Used Cars for Sale at Davis-Moore Chevrolet in Wichita, KS
787 miles away from you!
Davis-Moore Chevrolet of Wichita offers you the opportunity to find used cars by Davis-Moore Chevrolet. Davis-Moore Chevrolet is a trusted dealership serving clients throughout Wichita, in search of certified used cars. Also, Davis-Moore Chevrolet is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Davis-Moore Chevrolet to get the affordable car that is right for you.
Location: 8200 West Kellogg Drive, Wichita, KS 67209
Phone: (316) 531-4548
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Davis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, WICHITA KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsDavis-Moore Chevrolet
Authorized EpicVIN dealer
67209, Wichita KS
Check DetailsWhat’s more, Davis-Moore Chevrolet of Wichita has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Davis-Moore Chevrolet. Check out the listings today to find the right car for yourself. Davis-Moore Chevrolet is definitely the best place to buy used cars online.
egoppy
Nov 3, 2016
I needed a new driver's side door handle replaced. The job was done in a day and I was given transportation back home and then they picked me up to take me back to the service center. The people were all very friendly and courteous. And the cost was reasonable.
Don r
Oct 26, 2016
Great service, done correctly and quickly. Corrected 3 items on carWould recommend the dealership. They found a water and an oil leak that I was unaware of.
Angela B.
Oct 19, 2016
I purchased my vehicle at Davis-Moore several years ago and it's been serviced exclusively by them. This last service was a routine oil change, tire rotation, and inspection. I believe they did the inspection, and I sincerely hope they did the oil change, but they forgot to rotate the tires. I know this because I have one with a slow leak and it is in the same spot it was before I took it in. So, a fail this time, Davis-Moore.
BWaterman
Sep 18, 2016
I was so happy to realize that my old service rep was now at Davis Moore. I had always has the best customer service from Nick. The dealership that I was still at has horrible customer service. My husband had been telling me to switch to Davis Moore. I finally got fed up with the dealership and called Davis Moore. Imagine my relief when Nick was the service rep who answered the phone. I will continue to do business with Davis Moore from now on.
T. C.
Sep 12, 2016
Steve Miller was fantastic!!!!! His patience in listening as well as reviewing/driving several vehicles made the buying experience stress free and enjoyableHe allowed me the freedom to discuss concerns while test driving different vehicles without ever getting upset or short - I felt like the most important customer he ever had and he would be understanding even if we could not finish the dealBuying a vehicle from Steve is like going to Disney World on vacation - fun, fun, fun The employees in parts and service addressed all our questions in a timely manner and were open and honest about what could be done and what made the most common senseThey were not offering advice just to make a sale!!!!!!!Thanks to all at Davis MooreThanks especially to Steve for such a wonderful buying experienceT. C. WallaceProud owner of a new (used) 2013 Chevy Silverado 4 X 4
Michael Snider
Sep 8, 2016
Customer service at davis moore is not there, I have never felt welcome when bringing in my car for service. But this time i'm done. Picked up my car yesterday, looked at the ticket when I got home and they had not charged the coupon oil change price. Went back today 08/16 to get a refund, the girl at the counter did not greet me, I explained my problem, showed her the email coupon I had received from davis moore, she said she couldn't do anything about, the gentleman that checked me out yesterday said he hadnt seen anything about the discount, then nick comes over and take a look at the invoice, then I showed him the email, he said looks like we owe you about $5 and takes 5 out of his pocket, threw it on the counter and says probably cost more to get here than that and walked away. I have an appointment tuesday for a recall but i am going to call and cancel and NEVER GO BACK TO DAVIS MOORE CHEVEROLET AGAIN. I was looking at trading in my 2003 impala for a 2017 and I can get family discount, guess I will go to eddys cheverolet for service and a new carConner ward I look forward to your phone call. M snider, 3166199279. I work in sales/merchandising and call on dillons and walmart and call on dept heads, store managers, asst managers and I will be more than glad to share this story
nstarlin
Sep 8, 2016
We recently had a flat on my 2016 Chevrolet truck. Flat tires to a dealership? Absolutely! Davis-Moore Service Department was prompt, courteous, knowledgeable and made it possible for me to leave it to be worked on. We have used and will use the Davis-Moore service department again because I know it's repaired right the first time.
SeeBills
Sep 1, 2016
Steve Miller makes dreams come true. I was with Steve for approximately 5 hours working on the perfect deal. The time I spent with him went by quickly as he's super easy to get along with, knowledgeable, and respectful. I told him what I wanted, what I could pay, and he made it happen. NOT ONLY did he work out an AMAZING deal on the vehicle I wanted, but he helped me surprise my wife with her new SUV. Faron with Financing was very helpful as well. Davis-Moore took very good care of me, and I will remember how I was treated when I'm in the market for another vehicle. Thanks Steve & Team!
Tahoe John 2016
Aug 23, 2016
On Aug. 22, 2016, I was driving down Ridge Road in Wichita, Kansas when a 10" tent stake punctured the left rear tire of my 2016 Tahoe. Fortunately, I was only a short distance from Davis-Moore Chevrolet at Kellogg & Tyler. Even though I had purchased this vehicle from Parks Motors in Augusta, they went out of their way to get me back on the road in just over one hour. They had an exact match for the tire, balanced it, and replaced the nitrogen. My tire road hazard warranty covered the cost of the new tire and labor and it all went very smoothly. Thanks, also, to Robert Coleman and Austin Denny of Parks Motors who I contacted by phone to get the numbers for Davis-Moore to contact to get the warranty coverage. Both dealerships get an A+ for the way they handled this situation.A satisfied Chevy Tahoe driver,John Kirkbride
STACY HERMANSEN
Aug 12, 2016
I have been going to this dealership for a few years to get oil changes, and have always been happy with the service because I can trust that they treat my car right; and also the price is great. The courtesy inspection is nice too, checking the battery, tires, etc. I recently had a bad experience there, I won't really go into it. But I let them know about it and received a quick response from the service manager, Conner. He was very kind and courteous, quick to apologize about the situation; and got me back into the shop quickly to fix the issue on my car. While also letting me drive a complimentary rental car for the day so I could get my errands done. I appreciated that he took the time to look into the issue and explain to me what was going on. Because now I have a better understanding of the situation with my car and can make decisions based off of that in the future.I was surprised and impressed by the response of this dealership, and I appreciated being taken care of.
zidac1989
Jul 15, 2016
I want to thank Brian for helping me out. I had bought my Chevy Malibu when I had lived in Ohio, moved to Kansas and had to take it in for a check engine light. They were able to detect the problem and fix it in a reasonable time.
Timothy Jamieson
Jul 15, 2016
Scheduled maintenance for 2014 Silverado. Tiffiny made a convenient appointment and the service center was ready for my service at the specified time. Check in process was friendly and I was well informed and advised on the day's activities and upcoming recommended service events. I was given an estimated wait time and my vehicle was returned within that time. All good here. I have a great deal of confidence in this dealers service department.
Kmrios
Jul 12, 2016
I traded a Toyota SUV after being a LONG term customer! I bought a Ram Longhorn. Steve Miller was fantastic! He was NOT PUSHY; he did his homework. Satya Sudarsan in Finance was wonderful too thank you for your assistance in making the financing easy. It's been 3 months now I still don't know 1/2 of the things this vehicle does. Oh by the way Steve, tell me how do I keep Pastor Al out of the truck? Just kidding I put a license plate on the front "Cali Girl" Not a HIS truck.
Davis-Moore-BadDealership
Jul 10, 2016
Very poor service and very poor prices, my experience with Davis Moore was the worst I have ever had at any dealership and i would not recommend anyone to this dealership
Loneta Krack
Jun 8, 2016
Brian was very helpful. He made a long day easier to deal with. He also has a wonderful sense of humor and I really like to deal with someone who I can joke with. Thanks Brian for all you help today.
Smay123
May 17, 2016
We had a good experience with Davis Moore Chevrolet when purchasing our vehicle. Our salesman Craig was very helpful and not pushy. We were dreading the whole" buying a car at a dealership", but Davis Moore made it seem fairly quick and easy. The only reason I gave it 4 stars is because of an added requirement from the lender that was not disclosed during the finance portion.
Marilyn Hommertzheim
May 6, 2016
This is the best car buying experience. Steve Miller was wonderful and honest and helpful. He is the best! By the time I left the dealership I knew how to run everything on my car. Steve also got my OnStar, Blue Tooth and Sirrius radio set up. I had worked with another dealership first and there is no comparison to how great this experience was. I would highly recommend Steve to anyone wanting a car. Mat Rudd handled the finances and he was equally great. Everything was explained to me so I left feeling really good about this car buying experience and the wonderful people I worked with.
Evil twin
Apr 21, 2016
We drove over 900 miles to buy a car from Big Al. This is our third vehicle we have bought from him He is always friendly and treats us right. We always do price comparisons and have always gotten the best deal from Big Al.
Mike Heitz
Apr 19, 2016
I previously had a less than ideal experience with the service advisor. When I called in to make an appointment last week, Service Assistant Tiffany recognized me by name and by vehicle. She let me know that Davis-Moore recognized that I had a poor experience the last time and that corrective action had been taken. I really felt like a customer at that point and made the appointment to meet with Brian Milledge, Service Advisor. To my delight, Brian could not have done a better job of working with me. In fact, every employee from the receptionist to the mechanic on the floor led me to feel that I was making the right decision by choosing Davis-Moore. My car was diagnosed perfectly and repaired promptly with the correct parts. My Vette drives like a new car again, and I am convinced that the work was done properly as a result of the concern every team member demonstrated to me during my service call. Kudos to the entire Davis-Moore Service Team!
shelly Weldon
Mar 20, 2016
Very pleasant and personable and willing to work with us even past the closing hours. He stated how much he enjoyed working there and it shows. He told us a wonderful story about his years being in the Navy. Actually made me appreciate more what all of the Military personnel do for our Country. Just so happened that on the day he sold us our car, he realized it was his actual anniversary of the date he either started his active duty or the day he retired. (I can't recall which).One thing for sure though, he also can remember that day as the day he actually sold 5 vehicles in 1 day!!!! WOW!!! You should give that man the fancy yellow corvette you have in your show room!!!He's paying me to write this you know!!! (Totally Teasing) No, it was a very easy going no high pressure sale. We knew before we went in that we did NOT have to buy a car and we knew what our price was that we had in mind. He made us an offer, we had a trade in to, and the car that we had wanted, they actually had to find it and bring it in. When it got to you guys it had more amenities than we had planned on, however, we had our price still in mind. At first Steve said he could spread the payments out to make it work, we said "No, it's not about how much we can afford, it is simply how much we would pay for a new car". SO, he said that he would talk to the finance man and make it happen one way or another. And he delivered!!!So very happy with our beautiful new car!! We have had people looking at it in the parking lot of Walmart saying...."is that your car" and then proudly of course we say "yes" and they said to my husband, "i just had to see what it was, because it was so pretty". We got the Burgundy or "Fire Engine Red" color of the Equinox. Definitely would recommend you all to anyone I know looking for a vehicle, and Steve of course would be the guy to see. We shall be back someday I am sure.
happycamper
Mar 19, 2016
Have worked with Davis Moore for years-- purchases and service. They consistently deliver. I just closed on a great 3 year old vehicle at a very competitive price.
Rich
Mar 3, 2016
Big Al is dedicated to providing the customer the level of satisfaction and attention to detail that a customer comes to expect in a car buying experience
Connie
Feb 24, 2016
I have given Al the "Excellent Rating" review for serveral reasons, but the main reason is that he takes care of his friends...... The vehicle we just purchased from him, is our 4th vehicle he has helped us purchase. When I saw the vehicle online that I was interested in, all I did was contact him, made arrangements to go and pick it up so we could test drive it. He had it filled with gas, ready for me to drive and he even let us have it for the weekend. We always know that Al will be there for us, whenever we need him. Al has been a friend to our family for over 30 years! We would recommend Al to anyone that is looking for a new or used vehicle. Al is a great guy to work with in purchasing a vehicle. There is no one like him........
Likeablelisa
Feb 10, 2016
Nick Fouts has always been honest, courteous, and kept me apprised of the status of my vehicle. Recently, we had to return for a problem with a warranty item we purchased from Davis-Moore. Everything was covered under warranty, and Nick kept me informed every day. He even stayed late when I came to pick up the vehicle, so he could explain what they found and repaired.
Nritchie7207
Feb 9, 2016
Would recommend Davis Moore Chevrolet to Any One looking to get an incredible deal on a new or used vehicle. Amazing selection and amazing service.
davismoorebuyer
Jan 27, 2016
Big AL was great to work with. Offered very fair amount for my trade. Super friendly and obviously very experienced. Worked hard for me. A+ rating.-Luke Wichita, KS
Country girl
Jan 26, 2016
Big Al was my sales man. He was very friendly and was able to answer all my questions. He did everything he could do to get me in the vehicle I wanted. He was a lot of fun and joyful at the same time. I would recommend him to anyone looking to purchase a good vehicle. I have never had this great of a buying experience till now.Faron Cassity did my financing. He was very nice and very helpful in getting me the financing I needed to get the vehicle I was really wanting. He is a valuable asset at Davis Moore.
buikdriver
Jan 12, 2016
Big All was my salesman, he was helpful, friendly and patient with me through the process of negotiating the price of the car, it was a good deal and the team made it happen, Thank You
Gr8Pool
Dec 23, 2015
I have used Davis-Moore since I purchased my used vehicle. I've always had excellent service and I've always felt welcomed by the service department. When I set up my appointment I speak with Kimberly Gorton. She is always friendly and very personable. I'm always made to feel very comfortable and treated like an individual and not just another person to be dealt with. Kimberly always greets me by name and is always smiling and very cheerful. I enjoy using the service department.
CW
Dec 14, 2015
My husband and I were very impressed with the customer service provided by Steve Miller. He was genuine and friendly. He also was very knowledgable and helpful and we never felt pressured by him. We would highly recommend him to anyone that we know that is in the market for a new car. We love our new 2016 Tahoe!Mat Rudd was also very friendly and helpful. We never felt pressured by him either. Great experience overall!Steve Miller Band is our man!Phil and Cheryl
neveragain
Dec 10, 2015
This service department needs a lesson on scheduling. My appointment was for 8:00 A. M. There was 2 cars in the service lane when I arrived. This recall stated that it would take approx. 1 1/2 hrs. to complete. I was told that it would be ready about 11:00 A.M. Since I have been having some health problems, I decided to take advantage of the shuttle service. The driver was very nice. About 10:30 A. M. , Nick Fouts called and told me that he was "backed up", so it would 1:00 P.M. before it would be ready. He gave me the option to pick up my car and reschedule this recall dealing with the safety of my seat belts. I have been waiting since last July for the parts to become available, so I told him to go ahead and take care of it. About 1:20 P.M. , Nick called to tell me that it was ready, but the shuttle driver would not be back for abt 15 minutes. Again this driver was very nice. This was the 2nd recall on this vehicle. The last visit was just as messed up! Strike 2 !!! In the future, Chevy will NOT be my first choice and Davis-Moore WILL BE my last choice. The service department is more important than the sales department.
chevygirl
Dec 7, 2015
After a long day dealing with another dealership and them not working with us at all, we decided to give Davis-Moore a shot! BEST decision we had made all day! From the moment we walked into the door until the moment we drove away with our brand new truck, we did not have one complaint! Mr. Steve Miller is hands-down the BEST salesman there is! Davis-Moore did not have what we were looking for on the lot, and he spent all his time looking for and finding exactly what we wanted! He not only found it but made us a great deal and made it work for our budget! Steve even came in on his day off to make sure everything went smoothly in our transaction and did a great job in showing us EVERYTHING on our new truck before we drove off!! We were so impressed by not only his friendly manner and great attitude but with everyone we dealt with at Davis-Moore! A great experience all around and will be recommending Steve Miller and Davis-Moore to everyone! We will definitely be back to see Steve when we are ready for another vehicle!!!
The Pickup Drive
Nov 16, 2015
I had a low tire, warning flashed that it was at 29 pounds. It uses nitrogen, so I took it in to Davis-Moore where I bought the pickup brand new. I waited 80 minutes to get a tire aired up. I complained twice, but was told just a few more minutes. Finally the service manager got off his butt and went to see what was the hold up-the service person let it 'slip his mind' I was on the road 5 minutes later.
sherryfast
Oct 28, 2015
They put new windshield wipers on today, changed the air filter,serviced it, nice guy took me home, and back. Was happy with their crew. Don Campbell drove me both ways very polite and thanks to him also!
KnC11DMM
Oct 13, 2015
I came in for a speed sensor code to see which one may be faulty. The service team informed me of several items that needed attention including the speed sensors. I understand that it's common to check fluids etc and recommend that they be changed. I gladly take the advice and change them myself to save on dealer labor costs. The speed sensors happens to be the issue in this case. I told them I thought it was a sensor bad up front so that they would have a little insight that I'm not an average customer. Next up comes the $700+ quote for replacing 2 speed sensors. one was worn all the way through and the other according to the tech was almost just as bad, would be worn in no time. The recommendation was to replace both. First off, I know the dealer is going to put a new part on the side that was worn through. My problem is that they wanted to charge me to replace the other side when there was not single bit of wear on the wire. The wire has a boot on it that is retained by a plastic clip to keep it from wearing on the inside of the rim. The boot had fallen out of the clip. So instead of charging me for a $197 part and another $150 in labor. They could have spent 5 minutes and put the wire in the clip like I did.
cadillac2
Sep 9, 2015
I have a high performance car and they took great measures to make sure everything is perfect. A lowered car presents extra difficulty, and they took great care at doing my alignment. I have seen other high end vehicles serviced there, and they always take great care as with all customer vehicles. Highly recommended!
13Impala
Aug 22, 2015
I bought my car at Lubbers, but they weren't able to figure out why it had lots of play in the drive line. Davis Moore diagnosed it on their first time as a loose axle nut. They did it for free too! I'm taking all my business here from now on.
BKWOODS
Aug 22, 2015
We were in the market for a used truck, looked at a few other dealerships but in the end came back to Davis Moore. In the past 12 years, this is our 4th vehicle purchased from Davis Moore, and couldn't be happier. Steve Miller made our experience fun and easy. We weren't sure if we could find what we were wanting in our budget, but Steve helped us find a great truck. He was extremely helpful and went to work for us! In just a few days of working with him, we felt like we had known him for years. The finance team also were very easy to work with, made our buying experience less stressful and comfortable. Highly recommend seeing Steve at Davis Moore, he will definitely be our go-to guy!
Westar23
Aug 16, 2015
The best part about my time at Davis Moore Chevrolet is the people involved with the process. Mr. Steve Miller is top notch and will help you achieve the goal of a vehicle you want. The only pressure I felt is to make sure it was correct for me, he does not want anyone in a vehicle that they do not like. Thank You Mr. Miller and The Davis Moore Family. Great Experience,Frank Thelen IV
chevycruze
Aug 14, 2015
Glade to be done looking for a car. I finally found the right car for the right price. The service was a bit slow, but in the end, I had a car.
S.Santander
Aug 13, 2015
This is my second time purchasing a vehicle from Davis-Moore and of course it was a terrific car buying experience. The environment Davis-Moore has created is pressure free and easy to buy. Steve M. was great to work with. Car shopping can be stressful but Steve made it fun! I'm particular when it comes to cars aka picky but Steve was very patient with me. I found a wonderful vehicle in my price range. Satya in the finance department was friendly and efficient. I appreciate all the gentlemen that worked with me. I highly recommended this dealership and Steve M. You have a customer for life!!
Jay
Aug 12, 2015
Kimberly, Conner, Wendell all provided the best service possible repairing my car.Fast, friendly, do a great job, and go the extra mile to do the best job for the customer.ThanksJay
Jason
Aug 10, 2015
I took my Tahoe in with an A/C problem. Over all, I would say the service department needs to work on communication. Long story short, they claimed that my compressor went bad and destroyed everything (didn't offer to show me, I took them at their word). They went in a replaced almost everything in the AC system (some of which was under warranty, some wasn't). Had to keep it over night, didn't offer me a rental car, and tried to convince me to do a bunch of other work that I declined. When I picked up the car and paid the 700 dollar bill no questions asked, I drove it halfway home and the AC wasn't cooling at all! I called back as I'm driving home, and they wanted me to bring it right back but I couldn't waste any more time that week. I brought it back the following week, more time away from work, and I sat for 2 hours with no communication at all. I went to ask about status and finally got the update. They recharged it, it seemed to be working but there may be something wrong with the actuators which weren't under warranty and would cost another 1000 dollars to replace. I requested a rental car this time, which they gave me, then when I went to pick the car up the next day they made it sound like I was in for a separate trip for the actuators and the car wouldn't be covered, even though the AC wasn't fixed the first time under the warranty where I didn't get a rental car. I told him I was unhappy and felt like I was getting the runaround, and he basically said that the AC was working properly and they couldn't reproduce the problem, but that they would cover the rental car (which should have been provided the first time I put the car in anyway). I bought this car from this dealership, and have had it serviced there before, but I will probably not be able to go back.
DHilger
Aug 6, 2015
I give 5 stars because we were not planning on buying a Chevrolet (we were looking for GMC) and Steve Miller at Davis Moore gave us the opportunity to look at and drive a Silverado. Then it was easy to get to a price that my wife and I thought was a good deal. Steve did well at respecting our request to not take too long because we had our children with us.
John
Jul 26, 2015
Nicholas Fouts took care of the service needs on my Corvette in a very knowlegable and professional way. I can't think of any way this could be a better experience. John Parsons V.I.N. E5103950.
RON RAVER
Jul 25, 2015
GREAT SALES PERSON , STEVE MILLER. WORKED VERY HARD FOR US . ANSWERED ALL OUR QUESTIONS , VERY UP FRONT WITH US , & GAVE US TIME TO THINK ABOUT THINGS . STEVE ANSWERED ALL OUR PHONE CALLS EVEN SEVERAL AFTER WORK AT HIS HOME. STEVE MADE A POINT TO MEET WITH US AT THE BEST TIMES FOR US !!!!!!!!!!!!!!!!! STEVE GAVE US THE OPPERTUNITY TO LOOK AT ALL THE AUTOMOBILES THAT WE WANTED TO SEE . STEVE KEPT HIS WORD & SO DID HIS MANAGERS . WHEN STEVE DID NOT KNOW AN ANSWER HE TOOK TIME TO FIND THE ANSWER RIGHT AWAY . THANK YOU FOR BEING A DEALERSHIP THAT STANDS BY YOUR WORD !! RON & MARGARET RAVER
christy
Jul 25, 2015
Big Al was very kind and did everything he could to work out a great deal for us. This is our 2nd car to buy from Davis Moore! They keep bottled water for their customers and took good car of us while we were there waiting?? go see Big Al the next time you need to buy. We went to other dealerships and none of them were willing to bargain.
Spndr
Jul 20, 2015
He was friendly and that never changed even during the time we were discussing prices. He was not condescending, neither did he act frustrated. I would recommend Big Al and Davis-Moore Chevrolet for great prices and service.
brad
Jul 19, 2015
Excellent customer service from beginning to end. They located a new 2015 Tahoe that had everything I wanted from options to color and actually more (tinted windows) at the same price! I never felt pressured and their priority was that I got the vehicle I wanted! This is the only place I will buy my Chevy's in the future!!!Thanks for a great buying experience and I love the Tahoe by the way!Brad
close call
Jul 18, 2015
Service airbag light came on my 2006 silverado. Took it to service center on 7/16/15. I was told it needed a new driver side front impact sensor. The part was priced at $285.00, Labor was figured at one hour at $218.50. Ended up buying the same switch (same model number) for $90.00 at Auto Zone.. Took me exactly 4 minutes to remove the lower radiator splash shield, 15 min to go to Auto Zone, and 4 min to install switch. Why does it take a professional mechanic 1 hr. to install this and a shade tree mechanic 8 minutes?I have owned 4 new Chevy pickups and thinking it's about time to buy another one. Looked at one of your $52,000 trucks, but have decided that maybe I should look at Fords and see why the F-150 Ford is the best selling truck in the country.
Darci22
Jul 14, 2015
Big Al went above and beyond to get us the right deal on the perfect vehicle for our family! He was very patient and helpful!!
westwardsoon
Jul 9, 2015
If you are looking for a car salesman that is a straight shooter, full of energy, and fun to deal with, then Big Al is who you want.
bigAlFan
Jun 30, 2015
Al went out of his way to find my wife the exact vehicle she wanted, and he was very patient with her many test drives. Thank you!!! Big Al
NewChallengerOwner
Jun 16, 2015
Thank you Big Al for contacting me when you did get in the car I was looking for! It has far surpassed my expectations, and was at a very reasonable cost!I WILL recommend you AND the Davis-Moore dealership to anyone who is looking for a new or used auto!Thank You Again, So Very Very Much!!!Mark Sinclair.
StephanieL
Jun 10, 2015
Big Al helped me whenever two other dealerships wouldn't even give me the time of day. He had just helped my aunt get a new car, and when she mentioned him I knew I could count on him! I have a really great car now, and I wouldn't have wanted to receive my service from anybody else. He's very caring with helping his clients, which was amazing when purchasing a vehicle.
CodyHowell
Jun 9, 2015
I've never met a dealer with better customer service than Big Al. He worked with us till we got the car we wanted and gave us a great deal, better than others. I would recommend talking to Big Al before you purchase a vehicle from anyone else. 5 star all the way.
Rodney
Jun 7, 2015
I greatly appreciate Conner Ward obtaining approval to have the accelerator pedal replaced on my car and Kimberly Gorton's assistance when I dropped off my car and when I picked it up.
tarynmyers
Jun 1, 2015
I did not purchase my vehicle from Davis Moore Chevy but needed service due to a check engine light on my 2009 Chevy Traverse. I brought it into DM Chevy and it ended up being a timing chain issue that would be a 4-5 day repair. They also noticed my SUV had a power steering issue while it was in there and there was a recall issued for this very thing and so they just went ahead and fixed it saving me a trip back to the dealership at a later date. The service department (Nick Fouts) kept me informed the entire time they had my vehicle and the service and friendliness of the staff was outstanding. When my car was returned to me a day later we noticed a leak and called DM service. They went out of their way to promptly come get my vehicle and get the issue fixed (which ended up being a faulty part from the manufacturer, so no fault of theirs). All this in record time - which is a lot to a Mom who has a busy summer schedule with kids to haul around town. The next time we need a new vehicle we'll definitely be visiting Davis Moore Chevy 1st due to our fabulous customer service experience in the service department! Thanks for a great experience!
Nutcracker00
May 31, 2015
Steve worked with me for about 3 weeks as I waffled back and forth on Ruby the 2010 Camaro SS. I never felt pressured as I had with another dealership. He has great people skills, very personable and had an answer for all of my questions. He is a great asset to Davis Moore. Just want to say Thank You to Steve for making my experience a great one. We will be back when it's time to buy a truck.
Jeffrey
May 29, 2015
Very friendly staff, they seem glad to help the customer. I would suggest that when a vehicle is brought in for an oil change, the vehicle is vacuumed out and the windows cleaned like the other oil change places in town. I paid more for the oil change at your place and had less service. I also did not receive my form explaining all the things they checked off in the 23 point inspection they did. The TV in the waiting room was broken and there was no room not he other side where the TV did work.
mzpoirot
May 23, 2015
We just got back from purchasing a 2015 Chevrolet Equinox LTZ from Steve at Davis Moore. Steve was very willing to answer all of our questions and expressed sympathy when he found out the reason we were having to purchase a new car (my husbands car was stolen while at work!!). We are happy with the price of the car and felt that everything was handled very well. We have already decided that we will visit Steve in the future when it comes time to buy another car/truck.
Dean
May 23, 2015
We had recall work done on our hhr that was purchased at another dealership. Even though the repairs didn't cost us anything out of pocket we were treated respectfully and we will return for future repairs and/or service. The next time we are in the market for a new vehicle Davis Moore will be our first stop. Thank you for a wonderful and speedy experience. Danny Dry
disappointed
May 19, 2015
I called service department last week in regards to a letter I received from Chevrolet on my 2009 Impala. I talked to Scott in the Service Department and explained to him what the letter stated and he encouraged me to bring my car in and they would do the work stated in the letter at no charge. After I brought my car in this morning for the scheduled appointment I was told my Kimberly Gorton that the letter was not for a 2014 Impala. I told her I understood that. I further related that I told Scott that it was in regards to the 2009 Impala that I brought in and I told him that it was a 2009 Impala when I brought it in this morning. Kimberly explained that the 2014 Impala was in their computer. Evidently Scott was listening when I told him the year of the Impala I had brought him and made the appointment for. Contrary to what Scott told me Kimberly stated I'd be charged a diagnostic charge if they found something wrong other than what I brought the car in for. After I came home I discovered that they had not returned the original letter from Chevrolet to me.
Danny
May 13, 2015
I called and scheduled my appointment then I forgot about it. I called to reschedule and apologize and the man I spoke with was very nice. I rescheduled, took my truck in, everyone was very nice. The work was done quickly, I was called, I picked it up and again everyone was very nice and professional.
wil999
May 12, 2015
I had a lot of fun buying a car from Big Al. He was very friendly, polite and understanding and helped me carve out a deal, with which I as well as Al and the company he represents are satisfied, I am sure. For my next car he will be the first stop. He gave me a bunch of his business cards, that I will gladly distribute for him, as a sign of my appreciation.
Jerry
May 9, 2015
Professional, friendly, helpful, willing to stop and explain any and every detail, willing to work with you, everything done In a timely manner...
Cynthia
May 7, 2015
The experience was stress free for once while buying a car. I had a great and friendly Salesman that assisted in not only my purchase but that of my oldest daughter in October 2014. Financing was great as well and made sure to work as many deals as possible to ensure the deal went through.
mmccan68
May 1, 2015
I liked doing business with Mat Rudd. I will be coming back to Davis-Moore! I had a great time talking with Mat! Great guy!
HLamarr
Apr 21, 2015
Great experience, Matt Rudd was very helpful, knows how to work with a customer. Business Manager Adam Shumaker was great to work with as well. Will do business with again.
Edwin
Apr 9, 2015
I made an appointment in reply to a recall on the ignition. I called and they set an appointment. I was early and they took me right when I arrived. When I prepared to leave my car would not start The lady who checked me in had a mechanic jump start my car so I could drive home. I appreciate the extra service.
Tony
Apr 9, 2015
I drive for a living. My vehicle is my life. From buying to service after the sale, I've been treated with honesty and respect. All I can say is please don't change. You're the best Davis Moore!!!!!!!!!!!!!!!!!
Jim
Apr 8, 2015
My 2015 Z51Stingray had a damaged tire and was coincidently due it's first oil change. The service staff specifically Tiffany, Kimberly and especially Nick, listened to my concerns. They not only met my expectations, they exceeded them! Nick allowed me to look at my car on the lift and speak briefly with the mechanic. Then he stayed past closing to make sure all was as it should be before I left. I currently own three Chevrolet vehicles. We moved here from Louisville KY last summer. I now have found a Chevy service group that I am very comfortable with. Great job all!
Stephen
Apr 2, 2015
I brought my wife's Escalade EXT in for a full service oil change, and tire rotation. Kimberly Gorton (Service Advisor) was prompt, and friendly, and Wendell (Service Tech) did a great job of servicing the vehicle in a timely manner. He was very thorough in inspecting the vehicle.
Shaun
Mar 27, 2015
Quick, friendly and professional. The Davis-Moore Chevy team is great! My wife drives a Honda and the experience at Davis-Moore is MUCH better than Honda. In the past she had an Acura and I would put the level of service from Davis-Moore right on par with Acura. Connor is a great leader for the service team! He's always very patient and receptive.As for quality of repairs, I dropped it one star for the smallest of things, but has been very good otherwise. Upon a recent visit, a screw for a wheel center cap was cross threaded and stripped. Disappointing as I know this wouldn't have happened had the tech taken the extra time to secure it manually as opposed to using a drill or screw gun.My only issue with the facility is that the parking is limited and the service desk office is very tight and congested. Otherwise, very clean and organized facility with great accomodations.
Robert
Mar 26, 2015
I had my auto air-condition serviced and I am happy with the result. Repairs were covered by my warrantee.Robert Tillman
Tom
Mar 26, 2015
Had a screw in my left front tire and they fit me into their schedule and got me on my way.
Karen
Mar 26, 2015
Very helpful and courteous sales people and managers. took care of all of our needs and worked hard to get us all of the discounts and incentives that were available to us.We are a very long time customer of Davis Moore and will continue to be.
Peter
Mar 26, 2015
Was disappointed to hear at first that parts for my recall rework had not been ordered when the service and recall work hd been booked 2 woks previously.Kim recovered this situation well and ensured that I got a lift home when work took a bit longer to complete.
Thunder
Mar 25, 2015
"Best Service In Wichita"I bought my Equinox in January of 2013 at Carmax, in February of 2015 I had a check engine light come on and brought the vehicle back to Carmax as I purchased the Extended Warranty when I bought the car. CarMax told me to follow up with a Chevy dealership since it was a "power train" issue. I brought my car to Davis-Moore Chevrolet on the west side of Wichita and Don Campell handled my case. It was determined that I was going to need a new engine and Mr. Campell took care of everything, he set up the car rental from Enterprise and coordinated the repairs of my car while keeping us informed. I have to say, it was by far my best experience at a car dealership service department, timely, efficient and top quality work. I recomend Davis-Moore for your service needs and I will be sure to buy my future cars from them knowing what quality customer service they offer.
Ripley123
Mar 22, 2015
Our family has now purchased 3 cars and 1 truck from Big Al at West Kellogg. He is VERY knowledgeable, friendly, and will go that extra mile to make the deal happen. One of the things we like best about Big Al is that his commitment lasts LONG after you have bought your vehicle. Have a question, call him and he will immediately return your call, need to bring your vehicle in for service, he will make sure you have a NICE loaner vehicle. We also appreciate how sweet he is to our grandaughter (age 6), who is usually with her mom and dad on car buying day. They have a play area set up for the kiddos, and they might even get a cute cap to remember their day at the dealership! We also appreciated the finance gentlemen who found us an even better interest rate than our preapproved rate! VERY HAPPY with our new truck, and Big AL!!! Big Al is part of our extended family now! (We like him much better than some of our blood relatives, LOL)
Regan
Mar 21, 2015
Steve was very personable, easy-going, knowledgable about the car we purchased, and a good listener regarding our wants and needs for the vehicle. Steve did a great job working with our budget!
D&E Millan
Mar 19, 2015
Help us all the way through made it fast and easy. Big Al went beyond to get us the vehicle we wanted! DAVIS MOORE IS THE WAY TO GO! ASK FOR BIG AL!!!
Noline
Mar 14, 2015
I was in and out before I knew it! Thank you for taking care of me and my car so quickly!
Joel
Mar 13, 2015
Ever since I purchased from Davis Moore Chevrolet in 2009, only the service department I will trust on my vehicles. Great job guys as usual
Tom
Mar 13, 2015
Had a flat on my HHR and had to have a new tire ordered. A small problem was quickly resolved and I was on my way.
Robert
Mar 12, 2015
very good personal and friendly.Got my car in at the time promised and finished at the time promised. Very happy with the service
Gary
Mar 11, 2015
Our sales associate was very knowledgeable and made this a very pleasant experience. This was the best car buying experience that we have ever had.
James
Mar 10, 2015
We were greeted with a smile, no line to wait thru, and very concerned about our wishes with the visit. A car was blocking the entrance and before we could get out of the truck someone was there to help us with the service we needed. Thanks! that does not happen in some places we visit.
AngelaHunt
Mar 6, 2015
Mat Rudd helped me buy my car at Davis Moore and he was great! I really appreciate that he worked hard to make sure I was satisfied with my purchase and was such a friendly guy. Thanks Mat for making a unpleasant thing like buying a car bearable, and I love my new car!!
Matthew
Mar 3, 2015
Nick Fouts did an excellent job taking care of us as usual. Offered a courtesy ride home and then picked me up when the vehicle was ready. Nick even helped me set up my bluetooth on my new phone and sync it to the Equinox. Great Service!,Nick Fouts did an excellent job taking care of us as usual. Offered a courtesy ride home and then picked me up when the vehicle was ready. Nick even helped me set up my bluetooth on my new phone and sync it to the Equinox. Great Service!
Terry
Feb 28, 2015
Salesman was very professional and knowledgeable about truck. The time at dealership was very quick I told salesman what I wanted, and he had me out in just few hours. I have told many people how happy I am with my experience at Davis moore. Thanks
Marty
Feb 26, 2015
Big Al is the Man, he does go the extra mile to make a sale.We left with the vehicle we were looking at not quite at the price we were wanting but we met in the middle and sealed the deal. This is 2nd vehicle we have bought from Big Al in 2 years.Also looking forward to going to a Chiefs game with Big Al Thanks Big Al and Davis-MooreMarty & Tonia
Jeremy
Feb 26, 2015
I had Big Al as my salesman, and it was an awesome experience. Big All is one of the nicest guys that I have ever met. I came out here and asked him if he could find a good car in my budget and he did not stop looking tell we got the perfect for me. Any body looking for a car should go to Davis Moore and visit my new buddy BIG AL!!
GMLawn
Feb 16, 2015
The clutch went out in one of our company trucks and we needed to have it repaired in a quick amount of time. We were able to get it towed to Davis Moore and Don Campbell was able to get the technician on it right away. We were contaced by Don Campbell to let us know what was going on with the vehicle and after having it for only 2 days, the work was completed and we were able to pick it up. We were very pleased with the quality of work and the effeciency of the work that was done with the vehicle. We will definitely use Davis Moore and Don Campbell for all of our future service needs on any of our company vehicles.
socshep
Feb 12, 2015
Make sure you go see Davis Moore and Big Al for your car needs, he will get it done! We were not initially happy with our purchase but Big Al made it right for us! This dealership and Big Al bent over backwards to make sure we were happy and our needs were met. Great experience for me and my wife, we went to another dealer that couldn't even get close to the deal we got. Interestingly enough the Jeep we traded in was bought at this dealership also.
Matthew
Feb 12, 2015
Assistant Service Manager, Nick Fouts, was great. He was very attentive to my needs, explained everything and offered ride home and back to dealership while my vehicle was being serviced.
David
Feb 7, 2015
My oil change service went very fast, which is very much appreciated. The employees were all very polite, friendly and professional.
Stephen
Feb 4, 2015
I had an appointment to have my oil changed and it 1&1/2 hours. Too long for just an oil change. You can do better!
Tomisha
Feb 2, 2015
Great overall experience! I was impressed that it all went so quickly! We were in and out. Got me a lower apr than anywhere else. Nice clean facility. Staff were all informative and helpful! A+
Carrie
Jan 30, 2015
Great customer service! Appreciated Tiffany and Kimberly making sure they kept me updated on my vehicles progress. Quick and painless repair!!! Thank you!!!
John
Jan 29, 2015
Nick, in service was most helpful in keeping me advised on when they would receive the necessary bolts to put the engine back together due to an engine oil leak. He did a commendable job in customer service. I do thank him for his time in solving the problem.
Marlene
Jan 28, 2015
Davis -Moore did a great job. They did not have to honor a quote given me for my trade in due to an accident but they did. I was shocked but very happy.
gnoah
Jan 26, 2015
MAtt was very professional and took the time to explain all of the features. We are very happy with the truck, and the service we received.
Charlie and Sheri
Jan 20, 2015
We purchased a car today from Davis-Moore. Mat Rudd was our sales consultant and was extremely helpful. He wasn't pushy, answered all of our questions, and even drove us to an area with less traffic since we aren't from Wichita and don't know our way around. He gave us private time to discuss things. The showroom is beautiful and very clean. Was definitely worth the drive from Hays.
Louie
Jan 18, 2015
I was not initially going to buy from Davis Moore. Not because I had anything against them, I just simply had looked other places. I had found the car for my wife that we were leaning toward. I received a call earlier in the day because Davis Moore was notified through a car buying service we were going through. I simply told the girl I talked to that I was looking at a specific car and trim level and that if they couldn't match the price, no disrespect, but I would not be interested. I was later informed after she went to see what they had, that they had at least two options for us. When we got out there they were very friendly. Big Al worked with us throughout the entire process. Big Al came in with a price that was quite a bit higher than I had talked with the girl on the phone about. We talked for a min, literally like one min, and I let him know that I had already discussed where the price needed to be and that I appreciated his time but I would not be interested. He asked that I give him just a couple mins to go talk to his boss and explain the situation. Again this literally only took a few mins and he came back with his boss Shawn. They gave us exactly what we asked for. Everything out the door. I would simply sum it up by saying that anyone that has ever been car buying knows it's a little crazy to think you can just walk in and say I want such and such vehicle for "X" price. But at the end of the whole experience that is exactly what Big Al got for us, exactly what we asked for. They gave me a mutual respect that we would not waste each other's time, and I completely understood if they could not sell us the car at the price we needed. They were able to make it work and so that is exactly what they did.
mike
Jan 9, 2015
Working with Al was a very nice experience. Told him what we were looking for and he found it. Also Nick Fouts in service was great. Answered all our questions and was very helpful. Thanks guys..
Eric
Jan 7, 2015
Don was great. He was very patient with my phone calls for updates. He notified me as soon as it was finished and ready to pick up. When I arrived he took the time to explain what they did and further service that would be needed in the near future.
Dan
Dec 30, 2014
Employees were professioanl, promt and attentive. They gave the impression they really cared. Excellant work, maybe alittle expensive but within local rates.
Ralph
Dec 23, 2014
We had not made an appointment, as the engine fault occurred while out of town. The service deptartment was able to work us in and get the car fixed that same day! Excellent service.
Terry
Dec 22, 2014
I always have kim take care of me and my truck Conner will also answer any questions that I have
lihageman
Dec 19, 2014
I liked having complimentary water and wifi connection while waiting while my car was serviced. Everyone in the service department was friendly and I felt like they were thoroughly checking out my car to be sure it was performing at its best.
Stephanie
Dec 12, 2014
Everything was great from start to finish. My only thought was that they would wash my car when I was there. Many other dealerships I have been to do that and it's a nice service. Other than that, everyone was wonderful and helpful!
Karla pingry
Dec 9, 2014
had a great experience with Davis Moore will recommend them to all my friends and family looking for a new vehicle. Big Al is very nice and so is Brent . Both were very helpful.
Stephen
Dec 3, 2014
The service manager Kimberly did a great job working me into the schedule on short notice. The mechanic Davewas awesome as always.
Dennis
Nov 29, 2014
One of the best car buying experiences that we have ever had. Really enjoyed Zach and Jonathan as they helped make the deal.
Jetstream
Nov 22, 2014
Before I purchased my Equinox from Davis-Moore, I had visited three other dealerships. The salesmen were pleasant enough, but I felt like a number because they did not address me by my name. When I was recommended to try Big Al at Davis-Moore, he quickly searched the inventory. I went to Davis-Moore and Big Al called me by my name and was ready for me. I did not have to wait for my test drive. He was very professional and knowledgeable about the model and even quoted specific details about the very car that I was interest in. In addition, Faron called me before I visited to see if I had any questions. I really appreciated Farons courtesy call because I was able to ask questions and that allowed me to be more prepared to make a purchase. Chandler had sent me some helpful emails and Mark made sure that I was satisfied with the condition and price of the vehicle. The purchase price of the vehicle was in accordance with the estimated price range in Kelley Blue Book. It was actually on the low end. I knew I was getting a great deal because the car I was purchasing was certified which added to its value. In addition, I added on the signature finish option. It has been a week now and I feel so blessed to have my new car. It is exactly what I had been hoping to find. In all, my car buying experience was outstanding and I plan to return for my next vehicle purchase. Thank you Davis-Moore!
Virginia
Nov 22, 2014
I do not normally waste my time with car salesmen but Big Al was very accommodating and spent a considerable amount of time and very detailed in reviewing all the costs and accessories.
jssmadrigal
Nov 18, 2014
This man found my truck that I wanted super fast. He was so kind and friendly to me, I will make sure he will get my business every time I need for find a new ride
kissmas
Nov 13, 2014
The service dept. and techs have always fixed any problems with great satisfaction. Conner,Kimberly,Dave,Dean have always been great and put up with my BS and complaints and fixed them correctly on time. I haved tried many times to buy new Chevys from Davis-Moore but they wouldnt or couldnt match the price of other dealers but I have always had them do warranty or service work because it is next to none. I did just order a new 2015 Chevy truck from Davis-Moore so will see when it gets here. Halls Speed Shop Inc.
DevenW
Nov 11, 2014
After being turned away from don hatton service multiple times I just couldn't take "there's nothing wrong with your vehicle" as an answer. I decided to get a second opinion at Davis Moore and spoke with the service manager who took time out of his day to address my concerns. Within minutes of listening and inspecting my vehicle he knew something was wrong. After 2 days they repaired the timing chain and it is running like a dream! I knew something was wrong and Davis Moore was able to correct it where don hatton was unable to do so. I am very pleased with my experience here and will be returning for future service needs!
agpbins
Nov 11, 2014
Truly "the best in the business". I don't know what else to say. Great people! Every time I visit the dealership I'm handled in a respectful, courtesy manner unmatched by anyone in the business.
Bruce
Nov 3, 2014
there were a few issues to deal with on my new Malibu but Mark and his team (Debbie) stepped up and dealt with all of them expeditiously and to my satisfaction.
Bobbyp85
Nov 1, 2014
I worked with Matt and got the right price on the car I came in to look at. I bought it on the condition that a few repairs be made. He got in into the shop and got everything fixed as promised. Great experience overall.
Arthur
Oct 31, 2014
Kimberly Gortman, as always, did a great job by keeping me informed in timely fashion. made sure my car was in one night when rain was forecast, at my request.
tobyt
Oct 24, 2014
Most helpful experience i have had in Wichita. They also made the process as quick as possible !!
ratzloffashley
Oct 13, 2014
They treated me so good and worked with me! I recommend them! Go to Mat Rudd!! He's awesome!! He did so good with us. THANK YOU!! :)
ginger2538
Sep 28, 2014
I went in thinking I would have to compromise on what I could afford and what I wanted, but Big Al found me my dream car in my budget! I now have my very own Camaro!
Terry
Sep 24, 2014
I have been using your dealership since 2005 for my Corvettes warranty work and continued oil change services and other work. I am greatly appreciative of the attention I receive and the professionalism of both the service mgr. and master mechanic and have recommended other Corvette owners to use them!
clatimer
Sep 20, 2014
I went in looking at the trucks, got to drive it, was even offered an over night test drive. Came back a couple days later to see if they would take an offer I was sure they would laugh me out of the dealership with and we made the deal. I'm very happy with how Sebastian and Shawn took care of me! I didn't have any pressure of ant kind. They just let me buy the truck that I wanted. I've already recommended these guys to someone complimenting my truck. Very happy, very satisfied.
Larry
Sep 20, 2014
I got an appointment (oil change) the same day I called. And the service rep (sorry, I don't remember her name right now) remembered me from the last time I came in. Cool!
Martin
Sep 17, 2014
I was there for a recall on ignition keys. Everything was done in the time promised and at the time I requested.
ChristyJo76
Sep 14, 2014
I was not in a very safe car, but was having trouble getting the credit I needed to get the right payment. Big Al did not want me to leave in the car that I had because he knew it wasn't safe, so he did everything he could to get me into a better car. These people are wonderful, caring, and pull out all the stops to get you what you need, I would definitely recommend Davis-Moore and Big Al!!!
michael.klamm.77
Sep 12, 2014
A funny thing happened on our way to Home DepotMy wife and I had been tossing around the idea of owning a Mini Cooper S Countryman All4 for some time. But, since there is no BMW/ Mini dealer in the city, we never pursued it, other than the occasional internet search. One night, we were driving past Davis-Moore on west Kellogg and spotted what looked to be the perfect 2011 Mini for us. We stopped to take a look and were pleasantly greeted by Big Al. He showed us the many features of the car and offered us a test drive. (I think that he wanted to go for a ride in it, just as much as we did.) We decided that this really was the car we had been hoping to find and Big Al made everything as easy as could be. This was, by far, the best car buying experience I have ever had. He and Brent went over everything plainly and simply. We highly recommend the good people there.
Bj
Sep 11, 2014
Kimberly Groton is one awesome service advisor. She takes care of her customers above and beyond. The only issue I might have with Davis-Moore is when you schudle folks from the shop, please don't try and get 4 adult size men into a chevy cruse. Now I know how sardines feel. :-)
Kent
Sep 8, 2014
Big Al was very pleasant to work with. He listened to my questions and concerns. The most important, he worked with me unlike three other dealerships I had visited before coming here.
Kellitahoe
Sep 6, 2014
We had along list of wants and Steve listened to them and found us a great deal on a vehicle that worked for our family. The next time we or someone we know needs a vehicle Steve will be who we contact. Thanks!
Catm
Sep 5, 2014
We went in to look at the Corvettes and drove off with a gem! And at a great price with unbelievable mileage. Financing was a breeze and done in record time. Big thanks to the gentleman who helped us. He really did an outstanding job in an amazing time.Big smiling Al was great and made sure we understood some of the nuances of the car before we left. He was well informed on the corvettes and had answers for any concerns. We will recommend your dealership. Thanks Big Al. Mike and Cathy MFYI- Eric in parts provided fast service for "extras" ordered for the car.
dhc2322
Aug 28, 2014
I took my Nissan Altima to this dealer for an oil change and tire rotation. The staff was friendly and courteous. I look forward to having this Davis-Moore dealer doing all my service work. It is much closer to my house than going to the East side of town.
Roger
Aug 27, 2014
I am still unhappy with the fact that Davis Moore scratched the paint on the door of our Traverse when they replaced the wiring harness in the drivers side door. I was informed that touch up paint would be ordered for me to touch up the scratches that was created by Davis Moore. That happened months ago and I continue to ask when the touch up paint will be given to me to correct their mistake regarding the scratched paint.
Jennifer
Aug 20, 2014
Service department was able to get me in at a moments notice. Great work. Appreciate that they vacuumed my floor mats.
Dan
Aug 18, 2014
I have been doing business with Davis Moore Chevrolet's for several years, and each and every time I call, or come in, I am greeted within three minutes of driving up to the entrance, I am greeted with the most professional and kind greeting; all of my service needs are always addressed thoroughly, and reassured me that the service that I need will be taken care of. If I choose to wait for my vehicle to be service, IAM escorted to the waiting area which is always clean and a pleasant atmosphere to be in while waiting for my vehicle to be service; I am always updated at least once and sometimes twice about what is going on with my vehicle and the estimated time it will be finished.
Mary
Aug 18, 2014
The paperwork was clear about what was done. I asked about a concern I had with the brakes and was assured that they were fine.
Patricia
Aug 18, 2014
I dropped off my car that morning and that evening the explained my problem and procedures. I was authorized a rental car through my warranty, but didn't know it. My car was ready when promised.
Derrial
Aug 16, 2014
Thanks to Mr. Miller for all of his hard work, graciousness, and effort; he is a definitely an asset to Davis Moore.
kierra1112
Aug 15, 2014
After my wife and I tried constantly to trade in our old mustang, each time we always got the short end of the stick. Having a baby on the way we seriously needed a bigger car with more space. Months and months go by still no help, more let downs untill we came across Steve miller. I can actually say he has done and accomplished what others couldn't do for us and got us out of a bad deal with that mustang we had and got us into a 2013 kia rio that was bearly used... for that we are truely blessed and thankful for what he has done. Very respectful and helpful. Always willing to do whatever he can to get you into the car you want. I would recommend Steve to anyone.
Darrell
Aug 13, 2014
Your salesperson, Benjamin Meadows, is an example of what an auto sales people should be. We deal with Davis-Moore be cause of their community and safety involvement. We will continue to do business with your group.
Susan
Aug 12, 2014
We have been buying cars from Davis-Moore since 1978. We considered them a friend. We have had excellent service from Jonathan and Steve over the years.
BGLyons
Aug 11, 2014
Worst quality of work I have ever received. This is the second time a service technician has failed to complete requested work to the fullest. The first was not installing all required bolts for a trailer hitch and the second, most recent, was not testing a wire installation to which the service advisor, Don C., informed me that it was factory installed, factory GM parts, and warrantied. He also informed me that the wire job was "good to go", 700 miles later and i find out that it is not even installed correctly but the wiring was never tested by the dealer (no power). The five foot wire harness was installed with one zip tie and lays over the exhaust. There was no power to the wire harness due to no fuses installed. Also the wires to the fuse box weren't installed as prescribed by a GM supplement which the dealership has access to. This all could of be avoided if the technician tested the wires harness, which was plug and play. So $250 more dollars, four more days of vacation used, and hopefully another dealership, two states over, will be able to fix/repair the wiring so that I can get back to Kansas.
Glenn
Aug 11, 2014
after talking to shop foreman about something i needed to ask him , then i understood , things were fine
Kevin
Aug 6, 2014
This was my 4th new car(5th overall) purchase from Davis-Moore Chevrolet. I am as always very pleased with the treatment and friendliness of the entire staff at Davis-Moore Chevrolet. I could never recommend anyone else for a better car buying experience.
Bj
Aug 2, 2014
I've been doing business with Davis-Moore for many years and I've always been pleased with the friendly, courteoous and professional folks I've dealt with. I trust my service advisor, Kim Gorton, to take care of my truck's needs. She is an assest to the Davis-Moore team.
Cassie&JonLyon
Jul 31, 2014
Steve was so personable, the experience of buying our 2014 Traverse was easy. We brought our 3 children along with us and he even help keep them happy. The paperwork process took awhile and we arrived during a time when we would have been serving dinner, but Steve offered to buy us pizza while we waited. We declined his kind offer, however his friendly easy going personality made our experience an enjoyable one! I would refer anyone looking for an honest sale to request him.
Roger
Jul 30, 2014
We were shown and allowed to drive the vehicle we were interested in. when we decided to lease the vehicle, all details were explained and all questions answered. When the car was delivered to us we were shown how to operate all of the features. We left very pleased with the service we received.
Lavonda
Jul 29, 2014
I really like the shuttle to and from my house while my vehicle is having the recalls repaired. My vehicle is ready when I need it.
chris.oneslager
Jul 24, 2014
Big Al was a pleasure to work with as well as the entire Davis-Moore team. They went above and beyond to work with my difficult schedule and I ended up with a great new car. I have been purchasing from Davis-Moore for more than 20 years and plan to continue in the future.
freeser
Jul 17, 2014
Troy Welch and the rest of the sales team were very friendly and professional in helping us purchase our used car. And when we had a minor issue with the car they immediately responded and got us scheduled for service with no issues. Kimberly Gorton and the service department were efficient and took care of the problem right away. Thanks for an overall great car buying experience.
Debra
Jul 13, 2014
I was very happy. They figured out what was wrong with my car and fixed it right then. This was very helpful as I live out of town. Thank you for your great service.
ginnysblc
Jul 13, 2014
Having been a car salesman myself I was pretty demanding and Matt Rudd and Farran in the finance dept. worked very hard to put this deal together. They stayed late and really bent over backwards to do what I wanted done. I had purchased from Davis Moore before and again I was not disappointed in the salesman or the finance department. Keep up the good work and the awesome community service.Rick and Ginny Schon
Curt Sullivan
Jul 10, 2014
My wife and I had been kind of talking about a new car for some time, but done nothing serious about it.I went one morning just to see what kind of numbers we would be working with, and met Big Al. We Have never had anyone work as hard as he and Faron did to get us the car we actually wanted when we made our last purchase (they were back-ordered at that time) We got the car we wanted, at the price/payments we wanted.The total experience was fantastic! Big Al and Davis Moore in general have a lifetime customer, and we will be sending every one we can to them.
shirleycrosby58
Jul 9, 2014
The service department took great care of me and my car. They explained everything they did to me and got me out sooner than expected.
Nicam111
Jul 6, 2014
Make sure they are not trying to sell the same car to someone else as you are filling out the paperwork. They called us and gave us a lower quote but when we went back they raised the price and forgot about the lower quote. They also tried switching from a 72 month term to 75 without advising us. At first they said they would fix the hail damage at no cost but then wanted to raise price of car to cover cost . BEWARE
WilliamF
Jul 4, 2014
I very much enjoyed working with Christian Haige and Steve Miller. I felt they both bent over backwards to assist me in what I wanted and needed. My few complaints stem from spending several hours hammering out a deal on a car and then being told it was on recall and I could not take it home. This should have been disclosed immediately. I also have found a few hundred dollars on my car loan that are not the agreed upon prices. I haven't had time to take this last issue up with DM due to living out of town, but I'm sure they will look into it. Also, I felt the finanicial gentleman, while very nice, pushed very hard and even added some things to my loan when I did not agree upon them. He did manage to keep my monthly payment the same, but if I could have gotten it lower I would have went that route. My final complaint... 9 credit checks on my credit... I've never had that many credit checks from 1 dealership. That is a bit much. Other than that I'm just frustrated that the dealership doesn't seem to have any answers as to what the recall will consist of on my 2014 camaro. A quick check online shows that the only thing being done by GM is to remove the key from the fob and cut a new seperate key... Why is this taking more than 5 minutes? I've seen literally hundreds of people online that have purchased these cars and this is the exact fix to the recall. What gives? My overall impression with this dealership is still great. Enjoyed working with them other than a few hickups. Everyone was vry professional and nice. I will shop here again.
William
Jul 4, 2014
I really appreciated the internet salesman, Christian, and the price he initially gave me. The guy in finance, Faron, was low pressure. And my salesman, Al, was really easy to deal with. I liked how he talked with my family and also made everything feel low pressure. My only problem is that I bought a car that was listed as "in transit" and no one seems to know where it is or when it will get here.
Ricardo
Jul 3, 2014
Team provided excellent service and treated me with dignity and respect. I would not hesitate for a moment on returning in the future for service on any of my vehicles.
Jerry W. Sanders
Jul 1, 2014
Completely satisfied with the repairs performed. My Traverse was working very well without the recall repair. I've purchased 5 new vehicles from Davis-Moore over the years.
Gregory
Jun 28, 2014
Got me in & out on schedule over lunch hour. A ride back to work was offered, but not needed.
Timothy
Jun 26, 2014
While accommodating at the time, my appointment got lost when I took the vehicle in. However, the work was perfomed quickly and my vehicle was brought to me and the repair explained to me as well as the implications of the new ignition switch. I usually am just given the keys and have to get my own vehicle. Nice touch!
Tom
Jun 22, 2014
I was just in for an oil change and tire rotation and tire repair. They told me Chevrolet recommended I replace 2 air filters at a mileage I had almost reached. Had the filters replaced but I am still waiting for the new ignition switch that is on a recall. My service writer is great.
Bernice
Jun 19, 2014
Everyone goes out of their way to help. Salesman, Steve Novacek, came to my residence to pick me up when our Malibu was ready. Thanks Steve.
blabbyblonde
Jun 8, 2014
I dont have very good credit but took a chance with Davis Moore. Steven Miller was my salesman. I live 2 1/2 hours away. I called him up and he worked hard for me getting me a 2012 Toyota Corolla with 11000 miles. They got my payments under what I could afford. He even met me personally 1/2 way to give me the car and sign my papers. Very professional and friendly car salesman. I can't believe how easy and smooth this car deal went and I love my car. Thanks Steven Miller for a great car buying experience!
crwarner1981
Jun 5, 2014
Terrific customer service. Big Al was very friendly and helpful. Found exactly what we were searching for and worked out a price that was fair for the vehicle. Great face for Davis - Moore!
Katie
Jun 4, 2014
John was very friendly and was not pushy like others we have dealt with at different locations. We will be back to work with John in the future.
Norman
Jun 3, 2014
Found problems promptly, then diagnosed repair and completed in a timely manner. Well spoken staff and helpful. Will definitely be back again.
Stephen
Jun 3, 2014
Dean did a great job changing out the tail light on my wife's Escalade! Quick, friendly and efficient. Great job Dean!
William
Jun 2, 2014
The service tech was friendly, courteous, truthful and very helpful in getting the issue resolved with my vehicle. I am more concerned with the quality of GM products than the people at this dealership who do a wonderful job in trying to keep them on the road.
askistl
Jun 2, 2014
We have been looking to trade in our truck for quite some time, many other dealerships weren't offering what we wanted for it. Davis Moore Chevrolet offered us the most for our trade in and their sales team was very friendly. We told them what our expectations were and they were willing to do what it took to get us there. Big Al seemed to really love his line of work. We will definately be back in the future!
amsdog
May 31, 2014
It was the best truck buying experience I have ever had Sebastian was very helpful in finding the truck I wanted thank you very much.
silva81
May 30, 2014
Sebastian is a friendly & easy going guy. We had a great experience at Davis Moore. He was willing to work with our schedule for future visits.
Lindaclyps2
May 30, 2014
Christian sold me an awesome used car when I was really shopping for a new car, as he was new cars salesman, but his interest in me and my personal needs in a car led him to consider all options. He was great for that initial day, but the person I will deal with for the life of my car is Kimberly in the service department! She is AWESOME, I know this has to be a high stress, as we car owners are not happy if our cars are failing us. I see her interacting with each client as if they were the only one in the room, as she listens and calmly makes each person feel welcomed and cared for. It takes a special strong person to do this job and do it well. Kimberly, kudos to you girl! And of course Christian, you are the best!
Robert
May 29, 2014
I dropped my Tahoe off for oil change and was told approximate time it would be ready. About that time out our salesman Luke walks in. I then told the service writer that I would just walk down to Home Depot to look at plants and they could call when ready. Luke then offered to give me a ride. It was very cloudy and rainy and when he dropped me off he gave me his card and said to call if it was raining or I needed a ride back. I thought that was really nice of him. The service writer also told me our rear brake pads needed to be replaced and they would do it at no charge since we have only had the vehicle a few months. I was very pleased with the service I received. Thank you
Bj
May 28, 2014
Kimberly Gorton is by far one of the most excellent service advisors I've ever dealt with. She is friendly, professional and really cares about her customers and makes me feel secure knowing that she will get the work done properly and in a timely fashion. She is an awesome lady and a real asset to the Davis-Moore team.
Deborah
May 26, 2014
It was a holiday weekend, my son came in from Minnesota and his Denali had a issue, his truck was worked on at Davis Moore Service while he was deployed and Kimberly was honest and up front and advised she couldn't promise they could get it done but would do her best because my son was suppose to leave the next morning, they got it done and he was able to leave and get back home safely and on time. Once again the Davis Moore Team came through for us. I never go any place else. They are ALWAY'S kind, courteous and honest and I appreciate every last one of them. Once again thank you for going above and beyond!!!!Debby Hutton
Marc
May 25, 2014
Barbara did a great job. She maintained contact with us, letting us know what all was going on with the vehicle.
Arthur
May 24, 2014
Davis-Moore replaced a set of tires on my Corvette. Total job price came in well below the estimate, plus they cleaned the inner wheel barrels at no additional charge. Kimberly Gorton, my service advisor, was very accommodating and kept me informed while the car was in her care. She followed up with me, after delivery, to make sure the car drove out well and I was happy with the ride quality and handling. I would recommend Davis-Moore and Kimberly to anyone needing car maintenance.
Jeffrey
May 23, 2014
Clint Thomas is truly an asset to Davis Moore. It's been a long time since I have seen a person as genuine as Clint Thomas and the first time in a long time I haven't felt takin advantage of! He is truly a class act!
Jcorn13
May 23, 2014
Great experience, fast and easy!Big Al is the guy to go to when needing a new or used vehicle. Very friendly and personal, wants to get you the best vehicle he possible can for your needs and at the best price! Davis-Moore and Big Al are the way to go!!!
Stephen
May 20, 2014
Derek did a great job giving my truck an oil change. He was courteous and very thorough in giving my truck a courtesy inspection. Great job Derek!
classic T-Bird
May 8, 2014
everyone is friendly and helpful. davis moore is the only shop that I trust leaving my classic car with.
Larry
May 6, 2014
I had no appointment, but needed an oil change and within 35 minutes my truck was returned to me fully serviced.
Anthony
May 5, 2014
Everyone we worked with were very friendly and super helpful.This is the second vehicle we have purchased at this dealership and will definitely do business with them in the future.
jaclynlarson
Apr 29, 2014
My husband and I have purchased 4 cars from Davis Moore since 2005. This last time we traded in our 2011 Tahoe for a 2014 Traverse and had one of our better experiences. Danny Dodd met us out in the lot and tracked us down even though we must admit we tried to lose him a couple of times!!! We hate how salesmen sit like vultures and want to attack the next prey that comes on the lot. However, this time Danny's persistence was great. He was extremely friendly and honest with us and just listened to what we had to say to meet our needs. His excitement throughout the process was great and he really tried to do all he could to make this a good experience for us. We were so glad he stuck with us and truly felt like we got the best salesmen on the lot that day! Brent was nice to work with as well. We would definitely come back and work with these two individuals for our next vehicle purchase. The only drawback of the entire experience is the length of time it takes to purchase a vehicle. We were there for about 5 hours with a majority of the time just sitting there waiting for the price negotiations information from the corner office - totally frustrating!! We did not fault Danny at all for this, he understood what we needed out of the trade and a payment to make the deal work and because of him we worked through the pain and frustration of the negotiation process to get our new car.
sfcgarywoody
Apr 26, 2014
For the last couple of months my wife has been looking for a larger vehicle for herself. She was able to find the exact car with the Help of the online website and Big Al. Not only was he very professional and was able to help us out with the transactions. He was very interested in our needs. My wife loves the new vehicle and was very impressed with the overall service and dedication of the staff. I can honestly say, the next time we are in the market. Big Al will be getting our return business. Thank you.
Larry
Apr 22, 2014
Had a great experience. Help me get a good deal on a set of tires. Could not have ask for a better deal. Your employee are some the more helpful people.
Noriega14
Apr 21, 2014
I had a very professional and upfront buying experience with Steve Miller. He was honest did the best transaction that could be done for me. He was the first to come out and meet me and stayed with me during the process. I was introduced to Brent who finalized the process. The information that Brent gave about the GMPP helped me make a wise decision to purchase it without feeling pressured. This is my 3rd vehicle I have brought from Davis Moore. My first car when I was 18 years old. ( When Dawson was a young man) But overall this is my best experience, yet. Thank you again, Steve!
Peter
Apr 15, 2014
I found all the staff(LP Magyar,Sora Sananikone,Shaun Lewis,Connor Ward and Jeremy Alan) to be very helpful,despite having to work through some bureaucratic paperwork processes.
Wichitastate
Apr 14, 2014
Let me begin by saying I'm not a fan of purchasing automobiles from a dealership. I've had very few good experiences due to the high pressure, treated like a child, and dishonesty from sales employees'. I purchased a vehicle from Davis Moore in June 2013 and was overall very pleased from the beginning to the end. In March 2014 our vehicle needs changed and was in the market for a new car. I had just dropped off my truck with Kimbery Gorton to be serviced. She has always been great and I can fully trust Davis Moore Chevy with my sevice needs. I'm not an easy one to please in this area either, but Kimberly and the service dept has gained my trust and she has always went out of her way to make things right. As I was walking through the lot, a car caught my eye. I was greeting by John Jonas. His demeaner was not pressuring me to buy the car immediately. I wasn't even looking for a car that day. John was very polite and made my feel at ease and in control. I had a trade in and knew what the car was worth and what price I wanted. There was no haggling. The trade in price given was right the first time. I told John I would think about the purchase and left. I wasn't pressured, wasn't lied to, and was free to leave without being held hostage. I came back later that day and purchased the car because I was treated fair and my intellegence was insulted unlike other dealerships. Me and my wife recommend Kimberly Gorton in the Davis Moore service department and John Jonas in sales. We were treated with respect and honesty from the beginning to end with our car purchase.
mewert2
Apr 14, 2014
I went in on Saturday morning, just to see what they had. I had seen an Ice Blue Cruze online and was curious enough to go and inquire about it. I had been kicking around the idea of trading my Cobalt, wasn't real sure I was going to find anything that I liked as much. After telling Danny my story about how the Cobalt was having some electronic issues that I believed to be related to the recall, but that I was reluctant to part with the car that I paid cash for from my late fathers estate, he said lets talk. He asked what kind of car I liked, to which my response was, as long as it is a Chevrolet I could handle it. Big fan of the bow tie, I mentioned the Cruze I had seen online, he showed me the one on the lot at the west location, mentioned that the one I has seen online was located at the east store. He then asked if I wanted to drive the one they had over to the east store and drive the other. I agreed, and somewhere on the drive from the west to the east store, I fell in love with the car. I have never been more tickled with the car or my spur of the moment decision to visit the lot. Those spur of the moment decisions have always been lucky for me. I think the Cruze and I will be very happy and will enjoy a very long relationship. Thanks Danny!!!!! I love the car!!!!!
Kimberly
Apr 11, 2014
Prompt and professional service. Will definitely return for any further service I may need
Nancy
Apr 9, 2014
Had to bring my new 2014 Impala in to have sunroof seal replaced. noticed it when i was test driving that it did not look right. i live 3 hours away from Wichita so i had to schedule a specific time to bring it back. Luke and svs dept was VERY cooperative in meeting my tight meeting schedule. I also had the protection package applied and when Luke brought me my car to my meeting location it looked amazing. I really appreciate the personalized customer service I received. MORE dealerships should embrace your customer appreciation.
Katy
Apr 4, 2014
I felt so terrible because I couldn't get to Wichita until later in the evening. Even though, it was very late at night, the guys at Davis-Moore were willing to work with me and didn't make me feel stressed or rushed at all. The whole experience was great, and I feel very happy with my purchase.
scblack
Apr 1, 2014
My husband is handicapped and did not want to get out of our truck to look at all the different trucks we might be interested in. Danny went above and beyond by just showing us exactly what we wanted without my husbandr having to get out. He was excellent in answering all of our questions. He was also a very enjoyable, personable person to work with! On a scale of 1 to 10, I would rate him a 20! We also worked with Jonathan and he also went above and beyond on working with us for the options we wanted added and pricing. He gave us some great deals! I would also rate him a 20. He was very personable and enjoyable to work with too!
Lavonda
Mar 28, 2014
Kimberly helped me with my truck. She scheduled the repair of my turn signal and the undercoating for the same day. She arranged for me to have transporation to my house and back to the delivership. It was a good to have everything completed in one day.
Martin
Mar 27, 2014
I had an early appointment. They were ready for me. I was in and out in very little time...home in less than one hour. This was the first service for my new Camaro and I greatly appreciate the free oil change. The people in Service were very friendly and professional. Great experience.
Merrylin
Mar 27, 2014
The salesman that sold our car to us was a very out going & I would recommend him to anyone I know.
Nancy
Mar 26, 2014
It was good to drive into Davis-Moore without an appointment and get the problem taken care of. With the engine light on I had to find out what was wrong and get it fixed. With the miles I drive I could not wait.Thank You,Lyle Case
Kimberly
Mar 24, 2014
Steve & Jonathan made the experience fun. They were concerned with our wants & needs & extremely helpful in guiding us with our purchase
mon7348
Mar 23, 2014
Davis Moore has excellent customer service that treats you like family not a dollar sign. My husband and I were impresed as we visited this dealership while test driving from a different car lot at no time did we feel pressured to come back. All of our sales guys were exceptionally knowledgeable and friendly. We had a complete Wow experience and we found our home for future purchases with our new Davis Moore family. I can continue with words but this is by far the best group of dealers I have ever visited. Thanks for your patience and staying over your work hours to accommodate my schedule for my new car purchase. Special thanks to Danny, Sora, and Jonathan.
Christian
Mar 21, 2014
Everything went great at the dealership. I'm so excited to own my new Chevrolet Volt. Can't wait to put many miles on it
Mike
Mar 21, 2014
I was in for oil, lube and tire rotation, check in was fast and friendly. car was ready in to go within an hour, waiting area was great
Richard
Mar 20, 2014
Great service, great people. We brought in our Equinox for the first oil change, when we bought in September we were told to come back in anytime and they would get us a full tank of gas, when I told them we would like the gas, they didn't hesitate, it had been 6 months. Great people.,, thanks.
kdufva
Mar 19, 2014
Danny and Sora were such a pleasure to work with and treated us like we were old friends. I would definitely recommend the dealership to anyone who is interested in buying a vehicle. They made us feel very comfortable with our deal and explained everything to our understanding. Usually buying a vehicle is such a headache and hassel and they made it a real pleasure. Thanks guys!
Walter
Mar 15, 2014
Very clean operation. Takes good care of the customers while they wait, also provide a ride home if the car is left for a long visit.
kimrosenmecom
Mar 14, 2014
We purchased a 2015 Suburban last weekend. We cannot begin to tell you how awesome we were treated . The service we received was far greater than a 10. These guys rock !!! Thank you Davis-Moore !! You have our business forever. The Suburban is fabulous too !!
Terry
Mar 5, 2014
Kimberly is my service writer and does a very good job for me meets all my needs on service for my truck
bef2128
Mar 5, 2014
To whom it may concern:Let it be known that the Service (invoice 649401) provided by Tiffany was exceptional! We had a 2013 Chevy Impala with a Power Steering leak. Tiffany coordinated the pick up of the vehicle at our Facilities Garage, gave feedback throughout the process (keeping us up-to-date) and we received our vehicle back in time for its delivery from our Site here in Wichita to another Site in Texas (one full day ahead of schedule). Therefore, Thank you Tiffany for a "Job Well Done". You Exemplify the "Team Work" attitude and we really appriceate working with you!!!EdService Contractor AdministratorThe Boeing Company
Jimmy
Mar 2, 2014
Ther was a time when you picked up your auto the service Dep. had washed & cleaned your car to get more repeat customers, NOT ANY MORE ....??????
Marlon
Mar 2, 2014
Walked in for an oil change. Discovered a recall on a part. Very professional staff. Always very pleased with the service.
Kenneth
Mar 1, 2014
The service department here is Awesome! I love their smiling faces and caring attitude. I always tell people to bring their vehicles here!
Steve
Mar 1, 2014
kimberly gorton did a great job of taking care of me and keeping me informed on the progress of my suburban, Wendell in the shop did a great job reparing my vehicle, its not a easy task to seal oil leaks from the pan gasket to the rear main seal, great job Wendel, glad you are part of the service team!!!!
chelily
Mar 1, 2014
We saw the car we like in today's newspaper, and call Danny.He get the car ready for us to test drive in a short note. Danny and Jonathan both are friendly and easy to work with. We will highly recommend to our friends. thanks guys.
Patsy
Feb 28, 2014
I got in right away. One tire pressure showed low, so they topped all 4 tires off. I was out in no time at all.
Virginia
Feb 28, 2014
I commend Grant for working a difficult problem through to a successful conclusion and in the process kept a loyal customer happy.
Stephen
Feb 28, 2014
Service Advisor Kimberly Gorton and mechanic Wendell did an excellent job of getting me in to do the 100,000 mile service on my Chevy 2500 HD Diesel 4X4! Wendell is always meticulous whenever he does any type of service on my truck! Great job Wendell and Kimberly! Your excellent service is why I have done business with Davis-Moore for over 15 years and will continue to do so in the future. PS-Your dealership also gave me a great price on the 4 tires I bought for my truck this week.
James
Feb 28, 2014
It was very easy to get the appt time and a time that worked for us.Nice waiting area The service manager talked to us to let us be aware how the service was progressing.
Ranken
Feb 21, 2014
Kimberly Gorton is an outstanding Service Advisor! She listens attentively, is always friendly, is eager to help solve problems, smiles a lot, and is very patient. Although Conner Ward doesn't have a great deal of contact with Customers, he is easy to approach and always takes time to listen and discuss issues. All the staff are friendly and sincere in their efforts to assist Customers. The entire facility is always clean, well maintained, and comfortable. The two Customer waiting areas are open & airy, have ample plush seating, have flat screen TVs, free coffee & water, snack machines, Wi-Fi, an internet computer, and spotless restrooms.
aralc
Feb 17, 2014
This is the second pre-owned vehicle we have purchased. Both times we found what we wanted and were treated so very well. Excellent service.
cscotty58
Feb 12, 2014
I had seen a particular Silverado 1500 on the internet that interested me very much. We drove over to Wichita on a Saturday evening when the weather was rather cold and snowing. We drove into the dealership and drove down through all of the pickups that were on the lot. I found the one that interested me so I got out and looked at it. It was perfect. We continued driving around the lot just looking (not really looking to buy) when we noticed Debbie Kretzschmar walking up to our vehicle in this foul weather. (How dedicated!) She introduced herself and asked if there was anything she could do to help. I said no and that we were just driving around looking. She said ok and advised that if there was anything she could do to help to let her know. We drove out and through the lot again and looked at that same Silverado 1500 again. (It was still perfect!) So, we went up to the showroom and walked in and asked for Debbie. We sat down with Debbie and told her we were interested in this particular Silverado. She got the keys and went out and brought it up for us to look at. Debbie did an excellent job of describing the vehicle and showing us quite a few of the fantastic options that were on this Silverado. After some trade in and pricing negotiations we were the proud new owners of a 2014 Chevrolet Silverado 1500. It is perfect. I have not owned a new pickup since 1979. (By the way; I have never owned anything but GM brands.) Talk about being tickled to death! I was then introduced to Faron Cassity to take care of all of the paperwork. Talk about a friendly, professional and easy to talk to business person. He was. He knows his business very well too. The time spent in his office was very minimal and it was a done deal. I came back on the following Monday to pick up my new Silverado and it had been detailed perfectly. I finalized the remaining paperwork with Faron and Debbie spent a good hour or more showing me about the new features on this pickup. Overall it was a wonderful experience with everyone in the dealership. My past experiences with purchasing a used pickup and also in the service department have all been very good. Thank you.
djmiller56
Feb 4, 2014
I needed to buy a vehicle for my work. We came in at the end of the year, looking for end of the year closeout pricing. The sales person, Barbara Jackson, was very helpful in finding the right vehicle, and answering all of our questions. When we came back to purchase the vehicle, Barbara and Shawn Lewis worked with us to get a great price. Then, Barbara went out of her way to complete all of the paperwork, between our other commitments so that we could take possession of the car that day. This was truly the best car buying experience I've ever had.
TheNorti1
Jan 28, 2014
There are so many stigmas attached to purchasing a car. Some are perceived while others are real! My wife and I had a truly remarkable buying experience today, at Davis Moore Chevrolet in Wichita, KS. The first thing I noticed was how clean the facilities (to include the restroom) were. We were promptly greeted by our sales professional, Luke Zimmerman. My wife and I having been in sales for 30+ years prior to retirement do not use the word, "professional" often. It must be earned! We had our sights on a low-mileage Buick Enclave that I saw on the dealer website. Pricing was handled quickly and efficiently, and after a short wait in the lounge we were welcomed by Brent Cronister our F&I rep. Brent was very efficient, comfortably conversant, and had us ready to go in reasonable time. All of our financing and warranty options were explained to us and we made our selections. When the paperwork was completed, Brent gave us back to Luke who spent some time syncing our phones to the Bluetooth feature, getting OnStar connected, and explaining other features of the car to us. Long story short, we had a very enjoyable experience today, courtesy of the nice folks at Davis Moore Chevrolet. I will heartily recommend this dealership to anyone I know is looking to purchase a vehicle!
perdy
Jan 19, 2014
We were treated nice by every employee we came in contact with when making our decision on purchasing a new vehicle. For our family it is a big decision because we keep our vehicles for over ten years. Barbara, our salesperson, went above and beyond. We would recommend Davis Moore to all our friends and family.
J & C Wilhelm
Jan 18, 2014
We bought a 2014 Silverado from Christian Haigh on Dec. 28th. He was very polite, courteous and knowledgeable . We would recommend him to everyone. Thanks J & C Wilhelm
skck2014Koeh
Jan 18, 2014
We especially enjoyed working with Debbie, she really went above and beyond and provided everything we expected. She really did great job. Regarding price, I'd probably never say 'great' because is a lot of money plus I think a person probably always wonders 'Could I have done better'? My lowest, only 'OK' rating, was Quality of Work - I purchased and paid for this truck late Monday eveing; . I picked up the following day. Additionally I was buying a vehicle before it had been checked out or actually added to the lot; it was still in back. I would expect that most of the inventory would probably have had engine compartment detailed. I was really surprised that while the obvious and outside was clean, there was nothing under the hood. Also floor mats were removed and loose in bed of truck. Right or wrong I got the impression 'it was sold', money had changed hands, and thus was minimal effort to make it presentable after the fact. .
mc2032
Jan 9, 2014
Stopped in to test drive, ended up buying a new truck. Stephen met me at the door with a sincere hello. After a few moments asking about my visit, we test drove a new truck. The sales pitch was low key, the paper work not too bad, overall not a bad experience. Stephan is new to sales and doing a good job, Jonathan gets the assist. I will recommend Stephan and Jonathan at Davis-Moore.
MAB2NJT
Jan 8, 2014
Being a "senior citizen" I was amazed at the knowledge, courtesy and interest displayed by the very young salesman. It was a complete joy working with him and I will be recommending him to all my friends, young and old. Thank you, Stephen, for all your help and kindness! God Bless!!
mistymustang
Jan 6, 2014
Christian was very helpful and friendly. He communicated very clearly and resolved any of my questions coordinating them well in a timely manner for the lovely Mustang. Faron was very clear and quite helpful with the loan servicing. He also was quite friendly and sociable as well.
Melissa1955
Jan 6, 2014
Barbara was helpful, informative, and not at all pushy in helping us find the right car. Went to 4 lots and found our car. It was in the right price range and had more options than we expected. We are very happy with the car and Barb! Great Job:)
KevinKeen
Dec 21, 2013
Overall a very good experience. I came wanting to see what kind of a deal I could get with trading in my 2004 Colorado for a new Silverodo. I decided to just do it. The truck preparation was a little slow. It took five hours total. 1.5 hrs for me to pick out the truck. Barb did a great job showing me the options and all the new features on the truck. It took about 1.5 hrs to work out the price and for me to go get a check. It took me about .5 hrs to clean out my Colorado. There was about 1.5 hrs of just waiting around.
mmargheim
Dec 16, 2013
Everyone at Davis Moore was great. The first time we went to look at a car we worked with Josh who then referred us to Christian. I took a week or so to think about the car I wanted. When I went back the second time we saw Christian who showed us the 2 cars I was looking at. I got to test drive both of them and he answered any questions I had about the vehicles. We went along the process to buy the vehicle that I chose and it was so easy. Christian and the finance department worked with me and helping me get the payments to where I was comfortable with. I had a few hiccups with my personal financing and trading in my car with my previous loan. They did everything they could to help me out, and I was able to get the car I wanted. Its a perfect fit! I love how they were not pushy like some dealerships are that they try to talk you into buying a car or over charge you with extras so you end up paying way more than you want to spend. I will definitely recommend this dealership to anyone I know looking for a car!
Laynaboo
Dec 15, 2013
My salesman , Dan Heffington was the coolest most down to earth guy to work with. He was real from the start and confident about getting us a good deal which he did do. Everything I asked for Dan made sure it happened. Everything was spot on. The finance guy Arturo, was also great to work with as well. He made sure we got what we needed and didn't push stuff on us that we didn't want and helped us get the things we did. It changed my mind about Davis Moore and I look forward to the service department servicing my new Malibu for years to come. Thank you all so much!!!
dcash32
Dec 12, 2013
There were several issues when I picked the vehicle up but after talking to the Service Manager Conner Ward all issues were resolved. Mister Ward is very professional and a definite asset to the company.
Liljake
Dec 12, 2013
We looked for over 3 months to find the exact car we wanted and found it here at Davis-Moore. Debbie was very informative and easy to work with. Very good service and would recommend to anyone.
Letisantos6
Dec 11, 2013
Such a great experience.. Very respectful and concerned for our needs!! The whole staff is awesome.. From Sales to Management and Finance.. Will refer friends and family.
JessicaCole
Dec 7, 2013
Barbara was very helpful selling me my new Equinox. She continues to follow up with and is always available for any questions I may have. My overall experience was very good and I would most definitely recommend her.
maxwell2707
Dec 6, 2013
Very good sale person helpfull and friendley. very noticable about the chevy we bought a good experience over all and would send other people we now to her.
dtdunn
Dec 5, 2013
Mr. Haigh was very helpful and considerate of my needs and inquiries. Haigh made sure that the vehicle was just as I expected before driving off the lot. Haigh and his Sales Manager gave me an excellent deal and were very easy to work with. The price of the vehicle was well below fair market value and the sales team was friendly. This is a dealership and Salesman that I would gladly do business with again in the future.
slimmboss15
Dec 5, 2013
Aaron was knowledgeable, helpful, friendly, encouraging, and not overbearing when it came to the sale. He is what all car salesmen should strive to become and will be referred to anyone that I know who is looking to purchase a new vehicle.
sr_baker78
Dec 3, 2013
I was shopping for a new car and Barbara was very helpful and found me exactly the car that fit my needs. I have had bad experience in the past buying a car at a different dealership, but my experience with Barbara was a very enjoyable, hassle free experience. Barbara is very friendly and knows all about the products she sells. From now on I will only use Barbara for all my car buying needs in the future.
christakirk
Dec 3, 2013
We have always dealt with L P for our business vehicle needs. This is the first time we have dealt with him for our personal car needs. Dealing with him was an exceptional experience. He was very knowledgeable of the vehicle we bought. We felt no pressure which was an added plus and let us make our decision on our own. He is extremely courteous and we appreciate knowing he puts the customer first which can only be a "plus" for Davis-Moore as we will come back in the future for our vehicle purchases and will recommend L P. Well done L P. We appreciate you.
a_dawnstull
Dec 2, 2013
Barbara was excellent in finding the best vehicle for my needs and helped get me the best rate possible. She listened to what I had to say and I felt no pressure. Her positive and friendly attitude was refreshing. Overall it was a great experience and Davis Moore found a life long customer.
GTStallard
Dec 1, 2013
We always have a great experience here and recommend Steve to everyone we know looking to buy a car. We have bought cars/trucks/vans from Steve for 20yrs now. Farron was fantastic and didn't waste our time. We told him what our limit was and we were never pressured to push beyond that. After an AWFUL experience at another local dealership we'll NEVER stray again! Davis Moore is the best!
LewisFamily
Dec 1, 2013
We had a great experience! Dan was warm, friendly and helpful throughout the entire process with none of the pushy sales tactics we received at other dealerships. We were slow to make up our minds and shopped around Wichita, but happily ended up back at Davis-Moore Chevy and got a great deal on our new Equinox from a great group of people! Brent was fun to work with as we signed our paperwork, and Shawn was pleasant and helpful. Thanks, guys!
cherri1
Dec 1, 2013
I've never had such a great car-buying experience! We bought a new Malibu and Debbie was such a help. she didn't pressure us and made the whole process easy. I will definately send friends!
mriley4
Dec 1, 2013
My thanks to Dan for the warm and friendly service throughout the sales process. I appreciated his willingness to assist me, answer my questions, and complete the process without pressure or hassle.Though the time delay was an issue, the overall experience was very comfortable.Marc Riley
kjcrhopkins
Nov 30, 2013
Cole was very professional and easy to work with. He was also very informative and knowledge in regards to the cars features.I am going to recommend Cole to all of my friends.
tdexter5
Nov 27, 2013
Everyone we worked with at Davis Moore was very friendly, knowledgeable and helpful from sales thru financing. We told them what we wanted and they worked with us to make it happen. Great people to work with and very beautiful well maintained showroom. This is the fourth new vehicle we have purchased from Davis Moore and we will continue to buy from them in the future. I love my new Tahoe!
AMBERandNOLINE
Nov 26, 2013
Hi I am a single mom with 3 kids and when my Dad and Step-mom could not stop talking about their experience with their car dealer, then I found out my sister and grandmother both went to her, I knew I had to find out if she could assist in trading in my truck for a vehicle for myself and a car for my newly driving teenager daughter. Barb first showed us new vehicles, but after discussing our situation, she was able to show us some extremely nice used vehicles that would better fit our needs. I am happily driving a Chevy Equinox LT and we were able to find a Pontiac G5 for my daughter. Barb was very knowledgeable about every vehicle she showed us and was able to shows us new gaggits on each of them and was just personable and answered our questions, no matter how silly they seemed. Having my daughter go through this process with me was a great experience for both of us. I have had some bad experiences buying vehicles in the past and I can honestly say that I will never use another salesperson as long as she is still working! She communicates via texting, E-mails, phone, you name it and even on her days off, she was still willing to assist me when I had a mixup with my daughter's title. She made us feel like we were the only customers she had, focused her attention on us, asked appropriate questions, and if she did not know the answer, she knew the person to go to. Very professional, kind, and curteous...beyond anything I have ever experiences purchasing a vehicle. I want to give a shout out to the financing department staff as well...you worked your magic and we thank you very much!!!!
Doone5013
Nov 25, 2013
I was looking for a specific vehicle. Told Steve what I was wanting and the price range I was comfortable with. He took his time to call me on every vehicle that fit my description until he found me just the right one. I know it wasn't easy for him, but he never lost his patience. I will definitely call him when I am ready to buy for my son. Thank you so very much Steve, you're hard work is appreciated
AndrewsNK
Nov 25, 2013
I am a 17-year-old girl who knows nothing about cars, financing, maintenance packages, etc. My mom and I were recommended to talk with Barbara and see if she could find me something dependable to drive. I got to drive several different cars, but there was one in particular that I really liked and Barb helped convince my mom that that was 'the one'. My mom traded in her truck and got an Equinox for her and my brothers and I got a Pontiac G5. Barb was very funny, helpful and even made my mom laugh, which is hard to do when you are talking about money! I know who i can go to if/when I ever want to upgrade, but for now...I AM LOVING MY CAR!!!! Thanx Barb!!!
john1964
Nov 23, 2013
I contacted Davis Moore looking for a new HD truck, and they were able to locate a truck for me after several other dealerships in Kansas either were unable to work a deal or were more inclined to load up their vehicles with worthless aftermarkets. Shawn and Barbara were extremely professional, proficient, and very upfront about every aspect of our deal. This is without a doubt the BEST vehicle buying experience we have ever had. By all means people, use this dealership and these folks, as they were very sincere and honest to deal with.
chevy1000
Nov 21, 2013
We notified Steve on the vehicle that we were looking for. He called us as soon as he found it and made sure the process of buying it was fast and easy. This is not the first vehicle we have bought from Steve and will not be the last. Thanks Steve.
sr3573
Nov 20, 2013
My first car buying experience was a good one. Debbie was awesome and helpful. she did everything to accommodate me and my needs. she sold me the car i wanted.
Trevor McDonald
Nov 20, 2013
I've been using Connor for several years and recently Kimberly has been helping. I'm very satisfied with the service. I like the professional atmosphere with the personal touch. Thanks
C. & B. Grant
Nov 16, 2013
Awesome experience - This is our 6th car purchase from Davis Moore and was by far the fastest purchasing experience ever. We were in/out in less than 1 1/2 hours. We visited competitor right across the street prior to this visit and heard those customers complaining they had been at the competitors business for several hours waiting for their deals to close. Our salesman Stephen Linarez did a wonderful job in making sure our needs were met. The finance manager Aturo D. also closed the deal in just a few minutes Great Job Davis Moore keep up the good work. C & B Grant
Gr8Pool
Nov 14, 2013
On 11-12-13 I visited Davis-Moore and spoke with Joshua Johnson. He is a very friendly and outgoing sales representative. I found a vehicle that I liked and I also had a trade in. The first offer that I was given (not by Josh) was ridiculous and insulted my intelligence. It's crazy how the sales management staff does this to people and it's a wonder that some people don't get upset and leave. I ended up giving counter proposal that they accepted. Now why wasn't that the original offer given to me? Is this a sales tactic to see if the customer is naive or gullible? While I don't approve of the forceful methods of the sales management team, I highly commend Josh for the help that he gave to me and the enthusiasm that he showed. Arturo was very good at explaining the financing and the options available and made me feel at ease.Ultimately, my overall experience was just OK due to the lack of respect the sales management team showed me initially. Josh did everything right it was his superiors that could use some people skills and getting to know the customer prior to making obscene offers. If I do recommend this dealership to anyone it will be with a warning to not overreact to the sales management team. Yes, they made the sale to me, but it wasn't in a manner conducive to getting the customer to return. If I could have marked "Maybe" for recommending this dealership I would have.
Mkas
Nov 14, 2013
Bought a new Tahoe from Hatton 1yr ago, a week later we felt it was a mistake. Your personnel involved with our recent purchase certainly confirmed that. Everyone went above and beyond.
wizerofoz
Nov 12, 2013
one of the better car buying experiences ive had in a while. glad to see a dealership treat people right. steve and john did an excellent job
kur1
Nov 12, 2013
Very good service, will recommend! Thank you for such great a experience. My sales woman was very informative and knowledgeable. She got me exactly what I needed for my truck!!
mrlarmo
Nov 10, 2013
I found the car buying experience stress free at Davis-Moore Chevrolet. Barbara Jackson was friendly and welcoming and did not use any strong arm or high pressure sales techniques. She was thorough and took me efficiently through the process. Faron Cassity were especially helpful, courteous while explaining and setting up financing. In fact, everyone I worked with at Davis-Moore, while buying my Cruze, were all top-notch. I would not hesitate to send anyone I knew who was looking to buy a car to Davis-Moore,and I would highly recommend that they get in touch with Barbara and Faron.
Mothergoose2303
Nov 9, 2013
One of the first decent vehicles we ever purchased was from Davis-Moore. The experience then was great. When we bought our latest vehicle from Davis Moore the experience hadn't changed it is stll great. Christian was low key, no high pressure tactics, he was able to get at least two other people to help answer all of our questions BEFORE WE SIGNED ANYTHING - - - very important to us. After we went to the finance department; Arturo also explained all of our questions regarding the price of the vehicle we purchased and how our trade-ins were applied. We left to get the trade in vehicles and when we returned Arturo had new finance paperwork available with lower interest rate for us!!!! Awesome place to buy a vehicle. The price of the new vehicles is very competitve. We purchased a used Toyota from them, I thought the price was high, but I haven't purchased a vehicle for about 10 years ... guess everything costs more these days :-). I would recommend Davis Moore to anyone for a great car buying experience.
Chris.daye
Nov 8, 2013
Barbara did a great job of helping me findan accommodating vehicle. She was veryknowledgeable, friendly, and cheerful. I did not feel any pressure at all to make a decision or purchase a vehicle. I would strongly recommend Barbara to my friends and family that may be in the market for a vehicle.
sherry
Oct 28, 2013
I didn't know where to take my truck here in town. I called and got ahold of this really nice girl named Kimberly. My truck needed work that was under warranty. Kim looked it up for me and set me up an appointment. it didn't have to wait very long to get my truck in. They had my truck back to me when they promised. I was very happy with the treatment I received and Kimberly was very friendly and very helpful. Thank you.
nbonham
Oct 27, 2013
Very helpful, I was called to see if there was anything more that could be done multiple times but never when I told them I was at work.
dart1
Oct 18, 2013
I was very satisfied as usual. I was given a ride home , then was called when the work was completed. They asked if I needed a ride back to the dealership to retrieve my car, I initially declined but called back later and ask if the ride was still available due to it had started snowing and I didn't want to dirty a car getting out in the weather conditions at the time. Rachel Kunselman said sure and the driver, Carl, was knocking on my door in less than 10 minutes. now that's great service.One of my squawks was a slow leak in a front tire. When Rachel called back with status, she said they had replaced a valve stem at no charge. and the labor was no charge as part of my new tire purchase two years ago from Davis-Moore.I couldn't be happier. Thank you Davis-Moore.
princealbert1979
Oct 18, 2013
She was kind helpful She did everything she could to get us on the road in our new car. She did not push like most car salesman when I buy another new car I will ask for her
GKIrick78906
Oct 18, 2013
My experience was very positive and what I expected from a top-end dealership. The GMC truck that I purchased was ready for delivery when promised and actually above my standard for acceptability. Barbara was always focused and eager to take care of my questions and showed a true desire to deliver us a quality product. If and when we are ready to purchase another vehicle we will consider Davis-Moore and will definitley ask for Barbara.KI
Vickers2010
Oct 17, 2013
Barbara was great.. she took care of everything! She called me after hours to make sure I was doing okay and if the car was working well.
topazcustomer
Oct 16, 2013
I cannot praise Josh enough for his ability to be very helpful, friendly and patient. I wasn't certain about the vehicle I wanted. Josh didn't pressure me and made many trips to bring up different cars for me to drive. After my purchase, I could not program the garage door opener remote. Josh came my rescue and to the house and solved the problem. I highly recommend Josh to anyone as a great salesperson who will go out of his way to make sure you are happy with your buying experience.
feihuang
Oct 15, 2013
Joshua is a very good and hard worker. He is nice and friendly. And he is very patient and introduce the information of used cars for me. I really appreciate. Finally, I buy a car with his help. I am very happy. So, I should like to commend him to you, hope he can help you choose a suitable car for you guys.
B. J. Schmitz
Oct 14, 2013
I had my Chevy truck serviced at Davis-Moore. My service advisor, Kimberly Gorton was friendly, courteous and very professional. We had an issue with my extended warranty and Kim went that extra mile to ensure I was reembursed. She is a definite assest to the the Davis-Moore service team. I look forward to doing business with her in the future and she posses a trust found only in loyal team players. She works for the customer with a friendly professional attitude.
tharshbarger
Oct 12, 2013
This was the first new car Ive purchased in over 10 years, so I was a little apprehensive in the shopping experience. But I came through the Davis Moore dealership one day while out looking with my oldest son. Barbara greeted us and began to answer my many questions about Camaros. We went out and test drove a yellow Camaro and my son loved the experience and I was impressed also. There was no pressure selling but only a friendly test drive and willingness to check on any question I had.Long story short I purchased a 2014 Camaro that had everything I wanted on it. Barbara helped me through every step of the process and paid close attention to the details I was requesting to make sure I was completely satisfied. She has also done a nice job checking in on me after the purchase to answer any questions that have come up.Thank You for making this a nice purchase experience!
Patsy Kutz
Oct 3, 2013
After my 2011 vehicle stalled for the 2nd time, I called and talked to Brian Haden. He told me to come right in. When I got there, Brian was on the phone so Scott Davis took my information. He asked if I wanted to wait until I found out how long it would take. I agreed. Before long, Brian can to the waiting area and apologized for not being available when I came in. Then he came back shortly to tell me it was a recall problem. Since it would not take long to fix, I also had the oil/filter changed and tire rotation which had a rebate offer starting that day. Meanwhile, I had a problem with the computers, so the receptionist offered me one close that was not being used that day. Very soon I was on my way with only paying for the oil/rotation. Everyone I passed was very friendly and cheerful. Thanks for a very pleasant experience.
amanda1978
Sep 23, 2013
My experience was very good! I could not have had better help selecting my auto. Christian and Brent were so helpful and made the process go so easily.
Sharon
Sep 21, 2013
Sales personnel were helpful and responsive, not pushy. Service after the sale has been excellent. I have been using this dealer for over 20 years.
pewert
Sep 20, 2013
I pulled into the dealership one afternoon in late June and parked and noticed this blonde lady (Barbara Jackson) she was very nice to me and asked if I was looking for anything special and I told her I wanted to look at a Chevy that was like my Trailblazer that had been wrecked. Barbara showed me several cars you had but I was looking for three seats and most were only two, we went inside and she pulled several up your had at different lots and off we went looking, I really liked the looks of the Chevy Traverse so that was what I decided to get.Barbara was very patient with me in making up my mind ,she gave me no pressure at all and I felt I made a great decision working with her. You have a great sales lady and she knows how to make you feel very important. Thanks to all of you and Davis Moore I have a great car and have made several friends. Your people are the best. Pat Ewert
ruthperry53
Sep 18, 2013
My experience with Davis-Moore at 8200 West Kellogg in Wichita, Kansas was wonderful. Dan Heffington was very helpful and really great with helping me pick out my new car a 2013 Chevy Cruz. He was very good when explaining all the details of my car and on the day I picked up my new car, he gave me a ride to come get it. Dan Heffington, Sales Consultant and Faron Cassity Finance Director were both very kind and really helpful when it came to buying my new Chevy Cruz! I would recommend Davis-Moore as a place to go to when shopping for a new car!
rhondashore68
Sep 16, 2013
Friendly service, not too pushy and very knowledgeable about the vehicles. After I purchased a new vehicle, they did a follow up call to see if there was anything else they could help me with.
guadalupe14
Sep 15, 2013
awesome never get this kind of service at any dealer i have came and bought an 2008 avalanche a year ago and still is perfect for a great price. and 1 year later i'm here buying a 2014 Chevrolet Silverado for a great price and happier than ever to hop in it and drive away with a great new truck. i can see my sell coming here to get another new truck because of the great service. thank you Davis Moore.
camber
Sep 14, 2013
I just a nee Honda from Steve! He worked hard for us and was absolutely wonderful! I would definitely recommend you ask for Steve when looking for your next car!
charlef
Sep 11, 2013
Barbara Jackson was great to work with, she answered all my questions. After I got home I discovered I didn't have an owners manual. I called Barbara and she ordered me a new one and mailed it to me. I also found the sales managers friendly and helpful. The only thing that was disappointing was whoever serviced the car for delivery didn't do a very good job, however overall I was happy with my experience at Davis-Moore.
broncos2001
Aug 29, 2013
Recenlty bought a used car from Steve Novacek. Great guy! Friendly! Treated us fairly! Would recommend him to everyone I know. Going to try the service department since its on the west side.
rjgoetz
Aug 28, 2013
I have bought my last 4 cars from Davis-Moore and will continue to go back. They are the best and Steve Novacek is the best salesman ever! He will do whatever it takes to get you in a car that is perfect for you! I was being very picky, but he never gave up on me and continued to look for cars that were in my price range. Go to Davis-Moore! Go to Steve Novacek!
sparky11931
Aug 23, 2013
Aaron made my buying experience very positive and beneficial. I also met Brent (Accounting), who made the paperwork very easy to understand, and answered any questions thoroughly and professionally. Both Aaron and Brent were easy to talk with, and they are definitely assets to the Davis-Moore "team."
wmilks
Aug 21, 2013
Aaron was very pleasant to work with. Being a woman I am often treated as I know nothing about cars and they are wrong about. This is my car and Aaron talked to me not just to my husband. I felt at ease dealing with him and not pressured. Everyone we had contact with while there was very nice. Probably my best experience buying a car. Barbara MilksWhen I walked into the building and met the greeter I said to myself ''this is going to be good". I purchased my first new car in 1969 (NOVA) and have owned GM cars up to today,until I purchased a Toyota in 2004 (never again bad dealer and service experience). My wife Barbara has always wanted a Corvette .We found what we were looking for on the internet and the Good experience started on the first phone call. No answer machine directly to the man. After talking about the car (he was very well informed) we decided to go have a look. The experience at this dealer ship was above board the best I have ever received at a new age car dealer. The vehicle was as described on the internet and the phone. Price was right and (Aaron) sales staff made the sale. Now she owns the car and I have to find a way to get HER to let me drive HER car.
Hassle101
Aug 18, 2013
Overall the experience was good. Christian was very helpful and was good about following through on getting me a book for my Equinox and ordering the labeling. The whole financial process took a long time. We were told that we would be done in 30 minutes and it was more like 1 1/2 hrs. It would help the experience of purchasing a car if this time could be shortened. Also, it was never mentioned as to how much the Admin fee was going to be until I asked. This should be brought up at the beginning of the conversation when purchasing a vehicle. Being upfront would be greatly appreciated.
lminard1
Aug 15, 2013
We had trouble on the road and asked that our vehicle be towed to Davis-Moore since I had experienced good relations in the past. While our old vehicle was being checked in the service area, we visited with Barbara Jackson from new car sales. It was an extremely hot day and Barbara was very polite and helpful in providing golf-cart transportation, cold water and air-conditioning for my wife and our dog during the time we hunted for a possible new vehicle. After deciding we wished to think about a new replacement Barbara was able to answer all questions and make necessary arrangements for a test drive of the vehicle I had picked out. Since my wife had returned to our house during this time, it took a few hours to make all needed arrangements and connections. We ended by buying the vehicle and taking possession that evening.All in all, a very satisfactory ending to a long, hot and tiring day.
dwpjmp
Aug 13, 2013
I was very disappointed at how I was treated during this service. Granted this was the first bad experience I have had here. When I entered the garage I was not greeted and I had to track someone down to help me, even though there was no one else there. Everyone was sitting at there desk.Then after checking in I was asked if I would wait. I said yes! I went into the lounge area and worked on my computer. Over 4 hours later I noticed my car sitting in the parking lot. I went over to see if it was completed and they said yes. I asked why I was not notified and they said I had told them I was leaving. Never did. When I got home my son said he a message on our machine was received an hour and a half earlier. I was able to get something accomplished but not nearly what I needed to at my office. I was very disappointed at the lack or courtesy and no attempts to find me, especially when I said I would be in the lounge.
lavernechapman2
Aug 10, 2013
Dan and Debbie were very friendly and courteous. They were very helpful with me finding the car I wanted. The finance team did a wonderful job of obtaining the financing terms that matched by Budget. I had a loan car from another repair shop that I needed to return and Dan offered to have Debbie follow me to return the loaner which was 50 miles away then take me back to Davis-Moore to pick up the car I had purchased. They went far and above what I thought a Dealership would do. I will highly recommend Dan and Debbie to anyone who wants to buy a car and get treated as nice as I did.Laverne Chapman
awells1
Aug 6, 2013
Dan was extremely helpful when we were deciding on a vehicle. The service we received was very personal and genuine. The dealership gave my husband and I the time and space needed when browsing.
PennyPollard
Aug 5, 2013
I had a great sales experience with Davis Moore. The only reson I gave a 4 on quality was becasuse it took multiple attempts to get things fixed on my car.
bethlichty
Aug 2, 2013
This dealership was extremely courteous from the moment we walked in the door. My husband was already there and Aaron Dunn greeted me outside as I was walking up to the door. We were sitting in the kids play area waiting for the offer. They (Aaron & Scott) met us in there and sat on the kids sized chairs even to help keep our kids entertained. Scott was more than willing to work with us on a deal to get the price where we were comfortable at. During the discussion phase of the offer no one became irritated or had an attitude with us for taking our time thinking and asking questions. Outstanding professionalism from all parties involved. Best car dealership all around that we visited searching for a new vehicle to purchase. I would highly recommend this place to buy your next car.
timmars1
Jul 25, 2013
We were very happy with every part of the sale.Matt and Brent made everything go so smoothly.we recomend the dealership to anyone looking for a new car.
kjnasfoijasfokiasfjoki
Jul 25, 2013
We have been looking for a vehicle to trade down to save money and found a 2007 Chevy Tahoe at Davis-Moore on the west side of Wichita. I called and visited with Christian and within a few minutes he was sure they could help us get into the Tahoe. We live two hours away from this dealer, drove up there and left with the Tahoe. The atmosphere at this dealership was awesome. Everyone was very pleasant and professional. I will definitely be going back for future business.Thank you Christian for a pleasant experience!!CM
jeffblaine
Jul 23, 2013
Dan and Faron did a fantastic job of obtaining the financing terms that matched our budget. They worked very hard to make sure that every question or concern we had was answered or addressed. I would without a doubt recommend the team at Davis-Moore Chevrolet to all of my family and friends for their future auto purchases. Perfect experience!
apizana
Jul 20, 2013
I am giving an excellent rating for Christian because the experience was perfect! I received good answers to questions I had and got a good deal! I highly recommend people to shop at this dealership.
DMG123abc
Jul 18, 2013
I went in just to look at what they had in used trucks but ended up with a brand new 2013 Crew Cab, got a deal I couldn't pass up
krissyw13
Jul 17, 2013
Our experience with LP and Christian is very good. We had some trouble getting a statement concerning hail damage and Christian stayed will us until the appropriate department responded. Thank you
Mom_of_2
Jul 12, 2013
We were in and out quickly and everything was fixed correctly.
RJ Goetz
Jul 8, 2013
I have bought my last 3 cars from Davis-Moore Chevrolet and will continue to shop there in the future. I have always recieved excellent service, ecspecially from Steve Novacek. I would recommend him and this dealership to anyone who asks.
scottiboy68
Jun 18, 2013
overall great experience. the truck will need to re-visit the paint shop when i return from vacation, chrstian knows and will take care of it.
carolbgood1
Jun 18, 2013
Called and made an 8 o'clock appointment to have 3 things checked on my car. The person I talked to told me it would be $89.95 to get them checked. Was there at 8 am and was informed it would be $79.95 for each malfunction. This made me very angry, as I live on social security and must be very careful with my money, after all, I was told it would be $89.95 for everything. Then my car wasn't touched until 9am, my appointment was for 8am! Irritating! What is an appointment for?I had them go ahead and check my window, that quit working and James Johnson told me it was the regulator that was bad and would cost approx. $460.00 to repair. When I got home and really looked at my repair bill it said the motor was bad. It is my understanding that these are two different parts, so I'm wondering just what is wrong with my window!When I talked to James about my misinformation, I was told "it was the fault of the new person" that I got the wrong information. Then I talked to Conner and he told me the same thing.This tells me that maybe there should be more indepth training for "new" people! I am the one who had to pay the price for the mistake and I'm still not sure what's wrong with my window and have no idea what's wrong with the seat heaters nor the compass in the mirror!I can assure you, I will not return! I bought my car from Davis Moore and until I moved to Arizona, your people did all my service work and I even bought tires from you before I moved! My opinion of this dealership has changed! There is no 100% customer satisfaction in this case and it obviously doesn't make a difference!
Doug_D
Jun 1, 2013
I needed a computer upgrade for my 2010 Equinox. I scheduled the appointment and then had to reschedule for the next day and they didn't blink. I got there a little early and they were done 15 minutes earlier than projected. I needed to leave and the technician hadn't closed out the work order yet so they mailed my paperwork and it came the next day.
ratsie
May 26, 2013
The work that we needed started with the transmission. Kimberly found some other stuff that needed attention. And while it meant keeping the car for extra days, her congenial attitude made it a lot easier to deal with. Kimberly really is a fine example of customer service.. While there was an incident with our car door, again her attitude kept the scene cool.
Jerry W. Sanders
May 14, 2013
My service was completed on time and to my satisfaction. Waiting in the lounge area is always a pleasant experience; coffee, t.v., fellowship with other customers, nice atmosphere. Reasonable price. Kudos!
mdmeis
May 10, 2013
We went to Davis-Moore to pick up a vehicle we had purchased from a PA dealership that this Wichita dealership was graciously nice enough to house for us until we could get there. Upon our arrival we were treated wonderfully. Our car was cleaned up and incidentally had a broken windshield that occurred during transport. The Davis-Moore staff got us in touch with a windshield repair shop, took our Corvette to be repaired, and allowed us to wait while it was being fixed. The staff went above and beyond with their hospitality to us, all without a presumption that we were going to buy anything from them at all! While waiting on our car windshield to be fixed we decided to test drive some vehicles. We ended up purchasing a new Traverse. This purchase would not have taken place had it not been for the wonderful way we were treated by the people who were simply doing another dealership and ourselves a favor. Thank you Davis-Moore. We feel as though we made several friends and will definitely be back!
Eric1320
May 6, 2013
Always friendly to work with and takes care of all my needs. Very knowledgeable. Came in for an oil change and forgot to mention my tires needed rotated but she had already taken care of it for me.
AllisonKleiner
May 3, 2013
This is my second visit to Davis Moore. I had never been before as I am not from the area- I simply googled Chevy dealers in the area and found them close to my apartment. From the moment I called, everyone was very helpful, friendly, polite. I did not feel like I was being hassled or haggled to do more then I intended to do with my car. When I walked in I was very promptly greeted with a smile by Jacob. He reviewed everything with me and directed me to the waiting room which was very clean, comfortable. I did not have to wait long for the driver to arrive to take me back home. Again he was very polite and professional. They called and updated me on my car when it was complete and sent a driver right away to pick me up. my car was returned to me in exactly the shape I left it in. They explained in detail what was done and gave me a print out of it as well. On my next trip there I had the same experiences-friendly faces, prompt and professional service, and great quality work done to my car. I wish I was not leaving town so I could make Davis Moore my one stop shop for cars! Thanks for a great experience that is not often had when working with car dealers! :)
blsomers
Apr 30, 2013
I brought my 2011 Chevrolet 2500 HD Z-71 in for warranty work and then requested a full auto detail. Conner went above and beyond to make certain my experience was amazing. I own my own business and my truck is vital to my company. Being without it will waste an entire day of production and ultimately cost me money. Kimberly and Connor arranged for a loaner vehicle and kept me going while my vehicle was being worked on. I feel bad because I can be a difficult customer but both Kimberly and Connor were extremely pleasant and took care of every concern I had. Thank you so much.
bigdpop
Apr 30, 2013
I called in to see about getting a appointment to get a lube,oil change, tire rotation and getting a recall done on my 2012 Equinox that Chevrolet had written to me about on a oil life update on the 4 cyl. engine. It was about 8:30 AM. I visited with James Johnson. He made me an appointment for 10 AM. When I came in at 10, he said that it would take about 45 minutes to get it done. I waited in your nice waiting area watching TV. In about 45 minutes James came and told me that everything had been done, and he walked me over to get checked out. I am very impressed with James and your facilities and service and it makes me glad that I purchased my Equinox from Davis Moore. This is the 50th car that I have owned in my lifetime and 31 of them have been Chevys. I am very impressed with Davis Moore. Thanks,
Ace2013
Apr 25, 2013
Conner treats me like family. Being a single mom and limited income, he has always advised me what really needs to be taken care of immediately and what can wait. Most places never do that, they are after all the money they can get. Thank you Davis Moore for employing such caring people! Your awesome!
MatthewLesemann
Apr 7, 2013
I was looking to purchase my first new truck. When I arrived at Davis-Moore Chevrolet I was greeted by salesman Christian Haigh and sales manager Shawn Lewis. They went far beyond my expectations to make sure everything about my new truck was perfect. Big thumbs up to all the employees there.
skurth
Apr 6, 2013
This is the second time i have bought a vehicle from this dealer. We have had an awesome experience both times. The staff was very helpful and polite. We will be back again.
benmorris
Apr 6, 2013
I found this dealership by doing an online search for the vehicle I wanted. They had a better price than anyone else. I contacted their online sales department and was greeted by James. Right off the bat he was very helpful. He answered every question I could throw at him. He never pressured me to purchase the vehicle and went above and beyond to ensure I was satisfied after the sale. It was easily the easiest car buying experience I've had.
tracyrenee052470
Apr 5, 2013
Customer is always right is NOT expressed here even when PROVEN to be so!!!! Every problem/issue I stated that was wrong could not be denied but were NOT compinsated for...I dont care if its YOUR fault or not YOU MAKE IT RIGHT!!!!
Jake70708
Apr 3, 2013
I would like to commend Kimberly and Connor on there outstanding customer care. I was in contact with Kimberly throughout my service, she was very concerned to make sure all my service needs where taken care of. It was very much appreciated! I will continue to do my business with Davis Moore, they are great!
dbruce5
Mar 22, 2013
This was my first experience buying a new car and these guys made it a great one. Everyone there was very friendly and really made me feel at home. Christian and Shawn were both helpful and knowledgeable. I never once felt like I was being pressured into something I didn't want or to get a deal done. It was a great experience and would highly recommend these guys!
notinterested1
Feb 26, 2013
I would recommend or not recommend this dealership for service. I took the car in for an oil change, tire rotation and advertised 28-point inspection. To my surprise (my car has over 162K miles on it), the service department did not have any comments or recommendations for any service. I presume checking the air filter is one of the 28 points inspected. We changed the air filter on our own afterwards because it has been awhile since I had done such. Yes the air filter is a little hard to get access but knew right away that the service department didn't even bother with it because if they would, they would have seen that the air filter desperatly needed to be changed. It was so dirty we had to shop vac the compartment before putting a new filter on because there were leaves, sand and gravel in there. It makes me wonder if they checked anything at all.
Mafton1
Feb 25, 2013
We recently bought a new 2013 extended cab Chevy 4x4 truck at Davis Moore. I shopped around for options and prices and Davis Moore offered me the lowest price very quickly, without all the hassle. They treated my wife and I very well and they actually listened to us unlike some other dealers. They undersold the dealer who says "We wont be undersold"We are 100 % satified with Davis Moore and appreciate the pleasant buying experience. In fact we liked them so much we bought a 2012 Chevy Cruze from them the next week.I cannot think of one reason to go anywhere else than Davis Moore, they are the best.
TinaEnglert
Feb 17, 2013
Car buying is never something I like to do but the staff negotiated well and relatively quickly. They seemed more interested in selling a car than playing games and wasting my time as I have often experienced when buying a car.
tom1690
Feb 14, 2013
Excellent service & friendly service, called to make an appointment, was given a time. Dealership called the day before the appointment to confirm. I arrived at the appointed time, they started the on time, no waiting.
camaro2013
Feb 11, 2013
Overall best experience! Christian did a phenomenal job of selecting the vehicle. I cane in unsure of what I wanted and Christian found the vehicle that both fit my needs and wants. He asked about my budget and actually kept the vehicle under my budget! Sean and jeromie were great managers and very friendly. Jake in service handled my questions very professionally.
Michaelco88
Jan 31, 2013
Everybody was friendly and helpful when trading in the camaro for a corvette. Christian Haigh was our sales consultant and he did an excellent job helping us pick out the corvette we wanted. Everybody in the service and parts departments were also were also very helpful
stevenwbarnes
Jan 29, 2013
Christian was friendly and has a great personality. He knows his products and answered my all my questions. I was able to negotiate a price with which I was comfortable. This was a great car-buying experience. I would not hesitate to recommend him to others that were in the market for a new car.
Jerry W. Sanders
Jan 24, 2013
This is my 5th new vehicle purchase from Davis-Moore; nuff said? I enjoyed working with Cole Hopkins! I'm loving my new truck and hope to have it as many years as I had my last one
Janmcd
Jan 22, 2013
Davis Moore Chevrolet was the first dealership we visited in our new car search. Each subsequent dealership and vehicles were compared to the value and service we encountered at Davis Moore and none stood up to the levels we received here.
laura J. Winford
Jan 9, 2013
When I drove in, I was immediately met by Scott Davis. I told him who I was and he asked what I was having trouble with. He wrote down the info I gave him and then checked my mileage. He not only was nice & polite, but was interested in my concerns.After he had written up the order, he again asked if I had any other problems. He offered to obtain a ride back home or I could stay in the lobby. Again, I asked how long the work would take & decided to stay. Scott came to me in the lobby telling mejust what they had done to my Impala and telling me my vehicle would be ready in 10-15minutes and that the paperwork would soon be ready. Shortly, I saw my vehicle and went to check out. The best part was that there would be no charge today since thework was under warranty. Everything had been fixed and I had a new "free" battery!I told him that they had really "made my day"!!!
Art
Jan 5, 2013
Wife and I are currently car shopping for similar vehicle and we will not be using Davis moor. Bought my Chrysler 300c there about 4 yrs ago and the salesman was horrible and and the negotiations about price and trade value were horrible...after a couple of days of that we finally reached an agreement that was slightly better than there original offer...had previously bought a couple of cars at parks motors of Augusta and always got a good deal and left there felling like a winner...only reason I went there was I seen the car on the Internet like what I'm doing now and it was the right color and had the features I wanted so I decided to give them a try....Mistake and never again...I will always remember that experience and will never again car shop there...they may of changed since then but I'll never know cause i refuse to shop there due to that one instance....everytime i drive past there thats all i remember....Sticking with Parks....
briansupernaw
Jan 1, 2013
Had an unexpected radiator fluid leak pop up on a relatively new Cruze. We were home on the Christmas break and was able to get the car in quickly. This was helpful because it was much easier to get this done while we were all home on holiday time off. Scott Davis let us bring it in and drop it off with virtually no notice and he got it done in less than 1 day. Scott was extremely easy to work with and listened very closely to all of my concerns. Thanks a bunch!
Dwalker316
Dec 29, 2012
Brought my brand new truck in for its first oil change. It was somewhat busy an waited there for over an hour til my truck was finished. When I was leaving I was really surprised they did not wash it. This is the first dealership I've been to where they did not wash it after an oil change. Also bc I was told when I bought the vehicle that I would get two free washes.
jrwester24
Dec 14, 2012
This auto dealership has been very helpful and dependable with the maintenance on my vehicle. They have serviced my vehicle several times and always very friendly and nice. They get it done on time and in a proper manner. Conner Ward was very helpful in filing my reimbursement claim for work done on my vehicle that was covered by a recall. Thanks to his help I received this reimbursement in a timely manner. I would recommend this service department to everyone.
clarkman
Nov 19, 2012
I have found that the employees at the mercury dealership of davis-moore is more personal that this chevrolet dealership. Upon check in I was told that my wife's pickup was due for 50000 mile work. However, I told her I only had time today for oil and filter change and top off the nitrogen-filled tires. Once I told her that it seemed to take a not so friendly posture. Also, I wanted to get an estimate of 4 new michelin tires, LTX MS2. Please give me a quote on the tires and balanced and aligned. Nothing was ever said to me. A lady called on the intercom saying our pickup was completed. Again, nothing said about the service or the tire quote. On the way home I noticed a post it note about three pages down with a price of $1399.16.This makes the first time I have complained, and I do know when you get busy I'm not expecting to get all of your time. However, I felt Kimberly could have made contact with me after all I was in the waiting room the entire time. On a positive note I will say the employee that received my email about the tires responded in an appropriate amount of time. Because I didn't email about my service appt. until Sunday. He called me on my cell while I was at the dealership and I told him that Kimberly checked me in and he said he would get with her. I thanked him for making contact but again never heard anything until I stumble on the post it note. I drive over a hundred miles for davis-moore to do our auto work on 3-vehicles: 2007, 2010 mercury mountaineers and 2008 silverado. This report is not to get anyone in trouble but I think it should be brought to someone's attention. Thank You, Tom Clark
Doug_D
Nov 5, 2012
We have a 2010 Equinox and were having issues when starting the vehicle. It would start OK and then die. If we started driving it would begin to die and even when we pressed on the accelerator it still died.I took it in to Conner at Davis Moore and explained the problem. He got a loaner for us so they could have it overnight and experience the same thing we did after it sat for a number of hours. It had problems the next morning and so they called Chevrolet and there were a couple of solution options. We ended up having to leave it in the shop a couple of times, but Conner and his crew were persistent in their efforts to find a solution. I felt very cared for and all the information I provided was accepted and considered helpful.The first fix worked and the Equinox has been running well ever since.
jjfullerton
Nov 2, 2012
The Service Advisors I worked with were courteous, knowledgeable and gave valuable advice when appropriate. (There were two other advisors whose names I do no recall right now).
sgorges
Nov 1, 2012
Your service department went above and beyond. I took by truck to the service center-having starter issues. replaced starter and fixed other needs. Although truck continues to make a grinding noise (not everytime). Took truck back and was told they could not find anything. Truck still makes noise.
rramsey
Oct 29, 2012
order a jack and jack for company truck, was charged for it and it was not in truck. That crew had a flat tire and cost $500 to be repaired. had a truck with bent drive line, it was repaired and no ride and drive was done i drove it 20 miles out and had to return to shop to have the rearend repaired. Slow service and I call to find out if truck is ready to be picked up?? This is the fourth service manager that i have used, do not like changing manager's like this. I will be looking to take my company and personal vechials elsewhere.
familiarodriguez
Oct 29, 2012
All employees are polite. Some days and times are busier than others. More coupons would be a plus for service visits. Keep up the hard work.
playbyplay
Oct 28, 2012
Excellent attitudes and going the EXTRA mle to chieve customer satisfactionThe ment in the finance department went over and above to fix resolve an issue with a warranty plan!!!!!
Alan Converse
Oct 28, 2012
I have bought from this dealer before and was given a square deal. That is reason that I went back when I needed a new pickup.
ajw#1
Oct 27, 2012
I was looking for a newer vehicle with fewer miles. I know I wanted another Impala because I have one right now and is extremely pleased with its performance. My last 2 vehicles were purchased from Davis Moore; so I knew I would start the search with Davis Moore. Davis Moore has a great selection on its website luckly I found the deal of the week and the staff worked hard to help me get the car I want. To make a long story short; I bought the car and had a great experience with Davis Moore; they took the stress out of shopping for a new vehicle. I'll definitely be looking to Davis Moore first when I am car shopping again.
tmblbug
Oct 27, 2012
For the price.......I kinda expected the vehicle would be vacummed and washed. But ither than that the service guy at the front desk was great. He went over and above to help fix a scratch and get matching paint.
marcus920101
Oct 27, 2012
well i had to go in the 3 times and each time spent over 6hrs there. told each time would only be one hr. in the end they couldnt do a simple alighnment, comeing up with exscuses. they evently had to put it back to its original position, but i still had to pay. also had to pay to have the knockouts removed. well like i said paid about $300 and was worse than when i came in. in the end went to shamrock took them 30 mins and did a great job, and only cost me $65.and they said nockouts did not need to be touched, that you guys ripped me off. plus you guys couldnt bleed the brakes properly also, you done by manual way and not the vac procedure like i requested,plus charged all these extra little fees i was never told prior to service.so had to spend my weekend bleeding brakes properly like they should be. All in all i spent alot of money and wasted time, just to have work redone, and money wasted. sad thing is someone in my family always buying a new car and as you notice, now not from you all. and we are chevy people, but we live by our principals, and right is right, and wrong is wrong and you all were very wrong and just didnt seem to care.
DB1242
Oct 26, 2012
We bought a new corvette in June. We had it realigned in September. We had great service and consideration throughout our work with Davis Moore.
B. J. Schmitz
Oct 26, 2012
I've dealt with the service department for a number of years. I always get prompt, courteous and professional service. That is the main reason I keep coming back.
rosebud1
Oct 26, 2012
Service on my drivers window of my 2010 HHR purchased from Davis Moore west.I have always received good and friendly seervice from Davis Moore west.
sggriner
Oct 26, 2012
I had recently purcahsed a 2010 Jeep Unlimited Rubicon and discovered there were two recalls on the vehicle. I call your facility and scheduled an appointment. The service representative was prompt, polite, and professional. The technician, Tyler Potter, was equally profesional and polite. He contacted me in the customer lounge and described what work was complete and why. Further, he looked the vehicle over and advised me that brakes, suspension, and fluid levels were all satisfactory. It isn't often in today's society that you find real customer service as well as those who willingly go "above and beyond". I was quite pleased.
pink101
Oct 26, 2012
Let me start off by saying that I've been a Davis Moore customer for more than 15 years. I first bought a Sable, then a Darango, then a Sebring Convertible. The sales and service that I received were spectacular. I felt that I was offered straight forward information, good prices and or choices and never felt that anyone was being swarmy or condescending. A few months ago I realized that the Sebring was getting too old and costing me about as much to maintain as a new car might. My son pleaded with me to stay away from another Sebring because of it's costly repairs due to the engine being put in "sideways". Still wanting a 4 seating convertible my choices were a Camaro or a Mustang. Clearly the choice would have to be a Camaro. The following Monday I went into your Chevy dealership. At the front desk I asked to speak with a sales person and as he approached the desk the desk attendant said "Lucky You" a bit sarcastically. Over 5 hours I was shown cars, offered forgotten incentives to bring the price down, no assurance the the car that was somewhere else in another state was available, shown used cars that "might" fit my criteria, given water, sales person went back and forth with the manager (who never came to meet me) until I was supposedly given the best and final offer. Shipped off to financing I was told that my credit wasn't good enough for any of the financing options. Why this all took 5 hours I'll never know. The next day the finance guy called and lucky me they found some one that would take a chance on my credit at 11%. I asked about the cost including sales tax, which it hadn't, and was told they would talk to the manager. I called two more time until I realized a car purchased by me was not important.A month later I thought, I'm going to try Davis Moore again and ask for a different experience and help. There was a sales meeting going on and so I was transferred to the Sales Manager and was told he would take care of things. The internet sales person called me and we wrote back a few times, but I never felt that an effort was made to meet my needs. I then quit communicating all together.Two weeks later, on a Sunday, I went to Don Hattan's webpage and filled out a request. First thing the next morning a Sales person contacted me and asked just a few more questions. He let me know that he would have a few options to look at in a day or so, what would work for me as a time to meet. I met him on Wednesday, decided on the car and price within 30 minutes, found out that the car was in Oklahoma and could be here by Saturday. On Saturday I picked up the car, paid with a cashiers check and was out the door.Although I might say there are some I would do business with at Davis Moore I will let everyone know how poor my experience is with your Chevrolet dealership. BTW, I have an acquaintance that works elsewhere at Davis Moore. After my first experience they warned me that most people at Davis Moore know that Chevrolet sales are snakes and not customer oriented.
davester40
Oct 26, 2012
I brought my Hummer in to have the wiring installed for the Homelink garage door opener. I told the service adviser that the wiring was not in the Hummer from the factory and asked if they could install it along with the factory visor I purchased from the dealership. They said it should be no problem. I set up an appointment and dropped it off at the scheduled time for the install. When I came in to pick it up I found out that they had not installed the visor and didn't install the wiring. I asked them about this and they said that the wiring was not installed at the factory and they couldn't add it on. I said I knew this and that is what I had told the service adviser when I set up the appointment. They said there is nothing they could do about it and handed me a bill for $100.00. I paid the bill and headed out on my way and when I got into the Hummer I found the service tech had left dirty hand prints on my headliner and the new Homelink visor. I took it home cleaned the headliner & visor and installed the wiring myself in less than an hour. We have came back to Davis Moore and purchased another vehicle last summer but I'm still not real sure about the service department there.
kidmystery
Oct 26, 2012
I used Davis More several times for service but the last time in I had some warranty work to do and they did not fix the problem. In fact, the service manager tried to rip me off by trying to sell me a new battery which I knew I did not need. He said: "your battery is putting out 0 cranking amps". I am not an expert but even I know the with 0 amps a vehicle would not even turn over. My vehicle started fine and I had AAA come to my home and check the battery (I got it from AAA) The battery was new and it checked out just fine. I took my vehicle to another mechanic who changed the idle pulley which is all that it needed to solve the noise problem to begin with. Davis Moore said it was the alternator making the noise and charged my warranty for a new alternator which I know now was not even bad.Bottom line is, I won't go back to Davis Moore for service and probably won't buy from them again either.
Jsjenkins1
Oct 26, 2012
We have bought at least 5 cars at DM and get our service work done too.. The sales guys are nice to work with but sometimes they don't always do what they say. We don't expect honesty out of sales people in general, so no disappointments. The finance guys are mostly informative without being pushy, especially the guy who we've worked with on our last two or three purchases, he's a great guy to work with. One finance guy had me walking out the door until the salesman said a few things to him. He was really a dick. My last service visit was very favorable. I was in a hurry and asked the service guy if he could get the car out in a short time. He did and I appreciated that A LOT. That's what I call good service and is now my top reason for coming back next time. One more thing... I travel for work and am sometimes gone for extended periods. Your service guys treat my wife the same way they treat me and that's a real comfort when I'm thousands of miles away from home. My daughter found a car (that she just had to have) at a ford dealer on the west side when I was out of town. They tried to hose her and my wife with some sales BS.. Fortunately they didn't end up buying it because of the ford dealers multiple errors.. We will never buy from them and have told everyone we know that they're dishonest and idiots. They sell lots of cars, but not to me or my family. She ended up with a nice used car from DM and everyone's happy.
alicesh
Oct 26, 2012
Always friendly, and I can take a book to read while I wait. Time not too bad, either.Have been a long-time customer from way back.
David Percival
Oct 26, 2012
i brought my car in and told the service guy that i had a wheel bearing going out(at24k miles). They check it out and said the wheel bearings were fine but that the noise was that the tires were bad and you charge me $50 and sent me on my way. The next day i replaced all 4 tires but the noise was still there. i brought the car back to ya your guys drove it and said that i had a wheel bearing going out!. You replaced it and tried to send me on my way but i wanted my $50 back and was told that this dealer ship does not return $ even when its mis-taken.(I did get my $50 back after a LOT OF ARGUING)I drive 56 miles to get to this dealer ship. In that 56 miles i pass a lot of dealer ships that ill bet would not treat a costomer like this. In the last 4 years i have bought 3 new cars from ya and brought in 5 friends that also bought new cars. I'm not sure that i'll be back for more of this.
rosieb
Oct 26, 2012
I am very appreciative of being able to bring my vehicle to Davis-Moore for service and wait on it in the very nice area you all have provided. I live 65 miles away and so it is nice to call--have the appointment set up and everyone is ready and friendly when I arrive. Then the waiting area has coffee, water, and just a nice comfortable place to be. This time even more courtesy was extended as I had a flat tire on the way to my appointment, which made me about 45 minutes late. I called as soon as it happened and they assured me it was OK, come on. Then when I got the tired changed and seen how late I was running I called again and they again said--come on, it's OK. When I got there everything was just fine, nobody showed any aggravation for me being off schedule and all went well. I also want you to know the receptions was a very sweet and kind voice to hear answering the phone, then the lady who answered in service was calming and reassuring and kind as well. I thank you all for that.
Kipper
Oct 26, 2012
The reason I have given the rating I have given is because my service has always been adequate! Although, the last time I came in the girl (name?) that took care of my bill in the service department seemed way more focused on getting my money than taking the time to discuss with me all that was done. I take my car to Davis Moore Chevrolet on West Kellogg. Thanks, Kip
srw9f4
Oct 26, 2012
I had a part break on my new car and they replaced it with no problem and in an expedient manner. Very friendly staff. Enjoyed the free bottled water as well.
S1147590
Oct 26, 2012
Great experience with Conner. Work was performed well and to price quoted. Came back to dealer after visiting license dept and found tape covering the vin on dash. I asked if small screw could be used to extract. It somehow became a big deal with Connor boss getting involved. He starting saying the hole dash would have to come out to remove the tape. Luckily a tech had come up and was able to remove the tape with a small screw driver while he was talking. Conner boss demeanor tainted the service visit. After customer planning lack of parts necessitated a second trip to dealer.
hotrod7B
Oct 26, 2012
I bought my first Trailblazer with you and everything went great. I went to trade it in with only 70 thousand miles and you would only give me $5000 for it. I went to another dealer in town and they gave me $7000 and I got another Trailblazer with less miles than the one I was looking at with you. Maybe next time. Vicki
kansasokie
Oct 26, 2012
I have always been made to feel very welcome at the service department each time I come in. When I got my 2009 Impala the sales department was very helpful.
Linda McCurry
Oct 26, 2012
WE have 3 happy Davis Moore car owners in our family. We all have purchased a vehicle. We received the best service any customer could hope for.Our son Luke, is intellectually disabled and needs help in accomplishing things he tries to do himself. Although he very high functioning assistance is always helpful. Whenever Luke would schedule service on his car he always talked to Connor in the service department. He considers Connor as his friend and he trusts him. Connor has always taken the time to explain things about his car so that Luke totally understands.Connor has also called me on occasion to review what he told Luke and we decided the best action to take. This is service above and beyond as far as I am concerned. Parents of children with disabilities will forever be thankful for times like that.Connor and all of the people in the service department have done an outstanding job in servicing our vehicles.We also have bought our cars from L.P.Magyar in the sales department. L.P. has become a great friend as well as a champion car salesman. He has sold all of us great vehicles. My husband has bought several vehicles from L.P. and trusts L.P.'s advice.I have purchased 1 new vehicle (2009 HHR) that I love! The wife is happy!We love L.P. and Connor for the honest people they are and the great service we have always received. We would like to wish Davis Moore and L.P. Magyar and Connor continued success!Most sincerely, Linda, Larry and Luke McCurry
Caseymarie
Oct 26, 2012
Poor service, didn't go over everything. Pushed insurance when I'm an insurance agent. I know what and need take no got an answer.
Lcars
Oct 25, 2012
Wow.....best experience ever...My sales person Steve was the most professional person I have dealt with when buying a car. Helpful....nice.....and not pushy. I have bought many cars in my life and dealt with many dealers but I would have to say that my family and I will be Steve Novacek customers for life.
AYC2012
Oct 25, 2012
My husband and I went in looking for a small mid-sized vehicle that could accommodate our growing family we had also purchased from Davis-Moore Chevrolet before. We needed a replacement vehicle for our poor little Escort that had seen better days and was unreliable. We were looking for a SUV with at least a 3rd row and electrical windows and locks. When we headed to the dealership we already had a few cars in mind to look at and had called ahead and spoke to David who stated he would have the vehicle there for us to try because it was on another Davis-Moore lot. When we arrived we were introduced to Chris who got us in to test drive a few options they had. None really seemed to fit at first and most other things seemed out of our price range. However Chris took the time to drive us over to another Davis-Moore lot to look at some Dodge Journeys that they had that had been marked down due to recent hail damage. I believe the second one I sat down in was the one we ended up with. Sure it had a couple dents here and there but nothing that wasn't fixable. Chris asked if we wanted to test drive it back to the other lot and we said sure. By the time we got back to the lot we were sold. We had every intention of not buying anything that day but given the great mileage (23,000) the year (2011) and all the bells and whistles plus the price we decided we couldn't pass it up. Oh and they also offered to fix the damage obviously at a higher price but if not they would take money off. We decided the damage wasn't that important to us. Anyway they got us an amazing deal and at the affordable payment we needed it at. It was definitely a great experience.
GreatCar10
Oct 25, 2012
Everyone was very professional. I looked at a car on their website, called about it, went to test drive it and purchased it. The car was in great condition and I couldn't be more pleased to be driving it. I would definitely buy another car from Davis-Moore.
cschalk
Jun 3, 2012
We, me and my wife, knew what we wanted and we had agreed on a maximum amount to spend. We were not counting on finding what we wanted right away, and were willing to walk away if the deal was not right for us. We told the sales staff what we were looking for and they showed us several vehicles that were similar to what we wanted. Once we decided to deal on the one we wanted everything went well after a bit of haggling. The real bad experience came once we had made the deal and signed the papers with the sales staff. They told us we had to go deal with their finance guy to pay, even though we were writing a check and paying in full right then. After we were left waiting on him for over 30 minutes, while he was in his glass office clearly not busy with anyone else, I finally went over and knocked on his door and asked him if we could "get this show on the road", to which he replied "I've been waiting on you".He then brought us into his office and proceeded to try to convince us to finance the vehicle we were buying rather than writing a check using cash we already have. After about 15 minutes of that conversation going in circles he then began to full blown, outright argue with me that it would be "smarter" to save the cash we were about to spend and just finance. We then reminded him that we were only in his office to write him the check and told him "we are done, are we writing a check or are we leaving?" He then moved on to trying to sell his additional warranty packs burning up another 15 minutes. He finally gave us the total balance and accepted our check only after my wife rather loudly said "STOP, I'm writing the check NOW, how much does it need to be.We finally got our keys and and got to leave.I would have rated the customer service better, but the salesman would have had to buy my family dinner to make up for that finance guys poor and very unproffesional behavior.
Cathy
Mar 27, 2012
I have a good experience at Davis Moore. I am currently researching my next purchase. I will be in touch
VanAnt
Feb 24, 2012
It was kinda slow at first but got a car at a GREAT price and the offered me a good amount of money for my trade after negotiating back and forth. But they bent over backwards to get me in the car I wanted. I LOVE my new car and couldn't be happier. And even better knowing it's a certified GM through the Chevy dealership. I feel like I'm in good hands.
JohnP
Feb 22, 2012
Everything Excellent! Sales,Service,Parts, are always very profesionl and doing a very good job takeing care of the customer.
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