Used Cars for Sale at Gateway Kia of Warrington in Warrington, PA

Amanda44

Jun 25, 2016

They were very patient with my concerns and questions. They helped figure out specifically what I needed in a car and found the best choice for me. They were very knowledgable and were very understanding

Hammer1960

Jun 22, 2016

I would recommend Gateway Kia to everyone who is looking for a new car! Joe B. is awesome, Bret and Steve are helpful, caring,and so personable! This is my 3rd vehicle purchased at Gateway and each time the experience has been great! The service department,especially Don, is very flexible and an added bonus to a new car purchase! Thanks to all!

Kgordon

Jun 5, 2016

This dealership is by far the best in my opinion. The sales department listen to what I wanted and I didn't feel pressured to buy anything that I didn't want. The service department is also very helpful and friendly! I highly recommend them!!

Rocdom

May 27, 2016

The way you're staff treated me was second to none. Manager Joe V was a pleasure to work with. He's an asset to your company.

marvinmol

May 17, 2016

Don is a super service manager a great person took care of my service needs and was interested in my comfort as I wasnt able to walk steps offered me coffee or hot choc very caring person

L.Guerin

Nov 9, 2015

Bought my first car today from Aveion Estrada. What a wonderful young man. For just starting out in his career he was very informative about cars. I appreciated his service. Thanks so much Aveion.

RobertFPA

Nov 3, 2015

Another satisfying experience at Gateway Kia Warrington. Everyone was so welcoming and friendly. Robert F.,Warrington PA

Mr. Garcia

Sep 29, 2015

Rick my salesman was great and it made the process so easy. I love my new car.

Jon cester

Sep 26, 2015

I very please to have bought a new van at warrington Kia , and am was happy to deal with rob lucerne , would recommend anyone looking to buy a new car. Thanks have great day

js

Sep 23, 2015

Very easy going and would recommend. The sales staff and management was easy to work with. I would recommend to anyone who is in the market to Only go to Gateway Kia Warrington.

BillH

Aug 17, 2015

You've been warned - find another Kia Dealer to buy from and more importantly, get your KIA serviced! Gateway Kia Warrington's service department is in complete chaos, which may be because of the utter incompetence of the Service management OR the Technicians being clueless on how to fix their own vehicles. Short version of events AFTER our vehicle was there for 2 WEEKS with no update on status... "Good thing you called 'cause the part just (now) got here." Apparently the warehouse workers at the parts warehouse not only do not know how to pull the correct part number but they also FUDGED the paperwork so the part number, packing slip and invoice all matched. Appears to be a conspiracy undertaken by the international Kia parts warehouse to unscrupulously undermine this one dealership. STAY AWAY from this place!

tomtutone

Aug 17, 2015

You've been warned - find another Kia Dealer to buy from and more importantly, get your KIA serviced!Gateway Kia Warrington's service department is in complete chaos, which may be because of the utter incompetence of the Service management OR the Technicians being clueless on how to fix their own vehicles.Short version of events AFTER our vehicle was there for 2 WEEKS with no update on status...KIA - "Good thing you called 'cause the part just (now) got here." (really I called at the exact perfect moment at 9:53 on a Monday?) Me - Sorry? The car's been there for going on 2 weeks!! (in an aggravated and sarcastic tone) "So you ordered in the wrong AGAIN? (this was the second time!) Kia - "YEA, looks like the wrong part was shipped in last week. (apparently the warehouse workers at the KIA parts warehouse not only do not know how to pull the correct part number but they also FUDGED the paperwork so the part number, packing slip and invoice all matched.)Appears to be a conspiracy undertaken by the international Kia parts warehouse to unscrupulously undermine this one dealership.STAY AWAY from this place!

DonPA2014

Sep 19, 2014

I was very pleased with the salesmanship Rick demonstrated. He was anxious, but no pressure, to meet my specifications. But he was somewhat limited by the stock on hand. The Sportage he found for me is very adequate for my needs. I visited your dealership 3 times before deciding on the vehicle that satisfied my wife and I. Rick was a gentleman each time, and very thorough in explaining the advantages of the Sportage. Thank you for an excellent experience. I will definitely recommend Gateway to family and friends. Sincerely, Don S.

LBelardino1

Jun 5, 2014

Impressive facility, Welcoming, Professional, Attentive, Knowledgeable, Informative, Respectful of our situation, Caring, Willingness to negotiate, meeting our needs and expectations, seamless experience, we will Refer!

jgiacca

May 30, 2014

We were extremely impressed with this dealer. We leased a beautiful car and got a great deal! I would definitely recommend gateway Kia to everyone.

SandyC46

May 10, 2014

We came to Gateway Kia for an oil change, which was due. Hoping we could just wait for it, we were told it would take about 45 minutes. So we said, great. Well what do you do at a car dealer when you have 45 min. to waist, you look at cars. Lorenzo Kemmerlin approached us with a big smile and a friendly manner. We were contemplating trading our 2004 Kia Sorrento in for a new car in the near future so we told Lorenzo what we had in mind. He was not only friendly but extremely helpful and knowledgeable. He answered every question we asked of him and even had some suggestions for us to consider. The Gateway Staff made the purchasing process smooth and easy. Everyone was very pleasant. Lorenzo helped set up some functions in our new car and told us if we have any questions to just call him. Later as we drove off in our new car we said what a great experience from Lorenzo and the whole staff . As we did with our 2004, our new Sorrento will be serviced at Gateway Kia.Eric and Sandy CastelliWarrington, Pa

Josh.Triton

May 7, 2014

Went there not knowing if I could get approved, after the hard work of Rob and the team I went home in my new 2013 optima... So happy that I actually enjoy driving around in a car again!!

Jediaz

May 5, 2014

Everyone at the dealership was very polite and made me feel very comfortable. The Salesman worked well with me to get me the best deal and have me drive out of there with a brand new car. I will definitely recommend Gateway Kia to my friends. Thank you!

Wayne98

May 5, 2014

On Thursday My fiance and I went to Gateway KIA and met with Lorenzo about possibly buying one car. Lorenzo is the BEST salesman I ever had the privelage to work with. I hate using the word Salesman because he did not try and sale us anything we didn't need. We gave him our thoughts on price and he came in exactly where we wanted to be and we drove off in a brand new KIA Optima. We were so impressed with the service we received we returned the next morning with my fiances car and drove off with another brand new car. Everyone at the dealership were friendly and helpful from the Manager Barry to the finance guy Ron. I would strongly recommend anyone to go to Gateway KIA in Warrington.

suetav

Apr 17, 2014

Since my 2003 Chevy Tahoe was getting older, and more and more expensive to repair and fill with gas, I decided it was time to consider a smaller, more practical car. Gateway Kia is located close to my home and I was very impressed with the style and features of the Kia Optima so I wanted to take it for a test drive to see if I liked the way it handled the road. My husband and I read rave reviews on Lorenzo Kemmerlin, and contacted him to see if he would be available to talk to us about the car and perhaps take it for a ride. He was extremely friendly and approachable from the start. He explained the car's features, warranties and details thoroughly and allowed us to test drive the car and we were quite impressed. Our original intention that evening was just to drive the car to see if we liked the ride since we already liked how it looked, and yes, we enjoyed the ride! Lorenzo and his manager, Eric, went above and beyond to work with us on a trade-in value for my Tahoe and they were truly a pleasure to work with, Both my husband and I felt they were working with us and not against us during the entire experience, and neither of us have ever experienced that before in our entire years of purchasing cars! In the end, they put together a package that we could not refuse. Unbelievably, I drove my hot red Optima home that very night. And someday, I plan to come back...

Kissangelina

Mar 31, 2014

Meghan was very helpful and had lots of profuct knowledge. A man name dave took us to test drive the kia forte and i fell in love.

mikeyw7

Feb 11, 2014

Purchasing my new vehicle at this dealership was a great experience. The employees werefriendly and courteous, and answered all my questions sincerely.I would highly recommend them to anyone who is interested in buyinga Kia product.

stevekarl44

Feb 4, 2014

I had a fantastic experience at the Kia dealership in Warrington. Both my sale person (Pete Pietrangelo) and the manager (Eric Tunkle) were a pleasure to deal with. They are both true professionals! This was one of the quickest and easiet car purchases I have had in my lifetime! Everybody at the dealership was warm and friendly and willing to lend a hand.

tlawlereagle

Jan 24, 2014

fromstart to finish sales experiece was exceptionnal veryhelpfuland informative understood features of car and all my questions answeredtomy complete satisfaction lorenzo laura and eric perfect

Dave

Jan 19, 2014

Positive experience. Sales Consultant was not pushy and was easy to deal with. The dealership is convenient for service and was clean and well maintained.

MARYANNE ROBERT

Jan 5, 2014

I WOULD LIKE TO THANK JOE WEBER, FOR MAKING MY NEW CAR BUYING EXPERIENCE THE BEST I HAVE EVER HAD. HE WAS VERY QUICK TO COME TO ME WHEN I WALKED INTO THE SHOWROOM,HE TOOK ME TO THE CAR I WAS ASKING ABOUT, THE 2013 KIA RIO,EXPLAINED EVERYTHING ABOUT THE CAR,EVEN ENTERED ME TO WIN IT FOR FREE,THEN WE SAT DOWN HE TOOK MY INFORMATION FOR FINANCING,THEN WE WENT FOR A TEST DRIVE,WHEN WE CAME BACK,I WAS DRIVING AWAY IN MY NEW CAR.I WILL REFER ANYONE LOOKING FOR A KIA TO THIS DEALERSHIP! THANK YOU JOE AND ALL THE FINANCE TEAM WHO HELPED PUT ME IN MY NEW RIO!

seanbur

Dec 3, 2013

Easiest car buying experience I ever had Lorenzo took me through the whole process and explained all the details from financing to features and benefits

UsedCarPurchase

Nov 12, 2013

I purchased a really clean, well prepped used car from Gateway Kia. The sales staff, even beyond my rep, were very friendly and gave a good dealership experience. About a week out, I had an issue that was not warrantee covered and they stepped up to help me out. Although I have not used the free service/new loaner car provided with the purchase yet, I was very surprised that a dealer would even offer this for a used car client. Very good experience!!

VERY unhappy service customer.

Nov 1, 2013

I took my car in to this dealer at 9:00 A.M., as per my appointment, for a minor warranty repair. The car was promised to be ready by 2:00 P.M. that day. Not having heard from them by 3:30 P.M., I telephoned and was told that repair would not be completed until the following day, but I was promised that the car would be ready by noon. It is now 4:20 P.M. and I am still waiting for a call from the service department that the car is ready. I called the dealer at 2:00 P.M. and 4:00 P.M. to inquire as to status of repair, and was told both times that the technician was "just finishing up." I will follow up with a report as to the quality of the repair, if and when I ever get back my car.

RICK0312

Sep 12, 2013

JOE WAS GREAT! explained EVERYTHING ABOUT THE CAR AND WE DIDN'T FEEL THE LEAST BIT PRESSURED. FINANCING WAS QUICK AND EASY! REALLY GREAT EXPERIENCE.

krabberman

Aug 28, 2013

I had a fantastic experience at this dealership. It was my first car that I was buying and it was the most comfortable process compared to others that I have had. I didn't feel pressured to buy it that day, but I was excited and knew it was right when I did. It was fun and the customer service was great. From sales to finance every step of the way was explained in great detail that I never felt like I missed anything. My needs were met and the staff was very friendly. Thank you for making it a great experience for me!

BartFeys

Aug 27, 2013

Lorenzo did a GREAT job again. Had a real good experience purchasing my Optima beginning 2012 already. Lorenzo goes the extra distance to get one what he wants.Thanks.

Yvonne T.

Aug 15, 2013

I purchased my new Kia Sportage in 2012 and I couldn't be happier. From the time that I walked in the door to the time I left, all of the staff were very helpful and very courteous. I had my infant grandson in tow and throughout the lengthy sales process, they were all very helpful in keeping him occupied, happy and well-fed! :-) The sales experience in itself, although tedious, was easily handled step-by-step, thanks to everyone from my wonderful salesman, Lorenzo Kemmerlin, to the sales manager, the service manager, the young lady that wrote up the finance papers, even the other sales reps. I felt as though my initial presence was welcomed, unlike one other dealership I first visited in Lansdale, and that my business was sincerely appreciated. This is the first Kia I have owned and it is, indeed, THE most fun to drive, easy to maneuver and very reasonably priced. When I visit the service department, the service staff is always pleasant, no matter how busy or rushed they may be, they are patient and they take the time to explain things that need to be taken care of. I will continue to be a customer of Gateway Kia in Warrington for years to come.

mep160

Aug 12, 2013

Eric who sold me my car was very helpful, courteous and knowledgeable. He also was not a pushy salesperson which I appreciate. Eric is the Finance Manger who knew how to work the numbers to the point were I was happy and relaxed during the negotiating process which is a rare experience when purchasing a car. I have already told family and friends to purchase their next cars for this dealership. Thank you again for the experience.Maria E. Perilli

flyersfan

Aug 1, 2013

From the moment my husband and I walked into the dealership, we were treated with courtesy and respect. Lorenzo greeted us at the door, made us feel extremely comfortable,found the exact car I was interested in, and worked with us to get the payments where I wanted them to be. There was no pressure, and we felt like we were part of the Kia family (which we are as our family owns 3 Kia vehicles!). Lorenzo also sold my daughter her Forte 3 years ago, and she was impressed by his professionalism then, as much as we were now. He gave a full explanation of all of the features of the car, and even programmed my i-phone to the car while we were waiting to do the paper work. When I submitted my online request for the Optima, I received several emails and voice mails from 3 Kia dealerships, and while I never had the opportunity to deal with any of the sales crew, the experience I have had in the past with Gateway Kia of Warrington's service department, verified my decision to come here to purchase my new car. While we were waiting, we had the opportunity to interact with several employees and everyone was cordial and professional, and it was evident that there was good chemistry among them. With all of this being said, I would definitely recommend Gateway Kia of Warrington to anyone who was interested in purchasing a new or used vehicle. Thank you Lorenzo. I absolutely love my Kia Optima SX!

Philippfeffer

Jul 25, 2013

We were so pleased with this dealership and the treatment we received from the moment we walked in. Chris Banner is the most pleasant person to work with. He was ready to show us every feature of the new Cadenza, which by the way is a wonderful car to drive. His familiarity with all the features of the car and his eagerness to demonstrate them to us was most helpful in making our decision. He also showed us around the service department and introduced us to the staff, who were most courteous and helpful. We will be sure to recommend this dealership and Kia to my friends who are in the market for a new car. We will also tell them to ask to speak to Chis Banner.Phil and Judy Pfeffer

cmohapp

Jul 23, 2013

Lorenzo was great to work with. He helped explain the process of returning my lease and then purchasing a new vehicle. He was very straightforward and helpful when finding a vehicle that would match a monthly payment range. Lorenzo was not aggressive and did not try to push a sale in an uncomfortable way. I would recommend this dealership, especially if you are able to have Lorenzo as your sales representative.

jksmith940

Jul 22, 2013

My experience at Gateway Kia was excellent! From the time I walked into the showroom till I drove away with my new Kia Optima SXL I was treated like part of the Gateway Kia family. My salesman, Franco, was friendly, knowledgable, and took extra time going over the car. He even handled calling my car insurance and adding the new car to my auto policy. I have purchased over 10 vehicles in my life and I can say that this was the best experience I have ever had. You will not find a car out there that has all the options that the Kia Optima has for the price. I would highly recommend Franco and Gateway Kia if you are in the market for a new vehicle.

johnandcarlal

Jul 17, 2013

This is the second Kia from Gateway and Rick Abbate that our household has purchased. We always have a great experience when visiting the showroom. Rick always makes sure we understand exactly what we are getting and does everything to make us feel comfortable.Everyone there is so pleasant and they all come by and say good luck, and thank you when you purchase a vehicle there.Would recommend everyone to visit Gateway Kia for fast, great, and friendly service.

fhein83

Jul 16, 2013

Very knowledgeable and courteous, treated me and my family with respect. Lorenzo's knowledge of the vehicle was very helpful with the questions I had about all the new systems that came with the vehicle

chefbrucewest

Jun 17, 2013

Our purchase experience was superb. Nate, from sales stayed with us through the process every step of the way. The business manager was very knowledgeable and helped us purchase the correct used car warranty. They even assisted my son with purchasing car insurance.Kia in Warrington has a professional, experienced team that treats people with respect.I would definitely buy a new or used car at Gateway Kia.Again, Thank you for everything you did for me and my son.Sincerely, Bruce WestPresident, Star Property Management, Inc.

richkat177

Jun 11, 2013

This was, by far, the easiest car buying experience we have ever had! We can't believe all the standard features on the Optima, the price was great, and the process was simple. I love driving my new Optima! I definitely recommend Kia brand, and specifically Gateway Kia, to friends and family looking for a new car. Our sales agent, Rick Abbate, has been in touch to answer any questions about the car and to make sure we are happy with our purchase. I believe my ratings above reflect the wonderful experience we had with the car, the dealer, and our sales agent.

Lorenzosorento

Jun 6, 2013

Purchased a Sorento from Chris Banner. My experience was wonderful! Chris was the best salesman I've dealt with. The whole staff at Gateway excelled!

kayytayy6

May 30, 2013

Everyone at this dealership was very helpful and friendly. They went above and beyond to get me into a new car. They were very patient and kind. One of the best experiences I had at a car dealership. I would recommend Gateway Kia in a heartbeat.

lwambold

May 20, 2013

The only thing I would have to say is that The staff is Outstanding & helpful. Christ Anwsered every question I asked and did his best to help me out even though I have the worst credit!Thanks Christ & KIA Staff..Thanks again Laura Wambold

chefpants

May 1, 2013

Everyone at Kia Warrington was so friendly and so helpful! they went above and beyond to make sure that I left my meeting with them satisfied. I purchased my first brand new car with them, and I will be certain to return to them in the future. I could not possible be happier with my experience.

ash_kia

Apr 16, 2013

I gave this dealership very Hi ratings due to the fact that they bent over backwards to accommodate my wife and myself in getting our paper work done as faster as possible so we could take the vehicle of our choice home that night. The staff stayed well after closing time to get things done (1130 pm to be exact). Christopher took time from his busy schedule to explain how different functions of the car operated even though he had very little sleep the night before. We have never had this kind of experience with any dealership in the past while shopping for a vehicle before. A very pleasant change of pace. Keep up the good work Kia guys!

mmcquaid43

Apr 16, 2013

From the time I phoned Gateway Kia, to the day I visited, 4/15/13, they always treated me in a proffesional customer oriented manner. Upon my arrival I was introduced to Lorenzo Kemmerlin the sales consultant assigned to me by the sales manager. I felt very comfortable with Lorenzo as he took the time to explain all of the options I had at my disposal. My situation was a bit tricky as I knew I was upside down badly in the vehicle I was trading in, Lorenzo worked with Eric Tunke, who found the best fit for me in order to get me the vehicle I wanted at a reasonable payment. I am extremely pleased to say I am the proud new owner of a 2013 KIA Optima, and what a vehicle! It will take me a bit of time to figuire everything out with all of the new bells and whistles included, and also coming from a SUV, which I have driven for 20+ years the vantage point is changed! I would recommend this delaership to anyone interested in being treated like a valued customer walking in the door. I live over an hour away and had a bad experience with the local KIA dealer and Gateway made the trip worht every mile. Thank you again to the entire team who assisted me, from Lorenzo to all of the folks evaluating my trade, the finance folks and anyone else who took the time to greet me while I was there.

tgisondi

Apr 16, 2013

This is the second car I have purchased from Gateway Kia in Warrington. Both experiences were outstanding. Everyone on the sales floor greeted me, I never felt pressured to make a deal, I believed the salesman I dealt with had my best interests in mind as we went through the purchasing process. Convenient, fast, and straightforward: three qualities that I believe are necessary from a good new car dealer, and I saw all three in my experience at Gateway. Everyone was friendly and working hard, I felt valued as a customer, would return in the future.

CarlaLindenman

Apr 3, 2013

I felt welcomed and appreciated from the time I walked in Gateway Kia Warrington until I drove away in my 2013 Kia Soul +. Rick Abbate was very friendly and very helpful during the entire process. Rick gave me his full attention and explained everything patiently and thoroughly. Rick was very knowledgeable on the Kia Soul and showed me how to work everything on the car. By the time I left I felt like I had had my Soul for years instead of just a few hours! I have leased many cars over the years, spending almost the entire day at the dealership. Rick and Laura Weaver were very efficient and made the process go smoothly and quickly without me feeling rushed. I would definitely recommend Gateway Kia Warrington to anyone looking for a new or used car. Ask for Rick Abbate!''

debbie3877

Mar 30, 2013

Kia of Warrington is one of the best dealerships I have ever worked with. Our salesman, Lorenzo, was so friendly, worked with us to find the right car for us and asked what our needs were. He was able to get us exactly what we wanted within our budget. The entire staff is friendly and willing to make the customer as comfortable as possible during the buying process. I would absolutely recommend Kia of Warrington!!

Jelleyjo

Mar 25, 2013

Great service. Very nice people. I was looking for a price that would be close to what I was paying before this purchase and they were able to help me match it.

OptimaSXL

Mar 18, 2013

I would recommend to anyone anywhere. They offer the best customer service I think I've ever received.If I could tell all the shoppers on the floor to go for it at Gateway I'd do it.

allblue14

Mar 16, 2013

Joe Weber was my salesperson and was a great guy, no high pressure and knew the product well. He walked me through the options and features and then we went for a test drive! I really like the vehicle and look forward to the service that will be provided! Overall, was a great experience, and would recommend Gateway Kia of Warrington to anyone looking for a new car!

tracksnrhythm

Mar 16, 2013

I felt very comfortable with the whole process. I even told Lorenzo before I left that this experience was the best because it was so easy. He was upfront didn't pressure me, asked questions and presented what he thought matched my needs. I made my decision and I was good to go!Everything should be this easy!

REG105

Mar 15, 2013

I recently purchased a 2011 Sorento and was very satisfied with the whole experience. My sales consultant was instrumental in finding the vehicle I was looking for with the features I wanted. He was very courteous and professional during his presentation of the vehicle. I was also impressed by the ease of coming to agreement on the fair final price I paid. Management went beyond my expectations in delivering a clean detailed vehicle that looked like new. Without a doubt, I would recommend Gateway Kia to a neighboir, friend, or colleague.

Michelle7020

Mar 15, 2013

By far the best car shopping experience I have ever had!! Everyone at Gateway Kia Warrington was extremely helpful, friendly and very informative. I would recommend (and already have) Gateway Kia to anyone looking for a new car. Lorenzo made the entire purchasing process enjoyable and easy. He is very knowledgeable and was a pleasure to work with. I had been to two other Kia dealerships in the area and I am so glad that I decided to stop in at Gateway. The customer service I received at Gateway far exceeded the others. I love my new Optima - thanks Lorenzo and Gateway!

Lori1960

Mar 14, 2013

"My daughter was looking for a car and made a call to Gateway Kia because a friend had recommended them. We were greeted by Peter Pietrangelo. We told Peter the amount we could afford and he started to see what he could do to get us close to that amount . He pulled a car out front for us that was in excellent condition, inside and out. My daughter was so excited and loved the way the car drove. Peter and the finance department had gotten us close to the amount we had asked, and we bought the car. The next morning the finance team (Harry) wasn't to happy with the finance rate and had felt that he could do better. So he called a few more banks and was able to lower the finance rate a good bit. He lowered the payoff by 11 months and the payment $7.00 less a month. So overall they went above and beyond our expectations. We would definitely recommend Gateway Kia. They really helped us out and understood our situation. Thank You, Peter & Harry, From Lori & Rachel"

Rkgrossman

Mar 14, 2013

The dealership and all of it's employees were extremely knowledgable and helpful in helping us the copse the best car for us. We highly recommend Gateway Kia!!

deandenny

Mar 13, 2013

We shopped at a few kia dealers before we came to gateway, we were immediatly welcomed by harry. It was such a pleasure to walk into a store where your spending hard earned money and someone says welcome. As soon as harry welcomed us ,another man came over and welcomed us again, his name was lorenzo .Lorenzo was the salesman that showed us the vehicle and demonstated how everything on this car worked . when we came back from the test drive we walked in the store and were again greeted by alex and eric . everyone was so nice and friendly. we came to an agreement on price and we were excited to get our new soul. Harry came over to us and congratulated us and thanked us for our business as well as alex and eric. this dealership is the best by far for how nice and friendly they are and they are all truly the most professional people that we have come across in our search for a new car.we will recommend all of our family anf friends to go see these guys at gateway kia - make certain to ask for lorenzo,harry,alex and eric you will have a great experience- love you guys!

Katie1985

Mar 12, 2013

I bought 2 cars within a few months of each other through Chris Banner and would recommend the dealership to anyone since I was treated like family.

Owen l

Mar 12, 2013

The people at Gateway Kia were very hospitable. I went in having a hassle free and pleasurable experience. The first person we asked for was the internet sales rep. When he came out, he confirmed the information that we sent him and then handed us over to Chris Banner to finish the buying process. Chris was great. We looked at the car i wanted. It was a used Acura Rsx. He was so enthusiastic during the whole process. After the filling out of the initial paperwork, he kept us briefed on how the finance situation was going. During this process we learned about him. We talk about everything from past jobs,cars, to sports.Found out he was an Eagles fan. I am a Giants fan. My girlfriend who was with.me during purchase is also a Eagles fan. During this time of laughing and joking about that, the loan was approved. He took us for a test drive and then handed us over to the finance manager. He made the process very easy to understand. I finished signing all my paperwork and was thanked for making the purchased. Meanwhile, Chris, was getting everything ready for my departure. He also thanked me for my purchase and took a picture of me with my new car. It was a great quality experience.

GoetzPA

Mar 12, 2013

From our very first visit to your dealership on 3/9/2013 we received maximum attention and care, initially by your general sales manager Mr. Eric Tunkel. Eric introduced my wife and myself after an inital conversation to your sales consultant Mr. Lorenzo R. Kemmerlin. Eric could have not put us in any better care and considerate sales / purchase procedure. Lorenzo patiently explained all needed details for a Sorento purchase, being the car of our choice. We were most appreciative of the calm yet very friendly atmosphere in dealing with Lorenzo, without any sales pressure whatsoever and good real work without any gimmiks or hidden elements. Yes, we will recommend your dealership highly, in particular Eric and Lorenzo, the best. This is an honest statement about our experience given without any input or request from your staff. Yours, Nora and Goetz D. New Hope / Solebury PA

KatheP

Mar 10, 2013

I've been bringing my Sportage to Gateway for service for over a year. I was always pleased with the work that was done (Tim Shuttleworth always went out of his way to make sure my car was fixed right and on time), but it was fast approaching 115,000 miles, so I checked into getting a new vehicle. This journey started the day before Thanksgiving '12 and ended 1/28/13. I was undecided about what I wanted to buy, did I want to keep writing a check every month when I was almost finished paying off my loan, etc. I finally decided that I would buy a Sorento, then went to PFFCU and got a loan, and finally purchased the car. I'm pretty sure I drove Rick and Paul crazy with all my going back and forth, but they were persistent and came through with a good deal for me. I wanted remote start installed, so they set it up and gave me a loaner to drive overnight. They really went above and beyond to make sure I was happy. I will refer any of my friends and family who want to buy a car to Gateway of Warrington. Both the Sales and Service Departments are outstanding. Thanks Rick and Paul!

phillieseagles

Mar 9, 2013

I HAD A GOOD DAY AT THIS CAR DEALERSHIP, THE PEOPLE WERE VERY FRIENDLY AND COURTEOUS.If i am buying again i would definitely use this place.

AngieSchieber

Mar 8, 2013

I would like to Thank Lorenzo from Gateway Kia for not only getting me into a good car. But I would like to thank him for his professional Skills, he is patient, kind, and very thoughtful. What ever we needed, phone calls, needed an answer, always asking if we needed something, if there was something he could do? I have bought many cars from many different places NEVER received the level of service, or professionalism like I did from Lorenzo. The staff was very nice too,but Lorenzo you are an exceptional person!! I found you from recommendations on the Internet, I hope my recommendation helps many people find you!! You are a WONDERFUL PERSON!!!!!!

lp10195761

Mar 8, 2013

Friendly staff Concerned for our needs in a vehicleGreat prices Great productsLove my Sorento runs great good on gas Our next car will also be a KIA

avp21498

Mar 8, 2013

''We had a great experience with the dealership and with our sales rep Lorenzo...Lorenzo was very honest, personable and a pleasure to deal with...Didn't feel any pressure, any BS, or haggle...Process went very smooth from start to finish, we arrived at the dealership after dinner and drove home with a new car later that same night...We are very happy with our new car (2013 Kia Optima) and would recommend this dealership, and especially Lorenzo...It's no suprise some of the awards and trips he has won from the company...Harry and most of the staff were a pleasure to deal with as well...''

kimme1963

Mar 7, 2013

My daughter came in for service on her sportage. I was not looking but I drove away in a new car. Traded up from a 2011 Sprotage SX TGDI to a 2013 SX Sorento. Lorenzo and the staff where amazing. A++++.

prgriffinjr816

Mar 7, 2013

Second visit to Gateway Kia, First visit in 2010 was good but this visit was great. The whole staff remembered me, it was like visting old friends.Bought my third Kia, my second from Gateway. Got a good price my trade in plus a great price on a new 2013 Kia Forte. Love my KIA andThanks to all the staff at Gateway for a great buying experience.

patriot47

Mar 7, 2013

Our second buying experience at Gateway Kia - Warrington was just as good as our first! Lorenzo is one of the nicest, non-pushy, accommodating sales people we have ever dealt with. I know what constitutes a knowledgeable salesman and what constitutes a great sales experience. More dealerships should adopt the less pushy, more friendly, less bottom-line attitude. If a customer is going to purchase one of your vehicles he has a right to expect to be handled as an intelligent buyer. If the salesman can demonstrate the vehicle effectively and answer the customer's questions, like Lorenzo, without any arm twisting then the sale should come easy. The game of back and forth with the manager should be kept to a minimum. It makes for a much more pleasurable buying experience when the customer can feel that the deal that he got is the deal he came in for. Great customer service with a very friendly, clean and welcoming showroom. Overall buying experience excellent!

Laltm6969

Mar 7, 2013

I would tell anyone who asked to go there any buy a vehicle , the service was excellent and the salesmen were to nice and helpful,

cbgchef

Mar 7, 2013

it was the best time that I bought a car from. The sales person was not pushing us to do anything. He showed us the best by we could get for our money. We did not just buy one car but two.

lbuzz53

Mar 7, 2013

Everyone at Gateway Kia was friendly and knowledgeable. Someone approached us as soon as we walked in and answered all of our immediate questions. They catered to me and recommended products based on my preferences. I felt very comfortable with each person we dealt with.

Owen-Giants Fan

Dec 7, 2012

My salesperson Chris Banner was the first person we saw when arriving at the lot. When we asked for the internet manager that had been helping us with our questions, Tom Forman, Chris gladly went to get him. Chris introduced us to Tom, who explained he only took care of the internet part and handed us over to Chris. Upon doing that, we sat down and started to get down to business. But. it did not feel like business at all. Chris asked us what we were looking for. I stated that we saw an Acura RSX on the website. He said let's go see it. When I told him that was the one, we went right in and started the paperwork. Chris made the process smooth and explained every step. During the conversation I found out he was a die-hard Eagles fan. I am a Giants fan and Kay, who was with me, is an Eagles fan too. Chris shared some of his Eagles stories while we waited for approval. He was enthusiastic the whole way through. Upon getting the approval, Chris setup the test drive. During this time we found out that he served in the Armed Forces. We also found out that he was vet tech, and so is Kay. Upon completion of the test drive, he asked how was the ride and I told him I wanted the car. We went back inside and Chris gave us NutriGrain bars and brownies while we waited for Harry to finish getting the paperwork together. We went to Harry's office to sign all of the paperwork, which also went smoothly. Harry was cool too. He explained every form before I signed it. Chris had the car prepared for our departure. Before leaving he took a picture of me in front of my 'new' Acura RSX. I want to thank Chris for all of his helpfulness, making the process pressure free and for being very informative. I wasn't even planning on going home with the car that night, but the guys at Gateway Kia - Warrington made it happen. Chris, thank you for helping me obtain my car and for serving our country. Owen

ThomasSmith23

Sep 19, 2012

Very helpful staff. Nice, clean facility. Sales staff was able to answer my questions without hesitation. Would recommend to others when looking for a new car.

TereRudi

Aug 30, 2012

Lorenzo Kemmerlin actually sold us 2 cars! He was very personable and courteous and knew everything about the cars we looked at. He was patient and went out of his way to accommodate our requests.If I knew anyone going to Kia to look at cars I would definitely tell them to ask for Lorenzo! Al was very patient and understanding. He went out of his way to make us comfortable offering us something to drink while we were waiting. He listened to our requests and helped us to finish the deal and we left with a beautiful new car!

FrankList

Jul 30, 2012

We unexpectedly needed to shop for a new vehicle when our old minivan broke down. We had purchased two Kia Soul's last year and were very satisfied with that experience so we decided to visit Gateway Kia again. We knew that we needed to replace the minivan because of our now larger blended family and unfortunately one of our new Kia Soul's would have to get traded. It was really hard decision for us because we really liked both of our Kia Souls. We did a whole lot of research and decided that a 2013 Kia Sorento would fit our needs perfectly. John Burns helped us find just the right one and Paul helped get us a payment that we would be comfortable with. Thanks for another great Gateway Kia experience.

RaulC.

Jun 21, 2012

I was pleased with my experience at Gateway Kia. Chris was pleasant, helpful, knowledgeable and professional!! He answered all of our questions without giving a "hard sell" at any point, which was refreshing! Our experience with the sales manager, Paul was also positive! I love my new car and would certainly recommend Chris and Gateway Kia to any of my friends or family! Thanks!!

jim8

May 28, 2012

Called about their Memorial day sale $5000 off any new Kia in stock, when I called I asked about the actual price of the vehicle,a 2012 Forte LX auto w/ a MSRP of $17120. I bluntly asked would it be $17120-$5000= $12120, he said it would be $5000 off "dealer posted price" what the heck is that? It seems they can make up any price they want,so I did not waste my time and told him I was not interested.It seems as though they will get you up there and try to pressure you to buy.If it seems to good to be true it probably is.

Airman24

May 21, 2012

Lorenzo is a first class salesman with great communication skills. He puts the customer first and always listens before to what the customer has to say. I would not hesitate one moment to recommend him to friends and family.

Jacob2Z

May 8, 2012

Purchasing a vehicle is an extremely stressful experience. I have purchased many vehicles, three of which have been purchased from this very dealership. This has been my best experience to date. Lorenzo made this process enjoyable. He is extremely knowledgeable and answered all questions. He was extremely polite, pleasant, and patient! Guiding my wife and me through this difficult process, I will be referring friends and family to Lorenzo at your dealership and will not be buying any vehicles from anyone other than him. Also, another reason for us continually returning to your dealer is the exceptional service we receive in your service department. Scott and Tim have been extremely good to us and we. Would never trust our vehicles with any one other!

GaryZ

Apr 13, 2012

The personnel at Gateway KIA were professional and very knowledgeable. Everyone I encountered seemed to function as a team, getting my questions answered and assisting me in every way that they could. All key points to me, which made it easy to decide to purchase my new vehicle from them.

Deerhunter

Apr 12, 2012

We were only looking for a price quote but Gateway Kia gave us such a super deal we just had to buy . Will definitely go back there when we are shopping again for a car. Great experience.

Cyndi

Apr 12, 2012

Gateway was very helpful but I did not buy a new car.

brigney4

Apr 6, 2012

Hands down worst dealer I have ever dealt with in my life. Lies, games, deception etc.. Salesman was very arrogant. Tried to charge me $4,000 over MSRP on a base kia soul with manual transmission because "they are hard to get and this is the going rate for a markup." This was all lies. Then they tried to sell me a $4,000 dealer package with mud guards, pin stripes, remote start. I told them I wanted bare bones with nothing else, but they would not listen. Then i got in touch with another dealer and found out this markup was a lie. Wound up getting a soul from another dealer with no problems at all. I posted this because I want people to be aware these guys will blindly rip you off if you do not do your homework. How is this even legal? And how do these "men" sleep at night? STEER CLEAR OF GATEWAY KIA!

Mini Van Man

Feb 16, 2012

It was actually fun. I knew what I wanted to pay for a vehicle and after some back and forth we worked it out. I probably was too easy in the end but we drove the car home and our family was happy. I would definitely go back to purchase another vehicle from Gateway KIA. Thanks, Curt

neiljrosen

Jan 9, 2012

August 2011, I inquired via email about a car listed in their online inventory and was told that it was available. I phone called to confirm they had it at their Warrington dealership and made an appointment with John McDonald to test drive. I drove 40 minutes the next day and was told when I arrived that John was out sick. They then told me they couldn't find the car and then said it was at their Quakertown dealership and that I should drive over there to see it. At that point I left. I did eventually find the car I wanted at Sussman Kia and bought it with no problems, excuses, deception or rude treatment.

Hunter

Aug 30, 2011

Very rude do not know what they are doing regarding the repair of new vehicle. Need experienced mechanics.

amasser

Jun 28, 2011

I drove off the lot with my new Kia without Inspection stickers. When I finally noted this almost two months later, I called the dealership. I spoke to a manager, Chuck. He in essence blamed me for that mistake and would not accommodate my needs. After he explained he could not accommodate my needs, he promptly hung up on me. I have NEVER seen customer service like this in my life before. A manager hanging up on me? Definitely will NOT be referring friends & family to the dealership, as well as not doing any future business with them. I am completely disgusted.