Crown Honda reviews

Dsoul

Nov 22, 2016

Hugo Gonzalez helped us right when we walked in the door and he was very helpful and nice. He was very knowledgeable about all the cars and really helped me find the perfect car. I love my new car and it was very refreshing to have someone be so friendly when trying to sell a car. Hugo went the extra mile and I really appreciated all of his help in setting up my new car. The GM was also very nice and efficient. Overall I had a great experience at this dealership and I'll definitely be back in the future.

Steve65

Nov 22, 2016

This is now my 4th honda in 11years at Crown Honda. Michele Dessert has been my service adviserthe whole time. She has aways treated me very well.

Honda1234

Nov 21, 2016

This is my 4th car in 9 years with Crown Honda! I can't express how wonderful it has been to work with every member of their well appointed staff. We had the pleasure of dealing with Sejad Gurdic this time around. Sejad was very informative, hospitable, understanding, always available, and made sure there was clear communication between what could be offered and our expectations. He is a true gentleman with class and intelligence. The Crown Honda Team is like family and there is no other car dealership that I would be remotely comfortable working with in the future. Keep up the steller work and Thank You for another great experience!

New Civic owner

Nov 21, 2016

Enver was a pleasure to work with. He provided us with all the information we needed and demonstrated the many features in the Civic that we purchased. I would highly recommend him and the dealership to anyone looking to buy a new Honda.Jim Elliott

Beverly Joy

Nov 21, 2016

Frank Lovett and Ralph Carter are true gentlemen and helped me get into a 2017 Honda Accord Sedan. They heard what I wanted and helped me get what I was looking for. I love the attitude of teamwork at this facility. Crown Honda, you have a great staff, everyone hear is really nice and it is genuine

Roussem

Nov 21, 2016

Friendly staff helped navigate the process easily. Product is of good quality. We were satisfied with the credit options. The overall process took about 2 hours from test drive to rolling off with the car.

Sharon Garcia

Nov 21, 2016

I made an appointment for 9:30 to have a recalled par replaces. The notice said it should only take 45 minutes to repair. So here I am a 12:43 waiting and waiting! My consolation from reception is " I don't know why that side is so busy today!" What good are appointments if they are going to keep you for 3+ hours Walking in is probably your best bet! To add insult to injury they come by and ask if I want to sell my car. Ugh!!. Not here not now not ever!!!!

R Glaesser

Nov 20, 2016

Great experience. Hugo Gonzalez was highly knowledgeable, attentive, and not aggressive. I got the vehicle I wanted at an excellent rate, and in quick speed.

Rachel B.

Nov 19, 2016

I had been searching for a car for a few weeks now and was having a lot of anxiety from pushy salesman. I went to Crown Honda still anxious but I am so happy with my experience. Paul was more than helpful! Soft spoken and comforting through the whole experience. He even took time to show me every detail of my new car and how it works. Dana in finance was also very helpful with explaining warranties and etc but was not pushy. I am so relieved and happy with my car and this entire experience.

Kumar

Nov 19, 2016

He provided an excellent customer service. He answered all my questions promptly. He is a great salesman to work with. I really appreciate him getting me a good deal on the car that I was looking for. I will definitely recommend Enver to my friends to do the business.

Ritchie

Nov 19, 2016

We recently bought a Honda pilot from Metin. From the minute we walked in he was nice and easy to work with. Went to another dealership to get comparison prices and Pinellas Park honda prices and customer service cannot be beat! Cannot say enough great things about Metin. No haggling and ridiculous back and forth. He made buying our new pilot so easy

Boswell847

Nov 18, 2016

Absolutely wonderful interaction. Will, buy a car from Frank any day. Frank was up from that all times and worked with us to close the deal.

Michelle D

Nov 17, 2016

When I came in the dealership, I was all confused and unsure of what to do. I was paired with Michael Tan who quickly was able to get me thinking in the right direction. They took my used car off my hands and I walked out with a '16 Civic which I am in love with. Justin in finance was also amazing. Very patient and wanted to get me the best deal he could. He even contacted me a few days after purchasing the car to let me know he got an even lower APR that I originally walked out with. Michael was very thorough. The orientation part in the car was explained all the way, not rushed and he answered all of my questions. Thank you, guys!

Carol

Nov 17, 2016

Enver was a great car salesman. He provided excellent customer service and went above and beyond to explain all the details of my new car. He is a great asset to this Honda dealership. This is my third car purchase at this dealership and they are wonderful! I will definitely recommend my family and friends to this Honda dealer and especially for everyone to ask for Enver. Thank you so much Enver for your outstanding customer service,

Jwade

Nov 17, 2016

I would like to thank Karen Rosen of Crown Honda for providing my mom and I excellent service on the purchase of her new car. Karen was very helpful and I look forward to doing business with her again in the future. Thank you so much Karen Rosen.

Wolf

Nov 17, 2016

I thought I had the best car sales person in Wisconsin but Frank has changed my idea of service. He was very helpful and all the staff at Crown were very helpful. Told Frank I will be back to purchase the new Honda in two weeks!! Looking forward to having Crown and Frank as my car dealer for years to come.

rafael moronta

Nov 15, 2016

Es un excelente vendedor, fui a cambiar e aceite y me convencio a que me llevara un carro nuevo, de veras que necesitan mas vendedores como este.

Curt

Nov 15, 2016

Found a sweet 2011 CR-V with low mileage at a great price. I stopped by on a Saturday afternoon and Cary Forney took me for a test drive. I wasn't liking the trim package of the newer vehicle which I just test drove, so Cary showed me another vehicle that fit my needs better. He ran the numbers for me and gave me a price that I didn't even have to bicker with. He spent a lot of time with me making sure all my questions were answered. I left for the night to think it over and came back the next day with my wife and toy poodle. That's when I met Ralph Carter. He took all of us on another drive with this second CR-V. My wife and dog were trying to decide on the spot to buy or not, I did get a say eventually. Ralph was very helpful to answer all of my crazy questions and never pressured us. We literately spent the entire afternoon with him. He was the most patient professional I have dealt with in a long time. It was refreshing and as low pressure as it could have been. We decided to buy the CR-V. Then it was off to finance to arrange the payment. That's when I met Dana Lore. Again, as good as it gets! There was a misunderstanding in the fog of details when buying the car. I explained what I understood on my side of the misunderstanding and Dana took it from there. She went out of her way to take with all of the parties to get an understanding of the situation. She returned and set everything right, maybe even a little better than right. So wow, all good! I returned the next day to drop off the check. I handed one of the sets of keys to the CR-V to Dana and told her they didn't work. She walked them over to the service department and they popped in a new battery. So again, all good!One other thing to say. I always hear that if a car sales person lets you leave the showroom, your not going to come back 9-10 times. Well yes, if you pressure us, bully us, or what ever it is that rubs us the wrong way, we are not going to come back. Seems like if you want someone to come back you would do exactly what the folks at Crown Honda do.Looking forward to getting to know my CR-V.

Ashlee Carver

Nov 15, 2016

Awesome experience. I know that's not something you usually hear when someone talks about purchasing a vehicle from a dealership but its true. I will say the MAIN reason it was such a great car buying experience was due to my awesome sales consultant Enver. He was knowledgeable, courteous, patient and above all kind and caring. He kept me updated at all times with everything regarding my trade in and car purchase. THANKS Enver!

CaPe Clearwater

Nov 15, 2016

First service on our new HRV. Timely, efficient, friendly. Our service manager, Gerlanda Holloman, took care of us, and Crown did the first service at no cost. Very happy Honda owners, excellent service. What more can we say.

SatisfiedCustomerSince2016

Nov 14, 2016

Purchased a used Honda Fit through Crown Honda with Enver Bekric. Both he and the rest of the staff were all very easy to work with and aimed to make it an easy process.

Anonymous

Nov 13, 2016

Enver was extremely patient and helpful though this entire process. He answered every question and dedicated so much of his time to make sure I got the car I wanted. The leasing process was well explained and I am very excited to have my new car! I would recommend Enver to anyone looking to buy or lease!

Matt

Nov 12, 2016

Bought a used Honda Civic from Enver Bekric last weekend and it couldn't have been easier or more pleasurable. Enver took care of us from start to finish, and I was out of the dealership in no time enjoying my new ride. Thanks again buddy!-Matt (Ray's son)

Lydia Andrews

Nov 12, 2016

Karen was very helpful, we communicated on line before i came into the dealership, she paid attention to what my wants, needs and price range were. She helped to pick out a car based on those items, she was very professional, friendly & helpful. I want to thank her and recommend her to anyone looking for a new car.

JHancock

Nov 11, 2016

I looked in 3 states for a vehicle. I was looking for new but was open to "mostly new", slightly used. I found a car online that was listed at this dealership. I indicated I wanted it. Another person was also trying to buy it. We didn't know about each other. I had been the first person that day, to intend on buying it. The salesman I was talking to was Jonathan Plasky (I hope I'm spelling that name right). Jonathan was going to reserve the car for me, but it got sold to the other customer. Jonathan went to the sales manager about it, and the manager offered me a brand new car for a little less than the listed price. So, I got a good deal on a new Honda Accord. I couldn't be happier. Thank you guys!

Anonymous

Nov 10, 2016

I rarely, if ever, write a review especially when it concerns car shopping. However, my recent experience shopping for a Honda vehicle and dealing with Enver was great and worth mentioning to other shoppers. I highly recommend the dealership, and specifically Enver who was professional, courteous, friendly and knowledgeable. He listened, understood what I was looking for, and offered options. Overall, very pleasant experience. Thumbs up!

Debra

Nov 10, 2016

As a single woman it is unpredictable and some times intimidating when purchasing a new car.Enver was accommodating, knowledgeable, honest and a pleasure to deal with. His explanation of the Honda Civic was invaluable to me and will bring me back to Crown Honda next time I purchase a car.

Jonathan

Nov 10, 2016

Having just moved here I needed to find a Honda service center. I woke up this morning and made a call to crown. I asked if I could come in for an oil change. I was told I could but it might take a while. I met G when I got there and the rest is history A great service thanks to G and Carlos This dealership under promises and over delivers. They are kind, thoughtful of your time and super efficient. I cant thank you enough for your consideration

Yota12

Nov 10, 2016

My wife and I live an hour and half away from the dealership. Everything was done by phone before we drove down. This dealership and a pleasure to do business with. Enver was outstanding. Hit him up to buy your next car.

Kathleen

Nov 8, 2016

I recently replaced a honda in August. I went to Michael Tan who was recommended by a friend. Michael ensured I got what I wanted. He had to locate a vehicke that had the amenities I needed. He found what I wanted quickly added the luggage rack I requested then gave me a great price on the Odyssey! The whole process was handled very professionally and i was totally satisfied with both the sales and service. In fact I went back to Michael this week and bought another Honda! I recommend Michael to both family and friends. He works hard to find you the right vehicle for your need.Thank you Crown Honda and Michael,Kathleen

Dzemal Kvakic

Nov 7, 2016

Traded my old car for a new one and got an amazing deal. Sejad my sales rep was the man! Did not push me, listened to what I had to say, and spoke plain English without throwing a bunch of numbers at me in the hope of confusing me. When I told him what I wanted and how much I was looking to spend he made it happen. Best experience I ever had dealing with car dealers

Tim Miller

Nov 7, 2016

I can't say enough about the exceptional service I get from Crown Honda and my service adviser Michelle Dessert. Always fast and valued service for my car . Top notch five stars !!!

Mikey

Nov 6, 2016

I followed G to Crown. He continues to make me feel truly valued as a customer. He really cares about the work he's doing and the service that is provided. I always feel that I'm in good hands with him and that any issues will be resolved. He goes above and beyond as a service adviser. Crown is very fortunate to have brought this talent to their team.

Sunnychameleon

Nov 6, 2016

Karen in the sales dept. was excellent. I just bought a 2010 Honda Fit Sport from her last week. My wife and I looked at the Crown Honda website first, then made a visit. Karen was a pleasure to work with and there was NO PRESSURE. We were very comfortable with the price for value, and the car had the Crown Used Car certification. Also Justin Callahan in Finance worked hard to get us the best interest rate and we were very pleased with all aspects of the purchase.

donnah

Nov 5, 2016

He is always ready to provide great service. Knows the brand very well Able to solve my issue quickly and on the spot and able to work repair in on top of other service One of Honda's Best.

Kelly Balaban

Nov 5, 2016

Yesterday we went to Crown Honda and we leased a new car. Ralph Carter was the one that took care of us. He made the whole experience pleasant!

ChrisJ

Nov 5, 2016

I like to not be bothered when looking at a used car to purchase. Metin did not push us in any directions let us make our own decision.

John Nelson

Nov 4, 2016

We pretty much knew what we wanted going into the dealership. Our sales rep., Bob Appel, was quite professional, helping us understand the many new features of the Accord Hybrid that we bought. The price was very fair -- more than competitive. There was little haggling; the sales team came quickly to their best offer.We have had service performed at Crown Toyota previously on our old CRV, so we knew that the service team was efficient and reliable. The waiting area is comfortable, quiet and out of the mainstream.We would recommend Crown as a first stop on your car buying field trips.

deewoods

Nov 4, 2016

Larry Worden made buying a car a pleasant experience. He is the most trusted sales representative we have ever worked with. He left no detail to chance. He had all necessary paperwork faxed to him and helped us sort our everything. The staff polished the car until it shone. We were offered courtesy rides back and forth to the dealership so that we didn't have to make our own arrangements. He even had us leave our rented car with him and he saw to it that it was returned. This was a completely problem-free transaction with a real gentleman. We now have a beautiful blue Honda Acura sitting next to our silver Honda Civic in our garage. The next time we need to replace a car, we will return to Crown Honda and Larry Worden.

william_cjk

Nov 4, 2016

My usual service at Crown Honda. Ms. Daimara always help me whenever I am back to Crown Honda for my Honda Ridgeline service. Great service and she always make sure I am taken care and always keep me updated with the progress during the service. I would highly recommend anyone to look for Daimara whenever you need to service your vehicles.Out standing and very Professional. Please also help me to say thanks you to the technician (Joe.D) that work on my Ridgeline for taking good care of my truck. Keep up the good work.Mr ChongSt Pete.

Seth

Nov 2, 2016

Awesome, Awesome experience with my sales consultant Enver Bekric. I have probably bought over 10 cars with Crown over the past 25 years and it's employees like Enver that keep me coming back to Crown. This was the most pleasant car buying experience I've ever experienced. I had been to four other Honda dealerships and they couldn't come close to the deal I received from Crown and Enver. I HIGHLY recommend using Enver and Crown Honda.

Gina

Nov 1, 2016

Skip was my service rep and he was so helpful. The service was quick and efficient. He was pleasant and easy to talk to. I would highly recommend him!

Faith

Nov 1, 2016

I hesitate to label Ralph Carter a sales man. He was kind, knowledgeable; he absolutely guided me to let him know what my needs and tastes were. He assisted me without being aggressive. I made my choice, and Gary Burg worked really hard to make that happen. These folks really know their stuff and treat you respectfully! I am EXTREMELY pleased with my purchase and experience! Buying a car can be daunting, but not with these folks! They are accommodating to say the least. Quality service from a great bunch of folks!

Jalbertson..happy customer

Oct 31, 2016

As a new customer to Crown honda..I really luck out being assigned to Gerlanda Holloma...I went there without an appointment..but he got me in and out within the hour..i thought I had a maintenance package..but nothing came up in the computer..when i got home. I went ahead and texted Gerlanda a picture of what I thought was my plan...he said yep that a plan...he got right on and got me a credit...he is an asset to Crown honda..don't let him go..he is the best service advisor I ever experience..Judy Albertson..A very happy Honda ownet

Shashank Shalabh

Oct 31, 2016

We purchased a Honda Civic 1.5 Turbo yesterday. I had gone to a few dealers (and taken quotes over the phone) before talking to Enver. He did a great job at giving me the right price, working with me to get the right color, helping me complete the paperwork and more. I was out the door with my new car in less than 3 hours. It was a good experience shopping with Crown Honda. I would definitely recommend these people as they are warm and friendly. We also liked the Financial Services Manager, Dana Lore. She was vibrant, and friendly.I am looking forward to a hassle-free post sales experience now with Crown Honda, and Enver :)

AnneMiller

Oct 30, 2016

Everyone, especially Enver, was courteous, patient and helpful. This is my fifth Honda that I have purchased and I am glad that they keep getting better.

cnrcpa.harry

Oct 29, 2016

I needed to change my appointment to a much earlier day and the schedulers were able to get me in for needed service. Skip Kolbe did a great job as my service advisor ensuring the service was complete, accurate, and done on time. Skip is a credit to the dealership reflecting favorably upon himself and the dealership.

hawthorne.hawthorneatyahoo.com

Oct 29, 2016

After losing my beloved, Accord-I was forced to purchase a car. I received a recommendation for Ed and came pre-approved to avoid the hassle and haggling. I knew all specifics and have had only Hondas in the the family since 1991. After having the CU confirm overnighting of the check, having the car of choice transported from TPA...I'm told I have to wait or fill out the credit application to take the car. I chose the former. The total disregard for my intellect was down right ridiculous. Why would I fill out another application with the Finance Department after already committing to my CU and putting down $2000? I had a similar experience with Crown Honda in 2004 and a dear friend had an experience in 2006. Eventually, I did receive my car and I'm grateful to Gene and Ed for their help. I believe in solutions if there is a compliant. Have a clear customer term friendly checklist for the customer. Note an asterisk by the non negotiable items i.e. although we have a commitment from a federally funded institution with proven credentials-we still need you to fill out Honda's financing or allow us to hold a check for $5000. Needless to say the experience left me unable to recommend another person to go through purchasing a car from Crown if the Finance Department has to be involved. Sales, the overall feel of the dealership, time it took to select the car and Ed's attitude were fantastic.

House123

Oct 29, 2016

I love this place! Everyone is so nice!! I love my Honda dealership!! They got me in for a oil change and they we're closing within the hour and they did it anyways! Thanks again!

Lokesh

Oct 29, 2016

Enver is very knowledgeable and helpful. He made the car buying process very easy and was very kind and patient. He explained all the vehicle features and made overall experience good. Highly recommended!!!

Sunnychameleon

Oct 29, 2016

As always, Michele Dessert was able to accommodate us by getting our car in last minute with a serious issue. The entire team at Crown Honda Service Dept. is always very courteous and seem to really like working there! I have been using Service at Crown Honda for 2 years and have not been disappointed.

Jody

Oct 28, 2016

Skip (William) is awesome! He is honest, efficient and great to work with. He gets my car in and out as fast as possible with the necessary repairs. He is easy to reach and if I have to leave a message he always calls me right back. I highly recommend him as a service advisor!

Leslie Gillispie

Oct 28, 2016

Mr. Holloman told me very thing I need to about my new tire for my Honda. He explained to me that my drive would feel a Little different because of the New but after 200 more mile it would start to feel the same. And it is very important to keep up will my oil charge and tires rotation he was very professional. Thank you.

ig1576

Oct 26, 2016

Tracked local internet sales on Craigslist and AutoTrader for six months for five different models to purchase a vehicle for my daughter. Crown Honda advertises that it prices its Internet advertised vehicles in the bottom 10% of those on the market. I would concur. When I chose a vehicle, it was as described and the Carfax documents had more complete service history. I was much more confident in my purchase. Karen Rosen and Angelo Antoulinakis were excellent, and the transaction was very smooth.

Pchan123

Oct 25, 2016

This is my first time at this location and Metin was very helpful! I would highly recommend this location to anyone. Everyone is so friendly and helpful! I appreciate this type of customer service.

pete143

Oct 24, 2016

Friendly and professional employees ; upon entering service area, I was greeted and they had the initial paperwork already completed. The service person walked around the vehicle to ensure that there wasn't any prior damage. Then operated the part (wipers) to make sure that they understood my problem.

Terry A Stoermer

Oct 24, 2016

Working with Michele is a real pleasure. I scheduled the visit at my convenience, spent a minimum amount of time and provided with amenities to pass the time. Michele updated me with service status, keeping me abreast of what was happening was appreciated very much. I've worked with Michele a number of years and her customer service has always been courteous and her service recommendations timely and appropriate. Crown Honda is customer friendly!

bama1

Oct 24, 2016

I have been a customer of Crown Honda for more that 2 decades and my service representative is Michele Dessert. I have always had the best service possible from Michele, she is personable, professional, and very upfront with what my car needs and what the cost will be. She is a tremendous positive asset to Crown Honda and if there is a better service representative anywhere I'd sure like to meet him or her. In sum, Michele Dessert is an excellent service representative and I'm very pleased to write this review on her behalf because I'm in good hands always with Michele.Bill Heller

Christina Hollis

Oct 23, 2016

Enver bekric was a great help finding us a vehicle within our budget and was knowledgeable and very very helpful. He went the extra mile to show us several different vehicle options and options for payments. Thank you very much crown Honda!

Frodriguez

Oct 23, 2016

I will never go anywhere else to buy a car! I feel so blessed to be helped by the staff here. Thank you so much.

Sunshine

Oct 23, 2016

The service was fantastic . You are greeted as soon as you arrive. Everything is very efficient. It was a great experience at this dealership. My advisor handled the necessary service needed for my car and called when everything was completed.

ShanPres

Oct 20, 2016

Although it took a few hours, they received my straight-forward and to the point request very well! It wad your to be expected csr buying experience, with a personable salesman (Metin) and Finance Manager (Justin). I was sure to show a certificate from Edmunds to get the best price, plus they were great about rectifying any issues or concerns. Lastly, my car wasn't in stock but Metin personally delivered it to my home that afternoon.

Gary Leegate

Oct 18, 2016

I was greeted by Metin Cihaner in the parking lot as I drove up to Crown Honda and I began the smoothest, quickest, and most pleasant car purchase in memory. Mr. Cihaner is a gentleman, and a valuable asset to Crown Honda. I have purchased there before, and will again.

Lisa Maxson

Oct 18, 2016

I can't say enough about Jonathan Plasky as our salesperson. Our wanting to work with him and Crown Honda began over email when my husband inquired about a vehicle. He is professional yet personable. I would highly recommend asking for him if you are looking for a vehicle there.

Victor Almandoz

Oct 17, 2016

This is my second experience with Enver Bekric, and believe me, it wont be the last. He goes at lengths to make sure you are a satisfied client and he will do whatever is necessary to accomplish that goal. My latest purchase was not an easy deal and Honda was in need of an experience and knowledgeable vendor, enter Enver, and everything was solved. Thanks again my friend!

Roberta & Henry Hoffman

Oct 16, 2016

Enver Bekric was the most knowledgable, professional, and sincere car salesman we have ever encountered. Because of his willingness to get to know his customers and their needs, he immediately earned our trust. In addition, he went to great length to explain every detail of our new vehicle's equipment and functions. Enver made every effort to make our experience a positive one. We will recommend Enver to our friends and acquaintances with certainty that they will be just as pleased as we are. Unfortunately, our experience with the Finance director made this a less than satisfying experience. He required us to make an extra trip to the dealership(we don't live near the dealership) to satisfy your dealership's incentive program. The following day, when we were to finalize the paperwork and pick up our new vehicle, we waited an extraordinarily long period of time to even begin the process with the finance director. He registered no sincere regret at our protracted wait.To the dealership's credit, and thanks to Enver's effort, the manager did offer us gift card which was much appreciated.

achonda

Oct 16, 2016

Always pleased with the professional staff and courtesy of service repair staff lead by competent advisors all of them including most recent advisor Daimara Morrill.

Miguel hernandez

Oct 15, 2016

I wanna thank Crown Honda for giving me a great and enjoyable experience on purchasing my 2013 car. Everyone their was very friendly. From the time of walking in I was greeted by Enver Berkic , witch then I explained my situation, and Enver told me he would do whatever he could do to get me in a good car. After about a half hr I had to leave to get my kids, Enver told me he would keep updated. I left their feeling comfortable that it would happen. Within 3 to 4hrs Enver calls me and tells me he has the car me and sure enough he did within my price range. Thanks again to Enver Berkic for all your hard work and Crown Honda. check them out at 7671 us 19 n pinellas park, fl 33781.

Sue

Oct 15, 2016

Overall good experience in the purchase of my new Pilot. Ralph was very helpful and great to deal with.

Tonyd24

Oct 15, 2016

Went to Crown Honda for the first time to have my brakes looked at. Don't normally go back to dealer for most work but thought this brake issue might under warranty. It was not. Anyway, setting up the appointment was easy and when I arrived at my appointment time, my Service Advisor, James McLaughlin Jr. took care of my paperwork and car on time. When he came back to let me know what needed to be done, I told him I had a meeting across town to be at and needed to be out of there by 1 pm. He said he would tell the tech. At 12:55 pm my car was ready. Both James and the tech, and I can't recall his name, were very helpful, efficient, and courteous and had me in and out as promised. I would go back to the dealer for service in the future.

Misballa1322

Oct 14, 2016

They were very professional, made me feel like family. They listened to what I said about what i wanted and what I was looking for. Never once tried to get me into something different they found me the best deal, with payments that fit my budget.

touring

Oct 14, 2016

Gerlanda Holloman is my "Go-To" guy there at Crown Honda Service!! He has been the best at taking good care of me and my vehicle since the day that I bought it back in 2007. As usual, he and the crew took care of what I needed done and in fact pointed out a couple of other items that I would have missed that needed attention. The work was done right, for a fair price, done within the timeframe described... in fact a little quicker than such... and their people skills were, as always, 2nd to none!! I can't say enough about the excellent service that I receive here. If your vehicle needs work, make sure to ask for Gerlanda Holloman and he will take very good care of you!!

Gollymo

Oct 14, 2016

I went to Crown Honda looking to buy a used Honda Fit. I had an appointment with Jay Biggerstaff who warmly greeted me at the door. He picked out a new Fit for me and had me work with Frank Lovett to get the car I wanted. A used car became a new car and with Frank helping me with every question I ended up with a new 2016 Fit in bright yellow (I've named her Bumble!). The car is delicious and Frank was phenomenally helpful from beginning to end (including taking the time to tutor me on my cars many new features). I know I will have this car for ages but would certainly go back to Frank and Crown and recommend them to all my friends and family. Thanks Frank and the rest of the Crown staff that helped me with my purchase. An experience I was dreading ended up being a pleasure.

Maripol g. Mendoza

Oct 14, 2016

As always, brooks Falzone, has tendered excellent topnotch professional service which has convinced me to stay with Honda in getting my 2nd leased car. He is a great asset to yr company...or any company. Kudos to brooks! Thanks a lot!

Eiji

Oct 13, 2016

Purchased a '16 Honda Fit from Crown Honda US 19 Pinellas Park.Jonathan Plasky was very knowledgable & helped made the purchase an easy,comfortable .I would recommend everyone.Eiji

Constantin

Oct 13, 2016

We just purchased the second Honda Ridgeline from Crown Honda, Pinellas Park Florida. It was sold by the same sales consultant Sejad Gurdic. Professional, sincere, knowledgeable, Sejad made again our experience very smooth and pleasant. We'll be back for the nex Honda! Five star to the rest of the Crown Honda team including Angelo Antoulinakis from finance and Randy Stiles from the service department.

Semir Hamzic

Oct 13, 2016

I have not met a salesman like Enver Bekric. For the first time I was not pressured into making a deal the same day I walked into the dealership. He allowed me to go home and think about the offer. He informed me of incentives that were available for the car me and my wife were interested in. We just had to provide proof that we were qualified for the incentives. Enver went above and beyond to get us the exact car that we were looking for. I highly recommend you go to Crown Honda and see how Enver can help you!

Thankshonda

Oct 13, 2016

I have been so impressed with Gerlanda's customer service. He makes you feel like you are the only customer in a very busy service area and goes above and beyond what one would normally experience.

tomph5

Oct 13, 2016

Top-notch seems like a worn out complement so I rate Enver "The Best". He was not only very polite but extremely knowledgeable. He answered all questions quickly and thoroughly. He gets my vote for best salesperson in Florida! If you are helped by him at Crown Honda you will not be disappointed.

jmac

Oct 12, 2016

Michelle Dessert always goes above and beyond to solve problems with my 1995 Honda del sol. I love this car, and take pretty good care of it but sometimes I get frustrated with it also, but not Michelle, she somehow finds a solution to what the problem is? It even stumped AAA and I had to have it towed in because "IT" (the car) turned over, engine started, battery ran. I was already out running errands and then nothing. I said to AAA Please tow it in to Honda and Michelle Dessert will take care of it. Thanks Michelle

Bob C

Oct 12, 2016

Michael Tan is a great sales person.. bought 2 vehicles (Honda Accords) from him in the past 3 months... both seamless transactions.

LaShawn Wilson

Oct 11, 2016

Frank Lovett made my buying experience easy and enjoyable. There was no haggling about price and I was not at the dealership all day. The personable customer service minimize my stress level of buying a car after owning my previous Honda for the past 16 years. I would recommend Crown Honda to anyone looking for a car, new or used.

RB

Oct 11, 2016

Ralph Carter was simple and straight forward. Deal was easy to get done. All questions were asked that I thought should have been.

lou1922

Oct 11, 2016

Metin Cihaner, I just want to thank you for the excellent service you provided to me in purchasing my 2016 Honda CR-V. You were friendly, knowledgeable and very professional. I wouldn't hesitate to recommend you to all of my friends and family.

Mike123

Oct 10, 2016

I purchased a Honda CRV from Enver Beatrice at Crown Honda. I've been buying cars for 50 years and Enver was one of the best salesperson I've ever dealt with. His knowledge of the vehicles was great, he explained every feature in detail and his personality was the best. I would recommend him to anyone buying a new car. I give him 5 stars, thanks Enver.

Christian

Oct 10, 2016

Frank Lovett was amazing to work with in every step of the buying process. He offered a very competitive quote well below the ones I received from competitors for my recent purchase of a 2017 Accord Sport SE. He didn't pressure me into trying to add warranties or anything else, and his out the door price really was the out the door price. I didn't even have to haggle. From start to finish I don't even think I was in the dealership more than an hour. They detailed the car and filled it with gas, and even gave me something for my trade in even though it barely made it to the dealership. Everyone was courteous and helpful, and I left feeling great about my new purchase. Thanks again to Frank and Crown Honda for an incredible car buying experience.

Jsims17

Oct 10, 2016

Ralph Carter assisted me with my car purchase. Having come from some pretty bad experiences with dealerships and car buying, I can say this was a much better experience. Ralph was friendly and helpful and not pushy like most car salesman seem to be. Overall pleasant and comfortable experience.

Cynthia Yejerla

Oct 9, 2016

Thank you Enver Benric for helping us trade in a mistake of purchase of a car. His advice was spot on and helped me understand why Hondas are so much better in quality and the Crown Honda has our best interests at heart. Your advice was so appreciated. How you got the guys to detail our car was wonderful. I like this Honda much better! We will always come back to Crown Honda for our next purchase.

Joeandkathy

Oct 8, 2016

Ralph Carter did a great job, he was very professional and we are very happy with our new car! He made the whole experience enjoyable and stress free!

Ilina

Oct 7, 2016

Charles Dawson from Crown Honda was very helpful with leasing our new car.Great services !Great job !

Wendyscloset

Oct 5, 2016

I would definitely recommend Crown Honda. Sejad was easy to work with and played no salesman games. He gave me an excellent trade in value and an excellent price on my new Pilot. All I can say is that it was a great experience and I am very happy with my purchase!

Vinceb

Oct 3, 2016

I recently moved to Saint Pete from New Mexico. I needed a car BAD. After multiple attempts to contact crown Honda I was about to take my business elsewhere. That was until enver entered my life. This dude was absolutely the best. Not only worked with me and my father across state lines which is a sticky situation as it was even threw in the tint on my new civic. This dude is incredible and definitely manager material. If enver was in charge of the sales force he'd make sure everyone was treated as family. Not only did he get me set up in my Honda, he did it quick so when I arrived on my red eye he had everything ready for me to drive away. Kept me in the loop the whole time and never once let me down. Thank you enver. I will be referring everyone to you.

Honda fan

Oct 3, 2016

Paul Valarie assisted me in making a new car purchase. From the minute I walked in the door until I left in a new Accord, the service was amazing. I love this place and the people!!!! Although I live in Sarasota, it was worth every mile to get this kind of top notch first class service. Truly an amazing experience all the way.

Car Lady

Oct 2, 2016

I would like to recommend Paul for his professionalism and knowledge and patience while assisting me in my purchase of a new Accord. The finance associate was unbelievably efficient and knowledgeable, he spent a great deal of time getting me the best financing. The Manager stopped by and shook my hand and said "thank- you". It is so gratifying to have my patronage appreciated. I would highly recommend stopping by and experiencing this level of Customer Service. It was amazing and I know my safety and satisfaction is very important to them. That is priceless and amazing Customer Service!

cstevens

Oct 2, 2016

I would definitely recommend this dealership to my friends and family. Enver was a top notch salesman and did everything in his power to make sure my family was happy with our vehicle. We purchased a new 2016 CRV EX and it's everything we'd hope it be and more. If you are in the mark for a car, definitely give these guys a chance!

Naquaduh

Oct 2, 2016

I always get great customer service from Crown Honda. Have been going there for may years. My latest visit with James McLaughlin was no exception. James took great care of me and had me in and out in about an hour on a Saturday. Can't complain about that.

kfrost

Oct 1, 2016

The salesperson, Enver Bekric, worked patiently and hard to provide all he information we needed to make a decision on the vehicle that we purchased. He and the staff were very knowledgeable and provided a pleasant environment to shop. Again, Enver was patient and answered all of our questions and dealt efficiently with all of our concerns.

Stpatti

Oct 1, 2016

Metin was such a nice person to deal with. He did absolutely everything he could to make us feel like important people even though we we're purchasing a used vehicle.

Val

Sep 30, 2016

Really great and fast service. My service advisor was James McLaughlin. He made sure everything that can be done is done. Called me back and answer all my questions. Thanks.

LanieH

Sep 29, 2016

After having a horrible experience at another Honda dealership, Enver totally changed my opinion about the entire car buying process. He was not pushy at all which I appreciated. He was very informative and helpful with all of our questions. We were not in any hurry to purchase a new vehicle but because we truly had a great interaction with this dealership & Enver, we decided to go ahead with the purchase. He went above & beyond considering our previous experiences. I highly recommend Crown Honda and would suggest that you request Enver to be your salesman.

Wendy424

Sep 29, 2016

To our surprise, we found our 2013 Honda Pilot needed some serious help by means of transmission work. We were plagued by countless bad experiences dealing with other car dealerships and service centers in the past but we hoped for coverage under Crown's limited PowerTrain warranty and cautiously drove our car in. We rolled in with little hope, out of factory warranty, no money for major repairs and completely scared of the worst case scenario despite relatively low miles for transmission problems. From the moment we arrived, the service department was professional and jumped into action to get our car looked at. Gerlanda was very calming in a stressful situation. He kept us informed while we waited, gave us hope while scared and took great care of us even when he delivered the news of complete transmission failure. Life was hitting us hard from every angle. This dealership and service center owed us nothing but gave us everything. Gerlanda shared our situation with the service manager Joe DeLuigi and he began advocating for us. I have never been to a service center of any kind that didn't want all of my money and want it now ... Very much like rabies infected creatures, foaming out of the mouth but not here at Crown Honda. Joe DeLuigi, who we are now graciously and forever indebted to, somehow managed to get Honda to foot the bill, the ENTIRE bill ... The $5,300 bill. Completely speechless and in disbelief, I was moved to tears by the most incredible act of kindness I had ever received and from the very last place I'd ever expect to receive it. None of this would have been possible without the help and guidance of Gerlanda either. Thank you wholeheartedly to Gerlanda Holloman and Joseph DeLuigi for doing more than you'll ever know for our family and restoring our faith in car dealerships. The world needs more wonderful people like you :)

Tstokes

Sep 28, 2016

First time car buying can be a pretty nerve wracking experience. My salesman, Enver, made me feel comfortable from the beginning which eased my nerves. After deciding on a car (which was a great deal for the price) he explained to me in detail everything about the car; specs, features, the Carfax report, how car buying process works, ect. Even when I purchased and picked up my car, he came out and showed me how to program certain settings. His dedication to the sale did not go unnoticed as well as his patience. The finance manager, Gary, worked with my financing needs, giving me the best rates possible. He also explained to me in great detail of how the financing process works and was incredibly patient (even when I called back to ask about the details extended warranty that I forgot we had talked about previously). I would definitely recommend Crown Honda and Enver to anyone who wants a great car buying experience! You will not be disappointed. :)

Andy

Sep 28, 2016

I bought my second car here, a 2016 Honda Accord which I absolutely love (purchased from Michael Wolf)G. I am writing today to say that their service department has changed my mind about bringing my car to the dealers for service. I was very pleased with G in the service department. The entire experience was very professional and they kept me informed about everything throughout the process, from initial diagnosis to making repairs to calling me once repairs were complete. I wasted too many years at Tires Plus thinking that "that was just the way mechanics worked." Will come back again for sure. Many thanks.

CivicWoman13

Sep 28, 2016

Another trip in and I was in and out in a timely manner, explained in detail the repairs needed. Wasn't pressured by G at all. Love coming into a service drive and not feeling like a target to get taken to the bank due to being a female. G takes the time to explain what is needed and helps explain benefits of doing repairs and the consequences of not. :-)

cyndi

Sep 27, 2016

G is awesome, he always is knowledgeable and experienced. Had service done in a timely matter. He explained what was done and some things I need to budget for on my next visit

debi3838

Sep 27, 2016

Highly recommend Enver Bekric. He helped me by phone on Sunday. Kept in touch with my me. Then he came in today on his day off, with everything ready to go. The car I wanted, at a price I could afford. He was so polite, so thorough, and and so helpful. It was an amazing experience! Crown Honda was awesome and eveyone was so nice.

Kassie Horn

Sep 27, 2016

I came in to buy a car as a young female and buying my first car. Metin Cihaner and Jay Biggerstaff both helped me to fund a car that I liked and in my price range. I am now a 2016 Honda Civic owner! Metin and Jay were very helpful and honest with any questions I had. Definitely recommend going and talking to these guys! Everyone is very friendly and great customer service.

Shelley

Sep 27, 2016

I found my car on Tru Car with 3 dealerships. Michael Wolf called me soon after. He gave me good directions, as I wasn't familiar with the area. When I met him, he was patient answering all my questions and when I asked about the different models, he took me to each one. A good test drive and he honored the price of another dealership. Before I drove the car home, Michael made sure I knew where everything was and even showed me how to hook up the phone. It was a great experience!

Marie H

Sep 26, 2016

I had to purchase a car quickly after mine was totaled in an accident and rather than take advantage of the situation, Enver found me a great used car without a hard-sell. The service from start to finish, and the follow-up, made this a great experience. I highly recommend this dealership and this car sales professional.

cheryl nowocien

Sep 26, 2016

Wonderful experience at Crown Honda as my dealer was Robert Appel. I have been searching for a car for a month. Robert Appel was the most respectful, honest, friendliest person that I met and I made it a point to specifically go back to him and buy a car. I would recommend him to everyone I know or anyone looking.

Daniel Nita

Sep 26, 2016

They was very professional, very kind they took the time and explain to me everything I needed to know, I will recommend them to everyone I know and all my friends.

JLan

Sep 26, 2016

It's never really fun to buy a car, but this time it was pretty good. Larry and Ralph were awesome sales people. I knew what I wanted, so they lead me through the process. Travis agreed to the deal I wanted and Justin made the dreaded paperwork part almost fun; even though it was late and we were both starving. Thank you to my friend and Service Manager, Michele, for recommending that I buy a new car from Crown! I hope this one lasts as long as the one I traded in - 216,000 miles.

angeejess

Sep 26, 2016

As always, Gerlanda provided exceptional customer service. While waiting for my airbag repair, he remembered I was interested in the newly redesigned Ridgeline. He connected with a salesperson who went over the features and took me out on a test drive. This is what keeps me coming back, the quality repairs and great customer service from both Gerlanda and salesperson. They actually Listen to what I am saying and what I need.

Arpad

Sep 26, 2016

I want to share my recent car purchase experience in order to help others avoiding the same trap.This summer I decided to replace my 5 years old CR-V with a new one. Ive already heard that some dealers are adding unwanted accessory packages to the car, so when I requested a quote from one of the dealers in my area I also asked about that is there any hidden fee or additional package I should expect. The answer was pretty clear saying there is only the usual tax, tag, registration, and dealer fee, and there is no extra package installed on the car. (I still have these emails in my inbox.)The quote and the above answer was enough to bring me into the dealership. The negotiation went fine until they mentioned that there is a protection package already installed on the car. I asked them to remove, since Im satisfied with the standard equipment. They were very stiff about that they received the car from the factory as is and they cannot remove the extra accessories. They also assured me of that these accessories are useful and reasonable.Since the accessory package was always mentioned outside of the scope of the negotiation, and I trusted in the Honda name, finally I accepted the offer and drove the new car home. Even though I was happy about the car, the protection package was still bugging my mind. Few hours later I made a list of the extra accessories and I checked the price on the dealers web site. I even added the ridiculous labor ($30 for dropping the floor mats and cargo tray in the car?) to the total price. It turned out it would cost $700 if I added these accessories to a plain model instead of the $1799 theyve charged me. Its $1100 difference I couldnt associate with any value. And I just ignored the fact that some of the accessories I wouldnt install myself because they are useless. Anyway. I signed the contract, drove the car home. It is like realizing I made a mistake after I paid and left the cashier, right? Not exactly. In the case of other merchants there is an option to return the product. Even the infamous airlines give 24-hour cancellation for their non-refundable tickets. But the car dealers contract makes the cancellation impossible.They know how to manipulate the customers and how to hide the facts that could help customers making deliberate decisions. They also make sure the customer wont be able to return the car after waking up from the hypnosis. Let me summarize what happened. The email offer promised there will be no additional cost. The extra package was mandatory and introduced as reasonable add-on from the manufacturer. When I realized that I was misled it was too late, the contract doesnt respect the buyers dissatisfaction at all.It looks like a bait and switch for me. Do yourself a favor, and check the accessory prices before you head to the dealer, and dont forget to ask a detailed list of extra accessories if they come up with the what-ever-named mandatory package. Be also ready for negotiating the price or the removal of the package. Keep in mind, the extra fee can make a real difference when you compare Honda to other models. I hope you will learn from my mistake and wont let them steal your money!

Dbilajac

Sep 25, 2016

This is my second car I purchased at Crown Honda. I would highly recommend this dealership. Salesman Enver Bekric was professional and friendly. He was very helpful in finding the right car, explaining all the details and making the whole process of car buying a truly pleasant experience.

Carolfattibene

Sep 23, 2016

I have been using James as my service advisor for many years at Crown Honda. He is polite, prompt and attentive to my questions and concerns. You can't get much better than James. Always a pleasure.

moneygirl2

Sep 23, 2016

James McLaughlin helped me when I bought my car in for a recall for airbags. He was friendly and helpful.This my second car I bought from Crown.C, VanCleave

scoop

Sep 23, 2016

Michelle Dessert once again helped me get my car serviced....this time it was a recall for a software update. Michelle is always friendly, courteous, knowledgeable and always listens to my concerns regarding service problems.Thanks, Dan B

mark f

Sep 21, 2016

Friendly dealer in Mr. Paul Velardi....met all my needs and at a great price for a great car....I would recommend this dealer to all my friends looking to purchase a new vehicle at a great price

Ronald Paulk

Sep 19, 2016

Bruce in sales was extremely helpful and friendly. We previously purchased our last car at Crown with Gloria, who treated us like family, and was the reason we returned to purchase our new 2016 CRV. Gary in finance went above and beyond to make our deal come together. I truly appreciate the time and effort they put into making this a pleasant experience.

Saran

Sep 19, 2016

Crown Honda was the first showroom we walked in on Saturday morning to check accords and then compare it with some other makes. But Enver Bekric really did a great job in helping us find out our perfect vehicle which fits our budget too and we purchased it. I would recommend any new customer who goes to crown honda to asks for Enver Bekric he is awesome and will definitely help you find your right car.

RonP

Sep 19, 2016

Bruce Henley in Sales and Gary Burg in Finance went above and beyond to make our purchase come together. Bruce was extremely friendly and helpful, and Gary got us the best deal I believe we would have gotten anywhere, and even went out of his way (literally) to make it happen! This was our second car we have purchased with Crown, and will not be our last. The Crown dealership employees make you feel like a member of their family.God Bless,Ron P

Scott Stevens

Sep 16, 2016

The whole experience of dealing with your company was great. The professionalism and knowledge shown by sales consultant Metin Cihaner and financial services manager Gary Burg were awesome. They helped to take the sting out of the usual car buying experience. Kudos gentlemen and keep up the good work.

thosan

Sep 15, 2016

Daimara Morrill was great, as usual! Courteous and professional. Always explains any reasons for delays in service. Reviews overall inspection with you in terms a layman can understand. I've always been able to get an appointment in a timely manner. I have found all their staff to be helpful.

Rich

Sep 14, 2016

Mr Holloman got me in for service when another dealer was booked out for days. He was efficient, courteous and kept me in the loop. Definitely would recommend him and his dealer. The gentlemen who drove the shuttle was great as well.

VinnieD

Sep 14, 2016

I shopped for a specific Honda at dealerships in a 100 mile radius. Karen Rosen and Crown Honda beat EVERYONE's price. Easy to do business with. I will go to them for my next Honda--and refer my family and friends to them as well.

VinnieD

Sep 14, 2016

I shopped for a specific Honda at dealerships in a 100 mile radius. Karen Rosen and Crown Honda beat EVERYONE's price. Easy to do business with. I will go to them for my next Honda--and refer my family and friends to them as well.

Jackie Papandrew

Sep 13, 2016

They got the recalled airbag replacement to us as soon as possible and called us immediately to come in for the replacement. I appreciate the effort they made.

MichaelAccord

Sep 11, 2016

Michael Tan is the greatest! He is patient, caring and wants to be the best help he can be. He took his time to explain every details and will give you a good advice to protect your vehicle and it was overall a huge help! Michael Tan Pare keep up the good work and thank you for helping us land a good car. A+ 5 Stars

Terry Jones

Sep 11, 2016

Looking for a truck. Stopped in Crown Honda and worked with Hugo Gonzalez. He was very polished and professional. He made the expirence of purchasing my truck seamless. I highly recommend this dealership. Will return for my next purchase.

Jimjones

Sep 10, 2016

Just a note to voice about my experience regarding great customerservice Representative : Michael Tan,Salesman, Frank Lovett, sales Manager& Dana Lore in Finance are true assets to your Honda Dealership, Crown Honda St Petersburg, Fl 33781!I would rate all three at a 10 SincerelyJames A JonesLarry SternCustomers

RK

Sep 10, 2016

Came into showroom and was greeted immediately. We had just been to another dealer and were pretty sure we would buy their car but I needed to compare two more cars before making my decision. Crown Honda could not have been nicer. We actually left to look at another vehicle but decided on the Honda as the best fit for us. The GM, Travis, and Enver Bekric worked very hard to get us numbers we could live with, then the finance guy (Justin) out the icing on the cake. Enver was very knowledgeable about the HRV. My only complaint, was the phone call received from the dealership AFTER we left. We were barely out of the parking lot and they wanted to know about how wonderful our visit was! The annoys the xxxx out of me. Give me some time to enjoy my new car. Let me see how things work, if I have a problem, let me see how the dealership handles it. I cannot possibly give you a valid review based on one experience.

Victor Almandoz

Sep 10, 2016

This is the first time in 30 years trading and selling cars that my experience was not a painful one but a pleasant one, THANKS!

S.hartline

Sep 8, 2016

The first Honda I bought was in 1987... A Honda Civic, then an Accord, then a Civic, then a CR-V then a civic and now almost 30 years later ... I bought another C-RV. I have never been disappointed. I have been coming to Crown Honda (since moving back from Texas) for about 15 years. It was difficult to trade in my Civic, but it was time. Metin Cihaner made it easier. He made every effort to find what I wanted and still stay in my budget. Not usually an easy job.... But he did it. Thank you.

James Bond 007

Sep 7, 2016

New customers should ask for Enver Berik who is an outstanding salesperson, a really good listener who takes the time to fully understand the customers needs and expectations, a consummate professional who patiently guides the purchasing and financing process to a successful and satisfactory conclusion. He is a valuable and trustworthy asset to the Crown Honda sales team and is someone I look forward to working with again in the future. I am very happy with my newly leased and customized vehicle, and especially so since it was acquired during the same disruptive time-frame of hurricane Hermine, so congrats to the entire dealership staff for making this happen, and despite the horrible weather.

LisaC

Sep 7, 2016

I am new to the Honda family as of Sept 4, 2016... After a day of frustration at other dealerships I felt at home when walking onto Crown Honda's lot...Enver made us feel lelaxed and I was very impressed with his knowledge of the Honda Accord and CRV... He is a great addition to the Crown Honda sales team and I will recommend him to family and friends...I am a firm believer of treating people the way you want to be treated and Enver did just that, what a gentleman honest and down to earth...I would also like to thank Enver for making my CRV purchase a great one and would also like to thank Dana Loro for her services as well, another great find Honda...Number one in my book, and a returning customer in the future...Thank you Enver and Dana!!

honda

Sep 6, 2016

I had to have the passenger airbag replaced under recall and they did it in less than an hour and Daimara took great care of us.

msmeaghan

Sep 5, 2016

Being a young female at a car dealership can be intimidating, but Michael was soooo helpful and answered all of my questions! I could tell he cared about actually helping ME, not just selling a car. He's hilarious and a total joy to work with! If you're going to crown Honda, ask for Michael!

TJWillison

Sep 5, 2016

I was in the market for a new 2016 Honda CR-V. I had done a lot or research on the CR-V and figured out it was the right one for us. I sent out emails to 6 dealership and Crown Honda was the first to get back with me and Karen Rosen responded to my email and answered all my questions. When we got to the dealership the next day she had 2 different CR-Vs pulled out ready for us to look at. We ended up not liking the colors they had in stock she said that it was not hard at all she went and talked with Gene and he located the color we wanted. The next day the CR-V was in and we came in to pick it up Justin Callanhan did our paper work for the state and Honda and went over everything we need to know and how to best care for our new car. It was a great experience and I would recommend Crown to my family and friends.

Mark F.

Sep 2, 2016

Dealer Paul Velardi was very professional and personally interests in my requests. The management and financial teams were just as professional, making my buying experience a pleasure. I would definitely recommend this dealer and dealership to my friends or anyone looking for a great deal on a great vehicle.

Sandi K

Sep 2, 2016

We had a great experience while having our vehicle serviced - special thanks to Gerlanda Holloman who was excellent to work with & being an HR Manager I recognize what a great employee you have in Gerlanda.

HondaCRZ

Aug 31, 2016

G does an outstanding job. If he tells you he will call you and get everything done you can count on it. He takes great care of his customers. He is pleasant and courteous.

Joe Tirschfield

Aug 31, 2016

Yesterday I purchased a brand new 2017 Honda Accord Hybrid EX-L. My sales associate, Karen Rosen, was the best! She was extremely knowledgeable, listened to my needs and was very thorough in helping me through the purchasing process. Se made sure I was comfortable with all the operating procedures and safety features on this extremely sophisticated vehicle. This is our second experience purchasing a new vehicle from Crown Honda - I recommend them enthusiastically!

jwexler44

Aug 31, 2016

Yesterday was my first visit to the Crown Honda Service Department with my 2016 H-RV. Brooks Falzone, my service coordinator, made my first visit a wonderful experience, treated me with respect, explained to me the work that was needed, and was a the consummate professional. I was in and out of the service department within 40 minutes, a true record! I chose the right Service Department for my mechanical needs.

Jon Schlenther

Aug 31, 2016

My wife needed a new car, she met with Jesse Loreto, he helped her find the car of her dreams! Thank you Jesse for making my wife happy!

Cindy831

Aug 31, 2016

There is never too big of a challenge for this man, Mr. E Belvic to help us reach for and achieve the status of excellence that you require in solving and receiving the kind of quality in fair pricing while looking for your new or used vehicle. No question about the kind of vehicle or quality it holds is too small. He is willing to work long hours with astounding patience to see that you get what you are interested in. His hospitable kindness is a breath of fresh air. They know how to get the discouraged buyers encouraged and then get excited about the search towards success. They also work with the other crown dealers to cooperate and give up their gems to choose from. That's how Mr. N Boeke helped me get mine he even went and brought it on site for me to look at it today. Both he n my husband along with me knew it was the one. Everybody worked as a team to make my (the customer) purchase happen. We will be back I am sure.

Love my Honda

Aug 30, 2016

I visited Crown Honda for the first time to have my year-old new 1916 HRV serviced. It was due for an oil change and tire rotation. Brooks helped me through the process, explaining everything that would take place and the cost of each item. I was surprised that after 35 minutes I was out the door. Thank you Brooks and Crown Honda. See you in another 6 months for my next oil change.

08 Civic

Aug 30, 2016

Gerlanda Holloman actually takes the time to care. He listens attentively to what the customer's concerns are and provides information needed so that the customer can make informed decisions about the servicing of his/her vehicle.

Fatcatmama

Aug 30, 2016

This past weekend I purchased a new 2016 Honda CRV Touring. My salesman, Enver Bekric, was the best. He gave me his full attention, listened to my needs and guided me in my selection. Never pushing but patient. He made sure I was comfortable with all the operating procedures on this advanced safety features vehicle. I drove away in my new Honda marveling at the wonderful sales manager, Troy, and Enver who made this a great experience.

Ty7626

Aug 30, 2016

I purchased a new work truck this weekend and couldn't be more happier the service I received from Enver and Justin was Top Notch my brother is looking to buy a new truck soon and I'm sending him up there

egodoc

Aug 29, 2016

James McLaughlin is the most professional, most knowledgeable, and the most helpful serviceperson I have ever deal with. He genuinely seeks to help the 'customer' in a timely and proficientmanner. He is sincerely friendly and eager to be competent at the same time. Crown Hondais fortunate to have him for an employee and because he is so professional, I always ask forhis assistance. Sincerely Ann M.

Jace01

Aug 29, 2016

I normally hate dealerships, but I will be back. Gerlanda Holloman was detailed, helpful and courtesy and got me in and out swiftly. Not fairly often you find people who can adapt to varying personalities on a service drive and you have a very skilled people person in Gerlanda.

Lady J

Aug 29, 2016

Gerlanda Holloman exceeded my expectations of customer service at a dealership. Patient, welcoming and took the time to make me feel important even though I know he had about 5 other customers to deal with at the same time.

Mark F.

Aug 28, 2016

Courteous and professional experience with dealer Paul Velardi. All my needs were met by Paul and his management and financial team in an unrushed and knowledgable experience. Will recommend him to friends who are in the market for a great vehicle.

Peter D

Aug 27, 2016

James was the consummate professional- He took care of me quickly and effectively. I am a recent resident coming from Massachusetts and had multiple options. I'm glad I chose Crown !

MarkW

Aug 26, 2016

Our initial visit with Daimara was very good , she was very helpful in ordering the parts needed. Now just waiting for them to come in.

Shelly Fitzgibbon

Aug 26, 2016

He fit me in a pinch and always so great at explaining in detail at the Customers level what is going on even the Tech's couldn't duplicate the problem!

Asen Gigov

Aug 25, 2016

Make sure you look for Enver Bekric,he provides great service and he is very knowledgeable about Honda cars.

cchaniel

Aug 24, 2016

I received a recall letter and immediately called my Service Advisor Gerlanda Holloman. He said he would order the part and call to setup the appt to get the recalled part replaced. In less that 2 weeks the service is all completed!! As usual Gerlanda was prompt and professional in getting the work done.

Gloria

Aug 24, 2016

Thanks for all of your help. I really appreciate it. I will be more than happy to recommend you to my friends and family. Thanks very muchappy to Ralph Carter for putting up with me.

godblessyou2

Aug 23, 2016

Michael Sayles (sales consultant) is the most patient and knowledgeable sales person i have ever had. i was at the same dealership 10 months ago and walked out on a different sales consultant. Michael took the time to show and answer every question and show me in detail some of the options on my new 2016 crv touring as it has a complex system. he told me to come back as often as needed to help me learn more on the things i have a hard with. i went back 10 days after i purchased it and he was just as patient as my first visit. Michael really understands customer satisfaction without putting pressure on the customer. We were very fortunate to get Michael as our sales consultant that day or we would have shopped elsewhere.Justin Callahan (financial service manager) was also knowledgeable of the service portion and we purchased the a la carte extended contract.

LT

Aug 23, 2016

I shopped online before going to the dealership, so I knew what I wanted when I got there. I worked with Sales Consultant Edward Mitchem, who was absolutely wonderful! Professional, courteous, and patient, along with a great sense of humor. I never felt pressured, and he never tried to talk me into anything I didn't want. Edward has my business forever!

Connie L Johnson

Aug 23, 2016

Our salesman not only found us a great truck he personally cared about us, he followed the transaction of our sale to the final page. He is terrific, matter of fact I have referred several other customers to our Salesman because I know he will take care of them as he has us.

TracyatRiverview

Aug 22, 2016

Karen Rosen made our car buying experience simple and fast. She made car buying enjoyable, there was no games, no gimmicks. She's the best, we would recommend her and Crown Honda to everyone buying a car.

John Campbell

Aug 21, 2016

My wife and I were in touch with Ralph Carter over the phone he met us at the door, and made the experience painless and informative. He listened to our needs and made sure we were satisfied before continuing with anything. Oh, and we love our CRV!

John Carpenter

Aug 21, 2016

I was trying to find a used 2014 Honda Acourd touring mode, And jothan reached out to !e, in an effort to help me make a good the right choice. We located a vehicle we were interested in. He explained to is the reason why a certified Honda vehicle is what we needed, and how to achieve the desired goal.Jonathan was a true professional in the way he handled the deal, I would truly recommended Jonathan to any one who is looking for his car and knows what they want, He will find that car for you.

Pablo D. vizcay

Aug 20, 2016

The service person was very helpful. the drivers for home pick up were nice and cordial.Daimara MorrillService AdvisorCrown Honda Service727-521-4000 ext 4054

galenwood

Aug 18, 2016

The sales guy Enver was just a great guy, everything was smooth and the CR-V I purchased was a great deal (lower than blue book listings). The finance manager did a great job as well. Enver definitely went the extra mile, even helping me drive my other car home since I wasn't trading in. Explained the features well during the test drive as well. Couldn't ask for more.

Christine :o)

Aug 18, 2016

I bought a 2008 Honda Civic for my daughter last year. This was our 2nd visit to the service center. This man took the extra time to discuss the issue we were having and made sure to give me options. He was very professional and we were lucky enough to be able to work with him twice :o) I really felt that I was a client who mattered and not just another repair to be done.I talk very highly of Crown Honda with all the experiences I have had. If you ever find yourself in need of service, make sure to ask for Brooks, the man to get the job done right!!!!Thank You Brooks :o)Christine

GalenStPete

Aug 18, 2016

The sales guy Enver was just a great guy, everything was smooth and the CR-V I purchased was a great deal (lower than blue book listings). The finance manager did a great job as well. Enver definitely went the extra mile, even helping me drive my other car home since I wasn't trading in. Explained the features well during the test drive as well. Couldn't ask for more.

AJ

Aug 18, 2016

So Yesterday I visited Crown Honda and I am very happy it was Mr. Metin Cihaner that took the time out of his day to assist me. His presence was just godly and I want to thank him for doing all he could to send me away a happy camper. Mr. Metin Cihaner even offered my grandmother a piece of chocolate and now considers her to be like his nana :) he was absolutely terrific!!!!! Because of him I am now a first time buyer of a Brand new 2015 Toyota Corolla LE and I love it! Can't thank Mr. Metin Cihaner enough. God bless him and his family! I personally recommend anyone to ask for him for ANY and ALL help or assistance.

Gabbaline

Aug 17, 2016

I walked into Crown Honda having no clue what I was even looking for. Sales consultant Sejad Gurdic sat me down and helped me figure out what would be in my price range. He was very helpful and knew right of the bat what kind of car would be suiting for my needs. The process was quick and while signing all the paperwork, Dana Lore explained what each page was for. She was friendly and knowledgeable on any package upgrades they offer. The whole process was quick, easy, a little stressful (buying my first car) but I walked out knowing I got a good deal on my 2013 Honda Civic.

bworner1991

Aug 17, 2016

James was great to work with and was able to make sure that the recall part was in stock for the CRV to be brought in and repaired. While the work was going on, he called to let me know we also needed some additional oil/transmission fluid replacements done. The team took care of it in the same day and got us back on the road.

jim2016

Aug 17, 2016

Hugo Gonzalez made us feel like he wanted our business and worked to find us the right vehicle and a satisfying deal. This is the second Honda vehicle we have bought from him. He is definitely customer focused and we have been exceptionally happy with both of our vehicle buying experiences at Crown Honda.

car

Aug 15, 2016

Michael Wolf helped us from the beginning. Since we lived about 40 miles away, we were able to correspond with Michael via internet and over the phone. It was nice that we could let him know exactly what we were looking for before walking into the dealership. Michael worked with us to get us a price we were comfortable with. He made the process easy. We spoke to many Honda dealerships in the Tampa Bay area during the car shopping process, and we were so turned off by the sales people we encountered. The excitement of buying a new car was crushed by their deceptive and arrogant ways. It was horrible at times. Michael was upfront and to the point. No games or gotchas. We can really appreciate that. We would definitely go back to Crown Honda again for our next purchase! Thank you Michael!

jmac

Aug 13, 2016

Michelle Dessert is my service manager. I trust her with my Honda del sol, she knows what to look for and I am always happy with the results. I have been coming to Michelle Dessert at Crown Honda for many years now.

Mikey

Aug 13, 2016

I switched to Crown Honda for my service needs when Gerlanda Holloman left Autonation. G provides the best service of anyone I've worked with. He truly makes me feel like a valued customer. The prices for service are lower than at Autonation. I'm happy to have made the switch.

Christine A Sandel

Aug 12, 2016

I had a bad accident on July 28th, 2016. I was injured, confused and upset. My car was totaled. I went into the Crown dealership to find out what was going to happen as far as a new Civic replacement was concerned. And I worried that I would have to shell out a bunch of money I didn't have. Justin was very conscientious, kind and knowledgeable. He was a new sales person, but kept telling me interesting facts about the Civic I hadn't heard before. The car I had in the accident was my 3rd Civic, and noone had spent as much time to inform me about my purchase. I really appreciated that.I will recommend Justin as often as I can. He was great and I'm so glad I got to work with him!

Danielle

Aug 11, 2016

My husband and I absolutely loved doing business with Frank Lovett. He was knowledgeable about the car we were looking to buy (Honda Odyssey), and got us in and out of the dealership with our brand new vehicle in no time at all. We brought our toddler with us because we assumed we were just going to sign some paperwork and pick the car back up...nope!! Frank had the car detailed, got us everything we asked for, and did it all in a timeframe that our 2-year-old approved of. Would recommend him to anyone I know looking to buy a car!!

accord13

Aug 11, 2016

Thank you Thomas Bourgoin for being patience with me and getting approved for my auto loan. I was trying to finance my car at the end of my lease. I had a difficult time getting approved with my financial situation. Tom and Dana tried really hard and was able to get approved. I'm an so thankful for this dealership for helping me throughout the years.

Careful carbuyer

Aug 8, 2016

Very good. But I still have to wait for him to let me know when I can bring car back to touch up rust spot on front.

Mike pipkin

Aug 8, 2016

Michael Tan is an amazing salesman!!! He worked with me and was able to get me everything I needed

James B

Aug 7, 2016

I had a wonderful experience with Michael Tan my sales rep. I met Mr. Jim Myers and Mr. Biggerstaff who are amazing individuals. All three of these individuals are very professional, caring and will meet the needs of the customer. They ensure you as the customer get what they want. I strongly recommend any person to visit Crown Automotive Groups if you need a car .Thanks Michael T, James B and Mr. Myers Sincerely, James B

Sonny Murphy

Aug 6, 2016

Michele Dessert is always polite and knowledgeable. She always keep me informed of the processes to fix my car. I have been going to Crown Honda for many years. Thank you Michele for doing a great job.

Andrew Gulfport

Aug 6, 2016

Purchased a new 2016 Honda Accord at Crown Honda. Salesman was Antoine Johnson. Mr. Johnson was professional , courteous , and helpful. He was very thorough going over the features of the car. My previous car was over ten years old and was from a different manufacturer. My Honda has a lot more features than my previous car.I just moved from Columbus Ohio. I had never had a Honda before or had I dealt with Crown when I lived in Ohio.

JJ

Aug 5, 2016

Michelle Dessert was great. Crown Honda also did a great job on my car service. Trust me- go to her and she will help you.

Kat

Aug 5, 2016

My first time buying a honda I think i'll love this one for a long timeEnver was knowledgeable & helpful .I will definitely refer my friends.

Tugger

Aug 4, 2016

The team at Crown Honda was able to fit me in for an oil change the day after I called to make an appointment! Outstanding!

Grace K, FL

Aug 3, 2016

I purchased a new Honda Civic 2016 two days ago (August 01, 2016). My salesman Bruce Henley did a fantastic job and made sure I was well taken care of. The negotiation process was great and I am sure, that I got the best deal I could've asked for. Definitely this was the best car buying experience I have ever had!

Chip

Aug 2, 2016

I have owned over 100 cars in the past 44 years. The Crown Dealerships are the best to deal with. Thanks Cary Forney , Jay Biggerstaff and Jim Myers for another great experience.

Dog1

Aug 2, 2016

I followed a service advisor from a Toyota dealership to Crown Honda because he is so conscientious and honest. His name is Skip Kolbe. The service was excellent and I received a ride to work and the offer of a pickup if needed. I would recommend this dealership.Thanks, Tom Edwards

Sue

Aug 1, 2016

I have received courteous quick service through Diamara Morrill the Honda service representative. I have had several problems with my new Honda CRV and she had helped get these fixed. I had a noise that took several visits to fix a couple other problems were fixed and it finally turned out to be the back seat sorryTo say the noise is returning

Jess-Kaitlin

Jul 30, 2016

Just when you think someone could surpass their level customer service, they go one step farther. Gerlanda has always exceeded my expectations. He is alway courteous and always shows he cares about my cars upkeep. I didn't expect a call to inform me that a part I need should be here next week, especially on the weekend. That's customer service...

MOM

Jul 30, 2016

Thankyou,Mr.Michael Tan and your sales manager you both was a Blessing too me thanks for what u both have done for me "Thankyou Jesus" May God Contiue To Bless The Both Of You And Your Family's ? Sincerely, Bertha B Williams ?

L. Zumbahlen

Jul 30, 2016

Mr Metin Cihaner was informative. Made the process very easy.

solarpete

Jul 29, 2016

I take my car in there and they take great care of it. I have a 2007 Honda Fit sport I go to the same service person all the time and anything I find wrong they will repair it if they broke it

mandm94

Jul 28, 2016

Our buying experience with Edward Mitchem and Crown Honda was excellent! They are very professional, helpful and courteous. I would give them 10 stars if I could! Thank you!

rstuartcpa

Jul 28, 2016

I broke a trim piece on my Honda Civic and took it into this dealer. G was assigned and within minutes had diagnosed the issue. They didn't have the part in stock, so G walked me over the parts department and I had my order in within a few minutes. When the part arrived, I got a call, came in and within minutes was on my way. Great service! Wonderful experience.

satisfiedcustomer

Jul 28, 2016

Took my car to crown honda, they got me in on time and finished quickly. They checked all my cars fluids and even fixed a fuse it had out. Excellent service with kind and knowledgeable staff!

Lovemybeetle

Jul 27, 2016

I have always dreamed of owning a VW Beetle. My dream came through as my husband finally agreed for us to buy a used beetle and make me happy. We started looking for beetles and we came across Crown Honda on US 19. This dealer had a pre-owned green beetle (my favorite color) that was in good condition with low miles. We decided to trade in our 05 Malibu Chevy and get the beetle... we talked to Thomas Bourgoin who is very friendly, helpful and accomodating. We came to an agreement without being rushed or pressured. I would highly recommend Mr. BOURGOIN ?

Pajama Guy

Jul 27, 2016

Jonathan and his team make buying a car so easy, i should have stayed in my pajamas. I was in and out in no time, driving my brand new car home before my breakfast got cold!

Nick

Jul 26, 2016

I moved down from Chicago and Bruce was the first person to handle my account. Bruce was extremely helpful and was able to answer any question I had. When I decided to come in and finally make the purchase, Bruce was out of town. Rodney (G.R.) Goodwin stepped in his spot and was every bit as helpful as Bruce. He was able to guide me along the process smoothly and my buying experience was wonderful because of it!

Capt Bob

Jul 25, 2016

Saturday we had the pleasure to do business with Crown Honda in Pinellas Park Florida. Our salesman was Enver Bekric and he made our buying experience a pleasure. The dealership also makes you comfortable, everyone is friendly and the inside atmosphere is great. Enver spend a lot of time explaining the features of the suv and the purchase when smooth. No unexpected expenses like the old car dealerships use to do. Thanks for a great deal.

Ruthless

Jul 25, 2016

I waited 2 and a half months to get my replacement airbags. It took under a half hour to install them. James was fun, professional and courteous. I have never had a bad experience at this dealership.

Vignesha bhandarkar

Jul 23, 2016

I was very happy with all the services provided to me. Sales representative Tom was very helpful to me.

CaPe Clearwater

Jul 23, 2016

Our service manager put us together with a sales person when it was time for a new Honda. Edward Mitchum was that person. He did a great job of guiding us through the purchase of our HRV, was able to answer most of our questions. Those that he couldn't answer he immediately found the proper person and got the answer. When the car was delivered he spent a lot of time showing us the new features and making sure that we were absolutely comfortable with all of the new technology. Thanks Edward.

Twin Mom

Jul 22, 2016

I purchased a 2016 Odyssey EX-L with RES through the USAA buying service and things went very smoothly. I test drove a number of Odysseys of varying trim levels and my sales representative, Enver, took the time to point out the different features unique to each vehicle. He patiently answered all my questions and I received a written quote before leaving that day. I did some comparison shopping at Toyota and found that the Honda had better features, was more user friendly and had more safety features on the regular models. At Toyota I had to go up to the premium elite model to get the front end collision warning. Also, I wanted the DVD player only and not the Navi and I could get that on the Odyssey, but on the Toyota Sienna these two items were bundled together and the cost was higher. I also did some comparison shopping at other Honda dealers and found Crown's price to be $160 higher, which they quickly matched. After we negotiated, I selected a color which was not in dealer stock. At this point Evner found a vehicle for me in Orlando and had it driven over the next day. Upon pick up, Evner sat with me in the car and went over all the features and made sure I was completely happy and comfortable in the car. He really went out of his way to make sure my car buying experience was great!

Caveon S

Jul 20, 2016

Jesse Loreto sold me my 2016 Honda Accord Sport and its awesome. Great salesman and very thoughtful. He got me a good deal and followed up with me as a customer. Dana one of the finance manager is wonderful, she made me feel at home and one of her friends, she definitely deserves a award.

CW

Jul 20, 2016

Great customer service! I was well taken care of and got the deal I wanted. Frank took personal interest in my experience and went out of his way to make sure I was happy with the service, the experience and my car.

AngelC

Jul 19, 2016

Had the pleasure of buying a car. My salesperson Gloria Barbaran and johnny Criss were outstanding. Recommend to anyone looking for a new Honda vehicle

Erica Pinkusiewicz

Jul 19, 2016

I had a great experience here, and in especially dealing with Enzer. He was knowlegdeable, patient, earnest in getting my business without being pushy. This is a salesperson you can deal with, and who won't be satisfied until you're happy with both purchase and price!

Karesha Nash

Jul 18, 2016

Every time i need anything for my Civic Gerlanda takes care of it. If its from a simple wash to regular maintenance he keeps my car on the road and running smoothly. He always gets me in and out quickly and never adds any extra hassle. I will continue to go to where ever he is. He's the best!!!

fnelson

Jul 16, 2016

Great job by my advisor, James McLaughlin Jr. Prompt write up of service order, He found a souftware update that I was not aware of, and the visit took less time than expected.

MDCrown

Jul 16, 2016

Michelle was very efficient and knowledgeable. She addressed all of my concerns. Reviewed my coupons to make sure I got the best discount. We have a long history, she has been my service adviser for 15 plus years and she is still number one.

Dave Plaza

Jul 16, 2016

Let me start off by saying that this was the first time I bought a NEW car since 1977. Metin Cihaner was my salesperson. He made the process of purchasing my CRV very pleasant. There was no hard sell or high pressure tactics. I picked out a vehicle, took it out for a test drive and came back to the dealership to fill out paperwork. Metin was very knowledgable about the CRV and took me through all the "bells and whistles" that came with it. I'd like to add that I have trouble getting around and Metin did everything that he could to make sure that I was able to get from point A to point B with the least amount of walking. If you happen to go to Crown Honda in Pinellas Park, look for Metin. I don't think you be disappointed with him.

Honda.satisfied customer

Jul 15, 2016

I came late tonight to Crown Honda in Pinellas Park. Gerlanda Holloma asked me where I would be sitting and checked on me and I was done in no time. I was dreading it all day thinking I would be there for a long time. I had the best experience there yet.Thank you Gerlanda for all your help.Tammi Richards

BS1956

Jul 14, 2016

Very good experience shopping for new Ridgeline received very good trade value on my old Ridgeline and was able to negotiate a good price on the new one. The atmosphere was calm and I didn't feel pressure from the dealership. My sales person Hugo Gonzalez was very professional and would recommend him without hesitation.

CaPe Clearwater

Jul 14, 2016

We have had Hondas for years and used their service wherever we have lived. This was our first service at Crown in Pinellas Park and we were amazed at the efficiency that we were met with. Our Service Manager, Gerlanda Holloman, took care of us so quickly that we barely had time to browse the new cars in the lot. Crown and Gerlanda will certainly be our Honda dealer going forward.

Debbie

Jul 14, 2016

My service advisor is Gerlanda Holloman as always he did a great job. I was taking my van to the Honda dealer in Clearwater until Getlanda went to Crown Honda.

Monica&Lee

Jul 13, 2016

We had the best car buying experience recently at Crown Honda! As soon as we were on the lot Enver was on the spot! We told him what we were looking for and he showed us exactly what we had been wanting. He was very knowledgeable with regards to the Honda Odyssey! The manager was excellent and patient. We got the best deal with hardly any haggling! If you are looking for a Honda, Enver is your guy! Go see him at Crown Honda!

parker643

Jul 12, 2016

I had been looking at used cars at many other dealerships in the area and Charles found the perfect car for me. Great service and great prices.

Renee B.

Jul 11, 2016

Michael Sales went above and beyond to help me transition from one lease which was nearing the end to another. He listened carefully and helped me get the vehicle I wanted. All of my questions were answered promptly and paperwork completed in the most efficient manner possible. This is my second lease through Crown Honda and I highly recommend Michael Sales as well as Crown Honda dealership.

sjames229

Jul 11, 2016

My car shopping experience was very pleasant at Crown Honda. The employees all work as a team and there wasn't any high pressure sales tactics that I often fear when car shopping. I hope to be a long term loyal Honda customer with Crown Honda.

Barbara - Happy Honda owner

Jul 11, 2016

I have worked with Crown Honda for almost 25 years - the Sales and Service departments - all are professional and knowledgeable. This time I bought a new Honda 2016 CR-V, Charles Dawson was my Sales Consultant. He was professional, Knowledgeable, personable and very easy to work with through the entire process. I am very happy with my new car.

Clueless

Jul 11, 2016

Michelle was very efficient and knowledgeable. She addressed all of my concerns and made some very valuable recommendations. I would definitely search her out to assist me in the future.

Debi n Norm

Jul 11, 2016

ome Found the car we liked, talked to Michael tan, told him what we wanted to put down, payments we wanted, etc and he made it happen. Awesome guy!! Highly recommend! Dana in finance was great too! Thanks Crown Honda for making things go smoothly and painlessly <3

JOAN SYMS

Jul 10, 2016

Mike Sayles, listened and directed me to the perfect car, with a non-pressured approach. Mike Sayles and Mike Tan continued to help me with any follow up in service that I needed. Justin Callahan and Dana Lore in finance, helped sort out difficult warranty decisions which can be very confusing.I would suggest requesting the "Warranty Extended Service menu" upfront, after you have chosen your car~ take time to consider your means and needs, to analyze what is most important to you over time with a pre-owned certified car. Critical and difficult considerations that add cost to financing, but may save costs to your car over time. Talk it over prior to commitment.

Happy

Jul 9, 2016

Always ask for D. Morrill. Can't do better! Service is tops. Shuttle service is convenient or wait. Both options good. Service cat is a treat.

Karen

Jul 9, 2016

I haven't bought a car in 10 years. I really don't know much about cars. My son was with me. The best thing about my salesman, Charles Dawson, was that I didn't feel pressured. If I did, I would have walked right out the door. The only thing I didn't like was how long it took to buy the car. But I am very happy with my purchase - a new Honda CRV - an automatic transmission - which was a big switch for me.

Tony T

Jul 9, 2016

This dealership is full of nice vehicles. I went in looking for a top quality used car and Edward Mitchem(Sales Manager) was excellent help in finding what I wanted. He went out of his way and even stayed late on nights to show me vehicles. I highly recommend Edward and this dealership!

Denise L.

Jul 9, 2016

Mr. Gooden glided me through the purchase of a Honda Odyssey. His polite assistance and attention to detail were engaging. Any question was quickly addressed. He did not hesitate to seek advisement on any point to assure accuracy. The staff all worked well together with customers and among themselves; professionalism appreciated!

Doug652

Jul 8, 2016

During my recent visit for service james McLaughlin was extremely helpful in getting my car serviced and returned to me in the shortest possible time.

Catcollector

Jul 6, 2016

Gerlanda went above & beyond helping me get my AC repaired when the extended warranty didn't want to pay for the freon gas or dye used to diagnose a covered part that had gone bad. He went so far as to contact his manager to help out with the situation! Crown Honda has my vote & I have been to two other Honda service centers in the past! I traveled 20 mins to bring my car back here & surely wasn't disappointed !! Thank you Crown Honda for your wonderful service & especially for hiring Gerlanda who I have worked with for many years prior at another dealer!Peggy Baumer

Babu Kannaiyna

Jul 5, 2016

Excellent customer Service by Thomas Bourgoin and Dana Lore from Crown Honda. Awesome Crown Honda. Thanks!

william_cjk

Jul 5, 2016

A month ago, Contact Michael Tan via his email/contact about the new Honda Ridgeline 2017 which just launched recently. As promised, he keep me posted on the availability and follow up with me on the status, When the vehicles arrived he contact me and scheduled a test drive. Instead of the usual test drive path they used, Mr Tan allow me to bring it home with me so that i can ensure it can fit my garage. After the test drive, I end up purchased my First Honda Ridgeline 2017 with the help from Mr Michael Tan. He took his time to explain to me all the latest and new technologies that came with the truck. Very professional and the entire purchase process was simple and relax. In additional, he also take some time to follow up with me after the post sales. I would recommend anyone to contact Mr Michael Tan if you need help expertise and advice. Keep up the good work.FromChong

gymgirl

Jul 1, 2016

Metin Cihaner recently assisted us in the purchase of a new CRV and trade-in of our older model. He was very professional, courteous and knowledgeable and helpful throughout our dealings. It was a very pleasant experience and we would certainly recommend Metin as a sales associate to our friends.

bobbyc

Jul 1, 2016

James Mc Laughlin (service) and Michael Tan (sales) are both super! They take excellent care of me and my vehicles every time I'm in the dealership and need something. Super attentive, quick, and knowledgeable. Crown Honda is the only dealership that I will be bringing both of my Honda's to and I'll buy all my future cars from them as well. They make everything too easy, why even consider going to any other dealer. Bob Collom

angeemarie

Jun 30, 2016

There are no words to describe Gerlanda's customer service. He is always attentive, informative, and detail oriented. I can always count on him to provide the best customer service and provide the all the information regarding my vehicle each and every time.

PinkPrincess

Jun 30, 2016

Gerlanda Holloman or "G" as I call him....is the most knowledgeable and friendly Service Advisor I have ever dealt with. I have been taking my vehicles to him for over 7 years and when I heard he was moving to Crown from AutoNation, there was no doubt in my mind that I was following him there. G has serviced my many cars during this 7 year spam... 4 to be exact. Not only has he provided me with excellent service, he has also assisted me in the purchase of 2 certified used vehicles and 1 brand new vehicle. He is a ROCK STAR!

Natalie321

Jun 27, 2016

My experience here was perfect. Gerlanda was my service advisor and he did an excellent job. He got my vehicle done fast and told me things that needed done immediately and what could wait. He is very trustworthy.

cyndi

Jun 27, 2016

I HAD A VERY POSITIVE EXPERENCE WITH GERLANDA HOLLOMAN. HONEST AND HELPFUL.. I HAVE BEEN GOING TO CROWN FOR AWHILE I HAVE HAD THE PRIVILEGE OF FINDING GERLANDA WHAT A NICE IMPROVEMENT

Norma Maynard

Jun 24, 2016

My name is Norma Maynard my Advisor is Skip or William Kolbe. This is my fourth Honda vehicle with three being Honda CRV's. My service from dealership is a "5" and my attention and service from my advisor is a "10". Skip has answered all questions and attended to all my automobile needs in a timely and professional manner. Thank you Skip and thank you Crown Honda Pinellas Park Florida

Acurafan

Jun 23, 2016

My service advisor is excellent. He is very honest, explains things well, doesn't ask me to perform services I don't want or need. I trust and respect him!

Marsha

Jun 23, 2016

I bought a Honda HRV March 21, 2016, love the car, salesman Enver BEKRIC was fantastic- 20 statrs! But I let Alex Pensabene-Davis talk me into $6,000 worth of warranties. It was 9pm that night. When I came home and realized how much it was I read that you have a right to cancel in 30 days in writing. I typed a letter to cancel, hand delivered at noon on March 22. She grilled me as to why I wanted to cancel, said insulting things. She said loan was already funded (overnight on a Saturday? Really?). She said it could take a few weeks to be refunded. May 1 I call company I financed with, they had received NO payment from Honda. May 2, 2016 I go into dealership and ask for General Manager Jay Biggerstaff. I tell him the story he says he will research and call me. He calls me May 3rd and said the problem was I cancelled before the loan ever funded on March 24th. So Alex Pensabene- Davis, the Finacial Services Manager lied that loan had funded overnight on March 21st. GM Biggerstaff promises all $6,000 will be deposited into my car loan by April 11th. That didn't happen either but I waited until April 25th to give it a chance to be refunded. No monies were refunded. I called Enver Bekric the salesman on his cell since I had his card. He was so nice and said he would check into it. Within a week of Enver checking on it money started being refunded into my car loan piece by piece. So far 5 payments totaling $5,300.64 has been deposited. I will have to check on the $700.00 still owing. I was never mailed a survey but here it is: General a Manager I give a 1 out of 10, he was at least polite but did nothing. Alex Pensabene-Davis, Fin. Svcs. mgr. I give her a minus 10 (-10) on a ten scale. She was rude, lied, and never cancelled the warranties. ENVER BEKRIC, I give a plus 20 on a ten scale. He is informed, polite, honest, and goes the extra 100 miles to make sure a customer is satisfied. This dealership is really lucky to gave him! And I am lucky there is one honest person working there. This review might not be read so I'm also mailing it to the regional Honda Manager- maybe he is like Enver and not the others!

Asugden

Jun 22, 2016

I received the most amazing customer service from Michelle Dessert at Crown Honda. She rocks and my husband brings his civic in also with over 500,00 miles on It and Mike Larson is our tech always great service

Breanna123

Jun 21, 2016

Gerlanda is absolutely amazing! He is the reason I bring my vehicle to Crown. He is trust worthy and very professional. I will not take my vehicle to anyone else.

MArata

Jun 20, 2016

I LOVE this location... Everyone is always so friendly and helpful! Gerlanda Holloman was my service rep and he went out of his way to ensure my tire was covered under warranty! Very fast and easy experience with my 8month old thanks to him!

cnrcpa.harry

Jun 19, 2016

This dealer service, and particularly Michele Dessert, are always a pleasure to deal with, always keep me informed, and are professional in every respect. If you choose this dealer for service, Michele should be your contact and service adviser. You will not be disaapointed.

Born Again Car Shopper

Jun 18, 2016

Not only is Enver Bekric a great human being, he is a great low pressure salesman. My experience with him in first finding me the perfect car based upon my specifications in a short period of time, has allowed me to substantially raise my overall view of the car buying experience (It used to be just below going to the dentist). He made the whole process an enjoyable experience and truly listened to my wants and needs. He answered all my questions in a timely manner and went to bat for me with the staff of the dealership. All the personnel was courteous and seemed to work together as a well polished team. They are truly the best of the best at what they do.

Gahutch

Jun 18, 2016

Michelle Desert gave excellent service on my service visit to Crown Honda this week. As usual she took great care of me and my car. And the service was done quickly while I waited!

pbecker1970

Jun 18, 2016

Gerlanda Hollorman is the reason that bring my car to your dealership for service. I live in Palm Harbor and drive all the way to your dealership in Pinellas Park due to his service, honesty, advice and always make me a priority when I come in for service. He is honest and far and always give you numerous options to fit your service needs and budget. He is great asset to your service department and excellent service advisor.

jiminti

Jun 17, 2016

I have bought 4 Honda cars in the past 7 years here and had them all serviced here for over 11 years. Michelle Dessert is considered management, but she is a hands-on/deal with the customer person. I have always gotten excellent service, Work is done right the 1st time and honest evaluations when my car needed maintenance or repair. I will continue to be a dedicated customer. Michelle is the best.

Fordguy75

Jun 12, 2016

I bought my car used at a different Honda dealership. I had it just over 4 weeks when it broke down. I called 2 different tow truck companies and they both said close to two hours before they would get there. I was going to have it towed to a local mechanic. Then I called crown Crown Honda. They connected me to Honda roadside assistance. My car is not eligible nor did i purchase roadside assistance but they got me a tow truck, for a little less than what I was going to pay the other tow companies I called previously, and this tow truck was only 30 min away. Once my car was at Crown Honda Skip Kolbe took over. He asked me a few questions about the issue and said he'd get someone right on it. This was at 4:50 pm and I didn't expect anything to be done till the next day but now I know they are open till 7pm. About 10 minutes later he said I have a cracked block and need a new engine but it is a known issue and Honda is covering everything, including a rental. They even gave me a ride to Enterprise rental because they said it might take awhile before enterprise could come pick me up. My car was done in 3 days. If I would have taken it to a local mechanic they probably would have charged me for the entire engine and I would have paid for the rental and no way it would have been done in 3 days. Skip called me with updates frequently and explained every step and what to expect from the moment I walked in the door. I come from 3 generations of Ford men but I'm a Honda guy now and sticking with Crown Honda. They went above and beyond all my expectations. I bought a used 2008 civic, from a different Honda dealer, with 114k miles that broke down in 4 weeks and after I paid them to do several things they said the car needed before I bought it. I had no warranty. Now I have a new updated version engine that will outlast the rest of the car. Honda paid more to replace my engine than I paid for the car. You might not get as lucky as I did with everything being covered but you won't know if you don't take it to a dealer and you won't get exceptional service like I did at other dealerships.

dave12345

Jun 11, 2016

My oil indicator showed 15% a signal for an oil change and service. I called, had an immediate appointment and was welcomed as an old friend by Skip, who promptly arranged an oil service, tire rotation and safety check.. Shortly thereafter, I was on my way and confident in the knowledge that all was well. Great service from Skip who represents all that's great about Crown Honda.

Pete

Jun 3, 2016

My wife and I had an excellent experience working with Michael on the purchase of a used Honda. He listened carefully and responded to our questions with facts in a friendly and timely manner. The following day we changed our minds about something we had agreed to the day before and he went way out of his way to help us get this issue settled. We highly recommend Michael for his professionalism.

Jason perez

Jun 2, 2016

I had some issues, but the dealer is working to correct them. Once everything is resolved I'll edit this review accordingly. Hoping for the best!

Robbi

May 31, 2016

Once again I dealt with Daimara Morrill and as usual she is extremely efficient and made sure that our requests were attended to.She came back with some areas that needed attending and after going over these areas, we agreed to do the work.She even notified the service mgr about our time frame to make sure the work could be accomplished in time.We have been working with Daimara for 3 years and I would highly recommend her to anyone.Roberta Zaweski

Anita

May 30, 2016

The service I received from everyone, from the Sales Consultant to the Finance department is something this dealership should be proud of. Everyone was very accommodating, friendly and helpful much to my surprise (based on past car buying experiences).

aplank15

May 28, 2016

This is the second time I have brought my car to Crown Honda. Gerlanda provides excellent service and works hard to get you back on the road quickly.

ALLYBLU

May 27, 2016

I called Gerlanda to get service on my car and as usual I was delivered excellent service. He had me in and out before I could even get comfortable which was great. He's the only service advisor that has worked in my car since I purchased in 2004.

Lisa

May 26, 2016

I am so happy with this Crown Honda dealership! I got the best deal for my Honda Odyssey and I am THRILLED! It was a quick and painless experience! Jay the manager is fantastic - listened to my needs and made it happen! It was like MAGIC! Thank you all so much! Now (2016 May) it's been a few years since I bought my Honda. I still absolutely love this dealership - My service rep is Brooks - well he's flat amazing!! I don't know that I could ever be more happy with anyone in my entire life- I text if I need something & he sets me up and schedules my car for any repair work that it needs. it's painless it's quick.. PLUS If its scheduled my car gets a beautiful bath and vacuum!! It's like a getting a new car all over again- I don't think I could ever buy another car besides Honda because I'd never want to give up this dealership and give up Brooks..

johnvetrano

May 26, 2016

Yesterday we purchased our second vehicle from Crown Honda in Pinellas Park FL. We went there because we had such a great experience last year when we bought a car there. Again we are extremely impressed by this dealership and all it's staff. In particular our sales rep Enver Benkrik and Justin Callahan , Finance. I can't say enough about how considerate and helpful they are with all of our needs. They worked with us from the time we walked in the door until we left for home in our new CRV. They went out of their way to work with us to get the best deal on a beaugiful vehicle. They go above and beyond the call of duty in making sure all of our needs are met, we are heard and fully satisfied. Prior to leaving for home Enver came out to the new car with us and showed us the "in's and outs" of our new vehicle. He assisted us with paring our phones and understanding how this car works. I can't say enough about how satisfied we are with Crown Honda and their staff. They are the best . I would highly recommend them and would go out of my way to do business with them. Thank you Crown Honda , and thank you Enver and Justin!! Best Wishes ! Very satisfied customers.

pr fl.

May 25, 2016

Crown is the absolute best place to get your Honda serviced.. They are always very knowledgeable and able to get to the problem, explain it to me in a way I understand completely and fix it.. the mechanics and service representatives are thoughtful and will actually (when able) show you the problem on your car. I trust them to treat my car and myself with respect and my car with excellent service My service advisor is Brooks Falzone and the mechanic I always ask for is Jeff Cline. You won't be sorry you went to Crown.

Wpamom

May 24, 2016

Only been here twice so far and it's been good so far. I followed my Service Consultant, Gerlanda, here, from another dealership. He's honest, professional and stays in contact with me via text, which I prefer and appreciate. He's the best advisor I've ever worked with and I work at a car dealership so I've seen many advisor styles.About the dealership: I do like the waiting room layout and options. There are high tables and chairs, low tables and chairs. A tv in one room and a more quiet option in the computer room. There's a kids area, which I would have loved a few years ago when my boys were littler.Still on the fence about needing to "sign in" upon arrival for service but other than that, so far so good.

TMP

May 19, 2016

Skip Kolbe was a joy to work with. The Crown group has found a very dedicated service writer.As a small caveat : I was very happy to see Gerlanda Holloman on site.They arewithout a doubt on top of service at this Honda Dealership.

janice carroll

May 18, 2016

I have had both of my hondas in for service this week.Michele Dessert is my service advisor and she is he reason I continue to bring my 2002 for service.I brought my accord in for routine maintenance and stated no problems with vehicle, and upon driving home i had brake problems, I had to call Michele and she said bring the car right in and she had Mike Larson drive with us and find out the problem and he serviced the car and fixed whatever occurred during the routine maintenance service.I was happy to see Mike, a familiar face at honda, and glad he would take care of my car, I was upset when I arrived but he was very courteous and made me feel very comfortable.

Maria Ciro

May 18, 2016

Had the great pleasure of working with great staff,including Mr. Skip Kolbe. He went about and beyond the needed service, from scheduling pick up and drop off timings that fit my schedule, he also assisted in the process of addressing other issues with my vehicle and handling it in a professional and customer "financial" friendly manner. Car repair and maintenance is not my strongest area of expertise but with the help from multiple staff members and Skip this was a great experience.. thank Crown Honda!

markd

May 18, 2016

Had an annoying vibration sound in the steering column in my new CR-V. Gerlanda in service department took control and had it fixed quickly. He also called me, as he said he would, when he said he would, to keep me informed. Really ecstatic and relieved the annoying the sound is gone. Fantastic job by the service department! Thanks!

angeejess

May 18, 2016

This is the second time I have had me car serviced here. Gerlanda made sure all requested repair were performed and the car was ready for me to pick it up. The after hours drop off was easy.

Fffrrr

May 17, 2016

Skip did an excellent job taking care of my Honda. We were traveling from Chicago and my Honda was making a noise. Skip took great care to get my car in on a busy Saturday and fix mu problem.

Kel-bel

May 16, 2016

I actually look forward to having my car serviced because I love seeing my service team. Gerlanda has been taking care of my vehicle for 10 years and his team, Jim and Skip, are always there to help. They work so well together and it shows! Professional and courteous, friendly and fun....I could go on and on....I won't go anywhere else. I'm taken care of quickly and I will keep coming back to Crown Honda for my automobile maintenance needs. Thank you!!!

JPC Law

May 14, 2016

I could not be more pleased with the level of attention and service that I received from William "Skip" Kolbe on my recent visit. I was in need of a last minute service on critical driving components due to an upcoming business trip. I called without really expecting to get an appointment. Instead, I had one in less than an hour and my car service, to include some safety items Skip recommended, was finished by mid-afternoon. The ability of Skip to get me in, out and underway with my safety and service concerns in mind is why I will return to Crown Honda for my automobile maintenance needs. If you continue to keep the high level of professionalism and superlative performance that I found in Skip Kolbe, you will have me as a customer for many years to come. On a personal note, thank you Skip.

scaryl

May 13, 2016

It's always a pleasure dealing with Michele. She invariably sets a tone of friendly professionalism. Also, she always makes you certain of availability of ride home and back, should you need or wish and keeps you "up to date" on money and time frame involved. She is a wonderful asset to your company...and much appreciated by this customer!

Lynn Fisher

May 12, 2016

Arrived Crown Honda, upon entering the showroom we were met by Metin Cihaner. He asked if he could assist us and after discussing the type of vehicle we were interested in Metin took us to see several. He went over the cars' options answering all of our questions. We took an informative/enjoyable test drive. Metin is knowledgeable of the Honda product, personable and took time with us. We settled on a price and the financial arrangements. Enjoyed our car buying experience at Crown Honda with Metin! Now enjoying our new CRV. Thanks to all, Lynn & Debbie Fisher

Lflevy89

May 11, 2016

Got into a car accident and had some trouble with the insurance companies. Decided to trade the car in. Went to crown Honda and they certainly helped me a lot. I was able do drive away in a beautiful car. Matt was very helpful and got me the best car I could get at a good price. I highly recommend this dealership to anyone looking for a good deal.

mrs.cofield

May 10, 2016

Michelle Dessert is a great service advisor that goes above and beyond expectation far as customer service. I've had several issues with my Honda since I bought it and Michelle has been able to resolve all my concerns with patients and professionalism.

Jo

May 9, 2016

James McLaughlin was our service manager.. He was very informative regarding an item that needed replacing and was covered under an extended Honda warranty. We would have had no way of knowing about the extended warranty if he had not looked it up for us before he told us about the needed repair. We will continue to use Crown Honda for all maintenence..

Satisfied Customer

May 5, 2016

Skip (William Kolbe) was a great service advisor making feel valued and respected. He ensured I received the best deals and quality service. His customer service will keep me returning to have my Acura TSX 2007 looking as good as new. Thanks Skip!

mia

May 4, 2016

I had no appointment, asked if it could be reattached, the Service Director Joseph DeLuigi was very courteous. He got a technician, Mike, to help me. He was also very courteous & worked with the panel till he got it reattached (which I had not been able to do). Mike was very helpful.Thanks to them both. He took care of the problem without having to set up an appointment for later.

Polebocci123

May 4, 2016

Michael Sayles made our experience enjoyable, from start to finish it was handle professionally. It was a pleasure working with him, he was polite and courteous throughout the whole transaction.

fourputt

May 3, 2016

Michele has been my service representative for over a decade. Other reps do not match her competence and pleasant demeanor. She is why I take my car to Crown Honda.

Lauren1

May 3, 2016

Found the best sales representative at Crown - Metin Cihaner. Knowledge, detail and best follow-up in the business. This is my second car from Crown and now I have a sale person to call directly for my next car.

Tim Miller

May 3, 2016

I have been using Crown Honda and Michele Dessert has been my service advisor for many years. She is always recommending service that needs to be done and seeing if there any recalls such a airbags. It is a pleasure to see her and the other fine staff at Crown Honda. Tim Miller

alsteele

Apr 30, 2016

We have purchased four cars from Crown in the last eight years as a family. Always receive excellent service from maintenance (Michele Dessert) to sales. Crown Honda always is my first recommendation to family and friends. I drivefrom Lakeland just to see my friends at Crown.

Wayne

Apr 28, 2016

I recommend this dealership to any and everybody who is in need of a new car . Go see Johnnie Criss . He went out of his way to make sure that I got the car I came for . They are extremely friendly as an entire dealership and I didn't feel like they were making me buy something just so they could get the sale.

Carol042816

Apr 28, 2016

My car was hard to start, and I suspected it was the starter. I drove straight to Crown Honda without an appointment, and Michele Dessert, my service advisor for many years, took care of me right away. I explained the problem, and she had the tech check it out. It was the starter, and they replaced it for me while I waited. I very much appreciate Michele's help in getting this problem solved so quickly and easily for me. She is a true professional and an asset to Crown Honda!Carol Carnevale

SBBerry

Apr 28, 2016

I would like to thank Michelle Dessert for the excellent service we received on 4/20/16. Michelle has always given the best customer service whenever we bring our car in. You can't always plan on when something is going to come up with your vehicle and Michelle is always professional and friendly in getting your car in and serviced as quickly as possible. Michelle is a true asset to the Crown Honda in Pinellas Park. The best service writer we have ever had. Big kudos to Michelle. Thank you,Steve & Betty Berry

Solara 2005

Apr 28, 2016

It had been many years since I'd shopped for a vehicle but I was online and saw a beautiful car that I'd always wanted for a very reasonable price. So I called Crown Honda and Jesse Loreto answered all of my questions about the car and had the car brought over to his dealership for me to test drive. The car was great and Jesse was awesome in helping me with all the details. Being a female, buying a car can be a bit unnerving but Jesse made the entire experience flow with ease for me. The entire dealership really pulled together and helped me purchase my beautiful new/ used Solara. I am very happy with everything and would highly advise anyone to contact Jesse for help finding a good used vehicle! He's very nice and true to his word, I feel he went above and beyond and made me feel comfortable, which I honestly didn't expect. Thank you Jesse and Crown Honda!

Howard Braun

Apr 25, 2016

Our contact began via e-mail with the internet sales staff who were friendly and courteous. When our planned visit conflicted with Bruce's schedule he made arrangements for others to be available. When we arrived the contact was busy and a replacement was quickly brought to bear to address our questions. My wife wanted to see the actual vehicles she was interested in to determine color, she already knew the model she wanted. Both were brought out so she could see for herself. Once decided we met with Michael who was both patient and understanding. After extensive negotiations, we reached agreement with his superiors. He was anxious to close the deal and we did not want to hang around so we proposed returning the next day to finalize the transaction. Despite it being his day off Michael returned to finalize things with us and to go over the car with my wife. In the meanwhile, we met with Alex to pay for it and she was a delight in making things flow smoothly. All in all a very pleasant experience.

Det N.

Apr 25, 2016

Gerlanda has been my service rep for many years and followed him to Crown Honda. He is always friendly and honest. I can always count on him to tell me exactly what I need done and no beating around the bush. He even hooked me up on great deal for my 2013 Odyssey Touring Elite. This guy is the best and I would recommend him to anyone.

driverdave77

Apr 24, 2016

I followed Gerlanda from Autonation Honda. I have been using him for years and he is the best service advisor I have ever dealt with. Always honest and reliable.

JJ

Apr 23, 2016

I stopped in at 10:15 AM on a Tues to get an "Express" oil change. I signed the sheet, all the names on top of mine where highlighted, there was only one car in the drop off area. I was told it would be 2 hours. I left. I came back in a few days later...again " two hours wait time " I left.You need to get more guys on the oil change service. Two hours is unacceptable.As suggested both previous times My 3 rd visit I arrived at 7:30AM. It was still an hour wait, even though I asked to skip all the service checks ( AS SUGGESTED I COULD OPT FOR BY ONE OF THE OUTDOOR CHECK IN GUYS ) and just change my oil/filter and get me out ASAPI do want to say my Rep Michele Dessert was great. She even walked me to the parking lot at the end, opened my car, shook my hand and thanked me. I don't recall anyone doing that in my years coming in for many services. Great job, it made me feel better even though I'm not happy waiting an hour for an EXPRESS OIL CHANGE.

Joey

Apr 22, 2016

I have always gotten great service and friendly service from Crown Honda, Crown Honda will go out of it's way to help and assist you.

Patricia

Apr 22, 2016

The sales guy was excellent helped me find the perfect car. On my next purchase I will be using the same dealership and sales guy. Excellent service

touring

Apr 22, 2016

Gerlanda Holloman has taken care of me and my Ridgeline since the very first service visit almost 9 years ago when he was still at AutoWay Honda. He is perfect example of professionalism and excellence with his recommendations and even at helping to prioritize the timing of those service needs whenever budget is tight, easy to work with, and his people skills are 2nd to none.... and frankly, just a great guy!! When my vehicle needs service, I specifically ask for him and only him as the trust has certainly been earned over time. Crown Honda has gained an exemplary employee and a great example for others to follow. I can honestly say that I recommend him to all with no reservation whatsoever knowing that you will received the same exemplary service that I have! ***Note to Crown Honda*** Take care of this man!! He's one of the good ones!! CG

Dawson Bick

Apr 22, 2016

She was wonderful. Happy efficient considerate knowledgable attentive quick and totally pleasant. One could not expect more from any personnel. You have a wonderful employee and you are lucky to have her. I don't know what she is being paid but if she were my employee I would give her a raise! I have visitor from Canada who lives in the neighborhood. Glad to have this dealership with its wonderful staff.

Jgfl

Apr 21, 2016

My wife's Accord had a airbag recall. We made an appointment to bring it to auto way Honda. I was mistaken and brought it to Crown. G the service rep told me of my mistake and then offered to help me by getting the car in right then to fix the airbag. G had a great attitude and notified me by text when my car was done. Very pleased with my experience with him and Crown.

Yamashy

Apr 20, 2016

I called to make an appointment for an oil change. I'm a teacher so scheduling is always a trick - the service representative told me I would see "first available representative". That made me nervous, but Skip Kolbe took care of everything efficiently and was very friendly. He was clear on the services needed and why and what the cost was; when it changed he informed me immediately (it was going to cost less than expected); and when another costumer tried to interrupt him, he took care of it respectfully, and got me out of there first.

Sengphachanh, Christina 2016

Apr 16, 2016

I originally looked at a different Accord n then saw the Accord Sport. Hugo had gone inside to get the key n I changed my mind n wanted to test drive Sport. Hugo went out of his way, moved cars around so I can test drive it. That itself tells me he is a wonderful employee who will go out of his way to make the customer is happy. Paperwork process very fast, which I like n it didn't seem like I was there that long. I would recommend to my family n friends to go to Crown Honda if they decide to buy one. Overall I am very happy with the services I got. Thank you Hugo for making it n easy process for me to purchase my new Honda....

JJ

Apr 15, 2016

Service on my Accord was very nice and Michele was very helpful. I have had Michele as my service adviser a few times and she always has been professional.

t keeser

Apr 14, 2016

This was my first visit to Crown Honda and the service was outstanding. Gerlanda is the best service manager i know, glad i was able to find him at this location, I'll be back for regular services because of him and the service team.

Honey Bee

Apr 13, 2016

The service was professional,I was greeted and handled in a very professional manner, Daimara was helpful and carried herself in a professional manner. I was pleased.

Shelly Fitzgibbon

Apr 13, 2016

Efficient and Excellent service!! He is a star performer very honest and very easy to work with! He doesn't beat around the bush, straight shooter!

Mijo2062

Apr 9, 2016

Would like to thank Gerlanda Holloman for his outstanding service advisor vehicle service. I have known Gerlanda for a few years and I followed him from a previous dealership. Continues to excel and my wife and I always leave confidant that our vehicle received the service it deserved. Thanks Gerlanda.

Buck Roberts

Apr 8, 2016

I have been a Crown Honda customer for 16 years and have purchased 3 Odyssey minivans from them during those years. I just had Express Service on my 2016 Honda Odyssey and as always, my service representative Michele Dessert and the rest of the service team did their usual great job making sure that my minivan was properly serviced & good-to-go.By-the-way, the sales person (Larry Worden), who handled my most recent minivan purchase, stopped by to say hello while I was in the waiting room to make sure everything was going well..

dave12345

Apr 8, 2016

My wife had been cleaning the car's interior and without thinking, left all the dome and door lights on thereby resulting in a flat battery. AAA arrived and jump-started the engine, but the tech recommended going to the dealer to make sure the battery wasn't defective. Arriving at Crown Honda, we were met and greeted by Diamara Morrill who promptly arranged a battery check to assess its power ability and reassured us that as we were under warranty , the battery, if found defective, would be replaced free of charge. Shortly, the results came back - battery strong and we were on our way home ! Great efficiency and service and we plan on keeping Diamara for any or all other services.

Melanie Barat

Apr 5, 2016

Don't waste your time!! I don't usually write reviews however, I strongly feel that my experience today needs to be heard! I helped my mother buy a brand new Hyundai Elantra last month from Crown Hyundai, and and was so impressed with the pricing and professionalism of the entire process from start to finish. So 2 weeks ago when My daughter asked me to assist her with purchasing a new car, I told her I knew exactly where to take her, however, the problem was she had her heart set on a Honda Fit. So I called my Salesman at Crown Hyundai to see if he could assist, he was more than eager to help in anyway and sent me down to Crown Honda to talk to Troy Young. What a mistake that was!! When we arrived Troy was talking with some other folks, so we waited and when we finally spoke with him, we explained that we were sent there from Crown Hyundai to see him, they had called ahead and let him know we were on our way, We told him we were interested in the Honda Fit and would lije to teat drive one. He passed us off to another sales person, who took us for a test drive and then we went inside to discuss pricing. the offer was written up and I started questioning the price, I explained, I had researched these cars and found them a few thousand cheaper at some other dealers, They offered no discounts or incentives, even though I explained that I was a AAA member and also had the True Car Employee car buying discount through my employer. In addition, I also questioned why there was a $ 3000 customer care package added on* ususally these maintenance packages are offered after the price is negotiated and are optional). i said we were not interested in that, and he explained that it was not optional! He said this was the #1 one rated small car in its class ( so why are are they forcing you to purchase a maintenance package on a brand new car?) When I asked why he was completely inflexible on the price of this car we were looking at the very basic Honda Fit- not a Maybach!) Hi comment was, " These cars do not depreciate when you drive them off the lot! Ok, now, he was not only rude and arrogant, he was obviously deceitful and clearly had no interest in selling us anything. It appeared we were wasting his time, and he appeared more than happy to see us go. Hi never gave his card or offer to follow up in any way. Apparently, he didn't know, ( or care to know that she drove from all the way from Sarasota to this specific dealership, because I had such recommended Crown), She is a preapproved, highly paid, professional) When I asked about the price he informed me that WAS the price, and that I could "sit over there and argue with him, if I wanted to" but the price would not change. Needless to say, at this point,I was sure that no matter how much she liked the car, it would not be purchased at this dealership from this sales person. . We asked if we could have the quote that he had typed out, for her, (for comparison shopping, and because it had all of my daughter's information on the top, and he, "No, we can't give that out for privacy purposes....Hmmmm, now that is a new one, he has my daughter's information, and will not give it to her to protect..."her" privacy"?? This man is shady and odd, and I wouldn't buy a cup of coffee from him. We then went right next door, to Auto Nation Toyota, and bought and bought a Brand new Prius that my daughter loves....from a very nice , professional salesman, and I will be referring all refer my friends and family to.. Crown Honda needs to clean up their act, and can learn a lesson from their very successful next door neighbor and I would never recommend anyone waste their time, energy , patience dealing with Troy YOUNG!! If you are looking to purchase a Honda, do yourself a favor and stay away from this dealership. and especially Troy Young. I might add. I have purchased many cars over the years ranging from Jags to Scions, and I ca say without hesitation, this was the worst car shopping experience I've ever had. Public - in the last week

Sem

Apr 3, 2016

I was having my 2008 Pilot in for service. Enver Bekric noticed me in the lot looking at the 2016 Pilot. He stopped and answered all my questions. I told him I planned on making a purchase in a few months. Enver never pressured me-gave me his card and told me to contact him anytime even if to only check on availability. I noticed a demonstrator on the showroom floor. The exact model and color I had in mind. I called Enver the next morning. We discussed a fair price and made the deal happen that day. I knew I came to the right dealership when I drove my new Pilot away and heard a noise in the dash (a creaking sound). Went back immediately. Enver had the service representative (Brooks Falzone) look at the problem. It has been in service for a few days but I am confident I will be satisfied with the final result.

john wayne

Apr 2, 2016

I've dealt with a lot of car salesman. In most cases I felt pressured and given promises that weren't kept, Larry Worden made me feel relaxed from the start. I told him I wanted a vehicle with certain features and price. He showed me a vehicle with everything I was looking for. He told me what he could sell it for and when I'm ready come see him. I called him two months later and nothing had changed. I bought the vehicle and felt good.

WPB

Apr 2, 2016

I recommend this dealership. Everyone there was friendly and pleasant. Johnnie Criss a great deadlier to go to . He spared no efforts to make sure I left with the car I wanted and did.

Ucf4spm

Apr 1, 2016

This was my 4th car I leased from Crown Honda. I felt very valued as a repeat customer. Gloria Baraban was my Sales Manager and was Excellent. She was very thoughtful, made me feel comfortable, and showed how much she truly cared. Justin Callahan, Finance Manager, was also a pleasure to work with- knowledgeable, personable, and also made the experience smooth. Highly recommended anyone to Crown.

cassie123

Apr 1, 2016

I leased a car 3/31/2016 from Ralph Cater, he is a very honest sales man, he does not fit the mold of car sales man. He helped me get of a lease I was in 3 years ago 4 months early. I leased a 2016 Honda Civic thru Ralph Cater, a good price a beautiful car with a lot of bells and whistles. Today I am returning for Ralph to teach me how to work all the extra's on the car. Last night I noticed the car was not shining like a new car so when I return today I will ask them to shine it up, no worries ! Monday I go back to get the windows tinted. I would send all my family and friends to Ralph Cater, he is an upstanding man. I am a single woman looking to lease a car on my own and I never felt that Ralph Cater or any other people at Crown Honda were trying to take advantage, Great Experience !!! Cassie123

PparkCHCustomer

Apr 1, 2016

Recently brought my car in to Crown Honda. Brooks Falzone was the employee who helped to service my car. He was extremely helpful in walking me through the service process/payments. He answered all of my questions and explained all the service completed on my vehicle.

cassie123

Apr 1, 2016

Hello I leased a 2016 Honda Civic at Crown Honda 3/31/2016. My sales agent Ralph Cater is a very honest man, he does not fit into the mold of a car sales man. He helped me get out of my last lease 4 months early. Got me into a 2016 Honda Civic with a lot of extra's keeping my payment the same as my last lease. I would send my family and friends to him knowing he would get them the best deal possible. Also the financial guy I think his name is Justin was very personable individual, making signing all the finance paper a pleasure. I will return to Crown Honda for my next car.!!! Cassie Granger

Acurafan

Mar 29, 2016

Gerlanda Holloman is an excellent service advisor. I trust him completely. They never perform work not needed or sell you things you don't need.

Jan Ankerberg

Mar 27, 2016

Michelle always lets me know what repairs I need and the company stands behind their repairs. Best of all, everyone is friendly. I have been dealing with Michelle for a number of years and she always has a smile and is in the know when it comes to your car. Thank you very much. Jan Ankerberg

Catcollector

Mar 26, 2016

Went this morning for oil change only to find Gerlanda Holloway who was an excellent service advisor at another Honda dealership I frequented when I had my old accord! I can't express how happy I was to see he is now at Crown Honda! Gerlanda picked up as my advisor perfectly. He kept me posted on what my car was due for & when it was going to be a while got me a ride home & continued to keep me updated! Gerlanda being at Crown Honda has made this dealership perfect for me! Crown Honda is the best! All the support personnel are so helpful & friendly & even care greatly for the cat who has claimed the place home! Thank you one & all!

Sharell Allen

Mar 26, 2016

Thank you Gerlanda Holloman for such good quality service you were very professional and patient with me. Thanks for making my experience warm and friendly.

Keith

Mar 25, 2016

The best. Been coming here since 1993. Outstanding attention to detail. I have owned Hondas for over twenty years and they seem to get broken in at 150,000 miles.

Larry7903

Mar 23, 2016

I have been going to Crown Honda for my vehicle repairs. Gerlanda my service Rep. is the best. Honest, realistic on repair time and cost. Keeps me on track to service vehicle per Honda requirements. Keeps in touch with updates and calls right away if an issue comes up that will delay time promised. I can not say enough about his personal attention he gives. He recently suggested to me since my extended warranty was running out and I have been having a lot of issues with the van it may be time to consider buying a new van. So I did and now have a new 2016 I bought at Crown. I look forward to working with Gerlanda to keep my new Odyssey in tip top shape.

Dolph1n

Mar 23, 2016

gerlanda holloma was an awesome service writer! He got me in and out in 30 min! The lot guy was the nicest too! I don't remember his name but all around a very pleasant experience! Highly recommended!

GrandpaRez38

Mar 21, 2016

first i would like to say that i followed gerlanda holloman from another dealership he was very helpful and knowledgeable. when i heard he was at crown honda i brouught my new crv to him i believe he will be a great asset to the company because of his knowledge and caring for his customers

Jim Booth

Mar 21, 2016

We've done business with Crown Honda for about 25 years, and one of the biggest reasons is the terrific service we always get from Michele Dessert. She's fair, honest and funny. What's not to like?

Grant,Tammy

Mar 20, 2016

My husband and I were a little stressed about being without transportation for a week , We were referred to Crown Honda through the Credit Recovery Program.... We immediately scheduled an appointment.....Due to traffic we arrived over 30 min for our appointment .....Upon arrival we were greeted with a smile from quite a few Crown Members..... Carolina Nebbaki is the first person to contact me Internet Sales Consultant... She got my hopes up so HIGH about coming in , she really made feel confident about coming in....Michael Wolf sales consultant was very knowledgeable about everything we discussed at the consultation , we had the pleasure of learning about cars and buying cars also ...the first question he asked was "Which type of vehicle are we were wanting to purchase"? We also had the pleasure of meeting Jason Sales Manager...... We had the pleasure of meeting with the Financial Services Manager " Justin Callahan.....My husband and I had BEAUTIFUL & AWESOMEexperience with purchasing an Awesome car that me & my husband loves so much ......We do plan on purchasing all of our future cars from Crown Honda in Pinellas Park !!!!!!! We also recommend anyone and everyone to Crown Honda in Pinellas Park ! Carolena Nebbaki, Michael Wolf , Jason sales manager and Justin Callahan ....THANK YALL SO MUCH FOR GOING ABOVE AND BEYOND , FOR BEING SO PATIENT WITH US.......10 STARS UP FOR FOR ALL THE HARD WORK AND DEDICATION TO THE COMPANY AS WELL THE CUSTOMERS....... ALL SMILES OVER HERE!!!!!!!

C.jlai

Mar 19, 2016

I've been a customer of crown Honda for a year now and I have had nothing but awesome service from the time I bought my Car down to the regular maintenances. Michelle Dessert is absolutely awesome and professional. I believe she is the assistant manager/supervisor in the service department. There was a recall on my car and she helped me get into a rental at no expense to me even though rental places require an age restriction fee considering I am 24. I felt really comfortable talking to her and I didn't feel insecure to ask any questions. She didn't avoid any questions and she thoroughly answered any concerns I had. I've been to a lot of places that made me feel hesitant to ask questions, but as for Michelle, she was sociable, professional and exceptionally amazing.

grin99

Mar 18, 2016

I have been coming to Crown Honda for service for over 20 years. Michelle Dessert consistently provides good service by setting my expectations around time for the service, clearly explaining any issues that have been found and keeping me updated on the progress. She is the reason that I purchas Honda's from Crown Honda when there are several Honda dealerships that are much closer to my home. She "lives" the role of good customer service setting an example for the service team.

thehman74

Mar 18, 2016

Went to Crown Honda to get a new key programmed to my car, the service and the people were so nice and fast. Gerlanda Holloman was my Service Consultant and I really appreciate his expertise in the matter at hand.

Ray Sparks

Mar 16, 2016

Gerlanda is the best. I have three Hondas and Gerlanda is the only one I go too. He always treats my like I'm important.

sherman relyea

Mar 15, 2016

Team was very helpful. Very nice place really clean. My sales person Edward was excellent showed me the cars I wanted to see with out any pressure at all. He explained every thing to me about my new car as well as the dealership it's self. Had an excellent experience with getting my new car. Well done to the Crown Honda Team.

fit2go

Mar 14, 2016

Mr. Holloman was awesome. He opted not to up charge me by showing me how to replace my brake light bulbs. I bought the bulbs at Honda and he helped me install them. In and out in 20 minutes. Thanks!!

Martin99

Mar 14, 2016

This is my third time coming to Crowne Honda. I always work with Gerlanda Holloman, who I call "GMoney." He is beyond polite, clear, and always looks out for my pocketbook. I was there for an oil change. There was a problem with my oil plug. "GMoney" took me to the mechanic, showed me the problem and together all 3 of us came to a resolution on how to proceed. I always feel well informed by Mr. Holloman. He communicates clearly and lays out the options. As I waited for my service to be completed he touched base often. I sat outside part of the time and the other employees were friendly with me as well, engaging me in pleasant conversation. I am usually suspicious of car dealerships, especially service departments. But I trust Crowne Honda and a big part of the reason I trust them is Gerlanda Holloman.

John6241946

Mar 9, 2016

Crown Service and Gerlanda Holloman did a great job in a timely manner. Oil change tire rotation change all filters and had the care ready as promised with a clean and vac. Nice experience by very professional staff. Thanks

Buckeye

Mar 3, 2016

This was the best experience we have had in purchasing a new car. Beginning with doing a search on the internet saving many hours, to working with Jonathan Plasky at Crown Honda. Jonathan was very thorough in helping our decision, meeting our needs in budget and our lifestyle. All staff was very friendly and the clean surroundings made it a pleasant experience for us. Would recommend Crown Honda and Jonathan Plasky to anyone.

JAM

Mar 2, 2016

This was my first purchase on a lease at Crown Honda. My experience was a pleasant and fast. Aimee Morris and Maria the finance manager were wonderful! Answered all of my questions, were patient and very kind. I shopped around at 2 dealerships prior to calling Crown Honda. The met my request on the offer and I purchased my new vehicle from Crown Honda! Everyone was so kind and accommodating. I highly recommend this dealership. I will be back.

Greg

Feb 29, 2016

I bought my 2013 Honda used from Crown back in April of last year & about a month after the purchase it would occasionally need a jump to get started. I didn't really want to go back xxxxxxxx & complaining so I kind a let it go for a while until recently when it would even start with a jump. I called the service manger, Joe, who along with G (nickname, the guys name is long and different) checked my problem out. Honestly, at the time I went in I was pretty upset because I thought I had a major electrical problem because the of the dashboard's reaction when I tried to start the car. Turns out the battery had a dead cell in it and those guys replaced the battery at NO CHARGE. I couldn't believe it. I've bought four cars now from Crown, two Honda's & two Hyundai's, and will continue to do business with them in the future. Thanks You guysGreg V.

pryan

Feb 29, 2016

On the last scheduled maintenance there was a problem found that necessitated getting my timing belt and associated package items to be done before the normal time. It was a safety issue. If my service manager Michele and the technicians had not discovered this issue I could have been on a long road trip and been caught in an unsafe situation. Michele is always pleasant and efficient and she really cares about her customers. This is my third Honda Accord and I will always get service at Crown Honda.Thanks for this opportunity to talk about my experience.

Danielle

Feb 29, 2016

I recently moved to the St. Petersburg area and took my Honda Accord to Crown Honda for the first time for service. I was impressed with the level of customer service that Brooks Falzone provided. He went out of his way to make sure I was comfortable and update me on the progress of my vehicle. Brooks did not try to push any additional services on me and was very professional and trustworthy. I will not bring my car anywhere else.

none00

Feb 28, 2016

Randy Stiles was efficient, friendly and professional when attending to my repair needs. Tire warranty had been lost, and he went above and beyond expectations to resolve the issue. Hats off to Randy!!!

donnah

Feb 27, 2016

I have been working with Gerlanda Holloma for years. He is the best one out there so far, from any dealer or brand. The most important part is he is trustworthy and very informed about how the Honda works and runs. I am so glad i found out where he transfer to, their lost.

Horace H.

Feb 27, 2016

Michelle Dessert is a friendly and professional assistant service manager and got me in and out in no time with my recall repair. She offered an inspection but wasn't put off or pushy when I declined. Great experience and I would definitely go back for service or car purchase.

Surfdog7

Feb 26, 2016

My service adviser Michele had my service records from last time, We reviewed the service I wanted and she explained each item I was interested in so I could make an informed decision. I had a door actuator recall which she had the mechanic check and do the replacement. All in all I felt that I was treated well from the minute I drove the car on the apron till I left.

Suzieq6738

Feb 26, 2016

We have had Hondas since 2006, and Michele has given us quick, courteous, and trustworthy service since that time. She is definitely our go-to person for a service manager. She knows her Hondas!

Amy M

Feb 26, 2016

Michelle is always extremely professional, courteous & knowledgeable (and funny!)! She makes it a pleasure to come in for service. I will continue to use this dealership for all of my service needs!

angeejess

Feb 26, 2016

Gerlanda has been my service adviser for quite sometime. I left my previous service center and followed him to Crown Honda. He displays excellent customer service. He is always attentive and courteous. He is very knowledgeable about cars and keeps me informed about any recalls. He will be my service adviser as long as I owe my Honda.

N.Patterson

Feb 25, 2016

I am very greatful for the assistance and service provided to me by Michele Dessert and Robert Kirkland. They have always taken great care of my 1989 Honda CRX. I feel they are excellent examples of why Crown Honda is a leader in the automobile industriy.

suzypf

Feb 25, 2016

Michele has been our go to person at Crown Honda for almost 20 years! She is an exceptional service manager! Very knowledgeable! Very service oriented! She is the biggest reason I go to Crown Honda for service!

mr_fastener

Feb 23, 2016

MISCHELE Dessert is the primary reason to get your honda serviced at Crown. She is honest and is extremely knowledgeable about your honda automobile maintenance. She has been a big part of why my 2004 civic with over 100,000 miles is still running great. Highly recommended.

Short

Feb 23, 2016

The salesman worked very hard to put together a great deal. The finance people went above and beyond to put us in this superior vehicle. A great experience that I will recommend to my family and friends.

vbmiller0042

Feb 23, 2016

G is the guy you want to go to if you are having car trouble. He goes the extra mile to make sure you are satisfied with your car. He is extremely nice, and does not treat me like I am some stupid girl that knows nothing about cars. He listens and is awesome. Go to Crown Honda if you want to be treated with respect and kindness. I recommend everyone going to G for service.

andrewdsaf

Feb 23, 2016

I have been going to Crown Honda and specifically Michelle for years with all my Honda vehicles. Her attention to detail and courteous/friendly demeanor is always a welcome experience. I actually take my Acura vehicles for service at Crown Honda because of how exceptional the experience has been.

Gungah56

Feb 21, 2016

I'm so happy with our relationship with Crown Honda. We live in the Wesleyan Chapel area but drive to Pinellas Park and Crown Honda. Michael Wolf is our salesman he is knowledgeable and very considerate. He listens to what we need, and has always been able to help us find a vehicle. This is my 3rd new vehicle that Michael got me into. He is the BEST.

Camelwaltz

Feb 19, 2016

We had the pleasure of meeting Aimee Morris. Her friendly demeanor and professional approach made our visit to the Crown dealership a pleasant experience. She went out of her way to fulfill our needs in a swift manner. I would highly recommend giving Aimee a call should you decide to purchase/lease a Honda - you will be in very good hands.

Del Soul Mate

Feb 17, 2016

For 23 years my now 352,000 mile Del Sol has gotten the best service ever. It runs like a top and that's all thanks to Michelle Dessert and her team. I don't know what I'd do if Michelle weren't there. Love that place!!!

Nancy Gee

Feb 17, 2016

I bought my 2007 Honda from this location. I have since moved from the area about 45 miles away however, I keep returning to Crown Honda in Pinellas because the service is and has always been fantastic. Ms. Michelle Dessert has always been professional, and very helpful.

kynyad

Feb 16, 2016

I got my first car from here it was a used Honda Accord 2010. It's a great car and exactly what I wanted and the staff was so nice Edward Mitchem made sure that I left in a car that I truly loved and the finance people, especially Ms. Davis, worked with me and helped me get a great car with low payments. I'm glad I chose to get my car here.

Ridgeline21

Feb 16, 2016

Very helpful and knowledgeable. Helped me pin point what I needed done. Also made me aware of a recall that I need to take care of. He definitely help me out.

Smac

Feb 16, 2016

My most recent visit, today, was for my low tire and headlights. "G" is what my service provider goes by and I always appreciate how patient and attentive he is. I am a returning customer and have previously worked with "G." He greeted me with a friendly smile and he recognized me immediately, which I appreciate and makes me feel welcomed and not a nuisance as some other places prior have come across. I always tell my friends to check Crown Honda Service first because I don't feel as if they are trying to push unnecessary services for extra money and I will be returning for my future service needs.

Cheif2012

Feb 13, 2016

I take my Honda Pilot to this dealer every time I need regular service. I only gave them 4 stars because just once did I wait a very long time during one of the more involved service visits. They treat their customers like neighbors, and always do the little extra that makes me come back. And they don't try to unnecessarily up sell me-a rarity in the regular service biz.

Kathy W.

Feb 11, 2016

Brooks Falzone was very polite and helpful. I will definitely go to Crown when my lease is up.

tabarino

Feb 10, 2016

The service department was extremely helpful in getting my inconvenient factory recall handled in a very time-efficient manner. I couldn't have asked for any more attention to my needs and time allotment.They were great!Tab Brown

gary

Feb 8, 2016

we would come back and purchase again from ed mitchem. he listened to our needs and our wants. he showed us the perfect car. it was just what we wanted and we fell in love with it. the whole experience was perfect. it was not an all day thing.

ryan1208

Feb 8, 2016

Ive been at crown dealerships before but i have to say crown honda is my favorite. Everyone was very nice and helpful. I dealt with edward mitchem and couldnt be happier we test drove the exact car i was interested in and i didnt even have to drive another car i was soo happy i purchased the vehicle that day and im loving my new honda accord. Thanks again crown honda and most of all thank you edward for making that experience a great one and not a nightmare.

tamara taylor

Feb 8, 2016

I just bough a car from crown honda and i couldn't be more pleased with the customer service. i came in was helped by Jonathan plasky i told him what i was looking for and my budget and he found me a wonderful car that i couldn't be more happy with i would highly recommend crown honda to anyone looking for a new vehicle

Frankl

Feb 7, 2016

had a great experience for my first scheduled service on my Pilot. Michelle Dessert was my service manager and I was very pleased with how professionally she handled my service. They noticed a problem with CV joints and Michelle was able to verify it was covered by warranty. My time waiting for my scheduled service to be completed was reasonable. Michelle Dessert needed to order the parts for my CV work and will call me to schedule the repair. She also suggested some other work to be done she we did some rough scheduling for those two items discussed. I appreciated the fact fact that Michelle, as well as others I've encountered at Crown, did not try and push unnecessary repairs on me. I've been dealing with Crown for many years now and highly recommend these folks. Frank, Pinellas Park

jacksonst

Feb 5, 2016

My sales representative Edward Mitchem made my car buying experience absolutely seamless! I found my car online at another Crown dealership, once he gained knowledge that the vehicle was located at another Crown dealership, he personally brought the vehicle to Crown Honda which was more convenient for me as a customer to finalize the sale. This gesture in itself was above and beyond but once I was actually at the dealership to finalize the sale, he made me feel as though I was his one and only customer at that time! I highly recommend Edward Mitchem as a sales associate for a stress free and pleasant car buying experience!

jquinn

Feb 5, 2016

My sales professional, Edward Mitchem was AWESOME. Being that this was my first time purchasing a new vehicle in over 20 years, I was quite apprehensive about how the process would go, but from the initial inquiry to driving the car away from the dealership, I couldn't have asked for a more phenomenal experience! Edward was the go to guy to make this experience probably more relaxed and efficient than I could have thought possible. He made me feel comfortable right away. During the car search and price negotiation Edward, my Sales Consultant demonstrated professionalism and a clear understanding of my needs as well as meeting my target price. He was not pushy. The business manager and financial advisor were professional, friendly and very kind in helping me make the deal. The whole process was conducted in a friendly, relaxing and cordial environment. Everything went very smooth and I will definitely recommend this dealership to all my friends and family members and would buy another vehicle here. Thanks once again to Edward Mitchem for making my new car purchase (2016 Honda Civic) a delight. A+++++++++++ J.Quinn

Bel

Feb 4, 2016

Gerlanda Holloman is by far the best Service Advisor I have ever had. He is attentive and reliable and makes sure I am completely happy with my vehicle and service. Gerlanda is always honest and patient and answers all my questions and concerns thoroughly. This is the second dealership I have followed him to and will continue to do so because of his consistent quality of service. Highly Recommended!!!!

Jeryl

Feb 2, 2016

Garlands Holloman has been my best service advisor for many many years. I will follow him to any dealership he chooses. He has always been honorable, trustworthy and respectful to me and to anyone I send to him. Glad I found you Gerlanda.

jackid1147

Jan 30, 2016

I've purchased my last three Honda from Crown Honda and have always dealt with Michelle Dessert,Service Adviser for over 20 years. She knows her Honda's..She's the best. Jacki DeCicco

DebbieDragon

Jan 29, 2016

Michele Dessert is "The best service advisor" ever. She makes sure that my car has priority service and always gets everything completely in a timely manner.

Dizfam4

Jan 29, 2016

I have been a Honda owner since I bought my new 1986 Honda Prelude Si off the showroom floor in CA. I moved to Florida shortly thereafter and meet Michele and I can honestly say that she is by far the best service manager. I know she always has our best interest in mind when it comes to the repairs as she knows I am putting my children in these vehicles and sending them off to school and I need that peace of mind. She is knowledgeable and honest and a pleasure to deal with. I will continue to bring my business to her.

kcarhart131

Jan 28, 2016

I have been taking my vehicles for service at Crown Honda for over 20 years and what is really nice is my service representative is still the same, Michelle Dessert. She is and always has been terrific to deal with when I have had my vehicles in for service. She is very experienced and knowledgeable and makes sure that my vehicles are well taken care of. It is great to deal with someone who provides such excellent service.

mountainman

Jan 28, 2016

Have been buying and servicing vehicles with this dealership for over 30 years and for over 20 years have been working with Michele Dessert, my 'go to' Service Advisor. Michele is very knowledgeable and experienced and always tells me of any problems or issues and my choices for resolution. With her advice and knowledge she helps guide me to the best solution while also helping to do it in the most economical way, letting me know the things I need to 'do now' and those I can delay. And a huge plus, she always keeps me informed of status and cost and is easy to contact if I have questions. She is always courteous and a real pleasure to work with. Ditto the service department, who are very knowledgeable and skilled and provide great service.

orangeblossom, judy29

Jan 28, 2016

I have owned three Honda's over the last 20 years all of which were purchased and are serviced at Crown Honda. I live only a few miles from another Honda dealership but I drive 17 miles to have my car serviced at Crown Honda As I stated in my title, Crown Honda is and outstanding, professional and very courteous dealership. I have my Honda serviced regularly. I follow the guidelines for the necessary servuces. One of the reasons I only get my car serviced at Crown is because of Michele Dessert. She is excellent. She is very knowledgeable, professional and honest and I know the service will be done correctly. I highly recommend Crown Honda Dealership. I would not go anywhere else.

Ginapblue

Jan 21, 2016

Gerlanda was quick, efficient and courteous throughout my service time spent there at Crown. I was apprehensive about taking my car to a dealer for service as I feel pressured to purchase things for my car that I do not need or could easily do myself. With Gerlanda, it was not like that at all, he only recommended what I need and there was no pressure. I will definitely return to Crown and only work with Gerlanda in the future. Thank you for hiring such an honest employee!

Jersey girl

Jan 21, 2016

Ms. Morrell was a very good customer service rep. This is our second time bringing our car in for service and each time she was courteous and, informative. She told us what to expect as far as the repair, including the cost of the repair and estimated the wait time exactly. We were given an appointment that fit our schedule when we first called for service. We were very pleased with all aspects of the interaction.

captbill

Jan 21, 2016

DAIMARA HAS ALWAYS BEEN VERY HELPFUL AND KNOWLEDGEABLE YOU DON'T SEE THESE TRAITS VERY OFTEN THESE DAYS SHE SEEMS TO HAVE A GENUINE COMMITMENT TO HER JOB .

hah63

Jan 20, 2016

There are no words for the service that Gerlanda helps me with. Always finding out the problem and getting it taken care of fast. Thanks

Martin99

Jan 16, 2016

I am new to the St. Petersburg area. I was having an issue with my Accord starting. I took my Accord to Crowne Honda during my lunch break. Crowne took my car and provided me with a ride back to my work place and pick up when I was done with work. Gerlanda Holloman was my service advisor. He kept me informed of the steps that were taken to resolve my issue, the cost to repair it and what was on the horizon in terms of up keep. Gerlanda Holloman (who I call, "GMoney") was friendly, clear in his communication in order that I understood precisely what was happening with my car, and made sure I was totally satisfied with my service. I had the same mechanic for 29 yrs. Trying to find someone new to service my car who is honest has been a big concern of mine since moving to St. Petersburg. I think I found a home at Crowne Honda. "GMoney" is a big reason why I will be going back to Crowne Honda for my future car needs.

ACC1122

Jan 16, 2016

Had a blowout and Gerlanda had the right tire and was able to squeeze me in and get me back on the road in a little over an hour.

mcyr

Jan 15, 2016

I've been bringing my Honda Pilot to Crown Honda for service for over 10 years. My service adviser, Michele Dessert, is reliable, responsive, and most of all I trust that she will only recommend services and repairs my vehicle really needs. She understands what it means to be on a budget and works with me to prioritize vehicle needs, obtain coupons and goes above and beyond to work directly with my extended warranty provider. I wouldn't trust my Pilot with anyone else.

mic/mag

Jan 13, 2016

Gloria knew what I wanted in my "new" car after a very few questions. After checking the stock she had only to bring out 1 car for me to look at. She was easy to work with. Haven't needed service yet.

Ray Sparks

Jan 9, 2016

Gerlanda is awesome. He takes great care of his customers by always keeping them informed. He is friendly and professional. The charges were exactly what he said they would be.

Jay

Jan 8, 2016

I moved to FL 10 years ago, since that time Crown Honda has serviced my Honda CRV (04) and MichelleDessert has been my advisor!!! My CRV is in perfect condition and I credit Michelle Dessert and Honda's service for this. This team is the best, thank you, Jay Sumner

HondaCRZ

Jan 7, 2016

Gerlanda Holloman is excellent. He does exactly what he says. He is courteous, fast and efficient. I am always in and out with the best service. He does not try to sell me anything that I don't need. I highly recommend if you need anything to go see him.

t_curotto

Jan 4, 2016

Been going to Crown for service for years but never bought a car from there, recently I told my Friend/Service advisor Michele I was thinking of purchasing a car from another dealership and she was offended and wanted to know why I did not come to Crown Honda. Well after she calmed down and I talked her off the ledge I told her Crown did not need to offer deals because they had so much business they don't need to offer deals, 2 seconds later she introduced me to Larry and said he's looking at a used Acura but would also consider a Honda Accord if something is available. Well I don't hear from Larry for about 2 weeks and I figure he's working on tons of deals and has forgotten about me so no big deal; did I really need a new car my 2008 accord was in great shape thanks to Michele. So out of the blue Larry calls me and says I did not forget about you I was just waiting for the right vehicle to come in and I was not going to waste your time but you need to get over here, I got a 2013 with 15K miles; I mean who drives a car 15K in 3 years, a monk. Well as promised its perfect but after talking with Larry we were just too far apart on price but you could tell he was not letting up, however I was not going to give my fantastic 2008 away when is was in great shape and I knew the value by doing my research. Well I don't know who Larry contacted, badgered, brow beat, bribed, threatened, etc... but at 9 AM the next morning he came in with the price I had in mind and there was no way I could say no. My brother in law "the car guy" asks me why I chose Honda over Nissan. there had to be a good reason, and I said. yes there is and her name is Michele, then when my friend "car guy #2" saw that it was the 2013 touring model (i.e., totally loaded) I got and knew what I paid he said "you got the touring model for what price again" it was confirmed I made a great deal. Long story short, regardless of sales or service you should always trust the folks at Crown Honda because their on your side.

Hyperweb

Jan 2, 2016

That title may seem harsh but I will assure you that Mr Holloman will ensure that your vehicle service is completed accurately, timely and with a tone of customer service that seems to have been lost over the years. I own two Hondas, a 2001 accord and a 2011 Crosstour. I have never had complaints or problems arise from any server Mr Holloman has oversaw. This is particularly important regarding the 2001 accord because much work has been done to this car in the last year as a restoration project. Like many others I don't particularly trust mechanics. Mr Holloman has restored that trust and he is the only person in Tampa Bay I trust to handle my service when it is needed. Not to say there are no other qualified service managers in the area but my personal experience would suggest that you visit Mr Holloman at Crown Honda.

ACC1122

Jan 2, 2016

If you want trusted service you can count on Gerlanda. He gets the job done right and at a good price. He is the ONLY reason I'm using Crown

Anand

Jan 1, 2016

The overall experience was very satisfying. The friendly behavior of the sale persons made the deal a fun....enjoying Honda Accord ride..thanks to Mr. Jonathan Plasky.

Louise48

Jan 1, 2016

A bit intimidating for me, personally, at first. But Edward Mitchem was a trooper and a gentleman in every way. He worked w/ me from my Internet shopping to coming into the dealership. A gentleman and knowledgeable. I highly recommend him!

Mark S

Jan 1, 2016

My experience with Crown Honda was exceptional. The internet salesperson, Jonathan Plasky was an excellent and honest communicator throughout the entire process. He was knowledgeable, courteous, and friendly. It took several days to negotiate, but in the end I received an outstanding price with several options as added value. No other dealership could match the price I received and I am certain when I tell you the that no other Salesperson came close to working as hard as Jonathan Plasky did in communicating and fighting for my price and getting the additional options I proposed for my deal. I would recommend this dealership and in particular Jonathan Plasky to anyone looking for a Honda product. You will not be disappointed.

Ron32

Jan 1, 2016

It was a refreshing visit to have my Odyssey serviced. I was impressed with Gerlanda as he was very knowledgeable, friendly and greater me in the service area and explained what service I needed and when the service was finished he explained exactly what service was completed on my vehicle. Completed the paper work and guided me to my vehicle and I was on my way. He is an excellent Service Advisor.Ron

Scott5628

Dec 30, 2015

I take my car to Crown Honda in Pinellas Park. I have dealt with one of the best service person working there. Michelle Dessert. She is very friendly and helpful. She explains what service is needed and how much it will cost. If there is anything of concern she will always call and give me options. I can always count on Michelle Dessert. I make sure I see her when scheduling my appointment for service.

Sam Liang

Dec 25, 2015

The second day we arrived in St. Pete, we visted Crown Honda. Luckily, we mett Ralph, who provided valuable information and suggestions in our first new car purchase. The negotiation of the price and process of finance went very smooth. We highly recommend this dealership and Ralph for people who are interested in purchasing honda cars in the st pete region.

Lizz

Dec 24, 2015

I came to Crown Honda with my heart set on a new Honda Accord. Larry was so patient with me and put his best foot forward to get me in the car that I wanted. He was very upfront and honest and he answered ALL of my many questions with superb customer service. Buying a new car can be scary because of hidden fees and pressure from the salesperson but Larry went at my pace even in my uncertainty. He was professional and insightful and his approach helped ease my anxieties. The finance manager (Justin Callahan) was also super friendly and approachable! Very informative and honest about all of my assigned fees. I KNOW I made the right choice by choosing Crown Honda & even more so for working with Larry Worden. THANK YOU!!

Char

Dec 24, 2015

I have recently moved to this area so I was not yet familiar with the Honda dealers. My 15% oil light came on two dats before Christmas. I didn't want to wait so I called Crown. They explained that I might have to wait an hour to hour & half. My car was ready in one & half hour. The agent I delta with was Gerlanda. He was very efficient and polite.

Dmspartans

Dec 23, 2015

Gerlanda Holloman was great. He greeted me when I arrived thirty minutes before they opened and explained everything throughout. I got in and out in ninety minutes though I did not have an appointment

John Joseph

Dec 22, 2015

Michelle Dessert took care of me all through the process. She was great!

Kel-bel

Dec 22, 2015

I am new to Crown Honda; I was loyal to Autonation for 11+ years and when I heard that Gerlanda Holloman (whom I have trusted exclusively with my previous car, 2004 CRV and my current Honda) was leaving and had accepted a position with Crown, I was apprehensive at first to try a different place to take care of my beloved 2006 Ridgeline but losing Gerlanda's professional and knowledgable advice was not an option for me so I made the switch and WOW was I impressed with the staff and friendly, welcoming atmosphere at Crown! I have no regrets and I would never have known but now I am thrilled ready to start a new relationship with Crown and continue my long time relationship with Gerlanda!

honda customer

Dec 18, 2015

Michele Dessert has scheduled maintenance and repairs for my Honda for many years, and she is amazing. Michele is professional, knowledgeable, compassionate, thorough, honest, and no nonsense, with a great sense of humor. Michele always figures out the most convenient schedule for repairs and arranges courtesy van rides as necessary. Michele and the mechanics at Crown Honda are top notch.

lmohler

Dec 18, 2015

James is a fantastic point of contact. He keeps me in mind and prioritizes. It's too bad everyone cannot work with him. I trust his recommendations and know I'm getting a quality service. It's hard to find service reps that care like James.

CRE

Dec 18, 2015

I was browsing through the lot as I sometimes do. I had been planning to buy a new or nearly new car in roughly six months or so. Ended up driving away with the car I wanted with a a fantastic deal I hadn't anywhere near anticipated. Enver, you rock! Thank you for working with me on this.

Disenchanted buyer

Dec 16, 2015

All I can say is JAY BIGGERSTAFF GM ROCKS!!!I can see why the this GM is in the position he's in and why the employees I encounterd spoke so highly of Jay... Some said he's a man of extreme integrity and understands it he issues of everyday life. My expierience was exactly that...a major snafu took place on Saturday and today it was remedied... Jay showed concer and compassion beyond what was expected. He honored the price that was on the car I wanted to purchase. He also put me in the hands of Mike Tran who was terrific in his own right. Nothing was too difficult for him to handle....Crown Honda I will return with both family and friends because of the ROYAL TREATMENT administered by your organization.

NASCAR

Dec 3, 2015

If this was a survey with rating 1 to 5 with 5 being excellent. The individuals that help me would be a 6. They showed respect for what I was looking for and DID NOT try to sell me on items I did not need.

Hmm

Nov 30, 2015

Michele Dessert offered great customer service when I recently brought my Pilot in for a maintenance check. Fast, courteous and professional! Thank you Michele and Crown Honda.

Niknik37

Nov 26, 2015

I came in for my oil change on Monday my service advisor was James McLaughlin. It was very busy but James kept me informed while I waited and showed me where the computers were and offered a coffee and a breakfast cake. Great just job James!

malxa

Nov 23, 2015

For over 25 years I have used Crown Honda service for all of my Honda/ Acura vehicles. I specifically recommend Michele Dessert, she is knowledgable, personable and truly understands customer service. She always leaves my vehicle in the capable and equally impressive Mike Larson, the service tech. I haven't the interest in even considering any of the other Honda/ Acura service centers I pass as this team is bar none the one I'm most comfortable with

BigSky134

Nov 18, 2015

Crown Honda in Pinellas Park is the shadiest, most unreliable, most unorganized dealership I have ever had the displeasure of working with. I am a 23 year old female living in St. Petersburg and trusted them to take me seriously as a customer and sell me a reliable car. Well I'm guessing that what they saw in this young pretty face and polite demeanor was an easy target. And oh wow were they so wrong. I drove my car home and that night realized non of the locks worked. When I called them the next day, my sales rep, Jonathan told me to bring the car in and it would be taken care of. After waiting for 2 hours that day, Jonathan told me they would not be fixing the locks for free, a problem they never told me the car had before I bought it, and that it would cost me around $2000 a door! That is doubling the price I paid for the car. Because I was unwilling to settle for that monstrous rip-off I found myself driving an hour round trip to the dealership twice a week for a month as the Honda employees referred me to this manager and then this sales rep and then that finance rep until I finally found someone who acknowledged that IT WAS UNACCEPTABLE TO SELL A CAR THAT DOES NOT LOCK TO A 23 YEAR OLD GIRL LIVING IN DOWNTOWN ST. PETERSBURG. Finally after one unsuccessful fix, and another slightly more but not completely successful fix, I decided to say screw it that I still can't lock my drivers door automatically unless the door is shut. Because I was so sick of dealing with the dealership I just didn't care anymore. THEN after waiting 2 months for my registration, and walking in to get my 3rd temporary tag, I was told that the tag problem could've been fixed when I went in to get my 2nd tag but the man I'd worked with obviously had been misinformed and that they were sorry again that yet another employee had no idea what they were doing. The icing on the cake: My mom wrote a bad review so I got a text asking for her number so that the GM could call HER and apologize to HER for MY awful experience. Great move, Honda, great move. So here is my horrendous review. So maybe I will get the apology I deserve now? Or maybe don't even bother because you would be calling hoping I'll take down this review, not because you are actually sorry. And I am NEVER taking down this review. In fact I think I'll post it to every review site I can find. Bye Felicia.

Tamsez

Nov 13, 2015

Made an appointment for oil change service and was greeted by Skip right on time. He saw that all my requests were met and I used the discount flyer they had just sent me!! Thank you Skip and Crown Honda!

Fit Fan

Nov 10, 2015

Daimara was very helpful when my Honda Fit needed lots of repair after having been stolen. She was so empathic with what I was going thru and put me at ease. On top of that, she was really knowledgeable about the process; the insurance claims, police report and etc. She arranged for the rental car; Enterprise picked me up without me having call them. I appreciated Daimara's efforts so much.

itsahybrid

Nov 9, 2015

This is the third Honda we have owned and have been extremely pleased with their reliability. I use Crown Honda in Pinellas for service and have been very pleased with the service I receive from Michele Dessert. I have always been impressed with her knowledge and ability to communicate effectively. She is always courteous and professional.

Xmasnana

Nov 9, 2015

Once again outstanding service at Crown Honda of Pinellas Park. Michele Dessert continues to be such a pleasure to work with. She manages to be both kindly respectful and completely competent at the same time. Jeffery is "my" mechanic and always explains what needs to be done and why. For an elderly widow this "dynamic duo" is a Godsend! Many thanks.

Hoffmase

Nov 6, 2015

Went in looking to lease a new CRV with a certain budget and criteria and Johnnie Criss made it happen! The experience was pleasant and fairly quick even after having to go back and forth to get what I wanted in my budget. Johnnie even called me the next day to make sure eveything was going well and I was figuring at all the new technology I had never had before!

Chadstpete

Nov 5, 2015

Dealership made the buying experience easy. Would work with them in the future. They were able to beat a price obtained from another dealership. Johnny was a pleasure to work with.

Gailand

Nov 4, 2015

We always ask for Damara as she has worked with us for years, and know our problems. Always good service from her and the people back in the shop!

A+E

Nov 2, 2015

Johnnie Criss was the sales consultant that helped me and my wife find our vehicle, and He was so nice to us and very accommodating in helping us find a car that fit our needs.Mark Phillips (Financial Services Manager) helped us get the best loan on our vehicle possible.Both Johnnie and Mark went way above and beyond to help us, and we could not be happier with the quality of service provided at Crown Honda. We would recommend Crown Honda to anyone and while you are there, make sure you visit Johnnie and Mark, because those guys are the best.

jjot0779

Oct 31, 2015

Thank you, Michele Dessert and Mike Larson for taking care of my vehicle for so long. I have a 2008 Honda Civic and I bring it to Crown Honda and Crown Honda only whenever it needs service. Michele and her team take care of me like no other place. I would highly recommend them to anyone needing any kind of service.

sallybean2

Oct 30, 2015

Daimara was my service representative at Crown Honda where I had my front run-flat tires replaced on October 20 2015. Daimara was excellent! She took the time to explain the problems that my car was having and was patient in answering all of my questions. Because I had to have the car towed to the dealership, she also made accommodations for that as far as timing was concerned. I recommend her highly.

Jane55

Oct 28, 2015

EXCELLENT SERVICE by Gloria Baraban She went out of her way to make sure she attended to all my questions and needs.Very knowledgeable in all areas.

Author

Oct 28, 2015

The salesman Nabor made rude suggestive comments to me when i went in looking for a new car. He made me feel unfcomfortable from the get go. I was trying to leave and he asked me out on a date, i refused and walked out. I was so embarrassed about the whole ordeal and will never return

Ms T

Oct 27, 2015

Unfortunately, my tires were not bought from Crown Honda, but I have experienced problems with severe vibrations and had returned to Sears multiple times where the 4 new tires were purchased, and to no avail. Finally, I went to Crown Honda and expressed my concerns with Michele Dessert whose knowledge far exceeds that of any other facility I have been to. My Honda was thoroughly examined to determine the tire problems and when I left I felt relief to know the avenue needed. Michele and Crown Honda genuinely care about their customers safety and make every effort to always explain in detail their findings. I cannot express my gratitude enough and I am very thankful for my longstanding relationship with the finest Dealership in Pinellas County.

wsavage55

Oct 27, 2015

I was extremely fortunate to have had Robert "Bob" Appel as my salesman. From the moment I entered the dealership, Bob took a keen interest in making sure that all of my driving needs were met. I absolutely love my new car and would recommend this dealership to anyone looking to purchase a quality vehicle. Honda vehicles have always been my personal favorites. Bob, you are now my favorite Honda dealer!Sincerely,Bill S

Satisfied100

Oct 26, 2015

I was promptly attended to, my car issues were expediently analyzed and solutions were readily discussed with me by my assigned service representative Diamara Merrill. I was totally satisfied with my experience.

Peter D

Oct 25, 2015

Thank you to Jason Imler for outstanding service. I recently moved to this area from Massachusetts. I had several options, but glad I chose Crown !

Susan Stover

Oct 24, 2015

Skip Kolbe is very helpful. He get's the job done. Professional and keeps you informed during the repair process. I would tell any one what a 5 star service dept you have. Thanks Skip for your help.

Jess

Oct 23, 2015

You can tell that Skip at Crown Honda in Pinellas park truly cares about putting the customer first and making sure that all my needs were taken care of. Skip Kolbe, is wonderful and efficient. Overall, I would definitely recommend coming here if you value good customer service that is hassle free and recommend making your appointment with Skip.

Steve W.

Oct 23, 2015

We have a 2009 honda civic that was recalled for the paint wearing off. I have been to crown honda a few times, and the service is awesome. They do their best to make sure you are happy.The paint job was completed in 5 days, and they gave us a free rental to use while the car was being painted. These folks are so nice!! I recommend crown honda for all your car needs.Thank you Joe and Chuck!!!

Maggie12345

Oct 21, 2015

Amy Simpson made this process very easy from start to finish! She made time for my husband and me during her vacation. She explained everything about the CR-V to us and even synced our phones to the Bluetooth in the car. She got us a great deal on our trade in and followed up with us after the purchase to make sure we still loved the car. Cannot recommend her highly enough!

mql

Oct 19, 2015

You can tell that all of the employees at the Crown Honda in Pinellas park truly care about putting the customer first and making sure that all my needs were taken care of. My advisor, Michele Dessert, was very pleasant and efficient. Overall, I would definitely recommend coming here if you value good customer service that is hassle free.

LDJ

Oct 17, 2015

After a disappointing start when the salesman we originally dealt with left the company, and I can see why, our file was taken over by Gloria Baraban who dealt with us by email as we were out of the country in the lead up to the completion of our purchase of a new Honda HRV.During all our contacts Gloria proved very courteous and efficient and most prompt in dealing with our questions and we felt that she always had our interest at heart. This lady is a definite asset to Crown Honda.On the finance side Mark Philips was very helpful, explaining our options and dealing with our queries as well as ensuring we signed more forms than we have ever seen before!

aa123654

Oct 16, 2015

My wife and I got helped by Jonathan Plasky. He was really nice and patient to answer all our questions, especially in our case where we are not in local. Jonathan explained the detailed price and policy through the phone. He look at the actual mileage of the car we are interested. He showed us the real and honest side. He didn't let us feel he was pushing us to come, instead, he said: "let me know all you need". Jonathan worked very efficiently. While we are talking through the phone, he start the financial application and making sure we got pre-approved in the car finance. He didn't keep on calling us because he knew we are in work. He sent us email and made the appointment to call.On the other day when we went to the dealership, we met Jonathan and his assistant. Again, they are very patient to introduce the car during the test drive. They are humor and show their profession about the car. At the very last step, our best interests was to let car price meet our expectation. Jonathan shows he understand us and he has tried his best to explain each item. Overall, my wife and I very satisfy his help and we really appreciate his time and effort to reach the deal on 2015 Accord LX.

Sshortzie

Oct 15, 2015

Sejad Gurdic is a great salesman! His attitude was very positive and friendly! He communicated clearly through gestures and writing notes. I really appreciate his patience.

missy0327

Oct 13, 2015

Thank you so much for the outstanding customer service yesterday! I wasn't feeling well and Michele got me in and out in an hour. I'm truly grateful for you going above and beyond. - Melissa

Frank

Oct 12, 2015

As always - excellent service and hospitality by Michele and Mike Larson The length of service was compatible with what had to be corrected. Always a pleasure dealing with these two well qualified people.

etarb

Oct 6, 2015

I had an oil change and my service agent was Jason Imler. He was very pleasant and took very good care of me. We had the oil changed and the tires rotated and we were out of there in less than an hour. This is the fourth vehicle we've gotten from Crown Honda and the service has always been exceptional.

collegestudent

Oct 6, 2015

I have had a great experience here. Am a college student and did not know who to trust to bring my Accord to in town. Originally had Brooks help me with a recall part last year, and yesterday was helped out by Jason. Was able to book an appointment the day of call, had my car in and out within an hour and a half and broke down the cost explanation to me. Thanks guys!

Pinellasgirl999

Oct 3, 2015

I am a new customer, and I am very pleased with the service (oil chg/tire rotation) I received from James and the crew at Crown Honda. Thanks!

Kelsey

Oct 2, 2015

My sevice agent is always very courteous and helpful. He explains what they plan to do and offers recommendations if I need additional work. I have been very happy consulting with him.

Debs new car 2015

Oct 1, 2015

Johnathan made the process of leasing my new car quick and efficient. He answered all my questions and made me comfortable about the transaction. He ensured that the car I wanted was cleaned and ready when I was promised. I will not hesitate to recommend Jonathan to anyone looking for a great deal.

LINKat2015

Sep 28, 2015

I took my Honda Odyssey in for service last week and for the second time DAIMARA MORRILL was my Service Adviser. She has always been very professional and polite. A pleasure to deal with. I have been very impressed with all of the Service Staff at Crown Honda. Good attitudes mean a lot to me. I highly recommend Crown Honda's Service Dept.

Happy

Sep 26, 2015

Jason Imbler, my service rep (09/26/15) was professional, friendly and educational. He is an outstanding representative of Crown Honda, Pinellas Park, Florida, and its service department.

FLGIRL4LIFE

Sep 25, 2015

I had to have the door locks repaired on my Honda this week. Brooks Falzone provided exceptional service. I will highly recommend Brooks Falzone and the Crown Honda Service Department to everyone!

Doug

Sep 25, 2015

The salesman Dino Ricci was fine and did a few things extra for us and never let us forget it. Like get us a second key, which I told him would be a deal breaker if he couldn't and get us an owners manual which he took out of another car. He has told me several times how much he did for us. When I went to the financial person he was very rude, and gave me a license plate which he told me was mine. I told him it wasn"t because I have handicap disabled veteran plates. His response was it would of been nice if someone had told him. I explained that I had discussed this with the salesman and two supposed managers. He convinced me to take the plate, ( a mistake), and that I could go to the DMV and exchange it. Going to the DMV the next day I was told that by Fl. state law all this had to be done by the dealer. Back to the dealer. I arrived there at 11:40 am and was told that the lady who handled registrations wouldn't be in until noontime. I waited until 12:15 and was told by a "manager" that she had gone to lunch. I waited until 1:00 pm and went to find this mystery Mary. At the business office I was told that she worked upstairs. When I asked how to get there they told she worked in another building. When I asked how to get there I was told that she was on vacation and wouldn't return for 9 days. Apparently she is the only person in this multi car dealership that can register cars. When she got back from her vacation I contacted her and told her what I wanted. More than a week later I got an e-mail saying my registration was in, and I could pick it up. When I did it was a temporary paper plate that I should have been issued weeks earlier when I bought the vehicle. After 4 weeks after I bought the vehicle I e-mailed her to ask about my plates and she returned a phone call saying that it was in and I could pick them up. I told her I would be at the dealer between 2:00 and 3:00, of course when I got to the dealer at 2:00 they weren't there yet. While I was waiting I asked to get a problem with a warning light that was on fixed. I was given a hard time telling me that the warenty on this car which I have had for 4 weeks didn't cover this. After much discussion they agreed to fix it at no cost to me. About 3:15 the plate showed up and of course it wasn"t what I had asked for. I gave up and said that I would wait until after the 30 days so I could handle it on my own. Never had any trouble buying a car before. I WON'T BE BACK.

Lisa C

Sep 23, 2015

Brooks Falzone (my Service Consultant) at Crown Honda is awesome! He responds whenever I send an e-mail trying to schedule my car maintenance (even late at night or when he is at a bucks game) and he has worked hard to keep me up to date on any warranty items. I really feel that he cares about my happiness with my car & the Crown company. Plus he is there to make sure the process is easy! It's hard to believe but going to have my car worked at Crown Honda is actually an awesome experience, I can connect to the wifi- Brooks keeps me informed on what is happening with my car and I am able to get work done, drink a coffee relax in the lounge and feel content that I am being taken care of. I highly recommend Brooks as a consultant and Crown Honda as the place to go for your Honda vehicle Repairs! Plus they even have a resident outside kitty that is sweet to pet.

cmartin

Sep 22, 2015

There is nothing like walking in an hour prior to a dealership closing with the look of discouragement after car shopping all day. Meeting Boris and Justin Callahan changed that when I was not only able to purchase the 2016 Honda Pilot, but finance it at a great rate as well. Thank you guys for the undivided attention! I am a happy customer! Carmen Martinez

gina123

Sep 19, 2015

Daimara Morrill was very helpful by explaining and answering all of my questions. She is an excellent advisor, very professional, courteous and a very friendly person.

JJ87

Sep 19, 2015

I didn't have an appointment but they made sure that my car was serviced, anyway. Jason did a great job with everything from start to finish. I'll be sure to be back whenever my car needs servicing!

Saraca

Sep 19, 2015

I went in for an oil change and to check tires noise. Daimara is the best service advisor over in Crown Honda. She is honest and lets you know exactly what is wrong with your car

Patrick1234

Sep 15, 2015

Fast friendly service in a flash at a great price, thanks Michelle Desert. From the moment I drove up people were trying to help me!

sarcarguy

Sep 14, 2015

I went to buy a car for my son at the 34th street dealership last Saturday, Gary Briggs was the sales agent , and Michael j Echols , the sales manager , great team. Mr Briggs was personable, kind, well informed , and negotiated us through the whole experience with no pain , it was fast, efficient and when I had a question the next day he was quick to sort it out,. best experience ever, " way to buy a car ".Sardha M Perera , M.D., FRCS .

Sonny Murphy

Sep 14, 2015

Michele Dessert is my service advisor. She is cordial, knowledgeable, efficent and also cares about pleasing her customers. She takes pride in her work so it is more than "just a job" because her sincereity always comes through. Nobody wants to take their car to get fixed but Michele always turns it into a pleasant experience because she truly cares. I put my trust in her everytime I go to Crown. She's the best!Diane Murphy

John Pfrommer

Sep 14, 2015

I have a 2013 Civic LX. While retunring from a six thousand mile summer trip, I noticed a screw in our front left tire. I stopped at a Firestone dealer to replace the original tire and decided to buy a pair for the front. They pressured me to do an alignment and showed me a report where all wheels were out of alignment! Did I mentined that I only had three hundred miles to complete my summer and that the Civic performed perfectly. No vibrations, no steering off the road at brake application and no uneven tread wear on any of the tires. However, as soon as they put the new tires on, I was completely out of alignment! I got a lot of sales pressure but hung tough, so that I could get back to my trusted Crown service representative, Michele Dessert. She told me that she always recommends an alignment with new tires but the report that I had been given by Firestone did not match the greater numbers of the report she got. The car was adjusted in an hour and I was off again. I have been working with Michele for many years and and have confidence in her knowledge. Thanks Michele!

AMDC

Sep 14, 2015

Service provided in a fast, professional manner. Express service coordinated by Jason Imler . A very well organized office, waiting room. I am glad I came back for service!!!

CiliaM

Sep 14, 2015

Great customer service! Even on the busy day, took time to assist in a professional manner! Very helpful, friendly, informative and great and speedy service!

nancybbeich

Sep 12, 2015

Our salesman Frank Lovett made the whole experience very pleasant. We were very comfortable working with him, and appreciated his knowledge & helpfulness throughout the process. We feel like he went the extra distance for us, and we happily recommend him to others.

Honda customer

Sep 11, 2015

Jason was my service representative. He was polite and efficient, very professional. I will request Jason again for future appointments. I purchased a cargo cover and Jason offered to show me how to install it in my Honda CRV when the part arrived.

ktea

Sep 10, 2015

They worked to make sure things went smoothly from making the appointment all the way through the final interaction. Jason Imler was especially helpful since it was my first time, and I was unfamiliar with the process. He walked me through it with a great deal of patience. I appreciated and it made me feel very comfortable with the whole experience. The waiting room with free wi-fi was a great place to sit so I didn't lose time working towards a master's degree.

slsf

Sep 10, 2015

I want to express the best experience with a service dealership since I purchased my 2013 Honda CRV and that is due to Brooks Falzone. He was very informative about the car which had never been explained. The service was done in a very timely manner Brooks Falzone is definitely an asset to Crown Honda.

chris2024

Sep 10, 2015

I went to just look and ended up with a great deal. Frank listened to what I wanted to spend per month and made the deal happen.

Happy Camper

Sep 8, 2015

Can in to look at the new models, left with an excellent deal on a new Honda!Both Bob and Frank we helpful, nice and explained all the features to show the value of my purchase! Made it well worth my time to stop in and leave even happier!

shortputt2

Sep 6, 2015

Our experience with service advisor Randy Stiles was excellent. He was very pleasant and answered our questions. The service was done in very timely manor. We did purchase our 2009 Avalon from Crown and had great service from Randy on a pervious Nissan purchased from crown.

Painterwilliams

Sep 5, 2015

Brought in my 2003 Element for maintenance. Purchased here, serviced here. Diamara was a joy to work with. Great smile, friendly but must most importantly efficient. And the free car wash was a nice touch. Thanks so much!

John Haley

Sep 5, 2015

I appreciate the first come first serve policy for oil changes. I try to be the first one there in the morning and I'm out the door in less than an hour. Thank you, Michelle!

barbara867

Sep 5, 2015

Our 1997 Civic's engine light came on (and started flashing) when my husband attempted to drive to his second day or work this week. We're new to the area and hadn't yet found a mechanic to service our car -- so we were sort of freaking out. I'm glad we decided to call Crown Honda. After speaking with Daimara Morrill, I felt confident I could drive the car in to be serviced without damaging the engine. She was there to greet me as soon as I arrived, and kept me informed at every step of the way. The mechanic (not sure of his name) was also great; he asked about our car's service record before suggesting that we replace any parts. Ultimately, we ended up paying only for diagnostic services (and an oil change), as the mechanic couldn't get the engine to misfire again after switching around the spark plugs. I don't know much about cars, and we're dependent on ours -- which makes me feel a little vulnerable. Feeling like I could trust Daimara made a potentially stressful situation much more manageable. Overall, I'd recommend Crown Honda and feel comfortable going back to Daimara for our service needs.

Chumbley

Sep 4, 2015

I have had two encounters with Crown Honda. Both were because of a recall. Both times they treated me with the excellence of a queen. They were very concerned with my time and comfort. They fixedmy cars problem and sent me away with a smile.

jiminti

Sep 4, 2015

I have been a customer of Crown Honda for 10 years, we have had 4 Honda from their dealership. Our experience with their sales staff has always been easy with no hard-sell routine.Now, when it comes to service, this is why we keep coming back. Michele Dessert has always been our service person. She is very knowledgeable, intelligent and easy to understand and work with. Before retiring I did 99% of my own mechanical work on our cars since I was old enough to drive. I was anxious when I first visited the service department over quality and cost. I can honestly say over the 10 years and many visits, I always felt comfortable dealing with Michele, she was always my first contact point when visiting. Her explanations of what had to be done with the car were brief, knowledgeable and to the point. The value for my dollar based on their pride in workmanship and doing the job right is to be commended. I feel lucky to have found such an honest, caring dealership and employees. I can't say enough about Michele, but she is the face of Crown Honda as far as I am concerned. Thanks!!

First Time Honda Buyer

Sep 3, 2015

Daimara Morrill did an excellent job of Customer Service. She was friendly, knowledgeable, prompt and organized. This is my first time owning a Honda and visiting this dealership. I had an airbag recall and a software update that needed to be handled and they also offered the free inspection. Daimara explained what the recalls were and how long they would take. The service was AWESOME!! The folks that greeted me were friendly and awesome too! I will definitely be using Crown Honda for all of my service needs. Thank you to Everyone!!

Khajner

Sep 3, 2015

After leasing my Hondas (always Accords and Civics) for the past 15 years from my Orlando dealer, making changes made me nervous! Aimee Morris met me at the door and for the rest of the time made my experience very pleasant! I not only changed dealers that day, I switched models to a CRV, and I BOUGHT my dream car...MY white, touring, AWD CRV! I am estactic!! Aimee and Rodney made my day! Thank you for providing me with excellent customer service! :)

Matildek123

Sep 3, 2015

I just bought new Honda CR-V. Thanks to Gloria Baraban and Alex Pensabene it was a very painless process. Thank you Gloria and Alex you are the best!!!!!

wewillsee123

Sep 3, 2015

I worked with Dino Ricci, I gave him a hard time at first but, he stayed positive with me on my used car purchase, He promised I could depend on him staying in touch as time goes on, so we will see about that.I do recommend him as some one you can trust, so far, so good..

ryan2clw

Sep 2, 2015

We went in knowing vaguely what we wanted and what we wanted to spend. Our sales associate, Frank Lovett, was very knowledgable and helped us pick out a 2013 civic without being overly aggressive. We were able to come to our own decision, easy and painless. Good experience.

S

Sep 2, 2015

I have worked with Michele Dessert and Mike Larson for 15 years and they have always been informative and taken the extra step to ensure that I have a satisfactory experience and a safe car. I highly recommend them.

David

Sep 2, 2015

Excellent and timely customer service! I waited and service was done in just over an hour. I would recommend my service advisor and Crown Honda for all service needs.

abagail m

Sep 1, 2015

Crown Honda is a wonderful dealership. The surroundings are immpecabley clean.The showroom has many tropical features, and balloons give the place a festive and fun feeling. My dealer,Dino Ricci , is a gentleman beyond what is usually found. He sold me the correct car for me, and did not oversell.His kindness and caring gave his time with me, a gentle, yet knowledgable air to it, so that I knew I was in good hands, and that he knew what he was talking about. If he did not know the answer to a question, he asked the equally kind and knowledgable manager,Gino. I am happy and proud ot be the Leasee of a Honda Accord, and it is giving me much happiness and security, knowing that I am in a sensational car, and a safe one as well. Abagail Mills

Customer

Sep 1, 2015

We always know that Michelle Dessert will treat us pleasantly, fairly and professionally when we bring our Honda in for service. The appointment is always kept promptly and efficiently. We appreciate having this quality of service.

RICHARD PRICE

Aug 31, 2015

I JUST HAD 4 NEW TIRES PUT ON MY HONDA, AND BROOKS FALZONE WAS MY SERVICE ADVISOR. I CANT PRAISE HIM ENOUGH FOR HIS PROFFESSIONAL ASSISTANCE AND CHEERFULL MANNER. ALSO THE SPANISH YOUNG MAN WHO GAVE ME A RIDE BACK TO THE DEALERSHIP FROM WALLMART.EXCELLANT SERVICE ALL THE WAY ROUND. KEEP UP THE GREAT WORK CROWN HONDA.

Happy Customer

Aug 31, 2015

Frank was outstanding! He took the time and listened to me about everything I wanted in my new car. I never once felt pressured. Hours before coming to this dealership and meeting Frank, I was at another Honda dealership and ended up leaving there because I didn't feel as if the salesman was listening to me and what I wanted. He made me feel as if he just wanted to "make a sale". So I left there and came here. Frank made it an exciting experience, as it should be! And ensured I was buying exactly what I wanted. Thank you so much Frank Lovett!

Sallir

Aug 31, 2015

I had an excellent experience at crown where they were courteous, efficientand gave me a good deal on my new Honda all happened within a few hours. I appreciate Amy Morrises and Justin Callahans good service.

gytha

Aug 28, 2015

Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth and efficient process. Thank You Michelle!!!!!

Marit P.

Aug 28, 2015

Well, where should I start...? My first car was an Acura Integra and I drove it for 200,000 miles. My second car which we still drive is a 2000 Honda Accord. My third car is a 2007 Honda Odyssey. All of which have been purchased from Crown Honda. I have never had a bad experience in 24 years. For one, my service manager: Michelle Dessert is AWESOME!!!!! ... (and has been with Crown Honda for over 20 years) You can always count on a quick response and a witty sense of humor from her. She was on vacation this last service trip and had referred me to Brooks Falzonewho took great care of me, he was prompt in getting my car in and out!! He went above and beyond. He listened to my concerns of needing my car back asap. The best part of customer service is when you can relax and know that the staff will take good care of you. I was able to get a rental because of a recall which most dealers don't offer. Oh and I have to mention Hugo who sold us our used 2007 Odyssey in 2011. We had newborn twins and needed a big safe car but were only on one income. He did everything he could to make it happen for us and we have been forever grateful!!! I sent my mom and my moms friend to him to buy their cars and they had an amazing experience as well. We even invited him to my moms birthday party which was going on soon after the car purchase. Like I said, they make you feel like family! Kenny picked me up in the courtesy car, he was prompt, interesting and nice. There are others that I don't know their names but have been super frendly and helpful when they greet you when you arrive for service. Thanks Crown Honda for year of GREAT SERVICE!!!

Clarence 51

Aug 27, 2015

I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best service adviser I have ever had the pleasure to have dealt with. It is because of her that I will be a loyal Honda customer forever!!Thank you Michelle.

Happy

Aug 27, 2015

Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and professional assistance to customers at Crown Honda in Pinellas Park FL. Every person I contact at that facility would make a fine next-door neighbor or friend. Today's service was just another example of how dealerships should treat customers. I have bought my last three Hondas from this dealership, and I will follow it to the new location, which is just north of the current site. I only hope the service department will take its beautiful black cat to the new location. The cat really makes the department seem like home. Keep up the good work!

Honda CRV fan

Aug 27, 2015

I went online to find a used Honda CRV.Once I found one I setup an appointment thru live chat for the very next day.I believe the persons name online was Jason who set up my appointment.The sales person Edward Mitchum was there to greet me exactly the time I had set up at 930am.He was very friendly and eager to make me a satisfied customer but not pushy.Zak the manager was also friendly as was Michelle Dessert in the service dept.as I poked my head around the corner to say hi she smiled and said 'what are you doing here? I told her I was purchasing another CRV and she replied 'good choice.At 1230 I was leaving in my new used Honda CRV EX-L .It had gas and was detailed I thought 3 hours was not bad at all.That included reviewing and test driving the vehicle I was wanting to purchase,trading my vehicle and going thru the finance dept.I do not remember the gentlemans name in the finance dept. He was jovial and at times humerous.I think his name was Robert Haines.Maybe my only disappointment was no service manual came with the car but I went online to ebay and purchased one for 23 dollars. I simply did this so I could keep track of the maintenance schedule and learn the inside controls of the vehicle.So, thank you again Honda and your personal for another great buying experience and for my third Honda purchase.I love it and I will recommend you to friends and family !

SLSHonda

Aug 27, 2015

Bob Appel of Crown Honda made my leasing of a 2015 Honda Civic a painless experience. Bob was very knowledgeable, courteous and very helpful. He explained to me just about everything that the Honda Civic had to offer. His knowledge of the car helped me make the right choice for my driving needs and most of all my budget. In addition to the choice of my car, big kudos go out to Jim Hesselgrave for explaining everything to me that I was signing and the options that were being offered.With confidence, I give Bob, Jim and Crown Honda an 'Excellent' rating.Sal Sforza

Stella

Aug 27, 2015

Great service, friendly staff. Went in for an oil change,no appointment and the wait was minimal. I prefer the dealership for my vehicle especially if I have a coupon.

J La

Aug 26, 2015

My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for going out of your way to make it convenient for me!

RK727

Aug 26, 2015

Brooks Falzone made me feel comfortable when I brought my car in for service. He is very professional and a great representative for Crown Honda. I will be asking for him the next time I bring my car in for service.

vizfam

Aug 26, 2015

Quick, professional and above all problem solved! Jason was very helpful. Got us out sooner than expected-which is always a plus! Thank you for making it a breeze.

Crosstour

Aug 26, 2015

Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always keeps her customers informed as to the progress of their car maintenance. I have always had my maintenance explained as to what exactly needs to be done. Thank you Michelle!

Janylou

Aug 24, 2015

For the most part I was satisfied with Crown Honda's service on my Odyssey. However the wait was a little too long (3 hours) and I didn't think washing the car would take more time than the actual service performance. My appointment was for 1:30 p.m. and I didn't leave until approximately 4:45 p.m. After about 2 hours I inquired as to the status of the repair and Jason Imler, service representative, told me that it was in line to be "hand" washed. I waited another 30-45 minutes and then asked him about when my vehicle would be washed. He said it was in line waiting to be washed. I then told him to forget the wash and bring my Odyssey around so I could leave. Jason was very polite and seemed to be acknowledge but had he told me in the beginning that it would probably take the same amount of time to get the vehicle washed (no charge) that it would take to complete the service I would not have requested a car wash and will not in the future. I have continually had good to excellent service from those representatives I have had in the past, but something needs to be done about washing the vehicles perhaps a mechanical apparatus needs to be installed somewhere on the premises.

reggae man

Aug 24, 2015

I've been going to this dealer for over 12 years. Always use Michele Dessert. She's very knowledgeable and takes time with all of your issues. We communicate regularly while my car is in for service. She is a pleasure to work with.

Machiste

Aug 23, 2015

Michelle Dessert has always been a great help to me. She is a great asset to your company. Been going to Michelle for at least 10 years or so and its a easy and the usual stress full trip to a service dept. Taken on time of the appointment and was well informed through the whole process.Thank you, Michelle

Phil R

Aug 23, 2015

I set an appointment with Crown Honda to have the Passenger Airbag recall handled. I was greed upon arrival promptly and courteously, and was told that Brooks Falzone would be my Service Manager. Brooks was excellent! He told me it would take about an hour, and he was correct. This was my first time at Crown Honda because we moved here in late June. Their Service Department is top-notch, and Brooks is excellent. I'd certainly recommend Brooks and the Crown Honda Service Department to any Honda owner in the area.

t_curotto

Aug 23, 2015

Michelle has been my service advisor for years and on more than one occasion she and the Honda Team at Crown have saved me lots of money while taking care of my 8 year old car. My Key Fob stopped working all of a sudden and since I've had the car for 8 years I figured it was just time to get another one; I mean how man clicks can one of these things take so I was fully prepared to spend the 200 dollars for a replacement. Well Michelle gives me the old "lets just slow down before we do a replacement, lets try a new battery first" and of course she's right once again. Not only that, Dave the parts guy. sells me a new back to my old fob which broke because of ware over the 8 years - I mean who knew they made single parts (the back only) - for an item like that. Well long story short I walk out in 10 minutes with an entirely new key fob for $20, that's the type of honesty and integrity Michelle and the team display to me every visit and why I always recommend them to my friends and family who own Hondas.Tony

Marie C.

Aug 22, 2015

From the time I pulled up to the Service Department I felt welcomed by the service men. They immediately took over and were so friendly and business like, I knew I was in good hands.Michele Dessert is my key person when I make my visits to Honda. For six years she has helpedme with appointments and service. I am always happy to see her and I know I will get good service.

Sunnychameleon

Aug 22, 2015

Michele in Service is the lady to see. I've been going to Crown Honda for almost two years and the service has been great. They have taken care of my two Hondas and are fair and honest.

Buckeye314

Aug 22, 2015

Someone ran into and totaled my car while it was parked on the street. I came out of work to find it. I had leased the car for a year and was now without a car. The next morning I drove right from Enterprise in my rental to Crown Honda, found out from my insurance the car was totaled, and was talking to Hugo Gonzalez about leasing a new car. We walked the lot, I told him exactly what I wanted and we found a newer model of the exact Honda Accord I had. I test drove it, we deliberated and worked out the numbers and I literally signed and drove the car off the lot. Hugo also helped me return my rental car at Enterprise and drove me back to the dealership so I could take my new car home. I had a wonderful experience at Crown Honda. Hugo was awesome, and the manager and finance manager were a pleasure to work with. My new car had multiple upgrades I didn't have with my old car and included everything I previously had. It was almost like the accident never happened. I would highly recommend Crown Honda and especially Hugo Gonzalez. He went above and beyond for me!

j3mlee

Aug 21, 2015

Purchased a new Honda Civic, our 2nd new car purchase with Crown Honda in the past 7 years. Love this place! Jimmy Kern offered professional guidance throughout the entire process. A great product at a "no hassle" dealership. Thanks for everything!

kwbrunette09

Aug 21, 2015

I took my car in because some lights were on that I knew were not supposed to be on, such as the air bag light. After some confusion about who had my appointment, Skip took over and was awesome! While standing around waiting to figure out who had my appointment, multiple people asked if I had been helped and the gentleman who you check in with got me a bottle of water. Skip answered all my clueless questions politely, and called to tell me what was going on with my car then called again when it was done. He made sure things got accomplished in a timely manner. I would recommend Crown Honda, and Skip to anyone who may not be sure where to turn. They will take good care of you!

nickd55

Aug 20, 2015

Called on Sunday, August 16 about a price of $38369 on a Honda Pilot Touring that was listed on the Crown Honda Website. Was told by Amy S. that the price was a mistake and would be taken down tomorrow. They claimed they would honor the price only if I purchased $1800 worth of accessories that I didn't want. During the negotiating process they changed their story continually. The listing on the Crown Honda Website with the $38369 price wasn't taken down until August 19 which I assume only happened because the vehicle was sold. Today, August 20 a new listing appeared on the Crown Honda website for a Honda Pilot Touring with a different VIN and again listed at $38369.I am sure if you call and inquire about the new listing they will again claim the price was mistake and try and bait and switch you just like they did to me.Avoid this dealership they will lie to you and scam you just to make a couple extra dollars!!!!

Hmm

Aug 19, 2015

Once again, I had fabulous service at Crown Honda. Michele Desert was courteous, professional and made sure my vehicle was returned to me in a timely manner.

Joe

Aug 19, 2015

Jonathan was very helpful and professional, he made the process go really smooth and provided all the answers and information requested. Honestly, we hate the car purchase process, but with Crown Honda and Jonathan, it was a painless process. Crown Honda really needs to make sure Jonathan is taken care of, employees like him are hard to find. We will definitely return to Crown Honda if we decide to purchase another Honda vehicle in the future.

desimoor

Aug 18, 2015

Leased a new Accord from Frank Lovett. Frank was awesome to work with and got us exactly what we wanted at a good price. I would definitely buy from Crown Honda and Frank Lovett again. Thanks so much for the great experience and the ease of purchase.

beth

Aug 17, 2015

I had a great experience at crown honda trading in my leased civic for a new one with the help of Amy Simpson. She got me the car i wanted at the right price and the process was very smooth.

Al & Linda

Aug 14, 2015

Had the pleasure of working with Edward Mitchem at Crown Pinellas Park, FL We bought a CR-V and Edward made it an enjoyable experience, no stress no hassle. Edward is very knowledgeable about all aspects of this vehicle answered all questions. He was a big help with the technical questions , helped set-up explaining different systems as he went along. This was done with great patience and a wonderful sense of humor. We could not be more pleased with our CR-V and meeting Edward an exceptional young man!

HR-V 2016

Aug 13, 2015

Was a pleasure dealing with crown Honda but need to say our salesman Johhine Criss did an outstanding job for us. He has excellent selling and follow up skills, never once did we feel he was not taking the best possible care of us or our new car. Highly recommend AAA+, and confident telling everyone and anyone go see Johnnie Criss at crown Honda!

Kim

Aug 12, 2015

I've been to many places around and never gotten to get a car but when I come to Crown Honda and met Bob Appel hes really nice and he try his best to help me get a brand new car and the with the best deal!

OllieMae Collins Day

Aug 12, 2015

He tried his very best to get me the best deal with no money down. Can I ask him my credit score.i will be dropping in to get him too. Hook up four more phone number..and to see if map quest is on the big screen

Hondalover

Aug 10, 2015

When I have taken my Honda in for service or a problem the service is always prompt even though they are quite busy. Friendly and efficient in their way of work.

jenileo

Aug 10, 2015

I visited the crown honda service department I was greeted by James McLaughlin he had a warm friendly smile and asked me right away if I needed any help to say the least I was pleasantly surprised I didn't need to go searching for someone to help me I would recommend him in the dealership to everyone

lowtech guy

Aug 10, 2015

Brooks Falzone recently provided excellent service. In addition to the usual service, he made sure warranty service was done so that my warranty now extends for an additional 30,000 mileage. He explained how the warranty works if I am away from home. He also showed me some "secrets" on working the radio. I am a low tech type guy and never knew what the buttons on the steering wheel were for. I will be sure to ask for Brooks in the future. I am completely satisfied with Crown Honda.William Hayes

Wtc33

Aug 9, 2015

BROOKS NOTED AND SUGESTED SAFETY ITEMS NEEDED TO BRING SERVICE UP TO DATE.THE WORK WAS DONE AS PROMISED ON TIME AND AS PRICE QUOTED. WT COLEY

jolson1375

Aug 7, 2015

I went to Crown Honda on Tuesday looking to trade-in my '98 Nissan Sentra. It wasn't in the best condition and I had no money to put down; yet my salesperson, Frank Lovett, worked with me and my desired payment range for my budget. There was a bit of a delay in getting the paperwork completed due to inclement weather causing problems with the connectivity with the DMV; but Justin Callahan made sure I was aware and processed my paperwork quickly. Both Frank and Justin stayed after closing (8:30pm) to ensure I went home with my "new-to-me" 2013 Honda Civic. I love my car!

Kris64

Aug 4, 2015

Walked into Crown Honda on Sunday, it was a rainy, gloomy day.Jimmy Kerns assisted us. We were pleased in the manner he handled the sale, from start to finish.He wanted us to know, that he was here to help us, in any way possible.Yay!!! We drove off the lot in a brand new Accord.. Love it ! Jimmy explained some of the features and made sure all our questions were answered.Definitely would recommend this dealership and James Kerns

jc

Aug 3, 2015

Mike Sayles at Crown Honda helped me find the perfect car for my daughter. We did test drive a couple of vehicles that she did not appear to be comfortable driving. Then Mike thought of the perfect vehicle for her! He explained all safety aspects, produced the car fax report, and helped me attain a payment option in my budget. Thank you!

Luvmycar3

Aug 3, 2015

I had my usual oil change and rotation of tires at Honda last month and this time my dealings were with James Mclaughlin. Jim was exremely polite, friendly, courteous and very knowledgeable. I even learned a few things about my Fit! I used my coupons and one service i required didn't have a coupon but Jim had my service already discounted from my Honda card without me asking....how's that for service. I really appreciated that. I hope he will be available on my next visit to your service department. Also many thanks to the employees who worked on my car.Sincerely,Ann Shah,

Jason12345

Aug 1, 2015

Brooks Falzone was very helpful. While visiting Treasure Island area from Ohio, I needed to locate a local Honda Dealer for an oil change. Crown Honda was the closest dealer and Brooks did an amazing job of getting me in and out of the dealership in under a hour. Crown's express service was great and Brooks Falzone did a great job of setting up the service and seeing that i felt welcomed to Crown and the aera. Brooks thanks again for your time and help!

annbarta

Jul 31, 2015

Came in for air bag replacement and oil change.How fortunate that Jason Imler my service advisor pointed out to me and explained other areas that needed attention and maintainence. I now know my car is completely up to date in all necessary areas --- and I am driving a safe, well cared for car.

Patrick M.

Jul 29, 2015

As a first time car buyer, I can't say enough great things about Crown Honda and the people that worked with me to get a great deal. Zack Powell the Sales Manager went above and beyond to get me a great price on the vehicle via email since I live about 2 hours away. When I arrived, I met with Edward Mitchem and he did nothing but exceed expectations in making me feel comfortable, explaining all of the Honda products and accessories, and getting all the minor issues addressed with the car prior to the purchase. Justin Callahan in Finance was a straight shooter and was not pushy in trying to sell me anything that I didn't want. If you are looking to get a great deal on a new Accord and want the easiest car buying experience that you have ever had, do not make a purchase until you speak with a representative of Crown Honda. I can't say enough great things! 5-star dealership!!!

happyhondaowner

Jul 29, 2015

The power steering motor on my 2013 Honda Accord died. Brooks Falzone was my Service Advisor. He had the problem identified quickly, ordered a new motor, and had it installed within in 24 hours. Her arranged for a rental car, had them pick me up, and even came in on his day off to make sure all was working well when I picked my car up. I could not be more pleased!

pmarchvs

Jul 29, 2015

As a first time car buyer, I can't say enough great things about Crown Honda and the people that worked with me to get a great deal. Zack Powell the Sales Manager went above and beyond to get me a great price on the vehicle via email since I live about 2 hours away. When I arrived, I met with Edward Mitchem and he did nothing but exceed expectations in making me feel comfortable, explaining all of the Honda products and accessories, and getting all the minor issues addressed with the car prior to the purchase. Justin Callahan in Finance was a straight shooter and was not pushy in trying to sell me anything that I didn't want. If you are looking to get a great deal on a new Accord and want the easiest car buying experience that you have ever had, do not make a purchase until you speak with a representative of Crown Honda. I can't say enough great things! 5-star dealership!!!

happyfather

Jul 28, 2015

I went to Crown Honda seeking a reliable, economical vehicle for my daughter. I had been referred to Amy Simpson by a friend. Amy LISTENED to our requirements and came up with a Honda Civic that was perfect for our situation. If you are thinking Honda, see Amy Simpson for a great automotive purchasing experience.

jenileo

Jul 28, 2015

I had my civic 2008 serviced at crown honda James was very pleasant and friendly I would highly recommend him and his dealership if you need quick fairly priced maintenance

Deemacloud

Jul 28, 2015

The little wrench light in my CRV told me it was time for my baby's checkup. It was raining, the place seemed packed but I was greeted promptly and sent over to Dawn Mechem. Dawn was very nice and after going through the usual paperwork, I went to the waiting room with iPad in hand. The wifi hookup made it possible for me to do all my work while waiting for my car. Time flew, Dawn called me over and before I knew it, I was out the door. Love this place and love Dawn. Will look for her next time.

HappyHondaDriver

Jul 27, 2015

I always trust Crown Honda service dept for reliable service. I visited recently for a routine oil and filter change. I could not believe the good fortune of receiving the discount card in the mail just before my routine service was due! I stopped in without an appointment, and was still completed and on my way within an hour. I thank William Kolbe for such efficient service.

MDTalston

Jul 27, 2015

Jonathan Plasky made my recent purchase of a Honda Civic the best car buying experience that I've ever had! He was forth-right, honest and went above and beyond to help me. Most importantly, he never made me feel pressured in any way. I usually dread the car buying process because of an epically bad experience that I had years ago. This was the exact opposite of that experience and I am grateful for it. Thank you, Jonathan, for restoring my faith in the car buying experience.

JohnMTims

Jul 26, 2015

Michele has always been up front with me about alternative strategies when I have questions.Her service tech makes a team that returns my Accord to the road in which I have full confidence.Thank you Michele.

Dee Roberts

Jul 26, 2015

I was in a Range Rover and worried about the cost of repairs. I am now in a Honda Accord Sport with a 7 year bumper to bumper warranty. I can sleep better thanks to Garry Briggs,Gene Nigro and Bobby Hanes??????????????

BBP

Jul 25, 2015

The "Wrench" symbol came on so I drove to the Crown Honda dealership where I purchased it...My car needed an oil change. I didn't have an appointment, however, I do have the Smart Value Card. Arrived, signed in, walked inside, was given the lay-of-the-land (Free snacks on the counter, Free water in waiting room with TV, etc etc), By the time I grabbed the free snack I was called to the window to sign papers with James McLaughlin Jr. He was very pleasant, and professional. I sat down in waiting room, turned on my computer, and before I knew it someone came to me, and said in a low voice that my car was ready...Thank you for not yelling my name!!! My car got an oil change, tire rotation, Spring Inspection. Upon getting into my car, it did NOT smell like a mechanic had been in my car (I have very sensitive sense of smell and allergies to cigarette smoke) nor did I have to Re-Adjust my seat. Attention to details!! I won't dread the next Service...Thanks Crown Honda!

kkandrews329

Jul 25, 2015

They did a wonderful job on my 2003 Honda Civic. I brought the car in for a recall on the airbags on the driver and passenger side. They fixed the car very speedily and also told me about replacement my seat belt for free. On top of that they looked over my vehicle to make sure the rest of the car was is good shape and gave me a written statement of things that needed immediate attention. The man who came over and helped me was Jason Imler he was very polite and did an excellent job helping me.

Halleen

Jul 24, 2015

This is the second Honda we have bought with the help of Sejad Gurdic. Excellent experience and Sejad really knows his stuff! Go see him for your next car.

Happycustomer

Jul 24, 2015

This is our second CRV from Crown Honda, dealing with Amy Simpson was perfect. Amy answered questions, found information for us and did not pressure us in anyway. She is an awesome sales rep. Who knows the vehicles. Will deal with Amy Simpson over again, just a wonderful person to deal with.

JimHA2015

Jul 24, 2015

I recently purchased a 2015 Honda Accord from Sejad Gurdic. From beginning to end it was a great, hassle free experience. He is very personable and professional salesman and was a pleasure to deal with. I highly recommend this dealership, and choosing Sejad as your salesman!

MichelleG

Jul 24, 2015

Been going here for years and we always have great service with Michelle Dessert!

buddy

Jul 23, 2015

I've always dealt with Michele Dessert for service, and she is always terrific. straightforward, personable and helpful. I always know what I'm getting.

bvillegirl

Jul 23, 2015

Michelle always provides excellent service. In addition to having my Takata inflator replaces they found some other issues which turned out to be quite costly, but so far car is working fine. I guess the real test is if I am unfortunate enuf to have an accident, is to see if the airbag performs properly.

CarmenCRV

Jul 19, 2015

My experience every time I get my car service here is always the same, wonderful. Customer service, service done in my car, cleanliness of the dealership, and more is always the best.

Debbie

Jul 19, 2015

Amy Simpson and Justin Callahan helped me lease a car for my elderly father. They helped me accomplish my goal of finding an affordable, safe car for him. There was no pressure and did not suggest anything that was not necessary. I will go back to them when I'm ready for another car.

Rich121695

Jul 19, 2015

Dawn mayhem was very friendly and efficiently took care of my recall service. I have brought my vehicle top crowne honda in the past for service work and will continue too.

bpanik02

Jul 18, 2015

This was my first experience at Crown Honda and owning a Honda in general. From the moment I walked in, to the moment I walked out, I had a smile on my face. Everyone there is friendly and helpful. I worked on a lease deal with Edward Mitchem. He was helpful, knowledgable, friendly and more importantly genuine. I did not once feel like he wasn't trying to do something to make this experience great. This experience will be the start of a long relationship with Crown Honda. Thank you Ed and Justin for all your help as well as the crew at Crown Honda! I recommend this dealership and give it 5 stars easily.

Deborah

Jul 17, 2015

Thank you for your excellent service. Randy Stiles also advised on other needed services and I appreciate that. I have always been satisfied with Crown Honda and their prompt efficient services.

hdz2010

Jul 17, 2015

We had a great purchase from Crown Honda with the help of Edward Mitchem! He is a very honest, friendly and helpful salesperson, to say the very least. We are very happy with the experience. Definitely recommend it!!!

Jeffrey Burchard

Jul 17, 2015

Always first class service, respectful interaction with service managers and mechanics. Crown Honda has been my service provider since my first Honda in 2006. Service manager Daimara Morrill is a fine representative and great asset to the Crown Honda Family of Cars.

tuxgordon24

Jul 17, 2015

I brought my Honda Accord to Crown Honda for an airbag recall. Service was quick, and I was able to get back on with my day in no time. Thank you Jason Imler and Jeff Klein! I'd recommend you guys to anyone!

Ross

Jul 15, 2015

I not only purchased my car from Crown Honda but I have continued getting it serviced there due to the efficient manner in which my needs are met. A more recent example is my last service. I had a concern of a consistent rattle which seemed to come from the left rear quarter panel. I told Brooks about this. They searched the problem and found it to be in the rear hatch. It was a defective part which was covered by warranty. I no longer have that annoying sound. Thank you.

whiteorchid

Jul 13, 2015

This is the second Honda I purchased from Crown Honda and I couldn't be happier. Jay Biggerstaff and Rodney Goodwin couldn't have made it any easier. I expressed exactly what I wanted and could afford and they delivered...they both were very professional and were able to answer all my questions without hesitation. If you are looking for a car Crown Honda is the place to go! Thank you Jay and Rodney!

Ellen

Jul 12, 2015

My representative was dawn mechem and she was so polite and professional! My car was ready in just under the time I expected it to be and just like my previous visits, I was completely satisfied with the service I received.

Bestcar1

Jul 12, 2015

I've been a customer of Crown for years and 4 Hondas. Michele Dessert is always on top of my service needs. Can trust work done.

rustydear

Jul 10, 2015

As usual Michele Dessert was extremely accommodating and very knowledgeable. My battery had gone dead at a gym parking lot and I had not warned Michele I was headed her way. No problem, we can take care of you was her attitude, as usual. She is the reason I bought my car from Crown and expect I will buy my next car there. Really an outstanding employee and friend to the consumer.

Sayoprince

Jul 10, 2015

Jason was very helpful, knowledgeable and courteous during my visit at Crown Honda. He took time to explain in details what was wrong with my car. It was truly a satisfying experience!

Stef123

Jul 9, 2015

Amy took really good care of us when we came in to buy out our lease. She addressed all of our concerns without rushing us through the process. We knew we had her complete attention and were very satisfied with our deal.

stevet321

Jul 9, 2015

My wife and I met Amy last year when she was at Crown Hyundai where she was great. Over the last year we have learned that she is greater than great. She is very knowledgable and is quick to answer any questions via e-mail or text. She will go the extra mile and is not pushy at all!! She has helped us out immensely in our search(es)! She is such a blessing!

Dan1750

Jul 9, 2015

My daughter and I had a recent meeting with Amy Simpson, a sales rep at our local Honda dealership. It was a complicated transaction that took at least 3hours. Amy was smart and organized. She is a terrific people person who put us at ease and expertly guided us through a potentially stressful experience.

dmkuj

Jul 8, 2015

Daimara Morrill was very pleasant, honest and attentive. She answered all of my questions efficiently. She checked into, and got the answer, for the one concern she was unsure of. I would recommend her to my friends.

Evelyn2015

Jul 8, 2015

This is the third Honda I have owned and have been extremely pleased with their reliability and performance. I most recently had my Honda in for service and was very pleased with the service I received from Michele Dessert. I have dealt with her in the past and have always been impressed with her knowledge and ability to communicate effectively what is best for my Honda. She is always courteous, professional and honest in her dealings and those traits are most appreciated!

Sue

Jul 7, 2015

I enjoyed the personal attention Daimara gave during my recent visit.I felt she was honest and didn't try to push me into buying more than was needed.I certainly will request her on my next visit.

Charlie

Jul 6, 2015

Edward Mitchem took us through the process here. Answered all questions or found the answers for us quickly. Let us take a good test drive, including highway miles. We left the dealership to discuss the car between ourselves, and there was no pressure to stay and buy right then.

Fan of Frank

Jul 3, 2015

As the end of our lease came near I knew the Acord SE was no longer an option. I would have to consider a more expensive model to have leather seats and lumbar support. I began to look at luxury lines as our next car. I considered Acura, BMW, and Lexus. I drove the Lexus GS and RX and Acura TLX. When I stopped at Crown, Frank Lovett greeted me and asked my reason for visiting. He quickly determined an Acord EX-L would meet my needs. And soon had a silver EX-L ready for a test drive. During the drive he went over the standard equipment offered and demonstrated the blind side monitor, back up camera, and explained Bluetooth, keyless entry and other features. Frank knew the car and was able to build my enthusiasm for the car. He asked Michael to calculate a sign and drive lease. On my second visit we agreed on terms and set the date and time of delivery. Frank had the car ready, answered a few questions and we were on our way. We have a great car, and commend Frank Lovett for making this purchase a great buying experience.

Margie

Jul 3, 2015

We purchased a CRV Touring from Hugo Gonzales. In every way Hugo excelled in his service to us--answering all questions, explaining the technology of the car, calling to follow up on our purchase. He made the purchase a painless experience! Love the car!

njt50

Jul 1, 2015

I was searching for a new Honda CR-V Touring model in a certain color. I used several internet sales search engines and stopped at a few dealers. The experience was not very good. I then accidentally found Crown Honda who had just what I wanted at a great price. I was skeptical to say the least. I called and spoke to Gloria Baraban and asked what was the bottom line on this model seeing that the advertised price was so low. I was certain there had to be a catch. Ms. Baraban encouraged me to come and try the car an see if it was what I wanted. No hard sales at all. My wife and I came saw the car and fell in love with it. Gloria had the car detailed and a couple of minor items we found were taken care of immediately. I would definitely buy here again. It was a pleasure.

suzie2014

Jul 1, 2015

We purchased a new Accord in 2014 and so far everyone has been super courteous and helpful.Michelle Dessert, the assistant service manager is outstanding. It's such a pleasure to do business with her. I feel confident that she will go the extra mile for me in the future . Love our Honda!

Lisa

Jun 30, 2015

My husband and I just recently purchased 2 cars from Crown Honda. A new one for us and a used one for our daughter. Our salesman DINO RICCI was fantastic. He made the whole experience very painless. We put off getting a new car for a long while because of past situations with other car dealers that made you not want to go buy another car ever, but this was not the case with Crown Honda or Dino. We love our new car! Our 17 year old daughter also loves her very first car (As she says: Thanks to Dino!). Thanks Dino and Crown Honda for making this experience for her and us a really good one!

Ray

Jun 30, 2015

Working with Bob Appel was a pleasure. The car he recommended was a good deal and exactly what my wife was looking for. Bob and the dealership work with us to get the price we wanted to pay. I would definitely recommend Bob and the dealership to anybody.

Abraham

Jun 30, 2015

Dawn was great. She kept me updated every hour. The warranty service was finished within the original estimated amount of time. (and best of all....free)

accorrdtony

Jun 30, 2015

I have been bringing my 04 Accord to Crown since purchases 11 years ago my local dealer is 15 miles away yet I choose to drive 40 miles for service with Diamara. I have 250,000 miles and want to hit 500,000 and I believe I can with Diamara's help!

Buck Robert

Jun 29, 2015

I clicked 5 stars for Excellent, I have been coming to Crown for over 15 years and MIchele Dessert has been my advisor and she does a great job!!

Ron

Jun 29, 2015

Daimara Morrill was very helpful and a pleasure to work with. Communicated well during the entire process. I would highly recommend her. Very pleasant experience

billybob

Jun 28, 2015

Overall I have rated my experience at Crown Honda as five star. Jason Imler was very knowledgeable and very helpful explaining some features that I didn't understand. In particular, I was concerned about a whining noise that I have been hearing since we purchased the car. Jason took the time to explain the source of the noise to me.

Roll Tide

Jun 27, 2015

As always, Michelle takes care of business. We own two Honda's and Michelle has been our 'go to" advisor since 2001 (our first Honda purchase). Thank you for your help in keeping our cars safe and in good health!

Tony C

Jun 27, 2015

Michelle D is simply the best, she always keeps my car in tip top share and she's always looking out for my best interests. I've had my Honda for 8 years now and I plan to keep it for at least for another 8 with Michelle's help.

Beach Parrot

Jun 26, 2015

Thank you once again Michelle for your knowledge, wit, and "Excellent Customer Assistance!

AndySpncr1

Jun 26, 2015

Steve and the rest of theCroen Honda team made this the best experience I have ever had purchasing a car. They were helpful and knowledgeable. I would recommend them to everyone.

Satisfied Customer

Jun 26, 2015

Skip(William) Kolbe was up front, honest, and heard my concerns! What more could you ask for? When exiting, he even told me to get in touch if my concerns were not met.

JENNIFER

Jun 25, 2015

HAD MY 2014 CIVIC SERVICED JAMES MCLAUGHLIN WAS GREAT TO WORK WITH

Angieross21

Jun 23, 2015

So excited about my new car...went and saw Michael Wolf, he was great. He made the buying process so easy. Thanks Again for the amazing service.

ballen

Jun 23, 2015

A good car buying experience & a fair deal - Steve Yeager, our sales representative, was professional, knowledgable and a pleasure to do business with. Thank you Crown Honda.

jbreaz

Jun 23, 2015

My salesperson Amy Simpson made buying my new civic very easy. Extremely knowledgeable and friendly, she found the car I was looking for in quick order and made the entire buying experience a good one. Jim B.

Etrknb

Jun 20, 2015

As far as car buying goes, our experience was good. Jesse Loreto was the salesman, and we were very pleased with him. He gave us a thorough test drive, was knowledgeable about the vehicle, and even let us have an extended test period with the whole family, booster seats and all. The negotiation process was about what you'd expect and ended in a sale, so no complaints there.

John & Debbie

Jun 20, 2015

The salesman Sejad Gurdic was an excellent salesman. He is very knowledgeable of Hondas it took a lot of convincing on his part to sell me on the CR-V, my last 4 cars have all been Mazdas. I was considering another one too Sejad was able to sell me into a new CR-V. Everyone was very helpful with my needs; they stayed past normal store hours to get me into my new car. Justin Callahan the Finance manager was very helpful too with our needs and explained and assisted choosing the service options for our needs.

Marshall

Jun 20, 2015

This is my third car I have bought from Crown and will continue to do so. Dino Ricci was my sales associate and worked off hours with me both days to make sure I got what I wanted. I will be continuing to do business with him and will recommend my friends and family. Bob Haines in finance took the time explain to me in great detail the warranties and financing options and answered my questions professionally and thoroughly.

Vsb811

Jun 14, 2015

This isn't my first review for Brooks Falzone. The car business is a small world and I've been a loyal customer of his from a previous dealship. I'll drive out of my way to have him service my car because I know he will give me a fair price and honest recommendations. He's very professional

element2008

Jun 11, 2015

Went in for service and they were very quick and attentive. I will continue to use this dealer. Ask for Randy Stiles. He really takes care of you.

Kathin

Jun 10, 2015

James McLaughlin gave great service and took care of my car's needs. My only complaint is that this is my 3rd survey i have been asked to fill out for only one visit. How many do I have to fill out,? One was in a call too.

DJ123

Jun 10, 2015

Michele Dessert always does an exceptional job. See is very attentive, punctual and always willing to work around my schedule. Great asset to Crown Honda!!

MyHonda2014

Jun 9, 2015

My Honda's issue was quickly assessed and the part that was needed for my service was ordered and arrived very fast. The part/service was covered under my warranty and he had me in and out with a smooth transaction.

KT

Jun 8, 2015

Brooks Falzone provided excellent customer service to me last week, 6/2. I brought my daughter's car in for new tires, balancing and alignment. When Brooks discovered that only 3 of the needed tires were in stock, he called the Tampa dealership to have one sent over and immediately arranged for me to be driven home although I live outside the 10-mile "courtesy" van limit. Brooks was off the next day but arranged for a driver to pick me up from my home at the time I specified. Both courtesy drivers were very polite and courteous. Best of all, my daughter's car drove like a new vehicle: All in all, it was a great experience at Crown Honda.

Weezy

Jun 4, 2015

Yet again, Michele Dessert has simplified my life and saved me a substantial amount of money. After 7 years, and 90 thousand miles, my Accord Coupe is still dodging around snowbirds and sparing the lives of senior drivers with its incomparable handling. My need for speed is tapering down a bit, (since the $280 speeding ticket), yet this car still moves. And thanks to Michele's astout advisement, it still stops too! I thought about having repairs done closer to home, but I've learned that the rumors about dealerships being more expensive than mom and pop garage mechanics is a bunch of junk! Crown Honda and Michele get the job done perfectly the first time at minimal cost! Thank you so much!!

Grumpy

Jun 3, 2015

Great deal nice people, Jimmy (Ranger Kern and Mike thanks for a great deal. Would recomend them if you are looking for a used car.

StacyBuxton

Jun 3, 2015

We received EXCELLENT customer service at Crown Honda from Jimmy Kern in purchasing a new 2015 Honda Pilot SE! Jimmy really helped us to the find the perfect vehicle for our family! Jimmy went above and beyond to make sure that our vehicle had everything in it to fit our needs. He helped us get top-of-the-line leather installed into the vehicle. Jimmy even ensured that we received special accessories that go with the rear entertainment system. It's people like Jimmy, that go the extra mile for the customer, that will keep us returning to Crown Honda. We highly recommend seeing Jimmy for a new car. We will continue to visit Crown for servicing our new Pilot and will definitely purchase our next vehicle there, too! Thank You!!! -The Buxton Family

Maria Halloran

May 31, 2015

Over the years my husband Joe and I have encountered all manner of service advisors from coast to coast regarding the repair of our cars. Many of those service advisors were truly superb, but not even one of them could compare with Brooks Falzone in rendering to us such professional, gracious service. It was obvious to Joe and to me that Brooks sees the customer as "Numero Uno," and treats the customer accordingly. Brooks truly gives Crown Honda a good name by the way he relates to Honda's customers. Kudos to Crown Honda for hiring such a competent and kind service advisor as Brooks Falzone! From the moment we met Brooks, we knew he was "the Real McCoy," and did he ever prove himself with his service and insights and spirit of helpfulness!

sarahjmilton

May 31, 2015

Ed was SUPER nice, easy to talk to and put up with my crankiness, no sweat. I seriously dislike pushy salespeople and he wasn't pushy at all. He was patient and answered all of my questions. Great sales person!!Bobby was awesome! Went through many finance companies to find me a decent interest rate. Just about a week after buying the car, I got a phone call requesting just a little more of my financial information and the next day, I got another call that he was able to knock 3% off my interest rate and lower my monthly payments.All in all, I'm very happy with my car-buying experience and would recommend them to anyone looking to purchase a new or used vehicle.

Jerzee82Mike

May 29, 2015

I was recently looking to purchase a new 2015 Honda Civic EX for my fiance. I always like to shop around when purchasing expensive products, so the best way to do that, is through the internet. When Crown Honda first contacted me, I was still hesitant about purchasing at the moment but I still went to Crown anyway to test drive the 2015 Honda Civic EX. Having no appointment, my fiance & I walked onto the property & was instantly approached by a Sale Representative. Needless to say, it didn't go well & as customers, we know what we want, especially if we've already shopped around a bit. The Sales Rep. never even showed us the 2015 Honda Civic EX, instead he kept insisting that we purchase a used car & had us test drive the 2014 Honda Civic LX. The Sale Rep. didn't know that I was a Honda guy, not only did I have a couple Civics ('94, '98 & '01) in my short life but my cousins & I were part of a Honda Club in New Jersey. Now to a Honda guy wanting an EX but being push to buy an LX is a slap in the face, so my fiance & I left never wanting to do business at Crown Honda again, until a got an email from John Furr. Like I mentioned before, I didn't want to do business with Crown or anybody from Crown because I felt like I wasn't being heard but that was the total opposite with John. I never once mentioned my other experience with John because I felt it was unfair to put that kind of pressure on somebody that's just trying to help. I have to say that the only reason I even went back to Crown Honda & even purchased our beautiful Dyno Blue 2015 Honda Civic EX was because of John Furr! Before my fiance & I went back to Crown, John was so persistent about getting us into the car we wanted that he continuously emailed & texted me for about a week till I finally agreed to set up an appointment to come in. To be honest, my fiance didn't even want to go the appointment because she felt it was a waste of time, especially on a Saturday during Memorial Day weekend but I felt that this time it was going to be different & it was. Just minutes after meeting John, he had my fiance sitting in the 2015 Honda Civic EX, ready for a test drive. "Now that's service", I thought to myself as she was test driving the car, not only that, every time John mentioned the car he referred to it as, "your car." Also, before we even spoke to the Finance Manager about numbers, John had "our car" in the back getting detailed, he had a sign that goes on the rear view mirror that read "SOLD" & he was so convincing in telling us that we were going home with "our car" that day, it just made us feel important, heard & understood. Seriously though, I knew then that those were all gimmicks to convince us, the consumer to make any deal so that way we walk away with the car we wanted but I also knew that John was willing to help us make a deal that was right for us & I believe that feeling that John produced with us, outweighs any other deal at any other Honda dealership. What I'm referring to, is that we were offered $300 less than what John offered us on the same make & model but still purchased from John & that speaks volume. That being said, my fiance is absolutely ecstatic about her new car, she got exactly what she wanted & I owe all that to John Furr! I recently email John & thanked him, not only for serving our Country in the US Military, which he still does today, but on a weekend that is represented to salute our fallen & active soldiers, he was breaking his back once again to put smiles on the faces of two American consumers. If you get to read this John, again, I want to thank you for everything!

kat4paws

May 29, 2015

13 years ago I purchased a 2003 Honda Accord from Crown, had all my major service done there and even emergency service (something breaking right before an out of town trip) and they have always taken very good care of me.On Memorial Day weekend, I brought my car in for service and the spirit moved me to go over to look at the new Accord Hybrids. I have been interested in them for some time, but had not driven one. I had recently read a review comparing the Prius with the 2015 Accord Hybrid which was very favorable, so I must have been ready.We were greeted by Amy Simpson who listened to what I was looking for and she quickly got me behind the wheel of each of the models of Hybrid Accord to test drive them, and then when the particular colors of an other car caught my eye, she located the keys and we were off. Amy was able to explain the new technology to me so that I could appreciate all of the improvements made since my 2003 Accord (which were numerous)Even on this busy holiday weekend, Amy was very attentive such that I felt like I was a very important person in the showroom. Amy was even able to help us get a better price for my trade in car. Once the decision was made, there were paperwork delays because of an intense thunderstorm that knocked out the electric and shut down the computers for a few minutes. Anyone who lives in Florida, knows that happens. All in all, I love my new 2015 Accord Hybrid and will remain a very loyal Crown Honda customer. Thank you Amy Simpson and thank you Crown Honda.

Maria Halloran

May 29, 2015

Over the years my husband Joe and I have encountered all manner of service advisors from coast to coast regarding the repair of our cars. Many of those service advisors were truly superb, but not even one of them could compare with Brooks Falzone in rendering to us such professional, gracious service. It was obvious to Joe and to me that Brooks sees the customer as "Numero Uno," and treats the customer accordingly. Brooks truly gives Crown Honda a good name by the way he relates to Honda's customers. Kudos to Crown Honda for hiring such a competent and kind service advisor as Brooks Falzone! From the moment we met Brooks, we knew he was "the Real McCoy," and did he ever prove himself with his service and insights and spirit of helpfulness!

TomS

May 29, 2015

I am from Ohio and come to St. Petersburg area for family vacations. I have used Crown Honda for the service on my 2003 Honda Accord for the past 3 years. Michele Dessert the Asst. Service Manger is very good. She provides excellent customer service and always explains the services or repairs that should be performed on the car. In addition, Mike Larson , the service technician is very skilled and competent in doing the recommended services. I appreciate the quality customer service they both provide . Thank You

Disalvo Thomas

May 29, 2015

I just leased a CRV and my dealer rep was Gloria Barbaran, someone whom I would highly recommend. While working with her it was if I were doing business with a friend or someone I had known for a long time. She answered all of my questions and went out of her way very eagerly to find out information for me, both before and after the sale. My interaction with her was genuine and she definitely is a caring and customer-oriented sales rep. I recommend her very highly to anyone with the confidence that she will serve you in the same excellent way she helped me through what can often be a difficult process (buying or leasing a car). In my case it was a pleasurable experience and I will definitely choose her again when the lease is up on my new Honda CRV. I add that she is very knowledgeable about the cars Honda sells and she was able to solve the mystery of the missing cup holders which were not in the car. While others couldn't help me with this she investigated and discovered that the holders had been taken out of the car and put them in for me. I would never have bought or leased a car without driver seat cup holders.

Brady

May 28, 2015

Michele Dessert provides great service in the repair department. Thank you!

Heidi M

May 28, 2015

Crown Honda has consistently provided exceptional and timely service in the repair/service department. Michele Dessert is a fabulous service representative and I would highly recommend.

Tommy

May 22, 2015

Upon arrival, I learned that the specific used car I wanted to drive had been sold. Edward had looked in his inventory for another vehicle for me to see. Even though it didn't have everything I was looking for, Edward made sure he knew my list of have to haves. For the next 6 weeks he touched base with me on a weekly pattern, letting me know that he was still looking. Even though I found my car at another dealer, (I visited many) Edward was the ONLY agent that ever called me back after my first visit.I really wish I had been able to purchase from him, but I know that with his consistent quality of work, others will reap that reward. A pleasure to have made his acquaintance.

BrendaE76

May 19, 2015

Mr. John Furr was very helpful, knowledgable and answer all my questions and concerns and also showed me the different options I had.

JJ87

May 16, 2015

I brought my car in for a routine diagnostic and oil change. They found some things that needed repair. The scheduling and repair went perfectly. They have a car service so getting to and from work that day was one less thing to think about.Michele was very helpful, courteous and patient. I highly recommend Michele and the dealership...if you come here, you won't be disappointed.

Armygator

May 15, 2015

Brooks Falzone is the best service advisor at Crown Honda. He is honest, friendly and knowledgeable. I trust his recommendations and appreciate the work he does.

pete1964

May 14, 2015

upon entering Honda deal ship I was greeted with a curtious sales man. Asked if I needed help, I said I had an appointment with John Furr regarding leasing a Honda vehicle. John was paged and immediately made his presence known. We introduced each other and began to discuss the right vehicle for my wife. John was very patient, answered every question I asked, which were many. Deciding on a new CR-V, we went out to the lot to view each model. John explained very option and its performance rating after which he suggested for me to test drive. We drove at different speeds and I was pleasantly surprised how well the CR-V drove. We went back to the office to consider a leasing program. Since my wife wasn't with me I told him I would be back the next with her. John did one better by allowing me to take home the vehicle I test drove. My wife really liked the vehicle and with John we agreed to a lease program. Again, John was very patient, helpful and explained very throughly the terms of the lease. We signed a 39 month lease and upon delivery John went through all the opinions, which was very helpful. John Furr is a great asset to Honda, has a great personality, easy to talk to, answers all questions in a professional manner and never pressured us into leasing. Finally, I would also like to mention that all the Honda staff were very friendly, especially Gene Nigro & Ed Mitchum. I would definetly recommend Crown Honda. Looking forward to seeing everyone during maintaniance time. Pete Auksel, St Pete Beach, FL

HappyHonda

May 13, 2015

Kevin Weintraub immediately followed up an internet inquiry with a phone call to answer any questions I might have had. A couple of days later I met with him to drive 3 different vehicles. He was not pushy and allowed me to make the right decision for me, He did not make any promises just to make a sale and followed up the day after to see if everything was okay. Zack provided a decent trade in value for my vehicle-something my husband and I were comfortable- and made the buying experience pretty-much painless. I had never driven a Honda before and the quality of the product could sell itself. Tomorrow will be a week and I am really enjoying my Crosstour!

Kathleen

May 11, 2015

Just bought my second CRV, but my first new vehicle. I had good experience with all the staff at Crown Honda, especially Edward Mitchem who did a great job of breaking the stereotypical experience of purchasing the new car. Would highly recommend Edward and the Crown Dealership.

secretarymag

May 8, 2015

We saw that our tire pressure indicator was on. Having the same thing happen 2 wks. before which turned out to be a little low tire pressure, we were now really concerned. The next day we headed for Honda and found out we had a nail in one tire. It was fixed right away without an appointment. James McLaughlin, the service rep., gave us good and fast service and explained a few things of which we asked. We left there feeling good and will be back in the future.

great salesman - jamie 12

May 6, 2015

I had a great buying experience working with Kevin Weintraub. He was very helpful and I believe that he will continue to be an asset to Crown Honda.

wirefeed007

May 4, 2015

My Honda Fit is just the right car. Thanks to Michael Wolf, an east going Pro who helped make car buying a better experience// Bob Quigley

FuninaMINI

May 2, 2015

Just started looking into buying an SUV. Put out a web inquiry for a good price on a CR-V. Edward Mitchem was the first to get back to me -- probably within 5 minutes of my request. Impressive. I definitely felt like Crown Honda was interested in my business. Good. I made arrangements to visit the dealer the next day. I was late because of work, but he was really gracious. He made sure to listen to my preferences and made it very comfortable to look at possible vehicles. He was very frank and not at all pushy. Although I didn't walk out with a new vehicle, I definitely plan to call him after I have looked around. I think he might be able to make me a deal I can't refuse.

Nancy A Doherty

May 2, 2015

I have always been satisfied with the purchase of my Hondas, That's is the reason I keep coming back. I always service them when It is time to do so, this is my 6 th Honda since 2001. the salesman Sejad Gurdic was very helpful,I would love to say more but I have a limit,

TBennett

May 1, 2015

I have been leasing cars from Crown Honda for many years, but this was my first experience with Amy Simpson. She really made the process simple and easy, which I really appreciated. It was readily apparent that she had my best interest at heart and went the extra mile to get me the best deal possible. Although I have dealt with good salespeople at this dealership in the past, I can truly say that she was the best. If you are like me and appreciate a streamlined experience and want to know that you are getting the best deal possible call and schedule an appointment with Amy.

Feliz client

Apr 29, 2015

Hugo was awesome. Very attentive, listened to our needs and offered solid advice. Sales process was efficient. Very happy. Great follow up after the sale.

triton12

Apr 28, 2015

every time I visit...I meet different advisor, this time I met Michelle Dessert and she was outstanding she helped me from the start to the end...and she is very efficient!!!

HondaHappy

Apr 27, 2015

I went in for an oil/filter change and tire rotation. The service was efficient and professional, Brooks kept me updated often, allowed me to make decisions without pressure on any recommendations that they found my vehicle may benefit from. Brooks was knowledgeable and took the time to explain everything to me. He was honest-didn't try to sell me anything that was broken or warranted at that time. Brooks went over and above to provide quality customer service, I will definitely be going back in the future for service and would highly recommend them as well!

LadyDi

Apr 27, 2015

I called Crown Honda on Thursday, 23-Apr-2015 at approximately 5:30 p.m. I was desperate to find a pre-owned car for my daughter and son in law as their car had seen its final days and died for the last time on I-75 in Lutz. I spoke with a very nice young man by the name of Edward Mitchem. Edward sounded very sympathetic to our situation, did some checking and after just a few moments he came back to the phone to announce that he has the perfect vehicle for the situation that I described, in that we needed to find a vehicle big enough for at least 6 people and Edward understood the amount of money that I was able to pay for a vehicle. Not only did Edward find the perfect vehicle, that fit within the budget that I had to work with, but, he was very personable and made sure that everything was perfect before we left the dealership that evening. Edward advised that he has worked at Crown Honda only a few short months. I hope that Crown Honda understands and realizes what an asset they have acquired in hiring Edward Mitchem to be one of their sales people. I am a previous part time employee of Crown Honda and was very proud of the fact that I was an employee there. I trust the people that work there and will always refer my friends and coworkers to go there when they are in the market for a car or, for service for their vehicle. Way to go Edward !!! You ROCK !!!

Sutoy

Apr 22, 2015

I hate car buying; but Ralph Carter helped me make it a more efficient experience! I didn't have a ride home, so he took me after I looked at and drove what they had to offer, in my price range, and models I preferred. What he didn't know, he found answers to, and was personable in dealing with me; not treated like just another customer. I had to get a ride there, for the final purchase, and most things, were ready to go when I got there. . I'd recommend them to anyone.

Larry Cottrell

Apr 22, 2015

I have been buying vehicles and having them serviced at Crown Honda for 20+ years. I keep going back because of the Honda quality and the service department at Crown Honda. Michele Dessert has been my service advisor for all of those years. My vehicles are always brought in for service when due, the appointments are convenient for me and my vehicles are ready when promised. I currently own a 2007 Ridgeline and a 2012 CRV. The waiting area is comfortable and transportation is provided if needed. Michele finds discounts when available and keeps me informed on the progress of my vehicle. I can call Michele anytime with a question and she responds promptly. I will continue to purchase my vehicles from Crown Honda and keep them serviced there as well. I have recommended the Crown service department to friends and family based on my experiences.

Anthony

Apr 21, 2015

Michele Dessert did an excellent job when I got my tires replaced great place to do business

hgbabyfl

Apr 21, 2015

I hate buying cars, and my experience at Maher Chevrolet confirmed that. What a difference at Crown Honda. The car I wanted was there at the price that I was quoted! Kudos to Carlos Rojas and everyone there for making it an enjoyable experience!

remon9955

Apr 21, 2015

Great Job on my last service visit. I was greeted was fast it was take 20 minutes . thank you for your help . remon f shenouda.

jdskinner79

Apr 20, 2015

Amy Simpson helped get me into my first new car!! It was easy and laid back just like I was dealing with my best friend! All that and I got the deal of a lifetime... I will definitely be back!

poncho

Apr 18, 2015

Although the service department was extremely busy during my visit both my service advisor, Randy, and the other employees took the time to keep me apprised of the progress of my vehicle and went out of their way to be sure that I was comfortable and that my needs were being me.

Satisfied Customer

Apr 18, 2015

After visiting two other car dealerships with the intention of buying a used Honda Accord, my wife and I were extremely satisfied with our experience at Crown Honda. Steve Yeager made our car buying experience pleasant and enjoyable. The whole team we worked with at Crown Honda was super - extremely professional, friendly, and helpful. Crown Honda rocks! Highly recommended.

RXBound

Apr 16, 2015

Fast, simple, knowledgeable. Dino Ricci went above and beyond to make it a very pleasant car buying experience. I lost my current car and that very day I was provided with a ride to the dealership with everything ready to go when I showed up. Communication was incredible and alI had to do was pick out what I wanted and everything was done for me. I actually had a great day car shopping. I was able to choose what I wanted pressure-free and they provided me with exactly what I was looking for - and more. It was about me and my preferences from start to finish. Not rushed but in and out quickly. They went out of their way to make sure I was happy and that the car was in great condition for delivery. The entire sales process was flawless, fun (! ), smooth and friendly. Felt very welcome. They worked so hard to make sure that I was happy financially and Dino personally followed up with me after the buying process. I highly recommend the dealership and strongly encourage you to visit Dino. I'm sending everyone I know his way.

Katie C

Apr 16, 2015

Fast, simple, knowledgeable. Dino went above and beyond to make it a very pleasant car buying experience. I lost my current car and was provided with a ride to the dealership with everything ready to go when I showed up. All I had to do was pick out what I wanted and everything was done for me. I actually had a great day car shopping. I was able to choose what I wanted pressure-free and they provided me with exactly what I was looking for and more. Our was about me and my preferences from start to finish. Not rushed but in and out quickly. They went out of their way to make sure I was happy and that the car was in great condition. It was flawless and smooth and friendly. They worked hard to make sure that I was happy financially and followed up with me after the buying process. I highly recommend the dealership and strongly encourage you to visit Dino

Payam

Apr 15, 2015

Jason Imler was very professional and knowledgeable! He helped me address all of my concerns and I would highly recommend him to anyone looking to get service on their car.

eileenszymanski

Apr 14, 2015

John FURR was the most informed salesman I have ever spoken too. He answered my questions before I asked them. Very intelligent where HONDA is concerned, He knew the car inside and out.Took care of all of my concerns, and extremely Customer Service friendly for a salesman. This was the best experience of buying a car and believe me I have bought several cars in my life.

HondaFan

Apr 14, 2015

I had to come in for airbag recall to replace the flawed tanaka airbags in my 2002 Honda Accord.Dawn Mechen was my Service Advisor and she was completely efficient. Really had her act together.The whole experience went very smoothly, and I got my airbags replace without a hitch.

Hondaman2015

Apr 14, 2015

Great Job on my last service visit. I was greeted was fast and I was in and out in an hour and ten minutes...thank you for your quick service

Denis

Apr 14, 2015

Brooks dealt with our occasional noise with confidence that he and his team would be able to isolate and correct it. We followed his recommendation and left our car with them for the day. He responded quickly to emails with schedule and updates and even coordinated a pickup for my wife. Problem solved! Thank you Brooks!Denis

whitetigerirish32

Apr 10, 2015

Jason is always the best,he knows exactly what we are there for and gets us in and out in a timely manner. He is always very nice and professional and is very helpful whenever we may need something else for our car. I will definitely be going back to this dealership for my car whenever I need something done and I will be seeing Jason.

J.C. Ohiostatefan