Used Cars for Sale at DCH Tustin Acura in Tustin, CA

TracyG

Mar 3, 2016

This was honestly my best experience at a car dealership ever. I had a horrible experience on Saturday with another car dealership and the next day showed up to an appointment with Hooman already feeling discouraged. From the very beginning he was nothing but kind, helpful, and accommodating. He answered all of my questions and was very detailed in his explanations to make sure that I was picking a car that met my needs. When I figured out what car I wanted he went on a mission to find the exact color combination I was hoping for and made it possible for that car to make its way on to the lot. He lived up to every offer he presented me with and even went above and beyond to limit my inconveniences and get me even better deals than originally planned. Once the car arrived at the dealership, he made sure that it was in perfect condition and then took the time to help me set up the basics. He even followed up with me a few days later to make sure that I was still happy...which I am. Thanks to Hooman I no longer dread car salesmen and am confident I will be happy with my car purchase for years to come. He is quite simply the best!

Lmounger

Feb 28, 2016

From the minute I requested an Internet quote on an Acura, Hooman was accessible. Within an hour of my request he responded and within 24 hours I had an appointment scheduled with him to test drive and ultimately buy my Acura TLX. He was straightforward and patient as I asked many questions. I left with my brand new car and a feeling of knowing that if I have any questions I can always call Hooman.

SallyC

Feb 27, 2016

Hooman was an honor to work with. I was helping my parents buy a '16 MDX and Hooman immediately sent me a great quote. The price never fluctuated and everything was delivered as promised. After the deal was made online, my parents drove down and purchased the car. They were very impressed with how detailed Hooman was in explaining every detail to them and he didn't pressure them into buying options, etc. Overall, it was a very smooth and easy transaction and we will definitely be back. Thank you again for kindness, knowledge, honesty and integrity.

reggietcs

Nov 12, 2015

Mr. Hooman Keyvan and Abdul Omar are two of the best car representatives anyone could wish for. Nothing short of outstanding. I received a deal which other Acura dealers in Los Angeles were unable or unwilling to match. It was this deal which prompted me to act now instead of postponing my purchase for several months.There was no pressure and both were very courteous and helpful.Real assets to Tustin Acura.

Paul

Nov 3, 2015

For several years, I drive past a nearby Acura dealership to bring my car to DCH Tustin Acura for service. They are always polite and work to provide prompt service or provide a smart loan car if the service takes longer. Very happy with service.

supat1949

Nov 2, 2015

I was attended to by George for a recall of Airbag on my ACURA- TLS 2003 . Rodriguez a person with bubbly enthusiasm and ready to accommodate my every need. Thanks George be seeing on my next visit.ThanksSURUD PATEL

Dave16

Oct 31, 2015

I hate buying cars! Hooman made it the best experience ever!No games but just listened and gave the best customer service.I will always buy cars from him and Tustin Acura.Once again - I have never had a better experience in 15 years of buying cars.

Mahmoud

Oct 24, 2015

Perfect service with a perfect sales manThanks Hooman

Bob O

Oct 18, 2015

I had a great experience at DCH Tustin ACURA ,it was hassle free and our sales man Wolos was very knowledgeable and thorough and patient. I recommend him to my family and friends .

ShirleyS

Oct 18, 2015

I had a good experience for the second time with Abe. Was able to get the car I wanted with a good price.

jack C

Oct 17, 2015

This is the most pleasant experience that I had for car buying process, thanks Hooman for his strong product knowledge and no pressure car sell process. I would strong recommend my friend who want to buy Acura Vehicle at DCH Tustin Acura. They are really live up the title they have.

AcuraGuy

Oct 13, 2015

Mr. Hooman Keyvan was very helpful and respectful in my decision to buy my 2016 Acura RDX.He did not pressure me and gave me the time I needed to make my decision.It is because of the quality service I got from him and from DCH Tustin Acura, I returned to buy another car (previously bought a 2008 TL from here).The process was quick and Hooman showed me all of the features the RDX had and made sure I understood how to use them. Would definitely recommend this place.

Jake florendo

Oct 1, 2015

Excellent customer service. I highly recommend Hooman. I've dealt with other dealerships but my experience at DCH ACURA was phenomenal. Excellent service service all around !

New MDX

Sep 30, 2015

I came to this dealership after test driving the MDX at another location. We have a young baby so I didn't want to drive from dealership to dealership so I called all the location dealerships to let them know exactly which vehicle I wanted and to let them know I was ready to buy. Out of 4 locations, miguel was awesome on the phone and gave me the best price. Once we arrived in person, Abe helped us out. The car was waiting for us and because of our young baby, we were rushing the team here since we had to put the baby to bed. Abe kept us in the loop with everything he was doing and was very polite. He tried to accommodate our timing as much as her could but also gave us realistic timeframes. I work in sales so I have high standards for those in this industry and I am more than happy with my experience here.

Analaura D

Sep 25, 2015

Thank you DCH Tustin Acura for helping me to get in my dream car. Our sales rep Wolis and finance manager Robert were great. We will recommend Tustin Acura and Wolis to every one we know.

Long time OC residents

Sep 25, 2015

While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning curve. Hooman Keyvan made the purchase of our new MDX easy and also was extremely thorough in showing us all the bells and whistles (technology) it has as well as how to use them. Thank you Hooman for a very seamless experience.

Samir,Sabina

Sep 24, 2015

Mr. Hooman Keyvan was very helpful and professional. We are so satisfied with his and DCH Tustin Acura service and happy with our car.Thanks.

HY

Sep 23, 2015

Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice to purchase my new vehicle here. My husband and I came here on a Sunday and was helped by a friendly team. Kenny, Miguel, and Marwol (sorry! I may have mispelled her name) helped us with the process of purchasing our new vehicle and they're all very friendly. The great thing is - they aren't so pushy and mean like some other car dealers. Miguel was the sales manager and he wanted to make the car buying process easy and he definitely made that happened! Kenny is also so hilarious, personable, knowledgeable, and helpful! These guys really know how to take care of their customers and will do what they can to work with you. I can't wait to have my new vehicle serviced here and will write another review about my service experience. Thanks DCH Acura for making our car buying experience a pleasant one! =)

Barbara S.

Sep 21, 2015

Wolos and Saron were great, they helped me get in my dream car with out any hassle. I had heard good things about DCH Tustin Acura but now I experienced it first hand. I will recommend the dealership and my sales person Wolos to all my family a friends.

Kelly B

Sep 21, 2015

We worked with Hooman Keyvan at the Tustin Acura and had a great experience buying our car. It's the first we've bought in over 10 years. Hooman really worked with us and he was very thorough and knowledgable and friendly. We love our new MDX.

Sara

Sep 20, 2015

So far fast process which l really appreciate!!! Hope the finance part will continue to be smooth.

Pete

Sep 19, 2015

I recently visited DCH Acura and worked with Abe on a complex sale and trade-in! He was extremely knowledgeable about all the specials, inventory and the features of the vehicles!I can be a difficult customer as it is hard to make up my mind but I never felt rushed or pressured. Abe made sure I was satisfied and comfortable with my choice!This was by far one of my most enjoyable experiences purchasing a vehicle! I highly recommend DCH Tustin and Abe!

Megan

Sep 17, 2015

Great experience buying today, beat other dealership prices and had a quick and easy experience with Hooman!... glad we travelled the extra miles to Tustin! :)

Yoona

Sep 17, 2015

Nice helpful staff! Thanks to Kenny and Alex! This dealership was nice and helpful the whole process.

Art S

Sep 15, 2015

Hooman is very professional, knowledgable and friendly. I'd recommend him and DCH Acura Tustin to anyone that needs a great car and equally great service. Dr. Arthur Strauss.

Megv

Sep 15, 2015

Did the most possible to help us get the best deal! Efficient and clean!

Mr J Baker

Sep 15, 2015

Hooman listened to all my requirements and found me the perfect vehicle at a great price! I will definitely be coming back to Tustin Acura the next time I need to shop for a car.

Chean

Sep 14, 2015

Hooman helped us get into a brand new 2016 ILX with our budget in mind. He showed great professionalism and also had great knowledge on the cars. Will definitely recommend coming here when getting a new Acura!

Eddie L

Sep 13, 2015

Omar is courteous and very knowledgeable in his position as sales person at DCH Tustin Acura. His manager Miguel also helped me and my wife in acquiring our new Acura RDX. I would recommend Omar to a friend and I would recommend DCH Tustin Acura to purchase their future vehicle with them.

J baker

Sep 13, 2015

Hooman listened to my requirements for features and met them all, And got me an incredible deal! I'm extremely satisfied with my purchase and will definitely be returning to see Hooman for my next auto purchase.

Michael S

Sep 13, 2015

We were shopping for a car for months, we stopped by DCH Tusin Acura and ran into Wolos who by the way was the best in the business , his product knowledge, demeanor and no presure sale made up our mind and we decided to buy from them. We recommend Wolos and Tustin Acura to every one.

Mike T.

Sep 13, 2015

Last month, I traded in my 2009 BMW 328i for 2015 Acura TLX. I search al over the internet and contacted many dealers, but I got the best deal from DCH Tustin Acura. Their Internet Sales Manager, Sarun Pho, contacted me and with in one day she found the TLX that I was looking for with all the specific equipment, interior and exterior color. She made the purchasing experience very pleasant that with drove the car home after a couple of hours at the dealership. I am very happy with the car. It drives really nice, plus I received excellent service. The staff was so polite and professional and me and my me and my wife are very happy with their service and the car that we bought. I strongly recommend this dealership to anyone who wants to buy an Acura.

Sambc32

Sep 13, 2015

Had the pleasure of working with Sarun when I was in the market for a new sedan. Sarun was accommodating with my test drive request for taking the 2.4 and the v6 on the highway. She was knowledgable and personable, and asked good questions without being pressuring. Made the buying process smooth and pleasant.

Sandra Carneghi

Sep 10, 2015

Wolos and Tustin Acura were great and we had a great experience at DCH Tustin Acura and we will recommend the dealer and our sales rep Wolos to every one.

tomy

Sep 10, 2015

My Experience was really good. I got the car color of my choice. He called me right away and kept me informed. The car was clean and waxed upon delivery. He seems very knowledgeable about the car.

Anthony gomes

Aug 29, 2015

My experience at the dealership was outstanding. The knowledge is of the highest quality !!!! Thank you for such a pleasant experience demonstrating the MIX

G. Stover

Aug 29, 2015

I have bought three cars from Abe at Tustin Acura and have left 100% satisfied each time.

Thomas Tallant

Aug 22, 2015

Omar was a fantastic salesman. The entire staff at Tustin Acura was incredibly friendly and helpful!

Mai

Aug 21, 2015

Kenny and team went above and beyond! Great experience ever !!

Vince

Aug 21, 2015

Have been going to dealership for years. Just bought my 4th car from Abe and the team was great. Highly recommended both sales and service.

Helen

Aug 20, 2015

Worked with Wolos and Omar, and they were fantastic. Great customer service. Would highly recommend this dealership. Their service department is also top notch.

James

Aug 20, 2015

Awesome and meticulous service Hooman is great and conscientious

Matt

Aug 20, 2015

Very friendly and helpful staff...and of course great prices! I would highly recommend this dealership and staff.

Sasha

Aug 20, 2015

I was in great need of a car and I was told the Sarun could help me and she was able to find me the perfect car that suited my personality and was be perfect for the driving that I do. She found me the perfect Honda Acord coupe. They were able to help me even though I was going to be upside down with the financing with my last vehicle. They really helped me and were able to get me into my new car that day and even gassed it up and washed it for me. I was very pleased with the customer service, she was helpful every step of the way and made sure I was happy and getting the car that I really wanted. Truly the best car shopping experience I have ever had.

Eva B

Aug 17, 2015

We received great service from Sarun and Tony. Very friendly, professional and courteous. Glad we stopped to test drive an Acura TL. Love our Acuras! They answered all of our questions, even the random ones. We didn't feel pressured at all. Very comfortable experience. Best thing is the price of the car! Thank you DCH Tustin Acura for a great experience.

GregS

Aug 14, 2015

I had the most amazing experience at DCH Tustin Acura leasing my new Acura ILX. All the staff were professional and courteous and I would highly recommend them.

Ron

Aug 13, 2015

Great overall service at DCH Tustin Acura. Working with Wallace was a pleasure.

AAD4

Jul 25, 2015

The staff at Tustin Acura were friendly, patient and helpful, allowing us to test drive multiple cars and explaining the different features each one presented. The buying process was long, which was expected, but was slightly frustrating, as pricing had changed last minute. The staff did end up honoring the previously discussed price (via email) but it was a long, tiring road. The car itself is wonderful and, as far as I can tell, the service team did a great job.

Kelly

Jul 24, 2015

Our sales person Kenny was very knowledgable on the car set all things up for us just very helpful. Also George in service was very nice.

Misstee

Jul 23, 2015

I've been to a few acura dealers in southern California, but DCH Tustin acura has the best service team. Professional, friendly, prompt and knowledgeable. You can't ask for more

acura rdx

Jul 22, 2015

Entering the dealership and being greeted by a professional looking Salesperson. knowing his product from front to back and proud of what he was selling.

fmoats

Jul 21, 2015

DCH Acura Tustin has been wonderful helping me out with my new tlx. Hooman got me a great deal, and helped me throught everything. He is the best!

Pamela

Feb 22, 2015

I have been going to Tustin Acura since 2005 and will continue to do so. While the majority of my experience has been with Kyle Herron, Richard recently helped me and I am pleased to compliment him as well. Honestly, the two occasions I was out if town and had no choice but to go to non-Tustin DCH businesses were disastrous. I have nothing but praise for the ENTIRE Service Department, including, of course, the behind-the-scence repair technicians who excel in their work. This is a dealership that takes pride in its reputation, from sales to service. I will be returning for my future purchase.

angelachern

Oct 31, 2014

This review is pertaining to my experiences from car buying to car services from Oct. 2013 up to Oct. 2014. I bought my 2014 RLX with advance package from Sarun in Oct. 2013. that was the best car buying experience by far. Sarun is really patient and considerate. answered all of my questions and gave me the best price with the option I want, even found the car with the color I specified and delivered within a week, at no extra charges. Trust me when I said best deal I meant it, before I bought RLX, I made inquiries to all Acura dealers from Sand Diego county to Los Angeles County. I must also mention Steve the general manager and Steve at Finance are wonderful and flexible too, you can feel DCH Tustin really want to work with customers and is willing to do whatever they can to close the deal. After my RLX purchase, I also started to have my car service at DCH, they took care of my 2013 RDX as well as 2014 RLX, everyone I meet at service dept. was always friendly and ready to help. BIG THANK YOU to Kyle, Matt, George and Richard N.. I always told my friends to go to DCH Tustin Acura if they want to buy good cars with best deals and extraordinary service.Best regards,Angela Chern

rclow123

Sep 21, 2014

I had my 2005 MDX in for a major service, timing belt, water pump, 2 door actuators replaced and over all review of my SUV. George explained what I needed and any other concerns that I needed to know. The price was very fair for all the work needed. He gave me a loaner car as well. My MDX is running great with no issues. I want to thank George again for his attention to detail, having the car completed on time. George is the best and thats why I keep coming back to the Tustin Acura Service Department over the years for all my service work.Randy & Deborah Clow

ghassem2005

Aug 28, 2014

Had great experience buying my car from DCH Tustin Acura. Sarun Pho introduced me to another sales person and it was a pleasure to work with him.

bhougen

Aug 4, 2014

Sam Mcintyre took all of my credit information over the phone and told me that the car I wanted was reserved for me in the back. He then told me to come into the dealership at 8:00 pm to finalize the sale. I drove over 1 1/2 hours from San Diego and arrived at the dealership almost an hour early. I was so excited to finally get my new car! When I got there I was told that the car had been sold to another customer. In fact, the other customer was sitting at a table filling out the paperwork when I arrived. They had purposely sold the car to another buyer thinking that they could sell me the same make/model but in a different color. What a win for them - 2 sales instead of 1! Sam lied and tried to blame everyone else for the issue. The sales manager was even worse. He showed no sense of integrity or professionalism. The only thing they did do well was reinforce the stereotype of car salesmen!!

Gisidro

Jul 23, 2014

Absolutely best buying experience at a dealership. I've been to many Honda and Acura locations and this by far has the best service.Saron was very friendly and helpful, even watched our daughters while we signed the paperwork.Steve explained everything very well and informed us of several options that no other dealer bothers even bring up (rebates and refunds etc)I only met them that one day, but almost felt like we were talking to friends.I purchase cars every 2-3 years, I will make it a priority to buy here again.

mjk9952

Jun 24, 2014

Called today to make an appointment for regular scheduled maintenance and I'm having trouble with a slow leak in one of my tires that they failed to fix last time I was in. I was told that they do not offer loaner cars for regular maintenance since it normally only takes an 1.5 hours. I said I didn't have an 1.5 hours to sit and wait for the car and that last time it took over 4 hours. I was told that was the dealership policy and there's nothing they can do to help me. Oh well, I used to think DCH Acura cared about its customers.

Mohammad Rashid

Jun 5, 2014

DCH Tustin Acura has some of the most amazing and customer-friendly people in the industry. I had been working with Sarun on the Internet Sales side for more than 3 months and she was an epitome of patience and understanding as I prodded her for updates and information pretty much every few weeks trying to figure out the best time for me to buy. When I finally decided to take the plunge, I had the good luck of working with Patrick who was a limitless well of knowledge and comforting guidance (no pressure at all) on all aspects of the buying process. I was told he was a walking encyclopedia about car specifications and features and he proved it to me many times over. I ended up leasing a 2014 Acura MDX FWD Technology package and I could not be happier. It is a wonderful car to drive. The technology features make you feel one with the car. Patrick with his encyclopedic memory gave me a few secret tips and tricks out of the gate that would have taken me a long time to dig out by myself. I also want to give a shout out to Natalie in Finance who was a pleasure to work with as she took the time to go over everything related to the car leasing process and the payment details in incrementally digestable steps. I am truly grateful to this team for making my car buying experience as smooth and as friendly as possible. I would recommend this team and also recommend the car to anybody who wants to buy/lease and drive an Acura. Kudos to DCH Tustin Acura for putting together a wonderful team.

LocLe

May 25, 2014

I came in late on Friday before starting a busy Memorial weekend after receiving a better price offer through email from Patrick Brizuela. I decided to buy the MDX from him because instead of haggling on his original offer, Patrick came back with a better price in the email. His knowledge of the car also made my decision easier. Highly recommend for anybody who wants to buy an Acura in OC.

Stacy

May 13, 2014

We were bringing our 2006 MDX in for service at Tustin Acura. We decided since we were there, we would take a look at the new Acuras.. We were warmly greeted by Omar ..( We had purchased our 2009 TL from him).. He asked how we were doing & asked if there was anything he could help us with or if we had any questions for him.. My husband & I both appreciate that Omar & all the other people in sales here are very friendly and not pushy at all. We said we had our car in for service ( regular maintenance) but wanted to get some info on the newer models. We were looking at both the MDX & the RDX ... Omar spent a lot of time with us going over the details in each car & answered all of our questions.. We were leaning towards the MDX as we have had such a great experience with our 2006 MDX... Omar showed us some of the MDX's on the lot, then asked if we wanted to go on a test drive... We were hooked . .. As happy as we were with our 2006 MDX we loved all the new features & comforts of the 2014 MDX... To make a long story a little shorter we traded in our 2006 for a deposit on our 2014 ... We then had a great experience with Steve in the Used Car Dept. Steve was great about giving us the best deal he could on Our trade in & was very knowledgeable... We were also greeted by another Steve ( one of the managers) who checked on us to see how things were going. We have always had a great experience with Everyone at Tustin Acura from the Service Dept, Sales Dept, Finance Dept, Manager, etc.. They all work together well to make sure that you have a great experience here.. We definitely have been very happy.. This is the 4th car we have purchased from them & we drive extra miles to come here... I need to add that after we purchased our car Omar took a lot of time helping us set up the Blue tooth, went over the navigation with us & was so patient to answer & help us with any questions we had,. Before we left Miguel Jimenez ( Sales Manager) made a point to come over & make sure we were happy with everything... Very happy with purchase from start to finish & all the staff we dealt with in the process.. Very friendly, very professional & they all work well together like a well oiled machine (like my MDX). I would highly recommend Tustin Acura to anyone looking for a new or used car.. Attttt service at Acura... God bless you all & thanks for a great experience & a great new car!

1BAM

May 5, 2014

I purchased my new Acura RDX from Ken Nguyen. He didn't pressure me, made me feel comfortable, and took the time to explain the all the fine points prior to my purchase. Ken demonstrated a high degree of knowledge and exceptional customer service in completing my transaction. The DCH Tustin staff was genuinely interested in providing the right vehicle, best price and most professional service.It's apparent that DCH Tustin has put together a great team that makes customers feel respected and valued. I had a great experience and I would highly recommend your dealership to my family and friends.Thanks again Ken Nguyen, Miguel Jimenez, Natalie, and Steve for the exceptional customer experience throughout the whole process! I love my new RDX!!!

jvandyck313

Apr 27, 2014

I leased a new ILX from Ken Nguyen. I was recommended by a friend from my work and he did not disappoint. I had a great experience and I would send my friends and family there and will go back when I am in need of a new vehicle. Thanks Ken!

Xtine

Apr 21, 2014

I was shopping online for a 2013 Dodge Avenger and came across DCH Acura with one in stock. I called the online sales rep Sam McIntyre who was great through the entire process. He took the time to keep me updated with the status of my application step by step. I do not live close to the dealership so everything was prepared via email/online applications and fax. When I got the call that I was approved and what the terms/payments would be I drove out to pick up my car and Sam was very friendly and took me once again through the process step by step. The rest of the sales team worked great together to get my documents together, get me signed and get me in my vehicle. I would definitely recommend this dealership and Sam McIntyre in specific for all of your car buying needs.

alokenath

Apr 15, 2014

Had a great experience with my new car lease. THey found the right vehicle, price was agreed on before coming to dealership, and the whole process was completed in a a couple of hours! Knowledgeable sales staff too!

Nschaef4

Apr 3, 2014

I have never had an Acura before so I did a lot of research before heading in. The staff was very friendly and made sure we knew exactly what was going on throughout the whole process. I love my car and would highly recommend Tustin acura!

constable

Mar 12, 2014

It was my first car purchase and after doing tons of research with surrounding Acura dealers, DCH Tustin had the very best price that other dealers couldn't beat (believe me, I tried because Tustin is not close to where I live). Even though they didn't have my color in stock when I went they found it for me and honored their price later that night. Sarun made the whole process painless and I know I saved a ton of money on a car that I totally love.

Vkmitsuno

Mar 8, 2014

I have never read so many excellent rated reviews from an auto retailer. I was born and resided in So.CA over 60 years. Have purchased / leased over 15 vehicles from different manufacturer dealers, including ACURA, TOYOTA, FORD, and GM vehicles. I own home/ leased in Eagle Glen community and bought second home in NC to be near my 82nd Airborne Div. son. Acura TL was most reliable and Fun to drive, but we gave it to our grand daughter when we relocated. I will come to purchase a certified MDX next year for my wife. Yes, I will fly from NC to buy from your dealership, not purchase in NC. It's obvious your owner, top management, managers have marketed and trained everyone there. Customers are the people who provide jobs to give us a reasonably comfortable life. There is enough stress to deal with without "dealer stress". THANK YOU FOR UNDERSTANDING BASIC PEOPLE NEEDS. VKM

Moe

Mar 7, 2014

Came here to make a purchase and worked with Sam McIntyre. I really liked the location and was very impressed with how Sam was helpful and informative on all questions and concerns I had. overall a great experience and a great environment. You guys will definitely see me here again when I purchase my second vehicle. Thank you Sam McIntyre for all your help and attention!

Motoo Noda

Mar 4, 2014

With a very warm welcome, my sales rep, Tony, approached me for an introduction. I was looking for the new 2014 MDX, and we went through many models; exterior color, interior color, technical spec, multimedia grades, etc. I was very particular about the color and spec, but at the same time, could not decide on the actual model. Tony was very patient and consistently gave me a genuine poster that he wanted to help me find the one i was looking for. At the end, he found the exact same spec I was looking for in the future order sheet. Walking through all these steps, I totally built a trust with what Tony would offer me. For the documentation and financial arrangement, Tony and Steve (from Finance) listened very carefully of my needs. They were both super professional and made it easy, fast, and understandable. You want to buy a car from the people you love to work with and who you can TRUST.

OC Mike

Mar 1, 2014

The staff is super friendly. I never felt any pressure to buy or upgrade once I had decided to purchase. I can't say enough about how pleasant the car buying experience was. I would absolutely recommend DCH Tustin Acura.

Craig Ramos

Feb 20, 2014

Everyone there at DCH Acura in Tustin are very Customer Service Focused and Professional; Hani Azary is an outstanding representative of the business and it was his care and attention to my needs and schedule and his ability to secure the vehicle I purchased that prompted me to drive from LA to Tustin to consumate the deal. Sam McIntyre is both professional and enthusiastic and he is definitely a Consumer/Customer Advocate, Managers Miguel Jimenez and Steve Hann set the standard that all professionals in the car business should adhere to. My experience was positive, thorough and actually a lot of fun. I got the car I wanted at a great rate, and enjoyed myself in the process. I would definitely recommend DCH Tustin Acura and when the situation arises, I'll be back there for my next purchase

Rkounlavouth

Feb 17, 2014

He was very nice. I told him what services (b1) I needed done for my car, checked me in & within an hour in a half, my car was done!

Silver Moon 14 :)

Feb 12, 2014

Sam Mcityre, Internet Manager- Best person to work with! Friendly, honest and straight to the point. He will do anything to make your process of purchasing a car easy and affordable as possible. He will fight for you until you can get the price you want. Highly recommended!!! Acura TSX 2014 Tech Package

EricBennett

Feb 11, 2014

I've been taking my Acuras to Tustin Acura for service since 2006. Even though there are dealers closer to me now, I still go to Tustin Acura. They take great care of my car and they have a great staff. I never feel like I am being gouged on the cost of the repairs or they are trying to get me to pay for repairs that I don't need. Luckily, my Acura is very reliable and my visits are mainly regular service. I highly recommend Tustin Acura service.

wilba

Feb 8, 2014

Service department at Tustin Acura is always great -- attentive, clear communications on service required, thorough, all-round pleasant. They have a nice work area with free Wi-Fi where I can get my work done while they get their work done.

ke6ztp

Feb 5, 2014

DCH Tustin Acura Service Manager Eric took care of an outstanding issue with dents and paint on a warranty issue timely and sent it to their bodyshop without any hassle and issues and provided me with a week of car loaner. No questions asked. Great profession and timely service.

robnak

Feb 4, 2014

Great friendly staff! Eric LiFoSjoe was very helpful. Service to take care of problem resolved quickly.Would highly recommend Tustin Acura to anyone in the market for an automobile.

Dwightjkunz

Feb 3, 2014

Thanks guys for helping us out with the Civic purchase. You earned our loyalty again. The overall attitude and approach of DCH Acura continues to be the best in the industry. Thanks for doing it right.Best regards,

jjmrich

Jan 28, 2014

The service center at DCH Acura in Tustin is friendly, clean and has great service. They also have an awesome free espresso machine while you wait. I would recommend them for your Acura.

Cngo001

Jan 27, 2014

I took my 07 TL for the 105k service. I've been dreading this for months but decided my car needed it. I called many acura dealerships for service quotes and George at DCH Tustin gave the best price. Gave me 10% off too. Put me in a 2014 rlx to drive while work was done. Overall great experience A+++

towfeless

Jan 26, 2014

The service was very good and very friendly and the Time was very good too. Kyle was very helpful and professional even I don't have an appointment.

Stephanie

Jan 20, 2014

Sam Mcintyre is the best car salesman I have every worked with! He's super friendly, knowledgable and I didn't feel pressured at all. He was able to help work throught some credit issues to get me my dream car! I'm going to refer all my friends and family to Sam!

wj10990

Jan 11, 2014

Service for change right rear tire. Excellent service, best price, very friendly, and very professional. Will return here for all future services and schedule maintanance.

Reviewer

Jan 8, 2014

I recently bought an Acura RDX from DCH Tustin. I had contacted several dealers online and got the best quote from DCH. I dealt with their Internet Sales Manager, Sarun Pho, over emails and phone regarding various details concerning the availability of the car and the configuration I wanted. Sarun was very courteous, professional and responsive to my inquiries. After we had determined DCH had the exact car I wanted, I came in to look at it. At that time, because Sarun was busy, one of her colleagues, Hani (spelling?) gave me a test drive. I had driven the car before but Hani was able to point out to me some additional features and benefits in a short time. He was very courteous and friendly, never pushy. The next day, I came in to buy the car. Sarun picked me up at my home to drive me to the dealership and helped me navigate through the purchase paperwork quickly as I was pressed for time. By the time I finished the paperwork, the car was prepped and ready. Sarun gave me a walk-through, showed me all the electronic settings and I drove off. DCH has since called me a couple of times to see if everything is OK with the car and whether I had any questions. In summary, if you want good pricing, professional service and a hassle-free buying experience, go to DCH Tustin.

raiorio

Jan 5, 2014

Everyone I had interraction with in the service dept was friendly,courteous, and efficient. Services rendered were done so in timely manner and with clear explanation.

sheeela

Jan 2, 2014

Staff was very friendly, and the process to get into my new car was extremely easy. Sam McIntyre was the best to work with, he went above and beyond to make sure I was satisfied with my new car. I will definitely come back here for my next car.

AcuraMDX2014Owner

Dec 31, 2013

Sam is friendly, knowledgeable and easy-going. Not once did we feel any pressure from him; in fact, Sam went the extra mile for us in more ways than one, and always with a smile on his face. We didn't know this until later, but Sam came in on his day off to complete the transaction. He stayed with us through the evening until the car was detailed and ready for us to take home. It is that personal touch and care from Sam that made our experience with DCH Tustin world class. Sam made our car buying experience pleasant and enjoyable. We felt in great hands with Sam.

jamesmartinez

Dec 27, 2013

I have been going to this dealer since we bought a 2003 Acura MDX and later on a 2006 Acura RL. I find their service personnel very professional, trustworthy and honest to deal with. Even though it is no longer convenient due to my workplace location, I still take it there because I know I will be satisfied with the work.

mafrecola

Dec 27, 2013

Most pleasant car purchase experience with Tom. Would definitely come back to purchase another vehicle here. Tom was very good and quoted me a very fair price for a 2014 MDX. He was not pushy like other salesman we've encountered.

HoaH.

Dec 19, 2013

Internet shopping for new Acura and DCH Tustin offers the lowest price of all at start. No haggle. Only the problem that DCH Tustin does not have the color I want. Sam McIntyre at DCH Tustin asked his GM to get the color for me in a week. Thank you Sam. The DCH Tustin team (Patrick Brizuela, Greg Phelps, Miguel) helped me to complete buying process in hours. This is not my first time buying car but my first time to meet honest people. I impressed. Overall, I recommend DCH Tustin Acura to other car buyer.

Smcdowell

Dec 19, 2013

Friendly and open staff. My service consultant, Richard Neilson, was particularly helpful and instantly connected my "driver 2" cell phone to blue tooth (which I wasn't able to do without messing up my wife's connection). Although the time it took to complete the service was longer than expected, Richard updated me to keep me in the loop. Having free water in the waiting area is a plus.Without question, if I were to purchase another Acura or get my mine serviced again, it would be from DCH Tustin Acura . . . I like the friendliness and the competitive price for routine maintenance -- they give me the confidence that the work will be done correctly at a reasonable price. (I am a 3-time Lexus guy prior to purchasing my 2012 Acura . . . I no longer take my Lexus to Lexus for service, because they gouge you with pricing and are not as reliable with service as I have experienced at DCH Tustin Acura.)

HoaH.

Dec 18, 2013

Internet Shopping for new Acura and DCH Tustin Acura offers the lowest price of all but don't have the color I want. Sam McIntyre asked his GM to get the color I want in a week. Sam called me when the car has arrived and the DCH Tustin Acura team (Patrick Brizuela, Greg Phelps, Miguel) kindly helped me through buying process in hours. This is not my first time to buy new car this way but this is my first time to deal with honest people at very early start. This impresses me. Thank you Sam. Overall, I like DCH Tustin Acura and the the way selling car team deal with customer. At this time, I'd recommend DCH Tustin Acura to car buyers. Please keep up the good work and hope to buy another Acura from DCH Tustin Acura next year(s).

khalidj2008

Dec 17, 2013

I have my MDX2008 serviced on12/13/13.great experience with Matt, it feel like he was waiting for me even though i reached earlier, he greeted me by calling my name.it really does matter.it feel s like he knows me personally.whole service was done before time.great experience.Thankyou for great service.

rjkr121

Dec 17, 2013

Great Service.Acura offered a carwash at the end of the maintenance service and car wash was not good at all. That's why I gave them this rating.

ericd83

Dec 9, 2013

Kyle Herron is incredible. He is extremely knowledgeable and helpful, but beyond that, he is kind, caring, trusting, diligent, honest, and pro-active. We recommend him to all our friends and family. He understands budgets and makes us feel comfortable, and that is key.

lientim

Dec 3, 2013

Salesman Patrick Brizuela was very helpful and friendly. I felt comfortable dealing with him. I highly recommend this dealership over other Acura dealership. My family loves our MDX.

AwesomeBlossom

Dec 2, 2013

Excellent customer service. Friendly service rep. Our vehicle had some unexpected issues come up while getting a routine oil service. The service rep. Called us and informed us of the areas that required attention. Luckily, the work that needed to be done was covered under the warranty. Work was completed before the expected time.

Ken Z.

Nov 22, 2013

It started with an internet inquiry. They sent an e-quote immediately, even though it was after business hours. The pricing was very straightforward and competitive. The next day Sam M. sent a follow-up email, ready to answer any of my questions or concerns and helped us make a definite decision to buy from DCH Tustin Acura. At the dealership, the team offered very professional services. Overall, this internet shopping experience completely changed our notion from previous car shopping experiences and was very impressive. We would recommend DCH Tustin Acura to any of our friends.

audreybudiarto

Nov 18, 2013

Kyle was great. He gave me a loaner vehicle so I don't have to wait around while my car was in serviced. Very informative and helpful!.

atifg101

Nov 15, 2013

Been with them since 2006 remarkable service very reasonable prices awesome people highly recommended I even take my Infinity to them for service and any fixes, my family cars are also taken care by DCH.

ascasuba

Nov 12, 2013

Needed to replace a battery that had failed but would have had to pay around $200 to tow the car to Tustin. They let me get the new battery (still under warranty - prorated) so I could get it put in at a local place. The starter had also failed and that has also been replaced. Both Matt and Eric were very flexible and accommodating.

untitleddocument

Nov 12, 2013

I came in to DCH for a routine maintenance during the weekend, yes the busiest time of the week, and with no appointment scheduled (foolish me). Richard accommodated me into the already booked schedule and even provided me a loaner car. I am very thankful for the great and friendly service. This dealership is awesome!

robsross

Oct 14, 2013

Being a single car family, it is imperative that our 2006 MDX is always in top working condition.During a short commute home last week, my battery light illuminated. Upon reviewing the owner's manual, I learned that it was probably the charging system (alternator). I called DCH and expressed my concerns about the car dying during my commute home with my wife and 5 year old son. They told me to bring it in right away and they could work on it first thing the next morning. I ended up having the car towed to ensure it would not break down on the way to DCH.Upon arrival, Kyle was great. He took car of me, pointed the AAA tow truck driver where to drop off the car, and got me out the door in about 10 minutes. The best part, was that he gave me a loaner car. I picked up the car the next day, as promised. I couldn't have had a better experience. Not that I am looking forward to the next time an issue with our car comes up, but be assured, I will be taking it to DCH.Thanks again Kyle! You were a live saver!

Cxue

Oct 10, 2013

It provided Great service. The waiting area has free bottle water and fruits. I received the notice right away when service was done. Love the free vacuum of the front carpet.

dniz

Oct 7, 2013

I always have a great experience with this dealership especially with their Service Manager Eric LiFoSjoe. He's very accommodating when I asked if he can set me up an appointment with a loaner because of some intermittent scraping and squeaking noiseon our MDX when driving. When I arrived in the dealership..He always greets me with his soft-spoken voice." How Are you?"I'd rather drive to DCH Tustin Acura to have MDX service than going to Santa Monica Acura (1 mile from my place)The MDX was with them for days. It's kind of frustrating because they were not able to replicate the noise issues. I went DCH TUSTIN ACURA few days later so that I can drove the MDX with the technician Raymond (a very friendly Asian Guy) but we were also not able to replicate the issue. I also asked about my OEM battery because it's already 5 years old. I asked for the price for the battery. DCH Tustin Acura OEM battery price is less than $50 compared to the price of Acura of Santa Monica. They checked the battery free of charge and Eric told me that my battery was fine and it passed the battery test. He told me no need to buy a new battery.This is one thing I liked with DCH Tustin Acura Service Department. their Service Manager Eric Lifosjoe, is very honest...he won't sell or insist any services that I don't need.So, I decided to drove the MDX back home...Tadaaa! i was able to replicate the noises while driving home.:( I called Eric..I informed him that I was able to replicate the noises and told him I'll just bring it back next time. He said just call him anytime. Thank you very much Eric!

emshep4018

Oct 6, 2013

Wonderful experience! Fantastic customer service and guidance through the whole process of receiving my vehicle! Very helpful and would recommend that any of my family or friends go to DCH Tustin Acura. Thank you!

Dedith

Oct 3, 2013

)mar was very hhelpfull.land knowable,extremely patience as was Steve Han I had went to another dealer to buy a Honda but they were not patience with me ,some time i don't understand some english words and i could tell they were getting mad to me so i left.I love TUSTIN ACURA . I will bring all my friends and car to you.

bridgecamp

Sep 25, 2013

Last Friday my car advised me it was time for an oil change. Of course this was one day prior to my husband being gone fishing for one week. So I checked my week's schedule and found it to be rather tight especially since we usually work in concert ferrying cars back and forth for repairs. As luck would have it Monday was chock full until 4:00. Tustin Acura said they could perform the necessary service if I got there by 4:30. I arrived on time, was greeted very warmly, the paperwork was handled quickly and efficiently, and the car was whisked away. I think I only sat in the waiting area for an hour and 10 minutes. Once again I was greeted very politely to let me know all was taken care of on the car. He ran through the check list of accomplished tasks and I was on my way in a clean car with clean oil. Thanks Tustin Acura.

ElementShopper

Sep 24, 2013

I was just shopping around and Kameron helped me with the car I was looking for. He did everything he could to get a deal that worked for both me and the dealership. Based on the experience I would shop there again in the future and refer friends there as well.

John Paul

Sep 19, 2013

Bought a 2013 mdx. What a horrible experience from the sales all the way to their service department. Thank God for attorneys. I'm suing Acura. Horrible vehicle and dealership. I will never buy acura and specially never with this dealership.

lrivp234

Sep 19, 2013

I would start out by echoing most of the comments that are already posted. They very much mirror the experience that I have had for the last 12+ years since purchasing my first Acura MDX. The staff has been simply exceptional in all regards. They are competent and friendly and go out of their way to see that you are well taken care of. They simply set the standard for excellent service in all regards. I have never been disappointed in any of my experiences with Tustin Acura. I only wish that my other retail service experiences were of the quality and caliber of Tustin Acura.

jord69

Sep 13, 2013

Everything was good, even the price for a quality car surprised me. I just stopped in the dealership to check on prices and I found the car to suit both my taste and pocketbook. I left with a 2013 TL

ladavis

Sep 13, 2013

DCH Tustin Acura is the only place that I have had my 2005 RL serviced since I purchased it. They also straightened out an issue with my wife's RL that another dealer had fumbled pretty badly. I can schedule service appointments either online or by phone. There is wireless and a nice waiting room so I can work if I need to wait with the car. George Rodriguez is now back and I am pleased. He always takes the extra step and lets me know what and why work is performed, results of any scheduled inspections and also makes sure that any safety recalls are performed. In general, the feeling I get in dealing with George is that he genuinely cares about me as a customer and that my car will be well cared for.

Doug in Tustin

Sep 11, 2013

We purchased a 2014 RDX from Tustin Acura and were wowed by the sales rep and the whole team. Best we've ever experienced in 30 years of car buying. The salesman was knowledgable, respectful, honest, not pushy, and extraordinarily helpful and patient. We needed to bring our daughter in to see the car since she would be driving it but she wasn't available until noon Sunday. They offered to put the car on hold and did so. Then they volunatarily came up with a discount arrangement that made the price even lower than we expected. We were prepared to pay more. The finance gentleman was friendly and helpful. The whole experience was first rate. We'll probably be buying another Acura and want to use the same salesman and Tutin Acura.

MGonzo1144

Sep 10, 2013

I came to DCH Tustin inquiring about TLs and TSX cars and I walke away with buying the perfect model for my needs, 2011 TSX. I was very please with my Salesman's attentiveness and willing to show me the model that I was searching for....all concern for Salesman to finacial agaent were great. Yes, I would and will most definitely recommend any of family members and friends to vist DCH first when searching for a new or used car. Thank you for the fantastic service!!! :)

Mavy

Aug 30, 2013

I am glad I bought my tsx here I know that each time I come in for service they will take care of me and give me the best experience.

sloanantony

Aug 28, 2013

I took my 2007 Acura TL to Tustin Acura because of a battery problem I had been having for a couple of years. If I let the car sit for more than a couple of days, the battery would die. I had already replaced a faulty hands-free module a few months previously--but I was still having the same battery problem. Tustin Acura's diagnostic test revealed an intermittent problem that seemed to be related to the radio--which was going to cost $600 to fix. I had a conversation with Eric LiFoSjoe, the service manager, telling him I was reluctant to pay for the radio repair unless he could guarantee that it would fix the problem. He patiently explained that he couldn't really guarantee that--but he asked if he could keep the car a couple more days so they could investigate more thoroughly. I already had one of their loaner cars--so it wasn't a huge inconvenience--so I said fine. To cut a long story short, they did more investigation and determined that the problem was actually still the hands-free module--so they replaced it, free of charge. During this entire week-long process, Eric called me every day, keeping me in the loop. And while they had the car, I asked them to check the front brakes because I'd been having a bit of judder when braking at high speeds. They adjusted the brakes--did not try to talk me into buying new brakes--and didn't even charge me. In short, they were diligent, honest, friendly and competent throughout the process--and their primary motivation seemed to be making sure my care was safe to drive--and making sure I was inconvenienced as little as possible. That level of service is rare anywhere these days--but especially at a car dealer.

am66254

Aug 26, 2013

I worked with Tony and Miguel. Miguel was so helpful and made it easier for us to choose the car. without him i would not have bought the car. thank you Miguel. tony was also very helpful with showing us the car and all the options that came with it.

towfeless

Aug 26, 2013

I always be happy with the service. Always call Kyle before I come and he always take care of us and if the care will take long time he gets me a loner.

tiffanykuuipo

Aug 21, 2013

Always go here when I need service on my MDX. I've always thought it was a bit pricey for the service I received so I shopped around and realized that their prices are right on par with its competitors. I always have a great experience here with the service reps. They are always friendly, sincere and honest. And I never have issues with my car when it's returned.

cespinoza

Aug 15, 2013

GREAT SERVICE I would reccomend this dealer to everyone. Thanks Matt :) I love my Acura and the service I receive with it. I will be an Acura owner for life.

Dolphin19

Aug 4, 2013

The experience was fast and very customer friendly!! Being in the customer service field over 30 years you appreciate great service when it is given to you!! I highly reccomend DCH for your car service neeeds!

Peter L.

Aug 1, 2013

Sean is a great guy. The transaction was quick and he explained everything very clearly.

drpeppernick

Aug 1, 2013

For a minor service plus air and cabin filter, Tustin Acura took only about one and half hours (even with car wash). For someone with a busy schedule, that's something I'd really appreciate.

Cfinazzo

Jul 27, 2013

I came in with a short list of issues including an unexplained bang I was experiencing during sharp turns, a sticky gas pedal and a clogged windshield washer. I got a front brake job that was due at a reasonable price and the mechanics figured out what the bang was (bent muffler) as well as a nuisance sticky gas petal (dirty throttle module). They gave me some advice on how to deal with the muffler (had a muffler shop heat it up and bend it back in place - only cost me 20 bucks) and fixed the sticky gas pedal and windshield washer for a nominal fee. On the way out Matt noticed the lid on my center compartment was lose and fixed it for me as we'll. Excellent customer service!

HarshaReddy

Jul 23, 2013

Richard greeted me as soon as I came in. Paper work was done right away. He was very polite, Promptly called me to update the status of my car. Everything went very well. No hard sell for unnecessary repairs.

lordog

Jul 23, 2013

I went to the dealership for a lease as my honda accord was at end of lease. I was referred to Alex Chung who was most helpful and accomodating to me to try to reach my goals for a lease and payments. Went to the dealership and met with him and Omar Abdul and also Miguel Jimenez who were amazing and so helpful, friendly and very knowledgeable about the deals and cars. I worked with Miguel and he was able to get me the deal I wanted so am very thankful to him and Alex for making that happen. Omar was great as well and showed me all about the features of the car and everything that goes with it. Greg was great as well. I must say that everyone I came in contact with was awesome and I will be a future customer and will send anyone I know to them in the future.

acuraGL99

Jul 17, 2013

Matthew Storm is the man to ask, he provides excellent service with my Acura MDS, he is very friendly. His quality of work is also excellent. I highly recommend "DCH Tustin Acura".

The Flying Architect

Jul 15, 2013

The difference between a classy and cheap auto dealer is that a classy one does not need to force the sale down your throat. The Acura experience was high class. Easiest car transaction I've ever had.

Stylish1

Jul 15, 2013

Great, great, great customer service from Sean Lee. He went above and beyond with my car buying experience. Will definitely use this dealership again and will refer others.

ChristaSon

Jul 11, 2013

We give this dealership a 5 as we felt that this dealership was truly service-oriented. We were very impressed by the professionalism and friendliness of our sales/service rep Wolos (as I commented on other reviews, the man helped install our carseat at 10pm!). We were very satisfied by Alex who gave us a unbeatable price and finance rate that matched our ridiculously low rate that we received elsewhere. Steve worked was very professional with his financing (he made things seem easy). We liked the speediness, competence, and professionalism of this dealership. Nobody made it feel like they were trying to coax us into getting something we didn't need; nobody pressured us; I felt they were there to help us maximize the best purchase. My husband and I as we drove our MDX back home, discussed what an amazing day it was and it really was because of this dealership. Thank you for your service. We will come again should we decide to get another Acura.

ericd83

Jul 3, 2013

Kyle Herron is an exceptional service provider. He is kind, courteous, professional, genuine, and makes every visit to DCH Tustin Acura a pleasure! DCH Tustin Acura also provides a great waiting area that customers can use while waiting for their car to be serviced. The staff offers you water, fruit, and a chocolate bar. They also provide fast, free internet so definitely utilize this feature and bring along your laptop to every visit.

tp892k

Jul 2, 2013

It was a pleasurable experience and I would recommend others to this dealership without a doubt. Each of the staff members are so personable and they made this purchase a memorable car buying experience! If you want a luxury car at an affordable price with beautiful interior and nice technology, I would definitely suggest going to DCH Acura.

dniz

Jun 26, 2013

my family bought a 2008 ACURA MDX last 2008 at this dealership (DCH TUSTIN ACURA). We drove more than 50 miles one way every Maintenance schedule. We prefer to bring our MDX to DCH TUSTIN ACURA because of their Excellent Service. Even if Santa Monica Acura is very very close to our place. My previous Service Advisor no longer works in this dealership.So, I made an appointment directly with Their Service Manager. last June 19 through email. It's my first time to meet the Service Manager Eric LiFoSjoe who went above and beyond the call of duty when we brought our MDX for Schedule Maintenance and some warranty service. He really helped me out and was awesome to work with. He answers my phone calls...answers my emails....return my calls...answers my questions... give me updates. He is friendly and easy to talk to... We got a 2012 ACURA TSX as a loaner and my wife likes it! My wife also likes the 2014 BLACK ACURA MDX when she saw it on the dealership display lot! I've been to different dealerships but never experience this kind of Excellent Service. Thank you very much Eric!!!

Acura4me2c

Jun 23, 2013

I am very satisfied for the service of my Acura TL . Kudos to Kyle Heron and I recommend to ask for Kyle when they need service for their cars.

HENRYVU

Jun 23, 2013

I got the serious problems with my Acura 2007 TL - S TYPE transmission on Monday June 10th 2013 .On Tuesday June 11th , I brought mycar to Tustin Acura ; and Mr. Kyle Herron the Service Consultant was there greeting me . After receiving the car, test driving with the technician,and having the initial inspections , Kyle discussed with me what the problems were. He discussed about the cost of fixing transmission and help ; this really surprised me ! I had having services on South Coast Acura on many minor things , but left with unsatisfaction due to unnecessary repairs and the expenses were up to my nose ! If this time I brought my car to SCA for transmission fixing , the cost would be up to the sky ; I guessed the cost to fix tranmission at SCA would be at least 4 K ! At Tustin Acura Kyle suggested the price for roughly 1250 .00 for fixing the transmission plus preventive maintenance on parts related to transmission and engine including wheel alignment ! Due to the complexity of the repair , I got to leave my TL at Tustin Acura for more than a week ; I got a nice loaner car TSX with simple paperwork to drive instead of renting a car from dealer . Every few days Kyle contacted me and discussed about the progress ;on Friday June 21st 2013 I got my TL back just right on the nice weekend ride ! Needless to say I'm as happy as a clam ! I would like to recommend Tustin Acura Service especially with the Service Consultant Mr. Kyle Herron and the technicians there in term of quality , friendliness, cost , etc... I really appreciate this service from Tustin Acura .

007theone

Jun 19, 2013

I purchased a preowned/precertisfied 2009 Acura TSX, lessthan a year old w/5,600 miles. I also purchased the 7yr/100,000mile bumper2bumper extended warranty. I'm Very Satisfied, theyhave Excellent Survice!!!

parrdon

Jun 15, 2013

I have taken my car to DCH Tustin Acura since it was new. For routine servce, I wait in the customer waiting area until the sevice is done. One two occasions when the work was to take longer than I could reasonably wait for it, the dealer offered to loan me a car for the day. This was appreciated but not expected. Other serve departments had used in the past only offered to call for me to arrange a rental car.Work has always been completed accurately with my car washed and ready often ealier than originall promised. The service managers are always careful to fully explain the work that is to done and the expected cost. I have never been surprised to find the final amount higher than expected. The staff is friendly, the facilities clean and inviting. There is free coffee, a comfortable waiting area with WIFI if I need it. I find DCH Tusting Accura service so professional, that I can't inagine taking my car for service any where else.

Sam120961

Jun 13, 2013

A dealer with a cheaper and reliable services. I always drive 20 mins to get my car done. There is a dealer where I live but I drive to DCH Tustin Acura for my cars' need.

lewdealer

May 21, 2013

Kyle Herron was my Service Advisor at my recent visit. Kyle is my reason for switching from Weir Canyon Acura to DHS Tustin Acura. I had called Wier Canyon Acura for 3 days straight(!!) just to inquire on a few things regarding my Acura. I was on hold forever each and every time I called their service department. I even timed one of my calls, and ended up hanging up after 7 minutes on hold. I immediately called DHS Tustin Acura. Kyle answered my service call and from the get go was pleasant and informative. I made my appointment with him and took my Acura MDX in. He is very knowledgeable, patient, thorough. I was very impressed with his knowledge and efforts. I have only gone to DHS twice for servicing. I will now ONLY go to DHS for all of my servicing needs (and ,most likely for my next Acura). This is due to the impeccable service provided by Kyle Herron. He is the type of Service Advisor one hopes to deal with when taking their car in...or just calling for answers to questions regarding their Acura. Kudos to Kyle.

Tedherzog

May 21, 2013

Their service department personnel are super friendly and they do a good job trying to keep costs down for you too. Their service is excellent, of course, too!

dauschr

May 20, 2013

All work done well. Full Detail job was exceptional; car looks showroom new. Service advisor worked to reduce cost where possible. All personnel communicated well. Scheduling was as promised.

wAK763

May 16, 2013

This is the best dealership for sales and service I have ever experienced. The staff is always attentive to the customers needs. My vehicle is taken in at my appointment time, and returned to me ahead of schedule. They make the service or purchase experience wonderful.

rad6346

May 9, 2013

I purchased and have had my 2005 Acura serviced at this dealership. The personnel are always courteous and helpful and the service is always done on time and within estimate. I would recommend this dealer if you are looking for a new, or certified pre-owned Acura.

AlisonMPF

May 3, 2013

Matt and Kyle and Freddy are always so very helpful and friendly. I have been taking my MDX to DCH Tustin Acura for service for over 8 years. I have come to trust them to take care of my car. They are always fair and honest and helpful. The experience has been so good that I am considering buying another Acura because of their service department.

YHOMAN

May 1, 2013

I have been taking my Acuras to DCH Tustin Acura since 1987, the year I bought my first Acura. They have earned their 5-star reputation and my trust. I have never felt like I was being rail-roaded into a particular service or repair. I have found it to be just the opposite. The service advisors are knowledgeable, helpful and conservative in their approach to service and repair issues. I won't take my car anywhere else.

reaster

Apr 25, 2013

DCH Tustin Acura has friendly people in sales, service and the parts departments. The price for the service and the time for the service was consistent with what was quoted and the service appears to be good. Matt in service and Sam in parts did an excellent job.

JMERIK1

Apr 9, 2013

IN ALL MY YEARS OF OWNING CARS, GOING BACK TO A DEALERSHIP FOR SERVICE WAS A CHORE AND I HATED IT. NOT WITH DCH TUSTIN ACURA AND ESPECIALLY MATT STORM. NOW I LOVE TO BRING MY CAR IN FOR SERVICE. SUCH A FRIENDLY ENVIRONMENT AND A GREAT WORK STATION IF YOU HAVE A LAP TOP OR IPAD. ALWAYS HONEST AND UP FRONT WHICH IS WHAT I APPRECIATE THE MOST. I WILL ALWAYS BRING MY CAR BACK TO THEM FOR ANY SERVICE IT NEEDS.

Bobbie02

Apr 8, 2013

DCH Tustin Acura is truly a great dealership. If your are considering purchasing an Acura (and you should; it is a quality brand), you will not go wrong to purchase and have your vehicle serviced at the dealership. The service department is excellent! Matt Storm and Kyle Herron are extremely helpful. Matt's knowledge of the brand is extensive and that makes for good, comprehensive care of my vehicle. Robert, the mechanic, takes special care and does detailed work, always identifying any areas of concern. With over 202,000 miles on my MDX, I look forward to my 300,000 mile mark ... and I am confident that with the partnership of DCH Tustin Acura Service department I will make it with ease.Bobbie T.

elgarcia3

Apr 5, 2013

As always, I trust DCH Tustin for the service of my Acura. Kyle is always very helpful and great at letting me know what service was done to my car. I highly recommend DCH Tustin.

mioko

Apr 2, 2013

I WAS REFERRED TO STEVE BY A FORMER EMPLOYEE, WHO WORKS FOR HONDA NOW. I WAS LOOKING FOR A SPECIAL COLOR IN THE TSX THAT I SAW AT ANOTHER DEALER. STEVE STATED THE 2013 WAS NOT AVA. YET, BUT OFFERED A 2012 THAT WAS USED AS A SERVICE CAR. TONY SHOWED ME THE CAR AND I LIKED THE COLOR, ALTHO IT HAD 9,000+ MILES, I AM NOT SURE THE PRICE THAT WAS OFFERED WAS ABSOLUTELY FAIR. THE GUARANTEE AND SERVICE THAT WAS OFFERED WAS GREAT. WHEN I CAME TO PICK UP THE CAR TONY SHOWED ME HOW TO WORK EVERYTHING,BUT I DON'T REMEMBER EVERYTHING. I REFER TO THE BOOKLET. HE WAS VERY NICE AND PATIENT. WENERVER I DROP BY, STEVE COMES RIGHT OUT TO HELP ME. MY SON HAS AN ACURA, THAT BELONGED TO MY COUSIN. I WILL TELL HIM TO BRING HIS CAR IN FOR SERVICE AS HE WORKS NEARBY. THANK YOU VERY MUCH. MIOKO OKUDA

JeannetteRamirez

Apr 1, 2013

Once again Kyle went above and beyond. Even under the not so pleasant visits, he makes it enjoyable. Thank you once again! See you soon.

digfun88

Mar 25, 2013

Brought in my car for scheduled maintenance. The service rep was professional, fixed my door rubber seals, and delivered the car 30 min before promised time. Another outstanding service experience from Tustin Acura! Glad to be one of their customers for the past 10 years.

crewmates

Mar 20, 2013

We have been taking our 12 year old Acura to this dealer for the past 10 years. Initially, we brought the car to them because of convience as we lived in Tustin but now we live 15 miles away in Mission Viejo. Over the years we have developed a trust in this dealer. They don't try to push you into work that is not needed and when a problem or recommended service item is discovered, they give an assessment of the urgency of having the repair or service done allowing the customer to make a more informed decision as to when to schedule the repair or service. DCH Tustin Acura is a company of integrity; something, it seems, you don't find too often these days.

Rideonron

Mar 14, 2013

The service department is there for just that; complete service. The Techs are friendly and never try to sell anything. Also, they help eachother so the customer does not have to wait for an answer to a questions. The waiting room is inviting, comfortable and a quiet place to get work done. The car gets done when your told it will be done. Everyone involved in the process makes it as pleasant as they can. There is great communication between the service department and the customer, so there are no surprises. Also, there is great follow up after the car is returned to the customer if you have any questions even th e next day. Youwhoel serice history is quickly available on their data base. All in all it makes taking your car in and waiting to get your car back serviced and washed an efficient, professional and rewarding morning.

branden34

Mar 13, 2013

Omar was excellent. Gregg the finance manager was fantastic as well . over all I'm going to recommend this dealer to everyone. The experience was fantastic and will be coming back : ).

jazzernan

Mar 11, 2013

I have come to expect the same service every time I visit DCH - Tustin for routine maintenance of my Acura. That same service is what keeps me returning, as I bought my car at another dealership. The service that I refer to is always professional and interested in my concerns about my vehicle. Your employees have a way of making me feel special for the short time that I am in your facility. Kyle Herron lives and offered me that same type of attention on my recent visit. No one looks forward to spending money on their car, maintenance or otherwise, but somehow your dealership makes it a good experience. I also love the car wash and chocolate bar. Keep up the excellent customer service and if I decide to buy another Acura, I would definitely choose you.Until next time,Nancy IngramA Very Satisfied Customer

kkjoyful

Mar 5, 2013

I came to DCH Tustin Acura in 2005, right after purchasing my Acura TL, and have always had an excellent experience there. George Rodrigues and Kyle Herron take good care of me, and I feel like 'family' when I come in for my appointments. Knowing I am retired and on a budget, they try to find the best price for whatever service is necessary. George warned me a year in advance to start putting money aside for my timing belt to be replaced after 100,000 miles, which was very helpful. When something goes wrong with my car (which I love, by the way), I can always drop by for assistance. Because I have no way home, if my wait is going to be too long they provide me with a loaner car. I cannot say enough about the service department, and highly recommend it. I would never take my car anywhere else.

egbok13

Mar 4, 2013

I always receive excellent service at DCH Tustin Acura. I bought my 2006 Acura TL at DCH Tustin Acura and have always had it serviced there. My most recent service was for a possible bad battery. They checked the battery and if there was an excessive load, but everything checked out A-OK. They even washed my TL without me requesting a free wash. I highly recommend this dealership.

BPLE

Feb 21, 2013

I visited the dealer because of my MDX's recall. The advisor is very friendly and helpful. He suggested more services for safety driving after free performance of inspection checklist. However, he did not pressure me to do any of those services even the rear break of my vehicle is required immediate attention. The dealership also provided the exterior courtesy car wash and vacuum the front carpet.

jimisbell

Feb 19, 2013

I took my car in because of a recall. The dealership never pressured me to do any other service; however, they did wash my car and perform a checklist to ensure the safety of my vehicle.

got007

Feb 18, 2013

I have purchased at least 4 Acura's from this dealership. They are very interested in making the customer feel important and care for when they come in for any reason. It's not just about making a sale. The service staff are very friendly and up to date with the new Acura technology.I recoomend them to all my friends to purchase their vehicles there and to have their cars serviced there.

Faith012

Feb 12, 2013

Sean Lee was a pleasure to work with. Buying a car can be a stressful ordeal at some dealerships, but Sean Lee made it smooth and painless. Easy to talk to and very friendly. Explained every part of the contract thoroughly. Showed me how to operate all of the cars features, and set up the Bluetooth. We were in and out quickly, and couldn't be happier. Thank you Sean Lee and DCH Tustin Acura!!

oldwestnut

Jan 28, 2013

Service advisor Matt Storm took care of a minor problem with my 99 Acura CL. Professional and friendly. And no charge for correcting the problem either. Great service previously with servisor advisor Kyle Herron. I remember good service which is why I continually go back there. If I do decide to purchase an Acura in the future, I know exactly where to go!! Thanks again and keep up the great work.

KevinKim

Dec 22, 2012

This dealership truly cares for the customer and strives to provide service that meet the customers' needs so that they are a customer for life. I will be buying my next car here because of the service. Miguel made sure I was satisfied with my used car purchase by agreeing to fix almost all of the cosmetic issues I brought up. They fixed them all and even gave me some extras. Very satisfied with my car purchase here. Richard Neilson of the service department was very helpful in getting my car fixed and getting me a loaner car. I highly recommend this dealer to anyone looking for an Acura. I will not look anywhere else for an Acura.

emailab

Dec 7, 2012

If you want a good deal at an Acura dealer in SoCal you have to contact Steve Shirk. Before I dealt with him I had been dealing with about 10 other dealers. All the other dealers were basically telling me the deal I wanted was ridiculous and impossible. Steve accepted my deal and that was it, car buying life changed. My deal wasn't impossible and I realized how strongly most dealers work at getting you to think there are these cut and dried "invoice prices" with no negotiating possible. If you want a great deal, go for it. You may never know if you are getting a great deal unless you talk to Steve. He's easy to deal with and very straightforward. Very highly recommended!

pastorbiker

Dec 7, 2012

Matt Storm took a personal interest in getting the servicing done right. He was friendly, efficient, and very helpful. I appreciated them making a loaner car available--so much better than trying to leave the car off and figure out how to get to work.

mqpark

Dec 4, 2012

I went for a quick 15000 mile checkup. The service has been very quick and easy. I was given thorough report on the health of the MDX that was serviced.

Nick Le

Dec 3, 2012

I made an appointment for a warranty repair and they said as long as I show up on certain time they can have it done. After waiting for almost four hours I asked my service adviser (he saw me checking on the car but never updated me on the status of the repair) and he gave me two options: I could have a rental or just take my car (never been worked on) and come back on different days. I understand they were busy that day(Saturday) but he could at least tell me something while I sat in the waiting room for four hours. Here' the kicker: the same service adviser made me wait five hours before on a different occasion without telling me no work was done on my car and no apology was offered. I guess it's just my luck but if I come back to that dealer I would definitely avoid that guy.

Happy Buyer

Aug 31, 2012

Bought a used Certified Pre-Owened 2011 RDX from this dealership. It's a great car and I got it at a fair price. And, they replaced the windshield free of charge a few days after I bought it when I noticed it was heavily pitted. I feel like they really care about their customer even after the sale.

Acura Lover

Aug 18, 2012

This dealership knows how to take care of their customers. You can get an appointment any time you want (even the same day) and they always keep you informed of anything your car needs without "pushing" you to do unnecessary work. The staff and the technicians are all very professional and friendly. I wouldn't take my car anywhere else. PS: They will also work on Honda's.

Robert

Apr 21, 2012

I was pleased with this dealer. They provided a reasonable offer and were well organized in completing the transaction smoothly. I would go back to them in the future, and recommend them is you are shopping for an Acura. Above average.

victor k

Apr 17, 2012

The folks at Tustin Acura are great. Go there to get your car serviced or to look at a new or used car. You will be treated like you want to be treated.

Acura Fan

Mar 27, 2012

I can't believe I am able to write this, but we had a great used car buying experience at DCH Tustin Acura. Our sales person, Wolos was very informative and helpful and the finance gal, Kathy Lee was awesome to deal with and answered all of my questions and then called me the next day to answer more. I can't say enough great things about this dealership and the professionalism of every person in the process. Will definitely look here first for our next car!

New Acura Convert

Mar 19, 2012

We purchased a new Acura MDX from this dealership. We were extremely pleased with the experience and the price. There was no high press and the process went very quickly.

Mudgekiwis

Mar 17, 2012

Tustin Acura, in my mind, embodies all that is good in a dealership. When taking a car in for repair, the service representatives are courteous, quick and very prompt with a diagnosis. I have also found that their pricing for repairs is very competetive with other repair shops in the area. When purchasing a new or used vehicle (we have done both), the sales representatives are very well informed on all aspects of their products. From the test drive to the contract signing, the staff is like a well oiled machine. Everything they do makes a customer feel valued and welcome. A true three sigma experience.

newport1

Mar 13, 2012

DCH Acura never fails to exceed our customer service expectations. Their service department is absolutely excellent- Kyle explains service required in detail; major league integrity, honesty; you feel like a valued customer. We purchased our Acura RL primarily because of the service. It is also (obviously) a great car. Thank you Acura. Keith and Amy

MelissaS

Jan 30, 2012

I would just like to say this is by far the best dealership I have ever worked with. This is my 4th lease and was the easiest process to get in a new car! Great employees and great customer service! Normally there is a lot of going back and forth before you get what you want, if you ever do, but this time is straight forward and we walked out with exactly what we wanted and exactly what the Business Manager told us he could get us into 5 minutes after walking in the door! Tustin Acura is #1!

huydvu

Jan 17, 2012

When my CD changer was jammed in my 2008 MDX, I brought it in to Tustin Acura expecting a fairly expensive repair since it's no longer under warranty. I was not too happy since the car only had 23,000 miles on it. Freddy told me he will discuss the issue with the service manager and get back to me. Within a few days he called back and said a new unit would be ordered to replace the defective one at no charge.This is really outstanding customer service and I will recommend Tustin Acura to all others. Special thanks to Freddy also for the excellent service he providesHuy

kurata1

Dec 21, 2011

My battery went dead and the audio system was disabled so I called Tustin Acura. I was told how to do it but I couldn't do it so I called the second time. I explained that I was a Senior Citizen and therefore he had to be patient with me. Well, he could not explain it to me so he referred Kyle to me. He was so patient and explained it to me and got my radio to work. What service. Many times employers get so inpatient with Senior Citizens. Well, not Tustin Acura. I have always gone to Tustin Acura because of their great service but this time I could not go to Tustin Acura because the battery was dead in my garage, otherwise I would have gone to Tustin Acura.

tamaramcnulty

Dec 21, 2011

Kyle Herron is the reason we continue to bring our cars to this dealership for everything. Even though it may be less expensive to have work done elsewhere, Kyle has our trust. Over the years, Kyle has continually exhibited the highest standard of professionalism and service that rises above the bar. His attention to detail and his unquestionable trustworthiness make him a huge asset to this dealership. We have worked with him over the years and know that if Kyle is taking care of us and overseeing the work on the car, we won't have any worries.

Lushuslucia

Nov 14, 2011

I am a return customer. This is not the closest Acura dealer to my home but it is the only Acura dealer that I will buy from or get service from (if ever needed). Every employee is well dressed & professional with every encounter with their customers. If they smoke you would never know it...no smell of cigarettes on their clothes & not visibly smoking in front of the customers. Every question/request was treated with respect & in a swift manner. We were never ignored & we were given a step by step process & time frame as to how long things would take. We finalized the "deal" over the phone before coming to the dealer to sign papers & Alex was true to his word without any hidden fees. Every one smiled & greeted us even as they passed by our table. If the world was as friendly & respectful as DCH Tustin Acura it would be Heaven on Earth!!!

Katharina

Oct 24, 2011

The entire staff at DCH are exceptionally customer oriented. They went out of their way to ensure that they gave me above and beyond attention, they put together a deal I couldn't refuse and they spent time showing me everything I needed to know about my new car. This is the fourth car I have purchased from DCH and I wouldn't consider going anyplace else. From the Sales Manager to the Service Staff, they go above and beyond.

mark prazak

Oct 12, 2011

These guys are a great example of friendly, efficient, accommodating, and competitively priced. They really take excellent care of their customers and their cars. Eric and his team have done excellent work on my car in the past but recently I had a urgent problem that needed immediate fixing and they went out of their way to help. I called late on a Friday with a problem - they had me in early the next morning and my car fixed and washed in time for me to make a 2:00 wedding in Pasadena that same day. Couldn't have done it without the help of George Rodriguez - he also helped me make some difficult choices on fixing my car and replacing some things that in hind-site turned out to be a great choice. Thanks Tustin Honda for fielding such a great team.

hulachaser

Oct 6, 2011

I have been taking my RSX there for years and the guys always keep it running. They are friendly and treat me with respect. It never takes very long to process me when I am dropping my car off, or picking it up. Plus, I love the chocolate bar they give me every time!

lcapel

Aug 16, 2011

I just bought a 2011 MDX from Tustin Acura and they were outstanding. I sent an email to inquire about price and options. They returned my email almost immediately and they had the best price by almost $400. The vehicle I wanted was not easy to find with the color and options combination, so they tracked one down and made arrangements to have it delivered. Of the 10 cars i have bought from dealerships in my lifetime, this had to be the easiest and friendliest experience I have ever had. From Ken Ngyuen in Sales to Steve Hahn in the Finance department and George Rodriguez in the Serivce Department (I had some extra options added after the purchase). I was recommended to Tustin Acura by a friend because of their great service. I will be following suit and send anyone I know that wants an Acura to DCH Tustin Acura.Great Dealer!!!

sha reid

Aug 3, 2011

I gave this rating because after buying a half dozen cars in my life and 2 from this dealership, this was by far the best overall car buying transaction I have ever experience in terms of a great product, deal and relaxed environment where all questions were answered (and there were a lot) and I felt terrific at the end of the day.

david whiting

Jun 8, 2011

Friendly, fare, good deal, helpful. No hassle. My son was purchasing a care and he left with a good feeling and that's what it's all about.

AmeliaSmith

May 31, 2011

I was directed to DCH Tustin Acura through the AAA site. I had prepared extensively before going into the dealership. Once we stepped into DCH Tustin Acura, all employees were extremely courteous and helpful. Kenny, our sales person, was informative and answered any and all questions with patience! We purchased a CPO 2008 Acura MDX. Kenny, again, was patient helping set up our personal preferences and blue tooth connections! This was a wonderful dealership. We highly recommend DCH Tustin Acura for those who "HATE" to go car shopping! P.S... And, their financing was better than our credit union's! The Smiths from Dana Point.

jangmi85

Feb 25, 2011

The whole sales process was stress free. My sales rep was very thorough, patience and friendly through the signing process and explained about the car very well. I never had a better experience like I did at the DCH Tustin Acura. Absolutely the greatest.

PLOREY

Jan 16, 2011

I WAS SENT TO THIS AUTO DEALERSHIP BY AAA. I CAN TELL YOU THAT THE MINUTE I STEPED INTO THE DOOR EVERY ONE WAS VERY FRIENDLY AND HELPFUL. THERE WAS NEVER ANY PRESSURE. ALL QUESTIONS WERE ANSWERED COMPLETELY. I WAS GIVEN A TEST DRIVE AND AGAIN ALL QUESTIONS ABOUT THE AUTO WERE ANSWERED TO MY SATISFACTION. I AM VERY HAPPY WITH MY 2011 ACURA RDX AND WOULD HIGHT RECOMMEND DCH TUSTIN AUTO TO ANY OF MY FRIENDS.PAT & JEAN LOREY

swandj

Nov 5, 2010

The salesman Wolos Safi and his Sales Manager treated my very respectfully. I was unable to complete the initial deal quickly enough but both these representatives honored the original deal and actually provided a better vehicle in terms of mileage and color. Never have I been treated more curteously and professionally in a car buying experience in my 30+ years of auto purchases. Still pinch myself to make sure it really occurred. Steve Hahn helped in closing the loan transaction and was unusually knowledgeable and flexible in structuring the loan to my terms. Steve made the lending transaction unusually comfortable. Very positive experience.

mwagschal

Nov 4, 2010

Steve was a great salesperson. the combination of his knowledge of the car as well as financing streamlined the process. He was responsive and knowledgable about the car as well as lease vs buying. He gave me the best deal he could, comfortably let me leave without pressure and was courteous upon my return. great experience.

laura hughes

Aug 13, 2010

We are very pleased with the service and products we received from this Acura dealer. the staff was professional and knowledgeable. They were able to match us with a vehicle that was right for us and worked with us on price and financing We love their cappuccino machine too!

FJMoraJr

Jul 29, 2010

After working with several different salespeople via phone and e-mail, Kalolo at Tustin Acura was the only one who really took the time, and had the patience and integrity that I was looking for. I am not an easy customer, as I ask a lot of questions and want very detailed information before I make my decisions, and Kalolo was very helpful in getting any information I asked of him back to me quickly while being very upfront and transparent throughout the entire purchasing process. We were originally deciding between an Acura TSX, Lexus IS 250, or BMW 328i, and the TSX was by far the best value, as it is much roomier and came equipped with all the options that we wanted.I would highly recommend Tustin Acura, and more specifically Kalolo Toafa, for anyone shopping for a luxury car!

adrritter

Jul 9, 2010

Wi went in with my mom and as two woman we felt completely at ease. There was no pressure. Everyone we came in contact with was extremely friendly. It was a very pleasant experience. I would definitely recommend this dealership to family and friends and would return myself.

nbvc

Jul 6, 2010

The salesman called me on Thursday night and said that they were interested in accepting my offer. I said great, i can be down there just a little after 9pm. He sad that was too late and we could do it the following day. Ok fine with me.... I said i could be there at 4pm and asked to verify that they wouldn't sell if before then. He assured me that it was no problem and that it would be there ready for me... He asked me to get a money order instead of a personal check, which i agreed to.. I called him at 2pm to verify the name needed for the MO and he said DCH tustin Acura. Great, I'll see you in another hour, everything was all set. 20 minutes later a get a call from Abe saying they sold the car... WFT?? I called Eric the manager and he told me that they sold it for more than I had offered. I understand this if Abe hadn't assured me the we had a deal and that I didn't have to run down there right away. I was very disappointed with the whole experience and will NEVER do business with a DCH group ever again.

ldelrio

Jun 10, 2010

My husband and I had been shopping around for cars for about three years. A year before we actually purchased our new Acura, we had visited Kalolo at DCH. He was very helpful and insightful about a wide range of cars. He was not pushy at all like many car salesmen can be, which is why we came back to him. The dealership was clean and the staff was very friendly and helpful. The day we purchased our Acura, we had spent the morning looking at different Lexus dealerships and couldn't find what we were looking for. We decided to stop at DCH and were interested in pre-owned Acuras. Kalolo was there, thankfully, and he helped us out right away. They gave us a great deal on a brand new TSX, and we couldn't be happier with our car. They made the entire process extremely easy and unstressful. My husband absolutely hates dealing with car salesmen, but this experience with DCH and Kalolo changed his perspective on buying cars. We have told all our friends and family to go to DCH the next time they are interested in buying a car.

sbkoo

May 25, 2010

I just bought my first car, 2007 Acura TSX (CPO). My first impression of this dealership was that the staff was very friendly and professional. I was greeted by Omar and he provided very useful information about the inner-workings of the car during my test drive. Omar was very patient and showed that he was very knowledgeable about the car. I also spoke with Miguel who was very patient and attentive to my requests and concerns. At the end, I was very excited to drive off in my new Acura TSX!! Great customer service.Also, you get free coffee and lemonade while you wait! Also, Kathi-lee the finance manager was unbelieveably helpful, funny, and very efficient. She will make you feel at ease during the tedious process of signing the papers to your new car! Good luck!

cuti

May 17, 2010

I used Edmunds.com to find a 2010 Acura TL. I sent out my request to 6 dealers. Tustin Acura responded as quick as other dealers. However, the most important thing is it gave me the best price of all. Mr. Jeff Caprine contacted me. Before I came to the dealer, I called Jeff to make sure that the dealer had the vehicle I wanted. At the dealer, I was greeted by Jeff. The transaction went smoothly and hassle free.Jeff was very professional and knowledgable. This was one of a few times, I was able to buy a new car the way I wanted. I would buy again from Tustin Acura.

RonWingard

Apr 13, 2010

DCH Tustin Acura had a great selection of Acura TSX models. I got exactly the car I was looking for at a great price and great lease terms. Steve was very helpful and worked out a price I felt good about. We met three times to review models and pricing and I never felt pressure to buy until I was ready.

drzulmara

Apr 12, 2010

We decided to buy from Tustin because they had the best price, worked well with us and had customer satisfaction as their #1 priority. We felt we were truly treated very well by the dealership and have nothing but compliments for all of the various people we encountered there. First, there was Miguel who gave us a price quote and was very upfront with the AAA prices, next, there was Jeff, our initial AAA contact who helped us out, then Alex, who met with us on Easter Sunday and went over all the paperwork with us, Tom showed us the car again, then there was Kalolo who actually sold us the car, and Kathi-Lee the finance person who completed the paperwork with us.The whole team at Tustin was incredible. They were attentive to detail, they did not rush the process (we were there almost 4 hours), they were kind and friendly, and we truly enjoyed our car buying experience with them. I commend you for the team of Acura dealers you have selling your cars. Although the cars sell themselves, an AWESOME buying experience makes it all the more sweeter. I am very pleased with my new car and want to extend a heartfelt thanks to you and your team.

Ron Martin

Apr 10, 2010

Since my old 1991 Honda Accord finally died, I really dreaded the whole car purchasing process. So much so, that I had the car purchasing agent from my Credit Union do it for me. She shortly found on-line EXACTLY the car I was looking for . . . a Silver 2007 Acura TSX, with the color interior and Nav Package I prefered. She had me contact Steve Hahn at DCH Tustin Acura. Even though I drove almost 50 miles from my home in the South Bay to Tustin, I can truly say that it was well worth the drive. We got a better than expected deal on this Certified Acura than I ever expected. The best part was the way Steve worked with us. He joked around with us and teased almost as much as I do, EXCEPT when we were discussing cars. Then, he was all business. He actually made the entire purchasing process enjoyable. I had been to two car dealers a couple of days earlier, and had to take some aspirin to rid myself of a headache each time when I left. Not so with Steve. He treated us like friends. And that was SO refreshing. He took all the time we needed going over our multitude of questions about the new (to us) TSX, and even recommended an excellent restaurant when queried as we were closing the deal. (He was so right about the restaurant too.) Even though it is a bit of a drive from my home, for future car purchases for my entire family, I will first look to Steve Hahn and DCH Tustin Acura for that car. I can't recommend them enough.

ladavis

Apr 8, 2010

The folks at DCH Tustin Acura have taken care of my 2005 RL since new. Larry took the call when I made the appointment but Gary is great as well. They make sure that any updates and service notes are addressed. They listen carefully to any issue you might have and make sure that it is checked out by the tech. When I've needed the car checked or serviced they work with my schedule and have a courtesy shuttle if it is going to take a while. I have never received less than excellent service with this dealer and would highly recommend them.

Jan Bates

Apr 7, 2010

I stopped by Tustin Acura to have the tire pressure on my 206 TL checked because the warning light was on. Freddie Carabello greeted me by name. On inspection, they found a nail in my tire. Not only was my tire fixed free of charge, but my car was washed! I have purchased two cars from DCH Tustin Acura. I appreciate the sales service, but I really LOVE the service department, especially Freddie Carabello. Thank you Tustin Acura for always going above and beyond! I would not dream of going anywhere else to purchase a new car or have my present car serviced!Jan Bates

preownedrdx

Mar 4, 2010

It was a great experience from the first phone call to driving the car home. Really.Before stepping into Tustin Acura I was getting seriously worn down by the car shopping experience. After a month of research, internet quotes, and visiting dealerships I was fed up with the process/mind games and nearly decided to put car buying on hold so I could catch my breath. I decided to give it one more shot (since it was the last day of the month) when a car caught my attention on the Tustin Acura website. However, I was dreading the idea of stepping foot into another dealership. After a bit of anxiety I called up a friend for support and asked him to visit one more dealer with me. He reluctantly agreed. We had no idea we would both be all-smiles in the end. It went great.Abe Ahari was my contact and was friendly and easy to communicate with from beginning to end. He was not pushy at all and answered all of my questions patiently and amicably. He employed no sales tactics and I actually felt comfortable and at ease in a car dealership...definitely something I wasn't used to. After a comprehensive test drive, Abe thoroughly addressed all of my concerns before we sat down to talk about price. Once again...Easy. The price was already good (had done plenty of research online through edmunds, kbb, ebay, craigslist, nada, etc.), but it was still more than I could afford. With minimal discussion we got it down to something that sat well with both parties. I almost couldn't believe it. It only took a few minutes and I was actually still smiling.Steve Hahn in the finance department was equally as great and comfortable to work with. He informed me of all the possibilities but didn't try to hard sell me anything at anytime. He explained the details of the purchase patiently and thoroughly with an air of ease and friendliness. We even swapped dog stories at one point. It was like talking with a friend...a definite pleasure.In the end, I got a great price on a certified pre-owned RDX and was out the door in relatively little time. The friend who accompanied me was impressed with the experience as well. I have to really thank Abe and Steve for ending my car buying journey on a high note. I would have never believed it could be so easy had I not experienced it for myself. The dealership was well-organized and clean and the staff was friendly and accommodating. I never felt like I was dealing with salesmen...just working with good customer service. Thank you for making it all worth it!

stuessery

Mar 4, 2010

I have been a Tustin Acura customer since 1988 and I'm on my 2nd Acura from them, a 1999 RL ... Even though Tustin Acura is not the closest Acura dealer to where I live, I continue to bring my car to Tustin Acura for servicing because of the outstanding service provided to me ... Especially by Freddie Caraballo ... He always gives me excellent service, explains things clearly to me and delivers what he promises (bith regarding time and cost) ... Quite frankly, he is the main reason why I continue to bring my car to Tustin Acura ... I totally trust him

Beangene

Feb 26, 2010

I have entrusted this dealership with each Acura (1998 Integra and my CL 3.0) I have owned. My Service representative (Freddy) has earned my trust by ALWAYS being upfront and honest with me on each and every service/repair I have had done. No dealership has ever earned my trust, nor will any dealership likely have the opportunity as I will be an Acura owner for life due to the quality of the product itself, and the service and honesty provided by my dealership (DCH Tustin Acura). Times are tough, and money is tight. I have confidence as I have for over 7 years of working with Freddy that whatever service or maintenance that is required IS REQUIRED. If I can't afford a repair or maintenance at a particular time, Freddy will let me know if it is ABSOLULITY necessary, or if I can get by for an additional thousand miles until I can afford it. I can recall my first experience with Freddy which I happened to mention to him coincidently upon completion of my service today. I had purchased a replacement bulb for my Integra and thought I would save money by installing it myself. After an hour of trying, I drove to the dealership which I purchased the bulb (Tustin Acura) and asked how to install the bulb. Freddy happened to be on duty that day, and without hesitation said "pop your hood, I'll replace it for you right now". THAT is the reason I began having my Integra regular service and maintenance at my then hometown dealership. I have moved to several areas where other Acura dealerships are closer and more readily available. However, I am loyal to quality and customer service, and from my first encounter with the Service department and my Service Rep, that has built a long lasting devotion which continues to this day. People hear how old my car is, and that I have it serviced with my dealership. They tell me they have "a guy" that they go to and say I should check it out to save money cause dealerships are a rip-off... I have gone that route too many times with prior vehicles (non Acura's) and found I ended up paying more for repairs on the repair itself. With this dealership, I don't have to worry as they back what they say and guarantee their work. One last example: I purchased a new battery late in 2008 from my dealership. For whatever reason, within one year that battery died. I took it back to the dealership thinking it was a starter or alternator. They checked it and found it was a defective battery. Replaced it and I was on my way no charge and with an apology for the inconvenience. Had I gotten that battery elsewhere, I may have been out of luck or waiting for this, that, and the other to be checked before my battery would have been replaced. These are just a few experiences I have had with this dealership, and I will have many more in the future... Count on it!Thank you DCH Tustin Acura,Chris Rodriguez

rexpak80

Nov 24, 2009

Copy of letter I wrote to DCH Acura on 11/23/09Dear Mr. Hsu (General Manager),My wife leased an Acura for Sierra Acura in Alhambra a couple of years ago. Her 2008 TSX is a great car for her. Never had a problem until last week when she complained that the tire pressure monitor was on. I took it in too Cerritos Acura and the service adviser looked at the car and told me it that the tire pressure monitor light was probably a faulty sensor because the tire looked ok to her.The service advisor at Cerritos told me she was really busy and that I should schedule an appointment for next week an just come back or leave my car there for 5 hours that day. When I asked how I would get home, she told me that they could shuttle me 5 miles, but I live in Fullerton which is closer to the 8-10 miles away and she told me it would be too far to shuttle. I was very unhappy but I decided it could not be helped and I left. This was last week.This morning when I woke up I went for a morning walk and noticed that my wifes car on the drivers side rear looked a little low. I decided that I would contact DHC in Tustin because your dealership was actually a little closer to where I was heading for today. I stopped in and was fortunate enough to run into a Service Consultant Kyle Herron.He sent the car to up to get looked at and told me that it was not the tire pressure monitor sensor and in fact it was the tire which had a nail in the side wall. He also informed me he could get me shuttled 10 miles and if needed a little further and even offered a pick up. That was quite impressive. My wife makes all the financial decisions in our household and I could not get a hold of her this morning so I had to leave due to a meeting that I needed to attend.He had my car brought back to me and was kind of enough to have my wifes 2010 registration sticker put on for me. He also had the tire pressure up back to normal and offered me a quote of $227 for a new rear tire. I told him that I would have to speak with my wife about this before I could make a decision. His words, not a problem, give me a call when your are ready.I was more than satisfied. The most impressive part, he offered to have my car washed before returning it to me. Now if that isnt impressive and great quality worthy service then I dont know what is. I didnt even purchase the car at DCH Acura, but he had taken the time to pull off the license plate frame to have new stickers put on, have the tire pressure back to normal and offered a car wash. Incredible!!While waiting for my wifes car I happened to stumble in to the showroom and ran into Tom Pitchford who was more than eager to help. Not only did he provide excellent customer service, I didnt even feel pressured. I even let him know beforehand that my wifes lease isnt up for a couple of months. He still offered his help as if I was purchasing a car today all the way to the end. I felt guilty for taking up his time because he could have been helping another customer.I have worked in the automotive industry for many years and currently work in automotive finance. I have bought and leased many cars but never I had experienced such great service from a car dealership. Never had I received such excellent service while visiting a service department especially from a dealership where I didnt even purchase the car from.I regret that I will not be replacing the tire with DCH Acura due to my wife wanting to take it to where she regularly services her vehicle. But I will tell you this. Our next vehicle purchased in 2010 when her lease is up will be an Acura and it will be from DCH Acura in Tustin. It will also be serviced there regularly. Today you might not have received my business for a rear tire, but you have earned yourself future business from one happy Acura owner. Your incredible staff has also given me reason to believe that the dealership experience can exceed the services of a non-dealership repair/service facility. I look forward to working with Tom Pitchford in the early months of 2010 and with Kyle Herron in the future there after.With todays economy and changing times, I am happy to see there is a dealership out there such as DCH Acura that offers excellent customer service. There are a lot of companies who are forgetting that the dealership experience in service is just as important as the service when first purchasing a car. I think a lot of car dealerships are forgetful of this and definitely DCH in Tustin raised the bar a little more today.And beyond feeling like a customer today, I felt more like a guest at Acura rather than just a customer. I think all the other dealerships should follow in the great example set forth by your dealership today.

KTKE

Nov 11, 2009

I have been going to Tustin Acura for 6 years now, and I can confidently say this is the best dealership I have ever dealt with. Over the last 6 years, Ive had Freddy at Tustin Acura taking care of service on my three different Acura vehicles (a 2001 TL, a 2004 TL, and a 2006 RL), and I have only had positive experiences. While most of my experience with this dealership has been with the service department, I did by a certified pre-owned 2001 Acura TL from Tustin Acura, and their sales department was also good.I can honestly say I give this dealership a 5/5 across the board. Heres why:- Service Adviser: Freddy is great hes always on schedule with what he quoted me, and always at the quoted cost. Everyone in the service department seems to know there stuff, but due to my experiences with Freddy, I would highly recommend you ask for him by name.- Waiting Area: Sometimes when I get service done its easiest to just wait while they do it. The waiting area is spacious, and conducive to getting work done (free WiFi, available tables, etc). They also have a good sized TV to watch in case you are not nerdy like me and carrying a laptop with you at all times.- Pricing: when I got my 1st Acura, I called independent mechanics to see what their rates were. The two I talked to about scheduled maintenance charged more than the dealer (I was shocked that a dealer would be the cheap option go figure).- Honesty: I feel like the norm for most service departments is to try to up-sell you on things you dont need. Ive never had this happen at Tustin Acura.For quality Acura service, this is the place to go. Freddy and his manager Eric are really good.-Kris

rl

Oct 23, 2009

I am writing this review to commend Service Manager Eric LiFoSjoe on a job well done. I have dealt with Eric for over 2 years now and every time I visit the dealership I get nothing but excellent service from him. Eric is extremely professional and goes out the extra mile to ensure that any concerns I have about my Acura are resolved to my satisfaction. The best thing about this guy is that he answers his own phone every time you call. Now where else can you get a live Service Manager rather than a voice message? I definitely would recommend this dealership anytime. RM

LuvingmyTL

Oct 12, 2009

This is my second car purchased from Alex Chung. He is the reason why I bought both of my TL's there. I am loving my 2009 TL.I honestly had to search around just to keep the dealerships honest. Of course I ended up buying from Tustin Acura. The people there are great to work with. Thanks Tustin Acura Family and especially thanks to Alex Chung!

Julainc

Oct 6, 2009

My review is rated excellent!I WOULD PLACE THIS DEALERSHIP AT A 10, NOT A 5!!!!!!!!!!ABOUT, DCH TUSTIN ACURA, 9 AUTO CENTER DRIVE, TUSTIN CA. 927782, PHONE: 714-669-9900. ASK FOR SALES MGR.ALEX CHUNGMost people cringe , when they think about a car agency. Please take a deep breathe, keep a smile on your face, as I am recommending the BEST ACURA DEALERSHIP and contact person, ALEX CHUNG, SALES MANAGER, that I have ever dealt with, in the last 35 years, of leasing or buying cars!The moment that you go to this dealership, which is the largest Acura Dealership, in Orange, Cty. Ca. you will feel like you are with family, who care.NO PRESSURE, NO BAIT AND SWITCHES, NO TALL STORIES, ABOUT WHY THE PRICE IS TOTALLY OUT OF REACH, FROM WHAT YOU WISH TO SPEND. ALL ACURA MODELS, ARE TOTAL QUALITY AND EFFICIENT AND YOU WILL DRIVE OFF IN THE MODEL,THAT YOU DESIRE.TRUST,ALEX CHUNG,TO HELP YOU.BELIEVE ME, I HAVE DRIVEN SEVERAL DIFFERENT MAKE CARS, BEFORE MEETING ALEX, WHO PUT ME INTO MY FIRST ACURA, 7 YEARS AGO.I NEVER HAD TO BRING BACK AN ACURA, IN THE FIRST YEAR, FOR ANY ADJUSTMENT, BECAUSE IT WAS NEW FROM THE FACTORY. I BROUGHT BACK AUTOS THAT I OWNED, NOT ACURA AUTOS, FROM OTHER CAR DEALERSHIPS, MANY TIMES IN THE FIRST YEAR, FOR FACTORY ADJUSTMENTS.IN MY OPINION, ACURA, IS MORE CAR, THAN ANY OTHER CAR, IN ITS CLASS, BOTH IN QUALITY AND THE PRICE TAG OF THIS CAR.SECOND, ALEX CHUNG, MAKES YOUR BUYING EXPERIENCE, A HAPPY ONE! ALEX, UNDERSTANDS THAT A DEALERSHIP, IS ABOUT PEOPLE RELATIONSHIPS AND THAT REPEAT HAPPY CUSTOMERS, MAKE A DEALERSHIP, SUCCESSFUL. NOW, YOU KNOW WHY THIS DEALERSHIP IS SO SUCCESSFUL AND #1 IN ALL OF ORANGE COUNTY.ALEX, GOES OUT OF HIS WAY TO GET YOU THE CAR THAT YOU WANT AND ALEX, IS ONLY HAPPY, WHEN HE SEES THAT YOU ARE,TOTALLY SATISFIED.I LIVE 40 MILES FROM THIS DEALERSHIP, BUT I WOULD DRIVE, ANY MILES THAT IT TOOK, TO BUY FROM DCH TUSTIN AND SALES MANAGER, ALEX CHUNG.MY NEW, 2010 ACURA TL, IS ONE OF THE MOST BEAUTIFUL CARS ON THE ROAD TODAY. THE CAR IS ONLY 4 DAYS OLD AND IT FEELS LIKE GETTING A NEW GIFT, EVERY DAY THAT I DRIVE IT.IT DRIVES SO SMOOTH AND HANDLES SO EASY, THAT I COMPARE IT TO DRIVING ON CLOUDS!EVERYONE THAT YOU DEAL WITH AT THIS DEALERSHIP, WILL MAKE YOU FEEL LIKE YOU ARE AT HOME. A TEAM IS ONLY AS GOOD AS ITS LEADERSHIP, SO THANK YOU, SALES MANAGER, ALEX CHUNG AND THE ENTIRE TEAM, AT DCH TUSTIN ACURA.ONE VERY HAPPY,PROUD AND SATISFIED CUSTOMER.I LOVE MY NEW 2010 ACURA TL.

ETJ

Sep 17, 2009

Absolutely fantastic, first-rate service in all respects-- they worked hard to get me the best deal possible on parts (rebuilt motor and transmission). The car was returned quickly -- and it was even clean! The technicians were patient and clear when explaining what the problems were and also what my options were. Overall, it was a GREAT experience!

leeanneeck

Aug 31, 2009

My experience at Tustin Acura was like nothing I've had before. They were extremely patient with my inability to choose between the RDX and MDX. They treated me with respect, answered all my questions, and gave me an incredible deal, without any pressure, arm-twisting or any other normal "car dealer" tactic. I really appreciate how they gave me room to experience and decide on the vehicle of my choice. They were close enough to help when I needed them, but never hovered over me, or made me feel uncomfortable. The financing was simple and met my expectations, with no pressure to buy any add-on accessories or warranties. At time of delivery, they explained everything about my new car and answered all my questions. They even helped me set up all the "personal settings". I will highly recommend this dealership to anyone needing a new car. I think they would have even ordered me pizza had I asked!

peecee

Aug 17, 2009

I leased my TL from these folks and it was a great experience. Every time I have come in they have been very good. I leased other Acuras from another dealership but Tustin Acura won my business through their excellence. So I started using them for service and I have had nothing but excellent service. The car is available before the estimate, the costs are low, I can use my laptop with the high speed internet. It is nice to see folks who beleive in quality service.I totally recommend them without qualification.

gavintaylor

Aug 13, 2009

Watch out for sub par installations on any accessories especially the aftermarket DVDs. we have had nothing but problems from the get go, and to top it off we live a few hours from them, so every time there is a issue we have to bring it back to them. We have not yet even got to enjoy the $2500.00 (choke) spent on sub par product installed which is infuriating. They fixed it once and now back again for round three.Get DVDS from someone else and do thourough research before you pick a product.Gavin T

biggestintown

Jul 8, 2009

My 2002 Acura TL-Type S now has 120,000 miles. Transmission started to slip. Towed car over to Tustin Acura on a Sat. Freddy said,"No Problem, I will call you on Mon.I will call the factory and see if the transmission is still under warranty." Freddy also gave me a car drive. Picked up my TL on Monday. Transmission was...Free!, Loan car...Free!,Wash Job...Free! Wow!! all for Free, Now That's "Quality Service" I will Be Back Thank you, Lynn in Huntington Beach, CA.

JEGranados

Jun 19, 2009

Kalolo made this the smoothest, easiest, most friendly & hassle-free car-buying experience my husband & I have ever had. Kalolo was very accommodating & caring. We will be customers for life! Ask for Kalolo and you will be completely taken care of! I strongly recommend DCH Tustin Acura, and Kalolo Toafa to any interseted in buying a quality Acura!

kmaxkamara

Jun 4, 2009

Dealer and staff went above and beyond to put my purchase together in a way that met my needs. No other dealer gave me the level of attention or quality of service that I received from DCH Tustin Acura. I highly recommend this dealership and their staff. This is the 3rd of 4 Acura Vehicles I have bought from DCH Tustin Acura -- the first Acura was purchased in another city. I keep going back to them because they offer a great product coupled with a fantastic service department and a friendly helpful staff.

lgreen

May 4, 2009

My experience at Tustin Acura has been great for the 7 years they have been servicing my car. Freddie is my service advisor, and he is fantastic. Professional, honest, and thorough. I cannot say enough good things about him, and the quality of DCH Tustin Acura.

veryhappy

Apr 11, 2009

I needed a new car and after dealing with Wolos, Miguel and Kathie-Lee I won't be shopping any place else. They treated me like family, gave me an excellent price, and make the entire buying process so so smooth. I highly recommend them to friends and family. This is what the car buying experience should be like....Competitors take notes!!!

ceemee1212

Dec 18, 2008

I knew this dealership was different from the rest as soon as I called in to set up an appointment. Unlike other dealerships they actually answer their phones and didn't leave me on hold forever. They were up front and honest with what needed to be done on my 2008 TL. I wasn't sure what to expect when I had gone in. I was nervous about being duped into doing things I didn't really need. Not only were the service advisors nice but so was the receptionist and the cashiers. I liked the coffee and they fact that I had a choice in having tea if I preferred. They did a great job answering questions and explaining everything to me I will be back for my next service.

annet98

Dec 16, 2008

MY SALES CONSULTANT, TOM PITCHFORD, WAS VERY HELPFUL EXPLAINING MY ACURA'S FEATURES TO ME HE MADE SURE I KNEW THE MY NEW ACURA TL BEFORE I LEFT AND EVEN OFFERED FOR ME TO COME BACK IN IF I NEEDED IT. THE FINANCE MANAGER WAS VERY THOROUGH ALSO EXPLAINING WHAT I WAS PAYING, AND MY BANKING OPTIONS, CLEARLY GOING OVER THE FORMS AND WARRANTY OPTIONS TO ME IN A WAY "I" UNDERSTOOD WAS REALLY APPRECIATED. MY EXPERIENCE SHOPPING AND PURCHASING MY ACURA AT DCH TUSTIN ACURA WAS VERY PLEASANT AND I LOOK FORWARD TO RETURNING TO DCH SERVICES ON MY ACURA AS NEEDED, THANK YOU SO MUCH!

caltrust1

Dec 18, 2007

We have bought 2 TSX 2004 & 2006 from this dealership, using Tom Pitchford as our agent. He gave us the internet price for the cars. We have used them for service also. Always prompt, always on time. We are looking for a MDX and have found other dealers with better deals, but the other dealers don't have the vehicle we want in stock.