Used Cars for Sale at Infiniti of Warwick in Warwick, RI

Campos family

Aug 18, 2015

Ryan made the experience so easy and fun. He was very informative, patient and helpful.

karina

Aug 18, 2015

Today August 18,2015 I decided to get a car , you can say.... a little out of my league.. my sales rep Ryan didn't ever make me feel like it throughout the whole process. He helped me get into the car I wanted and a price range perfect to what I was looking for . The business manager also helped 100% to get the numbers I need and wanted. I had a 2006 Avalon and left out of inskip with a beautiful 2009 infiniti made perfect for a princess. I couldn't be anymore happier! and with a baby on the way I couldn't feel any safer bringing him into the world . If your looking for a car Ryan is more than qualified to help you get what you need, what you want , when you want it!!!! $igned a happy customer

Kerry Perkins

Jul 30, 2015

A great buying experience! From the purchasing documents to familiarizing me with the features of the car. Friendly, efficient staff. I highly recommend Infinti of Warwick!

Yulisa

Jul 24, 2015

Great services and well accomplish by Ryan Waskewicz. He work into he got my daughter into a car she want and with good payments

steve

Jul 14, 2015

Purchasing here was the smoothest and easiest car buying experience I've had. Ryan and Mike were great band provided valuable advice

danielle

Jul 9, 2015

Ryan was awesome!!!!! Thanks so much. Easy process and super nice

Rick Myshka

Jun 5, 2015

Went looking to trade in my Volvo C30 to lease a 2015 Infiniti Q40 with all the bells and whistles. Dan Ferdinandi (Sales Consultant) and Michael Masciarelli (Sales Manager) worked with me to get what I wanted for the trade and get me into that Q40. They were great, I highly recommend checking them out before you go anywhere else, this was the easiest, no pressure, buying experience I have ever had! I will definitely be back to lease another, without a doubt. Thanks Guys,

Gary A

Jun 3, 2015

I took my car in for an oil change but unbeknownst to Infinity of Warwick I had been spying on a 2011 Toyota Venza on their lot. I mentioned to Kristen Marovelli (who also gets an A+) that I wanted to see a car on the lot, and she put me in contact with Steven Romjue. Kristen joked that "he was the nicest person on the lot" which could very well be a true statement. I let Steve know I had been looking at the car and told him I already had a price in mind prior to driving it. Before I arrived at the lot I had been making lots of calls and that same speech would get me a defensive answer. Steve simply said well lets take a look at the car, let me know your thoughts and we'll see what we can do. From there it was a lot of bad back and forth jokes (we actually were having a bit of fun) while inspecting the car. Once I found the car to be sound, I made the offer and without pressure (and only one back and forth walk) we made the deal. Afterwards I was sent to Brenda Proulx and again I was presented with a nice low pressure experience. Brenda actually saved me money by presenting me a financing offer I hadn't thought of. The whole experience was awesome. I'll be returning for service and will look to their lot again when the need comes up in the future.

Nicholle

Apr 29, 2015

I was shopping around for a used all wheel drive vehicle. I went to Infiniti of Warwick where I fell in love with a 2007 M35X. Steve Romjue assisted me in my buying needs. He was very friendly and knowledgeable of the vehicle. The greatest thing about this dealership was I didn't feel pressured like you do at other dealerships where they all smother you when you walk in. After buying my M35x, Steve followed up with me to make sure I was completely satisfied with my experience and my vehicle. I would recommend anyone I know to this dealership and highly recommend seeing Steve, you won't regret it!

Steve D

Apr 29, 2015

From the minute I entered the dealership to the time I left the Buying experience was excellent. My salesman Steve was fantastic! He was out in the open with everything from the start. He took his time with showing me the cars I was interested in and was extremely knowledgeable with the cars. The entire process was extremely fast I couldn't believe how well everything went, its the best car buying experience I have ever had at a dealer as I have bought many new and used cars. Brenda the finance manager was excellent as well, she got me and awesome finance rate on my car and had all the paperwork ready in a timely manner. She explained everything clearly, as we all know we can get nervous seeing all those numbers Once I purchased the car and went to pick it up, Steve showed me around the dealership and to service to setup my first appointment. He then showed me everything about my new car as being a former owner of an older G35X i already knew a lot as there were many new features to my new G37X. Steve called me to check out how everything was going with the car and of course all is well. In closing I would just like to thanks Steve and Brenda as they are a credit to the dealership! Thank you everyone for a great car buying experience all the way around A+++

JSylvia007

Mar 26, 2015

I traded in my 2007 Mitsubishi Eclipse GT for a 2011 Infiniti G37xS AWD and it was an awesome decision made with awesome people. Absolutely love these guys (and girls)! Easily the best buying experience I've ever had. Brenda Proulx and Paul Mcatee were awesome. From the test drive to making the deal, to signing the paperwork, the whole thing was awesome. Very low pressure. They want to sell cars, and they want repeat customers and it showed in everything they did. I'll certainly be back when its time for my next one!

Happy Car Buyer

Jan 30, 2015

Our experience was truly outstanding. We worked very closely with both Brenda Proulx and Steve Romjue. Both of these individuals were professional, engaging and delightful to work with in every regard. They made the transaction happen, worked hard every step of the way, were extremely responsive and stay focused on our needs from first contact through vehicle pickup. Brenda set up the financing quickly and efficiently and helped as through it every step of the way. Steve was totally knowledgeable about the vehicle in virtually every aspect and oriented us to it quickly and comprehensively. I am 59 years old, have purchased approximately 20 cars in my lifetime for myself and family (approximately half of which were upscale vehicles (Mercedes, Lexus, etc.) and this experience was the absolute best ever. Although we live in the Hartford, CT area, we will not hesitate to come to Warwick going forward for future car buying needs.

franj

Jan 27, 2015

the building was very clean and professional looking. was greeted very warmly upon my entry of the area. customer service/finance was very helpful and thorough about explaining all my options. they even stayed late during a storm to ensure that i got to drive my new(er) SUV home. GREAT JOB!

AJ

Jan 15, 2015

Excellent.......Beyond Expectation........Customer Friendly.....Paul is awesome.....

GregF

Dec 15, 2014

Times have changed for the better. I normally scan the web for the best deals, always expecting for the nice dealership to be priced high. The last car I bought, I flew to 500 miles to get it in Philadelphia. I found that my buying experience with Inskip Infinity to be the easiest I have ever had. I paid a fair price for a pristine Infinity M37X certified car with low miles. They gave me a very good value on my trade even though it was not perfect. My salesman Steve Romjue was no pressure, had the answers and helped get me into the car that I wanted in less than a couple of hours, he followed up after I left the dealership to make sure that everything was perfect. What a delightful experience.

Dan Driscill

Dec 15, 2014

I love my new QX60 and Steve Romjue was a pleasure to do business with. It was honestly the smoothest auto purchase I've ever made. Steve listened carefully to my needs and worked patiently with me on several options with absolutely no hard sell or bum's rush to make a decision. I felt confident in his expertise and trust that I'll be well taken care of by the Infinity of Warwick team based on my experience. I will certainly recommend to my friends and family!

redsox1230

Nov 26, 2014

We live northern mass and just bought a used Infiniti from Ryan W (really long last name). He was a great guy and can't wait to see him again in 4-5 years. He had all the answers and the process was very fast and easy!!! Everyone should ask for him if they decide to stop by. Inkip is very big and kind of overwhelming but he definitely sold us and the product

Gloriane MD

Nov 25, 2014

Steve Romjue made my car buying experience effortless. He was very courteous, professional, and listened to my needs. I would definitely recommend him to any of my family and friends. Till this day he still speaks to me in the service department and offers his help . I know with any future questions I may have , his number is in my contact list and he will be thereto help. Its comforting knowing you always have support.

Yunika Presson

Nov 25, 2014

I had a wonderful experience with Steve Romjue at Inskip Infiniti. My husband was at the end of the his lease and Steve was able to get us to where we wanted to be. There was no pressure at all. Upon delivery he stayed late and patiently taught me about all the bells and whistles despite my two kids making a ruckus in the back. We will definitely be back when my lease is up in the spring!

Jeremy George

Nov 15, 2014

I had a great experience making business with Mr. Steven Romjue. He showed on of the best and reliable cars and he process of getting the car took shorter time than expected. I would recommend anyone will to buy a good car because they have reliable cars and SUVs. Ask for Steven Romjue and he can help you in picking the right car for the right price.

Rob

Nov 15, 2014

Easiest car I've ever purchased. Steve Romjue was great to work with. He was friendly, not not at all pushy, and very knowledgable. There were a few things I wanted taken care of prior to picking the car up and Steve was all over it. Brenda was also great to work with regarding paperwork, etc. Overall, a very pleasurable experience!

Walter

Nov 12, 2014

Bought a new Infintiy about 4 months ago. The sales process was great with Steve Romjue and he called us a few times after the car was delivered to make sure we were all set. We brought it in for the first service and there was not charge. The service department was very accomodating. After the service we had a few questions about the technology and Steve walked us through it one more time.

Stenochick

Nov 11, 2014

Love my car, and I think Sal is a huge asset to your dealership. He treated us fairly, with a nice sense of humor, and he has excellent knowledge of the product. We also feel we got a good deal on the vehicle, and received a fair price. We definitely will do business again should we be in the market for another car. The only thing we didn't like was the pre-installed LoJack. It turned out it wasn't on the car by mistake, and I opted for the wheel and tire package as a swap since I had already paid for the LoJack. LoJack should be a customer choice, not a mandatory add on on a used car. I would understand that add on for a lease vehicle as the company would be trying to protect its property, but I don't think it's appropriate with a used car sale.

Mike

Nov 8, 2014

Steve from warwick infiniti was friendly knowledgable and did not use pressure sales techniques that so many dread. I'm happy to recommend him to others looking for an infiniti and would gladly do business with him in the future. Thanks again

Matt A

Jun 14, 2014

Very positive experience. A relaxed shopping environment and a good inventory (and website). No hassles and no surprises. David was thoroughly knowledgeable about the car and its systems. It felt more like buying from a friend.

BR

Apr 20, 2014

If you are looking for an Infiniti go and see Mike Remy. He is great to work with I just picked up my new Q60 this week. He went out of the way sending me pics of the car when only stock pics were online, he does not put pressure on you to make a purchase. Brenda in finance is great taking the time to go over everything and all protection plans that are offered.

Viet

Mar 31, 2014

Purchased a car from salesman Steven Romjue and was very satisfied and please with his services. He made the stressful process of buying a car seem like a breeze and was never at any point pressured in the process. Very knowledgeable salesperson showing me the ins and outs of the car. Would Reommend this dealer to anyone looking for an infiniti!

Josh

Mar 20, 2014

Extremely positive relaxed experience. No games, straight forward. Will buy my next car from them too! Recommend to my family and friends.

Harley

Mar 12, 2014

great overall experience, I told Steve want I wanted in a vehicle and he knew exactly what to show me..... Great experience all the way around from sales to the great financing.... Look forward to my next car purchase...

edfromconnecticut

Dec 7, 2013

Very positive purchase experience. Both Dave and Brenda were very knowledgeable and helpful throughout , from the test drive to the final paperwork.

Jenn

Oct 15, 2013

Very satisfied with this dealership! Very friendly professional and knowledgeable!!

NIKIAN90

Sep 16, 2013

I would like to thank Steven Romjue at Infiniti of Warwick for helping me with selecting my 2009 Infiniti G37 Coupe. He was very helpful and worked really hard to help me purchase my car. The service was great and I'm so happy to be driving my beautiful Infiniti. It was what I wanted and more.. Thanks again for your service, Nicole Anne

LovingmyFX

Jul 1, 2013

My experience was amazing!!!! Mike Remy is an outstanding sales person, very courteous and knowledgable. Brenda in finance was very nice, very informative, she took her time to explain everything to us. There are no words to describe my experience... Above 5 stars!!!

Annodowd

May 5, 2013

After i informed this person of a lower price he told me to come in and we could talk he wasn't in the habit of making deals over the phone.I told him my offer from another dealer he told me be leery it didn't make sense when i got there he was rude crude and ignorant.Then told me he was talking about another car which was not true he knew the car i was inquiring about.I actually drove 115 miles to another dealer to purchase another vehicle.I hope I never have to deal with this person again on any level.

Jake66

Apr 28, 2013

Mike Remy is a great salesman got the job done professional manner and finding the right car for my budget in a straightforward no hassle approach. Mike knew the product and was easy to deal with. Great car great service !Thanks Mike !

Car lover

Oct 5, 2012

I had a great experience in buying my new car from Infiniti of Warwick. I felt that they were watching out for me and my concerns throughout the entire process. Also, I felt that I had been given all the information and financial options to make an informed choice. I'm very happy with my new car and would wholeheartedly recommend them to anyone looking to buy a new car.

MazdaRob

Jun 24, 2012

I travel from Connecticut just to get my wife's 2008 G35X serviced at Inskip Infiniti. I have only been there twice for routine maintenance... I was assisted by Ron during my first visit and by Kristin for my second visit. Ron and Kristin are both top-notch professionals. They are both very courteous and knowledgable... they don't oversell any services either. In fact, they've been very helpful to help me plan which items should be serviced--and when.The service fees have been reasonable and the work has been outstanding. My wife always has a renewed peace of mind after Inskip services her '08 G35X.

Rlopezfx45

Nov 22, 2011

First, I walk in and meet mike l. Great salesman how work with me all the way. I was very clear that I was out of state and willing to go back with no car. But if he was able to negotiate I was also willing to make a purchase. He took me serous. And after a few hour we finely made a deal. I purchase a 2005 FX45 that was register and transfer all by the dealer, my plates ware mail to me ON TIME. With no problems at all. He went above and beyond to make sure that I left happy and with no regrets, he is a great asset to your team. THANK YOU MIKE.

Sunbear01

Oct 27, 2011

Great overall experience. Exceptional service by Mike Remy to help close the deal and deliver the vehicle. I spent 3 weeks negotiating with other dealers over price , service and trying to be sold something I didn't want. At Warwick Infiniti, Mike had me in and out in under two hours with the car, price and extras I wanted.... Highly recommended, great buying experience. I drove 60 miles to another state to buy this car....worth every mile of the trip....did I mentioned they even delivered the car to me? Perfect!!!

gianbrosco

Aug 30, 2011

First, we were very candid with Michael that we were out-of-staters looking to test drive cars and that we lived out west. If the numbers were right, we'd make a purchase but were still deciding between Lexus and Infiniti. Michael could not have been more gracious to me, my wife and my children. He was infinitely patient and kind and reflects well on the Infinite brand. We eventually leased an infiniti G37 atour home in Las Vegas, where the price was impossible to beat.

wilfredomrivera

Aug 17, 2011

After a weeks of searching for a car I was able to purchase a 2008 infinity G35x at Inskip Warwick Auto Mall. My expereince with this dealer impressed me not only for their "Proffessionalism". But, for the integrity that we recieved with "Carlos Lizardo" the salesmen who ushered us through the entire porcess. In all honerty, i felt that Carlo's success as a salesmen are combinations of being a businessmen, an advisor, and most of all friend, who want the best for you. Inskip is the place to go if you want to but a car not just from a professional, but a friend.

slonkart

Aug 15, 2011

Ryan Kane and David Wagner were very professional, never pushy and allowed the vehicle/product to sell itself. In addition Ryan allowed me to negotiate via e-mail and never pushed me for a deposit or to be face to face in order to make a deal, treated us with respect and dignity.

PAlbertsen

Apr 24, 2011

We have a 2001 QX-4 that has been great and is working its way through the family.I haven't been fond the the recent designs, but decided the check out the new QX-56.It is based on the Patrol, a full sized SUV, presently only available in Japan. I generally put car shopping somewhere in the neighborhood of dental surgery. However, Mike Remy made the experience outright enjoyable. His no pressure, informative, and gregarious style made the experience actually fun. Of course, he did have a quality product to sell, and the QX-56 had everything for which I was looking.I checked out the Lexus LX-570, Cadillac Escalade, Porche Cayenne, and Audi Q-7. The Infiniti had all the room, horse power, fuel efficiency, and bells and whistles without being over the top. After two weeks of bouncing around between dealships, I even developed a true appreciation for the efficient body style. I am 6'2"and 215 lbs. The QX-56 is comnfortable for me and my 6'3" son can hang out in the back seat with plenty of room for him, the dog, and the Play Station hook-up. It has a great sound system with XM and direct iPod or iPhone connections. All of the controls are intuitive and easy to reach.

ka818

Feb 26, 2011

Let's face it, we all know the dreadful feeling of having to walk into a car dealership! On our first visit to Inskip Infiniti, we met David Wagner, the salesperson whom we bought our FX from - the dreadful feeling quickly disappeared! David was very knowledgeble, down to earth, eager to please, and patient. We first met David in June 2010 when we thought we were ready to buy our FX. He was very accommodating (staying late to answer our questions, multiple test drives, the list goes on!)and a joy to work with. We had some very technical questions relating to the AWD which he worked quickly to get us answers to and even introduced us to a service tech so we could get more information to help us make a decision. We decided on the FX and then decided it wasn't the right time for us to make this purchase.We revisited the idea of purchasing in December 2010, but by then there were no more 2010s left. We started over looking at the 2011. David was just as patient with us as when we first met him. Finally,9 months after first meeting with David, we made the purchase in February 2011. David continues to be very responsive in answering our calls/emails even after the sale. We highly recommend that anyone going to Inskip Infiniti ask for David Wagner- by far, the best salesperson we've ever dealt with! We also must mention the rest of the team at Inskip Infiniti. We stopped by on days when David was off and there was always someone ready and willing to help us in his absence. None of them were pushy, just relaxed and helpful! On a few occasions, we had the pleasure of speaking with Manny Tavares, the general manager, and it quickly became obvious why this sales staff is so friendly, eager to please, professional and knowledgeable. They are truly a reflection of their management! We highly recommend Inskip Infiniti!

weld0

Feb 24, 2011

After reading the current reviews on the leading full size luxury SUV's, I found that the QX was leading the pack. I made my initial call to inskip to see what they had in stock. My call was answered by Mike Remy who was very pleasant to say the least. The conversation convinced me to visit the dealership. Mike was just as pleasant in person as on the phone. A low preasure pleasant salesman is an excellent start to a vehicle purchase. My family was very comfortable in dealing with Mike as he was very helpful and patient. Mike answered all of our questions and when he couldn't he excused himself and promptly returned with an answer. We were both impressed with the QX and our sales person so the decision was easy. After deciding to purchase we were introduced to Terra in finance. This was an equally plesant experience. Terra was very nice and even took time on her day off to come in and complete my paperwork. Two very nice and easy to deal with people. The QX is a beautiful vehicle and could sell itself, but if I was unable to deal with the right people I would have easily left and purchased elsewhere. An overall great experience!

sbotwick

Feb 24, 2011

This is my second Infiniti purchase from Sal Hansford at Inskip. Sal is nothing less than wonderful! Fair, accomodating, friendly and a pleasure to work with! No uncomfortable sales pressure ever. Look forward to my third Infiniti purchase in the future!

CD1976

Feb 24, 2011

Overall, a very good experience. The dealerhsip was freidnly. They only performed the service I asked them to address. Further they did let me know about possible additional maintence on the car that might be needed soon so to make sure it was not a surprise the next time i come in for a regular service.

jrparquer

Feb 22, 2011

This was my first experience purchasing a vehicle from Inskip, it was not my first experience dealing with the dealership. I had my previous vehicle Q45 serviced there and was extremely satisfied with the customer service I received from Kristen Marovelli, it was the primary reason I sought to purchase a used 2007 M35 from this dealership. I was thoughly satisfied, although not surprised by the attention to detail, knowledge and customer service I received from Sal Hansford. I look forward to continuing my relationship with this dealership in servicing my current vehicle and also in purchasing vehicles in the future. This is primarily due to the excellent customer service provided by Kristen and Sal.

angelina02908

Feb 21, 2011

1/11/2011- We purchased our Infinti from Mike Remy, he was very nice and helpful and very patient with us, felt very comfortable dealing with him, the whole Infinti team was great. I wouldnt go anywhere else by but Inskip we have purchased 5 cars from Inskip

btalton

Feb 21, 2011

My experience with Inskip Infiniti was as good as I could imagine. I purchased a certified 2007 G35x that was in perfect condition, as if it had never been pre-owned. Although the car has the ability to sell itself, Mike R. provided me with an unbelievable buying experience, providing me with all the necessary details, answers, and dedication to make sure I got just what I want. Mike and the Inskip team make you feel like a valued customer and guide you every step of the way to make sure your purchasing experience is as good as possible. I highly recommend purchasing an Infiniti car, especially through Inskip Infiniti.

AAnderson123

Feb 18, 2011

What Mike was: incredibly knowledgeable, courteous, and friendly.What Mike was NOT: pushy, condescending, aloof.I had a wonderful experience at this dealership and would highly recommend to friends and family. Actually, I already have recommended it.

KevinRI

Feb 15, 2011

I was very happy with my experience at Inskip. Mike R. (The salesperson that I worked with) was exceptional. He was professional and curteous. I liked him much more than the sales staffs at the other dealerships that I went to. The whole Inskip team made my purchase of a new 2011 Infiniti easy and hassle free. They were all very helpful with the extensive paperwork and with providing clear explanations and information to all of my questions. I was also very impressed with the tour of their facilities/service department. I have already recommended them to friends and family.

JoanHC

Feb 14, 2011

I had a very good repeat experience with Inskip Infiniti. This is my third Infiniti, and my only complaint is that Infiniti stops making my model. I had not worked with Sal Hansford before, but appreciated his careful assistance and attention. Great job!

BonnieH

Feb 10, 2011

I love Inskip, I would not take my G35 anywhere else. Kristen Marovelli is the best, she is always courteous, friendly, helpful, and knowledgeable. She is the biggest reason I keep returning to Inskip. Whatever the problem or questions may be she always resolves it fast and with a smile. She has always went above and beyond for me and I really appreciate the excellant customer service. I would highly recommend Inskip.

jenfantozzi

Dec 25, 2010

The service and overall experience was nothing short of spectacular...and the credit can only go to Kristin Marovelli. She is not only incredibly friendly and courteous, but her knowledge is second-to-none. A true asset to the firm, she is the reason why I will continue to call on Inskip Infiniti for all of my service needs. Thank you!

Marc2007M35x

Dec 23, 2010

Exceptional team of professionals at Inskip. I bought a 2007 M35x in October. I have had the car serviced at Inskip since the purchace of the vehicle. Each time Kristin M and the service team have surpassed my expectations. An Infinti loaner car has always been made availabe and ready for my use. I don't know if all Infiniti dealers offer Infiniti loaners, but I love the fact Inskip does. The Inksip service area is imaculate. Just drive in front of the service door and then drive your car right in. No waiting. Service staff ready and available to greet you and get you on your way. I have owned many vehicles over the years and have never found better service than at Inskip! Inperson or over the phone Kristin (my service advisor) has been phenominally pleasent. Kristin has always answered or has been able to get the answers to my questions. Recently, the CD player recently got "jammed" and wouldn't work. I called Kristin and she ordered a new CD player. Kristin called me when the new one arrived and scheduled a time for me to drop the car off. Waiting for me the morning of my appointment was Kristin, pleasent and smiling as she always has been and waiting out front is my Infiniti loaner. I was on my way in just a few minutes. Each person from the sales staff to the service staff have won me over. I highly reccommend anyone who may be looking for Infiniti to seek out the team at Inskip. I doubt, you will find a more customer service driven team of professionals.

sheggelke

Oct 19, 2010

Overall experience was great! This is the fifth Infiniti we have purchased from Inskip and have dealt with Sal for ten years. No pressure & they try to make the right deal from the start. Service department is a pleasure to deal with and never have any issues with appointments or getting a rental. The best Infiniti dealer in New England!

providenceleaf70

Sep 22, 2010

The sale was fantastic. I was treated professionally from start to finish. I was greeted and felt welcome by everyone during the sale. This is my 2nd Infiniti that I have purchased from Inskip. I would definitely recommend them to all my friends and family.

jbdesign

Sep 22, 2010

I couldn't get the deal I wanted in Massachusetts, so I went to Inskip to see what they could do for me on a lease. My salesperson Victor was very informative and spent plenty of time with me to fit me into the car I wanted. He & Manny worked the numbers and we made a deal. Victor was aware that I was also looking at Audi, yet he went through the sales process without any pressure. A very professional approach and additude. I'd go back in a heartbeat. I'll be certain to recommend this dealership to my family & friends. The paperwork was very smooth and stress free. The young lady that prepared the paperwork went through the process explaining everything and in a reasonable amount of time.

dmurphy

Aug 18, 2010

Both Ryan and Nelson were fantastic. Very friendly and helpful but not pushy like in a typical new car sales scenario. Nelson took a lot of time to go thru the car and explain how everyhting worked with us. Ryan was great during the negotiation process.

lawson561

Aug 17, 2010

Our second time buying an Infiniti from Sal at Inskip. In addition to the Infiniti proving to be a superior product, we returned because of the excellent experience we had on our previous purchase and the great customer service from the dealership overall since then. Sal, Terra, the Service Department and the overall management team are focused on providing long term customer service, not just on making a sale, which is why we are return customers.

elpibe10

Jul 14, 2010

Victor and Manny did a great job listening to what I was looking for and identifying the vehicle I was intereted in leasing. Once they realized that the exact car was not part of their current inventory, they did not push for me to take something that was available, but rather went out of their way to find the perfect car and transfer it. They were excellent to deal with throughout the entire process and followed up with me to ensure that I was happy with my purchase and had no issues or questions about any of the car features. I love my Infiniti and would highly recommend Inskip to anyone looking for a car.

kgaugler9

Jul 9, 2010

Dealing with Inskip Infiniti was a pleasure. I first contacted them through the internet and Nikole helped to set up a test drive of several other 's as well. Wayne (David) was wonderful. I am extremely happy with my 2010 G37x. Everyone I dealt with at Inskip Infiniti was a pleasure to deal with. I would highly recommend Inskip Infiniti to anyone looking into a sport-luxury vehicle. I could hardly believe this was a car dealership...

ebrastow

Jun 27, 2010

I've bought and leased many new cars over the last 20 years. In my search for my latest car, I took the 45 minute hike from Massachusetts down to Inskip Infiniti. While there looking at inventory, I was so impressed with the sales team and the way they operated that instead of going to my local dealer and telling them to trade with Inskip for the car I wanted, I made another 45 minute trip back to make the purchase (lease.)Matt was fantastic at answering questions without pressure, and was the key reason I kept going back to work with Inskip. Typically, the further you go along in the car buying process (sales manager, finance manager, general manager,) the more serious and rough-and-tumble the people become. But not at Inskip. Ryan, Tara and Manny were all so professional yet warm, and I can tell you, I was NOT an easy customer... I definitely challenged them, and they met my needs with kindness, a smile, and quite a few laughs :)Thanks guys.... I can't recommend Inskip enough!

dclewis

Jun 9, 2010

low pressure but informative price was clearly negotiated and test ride in car was excellent. the sales person brought the car to my home and was very helpful in explaining what I needed to know about the navigation system and the audio system. I felt confident that I could call him anytime with questions

geerap

May 13, 2010

I worked with Nelson Gonell on the purchase of my New G37X. I was looking at three different cars (VW CC and the Acura TL). Nelson talked me into the G37, and the more I drove and researched the vehicle, the more obvious Nelson's advice became. Great experience and after shopping around, Nelson did the legwork and got me to come back to the first place I drove the Infiniti. Low pressure and professional. Thanks Nelson.

fcporto

May 13, 2010

Excellent dealership to buy a car from. Very low key and knowledgeable sales consultant, Nelson Gonell, new everything about the car and answered every question. I had not even considered the Infiniti in my original list of cars, but that changed when I went to Inskip Infiniti.

rixpic

Apr 18, 2010

My latest experience leasing a new Infiniti G37x exceeded my expectations. SalHansford (Sales Consultant) and Manny Tavares (General Manager) dealt with my needs/concerns with empathy and laid out the whole scenario so that all aspects were under-stood. They went the "extra mile" to facillitate this deal and made me feel comforta-ble that when I left Inskip Infiniti the right decision was made. This was about as efficient a transaction could get on such a big ticket item.Everything was well-organized from the initial vehicle orientation to the test driveand finally lease negotiation. Inskip Infiniti doesn't just promise good customer ser-vice/satisfaction, they deliver from the actual sale and follow it up by servicing thevehicle through their very good Maintenance Department. Inskip Infiniti deserves the highest possible rating. Anything less would not bereflective of my dealings with this well-run operation. I anticipate a long and mutu-ally rewarding relationship. Infiniti and this dealer has the "right stuff". I enthu-siastically recommend this car and it's Dealership to anyone loooking for a fair dealon a luxury car with the least amount of hassle. Bravo! Regards, R.Kirkman

bja224

Apr 18, 2010

This was my first experience with Inskip and the Infiniti line and I will recommend both without reservation. Sal was everything I look for in a car salesman - knowledgeable, intuitive, patient and not pushy. He gave me all the time I needed, was extremely accommodating to my schedule and the dealership was extremely fair in their pricing. I never felt pressured, and I felt like I had a very good understanding of the car's features and its performance from Sal's overview. It was one of the best car purchasing experiences I've had ... and, by the way, I love my G37x.

rcosta

Mar 28, 2010

I had purchased my Infiniti G37X from another dealership but have it serviced at Inskip Infiniti. I have visited three times for routine maintenance and have yet to be diappointed. Number 1 fair price: Most high end dealerships have high end prices. Not this one!No fireplaces or fancy coffee, just a fair price! Number 2: Fast friendly service.. No pressure, no add ons, no you need this service or while we were looking you might need this.. Straight forward no nonsense but friendly. Number 3: you get done what you asked, service intervals as suggested by the manufacturer not the dealer. Finally! Number 4: This service advisor does just that, advises, is patient, and guess what says thank you and shakes your hand!Thanks Ron for treating me like a person and not a number!

freerhuguenot

Mar 28, 2010

Purchased my first Inskip car in 2002 (Infiniti I35) from Manny who was then a rather new salesman -he was a breath of fresh air compared to most car salesman. Now Manny is GM at Inskip Infiniti - not surprised, I'm sure it took him many hours at Inskip and much hard work. Since then I've purchased three additional vehicles at Inskip, two of which were not Infiniti's, but if not for my experience at Inskip Infiniti (Manny) and the excellent service department (Ron-Kristin) I would probably have bought elsewhere. The last car purchased was another Infiniti (back to where it all started), with Manny away on vaca Ryan and Sal put together the sale of my latest purchase. At Inskip they make their money but are willing to get to the bottom line without all the bullsh_t which I greatly appreciate. I'm back to having the new car serviced at Inskip Infiniti - now not to take anything away from Inskip Lexus service but the Infiniti service team is tops! In fact I highly recommend Inskip dealerships based on my personal dealings with the Infiniti, Lexus and Nissan dealerships. I am unable to speak for the other auto groups within Inskip but would imagine they probably aim just as high in customer service.

j42096

Mar 25, 2010

Ron and the crew are always there to meet your service needs. Inskip Infiniti remains a top choice for sales and service !They always greet you with a smile, make note of why you are there, and then proceed to make your experience the best that itcan be.

Block Island

Mar 25, 2010

I would recommend Inskip Infiniti ..The sales team of Sal Hansford and Ryan Kane did an outstanding job educating me about the infiniti experience..They were professional, fair and pesistent(not pushy). I have been driving Acura'sfor 12 years and have made the conversion to Infiniti.. The reason for my conversion is Sal and Ryan .. I know my purchase of the FX 35 premium with navigation was the right purchase for me.. I also know that Inskip will provide the service I am looking for in a dealership... Being is sales for over 20 years I have had some good and not so good experiences..I was rate my experience with Inskip as one of the best experiences I have had with purchasing a car.

jimt29

Mar 9, 2010

Just about the most charming, knowledgeable and professional person I have ever had the pleasure of doing business.The service folks are outstanding and the sales team is as good as I've ever met.This is my second Inskip purchase and I can't say enough about how professional everybody has been.Every request I made was met with timely answers. Everything stated was fact.I'm very pleased with the whole experience.Oh, yes, the car is good too.

corvette2

Feb 24, 2010

I purchased my 2003 Infiniti M45 at another dealer but I have only taken the car to Inskip Infiniti since purchasing it. The dealership was recommended by two colleagues. The both praised the staff and the quality of work. Since my first visit six months ago I have taken the car there for every need,i.e. and routine service.Ron is patient and explains every aspect of the repairs being done. He keeps his word.When he tells me he will call... he calls. He explains the costs and answers any questions I may have.Mike Smith has a reputation as one of the finest Infiniti technitions in the east. He is very well educated. There is not Infiniti service or repair he cannot perform. He is amazingly capable of finding and fixing stubborn repair problems. I respect Mike's talent and would never take my Infinit anywhere else.David K. Long

CR Sohn

Feb 19, 2010

I have been dealing with Inskip Infinit since 2003 and now have my second QX56.The first vehicle was purchased and then was offered a buyout in order to take advantage of a 2006 lease program. My lease expired in June 2009 and I extended the lease and wound up buying the vehicle with a fair price. A problem came about with the heating system on the drivers side and although the part was backordered, I was taken care of not only with a loaner QX56, but with Infiniti service taking on the lions share of the repair and replacement parts.I will not only look at Infiniti in the future for another vehicle but reccomend Inskip to anyone who is thinking about a lease or purchase for a new car. I have never been disapointed in this dealership.

hankdmd

Feb 13, 2010

I've owned cars for over 50 years and always dreaded having to deal with dealership service facilities. That has changed. I have never had better experiences than I am now having with Inskip Infinity, and that includes the good service that I had with Inskip Acura. The service representatives, especially Ron Antonucci, are outstanding.I am, by nature, a skeptic, yet,over the last 18 months, I have developed such respect for Ron and his knowledge and his honesty, that I rely on all his advice for maintaining my G35X.I live in Massachusetts and there is an Infinity dealer in Massachusetts that is much closer to my home, but I drive an hour each way to have my car serviced at Inskip in Warwick, Rhode Island. Inskip service and Ron Antonucci are that good!

GAIL WOLFE

Feb 5, 2010

We have leased our cars for years form Inskip Infiniti. This year we bought out our lease. We know we have a great car (M35X)and with the exceptional service that Ron gives us, we know we will enjoy our car for a very long time. Highly recommend Inskip Infiniti. Ron always keep us advised of any future repairs that are comming due, and he has always been honest as to the type of service that will be needed and the cost of the service.

jjstreetenterprises

Feb 3, 2010

I had a really great Inskip experience with Nelson and Dave. On the night that I bought the car, Nelson drove to my house to pick me up because it was snowing out and my other car is bad in the snow. After the purchase, I have been to the dealership on four seperate occasions. Each time, Nelson has greeted me right away and has shown me different features with the vehicle. One example, is him helping me set up and program the bluetooth feature in the car and helping me correct the settings in my navigation. Any time that I have contacted him for a question, his follow up skills have been exceptional. In addition, Tara from the finance department was very helpful. I am self employed and had to provide multiple documents for her. She was very patient and was extremely helpful. I will highly recomend the INSKIP team to any friend,business associate, or family member looking for a new luxury vehicle!

jbizier

Feb 3, 2010

I've always have had a good experience with Inskip, that's why I keep going back. Every car I have leased throught them has been a painless experience. The sales staff and service staff have been a pleasure to wok with, very aware of the my needs.

lbell

Jan 26, 2010

We are return customers and everything really was great. Sal is an absolute professional! He took his time to show us the cars we were interested in and explained the details without being pushy. He kept us in the loop while he was locating the car in the color we requested and went above and beyond in thoroughly explaining how to use all of the controls and the navigation/stereo system after the sale. I would definitely recommend him and Inskip to my family and friends.

sariendeau

Jan 26, 2010

I was replacing my 2006 Marano and stopped into see what Infinity had to offer. I love the Nissan product and thought I would never be able to afford an Infinity. But, I was pleasantly surprised. David our salesman was great and took his time with me. What I liked best about the whole experience was that I could actually take the information David gave me on the car and digest it for a few days. I did not have constant phone calls or e-mails like I did with other dealers. I decided to buy the FX35 and wanted the Mocha exterior color with Java interior color. The dealership did everything to get me that car and it did not take long from my request. I am now driving my new car and love it. It is great in the snow and I just love the cooled seats!Overall - this was a great car buying experience for me and I would go back in a heartbeat.

tinamarieg4270

Jan 26, 2010

I originally was sent to Inskip Infiniti 3 1/2 yrs ago because I bought a used I35 that needed an additional key. I dealt with Kristin Marovelli at the time and she was very friendly. A short time later I was told by the used dealer that I bought my car from that the engine was going and although I purchased an extended warranty, they did not want to get involved with the repair and they told me that I couldn't use my warranty anywhere else. They also told me it wasn't safe to drive my car. Well, I let my car sit for 2 weeks and cried before I decided to call Inskip and see if Kristin had any thoughts on it, she was very nice and she had left a lasting first impression on me. She also remembered me from the year before and that I had a severe Latex allergy so she noted my record so that the technicians don't wear gloves while working on my car. She told me that with the information I had from the dealer, she would be able to contact the warranty company and go thru them if a repair was required. I brought my car in and they discovered that my engine was going, the oil change place that I went to was using the wrong type of oil for my car and that was making my engine run the way it was. She had the service tech flush everything out and start over with the correct oil and I never had another problem with the car. I even had a couple of warranty repairs done at Inskip and never went back to the used car dealer again. I have since purchased a new I35 and continue to bring my car to Kristin. My first appointment with the new car fell on a day that Kristin was home sick but she knew my appointment was scheduled and left a note for the other service advisor to call her to ensure there wouldn't be any problems, especially with my allergy. I trust Kristin's knowledge and also, when it is discovered my car needs something additional than the oil change, Kristin explains it in full detail before anything is done and she is not pushy at all. Kristin will let me know what is an immediate need for repair or what is simply an FYI for in the future. This to me is the ultimate in customer service because more often than not, people are pushing you to buy things without being entirely honest of your need. I always tell people they should go to Inskip for oil changes as they know what your car needs exactly, they are cheaper than those 10 minute Oil-Lube-Filter centers and they even wash your car! Can't beat that! Yea Inskip! More importantly - Yea Kristin Marovelli!!!!!!! - Tinamarie Gomes

doreen02

Jan 20, 2010

Nelson Gonell was a pleasure to work with right from the first day we met with him. He has a great personality and is easy to talk to and work with. Never pushy or forceful and always willing to please. From price negotiating to picking up our vehicle Nelson was A#1 as far as we're concerned!!

Happy Infiniti Owner

Jan 16, 2010

New car purchase: Matt is very knowledgeable and easy going; Ryan volunteered to search national inventory finding the exact car I wanted at a great price - easy transaction.Service: Kristine is helpful and courteous. After owning the car for just 30 days I had a blowout after hitting a huge piece of metal in the road on a dark, rainy night. Kristine went out of her way to assist me in getting the tire manufacturer to cover half the cost of the replacement tire even though I had not purchased road hazzard insurance. Provided loaner car while mine was in service.

cbarron48

Jan 14, 2010

As a result of a relocation we brought our two Infinity vehicles to Inskip for service starting in May of 2002. We continued our service at Inskip until October of 2009 when we were part of another relocation. In that time we used the services of Inskip exclusively for all of our repairs including body work. We cannot say enough kind things about Ron who was our primary service writer. We were made to feel like family and always made to feel like we were a top priority. If Ron was not there Kristen took care of us and gave us the same fine service. It came time to trade my I30T with 175000 miles and there was never a consideration to use another dealer. I purchased a new G35XS from them in December 2008. It was service(Ron)that made the choice easy and Sal Hansford our sales person who closed the deal. We cannot say enough great things about the Inskip location in RI. Service, sales, and pricing would bring me back again if we lived nearby. We have recommended them to friends based on our experience.I should mention that the facility itself was kept in outstanding condition!

jimginat

Jan 14, 2010

Great location and staff was super. Dealing with Nikole felt like I was not dealing with a pushy sales person. She Answered all my questions with honesty and speed. The cars are located close and we could see them quickly. I was able to get in and out quickly as well.

djdalessio

Jan 13, 2010

Recently I purchased a new 2010 Infiniti FX35 from Inskip. From the first moment entering the dealership to agreement on the price, at no time did I fell pressured. The entire process was relaxed and my wife and I were encouraged to take all the necessary time needed to compare other vehicles and make a decision. According to Edmunds.com's TMV (True Market Value) price estimate, I received a very compelling deal from Inskip. What is even more impressive is that while receiving an excellent price, the actual vehicle was not even in stock and Inskip managed to obtain the vehicle from another dealer and have it delivered, cleaned and registered in two days. This is the second Infiniti my wife and I have purchased from Inskip and we've been very happy with the sales and service provided. I would recommend Inskip to anyone looking for a pleasant buying experience and great service.

shudon

Jan 12, 2010

This is the best dealer service I have ever experienced. Always willing to make me happy and great to deal with. They are always highly accommodating and will bend over backwards to take care of my needs on a minutes notice. I love dealing with them.