Used Cars for Sale at Harrisonburg Ford in Harrisonburg, VA

Bassman

Sep 13, 2016

I was searching for a Used Ford Escape and Harrisonburg Ford came highly recommended. The salesman I dealt with was great, he worked at the Honda Dealership, I started the process there. The Ford Dealership seemed to not want to make a deal on the Escape the I liked. So I walked out and bought one at another dealer. I have been very happy with the car and the dealership.

johnatford

Sep 12, 2016

Having purchased a new 2013 Fiesta and discovering major transmission recall problems, we were not prepared to be patient. Knowing what we know now, and the manner in which our problem would eventually be addressed and corrected, we could have saved ourselves much doubt and concern. Our vehicle now runs as well as we ever hoped it could, thanks to the special efforts of Ron and the folks in service and their acquisition of a new and necessary component. After all that had taken place, it would be very hard to buy a car anywhere else.

Toddler Mom

Jul 19, 2016

I hate nothing more than walking into a dealership to purchase a vehicle. My past experiences have not been the best, to say the least. Dave Simmons, and the team at Harrisonburg Ford, were ready for me. As soon as I walked into the showroom with two toddlers they were quick to their feet to identify a vehicle and get us on our way. As we asked questions they were answered, given responses that made sense, and a deal that we could not pass up. Finance was a breeze and everyone was helpful! We were in and out before my toddlers got impatient- a testament to itself. Thank Dave and team for making this a positive experience. You are good at what you do!

ivanlev

Jul 1, 2016

Worst place to buy a car. They lie and lie to you just to make money and get you to buy a car, dishonest people. My mom and dad bought a Ford Escape for 22000$ and they were told by the sales person Justin that the car has navigation in it. This navigation feature is why they bought this car. My parents are not rich people. Long Story short, turns out there is no navigation at all in the car. Ok I went there and they just laughed in my face and offered to call GM CEO and complain. Horrible experience.

kara73

Jun 19, 2016

I went in for service and walked out with a new to me truck. Thank you Justin and staff for working hard to get me in my truck. I love it!

The Truth

Jun 17, 2016

Looking at a vehicle that was priced $4,000 over blue book value. After negotiating and reaching a agreement to meet in the middle, they changed their mind and wanted me to make up the $2,000 up in cash for down payment. Their reason for not negotiating was, this is farming country and there is people that will pay over book value for it. Sheer greed kept them from making a sale. I wasted 2 days trying to get this vehicle, run my wife's and my credit after we negotiated to then be told afterward that they couldn't do the deal they said they would do. If you go here check to make sure you are not getting ripped off.

Jean68

Jun 17, 2016

Everyone was very friendly, helpful and knowledgeable. I believe they were fair as far as my trade in and pricing for the new vehicle. I have used their service department in the past and will be taking my new Explorer there for service as well. Calvin missed lunch to help me get everything taken care of. I would recommend the dealership to anyone.

Ford123

Jun 5, 2016

Justin Bowers is very professional and knowledgeable salesmen. This is the second vehicle that he has sold us. We told Justin what we wanted and he told us that the owner will be turning his vehicle in shortly, he will keep us in mine. When it came in Justin called us and we came to see it, he knew we would want it. After getting it certified, we came to get the Expedition. Justin talked and showed us every feature of the vehicle, outstanding knowledge of the vehicle. Great organization of the financial paperwork, signing the screen and little paperwork for the signatures. Justin Bowers is down to earth and treated us as family. Will continue dealing with Justin in years to come.

Two Happy B's

May 23, 2016

Justin Bowers is very friendly and knows how to make the car buying process as easy and stress free as possible. He will bend over backward to see that you are taken care of and we would recommend him to anyone looking to buy a vehicle.

lisaj

May 20, 2016

Justin Bowers is an excellent salesman, knows his business very well, was extremely helpful and very professional. Justin has a great personality and great sense of humor. He and the dealership made buying my first new vehicle in 19 years an exciting and very simple task. They did everything for me. They make you feel like you've known them forever even though it was my first visit there. Justin showed me how to operate all of the new stuff in my Ford Escape and made everything so simple for me. I definitely recommend him/them if you are looking at buying a new vehicle. They are all so friendly and helpful. Wonderful atmosphere there. I will absolutely continue dealing with Justin Bowers and Harrisonburg Ford. :) Lisa J. in Stuarts Draft.

Misty mountain crew

May 10, 2016

What can we say that hasn't already been said about our man Justin.....true salesman. He and the Awesome crew at Harrisonburg Ford will continue to get our business!!!

ahclarke

May 10, 2016

I am pleased with all aspects of the purchase of my Ford Flex. Justin's interaction in dealing with questions and knowledge of the vehicle fleet and Fords purchasing tools was great.

King Ranch Ed

May 9, 2016

I have purchased from these folks before, and that's why I cane back again when I was looking for a truck. Justin Bowers had just gotten in a truck and showed me exactly what I was looking for. The pricing was better than any "internet price" offered at otger dealers. There were no hidden fees, no rebates that I might not qualify for, and I got what I expected on my trade. If you're looking for a vehicle go see them. It's worth the drive.

lawright

Apr 26, 2016

Recently bought precertified used vehicle from Harrisonburg Ford for my son, and the salesman, Calvin Edwards, was great to work with. He went over with my son all the features the car had and answered all his questions. Everyone there was kind and polite, very professional.

jpeppersheppard

Apr 15, 2016

My interaction with Calvin was informative, and presented in a polite manner guaranteeing I fully understood all the features of my new purchase. I only have thanks for the gentleman I worked with, and I would give my honest recommendation towards Calvin Edwards and how he dealt with my 2016 Ford Fusion.

Fordbob

Apr 1, 2016

Many thanks to Calvin Edwards in the rest of the fine professionals at Harrisburg Ford. We had located the car we wanted to purchase it after a few minutes of negotiations the car was purchased for the price we expected. Excellent trading value for an older model Subaru. We would highly recommend Harrisonburg ford!

bear01

Mar 18, 2016

went in to look at the 2015 and 2016 f150 trucks and really wasnt wanting to buy one...now we are considering it...he was so helpful..made us coffee while we were looking at trucks...love this salesman..I recommend Justin Bowers as salesman of the year when we buy we will be buying from him!

Kamspassword

Mar 17, 2016

Our salesman was great. He wasn't pushy and was easy going. At one point during the test drive we forgot that we were on a test drive. He was that easy to be around. Very friendly, and also very professional. The buying process was easy going as well. He made sure we knew what was happening at all times and we never felt pressured about anything. He definitely knew about the car and explained anything that we needed to know in detail. My fiance and I will definitely be back to do business with him again and I've advised a few people to talk to them when they are going to buy a car.

fordman and wife

Mar 3, 2016

Justin Bowers not only treats us right at the time of the initial sale, but anytime we need anything, he`s there for us. He always knows us where ever he sees us, not just at Harrisonburg Ford!

Vandine96

Mar 2, 2016

Justin was an anaxing guy to deal with. He knew exactly what i wanted. Knew everything about about the car. Im so happy thank you so much!

Fordman16

Feb 1, 2016

Calvin at Harrisonburg Ford did an excellent job. I had been looking all over town for a mid size SUV for a decent monthly price, and he found it immediately. No pressure or hassle with any objections I had with the vehicle. I was able to get everything I wanted for a lot less than other dealers. Cut the guess work out, deal with Harrisonburg Ford!

Bull7775

Jan 30, 2016

We have been buying cars from Harrisonburg Ford for years! Their staff is top notch. Their best salesman is Justin Bowers. See him as he is the best. Harry Scott has also helped us a few times and he is also top notch. Overall, I would rate them probably one of the best groups to deal with. The sales people are not pushy, they are knowledgable and overall great people to work and deal with!

DonnaR

Jan 12, 2016

Knowledgeable salesman...eager to help & knowledgeable of Ford vehicles! Asked questions & sold us the car that fit our needs! Second experience...will return! Love my Ford Edge

Shirley

Jan 9, 2016

Justin was awesome, no pressuring, he knew exactly what we wanted and had it there. He went over and beyond great customer service-it was excellent customer service. When you deal with him, it is almost like dealing with a great family member

Twoot1357

Jan 7, 2016

Friendly customer service from the entire staff. Calvin Edwards was very nice to work with as a salesman and his manager Jamie Fellers was very on top of things. Overall, the service was incredibly professional!

jessi3boys

Jan 2, 2016

Our experience was great. Excellent customer service. Our salesman, Calvin was awesome. Quick and painful loan process. Honest and helpful. The deal was the best we got around town. Thanks

John Henry Ritchie

Dec 14, 2015

The recent purchase of my 2015 Super Duty Ford truck couldn't have been better! Was looking for particular features on my new truck. Not a problem. My sales person, Justin Bowers, found a truck with everything I wanted. The process went fast. Justin is very knowledgeable about all the features on the truck and explained how to use them in a very professional manner. Would highly recommend anyone car/truck shopping to stop in and check them out!

Steph1991

Dec 2, 2015

I absolutely loved dealing with Calvin at Harrisonburg Ford! He knew I was on the fence about buying a Ford and I couldn't make up my mind. He was patient with me and he let me make my own decision instead of pushing me to buy a car from him! He laughed and joked with me! He is hands down the best salesmen I have ever gotten the pleasure of dealing with! I told him he needs the salesman of the year award! In the future I will definitely be dealing with Calvin for all of my auto needs! We have become good friends and I am glad I bought my car from Harrisonburg Ford!

5255

Nov 18, 2015

Had a great experience Justin Bowers was easy to work with and did a great job. No pressure sales and got what I wanted quickly and had a easy process. I would highly recommend the dealership.

cmarrs

Sep 28, 2015

Wes Sharp spent an entire Saturday to find the right car for me. That was after spending hours on the phone. It was actually an enjoyable experience!

ariegel

Sep 12, 2015

Excellent service. Attention to detail. Very personable salesperson. Dave was willing to spend the time with us to find the vehicle we wanted. All staff very helpful.

lbrown7811

Sep 12, 2015

Yesterday I was able to get a wonderful Ford Focus that I LOVE thanks to the hard work of Justin Bowers! He has exceptional sales and customer service skills. I was very impressed with the way that the employees worked together to get me in a new car. This is by far the best sales experience I have ever had! I will never buy another vehicle from anywhere else as long as Justin is there!

nope

Sep 2, 2015

We were returning from vacationing in South Carolina to our home in Lancaster, PA and experienced a flat tire on Rte81. How lucky we were to be near an exit and to find Harrisonburg Ford! Sales Consultant, Dave Simmons, was so helpful to us during this stressful experience. Even though the dealership service center was closed on this late Saturday afternoon, Dave directed us to a towing service and a nearby shop to buy a new tire. Everyone was so helpful and made this bad experience as good as it could be.

whatsittoyou

Aug 31, 2015

By far the best person to buy from and was very knowledgeable. I will return to buy any future vehicles with Justin. Keep up the great work!

Sharon1950

Aug 26, 2015

The dealership was great. The employees were courteous, friendly, and helpful. I will definitely continue to be a customer of Harrisonburg Ford when looking for a new vehicle.

johnatford

Aug 22, 2015

Having purchased our new Ford Fiesta with optimism and anticipation, we were surprised to receive two recall letters shortly thereafter, and disappointed by what seemed to be a lack of concern on the part of service for what was a major mechanical issue. The car gained mileage and the issue continued until we utilized the skills of one HARRY SCOTT. Long story..short. He never "put us off", but listened, responded, and acted. We knew we were communicating with a representative who understood our dilemma, was able to see the situation through our eyes and willing to take the next step. We couldn't be happier with the outcome. Congratulations to Harrisonburg Ford and the Ford Motor Company for it's association with Harry Scott, a man of obvious principle.

The Staples

Jul 29, 2015

David Cain assisted us in purchasing a new F150. David listened to what we were looking for in a new F150 and showed us exactly what we wanted. His professionalism and expertise made this the best car buying experience for us. I would recommend David if you are looking for a sales person who really wants to make sure you leave the showroom a satisfied and happy customer.

Benny & The Jets

Jul 13, 2015

I dealt with Justin Bowers, Wes Sharp and Jim Bergquist. I told them what I wanted and where I needed to be with the monthly payment...they got me within $10 of my payment request. Everything else was "SPOT-ON"! They all were Kind, Courteous and Helpful.Ford is a great product...they didn't need a bail out like some of the other auto manufacturers did a few years back and that SPEAKS VOLUME TO FORD'S MANAGEMENT TEAM. I would recommend Harrisonburg Ford to anyone that is looking for great service and that offers a great product line of vehicles.Benny Neal

fordman55

Jul 9, 2015

This dealership is the all around best. From the moment I stepped on the lot they have been nothing but kind and helpful. I just bought my second car from then and everything is well taken care of and inspected very nicely. I bought my 2015 mustang gt and being 19 that's a big deal to dealerships but these guys stayed up till 2 in the morning working on it for be to get it. Working with banks, ect. They stop at nothing to make sure you are satisfied and happy. They are more like family than a dealership every time I walk in everyone's happy and having a great time. No drama or hate fullness. I would recommend this dealership to any and everybody. They serve ford proudly and I am proud to be a part of the ford family

1jarhead

Jul 8, 2015

Those of us who have bought a vehicle in the past, is probably familiar with sales pressure, sales tactics, and short-term friendliness. You know, as soon as the contract is signed and you walk out the door, so does the courtesy. We all hate that part, right?? Well my husband and I were pleasantly surprised by the casual, no pressure, yet super friendly service we received from David Cain!!! Not only that, David worked hard to get us the best deal possible on the vehicle we wanted. Even after our purchase, he continues to extend his services to us. He's just the nicest guy you'd ever want to meet. If anyone is looking for a new or used vehicle, I highly recommend David Cain!!!

Emily

Jun 25, 2015

We have purchased three cars from the Harrisonburg Ford dealership. Each time we have experienced outstanding customer service! If you want the one on one attention you need when deciding on a car; then Harrisonburg Ford is a perfect fit for you!

4Shows

Jun 24, 2015

Justin went above and beyond to find exactly what I was looking for! Highly recommended anyone buying a new vehicle to give him a call. Great experience with this dealership and sales team!

focus14

Jun 24, 2015

He really worked with us to find the best car to handle my long commute to work! He worked with us for hours in order to get us the best deal possible! He is so easy to get along with and really cares about his customers! I recommened him to everyone!!

hma2005

Jun 24, 2015

Thank you for helping me find the perfect car and the perfect payment! It was the best experience I've ever had buying a vehicle. You are the best!

Yoda

Jun 24, 2015

I'm really satisfied with my new vehicle and with how I was treated by all the employees with whom I dealt.The atmosphere is friendly & all were most helpful.

KOz

Jun 23, 2015

I hadn't purchased a vehicle in almost 11 years. I wasn't a fan of looking because I always felt like a deal for the salesman, not a person valued at what they were truly looking for. It was late one evening I decided to take the plunge and finally look. David Cain greeted me at Harrisonburg Ford like an old friend. He spent the next several hours focused on me and what "I" wanted. I wasn't sure who or what I was more impressed with, David Cain or the selection of vehicles I was interested in. Of course I effortlessly, purchased the vehicle, I ultimately wanted because of David, but what needs to be said is this, You don't usually put the words salesman, trustworthy, home town feel, in the same sentence. If your salesman happens to be David Cain, you better believe you can use all those words, with an exclamation at the end! I love my new 2013 Ford Edge. I love the experience I had even more! David Cain made me feel like a person, not a deal and none the less, a very proud owner of her second vehicle, ever purchased, 11 years later! Thank You Harrisonburg Ford. David Cain, Thank You the Most!

susietoo

Jun 22, 2015

My daughter and I went to Harrisonburg Auto Mall looking !!! We ran into David Cain and he pulled out all the best SUV's on the lot. The 2013 Ford Edge caught my daughters eye and we drove it home that very night!!!!The customer service that David Cain displayed has me referring all my friends who are in the market for great deal to Harrisonburg Ford and David Cain!!!

venture1

Jun 22, 2015

Truly our experience buying a vehicle from Harrisonburg Ford has been the best my wife and I have ever had. We are always given a great welcome by our sales representative David Cain when arriving at Harrisonburg Ford. He is ready to give us his full attention and questions our needs when visiting. When we bought our new F-150 David didn't give up until he explained all the features and we knew how they all worked. And, he has given us refreshers on some just by stopping by the dealership after the purchase. This dedication for our satisfaction was extended by the finance manager, too. He went over and over the deal for our best options. We feel that David and Harrisonburg Ford are not only dedicated to buyers satisfaction, but also to being good friends to their customers.

NisaRaquel16

Jun 22, 2015

I only stopped by the dealership to look around. I had no intentions of buying just yet. David came out to help me and we started discussing color preference and I stated I didn't like tan interior but I also have a child so I was going towards a darker color. He told me he had the perfect car for me, we walked into the show room and I automatically knew it was the perfect dream car. It had everything I wanted without even having to tell him what I preferred. I walked off the lot that day with a brand new never driven 2015 fusion. It's the best car I have ever owned. They have amazing customer service and focus on their clients. I highly recommend them!

Ashley2014Escape

Jun 22, 2015

David Cain helped me out in a very difficult situation. I am now very happy with my Ford vehicle and the Harrisonburg Ford team that comes along with it!! If you are looking to buy this is the man you need to see!!

Brittany

Jun 22, 2015

I went to Harrisonburg Ford just looking at my options for a car and found the perfect fit for me thanks to David Cain! He treated me and the people that were with me like we were family! I couldn't have asked for a better first experience at buying a car by myself!

Arey Barbara 1975

Jun 22, 2015

This was the first time I have ever bought a new vehicle it was a great experience Harrisonburg ford worked right beside us to get financing completed and David Cain was our salesman he was a very patient kindhearted and hard-working salesman David took his time to show us how to work all the gadgets in the truck we are very pleased with Harrisonburg Ford and especially with David Cain as far as we are concerned Harrisburg ford is the only place to go to buy a new or used vehicle

Tom and Diane

Jun 10, 2015

We purchased a 2015 250 Ford Transit Van and had a great experience dealing with Paulo Alvez who gives wonderful customer service and is on top of everything from the moment you meet with him and long after you drive away. We were also needing a trailer hitch installed on the van and he personally made the appointment and called us. We can't speak highly enough of him and will definitely be referring others to him. We absolutely love our 250 Ford Transit Van and are wondering how we had been living without it! Paulo makes everything easy and painless and we hope to be dealing with him in years to come.

Rickey Varner

Jun 2, 2015

Thanks to Justin I found the truck I have wanted and excited to own my new truck Friday and the time he took to figure out the cost for me and paperwork

Ellen

Jun 2, 2015

Thanks Justin for making my purchase of Fusion an easy transisiton.Friendly, polite, answering any questions i had. A pleasant purchase.thanks.Linda DavisHarrisonburg

AJ

Apr 16, 2015

I found the right car at this dealership, but the good service was what actually made me buy it! I worked with Mr. Simmons and he really knows what he is selling, very clear about all the questions I had. One hour after my decision, I left the dealership driving my new car! He is still very responsive to additional concerns I recurrently have, and easily reachable.

Bob Taylor

Mar 30, 2015

Took our Ford Escape back to dealer to have Armour All applied to rear of vehicle, which had been replaced from an accident. Eddie was super, even cleaned the inside of the car and detailed the exterior. He was eager to please and did a great job in a short amount of time. He could not have been more customer friendly. Thank you Eddie!!

Pennington jason

Mar 24, 2015

Great deal with James Ward. Told them my price I could pay and he got me my price when other dealership couldn't. And the truck I brought had alot less mileage on it them other places I've looked at for the price I paid.

Elam

Mar 24, 2015

This is the fourth vehicle I have bought from Harrisonburg ford, Justin is it best to work with always informative and knows his product well. I just ordered a new F250 Ford. Thanks Harrisonburg.

Tammy

Mar 23, 2015

I couldn't have asked for a better Salesman than Collin . He went above the Bar of Excellence when helping us acquire our new vehicle . Jim was also very friendly and explained all our paperwork in detail . I would most definitely recommend this Dealership to all that are looking to buy their net car . Tammy Losh & Patsy Hoover

SONJAZTURBO

Mar 19, 2015

Fortunately for me - David Cain although with working with other customers - took time to take my call and saved me from wasting my time with the another dealer in wood bridge VA. By simply making me feel like I was the only customer at the moment and wanting to meet my needs and make ME happy - I am know the proud owner of my 1st FORD (sorry DAD) - Ford Fusion - Hybrid to be exact. AND I AM LOVIN IT!! By treating me the way David did -number one customer from start to finish - not only did he save me money by keeping me local and providing money into our hometown local economy - he spared me from the "typical Northern VA sales pitch torture I had already subjected myself to - just by calling to lustine in wood bridge VA - AND EVERYBODY HAS EXPERIENCED THAT A TIME OR TWO - personally a full blown root canal would have been more enjoyable!THANKS DOWN TO EARTH - DAVID CAIN - FOR EVERYTHING!!!!! SEE YOU IN THE FUTURE!!

dula80

Mar 15, 2015

This is the sixth time we've bought through Harrisonburg Ford, always a pleasure! Justin is always informative, and so helpful in making our decision. We won't hesitate to be back again!

Fost

Feb 26, 2015

I received great service today from James. He was informative, helpful and did not pressure me into anything. He answered all of my questions and got me into the perfect car. The finance manager was also extremely helpful. They earned a loyal customer and I would recommend them to everyone. Go see James, he'll take care of you.

im4disney

Feb 3, 2015

I knew what I wanted. After talking with Collin Arbogast, it was clear that they could provide me with everything on my checklist. I drove away the same day with my checklist fulfilled.

chapps

Jan 5, 2015

So purchasing a vehicle is one of my least favorite things to do. My salesman was Paulo Alvez, he presented a professional approach, was easy to work with and let me walk away for a few hours to think over the deal. Upon my return we completed the needed paperwork in a timely manner and off I drove.

misfitzseat3

Dec 1, 2014

Worked with James over the phone from a whole week (another state!) to get a car ready for me at a pretty good price. Additionally, when there was an error involved in the pricing (in my favor) I had been quoted, Harrisonburg Ford honored a verbal agreement I had with my salesman. While it may have cost me an hour at the dealership to get the whole thing sorted out, I appreciate the honesty and integrity that I experienced from the staff I interacted with. Thanks to the staff at Harrisonburg Ford for your transparent business practices, they are greatly appreciated. -REB

BriNkel

Sep 1, 2014

Everyone thinks they can prepare for what their next car buying experience will be like, but it never goes as planned. We were happy this happened to us because our experience was just great. No pressure, real folks to talk to, a pleasure to spend the afternoon there. We were offered refreshments, were greeted by everyone who walked by and freely asked any questions that we had. Everyone was down to earth, and back and forth negotiations were stress free. We left with our Ford Expedition and drove the 2 1/2 hours back to Northern Virginia with smiles on our faces. Thanks Harrisonburg Ford, and thank you Marco Montanez. Good luck with your bright future.

dcqueen123451

Jul 14, 2014

Justin Bowers was absolutely unbelievable, he went above and beyond to make this the greatest car buying experience that I have ever had. Thanks Justin :)

jytterock

Jul 1, 2014

My wife and I had a great experience at Harrisonburg Ford, working with Greg. Always directly answered our questions and worked to make the time not only valuable but fun. This was our first new car purchase, so we naturally had a lot of questions and wanted to make sure we weren't being taken advantage of. With Greg and some of the others there, we definitely thought that we received quality service.

pshelton3

Jun 25, 2014

Chris was polite, friendly and knowledgeable and made the time we spent in the showroom pleasant. He was easy to work with.

tgant81

Jun 24, 2014

We drive 60 miles to buy vehicles from Justin. The price is right and he finds what we want. Hands down the best sales person I have ever dealt with.

nbreeden

Jun 18, 2014

I called and they found exactly what I was looking for. I'm 90 and they were so helpful . Thanks for all the help Great.

strickler

Jun 16, 2014

He was very helpful. We have bought a car from him before and would do it again.He really knows what he is doing. Told us all about how to work EVERYTHING.He is even going to come to our home and help us with the garage door opener.It was a great experience!

MLunsford

Jun 13, 2014

Had a positive experience at Harrisonburg Ford. Was not able to make a deal on a vehicle in their inventory and Wes went out of his way to find the car I wanted and get it moved to the dealership.

jlsmss93

Jun 4, 2014

I was looking to buy a new car and had been interested in the Ford Focus Titanium. I contacted Dave Simmons which I know personally and he was happy to assist me. He was very knowledgable and helped us through every step. He did a great job and I would buy another car from him. I scheduled an appointment to have the Auto Armor put on my car and Justin Bowers took great care of me.

rmsm1524

May 27, 2014

I had a very pleasant and productive experience with this dealership. Chris Simmons was very knowledgeable and helpful to my husband and I through the whole new car buying "ordeal". I would also like to thank all of the employees who went out of their way to make the experience go so smoothly. We even shut the place down. I will be recommending Chris to friends and neighbors. Thank you Harrisonburg Ford!

ShaneDoyle

May 23, 2014

My new friend Paulo took very good care of me. Even after the hard time we had with the banks he got me set up with a 2005 Cadillac CTS. Never really thought about owning one or even getting that car. Now i love the car and cant wait for the many years i will have with it. All in all everyone at Ford was amazing and did everything they could to help me out. Thanks so much Paulo

Emesdee

May 22, 2014

Greg was wonderful to us. Respected all of our requests and if he didn't have an answer to our questions, he was quick to find the answer. No pressure at all. Let us make our own decisions with no "slick" car salesman lingo. He was even fun to ride around with on the test drive! I think Greg has a customer for life. By the way, I love my Edge!!

rossahlhorn

May 20, 2014

In a world where car dealers are known for high pressure tactics, relentless phone calls, and emails; Harrisonburg Ford stands out in that their staff is knowledgeable, respectful of the customer, and sensitive to what the needs of the customer are. I recently bought a 2014 Ford Focus ST from Harrisonburg Ford where Chris Simmons was my sales associate. Upon meeting Chris and explaining what I wanted, Chris worked diligently to try to find the exact car for me. The process took about 2 weeks of working with other helpful Ford dealers as well as some less than helpful dealers in the region. Ultimately, a car matching the majority of my original specifications was found and made available to me. The car that I ended up purchasing was originally out of my price range, but Chris Simmons and one of the Sales Managers, Rob Minnich, were able to put together a deal that placed a higher spec car firmly into my price range. Although the process took longer than Chris and I had anticipated, my decision to work with Chris Simmons and Harrisonburg Ford was not only the right one, but also carried the best possible outcome. I believe that any successful sales or service company puts emphasis on customer relationships rather than pushing products onto customers. In my experience, Chris Simmons and Harrisonburg Ford are a great example of how great customer service produces a low-pressure and enjoyable car buying experience.

dvmustang

May 12, 2014

Easy transaction, got the best deal I could ask for being the vehicle I purchased. They detailed the car with a great warranty and a full tank of gas as well.Offered extra services at discounted prices anD also would help with any changes I would make in the future.Very friendly and easy to deal with.

Melanie Evans

May 11, 2014

Great person that worked his hardest to get a vehicle to suit my needs. Appreciate the friendliness. I would recommend him to other car shoppers.

erk9

May 6, 2014

CHRIS IS A GREAT SALEMAN and works hard for his customers. glad we came here and he was our salesperson..he makes you feel welcomed and very friendly.

Sunlit

Apr 30, 2014

Paulo Alvez was very experienced about the Ford Edge that we purchased. He was very professional and went out of his way to get us the best deal possible. He showed us the service department and assured us the high quality of service that you offer. That sealed the deal. We would highly recommend Paulo to our friends. We were driving through your lot looking at the Fords and Paulo walked up to our vehicle and offered his service. We said not in the rain and he gave us his card and told us to come see him. So on Tuesday, April 29, 2014 we did and because of his professionalization it brought us back and we purchased the 2013 Ford Edge Limited.

EmJo1936

Apr 29, 2014

The service I received was awesome! Justin went above and beyond to make my first car buying experience a great one! Would definitely recommend your dealership to anyone! Thank you so much :)

cjpropst

Apr 29, 2014

We had a budget and knew what we wanted. Justin was able to help us buy a new 2014 ford explorer and stay under budget!! Thank you Justin!!! :)

Munsky

Apr 19, 2014

Great dealer with a unbelievable lifetime powertrain warranty. If you are in the market to get a new car/truck I would say give them a call. I was actually in another dealer buying a ford focus, when Justin Bowers called me and told me he could not only give me a good deal on the car, but help me out with a lifetime powertrain warranty. The pa dealer I was at let me walk without making the deal, because they could not meet the powertrain warranty. I made the 5 hour trip from pa to harrisonburg just for the warranty, and I was not disappointed!

hwstar007

Apr 13, 2014

I just recently bought a 2013 Ford Explorer off of Greg and he made it one on the smoothest transactions possible! Greg was very polite and took his time to answer all of my questions and not once did I feel like he was pressuring me to buy. I left the dealership feeling very confident in my purchase and will be sure to do any future business with Greg and Harrisonburg Ford!

connie22843

Apr 7, 2014

I thought I got a great price for the mustang I ordered & I got all the rebates they promised me upon arrival. Paulo was very nice to work with & is very personable. It was a pleasure to work with him. Jim was willing to try to get me a better interest rate, but I had already secured a loan. The only thing I wasn't happy about was the illuminated gear shift I wanted on the car wasn't ordered & now I have to take the car back to have it installed.I would deal with them again & recommend them to other people. I liked the fact that they wasn't pushy about purchasing the extended warranties.

CookEdge

Mar 22, 2014

Justin Bowers was great! Went to dealership several times and he worked with us until we found the vehicle that suited the best. My husband has bought several vehicles from him and keeps going back. Justing went out of his way to show me the features on our new vehicle. I have even had to go back in to ask questions and he never hesitates to help out. I would deff. recommend Justin Bowers!!

x4granny

Mar 16, 2014

We are from Kentucky and were returning after a visit with our son in Vienna. Our truck broke down on the side of the road about 30 miles away from Harrisonburg. I found the name of the Ford dealer there on my phone, and when we called they gave us the name of a tow truck company. When we got to the dealership with the truck, the gentleman in the service department, whose name I don't remember, was very concerned and accomodating, When we discovered we would have to wait til late the next day (which was a Friday) for the part needed, he tried to find us a car to rent so we could continue our trip home and return after the weekend. That didn't pan out, so Justin Bowers, who had been talking to my husband about a vehicle they had on the showroom floor (which just happened to be the vehicle my husband planned on trading the truck for later this spring) drove us to and helped us get checked into a hotel. My husband and I discussed and researched the Explorer and decided if the price was right on both the new vehicle and the trade in, we would purchase the vehicle the next day. Justin came to the hotel and picked us up the next morning. We test drove the vehicle, and after some discussion, reached the price we had decided on the night before. We left that afternoon in a 2014 Ford Explorer, which we absolutely love!! Justin was very thorough in explaining the features, and spent the time to set up our phones, install the door code, and several other things to make our life easier!! We feel he definitely went above and beyond in helping us. We spent a lot of time in the dealership, both while waiting to see what was wrong with our truck, and then purchasing the new vehicle. Everyone, and I mean, everyone, in that dealership at some point spoke to us. Everyone was very friendly and very helpful. I have never been anyplace where every person in the business treated their customers with such friendliness and respect. We won't be purchasing another vehicle for quite a while, but I would definitely consider stopping there again after a visit with our son to see what they had available when we do decide to purchase. This dealership has definitely set the bar high for all the other dealerships!! We couldn't have asked or expected to be treated any better than we were!!

cajungal

Feb 21, 2014

As a senior citizen, I have had many sales experiences in my lifetime. The employees that I have worked with above were very knowledgable about the products that they were selling. They were courteous, very attentive to myneeds and very professional in their dealings. I would not hesistate to recommend them highly to my friends who would be looking for a vehicle.

VetHS

Feb 21, 2014

Salesman was knowledgeable and listened to my needs for a vehicle. All aspects of the operation of the dealership was explained and discussed. Good discount on the vehicle and a full gas tank on delivery.

mrw2008

Feb 10, 2014

I just bought my second Ford from Justin. My family has bought numerous vehicles from him and we would never go to anyone else. He is so knowledgeable and always takes the time to make sure we are happy with everything. =)

mona1

Feb 9, 2014

Everyone was friendly, they worked with us to get us what we wanted. Justin Bowers was a super sales person. We bought a car from them before. Liked the way they treated their customers, and the service was great. This is why we would would recommend this dealership to family and friends.

Kellykrm88

Feb 6, 2014

We have bought two vehicles from Harrisonburg Ford and we absolutely LOVE Justin and Jim. They strive to make you happy and comfortable! Great personality and loads of fun! We brag on Justin 24/7 ....EVERYONE GO VISIT JUSTIN!!!!!!!!

BmmBpm27

Feb 5, 2014

Overall great experience. Justin Bowers is a great sales associate and definitely strives to give you exactly what you want and need. Thanks so much!

Hannmead

Jan 20, 2014

Everyone was super friendly & worked with me to satisfy my every need! I had so much fun just being there and talking to everyone. They all have spectacular personalities.

afadley

Jan 2, 2014

Excellent customer service, friendly and informative. Answered all questions without hesitation in a friendly professional manner. Was able to explain voice activated climate control system and sound system to me which was a big help. Would definitely recommend Harrisonburg Ford to anyone. Not only are the salesmen great, but finance department as well.

tayyo34

Dec 16, 2013

I have rated my experience at Harrisonburg Ford very high, because overall, my experience was great. I love my pre-owned Ford Focus! Justin was very helpful and I trust his judgement. He did the works! He made sure I knew everything that I needed to know before I pulled away from the dealership. He even set up my Hands-Free system in my car which saved me lots of time. I'm very pleased with my experience here, and like I said.. I love my car!

sundae

Nov 11, 2013

our salesman Justin bowers really took time to explain everything about our 2013 for edge. He and jim bergquist really worked hard to help us get our payment where we needed to be. My eleven year old was with us for this process and Justin went out of his way to make sure she was comfortable and happy. (as much as a kid can be when they are bored out of their minds) I would highly recommend Harrisonburg Ford to anyone who is interested in buying a new or used vehicle. They treated me and my family with respect and took the time to explain things to us. Lastly, we were told if we had any questions or concerns to call Justin and he would help us and I feel certain he would.

1tuflilstang4u2c

Aug 2, 2013

Greay guys, really work with you to make it happen and get you in a vehicle that you really like-they don't give up til everyone is happy.

herbie.marshall.3

Jul 29, 2013

Great job by the entire team to get this F150 in my garage! Thanks Justin for the time you spent going over the details and the options on the truck. Will be back in the future.

Quiz

Jul 29, 2013

Justin is the person to deal with if you are in the market for a truck. He is extremely knowledgeable and eager to help. Jamie is a long-time friend and introduced us to Justin....thank you, Jamie. And Jim was great with the business end of the purchase. A huge thank you to all three of you for your help!

dbarh5163

May 29, 2013

The overall experience was great. Buying a car can often times be frustrating however, the staff here creates a comfortable environment. They do not swarm you in the parking lot or force you to test drive every car in the lot. It was a great experience and I would definitely recommend Harrisonburg Ford as well as the salesman, Justin Bowers.

chrissy011377

May 14, 2013

It was a pleasure working with Jamie. He was very attentive and friendly. His customer service skills are top notch. We purchased a Ford Ranger from Harrisonburg and a Honda Civic from Harrisonburg Honda, it was great being able to have him help us with both purchase. Even after the purchase of our vehicles, Jamie has been very helpful. My husband and I for sure will look him up when its time to purchase new vehicles again. Thanks so much Jamie!!

snyderd

May 3, 2013

I had planned to get several prices on a new C-Max. Harrisonburg Ford was the first place I checked, other than the internet, and I had the good fortune to connect with Justin Bowers. Justin quoted us a great price, better than I expected and in fact so good that I didn't check any further. He also made some exceptions for us, arranging for the sale to go through even though we will not be here when the car comes in and in fact won't arrive back home until about 3 months after the car is delivered.Working with Justin has been a good experience.

Ksun

Apr 24, 2013

Buying a vehicle is one of my least favorite things to do. Don't get me wrong, I love getting a new car, just hate the process.THis was overall a very good experience. Jamie was very friendly and worked very hard to make the process smooth and find the car we wanted. He was very diligent and didn't let us give up. It was even fun! I love my new vehicle/vehicles and would recommend this dealership.

ddhd

Apr 22, 2013

The entire experience was smooth sailing, especially since my bf and I were on a budget (both time and money wise). We walked straight into the office and from the get go, Justin took us and our situation seriously and didn't try to pressure us into a vehicle that was out of our budget or our needs. Even with all the odds stacked, the process was enjoyable and almost felt like a social gathering rather than a purchase. We fell in love with our vehicle and having to part with it for a day just so it could have Armour protection coated on, it was quite difficult! We can't wait to be back behind the wheel of our Ford Focus! Thank you for all the convenience and ease of service you all showed us, it was a great time (and the new Ford helped too).

beckytubb

Apr 7, 2013

I went to this dealer as they have a great reputation for service and follow up service after the sale. I was not disappointed the salesman Justin Bowers was very thorough, he found exactly the car I wanted at the price I wanted. the car was ready when I went to pick it up with fuel. I had to take my 2 year old when I went to finish the paperwork and he even entertained her! He made us feel like we mattered, it was very nice to find good customer service and it continued after the sale, to me that says a lot. I would recommend this dealer and Justin as one of the best.

lawgeezy

Mar 23, 2013

My wife and I had done an internet search for vehicles which led us to Harrisonburg Ford. Before we had even visited the dealership I had submitted our credit application and the information on the vehicle we were considering. Shortly after I was contacted by James Ward. James is very upbeat and positive, but not overbearing. I contacted James on a Saturday morning and told him we would be there to test drive the vehicle. He told us that he would have it ready. When we arrived as promised the vehicle was on the Vip Pad. We test drove worked out the numbers and it was a done deal. James is an awesome salesman. I will be contacting him in the future for any vehicle needs I have. Overall I would recommend Harrisonburg Ford to anyone. We even got to speak to the owner for a few minutes. He congratulated us on our purchase and was very friendly and down to earth. Thanks a lot to everyone at Harrisonburg Ford. Especially James Ward and Jim Bergquist for making our buying experience streamlined.

billhamptonva

Mar 14, 2013

I bought my truck in another state. I had some question when I got the truck back home. Even though I didn't buy from them they were very helpful answering my questions.

taylorhender

Mar 3, 2013

We spent the majority of the four weeks it took to find the right vehicle working with James. James is the reason we kept coming back. He was assertive enough to let me know that he wanted to sell me a vehicle, but was not crazy car-salesman pushy. He understood that we were working with a budget, and worked to keep us within it. Harry helped to support James by providing additional expertise on Ford vehicles and taking a managerial interest in our case and helping us stick to our budget. Jim did his business manager magic, found the best creditor availalbe, explained the paperwork and made sure all was good to get us into our vehicle. The team dynamic present at Harrisonburg Ford outweighs what I've seen at any other dealer. We'll probably be back in the next month or so for a vehicle for my wife.

JoyWimer1

Feb 26, 2013

I think Justin is the best sales man he is so much fun... i would never buy a car off any one But Justin....sorry but if it was based on the fiance man i would not buy a car a Harrisonburg Ford .

Postal101

Feb 20, 2013

I wasn't really looking for a vehicle although my wife and I wanted one for the past few months. After meeting Justin Bowers and seeing how he does business, we knew right away that we were buying a vehicle. He was so busy when we got there but still made time to show us all our options. I think a combination of his great personality and his great looks is why he is so successful! I would recomend Justin to ANYONE looking for a great car buying experience!

cristl

Feb 20, 2013

Mr. Bowers was very professional and informative in assisting us with a test drive - even though we walked on the lot 10 minutes before closing.

weavera

Feb 20, 2013

I wanted to test drive a Ford Fiesta. Even though I showed up 10 minutes before closing time and told Justin I would not be buying from him, he was very helpful and friendly. Justin had no problem letting me take a Ford Fiesta for a test drive and even though it was closing time, he took time to explain different features and provided good information for a first time car buyer. Thanks, Justin!

gkrichbaum

Feb 10, 2013

Great experience with Justin Bowers. He went above and beyond to make a sale and will get my business in the future. The overall experience was good as well, and the actual sales process was fairly quick.

BillyKrichbaum

Feb 10, 2013

My experience with Justin Bowers was definitely notable. He made the process very quick and easy, and gave me a fair price on my purchase. I would definitely recommend him to someone else.

kelly13mcquain

Feb 6, 2013

It was a wonderful experience. We got quick service and very quick response for approval. The employees treated us like we were family. I would recommend this company to anyone. Thanks!!!!

Jred

Jan 31, 2013

Best purchasing experience we have ever had buying a car. Justin was able to find the exact car I wanted and had it available in a day dispite it being at another lot. Jim was wonderful in helping with the financing. The dealership offered great pricing and honesty about our options for warrenty option. I would highly reccomend stopping by to see Justin & Jim if you are looking for a new or used upgrade to your current ride.

oldfocus

Jan 12, 2013

Jamie, Thomas, and last but not least Jim went to battle for me to get the best results when purchasing a new 2013 ford. I much appreciate all their hard work. The whole ordeal of buying a car was almost non exsistant in dealing w/ these three gentlemen.

prettybadass13

Jan 11, 2013

Jim was a pleasure to work with. He was very helpful and very willing to help me. Thank you Jim for actually saying to me, "Just come on over and we'll see what your options are". James was with me the entire time. The man had a lot of patience. Thank you James for making this experience fun. Also for not complaining on every drain in the asphalt I just had to roll over....still waiting on all those nickles! Thank you both for putting up with my "nit picking" in reguards to interior color.

joe laughland

Dec 31, 2012

Justin was very attentive and knowledgeable. He took us through the process carefully. He made sure we understood both our new hybrid car and the buying process. We developed a very good relationship with Justin. The staff was also very friendly. Price negotiation was honest and upfront. My wife and I would highly recommend Justin and will use him with our next vehicle purchase.

Beck1007

Dec 26, 2012

Justin Bowers is awesome!!! There are a number of my friends and family members that buy from Justin, and by his super work ethics and extensive follow up, Im certain this will continue! Thanks Justin!!!

worebaugh

Dec 20, 2012

These people treated me very fairly. I was pleased with the vehicle and the folks I worked with when I bought it and also when I took the vehicle back for service.

millie.davis.39

Dec 1, 2012

EC did an outstanding job looking for and comparing Used versus New cars. He made the deal as simple as car buying can be.No negotiating required. I told him what I was willing to pay going out the door and he found something to fit that.

golfpro741023

Nov 1, 2012

EC, was in a single word Amazing. I have never had a such a great experience buying a car. As a PGA professional I pride myself with working with other professionals. EC went above and beyond to make sure that I not only found a great car but that my price was perfect. I never once felt any presure to "buy today". I talk with 100's of people every day and I will be recommending EC and his Dealership.

mcplaugher

Oct 19, 2012

justin worked hard on getting my wife into the escape she wanted he made the entire experince very pleasant and was very easy to talk too justin is a wonder person who will do all he can to get you into the car you want

Carmie76

Oct 8, 2012

I went in looking for an AWD or Small 4WD SUV and Justin showed my all the vehicles he had available and also called a brother dealership looking for me. I settled on a Certified 2009 Ford Escape and have been extremely happy with it. Justin is a friend and a great salesman to deal with, I highly recommend him to any looking for any kind of car. Great personality, answered all my questions and got me a great loan rate thru Ford Motor Credit. I will be visting Justin again in the furture for all my car needs.

jewelz4mee

Oct 2, 2012

great experience as always!! employees are all very helpful and explain everything about the car. they even have a play area for small children to play in while you are processing the loan.

herbie.marshall.3

Oct 2, 2012

Justin spent time answering all my question. He took the time to set up my Sirus Radio and my Sync. He was very aware of what I needed to make it happen. I will seek Justin for my next Ford purchase!

Anthony326

Oct 1, 2012

I rate this dealer great because of all the hard work E.C put into my situation with me the costumer. He did an excellent job with making me feel comfortable. The quality of work he put into my deal was professional yet friendly and satisfying. He was very friendly and always greeted me with a smile. He has great experience considering he has worked as a dealer for 20 years and knows how to get you a car. E.C also works with you on the price and lowers it to get you a car of your choice. Thankyou, E.C for all your hard work and dedication to your job.

castroliz

Sep 27, 2012

I took my Explorer Sport to be serviced there for 8 years. I had no doubt that when I was ready to buy a new car that I would get it from them. Although I didn't need a new car, I was ready for one. However, I never felt pressured to buy a car and I never felt uncomfortable during the purchase process. Everyone who works there from service to parts to sales is courteous, professional and trustworthy. I highly recommend them!

Intimidated

Sep 21, 2012

My husband and I drove an hour to see a car we liked from the internet. Everything up to the negotiation went great. Justin is an amazing guy and made me want to buy whatever he had to offer. I hope nothing bad happens to him as a result of this but his manager was out of control. When we put in our offer we were clear that we couldn't go much higher than our offer because we had cash. By the second counter offer the manager had come down $750.00 and I was almost ready to buy. I was uncomfortable because the car made strange chugging noise. The manager came out with Justin on the third offer when I didn't budge, he looked mad. Knowing how dealerships will tack on fees after the price is agreed I asked if they could include the title and fees in the price and the manager said no angrily. We said we were going to dinner and think on it and the manager got really mad. He said that as an American he is proud to pay his taxes and I should pay mine. He said some things about the U.S. and what it stands for and insinuated that not giving him what he wanted made me a bad American. My husband and I are veterans and currently serve, we always pay our taxes he should not have said those things. He raised his voice and would not stop even after we told him that we liked the car and we'd still consider the car. We walked away quietly to avoid a scene and he yelled at us until we were near the door, and then when he into the back room. We saved our money so we could buy cash rather than relying on debt and he couldn't understand why the extra few hundred dollars was so important to me. That is a load of hay for my farm. This American is not happy with how she was treated by the manager at this dealership. Shame on him.

Jonathan1981

Sep 14, 2012

I recently purchased a 2013 Ford Escape. This is the first brand new vehicle that I have ever purchased. James did an outstanding job of explaining the features of the vehicle and answering my questions. I felt comfortable the entire time around James and never felt pressured to make a purchase. James was very personable and made my first new car purchase experience a fun one. I highly recommend him.

jeremy.s.wood.5

Sep 4, 2012

It was a pleasure dealing with James. There was a no pressure buying experience with him. I would recommend buying a car from James any day.

DAVID A. TAIT

Aug 30, 2012

JAMES WARD DID AN OUTSTANDING JOB EXPLAINING EVERYTHING ABOUT THE FORD EDGE.I WOULD RECOMMEND HIM TO ANYONE LOOKING TO BUY A NEW CAR. DAVE TAIT

tshowalter

Aug 9, 2012

Had a great experience with Justin Bowers and Harrisonburg Ford. This is the second vehicle I purchased in the last 9 months form Justin. My wife had an 11 year old mini van that was starting to nickel and dime us so I sold her van and Justin found us the 2012 Ford Fusion Sport we were looking for the very same day I sold her van. I filled out the credit app on their online website and they had the car waiting for my wife and I. Justin took time to go over the controls and navigation/ audio programing with my wife. The 0% interest rate allowed us to purchase the extended warranty and the interior protection and stay within our budget. I would highly recommend Justin Bowers and Harrisonburg Ford.

simmons04

Jul 31, 2012

Justin did a great job finding the perfect vehicle for us. Not only is he a great salesman and friend but he is a "WV Mountaineer".

JenBoyce

Jul 29, 2012

After dealing with several car dealers recently ,my husband and I both purchased vehicles from Harrisonburg Ford and we very impressed with our salesman John S Metzler and finance manager Jim Bergquist. John and Jim were both very friendly, professional,courteous and they worked with us in every way possible to make our purchase possible. Both John and Jim looked out for our best interest and did not pressure either of us into buying something other than what we were looking for,they gave us fair value for our trade ins, they treated us with respect, loyalty and fairness. I will most definitely buy from them in the future.I would recommend them to our friends and family. Our overall experience with Harrisonburg Ford was outstanding I give the company, the salesman John and finance manager Jim a gold star in service.. Great job guys.Sincerely, Daniel and Jen Boyce

fatcat4

Jul 28, 2012

We love our new truck! The whole process from start to finish was easy and pleasant. Justin treated us as though we were the only ones to ever buy a truck and walked through all of the bells and whistles - it sure has the features. We even had tags rather than 30 day tags. Thank you Justin and Harrisonburg Ford. If we need another vehicle we will see you!

JUNE TRAINUM

Jul 26, 2012

My husband and I went to Harrisonburg Ford frustrated after weeks of searching for a used Ford Expedition and we finally found one we really liked there. I really could not have ask for a better car buying experience. Jamie Fellers and TT Holsapple were great. TT and Jamie went above and beyond the call of duty. They both made the purchase a whole new experience. I could not have asked for a better team to work with. I would recommend them to family and friends with no doubt. Thanks for all the extra work you both did to make it less stressful buying a car.Thanks,John and June TrainumIOU(CARROT CAKE):)

Groomergirl214

Jul 11, 2012

Couldn't ask for a better car buying experience! Richard asked about my needs, wants and budget before helping me chose the one that was perfect for me. Richard and the other folks at Harrisonburg Ford are so knowledgeable and helpful. I definitely felt like a valuable customer, and I love my new Focus!

Colin Simmons

Jun 29, 2012

Justin was very helpful, a wonderful dealer, worked his hardest, and I would highly recommend him to friends, family, and anyone looking to buy a vehicle. Best dealer around by far.

wjc6b

Jun 26, 2012

I am extremely happy with Harrisonburg Ford. TT Holsapple went above and beyond his require duties to assist us with getting our new Escape, Jamie Fellers was most helpful and work so hard to help us to get what we really wanted. This week we took our Escape back to service, because of road debre and TT Holsapple took the escape back to service an it was repaired within 30 minutes. I would highly recommend Harrisonburg Ford, everyone there has been great.

svjvolleyball

Jun 14, 2012

From first contacting the dealership through their website to the last handshake before getting into my truck it was first class treatment all the way through the whole process. I couldnt have asked for a better experience in buying a vehicle. I would highly recommend Harrisonburg Ford and Jamie Fellers.

MeganBennett

Jun 14, 2012

Justin bowers was very helpful and has great customer service. I would recomend him for any customer. I love my new Fusion!! Harrisonburg Ford is great! I have no regrets! Thank you!

tim&tabi2012

Jun 10, 2012

I was treated with respect from the time I walked in the door. I have found when a woman walks into a car dealer or mechanic area we are treated as if we do not know what we want I did not get that here. These gentlemen are great. When I returned with my husband I was still included in the whole process of us purchasing the Ford Escape. I will refer this dealership to any one that I know. Thank you so very much fro treating me as if I have an opinion.Sincerly,Tabitha Lohr

kat5442char

May 25, 2012

Everybody from the salesman to the man who washed the Edge bent over backwards to accommodate us. Especially Dave Simmons the salesman, his insight into the operation of the car was extremely helpful in our decision as what we wanted. Justin Bowers who was helpful in showing the operation of Edge Limited. The financing people was great working with us. WE went to other dealerships and was not treated nearly as knowledgeable as Harrisonburg Ford. We live 52 miles from Harrisonburg Ford and other Ford dealerships are a lot closer to 22657. Kathy and Charles Williams III

nunemakerbs

May 17, 2012

Very helpful with explaining what vehicle would be best. Great personality, made me feel like I've known him for a long time and made me feel very welcomed. Helped as much as he could with my payments so I could afford it. I will would definitely tell familt and frieends about Harrisburg Ford, also what car dealer I had! Amazing Job!

bigwheelmama

May 17, 2012

I was browsing around for an older SUV and came to Harrisonburg Ford to look around. I worked with a friendly young man named Jamie. He took his time with me and did his best to show me all avaliable options. He seemed to really know his way around a vehicle. I knew that when looking at used vehicles, things couldn't be "good as new" and Jamie was both helpful and honest about the vehicles I was shown and what my options were. He seemed less interested in rushing me through to make a sale and focused on really helping me find what I was looking for and needed. If you want a pleasent, informative, and honest expereince looking for a vehicle, I reccommend working with Jamie. A+ Service!

DLSmooth82

May 17, 2012

I came to Harrisonburg Ford with the intentions of trading in my old Pontiac for something a little newer. I was greeted by Jamie, who proceeded to give me a tour of the lot and show me a wide range of about 10 to 12 different cars that might suit my interest. Jamie was very informative and energentic. He was very professional and, while clearly interested in making a sale, didn't try to sell me on the first car I mentioned just so he could line his pockets. I appreciated that, as well as his patience, as we were looking at different cars for at least an hour before he let me test-drive the new Ford Focus. I left that parking lot with a greater understanding about cars and have told all my friends that, if they ever needed a car, they should definitely get one from Jamie. I was immensely impressed with how he handled himself and his care for the customer. In a business filled with sleazy salesmen who are just trying to make a quick deal, it's nice to know that there are people like Jamie who are considerate and knowledgable and make customers like me feel comfortable with our minds at ease.