Used Cars for Sale at Edwards Hyundai Mitsubishi in Council Bluffs, IA

Janette Marie Loyselle

Sep 21, 2021

Just recently bought a new car from Edwards Hyundai and I have to say it was hands-down the best car buying experience I’ve ever had. This is my fourth car as an adult and I have always walked away feeling like I was a little ripped off, but not this time! Andy was my salesman and he was so nice and met every one of my expectations. I came in with very specific requests and they were able to accomplish all of it. The finance guy, I feel terrible I can’t remember his name, was also great! He let me know what different package options I had but wasn’t pushy trying to upsell me. I felt like he really was trying to give me a DEAL! I recommend Edwards Hyundai to everyone looking to buy a new car! I will definitely be referring everyone I know! If I could give them more than five stars I would!

Eric Horn

May 11, 2021

Bait and switch, steer clear typical dealership antics. Dealership contacted me through text on a 2021 Accent. Offered vehicle at $16k plus $180 doc fee. Being I'm a Honda guy and never driven a Hyundai I stopped at the dealership after work, looked and test drove the vehicle. Tim Martin of the dealership quoted me a price of $14,270 - $500 1st responder discount, total of $13,770 plus $180 doc fee. This was with a trade of my 2002 Saturn Sl2 with 230k miles for a trade rebate of $2500. I explained to Tim that my vehicle wasn't worth that much as the vehicle was not there at the time for them to view. He stated that "if I bring the vehicle in, I will honor the deal." To which I asked him again and explained I didn't want something else and to make sure he would honor that price. He AGAIN stated he would. He said he would work the deal out and call me back. He did in about 10 minutes only to tell me that he could NOT honor the deal. He stated that his sales manager said he had previously worked out a deal with me...."through text" apparently. I asked him if he did not say that he would honor this deal before I left which he said he did, but that he had to go above to get it approved. What it boils down to is that Tim is not a man of his word and these are typical bait and switch sales tactics that POOR dealerships use. You honor what you wrote down and stated!!

Bonny Lehmer

Sep 24, 2021

Had a great experience purchasing a car through Edwards Hyundai! We worked with Andy and he was extremely helpful, not pushy, and the sale does not end for him when you walk out the door! He is willing to go above and beyond for you and I would recommend him and Edwards to anyone.

Heather Dumas

Sep 18, 2021

Staff was very helpful. Had to pay for my free oil change which was unexpected. I was told I had free oil changes by the salesman but guess there was a "fine print" I apparently missed. Otherwise service was good.

Andrew Richardson

Sep 14, 2021

They low-balled me on selling them my used Hyundai. I went to the next dealer and was offered $4,000 higher. The other dealer also did not force me to come in just to get a ballpark number. I’ve leased and bought from Hyundai and the value wasn’t bad, but nothing stood out until this experience.