Used Cars for Sale at Jeff D'Ambrosio Auto Group in Downingtown, PA

Jcondi23

Nov 19, 2016

I worked with Bob in sales who was awesome. He made the entire process quick and painless from start to finish. Everyone was very friendly and helpful!i

author

Nov 17, 2016

I have just complete purchasing my 3rd vehicle from D'Ambrosio of Downingtown. Each time I have dealt with Dave Baldwin. Dave went out of his way to show how here cared about a customer's feelings. He pointed out deals and programs offered, but when I explained was I was looking for, he immediately began to find the vehicle I was looking for. Later the day he contacted me stating he located a number of vehicles meeting my requirements. We quickly came to a decision and before I knew it the vehicle was here. Anytime someone I know is looking for a vehicle I direct them to Dave. He is passionate about his work and will do whatever it takes to satisfy the customer. Dave treats all of his customers as though they were one of his family. I know the next time I need a vehicle, I will be calling Dave. Thank you Dave and all the members of Jeff D'Ambrosio who truly believe the customer comes first.

HondaMan

Nov 14, 2016

Nick was wonderful to work with during our recent purchase of a used vehicle from Jeff D'Ambrosio. He bent over backwards to make our experience a positive one and we are very happy with our purchase. Jack, the manager of the used sales department, was also excellent and very reasonable and pleasant to work with, and together they made the experience better than expected. I highly recommend working with both of them!

Mitsubishi man

Nov 14, 2016

Excellent customer service. Made leasing a vehicle easy and a fun experience. They listen to what you want and make it happen. Great overall experience and highly recommend this dealership.

brbi & ken

Nov 10, 2016

We just purchased our 4th Jeep from D'Ambrosio's dealership with the help and great expertise of Dave Baldwin. Our experiences there have been nothing but good!! Dave has gone above and beyond to get us the perfect car....we love it!! I will recommend Dave and D'Ambrosios' to all my friends !!Barb & Don Myer

Slotter

Nov 10, 2016

My experience with Bob was great. Great selection of used Jeeps which was exactly what I was looking for. They have their best price up front but are still willing to go the extra mile to make you happy.

James and Debbie Shabrach

Nov 10, 2016

Love my new SUV!! This started off not so good. I went in to see one person and ended up with another person. The second person did not seem to do his job I waited about 3 weeks and I ended with Richy and took my SUV home that day. He took approximately 2.5 hours. This situation turned around very quickly. This ended up to be a good experience!

tmcgurl

Nov 9, 2016

Dave Balwin is such a asset to Jeff D'Ambrosio of Downingtown. We have purchased a truck, least a Volkswagen and now least a Jeep with Dave Baldwin. This guy is number one in our books. If ever we are looking for a certain car I know Dave will go through hoops to find just what you want. Dave treats us like we're family and is the most honest guy out there. When friends or family members are looking for a car I know just the guy! We love Dave and would NEVER go to anyone else!

Shellekearn

Nov 8, 2016

My husband was in a car accident and we needed to purchase a car quickly. We knew who would be able to fill that bill, Dave Williams. It was the 6th car we have purchased from him without customer remorse. Honest, knowledgeable, helpful is what he's and this dealership is about.

Paigepisc1024

Nov 7, 2016

Dave Baldwin was a pleasure to work with and made everything as painless as possible (: He took everything we were interested in to mind and I am extremely pleased with the outcome (: Thanks again Dave!

Lizabeth

Nov 7, 2016

My sales rep, Doug, was very helpful and I felt I could trust him. I had a very positive experience and would go back when I am ready to purchase my next vehicle.

Stimins

Nov 7, 2016

Very positive experience and polite staff. Tiffany and Nick went the extra mile for me, and i left with a new car. Chris was also very helpful during the final signing of paperwork and was extremely thorough when explaining each of the options available to me. Would recommend!

Kyle

Nov 7, 2016

I have been in the market looking for used vehicles. This dealership has been extremely responsive and always focused on assisting in my needs. Great company to work with and always has a diverse selection.

bob

Nov 6, 2016

Our sixth vehicle from this dealership over fifteen years, very pleased. Dave Williams is the different maker, trustworthy. Our go to guy for many years.

Career2016

Nov 6, 2016

The best deal anywhere! Thank you Jake for answering all our questions. You have a great future ahead of you working for Jeff D'Ambrosio ! Very friendly and professional dealership. We will refer many people.

Tina henry

Nov 5, 2016

I will go to them again people are friendly and helpful and huge thank you for your help we will be back down again thanks

CAROL RICKARD

Nov 5, 2016

I just picked up my new 2017 Jeep Wrangler. Dave Baldwin is my sales professional he is great! His knowledge about the automobiles he sales make me feel ever comfortable in my purchase. I will go back to see Dave if or when I buy another car. Thank you for a great experience Carol Rickard

Erica Diana

Nov 3, 2016

I am a first time buyer. I had a great experience everyone is very nice and helpful..I will recommend anyone here. I am very happy of the out come..

Thewranglers

Nov 3, 2016

Neil Pufko and the team at Jeff D'Ambrosio Jeep beat every other dealers deal by a mile and gave us great service as well. CUSTOMER FOR LIFE !! The Schramm family

francit711

Nov 2, 2016

I just bought my Jeep Wrangler Sport today. Dave Baldwin is the BEST salesman! He thoroughly explained everything throughout the processing of selecting a Jeep and what would best meet my needs. From sales to financing, the process was easy & painless. I would highly recommend Dave & the D"Ambrosio Auto Group!!!

will3266

Oct 29, 2016

Tried 2 other dealerships before here and this one is the only one that could do the deal, wonderful customer experience. would highly reccoment this dealership A plus in service and experience and selection was wonderfull.

Happy customer

Oct 28, 2016

Everyone was extremely nice and helpful. They are the best car dealer I have ever dealt with. THEY ARE GREAT Thank You Jeff D'Ambrosio for the wonderful experience. I am enjoying my new car.

CJP

Oct 25, 2016

I had Richy as my salesman and he was great. Very open and honest, and got me exactly what I needed. I will highly recommend this place to anyone even if you have "Bad Credit". I got a 2016 Jeep Patriot and I love it. Thanks to everyone that worked hard for me to get my car

Shannon96

Oct 24, 2016

Thanks so much for all your help Peps!! So easy to deal with and great customer service!!! This is our second time purchasing a car from this dealership!!!

ajs

Oct 24, 2016

Although my purchase of a used vehicle was no a "big ticket sale", I was treated like it was worth a month's commission. My salesman Jordan White was professional, courteous, and made my purchaseeasy and hassle free. It could not have gone any smoother.

Many Mitsubishis

Oct 23, 2016

Big selection.Great selection.Always deals/rebates going.Wonderfully knowledgeable and courteous staff.Excellent prices.Gives you what your trade is worth or higher.I've been buying brand new or newer used Mitsubishi(s) since I graduated high school from Jeff D'Ambrosio Downingtown.And I am now close to 35 years old.Salesman David Williams keeps in touch from time to time asking how's the vehicle.David knows I am now a single mother of four children and looks out for me....what's in my best interest for my family financially and overall.Also nice hours are available to have your vehicle's scheduled maintenance done.CONVENIENT-CONVENIENT -CONVENIENT! YOU GUYS ARE THE BEST!!

JohnMackay

Oct 23, 2016

First new car I have ever purchased. Peps was great about making it simple and narrowing down to exactly what I was looking for. Made a pretty nerve racking experience overall delightful.

Mayra523

Oct 23, 2016

After a month-long of getting doors slammed in our faces, after experiencing a hit and run with an 18-wheeler, fighting with the insurance company, the body-shop, the car rental company, then finding out our MINI Cooper S was deemed totaled, and finally being taken advantage by a FIAT dealership in NJ, we found Edgar T. Floyd, who offered us a better deal, for a better car, in a matter of a few hours. Edgar's professionalism and customer service is something we are still talking and reminiscing about. His concern to secure that our needs were fully met was paramount. His detailed explanation and demonstration of all the features can only be described in one word ... JOYFUL! He even asked that we text him when we got home, with our new vehicle, to make sure we got home safely! Who does that?! Edgar T. Floyd!!!

Ed T.

Oct 22, 2016

We bought our first car from Jeff D'Ambrosio back in 2007, 2 years after we moved to the area. We were very pleased by the way the sales person (Dave Williams, a fantastic guy and wonderful person) treated us, no back in fort with the back office, straight forward explanation of the price and consideration of our counteroffer, and our purchase was concluded in less than 2 hours. Yesterday we bought our 4th car from the same sales person, and every time for the 4th time we felt very comfortable choosing the car (my wife did this time) and agreeing on a price withe same straight forward and honest approach. Most important during all these years, and every time I stop by either for servicing my cars or to check out their new models Jeff D'Ambrosio himself, whenever around, will be greeting me as if I were the only customer they ever had. This is what I always hoped to find in a car dealership, and having bought other cars from other dealers in the area (once a matter of fact) and I never find the same interaction. That is why we came back and we will continue to buy our next cars at Jeff D'Ambrosio (and certainly with the help of Dave Williams if still around).

srs5379

Oct 21, 2016

My salesperson, Anthony, was respectful and efficient. He was extremely easy to work with, understood my needs and was not pushy. He gave us time to privately discuss the financial options presented and worked with us to get the car we wanted for a payment that worked for us.

MFritz17

Oct 21, 2016

Nick Capparelli helped us find the exact Jeep we wanted! He was friendly and professional! We arrived at the dealership with a basic idea of what we wanted after shopping at (2) other Jeep dealerships. The selection, service, and professionalism kept us working with Jeff D'Ambrosio Jeep lead by the excellent sales experience with Nick Capparelli!

Johnjoe

Oct 20, 2016

I spent a lot of time researching new and used car options. I came up with several candidates and started going to the local car dealerships as well as Carmax in KOP to test drive them, discuss pricing, trade value, etc. Ultimately, I found the level of customer service as well as the sale price on my 2017 VW GTI at Jeff D'Ambrosio to be exceptional in comparison to the competition, especially Carmax which was pitiful to deal with. Stefan Williams was my salesman. He was incredibly easy to deal with, let me hoon the GTI on two test drives to see if I liked it, and was low-pressure in his sales approach. He and Dennis helped me get the car in at a great price. I should also mention Tiffany Fiedler who I initially connected with through Truecar. She helped set me up with Stefan and the VW team and, likewise, she delivers a high degree of customer service. All in all, I had a great experience from start to finish and would recommend this dealer but especially Stefan and Tiff to anyone. P.s. I bought a VW, not a Mitsubishi but the website won't let me pick that option for some reason.

Andrew2929

Oct 20, 2016

Doug ditmer is the man, I would recommend him to everyone I know. Anytime I need a new car I know where and who I'm going to.

NMarenco

Oct 20, 2016

I couldn't be more pleased with my experience buying my 2017 Wrangler Unlimited. I wanted a wrangler but I had no idea what model I wanted nor did I really know the difference. I sat down with Bruce Smoyer who asked what I was looking for. He explained the differences in the models and we came to the conclusion Sport would be best. I told him my price range and he had Alfie give a rough estimate. I ordered the Jeep with Bruce that day and it came in a month later. I couldn't be happier. When it came in, once again I gave him my price and Alfie was able to keep it under my max! Everyone was so straight forward. I didn't feel like they were in it just to make a sale at any point. Bruce gave a little tour of the service department and what to expect when I come in for oil changes and maintenance he also took the time to show all the features in my car. Overall just a great experience all around, I will be recommending him to everyone! I look forward to doing business with him again after my lease is up! Thank you again!!

yaya

Oct 20, 2016

I called three weeks ago inquiring about the new Spider, came in last week and Reed Jacques was able to get me in the hard to come by 2017 Spider Aberth in less than one week!!! After being in a BMW for over twenty years, I found this experience far surpasses the Sloan of BMW !I'm now a customer for life!,

Charles Hunter

Oct 19, 2016

Great dealership. None better. Repeat this 50 to 4000 more times.

Marina

Oct 18, 2016

I recently purchased a Jeep for my daughter from Jeff D'Ambrosio Group and had a great experience.Dave Baldwin is a Highly Professional Sales man with a fantastic personality!!! He made our experience very smooth not to mention enjoyable,. Great sales man and a fantastic person, everyone should ask for Dave when visiting the dealership...you will Not regret!

Mocha

Oct 18, 2016

Dave Baldwin was my salesman. Let me clarify that....is my salesman. In a word,EXCELLENCE, from his mannerism to giving the customer what they need he's your man!

Fedel

Oct 18, 2016

My husband & I have been looking for a new used car. We found a car online at this dealer. We walked in and met Greg and walked out with our new vehicle.He made this car purchase a pleasant one. Greg is a seasoned salesperson and his experience helped us greatly to achieve our deal. The Fedeli's

The Rev

Oct 17, 2016

I've been purchasing cars from Jeff Dambrosios for over 25 years . They have always treated me professionally and have always given me outstanding service . I always ask for Bob Whelan because of his genuine concern to get me into the right vehicle at the right price ! If your looking for a new or used car , I highly recommend Jeff Dambrosio Auto Group ! They are hands down the best !!! Thanks Bob and Lenny for another great buying experience. The Rev.

Darlene

Oct 17, 2016

Wonderful experience, just like my last experience with D'Ambrosio, this was no different. Richy Shepps was very attentive and listened to what I was looking for in a vehicle. He did a lot of leg work to make sure I found what I needed. I recommended my sister use you the last time and I know she purchased a car and I am recommending the same for my daughter and son-in-law. They'll be in the market the first of the year. Even while walking around waiting for approvals, everyone and I mean EVERYONE stopped to make sure I was being taken care of -- love this place.

Heather Knauer

Oct 17, 2016

I had a wonderful experience working with nick to get me a new car! He was able to get my payments lower then i had before and was just a very nice guy to work with! Will definitely be sending business his way !!

Sherry R

Oct 17, 2016

My family bought 7 cars from Jeff D'Ambrosio Auto Group. We have always had a positive experience. The salesman we always deal with is Bob Holmes. Bob is the best salesman I've ever dealt with at any dealership. I never felt like just a customer, I always felt like one of his friends. He goes above and beyond for his customers. Sadly, Bob is retiring this month. He did get me into the Jeep I wanted before he retires, though. The whole dealership is welcoming.

Tony D.

Oct 16, 2016

Anthony Vega was my first contact as I walked the parking lot. Anthony was very knowledgeable and helpful when showing us the cars we had seen online. Anthony showed us the pricing on a new car and we got a great deal. In about an hour we made a deal and were delighted with the care and respect that was given to us by Anthony Vega and General Manager Lenny Condi. When we picked up the car we were met by Anthony, Lenny, and Business Manager Christopher Donze. Christopher went over the final paperwork with us explaining in detail what we were signing and suggested getting an extended warranty that was an awesome deal. After all papers were signed and the purchase was final including the extended warranty Christopher, Lenny, and Anthony thanked us and asked us if there was anything else they could do for us. Anthony then showed us where the Service Department was and then showed Emily Jean, the new owner of an Outlander Sport, the interior controls and how everything worked. I have never purchased a second car from a dealer that I had done prior business with however Jeff D'Ambrosio Auto Group has changed my mind, and I will buy from them again. Tony D. from New Jersey

Glenda3

Oct 15, 2016

Our salesman was great! We not only left there with a new car but we got roses, barbecue tools, a blanket, and lunch! Had fun on our test drives, he was awesome, made us feel right at home.

Missy

Oct 15, 2016

We would never go anywhere other than Jeff D'ambrosio's dealerships! Justin Heck is the best and most trustworthy salesperson that I have ever dealt with!

Samantha Turner

Oct 15, 2016

I purchased my Used 2011 Mitsubishi Outlander from Keith Harper out at the Alfa Romero dealership in Frazer, PA. He was absolutely fantastic! From start to finish he listened to and addressed all of my concerns with searching for a new car for my family. He never once made me feel like I was waste of his time because my credit was less than perfect. He found me a vehicle that I love and I can't thank him enough!!!

truckguy

Oct 14, 2016

As I have stated before the sales people here worked hard to find a bank that would take a chance on me.I have tried other dealerships and they turned me away.D'Ambrosio's is a great dealership!

Briansimmers

Oct 14, 2016

Had a good expirience buying my vehicle. They were able to meet my budget and get me into a very nice brand new mitsubishi outlander. Which is 4 wheel drive. I felt very welcome by all staff members and Neil Pufko was a great representetive .

MARY DENISE BENYISH

Oct 12, 2016

Very friendly and helpful. The best experience buying a car I ever had. They went above and beyond to make you comfortable without any pressure to buy. Then made all my dreams come true with an affordable payment.

Tammy L

Oct 11, 2016

Overall a great experience! Stopped in to have my trade valued as I was thinking about purchasing a new vehicle but was still undecided. I was introduced to Ryan when I arrived who immediately put me at ease. While my vehicle was being assessed, he showed me the Outlander that I was interested in and we took it out for a test drive. During the test drive, Ryan discussed the various features of the car including the various safety features. I found the buying process to be quite painless with Ryans assistance, he was personable, relaxed, informative and extremely attentive. Never felt any pressure during the entire process. I would highly recommend Ryan!

JigsyC

Oct 10, 2016

From the first contact via the live chat Tiffany was amazing, she went above and beyond and worked to deliver exactly what I was looking for. She then had Greg work through and finalize the deal, together they found the truck, at another partner dealer, I wanted and made it happen for me!

249Brandon

Oct 9, 2016

I came in wanted a new truck picked one out and drove it home ! Great day ! Dave Williams was very layed back and easy to talk to and the whole sales process went very fast! I would recommend him and the dealership to anyone! Also I love the truck!!!

Sshelton

Oct 8, 2016

Very friendly make you feel welcome he was patient worked very hard to make customers satisfied he was funny makes sure the customer is happy with purchase

sward21793

Oct 8, 2016

Lenny Condi and Bob Whelan are always the best. I have been a friend of Lenny for years now. This is the second Wrangler I have bought through Jeff D'Ambrosio and it is definitely worth the hour drive that I make for the friendly and excellent service. Bob is always willing to take the time to make sure I am comfortable with my purchase, & Lenny will not let me leave until I'm satisfied! Thanks again gentlemen, and great job!

Sandy

Oct 8, 2016

We were referred to Dave Baldwin, During this process, he listened to our needs, explained the sales process and explained the features of the car twice ( before the test drive and before delivery. He was informative every step of the way! I would reccomend him to anyone! Thank you Richard

Jeepster3

Oct 8, 2016

I had a great experience we bought two Jeeps. The salesman was very helpful and had great knowledge of the vehicles. This was my 3 rd jeep I bought from Dave. And I'm sure not the last.

Stacey

Oct 8, 2016

It was an all-around GREAT EXPERIENCE! My husband had me go to the dealership to talk to Dave Baldwin who we have dealt with in the past with other purchases (Jeeps) about buying a car for our 16 year old. I wanted to talk to our insurance company about the cost of insurance. So Dave gave me the information on the car we were looking at to get for her. I thanked him and walked to my car and as I walked to my car, I got an idea! So, I went back into the showroom to talk to Dave again. I then said to him, "how about if we buy two cars?" That started the conversation and a couple of days later we had leased two new New 2016 Compass Jeeps. The whole process was seamless. They are great to work with. Very happy with our purchases. Everyone we dealt with was professional and so friendly.

Spyder_9

Oct 7, 2016

Smooth transaction and SUV was delivered as promised. Neil P. did a excellent job during the buying process and we were very happy at the end of the process.

Katie

Oct 3, 2016

The definition of the word "Team". The Staff worked together to make the entire experience efficient and enjoyable. Never pressured, time was taken to make sure we found what we were looking for. We will absolutely be back for our next car purchase. 5 stars across the board!

jtnewto02

Oct 3, 2016

Very accommodating and friendly staff. I fail to see how any customer would want to do business anywhere but at Jeff D. Went over the top to ensure I received the price, specs, and payment plan I was searching for.

Dawn Marie

Oct 3, 2016

Staff is efficient, courteous and knowledgeable. Large selection and great prices. Overall, I am very impressed with the customer service I experienced when buying my new car and would highly recommend.

Tabitha

Oct 2, 2016

I was referred to this dealer, specifically one salesman. I contacted him via text to see if he would be able to help me. He was very prompt in his response, and was very willing to help me. So, we set up for me to come to the dealer on Saturday at 3 pm. When I arrived, he was meeting with another couple. However, I did not have to wait for service. The salesman next to him was able to assist me and get the ball rolling. I walked out with a car I am very happy to own, with a payment I can afford and a smile on my face! Thank you!

Flyrod

Sep 30, 2016

We've purchased several vehicles from D'Ambrosio over the past 5 or 6 years. Most recent purchase was Mitsubishi Outlander which is a great car.Bob Holmes is our primary contact and has actually become a friend over the years. Great support, will help in every way beyond car knowledge. He brings a personal approach to what he does and it shows. Simply the best!

Rob

Sep 30, 2016

Our experience was very good. Peps Pershad and Bill Wang gave us excellent information and service. They were most attentive in providing selections and explaining our various options. This is the second Jeep we have gotten from D'Ambrosio. Their sales and service have always been top rate in our opinion. We will recommend them to our friends and we plan to go back to Jeff D for future purchases.

Cargirl

Sep 29, 2016

Steven Ciavardini did an outstanding job on helping me find a pre owned car. He was knowledgable,courteous and followed up on all my questions quickly.

washington43

Sep 29, 2016

I was so excited about meeting with Nick Capparelli and Tiffany Fiedler. also Lenny Condi.This was my very first experience buying a car without my husband. I am going to enjoymy new car. Thanks to the D'Ambrosio dealership. Thank you,Eary Campbell

Beth Rondinelli

Sep 29, 2016

Dave Baldwin was great to deal with. He was very easy going and did not use the hard sell approach. He was helpful in finding the car that I wanted with the exact specifications that I had to have. I would not hesitate to recommend Dave and the dealership to anyone.

Joefaris

Sep 29, 2016

Great customer service and experience! Just leased a 2016 Jeep Sahara! Reed is the best. I will recommend to all my friends and family. Thanks

rickstewart

Sep 28, 2016

Leased my new Jeep Wrangler today from sales rep Bob Whelan. This is the 18th vehicle that my family has purchased from D'Ambrosio since the mid-90's and the second in the last 5 days. Those numbers alone speak volumes about how fully satisfied we are with the entire experience, from the entire purchase process through life cycle maintenance for these vehicles, at this dealer and with Bob Whelan as a sales professional. There is never any high pressure, everyone is always helpful and they treat you like family. I would, and do, highly recommend D'Ambrosio and Bob for anyone looking for a new vehicle - you just can't do better anywhere.

Djw143

Sep 27, 2016

When we came in to purchase a car we presented Dave with quite a challenge. He went over and beyond helping us come up wiith several options on cars and financing. I WILL recommend Dave to anyone looking for a car and even those not yet looking. Dave is an asset to D'Ambrosit Auto Group!

rachellw

Sep 27, 2016

I emailed through the dealership website with some questions regarding available Outlanders. Brittany Wozniak got back to me the same day and helped me with a few preliminary things, and welcomed me to stop in for some test drives. I went in on a busy Saturday morning, knowing exactly which car I wanted after doing some research. Nick Capparelli came over to meet us as soon as we walked in the Mitsubishi door, and knew exactly where the car was located that I wanted to look at. He showed me a few similar makes and models, just for comparison's sake, but wasn't pushy in trying to get me to look at anything outside my price range or different from what I wanted. He knew a great test-drive route which gave me enough time to see how the car handled, and during the paperwork process, was very engaging and conversational while we got the fine details settled. Financing was quick and easy, and Alfie made the paperwork easy at the end of the sale. I left the dealership with my 2010 Outlander, very happy overall with the people, the process, and the price!

Outlander

Sep 26, 2016

Doug Ditmer and Lenny Condi were very helpful. They are knowledgeable and great at what they do. They know how to take care of their customers. Doug went out of his way to follow up before and after the sale to make sure everything was right. The dealership is big and busy. You can tell that it's popular and people are coming back to it. I was thinking of buying one car but ended up buying and trading in two cars. Overall the experience was excellent.

moocher

Sep 26, 2016

David Baldwin was our salesperson. We had talked what type/kind of car that we were looking for and our price range prior to our visit. He was very prepared when we got there for our appointment.He explained everything clearly and answered questions quickly. His calm manner made a very stressful situation less. He is competent, caring, calm and knowledgeable. I will refer all my friends/family to him!

LindaHank

Sep 26, 2016

Nick D'Orsaneo was very helpful and made our experience painless. He showed us an excellent used alternative to the 2016 leftover Dodge Grand Caravans. We purchased a 2013 Chrysler Town and Country with all kinds of upgrades and a great value for us. We are thrilled. Nick went over and above to assure that the vehicle was in top shape and explained the features. We also were impressed with the Service Department and will use it when needed. Thanks for a great experience.The Graham's

Sharpless,Lin30

Sep 26, 2016

Mr. David Williams was my salesperson. I have bought other vehicles from D"Ambrosio auto group, he was by far the best ! David understood my needs, (an excellent listener) was fair, informative, and amiable. He was able to bring my trade-in to a very happy conclusion. Thank you, David Williams ,I love my Mitsubishi !

MicheleH123

Sep 26, 2016

He sold me my last car. It was a used vehicle. I was going through a divorce & needed to downsize. I only asked for something good on gas & reliable. That car lasted me about 7 years!!! For a used car. He found me something I could afford, that was cheap on gas, and cheap to fix. Perfect. Now, years later, I came back. Again, told him exactly what I needed: Good on Gas, low miles, 4 Wheel Drive. He spent time with us weighing the option of used vs. new. I didn't think I could afford new. He insisted that the warranty given on the new car (& better gas mileage) was exactly what I needed. The difference in price of new vs. used (what I was looking for) was only about $40!!! I didn't understand that the interest rate on a used car would've been higher. I never felt that he was peddling something I didn't need. I trust him. I really felt that he had our best interests in mind! I will never go to anyone else when it comes to buying a car. Hands down - BEST car sales man - BEST dealership!!! Doug is a HUGE asset for that dealership! Thank you, Doug....AGAIN!! :)

Andrew C

Sep 24, 2016

Eric did a great job explaining the rebates available and the inventory. I was able to get a fair interest rate through one of their lenders and the car I want at a monthly payment I can afford.

Joe LaGrossa

Sep 24, 2016

Dave was excellent to work with, from first meeting until I drove my new Jeep away.. If you are looking for a sales person who will listen to you and deliver what you want, ask for Dave Baldwin when you visit Jeff D' Ambrosio.

Tyshena78

Sep 23, 2016

I came to the dealership with no high expectations due to the fact I'm a person with terrible credit with the help of Richy and their finance department at Jeff D Ambrosio Auto Group I left out of there with the 2010 Mazda6 which I am totally in love and with a very low down payment and affordable monthly payment it was not a long drawn-out process I arrived at approximately 12 in the afternoon and left there by 4 p.m. if you're looking for a vehicle I highly suggest Jeff D Ambrosio Auto Group in Downingtown Pennsylvania

KDII

Sep 22, 2016

My girlfriend and I were interested in a new Jeep Wrangler Unlimited, and chose to come out to D'Ambrosios, (over an hour away from home) since our local dealer (whom we had purchased quite a few cars from over the years) gave us a total runaround on a similar vehicle a few days prior. The people we dealt with at Jeff D'Ambrosio Jeep made us feel like family, understood our situation, and absolutely went the extra mile to get us the Jeep and financing we were looking for, not to mention, beat the other dealers price by a mile!! With the money saved on the price of the Jeep we were even able to pickup the extended warranty. Dont hesitate to head over and give this place a go, even if you have credit issues, they will do all they can to help you!!!

Anthony Sr Nattle

Sep 21, 2016

Neil handled the sale of our Jeep like a pro. He answered all our questions about the vehicle and is such a people person! I would recommend all my my friends and faimly to see Neil Pufko at Jeff D'Ambrosio in Downingtown.

lekirby

Sep 21, 2016

I love my new Jeep Cherokee !!! My experience at Jeff D'Ambrosio Chrysler/Jeep/Dodge was awesome !!!Dan and Paul worked with my husband and I to find us a great deal and went the extra mile to track down the vehicle that we really wanted and had it sent to their dealership. Their quick and courteous customer service was top notch !!!We will definitely be coming back to them in the future and will be recommending this dealership to our friends and family,

Jamesps3

Sep 20, 2016

Very nice place. Everyone was very nice and very fast to acknowledge me. Peps was great sale rep, very helpful and patience with me and my family.

deerpark30

Sep 19, 2016

This is the first dealership that I have been to that put the customer first. I received excellent customer service. They made me feel empowered as consumer; they listened to my needs and went above and beyond to ensure that I was happy and that all of my questions were answered. I have to say, buying the Mitsubishi from Jeff DAmbrosio Auto Group is by far the best buying experience I have ever had.Thanks to Richy Schepps, Bob Holmes , Lenny Condi and Rich Fagley for a good deal and for an outstanding job. I will definitely recommend Jeff D Ambrosio Auto Group to everyone who wants a good deal and good customer service.

hsteyn80

Sep 19, 2016

Jim answered all of my questions and made me feel right at home. He did not pressure me into anything and he kept working with me until both sides were satisfied and ready to make a deal. Jim is very personable and will definitely work with him in the future.

candylu87

Sep 19, 2016

It was a good experience buying car at this dealer. Seller was nice and tried his best to give me the best deal. And the processing was not that long. We got offered food and drink while we were waiting for the paper work.

Knh219

Sep 18, 2016

I purchased my first car yesterday and Jordan was my salesman. Thanks to his expertise, I got a brand new car cheaper than a used one! He is fantastic

Brians

Sep 18, 2016

I worked with Jim Balch over a two week period to purchase a new 2016 Jeep Wrangler. Jim did not have the color that I wanted at the time of the initial visit, but he did not pressure me into buying another Jeep that day. We stayed in touch until the color arrived and worked on a deal that was fair for both parties. Jim was professional, friendly and knowledgeable.....highly recommend.

MlucasM

Sep 16, 2016

I would absolutely recommend this dealership to all! Nick Capparelli was very pleasant to work with, professional, and well informed on the vehicle I selected. Thanks Jeff D'Ambrosio!

Franky1

Sep 15, 2016

Great experience. No pressure. Pleasure to deal with. Ryan, Alfie and Lenny were very helpful throughout the entire process. Love the new car. Thank you!

Kathy

Sep 14, 2016

This is the 5th car I purchased from the Jeff D'Ambrosio dealership each time the experience was smooth and easy. I admit I can be a bit picky at times, Bob Whelan and Lenny Condi worked hard to get me exactly what I wanted at the Best price. I love my Outlander Sport with all the extras!

Julie5

Sep 14, 2016

Bob Whalen was great to work with, no pressure, no stress, very understanding and patient as I took time to make my decision to purchase the vehicle or not. Answered all my questions. Very knowledgeable! Finance gentlemen was great too explained everything and answered my questions so sorry i can't remember his name!

Tkdguy92

Sep 14, 2016

I was a first time buyer and felt totally comfortable. All of my questions were answers and the salesman took the extra time to explain every thing to me

chris christopher

Sep 14, 2016

Nick Capparelli and Alfie Yannatelli were very courteous and professional during the sale.The business is run well, and the owner himself greeted me at the door.I will recommend this location to friends going forward.

Mitsubishi Fan

Sep 13, 2016

Originally spoke with Tiffany Fiedler who referred me to David Williams. Drove from Reading to Downington, on the PA Turnpike, on a Friday night to find a 2016 Mitsubishi Outlander. David could not have been more polite and professional. Even though I drove a 14 Outlander, he took us out in the lot to look at the 16 model year and offered a test drive. Could not find one on the lot, but found one I wanted at another dealer. But because I had such a good experience back in 2004 with D'Ambrosio, wanted this purchase to go thru with D'Ambrosio. They got the vehicle I wanted for a very good price. David kept me fully informed thru the entire process, whether by e-mail or phone. I am extremely fortunate and glad that I went back to D'Ambrosio for my new car purchase. It was well worth the drive. Spent two hours on a Friday night and then sealed the deal with a phone call on Saturday morning. Could not ask for a better experience.

Bliz04

Sep 13, 2016

Need to improve keeping the customer informed as to the progress of the repairs. Reception area especially clean, well lit, current magazines and friendly receptionist

Raychel8184

Sep 13, 2016

Dave Baldwin went above and beyond to make sure my fiance and I got exactly the vehicle we needed for our family! We originally wanted an SUV with third row seating, but after deciding the ones we could afford weren't for us we looked at a Dodge caravan. My fiance fell in love with it even after walking in to the dealership being adamant about not wanting one! Thank you Dave for working with us and getting us exactly what we needed!!

T. Swisher

Sep 12, 2016

Every time we walk in the building it feels like you know everyone there. After a not so expected need for a new truck, Dave and the crew made it feel like they aren't there to try to sell you anything but to actually help us out. I think we talked fishing more than buying a truck! He walked the lot with me and was really able to give us some great options within our budget. We ended up getting much more truck than we had set out for. Great place to buy a vehicle, trustworthy group of men and woman who maintain the family business feel.

Daniel Lawson

Sep 12, 2016

Bob Holmes has sold me 2 vehicles and each experience has been great. Recently we came in to trade in my wifes car for a new Wrangler and dealt with Richy. He is another great salesman who tells you straight up what you can and cant afford. I cant see us going anywhere else to buy our cars in the future. Its too bad Bob is retiring but Im sure its well earned.

Lexi26

Sep 11, 2016

Bob and Lenny found me exactly what I was looking for at a great price. I was in a bind my car just died on me and was able to get a car that same day.

John and Sandra Vitale

Sep 9, 2016

We have a few blemishes on our credit so we weren't hopeful at first. Thank-you so much Richy Schepps! We were able to purchase a beautiful vehicle with low miles, affordable payments, and only 5 years old!!

SammyDB

Sep 8, 2016

Prior to my amazing Jeff D'Ambrosio experience, I visited another dealership that put a horrible taste in my mouth. The other dealership didnt ask me what I wanted, nor did they car.However, from the SECOND I walked into Jeff D'Ambrosio and dealt with Dan Kirby, I knew I would be in the right hands. He didnt BS me or waste my time. He asked me what I wanted in my next vehicle and refused to stop looking until he found me exactly what I was looking for (even though he had to do a dealer trade). Not only would I go back to Dan for my future car buying needs, but I will continuously recommend him to family and friends. He made the entire experience effortless on my part and I couldnt be happier with my new 2016 Jeep Cherokee!

Bear0823

Sep 8, 2016

This was my second time coming to D'Ambrosio and so far both times I have walked away very happy. This last time I walked in with a price I was willing to pay and the price was beat. I was shown the car I wanted right away and the offer was too good to pass up. Within 1.5 hours I was the proud owner of my new vehicle without any hassle.

emilya1

Sep 7, 2016

Most of the time when you go into a dealership the salesmen usually pounce, looking to sell you ANYTHING on the lot. Not Dave, I walked in and told him exactly what I was looking for. He didn't try to push me into anything, he understood my situation and got me the best deal he could, all on his day OFF. Dave is sure to go above and beyond to make you feel comfortable and at ease.

dcollins1976

Sep 6, 2016

We stopped in at 7:50 pm on a Thursday evening and Dave Baldwin had a thorough understanding of what we were looking for and before we knew it a sales figure that exceeded our expectations. All of this within an hour. The dealership was scheduled to close at 9:00 pm and they were still willing to help customers. There was absolutely no feeling of being rushed or pushed into a vehicle that didn't exactly meet our specifications. Dave located a car within an hour away and had a dealer trade lined up for Saturday. We took delivery on Monday. Total time on the sales floor did not exceed 2.5 hours. AMAZING!!!

Calliemae624

Sep 6, 2016

Dave was not only helpful when it came to choosing the car for my needs, but was extremely gracious and kind along the way. Go see him !!!

williamhensley

Sep 5, 2016

Having had some hits on my credit Richy Schepps and his team got me a car with no money down and payments I can afford.

Roz

Sep 5, 2016

Thank you Jeff D'Ambrosio and Bob Holmes! I love my Jeep Cherokee Sport! You guys were awesome! Really surprised me with this beautiful Jeep!

VW purchaser

Sep 5, 2016

Second time we have travelled from Long Island, NY and purchased a new car from D'Ambrosio Auto Group. A Volkswagen. It is well worth the trip...not only for price but for customer service! Bravo to Tyler; our expert salesman, Joe L and Joe D!!! WE WILL BE BACK AGAIN and will of course recommend you to as many Long Islanders that will listen :)

Adrienne Sharp

Sep 4, 2016

My family has purchased all our cars from Jeff D'Ambrosio. We always go to salesman Bob Holmes. Bob is friendly, knowledgeable, and always gets us a great deal! I always leave happy and feeling like we got the best deal. I purchased a new Jeep yesterday and the only disappointment was hearing Bob is retiring to FL! Bob assured us his team of Richy and Mike would take good care of us for our future purchases . We are sad to see Bob leave and appreciate all the help he's give us all these years

Wilson7882

Sep 3, 2016

We wanted fair deal and a good experience so we went back to Jeff for that. Bob Whelan and Lenny in finance are awesome. They gave us a great deal and we couldn't be happier with our purchase.

Dodge driver

Sep 3, 2016

Bruce Moyer in Sales has always been helpful in all aspects of the job. From sales to helping me with a service issue. Bruce is a great asset to your company and other should follow his steps.

Apiasecki

Sep 3, 2016

This is the second car I have bought from Jeff D'Ambrosio and I have had nothing but great experiences. The salesmen are always attentive to my needs and genuinely seem to care about how I feel about the car I'm buying.

Jneitheimer

Sep 3, 2016

My experience was effortless. I traveled to this dealer and they were able to take care of all the paperwork and details, leaving me w NO HEADACHES! Doug, the salesman was very helpful and friendly and the entire staff was great. They worked w my prices and catered to my personal needs to get me the car that I wanted. I highly recommend coming here if you want a wonderful experience.

Newrenegade

Sep 3, 2016

Richy was very friendly and helpful. He answered all of my questions and gave me all of the info I needed to make an informed decision. He made the car buying process easy. I love my new jeep!

Stefanie930

Sep 2, 2016

I liked my car salesman. He explained everything and answered all my questions. He even called twice to ask if I was happy with my new car and if I had any problems.

Katdavis

Sep 2, 2016

needed Service for ELECTRIC Throttle problem , car shutting down ,told to come in 10 days very busy, had to bring in 3 days car shut down on me night before, had to get a rental , and pay out pocket, then got smoked rental , that caused , my allergies to my face go all puffy, rental person says people lie all the time,

Car happy, 123

Aug 31, 2016

This is my third car that I have purchased at this dealership. I had purchased a car elsewhere about six months ago. After owning and loving the past two Dodge vehicles, I made the mistake of choosing another brand elsewhere at another dealership. It was the biggest mistake I had ever made, as I was completely dissatisfied with the car for several reasons. I didn't know if I had any practical options at all as the car was financed, but I decided to visit this dealer in hope that I could trade the car in without it killing me financially. Dan Kirby was the consultant that worked with me. I was pleasantly surprised that he could get me back into a Dodge, and back into my comfort zone, with a loan that I was very comfortable with. I absolutely love my new Journey. I have always been happy with this dealership, and Dan was a pleasure to work with. He even honored an accessory upgrade after the sale had been made. I did not feel taken advantage of, as car dealerships seem to be notorious for. It was a positive experience through and through.

Jasonunos

Aug 31, 2016

Stopped in just to look. Was blown away by the customer service, the "family" atmosphere and just the overall ease in which we purchased. There was no pressure to buy. I was ready to buy and they even head me wait 24 hours to be sure.

Drawamatic

Aug 30, 2016

Anthony Vega was very professional and honest. He helped us throughout the whole process. He was able to answer every question about the vehicles. The finance department was quick and very helpful. I would recommend Jeff D'Ambrosio to any one looking for a vehicle. Excellent service all around.

Lalalakes

Aug 30, 2016

I inquired about new jeep online and communicated with Tiffany Fiedler, she was an amazing help and everything she told me was accurate in regards to pricing. When I entered the dealership I was introduced to Jim Balch who was very friendly and professional. Jim made the buying experience enjoyable as he provided a friendly interaction and answered all my questions. I also had the pleasure of speaking with Bill Wang who made it very clear he wanted to ensure I was happy with my buying experience. I would absolutely recommend buying at this dealership as I will be referring to all my friends and family. These individuals mentioned above were amazing!

CBurns1121

Aug 30, 2016

I'd like to express my overall pleasure for this dealership from walking in on a busy Saturday afternoon w/ two kids in tow and leaving with a new car an hour later at the exact target price I needed to be at!! Lenny Condi the finance manager had a pleasant smile and never once shot down any of my concerns or numbers, he made it happen in what felt like 15 minutes and I am grateful. Our sales rep, Jordan White was energetic & professional , Please come in and ask for this gent, you will not be disappointed. My kids were treated so nicely thru the process, its kid friendly enough incase you are in a position you need to bring kids. I will recommend this dealership to anyone!

Nittany94

Aug 29, 2016

Excellent sales experience. Larry Murner was a pleasure to work with; no pressure, and took time to make me comfortable. Was welcomed personally by Jeff D'Ambrosio, as soon as I walked into the showroom. Everyone was awesome.

Nicolebarton

Aug 29, 2016

I'm so happy with my decision to purchase my first car at Jeff D'Ambrosio. Greg and Tiffany made the process smooth and simple and I was able to get exactly what I wanted at an awesome price - one that I'm confident I wouldn't have found anywhere else. Thank you so much!!

Angelia Fisher

Aug 29, 2016

Today was my 3rd time buying a car from the D'Ambrosio Group. I am very satisfied once again, Mr. Bob Holmes and Ricky Schepps help me out to get what I wanted. I Love the D'Ambrosio Group and will continue to buy my cars from them.

Car

Aug 29, 2016

My salesperson, Eric Gorbitz, was outstanding. I felt comfortable that he was working to get me the best car for the best deal! I really appreciate it!

Steve Davis

Aug 29, 2016

I was shopping for Jeep Grand Cherokee's and Ford Explorer. Worked with Nick Dorsaneo at DAmbrosio and Downintown. My experience was great. Their pricing was very good and beat most other dealers. I did not end up buying a Jeep, but not because of my experience with the dealer. I just liked the Explorer Sport more.

ldreamcloud

Aug 28, 2016

Dave Baldwin is the best sells person he is honest and very helpful I would recommend anyone to go to him for a new or used car / truck or what ever kind you need if they don't have it he puts all his efferent in finding you one and helping you the best he can we always had Dave as our sale person he great Person

subaruwrx

Aug 27, 2016

Peps was incredible to work with and I appreciate everything he did to help me with my decision. Dealership experience was wonderful; everyone was cordial and welcoming.

mabaumler813

Aug 26, 2016

Everyone worked very hard to help me be able to have affordable monthly payments. They went the extra mile and more. Thank you to Nick Capparelli for all his time and help.

Kristen Bisignaro

Aug 26, 2016

I got more then I expected, Couldnt have asked for a better experience. Saleman was amazing!!!!! They were able to get me out of an upside down situation which allowed me to purchase without a cosigner.

Jesse Warren

Aug 25, 2016

Why- Because I read about the car online, then visited and had a good experience. I test drove the some cars. There was no presure to buy anything. The staff was out going without personable

NJguy

Aug 24, 2016

Tiffany was excellent to work with and set up all the pricing and discounts for which I was eligible for before I made the 90 mile trip. This is the way people want to buy a vehicle today and gone are the days of "come in if you want a price" Upon arrival we were greeted professionally and treated with respect and worked with Justin to finalize the purchase. This dealership was easy to work with and I would make the trip again. Just an overall awesome experience.

Mumbles

Aug 24, 2016

I have only purchased 3 vehicles in my lifetime being that I'm only 28 but this has been the best experience by light years. Appearance, people, and vehicle selection was just top notch. I can tell you everyone's name like we have been friends for years. Then the best part of course is the prices. I'm sure that's what really matters to everyone.

Gary Peterson

Aug 24, 2016

Thanks Richy, Meet with Richy after he followed up with my online inquiry. Was very easy talking with not only about purchasing a new vehicle.Looked at and test drove a few models, Decided on a VW Jetta .Platinum. Richy told me the Jetta I would be purchasing was on the stone area of car lot. I went to look at the one, but a Silk Blue Mettallic SE version made me change my mind. No Problem with Richy. . Also Thanks to Bob and Blanche in VW Sales for helping with some question I called about.Thanks again!!

Bearcat

Aug 23, 2016

Sales guy Larry was great Jeff done us right last three cars every time this one was best experince yet we will be back again

THE CAMPING HALLS

Aug 23, 2016

We had a great experience at Jeff's. We purchased a 2016 Mitsubishi Outlander. We have had the car for a week and just love it!Thank You Doug DitmerThe Hall's

JessicaLorenz

Aug 23, 2016

We had a wonderful experience with Peps our salesman and Jack the used car manager! Best experience we have had buying a vehicle by far. They understood what we were looking for in terms of vehicle and price and made the experience hassle free and quick. Highly recommended.

Graham Huff

Aug 23, 2016

Drove away in a new car without any regrets. Straightforward buying experience with no bull s***. Definitely would consider buying my next car from here, hopefully a few years down the road.

dsheehan9

Aug 22, 2016

Great overall experience! We have purchased several cars from them over the last 15 years and have never been disappointed. Would recommend Jeff and his crew to anyone!

Mandie616

Aug 22, 2016

This was an amazing experience!!! Everyone was very nice, professional but very laid back. I would recommend this dealership to everyone if they need a new or used car!!!

cobalt123

Aug 22, 2016

the sales safe and everyone we came in contact with was very friendly. made our experience with buying a new car fun. will recommend others to this dealership

Bethc83

Aug 21, 2016

I went in over the weekend to trade in my 2000 Chevy Malibu (it was beyond time). My credit is horrible and I have never been able to purchase or pick out a car of my own. Faith and Reed made my car buying experience a pleasant one. Which I was not expecting at all. They bent over backwards to help me find the perfect car for me. I am absolutely in love with my 2012 Dodge Avenger!! I have already started recommending them to family and friends. They made what I thought would be a disappointing adventure, a very exciting one and I will forever be grateful!

mprugger

Aug 21, 2016

The service was fantastic. They were able to pull up the vehicles I was interested in very quickly and the whole process was quick and painless.

Gary & Debbie B.

Aug 20, 2016

I am very pleased to say this was the best sales experience my husband and I ever had. Friendly and caring sales staff! Made our purchase effortless! I highly recommend this dealership. Everyone we dealt with made us feel like family. Our sales person David Williams worked very hard to get us where we needed to be. Thank you once again! Brittany Wozniak started the process off to a great start when I inquired over the internet. Thank you kindly Brittany for all of your help.Tony, Thank you for the ice water when we were walking in 100 degree weather!Jazz, Thank you for making the financial signing, question free!5 Stars to Jeff D'Ambrosio Auto Group of Downingtown, PA!

Theresa

Aug 20, 2016

Great trade in and new car buying experience! They have a very friendly staff and I love my new Mitsubishi! We Highly recommend Jeff D'Ambrosio!

HarDue

Aug 18, 2016

Nick Capparelli was wonderful. Very personable and has a inspiring spirit. Nick had very kind words as I (Dawn) was really having a hard time deciding to buy our Jeep. In the end I was very happy to have had him work with my husband and I. Believe me when I tell you, he is a great addition to your sales team. Please invest in this young man, he is one of a very few.Best wishes to Nick in his very bright future with you. All our best Robert and Dawn Steelman

dbaker

Aug 18, 2016

This is the second time I have bought a vehicle from Jeff DiAmbrosio, and had the fortune of dealing with the same salesman - Dan Kirby - as first time around. Dan is caring, attentive, and extremely professional, and as a result has earned both my trust and respect. Dan takes time to learn about his customers, and earnestly puts them first. Don't think I will every by a Chrysler product from anyone else - Dan has a customer for life. Would recommend Dan, and Jeff to anyone in the market for a new vehicle that wants to deal with sincere and honest staff.

dbaker209

Aug 17, 2016

This is the second time I have bought a vehicle from Jeff DiAmbrosio, and had the fortune of dealing with the same salesman - Dan Kirby - as first time around. Dan is caring, attentive, and extremely professional, and as a result has earned both my trust and respect. Dan takes time to learn about his customers, and earnestly puts them first. Don't think I will every by a Chrysler product from anyone else - Dan has a customer for life. Would recommend Dan, and Jeff to anyone in the market for a new vehicle that wants to deal with sincere and honest staff.

Cdubseh

Aug 17, 2016

Ended up coming to a very comfortable deal on a new wrangler ! They were very competitive with not only pricing but also gave me a better loan apr than my bank !! My salesman Peps was extremely friendly and relatable , and gave me some push with the manager! As long as they stick with their word which I'm sure they will, of 2 years free matience. I can't think of much more I could ask for .

CosenzaJ

Aug 17, 2016

First off, my girlfriend has bought several vehicles from this dealership and has always dealt with Dan Kirby. So due to her high praise of course I decided to give it a go. From the moment I walked through the door Dan was attentive to my every vehicular need. He asked the right questions as to what I was looking for. His knowledge of the Jeep I wanted was extensive. He matched me up perfectly with the jeep of my dreams. Alfie Yannatelli was awesome to deal with too. Both of these gentlemen are stand up guys that I will definitely do business with again and again. I just want to thank you both so much. I love my Jeep and I love doing business with Jeff D'Ambrosio of Downingtown

Hubert Dean Moore, Jr

Aug 17, 2016

Peps made the car buying experience a pleasure. My wife and I have purchased several vehicles from this dealership and they never disappoint. I had originally come in for service for my 2011 Chrysler 200, but decided to go with a new car instead.

bobmacc

Aug 17, 2016

Jim Catania, Jon Hery, Bob Jones and technicians: all technically very competent, fair and honest to deal with. They listen to the service customer's concerns while providing explanations and advice, so the customer knows what's going on. Been using D'Ambrosio Jeep Service Dept. for 16 years - not one problem, ever.

Plhuth

Aug 16, 2016

Internet applications for less then perfect credit..they reviewed said they could help.The car I was interested in was parked out front waiting for a test drive and financial arrangements were exactly as they said. Our sales rep was excellent. Doug Detmer wasted no time and we could not have been more pleased.

Acme1844

Aug 15, 2016

We have bought cars at Jeff D'Ambrosio for our entire family and my son just recently bought his first brand new vehicle at Jeff's and is very happy with the friendliness of the staff and the salesman (Nick Capparelli) who was very helpful and friendly, and of course loves his new car! I will recommend this dealership to everyone I know. Thanks again for such a wonderful experience in buying a vehicle.

Michigan1988

Aug 15, 2016

Me and my wife bought a 2016 dodge durango rt this past saturday. Dan kirby was our salesman. From the moment we met him we felt right at home. We went to a few dealers in the area before we came to jeff dambrosio dodge. Me and my wife are both under 28 n we were a month out from buying. The other dealers treated us like kids because we were looking at a 50k suv. But dan kirby and jeff dambrosio were the only dealer that took us seriously. They let us take the durango home for the night,something the other dealers wouldnt let us do. We were treated better with dan kirby than the other few salesman we were with. While we were doing the paperwork dan kirby gave our son a toy car to have a play with. That ment alot to me and my wife. Also the price they gave the first time was better than the other dealers. So it was a no brainer. Alfie is a awsome manager that keeps you feeling cool. I will continue to buy my cars off of dan kirby and jeff dambrosio auto group. Btw the rt durango is sweet!

TheMurr's

Aug 15, 2016

We had no idea what an advantage leasing can be. My wife and I cannot thank Doug and the sales team enough for their professionalism and educating us. On top of superior team work, they are very Veteran friendly and that certainly added to this fantastic experience. Our family continues to use D'Ambrosio and these are just some of the reasons why. Thank you Doug and all who provided excellent customer service over the past week. We appreciate you and will certainly be recommending you to any family and friends in the market for a vehicle.

Danjones19

Aug 12, 2016

Peps, Lenny and Bill were able to get me into a new lancer in a matter of 2 days after i came in with a really negative loan. They were able to sort out the best steps forward after relentlessly trying to see what the best options were and where to go from there. I will definitely be back because these fellas absolutely killed it!

brboo

Aug 11, 2016

Mark was such a pleasure to work with! He kept me laughing and continually checked in to make sure I was okay when he was off getting other things in order for my trade in. He is very down to earth and only wanted to make sure my needs and what I was looking for was addressed and that I was happy when I left. Couldn't ask for more in a salesman or dealership!

Dixonc5

Aug 10, 2016

Peps is by far one of the best car salesman I have ever known. He has incredible attention to detail and is extremely kind and personable. I would highly recommend him to anyone, and it was a real pleasure working with him.

Mozingo,Sam

Aug 10, 2016

Dave Baldwin was such a great help in the leasing of my new jeep! Explained all options, answered every question I had to my satisfaction. Would recommend him to anyone looking for a vehicle!

Cayman996

Aug 10, 2016

Once again, all I have to do is reach out to Bob Whelan and as busy as he is, he is able to assist with the purchase of my brother in law's new Jeep Wrangler Unlimited. Within 30 mins of the initial phone call, Bob was able to beat the local competitors and within 5 days, my brother in law was already in his new Jeep.If you ever need a Jeep/Dodge/Chrysler, Chevrolet, VW, Mitsubishi or Fiat, stop by Jeff D'Ambrosio and Bob Whelan - He'll definitely take the time to help you out.

Roofer328

Aug 9, 2016

Eddie Somers was a polite and passionate sales rep. I would recommend all my friends to visit your store and ask for Mr Somers. Thanks for making the experience wonderful, I love my Fiat

Rogerelliott

Aug 9, 2016

Ricky was a big help he is a people person he was very helpful with all my questions and conserns I will let friends know

Dominic Cavuto

Aug 9, 2016

Jeff D'Ambrosio and his group are awesome. They will do anything and everything to make sure you get the best deal possible. Dave is a great salesman. He helped walk me through everything as a first time buyer and made sure I was taken care of. They are all very kind and willing to work with you no matter your situation. I highly recommend the Jeff D'ambrosio Auto Group!

Don123

Aug 8, 2016

We have been a long time customer of D'Ambrosio Dodge. Near 30 years of purchasing vehicles from them. We just now traded our 2002 Dodge Dakota (purchased here new) in for a new truck. Bruce Smoyer our sales person again sold us this truck, as well as the last 5 vehicles that we have owned. We keep coming back because we are able to purchase what we want/ need without any pressures. Deals are good and Bruce handles everything for us smoothly.

Rick99

Aug 8, 2016

Adam helped make this process so easy. I purchased a new 2016 RAM 1500. Love the truck and loved the service! Paul the Manager was very helpful and made sure I was taken care of immediately. Will definitely recommend Adam, Paul and Jeff DiAmbrosio Dodge!

Chkou

Aug 7, 2016

We needed to trade our car in for a SUV and were significantly upside down in our trade!! We thought we were out of luck this time but to our surprise Bob Whelan and Lenny Condi worked their magic do us once again!! These guys are truly the best and we kept our payment the same with very little money down!! Thanks very much to this amazing duo!!

David Rosenbaum

Aug 7, 2016

Our salesman was Reed B Jacques and he kept his word and took care of all our needs and concerns.We asked him to take care of some small issues with the used vehicle we were considering to buy and he made sure they were taken care of. Thanks Reed!

Smitty2016

Aug 7, 2016

I went to the dealership in August 6,2016 met with Mike shimer. He was amazing salesman, and very nice to me my mother and daughter. He made my day and got me approve for a 2016 Jetta.. I would recommend for anyone to come here. They also served us lunch.

MikaelaM1120

Aug 6, 2016

I have to say I had the best service in purchasing a car in this dealership. Compared to every other dealer I went to this was by far the best. Eric Gorbitz was my sales man and did not push for me to buy he allowed my fiance and I to take the time to check out the car without being hovered over. Told my entire family about my experience and I will be definitely come back here when I'm ready to purchase another car!

saffourtit247

Aug 6, 2016

It was amazing! I have never been in and out with a car that quick! The service that we received was just what we were looking for. Next time we need another car, we know just who to go see!!! Thank you!!

Grace16

Aug 5, 2016

My credit is not good, actually it is very poor. I've been to several dealers and always was made to feel uncomfortable.When I entered Jeff D'Ambrosio I was immediately greeted by a manager and after listening to me explain my situation he introduced me to Jim a salesman.Though I was not able to buy a car at this time I was treated with respect and he helped me set up a game plan to improve my credit so I can replace my car.I'll be back cause I know Jim will do his best to help me and not judge

alpera12

Aug 3, 2016

I recently purchased a Fiat 500x from the Malvern location. I cannot say enough wonderful things about working with them. They gave me amazing attention and customer service, a competitive price on the car I was purchasing as well as my trade in. I worked with Edgar Floyd 9 (their FIAT guy). He showed me every little detail on each model of the car, answered any questions, was kind, helpful, and attentive. I highly recommend buying your next car from Jeff D'ambrosio, and I specifically recommend a FIAT 500x!

TINA1978

Jul 30, 2016

I came to Jeff D'Ambrosio in Downingtown to get a car for my daughter who is starting college soon. We wanted a reliable car at a resonable price. Jake Jewell helped us, he was very accommodating, professional and got us a great deal. Everything went very smoothly and it was one of the most pleasant and easy car buying experiences I have ever had. I recommend going there and asking for Jake Jewell. We got a new Jetta, the vehicle make drop down below does not have VW as an option.

Long time customer

Jul 30, 2016

We have purchase numerous vehicles from this dealer. The staff is amazing and always has your best interest in mind. We work mostly with Lenny and Bob but know many others and all are great to work with. We hands down use these guys first and always.

Francis35

Jul 30, 2016

Helped get approved on a deal for a new car and payments. He was friendly and helped us with all our question needs and service.

bkilgor1

Jul 30, 2016

We came in to purchase a jeep for my daughter Jake was very helpful listened to all we had to say and got just what we wanted. I was so impressed that i traded in my jeep and he also found the right jeep for me. Jake worked hard to find what we wanted so happy with our experience.

Xmsbeex

Jul 29, 2016

I worked directly with Peps, but everyone was helpful and accommodating. They also were helpful in entertaining my toddler, which was so nice. They even fed us!

Joanna

Jul 28, 2016

Amazing purchase experience. Mark was knowledgeable and friendly and got us processed in record time. Best car purchase experience my husband and I ever had. I would recommend this dealership to my friends.

bkilgor1

Jul 27, 2016

Jake was awesome. He was so helpful, and really made my experience a great one. Really listened to what I wanted, and found exactly what I wanted. He was easy to work with, and kept me updated continuously.

Daveh

Jul 26, 2016

The product knowledge and professionalism displayed by Bob and company at Jeff D'Ambrosio made for a fantastic trip. With an extensive lineup of new vehicles and the courtesy displayed by every passing employee, shopping at Jeffs was comparable to a relaxing weekend trip to the local grocery store. We love our brand new cars and we love Jeff D'Ambrosio Auto Group!

jinky21

Jul 26, 2016

The dealership is OK. They don't break their neck for you. They will give you a subpar deal even with tier 1 credit. You have to scratch and claw for what you want in a vehicle and price. The salesman I worked with did no selling whatsoever which made the process difficult and 100% my responsibility to get the best possible deal/ vehicle I wanted.

Gm1234

Jul 26, 2016

Bob helped us perfect our vehicle desires and find a price that suited us. We walked away very happy and would reccomend the friendly atmosphere to any potential buyers! We will definitely be purchasing here again!

Ikevinreardoni

Jul 25, 2016

After a recent accident I was freaking out because I knew I was gonna have to pick up a new car. I shot over to Jeff D'Ambrosio and everything changed from there. I met with Tiffany and Nick and they were AMAZING! I told them exactly what I wanted in a car and what I wanted to pay and they found me my dream Jeep. Can not recommend them enough, amazing people!

Passatguy

Jul 23, 2016

Brought my car in for a timing job and differential work, they completed the timing on a thursday and told me to return the car monday to finish the diff work. Was told it would be done by Wednesday. I call on Wednesday to find out that it has not been started because the service writer responsible for my order had moved to a different facility, but my car would be "of top priority for today and tomorrow". So when I call them on Friday for the total, my car had still not been touched. 5 days of my car sitting in their lot. I am now spending hours cleaning the tree sap off my car from them parking it under a tree. I unfortunately have already paid for the parts to do this job, So I am left with no choice but to wait for a call of availability. If I ever get it.

bigjohnnybopeep

Jul 21, 2016

Very Professional and knowledgeable sales staff. Jeff came over and made sure I was being help and asked how I was ! Thank you Peps and Jeff Dambrosio !

Matt Rogers

Jul 21, 2016

Peps and the finance team made this a painless transition from my ford pickup into a Ram Rebel. Didn't feel pressured at all and they didn't try to upsell me at all. Everything was smooth. Thanks Peps & Paul. Keep up the great work. I will surely be back.

awarren82

Jul 21, 2016

I have just purchased my second vehicle from this dealer. They are absolutely awesome. They are a huge volume dealer so have very big selection of inventory and the best sales guys and management around. They are very honest, clear with the financials, and fair on price. I work with Dan Kirby - he loves cars, very knowledgeable about the cars and financial terms. He won't waste your time and is honest. Also have great experience with service.

Catherinehali

Jul 20, 2016

Bob Whelan was wonderful!! He gave us an incredible deal, and explained the process so well. It was my first time buying a car, so I wasn't sure what to expect, but Bob made the process easy and seamless. I can't believe the great deal I got.

DavidJ

Jul 19, 2016

The team of Peps, Brittany, and Tina were great to work with and helped find the exact Rubicon I was looking for. Despite a snag with my trade-in JDAG agreed to honor their trade-in quote while I got title work resolved. That is integrity you don't find these days!!!

jeep3

Jul 19, 2016

I had a wonderful experience with Reed Jacques and Joel Johnston! Very kind, professional and extremely helpful! Could not have felt more comfortable in their presence !

Brittani Johnson

Jul 18, 2016

Dave Baldwin was a huge help with getting me into a new (used) vehicle. With a baby on the way, I needed something more reliable, and my husband insisted on 4WD or AWD. I found what I was looking for on their sight, and stopped in to talk to Dave. With in a few minutes he had all my information, and a day later I had a phone call back asking to come in and talk numbers! 2 days later, I drove off the lot with a smile on my face in the vehicle I wanted! Definitely recommend him to all! Thanks so much!!

jdegiosafatto

Jul 18, 2016

This was my first time buying a car, and I was really nervous. Originally, I just went into dealership to look at a Jeep I saw on their website, I told everyone at the dealership that I didn't want to buy that day, I wanted think about it and make sure I was making the correct choice. Everyone respected my decision and still gave me the information about the car I was looking at. I did a ton of research and had a lot of questions. David W. answered all of my questions and gave me even more information. David W. and I took the car for a test drive and I fell in love with it. I put some money down that night to put a "lock" on the car, so it wouldn't get sold and thought about my decision over the weekend. On Monday, I went back to the dealership and took the car for another test drive and ask David W. more questions to which he answered all of them. Even after finishing all the paperwork they continued to go out of their way to help me learn about my new (to me) car! Now I am the owner of a 2010 Jeep Wrangler named Sebastian. I really recommend this dealership !

Meliss94

Jul 17, 2016

Bob W was amazing, he helped us get a brand new car for an unbeatable price! We can't thank him and the dealership enough. It was a great experience. Won't be going anywhere else again.

Bwelch

Jul 13, 2016

Everyone was easy to work with and extremely personable. No pressure was felt as I sought out options for the best deal with heir team. Best buying experience I've had, hands down.

Pamhark

Jul 12, 2016

He was a great guy. Awesome Service. Friendly people. Had a lot of questions that were answered. Patient with us with all the questions we had.

Tray927

Jul 12, 2016

Adam was very helpful and honest easy going great to talk to made my visit comfortable and fun a true down to earth guy who cares about his customer's and getting them the right price and best deal no trying to pull the wool over you with this guy he goes above and beyond to get the job done and also make his customer's happy thank you Adam your the best I give him a five star and above of your looking for a vehicle he's the man to see

onefatfrodo

Jul 9, 2016

Appreciate the time and concern put into trying to service our challenging to diagnose van. We felt that everyone who looked at it in the service department was as frustrated as we were and honestly cared about making the entire situation better for us. Bob especially was patient with explaining things and dealing with the manufacturer - would absolutely buy our next vehicle from them.

DaleStuart

Jul 6, 2016

It was a pleasure working with Bob and Lenny! They helped me find a car, and even helped me get approved for financing as a first time buyer, with no credit! I would recommend this dealership to anyone!

mollsc01

Jul 6, 2016

Robert Whelan was great. He was very easy to work with and was very forth right. It was a pleasure to buy a card from this dealership.

OGSMOM

Jul 2, 2016

Best car buying experience ever!!!!!!!Bob is the best!!!!!! It was like dealing with an old friend. He was very knowledgeable and honest. Made me feel at ease during the whole experience. This was my first time leasing and he made it a breeze. Everyone at the dealership was very friendly. It really does seem like one big family there. You could tell they really value their customers. We definitely will be back soon to see Bob for my husbands truck. Can't rave enough!!!!!!! If I could give Bob 100 stars I would!!!! Thank Bob!!!!!

Lizanne16

Jul 1, 2016

Dave helped guide me through every step of the car buying process, and as a first time car buyer I really appreciated that! The service he provided was wonderful, and I plan on coming back in the future!! Thank you Dave!

KM

Jul 1, 2016

We really enjoyed purchasing our new Jeep Wrangler Unlimited from Jeff D'Ambrosio. We had come in a few months back to learn more and do an initial test drive. While they stayed in touch, I never felt overwhelmed or pressured. When we came back to buy, they were easy to work with and made the process simple.

Paul Rinaldi

Jun 30, 2016

I always wanted a truck, but never thought it was feasibly possible. Salesman Peps Parshad and the finance managers made my dream a reality. It was my best car buying experience to date! I love my Dodge Ram and will always buy my cars from Jeff!

Ekrauss

Jun 30, 2016

I just recently bought my very first new Mitsubishi Outlander Sport. These gentlemen did everything in there power to find me the perfect vehicle to match my needs and budget. I appreciate all the work they put in to getting it done and I will definitely be using them in the future.

rabause

Jun 30, 2016

Our Engine blew up and we were over 120 miles from home. They were able to find us a car and take the other car back which saved us a 2 hour trip. As soon as I walked through the front door Mr. Jeff himself listened to our story and said, "Here are your choices." My wife and I were stressing all week about what to do with the situation. If anybody is in a predicament like this JEFF CAN HELP!!!. Leave the thinking to the professionals, not worth the stress. We Bought a 2016 Outlander and couldn't be happier. Bob our Salesman, was so helpful and was able to get the paperwork done. Within an hour and a half we were driving off the lot with a great car backed by tons of warranties. Please do business with these guys, this is our 3rd car from Jeff, They know what they are doing.

gorrellag

Jun 29, 2016

one of the reasons that I chose Jeff D''''Ambrosio to purchase a vehicle is because the their reputation, however the past week my joy has been turned to sadness because my second remote had been listed on the car's tag but per sales person Jim Balch (at the time of sale) could not locate it, promise me that he would in fact locate it, call me to see if I wanted to stop in and retrieve it or he could mailed it the following day .... as well as the 1500.00 savings coupon book that was offered with a purchase the only contact with Jim was initiated by me 06/03/2016 (4 days later) I also left a message for the used car sales manager Jack Caroselli (name given to me by the phone operator) for a call back as well (06/06/2016) I am reaching out to you for help in this matter because we need closure in the matter because if the only remote in my possession goes on the brink then I purchased a vehicle that I cannot operate.

cemcmt

Jun 28, 2016

This was my 10th vehicle with Dambrosio, working with Bob Whelan and Lenny Condi each time. They have been always come through for me,My last few vehicles were leased and each time the service and processing has been exceptional.

aivens

Jun 27, 2016

I've purchased my cars here for the last 12 years and that was a total of 9 vehicles Lol Wow.All I can say is that this is one of the most honest and friendly dealerships you will ever find.A big thanks to Bob Holmes and Richy Schepps

Wcole

Jun 26, 2016

I ordered my cars from South Carolina from Reed Jacques. He promised a quick turnaround. We drove up to Pennsylvania, arrived at 10:30 on Saturday and drove away at 11:15. And we purchased two cars. Reed and Jas Woolwone were quick, knowledgeable and very efficient. Everyone hates sitting at a dealership for hours. We were very fortunate to work with the Jeff D'Ambrosio team. We will return again and again no matter where we live!

Durango2525

Jun 24, 2016

A big thank you for Richy Schepps!! Great guy, great help! He was informed and gave me the confidence to walk away with a car right away and same day!

Jennifer Sammartino

Jun 22, 2016

Peps was very personable and helpful. He found us the PERFECT Jeep Wrangler and in my color also!! LOVE IT. Would recommend Peps to anyone!

Walter L

Jun 22, 2016

I purchased my very first vehicle from diambrosio and had Neil pufko as my sales guy and he was phenomenal with answering my questions and being very helpful. I would recommend anybody to see him and to go buy a car here

Patti Toscani

Jun 17, 2016

Jordan White was our Sales Rep. He was very professional and knowledgeable.I would highly recommend Jordan to my family and friends.Rick and Patti Lehmann

Exclaim

Jun 17, 2016

First, let me say after purchasing the Jeep Wrangler we were charged for a second key. Next, I was told that my credit rating was lower than what it actually was, thereby receiving a higher interest rate. I found this out the day after the purchase when my credit union called to tell me that they noticed a check for a down payment on a vehicle to your dealership, and that they had not seen the loan offered to another bank or credit union. They stated that they could do better on an interest rate and would like to offer me a loan. They also explained that my credit rating was higher than what was stated at the dealership. I was also told that I could get a soft top for my Wrangler at cost, but found that was also not true.This is the second vehicle that I have purchased from your dealership and feel that I was not treated honestly.

alaysia1

Jun 15, 2016

I purchased my last car from Jordan White. He is absolutely by far the BEST SALESMAN!!!! I felt no pressure or obligation like other car dealers and this is my 5th new car. He worked very hard to make sure the deal was exactly what I wanted and that the payment and rate were exactly where we had talked about. Other dealers I looked at before would tell me they could give me what I wanted but never held their deal. Jordan is a man of his word and for that about 3 months after my car we bought another car from him. I hope that he is recognized for his hard work and dedication to me as the customers and I will always be buying my cars from him now!!!

Bob E.

Jun 15, 2016

Very pleased with the purchase of our new Jeep Grand Cherokee, Jake did a great job taking care of us to find the right vehicle and price.

VELMA VOLKSWAGEN

Jun 13, 2016

I found Jeff D'Ambrosio Volkswagen to be the best and most enjoyable dealership I have ever purchased a new car from. The staff is super knowledgeable about the products they sell and very, very pleasant. My dealer-salesman really listened to me and helped my wife and I find the absolute best Volkswagen for us at a wonderful price. The dealership itself was very neat and clean even the coffee was good. I wish I had the means to buy seven Volkswagens from my dealer John T Duffey so I could drive a different one for every day of the week!

Chandan121

Jun 9, 2016

I've bought a total of 6 cars from here and have never been let down. I have given them their fair share of obstacles to climb to get deals made for me. They always come out on top.

greyjeep16

Jun 9, 2016

We bought a new car from the lot in one day! Test drove three of them and chose our favorite, found one on the lot that fit our needs and they had it ready for us that evening. Reed Jacques bent over backwards to accommodate us and make it a pleasant experience from start to finish.

ElaineA

Jun 8, 2016

Lenny and David gave us an outstanding deal. the owner, Jeff, is right there to welcome and assist. Best car dealers around. Elaine and Joe

CoreyC

Jun 6, 2016

I am a first time car buyer and the experience here was surprisingly painless. I ended up with a better vehicle than I thought I could afford and Jim was extremely helpful in answering all of my questions.

2jeeps

May 31, 2016

They had the vehicle I wanted at the price I wanted to pay. This is the third Jeep we have bought there and won't be our last.

Matt V

May 29, 2016

Working with Dan was a pleasure. He was knowledgeable and easy going. He helped me to find a car that I loved which was in my budget. Looking forward to working with him again in the future. The Jeep selection at Jeff D'Ambrosio is also very impressive. If you can't find a Jeep here, you can't find one anywhere.

Jack Dembow

May 29, 2016

I drove a bit out of my way to go to D'Ambrosio because of a bad feeling I got from my local Chrysler dealership. From the minute I walked in the door I had a good experience. It's a BIG, bustling place with lots of people, but EVERYONE stopped and asked if I needed help. I said I was interested in looking at some Grand Cherokees and a minute later Brooks Donahue introduced himself and I was on my way to a successful purchase. He was great - answered all of my questions and never got tired of me wanting to see every car they had on the lot. Ultimately, when it came time to negotiate the sale, I made it clear that I hate the process and he only had one shot to do the "checking with the boss" routine - otherwise I would bolt. One shot is all it took and we had a deal. I just came back from my first service experience - getting my oil changed. That was so simple and fast and ORGANIZED. Again, from the moment I drove up to the express entrance to the moment they handed me the car back it was a pleasure. It's not that close, but they make it great.

Cody123!

May 28, 2016

This is the 2nd time I dealt with Bob W. I spoke to him the day before and told him what I wanted, when I arrived the car was parked out front He's a great guy, super friendly.

Melvin

May 25, 2016

1 month ago, I purchased my 3rd car for D'Ambrosio Dodge.. Bob Whelan and Jeff D'Ambrosio himself were very instrumental in making this deal possible. I an not forget Len also... I highly recommend Jeff D' Ambrosiio Dodge... Call Bob Whelan

jeep owner

May 25, 2016

the sales and finance team did not give up till we were satisfied . Richy was prompt in returning my calls and answering every need we had while shopping.

Heidilynn74

May 25, 2016

Tiffany was wonderful to work with. Everything my fiance asked for she was able to come through. We are loving our 2016 Jeep Wrangler Rubicon Hard Rock. Greg finalized the sale. There was minor damages to the vehicle, we pointed the damages out and he made sure to promise that the parts will be replaced. Overall we enjoyed our experience! We bought a 2013 Jeep Wrangler Freedom Edition from Jeff D'Ambrosio in April of 2013. Our experience was outstanding then as well, that's why we came back.

Trailhawk33

May 22, 2016

Jim Balch was great at helping me get the trail hawk that I wanted. Jim was very friendly and did not pressure me into buying. I would definitely tell someone to purchase a vehicle from Jeff D'Ambrosio

Megan B

May 21, 2016

This is the absolute BEST dealership around! I am a return customer and every time I walk in the environment is so pleasant and welcoming. I have watched the staff interact with smiles and welcomes to every person who walks in the door. When Jeff says it is a family environment, it is EXACTALY that. They have always worked with me on making sure the vehicle I am looking for is what I get and my payments are where I want them. Dave Williams and Lenny Condi are the PERFECT team, and are a big reason that I have NEVER had a bad experience there. Ever person there though is great and I would recommend this dealership to any friend, family or person who is in need of a great reliable vehicle.

eridee

May 17, 2016

I had been eyeing a 2016 Jeep Cherokee for a few months and spoken to other sales people about buying, but Adam actually spent a lot of time explaining everything that went into making my purchase, helped me understand how the trade in process worked, and he helped me find the perfect Jeep (all blacked out and sexy) within my price range. I love my car and had a lot of fun in the buying process. Adam is wonderful and HONEST which meant the world to me!!

Marianuc

May 16, 2016

This is the third vehicle we purchased from David Williams. We are loving our new Outlander Sport. David was very helpful, patient and knowledgeable about the features on the vehicle. I was extremely impressed that he took the time to go over all the features on the vehicle at the time of delivery. David also helped us a few weeks after driving the vehicle by answering further questions. He is very professional and I would highly recommend seeing David for your next vehicle.

Mike87

May 15, 2016

I visited a few dealerships before going to Jeff D'Ambrosio. I initially did not find the vehicle that I was looking for, but I had the pleasure of meeting Jack McGrath in the vehicle lot. Jack was extremely friendly to my father and I as we were looking around. I told Jack that I didn't see anything that fit my price point and style. Jack immediately made it a priority to find something that fit my price range and lo and behold he was able to locate a 2016 Hyundai Elantra that met both the price range and the color/style of vehicle (sedan) that I was looking for. Jack pointed out a lot of tremendous attributes about the Elantra and allowed me to take a test drive on Route 30 as I was determining if I could see myself driving it. After consulting with my father, and loving the feel of the vehicle during the test drive, I was able to work with Jack and several of his fellow co-workers to make my car-buying experience a positive one. Jack's professionalism, attention to detail and ability to answer any and all questions gave me peace of mind as this was my first car-buying experience. Jack even took me to the service area of D'Ambrosio and introduced me to the staff over there that would be servicing my new Hyundai Elantra. I have loved my new car ever since I purchased it. I highly recommend Jeff D'Ambrosio for your automobile needs and especially Jack McGrath, a great sales representative! Thanks, Jeff and Thanks, Jack!

Biancaniello Family

May 15, 2016

I had the pleasure of working with Edgar at this dealership. He knew he car was a gift for me, and he made the experience very special. Upon arrival I saw the car with a big green bow on it and Edgar was there to greet me and congratulate me. He went over the details of the car and made sure I liked everything about the vehicle and left with a clear understanding. He explained all the paper work to me so I knew exactly what I was signing and was very amiable throughout the entirety of my visit.

Mary67

May 14, 2016

We visited 3 dealerships before being recommended to Jeff D'Ambrosio Chrysler Jeep. I've bought A LOT of vehicles in my life. Every staff member was genuine, friendly, welcoming & knowledgable. Each of them bent over backwards for us, this even includes the finance guy! We got the best price, best interest rate and we didn't have to negotiate anything! I've bought Cadillac & BMW's and I honestly never experienced buying a vehicle like this! Makes me want to buy another one tomorrow from them!! The whole group are just the nicest people. You leave there so happy, not second guessing anything! I've never had that happen before!! Best price, best service, best people!! Worth the drive!! I won't buy another vehicle anywhere else ever again!

Ashae123

May 14, 2016

You guys were really amazing I will tell everyone about this dealership great service great communication all around great thank you so much really appreciate it!!!!

Awhite

May 12, 2016

Richy was so helpful and patient while I chose my new Wrangler! He was awesome! Cody was able to get me into the perfect jeep at the best price and everyone was so nice! I couldn't have asked for a better experience.

Dill,S

May 11, 2016

Jack who is the manager and his team provide outstanding customer service.We had the privilege of working with Bruce Smoyer - Sales Specialist twice. Bruce is attentive to all of his customers needs and ensure that they leave totally satisfied . Bruce and Jack make you feel like family .Bob Holmes , Finance Professional was a pleasure to work with . Bob helped you to get the best rate possible which linked you to saving money. We highly recommend Jeff D'Ambrosio Auto Group in Downingtown , Pa if you are seeking to purchase a vehicle .Huge selections and outstanding customer service.

Siennaskye

May 10, 2016

I recently purchased a new vehicle from Janet, with help from Jacob and Sean. Janet was very thorough in making sure my questions were answered and that all the details I was concerned with were just right. Everyone we encountered was courteous and helpful.

Li37sa

May 10, 2016

Thank you Bob and Len for being so helpful through out this process. They were very helpful and very tolerant of our 2 year old son who was giving us a run for our money :)

JMoore

May 10, 2016

I had the most pleasant experience, again, purchasing an SUV from Jeff D'Ambrosio. This is now the 3rd car I have purchased off their lot that I am in love with. I went into the dealership with an idea of what I wanted and what my budget was. The salesman I worked with showed me only the vehicles I desired, and let me make the decisions. My husband and I were very clear on the type of car payment was ideal for us and our salesman continued to crunch numbers and find an aggressive interest rate in order to make it possible. As a returning customer I would strongly recommend this dealership and Eric Huggins as a salesman for their time and attention to exactly what the customer desired. Thank you again for another smooth car buying process!

Jim

May 9, 2016

I marked down on Buying Process because I was there for almost 5 hours. Everything else was great. I got what I wanted and at the price I wanted. I didn't feel pressured but the total time there was more than I expected. I was buying for a surprise for my wife and they even threw in a big bow.

Happy Mom

May 6, 2016

We love our car and the service that the gentlemen extended to us. This is the second car we purchased in the past 2 years.

USMC

May 6, 2016

I bought a car from here almost 4 years ago and it's been great, the real reason for this review, though, is for the excellent customer service. Ask for Brooks Donahue, he is honest and willing to put in the work to make sure you get what you want and need...he found me the perfect car and had it shipped from Delaware.

Megan Perine

May 5, 2016

In the last two months my husband and I have purchased two brand new vehicles from Dave Baldwin. With both purchases he went above and beyond. I was struggling to get out of me Kia lease early and Dave helped me find a reasonable suv that fit all my needs while staying within my ball park price. Again, thank you Dave!!!! I would also like to thank the finance department for working the extra time to get me the best rate. They took the time to make sure I was able to collect my rebate and the time to explain the importance of the gap insurance.

Bailey11

May 3, 2016

Great place to buy a new or used vehicle, i tell every who asks about my mirage where I purchased it! I love my new car!

Mcmeatlog 12"

May 3, 2016

Dan and the staff at Jeff D were great very helpful and courteous would definitely recommend Friends and family to buy a car from Dan and Jeff today

Allstar22

May 3, 2016

Everyone was very willing to work with each customer and all involved were very efficient. They found the car we wanted within 24 hours and moved forward with our lease.

Rbil

Apr 30, 2016

We actually bought 2 cars from them,they made everything smooth and we walked away more then satisfied! The dealership,customer service, the people were all amazing. We had 2 children with us and they were so accommodating to them. Thank you Bob and Lenny for your over the top exceptional service!!!!

Tina1986

Apr 28, 2016

I just purchased a 2016 Mitsubishi Lancer on Tuesday. I had an absolutely amazing experience. Tina Dunn started the process for me and she was incredibly helpful. My salesman was Doug Ditmer and I couldn't be happier he was so helpful and explained everything to me so clearly. He found my dream car literally everything I wanted he listened to and found the perfect one for me. As I continue to buy cars thru life I will never go anywhere other than Jeffs. I recommend them to my family and friends and even customers at my work. I cant put into words how happy I was with the service they provided to me. Doug is so exceptional that I wish someone could give him an award for being so amazing! They managed to finance me despite having poor credit! If Jeffs cant do it no one can. Lenny was a great manager as well he made sure I was happy with my purchase as did Doug he was very intent on making sure I left with a car I absolutely loved and he absolutely succeeded!!

mee0712

Apr 28, 2016

Bought a 2014 ram very nice truck. Sales guys really helped me out. The only thing I'm very upset about is when I picked the truck up I was handed one valet key and when I asked about the key fobs I was told I had to buy them out of pocket that all I was being giving was one valet key and that was it. So now I'm limited what I can do in my truck because of that and can't afford to go spend almost 300 bucks to get the key fob right now.

Anfred

Apr 27, 2016

I went in about a month ago to look for my very first new car. I picked a 2015 mitsibishi mirage. They let me test drive a white mirage over the week end because the black one that I wanted had just got to the dealership. Then told me they would have the car inspected and ready for me on Monday. When I went in on monday then informed me that they sold the car that I wanted and I would have to just get the white one or wait for them to get another black one, so i decided to wait. When I finally got my car and brought it home, I noticed 3 dents in it. Two on the driver door and one on the door frame. I called them and they told me to bring it in in 3 weeksto get it fixed, which is way to long in my eyes. Well, they finally fixed the dents, and now I have a huge deep scratch on my driver door. I've talked to 3 different "managers" and no one will return my calls or anything. Never going back to them.

Brandnew77

Apr 26, 2016

I had leased a vehicle to lower my payment but was not completely in love with it. I had just sold my wrangler and it was hard to go from a big suv to a crossover. Bill the manager pulled some magic and was able to get me out of my lease I had only been in for 5 months! So now I back in a wrangler and happy again. Thank you to bill for everything and to Justin for getting my wrangler ready for me.

Hollis

Apr 25, 2016

My auto shopping experience with previous dealerships can't compare to my auto purchase with Jeff D"Ambrosio Auto Group. I was especially pleased with Bob Holmes's candidness. He was very informative and a great story teller to boot! More importantly, he engaged my mother and she is like the rock of Gibraltar! I will definitely consider Jeff Ambrosio Auto Group for future purchases.Hollis Whitehurst

Brandon Menchaca

Apr 23, 2016

I had a great experience buying a 2015 Jeep Grand Cherokee. My salesman Jordan white and the staff went out of their way to accommodate me. I would highly recommend them!

Unlimited

Apr 22, 2016

My wife & I were greated the moment we walked in the door. Rich & Bob took the time to explain everything throughout the buying process so there were no questions for us to ask when it came time to take possession of the keys. Thank you again Bob & Rich for your knowledge of the product & the time you took with us, you made this an enjoyable experience.

Jeepster

Apr 21, 2016

Our Salesmen Bob Holmes was very helpful guided us through the entire process and went above and beyond to put us in a New Vehicle.

Domper11

Apr 19, 2016

A few months ago, we worked with Dave Baldwin on the purchase of our first Jeep Wrangler. Dave was extremely easy to work with, offered many options/suggestions and made our car search fun, rather than a chore. In fact, we enjoyed it so much, we went back again this week to buy a second Jeep! Thanks, Dave!

roxie88

Apr 18, 2016

For a first time buyer, the people at D Ambrosio were all friendly and well mannered. From the time i walked in, to the time i drove off in my new Mitsubishi, it was like being at family dinner. Everyone was happy and friendly and did everything they could to help me out. Very thoughtful people. I was offered food and water many times as i sat and waited shortly for my credit check.It was a quick easy and fun experience. I highly recommend D Ambrosio to anyone who wants a good car buying experience. Thank you to Bob Whelan for making it happen!! ` Roxanne.

2014Charger

Apr 18, 2016

This was my second car purchased from D'Ambrosio's in Downingtown. I had the pleasure of working with Bob Holmes to get me into my car this time around. Not only was he the nicest and most personable salesmen I have met, he was incredibly knowledgeable and efficient. I had researched the car I was interested in before coming in but still had a lot of questions. Bob was able to not only answer all of my questions but work with the finance guys to get me a deal in under an hour and a half and I left feeling like I have known him for 20 years. To top it off he came in the next day( on his day off) to make sure everything went smoothly when I picked up the car. I could not have asked for a better experience!

Robin Chrisman

Apr 16, 2016

I had a great time with Dam Kirby.He sold me a Mitsubishi Outlander Sport back in 2014. He had a little bit of hair back then.I came back in on April 15;2016 and he doesn't have any hair at all. I made him laugh a lot and he made me laugh a lot.We have fun why he was selling me my two new cars.Finance Manager was Sean Sullivan was polite also and very nice.

John & Tammy B

Apr 15, 2016

We had an awesome buying experience with Bob & Richy were so nice and helpful and have a great sense of humor. We would also like to thank Richard Fegley that works in the back that helped get us the best deal with bank. They made buying a New Jeep the best experience and I would recommend them to everybody. Thanks guys we love our new Jeep :)

Br 56

Apr 13, 2016

Very nice gentlemen. Helpful, kind. Great sense of humor. Found the exact color and make it wanted. Helped me get a good price. Inspection updated. I love the vehicle is purchased. THANK YOU!

Roger D Horton

Apr 8, 2016

We had an awesome buying experience. Janet was polite, knowledgeable, and made sure all of our questions/concerns were answered. She was a pleasure to work with. We left in a vehicle that exactly matched what wanted.

this_guy_247

Apr 8, 2016

Neil Pufko was a pleasure to work with. He was very receptive to emails and my phone calls; returning each with a call and a follow up email. I really appreciate that! He answered all of my questions, and went out of his way to make sure I was comfortable. I got the Glasscoat applied to our new Wrangler. And, its not cheap... I mentioned dog hair being a concern to the pre-detailing the dealership would be responsible for. I got a rental car. He called me AND emailed me that it would take an extra day. Which I had NO problem with, because he knew it was important to me. Needless to say, it was pristine when I got it! Brand new looking! Very happy.

Adam Sahagian

Apr 7, 2016

This Dealership has the car buying system down to a science. Tons of inventory and always makes the customer feel like a million bucks! I have purchased 10 vehicles from them and have loved the experience every time!I send all my friends and family to see Jeff and he always makes the deals that no one elsecan beat! Bob has been my salesmen for 10 years...maybe longer....he is patient and a pleasure to work with. Extremely professional and a snappy dresser. He is always doing what is best foe his customers and it shows through his return customers, who have been buying from him for multiple years.Regards,Adam

tazoo

Apr 7, 2016

Not only was I greeted as soon as I walked in the door but was offered a test drive immediately following. The staff is friendly, courteous, fast and efficient which made this the best car buying experience. I walked in the door at 6pm and was out the door with papers signed and keys in hand by 8:30pm. Thank you Jeff D'Ambrosio for a great vehicle and experience. I would highly recommend purchasing your next vehicle from this dealership!

Aaron Spriggs

Apr 6, 2016

here is what i posted on d'ambrosios site I would first like to thank Bruce Smoyer and Alfie Yannatelli, As a return customer, I am used to the family atmosphere that the dealership prides itself on , but this visit Bruce and Alfie went above and beyond, The car is absolutely amazing!!!!!!!, and the experience was even better. Buying a car from old friends is a great feeling, being treated like family is even better!!!! I cant wait purchase another car from them thank you both Aaron & Mandi Spriggs

Rjamesrahn

Apr 5, 2016

Janet, Alfie,and Cody gave me great customer service and I got a fantastic car. They went out of their way to make sure all my needs were met and that I was happy.

Dave from Havertown

Apr 4, 2016

My wife and I went to D'ambrosio's looking for a specific Wrangler and found everyone at the dealership great to work with. Our salesman, Adam Shaffer, was patient and helpful, taking the time to answer all of our questions. He was a true professional. I was especially pleased at how welcoming everyone was with our 2 young boys, offering them snacks, waters and chats throughout the visit. Excellent experience and would definitely recommend.

steph1963

Apr 4, 2016

Richy Schepps and Bob Holmes were thetwo best salesman you have. They areboth very help and got ny daughter the loan she need in 2 days. We will always come here when we need a new car.

C&J2012

Apr 3, 2016

My family has been buying vehicles from Jeff for years and we are very satisfied every time! The staff is very friendly. Jim Balch is an excellent salesman! My wife and I have gone to Jim twice now for vehicles. The first time was for my new 2015 Ram 1500 and not even a year later we went back to him for my wife's new 2016 Jeep Grand Cherokee. Both times Jim did an excellent job! Very friendly, helpful, takes his time with you, knows the vehicles very well and he worked hard to get us the best deal! Jim's great with getting things lined up and with follow up phone calls. Jeff will always be my family's #1 go to dealership and Jim will be our #1 go to salesman!

Niki

Apr 2, 2016

My girlfriend and I recently made a deeply regrettable purchase from this dealership. This was our first car buying experience, and our first mistake was not bringing someone along who has done this before. We arrived at the location prepared to see/test drive some used cars we had seen online. First, we were completely ignored. When we did ask for help, the associate, Bob Wehlan, acted as if it was a huge inconvenience. We were then given the runaround- the cars we viewed online were no longer available, we couldnt look at any cars until he checked my girlfriends credit, we didnt qualify for any model cars we were interested in, and WE DIDNT QUALIFY TO PURCHASE A USED MODEL, ONLY NEW!!! Of course, being our first experience, we didn't know any better until after the fact. We left that day and decided to return and recieve help from another associate. However, when we returned Bob was the only associate who was 'allowed' to help us. Ultimately, we were sold a new car that we didnt want, but given our lack of credit we weren't sure if we could do any better. Fine, our mistake. NOW, its been roughly 1.5 months since the original purchase/pickup date of this NEW car, and it already has to have a completely new transmission. Of course, we made this into an issue and were told numerous times that this was "normal" and it "happens all the time". We were oversold on a vehicle we didnt want, with a ridiculous interest rate, and that hasent even been in our possession for two months before breaking. When I suggested that they give us a brand new car given the circumstances, I was told that my request was unreasonable and that there was no customer satisfaction time period. It was suggested that in a few months we trade in the car for something different. Yes, we made a mistake in allowing ourselves to be pushed into this car, but it is outrageous that we are stuck with a car that is defectiveI do not EVER recommend that you purchase from here. You will be lied to, cheated on, and spoken down to. Save your time and energy and look elsewhere!!!!

Abuela Stella

Mar 31, 2016

I am always skeptical about car dealerships. I was not looking forward to buying this car. Fortunately our experience (my husband and I) was outstanding. Our credit is not the best, and the finance person, DONNY VONG, was THE BEST. He worked so hard to be able to get us in a car that we could afford, but not just that, he wanted to make sure that we also liked the car and that we were "happy" with the vehicle and the transaction.We did not feel that he was talking down to us, or made us feel uncomfortable in any way, Thank you, thank you Donny, you are the best. I also want to thank and praise our salesperson, MICHAEL SHIMER. Knowledgeable, personable, patient and a lot of fun, he behaved like a true professional and old friend. Thank you Mickey. YOU GUYS ARE FABULOSO!!!.

jrdstaxi2

Mar 31, 2016

I have never been in such a welcoming atmosphere at an auto dealership. The staff were professional, courteous, and helpful. My visit there made my car buying experience so easy. My salesman David Williams helped me find an auto that is a perfect fit. He was knowledgeable about all aspects of the car I chose and followed up after to make sure I was happy with my choice. Jeff D' Ambrosio Auto Group treats people like more than just a sale or car buyer. He treats you like family!

happycustomer!

Mar 29, 2016

I just purchased my new Outlander Sport on Friday, 3/25/16. I have already recommended this dealership to 4 other people since then. Every single person I came in contact with was respectful, courteous, knowledgeable and genuinely sincere. The prices are fair and the service is out of this world. They had to get my car from another dealer and I was notified and kept up to speed during the entire process. I honestly can not say enough good things!

Marissa26

Mar 28, 2016

I went in searching for a Used Vehicle, ended up leasing a brand new Jeep Patriot. I was very unsure about what vehicle I was interested in purchasing, so Dave showed me a few that I was interested in, and a couple more in my price range. When I finally asked about the leasing option, I found it was the perfect option for me. Dave helped me through the whole process from test drive to final signing. Great experience!

Brianramrebel

Mar 27, 2016

Was determined to find the right truck, and did so by choosing this dealership. Saleman were outstanding and very understanding of what I was looking for. Searched and searched and got me in the seat of my new Ram Rebel. Couldn't be any more happier with the outcome. Would highly recommend to anybody looking to aquire their desired vehicle to stop in and check out the wide selection at this dealership.

Georgias16

Mar 26, 2016

It started in '03 with the purchase of our first Mitsubishi Outlander. Yes, the Mitsubishi Outlander is an incredibly reliable crossover SUV. My '07, purchased new, is now at 116,000 miles and in all these years, beyond routine oil changes and tire rotations, it has only cost us $3000 total for repairs. These cars run forever. At traffic lights my '07 idles so quietly you'd think it wasn't running at all. Today we purchased a '16 Outlander for my husband. I look forward to enjoying many years of trouble-free driving. Now here's the best part - we simply love the dealership. After all these years we feel like family. I trust their repair people and thank them all with a special shout out to Kyle Clay, my '07's mechanic of choice. As car sales people, there is none better than Bob Whelan. He makes the purchase easy, relaxed, and actually fun! Seriously, if you are in the market for a new or used car, please give this dealership and its knowledgeable staff of professionals a try!

CMD12

Mar 24, 2016

I had a great car buying experience when purchasing my new Jeep. Anthony made the process so easy. Anthony was extremely helpful in finding my new car as well as ensuring the process from financing to delivery was quick and easy. Anthony is very knowledgeable and a great sales professional. He made the entire process painless. I highly recommended Anthony for anyone who wants great car buying experience.

Nitchman

Mar 22, 2016

We had a very bad experience with trying to purchase a vehicle after driving about an hour away to purchase a vehicle that we saw online the vehicle was not ready to sell. They had us sign paperwork on a vehicle that had not even pass inspection yet but they made it seemed like it was no big deal and the car would be ready the following day 4 days later car still wasn't ready. The manager said that because the car said call for pricing online that they just rec it as a trade in and not gone through inspection yet. We bought the car Tuesday and cancelled everything on Friday beacuse now the car wasn't going to be ready until the following week. Had they told us that the car was not ready to sell yet we would not have made the drive to purchase the car. Online it indicated that they had already had the car for almost 2 weeks before we came to look at it. They also made it seemed like it was no big deal to loose the sale. By the time we cancelled the transaction they had the car for 16 days. They didn't look very hard on trying to find us another car. There are plenty of other car dealerships Jeff D'Ambrosio is not the only one. I would not recommend this dealership.

akessler68

Mar 21, 2016

Met Edgar Floyd at the D'Ambrosio Frazer, PA location. Edgar was courteous, informative, and honest with my wife and I. Excellent communication and easy to work with to date. Thanks Edgar.

Chris from Aston

Mar 21, 2016

I had a wonderful experience purchasing my new Jeep from D'Ambrosio. The salesperson that helped my with the purchase was Adam Shaffer. He was extremely knowledgeable on the specs and technology in the vehicle and took the time to search for rebates and incentives for me. I would highly recommend anyone that is interested in purchasing a new vehicle to stop by Adam's desk first. He made me and my fiance feel comfortable with our purchase due to his genuine nature and positive attitude. Thanks again, Adam!A happy new Jeep owner,Chris

kj0316

Mar 20, 2016

Dave worked hard to get us into a reliable vehicle with everything that we needed while also keeping us within our budget. this is the second vehicle we've purchased from him & wouldn't trust anyone else!

rickyt11010

Mar 19, 2016

I have never had a better dealer experience then i had here getting my Chrysler 200. i will defiantly recommend everyone i know over to D'Ambrosio for all of their new and used car needs

juliag1991

Mar 18, 2016

As a first time car buyer the sales team made it really easy! Without the help of Bob Whelan, Tiffany, and Paul it wouldn't be possible. You leave the dealership feeling like family. Thank you guys again, best sales team around!!

meinworld

Mar 18, 2016

I went in to the dealer and spoke to Dave. I told him what I wanted and needed. He set me up with a great truck at a great price.

Nennenswim

Mar 17, 2016

They lie, cheat, and steal. The make open ended promises and fail to follow through on any commitments or obligations. They are unprofessional, inconsiderate, and conartists. The told me that my trade in was only worth $10000, but turned around and sold it for $21000. They promised me a check for $7xx so that I could glass coat my car (when they failed to follow through on doing it themselves) because they stuck marketing stickers all over my brand new Jeep Wrangler, even though I specifically told them not to. The were supposed to add a 5 year extended warranty to my new wrangler - never did. I waited 9 hours, with a 6 month old, at their dealership while they tried to figure out our car buying situation, after they failed to build us the right car 5 weeks before --- during that nine hours, no one even offered me a bottle of water - nothing. They have been making open ended promises to "resolve" our issues since November 2015 - nothing has been done. Absolutely nothing. They are a joke. They are thieves. They are dishonest and selfish.

kris.drechsel

Mar 16, 2016

After being let down by repeated dealers I first was paired up with D'ambrosio Mitsubishi through truecar.com. Minutes after my initial request Jake Jewell reached out to me and we started a conversation on my wants and needs. He listened and understood my needs perfectly and was able to locate the exact outlander that I wanted. I came to the dealer and met Bob Whelan. Bob was tremendous in answering the questions that my wife and i had. The process was very straightforward and there were no "dealer games" that are played at most new car dealerships. After a price was agreed upon with my trade, Bob facilitated the process through the finance office through the delivery of my new vehicle. He explained all the options very well and showed me things that other dealers i dealt with didn't even think to bring up. He was a wonderful representative to deal with and I am so appreciative of him and everyone else over at Jeff D'Ambrosio This will be the first of many dealings that i will have with Bob and the folks over there in Downingtown.

daveg518

Mar 15, 2016

Bob W was a pleasure to work with. Very diligent and professional. Everyone was very helpful and kind throughout the whole process. Would recommend Jeff Dambrosio to family and friends!

Chkou

Mar 15, 2016

Bob Whelan is the only salesman we will ever deal with!! His professionalism takes any anxiety away from the the car buying experience!! I actually look forward to purchasing our cars from Bob!! He's such a great guy and treats all of us like family:). Everybody I have sent to see him raves about him!! Oh , and our new outlander is great too!! Thanks again Bob!!!!!

Brittanymichinock

Mar 14, 2016

Edgar is the man!! Very helpful guy who will work hard to get the price you want. Recently I purchased a Fiat 500x 2016 from their Fiat location. Edgar made everything he promised, happen. The car was sitting in a different state in a hauling train. I was promised it would arrive on the lot within the next couple days... Less than 24 hours it arrived on the lot. Edgar then detailed the car himself to get it ready for me. Mind you he was sick a couple days before, was taking care of his sick kids the night before and it was raining like crazy out! Also, the price we agreed upon over the phone, was the same price on my paper work. Every additional amount was said and explained; down to the penny (taxes, tags, etc). Another great guy helping me out from the very beginning was Wendell J. Wigley. He's not like those pushy salesman type. And once I figured out what price I was comfortable with, he led me to the right person. Thanks Wendell!!I had a great experience buying my first brand new car because I truly felt like I could trust who was helping me! Will be doing business again with Jeff D'Ambrosio in the future.

SMFCXBOX51

Mar 14, 2016

Adam was great. Helpful from start to finish, great personailty and easy to talk to. He worked with me and my budget to get the best deal. Very knowledgeable sales guy, can tell you anything you need to know. Very highly recomended!

Lynda Yonkunas

Mar 13, 2016

Great Experience! ! ! I haven't purchased a new vehicle in a very long time and I was extremely nervous . After visiting your dealership and purchasing a new Jeep my entire experience was excellent. Everyone was very personable, knowledgeable about anything I asked or needed. My salesman Anthony eased all my anxiousness about buying a new vehicle. He even shared his breakfast with my 12yr old son on Saturday morning. I would highly recommend and will recommend the dealership to all. So glad I traveled over 40 minutes to have this experience.

Blinkky

Mar 12, 2016

This dealership was outstanding. I wanted a used car and found a way to get me in a much newer car than even I thought I could get. I recommend these guys 100%. Also, Bob Whelan did a great job keeping in touch during and after the deal.

LizD

Mar 10, 2016

I have now leased two vehicles from Jeff D'Ambrosio with the assistance of Dave Baldwin. We were in the process of buying a home at the time my first lease was up and Dave was so amazing. He held my car for a month while we finalized the settlement on our new home. I never once felt pressured and he was always there to follow-up, whether it was about the car, home, or in general. He even helped us out when the lease of my first car ended before we could purchase the new car. If you're looking for a thoughtful dealer who is more concerned about your happiness than making a sale, go to Dave. You'll never go to another sales rep again!

loulou1022

Mar 9, 2016

Went in just to look around and ended up finding the perfect car! Our sales rep, Janet Glenn was well versed in all the vehicles on the massive 38 acre lot and helped us settle on a Jeep, which we absolutely LOVE! I have purchased a few cars in my time and this dealership has it's game together. Within an hour my wife and I picked a car, negotiated a price (Bill was wonderful), filled out the paperwork and were on our way! The car was ready for us to pick up the following day! Fast, friendly, thorough and efficient! I would recommend this dealership to anybody and everybody!

allstarchef89

Mar 8, 2016

I only came in to see what my options were in finding a new vehicle. Adam helped me out all the way. I wasn't the easiest customer but Adam was patient and very helpful. Im very happy with my purchase and would recommend Adam in heartbeat.

MirageMomma

Mar 7, 2016

Walked in and within an hour and a half I was behind the wheel of a new car that I wanted at the price that was less than I had expected. It can't get any better than that! Bob Whelan was personable & knowledgeable which only added to my wonderful experience. Everyone who worked there had a great genuine smile, you could tell that they really enjoyed their job...especially Tiffany! I highly recommend this dealership.

Marianuc

Mar 7, 2016

This was the second car we bought from David third from the dealership. David takes the time to understand what you are looking for in a vehicle. This was a very exciting time for my son and he is so happy with his new car. I will recommend David to my family and friends that are in the market for a new or used vehicle.

Selena64

Mar 7, 2016

I was recommended to Dave Baldwin and now I know why. I told him what I needed and he got it ,car and price.I will definitely tell everyone to go there. Thank you!!

Dh31658

Mar 6, 2016

Bob wheelan and Lenny in the sales department was amazing as usual! This is my fiance's 4th car purchase from jeff d'ambrosio and we could not be happier with our brand new 2015 mitsubishi mirage. Thank you again everyone who helped me (nicole saccone) & my fiance (dan hayward) we Will always come back for help or future purchases & to refer our friends and family to your company. Thanks again!

Dodoge Ram 1

Mar 6, 2016

Went to buy a truck and met with the best sales lady Janet. She Was so nice to me and found me a truck that matches my personality. Everything was explained to me and all my questions were answered. The sales manager Paul worked with Janet and I on the deal he was very professional and a great guy. Janet was an awesome sales lady to deal with love my experience there would recommend everyone to go there to buy a car or truck. Janet and Paul made my truck buying Experience a great one and would recommend both of them if you want a great buying experience also. Thank you Janet, Paul, And Mr. Jeff D'Ambrosio for my new dodge ram!

Dmkrrk

Mar 6, 2016

Bob W. Was our salesman. He did an excellent job getting me into a great suv. I highly recommend this dealership! They never disappoint me!

Nc5.7

Mar 4, 2016

I leased a 2016 ram 1500 from Jeff D'Ambrosio. After visiting many dealers, this was the only dealer willing to work with me. I highly recommend Dave Baldwin. He got me the truck I wanted at the price I wanted. He was friendly and professional and made the buying experience comfortable and hassle free. I will be buying more vehicle from him in the future.

JET

Mar 4, 2016

Bob Whelan is your "go to" salesman! The whole team is extremely helpful but Bob works with you to meet your needs. I would highly recommend the Jeff D'Ambrosio Auto Group.

Reviewerofcars

Mar 2, 2016

Eric was very helpful and made the process seem as easy as possible. We had some issues with a different sales rep that promised certain prices which couldn't be met but Eric tried to honor those promises and worked hard with us so that we could get the vehicle we really wanted on our tight budget. Overall very happy that Eric was able to help us!

Jennifer Kerrick

Mar 2, 2016

I must say my recent purchase of my new Outlander Sport was my best car shopping experiance by far. My salesman Adam Shaffer was very informative, professional, and patiently answering all of my questions. He made me feel very comfortable allowing me to choose the best vehicle for my current situation. I love my new car!

gtcstrategic

Mar 1, 2016

Had a great experience at Jeff dealing with Dan Kirby and the rest of the sales team. They worked with me until the deal was right, and I felt comfortable. Secured a low rate, and I was out the door, headed down the road. Definitely not a hard / high-pressure sell.Very happy, and will certainly return.

LJWT

Feb 28, 2016

Dave Baldwin goes above and beyond the call of duty! Dave helped make two somewhat complicated car leasing experiences easy and painless. Dave is patient and knowledgeable and definitely has the best interests of his customers in mind. When my daughter had a car accident three months before graduating from college, we were forced to get her a car to replace the one that was totaled in the accident. We had a limited budget, but after several hours with Dave and multiple test drives, she walked away with a VW Jetta lease. Three years later, Dave got her into a Jeep Cherokee with some very interesting logistical challenges.

author

Feb 28, 2016

First class operation from sales to service. Knowledgeable and personable sales staff always available if needed and never felt rushed or pressured. They are very willing to work with you and the product is good too.

MartyM

Feb 27, 2016

Needed to get a new vehicle, walked in told Richy what we needed boom, walked out with a great rate and a great new car.

jcon009

Feb 26, 2016

They were professional and communicated every step of the way. Good pricing with quality work is hard to find these days, but I have found it here. I have already brought my wife's Durango in for service! Also, great waiting area! A+

chris313

Feb 25, 2016

Went to the dealership on 2-13-16 . Meet with Tiffany and Brandon,[they both were GREAT TO US] They let us drive 2 jeeps , but they were not what we wanted.They found 1 for us and brought it in.I got a check for the FULL amount from my credit union and went to pick it up on 2-22-16. THEN THE DEAL WENT SOUR FAST. A guy named Sean started doing paperwork with me and said they could NOT GIVE ME THE C/O for 2-3 WEEKS , He said it has to go to Harrisburg,then back to the dealer to get notarized!!!! I said that was unacceptable, I have a check for the FULL AMOUNT.AND my credit union requires me to get tags and registration with in 1 week. I told him I have NEVER NOT RECEIVED A CERTIFICATE OF ORIGIN OR TITLE WHEN PAYING IN FULL. I left to leave and got in my car and LOW AND BEHOLD SOME GUY [WHICH I FIND OUT IS 'JACK' THE SALES MANAGER BANGING ON MY WINDOW .He says he wants my wife and I to come inside and fill out a credit application to make the C/O paperwork to go faster . I said i have full payment in my hand !!!! Jack turned down a $ 42,000 check !! THERE IS NOW WAY AT ALL HE SHOULD BE A SALES MANAGER ! I wonder if the owner REALLY KNOWS HOW INCOMPETENT HIS SALES MANAGER IS. I LEFT. I get a call in the the morning from the title clerk stating the C/O IS ready,, So that PROVES TO ME THAT Sean is a LIAR. Then I GET A CALL FROM JACK and he starts an ATTITUDE with me and I tell him no thanks and I hang up!!!! LIES AND DECEPTION PROVEN. STAY FAR AWAY FROM JEFF D'AMBROSIO,,,,YOU WILL HAVE A LOT LESS HEADACHES,,, I HOPE THIS REVIEW HELPS AT LEAST 1 PERSON .. CHRIS M.

Aug151960*

Feb 22, 2016

dealt with this dealer before about 15 years ago and bought a 1991 le baron so we came back to see if we could get another great deal

mattgow68

Feb 22, 2016

In the last couple of years we had a couple of recent new car purchases that felt like hard sell and we had specific requirements that were being pushed to one side to make the sale. I decided to try Jeff D'Ambrosio to see if it was different. It is - very, Jack McGrath is your template for the new Sales Professional, not once did he try and deter us from what we wanted because it made it harder to find the vehicle, there was no hard sell and as all his other reviews call out he was polite respectful and courteous. He kept us informed throughout the process, well after we had committed to purchasing the car - his service was excellent. If I am looking to buy a new car in the future I will be coming back to Jeff D'Ambrosio not just because of the ranges of makes VW, Chrysler, Chevy, Mitusbishi, etc but because of Jack.

Ronbo

Feb 21, 2016

I was looking for a 1500 Big Horn for over 6 months working with Dan Kirby & Alphie they knew what price I had to be at and we were far off they told. me to be patient deals come in every month, to make a long story short February 2016 the right deal came thru I got my price and a Crew cab which I was not expecting, it was a pleasure working with both Dan & Alphie

Dprice93

Feb 20, 2016

This is the second car that I have purchased from Jeff D'Ambrosio's. Both times I have worked with Doug Ditmer and Lenny Condi. They have been nothing but helpful and amazing! This time, they went out of there way to get the car we wanted in from 6 hours away, and did all of the work so we had nothing to worry about. I live two hours away from the dealership, and the only time I was able to get down to pick the car up was Friday evening. Lenny stayed late to make sure everything was good with the car, and Doug came in on his day off to work around our schedules! I highly recommend going to Jeff D'Ambrosio's for your next vehicle!! The deals are unbeatable, and the staff is wonderful!

sward21793

Feb 19, 2016

If you need a good, used car that is efficient, with amazing customer service, this is the place to go. Mr. Lenny Condi helped me out and put up with all of my stern demands. He worked with me on my budget and helped me choose a Jeep that was within the criteria. Bob Whelan was amazing as well. I usually feel pressured when walking into car dealerships, but Lenny and Bob made me feel comfortable and there was no pressure at all to purchase. They offered me just what I wanted for my trade in, and made sure my monthly payments were within my budget as well. Both of them were patient with me and did a fantastic job in helping me select the vehicle that was perfect for me. Thank you Bob and Lenny!

Mattcrescitelli

Feb 19, 2016

I just bought my first new car and bob whelan and Lenny were so great to deal with! I was treated like family and these guys are true pros!! Thanks!!

B. Fare and Honest

Feb 16, 2016

Jeff DAmbrosio is very dishonest car dealer. I work across the street at the US Post Office and notice a Lexus on the lot I was interested in. I stopped over during my lunch break to look at the vehicle and to my surprise I was not hounded by a salesman but had to go and search for one. I asked the salesman Adam if anything was wrong with vehicle besides the rusty rotors and brakes. He said not at all, all vehicles are serviced here. So I purchased the vehicle. I asked for an extended warranty but was not offered a choice but a bumper to bumper warranty for $1,900. I drove the vehicle home and the check engine light came on and the windows did not operate. I contacted service (Mike) and brought the car back to get it fixed. During that time I did research on the warranty company Continental. I contacted Terrance in Finance and in writing to informed him I no longer wanted the extended warranty. He advised me that he will cancel the warranty right away and ensured me that I would have a refund from the warranty credited to the loan within 4-6 weeks. The service department kept the car for two weeks attempting to fix the problem. I brought the car home and the check engine light right back on. It seems the code was cleared. The car was kept for a week and serviced again. I was asked if the service manager could drive the car home for the weekend to test vehicle adding more miles to car that was so called serviced. The vehicle was repaired after 3 weeks of not having it after purchasing it. 4-6 weeks has passed I contacted Continental Warranty Service in DE on 12/7/15, I was told that the warranty was never canceled and to contact the dealership. I contacted Jeff DAmbrosio to enquire about refund from canceled warranty. They told me they canceled the warranty at the end of October. I informed Joel the Manager that I contacted the warranty company that day before contacting him and was advised warranty was never canceled. Joel told me I would receive a refund and they will resend cancelation again to warranty company. Joel transferred me to finance person. On Jan 22, 2016 I contacted Continental Warranty Service and was informed that they sent refund check to Jeff DAmbrosio on Dec. 12, 2015. I contacted Joel Jan. 22, 2016 to inquire about refund he advised me to speak with Faith in finance. I contacted Faith in finance and was told she sent refund check to bank over night. I contacted the bank who advised they neither received any payment from the dealership. I called the dealership each day enquires about refund and was told that the check was mailed to bank but was not provided any tracking number. The bank informed me they received no payment from dealership. I contacted General Manager Sean Sullivan who told me there was a mix up in the check for the past 60 days going back in forth from the dealership to the bank. He then gave me his word and phone number advising he will over-night the refund check to me on Feb.12, 2016. Today is the 16th of Feb still I have no check but lie after lie. I will never buy a vehicle from Jeff DAmbrosio nor will I have friends and family purchase from them. Jeff DAmbrosio is very dishonest and I will seek to contact BBB and make a formal complaint. I also have in writing that dealership stated they were canceling warranty and refunding me my money.

happy

Feb 16, 2016

I first at that i at t made contact with them on the internet made mention that i seen a 2500 ram on their website that i was interested in .We made a deal over the phone when i arrive there i was thinking that they would have 20 reasons why they couldn't sell me that truck at that price.Im sorry to s ay this like heard from other dealers.When i arrive from a 1hr 10 min drive i was greeted with a smile and there no gimmicks .

Lisa D' 63

Feb 15, 2016

Leasing my new Mitsubishi Outlander Sport at Jeff D'Ambrosio could not have been easier . I worked with Dave Williams , who made sure I got the color, model and most of all, the payment I wanted. His professionalism and work ethic made this a very stress free and easy transaction. He was very informative about my new car and was an absolute pleasure to work with. I would not hesitate to recommend my friends, family and co-workers to Dave in the future for their vehicle purchases.

chris12

Feb 13, 2016

Our salesman was very nice. Very patient with us. We took the truck for a test drive. And that helped us out in that decision. Well recommended place.

Bnelling

Feb 11, 2016

My overall experience at the dealership was Productive and welcoming. I arrived with a beat up 2002 car and left with a beautiful 2016 reasonably priced car. I'd recommend this location to anyone searching for a new reliable car.

Kari830

Feb 9, 2016

I don't think I'll ever go to another dealership because of the wonderful experience I always have when its time to turn in my lease. This is my 5th Mitsubishi since about 1996. I know I'll be back when it's time to turn in this lease! I'd recommend this dealership to all my friends!

Mike S

Feb 8, 2016

I purchased this car after viewing online. A phone call was all it took. Everything needed to be in order as I flew in and drove 650 miles home with the car. Car was perfect. Communication was the best, by phone and email. I never had any doubts or surprises. Everyone at the dealership was helpful. Special thanks to Joe D'Ambrosio, Tyler Jackson and Tina Dunn.

JenWolf

Feb 6, 2016

I knew what I wanted and Nick helped me get into the Jeep! First time vehicle owner, first car buying experience. Will come back for another vehicle! Thank you!

farmer82

Feb 3, 2016

Engine Light came on,called dealership spoke with Jeff in service told him my situation was able to bring car in that day(10AM) . Had car fixed by next day as promised. Service could not of been better.Jeff in service is a asset to your company, I would like to thank the mechanicwho ever it was for doing a great job on my Jeep running great.

Steve Smith

Feb 3, 2016

The whole process from price negotiation to delivery was an easy stress free experience. Would highly recommend the Jeff DAmbrosio Auto Group. Ask for Dan Kirby.

BDubber34

Feb 2, 2016

Eric delivered exactly what he said he would on my recent purchase of a Dodge Grand Caravan. There were no surprises or gimmicks, and my wife and I left the dealership in just under 2 hours with our new minivan. I would go to Eric again for any future car buying needs.

Donny3176

Feb 1, 2016

I would like to take a moment to express my gratitude ! My experience with Donny , Michael and Rich was awesome!!!! These guys made me feel like it was Christmas for me :))))) some of the adjectives I can use about them would be : Happy!! Helpful !! Educated!!!! Excited!!! Warm!!! Friendly !!! This is no joke I seriously felt like part of a family:))))Every time I drive my compass I feel like I'm floating in a dream, it's so smooth and comfortable. I absolutely get sad when I pull in my drive and have to turn off the engine. These guys explained and took as much time as I needed to teach me about all my extra bells and whistles:)))) There is no doubt that I will be a long time customer of Donny, Mike and Rich:))) I allready have told my friends about the wonderful customer service I was given and I hope the will take my advice and do business with you!!!!! Thank you guys so so much!!!! Jeanene Miliano

Major Dennis

Jan 30, 2016

Both of my sons needed to buy a van for their family's. I have worked with Eric Huggins on both occasions.only 6months apart.Erics approach is terrific. He listens to what is needed and goes to bat for the customer. Both of my sons drove away with the car they needed and at a cost that fit their budget. I know my family will be back to do business with Eric in the future.

Nieman

Jan 30, 2016

Larry Murner was great...anticipated my daughters needs and worked through many scenarios until we got to the best solution. Learned a lot about leasing which seems to be a much more feasible scenario than it used to be. Helped my daughter get a great value on a trade and minimal out of pocket expense to us (the parents) who were there to support.Overall a great experience. Larry is pretty special. We've been to many dealers in our lives...he has a unique talent of making you feel comfortable immediately, believability, great listening skills an a genuinely kind person.

waggs88

Jan 29, 2016

I received an email for $9.95 night owl oil change. Tried to make an appointment as per the link. The only appointments showing were for 2:30 pm or earlier. So I made the appointment and Justin from service contacted me saying that special was not available. I explained the situation and he made an appointment for me. I showed up for the appointment and waited for the service to be performed with my kids. The service writer came to me and recommended an air filter which I declined. After being told the vehicle was finished and ready I went to the cashier and was told it was $32 I told them it was supposed to be the $9.95 night owl special to which the service manager walking by ask if I had told the to the service writer. I said yes and that it should have been on the appointment as well. They agreed to fix it. They came back about five minutes later and said the bill was $17. I said that was still not right, To which the manager walking by said well the $9.95 was for 5 quarts and mine must take 6 so that and the $2.50 disposal fee made the $17. I paid the bill and was finally able to see a copy. In addition to the $2.50 disposal fee that was not mentioned in the ad. (To which the dealer resells the used oil , so I am not sure why I am being charged for disposal) They also charged $1.50 for washed fluid which I did not ask for as I use premium rain-x winter blend fluid. However the total $17.17 - $9.95 and tax of .97 is $6.25 difference take off the $1.50 for the washer fluid and $2.50 for the disposal fee and I was still overcharged $2.25. If they had treated me like a valued customer and taken a minute to look at the bill they would have noticed their mistake.

Emilyamccullough

Jan 29, 2016

This is my third vehicle that I have purchased from Edgar Floyd and the Jeff D'Ambrosio Auto Group. Edgar is an exceptional salesman- extremely professional, upfront and honest, and truly cares about the person purchasing the vehicle and their needs. I would recommend Edgar and this dealership to anyone looking for a new car. I have received nothing but professionalism and kindness from Edgar!

Crysler Town & Country

Jan 28, 2016

Stopped in (without appointment) on 1/22/16 - before the storm, because my brake light kept coming on. Discovered I needed brakes not just fluid.

amm715

Jan 27, 2016

Mike Shimer and Donny in financing were absolutely great to deal with! They worked hard to make sure we got a vehicle and financing we were happy with! It was a long, difficult process for them, but they made our experience enjoyable and we left extremely happy! We will be lifelong customers of this dealership!

Bigciarlone

Jan 25, 2016

My wife and I were in need of a car. We visited Jeff D'Ambrosio because we received a flyer in the mail. Neither of us have good credit but their salesman were able to work wonders for us. The deal took a little longer then expected (due to my work schedule) but we were able to walk away with exactly what we want and in our price range. I couldn't be happier with my experience. I have received a few follow up calls just to make sure we were still happy and satisfied. Happy and satisfied don't even express how we feel. Alfie and Richy bent over backwards for us and really helped us out when we thought no one would be able to. Thank you gentleman for such an amazing car and such a great experience!

Jeremy

Jan 21, 2016

I visited Jeff D'Ambrosio due to the fact that they come recommended by people I know. I was told and you can tell, they have an incredibly selection of vehicles in stock and the staff is great to work with. Well it's true, I was greeted within seconds of opening the door by Alfie...great guy I must add, escorted over to Jim Balch and from their Jim was an excellent salesman, all the way through to handing over the keys to my first Jeep Wrangler Unlimited...btw, if Jim takes you for a test drive or he lets you take it home for the day....you most likely will buy one. :) Jeremy

leman.jennifer

Jan 20, 2016

I had a great experience with salesman Tim Kelly. I was very anxious having to buy a new car as it was my first time. Tim and Manager Dan were so helpful and down to earth. I knew I wash't getting scammed.

Ambernolte

Jan 19, 2016

Had a great experience with a new sales man Tim Kelly! He gave my fiance and I exceptional customer service and really made sure he knew his products, you could tell he has alot of experience. He also mailed me items I left in my trade in! TIMS THE BEST!! Truely a genuine guy. I recommend him to everyone! Also love my beautiful 2016 Mitsubishi Outlander!!!

RuDawg7890

Jan 19, 2016

My experience started with contacting Lindsay Law online. I had already picked out the Wrangler I wanted from the website. Lindsay was extremely helpful in answering all of my questions, providing more information, and even took the time to snap some pics of the vehicle and emailed them to me. She put me in touch with Adam over the phone, so I could put a deposit down until I could come to the dealership. A few days later I arrived, but I had forgotten Adam's name, which caused some confusion as another sales rep told me my Wrangler was already sold! Once we all figured out what was going on, and I met with Adam, things were quickly squared away. Adam was great, and very knowledgeable of the vehicle. He has even called and emailed me a few times to check up on my satisfaction. He even called once while I was taking an off-roading class!This dealership has the best selection of Jeeps out of anywhere I searched, which was the main reason I was willing to drive there from the Reading area. There was no pressure during closing to purchase addition items such as extended warranties, just the facts were presented. Everyone was very accommodating, even offered my daughter and I pizza for lunch!

ALakatos

Jan 19, 2016

This is the first review I will be writing for a dealer because they really deserve it. They made the whole buying experience so easy, no games, just pure customer happiness. I received the offer online, let my Husband make his few phone calls and then it was a no brainer! Simply amazing! The sales person Jason Kimble was very nice, friendly, and pleasant to deal with. Lastly, I cannot forget to mention Lindsay from online sales! The whole process was quick and efficient and we will be returning when our lease is up.

slukenda17

Jan 17, 2016

Always a great experience after visiting this dealership. Its my families third time buying a car from here and the customer service and staff are nothing but exceptional. I was on a strict time line to pick out a new car and get back on the road by 1 pm. I got to the dealership at 10:30 am and left the dealership with my new car at 12:50. Not only did I get my used car traded in, they found a car of my liking very quickly and made the process of buying my first car very painless. On top of that, I received a soda, a personal pizza and flowers for my girlfriend while waiting for my car to be ready.

Doug W

Jan 17, 2016

My entire experience while visiting this dealer was outstanding. Everyone was very friendly and truly cared about meeting my needs. Fantastic service from A to Z

VKAU

Jan 17, 2016

This was my 1st time purchasing a vehicle without bringing my father along to help. After leaving 4 other dealerships completely unsatisfied with the level of service and feeling discouraged about going at it alone I walked into Jeff D'Ambrosio's and had an experience that has made me a customer for life.

ljgnat

Jan 16, 2016

We had a really good experience at Jeff D'Ambrosio's. Everyone there makes dealing with the company a good experience. I found that no one ever is there without all of their team making sure you are being taken care of. You never stand around without being acknowledged by someone from the company, inside or out on the lot. The best part was our salesperson, Mr. Eddie Torres. He took care of absolutely everything and made it so positive in every aspect. In the end, I now am driving a beautiful Jeep Renegade, and while I can tell that everyone there is great, I recommend Eddie with very high regard - thanks Eddie, and everyone else!

Green,tanesha32

Jan 16, 2016

I had an excellent experience buying my new car at Jeff D'Ambrosio from my rep Bob Holmes I will recommend anyone who is looking for a new vehicle or use to come see him he was the best he listen to me and he found me something in my price range I love my new car

Domappleton

Jan 15, 2016

This is by far the best dealership I have encountered since I came over here in 1992! The level of service is just phenomenal! Terry carefully explained the tire rotation process to me.

ErinD

Jan 15, 2016

We went in on a Friday night around 5 pm. Bob stayed with us all evening until they closed to make sure we got exactly what we were looking for! Bob has been great in following up with us after the sale.I will continue to use the dealership in the future!

RRCDLee

Jan 15, 2016

I bought my Wrangler here two years ago and I continue to come back for service. I came in today because I hit my bumper and it was bent back. I told them I didn't want to replace it right now but just wanted it to look not bent lol. It only took about 30 minutes to fix and it looked perfect. Thank you Vince!

wampler42

Jan 14, 2016

My wife and I have been dealing with The Jeff D'Ambrosio Group for 4 years now haven't experienced anything but the upmost great level of care and attention to our needs. We personally would like to extend our thanks to Doug Ditmer who we have been directly dealing with through the years and has been a pleasure and real great guy to deal with. He makes the whole anxiety ridden process of car shopping as comfortable as possible! Thanks for everything! -Adam and Ashley

bojeg

Jan 13, 2016

Jim was a big help in explaining the various Jeep models and what best suited our needs. Pleasant and knowledgeable to deal with. If he did not know the answer, he researched and got back to us. Having the opportunity to take the car home and drive it around for a day was extremely helpful and ultimately sealed the deal. Thank you!! and Alfie was also very helpful in reassuring us that if anything we would need in the future we would be accomodated!!

Shultzies

Jan 13, 2016

Richy, bob and Mike were so awesome to work with. Very friendly! We came in last minute Sat and Richy stayed with us. Great group of men to work with. We have already recommended them to friends when they need a. Car. We will return again for our next purchase. Thank you so much for everything. The car we bought is our favorite car in a long time. It runs great. Thanks again,The Shultzies!

jkenworthy

Jan 12, 2016

Jeremy was great to deal with and very helpful when it came to me financing my first vehicle. Brittney was great in finding the right jeep for me and sending me plenty of options

MrRam

Jan 11, 2016

Buying the jeep worked out great. The 200 not so much .Larry Murner did an excellent job with the sale of jeep and trade in, The D' Ambrosio dealership was verry accommodating with helping out with the 200 buy back, not happy so much with Chrysler. Thanks very much Larry I would highly recommend you to any one looking to buy a new or used car,just not buying a Chrysler product. Lol. Thanks, Robert McMonigle

Greg57

Jan 11, 2016

We recently purchased a used car, which was the second used car purchase Bob Whelan has help us with in the past year and a half ! Bob and D'Ambrosio understood our needs and made the process easy! The quality of the used cars on the lot was outstanding and value for the money is tremendous. Thanks again Bob and D'ambrosia for being a great "go to" location for my families auto needs.

mdulaney33

Jan 9, 2016

Bob Whelan was great - and so is Jeff D'Ambrosio. Both were very accommodating. Will be recommending this dealership to all my friends. Love the new Mitsubishi Mirage.

Jdtinney137

Jan 9, 2016

Great salesman and worked with me to get the car type and color I wanted in less than 24 hours. Definitely will be a return customer.

TraceyLyn

Jan 8, 2016

Bob was wonderful! When they didn't have the car on the lot that was within my price range and with the features I wanted, he went above and beyond to find me what I wanted! I would absolutely recommend them to anyone!

STP2000

Jan 7, 2016

I have been buying new cars for a long time and this experience by far has been the most enjoyable. I usually steer clear of the big highway dealers and head to the smaller ones. But from the moment I started my search for a new Jeep Wrangler at Jeff D'Ambrosio Auto Group I knew it was going to be a memorable experience. Beginning with Tiffany in the internet sales group thru a very patient salesman Milt "MudFlap" Kenner showing myself a long with my teenage daughter almost 70 different vehicles, what a champ. It also meant a lot to me personally how general manager Paul Fiedler made me feel like I have been part of the Jeff D'Ambrosio Auto Group for years. Thank You each for making my jeep purchase so memorable. Steve Piech

car12345

Jan 7, 2016

peps was great! very helpful and made the process so easy. he understood exactly what I wanted and made every effort to ensure that I got it.

tud08893

Jan 7, 2016

They made it very easy to find a car that I liked. Everyone was very nice and it made the process a lot easier. Love my new car.

BV

Jan 7, 2016

Jeff C. in service is wonderful.. Prior to Christmas i had a problem with my locking mechanism on my cargo door, Amanda and Jeff were able to schedule an appt the same day- Went back this past week to get my brakes done and Jeff once again was there to greet me, called when my car was done and had everything ready when i went to pick my car up. He went as far as brining my car to the door since it was cold outside... outstanding customer service!!!

DeForrestK

Jan 6, 2016

Dave Baldwin was outstanding! Extremely professional interaction with all staff. Shopped 5 dealership in the area over 2 week and was very happy with my experience. They truly earned my business. It was nice seeing Jeff D'Ambrosio so involved with his business. ASK for DAVE BALDWIN!!! I got the deal of a century...they beat all their competitors$$!!

clarkadoptions

Jan 6, 2016

I was really impressed with the professionalism and honesty in dealing with the dealership. The D'Ambrosio staff was very helpful and they made car buying a good experience. I would recommend them to anybody. There was not any games or anything. I was in and out of the dealership with in an hour. The Mitsubishi Outlander is a wonderful SUV. Very satisfied!!!

BrownChris56

Jan 5, 2016

Our dealer was Mr.Neil Pufko. I can not thank him enough for all he did for us. We needed the truck in more than one way. A little over a year ago we had lost our middle child. It's been so hard just to deal with the simple things in life. Needing a new vehicle could'nt come at a worst time. But thanks to the kindness and guidence of Neil. He gave me back the trust and love of the human race. He is a good man and a pleasure to work with. Thank you from the bottom of my heart.

AmyLynn

Jan 4, 2016

We were very satisfied. We used express service for oil change and winterizing. Staff are always pleasant and friendly. We've been coming for 2 1/2 years and will continue to do so. Always ver accommodating and a pleasure to do business with.

Chester County Cowboy

Jan 4, 2016

Jim is the best of all. Very knowledgeable across all product lines. Answers all questions without being at all condescending. Jim is very helpful and always professional.

Chriscivic

Jan 4, 2016

I was referred to Bob Whelan by my father and I can see why he buys all his cars here! If you wanna deal with a pro you gotta see Bob and Lenny at Dambrosios in Downingtown pa!!

Starjackilyn

Jan 4, 2016

The salesman here especially Richy help you in other ways that other dealerships refuse to do. My husband was upside down in his trade and other dealership would not speak with him in regards to a trade but we came in to see if these wonderful people could help and 2 hours later we were out the door in a brand new car. Three words- excellent, kind and fair.

emeryjk08

Jan 4, 2016

Everyone was so helpful and friendly. I could not be more happy with the outcome. Definitely recommend coming in for any of your used/new car needs.

Chris1952

Jan 4, 2016

We have been going to this Dealership for like 20 years. They have treated us always with respect and given us a great deal. I will return to this dealership again. Also Jeff was there and made sure we got a good deal. I am thoroughly pleased with the deal that was made for us.

JeepinJohn

Jan 4, 2016

I heard about an excellent promotion on the radio, 92.5 WXTU if it matters, and I decided I would check it out. I first looked at the website to decide if it was worth my time, then I followed up with a phone call and reached Stephen Ciavardini who set my mind at ease with how completely honest he was about the deal. I made an appointment where I met my sales rep Tony Gabel. Tony was a total joy to work with, took his time to go over the vehicle with me and explain my options. I felt more like a friend to him than just another sale. I'm glad I made the trip out there, an hour+ from my house, I feel like I left with the best deal possible and some new friends.

jamesh256

Jan 3, 2016

I have to say that this was the most pleasant car buying experience I have ever had. I had researched the vehicle in advance, so I knew what I wanted. From the first interaction online with Tina Dunn online I was impressed. Tina's email was not simply an automated reply, rather it was specific to my inquiry. Of all the online replies I received from several dealerships, this was the only one that was useful--and the only one I replied to. She informed me that the specific vehicle I was interested in was on the lot and available. This email was the reason that I visited your dealership--in lieu of others. When I arrived at the dealership, Milt was the first person to greet me, and did so promptly and politely. He was friendly and professional in all our dealings. He made it easy to use the USAA car buying service, so that there was not any haggling over price--it was all as agreed to. Milt conducted a very pleasant test drive with me. He was knowledgable about the vehicle, and able to explain all aspects of its operation. There were no high-pressure sales tactics employed at any time by anyone I interacted with. No games were played. I found this experience refreshing! When I picked up the vehicle the experience was very professional, with no undue pressure to purchase add-ons, although they were properly offered. Milt indoctrinated me in the operation of the vehicle, so that I was comfortable with driving it away. He also introduced me to the service staff. The vehicle was cleaned and prepared, and had a full tank of gas. All in all, the best car-buying experience I have ever had!! I would certainly recommend Jeff D'Ambrosio to any new car buyer. As well, I would fully recommend Tina Dunn and Milt "Mudflap" Kenner as honest, professional and extremely competent. Thank you for the opportunity to provide feedback.

babuono

Jan 3, 2016

I have been looking to purchased a pre-owned vehicle for over 3 months. With significant credit challenges, I have been to over 2 dozen different dealerships in the Phila metro, south and north Jersey and have gotten nothing but a run-around. However, at D'Ambrosio's, I quickly found an adequate vehicle, the salesmen got right down to work and didn't waste a second of my time. Financing couldn't have gone more smoothly and the deal I got was far and away better than anything proposed during my entire time of auto shopping. My sincere thanks to Richi, Dimitri and all the gang at D'Ambrosio for being true professionals in an industry that I had all but lost all respect for. Thanks again guys! You'll be 1st on my list next time

Jrs51

Jan 3, 2016

My car was brought in for a clutch job, simple right? When the manufacture of the clutch started to be difficult Brian Iovino stepped in to do all that he could to help out l. He send numerous phone called and emails to me and the manufacture to make things right. He also called me to keep me informed of how the job was going. Even with all the road blocks the job was still done in time. Thank you to Brian and Kyle for making it possible!

Novak34

Jan 2, 2016

From the time I walked in to the time I purchase my vehicle the service was on point. The salesperson and service was effortless yeahhhhhhhhh.

Tinabean

Jan 2, 2016

Joe, dennis, Brent O, Tina and Diego were 0amazing to deal with. We love our new volkswagen tiguan! Everyone was so helpful and they made it a fun experience

Happy buyer123

Jan 2, 2016

Great place to do business!!! Worked very hard to help us get our car on Saturday and the manager Joel Johnston was extremely helpful! Great job Jeff D'Ambrosio

NewJeepOwner

Jan 2, 2016

Buying a car at Jeff D'Ambrosio was such a positive great experience. Everyone was so nice! Greg Salerno assisted me who is a fantastic salesperson. He made sure I knew everything about my car before I left. I highly recommend Greg and the dealership for your next car purchase.

Newvehicleforme

Jan 2, 2016

Jason Salerno greeted us right away and from the first interaction, we felt like he was truly interested in helping us and was honest and very knowledgable. We had a great experience with the dealership overall and would recommend Jason and the dealership to anyone looking for a car.

happy camper

Jan 2, 2016

Buying a car here was a painless and pleasant experience. our sales person, Greg Salerno was extremely helpful and patient, we had a bad experience previously with a pushy, obnoxious salesperson somewhere else. Greg was the opposite - very pleased with our car and with our car buying experience.

Jcculbs

Jan 1, 2016

I had the privilege to work with Larry. He was really an excellent partner in searching for a car that met my needs and wants. Larry searched for vehicles, worked within my price bracket and listened to what I wanted as a customer. I traveled close to an hour to finalize the purchase with this dealership because of Larry's attention to detail and support. I had the option of 6 other dealers that were significantly closer to my home. I highly recommend DAmbrosio for your next car purchase. They are reliable, offer great customer care and truly are looking to meet the customers needs. I got a great car at a fair price!

MoguhL

Jan 1, 2016

I walked in and was quickly taken care of, within 5 minutes I was directed to a sales person and was shown multiple examples of potential cars. After picking a potential car took a test drive and the Salesman, Doug, was able to answer all of my questions with ease and I could tell he knew his stuff. After deciding to purchase my car he walked me through all the steps and made each super easy to understand. Overall great experience, Glad I went there.

keihowe61

Dec 31, 2015

First time at this dealership. I was looking for a new car and the people here couldn't have been more gracious towards me. I explained what I wanted my car payment to be and they were below that figure. The finance people were awesome not only explaining everything but also talked about other topics outside of the dealership, e.g. football talk. If anyone was looking to purchase a car I would definitely recommend this dealership.

Emily

Dec 31, 2015

Easy and painless car buying process. Has a good selection of cars. Fast service . Peps is a great guy very honest and willing to help

Samierenee

Dec 31, 2015

This was my second time working with dealership! The first time was a great experience an the second time was even better. They helped me with all my options and I ended up with the car I have been wanting! Thank you so much guys!

Rpfetrow326

Dec 31, 2015

When entering the dealership I went there for help to fine someone that could help me with my debt.i went if they could help great an if the could not so be it.I met with Jack McGraft the salesmen an lay my problem on the line what I could afford an what I was looking for,I felt very comfortable with the way Jack understood where I was coming from.With Jack an Dan Connor put there head together I was able to take delivery of my new 2015 Mitsubishi Outlander Sport with in the budget I needed to live without worrying how I was going to pay.Iam very thankful that these 2 employees took the time to help me solve a major problem,once again thanks

Lani

Dec 31, 2015

Bob made buying my first car such a great experience! Completely stress free and exciting. I would recommend Bob and the dealership to anyone. He even worked with a friend of mine, stayed After his office hours so my friend could drive away in a new car. Both my friend and I are so excited to be driving around in our new cars all thanks to Bob! Best Christmas ever.

bill bewley

Dec 30, 2015

I have purchased 3 cars from Jeff D' Ambrosio Auto Group in Downingtown idont have good credit but I am still treated very well and with respect unlike other dealerships. they go the extra mile to work with you and get you what you want. I highly recommend them. their quality of customer service is unmatched.

LoveMyRenegade

Dec 29, 2015

Ive purchased several cars in my lifetime, and never has there been a buying experience this easy and stress free. We went to Jeff D'Ambrosio after being turned down for a new vehicle loan for a 2015 Jeep Renegade from our bank. Through the dealers website I met Lindsey Law (internet sales), who then introduced me to salesman Bob Holmes. My first impression from talking with Bob and Lindsey and explaining my situation is that they genuinely wanted to help. When I explained that we were turned down for financing, Lindsey convinced me that despite being turned down previously, Jeff D'Ambrosio has a great business relationship with dozens of lenders and could get us approved if we just give them a chance. Bob Holmes then proved that Lindsey was right. Bob got us approved with an excellent rate at the right price on a vehicle with all the options we wanted. My daughter and I shook hands with Bob at about 9:15 on a Saturday morning and about two hours later he was filling up the vehicle with gas, getting it washed, and then walking by daughter through all the vehicle features. Oh, and while we were waiting for all the paperwork to be filed, the dealership served up fresh Texas Roadhouse dinner rolls (they're the best) with butter, and then brought out piping hot slices of pizza. When has car buying been this much fun and filling! Interestingly, it was Bob who actually picked out my daughter's Jeep, and it was like he read her mind. There was a great selection of Renegades to choose from on the lot, and my daughter was really undecided as to which one she wanted, all she knew was that it had to be black. So when we asked for a test drive, Bob returned with a black 2015 Renegade with bark brown/ski gray interior (orange accents), 18'' polished aluminum rims with crystal granite accents, backup camera, push button/remote start and a 7 inch touch-screen Bluetooth radio-- needless to say my daughter was sold. I could say more, but I think this testimony clearly explains the satisfaction I have with the Jeff D'Ambrosio Auto Group; they really are a great dealership. Bob and Lindsey gave my daughter the best Christmas ever. And as I learned, when in doubt, check them out.

Eryk

Dec 29, 2015

I had just purchased my fourth car at Jeff D'Ambrosio Dealership, partially because of their location, but mostly due to quaility of their service. Every time my experience was possitive and pleasant.

newbeginnings

Dec 29, 2015

I decide to go to Jeff D'Ambrosio after a friend referred me to them. All I can say is no wonder!!! I filled out an online application on a Saturday afternoon and received a call back within 15 minutes with an acknowledgment of receipt of my application. I was told to expect a call later in the afternoon before closing or on Monday morning. To be honest, I appreciated the call but had already assumed I wouldn't hear from someone before Monday just because of past experiences with other dealers however, took in consideration they understandably should have busy...one it being a Saturday and two it being a Saturday right before Christmas, lol. Well, I received a phone call from Bob Holmes on Saturday afternoon who scheduled an appointment with me for Monday evening. I met with Bob (also Richy and Mike, they are awesome!) on Monday evening and drove off the lot before closing that night in my car! They were all friendly, kind, courteous, funny, thorough, knowledgeable and above all professional. Bob is the best! He answered all of my questions and concerns and helped me get the best deal possible when I had doubts, even helped with insurance! This experience came at a time when I surely needed something positive...very grateful and thankful for the blessing and these gentlemen that assisted in making it possible!!! This has completely changed my view of buying an used vehicle and will definitely purchase from them again!!!

Oz

Dec 28, 2015

We had a wonderful experience here, the staff was friendly and helpful. We got a great deal. We will be coming here from now on

Roman2s

Dec 28, 2015

Very comfortable experience overall. Friendly and knowledgeable staff; highly recommended place to help you with the any car problems you might have.Thanks Jim and thanks, Jeff!

lmancino

Dec 27, 2015

Was great buying experience from start to finish! My second car purchase with the dealership and will buy from again and again! Very friendly salesperson!

karenc

Dec 27, 2015

The employees at D'Ambrosio's helped to make our car shopping experience easy and non stressful. This was our third car purchase in the last 20 years and we found everyone at this dealership to be very helpful.

laujones412

Dec 26, 2015

Our sales person was Dan Kirby. He was very friendly and personal. He remembered our names and where we worked and actually cared about us instead of just trying to sell a car. He went out of his way to track the status of my jeep i ordered and even got it shipped to me faster than planned by calling chrysler and arranging a pick up. On buying day we were offered pizza and beverages and were treated like friends. best part... he called my car by the name i had given it haha he really cared!! who does that !?? I would recommend this dealership to anyone looking for a car and i will without a doubt be here again for my next purchase.

louderback

Dec 22, 2015

We just bought our 5th Mitsubishi!!! From Lenny ( AND Bob) ACTUALLY All 6 vehicles (a Dodge Caravan 13 yrs ago)are from Jeff D. And Lenny since then. So happy with Jeff D

Sellis48

Dec 22, 2015

They are amazing. Could not have imagined a better experience. I would recommend them to anyone. Great experience. Bob and Lenny are the absolute best!!!

123xyz

Dec 22, 2015

Brandon solicited in the parking lot of my apartment and while I am in the market for a new car, I will definitely not be purchasing from the Jeff D'Ambrosio group, especially not from Brandon. Soggy business cards do not garner positive attention.

trisren

Dec 21, 2015

I had the best car sales man named Bruce Smoyer!! He wasn't pushy he took his time with us even though we were just looking! He found us the best car for our needs! So happy with our experience don't think we'll ever go anywhere else for our car buying needs. I'm now and forever more devoted to Jeff D'Ambrosio!!

Droc1

Dec 21, 2015

My second truck within a year and a half and another fast and satisfying experience from Dave Baldwin! You make buying a vehicle so easy thanks Dave!

review guy

Dec 20, 2015

I called the internet number and spoke with Tina and told her what vehicle I was interested in leasing. She spoke with her manager and gave me the figures. I scheduled an appointment for the next day. A few minutes later my salesperson Adam Shaffer called me to confirm the appointment. I met both Tina and Adam the next day who were courteous and professional. There were no changes to what I had been told regarding the lease prior to my appointment. Once my credit was approved, I met with Jos Woolwine to complete the process. All tree of these employees are a credit to the dealership.

Rygrahamwc

Dec 19, 2015

Awesome experience! Started the deal online and came in to finished the deal. Great price and service. Very satisfied with the entire buying experience start to finish

tearsdodgeawd

Dec 18, 2015

Unbelievable first visit experience. Stopped for an oil and filter change on my 2015 Dodge Durango Citadel. (first one). Greeted by the valet, inside, before I shut the car off. Escorted to the service desk. Everyone was very kind and hospitable. From the time of getting out of the car, through service, and the service tech came out to say the car was done. 20 MINUTES. Needless to say, we were very well pleased.

fabulous GT 2016

Dec 16, 2015

From the moment I walked into the front doors, I was greeted with respect and felt relaxed.There was no pressure to buy and I did return to the dealership twice before I made my decision.I had leased a Mitsubishi 2013 from this dealership in 2012. I knew I wanted a Fiat 500X or a Jeep Renegade.David Williams was very informative,he showed me many SUV's.I was in the dealership for 4 hours. David Williams asked me about cars I drove years ago. My favorite was a Toyota Supra in 1986 and a 280Z2+2 in 1980. I was so passionate about these two cars, it was a great time of my life and I had wonderful memories driving these cars but my life style had changed.I needed more storage but still wanted sporty. I left the dealership and told him I still had time before my lease was up.David Williams called me every couple of days to let me know what new SUV's had arrived at the dealership.The SUV's I thought I liked were too small for my Interior Design business. I really did like the Mitsubishi Outlander I was returning,but I wanted sporty. To my delight, David showed me a 2016 Mitsubishi Outlander GT V6 pearl white. Wow,It was gorgeous, sporty and a SUV!!!! I was sold.I remembering telling him your good,your good.He gave me exactly what I needed and everything I wanted.Its been 2 months now and I am so ecstatic with my GT. I really don't mind my car payments every month because I got a fabulous looking SUV that is excellent on gas .I am a single career woman that came back to the same dealership because I was treated with respect.I did ask many questions and was given the answers cheerfully,not being judged because I didn't know, I am a layperson when it comes to cars.I like what I like but need to ask questions, silly or not. I have had a wonderful experience at this dealership and wanted to share this information with you. That is why I rated Jeff D'ambrosio Auto Group excellent.

sises1955

Dec 16, 2015

I had my car in for service today, and I wanted to tell you that Terry Peay did an outstanding job with customer service, satisfaction and going out of his way to make sure the vehicle was done to perfection. Please commend Terry Peay in a fine job and such a great employee to have working in the service dept of Dodge "Jeff D'Ambrosio".

MMoseley

Dec 16, 2015

First I would like to say I could not have had a better experience at a car dealership.The first inquiry I sent online in regards to finding a VW Golf R, Jake Jewell was very quick to respond and I would like to thank him for his patience and kindness when I wasn't able to get back to him immediately due to a loss in the family. We were directed to Sales Consultant Chris Caruso and we can not thank him enough for the exceptional service he provided us. Chris went above and beyond to provide us with all the information we needed and made the purchasing of a new vehicle quick and painless. We were very lucky to have such a kind, positive, knowledgeable and genuine person working with us. You are so lucky to have such wonderful people on your team! I will be recommending anyone looking for a car to contact Chris Caruso and all of the other great people at Jeff D'Ambrosio. Again, thank you...I LOVE MY NEW CAR!! :)

Michael

Dec 16, 2015

This is my second purchase from Jeff D' Ambrosio and we were not disappointed. Purchased a 2016 Ram crew and our salesman Dan Kirby was wonderful. He was informative, courteous, never applied typical car sales man pressure and gave us a great deal ! Completing all the paperwork was easy and we would definitely purchase another vehicle from here.

jrigo

Dec 15, 2015

I went to see Dave Baldwin on the recommendation of a friend. Dave was friendly, knowledgeable, and guided me through the process start to finish. This was one of the easiest times I've ever had purchasing a vehicle! Fantastic dealership - I plan on being a repeat customer!

Customer

Dec 15, 2015

Great service! Car was completed quickly and with assurance that my repairs were handled by a skilled technician. I will always bring my car here!

RG

Dec 14, 2015

Eddie Torres was very professional and provided a low-stress/low-hassle sales experience. He responded to all inquiries and requests in a timely and complete manner. Not a fan of the typical new car sales experience and Eddie made it anything but "typical" (which is a good thing).

linda65

Dec 14, 2015

The sales people are the best. The people in finance are willing to help in whatever way they can. A great experience with buying my first car from Jeff D'Ambrosio. Would recommend highly to anyone who is looking to purchase a vehicle.

John S.

Dec 14, 2015

I was looking to lease a Ram 1500 (my first experience with purchasing a truck and leasing a vehicle). I visited Jeff's Downingtown location on Black Friday and despite the large number of customers being helped, there was no wait time to have someone help me! Dan Kirby was patient with my questions, assisted me during the entire process and made it so simple and enjoyable. He was knowledgeable about the product and took his time with me on the lot until we found exactly the "right" truck for me. I came away with a fantastic deal on a beautiful brand new 2016 RAM 1500 truck. The visit was definitely a 5-STAR experience. Thanks Dan, Jeff and everyone else at Jeff D'Ambrosio Auto Group that made my experience the best vehicle buying experience of my life!John S.

Wendy Brown

Dec 14, 2015

Peps was a great salesman from the word GO! The finance department was wonderful! This is my 2nd purchase from Jeff D'Ambrosio and I highly recommend them!!

Spence92

Dec 14, 2015

I have no complaints at all, have nothing but good things to say. They treated me really well and I would recommend them to anyone!

Richard Cooper

Dec 14, 2015

My wife bought a new car in April and I just bought a used pick up and Richy Schepps was our sales man for both. Process was quick and smooth. Both me and my wife have had credit problems in the past, but Richy and the team were able to help us when no one else would.

GinaBell1

Dec 13, 2015

Best car experience I ever had. Everyone was great. Friendliness, honesty and the expertise excellent. Over all clean of bathroom, coffee area, and sitting room.

rdeligny

Dec 12, 2015

The experience was stress free and my sales person David Williams listened and advised without being salesy. He took his time and paid attention to the details I gave him and the process was smoothe

Bscott04

Dec 11, 2015

I contacted Jeremy Winters to go over options for my car purchase needs. Jeremy took the time to make sure the vehicle I purchased was a perfect fit for my needs. He was professional and accommodating every step of the way. I will not hesitate to send my business his way in the future as well as recommend him to all my friends and family.Regards,Brandon Scott

Nita D

Dec 11, 2015

Called Dave Baldwin on a Tuesday, told him what I needed/wanted. By Wednesday night he had us into a car and we love it.

Linda aka LUCY

Dec 10, 2015

This is the best deal ever we have been getting our cars and trucks here since 2004 only with Eddie Torres . He treats us like we are family .Its funny i call him brother. my wife loves to look at cars because Eddie takes the time and tells her the truth not what she wants to hear .This is the 8 car we got from him we will be back for my new WRANGLER

maryanddave

Dec 10, 2015

Jeff A'ambrosio made the best trade in deal that we could have gotten for our trade and purchase of a new jeep cherokee. Brooks Donahue was our sales person and was patient with us, willing to work on our time frame. He spent lots of time test driving various vehicles with us, and followed up after the purchase to be sure we were comfortable with the jeep operating system. He was a pleasure to work with. We love the car, and got a great deal, especially with the rebates offered.

Mike Devenney

Dec 10, 2015

This was the smoothest and easiest car purchase (lease) experience I've ever experienced! Tiffany Fiedler from Internet Sales reached out to me after I built my Jeep on jeep.com and requested more information from a local dealer. We worked back and forth to get down to exactly what I was looking for and where my budget lay. When we were ready to move forward I stopped in and met with Tiffany and she introduced me to Dan Kirby. When Dan couldn't find exactly what I was looking for nearby, he expanded the search and found the one I wanted all the way up in Connecticut. Within 2-3 days they had a dealer trade worked out and my Jeep was ready to pickup. It was a great experience from start to finish and I would recommend that anyone looking for a Jeep stop in to see them.

Kwall82

Dec 9, 2015

I have had nothing but excellent service from Brian Iovino in the VW service dept. Every time I bring my car in they fix the problem while I wait and I have no complaints.

HSalmi

Dec 8, 2015

This was the best car buying experience I've ever had. Erik Baron was easy to deal with. Once we set a price, it was no worries from there. no hidden costs, no haard sell on extas. I would highly recommend them. I drove all the way from Baltimore to buy this car and I would do it again.

William Roberts

Dec 8, 2015

We purchased our new Jeep Cherokee about 1 1/2 years ago. Our salesperson, Jim Baltz was the best! Subsequent service has been great, even thought we have experienced some warranty issues with the Jeep, the Dealership made corrections with a helpful and friendly demeanor. Easy to work with. They even installed my trailer hitch and wiring at their cost,

Anita22

Dec 5, 2015

Greg was very nice, not pushy and listened. He helped me with my decision because of the knowlege of the vehicle and answered all the questions my mother had and I had. I would like to thank him again for his kindness!!

Krikor

Dec 5, 2015

Came to D'Ambrosio from another dealer that had almost tricked me into buying. Glad I didn't buy from the other dealer because Greg Salerno from D'Ambrosio was upfront and honest, and I left feeling good about the buy. No one is excited to spend the cost of a new vehicle but in my case, I HAD to buy a work truck, so I'm glad that Greg and the team at D'Ambrosio left me smiling.

Chantal Henry

Dec 5, 2015

I went into this dealership on Monday 11/30 and was greeted by Greg Salerno immediately. I told him how i was interested in the 2016 Jeep Wrangler Sahara. Due to the payment the vehicle was out of my budget, instead of not trying to assist me any further Greg took the initiative and offered me the 2016 Jeep Wrangler Unlimited Sport for below my budget. Greg Salerno definitely went above and beyond his job to help me get what i want for just below my budget. I would recommend anyone to go to this dealership if they are looking for a car.Chantal Henry

Mariel

Dec 4, 2015

I had the best wonderful experience in getting my vehicle, even tho i spent three hours there it really worth the wait peps and Alex work really hart for me to get my new vehicle, I'm in love with it.. Thank you so much guys for making of this a great and pleasant experience...

bob2016dgc

Dec 4, 2015

My wife and I are very happy with our experience purchasing a new 2016 Dodge Grand Caravan from Jeff D'Ambrosio dealership in Downingtown, PA. Larry Murner was the sales rep handling our purchase and he did so with the utmost of attention to our needs our finances. I rate both D'Ambrosio Auto and Larry Murner five stars.This was our third purchase from Jeff D'Ambrosio Auto and with each purchase we shopped around but always came back to this dealer because when weighing everything out they stood out from the pack. We have also had excellent service on our vehicles over the years.

Sandy1500

Dec 4, 2015

I am so happy with the continuous outstanding customer service that I recieve even after the sale is already done. I love how everytime I come into Jeff D'Ambrosio I am greeted by my salesmen Bruce Smoyer. He always asks to make sure that I am still happy with my Ram and is always quick to help if it is needed! He has been so wonderful with me that I have sent down a few different friends and family memebers to see him for their new cars. Thank you!

miller,patricia 789

Dec 3, 2015

I visited this dealership today and spoke with a salesperson, Wendell J. Wigley and I test drovea Fiat 500X. I currently have a Fiat POP. I owe some money on the vehicle but I am currentlyworking and was considering trading the vehicle. Mr. Wigley was a wonderful salesperson but asinstructed by his supervisor I was advised not to purchase the vehicle so I took their advise. I have had little mechanical trouble with my vehicle and would like to stay with this brand.I work part-time but would love to possibly work part-time to help to sell Fiat since I thinkit's a wonderful vehicle if given the opportunity. Have a wonderful holiday!

Pat2500

Dec 2, 2015

Jeff D'Ambrosio Auto Group was a delightful experience. From the moment we walked through the door they were organized and ready to help you with what you wanted and explain any questions we had. It was a crazy Black Friday sale experience and we were treated like they were waiting for us. Our salesman Ryan Morrison was a delight and took us out and showed us models, colors and different trim for the Rams we were looking for. Their inventory was beyond anything I had ever experienced. There was never any pressure to buy. We were presented with all our information and great prices and came back 2 days later and bought our dream truck. Thank you Ryan and all your associates, our truck buying was a wonderful experience.

debbie453

Dec 2, 2015

we had no problem the moment we walked in the door. we were greeted and asked if we needed help. were not pushed in to anything. the salesman went above and beyond to get what we wanted. he was kind as was the others that helped with the paper work.

Merve09

Dec 2, 2015

I am in love with my Car !!! I just purchased a 2015 Mitsubishi Outlander Sport GT 2.4, I can honestly say best decision I ever made. It rides really smooth, quite, most importantly FAST !!!! I needed a car that can handle my fast pace life and I made the right decision, I get so many compliments about how good the car looks and they cant believe its a Mitsubishi. I love the team at Jeff D'Ambrosio Auto Group , Doug Ditmer is the BEST !!!! Thank You so much for everything you did for me !!!

keilymason

Dec 1, 2015

Although Milt Kenner is an extremely friendly salesman, our initial visit started on Saturday, which did not end well, so we had to come back on Monday. However, Donny Vong, one of the business managers, was very helpful in assisting us to close a deal for new 2016 Mitsubishi Outlander. He helped explained what our options were, as well as expressed patience as he answered our questions.Dave Williams provided also provided excellent service in showing the bells ans whistles of our new vehicle. It was chilly outside, but he was patient and helped us one step at a time. Dave's one-on-one service was very much appreciated.The service these two men provided was exceptional and removed any negative impacts from our Saturday visit

Sherry Devlin

Dec 1, 2015

The dealership was very friendly from the time I walked in to the moment I left in my new Mitsubishi. Jordan White, our sales person, was very honest and straight forward with me. He found me a deal and I would recommend him to anyone as a sales person. Thank you Jordan for all your help!

CB4

Nov 30, 2015

Wanted to trade in my Jeep for something newer with less miles and was able to find a Jeep I liked working with Sales Professional Adam Shaffer. Adam worked with me to keep within my budget without pressuring me into a deal I could not afford. Chris Burke in the finance department also provided me with useful information. Would recommend this dealership and will go to them the next time around.

Kate05

Nov 30, 2015

My husband and I had been searching for an SUV within our budget for about a week. We decided to check out Jeff D'Ambrosio's Mitsubishi Outlander Sport, as we have several friends who have had a positive experience with this company. When we walked into the Mitsubishi building, we were greeted by Doug Ditmer, who is knowledgeable, experienced, and a great listener. He listened to our needs and our concerns, and he was able to not only show us a great option, but also he was able to stick within out budget. This had been a major problem at the other dealerships. I highly recommend Doug and his team at Jeff D'Ambrosio's Mitsubishi dealership.

MR1750

Nov 30, 2015

This was my first car purchase and they made it easy, simple, and sold me they car I really wanted. Overall I had a great experience

bigcountry78

Nov 29, 2015

From start to finish I had a great experience here. Any questions I had were handled quickly and professionally. I would recommend this dealership to anyone looking for a new Jeep Renegade

Pam

Nov 29, 2015

Believe me when I say you will not have a better car purchasing experience any where else! The salesmen were professional, when necessary, yet very relaxed and humorous. They made me feel like my used car purchase was as important to them as any high figure sale. I am sure all of their very busy salesmen are great, but take it from me and ask for Neil the Puffer or Richie from New York and you are in for a memorable experience.

SamanthaBurlingame

Nov 28, 2015

Had my first oil change done here at the dealership , which i purchased my Volkswagen from, it was fast and easy just like Brian Iavinno had Danny D'ambrosio promised :) !

Chrysler 200s

Nov 28, 2015

I purchased a 2016 Chrysler 200s and it's a awesome car. My salesman was Dave Baldwin who did a great job making the process very smooth and went the extra mile to get me the best bang for my buck. Also the owner Jeff Dambrosio took my car and filled it with gas because the dealership was really busy. It was an excellent overall experience. If your looking for a vehicle go see Dave Baldwin he'll make your buying experience smooth and hassle free. Great job!!

Philip4321

Nov 27, 2015

It was a pleasant experience here at Jeff's. The staff was friendly and always willing to help. They had many cars to choose from which helped us narrow down the right car.

GTIcyclist

Nov 26, 2015

I stopped by this dealership a month or so ago just to check out the Sportwagen. I was a bit hesitant at first given the size of the dealership. I was introduced to Jeff Deacon. I told him I was only out checking out various models and brands, and was not buying a car that day. Despite this. Jeff was more than happy to show and take me for a drive in a Sportwagen. There was absolutely zero pressure. I happened to notice the GTI while I was there, and thought about the GTI over the next few weeks. Over this time, Jeff did not pester me one bit. I emailed Jeff to schedule a test drive of the GTI, as I had limited time windows secondary to having my 2 year old daughter. Jeff answered all of my questions, once again, zero pressure, and even helped me check to see if my bike would fit inside the GTI. Even at the point of checking the bike, Jeff did not pressure me one bit. He even suggested I check my toddler's car seat fit, behind my (the driver's) seat. When it came to negotiating my trade, and the price of the GTI, it was a simple process, again, without heavy handed tactics. Throughout the process, Jeff was always available to answer any questions by phone or email. He always worked with my schedule (and around my toddler's schedule) Upon delivery of the GTI, Jeff took his time to show me all of the features of the car I will highly recommend Jeff to all of my friends that may be interested in a GTI. He far exceeded any expectations I had when purchasing a car!!!!!!!!!!!

Bob S

Nov 25, 2015

I bought my Jeep at Jeff D'Ambrosio's and continue with service. They deserve the Daily Local News Readers Choice award 2015! I highly recommend them!

Skeeter6

Nov 25, 2015

First connection made through online inquiry; information came immediately, price was excellent in comparison to other online inquiries, and follow up with onsite visit to the dealership was cordial and efficientArrived at the dealership and was introduced to Larry Murner. As I already determined my requirements for a new vehicle, the ordering process was straightforward. Ordering and pickup of the vehicle went smoothly. Communication with Larry was conducted primarily by email. All correspondence was answered/addressed within a few hours. Simple follow-up after the purchase to ensure I was happy with both the vehicle and the process. All questions etc. addressed professionally.No reason to have any second thoughts about this purchase. The staff at Jeff D'Ambrosio are outstanding!

Bob K

Nov 25, 2015

If you are buying a car I highly recommend Greg Salerno to help you.Greg is friendly, professional and a good person as well !He made me and my daughter feel comfortable.He also answered everything we asked him and explained things so we understood.This is my 2nd car purchase at the Jeff D'Ambrosio Auto Group !

awejelo15

Nov 24, 2015

No need to look elsewhere, because you will find what you want at Jeff D'ambrosio. Easy, painless and simple process from beginning to end!

Pete w

Nov 24, 2015

I shopped around on the Internet for a few weeks and D'ambrosio was by far the best priced dealership in the area. I met with Greg and was extremely pleased with my purchase through him. I wanted a manual car but hadn't driven one in many years. I told Greg this and he was more than happy to help me she'd the rust. Greg was extremely easy to deal with and made the process extremely painless. I have already recommended him and the dealership to several friends and family members.I recently stopped up for service and Greg came over to see how everything was with the vehicle. Greg Took time out of his workday to make sure that everything was going well with my vehicle. In a process that can be intimidating to some great really makes you feel comfortable and is willing to answer all questions that you may have. I highly recommend Greg. Pete

Bill Dobbins Sr.

Nov 24, 2015

I have purchased a number of new cars through out my life and disliked the process immensely. I contacted Ryan Morrison at Jeff D"Ambrosio Auto Group told him exactly what I wanted and what I wanted to pay. Ryan called me back with my price and type of car I wanted and the deal was made over the phone. It had to be special ordered so I had to wait for the manufacturer to make the vehicle and it was delivered with in 5 weeks from the order. Exactly what I ordered and for the price I wanted to pay. I am extremely happy with the purchase as well as the experience with Ryan Morrison at Jeff D"Amabrosio Auto Group. I highly recommend contacting Ryan at this dealership for a good deal.

CH555

Nov 24, 2015

Friendly customer service throughout the buying process from all points of contact (Internet sales to salesman to finance). The team exhibited much patience in answering all of my questions. We received a good deal and I appreciate the dealership working with us to get it to our price range. The manager of the dealership was very friendly and gave me a rose upon arrival. It was a small gesture, but it was nice and will forever stand out in my mind.

Jeep

Nov 23, 2015

Milt made our buying experience easy. From the moment we walked into the door there was no pressure. It was evident he was there to educate the customer. Not only did we get exactly what we wanted we got more (lunch included). He made the process simple and stress free. I would recommend Milt to anyone interested in buying or leasing a vechicle. We will be calling Milt the next time we are in market for an automobile.Thanks again!Melissa and Mark

Mark and Melissa from Mohnton

Nov 23, 2015

Milt made our buying experience easy. From the moment we walked into the door there was no pressure he was there to educate the customer. Not only did we get exactly what we wanted we got more (lunch included). He made the process simple and stress free. I would recommend Milt to anyone interested in buying or leasing a vechicle. We will be in touch the next time we are market for an automobile.

dale

Nov 22, 2015

i saw a car online at this dealership. when I saw the car, I fell in love with it. Jack McGrath was the salesman. Not only was he an excellent salesman, he was politeful and so helpful. he went above and beyond for me. I couldn't get the car at first, but he and Jas did everything for me to get my car. The both of them were excellent. I have never had such a great experience than that.They were very compassionate and took their time with me. They could of quit at anytime but they didn't They worked hard for me and I got my car because of them.They are very dedicated to their customers. Thanks you guys

Mooney

Nov 22, 2015

I bought a Toyota Sequoia at this location .The SUV was used I was told that every auto gets a 102 point inspection before the sale .Half the things on the SUV were not in working order .Windows , hood latch....antenna ....I had the SUV up at their service department more than I actually drove the thing .They put an inspection sticker on the SUV with two broken sway bars . This is by far the worst buying experience I have ever had at buying anything !!! The GM was rude and unprofessional . They under value trade in's and over charge for the used inventory .I wrote the inspection board of Pa. I hope they look into their business practices . I had to sell the junk back to them for a loss .Now I have a great used car . STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Vmdemby

Nov 22, 2015

After getting the run around from a few other places my husband and I stopped into this dealership just to see what type of run around they would give us. We'll I'm proud to say Bob Holmes worked his magic and my husband and i are proud buyers of a 2016 Chrysler 200. Thank you too Neil...great place!

Buddy123

Nov 21, 2015

Jim is a great professional and represents D'Ambrosia Auto Group at the highest level.Our purchase of a new Jeep Wrangler was easy and seamless. This is our fourth vehicle at D'Ambrosia and every purchase has been a great experience.Thank you Jim!Bud and Pat Scherle

terry791

Nov 21, 2015

Great dealership, great and friendly service from the stuff. We came away with a good car and a great deal. We will definitely come back and we will recommend to friends.

Nissanaltima

Nov 21, 2015

The Car sale attendant was awesome. A really atentive guy who made the sale a lot easier. Also, he is the type of person I would refer to someone.

Brittany811

Nov 21, 2015

I was helped by Richie and the finance manager Sean. They did a great job at being realistic with me and helping me understand my options!

outlandish391

Nov 20, 2015

What an amazing experience. Me and my girlfriend just purchased a used 2013 Outlander Sport (white) from Doug and Jazz and the rest of the awesome team at Jeff D'Ambrosio's Mitsubishi in Downington. We showed up late on a Saturday they were more than pleasant while we struggled to make the final decision to purchase the car. No pressure just friendly faces. We loved it. Now we have a beautiful new vehicle and know where we will go for our future needs with cars. Couldn't thank you guys enough!

Bwoz89

Nov 20, 2015

Decided to step out of my Wrangler and into something more fuel efficient also lowering my car payment. I was very hesitant because I was so attached to my Wrangler. Paul, Tiffany and Tina answered all the questions I had and helped me with my doubts. Larry showed me how to work all the gadgets inside. I wouldn't have wanted to work with anyone else.

Nancy61

Nov 20, 2015

We are from Delaware and drove up there to buy our new Jeep, They were very friendly and helpful and offered us a great deal on the Jeep. Thank you so much!!

Dez612

Nov 19, 2015

My mom and i bought cars on the same day from Joe Lombardi, it was great service and they worked very hard to get us a good deal!! We are now a family of 5 who have bought from Diambrosio's and are very Satisfied with the staff and the service we received!!!! Thank you all so much for your hard work and we just love our new Jeep Grand Cherokee's!!

#1NDFAN

Nov 19, 2015

From start to finish, the total team at Jeff D'Ambrsio was helpful and accomodating. There was no pressure or hype. The salesperson, Jason, and his associates Bill and Jas all took the time to follow through on any questions or concerns we had. Thank you again!!

Ken and Bonnie

Nov 19, 2015

My wife and I had purchased 2 Jeeps in 2012 from Tony D. and returned to purchase another vehicle. We had an Excellent experience not only with Tony D. but also with Donny and "Mudflap" as he likes to be called. This time we drove away in a 2016 Chrysler 200S, what a vehicle. The time spent at Jeff DAmbrosio's Dealership in Downingtown, Pa. was enjoyable and satisfying. Thanks to everyone, Ken and Bonnie

Chari123

Nov 18, 2015

On 11/05/15 I brought a car from Jeff D'Ambrosio Auto Group. I had an awesome experience. The stuff was very friendly and professional. My sales rep was Diego Lamar. His customer service was excellent and stress free. I told Diego what I was interested in, my budget and safety concerns, I'm a mother of three so safety is very important to me. And my husband works in construction so we want the option that if he would need an extra vehicle to haul a trailer he can. And Diego helped me find exactly what I wanted. Diego suggested a GMC 2010 Yukon Denali XL from their used inventory and it met all our wants and needs. My family and I are very happy with our choice and the price was very good. This was my first time purchasing a car Jeff D'Ambrosio Auto Group and I would absolutely recommend them to anyone interesting in purchasing a car. Thanks for the big discount Jeff D'Ambrosio Auto Group. I know I will recommend you to all my friends and family. I also want to give a special thanks to Diego Lamar for all your help I really appreciate all you did for me and my family. You truly are the best of the best and if I could I'd give you 10 stars ????????????????????

Vapor11412

Nov 18, 2015

There was no pressure at all. The salesman, Jason Salerno and the Sales Manager, Bill Wang were great as was Jas Woolwine in the finance department. I would definitely recommend them to friends and family. It was a pleasure buying my car from Jeff D'Ambrosio Auto Group.

Jgreco

Nov 18, 2015

My wife and I purchased a jeep several months ago. As soon as we walked in we were treated first class. We sat down with Milt and within a short amount of time my wife drove off in her jeep. Milt was the sales rep and then we had the pleasure of finishing with Chris Burke in Finance who spent time explaining whatever we asked and making sure we walked out with the best deal within our budget. Last week I went in to look for a dodge truck. I sat and worked with Jason Salerno again I was treated with red carpet service. The truck and package were not on the lot. No big deal because Jason worked tirelessly the get my truck with the specs I needed in within a couple days. Jason even came in on his day off to see it through. I've never seen service like this. My wife and I co-signed on a new truck and again had the pleasure of working with Chris Burke in finance. Chris is a pro and again we drove off the lot with an awesome vehicle within our budget and could not be happier. If you are in the market for a new vehicle get over to Jeff Diambrosio downing town trust me you will not be disappointed! First class service from start to finish! Thank you gentlemen!

Jeff Toy

Nov 18, 2015

Bob Holmes was the salesman I was dealing with prior to stepping foot on the lot. Once on the lot I was approached immediately by another salesperson, I was 2 hours early for my agreed appointment time, the salesperson went to locate Bob, who was with another customer, within 15 minutes he came and introduced himself. Showed me the car I was looking at, gave detailed highlights and options about the vehicle, very knowledgeable about every vehicle I was inquiring about. Bottom line, Do yourself a favor, just stop by if needing a vehicle you'll be so glad you did. Ask for Bob Holmes if possible, if unavailable, I am sure another salesperson will be just as great. THANKS!!

Jeep girl

Nov 17, 2015

My experience was amazing because on my first visit I wasn't able to get out of my current lease so Thomas Brown who sold me the car was able to special order a Jeep Wrangler with everything I wanted in it and was there waiting for me when my lease was up. He went a step further and picked me up at the other dealership where I was returning my lease and drove me to the dealership. First class feeling all the way. Thank you Carolyn Governanti.

Pmontesano

Nov 17, 2015

Greg was great to work with. He is very patient and easy going. After about a year of looking we found the perfect car. I am loving my new (used) car!!!

Davidmarycarlson

Nov 17, 2015

I purchased a 2016 Dart a couple weeks ago and had recently purchased a different new car from a different dealer that left a horrible taste in my mouth when it came to dealerships in general BUT not with D'Ambrosio. Richy the sales guy was beyond excellent and made the whole process easy and fun !! I would recommend this dealership to anyone looking to buy a car.

alexis-llewellyn

Nov 17, 2015

A friend from work sent me to Deff D'Ambrosio after she bought a car there a few months ago, and had a great experience. I can't say enough positive words about this dealership, and specifically about Jeff Deacon. He and Joe (I believe the finance manager) worked so well with me to get out of two older cars and into an awesome new one! Jeff Deacon was wonderful and put my mind at ease. He made me so comfortable and put me under NO PRESSURE whatsoever. He listened to my wants and needs and showed me practical cars that were within my budget! Brian was also wonderful and helped me pick out warranties that would be best for my car and my driving, as I commute between two states on a daily basis for work. The whole experience was just so positive and wonderful. I am so grateful for my friend who put me in touch with Jeff Deacon. I just cant put into words what a great car-buying experience it was... the words just don't exist! THANK YOU JEFF DEACON!

tkinney

Nov 16, 2015

We have bought many cars from different dealers and this was by far the best car buying experience we have had! They treated us very fairly with our trade in value and we ended up with a very nice car at a reasonable price. Salesperson very honest and no hidden surprises. Thank you!

Faith2222

Nov 16, 2015

Great environment & great employees! Anthony Vega took his time with us & got us a brand new car! He is a great worker and was a tremendous help today! Definitely recommend buying from here!

mitzoutlander

Nov 16, 2015

Just wanted to Thank Jack McGrath. On the Excellent customer service. and Got me in a New Outlander 11/11/15.I have bought A lot of Cars, But Jack I think Had the Best Customer Service I have expierenced. And the D'Ambrosio Group Great selection of Vehicles. Thanks Again.You won this customer for life. Bob D.

cagrey

Nov 16, 2015

This being my first car purchase, I was a little antsy when I decided to drive 5 hours out-of-state to purchase and pick up my wonderfully equipped 2010 Mitsubishi Outlander GT from the dealership. Jake Jewell had set my visit up online about a week prior to my visit. I arrived a day early with very little warning and they were extremely accommodating. Jack McGrath was the salesman that helped me through the process and was very helpful and informative. Checked out and drove the car for a bit and was pretty stoked. Their financial department worked through an insurance conflict and, despite not being able to resolve the issue that night, were able to get me off the lot in my new car before it was too much past their closing time. Extremely helpful people! When I look for my next vehicle in the future I will definitely search Jeff D'Ambrosio's inventory before consulting anywhere else.Thanks all!Cameron

goondock

Nov 16, 2015

Great experience, negotiation and process went very smooth and Dave is a great guy to take you through the process. Thanks again! Will defiantly recommend to future potential buyers

rpm

Nov 16, 2015

We are long time customers of the D'Ambrosio Group service department, but have not purchased a vehicle from the sales department until this month. Overall we had a very pleasant experience. Working with Greg Salerno was a treat, his attention to details (no matter how small) is impressive. His focus on the customer is exemplary. We will certainly return to see Greg next time we're in the market for a new vehicle.

arttoro

Nov 16, 2015

great customer service, they take care of the customer while waiting, great sales agents , friendly. I love that they give my wife roses fro no reason

rickstewart

Nov 15, 2015

With the purchase of my 11th car today, a Challenger Scat Pack Shaker, my family has now purchased a total of 15 vehicles from this dealer. The overall purchase experience on every one has been superb - great sales reps, fair pricing and quick completion of every deal. E purchase end of the relationship has been superb, their service organization has been a big thing that keeps me going to D'Ambrosio. They have been awesome ... the service managers have been trustworthy and upfront, something not seen often enough in that industry.Thanks Jeff and Bob Whelan for another great experience in buying my new Challenger!

MitsubLover

Nov 14, 2015

I had the opportunity to be involved in purchasing two cars from Bruce Smoyer at D'Ambrosio Dodge and Mitsubishi. I cannot say enough about the care he gave both my sister and I in our purchases. He went above and beyond what most agents would do. I highly recommend buying from Bruce.

Mitsubishi eclipse burnt orange

Nov 14, 2015

I found this dealership online. I did not realize how large the dealership was (I am from Maryland) until I got there. Due to the online reference I knew that they were offering a fair market value of the vehicle. After a test drive and some negotiating, I had made a great deal with a great dealership! My salesman (Eric Gorbitz) went above and beyond to make me feel comfortable and willing to work with me on the price! Eric was there throughout the whole process! Rich Fagley in the financial department seemed over selling of the "used car extended warranty". But after I insisted that I did not want it, he was a pleasure to deal with. In closing, I would definitely buy another used or new car from them again!

Patrick2727

Nov 14, 2015

My wife and I went to Jeff D'Abrosio trying to figure out how we can afford a new vehicle. We thought maybe they would have a $1000 beater car to hold us to tax time. Brooks said they didn't have anything like that but said let's see what we can finance for you. Laughing we said good luck with that but we can always try. He ran a check an we qualified. Knowing that we couldn't afford a $10,000 plus vehicle we, he took a great deal of time finding us a quality vehicle that we could afford. Brooks and the finance department did a great job with financing and and other perks. After such a great experience, I will never get another car anywhere else. Brooks is a very honest sales person. I loves my experience. Thanks for the great experience Pat B.

Blair12

Nov 14, 2015

Bob Whelan was very helpful and knowledgable about the Mitsubishi Outlander Sport. Very professional and honest about the information I needed about my car. Very satisfied.

Penelope

Nov 13, 2015

Great experience with buying.Brought car in for first service this week.My advisor, Terry, did a great job and I had a super experience. Thanks, Terry.

Jay S

Nov 12, 2015

I was looking for a used audi and needed help financing it. after looking several places i gave D'Ambrosio a try. Here is the timeline: 230pm Monday-i called and spoke to Richy Schepps and told him my situation, and he assured me they could help and told me to come down. 530pm Monday-i arrive at the dealership and richy took me to Bob Holmes, who would be my sales associate. 745pm Monday-they got me approved for financing and began the paperwork, during which, the let me look the car over in more detail outside. 830pm Monday-i put my john hancock on the last bit of paperwork and was out the door and driving my newly purchased car home.6 hours is all it took!!! and that includes some commute time too. Being my first "dealer" purchased vehicle, i was impressed to say the least, at Bob's ability to help me out and "get it done". Mr. Holmes was attentive, and knowledgeable, of any question i could throw at him. and nice as hell too. even during some of the "waiting game" stuff that everyone must endure at a dealership, we made chit-chat and talked about random things. He felt like a friend i've known a while. A+ sales person in my book. Anyone would be so lucky to have this guy put you in a new or used vehicle. but it doesnt stop there.... ... and this next part goes to both Bob Holmes and the D'Ambrosio Auto Group for their prompt and professional service for both me and my car.about a week after i had my car, it started having a problem (hey guys, new or used, its a machine, and things happen to machines - nature of the beast i suppose). but i called Bob and told him my problem and he told me to bring it in. had it there the next day and said they wanna keep it for the day cuz the service department was busy (it was unscheduled on my part) so they gave me a rental to take home. they got it in that day and fixed the problem and i was back in my car the next day. no hassles, quick service, and best of all, i really havent had a problem since. now THAT'S customer service!. I heard lots of people over the years talk about how great D'Ambrosio is, this whole experience just set it in stone for me. Thanks again Bob, for making my first dealer experience a great one.and thanks to the service center guys who fixed my car.

mightymando

Nov 12, 2015

A really great car buying experience. It was my second time around with D'Ambrosio but it will not be the last. I just wish that I could give 6 stars for friendliness.

Jeepster

Nov 12, 2015

I wanted to take a few minutes and relate our recent car buying experience at Jeff DAmbrosio Auto Group in Downingtown PA. My wife and I both purchased new cars (she a Mitsubishi, and I, a Jeep Wrangler Unlimited), and we were more than pleased with the whole experience. We both have pretty crazy schedules and neither of us knew exactly what we wanted, only that we both needed new cars. When we explained to our Salesman Eric Gorbitz and General Manager Alfie Yannatelli that we needed the time and space to make a selection from their ample inventory, they were both extremely accommodating, letting us come back several times and test drive several vehicles each time without any pressure to buy or nagging phone calls later. They were always pleasant, always had everything ready and waiting for us when we came in, and never pushy like you would expect a typical car salesman to be.When it came time to talk price, that was easy too. I personally believe that a good deal is a fair deal for everyone, and they offered us what I considered to be a good price for each vehicle the first time. No back and forth. No bickering. I saved some money and they made some money which enables them to stay in business, provide jobs, pay taxes, and make fair deals for others. Everyone wins and nobody looses. To sum it up, we had a really enjoyable car buying experience, we love our new vehicles, and we made some new friends in Eric and Alfie. If you are in the market for a new or used car, truck or Jeep, you should definitely make Jeff DAmbrosio in Downingtown your first stop.Ed H.Coatesville, PA

sammammom123

Nov 12, 2015

My salesman, David Williams, anticipates all my needs and questions and provides me with the vehicle fulfilling all my requests. He demonstrates all new features and makes sure I'm comfortable using them. I just bought my third Mitsubishi from David and he made each experience more pleasurable than the previous one. I wouldn't want to buy from any other salesman,

HotShod84

Nov 11, 2015

Amazing sales team there! Ryan Morrison was on the ball and never let me down! He did his best to find me a 2015 ram that met all my criteria and requirements and did so in a timely manner. Would recommend anyone to him!

new jeep owner

Nov 11, 2015

Greg Salerno was my salesman. He listened and was able to meet my car needs. Worked with me and met my price criteria. Very informative with options. Loved the fact that we communicated via email on numerous occasions which alleviated wasting down time sitting around the showroom.

Grneggsnham7

Nov 11, 2015

Helped me finance a car, couldn't have gotten one financed anywhere else, and at an affordable monthly payment! Would recommend to anyone buying a new or used car. Plus the car I bought is in superb condition

zaleski92

Nov 10, 2015

This was the easiest car buying experience I have ever had and all the credit goes to Jordan White. It was my lunch break and I was wandering around the car lot trying to figure out what I wanted to do. I no longer felt safe in my car and I needed someone to understand that and Jordan did and he reassured me that I needed to feel safe in any car. He didn't hassle me, he simply lead me to some cars that he thought would suit me. I liked what I saw especially because he explained so many details of each vehicle that I found myself wanting to hear more. He asked if I had time to come talk to him inside and I agreed. He made the experience of purchasing a new car worth the effort. He in no way assumed that I was buying a car at that moment, he made sure he explained everything to me. His body language, tone of voice and smooth demeanor showed me that he wasn't being a pushy salesman (there are plenty of them to go around!!!!) but a genuine person trying to help me make a decision. I mentioned my mom being interested in a car and he simply said when she's ready feel free to bring her in and I will do my best to help her out. The mere fact that he said he would do his best makes it worth going back. I will return to Jordan White for future purchases because of the comfortable feeling he left me with during the sale. I will also return with my mother when she is ready so that Jordan can make another sale :) This is one truly satisfied customer because Jordan White is a superb salesman. Sincerely,Christy Zaleski

jeepthing

Nov 10, 2015

Thanks to the friendly service of Greg Salerno, we will be return customers.We will also be recommending him and the D'Ambrosio group to our friends and family.And we are grateful to Alfie Yannatelli for making sure we were very satisfied with everythingabout our new Jeep.Sincerely,Chris and Michele Fromm

Kara Wilkinson

Nov 10, 2015

We had a great experience at this dealership Our sales person, Peps, was knowledgable and wonderful to work with. It was a pleasure working with him.

kmerr

Nov 9, 2015

I came into D'ambrosio to buy my first car as a recent college grad. Greg was extremely helpful, informative, and did not try to push me one way or the other. He considered my needs and helped me find a car that would meet them. It was a smooth process with his assistance.

Rosemarie Gattuso

Nov 9, 2015

I'll start by saying my salesman Doug Ditmer, and GM Lenny Condi, have been exceptional to assist me with my concerns and needs. I am happily now in my 3rd vehicle through their assistance and have sold 2 others to family and friends throughout my dealings at Jeff D'Ambrosio's Auto Group.Both Doug and Lenny have gone out of there way to make sure I am satisfied and comfortable with my ride. I drive about an hour to this dealership. Why, because of Doug and Lenny!

Marriott831996

Nov 9, 2015

I was treated well and overall i had a good experience. I left the dealership with exactly what I wanted under the price that I was planning on paying.

Lemonworm

Nov 9, 2015

I was referred to D'ambrosio by my uncle who had purchased 6 dodge vehicles. I'm glad i did. Ryan Morrison was a total professional and worked with me despite my indecisions. I went in looking for a safe and reliable vehicle for my family. Ryan showed me modal and modal until we found the perfect car that fit my budget.

Tuit1467

Nov 8, 2015

Jason was incredibly helpful and made my car shopping experience a very positive one. I will recommend Jason and D'Ambrosio's to all of my friends and family

Brutus

Nov 8, 2015

Work with Tiffany, she was caring and very understanding about what I wanted with the limited budget I had. Ended up with a. Beautiful vehicle. This is my second car with D'Amborsio and will go back for my third.

McJeepster

Nov 7, 2015

Everyone from their sales specialists, managers, and service associates provide awesome service. My family and I have bought all of our vehicles from D'Ambrosio and will do so for the rest of our lives. Great deals, service, professionalism, and fair treatment.

Kk1111

Nov 7, 2015

Go in prepared, and they will match your best offer! Way to go Jeff D'Ambrosio! Thanks Greg for providing us with the best customer service. I really feel good about my purchase and understand the car options in my new 2016!

Rjamesrahn

Nov 7, 2015

I purchased a Jesp here and could not be happier. I got the exact car I was looking for and the staff could not have been better. Be sure to ask for Paps.

Christy

Nov 7, 2015

I was back in the dealership today for another car and was not disappointed. Bob always takes good care of me and makes coming to D'Ambrosios a positive experience. I will never shop anywhere else! Thanks, Bob!

car girl kathy, kathy123

Nov 6, 2015

Bruce Smoyer is the best sales person at this dealership. I have been buying cars from Bruce since 1990. Each experience has been better than the one before. I always recommend Bruce to all my friends and family and will continue do so. BRUCE always goes above and beyond what is expected of him. He is a good listener which I find refreshing in the auto industry.

jeepfan

Nov 6, 2015

All of the people at Jeff D'Ambrosio Auto Group were professional, friendly and polite. Thee gentleman with whom I worked, Jim Balch, patiently reviewed all of my options, and once I had made a decision explained and demonstrated all of the features of the car, a 2016 Jeep Cherokee. The entire process was painless. The dealership is clean and airy. The repair area is extremely clean and well organized. I have had repair work done there on my old Jeep, and the service was excellent, so I know my new Jeep will be in good hands.

Jbrisgone

Nov 6, 2015

My husband and I just purchased a 2016 Jeep Wrangler. We live about an hour away from Jeff D'Ambrosio Auto group but it was definitely worth the trip. Greg was extremely helpful in finding us exactly what we wanted! Everyone was very friendly and accommodating. We would absolutely purchase from your dealership again and highly recommend it to others.

katiehadzor

Nov 6, 2015

Could not have asked for a better experience! Purchased a gently used Toyota Sienna from Sway (salesman), with the assistance of Alfie (used sales manager). We had a tricky financial situation and were dreading the process. They both made truly it smooth and simple. They weren't AT ALL pushy, and made sure I was comfortable with the final decision, even calling me at home one last time to give me a heads up on a minor change, before I went in to sign the final paperwork. Not only did I have a great experience, I feel like I made 2 new friends. Thanks Jeff! You have two outstanding gentlemen working on your team!!

katiehadzor

Nov 5, 2015

Could not have asked for a better experience! Purchased a gently used Toyota Sienna from Sway (salesman), with the assistance of Alfie (used sales manager). We had a tricky financial situation and were dreading the process. They both made truly it smooth and simple. They weren't AT ALL pushy, and made sure I was comfortable with the final decision, even calling me at home one last time to give me a heads up on a minor change, before I went in to sign the final paperwork. Not only did I have a great experience, I feel like I made 2 new friends. Thanks Jeff! You have two outstanding gentlemen working on your team!!

Dawn0617

Nov 5, 2015

Needed to trade out of our car ASAP! Upon arrival and throughout the car buying experience the staff and salesmen here were amazing! A special thank you to David Baldwin and Jack McGrath our salesmen. Both were very friendly and attentive to our concerns , desires, and making sure we were satisfied with our purchase! I would highly recommend seeing one of them when you are in the market for a new car!

Mike S

Nov 5, 2015

My wife and I were looking for a used SUV to handle our crazy life with an 8 year old and one baking in the oven. Jeff DAmbrosio had a few SUVs we liked that we found online. We met Adam Shaffer there and told him our whole life story, what we were looking for, and our price range. He showed us the 2011 Ford edge that was on our list which we knew was the one we wanted. Adam found answers to all of our questions and was extremely accommodating. He worked with Sean Sullivan the next day to get us approved. Everyone at the dealership was great and friendly. Even one of the girls at the front desk had a football catch with my daughter to keep her occupied while I signed paperwork. Adam offered great hospitality and has a life-long customer because of it. I will be returning soon for a second vehicle. Thanks Adam and team!

Chris

Nov 5, 2015

I brought my 2015 GTI in for its first oil change and check up. My mileage read 9,533 and their paperwork confirmed this. I came to pick up my car and drove 3 miles home. When I arrived home I noticed my odometer was at 9,560. So during my cars oil change 24 miles showed up on my car. I checked the Since Start driving data on my dash and it read 21 minutes, 22 miles and AVERAGE SPEED 62 mph. Someone from the service department took my car for a RECKLESS JOYRIDE! I called the service manager who claimed there was no record of my car being road tested, and had no explanation for the additional miles. He then politely offered to top off my gas tank and take my car to the local car wash. I will NEVER bring my car back here.

ChrisMc

Nov 4, 2015

I brought my 2015 GTI in for its first oil change and check up. My mileage read 9,533 and their paperwork confirmed this. I came to pick up my car and drove 3 miles home. When I arrived home I noticed my odometer was at 9,560. So during my cars oil change 24 miles showed up on my car. I checked the Since Start driving data on my dash and it read 21 minutes, 22 miles and AVERAGE SPEED 62 mph. Someone from the service department took my car for a RECKLESS JOYRIDE! I called the service manager who claimed there was no record of my car being road tested, and had no explanation for the additional miles. He then politely offered to top off my gas tank and take my car to the local car wash. I will NEVER bring my car back here.

HR15

Nov 4, 2015

After some stress I finally have my amazing car. Got a bit of a run around but it was fixed. Would have liked Eric to know a bit more about the cars he is selling. Jack and Alfie were great.

#1JeepFan

Nov 4, 2015

I recently purchased a 2015 Jeep Cherokee Latitude from Jeff D'Ambrosio Auto Group. After building my ideal Jeep online with Jeep.com, I then searched for dealerships in my area (i.e., District of Columbia, Virginia, and Maryland) that had an exact match. I even visited numerous dealerships in the area to confirm whether or not they had my ideal Jeep, but to no avail.While I have bought numerous cars over the years, I have never bought a car outside of the state in which I live. After visiting Jeep.com, once again, and confirming that Jeff D'Ambrosio Auto Group in Downington, PA was the closest dealership that had a Jeep that was an exact match, I hesitantly called the dealership after visiting its website and seeing the Jeep. I am so glad that I did! I will never forget that my call was an 'exploratory' call because I did not have any intentions of driving to Pennsylvania to negotiate a sales price that may or may not be acceptable to me, only to drive home, again, disappointed. However, I spoke to Lindsay Law, Internet Sales, and she provided me with an upfront price for the Jeep that included any eligible promotions or discounts for which I qualified. Because I had already done my research, I knew that the price was an exceptional one. After speaking to Lindsay, she sent me the finance application that I could complete online.Nevertheless, I needed at least 24 hours to think about it. Truthfully, all I could think about was the distance and time that it would take me to secure my new Jeep by traveling to and from Pennsylvania. The next day, I completed the on-line finance application, and Lindsay told me that I was approved. I then needed to make arrangements to travel to the dealership the next day to pick up my new Jeep. I explained my dilemma to Lindsay, and she researched viable options for me, which included, Amtrak. She then worked with Eric Huggins in Sales to ensure that I had transport from the Amtrak station to the dealership. Eric personally picked me up in my new 2015 Jeep Cherokee Latitude. What a wonderful surprise! Eric reviewed the initial paperwork with me, gave me an excellent introduction to the Jeep, connected my smartphone to UConnect, and gave me driving directions home. I drove out of the dealership parking lot with a full tank of gas!You see, my journey first started with my dropping off my rental car at the airport near the District of Columbia, then taking the Amtrak to Exton, PA, and finally driving home in the Jeep of my choice. The experience was sheer perfection from visiting the dealership's website to view available Jeeps, working with Lindsay and Eric to finalize the purchase, to completing the financing paperwork with Donnie, Finance Director. Did I mention, Eric gave me a bouquet of yellow roses? This is just one more tangible way that the dealership makes the car buying experience memorable for its customers!It has been approximately one month since I purchased my new Jeep. Each day, when I see my Jeep, I reflect upon the fact that I could have settled for less than my exact match and instead of experiencing extreme happiness, I would be experiencing severe regret. It is because of my outstanding customer service experience and subsequent complete satisfaction that I highly recommend that everyone who desires a similar experience purchase his/her next vehicle from Jeff D'Ambrosio Auto Group even if you have to take a plane, train, or automobile or all three to purchase your ideal vehicle from knowledgeable, experienced, and caring professionals.

gbechta

Nov 3, 2015

After visiting the Jeff D'Ambrosio's Auto Group on Saturday, October 31st, 2015 I could not be more satisfied with my experience. It all began with filling out a credit application, days prior to visit, online through their website, it was very easy and not a lengthy process. After deciding what I could afford I spoke with Jen W. and she informed me what would most likely fit in my budget. She is very informative with her knowledge and a very pleasant individual to be around. Next, after narrowing down my options, I took a test drive with Tom Brown. Mr. Brown was very patient while we took more than one test drive to figure out exactly what vehicle I wanted. Upon figuring out what vehicle suited me best, Alfie Yannatelli made it very easy to work with, he also got me the price I needed to fit right in my budget. Overall, I will continually choose to buy all my vehicles from D'Ambrosio's in Downingtown. THANK YOU JEN, TOM AND ALFIE!!!!

Dreak74

Nov 3, 2015

Jason helped me in purchasing my first new car. Have always bought used. I was able to find a car that met my needs and that I could afford. Thanks for the great little car!! Lenny was also great in making this car affordable.

Cjcequestrian

Nov 3, 2015

I was referred to the dealership by a friend, Ryan took the time over the course of just over a week to make sure I found a truck that met my needs, at a fair price, and I found the overall experience to be very pleasant.

Nosrevle

Nov 2, 2015

Very accommodating and a great price. Good location and friendly staff. Jeep came in right in time and was detailed when we picked it up

josh9199

Nov 2, 2015

Dave Baldwin was our sales representive. He was very professional and courteous. We had an excellent experience and would recommend him and the dealership to anyone looking for a vehicle.

Negan0054

Nov 2, 2015

Neil was great to help and get me a great deal! I know he worked hard unlike others at the dealership. I would go back to Neil for sure next time.

RyanSeidensticker

Nov 2, 2015

This was the first time my wife and I set out to purchase a vehicle, and the folks at Jeff D'Ambrosio Auto Group went out of their way to help us. They are professional, courteous, and accommodating. Jack Mcgrath and Lenny Condi went above & beyond to help and assist us in finding the vehicle we wanted. We never felt pressured into buying something that we didn't really want. I would definitely recommend them to anyone seeking a vehicle. They gave us a fair trade in value for our used car, and gave us a great deal on our new vehicle without any hassle. Jack McGrath is a very positive individual and was very considerate of our needs.

Jon Boyd

Nov 2, 2015

I finally decided to sell my F150. Took me a while to wrap my brain around not having a pick up. I did my research and decided to go with Jeep Grand Cherokee. I went through all of south east pa jeep dealers websites and decided on three dealers when I stopped in to Jeff Dambrosio Jeep I was fortunate to get Greg Salerno as my sales person. Greg made this experience one of the best car buying trips I have ever had. I would highly recommend asking for Greg. Alfie the sales manager was wonderful as well. Great job guys. I would consider buying from you again.

OBXJeep714

Nov 1, 2015

Over the years I have purchased many vehicles. I drive A LOT, and really rack up some crazy miles. When I decided to get a new vehicle, I knew I wanted a new Jeep Wranger. I filled out an internet form, and was immediately contacted by Tina Dunn at Jeff D'Ambrosio. She explained that a 15 Wranger in my specs would be arriving on a truck the next day. I flew back to Philly on a "red eye" flight, and drove out to Downingtown. Greg was amazing to work with, and cut me some slack on my repeated, sleep deprived questions. Agreeing to terms on the purchase was easy and painless. Of all the vehicles I have purchased, this was honestly the most pleasurable experience. Greg was attentive to my requests, helpful, and did a full walk through of the vehicle. I just came in for my 1st oil change this week, and it was a great experience. The service guys were outstanding, and it was nice to catch up with Greg once again. If you are thinking about a Jeep, or another D'Ambrosio vehicle, don't waste your time with other vendors, and go see Greg Salerno and the crew at Jeff. You will not be disappointed! Thanks again Greg!

DonS

Oct 31, 2015

Fantastic experience from beginning to end! Steve called immediately upon my request for more information and let me know what was available. As soon as I arrived at the dealership, Greg took me for a test drive and completed the whole process in no time flat. Without a doubt, this was the easiest car buying experience I've ever had.

haacuse96

Oct 31, 2015

Bob Holmes treated us with respect and got us a great Mitsubishi Outlander for our family's needs. It had 3 row seating and 4 wd and fit our family. Bob never fax us excuses he just assisted us to get the vehicle the best way possible. Thanks Bob.

Erin1234

Oct 31, 2015

Bob Whelan and Lenny Condi got me a great deal on my new Jeep Wrangler. I couldn't be happier with the service I received! Great dealership!

Lassik

Oct 31, 2015

Not the first time we've worked with Greg, and each time he impresses us more!! Such a positive, easy experience buying a brand new car with him!! The dealership itself is incredible, however Greg's work will keep us coming back!!

PattyL

Oct 31, 2015

Greg made today a wonderful day to buy a car! Over the top personality to make this experience so easy! Our family will continue to buy from Greg!

J Smith

Oct 31, 2015

This dealership makes it as easy as possible to choose and purchase a vehicle. From the moment you walk in the door until the moment you drive away in your new vehicle you are treated with outstanding customer service.The process was easy, efficient and I was completely satisfied with the service, the vehicle and the price. Ryan, Adam and Bill were always friendly, respectful, and were able to answer all questions. In addition, the lease financing process literally took 10 minutes...all the paperwork was correctly prepared, and the finance guy (sorry, I don't remember his name) was equally friendly. I would highly recommend going to see "Jeff"...you won't regret it!

nopassword

Oct 30, 2015

We knew what we wanted. Greg treated us with respect and took his time and patiently educated us on the features.Did not apply pressure and did not try to divert our attention to other vehicles.We bought a 2014 Jeep Grand Cherokee from him that day.

MskrissyC

Oct 30, 2015

Easy process, was in and out quickly ! Staff was very friendly and helpful . They had a great selection of new and used cars . They were clean and organized , I would definitely come here again !

Armamentdog

Oct 30, 2015

Milt Kenner has raised the level of customer service to a new high. His soft spoken and calm demeanor removed the fear of car buying and replaced it with confidence and an assurance that a sound choice had been made. His level of knowledge about the vehicle, parts, and services is second to none. He found me every possible savings. He located the vehicle I needed, not just the vehicle that was available on the lot. I recommend him to friends and family. If you are on the market for a new car or truck, Milt Kenner is the only person you need to speak with. A Great Team at D'Ambrosio!

Sara

Oct 29, 2015

It had been many years, 2004, since I had purchased a vehicle. Dave made this a very good experience for me and I am enjoying my new (to me) car. Thank you Dave.

DeniseW1

Oct 29, 2015

I want to rave about my new car experience at this dealer. Dennis and Diego Lamar were fantastic to work with. They made the time there very enjoyable! I would recommend this dealership to all my friends. This is the fourth car I have bought from this dealer and the service department is great too! You have a very satisfied customer. Thank you!! I bought a 2016 VW GTI

ChefRissa

Oct 29, 2015

I gave this wonderful rating because I just bought my first car and Mr. Anthony Vega was great at helping me. He did a wonderful job with helping me from beginning to end. I'm very happy and would recommend my friends and family to come here. He was very friendly and made sure I left happy and satisfied with my purchase.

tcmccarthy

Oct 29, 2015

I moved to PA almost a year ago and have been holding off on purchasing a vehicle because I have been using public transportation. A quick search on craigslist turned up a few leads, but Richie from Jeff D Ambrosio was a call back that I received first. He was incredibly professional and very friendly. He made the entire process smooth and actually, enjoyable.Everyone I met that night was very nice and professional.

MichaelF, Jr.

Oct 29, 2015

Larry Murner was especially helpful in the purchase of our car. We had specific requirements for the car including plenty of backseat room. After looking a few cars one evening, we thought we had decided upon one type of vehicle/ However, while relaxing at home later that evening, Larry reflected upon our needs and suggested a different type of car that he thought might suit us better. After looking at that car and its features, we bought it! Larry's professionalism and expertise was especially refreshing. We don't always see that level of service at competitive dealerships. Jeff D'Ambrosio always expresses his sincere gratitude for past business and encourages his employees to make sure they do their best in keeping us as satisfied longtime customers.

MCCSous

Oct 28, 2015

Great day- bought a new '16 Wrangler from Peps. Great service & salesmanship, class dealership. 5 stars across the board. So excited to drive off the lot, even got a better price than I had expected.

Frazier Family

Oct 28, 2015

Needed to replace a vehicle after a total loss. Naturally started at Jeff D'Ambrosio since they have been good to us in the past 6 vehicles. Was approached by Adam Shaffer. We learned quickly that it was his first day and his first sale. How special this whole process became. Adam listened to our concerns and our wants. The sales staff rallied around Adam and helped out when he asked. All of our questions were answered. It was hard to believe this was his first sale. His knowledge of the vehicles in stock and the particulars of each was beyond impressive. When you buy a vehicle here you deal with so many individuals and they are are eager to help. There was no pressure to buy just to help us get what we wanted and in a payment we could afford. I was informed that since it was Adam's first sale the buyer should cut his tie in half for GOOD LUCK! At the conclusion of the sale and as Adam handed us our keys I was handed scissors and I cut his tie in half. I assured Adam I would return with this piece of tie in a few years for my next vehicle and will bring along a sewing kit. Good Luck Adam and happy selling! A great group of people who truly care about you. Highly Recommend.

ecs7

Oct 28, 2015

Had an excellent experience buying a new car here. Greg was very helpful throughout the whole process as were the other employees we worked with

minivan

Oct 27, 2015

Ryan Morrison and Paul Fiedler heiped us in selecting various options available. This is my 3rd Town n Country minivan from this dealer. Best team. Thank you guys from all of us.

Am313

Oct 27, 2015

Unfortunately our Outlander Sport but there was no doubt we were coming back here for another! Great dealership, best pricing, awesome customer service and more! The only place we will car shop! Bob Whelan, Lenny Condi and Jeff D'ambrosio got me a GREAT DEAL!!

E.RUST

Oct 27, 2015

I HAD A WONDERFUL EXPERIENCE TONIGHT GOING INTO MY THIRD LEASE WITH JD, I WENT BACK FOR MY THIRD MITSUBUSHI OUTLANDER SPORT, THIS TIME AROUND MY HUSBAND AND I MET WITH DOUG DITMER. HE TOOK THE TIME TO SIT WITH US AND GET TO KNOW US, THIS PERSONAL TOUCH MEANT ALOT TO US. HE WAS PATIENT WITH COLLECTING INFO ON MY WANTS AND NEEDS FOR MY NEXT OUTLANDER. I HAVE HAD A FEW SALES PEOPLE THRU MY YEARS SHOPPING AT JD AND DOUG BY FAR HAS BEEN THE MOST PLEASURABLE ONE TO DEAL WITH. I ALSO HAVE HAD MANY WONDERFUL EXPERIENCES WITH BLANCHE WHEN I HAD TO HAVE MY CARS SERVICED THROUGHOUT THE YEARS. TALK ABOUT A WONDERFUL PERSON TO DEAL WITH.MY HUSBAND AND I BOTH ARE IN THE CUSTOMER SERVICE INDUSTY WITHIN DOWNINGTOWN AND EXTON WE WILL BE TELLING OUR CLIENTS AND CUSTOMERS ABOUT JD AND ESPECIALLY DOUG

EBRUST514

Oct 26, 2015

THIS IS MY THIRD PURCHASE AT JD! MY SALESMAN DOUG DITMER WAS SO HELPFUL AND FRIENDLY EVERYTHING WENT SMOOTH AND WITH PERSONAL CARE DOUG TOOK THE TIME TO GET TO KNOW MY HUBAND AND I AND HELP US WITH OUR NEEDS IN MY NEW CAR IT WAS A WONDERFUL EXPERIENCE

Melfi526

Oct 26, 2015

The team at JD is great! Joe Lombardi and sales manager took a lot of time with me and answered all of my questions. I was able to get the jeep I always wanted. I will refer them

Seace Family

Oct 24, 2015

No words can explain the extraordinary service and friendly staff. Can't thank Anthony Vega and Lenny enough. You guys rock! Also thank you to the finance Department.

NewJeepDude

Oct 24, 2015

This place is great everyone I worked with was phenomenal. I found the salespeople to be very knowledgable and accommodating. The purchasing process was the most relaxing I've ever had getting a new Vehical. Paul, Lindsay, Ryan, and Chris were great. If this were on a 1-10 scale rating system then these guys are an 11!

Cheryl H

Oct 23, 2015

I started my inquiry on the internet, and minutes later I had a very pleasant call from Stephen. I explained what I was looking for and my concerns about my trade in. He shared some information about the current rebates being offered that would assist with my situation and welcomed me to come in.I met Stephen when I arrived at the dealership who introduced me to Greg Salerno, my sales associate. Greg was extremely helpful and professional. I loved, not only his knowledge of the product, but the time he took to explain the difference in models so that I could make a educated decision on my purchase. I also had the privilege of meeting Alfie who was so kind in explaining financing options and just an over all nice guy! I felt like I was part of the family by the time I left. I never felt pressured or rushed and as weird as it may sound, I truly enjoyed my car buying experience, which in the past would have been in the same category as going to the dentist.

April

Oct 23, 2015

My experience with D'Ambrosio was wonderful from start to finish. Sales rep. were very knowledgeable, not pushy at all and very accommodating to my needs. No run around - just straight forward and very helpful.

shaybaby

Oct 23, 2015

Richy helped me find the car that I wanted and helped me get it at the price I wanted to pay for it.. Could not have asked for a better sales person.

TimBobWey

Oct 22, 2015

Just purchased a used Chrysler town & Country from these guys, Alfie and Anthony are a pleasure to work with. I would highly recommend either of these 2Both Alfie and Anthony helped us get into exactly the vehicle we wanted, at the price we wanted.My wife and myself were very stressed about getting a new car, we didn't have much time and were currently running with just one car.Anthony and Alfie made the whole process quick and easy, and stress freeThanks GuysWe love our new Town and Country

jml88

Oct 22, 2015

We purchased our new car today and had a wonderful experience. Jack was knowledgeable and friendly. He listened to our needs and didn't pressure us into buying more than we wanted. He made the whole process easy. We are very pleased!

Iluvjeffdambrosiododge

Oct 22, 2015

Thanks to anthony vega and Lenny condi I will never ever have to go to another dealership to purchase a vehicle, these two guys are the best they know what they are doing from customer service to just knowing how to deal with people hands down. From the second I walked into the showroom I was greeted with a smile and was treated like a king throughout the process!! Please go see anthony if you are in the market for a new or pre owned vehicle I'm sure you will receive the same treatment, these two guys get it!! Thank you Lenny and Anthony!!!

Manda2323

Oct 22, 2015

Anthony vega is the best come to Jeff D, Ambrosoi in Downingtown he'll hook you up and make your experience a good one ... Thank you

Rohit

Oct 22, 2015

I visited the Jeff D'Ambrosio dealership since it had a 5-Star rating online. And I found out first hand why it had that high a rating. Jim was exceptionally nice throughout the process in finding the right car for me to handling me the keys of my 2016 Jeep Cherokee Latitude/Altitude package. As a part of the process, I worked with Bill Wang and Donnie from finance. Both of them worked hard to give me a good price for the car. I would highly recommend going to this dealership for their exceptional service and the friendly atmosphere.

Ajad23

Oct 22, 2015

I came to Ryan a couple month ago lookingnto buy a car to get out of my current situation at that time Ryan an his group tried everything they could do to help me get a car my credit just wasnt there. Ryan told me to give it a couple months build my credit an come back an see him. So on oct , 11 2015 i got into an accident the unfortunately total the car i was in after all the insurance handling the first person i thought to call was Ryan he was very understanding an told me to come on down. To make a long story short Ryan an the Jeff D'Ambrosio family did everything in there power an that day i walk out with a brand new car. Ryan is one of the best sales person i have come in contact with an best believe i will be sending everyone i know his way.

RichieRich

Oct 21, 2015

My wife and I had a great laid back buying experience! No pressure at all to buy a vehicle. Joe was very willing to work with us to get the best price suitable for us, because of this experience I will be a return buyer.

Wangelozzi

Oct 21, 2015

They aren't down your throat! They are very helpful with finding a car FOR YOU. Whatever you want, they'll work with you. Beautiful cars and friendly people! FREEE WATER and COFFEE!

Kerstinlyn

Oct 21, 2015

Dealership was so friendly! Pepsi was extremely helpful with everything ! I would definitely come back! We visited a lot of dealers and by far they were the best!

Tinabean

Oct 20, 2015

I took my jeep in for routine maitenance. Everyone was so friendly and helpful. Jim took great care of me and I was in and out very quickly. Great service team!

Knormoyle

Oct 20, 2015

Thank you so much to the staff at D'Ambrosio! Anthony was very friendly, and went above and beyond to get me the exatly what I wanted in my new Jeep. I also wanted to compliment Tiffany (receptionest) who was extreamly helpful on the phone. Will definitely recommend to friends!

Ros

Oct 20, 2015

Bob Whelan is an outstanding employee at Jeff D'Ambrosio Auto Group. I'm so grateful that he was able to work a miracle for me.

Saturndfa

Oct 20, 2015

Thomas Brown , Certified Sales Professional is a tremendous asset to the Jeff D, Ambrosio Auto Group. We had never leased a car, so his relaxed and friendly manner put us at ease. He clearly explained our options in leasing a vehicle, and walked us through the entire process. I will definitely look for Thomas the next time I need to buy or lease a vehicle. Thank you so much!

wsmorgart

Oct 20, 2015

Milt is an excellent sales person, He is knowledgeable about the vehicles and low key , no pressure. Sales experience was without stress or drama. I also want to put very positive comment out for Tiffany Fiedler who put my family and I in touch with Milt! Definitely a very friendly place to do business and Will definitely recommend Jeff D's Auto Group and will be back sometime in the future for our next vehicle.

STownsend1127

Oct 20, 2015

Couldnt be happier with the sales service at Jeff D'Ambrosio Jeep!We dealed with Milt "Mudflap".He was extremely helpful, and answered all our questions. We were looking to get out from a payment that we were burried in, traded in a 2012 Jeep Liberty and leased a brand new 2015 Jeep Grand Cherokee. Now we're kind of picky people--he didnt mind whatsoever. We had our 2 year old with us and they went out of their wway to make sure he was entertained, which as a parent I absolutely loved! They made the process through everything from looking at cars to back in finance and signing the papers as easy and quick as possible. Thanks to the team at Jeff D'Ambrosio for our brand new Jeep!

Christina M

Oct 19, 2015

Bob and Micheal along with Donny helped us get a new car when our motor blew in our current car. it was quick and easy. we were only there about 2.5 hours. he got us in a new car close to our budget.they were very helpful in a very stressful situation when we were in great need of a car.Thanks so much.already recommended to a family member who plans on buying a new car in a few months.

MikeB73

Oct 17, 2015