Used Cars for Sale at Jarrett Gordon Ford of Davenport in Davenport, FL

Alberto Caro

Oct 21, 2016

Excellent service as always. Quick in and out as always.

Saulo Solis-rosario

Oct 21, 2016

Although, the service agent was awesome, I felt that the option of having my car run through the car wash and having a clean car after service would have been a great choice, but not such thing was offered!.,.

Paul Perry

Oct 19, 2016

Fast and Efficient! Very professional... Love my new truck!

Elta Marino

Oct 16, 2016

Wes was great. No pressure. Was willing to look around to find just the right vehicle for me.

1210

Oct 9, 2016

Ayudan a el cliente con lo que desea, y tienen buena atencion, Me gusto mucho comprar mi carro con ellos! En verdad son geniales. Gracias de verdad por tratarme tan bien y por ayudarme a elegir el mejor carro de verdad agradecido con ustedes Gracias a Cristopher medina por la ayuda y por estar pendiente excelente trabajo el trato en realidad todo fue excelente

David Hines

Oct 9, 2016

Pleasent and polite! Called me prior doing any extra repairs or maintenanceLet me know of cost beforehand!

Crystal Green

Oct 7, 2016

Thank u so much for all your help. Got my car towed fast and figured out what was wrong got it fixed very fast and even brought my car to me so I wasn't without a car thanks so very much GREAT customer service!!!

Michael Torkos

Oct 4, 2016

Ovealll good, this is our 3rd car from Jarrett and 2 in one week.

EvaG

Oct 3, 2016

I purchased my second car from Jarrett Gordon Ford today. I would highly recommend this dealership to anyone. From the owner, Anthony Gordon, to the sales staff~ to the finance department... My experience was top notch! I appreciate their kindness and willingness to help me with my new car purchase. I will be back when it is time to buy again!

Marsha Evans

Oct 3, 2016

Even though life doesn't always go as planned, the service department always exceeds my expectations when servicing my vehicle.

Christie Boyer Hildreth

Sep 23, 2016

I went in thinking something was terribly wrong, but it was a recall. Jennifer in the service department and the mechanic went above and beyond to make sure my vehicle was fixed. They also found an issue with my battery and cable. So glad it is fixed, so I will not be stranded on the road. Thank you again!!!!

Alan Christensen

Sep 21, 2016

Every time I walk into the dealership and I explain what I need I am told no problem. My information is taken, I am told about how long it will take then I go to the break room and wait. I have never been disappointed.

AngelCares

Sep 21, 2016

Their service team rocks!!! They offer shuttle service. Their facility is always clean. Their staff is always friendly. Their sales people are very knowledgeable. I've had my cars serviced here for the last five years and I recently bought a car from them. I'd highly recommend them for sales AND service. A*****!!!

James Kounse

Sep 21, 2016

Great experience and very smooth process. Would definitely recommend this dealership to other people.

Karen Barham

Sep 20, 2016

Quick and Painless for Buying and Services after. No rip-offs! Validated items used for service.

Bob Hope

Sep 14, 2016

Toy was very helpful and explained the issues of repairs needed.

Eric Powell

Sep 13, 2016

Very good thanks. There was a warranty issue and they took care of it.

Thierry Pierre

Sep 10, 2016

It was a wonderful experience and got everything I was looking my for.

Valentina Vlasova

Sep 9, 2016

thank you for excellent experience ! Personal thanks to David, Gary and Mr.A.Gordon, very friendly,professional,and nobody rush us ,atmosphere was relaxing and first time we was enjoy all process!

Mustang GT

Sep 4, 2016

Great overall experience and car selection.Friendly staff.

Jimmy Williams

Sep 3, 2016

Thank you for providing a car during my brake booster repair

Cheryl Phillips

Sep 1, 2016

Very efficient and friendly. Kept me informed of everything.

Elizabeth Cole

Aug 29, 2016

Went in with a lot of anxiety on purchasing a new car after a total loss. Cowboy put us at ease and was able to get us into a car faster than we thought possible.

Mike Mel

Aug 27, 2016

On my vehicle purchase, I dealt with employees in their internet division, their finance office, the Sales Manager, and Sales Consultant Dave Hoffman. Everyone was personable, knowledgeable, and professional. Their facility is clean and modern, and their prices are excellent. Located at the northwest intersection of Interstate 4 and Hwy 27, they are well worth the drive from anywhere in Central Florida, from the Tampa Bay Area to Orlando.

Mike Melito

Aug 27, 2016

Jarrett Gordon Ford in Davenport is the best sales dealership that I have found. On my purchase, I dealt with their internet department, the sales manager, the finance department, and Sales Consultant Dave Hoffman. All were polite, friendly, and professional. Their prices are very fair and their facility is clean and modern. Located at the intersection of I-4 and Hwy 27, it is well worth the drive from anywhere in Central Florida from Tampa to Orlando.

Keith Hammond

Aug 25, 2016

As always, your customer service and repair (maintenance) service was exceptional.

Selena Bryson

Aug 24, 2016

I am very happy. Everyone is so helpful. I feel confident with my purchase.

Shane Rocker

Aug 23, 2016

Former employee... The only reason I get all my vehicles from Jarrett Gordon Ford in Davenport is because I trust the owner Anthony Gordon, the General Manager Nelson Zenteno and the Sales Manager Kirk Lucia.

Alfredo Acevedo Moran

Aug 22, 2016

My truck went in with prblems and when i got it back, it was running like new!!! They are fast at what they do!! Highly recommend Jarrett Ford I-4 & 27!!!

Darin Rubin

Aug 18, 2016

Great Service!! Dan was great!! The finance guy was great too!! Very fast and courteous!!

Carmencita Perez

Aug 17, 2016

Excellent services all around and zi have no complaints.

Jessica Rector

Aug 12, 2016

Danny was great and helped us with everything we needed. I love my new fusion!!! Thank you Danny!

Shagger1

Aug 8, 2016

This is my second car with Jarrett Gordon Ford. The customer service and willingness to please the customer are excellent. It is worth the trip to Davenport!

Stephen Gangadin

Aug 5, 2016

Very fast and reliable, staff was friendly. Got my oil changed and waited and it was ready in an hour

Karisten

Aug 4, 2016

Jay, in sales, made our buying experience a pleasure! He treated us more like family-friends, rather than sales targets. This put my decision- making-process at ease... typically sales-ppl stress me out with their pushiness... Jay's interpersonal skills was a prominent reason for my purchase at this particular dealership... He put my worries at ease and was attentive every step of the way! Thanks, Jay!

James O'Neal

Aug 2, 2016

Everyone went above and beyond to make us happy. Great Group of People.

Mickey Denmark

Jul 30, 2016

Great friendly staff from the moment I walked up to dealership someone holding door for me asking if they could help me and show me anywhere I needed to go. Quick oil change had me in and out in about an hour with no appointment.

Deborah Wicks

Jul 26, 2016

I only had to wait a couple minutes before I was waited on. I was alerted to a recall I was not aware of - so that was taken care of along with my oil change.

Adam Parrish

Jul 22, 2016

Everyone at the dealership was really friendly and helpful - no real pressure and kept us informed while we waited for the vehicle to be delivered after ordering.If you haven't been to fields dealership - they do a really great job with their coffee bar, lounge, lunch buffet, etc. Obviously, BMW tops out higher than a Ford in terms of cost, but there are lots of BMW's and Ford's that cost between $30,000 and $50,000Your people are great - the environment could be better

Thomas Thompson

Jul 22, 2016

Purchased a new 2016 Expedition EL. Great service with very helpful staff.

Kathy Dolan

Jul 22, 2016

i brought my ford truck in for a service for an upcoming trip. service was completed and we picked it up the next day. i also got purchased 2 plastic pieces replaced that had worn over time. I forgot the name of the tall gentleman wiht a beard and dark hair that checked me in, he was nice, he wrote me up under Toy. Also got to see Jennifer which was nice can't believe her baby is 6 mos old already.on a separate note i brought my boyfriends Fusion in the other day to get Nitrogen put in the tires. I believe James helped me Tall african american gentlemen, very nice and no charge! thank you

Erick Irizarry

Jul 21, 2016

Great customer service, friendly, patience and deliver a great product.

Graham Mcentee

Jul 19, 2016

I dealt with Wes , Lierk and Daryl and they were a pleasure to deal with and very professional . Please thank them for me .

Jeremy Harn

Jul 19, 2016

I bought a 2016 F-150. Joe was very straight forward and extremely helpful in explaining the different Option Packages for the XLT. He was patient with me while I weighed out the options and choosing which truck to buy. Thanks

Lincoln Pell

Jul 15, 2016

A difficult job was taken care of with precision and a shorter than estimated wait time. WIN - WIN

Matthew Johnson

Jul 14, 2016

I was having engine noise in my 2014 F-150. The service department went out of there way to help me and put me in a loaner vehicle while mine was being repaired. They were exceptionally helpful and took time to explain what was the problem and what it took to make the repairs. Although they were very busy, I still felt like they cared enough to give my problem the attention it deserved.I appreciate their professionalism

Sylvia Carroll

Jul 13, 2016

The staff and service was excellent. 2017 Escape Leased.

Ronald Halstead

Jul 12, 2016

2016 mustang the service was great still working on the deal. The staff was excellent very courteous and good since of humor

John Wicks

Jul 12, 2016

Had a great experience in purchasing my 2014 Ford Escape!! I gave them a budget that I had and what I was looking for and they totally exceeded my expectations

Jessica Haley

Jul 12, 2016

I walked in to the dealership and I was not overwhelmed by salesmen, I was greeted. I bought a BRAND new Ford Focus. I absolutely love the experience at Jarrett-Gordon Ford. Keith made the experience fantastic and Darryl made the financing less stressful. Thank you management, Darryl, and especially Keith for making this unrealistic deal possible for me!

Anthony Reynaud

Jul 9, 2016

Service was exceptional. Albert is excellent at his job,and very kind and considerate. He deserves a big raise!

Todd Steiman

Jul 8, 2016

Kirk, James and Tom, especially Tom did a great job through the entire process. Well informed and smooth closing.

Miguel Luna

Jul 7, 2016

Outstanding service as always. Took by car in for oil change and 6000 mile tire rotation and balance. Car was done as promised. Thank you Toy for great service.

Shelby Gray

Jul 7, 2016

Everyone was very friendly and helpful. I will return in the future when I have to buy another car

David Carrion-marrero

Jul 7, 2016

Everything went really well. Nelson and Gary took care of me.

Christopher Newman

Jul 6, 2016

MY EXPERIENCE AT YOUR DEALERSHIP WAS MORE THEN AMAZING ALL OF THE STAFF MEMBERS WERE KINDA AND FRIENDLY AND MADE ME FEEL AT HOME.

William Stevens

Jul 4, 2016

The gentleman that waited on me was very helpful. I always have a wonderful experience when I come in for service.

BETSY

Jul 4, 2016

THIS WAS THE BEST CAR BUYING EXPERIANCE EVER .STAFF WERE VERY FREINDLY & HELPFUL BUT NOT PUSHY AT ALL.

Lindell Crocker

Jul 4, 2016

2014 rv with ford 450 engine had electrical problem. Technician found frayed wire and repaired.

Jamie Beltran

Jul 4, 2016

My husband and I was there to buy a mustang and the service we got was amazing, my husband was so happy with his new car , thank you to every one who help us

Shawn Fanchette

Jul 1, 2016

Fast, friendly service. We bought our 2016 Focus from this dealership, and knowing how friendly and professional the staff was it was an easy choice to have our car serviced here.

Guy Blanco

Jul 1, 2016

I had a great experience overall. They made a stressful situation an easy one. Highly recommended.

Daniel Tischleder

Jun 30, 2016

We purchased a 2016 Ford Edge and could not be more pleased with the service or the staff. Would really recommend others to you.

Kenneth Christensen

Jun 29, 2016

Internet salespeople need to make sure they are listening to the customer's needs. A lack proper note taking and finding vehicles that match what a customer desires was sorely lacking and ended up causing some unnecessary issues.

David Varela

Jun 29, 2016

My sales person, David Carrion, was amazing, all of Ford have been a lot more than I ever expected, David went well above expected to ensure I was happy. I purchased a 2016 Ford Escape S Series, my best car. Everyone took great care of me, and was very friendly and thorough, even the sales person had humor to make buying fun and enjoyable.

Marisol Aviles

Jun 25, 2016

The personal was very friendly fix all the problems and found the truck i looking for, was great experience.

James Hall

Jun 24, 2016

service was great car was completed when promised and no issue

William Akins

Jun 24, 2016

Mike, in Service write up is awesome, he takes care of anything I ask him to and beyond. If he finds out something I need for my ranger, he brings it up to me and lets me make the desision to repair it or not. The mechanic, Carlos, always does great work on my truck. Thank You for having such a great team

Katherine Smith

Jun 23, 2016

Very professional and helpful staff.They were very courteous of my time

Kendall Lewis

Jun 22, 2016

Joe the salesman was great. As was Luis from finance and Ed from the service department

Christie Boyer Hildreth

Jun 22, 2016

I had an issue from the last oil change where the battery died almost 2 months after they changed the oil. James took very good care of me, and made sure to document that in my file. Always a pleasure we I got to the dealership. I get a chance to visit while they are taking care of my vehicle.

David Craig

Jun 21, 2016

The person who initially did the paperwork wasn't clear about the addition of a charge for rotating the tires when I was there for an oil change. I specifically said the only way I wanted the tires rotated was if that was included with the "free" oil change I had earned. He added it in and when I was ready to leave I found out there was a charge for it. The young lady who checked me out took the charge off. Otherwise all was good.

Jay Dayak

Jun 20, 2016

We have been working with Wes for the past few months on the purchase of an Edge. He has been extremely helpful and understanding that we were looking for something specific as well as affordable. Everything worked out as we had hoped and Wes was a big part of it.

Catherine Ramsier

Jun 18, 2016

Everything was great. You need more employees working on Saturdays to help check in your customers. They did a great job keeping up. One more employee would be great for the customer and the employees.

Todd Wagner

Jun 16, 2016

This dealership is awesome. I've been coming here since they opened in 2002 or so. I have never gotten the run around or bad service, just the truth and excellent service. Of course my Fords have never needed much work either :)

Jay Bowman

Jun 16, 2016

I received a recall notice from Ford. Stopped at dealership to make an appointment, for the repair and was pleasantly surprised to have the service writer it could be done now and while I waited. Couldn't have been more convenient ! And, they were able to complete routine service - oil change and vehicle check !

Jacquelynn Sollinger

Jun 14, 2016

needed a new head light bulb and it was fixed but I think it was to much money for a light bulb.

Josephine Hernandez

Jun 14, 2016

My sales guy was Dave Hoffman. He was straight to the point, fast, and super nice. I went in and literally signed and drove outa there. It was a truly delightful experience!

Brenda

Jun 14, 2016

Bought a 2016 Ford Escape. Sales Consultant made the whole car buying process a lot less stressful. Was upfront and honest with all my options. Everyone involved in my purchase was very friendly and worked hard to get me in the car I wanted. Was a pleasure working with entire team.

Sue Heichel

Jun 11, 2016

Mostly great, one or two customer service reps who need to be reminded that thier job is to serve, other than that no problems.

Gary Morningstar

Jun 11, 2016

The service rep was very helpful. She got my car in and out in excellent time. She showed me a problem with the air filter which needed to be changed. The old filter was there for me to see. Excellent service and quick.

Jose Figueroa Ayala

Jun 10, 2016

Our agent, David Carrion, Very friendly and professional.works very hard to fits our requirements.We are happy with our ford Explorer. Thank you very much

Henry Snyder

Jun 10, 2016

Service was great Facilities where well cared for customer service was great

Johnny Gerhart

Jun 9, 2016

Had to wait a little, but the tv was on so I was ok. Wish you had wifi.

Monika Braun

Jun 9, 2016

45K inspection. Very friendly and very helpful staff. Even sales staff (David Carrion) came over to greet us and made sure everything had been taking care off.

Deborah Deese

Jun 7, 2016

WE have purchased vehicles from this dealership for 40+ years, even before it was Jarrett Gordon. When we walk into the dealership, I feel I am always treated with respect and you have a very knowledgeable staff.I work at CenterState Bank at Posner Park and love the pick up and return service you provide to us for servicing our vehicles. It is very convenient.

Terenna Sanks

Jun 7, 2016

I would like to thank everyone for quick and friendly service. I enjoy visiting Jarrett Ford in Davenport.

George Odishoo

Jun 4, 2016

Greated by a nice young man when I walked toward front door. Was going to check on vehicle and price only, and did not intend to purchase until later. Ended the visit by driving home at 4: pm, with a 2016 mustang convertible. Exactly what I came to see, at a price that I found to be the best in the Orlando and Tampa Bay Area markets. So, the car was what I wanted. The price was very good. The sales rep., was outstanding, thank you Chris, and Gary in finance was very informative and helpful. I was happy to deal with a auto dealershipI believe has values. Again, Chris in sales, the car, finance dept; and the dealership, we're all fantastic. It was a good day. ???

Joseph Jones

Jun 2, 2016

I can't believe about mileage7,500 to change oil service cause bad black dirty oil destroy motor No way. I want to change oil and filter in every mileage 3,000 for my 2015 Ford F-150 truck and 2016 Ford Escape suv No way about service mileage 7,500 for oil change. I want about every 3,000 mileage. Thanks Joseph Jones.

Cliff

Jun 2, 2016

David was great! The appraisal was fair, but about what I expected. I still disagree with the $599. Dealer fee. Its really Dealer profit. If $600 more is needed, add it to the cost of the car. The paper work, especially on a cash deal, took way, way too long. However, they were all very friendly and yes, should they have a car I would want in the future, I would go back again.

Happy customer

Jun 1, 2016

Had a great experience purchasing a CPO Ford Explorer here! Everyone was extremely nice and very easy to work with, will definitely be coming back!

Blandina Donahoe

May 31, 2016

The people I dealt with were very nice and helpful.

Michael Martino

May 25, 2016

This dealer has earned my business and trust for the past 10 years.Keep it up!!!

Milton Andrade

May 25, 2016

Staff was friendly. The salesperson did a great job making sure I was satisfied with my purchase.

James Craig

May 23, 2016

Very pleased with the staff. They did a good job of getting my vehicle in and out in a hurry. Thanks to our service advisor, Jennifer, for keeping us up to date on what was going on with our vehicle.

William Benjamin

May 22, 2016

Oliver Howard was thorough, attentive & made suggestions to get past some objections. He does a good job. I come back to Jarrett because the service department is the best.

Mickey Boyd

May 22, 2016

4 new tires installed. It too a little longer than expected, but all seems fine.

David Whikehart

May 21, 2016

After hours drop off worked perfectly and the repair was made under warranty without a problem.

Kennedy Dela Cruz

May 20, 2016

Ford Focus is a good car to drive. Good place to buy a ford car

Howard Cone

May 20, 2016

We made the deal over the phone Monday night. We set the time to come in at 3:00 the next day. We faxed the insurance information, registration and license to the salesman to make it go even quicker. My wife and I arrived at 2:50. The salesman said there was one deal ahead of us but we should be out quickly. We finally got in to see the financial person at 5:15. The salesman blamed the financial person. The financial person blamed the salesman for not knowing how may deals were being done that day. We did not finance the truck. We paid cash. My wife took off work to be there at 3:00. She could have worked until 4:30.There needs to be better coordination between salesmen and financial personnel. The salesman was professional. The financial person was kind and courteous. We spend 3 hours waiting, where we should have been out in an hour.

Lincoln

May 19, 2016

I recently traded in my F-150 XLT for a new 2016 F-150 Lariat and had a very good buying experience. My salesman was Fred "Cowboy" Pollard. He was very knowledgeable and very cordial; NOT the stereotypical high pressure saleman at all. He took a genuine interest in helping me find and purchase EXACTLY what I was looking for and worked with me to keep it in my desired price / payment range. Luis Montenegro was the Business Manager who found a lender to was able to meet my desired rate, terms, pymt amount, etc. Following the securing of the sale, he went through in detail the numerous additional options in terms of extended service plans, gap insurance, protection plans, etc. which were available to me. Both members were very friendly, professional, and helpful. This, in combination with nothing but good visits to their service department with my previous F-150 for routine maintenance, working with service advisors Toy and Mike makes this an overall Great Dealership to work with and continue to return to for maintenance services.

Harry Davis

May 18, 2016

We bought our 2015 Mustang from your dealership. The salesman (Dan) was very helpful.

Nena Gunn

May 18, 2016

Had a wonderful experience buying my dream car, the 2016 mustang gt premium convertible. The salesman, Xavier, sales manager, Josh, and finance gentleman, Gary were awesome and worked hard to make it happen. I'm a very satisfied and happy customer! !

Zera_Fox

May 17, 2016

Just purchased a 2009 Ford Focus from Jarrett Gordon Ford in Davenport, FL.I previously had my heart set on a Nissan Versa; a friend of the family suggested we stopped by Jarret Gordon Ford to see their selection.The little Focus had just been brought in as a Trade-in and hadn't even been detailed yet. Taking it for a test drive I automatically fell in love with the car and was eager to take it home with me as soon as possible.Despite having trouble with my bank approving the loan for the car, Oliver J. Howard worked his magic to get the priced knocked down to where my bank finally agreed to approve the car. The next day I was able to take the car home, cleaned up, tuned up and I couldn't be more thrilled with my decision! I love my little Ford Focus and am eternally grateful for everything that Oliver did to work with me and my bank.10/10 would definitely return to Jarret Gordon, and will certainly be referring all my friends and co-workers in search of their own car.

David Bertaux

May 17, 2016

Leased a mustang convertible.The deal was better than I expected.I had been to three other ford dealers and your deal was much better.I Really was not expecting to lease that day. I drove up just for aRide in a leased 2014 mustang convertible and the lease was to expire In less than three weeks. But I liked the deal and we took the car That day. Great experince

Anthony Butler

May 17, 2016

I got in and out in good time. Car was taken care of and they respected my time - that matters!!

Alex Lopez

May 15, 2016

Albert and the Crew always do a great job for me and is always friendly...

Todd Tanner

May 14, 2016

Dave Hoffman was very kind & caring! He made sure we were happy and bought what we wanted! The entire team was accommodating!!!!

Monica Bayley

May 14, 2016

I need to commend Ashley who set up my appointment, Anthony Pared my service advisor, Wayne the shuttle driver and Rejust Campbell the mechanic. They all went way above and beyond the call of duty to make my experience an excellent one.I normally have an excellent experience at your service department but this time it was phenomenal.

Stacia R

May 12, 2016

Low stress purchase, Wes was very helpful. Simple buying process and got a great deal on the truck.

Richard Quarton

May 12, 2016

DEF was spilt on the out side and not cleaned off.

Clay Sovich

May 11, 2016

I've always received exceptional customer service. I was told ahead of time that my oil chance would take some time, so I wasn't stuck waiting aimlessly. Great experience. Keep it up!

Joseph Summerville

May 10, 2016

Coffee pot was neglected the 2 hours I was there .

Giuseppe De Cristofaro

May 9, 2016

Dear Friends , I bought two cars in Jarrett with the same salesman , Xavier Palacios. This is my second car . I can only thank Xavier and the present director of Ford .Both helped me with the most of kindness and competence.Ford gave me a good car in good condition and a fair price.Thanks FORD !

Rebecca Mshar

May 9, 2016

Good service everyone was nice and the service was nice and clean. All service people were pleasant

Diana Renouf

May 7, 2016

Nothing much to add. Everyone was helpful and things moved along in a timely manner. Thank you very much

Michael Kelly

May 4, 2016

The staff was great very prompt and they let me know when anything needed to be done.

Patrick Gross

May 2, 2016

Very satisfied from the minute we walked in te door to taking delivery. Nice job!

Michele Walters

May 2, 2016

I did have to wait about two hours for my oil change. There were 4 ahead of me when I got there around 2:00 pm. Customer service was good.

Amy May

May 2, 2016

The service appointment went well. No issues. Thanks.

Kyle Erickson

May 2, 2016

I purchased a Used 2015 Ford Fiesta. I was orginally looking at a Ford Fusion that had already been sold but Tom was able to help me find a car that even better satisfied my needs and was very happy with the entire experience.

David Perez

Apr 29, 2016

was an enjoyable experience and the staff was very nice.

Jessey And Kayla

Apr 28, 2016

A first car is always a big deal. But I had never imagined feeling as special as Joseph And Darryl made me feel! As far as shopping, Joe went out of his way to find a car that fit my needs as well as my budget! Along the way he was so so caring and generous and he didn't stop smiling for a moment! As far as paperwork and money goes, Darryl went out of his way to find a bank that would treat us well. He was also very attentive and sweet! I can't imagine doing car business with anyone else other than these men! Thank you Daryl and Joe!

Allen Doeringer

Apr 25, 2016

Quick service, even without an appointment...........................

John Wicks

Apr 22, 2016

Buying my F150 truck was done very nicely. no pressure and any information you asked for they had it. I would shop and buy another truck or car from this Dealership...Jarrett Gordon Ford Davenport Thank You for your service

Stuart Woodhead

Apr 19, 2016

Great service really attentive and went out of their way to find a solution to my problem. Ended up in a new truck - can't believe that deal

Richard Hollie

Apr 18, 2016

Thank you for a job well done.It is always pleasure to visit your dealership.

Shae Barnett

Apr 5, 2016

I had a great experience with Davenport ford. They were so nice and helpful. I could not have asked for a better sales man.

Kempton Howland

Mar 25, 2016

I purchased a small, new cargo van. I had priced it at three other dealerships, and the out-the-door price was significantly better at Jarrett Gordon.Unfortunately, the van had a dead battery and it took WAY TOO LONG to get it running. Apparently it required a new battery. It took almost 90 minutes to figure out the problem and fix it, which seemed a bit much. Salesman Dalton Sloan was extremely helpful. Business Manager Luis Montenegro was most efficient, and explained every available option to me in great detail. Used car manager and others were very helpful and got in tune with what I wanted to do right away. Several employees seemed too preoccupied with preparing holiday decorations, which impeded their timely acknowledgment of my arrival, but it got sorted out fairly quickly.I noticed the owner was in the showroom several times during my visit. This is a HUGE PLUS, in my opinion. Too many dealers take a hands-off approach to how the dealership is run. Mr. Gordon is, I'm sure, successful because he pays attention to what's going on at his facility. All in all, a very positive experience.

Roanna Sanders

Mar 22, 2016

This is a local dealership with local employees where loyalty is valued in today's impersonal world

Noel Stegner

Mar 21, 2016

Glen is champ. Not only fixed my car but helped me with the insurance company and arranged my car rental.Thanks,Noel Stegner.

David Desilets

Mar 21, 2016

Bought a Focus, Wes was great, James was and continues to be awesome. Go team Ford!

Jason Klikus

Mar 21, 2016

Overall, everyone was very helpful. Working out some kinks with purchase as far as body of car and needing fixes. Other than that, experience was okay.

Stephen Pisciotta

Mar 21, 2016

I have had the same sales person before and it was a very pleasurable experience buying a car.

David Craig

Mar 21, 2016

2010 Sport Track. This is an excellent vehicle that we have had very little non-maintenance. issues with. We just replaced that front brakes after 100thousand plus miles on at a price of nearly half that of another garage that we investigated. Very happy with service and price.

Mickey Boyd

Mar 21, 2016

I appreciate the brief amount of time this took. I am thankful for a rebate on my service however it does not make sense to make me fill out a form online to get my rebate later. Why not just take the money off of my bill? Seems like this is costing the company more doing it in this manner.

Steven Riddell

Mar 21, 2016

I purchased my 2016 mustang ecoboost i just recieved my first oil change and recieved a tire rotation i did it earlier than i was technically supposed to but the staff made it happen and made wirk pefectly with my maintance plan .staff is always helpful i was in and out in a timely fashion.

Bruce Gierman

Mar 18, 2016

My Service Advisor Toy is a real credit to your team! Knowledgeable, professional and very detail orientated. I will definitely be back.

Rainer Mueller

Mar 17, 2016

The purchase process was a bit long and tedious, but we are pleased with the car. The salesman was courteous and helpful.

Bill keene

Mar 8, 2016

My car purchase was a wonderful Experience.Ray Lowry my sales person Was a joy to work with and is a credit To Jarrett ford.

Sharon Douglas

Feb 24, 2016

Always a great experience with Jarrett Ford, will keep coming back, they always make me feel important and never do I ever feel like I'm being pushed into a purchase.

Christopher Michalski

Feb 23, 2016

Would like to see more things in the waiting room area to do. You had a tv there playing movies and miss that this time. All that was there was a TV playing the news. I did had time to walk the lot. I saw that you had a big selection. What I didn't see was a big selection of trucks. Trucks like F-250, F-350 or SUVs. Ford Explorers or Escapes. Don't know if the market or area. With dealership being right of I4 and near by camping grounds would of like to see more vehicles like that.

Quindre Randolph

Feb 22, 2016

2014 Ford Taurus helpful staff and no long wait time

Brenda Garcia

Feb 16, 2016

I was very happy with the service that David provided on my visit to the dealership. He helped me in every way that he possibly could and made my visit as short and delightful as possible. I give him two thumbs up and more of I could. Thank you so much David I'm so happy with my new truck!

Julian Hudkins

Feb 12, 2016

Jarrett Gordon Ford by far is the best dealership in central Florida. The service department goes above what other dealers allow their staff to do. I'll drive the extra 30 miles to be treated the way one should be when having service or routine work accomplished.

Victoria Lachance

Feb 8, 2016

2007 ford focus. Salesmen was great, detail dept horrible.

Robert Burnson

Feb 5, 2016

Came into the Service Dept to have windshield wipers installed. Everything went perfect.

Jerry Chen

Feb 2, 2016

Best place to buy your car! Great atmosphere and professional staffs. I am 100 percent satisfied.

Edgardo Cotto Marcano

Feb 1, 2016

the sales person was great,nice , profesisonal i was attentive and willing to sale

Olivio Rodrigues

Jan 30, 2016

Good service, Good service, good service, good service

Stephen Gangadin

Jan 28, 2016

It was good, wasn't really looking for a new car but ended up with one.

Chey_lichelle

Jan 28, 2016

I had a blissful experience here at Jarret Gordon! They were all so helpful and speedy with everything I needed! I could not have asked for better service. I would recommend this dealership to anyone! Wonderful place, great salesman and amazing results! I love my car!

Ashleigh Renfro

Jan 27, 2016

Xavier was our salesperson, and he was amazing. Super patient with us, as my partner and I could not agree on a vehicle. He was very entertaining while we were waiting to hear back about terms and approvals. I highly recommend Xavier as a salesperson. He was great company and we were able to get the EXACT vehicle we wanted. THANK YOU SO SO MUCH!!!

Scott Creighton

Jan 27, 2016

I originally came in for service using the Quick Lane for my oil change. Two hours for oil change and to rotate the tires is a bit excessive. While killing time I met David Carrion (Salesman). He explained the expansion plan of the service/body shop area due to high volume business demand. I ended up trading in my truck that day thanks to David. His product knowledge, friendly/non-pushy manner made the buying experience enjoyable. Gary in finance was also very helpful, checking multiple times to ensure I received the best possible interest rates despite the closing time bell. David & Gary are true assets to your team. I will continue my service with Jarrett Ford based on the customer service I experienced and will recommend to others.

Richard Mcquillen

Jan 27, 2016

Your service writer seemed a little harried and not overly friendly, other than that everything OK.You guys always do a great job with the oil changes that's why I go out of my way to patronize your dealership.

Deborah Wicks

Jan 27, 2016

Everything was fine. Took about an hour to do the special you had going on at the time. Thanks

Ken May

Jan 25, 2016

The service writer did a good job. I had to request my tire rotation a second time before it was performed. She made a judgement call that she thought was best. No hard feelings. Good job overall.

Stanley Lindsay

Jan 25, 2016

I am finding the service quality--while still good--to be declining slightly. It used to be that an oil change would be complete in 30 minutes or free. This time, I scheduled an appointment and it still took 1 hour. Also, my family to whom I have recommended your service has had some bad experience, with things not being done right the first time or being encouraged to do repairs that might not be needed.

Robert Woolman

Jan 24, 2016

What a pleasant experience. You can sense the family-like atmosphere the moment you walk in. The entire process of trade-in, choosing a vehicle to financing was enjoyable. Yes, I said enjoyable.

Denise Addison

Jan 24, 2016

My car was serviced immediately with exactly what was requested. Waiting area is very inviting, clean, comfortable, wi-fi. Service advisors are very professional.

Bert Mccumber

Jan 23, 2016

Best experience ever. I can always rely on Jarrett Gordon to provide the best customer service

Dianne Rosen

Jan 19, 2016

Buying my new 2016 Focus was one of the BEST buying experiences I've had. Everyone was so helpful, friendly, patient and cared very much. This is the second vehicle I have purchased from Dave Hoffman and I will definitely buy all future vehicles from him. He has kept in touch with me over the years and I'm very grateful for that because he was the first person I thought about when I started looking for a new car. A big shout out to Dave, James and Gary for a smooth.wonderful.memorable.process. Thank you so much guys! You made the purchase process fun and enjoyable at all times. I love my new car!!!

Alan Harper

Jan 18, 2016

sales manager did a great job along with David Hoffman

Carolyn Messina

Jan 15, 2016

I have a Ford Focus that I brought in for service. Staff was friendly and competant. The problem I was experiencing was corrected in a timely manner. While I was waiting my sales person recognized me and took the time to chat a bit. Personalized service was nice

Cynthia Wright

Jan 13, 2016

Salespersons were knowledgeable, helpful and like family. Experience was great!

Todd

Jan 12, 2016

I had the oil and filter changed and tires rotated on my 2015 F-150 (purchased here). Nothing exciting but necessary maintenance, done right as usual.

Jessica

Jan 11, 2016

I leased a new 2016 Ford Escape. I had been looking all over Orlando and I feel like I stopped at every dealer in Orlando and I didn't like how I had been treated until I came to Jarret Ford. At the other dealerships, I was treated like I was a stupid little girl who didn't know anything and instead of talking to me, they choose to talk above me to my dad who came along to answer any questions I had. At Jarret, they talked to me like I was a real person. I worked with Ray and he was great, he didn't treat me like a silly little girl, he talked to me like the grown adult I am and helped me to get a great deal that fit my budget. The service and people that I met while at Jarret Ford were great and I highly recommend them.

S G

Jan 11, 2016

Courtesy van very welcome - beats having to sit for hours while lengthy service was completed.

Juan Diaz

Jan 7, 2016

I purchased a 2016 FORD Mustang and I am completely satisfied with your product and customer service. Everyone involved was very helpful and professional throughout the entire process. Thank you so much and you will always have my business and I will recommend you to anyone looking to purchase a vehicle.

Tiffany Ryan

Jan 7, 2016

I purchased a Ford Escape. David Carrion was our salesperson and he was very polite, attentive and knowledgeable but not pushy or salesy. I appreciate that the sales team gave us the best options to fit out budget and the best offer for our trade right out of the gate without making us go 10 rounds of negotiation. I don't find that to be the case in other dealerships. Luis in Finance was also great to work with and very funny! I had a great experience there and would certainly recommend to my friends.

William Akins

Jan 6, 2016

When I got there and walked in, Toy Livingston greeted me right away, she took down my information and got stated on getting it ready for the tech. Told me that It wouldn't be long at all. When it was finished, really quickly,She let me know, took my credit card and processed me out right away. Wished me a good day and I was finished. What a great expereance. Toy made everything just great, Thank You

Tracey Mcneil

Jan 5, 2016

The two representatives who helped me were nice and joked with each other and me and made me feel at ease there. I have used you guys for years but this was the first service on my Escape and really the only complaint I have is that I had a 10 dollar service credit that wasnt applied to my tire rotation...The oil change was free because it was this cars first but i paid 18.88 for the tire rotation that could have been 8.88 if my credit was applied. Maybe these benefits could pop up when a service person pulls up an account? Obviously everyone is on a budget and as a single mom myself 10 dollars can mean a lot. I will continue to use Jarrett Gordon for all of my needs and tell my friends and family to do the same. Also I never got to review my salesperson Ray at the time of purchase but he really listened to my ordeal and helped me get out of a bad spot with another dealership taking advantage of me, great salesperson and a very nice and genuine man. Thanks Ray and thanks to the mechanics who keep my car safe for me and my daughter!

David Hunter

Jan 5, 2016

I was not able to get a copy of the receipt for the work done because of the computer system, but was told it would be mailed to me. I have not received it yet though.

Thomas Bishop

Jan 4, 2016

Service on the vehicle was good, but the full detailing package was not. We dropped our vehicle at 7:00am and it was not ready by the end of day because service manager stated the detailing did not meet their standards. When we picked it up the next morning there were still issues so they kept the car longer. Service manager apologized and gave us a full refund and we picked up the car later on day 2. The service recovery was appropriate for inconvenience which is way I gave 4 star rating

Katey Collier

Jan 3, 2016

Nissan Sentra. Y'all were very helpful! Thank you!

Rodney Wetherington

Dec 31, 2015

I purchased a F150 and had problems with the Sync system. Everyone in service was helpful and keep me informed about the repairs to my truck.

L Sydes

Dec 30, 2015

I have purchased an Expedition here before and have had my vehicles serviced at the Davenport location for over a decade. Although I have tried places closer to home, I always go back to Davenport where the service is great and reliable. The atmosphere is friendly, clean and welcoming. Wes went above and beyond to make our car buying successful.

Martha Dilullo

Dec 29, 2015

2016 mustang California special edition. Staff was helpful. No pressure. Very accommodating. Everything was great right down to the details of putting a bow on the hood so I could send a picture to my husband.

Cynthia Trageser

Dec 29, 2015

I was there with my 2013 Expedition for a service maintenance. The service was great. The service tech, Mike Irvin was very pleasant and had my vehicle ready in no time.

Ashley Bush

Dec 26, 2015

The staff were excellent in helping me decide which vehicle I wanted. They worked with me to get financing, and communication via text was very helpful.

Geoffrey Whittle

Dec 26, 2015

I purchased a ford Edge Titanium.I have purchased from them before and the service has always been great.David Hoffman and Kirk Lucia worked so hard to get the exact vehicle I wanted. I cant thank them enough.My only complaint it the time it took to signup and drive away in the Edge, seven hours is far too long.

Andrew

Dec 24, 2015

We brought our F350 in for repairs that we thought would cost hundreds and got the car oil change while there. Mike is the very, very best service rep ever. We trust him and he is always spot on with recommendations. He recommended a cabin filter change, we did, and I've noticed immediate improvement in allergy issues I was having in the car. John is a fabulous diesel mechanic and we take the F350 only to him...its 23 miles from our home. He fixed the AC, Made a couple other repairs, and we only spent a couple hundred dollars. We won't go to any other dealership but Jarrett Gordon.

Alan Phillips

Dec 22, 2015

We waited much longer than expected and were told.

Mark Fisch

Dec 21, 2015

Had service for recall replacement of door latches. The job was completed within the time frame I was quoted.

Adrian Bustamante

Dec 21, 2015

They went above and beyond to make sure that we found the vehicle we were looking for. The sales team were very professional and they answered all of our questions, and provided additional information to make sure we were happy at the end of the day. We purchased a ruby red 2015 ford edge . They were even kind enough to put a silver Christmas bow on it when my wife walked out to see it for the first time, it was amazing !

Donald Tolbert

Dec 16, 2015

I own a few different makes and models and I have had all my vehicles serviced by Jarrett Gordon and I couldn't be more pleased with the service,people, and products that are available.

Christine Campbell

Dec 14, 2015

I bought a 2016 Mustang. It was a great experience from the first test drive to the financing. Not a scary process at all. Everyone made me feel comfortable and I love my car!Thank you,Chris Campbell

Francis De Feo

Dec 13, 2015

David Carrion was very helpful and spent a lot of time with us. what occurred however was the fact that we were looking at 2 cars and hadn't yet seen them in daylight or test driven either car yet. David new that I would be in by 1pm on Fri.in fact to test drive them both to see which one we would settle on (we are not blaming David) but management on there policy of sell sell sell!!! David called me and told us that someone else was looking at the one car but I could not get in any sooner thus I was forced to test just the 1 car since the other one was sold. Time was an issue for me in getting a car or else we would of went else where. My wife and I have been for owners for 60 years, so you can thank David and Nelson for the fact that we were able to still find something.

Dennis Littley

Dec 11, 2015

It was pleasant surprise to be recognized by the salesman that sold me my car. We sat and had a nice chat while I waited for my car to be serviced.

Carrol Eckes

Dec 11, 2015

2010 Red Lincoln MKZ.The dealership had the exact car on the lot that I had been searching for and had about given up being able to find one in this area. Even though I had never driven or even riden in a Lincoln MKZ, I have owned enough Lincolns in my lifetime that I knew the quality, performance, and comfort would also be in the MKZ. I really love driving the car and almost feel like a celebrity when I am driving around. I really appreciated William's honesty, helpfulness, and all around customer service during the initial test drive and later during the negotiations.I love this car!! Can't find one thing I would change. Good job, Lincoln designers.

Tanner Family

Dec 4, 2015

Thank you to Jarrett Gordon & the entire team!!! We always get great service in & out of the car!!!!

Susan Lane

Dec 3, 2015

I love how Jennifer knows about my car and the things that need to get fixed. . As I do as well. Great having someone who you can actually talk too and not get the run around. Don't loose her. She is great.

William Swafford

Dec 3, 2015

Staff was very helpful and I will recommend this dealership to my friends and family.

Dorothy Robillard

Dec 2, 2015

I have always used Jarrett Gordon Ford for all my maintenance on my Edge. This is where I purchased the vehicle and I feel that Jarrett Gordon will do the best to keep my beautiful Edge in tip top condition. My only disappointment the last time I brought my car in was that due to a promotion by the dealership I was unable to get my vehicle washed. I will definitely return for the next oil change and any other maintenance that needs to be done.

Barry Tennant

Dec 1, 2015

The service performed by your service department is always top notch.. Would not think of taking my ford anywhere else. The service your warranty department refused to cover is what disappoints me. The hood of my 2013 explorer is showing rust spots. It's clearly a defect when the hood was dipped in production and something got missed. Since my vehicle has 392?? miles it is 3000 miles past warranty coverage and not covered... I purchased the vehicle in Oct 2014 - so my 12 month warranty was expired by a month and a half. NOT HAPPY with that situation...

Ronald Ham

Nov 30, 2015

We purchased a 2015 F-150 pickup. We were treated exceptionally well by everyone we met. Wes Crouch was excellent and did an outstanding job in locating the truck we were looking to buy. Our needs were very specific and within two days he had the vehicle at the dealership. Gary Burton did an excellent job as he made a typically long and laborious "closing" session simple and efficient; and he gave us a "down home family" feeling! Mike Hamric was a wealth of information and provided us with specific advice when we had questions about our new vehicle! All in all, we could not have been treated better - and that feeling continues each and every time we have returned to the dealership! I have recommended to a friend that he call and visit the dealership as he shops for two (2)new vehicles.

Christie Boyer Hildreth

Nov 30, 2015

I have always been treated right when I go to the dealership. No complaints right now.

Marilyn Garfinkel

Nov 28, 2015

The staff is friendly and the waiting room comfortable and clean. The mechanics do a very good job. My one complaint is the wait time. Even with an appointment the last two oil changes ("The Works") each took 1 and 1/4 hours to complete. That seems a bit lengthy for something so basic.

Stephen Greene

Nov 27, 2015

Service good - personnel, as always, professional & efficient

Miguel Luna

Nov 26, 2015

Albert and his team are outstanding. I highly recommend this FORD dealership for service and sales. They get it right the first time. Thank you.

Teresa Liberta

Nov 26, 2015

I'VE BEEN DEALING WITH JARRETT GORDON FORD FOR THE LAST 12 YEARS.EVERY VEHICLE THAT WE HAVE PURCHASED, MAINTAIN SERVICE OR REPAIRS, HAS ALWAYS BEEN A PLEASANT EXPERIENCE.I HAD AND WILL CONTINUE TO RECOMEND THIS DEALERSHIP TO ALL MY FRINED AND FAMILY

Scott Richards

Nov 26, 2015

Excellent service this past visit. Visit before your service rep tried to state that I needed service such as trans. Flush,cabin filter,balance and fuel filter which was not necessary and not according to service Manuel . I believe he is no longer with you. That was history and I remain loyal to your service departmentScott Richards

Jacquelynn Sollinger

Nov 21, 2015

service was great and I will be back and Jennifer was very helpful and is very good at what she does.

Roy Porter

Nov 20, 2015

Service done well -- Took several hours longer than expected and required an additional trip back for us to pick up the car. Was expected to be ready at mid-day one day, but not done until late next day.

Dennis Gorman

Nov 19, 2015

Everyone was more than willing to help and do whatever it took to get me and my family into the vehicle that we wanted.I would strongly recomend any one looking for a vehicle used or new to go to Jarret Gordon first if you truly want a good and friendly experience.I and my family would like to thank Caty Davis Kala Perez Chris Medina and Slyiva in finance for all there hard work and making my car buy experience an enjoyable one. Everyone from Mr. Gordon and Nelson checked to make sure I was being taking care of .This is the most professional dealership I have ever dealt with in all my buying experience.

Philip Ramaekers

Nov 17, 2015

Great service, even without appointment, they squees you in their very busy schedule. I had to get a nail out of my tire, and when I was their, I took advantage of my upcoming maintenance.

Timothy Loyed

Nov 13, 2015

The process was painless! We were in and our in no time!

Lilliane Erickson

Nov 12, 2015

Ray was very helpful to me to understand my new Focus. I would refer him to any of my friends. Sylvia was also helpful and took care of me in kind and friendly way.Your dealership is SUPER!

Selena Bryson

Nov 12, 2015

I took my Mustang for its first oil change. Quick Lane had a two hour wait time. I made an appointment for 2:30 and left to run errands. I returned at 2:25. We waited for oil change and tire rotation. We left the dealership at 4:00. It was a very long wait for routine maintenance. The staff was really nice, but the wait time was very disappointing.

Charles Sponcil

Nov 10, 2015

Would like to know if parts r in to finish service

Pablo Cruz

Nov 7, 2015

Not much to say: this was just a routine oil change and all went smooth, like always. You have a class A-One place and its always a pleasure to have something done to my car (2015 Focus) at your place!

Craig West

Nov 7, 2015

2015 Ford Fusion. Service has always been very great. Staff very helpful.

Ashley Bedsole

Nov 7, 2015

I purchased a 2016 Escape. Absolutely love the car, but even more so, I loved the entire experience with Jarrett Ford!

Gary Schaal

Nov 7, 2015

Great experience for car buying. All staff very helpful. I will tell my friends and family about our good experience.

Francisco Farley

Nov 5, 2015

Excellent services excellent professionalA special thanks to the sale man Mr David Hoffman Mrs Sylvia Jaimes MR Nelson and Mr AnthonyYou guy's are the best

Zafar Khan

Nov 5, 2015

Was satisfied with the serviceCustomer service was terrific

Thomas Murphey

Nov 4, 2015

We received a flyer from the dealer in the mail. We drove to the dealer and were actually met outside by a nice salesman who was very helpful in getting us the deal we wanted on the new car. The salesman was excellent. We purchased a 2016 Ford Escape S.

Alan Christensen

Nov 4, 2015

My 2014 Ford Focus had a slow leak in one of the tires. I explained the situation, handed in my keys and in less then an hour my tire was taken care of. In the past whenever I have a problem with my car it is taken care of quickly. The staff is always polite and professional.

Duane Fay

Nov 2, 2015

Everyone was curtious and polite and the timing was great and fast. The only think I miss was the special treatment that some dealers use to do when you bring your car they vaccum it. Many places stopped doing that but it was a nice touch.

Richard Hollie

Oct 30, 2015

Thank you for a job well done.???????????????????????????

Sandrine Crilly

Oct 29, 2015

Fine. No issues. Everyone was nice. I will return

Richard Cantelmo

Oct 28, 2015

We purchased a 2016 Ford Mustang 5.0 GT with the Performance Package. The entire experience was very low pressure, very friendly, as if, two friends came together to discuss a point of common interest. I initially called the dealership and talked to Caty, Internet sales, over the phone a few days before my visit to the dealership. Caty was extremely knowledgeable concerning the car I was initially interested in, and ultimately did not purchase, she diligent to obtain answers to my questions and returned my call with answers over a 3-4 hour time frame. I made an appointment to come to the dealership on a day Caty was off. She didn't blow me off until her next work day, she set my appointment with Dave Hoffman. Dave was a great salesman to work with during the process of buying a car. I have purchased many cars over 40+ years, and I can say this is the most friendly and fair treatment I have ever received. I have, on occasion, found myself in a high stress negotiation and even shouting at the salesman before walking out. In general, car purchasing, is well known to the public to be confrontational and at least stressful at times. At Jarrett, we were treated with respect and like a friend. We traveled 80+ miles to Jarrett because I was getting blown off by my local dealerships during my initial phone contacts with them, but Caty was the complete opposite on the phone. So I kept the appointment with David Hoffman and it was worth the 80 mile trip one way. I would recommend Jarrett Gordon Ford to my friends and family and most importantly I will return there to buy another car. I can not close this review without mentioning the finance associate Gary, who was as laid back a guy I have ever worked with. He took his time and explained all the various options to complete the purchase to my satisfaction. This is a great team at a great dealership. And the drive home in that Pony was worth the trip to the dealership too.

Scott Richards

Oct 22, 2015

My visit at 38000 miles was complete and appreciated. I was concerned coming vs. my last visit at Approximatele 30,000 miles. Why, at that time I was told I needed a trans flush,wheel balance,cabin filter and fuel filter. Knowing what was in my service schedule I rejected the advice fron your service. Rep. On my current service in question I had normal service without the multi needs for service that I received at 30,000 miles.I was also pleased to see that your service rep that tried to sell me not needed service is gone.I called Ford in Detroit after that 30,000 mile service,which included the numerious additional needs for service,and they advised me that this service was NOT required regardless of climate etc.Enough said since that rep is gone which for the time being has renewed my trust in Jerrett as I gave been a customer for the last 13 years.

Ronald Halstead

Oct 22, 2015

F-150 service was great so far. the staff was great Chris Medina did an awesome job he was very professional.

Richard Kammann

Oct 21, 2015

staff was very helpful and my appointment was handled on time. waiting room was very nice with the free coffee.

Kim Ross

Oct 20, 2015

I purchased a Mustang and love my car. I have returned everytime to Jarrett to have it serviced because the staff is so welcoming, friendly and helpful. I was very impressed when purchasing my car how helpful all the staff was and thank you all so much.

Diana the Mustang Girl

Aug 31, 2015

I dont know where to begin! I became a customer of Jarett Gordon Ford Davenport in November of 2012 when I bought a 2013 Mustang, I am very picky when it comes to being treated like family. This dealership won my heart, from the begining to the end I always leave smiling and SATISFIED. I then leased a 2015 Mustang and again I was delighted with the treatment from the Sales Team to the Service Team, they always make sure that everyone is Happy. I would like to THANK Ed Sovis, Nelson Centeno, Jennifer, Albert and Xavier. I am extremely delighted and I will keep driving 50 minutes just so I can feel warm and welcomed. I am ready for that GT you have in the showroom;-)))

dennisjac

Jul 1, 2015

Our experience at Jarett-Gordon Ford in Davenport was excellent. Our salesperson Wesleywas very knowledgeable on all the cars we looked at. We bought a Explore and a very satisfied.The paperwork and closing on the car went very smoothly and the employees were wonderful. Thanks again Wesley

nicolegentile1

Jun 30, 2015

I've recently bought 2 cars from JARRETT-GORDON FORD and I can absolutely say that I am totally satisfied. Ryan and Will showed me great costumer service, they literally took a great deal of time out of their day to help me and my family. They set us up in some outstanding vehicles and were extremely helpful, polite and kind. I would definitely refer friends , family and other costumers to them. I give Ryan, Will and the entire JARRETT-GORDON FORD FAMILY a 5 star rating. WONDERFUL SERIVCE!!!!!

Ryan, Will

Jun 30, 2015

I've recently bought 2 cars from JARRETT-GORDON FORD and I can absolutely say that I am totally satisfied. Ryan and Will showed me great costumer service, they literally took a great deal of time out of their day to help me and my family. They set us up in some outstanding vehicles and were extremely helpful, polite and kind. I would definitely refer friends , family and other costumers to them. I give Ryan, Will and the entire JARRETT-GORDON FORD FAMILY a 5 star rating. WONDERFUL SERIVCE!!!!!

Ron lund

Jun 24, 2015

I went into the dealership for my 20,000 mile checkup.in the driveway I was greeted by a service representative who took my keys and advised me to make contact with a representative inside. I did and told him what I needed. He looked up my name and advised me I had a free oil change and that would include a free tire rotation. In about 35 minutes my car was ready and I was on my way. I thought that was very nice that he informed me about the free tire rotation was included with the free oil change. I've been to many auto service department and I'm not sure any of them would've done that. This is the third Ford that I've had serviced at Jarrett Gordon Ford and I've always been treated courteously and quickly.

Meade

Apr 10, 2015

I took my son's SUV into get a simple oil change. The tech came out with the air filter torn in two pieces and said I need a new one. No on has touched the air filter since the last oil change except Jarret Ford Service techs. Hmmmm suspicious? When I told them I would get one myself and replace it they decided to unplug the air sensor. I drove from my friends in south Winter Haven to the Ford dealership with out the SUV having one issue. As soon as I drove off the lot it was chugging a little and actually died when idling at a light. That is dirty business....did they think I wouldn't have another mechanic look at it. AVOID DOING BUSINESS WITH JARRETT FORD they are all about breaking your car so they can make more money off you, Its almost bait and switch...get you in for a cheap oil change, but you need $100's of other work done as well..

DS04631

Mar 18, 2015

Not enough incentive from seller to potential buyer. Bare bones facts did not get me to go to the showroom. Disappointing.

Lacey Wilkins

Feb 26, 2015

I was very informed the whole time I was at the dealer! I went in there and let them know I had bad credit and they were able to help me finance a brand new 2015 Ford Fusion. Everyone in the dealer was friendly, and they kept me informed throughout the entire process. I've recommended this dealer to 3 people so far, and all of them have been able to buy as well! Highly recommend them!

bobkatgifts

Jan 5, 2015

Many dealers brag about how easy they make the buying process for a new car, yet few actually deliver on that promise. Our experience with Jarrett Gordon Ford was definitely enjoyable. Even though we gave them a lofty price target (new car price minus trade-in value), they delivered. But the thing that really set them apart was the service "after the sale". A few days after the sale, we had an issue that the salesman did not have the authority to resolve. He immediately put us in touch with the General Manager, Nelson. We have dealt with many car dealers over the past several years and can honestly say that we have never met a dealership so quick to address our concerns and get them fixed. This is the sign of a dealership and management that genuinely cares if you buy a vehicle from them.We encourage anyone that is looking for a new Ford vehicle - put Jarrett Gordon Ford on your "short list".As for their service department - we have used them several times before and always been happy with the speed and professionalism of the work.

LovFord

Jul 8, 2014

I have been a customer for years and so has my whole family....this is a place that has gotten it right! From fast customer service to the owner shaking your hand you feel nothing but welcome. I will be coming back for years to come.

J. Darrell and Elizabeth Kirkland (Betsy)

Mar 28, 2014

Nothing but great things to say about our truck buying experience at Jarrett & Gordon Ford...This was the fourth vehicle we have purchased from Jarrett Ford, and it went through without a hitch... We wouldn't even consider going to another dealership. David Carrion was our salesman, who although new to the Jarrett Gordon family worked hard and long, and even came in on his day off to make this transaction happen for us.... I shall pass his name on to anyone interested in a car purchase... And even though it had been 10 years since our last car purchase, the general manager Nelson Zenteno, who had been our salesman on our last car, came out when he saw us just to say hello... We were totally satisfied with the staff at Jarrett Gordon Ford in Davenport and know that you will be too...

Paul F

Mar 6, 2014

Friendly and courteous staff and sales personel. Explained what I was looking for and was peased to find they had what I wanted in stock. No pressure no double talk. A pleasant buying experience Many thanks to our salesman Raymond Lowry for taking the time to explain and answer all our questions.

Martin

Feb 15, 2014

We recently purchased an used Ford Focus Hybrid from Jarrett Gordon Ford. Our sales rep Paul and John were great and the entire process went very smoothly. We will gladly purchase another vehicle from them in the future.

66ajdj70

Dec 18, 2013

Good sales and service personnel. Very helpful with both the sales and service dept. The workmanship is very good and I have little concern with their work.

Jll74

Nov 16, 2013

I have purchased 4 vehicles from Jarrett Gordon Ford and have always had wonderful experiences. They have a friendly staff that go above and beyond to help you.

Jll74

Nov 16, 2013

Just purchased my 4th vehicle from Jarrett Gordon ford. Best dealership I have ever dealt with. Pokey is the best salesman there is. He listens to your needs and does everything in his power to exceed your ideas! Great experience every time.

Maria Potekhina

Nov 16, 2013

Bought my Mazda there 2 weeks ago.It was a pleasurable experience!Friendly and professional staff.Xavier was my agent.He made paperwork process super easy and fast. Love my car.Really well priced.Recommend Jarrett Gordon Ford to everybody!

Sam0123456

Sep 21, 2013

We traded in our navigator for a used explorer. Pokey was our sales man. I told him how much I wanted for a trade in and how much I wanted to pay for the explorer and he came back $1,000 under that number. Great honest people up there. I will be buying all my Ford from Pokey at Jarrett Gordon Ford in Davenport Florida

Sam

Sep 21, 2013

We bought a 2011 explorer. Pokey was our sales man. Told him how much I wanted to pay out the door after taxes fees and all that other stuff. He came back $1,000 cheaper. Best experience I have ever had at a big dealership. Pokey even filled the explorer full of gas and bought us lunch. Doesn't get any better than that!

Bob and Eileen

Sep 10, 2013

We recently purchased a 2013 Ford Edge from Jarrett Gordon Ford in Davenport. We were very, very pleased with the entire experience. Wes Crouch, our Sales Consultant, was very friendly, helpful, and professional throughout the purchasing process. Oliver Howard, the Business Manager, was also very professional and helpful - he made completing the paperwork almost a pleasure. We are very happy with our new Edge, and we are more than grateful to Wes and Jarrett Gordon for the great deal and wonderful treatment. They are clearly the best dealership we've seen in the Orlando area, and we would unhesitatingly recommend Jarrett Gordon - and Wes - to everyone!

csboyer

Sep 9, 2013

My experience with Jarrett Gordon was excellent. Paul is a great salesman and James is awesome. The whole staff was very friendly and helpful. Will use them again.

Supercomp1

Sep 3, 2013

Ray was the most helpful car salesman I have ever delt with. Answered all questions and NEVER pressed or pushed like other dealers. We will never go to any other dealer again. Thanks again Ray and Jarrett Gordon

philt

Sep 3, 2013

Called to make sure the truck was still there and it was. No tricks or gimicks like manditory Scotchguard were used. Smooth purchase with no delays other than what should be expected on any sale where the Government has interest. (Tag, title, etc.) Much better than the Mercedes Benz, GM and BMW dealership treatment I've had. I'm sure I will use them again .

ozrocky

Aug 30, 2013

My experience was refreshing. I was surprised not to be bombarded by the sales people when I arrived. I had been looking at new cars for about 3 months. Other dealerships seemed pushy. Ray was most helpful and knowledgeable about the Fusion that I was interested in. The whole process from start to finish only took about 2 hours. No hassles. Oliver was a pleasure to work with on the finance part. I would recommend this dealer.

Vicki & Bob Carlson

Aug 30, 2013

My experience, and my husbands in purchasing our 2012 ford fusion was very smooth. Terri Himes our sales person was excellent, both knowledgeable and helpful. we would highly recommend this dealership to everyone. Sylvia in finance was informative and easy to deal with.

butthead6

Aug 26, 2013

Paul is very knowledgable and worked with us to close the deal. He followed through to make sure we were satisfied. very happy with the truck

MominHeels

Jun 10, 2013

The integrity of this dealership is superb! They make the whole new car buying experience about 'you' and what 'you' want out of a deal. All the pricing and information is presented in an upfront and easy to understand manner - no hidden fees here! This dealership treats you like family and not like just another commission!

Sadhia G.

May 9, 2013

Every one is super friendly and finance manager Silvia and her manager Paul are very welcoming and helpful. The place is nice and clean and the waiting area is clean they also have a mini theathre by the service side....very nice.

JRyley

Mar 1, 2013

Don't wast your time at any of the Jarrett Ford dealerships. I was trying to throw my money at them to buy a new car and instead got one of the absolute worst experiences for an attempt at buying a vehicle at Jarrett Ford in Davenport and communications with their sister dealership Jarrett Gordon in Dade City. Unprofessionalism at its worst. Salesman (Xavier) has zero product knowledge does not know how to treat and engage customers. While leading us to cars he actually walking in front of us and left my wife lagging behind. This and the exchange and the lack of courtesy in emails and the unprofessionalism to return a response of email with the "New Car Director" Michael Kline are all reasons to take your business somewhere else. I took their price to another dealer and got the exact price that I offered on exact color combination I wanted. Shows you I was not being unreasonable and was just actually offering Jarrett their advertised price on a different colored car. I got the exact same color and everything that Jarrett had but didn't want to sell me because apparently the thought that my offers were unreasonable (their price) and Ford might get to a point where incentives will help the "Value exceeded the price". Other dealership didn't think so and I ended up buying a new car that had just arrived off 2 days earlier and had not even been prepped. If Jarrett has the lowest advertised price, take it to another dealership and they will honor it as long as it is exactly the same equipped vehicle. I did and I am very happy. Night and day experience with the other dealership. Knew their product and was easy and they were willing to take my money. Only wished I had gone to the other dealership in the first place and saved me the aggravation. Did get a call from Mike and he apologized....after I sent him an email advising I would be telling others of my experience.

jryley

Feb 28, 2013

Don't wast your time at any of the Jarrett Ford dealerships. I was trying to throw my money at them to buy a new car and instead got one of the absolute worst experiences for an attempt at buying a vehicle at Jarrett Ford in Davenport and communications with their sister dealership Jarrett Gordon in Dade City. Unprofessionalism at its worst. Salesman (Xavier) has zero product knowledge does not know how to treat and engage customers. While leading us to cars he actually walking in front of us and left my wife lagging behind. This and the exchange and the lack of courtesy in emails and the unprofessionalism to return a response of email with the "New Car Director" Michael Kline are all reasons to take your business somewhere else. I took their price to another dealer and got the exact price that I offered on exact color combination I wanted. Shows you I was not being unreasonable and was just actually offering Jarrett their advertised price on a different colored car. I got the exact same color and everything that Jarrett had but didn't want to sell me because apparently the thought that my offers were unreasonable (their price) and Ford might get to a point where incentives will help the "Value exceeded the price". Other dealership didn't think so and I ended up buying a new car that had just arrived off 2 days earlier and had not even been prepped. If Jarrett has the lowest advertised price, take it to another dealership and they will honor it as long as it is exactly the same equipped vehicle. I did and I am very happy. Night and day experience with the other dealership. Knew their product and was easy and they were willing to take my money. Only wished I had gone to the other dealership in the first place and saved me the aggravation. Did get a call from Mike and he apologized....after I sent him an email advising I would be telling others of my experience.

tadabsba

Jan 20, 2013

Found the 2013 Fusion Titanium we were looking for when others said it was not available! Great Team to work with! Thank you! The whole deal only took a few hours to work out and we got everything and then some included with the deal.

Dave & Tracy Adams

Jan 20, 2013

When other dealerships told us that the 2013 Ford Fusion Titanium we built online could not be found, Jarrett Gordon, was able to locate one, bring it to their dealership and have us in it within 3 days! The sales process was very easy and Paul Drummond is a great / honest salesman! Those words do not usually go together but he fits the bill. Thank you for finding our car and thank you for making the whole process smooth and easy! Will definitely buy from Jarrett Gordon again! Thank you!at!

super

Sep 1, 2012

Went to test drive a used ford focus. when I arrive focus was not available. Yet its still on line as on there lot. Sales rep was a nice guy. not the person I made appt. with

Jimmy

Jan 28, 2012

My family has purchased numerous vehicles from Jarrett Gordon Ford, I wouldn't do business anywhere else.