Used Cars for Sale at Imlay City Ford Inc. in Imlay City, MI

Diane Maio

Jun 8, 2015

I was very pleased with the service on my 2014 Ford Edge. I plan on using Imlay City Ford for all my service needs. Everyone was very courteous and the work done in a timely manner.

Sandy Griffin

Jun 4, 2015

My husband & I had been having some financial problems & the first thing that we needed to change was our car payment. Because of these issues, our credit scores where not the greatest. We just knew that the best place to start was the car payment. We were hoping we could cut the payment in half being as we currently were making payments on a 2012 Tahoe. I loved that truck but knew that it just wasn't financially fez-able for another 3 years, (struggling for the last year to make the payment) & who was going to be able to take the Tahoe for what we owed on it. Well, the decision had been made between my husband & I & we knew just the place to go & the salesperson to see, Jeff Trott. He got us into a 2015 leased Escape for 2 years at a payment that was $270 cheaper then the Tahoe & gave us a fare trade on the Tahoe (not what was owed but do-able). No, the Escape is not even close to a Tahoe, which I loved, have I told you how much I love the Tahoe, but it's not the worse car ever & it will work for 2 years. My husband & I are very thankful for the help we got from Imlay City Ford & Jeff Trott. Now we can work on getting our finances back on track & improving our credit so that it can be at a good score once again when we turn in our leased Escape & maybe purchase, or lease, a much larger vehicle that I would prefer to drive. You might get me now, I like big cars, trucks preferably.Thank you Jeff Trott & Imlay City Ford. We will be back in 2 years or sooner. :)

Robert Schlaud

Jun 2, 2015

Our visit was to do our regular maintenance on our Ford truck. The service person was very informative and polite. Overall it was a great experience. Thank you for all the things you do to keep the customers in and out in a very short period of time.

Christopher Touchette

Jun 1, 2015

Once I was able to meet with a caring sales associate, my experience went well.

Karli Thompson

May 29, 2015

I purchased a beautiful 2014 Ford Fusion and I just LOVE it! The process was so easy and I couldn't be happier. Delilah was incredibly helpful and very nice to work with. Every staff member I came into contact with was great. All of my questions were answered and I am very very satisfied!

Lyle Melkerson

May 25, 2015

The was a miss but rapidly corrected for a hit. Customer service was top quality.

Kenneth Babich

May 22, 2015

The service man who helped me was great. Polite and helpful. I did not like the fact that I had to get almost nasty to get my rental car, although they agreed I had spoken for one long in advance. They didn't have one clean! Also I assume when I get a quote on a tune up that you would have a pretty clear idea of the time and effort to change plugs and do a tune up. I think a $100 over quote is excessive even though they called for an OK, excuse was they didn't realize the man hours to get at back spark plugs. I has assumed you knew how much of a job it would be. Had it not been for the young man who waited on me I might have been a great deal more unhappy.

Marie Chapman

May 20, 2015

From the person scheduling my spot to the people passing in the waiting area , I was very pleased!

Jeannie Wesley-kelly

May 20, 2015

I was very happy the team was very help and the waiting was not bad thank you for all your help

Richard Konik

May 18, 2015

Everyone at the Ford dealership in Imlay City always goes out of their way to make our "shopping" experience pleasant when trading cars.

Melvyn D. Tinsley Jr.

May 17, 2015

We enjoyed our F-250 purchase experience tremendously! We could not have asked for or expected better service. Dustin Thammavongsa provided with expert service during every step of the purchasing process and he should be commended.

Lia Cardle

May 17, 2015

Jeff Trott was our sales associate and he was great! Listened to our concerns and needs and went to work to make them happen. We appreciated his attention and professionalism. Made the buying experience easy.

Scott Mcphilimy

May 15, 2015

I had been hunting for a Ford Mustang convertible for a while. I found the listing on the Internet and quickly emailed the dealership. Dick Dickinson replied back within the hour and the ball was in play. From the time I drove on to the lot until the paperwork was completed Imlay City Ford made me feel I was the most important person on their property. This is the second vehicle I have bought from Imlay city Ford.?One new and this last used car. I will always give Imlay City Ford first priority for any future purchases. Dr. Scott Mcphilimy

John Brennan

May 13, 2015

The staff was fine and helpful, service was quick and fast.

Sandra Reckling

May 9, 2015

We have bought the 6-7 cars/trucks thru Tim Young & love him & would not go anywhere else & I have been approached by other local dealers in Imlay City.

Ashley Doran

May 8, 2015

Jeff did an amazing job making sure I got the car I wanted and I LOVE my new car!!

Marjorie French

May 7, 2015

My only complaint is I thought the car should have been detailed. It was pretty dirty for a car that was only two years old.

W Maier

May 6, 2015

Imlay City Ford was honest, direct, friendly and responsive. They were a pleasure to work with!

Theodore Falcon

May 5, 2015

I cannot remember the name of the gentleman who helped me while I was in the body shop, but he was always corteous and met my needs, wonderful job!Theodore Falcon

Patrick Vinckier

May 5, 2015

Everything was wonderful--the service department was perfect

Robert Rivard

May 4, 2015

Purchased a 2006 Zephyr. It was ready when we got there for a ride, put plates on and let us go. Listened, provided proper paperwork including car fax, and did listen to our needs and limits. The options for warrenty's were explained very well, and the interest rate they searched and provided was excellant. Overall very good experiance, very pleased, thank you.

Cynthia Holm

Apr 29, 2015

I made an appointment for 4-28-2015 for 4:00 pm. I was on time and they got me in right away. Adam was very polite and helpful. He called me when my car was ready 2012 Fusion. I have had all my maintenance done at Imlay City Ford and would recommend it to anyone.

Roger Fulkerson

Apr 28, 2015

The service staff were great to work with. They go out of there way to make the customer happy.

Lynn Knust

Apr 28, 2015

Imlay City Ford has the best selection of trucks in the Thumb area! Jeff Trott is a fantastic salesman, and everyone associated with our purchase of a 2015 Ford F-350 was very helpful! Thank you so much, we love our new truck!!!

George Fisher

Apr 27, 2015

I drive past 3 Ford dealerships to purchase from Imlay City Ford. The main reason is I Trust my sales person and the dealership. All my experiences since I started using Imlay City Ford in 2010 have been great. I did have one bad experience last Summer with service on my 2010 Taurus but it was cleared up.This truck purchase has been great. The truck came in as ordered and Tim Young spent time explaining all the options and how they function. Two days later Tim even brought me the tail gate lock that they had forgotten to give me. I am very pleased with the entire experience.

Michael Siler

Apr 27, 2015

jeff was very helpful in finding a explorer that we like.

Joseph Fleming

Apr 24, 2015

We purchased a 2015 F150 Supercab. Our salesman was very helpful, pulling out the vehicle we were interested in so we could take a better, look at it. He was not "pushy", giving us time to decide if we wanted to take it for a test drive. While driving it, he pointed out many of the features the vehicle has. Back at the dealership, he gave us time to ourselves to look it over & decide if we were ready to purchase. He and the staff were caring & respectfully as we negotiated terms of the sale & our trade-in. When we returned the next day to pick up our vehicle, it was ready for us; a technician showed us many more features while waiting for our salesman to finish with another customer. We will be happy to refer our friends to this dealership. And the F150? It is awesome!!

Michael L. Clark

Apr 24, 2015

Couldn't be happier about the service team. Kari M. advised me of what components needed to be replaced. She arranged for me to have transportation back to my work and then have me picked up afterwards. The job on the car was completed. Kari reviewed with me the service work performed and the invoice charges. I took the car and it performed as expected. Service team did a great job at a fair price. I'm very happy with the whole experience. M. Clark 4/24/15

Ronald Bogert

Apr 22, 2015

We bought a 2013 Ford Explorer and it had all the bells and whistles a person could want. The sales person ( a woman) made my day so pleasant that I would buy another car or truck from the use car side. There was no preasure, no hassles so for all who read this check the Ford used car side out . You won't regret it!

Joyce Coon

Apr 17, 2015

The staff took care of me soon as I drove car into garage. Very friendly and caring people. That is probably why I keep going back.

Kristina Ferguson

Apr 16, 2015

I brought my F350 Super Duty in for a recall, ended up doing some damage to it on the way there :( my fault. Although it was a bad situation, the service manager made the absolute best out of it. He was so helpful, supportive and kind. Everyone there was great actually. I didn't actually see one disgruntled employee the whole time I was there. I would definitely recommend this dealership, and look forward to using it with all my FORD'S :)

Lois Wright

Apr 13, 2015

Our sales person was very kind, caring and considerate. She made us feel like she was on our siding trying to see that we got exactly what we wanted for the very best possible price. After considering a Chevy where the salesman didn't try very hard to find a car that would have the features we desired, we were pleased to find that with a Ford we could get what we wanted and more.

Ronald Kania

Apr 13, 2015

We were very happy with dehlia b andTina. They were very professional and provided excellent customer service. One more person I would like to comment on is the young man that cleaned our truck and got it ready (sorry don't have a name but please take the time to commend him). He was very polite and could not help us enough with our questions. When we were sitting waiting for the paperwork to be completed by the office. This same young man came through the doors saw a piece of paper on the floor and picked it up. That shows me he gas pride in his job which proves liking his company.

William Phillips

Apr 10, 2015

Very good experience very helpful and nice facilities

Bruce Locke

Apr 8, 2015

They are knowledgeable and keep you posted on your vehicles progress. Keep up the good work.

Douglas Charbeneau

Apr 7, 2015

Great service dept!! k

Gregory Jager

Apr 7, 2015

Service staff is always helpful and work done in a timely manner.

Janice A Norris

Apr 1, 2015

Service was performed quickly, accurately and at a fair price!!!

Belinda Sherwin

Mar 31, 2015

Great as always.WE have been using Imlay city ford for all our vehicle purchases for years.

Larry D. Smith

Mar 25, 2015

Excellent service. Staff at Inlay City are all very good to work with.

Joseph Valvona

Mar 24, 2015

Had a very pleasant experience with the service department. Kari Merlo was my service advisor. She was friendly and knew what my truck needed. She informed me on other problems the mechanic pointed out and gave me a price. She is a great asset to your team.

William Chatterson

Mar 20, 2015

Jeff was great to deal with and he went above my expectations in finding my truck thank you

Carol Holbrook

Mar 19, 2015

I have a 2013 Escape, went for oil change, they put in wrong kind of oil, when discovered (the bill was to cheap) they took car back in drained oil and put in correct oil. They ate the difference in price which was fair as it took longer then it should have. This happened once before and they gave me a free oil change. My account has now been flagged so when I come in this won't happen again. I have bought 3 brand new vehicles from this dealership and have always been satisfied. Have found them friendly, helpful and honest.

James Menzel

Mar 18, 2015

Just thought I would have gotten a better used car rate with a 833 credit score.

Joeseph Marshall Silvers

Mar 15, 2015

I own an F-150, which I purchased at Imlay City Ford. I always take my truck back to Imlay City, because they always take great care of my truck, and they always treat me well. They do great work and their rates are reasonable, and their people are friendly and helpful, what more could I ask. Imlay City Ford is a great place to do business ! Joe Silvers

Kathy Campbell

Mar 11, 2015

Thanks for calling, and helping me understand, maintenance for my truck.

Becky Mausolf

Mar 10, 2015

excellent people in write and appointment they make sure you know what is going on and get to you with the invoice and tell you what was done.

Linda Hammer

Mar 10, 2015

The hole team at Imlay City Ford were all very welcoming. The sales Manager came to talk with us and make sure everything was going smoothly. My salesmen Dustin was awesome. I instantly felt comfortable speaking with him and didn't feel pushed to buy. Got to talk to the service folks as well. The young man that cleaned my Escape did a very nice job!! loved the experience I had there. I will be back again and again. Thank You Imlay City Ford!!!!

Raymond Schluentz

Mar 9, 2015

Sales person was very helpful. Was shown all the new features on my 2015 F-150 when it was delivered. Everyone I talked to at Imlay City Ford was very friendly.

Richard Thompson

Mar 4, 2015

Todd was very helpful with the concerns that I had . The time taken to work on my truck was done in a timely matter. The price was very reasonable . I will be returning again

Sandra Geliske

Mar 4, 2015

Excellent experience overall. Love my new Explorer XLT.

Sarah Brooks

Mar 4, 2015

I have been using Imlay City Ford for a long time. I have been lucky to purchase two great cars from them, one used (1991) and one new (2014). The sales staff treated me with respect and listened to what I needed in a new car and exceeded my expectations in my new Focus! Well done. The service staff have taken care of several of Ford vehicles that I have owned. When I refer to the good work of Mr. Ford's cars, I always think of Imlay City Ford also, I won't go anywhere else! :)

Diane Slingerland

Mar 3, 2015

Dick Dickinson is the best! Made our buying experience pleasurable with his knowledge and willingness to put the customer first! A real asset to your company. We love the new F 150-

Theodore Falcon

Mar 3, 2015

I was taken care of by Dick Dickinson, and his customer service was exceptional. Dick spent a few days making sure all of my paperwork and etc was in line, even using his personal cellphone while at home to make sure the process was expedited. I am thankful to have been treated so well and will definitely be recommending my friends and family to Imlay City Ford in the future.

Eric Pennell

Mar 3, 2015

We came in for an early Bird lease and got a 2014 edge for an amazing deal! The service was excellent and all the staff was very friendly and helpful to us!

Patrick Manns

Mar 2, 2015

Are experience was great. Just like it was the last two times we brought from there.

Richard A. Konik

Mar 2, 2015

Friendly, courteous, efficient. Thanks to Bob Broker and Keri for making it pleasant. Outstanding as usual.

Karl Jr

Mar 2, 2015

Tim Young is not only a professional in how he provides you a vechicle but in how he delivers upon the deal. He (Tim Young) went out of his way to bring the best car buying experience one could ask for. His colleagues named Lisa did a awesome job to get my vechicle financedepartment at the best rate out there. Thank you Imaly City Ford for having professionals working for you. My next ford will be from Imaly City Ford.Thank youKarl Kubler Jr

Susan Bergman

Mar 1, 2015

ford focus 2012, everyone at Imlay City Ford service center are great! give them all a raise!!

Christopher Kuczmarski

Feb 28, 2015

I took my 2011 Ford Fusion to the dealer for a problem with the front end. They replace the bushing in the driver side lower control arm. They didn't have the part in stock so they had to order it, it came in the next day and the car was finished and they did a good job in a timely fmanner. On another occasion I took my 2011 in because the fan belt was squeaking, they didn't have the part in stock so Ford dealer actually went to O'Riley's to get the par, they confirmed with me that it was okay to ppurchase the part and got me the car back on the same day. I would highly recommend in Imlay City Ford's service department.

Ben-carr Blake

Feb 28, 2015

I took my mother-in-law's 2006 Lincoln Town Car in for "the works" service and inspection. The service department performed the specified service and, when the inspection showed that the car needed brakes, battery cables, and even removal of mouse nests and a dead mouse from under the hood, they took care of them. The technician kept in touch as he discovered each item that needed to be addressed.

Theodore Baker

Feb 27, 2015

Well trained and motivated staff. Very short wait for repairs and service work to be undertaken.

Timothy Jamison

Feb 27, 2015

They were very informative about what they did to the car and what they found that needs attention in the near future.

Mark Dodes

Feb 27, 2015

didn't mind the short wait for an oil change. was nice to have free wifi

Richard Reynolds

Feb 25, 2015

I purchased a 2014 Fussion. The service people are helpful,freindly and courteous.

Sherry Tatton

Jan 5, 2015

jeff trott was a great salesman. not at all pushy, got me exactly what I wanted. the process was perfect and very fast. thank you, sherry tatton

James Sarazin

Dec 28, 2014

Ford Escape, sevice was great and staff with efficient and helpful.

Pamela Julian

Dec 18, 2014

Staff very friendly and helpful. Thank you Pam Julian

Delbert Cummings

Dec 17, 2014

2014 Ford F-150. Service was great and staff is excellent....

Allen Hortop

Dec 17, 2014

Tim Young was very instrumental in the purchase of our 2015 Explorer. The service department has always been very helpful and considerate.

Michael L. Clark

Dec 16, 2014

Todd Broecker the Service Advisor took care of my service request from start to finish. He was knowledgeable and congenial. I was pleased with the service visit and accomplished what I'd hoped to have performed.

Arthur Doyle

Dec 16, 2014

Imlay city ford service department is great the service manager bob broecker was awesome and Shannon Bosch took care of me and my f150 like we were family..... Great place Geat people

Corey Wolak

Dec 16, 2014

Excellent service. Will definitely be back again. Job well done

Kathryn Roy

Dec 13, 2014

2014 Ford Edge Limited AWD. Everyone was great! Helpful....expedient..... Friendly. Good experience overall.

Ben-carr Blake

Dec 11, 2014

2014 Ford Flex. The service staff was ready at the time of my appointment and completed the service quickly. In addition, the coffee in the waiting room was fresh and hot.

Linda Frederick

Dec 11, 2014

Service was great, staff was exceptionally polite and helpful.

Edward Plucinski

Dec 6, 2014

I have been a customer since 1998 and haven't bought a vehicle anywhere else since!!! Best customers service around!!!

Perry Valle

Dec 5, 2014

I brought my "14" Escape into the dealership for an oil change and tire rotation along with a recall. I was very satisfied with all the work that was done. Keri Merlo my service adviser was very perfessional and helpful. The only thing that I would like to comment on to help improve the dealership performance is they are not putting the vehicles through their car wash before giving the vehicle back.

William Bernum

Dec 4, 2014

I had purchased a new Ford Edge this year from Imlay City Ford even though I live 35 miles away and have a Ford Dealer in the city I live in. When my 6 year old F-350 needed work I called the local dealer but didn't like what I heard from the service department so I called Imlay City Ford. I enjoy working with Bob Broker, he is an honest man.

Faith Gill

Nov 29, 2014

Great staff....from sales to service. My husband and I have been customers for many years.

Wesley Atkinson

Nov 28, 2014

Service department did a great job getting me in and out.

Kellene Haggadone

Nov 24, 2014

I called with concern of a noise I heard on my Ford Escape and imlay city ford got me right in to look at it. They also supplied me with a loaner car. They are always very accommodating and helpful when I have any concerns, questions or problems.

Edmund Risch

Nov 20, 2014

I was greeted upon arrival. Kari wrote up the work order. The work was done in about 30 minutes. Everything I wanted done was completed.

Patricia Hunter

Nov 20, 2014

ford escaoe,recalls completed staff very friendly

Glenda Hunt

Nov 19, 2014

No problems. Car washed sparkling and ready to go when I arrived.

Cynthia Hudson

Nov 17, 2014

Things worked out good, sales person found all the discounts & incentives she could to save me money. Gave me a fair price for my trade-in.

Michael L. Clark

Nov 17, 2014

Todd Broecker of the Service department assisted me with repairs to my F-150 on 11/13/14 with additional work performed on 11/14/14. Todd did an outstanding job of taking care of what was needed including the outstanding recalls on the truck. The work was performed in a timely manner and exceeded my expectations. Please extend my thanks to Todd and your staff for exceptional service performance.

Sandra Bissett

Nov 13, 2014

purchased a 2011 Ford Edge. I am thrilled and completely satisfied with this particular dealership thus far. This dealership has restored my faith in there still being a few who are committed to providing excellent customer service. I quit buying new for a number of years due to terrible customer service once the vehicle had been sold.

Robert W Hutton

Nov 7, 2014

service was quick and efficient,srvice gal was pleasant. Thanks

Glenn L Goodrich

Nov 4, 2014

Ford F-150 1999, service was good. Dropped it off by the time I got back it was done. The staff was helpful.

Karin Kasperski

Nov 4, 2014

Everyone was very helpful right from the moment I got there.

Fred Lopiccolo

Nov 3, 2014

Paul Lafontaine Ford of Imlay City Michigan always gives me and my family top notch service, and because of this, we will continue to have all our cars serviced there.If your looking for a friendly staff of individuals and a dealership that will give you outstanding service; Lafontaine Ford of Imlay city will never disappoint you...

Victor Debono

Nov 3, 2014

As a new customer to Imlay City Ford, I was impressed with the service personnel who greeted me immediately upon my arrival. My Edge was serviced quickly. The waiting area was very comfortable and clean.

Keith Zobay

Nov 3, 2014

Service was quick. Service tech advised me on all issues. Great service!

Terry Boldt

Nov 1, 2014

The first oil change on my new F150. Thanks. Service advisor Kari was very friendly and provided a print out of the recommended maintenance schedule. While talking to Cheri, our salesperson, she offered to help me with the Sync system, which see did after the oil change. Good job. Thanks again. Terry

rfrench01

Nov 1, 2014

I had an awesome experience here. I even got my new 2014 Escape delivered right to my house. I never even had to go pick it up!

Pofca21

Oct 27, 2014

I purchased a used 2013 Edge earlier this year. I asked if the car was in an accident or ever had any paint work done on the vehicle. The sales person said no. I brought the vehicle in for service at another dealership in September and they discovered the vehicle was in some kind of accident and repairs were also made to the driver door panel. I contacted the dealership and addressed the problem with a supervisor. He took my number and said he needed to talk with the general manager and would call me back. I NEVER received a call back. Because of the accident repairs, the repairs were not covered by the warranty and I paid over $300. The supervisor said when cars are traded-in owners don't disclose everything. Hmmm, shouldn't every used car be thoroughly checked before they put it out of their lot for sale. They lost a future customer. Buyers beware!

jlhamilton

Jun 20, 2014

My husband and I went to Imlay City Ford on Saturday (June 14th) to look at what they had available. I fell in love with a 2012 Metallic Silver Ford Escape. Dale was the first one to approach us and said that he'd love to take down our information and follow up with us a week from Monday. We went to the bank on Wednesday to see if I could get approved for the loan and based on my credit score, I was able to get a good rate. So everything was going smoothly... we called Dale to schedule a time to come out and finalize the purchase. Then it all went downhill. He made it sound like the offer we were considering was way out of the ballpark. Then his guys did a test drive on my current vehicle, came back and exaggerated the condition that it was in and offered me a number that was basically an insult.When we proceeded to walk out, he didn't even try to fight for our business. If you choose to go to this dealership for a vehicle, I would suggest working with anyone but Dale.

KathyF

Mar 31, 2014

Nice sales people. I was happy that the vehicle I saw on Cars.com was actually available. I bought it.

mrogers6359

Dec 27, 2013

I took my car in for an oil change and they advised me that the chrome on my tail lights was peeling and that it was a known issue with the 2011 Taurus but would be replaced for free. What they didn't tell me was that the "replacement" parts were only covered for 12 months and that my extended warrarty would not cover as they were "replacement parts". 14 months later the "replacement" parts were peeling again and I was advised that they couldn't cover them. When I complained that no where was I advised on the limited warrarty they told me they would take pictures and submit to Ford's and that if I waited 24 hours I could call and get my case number and work directly with them on the complaint. Ford had NO message from Imlay City Ford but opened a case number for me and said the service manager would call me within 48 hours. That never happend, when I called Imlay City Ford to inquiry I was told that they were working on it and found out the because of all the complaints they had extended the "replacement" parts warranty to 48 months. However, I was been granted that as my case was BEFORE this decisions. They then tried to talke me into purchasing the replacement parts without the chrome to avoid the problem. Really? I paid for a limited vehicle with chrome why would I want without and oh, there was no cost savings. When I called Ford back they told me the regional manager would contact me within five business days, that also did not happen. When I complained the third time the regional manager refused to take my call but said she would communicate directly with the dealership and they would call me within the hour. 7 hours later they called to advised that they could now replace the "replacement" parts under my extended warrarty but that I would be required to pay a $100.00 deducticle. I still have an open case with Ford and no one has chosen to communicate with me. The only person at this dealershop with an ounce of desire to provide customer service is the salesman Bob who is still trying to help even though he completely understands I will never purchase a vehicle from them again.

Tmp

Oct 24, 2013

Even though I did not buy a car from them they were very helpful in trying to find me something

15000later

Oct 10, 2013

There is a reason why nobody I know goes there, and now I know why. Don't waste your time. Thieves, liars and cheats! It's disgraceful! I'm going to tell my experience to as many people as will listen, it's been a horrible ordeal for my whole family. Thanks A LOT Imlay City Ford!

Drita martini

Jun 14, 2013

I went to the dealership to buy the car i looked at a few days prior, our salesperson went and pulled up the car for us to buy. While our salesperson was getting the car and paperwork,another set of people were outside asking for the car and we told them we were getting it. The manger said she was going to see who it was, and told us that it was the owners friends and the owner trumps all. She then said she could look up two other cars which were higher than what we orignally looked at and see what she could do. She came back and told us she couldnt help us, said she had our number for the saleslady to tell us if she found something. Cash in hand, they denied our business.

Hangin on in Michigan

Jan 21, 2013

Very nice dealership. Not the usual experience.

peglegrjp

Oct 9, 2012

I had been shoping around for a "newer" used car with low mileage and could find nothing in my desired price range. A friend suggested your dealership, so I called.Your salesman was more that helpful and made every effort to meet our needs. He found the exact vehicle that my wife wanted, color, accessories, and all. He treated her very well and explained all the details so she could understand completely. He got us a fair trade in and arrainged for an excellent finance rate. This buying experience was extremely smooth and everything was done when it was supposed to be. I will come back to this dealership!

tomhighland

Jul 29, 2012

Used car, title not ready when there to pick up vehicle, car inspection did not find broken trim around parking lights, interior was not detailed, console was dirty and sticky, we were asked to sign blank forms for financing, and car inspection said that the car alignment was good, but had to have Belle Tire do an alignmnet within 1 week due to the car pulling to the left. Calls to dealer did not get any satisfaction for these items. This car was only 2 years old with 40K miles, and Imlay City Ford responded with Sold As Is.We will not shop there again.

wilkinson44

May 25, 2011

service was great the price on the truck was different than the price on cars.com but the sales person honored it he did a great job I have told alot of people about there great service and would diffently go back to perchase another viechle