Used Cars for Sale at Elk Grove Toyota in Elk Grove, CA

aberle

Nov 6, 2016

Samir and John Hilscher were fabulous to work with during the purchase of my 2016 Highlander. They were both highly knowledgeable, courteous, and respectful. They made my car buying experience comfortable and streamlined. They were very helpful when going over my purchase numbers with me, and I truly felt like they at my best interest in mind when they were working with me. It was nice to work with such a professional, kind staff who was caring and honest. John even followed up with a personal phone call to check on how things were going with my Highlander a couple days after purchase. I look forward purchasing my next vehicle from them.

denisegaydos

Oct 31, 2016

I looked up the used car selection online, found the exact used minivan we wanted. Min was our salesperson and he was not pushy, related to our needs and showed concern about our finances and monthly payments. He worked very hard to get us into this van with care and concern. Then we went to see Jay in the Finance Dept to sign papers. He was very thorough in going over all documents, and showing us the benefits of extended warranty and GAP insurance. The general manager came out to be sure we were pleased with our transaction, and they showed us in detail how to use our new car. We will refer everyone we know to Elk Grove Toyota and return in a few years to buy our daughter her first car!!!

Buzzard Pearl

Oct 29, 2016

Patrick Sliney, is not only my nephew, but a top-notch salesman. I live out of town and asked Patrick to show me a Toyota on his day off. He understood what I wanted in a vehicle and found the car on his lot. I love my new Highlander!

Rich

Oct 23, 2016

Jeremy emailed me some great prices on a couple of Camrys. Went down to dealership to test drive and pick a color. Got everything done in less than two hours. I would buy from Jeremy again.

mmclain9

Oct 21, 2016

Brian Rea is the absolute best to work with anytime you are looking for a Toyota. We have bought 4 vehicles from Brian in the past 8 years and could not be happier with our experience with him. He always provides fantastic follow up and customer service at the highest level.

Michalynj

Oct 19, 2016

I recently bought a new Toyota Camry from the Elk Grove Toyota dealership. I am very pleased with the sales person and the customer service that I received. The buying process was great, there was no pressure which I appreciated. I would totally recommend the sales person that I dealt with to anyone that is interested in a Toyota.

Patty

Oct 16, 2016

James was fantastic. Listened, ensured he got the vehicle that I wanted, followed through, and only contacted me with pertinent information as agreed. He is pleasant, no pressure, and professional. My only complaint NOT WITH JAMES, is the amount of time it takes to get the paperwork done. The car was waiting for me, I was prepared to pay, and it still took more than 3 hours. Have your "extra offers" on paper, with prices...if I want to know more I will ask. Happy to sign that you provided the info. The time in the business office is extremely annoying and a waste of time. I knew what I wanted before I was made to go there. Not the Business Manager''s fault. It's a process that needs to be changed. So STOP that nonsense.

Kelly Vang

Oct 13, 2016

If you haven't gone in to see Nai Saechao and Patrick Stinley, you are missing out on some of the best NEW car deals! Nai and Patrick are bomb.com! Fast, friendly, and great services. Thank you both for the new 2016 Toyota Corolla and 2017 Toyota Rav 4!

KellyVang

Oct 13, 2016

Nai and Patrick are bomb.com! Fast, friendly, and great services. Thank you both for the new 2016 Toyota Corolla and 2017 Toyota Rav 4!

Dsantos

Oct 6, 2016

Had an accident and totaled my 2015 Rav4, Johnny Ngov is my sales consultant he is the one who assisted me with my 2015 Rav4 then again with the new one. The finance person is Nai Saechao. Went to toyota and literally just picked the car that I want test drive it, then all paper works done in less than 2 hours. Call that a hassle free buying.

DSantos

Oct 5, 2016

Had an accident and totaled my 2015 Rav4, Johnny Ngov is my sales consultant he is the one who assisted me with my 2015 Rav4 then again with the new one. The finance person is Nai Saechao. Went to toyota and literally just picked the car that I want test drive it, then all paper works done in less than 2 hours. Call that a hassle free buying.

Cargeek

Oct 4, 2016

An absolute painless car buying experience. James McGaha exhibited a professional, knowledgeable work ethic which many other dealers can learn from. The entire process was executed promptly and with all questions answered.

Anthony

Sep 26, 2016

Outstanding car leasing experience! The staff we dealt with was more than helpful. They were friendly, professional, and met our expectations. This is probably the least amount of time we've spent at a car dealership where we went home pleased and satisfied. We definitely recommend Elk Grove Toyota to prospective customers. Thank you to everyone who helped us.

Noel Doyle

Sep 22, 2016

We purchased a new 2016 Toyota Highlander, and our entire experience at Elk Grove Toyota was excellent. We got a great price through an online quote, and Bill Gann, our sales person, was just great. He was professional, very knowledgeable, and easy to work with. We'd recommend him highly.Also, our experience in finance was outstanding. Nai Saechao did a great job and, like Bill, was very knowledgeable and super to work with. We wouldn't hesitate to recommend Elk Grove Toyota to anyone who's looking for a great deal and superb customer service. We're so pleased with our new car, and had a marvelous sales experience.

Model T

Sep 22, 2016

Outstanding car purchasing experiencine. Knew the price before coming to the showroom, NO dickering!!!!! Mr. Gann provided upfront all the information (model, color, etc) and cost. The financial transaction with Mr.Her, painless and the customer service with Ms. Blair pleasantly informative the next day after purchase. The ~20% of the MSRP, really sealed the deal!!!I'd recommend Elk Grove for anyone looking to purchase a new Toyota vehicle!Jim and Ethel Sanborn

Noel Doyle

Sep 22, 2016

The entire process was quite painless, even enjoyable, unlike many previous car purchases. I got a dealer quote online, which was better than the other quotes I'd received, and Bill Gann was fantastic to work with. He was professional, extremely knowledgeable, and best of all, he's really a nice guy.We also enjoyed working with Nai Saechao in finance...again, very professional, knowledgeable, and a good guy. He made everything easy for us to understand. Overall, we couldn't be happier with our entire sales experience at Elk Grove Toyota.

B-Rod

Sep 21, 2016

W went to the Elk Grove auto mall in hopes of buying a used car and also my first car. After not much luck all morning, we walk into Elk Grove Toyota and decide to test drive a used 2014 corolla. We find Romy, a sales consultant, and he helps me test drive a used corolla. Test drive went well. Then before test driving another used car Romy and I talk about my budget and interests in my first car. He informs me of the spectacular incentive for 0% currently going on and we start looking at the new 2016 corolla s plus models. After talking figures for a short while, I decide to submit an application to finance the new corolla. I did not feel pressured or swindled. In the end, I financed a new 2016 corolla s plus slate metallic with amber trimmed seats (beautiful). I felt as if I got the best deal there. I am very glad with my purchase and the service provided from Romy. Romy was an outstanding sales consultant! Thanks again!

Cole Thompson

Sep 20, 2016

My wife and I recently bought a Prius 2 Eco, and although I was fearing the need to stay disciplined and avoid strong sales tactics, it was pretty painless. We worked with Tyler Babineau and he was great. He completely respected our desired to take a break, go somewhere and have a meal and discuss things completely on our own, no dealer staff present. I had expected some subtle "don't leave" stuff but Tyler was just like, of course, take your time, I'd do the same. Very cool.We bought the Prius and are very happy with it. Thanks Tyler and the rest of the Elk Grove people (including Suelee from finance) for being pleasant, patient, and the opposite of high pressure or anything like that. It is greatly appreciated.

grouse

Sep 20, 2016

Daniel handled the financing portion of our new truck purchase. He was very knowledgeable, friendly and professional. I would highly recommend Daniel and Elk Grove.

Sophal Choeun

Sep 20, 2016

I'm giving Jay Chhim a five star for his quick response and awesome team work they have going on at Elk grove dealership. Paperwork was a quick easy process, Everything was laid out and ready to sign.

grouse

Sep 19, 2016

I dealt with two people at Elk Grove Toyota, Jeremy Coffelt and Daniel Napoles, both were excellant!I started in May by emailing 14 dealers in California and one in Oregon. I did not know how popular the Tacoma we wanted was until I had 4 dealers all trying to sell me the same vehicle. It was there then sold to someone before I could act.That meant waiting until another came available, more specifically until one in the pipeline could be changed into the truck we wanted. Jeremy had the best price from the beginning, and worked to get us the vehicle we needed.The process took over 3 months because a basic 2-wheel drive Tacoma is so popular. In the process we crossed from the 2016 to 2017 model year and Jeremy honored the price he had given on the 2016 model.We showed up on Saturday met with Jeremy, saw our new truck and then went on to work with Daniel Napoles. Daniel took us through the financing process and it was easy. I was going to go with my credit union but Elk Grove Toyota had a better rate. Daniel answered all our questions and was very knowledgeable. The whole process only took about 2 and a half hours from when we arrived with our old car and were driving away in our new truck.Best prices, no hassle. I highly recommend buying through the internet. Jeremy, Daniel and Elk Grove are the best.

Baker,dena

Sep 17, 2016

Had the most enjoyable time buying my new car. Brian made the whole experience relaxing which isn't usually the case for me. Also Jay made it easy as well. Thanks guys.

Dix

Sep 17, 2016

Had a very wonderful visit at Toyota today. Thanks to James Mcgaha for giving me the best deal I ever had. I will surely won't forget this wonderful experience with you. I will highly recommend this place to my friends and family. Thank you so much Toyota. My rate from 1-10? I would say 11. More then excellent

last

Sep 17, 2016

We have been purchasing autos since the "60's and this was the best experience we have ever had. Everyone we dealt with was professional and knowledgeable, they know their product. They did not pressure us but let us know what was available.

Mitch Male

Sep 17, 2016

My Camry 2013 broke down 2 times in one week even though it was check for that problems by Toyota Service /my power steering went down, charging problems and stopped./

wej

Sep 14, 2016

Bought the car through the Costco program. The salesman was easy to deal with and felt I got a good deal. Had been told they had a number of 2013 Camry XLE in stock. Got there and not one to be found. Turns out they were all locked up due to a recall and couldn't be sold until the fix was completed. Test drove a 2014 and offered to come back after the recall was done. Of course they didn't want me to leave and made a good deal on the 2014. I would rate the sales dept a 5. Service dept. takes and hour and a half to 2 hours just to rotate tires. Called at about 26,000 miles because the plastic shroud over the power seat controls on the drivers side had broken and popped off and the passenger side was breaking. They wanted $149 to diagnose the problem. Ridiculous. They wouldn't give me a price on installing a replacement shroud without their $149. Took it to my regular mechanic and he drilled a hole through each shroud and the metal seat frame and zip tied them. They look great and fixed the problem. He didn't charge me a diagnostic fee in fact didn't even charge me for the fix.

Keng Lee

Sep 13, 2016

Sam was very kind and helpful. Even though it was somewhat financial delay and there was not much variety of color to choose from but I'm still happy with the price and service I recevie. Would recommended and also my next place for another new car.

amyi

Sep 12, 2016

If you want a hassle free experience with friendly, caring professionals, don't go anywhere else. I purchased a 2016 Toyota Highlander this past weekend, and can't say enough positive things about my experience at Elk Grove Toyota. I didn't have a trade-in and brought my own financing, and was treated with respect and support in the purchase of my new car. I was even given a tour of the service center and explanation of what to do when dropping off, getting a shuttle, etc. I am so happy I bought locally from this great dealership. Thank you James and Jay!

2016 PriusThreeTouring-LT

Sep 9, 2016

We purchased a Prius four years ago at Elk Grove Toyota and had a very good experience at that time. We have now returned and made a second purchase, a 2016 Prius 3, and this time it was an even better experience! Each person with whom we dealt (from the sales consultant and sales manager to the people in the finance and the customer relations offices) couldn't have been any nicer every step of the way. Each was extremely professional, very knowledgeable, always totally friendly, and certainly very patient as we asked our many questions.A special thank you to Patrick Sliney, our Sales Consultant, and Jim Blacksten, Sales Manager. Also a huge thank you to Debbie Jaynes, Lee Saeteune, and Jay Chhim in the finance department, and customer relations & tech guru Brandon Maeda.

Shannonchavez1

Sep 8, 2016

Did a trade in and they made it fast easy and enjoyable. We're customers for life for sure. I highly recommend you check Elk Grove Toyota out.

Tony S

Sep 7, 2016

My expeience at Elk Grove Toyota and with my sales person Scott Sady was amazing. It wasn't like my past experiences with other dealerships delivering high pressure and talk. Do yourself a huge favor.When considering your next car purchase or lease contact Elk Grove Toyota and ask for Scott Sady.He was very friendly, personable, very knowledgeable about all of the vehicles in inventory and took the time to show me most cars on the lot and demonstrated much patience when other dealerships would not have. It was a pleasant and no pressure experience from start to finish and I rate it as 10-star service.

2016 Corolla

Sep 7, 2016

This was my fourth Toyota from Elk Grove Toyota. Very easy process straightforward salesman have no hasitation recommending anyone to seeing this salesman at Elk Grove.

Tony123

Sep 7, 2016

My expeience at Elk Grove Toyota and with my sales person Scott Sady was amazing. It wasn't like my past experiences with other dealerships delivering high pressure and talk. Do yourself a huge favor.When considering your next car purchase or lease contact Elk Grove Toyota and ask for Scott Sady.He was very friendly, personable, very knowledgeable about all of the vehicles in inventory and took the time to show me most cars on the lot and demonstrated much patience when other dealerships would not have. It was a pleasant and no pressure experience from start to finish and I rate it as 10-star service.

Moody Man

Sep 6, 2016

I knew what I wanted and the dealership had it. They named the price and I agreed. I dealt with Sales rep, Joel Garcia, and he made it happen. He was polite and professional. I was in and out of the dealership within 2 hours. If I decide to buy Toyota again in the future, I will definitely come back here and look up Joel. Thanks for the great service.

CSaldana2

Sep 6, 2016

This is my third purchase of a new vehicle from Elk Grove Toyota since September 2013. Romy Cruz and Jay Chhim were both friendly, informative, and made the purchases stress free.

CWWebb3

Sep 6, 2016

If you are considering the purchase of a new Toyota, I can highly recommend Elk Grove Toyota as a dealership and specifically Scott Nannini as a Sales Representative. Four years ago we purchased a new Toyota Prius C from Scott. The transaction was smooth and non-stressful, so when we were thinking of trading up, I went to the dealership and asked for Scott. We did a test drive of the new 2016 Prius 3 Touring, and I told him that I would discuss it with my wife and get back to him. We were out of town but kept in touch by email. We finally made it back into the dealership on Labor Day weekend, a big sales event. Scott took good care of us, despite having many customers to deal with, plus computer crashes and the like. We came home with a beautiful new car at a significant discount. When it's time to trade up again, I hope to do business with Scott. I've also been very satisfied with Elk Grove Toyota's service department for the last four years as well. We will continue to have our car serviced there.

Jplus5

Sep 5, 2016

The internet sales dept was great. Quoted me a great price on a car I was looking for. When we arrived at the dealer past our appointment time, Bill was great. Everything upfront as stated. Great experience.

Rgmoody

Sep 5, 2016

I knew what I wanted and the dealership had it. They named the price and I agreed. I dealt with Sales rep, Joel Garcia, and he made it happen. He was polite and professional. I was in and out of the dealership within 2 hours. If I decide to buy Toyota again in the future, I will definitely come back here and look up Joel. Thanks for the great service.

saeteurn,p1208

Sep 5, 2016

My husband has been working with Jeremy online trying to get the car that we need. He was very helpful and returning our email. When the car had arrive he was able to work with us in getting a great deal. Jeremy was very professional and knows his stuff. I would highly recommend Jeremy because there is no hassle with him trying to get what we want. He is really friendly and easy going. Nai, from the finance department was very kind and easy going. He was explain all the benefits that would be beneficial to us. I really appreciate all of his help on getting us a great deal on the warranty. we really appreciated it.

Camy

Sep 3, 2016

This is my second purchase from Jeremy Coffelt at Elk Grove Toyota. I purchased a new 2013 Toyota Camry SE three years ago and a few days ago I purchased a new Toyota Camry XLE. I can't thank Jeremy enough for his help and for taking the time to reply to my numerous e-mails and for answering all of my questions. He also helped me with all of the details about the price and my monthly payments. Jeremy was always very Courteous, Friendly, Helpful, Honest, Professional and Respectful.I am very happy with the purchase of my new Toyota Camry XLE and the price I paid for it. Thank you, Jeremy Coffelt and Elk Grove Toyota.

Jeff

Sep 2, 2016

First time worked with Jeremy Coffelt on buying a brand new Corolla. Jeremy was friendly, helpful, easy going and gave us really good service. Jeannette Blair was also very friendly and knowledgeable about the features of the car that we bought. She took the time and patiently getting us to know the features of the car and helped us pairing the phones, etc. Debbie Jaynes took the time to explain to usall the optional services we could purchase and there was no pressure to buy any of them. I only met Jon Thompson briefly, said hello and shook hands with him, my feeling is he is a very friendly guy.Thank you all.Jeff

Terry Weber

Sep 2, 2016

I would highly recommend the Elk Grove Toyota. The all around car buying experience was great! No high pressure sales pitches. Listened to my concerns and requirements. Gave honest and educated answers to my questions.My Salesman Sam Weber was very congenial, knowledgeable and was a good listener and made an effort to understand my needs in a car. He directed me to the RAV4 hybrid limited upon accessing my needs. I have driven the car 400 miles + and I was very pleased with the power, ride, safety features and the attention to detail that Toyota has given to the updated 2016 RAV4.Closing the deal with Jay Chhim was a pleasure. He was very professional and patient in answering all my questions and concerns. He made my buying experience very pleasant. I would say other dealerships, that I dealt with, was like dealing with snake oil salesmen. It wasnt like that at this dealership! All the personnel that I met or ran into were very cheerful, polite and went out of there way to make me feel like I was a valued customer!!! Thanks to all at Elk Grove Toyota!!!

Jeff

Sep 2, 2016

First time worked with Jeremy Coffelt on buying a brand new Corolla. Jeremy was friendly, helpful, easy going and gave us really good service. Jeannette Blair was also very friendly and knowledgeable about the features of the car that we bought. She took the time and patiently getting us to know the features of the car and helped us pairing the phones, etc. Debbie Jaynes took the time to explain to usall the optional services we could purchase and there was no pressure to buy any of them. I only met Jon Thompson briefly, said hello and shook hands with him, my feeling is he is a very friendly guy.Thank you all.Jeff

Albert A

Sep 1, 2016

Seriously look for Mr. Romy Cruz! Best Agent I have dealt with (out of 5 from different car dealership in the area). I did not feel any pressure from the start. His suggestions and way of explaining each features are on point. Also, I found a lower price from a distant dealership and he immediately matched that price!!!

maine gal

Sep 1, 2016

dreading the whole car buying process? using the internet and fleet managers, you can choose a car and know what to expect before you go in. then you can move the through the process with out any surprises or presssure. its worth rhe drive to get this kind of old fashioned service.ask for jeremy!

Brandon

Aug 31, 2016

Great experience with Ahmad at Elk Grove Toyota. He answered all of my questions, posed good questions, was not pushy in any way, was excited with me as I walked around the lot looking at different models. He helped me compare the different models and was patient as I thought it all over. I fully intended to look at, sit in and test drive some cars but never to leave with one that day. After looking at initial lease and purchase pricing, Ahmad helped me make the best decision for my needs. I was elated to walk out with a brand new RAV4 SE! Made my first car buying experience a memorable one, in a good way! Looking forward to coming back for some accessories.

Albert

Aug 31, 2016

Seriously look for Mr. Romy Cruz! Best Agent I have dealt with (out of 5 from different car dealership in the area). I did not feel any pressure from the start. His suggestions and way of explaining each features are on point. Also, I found a lower price from a distant dealership and he immediately matched that price!!!

bmenez

Aug 31, 2016

Great experience with Ahmad at Elk Grove Toyota. He answered all of my questions, posed good questions, was not pushy in any way, was excited with me as I walked around the lot looking at different models. He helped me compare the different models and was patient as I thought it all over. I fully intended to look at, sit in and test drive some cars but never to leave with one that day. After looking at initial lease and purchase pricing, Ahmad helped me make the best decision for my needs. I was elated to walk out with a brand new RAV4 SE! Made my first car buying experience a memorable one, in a good way! Looking forward to coming back for some accessories.

emma.guel

Aug 29, 2016

We were very impressed with Scott and the whole experience with the Dealership! Everyone were kind and helpful to our needs. We told them what we wanted and they answered all our question. We had a experience with all your staff. We are enjoying our car.

Serg890

Aug 27, 2016

This is by far the best dealership you will ever find. I needed to buy a car to drive to college, they made the process easy and simple for me. Will definitely come back.

RMM

Aug 27, 2016

My experience at Elk Grove Toyota was generally very positive. Out sales representative, Long Truong, worked hard to ensure that out needs were met. Other staff were pleasant and very professional. Overall, it was as pain-free as a car deal can be.

cruth

Aug 24, 2016

My sister purchased a 2016 Highlander 3 weeks ago at Elk Grove Toyota with the excellent assistance of Chance Landin and Lee Saeteune. She had such a good experience with her car purchase that I went down last weekend to Elk Grove Toyota and test drove a RAV4 with the help of Ahmad Mojaddedi, then purchasing my 2016 RAV4 the next day from Chance and Nai. A totally satisfying experience with the very best of professionalism and the finest quality customer service!!! Thank you all!!!

FirstTimeBuyer

Aug 22, 2016

So happy that Elk Grove Toyota has an Internet Sales department because it definitely was a time saving experience for both parties. On my first visit in person, one of the manager and I didn't come to an agreement on the price and I left in disappointment. However, after some hesitation, I gave their internet sales department a try and SO GLAD I DID. Thanks to James McGaha who was quick, patient, and professional, the process of purchasing a new car was complete with satisfaction. We came to a deal and throughout the waiting period to complete the paperwork, he checked in, explained and showed the services available for future visits, and answered any questions. Lee from Fiance was professional in explaining protection plan options. Annie from Customer Relation was courteous, helpful and thorough in explaining all of the features of the new car to me before I drove off. Overall, I am very happy with the new Corolla 2016 LE Eco Premium, It was the right choice for the right price.

FirstTimeBuyer

Aug 22, 2016

So happy that Elk Grove Toyota has an Internet Sales department because it definitely was a time saving experience for both parties. On my first visit in person, one of the manager and I didn't come to an agreement on the price and I left in disappointment. However, after some hesitation, I gave their internet sales department a try and SO GLAD I DID. Thanks to James McGaha who was quick, patient, and professional, the process of purchasing a new car was complete with satisfaction. We came to a deal and throughout the waiting period to complete the paperwork, he checked in, explained and showed the services available for future visits, and answered our questions. Lee from Fiance was professional in explaining protection plan options to us. Annie from Customer Relation was courteous, helpful and thorough in explaining all of the features of the new car to me before I drove off. Overall, I am very happy with the new Corolla 2016 LE Eco Premium, It was the right choice for the right price.

Gina42047

Aug 19, 2016

Toyota has really stepped their game up in the corollas and I'm so happy with my new car! The buying experience was great thanks to Joel!

Rosie123

Aug 17, 2016

We purchased a 2016 Camry from elf grove Toyota nothing but satisfaction, Every one was professional courteous helpful through out the whole transaction. We had many questions and Samir was patient and answered every thing we need it. The finance was Grest every thing was explained regarding our loan and the were sure we under stood and went over ever thing step by step all of our transaction was handled quickly Brandon went over all the details of our car a lot to learn very knowledgeable We left feeling very satisfied know we made the right choice .I love the car it was right for us. Hats off to Elk Grove Toyoto

David

Aug 16, 2016

Thank you for a positive car buying experience. John and Patrick were professional, non aggressive and and even a little sympathetic. These are rare qualities to find at a car dealership.

Ed Salazar

Aug 16, 2016

I just bought a new 2016 Highlander from Elk Grove Toyota. I first did an on-line search for the car and requested internet quotes from several dealers. I received 2 great offers and then contacted Elk Grove Toyota. John Thorpe, the Sales Manager, assured me that they would match or beat the best offer received in order to keep me as a customer, especially because I had purchased a new car form Elk Grove Toyota before. John did an amazing job in making a dealer trade in order to match the lowest offer I received and was completely upfront the whole time, keeping me up to date. Once he notified me he had the car in the lot, my wife and I went in, looked at the car, test drove it and purchased it. It was exactly the model we wanted. No high pressure sale tactics, no games. It was the best and smoothest car buying experience I ever had. A word also about our sales rep, Feraidoon Niazi: He is totally professional and easy to talk to. He does't talk down to you and made us feel very comfortable. He patiently answered all our questions and is very knowledgeable about products and services. When you go to Elk Grove Toyota, make sure you ask for Feraidoon. All in all the easiest, no hassle car buying experience ever! Thank you very much Elk Grove Toyota! I will recommend you to all my friends and relatives.

Sacto123

Aug 16, 2016

Jeremy Coffelt was very helpful and provided a hassle free experience. From first contacting the dealership to completing the purchase, it was all stress free.

DavidVene

Aug 16, 2016

Thank you for a positive car buying experience. John Thorpe and Patrick Sliney were professional, non aggressive and and even a little sympathetic. These are rare qualities to find at a car dealership.

Rodney Abbott

Aug 15, 2016

Second time purchase for a Prius from Elk Grove Toyota. Sales staff (Brendan) knows his stuff. I was just going in to LOOK to determine my options. Brendan made things seem so simple and logical. As it turned out, he was right. I drove off the lot in a brand new 2016 Toyota Prius Two. Great salesman, great dealership.Thank you Elk Grove Toyota and Brendan Burke. My experience was wonderful.

Kou L.

Aug 15, 2016

This is the third vehicle I've purchased from Jeremy Coffelt. Fast and easy process, and great and friendly service. I highly recommend Jeremy Coffelt.

LS Hunter

Aug 14, 2016

Brian, Jeremy and Debra of Elk Grove Toyota were great to work with. They were professional and quite pleasant. It wasn't the typical high pressure sales experience that one hears about. We were also impressed with the dealership facilities and the technology used in the finance department. Terms were explained well.

CarollaS

Aug 11, 2016

I bought a 2016 Corolla S, and I have to say it was the best car buying experince I've ever had. Thank you Scott, Justin, Jay and Jeannette! Very professional environment, low pressure. Will tell my friends and family! See you guys in 5,000 miles for my first oil change.

Hobi 2

Aug 11, 2016

My recent purchase from Jeremy coffelt was accomplished without a flaw. He listened to all of myneeds and delivered them to our exact request. He was in constant communication with us and if weneeded to reach him he was always available at his earliest convenience. I would and have already recommended Jeremy Coffelt to our friends and family. Jeannette Blair of Customer Relation went over the car with us. She was very knowledgeable, and patiently review the various components in the car. Appreciated that very much.All the staff we encountered were highly professional and we would do business with them again.

George Vue

Aug 10, 2016

Jeremy Coffelt helped me pick out my car. His service was superb and amazing. He really care for every customer. He made sure to keep in contact with me before purchasing my vehicle all the way to the initial purchase. I even received a "Thank You" card from him. I would definitely recommend Jeremy Coffelt to any customer. If I was to buy a car again, I would go to Elk Grove Toyota because of the great service that I received. Chris Her was very helpful. He gave me one of the best service I have ever experience. He supplied and recommended remarkable information about my vehicle. I was even able to receive a rebate that I was unaware of. All I can say is that he knows exactly what he is doing and is professionally outstanding at it. I would definitely come back to Elk Grove Toyota because of the great and amazing service and I would recommended everyone to go because they can beat any prices and have the best service out there. No one else can beat that.

love my Avalon

Aug 10, 2016

The employees were very patient and considerate in answering all our questions about the lease and the alternative of buying. We are very happy with our Toyota Avalon (Limited)

car guy

Aug 10, 2016

Wanted to thank Jeremy Coffelt for a hassle free car buying experience. There was never any pressure from anyone. Jeremy has gotten back right away answering every e-mail I sent to him. Also enjoyed working with Bill Gann and Debbie Jaynes. Will gladly return next time I'm in the market for a Car. Thank You, Al Levenson

wonderingthru

Aug 8, 2016

I would like to thank John Hillshire and Samir for their amazing service and advice on our new car! The staff was patient and considerate. We love our new Toyota! Thanks again.

Huasteca Potosina

Aug 6, 2016

I love the Elk Grove Toyota location, good service! Although I really wasn't looking to buy a brand new car I did ended up driving home with another fabuloso RV4 2016!I had an excellent and helpful sells man Sam Weber...you are the best!No regreats!!

Bigguy

Aug 5, 2016

I was happy with my experience here. Long Troung was knowledgable and friendly without being pushy. My wife and I purchased a highlander a week before also from Long Truong because I believe him and believe him to be trustworthy.

Carolla Myke

Aug 5, 2016

Very comfortable, positive environment. No pressure, no regrets at all. I actually had to up-sell myself a bit because Sam was trying to get me an affordable deal. Sam Weber my salesman, and the whole team were excellent

Clifand Connie

Aug 4, 2016

We checked some other car brands in a mid sized vehicle. We thought about the Camry for a week and returned to the dealer for another test drive, we both liked the car and the salesman, Sam Weber. The dealer gave us some time on our own there to decide on the color, and that worked out well. Jay Chhim explained the options with the car very well, and helped us make sensible choices for purchase. Overall, the dealer experience was really pleasant and comfortable.

Kay

Aug 2, 2016

As a first time buyer, William Gann was very patient and answered all the questions I had and best of all, he did not pressure me into anything. Nai in the finance department was also very helpful and informative. I can't wait to buy another car!

highlander

Aug 2, 2016

Salesmen was very friendly, knowledgeable, and provided great customer service. This dealer had a great variety of selections to choose from which other dealers couldn't compare.

YeniseiA

Aug 1, 2016

I had the pleasure of Purchasing my new 2017 from Elk Grove Toyota. This is now my third Toyota and I wouldn't have it any other way. Toyota has always been good to me and on top of the quality of the car, the quality of the customer service is phenomenal !! John made sure I got the car I wanted and even had it transferred from Vacaville because he knew how important getting a white Camry was to me. I'm so excited about my new car and couldn't have asked for a better team. All the guys were so friendly and helpful. Not to mention, everyone kept telling me "congrats on your new car" and I thought that was very thoughtful. I will recommend Elk Grove toyota to everyone!

Toyota Nut

Aug 1, 2016

Easiest vehicle purchase ever, I would definitely purchase again in the future, sales and finance was quick and easy, extremly happy, James and entire staff were very helpful!

Tasha1234

Aug 1, 2016

I had an awesome experience at Elk Grove Toyota. Adam Niazi worked with us to find the perfect car for the right price. I highly recommend Adam to my family and friends.

Elisgrama

Jul 31, 2016

The sales agent who we worked was really very helpful and attentive to our needs , even offered us water to drink. In my own opinion he went way beyond his duty to make this experience a very good one for us. I will recommend this agent tony friends definitely

Ryan Padua

Jul 30, 2016

Jeremy Coffelt was true to his words. Price of the new car and trade value for my car are as promised. Jay Chhim was very friendly and detailed. Highly recommended!

cliffordf2006

Jul 28, 2016

William Gann and Jon Thompson are great to deal with they are no pressure sales team very knowledgeable about the cars they sell they made my wife and I very comfortable on are purchase of our 2016 highlander I would highly recommend Elk grove Toyota and this sales team .

Ajay Gosai

Jul 27, 2016

The best excellent sales man we find in Elk Grove Toyota very knowledgeable person. It was my pleasure to meet people like this.I rate him 10 plus...

hw

Jul 27, 2016

This was definitely one of the better or possible best car dealership experiences I have had. I feel I got a good deal on my vehicle and everyone was friendly and gave me the patience and space I needed to make a decision. The only reason I gave them four stars was that after the purchase was made I found out that the vehicle had no floor mats-something I overlooked due to the paper floor protectors they had put down in the car. Upon a call back, they told me that it was normal for them to toss all the floor mats to avoid any liability from the wear and tear on them. I wish this had been pointed out prior but overall I would still recommend Elk Grove Toyota.

Frankie Cooc

Jul 27, 2016

I would like to thank Eric Castillo for helping me get the car that I want at a very good price. I highly recommend having help you if you are looking to lease or a buy a car at a very reasonable price.

Frankiecooc

Jul 26, 2016

I would like to thank Eric Castillo for helping me get the car that I want at a very good price! I highly recommend having him help you if you are looking to buy or lease a car at a very reasonable cost.

Taylor

Jul 26, 2016

I would like to thank Andrew in the parts and service dept. He did not have my information in the computer and made sure my information was entered, updated with my points. I just leased a 2016 Toyota a couple of months a go. He also followed up with a phone call that I would receive my points card for future purchases and services. Thank you Andrew for such excellent serviceKathleen Taylor

NancyG

Jul 26, 2016

Long Truong is the car sales associate you hope for. He politely asked if we needed assistance, was not a hawk pouncing on us as with other dealerships. Took his time to show us various Highlander models and thoroughly went over all the features with us. Was not at all pushy, like other dealerships we walked out of. When we decided to purchase a Highlander he worked diligently to get us the best price possible. It was a long process, but his humor kept us laughing. I have to give kudos to Steve and Nai also for working their magic. Everyone we dealt with at Elk Grove Toyota was great and we will definitely contact Long again when in the market for another Toyota.

ks56

Jul 25, 2016

I found the right salesman when I met up with Johnny Ngov! Thanks Johnny for finding me the 4Runner of my dreams....the Trail Sport. And Chris Her was wonderful to work with also! Thanks to both of you for making this experience a great one! Ask for Johnny when buying your next car from Elk Grove Toyota!

NG/BG

Jul 23, 2016

Went to the dealership to check out the RAV4 as we were planning on renting that type of vehicle on vacation. Long happened to be walking by and offered to show it to us.. It was a little small so we asked to see a Highlander. Long was very accommodating. He showed us a few models and went over all the features, etc. He was very pleasant and not a bit pushy as we hadn't come to purchase a car to begin with. We left, but returned a couple days later to test drive the Highlander. That SUV is so nice and roomy, handles well and is a smooth ride not to mention all the great features. Love the back up camera! Long, Steve and Nai all worked with us to give us a good deal. This is our third Toyota purchased from this dealership. All of the staff that we dealt with during the process was great!

ASanchez45

Jul 23, 2016

Jeremy along with the rest of the staff at Elk Grove Toyota were very helpful in helping our family pick and head home in the perfect car for us. Was my first experience buying one and I know when I'm ready for another vehicle, Jeremy will be the man I call!

Saraiurena7

Jul 22, 2016

Everyone who assisted me on making my purchase was wonderful! I had my energetic younger brother with me and Chance was so understanding and made him feel part of the experience. He was very engaging and listened to all my needs. Jim did not let me leave without a new car, he offered me a great deal that I couldn't resist! Debbie was aware I was in a hurry and she explained everything quickly and got me on the road just on time. Jeannette was very professional and made me super excited about all the amazing features on my new car. She even went as far as getting my brother a piggy banks to save up for college! He loved it! This is my second purchase from this dealership and I will continue to do business here. See you all in a couple years for my next upgrade. Thanks again!

snyderdobes

Jul 22, 2016

I flew into Sacramento and was picked up by Long, Was a great shopping experience with Long and Steve. Special thanks to Elk Grove General Manager Mark Fusselman. I will diffently come back.

akuang

Jul 21, 2016

This is my 2nd Toyota that I bought from this dealership in less than two years. I will only consider buying Toyotas not only I love their performance I also love the easy and fast car buying experience from Jeremy Coffelt at EG Toyota, he is very friendly, confidence, and patience. I will definitely recommend him to my friends and families.

RonBill

Jul 21, 2016

This was my best experience in purchasing a car ever. I dealt with Scott Naninni and James Mcgaha in the internet department. Both were fabulous. They explained everything and we're no high pressured at all. Please do business with them and this dealership. Every one us excellent .

Ryan

Jul 21, 2016

Last new car I had bought was 17 years ago. Let's just say one of the reasons it was that long was I dreaded the buying experience after that last purchase. But after my experience this past weekend buying a new truck from James McGaha now makes me look at buying new vehicles in an all new positive light. It started with email correspondence with James on inventory and price inquires. Once I got a combo of price and inventory I liked from James I came in. It was a busy morning and James was already busy with two other customers, but he kept checking in on me to see if I needed anything while I waited. I was allowed to walk the lot at Elk Grove Toyota as I was waiting for James to finish with another customer and I was not bothered once by another salesman except to ask if I needed anything while I wait. Once James was done with the other customer he promptly helped me through every step of the process. Not once did I deal with another person which was refreshing. I was not passed off once and James was very laid back and accommodating the whole way while I pondered my financing options. Was out of there after only a coup,e hours once we sat down to finish the deal and paperwork start to finish. Signed all final paper work with Debbie Jaynes and she was terrific as well. Didn't mind answering all my questions and laid out all the details in a clear friendly manner. Was not rushed one bit. Best new car buying experience I have ever had. I would completely recommend James and Debbie at Elk Grove Toyota for your next car purchase.

IRINA NOGA

Jul 19, 2016

Daniel Napoles made the process very simple for us. He made sure we got the deal we wanted and stayed with us through the whole process. The whole experience was very impressive, would totally recommend others to come here to purchase a vehicle.

Thatguy86

Jul 19, 2016

Sam, our sales consultant, was such a good guy. He didn't make me feel pressured and he went to bat for me. He really listened which is very important ESPECIALLY when your dealing with a car purchase. Best part was when I got hit with a bit of buyers remorse/panic, he talked me off the ledge. Above and beyond service!

Leslie Brown

Jul 19, 2016

This is my second lease with Elk Grove Toyota and with Fleet Internet Manager, Jeremy Coffelt. I cannot say enough about the incredible service I received from Jeremy. . .again! An absolutely NO pressure process. He listened to my request for a specific vehicle (including all aspects - model, color, specs) and found that vehicle for me even when it was 100 miles away. An appointment was set up to have me come in at a mutually convenient day and time and when I arrived, my vehicle was waiting and ready for me. I was in and out in just shy of 3 hours (short for a typical buying process!). Jeremy answered all my questions and offered his expertise on leasing vs. buying, helping me make an informed decision. I couldn't be more pleased with the help and service I received, as well as my new vehicle, an amazing new Rav4. Even the finance and backend process was so pleasant with Debbie. I live in the Bay Area and I can 100% say I will always make the drive to Elk Grove to deal with Jeremy/Elk Grove Toyota on my future leases/purchases!

Arcadia76

Jul 18, 2016

This is my second lease with Elk Grove Toyota and with Fleet Internet Manager, Jeremy Coffelt. I cannot say enough about the incredible service I received from Jeremy. . .again! An absolutely NO pressure process. He listened to my request for a specific vehicle (including all aspects - model, color, specs) and found that vehicle for me even when it was 100 miles away. An appointment was set up to have me come in at a mutually convenient day and time and when I arrived, my vehicle was waiting and ready for me. I was in and out in just shy of 3 hours (short for a typical buying process!). Jeremy answered all my questions and offered his expertise on leasing vs. buying, helping me make an informed decision. I couldn't be more pleased with the help and service I received, as well as my new vehicle, an amazing new Rav4. Even the finance and backend process was so pleasant with Debbie. I live in the Bay Area and I can 100% say I will always make the drive to Elk Grove to deal with Jeremy/Elk Grove Toyota on my future leases/purchases!

Scott Silva

Jul 18, 2016

James McGaha made it easy! I requested pricing from several dealerships online. I was in and out of the dealership in about two hours, trade in and all. Thanks James.

Camry123

Jul 18, 2016

25 WORDS NOT ENOUGH!Mr feraidoon Niazi displayed total professionalism , empathy and showmanship with knowledge of product and ability to deliver in every aspect, CHEERS!

Jimmy Kimmel

Jul 15, 2016

No pressure, fast, friendly, excellent. No hassle, very friendly. Did not have to work with any one bald. It really makes a difference if they have a full head of hair. LOL.....................

AlyT

Jul 13, 2016

Mom and daughter shopping for affordable first car. Went online and my email was promptly replied to. All questions answered and price set ahead of time. Easiest and most pleasant car buying experience EVER. If you do your homework and know what you want going in this is by far the way to buy a car. Friendly staff and no high pressure tactics! Highly recommend.

Jack

Jul 8, 2016

My trusty 1988 Toyota atruck was on it's last leg and it was time to replace it.I decided a new Toyota Tacoma was in order.I called Brian Rea and told him exactly the vehicle I wanted.Brian,unfortunately could not locate said vehicle.Rather then trying to sell me one that was on the lot he ordered one to be built for me.He said it would take 2-3 months and my Tacoma arrived at exactly 3 months to the day.The day we went to pick up the truck was the first time meeting Brian face to face.He made the buying experience extremely easy and even quite fun.So if you need a new Toyota go see Brian Rea.

Kirk

Jul 8, 2016

We visited Elk Grove Toyota on July 5th. Samir Khan greeted us with a great smile. He is efficient and honest about what the lot had and what he could offer. The best thing was we did not feel pressured. He gave us the space & time to make decision. He is a wonderful salesman.

marklee

Jul 7, 2016

These guys that helped me were just great. The way a business should be with their customers. I highly recommend that you talk to Chance or Scott at Elk Grove Toyota if you are in the market for a new or used car. These guys were very helpful and got me what i was looking for. They did a great job and I would like to thank them for all they did for me. It is not to often you get such good ole fashion customer service from a business these days especially from employees as youthful as these!Thanks Scott & Chance for being patient with me and for doing your jobs so well!Your customer Kristin!

rwichert

Jul 6, 2016

Major tune up needed for my '04 Camry. Anthony Aldrete, Assit Service Mgr, was very dependable and informative, This senior felt in good hands. Randelle

traybaby10

Jul 6, 2016

I just purchased a Sienna SE from Toyota EG over 4th of July weekend. Scott Sady was our salesman and I was very happy with the service he provided. After almost signing for a van I was just OK with, he helped make it possible for me to get the van I really wanted and I could not be happier with my purchase! Thank you to all of the guys at Toyota EG who helped make it a smooth and pleasant transaction!

YBhai

Jul 6, 2016

It was because of Khalil We happened to purchase our 4Runner from Elk Grove Toyota over other dealerships (Roseville, Folsom, Maita). We visited all these dealerships before coming here, and Khalil was the one who managed to hook us by giving his excellent service. On 7/2/16 at late in afternoon 5.30pm we visited Elk Grove Toyota. We were greeted by some other salesman, and looking at our interest and time factor (as it was approaching night and he probably wanted to end the day early) he ended up handing us to Khalil. I would like to highly praise Khalil for serving us from there onwards. He gave us a very smooth process from beginning to end professionally. He had good knowledge of the vehicle, extremely gentle and genuine with the negotiation process, inquired about our background and buying situation in a relaxed manner and then proposed what was best for us! His 25+ years of knowledge and experience in auto sales was far superior to that of the salesman's that I encountered at other local dealerships. At no time, we made the decision to buy the vehicle. He found a way to make this vehicle buying work in my favor and I couldn't have asked for much more than this. Thank you Khalil.He won my heart again, when the finance team required more documentation papers that we had to bring from home and also we had to drive our old car home (since my wife could not drive at night), Khalil volunteered to drive my old car back home (which was 30min drive one way) at 11pm on a Saturday night sacrificing his Family time during July 4th weekend. Who would do this? Khalil did it! He has a heart of gold, friendly manners and most important amazing customer service skills that made our new vehicle purchase possible with Elk Grove Toyota. Thank you Khalil for your patience and staying so late to wrap the deal up. Finally, this would not have been possible without the kind assistance of finance consultant Lee Saetuene. We appreciated your excellent service.Yogesh B.

John

Jul 5, 2016

My wife and I purchased a new car from Elk Grove Toyota on July 2, 2016. Adam, the salesman who helped us with the selection of the car, was great. He was knowledgeable about the car features, the car's reputation, mileage, financing options, etc. He displayed a respectful and pleasant demeanor. He listened and addressed our concerns. I will recommend him to my family, friends or others who intend to buy a new or used car. Thank you, Adam. Juan and Angie

TODD ELVING

Jul 5, 2016

Not a big fan of buying cars but when Sam Weber found me wandering around the lot looking lost, I was not sure what I wanted.After trying out many models I decided on the Brand new Prius V.Negotiated payment to the level I could afford.Thank you very much Sam Weber

Sagapolutele

Jul 4, 2016

Worked with Jeremy Coffelt to take home a minivan for our family and he helped to answer all and any question that I had. My wife and I are so happy with the service that we received and also the help from financing Debbie, was amazing. She helped us with any financial questions that we had. We feel so blessed to have worked with these individuals. Thank you for your services!

BMClemons

Jul 4, 2016

I recently was accepted to become and Uber driver with getting a lease via their xchange leasing program. I had a great experience getting the vehicle I wanted. I first was going to get a Prius but glad I didn't because even with the better gas mileage I've now found out every person I've driven in the last week is VERY happy I went with the Corolla. It was a very pleasant experience with everyone I interacted with. Nik was my sales man who helped me immensely. All in all I HIGHLY recommend this dealership to anyone looking to buy, lease, or use the Uber program to get a vehicle!

Patrick Sagapolutele

Jul 4, 2016

We had a great experience with all that staff that we worked with. Jeremy Coffelt helped us get into our very 1st minivan for our growing family, and we absolutely love it. We also worked with Debbie in financing and she helped to clarify all our questions and concerns. We are so happy with all the services. We would definitely recommend them to our own family and friends and anyone because we know that they will take care of them. Thank you Toyota Elk Grove for your services.

khae Saetern

Jul 3, 2016

I bought my second Toyota Camry from Long Truong at Elk Grove Toyota. Mr. Truong is very kind, helpful, and respectful person. He won't push me to buy a car and he won't make me feel bad if I don't buy a car from him like some other car dealers did in the pass. Debbie Jaynes at finance department also another excellent person to work with her kindness make me feel so comfortable when I'm there. I would like to recommend Elk Grove Toyota to everyone.

Brian

Jul 3, 2016

Customer service was amazing! Upon arrival, Samir happily greeted us as we stepped out of the car. He understood what we wanted in a car from specs to affordability and even presented us with the dealership's 4th of July deals. He was able to answer any question we had regarding vehicle specifications, maintenance service, and pricing and made it a very smooth and stress-free buying experience. Suelee also provided excellent service in the financing department. He outlined all the important features and additional services that this dealership has to offer for their customers. He was also very friendly and made the sales transaction go very smoothly. I highly recommend this dealership for anyone looking for a stress-free and enjoyable buying experience. Thank you Elk Grove Toyota!

Perron

Jun 29, 2016

Service is great and employees are awesome I always come for service at this dealer all the way from Modesto and I'm very satisfied. Thanks elk grove toyota.

Xenazaniah

Jun 29, 2016

Very professional, resolves a problem to the customers satisfaction. My service experience has always came with a smile and a good attitude. I would strongly recommend Elk Grove Toyota dealership to any one. You're #1 in my book

Tallbar

Jun 29, 2016

I visited Elk Grove Toyota intent on purchasing one particular vehicle. It was quickly (and painfully) apparent that I did not fit into the vehicle I wanted without tilting my head forty-five degrees towards the driver's side window. My sales associate, Samir Kahn, was very patient and listened to every requirement I had when it came to purchasing a new vehicle. After viewing the vehicles on the lot, I decided not to make a purchase that particular day. Five days later, I received a text from Samir (with video) of a vehicle that matched my wish list to a "T." I drove up to Elk Grove that day, and returned home in my new Tundra. Throughout the entire sales process, Samir was an active listener, always polite and ready to assist me in any way possible. I receive many compliments on my Tundra, and I am quick to include positive comments about my purchase experience at Elk Grove Toyota as well.

Frezno

Jun 28, 2016

I will give kudos to Ahmad sales rep and Chris finance manager they made us feel like family when we bought our car there; other then that elk grove toyota dealership as a whole is a big, big disappointment. This dealership damaged my brand new car while being serviced. They had offered to repair the damages ONLY if I took it back to them. I live almost 200 miles away, there is no way I can afford to miss work, spend money on gas and put extra mileage on my car for what they did. No compensation at all and it was a NO for local repair shops to repair my car because it was too expensive for them. Tried to get a hold of the GM but the excuse was he is out of the office....I will not do business with this dealership in future nor recommend this dealership to others. The MOTTO here is : I don't care what happens now that I've got your money. I regret not going to Folsom Toyota.

Nando60

Jun 28, 2016

Everyone there is very friendly and helpful. I love how they always on time. I would highly recommended. I will definitely going back when I'm ready to get another car.

Jeff D

Jun 28, 2016

Worked with Adam Niazi and he was patient with us and did not pressure us one bit. We even told him we were going to look around at some of the other nearby dealerships and he was understanding. We came back a short time later and picked out our vehicle and he was great with explaining the details and process.

Minh Fullerton

Jun 27, 2016

I bought my Rav4 at Elk Grove Toyota in 2008, so it's been 8 years since. I had quite a pleasant surprise this time.First, Scott Nannini gave me a quote by email in a timely manner as I requested. He gave me a fair quote comparing with others and when I came, he greeted me right away then asked James McGaha to help me because he was with a customer. James came with a big smile and he was very pleasant from the beginning to the end of my purchase of a new Corolla. Naturally, I had to bargain here and there but he was straightforward with me, no hidden games. I liked that. My had a totally different experience this time. James was persuasive, of course, but I didn't feel any pressure like I had before.The paperwork was done by Lee Saeteune. I was surprised at his professional handling and the new technology nowadays. So convenient and best of all, everything was on the table serving as a monitor screen. Wow! Like James, Lee was very helpful and the whole process was a breeze. I love it.Finally, James greeted me again to deliver the car. Very pleasantly, indeed. He and Brandon went over all the new features with me and answered my questions thoroughly. Over all, I had great service from the people at Elk Grove Toyota. Thank you all!Lee M Vo

elkgrove123456

Jun 27, 2016

Chance is a really nice dealer and is very pleasant to work with. He can be seen with a welcoming smile and I highly recommend anyone to buy with him at Elk Grove Toyota.

Taylor

Jun 21, 2016

My aunt, Sheila Radford, went with me to purchase a new car. She talked me into trying the Toyota dealer. I had my jeep for so long, I wasn't sure. So, we entered the Elk Grove Dealership and it was a wonderful atmosphere. We ran into James McGaha right away. Sheila leased her car from James last year. Right away, James made me feel at ease and no pressure. He walked us around the lot looking at different styles and colors. The Highlander stood out for me. We took a test drive and I knew this was the car for me. James took us into the office and started the paper work process. I decided to lease my car instead of purchase and James worked out a fantastic deal. The entire process was stress free. I next met with Nai Saechoa in the finance department. This again, was a very pleasent experience. He explained things clearly and made the process easy. I would truly like to thank James and Nai for a wonderful, stressless day. I am enjoying my new car. I have told several people about my experience and told them if they ever wanted to replace their Toyota or switch to Toyota to go see James and Nai. I would also like to thank my aunt for talking me into switching to Elk Grove Toyota. Thank you so much for a great experience.

Rodgers1

Jun 20, 2016

Recently bought a new RAV4 from Brian at Elk Grove Toyota. Brian Rea had the deal worked out for us when we arrived at the dealership. Via email I told Brian what I wanted and what I was willing to pay. Brian had my car and deal ready to go. Financing was quick and easy with no pressure to buy any extras. Overall I give Elk Grove Toyota five stars and would recommend anyone wanting a good deal to call Brain in the fleet department. Thanks Guys great job.

staceyrae

Jun 18, 2016

Worked with Brian Rea during my buying experience at Elk Grove Toyota. Typically I dread buying a car, but he made the whole process so smooth. He was amazing to work with, treated me with the upmost respect, and was extremely accommodating. Brian knew I was pressed for time, so he prepared a lot of the paper work ahead of time. And Brian was willing to accommodate my schedule and stayed after hours to meet me and walk me through the process. Amazing customer service. I will only buy from Brian in the future.

StaceyRaeA

Jun 18, 2016

Worked with Brian Rea during my buying experience at Elk Grove Toyota. Typically I dread buying a car, but he made the whole process so smooth. He was amazing to work with, treated me with the upmost respect, and was extremely accommodating. Brian knew I was pressed for time, so he prepared a lot of the paper work ahead of time. And Brian was willing to accommodate my schedule and stayed after hours to meet me and walk me through the process. Amazing customer service. I will only buy from Brian in the future.

gerrytacoma

Jun 16, 2016

friendly, courteous, fast, reliable, organized, offers coffee but no breakfast, good instruction on driving, inform you on your next maintenance check and documents in place.

kwokchan

Jun 16, 2016

Jeremy ,he doing great job. He help me to buy a car is so easy, not that kind terrible experience I have before. I will recommend him to my friends.

Duke

Jun 16, 2016

I believe I had another successful purchasing experience from Elk Grove Toyota.We were treated with Kindness, Understanding, and Respect.Samir Khan was more than helpful in making the deal we got and John the sales mngr. stood by his word.I look forward to the next purchasing experience.Duke & Kate KlinesmithGalt Ca.

Dan

Jun 12, 2016

Adam worked patiently and diligently for us!" My wife and I wanted to trade in our two older vehicles and lease or purchase a new vehicle. Adam took a great deal of time to give us a clear understanding of our options and thanks to his diligence and patience we were successful in obtaining an even better car than we had hoped for! Thank you Adam Niazi and John for all your help and good humor through the process! I especially appreciate Adam being so helpful in making us feel comfortable with his caring and respectful attitude as he explained all the available options. He went out of his way to help carry our belongings from our two older vehicles into the new one and brought drinks to us more than once. He went above and beyond the call of duty in answering all our questions and allaying any fears we might have. He made clear we should feel free to call him with any later questions or issues. All in all it was a very good experience in dealing with this Toyota dealership and we both left happy and very satisfied. Thank you again Adam!

Dan

Jun 12, 2016

My wife and I wanted to trade in our two older vehicles and lease or purchase a new vehicle. Adam took a great deal of time to give us a clear understanding of our options and thanks to his diligence and patience we were successful in obtaining an even better car than we had hoped for! Thank you Adam Niazi and John for all your help and good humor through the process! I especially appreciate Adam being so helpful in making us feel comfortable with his caring and respectful attitude as he explained all the available options. He went out of his way to help carry our belongings from our two older vehicles into the new one and brought drinks to us more than once. He went above and beyond the call of duty in answering all our questions and allaying any fears we might have. He made clear we should feel free to call him with any later questions or issues. All in all it was a very good experience in dealing with this Toyota dealership and we both left happy and very satisfied. Thank you again Adam!

Ronn

Jun 10, 2016

Recently leased a new Corolla from Adam Niazi, Sales & Leasing Consultant, and had the best no pressure experience in leading my new vehicle. This. Dealership takes great pride in making sure their customers leave satisfied!

dswars

Jun 10, 2016

if you want to by a toyota you must see scott nannini he is the best and you will know you got the best possibie deal no bull s at this dealership it is truly a loyal dealership PS or any vehicle at elk grove toyota

ghammid

Jun 8, 2016

I have had one of the best car purchasing experience. I like his honesty and professionalism. I finished all transaction in less than an hour and drove my new car with me .

Eug1

Jun 5, 2016

Chance Landin Straight to the point Honest and makes a car buying experience pain less he respected the fact that I had to work on my company computer while buying a car and he worked around it very nice and mellow car salesman but knows how to get the sale and seal the deals. I will be trading my cars in every 4 years and I will always return to Elk Grove Toyota to purchase and that is a promise. Also if your mechanics are any thing like Chance helpful with great attitudes It is also a promise that I will let EGT take care of all of my maintenance on my vehicle for as along as I own it . Great job EGT Great job. Thanks again Chance I am very happy with my car and I have no regrets buddy. I also want to Say Chris the gentleman that went over my contract with me I like that guy he is very nice very funny and breaks the contract down and explains it very well EGT you have a great team hang on to them. Thank you Ernest Grider

T&AMOORE

Jun 4, 2016

My husband and I were in need of a vehicle and had a budget in mind that we could afford. We worked with Adam at Elk Grove Toyota. He showed us vehicles within our price range. Although we had a small pick up truck in mind, he showed us the cost difference between pick ups and sedans. The sedans were better priced for getting a vehicle that was not only a newer model than the pick ups, but had more amenities than the small trucks.....power windows, dashboard digital displays, more comfortable seating and room for passengers because of a back seat. Adam took all the time we needed to answer questions and show us various possibilities within our budget. Talking with him we realized that he was not trying to sell us something we did not need, but listened to what we wanted and guided us to the possibilities his dealership had to offer. Should you need help when purchasing a Toyota, we recommend Adam and Elk Grove Toyota.Toni & Ashby Moore

James McGaha

Jun 2, 2016

James McGaha was a pleasure to work with. The transaction was quick and we left with our new car in less than 3 hours.

Caydencesmom

Jun 2, 2016

I had a wonderful experience at Elk Grove Toyota! We went to another Toyota dealership prior to going to Elk Grove Toyota. The other dealership had an employee that would not leave us alone. Johnny at Elk Grove Toyota helped us without pestering us to buy a car. He stayed by and was able to answer all of our questions. He was friendly and knowledgeable. He took the time to explain all of our financing/leasing options explaining all of the pros and cons. I would go back to Elk Grove Toyota to buy my next car!

Caydencesmom

Jun 2, 2016

I had a wonderful experience at Elk Grove Toyota! We went to another Toyota dealership prior to going to Elk Grove Toyota. The other dealership had an employee that would not leave us alone. Johnny at Elk Grove Toyota helped us without pestering us to buy a car. He stayed by and was able to answer all of our questions. He was friendly and knowledgeable. He took the time to explain all of our financing/leasing options explaining all of the pros and cons. I would go back to Elk Grove Toyota to buy my next car!

Tundra Fav

Jun 2, 2016

I just purchased a 2016 Tundra and I was so satisfied what I purchased . Long Truong and Scott Sady were amazing salesmen. I refer to anyone who wants to purchase a car just go to Elk Grove Toyota.

getu hammid

Jun 1, 2016

I like the honesty and professionalism of all those that I dealt with during my new car purchasing experience

Coach Will

Jun 1, 2016

Couple of test drives and some low stress negotiations and I was done! Left with a Certified Used car that looks great!

Byron Stacey

Jun 1, 2016

Most professional auto dealer I have had the pleasure of doing bus with. The staff were exceptional.Jeremy Cofelt was the certified sales consulant that I work with, what a pleasure. Thanks Elk Grove ToyotaByron Stacey

Louis Viega

Jun 1, 2016

Amazing experience buying my first brand new car!"I just purchased a 2016 Camry from Elk Grove Toyota. The experience was awesome? Long did an amazing job answering all my Questions and doubts. He was very professional and I did not feel pressured at all. He really made my buying experience a very enjoyable one. Im really happy with my purchase. Louie Viega

Enrique Marquez

May 31, 2016

I just purshased a 2016 Rav 4 from Elk Grove Tovota. The experience was awsome? Sam Weber did an amazing job answering all my Questions and doubts. He was very professional and I did not feel presured at all. He really made my buying experience a very enjoyable one. My wife and I are so happy with our purshase.

Enrique Marquez

May 31, 2016

I just purshased a 2016 Rav 4 from Elk Grove Tovota. The experience was awsome? Sam Weber did an amazing job answering all my Questions and doubts. He was very professional and I did not feel presured at all. He really made my buying experience a very enjoyable one. My wife and I are so happy with our purshase.

satisfied customer

May 31, 2016

We recently bought a new car from Toyota of Elk Grove (Jeremy was our salesperson).He was very helpful, professional, and patient. There was no pressure and no rush.The best sales person we ever dealt with

iSpeaktheTruth

May 31, 2016

We went to the Elk Grove Toyota dealership to look at some cars. James was helping us out, or more exactly, he looked super annoyed and basically was looking down on my family while reluctantly answering some of our questions about the cars. I think it might be because we weren't wearing a gold chain with a gold bullion across our chests, or it might have just been because we didn't look like we're "rich". Seriously...? I don't think it's professional or customary to mockingly laugh at your customers when they ask to test drive a car. But this guy did.If I can tell him one thing, I'd say: " We're only here because my younger brother needs a work car, just for commuting. Even if you offered me a car for $1 out-the-door, I'd still not buy it, just because of your attitude." Moral of the story: don't judge a book by its cover-- I dress like crap all the time, because I don't think nice suits are appropriate when I going for runs or playing soccer, which I do all the time, hence, the sporty shorts/attire. Just because I wear shorts and a t-shirt doesn't mean I can't afford a car.Also, we ended up going to Maita Toyota and we got way better service and a new car for my brother. I highly recommend going to Maita instead (only about 25 minutes away from Elk Grove).

Jasonuber123

May 30, 2016

I went in without all the necessary and Scott was helpful and most of all patient I walked in and drove out 123 that easy

Suman2

May 30, 2016

He was a really friendly sales person. We have also talked to Baljinder since he was not there Minh has helped us. Excellent overall, I was really satisfied.

Reid Boggiano (Chip)

May 29, 2016

Got the car I wanted and Bill Gann did a great job.

JordanR

May 26, 2016

The sales rep, Scott Sady, was very professional and knowledgeable about the vehicle I wanted to lease. No high-pressure sales tactics. He made the buying process easier than I had expected.

Happy Buyer

May 26, 2016

Jeremy Coffelt was a pleasure to work with. He is very low key and easy to work with. My initial contact was positive, as he was willing to search for the Tacoma that I wanted. It took several months but he secured the model with the equipment I wanted at the agreed upon price. . He arranged for a fair trade-in value for my Tundra. Also pleasant was the financial arrangement process - no pressure - another pleasant experience. I was a returning customer and will continue to buy vehicles at EG Toyota!!

Allen Hogan

May 21, 2016

Believe it or not, I flew from San Diego to Sacramento to purchase a vehicle at Elk Grove Toyota. I left the dealership (with vehicle) after only 2.5 hours and part of that time was to get something to eat. I had never been to the dealership nor personally met salesman (Samir K.) previously. Samir picked me up at the airport (Thanks, saved me more money), we arrived at dealership about 5PM and I was on road prior to 7:30PM. For the purchase happen it required trust and honesty on both parties. We (Samir K. and I) worked out everything over the phone and we both had to be good to our word for it to work (and in a timely manner). FYI: I purchased a specialty /rare vehicle and there were only two in San Diego County. One was pre sold and the other was marked up almost $20K (not a typo). I spent less time at Elk Grove Toyota than I did at the two other dealerships in San Diego County.

DIZORO00

May 20, 2016

Visited the dealership for an AWD Sienna... James took care of us from the start. Answered all of our questions and showed us all the features. Entire experience was as good as it gets. Thank you Elk Grove Toyota!

Drag0na5h

May 19, 2016

Nik Khan and Kenny Hoang helped make arrangements to get me home in an emergency and complete my purchase remotely. Completely satisfied with the service and product we received yet again from Elk Grove Toyota.

Kersipic

May 18, 2016

After obtaining an online price quote on a Sienna, we set an appointment to meet with our contact person and he had the van ready for us to drive right when we got there. He was super patient with our two young kids and when we decided to proceed with the purchase, they kept true to their price quote and did not try to haggle any further. He kept the process short and sweet and we got our van for the price and financing we were looking for and were out the door relatively quickly. I completely recommend this dealership to other people looking for honest, straightforward and hassle free car purchase. They also have a great inventory and a clean, nice facility.

Kersipic

May 18, 2016

We did an Internet price quote, came into the dealer and they had the van all ready to drive and check out. We were happy with it so we went through with the purchase and had no hassle, no haggle simple purchase. They held their end of the quote and provided us with a 0% interest loan. My sales person was attentive, fast and patient with my two young kids who came with us. I would recommend purchasing from this dealer anytime.

JJR

May 17, 2016

I had the best three salesman helping me answering all my question treating very professional with the most kindness i will recomment everyone i know to go to elkgrove toyota for there new car and ask for James Mgaha,or Scott. thanks for the best experience when buyer my car.

Tran

May 17, 2016

I had a great experience at Toyota thanks to James McGaha. He has helped my dad with multiple car leases prior, and he just helped me with my first car! James was knowledgable and straight forward with us. He was quick to follow up and did not pressure us. In the end, it was a smooth process. Jay Chhim from finance was also helpful and attentive to our questions and concerns. Thanks guys! I'm lovin' my new Prius!

Mike P.

May 16, 2016

Me and my friends have been buying and getting service done with this dealership since 92. Between me and my friends we have purchased over 21 cars and trucks from them. The sales are no pressure compared to some other dealerships and I look forward to dealing with Brian Rea and Romy again. The parts dept and Chris have always got the parts I need or gotten them in a short time. Dealing with service dept professionals like Rocky Deavers and Fred Daniels makes it easy to understand whats wrong and what needs to be fixed. If there are any issues Brian Chase is right there to make it right . Its nice to find a dealership that has it all together and treat the customers great. To me it says something about a place of business when they have employee's stay for such long periods of time. There are many faces that have been there the entire 24+ years I have been going there.

SUVer

May 16, 2016

Salesman Ahmad was courteous, knowledgeable and tried to help with no pressure. We liked him. Our experience in finance was also good. The new software while very new was a real improvement. We're happy with our purchase from EGToyota

mike p.

May 15, 2016

Me and my friends have been buying and getting service done with this dealership since 92. Between me and my friends we have purchased over 21 cars and trucks from them. The sales are no pressure compared to some other dealerships and I look forward to dealing with Brian Rea and Romy again. The parts dept and Chris have always got the parts I need or gotten them in a short time. Dealing with service dept professionals like Rocky Deavers and Fred Daniels makes it easy to understand whats wrong and what needs to be fixed. If there are any issues Brian Chase is right there to make it right . Its nice to find a dealership that has it all together and treat the customers great. To me it says something about a place of business when they have employee's stay for such long periods of time. There are many faces that have been there the entire 24+ years I have been going there.

Benny

May 14, 2016

I wanted to give thanks to Ker and James for helping us with our Toyota Camry purchase. Throughout the whole process, they were friendly and professional. We have purchased from Elk Grove Toyota in the past, and will continue to do so.

Benny

May 14, 2016

I wanted to give thanks to Ker and James for helping us with our Toyota Camry purchase. Throughout the whole process, they were friendly and professional. We have purchased from Elk Grove Toyota in the past, and will continue to do so.

Pete Hough

May 14, 2016

One call did it all. James in internet sales gave me the price, no BS. Went in the next day picked up the car. Took only 2 hours. Well done!!!! Would recommend this dealership.

Gma Dawn

May 9, 2016

I will never go back to this dealership! I have given them too many chances to win/keep my business, but they continue to fail! They scratched the side of my car when they were doing a "routine" oil change. They never rotated my tires when they said did, thus voided my tire warranty. When I tried to give a suggestion several months ago about the checkout procedure in the "speedy" oil area, they never contacted me. And when I called Brian the service manager to complain about all the problems, his answer was, "I don't know what to tell you." Really? That is unacceptable!!! I will make the drive to Auburn Toyota, where I originally purchased the car, as their service dept has always been top notch!

Lex1984

May 9, 2016

He is a good sale men . Good customer service too . I hope I will come back to buy a new one next time . Good service

Khan

May 5, 2016

I would like to take this opportunity to recognize a great employee. Samir Khan is a great asset to Elk Grove Toyota. He has exceptional Customer services skills and went out of his way to make sure we were happy with this purchase. I have been to other dealerships but because of employees like Samir I choose Elk Grove Toyota. I purchased a brand new 2016 toyota camry SE and Samir was walked me through each step. Samir answered all our questions and seemed very knowledge in his professional. Samir, if it was not for your kindness, I probably would have end up going to another dealership but because of your excellant I choose Elk Grove Toyota. Thank you so much Samir! Also, I would like to thank Jim for his kindness as well and for directing me to finance. Thanks to both of you for your excellent and exceptional customer services. Kudos to you!

Nicholas/paola

May 4, 2016

I would like to say thank you to Patrick and the finance team for such excellent service me and my wife couldn't have made a better decision we love our 2016 scion tc

Sherry Petkus

May 2, 2016

My husband and I worked with Jon, Jeremy, James and Nai and had a great experience. They were friendly and answered all of our questions with detailed answers. This showed they are very experienced! Jon, Jeremy, James and Nai were a pleasure to do business with and we highly recommend them!

Sherry Petkus

May 2, 2016

My husband and I worked with Jon, Jeremy, James and Nai and had a great experience. They were friendly and answered all of our questions with detailed answers. This showed they are very experienced! Jon, Jeremy, James and Nai were a pleasure to do business with and we highly recommend them!

Tim Berger

May 1, 2016

We recently purchased a Toyota 4Runner through the Costco Auto Purchase program. After polling a number of other dealers in the Costco program in our area, Elk Grove Toyota provided the best price. Unfortunately, this 4Runner model in the color we wanted was not in stock and difficult to locate. Despite the lower profit margin for the dealership, James MGaha, the dealers Costco program representative, went out of his way to locate the vehicle and bring it to Elk Grove Toyota to enable our purchase. Once there to purchase the vehicle, our financing was quickly approved and we spent the least amount of time at an auto dealership we have ever experienced. We thank James and Elk Grove Toyota for making our visit a quick, pleasant and successful one. It was our pleasure to work with you in making our purchase of a new Toyota 4Runner Trail Premium SUV.Sincerely, Tim and Carrie, Sean (13) and Connor (11)

Rubios

May 1, 2016

Great experience! My husband and i went to purchase a new car. Adam was very helpful and not pushy. They try to work around your needs and expectations. Very large variety of cars and friendly staff. Very kid friendly a major plus for families shopping around. Very high tech system now with i pads rather than lots if paper. Very nice experience!!

Camy

Apr 29, 2016

My husband and I went in to purchase an economical and dependable new car for our daughter who is graduating from college. We felt that Romy was as honest as they come, and appreciated doing business with him. We know our daughter will be in a safe and reliable care. Thank you to Romy and all the other team members that helped out with financing, detailing, etc..

Maria and Jeff

Apr 28, 2016

My wife Maria and I bought our 2005 Prius from Elk Grove Toyota - and very happy we did! We have always done our services there with great interactions and happy results. While that car has 110,000 miles on it, to us it's still brand new! Smells like it too :-) and we don't even put in any of those "trees"!!My employment changed and no longer had a company car. So, we decided to go in and check out the new Prius's. We did our homework at home, had a very good loan amount and rate already approve and felt comfortable about going in and learning more. We were willing to drive home with a new car - or not.We met Johnny Ngov who was attentive, interested in us, our questions and needs, and also looks great in a Fedora by the way!! Johnny showed us what we were looking for and a few other options. Along the way Mi Amor saw a really nice Prius wth - what we found out was Sea Glass Pearl - wow!! We took it for a test drive - again wow! There've been a number of neat improvements with the 2016 Prius from years past and this "Touring Four" had many of them! While it was more car than we initially intended, we decided to sit down with Johnny and see what was available in deals, financing, etc. It actually didn't take long for us to come into agreement: price, options - even better financing from Toyota and that day we drove home with our brand new Prius! While it's "our" car - it really is Maria's!!! She is very happy and looks great in it!!! And I'm happy too with my own Prius to drive again!!While Maria generally drives the car for work, we've already taken it on a mini-vacation to Mendocino!! It really is super comfortable and quiet!! We also discovered that it has a larger gas tank and even better fuel economy than our 2005!!! We are very happy with our new car!Here's hoping you get the car you want at Elk Grove Toyota. Look for Johnny - he will take great care of you!! By the way, ask him about family gatherings and bbq'ing!!!Jeff and Maria

Aimen

Apr 27, 2016

We dropped by to check out the place but went home driving our brand new car! Thanks to the wonderful people of Elk Grove Toyota namely Adam and Jay for all the help. We were welcomed and never felt pressured, we acfually enjoyed the whole process!

Jess128

Apr 26, 2016

We get brand new camry , personnel very kind and professional; explain and directed us for the best purchase experience! Thanks Mr troung and Debbie ,everybody happy ! See you guys soon ! Thanks :)

Sandyc95758

Apr 26, 2016

It was so comfortable getting my new Prius! Ahmad really cares about his customers! This is my 3rd Toyota and it is very fun buying from Elk Grove Toyota.

Maria and Jeff

Apr 25, 2016

My wife Maria and I bought our 2005 Prius from Elk Grove Toyota - and very happy we did! We have always done our services there with great interactions and happy results. While that car has 110,000 miles on it, to us it's still brand new! Smells like it too :-) and we don't even put in any of those "trees"!! My employment changed and no longer had a company car. So, we decided to go in and check out the new Prius's. We did our homework at home, had a very good loan amount and rate already approve and felt comfortable about going in and learning more. We were willing to drive home with a new car - or not. We met Johnny Ngov who was attentive, interested in us, our questions and needs, and also looks great in a Fedora by the way!! Johnny showed us what we were looking for and a few other options. Along the way Mi Amor saw a really nice Prius wth - what we found out was Sea Glass Pearl - wow!! We took it for a test drive - again wow! There've been a number of neat improvements with the 2016 Prius from years past and this "Touring Four" had many of them! While it was more car than we initially intended, we decided to sit down with Johnny and see what was available in deals, financing, etc. It actually didn't take long for us to come into agreement: price, options - even better financing from Toyota and that day we drove home with our brand new Prius! While it's "our" car - it really is Maria's!!! She is very happy and looks great in it!!! And I'm happy too with my own Prius to drive again!! While Maria generally drives the car for work, we've already taken it on a mini-vacation to Mendocino!! It really is super comfortable and quiet!! We also discovered that it has a larger gas tank and even better fuel economy than our 2005!!! We are very happy with our new car! Here's hoping you get the car you want at Elk Grove Toyota. Look for Johnny - he will take great care of you!! By the way, ask him about family gatherings and bbq'ing!!! Jeff and Maria

2016 Tundra

Apr 25, 2016

Great experience buying my Tundra! I walked in expecting the typical car salesman; however, the person that worked with me (Ker) was anything but. Ker was patient and catered to my needs. He showed me their trucks and allowed me to test drive multiple trucks multiple times. I felt he wanted me to leave with no regrets, and that I did - no regrets. Thank you Ker for the exemplary service! Also wanted to give a quick shout out to their finance guy, Chris Her. The guy got me out of there quick!

2016 Tundra

Apr 25, 2016

Great experience buying my Tundra! I walked in expecting the typical car salesman; however, the person that worked with me (Ker) was anything but. Ker was patient and catered to my needs. He showed me their trucks and allowed me to test drive multiple trucks multiple times. I felt he wanted me to leave with no regrets, and that I did - no regrets. Thank you Ker for the exemplary service! Also wanted to give a quick shout out to their finance guy, Chris Her. The guy got me out of there quick!

Lablue03

Apr 23, 2016

This is the second vehicle I buy from Scott, he was highly recommended by my coworker who I highly respect his recommendation. Scott has taken all the stress of buying a vehicle from a dealer , he has always been very truthful and honest . I respect that and admire that from a sales person. He has know become a good friend to me and my wife . Thanks Scott for the easy transaction.

Clisay14

Apr 22, 2016

I just purchased the car of my dreams with the help of two wonderful guys. Adam and Jay were so helpful and very detailed with my purchase. I understood everything they were doing. I definitely recommend Toyota of Elk Grove

Bravesfan1

Apr 20, 2016

I was pleased to meet Scott Nannini who I found out is the son of my junior high school coach. I told Scott over the phone that I was looking for a 2016 Rav4 SE AWD and my wife liked the electric storm blue color with black interior. He found one at another dealership and I came in for a test drive. Three hours later I had my eighth Toyota vehicle since 1980. I really enjoyed my car buying experience Elk Grove Toyota.

Bree

Apr 16, 2016

Initially I went to the Elk Grove Automall to visit another dealership but they didn't have the car I was looking for so I ended up at Elk Grove Toyota. Within a surprisingly short amount of time I left the lot with a brand new Scion. The experience was pleasant! No pressure sales and upfront from the beginning. I felt like I was talking to an old friend. Even the Finance Manager was chill. I highly recommend visiting this dealership. I always had a good feeling about them and I was not disappointed!

Bree

Apr 16, 2016

Initially I went to the Elk Grove Automall to visit another dealership but they didn't have the car I was looking for so I ended up at Elk Grove Toyota. Within a surprisingly short amount of time I left the lot with a brand new Scion. The experience was pleasant! No pressure sales and upfront from the beginning. I felt like I was talking to an old friend. Even the Finance Manager was chill. I highly recommend visiting this dealership. I always had a good feeling about them and I was not disappointed!

1SG

Apr 14, 2016

I have purchased two vehicles working with Samir Khan, he had gone out of his way to make sure we got the best deal and what we wanted. Very knowledgeable and professional and honest in his dealing with us. .I have dealt with this dealership since 2005. From purchasing a vehicle to getting service or parts. I personally have never had a bad experience with any department that I dealt with. The employees here make sure you are totally satisfied before you leave.

Dawn Adams

Apr 12, 2016

I leased a 2016 Toyota Camry and it was an extremely pleasant experience. I called several dealerships with questions before-hand and chose Elk Grove Toyota and after speaking with Justin, who provided all of the information I needed to feel comfortable with scheduling an appointment I then visited the dealership the following day. I was met by Chance who guided me through most of the process and was personable and professional. Thanks so much Elk Grove Toyota!

Naomi

Apr 11, 2016

I bought my first Corolla from Scott Nannini in 2014. I had a great experience the first time. He made buying my first car extremely easy, and I walked out feeling completely happy with my purchase. I moved to Los Angeles recently and got in a car accident that totalled my car. I still had Scott's contact information, so I conveniently texted him what I wanted for my new car. I got another Corolla 2016 LE ECO. I drove all the way back to Elk Grove Toyota from Los Angeles (a 7-hour drive) just to buy a car from Scott again. If I thought my experience was great the first time, I had an even better experience the second time. Scott does above and beyond to make sure I was taken care of. He prepared all of the paperwork and car, so I was in and out in 90 minutes. He even checked in with me after my purchase to make sure everything was going well with my new car. More than happy with my experience and I wouldn't buy a car anywhere else!

gerardo45

Apr 11, 2016

I purchased a 2016 Camry from Elk Grove Toyota. The salesperson who helped me was Ahmad Mojaddedi. Very knowledgeable and professional. I would definitely recommend him and this dealership.

naomi

Apr 10, 2016

I bought my first Corolla from Scott Nannini in 2014. I had a great experience the first time. He made buying my first car extremely easy, and I walked out feeling completely happy with my purchase. I moved to Los Angeles recently and got in a car accident that totalled my car. I still had Scott's contact information, so I conveniently texted him what I wanted for my new car. I got another Corolla 2016 LE ECO. I drove all the way back to Elk Grove Toyota from Los Angeles (a 7-hour drive) just to buy a car from Scott again. If I thought my experience was great the first time, I had an even better experience the second time. Scott does above and beyond to make sure I was taken care of. He prepared all of the paperwork and car, so I was in and out in 90 minutes. He even checked in with me after my purchase to make sure everything was going well with my new car. More than happy with my experience and I wouldn't buy a car anywhere else!

Me

Apr 9, 2016

Overall great and happy with what I got. Great experience. Minh is a great sales man I really like him. He is recommended and you should buy your next car with Toyota

Freeway16

Apr 8, 2016

Elk Grove Toyota cars are not only priced right But the people we worked with were very friendly and Professional Thank You Elk Grove Toyota

Happy Buyer

Apr 7, 2016

After shopping around to get the best prices on a new vehicle, I call my "go to man" Scott Nannini for a final price. I have purchased two cars from Elk Grove Toyota with 2 phone calls. My experiences on these two purchases have been extremely pleasant and paid free. I highly recommend Scott Nannini and Elk Grove Toyota for a car deal.

Everardo Ramirez

Apr 5, 2016

Since we live in Elk Grove, we like to keep our business local. Toyota of Elk Grove has a great salesman named Patrick. He has great customer etiquette and is easy to work with. Although our new vehicle has an ECU factory defect that they are repairing, I would still recomend anyone to use Patrick at Elk Grove Toyota for a car purchase.

Monique

Apr 4, 2016

I went to Elk Grove Toyota to see if I might be able to qualify for financing on a used Scion Xb. When I came onto the lot Long was there to greet me and convinced me to look into seeing if I would qualify for the new 2015 Scion Xb, I didn't have much hope because my credit is less than perfect but he worked INCREDIBLY hard for me and I was able to leave with a brand new car! I don't think anyone was as surprised as I was lol I had am awesome experience and I'm telling everyone who will listen about Elk Grove Toyota

Monique Bryson

Apr 3, 2016

I went to Elk Grove Toyota to see if I might be able to qualify for financing on a used Scion Xb. When I came onto the lot Long was there to greet me and convinced me to look into seeing if I would qualify for the new 2015 Scion Xb, I didn't have much hope because my credit is less than perfect but he worked INCREDIBLY hard for me and I was able to leave with a brand new car! I don't think anyone was as surprised as I was lol I had am awesome experience and I'm telling everyone who will listen about Elk Grove Toyota

Fshamsi

Apr 3, 2016

My experience with Adam Niazi was pleasant. I recommend him to anyone looking to buy or lease. He took are of us and didn't try to pressure at all. Thanks again!!

Suliman

Apr 2, 2016

Great dealership, would recommend. Mikhail and Jay were very helpful. Great job. thank you for all the help. I will definitely come back. Easy and a great experience.

Happy Buyer

Apr 2, 2016

Car buying is always stressful, this time much less, almost enjoyable. I'm writing this review for one reason, Patrick, our salesperson. If you go to EG Toyota ask for Patrick. I doubt you'll be disappointed. He's quick and efficient.

asuliman321

Apr 2, 2016

Great dealership, would recommend. Mikhail and Jay were very helpful. Great job. thank you for all the help. I will definitely come back. Easy and a great experience.

Go for delivery

Apr 1, 2016

Salesmen all the way through fianance. Amazing. Will never buy a car anywere else. Elk grove toyota the best dealership i have ever experianced. I have purchased several cars over the years and let me tell you i was amazed when i left there. HASSEL FREE STILL AMAZED. thank you elk grove toyota

alwayzbizzniz

Apr 1, 2016

She's always smiling it made me fill like she loves being there n helping people she is a nice person n thank y'all great service

Orangeshoelaces

Mar 31, 2016

Great job. thank you for all the help. I will definitely come back. Services lines are long. quality of work starts with the first to the last person you speak to

RSINGH

Mar 29, 2016

My experience with Jay was in the financial service dept. Previously, he had helped my family purchase a car, so it was nice dealing with the same person as the last time. He was able to get me a great deal on the Warranty and Glass coating for my new car which I was very happy with, and he answered all of our questions thoroughly. He was also very helpful with explaining the contract and the payment plan so that I wouldn't find any hidden fees and things of that sort later. He was very friendly and approachable and like Adam, also very comfortable to talk to.

Leon, Ceci 23

Mar 29, 2016

On Saturday 3/26 I had the most wonderful experience while buying my car. Scott is a great person and he helped me all the way through in regards to answering questions, offering a great deal and making sure I was happy with my decision. I highly recommend everybody to go visit him and I promise you, you will have a great experience like I did. He is the best.

rsingh

Mar 29, 2016

I was interested in purchasing a car in the near future, and I already had the Prius in mind. I wanted to get a idea of the costs that would go into purchasing a brand new car. Adam, was very helpful with going over the step by step process, of going through a credit check, going over different options of payments, etc. He helped me make the best decision thatwas right for me and my financial well being. He was also very patient as I was going through my options and pros and cons of buying a new car on that day, since it was my first time. I returned later on in the day with my mom, as I would be trading in her car to get the new Prius, and again Adam was very patient, and explained everything to my mom the way he did with me. I found him to be very honest and personable, he even referred to my mom as "mom"! Which was sweet! It felt like we were just talking to a close friend or family member throughout the whole process rather than a sales person. He really connects with the customers and makes it very easy and comfortable to ask questions, which was a really good experience . By the end of the entire process, it was 10:30pm but Adam, and Jay were both helping me out without hesitating, so I really appreciate that. They definitely go out of their way for customers. Adam took a lot of steps to ensure that the Prius I wanted, was still going to be there when I returned later on that same day, as it was the only one in that color and model. I would definitely recommend dealing with Adam when shopping at Elk Grove Toyota!

Briones,ella 1978

Mar 27, 2016

Car buying experience with this folks is awesome experience... Very professional, they treat us with respect, no hassle,no pressure and I'm looking forward to get my next SUV here.. Thanks

rebecca hughes

Mar 26, 2016

Been working with this dealership for many years and keep coming back because they always show their appreciation for my business. Scott Nannini has been wonderful and really expedites the paperwork as well as he is enjoyable to work with. He did a lot of the work via phone and always finds the perfect car and great financing every time I return. Seems every year it gets quicker and quicker to complete the car buying process. Will be back in two years for another.

Ahmad

Mar 26, 2016

I had a great experience This is my fourth purchase within 3 years .I would recommend this dealership to every one and if you want to have hassle free purchase go to Elk Grove Toyota

Tiffany & George

Mar 24, 2016

Staff was very nice. Patrick was awesome! Appreciate all he and Jordan did to make our purchase happen. Elk Grove Toyota is a great place to find the vehicle of your dreams. They are very imformative and want to make your buying experience a good one.

Marissa

Mar 22, 2016

It was a great experience. They were really helpful through the entire process

HighlanderFan

Mar 22, 2016

I had a great experience with Jeremy, Scott, and Debbie leasing my new Highlander. I price compared with all the Sacramento/Bay Area Toyota dealerships and Elk Grove had the best price beating out 8 other dealers. Jeremy even beat his own price during further negotiations to ensure the very best deal. Jeremy ordered the Highlander exactly how my wife and I wanted it. Debbie was also very patient with us explaining all the finance options and showing the detailed numbers and lease components. I am very detailed oriented and it was helpful to have the precise finance numbers to calculate the leasing arrangement and feel comfortable with the lease. After the sale, Jeremy also help to research repair options after my wife accidentally curbed a rim. Overall, a great customer experience!

water slide

Mar 22, 2016

The popularity of using electronic media as a form of peaceful communication has led to the creation of an internet sales department for the car dealerships. If there was a contest between all the internet sales department from the various car dealerships, then I know Scott Nannini and his staff would rank very high. His patience, honesty and commitment is the reason why I purchased my first brand new camry from Elk Grove Toyota. Other dealerships tried to lure me in with their internet sales department but the customer service i received was more like the traditional sales. I have owned a 94 and a 2000 camry for many years. Other dealers tried to make me a sale on what they wanted me to have instead of what I wanted. Scott's patience helped me to get what I wanted. Thank you Scott; keep up the excellent work!

LTH

Mar 22, 2016

Love buying from here. This is our 3rd time. First was the Tacoma Dual Cab then the Corolla Sport and now the 2016 Rav 4. There was no pressure to buy. The dynamic duo that assisted us was professional but yet took care of us like we were family. Shop here if you want the best experience and ask for Minh in sales and Jay in finance. Give you one guess where I will be going to buy my next car!

Robert

Mar 21, 2016

The popularity of using electronic media as a form of peaceful communication has led to the creation of an internet sales department for the car dealerships. If there was a contest between all the internet sales department from the various car dealerships, then I know Scott Nannini and his staff would rank very high. His patience, honesty and commitment is the reason why I purchased my first brand new camry from Elk Grove Toyota. Other dealerships tried to lure me in with their internet sales department but the customer service i received was more like the traditional sales. I have owned a 94 and a 2000 camry for many years. Other dealers tried to make me a sale on what they wanted me to have instead of what I wanted. Scott's patience helped me to get what I wanted. Thank you Scott; keep up the excellent work!

Buying a car

Mar 21, 2016

Jeremy Coffelt was an outstanding sales person . He was very polite and quickly responded to my emails answering all my questions. He willingly emailed me the out the door price of the vehicle in which we were interested. He was well-organized, so when we came for our appointment he had as much of the paperwork completed as was possible. He sold us the vehicle taking the time to sell it to us for the best price possible. Debbie Jaynes was an excellent finance person. She was very friendly and polite. She explained the financial agreement and expectations with clarity.

Billy

Mar 21, 2016

Went into Elk Grove Toyota to "just look" at some Tundras until fate led us to Sam Khan. Sam happened to be in the parking lot near the used cars and we were trying to find the Tundras. He showed us a brand new one that just arrived that morning. This truck was awesome but I knew there was no way I was going to be able get a deal that would make this affordable. We went inside and sat down to figure out numbers. Long story short Sam got us way more for our trade in than I was expecting and gave us a great deal on my dream truck. So happy we went in to "just look" and now I have the truck I have always wanted. Thank you Sam Khan and Elk Grove Toyota!

LTH

Mar 19, 2016

Love buying from here. This is our 3rd time. First was the Tacoma Dual Cab then the Corolla Sport and now the 2016 Rav 4. There was no pressure to buy. The dynamic duo that assisted us was professional but yet took care of us like we were family. Shop here if you want the best experience and ask for Minh in sales and Jay in finance. Give you one guess where I will be going to buy my next car!

Ole Christensen

Mar 19, 2016

Was the best vehicle buying experience ever! My new truck is Awesome.

kpkp123

Mar 19, 2016

After my poor 1994 Nissan pickup was no longer functioning properly, my dad and I decided to stop at the Toyota dealership to look around. My dad has always been a "Toyota guy," as he states that "Toyota is the most reliable brand out there." I was looking to buy another truck, but our the friendly Adam showed us that there are so many options available form Toyota when buying a new car. Adam was AWESOME in helping us find the car that would fit us perfectly! I did not feel pressured into making a purchase, and I felt that Adam really understood what fit our needs. We tested out many great cars, such as the Yaris and Scion, and we ended up taking a Scion IM home the same day! The friendly staff of Toyota the main man that was helping us find the perfect car, Adam, made me feel like family. I agree with my dad that there is no other car company that can take care of its customers like Toyota. Also, Kenny Hoang, who worked with us in Finance, was very helpful in ensuring that we understood all the terms and conditions of the new purchase. He has a great personality which is something very important to have in the sales industry. I highly recommend the Elk Grove Toyota dealership to anyone out there that is looking for a safe, reliable car and the friendliest of service!

kpkp123

Mar 18, 2016

After my poor 1994 Nissan pickup was no longer functioning properly, my dad and I decided to stop at the Toyota dealership to look around. My dad has always been a "Toyota guy," as he states that "Toyota is the most reliable brand out there." I was looking to buy another truck, but our the friendly Adam showed us that there are so many options available form Toyota when buying a new car. Adam was AWESOME in helping us find the car that would fit us perfectly! I did not feel pressured into making a purchase, and I felt that Adam really understood what fit our needs. We tested out many great cars, such as the Yaris and Scion, and we ended up taking a Scion IM home the same day! The friendly staff of Toyota the main man that was helping us find the perfect car, Adam, made me feel like family. I agree with my dad that there is no other car company that can take care of its customers like Toyota. Also, Kenny Hoang, who worked with us in Finance, was very helpful in ensuring that we understood all the terms and conditions of the new purchase. He has a great personality which is something very important to have in the sales industry. I highly recommend the Elk Grove Toyota dealership to anyone out there that is looking for a safe, reliable car and the friendliest of service!

VWOGHO EMARIEVBE

Mar 17, 2016

Jeremy was exceptional in dealing with our concerns during our buying process. He took the time to address our needs and went out of his way to get us the best deal possible while ensuring we had all the available options. I would recommend him to anyone without reservations. Scott was also phenomenal to work with. He made checking the car out super easy and gave us a price that beat the market without haggling. If you want a great car for a great price, he is the guy you want to talk to.

Mabel

Mar 17, 2016

My friend Branda brought me to Toyota Dealer after she had bought two cars from there. Great experience from the moment we walked out our own car to pulling the new car out. My friend Branda found Long Truong who helped her on her prior car purchase. Even Long was busy in the middle of helping a customer, he found another salesperson to help us with the test drive. When we came back in, Long was there to help us. Jay Chhim showed us the products and answered the questions we have. He was very respectful and professional. I will come back again if I need to get a car. Mabel

RT

Mar 16, 2016

Thank you Patrick Sliney and Kenny Hoang, you made my shopping experience great!! It was painless and the sales associate was very thoughtfull and considerate.

Rose Thomas

Mar 15, 2016

Thank you Patrick Sliney and Kenny Hoang, you made my shopping experience great!! It was painless and the sales associate was very thoughtfull and considerate.

Janice Tolentino

Mar 15, 2016

Thank you to Romy Cruz he is the best!!!it was amazing experience!!!we got our new car Toyota Camry 2016 and ready to go.??

T&D

Mar 14, 2016

The service department is great, I don't have to wait for a long time. It does a lot while still making the customer experience excellent. I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. And with the help by Mr. Long and Mr. Jay Chhim, it easier to purchase the car.

T&D8124

Mar 14, 2016

The service department is great, I don't have to wait for a long time. It does a lot while still making the customer experience excellent. I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. And with the help by Mr. Long and Mr. Jay Chhim, it easier to purchase the car.

elesetocinense

Mar 14, 2016

The service is great. Great people!! We did not have to wait for a long time. In a few hours we got our car and ready to go.

JP

Mar 13, 2016

Awesome Experience from beginning to end. Jeremy Coffelt was all ears to my needs and wants. He then structured a deal for both parties to agree to. He was of the highest quality and integrity. Thanks Elk Grove Toyota.- Jay Peirce

Jmcampos

Mar 13, 2016

I gave a 5 star because I wasent pressured to buy the car they were nice and patient with me and explained everything clearly my wife loves her new scion Im it's the best purchase experience I ever had thank you guys again.

HappyTour3

Mar 11, 2016

Meeting Jermey, I found him to be extremely easy to talk to and most importantly HE listened to me regarding my questions and making me feel comfortable and was very flexible. I would highly recommend him. Having done internet shopping this was my first experience and it was GREAT. This is definitely the way to go! I walked in to drive the car I wanted, inside leather was two tone which I did not like, so Jeremy found the same car with a black leather interior and had it driven down while I was completing the paper work. The Finance person Nai was also very great. I will definitely consider coming back to buy my next Toyota.

Bam-Bam Sue

Mar 11, 2016

This is the 5th vehicle we've purchased from this dealership (Elk Grove/Florin Road Toyota). Great sales experience, very knowledgeable, great customer service, friendly and kind.

Bam-Bam Sue

Mar 10, 2016

This is the 5th vehicle we have purchased from this dealership (Elk Grove/Florin Road Toyota). Great sales experience, very knowledgeable, great customer service, friendly and kind!

mandapanda

Mar 9, 2016

Tyler was wonderful over at Elk Grove Toyota. He really took the time and effort to help make sure I walked away happy. The process went smoothly and he was able to accomplish what I wanted and I walked away with a beautiful 2016 Toyota RAV4 SE. Couldn't be happier.

mandapanda

Mar 9, 2016

Overall, I had a great experience at Elk Grove Toyota. Tyler Babineau did a great job assisting us through the test drive and car buying process and worked with John Hilscher, who also did a great job, both helping us get the deals we were looking for. Jay Chhim them took the time to explain all of the options I could add to my purchase. Brandon Maeda took the time after the car purchase to explain all of the car features so that I left knowing exactly how everything worked. They were all patient and friendly and never made me feel pressured or rushed. Great job Elk Grove Toyota.

Molly

Mar 8, 2016

We've been looking around for the perfect price along with the perfect car and Elk Grove Toyota was able to do that for us. James was absolutely hands down amazing. He treated us like he would his own family. We cannot wait to be purchasing more cars from him!!!

Mollythao_92

Mar 8, 2016

We've been looking around for the perfect price along with the perfect car and Elk Grove Toyota was able to do that for us. James was absolutely hands down amazing. He treated us like he would his own family. We cannot wait to be purchasing more cars from him!!!

Frenchman88

Mar 8, 2016

I work as a mechanic not for Toyota. I wasn't expecting much to many horror stories about dealership purchase but like the title says they treated me like I was family. The way dealer experience is supposed to be.

travscrub

Mar 7, 2016

My husband and I initially came and was helped by Tyler. We filled out the credit apps etc but had to come back the next day due to work. I came back about 2 weeks later ready to buy a car however I was helped by Samir. During the whole process in which my husband told him I was the primary buyer and the car was for me, he made me feel invisible. My husband kept telling him it was for me yet he continued to address and speak to him about the car and the financing. He pressured me into getting a vehicle that I didn't really want. Eventually after 4 hours of back and forth and getting the payments lower I reluctantly agreed. I checked my insurance before I signed all the papers to be sure I wouldn't be paying a lot each month for car coverage and it turned out it would cost more than the car I originally wanted. Needless to say I still was pressured to get into the car I didn't really want so finally I told them I'll come back tomorrow. The next day I came back and told them I wanted the car I initially came for a few weeks ago yet I still had pressure on me to get the car they wanted to get rid of but I didn't budge. After that Samir seemed awfully upset and unhappy with my decision. He reluctantly did all the paperwork for the car I wanted. After the deal I was so glad to get out of there and I would of gone to a different dealership but the dealership said they'd have to do another credit check and I didn't want that on my credit. Also after the deal our initial sales guy Tyler never came out and said thanks to us. I wish I had given my business to another dealership that would of appreciated us better.

riprock

Mar 7, 2016

We have now purchased three new vehicles from Elk Grove Toyota and have been happy with them all. The salesmen we've worked with have all been honest and straightforward, and the service department is excellent.

Jie Luo

Mar 7, 2016

I'd like to thank Bill Gann for his professional service. For sure I will see him again when I need a new vehicle in the near future.

travscrub

Mar 7, 2016

My husband and I initially came and was helped by Tyler. We filled out the credit apps etc but had to come back the next day due to work. I came back about 2 weeks later ready to buy a car however I was helped by Samir. During the whole process in which my husband told him I was the primary buyer and the car was for me, he made me feel invisible.My husband kept telling him it was for me yet he continued to address and speak to him about the car and the financing. He pressured me into getting a vehicle that I didn't really want. Eventually after 4 hours of back and forth and getting the payments lower I reluctantly agreed. I checked my insurance before I signed all the papers to be sure I wouldn't be paying a lot each month for car coverage and it turned out it would cost more than the car I originally wanted. Needless to say I still was pressured to get into the car I didn't really want so finally I told them I'll come back tomorrow. The next day I came back and told them I wanted the car I initially came for a few weeks ago yet I still had pressure on me to get the car they wanted to get rid of but I didn't budge. After that Samir seemed awfully upset and unhappy with my decision. He reluctantly did all the paperwork for the car I wanted. After the deal I was so glad to get out of there and I would of gone to a different dealership but the dealership said they'd have to do another credit check and I didn't want that on my credit. Also after the deal our initial sales guy Tyler never came out and said thanks to us. I wish I had given my business to another dealership that would of appreciated us better.

Jason M

Mar 4, 2016

I decided to lease a Scion for my daughter. After a little research, we went by the Toyota dealership, I had the pleasure of working with Mihn Ly. Mihn had product knowledge, understood that we didn't want to spend all day in the dealership, and helped us get the best deal. I would recommend him andElk Grove Toyota!

Masood

Mar 3, 2016

Just purchased a Toytota Corolla 2016, my experience was amazing at the dealship, I was not intimated or forced to buy anything that I was not feel comfortable with. The sales associates were very nice, especially Mr. Adam Niazi, he is an amazing and he is easy to approach and feel comfortable to talk to and he listen to you, he is knowledgeable and if he is not aware of any sale or promotion you provide, he will help you. Sometimes, he may not even make money on a deal but he makes sure the customers get what they need and satisfied with their purchase. He will provide facts and all the information you would need. He will take your offer and try his best to work with you and he will also provide you similar options to see if the customer is interested in perhaps similar vehicles. Basically, if you need a car go to him, He knows his cars and he will not rush you into buying a car, he will talk to you as a friend or someone you know. He is a good financial advisor as well since he went to college for it and he will will tell you about all the financing available. If he does not find you the car you need , he will tell you or provide information to see if they will be receiving a new inventory. I almost bought another car that day from him, but it was really late at night so I told him, I will visit him again! Also if he is busy with other customers, he will recommend one of his professional associate. In my case, the sales associate he referred me to was a copy of him, he was smart and friendly and a good listener and try to answer to all the question I asked.Mr. Adam Niazi, has a great character! Thank you so mcuh!

phmoua

Mar 2, 2016

My dad, brother and I was debating between the 2016 Scion tC and the 2016 Toyota Corolla. Baljinder did a great job helping us in choosing the right car. We ended up getting the Scion tC. The process was quick, smooth, and easy! I had a great experience as a first time buyer! Thank you Baljinder and Nai!

Rygil1678

Mar 2, 2016

Romy Cruz is the best!!!! He helped us find the best car for our family. We leased a Toyota Sienna XLE and we got a good deal with the help of our agent Romy Cruz! I will definitely recommend our agent to our friends and family. Thanks a lot!!!

CDF FIrefighter

Feb 29, 2016

Purchased a 2016 Toyota Corolla LE for my daughter from Scott Nannini on Friday. Having bought a Tundra from Scott in 2011 I knew what to expect........best price and an efficient transaction...out the door with the car in 90 minutes or so. Set everything up on email with Scott then drove over from the coast to pick it up. I got quotes from three other dealers along the 101 corridor, closer to home for me, but their prices were not competitive. One of them said that he would price match......if he liked the price that I gave him.....Right.....like I need an arguement. This is my third purchase from this dealer...I bought my Tacoma from them in 1995 when they were located on Florin Road. The Corolla is really a nice sedan with a lot of value for the money...love that Slate Gray finish! Drove the Honda Civic too.....it is a nice car also but the Corolla has better tech & safety features at the same MSRP point.

miatoni

Feb 29, 2016

Great experience no pressure our salesman was excellent and very knowledgeable of all aspects of the truck we were very pleased with the dealership overall good peaple thank you phil

Jared

Feb 27, 2016

I have bought many cars but i will never buy anywhere else but Elk Grove Toyota.

Caslerdg

Feb 23, 2016

From buying our new Sienna to financing it was fast and easy. Thank you Romy. I loved the interactive financing. It was easy to understand and view the value of the options. This is my first Toyota and I also loved the free service agreement. Thanks!

940SFS

Feb 23, 2016

Salesman Long Truong of Elk Grove Toyota and associates assisted us in purchasing a 2016 Corrola. We wanted the Costco-price-deal and they gave it. But there was more, by financing a small portion instead of paying cash we got a $1500 rebate from Toyota. I really feel that Mr Truong was looking out for us. We'll be coming back for more. Overall our experience was positive. We highly recommend Elk Grove Toyota.

Chief SAB

Feb 17, 2016

I have purchased many cars from many different dealers. I am not one that is hesitant to go toe to toe with a car salesman. Needless to say, I was ready for battle when I walked onto the lot at Elk Grove Toyota. I had prearranged a meeting with James McGaha so I sought him out. I found him to a genuine person with no pressure who had my best interest in mind. We drove a 2016 Corolla and found it to be perfect for my college age son. I had a lease deal in calculated in my head before I arrived and James beat it! I kept telling my son that this deal was going too smoothly and waiting for the other shoe to drop but it never did! Even as we drove our new Corolla off the lot I kept shaking my head and telling myself that was too easy. Thank you James. I will be back! 5

Chief SAB

Feb 17, 2016

I have purchased many cars from many different dealers. I am not one that is hesitant to go toe to toe with a car salesman. Needless to say, I was ready for battle when I walked onto the lot at Elk Grove Toyota. I had prearranged a meeting with James McGaha so I sought him out. I found him to a genuine person with no pressure who had my best interest in mind. We drove a 2016 Corolla and found it to be perfect for my college age son. I had a lease deal in calculated in my head before I arrived and James beat it! I kept telling my son that this deal was going too smoothly and waiting for the other shoe to drop but it never did! Even as we drove our new Corolla off the lot I kept shaking my head and telling myself that was too easy. Thank you James. I will be back!

Marilyn

Feb 15, 2016

Hustle free. Just told Jeremy Coffelt the car we were looking for. He looked for it, told us when it's coming in. Made appointment when the car arrived. Went in & did the test drive signed papers and went home with a new car. Excellent people

Nat in Sac

Feb 15, 2016

Jeremy Coffelt is by fair the best salesperson I have ever dealt with in my many years of purchasing vehicles for myself and family members. He made it very easy and enjoyable and virtually no pressure. The vehicle price was negotiated over the phone prior to coming it so I only needed to complete the paperwork and I was on my way. I refer him to anyone I know that is in the market for a new or used vehicle. An absolute pleasure it was and a got a fantastic deal! Far better than the other pricing I received from two other dealers. Thank you Jeremy.

micchio

Feb 14, 2016

We were hesitant to trek all the way out to Elk Grove, but Scott was great with initial communication. Turns out, he was on vacation at the time. We appreciated the dedication. The rest of the transaction went very smoothly. Both Scott and Chris were very professional. It hardly felt like we were buying a car. Thanks for a pleasant experience.

cathy

Feb 12, 2016

knowledgeable staffs and will discuss everything abour deals they offered

Rick

Feb 10, 2016

Thanks for all the help Jeremy! Your organization is first class and the customer service is impeccable! From the time I made first contact with the dealership, until I left with a new truck , it was a great experience. I will be back to trade my truck in for a diesel when Toyota releases them. Thanks again, Rick

Tacoma16

Feb 10, 2016

If you want a straight honest deal then Jeremy Coffelt is the sales rep for you. I had contacted several dealers in the bay area to order a Tacoma with a few options that I wanted but no dealer was willing to do it for me except at MSRP ! I heard about Jeremy on Tacoma World and decided to give him an email. I was able to order a Tacoma from Jeremy at an exceptional price ! Everything was determined including the OTD price through emails. There was no pressure at all when I picked up my truck which is a big plus ! Their customer service is excellent ! They have a rep who answered all my questions relating to the gadgets in the truck which is nice. I bought 3 - 4 cars my entire lifetime but was never offer such a service. I will give Jeremy a beep on my next purchase or recommend him to my friends/relatives looking for a Toyota.thanks,

D. Buck

Feb 8, 2016

I cannot say enough great things about Elk Grove Toyota. Corina Porter, Ahmad Mojaddedi, and Steve Moroz were all fantastic!! I would give more stars if I could. What a pleasant, wonderful, no pressure buying experience. I bought my new 2016 Limited Tundra CrewMax and it is awesome!! If you are thinking of buying a new Toyota, which I highly recommend, make sure you check out Elk Grove Toyota first. I looked all over at different dealerships but I definitely found the right one and the right people. Thank you so much Corina, Ahmad, and Steve, you are the best!! Thank you so much, I love my new truck!!

D. Buck

Feb 8, 2016

I cannot say enough great things about Elk Grove Toyota. Corina Porter, Ahmad Mojaddedi, and Steve Moroz were all fantastic!! I would give more stars if I could. What a pleasant, wonderful, no pressure buying experience. I bought my new 2016 Limited Tundra CrewMax and it is awesome!! If you are thinking of buying a new Toyota, which I highly recommend, make sure you check out Elk Grove Toyota first. I looked all over at different dealerships but I definitely found the right one and the right people. Thank you so much Corina, Ahmad, and Steve, you are the best!! Thank you!!

steve52

Feb 3, 2016

My wife and I visited this dealership to look for a new Prius. Everyone we came in contact with was extremely helpful. They made us feel welcome and at ease. They all were willing to give us as much time as we needed to make a decision (We visited this dealership 3 times, and were always warmly welcomed). They showed us all available options for lease or purchase. Every step was smooth and easy. And the follow-up contacts were just as friendly! We will not hesitate to return when we are in the market again for another vehicle!

btfolsom

Feb 3, 2016

They had the exact Rav that I wanted to lease. Some back and forth on my Jeep Cherokee trade in, but they met me half way. Salesman and manager easy to deal with. Paperwork and process was smooth.

Informed Buyer Bruce

Feb 2, 2016

I was shopping for a 2016 Prius using 3 sources, i.e., the Costco Car Buyers Service (Magnussen Toyota in Auburn), an auto broker and Elk Grove Toyota (Adam Niazi). Despite the offer of $500 under dealer invoice from Magnussen, I decided to go with Elk Grove (Adam) even though the price I was able to negotiate was $250 more than the Costco deal (still it WAS $250 under dealer invoice!!!). The reason? I just felt more comfortable that Adam would live up to his trade-in offer on my 2012 Prius and that there would be no "tricks" to up the price of my new 2016 Prius. And I was right!!! I picked up my new 2016 (red w/black interior) Prius Two Eco last Friday night (they'd procured it from a Chico dealership for me) on Friday night. The process took about 2 hours, but I was kept apprised of what was going on by Adam as the process unfolded. They contacted my credit bureau to activate the loan and handled all of the DMV paperwork on their purchase of my 2012 Prius, all for a reasonable fee. Basically, Elk Grove Toyota in general, and Adam Niazi, specifically, have proved to me that all of the tales of trickery and deceit that we hear about auto dealers are, in this case, totally unfounded.I would highly recommend Elk Grove Toyota and Adam Niazi to anyone planning to purchase a new Toyota or Scion vehicle.

ayopriyanka

Jan 31, 2016

Adam Niazi was an awesome sales person! Such a sweet, kind, and friendly person. I was leasing a new car and literally Adam was the man to explain everything step-by-step. He was so respectful and patient with us, which I like because that's a great customer service. Chris Her the finance person was also a great guy to help us get everything done in a professional manner. Overall love Adam, Chris, and Toyota! Don't regret one thing at all. Awesome people to talk with and fantastic deals!!

Mae

Jan 27, 2016

Excellent customer service. Processing was smooth and sales and finance staff were friendly and worked with us to get a good deal.

Jay 2016

Jan 26, 2016

In my opinion car buying must be a pleasant experience and i hate spending countless un productive hours at the dealership. With the technology available now a days, I emailed several car dealers for a quote and the response I got from Jeremy was (1) Prompt (2) Polite (3) Professional in addition to the best price he offered in comparison with other dealers in the area. Jeremy also offered a good trade in for my old car which was $200 more than CARMAX.

aim6972

Jan 25, 2016

My wife and I arrived at Elk Grove Toyota and was quickly greeted by James. James and I spoke on the phone several times before I came in to Elk Grove Toyota and since I was coming from out of town I knew exactly what I wanted. James was able to locate the exact truck I wanted and had it there when we arrived. The process from start to finish was quick, proficient, and very professional. James took the car buying process to a whole other level, we need more people like him working in this field.When we got to Kenny, Kenny's level of experience really showed. He explains all the details of the extra options and financing in a detailed yet simplified manner that made it easy for my wife and myself to understand. We would recommend Elk Grove Toyota to anyone , including friends and family because of James and his wonderful and refreshing spin on the car buying experience.

B36pilot loves Toyota

Jan 25, 2016

From the moment we arrived the staff were all fantastic. Our daughter chose Elk GrovevToyota for the second time due to their courteous and no pressure sales approach. We love Elk Grove Toyota and so will you! Scott is the man

StreetGlide2010

Jan 22, 2016

My wife and I arrived at Elk Grove Toyota and was quickly greeted by James. James and I spoke on the phone several times before I came in to Elk Grove Toyota and since I was coming from out of town I knew exactly what I wanted. James was able to locate the exact truck I wanted and had it there when we arrived. The process from start to finish was quick, proficient, and very professional. James took the car buying process to a whole other level, we need more people like him working in this field. When we got to Kenny, Kenny's level of experience really showed. He explains all the details of the extra options and financing in a detailed yet simplified manner that made it easy for my wife and myself to understand. We would recommend Elk Grove Toyota to anyone , including friends and family because of James and his wonderful and refreshing spin on the car buying experience.

Don't Push The River. It Flows By Itself.

Jan 21, 2016

We met with Adam Naizi when we arrived at the showroom and described what we had already decided what we wanted, a '16 XLE 6 cylinder, in the RUBY PEARL FLAIRE. Adam immediately went to work to see to it that my wife's request would become a reality. We soon learned that there were NO cars on the lot that met our request. We then learned that there was ONE such car in Fremont, CA. and that THAT was the ONLY CAR like it in a 500 mile radius. But that dealer wouldn't turn loose of that car. At that point, Brian Rea, the fleet Manager then got involved and after some SERIOUS arm twisting and perhaps even some cajoling, the fleet manager in Fremont finally agreed to sell us the car and Elk Grove Toyota, and especially Brian Rea took it upon themselves to get that car to us...at no extra charge to us. Now our 2016 Camray 6 cylinder in the RUBY PEARL FLAIRE sits in our driveway and we are VERY grateful to Adam and Brian in going way beyond the "extra mile" (it's a 210 mile round trip to Fremont and back) to make our dreams come true...they are the DREAM MAKERS !!!

Don't Push The River. It Flows By Itself

Jan 21, 2016

We met with Adam Naizi when we arrived at the showroom and described what we had already decided what we wanted, a '16 XLE 6 cylinder, in the RUBY PEARL FLAIRE. Adam immediately went to work to see to it that my wife's request would become a reality. We soon learned that there were NO cars on the lot that met our request. We then learned that there was ONE such car in Fremont, CA. and that THAT was the ONLY CAR like it in a 500 mile radius. But that dealer wouldn't turn loose of that car. At that point, Brian Rea, the fleet Manager then got involved and after some SERIOUS arm twisting and perhaps even some cajoling, the fleet manager in Fremont finally agreed to sell us the car and Elk Grove Toyota, and especially Brian Rea took it upon themselves to get that car to us...at no extra charge to us. Now our 2016 Camray 6 cylinder in the RUBY PEARL FLAIRE sits in our driveway and we are VERY grateful to Adam and Brian in going way beyond the "extra mile" (it's a 210 mile round trip to Fremont and back) to make our dreams come true...they are the DREAM MAKERS !!!

Louie310

Jan 19, 2016

We arrived that afternoon with no appointment and meet Mr Mikhail Soneja he made it so easy for us to pick what kind of vehicle we want no pressured at all he work with us very professional even do he is new in his job we got what we want and we are happy. I will definitely recommend them to all our friend and family.

Roslyn77

Jan 17, 2016

Minh Ly and Nai made our car buying experience so easy. We weren't pressured at all and they worked with us. I will definitely recommend them to our friends and family.

Rome2728

Jan 17, 2016

Bought a car here and the service was exceptional. After I brought my car home I noticed a 1 inch slash in the tire. I went back and even though they didn't have the tire in stock they made it work and gave me a brand new tire on them. This place took care of us the way a business should. I believe we have become a Toyota (elk grove) family. Thank you guys at Toyota of elk grove.

Ophelia Rieg0

Jan 13, 2016

I called Romy Cruz that morning. I told him how much I have and my comfort level of payment. He told me to go online and fill out a short finance application. He called me with in minutes to tell me he is reviewing the information. With in an hour, he called me to tell me to come pick up my car. There was no haggling with price, no back and forth. All the staff I met; finance, dealership manager and customer relations all did their job beautifully with care and professionalism. But I just want to say Romy Cruz is the person that made it all happen. He is awesome and he works had and professional to make sure you are not over your head and you get what you want and expect. I love my experience with Elk Grove Toyota and I love my car. Ophelia Riego Riego Insurance

Horrible Experience

Jan 12, 2016

My overall review is based off my shopping experience and how I felt I was treated. If I was an owner of a business I would dread hearing my employees acted the way they did. Businesses thrive off customer service and in this case they fell short. Long overdue review. If I could give a zero I would. I'll start with the buying experience. I looked for a couple of months before deciding to buy a Toyota. I finally got to the price part and Elk Grove Toyota said they could be the price I was given and to come in. I made an appointment and drove down. I arrive to an empty front lobby and had to find someone to let them know I was there. After finding someone I mentioned why I was there and who I was meeting. They told me take a seat while they go and get them for me. After I waited about 10 minutes I was told that the person I spoke to and made a meeting with was with another customer. What was the point of making a meeting to just sit 10 minutes and be handed off to someone else? My frustration was that I spoke with that particular person on the phone for a length of time. They knew what I wanted, what was agreed upon on price, and all the other details we went over. Now I had to do the same thing with a new person who in the end went back and forth to the manager wasting my time about a price that was agreed upon. After what took way too long to agree on the price originally promised I then had to work with the finance department. Thats where things went really downhill. He began rushing through everything asking me to sing here, here, and here. When attempting to read some items he would rush me to continue on. We got to the extended warranty portion and I was unsure if I wanted the package or not. I told them for the price I wanted to go over it with the wife since I wasnt sure and we had not talked about it. After a couple of conversations and not being sure I was told by the finance person, I need you to make up your mind, I have other people waiting that I need to help. It took every ounce of energy I had to not go off on him for being so rude. Here I am buying a car which is not a small purchase and you are rushing me and treating me like this? I was very upset at this point and after reflecting am more upset I didnt get up and walk away. For a car shopping experience this was the worst I have ever had. I bought cars at the dealers across the street and was treated politely, meetings were kept, and they helped me through the process. They were also more than willing to answer any questions I had. There are too many Toyota dealerships nearby to have one treat you this way.

Kimmie

Jan 10, 2016

Over the years i have purchased many vehicle, some for myself and for my children. The first time i visited Elk Grove Toyota Colby made me feel welcome. He explained everything about the vehicle i was interested in. And he even waited with me throughout the entire process. Great customer service. Thanks Colby

Toccara1

Jan 9, 2016

I recently bought a vehicle at this dealership about 1 month ago and my experience was amazing. The sales man that helped me was Adam. He was polite and professional. He made the car buying process fast and easy. I would highly recommend him! Thanks again Adam!

KT

Jan 8, 2016

Dear potential customers, I began my car buying process in early December 2015. A few short weeks later, I had the exact car at the exact price I wanted. Not only that, I could have had it much faster if I hadn't delayed the process myself! I had emailed several dealerships within my vicinity for a quote on a brand new Corolla. Elk Grove Toyota was one of the first dealerships to email me back with a complete quote. This was my first contact with Jeremy Coffelt, who remained prompt, polite, and patient throughout the entire sales process. The quote he provided was extremely competitive and he never pressured me after providing it. Because I had to wait for the other dealerships to contact me back, I ended up making Jeremy wait quite awhile before realizing that his quote was the best from the beginning. When I contacted him back, he was understanding of my time obligations (I had quite a packed schedule leading up to and during the holiday season). He went the extra mile to accommodate my limited schedule openings so that I could be in and out of the dealership as quickly as possible. After everything was all said and done, I am beyond thankful that Jeremy provided the type of customer experience that I could only have hoped for and thanks to him and the dealership, I have a great new car to start off 2016. With the straightforward and upfront service that I received, I can wholeheartedly recommend Jeremy and this dealership to anybody. Thank you so much! P.S. I spent a short amount of time with Jay Chhim while he finalized my financing paperwork in the office. Although my interaction with him wasn't as extensive as Jeremy, Jay was also very efficient and I felt very comfortable all around. Thumbs up!

kattoykar

Jan 8, 2016

Dear potential customers,I began my car buying process in early December 2015. A few short weeks later, I had the exact car at the exact price I wanted. Not only that, I could have had it much faster if I hadn't delayed the process myself!I had emailed several dealerships within my vicinity for a quote on a brand new Corolla. Elk Grove Toyota was one of the first dealerships to email me back with a complete quote. This was my first contact with Jeremy Coffelt, who remained prompt, polite, and patient throughout the entire sales process. The quote he provided was extremely competitive and he never pressured me after providing it.Because I had to wait for the other dealerships to contact me back, I ended up making Jeremy wait quite awhile before realizing that his quote was the best from the beginning. When I contacted him back, he was understanding of my time obligations (I had quite a packed schedule leading up to and during the holiday season). He went the extra mile to accommodate my limited schedule openings so that I could be in and out of the dealership as quickly as possible.After everything was all said and done, I am beyond thankful that Jeremy provided the type of customer experience that I could only have hoped for and thanks to him and the dealership, I have a great new car to start off 2016.With the straightforward and upfront service that I received, I can wholeheartedly recommend Jeremy and this dealership to anybody. Thank you so much!P.S. I spent a short amount of time with Jay Chhim while he finalized my financing paperwork in the office. Although my interaction with him wasn't as extensive as Jeremy, Jay was also very efficient and I felt very comfortable all around. Thumbs up!

Recentlease

Jan 6, 2016

Mr. Minh Ly was extremely friendly and courteous. Worked hard to fit my needs and requests as a customer. Overall experience was extremely pleasant and straightforward.

Recentlease

Jan 6, 2016

Mr. Minh Ly was extremely friendly and courteous. Worked hard to fit my needs and requests as a customer. Overall experience was extremely pleasant and straightforward.

sibssaatyahoo.com

Jan 6, 2016

Mr. Samir Khan was very helpful in answering questions and did not pressure me to buy this or that car. He is pleasant to talk to and knows the vehicles types in the lot. I would highly recommend him to my family and friends. Seifu Ibssa

EG Toyota

Jan 5, 2016

I had a very pleasant experience when I bought my Camry at EG Toyota. The sales rep, Mr. McGaha, was very helpful and friendly. I will certainly recommend EG Toyota, and in particular, Mr. McGaha, to friends.

thao,koua

Jan 5, 2016

Great customer service, friendly, fast, recommended for anyone to buy a new car for the year, comfortable to talk to, no pressure at all and willing to give a chance to look through the car carefully before I buy

MzMssy

Jan 3, 2016

My husband and I have a three year old and a newborn. Life is stressful enough. We came in with hopes of purchasing a minivan and to our disbelief everything went completely smooth! James was helpful, friendly and accommodating. He remembered our names, our children and what we previously came in looking for from over a year ago! Within only a couple hours and some good laughs, we became the proud new owners of a brand new minivan with no stress and no funny business.

Raiderraj

Jan 2, 2016

I live in the bay area and had been searching for a 2016 Toyota Tundra CrewMax. All of the dealerships I met with wanted to sell me what they had available. Wrong color, wrong model. I decided to travel a little further and visited Elk Grove Toyota. I met with the sales specialist, Octavio Corona. I explained to him exactly what I wanted. He contacted the Toyota manufacturer in Texas and placed the order for the exact features I requested. Within one month, my truck arrived. I was EXACTLY WHAT I WANTED. The price was also what I had been looking for as well. I highly recommend Mr. Corona at Elk Grove Toyota. He will treat you with respect.

Keith Deniz

Dec 31, 2015

This is the second car we have purchased from Elk Grove Toyota. Jeremy Coffelt was our salesperson for both vehicles. We could not have had a better person to work with. If possible I would have given him a six star rating. Our experience with everyone at Elk Grove Toyota was great. Thank you Jeremy and Elk Grove Toyota!. Keith and Glenda

Saanjh

Dec 31, 2015

Ahmad and Steve made my first time car buying experience the best and without a doubt this is where I am coming back always and referring everyone. Steve had literally put everything aside to help arrange my paperwork while Ahmad kept giving me more and more information while the waiting period.One of the team members waited after business hours to help finish all paperwork.They were very enthusiastic and committed.

citygirl

Dec 31, 2015

Patrick was very nice. I went in knowing which car I wanted already and had a specific sales person I was looking for; however, that sales person was out. Regardless Patrick provided very good service. He did all the paper work and showed me the different colors of the car. Very easy to talk to and kept the conversation going! Definitely knows his material!! He made the trip easy and very quick!

ci

Dec 30, 2015

We were planning to buy a second hand car, but once we stopped at Elk Grove Toyota, Vince approached and asked what kinds of car we were looking. He showed and tested drive some car. While we sat down, he started selling the new 2015 Prius and the lease plan. We found out the lease plan fit our budget with the brand new Prius. We drove the new car home happlily at the end of the day.

ci

Dec 30, 2015

We were shopping around to find a second hand car. Elk Grove Toyota is our second stop. This place is anywhere else but here. Vince approached us right after we step out from car. He shows us some second hands cars and provide test drive others. You know what. We bought a brand new 2015 Prius happlily at the end of day. I regret I don't get a chance to visit others dealers, but I am 100% satisfied with the vehicle, the service and the team work. See, anywhere else but here!

toyotaonlyguy

Dec 26, 2015

Romy was the sales person who helped me get my car. He was a great help. Showed me the cars I wanted and test drive them. Once I found the car I liked, then he walked me through the process of getting my car. It was a breeze.

CSUS_History_Major

Dec 26, 2015

The service that I got at Elk Grove Toyota was good. I felt that the staff worked as a cohesive unit in order to make sure that everything went by in a way that would satisfy my needs. I had been in touch with this dealership for a few months before making my decision and I appreciate everything that Linda Dang and Adam Niazi have done in order make this into a wonderful car shopping and car buying experience for me.

Cosmic gray lady

Dec 26, 2015

Good service..nice folks to work with! Make an appointment if you have fservice done -it makes it a lot easier! Shuttle drivers nice too if you decide not to wait. When I take my car in my "car guy" is Victor-great gut!

PrakashSanam

Dec 26, 2015

Bought my new 2016 Toyota Corolla, Mr Daniel Napoles was my sales consultant very professional and talented individual. Satisfied with the customer service and recommend Elk Grove Toyota for best car dealer.. Thank u

Whyme

Dec 24, 2015

I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. It has a waiting area where there is a place for the customers can get something to drink.

Karen31

Dec 23, 2015

Very professional and courteous staff. I especially like their service of taking you home and picking you up later when car is finished instead of sitting and waiting in a service area for hours. I was able to get my Christmas cards finished that day.

Elk grove 20

Dec 23, 2015

The Elk Grove Toyota service center has always been very reliable when it comes to maintaining and fixing all the cars in our family which all happen to be Toyotas.

BillyJr

Dec 22, 2015

Samir Khan was very professional, it was the best buying experience I have ever had. He made my wife and I feel very comfortable and did not press like most of the other dealers before we came to Elk Grove. I will recommend my entire family of employees at Genentech that I work with which to make sure Elk Grove is the one that they go too. Thank you Samir and Debbie and everyone on the staff you all are the best and the Avalon was the perfect choice for us.Bill and Kathy Weir

Ovava

Dec 22, 2015

I was ready to walk away and the salesman (Johnny Ngov) helped me out and got me exactly the car I wanted, the price I wanted, and the financing I wanted! He didn't haggle me or make me suffer, it was quick and easy! Wish all my car buying experiences were like this...all my future cars will definitely be Toyota! Btw this is my first Toyota (Camry se) and I love it! #toyotagainedaloyalcustomer

JF's Tacoma

Dec 22, 2015

The service department is like a fine oiled machine. It does a lot while still making the customer experience excellent. I like the checkout by service advisor. Able to discuss what was done to truck and answer my questions. I appreciate Anthony stepping up as my service advisor Charles was delayed. As I shared with other review, like to see the concept of 'Toyota Bucks' where the dealer gives us repeat and loyal customers $$ or percentage off for coming back.

Ron6

Dec 21, 2015

Every staff I dealt with was professional, especially Scott Nannini. My purchase of a new truck was one of the best buying experience I've had in a long time.

J E Parr

Dec 20, 2015

I have been dealing with Elk Grove Toyota for two years but only in the service department. Over that two years I was helped by Dave Moore. He is a terrific person and made sure I knew what maintenance was due at the time of my visit. He managed to get the work done in a timely manner so that my vehicle was returned to me as quickly as possible. During the past week we decided to replace our 2007 4Runner with a new one. I had researched a 2016 model over the internet so I had a good idea of what I wanted before going to Elk Grove Toyota. When we got to the dealership we were greeted by Mr. Long Truong. I told Mr. Truong that I was interested in a 4Runner. He took us around the lot where we looked at several used 4Runners. I was not able to find one to my liking and asked to see a 2016 model. We found one that I liked and were able to come to a price that I found acceptable. Mr. Truong was very courteous and he knew a lot about the new 4Runners I did not expect to find a car salesman that was so easy to work with. If you need service or are looking for a new or used Toyota Elk Grove Toyota is the place to go.

Anthony crittendon

Dec 18, 2015

Grate people fast service got what i wanted did not have to stay all day to get my car

Edgar G

Dec 18, 2015

Mr. Joel Garcia went above and beyond to make this purchase the best experience and easiest in my 50 years. If you are looking in to buying a Toyota or Scion, then I highly recommend Joel Garcia. We love our 2016 Scion IM. He truly represents what an A1 salesman should be. Thank You Elk Grove Toyota for having Joel attend any customer!!! The Best

Gaylachevymalibu

Dec 16, 2015

Thank you, Justin, John, and Baljinder You all provided the best buying experience ever.Elk Grove Toyota is the best dealer around.It was a breeze, it went smoothly. I was attended to with care, and I greatly appreciate the care and attention shown to me while I was at elk Grove Toyota, and through my telephone conversation prior to my arriving to elk Grove Toyota. Through My emailing also..I was not left hanging they responded to my needs right away. And I drove away with a 2015 Chevy Malibu. Still smiling from ear to ear. Thank you

Tina777

Dec 14, 2015

We are very happy that we purchase a car at Elk Grove Toyota with The assistant of Jemery Coffelt and Chris Her. Both of them are much experience and helpful. Thank you very much to both of you!Tina & Nghia

JJ

Dec 9, 2015

I purchased my 2001 Toyota 4 runner from a private party in 2002. It has been a great vehicle, and I have had no problems with it, but since it has 273,500 miles on it, I decided to visit Elk Grove Toyota to see what the new Rav 4 was like. I had the pleasure of working with salesman Daniel Napoles.Daniel was very professional ,knowledgeable and I felt no pressure at all to buy, until I was ready. He was with me from day one when I first drove the Rav4, until I decided to make my purchase over a month later. He even allowed me to bring my large Labrador in to see if he would fit in the back of the Rav4. I really appreciate Daniels hard work and highly recommend Daniel and the staff at Elk Grove Toyota if you are looking to purchase a vehicle.

Peterson,sandra123

Dec 6, 2015

From beginning to end, the personnel we delt with were polite and very knowledgeable. We first spoke to the manager,John, who set us up with Lillian.She explained the workings of a Toyota before we even started the test drive. She was the person that sold us on the car, because she had a well-informed answer to every question we asked. Next was our finance person Debbie. She was very professional and well organized. Everything went very smoothy. Lastly, was our tech Jeannette. She was extremely smart and patient. She took her time and taught us a lot. We are very happy with our new car and our experience with Toyota.Thanks,Jim and Sandra Peterson

Happygrandma70

Dec 5, 2015

From beginning to end everyone was very courteous and helpful in providing me the best deal for my circumstances. I got the car I wanted at a fair price. Thank you

TinaH

Dec 3, 2015

Came here for my first car purchase of the Camry from this Toyota dealership. Coming here, I was instantly greeted and received help by Ker. He was able to help me get the car I wanted and explained every step in the process of my purchase. Others who helped were very kind and helpful when I was there. I will be sure to come back in the future and refer to family and friends!

Wilson888

Dec 3, 2015

Elk Grove Toyota has friendly and knowledgeable staff. Easy to work with Jeremy Coffelt on the price and Chris Her is honest on the financial side. They make sure my car is clean and ready to check out!

Spontaneoussui

Dec 3, 2015

Met PATRICK who helped pick out our car and then met John one of the finance guy and they sealed the deal!Patrick and John were both very patient and I think the greatest thing was their sense of humor because my family and I liked to joke around a lot. Glad they understand sarcasm and yet all jokes aside got us out of there with the car we wanted. Patrick even called after for a follow and said if we wanted to tint our windows, he has a contact for us, which I thought was amazing customer service. Give him a 10 for his customer service for being effective and efficient. Also Janette (sorry if I spelled that wrong) she showed us all the features on our car at the end after handing me my keys. I thought that was a nice touch and John the manager came by to congratulate us and say bye. Those were unexpected since my last car buying (from somewhere else) didn't offer that. My visit and purchase was very nice and we got the car! :)

Prius family

Dec 2, 2015

Met PATRICK who helped pick oput our car and then met John one of the finance guy and they sealed the deal! Patrick and John were both very patient and I think the greatest thing was their sense of humor because my family and I liked to joke around a lot. Glad they understand sarcasm and yet all jokes aside got us out of there with the car we wanted. Patrick even called after for a follow and said if we wanted to tint our windows, he has a contact for us, which I thought was amazing customer service. Give him a 10 for his customer service for being effective and efficient. Also Janette (sorry if I spelled that wrong) she showed us all the features on our car at the end after handing me my keys. I thought that was a nice touch and John the manager came by to congratulate us and say bye. Those were unexpected since my last car buying (from somewhere else) didn't offer that. My visit and purchase was very nice and we got the car! :)

gnrod92

Dec 2, 2015

Patrick made my experience painless and exciting! He was the first salesman I spoke with at the first dealership I visited upon beginning my search for the perfect new vehicle. After dealing with a handful of surrounding dealers I was quickly convinced that no deal would beat that of Elk Grove Toyota's (Patrick's). I will be recommending this salesman to others for the service provided and of course the excellent deals!

NewCarOwner

Dec 1, 2015

I am a first time buyer and Vince made sure that I got exactly what I wanted. My worse fear is walking away from the dealership and feeling ripped off. Vince made sure I was getting a good deal. 5 stars. Would come back again.

2016mycorolla

Dec 1, 2015

We were happy with the hassle free experience with Patrick the salesman and Toyota . Thank you so much for all your help. We recommend Elk Grove Toyota to anyone out there that wanted to buy a car. Thanks for your time.

teresaluvssteve

Nov 29, 2015

I had been reviewing car prices online and in the paper. When I decided to go test drive cars I found some prices online I liked at another dealer, so I called this dealership to see if they'd match the price and interest rate. I spoke with Octavio Corona, he said he's check into it and call me back in 10 minutes. He called back and said they would and I could come test drive a car anytime I'd like. My husband bought his last car at this dealership and we take it there for service so we felt comfortable. We went and test drove the two I was interested in and received the promised price with no games of back and forth. We only had to deal with the one salesperson and the finance guy. It was a great experience and our car was only $1,000.00 more than 11 years ago. Our salesperson was very nice and so was the finance guy.

teresaluvssteve

Nov 29, 2015

I had been reviewing car prices online and in the paper. When I decided to go test drive cars I found some prices online I liked at another dealer, so I called this dealership to see if they'd match the price and interest rate. I spoke with Octavio Corona, he said he's check into it and call me back in 10 minutes. He called back and said they would and I could come test drive a car anytime I'd like. My husband bought his last car at this dealership and we take it there for service so we felt comfortable. We went and test drove the two I was interested in and received the promised price with no games of back and forth. We only had to deal with the one salesperson and the finance guy. It was a great experience and our car was only $1,000.00 more than 11 years ago. Our salesperson was very nice and so was the finance guy.

Rebecca2016

Nov 24, 2015

I was very impressed with Adam my Sales Rep., he was very nice and informative. The information he shared with me helped me make a wise decision in my car purchase. My experience was enjoyable from the moment I pulled into the Toyota lot with my trade in, up to the moment I pulled out driving my new Toyota Corolla. Even now as I type this review I am smiling because I am satisfied with the service I received, the price I paid for it, and of course my brand new car. I will definitely come back for any future car buying needs and share my experience with all of my friends and family. Thank you Adam and lee I look forward to seeing you in the future Rebecca Vaden

Rebecca2016

Nov 24, 2015

I was very impressed with Adam my Sales Rep., he was very nice and informative. The information he shared with me helped me make a wise decision in my car purchase. My experience was enjoyable from the moment I pulled into the Toyota lot with my trade in, up to the moment I pulled out driving my new Toyota Corolla. Even now as I type this review I am smiling because I am satisfied with the service I received, the price I paid for it, and of course my brand new car. I will definitely come back for any future car buying needs and share my experience with all of my friends and family. Thank you Adam and lee I look forward to seeing you in the future Rebecca Vaden

Rodney

Nov 22, 2015

I just bought a new car from this dealer and negotiated over the internet. The experience was excellent, the sales person was very friendly and low pressure and the whole buying procedure at the dealer was pleasant and efficient. All the staff were very nice.

Rodney

Nov 22, 2015

I just bought a new car from this dealer and negotiated over the internet. The experience was excellent, the sales person was very friendly and low pressure and the whole buying procedure at the dealer was pleasant and efficient. All the staff were very nice.

anita.ollero

Nov 21, 2015

I JUST WENT IN WITH NO APPOINTMENT. I WAS HAVING A SQUEAKY DOOR ISSUE AND BLUETOOTH ISSUE... I WENT IN AND WILL (A GUY IN THE NO APPOINTMENT LINE) HELPED ME OUT IN LESS THAT 10 MINUTES. HE TOOK CARE OF ME AND I AM ONE HAPPY CUSTOMER. TOYOTA ELK GROVE DOES IT AGAIN :)

DBeltranH

Nov 19, 2015

The vehicles -- and there was so much variety! -- were organized on the lot in an easy-to-understand way: used outside, new ones inside; smaller vehicles closer to the office, bigger vehicles farther out. The staff members were professional and fair to negotiate with.

Toyota Fan

Nov 18, 2015

The sales person (Vince) was very knowledgable about his products as well as how it compares to other brands. He also listened to what I wanted and made the right recommendations.

Taylor

Nov 17, 2015

In my experience purchasing cars is a nightmare, however, Elk Grove Toyota is the exception to that rule. Jeremy Coffelt is classy, professional and made my car buying experience painless and enjoyable. I would recommend Elk Grove Toyota in a heartbeat and they have definitely gained a lifelong customer from me.

Taylor

Nov 17, 2015

In my experience purchasing cars is a nightmare, however, Elk Grove Toyota is the exception to that rule. Jeremy Coffelt is classy, professional and made my car buying experience painless and enjoyable. I would recommend Elk Grove Toyota in a heartbeat and they have definitely gained a lifelong customer from me.

walker

Nov 16, 2015

My second tacoma in 6 months. Nice professional and courteous service.Highly recommended. Jeremy was a pro. Second time buying and would definitely do it again.

DuQ

Nov 14, 2015

This was my first time buying a new car from a dealership. I was intimidated by the process as I heard from many people that you have to haggle like crazy. But, there was no haggling involved. The price provided was competitive compared to a few other dealerships I solicited. The purchase was quick. Definitely recommend this dealership.

spollum88

Nov 14, 2015

I've been to many dealerships in my life & this is the first dealership that I have ever felt like the entire staff genuinely cared about what I wanted & how to achieve it. I never felt like they were only interested in a making a sale & every employee I came into contact with was fantastic.

satisfied customer

Nov 14, 2015

I've been driving for 45+ years and have purchased numerous vehicles over the years. Without a doubt, my experience purchasing a new 2015 Toyota Rav4 from Elk Grove Toyota has been the best. Sales representative Sara Garcia promptly replied to my initial internet inquiry, checked inventory, and found the vehicle I wanted. The price was the lowest of numerous dealers in northern California. The finance officer offered a lower interest rate than either of my banks or credit union (having "stellar" credit helped). Steve, the sales manager, cordially greeted my wife and me. Hayden Willis, made sure that the car was detailed, gas tank was filled, and floor mats installed before giving us the keys. He also took the time to show us how to use Bluetooth and uploaded the information of our 3 phones into the system. All staff were very professional and seemed to sincerely appreciate our business. Although there is a Toyota dealership closer to him, I will drive to Elk Grove Toyota when it's time to service my new Rav4.Thank you, Elk Grove Toyota-Scion.

AJ29RN

Nov 13, 2015

When I was looking for a new car, I was very specific in what I wanted. I emailed over 20 dealerships in the area, and Jeremy was the quickest to respond, and with the best price. Did not need to haggle, and he was very low key and low pressure. Would recommend him if you know what you want. When I went to see finance, Jay was very friendly and explained everything in detail. Overall, I would recommend this dealership to friends and family, even though I have several closer Toyota dealers near me. Would buy from again.

Krissystang

Nov 12, 2015

We were on a time crunch and the staff at Elk Grove Toyota were able to speed the process along. In and out in an hour and a half. We got the car we wanted at a great price and financed at a great rate

Krissystang

Nov 12, 2015

We were on a time crunch and the staff at Elk Grove Toyota were able to speed the process along. In and out in an hour and a half. We got the car we wanted at a great price and financed at a great rate

moniegb22

Nov 12, 2015

I sincerely appreciate the way Elk Grove Toyota worked with me. They eliminated the games and were up front . It felt noticeably different from the other dealers I visited. They took some of the stress out of the car buying process. I will definitely return!!!!

Deb

Nov 12, 2015

Toyota in elk grove employees, professional, outstanding service, big discount on my pre owned purchase . like the saying goes- ask and you shall receive Thank You !

Bill

Nov 9, 2015

I recently purchased a new 2016 Tacoma from Elk Grove Toyota. From the initial contact with Jeremy Coffelt through email, up until the final financing paper was signed with Nai Saecho, the experience was 100% professional and accomodating. I was struggling to find the exact truck I wanted, and with a particularly poor experience with a competitor Toyota dealership, I almost moved on from Toyota to another brand. Within days of emailing me, Jeremy was able to find the exact model & color I had been waiting weeks for. Overall this was a great car buying experience. I plan to use this dealership for any future vehicle purchases I have.

HeatherandGabe09

Nov 9, 2015

This is my husband and I's first time purchasing a car. We did our research and knew exactly what we wanted: a Prius 2 in blizzard white. Our experience with Samir wasn't too bad. He wasn't very pushy or anything in the very beginning however, when we we're trying to leave to get dinner and talk about other colors etc. he basically started to be a little pushy. (I mean I understand they have to make a sale and he didn't know that my husband and I already decided that we knew what car we wanted and where we wanted to buy it from...but we're hungry!) He finally said what if I can get you the deal you saw on the internet. We told him that we'll walk around the dealership and talk about it. We finally did agree to it so he brought us inside the sales area and got us a table. From that point on, it felt like it was very rushed because while he could leave and do whatever, we were not. We were told that we would need pay stubs, proof of my husband's recent graduation, proof of residence, etc. and while we were sometimes waiting, I wanted to run home to get the items and he wouldn't let us! Plus my husband was now getting pretty irritated because he had just gotten off from work and not eaten dinner yet. We did decide to upgrade our seats to leather and he was a bit pushy to get me to choose a color while my husband was inside trying to print out his transcript on one of their computers. I told him that I'm not making any decision on the color of the leather without my husband being there. (I mean I can totally make a decision on my own but my husband is going to be the primary driver...) Their computer wouldn't open the transcript and Samir tried to get it to work but he kept pushing the cursor pretty hard several times. I did let him know later that I felt rushed picking out a leather color and he did offer to let me take a look at the leather choices again but I declined. Anyways, he had us signing a bunch of paperwork and when I was signing for the sticker removal, I asked to do a walk around of the vehicle because we had not actually completed one yet. Thankfully I did because there was a paint chip near the driver rear tire so we had to go pick out another Prius. (I mean I know there's going to b e scratches and chips but if I'm paying for a brand new car..I want to be the one to make em!) Anyways, we were finally handed off to the finance department. Kenny was an excellent person who explained everything clearly and I didn't feel rushed at all, even though it was past their closing time. He allowed us to interrupt him at any time to ask clarifying questions and we did. He let us take our time to talk about the packages that we did/didn't want. After we were all done, we met Chance who helped us hook up our phones to the bluetooth system. He was also very friendly and understanding. There was another lady who followed us home (don't recall her name.) so she can grab our paperwork and whatnot. Very friendly and she stayed outside our home while we gathered the items. Overall the experience was great. We would recommend this dealership to our friends. Another reason why we decided on this dealership was because of the great reviews the service center had great reviews too...so we can't wait to get our first appointment with them to get our upgrades added to the car! :)

Bill

Nov 9, 2015

I recently purchased a new 2016 Tacoma from Elk Grove Toyota. From the initial contact with Jeremy Coffelt through email, up until the final financing paper was signed with Nai Saecho, the experience was 100% professional and accomodating. I was struggling to find the exact truck I wanted, and with a particularly poor experience with a competitor Toyota dealership, I almost moved on from Toyota to another brand. Within days of emailing me, Jeremy was able to find the exact model & color I had been waiting weeks for. Overall this was a great car buying experience. I plan to use this dealership for any future vehicle purchases I have.

Prius Man

Nov 9, 2015

Jeremy Coffelt and Patrick Sliney were both very helpful in purchasing our 4th new Toyota Prius since 2002. We liked the 2002 so much, we got a 2006, and then we bought a 2010 Prius. We decided to buy a new 2015 Prius since Toyota is changing the new amenities for the 2016, and eliminating the moon/sun roof, and the solar panel to charge the AC and fan motor when the car is hot. This is a very unique feature that Toyota has offered since 2010, and now is no longer going to be offered.Jeremy Coffelt and Patrick Sliney were both very helpful locating our new 2015 Prius, and making the arrangements to trade our old 2010 Prius. I would recommend Elk Grove Toyota and the sales staff to help with your next new car purchase.

HeatherandGabe09

Nov 8, 2015

This is my husband and I's first time purchasing a car. We did our research and knew exactly what we wanted: a Prius 2 in blizzard white. Our experience with Samir wasn't too bad. He wasn't very pushy or anything in the very beginning however, when we we're trying to leave to get dinner and talk about other colors etc. he basically started to be a little pushy. (I mean I understand they have to make a sale and he didn't know that my husband and I already decided that we knew what car we wanted and where we wanted to buy it from...but we're hungry!) He finally said what if I can get you the deal you saw on the internet. We told him that we'll walk around the dealership and talk about it. We finally did agree to it so he brought us inside the sales area and got us a table. From that point on, it felt like it was very rushed because while he could leave and do whatever, we were not. We were told that we would need pay stubs, proof of my husband's recent graduation, proof of residence, etc. and while we were sometimes waiting, I wanted to run home to get the items and he wouldn't let us! Plus my husband was now getting pretty irritated because he had just gotten off from work and not eaten dinner yet. We did decide to upgrade our seats to leather and he was a bit pushy to get me to choose a color while my husband was inside trying to print out his transcript on one of their computers. I told him that I'm not making any decision on the color of the leather without my husband being there. (I mean I can totally make a decision on my own but my husband is going to be the primary driver...) Their computer wouldn't open the transcript and Samir tried to get it to work but he kept pushing the cursor pretty hard several times. I did let him know later that I felt rushed picking out a leather color and he did offer to let me take a look at the leather choices again but I declined. Anyways, he had us signing a bunch of paperwork and when I was signing for the sticker removal, I asked to do a walk around of the vehicle because we had not actually completed one yet. Thankfully I did because there was a paint chip near the driver rear tire so we had to go pick out another Prius. (I mean I know there's going to b e scratches and chips but if I'm paying for a brand new car..I want to be the one to make em!)Anyways, we were finally handed off to the finance department. Kenny was an excellent person who explained everything clearly and I didn't feel rushed at all, even though it was past their closing time. He allowed us to interrupt him at any time to ask clarifying questions and we did. He let us take our time to talk about the packages that we did/didn't want. After we were all done, we met Chance who helped us hook up our phones to the bluetooth system. He was also very friendly and understanding. There was another lady who followed us home (don't recall her name.) so she can grab our paperwork and whatnot. Very friendly and she stayed outside our home while we gathered the items. Overall the experience was great. We would recommend this dealership to our friends. Another reason why we decided on this dealership was because of the great reviews the service center had great reviews too...so we can't wait to get our first appointment with them to get our upgrades added to the car! :)

chan011

Nov 5, 2015

this is the first time i purchased a brand new car and Scott and Nai made the process easy. My mom has also purchase a vehicle from Scott so she recommended him to me to use. I don't think it could have gone any smoother. I never felt pressured into buying anything and since i knew exactly what i wanted, the overall experience was very straightforward. All of my questions were answered and I am happy with the vehicle.

spike helmick

Nov 4, 2015

I could not be happier with my purchase. The dealership was the best I have ever bought a vehicle from. Very polite staff. Mr James Mcgaha was especially helpful. He kept me apprised of the building of my vehicle and had it serviced and ready for delivery hours after it arrived. Highly recommend the dealership and Mr Mcgaha.

J&N

Nov 4, 2015

Scott Sady was our salesman and was easy to deal with. I love cars but hate buying them This was the best experience at a dealer yet. The entire sales staff pleasant to deal with.

Linda62

Nov 3, 2015

Scott Nannini made me feel very comfortable and at ease from the moment he called and responded to my online inquiry to completing the deal. Very pleasant, easy going and sincere. Kenny Hoang and Jeannette Blair were very knowledgeable and thorough in their respective position. Scott, Kenny and Jeannette were great and made my car buying experience most pleasurable. Very personable!!

gyrene53

Nov 2, 2015

Buying a vehicle every so many years can be very stressful but meeting up with the folks at EGToyota can make the process less so. I met with Linda Dang to purchase a Toyota Highlander. We test drove the vehicle, she pointed out all the controls etc and never pushed the sale as at so many other places.She made me comfortable and at ease, we negotiated, arrived at a price and made the deal. A smooth and easy transaction.Not only the sales staff, but I met John the finance man and appreciated his explaining all options and again never pushing but explaining the options available.I have to compliment Samanth Walling, the customer relation person, she explained all the many controls, and there are many. Her easy going manner, her way of explain how to use the controlsmade me at ease and hopefully remembering all she showed me. She did tell me I could return at any time and have her explain anything I missed. Customer Service at its best.All in all a good, smooth experience., probably do it again in 5 years or so.Paul

Spike

Oct 31, 2015

The sales staff and all the other staff were polite and very efficient. Our sales representative, Mr James Mcgaha could not been better. He knew his products and handled our purchase very professionally. We have been purchasing vehicles for years and this was the very best experience we have had. Highly encourage future buyers to use this dealership

Sharon Andrews

Oct 25, 2015

From beginning to end, the entire purchase -- from our initial walk in the front door to our drive away with our new car -- was completed in less than four hours. The personnel were extremely knowledgeable and easy to work with, and the selection was excellent. I can recommend Elk Grove Toyota to any prospective purchaser without hesitation. This was our second purchase from the dealership, and it was heartening to see so many familiar faces. That says a lot! But the sales experience didn't change. We couldn't be happier.

woo-wo

Oct 24, 2015

Justin met us, introduced us to Samir and Jon. Samir took us through the Highlander experience. From test driving to finding the (Ooh-La-La) Highlander. From dealing through financing-and out the door. Our sale was approved by Sales manager Saad Bedari. Kenny Hoang in finance, made this 85 yr old woman and 90yr old man comfortable. Then Grant Willis showed us all the right buttons, to get us home safe and sound. Thank you all for the Ooh-La-La experience. Samir,Saad,Justin,Jon,Kenny and Grant you made our day!!!

onhoth2o

Oct 24, 2015

Bill Gann, our salesman, showed us several models and clearly explained their differences. After we selected the car we wanted, Mr. Gann guided us through the rest of the purchase steps masterfully. There was never the slightest bit of pressure applied, and the entire transaction was finalized without incident. Our new car was delivered to us within four hours of our arrival at the dealership. It was just a flawless transaction. The owners should be proud! Those are just a few of the reasons, in other words, why this is the second vehicle I've purchased at Elk Grove Toyota.

bhartidanny

Oct 24, 2015

Jeremy cofelt is a very good salesman, He will give you the best price out there. No hassle car buying experience. This is my fourth car buying with this company .I will definitely keep coming for my future cars

hkf

Oct 23, 2015

This was one of my best experience buying a new car. I was recommended by a friend to see Jeremy Coffelt at the Elk Grove Toyota dealership for a fair and honest deal. The process from beginning to the end went perfect, no high pressure. I had two options for financing and Jeremy recommended the best option for me. Jeremy the fleet manager, Debbie the financial manager and Jeannette customer relation really made my experience a success. Congratulations to Elk Grove Toyota.H K Fong

Mike - the new prius guy

Oct 21, 2015

The best new car buying experience I have ever had. Not only was the sales and management staff extremely knowledgeable - they were straight shooters from the start. Once the deal was finished, they even drove my new car to my house so my wife could sign the paperwork while she took care of our new born! Now that is true customer service!

Toyo Girl

Oct 20, 2015

I can't say enough about Jeremy Coffelt and his team from beginning to end. He makes you feel like family and he is receptive to your concerns. I would highly recommend this dealer.

jpf

Oct 19, 2015

I have had a great experience with Jeremy and the Elk Grove Toyota dealership. From our very first correspondence Jeremy followed though and delivered my truck at a great price. he and the team at Elk Grove Toyota created an environment that was enjoyable, highly professional, and stress free. His quiet mastery guided me through all the stages necessary for ownership in an amazingly short period of time. What could have been difficult became a wonderful experience with his leadership. I cant thank him and Elk Grove Toyota enough and I applaud his efforts as he brings this outstanding customer service, world class inventory, and superlative buying experience to others.

Diane P

Oct 19, 2015

We were so impressed how organized and on top of things this dealer is from the Costco salesman to financing to showing us all the things the van can do and all involving different people. We were there for 3 hours total but also got our Toyota Tundra serviced in the time we were buying a van so it was a win win.

jpf

Oct 19, 2015

I have had a great experience with Jeremy and the Elk Grove Toyota dealership. From our very first correspondence Jeremy followed though and delivered my truck at a great price. He and the team at Elk Grove Toyota created an environment that was enjoyable, highly professional, and stress free. His quiet mastery guided me through all the stages necessary for ownership in an amazingly short period of time. What could have been difficult became a wonderful experience with his leadership. I cant thank him and Elk Grove Toyota enough and I applaud his efforts as he brings this outstanding customer service, world class inventory, and superlative buying experience to others.

RoJo

Oct 19, 2015

Excellent experience working with James, started with a call then proceeded with Internet, and finally went for a test ride..had fun. Explained functions of car very well. Next was Jay, he was also very nice and helpful and got me through the paperwork pretty quick, what a neat experience working with the paperwork on a computerized desktop table, loved it. Finally, Jeannette did a great job explaning all the instruments and how they work. Of course, I didn't pay attention on some things (you know, really excited), so I couldn't get the glove box open. I called Toyota and they assisted me with the problem, I swear the button blends in so well I didn't know it was a button to open glove box. ?? Overall, so far the best car sales experience to date and I have bought 4 previous new cars, 3 of them toyotas.

Nadong

Oct 15, 2015

Jeremy Coffelt was highly recommended by a friend, I was told I would not feel any pressure buying a car and he was right. Not only was it a pleasant experience everything was done in less than 3 hours and that was amazing.Nancy Dong

ToyotaGuy!!!

Oct 14, 2015

Ask for Scott in Fleet, was referred to him by a friend who kept telling me what a great experience he had and I'm glad I asked for Scott at Elk Grove Toyota. He helped me with everything I asked with no pressure or games. Starting from my first call to him Saturday morning, he returned each call promptly and came through on any questions I had. He made sure they had what I was looking for before I drive down to meet him. None of the same car buying BS as other Toyita dealers in Sacramento area. He let me test drive different models so I could get a good idea of the different features and ride qualities and was patient with me while I decided in color. I never felt pressured anytime during the process. He gave me a more than far trade in value and great price on my new car purchase. My great experience didn't stop with Scott, Chris in finance was just as great with no pressure and explained all the paper work, answered all my questions and also was very patient. After I/we finished the paper work they had my new car detailed and sharing in the shade right up front. They took the time to show me all the features of my new car, synced my phone with the Bluetooth, set my favorite radio stations along with having me inspect the car to make sure it was in perfect condition and to top that they filled the gas tank. Ask for Scott!

LRossH

Oct 13, 2015

Fast, fair, and thorough. It just doesn't get any better. Scott Nannani and Brian, the used car Manager were particularly customer oriented. Not even a hint of the more typical game playing.

Scruffman

Oct 11, 2015

Just purchased a Toyota Se Camry. This was the best experience that my husband and I have experienced. Jeremy was who we dealt with. He was one of the best salesman I have ever dealt with . I would recommend him and Elk Grove Toyota highly. I will gladly do business there again. Also I would refer friends and family to Jeremy. Thank you for a great experience in purchasing our car. Juliana and Roger

Cross1029

Oct 10, 2015

This was by far the best car buying experience that I've had! I definitely plan on being a long time customer. From the moment I stepped on the car lot I observed the customer service of salesmen and I noticed all around excellent customer service. I did not one time feel like I was being haggled. I felt like I was being provided with the information I needed to make a decision. Toyota cars truly ask themselves! The facilities are updated with technology and are kept clean but the most important is the knowledge and professional mannerisms of the staff. Thank you Elk Grove Toyota!

Lakers

Oct 8, 2015

I had a great experience buying my Camry XLE from Jeremy. He was very helpful in letting me know when the car I wanted was available. He has very good follow through skills. I certainly would recommend him to my friends.

Sqwish

Oct 7, 2015

My 2009 Camry XLE has over 185,000 miles and runs great. I brought my car in for brake service and to address a noise I was hearing in my trunk area. My brakes were serviced properly and my original struts finally had to be replaced. My car was in and out within a day and ready for me when promised. Toyota again did a great job. Dave Moore's customer service skills is to be commended again. Also when dropping off my car, Jason Bruecker was walking through the Service Dept. He sees me, greets me by my first name, and takes the time to have a great conversation with me to see why I was there and has a genuine concern for me being there.Keep up the great work and customer service.Mark

Toyota 2012

Oct 4, 2015

Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the staff is always warm and friendly.

vipnesa

Oct 4, 2015

Bought two cars from this location. Had a pleasant experience each time. Process didn't take too long. Will be coming back when I buy my next car.

Rogin123

Oct 4, 2015

I live down in the South Bay, yet I chose Elk Grove Toyota over all other Toyota dealerships simply because they offered the best pricing. They were even able to do a credit check online to help save time at the dealership. Although the exact vehicle I wanted was already pulled aside and the credit check was done, it still took a 2 hours to drive off the lot though. It was a busy weekend though so I guess I should give them some leeway on that. All in all, an easy, friendly process and I am now a proud owner of a Toyota from Elk Grove Toyota.

Toyota2012

Oct 4, 2015

Always professional and never tell you that you need unnecessary repairs. Friendly and the waiting area is very nice...check out is a breeze and the staff is always warm and friendly.

Becky F.

Oct 4, 2015

I am on my second 4 Runner. I had 350,000 miles on my first one (a 1989). I purchased it and had it maintained at Florin Road Toyota and moved with them to Elk Grove Toyota. When that truck was totaled in an accident, I did not hesitate to purchase my next one, a 2009, from Elk Grove Toyota. It was a smooth purchase - I told them what I was looking for and they found it for me. I have them do all of the maintenance and have had no problems with it! This one currently has nearly 170,000 miles on it. Okay, so I drive a lot! Elk Grove Toyota keeps me on the road!

Niki

Oct 4, 2015

They've met our needs every time. You can expect friendly staff every time. The waiting room is nice and comfortable. I trust my vehicle in their hands.

Rav4girl

Oct 4, 2015

I went to buy a certain car certain color and interior. They had everything I was looking for including price very fast deal was in and out within 1 hour they showed me everything I needed to know about my vehicle and even scheduled first appointment for service it don't get much better then that

Sue

Oct 3, 2015

Every one was very courteous and the purchase/lease process was fast and efficient. I would recommend the dealership for purchase or lease to my family and friends.

TXie

Oct 2, 2015

Thanks to Scott Nannini, we purchased 2 new cars that we wanted within a week of each other. The whole process was easy without any pressure. Scott got us the cars that we wanted and offered us the best deals available. Debbie and John were very helpful and friendly throughout the finance process. The whole experience was exceptional. We will definitely be back again when we are ready for another car. Thanks!

TomH

Oct 1, 2015

This Tundra was the second new car purchase that I have made from Elk Grove Toyota since 2005. Both experiences were great. It is a low pressure situation and they made us a great deal. I was happy with their follow-up as well. They checked in and answered our questions about the new truck. Side Note: Service dept. very good as well.Thanks!

Hanan

Oct 1, 2015

Thanks a lot you helped me to find a good car that meet my needs and it was so easy and fast to trade my old car with the new one, thanks again

Steven Bonsall

Sep 30, 2015

My wife and I had a very low stress and no pressure buying experience thanks to Bill Gann. We highly recommend this dealership to anyone!

retiredteacher

Sep 30, 2015

Jeremy was helpful in locating and bringing my new RAV4 to EG Toyota. The buying process was fairly easy without any pressure. The introduction to the car was VERY thorough - I don't remember her name. I am glad to be able to continue servicing my car at EG Toyota. Thank you for a positive experience. Karen

StevenBonsall

Sep 30, 2015

My wife and I had a very low stress and no pressure buying experience thanks to Bill Gann. We highly recommend this dealership to anyone!

Maradlite

Sep 30, 2015

James Mcgaha at Elk Grove Toyota was able to meet all my needs to a T! I had very specific desires and he was able to surpass my standards with my new car purchase. He provided me with great customer service and I will be coming back whenever I need a new car.

Casey17

Sep 29, 2015

EZ Barham, Saad Bedari and Chris Her were very accommodating and a pleasure to work with as a first time buyer. Was able to complete the entire process of purchasing a low-mileage certified pre-owned vehicle and drove away within a few hours. Very professional and welcoming service, would recommend this dealership to others.

Edwin16

Sep 29, 2015

Your people James McGaha help me for purchase my new 4 runner. He give all details and Price! Also the guy paper works he give more details.

3WittyRoes

Sep 26, 2015

Great day purchasing our new Prius - Thanks to Scott N., Debbie and Jeanette. Was not expecting such a warm reception, expedient process...well, almost, and an overall positive purchasing experience. Totally appreciate the honesty of Scott N. from the get go, and the low pressure as well. I test drove it Friday and was ready to buy but my wife wanted to test it as well. Turns out it was a good call as she felt very comfortable and appreciative of both the low pressure from Scott (no pressure) and the thoroughness of Debbie's explanation of finance options and Jeannette's knowledge of the car as she walked us through the many new features. Kudos to all!Chris & Lisa

torihorton23

Sep 25, 2015

EZ made the process less stressful and gave me the reassurance I needed when leasing my first new car. Thank you for your kindness and honesty!

fabes camry

Sep 25, 2015

The service from adam was great this is the 3rd car we got from elk grove toyota and we make sure adam is there very patient caring , he is almost family! !!!!

Mr. And Mrs P Craig

Sep 25, 2015

Romy is very informative,very patient,great cutomer service. We never once felt pressured. He also has a great sense of humor. He made our experience comfortable and worth while . I went their with my guard up wanting to see other cars at other lots to compare to make the right decision and he said OK it wasn't a problem he understood. Went to other car lots and wasn't treated no where close to the service Romy gave us ,he was also right the cars we tested from the other lotz did not drive well. This man knows cars and not once did he have to look at the sticker to tell us a cars milage,warranty nothing he knew it all. This man needs a raise!

torihorton23

Sep 24, 2015

It was a great experience working with EZ and Jay. I leased my first vehicle after being in a car accident and they made it simple and possible. Thank you!

Youa tong lo----hmong

Sep 22, 2015

outstanding serv.; good people; and friendly. it was easy, because i already know the saleperson. so we have good communicate and understand each other well. i hope and recommend someone to see mr. corona for the next car buy. again, thank you for your help mr. corona.

Emily and Greg

Sep 22, 2015

Thank you all for the 1st time buying a car I felt the comfort and honesty with Patrick he is a great communicator and talks highly of his place of work and the people within, we were very happy to hear such a positive person help make us feel at home. You all were great and ee want to say thank you for a great day. Ps I love my car!

Cross

Sep 21, 2015

Overall it was a great experience! I felt like the staff was honest and provided me with the necessary information to make a decision I am absolutely happy with. I left the dealership not feeling like I was haggled. I would definitely recommend to all my friends, family and coworkers!

smithshar22

Sep 21, 2015

I am 100% completely satisfied with the customer service I received. I highly recommend Elk Grove Toyota to everyone. The staff made me feel right at home and special about purchasing my vehicle. I definitely didn't leave feeling like I received a bad deal!!!! Big thanks to Adam for making my experience blissful. I will return.

Debbie

Sep 21, 2015

We were so happy with our experience at Elk Grove Toyota. Zomy and James were excellent salesman. Nai really did a great job helping with our paperwork. Chanue in customer service did a fantastic job explaining the details of our new car. Overall, a great experience at Elk Grove Toyota.

krystal13

Sep 21, 2015

I had done my research online - I knew what car and trim level I wanted, and what I was willing to pay for it. I requested a "proof price" online, which was slightly more than what I wanted to pay, and made an appointment with Jeremy. Once I arrived, we looked at the car to confirm it was what I wanted, he accepted the price that I was willing to pay, and we did the paperwork. I should add, also, that the paperwork was quick and easy because I had pre-filled out the information through elk grove Toyota's website. A few minutes later, I was in the finance department, 20 minutes later I was driving away. Less than 90 minutes from arrival to departure in my new 2015 Prius!People complain about dealerships and car salesmen, but I had a great, easy experience and would highly recommend Elk Grove Toyota.

Jerson

Sep 21, 2015

As a first time car buyer.... my wife and I were very happy with how Mr. Long handle the business from the beginning to the end... He was very attentive and listened to what we wanted and needed...we truly appreciate his service and the rest of the team that helped us...

Heidihoe

Sep 20, 2015

Thank you Patrick and team for helping us get a great commute car for my kids!

CDL

Sep 16, 2015

Thank you Elk Grove Toyota for a remarkable car buying experience. The entire process was easy and your staff made it as pain free as possible. I will definitely recommend your dealership to family and friends.

HappyCustomer

Sep 15, 2015

Unlike other sale person/dealer, Mr. Jeremy Coffelt (jeremycatelkgrovetoyota.com) was always straight forward, and easy to communicate.Since me and my wife are busy at work and kids, and we don't want to deal with a lot of phone calls with dealer, so we decided to contact dealers via emails only. Most dealers wanted phone number for getting a quote, or I had to send repeated emails to get a quote over the email. However, Mr. Coffelt just sent us a quote in his first reply to our inquiry, and yet it was cheapest as well compared all other dealers. He answered all of our questions in timely manner, and we just paid the same amount as he quoted over the email.Indeed, the staffs at Elk Grove Toyota are quite well organized. I did wasted any of my valuable time, and while process took less than 45~ 50 minutes. Lee Saeteune was the finance person, and he was also very professional. I got my loan from credit union, and he processed all the steps very cleanly. He was not that pushing me to buy extra options nor warranty when I said I did not needed. I drove 2 hours from San Jose, but it was definitely worth it, and Mr Coffelt and Elk Grove Toyota are highly recommended.

Ralston

Sep 12, 2015

My wife went in for an oil change and came home and complained about how she was treated at this place. Thanks Elk Grove Toyota for making my day. Jiffy Lube would be better than this place. That's why I don't take my truck there anymore. Sure wouldn't buy a vehicle from here.

koosvwj

Sep 11, 2015

I had a great experience buying my first new car at Elk Grove Toyota. I purchased a brand new Toyota Corolla S and it looks awesome. Great dealer and service from Vince Hoang.

ashin

Sep 11, 2015

Elk Grove Toyota was fabulous! Samir Kahn was an amazing salesman. He walked us throught the process and explained all the details. Our car buying experience was excellent due to Samir's excellent customer service. When it's time to buy our next Toyota we will definitely be back.

ashin

Sep 11, 2015

Elk Grove Toyota was fabulous! Samir Kahn was an amazing salesman. He walked us throught the process and explained all the details. Our car buying experience was excellent due to Samir's excellent customer service. When it's time to buy our next Toyota we will definitely be back.

koosvwj

Sep 10, 2015

Vince Hoang was great, he made it easy for my family and I to purchase and drive my new car home that same day. Great salesman, he knew what he was talking about and helped me get the best deal he could on my car, very knowledgeable. This was a very good experience for me since I am a first time buyer.

ATL

Sep 10, 2015

Elk Grove Toyota was great. This is my parent's favorite dealership, they've purchased 8 cars total from there. On this day we met with three different salesmen: Joel, Johnny, and Colby. The three of them made our experience really comfortable. They cracked a lot of jokes which made us feel more as if they were our friends, but on the same level they were still professional. The financial guy was cool too his name is Chris, he was the same race, so my mom was able to communicate better. Overall, I had a really good experience here.

alextzentzialee

Sep 9, 2015

Elk Grove Toyota was great. This is my parent's favorite dealership, they've purchased 8 cars total from there. On this day we met with three different salesmen: Joel, Johnny, and Colby. The three of them made our experience really comfortable. They cracked a lot of jokes which made us feel more as if they were our friends, but on the same level they were still professional. The financial guy was cool too his name is Chris, he was the same race, so my mom was able to communicate better. Overall, I had a really good experience here.

Encanta

Sep 9, 2015

Samir was fantastic! I really didn't think I would leave with a brand new car the same day. I've been working in customer service for 10 years now and this was the best experience I've ever had looking for a car. He was patient, optimistic, determined and had my best interest in mind. Plus he was able to remain calm and collective when dealing with my dad lol. My family loves this new car and after my 4 year lease I will definitely purchase it!Thanks Samir!Sincerely, Marsha

Funky Cool Girl

Sep 9, 2015

Elk Grove Toyota and Bill Gann are fantastic! Bill really came through for us and found us the vehicle we were looking for when no one else could. He made it so easy for us. He gave us a great price over the phone and that was the price we got. He is very upfront and very honest. Working with Bill and everyone Elk Grove Toyota was the best car buying experience we've ever had!

Marsha

Sep 9, 2015

Samir was fantastic! I really didn't think I would leave with a brand new car the same day. I've been working in customer service for 10 years now and this was the best experience I've ever had looking for a car. He was patient, optimistic, determined and had my best interest in mind. Plus he was able to remain calm and collective when dealing with my dad lol. My family loves this new car and after my 4 year lease I will definitely purchase it! Thanks Samir! Sincerely, Marsha

Funky Cool Girl

Sep 9, 2015

Elk Grove Toyota and Bill Gann are fantastic! Bill really came through for us and found us the vehicle we were looking for when no one else could. He made it so easy for us. He gave us a great price over the phone and that was the price we got. He is very upfront and very honest. Working with Bill and everyone Elk Grove Toyota was the best car buying experience we've ever had!

HiItsMe

Sep 7, 2015

I recently bought my new at the Elk Grove Toyota and it was a great experience. Our salesman, Baljinder, was amazing. He showed us all the great options, explained everything about pricing very thoroughly and even served us refreshments. The fianance manager was also a great help in explaining what exactly it is that we paid for. Overall, I definitely recommend going there if you're interested in buying a Toyota because the service is great!

Highlander Hetty

Sep 6, 2015

This dealership made our car buying experience great, was surprised at how easy the entire process was, from beginning to end. Our last Toyota was also purchased at this same dealership 15 years ago and we were completely satisfied then. They only continue to get to improve and their customer service continues to be outstanding!

themaverick001

Sep 4, 2015

The dealer gave me a competitive price, reasonably accommodated my needs, and was overall very friendly and pleasant. I would recommend purchasing from this dealer.

Glenn

Sep 4, 2015

I would like to thank the staff at Elk Grove Toyota for their genuine concern and understanding of my car care needs which began in Nov 2012 when I purchased my 20103 Toyota Corolla. Special thanks to Scott Nannini, Debbie Jaynes and Jay Chhim Sincerest thanks.

themaverick001

Sep 4, 2015

The dealer gave me a competitive price, reasonably accommodated my needs, and was overall very friendly and pleasant. I would recommend purchasing from this dealer.

Huey

Sep 3, 2015

After the hounding and the games at other dealerships, it was refreshing to deal with the Elk Grove Toyota staff. They left us alone when asked and provided a great car for a very fair price.

smile

Sep 2, 2015

It was great having my dream car, w/ great people to talked to and deal with. Giving you the utmost care and gaurantee as what Toyota stands for.. Thanks and more blessing power to Toyota Elkgrove.

Dj

Sep 2, 2015

James McGaha, Internet/Fleet Sales staff, delivered as promised in our email exchanges. Since we agreed on the price before our visit to the dealership, it was just a matter of signing paperwork. James was very efficient and very respectful of our limited time. He was very professional, yet friendly.

MaMo

Sep 2, 2015

Samir is the best! We'll definitely be loyal customers!

Pam209

Sep 1, 2015

This dealership is focused on delivering you an honest and trustworthy purchase experience. I will recommend this dealership to anyone I know in search of a vehicle.

Carol Carr

Aug 31, 2015

Colby was not a high pressure salesman which I greatly appreciated. He gave me time to consider my proposed purchase and was most polite and respectful as I took some time and asked many questions prior to making my decision. At no time did I feel obliged or pressured and he even followed through with checking that all was fine a few days later. It was a pleasure to do business with this company.

Pam209

Aug 31, 2015

This dealership is focused on delivering you an honest and trustworthy purchase experience. I will recommend this dealership to anyone I know in search of a vehicle.

Bob&Tam

Aug 31, 2015

The sales and service at Elk Grove Toyota were superb! Wali Mohammadi was our Sales Associate and he did an awesome job from beginning to end.

HappyatElkGroveToyota

Aug 31, 2015

Linda Dang and Kenny Hoang were great to work with during the lease process. Appreciate Linda's help on finding just the right car at the right price.

James916

Aug 30, 2015

I walked onto the lot around 7pm and drove off around 9pm in my new Prius. The staff was easy to deal with and I had zero hassles. No back and forth like at most dealerships. My sales person Colby was outstanding and would recommend me to anyone looking to purchase a car from Elk Grove Toyota.

Happy Customer

Aug 30, 2015

I took my 2001 Camry to get a smog check for DMV renewal and it failed due to a broken hose. I immediately took it over to Elk Grove Toyota to see if it could be fixed. It was a Saturday at 2:00pm and he was busy on a phone call. One technician explained that I needed to have the hose replaced ASAP, because my DMV renewal was due in a few days. It was definitely my fault for waiting to get the smog check with such little time, but busy schedule didn't allow for it. Anyway, Mr. Daniels walked over and looked an the hose that needed to be replaced and then walked me over to the parts dept. and stayed there until the parts person found the correct hose. I know he was very busy and needed to get back to his phone calls, but he made sure I was taken care of. Then, he had a Tech replace the hose for me so I could get back to have my car retested. I just want to thank Mr. Daniels for taking the time out of his busy day. It is the least I can do to write a thank you review to him.

5648jidosha

Aug 30, 2015

This is my second response to this survey. As I mentioned before, I received great service from Jeremy, Lee, and the young lady who showed us the buttons and knobs on the car. We never felt pressure in making our decision. Jeremy was especially very professional. He understood what we were looking for and within a few days got the exact color and model camry of our choice. It was a very pleasant and enjoyable experience for us.

gimwah1

Aug 29, 2015

friendly & great service. Johnny was very helpful in setting up our cell phone to the Prius,explaining all the features & operations of the car.Thank you!

Yup

Aug 29, 2015

Everyone I worked with was friendly and provided me the best solutions for what I was looking for and needed. Their prompt actions and competitive pricing made the purchase experience a delight. Joel went out of his way to satisfy us and has built a relationship to assure a retention based customer in the future.

Jaybow

Aug 28, 2015

I was really impressed by the low-key, non-pressure sales I experienced through the Costco Auto Program at this dealer. They found the car I wanted in the Bay Area and got it for me. The whole process was very easy.

Jaybow

Aug 28, 2015

Easy no pressure way to purchase a new car. Recommend Costco Auto Program which referred this dealer to me.

jsRavlover

Aug 27, 2015

We had a commitment in the afternoon and had limited time, so the staff at Elk Grove Toyota took care of our new car needs in about 2 hours. We got the car we wanted at the price we wanted. We are extremely pleased with the customer service provided by sales specialist Octavio Corona, John Thorpe in Finance and everyone we encountered at this dealership and would recommend them to everyone in search of a great deal from great people.

AMT2015

Aug 27, 2015

Always comunicate good with customer and explain everything was done very happy .?? always lesen to customer to give the best they always do to take care you the best

iancherchang

Aug 26, 2015

thanks to elkgrove Toyota I have bought my beautiful RAV4 with a great price! They are very helpful and gave us a good service! Will definitely go there again for my 3rd car!

Happy

Aug 26, 2015

Recently bought a 2015 Camry with Vince Hoang, the guy is great! We did not feel rip-off. Walked out feeling fantastic! I love my new car and the smooth ride to and from work. Had great experience with my 4runner which Id bought it brand new so thought we go with a Camry this time and so far, Im a happy woman. Thanks Vince!

golfwithjan

Aug 25, 2015

My experience with Bill Gann was really centered around my parameters and desires. I left with a new car and a good feeling of not being pressured.

JMILLER CAMRY

Aug 25, 2015

Hello,I was in need of a family car. Jeremy and his crew at Elk Grove Toyota went beyond my expectations. I had a high mileage corvette and they gave me 3800$ more for it than any other dealer in the area. I simply emailed Jeremy with what I was looking for. Within a week he had ran all the numbers and said I had been pre- approved for a new Camry. The next day I came down signed all the paper work and drove off the lot. The whole transaction was very pleasant and took less than 2 hours. I have bought a car through him, my parents have bought four cars from him and my older brother has bought two cars through Jeremy Coffelt. I have already set one of my friends up with Jeremys contact number and would easily send any friends/family to him. They have truly made a customer for life.

JMILLER CAMRY

Aug 25, 2015

Hello, I was in need of a family car. Jeremy and his crew at Elk Grove Toyota went beyond my expectations. I had a high mileage corvette and they gave me 3800$ more for it than any other dealer in the area. I simply emailed Jeremy with what I was looking for. Within a week he had ran all the numbers and said I had been pre- approved for a new Camry. The next day I came down signed all the paper work and drove off the lot. The whole transaction was very pleasant and took less than 2 hours. I have bought a car through him, my parents have bought four cars from him and my older brother has bought two cars through Jeremy Coffelt. I have already set one of my friends up with Jeremys contact number and would easily send any friends/family to him. They have truly made a customer for life.

Pranav B

Aug 25, 2015

This would be my second car I have purchased from Jeremy in span of 3 years and I would rate this as one of the best buying experience. He was very professional, all the work was done over emails and I just had to walk in trade my car in and walk out with spanking new car !! I would be coming again just because of Jeremy ! A VERY HAPPY CUSTOMER !

Pranav B

Aug 24, 2015

This would be my second car I have purchased from Jeremy in span of 3 years and I would rate this as one of the best buying experience. He was very professional, all the work was done over emails and I just had to walk in trade my car in and walk out with spanking new car !! I would be coming again just because of Jeremy !A VERY HAPPY CUSTOMER !

Retired Colonel

Aug 21, 2015

They have their act together. I took my truck in for a 5k service to their express dept. Truck was done before lunch...that was quick.I have been taking my truck to them since I bought it (from them). Price is right and you can count on them to do the job right the first time.

Blitton

Aug 21, 2015

I had my 2nd service done on my Canry Hybrid so I used the express lube. It was the first time I met Andy and he is impressive. Very professional and goes out of his way to make you feel important. I also appreciatedhaving Roberta call me to schedule an appointment, I forgot so it was nice to have a reminder.

bensonfam1

Aug 21, 2015

Fastest time I ever spent leasing a car. Minh was very knowledgeable and had answers to all my questions and concerns. Can't believe how little time I spent at the dealership to purchase a new car.

Bensonfam1

Aug 21, 2015

We went looking for a used car after church and ended up leasing a new car because the salesman Minh Ly convinced me that leasing a new car made more sense money wise and investment wise in the long run. No pressure. I was in and out in a couple hours.

Danielle

Aug 21, 2015

I had a great experience with Vince and Daniel. John the finance manager was great as well. Only a minor issue caused me to not rate my overall experience "Excellent" , but all in all this was a very nice car buying transaction for me.

turtran

Aug 20, 2015

Our family mainly drive Toyota and Lexus since we love the car design and durability. But car shopping have always been a hassle for us, whether it's dealing with the sales person, price negotiation and so on. But two days ago, we purchase a 2015 Camry from the Elk Grove Toyota dealership, the experience have been great. The dealership accommodate us over email and all we have to do is sign paperwork when we arrive at the dealership. We were in and out in less than 1 hour which is unheard of when car shopping. The dealership staff are great, especially Scott Nanini who was communicate with us over email and greet us when we arrive at the dealership to sign paper and pick up the car. We will be coming back to this dealership for future purchase.

Forrestt

Aug 19, 2015

My wife and I were greeted by a well informed sales person named Samir. he said, call me Sam.We felt no pressure and it was obvious his concern was our comfort. the lack of pressure madethe visit to Elk Grove Toyota a much more relaxing experience. Thank You.

autoko2

Aug 18, 2015

Dealership keeps an accurate maintenance record and notify us of any scheduled maintenance needed on our vehicles. Follows up with email survey on how the service was done and made sure complete satisfaction was met.

ESPIE CALDERON

Aug 18, 2015

I went to Toyota Elk Grove Saturday August 16, this is the first time for me that buying a vehicle was FAST and EXCELLENT customer service!! Customer services is outstanding, friendly and very professional people, that understand how value was my time and how important was for me adjust to my budge. I am so happy with the whole transaction and the experience of buying a car that I really love!! Thank you so much Joel for everything!!!

larryM

Aug 17, 2015

Everyone who I contacted throughout the process of purchasing the Avalon was not only very efficient in their fields but also very pleasant. The reason I came to the Toyota Dealer was this is my second Avalon and I had very good experience in getting the first one. The Sales person was Mr. Adel Karra for both time and he was very pleasant and helpful.

Little Lucca

Aug 17, 2015

My recent experience with Elk Grove Toyota was very unforgettable. It started with a simple online inquiry to an impressive response within a matter of seconds. Joel Garcia, car sales representative, went above and beyond his scope of duty. Not only was he very professional, but also personable, listened to my needs, and he followed through on what he said he would do. There was no pressure from him to buy a vehicle, but his assurance to research on my mother's needs, was outstanding. When me and my mom finally met him on Friday, Aug 14, 2015, his friendliness and communicative skills made it seem like we knew him forever. Joel Garcia did an outstanding job in meeting customer satisfaction and is a great asset to the dealership. Sincerely,Nelia and Janet Puckett

marin

Aug 17, 2015

Bought a car from Kerr. honest, easy, no games deal,

Tony

Aug 16, 2015

They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly.

remington

Aug 16, 2015

We called Bill on a Thursday and he had the car that I wanted with a great price within an hour. He setup everything so when I drove down 3 hours on a Saturday the car was waiting for me washed gassed and ready to go. Can't beat that. An experience I will never forget. Thank you Bill.

EC Drives

Aug 14, 2015

Absolutely no reason: Nada, Zip, Zero, Zilch. I have purchased a Scion xA, then a Scion xD, then a Corolla LE, and now, this week drove home in a RAV4 LE, all from ELK GROVE TOYOTA. That's a bunch of years worth of cars. Yep, I've talked to other dealers, but Elk Grove just has me hooked. A dealer who likes to do favors for their customers. ROMY became my friend and showed me and sold me and we took a long test drive. SAAD performed his special magic to pay off my trade-in and closed the deal. Then NAI also became my friend, wading through all future care options and the paperwork with me. And JULIE jumped through hoops for me and got DMV processed quickly so I could legally drive tonite. With all this friendly help, there's no reason to go elsewhere -- none at all.Thank you Elk Grove Toyota! You've done it again. I'm smiling! Love my new RAV4!Ellen Christine Munson

DLucaci

Aug 14, 2015

After first discussing some details over email, I met up with Jeremy in person to fill out paper work and see what he can do for me, on behalf of Elk Grove Toyota. After some time, we ran into an obstacle, where my current place of employment needed to be background checked to assure that I would sufficiently have work and an income to pay the payments for my lease. With this background check came a delay that would postpone my lease. Thankfully, Jeremy, along with Elk Grove Toyota, was able to keep the soon-to-be expired rebates I was guaranteed from the start of our meeting. That was very kind of them to do that. In just a few days, I heard back from them that I was clear and that I can sign the final paperwork and drive out with a new car! And so, when I got there, that was indeed what had happened! My car was already parked in front, vacuumed, spotless, and ready for me to take home. I was showed how to use the features of the vehicle and was helped thoroughly until I felt comfortable about it all. I was handed the keys and made off with my brand new 2015 Camry XSE!! I totally recommend this dealership and especially Jeremy, in his expertise in this domain. Thank you!

Ashlee21

Aug 12, 2015

We went to look at a 2014 Sienna I had found on Cars.com and were met by a salesman named Scott Sady immediately upon arriving. Normally I cannot stand car salesman...their personalities usually drive me nuts. Not Scott. We told him what we were looking for and he took us over to see it. He told us a little about it, we test drove it, and went inside to see what we could get for our trade in. We also met Sales Manager Steve, whom was also very helpful and informative. They offered a decent amount for our trade in, moved a little on the price of the Sienna, came up with a couple of different finance scenarios to get our payment where we wanted it to be, and even agreed to throw in some all weather floor mats. It was a deal we couldn't refuse. Of course buying a car always takes a long time, but dealing with pleasant people made it bearable. We signed all the papers in finance and then were shown some features of the vehicle. A very nice lot porter helped us move our belongings from our old car into our new one and he even switched the license plates frames onto the new car for us. When the van was delivered to us it was clean, had the new all weather mats in it, and had a full tank of gas! On the way home I noticed that the alignment was slightly off. I called Scott the next day and he was able to get me in within a couple days to get it fixed. Again I was pleased by his customer service skills. I like that he followed through and didn't just brush me off since he'd already made the sale. This dealership does business the way every dealership should. When we are ready to buy our next car, we will definitely return to Elk Grove Toyota.

Ashlee21

Aug 12, 2015

We went to look at a 2014 Sienna I had found on Cars.com and were met by a salesman named Scott Sady immediately upon arriving. Normally I cannot stand car salesman...their personalities usually drive me nuts. Not Scott. We told him what we were looking for and he took us over to see it. He told us a little about it, we test drove it, and went inside to see what we could get for our trade in. We also met Sales Manager Steve, whom was also very helpful and informative. They offered a decent amount for our trade in, moved a little on the price of the Sienna, came up with a couple of different finance scenarios to get our payment where we wanted it to be, and even agreed to throw in some all weather floor mats. It was a deal we couldn't refuse. Of course buying a car always takes a long time, but dealing with pleasant people made it bearable. We signed all the papers in finance and then were shown some features of the vehicle. A very nice lot porter helped us move our belongings from our old car into our new one and he even switched the license plates frames onto the new car for us. When the van was delivered to us it was clean, had the new all weather mats in it, and had a full tank of gas! On the way home I noticed that the alignment was slightly off. I called Scott the next day and he was able to get me in within a couple days to get it fixed. Again I was pleased by his customer service skills. I like that he followed through and didn't just brush me off since he'd already made the sale. This dealership does business the way every dealership should. When we are ready to buy our next car, we will definitely return to Elk Grove Toyota.

Efren Dayauon

Aug 11, 2015

My wife and I have known Adel Karra for so many years since we lived in Elk Grove from the Bay Area and we've always appreciated much the way he accommodated our requests and exceeded our expectations. He's so patient and helpful as well as knowledgeable of what we need or what's in our best interest. That is the reason we've always trusted him as our Toyota car salesman par excellence.

Whitecar

Aug 10, 2015

Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and information. Was impressed when Kellen checked to see if there were any recalls on my RAV4.

Jeff

Aug 10, 2015

Jeremy gave us a good deal without having to go back and forth endlessly. The finance and signing part of the transaction went quickly as well. Would definitely recommend.

Jatinderkaurparmar

Aug 7, 2015

I really, really enjoy coming to this dealership. they have excellent customer service and all the employees and salesmen are so kind. John was so much help when purchasing my vehicle I highly recommend him!

apichly

Aug 5, 2015

Working with Adel and Chris was great. Adel helped us find the right car. Chris, again, was friendly and professional. Thanks for taking care of us!

Mouse

Aug 5, 2015

I feel the service is the best of all the dealers and over the years I have been to a few. Without question I would recommend Elk Grove Toyota.

Grace Vergara

Aug 4, 2015

Jeremy Cofelt is very courteous, he listens and tries to work out what you are asking. He is very efficient and completes the job without wasting your time. Best of all, he will make things work for the satisfaction of the customer.

hellokitty

Aug 3, 2015

Romy is very patient to help us look for our dream car. Since it's my first time to buy a car, it required a lot of informations to be approve, and Romy was patiently to explain it and work with us step by step.

leslie yaris

Aug 3, 2015

Purchased my first BRAND NEW vehicle from Elk Grove Toyota. Showed up without the intention of buying that day, but left with the car of my dreams at a great payment. Everyone I worked with provided great service and I highly recommend Elk Grove Toyota.

tashayarr

Jul 29, 2015

First of all, I went to Toyota of Elk Grove with the intention of purchasing a Corolla LE that was on sale. I called first and I was informed that it was in stock, but when I arrived it wasn't on the lot. Walli, the salesperson, discovered that the car was damaged during a test drive and it was in the body shop.The first thing that came to my mind was bait and switch. However, I am certain that it was just a bit of bad luck on my part. Walli then showed me an LE Plus that was on sale for just under a thousand dollars more than the LE. However, it was silver and I did not want silver or red or white. They had an LE PLus in slate that was not on sale and Walli asked the sales manager John if I could purchase it for the sale price and he agreed.In the end, it was a win-win situation for me due to all of the extra features on the LE Plus.Since it had been a very long time since I last purchased a new car, I forgot all about the pitch for extended warranties, etc. However, there was no pressure. I purchased the alarm because it had a lifetime warranty and it worked with the existing keys. And, for the first time in my life, I purchased the protective interior and exterior coats due to my experiences with sap and other substances that ruined the paint on my Camry as well as the fact that I have twin sons...Walli and John and everyone else who helped me at Elk Grove Toyota were courteous and professional. It was a no pressure sale all around. I would purchase a car from Elk Grove Toyota again in a heartbeat.

Jim Crawford

Jul 29, 2015

The Best service. Very nice and knowledgeable, we told them what we were looking for and they took us there with several other options. No hassles. It was a nice experience.

Sherrym1m

Jul 29, 2015

I had a great experience here getting my first car. Adel was super helpful and made me feel reassured that I was making the ring choices. He was great and even helped me return my rental. I recommend this dealership 100% !! Great service

longtermbuyer

Jul 27, 2015

I did all my shopping on the Internet via Toyota website and by email. I contacted all Toyota dealers in the Sacramento area within 50 miles. I already knew the options and features i wanted and was willing to wait for the right vehicle. Only two dealers responded quickly and direct to the point with pricing. Elk Grove was one of them. Jeremy Coffelt was the guy. He determined that their dealership had an incoming car from Japan that closely matched our needs. It just needed two options to be added. By having these options added at the port of entry, they are considered as factory installed options, which is lower cost than being installed at the dealership. There was no pressure from Jeremy. We waited 3 weeks and received our new car this weekend.Finance manager was also courteous and didn't play games. I am in the sales business, so I know all the tricks in this business. thumbs up.

naresh

Jul 26, 2015

Very pleasant experience all around. Adam, the salesperson, worked hard for us and we are very happy with our new car!. The finance person, was thorough and friendly. Overall very good experience

Msbreelee

Jul 26, 2015

I went to get an oil change without an appointment & was treated great by all staff. They were able to get my suv done fairly quickly and everyone worked together like a team. Would definitely recommend them to others.

lifelin4

Jul 24, 2015

I bought a car from Elk Grove Toyota today, I was referred to the dealership by one of the salesmen named Jim, James was the salesman that worked with me to ensure I was able to purchase my vehicle, he was very kind, not pressuring at all, his attitude was I want to make sure you are happy, I was very pleased with the service I received Jay the financial representative was a pleasure to work with as well as Anthony who gave us the keys and took the car to get a scratch buffed out. Chris from parts where I purchased the paint for the scratch was a joy to talk to. I love my Camry the staff are excellent examples of what customer services means which equals satisfaction. I will be recommending this dealership to anyone I know that needs a car, if I had to rate the sales people and the experience it would be a 10+ they were very kind, knowledgeable and did their best to give me what I wanted and they succeeded! Thank you Elk Grove Toyota... another satisfied customer.

Ftajezus71

Jul 24, 2015

Nick was GREAT....He's a keeper. I thought I needed an oil change, but Nick told me otherwise. He saved me a little bit of money that day.

1SG

Jul 22, 2015

I have always dealt with Elk Grove Toyota. Every time it's been a great experience when they are working with you on a new vehicle, service , and finance. I shopped around and Elk Grove always came back with the vehicle I wanted and the price. Drive up service is always fast, parts department are always helpful and staff are courteous.Thank you Elk Grove Toyota.

Happy Toyota owner

Jul 22, 2015

I moved to Elk Grove CA in 2010 I have bought two Corolla Sports 2014 and upgrad features in the 2014 brought be back. Now I have my retirement car. Great car salesmen no pressuring , wonderful service department too, they get you in and out fast. The parts department is very helpful and the best I have dealt with, they know there stuff.

Happy customer

Jul 22, 2015

I highly recommend this dealer. I have bought a car from them as well as used their service department on many occasions. They always do a great job professional and friendly

Avalona

Jul 22, 2015

From the drive up to service line the two young guys were very professional and friendly. I was waited on quickly. My service order was taken, questions answered, the waiting room was clean and comfortable. My car was done right on time. The cashier was friendly. The whole experience was stress free. It was the start of a nice Saturday morning!

Toy4fun

Jul 21, 2015

I have received excellent and prompt service in the last several years. Service advisors were courteous and helpful to my service needs. Thank you Elk Grove Toyota for having a professional service department.

Vette1335

Jul 20, 2015

Lilian went above and beyond to make it a great experience. She picked us up at our home, which made our purchase even possible! She was able to answer all of our questions. This impressed us very much after hearing the short time she has been there. All of the staff was very friendly and made us feel very comfortable. We will definitely be coming back to service our vehicles and for our future purchases.

critter cat

Jul 19, 2015

I have been coming to this Dealership since purchasing my car, it has been 10 years, of service. I have been very satisfied with the service repair, and the service personal.

Myriam

Jul 18, 2015

I purchased my yaris from Elk Grove Toyota, that was a great experience, no hassle or hustle. Now I trust this dealer to take care of my car. The cost maybe slightly more but I always have been satisfied. I drive from West Sacramento to Elk Grove anytime I need my car serviced. I have not needed much else.

Avitiwana

Jul 17, 2015

Had a wow experience with elk grove toyota. Toyota has a exceptional customer service. Pleased to have a deal with you. Wali Mohammadi alot off thanks to you. You helped me with what i wanted. Keep it up !!!

Sai Kiran

Jul 14, 2015

It was really pleasure doing business with the Elk Grove Toyota. All the folks were very prompt and the service provided was really appreciated. I would definitely recommend all my friends and relatives.

Mark L

Jul 14, 2015

I requested quotes on line. Elk Grove was one of the two lowest. It was the only one without the "hurry in, only one at this price" game. Bill asked me to call to confirm. He asked when I could come in. As it turned out, I could not go in for another two days. He held the price until I came in. I could tell he was being straight with me and not trying to make me anxious that I might miss out if I did not hurry in.. Lee similarly offered the additional coverage packages in a informational, non pressured, way. I feel very grateful to them and Elk Grove Toyota.

Hooligan

Jul 14, 2015

We purchased a RAV4 here. Our salesman, Bill Gann, was wonderful! He was patient (not pushy!) and answered all of our questions. In fact, all of the staff was great! This was a great experience; we would definitely recommend this dealership to our family & friends.

Sweeny, P

Jul 13, 2015

Was very happy with the quick greeting and swift process of necessary paperwork. Also received a phone call to come pick up car. Sometimes I have to call and check status, which I don't like to do.

glenish

Jul 13, 2015

I recently purchased a 2015 Toyota Camry from Scott Naninni. It was the easiest and smoothest transaction because of Scott's help. I would recommend that you see him if you are looking for a new car.

Sawyer2b

Jul 12, 2015

Best truck buying exp ever, great salesman Ahmad Mojaddedi! Everything went very smooth, we are very pleased with our Toyota Tacoma TRD with navigation system!

4RNR

Jul 12, 2015

Great service and follow up. No BS sales people who actually listen! I was offered a fair trade value and Scott actually worked with me on his day off to get financed on the vehicle in wanted. I didn't have to hagle and when I asked for a few little perks, they listened. I will be back to buy my next Toyota from these guys and I hope Scott's still around. Jake G.

TheLegend

Jul 11, 2015

Went in to get a new car for my wife's birthday. Nai took excellent care of us! Spoke to him on the phone about the car I wanted and financing. Arrived and he had the car pulled up and waiting for us. He gave us a thorough tour and we went inside his office to take care of business. He wasn't pushy and we agreed on the terms. He had all the paperwork ready and we were ready to go. Bill took care of some minor details, filled the gas up. Customer relations Bluetooth my wife's phone and gave us the run down of the features. Nai actually came out and help us take some pictures of us and our new car. He even brought us refreshments. New car buying had never been so relax and easy. Had I known it was this easy, we would have gone in earlier. Looking forward to buying our next new car from Elk Grove Toyota!

Bren's Cam

Jul 11, 2015

This has been the best car buying/leasing experience of my life! Upon arriving at the dealership, I was able to leisurely look from vehicle to vehicle, narrowing my search, comfortably, without feeling pressured. (Having a salesperson breathing down my neck, tends to change my mind about buying ANYTHNG). Then, with almost perfect timing, a salesman approached me, asking if he could help. He asked me pertinent questions, which helped me make my decision. He was friendly, knowledgeable, and efficient. I felt assisted, not coerced. I left with a car that filled my wants, and fit into my budget. Yaaah!

papaclon

Jul 11, 2015

We were having bumper problems and drove to the dealership and "got in line" to wait for service. Our service advisor was excellent. We were able to get the car fixed while we waited. He explained our specific repair needs, gave us cost options and provided the most econimical service he could. He was kind and considerate. Our wait was minimal and we were very relieved to leave the dealership with our needs fully taken of.

chand0786

Jul 10, 2015

Samir Khan and Baljinder were very helpful. I bought a 2015 Toyota Corolla Le plus and both guys were very friendly and helpful. If anybody is looking for a new car go see my friends Samir and Baljinder at Elk Grove Totota

Veata

Jul 9, 2015

Found what I needed quickly with the help of the friendly sales team. They aren't pushy and really listen to the customer. My family and I always come here for our cars and have has consistently great service for the past 12 years!

Veata

Jul 8, 2015

Found what I needed quickly with the help of the friendly sales team. They aren't pushy and really listen to the customer. My family and I always come here for our cars and have has consistently great service for the past 12 years!

HappyPruisOwner

Jul 6, 2015

Didn't have to haggle over price. Agreed before we stepped on the lot. They picked up the model and color we wanted from Reno and had it on the lot when we arrived to pick it up. Washed and ready to go. The finance piece takes too long. Spent almost two hours at the dealership. Ugh. No heavy sales pressure of any kind, so I appreciated that....just don't want to spend hours in the dealership.

storms321

Jul 6, 2015

Ahmad Mojadded is the person I look for. I have purchased two cars with Mr Mojadded as the sales rep. I look for him when I'm ready to purchase a new toyota. He know his product that he sales. Thanks also to Mr John Thorpe

cynthia

Jul 6, 2015

We had a very pleasant experience at Elk Grove Toyota when we recently purchased our new Sienna XLE. The staff (Jeremy Coffelt, Jay Chhim, & Stephanie Felt) provided excellent and efficient services to us. Dealing with Jeremy was a real pleasure...he's easy to work with and straight forward. The whole vehicle purchase transaction went really smoothly without lengthy wasted time.Jeremy is the "go-to guy" for buying a vehicle from Elk Grove Toyota!

alice1234

Jul 6, 2015

I had a great experience on buying a new car I got it at the price I was very comfortable with thank you so much Toyota and all the wonderful people that work there!!!

Kevin Zhou

Jul 4, 2015

Jim helped us save on our new Toyota Camry and we are happy if our purchase.

Alicia C

Jul 3, 2015

Our salesman, Scott Sady was very helpful. We didn't feel like we were pressured at all into buying. Scott was very knowledgable of the facts on the cars and we were able to choose our Prius model. The finance staff was excellent. We had a very good experience and would highly recommend Scott at Elk Grove Toyota.

Bandit5720

Jul 1, 2015

I went to Elk Grove Toyota to get my car smog checked. I had to go there because my check engine light was on. They diagnosed it and replaced the gas cap. Also checked my tires told me the tread on the back tires was low and gave me prices for the tires but didn't push me to do it right then and there. I appreciate going in to get my one thing done and not being up-sold a bunch of other items . It makes me trust their word the next time I come in and do need something else.

Mohammad I. Faizi

Jun 29, 2015

Mr. Adel Kara and Baljinder Singh are really nice guys and they had a good attitude with me. And their service was outstanding. I like to encourage my friends to come buy new cars from them.

shamilton

Jun 27, 2015

We received excellent service during our purchase of a new Toyota 2015 Tundra. Everyone was very helpful and we got the truck we wanted at a good price.

EmptyTankMistake

Jun 26, 2015

Due to my own neglect I caused all my warning lights to turn on (I have a Prius) I will not be repeating that mistake as it cost a lot of time and money. Victor at Elk Grove Toyota made a stressful situation easier with his good manners, excellent customer service and friendly smile. From the first call to Toyota they set the correct expectation. No available appointments but let me leave my car for standby. Victor let me know exactly what would be covered and not covered for a diagnostic test. I appreciate honestly and correct expectations. I got my car back the same day. They were able to squeeze me in after all!!

Corolla

Jun 26, 2015

After shopping around and doing research, did business with Elk Grove Toyota. Marta couldn't match their price. Baljinder Ralh was our man. Remember there's add on's in the finial area that might get you.

nightshiftlady

Jun 25, 2015

brought my tundra for a change oil, smog inspection, etc. it took a longer time for it to be finished. Thank goodness for the fleet service. It was the first time to use it (didn't know that they can drop/pick you up as far as my place). Glad also that they can still pick you up even if it was past 6 pm. Everybody from David, to the lady driver of the service, and to the guy who brought the truck to the driveway were genuinely friendly. I could've given this review a 5 stars if the cashier lady was friendlier or smiling. Guess she is ready to go home. Kudos to the lady driver and to the guy who brought the truck in front- they were still smiling and it did look genuine.

CrazyKitties

Jun 24, 2015

Everyone we encountered while purchasing our 2015 Highlander was super helpful and knowledgable. The whole process was about as easy as it gets when shopping for a car. It's never a walk in the park, but Long in sales was exceptional!

Foothiller

Jun 23, 2015

We had researched and found the color, options and model Toyota we wanted. Elk Grove was the dealership willing to locate the car we were looking for. Jeremy Coffelt was straightforward and easy to deal with. No pressure and a fair price.

dallas1957

Jun 22, 2015

I have visited several dealerships in the Northern California area and Elk Grove Toyota is one of the very best. They treat me like I am a valued customer every time.

ericdahm

Jun 21, 2015

Linda Dang and Elk Grove Toyota got us the SCION we were having a hard time finding. We visited 2 other dealerships and they not only did not have the inventory but they were not helpful in helping us move forward. After contacting Elk Grove we received prompt followup calls and answers to our questions. When we came in the next day the car was ready, the paperwork was minimal and everyone was helpful and efficient. We highly recommend Linda Dang and Elk Grove Toyota!

Eric D

Jun 21, 2015

Linda Dang and Elk Grove Toyota got us the SCION we were having a hard time finding. We visited 2 other dealerships and they not only did not have the inventory but they were not helpful in helping us move forward. After contacting Elk Grove we received prompt followup calls and answers to our questions. When we came in the next day the car was ready, the paperwork was minimal and everyone was helpful and efficient. We highly recommend Linda Dang and Elk Grove Toyota!

Travis

Jun 19, 2015

My wife and I already knew that we wanted a Blue Toyota Tacoma. Only a few dealerships had the model and color we liked. We knew what price we were willing to pay. Other dealerships made the negotiations difficult and tedious. Elk Grove made it fast and easy. They also helped get us out the door as fast as possible since we had our kids with us. Definitely recommend.

Nando60

Jun 18, 2015

Samir Khan was extremely great with me and my family. He and everybody that works there should be commended for there excellent customer service. I have not seen this quality of customer service in a long time in this country. I am proud to say this makes my journey as a combat veteran well worth it. Keep doing what's you do's.

John

Jun 18, 2015

I spoke to the salesman over the phone. He gave me a quote. I drove the car, it was more than expected. My contacts were courteous and knowable. It was one of the more enjoyable experience I have had at a car dealership.

wdelgado

Jun 17, 2015

James Mcgaha took care of my new truck purchase process experience. It went smooth and quickly. The entire operation was 100% honesty and transparency. This is the first time that I feel fully satisfied with a dealership.On the top of all these positive things I also got a very good prize thanks to the business relationship between Toyota Elk Grove and COSTCO members. I am very thank full to both businesses and their relationship.

lawman

Jun 15, 2015

I bought my last vehicle from Elk Grove Toyota, and I found that being professional is the standard, but just like my last purchase they surpassed the standard. I would like to commend James Mcgaha he made sure that my experience with their dealership was pleasant, direct, and didn't take a long time to complete. I would absolutely recommend anyone interested in buying a Toyota vehicle to give Mr. Mcgaha the opportunity to meet your needs.

Dwayne

Jun 12, 2015

Knew what we wanted. EZ our salesman made the process simple. Though they did not have the color we were looking for in the style of vehicle. EZ called me the next day and made a proposal which I could not pass up. We payed less than expected for the same model but in a different color.Because of the world we live in, the finance manager did not even flinch when they noticed our credit was frozen. Without unfreezing it we were still able to purchase the next day. no payments and a new car. so happy thanks. thanks EZ

Unicorn1

Jun 10, 2015

Everyone here is nice and helpful. Especially advisors who goes in depth with what's wrong with your vehicle, what parts you need, and what the estimated cost is.

Christian

Jun 7, 2015

I have been a loyal Elk Grove Toyota customer for 6 years. I could have looked for a different vehicle but it all depends on how well the EG Toyota family treats me; and it all starts with sales. My experience was great. James was very prompt, answered all my questions, and most of all understood my request/objectives. The car buying process went by quickly which I like.I love my new car and James made the process a great one! For sure I will recommend him to anyone that plans to buy at Elk Grove Toyota and will start a new set of memories in this car.

hanhuynguyen22

Jun 7, 2015

Generally, many people are lead to believe that car salesmen are sharks and only want to make the sale. Vince completely blew that stereotype away when he helped us through the entire car buying experience. It was our first time purchasing a vehicle, so it was intimidating at first. However, Vince was understanding and made the entire experience quite enjoyable. I would definitely recommend coming to this dealership!

LK

Jun 7, 2015

This was one of my best experiences buying a car. From the very start, the salesperson, Wali, was so very professional and helpful . Buying a car is a stressful thing to do, but Wali was so nice and so courteous. I am very glad I stopped there to look. They had the exact car I was wanting and the people I delt with were wonderful.

Linda G.

Jun 6, 2015

Elk Grove Toyota is the only place I have ever taken my 2006 Toyota Sienna to be serviced. And, I always book my appointment with Service Adviser Fred Daniels to have his team do the work. My van has been converted to accommodate my wheelchair and I am truly lost without it. Elk Grove Toyota has consistently gone "above and beyond" as quickly as possible to ensure that my car continues to run safely.

WilliamW13

Jun 6, 2015

We came in to purchase a 2015 Toyota Camry and walked away happy, paying in the range that we wanted. Lillian Perez was very helpful and energetic, she made sure to tell us all about our options. Overall we are very satisfied with the service we received from her.

Han Nguyen

Jun 6, 2015

Generally, many people are lead to believe that car salesmen are sharks and only want to make the sale. Vince completely blew that stereotype away when he helped us through the entire car buying experience. It was our first time purchasing a vehicle, so it was intimidating at first. However, Vince was understanding and made the entire experience quite enjoyable. I would definitely recommend coming to this dealership!

Tdrlknight

Jun 5, 2015

Just bought my 2015 Toyota Corolla from here May 31st and Scott Nannini was my salesperson. Working with Scott was a pleasure. I was interested in buying a Corolla and he emailed me a great deal on my car. When I arrived there, he took me right out to the car to test drive it. He also verified the car was the one I inquired about and the price was great. The whole process was made easy because Scott understands that the buying process should not be a hassle. I would highly recommend this dealership especially Scott.

ValD

Jun 4, 2015

I wanted to purchase a vehicle during the very busy Memorial Day weekend sale. I was set to buy a car at another local dealership, we had negotiated the price online and via phone, they said they would put the car in the back and send it to detailing to have it ready for me. Then they sold it to someone else. We contacted Jeremy at Elk Grove Toyota. He not only located the exact car I wanted but he beat their price as well. It took a few days to get the car but when we finally drove over to the dealership, it was in and out with no hassle. I traded in the Avalon I had purchased from them in 2008 and left completely happy in a 2015 Avalon. I highly recommend Jeremy Coffelt and Elk Grove Toyota.

ValD

Jun 4, 2015

I wanted to purchase a vehicle during the very busy Memorial Day weekend sale. I was set to buy a car at another local dealership, we had negotiated the price online and via phone, they said they would put the car in the back and send it to detailing to have it ready for me. Then they sold it to someone else. We contacted Jeremy at Elk Grove Toyota. He not only located the exact car I wanted but he beat their price as well. It took a few days to get the car but when we finally drove over to the dealership, it was in and out with no hassle. I traded in the Avalon I had purchased from them in 2008 and left completely happy in a 2015 Avalon. I highly recommend Jeremy Coffelt and Elk Grove Toyota.

rwichert

Jun 1, 2015

I was experiencing a safety issue involving glare from my dashboard. Chris knew exactly how to solve my problem at the lowest cost. As a senior gal, I am so thankful for his professionalism and integrity. Elk Grove Toyota is the best!Randelle

Vimal

Jun 1, 2015

The whole process was smooth and all the info was provided up front. Highly recommended.

Sandra T

May 30, 2015

I bought a new 2015 Toyota Rav 4 from Elk Grove Toyota in May 2015. I still cannot believe how smooth and easy the process was, from start to finish. I wouldn't have believed it if I didn't experience it, first-hand. First, I shopped around for vehicles and did test drives until I decided on the one, a 2015 white Rav 4, XLE AWD. Next, I emailed four Sacramento area Toyota dealers and explained the vehicle I specifically wanted and asked for their best discount. Then, I called my local dealer, Elk Grove Toyota. I spoke with James Mcgaha and inquired if they had the vehicle I wanted, he confirmed they did. I told him about my best price email and he said he would beat that price. I made an appointment for the next morning and went in. There was zero haggling. I was so pleased. He gave me the discount via my email evidence and I was happy. James was very easy going and I was happy to be his customer. No pressure or anxiety! The vehicle wasn't ready to be sold just yet as it had recently arrived via transport and needed to be sent thru the service department (which was closed that day, a Sunday). That was no problem, I was glad it was brand spankin new. James explained the service department would open again on Tuesday (Monday was a holiday) that it was his scheduled vacation day so he introduced me to his cohort, Jeremy Coffelt, who would help me from there. Jeremy gave me excellent customer service. I was just waiting to see where the pain point of the new car buying process would appear. Guess what...the whole process was pain free! I returned Tuesday night and we did the test drive. A lady named Sam helped me set up my phone to the car stereo and explained the instrument panel, etc. to me. A man named Chris helped me with the other add-ons (warranty extension, etc.), all super nice people and a pleasurable experience. I was in and out in 90 minutes! I CANT BELIEVE IT! It was super-easy. James has followed up to ensure I am a happy customer and I am pleased to say that I am truly happy and will continue to sing their praises. The whole easy experience from beginning to end was all thanks to the excellent team at Elk Grove Toyota.

SandraT

May 29, 2015

I bought a new 2015 Toyota Rav 4 from Elk Grove Toyota in May 2015. I still cannot believe how smooth and easy the process was, from start to finish. I wouldn't have believed it if I didn't experience it, first-hand.First, I shopped around for vehicles and did test drives until I decided on the one, a 2015 white Rav 4, XLE AWD. Next, I emailed four Sacramento area Toyota dealers and explained the vehicle I specifically wanted and asked for their best discount. Then, I called my local dealer, Elk Grove Toyota. I spoke with James Mcgaha and inquired if they had the vehicle I wanted, he confirmed they did. I told him about my best price email and he said he would beat that price. I made an appointment for the next morning and went in. There was zero haggling. I was so pleased. He gave me the discount via my email evidence and I was happy. James was very easy going and I was happy to be his customer. No pressure or anxiety!The vehicle wasn't ready to be sold just yet as it had recently arrived via transport and needed to be sent thru the service department (which was closed that day, a Sunday). That was no problem, I was glad it was brand spankin new. James explained the service department would open again on Tuesday (Monday was a holiday) that it was his scheduled vacation day so he introduced me to his cohort, Jeremy Coffelt, who would help me from there. Jeremy Coffelt provided excellent customer service. I was just waiting to see where the pain point of the new car buying process would appear. Guess what...the whole process was pain free! I returned Tuesday night and we did the test drive. Jeremy sailed through the minimal paperwork and was a breeze to work with. He ensured all my questions were answered and really went the extra mile to make sure I was happy.A lady named Sam helped me set up my phone to the car stereo and explained the instrument panel, etc. to me. A man named Chris Her helped me with the other add-ons (warranty extension, etc.), all super nice people and a pleasurable experience. I was in and out in 90 minutes! I CANT BELIEVE IT! It was super-easy. Jeremy has followed up to ensure I am a happy customer and I am pleased to say that I am truly happy and will continue to sing their praises. The whole easy experience from beginning to end was all thanks to the excellent team at Elk Grove Toyota.

Marday

May 28, 2015

This was my first time purchasing a car and they were great! I was not rushed or even remotely persuaded to buy. It was a pleasant experience and will be referring everyone that way!

Xmei

May 28, 2015

Sam was very helpful and get us the price we wanted. Recommended for everyone who wants to buy a new Toyota here despite a relatively long wait time( memorial date sale).

Darrell

May 28, 2015

It took three phone calls with Scott Nannini to equip,price and order my Tundra. the most pleasant and easy purchase of a vehicle that I have ever had. Straight forward and honest dealing,really appreciate the great service. Oh, I love my new truck. Darrell Williams p.s. my son drove his Sequoia to get my truck, without an appoinment on a busy Sat. the service dept. serviced his vehicle in less than an hour.

MnM Family

May 28, 2015

EZ was a very knowledgeable sales consultant. He was very approachable and helpful in negotiating on our behalf. I recommend you search out for EZ to help you through the process of buying any model car at this dealership.

davidk

May 28, 2015

We will definitely be returning to Elk Grove Toyota and would recommend to anyone looking for a new car. They take care of you and fight to get you the best deal. Thanks again.

Darrell

May 28, 2015

It took three calls with Scott Nannini to equip,price and order my truck. best exprience ever and I'm an old duffer. no hassle and great knowledge of product. I got exactly what I wanted and I love my truck. FYI, I've been in retail sales and service for forty years and been very successful and these folks are top notch. Darrell

camryhybridred

May 28, 2015

Quick decision making and quick buy... EZ wasn't pushy at all, good listener and patient with us and he even drove one of our cars back home.

2015rav4

May 27, 2015

My family and I had a very pleasant car shopping/ buying experience with Long as our sales representative at Elk Grove Toyota. Long was very thorough in addressing our questions and concerns, helped us all the way from start to finish and we did not feel any pressure from Long throughout the process, which was appreciated. We are 100% completely satisfied with our car buying experience at Elk Grove Toyota and for much of it we have Long to thank for.We are enjoying our new RAV4 and certainly we will buy our next cars again at Elk Grove Toyota. Thanks so much Long for helping us...Regards,

Dsheezy1

May 26, 2015

Johnny and Elk Grove Toyota were great. Came from the Bay Area to buy and no only got a great deal but because I was from out of the area he followed me in my new car to some family I have in Elk Grove and let me give him a ride back to the dealership after my new car was safely in the driveway. Talk about going the extra mile. Thanks Johnny. Also a big thanks to Kenny in the finance department for everything including getting past my less than perfect credit. Thanks guy's

syen395

May 26, 2015

My family and I take all our Toyotas here for maintenance. Mainly oil change, but their service is fantastic! Join their rewards program and collect points to get discounts off certain services/products. They use to have a gold card program where you buy multiple oil changes and put it on the card to use whenever you like, but unfortunately they discontinued that program. Also, they provide free car wash with service and have a comfortable waiting area. Definitely one of my preferred places to go for service on my vehicles!

mxpete 117

May 25, 2015

This is the third vehicle that I purchased from Elk Grove Toyota. Each time I did a little homework on the Toyota Website, found what I wanted and then simply called up Jeremy Coffelt, and said what I was looking for. If Jeremy didnt have it he would find it. Then I made an appointment, went in and was out in less than two hours. The days of dealing with the shark pool of salesman standing in front of the sales office is done. Hey guys you want to buy a Toyota, go see Jeremy, good prices and no BS. I have driven by the local Toyota dealer in my home town of Folsom, three times now. Elk Grove Toyota is worth the drive.

Msphyl2u

May 25, 2015

I took my 2015,Camry in for her 5000 mile check-up. They were busy as they always are but yet everyone wanted me to be as comfortable as possible. From a nice cold bottle of water from the young man who greeted me and let me know Dave was busy with someone else but would see me as soon as possible. I love Dave Moore. He listens to me about the littlest thing on my car. Yes this car is my baby. And is just an informed Service advisor. Thank you Elk Grove Toyota and Dave Moore. You guys are awesome and truly care about your customers.

ellenr

May 25, 2015

We bought a 2015 Prius on 5/23/2015 and it was the most relaxed, no-hassle experience we're ever had. Our sales person, Bill Gann, was knowledgeable and helpful. He told us everything we needed to know about the various Prius models and options. Even though it was a very busy day, we never felt hurried or pressured. People there took their time to make sure everything was right and that we were satisfied. I will recommend this dealership to all my friends and we are certain to use it again.

EllenR

May 25, 2015

We bought a 2015 Prius on 5/23/2015 and it was the most relaxed, no-hassle experience we're ever had. Our sales person, Bill Gann, was knowledgeable and helpful. He told us everything we needed to know about the various Prius models and options. Even though it was a very busy day, we never felt hurried or pressured. People there took their time to make sure everything was right and that we were satisfied. I will recommend this dealership to all my friends and we are certain to use it again.

Happy Prius Owner

May 23, 2015

In 2004, I purchased a 2004 Prius from this dealership and have had it serviced here for every recommended service. The car is still in excellent running condition. So, on 5/21/15 I purchased a 2015 Prius from the same dealership. Adel Karra handled the details in a no stress, no pressure way. It was a great experience, and I am confident this car will give me the same trouble-free driving I received from my 2004 vehicle. This is a wonderful dealership!

KRP&CRP

May 22, 2015

My wife and I were very Blessed to be led this dealership through a friend. Steve Moroz and Long Truong were the two men we worked with, the personal feeling we recieved with no Pressure was Amazing and not what you usaully experience!!!!! They truely listened to what we wanted. We will Definately be back when it is time to buy another vehical!!

wex08002

May 21, 2015

I went to Elk Grove Toyota to buy a new 2015 Prius last Saturday, Adel Karra was my sales person, he's very helpful, friendly and courteous, I had a great experience buying a car here, I will recommend my friends to come here for service.

deezy162

May 20, 2015

Wali provided the most personable and comforting experience. Definitely would recommend him to anyone looking for a new or used toyota. Thank you again Wali!

Coopdville

May 20, 2015

I rated Elk Grove Toyota "EXCELLENT" due to the great experience and no hassle. All the sales people were very helpful especially Bill Gann. Bill and John Thorpe were very professional and got us a great deal that our local Toyota couldn't deliver. We drove over 100 miles which saved us $120 a month in payments. We look forward to doing business in the future with Elk Grove Toyota, Thanks Bill and John for making the experience the best so far.

Rob and Hil

May 20, 2015

The dealership was very friendly and helpful. Our saleswoman, Lillian, was awesome! We would recommend her to anyone. She is very honest and hard working!

Lisa

May 20, 2015

sam was very nice and helpful. He showed me a few options, and helped me to find the car for me!!

Xenazaniah

May 19, 2015

I called to schedule an appointment, I was in and out. The staff treated me with excellent customer service. My car runs great. Thank you Elk Grove Toyota!

cahandyman

May 19, 2015

A lot of work had to be done to my 4-runner so I was authorized a rental car. Everything went well except the wrong radiator was delivered so it took an extra day to repair, but i kept the rental for another day. I was very happy with the service department and haven't had any trouble with the repairs.

koabill

May 17, 2015

Great dealership, Excellent Employees, Well trained very helpful at all times. I have been with this dealership since 1984. They maintained all 5 Toyota's I have owned.Bill

Jencam

May 16, 2015

This was the best car buying experience I've had in years. Got a great truck at a great price. Jeremy was awesome. He was very knowledgeable and a pleasure to work with.

Debstoy

May 15, 2015

Andy Tran in Service, very courteous, friendly and excellent customer Service. Purchased new Corolla SE 11 months ago. Got the price I expected and low financing. Thank you for Wali for taking the time and working out the price I was looking for.

HappyBuyer

May 15, 2015

Everybody was friendly and the buying process was quick.

BridgetIsIn!

May 14, 2015

Elk Grove Toyota and Scott Nannini did great at taking care of me. I got exactly the 4Runner I wanted for the price I expected to pay and even a slightly better interest rate than i thought i would get. Typically i never look forward to the car buying experience, Elk Grove Toyota and Scott changed that for me! We were able to come to an agreement through text messaging, they held the 4Runner and the deal for me until i could get there the next day. Once i got there, I signed and was out of there about 1 hour later - it was great!! Every other car buying experience I've had took many hours of negotiating and waiting for lord knows what but not at this dealership!PS - The I think the Costco membership pricing deal helped a lot too!

trisney0805

May 14, 2015

They are friendly and willingly work with you..i purchase 3 new cars here and they will take time trying work out the price with you..and i never got disappointed going here....also. Their service for oil change is great.. They always. Tell you how long.the waiting. Will be n is very accurate..if you have. Dr appt or anything let them they will try to work on time.or.early. for you....

Steelers Baby

May 13, 2015

Entire staff was great!!! Samir showed a lot of patience with us. A true professional.

Emycookie7

May 12, 2015

My boyfriend hates going to a dealership to get a car serviced, but I introduced him to this Toyota dealership & he's been very impressed with the level of service. I'll continue to be a patron at Elk Grove Toyota.

trantt28

May 12, 2015

I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing things done as it should have. After I picked up my Rav4, brought it home, I noticed oil was leaking from underneath. Also the interior has oil smell, too. At first, I thought it might be from the oil consumption test, no biggie. Almost two weeks went by, the "maintenance" light went on. At that point, I realized the Elk Grove Toyota technician didn't close the oil cap. Oil spilled everywhere, on the engine and the underneath of the hood. And this is not the first time. First time they didn't close the hood, nearly costs me an accident on 99 South. Do Not Bring your car to this place. Their technicians are bunch of lazy morons.

timo

May 11, 2015

This was the best car buying experience of my life. Bill Gann was excellent to deal with. There were no surprises. The entire process was completed quickly and there were no surprises. I could not imagine a more fair, honest professional car buying experience.

Naiyma08

May 9, 2015

Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grove Toyota to get my vehicle serviced again.

Eppy

May 9, 2015

Scott N. was excellent and very friendly. A true professional. Great Price.We felt like guests in this dealership.Debbie in finance did a great job. We had a few laughs and it was painless.I will recommend this dealership to all my friends.

David

May 9, 2015

In and out of the dealership in an hour and a half. Got the car we wanted, the deal we wanted in less than five minutes!

ninus

May 7, 2015

We had a wonderful experience with this dealer, able to accept our offer for two hybrid cars. Professional and friendly and good listener's...What made our day was that EZ drove one of our cars to our house because we had to make multiple trips, such a gem!....

ASwami

May 7, 2015

First time doing business with Toyota, fell in love with my new 2015 Camry XLE Hybrid red pearl color. So many features and drives super quiet. EZ the sales person was so nice and professional, did not pressure at all, good listener and was able to meet our needs. Kudos !!!!!!

sgoff916

May 6, 2015

We got the deal we wanted in less than five minutes on the car we wanted and we drove away just over an hour later. Patrick, Adam and Debbie were awesome!

Gesamae

May 6, 2015

I have never been to this dealership, but from start to finish the experience was friendly and very professional. I would recommend this dealership to anyone!

Andrea Orozco

May 6, 2015

We had the most amazing experience at Elk Grove Toyota! Patrick (salesman), Jay (Finance), and Justin were all amazing! Thank you so much for everything!

Ralexjuarez

May 6, 2015

During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's service department. I literally receive VIP treatment when I visit this dealership.

Glenn

May 6, 2015

Scott helped take the hassle out of my truck buying experience. I'm a no nonsense kind of guy and don't appreciate the games that car salesman play. There were no games and out of all of the representatives from dealerships in the area, Scott was the only one that called me with an offer for my trade and the new truck I was after. The Tundra I bought want at their dealership but they found it and got it there on the day I wanted it. This is the second vehicle I have purchased from Elk Grove Toyota and it won't be the last.

Huyen Pham

May 5, 2015

Mr. McGaha was a very friendly, pleasant person helped us. We satisfied with his professional services.I would recommend his service to my family and friends.Thanks.

tbisbo

May 3, 2015

I recently drove home in my 3rd car from Elk Grove Toyota since 2013. We now have four Toyotas in the family. I would recommend you give them a chance, no one in Nor Cal could beat the deals that I've received from this dealer, and believe I tried from Fairfield to Lodi. I've was extremely please with the quick painless experience every time. Jeremy and Jon are awesome people to deal, no pressure at all.James

NTD Prius

Apr 29, 2015

Adel was great. He was even available for follow up when some of our accessories came in. The finance team was also very good and worked with us, and held our check until it was good to go.

lisa

Apr 28, 2015

Purchased my first Toyota and the experience was great. The team worked the deal to fit my budget. Negotiations were complete before I saw Kenny and from thereon it was smooth sailing! Thanks fellows.

pastchevygrl

Apr 28, 2015

I have been a loyal EG Toyota customer since they opened. I purchased a RAV4 in 2002, and just traded it in after 350,000 miles to buy another one. I got a great deal. I had regularly serviced my 2002 RAV4 at the dealership and will continue to do so with my new RAV4. Their service dept. is fast, friendly and efficient. You couldn't ask for a better experience.

DanielleS

Apr 28, 2015

Amazing Sales teams! Great Service department. Fantastic treatment and great prices are a few of the reasons I just purchased my 8th car from this dealership. I will never buy elsewhere.

Suddensam

Apr 28, 2015

The service that I received was exceptional from the time I scheduled my appointment to the time that I picked up my vehicle. When making the appointment via telephone, I was told what lanes to pull into when I arrive at the dealership. The email reminder was unexpected but it was what I needed to put the appointment on my calendar. I was greeted promptly upon my arrival at the dealership service department, service order written up and I was asked if I needed transportation back home. The shuttle arrived promptly at the time that I was told it would be back & I was the first person dropped off. Finally, I received a $12.00 discount as a VIP which was also unexpected. In fact, I was not aware that I had "VIP" status. Again, great service & a job well done.

ljim

Apr 28, 2015

We have purchased 6 cars from this dealer and have enjoyed a good relationship with them for many years. Top notch customer service and allows you the freedom to look where other dealerships don't. I would recommend them to anyone buying a new or used car.

Rosy-O

Apr 27, 2015

They helped me to buy the car i wanted. I highly recommend it. they will help you with what you are looking for and what you really need . very good service. Thank you elk grove toyota and thank you EZ Barham for the great service.

Hank Anstess

Apr 26, 2015

The service was awesome. Everything went smoothly with special thanks to Steve Moroz, Scott Sady and Nai Saechao. I will definitely recommend this dealership to others. It went so well, we purchased a used car to go along with our new purchase.

AmanP.

Apr 24, 2015

I had a good experience here at Elk Grove Toyota. Baljinder really worked with me to get the right car and right price. I am extremely happy with my 2015 Toyota Prius V. Any questions or concerns I had, Baljinder was quick to assist me even after the deal was done. Victor from service was also great and helpful in helping to resolve my concerns.

Drifter88

Apr 23, 2015

I recently purchased a 2015 Highlander. I spoke with Patrick Sliney over the phone. I also was lucky enough to find him available when I went in to test drive the vehicle. He was wonderful throughout the whole experience. I have put off purchasing a vehicle for over 24 years because of having to put up with pushy salesmen. Patrick was not pushy but he was very knowledgeable about the vehicle and put me at ease. I would recommend him to anyone looking for a vehicle. My whole experience at Elk Grove Toyota was above board. The whole staff was very helpful in every aspect. In the Finance Department I spoke with Jay Chhim. He was very patient and helpful. A lot has changed in 24 years. I felt totally at ease and confident with the programs that were explained to me. And Patrick I hope you are still there when I need another new car!

ferx21

Apr 23, 2015

I had a wonderful buying experience with elk grove toyota. I worked with James Mcgaha. From the first contact by email with James through the reception, car features explanation, and closing of our deal everthing was from another world. I would recommend James to my friends and family. Excellent dealer, excellent team. James is a professional, honest, and trusty man. Even after days of my purchase he followed up to make sure everything is running smoothly and to our satisfaction. Bought a 2015 rav4, Fernando Perez.

ferx21

Apr 22, 2015