Used Cars for Sale at Deacon Jones Hyundai in Goldsboro, NC

Thomas Whitaker

Sep 19, 2021

Deacon Jones Hyundai was by far the best car buying experience I have ever had. The team made so easy that I was able to get the deal and the car was brought to by front door. All of this only took a total of 5 hours including the car droop off. If you need a car call Deacon Jones Hyundai.

Anna B.

Sep 6, 2021

Deacon Jones Hyundai wasted my time, my money and my patience. This was the absolute worst experience I’ve ever had at a car dealership in my life, and I’ve had my share. I bought a car through a dealer trade and the car came with cosmetic damage to the bumper. I waited over a month. Enough is enough. The dealership gave me a loaner while they fixed the “new” car, meanwhile taking my trade-in. However, they failed to mention that my trade-in was still my responsibility. So while I drove their loaner, I had failed to pay for my car because I did not know they hadn’t paid it off. I was 21 days past due on my payment and had I not called my previous car company, I would have had a ding to my credit in no time. Finance manager was very unprofessional in not giving me the promised call back regarding the status of my pay-off. Pretty sure that’s a big deal, don’t you think? The fix on the “new car” was getting delayed so I basically paid to drive a loaner that wasn’t even close in class to my own car. I will NEVER be back and I will NEVER recommend this place to anyone. The communication is pure garbage and nothing was offered to remedy the situation, not even an apology. This is unacceptable and disgusting. I might as well have never given them my car had I known it would just sit there in their lot for a month and I would still be responsible for it. Stupid of me, I guess. But I have to give credit where it’s due. Matt the service manager and Kadrian the salesman were great and the two most professional people I had interacted with. They deserve a raise.

Sarah Earley

Aug 31, 2021

Do not buy a car here! The financing office cannot get their information together. They call and ask questions that you have already answered with 3 different people. The people calling don't know why they are asking the questions. License plates don't get transferred. Just general incompetence all around. I would never recommend someone going to buy here unless it is literally the last option you have.

Erika Terry

Aug 3, 2021

Thank you Rick for taking care of us and delivering exactly what we wanted! Deacon Jones should model their service after Rick who spared nothing to ensure we had a positive experience. I’ll be in the market again soon for another vehicle and I will no doubt be visiting Deacon Jones Hyundai. All smiles!

katie wall

Jul 20, 2021

I swore that I would never go back to Deacon Jones Hyundai due to the horrible experience the last time I was there!! It happened to be the one time I didn't have Joey Combs assist me, and the gentleman I had worked with put a bad taste in my mouth with his poor customer service!! After 2 days, and 6 mechanics telling me they didn't know what was wrong with my car or couldn't diagnose it for one reason or another, I hesitantly returned to Hyundai out of desperation to find out what was wrong!! I went right to Joey, and by the end was crying tears of joy!! Exceptional customer service!! I am not one to write negative reviews, I will just take my business elsewhere, I'm glad I returned today!! Please don't ever let him go!!