make sure i got the best deal and therefore kept the most money in my pocket. I would highly recommend him to anyone interested in Kia's anywhere within 500 miles.... I kid, but seriously, he made the whole experience great!

salsbury

Aug 13, 2014

My comments are on the Kia of Coatesville Facebook page. Not happy with customer service at all!!!! Asked questions of finance manager, Tommy. Very, very difficult to get any reply thus, no satisfaction!

gwengilbert

Jul 8, 2014

We spoke with Dan Freed over a week prior to our visit. After contacting the dealership regarding a vehicle that we had seen online, he replied immediately. Dan really went out of his way to coordinate details and streamline the process. He made sure that we knew what to expect and what was necessary for the deal, we discussed the options and he was incredibly helpful. Everyone at the dealership was friendly, professional and the finance guys really worked to get us a great deal. We left with the car we wanted for the price we wanted, with a payment that was less than we had discussed and planned for. It was, hands down, the best experience we have ever had in a dealership. Thanks again to everyone at Kia of Coatesville!

KatieOllis

Jun 22, 2014

We went to Kia with our son to get him a new car. Josue was the dealer we worked with. Super friendly, always smiling. Josue went above and beyond to find the exact car our son was looking for and he couldn't be more pleased. We were so impressed with Josue, we went back the next night to see what he could do for us. Once again, he found us the right car at the right price for us and we love our new Kia Soul. Thank you Josue and Tommy for all your work and your friendly spirit. We will definitely recommend you to all out family and friends.

Kimberly Horblinski

Jun 10, 2014

They were very helpful and kind. I felt that they made my buying experience a good one.

schwarz5

Jun 7, 2014

I came to Kia of Coatesville on the recommendation of my daughter Kelli Pitt who purchased two vehicles from Darrell Peterson . I worked with Jason Brandt and Darrell Peterson to purchase my new vehicle. Jason was extremely helpful with my unique situation regarding my damaged vehicle and his knowledge of how to title and insurance my salvaged vehicle. The experience was pleasant, financing was expedited smoothly and so much easier than I anticipated it would be. Every single staff member greeted us with smiles and hellos and are friendly and courteous and humorous, which made my experience FUN, also! I was impressed my how knowledgeable and informative each and every staff member was! I would recommend your dealership to any one looking for new or used vehicle. Thanks! I love my new Kia Soul!

Lisa McMahon

Jun 4, 2014

Everyone who helped my bf & get a car were very nice & helpful (:

Tianna Segneri

Jun 3, 2014

Dan was great, as was Tony, the finance guy. All staff were very personable.

David DiVella

May 30, 2014

This is the best brand new car experience I have ever had at a dealership. Very professional, courteous and friendly. I would not buy a car in the future from anyone else. I will also refer customers to this dealership. Thank you for your great service.

Renee Cairns

May 29, 2014

I had a few specific things I wanted in my soul. Jason Brandt was very knowledgable and made it happen! I will definitely be back to buy another car from Kia!

Patricia Haug

May 28, 2014

I received excellent customer service at Kia of Coatesville. Jason Brandt is knowledgeable and helpful. He asked a number of questions to gain a better understanding about the vehicle that would be a great fit for my lifestyle. I would recommend Kia of Coatesville to anyone

Linda Czerny

May 27, 2014

They worked with me for a great deal I bought a car from them previously

Marc Fiorino

May 23, 2014

Very friendly, VERY helpful, worked with our situation and got us our MUCH needed second car.

Pinedale

May 20, 2014

This dealership knows how to do great promotions. You get lured in with gimmicks and trickery promotions. Too bad that they are better at gimmicks than selling cars. I would not recommend this dealership if you want to purchase a car, but for your next birthday party these guys are great!!!

Malinda Tweed

May 15, 2014

Great down to earth honest salesman and accounting manager. I will be back! .

Tyanna16

May 13, 2014

Paige was very friendly. No one there put to much pressure on me to buy anything and they weren't all in my face about it. They gave me all the information I needed and wanted. Paige was great and she didn't pretend to know anything. If she didn't know she asked someone else. They all worked together very well in there and made sure they helped me find what I was looking for. Very Positive visit and I walked away with a new car :)

Gianna0511

Apr 11, 2014

What can I say...I'm so very beyond pleased at all the hard work that Darrell put in to get me a great car!!

pfkershner

Apr 2, 2014

Our buying experience here, although in hindsight we do not feel we got the best deal, was very nice. Our sales person was very polite and helpful. Regarding service, the staff is very polite and helpful. Unfortunately, our service experience has been spoiled by some of the typical dealership type responses that cause people to bring their cars elsewhere for service. We purchased the Jim Sipala care package for lifetime oil changes, tire replacement, inspections, etc. When it has come to our tires (the largest expense for Kia of Coatesville that comes with the JIm Sipala package) we have gotten every excuse in the book as to why they can't replace the tires. Our treads have been miraculously reading the same 4/32" for months and months, and now we are being told that unless we pay for the 60k service, they can't replace the tires. Understanding the need for regular service which we have kept up with to this point, when buying the lifetime package, there is no preset schedule as to when tires would be needed and to hold their replacement hostage due to a timely service interval is completely unfair. This is the precise reason people regret bringing their cars to dealerships for service and the precise reason I am embarrassed that I fell for the Jim Sipala lifetime package.

csgptg89

Mar 25, 2014

Excellent dealership and salesman. Took cares of my needs. Worked hard to get me the deal that I needed.This is one of the best dealerships that I have dealt with.

mmckim0979

Mar 24, 2014

I bought a 2010 kia forte sx brand new...Worked great for the first couple of months and then started having horn issues.. Took it in to the dealership and they wouldn't do anything since the horn worked for them...The moment I drove away it started acting up again...Took it back again and it quit working for them, so they kept it for four days and still didn't fix it.... Spoke to the manager about the issue and he told me to trade it in and buy a new kia...Are they crazy!!!!!!!! Why would I go through this again....They told me it must have been a defected horn.....So fix this issue then.....I will NEVER EVER buy another kia forte from Coatesville Kia....

donald47

Mar 22, 2014

We love this dealership! It's not like being "sold" something but rather explained about a car. They are knowledgeable, efficient and friendly as well as patient. While waiting for their showroom to be completed, they are working out of a large trailer and still there is no lack of customers, including families, filing in the door. New showroom will be ready in about a week. They have a large stock of cars to choose from.Safety is important in a car and this is one of the best.We would go back there in the future and hope the same group of cheerful people are still working there.

Nbo

Mar 21, 2014

Dan Freed was Awesome and super friendly. He wasn't at all pushy either! Tommy was Awesome as well! He was so Helpful and friendly!!!

joelaine

Mar 9, 2014

Dan was the greatest ! He got me the best price, on the car I wanted. He made the whole process totally painless. I would definitely recommend him to all my friends and family.

JANEMUDGE

Feb 27, 2014

I began talking to these people in Oct and they were as patient as could be while waiting for my health to warrant leasing a car!I would recommend this dealership and all its people to everyone. i actually enjoyed the experience.

l00der

Feb 26, 2014

Actually showed me cars on a sunday when they were closed. They stopped by and talked to about what I was looking for that day. No high pressure and no lying they delivered on a great car. I went in the next day and found out they had Listened to what I wanted and got me the exact car at an incredible price.They made it easy to buy a car.

brenda lakey

Feb 17, 2014

I had a great experience my salesman knew exactly what I was looking for and already had some selections ready when I got there. everyone was pleasant and over all I give kia a thumbs up..And a special thanks too Dan.

Jerry Lujan Jr

Feb 14, 2014

This has been the best sales process I have ever experienced. It was a very seamless process that I will never forget. Your finance guys diligently worked to get me the best interest rate and for that I am truly grateful. You have earned a customer for life and I will always recommend Kia of.Coatesville. thank you Raul, Josue, Donnie and.Clay for such a wonderful buying experience.

jlujanjr

Feb 13, 2014

went into Kia of Coatesville looking for an SUV for reliability especially during the extreme weather we have been having. Since the time I walked in the door Salesmen Raul and Sway took real good care of me. Showed me what I was looking for. They were very knowledgeable regarding the features and really made me feel comfortable doing business with them. Next up were Donny & Clay ( aka The Miracle Workers) who put together an awesome finance program that fit my budget. Although this dealership was quite a distance from my city...it made it all worth the while. Everyone I delt with from start to finish have earned my business for life. Thank you gentlemen for making my buying experience one I will never forget. Referrals go a long way and you better believe I will be referring everyone looking to buy a car. I also LOVE MY KIA SORRENTO!!! :-)

Jenniferhughes71

Feb 13, 2014

My husband got his Kia optima a few months ago from Darrell. When my car needed to be traded. I told my husband to call his guy Darrell. We went back and got a new Kia Forte. I looked at a Rio first because I saw a 5 door, but I likes the focus better. Darrell asked us many questions about what we wanted in a car. I told him I liked the forte but wanted a hatch. He said no problem we will find one. He did find one and let us take a drive. He also took the time to explain all the cool stuff the car had. I was very impressed. He talked to us about price and where we wanted to keep our payments. He said he would do what he could to get us there. He and the finance staff got us $30 less than we expected It was a great experience over all and I would definitely recommend the dealership and Darrell

bravegrl

Feb 8, 2014

Excellent service overall. Extremely friendly and courteous. Best deal ever price wise. I would recommend this dealer over and over again. Easiest deal I made.

Dominic Pennypacker

Jan 20, 2014

The whole Kia of Coatesville experience was unbelievable. Jason Brandt, who is the internet sales manager did an exceptional job. He not only made it possible to get me approved, I drove away in a brand new vehicle. I strongly support Kia of Coatesville now.

cmackey1

Jan 18, 2014

My salesman Darryl Peterson was very curtious and knowledgeable about the Kia Sorento AWD vechicle I purchased. He as always readilly available for my questions. The finance person Donny, was awesome in getting me approved a the best rate possible.Thank you to both of these gentlemen for a job well done!!!

Kitsch

Jan 4, 2014

As soon as I pulled into the lot and got out of my vehicle, Sway Concepcion saw me and greeted me, asking if I need any help, even though I was slightly disheveled. As opposed to the Ford dealership next door, where I mulled around the showroom, and read specs of autos I was potentially interest in, and looked at window stickers for a full 20 minutes before walking out. Apparently I had been 'sized up' based on my appearance, and not taken seriously. No one sitting around chatting ever asked me if I needed any help. I am very glad I looked at Kia, and ended up buying a 2014 Optima LX. The crew at Kia of Coatesville were very freindly, not at all pushy or pressuring, and actually listened to my needs, rather than trying to steer me to this or that vehicle. Moreover they put together a deal with my trade (an '08 Honda Ridgeline with 80K miles), which had been bought used 2 years ago, coincidentally at a Ford dealer in Feasterville, Pa, and which I knew I was "buried in" so to speak. (Ie: money owed significantly exceeded actual trade-in value.) I am a self employed HVAC contractor, and they got me a great interest rate too.The structure of the deal was 100% transparent, and I found the Kia to be a great value, with a great warranty to boot.These people not only earned my business, they earned my trust, and therefore deserve my business.

Susan house

Jan 1, 2014

We have been dealing with Kia of coatesville since we bought our 2007 Spectra. Our experience with the service staff has been exceptional. As a result, yesterday, with the help of a very able and helpful salesman, we traded in our Spectra. Though we were sad to say goodbye to her - she's been a great car - we are pleased with our purchase of a 2014 Forte. We are looking forward to continuing our relationship with Kia in the coming years.

kfire9922

Dec 25, 2013

Good,service, sales, and friendly people. Have kept their word so far, and no complaints. Would recommend anyone to stop in and give them a chance.

Dana Parker

Dec 10, 2013

James was very knowledgable with the optima, he explained everything about the car. He catered to our every need, I would recommend Him to everyone looking to purchase a KIA.

Brian Sweet

Dec 3, 2013

It was a thoroughly pleasant experience and we were VERY happy with the car, the experience and the overall Value we got.

travisguy5

Nov 28, 2013

The Sales & Management Staff did a great job finding the right color 2013 Kia Sportage LX, that my wife & I choose. They went the extra yard to have my vehicle serviced & ready for p/u on time. I would highly recommend anyone to go to Kia of Coatesville for a great deal.

kateroyal

Nov 25, 2013

Darrell was very knowledgeable about the car I was interested in purchasing. He thoroughly explained to me the details of my lease, which made me feel comfortable. Once i bought the car, darrell filled the gas tank and had it detailed. Great experience at KIA

ccline44

Nov 25, 2013

They did a great job with my new car!! It was the best car buying experience I have ever had at any dealership to date!

Joseph Guglielmi

Nov 20, 2013

Everything about the experience with the Coatesville Kia team was exceptional. Jason gave a great overview of the vehicle and even helped me set the clock and the radio stations, Stacey was very friendly and knowledgable, and Donny made it easy to do business. Overall the best car buying experience I have had. Glad to do business with this dealership!

keen5413

Nov 14, 2013

Josue Concepcion is a remarkable salesman. He is very friendly, very knowledgeable and wants to make sure his customers are happy with their purchase. We would definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience.

distincdesigns46

Nov 13, 2013

Dustin Tucker is a remarkable salesman, I would definitely buy a car again and refer people to him. He makes you feel secure and confident in your buying experience.

taya63

Nov 7, 2013

I spoke with James on the phone after receiving an email offer. The email offer came after I had my 2010 Kia forte serviced a few days earlier. The email thanked me for my decision to have my vehicle serviced by this dealership and it told me that they were in need of pre-owned vehicles. It asked would I be interested in a free inspection/evaluation to see what my old vehicle was worth in reference to purchasing a new one. To be perfectly honest, my credit is not the best at this time and I told James that I was pretty sure that I would not be able to buy a new vehicle even if I traded in my old one. James was very diplomatic but also very confident that he would be able to get me into a new vehicle today. I was very skeptical and we talked for a little bit. He asked me if I could come see him this afternoon. I said, why not! I figured the ultimate end would be a no answer but I was sure that I would be at the dealership for no more than 30 minutes then I would go home with my old car. Well instead of going home with my old vehicle, in less than one hour, James was congratulating me on my new vehicle and shock upon shock, at a lower payment than my old one! James was professional, emphathetic, efficient and personable. He had an easy smile and he worked quickly. I can't remember purchasing a vehicle in so short a time. It was a surprising and wonderful experience! Thank you James and to everyone at Kia of Coatesville, including those very hardworking guys in the service department.

moviejunkie222

Oct 29, 2013

I went in to see if I could get out of my pos car into a new one. I worked with Chris and he was great to talk to. He helped me to find the PERFECT car and it fit my budget. I would recommend to anyone out there who needs a car to come to Kia of Coatesville and see Chris Houston. He will get you in the car of your dreams.

Jwdlt1983

Oct 22, 2013

"Sway" Concepcion was wonderful in helping us get into the first 2014 Kia Soul sold in the East USA. I feel happy that I finally bought a car that I have fallen in love with. Everyone at the dealership was fantastic and made us feel very comfortable.

mdeveney

Oct 22, 2013

Everyone there went out of their way to help me get into the car I loved! Would recommend them to anyone who is in the market for a KIA.

Nancy Campbell

Oct 21, 2013

The team at Kia Of Coatesville gave us outstanding service!! They worked with us and gave us the best deal imaginable; Josue, Tommy, their manager - whose name escapes me at the moment, sorry! - and Donny are AWESOME!!

adhillen

Oct 8, 2013

The staff was very helpful, helped me exhaust all possible options to finance my new Kia, Josue "Sway" was very friendly and was very knowledgeable about the vehicle I purchased. The finance manager was amazing she worked her magic and was able to meet my budget needs. would recommend this dealer to anyone!

Japta

Oct 4, 2013

I did not purchase from them,but they followed up with me. Even though they did not have what I was looking for, there was no pressure and also gave some good advice!

benrosen

Oct 3, 2013

Absolutely the best sales team around. They were quick and easy to work with but very and extremely customer focused. Its not something you are used to shopping for a vehicle. I would recommend KOC to anyone looking for not only a great car but someone looking for a GREAT experience!

robfinjr

Sep 30, 2013

Started looking for a Sorento, Jason was the internet contact. Very nice tried to come up with a vehicle to soot our payment we wanted. Really could not come up with a car we wanted to our liking at the payment we wanted. So we decided not to proceed because our 04 Sorento is paid for and in very good condition. Then we received a sales flyer online for a three day sale they were having. So out of curiosity we went down to look. Jason turned us over to another salesman James. Everything we looked at he said would not fit the payment we wanted. When ask about the sales he said "that was only on the high dollar models they can't sell. So we found an Optima demo we liked Loaded high end. Now we were turned over to Tommy really nice guy. after talking we decided to test drive SXL model. Tommy moved on and told James to get the car. After about five minuets James comes back and says to us "I have a nice SX model that would be great for your budget because it was $5000.00 less and did we know that the chrome wheels if chipped are about $800.00 a piece." Just because we wanted a certain payment and a good deal he ASSUMED we did not have the money to afford the SXL and treated us like we were second class citizens. Then when we decided to leave because the way we were treated Jason decided to proceed to tell us they were doing all they could to work with us and that we drove all the way there and we wasting our time if we left. Well number 1, we always go out to eat on Friday nights so we did not waste our time we had a good meal and went home. Second of all we make a very good living and could afford any car on that lot, we just choose to keep payments lower.

Mark Gregan

Sep 27, 2013

Good team effort buy the guys at Kia. Love the Forte and am happy with the deal. Kia is making some excellent vehicles!

Mike

Sep 20, 2013

I have nothing good to say about Kia of Coatesville. After chatting with the sales person about a specific promotion and confirming it was available for the Sorento we decided to drive to Coatesville to look at 3 of their vehicles. After meeting with the salesman again, having to explain what I was looking for and my must haves, on our walk over to look at a Sorento he tells us the promotion is only for the SX model. When questioned why he did not state that when we spoke with him earlier after knowing it would take a good hour to get there, his only response was, We are just to do whatever it means to get you to the lot. He proceeded to ask questions again what I was looking for, if I really needed a 3rd row because they are not useful, and I should consider one without it. He said, he would show me a few that should work for me, but also suggested that I look at a Hyundai model. I said, when we spoke I specifically said I only want to look at Sorentos. His response was Just Humor me and look at the one I have to show you. I had a 14 month old with me, so I did not have time to waste just so he could show us things we were not interested in. After that we decided to speak with the manager, of which all of the sales people continued to stand around his desk and just smiled when we were complaining about our sales person and the lack to explain or come forth about a promotion. Tony the sales manager, said that is how it works, we refer to the ad and get you to the lot. That is all that matters. As we were walking out the entire group of sales people and manager were laughing. My husband confronted them, Asked do you think this is funny? and Reggie, replied, Yes I do. I hope the upper management team of Kia of Coatesville finds this funny too when they learn they lost a sale and that we will be making sure to share our experience with others!

Eperna

Sep 18, 2013

Worked with salesperson Chris Houston to buy my 2010 Kia Soul. VERY happy with my buying experience! They worked with my limited budget. Very pleased!!

Chris Capato

Aug 1, 2013

My self and my family have been customers for years at Kia. We continue to be customers because of how professional they are. We deal with Al all the time at Kia because we know we will be taken care of. We trust everyone at the dealership and because of that we will continue to be customers of Kia.

pauljay1

Jul 17, 2013

The car they listed for sale was stated to have been inspected without any body damage. Prior to purchase I asked the salesperson to walk around the vehicle and inform me prior to driving out if there were ANY issues with the car visually. He confirmed he had walked the vehicle and that there were no issues.The front hood was dented with numerous scratches around the vehicle. Additionally they stated they performed a thorough inspection and that the car was good to go. Upon taking it for inspection there was a leaky shoch that they never disclosed and certainly knew about. They were not friendly... smiling when you lie is not friendly.I would NEVER trust them for anything again!

Cathyarce

May 30, 2013

Called this dealer to get a price of a used sedona, filled out papers for pre approval. Explained my credit situation to the salesman over the phone, also told him the max payment I wanted. They told me to come down and I could keep the van over night to see how we liked it. When I got there they showed me a dodge mini van, it was 2 yrs newer than the one I came to look at. I started looking at this van and was pretty sure I would not be able to afford it, the salesman and his manager both said "the numbers should be really close". So I took the van home and drove it for the day. I really liked it. I called James in the morning and asked him about buyin the van. I again told him I didn't think we could afford this. I also told him I didn't want to waste anyone's time if I can't get it. He told me that it was almost sure I could get it for the payment I needed. I go all the way back to bring the van and sign the papers to make it mine, I have my 3 children and husband with me and wait in the office for 45 min and then James come back with news from the bank. $200 more a month then I told him I could afford, and I couldn't have the van I drove home. This was the price of a Chrysler that was 2 yrs older than the dodge I really liked. When I expressed my disappointment about the price jump he never came back with another number just said that's the best we can do. I repeatedly asked him about the payments working and also expressed that I didn't want to bring my husband and kids down if we couldn't get the van, James showed no reguard to my families time and really wasn't helpful. When I told him I could not afford to make those payments he then started to point out things wrong with my current van. And that it would cost how much to fix those things. He's the thing if I can only afford $250 a month and your trying to get me to pay $450 a month, that's $200 a month that I don't have. Where am I supposed to get it from?!?!?!? I don't hunk pointing out the problems with my current van helped the situation. They just made me upset that someone would stoop so low to hit you while your down.

cynthiaduncan

May 29, 2013

I have given the ratings I have because overall it was a hassle free, fast, relatively simple experience with salesman, Scott Streeter and finance manager, Tom Selzer.

cp9760

May 22, 2013

I negotiated a price over the phone with Al Demskey on a specific vehicle matching a price quote from another dealer. When I went to purchase the vehicle, Tommy Iannicelli refused to sell me the vehicle at the negotiated price and tried to sell me an identical vehicle at a much higher price. I went and purchase the vehicle from the other dealer at his original price quote. Avoid this dealership. They are extremely high pressure and dishonest. Go somewhere else. You'll pay less and be treated much better.

moremoted768

May 5, 2013

Scott was awesome he even went through every detail about the new car I purchased inside and out he even set up the radio stations and made sure I was satisfied and understood everything before leaving the dealership. Everyone was very polite helpful and honest.

Newsuan

Mar 25, 2013

Customer service rep on the phone was rude and dismissive as i tried to lodge a complaint. Had to call back approximately 4 times to leave a message as I was continously put on hold with out letting me know i was being put on hold. All of a sudden I had to call back to finish talking to the secretary. When I asked if I'll be able to finish my message this time, I was told that other people are calling as well. I understand that, but I should have been asked can you please hold ? Also, i purchased the extra maintenance plan for Approximately $ 2,500.00 at the West Chester dealership, given one price for my service call, and when my wife brings it into the Coatesville dealership, they tried to charge a bigger price than what was on the brochure. had to get that straight. I also was told that the extra maintenace contract I entered into at the West Chester was not shown on the records at the Coatesville dealership. I have no idea why my records aren't on the records in Coatesville, especially when its owned by the same person. It's a great inconvenience to me and my wife to have to wait around to constantly have our records verified by numerous people and or branches in order ot get the exact service I'm paying for. their are more little things that I believe should be improved on, but thats enough for now. i would like to add I've purchased 5 vehicles from dealership, but this is the first Kia. Everything else has been a BMW, Chrysler 300, Infinitis. So I've done my part. until I receive an apology to my wife for her inconvenience from one of your managerial staff, I will not purchase or recommend your dealership to any of my friends or associates. My number here, which I'm sure you have is 610-380-8425, or her # 484-886-0087

Jthomp1234567

Feb 26, 2013

Fantastic service, excellent courtesy. Easy and quick process throughout! Loving my new Sorento! Will and have recommended to anyone who's looking for a Kia!

jj1283

Feb 5, 2013

I submitted a request online for a new Kia Forte and Tommy contacted me almost immediately. His attitude and professionalism on the phone was what got me interested in coming in to visit Kia of Coatesville. He assured me there would be no pressure, just to come in and test drive the vehicle to make sure I even liked it. As soon as I arrived, I was greeted by a sales manager(Bob) and Tommy already had a Forte pulled up front for me. He took the time to explain everything(and I mean everything!) about the vehicle to me. I wasn't planning on buying that day, but because of courtesy, professionalism, and of course a great deal that was presented at that moment, I couldn't say no! Now I'm a happy Kia owner. I would recommend and have recommended to anyone! Go see Tommy at Kia of Coatesville.

Jcc613

Dec 10, 2012

Likes to pull the old "bait and switch" beware. We came in to look at one car and was told that they 'found something wrong with it so they would not be selling it" despite the fact that it was up on their website for sale with a specific price. Showed us another car. When we asked about their website special regarding guaranteed $5K for your trade regardless of condition they informed us that despite the fact that the website has no "small print" or conditions for the deal noted.... We needed to spend at least $17,000 in order for us to get the trade-in special. They said that the special has been running for 2 years, but the website says that the special for the trade in is "this week only".... BEWARE BEWARE BEWARE! Slimy business practice.

wasmickey

Dec 4, 2012

Bought a great car at a great price. There was no back and forth BS at all. I am loving my "brand new' used car.

Parker18

Aug 12, 2012

Worst experience looking at new cars in a long time. Bad price offered for new car and bad trade value offered. Felt like I needed to take a shower after leaving that slimy place...

Turkey7

Jul 25, 2012

I purchased my vehicle here about a week ago. I'm shocked that there are any negative comments about this dealership. Tom and Dean went above and beyond to get me in my new car. This was my first new vehicle purchase in my life and it was painless! In all honesty, the only thing that would have made my experience better, is if the guy from the commercial came over and said "That's CRAZY".

lady123

Jul 14, 2012

I had originally gone to Kia West Chester and did not like the deal I was offered on a 2012 Soul Exclaim. I contacted Kia Coatesville and they told me that they would be glad to give me an even better deal than the one I turned down, so, on July 13, 2012, I met with Shariff, Tony, Frank and a few others whose names I do not remember. I saw the Soul Exclaim; I recognized the sticker price and I saw the Kia West Chester logo on the back of the vehicle. I told them "Yes, that is the one I want." I negotiated a trade in allowance on our 2008 Madza 3, and the final cost to me, for the Titanium Soul Exclaim that I had just looked at in their parking lot was $10,500.00 including tax and tags. Forty five minutes later, after all the paper work was filled out, one of the older salesmen came over and told Shariff that the car that I was to get was NOT the one I had just negotiated a deal on. He said that the car that I was to get did not have a Spoiler on it. He then turned around and started to walk away. I stopped him and asked him what he was doing and he said "The car you were going to buy from West Chester did not have a spoiler on it and the sticker price was $370 lower than the car we just 'showed' you so we're taking this car back to West Chester and bringing the cheaper one here for you". Excuse me????? At that point, I knew I was being conned. I told the older salesman "the Soul I had looked at in West Chester most certainly did have a spoiler on it." He said "No, you're wrong. We just looked up the records at West Chester and the one you were going to purchase did not have a Spoiler, so we're going to take this Soul back to West Chester and bring you one back that doesn't have one." I asked to speak to Jim Sipala, who owns the dealership. The older salesman said "This was Jim's decision". Okay fine.In other words, they tried the old "bait and switch". Show someone a loaded vehicle; negotiate a price and then switch cars before they leave the lot. This is not uncommon in shady car dealerships. Needless to say, I got the keys to my Mazda and gladly walked out. When I left Kia Coatesville, I drove directly to another Kia dealer. I asked them to pull up the Soul Exclaim inventory at Kia West Chester. There were 2 logged in their inventory and BOTH had Spoilers. Interesting isn't it? Then, last evening, I found the paperwork that I received from Kia West Chester on June 30, 2012, with the description of the Soul Exclaim I wanted to purchase. Lo and behold, it DID have a spoiler on it.My advice - If you want 'honesty', well as much honesty as you can get from a car salesman, do NOT go to any of Jim Sipala's dealerships.

Ajonsey2

Jun 26, 2012

I recently went to Kia of coatesville to purchase a 2012 Kia rio. The car itself what's very nice, ran well, and and seemed to have no problems. Also it was priced at 18,000 which was the price listed on Kelly blue book for a brand NEW model. Kevin is the sales man that I delt with he seemed knowledgeable about the vehicle and was able to answer my questions. My mother and I took a test drive and decided to buy the car. We also purchased the lifetime maintenance package and a 100,000 mile warranty. They cut about $1500 off the car and maintenance package which was priced at $1750. Whent it was all said and done the totall price came to a little over $20,000. That evening I left with the car and returned the next afternoon to have the car detailed, gas tank filled, and also Kevin had to show me how to operate the vehicles radio and wireless connection. The trouble began a few days after I purchased the rio. Not one time through the whole purchase process was I made aware of the total mileage on the car or shown the odometer reading. I had never thought to ask because I was under the assumption I was purchasing a new vehicle. When I finally caught sight of the odometer reading I was very agrivated because it read 5857 miles give or take 15 miles. Immediately I checked all of my paper work and became even more frustrated at what I discovered. The invoice odometer reading said 5 miles and the car was checked off as being new. This is without a doubt a case of dealer fraud. A vehicle that has close to 6000 miles on it is hardly new. Also the post dealer inspection paper work had made up mialage as well. In the blank for miles they hand wrote that there were 2 miles on the car before it was inspected and that it had 8 miles after it was inspected. After discovering all of this on my paper work I contacted Kevin and he told me it was a computer error, which doesn't add up considering the post dealer isnspection report was hand written (2 at start 8 at finish) and the vehicle supposedly hit 5 miles mid test which makes it impossible for the sales manager to have read the odometer reading at 5 miles when he typed that number down on my paper work. At this point my mother and I both wanted to return the car and be done with Kia of Coatesville. That evening we went down to the dealer to return the used Kia rio that was sold as new. We talked with the head sales manager. He asked my mother what we wanted to do and she told him we wanted to return the car and end the contract he then asked why so I replied by stating that " the bottom line is valuable pieces of information regarding the mialage of the car was left out of the sales process and I no longer had faith on the company". I spoke in a tone that any agrivated person who wasted a lot of time buying a car and was a victim of the actions of a fraudulent company, the sales manager must have been offended buy my blunt honesty because he cut me off to raise his hand and say that he was not being rude to me and that I should stop being rude to him. Really..... That's the best response he could give when I simply answered his question on why I wanted to return a vehicle. Very poor customer service. This dealer is a place I will never go back to. They did end up taking the car back with no problems and I believe it was because we possibly had a big court case against them for fraud.

lilmama66

Jun 26, 2012

I met with Kevin to purchase a vehicle after getting a promotion letter in the mail. Kevin listen very well and told his manager. The manager Bob, came over and explain everything to me in detail. I was very surprise they could help me. I've had some problems in the past. But with the help of Kevin and the management I'm driving a NEW Kia. Kia of Coatesville is the best.

fhershey26

May 2, 2012

My sister and I had a terrible experience here! We went shopping for a new car and they pressured her into buying one that say and would not give her any of the deals if she went another day. She was trading in her old car which still had payments on it. They agreed to cover the amount that was left on the loans if she were to purchase a new car. When buying the new car, they reassured us that they would cover the car again to help seal the deal. They also asked us multiple times if we wanted gap insurance, we declined. When reviewing the bill after we got home, the company moved a significant amount left on her old car to her new payments and charged her for gap insurance. When trying to contact them again to have it corrected they refused to help us.

perrycorbin

May 1, 2012

On Saturday, my girlfriend and I went to look for a new car. She said that she didn't want to rush into anything and said she would not be coming home with a car today unless they offered to pay the entire amount she owed on her current automobile. She wanted to give it a few days of thought first. We went to a few different dealerships and she got the amount they would give her for her trade-in and an estimate of what her payments for a new car. Our last dealership that day was Kia of Coatesville. My girlfriend was looking for a new car that would be better on gas and was hoping to lower her monthly payment. She immediately told them this and they recommended a KIA Forte. He told her that she would have to get a brand new car because she owed so much on her current car, but said they were willing to payoff the current car. It seemed crazy that their first offer was to pay it off. My girlfriend asked the guy we were working with numerous times to verify that they were really going to pay the 17,000 that was owed. He said yes. Still not wanting to rush into anything, we told him we were going to go home and think about it. He told us that the offer would be off the table then and the only reason they were willing to pay off the car was because it was such a good sales day. After talking, we said they had a deal because they were willing to pay for the old car. When we switched rooms to sign papers, we felt rushed. The guy was late for dinner with his wife and he had two other customers behind us. My girlfriend didnt like this but asked the new guy the same questions about the car being paid off, payments, etc. and he said everything we agreed too. He asked if we wanted gap insurance and we declined multiple times. When we got home and looked at the paperwork we realized we got played. They not only added 4,000 from the previous car to the new car, but also added the gap insurance for a few hundred extra dollars. They were completely lying to our faces. Being deceitful should not be the way to conduct a business.

jhinPA

Mar 13, 2012

Friendly but not knowledgeable and unable to give definite pricing. NO FOLLOW-UP to TWO online chats to request pricing until a call 3 Weeks later. I was ready to buy but Kia of Coatsville missed a definite sale. If they don't care enough to sell you the vehicle, I can't imagine the lack of follow-up this dealership has once they've made the sale. Now THAT'S C R A Z Y!

GaryWamsher

Mar 3, 2012

Sharif wasn't too bad. He was polite and professional. Car was a 2010 Forte SX and EX. After picking the car I saw it had a bad CarFax report. Bob Rae had the guts to tell me the price on both was not going to change, even with the bad Carfax on the EX, and the fact the SX has been on the lot for six months. He claimed they couldn't keep them on the lot.....they sailed off the lot. Must be a slow boat to China. They also tried the "you have a low credit score and we're doing you a favor" bit. I produced a copy of my credit score over 730 for each bureau. Now its the "your credit score is different depending on who looks it up" game. Called Equifax and they told the Lie-nance Manager that was false, who then said the credit bureau was full of crap.The next game was the price based on Kelly Blue Book. When it came to my trade it was the bible......when the price of both Forte's were WAYYYY lower in the book it became a waste of time....."KBB is ALWAYS wrong" they said.The last game, and at thet point I walked, was the "HERE IS THE PAPERWORK....SIGN SIGN SIGN SIGN DON'T READ SIGN SIGN SIGN I SAID DON'T READ SIGN SIGN SIGN" game. If I didn't the deal was no good tomorrow card was played and you wasted my time and don't come back blah blah blah. Bob even went as far as to follow me INTO the parking lot and call me all sorts of names and say I was lucky they got me a deal. If I don't take it I'll stay the loser I am now, and have fun trying to get other dealerships to approve your sorry ass.The kicker of it all.......I bought a car from the West Chester dealer Jim Sapala owns.... from Anthony Glover and it was NIGHT AND DAY different. Coatesville KNEW I was a prior customer !!!!!!Now THATS Crazzzzyyyy !!!!!Bottom line...Kia Forte EX with damage and airbag deployment.Listed at $16995KBB Excellant condition:$14405With damage around $12200Edmunds says do average appraisal rate price is $12500 minus damage even though car was fixed.Forte SX was listed at $19995KBB price was $15300Edmunds.com $15350

crzyfrog

Mar 2, 2012

Did not charge price agreed apon then acted like he didn't know what I was talking about. Wrote letters to the president and never had any response. On top of that I was charged a cap insurance which was never discussed $600. I also never received the phone call to rate my purchase, I guess that was a coincidence. I would never never recommend this dealership.

Wade C

Dec 21, 2011

Poor attitude towards customers! They where very friendly when we were buying the car, but when we took it back to get it inspected and found out that a seal they had fixed when we bought it, was in fact still leaking, they could care less. They were not willing to discuss any other solutions than paying full price for the work, which was fine, except for the pampas way they explained it.

steviewarren04

Dec 1, 2011

I have made hundreds of phone calls to this dealership and I have yet to have someone help more or even call me back. This has been going on for over a year now and I keep getting the run-around from everyone. I have asked to speak with upper management to complain and they won't even speak with me!! Horrible customer service!!!!!

nikdomnjrsmom

Jul 20, 2011

bobby was very knowlebgeable about the kia sadona and helped us very much thank you he also knew alot about safty issues with the sadona because we do have four kids we need to keep safe he was also very friendly with the kids and made them feel comfortable

s10360f

Jul 20, 2011

I called into the dealership with a problem. I needed a new car, but I owed too much on my trade in and my credit was not the greatest. I spoke with Tony the sales manager on the phone and explained my situation. He assured me that he could help me. I was hesitant to come in because it was over an hour away. But I did anyway. When I got there Tony introduced me to Al Demsky. After we did a little paperwork, Al took me outside and showed me all the vehicles that would work for my situation. Unlike other dealers who pulled one car around for me and told me it is this car or a lot of money down. Al let me drive a few cars until I decided on a 2011 Kia Forte. We went back inside and Tony made a few phone calls. A few minutes later Al came over with some numbers. I was very nervous, but they got exactly where I was hoping to be. After that I met Tom who went over all the paperwork with me and expained it in a way that I could understand. After that process was done Al took me outside and spent 1 hour going over every option in the car, so I was comfortable before driving off the lot. And he downloaded the Kia of Coateville App for my phone so I can get in touch with roadside assistance, review my owners manual right on my phone, make service appointments, among so many other cool features that I have not even begun to try yet. It was worth the long drive to deal with these folks and are going to recommend them to everyone. Top notch crew and experience. Thank to Tony, Al, Tom, and the rest of the Kia of Coatesville crew!!!!!! A++++ experience and I cannot wait until my wife needs a new car. We'll be back!!!

Damiana1284

Jul 19, 2011

Bobby was great!! He was very helpful in selecting a vehicle that was perfect for me. He was very nice and walked me through the whole buying process... I would definitely recommend Kia of coatesville to anyone who wants to buy a car!

sharvey

Jul 19, 2011

We were very pleased with our experience at this dealership. I highly recommend Bobby, our salesman. He was knowledgable, honest, friendly and worked very hard for us. He was so very patient, showing us all options available to us even with a poor credit rating. The sales managers were also very pleasant. We will return to kia of coatesville and recommend to friends and family time and again.

Drnkmkr

Jul 19, 2011

I've owned two kia sorentos and wanted a new one. My father also buys his cars here. The incentives for customer loyalty are great and over all good prices for the sorento, we also bought the sipala package what includes lifetime oil changes, tires, tire rotations and inspections for life of the vehicle. The salesman Bobby o was very attentive to my needs and wants, listened to me and was not forceful or pushy like some other sales people we have dealt with in the past at other dealerships. He is a very friendly salesman with a good personality. Made my decision easy for me because of the comfort I felt there. Tom the finance manager is a very friendly and funny person as well. We would def come back for our next purchase and tell friends and family about the knowledge and comfort level we received. Bobby and kia of coatesville will be my salesman and place to purchase for long time for my family and whomever we can tell to buy a kia from. 10 rating from us. Thank you Bobby and kia of coatesville, in a industry of pushy and sometimes rude salesman, you guys are by far top notch.

harpersi

Jul 14, 2011

Come here first, and only if you know you want a KIA. I wanted a KIA forte and I got mine here, but only because I was so over the whole process. The price we paid was well well over what was stated to me twice. Didn't even get the extended warranty that was quoted in the lower price, lol. Totally our fault though for buying anyway. They did bump up the warranty at the end though,after we agreed to buy so go figure?? (To sleep at night? Jk.) Big saving grace there but not sure how many repeat customers they get. Implied that we were in a corner due to not having credit established. Please! I knew we'd get higher interest, but yeah..we can get that loan anywhere. Don't act like you're doing me a favor. Car salesmen I guess. Everyone was friendly enough though, and I like my new car. Other than that if I wasn't in need of a car right away and I could stand going to another dealership I would have moved on. Check em out first, but look around! I absolutely loved the dealers and everyone where I bought my Ford and had it serviced, I'll be looking for that KIA dealership for my maintenance!