Gaughan Auto Store reviews

ed kaiser

Oct 14, 2016

The Best Trasition into a New Car ! The Best service All Around

Ken

Oct 14, 2016

I came to this dealer looking for a used car and they were able to get me into a car a wanted at a good price and provided great service.

AshleyP

Oct 14, 2016

This was a great experience and they really took care of me and found it great car I love

christy

Oct 13, 2016

Great customer service. Friendly atmosphere. Reasonable

Julie p

Oct 10, 2016

Melinda was incredibly helpful. I would recommend Gaughan Auto to anyone shopping for a used car

Ron msuto

Oct 8, 2016

Great experience....A lot of help and a lot of guidance by the staff.

Angela vitorio

Oct 5, 2016

This is our fourth car from this dealer. Thanks Jason!

Michelle coolbaugh

Oct 4, 2016

I have been here before, great customer service had brought me back. Would recommend anyone to come to gaughan auto store.

Maria Garcia

Oct 3, 2016

Very helpful charming personality. Great service yay

rs

Oct 1, 2016

Jason not only stayed late to show us vehicles, but was more than helpful, courteous, and knowledgeable. The entire staff took the time to work with us on a Friday evening, and completed the sale on Saturday. The whole experience was one that would encourage us to highly recommend this dealerships to everyone we know.

Megan C

Sep 30, 2016

Great place to shop for a car. Superior service!!!!!!!!!!!!

Michael belveduto

Sep 29, 2016

Shannon is a great guy to deal with made me feel no pressure got me the best deal I highly recommend Shannon .

patrician jerowski

Sep 29, 2016

Excellent service very friendly would recommend to all family and friends

Matthew B

Sep 28, 2016

Friendly, easy to work with and no pressure buying experience.

Linda barthold

Sep 28, 2016

Very friendly helpful people. Would recommend to friends and family

Joe l

Sep 28, 2016

Good price for the for thee auto that I was looking for

Donna

Sep 26, 2016

Love the people working here very kind and friendly and worked with me

kelseyjean

Sep 26, 2016

Very friendly, very clean, much variety, really work with anyone to get them in a car. I am a repeat customer. Will recommans.

do name williams

Sep 24, 2016

Wonderful friendly people definitely would come back.

James Stevens532

Sep 24, 2016

Friendly people that were easy to work with. I would definately recommend to a friend.

anthony

Sep 23, 2016

I had a nice experience . Everyone was very helpful and all my questions were answered to my satisfaction.

Patty

Sep 23, 2016

This place is awesome everyone was so nice and accommodating I would definately come back again.

jestin

Sep 23, 2016

I had originally come in with no expectation of buying. But after Shannon had begun talking to me you could tell that he is an amazing person, and great dealer. He got me an awesome loan, and worked with me on everything. I put no money down and a couple places wanted it but he refused to just settle. He continued to try until he found me a loan, with good monthly and fantastic interest. He is someone I would absolutely recommend.

Chris l

Sep 22, 2016

Very professional and quick. Helped me fro, the minute I had a question until the sale.

debraann gieski

Sep 22, 2016

Shannon is a doll! Very helpful. I wish I had gotten a new insurance sleeve. Please get More! Come see the horses, and thank you so much!!

kara

Sep 19, 2016

shannon was awsome today with getting me a newer car...

lefty

Sep 15, 2016

So far so good salesman Shannon very helpfull! Would recommend to anyone else buying a vehicle....

AnthonyZ

Sep 15, 2016

Service was great, Shannon helped me get a good payment on the car, and Harry the GM was awesome to talk to and deal with

Josh Carter

Sep 12, 2016

Shannon was great in helping find a good deal and assisting in my first solo adventure of purchasing a car. He definite,you helps maintain Gaughans great reputation.

nunderwood

Sep 3, 2016

The staff was great, very friendly and helpful. The car we purchased had a couple issues and they immediately gave us a even better offer and we're fair. We will definitely buy cars here in the future.

juan

Sep 3, 2016

This was easy, fast and efficient. We appreciate the good service

Wayne Williams

Sep 3, 2016

The service was great. Everyone was very nice and helped us out as fast as they can. I would recommend!

DanielS

Aug 31, 2016

Melinda was very helpful . She told us about the car and then let us know when it came in.

marissa

Aug 30, 2016

Harry and Melinda were very polite and honest. The process was fast and easy, the dealership took care of all needs and concern!

Geraldi burgess

Aug 27, 2016

Shannon sosnak is an awesome salesman very helpful and positive attitude

lisabsmith

Aug 26, 2016

Best dealership and staff in NEPA. I would recommend Gaughan Auto to everyone!

DS2

Aug 26, 2016

We have purchased three vehicles from here overs and we continue to come back because we are happy with the service and our purchases.

Lindale dejesus

Aug 25, 2016

Had an awesome experience everyone was so friendly and helpful

Jermaine Loughney

Aug 25, 2016

The process was awesome and fast.Harry had me in and out of the dealership in no time.I would highly recommend this dealerships to anyone loo7for a new or used car.I know I'll be back here again when I'm looking to upgrade.

Doug

Aug 24, 2016

My shopping experience was smooth and came to a good result.

giantsfan

Aug 24, 2016

The staff here were fantastic they did whatever they could to get me in a new car.I left here feeling very happy and satisfied .All of the staff here were wonderfulO

matt

Aug 20, 2016

The place was awesome found questions car my mother will love me driving also they're so friendly

brianrussell

Aug 20, 2016

Excellent service and vehicle .Van very good conditionn,,test drive good fast service

Tyler shotwell

Aug 18, 2016

Very satisfied ....Highly recommend .....Thank you very much

Paulina

Aug 17, 2016

Great experience great customer service and good explain and very straight foward!

Sharonville McBride

Aug 15, 2016

I can't say enough about the courteous and helpful staff. They are wonderful to work with and treated us extreme well. We've bought several vehicles here and will return for our next.

Terre niece Chatterpau

Aug 15, 2016

The service was excellent ,Shannon, the sales person was very great and spend a lot of time with me and explain everything in detail it was a great experience I will shop again

Bradley Reed

Aug 13, 2016

Experience was excellent ,direct and professional ....Thank you

Brynn

Aug 13, 2016

Melinda and Shannon helped me out so much to get the car I wanted !! They're awesome!

JoAnn C

Aug 10, 2016

The most enjoyable experience! The staff, selection, and whole company was amazing!

Cliff

Aug 10, 2016

Gene and the sales staff were so comfortable to work with. Even Mike, the owner, came up to me and thanked me for stopping in. I unfortunately did not by the vehicle I came in to see, but I will be back when I'm ready to buy.

MR. JOE WALL

Aug 9, 2016

I BOUGHT A 2010 Tc SCION THERE ABOUT A WEEK AGO. SALES STAFF TREATED ME GREAT MADE ME COMFORTABLE BUYING THE CAR. NOT PUSHY AT ALL. LISTEN TO WHAT I SAID . FINANCING WAS OUT OF THIS WORLD. MY CREDIT NOT SO GOOD AND ROB GOT ME BOUGHT. THEY ARE THE BEST.

MISS ANN WALSH

Aug 8, 2016

Just BOUGHT A 2013 JEEP GRAND CHEROKEE VERY WELL PLEASED WITH STAFF AND FINANCE DEPT. THEY WERE NOT PUSHY AT ALL . LISTEN TO MY NEED'S. SOLD ME THE RIGHT SUV AT A REALLY GOOD PRICE.

Bmw Fan

Aug 8, 2016

I purchased a 2007 bmw 328xi from The salesman Shannon at Gaughan auto store had such a great experience with him and the whole staff at Gaughan Auto Store would Highly Recommend going their for your next Vehicle!! They had a Great Selection of Vehicles

Penn state fan

Jul 17, 2016

We were very please with our purchase. Everyone at the dealership was so helpful.

SusieMC

Jul 14, 2016

I traded in my Chevy Aveo for Nissan Cube. I not only got what a wanted for my car, but the the whole process went so smoothly and stress free. Melinda was a huge help with my purchase and the rest of the staff are extremely friendly and welcoming. Not pushy at all. There is not one bad vehicle on the lot!

RAY YUHAS

Jun 30, 2016

BOUGHT A USED TRUCK ABOUT ! MONTH AGO VERY WELL PLEASE WITH THE WHOLE DEAL PRICE FAIR LET ME LOOK AROUND NOT PUSHY AT ALL. TOOK MY TIME ON LOT. SALEMEN VERY HELPFUL. MINOR REPAIRS TOOK CARE OF. GLAD I WENT THEIR.

CHRIS B

May 31, 2016

VERY HAPPY WITH THE SALES STAFF. I FEEL THEY WENT BEYOUND THEIR DUTIES IN HELPING ME FIND THE SUV FOR ME. PRICES WERE VERY FAIR. TOOK THE TIME TO HELP ME. SERVICE WAS GREAT.HANDLED some SMALL iSSUES WELL.

MRS. carla BENZ

May 24, 2016

MY HUSBAND AND I PURCHASED A SAAB AT GAUGHAN AUTO STORE ABOUT MONTHS AGO . WE WERE TREATED VERY WELL. SALES STAFF WAS VERY HELPFULL WITH OUR PURCHASE. WE WOULD GO BACK THEIR FOR ANOTHER CAR.THEY TOOK THE TIME TO HELP US. THEY LET US LOOK AROUND AND DRIVE A FEW MODELS.

Lindsey Pilger

May 24, 2016

The sales team at Gaughans exceeded my expectations while shopping there for a used vehicle. They went above and beyond to find the perfect truck for me and at an affordable price. Their service department, although not needed much, is fast and very thorough. I would highly recommend anyone looking for a used vehicle to stop in. They will bend over backwards to get you exactly what you want, at a price you can afford!

steven craig

May 23, 2016

BOUGHT MY TRUCK # MONTHS AGO LOVE IT.HAD NEVER A PROBLEM WITH IT. FAIR PRICE PAYMENTS ARE GOOD .SALES AND SERVICE ARE GREAT.

Phillip

May 11, 2016

I have purchased four cars for myself, wife, son and daughter in the past two years. I have had nothing less than exceptional customer service and am extremely happy with all of my purchases. They made the financing quick and easy. I purchased an extended warranty with each car knowing full well that I was buying a used car and nobody has a crystal ball to know if it'll break down. Thankfully, I have not had one single issue with any of the four cars. I will buy all of my cars here in the future and will make sure my family and friends give them the business in stead of some franchise place.

Toni

Mar 2, 2016

Any company that does not pay their employees is not going to give their customers good service or respect either.

Jeremy

May 15, 2015

I was shopping for a 2008 Chevy Truck and I called the dealer and spoke with the sales man. He was very nice and wanted to help me in any way he could. I asked him on Thursday about the truck and then I asked him about GWR for the truck and towing a camper. My 1st issue was he said "Well you can Google that" Now being very well aware of the internet I know I can but I was looking for that exact trucks info and also was interested in 1/2 ton vs 3/4 ton rears and info I could use to do more research. I was not really upset just put back how a sales man would not want to answer questions My 2nd issue was the dealer is over an hour away and I wanted to come test drive the truck (Seriously wanted this truck) he was Yes come up and we will do it. I called Saturday Morning to confirm it was there and I was told "This truck is not running right" but I have another BLAH BLAH BLAH truck for sale. I told him well get it fixed and let me know because I wanted that model and color off cars.com. I was then told it was not a good fit for my needs. As a very educated consomer who was doing his home work I felt put off again that one the "Used" car tricks were in place but also that he was telling me what I do not want. Trust me I KNOW what i want in my next new truck. So Please do not use these people I can not judge the whole place by one person but they are so small "His words" that is is in charge. BUYER BEWARE!

assist 128

Dec 21, 2014

I have new friends there. Treat me like I was one of them let me test muliple vehicles and found one that fit my budget and my family I won't buy from another dealer now

jkssr123

Nov 20, 2014

Got a truck with a bad gas gauge and they gave me a run around AFTER i purchased the chevy truck and pritty much said tuff luck good buy!!

rm

Aug 2, 2014

made contact via internet, reference to a Chrysler sebring- no call back. must be doin well and not need the business

Brenda

Apr 18, 2014

I was very pleased with there help and effort in helping me find a vehicle. Staff was kind and friendly. I would definitely return again.

Flyers Fan1

Jun 15, 2013

I had to drive 3 1/2 hours to get there. They had the vehicle serviced and waiting when I got there. It was as advertised and my wife loves it! I would recommend them to everyone.

ihategaughan

Oct 11, 2011

my newly purchased jeep went in for a tune-up and was returned to me 1 and 1/2 months later with a different engine in it. the (new) engine had almost 20,000 more miles on it than when i purchased the jeep. they did not ask or inform of this. after threatening them with a layer they agreed to give me a full value trade. not open to this at first but eventually agreed. i purchased another vehicle only to get screwed again. this time the vehicle is great but they wound up finageling an extra 1000.00 out of me. they are not making friends at gaughan, they are making enemies.