Used Cars for Sale at Gay Family Kia in Dickinson, TX

Nykiegp

Sep 21, 2016

Kilan Anderson is what every salesman should strive to be. Innovative, positive, friendly and sincere. Very helpful and knowledgeable. I love going to the Gay Family Kia. I should have bought my first kia there!

Tea Queen

Sep 20, 2016

I had an amazing experience at Gay Family Auto! Kilan Anderson is the absolute best hands down!!! He went above and beyond to assist my needs and even as far as helping me prioritize what was best for me and my family! I would definitely recommend all of my friends to purchase their next vehicle form him! He was very attentive and no pressure. He has an amazing personality...great for the car sales business! I definitelygive him 10 stars!

Kathy

Sep 20, 2016

Kilan Anderson was a pleasure to work with. He is very professional and very personable. Buying a car from him and Gay Kia was painless and fast. We would definitely buy from him again and will recommend him to our family and friends.

grawls19

Sep 12, 2016

I would not recommend anyone to shop here. This is the 2nd, but by far the worst experience we've had with a Kia dealership in a month's time when trying to purchase a 2017 Kia Sportage. The sales guy I was dealing with was Ben Waxmen at Gay Family Kia. First off I live in Richmond, Tx and prior to going all the way to Dickinson I informed Ben that i'd prefer to do everything via electronic means so that when I arrive in the office I just sign the finance paper work, grab the keys and go. Keep in mind I already had a pre-approval from a bank, therefore, the process to buy the vehicle shouldve been a breeze. Ben lied via text and email stating that all the paper work was done and submitted to the bank and the vehicle will be ready on Saturday, 9/10/16 when I come in to the office and that I should be there no more than 1hr, if that. I arrive to be greeted by Johnny Johnson (another sales guy) who informs me that Ben is on vacation, but supposedly did not inform anyone of his appt that he had scheduled for the day. Who on earth would schedule an appt two days prior to going on vacation and then not inform the person you scheduled it with?!!! Johnny ensured me that he could handle everything and attempt to pick up where we may have left off. So, Johnny couldnt find the vehicle that was on the deal and brought out 2 others with different prices from the original one. Then when he found the original vehicle he couldnt find the key, the paper was also not submitted to the bank, as Ben claimed and the price of the vehicle, according to Johnny, was not the same price that Ben assured me that I would be paying (via text). Additionally, I asked Ben two days prior to arriving if there were any other fees associated with the vehicle outside of TT&L, and of course he stated that the only price I'd have to pay for the vehicle was $21,870 + TT&L. However, after Johnny brought out a document showing dealer fees and document fees pricing over $800, not to mention a vehicle with a price tage of nearly $2,000 more than what Ben stated the vehicle would be. Not to mention Johnny informed me that since I was using a bank that wasnt provided by them that would add $1,000 on to the price of the vehicle (which Ben also failed to mention). Now after driving more than 1hr in the rain to get to this location, with a disabled person in my vehicle waiting for a prolonged period of time. I requested to speak with the sales manager that Ben claimed to have done this deal with prior to me arriving and ironically, there was no sales manager who was aware of Ben's deal at all. So the sales manager that was on duty, pretty much did not want to deal with us and told Johnny to inform us that if we wanted to voice our complaint then we'll have to wait, but he pretty much wasnt gonna do anything about the lying salesperson who wasted our time and gas just to get us there (WHILE ALREADY HAVING A PRE-APPROVAL) so we left! I would not recommend anyone to purchase a vehicle from this money hungry place, they did not even offer us water when we arrived like most dealerships do out of courtesy, but apparently, their minds was too focused on attempting to make a sale on a rainy day.

Nicole Rogers

Sep 11, 2016

I recently purchased a 2016 Kia Optima from Gay Family Auto. This vehicle has a more options than I had expected. I have been driving it for a week and I'm satisfied with my purchase.

ShareseT78

Sep 2, 2016

Was looking for a Forte the sales person decided what I could afford never follow up or called back. I expressed to my sales person that I wanted a rear facing camera. His response to me was that will be $2000 more. He never offered me any options or anything thing. I was very disappointed. I went to Archer Kia and got an Optima with everything that I wanted and a bigger car. I felt I was over looked due to my appearance. I was in my work attire. After getting my car I get a call asking when am I going to pick up my car. I told the caller I already purchased a vehicle and she stated that she could have matched the deal. It's not about the deal its about customer service. Needless to say Gay Family Kia will not get any of my business. I also notice that the sales person I dealt with is no longer there.

Sandra f

Aug 16, 2016

#2 car I have bought from Gay. STAFF Great Christina,Trevor,Ben and KI'm wonderful staff saw to every detail.

Robin Villarreal

Jul 31, 2016

This place is very professional, fast and curteous!!!They go out of their way for you!

Clayton Howell

Jul 27, 2016

Andrew met me with a big smile on his face and let me know that Rick W would have been there, but he had a prior commitment. We got the truck keys, me and a buddy took the test drive liked what we saw. After giving the truck a thorough once over, I made an offer which was accepted in about 2 minutes flat. Walking over to the office to arrange payment, we ran into Rick who had been working on buying a home. He was really interested in what I had to say about the experience. The only thing that was a little negative, (and not really), was I had to call them twice to make sure they got with my CU to get their money. Everything else was pleasant and they made it as painless as possible. I like my truck, I got the deal I wanted and when I drop by to see them, they remember my name and greet me with a smile. It was a really great experience overall. Definitely get with them if you need a vehicle.

Diane

Jun 23, 2016

Still waiting on gifts cards we were promised. Once, we bought the car, cant get a response from them

Yeayimo

Jun 2, 2016

Jack was awesome! He helped us get a car within our budget. Everyone was incredibly friendly and helpful! We would definitely use Gay Kia again in the future when we are ready to purchase another vehicle!

Rodrigo B.

Jun 1, 2016

Trevor was my salesman and did an awesome job helping me find the perfect car with all the features. Not only that he helped me get a Great Deal on my 2016 Kia Optima. I would definitely recommend Gay Family Kia in Dickinson. Thank you!!!

Christopher Duree

Jun 1, 2016

Bought a new Kia soul for my family. Knowledgeable sales staff. Easy to work with. Nice variety of options available at the dealership. Love my new car.

Rodrigo1921

Jun 1, 2016

Trevor Tran was my salesman and did an awesome job helping me find the perfect car with all the features. Not only that he helped me get a Great Deal on my 2016 Kia Optima. I would definitely recommend Gay Family Kia in Dickinson. Thank you!!!

Aaron Alexander

May 31, 2016

Great Experience, I have never had a smoother car buying experience than what I had with this dealership. I strongly recommend !!!

Christopher DuRee

May 31, 2016

Very friendly staff. Extremely knowledgeable. Super clean dealership. I was looking for a Kia soul. They have a good assortment of soul with many different options available. Found the perfect vehicle. My family really enjoys the new Kia soul.

Aaron Alexander

May 31, 2016

Amando did a very good job helping me find my car. I will also be coming back to him to get my next car. He was very knowledgeable about the vehicles. And he also did a very good job helping me get a good deal on my car.

Heather2016

May 27, 2016

Amando did a very good job helping me find my car. I will also be coming back to him to get my next car. He was very knowledgeable about the vehicles. And he also did a very good job helping me get a good deal on my car.

Heather Sample

May 26, 2016

Amanda did a very good job helping me find my car. I will also be coming back to him to get my next car. He was very knowledgeable about the vehicles. And he also did a very good job helping me get a good deal on my car.

Nina

May 26, 2016

Nice place to do business. I would come back for another car buy. Very accommodating They would bend backwards to please you. Good Did not take extra waiting time to get out.

Cyndi Mills

May 23, 2016

Pleasant buying experience at this dealer! Trevor was an awesome salesman. THe atmosphere here was really pleasan.

Diane

May 22, 2016

Very helpful for my college daughter. They helped narrow her car search and found her a car she likes

Galveston Diane

May 22, 2016

Little disappointed pre-owned For Fusion only came with one key but my daughter does like the car and we can go somewhere to have valet key made.

Bob F.

May 20, 2016

No pressure, and friendly staff. Gay Kia Family were very helpful in our vehicle selection. We would recommend Gay Kia for a delightful car buying experience.

Bob

May 20, 2016

No pressure, and friendly staff. Gay Kia Family were very helpful in our vehicle selection. We would recommend Gay Kia for a delightful car buying experience.

Ariel

May 19, 2016

I would recommend this place to anyone! They were willing to help even though we walked in the door 10 minutes before they were about to close. They made the buying process easy and Armando was very attentive to our needs!

KIA FAN

May 17, 2016

We are very pleased with the KIA Soul we purchased for our daughter. She absolutely loves it! Thank you, Jack McLaren, for making our buying process go smoothly!

krystle85

May 17, 2016

VERY HAPPY WITH THIS LOCATION! I WOULD DEFINITELY BE SENDING MY BROTHER THIS WAY SOON... ALL THE STAFF WAS VERY HELPFUL AND POLITE!! GO KIA!!!

monica grubb

May 17, 2016

Wonderful experience! Our daughter absolutely loves her new 2016 Kia Soul! Thanks Jack McLaren for your time, patience, and expertise! I would recommend the dealer and salesman!

Ruben

May 16, 2016

As first time buyers we loved the service and we loved that Christian was very helpful. she made us feel comfortable, she was very friendly and was willing to help us out.

Ruben

May 16, 2016

As first time car buyers we loved the service and that Christian & Daniel were very helpful. We are now riding in our new 2016 car for a great price. We will definitely be going back!

missy8585

May 16, 2016

This is the third vehicle I have purchased here always very satisfied with my vehicles and my customer service I highly recommend stopping in Gay Family Kia very friendly staff

Rachael A Chapman

May 12, 2016

Such a great car buying experience!!! We purchased our brand new Kia Sorento from Gay Family on 4/30/2016. Trevor was the guy that helped us throughout the entire process. He was extremely helpful and kind. We went to several dealerships and by far, Gay Family had the BEST customer service. If you are in the market for a new vehicle then you should definitely check this place out!

Rachael Chapman

May 12, 2016

Such a great car buying experience!!! We purchased our brand new Kia Sorento from Gay Family on 4/30/2016. Trevor was the guy that helped us throughout the entire process. He was extremely helpful and kind. We went to several dealerships and by far, Gay Family had the BEST customer service. If you are in the market for a new vehicle then you should definitely check this place out!

Jessica Perez

May 11, 2016

This is my first time buying a new vehicle and they made it a great car buying experience!! I came in two weeks ago and had the pleasure of having Gary as my sales person and Kim in Finance. They both made the process very pleasant and smooth. Never once was there any awkward silence or a dull moment. They worked their very best to get me in the car that I wanted. Two weeks later and I still can't believe they got me into the beautiful Optima I am driving.

DRA from Deer Park

May 10, 2016

Easiest new auto purchase. Trevor was waiting when we arrived at the dealership for the test drive, and after explaining some features of the 2016 Sorento XL we were off. Impressive vehicle. Certainly lived up to its Consumer Reports top-rated mid-size SUV rating. The negotiation process with Daniel and Trevor was respectful and without the high pressure. Didn't take long to wrap up the sale. Financing didn't take long. From arrival at Gay Family Kia to departure took about 3 hours. Very happy with the new Kia. First one. First time to deal with Gay Family Kia. Good experience.

Jessica Perez

May 10, 2016

This is my first time buying a new vehicle and they made it a great car buying experience!! I came in two weeks ago and had the pleasure of having Gary as my sales person and Kim in Finance. They both made the process very pleasant and smooth. Never once was there any awkward silence or a dull moment. They worked their very best to get me in the car that I wanted. Two weeks later and I still can't believe they got me into the beautiful Optima I am driving.

Jaeperez84

May 9, 2016

This is my first time buying a new vehicle and they made it a great car buying experience!! I came in two weeks ago and had the pleasure of having Gary as my sales person and Kim in Finance. They both made the process very pleasant and smooth. Never once was there any awkward silence or a dull moment. They worked their very best to get me in the car that I wanted. Two weeks later and I still can't believe they got me into the beautiful Optima I am driving.

carbuyer

May 9, 2016

Christian took my wish list of options, did a little research and turned it into my new car! Great buying experience! I'll definitely go back!

car buyer

May 9, 2016

Christian took my "wish list" of options, did a little research and turned it into my new car! It was as painless as car buying can be, and I LOVE LOVE my new car!

clintonbrown55

May 7, 2016

Dave was awesome gave me all the info I wanted with out question! This salesman was not one of those guys that pushy and tries to put you in the car that is the best $ maker for them.

local customer

May 7, 2016

Dave was awesome gave me all the info I wanted with out question! This salesman was not one of those guys that pushy and tries to put you in the car that is the best $ maker for them.

Jms0001

May 2, 2016

I had a great experience buying my new Kia Forte at. Gay Family Auto. Trevor made my time there pleasant and fun! Thanks, guys!! I love my car!

Jms0001

May 2, 2016

I had a great experience buying my new Kia Forte at. Gay Family Auto. Trevor made my time there pleasant and fun! Thanks, guys!! I love my car!

kennethb53

Apr 30, 2016

After a horrible experience with another dealer, Gay Family Kia took good care of us. We couldn't come to terms on the new car we originally looked at, but Jack took time to take us to the pre-owned lot and we found a great car at a great price.

Tiffaney Ustick

Apr 30, 2016

This place offers great customer service. I got the car I wanted at the price I wanted. Great finance debt that made sure we were within our budget

Tiffaney Ustick

Apr 30, 2016

Wonderful place to buy A car, will not pressure you or try to sell you something you don't want

KennethB53

Apr 30, 2016

After a horrible experience with another dealer, Gay Family Kia took good care of us. We couldn't come to terms on the new car we originally looked at, but Jack took time to take us to the pre-owned lot and we found a great car at a great price.

DCole

Apr 30, 2016

This is the second vehicle purchased from Gay Family Kia. Jack McLaren was awesome to deal with and there was no pressure to buy. Actually all involved in the buying process were very friendly and great.

robkarah

Apr 29, 2016

We found a 2014 KIA Soul on Internet that we were interested in at Gay GMC. I calculated the price & payment to close the deal upon arrival. We were treated well by sales personnel, test drove car & started the purchase process. The only hiccup in the process was they GM insisted on adding their warranty service into the pricing, throwing the numbers off by $1000, even though I indicated I wasn't interested in the warranty. Upon signing, the warranty was included in the ft onslaught numbers raising the price, the monthly payment & the interest loan. When I told them I would not purchase car with the increases, the warranty service was dropped, the price was readjusted, the interest rate dropped by 1.2%, we agreed, signed and departed with the vehicle, washed with a full tank of gas. Overall a great experience, a 2 hour in & out purchase. Note: 4 out of 5 stars - When a customer refuses a extended warranty/service agreement, honor the request, saves everyone time.

Katt & Rob

Apr 29, 2016

Buying a car made easy, by friendly, professional, sales personnel.

Ammanda

Apr 27, 2016

Purchased a new 2016 from Gay Family Kia. Great people and great prices. Mrs. Pruitt took care of all my needs.

PeanutShark

Apr 26, 2016

Gay Family Auto really made me feel like family. Mrs Pruitt was very helpful. She helped me set up all on the controls on my new 2016 Kia soul. Great experience overall.

PeanutShark

Apr 25, 2016

Had a great experience with Gay Family Auto. The process was fast and I got the car I wanted at a great price. Will definitely recommend to friends and family.

dmcole

Apr 25, 2016

Second vehicle purchase from Gay Family Kia, Jack McLaren and the others made it stress free. They were able to answer all the questions and there was no pressure. Will be back again when it's time for the next new one.

alyss2013

Apr 25, 2016

Service was excellent. Customer service was "spot om" and I would definitely recommend buying from this location. Cost of vehicles are definitely reasonable as are the financing rates. The warranties are worth the expense.

Jimmy

Apr 25, 2016

Our contact was so nice, she was great from the first email sent to her. She made this easy as possible.

AmberJ56

Apr 23, 2016

The process was quick and easy. Very happy with the service provided and our new vehicles! Glad we made the decision to choose this dealership. Thank you Gay Family Kia!

DRA

Apr 22, 2016

Set up an appointment in advance to test drive a particular vehicle. Within just a few minutes of arriving at the dealership a sales assistant explained the features of the vehicle and we were underway. For a fact, the 2016 Kia Sorento lived up to it's top mid-size SUV rating by Consumer Reports. The negotiation process was respectful and very low key - no pressure at all. Didn't take long. Financing was squared away shortly and the vehicle was waiting for the trip to its new home. Overall, very pleased with the low-pressure environment. Easiest new car purchase ever.

Swamp

Apr 21, 2016

Made experience pleasant. Explained all the necessary information to the best of his ability. Encouraged to ask questions, and was able to answer them. Overall the experience was good.

Ashkley

Apr 21, 2016

Got exactly the car I wanted for an excellent price!! Love it!! We came in asking to drive 3 different cars, and all of them were brought up immediately. The final one they let me drive the one I found off the website by the stock number, and of course it ended up being my favorite!

Ashley

Apr 21, 2016

They let me do as many test drives as I needed and even let me pick one straight from a stock number I saw online! Very reasonable when talking about price too!! Love my car!

Linda Hubbell

Apr 19, 2016

Great experience. Love my new Sorento. The general manager knows his job and will work endlessly to make his customer happy.

M M Lindsey

Apr 15, 2016

Gay Family Kia is the best. Made a used vehicle purchase. Dave, the salesman was very friendly and gave us a great deal. No stress or high pressure sales. They try to make the customer happy.

MaggieTX

Apr 15, 2016

Saw an ad online for the type of vehicle we wanted and the right price range we wanted to pay for a pre-owned vehicle. Got it for less than the advertised price and got what we wanted for our trade-in. Easy people to do business with.

Katie Mullen

Apr 8, 2016

I couldn't be happier with the service provide or the car itself! Christian was absolutely amazing. I went in knowing what I wanted and she helped me find just that. She was patient and beyond friendly!!! She not only helped me find a vehicle that I find beautiful and drives so smoothly with lots of room, but she helped me find a car that puts my dad's mind at ease for me being a first time driver moving off to go to college for my Bachelors degree! I'm so happy to have been able to have such a great first car shopping experience thanks to everyone at Gay Family Kia!

Mike Mantell

Apr 7, 2016

"Best car buying experience of recent memory!" My recent purchase of a Kia Soul from Gay Kia in Dickinson, Tx. was one of the best car buying experiences in recent memory! Kudos to Trevor and Scott for exemplary service.

Jamie H

Apr 6, 2016

Christian made the new car buying process as stress less as possible. Free popcorn and water while you wait. Everyone is friendly and professional. While the car buying process is timely, it was over before I knew it. She gave me lots of information about the vehicle and explained all the amenities. It's a lot of info too. I have already recommended Gay Kia to several of my friends. I would buy another car here if the need arises

Bea1978

Apr 6, 2016

Great experience when I bought my Optima. Definitely coming back for service and my next purchase. Jack was very polite and understanding of all my needs.

Bea78

Apr 6, 2016

Excellent service!!! Sales representative got me set up with exactly what I asked for. Love my new Kia Optima.

KatherineMullen

Apr 6, 2016

Christian was incredibly helpful!!!! I couldn't have found the perfect car for me without all of her help!!!!! She was extremely informative and patient!!!

Mike Mantell

Apr 6, 2016

My recent purchase of a Kia Soul from Gay Kia in Dickinson, Tx. was one of the best car buying experiences in recent memory! Kudos to Trevor and Scott for exemplary service.

KatieMullen

Apr 5, 2016

I recently became a proud owner of a 2015 new Kia Soul +. Not only are Souls the perfect little (roomy) cars! But they also drive so smoothly and are so safe. Especially for someone like me who is a first time car owner and soon to be going off to school! The service at Gay Family Kia was incredible. Christian helped me find the perfect car for me! She was so friendly throughout the long process of helping me find the car for me and throughout the process of making it mine! She made my first time buying a car a great experience!!! I rate her service a 5 only because that's the highest number it allows you to put, but her help was far beyond!

Mike Mantell

Apr 5, 2016

Reason For Visit Sales (New) "Best car buying experience of recent memory!" my recent purchase of a Kia Soul from Gay Kia in Dickinson, Tx. was one of the best car buying experiences in recent memory! Kudos to Trevor and Scott for exemplary service.

mike mantell

Apr 1, 2016

my recent purchase of a Kia Soul from Gay Kia in Dickinson, Tx. was one of the best car buying experiences in recent memory! Kudos to Trevor and Scott for exemplary service.

Kristi

Apr 1, 2016

Awesome place! I had no trouble finding s car everyone was nice and willing to help me decide on a car I got a 2015 Kia Optima and I love it !

LC3

Apr 1, 2016

Looked at the prices on cars.com and the GFK's website will quickly bring to light that cars.com includes all the rebates and incentives (military, Uber, Grad etc) while GFK's show the regular rebates(please be aware that the prices are CASH prices[which I found out at the dealership]). With that in mind, I made an inquiry about a couple cars and soon came to a clear understanding of what I was wanting(Kia Forte EX) and the terms (x $ plus ttl plus documentary fee AND NO ADD-ONS). I told them I would leave if the numbers don't match. The sales rep was Mr. Johnson.Yep, you guessed it, they(Mr. Johnson was joined by another sales rep) informed me there is a MANDATORY add-on which runs in the thousands. They then offered an used car within the $ set forth but it was too high mileage. As we walked to leave, they asked if we would be interested in a base model(LX) Forte. I said that the "mandatory" package would jack it up. They said they wouldn't worry about it. I called their bluff by saying they could do the same on the EX version. They said the cost difference was $4k between the models(so in other words, they WERE going to try to add the "mandatory" package to it and still be in my "budget". Uh, no. my budget would be smaller if I wanted the LX model so no thanks for the "privelege".So know your budget and walk away from GFK because with a Family like this, who needs enemies?

Kpena24

Mar 31, 2016

I was not sure if I wanted a used car or a new car gay family Kia were very nice and professional and helped me find what I wanted.

Nadine

Mar 25, 2016

Best car buying experience I ever had. My son who live in St Louis Mo was helping me to find a car. He went online and put in my zip code. That was the beginning of the end of my search for a vehicle. We both were able to find what I was looking for at Gay's Family Kia website. I immediately received a response from my internet inquiry. My salesman, Scott was helpful, friendly, personable and attentive. I felt like I was part of the family. Thanks to you Gay family Kia for service above and beyond my expectations Nice to know there are family owned businesses that treat their customers like family. Much Gratitude, Nadine

ICSTARS

Mar 24, 2016

Best car buying experience I ever had. My son who live in St Louis Mo was helping me to find a car. He went online and put in my zip code. That was the beginning of the end of my search for a vehicle. We both were able to find what I was looking for at Gay's Family Kia website. I immediately received a response from my internet inquiry. My salesman, Scott was helpful, friendly, personable and attentive. I felt like I was part of the family. Thanks to you Gay family Kia for service above and beyond my expectations Nice to know there are family owned businesses that treat their customers like family. Much Gratitude, Nadine

Potential Buyer

Mar 24, 2016

I am very disgusted with my recent experience with Gay Family Kia. They have a 2015 Kia Optima Hybrid listed for sale at $22,580. I asked my salesman, if the hybrid listed for $22,580, was still available. My salesman repeated the $22,580 figure and asked if I wanted to test drive the car. After the test drive, I offered $22,580 plus tax, title, and license and your dealership responded with an offer of $26,580 because of an additional ~$4,000 in Gay Family Kia added "packages". I find it ridiculous that part of this "package" that Gay Family Kia is touting are wheel locks that are listed by Kia for $55.00 MSRP.I wasted my time at this dealership with the bait and switch tactics and at this point, I will never buy a car from Gay Family Kia. Advertise the car for the price on your website that includes these added on "accessories" and stop wasting people's (like me) time!This experience destroyed my family's previous favorable interactions of this dealership. I had previously assisted a good friend of mine with purchasing a Kia Optima from Gay Family Kia. I will now never recommend this dealership to my friends or family.

Julissa Salgado

Mar 24, 2016

Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need .

Julissa salgado

Mar 24, 2016

Took my Kia Optima to get repaired love there treatment

Debra

Mar 21, 2016

Gay Family Auto is the nicest dealership we have used for many years. Everyone is very friendly. Our salesman Kevin ladderman went out of his way and spent a lot of time with us till the end of our transaction. Also he followed up and I appreciate that.

Cire1980

Mar 18, 2016

Excellent salesmanship Jose was great so was the Manager and the Finance guy who all worked together and easily got me signed up and down the road. Thank You All, Eric

Cire

Mar 18, 2016

Would definitely recommend to a friend or family member. They did a great job throughout the sales process and my Salesmen Jose was tremendously helpful. Once again Thank You and Great Job!

gbfaces

Mar 17, 2016

Got to the dealership late, just before they closed and I was able to find a car of my choice, everyone waited for us and we were out of there by 9:30.

leskojo

Mar 17, 2016

Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience

Leskojo

Mar 17, 2016

I had the oil changed and tires rotated. Fast and friendly service. Thank you

gbfaces

Mar 17, 2016

The sakes team was very professional. The sales person Christian assisted us with our purchase. We arrived an hour before the dealership closes and did not leave until 9:30. Everyone stayed. Greatly Appreciated.

Jtsims98

Mar 16, 2016

Really enjoyed my vehicle buying experience there, the sales staff was very friendly and informative on all their products and services. They answered any and all questions that we had and our salesperson Christian was so helpful and made our decision on a new 2016 Kia Sorento so easy . Thank You Gay Family Kia

John Sims

Mar 16, 2016

Really enjoyed my vehicle buying experience there, everyone was friendly and our salesperson Christian helped us in making our decision on a 2016 Kia Sorento. Really love my Sorento and would recommend Gay Family Kia to anyone looking for a new Kia !

Tate0728

Mar 15, 2016

I purchased my car in December, I read all the great reviews so I thought I would give it a try. It was my first time buying a brand new car. The woman I dealt with didn't know anything about cars and finally when I got them talked down to the price I could do (since I had 5,000 equity) some how I still came out upside down 9,000. I am not happy with them at all. I tried calling and emailing to cancel my warranties, NO RESPONSE. I called to see if I could set up a service appointment for my car, NO RESPONSE. I found this place incredibly terrible. If your a first time buyer, I would suggest NOT GOING THERE. After getting approved signing all the paper work they came back a few days later saying I needed a cosigner or I would need to return the car. AFTER HAVING A SIGNED CONTRACT. Also, they give you $100 gift cards to give them 5 star reviews. I don't need the money that bad to lie over the internet about how they ruined my car buying experience.

bkalaniz

Mar 13, 2016

If you want to feel like being taken advantage of , or appreciate your time being wasted, go see Scott ( the Internet Manager) as he says. He will make you feel right at home. Went in to buy a 2015 Optima from researching on the Internet. MSRP was rounded to $23000.00. All discounts were loaded on the sales price on the Internet, which equaled approximately $9000.00. Not everyone qualifies for all of the discounts, and I get that, but since this car was a 2015 model with 4000+ miles, I was told by Scott that the discounts I did not qualify for would be subsidized by the demo mileage. I had a trade in valued at $2500, but I owed about $10000 so I was already prepared to role over the negative equity from my current trade. As well, I needed to apply with Kia financial institution in order to qualify for $2500.00 of the $9000.00. My credit was not the strongest, but was satisfactory enough to finance through Kia. I was involved in typical car sales games that were popular in the 80's and 90's. It came to a head when Scott eventually told me that my payment for a Kia Optima was going to be $700+ a month at 18 % APR. I thought it seemed excessively high, so I asked what was the term, to which he replied... 72 months. I asked what the sales price was, and he told me I did not qualify for any of the discounts, and it was so high because I had negative equity. I asked why I did not qualify for any of $9000.00 discounts, to which Scott told me : It does not matter what the price is. My wife and I left extremely upset. So Scott and your sales manager... Thank you for the horrible experience with Gay Family Kia!!! Thank you for consistently lying to me!!! Thank you for trying to take advantage of me by constantly focusing on payment and not sales price!!! Lastly- thank you for reminding me that there are still car dealerships out there that practice the awful antics from the 80's and 90's that gave you bad names and reputations!!! Because of my mistreatment, I will express my dissatisfaction on multiple outlets and venues.

jwise25

Mar 11, 2016

Very good experience. Overall, I am very satisfied with the car and the experience. The salesmen were very knowledgeable and helpful. I would use this dealership again.

Jwise25

Mar 11, 2016

Good experience, very satisfied... Would use dealership again.

MARK G

Mar 10, 2016

Buyer look elsewhereI went in to purchase a new KIA for my son to take to college. We drove a couple of models and decided on the one we liked. The dealer had added a Gay value package to the ones that we looked at to the tune of 3 plus thousand dollars. I ask Ryan to work me up a price without that package as the factory warranty was good enough for me.Ryan seemed very annoyed as there were several people looking at cars that day. I gave him my phone number and e-mail address and ask when things slowed down to call,text and or e-mail me with the correct price as we had a ball game to get to with my younger son.After a week and no contact I went to another dealer and was able to get a car without the bait and switch pricing (advertised one thing only to get to the dealer to find out they added a sealer and jacked up the price 3plus k)A coupe more weeks go by and I get an e-mail from Ryan at Gay showing current sales,I sent Ryan an e-mail back and ask to be taken off the list and explained why. A few weeks later (today) I get another e-mail from Ryan with more advertising. I e-mailed Ryan back and ask to be removed yet again or I would share my negative experience. What happened next ? Ryan within an hour sent the advertisement e-mail again.It's one thing not to followup with a potential buyer especially one that was looking to buy local but it's another to not honor a request and then immediately do what you were ask not to do.It's sad that this place has turned to these kind of tactics It's also sad that Ryan is still employed there since he is the reason for several of the negative reviews at this dealership.MarkLeague City TX

SusanK

Mar 10, 2016

I was just really pleased with my experience. Amber answered all of my questions tirelessly, and I was really impressed with how quick and easy the entire thing was. I knew that I wanted a Kia Soul, corresponded with Amber by email and phone before I went to the dealership (it's more than an hour drive from where I live, and I wanted to be relatively certain that I had things in place before I got there), and once I did make the trip, I was driving home in my new car within a couple of hours. I'd recommend them to anyone...such a great experience!

SusanK

Mar 10, 2016

I had a great experience buying my new Kia Soul. Amber was extremely helpful, and the entire deal was done quickly and easily. I'm glad I made the choice to make the drive to check it out, and couldn't be happier with the results!

Karina Recio

Mar 9, 2016

We are very happy with the service we received from Gay family KIA! They were very helpful and friend! I highly recommend them! Thanks Gay family KIA!

Blythe Starkey

Mar 9, 2016

Thank you to The Gay Family Kia Service department for making it so easy to bring my car in.

rosess123

Mar 8, 2016

Friendly and courteous. Rick was a very nice, knowledgable about the car I bought and hopefully it does its job. I would recommend the Gay Family for car shopping.

GregS

Mar 8, 2016

Awesome car our Salesman Jack Price & Sales Manager Steve Irwin made this an easy deal bought a 2016 KIA SOUL LOVE the Car These people want you to be happy not just buy a car.

Greg S

Mar 8, 2016

This is a family owned dealership they want you to be Happy not just buy a car. Bought a 2016 KIA SOUL Love this car.Salesman Jack Price & Sales Manager Steve Irwin made it an easy deal.

Greg A.

Mar 8, 2016

Had a great time buying a new 2016 Kia Sorento with my wife. The facility was super clean and not stressfull. They took their time showing us all of the features of the new car and got our phones connected to the car. Thanks y'all!

Chrisag85

Mar 7, 2016

I have contacted FOUR different people ( 2 of whom are managers) and have not received a response. I emailed Fort Bend Kia and received a response within 30 minutes. If you want good customer service I highly recommend Fort Bend Kia. If you want the same customer service you receive at WalMart then I reccomend Gay Kia.

DOSS2YOU

Mar 7, 2016

Great vehicle. Plenty of room. Nice spaciou . Lots of cargo room. I would recommend Kia Family car sales to any one ready to make a purchase of a new or used vehicle

Karinarexi

Mar 7, 2016

Everyone was very nice and helpful. We received excellent customer service. We are happy we went with Gay family KIA for the purchase of our new SUV.

WhitC

Mar 7, 2016

Recently purchase my 2016 Kia Sorento L from this place and I love my car. Trevor helped me find exactly what I was looking for and answered every question me and my parents had concerning my purchase. Easy process I was done in just a few hours.

Karinarecio

Mar 7, 2016

We had excellent customer service as we went through the process of buying our new KIA. I highly recommend Gay family KIA!

Cortneyframe

Mar 7, 2016

They always give great service. Whether they are able to fix what I need or not, they always handle it very well and professionally. I always feel like the pricing is not too high. Love bringing my car here. Always recommend to my friends and family, and will continue to come back for my service needs.

Travis

Mar 5, 2016

My experience with Gay Kia family was auto was great. Armando worked with me on a trade and gave me the best price in town for the kind of car I was looking to purchase. I will be using Gay Family Auto again!

Janie2016

Mar 4, 2016

I just recently bought a 3rd vechile from Gay Family. I have felt very comfortable with this dealership. They go above and beyond to help in any kind of way. I would recommend without a doubt. Great People

ERICKA

Mar 4, 2016

Recently went in for service and what can I say service was great!! Thanks for making things go smooth and fast. Keep up the excellent work.

ERICKA

Mar 4, 2016

Just wanted to say thank you for the excellent service that you recently did for me. Things went awesome and customer service was awesome. Thank you again.

Big Fan

Mar 3, 2016

An absolute wonderful experience! Our daughter is so happy with her 2016 KIA Soul! Thanks Jack McLaren (our salesman) for your time, patience, and expertise, you made our car buying a wonderful experience!

Roger Kia Soul

Mar 3, 2016

Trevor in the new car staff was a pleasure to work with and the overall purchase experience was quick and easy. I am very pleased with my new Kia and look forward to many years of use.

Travelguy682000

Mar 2, 2016

I was very pleased with my purchase experience with Gay Family Kia and Trevor was a pleasure to work with. I really enjoy my new Kia Soul and I look forward to many years of good service.

greg.a

Mar 2, 2016

We had a great experience at Gay Family Kia. They were able to beat my other offers from other dealers in Houston. Amber was also extremely helpful and customer obsessive. She took the time to show us every single feature on our brand new Kia Sorento. she even helped setup our bluetooth to our phones. We also can't wait to begin using the service department. Thank you!

Greg A.

Mar 2, 2016

We had a great experience at Gay Family Kia. The show room, office, and lot were clean. They were able to beat my other offers from other dealers in Houston. Amber was also extremely helpful and customer obsessive. She took the time to show us every single feature on our brand new Kia Sorento. she even helped setup our bluetooth to our phones. We also can't wait to begin using the service department. Thank you!

Cwrenn2016

Mar 1, 2016

I couldn't have chosen a better Dealership like Gay family Kia in Dickinson Texas. Excellent professionalism, courtesy, experience and very honest people that Gay Family Kia have working for them.Thanks Comelio Wrenn

Leo Kia Sorento

Feb 29, 2016

Excellent service. They provided car while I was waiting for my Kia Sorento to be serviced.Definitely, I would recommend to everybody. They are really professional.

Leo Kia Sorento

Feb 29, 2016

They provide excellent service with professionalism and respect.

MaryW

Feb 28, 2016

Great service - they actually listened to me instead of dismissing me as a "woman driver" as my previous mechanics had done. They made the whole process quick and easy. Thanks!

Heather Moore

Feb 27, 2016

What a great dealership/service department. You are in and out in no time at all and the price is right!I would recommend this service department to any of my friends.

Hether Moore

Feb 27, 2016

This is a great dealership/service department. You can't beat them!

Heather

Feb 27, 2016

This is a great dealership/service department. You can't beat them!

Manuelmunoz83

Feb 26, 2016

Christian was our salesperson and she was awesome. I would definitely send my friends to her. They gave us a full tank of gas and very friendly.

123nicole

Feb 25, 2016

I Purchased a 2016 KIA Optima from Gay Family KIA and my experience with Trevor and the sales manager was so pleasant. I had a trade in and they were more than fair, I was surprised! I give them a 5 star because i think they work hard to earn your repeat business and i will be back for my future KIA purchases.

Nicole.R

Feb 25, 2016

I love my 2016 KIA Optima! I want to thank everyone at Gay KIA Family for making my buying experience a breeze. My sales man Trevor was very knowledgeable and made sure he answered all my questions before i left. I highly recommend this location.

Travis F.

Feb 24, 2016

I was in the market for a new van and came across Gay Family Kia. they gave me the best deal in town on a new kia Sedona... they made the whole car buying experience great. I will certainly buy from them again when its time for a new vehicle.

Jrrod67

Feb 23, 2016

It was the best experience I ever had for buying a car. No pressure and was treated with respect. I would especially like to thank Christian for all her help and for explaning and showing all the details on the Kia soul .

Car buy IGF

Feb 23, 2016

I was impressed with this dealership because they were kind, informative easy to talk to and most of we're able to get me financed without any hassle.

lisa romero

Feb 23, 2016

It's our second new Kia from Family Kia and the dealer service only improves to get excellent.

JM_HY

Feb 22, 2016

They did great jobs for my KIA Soul. I really do not know anything about car, but they tried to explain what problems they found and what they can do for me very well. Great place for a car maintenance.

Lindsey

Feb 22, 2016

Gay Family Kia is an awesome dealership. They were very productive and willing to work around out needs in a new vehicle. Our Salesman was Jack Price and was very helpful in finding a new Optima just like we wanted.

Teresa Ortiz

Feb 22, 2016

Our sales person Christian Pruitt did an awesome job. Purchased a 2016 Kia Soul about 3 weeks ago and she went beyond the call of duty to make sure everything went smoothly. Between the moment we walked in till we drove off in the Soul she was great. Ms. Pruitt is very helpful and knowledgeable. I will highly recommend anyone to purchase their next vehicle from Gay Kia and ask for Christian Pruitt. Way to go.

somogyi60

Feb 22, 2016

great place to buy a car. nice staff. christian was my sales person and she was nice and explained everything to me. like my Forte.

JM_HY

Feb 22, 2016

They knew what they do for cars. Free popcorn, snacks, and water in the waiting area.

JVGarcia

Feb 21, 2016

THE BEST dealer in DICKINSON!! I love how they treated me while I was looking for a car!! I got my KIA FORTE from them!! I love it!!

Somogyi60

Feb 21, 2016

Nice dealership to purchase a new car. The staff are all nice. Christian is the lady who assisted me in buying the kia forte. She is friendly and knowledgeable and helpful in getting the car I wanted.

Janie G

Feb 21, 2016

This is the BEST dealer!! I am loving every bit of my KIA FORTE!!

gregodb

Feb 20, 2016

My wife came in picked out a Kia Sorento. And the next day it was hers she got it for price and within budget. Thanks agian

gregodb

Feb 19, 2016

I can in to buy a Sorento 6 months ago and the salesperson was not pushy at all. We came back a week ago and we got the best service of out life.Thanks

Somogyi 60

Feb 19, 2016

Christian sold me a kia forte and so far so good the car is great. The experience was pleasant. Would recommend gay family kia to friends and every one.

teresa ortiz

Feb 19, 2016

I purchased a 2016 Kia Soul and salesperson Christian Pruitt made our experience the best possible ever. Ms. Pruitt explained everything on the use of controls on the Kia Soul. I highly recommend this dealership for purchase of a vehicle. Teresa Ortiz

deanna6588

Feb 19, 2016

I've only ever went there to get my oil changed and the people are friendly and I've had no problems. I would highly recommend Kia and using their service department

Somogyi60

Feb 19, 2016

The staff is great and especially christian who is knowledgeable and friendly. She sold me the forte. Prices are fair and reasonable and they work with you to get a deal you can afford.

Teresa Ortiz

Feb 19, 2016

Christian Pruitt our salesperson made our experience painless and comfortable. She was there every step of the way and once we received the Soul Ms. Pruitt showed us what the controls were and how to use. I highly recommend this dealership. Great job Christian Pruitt.

Bates

Feb 18, 2016

Wonderful group of people that went out of their way to make sure we had the best possible experience EVER! Both Kia and GMC have a wonderful group of Sales Associates and Managers, they were very understanding to our needs and my daughter drove away in a beautiful NEW Kia Sorento! We will definitely be back!

Evolvoodoo

Feb 18, 2016

I purchased a Kia Optima Hybrid from Jack McLaren a little over a week ago. My experience with this dealership and salesman was absolutely phenomenal! Any questions I had they had in depth answers. Comfortable atmosphere and great cars. I have even had questions since my purchase and they have been right there a phone call away to help. If you need a great car at a more than fair price you should absolutely check out Gay Family Kia! I know I will be spreading the word around, and I bet you will too.

dooloo25

Feb 17, 2016

Got the best deal in town with gay family kia. Also they made the whole car buying experience wonderful. I hate shopping for cars but it was pleasant working with the gay family kia team

Lcunningham07

Feb 17, 2016

Kia is awesome! From the salesman to driving away in my new optima!! Everything was made easy for us. They were patient caring kind and ready to work around our needs for our new car!

Magarci6

Feb 17, 2016

Christian Pruitt was so helpful and attended to.my car buying needs.I would recommend this dealership to anyone in the market for a new car.

Lindsey

Feb 17, 2016

Gay Family Kia is an awesome dealership. They were very helpful and willing to work wround our needs for a new vehicle for the family. They made sure we knew exactly what we were getting when we drove off the lot.

Travis fereday

Feb 17, 2016

Sales team was awesome and made the whole car buying experience great and also got the best deal in town on my new kia sedona. Thanks gay family kia

Alexvelez customersforlife

Feb 13, 2016

Thank you so much for the most greatest experience of my life..... I love love love my 2016 Kia Soul

davidhood67

Feb 12, 2016

I took my Kia Sportage in for an oil change and the service folks were very nice. The service was performed well and the process was painless. Great job!

David

Feb 12, 2016

I took my Kia Sportage in for an oil change and the service folks were very nice. The service was performed well and the process was painless. Great job!

gbeals13

Feb 11, 2016

What a great experience I has this past Staurday buying my new car, Jack Price was my salesperson and e went above and beyond to help me get the best deal ever. I would recommend cominng here to but your next or first car. It would be a smart choice!

racheljadep

Feb 11, 2016

My husband and I were car shopping for me a new car. After about a weeks worth of research and shopping around, we decided to look in to a Kia Sorrento. We came in to Gay Family Kia one Saturday morning about a week before Christmas and were greeted by Christian. From the moment she introduced herself to us, we felt comfortable. She asked us exactly what we were looking for in a car and what our financial situation was. She worked with her managers and finance department, and they were able to get us EXACTLY what we were wanting AND we were in and out of there in about 2-3 hours. It was a wonderful experience and we definitely recommend Gay Family dealerships to anyone looking to purchase a new vehicle.

Kia Optima

Feb 11, 2016

What a great experience I had this last Saturday buying my new car! Jack Price was my salesman and he went above and beyond to help me get the best deal ever! I would definitely recommend coming here to buy your next car. It would be a smart choice!

racheljadep

Feb 11, 2016

My husband and I were car shopping for me a new car. After about a weeks worth of research and shopping around, we decided to look in to a Kia Sorrento. We came in to Gay Family Kia one Saturday morning about a week before Christmas and were greeted by Christian. From the moment she introduced herself to us, we felt comfortable. She asked us exactly what we were looking for in a car and what our financial situation was. She worked with her managers and finance department, and they were able to get us EXACTLY what we were wanting AND we were in and out of there in about 2-3 hours. It was a wonderful experience and we definitely recommend Gay Family dealerships to anyone looking to purchase a new vehicle.

KT58

Feb 11, 2016

I recently bought a Sportage from Gay Family Kia, and I love it! They made the process easy, answered all of our questions, and Jack made sure we were ready to leave the lot with everything we wanted!

Ruby Rodriguez

Feb 10, 2016

I had the best experience and Gay Kia! I recommend who is looking for their next vehicle to go by Gay Kia.

Mcmontoya

Feb 10, 2016

I love my 2015 KIA optima! I'm so glad I got the warranty with them. They taken really good care of you and the provide popcorn and sometimes donuts while your waiting. I like the fact they wash your car when they're done doing their maintenance job on the car! Great experience.

Shorti0917

Feb 9, 2016

I love my 2015 KIA optima! I'm so glad I got the warranty with them. They taken really good care of you and the provide popcorn and sometimes donuts while your waiting. I like the fact they wash your car when they're done doing their maintenance job on the car! Great experience.

rubyrod21

Feb 9, 2016

I purchased my 2015 Kia Soul 9 mnths ago and i have had the greatest time with it. It has been very dependable and has given me no problems. I had the easiest and fastest time purchasing it through Gay Kia. My salesman made the whole experience a breeze. I will purchase my next vehicle through them again. I recommend anyone who is looking for their next vehicle to go by Gay Kia.

Tracy1980

Feb 9, 2016

We bought our 2015 Kia Optima 7 months ago and not only did we have a great experience, we also continue to have a great experience with the service dept when we go to get our oil changed. They always make sure our tires are properly inflated and usually give it a good wash/vacuum as well. Not only that but they get it in and out without us having to wait all day!

Ruby Rodriguez

Feb 9, 2016

I purchased my 2015 Kia Soul 9 mnths ago and i have had the greatest time with it. It has been very dependable and has given me no problems. I had the easiest and fastest time purchasing it through Gay Kia. My salesman made the whole experience a breeze. I will purchase my next vehicle through them again. I recommend anyone who is looking for their next vehicle to go by Gay Kia.

TracyW1980

Feb 9, 2016

We bought our car 7 months ago and have had the oil changed a couple times since then and the Service Dept is great! They always get our car back to us cleaner and with a vacuum job too. Not only that but everybody is really friendly and even when they are super busy (like on a Saturday), it doesn't take all day to get it done!

The kristenrankin77atgmail.com

Feb 8, 2016

We just purchased our Kia Sorento last month. We went on Saturday and the weather was horrible , it was cold and raining. We had the best sales team that made sure that we could find exactly what we wanted and they ran from car to car in the cold pouring rain. The finance department was smooth and no bumps in the road. All in all we love our car and the experience.

kpadgett

Feb 8, 2016

Took my Kia Sorento in for a schedule maintenance and the service staff was courteous and helpful. I was kept informed of the service that was being performed on my vehicle and the time that it would take. The waiting area was nice and clean, there was Wi-Fi and even snacks. My service experience was great.

KT58

Feb 8, 2016

The staff at Gay Family Kia, especially Jack, was great! I was looking to buy my first new car and they were so helpful in the process; answered all of our questions, sat in the car to show us all the great features, and made sure we were ready to leave the lot with exactly what we wanted! I love my new Sportage!

RangerSwack

Feb 8, 2016

Worked with Jack Price and he was courteous and helpful.

Kristen Way

Feb 8, 2016

We had an amazing experience with an amazing sales team and finance department. I love my Kia Sorento. I would totally recommend this dealership to anyone.

catbird14

Feb 8, 2016

Took my Kia Sorento in for a schedule maintenance and the service staff was courteous and helpful. I was kept informed of the service that was being performed on my vehicle and the time that it would take. The waiting area was nice and clean, there was Wi-Fi and even snacks. My service experience was great.

KT58

Feb 8, 2016

Gay Family Kia was a great place to buy my first car! Jack was so helpful and knowledgable about each car we looked at! I love my new Sportage...Thanks, Jack!

DIANE L

Feb 5, 2016

BEST EVER CAR BUYING EXPERIENCE. WONDERFUL GROUP OF EMPLOYEES. WOULD RECOMMEND GAY FAMILY TO EVERYONE AND WILL DEFINITELY BUY FROM THEM IN THE FUTURE.

Stephanie

Feb 4, 2016

Everything went great! They are always great in service

Lawrence JT

Feb 3, 2016

When you are in the market for a car or suv go see Mr.Trevor Tran at Gay Family Auto. Mr Tran and the finance manager will do what it takes to make a win - win situation. I am very happy with the deal and the Kia Optima I got at Gay Family Auto

Lawrence Tomlinson

Feb 2, 2016

Gay family auto salesman and finance manager went out of their way to do whatever it takes to make our experience with them a win-.win situation. We are extremely pleasedwith our new Kia Optima Hybrid. Mr. Trevor Tran is the man to see whenyou are in the market for a car at Gay Family Auto!

Scast651

Feb 2, 2016

I been having my KIA for two years and I love getting my car service at the Gay Family Dickinson location. The staff are always very friendly and helpful. Yesterday Jeffrey went above and beyond to make sure my experience was great.

Stephanie

Feb 2, 2016

I been having my KIA for two years and I love getting my car service at the Gay Family Dickinson location. The staff are always very friendly and helpful. Yesterday Jeffrey went above and beyond to make sure my experience was great.

JessKia

Feb 2, 2016

Highly recommend Gay Kia. Christian was wonderful. I came here looking for a new car. I left out the dealership the same evening with a 2016 Kia Optima. I am in love with my new vehicle. They were all very helpful during my car buying experience.

Jess Kia

Feb 1, 2016

Gay Family Kia was helpful during my car buying experience. I left them with a brand new 2016 Kia Optima that same day. Christian was my salesperson and she was cool. They even have activities for the little kiddos just in case they might get a little antsy..

angie2981

Feb 1, 2016

Service team is great. They always take care of our vehicle and have it ready when promised. We will continue to use Gay Family for our vehicle services.

angie2981

Feb 1, 2016

Service team is great. They always take care of our vehicle and have it ready when promised. We will continue to use Gay Family for our vehicle services.

Mariesha

Feb 1, 2016

My new car buying experience was good. I bought a brand new Optima from Gay Family Kia. I am enjoying my new car.. I love it. I am glad that I bought my car from Gay Auto. Christian was my salesperson and she was a nice gal. She has a nice personality.

Henryrod23

Jan 28, 2016

This was my first new vehicle purchase and I had the best car buying experience. My salesman was very helpful and made the process as pleasant as possible. Will return for my future car purchase again.

Lawrence Tomlinson

Jan 27, 2016

Gay Family Auto Salesman and finance manager went out of their way to do what ever it takes to make our experience with them a win- win situation. We are extremely pleased with your new Kia Optima Hybrid. Mr. Trevor Tran is the man to see if you are in the market for a car at Gay Family Auto.

Amy Nikiel Neely

Jan 27, 2016

I give this rating because to my husband and I we always thinks it is a stressful process of buying a automobile ( we hang on to our cars for about 10 years ) but everything went smooth and convenient .

Meg G

Jan 27, 2016

Staff if very friendly and willing to work with you on pricing. Financing is an easy process as well. I will be back in the future to buy another car here.

MegGrotz

Jan 26, 2016

Great Experience and they even beat the finance rate my credit union offered me. I will definitely be back to purchase another vehicle in the future.

dianel

Jan 26, 2016

It was the easiest car buying experience i have ever had. highly recommend to anyone looking to purchase a new vehicle. would definitely buy from them in the future

carriefarrar

Jan 26, 2016

We had our new Kia serviced last week at Gay Family Auto service center bWe were extremely pleased with the awesome customer service!! We didn't have to wait to drop off or pick up our vehicle, and our vehicle had been cleaned. What more could you ask for!!

Meg Grotz

Jan 26, 2016

Great Experience. The staff was very friendly and willing to work with you on pricing. They even beat the financing rate that my credit union offered me.

DIANE L

Jan 26, 2016

have had such a hassle free car purchasing experience ever. i honestly recommend Gay FAmily Auto to anyone looking to buy a vehicle.

Carrie

Jan 26, 2016

We were extremely happy with the service we received at Gay Family Auto service deparment. We didn't have to wait to drop off or pick up our vehicle. The employees inside seemed to enjoy their jobs. We were also happy to see that our car was washed and vacuumed when we picked up.

Carrie F.

Jan 26, 2016

We had our new Kia serviced last week at Gay Family Auto. We were extremely happy with our service and the staff. Everyone was smiling and seemed to be enjoying their jobs. We were extremely surprised to see our car had been cleaned and vaccumed as well. Awesome customer service!

Notavolvo

Jan 24, 2016

I thought I was done for when my vehical started to die; right as school and a new job were about to start. Luckily those at Family Kia were generous enough to take my former ride and set me up with a new Rio.

Notavolvo

Jan 23, 2016

Once my former vehical finally gave out, I thought might never find another in time. Luckily those at Gay Family Kia were generous enough to take me in, and find me a reasonable deal on a new car. Although it was a Saturday and the place was rather busy, I was able to trade in and leave in a new car in the same day.

Leskojo

Jan 20, 2016

They took my car on time for the oil change and they were done when they said it would be ready!

Brenda E.

Jan 20, 2016

My salesman Scott Lardie is an exceptional salesman. He made my car buying experience easy..Thank you

leskojo

Jan 20, 2016

They took my car in for its's first on oil change and they were done when they said it would be ready! Thank you!

JSmith

Jan 19, 2016

Was not looking forward to having to purchase another vehicle.. But our sales rep; Amber made it painless and easy..

jlopez

Jan 19, 2016

i was so exited to finally get the car that i wanted a KIA SOUL. Thanks to TREVER, for making it happen, i walked out of GAY FAMILY KIA with my KIA SOUL.. Thank you TREVER..

jsmith1969

Jan 19, 2016

Was not looking forward to having to buy a new car... but my sales rep - Amber made it painless; was in and out in no time!

eharris

Jan 17, 2016

Service was excellent. The sales man was very patience and courtesy during my decision making. And they were able to meet by bottom line and they were the easiest dealership to work with.

A.Probst

Jan 16, 2016

We purchased a new KIA Soul+ for my daughter here and it was a great experience dealing with Christian our salesperson who was very pleasant to deal with and made it all possible. She was very knowledgeable with regard to the Soul and made us feel like family. The finance department was also fast and did not try to sell me on anything I did not ask for or want. The entire process went fast and easy. If you are in the market for a new KIA, This is the place to go! Be sure to ask for Christian to get your BEST deal and a great buying experience!

KellyA

Jan 16, 2016

today I visited and I got the best service I had ever received from here.

Jim Calvert

Jan 16, 2016

Went looking on Dec 31st, 2015 .. didn't think we would find what we came for that was until we meet Amber .. she searched their inventory and they had it ... dealing with Amber, sales & finance was a delight and easy experience .. We drove home with our new 2016 Kia Soul and couldn't be happier with both the car and the buying experience ... Thanks Amber & Gay Family Kia !!! The Calvert's

eharris

Jan 16, 2016

Service was excellent. The sales man was very patience and courtesy during my decision making. And they were able to meet by bottom line and they were the easiest dealership to work with.

happylady123

Jan 16, 2016

I visited here the other day to get my cars insurance renewed and I had received the best service, so I congratulate ya'll on making another customer satisfied

breenut56

Jan 14, 2016

My experience at Gay Family Kia was the best car buying experience I have had thanks to Scott Lardie my salesman. I would recommend this business to everyone looking for a good experience. The facility was very clean and everyone was nice. Thank you

breenut56

Jan 14, 2016

I bought a Kia Rio and it is the best car I have ever had. My salesman Scott is also exceptional.Thank you for a wonderful car buying experience

Jerry M

Jan 13, 2016

My sales associate, Trevor Tran, was extremely knowledgeable and friendly. He asked what I wanted and then provided it. The finance manager was also very helpful and explained all the details and "fine print" in the contracts. Great experience.

JerryMac

Jan 12, 2016

I've always dreaded purchasing a new car since I've not had great experiences with car dealerships; however, Gay Family KIA is the exception: my sales associate, Trevor Tran, was extremely kind, knowledgeable, and friendly without being "pushy." Even the finance guy had a great personality and explained everything to me, including options, which I could understand (not "dealer-speak"). Traded in my 2012 KIA SOUL for a 2016 model...KIA has made wonderful adjustments and improvements.

morgan.0

Jan 12, 2016

I had a great experience here. We had a wonderful salesperson, Christian, who made the car buying experience easy. She made us feel special and wasn't pushy or rude. Friendliest salesperson I've ever met! Highly recommend this dealership!

Moj

Jan 11, 2016

My salesperson was great. . Trevor took time and showed me everything I wanted to see and was not pushy .. l enjoyed talking and laughing with him. It made my buying experience truly wonderful. .

DAYNALOO

Jan 11, 2016

GREAT DEALERSHIP AND A VERY FRIENDLY AND HELPFUL STAFF ! FASTEST CAR BUYING EXPERIENCE EVER. I WOULD DEFIANTLY RECOMMEND GAY FAMILY KIA TO ANYONE LOOKING TO PURCHASE A NEW CAR

Jim Calvert

Jan 10, 2016

WOW what a great experience we had buying our new 2016 Kia Soul on Dec 31st, 2025 .. Amber along with the help of Daniel & Theo (in financing) we got the car we wanted, the price and monthly payment we wanted...and even got a picture with the Kia Hamsters :-) ... Have to say this was one of the best car buying experiences I've had the pleasure of dealing with ....Thanks Amber and Gay Family Kia, looking forward to our next buying experience.. The Calvert's

A Probst

Jan 10, 2016

I cannot say enough about the wonderful customer service and attention we received from Christian. From making the deal happen to delivery of the car with a bow on it for Christmas, it was amazing! I would recommend you call or stop and see Christian at Gay Family KIA if you are in the market to buy a car! My daughter absolutely LOVES her 2016 KIA Soul+ in the new Caribbean Blue! Great people and great service is what makes buying a car a better experience!

A Probst

Jan 9, 2016

We just bought our first Kia Soul+ in Caribbean Blue and my daughter LOVES it! Christian was a GREAT sales person and made the deal happen for us. We bought it just before Christmas and she even had a BIG red bow on the hood when we pulled in to pick it up! It was a pleasant buying experience and I would not hesitate buying another car from Family Kia.

Jim C.

Jan 8, 2016

Had one of the most awesome buying experiences in mu man years of buying vehicles .. Gay Family Kia salesperson Amber was very professional in helping us find the auto of choice 2016 Kia Soul .. With the help from Amber, Daniel (sales mgr.) and Theo (financing) we drove home to the delight of our 18 year old daughter with our new 2016 Kia soul ... The whole experience took less than 3 hours from start to finish ... Thanks Amber for all your help !!! The Calvert's

JSmith46

Jan 8, 2016

Dreaded having to buy a new and deal with all the hassles with the sales reps, down payments and financing; but Gay KIA made it painless; so did my sales rep Amber.. She was great to work with; we were in an out within 3 hours... and I now have a new 2016 KIA Seoul! Julie Smith

Jim Calvert

Jan 8, 2016

Just an overall awesome experience buying our new 2016 Kia Soul .. Our sales person Amber was very attentive to our needs and worked diligently with sales in helping to get the price and needs that we wanted, Daniel (Sales Mgr.) explained all our options in buying, financing, and overall dollar amounts, and Theo in finance made the buying experience that much more pleasant with all the paperwork and final details .. Gay Family Kia is the place to buy !!!! :-) The Calvert's

Jim C.

Jan 8, 2016

Dec 31st 2015 we shopped Gay Family Kia for our 2016 Kia Soul, met Amber who found the car we wanted, sales & financing got the numbers we knew we wanted going .. Great bunch of folks here and Amber was a delight to work with ..Thanks Gay Family Kia The Calvert Family

ponpon91

Jan 6, 2016

I chose to come to Gay Family KIA because my mother bought her Kia Soul here and got a great deal. When I showed up I was planning on leasing a car but Trevor helped me to understand that buying a car would be a better deal for me in the long run. Great service and great help. I highly recommend coming here and asking for Trevor Tran!

SRMaxwell

Jan 4, 2016

It was extremely fast and painless. We arrived to look at cars around 5 pm, and by 7 pm we had been approved and were on our way, the owners of a new Sportage.

srmax

Jan 4, 2016

I went to Gay Kia on a busy December day, lots of people were trying to get their end of the year purchase. I was helped right away. Sales rep, Jack Price, was very knowledgeable and thorough. He helped me to see all the features of the Sportage and my options for financing. The whole process was extremely fast and painless!

Lori Lozano

Jan 4, 2016

I looooovvveeee my salesmen Scott and Armando they helped me get into my 2016 Kia Soul with no hassle !!!! If your trying to get into a new car definitely speak with them. I felt like they were my family the way they treated me!!!

Lori Lozano

Jan 3, 2016

Love my new Kia !!!! Armando and Scott sure knew how to hook it up! Love my payments and better yet love the service there they treated me like family!

pam m soul sister

Jan 3, 2016

pleasant experience with Trevor, he located what I wanted and made the deal.

Bluetygress

Jan 2, 2016

The service department at Gay Family Kia is awesome! The staff is friendly and helpful. Never have problems when I take my Kia I'm for service. Thanks for all the work you do.

soulsister

Jan 2, 2016

pleasant experience with purchasing new car from Trevor, he found the soul I wanted and we made the deal. Thanks again for all your help

KatieP

Jan 1, 2016

Quick and easy buying process. Love my service package and don't hesitate to bring my car in, never been longer than a hour. recommend to all my family and friends.

Cuauh Garcia

Jan 1, 2016

On the 31st of December I went to Gay Family Kia to check on an internet offer for a discounted Forte, and what I found was an exceptional buying experience at the dealership.I was attended by Christian Pruitt who really put an extra effort to help me get a great deal. Wonderful person!!The sales manager also did very very well at finding the right financing terms for me.I am completely satisfied with the service and happy with my new red Forte EX!A big Thank you!! ...to all the people who participated on the process of my purchase.

kp27

Jan 1, 2016

I had a great experience buying a car at Gay Family Kia. I love my service package, my car has never been in a service appt longer than a hour. I recommend to all my family and friends.

Vere1977

Dec 30, 2015

Great service friendly sales rep!! I would definely recommend this dealer to my friends and family for their car needs !!! Thanks

verenice haro

Dec 30, 2015

great service overall 100% satisfied. sales person was helpful and nice. i recommend this dealership to anyone thats looking for a great deal and great service overall.

mjsweston

Dec 28, 2015

I love my new 2016 Kia Sportage from Gay Family Kia. It was a wonderful experience. The fastest I've ever gotten through finance I was in and out within an hour.

Thena

Dec 27, 2015

I met with Amber for about 30 minutes on a Friday morning, she was very professional and accommodating, as I was on my way to work. Drove the car I wanted, as had done my research prior to arrival. I came back after work, signed the paper work and was off sporting my brand new Alien Green Kia Soul with manual transmission. I love the car and the treatment I received by all I encountered at the dealership.

Jessica Aguirre

Dec 27, 2015

Trevor Tran is the absolute best salesman ever. he was so helpful in choosing the right car for me. he actually listened and told me all of my options clearly and made me feel like a valued customer and a friend.

Thena

Dec 27, 2015

this is my 5th brand new vehicle, I will not buy anywhere else!! Amber was the best sales person I have ever encountered. If anyone asks about my car, my answer will be Gay Family and call Amber.

Eddie Joe Salinas

Dec 26, 2015

Amber went above and beyond in helping me with my car, she even helped me set up my blue tooth.

Jessica Aguirre

Dec 26, 2015

Trevor Tran is the absolute best salesman ever. he was so helpful in choosing the right car for me. he actually listened and told me all of my options clearly and made me feel like a valued customer and a friend.

EJ22

Dec 24, 2015

Amber went above and beyond in helping me buy my car, I would recommend her to anyone ! All the employees were very helpful with my car purchase.

BILLY G 459

Dec 21, 2015

YOUR DEALERSHIP WAS VERY HELPFUL IN MY LEASE PURCHASE OF A A2015 KIA SOUL. KYLAN ANDERSON WAS A SUPER SALESPERSON. NO HASSEL AND COMPLETED THE LEASE IN NO TIME.

THERESA HOUSTON

Dec 21, 2015

The people at this dealer ship are amazing, I had the best service in the world. Every person at this dealership are super nice and super friendly.

THERESAELEE

Dec 21, 2015

The people at this dealer ship are amazing, I had the best service in the world. Every person at this dealership are super nice and super friendly.

Vere1977

Dec 21, 2015

Great service !!!the lady was very informative !!!we are glad we got out new car at gay kia !!!! Happy client !!!i will recommend it to my friends

theresaelee

Dec 21, 2015

The people at this dealer ship are amazing, I had the best service in the world. Every person at this dealership are super nice and super friendly.

Steven S.

Dec 20, 2015

First of all I was pre approved for a loan through Capital One. So I went in to pick out the car that Capital One and Kia's website said that I could afford which was an Kia Sportage 2015 and my payments would have been under $350 a month. But, when I got there you can't get those prices they are advertising unless you do "kia financing, and are a veteran, and have a bachelors degree etc. Anyways they seemed pretty certain that they can get me a better deal then what capital one could. So they ran my credit, played all the silly games they always play. Needless to say I didn't get out of there with the car I wanted nor the payments I wanted. I ended up with a Kia Optima 2015 that was a loaner car that has a little under 5,000 miles on it a small crack in the windshield, and a car that pulled a little to the right as I drove. I am fine with the car is the nice car, I mentioned it to the sales person and their staff about my small issue and the only thing they fixed was my tire. Then they ask you to fill out these five online reviews so that they can look good and as a token of appreciation they will give you for $25 Walmart gift cards.Well I did all those and it takes a very long time for all them reviews to post to the websites so you can prove to them that you did it to get your gift cards. Well, I have been thinking to myself maybe I would rather share my story instead get my $100 gift card. I'm not going to lie about my experience to make them look good, then have to wait forever to get a little reward.-Steven Sinclair

Denis

Dec 19, 2015

Christmas Present for my daughter. You get a lot of bank for the buck in a Kia. Excellent Safety features.

Sparkles Jones

Dec 19, 2015

Great car buying process! Bought a Kia Soul here October 2015 from Daniel Schatte. Everyone was very friendly and helped with all of our questions. Process took about 4-5 hours which is pretty quick considering the last time we bought a car. Had a few issues but they were able to work with us to get us the car we wanted.

Steven Sinclair

Dec 19, 2015

First of all I was pre approved for a loan through Capital One. So I went in to pick out the car that Capital One and Kia's website said that I could afford which was an Kia Sportage 2015 and my payments would have been under $350 a month. But, when I got there you can't get those prices they are advertising unless you do "kia financing, and are a veteran, and have a bachelors degree etc. Anyways they seemed pretty certain that they can get me a better deal then what capital one could. So they ran my credit, played all the silly games they always play. Needless to say I didn't get out of there with the car I wanted nor the payments I wanted. I ended up with a Kia Optima 2015 that was a loaner car that has a little under 5,000 miles on it a small crack in the windshield, and a car that pulled a little to the right as I drove. I am fine with the car is the nice car, I mentioned it to the sales person and their staff about my small issue and the only thing they fixed was my tire. Then they ask you to fill out these five online reviews so that they can look good and as a token of appreciation they will give you for $25 Walmart gift cards.Well I did all those and it takes a very long time for all them reviews to post to the websites so you can prove to them that you did it to get your gift cards. Well, I have been thinking to myself maybe I would rather share my story instead get my $100 gift card. I'm not going to lie about my experience to make them look good, then have to wait forever to get a little reward.-Steven Sinclair

sparklesjones

Dec 19, 2015

Great car buying process! Bought a Kia Soul here October 2015 from Daniel Schatte. Everyone was very friendly and helped with all of our questions. Process took about 4-5 hours which is pretty quick considering the last time we bought a car. Had a few issues but they were able to work with us to get us the car we wanted.

BArnoldOptima

Dec 18, 2015

Went in to trade in my 2013 Kia Forte and walked away with a Kia Optima Hybrid! Very professional staff. Jack Maclaren was my dealer and Daniel was the Sales manager on the transaction and both helped and explained everything throughout the whole process. Theo our Finance manger was very professional and helped to answer any question we had.This is the 5th Kia I have bought here and each time it was a easy process and there was not any pressure each time we have worked with them.

Kaylove

Dec 18, 2015

Love this service place and the people here are great. They provided us donuts, and they were quick to help me with my window. I didn't have to wait a long time they provide free waters and always keep me updated

barnoldoptima

Dec 18, 2015

Excellent service once again! I have now bought 5 Kia from Gay Family Kia. I was looking to get another Forte but Daniel ended up helping me get into a Hybrid Optima! Total professionalism expressed by the entire team. Theo in finance remembered us from before so the whole process went smoothly. Thank you to all who helped me get this awesome car!

abcdefg

Dec 18, 2015

I had a wonderful experience here, great customer service! Very friendly and professional. Never pushy, very informative and made you feel comfortable, Five star service!

Sam

Dec 17, 2015

The seller Jack helped a whole bunch with explaining the car features. He was really helpful and friendly towards us I would recommend asking for him when you go in!

Billyg1234

Dec 17, 2015

Purchased a new 2015 Kia Soul for my wife. No high pressure and easy to deal with. Kilan was very helpful and easy to work with.

Debi4455

Dec 16, 2015

You walk in and you feel at home, you are not a number , they are very knowledgeable and always helping with a smile. I get phone calls from my salesman and just received a Christmas card too

fishing101

Dec 16, 2015

Service dept. Was very helpful, affordable, and friendly, this was my first positive service experience in history!! I will be back again when service is needed

Paul Soto

Dec 15, 2015

We walked in and got help immediately staff worked in a timely manner.Got exactly what we wanted the lady was on point with everything. Pricing was fairly descent. Made sure we got exactly what we wanted.The lady was amazing.Will always purchase our vehicles from here and recommend to all family and friends.

Brenda B

Dec 15, 2015

spent my Friday evening shopping for my sons car. Amber and Daniel were soooo helpful. This is my second Kia that i have from there and will continue to shop there!!

Brenda Beltran

Dec 15, 2015

Spent my Friday evening trying to pick the right car for my son!!! Big thanks to Amber who was so patient and nice and went above and beyond to get what I wanted!!

Dana Scully

Dec 15, 2015

Got my first car here, it was a smooth, painless process. Literally everyone that worked there was friendly and helpful, and the dealership itself was very nice and accommodating. Test drove and bought a car, and got to drive it home that same day.

Paul_Soto2015

Dec 15, 2015

We walked in and got help immediately staff worked in a timely manner.Got exactly what we wanted the lady was on point with everything. Pricing was fairly descent. Made sure we got exactly what we wanted.The lady was amazing.Will always purchase our vehicles from here and recommend to all family and friends.

Brenda

Dec 15, 2015

I loved my Kia Forte that i purchaseed from her somuch that i went back and bought another Kia for my son. The service was excellent and everyone worked so hard at trying to get me what i wanted. AND I GOT IT!!

Jose

Dec 14, 2015

Had a great experience Trevor Tran was very helpful in getting me what I asked for.

Dana Scully

Dec 14, 2015

After accompanying other people when buying cars for them, I was surprised at how easily I was able to get one here, for myself. Picked out a car, test drove it, bought it, and drove it home all that same day, which was very convenient. All of the workers were nice, even the ones who weren't directly helping me. The whole process was very easy and I would definitely recommend this to a friend.

Sammyvalerie

Dec 14, 2015

The seller Jack helped a whole bunch with explaining the car features. He was really helpful and friendly towards us I would recommend asking for him when you go in!

BARCELO21

Dec 14, 2015

Had a great experience in getting a quick oil change at Gay Family Kia. We have getting an oil change under our warranty and it was really easy to make an appointment for my new Sorento. Took in my two young daughters and they were entertained by donuts and puzzles. Everyone was really friendly and Jeffrey was accurate on the time it would take to get my oil changed. I left in a clean and vacuumed car which was awesome!

jlbautista76

Dec 13, 2015

I went to this dealer shopping for a new car. Trevor Tran was very helpful in getting me exactly what I wanted. I am very satisfied with the service provided.

Jim rockhound

Dec 12, 2015

I WALKED IN TO SEE THE NEW KIA SOUL. CHRISTIAN PRUITT MET ME JUST INSIDE THE DOOR. SHE WAS VERY KNOWLEGABLE OF WHAT I WAS INTERESTED IN AND TOOK ME FOR A TEST DRIVE SHOWING ME ALL THE FEATURES OF THE CAR. SHE DID NOT TRY TO PRESSURE ME INTO SOMETHING I DID NOT WANT OR NEED. I AM PLEASED WITH MY NEW CAR AND THE DEAL I GOT.

N Thomas

Dec 11, 2015

My car was serviced promptly. The service department is clean and welcoming. I also like that they clean your car at each service appointment, which I really appreciate!!!

jim

Dec 11, 2015

I WENT IN JUST TO LOOK AROUND AT THE KIA SOUL. CHRISTIAN PRUITT MET ME AT THE DOOR AND TREATED ME WITH KNOWLEDGE AND EFICIANCY. I AM NEW THE POUD OWNER OF A NEW KIA SOUL. SHE WAS A PLEASURE TO DEAL WITH AND REALY KNEW THE CAR AND I AM VERY PLEASED.

N_Thomas

Dec 11, 2015

My car was serviced promptly. The service department is clean and welcoming. I also like that they clean your car at each service appointment, which I really appreciate!!!

megannpou

Dec 10, 2015

We had a great experience buying our first new car! We came in expecting to just look around and leave while we were shopping for a new car, but wound up staying and enjoying our purchase! A month later, it was still worth it to just purchase a new car instead of another used one.

Justin goings

Dec 9, 2015

Don in the service department was great!! Kept me informed throughout the repairs and very helpful!

tkkrenek

Dec 9, 2015

I had a wonderful experience with Gay Family Kia. Rick and Jack helped me purchase my dream car and were very helpful in the process. Thanks for everything I love my Kia Optima EX.

jwhatley

Dec 8, 2015

Went in thinking I was just going to rest drive, but I fell in love with my vehicle and my sales rep Scott was bale to help me with all my questions.

kmae0908

Dec 8, 2015

I'm very happy with how everything was handled. I will come here for my next vehicle. I love the free oil changes and all the other perks

fontelroy402

Dec 8, 2015

Thanks to Amber and Scott I drove off the lot in just over 3 hrs in my beautiful new Kia Sorento. They were very patient and understanding with my requests/wants. This was the first car buying experience that I was not completely exhausted from due to haggeling. I would recommend THIS dealership to my friends. Thanks Gay Kia!!

Ebelin Rubio

Dec 7, 2015

Amazing customer service. They were very patient with me even after helping me for 6 hours! Definitely will be recommending family and friends to go there.

CheChee

Dec 7, 2015

Thanks to Amber and Scott I drove off the lot in just over 3hrs with my shiny new Kia Sorento. They were very understanding and patient with all of my requests/wants. I will recommend THIS Kia dealership to my friends. Thanks for helping me get my new ride!!

David G.

Dec 7, 2015

Talked to a number of KIA Soul owners and all gave me a positive review of their cars. I went to Gay Family KIA in Dickinson, TX and about 3 hours later I drove out with my new car. My wife and I are ready for a road trip.

Steven Sinclair

Dec 6, 2015

Just purchased a 2015 Optima. Everyone there seems nice and very positive, Daniel and his assistant were very nice, got a fair price. Will do business again with this company in the future.

Steven Sinclair

Dec 6, 2015

Got a 2015 Kia Optima. Had a good experience, Daniel and staff were very friendly. Will do business with again in the future. Steven Sinclair

susieg1961

Dec 5, 2015

I had the best car buying experience ever with the help of Daniel and Christian. They were very sensitive to our situation and came up with a deal that we could live with. I appreciate their efficiency in expediting the sale under 3 hours and made sure everything was the way I wanted it. So I am the proud owner of a 2016 Kia Soul that we took right off the showroom floor!

Clear Falls HS dad

Dec 5, 2015

We were going to get a car for our daughter, but enjoyed the experience so much that we also bought one for ourselves, also. I shopped another dealership and the price was almost the same, but the thing that won us over was the pleasant attitude of the saleswoman and managers. Even the finance guy was helpful and not trying to oversell us things.

susieg1961

Dec 5, 2015

Had a great experience with Christian and Daniel. They were very helpful and forth right to my situation. Daniel went out of his way to see that I received the best deal on my new Kia Soul! Christian as a awesome sales woman who was very efficient in expediting our sale. I think that was record sales deal and under 3 hours!

cortneyframe

Dec 5, 2015

Gay Family Kia did everything they could to try to fix my issue. They were unable to in the end, but the customer service was fantastic.

mm1904

Dec 5, 2015

Never pressured me into their deal, and made the experience very comfortable. I would definitely recommend this dealership when you're looking for your KIA.

New Kia souls (two) owner

Dec 4, 2015

My wife and I were looking for a car for our daugher. We found one and then began to consider the idea of replacing our oldest car, too. They gave us a great deal on both cars and also a more than fair trade-in allowance. I highly recommend this dealership.

Heather Moore

Dec 3, 2015

I went to the service department for my second service on my car and was treated very nicely.

Marc B.

Dec 3, 2015

Visits to the Service Dept are always simple. I usually call in to make an appointment and every time they are able to offer me a time that day.

Adonna B

Dec 3, 2015

Great experience! Very happy with my new KIA Sportage! Thanks for making it a good day!

aellis409

Dec 3, 2015

We love our new 2015 Kia Soul and 2015 Kia Optima. Our salesman was Donnie and he was so helpful and made me feel very comfortable and good about my purchases. I feel very blessed to have two awesome vehicles from Gay Kia. The Services Department is very good and fast, no long waits at all they will even make you some coffee. I really like the fact you can schedule you appointment online. Very clean dealership all around the property, with very good selections of vehicles. I plan on coming back to GAY KIA again in the future.

cmonroe1983

Dec 3, 2015

I had the best experience at Gay Family Auto! All the people were so friendly and my salesman was awesome helping me find the perfect vehicle! Thank you Gay Family Auto!

Heather Moore

Dec 3, 2015

I was treated very kindly again at this service department. They also wash your car after they service it and I really appreciate that! Thanks

Jewels

Dec 3, 2015

I have purchased many family cars from Gay Family Auto. They are always so helpful and caring. The service department is outstanding and always have my car ready when promised.

mbush78

Dec 2, 2015

Visits to the Service Dept are always simple. I usually call in to make an appointment and every time they are able to offer a time that day.

amierae75

Dec 2, 2015

Gay Family Kia made buying a car very easy!! My husband test drove the car, worked out the payments, and all I had to do was go in and sign the paperwork. It was easy, organized, and fast. Everyone was very friendly.

Marc Bush

Dec 2, 2015

Visits to the Service Dept are always simple. I usually call in to make an appointment and every time they are able to offer a time that day.

leblancaa

Dec 1, 2015

We love this place, I googled it to find a KIA dealer and was extremely blessed to find the GAY Family!! Thank you for being so friendly and helpful! They made us feel so welcomed, we will be back!!!

oldguy

Dec 1, 2015

I found Gay KIA to be easy to work with and they went the extra mile to accommodate me. Jack Mcclaren was very helpful and explained each step of the car purchase thoroughly.

Adonna B

Nov 30, 2015

We recently purchased a KIA Sportage from this dealership and they made it a great experience. Amber in particular was amazing every time we went to look at the car and went over a lot of information with us before we left. Amazing!

DinaGs

Nov 30, 2015

They were professional and friendly. They listened to what we needed and the financial adviser even got very upset when someone barged into his office. He was very upset and said "sorry about the interruption" multiple times. They work hard to earn your service!

Adonna B

Nov 30, 2015

Great experience buying a new car this past weekend.. Things went pretty smooth and they were very accommodating. Fabulous people and great to work with!

DinaGs

Nov 30, 2015

They were very friendly and worked hard to accommodate my needs! They took their time in exploring all options and it was well worth our trip.

Deyanira

Nov 30, 2015

The customer services was awesome. They found the perfect car for me and the price was perfect. They are also friendly and they took their time to attend my wishes.

Kbrooks08

Nov 27, 2015

The Gay Family Kia made buying my new car a great experience and worth the hour drive. They were friendly, helpful and allowed us to use up their time even after they were closed. I was just coming in to look and test drive and walked out with Kia Soul keys in hand. I would definitely recommend anyone to buy their Kia's from here!

SPJAMES

Nov 26, 2015

Due to a tire blowout, my suspension on my vehicle had a few issues. I wouldn't trust any other dealer with my car. Don has always taken great care of me and any vehicle that I've driven. There was also body damage due to the same blowout. Sean is amazing. Both he and Don kept me in the know the entire time. I appreciate this. Why? Even though work is hectic and seems to be never ending, Don and Sean made me feel as if I were the most important part of their job. Thanks guys!

cwiggins

Nov 24, 2015

Sophie and Bear are correct. Why shop anywhere else? Traded in my vehicle to buy 2 vehicles. I purchased a Soul for my daughter and Sorento for myself. Scott Lardie went the extra mile to search inventory and bring vehicles up to us for test drives. He was patient and professional and willing to find the vehicles that met our needs. The entire sales staff works together and cater to each other's guests. The sales manager, finance manager and sales staff were great. They made buying a car fun. No need to shop anywhere else when you can have fun and buy a car with a great warranty and tons of options for far less than any other dealer will provide. Love Gay Family Kia!!!!!!

Renee K.

Nov 23, 2015

I went there with my family to purchase a vehicle. The experience was a positive one to say the least. Our salesmen were knowledgeable and helpful. They also worked with us on pricing so that we got the deal we wanted.

Gary S

Nov 21, 2015

All the staff were very friendly and helpful. The sales process went quickly after a test drive, and within no time at all we drove off in our new Sportage. I would highly recommend coming here first if you are looking for a new Kia. Jack Price was our salesman, and he was very helpful and honest.

lanie5456

Nov 21, 2015

My car was flooded and I had a Kia Soul for a rental and I really liked it so I found Gay Kia from a google search and compared their prices with other dealers. My husband and I were very apprehensive because we had never bought a new car and wanted to make sure we were getting a fair deal. The manager and Jack walked us through the process and explained everything; thank you for your patience!

Trent

Nov 17, 2015

They gave me such a great deal on a 2015 Kia Optima. I would recommend to anyone because of the experience I had here it was great

Guadalupe Rodriguez

Nov 16, 2015

Rick , Trevor and the rest of the Kia family were so helpful with making our buying process as painless as possible. There was no pressure and they assisted us with getting the car that we wanted at the price we could afford!

AB2008

Nov 16, 2015

I would highly recommend the service department! I went in uneasy about the repairs ahead but was quickly reassured it would get taken care of and fixed right, when I picked my car up not only was it a quick turnaround, but my car was spotless! Definitely great customer service!!!

Guadalupe Rodriguez

Nov 15, 2015

Trevor, Rick and the rest of the Kia family were so helpful in assisting us get the car that we wanted at the price we could afford. Definitely recommend if you're in the market for a new vehicle!

Clare

Nov 14, 2015

Great dealership! Would definitely go back. They treated me as family from the time I walked in. They answered all my questions and made it a breeze.

mchauser

Nov 14, 2015

I just bought a brand new Kia Sorento. I had a great sales team who treated me like family. I would recommend this place if you are looking for a new car! Great place!

DavidHood

Nov 13, 2015

I took my car in for an oil change and the service was done quickly. The staff were very friendly and they even vacuumed out my floor mats. I would definitely recommend them for your Kia service needs.

dhood

Nov 11, 2015

I took my Sportage in for an oil change. It was completed quickly and the staff were friendly. They even vacuumed my floor mats! I would definitely recommend them.

laurengraves89

Nov 11, 2015

The guys really took care of me! I wasn't the easiest person to deal with and they took it in stride! :) I thoroughly appreciate the fantastic customer service! (And the cupcake)

Lauren Graves

Nov 10, 2015

I absolutely loved the splendid customer service experience! The guys took great care of me!

Chelle

Nov 10, 2015

I went to Gay Family Kia to purchase my 2015 Kia Optima after getting the run around at a different Kia dealership. I am so happy that I did. Trevor listened to my desire to maintain a certain budget and price range and succeeded in keeping me there. Daniel also offered a lease option which I hadn't thought of previously. I like that both Trevor and Daniel took the time to explain and offer options that I had not considered instead of just giving me a sales pitch to get me out the door. Great job guys! I absolutely love my Kia Optima. I would definitely recommend Gay Family Kia.

CarrieFarrar

Nov 9, 2015

We had a great experience purchasing our new vehicle last week. I went in after work with my two children, and they were very attentive to our needs. I was extremely happy that we drove off with our new car that evening. I never felt hassled or rushed to make a decision. They made the experience enjoyable, and I would recommend this dealership to my friends and family.

TammyH

Nov 8, 2015

A great experience. We arrived about 15 minutes before closing time but Amber was happy to take us on a test drive. Feel in love with my red Kia Soul! We made the deal and I drove out with my new car. You should give them a visit.

sheli615

Nov 7, 2015

this is my 2nd vehicle to purchase from Gay Family Kia and it is always a great experience. Trevor and Daniel were fantastic! Daniel worked hard to get my payments where I needed them.

Lovemysoul

Nov 7, 2015

Great dealership. I got there about 15 minutes before they closed. Amber was great and I left with my new red Soul! Check them out!

sheli615

Nov 7, 2015

This is my 2nd vehicle to purchase from Gay Family Kia, and it's always a great experience. Trevor and Daniel were fantastic! Daniel worked hard to get my payments exactly where I needed them.

Carrie Farrar

Nov 6, 2015

We had the best car buying experience this week at Gay Family KIA! They had great customer service. We received a great deal and was never hassled. I would recommend this dealership to anybody looking to purchase a vehicle!

Gary S.

Nov 6, 2015

I was greeted upon my arrival by salesman Jack Price, went to view and drive the Sportage I was interested in, worked a deal I was happy with, and was headed home in under 3 hours!

carriefarrar

Nov 6, 2015

We had the best experience purchasing our new KIA this week. I received a great deal and never felt hassled. They were wonderful with our 2 young children as well. I would recommend them to anybody who is looking for great customer service and the best deals.

Leslie M

Nov 5, 2015

Got a better deal on a new Kia Soul at Gay Family than I did on my used Kia Soul trade in that I only had for 5 months. Great experience overall. Happy with financing. Jack Mclauren was awesome to work with. No regrets.

Leslie M

Nov 5, 2015

Good price. Happy with the overall experience. Love my car! Jack, Dylan, and Theo stayed late to help answer all questions and concerns. Would buy there again.

KiaFan

Nov 3, 2015

Were easy to deal with and willing to answer any question I had.

Marcus Giusti

Nov 1, 2015

Very friendly service and a great price on our 2015 Kia Soul.

Trent

Oct 30, 2015

Got a 2015 Kia Optima from them on a lease ! What a great deal they gave me and worked with me until the deal worked for me and not them. Thanks again

Pam N

Oct 30, 2015

Great dealership!! Family owned and local. I was looking for a used car and found the perfect one here. I love my Kia Spectra!! My sales representative, Danny Hill is very professional and courteous. I highly recommend this dealership to everyone!! I plan on shopping here the next time I need a vehicle !!

Trent

Oct 30, 2015

Bought a 2015 Kia Optima and they gave me a great deal. Go here for your Kia needs . They will take great care of you and listen to what you want.

Natalie D.

Oct 28, 2015

We went in only looking to test drive a vehicle and ended up leaving the same day with a new Kia Rio. Service was excellent and the price was amazing for everything we got with it. I would highly recommend Gay Family Kia to anyone looking to get a good deal on a car.

Pam Nix

Oct 28, 2015

This dealership, Gay Family Auto, is by far the best dealership in the area. I highly recommend that everyone needs to check them out. My sales representative Danny Hill made sure I recived the best deal. I plan on buying all my cars from them

Donna

Oct 28, 2015

I would recommend anyone to buy from Gay Family Kia. Nice clean facility and friendly staff. Don't waste another minute go see what they have to offer. ?

Pam Nix

Oct 28, 2015

I bought a used Kia Sorento from Gay Family Auto. These people here are awesome. My sales rep went out of his way to see that we received a great deal. I HIGHLY RECOMMEND that everyone go check out Gay Family Auto

Yuni

Oct 26, 2015

I bought 2016 Kia Sorento L in 10-Oct-2015. It was an enjoyable experience with Kilan Anderson. He is internet sales manager. He understands what I need and do his best. All deals are very straight forward and no hidden surprises.

melissamsims1213

Oct 26, 2015

I went to Gay Family Kia and saw Scott Lardie and Eddie Silva. They found me the cutest KIA Soul that fit perfectly in my price range and had everything and more than I expected in a car. there attention and great customer service will have been coming back! Thank you Scott and Eddie!

melissamsims1213

Oct 26, 2015

I went to Gay Family Kia and saw Scott Lardie and Eddie Silva. They rock! They found me the cutest KIA Soul that fit perfectly in my price range and had everything and more than I expected in a car. Thank you to Scott and Eddie!!! You have a loyal customer for life!

Natalie D.

Oct 24, 2015

We went looking only to test drive a vehicle, and ended up leaving with a car because the deal and service was so great. I would highly recommend anyone looking for a vehicle to go to Gay Family Kia.

kiareview

Oct 24, 2015

We went looking only to test drive a vehicle, and ended up leaving with a car because the deal and service was so great. I would highly recommend anyone looking for a vehicle to go to Gay Family Kia.

luckykia

Oct 22, 2015

I LOVE MY KIA SOUL!!!!! This was the best buying experience I've ever had! I was met as I drove up by Dylan Easter. He was so courteous & professional. He showed me only what I requested & didn't try to sway me into something I didn't want. It was all about me!! He is extremely knowledgeable! I never felt pressured in purchasing my car. We drove it & I was hooked!! I am elated with the financing!! Thank you Manager Ryan & the King of Finance Theo!! Love this dealership! I have already told my friends & family about Gay Family Kia! Keep up the great work everyone!

dlamar1969

Oct 21, 2015

Recently bought a car for my daughter and the experience we had at Gay Kia was awesome. Kilan was our salesperson and he was a joy to work with during the process. Recommend this dealership.

Penerox71

Oct 21, 2015

I live out of town and the transaction was waiting to be completed and the sales associates were courteous and friendly. I have purchased other vehicles here and will continue to do so.

dlamar1969

Oct 21, 2015

Recently bought a car for my daughter and the experience we had at Gay Kia was awesome. Kilan was our salesperson and he was a joy to work with during the process. Recommend this dealership.

SUZANNE / KATIE

Oct 20, 2015

MY DAUGHTER BOUGHT HER FIRST CAR AND RICK WENT OUT OF HIS WAY TO MAKE THIS A SPECIAL BUT QUICK EXPERIENCE FOR KATIE. SHE WAS THRILLED AND ALSO LEARNED ALOT ABOUT WHAT IT TAKES TO BUY A NEW CAR. THEY WERE AWESOME !!!!

Kia Carol

Oct 19, 2015

I LOVE MY KIA SOUL!!!!! This was the best buying experience I've ever had! I was met as I drove up by Dylan Easter. He was so courteous & professional. He showed me only what I requested & didn't try to sway me into something I didn't want. It was all about me!! He is extremely knowledgeable! I never felt pressured in purchasing my car. We drove it & I was hooked!! I am elated with the financing!! Thank you Manager Ryan & the King of Finance Theo!! Love this dealership! I have already told my friends & family about Gay Family Kia! Keep up the great work everyone!

Heather

Oct 19, 2015

What a great organization! Everyone was so professional!

bsyuni

Oct 19, 2015

I have a decent deal on my recent purchase in Gay Family Kia. It was one week ago. Buying a new car is not an alway exciting moment for everyone because you heard lots of frustrated story with a bad car dealers. I had a good experience with Kilan Anderson. He is internet sales manager. I arrived Gay Family Kia when the dealership starts open. He is waiting for me without any waitings. This dealership's office is open space so that it does not feel small space. However, I realized that they try to optimize their space using and it cost down running their dealership in making a good business case. Their inventory is enormous so that you have plenty of choices. Kilan Anderson is a responsible business man. I can see how he can negotiate with me and handle his boss so that my purchase was extremely smooth. The final door out price is amazing as well. If you are looking for a new car, I highly recommend Kilan Anderson in Gay Family Kia.

bsyuni

Oct 18, 2015

I have a decent deal on my recent purchase in Gay Family Kia. It was one week ago. Buying a new car is not an alway exciting moment for everyone because you heard lots of frustrated story with a bad car dealers. I had a good experience with Kilan Anderson. He is internet sales manager. I arrived Gay Family Kia when the dealership starts open. He is waiting for me without any waitings. This dealership's office is open space so that it does not feel small space. However, I realized that they try to optimize their space using and it cost down running their dealership in making a good business case. Their inventory is enormous so that you have plenty of choices. Kilan Anderson is a responsible business man. I can see how he can negotiate with me and handle his boss so that my purchase was extremely smooth. The final door out price is amazing as well. If you are looking for a new car, I highly recommend Kilan Anderson in Gay Family Kia.

bsyuni

Oct 18, 2015

I have a decent deal on my recent purchase in Gay Family Kia.It was one week ago.Buying a new car is not an alway exciting moment for everyone because you heard lots of frustrated story with a bad car dealers.I had a good experience with Kilan Anderson. He is internet sales manager.I arrived Gay Family Kia when the dealership starts open. He is waiting for me without any waitings. This dealership's office is open space so that it does not feel small space. However, I realized that they try to optimize their space using and it cost down running their dealership in making a good business case.Their inventory is enormous so that you have plenty of choices.Kilan Anderson is a responsible business man. I can see how he can negotiate with me and handle his boss so that my purchase was extremely smooth. The final door out price is amazing as well.If you are looking for a new car, I highly recommend Kilan Anderson in Gay Family Kia.

Carol

Oct 17, 2015

This dealership is over-the-top! I was greeted as I drove up. Dylan Easter has a fantastic attitude & is very professional. He took the time to answer all of my questions & show every car & wanted to see. He fully explained all of the financing issues & options, along with Mgr Ryan. Then I was elatedly surprised when Theo in Finance Dept completed the financing!!!! Everyone here is top-knotch & I have already told my friends & family about Gay Family Kia. Keep up the great work team!!

mflacke

Oct 17, 2015

I am very pleased with the Gay Family Kia dealership. It was pouring down rain the day I went in to look at the car I knew I wanted. They went above and beyond to help me get into the car despite the weather conditions outside. The service was quick and I did not feel like they were pushy or pressuring me, which is nice. I decided to look around some more after my initial visit that day just to be sure and after looking around all day, I came back to their dealership just before closing to get the car. They worked with me on a good price and interest rate that fit my budget. They fit me in just before closing to seal the deal. I love my new Kia Soul.

mflacke

Oct 17, 2015

I am very pleased with the Gay Family Kia dealership. It was pouring down rain the day I went in to look at the car I knew I wanted. They went above and beyond to help me get into the car despite the weather conditions outside. The service was quick and I did not feel like they were pushy or pressuring me, which is nice. I decided to look around some more after my initial visit that day just to be sure and after looking around all day, I came back to their dealership just before closing to get the car. They worked with me on a good price and interest rate that fit my budget. They fit me in just before closing to seal the deal. I love my new Kia Soul.

BARCELO21

Oct 14, 2015

My wife and I went into Gay Family Kia to get our new Kia Sorrento. With our growing family, the extra row of seats in the back, as well as the air conditioner is perfect. Rick was immediately there to help us as soon as we arrived and even though we knew what car we wanted, he made the decision even easier. Trevor was really helpful when it came to the closing and paperwork aspect. Overall, we had a great experience and could not be happier with our new car. The peace of mind with the warranty is more than we could ask for.

BARCELO21

Oct 14, 2015

Went to Gay Family Auto knowing the car we wanted to look at. Rick was more than helpful in immediately taking us for a test drive in our new Kia Sorrento. It had everything and more than we were looking for. Car buying can be really stressful, but Rick went above and beyond. Everyone at the dealership was really helpful and friendly, even entertaining our cranky two year old by giving her a balloon. Trevor was also extremely helpful throughout the closing process with paperwork.

HAPPY,HAPPY, HAPPY

Oct 12, 2015

Trevon was my sale person, he was great, he was very knowledgeable about all the car on the lot. Ha answer al my question even the dum ones :). The best part was, he shift was over and he had somewhere important to be, but choose to stay with me through out the whole process. I love my new can and I have Trevor to thank for it.

jordanlori

Oct 11, 2015

Every one was very helpful my sales representative made me very comfortable. He worked really good at making feel that the company as well as himself had my best interest. I will recommend you guys to my family and friends.... Sorry I don't hav up to 4000 characters to write. That's to much for a review.

Ms. I am glad I choose Gay Family Auto KIA

Oct 10, 2015

Lets just start by saying; they are definitely the auto cheapest dealership in Texas by far. Even thou they were already the cheapest we still got rebates and the best deal for my trade in. Our sale person was Trevor, who was very knowledgeable about every car on the lot. He took his time an answer all my question even the stupid ones. Although his shift was over and had somewhere very important to be, he stayed there throughout the whole process. I live my car and have KAI and Trevor to thank. :)

jordanisrael

Oct 10, 2015

Just bought me a new Kia soul. Had an amazing experience, and I love my new car! The dealership was amazing & catered to my needs.

cargirl23

Oct 10, 2015

Quality Service, friendly. I was impressed with the sales representative. Cool guy. Very very very happy with everything. Great car. Will recommend. Thanks guys for everything.

princezz

Oct 10, 2015

Lets just start by saying; they are definitely the cheapest auto dealership in Texas by far. Even thou they were already the cheapest we still got a rebates and the best deal for my trade in. Our sale person was Trevor, who was very knowledgeable about every car on the lot. He took his time an answer all my question even the stupid ones. Although his shift was over and had somewhere very important to be, he stayed there throughout the whole process. I Love my car and have KIA and Trevor to thank. :)

leskojo

Oct 9, 2015

This was a wonderful experience I wasn't planning on buying a car, but Rick Wilk made me an offer I couldn't refuse. lol I love my Kia Soul. Thank you Gay Family Kia

leskojo

Oct 9, 2015

I just bought a Kia Soul from Gay Family Kia. Rick Wilt was my salesman. He made my car buying experience enjoyable. It was so fast and easy. I love my new car. Thank you Gay Family Kia

BILLY BALLARD

Oct 7, 2015

THIS DEALERSHIP HAS A GOOD SELECTIONS OF MODELS TO CHOOSE FROM.

mrztrips

Oct 7, 2015

Thanks to Rick a Saturday morning of car shopping turned into a fun morning of car buying! We drove 50 miles and it was worth the trip. Rick thoroughly entertained us on a fun test drive and a couple of hours later we drove home our new Soul! During that time everyone made us feel at home and even shared their pizza! Thanks for a fun morning and a fun car!

Jason

Oct 6, 2015

We drove over two hours to look at a vehicle because the advertised price looked pretty good. We should have known better. They tried to tack on over 3000 dollars for "dealer installed options" that we never asked for and are probably worth about 250 bucks in the real world. Then, the price they offered for our trade-in was so low it was ridiculous. The next game they wanted to play was the old "how much are you willing to pay per month" scheme. The salesman never did tell us how much the actual selling price of the vehicle was. By the time he started playing the "let me go talk to my manager" shuffle we had decided we had enough of having our intelligence insulted and being so disrespected. I didn't see anyone else buying a vehicle while we were there either. They all left in the same car they drove up in. Hey car salesmen here's a tip, customers like us are college graduates with successful careers. Don't make the mistake of thinking most of you guys who barely made it out of high school can outsmart us. It's very insulting to say the least.

Rboone38

Oct 6, 2015

Service was great from the time i pulled up until the time i received my new car keys. Speedy service from the salesman Joseph and he provided everything i asked for.

MikeNTams

Oct 6, 2015

I give the 5-star rating of this dealership because of the gentleman that helped us in buying a car. He was great, and easy going!

lindseysmith2112

Oct 6, 2015

We had a great experience with Gay Family Kia, they were very helpful and kind. They made the car buying experience very easy and quick.

Victoria and Jessica Rodriguez

Oct 5, 2015

We went to Ron Carter in Alvin had no luck finding the dream car for our daughters. One stop at Gay family KIA both of my daughters were in love with the Forte. We end up buying two from the best sell man Kilan Anderson.

Jammie Rodriguez

Oct 5, 2015

Kilan Anderson was an AWESOME salesperson who was willing to earn my business and also my daughters. With great sale deals I end up buying two Kia Forte for both of my daughters on the same day .

Rboone38

Oct 5, 2015

Service was rendered in a timely manner with all requests being meet. Went for what i wanted and left the dealership satisfied with a new car.

Jessica and Victoria Rodriguez

Oct 5, 2015

Meeting Kilan was nice , He took the extra time to make our daughter first car experience awesome . We just didn't buy one car we end up buying two cars on the same day. 100% happy with Kilan and rest of Gay family.

Jammie Rodriguez

Oct 5, 2015

Kilan Anderson was great made test driving the new 2016 Forte fun. My two daughters were in love with the Forte. He answer all our questions and also took his time to shows us why Kia was one of the best cars to drive.

Stacy

Oct 4, 2015

Went looking for a Kia Soul. From the test drive to drive out everyone treated us like family! Had a great experience.

Jmarie2015

Oct 2, 2015

I was looking for the Sorento EX. Gay Family Kia had the color I wanted. My experience with this dealership was great. Very pleasant environment. My sales person, Amber Grantham, was very helpful and knowledgeable. Thanks Kia Family for a great day!

Beat Kia fan ever

Oct 1, 2015

Love the Gay Family Kia service department!! They always finish before time promised. Great quality service parts.

ERICKA

Oct 1, 2015

WENT IN TRYING TO GET OUT OF THE CAR I WAS IN AND GAY FAMILY KIA WAS ABLE TO GET ME EXACLTY WHAT I WANTED. THANKS.

Darryl 2015

Sep 30, 2015

Had a wonderful experience and was so happy to do business with the Gay family Kia team. Amber and Daniel were very cour trousers and professional in assisting with my new kia soul for my wife. Grea t job guys

Darryl the Man

Sep 30, 2015

Had a great experience this weekend at the Gay family Kia dealership. Amber Grantham was my sales person and she was awesome in assisting me in the purchase of my new Kia soul. Thanks guys

Theresa S.

Sep 28, 2015

Amber and Kilan were such an asset in making my car finding experience personable and fun.

Stacy

Sep 28, 2015

Had a great experience from the moment I walked in. The Kia Soul we wanted was available. We had a lot of laughs from the test drive to signing the papers. Felt like part of the family. Thanks Gay Family Kia!! Kilan, Rick and Daniel were great!!

tstagl15

Sep 28, 2015

Amber and Kilan helped me find my "perfect match"- my Kia Optima! They made sure I was 100% happy along the way. That really left an impact on my experience with Gay Family Kia.

Stacy, Edna TX

Sep 27, 2015

Had a great experience from the moment I walked in. The Kia Soul we wanted was available. We had a lot of laughs from the test drive to signing the papers. Felt like part of the family. Thanks Gay Family Kia!!

Janice2015

Sep 26, 2015

I have a great experience dealing with this dealership. They had the color I was looking and the exact vehicle I was looking for. Amber is a great sales person.

Eve

Sep 25, 2015

Awesome customer service and sales! Love love my new Kia Optima.

DonSterbanz542

Sep 25, 2015

I tried different dealers around the area when I went looking for a new KIA Soul. Some places were downright not helpful. I did not think about Gay Family KIA , but remembered them from the tv commercials. Well, I took that 15 mile trek south and things were different than the other places I had been. I bought my new KIA on the spot because I felt comfortable and had a great feeling. They took care of everything in about an hour. I really like my new Soul. Go to Gay Family KIA . Don't waste your time fooling around town, Thanks , Don Sterbanz , Houston , Texas ...

Raquel10

Sep 24, 2015

Highly recommend Gay Family Kia Excellent customer service, no pressure at all. Lot of knowledge about vehicle, quick and smooth process from beginning to end.

JohnnyM

Sep 24, 2015

Walked in Gay Family Auto looking for a new ride. Walked out in a brand new Kia Forte. Very nice, and very affordable! Would definitely recommend Gay Family Auto to anyone looking for new sweet ride!!

Bvrana

Sep 24, 2015

Gay Family Auto was great to me, I love my New Kia Sorento. I had Awesome Customer Service and Kilan Anderson was a Outstanding Sales Assoc. I would recommend to anyone to buy a New or Used Car.

Tom Hinton

Sep 24, 2015

Great people, even better service.I highly recommend.

4j4emery

Sep 24, 2015

I was in need of a new vehicle. Got me in a new ride that same day! Would definitely recommend gay family auto if you're looking for a new sweet ride

Luis G. Duque, Jr.

Sep 23, 2015

Kilan Anderson was an outstanding salesperson who was willing to earn my business and meet me at my terms. The facility was also comfortable and everyone was pleasant.

davidhood67

Sep 23, 2015

I visited Gay Family Kia looking for a great deal on a car. The professional sales people there were more than happy to work with me to find the best deal on a used car. They made the buying experience a pleasant one and I am happy with what they could do for me.

luisduque

Sep 23, 2015

Kilan Anderson was an outstanding salesperson who was willing to earn my business and meet me at my terms. The facility was also comfortable and everyone was pleasant.

davidhood67

Sep 23, 2015

I am very happy with the sales team at Gay Family Kia. I went in looking for a good deal on a car and they were very helpful. The friendly staff got me a great car for the price I wanted to pay. I would have no problem buying from them again in the future.

T. Hinton

Sep 22, 2015

Couldn't ask for better service! They treat you like a real person, not just a number.

Eve

Sep 22, 2015

Loved my car and sales experience from Gay Family Kia

Sydneyrh

Sep 22, 2015

I came to Gay Family Kia in search of a new car, I got that and so much more all thanks to the wonderful salesman Kilan. Of course all the staff is very friendly and personable at Gay Family Kia which makes buying a new car that much better. I felt like Kilan actually cared about me and the car I was choosing, making sure I got exactly what I wanted. Very different from other dealerships in a very good way. When I got to the finance part of the sale I was also impressed, everything was laid out in front of me and explained very throughly until I felt comfortable with my decision. Great people and great cars! I love my Kia Soul!

BonnieB

Sep 21, 2015

If you're looking for a car, Gay Family KIA in Dickinson TX is the only dealership you need to visit. My second time purchasing a new car from the fine folks here and they are just as great as they were 3 years ago. Can't beat the KIA warranty, the sales people here are friendly without putting on the pressure and they know cars. Finance dept. walks through and explains every little detail answering all your questions and works with you and for you. The manager makes sure all is to your satisfaction and you are getting the car you want. He even sat in the front seat while my salesman sat in the back so I could see how much room there was. Shout out to Dylan - he made the whole experience enjoyable. Thanks Dylan and everyone at Gay Family KIA! Bonnie

Richard T

Sep 21, 2015

Great experience ...bought a great car at the best price in town! Will be back

Edobbs83

Sep 21, 2015

Found me exactly what I wanted and even put me in a brand new model, salesman Rick and Trevor were awesome would definetly buy another from this dealership.

BonnieB8

Sep 21, 2015

3 years after buying my first KIA from Gay Family KIA I returned and bought another. The sales team remains the best around to deal with when buying a car. Very professional and attentive to what I was looking for without the runaround and unsavory sales tactics. Dylan is a great asset as a new salesperson and knows his cars. There's another KIA dealership practically in my backyard and I choose to drive nearly 20-miles to Gay Family Kia because of how they treat their customers. Got a great deal on the new car and my trade-in, finance dept. worked through all the paperwork as quickly as possible and Dylan did a great job at explaining all the new options my car has. Thanks everyone - I'm sure I'll return again.Bonnie

Dani_smith16

Sep 21, 2015

We have now bought two new vehicles from Gay GMC and now Gay KIA. Great customer service and buyer experience! Dylan and Daniel were great!

Shelly Belcher

Sep 20, 2015

Customer service was beyond amazing and I love my new car. Joseph made sure we got what we wanted and we were treated more like a friend than just a customer.

Kaitlynn24

Sep 20, 2015

I would recommend this dealership I got a great car at a great price. I got the best deal on the car I wanted and would come back in the future to purchase another car.

puney2

Sep 20, 2015

Gay Family Auto is the best dealership I have been to that made me feel like I wasn't at a dealership! From the first phone call to the actual purchase of my vehicle I felt no pressure. There was no crowd following me around. There was no one breathing down the back of my neck trying to make sure I bought a car from them. It was truly a wonderful and peaceful experience! Thanks Gay Family Auto and Scott and Bryce!

shellbell22

Sep 20, 2015

Customer service was beyond amazing and I love my new car. Joseph made sure we got what we wanted and we were treated more like a friend than just a customer.

Johnnie B

Sep 19, 2015

My experience was an incredible one! I really enjoyed the experience, was very comfortable, and didn't feel pushed. The sales man, Joseph Eldridge, was knowledgeable about the vehicle and I liked his approach. He is new but other seasoned sales people could take some pointers from him. I would definitely recommend Gay Kia and Joseph!

Don Sterbanz

Sep 19, 2015

You know, I was really just checking this place out. Anyway, it turned into a good feeling and I decided to see what these guys were about . Well I drove home in my new SOUL . Great place. I will be back and recommend this place to EVERYBODY . Thank you , Don Sterbanz ...

Don Sterbanz Sr.

Sep 19, 2015

If you are looking for a KIA go here , you will like it and probably drive your new car home. Check em' out , you will see. Go to GAY Family KIA , if you don't you are missing a great experience ! ! ! Go there and at least check them out . You will see what I mean ..................................

Donald Sterbanz

Sep 19, 2015

What else can I say , the last thing I thought was me buying a car today. Wow , a great buying experience , so I went for it . It is great , Go over there , you will buy too ! Don ...

Don Sterbaz

Sep 19, 2015

If you are going to buy a KIA you better go over there , GAY FAMILY KIA . It was a long ride for me , but is great. Go there , go there NOW !

luciana torres

Sep 17, 2015

Best place to buy a car! I'm leaving as a happy costumer.

Johnnie B.

Sep 17, 2015

The experience was an incredible one. Everything was handled with such professionalism. Timing was perfect I wasn't pushed and felt relaxed in a very comfortable surrounding. My salesman Joseph Eldridge had a perfect balance in treating the customer alongside with his knowledge of his vehicles. Felt he was down to earth, honest and did things his own way and a lot of car salespeople out there could learn from someone with such a fresh approach to the business

D Glenns

Sep 17, 2015

We went to Gay family Kia looking for a new kia Optima, upon arrival Joe and Joel greeted us instantly. I appreciated the fact that we were not pressured which made our car shopping experience a breeze. Once we found the car we wanted Joe and Joel took care of us and kept our monthly payments below what we wanted to pay without haggling over the price and going back and forth like other dealers I have been to. Gay Kias customer service was outstanding and I look forward to doing business in the future.

schobea1

Sep 17, 2015

Highly recommend Gay Family Kia Excellent customer service, no pressure at all. Lot of knowledge about vehicle, quick and smooth process from beginning to end. Trevor is great!

Kenyon Ferris

Sep 17, 2015

My Wife and I couldn't be more happier with out experience! From the sales person to the financing of our Car that we wanted it was a Seamless, easy transaction! I would definitely come back here to buy another car in the future!

Squad18

Sep 17, 2015

Car buying was easy. The price was very good for a used car in great condition. The people were friendly, helpful, and professional.

lucianatorres

Sep 17, 2015

I came here for an affordable car and it has been such a great experience. All the people are friendly and really care about costumers.

JohnnieB.

Sep 17, 2015

My experience was an incredible one! I really enjoyed the experience, was very comfortable, and didn't feel pushed. The sales man, Joseph Eldridge, was knowledgeable about the vehicle and I liked his approach. He is new but other seasoned sales people could take some pointers from him. I would definitely recommend Gay Kia and Joseph!

Dglenns87

Sep 17, 2015

We went to Gay family Kia looking for a new kia Optima, upon arrival Joe and Joel greeted us instantly. I appreciated the fact that we were not pressured which made our car shopping experience a breeze. Once we found the car we wanted Joe and Joel took care of us and kept our monthly payments below what we wanted to pay without haggling over the price and going back and forth like other dealers I have been to. Gay Kias customer service was outstanding and I look forward to doing business in the future.

schobea1

Sep 17, 2015

Highly recommend Gay Family Kia Excellent customer service, no pressure at all. Lot of knowledge about vehicle, quick and smooth process from beginning to end. Trevor is great!

KenyonFerris

Sep 17, 2015

My Wife and I couldn't be more happier with out experience! From the sales person to the financing of our Car that we wanted it was a Seamless, easy transaction! I would definitely come back here to buy another car in the future!

Squad18

Sep 17, 2015

My salesperson was Cody. He initiated contact, but was not pushy. He maintained communications, and was friendly, yet professional. He was knowledgeable about the car even though it was not the dealer's brand. The car was sold at a very good price. They are not greedy. Car buying was easy.

CP

Sep 16, 2015

Went to the dealership because my husband and I were interested in looking at the 2016 Kia Sorento. Rick did an awesome job on helping us choose the right one for our family. Couldn't be happier with our purchase. I would definitely recommend Gay Family Kia.

ERICKA IN TEXAS

Sep 16, 2015

WENT IN TO SEE IF I CAN TRADE MY CAR IN FOR SOMETHING NEWER AND MORE DEPENDABLE. GAY FAMILY KIA WAS ABLE TO GET ME WHAT I WANTED BY WORKING WITH ME. EXCELLENT SERVICE.

Reginald Murray

Sep 16, 2015

Came in as a new car buyers and was immediately greeted and helped to find my kia soul. No only was everyone friendly they were also more than happy to work with me and my budget

Cole Turner

Sep 15, 2015

Gay Kia has some of the best working at there facility. Anthony and Don always assure me that my vehicle is a priority. They waste no time making sure you have the best experience and the best return rate of your vehicle! Highly reccomend this facility to get your car serviced!

Trevor and Daniel

Sep 14, 2015

Had a great experience with Trevor and Daniel they helped my wife and I purchase a vehicle that we both are comfortable with. I recommend this facility to anyone as they work as a team and make you feel like a family

Raquel10

Sep 14, 2015

Highly recommend Gay Family Kia Excellent customer service, no pressure at all. Lot of knowledge about vehicle, quick and smooth process from beginning to end

DeeDee123

Sep 14, 2015

I bought a 2016 Sorrento from Dylan Easter. First, let me say, the car is everything my family needed, and then some. I don't have amazing credit, and I've been at my job a little over a year. Ryan Martin(manager) was able to get me a great deal. Way cheaper than Fredy. Thanks everybody for your help!! They even showed me to the service guys and sat in my car to help me learn how to use everything for an extra 20 min. By far the easiest, haggle free, buying experience I've had in almost 20 years if buying cars.

Raquel10

Sep 14, 2015

Highly recommend Gay Family Kia Excellent customer service, no pressure at all. Lot of knowledge about vehicle, quick and smooth process from beginning to end.

Reginald Murray

Sep 13, 2015

Amazing dealership Amber and Kilan helped me find the perfect car and worked with me to get an amazing deal.

reginaldmurray19

Sep 13, 2015

Came in as a new buyer and was immediately helped to find my kia soul. Spent time talking to the staff about what I was looking to pay and how they could help me. overall everyone was extremely helpful and friendly especially Amber and Kilan.

Mary Doyal

Sep 12, 2015

Just purchased a 2016 kia sportage... GREAT EXPERIENCE with Gay Kia. I SHOPPED AROUND THEY GOT ME THE BEST PRICE AND A BETTER CAR THAN I EXPECTED... no hassle super friendly... Kilan IS AN AWESOME SALESMAN...Thank you!!!

N Thomas

Sep 11, 2015

Service Team was very helpful and courteous!! They did a great job on my car they were quick and even cleaned the car!!

apetit

Sep 11, 2015

My wife and I walked out with everything we wanted at the price we wanted to pay. I would highly recommend Gay Family Kia Dealership. -A Petit

KorrinaMay

Sep 11, 2015

I saw the car online and loved it! I called to make sure it was still available and it was! Rick was my salesman and was very helpful every step of the way! Best experience ever!

Buddy & Rhon

Sep 10, 2015

Enjoyed our buying experience with Trevor Tran and team when we bought our 2016 Kia Sorento EX. Thanks to the team we were able to find the color we wanted and the price that was great including our trade-in. My wife and I were treated with respect and courtesy from a knowledgeable and helpful sales team. The facilities were clean and nice with refreshments and other needs. Gay Family Kia was recommended by close friends and met the expectations as recommended. Trevor was very very helpful to ensure we understood the features on our new Kia before we left the facility. Thanks Gay Family Kia for a wonderful buying experience.

NicMill123

Sep 10, 2015

Went to dealership to obtain spare tire and jack. Staff was friendly and efficient. Very pleasant experience. I would definitely return to dealership if I needed further assistance

N Thomas

Sep 9, 2015

The service department is amazing. My car is was ready when they told me it would be, they cleaned the car and they are extremely friendly and courteous

Buddy & Rhon

Sep 9, 2015

The Gay Family Kia Sales Team worked hard for us and with us to find the right color and special features that we wanted on our 2016 KIA Sorento EX 6 cylinder SUV. We are very pleased with the choice of our car and very pleased with the experience of working with a knowledgeable and courteous group of salesmen. Even though they did not have the exact color car in stock, they were able to obtain the car from another dealer and sealed the deal to provide us the car we wanted. Trevor Tran also worked hard to make sure we understood all the features of the car including setting up our Bluetooth phone capability and other settings. Hats off to a great team at Gay Family Kia.

N_Thomas

Sep 9, 2015

The service department is amazing. My car is was ready when they told me it would be, they cleaned the car and they are extremely friendly and courteous!!!

Buddy & Rhon

Sep 9, 2015

We got excellent attention from the Gay Family Kia sales team to find the right car of color and features we desired. The sales team worked hard to find and to deliver the 2016 KIA Sorento EX plus made sure we understood all the features of bluetooth, radio, UVO and etc before we left the lot. The facilities was clean and comfortable with refreshments. I rate these guys as top notch and very knowledgeable in their business. And we are very pleased with the ride and the looks of the car.

Mgarzaa14

Sep 9, 2015

What an amazing experience we had. They explained any questions we needed and made sure when we left we were satisfied with what we had purchased!

Stanley Hootman

Sep 8, 2015

I am very satisfied with my service here at Gay Family Kia! Will come back here for the future!

alma hill

Sep 8, 2015

Great experience thank you Kia and Armando. Will definitely refer ya.

kpadgett

Sep 8, 2015

An excellent car-buying experience all around. Our sales agent Scott was very knowledgeable, friendly, and just a great person to work with on buying our new Kia. The service from both Scott and the finance dept. was expedient and we are so happy with our new Kia Sorento! Would recommend to anyone looking to buy a new or used Kia to go see Scott at Gay Family Auto.

pawpaw1010

Sep 7, 2015

Went in not expecting good 'results. Armando showed me the car I described. Now its my car. You did a great job and no pressure. Forever grateful.

jonathanysandra11

Sep 7, 2015

The service was great and they have a lot of different cars and colors .I recommend "Kilan Anderson" , he is awesome , we buy a kia 2015 optima and I love it :)

Bvrana80

Sep 7, 2015

Gay Family Kia is the place to go. They went above and beyond to help me. Kilan Rocks he got me exactly what I wanted. Thanks ?

dGladz

Sep 5, 2015

love the way they treat us... they are very family oriented agents... they are good with kids too..love our new Sorento... Love our new Gay FAMILY Kia..

dGladz

Sep 4, 2015

Love ow they treat us... giving us an option that works for us... and they are good with kids.. the agent that assisted us... was very, very nice...

Heidi malone

Sep 4, 2015

This is truly a family buying experience. After having a bad experience at a different Kia dealership came to Gay and what a difference. No pressure friendly staff. Rode off in my new car which I love the same night I highly recommend this dealer

Kurt S

Sep 4, 2015

These guys worked their butts off making my purchase meet my needs. Armando is the man to see! Thanks guys

dGladz

Sep 4, 2015

love the way they treat us... they are very family oriented agents... they are good with kids too..love our new Sorento... Love our new Gay FAMILY Kia..

Heidi1974

Sep 4, 2015

Came into the dealership after a bad experience at a different Kia location. Met Amber who was very friendly and listened to what we wanted. They were never pushy and delivered on all promises. I drove off in my new 2016 Sorrento that night: I highly recommend this dealer. You will not be dissapointed. Heidi Malone

Iespino1

Sep 4, 2015

All the employees are nice and respectful. All my questions were answered and my car is running great! I would recommend this place to everyone.

Ricky157

Sep 2, 2015

My whole family was welcomed with open arms from Trevor and Daniel. They both understood our budget and where we want to be monthly payment wise. Trevor and Daniel had got the numbers we wanted and also were very friendly to my kids. Well they made my family feel at home and most important we shared stories of our lives which made us feel me comfortable. Buying a Optima was the best thing we ever did as a family and especially to a very nice team Gay Family Auto KIA.

Ricky157

Sep 2, 2015

Well have to say Trevor and Daniel are a perfect team. We went on Saturday Night and they gave my wife and I many options and then narrow down to 1 car that my wife was satisfy with. These 2 kept their word and gave me the same price the following Monday since they were closed on Sunday. I will recommend these 2 employees to anyone. They open their arms up to my whole family and also were very polite to my young children which made us feel at home. Now today I have to thank them for making my wife and I happy. A happy wife = happy life.

Trevino22

Sep 1, 2015

I went into Gay Family Kia not sure of what I wanted, just the idea of a Kia Soul. Amber was amazing!! She showed many different models of the Soul and let me choose what ever I wanted. Gay Family Kia's pricing can not be BEAT! Trust me, I let every other dealership try. I was willing to drive over an hour just to use this dealership their service is hands down the best! We were in and out with our new Soul in less than 2 hours and that included a trade in and financing. EXCELLENT!!

ewinnie95

Aug 31, 2015

I walked in on a Saturday morning, and i was greeted at the door by my sales rep. He immediately got me pointed in the right direction. We sat down, discussed what i was interested in and I was test driving my Soul in less than an hour. We negotiated my trade in, and i was walking out with my keys in no time. The staff were all friendly and eager to make me happy. I am in love with my new Kia, and even more happy with the price.

Heather2015

Aug 31, 2015

What a great experience I had this last Saturday buying my new car! Rick Alvarado was my salesman and he went above and beyond to help me get the best deal ever! I would definitely recommend coming here to buy your next car. You'll be thankful you did!!!

Heather Moore

Aug 31, 2015

I was treated with in utmost respect and everyone there was so friendly!

e2143799

Aug 31, 2015

I walked in on a Saturday morning, and i was greeted at the door by my sales rep. He immediately got me pointed in the right direction. We sat down, discussed what i was interested in and I was test driving my Soul in less than an hour. We negotiated my trade in, and i was walking out with my keys in no time. The staff were all friendly and eager to make me happy. I am in love with my new Kia, and even more happy with the price.

dsmanning85

Aug 31, 2015

First car buying experience from Gay Kia! When we walked in we were asked what car are you going home in? Scott worked really hard with us to get us the price we needed (Daniel got in on the fun). Theo made the financial part of the experience less stressful. Needless to say, we had very positive experience, so positive that we bought a Kia Soul the next Thursday for our daughter.

Heather Moore

Aug 31, 2015

I have bought a few cars in my time and this dealership ranks #1 above all the rest! This is the place to come to buy a new or used car!

Trevino22

Aug 29, 2015

I went into Gay Family Kia not sure of what I wanted, just the idea of a Kia Soul. Amber was amazing!! She showed many different models of the Soul and let me choose what ever I wanted. Gay Family Kia's pricing can not be BEAT! Trust me, I let every other dealership try. I was willing to drive over an hour just to use this dealership their service is hands down the best! We were in and out with our new Soul in less than 2 hours and that included a trade in and financing. EXCELLENT!!!

ntensedesignz

Aug 29, 2015

I recommend this dealership highly. I went to the service department they were not obnoxious and pushy. Don Gates helped me get my Optima straighten out. Gay Family Kia has by far the best customer service I've experienced. Don is so knowledgeable, thoughtful and courteous, and I really appreciate that. All in all, I would definitely come back based on the experience. In the future I would honestly refer them to friends and family.

trevino22

Aug 29, 2015

I went into Gay Family Kia not sure of what I wanted, just the idea of a Kia Soul. Amber was amazing!! She showed many different models of the Soul and let me choose what ever I wanted. Gay Family Kia's pricing can not be BEAT! Trust me, I let every other dealership try. I was willing to drive over an hour just to use this dealership their service is hands down the best! We were in and out with our new Soul in less than 2 hours and that included a trade in and financing. EXCELLENT!!!

C.Egana

Aug 28, 2015

Gay Family KIA provided me with an outstanding car shopping experience. My sales rep, Trevor, was with me every step of the way; even after purchasing my brand new 2015 KIA Sportage he is still able to assist me. Daniel and Clint, on the financial side, were also cool and allowed the purchase to fit my price range. I said to my friend the other day, "I love my new car." So, if you are looking for a vehicle, visit the individuals over at Gay Family KIA, they'll treat you right!

Dora Olivarez

Aug 28, 2015

Highly recommend this dealership to everyone! very helpful and patient. they dont just put you in anything to make a sale, they actually help you! i absolutely love my car and will def go back to trade our other vehicle in when time!

gingraff

Aug 27, 2015

From the first time I stepped on the lot to pick out my new car, I was treated like royalty. The sales staff was very professional and laid back. The service department is amazing. My car is always ready when they tell me it will be, always cleaned - which I love - and they are extremely friendly and listen. I spent 5 years selling cars in the mid 90's and the atmosphere of this dealership surpasses that of the one I worked at and any others I have visited. Thanks especially to Steve Irwin and Don in service. I highly recommend this dealership and will definitely be a repeat customer.

Soul Luv

Aug 27, 2015

Kilan Anderson is the man to see. He worked with us all day getting us into not only 1 vehicle but 2 new cars. He was pleasant and never pushy and took care of us even after closing hours.An excellent car-buying experience all around. They get my highest recommendations!!!

gingraff

Aug 27, 2015

Friendly and professional staff. Never pressured and car always cleaned after service. Top notch. Best dealership and service Department in town. Thanks guys and gals.

gebo

Aug 26, 2015

I went in one night and that same night I came home with my brand new car. I dont have the best credit but trust me they WILL work with you. Armando and Kilan were very helpful. I was very pleased with their service.

sdoodly

Aug 26, 2015

We were surprised at the pleasant experience we had buying a car. We had been searching months for the perfect vehicle when we visited Gay Family Kia. Our sales person Kilan was very helpful and knowledgeable working with us to find the right vehicle. He and Armando were great to work with. We felt as if they cared about us.

wulfhawg

Aug 26, 2015

To say I was wary of being able to make a deal is an understatement. Armando, my salesman worked his butt off helping me make this happen. Hats off

guerrero29

Aug 26, 2015

I went in on a Monday night and drove home in my new Kia Optima. Armando and Kilan were great to work with. I could tell that they really wanted to help me get into a new car even with my not so good credit. The paper work process didn't take long either. If you're looking for a new or used car I highly recommend Gay Family Kia. They will work with you!

DORA OLIVAREZ

Aug 25, 2015

SO GLAD I DECIDED TO STOP IN AT GAY FAMILY KIA...I NEEDED A NEW CAR AND DIDNT EXPECT TO LEAVE WITH ONE, I TOLD STEPHEN MY REQUIREMENTS AS FAR AS A PAYMENT I COULD AFFORD AND EVERYTHING UP FRONT, I DIDNT WANT TO WASTE MINE OR HIS TIME...WHEN EVERYTHING WAS ALL SAID AND DONE HE HELPED ME GET INTO A BRAND NEW KIA FORTE FOR WHAT I WAS NEEDING TO PAY! SO GLAD HE COULD HELP ME, THE WHOLE STAFF WAS SO FRIENDLY AND PATIENT! HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A NEW CAR!

Dora Olivarez

Aug 25, 2015

WHEN I WENT IN, I WAS UPSIDE DOWN ON THE CAR I HAD, EVEN BEING IN THAT SITUATION, STEPHEN DOMMERT WAS VERY PATIENT AND ABLE TO HELP ME! I WENT TO OTHER LOTS PRIOR TO THIS AND COULDNT GET MUCH HELP...EVERYONE AT KIA WAS SO NICE AND PROFESSIONAL! I DEF RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING FOR A NEW CAR AND GREAT EXPERIENCE TO GO WITH IT.

Mathew_Schmidt

Aug 24, 2015

An excellent car-buying experience all around. Our sales agent Kilan was friendly, knowledgeable, and down-to-earth, we had expedient service, facilities were clean, and best of all, we have a great new car! Would recommend to anyone looking to buy a new or used Kia.

Aimee D

Aug 24, 2015

Bless my Soul! I love it. Thanks Scott for making my car purchase easy! Everyone at Gay Family was helpful and friendly even though it was late in the evening when we completed the paperwork. The after purchase service has been wonderful too! I took my Soul! back to the dealership a week later for detailing and Scott accompanied me to the service department to get some accessories I wanted. The the parts manager took the time to install the rubber floor mats for me. I look forward to working with Gay Family Kia for a longtime.

Neifion

Aug 24, 2015

An excellent car-buying experience all around. Our sales agent Kilan was friendly, knowledgeable, and down-to-earth, we had expedient service, facilities were clean, and best of all, we have a great new car! Would recommend to anyone looking to buy a new or used Kia.

guesswho1

Aug 24, 2015

Thanks Scott for making my car purchase easy! Everyone at Gay Family was helpful and friendly during the entire purchasing process. The after purchase service has been wonderful too!

C. Egana

Aug 21, 2015

My experience with Gay Family KIA was nothing short of exceptional. They made my car buying experience one to remember. Trevor, my sales rep, was superb and was with me every step of the way, and even after purchasing my brand new 2015 Sportage he's still helpful. I even said the other day to a friend, "I love my car!" So if you're looking for a KIA go to this dealer. Clint and Daniel on the financial side are awesome too; they worked to get the car in my price range.

I've got Soul

Aug 21, 2015

I would definitely and have recommended this dealership and Kilan Anderson to may of my friends looking for new vehicles. The dealership itself was clean and everyone was helpful and friendly. Kilan was awesome! He was knowledgeable, honest, and was never pushy. We were so pleased with Kia and Kilan we bought 2 cars!

CME

Aug 20, 2015

My experience with Gay Family Kia was exceptional. Trevor, my sales rep, was super awesome and still renders assistance when needed. My brand new 2015 Kia Sportage is so awesome. Driving the other day I said to my friend, "I really love my new car." Going into the car buying process was nerve-racking, but the individuals at Gay Family Kia allowed me to breathe and come out feeling relieved. Clint and Daniel, on the financial side, were also pleasant and helpful.

Aaron A.

Aug 20, 2015

Great experience and very helpful. Daniel knew a lot about the cars and made sure all my questions were answered. He was very professional and courteous.

Shawna S

Aug 20, 2015

Kilan helped us get exactly what we were looking for! It was a pleasant experience. He was patient, and listened to what we wanted and made it happen! We now own two new KIAs from there and will be back for our next vehicle. Definitely recommend Gay Family KIA!

NicoleW28

Aug 20, 2015

I was really pleased with my experience at Gay Family Kia. Very informative, friendly & listened to what I was searching for. All around great customer service. Definitely had a great/smooth car buying experience.

Customer1

Aug 19, 2015

I would avoid this dealership. They have dishonest sales staff. While shopping, I contacted them , via email, due to them being by local dealer. I emailed and then spoke with Kilen, on the phone, and we agreed upon price. I drove to the dealership and as I walked in, I saw Kilen walk away when I asked for him (I looked up his pic while in dealership). Armando told me he had to leave due to a family emergency but he would honor anything Kilen had told me. Armando then made a small scene where he said Kilen even left his Monster drink without completing it and he went over and poured it out and threw the can away. After Armando came back with a lot higher price, he went back and forth and with his management (located in their office). I approached the manager and asked to speak with him and began by asking where Kilen went to; he turned and pointed out the window and stated he had a customer with him at the used car lot. When I told him about my experience, he seemed shocked and apologized. When I showed him the emails and what I was told, he acknowledged that was to get me in but they would earn my business. I advised him I was not interested in having dealings with a dealership who must rely on shady tactics. The manager was polite and apologized but I understand he has to do as told. In other words, I would avoid this dealership.

Arthur

Aug 18, 2015

I recently bought a 2015 Kia Optima SXL from Gay Family Kia in Dickinson Texas. This was the second automobile I purchased from this dealership within the last two years. In both transactions, I was treated professional and fairly. Upon completion of each transaction I felt a sense of trust with the dealership. I highly recommend this dealership.

Hillary Green

Aug 18, 2015

I just bought my second car from Gay Family Kia and both experiences have been exceptional. Will go there again for my next car purchase.

smeadows7

Aug 18, 2015

This is the best Kia service center around. Always timely, and informative. They go the extra mile to be sure you understand and are satisfied. This is my second Sorento both purchased at Gay and I would highly recommend them for all aspects of sales and service.

Arthur

Aug 17, 2015

Recently bought a 2015 Kia Optima SXL from Gay Kia in Dickinson Tx. The buying experience was professional conducted. I experienced the same professional treatment with this dealership when I bought my 2013 Kia Optima. Trevor Tran in sales and Theo Torres in Finance were the two key people involved in my transaction.

Arthur Bond

Aug 17, 2015

Recently bought a 2015 Kia Optima SXL from Gay Kia and was extremely please with the professional atmosphere that was associated with the transaction. Specific individuals that were instrumental in the transaction were Trevor Tran/Sales, Theo Torres/Finance and Yegenia Gunzalez/Customer Relations.

Aaron

Aug 17, 2015

have purchased many vehicles in my day and I must say this was the most smoothest experience I've ever endured when purchasing a vehicle. There was no pressuring and annoying salesmen at all. Everything was laid out and explained very clearly to the point where I had no questions. Great Dealership, Keep up the good work Gay Kia !!!

Kenesha Bell

Aug 17, 2015

Great Experience. They helped me to get a New 2016 Sorrento and the process didn't take all day. They truly made sure you leave satisfied. I will be going there for again when I am ready to get another vehicle.

KristaTEXAS

Aug 17, 2015

We just purchased a new 2015 Kia from Gay Family Kia and our salesman, Armando, was absolutely fabulous. We arrived with the intention of purchasing a used vehicle, but after taking the time to show us some of the newer ones with the amazing warranty Kia offers - it made much more sense to go new, in particular with the fabulous offers they were providing. We never felt any pressure and Armando gave us plenty of time to discuss our options privately and answer all of our questions. Clint in finance made finalizing the deal really simple, easy and relaxed. We've been buying new cars from Ron Carter for more than 15 years, but this far surpassed any experience we've had there. Very happy and will absolutely be returning.

Arthur Pearland

Aug 17, 2015

I recently bought a 2015 Kia Optima SXL from Gay Family Kia. I returned to this dealership based on the positive experience I encounter when I bought a 2013 Kia Optima a couple of years ago. The sales and finance treated me very professionally and left me with a feeling of trust. It should be noted that the individuals I interfaced with were Theo Torres in Finance and Trevor Tran from Sales.

kbell0109

Aug 17, 2015

Gay Family Auto made the car buying experience easy and simple. I love my new 2016 Kia Sorrento. Great Service and Great Deals! I will definitely buy another car from this dealership.

KristaTEXAS

Aug 17, 2015

We initially were thinking about a used Kia and decided to just go to the dealership and see what they had. We had never been to Gay Family Kia before. We were greeted by a salesman named Armando who listened to our needs, addressed our concerns and did not push anything at us. He gave us time to discuss our decision privately and we drove off in a brand new 2015 vehicle with an outstanding warranty and maintenance plan. Clint, the finance officer, was excellent and made the 'horrific paperwork - money part' of the deal totally relaxed, simple and nonthreatening. I didn't feel like we had to leave our first born at the door as we left. LOL The manager was friendly without being pushy, sales was relaxed and very informed and helpful, finance did absolutely everything to meet our needs and expectations without being heavy handed or pushy. I often cringed walking into dealerships because I swear they almost block the door from letting you out. This was the complete opposite situation at Gay Family Kia. The absolute best experience we've had in the past 15 years of buying cars. Really pleased with the service, respect, treatment and overall deal we got. Couldn't be happier. We will be back.

Aaron

Aug 17, 2015

I have purchased many vehicles in my day and I must say this was the most smoothest experience I've ever endured when purchasing a vehicle. There was no pressuring and annoying salesmen at all. Everything was laid out and explained very clearly to the point where I had no questions. Great Dealership, Keep up the good work Gay Kia !!!

Yaisanet

Aug 16, 2015

I would HIGHLY recommend them to anyone if they are looking for a new car. Also, the warranties are GREAT. Armando is the best car salesman, he got me a great interest rate!! . I love my new Kia Forte!! The Best dealership in Dickinson, Tx. Thanks!

IrishCat

Aug 15, 2015

My husband and I found our Two salesman...Rick and Kilan... to be excellant at what they do. They were both accommodating...courteous and patient to a fault. Rick dealt with my husband and all his questions with such professionalism and respect....well...we are still talking about it! Kilan showed us such unwavering patience .....while giving us a walk-thru of the many interior accessories. Having not being pressured or rushed was the greatest experience of any auto dealership I'v ever been to!

Yaisanet Quintana

Aug 15, 2015

I would HIGHLY recommend them to anyone if they are looking for a new car. Also, the warranties are GREAT. Armando is the best car salesman, he got me a great interest rate!! . I love my new Kia Forte!! The Best dealership in Dickinson, Tx.Thanks!

Thunderstixx

Aug 14, 2015

My entire experience with Gay Family Auto and more so Kilan was without a doubt one of the smoothest experiences I have ever had as far as buying an automobile. As an old car salesman myself I was looking with a rather jaundiced eye for some tricks played by car lots in general. I am happy to say that there were none whatsoever. Kilan was very honest with me and very professional in his manner. Finance was smooth and they got me a great interest rate too. Thank you to all of you at the Kia office. I would HIGHLY recommend them to anyone if they are looking for a car. The benefits of buying a new car are not that much more expensive than if you buy a used car and the warranties are GREAT too !!! Thanks again. A very satisfied customer.

David Young

Aug 14, 2015

My wife and I visited Gay Family Kia on Friday, July 3rd. We were not really planning on buying that day but wanted to check out the dealership and get an idea of what sort of deal we might expect when we were ready to buy. We've been a one car family for several years and had not needed a second vehicle until recently, so we were taking our time and looking for the right deal. Our plan was to trade in our one vehicle (which had us making a higher car payment than we were really happy with) for a less expensive new vehicle for my wife. Our thought was that after a few months of making the lower car payment we'd save up a bit and find an inexpensive used vehicle for myself. Right from the start we were made to feel comfortable. There was no pressure whatsoever and if anything the folks we dealt with just wanted to make sure we were happy with our experience. We explained our situation to Amber and Daniel (who both helped us on a busy day, all while tending to multiple customers) and talked to them about our game plan they worked hard to get us a great deal....on TWO new vehicles! We ended up purchasing two new Rio LX sedans and ended up paying just over what we were paying for our one vehicle (which we traded in and were given an excellent trade value for!). I'm not sure I have ever been to a dealership that went out of their way to make sure I was happy and that I felt I received a great deal....until now. Gay Family Kia earned my business and I would gladly return should I find myself in need of another car. If you are in the market for a new (or used) vehicle, give them a shot - ask for Amber or Daniel - I bet you'll be glad you did!

Shawna S

Aug 14, 2015

Kilan helped make the process go smoothly and helped us with all of our needs. We will definitely buy our next at from Gay! Very satisfied.

Thunderstixx

Aug 14, 2015

My entire experience with Gay Family Auto and more so Kilan was without a doubt one of the smoothest experiences I have ever had as far as buying an automobile. As an old car salesman myself I was looking with a rather jaundiced eye for some tricks played by car lots in general.I am happy to say that there were none whatsoever.Kilan was very honest with me and very professional in his manner. Finance was smooth and they got me a great interest rate too.Thank you to all of you at the Kia office.I would HIGHLY recommend them to anyone if they are looking for a car. The benefits of buying a new car are not that much more expensive than if you buy a used car and the warranties are GREAT too !!!Thanks again.A very satisfied customer.

David Young

Aug 13, 2015

My wife and I visited Gay Family Kia on Friday, July 3rd. We were not really planning on buying that day but wanted to check out the dealership and get an idea of what sort of deal we might expect when we were ready to buy. We've been a one car family for several years and had not needed a second vehicle until recently, so we were taking our time and looking for the right deal. Our plan was to trade in our one vehicle (which had us making a higher car payment than we were really happy with) for a less expensive new vehicle for my wife. Our thought was that after a few months of making the lower car payment we'd save up a bit and find an inexpensive used vehicle for myself. Right from the start we were made to feel comfortable. There was no pressure whatsoever and if anything the folks we dealt with just wanted to make sure we were happy with our experience. We explained our situation to Amber and Daniel (who both helped us on a busy day, all while tending to multiple customers) and talked to them about our game plan they worked hard to get us a great deal....on TWO new vehicles! We ended up purchasing two new Rio LX sedans and ended up paying just over what we were paying for our one vehicle (which we traded in and were given an excellent trade value for!). I'm not sure I have ever been to a dealership that went out of their way to make sure I was happy and that I felt I received a great deal....until now. Gay Family Kia earned my business and I would gladly return should I find myself in need of another car. If you are in the market for a new (or used) vehicle, give them a shot - ask for Amber or Daniel - I bet you'll be glad you did!

KellyR

Aug 13, 2015

Gay Family KIA was Quick and professional. Didn't hang around all day like you do at other dealerships. Picked out what I wanted they looked at my trade, signed the papers and it was a done deal. Thank you Amber and Ryan for making this such a smooth car buying experience.

Pam Naranjo

Aug 12, 2015

Great experience and very helpful. Grant was new but knew a lot about the cars and made sure all my questions were answered. He was very professional and courteous.

Pamela 123

Aug 12, 2015

By far the quickest and easiest car buying experience! Our salesman was Rick he was friendly nice and did a great job!!

Jeff Scharnhorst

Aug 12, 2015

We scoured the internet for the best price on a 2015 Kia Soul and this is where we found it. Love the fact that they employ wounded warriors; I wish more companies would do the same. Shop here to support our veterans and their families and get a great deal too.

RYAN, AMBER

Aug 12, 2015

THEY VERY EASY TO DEAL WITH AND WILLING TO WORK A DEAL!!!!!!

daniel, ryan, amber

Aug 12, 2015

GO BUY A CAR FROM THESE GUYS!!! THEY ARE AWESOME!!! down to earth and willing to work with you!! GO BUY A KIA!!!

Ryan, daniel, amber

Aug 12, 2015

GO BUY A CAR FROM THESE GUYS!!! THEY ARE AWESOME!!! down to earth and willing to work with you!! GO BUY A KIA!!!

Cynthia1970

Aug 12, 2015

It was great car buying experience. Staff was friendly and helpful. Armando De Los Santos was very knowledgeable and courteous. Grant was also very helpful as well

Pnaranjoatsbcglobal.net

Aug 12, 2015

I was very pleased with my experience buying a Kia Sportage from Gay Kia. Grant was my sales person and he was very professional and answered all my questions. I also feel they had a good inventory of cars.

pamela123

Aug 12, 2015

By far the quickest and easiest car buying experience! Our salesman was Rick he was friendly nice and did a great job!! you will not be sorry you went to gay family kia!!!

jjsfixall

Aug 12, 2015

Best prices on the web, really friendly staff, great selection of vehicles. Was very impressed to find out they hire wounded vets for members of their staff; more companies should do the same and help support our vets and their families.

ksellers

Aug 11, 2015

I recommend this dealership highly. I went to a few others before visiting them and they were the only ones that weren't obnoxious and pushy. Amber and Daniel helped me get my new Optima. Gay Kia has by far the best customer service i've experienced. Amber was so friendly, thoughtful and considered my wants and needs in a car, and I really appreciate the work Daniel did to get the best price for me. All in all, I would definitely come back for a car buying experience in the future and would honestly refer them to friends and family.

Kristen Sudduth

Aug 11, 2015

I bought my Kia a month ago and I had a really great experience. I set up an appointment before I went in. When I got there I was treated with great customer service. I wanted a Forte but wanted to shop around a little more just to make sure. They were not impatient and let me see what I wanted and took time out to answer all my questions to make sure I picked out the car that I wanted. Then when it came to financing I don't have great credit but they got me in the car that I wanted with the payments that I could afford. This is a great dealership to purchase your new car from.

ksellers

Aug 11, 2015

I recommend this dealership highly. I went to a few others before visiting them and they were the only ones that weren't obnoxious and pushy. Amber and Daniel helped me get my new Optima. Gay Kia has by far the best customer service i've experienced. Amber was so friendly, thoughtful and considered my wants and needs in a car, and I really appreciate the work Daniel did to get the best price for me. All in all, I would definitely come back for a car buying experience in the future and would honestly refer them to friends and family.

KristenSS

Aug 11, 2015

I bought my Kia a month ago from Armando De Los Santos and I had a really great experience. I set up an appointment before I went in. When I got there I was treated with great customer service. I wanted a Forte but wanted to shop around a little more just to make sure. I looked at several cars and Armando helped me make a choice on the car. They were not impatient and let me see what I wanted and answered all my questions to make sure I picked out the car that I wanted. Then when it came to financing I don't have great credit but they got me in the car that I wanted with the payments that I could afford. This is a great dealership to purchase your new car from.

rsanche6

Aug 10, 2015

The deal I got for the Kia Soul was great! And the service was good! The salesman left us speechless and with great services with us as customers.

joann and tony

Aug 9, 2015

Friendly and courteous salesman, Kilan Anderson went out of his way to make the sale happen. Kilan was able to do for us what needed to be done, with a pleasant attitude.

Laura Heath

Aug 9, 2015

By far the best and easiest, hassle free car buying experience I have EVER had. Absolutely Awesome!!

Cynthia

Aug 8, 2015

Great customer service. Armando De Los Santos was AWESOME!!

Laura Heath

Aug 8, 2015

By far the best and easiest car buying experience of my life!! Would highly recommend this dealership!! Very friendly staff and was a very quick process.

Johnny Maxey

Aug 7, 2015

Recently purchased a Kia Forte from Gay Family Auto, and I must say the experience was outstanding

BBailey53

Aug 7, 2015

This is the second car I purchased from Gay Family auto. I felt I got the car for the price I wanted to pay. I did do my homework on the car. The sales team was very friendly. There was a snag on my paper work My DD214 was misplaced. So I brought them another copy. And I got got my first oil change 50% off I only have 6800 mile to go. Over all the process was great.

mary

Aug 6, 2015

I think this dealership was really great, I shopped before at other dealerships but nothing compares to the very nice people here at Gay KIa Family !! Telling everyone.

N Thomas

Aug 5, 2015

Great car buying experience. Armando De Los Santos was quick, friendly and helpful!!!

jadeb

Aug 5, 2015

I had a great experience at Gay Family Kia. All the employees were very helpful and nice, the facility was very clean. My family and I experienced great service.All the vehicles were kept clean and presentable, we were there an appropriate amount of time. I would definitely recommend my peers to visit gay Family Kia if in need of a vehicle.

charles

Aug 5, 2015

This dealership is family owned and family friendly. Everyone that we dealt with was kind courteous and caring. I will definitely go back to this dealership in the future.

dansedeflambeau

Aug 4, 2015

I am very impressed with the KIA warranties. The built-in safety features, such as hands free calling with voice activation show that safety is important in the design of the KIA models. My daughter has just gotten her drivers license. Giving her the ability to communicate with friends besides texting was a very important feature on the model I purchased. My salesperson even programmed my phone before I drove it off the lot. Thanks Gay Family KIA.

N_Thomas

Aug 4, 2015

Great car buying experience. Armando De Los Santos was quick, friendly and helpful!!! If you're looking to buy a Kia there is no other dealership to go to besides Gay Family Kia!!!

nanunanu83

Aug 4, 2015

I traded in my previous car for a now 2015 Kia Optima EX. My experience with the dealer was great. There were no surprises or gotchas during the transaction. The vehicle is phenomenal and I couldn't be happier.

JP Doyal

Aug 4, 2015

This is by far the best dealership we have ever been to! I would highly recommend coming here for your next vehicle purchase. They worked with us and got us to where we were happy to purchase our Kia Sportage. If you come here ask for Kilan! He was an awesome sales person!

N. Thomas

Aug 4, 2015

Great car buying experience. Armando De Los Santos was quick, friendly and helpful.

kylyf

Aug 4, 2015

very time efficient and helpful also. dealer we spoke to helped and made sure we knew our options adn helped us find the best car for us. it was a pleasant experience

jadeb

Aug 4, 2015

I have given my rating five starts because I had an amazing experience at Gay Family Kia, the service was great and so was the facility.

Kenda Bremer

Aug 4, 2015

What an interesting day I had; acquiring my new KIA Soul. Came for a test drive, drove away as an owner, a happy one. This dealership is excellent; a family atmosphere, demonstrated by friendliness in every individual I was fortunate enough to meet, caring, interested and a concern about what I needed and would be best for me. Plus my car is so cool...I am enjoying it more every day PLUS I got an insurance reduction because it has so many safety features!!!

Cme

Aug 4, 2015

My experience at Gay Family Kia was awesome. Trevor, my sales rep, listened to what I wanted, my price range, and made it happen. I left happy and excited purchasing my first car all on my own. Praise be to God.

nanunanu83

Aug 4, 2015

I traded in my previous car for a now 2015 Kia Optima EX. My experience with the dealer was great. There were no surprises or gotchas during the transaction. The vehicle is phenomenal and I couldn't be happier.

jpdoyal

Aug 4, 2015

My experience here was awesome. no complaints. They worked with me and made sure I was happy. No hidden agenda just wanted to help me! Hard to find a dealership this trustworthy!

UmiTyty

Aug 3, 2015

We have been a Kia family for years and the 2015 Sportage was a welcome addition to the family. The sales people were friendly and able to get us just what we wanted.

Summer

Aug 3, 2015

We just purchased a 2015 Kia Sportage from Gay Family Kia, and we had a great experience. They were very accommodating to our needs, and made the car buying experience less of a hassle. If you're looking to buy a Kia there is no other dealership to go to besides Gay Family Kia!!!

Summer

Aug 3, 2015

My husband and I just purchased a 2015 Kia Sportage through Gay Family Kia. Kilan Anderson was our sales rep, and he was awesome! The car buying process can be very stressful and overwhelming, but the staff works very hard to make sure all your needs are accommodated and you walk away happy.

Jennifer

Jul 30, 2015

My experience with Gay Kia was well.....fun! My mother and I felt like we were family, the staff there are very friendly . I walked in knowing exactly what I wanted, a few hours later and a test drive, I drove away with my new kia optima!

Rebecca hebert

Jul 20, 2015

Purchased my 2016 Kia Sorrento 7/10 with Kilan Anderson and the overall experience was excellent. From the test drive to the drive home. Would definitely recommend Kilan for next automobile needs.

Dave48

Jul 13, 2015

My wife and I visited Gay Family Kia on Friday, July 3rd. We were not really planning on buying that day but wanted to check out the dealership and get an idea of what sort of deal we might expect when we were ready to buy. We've been a one car family for several years and had not needed a second vehicle until recently, so we were taking our time and looking for the right deal. Our plan was to trade in our one vehicle (which had us making a higher car payment than we were really happy with) for a less expensive new vehicle for my wife. Our thought was that after a few months of making the lower car payment we'd save up a bit and find an inexpensive used vehicle for myself. Right from the start we were made to feel comfortable. There was no pressure whatsoever and if anything the folks we dealt with just wanted to make sure we were happy with our experience. We explained our situation to Amber and Daniel (who both helped us on a busy day, all while tending to multiple customers) and talked to them about our game plan they worked hard to get us a great deal....on TWO new vehicles! We ended up purchasing two new Rio LX sedans and ended up paying just over what we were paying for our one vehicle (which we traded in and were given an excellent trade value for!). I'm not sure I have ever been to a dealership that went out of their way to make sure I was happy and that I felt I received a great deal....until now. Gay Family Kia earned my business and I would gladly return should I find myself in need of another car. If you are in the market for a new (or used) vehicle, give them a shot - ask for Amber or Daniel - I bet you'll be glad you did!

David Young

Jul 13, 2015

My wife and I visited Gay Family Kia on July 3rd - we weren't really planning on walking away with a new vehicle, but wanted to get an idea of what kind of deal might be available if we decided to. We've been a one car family for the last several years and hadn't needed a second vehicle until recently - the plan was to trade our one higher end vehicle in and purchase a less expensive new one, so that in a few months, when we were in a better position to do so, we could pick up an inexpensive used vehicle as a second. Right from the start we were made to feel welcome. There was no pressure whatsoever and when we explained what our plan was, Daniel and Amber (who both helped us as it was a busy day and they were both helping multiple customers) went above and beyond and helped to work out a deal that got us two brand new vehicles for just about what we were paying for the car we had planned on trading in. The paperwork was made easy, the cars looked great when they were brought around for pick up and we were still in awe of the service we received and the entire process. I can't speak for everyone, but it's been a long time since I felt like a car dealership went out of their way to make sure that I was happy and that I felt I had received a fair deal. If you find yourself in need of a new vehicle (or a used one for that matter), and you'd like the car buying experience to be something you actually enjoy, drop by Gay Family Kia - I'd be willing to bet you'll be glad you did. (Purchased 2 Rio LX Sedans July 3rd, 2015)

BEATRICE RUSSO

Jul 11, 2015

We visited Gay family KIA to buy a vehicle (cash), after a looong wait around 40 min a customer representative finally showed us the car we were interested on, we talked about numbers... then he played angry, he went back to the office to talked with the manager (I guess), then he came back and said; we cannot give you that price.. that was all.. no room for negotiation or the minimum action to kept the customer interested We ended up buying a TOYOTA Your loss

meade265

Jun 22, 2015

We brought our Kia Sorrento to them for A/C check. It was not cooling, blower worked fine. First they told my wife that "the assigned to work on your car was not on that day' (why didn't they say that when we dropped the car off) , then there were no loaner cars (they didn't tell my wife that when we made the appointment, because she asked, otherwise we would have waited). Then when she calls the next day they have no idea what is going on with her car.."the GUY that handles her car is not working that day...) What a bunch of clueless goobers. Also there service area is way in the back of the car lot like some 3rd world junk yard. We finally got tired of waiting (over a week) and went and got her car and took it to a real mechanic who fixed it that day. DO NOT go to this dealer for any service on your car. You may never see you car again.

Pigkpr

Jun 20, 2015

Amber was amazing. She had answers for all of my questions. The Sorento that we bought was the second one, in a row, that we bought from Gay Family Kia.

Kia Owner

Jun 12, 2015

I drove 38 miles to this dealership after confirming an attractive internet quote with Kilan. I was made to wait 25 minutes while he "worked out some numbers" with their new car manager. It was getting close to rush hour and dinner, so I went to the bull pen to tell Kilan my wait time was up. Instead of apologizing for the long wait, the sales manager Steve sarcastically said "Hey, Kilan, didn't you check to see if he had a time limit? You should have checked." I said "Thanks for the answer" and walked out. No one wants or expects to get a response like that when they are shopping for an expensive new car. Steve did everything to lose my business. My guess is, this dealership had no intention of honoring the confirmed internet price and Steve's smartass comment was designed to make me leave. It worked. I will never go back.

Love my Kia

Jun 8, 2015

Gay Family Kia treats you like family and I had a great experience form the moment I walked into the front door. The Sales associate worked well and was a real trouper and put up with all my teasing and giving her a hard time but that's just me. Im not an easy customer but expect a lot from them. She and the rest impressed me and I will be back for my next purchase. Im eyeing that new Sorento

Miss Tee

May 28, 2015

Extremely deceptive sales practices. Hidden cost that the salespersons are not upfront about. Purchased the car because it was for my son and I did not have time to explore other dealerships. If I were purchasing that car for me I would have walked away from the sale.

Meagan85

May 26, 2015

Highly recommend! Our sales lady was very knowledgable and financing was quick & easy. By far the best car buying experience we've ever had! They worked with our trade and got us out of there for where we wanted to be even with our negative equity.

dontshopgaykiaindickinson

May 12, 2015

I have bought several cars and trucks from them!! It seems they dont want to sell cars!!

mia424ataolcom

May 11, 2015

WE HAD WENT TO MCREE FORD AND THEY COULD NOT GET WHAT WE WANTED SO WE WENT TO GAY AND GOT A NEW CAR.!!!! WE WERE VERY HAPPY...

dray6969

May 6, 2015