Used Cars for Sale at Hilbish Ford in Kannapolis, NC

Carol Graham

Jun 11, 2021

Your company does a fine job at the oil change. We have no complaints with that. Our only suggestion is that the employees acknowledge a customer when they walk up even if they can't help them. Just say someone will be with you and let the customer know it's still a 2 hour wait even though they made a appointment.

Michael Krug

Aug 3, 2021

I couldn’t be more pleased with my Explorer! I told Eddie the features I was looking for and he found the perfect car for me and my family. The entire process was so smooth. This experience made me a Hilbish customer for life!

Brian Rieland

Jun 9, 2021

The entire experience with the Hilbish Ford team went great. As normal the entire service team was exceptional. The facility was clean and made for an enjoyable wait.

Elena Robertson

Feb 17, 2021

The folks at Hilbish Ford treated me like family from the time I walked through the door. They didn't make me sit there all night to haggle on pricing and they were so honest and upfront about pricing options and making the transaction tailored to fit my personal needs. I felt like I was more than just a "transaction" to them. I appreciate them so much and I will definitely send my family there when they go to upgrade their current Ford vehicles.

Sarah Tatum

Sep 11, 2021

Took my Bronco in to have the service department look into an issue I was having with the car not accelerating properly and the brakes catching/jerking whenever I slowed down under 20mph. The car was not safe to drive, yet the service department came back and told me that there was nothing wrong. They told me that it was just a normal function of the transmission and that all of the Broncos drive like this. I insisted that what the car was doing was not normal, and that it had only started driving this way in the last two days. They tried to assure me that nothing was wrong. Two hours after I left Hilbish, I got a warning light and a notification stating that I had a powertrain malfunction. The car at this point would not accelerate beyond 30 mph unless the road was completely flat. They didn’t take me seriously when I was adamant that the car was not driving properly. I will never trust the service department at Hilbish again.