Used Cars for Sale at Gettel Toyota of Lakewood in Bradenton, FL

Tom Grimaldi

Nov 8, 2016

I have bought five cars from Gettel. Every time I shop but keep coming back because I am moe comfortable there and the cars meet my needs.

Toyota Owner

Nov 7, 2016

Upon arriving in Service I noted that there were four porters standing off to the side just chatting among themselves. One of them walked over to me and asked me what help I needed (still had his hands in pockets), but I explained what I needed as I got out of my car meanwhile Ryan had come out to meet with me and do the inspection of the car. The "porter" then said "Ok well he's just gonna do an inspection and then you can tell him what's wrong with it" and walked away. Complete waste of time. During my 2 hour wait for a patch on a tire - I also observed several customers waiting 10 to 15 minutes just to be acknowledged. Not the type of service I expect from a Gettel dealership.

Don Gessner

Nov 5, 2016

Great job by Frank at Toyota of Lakewood. Issues were addressed and fixed and the car looked great aftet the Auto Butler Application. Thank you!

Cathy Stephens

Nov 4, 2016

Could not be more pleased. Russ was professional, personable and extremely knowledgeable.

Jan Francis

Nov 3, 2016

Justin was so patient and helpful! He really tried to get the best deal for for me even though my credit is not so good. Rob and the finance people worked very hard to get me a vehicle that meets my needs and that I could afford. Thank you all so much for your kind consideration and help. I will definitely recommend Gettle to my friends and family!

Loren

Nov 2, 2016

My wife and I brought our vehicles in for service and decided to look at new vehicles while we were there. I found a similar vehicle like what I have, we discussed for awhile but finally came to on the numbers so I upgraded to it.

Michelle Hagans

Nov 2, 2016

Always great customer service! Chris from the service department is bery knowledgeable and friendly.

CH

Oct 31, 2016

Paul was fantastic to work with during the entire process, start to finish. He listened to what I wanted and was very cool, calm, and collected throughout the whole process. I respect the patience he demonstrated with the many questions I asked and the knowledge he offered to me in answering those questions. Could not have asked for a better fit. I also enjoyed working with Dan in the finance department. I can honestly say I have not had that much fun in any finance department...ever. Job well done gentlemen!

C. Miller

Oct 30, 2016

Luigi was extremely helpful. I would recommend asking for him when you're shopping for a car. Great service, excellent car buying experience. Will be back in the future.

Kim Hadden

Oct 27, 2016

Friendly staff who worked hard to get me what I wanted for the price I needed it to be.

Marybeth

Oct 23, 2016

I was completely deceived by the internet manager Renita. The rest of the staff I worked with tried to make up for her lying to me, but I still fell very "taken" by her actions.

A Gonzalez

Oct 22, 2016

Nice dealership and friendly staff. As usual,car salesmen tried to push you to buy a bit expensivelor car but I'd personally don't like that they don't run financial background before test driving the car . They have you pick a car and go test driving and get you to fall in love and then you find out that the payments will be $150 more a month than what you where wanting to pay.

Bianca

Oct 22, 2016

Service was quick and excellent. Jerry Kildoff explained everything and was very courteous.

Shelley

Oct 21, 2016

We had a very good experience, Carlos the salesman was very nice and helpful! Everyone else was very nice as well, they wanted to make sure we got everything we needed and were happy with what we got!

Sueper

Oct 21, 2016

Great facility when waiting for your car. Great customer service as always.

John

Oct 20, 2016

Best price and availability of tires and service for my Highlander.

AFRSAM

Oct 19, 2016

Colin was amazing, informed about all products and services, passionate about Getter Toyota and the high quality of products and services. A pleasure to do business with. He gets the highest marks available and we will continue to use Getter Toyota long into the future based on his abilities.

Tammy F

Oct 18, 2016

Our Toyota Highlander was due for a maintenance check and oil change. An appointment was made and we were in and out within 40 minutes! Great and efficient service!

Deborah Fraley

Oct 16, 2016

The best place to get your car maintenance and my advisor Ryan was very nice and quick

FB

Oct 15, 2016

I found a vehicle that I liked, we negotiated a price that we were all comfortable with. My wife was not able to be there at the time, so I put a deposit down for them to hold the car until later when my wife could be there. Later that evening when we got there they had sold the car to someone else who offered them more. One of the managers started telling me that we never had a deal etc. and got really defensive when I pointed his lie out to him since it was written in black on white, not just a verbal agreement. He got really mad and rude and told me that he would not do any more business with me. Well, there are many other dealers out there, so Lakewood won't see me again.

Lkfjr

Oct 15, 2016

Excellent Customer Service in my experience, experience, and more experience.

Jim B

Oct 14, 2016

I have the extended maintenance policy on my 2013 Sienna and have never received a bill for service. The Service Dept. is excellent and my Toyota has never let me down on numerous trips to and from Montana.

Cesar

Oct 10, 2016

Excellent services at all, i found what i was looking for on this place, Thanks and i will recommend to every body.

Karen atLakewood ranch

Sep 29, 2016

Purchasing my new Camry was a pleasant experience, my sales consultant Luigi listened to my request and followed through by showing me exactly what I wanted. He was enthusiastic about the process but not pushy. Luigi did a great job for me and was backed up by other team members, I felt like they worked together. Keep the great attitude Luigi.

JC

Sep 22, 2016

Brain Barrett was patient, professional, and courteous and made our buying expeirence excellent.

John

Sep 20, 2016

My salesman Carlos he was the best he help in everything I will recommend always Gettel Toyota of Lewood for everything sales and services excellent customer services no pressure for sales everything was smooth I am really enjoy working with Carlos and Patrick 100% honestly persons

Harry R

Sep 20, 2016

Highly recommend this dealership. I've owned Toyota's for over 20 years. This was my first new car purchase in Florida. Glad I went to GTL. I got a great deal! Special thanks to Caryl and internet sales manager Shelby. Ask for them for a great buying experience.

Kendall

Sep 15, 2016

Great dealership. The staff are friendly and eager to help.

K Beach

Sep 6, 2016

Sales team is available but not overly aggressive. They were willing to negotiate on price and trade in values. The repairs so far have been well done and fast and efficient. The facilities are like new and very comfortable if you wait there. I really love owning a Prius as well. Very carefree.

Sunshine girl

Sep 5, 2016

They team work here at Gettel is outstanding. Very nice people to work with. Very pleased with the purchase of our Highlander.

Al

Sep 4, 2016

My wife and I went to Gettel Toyota to purchase a new Tundra. I worked with Colin in new car sales. He was very helpful, gave great suggestions and helped me order an one of a kinda customized Tundra. Colin was very patient and helpful, we ordered our Tundra without a hitch. Love my new Tundra. After searching for my Tundra, wife needed a new vehicle as well. We purchased a Camry. They matched USAA Dealers pricing even though they are not a USAA Dealer. We purchased both vehicles ther and would purchase another car in the future from the dealership. They were very courteous, no pressure to buy dealership and would recommend family, friends, co-workers to purchase the new Toyota from Gettel Toyota of Lakewood Ranch!!! I searched for all brands for a truck, went to 11 dealerships during my search, even though I was going to buy a Ram, I ended up purchasing a Tundra! By far best experience out of all the dealerships I went to.

RJB in Palmetto

Sep 2, 2016

Was welcomed warmly...even though I bought my RAV4 Hybrid when I was up north, in Massachusetts. Car was in for its 5,000 mile maintenance. George was super friendly and I'm glad to have met him. Facilities are very comfortable, clean and welcoming.

KJM

Aug 31, 2016

My purchase of a 2017 Camry was very professional and straightforward. The car was exactly what I was looking for. Final terms of the transaction were reached quickly with no nonsense. Processing the transaction was completed promptly, and I was out the door. Brain Bennett (sales) and Damian Ireton (finance) made my experience at Gettel Toyota Lakewood outstanding.

Frank Black

Aug 31, 2016

Was given excellent service and vehicle was done when promised. Service advisor was great

Danno

Aug 30, 2016

Excellent customer service, our sales rep Jack went well beyond our expectations, highly recommend.

Paulette

Aug 27, 2016

George was very kind and professional. The whole department is thorough and attentive.

John Freeman

Aug 25, 2016

My Service Rep, Freddy Meyer, is fantastic and always friendly and helpful with any of my Toyota maintenance and service needs.

Sarah jackson

Aug 24, 2016

The service was very good & their personality is nice

TRD pro buyer

Aug 22, 2016

I have been looking for awhile for the right car for me. I walked into the showroom at Toyota of lakewood ranch/Gettel and there she was. The service was great Caryl went to work and got us out of there quick. She helped us with any and everything we need. Great service and great staff. A+

Amy S

Aug 21, 2016

They were patient as I tried out several cars. I felt as if they were really listening to my needs and wants in a new car.

Welton H.

Aug 21, 2016

Over the years I have bought lots of cars from lots of dealers. Dealing with these friendly professional folks made the car buying experience easy. Professional people that knew what they were doing. Paul, Damian and Bell were great to deal with. Really appreciate their help.

Matt G

Aug 20, 2016

Couldn't have asked for any better service. I will continue to deal with this dealership.

Tom

Aug 16, 2016

I just purchased a Toyota Prius 4 and they were great to work with! I would highly recommend them!

Dillon Miller

Aug 15, 2016

Salesman Travis was very helpful and did his job well, we went in to see if our #s matched for the special they were having. The #s did not match and we still ended up leaving with a new 2016 rav 4! Very professional and laid everything out on the table for us, and didnt surprise us with any hidden fees we weren't told about up front.

John M

Aug 11, 2016

I recently purchased new, two 2017 Camry LE's as an agent for a non profit organization. I have to thank David Benitez for his professionalism, I also want to thank David's sales manager, Mr R. Brinton for his work getting this sale to its completion. With the many recommendations I heard from friends regarding Gettel Toyota of Lakewood, I can add my voice too.Thanks gentlemen.

Jacqueline Gonzalez

Aug 10, 2016

George was fantastic, very courteous and professional. I trust him with my car !

The Barto Family

Aug 10, 2016

I was looking to buy a new Toyota 4Runner and had already been dealing with another dealership. I called Gettel Toyota (Toyota of Lakewood) and spoke to Renita. I informed her of the quote I received from another dealership and asked if she would beat their price. Without hesitation, Renita spoke to a sales manager and called me back within 5-10 minutes. Not only was she able to beat their price and keep me in a lower payment but she gave me $500 more than the other dealership for my trade in! First off I never expected a dealership to discuss a deal over the phone without coming in first. She not only made it worth my time and money to drive 51 miles to her dealership but she gave me a deal I could not refuse! When I arrived, I met with Renita and thanked her. She introduced me to Jose who further assisted me with my purchase. I tell you, I have NEVER had such a pleasant car buying experience in my life. Everyone at Gettel Toyota (Toyota of Lakewood) was so very professional, attentative, a pleasure to do business with, very honest and informative! I know where my family will be going to purchase their vehicles! I highly recommend them!!!

A.Starling

Aug 9, 2016

New to Florida, Looking for new dealership, very pleased with staff here, highly recommend. Ask for Allan, you won't be sorry.

Anne Govender

Aug 9, 2016

My 2014 sequoia was towed to the Toyota of Lakewood location. My battery was completely dead, even after trying to jump start. It was dropped off after hours on a Sunday. I spoke to Ryan ( in service) and he handled it so professionally. I can't say enough great things about my service. He called me Sunday , then twice Monday morning with continuous updates. I was able to get my cat by 10 am on Monday with a new battery. That's after he checked to make sure nothing else was wrong Ryan was fantastic. I will call him directly in the future !

Joye bock

Aug 8, 2016

Happy with service I received. Everyone very helpful.

Paul Cote

Aug 7, 2016

Ryan, my service person was outstanding and covered all key details with a high level of knowledge and expertise.

DevinJM

Aug 5, 2016

I went to Gettel Toyota of Lakeland not knowing exactly what I wanted or what I was looking for. Brian Barrett was extremely helpful and went over and beyond what was necessary to help me find the vehicle that was a perfect fit and answered all my questions about the vehicles we were looking at. Even when I changed the car on him no complaints he just changed the paper work. The buying process was smooth and easy. Dan made me feel comfortable and explained everything thoroughly and answered all my questions. I am extremely satisfied and will recommend Gettel Toyota, and Brian, to all my friends whenever they start looking for a car.

Stephen & Evelyne K

Aug 4, 2016

Thank you Jose S and the Gettel team at Lakewood made it a good experience at a car dealer ship, We will be more then happy to let are friends and Family know where to shop for a car or truck. Gettel Toyota of Lakewood in Bradenton was a great fit for us they found us the right truck

Deanna & Matt

Jul 31, 2016

My husband and I test drove multiple vehicles in 3 different visits trying to find out what was best for us. They even let me keep the RAV4 for a 24 hour test drive until I was sure it was for us. Carlos was very patient with us and was a helpful and informative sales person without applying pressure. We would recommend him and I felt this Toyota dealership wanted our business more than the Nissian dealer we had a current lease through.

Campbell

Jul 13, 2016

Paul and Shelby were awesome to deal with. This is the second vehicle we have bought from there. Highly recommend them

Joanys & Guillermo

Jul 9, 2016

Francisco(Frank)Sarmiento, salesman that took care of us was extremely kind and took us through the whole process with patience explaining every detail related to our purchase..FIVE STAR service...I highly recommend this place to people interested in buying a Toyota..

Irene Cinto

Jul 4, 2016

Frank was a terrific salesman and very helpful explaining all the new features on this 2016 Corolla. Thanks again

Miguel D

Jul 1, 2016

First of all, I just want to say that I usually never do these surveys, but Jack deserves it. If you are going to get a car, make sure you look for Jack first. He is very upfront and feels like he is on your side. He didn't pressure me at all. This is my first time getting a new car, so I was afraid I would fall in to so many traps but he comforted me with explaining everything. Every cost on paper was explained. He is also very relatable when talking to him about anything. Very personable. Thanks Jack!Miguel

Mike P

Jun 30, 2016

Jennifer greeted me in the service dept. and I reviewed with her what services would be performed on my car. I also mentioned to her that I was looking at the 2016 Rav 4 on line and she introduced me to Sari. We spoke for a while and determined that it was not the right time for me to trade my 2015 RAV. We will speak again in April when I am 2 years into my lease. Jennifer came and got me when the service on my vehicle was complete and walked me to the car. A very pleasant experience for the 1 hour that I was there.

Miguel Santiago

Jun 27, 2016

Great customer service! They got me a really good price got a brand new Toyota corolla.

RLC

Jun 22, 2016

I had a very good experience buying my vehicle here!

Elaine ,gardener

Jun 18, 2016

Service Manager, Joe Hoy, explained everything they mechanics were going to do to my car before the I left the dealership. When I returned to pick up my car he again explained what had been done and asked me if I had any questions. I didn't feel rushed and what a good feeling! Joe is a wonderful and knowledgeable member of the Toyota family and you should be proud of him.

Dr. Troy Seidl

Jun 17, 2016

Matt and his team continue to provide top notch service and have never let us down. Their honesty and commitment to customer service is found seldom in the auto service industry, especially in a new dealership! Thank you Matt for your continued service to our family and thank you to Freddie for being a great Customer Service Rep for us! We started using Gettel Toyota of Lakewood almost five years ago and look forward to using them for the next five years or more! - DR. Troy H. Seidl

Sherry Cavanaugh

Jun 12, 2016

Friendly, kind, and does not try to sell you something you do not need. Frankie greeted me and made sure someone waited on me ASAP. George does an outstanding job.

Martha the gardener

Jun 12, 2016

On my initial visit I explained I was just beginning to look for a vehicle and gave a short list of what I needed and the size and feel I had in mind. Nothing appealed to me that was on the lot. I told the salesman I was just beginning to look and he suggested I return in a few days. He emailed me twice and a time was set for my return visit. He was ill but there were 3 choices ready for my perusing and a teammate to show me their features--all fitting my needs; but one met all my specs and the price was in my chosen range. We looked it over inside and out and he suggested I go for a test drive which really was a big selling point for me. It was the size I wanted sat up higher than my sedan and had other features I requested. I liked the ease of turning and parking and I bought the vehicle. Everyone was courteous and I never felt pressured or uncomfortable during the whole process.

Vicrodwilcher

Jun 10, 2016

This was our very first Toyota buy...We were going to Venice to a Toyota dealer there....Our son told us to see Paul at Gettell Toyota on 64 in Bradenton...So glad we took his advise...Everyone ...especially Paul was very helpful and friendly and made our buying experience easy and not stressful....thank you all so much....GREAT JOB....

Warfield

Jun 4, 2016

I was involved in an auto accident and my truck was a total loss. So I went looking to replace my 2002 Tacoma with a new one. I built a truck online through the Toyota website and submitted my order to the four local dealerships. All responded to my query and after visiting all the dealerships, I put them to the test of finding me the truck that I wanted and the first to do so would get my business. Gettel Toyota of Lakewood was the first to tell me that they could find only one similar to what I wanted, except for exterior color, and many of the accessories to it that I was requesting they could add for me. But, I was determined to get what I wanted, and Chris Cater went the further distance to tell me that I should just order what I wanted. So within a short 3 weeks, my new truck was ready to pick-up. I was impressed with the expediency and ease of my purchase. Chris always kept me abreast of everything, as I did him on my end. When it came for the day to pick-up my new truck I was so impressed with the quality and detail in the presentation of my truck and the closing process with Daniel Pipp was exceptional, he even got me a better deal than my financial institution could provide. All in all, it was an extraordinary experience at Gettel Toyota of Lakewood with an extraordinary group of people. Thanks again for my new truck.

EddieG

May 29, 2016

We have been looking for a highlander and drove from 2hrs to this dealership, because they offered us the best deal for the car we wanted and also they had the largest selection of Highlanders compared to other dealerships. We actually brought a friend with us and had a 2 car deal, which the did a great deal for us both. Heather/Shelby/Collin/Alan/Dan were all great in putting it all together. My only hang-up was Alan's mismatching socks and tight Hawaiian shirts LOL! Great dealership and overall great experience.

Shannon Bickerton

May 26, 2016

My salesman Joseph was AWESOME!!!! Knowledgeable, smart, and right at home in his role. The Finance guy Damian - a True Pleasure to work with!!!

Abel

May 21, 2016

Go see Paul Salefsky straight up guy easy to deal with. Will work for you awesome experience, this is the second transaction I've done at gettel Toyota of Lakewood and Paul.I will be back when the lease is up on my second car in a few months can't say enough Good things about Pat the mgr. and his crew.

Marc Betancourt

May 19, 2016

Freddie was my service writer and he is the best . They did my service very quickly and everything he said I needed was right on point. Thanks

Former Ruskinite

May 18, 2016

Jerry Kilduff is excellent. He is polite, personable, knowledgeable, honest, and is able to handle multiple customers at the same time, if necessary. All of the service appointments with Jerry have been timely and have been fully explained. He's an outstanding employee.

toyotafan

May 15, 2016

This is the fourth vehicle I have purchased from Gettel Toyota of Lakewood. I am always impressed by the way they treat the customer. No pressure and they genuinely care about getting the customer in the right vehicle for their budget. Everyone goes out of their way to make you feel welcome and appreciated- this is the way to do business!

Camry lover from FL

May 13, 2016

I told them what I wanted and made my offer. I was in and out in three hours. Got the car I wanted and the sales staff went over and above to put me in my car.

N Conley

May 10, 2016

Sales Associate Jose Zelaya was helpful and worked with what I wanted. Satisfied with my purchase of a new Rav4. Finance Manager was helpful as well.

Pastor D

May 9, 2016

As always, I received prompt, courteous and top rated service. It is always pleasant to see service personnel going above and beyond to make sure your vehicle receives top quality service.

Angeline P

May 7, 2016

Victor Tirada was our sales associate and he is the best! He kept us informed of sales and inventory in regards to upgrading our vehicle. The process was streamlined and the facility is really beautiful. I have been using their service for 3 years now and they always do a great job.

Corolla2016

May 4, 2016

Awesome service, our salesman Matt was very helpful with selecting the right vehicle for my wife, kids and myself alike. He was extremely courteous to us throughout the process and even after the purchase. Great guy and great dealership to buy from

Bill W.

May 3, 2016

They got my car in on time and the work was done in a timely manner. The check of needed, future service was very very helpful.

Ashley Brocard

May 1, 2016

The dealership took great care of my new RAV4 today! I had to replace a tire today after a screw got caught. They ordered the tire on Thursday and received it the very next day. They got me in and out in 90 minutes on a very busy day. They even dropped me off at a restaurant while they did the work! I was very satisfied!

Lucy Sookdeo

Apr 27, 2016

I have visited gettel toyota twice now . Russ Persad has been taking care of my vehicle since and I truly trust him . Very honest and great person to help me deal with maintaining my vehicle . I always will look forward to working with Russ Persad

Jeff W

Apr 26, 2016

I received a letter from Gettel offering me a fantastic deal on a trade in. I was skeptical and thought it was just an advertising gimmick to get me to drive there. I called and spoke to Shelby Motyka the Business Development Director. I asked her to review all the terms before I was going to make the drive and spend my time. We spoke for awhile until I felt assured it would not be a waste of my time and made an appointment to see Shelby. I arrived at the dealership and meet with Shelby. She assigned a salesmen to work with me on what I wanted to do. They appraised my car and surprised me with fair offer towards a new vehicle. We negotiated a few extras I wanted and I agreed to buy my new 2016 RAV4. I am very pleased with the overall experience and would recommend this dealership to anyone. I would ask for Shelby to get the ball rolling.

Dr. Mike 60

Apr 26, 2016

Russ met me at 7 AM exactly (my appointment time) and explained what needed to be done, gave an estimate of both cost and the time need to get the job done. He is a wonderful ambassador to your dealership, even if he is a Giants fan. From a Packer fan...

MLH

Apr 23, 2016

Purchased a new Camry from Lakewood Toyota and it was a very pleasant experience which was made possible by Matt Schrantz our sales rep. He was very knowledgeable of the features and prices of the models we test drove. We did some shopping around and had visited Lakewood dealership before in price comparisons but ended up purchasing our car from Matt who did not pressure us to purchase but instead was patient and attentive. Thanks Matt for your help and insight and for making our car buying experience an unexpected pleasure.

Roger Gannon

Apr 22, 2016

Russ Persad, met us and had our tire rotation a multipoint inspection. We had abnormal wear on edge of tires. We had alignment done on vehicle. Very satisfied and only took an hour.

Rich

Apr 20, 2016

Service was prompt, professional and friendly. Service process was explained in detail both before & after being completed.

Patrick

Apr 19, 2016

Freddy was super. Brought my Toyota here for the first time for tire repairs. After explaining what I had been through with another dealer Freddy handled my repairs as a courtesy. How refreshing! They earned my loyalty & I will now use their dealership. Great job!

Bill R

Apr 13, 2016

I had a very positive experience at the dealership. The team was very understanding and flexible. A bet nice experience overall.

Bandika1137

Apr 9, 2016

Marc was very helpful and was able to work a very good deal on my new car and the 16 Corollas are solid cars.

Judy

Apr 5, 2016

After inheriting a vehicle due to my brother's untimely death, I needed to decide what to do with it. Not needing a large van, I started searching for something smaller on the internet and found a used Rav4 offered by Gettel Lakewood Toyota. Even though the dealership was 1 1/2 hours from me, I decided to drive down, and I was not dissapointed! Tony greeted me upon arrival and despite the underlying sadness I was dealing with, the whole process of trading in and acquiring another car was a pleasant experience from start to finish. Honest and friendly is how I would describe Tony, the deal on my trade-in was good, they honored the internet price, and the gentleman in the business office also was friendly, efficient, and thorough. The facilities are clean and beautiful and Tony brought me bottled water and made sure I knew where more refreshments were available. I highly recommend this dealership to everyone!

Nick D.

Apr 3, 2016

Went in for our 20,000 mile lease maintenance appointment and came out with a NEW Lease. Although the process took a little longer than what I would've liked, working with Matt S. and Bill F. turned into a great experience. Both gentlemen went above and beyond to work with us and helped get us into a new lease that fit our financial budget. Matt was extremely instrumental and knowledgeable with the vehicle we leased and we feel that if we need further assistance in next few days/weeks we'll feel comfortable going back to speak with him.

Amy Meeker

Apr 2, 2016

Couldn't be more pleased with the staff member (Russ) or with the service which was quick!

Jerry C

Apr 1, 2016

Great experience dealing with Travis Anderson. Very informative and friendly. Would recommend him to anyone wanting to buy a car from Toyota.

Christopher Hogue

Mar 28, 2016

I had the best buying experience this past Friday. Shelby, Paul, and Damian are the example of what true leaders are of Gettel Toyota of Lakewood. In my field of work our success is driven by customer service and these 3 associates made me feel at home. My 2016 Tacoma is my first Toyota and I am truly excited to be about of this family. I thank your team again for all you do and I truly hope Shelby, Paul, and Damian will be recognized for thei hard work for your location success. Thank you Very Satisfied Customer.

Emma C

Mar 26, 2016

We were going to buy but ended up leasing a Toyota Highlander and a Toyota RAVA over the last two days. We were treated well and respectfully and feel the two cars are very safe and quite attractive. The showroom is very well set up. We look forward to being part of the Toyota family. Jose Z , sales, and Serge in Finance were super to us. Very understanding of the older customer. Leased both cars.

Clause von Shniddler

Mar 26, 2016

Great experience!! Very informative, and friendly sales and financial service personnel.

Barbara

Mar 16, 2016

Recall airbag repair timely & hassle free. Next Toyota will be purchased at Gettel.

Neal Alldritt

Mar 15, 2016

I had a very good experience at Lakewood Ranch Toyota today. I had my 2014 Prius in for service. Assistant Service Manager, Russ Persad, was very friendly and efficient. I was told that my service would take about 1 1/2 hours and that was spot on. I also appreciated the complimentary car wash given me. I purchased my Prius at Lakewood two years ago and I was well satisfied with my buying experience also. I will be taking my vehicle back when service is needed. Sincerely, Neal G. Alldritt

Donna D

Mar 14, 2016

Had a scheduled appointment got right in and had me ready to go before I was even back everything explained thoroughly no hidden charges and done with a smile...My entire experience from purchase to service has been a delight! Donna D

ricobru

Mar 12, 2016

Jack V is a pleasure to deal with. Damien in finance was as well

Noel Fleming

Mar 12, 2016

Living in the Brandon area I would take my toyota to the nearest Dealer for service. Then I moved to Ruskin and found that Toyota of Lakewood was just as close as the one in Brandon. So I decided to give Toyota of Lakewood a try. What a major improvement. From the time I pulled in to the dealer, the signage was clear and precise, I knew exactly where to go to get to service. I was immediately greeted by a young lady who introduced me to Russ Persad. Russ was very professional and courteous. He went over everything that needed to be done for the 60K mile checkup. I told him that my FJ Cruiser had pulled a couple of times in the past week, not a strong pull just minor. He assured me he would look into it. I was going to wait for the vehicle and only had about 2 hours that I could wait. Depending on what they found regarding the minor pulling he couldn't guarantee that time frame but would do his best. Now this is where I really appreciated Russ and Toyota of Lakewood. About 45 minutes later Russ brings me back to the service area to look under my FJ and explained to me that everything is in great shape that they couldn't duplicate the pulling of the vehicle nor does the vehicle show any signs of leaks in the front end to warrant the FJ pulling. He said the tire rotation should help since it wasn't done at the last service like it should have been. Russ could have just sold me something I didn't need I wouldn't have known the difference. Russ looked over my service record and inquired why I was getting oil changes every 5k miles when my vehicle requirement is every 10k miles. I told him that the Brandon dealer led me to believe it was every 5k miles. So the Brandon dealer wasn't doing the recommended tire rotation and was doubling up on the oil changes. Less than 2 hours later I was on the road again. Toyota of Lakewood just got themselves another customer. I would definitely come back. Thank you Russ Persad!

Dwight & Sandy

Mar 12, 2016

Everyone was very cordial and helpful. Matt S. showed us everything and took us for a test ride. Andy in Finance was very knowledgeable and efficient. If we have more questions, we feel we can contact Matt anytime.

Juan Carlos

Mar 9, 2016

It was a nice experience. I would like the buying processes to be more faster.

Maria - Happy Customer

Mar 6, 2016

I have had to buy 3 cars in the past year. I dislike the process and also don't have the best credit to work with. I just wanted to make known that Gettel Toyota made the process pleasant from start to finish. I was not able to get the exact car I wanted, but ended up with a car I needed and am very happy with it. I met with Jose Zelay late in the evening. He worked until 10:00 at night to make sure I was happy. He was not pushy and made me feel very comfortable. I could tell he wasn't just trying to sell a car, but actually listened and worked to help me get where I needed to be, I highly recommend him for a truly exceptional car buying experience. I also worked with Damian Ireton for my financing and he was able to get me an amazing rate, without increasing the payment I wanted. I was honestly shocked at the rate he got me considering my credit score and previous rates. He also made me fell extremely comfortable, as he seemed to be a straight shooter looking out for my best interest. I'm very happy and will absolutely return in the future. 2013 Chevy Cruze

NativeNewYorker

Mar 6, 2016

"Chili" our sales person was great to work with. He really went the extra mile along with the finance manager Andrew to get us the best deal possible. We purchased two vehicles a Tundra and a Corolla. All the staff was very friendly and knowledgeable. This was a traditional car buying experience with a lot of negotiation but overall a good one. We will take our business back there again!

drummer Dave

Mar 5, 2016

I bought my Tacoma out of town because the dealership had what I wanted. I've never owned a brand new Tacoma before. I go to Toyota of Lakewood for service and will probably buy my next vehicle from them provided they have what I want.

Never Again

Mar 5, 2016

My wife and I each have a Prius, and I always took them here for service. Jerry, the service adviser is so great, he is the only one I would see, I would even wait for him and not use any other. The bad service started when I brought one of my cars in for an oil change. My low pressure light would come on every every couple of months, and there were two tires that would get low, so there was a small leak somewhere in two of the tires, so I asked them to check the tires. Jerry found a tiny screw in one tire before it even went in for service. When the car was returned after service, I was told that it could not be repaired because it was too close to the edge of the tire. It was over 1 1/2" from the edge of the tire, and they didn't even check any other tire for leaks and wanted me to buy a new tire! I was mad about the service I received and stopped by Advance Auto Parts and got a radial tire repair kit for $6 and repaired it myself. I took it to a Firestone shop, and they said there was no problem with the area the patch was and the tire was definitely repairable. This made me even more displeased, and the fact that they didn't even check any other tire. I still have a slow leak somewhere in one of the tires. The dealer now offers Sunday service until 2pm, and advertise a 1 hour oil change. I got there just before 1pm and no service adviser was at a desk, about 5 minutes later a service adviser came, told him that I was there for an oil change, and had me wait another 5 minutes, and passing by said the manger would be by to take care of me. When she came, Jennifer, she promptly told me that they were over booked from walk ins' and that they wouldn't do the oil change. Now I was angered after waiting 10 minutes to be told they wouldn't even write the ticket! I told her it was not my fault they were over booked, and why can't they just stay a few more minutes and do the oil change? I was in no hurry. She was adamant, and that I didn't make an appointment, voices were raised and escalated into an argument, I didn't need this from a manager, her tone and attitude was much less than professional and this woman has no business being a manager. I went inside in the sales room and passed a salesman who asked if I needed help, I told him the situation and he agreed that he never makes appointments for oil changes, and he agreed that I may have to wait, but they should take the time to do the oil change. Then I ended up talking to a sales manager, who did everything to support Jennifer and tell me that I was the one in the wrong, and that they would not service my car. This started another raised argument in the open front sales room with many customers looking at autos to buy or sitting in cubes with salesmen in the process. They took notice of the raised voice argument. At this point I was so enraged that I vowed to never, ever do business with Lakewood Toyota, and to tell everyone I know not to do business here. Unfortunately, on friend bought a car there since and now wish they didn't, but I have been able to keep 2 others from ever stepping foot in this establishment. I went to cars.com and found a lot of displeased customers that will never do business here again. Check for yourself, do your homework. And the odd thing is, they can treat people this way, and they don't even care! Beware! I warned you.

SuePer99

Mar 3, 2016

I had a 10 AM appointment with George for my maintenance, but Jim actually came out and got me started after a young lady I spoke to went to find George. So, I had great service from the time I pulled up into the Service Dept. The waiting area is great and everyone is very helpful....even asking if I'd like something to drink. Great job!

George from Bradenton

Feb 16, 2016

Victor and Shelby were great, they listened to me; worked with me over the phone and email so that I could expedite the process; got me a deal that worked with my needs and limitation and enabled me to say it was a very positive car buying experience. I would highly recommend Victor and Shelby at Lakewood Toyota!

Brent T

Feb 14, 2016

Exceptionally friendly and knowledgeable service advisor (Russ) who explained the process and results very clearly and who helped expedite my service work

Ashley

Feb 12, 2016

Very helpful and able to get me in at the last minute

JB

Feb 6, 2016

Top-notch Toyota dealership located off SR 64 in Bradenton. My husband and I recently purchased a Camry from this dealership. We were assisted by a wonderful agent, Caryl Schoon. She is a good listener, and clearly goes above and beyond to ensure that the needs and preferences of her customers are met. The whole process went smoothly, and the managers were quite accommodating as well. I would recommend them without hesitation.

D P

Jan 29, 2016

Excellent service with many amenities while you wait on your car.

Public Defender

Jan 27, 2016

The car was ready when promised. They did what they said they would do plus the added maintenance I had requested. The price was very reasonable. The entire service staff was very pleasant. My only complaint is that I got hooked on the M&Ms at the coffee maker.

ABrocard

Jan 21, 2016

I have always had a Honda Civic since my first car. I test drove a Toyota RAV4 and fell in love. The staff at the dealership were fantastic to work with! They never put me under any pressure and made the buying experience super easy! I worked with Tony and he was the BEST! If you are in the market for a new Toyoya, please go to see Tony!

Working2016

Jan 18, 2016

Warranty notice was mailed on 2007 Camry and received excellent follow up and service from Ryan. Called twice to make sure we knew process after one call to them and then allowed me to email in pictures and called back to confirm pictures were good and new dashboard would be ordered and installed at no cost.

Sue and Dwight

Jan 16, 2016

My husband and I went to take a look at the new Rav 4s, not sure if we were ready to buy a vehicle at this time. We were greeted by Caryl, our sales lady, who made us feel very comfortable. She was very knowledgeable, friendly, and did not pressure us to buy a vehicle. They had just sold the last 2015 RAV4, but she helped us find the perfect 2016 model to suit our needs. She took her time and answered all our questions without rushing us. We had a great experience, she gave us a tour of the whole facility and we met many staff members who were very friendly and helpful. We will recommend them to anyone looking for a vehicle.

Spoon

Jan 15, 2016

My current Tacoma is the 2nd one that I have purchased from Gettel Toyota of Lakewood and I always have it serviced at their dealership. There service is awesome. I always wait at the showroom during the scheduled maintenance because it is fast. Their facilities are terrific. The customer lounge is exceptional. Truly a pleasant experience.

ToniG

Jan 11, 2016

Like most people, I hate shopping for a new car. With this most recent purchase, I had been shopping for more than four months. Last week, I stopped at Gettel Toyota of Lakewood and was quickly greeted by Richard our salesman. I was shopping without my husband that morning and was concerned that I would be treated like a woman; which is a quick way to lose my business. Sadly there are still those that view women shoppers as an easy mark. This wasn't my experience at Gettel of Lakewood. Richard took the time to listen to my wants and needs for my vehicle. He also acknowledged the amount of time and research that I'd put into making this purchase. I had been looking at pre-owned SUVs. I test drove one, but it wasn't for me. He searched the pre-owned inventory to look for something else that met my needs. There was nothing that interested me. He then checked the new inventory and found one that met everything on my list. After test driving it, liking it, and being offered a great deal, I told him I needed time to talk to my husband about it. There were no high pressure tactics to get me to buy. He was more interested in having a satisfied customer than pressuring me to make a decision that day. Over the next few days, he did follow up with a phone call or two, but again, no pressure. When we did decide to purchase a few days later, we were at the dealership at 9 a.m. I told him that I had to be out by 11 for an appointment. Richard passed along that need to the other people that would be helping to close the deal and they had me out by 10:55. From beginning to end, the folks at Gettel of Lakewood made this a pleasant experience. I don't normally write reviews, but when someone does a job well I think it should be recognized. Good job Richard and Gettel Toyota of Lakewood!

PaulS

Dec 22, 2015

We had never been to this dealership. Our shopping needs were straightforward, but another dealership had failed to meet them. Not Lakewood! We were greeted by the person we had arranged to meet. They did not have the car we wanted on-site, but they located the car and assigned Jack to help us. He was fairly new to Lakewood, but he was professional and made sure we understood what we were buying, what it would cost and where we were in the process. He explained the operating features of the car we wanted. He called us the next business day (we did the deal on a Saturday) to say our car was on-site. We went up the next day (Tuesday) to pick up the car. Jack came in on his day off to get it done. Everyone we met was friendly and offered to help. Christmas week is a busy time everywhere, but the Lakewood Toyota folks were pretty mellow, yet effective.

Karen & Shawn

Dec 17, 2015

After going to do many dealers I still couldn't find the car I loved and was totally trusting w/ the sales ppl or dealers but then I decided to go to Gettel of Lakewood and I am sooooo happy I did! The service from the sales person (Ken) was very professional and made me feel like he wasn't just trying to make a sale and push me into cars! Thank you Ken and Gettel of Lakewood Ranch for being all around great experience! I LOVE my car and how they worked with me in getting my dream! I should have went there first! But good thing I didn't because they would have set the bar high in what to expect from other dealers! So again thank you and YES I would recommend coming here!!

Herb Legge

Dec 15, 2015

I brought my Rav4 in to have the brakes checked. Jerry in the service department went through everything about my concerns regarding my brakes and broke down the specifics. Very professional an courteous.

Wayne

Dec 9, 2015

We took our vehicle in for a 10,000 mile service and were treated by the most friendly and helpful associates. Everyone tried to make us feel at home although they were all very busy. Very relaxed and comfortable waiting area with computers available to use while waiting as well as complimentary coffee, water, lemonade and TV. Maintenance that was to be performed was explained in detail before and after service. The vehicle was also washed and ready for pickup in about an hour +. Also appreciated the nice clean washroom. Good job everyone!!

Justin

Dec 8, 2015

I drive from Tampa just because this location is awesome! The staff is so friendly and welcoming.. While waiting for your oil change they allow you to make yourself at home in the lounge area. It's very clean and nice inside. George in the service department went through everything about my car and broke down the specifics. I love this location great job guys keep it up!!! I also bought my car from there and that experience was great as well!

Tricia

Dec 1, 2015

They were wonderful! I've never had the car buying experience go so quickly or smoothly before.

RRR

Nov 29, 2015

Russ Persad at Gettle Toyota was incredible. He went out of his way to insure my experience with service was outstanding. Another great job by Gettle.

Genevieve

Nov 22, 2015

Colin B was awesome.. Very professional and down to earth. He took the time to explain and show everything to me, and answered all my questions! Thank you!

bill desmond

Nov 20, 2015

I was well taken care of at your dealership and would recommend rich to my friends

Tod D.

Nov 5, 2015

Finally I got my 2016 Platinum Tundra Crew after waiting for 2-1/2 months to order. Excellence vehicle. The sale person Victor is a great guy very professional. He helped me from the start to finish even when he was traveled to Georgia taking care of his father. Thanks Victor. Robert the sale manager. You're awesome too. You filled in for Victor very professionally. I did enjoy the way you handle business to meet customer satisfaction when I came back for the truck. Thanks you. I would definitely refer you and Victor for other customers 100%.

Loren Hegge

Nov 4, 2015

Got me right in for the time I made my appointment. Told me it would be an hour. It was just short of an hour. Great lounge! Free wifi!

Laura J

Oct 25, 2015

I was looking for a new vehicle and I called and talked with Shelby the Internet sales manager. I told her what I was looking for and what I could afford and wow she really made it happen! She had everything ready when I went to the dealership so i wouldn't be there all day and got me the best deal on the vehicle I really wanted. Great service, Delores was great , Chris in sales was awesome and John in finance went through all the paper work so I understood everything! Bill the manager even came out before I left the lot to make sure I was really happy with my purchase! I was very impressed with the service and the people were so nice to work with!

Jamie Pope

Oct 13, 2015

We recently started shopping for a new van after our 2008 Toyota Sienna transmission had to be replaced two days after having our car in for service at Gettel Lakewood Toyota. As much as it was not their fault it went out I was very disappointed that every time we mentioned something was wrong with the car it was not documented. "Lesson Learned" After giving the dealership a second opportunity to earn our business it was not until the end of the negotiations that they realized we were serious about our previous service disappointments. Paul Salefsky and Kaitly Johnston was very wonderful to deal with on the negotiations of possibly buying another van. However, after long hours of shopping around and considering what dealership our van would be serviced and after the mis-trust from this dealership we ended up choosing Honda. The below questions should have a "Maybe" field. I would recommend someone to this dealer to a friend or even for a purchase but would advice them of our service department issues.

Greg H

Aug 16, 2015

Just purchased a new Toyota Tacoma truck being new to the Sarasota and Florida area. The service from the time I first called the dealer to the time I drove away was outstanding. They were able to process my purchase very quickly and have answered all ym questions after my purchase. Carlos and Damian were awesome.

Not happy

Aug 7, 2015

We bought a car there a month ago and while the car itself was a great deal and the facility was remarkable, the overall lack of costumer service, no communication between staff, and complete incompetency of the dealership is incomprehensible. We will never buy from this dealer ever again.

Debbie A.

Jun 25, 2015

Our salesman PAUL SALEFSKY, was the total package when it comes to a really good salesman. First off, he wasn't pushy or condescending, he was very polite. Truthfully, if he had been, my husband would have turned around and walked off. Secondly, he was able to explain all the functions of the new RAV4 we purchased. He never pushed us to make a decision, and at the same time, he never made us feel we were a bother, taking up his time. On June 2nd, We were there from 2:30 until 9:00 when we left with our new vehicle. We traded a more basic model 2010 RAV4, so I do recommend the RAV4 also. His non pushy explanations of what our Limited would do was a big factor in us choosing that model (Limited). He personally took care of us after the purchase, making sure we knew how to use the features of our car (and believe me - we had a lot of questions). Not only that, he invited us to come back and get a refresher course if we need it! I DEFINITELY WOULD RECOMMEND HIM TO ANYONE WANTING TO PURCHASE A CAR. Regarding the service department, it is great (remember I traded a 2010 RAV4). Jerry, my service advisor has always taken good care of me. Of course, when he's off, the others did a great job too. I have used this dealership for service since they opened. Be sure and get a glass of their lemon iced water when you are there- it is so good.

Long time Toyota owner

Jun 19, 2015

I recommend you contact Ken Staggs to buy your Toyota. He is friendly, polite, informative, honest, responsive, and professional. I would definitely buy another Toyota from Ken at Toyota of Lakewood.

Robert

Feb 28, 2015

They appraised my trade at least $3000 LESS than FOUR other local New car dealerships (one of which was another Gettel dealer), $2000 LESS than their online trade calculator , which their sales team told me is designed to rate a car low so you feel happier with their in person offer. COMPLETE WASTE OF TIME

Ashton

Feb 24, 2015

Being new to the car buying experience this was a so so experience. I got a good price on a used 2004 sequoia, but it came with only one key. My thought was that it was no big deal a key is only a few dollars. I was wrong. This is a chip key. I called the dealer and told them of my concerns and of course they didn't care. It would be a $100 for the key. My guess is they would only have $10 in the key and the rest profit. So I guess there is no service after the sale. Plenty of other dealers for my next car.

Chris

Jan 31, 2015

From the time we arrived and met Colin our experience was the best we have ever encountered with a car dealership. Colin took the time to get us exactly what we wanted. His attention to detail was exempilar in all areas. I would recommend Colin to everyone looking for a good experience when purchasing a new vehicle.

Carol

Jan 20, 2015

I am still waiting for a survey to complete regarding my car buying experience last November. The dealership lost two of my checks [one was not photo copied, but cashed, the other ...to my knowledge ...has not been located. I applaud the service department, which led me to make the new car purchase, but that buying experience became a nightmare,

Al and Susan D Patsfans

Dec 16, 2014

I really do not think I could have envisioned a better car buying experience than what happened on 12/13. I had done some homework online and knew pretty much what we were looking for. I was contacted by Travis after filling out an online form and set up an appt. We arrived to find that Travis was a customer consultant and that he would set us up with a salesman. He introduced us to Christian and the dance began. We told him we were looking for a 2015 Camry. He showed us several and we actually took 3 test drives. My wife fell in love with one and we went inside. Christian answered all our questions and made us feel very comfortable. We ended up getting the deal we wanted with a little extra. Everyone from Travis to Christian to the finance officer Andy were great. I have no problem recommending them to my friends.

Proud Prius owner

Nov 16, 2014

Katlin was awesome. What started out as a really bad experience by another representative, her and the best business manager J J turned into the BEST experience I have had! When you go there make sure you ask for Katlin! She's the best!

Ohio State Fan

Oct 25, 2014

I purchased a 2014 Camry from Chris Carter. The whole process was quick and easy. Not to mention, I also got a great deal! Ask for Chris when you go there. He is awesome! Randy

Frank mcginnis

Oct 14, 2014

I bought new and had a pleasant experience as far a car buying goes. Very good salesman, Travis Anderson and he did his utmost to assist me. I got a reasonable trade in price and decent deal on new highlander. The sales staff really assured me other were committed to making me a satisfied customer. They certainly did that

Nancy ex-racecar driver

Oct 10, 2014

I research cars online, for suitability, price, expected repairs/problems, longevity, and my son-in-law's advice (he has his own repair place but not close enough for me to use). I bought my RAV4. from the dealership, and take it there for regular servicing. So far, so good. I am a senior woman, but know about cars, and always watch for weird things when going to a mechanic. (telling me my car needs something it does not really need) Lakewood has always been honest and fair. The sales and service people at Lakewood are friendly every time I go there, and the service (routine) goes quickly. (They offer to wash my car every time, but since I have a kayak rack on top, their machine will not handle that.I wish it would. ) Their regular services are higher than another/cheaper mechanic shop, but I will keep going back as long as their fine service continues.

Chris c

Jul 14, 2014

I purchased a preowned car from them but never again. The car had problems from the start I was told they did not hear any noises coming from the car. I brought the car in for service and they told me it was a bad motor mount. I drove the car home which is two hours away and the noise came back. I brought the car back and they said there was nothing wrong and was even laughed at and was told I was making things up. I was asked to come back and resign my paper work. I told them fix the car then I will resign I had to hold the car hostage to get the car repaired the right way. I took the car to a Chrysler dealer who fixed the car correctly which the techs at Lakewood were to stupid to do Chrysler sent them a $400.00 dollar repair bill. Maybe Lakewood will learn from this maybe not. The sales people are rude and the service department is one big joke. Pass the Gettel dealerships up and keep shopping elsewhere,

Thomas Comerford

Jun 25, 2014

Friendly service stall and short wait time plus a free car wash

jacinta berdejo

May 17, 2014

that john le was very nice and helpful gave me the most honest deal i could imagine ever!!!

unhappy owner

Apr 23, 2014

The most clueless people about everything. Don't walk away run!

Jonny Sturat

Apr 8, 2014

Management Ruddiness...Rip Off Prices and they push the customers to buy Extended Warranties...They are not able to go the extra mile to help the customers...they are only there to steal from them... The advertise discounts and incentives...but at the end of the of the deal they don't apply it... Alert and Be Careful !!!

simonx

Mar 11, 2014

I bought a used Nissan through Toyota of lakewood, the sales manager was rude and unprofessional, after dealing with another sales manager I bought the car. I also bought a paint protection plan, after 6 months I came back to get my cars paint protected, the service was rude and started cursing in front of me. Never again will I ever buy a car through them again. Beware!

Upsetcustomer

Dec 10, 2013

I have had service several times there and while slow, the people seem to have done a good job. I also bought a Scion there and was ok with the transaction. Unfortunately, I scheduled a recall on my 2012 Camry with them for 2:00 today and they were less than stellar. After driving 35 minutes, I was told that they did not have the part to fix the car. I reminded that they gave me this time and scheduled the date. They said they had been shorted parts from Toyota and there was nothing they could do about it. I asked to talk to the Service Manager who was out to lunch at 2:00 PM. Some other person whom I assumed was the assistant came over and apologized. She said that they were only getting 5 parts a day from Toyota and were shorted today. I asked her, when they realized they were short, why didn't they call and reschedule my appointment and save me the drive there and back. She admitted that they should have. Then they told me that I would be responsible for the gas used instead of making the experience more palatable by offering to help me out. They offered to give me a rental, keep my car and fix it tomorrow and I would have to pick it up later in the day. I was not happy with this as I had my gate controller, my Sunshine pass, my sports equipment and many Christmas gifts in the car. I said ok but the rental car they brought had been smoked in and I decided to cut my losses and leave. I have rescheduled the recall fix with another Toyota dealer and if it works out will be taking my Scion and Camry there from now on

Mike, who lives in historic East Bradenton

Oct 16, 2013

I tried to buy a used car here: rudeness and rip off prices. I brought my car here for repairs: rudeness and rip off prices I also know people who've used this dealership and the reviews you read here about the extremely rude manager and rip-offs on "extended warranties" are what happened to my friends too. I live nearby and have direct knowledge of my friend's experiences at this dealership. Also, this is not in or even near Lakewood Ranch. It's in East Bradenton and they're deceptive from the get-go by calling it something it isn't. Even if they think it sounds "Fancy", in reality, it's just plain old STUPID. East Bradenton is a nice place. We have the Manatee River, the Braden River, hanging moss on ancient oak trees. The first home built south of Tampa is here (built by Josiah Gates in 1841). If you had any sense, you'd call this dealership what it is (East Bradenton), and not what it's not (Lakewood Ranch). This makes you look idiotic and that's before all of the rip-offs, bad service, rudeness and lies. If you do business with these people, don't blame anybody but yourself.

Very disappointed

Jul 1, 2013

I have used Toyota of Lakewood ranch for the past year. I am one to never do a written review and I always give someone the opportunity to redeem themselves. But for the past year I have taken 2 Toyota camery s to them for oil change and repairs. Consistently they fix one thing and break another in the same appointment. I have an extended warranty and they ate all to happy to repair things that they broke because I'm sure they are putting it on the warranty insurance . They take the car won't provide a loan car even though the problem was their fault. I even tried to trade my newer camery in for a Prius. I did my research and found cars with less miles for cheaper prices, all I wanted them to do was match the price. The manager rudely came over and said I don't want to waste your time I can't do that period. He didn't even try to counter which to me ment get out and he was rude about it. So rude the sales associate stood with a shocked look on her face and later had the professionalism to call and apologize for his horrible behavior. I will never go back and it's a shame because the actual building and dealership is one of the most beautiful I have seen. Another lesson for life never judge the business by its building g.

Higgins

May 4, 2013

They make you feel at home, everything is there for you. Best of all the car was ready on time.

Rav4

Apr 6, 2013

Great service! Michael took the time to review the recommended repairs as well as show me the service evaluation form filled out on my car. It was nice to get an honest evaluation about what needed to be repaired and what could wait. Nice to walk away from a car servicing feeling like you were not being cheated or tricked!

Marcelo

Apr 1, 2013

It is the best place I've ever been, very good customer service

DNapier

Mar 10, 2013

I bought a used 2008 Prius in a transaction that I would say was good to both party's. My salesman was a really good/caring person. There was one perceived issue with the car (turned out to be operator error on my part) and the salesman called me three days after the sale to attempt to schedule a service appt to get it fixed. The service appt would have been necessary as I purchased the car very late in the evening after service had closed. Oh, that remids me...they stayed open approx 45 minutes later than their normal hours to accomodate me. The facility is brand new and is great!! I would recommend this dealer and my Salesman, CJ Wilson, to anyone.

Joe

Mar 8, 2013

I bought a RAV4 in 2012 and have been happy with service so far. My salesman was very good, and I think I got a fair deal (though the process of buying a new car is way too time consuming everywhere). I look forward to the continuing service on my car.

dgtampa

Dec 31, 2012

I bought my Camry just a little over a year ago, and the sale seemed to go okay...everyone was very friendly, I was offered a fair deal on my trade-in. At the time, they sat me down to talk to another salesman who sold extended warranties. That salesman sold me a plan that was supposed to cover "everything but gas". He promised that everything including oil changes, normal wear and tear (such as brakes, etc.), and of course major mechanical repairs would be covered up to 100,000 miles. My wife was in the room with me and heard all of the same promises I did. Finally the guy convinced me, against my better judgment, to purchase the extended warranty and work the cost into my car loan. Twice now I've been back to the dealer for repairs that should have been covered under this "extended warranty" only to be told repeatedly that the warranty only covers oil changes and tire rotations. So now I have the luxury of paying approximately $240/year for a few oil changes and tire rotations, which I could easily do myself. WHAT A SCAM! I encourage everyone to avoid Toyota of Lakewood and their sister dealership Gettel Toyota at all costs! They are a bunch of scam artists.

Sonya

Dec 22, 2012

Friendly and welcoming staff. They made sure to take care of everything immediately since I drove a long way. They made it convenient so that I wouldn't have to drive back, salesmen are not pushy. Great experience overall!

Mike B

Nov 15, 2012

Just an oil change. Hard to judge great service on such a small item. Tires less at Costco. Need more work. Brakes, filters. May come back.

Jetman

Sep 12, 2012

I've been to Toyota of Lakewood twice, both times for service on my 2005 Lexus. Since I live very close to Lakewood, I decided to give them a chance to service my car rather than drive to the Lexus dealership, 15 miles from home in Sarasota. On the first service trip I met Assistant Service Manager Ryan Messerschmidtt. I was immediately impressed with his demeanor, professionalism and honesty. Ryan is an excellent representative for Toyota of Lakewood and I intend to continue to have my car serviced there in the future. Thanks Ryan!

Toyota for me

Jul 25, 2012

I have been dealing with Gettle Toyota for over 15 years. I have bought new, and used cars from them. I have only gone there for all service and repairs. I have always had great service.

Nice Old Retired Couple

Jul 10, 2012

We received prompt and excellent service from our service representative, Ryan Messerschmidt - indeed, such good service and advice that we purchased four new tires. Thanks, Morgan and Nora Roberts

Prius lover

Jun 16, 2012

Never having been there before I was very impressed by the swift, courteous service for my Prius. The location is very easy for me to get to and the waiting area was very comfortable.