Used Cars for Sale at DCH Honda of Nanuet in Nanuet, NY

bob filosa

Nov 2, 2016

I was in and out by the time i needed to be, 5 stars.

Elayne D Koppelman

Oct 30, 2016

Joe Sanseverino is always helpful and makes sure that my car is wel taken care of andall needs are met in a timely manner.

Christine

Oct 26, 2016

I had a 7:30 am appointment for an oil change. I called at 11:30 am to see if my car was ready which it was not. It was ready at 12:30. I hope it wouldn't take that long for an oil change if I was waiting at the dealer for it. Luckily I dropped it off the night before. My service rep was great ...

OneCar9999

Oct 19, 2016

The process was quick and easy. All my questions were answered. Tony was extremely knowledge about the vehicle and the whole purchasing process in general.

Rosanne S.

Oct 18, 2016

My service advisor Joe Sanseverino is awesome! He persisted and figured out what was wrong with my car, which I appreciated.

Kariemah

Oct 17, 2016

Anthony did an excellent job. He took care of me quickly and explained everything proficiently.

petermath

Oct 17, 2016

I ws a walk in on Saturday morning. Car had a reall for software affecting trnsmission. I also needed oil. They said they would need two hours. Actually they finished a littlefaster. Everything was fine. The complimentary hot chocilate and muffins and free wi fi added to the eperience.

Barb Salmon

Oct 16, 2016

This dealership and service department has nice people and a comfortable waiting area. They updated me on how it was going from time to time.The available coffee is a lifesaver!

Disappointed

Oct 14, 2016

Brought my car in October 13th for routine service (Oil, filters etc) Told the service adviser that inaddition to the regular service (19,500) that I would like the tires rotated. He indicated that theywould check the alignment and the balance. Told him I thought the alignment was fine, the car wasnot pulling or anything of that nature. After an hour an a half got the car back, looked at theinvoice and no rotation of the tires was done. This was the main reason I brought the car there. I guess,I'll just stick to "Jiffy Lube" It only takes 15 minutes.

Martin Machover

Oct 13, 2016

Stephen Callicchio, the service writer / advisor was wonderful and completely customer friendly. I felt as if I had an advocate.

Charles j

Oct 13, 2016

Had airbag recall service performed was quick efficient and professional. Would recommend dealer to everyone with a Honda

Daniel Pinchot

Oct 9, 2016

I have been using Honda of Nanuet for over 12 years and would not go to any other Honda service department. This service department is why I buy or lease my cars at Honda of Nanuet.

Auriana,Fred 1940

Oct 8, 2016

Excellent service and very professional staff. On each and every visit to have my vehicles serviced i have been greeted with the utmost respect and professionalism. In addition, my vehicles needs were addressed and dealt with to my complete satisfaction.

Janice Belasco

Oct 5, 2016

Excellent service. I brought car in for an oil change. Service was done timely and to my satusfaction

bongie

Sep 28, 2016

satisfactory leasing experience. will recommend to friends and family. facility is very nice and clean.

Theresa S

Sep 28, 2016

I've purchased/leased many vehicles in various places over the years and my experience at DCH was by far the best! From my initial phone conversation, to the interaction with sales dealer Travis (who was beyond exceptional) then to the financial closing of the deal, hands down the smoothest car transaction ever! I would highly recommend this dealership and Travis, my sales representative to friends and family. Got a great deal with professional, great service! Thank you all so very much, I wouldn't hesitate to go back here in the future!

Doraid H. Ereifej

Sep 23, 2016

Love the Express service. It is so convenient and hassle free.

mike

Sep 19, 2016

went to honda of nanuet on sunday sept 11th and i was looking for a honda pilot.met with a saleman and i told him i was looking for a honda pilot they had listed and he took me to it and made a copy of my license and put a dealer plate on and said see you when you get back.i asked aren't you coming with us.he said no.so my wife and i went on a road test.during the road test the front end felt loose and there was a noise when you hit passing gear.so we headed back to the dealer.whild i was parking the pilot back in the space i noticed a woman salesman with her arms crossed waiting for me to stop the vehicle.no sooner then i opened the door.she was in my face saying are you going to buy it.i told her that there was a looseness in the steering and a noise on acceleration and i wanted to speak with the salesman Hovic.meanwhile she was standing there asking me am i going to buy it.because she had a customer waiting,i grew quite annoyed.my wife looked at me and i said here are the keys.this was a red honda pilot.also i asked hovic where was the white honda pilot.he said if it is not here it is sold.well i later found out from the internet person.that it was at the warehouse.i had my plates with me and cash and was ready to buy.

Deborah Whittaker

Sep 18, 2016

The service was good. Joe was very informative and nice. He called when he said he would.I purchased the extended warenty and was very glad I did. The car was fully covered.

gpenzo15

Sep 9, 2016

Brian was exceptional and was very patient with me. He very attentive to my needs and worked really well in finding the car that was best for me. I met Mike, upon signing the contract, and just like Brian, Mike was amazing in customer service. He made my wife and I feel very comfortable and handled the transaction with upmost professionalism.

Stephen Beckerle

Sep 7, 2016

Service was excellent.Joe explained to me everythingthanks....working hard on labor day.

Jeffrey M Guzman

Sep 5, 2016

Dominick our service director is the reason we have our 1999 Odyssey serviced at DCH Honda Of Nanuet N.Y. He is a pleasure professional courteous and most importantly patient. I'm a promoter for that reason. He is an asset to that establishment.A painless and wonderful experience everytime. No surprises ever! Aways on the money...

Kenw

Sep 5, 2016

Effective internet sales practice that answers you with specifics and helps you get out to the dealership. They honored everything discussed, and the financing process was a breeze.

Robert Olson

Sep 4, 2016

As always service exceptional. Brought car in and was taken care of immediately. Two new tires and four wheel alignment out in two hours.

Sean f

Sep 3, 2016

Good people good service answer all questions everyone was nice. It was very clean and comfortable I went to two other dealer ships and no one else compared to nanuet

cbish213

Sep 2, 2016

Thank you to all those who took care of my 2010 Honda Civic on August 31. I would especially like to thank Joe Sanservino vfor all his help. He kept me in the loop about my car. He explained everything that was happening to my car. This was not my first trip to Honda of Nanuet. It feels like a second home. I have brought my car there many times with different concerns and have always been treated well. Thank you to the service department of Honda of Nanuet!

Julia

Aug 31, 2016

We have never had such a quick and pleasant experience leasing a car. It was a pleasure dealing with Josh.

Vinny

Aug 31, 2016

I brought my Honda CR-V to Nanuet Honda for a safety recall.Honda ordered the parts for my vehicle and notified me to set up an appointmentwhen the parts came in. I arrived early in the morning and told my service advisorthat I would wait for my vehicle. Honda completed my repair in a timely fashionand I was able to get to my job on time. I would like to thank my service advisor,Joe Sanseveri for excellent service once again.Thank you, Vinny Castiglione.

13accord

Aug 27, 2016

Never felt rushed,into,the sale. I told them what i wanted they worked with me on what i could afford. The initial response back from the dealership was very quick overall very happy with my purchase

E. Damico

Aug 26, 2016

DCH Honda of Nanuet is a great dealership and service center. Always a excellent customer experience!

Brenda h Penczak

Aug 13, 2016

Facility was immaculate, I was very well taken care of

R

Aug 13, 2016

Bill is the best sales man - was a straight shooter and easy to deal with - thanks bill!

Cargirlsun162

Aug 9, 2016

I am happy to be a part of this. Wouldn't go anywhere else, I have peace of mind knowing that when I come in with my car you check out every thing to make sure that my car is in the best conditions that it could ever be in thank you all very much.

Curvee2

Aug 5, 2016

Outstanding Service!Travis and his team did a great job locating my new CRV. I was a return customer.I would recommend DCH of Nanuet to friends and family.Stephanie the sales person was very nice and helpful.

Kevin Ring

Jul 31, 2016

I am very pleased with the level of service that I receive from my service advisor (Joe Sanseverino).Joe is one of the reasons why I get my cars services at Honda of nanuet.

Mariebb

Jul 24, 2016

Everyone was nice & took good care of us even keep the car until my son could come & see it.We wii tell our friends about you guys

Jim

Jul 20, 2016

Kamu was very professional and made sure my last two leases were completed flawlessly. I will be back in September / October timeframe to lease my third vehicle from Kamu and fourth vehicle from dch. Thank you

Jorge

Jul 14, 2016

The service for my Honda was good. I did enjoy having to drop off my car inside the canopy with the service staff in booths. that is quite convenient. The service guy was nice quick and very accommodating. Pricing needs to be more competitive and no be a total rip off.

Leslie Packer

Jul 11, 2016

Trustworthy, fast, friendly service in a comfortable setting. Easy to make an appointment and get answers to any questions.i feel confident having any service performed

cosser

Jul 6, 2016

When my compressor went they did not work easily with my warranty company! Carchex an extremely well known, trusted company!Instead of paying $100 deductible total! I paid $184 and had to rent a car at my own expense! They kept saying it was because it wasn't a Honda warranty! Also on last oil change like other reviewers they did not reset oil change light which is unprofessional and insensitive! They make it seem like it's HONDA PRICE OR NOTHING! They have tried to charge me $50 for a $3 lightbulb! They sent me a recall saying improper paint was on my car from manufacturer and that they would fix it but that I would have to leave car for at least 7 days and Honda would not provide a rental! Even though it was Hondas fault! Richard A my service advisor was fantastic and honest but management tied his hands and made it impossible for him to give me great terms and service under my warranty! They turned him into the mean bad guy! Dominic kept saying the warranty company wanted him to lose money which he wouldn't do and that they r entitled to a 40 percent profit! I would get $25 express oil changes at this location but probably nothing else! Lastly it took from 2 days before Memorial Day weekend until 7/2/2016 before my car a/c was finally fixed!!!!

Romskie

Jul 4, 2016

Sales was very accommodating and helpful. Sales Kamu was pleasant to work with. Hoping to make deals in the very future. Try to convince some friends and family to transact business with DCH Honda of Nanuet.

Kiwhee

Jun 28, 2016

Leon was awesome and made sure I got everything I wanted ! He was very honest and walked me through everything. I had many questions and he was very thorough.

SimplyMadue

Jun 24, 2016

Honda's are great vehicles. Please pick another dealership you will thank me later! i just saved you time, your hard earned money, and a nightmare of an experience. Always double check the numbers they've quoted. They WILL change the numbers as if it was just a mistake. DO NOT USE THIS DEALERSHIP!!! Frank is rude, and dishonest! Micheal Dragon was helpful and very pleasant, but wasn't available to complete the sale.

cbish213

Jun 23, 2016

I went in on JUne 18th for a 115,000 mile checkup. I was told there was a problem with my tires and the alignment. Joe told me right away when the problem was told to him. He told me that it would be fixed and I could be on my way in a safe car. I truly appreciate how Joe cared about my safety and not just to fix my car for the money. I always come to Honda of Nanuet because they care and will do their best to fix my car.

123

Jun 20, 2016

joe was in contact with me about the status of my car . when he could replicate problem he took the time to replicate it so he could try to fix it

Marietta McManus

Jun 19, 2016

The salesman, Travis Jordan, was extremely helpful and knowledgable. He made the process very easyand so did the finance manager. We have been buying Hondas for the past 8 years and are always very satisfiedwith our purchase.

Incite26

Jun 18, 2016

Unexplained reason radio codes weren't working... Dominick the service manager made sure that we got a quick resolve from corporate office...radio will be replaced...faulty airbag on order... Rental secured...everyone we dealt with tried to help...Mike d., Darlene and today Dominick asked Lisa to finish up the paper work and she made it painless!!! We have bought 2 Honda's from Nanuet and will continue our patronage... Thank You!

Annmarie

Jun 18, 2016

It is always a pleasure to work with Joe Sansevrsi. He is a great service representative. He keeps me informed through the process.

diana curtin

Jun 12, 2016

great experience all around.. Anthony is a great guy!

Satisfied customer

Jun 10, 2016

Went in with a car in mind. No pressure to upsell or add unnecessary extras. Informative knowledgeable sales people. Overall very satisfied with the experience.

Brenda Penczak

Jun 9, 2016

Comfortable area to wait, coffee available, problem solved

Rob k

Jun 7, 2016

Joe S was the best. Would not get my honda worked on any place else.

Recent Honda Buyer

Jun 5, 2016

The dealer honored the advertised Internet price with no attempt to increase the price.

MARYANN ANDREWS

Jun 4, 2016

This dealership does whatever they can to provide the best service to their customers. Even with any obstacles that arise, they go above and beyond to satisfy their customers.

Vito

Jun 4, 2016

Service completed to satisfaction. It was done in a timely manner and the service representative was very helpful.

Denise

Jun 4, 2016

Joe was able to assist me when I stopped in last week just before the holiday weekend without having an appointment. He was getting ready to leave for the day but stayed to make certain my emergency repair was completed. Joe is always pleasant and professional.

TNJ

Jun 3, 2016

Dan D'Angelo was professional, informative, and very helpful in making my purchase as swift and satisfying as I needed it to be. I am delighted by the result.

peter

Jun 3, 2016

James Torres was my salesman at DCH Honda of Nanuet. He could not have been more professional or knowledgeable about the car. He helped me through the first time process a leasing a car, and I got a great deal on a beautiful new Accord.I will recommend James whenever I can I can to friends and family who are looking for a new or used car.

andygrogan

May 29, 2016

The dealer (Victor) gave us the information we needed without a hard sell which would have driven us away. He was very friendly and helpful.

Elayne18

May 20, 2016

My experience having Joe S. as the service person has made coming in for service pleasant. I trust that he gets the job done correctly and as fast as possible. He's always helpful and makes sure that everything that needs to get done does.Trust is very important.

Gregory E. Breton

May 17, 2016

I always have a good experience at DCH Honda of Nanuet. Very fast, professional and knowledgeable if i have any questions. Work is always good quality.

John Hecht

May 17, 2016

I came from Long Island to lease my 2016 Accord Coupe. I was looking for a particular color in the Touring Coupe and saw one had just arrived at Honda of Nanuet. I called and Matt Berkowitz of the BDC department was very professional to deal with explaining that the car would arrive in 10 days or so and providing pricing. When picking up the car I was very impressed with the facility and the quick and painless way all of the paperwork was handled. I have been at dealerships for hours waiting to leave with my car in the past. Matt Sacks handled all quickly and efficiently. All aspects of the car were explained and the car was immaculate as well. I would recommend this dealership and only wish for me it was closer to home !!!

suzanne

May 16, 2016

it is a great service department it was fast and easy left my car the whole day came back right when they were closing and I was in and out quick

Anthony Demarco

May 12, 2016

My salesman Matt Berkowitz was very knowledgeable and answered all of my questions. When it was time to pick up my new 2016 Civic, everything was ready and Matt took the time to run through all of the many new features. I left the dealership completely satisfied knowing that I will be taken care of when I need service or have any questions with my Civic. Matt did follow up with a phone call ensuring that everything was ok.

Nora

May 9, 2016

Great service manager knows my car, my needs and how to navigate a car crisis in the best way possible! I am satidfied once again :)

Jaya Rao

May 9, 2016

Felt comfortable with servicing my car here. The service advisor -Guiseppe Sanseveri - especially is very knowledgeable. He took the time to explain to me all the service / repair recommendations.

Bill A

May 7, 2016

Purchased a Certified 2013 Honda CR-V... price was well within the fair range (researched / compared online), especially given the very low mileage and good condition. All of the timing and logistics w/ paperwork went very smoothly.

Michael Roshay

May 6, 2016

STOPPED IN TO COMPLETE AN OPEN RECALL ON OUR HONDA ELEMENT. BEFORE GOING IN WE HAD AN OPPORTUNITY TO SPEAK WITH FERNANDO IN SALES. WE DISCUSSED THE POSSIBILITY OF TRADING OUR VEHICLE IN ONLY IF OUR NEEDS WERE MEET IN TERMS OF TRADE IN VALUE AND PURCHASE PRICE OF A CERTIFIED PRE OWNED VEHICLE. NOT ONLY WERE OUR NEEDS MET BUT BETWEEN FERNANDO AND DARREN MAKOFSKY THEY WERE ABLE TO EXCEED OUR EXPECTATIONS AND WE DROVE OUT IN A BEAUTIFUL HONDA CRV . I'VE ALREADY RECOMMENDED THIS FACILITY TO EVERYONE WHO COMPLIMENTS OUR NEW CAR.

Lisa Raymond

May 6, 2016

Excellent service, personable, friendly. Seamless transaction.

ed la conti

May 5, 2016

extremely friendly atmosphere. thank you victor, govaia and tom. will be there for servicing.please visit DCH Honda of Nanuet

berniep1946

May 4, 2016

Fast and easy ,didnt have to hassle lease price they work with you not againt you described all details lots to choose from very professional

Irmelin Koehler

May 3, 2016

I like the service representative that I deal with . I have been going there for 5 years and I trust that I get the repairs that are needed. Even if there are recommendations that I don't want to fix there is no pressure to do so. It is a pleasure to go there and to know that my car is taken good care of.

Rey

May 2, 2016

It's always been a great experience, friendly employee/staffs every time coming back for service at Honda Nanuet, a highly recommended Honda at Nanuet ...

Susan P.

May 1, 2016

I have owned many Hondas, and, with the exception of one, have been very satisfied with everything about the cars. My last purchase of my 2010 Honda CRV, was at Nanuet Honda; and, it is a great car...love driving it; looks great; etc, etc.I always service my car at Nanuet Honda, and, Joe Sanseveri is my service rep...GREAT guy, GREAT service...always does his very best to explain work that has to be done; estimate of costs, when car will be done; and, get it returned to me, as promised! Also, he is very personable; knows his customers; does a GREAT job!thanks, Joe.

Kristin

Apr 28, 2016

I recently brought my car in for a service and was very happy with Honda for completing that and telling me what else my car needed going forward because of the diagnostic check.

Maria

Apr 26, 2016

I had an excellent visit at Dch honda of Nanuet. I went there looking for a Honda CRV i wanted a 2016 but my payments were going to be super high due to my credit score, my salesman Joshua Cruz had told me about a Honda CRV with low milage i went home thought about it, i asked Questions and he was very helpful to me.i had a wonderful vist at Honda and would recomend family and friends pleasant dealer ship to go Thanks for helping me and my mom.

Workingmom

Apr 22, 2016

It is always a pleasure going to this location. Dominick is always accommodating and professional. The service area is clean and well maintained. The service was done quickly to accommodate my schedule.

v price

Apr 17, 2016

Leon took time to explore the best options for me which made me feel I was a valued customer. I'm very pleased with my purchase and will do business with DCH when I'm ready for an upgrade.

scihondahelper

Apr 13, 2016

Stopped at dealership to have my battery tested after needing a charge. Battery was tested in my presence and found to be in need of replacement. It was replaced in a timely manner.

David Gibbs

Apr 13, 2016

Joe S our Service Advisor was most helpful and thorough in the diagnosis and work that needed to be done for our Honda Accord.

DOM125

Apr 11, 2016

Marie in finance was awesome.Darren the used car manager was awesome as well. Wife and kids loved the truck. 2013 Honda Pilot certified I would recommend this dealership to all my friends and family.

happy customer

Apr 11, 2016

Dominick has always been friendly helpful and makes sure the service is complete and done in a timely manner.And even the van from florida gets serviced here when I make my trips up north.

KARIEMAH SHAH

Apr 11, 2016

MIKE WAS VERY FRIENDLY AND INFORMATIVE. GREAT ATTITUDE.

IrishLuk

Apr 9, 2016

Quick service, friendly staff, solid internet access for those who chose to wait, rather than simply drop for service. Also, very accommodating, when trying to establish service on very short notice at times.

J DiRaffaele

Apr 8, 2016

Excellent service....Giuseppe was very helpful in getting us in and out quickly which was especially great since this time I had to have my 2 young children with me while getting the oil change this visit.

cbish213

Apr 1, 2016

I always come to DCH Honda for my Civic's seervice. I love the way the service advisors, especially Joe Sanseverio, take care of my car. Joe is very open and honest when discussing things that are wrong with my car.

Katmcd86

Mar 31, 2016

Was helped by Kamu Foggie in Sales. He was friendly, patient, knowledgeable and very helpful in assisting me with choosing the best car for me! Love my brand new CRV!

JPlunkett

Mar 31, 2016

Joe is always super friendly, very knowledgeable and ensures great communication. Service was completed timely and all items needing attention were addressed or reviewed. Thank you!

JOANLES

Mar 31, 2016

Had Saturday appointment. Emissions tests not ready. Told to drive car and come back Monday and will be taken right in. Came back Monday morning there was long line and was not allowed to get immediate service. Came back in afternoon and was out with 10 minutes. Annoyed that I had to come back but all's well that ends well.

dad

Mar 30, 2016

Lisa handled my service request promptly and to my satisfaction. Thank you. Parts desk provided good service and cashiers were pleasant made sure all customers were being helped. Also, one of the technicians cut and programmed a new key and synched up the old key as well when there was a coding issue. Well done on a busy Saturday afternoon.

pat curry

Mar 30, 2016

clean waiting room, friendly customer service associates, very professional

Luigi

Mar 26, 2016

Mike was professional, made me feel like my business was important. He clearly explained what they were going to do to my car and how long it would take. He made this tedious, boring task really nice.

hyun-wook lee

Mar 23, 2016

he is a good dealer and kindness even in the morning

James Nuciforo

Mar 23, 2016

I was pleased with work that was performed however I requested that the engine air filter be replaced and it was not replaced.

Marie Cox

Mar 21, 2016

I WAS QUITE PLEASED WITH THE EASE OF GETTING THE ANNUAL INSPECTION COMPLETED. THANK YOU.

Mike Iacoucci

Mar 21, 2016

After buying a new car from this dealership, I needed to bring it back for additional accessories to be installed.After the first hiccup (dropped off the car for the appointment but the parts were never ordered), I returned in a few days when the parts arrived. Quick drop-off and excellent customer service.Second hiccup - one of the parts was not applied correctly as I was informed over the phone, so I was informed to leave the car overnight to have the part re-applied. I was told the car would be ready between 10 & 11am the next day, and it was.The car was picked up - all the work was done as expected. I was very pleased with the customer service and the work that was done.

LoveMyPilot300K

Mar 15, 2016

I bought my Pilot here in 2005. I've gone for most major repairs for 281,000 miles. Always reliable and thoroughly professional. Always a discount given on repairs. Never had to return for a job not done. On long jobs, transportation home promptly given. Consistent customer relations and service from the Parts department on up. I can't think of a way to improve their service.

Amanda

Mar 15, 2016

your customer service was excellent. Mike is an asset to your company.

Peter Hatala

Mar 15, 2016

The service advisor had the work completed in the timeframe he had stated. Great Job!

Noemie

Mar 14, 2016

Came for service for my car. Don't really have much to say about that. Car needed service and I went to have it done.

Tomriley

Mar 13, 2016

I came in for an oil change and I had a great experience. I had a multipoint inspection and wonderful service. Joe took my coupon. And my car ran great after the service.

Jeff

Mar 12, 2016

Excellent Service department. Friendly and efficient. All reps on board from the time I called and spoke to Theresa, an absolute delight, to the time I left.

Kjeld48

Mar 10, 2016

Leon Amiel made me feel that I was being taken good care of, that all my options were made clear and my questions were all answered with thought and care. I would definitely send my friends to him

alvaro89

Mar 10, 2016

I HAD AN AMAZING EXPERIENCE WITH YOUR EMPLOYEE JOE SANSEVERINO. HE GAVE ME EXCELLENT CUSTOMER SERVICE!!! I LEFT THERE SO HAPPY & VERY SATISFIED THANKS TO HIM!!! HE'S GREAT!! THANKS AGAIN JOE!!!

Eca1065

Mar 9, 2016

The whole set up nanuet honda has makes it a lot better than anybody else,this is my first honda ever and I love the car,but,what makes even better is the kind of service you guys provide.

Alex F

Mar 9, 2016

Mike La Terra and the sunday staff did a great job with my maintenance needs. I was in and out in a reasonable amount of time.

Dave

Mar 9, 2016

Positive experience. Many thanks to Joe S. and Dominick.Consider removing the plastic seat cover and paper floor mat before customers get their car.

Peter drower

Mar 9, 2016

Some of the service items are a little overpriced for the actual,effort involved e.g varios fluid checks

Nora

Mar 4, 2016

From start to finish, service is excellent. Drop off to work. Calls about progress. Assistance with car rental. Ready when promised. Good workmanship. Calm and courteous staff.

Barry

Mar 4, 2016

Very satisfied with warranty repair even though this car was not purchased from this dealership.

14civic14

Mar 2, 2016

The technician was very courteous, professional and punctual. He greeted me and clarified work to be done. It was a pleasure to visit Nanuet Honda.

Honda CRV

Feb 26, 2016

Everything as Expected. Dropped off the car n the morning. Was contacted by the Service Rep. who advised that the car never had the rear differential fluid changed. They Changed it. Car was ready when they said it would be. Great Service.

Optimus07

Feb 26, 2016

It all started with the internet sales rep who was both friendly on the phone and in person and she had worked her magic in getting us the best deal money can buy. This then lead to us Meeting Tony Celeste who in my book best Sales Consultant; he really listed to what you wanted and all out 100% service from start to finish I was amazed i wasn't pushed into buying a product ; they listened to what your looking for and did their best in getting what you wanted. THANK YOU DCH of Nanuet..... And thanks TONY Celeste.....

Greta

Feb 26, 2016

They are very nice people , try took my car in very quick and the workers are very helpful ! VI am very happy with the service!

Laurey

Feb 26, 2016

We were completely satisfied with the salesman we dealt with. I can't say enough about the service adviser I deal with. He is friendly and professional, extremely knowledgable and honest.

karen61

Feb 24, 2016

I was experiencing a problem with my CRV and was easily able to make a service appointment for the next day. Had my usual service adviser, Joe Sanserveri, who, never leaves me hanging all day to find out what is wrong and what needs to be done. This is always appreciated, and the fact he was able to have my car ready the same day was an added bonus. My experience was COMFORTABLE... minimal stress (except for cost...ha). We have 2 cars that go to Grand Prize dealership for service, which always is a nightmarish experience. Your service adviser, Joe Sansrveri and the service department are great!!

MissMoe8286

Feb 23, 2016

Fernando Forteza sold me my car and he was the most honorable, kind and helpful person. He was extremely accommodating to me. I bought an inexpensive, used car and he treated me as if I was buying a Mercedes! Highly recommend Honda of Nanuet and if you come here be sure to have Fernando help you out!

Linda

Feb 18, 2016

The purchase process is easy and the service is excellent.

gr8coinz

Feb 18, 2016

Way too much haggling in the buying process Almost walked out twice.

K1234

Feb 17, 2016

The guys there are true professionals and treat the customers with great regard.they take the time to inform you and answer any questions you might have....

Gary Brescia

Feb 14, 2016

Friendly, excellent service. The estimate of repairs are discussed and there is no pressure put on you.

Scottyboy

Feb 11, 2016

I came to your dealership to get an oil change because I recieved a coupon in the mail. I was impressed with the waiting are as well as the friendliness of the employees. I was expecting someone to come out and try to sell me an air filter or a belt which is very common in most oil change places. Nobody ever came for that reason. Good job DCH.

tonyo

Feb 8, 2016

Car was diagnosed with a misfire in the (5th piston) engine. Another replacement of spark plugs was suggested and at this time appears to have solved the problem.

Luz Ancheta

Feb 8, 2016

very satisfied with my service manager Joe, about what"s needed to be done in my car.

Brenda h Penczak

Feb 6, 2016

Very pleased, the dealership provided me with coffee and a muffin, made waiting very comfortable.

sunny

Feb 3, 2016

i was very satisfied with the agent that helped me fix the problem with my 2015 honda crv;i brought my car in for the vibrations ihad from the day i bought the car.

valepalaciosc

Feb 1, 2016

Joe Sanseverino, the service advisor was great and helpful. My Honda was ready in a timely manner, just like he said it would. I'll be going back.

Joanne

Jan 29, 2016

Everyone I have dealt with during my visit in the service department explained and got my issues fixed. I'm very satisfied with the service they all provided.

FlexS

Jan 29, 2016

I've dealt with Honda of Nanuet since 1996 and have had an overall positive interaction. I've dealt mostly with Joe Sanservino and Dominick Garretson in the service department and have been treated courtiously every time. Joe Sanservino went over the service report and explained all the findings, he was very helpfull

cbish213

Jan 26, 2016

I have used this Honda Service department for over 12 years. Everyone I have dealt with has been friendly, helpful, and knowledgeable. They alway go the extra mile to help me. I especially like dealing with Dominic and Joe SS.

sarala

Jan 19, 2016

Got my new Honda CR-V from DCH. Travis was a great and he made our sales experience great! For a person like me who doesnt know anything about cars, he showed me the in and out of the cars. All the other team members were also great! Would recommend DCH to all my friends!

PrincessaL

Jan 17, 2016

Giuseppe Sanseverino was very pleasant to deal with. He treats his customers very well. The service was great. The tires are great and I like how my crv drives.

Pat

Jan 15, 2016

Joe my service man was very thorough in explaining what I needed and why. I took it in for yearly inspection thinking I might need more things than I actually did. He is a very polite and pleasant person who knows his products. He is an asset to Honda.

Duvenus

Jan 14, 2016

I have purchased several new cars and referred many peoples To this dealership. I enjoy working together with Fernando and so did my friends and family members.

Hung Nguyen

Jan 13, 2016

Came in at the end of November for problem related to battery. Car failed to start, dash board kept showing battery low charge. It was a new battery, but Michael Laterra decided to replace it anyway. I paid $135. Soon after that the same problem came back. In total, I had been back and forth at the dealer 6 times in about 1 month span, for the very same problem. Then, Mike told me they still did not know the problem, and in order for them to diagnose it further I would have to pay at least $500. Of course I said no. I wasted money and so much time and got nothing fixed. They couldn't even return my good battery they took the first time. I am not happy at all and will file a complaint with Honda and Better Business Bureau.

Marisa

Jan 11, 2016

I had great customer service at Honda of Nanuet. I helped right away and taken care of in ample amount of time. They finished my car in the allotted time that they told me.

dch of nanuet

Jan 10, 2016

the service this time is quicker than the previous one

Satisfied Customer

Jan 6, 2016

Joe Sanservino was a friendly, thorough and helpful Service Rep. He was extremely busy but treated each customer with courtesy and patience. He and staff fixed my problem and handled my special requests.

Janique

Jan 6, 2016

I love this dealership. Very friendly people and they always find the time to fit you in for any type of service. I travel all the way from White Plains NY to come here after having several bad experiences at White Plains Honda (where I purchased my car) and Tarrytown Honda and believe me the 20 minute drive is well worth my toll, gas and time!

Leslie Gonzalez

Jan 5, 2016

Excellent experience I own three Honda vehicle which have been purchase from here

Camrobin

Jan 4, 2016

I had went to the Yonkers Honda service on Yonkers Ave and I had spoken to someone there who wasn't professional and not to mention he wanted to charge way more for the battery change as well as let me wait 3 hrs for the change. I went to Nanuet Honda and I was told that the change would take only 45 mins even though they had several customers waiting and also the cost was cheaper. They showed professionalism..Richard was awesome so is Tom the manager. The waiting area was clean. I would recommend Nanuet Honda, NY.

steph888

Jan 4, 2016

This was my 3rd vehicle leased/purchased from Honda of Nanuet. Cole my salesman and Darren went above and beyond to make my experience exceptional. The level of excellent customer service and knowledge has kept me coming back to this dealership. I have just leased my second CRV, and purchased my son a used car 6 months ago. My experience with the used car sales team was fabulous. They found us the perfect fit for my sons first car. Darren made a life long customer by servicing my family completely. I chose to give this dealership my business because of the wonderful staff. I can buy a Honda anywhere but I will always chose DCH Honda of Nanuet

Johno120

Jan 4, 2016

I get to drop off my car and they gave me a rental car to get back home at no charge to me. That was very convenient for me because I have to go to work that day. Mike is the person who took care of me. Mike laterra you are the best.

S. Chuguevsky

Jan 3, 2016

Had to do recall service of my odyssey air bags. The job was done free and fast. This time I'm satisfied

dude

Jan 2, 2016

Joe was very helpful and accomodating. My car needed brake work and Joe explained what that entailed in sufficient detail and kept me up to date on the progress of the work.Thank You

Rodimus Prime

Dec 31, 2015

Buying a car can be a rough time. Especially when it's your first time and on a budget. Up until this point, dealing with various salespersons and dealerships have been more misleading and stressful than anything. Not these guys. I was treated like first class and supported through every step of the process. They even continued business dialogue with me well past closing time when they didn't have to just to make sure I had the best experience ever. I'm definitely buying my next car here when I'm ready. Special mentions to Mr. Forteza and Mr. Klein. Thanks, DCH!

Wendy Ripp

Dec 19, 2015

I had an electrical issue - rear signal light burned out, and your technicians troubleshot the issue. It required sending away for a 'wire collar', in Ohio. My customer service rep, Lisa, did a terrific job of communicating with me, and moving heaven and earth to get me the part as quickly as possible. She was very responsive and the whole situation worked out great, in short order. Great work, Lisa, and the technician who made the repairat

Nicantbro

Dec 18, 2015

The sales representative was friendly and caring and funny. Put me at ease and gain my trust. Plus my baby (car) was feeling better and driving like new again. ??

Car crazy Jeff

Dec 18, 2015

Dominick Garretson is the key reason why we continue to have our vehicle serviced at DCH Honda. Period. Friendly courteous patient knowledgeable. He is my advocate. I have referred many of my colleagues because of him.All have be2 satisfied thus far.

Sullivans

Dec 17, 2015

I was helped right away. Very friendly and informative. The service department was excellent. Received a call about the problems very quickly as well as fixing the problem . The service rep was great!!!

Frank

Dec 17, 2015

Great job with serving my car. Why does it cost so much more for parts at Honda and can get them so much cheaper at a parts store.

Steven Mb

Dec 17, 2015

Great for $29.00 Express Oil Changes! Way overpriced for other services like brakes, etc!!!

HONDA2729

Dec 16, 2015

WE ALWAYS USE DCH FOR BOTH MY HONDA CARS I HAVE BEEN A CUSTOMER IN ROCKLAND COUNTY FOR MANY YEARS AND HAVE ALWAYS GOTTEN MY HONDAS AT THIS LOCATION

KARIEMAH SHAH

Dec 16, 2015

The overall service was great. The only downside was that it took a lot longer than I anticipated as it appeared that there weren't that many folks getting their vehicle serviced.

N Danahy

Dec 16, 2015

I've purchased two cars from this dealer and chose to continue the relationship with service. Since I usually wait for the small services I have done (like oil changes), I'd like to have slightly more comfortable chairs in the waiting area, and more tables or desks.

Lisa LaRosa

Dec 14, 2015

Leon our salesperson was superb! I will refer all of my friends to him!

Stan Teich

Dec 14, 2015

My salesman, Irwin Staub, was extremely professional and knowledgable. This made my experience at DCH Hondaa outstanding.

mickymax

Dec 11, 2015

Over the past ten years we have had three Honda CRVs from as many dealers. I have to say that doing business at Honda of Nanuet was the most positive experience of any. We felt that it was like buying a car from our cousins. Leon took us thru the purchase based on what we wanted and we felt he acted like our advocate as well as salesman. Our treatment from the technical people thru the management was first rate. Our experience with the financial person Marie, usually a trying experience, was just an extension of the friendly care. Based on how we were treated and the value we received, we highly recommend this dealership.

shoregirl

Dec 10, 2015

I could not have been more pleased by my experience at Honda Of Nanuet. For a first time customer, Anthony treated me as if I've been here many times over. The service was fantastic and the delivery process for my CRV was made seamless!! I wholeheartedly recommend coming here and seeing Anthony.

gort70

Dec 9, 2015

they provided very great service at a reasonable price. all staff encountered during the serve appointment were professional and courteous. I was very satisfied with my service appointment.

DRF

Dec 7, 2015

Overall, I like the improvements to the waiting area. As always, my car's maintenance was prompt and sure and the staff were polite, but when I attempted to find the mute button for the waiting room television--which no one was watching--an employee came up to me and told me that because "there are always people coming in and out," it must be left on. Studies have shown that a distracting environment makes people feel more bored, not less. People DID come in and out of that room during the hours I spent waiting for my car, the overwhelming majority of them were reading their own books, writing on their own notebooks or looking at their own devices. If even one of them had wanted to watch television, I would not have minded, but I don't need to be screeched at about makeup tips by someone who isn't even present in the room. Please leave out a remote that visitors can use to turn off the idiot box.

Honda1

Dec 6, 2015

This is the third Accord that I have purchased from Honda of Nanuet, and this is not last one. Leon was our sales representative. He was very helpful and friendly.

Zambi1

Dec 6, 2015

I was extremely pleased with Tony Celeste. He was very helpful to me to get the car I wanted. One perfect gentleman! This is the third Honda that I bought in Nanuet and it won't be the last.

Noreen

Dec 6, 2015

Service dept was very helpful and honest on what repairs are needed in the future, and did not push the work to be done now.

parso Hingorani

Dec 5, 2015

Extremely satisfied with the service and the gentleman who was fully knowledgeable

Al Pieretti

Dec 3, 2015

I recently purchased a used Honda Accord from this dealership and I have to say I was treated as though I purchased a New Car, from the sales person to the service department, I have never felt so good about dealing with people who know how to take care of customers, from emails and phone calls asking if everything was ok and if I needed anything and this was after I purchased the car, guys keep it up it means a lot and I am sure not just for me thank you all from your new friend Al

Jen

Dec 2, 2015

kindService done very fastNice waiting room with coffeeWas friendlyAnswer the phone nicelyBut there's no enough parking placeOn the invoice explan the detail fixing

Bill D

Nov 25, 2015

Joe S. was friendly, professional and made the whole process hassle free. A Plus on his communication skills. I'm Still satisfied with Honda of Nanuet!

Jason P.

Nov 24, 2015

Their customer service sucks. First, they entice you and get your interest, but once they find a better candidate for their pockets, they blow you off. I had an appointment to go check out a car. I drove all the way from Connecticut approximately 2 and plus hours. Once there, I came with the surprise that the car was already sold. The Internet accounts manager Matthew Berkowitz whom I was speaking to since the start never bother to call to tell me that the car was already sold. Instead, he made me waste 2 and plus hours of driving to have one the salesperson tell me the was under a deposit. The manager's lousy excuse was that he had sent me an email notifying me of such sale. And, I had to hear such lame excuse from one of his salesperson because, he wouldn't even show his face. Dude, you could have call me and left me a voice mail. We were following from thd beginning via phone calls not stupid emails. Don't do business with these guys. They lack communication and character.

alex Fratello

Nov 23, 2015

The dealership diagnosed the problem ( a loud rattle in the rear of the car) and although they did not have a replacement part (shock absorber) to fix the problem. My car is a Honda 2016 HRV- a new model car- they did fix the existing part ( shock- absorber) and the problem ( noise) went away. Hopefully the dealership will have 2 new shock absorbers this week and they can replace both shocks.I give credit to Joe Amodeo and the mechanic that worked on my car- at DCH Honda of Nanuet.This is my first Honda vehicle.A Fratello

george

Nov 20, 2015

Inspection was done quickly while i waited. Waiting area was clean and convenient..

author

Nov 19, 2015

I was very pleased with the courtesy and efficiency of service personnel.

BlueBlzr

Nov 16, 2015

Service Rep took the car in and insured me that work would be covered by the warranty. She was courteous and offered shuttle service to take me home. Problem was corrected in one day to my satisfaction.

Vinny C

Nov 12, 2015

I brought in my 2010 Honda CRV for a scheduled maintenance appointment.My repair was done properly and in a very timely fashion.My service advisor, ( Joe Sanseverino) was great and is always very helpful.

Steven Richman

Nov 10, 2015

I brought my Civic in for a NYS Inspection. My service advisor, Richard Alarcon, was very attentive to my concerns and pointed out that I also would need a tire rotation. I wasn't aware that I needed the rotation at that time, but was glad that he recommended it, as I always try to be aware of safety concerns. I was glad to see that Richard was concerned as well. That type of service spirit runs through the whole DCH Honda of Nanuet dealership.

Sabrina Greco

Nov 8, 2015

Excellent Service as always. Staff and technicians are always very efficient.

Angela Zambetti

Nov 7, 2015

I was extremely pleased with Bill Eagle andAnthony Celeste.They were very helpful to me to get the car I wanted. two perfect gentle men. This is my third Hondathat I bought in Nanuet and it won't be the last . SINCERELY ANGELA ZAMBETTI

craigdia

Nov 6, 2015

They came through with the car they promised. They always responded to my emails. Easy process to complete. Bought a car there before, would continue to purchase there.

RobRose

Nov 6, 2015

I was very satisfied with the speed of diagnosing problems and fixing them. One of my cars is quite old, a 1999 Accord, and it has been well taken care of at the dealership.

McKeever

Nov 6, 2015

Always consistentIndividual attention to every possible problem and concern of customer Prompt serviceAlways courteous and friendly I am not associated with sales dealership or serviceI have been a customer for many years

rbj87

Nov 6, 2015

We have been bringing our car in for Honda Service year after year because the staff if very professional and upfront about any concerns or problems. Joe Sanservino was helpful.

Joe

Nov 6, 2015

No objections. Well done all around I have no need to say more just to fill up space.

roger

Nov 6, 2015

Took an hour to find out that my oil was low and then wait a week to get it fix when I will lose my car for another week yet there was no inquiry if that would compromise me.

Sandra Dolan

Nov 6, 2015

Great service, great customer service. I am happy with my experience at this dealership.

Tom Pflomm

Nov 4, 2015

Good but definitely more expensive than non-dealer service centers.

cbish213

Nov 3, 2015

I bring my car regularly to Honda because of the service advisors and the great service that is given to my car. Thank you, Joe and Dominick!

stillrollin

Nov 3, 2015

We have always used Honda to service all three of the cars we have bought there. We are often asked why by our friends and my repsonse is the same: They provide prompt courteous service at resoanble prices. I'd add that if my wife is taken care of, it provides us both with piece of mind.

Nancy

Nov 3, 2015

Mike my service manager was very helpful, patient and knowledgable

CR Taibi

Nov 3, 2015

Thank you Joe Sanseverino for your customer service and the loaner car for the day.

Denise

Nov 3, 2015

Joe always goes above and beyond in the Service Department. On my recent visit, a very busy Monday morning he was one of only two Service Advisors working(Joe and Dominick a third gentleman walked around doing not much of anything.) Joe had a line waiting for him. He was pleasant, helpful and very accommodating.

Joe Zaccaro

Nov 2, 2015

Josh was great, very helpful and made the whole process simple

2flychef

Oct 30, 2015

Absolute pleasant experience ... Fernando was amazing, no pressure, helpful and knowledgable. I would recommend highly for an efficient, timely transition to a new great vehicle!

afratello

Oct 22, 2015

Mike LaTerra was very good, pleasant and professional- Especially on a sunday morning.I will be back for all of my service needs.Alex Fratello

joanneh40

Oct 22, 2015

Brought van for replacement air bag recall. Intended to drop off at night for them to work on next day. The service manager offered, since they only had one car being serviced at the time, to replace it almost immediately instead. I waited less than an hour and took my Honda home that night! Great option. Went into the showroom to ask about the CRV while I was waiting. Unfortunately, that salesman was not really enthusiastic or knowledgeable about the CRV vs. other cars I was considering. In fact, when the work on my Odyssey was finished, I got more helpful information from the service manager than I did the salesman. I'll go back there to test drive a CRV but will avoid the salesman I dealt with the evening of my service.

Emily

Oct 21, 2015

Service Department was great. They even brought my car back inside. I assume they saw my handicap sign and were being polite but it scored great points in my book!

TanyaPC

Oct 10, 2015

My car was serviced on 10/08/2015 at 4:30pm. Mike LaTerra was very professional and friendly. His smile said it all "Welcome to Honda, how can we help you" then the spoken words followed. I knew I was in good hands. Thank you again Mike!

Abby321

Oct 8, 2015

Anthony was very friendly and accommodating the dealership itself was very comfortable. Ben the sales manager was very helpful when I had questions as well.

R. Arun

Oct 7, 2015

The manager, MichaelThe sales officer, HovigAnd the accountant, MarcieAll went above and beyond to make our buying experience an extremely positive one.

BT2020

Oct 6, 2015

I am now one years old as a DCH customer. I am greatful for Lisa DiZenzo, Mark Stephenson & Mike. I purchased my car and solely took my car to DCH NANUET for services. Lisa has put me rentals, assisted with road side service and makes sure I am okay. Despite my many complaints of the car itself having several issues. Lisa always takes time to listen to my concerns and even has the mechanics speak with me directly. Thanks for a great year Lisa and Mark. I am one years old.IF I KEEP THIS VEHICLE, it will ONLY be because I know you and Mark will help me when needed. You guys rock. BT

Marty

Oct 2, 2015

Sales person made this great I am a difficult customer but Fernando took the time to put me in the right car at the right price

Melanie Nervegna

Oct 1, 2015

This was my first experience with DCH Honda of Nanuet and it was a very pleasant experience. Michael went above and beyond to meet all of my needs, making me feel right at home. I would definitely recommend him for anyone looking for a new vehicle.

snowball2011

Oct 1, 2015

I went in for my yearly inspection. Everyone was so friendly & professional. They even pulled my car up me when I was leaving. I would go back again.

Tkellz33

Oct 1, 2015

I went into Honda becuase I wanted a new car Dave worked with me to get me In the car he's a great salesman and very attentive. I would recommend him to anyone getting a car can be a slow process but he made easier on me. Maria in financing was also great she had a great personality and help me out. Thanks again guys.

Patti

Sep 30, 2015

Everything was fine, there was a little bit of a miss communication in getting approval to have work done. When I called to see if my car was ready, at least an hour after they said it would be done, they said it wasn't done and was waiting for approval. I think they forgot about it, when I think they should have tried harder to get in touch with me. I then had to wait longer to get my car back.Plus I think the parts and labor are very expensive.

Rick Diliberto

Sep 30, 2015

Outstanding survive and quality. My family has purchase 7 cars since 1993.

Ron Allen

Sep 25, 2015

Anytime I need service I call Joe and he takes care of myself and my families vehicles. Jeff always asks me if everything is alright . These guys always go the extra miles with us to make sure we are always satisfied. Joe is the best Joe thanks as always !

Zavato

Sep 24, 2015

Recently took my car in for service- it was running rough. The issue was efficiently addressed to my complete satisfaction I will be returning for my future car needs

jreilly

Sep 23, 2015

I brought my car to the dealership Service Department for general maintenance. The entire staff at Nanuet Honda was extremely helpful, efficient and pleasant to work with.

barbara

Sep 20, 2015

Travi's was very helpful and friendly. After se purchased the car,He gave a quick lesson on the controls and Bluetooth and we were off quickly.

Smartshopper

Sep 20, 2015

Friendly and efficient without any pressure resulted in an excellent buying process. Product knowledge very good and ability to attend to the details solid. Great pricing without the haggling!

sully67ny

Sep 19, 2015

The Service Department was prompt, professional and courteous. I was very impressed with the professionalism of Michael Miller, Service technician. He estimated the length of waiting time very accurately. He answered my many questions with accuracy and patience. I would recommend not just the Service Department at Honda of Nanuet but also any other service that they provide.

Service

Sep 18, 2015

My check engine light came on for the 3rd time in 6 weeks. The service department was as upset as I was. They check w=everything again and finally was able to spot a wire that needed to be replaced.

nancy kraus

Sep 11, 2015

My appointment for oil change and radiator flush was performed accurately . The piston rings were checked and I was told there was no problem with leakage. I have always found the service department to be friendly and informative.

Boweryboyq

Sep 11, 2015

After a long two weeks of training near Canada, losing my friend/fellow soldier and missing my family. I lost my keys to my car. I didn't realize this until I got to my car that was parked in Orangeburg NY. After all the training and heart ache I was feeling devastated. I had the car towed to DCH Honda of Nanuet. I made it there at 3:50pm on a Sunday. The parts department closes at 4pm. A woman by the name of Lisa DiZenzo saw me in uniform got on the loud speaker and said no one leaves until this guy gets what he needs. The crew at DCH didn't not hesitate. The level of professionalism and the dedication had me speechless. To Lisa and the guys in the parts department, oh and the lady in the cashiers desk lol thank you guys I'm for ever in your debt. I live in Manhattan but I know I will always be a loyal customer taking the ride up to DCH Honda.

David Hendrickson

Sep 10, 2015

Because Dom Gerritson IN THE SERVICE DEPT makes sure customer satisfaction is first I make sure my vech from FLA. as well as the family cars in ny are serviced here. thank you David H.

Rocklandite33

Sep 10, 2015

Very impressed with the professionalism shown by Mr. Sanseveri. He estimated length of time waiting very accurately . He answered my many questions as this is 1st new car ever & 1st service.

Despi

Sep 9, 2015

This is the second Honda that I have purchased from Honda of Nanuet. Dan D'Angelo was our sales representative and he was wonderful. He was very knowledgeable about our Honda Accord and made sure to point out the new features (by the way loving the Bluetooth connection and that my text messages can be read from my Blackberry). I have brought my brother, sister and best friend also to Honda of Nanuet after I purchased my first Honda and they too walked away with a brand new Honda.

Leonidas

Sep 9, 2015

The service advisor Guissepe Sanseveri was courteous, friendly and knowledgeable in expediting the maintenance of my Honda CRV. The work was completed in a timely manner. I am very satisfied overall.

alrastelli

Sep 8, 2015

Dealership was friendly, helpful and courteous. went in at 5:00 and walked out with a new car by 8:30. You cant beat that!!

paulavass

Sep 8, 2015

Buying a car is a team effort, and this team .. Mike Porreca, Darren Makofsky, Christina Keough, Fernando Forteza, and Mark Stephenson worked together very well and made my buying experience practically seamless. Before this purchase, my first purchase at the dealership years was seamless as well, and the service department staff has always been pleasant to deal with as well.

baseballfan180

Sep 7, 2015

everyone was very friendly great experience. Knew exactly what I wanted and they delivered. Would come back again to buy another vehicle in the future.

Gloria DiGennaro

Sep 5, 2015

I have been bringing my car to Honda for all service since 1998 Thanks to Dominick Garretson, always satisfied. Would highly recommend Honda service!

cmarchena

Sep 4, 2015

Always great honest service. I do not take my vehicles anywhere else. I'm always satisfied with the work and I have no complaints with my dealings when it comes to service.

Rebecca

Sep 1, 2015

Nanuet Honda was the only dealership in my area that would give me an honest price online when I was researching new Honda Accords for purchase online. One dealership in Tenafly, NJ that I had bought two cars in the past from refused to give me a quote. They wanted the quote that I had gotten from anyone else and then they would beat it. So other dealers had to do the work of getting the quote to me and they could sit back and knock a few bucks off the quote. Some nerve. If you live in the area, don't go to Tenafly. Go to Nanuet.

harv3840

Sep 1, 2015

Very good staff who realy take care of their customers. Service advisor explained all the workto done and really pleased me. The service area was clean and the emloyee really attentive to the customers.

SloatsDCH

Aug 31, 2015

She was quick and efficient. A very friendly representative of the Honda DCH family. I would recommend her to any Honda customer (New or current).

gpnyc

Aug 31, 2015

Mike Dragon was very helpful and patient with helping us lease our first Honda. Since we live in the city and this was our first car, he helped walk us through our options and next steps and we were able to leave with a car the same day.

Greg

Aug 30, 2015

Took 4 phone calls over three days to reach a service department person. Left messages on their machine as instructed that were not returned. When I got a person, they scheduled me to come in for an airbag inflator recall repair. Sent me several reminders which was fine but when I got there on the scheduled day, they didn't have the parts. Shouldn't they have known this when reminding me about my appointment? They called me to tell me the airbag for the passenger side was unavailable 15 minutes after I had left the car. They explained that they could not replace the driver's side by itself but had to do both together so I needed to pick up the car. When I returned to pick up the car, they were taking the car in to do one airbag but not the other so I ended up waiting for the car. Said they would call me when the other airbag inflator was available, which of course they never did. After waiting a few weeks and then trying to reach the service dept. by phone unsuccessfully, I finally stopped at the dealership and scheduled the other replacement. They had no comment other then they are busy for why they didn't call me when the other parts were available. I used to be happy with their service dept. but just don't feel too confident about them any more.

Joe F

Aug 29, 2015

Dan D'Angelo was great. He took the time to go through the features of the car and explained everything thoroughly. I definitely will return for my next vehicle purchase.

Dariana duean

Aug 29, 2015

Service was quick and everything seemed Okkayy if not better after the service was completed

Glenda

Aug 28, 2015

It is always a pleasure to walk in with my car. Very Friendly. I feel like part of their family.

P. M.

Aug 26, 2015

Excellent explanation (including diagrams) of what needed to be done to the car. Able to get a free rental car at the last minute while the car was being repaired. Car was ready at the time the service dealer said it would be ready.

Laura C

Aug 24, 2015

Work was completed in estimated time frame given to wait

Tricia

Aug 24, 2015

I did try to speak to a salesperson about buying a certified car, but he didn't understand my question and sent me to the service department.

karley

Aug 24, 2015

Staff is knowledgeable, friendly and they work pretty quick and provide solutions if your vehicle won't be ready quickly.

Jackie

Aug 24, 2015

Always a great experience dealing with Honda Nanuet. It is always a pleasure dealing with Dominick, the service manager. I was very pleased with the work that was done and thought the cost to be quite reasonable.

Rose

Aug 23, 2015

Recall for airbags ..they did their job well. I had no problems. They were courteous and knowledgeable.

Diana hanks

Aug 19, 2015

Clean place fast service knowledgable staff. We live at 1 hour away from place. We pass numerous places.

jane sherman

Aug 19, 2015

thanks for squeezing me in - i was traveling and the repair light came on - you let me come in to get the oil changed on an emergency basis... i was in the midst of a long trip and just happened to be near enough to you to call - you served my car for a long time when I lived in Rockland - you took care of it again, even though I live way down south now. THANK YOU!

Nini

Aug 19, 2015

Great accommodations and friendliness. Dave is a great guy who spent plenty of time with us. He was there to answer and question and we did not feel rushed at all.

Pal

Aug 17, 2015

Service is always willing to help answer questions and explain what is needed in a thorough way. The hours are great, staff is friendly, and work is very satisfactory.

2015CRV

Aug 17, 2015

Killed over 2 hours this Sunday trying to get a salesman to come up with a price on a loaded CRV. We negotiated a price and then he wrote up a PO for 2K more, then slammed 200 for the Nitrogen tires in top. Hint - air is free. We walked out after major fatigue. I should have left after an hour, but I could really use a new car. Salesmen had no idea what his inventory was. I asked him why his website showed more cars and he did not know. Hours are supposed to be 11-4, but at 11:15 the doors were still locked.

nicholas10

Aug 16, 2015

I was very pleased with my purchase, the staff & finance got me in my car the same day, the pricing on my car was very fair. I would recommend this dealership. the staff is awesome, and trustworthy.

Most Happy Gal

Aug 13, 2015

The entire experience is always consistently efficient & friendly. The longest time I've spent waitingis 1 hour 30 mins and everyone is very accomodating & knowledgeable. I have just paid off myHonda & I intend to keep driving it for 20 more years! I'm confident that my Accord will serve me wellinto my retirement in future years & then some. In my estimation, the only great driving experienceis with a Honda engine & putting it through its paces.

Michael Bergroth

Jul 20, 2015

I have known Dominick Garretson for 10 years now. We have bought our cars and continued to service them here. What we value most is honesty and loyalty, both of which we have found here. We are older and we appreciate the prompt service and good communication. He has continued the service with my children and grandchildren. The service facility is clean and makes the wait go by quickly. We will continue coming here for a long time.

KayCee CQ

Jul 20, 2015

Going to Honda of Nanuet is a tradition passed onto me by my family. They have been going there for years. I love that you can make an appointment, the staff is friendly, and they take your car right away. We have been seeing Dominick Garretson forever. In fact I travel an hour and a half all the way from Long Island to see him. He really is the best. He always goes out of us way to make sure my car is well taken care of and always responds promptly to any of our calls. I wouldn't go anywhere else.

kat52891

Jul 20, 2015

Dom Garretson is the GREATEST service manager atDCH Honda. He knows what needs to be done and will tell you what will be done. What's great is he gives you the heads up on what will need to be done down the road. I have 5 Hondas and I will only let him handle my cars.

hapi7965

Jul 7, 2015

We would like to convey our heartfelt thanks for the exceptional service that Dominick Garretson have given to us. His customer service is second to none.

love my Honda!

Jul 3, 2015

wonderful professional and friendly staff. Work completed in a timely manner. Waiting time was reasonable and waiting area immaculate!

MSZK

Jun 22, 2015

Had a great and smooth experience with Travis. He was very helpful, kind, and down to earth. I would definitely recommend him! He worked with me to get the best deal possible, and was a man of his word. He extended himself far beyond his job making sure I was satisfied and happy.

ulabulam

Jun 9, 2015

I have been servicing two Honda vehicles there for years. All was perfect. Recently I brought my car for a standard oil change and check of bearing wheels. I did notice new service people. After they replaced the oil they told me that the bearing wheels were not faulty (they were very noisy) and that I had top pay a diagnostics fee. Which I argued. This never happened before. The dealer would tell you that this did not require service and end of story. Fine, I said, and took my car but only after 20 minutes because they could not find my car after the service! Two months later I noticed my oil pressure light would turn on sometimes during driving on curves. I brought it to mechanic. He found very little oil left and very used. He insisted that the oil was NOT changed for a long time! After the ownership change and after the service counselors were replaced, I do not go there any more. Similar situations happened recently to my two friends.

NRD32

Jun 2, 2015

I've never had a quicker experience in my life and everyone was so friendly! I went Memorial Day weekend so I got a great deal and I even got 15,000 miles! Would totally recommend! Love Mike!

stephania1124

May 12, 2015

I just want to take minute and let DCH of Honda of Nanuet know that after many days of intense research and online car searching, i was very hesitant in coming in to work with your company, and i only say this due to the negative reviews that i have seen and read online.i most importantly want to thank Jerry Martinez for his OUTSTANDING professionalism, hard work and dedication. He was absolutely wonderful to work with. He was extremely knowledgeable and patient with me throughout the process.I will highly recommend Jerry to family and friends whom are looking to purchase a car in the near future! After dealing with so many different sales representatives at other dealerships, it is refreshing to partake in this situation with someone who is willing to give 150% if not more, to make their customer happy.To you and to Jerry, along with the finance manager, i say THANK YOU.thank you for being professional and thank you for making us feel comfortable.Best, Always Stephanie

louswimmen

Apr 20, 2015

Travis was knowledgeable and professional. He was a pleasure to deal with and delivered on all he promised. The entire experience was enjoyable and I never felt pressured.

deetavares

Apr 4, 2015

I had to write an excellent review after my experience with DCH Honda of Nanuet today. The General manager Mike, Business manager Fadi Iskander, and Sales Conultant Tyler Cueto made it such a great experience to lease a new car. They answered all of my questions thoroughly, patiently and made my mother and I very comfortable! I highly recommend DCH Honda of Nanuet If you are looking for honesty and a nonstressful experience buying or leasing a car.

littlebitstrain

Mar 31, 2015

The place was clean. The people were friendly. Michael Ross answered all my questions and helped me to feel at ease. I feel satisfied/happy.

treeshgo

Mar 30, 2015

Mark Stephenson was very helpful for my 2nd and 3rd leases with him. He is very personable, knowledgeable andhelpful. I leased the 2015 CRV and he went over all the perks of the SUV with me; putting my bluetooth contacts in place. He made the experience very painless!!!

Markledge

Mar 23, 2015

Dan D'Angelo is the man! He laid out all of our options and helped me pick the best car for our family. He was friendly, attentive to our needs, and he treated us like family, not customers. I love my 2015 CR-V. Rob Dessau also took care of donating our car for is. That was a huge burden removed from our shoulders. And of course, thank you to Dominick Garretson for taking care of our cars for many years and for setting us up with Dan to lease our car. Overall, our experience at DCH Honda of Nanuet was well worth the time and money well spent.

jack454450

Mar 22, 2015

Dan helped me decide whether to purchase my leased vehicle or to lease a new one. He explained all the pros and cons for both. I decided to lease a new one. When I went to pick up my new Civic, he could not have made it easier. He almost had my preset radio stations right.

knruiz

Mar 19, 2015

I was very pleased with my sales associate, Angelo Alvarez and the entire team. I hate wasting time at a car dealership, I know what I want and what I am willing to pay and they met my pricing and appreciated my time. Even picking up the vehicle was a breeze. Professional and courteous staff, I was pleased with the entire process.

Carmen522

Mar 18, 2015

I just went for an oil change and I've never felt so comfortable at a service department ever. My wait was very minimal and my service coordinator was more than accommodating. I never felt pressured to get unnecessary work on my car. Dominick Garretson is a perfect example of what customer service should be. Dominick has a great personality and easy to talk to regarding your car. He doesn't give you the run around. I will from now on go to him for any servicing I need on my car. Very professional!

Ruth

Mar 13, 2015

I have always found acquiring a new lease a very pleasant experience but this latest process was the best. Dan D'Dangelo made it such an easy stress free experience. It was outstanding and patient answering all my questions and concerns. He also gave me terrific advice to aid my decision. All my past dealings with the Service department have been very positive. It is a dealership with so many friendly employees. A thank you as well to Jay Milich and Christine Keough for their assistance

ronrensAaol.com

Mar 12, 2015

It was just an oil change, but they told me my oil was still at 40%. I knew that but told them to do that after this winter. When finished they let me know everything else was good on the car. They did not try to get me to spend any extra money. I was very satisfied

EKAY9

Mar 10, 2015

In every department, Honda offers an excellent experience with providing quality service, friendliness and convenience to it customers. Mark Stephenson, sales, is great with getting everything you are looking for in a vehicle, he has been my salesman in 3 different purchases and each one was great enough that one of my family members has consistently used him as well. Mark is professional, keeps customer needs in mind throughout the purchase, and follows through as long as you have a honda vehicle.

Ckaufman

Mar 9, 2015

Our experience during our leasing process was excellent. Both the manager and the salesman were very helpful, accommodating and pleasant to deal with. I would highly recommend the dealership and especially Travis Jordan.

jhaze117atgmail.com

Mar 5, 2015

I am thrilled with my Honda purchase and I want to say thank you to this dealer ship! This was a excellent experience from the minute I stepped on the parking lot. My experience should be your experience. I recommend DCH Honda of Nanuet as one of my top dealers. No pressure and all questions answered and I really got a great deal! Thank you for making my experience one I can speak of!Janet

lantony

Mar 1, 2015

An excellent experience at a quality dealership. They gave me an excellent price on a Pilot EX. The price was great and I would recommend this dealer to everyone. Everyone involved was polite and professional and could not have been anymore helpful.

Francis Clements

Feb 26, 2015

An excellent experience at a quality dealership. They gave me an excellent price on a Civic LX. Everyone involved was polite and professional and could not have been anymore helpful.

Morris

Feb 26, 2015

The sales process was professional and quick. The price was great and I would recommend this dealer to everyone. when I went to complete the sale and pick up my car, I was out in under an hour.

BK

Feb 24, 2015

If you ever want to have a great experience when visiting a car dealership, DCH Honda of Nanuet is the place to go. Whether buying a new, Pre-Owned or a car requiring service I have never ever had a bad experience. They treat you exceptionally well and make you feel welcome while addressing the reason for your visit.There are 3 (Three) employees that I personally have had dealings with and are the main reason that I will continue to bring my business to DCH Honda of Nanuet. For New car sales see Dan D'Angelo. He is very courteous, knowledgeable of all Honda cars and will make your buyingexperience a pleasant one, with out the pressure like other dealerships.If you are looking for Pre-Owned vehicles I advise you to see Michael Fiorentino. He is the realdeal. He Is very courteous, knowledgeable and makes your buying decision a comfortable one.Last but not least for service there is no better than Dominick Garretson. He can address allyour service needs. He is friendly courteous and very knowledgeable about the entire Hondaline. He will make suggestions for services without beating you to death unlike service in other dealerships.These 3 (Three) employees are great assets to DCH Honda of Nanuet and should be recognized by senior management for their efforts. They are the reason for the success ofDCH Honda of Nanuet and the only reason why I continue to patronize this dealership.P.S. And NO!! I am in no way related to these 3 employees.Barry K.

Joelip

Feb 21, 2015

Was looking for a car for my son who just turned seventeen. I thought it was going to be a stressful experience. After going to a few other dealerships I ended up looking for a Honda. I went to DCH Honda of Nanuet and it was a smooth ,quick and enjoyable transaction. Brian and Darren were very professional and helpful with me in selecting the right car for my son. Ended up sitting with Rick Kara to finalize the paper work . This guy makes you feel like family. Truly great at what he does. Will definitely be going back to this dealership again.I highly recommend this dealership to anyone searching for a new or used car. Thanks guys.

Neal

Feb 18, 2015

Worked with Travis Jordan to buy a used Civic and to lease a new CRV. He was extremely professional and helpful. He went out of his way to make sure every detail of both transactions went smoothly and on time. Our dealings with everyone at DCH Honda was 5 star. We have been using this dealership for many years and would not think of going anywhere else to obtain a car. Want to thank you Travis for all the personal attention you gave us. Sheryl and Neal

Rick

Feb 17, 2015

I have purchased and leased many cars over the years from Dan D'Angelo. He has always been very professional and knowledgeable. He's always worked in our time frame, and pulled through with the car I was looking for. I've recommended him to friends, and they've all come back to me thanking me for introducing them to Dan. Sincerely, Rick S.

Justin

Feb 16, 2015

It's very great experience. Understood it's a very easy to buy a used car..

Abbierock

Feb 16, 2015

I just want to thank Joshua Cruz from Honda of nanuet. I couldn't feel more welcome coming into the dealership. At Honda of nanuet , Joshua made everything he can possibly do to help this sale happy and less stressful for me. This is my second Honda , the best choice for me , just right!!! I would highly recommend Honda of nanuet to everyone . Thank you so much!!!

nennaa

Feb 12, 2015

I CAME IN FOR PRICING ON 2014'S AND 2015'S CRV'S JUST BEFORE BLACK FRIDAY. VISITED OTHER DEALERS AS WELL BUT JOSH CRUZ STOOD OUT. HE WAS PLEASANT, COURTEOUS, AND JUST SO DOWN TO EARTH. HE ANSWERED ALL MY QUESTIONS AND WAS HELPFUL WITH TRYING TO GIVE ME A GOOD PRICE. I DEFINITELY WOULD RECOMMEND JOSH TO FRIENDS AND FAMILY.I ALSO MET HIS MANAGER JAY WHO WAS ALSO PLEASANT AND PROFESSIONAL. THANK YOU JOSH FOR YOUR TIME

Mike O

Feb 11, 2015

I have known Dominick Garretson for many years and he is themost professional and efficient service manager I have ever dealt with. He treats me not only as a client but as a friendI would recommend him to all my friends

jasel

Feb 9, 2015

I came in for pricing on a 2015 accord and josh gave me the best price, josh was very helpful with answering all my questions , I definitely recommend you go see him for your next purchase. Thank you josh.

stan4jc

Feb 8, 2015

Thanks to Joshua Cruz and Jay for assisting me find a vehicle. They worked with me to secure loan, matched lease price, and shipped in the vehicle I wanted. Thanks for being patient with me and for helping me lease my first car.

Marie C

Feb 7, 2015

Dominick has been my Service Advisor for eleven years. In that time, his professionalism, knowledge and recommendations have kept my Honda in excellent condition. The reason I am a loyal customer of Honda of Nanuet is due to Dominick. He is the best!

Rupinder

Feb 7, 2015

Leasea a 2014 Honda Odyssey from Josh. It was a wonderful experience, devoid of haggling, and pressure. Josh was very helpful from initial contact till delivery. He also contacted us post delivery regarding our lease. Overal great experience with the dealership and the sales team.

Kristine

Feb 7, 2015

Readers, I have been dealing with DCH Honda of Nanuet since I purchased my Accord from there in 2003. I would NEVER go anywhere else. I have had the pleasure of working with Service Manager Dominick Garretson over the years and he is incredibly friendly, helpful, and professional. He takes the time to answer any and all questions, and always explains exactly WHY certain services are necessary. I've met several of the technicians, and one of them actually rode around the parking lot with me trying to diagnose a strange brake-related problem. Three years ago I moved about 100 miles away from DCH Honda of Nanuet, but I come BACK every time I need a service. I would never go anywhere else. Best, Kristine

Juanita

Feb 7, 2015

Joshua Cruz and his team were extremely helpful, friendly in assisting me in the leasing of my 3rd honda vehicle. I believe I got a great deal and excellent service. I'm a loyal honda customer. Have dealt with other dealers and sales representatives in the past and Josh Cruz was by far the best I've dealt with so far. It was a great pleasure to do business with him..

MARIA

Feb 7, 2015

I am extremely fortunate to have Dominick Garretson to be the service advisor ,he is very honest and knowledgable it is a pleasure to deal with him, He is very pleasant. thank you very much.

lsleb5

Feb 4, 2015

My husband and I started bringing our Hondas (an Accord and a Fit) to Honda of Nanuet because of its convenient location. We were extremely fortunate to have connected with Dominick Garretson, and have been dealing with only him since then. His professionalism, knowledge and integrity are beyond reproach, and he is a pleasure to work with because of his friendly manner.He is always eager to patiently answer all of our questions, and explain exactly what work has to be done and why it is necessary.

Jovigirl517

Feb 2, 2015

Having been to other Honda dealerships in NJ & having an older Honda I have sometimes felt taken advantage of. Thanks to Dominick Garretson's honesty & knowledge I now feel comfortable bringing my car in for service and reapairs.

Kpupo

Jan 30, 2015

I have bought all my Hondas through Dan D'Angelo. He is always pleasant and makes everything go smoothly. I will continue to go back and see Dan again just because he makes it easy and hassle free!

jrhuston

Jan 30, 2015

I own a 2012 CRV and have been taking it to the dealer for service and repairs since we purchased it there. Because we were new to the dealership and the area, we didn't have a specific service advisor. We were randomly put in Dominick's care for our first oil change, and a recall. We were very pleased with his professionalism and the overall service by the technicians. He is friendly, knowledgeable, and honest. So much so, that now when we need any service or repairs, we call first to make sure he is in.

Skies

Jan 30, 2015

I recently purchased a pre-owned Honda Odyssey from DCH (Salesperson: Gerardo Martinez). Jerry was very helpful, and made the entire process, from beginning to end, run very smooth. He worked with us on any requests that we had and delivered us a pre-owned car that looked like new! Thanks again for everything, Jerry!

Mrs. Z

Jan 30, 2015

I went for an oil change & to check something on my Honda CR-V and was very happy with the entire experience. Joe Sanseverino was my service person and he was great.

Chrisquitto94

Jan 29, 2015

I own a 2009 Honda pilot and I've been coming to Dominick Garretson to take care of my care ever since I purchased it. He is a very honest and professional man which makes me feel comfortable as a customer. He is very friendly and his friendliness and patience makes me feel like he actually cares about his customers. I've been there several times and every time I go, Dominick always makes sure I leave satisfied. I will definitely and already do recommend all my friends and family members to go to Dominick. I was really upset when I first found out that Dominick was leaving, I was willing to drive to wherever he was to service my car because that's how great he is!!! But now I'm glad he is back!!! By far the best customer service experience!!!

Ms. LH

Jan 25, 2015

I purchased my Honda in 2007. From the first time I dealt with Dominick, he was a pleasure. He is the reason why I come back to the dealership to get serviced. Dominick is very honest and helpful. He is very patient as well. He makes sure you are well taken care of. I had heard Dominick left and when I came in and seen him there I was so excited. I thought I had to look for somewhere else to take my car after all these years. I am truly a satisfied with my experience at Honda.

Nick

Jan 24, 2015

I had a great experience with one of the salespeople, Dan D'Angelo. He was knowledgeable and made the process as enjoyable as possible. He was honest and sincere and this is why I am taking the time to write this and I would recommend him to anyone looking to buy a honda or any other car on their lot.

Lucasalfredocrnaatgmail.com

Jan 24, 2015

Excellent service, service personnel ( Dominick Garretson ) was giving an excellent personal advice about vehicle maintenance and state inspections. I services all my 3 vehicles here at honda of Nanuet because I'm highly satisfied with their service., especially Dominick Garretson. I'm glad that he's back!!!

Nick

Jan 24, 2015

I purchased a 2006 HONDA Pilot from Honda of Nanuet and have been fortunate to have metDominick Garretson. Over the years, when I go to this dealer, and see Dominick's face, I knowI'm in capable hands! Time and time again Dominick has proven to be trustworthy and honest -qualities not always evident in his position -- and I always feel more comfortable knowing he'sthere. I work in New Jersey and time and traveling are always a concern for me. Any time I call,Dom is always reassuring that he will do his best to get whatever needs to be done in a timelymanner and I've never been disappointed! He is very knowledgeable and empathetic to themy concerns and will always take the time to explain to me exactly what needs to be done and the cost so there are never any surprises. I've always had the feeling, from day one, that Dom was treating me...and the customers...the way he would like to be treated when receiving service. He is an exceptional professional and it is his service that makes me want to go back to this dealer -- besides I know I will never find his kind of service anywhere.Nick

Phil

Jan 21, 2015

I have a 06 Ridgeline and also had a 08 Crv both purchased at Honda of Nanuet. I did not have a regular service rep till i met Dominick Garretson. To me Dominick is the BEST !!! I can call or stop bye anytime of the day and he will put my mind at ease. With any problem i may have with my truck he and his guys do great work.

MAG

Jan 20, 2015

Was out looking one Sunday morning at car's and once I walked the lot at DCH and met some very informative people I knew I had to have my CRV. Travis was very patient and knowledgeable with all the questions I had with all the new things that are in cars these days and made it so easy for me to test drive and make my decision to say Yes to the Honda, and the day I came to pick the car up it was fast easy and painless and within a few minutes he as able to set up my Bluetooth and put me on my way to my very first brand new Honda!! Thank you all at DCH for your hard work!!

cruzball

Jan 20, 2015

Joe and Michael...my Honda guys!A couple of years ago I bought a brand new 2013 CRV that I really like and love driving. My salesman, Michael Morris, had a lot to do with my making my mind to buy a new CRV, basically because he wasn't pushy nor full of corny jokes. Instead Michael displayed confidence in the product he represents. He also worked out a very fair trade-in price for my Hyundai. The other person that has made my Honda experience very pleasant is Joe Sanseverino (Service Dept). It's a bit of a drive for me to bring the car to Nanuet Honda, but I don't give it a second thought because when I drive out of there, I leave knowing that everything required to keep my car running safe and looking great has been done. Joe is sincerely friendly and happily answers all my maintenance questions and I just trust him. Another nice thing about bringing my car for service is the great free coffee, snacks and little waiting time. It's a friendly atmosphere and I'm glad I bought my Honda at Nanuet.

KM

Jan 17, 2015

I have been going to Honda of Nanuet for years. I have purchased two cars there, a 2010 Accord and 2011 Pilot with Dan D'Angelo, it was a pleasant and easy experience.As with all cars, after the purchase, the service department is what will win the day and determine if you will go back for the next purchase. The service department couldn't be better. To start, they have a drive-in service area that makes the arrival process simple and shields you from the rain, snow and cold. They also have a spacious and clean waiting with coffee, WiFi, and TV, so that the wait never seems long. For years, I have worked with Dominick Garretson. I'm always greated with a smile and a hand shake. I have found that he has been trustworthy and he takes the time to be sure that you understand the work that needs to be done. He listens to my comments and makes sure the technicians are clear on the problem. I never feel like I'm getting pushed into unnecessary service. And I never get any surprises on the bill. It is his service, and attention to detail that will make me a repeat customer and to continue to recommend this dealer to all of my friends.

gloria

Jan 16, 2015

I have been using honda service since I bought my honda in 1998. I have been dealing with Dominick Garretson for many years. There is no one like him. He is always friendly, caring, knowledgable, honest and very professional. Being a single female, and not knowing much about the car and what needs to be done, Dominick takes the time to explain to me what is needed and reassures me that it is done in a timely fashion. He takes a lot of the stress out dealing with these issues. On occasions I have had emergencies and he has taken care of the situation as quickly as possible. I always know and can trust that the work is getting done correctly. I. have been driving for more years than I want to admit and I can tell you that I have never met such a great guy who truly cares about what he is doing and the customers he deals with on all levels. This is a trait that you rarely find now a days. I have recommended many people to honda and will continue to do this because of Dominick. Honda should realize what an asset he is to this dealership!!!!! I am so thankful to Dominick for all the wonderful years of making my experience a pleasurable one!

TMAV

Jan 14, 2015

I recently moved to the area and needed to have an oil change and alignment for my 2012 Honda CRV. I was going to make an appointment at the Honda dealership that I usually deal with, but decided to give Honda of Nanuet a try since it was a lot closer. I was not disappointed. As soon as I drove my car up, I was greeted by Dominick Garretson. He asked what me what I needed done, took down my info, and told me it would take about 3 hours. Approximately 3 hours later, I got a call from Dominick that the car was ready. Dominick was a pleasure to deal with. He is very knowledgeable and honest. DCH Honda of Nanuet just gained a new customer!

RYL8

Jan 14, 2015

From the moment I walk into the service department at DCH Honda of Nanuet and I'm greeted by Dominick Garretson, the experience is a real pleasure. From his warm smile to his reassuring tone, from his in-depth knowledge to his real concern, he takes the stress out of the whole experience. I was just there yesterday for a problem with my 2013 Accord that wouidn't start and needed to be jump started twice recently. He told me exactly what the problem probably was and assured me that it would be checked out promptly together with a multi-point inspection of the car, to make sure everything was up to snuff. I waited in the lounge, and within 30 or 40 minutes he was back in the lounge with the completed paperwork informing me that the battery was replaced with a new one, under warranty, and that everything else was fine. He also told me that my car was waiting for me indoors! What an experience! A pleasure dealing with Dom, as always!

D & B

Jan 14, 2015

I have been to Honda Service Depts from NJ all the way to Kingston and I have NEVER met anyone like Dominick Garretson at Nanuet Honda- there is not a question you can ask him that he wont take the time to answer fully - if he tells you something needs to be done on your car you know with 100% certainty that he is honest and knows what he is talking about- When you deal with him you will not be pushed into unnecessary work (like you get in other service departments) What he will do is tell you what you should do in the future on your vehicle - My husband has been very sick so he cant keep up with all the car issues anymore but Dominick has taken the burden off of us and I can just call and have him tell me what needs to be done- He is a true professional-But more than all the above he is a caring person who cares not just about your car but how you are doing- that is a trait rarely found in 2015- So needless to say we wont be bringing our car anywhere but to him- We are so thankful to him!!

kat52891

Jan 14, 2015

I want to thank Dom Garretson for the best service I have ever gotten from a service or auto dealer. I have bought all of my (5) Hondas because of him. I know that when I am told something needs to be replaced or it will be going soon I can rely on his word because of his honesty and integrity. Dom Garretson is the ONLY person I trust to service my cars. Since dealing with Dom I have never been worried that there might be problems down the road and my cars are safe for me and my family to drive. He knows that I have my standards and the safety councils requirements that are law. He is very professional, courteous and understanding of clients needs. When something is wrong with my car I can be assured that it will be fixed the FIRST time the RIGHT way and that I am kept informed on its progress and costs. No need for multiple visits.Dom Garretson represents the characteristics required of auto techs and is and should be an example for all. I can not express adequately all the great qualities this man( Dom Garretson) exemplifies.

bs0535

Jan 13, 2015

I came to Honda of Nanuet looking for a CRV, and the whole experience was great. You know when you walk into a dealership and you feel like the staff is sizing you up - definitely did not feel this way. Second, I was unsure of what features i wanted as well as what I could afford and the sales person (Mike LaTerra) walked me through all of the features of the different models and helped me decide what I needed/wanted/could afford. It was all very easy and straight forward and Mike made my time there enjoyable- which I'm happy about because I was sort of dreading it. All in all I am happy and satisfied, I got a brand spankin new car- with everything I wanted in it, and I didnt break my budget. Thank You Mike! I can't say enough nice things. I would recommend this dealership to anyone.

barbaral

Jan 10, 2015

My lease was up on my Accord and I knew I wanted another Honda. Went with a new CRV and Mark Stephenson made the entire process a pleasure. Very professional and extremely helpful. Thank you Mark!! Love my new CRV!!!

treenicole

Nov 3, 2014

I recently leased a 2014 Honda Accord. When we visited the dealership I had no intention of buying a new car, I just went to look but Travis was able to convince me that this was the car for me. When this lease is up I will go back to Honda of Nanuet for my next new car.

VAG123

Oct 23, 2014

Great experience, good and thoughtful sales man Michael Ross.Got a good price on the lease and everything went smoothly. They helped me return my old leased car to another dealer

ddonovan213

Oct 15, 2014

Recently purchased a 2014 Honda Accord and Mark Stephenson was my salesman. He was an absolute pleasure to deal with. Very helpful and knowledgeable. Not pushy and made for a wonderful experience. Could not have asked for a better individual to assist me with my first car buying experience. Thanks Mark!

BTHOMAS2020

Oct 13, 2014

My sales rep Mr. Mark Stephens was great from beginning to end. His credit manager Mr. R was also a great asset. I plan on bringing my friends and family for their next car. The staff is friendly and I was comfortable with the rep's honesty the entire time. They kept all facts real and did not try to sell what I could not afford.

T. Szway

Oct 9, 2014

I don't normally write reviews but based on our experience with purchasing a new car from here I wanted to do what I could to help others avoid what we went through. If I could give them negative stars I would. We went in knowing that the car buying process is one of the most painful purchases you can make but this group does not have their act together I would not recommend it to anyone. From the sales guy who told me once we agreed on a deal that it would only take a few more minutes and we would get an agreement and could be on our way to return to sign all the papers because we had a 2 year old who was over an hour past her nap time only to not give us an agreement at all. For us to then return and be told it would take an hour to sign all the papers and two hours later we are finally done but not before several of the items we negotiated were not recorded and finding out that the zilon treatment we asked for had not been applied to the car (they had 10 days to do it but our sales guy never put in the order). Oh and it does not end there, we were told the zilon treatment would take an hour but when we went back to get it done were told we would have to wait 2-3 hours for it to be done. Then, oh yes, there is more, we finally got what we thought would just be the registration, on the last day that the temp plates are good, to find out that they did not transfer the plates but had put in for new ones and oh by the way that costs more and they want more money. So my advice is if you have another option for a car dealer take it and run as far from this place as possible. They are not worth your time, energy or frustration.

kolorma1

Oct 3, 2014

I recently purchased a 2014 Honda Accord. I dealt with Neil Turnbull. Neil was very professional and straightforward. He answered all my questions and gave me a very fair price on my Accord. I was a little nervous about being pressured or being sold things I didn't want or need but that was not the case with Neil. He was very honest and upfront with his information. In the end, I got a car that is very good for my family and at a very fair price. Neil is a straightforward salesman and I highly recommend working with him. Thank you Neil! Recent Honda Accord purchaser

Scott Grosso

Sep 22, 2014

When I walked into the dealership with my wife Mark Stephenson greeted us and then proceeded to give us all different options on what would be possible to buy in our price range. He was extremely knowledgeable and never once pressured us or pushed us to make any decision. We test drove 3 different cars with him over a 3 day period and then made our decision. I will definitely recommend Mark Stephenson to anyone I know who is looking for a Honda.Thank you for everything!Scott & Terri Grosso

HondaBuyer2015

Sep 19, 2014

I went on a Friday night to purchase a Honda Fit. Bob King, the Honda salesman, showed me the car and talked to me about the different options. I was able to close the deal that night. I picked up the car on Thursday and I love it. I would recommend this dealership to anyone looking for a car.

Jimtheleaser

Sep 13, 2014

Walked us through purchase / lease differences and options smoothly, consisely and courteously. Expedited the paper work. Knowledgeable. No pressure. Would definitely reccommend the sales team to anyone looking for a new car!

Patrick Whelan

Sep 12, 2014

I recently purchased a new CRV. Bob King took great care of me. Very professional and thorough. He found the the car with the options I wanted at another dealer and got it for me promptly. Highly recommend him and the team at Nanuet Honda.

boy43g

Sep 9, 2014

Called a day before and the person Told me would be free to check whats wrong with a oil leak since my car is still under powertrain warranty then when i come in the man told me would be 125 dollars to check. So i drove 30min to this place for nothing.

suriviyer

Sep 6, 2014

I went in for a oil change, I was told that i am due for a 90K service 87449 actual reading. I said OK. Then it came out for some more work brake pads & timing belt. The total came out to 1999$. When i went in there the total with taxes came to 2100$ odd, When i presented the discount coupon of 15% off and the timing belt discount. The service rep said that he has taken out discounts off already and the 15% does not apply to the 90k mileage. The coupon doesn't mention that it does not apply to 90k service. The sales rep did help by reducing 60-70$ but i felt like being cheated because of their policy of not accepting coupons. Also the list and the net price showed same so i am not sure how much was taken off the top. This is the last time i am going to this Honda dealership for service or for buying cars.

LazyEight

Sep 5, 2014

I took delivery of a 2015 Pilot EX on 9/3/14. This is my third new Honda from this dealer location and can say that the DCH Honda of Nanuet NY team is well integrated. Information on products and finance was accurate and timely. Special thanks to the well coordinated team of David Murphy (Sales), Christine Keough (Online sales), Matt Sacks (Sales) and Madison Miranda (Finance) for smoothly handling the showing, negotiating, closing and delivery of vehicle during a busy 2014 Labor Day Holiday weekend. The delivered vehicle was impeccably prepared and was accompanied Dave Murphy's impressive command of the vehicle's features and helpful lessons learned. I will be replacing my spouse's 2009 Honda CRV in a few years and will start the search at DCH Honda of Nanuet.

Pcoleman15

Sep 3, 2014

First time honda buyer. Initially came to dealership due to add for honda odyssey. I was met by a friendly gentleman at desk who introduced me to Neil. Neil was aware of the add and showed me the car, which was a more basic model than I was looking for. I then wanted to see the next step up. At no time did Neil try to push me towards the more expensive car. After selecting the car and color the paperwork was done quickly. Neil also helped me with the misplaced title for my trade-in. I will be back again when looking for another car. Oh yeah, my family loves our new odyssey!

BillDEN

Sep 2, 2014

This was my second purchase (2015 Honda Fit) at DCH Honda of Nanuet and I couldn't be more pleased. Dave Murphy was great to work with. A great listener, Dave didn't apply any high pressure tactics, he heard what I had to say and we took it from there. Easy, pleasant. There was an issue with getting the vehicle (which had nothing to do with the dealership) - Dave called me sometimes twice a week with updates. He has great follow up skills and over the course of waiting for the car we developed a great working friendship - rare these days. He even preset my radio and Bluetooth. Excellent!Rick Kara was also great to work with. Thorough and attentive, he went out of his way to get me a good rate and explain the financial details. No high pressure here either. All in all, these two gentlemen made me feel like a friend instead of a consumer while making the purchase of my vehicle smooth, easy, even fun. Thank you Honda of Nanuet.

EA337

Aug 31, 2014

We had gone to get an used vehicle from this dealership, couple of months ago and we really feel that they RIPPED us off with their high pricing and its just not that, their warranty is also a RIP OFF!!!Just one advice to anyone buying used vehicles from here, BEAWARE!!! They are very focused on newer vehicles but when it come to older, they will RIP YOU OFF!!!Save yourself the time and hassle, go else where to buy used Honda Vehicles!!!

Tennipro23

Aug 26, 2014

My mother and I were looking around for a car for me to lease. I had driven several different models of Hondas that day. By far the Honda Accord Ex was the best choice of all. Travis was a great sales man and highly personable delivering excellent customer service. When it came to wrapping things up Rocco in Finance was highly knowledgeable and made the process of financing the car pleasant. He was very detailed oriented and thorough throughout the leasing process. I would highly recommend buying a car from Honda of Nanuet. Thank you Travis and Rocco for making my experience pleasurable!

moizmie

Aug 26, 2014

Me & my mom went in to shop for a Honda Civic, we got paired up with Mark Stephenson, At first it was quite a hassle considering the low credit scores me and my om had, But they made it happen and didn't take no for an answer, Very grateful for the friendly, professional, and kind service we received.

jimmyruss

Aug 25, 2014

I recently purchased a 2014 Honda Odyssey from DCH Honda of Nanuet. Salesman Bob King was friendly and knowledgeable with no "high pressure" sales tactics. Bob told me that DCH of Nanuet would meet any price I was able to find. I did my homework and came up with some good prices from Rockland/Westchester dealers. While Nanuet didn't offer me the best price immediately they did what they said and met the best price I was able to find. Bob was a pleasure to deal with. He saw to all the details and was punctual and efficient. I would recommend DCH Honda of Nanuet and be sure to see Bob King.

rosepetal1

Aug 23, 2014

The only reason I would recommend this dealership would be because of the exceptional customer service I received from Dan D'Angelo. He was very friendly and informative. He sat with me and explained everything thoroughly. Even after I wasn't eligible, one of his co-workers told me come back in 6-7 years maybe then my credit would suffice. His comment totally discouraged me but Dan explained to me a couple of options and what I would need to do in order to get into the car I want. Just that extra 5 minutes he took to encourage me after my low credit score made me realize there are still good car salesmen out there. Because of my experience with Dan I will come back( not in 6-7yrs lol) and recommand him to anyone I know llooking to purchase a car.

2634

Aug 20, 2014

Recently shopped for 2015 Honda Fit. Initially went to Paramus Honda and did NOT have a good experience. The sales manager there was condescending. I was there once before, approximately 10 years earlier, and had the same experience. I should have known better. I then went to Honda of Nanuet, and I am very happy I did. Salesperson Travis Jordan was very professional. He apparently noticed that I already had done my research, so he respectfully did not push the car on me. He also understood that I was not ready to make a deal durng my first visit. He allowed me to test drive the vehicle a number of different times, which I greatly appreciated, as I was not fully sold on the car. Finally. I decided the Fit was the car for me after all. I ended up getting the Fit EX. Negotiation of price went smoothly, and I felt the price was fair for both parties. Glenn Reggio in finance was a pleasure to deal with too. I had to bring the car in for a quick fix the other day (piece of molding had to be snapped back into place with a new clip). Dominick Garretson set it all up, and the problem was fixed in a timely manner. NOTE TO SALESPEOPLE AND SALES MANAGERS EVERYWHERE: Don't be pushy. Do not speak down to the customer. Treat the customer with respect. These are the reasons why I purchsed my car at Honda of Nanuet, and not at Honda of Paramus. If you are shopping for a Honda, stop in at Honda of Nanuet and ask for Travis Jordan.

MC73

Aug 19, 2014

The salesman that assists us was Michael. He was great during the entire sale process, escorting us via the different steps and making sure that everything is clear. It didn't end there ... He called a month later, checking if everything is OK. And actually we had an issue with the service contract that I tried to solve by myself, He gladly step in and assist in solving this issue to our fully satisfaction.

Rcarlevaro

Aug 15, 2014

Michael went above and beyond to find a vehicle that met our budget and still had all the features we wanted. Even when there were no vehicles available with our upholstery choice, he persevered and got it for us anyway.

elpackpacker

Aug 14, 2014

About a decade or so ago, I bought a Honda CRV here and had a relatively good experience - good enough that when I needed a new vehicle I decided to start with Honda. Back then there was lots of haggling and as a young(er) woman dealing with an older salesman I found it quite challenging. Though I don't do much of anything without lots of research the salesman tried to convince me I was wrong. After returning with "proof" of my numbers, I was able to negotiate a price very close to what I wanted to pay. Over the years things have changed. Shopping on the internet and consumer ratings make it simple. Having driven an SUV for years, the price of gas and upkeep was becoming extremely high and I decided that fuel economy and safety was key. I chose the Honda Fit. From there, I went to several sites and got it down to a specific car - VIN included. Went to the dealership and spoke to Christine (who handles internet business) - looked at the car I wanted. After a brief wait, I was introduced to Travis Jordan who was able to give me a price that was exactly what I was willing to pay. We handled all the paperwork and I returned 2 days later to pick up my new car after meeting with Rocco. Everyone I met wqs friendly and outgoing. I think the key to both my success and satisfaction was that I did enough research in advance to know what I wanted down to the exact vehicle and I had a price in mind that was fair to both me and to the dealership. If they couldn't give me a price in my range, I'd understand but I doubt that would happen considering the fact that I researched it so well.

leofox

Jul 28, 2014

My experience with the dealership has been a unique one. Initially it started with a disappointment due to some misunderstandings but the dealership did everything to make me believe in them and become their loyal customer including my belief in the DCH Group. Special thanks to Christopher Schoepfer who is an excellent salesman who answered all my questions promptly including over the sms and left no stones unturned. Also, special thanks to Nate ( Manager) and Rocco ( Finance), Haleema and Carlos to help me with the quick delivery of my CRV and work with me all along my purchase.

Mdileo99

Jul 23, 2014

Had the pleasure of buying my new car from the outstanding staff at DCH Honda of Nanuet! Everybody there I delt with was fantastic and professional. From Carlos, to Dan, to Glenn, and all the ladies in the motor vehicle department, they made my car purchase painless and a pleassure! I'm truly grateful, and a huge thank you to all of them.

Notbuying

Jul 19, 2014

I was referred to this dealership through a friend and what a mistake. After waiting 40 minutes to talk to a salesman, I was approached by the sales manager and assured a good deal. Only 10 min of negotiation the salesman came back with another guy who was very rude. He told me "You are way off on your numbers" if I could get a better deal elsewhere go get it. I was going to buy 2 cars but obviously they don't like dealing with women. I was very disappointed. Not only was I not taken seriously, I was basically told to go elsewhere. I got home and called the sales manager and surprise surprise I got no call back. They wasted my time, and didn't care about making a deal. Bad very bad.....

Will Petare

Jun 30, 2014

Our experiences with buying new cars have always been tense. At DCH Honda of Nanuet we were very pleased to find everyone helpful, courteous, and patient. Michael Ross, our salesperson, was exceptional. We never felt rushed into a decision. He was always patient with us, kind and respectful. We never felt more at ease in purchasing a car. Rick Kara in finance was very helpful, kind and extremely responsive making sure the paperwork was correct so things could go smoothly for us. Thank all of you at DCH Honda of Nanuet for making our car buying experience the best one ever!

kickassgranny

Jun 27, 2014

Mr D'angelo was very helpful and very knowledgeable, walk us throw everying so nothing was a surprise. Very happy with my experienced.Thank You Dan.

fparrino

Jun 18, 2014

Most sales people are good when everything is working out smoothly. But sometimes an issue comes up that can break the deal. Michael worked on making us happy in the lease of our new car even after the deal was done. That shows caring and commitment.

Bgok2275

Jun 12, 2014

When I walked into the dealership, I already knew that I had no intention of walking out with a car. I was apprehensive about going in because I knew some hot-shot salesman was going to try to "pin me down" until I agreed to make a purchase I was simply not ready for. That's when I met Tony Celeste...I told Tony that I wanted to look at the Honda CRV and wanted some numbers so I can use the next few months to get ready. He proceeded to do just that! Tony was knowledgable, understanding, and best of all...NOT PUSHY! He was every car buyer's dream. Tony has since transferred to Mahwah Honda in New Jersey, but I would recommend driving the extra few miles just to deal with him. The peace of mind is well worth the trip. When I ready to buy, I will definitely buy from Tony!

Joseph3177

Jun 11, 2014

I had a great experience at DCH Honda of Nanuet. Michael and Glen made buying a car simple, easy, and fast. The customer service was top notch and I was able to drive home in the car that I wanted the same day of purchase.

Jsully8

Jun 6, 2014

My husband and I went to this dealership about a year before our lease was up to see about options we would have. We were told we had to have 4 matching tires in order to even get the car looked at. Our mechanic thought it was strange that we were replacing 2 tires that were basically new. So, when we went back to the dealership, we were told there was nothing they could do for us. So, after spending money on tires that really weren't needed, we left there disappointed. We had a much different experience this time, our lease was coming up and we were put in the capable hands of Dan D'Angelo who explained all of our options without any pressure. He was knowledgable in every aspect. We decided to buy the car because we were over miles. Today, i went back with all of my paperwork and again I was put in touch with Rocco Cermele who worked hard to get the best rate and terms possible. He was also very knowledgable and explained everything in great detail. I have to say, if these 2 people weren't there, we might have just turned in the lease and walked away. I will be referring anyone who is looking for Honda to both of these men. I was happy to hear that the dealership was sold in March, I feel that customer service has improved greatly.

hsoares

May 30, 2014

Leasing a new car from DCH was relatively painless. They then said that they would take care of my plates and registration, and gave me a set of temporary plates. The temporary plates are due to expire tomorrow, and the new plates are not yet here. It turns out that they delayed almost 2 weeks in submitting my paperwork, which resulted in processing delays by the DMV. The sales person did not return my call on this matter. The DMV clerk at DCH told me last week that my plates were en route, but took back that claim this week. She told me that it would be up to her manager to issue me new, temporary plates, but he's been mysteriously unavailable all week.My next call will be to the Better Business Bureau.

oliviervogel

May 24, 2014

Friendly, not pushy at all; car was ready for test drive when we arrived and was as described on the website. Great price; 90 day warranty for used van. Asked for new tires and they put them in. Very satisfied with the process.

malban

May 12, 2014

Travis was helped us pick out my new 2014 Honda Civic EX sedan and drive off the lot within 24 hours. DCH Honda of Nanuet offered a competitive price that couldn't be beaten by any of the NJ dealers in the areas. Overall, we ended up making the deal with Travis and DCH Honda of Nanuet because they stuck to were able to stick to the deal we were looking for.

SkiLLs456

May 10, 2014

Kamu was a great salesman and made the whole process extremely simple, he was also very informative about the vehicle i was interested in, i would definitely come back next time i get a car

SalPagliuca55

May 10, 2014

I am a returning customer who turned in my 2011 CRV and leased a 2014 CRV because from the manager Frank Caputo,to my saleswoman Yvette Valentik,to the receptionist, to the service writer, they along with the rest of the employees are wonderful and very knowledgeable.They have a lifetime customer!!! Also I Love My Honda!!!!

pam033p

May 5, 2014

i was very happy with the way everything went. travis is a very good salesman. i would highly reccomend travis and this dealership. thank you

VMontello

May 1, 2014

As it is hardly a simple task in purchasing a new vehicle, I had a very good experience while working with Mr. Robert King. His kindness and understanding went a long way in assisting my wife and I on our final decision. He was a true gentleman and a pleasure to work with. In addition, Mr. Kara was very helpful with the extended warranties.

apollo11usa

Apr 29, 2014

Sales person was helpful, knew her job well. There were many cars being delivered that evening, we waited THREE Hours to finally take delivery of the car. Better customer service would have been to call us in advance & let us know when to come in rather than being asked to wait in the noisy service area for three hours. They asked us to still give a good CSI review since their bonus is based on it.

ingberland

Apr 26, 2014

Kamu was 100% friendly, helpful and knowledgeable. He genuinely listened to what my needs were and helped me make the right choice. He was never pushy and his vibe was very genuine and honest. He was also really helpful with dealing with my insurance company. My regular agent was not available on Easter weekend so we had to go thru the general after hours department at State Farm. They were a bit of a problem and screwed up my information and really delayed us from wrapping up the process as quickly as it could have been. Kamu stayed on the line with them and straightened everything out..twice! I heard the whole conversation and Kamu was completely professional and had the patience of a saint! I felt he went above and beyond in that moment and I am very grateful. State Farm was very frustrating and Kamu took care of everything.Thanks!!

A2345

Apr 25, 2014

This is our very first time getting a Honda and we had gone to this DCH Honda of Nanuet on April 18, 2014 because of the referral we got from a close family friend, out of urgency but to my disappointment they were not only charging me more money for a 11-12 year old van but they were not giving me the deal that I went there for and spoke about.Additionally when I called them and left several messages for "Carlos Cueto and Glenn Reggio", they didn't return phone calls on a timely manner, even after getting the messages. This went on like this for almost a whole week and as of yesterday (April 24, 2014) after this long wait, we got a hold of Glenn to see the status then, I was told that he was waiting for an approval (so, what was he doing since April 18, 2014, where he had told us that we would hear from him the latest by Tuesday April 22, 2014?) and will let us know within few hours. He then calls me after one hour and tell me the best he could come up for approval was $6,000 and that I have to come up on my own with $876, which I felt was absolutely not right, especially as slow as they do thing at this dealership. After all this waiting, with all the connection that Glenn Reggio or "Carlos Cueto" has with Most Banks and Honda Financing, they could have really helped us and I mean honestly, helped us out by getting us the full deal amount as it was discussed when I first started with them on April 18, 2014. The actual value of this Van is $4,400 especially with the mileage being 140,000+, but even if their prices were higher we didn't go to bargain or argue with them because we thought that they were really helping. In their ad on internet, they said that "price is negotiable" but to my surprise, after going there in person it was not negotiable!!! We totally feel that they should have given us the full or better deal after all the trouble we went through of not getting calls returned for almost a whole week of waiting. I have never seen any dealership taking so long!!!I really would not recommend this dealership to no one who is looking to buy any Honda vehicle (new or used) because even with the new management they are really not helping anyone other than themselves. Additionally, we have left several voice messages for "Carlos" and till current date, we have not gotten a call back from him either. This is the kind of bad customer service they provide.Overall, after all this crap now, our credit score also got a bit screwed. Just an advice to all, please be careful of this dealership, mentioned above!!! You may take the risk on your own because maybe you may have a better experience with them.NEW UPDATE AS OF MAY 30, 2014:As of April 30, 2014, Carlos and Glenn helped us get somewhat closer to the deal that we spoke about but it was not the exact deal that we discussed in the very beginning. We were ok with it because of our urgency of needing a Van that they took advantage of a bit. Overall, I would like to thank Carlos and Glenn for working with us closely but they could have done better, if they wanted to!!!

vtrojan

Apr 25, 2014

Great experience with Kamu Foggie and Manager Jay. They gave me the deal I was looking for with no hassles. looking forward to my next lease.

dabrow4

Apr 23, 2014

Worked with Euna Wilson and she was fantastic; friendly, didn't pressure me and was professional. I knew what I wanted; an Accord LX for my 20 year old son. Euna handed us keys and told us to take a ride. She let us know she had a leftover 2013 Sport that we could get a decent deal on, but the color wasn't for us. She wasn't able to give me a quote because the manager was MIA. No big deal as I wasn't buying at that moment. She promptly emailed me a quote.Told her I was going to wait a month for my son to return from school. "No worries" she said.Change of heart and returned 30 minutes before closing on a Saturday. While my son and wife took another test ride I negotiated the best deal I could with Euna. Painless. My wife didn't want to commit but Euna said "Don't worry about it, If you want it I'll get you a brand new one on Monday" (the test drive car had 35 miles on it)Monday - Euna had the car ready for pick-up (with 5 miles on it!). Also worked with Glenn Reggio on the financing and it too was simple. Very friendly guy. Overall, a very pleasant experience. DCH of Nanuet, Euna and Glenn in particular, made the entire process enjoyable.

becks615

Apr 18, 2014

Dave DeSimone was awesome, and so was the rest of the team. I was very specific in things I wanted on my car and they were able to deliver within a day. They called me to follow up to make sure everything was exactly as I wanted it. Couldn't ask for a friendly more inviting and professional team.

gtomom1227

Apr 17, 2014

Michael Ross was outstanding to work with. Mr. Ross was polite, patient and very understanding. He treated every conversation with respect and knowledge. The dealership as a whole was clean and a very friendly atmosphere. I would recommend this dealership over and over again. This is my third Honda from this dealer and the professionalism has been the same every time.

Karpoff

Apr 16, 2014

Dan was great, nice guy- treated us well. Made car shopping really easy. No stress at all. Happy with the purchase and enjoyed not wasting time.

calessi73

Apr 13, 2014

My lease was coming due and I went to visit the dealership. Kamu greeted me and made me feel comfortable from the very start. What a pleasure it was from start to finish!.Loyal lease customer for many years and many more to come!!!

Jonizan

Apr 12, 2014

Euna is very patient and helpful, extremely knowledgeable and makes the experience much easier and pleasant. She works with you to try to get you what you want at the price you want it. She's very professional and does an excellent job. I would go back to her or recommend her to someone else in an instant. Thank you

Ymejia

Apr 9, 2014

I was very happy with my purchase. I was taken care of quickly. Kamu was very accommodating with helping to donate my car and took the time to show me all the features of the new one.

bxshoegal

Apr 7, 2014

I came in sweating bullets expecting to be sent packing but the service was friendly and professional. I love my 2011 Accord and the look on my daughter's face when I pulled in tonight was priceless! I highly recommend this dealership

rlent92

Apr 6, 2014

Bob King is a great sales representative. He walked me through buying my car step by step, he even gave me his cell phone number to text him and questions I had. Thanks to Bob the process of buying the car was a breeze. I haven't driven a manual car since i was first taught how 6 years ago. Bob test drove the car for me, and then helped guide me through re learning driving a manual. He was very personable and friendly. I would highly recommend this dealership, and Bob King to anyone looking for a new or used car. He is very personable and it shows he actually cares about his customers.Thanks DCH Honda Of Nanuet and Bob for the easy car buying experience. I will definitely be back the next time I am in the market for another car.

sherzog96

Apr 1, 2014

Tony Celeste was the best car saleperson I ever worked with. there was no high pressure, he was calm and supportive making sure I chose the car and options I wanted.I went in to look on Saturday, Took my new care home susnday. Tony taught me how to use all the new gadgets, the blue tooth, the radio etc. He even synched my phone for me. I totally recommend Tony Celeste when you are looking for a car...

pdiddyxc

Mar 30, 2014

My wife and I were looking for a new car and were interested in a small SUV such as the Honda CRV. We met Kamu Foggie when we walked in and he was very nice and easy to talk to. He helped us immediately with any questions that we had. He was accommodating by having us take a test drive through the neighborhood and helped us with the process. We loved the car and the price was great too. Kamu did a great job of setting everything up for us and when we picked up the car, he did an awesome job of explaining all of the features of the car and how to set everything up. THANK YOU!!

frabby

Mar 27, 2014

We have purchased several cars from this dealership in the past and have been very happy with being a Honda owner. Car shopping is very stressful and the assistance we received from Travis was wonderful. He made us feel comfortable and very unstressed. We will definitely be back to purchase more Honda cars in the future, and really would like to work with Travis again.

SedeahTheophilus

Mar 25, 2014

The employees at DCH Honda of Nanuet were very friendly. The Sales Rep made me feel very comfortable with my purchase. He made sure that I was 100% satisfied before any final decisions were made. I'd recommend others to purchase their next vehicle from Honda of Nanuet.

meccaearth

Mar 24, 2014

I rarely take the time to write a review like this; however, I received such stellar service from Dominick and the service staff at Honda of Nanuet that I had to share it with anyone who is listening (reading). After hastily dropping my vehicle off (no appointment) on a Friday morning, I received a prompt shuttle to my rental car establishment. Additionally, I was promptly notified regarding the diagnosis on Saturday afternoon and when informed that the vehicle may not be ready until Monday, I expressed that I needed the vehicle urgently for business and had to pick it up on Sunday. With that, Dominick let me know that he would do the best he could to try to ensure that the vehicle would be ready on Sunday. True to his word, Dominick and the Honda service staff were able to repair my vehicle and have it ready for pick up on Sunday. I am sure that my last minute unexpected drop - off, coupled with my demanding request that the vehicle be repaired quickly, did not make things easy for Dominick and the service staff. Yet, I was treated with respect and courtesy and never so much as encountered a hint of "attitude" or negativity with regard to my requests. This level of compassion and professionalism is rare and for that I will be eternally grateful to Dominick and the service staff.Mecca

CaptainJimB

Mar 17, 2014

This dealership was a pleasure to work with. The sales representative, Travis Jordan was outstanding! He made the sale for me. I would not hesitate to buy a car in the future from whatever dealership Travis was working for. I understand that since I purchased this vehicle, Nanuet Honda has been bought out by DCH Honda. I sincerely hope that DCH retains Travis and respects the honda of Nanuet excellent sales and service team! I have had my 2011 Honda that I bought from DCH Honda of Tenafly serviced by Honda of Nanuet, and I must say the the service at Honda of Nanuet was excellent! I sincerely hope this does not change with DCH! Sincerely, Jim Buscemi.

Allegraval

Mar 16, 2014

Neil was very friendly and helpful and made the car buying process a breeze. He was highly recommended to me by my sister, and i would highly recommend him to anyone else!

IRIR

Mar 13, 2014

Kamu was extremely professional, friendly and treated us like people and not a sale. He listened to the type of vehicle and price range we needed for our growing family and worked very hard to provide us with the ultimate cost savings and the best car. He was always available for questions and did research in anticipation for our questions about the car. Even after we bought the car, he helped us set up the different features and called to make sure we were all set with the car. We would absolutely buy another car from him.

Barbara1990

Mar 12, 2014

The workers were welcoming, helpful, patient and very nice. They escorted me to the car that I liked and gave me a great deal. Dealership was clean and I appreciate the service.

BrookeNalle

Mar 12, 2014

Tony did a great job. We had a short time span, three kids, and a very set budget. He made sure we met our goals and most importantly got the job done and the color and model we wanted. I would send my friends to him; the whole experience was excellent. We hare very happy with our new pilot.Thanks!

Mkerr88

Mar 10, 2014

David was our salesman and was outstanding! He was very genuine and made the experience personal without pressure. I bought my civic si coupe last week from route 23 honda and my husband bought his civic si sedan from nanuet today. David really worked hard to ensure that we knew every aspect of our car. He was a mechanic and explained to us absolutely everything under the hood. He truly took the entire evening explaining everything in the deal and every button in the car. This experience helped me learn more about my car as well. Glen helped us with our warranty (7 years/100k miles), finance, and gave us a free oil change. I believe Angelo was the name of the man that helped me when we left. I accidentally parked with all the used cars and I got blocked in. We closed the dealership tonight and everyone left. As Angelo got into his car he saw us and helped us. He moved the used mini van out of the way so I could leave. Thanks Honda of Nanuet for making our experience personal and educational! :)

123ishaq

Mar 10, 2014

Last week I brought a 2011 Certified Honda Accord. I would never forget one of the most memorable experience I have encountered. This was the first time buying a car from a dealership and they exceeded my expectations big time. The staff here overall is truly looking out to help you and throughout the process making you feel as comfortable as possible when buying or looking at a car. The sales man I worked with was Kamu Foggie, what an astounding young man who is definitely the best dressed secret. Seriously his customer service, experience and knowledge were keen to help me with the process of buying the car I got. I did not feel any pressure at all and did not get harassed to buying this car; which led me to feel at ease and was able to make the right and best decision. Glen Reggio, the business director was very compassionate and understanding helped me more than I can envision. With my unique situation (not having the best credit and income) he went out his way to get me a great monthly affordable rate with a 8 year warranty included. I came to my wife and she could not believe the news. Thank you Glen and Kamu, your service and help is not taken for granted at all. I would never forget this, God bless you guys. Overall, Honda of Nanuet and the staff here I believe is truly authentic and really there to help you with the process of looking into or buying a car. At the end of the day, they are NOT your typical dealership. Even though this was my first car purchase from a dealer, I seen the other side of how dealerships can act (salesmen and finance managers) these past few weeks. Honda of Nanuet you won my hearts as a customer and I have faith that you will continue to do so for a life time. Thank you so much! Ishaq Alison-Konteh

jcristofalo

Mar 9, 2014

My husband and I went to Honda of Nanuet looking for a certified pre-owned CR-V. We also went to a couple of other Honda dealers but found Honda of Nanuet to be the most efficient, organized, and friendliest. We worked directly with Angelo Alvarez who was very honest and patient with us. We felt very comfortable with him and went home with just what we were looking for. He also followed up with us to make sure everything went well. He was a pleasure to work with and made our experience buying a car a good one. We highly recommend him!

APacenza1

Mar 9, 2014

When we visited Honda of Nanuet, Travis greeted us by the door with a very friendly and easy going personality. He took us right to the cars and years we were interested in and right away had he keys ready and showed us everything aobout the car we were posssibly interested in. He got plates right away so we could take a test drive and than explained all the features about the car in depth. He kept in contact with us just for a day or two to make sure we wanted the car so it didn't get sold. On the third day we made an appointment with him to come down to get started on purchasing. He was there with us throughout the process and kept in contact when he needed to and got everything ready for us when we were good to go with our new Honda. I would definitly recommend Travis as the sales person to help you when visiting Honda of Nanuet.

BrittneyCivic14

Mar 7, 2014

My Honda experience was exceptional. Mark Stephenson was wonderful to work with. He explained the process step by step and I was very happy with the outcome.

Fgeram

Mar 5, 2014

Tony Celeste was kind, friendly and knowledgeable about the product. I enjoyed talking to him and the entire purchase experience was excellent Glenn riggio took his time to explain all the aspects of the financial transaction. I will obtain all my cars from this dealership. They do a very professional job

mcivil1

Mar 5, 2014

It was my first experience in a dealer, but a very good one. Mr Kamu was very friendly, he helped me find the best car and the best deal they have over there. He went over every deal they have, He suggested me to do this or to do that until I get this Honda Accord. Even after I brought that car, he called me to know how I'm doing with it. At the end, I had the chance to meet Mr Glend for the pepper work. It was another good experience, he was so friendly and explain everything to me. It was great to do that experience.

djbouquet

Mar 4, 2014

Two people in our household recently leased a car from this dealership and specifically with the help of Mr. Kamu Foggie. Both of us were very pleased with the service we received here and I'd like to elaborate a bit on my experience.My partner went to the dealership to lease another Honda Civic. He spoke highly about his experience with Mr. Foggie and suggested that I speak to him. I've been on the fence about leasing a car, it's not something I've ever done. I had been driving a used car, one my daughter had driven through high school and college and it was really time to consider a new set of wheels. I typically dislike having todo business at car dealerships. As a woman, my experience in the past has been one of confusion and feeling that I've been bamboozled.I showed up on a late Saturday morning to speak to Mr. Foggie. He took the time to answer my questions and to cut right to the chase on meeting my needs. No razzle-dazzle "don't you want to look at this fancier model?" - no, he took me directly to the model I was considering and when we sat down in his office space, he told me what the price would be. I didn't have to deal with anyone other thanMr. Foggie and I was ready to lease the car by early afternoon. I returned later in the afternoon to pick up the car. Mr. Foggie tookcare of all of the details and it was the best experience I've ever had at any dealership. Please consider giving this gentleman a chanceto assist you with your car lease/purchase. I don't think you'll be disappointed. ps - I leased a Honda Fit

wsokoly

Mar 4, 2014

Mark Stephenson was a pleasure to work with as we purchased our new Honda Odyssey EX Van. He listened to our needs, made helpful suggestions and moved us through the process quickly. This is our fourth Honda vehicle and our best experience yet. I would highly recommend Mark to anyone interested in purchasing a new Honda.

nycmurph

Mar 4, 2014

From the beginning... Anthony was easy to communicate with. He was pleasant, clear and answered all of our questions. In terms of description of process he made our purchase easy and represented Honda of Nanuet in a quality manner. I'm sure we will be happy with our purchase.

rranebow

Mar 4, 2014

Last Sunday my husband and I decided to go to Nanuet Honda to lease a new Accord. Our last three cars have been Hondas, so we know the great quality. My husband always researches before we go to a dealer. He liked their manner on the telephone. Sometimes you just know by the feeling you get after just a few minutes of conversation. When we walked in to Nanuet Honda, Dave De Simone walked up to us, and extended his hand and introduced himself. I particularly look for the salesman that makes sure he pays attention to the husband and the wife. A+ right from the beginning. My husband doesn't fool around when we go car shopping. He knows exactly what he wants, and does his homework. He presented this to Dave, and Dave quickly made sure if the deal was possible. After a very short time, we had looked at the car, and were ready to sign the papers. He made it so easy. He was extremely knowledgeable and added his great sense of humor, which made it very enjoyable for us. We have been to enough dealers through the years to know what a painful experience it can be. When we picked up the car, he showed us every gadget from top to bottom. He was patient with our questions, and even gave us his cell number if we ever had any additional questions. Nanuet Honda should be very proud to have such an excellent sales person. He truly does not try to cut any corners when selling a car. It is rare in our experience to find someone so comfortable to deal with. It was a great experience. We will definitely recommend Nanuet Honda and number ONE Dave De Simone!

lcasesa

Mar 3, 2014

Dan D'Angelo assisted me in my Honda Accord purchase. His ability to inform me about choosing the type of Honda that would be best for me was outstanding. His careful attention to the small details made all the difference. He has a professional demeanor which reflects in his service to the customer. From beginning to end, Dan made my experience at Honda Nanuet an extremely positive one. He is truly an asset to Honda.Moreover, the dealership itself is run exceptionally by Dave Aspinall, the General Manager of Honda Nanuet. He is intelligent, well-poised , friendly and well-informed. He has a smile for all the customers, but at the same time has a keen awareness of the happenings in the dealership itself. The showroom is clean and all the employees are friendly and helpful.Buying a Honda at this dealership was a stress-free, pleasant and exciting experience.I would highly recommend Dan D'Angelo and Honda Nanuet.

connolly26

Mar 3, 2014

I gave Dave Desimone my respective rating because his effort and professionalism in helping me purchase the vehicle that I was looking for was phenomenal. His great customer service along with other employees at the dealership made my purchase unquestionably the best process I have ever experienced at a car dealership. Overall I recommend Dave Desimone if you want a smooth and easy process if your thinking about purchasing a vehicle at Honda of Nanuet.

Xccyfdf

Mar 2, 2014

I'm leasing a Honda accord coupe 2013 manual drive and I love it. I think the biggest reason is because I got the car I really wanted. Travis didn't try to sell me something out of my price range. Actually I came in looking for a Civic coupe 2014 and he offered me an Accord coupe 2013 for roughly the same price. It's black so it gets dirty faster but I can't complain. I've had a Honda before but this time I shopped around. I rented cars that I was interested in but none compared to Honda not even the Hyundai. So, I'll definitely come back again.

Radels

Mar 1, 2014

All salespeople kept to their word.NOT the usual experience that you have when trying to buy a car.The process worked like it should

lpindyck

Mar 1, 2014

Anthony Celeste provided excellent service in researching and purchasing our pre-owned car. He was always extremely responsive in answering a myriad of questions in the days prior to our purchase. Very knowledgable and honest. We would recommend him emphatically to anyone purchasing a new or pre-owned vehicle.

lambest

Feb 27, 2014

Previously purchased a vehicle and very happy with car and servicing. Leased a vehicle this time and the car dealer was so incredibly helpful. He not only spent time looking over options with us (i.e., 2013 vs. 2014), but really took the time to show us every feature the car had. Very impressed, not only with the knowledge the employee had, but also his immense patience with us and his helping us make our decision seem the right one.

Liapreiss

Feb 26, 2014

Kamu was very friendly and worked hard to get me a beautiful car that also fit my budget. I will recommend him and Honda of Nanuet to everyone.

Kat1202dem

Feb 25, 2014

We received emails telling us about the great sales that were going on at Honda of Nanuet. He currently have two leases and wasn't sure if we would need to make the remaining payments. Well....we met with Dave DeSimone who made all our worries go away. Dave went above and beyond to get us I to our two new cars. To top it all off, he got my husband into the car he really wanted. He worked with his finance team to get my husband not to just settle. It made me so happy to see the excitement on my husband' space whe Dave surprised him with the numbers on the car he really wanted.Dave is a kind and considerate man. He never pressured us and went above and beyond to help us. He also showed how caring of a man he was with concern for comfort from my disability. I would highly recommend Dave and his team to anyone looking for a great car. May he sell many more cars to us!!!Ps.....their service department is great as well

dband

Feb 25, 2014

This is my fourth lease from Honda of Nanuet. The salesman I used previously retired, so I was worried how my experience would be. However, the new salesman, David Litwak, made me very comfortable and patiently answered my questions. He was not pushy and allowed the process to unfold on my schedule. He was knowledgeable about the vehicle and the process, which made the experience stress-free and even enjoyable.

Ruballos1

Feb 24, 2014

Angel he is the best sales man I'm very proud very happy with his work I recommend it to all my friends and family

ppriesel

Feb 22, 2014

Honda of Nanuet is exceptional. No other words suitable to describe them. I've been dealing with them for Sales and Service for years, and no other dealership, Honda or otherwise, even comes close. My purchase today was a 2014 Honda Accord EX-L. I added some options based on my high mileage driving. They worked with me on price, fully disclosed all details of the options (like wheel and tire warranty), and gave me all the details.The buying experience was like no other. Dave DeSimone is a nice, friendly person, who spent the time with me to go over every aspect of the car. He sat with me showing me all the features and he was very knowledgeable. With every nuance of the purchase, he only asked if I was happy. That's all he set out to achieve, and he accomplished it with ease. I've never met another Salesman that actually cared about me being comfortable with everything included in the car.Save DeSimone also has a high degree of integrity. When he said he was following up on a question I had the previous week, and said he was going to call me back, he actually did when he said he would. Usually, most people have to follow-up multiple times. I never had to call me first, as he always called me and kept me in the loop.They handled all paperwork, insurance, etc. without an issue. Everything was already set when I got to the dealership.What struck me as being "above and beyond", instead of him staying in the dealership to take on new customers to sell more cars, he picked up a vacuum nozzle and cleaned the floor from some loose gravel (from me stepping into and out of the car a few times). This is a guy who genuinely set out to make me happy. In addition, it's nice to work with someone who clearly loves cars!I can go on and on about Dave, and wish him the best of luck. He better be there when I'm ready for my next vehicle!!The Business Management team was equally exceptionally. From providing a very competitive price, the explaining every line item, to making the paperwork go smoothly, these guys are truly award winning in what they do. Glen Reggio and Ertan Islami, thank you so much for your assistance today.I love this dealership and they certainly showed me the love back. I've never felt more respected as a consumer as I do with Honda of Nanuet. Great job guys! Offering me lunch was just the icing on the cake!All my best.Paul P.

demino

Feb 22, 2014

My experience at Honda of Nanuet was a very pleasant one. Dave DeSimone was very pleasant and accomodating in helping me select the vehicle I wanted. He took the time to show me all the cars accessories and how everything worked, he even assisted in programming the radio stations and my phone. Glenn took the time to explain the financing options and all the choice we had. My overall experience at the dealership was very pleasant and efficient. I would highly recommend this dealership.

Jillshonda

Feb 18, 2014

My husband and I have always hated shopping for new cars because of the stress and vulture like feel of the salespeople. We walked into the dealership and felt no pressure from the sales personnel. Dave DeSimone walked up to us after several minutes of looking and asked if we had any questions and at the time we said we were just looking. He smiled and said if we needed anything just ask and he left us to look but stayed close in case we did have any questions. No pressure on us at all. We were definitely just looking that day and he handed us his card and we left. We were very happy that he did not hound us to stay. We returned a couple of days later and bought a 2014 Honda Accord. We settled on an agreeable price and the whole process of paperwork was so fast and easy. My husband was amazed at how pleasant an experience it was and we will definitely go back to this dealership when we buy another car. I love my Honda and would recommend this dealership. Dave was a pleasure to work with and I hope he is there when we do buy another car!!

caristy

Feb 15, 2014

I have bought two used and two new cars from this dealer. The team is great and the service is outstanding! Definitely will recommend the dealer and the sales team for a new or used car experience.

honda71

Feb 15, 2014

We went looking for a new SUV/Minivan for our family of 5. we were looking at the Toyota Sienna until we came to Honda. My husband first met Kamu, who was calm, full of knowledge of the Odyssey and was not at all pushy. When we went for the test drive he was calm, and answered our questions as they came up. Kamu really helped us make what became an easy decision, quickly and we left the dealership. happy.When we came to pick up a few days later, there was Kamu ( the best dressed sales man I have ever seen) waiting to wrap up the paperwork. He then took us outside and showed us the car inside out so we knew how things worked. We were fine and warm but he was in the freezing cold and didn't even rush through anything. Kamu if you read this, Thank you from the bottom of our hearts. Our new ride is great.Paul, Catherine, Sean, Ryan and Emma LevinsPs also the gentleman who finished the financial side of things was really nice and polite also.

Killalen

Feb 15, 2014

Mark was very informed, courteous and patient. His vast knowledge informed my decision to purchase a ridgeline. He has followed up with me several times to ensure my car is ok

gloriacopeland

Feb 13, 2014

We are repeat customers at Honda of Naunet, each time we work with Ms. Euna Wilson. She is professional, knowledgable and very patient. She heard my requirements, my budget, and timeframe. We went discussed various options that could meet my family's needs and Euna provided a fantastic deal on Honda Pilot that I could not pass up. I love it!!!! The entire Honda team was very supportive, making it a pleasant experience. My family and I are very happy with our new SUV. They even made my pre-teen son feel so comfortable, that by the time we finished, he was asking how old he needed to be to have an internship at Honda of Nanuet (Smile). He is looking forward to getting his first Honda. Thank you again Euna for helping us find the right car at the right time.

ButlerS1

Feb 12, 2014

I really felt good about purchasing my new 2014 CRV EX from Honda of Nanuet. Salesman Robert Dessau is straight forward and relaxed. I was able to negotiate a good price for my vehicle based on my extensive research. I went back to Robert Dessau because he had previously sold me a Honda Pilot EX-L in 2005. Make an appointment to see Robert Dessau before going as he has been working at Honda for over 20 years and knows how to treat a potential customer from when you first walk in the dealership to even calling you the day after you purchased your vehicle to ensure that you are happy.

arhome

Feb 11, 2014

Researching for a preowned CR-V for my daughter, I went to Honda of Nanuet to test drive several 2011 CR-V's. The dealership has one of the most extensive inventories of certified used CR-V's and it was very easy to obtain pertinent info (mileage, carfax, price listing) of each vehicle on their website. Meeting my sales consultant Ms. Euna Wilson was a distinct pleasure. Her friendly demeanor completely eliminated the often heard stereotype - "the pushy car sales person". Euna was professional, courteous, and knowledgeable in handling the entire negotiation and buying process. The price I paid for the 2011 CR-V was "in the ballpark" and the overall buying experience was entirely stress free.Thanks again to Euna Wilson as well as Glenn Reggio and Jay Milich for their exemplary customer service. I will certainly recommend Honda of Nanuet to my family and friends for their future car purchases.

johnnewjersey

Feb 11, 2014

I purchased a new Honda from Tony Celeste. I live in New Jersey so the process was a little different. Tony was prompt and accurate with the follow up considering the vehicle registration, sending the plates via Fed-Ex and all worked out fine. I would recommend Tony and the dealer in Nanuet . I wish they had one in North Jersey area.

lizziestewart

Feb 11, 2014

Kamu was friendly, helpful and no nonsense. He was extremely knowledgable about the car I purchased and did not push unneeded accessories or features. This was by far the most pleasant car buying experience I ever had. It's like we were a team and were both working toward the same goal. Highly recommend the dealership and Kamu specifically.

vanhoutenp126

Feb 10, 2014

Service is excellent at Honda of Nanuet. Mark Stephenson was excellent. He worked to get me a great deal on my new lease. Glenn was great as well when we talked about financing and finishing paper work. Both are very friendly and I highly recommend them.

honda369

Feb 8, 2014

When we arrive, we were treated like family. The receptionist at the front desk counter was very polite, we were greeted with a smile and immediately felt at home. The salesperson (Dave DeSimone) was excellent, his hospitality made us feel very comfortable and welcomed. Dave took us on a test drive, having both of us operate the SUV, taking his time to show us all the features. We were offered food and drinks, which were delicious. I would recommend this dealership to my friends and family. When we were introduced to the Business Director (Glenn A Reggio) he made us feel very at ease and explained in great detail our options and covered the warrantee in-depth. This is dealership is considered a FIVE STAR FOR CUSTOMER SERVICE, THANK YOU SUCH A SMOOTH TRANSATION.

dlavelle

Feb 3, 2014

Without reservation I recommend Honda of Nanuet and my salesman, David Litwak. This is my family's 4th buying experience at Nanuet. Previously, we've purchased a 2006 S2000, a 2008 Honda Accord Coupe, a 2012 Ridgeline, and my latest purchase was a 2014 Honda Accord Sport. Each time we return to Honda of Nanuet because we feel that the environment is friendly, the sales staff are straightforward and honest, and the managers are accommodating. My salesman was David Litwak. David made the buying experience as easygoing and pressure free as possible. I am most impressed with his service after I put down my deposit. David gave me his cell phone number and was always in touch with me as I waited for the car to be reupholstered (aftermarket leather -- which was beautiful by the way, highly recommended and not a "known" option to most). He also was willing to stay after his hours so I could pick up the car at a time that was convenient for me. This is evidence of a salesman that truly wants to deliver the best buying experience to his customers. David told me he was new to the dealership--two or three months on the job--but his product knowledge, even to a car buff like me, was impressive. I was also happy that David called me three days after I picked up the car, on a Saturday, to make sure I was happy with everything. This guy is great--highly recommended.Also I would like to say that Ertan, the business manager, was friendly, efficient, and fun to talk to. Jay, the sales manager, in my brief meeting with him, also was personable and had an attitude of "how can we make this deal work, together? and "what are you looking for...how can I make you happy with this purchase?" This is NOT the norm with sales managers (but it should be!). Thank you Jay and Ertan. Lastly, as everyone is always concerned with price, I was happy with the price I paid for the car and happy with my trade in price. Negotiating was easy and I never felt like I was being openly pressured. Could I have probably argued for more money on my trade, and a bit less off the car, sure....but in the end, when the service is good, I think anyone is willing to settle on a fair price for all. The dealer made some money, I got a great car. Nothing wrong with that!I highly recommend Honda of Nanuet and highly recommend seeking out David Litwak as your salesman.

Shelton65

Feb 1, 2014

Euna Wilson went above and beyond with helping us make our decision on buying our new car. She was very helpful. Euna helped make the process as stress free as possible. She is a great sales person and will highly recommend her and the dealership to family and friends.

elliot01

Jan 30, 2014

My Salesman (Neil Turnbull) was friendly and knowledgable about his product and the competition. He was supported, quite well, by Frank Caputo (General Sales Manager) and Kamil Wokcik (after market) between the four of us we were able to cement a sale. The process was non-agressive and made the entire experience pleasant. Very satisfied with the dealership and the people I dealt with.

Johnw1970

Jan 14, 2014

given a good quote over the phone and was told there were no extra feescame in to Honda of nanuet and sat down with salesman who gave a price almost 1,000 more than on the phonewe told them we had a quote but they said softly that that quote was just to get us to come in for the hard sell.beware if you feel you have to deal with them

mralick

Dec 30, 2013

I'm really happy I met Robert King. He brightened our day on a rainy Sunday afternoon. We knew exactly what we wanted (2014 CR-V) and Bob was extremely knowledgeable, helpful, and friendly. His honesty and calm demeanor made us feel very comfortable partnering with him. Bob offered the best deal (and inventory) we had seen over the past few days and we would not hesitate to go back to Honda of Nanuet. Highly recommended!

expensive

Dec 27, 2013

I brought my 2010 pilot into Honda of Nanuet because I felt the front struts weren't working properly. It felt like the shocks/struts weren't absorbing bumps the way they should. I was met by Dennis Clifford who was very friendly and professional. I explained the situation to him and he informed me that the mechanics would look at the truck and they would call me when it was done. When I picked up the truck I was a little surprised that my bill was approximately $900 after taxes. They determined the front compliance bushings were leaking. Parts added up to $324 and $500 for labor. $500 for labor for bushings? This seems a little excessive to me. To top things off the car still wasn't driving properly and I was told I would also have to replace the front struts which would be another $1300 dollars. What annoys me the most is the truck only has 25000 miles on it but it is outside the 3 year warranty so none of the work is covered. Needless to say I will not be returning to Honda of Nanuet for any future work. It's a shame too because the employees were all very friendly but the prices are insanely to over priced.

spetzi

Dec 21, 2013

Every part of the transaction went smoothly. Our questions were answered promptly and everyone was courteous and helpful. Our salesperson patiently showed us how to program my car for my needs. I highly recommend Honda of Nanuet!

Annquinn1

Nov 30, 2013

The minute I walked in the door the dealership was professional, courteous , knowledgeable, respectful and very helpful. There was no bulllshit about figures but to the point honest not like other dealers I visited . I would highly recommend this dealer and respect it's manager thanks to all

jocko716

Nov 17, 2013

I recently traded in my 2007 Fit Sport and financed a 2013 Fit Sport w\Nav. The salesperson I worked with was nice enough but lacked experience. I had to inform him that Nav was available in the Fit, he had no idea. My experience with Frank, one of the managers was the worst I've ever had in buying a car. While the buyer should beware, I do expect a salesman to be honest with me. Frank stated that my current car could not get a penny over $4k. He then listed it for $7995 the very next day. I felt used, misled, and completely taken advantage of. Frank epitomizes everything that comes to mind when one thinks of a used car salesman - his level of sleeziness is unsurpassed in my experience. I should have come to this realization on my first visit -I approached him on my way out to thank him for his time. As I was not buying that day, he refused to even look up from his computer and literally left me standing there with my hand shake offer unaccepted. I eventually pulled my hand back as the awkwardness of the moment increased. I will never step foot in this dealership again - for sales or service (I had all my service on my previous car completed there since moving to the area). I strongly recommend not visiting this dealer...I only wish that I had shopped around more. They did not deserve my business.

lexiff

Nov 11, 2013

While I have had my share of negative dealer sales experiences over the last 35 years or so, they have never reached the lows of my encounter in early November with Nanuet Honda. I strolled in with my 85 year-old father to inquire about and hopefully take a look at the new Accord Hybrid promised (at least in the press) to be in the showrooms on October 31. Instead, what I got from the two salesmen were blank looks, dismissive comments about hybrids generally, misinformation on some matters and no information on most, and a complete lack of engagement. It truly was unbelievable -- a hard sell would have been preferable.

jeb1

Sep 17, 2013

I've purchased several Honda's from this Dealership and the reasons are varied; including very knowledgeable (and friendly) sales staff, competitive pricing, their service and the entire car buying experience.

Alexisj123

Sep 10, 2013

Tony Celeste was an amazing help! Very patient, worked with his clients, and made the process easy. everyone was very friendly, respectful, and tried to help us meet all of our needs and wants. Will definitely be back for another purchase in the future!

Arthur Panov

Jul 20, 2013

Recently I had a chance to work with Honda of Nanuet to handle the regular maintenance for our 1998 Honda CRV. We needed to have the brake pads replaced, change the tires and replace some of the drive train fluids. Most of the maintenance work was fine, but when we got the car back it appeared to have some tire noise. Honda service team was very patient with us to troubleshoot the problem and promptly resolve all of the issues. It was a pleasure working with the Honda of Nanuet service team. It is when you have to resolve the difficult to troubleshoot issues that the service team really shines. We are very happy with the outcome and will continue using the Honda of Nanuet service department.

Hopedd

Jun 19, 2013

What an amazing experience! The level of costumer service and professional have been perfected at the Honda of Nanuet. A very special thank you to Dave Aspinal, Glenn Reggio and very special thank you to Euna Wilson my sales person. You guys ROCK!

Cheatedbynanuet

May 28, 2013

This dealership has only one priority: to sell cars as quickly as possible. There is clear disregard for their clients but not their money. I had a prior lease and was interested in starting a new lease. I expressed concerns to the salesperson about the damage to the car on that was being returned and was told that I had 1500 dollars of allowable damage. The salesperson eye balled the car and said that she didnt beileve there was 1500 in damages. Low and behold the car had 1030 dollars of allowable damage. Guess she was right. Guess I m not liable for anything. WRONG!!!!! According to the dealership I owe 680 bc anytime one item has over 500 of damage the customer assumes liability. So they want be to pay 680 rather than 180 the beyond coverage despite having less that 1500 in damages. I explicitly voiced my concerns about potential damage and only received "don't worry". Geez thx . These guys just wanted to lock me into a new contract. They disregarded my concern and I was held accountable Despite not passing the account limit. If you want to be taken honda nanuet. Funny thing is Frank sales manager who is the pushy head guy there could have helped but he was not incentived bc I wasn't buying a new car.

huyji

May 15, 2013

I was undecided what to buy Camry or Accord so after visiting one of Toyota dealerships I went to Honda of Nanuet... I was greeted by Yvette and I cant describe you how nice it was to deal with the female salesperson. I am the proud owner of the new Accord EX . Thank you Honda of Nanuet and thank you Yvette you made my buying experience the best ever.

Christinab34

Apr 8, 2013

This review is to inform people of the situation that has still as of 4/8/13 not been resolved. I mailed the following to Honda of Nauet on January 28, 2013 and received promises things would be resolved... they havent. Since owning this vehicle the temperary paint they used to touch up rust marks in order to sell has begun coming off leaving the vehile looking terrible! I have also not received the reimbursment for registering my car through them! 4 months after they said the check was already in the mail! Liars! I would not recommend this dealer to anyone! This letter is to demand two items from your office. First, a letter stating that I do not owe nor ever did owe your office any money. Second, a letter of apology from your office for advising your collection office to harass and insult me. I make these requests to defend myself in the future should this false collection claim remain on my credit history. Since your office falsified the claim that I owed $500, your word that this matter is resolved is meaningless. I purchased a 2003 Honda Accord from your business. I left a cash down payment of $500 on December 24, 2012. I paid the remaining balance in cash when I took ownership of the car on December 29, 2012. On January 15, 2013 I was contacted by your collection agency that I still owed $500. The agent was confrontational and insulting. Your agent stated I never paid the $500 cash deposit, I advised your agent I would provide documents to prove the amount was paid in full. After I faxed the document to your agent, she insisted I wrote on the document to falsify that the deposit was paid on December 24, 2012. Since your collection agent refused to accept the documents were accurate, I had to make several calls to the car salesman and the sales manager before the agent accepted the issue was mistakenly reported to her office. Although I understand this issue is resolved, I have no confidence in your office. Since you passed this to a collection agent, I expect this mistake will erroneously appear on my credit history. To help me defend myself in the future, I demand the two documents. A letter stating that I do not owe your office any money nor did I and a letter of apology for passing this issue to your collection office without contacting me first. My first conversation on this matter was an issue from your collection agent, interesting response two weeks after a sale.I will give your office until February 15, 2013 to return the requested letters or I will take appropriate action.

tiggrntaz

Apr 5, 2013

I find it hard to believe that this dealer has such good reviews. Since 2010, we have purchased FOUR new Honda's between myself, husband and mother-in-law. Three out of those 4 times we purchased a car, we went to Honda in Nanuet and walked out every time. The salesmen are arrogant and basically laugh you out of the place. On our last visit, we had recieved an internet quota for a 2013 Honda Pilot. When we went in to Honda of Nanuet - who claims they "price match", they basically said there was no way that was for a 4 wheel drive vehicle and basically laughed at the quote and threw it back at us. Well, needless to say, we walked out of that dealership and will NEVER again go back, nor will we ever recommend them and we have been telling everyone we know that asks about our new 2013 Pilot which IS a 4 wheel drive and we did get for the price we wanted - not to ever trust Honda of Nanuet. In 2010, we bought a brand new Pilot, in 2011 we shopped around with my mother-in-law who bought a new Accord, in 2012 my husband got a new Odyssey and 2 weeks ago, I replaced my 2010 Pilot with a 2013 Pilot and NONE of them were from Honda of Nanuet. Going forward, we will NEVER step food in this dealership again. I am there to purchase a vehicle, not to get mocked and laughed at by a salesman. What makes them think it is ok to treat customers that way??? Very rude and arrogant and they have lost my business forever and I love telling everyone how awful they are. I know they think Honda basically sells itself, but it doesn't justify how they treat poeple. Even if I help a couple people avoid being mistreated at Honda of Nanuet, I'm happy! Go elsewhere even if it takes a little longer to get to - it will be worth it in the end.

Dr.Kuljit

Apr 1, 2013

Frank Caputo was very helpful and sold me my car, within minuets!!!!!! I was in and out and drove the car home the same day! THANK YOU FRANK!!!

RUBINA SINGH BEDI

Apr 1, 2013

Had a fantastic experience with Honda of Nanuet! was assisted by the wonderful support staff, managers and general manager. I was given the BEST PRICE, and BEST DEAL. Go Meet with Frank Caputo who will take care of you. I shopped around and was given the most respect, smiles, and warmth from Honda of Nanuet (ALONG WITH AN UNBEATABLE PRICE !!!!)

Beware

Mar 24, 2013

Horrible experience . Frank was not nice . I thought , why am I enduring this treatment , I'm the customer . So I went down the road a bought a Ford . I love it . What a better product for a better price !

agnieszkaworek

Feb 18, 2013

excellent service and we have a pleasure to work in my opinion the best salesperson KAMIL WOJCIK - very professional ,frendly and extremely knowledgeable -at the top of that he had our best intrest in mind and got us the best deal possible .From start to finish KAMIL made the entire experience of purchasing a car very enjoyable so thank you for that and most important great treatment .The dealersip is really lucky to have KAMIL AS an employee- so of you thinking of buying new or used car i highly recommended you to visit that dealer and make sure you make an appointmant with KAMIL WOJCIK - you be glad you did

123David

Jan 29, 2013

Service was excellent. Dealer followed up as promised and kept us well-informed regarding timing of delivery of car. We purchased the car throughout the Costco program and, as promised, the experience was "hassle-free." The color of car we wanted was not available at Honda Nanuet but the dealer obtained it quickly through its network of affiliated dealers.

debrenna

Dec 31, 2012

Mark was very professional, friendly, not at all pushy and got us great deal on a new lease. He also had the car ready to go within 24 hours... and came in on his day off to close the deal. Very nice experience with Mark!

jillfiedler622

Oct 18, 2012

Kamil Wokcik is very nice, friendly, and helpful. He gave me an affordable price for my new car that I can afford. He is very passionate about Honda!

jfiedler1990

Oct 17, 2012

Kamil Wokcik was very nice and helpful. He was able to give me an affordable price and gave a great presentation of my new car. He is very knowledgable and passionate about Honda!

Jimbo40

Aug 18, 2012

My family has been buying cars from this location for over 15 years. The service department has become part of our family, especially with my Dad being sick.I decided it was time to buy a new car and wanted a 2012 Civic. I was hesitant, especially after reading the reviews, and the non-endorsement from Consumer Reports. It was made very clear in advance I was paying in full by check. Somehow we got convinced to finance which is exactly what we did not want to do.The care is almost 10 months old now. The leather on the driver side seat has already worn thru. I was told I was speaking to the wrong person when I called my sales person. I then called service and Sophia said she couldn't help me. I asked for a Service Advisor and noone was available. I was asked if I had Honda Care, was given an 800 number and of course they were closed.Left a message for Dan again-never returned my call.Knowing the service guys quite well, I decided to leave them a message. I'm bringing the car in next Saturday. I was told Management has to inspect the leather to determine if it is defective or if it was caused by me????? The indicator that I had to tighten the gas cap continues to come on even though it is as tight as I can make it.How could I have caused the leather to ruin in 10 months????Unfortunately, I think this will be my last Honda-many people told me not to buy the 2012 but I've had Civics all along and thought it can't be that bad.I guess I'm finding out the hard way.I do have to say major kudos to the Service Department. Everyone working there is top notch in my books-can't say the same about my salesperson.

knicks13

Aug 8, 2012

What i like from this dealership is that it's a short distance from home and nice area. A very courteous and friendly staff and the service is good and yes i will continue getting my service from honda of nanuet.

NNYN8

Jul 27, 2012

If you're looking for a new or used Honda, go to this dealership and ask for Euna Wilson. She treated me with respect, was knowledgeable, and didn't pressure me at all. I would suggest her to anyone who wants an easy, enjoyable car buying experience. I really with that they had the exact car I wanted because I would rather have given them my business instead of the other dealer I ended up buying from.

NNYN8

Jul 26, 2012

Euna Wilson is easily the best salesperson I've worked with to date. She was knowledgeable, respectful, and didn't pressure me at all. I wish all salespeople were like her. The selection and pricing at this dealership is excellent, as well as the facilities. The whole experience was A++++. Next time I buy a car, I know where I'm going. This dealership redeems bad stereo-types about car salespeople.

PilotCar

Jul 25, 2012

It was a pleasure doing business here! We reached an agreement very quickly, and everything was exactly as agreed when we took delivery the next day. No hassles, pressure, or games. Professional, patient, friendly, couldn't ask for more. Would do business here again in a heartbeat. It really was too easy!

Rezzy797

Jul 12, 2012

I bought a car from Angelo a couple of months ago. He is an excellent salesman! He is outgoing, friendly, positive, welcoming, and energetic. He knows a lot about Hondas and always answered any questions that I may have had. Even after I made a purchase of a car, he called to find out if everything with the car was going smoothly. I would definitely recommend this dealership and Angelo as a salesman!

jperez1472

Jun 11, 2012

Excellent car and professional salespeople. All my questions were answered honestly. I felt that the salesman was very sincere at finding me a car that I loved and could afford. He was patient with me and walked me thru the difficult process of selecting a car. He was both friendly and professional. The sales manager was also very honest and sincere with me and I found his price for the car was very fair. I would not hestiate to refer an of my family and friends to this dealership.

chazzer

Jun 6, 2012

clueless: they probably think they treated me well... This service department is as over-priced as other dealers - well, maybe a bit more - but you dont expect to be treated like a chump

Susan Fisher

May 11, 2012

We were trading in our leased Honda Pilot for one of two cars. Al was very honest and helped guide us to make the appropriate decision for our family. We appreciated all of the information he gave us to make our decision and his patience with us.

JC9231

Apr 28, 2012

mark stephenson was very helpful and not a typical pushy salesperson which was a pleasure to work withmark was also friendly as well as the finance manager Glen who was also very helpful when it came time to finalized the deal both of these gentlemen are great assets to your dealership. this was my second auto purchase at nanuetand i would recommend them to friends and family.

auntclaire

Apr 28, 2012

These folks are terrific. I've bought a number of cars before and I do know not to trust car dealers, but I found the automobile I was looking for on Kelly Blue Book at Honda of Nanuet, so I called and asked to speak to the sales manager on the phone. Mike (not sure of last nam, but I think it was Khan). I was surprised when Mike immediately accepted my offer and then told me he was turning me over to a man named Ertan, whom he had worked with for many years and thought I would like and possibly even trust. Two days later I drove to New York. It was a two hour drive, and I paid a friend's daughter to ride with me to bring back the car I had, which I did not want to trade. I had put a deposit on a credit card, and I brought a Cashier's check for the remainder as instructed by Ertan, who assured me could get a full refund if this car was not what I hoped or expected.This Honda Civic Hybrid was as excellent as Ertan was. There was a small scratch on the car (though it had only 15000 miles and was Honda Certified as well), so Ertan immediately sent the car over to the detailer, who was able to remove the scratch very quickly with wet sanding. Then Ertan handed me the keys for a test drive with my young friend. Ertan did not get into the car and talk incessantly, which has been one of my many bad experiences buying cars;( I think it's a way to keep the customer from being able to pay careful attention to issues like wind noise or speaker quality.)Then the credit person actually convinced me that I should finance the car, and I'm experienced enough to know whether or not I'm getting a deal that makes sense. I had intended to pay for the car out of my home equity line with a 4.5 interest rate, but the 4.0 rate Honda of Nanuet got me (I have excellent credit) was more than persuasive, and, this way, after 5 years I will actually own the car. With the credit line, I would have only paid about a hundred dollars interest per month, but I would never really own the car that way.I then chose to buy the extended warranty to 100,000 miles, another thing I have never been convinced to do before. I put 15k miles per year on the car, and, for an extra $30 a month, the would still be under warranty when I paid it off. The warranty is the same as Honda Certified, which means, basically, bumper-to-bumper.If I ever buy another car - and, right there, I almost bought a three years old Odyssey to replace our six year old one - Ertain Islami is who I will call. He's the best car person I've ever dealt with.Blanche Boyd

audrey911

Apr 20, 2012

The reason I gave Honda of Nanuet great ratings is because of Allen Michelson my sales consultant and because of Pete Khan the sales manager. There is nothing more stressful than having to go buy a car. The whole idea of going in a dealership and haveing a sales peron sit you down and start the whole Sale Pitch 101 speech is just painful. I hate the lets make a deal game. Well, Honda of Nanuet not part of that game. Allen Michelson was so professional and knew all about what he was selling. I was with my aunt at the time. I wanted the civic again. He showed me the civic EX but I just could not at this time take the higher payment than the LX. When I told him I needed to go down a step, he did not do the dance of telling how much better the Ex is to the LX and try to bagger me into the EX. Believe me I wanted to EX and had the civic EX 2006 which I purchased as well at Honda Nanuet.(which is why I went back). He made me feel so comfortable. I told him that I got a nissian add and showed him and he went back to his manager Pete Khan. Prior to the nissian thing, the numbers Allen had given me seemed way off. Pete came over himself to introduce himself and tell us he had put a different formula in and that was why the numbers were off . we are all human and those things happen. But just to have Pete come over was great. When I went to look at the nissian deal they understood and actually asked if I could tell them what the deal was they were interested to know. They did not harass me, they did not call me to harass me. The next day I called Allen and said let get me that Honda Civic. Another great thing was that I wanted to lease and they only had 3 colors at that time which I really really did I mention really did not like. Allen went and found me a black car even though he had to call around . I told him that was ok I dont want to me difficult and Allen Said and I quote" that is not a problem, I want you to be happy".I can not say enough wonderful things about these gentlmen!!!!!!! Allen could not have been nicer and Pete was nice and very funny.Saying these two gentlemen are an asset in this dealership is an understatement!!!!!!!!And I should mention that because of the great treatment my aunt's saturn lease is up next year and she was looking at the Nissian Rogue but decide she wants to be a Hondaowner! I hope these two men are recognized!!!Sincerely,Kristin L Holsapplep.s- sorry for the mis-spells I depend on spell check to much!! ha ha

yaynewcar

Apr 11, 2012

I recently went to Honda of Nanuet to purchase a new car, and I couldn't be happier with my decision to do so! Though a previous owner of a Honda, this was my first time purchasing a new vehicle for myself. As can be expected, I was slightly nervous as I embarked on this journey, afraid that I might feel pressured to make decisions quickly or rushed through the whole experience as just another "number." Fortunately, I was lucky enough to have the assistance of Mr. Kamil Wojcik as my Sales Consultant. Kamil was personable, friendly, polite, professional, and EXTREMELY knowledgeable. He was attentive, respectful, and helpful, and most definitely not pushy in the least. Kamil patiently answered my many questions and effortlessly offered his expertise in the form of support and advice. He was straightforward and honest, and took a great deal of time to explain various features and advantages of certain models as compared to others. Kamil truly listened to my concerns and thoughtfully problem-solved with me to ensure that I was fully satisfied and comfortable with the decisions I was making. From start to finish Kamil made the entire experience of purchasing a new car and trading in an old one surprisingly easy and enjoyable! On the evening I picked up my new car, Kamil extensively reviewed the various features/functions it has and made sure I had no further questions or concerns. I felt truly comfortable working with Kamil and never once questioned his intentions; I knew he had my best interest at the forefront of his mind. He absolutely went above and beyond what I could have ever expected. I was also fortunate to have met with Mr. Glenn Reggio to discuss finances. He, too, was personable, professional, and friendly. He presented information in a user-friendly format and was very understanding and down-to-earth. Both Kamil and Glenn truly made my experience buying a new car a memorable one- in a good way- and I am extremely grateful for that! I would absolutely recommend this dealership and ESPECIALLY THESE TWO EMPLOYEES to anyone who is looking for a new Honda. Definitely ask for Kamil if/when you go!! : )

ccon

Apr 8, 2012

I have to say my experience dealing with Mr. Rossi of Honda was very pleasant. I have not bought a car in over 20 years and was quite apprehensive when it came to making the committmet. I did not feel pressured at all, and was actually very relaxed and confident of the decision I made. He was very informative and thorough in explaining all my options to me. He gave me a tour of the dealership, pointing out where the service area is and introducing me to the Service Advisor. I now own a Honda CRV and am very happy. My compliments to Mr. Rossi

pac1227

Mar 31, 2012

Mr. Stephens was very professional. He was very friendly, always with a beautiful smile, and returned my calls promptly. Mr. Stephens also had a lot of patience. It was a wonderful experience to have worked with him.

maureen65

Feb 20, 2012

Patrick Wysocki was an amazing sales person! I hate buying cars for the most part but he made it painless and simple! Honestly it is difficult to use the word "Ethical" in the same senetence as car sales man but he was!! Peter the manager was also awesome to deal with!! Go Honda I bought a lexus recently and they were awful! GO Nanuet Honda!!Maureen Meehan

geromino

Feb 18, 2012

On 09/30/2011 Me and wife brough a used car from this deaership on our first visit we were treated like kings and queens but when we returned 5 days later we were treated like dirt due to on three different ocassions we requested a copy of the carfax that we had sign for it. when we went 5 days later the salesperon euna wilson was very rude and info us that the car was in an accident when she or frank tinelli never told us about the car been in an accident.before we had sign the documents frank tinelli info us that the car was never in a accident thats why they certified the car because the car was never in a car accident..everything that this dealership told us was all a lie.and we round up paying for the certified car when it was suppose to be certified though honda..this dealership will said anything at first just to sale a car but them everything changes when customers sign the contacts. we sign this contract under false and deceptive pretenses. i will never buy a car for honda again and will never recommend anybody to this dealership or honda..

ecarmenhoppe

Feb 12, 2012

A pleasant experience. No hyper tactics. Down to earth sales rep - Mark Stephenson. I felt relaxed at dealership. I felt they were not hiding anything...honest.

pjdonahue

Feb 8, 2012

I had reviewed several other dealerships prior to coming to Honda of Nanuet to check on their products and thier people. Buying a new car is a considerably large investment in time and resources and I wanted to be sure of who I was dealing with. I was not disappointed. The people at Honda of Nanuet were very knowledgeable about their product and were very helpful in deciding what options, if any, were really something that I would find useful. I especially appreciated the fact the the sales consultant, Patrick Wysocki, was listening to what I wanted (with respect to the vehicle, options, and cost) and worked with me to come to a quick agreement. Although there was no pressure to purchase unwanted options or warranties he went through the scenarios when various options might make sense and the cost for each. It was all very matter-of-fact and made the process of getting a new vehicle extremely easy. Additionally, I didn't think that I would need the tutorial for the 2012 model but he suggested that he give me a quick run-through just in case and I'm glad he did. Wow. I wouldn't admit it to him but I'm really glad I spent the 20-minutes to get familar with how to get the most out of my new vehicle. There used to be a term called "Buyers Remorse". If you buy from Honda of Nanuet that may be a thing of the past because I was smiling the whole way home...

Franny

Feb 6, 2012

The dealership overall was friendly. You do not feel like you are under pressure to purchase. It was helpful that we had just come from another dealership who did not meet our expectations.We were ready to negotiate a deal for a new cr-v.

Jwolgemuth

Jan 27, 2012

We had a very pleasant car buying experience, largely due to Mark Stephenson. Very professional, straightforward, and no pressure. Would highly recommend Honda of Nanuet and Mark in particular.

PhylliRose

Jan 25, 2012

There was a problem with my seltbelt/airbag system and the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warrenty. I called D & C Honda in Tenafly NJ and spoke to a Service advisor,first I asked for an appt. He told me I would have to wait 4 days for an appt and said the system is no under warrenty and I probably went over a pothole in the city and I would have to pay for the fixture. It didnt sound right to me because I didnt even bring the car in yet for a diagnostic so how would he know the damage is not under warrenty. I remember several friends saying good things about Nanuet Honda. I called them they said to bring the car in for a diagnostic check and they would let me know what is the issue. They asked me to come in right away. Already I was impressed because they were very accomodating. I met with Dominick Garretson. He was honest and professional, hetold me they would do a diagnostic check and let me know what the issue was. He called me 2 hours later and told me that it was no outside source causing the problem with the SLS system. He said there was a problem with my seatbelt which affected my airbag light. He said that that system IS under warrenty since an outside source, eg...a pothole did not cause the problem and all I was responsible for was the Honda $100 deductable. My car was fixed in a reasonable amount of time, they were very nice. He told me my seatbelt had a lifetime warrently. D & C honda of Tenafly was nasty when I came in to buy a car and their "Service Advisors" are nasty, dishonest and ripoff artists.

Christgaue

Jan 21, 2012

After purchasing a 09 Honda Civic I experinced a problem which was mainly caused by my inexperience with the new technology. Mr Clifford was extremely patient and helpful. The problem was fixed and I am grateful.

AgHonda

Jan 1, 2012

Overall, we were very pleased with our experience in purchasing a new Honda Civic. Mark Stephenson was absolutely phenomenal, and we recommend him to everyone. He really took his time to go out of his way to help us, and he was so personable and helpful. He even came in during his days off to work with us in helping us purchase this new car. I am very satisfied with everything, and Mark again was an EXCELLENT Employee. Thank you so much!

jamescu33

Dec 1, 2011

WHAT AN INCREDIBLE EXPERIENCE DEALING WITH PATRICK WYSOCKII THE SALES CONSULTANT WE WERE PRIVILEGED TO HAVE.TRULY THE MOST COMPETENT CAR SALES CONSULTANT WE HAVE EVER WORKED WITH IN OVER 40 YEARS OF BUYING CARS FROM ALL PRICE RANGES!HIS EXPERTISE WITHOUT BEING AT ALL PUSHY EPITOMIZES ALL THAT A CAR SALESPERSON SHOULD BE BUT RARELY CAN BE FOUND. HE TURNED WHAT HAS UNFORTUNATELY BECOME THE TRULY DREADFUL TASK OF BUYING (OR LEASING) A NEW CAR INTO A WONDERFUL AND FACT FINDING EXPERIENCE ANSWERING EACH AND EVERY QUESTION. PATRICK MADE THE TOTAL DIFFERENCE IN WHICH CAR WE WOULD BUY AND WHICH DEALERSHIP WE WOULD PURCHASE IT FROM! JUST SIMPLY AMAZING! THANK YOU SO MUCH PATRICK. YOU ARE TRULY ONE OF A KIND AND WE RECOMMEND YOU TO EVERY FRIEND AND RELATIVE WE HAVE!!

glynfn

Nov 23, 2011

My primary reason for the high reviews are the salesman that I dealt with, Patrick Wysocki. I visited the showroom and outdoor lot a couple of times before making a decision to purchase and my initial "no pressure" experience with this salesman made me want to come back. He treated me with respect and courtesy and best of all did not try to make me or my husband feel pressured into buying a particular used car. He was very trustworthy in his explanations and seemed to know Honda cars very well. His sincerity was very much appreciated and helped us to decide to return to the dealership and complete our purchase.

skifny

Nov 16, 2011

I shopped around to a few dealers and my experience at Honda of Nanuet was great. They were not pushy, very professional and didnt try to nickel and dime me. They talked about all the options with out trying to push them down my throat. When it came to discussing the price, they were willing to come down to a reasonable price. I just want to feel that Im getting the best price from an honest company and I felt that when leaving Honda of Nanuet. I would recommend them to anyone.

oppy00

Nov 14, 2011

This dealership was very helpful and was able to allow me to purchase the car I wanted at a reasonable price where several other dealerships were unwilling to negotiate a fair price.

jscarmato

Nov 1, 2011

I was very pleased with the attention, product knowledge and follow up given me by my Salesman Mark Stephenson. I had come to the dealership intent on finding an Accord to lease under a specially advertized program. Mark addressed my request directly found the right car and even changing that vehicle at the last minute when we changed our mind on the color of the interior without missing a beat. He made the transaction smooth and comfortable and I thank him for that.

Dand0630

Oct 17, 2011

Recently visited Nanuet Honda looking for a new Civic. I wanted to take a moment to say what terrific experience I had. I had the pleasure of dealing with Pat Wysocki as my salesperson and he was great. He made the process vey simple and straight forward and was really pleasure to work with. I have bought a few cars in my life and Pat was the most professional I have dealt with. Thanks again to Pat and the whole crew, you guys were great.

Tobster

Oct 6, 2011

I made an appointment with Euna Wilson on Monday, October 3, 2011. From the moment I met Euna to the time I left she was outstanding!! Helpful, friendly, and she explained everything to me as we went thru all the paperwork. No surprises, and never pushy. Euna even made sure she was there when I picked up my car on Wednesday, October 5, 2011. I would highly recommend this dealership to family and friends, as well as recommend Euna as their salesperson.

mchambless

Oct 4, 2011

The sales person was friendly, competent, and knowledgeable about the various vehicles on the lot and in the show room. He demonstrated patience and professionalism while servicing my family and other buyers that demanded his attention immediately. My experience with this dealership was outstanding!

bbandura

Oct 4, 2011

I am pleased to recommend Honda of Nanuet to anyone who is interested in leasing a quality vehicle. I had never leased a car before and had many questions regarding the process. From start to finish, Patrick Wysocki, my leasing consultant, provided patient and thorough answers. Patrick took the time to explain every document that I signed. He also made sure that I knew how to work all the bells and whistles that the vehicle has to offer before I drove off. I also left the lot with a full tank of gas provided by the dealership. Sometimes it's the little things that count! I love my new car and look forward to a continued relationship with Honda of Nanuet...thanks Patrick for some old-fashioned great service.

nages

Oct 2, 2011

We just purchased a new Honda Accord from Honda of Nanuet and we are so happy with the car. Mr. Mark Stephenson (our salesman) was wonderful to work with. Mark took his time with us and made sure we knew everything about the car before driving off the lot. He even came in on his day off to make sure he was there for us! Great guy and always smiling! He gave me the security that I could contact him about any questions regarding my purchase and the assurance that I could count on his knowledge. If you are willing to buy a vehicle, I strongly suggest that you see Mr. Mark first and see where he takes you.

serina118

Sep 29, 2011

Patrick was very professional and explained everything in full detail. It was a pleasure having someone like Patrick who knows his product and has excellent customer service.

sherlihy

Sep 28, 2011

Everything was great, as well as the staff being really nice and helpful. Even though it took a little longer than expected, i was welcome to have coffee or water while i waited.

msibrizzi

Sep 26, 2011

I had a great experience here, Drew was very helpful and attentive. The whole process went very smoothly. I would definitely go back in the future.

sexichiq05

Sep 21, 2011

i went into honda of nanuet to purchase a certified used honda. The sales person mark was very polite, nice and fair. he does try his best on your behalf. he really made purchasing a car a pleasurable experience. Dont expect to barely ever speak with the financial manager though, as frustrating as that was for me mark relayed all my messages and made the experience worth it. plus i absolutely love my car!

piolotte

Sep 10, 2011

the dealer and sales person provided a very comprehensive service in helping me choose the right vehicle for my needs.The sales person was very knowlageable about the vehicle and its fetures.They walk me through each step of the process and provided a great finance package and made it easy.The sales person also did a great job in going over all of the features of the car after purchase.

dstan225

Sep 5, 2011

The service received at Honda of Nanuet was completely different from other dealerships I've purchased vehicles from the past. The General Manager, Sales Person and Finance Manager took the time to explain what my options were and assisted me in choosing a vehicle that not only fit my lifestyle but also was within my budget. There were no tricks or pressure, I was given time to think it through and all questions were answered in a timely manner. I will definitely recommend Honda of Nanuet to friends and relatives and will also be a repeat customer when I decided to purchase or lease again. In addition, the follow-up after going home with the vehicle was a nice touch.

acamacho

Sep 2, 2011

The quality of service rendered was EXCELLENT and the sales consultant (Ms. Euna Wilson)was VERY PROFESSIONAL. I am 100% satisfied with the vechicle purchased and the service that she gave me. I highly reccommend you purchase your next car (new or used) from Ms. Euna Wilson at this dealership.

lmgavigan

Aug 25, 2011

After I expressed my negative feelings about past experience at this dealership, they did everything they could to assure me that I would not have a negative experience this time. They seemed to really want to keep me as a customer.

vizman274

Aug 6, 2011

Wonderful staff and very helpful and accommodating. We very much enjoyed our shopping experience with Allen and Glenn. Allen was very helpful and patient in answering all of questions. Glenn was very helpful in achieving our monthly payments to accommodate our families needs!!

Stacy625

Aug 4, 2011

My experience at this dealership was probably the best I've ever had. From the time I walked in the door and was greeted by the receptionist, every single person was friendly, personable, and most of all, helpful. As a woman I feel like a lot of car dealers treat me like I don't know what I'm talking about or think they will be able to take advantage. I did not get that feeling at all. I knew what I wanted and they made it happen. There were no games, no pressure, and they were very patient in explaining things and giving me time to think about what I wanted to do. I will never go to another Honda dealership again...my experience here was above and beyond and I will be telling everyone I know to make sure they go there!! My salesman Arshed was incredibly sweet and helpful. The sales manager Frank was very thorough in explaining all of the finances to me, and the business manager Glenn was so extremely friendly and personable and took the time to talk to me not just as a consumer whose account he was handling. I can't say enough positive things about this place. I was so impressed and pleasantly surprised that buying a car could actually be an enjoyable experience!!

hernandomendez

Jul 28, 2011

Since I came into the dealer for the first time and I met Mr. Stephenson he was very helpful, professional and especially very patient. Even though I told him from the beginning that I was not ready to buy my car he was very patient showing me all the features of the car and taking my information to follow up with me. He called a few times to see if I was still interested in the car. I was undecided about the car but after a few conversations with Mr. Stephenson I was convinced that this was the car and the dealership to do business with. When I went to pick up the car he was very patient and took his time to show me how all the different features in the car worked. As a matter of fact he stayed until late that day much later after the dealership working hours. I definitely recommend this dealer and I especially recommend to get assistance from Mr. Stephenson. Very professional Sales Consultant.

hazarip

Jul 10, 2011

We were in search of a new car and we went to Honda of Nanuet to inquire abt the vehicles. Kamil was our sales rep and he was very helpful. He helped us to choose the ideal car for our family. The only issue i had with the dealer was that the price for the trade in. It was really really low. but at the same time they advertised our vehicle for sale for at least 75% higher than the trade-in price.

pocolococo

Jun 29, 2011

This was by far the best experience we've had with a car purchase... reasons: Kamil Wojcik (sales), and Joe Gutierrez (business manager/finance). Kamil proved to be extremely patient, dealing with our incessant questions and inability to make up our minds 3 nights in a row, keeping him at work, on average, 2 hours after the dealership closed. (work in Manhattan, get out 6p - earliest we can get to Nanuet 7p & they close 8p *this is not to suggest its ok to waste anyones time like this: We know that it was rude and inconsiderate, but we had no choice and at least we bought a car from him!!) He was very knowledgeable, professional, friendly, & helpful. He welcomed questions, never rushing us, & not pushy at all. Think stereotype car-salesperson and he was the opposite - he seemed genuine in his honesty and wanting to help us, really working with us until we reached, what I think, a Great buy. Kamil took care of almost everything: from the paperwork, to the insurance, plates, etc, to showing us every little function/button in the new car. After the super easy process, we met with Joe, who took care of the financial aspect for us. Joe is also great. He made this process very easy as well, detailed and simplified all the finance info clearly. If you're looking for a Honda (which are awesome & reliable), go straight for Kamil and Joe. Only thing you may need to watch out for would be management's (very) low offers for trade-ins, however, despite this, an overall positive experience.

elfies6

Jun 27, 2011

I'm now retired. I've always had either a Chevy, Lexus or Toyota. Both my wife and I are handicapped,and we weren't happy with the handicapped vehicles on the market. We went to Toyota, then Lexus and they showed us what they wanted to sell us, even though they weren't sure if the vehicles would accomodate our needs.. Then by chance, we stopped at another Honda dealership not very far away. A salesman there didn't give me that "warm and cozy" feeling, and basically didn't try to sell a vehicle. Finally we went to Honda of Nanuet, and had the pleasure of meeting Dan D'Angelo. Dan asked us what we were looking for in a vehicle. We described our needs to transport two handicapped scooters. Well, Dan had a vehicle in mind, grabbed his tape measure and off we went to see a Ridgeline which would fill OUR needs, not the needs of a salesman told to push a certain auto, etc.. Wow, what a vehicle. It has everything I would want in a vehicle, and my wife says with our new Ridgeline, I act like 20 years just got shaved from my age. Dan's measurements were perfect, and both of the scooters fit in the back. We left the day after picking it up, and did a 200+ trip to Cape May. My Ridgeline was extremely comfortable, loved listening to XM Radio, watched the GPS, and gave verbal orders for the vehicle to do various functions, without touching buttons.Getting into the Ridgteline was also very easy for us unlike many other competitors models. What a wonderful relaxing trip we had. Thanks Dan for making us so happy with our first Honda. She's a beauty.

als3535

Jun 4, 2011

We came in at 3:30 on a Sunday afternoon... the dealer was closing at 4pm. We had a car we were interested in (saw it online). Ms. Wilson took care of us... she allowed us to test drive it on our own and stayed well beyond closing to discuss the car with us. She was friendly, polite, fair and NOT PUSHY AT ALL. We bought the car - not only because we felt is was a good deal, but also because of Ms. Wilson! We had seen many cars before this one (2004 Honda Civic), and had explained to all of the sales people that the car was for our son to drive back and forth to college (160 mi. one way). She genuinely cared that we got a solid car for our son. She was upfront about all the good and the bad about the car (nothing was bad mechanically or that required a major investment for a car with 108k mi. on it). I even waited 3 months (warranty period) prior to writing this just to see if the car held up - it did!I would strongly recommend buying a car from Ms. Wilson and hope to have the opportunity to buy another from her in the future!

Dgermosen

Jun 4, 2011

I recently went in to buy a new Honda Accord and it was the best experience I have had at a dealership thus far. I worked with Kamil he was extremely friendly and knowledgable! He sat with me for almost two hours before I decided to make a purchase and called a few days later to see how I was doing!!! If you go to Honda of Nanuet ask for Kamil and tell him to give you the twin sister deal!!!!

pdean123

Jun 2, 2011

Everyone involved in the sales process was knowledgeable and professional. There was one minor issues in the [process but they proactively approached me with the issue and the solution.They made this a positive buying experience and I would recommend this dealer.

rphjj007

May 31, 2011

I was really impressed with my purchase at Nanuet Honda. I dealt with Kamil Wojcik and He was very helpful and informative. He walked me thru my purchase of a Honda Civic giving me valuable suggestions along the way. Francis in the finance department was very friendly and helpful in helping me understand the terms of purchase. There was never a moment where I was pressured to by anything. They present what they have to offer and give information but the choice is left to the customer. I only wish that i could have gotten a better offer for my car, but I really can't complain because this is a 2012 model being offerred early in the season. I personally recommend Nanuet of Honda, in particular Kamil and Francis to anytone looking for a dealership that will treat you right. Kamil and Francis are valuable assests to that dealership and i personally thank them for a great buying experience.

kielcl2

May 20, 2011

This is the second Honda Accord I have purchased from this dealership. I enjoy the overall atmosphere, decor, professionalism, and friendliness at Honda of Nanuet. While I shop the internet and other dealers, this is where I want to do business. This recent purchase was for a new 2011. Previously, I purchased a 2005 certified used Honda from them which has performed without complaint. Kamil Wojcik did a fine job helping us through the purchase process since we weren't sure whether to buy or lease. He was patient, explained both scenarios and never became pushy or impatient. Frank Tinelli knew his numbers and the financing (we bought) went without a hitch. I can endorse this dealership without reservation. Thank you, Carl

syedali2011

May 19, 2011

I leased and drove home my Honda Odyssey EX-L last night through Costco wholesale auto program at Nanuet Honda. I worked with salesman Drew Glassman who's very friendly and courteous who answered all my questions and concern regarding vehicle trim and pricing. He was prompt and proactive on preparing the vehicle for pickup.Negotiating with Frank Caputo was a pain :) but he's a nice guy and I got the price close to what I was looking to pay. Finally, the finance manager Glenn who took care of all paperwork and explained the lease agreement throughly and even gave me a free key replacement package for free.My overall experience with the dealer was great, all sales guys on the floor were friendly and would recommand anyone to buy their vehicle from this dealer.

mistryhjm

May 17, 2011

Simply put, Euna got the job done! Her politeness over the phone was the reason I came to the dealership from three counties over. Her professionalism and courtesy upon meeting her in person was outstanding. She was firm but very fair in handling our negotiations. That, along with the impression of honesty that she conveyed made me decide to close the deal with Honda of Nanuet, despite having several other options.

rjhasday

May 16, 2011

Arshed was a pleasure to work with. When we first came in, he patiently showed us a number of models and demonstrated their features. When we came to pick up our new car, he took the time to go through the various features and demonstrate how they worked. He even made a follow up call a few days after our purchase to ask if we had any questions or issues. We never felt rushed, and Arshed was always pleasant and helpful.

alatristealex

May 13, 2011

The saleman Arshed, made my purchase of my new Honda, very positively memorable. There was not enough he could not do to acclimate me to my new vehicle. . No question was ever never insignificant. This kid has a winning attitude and an asset to Honda of Nanuet Honda of Nanuet's professionalism has made this review a no brainer!

cosser

May 6, 2011

Tried to sell me a 2010 Honda Civic LS with manuel transmission for $16,200 would not budge on price even though I showed them comparable ads for cars with the same or lower mileage and with automatic transmission!! Instead of lowering price by several hundred dollars as I requested they chose to lose me as a customer!! It is very surprising because it was also the end of the month. Incidentally, I ended up getting a 2011 Honda Civic LS with automatic transmission and similiar mileage from another dealership for only a few hundred dollars more than the $16,200. Euna was a great and personable salesperson but really made no effort to get me what I wanted!

ajasl1

May 3, 2011

Dealing with Arshed was a real pleasure. He is knowledgeable and friendly and was extremely helpful. He went over the car with my wife and me very that and made sure that we understood how everything worked.He also told us that anytime we had additional questions, we should contact him right away.Based on our experience with Honda of Nanuet and Arshed,we would absolutely tell any of our friends and family that were looking to buy or lease a new car to try your dealership and ask for Arshed to be the salesman.

JerTin

Apr 30, 2011

We have been buying cars since 1974 and by far this is the best experience we had with Kamil. In fact we always dreaded shopping for a car because of the unpleasantness of hugling for the best price. We are so happy that we had Kamil help us choose the second Honda we own. Thank you Kamil for making this a new experience of buying a car. We will definitely recommend Kamil and Honda of Nanuet to our friends and relatives. God bless you Kamil.

patbaxa

Apr 19, 2011

I have to say that my experience this time was the best. Glenn Reggio was truely sypathetic to my sons needs and even came in on his day off to finalize the deal. He was very thorough and pleasant to deal with. Hopefully we will have more dealings with him.Prang also was great. He has dealt with us in the past and always follows through after the deal is done to see how everything is. He spends alot of time with his customers. You never feel rushed even if he has another customer waiting.

vllicht

Apr 5, 2011

Kamil was patient and spent the time with me that I needed to be comfortable with the purchase. He was knowledgeable about the cars and their features. Nice job Kamil!Frank helped me through the financing process and made this painless. He explained all of the options and ran through multiple scenarios.

colinstefan

Apr 2, 2011

Excellent Service by Dan and Glenn. Both were straight forward and very honest. Great experience. Have only one suggestion, we waited for almost three hours for the car to get tags and temporary titles and by no fault of Dan or Glenn. The approval and purchase was complete we were just waiting on the paperwork. I would still recommend this dealership because of the outstanding service of the salesman and business manager.

ptcoul

Mar 24, 2011

Did all the online research on Honda Fit (wound up with the Sport model). Contacted all local dealers for quotes. Best deal was from Honda of Nanuet. My experiences with the other dealers were very uneven, to say the least. No follow up, poor follow up, bad price, etc. My initial phone exchange and quote on a base model was from Euna. When we got there to meet her, she was busy with another customer, so we waited and hung out--looking at the cars. Struck up a conversation with Jeff, who casually answered some questions for us as we waited. Eventually, Euna (very kindly) passed off the sale to Jeff, and we were on our way. I also never believed that buying a car, from start to finish, would be so pleasant and non threatening. No pressure, tons of information, answered any and all questions. They were all very professional, thorough, and informative. Jeff was wonderful, and really helped us feel at ease. We drove our car home today, and are in love with it! And we have already promised our 6 year old daughter that we'd pass it down to her when she turns 16!

mary l

Mar 22, 2011

Jeff Weiner was a knowledgeable and honest salesperson. He was extreneky patient with our questions and this made for a very pleasant sale. I would highly recommend him to any family member or friend. Glenn, the Business Manager was also an asset to this dealership.

kentomeo

Mar 10, 2011

Hallelujah,In all my 53 years on planet earth, I never thought I would be writing positive feedback on a car dealership but here it is. Sales rep Euna Wilson is a consummate professional and a pleasure to deal with. The no hassle no pressure straight forward sales approach convinced me to purchase my new car here. I thought the internet price quote was a teaser but that was in fact the correct price. There were no last minute price adjustments like the old days for undercoating etc. I never felt like I was handcuffed to the chair and received no negative reaction from Euna when I told her I would visit another dealership. I think Honda of Nanuet "gets it". Give customers a fair price and no hassles equals success.Kudos to Pete Kahn and Frank Tinelli for their help.Sincerely, Ken Tomeo

lightskin007

Mar 8, 2011

I came into the dealership just to look around because I already assumed that my budget was to small to afford a new vehicle from a Honda dealership. I was immediately greeted by a sales man named Edrima and figured I looked like a sheep (because I was female walking into a dealer alone) and he was the wolf. He surely proved me wrong. He introduced himself and kindly asked me how he could be of service. I told him what the situation was and he told me not to worry that he would do everything in his power to make me happy. I fell in love with a fully loaded blue Honda accord but knew it was out of my budget. He did his best to work the numbers but it was still too high. Then he looked at me, and with sincerity in his eyes state, we will find a way to make this work, and walked away. Next thing I knew he came back with the general manager and they both sat down with me. When we were done, I was signing papers to my brand new blue Honda Accord fully loaded! Never did I expect such excellent service and the ability to drive a brand new Honda that was in my budget that I LOVE!! Thanks again Honda of Nanuet especially Peter and Edrimaplease keep up the exceptional work!!!

stabilo

Mar 7, 2011

I came from Washington, DC to purchase a Honda Civic LX from Honda of Nanuet. I had to travel that far due to the fact that no dealers in the Washington, DC area had a Silver 2011 civic LX with the 5-speed manual transmission.I had come up to the New York City area the previous week to buy a Civic from White Plains Honda. Much to my surprise, that dealership tried to play games with the price before I even got off the bus in New York City (NYC). I decided not to deal with a dealership that would not honor its commenitment.It was with some hesitation that I contacted Honda of Nanuet, after my experience the previous week in the NYC area. I was not looking forward to another trip to NYC, however, the salesperson, Arshed Naeem was very helpful. He gave me a good price in writing, and even provided me with directions on how to get to the dealership via the commuter bus line.Once I arrived at the dealership, everything was in order. The Civic looked great, and the paperwork was started so that I could start my trip back to Washington, DC. I told Arshed that I had been able to negotiate a better deal with another dealership, and he offered me an additional discount on the spot.We did run into one minor problem, with the dealership believing that I could not drive the car of the lot due to an insurance issue. Once that was resolved, everything else went smoothly and quickly.I have purchased many cars over the years, from BMW's to Porsche's, and I must say that this was the best buying experience that I can remember.I would like to thank Arshed for his commitment to customer service, and the team at Honda of Nanuet for making my buying experience so enjoyable. Curtis E. Glover, Sr.

buttadlyte

Feb 22, 2011

From the moment I contacted Honda about trading in my CR-V I knew I was in good hands because I was in contact with Euna Wilson. She was very professional and pleasant. Euna was really the best car salesperson that I have ever come in contact with because she was not pushy! I didn't feel like I was being taken advantage of. Euna was really great and kept me in the loop with what was going on with my purchase every time. I felt very confident in her skills and would absolutely recommend anyone looking to purchase a vehicle to definitely see Euna Wilson. She is AWESOME!!! I'm so very happy with my purchase. I got what I wanted!!:-D THANK YOU THANK YOU EUNA!! Continued success to you!

McMann Family

Feb 17, 2011

Your online information was very useful in our search for a preowned car, and as we looked in your lot, we received very helpful assistance from Euna Wilson. She researched the information we asked for and was totally helpful, without pushing, something we really appreciate in a salesperson.The next day, Ms. Wilson came in for us on her day off and was accommodating and professional in every way as we made our decision on a purchase and went through the steps of buying the vehicle. She took care of all or our needs and questions and was very pleasant to work with. Her demeanor, appearance, and professionalism provide a very positive impression for your sales department at Honda. By the way, we are very pleased with the car. McMann family

John Nahman

Feb 16, 2011

Unfortunately for the Customer Service and Friendliness categories you only show a high rating of five.........Mark Stephenson deserves a 10..."GREAT+++"! He was so helpful and patient while my wife and I shopped for a Certified Used car for her. He maintained his helpful and pleasant disposition in spite of us dragging him in and out of the showroom NUMEROUS times, into 25 degree temperatures!!! After our first visit, we left without buying as I wanted to check with some other dealerships. When we got home, becausee of his helpfulness, we decided to wait and keep checking his stock on line, so we could give HIM our business. As a matter of fact, he was so good to us, when it came time for me to make a counteroffer on the vehicle we chose, I was going to offer much lower, knowing how the business works and the haggling back and forth that goes on. Instead of making Mark go back and forth with offers and counteroffers needlessly, I made an offer that I was sure would be accepted right away. We also dealt with another gentleman in Finance who was also very helpful, but, as we paid cash, really didn't have to do much for us but imput the bill of sale.

debra1244

Feb 12, 2011

Working with Kamil Wojcik at the Honda of Nanuet was a great experence, from all the extras that by new car came with and I walked away with knowing how everthing worked as well as what I had to expect that I had to do going forward. I would reccommend this dealership to all my friends.

OrlandoAlves

Jan 30, 2011

I was looking for a replacement truck to the GMC Envoy and these gentleman made the switch a pleasure. Their professionalism, knowledge of both products helped me make my decision. Plus the fact they were competitive with the price. They had excellent follow up during and after the purchase. I look forward to future purchases with Honda of Nanuet. My Sales Rep, Kamil has kept in touch after the purchase.

CMRyan

Jan 23, 2011

Mark Stephenson was a most congenial, informative and helpful sales rep. He went out of his way to stay connected with me from my initial visit in November through a successful sale 12/30, to the day I picked up the new Civic EX on 1/22/11. He especially was very patient as I kept changing the choices of color. Pete and Glenn also were personable and professional.I was referred to Nanuet Honda by two friends and now appreciate their positive experience.

Richard Neumann

Jan 13, 2011

We've bought several Hondas from them over the years, always through their internet sales department (Costco, AAA). We negotiate by email and phone. I go in only to sign the contract and later to pick up the car. They have been professional and a pleasure to deal with. The only blip was years ago when a finance employee wouldn't relent on trying to sell me an extended warranty on a leased car (which would have made no financial sense to us because the Honda powertrain warranty was the same length as the lease). It was an isolated incident.

sweeneyj

Jan 8, 2011

My first contact was thru Consumer Reports, where I'd asked several dealers for quotes on a Honda Pilot. Nanuet Honda was the *only* one that honored my request for initial contact to be done through email. Three weeks after my purchase at Nanuet, I'm STILL getting daily obnoxious calls from dealers more local to me in NJ. I was hesitant about going over the state line, but Glenn/Finance and Diane/Sales made it absolutely seamless. My saleswoman Diane, was fantastic! There was never any pressure, and no rushing. She was knowledgeable about the product AND its' competition. I honestly believe the smile never would have left Diane's face, had I decided to test drive every car in their lot! My finance person, Glenn, could not have made it more pleasant for me to spend my money. Like Diane, he was extremely knowledgeable. Glenn advised me on several items that in hindsight, with my limited knowledge, I never would have thought of. Even Brandon, in accessories, was a tremendous help when I returned a week later to buy a cargo cover and tray, and get some information for a future purchase on Honda's kayak racks. All in all, it was a great experience!

ProbikNYC

Jan 3, 2011

Stealership!!!Stay away...They apprised my 4 year old Porsche Cayenne for $14000 where KBB trade-in amount was at $22000. I was interested in purchasing a 10 year old CRV with 129k miles but they only reduced their original price by $200 to $6000, are they nuts???? Buyer beware!!!

KathyBurke

Jan 2, 2011

I just purchased a new Honda CR-V from this dealership. I had previously purchased a Honda Civic with my daughter several years ago. Al Weiser was informative, experienced and professional throughout the entire experience. He never pressured or used those unsavory sales tactics car dealerships can be noted for. He explained every aspect of the vehicle, financing options, pros/cons, service records and general personal experience regarding the vehicle. Finance advisor Glenn Reggio was personable, professional, reassuring and efficient. I felt quite confident and pleased with every aspect of this sale. I highly recommend this dealership and the above named employees if anyone is purchasing a Honda.

anivar

Jan 1, 2011

I BROUGHT A HONDA ACCORD BEFORE.STILL IT IS RUNNING IN GOOD CONDITION.THATS WHY I THINK TO BUY A NEW CAR FROM HONDA.MOST ACCERSORIES ARE INCLUDED IN THE BASE MODEL. SOME OF THE AUTOMOBILE MAKERS CHARGE EXTRA PRICE FOR NECESSARY ACCERSORIES.I RECOMMEND TO ADD OUTSIDE TEMPERATURE INDICATOR IN THE NEXT YEAR AT THE BASE MODEL.

gerry60

Dec 29, 2010

We have known Al Weiser for over 24 years. He has a very outgoing personality and we've always known Al to be a warm and caring individual. We started doing business with him the last 3 years since he started working at Honda of Nanuet. Al has always had a passion for cars and this is very evident when you are working with him in a sales venue. He is very knowledgable about the various Honda models and makes you feel comfortable he will not sell you something he doesn't believe in.This is our second lease from Honda and we didn't even give it a second thought when he called us to let us know about the awesome incentive awaiting us. He was very patient with me when I was trying to choose which color I wanted and even said that I could come back the next day!We feel Al is an asset to any company and your dealership is lucky to have him!

Sheila Hastings

Dec 22, 2010

They Both was very informative with our questions. Pleasure to deal with. Very helpful with vehicle, knew what the were talking about. Gave all information about the finance and extended warranties. We highly recommend them to our friends. We were very pleased with the whole process,and with Dan D'Angelo / Glenn Reggio

cdelissio

Dec 20, 2010

Dealership very helpful, especially our salesman,john rossi. Would highly recommend this dealership as well as our salesman. Salesman answered all our questions and concerns we had and did not rush us at all. Dealership was very friendly and made us feel very comfortable with our decision.

johnruvolo

Dec 18, 2010

From the time My wife and I stepped in at Honda of nanuet our experience was totally satisfying. I had called previously on Alan Weiser/who was extremely helpful every step of the way. He keprt me informed on a timely basis and took the time to explain the Honda lease and went over the Honda CRV with a fine tooth comb. My wife only wanted to see the honda CRV. Alan gave me a terrific price with only what what we wanted as specified by my wife/who will be driving the CRV to work each day. She has leased CRV's several times before and was extremely satisfied. As I said Alan took the time to explain every question my wife-always with a smile. At the time of needing the proper paerwork, Alan made it look very painless and easy for us and we appreciate it very much. He called my insurance company, gave the proper info, received my temp ins card, switched the plates and turned to us a spotless car. He explained the features and benefits of the inside and set the favorite radio stations as well. I definately will refer Alan and the dealership to my family members and friends for their next car. Honda of Nanuet is extremely lucky to have such a gentleman and scholar working for them. I look forward to returning to Alan for my next car.Thank you Alan and Honda of Nanuet for our positive car buying esperience.Happy Holidays!John and Pam of Stony Point, NY

matturro

Dec 17, 2010

I would like to recommend Erica Goeller, she goes above and beyond to help, providing excellent customer service! When I walked into the service center, although she was busy, she took the time and care to ensure that my experience was great. I had an issue that was a quick fix, she was able to deal with me and my automotive ignorance, and resolved my problem within 15 minutes.

Lorie

Dec 12, 2010

Very happy with my experience with customer service.Quality of work is excellent and the staff was very friendly. Our overall experience was great and the price was good. We are very happy with our dealings with Honda of Nanuet. The car drives great and we love the high mileage of the car. The dealership itself is clean and neat and very comfortable.

gabrielle.lorestani

Dec 8, 2010

Great customer service. Arshed never pressured me to buy, and ended up offering me an amazing deal on a great car. All employees were extremely friendly, and made the over-all experience of buying my first car easy and enjoyable. I will definitely recommend this dealership to family and friends in the future.

colonel_10314

Dec 7, 2010

I have bought 2 new cars from Honda of Nanuet since 2005. Both cars have been serviced exclusively by this dealership. I have been pleased with the sales and service staff. This week I purchased a used car for my daughter who recently got her license. The selection of certified used Civics was extensive and I was able to do all of my relevant research on their in-stock used car inventory right on their website (descriptions, pictures and carfax reports). I found a Civic I was interested in and contacted the internet sales department at 11AM and asked if I could get a test drive at 12:30PM the same day. Within 10 minutes of my arrival Ms. Wilson had the keys in her hand, threw a dealer plate on and told me to get on the highway and give it a good test drive.I received what I thought was a fair price for the car and the deal was done and the paperwork completed in a short amount of time.When I came to pick up the car it was ready (washed/waxed and all stickers and plates in place). I waited in the showroom for about 3 minutes and then I signed all necessary paperwork, which Ms. Wilson had organized in advance. She explained every piece of paper I was signing in detail. She then took me to the car and explained its operations. At that point I noticed it had a full tank of gas, something I know Honda of Nanuet did for all new car sales but also does for used car sales too.This was the first time I ever bought a used car and I expected that I would be treated like I was in coach class. Instead Honda of Nanuet treated me like a new car customer.

bobbidll

Dec 2, 2010

I was very pleased with the excellent service I received from this dealer. My salesman, Mark Stephenson was the best I've ever worked with. He was patient, cheerful and cooperative. I enjoyed my experience there very much. I will continue to use this dealer and manufacturer as I love the honda car. I have recommended this dealer to all my friends.

leenster

Dec 1, 2010

What a GREAT experience! At Honda of Nanuet, NY, I bought a 2003 Civic Hybrid in 2002 and now in 2010 I could not decide to get another Hybrid or try the Fit. On Sunday, Patrick, who is very knowledgeable, was very patient with me and my questions and I told him I would return. When I came back on Tuesday, Patrick introduced me to Kamil who was just as friendly and knowledgeable. Kamil was also patient with me as I changed my mind several times. Kamil remained pleasant & smiling and accomodating throughout my time there. He was helpful in answering all of my questions, providing me with the proper forms and making sure all of my requests were granted and included. Kamil then introduced me to Joe. Joe was also friendly and knowledgeable. He provided me with an excellent price and explained what was included.Both Patrick and Kamil walked me to my new black Honda Fit and explained all of its features. I truly felt like a 'MEMBER of the FAMILY' at Honda of Nanuet! This is my fourth Honda but my 3rd dealership - it is convenient to my home but more than that- I got a great price and I already know the service department is excellent. If you want a TERRIFIC car buying experience I highly recommend getting a Honda from Honda of Nanuet, New York.

mgeorge

Nov 27, 2010

The sales person was very helpful and friendly with us. We also received an excellent price on our new car HONDA CRV 2010.If I were to buy another car, I would definitely pick Honda of Nanuet. I would also recommend all of my family and friends.

prissyd

Nov 26, 2010

Our sales person Jeff, was honest, open and helpful. He was not pushy or overbearing as other sales people we have come across. The gentleman who helped with our warranty who I am sorry I can't remember his name, was also very informative and helpful. The manager Peter should be commended for his wonderful staff. We bought another Honda, number 6, on a Wed and picked it up on Fri and were treated with respect and I feel honestly. I intend to recommend this dealership to all.

EmilyR813

Nov 26, 2010

I went into this dealership after receiving many recommendations from friends. From start to finish I had a fantastic experience with each employee that I worked with. They were very informative and friendly. Allen was able to answer all of my questions and went above and beyond to make sure everything went smoothly. I would definitely recommend this dealership - especially Allen & Frank - to my friends and family.

whitestone15

Oct 26, 2010

After calling a few dealers, Arshed was very helpful and gave me the best price in the tri-state area. I was able to negotiate the entire sale over the phone and all I had to do is show up at the dealership and sign the papers. My wife and I went to the dealership to purchase the car and Arshed was very knowledgeable and took the time to explain the car features. My wife was 8 months pregnant so Arshed ask us to sit at Angelo Alvarez desk. Angelo show up and give us a attitude for sitting at his desk ( let me remind you my wife is 8 months pregnant ). Arshed comes back with the paperwork and as we are filling the paperwork, Angelo comes back to his desk and says " At least we are buying a car". Let me warn you, I would never , never buy a car from salesperson you has an issue with a 8 month pregnant lady sitting at his desk!!!!!!!!!!!!

avmedlicott

Oct 22, 2010

Arshed was honest with me from the beginning of our business relationship. It is the first time that a sales person spent so much time with me and the new car to explain all the features of the vehicle and encouraged me to come back with any questions. He is reflective of the dealership and a wonderful example of the type of employee that any company needs to succeed. A truly positive experience!!

ArlD724

Aug 12, 2010

We are multi-repeat customers to the dealership at the end of a lease on a 2008 Civic we wanted to replace with a 2010 Civic. We did not want to put as much down as for the last Civic given that the 2010s are now on clearance, but wanted to keep the monthly cost stable. Patrick was eager to get us into the new Civic but not so sanguine about the down payment number we were offering. He did the "let me go check with my manager" not just once but 3 times, the last of which lasted an overnight...but in the end he was able to make the deal...and not just on another Civic but he upgraded to the next trim-alloy wheels, 6 speaker audio, power moonroof.

wjh1937

Aug 11, 2010

from the moment we stepped into the showroom until we completed our purchaseArshed our sales rep. gave us complete attention but his support people from the sales manager to the business manager were not only helpful to complete the sale but went out of there way to make you feel you were the most important customer they serve.

elnara0226

Aug 10, 2010

Kamil was very helpful and informative about the car that I have purchased. My father has had a relationship with this dealership and I am happy I have my car from this dealership and I would definitely recommend it to my friends. Kamil Wojcik, Glenn Reggio, and Pete Khan were amazingly great. I am grateful for such wonderful customer service.

Lawgl2

Jul 30, 2010

Kamil Wojcik, the sales rep, was not only conscientious, helpful and knowledgeable, but also a really pleasant person to work with. He went out of his way to assist us, and complied with all our requests. If he said he would call with specific information, he did so promptly. He even changed his day off to accommodate us due to my wife's schedule. I would recommend Honda of Nanuet without reservation. Make sure to ask for Kamil for a great car buying experience.Joe Gutierrez, the business manager, was also a very friendly and helpful person to work with. He assisted us with financing, and made some very worthwhile suggestions. Both of these people are assets to Honda of Nanuet, and made the car buying experience a very pleasant one.

mattfish328

Jul 24, 2010

I shopped around for a few weeks for a used Accord at many different dealerships, and my experience at Honda of Nanuet was perfect. The dealership was over a 90-minute commute from where I live and work, but it was absolutely worth it.Pat came through on all promises, no feeling of being pushed into buying. Knowledgeable, made sure I was happy, valued me as a customer, and made me feel like he wanted my business. Glen went out of his way to make my payments affordable. Everything was done right the first time, and both guys kept me in the loop and followed up with me frequently - even after I signed for the car.Erica in Service was extremely friendly and courteous.Can not emphasize how great of an experience this was. Thanks, guys!

pearlmand

Jul 15, 2010

Kamil was extremely friendly and knowledgeable about the accord. He was matter of fact about the pricing and worked with us to get the best price possible. In addition, the finance manager was extremely helpful in reducing the principle and interest. Last but not least, the whole team stayed approx 90 minutes after hours to get the deal accomplished. Thank you!

mickeyd2

Jul 7, 2010

I had purchased a used 06 Accord two years ago for commuting purposes. I always had a very positive experience with the car and the service department I was in the market for a new SUV or equivalent and stupidly tried to deal with Hyundai. When they started playing games with my Accord trade-in I went back to Honda of Nanuet, met Patrick in sales and bought a new Crosstour, which I absolutely love! Having dealt with Audi, Infiniti and BMW, the experience here was as good if not better.I would recommend Patrick to anyone interested in buying a Honda and, like the other reviewers on this site, have nothing but great things to say about the service department. This is as good as it gets in buying a car--and I've been doing that for over 40 years!

antdom

Jun 30, 2010

I purchased a new Honda Ridgeline in March of 2010. Angelo my salesman went over everything about the vehicle. He showed me all the specials Honda was having and let me figure out the best option for my company for leasing. I checked around and it was the best price. I own a company and buy vehicles all the time for my business and this is the best dealership I have dealt with. They always give great pricing and excellent service. Angelo goes above and beyond as a salesman. I will be going back to them in the future and referring people to them.

JohnCunnane

Jun 21, 2010

I gave this rating because I was very impressed with the professionalism and courtesy of the Salesman Patrick Wysocki. My wife and I were both very saisfied with the entire experience. I have bought many cars before but this is the first time I felt I was treated fairly and not pressured. I would definetly recommend this dealership to a friend, and specifically recommend this Salesman. He went out of his way to make sure he answered any question and address any concerns we had.

Concetta D'Alessandro

Jun 5, 2010

My 3rd Honda Accord lease came to an end Mid May. I visited Nanuet Honda with my brother-in-law .Neither one of us thought to walk away signing a contract but we did! The reason boils down to friendly service from a knowledgeable and professional sales person who answered all our questions without being too pushy. In addition, given there was a price range we both wanted to hit, it was pleasant to have someone who did not have a "take it or leave it" attitude but rather was open to negotiating.Congratulations to Honda Nanuet, especially Angelo and Glenn.

cbish213

May 28, 2010

I had bought a Honda CRV from this dealership in 2002 and was pleased by the staff. I had brought the CRV there for service and never had a bad experience with the service staff. Everyone was friendly and knowlegeable. So when it came time to buy a new car I immediately went to Honda of Nanuet. Patrick Wysocki was able to answer all questions and explained my new Civic in a friendly manner. I would recommend Honda of Nanuet to anyone looking for a new car.

bedweezel

May 27, 2010

Bought a civic here last year and leased an accord this year.Fees could've been explained better (in more detail) before visit.But overall a great place to shop.Customer Service was great.Car was detailed to perfection.Very friendly sales people/manager.Great overall experience; the reason I went back.

jmpoian

May 12, 2010

Arshed Naeem was very freindly and was great to work with. I would recommend him to anyone I know looking to purchase a new car. The dealership itself was clean and comfortable and there was plenty of parking. Will definitley go back when I need a new car.

auntiej52

Apr 27, 2010

Glenn, Patrick and Pete (in alpha order)were all wonderful in helping me with my new lease. They were professional, courteous and very kind to my 5-year-old nephew who accompanied me (everyone told me to bring a man to the dealership. I have only dealt with Honda of Nanuet as my dealership since I began driving over 20 years ago - and I'm happy to say they made me feel that I need never switch.

B. Shah

Apr 22, 2010

The salesman was polite and courteous. All staff including receptionist were friendly.During my few visits they have received us with smile. The dealer had tried to match the price we want. Mr.Arshed Naeem answered all our question and did not hide the information.

maitev

Apr 21, 2010

Our experience with Honda of Nanuet and with our point of contact - Arshed was positive from quote request to driving out the lot. Very patient and thorough in describing each feature in the Pilot we purchased. No pressure sales and willing to negotiate online - a valuable service for those with little to no time to go from dealer to dealer. A++++ all the way!

jgarcia5

Apr 15, 2010

Kamil was extremely friendly and was proactive in approaching us when we were in the showroom (we had been standing in the showroom for approx. 5-10 minutes before being approached by Kamil who had apparently just finished up with another customer outside). He is very eager to please his customers and was extremely courteous, going out of his way to ensure that our experience was pleasant. Kamil clearly demonstrates that he is passionate about his job and client service piece of the business. Bottom line is that I can say he understands business and the right way of conducting himself.He provided thoughtful information on both the vehicles we purchased which aided in making our decision when comparing to other vehicles we had researched. Kamil's service extended all the way through the date of close when he gave us a thorough walkthrough the features on the cars and assisted in setting up some of the features for the car (i.e. bluetooth).Should I shop for another car in the future and should I refer a family member or friend, I would specifically ask for Kamil based on all of the above and more. I have been a Honda owner since 2002 and with all the satisfaction I have had with my previous purchases, never had I had such a positive experience with a sales representative. I hope Kamil is rewarded and recognized for his efforts. Despite being relatively new to your dealership (based on my understanding) he stands out from the croud. Yours truly, Jorge Garcia

doreen34

Apr 9, 2010

My experience at Honda of Nanuet was great. I did not have to deal with any of the hassles I had when I visited other dealerships. I was able to ask for what I wanted, and received that in return. The salesman Michael Lafayette & business manager Glenn Reggio were very helpful, professional and made the process very easy. They both went above and beyond their jobs to make sure I got exactly what I wanted. I would highly recommend Honda of Nanuet.

Brandi

Apr 6, 2010

I have such a wonderful experience with the sales team at Nanuet Honda..They were incredibly friendly and very efficient! I had gone to a few other Honda dealers and they were a dissapointment. Honda of Nanuet was able to put me in the car I wanted at a price I was comfortable with. their proffessionalism and kindness was refreshing. We all have an impression in our minds that car salesman are sneaky and unfair..Definately not the case at Honda of Nanuet! I am very please and pleasantly surprised at how easy they made it for me with no alterior motive to only make money off of me! If you want a Honda vehicle please i urge you to not look any where else and eliminate all the BS go directly to Honda of Nanuet..Honda of Nanuet gets all 5's from me! Thank you, Pete and Euna!!!

rcorrea

Mar 18, 2010

Buying a new car is one of the biggest investments in our life. Going to a dealership where you are treated in a professional, courteous and stress free environment was very satisfying. There was no hard pressure to sell and our many questions were answered patiently. We were treated VIP.

Connieb

Mar 16, 2010

Never have we ever experienced a more delightful purchase episode as we did with Honda of Nanuet. We saw the car on Optimum Auto,made an appointment, it was exactly as stated and as soon as we walked in the door and met Euna and then Paul we experienced a positive attitude. The Odyssey is our 2nd one and if we ever need to purchase a used car again we will definately purchase it from Honda of Nanuet.

johnjh

Mar 10, 2010

This was the 3rd vechicle I purchased thru Honda of Nanuet. Ther are many reasons I keep going back. They are very helpful, professional and friendly. From the sales reps thru the business managers they know how to treat a customer. Besides all the custoemr service excellence they always seem to provide the best deal. I have not been disappointed yet and will continue to use them as my car dealer of choice. Keep up the good work.

viola7

Feb 26, 2010

Dominick Garretson always takes good care of both of my Honda vechiles when i come in for service. He is a true gentleman and the waiting room is very clean and also has wifi service. They also have a shuttle service to take you to work if you need to.

joesuemcg

Feb 24, 2010

This is the 5th car we have purchased through Honda of Nanuet. We always get a good deal, are treated with respect and receive excellent service. Our sales representative, Arshed, was very responsive and worked within our time frame. We have looked at other dealerships, including other Honda dealerships in the area, and we always wind up coming back to Honda of Nanuet.

nelsonm

Feb 21, 2010

I have bought two cars from Honda of Nanuet this year. They do a better job at dealing with people who prefer to interact via E-mail and or on the phone than most other car dealers. Their prices are reasonable and in some cases better than competitors and their service is excellent. I found that many dealers claim that they want to do anything to get the business but most really don't. Honda of Nanuet is better here too. When I am ready to buy my next car, I will check with this dealership first. I did not mind driving over an hour to get to this dealership which is located in a different state from where I live. It was worthwhile.

RIDGELINE07

Feb 16, 2010

SINCE MY FIRST VISIT FOR SERVICING ON MY HONDA, MR. DOMINICK GARRETSON HAS TAKEN CARE OF ME. ALWAYS A PLEASURE TO DEAL WITH AND ADDRESSES ANY CONCERNS I MAY HAVE WITH VEHICLE. WORK IS ALWAYS PERFORMED IN A TIMELY MATTER AND I ALWAYS LEAVE VERY CONFIDENT WORK WAS DONE AND DONE RIGHT. THANKS!!!!

efener

Feb 2, 2010

I was treated very well and taken care of without pressure and in an informative manner. It was like dealing with a friend. I was happy with the price and the care given in selecting and purchasing a new Civic. I had previously purchased a Civic three years before and my daughter, son in law, friend, and brother of my son in law were all very satisfied with the dealership.

emanuel1

Jan 30, 2010

My 2006 Honda Accord EX was purchased new at Honda of Nanuet. This is the only place where my car is serviced at Honda of Nanuet. And, since the inception in servicing my vehicle; I have dealt with only one service advisor Dominck Garretson who has gotten to know me and knows my vehicle. I can only say positive things about Honda of Nanuet and their professionalism. In 2011 I will probably trade my car in and purchase another Honda Accord EX at Honda of Nanuet, as I am extremely satisified with the vehicle.

djkclancy

Jan 29, 2010

Working with Allen was a pleasure. He was knowledgeable about his products, courteous and professional. I purchased the car at the price i wanted at 11:30 in the morning, and was able to pick it up at 4 PM the same day. After the sale, he took the time to walk me through all the features of the car. i would recommend him to anyone looking to purchase a Honda.

sterling20

Jan 24, 2010

she was very nice to my aunt and helped her buy a car for a reasonable price, she didnt push for the buy but only provided her with care and different selections of great cars. she showed excellent patience and provided her with tbe best buy she can get for the budget she was willing to provide.

grandpaet

Jan 22, 2010

To whom It May Concern: The windshield washer fluid on my 2009 Honda CR-V was leaking leaving a puddle in my garage floor. I went to speak with Dominick Garretson about this problem. This was a great experience for me - Mr. Garretson was extremely courteous and very professional. The problem was diagnosed and new parts were ordered. I was notified 2 days later by Mr. Garretson that the parts were received, The following day, Friday - Jan. 22, 2010 I brought my car for servicing and the work was accomplished in less than one hour. The problem was resolved quickley. Mr. Garretson has a great attitude. You are indeed fortunate to have such a loyal employee. Sincerely Yours, Ernest D. Toss.

gregp1

Jan 22, 2010

I was due for a NY state vehicle inspection of my 2003 Honda Accord before the end of the month (January). I went to the dealership on Friday (1/22/10) without an appointment. They not only performed the inspection, but rather than my scheduling another visit, they suggested and were able to perform the 75000 mile service. The service advisor quickly made me aware of two minor additional items that required attention. Once I agreed to the charges, all the work was performed in an expeditious manner and I was on my way in about 2 hours. In addition, I appreciated periodic updates regarding when my vehicle would be ready. The advisor (Dominick) also offered advice on required service for my 2003 Honda Pilot which is due for periodic maintenance as well as a timing belt change.

FreshPrince

Jan 22, 2010

On 1/19/2010 the rims and tires on my car were stolen. My auto insurance company suggested that I contact the dealer and get a quote on replacement rims and tires. The service team at Honda of Nanuet showed a great deal of effort in making sure my vehicle which I purchased exactly two years ago was taken care of. Within a day and a half my replacement rims/tires were ordered. Erica along with a Honda Tech came to where my vehicle was located a few miles from Honda and put new rims/tires on my car, and took it back to the dealer. While I was at work, my vehicle was receiving VIP treatment as they inspected it making sure no furthur damage was done as well as talking to my claims adjuster informing of what was done. The start of a horrible week, turned great thanks to the folks over at Honda of Nanuet.

FOSTERH00

Jan 20, 2010

Our Salesman Al Weiser was very professional, knowledgeable and helpful Even afterthe sale and pickup of our new car he went out of his way to help. This was a(breath of fresh air). Our past dealing for new cars has not been as satisfying.Our Number one point is that we were NOT high pressured.

Vincent DeDea

Jan 18, 2010

We knew that the Honda was a quality car and was a good value for the price. What made us decide to buy from this dealer was the manner in which we were treated at the dealership. Our sales person's approach made us very comfortable and he took the time to answer all our concerns. He even allowed us to take the car home to see if it would fit in our garage (one of our concerns).

sweidman

Jan 18, 2010

excellent in all respects.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

GodsGift

Jan 16, 2010

I'VE HAD NOTHING BUT GOOD EXPERIENCES WITH THIS DEALERSHIP, I'VE PURCHASED MULTIPLE VEHICLES, NEW AND USED AND I SERVICE THERE... I RECENTLY WENT IN FOR AN OIL CHANGE AND AS ALWAYS I WAS GREETED BY ERICA AND SHE BROUGHT UP MY INFO ON THE PC AND I WAS IN AND OUT IN NO TIME! THE SALES AND SERVICE MANAGERS ARE ALL NICE AND I HAVE SENT A HOST OF MY FRIENDS AND CO WORKERS HERE ALSO...

darnelljf

Jan 15, 2010

I went to Honda of Nanuet on 1/07/2010 to get an oil change & NYS inspection, which i always to get any kind of service done there. As soon as i pull in, i'm greeted immediately by their many lot attendants which then directs me to the next available service writer, I usually wait for Dominick or Erica because they greets me with a hand shake, & both plain genuine when speaking to me like they've knew me for years also both great with communicating all issues & concerns upfront so they're no surprises at the end. I work for the city of new york & time is always a problem for me but at Honda of Nanuet they've always been honest with time or beat their timing. While I'm waiting in the comfortable waiting room, there is always refreshments, snacks & the television to help the time go by. I bought my car from honda of Nanuet 11/07 & my sales man Angelo was correct when he said he had a pretty good service team to match his selling skills. I recommend honda of nanuet to everyone even if your make or model isn't a Honda..

gipnyc

Dec 28, 2009

Bought a new Honda '10 CR-V EX 4WD. Not the worst experience really, not too bad. The price was negotiated to invoice and they honored it. The only problem was they padded the doc/title fees, reaching nearly $385. The finance sales manager wanted to push options I didn't want, but didnt push too hard when I said no. The salesman Prang seemed like an ok guy, no issues. Overall, not too bad. Worked out well, drove off the lot in about 3 hours (they prepped/unwrapped the car on the spot) and it was pretty good. I think if you are forceful and get to a price you feel comfortable with, you won't feel too burnt.

persik

Sep 22, 2009

Update attributes in AttributeSetHome?WorkflowSearchoperator - WPAST -> between?I brought my Accord for state inspection> I also pointed to some shimmy of the steering wheel at high speed and asked their quote on timing belt replacement.I was told that the reason of the shimmy is wheel disbalance which they promised to fix. Later they called me saying that passenger brake light is burned out and they have to replace it to pass the inspection. They also told me that I have to replace ALL 4 rotors and front brakes immediately. The quote for timing belt was reasonable but included mandatory spark plug change ($300). I went for the second opinion to a reputable shop and this what I got:1. Burnt bulb - Honda price: $36 - Actual work - 6 wrist motions and $1.50 bulb.2. Rotors - Honda price: $1000 - Actuality - replacement is not needed - perfectly re-surfacable. Resurfacing - $100.3. Brakes - Honda pricing: $300 - Actuality - breaks in good shape - 5mm of pad left.4. Timing belt - Honda extra for spark plugs: $300 - Actuality - no replacement needed.So, Nanuet Honda service tried to sell me not needed work for about $1400. And, adding insult to injury, they re-balanced my wheels badly and I had to re-do it in a different shop.

A-man

Jun 30, 2009

This was the worst dealership I have ever been to. When we walked in it took 5-10 minutes for someone to actually approach us. After waiting for a while, we met with Ronaldo. He seemed ok at first although you can tell he was fake and had your typical "BS" salesman pitch even though he was trying to sound like he was direct. After going on the test drive, we got back to the dealership and he came back with this sheet of numbers showing the different lease and finance options. These prices were by far the highest numbers I have seen for the type of car we were looking for. I researched a number of different dealerships and Honda of Nanuet by far had all of their lease and finance prices about 45% higher than what they should be. The kid Ronaldo brings back his sales manager(after one second of showing us the price list) and then comes the little "speech". The sales manager said - "yeah I'm sorry but Honda isn't going to budge on any of these prices - there isn't much we can do".... He didn't work with us at all and it was the quickest experience we have ever had at a dealership. A week later we went to another dealership about 15 minutes from Nanuet and we got the same vehicle we test drove at Nanuet but the price was what we were looking for. Nanuet Honda is the worst and they should think of a new approach because the one they have is horrible. A few other people I know that went to Honda of Nanuet had very similar experiences - Zero Negotiation and horrible customer service.

nymagrad

Mar 24, 2009

Honda of nanuet is always quick to turn your car down instead of fixing the problem. They have lost my car for over 2 hours for a 45 min. oil change. If it means lost of money from their pocket dont even bother bringingyour car to them. One would believe working with the customer to build a repor with the community would help boost the income of the dealorship. I will never ever suggest anyone to go to Honda of Nanuet again. My family has bought from them for many of years. (ie) 1990 Accord, 2001 Accord, and 06 Civic. Dennis Cliff from service, Hope & Irvin S. from sales and reception, and the parts guys, are the only people at Honda who have ever acknowledged me; a 21 year old man as a Human being. I own my car, i made the payments on my car, and i still get treated as a kid. I dont understand what kind of business this dealorship is running, but i will promise you, if your not dealing with people like the ones i listed, you wont be happy, and they will make decisions on their pocket instead of yours. If your a young person and do not dress a certain way i can guaranty they will try and get over what ever they can on you. I used to own a 2004 Acura TL at 16 years old, and i was treated with more dignity and respect from the Ramsey dealorship than i am here at Honda of Nanuet. Thank you Dennis, Hope and Irvin S. the parts guys and the reception counter, for you individuals are what make this dealorship pleasent.

METHENRY

Mar 18, 2009

IT WAS THE QUICKEST TIME I WAS EVER IN A DEALERSHIP, AND THERE WAS JUST NO WAY THEY WOULD TRY AND WORK ON NUMBERS FOR ME TO SEE IF I COULD GET A HONDA THERE. I PURPOSELY WENT THERE BECAUSE THEY ARE CLOSEST TO WHERE I LIVE, BUT ENDED UP GETTING TREATED MUCH BETTER AT MAHWAH HONDA AND HONDA OF PARAMUS.

ziglveitbshtoonk

Dec 29, 2008

I brought in my Civic Hybrid just before the warranty expired, complaining of the gas mileage. I'm getting 26 mpg in suburban driving, 30 in mixed. They told me there would be a $120 diagnostic fee charged. The rep had a "take it or leave it" attitude. Avoid this dealer!

feneran

Jul 15, 2008

This dealer consistently has given me less than satisfactory service .Their main objective is to get your $$ and get you out of the place...On 6 servicecalls , I had, on 5 of these occasions , had to bring the vehicle back and have them complete or resolve what I paid for.

shepapo

Apr 8, 2008

I bought my car used at Honda of Nanuet. I have taken my car in for service at least three times and on a couple of other occasions for minor work. The review above answers the question Why in the following ways:Major Service - which includes oil change, tire rotation, etc. is extremely over priced in my opinion. I will go elsewhere for most of this service in the future. $300 to $350 for this kind of service is not a good value.Electronics - I think the main value of Honda of Nanuet's Service department is to figure out electronic problems with their diagnostic equipment. Having said this, the first time we brought our car in for diagnostic testing, it came back with an electronic problem which it did not have before. When we brought the car in to rectify this, the service manager attempted to charge us $110 to diagnose the problem. After a considerable discussion, he relented to my refusal to pay this seemingly unjust charge. When I brought my car back in for two electronic problems, one which had never been fixed from before, we came away with both problems addressed and fixed. However, one problem cost approximately $300 in labor for approximately 2 hours of work. (This did not include the cost of the part.) Again, the cost of labor at this facility is too high.) One electronic problem with the radio display was brought to Honda of Nanuet's attention and the car was in the shop for nearly 5 days for this problem (along with one of the problems mentioned above) which was never fully addressed. I still haven't given up on Honda, but I think there are things which could make much more excited about the service at this dealership such as better prices for service and fixing problems the first time without extra charges for diagnosis.

mattman90

Jan 26, 2007

We chose Honda of Nanuet as the first Honda dealership we visited. We were not greeted by anyone when we walked in and had to go to the front desk to ask for someone to assist us. We then waited about 5 minutes for someone to help. We were happy with the friendliness of the salesman and he was quick to quote us a price and then we told him that we will think about it because we had to wait for a check from our insurance company before we purchased the car. We then sat down with the financial guy and he was also pretty pleasant at first. When we got home I researched other dealers prices by sending them the quote I received for a 36-month lease and see if anyone else can do any better. Within 10 min, I received a quote from another local dealership which saved me over $30 a month than Nanuet was offering for the same exact car. I then called Nanuet back and they were not pleased that I went with the other dealership and the guy was very rude and condecending after I told him I was not interested anymore. On top of that they did not refund our $100 deposit, and we are still waiting for a refund (2 weeks after). We called the other day and they said it was just credited. It seems like the other dealership was more interested in our business and pursued us to make the deal with them, and we gave Nanuet a chance to match the offer and they only matched and did not do better and the other dealership was able to come down more. It was just not a good experience with Nanuet. Not to say they were not nice to us in the beginning, but the prices often start out high, so just make sure you negociate. I can not recommend this dealer though.

Tikiman

Apr 2, 2006

I just bought a 2006 Civic and the entire experience could not have been better. After years of dealing with pushy salesman that made me truly dread buying a new car, I decided to try getting a quote online.I received a great, honest quote immediately from Honda of Nanuet. They included ALL the costs and were completely straight-forward with me. I had dealt with 2 other Honda and 2 Toyota dealerships in the area and had to run away from the obnoxious and pushy salesman. Why do they have to be that way? Nothing makes me want to buy a car from you less than to have you try to push me into a fast decision. Just let the car sell itself. Be there to answer my questions, but don't push me.Mike and Vanessa could not have been more low key. No pressure at all. No annoying unsolicited phone calls.Thanks to their excellent service I will DEFINITELY go back to buy my next Honda there.