Used Cars for Sale at Carson Nissan in Carson, CA
1,979 miles away from you!
Carson Nissan of Carson offers you the opportunity to find used cars by Carson Nissan. Carson Nissan is a trusted dealership serving clients throughout Carson, in search of certified used cars. Also, Carson Nissan is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Carson Nissan to get the affordable car that is right for you.
Location: 1505 E223 St, Carson, CA 90745
Phone: (184) 463-8708
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Carson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsCarson Nissan
Authorized EpicVIN dealer
90745, Carson CA
Check DetailsWhat’s more, Carson Nissan of Carson has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Carson Nissan. Check out the listings today to find the right car for yourself. Carson Nissan is definitely the best place to buy used cars online.
Whitecaryay
Nov 26, 2016
Helpful and great service by Kevin Barreda and Rubin! Thanks for the great help! We are happy with the purchase of our Nissan Altima Sedan 2016!
Edel bedolla
Nov 25, 2016
Excelente servicio nunca me precionaron me trataron muy bien la verdad las aficionas bien limpia me en canto en verdad y a Gradecido por el trato q me dieron
anag
Nov 22, 2016
I was here recommended by my sisters never thought they were gonna be able to help me out as other dealers had said no,I look for john hes the best sales man and hes manager they did everything they could and they also made us feel great,, when we got the car john explain everything the car features really satisfied with hes service.. highly recommended look for John.
Anie
Nov 21, 2016
Danilo was very professional throughout our process in purchasing my new car. He was also very friendly and made us very happy customers that day.
mikochanel
Nov 20, 2016
I highly recommend this service center because they're very trustworthy....they will only recommend service that's really needed to your car. your car comes out clean for the free car wash. I love the coffee, hot chocolate, and free popcorn....LOL....made my day! thank you Nissan carson. see you in my next service....
suymed
Nov 20, 2016
I arrived as a walkin and the service needed on my SR 2015 was completed in a timely manner, I arrived quite early. Thank you
Maria Linda
Nov 20, 2016
Saw a car on their site that I liked. Contacted Carson Nissan and spoke with John. He was very nice and informative. Decided to go down the same day which is today (11/20/16). He put the car to the side for me. Got there and test drove it. Loved it! Bought it! John made it quick and painless! Thanks Carson Nissan and John!
2015-Rogue
Nov 19, 2016
We are very happy with the complimentary first 2-year (or 24,000 miles, which ever comes first) service. Service Advisor Daniel Godinez professionally facilitated our complimentary oil & filter change, tire rotation, multipoint inspection, adjusted tire pressure, and searched and implemented the technical advisory for our 2015 Rogue. The quick service, comfortable work spaces, free WiFi, and complimentary car wash made the morning wait seem short.
Sean A
Nov 18, 2016
Carson Nissan was tremendous today. I called and asked to have a vehicle held so I coukd take a look. I ended being over an hour late, not a problem for them. I ended up purchasing the vehicle and I am very happy. Thanks!
kmiller824
Nov 18, 2016
I already had my heart set on the rogue but thanks to Jan he was able to explain to me the benefits of each model.
Kat
Nov 18, 2016
I already had my heart set on the rogue but thanks to Jan he was able to explain to me the benefits of each model. Very easy person to talk to and great support in his staff.
Roy and Carole Hardinge
Nov 17, 2016
We take our Xterra to Carson Nissan on a regular basis for service and are always very happy with the personable service they provide. Jeff is GREAT!
Jhon delapaz
Nov 16, 2016
They have really Good service and help me physically and financially. They help me what really fits on my budget and help me on my financialy problem. I gave them this rate because they really help me alot
Electrified
Nov 15, 2016
From a courteous introduction by Peter Lee, a seemless handoff to Eugene Cho, and Eugene's patient, engaged and thorough handling of matters that I was nervous or uncertain about, to Jaime Navarro's simple offer of a sensible protection plan, this Team helped transition to an electric car lease. Eugene in particular handled all aspects of introducing me to to a new technology and financial arrangement in the most substantial and enjoyable way possible: How to work the car, rebates, how to find charging stations, which apps work best. Overall he handled expectations to the point that even when I had a serious reservation about the price he was able to credibly explain. I am super happy with the Carson Team and to be doing more for the environment!
RJessica
Nov 13, 2016
Abraham was a very polite and friendly sales man. We have been searching for a car for quite a while and Abraham provided an amazing vehicle at a reasonable price. The employees are very helpful and are always there to answer any questions or concerns, I would definitely recommend this dealership.
Hardglen03
Nov 12, 2016
John the sale man, was very nice and warm You could asked him any questions and if hedidn't know he would find out. I received a very good deal.
iribe, barbara25
Nov 12, 2016
MUCHAS GRACIAS a CARSON NISSAN por su amabilidad y atenciones que nos brindaron el dia que hicimos la compra y por hacer todo lo que esta en sus manos, por sus mejores recomendaciones, sobre todo al SR. Antonio Tabura por su paciencia y profesionalismo al atendernos fue una gran experiencia al ser mi primer auto visitamos varios dealers y me negaron la posibilidad. En verdad se los agradesco quede muy complacida por la compra Es 100% recomendable
Valley_crusader
Nov 11, 2016
I was doing an internet search for finding a great deal for my replacement truck. Carson Nissan had a vehicle with a price matching my budget range. I.d then made arrangement to come down to their dealership to look at the vehicle that was on sale and discuss terms for purchase.A few days later, I had secured financing to close the deal and pickup the vehicle from the lot.I had a great sales experience with Eugene and Jaime in closing the deal on my purchase on my new truck.
Scott MacKay
Nov 8, 2016
Everyone there is very nice and helpful! They provided me an honest look at my repairs and offered me options to keep my car running. I've always had great service and highly recommend them!
Tony A.
Nov 6, 2016
Had negotiated a price and allowed them to run my credit. Get a text saying they made an error and went back on the deal. Get it in writing before you let them run your credit!
wendy84
Nov 6, 2016
I always come to this place. I love it!! They always do a good job with my car. Love the friendly service that they always provide
Sumu
Nov 6, 2016
Very nice costumer service. I highly recommended this place. We already bought two cars from here. They always helped us and very friendly. Thank you.
Kmjgoat
Nov 5, 2016
This was my first time there. The greeted me with a smile. They handled my issue with fast and friendly service. I will be back.
JTEL
Nov 2, 2016
My first contact was from Gloria Vasquez through Email and phone. She was very persistent but very professional. The 2016 Nissan Rogue I wanted had come in and Gloria set me up with Justin Murillo (Sunday Oct 30 2016) to go over the car. I worked with Justin on the terms of buying with my trade in. He understood what I wanted and made it happen. Justin is a great guy. He knows the product and was talking a little fast for me, but I just asked questions. Freddie in finance was very efficient and professional. He set things up so my wife could come in on Monday to sine. He is very friendly and knows his stuff.Gloria, Justin and Freddie earn 5 stars from me.Thank you, John Telfair
Dot67
Nov 2, 2016
This was my first visit to Nissan in Carson after the dealership I purchased my car from closed. I found the service department personnel friendly and very helpful. The service was fast and my car was washed when I picked it up. Overall I am quite satisfied with my visit.
Sentra
Nov 1, 2016
This is my first time buying a car and I have to say it the people make you feel welcomed and it was just a great experience from every department. I will definitely be coming back here for my next car. Thank you
Lizbet Martinez
Nov 1, 2016
Very happy with this dealership. Go to salesman is Martel Creer, he is very knowledgeable and understandable, makes it easy to choose the perfect car. Also dealt with Jorge Villegas who is also extremely helpful. I can say they both make a good team. Finance man Mehdi Farrahi also made everything smooth, explained every detail easy for us to understand. Left this dealership satisfied and excited to drive a new 2017 Nissan Maxima.
lamf77
Nov 1, 2016
I came here for my first maintenance in the morning for my 2016 Sentra, and after it was all finished my car felt brand new again! Jeff was awesome about everything and did the maintenance for the car. He really listened to my concerns about the cars handling, mainly on the vibrating steering wheel at freeway speeds. After inspection he mentioned there was a bent rim on one of the front wheels from hitting a curb (ouch) and that a wheel alignment will be needed to correct it and a slightly crooked steering wheel because of it. The only thing is that it is EXPENSIVE. $400 for a wheel alignment? That is insane... but it is from a dealership service and they do care for your new car if maintenance is needed so it should be expected. Other than that they changed the oil/oil filter, rotated the tires, did a recall maintenance on the car which I wasn't aware of, and aligned the bent rim (I think) all for free for a first time customer (woo!). Even better, it was all done in about an hour, and my car was washed, even after I told them not to, lol. Employees there were very courteous and helpful overall and I felt it was worth heading there. But just a heads up, if going for a lot of or major servicing I'd recommend heading there early in the morning since it's the least busiest with no appointments.
Yolanda and Arturo Rodriguez
Nov 1, 2016
Such a great buying experience. You feel welcomed right when you walk through the door. Thank you for giving me a great price and for everyone's help.
tiffanyhill
Oct 31, 2016
I'm happy with the work performed. I go in to get one thing repaired and they always find something else wrong. The prices are too expensive.
Anhhell
Oct 28, 2016
Carson Nissan made getting my first car easy. They were helpful and very knowledgeable about their products. Speak to Abraham, he is a very resourceful salesman
Valerie
Oct 27, 2016
I Love Carson Nissan!!! The service is ALWAYS the best! I always leave extremely pleased, Thank you for going over and beyond for the customers. I have visited other Nissan dealerships and they can't even come close.
Arrieta Family
Oct 27, 2016
The Service Department Team at Carson Nissan are phenomenal. They go out of their way to provide the most excellent and friendly service. They are true professionals and know the meaning of customer first. Special thanks to the Service Manager, Roy Schilder, who always helps us withour needs and provides our family excellent service.
lamf77
Oct 26, 2016
This is a delayed review, but just wanted to acknowledge the people that helped me purchase a new car here! As a first time car buyer I just felt weary of offers at car dealerships but here they were very straightforward and they will work with you if you are a little tight with income. Originally I was looking to purchase a 2016 Versa SV, but got a better offer and promotion getting a 2016 Sentra S instead. Things went smoothly overall, and when there was a mistake with the estimate for the car, after showing them the recommended price on TrueCar, they went and adjusted the price of the vehicle immediately after, which lowered my finance APR from 10% to 4.9%! My credit score was in decent shape (between 694-745) so I felt that it's one of the reasons they were willing to work with me getting this car. Unfortunately I had to drop the extended warranty later on, but even that went well without any hesitation. I really enjoy driving my 2016 Sentra now and I want to thank Eric, Fidel and Roland for being helpful and awesome overall with the whole car purchase experience!
Dvluisa
Oct 25, 2016
Wasn't expecting to trade in my altima. Came in to drop off my brother to get his Armada serviced. But couldn't resist how nice Rouge looked and BAM was offered a good deal and now driving off in a 2016Rouge
RoseDC
Oct 25, 2016
John, Evelyn and Mehdi really worked hard and gave me the best deal. Thank you and your help is much appreciated. I will recommend you to my friends and family!
stopnstare33
Oct 24, 2016
It was a great experience to purchase my pre-certified car cash! Kevin the sales guy was amazing!!! I would recommend this place to anyone. Thank you!
FabianJr
Oct 24, 2016
I return to this dealership because I recieve awesome service before with my brothers, and this time that I went for me and I recieved more the same. They need to keep up the good work. Jesse is great at explaining what our options are and guilding us though the whole process.
NameForRatings
Oct 23, 2016
John was very attentive, proactive, and went out of his way to ensure I was comfortable and satisfied throughout the entire process. Linda came highly recommended and was a dream to work with.
Gordie
Oct 20, 2016
I drove into the customer service bay around 7:30 AM, and a customer service rep immediately came out and signed me up. Then we went inside and he registered me on the computer. The whole thing took about 5 minutes. Where do you get customer service like that?And then I asked him if the customer shuttle was available; it was, and I got on board and was dropped off in front of my work place. About two hours later I got a call telling me my car was ready.Thank You Carson Nissan
Tre
Oct 15, 2016
Daniel was amazing! I called the day before, told him about my issues with my Altima and I was in and out in 3 hours! And they washed my car! Daniel was totally honest and never kept me waiting.
Robert Solik
Oct 15, 2016
Really great experience. Kevin was extremely friendly and made the process really smooth. We had a trade in, and they really worked with us, in our budget. Thanks so much!
Audrey Yeo
Oct 15, 2016
Kevin (Junior) is very friendly, helpful and knowledgeable. Easy to work with and willing to go far and beyond to make things work out. Keep us the great work.
Coconuthaupia
Oct 13, 2016
Great service and follow-up from Peter Lee and Max in commercial vehicles department. We didn't find the exact match but they were able to locate one and acquire it for us. Peter is extremely friendly and helpful.
evelyn10
Oct 11, 2016
I went in as a first time buyer to purchase or lease a car. I had already been disappointed from other dealerships so I was a bit biased as to whether I was going to find the right car and at the right price. To my surprise I did, I was received at the front door by Antonio who quickly went on to show us pre-certified cars as well as new cars. I found the car I wanted a 2016 Nissan Rogue. I was a bit over the price range that I was looking at but what i loved the most is that Antonio quickly took us inside to talk numbers. That was ultimately the most important part. We were negotiating and Irvin was a huge help in making sure that I got what I wanted at the price that I wanted. Everyone here is amazing and I truly appreciate you all helping me find the car for me.
Rene75
Oct 11, 2016
Best customer service experience i ever had he explained us and detailed us everything we should know about the car and thanks to Ruben that helped us qualify for the best interest rate.
Rose Marquez
Oct 11, 2016
Kevin Edwards is a fabulous sales person...the team that worked with us was awesome ....they knew their job and handled it ....when your ready to buy ..go to him ...i knew what I wanted and they were willing to work hard to make that deal...thanks again ..love my new car !!
Steve T
Oct 10, 2016
Eugene Cho was very thorough, helpful, and positive in helping me choose a new car. He took the time to explain all the pros and cons and small details. Eugene made the whole process fun and easy.
rakos0910
Oct 10, 2016
Purchased a brand new 2016 Silver Nissan Sentra for my daughter, although Peter wasnt in the office because it was his day off, he was very helpful in answering each and every one of my questions, even called in for me and made an appointment with another one of his colleagues. Over the phone Peter disclosed what I could approximately be paying monthly and which cars would be best for my college daughter that drives long distance on a daily basis. Before arriving Peter called Lai Ce and advised her of what cars I was interested and an estimate of what I wanted to pay monthly, as soon as I got there she already knew what I was looking for, we test drove both a Versa and a Sentra. She broke down prices to both cars and tried to get me the best deal possible. She had wonderful service, and was very patient. Overall my experience was over the top, Carson Nissan has 2 great employees, Peter for being helpful and taking the time on his day off to help before going in person and answering my questions, Lai Ce for great service and explaining everything my daughter needed to know about her brand new car.
Latoya
Oct 10, 2016
Great service. The dealership even picked up on an issue I didn't come in for. They were fast and courteous and always has great hospitality.
Cynthia K.
Oct 10, 2016
When I took my car in for oil change, David Barrientos, Service Advisor, was very friendly and courteous as he was taking my information. After the service was complete, he explained me what was done and what's needed to be serviced later/future.
ivette25fuentes
Oct 9, 2016
I want to thank Justin, for making me feel comfortable and helping me out in getting something that I like and can afford. I'm so happy and exited to drive my first purchased car.
Sa Mailoto
Oct 8, 2016
Very helpful and informative every step from beginning to end, great attitude & good energy in sharing all benefits of the vehicle we purchased! Thanks so much John A. & Nissan Family
Jacquiz13
Oct 4, 2016
Nice people good communication. They took care of my issues and also some recalls. No problems. It took a lot longer than I had anticipated.
Carson resident
Oct 3, 2016
Carson Nissan's service dept is open on Sundays, at which time i had service on my 2008 Nissan Rogue. The service technician was very nice, professional and attentive to all of my question and i do mean i had a bunch of them. He was patient and clear when he explained and answered them AL to the fullest. My vehicle was services in a quick and timely manner and the technician was very genuine, making sure i understood what was done and what needed to be done on my next visit. Go check them out you wont be disapointed
rogue11
Oct 3, 2016
The Service Department has always taken great care of my cars and explains any issues that the service tech may have written down. I will always keep my cars serviced here at Carson Nissan.
Jeanniet768
Oct 2, 2016
Great atmosphere and nice cars! Kevin was awesome - extremely helpful and adorable! Thanks Kevin and Ruben G for all of your help! Keep up the good work!
Jakz23
Oct 2, 2016
Me and my wife was driving going to long beach. We pass by the car row's on 233rd st. As we pass by nissan i an ads on big savings, so why not drop by to check it out and no plans on buying a car (even a new 1) as we park a salesguy approach us and greet us with a pleasant smile and friendliness in his face. So we look around and saw a white sentra on the far end. The salesguy didnt force us to buy but he rather explain the pros and cons and explain what a sentra is and we're hook and after midnight (yes pass 12:00 am) i drove home with a new 2016 nissan sentra sv. So thank you so much Mr. Jun and to his manager Jorge
Fantomas29
Oct 1, 2016
Great experience . We were able to get a new car, and a good deal.We traded in our Leaf and got a Sentra with great gas mileage.
Deidra Davis
Oct 1, 2016
I originally visited Carson Nissan to help my daughter Ashley (her review is also on the site) secure a car. After the excellent service from Martel Creer, Jorge Villegas, and Jaime Navarro, I wanted the same great deal to end my auto search. I couldn't be happier with my new car and the service we both received. I feel like I have a new family at Carson Nissan.
praizegirl
Sep 30, 2016
Helpfull and friendly staff members ,they do excellent job and even wash your car.I would strongly recommend Carson Nissan delership to my friends and relatives.
Jimbo999
Sep 30, 2016
No hassle from Kevin barreda , he had let me know I was getting the best and made sure I walked out satisfied I would go back again
Ashley Guyot
Sep 28, 2016
Martel, Jorge And Jackie were so fantastic! I saw Martel's positive reviews here before I came and they weren't lying! I'm so excited about my car and I'm very pleased with the service! My mom will be getting a car here as well based on my experience. The Executive Manager, Preston Han, even unexpectedly gave me a couple of gifts (key chains and a mini tablet they had left from a promotion they were doing) because I was genuinely raving about how wonderful their service was. Love these guys!
Vernita Glynn
Sep 26, 2016
Overall it was awesome and David Barrientos has excellent customer service, he was very professional
sfernandez
Sep 25, 2016
Excelente servicio muy atentos super profesionales contestando todas las preguntas sobre el carro ke conpramos y la verdad estamos super contentos con nuestra nissan rogue asta el momentoMuchas gracias por su tiempo y pasienciaDanilo echeverria y Jorge
apache123
Sep 25, 2016
Everyone was very polite and accommodating. Martel was prompt and very kind. Was direct in showing features with the navigation system. Anytime I called for anything or questions he was sure to call me right back and saw to it everything was taken care of as soon as possible. He's one great guy!
Arlaidy
Sep 25, 2016
I took my car for service Saturday, Jeff Morgan was the service adviser that helped us.I'm very pleased with the way we helped us. He is a very nice person and very professional.But really all the guys there have been pleasant to deal with every time I have visited Carson Nissan.
Norma Ch
Sep 23, 2016
We dealt with Richard Allen and he was Outstanding!! He was very knowledgeable and what he didn't know he obtained clarification ASAP. He was very enthusiastic when explaining the features of the car and made sure we understood everything. When we met with Irvin Vasquez, he listened to my needs and expectations and we were able to come to an agreement. Mr. Farrahi was very professional and efficient. I appreciate the service we were given by all three.
tduc63
Sep 23, 2016
I am very happy with the salesman. he is nice and do professional work helping me have a good car and good price. excellent service
edman
Sep 22, 2016
They are willing to work with your budget, they make you feel comfortable answer any questions you have. They a lot of vehicles to choose from
RigoBoyy
Sep 22, 2016
I came in looking for a certified pre-owned Nissan, but thanks Ramon Suarez I came out buying a brand new Nissan Sentra. It was a great experience he was very kind, and cared about my opinion when it came to getting this car. He was professional, and beyond helpful when I had questions. Thank you very much Ramon for your great customer service, I sincerely appreciate it.
honeyvd77
Sep 21, 2016
I've been to 3 other Nissan dealerships Carson is my favorite there service is sufficient and very helpful they figured out sensor lights in my car no other dealership could and Daniel is awesome he help me with just putting a battery in my keys it's the little things that can brighting your day I would so recommend there service department
manilaboy74
Sep 21, 2016
Buying my new Rouge at Carson Nissan was the most pleasant car buying experience I ever had, compared to Scott Robinson and Carson Toyota. There was no hard selling, just sincere and professional customer service, especially Jun Prodigalidad who took pains in looking for the model that I was really happy and satisfied with. Also, Jorge Villegas, who patiently found a way to have my purchase go through despite some issues. Both of them were very pleasant during the sales process, They were not there just to close the sale. They showed sincerity in helping me.
rdabrows
Sep 21, 2016
The team at Carson Nissan was very helpful in getting me a great deal on a new car. It was a refreshing experience after looking around used car lots and dealing with less experienced sales people.
Patrice1fnp
Sep 21, 2016
The entire team provided excellent customer service. Specifically, Mr. Martel Creer service was professional and exemplary , and I and Mom were comfortable with purchasing a vehicle from this dealership.
Tanya rodriguez
Sep 19, 2016
Great and friendly services, we got what we had in mind and this dealer offers great deals and awesome sales team. Thanks Oscar Rodriguez and Jorge Villegas.
Chrsy21
Sep 19, 2016
Help me get a new nissan altima and it looks great! Great customer service and very helpful getting you the best deals. Great employees and staff.
Baseballkid123
Sep 19, 2016
Everyone was helpful and nice was very satisfied with my visit and I would recommend to a friend or come back and purchase a vehicle
Jacqueline
Sep 19, 2016
Drive in from Vegas and my car was acting up. I took it and collected my problem.. Daniel was Friendly and helpful.
Kianasanchez
Sep 18, 2016
John Ancheta and Alberto very BEYOND helpful. I am a first time buyer and I came in here wanting an SUV. It was not possible but they gave me other options that ended up being way more beneficial for me. They were very welcoming and made my first buying experience amazing. I would not hesitate to recommend them to anyone and I would not hesitate to come back here either!
soulfulcandy
Sep 16, 2016
Want to give a shoutout to Evelyn in Sales for helping my mom get into her dream car, for taking the time going step by step with the process for the knowledge and trustworthy feeling definitely will refer family and friends not too many sales people like this individual. Thank You once again for your help! ;-)
La shana jackson
Sep 15, 2016
The gentleman was very helpful and nice. He notice I had my newborn with me, so he got me out if there quickly. Thanks for your service.
MarleeMar
Sep 13, 2016
Ramon's customer service was awesome. From the time I parked to the time I drove off, he was so helpful. I am highly Satisfied.
Rodolfo Liranza
Sep 12, 2016
The dealership is one of the best out there. If you need to get a good deal go to them. They are there to help you when your in a bind.
DawnD
Sep 11, 2016
Walked in a on Saturday to check out the 2016 Nissan Leaf. Everyone I encountered was super nice and helpful. I worked with Eugene Cho. He told me everything I needed to know and answered my questions well. On Monday, I returned and left with a Leaf. So far, so good. I have had it less than 1 week, but I am happy.
Ortegaa53
Sep 8, 2016
Horrible service department every single one is incompetent. In the last month my wife has taken in our 2007 Altima twice for general repairs or maintenance and both times they have either misinformed her about repairs and not done what walked of them. The first time she took it in the breaks were squeaky they told her it was low on break fluid and that was the cause so they added fluid . Also the upper radiator hose was torn and that would cost upwards of $300. I took it to my mechanic and he replaced it for $60. The second time was Labor Day weekend. She took it in for an oil change which usually takes them a few hours to do, this time it took all weekend. She dropped it off Saturday morning we never received a call that it was ready so we called them to find out that the oil change we requested was never done. What they did instead which apparently took a whole day was investigate why the check engine light was on. So we waited Sunday for a call from them to hear nothing back. We finally gave the service department a call to find out the were closed for the rest of the holiday weekend and couldn't pick it up till Tuesday. Which meant we had to find another form of transportation to work and back. Upon picking up the car I find out that the are charging me $160 for an oil change and supposed diagnosis of check engine light. Never once did I get a phone call ,email ,text ,Morse code or any type of other communication from anyone in service about what they were doing to my vehicle. I asked "Chris" the service advisor I had been dealing with to get the service manager "Roy" apparently he was of that day how convenient. speaking with "Chris" He said in order to get my car back I had to pay for what was done ,so I did fifteen minutes later they bring my car out they didn't even have the courtesy to wash the dang car. I have purchased 3 cars from them and would expect better customer service than what was provided I will certainly be taking my business elsewhere and would never even recommend this place to my worst enemy.
Aut2not
Sep 8, 2016
We had visited 3 dealerships in the course of 3 days and were exhausted by the process. I emailed for the e price and Eugene Cho responded immediately with an exact answer and no run around. I called and he held the car. The process was very smooth with Eugene. The financial part was another story. That was about a 2 hour wait. That was not appreciated.
Pepetheo
Sep 5, 2016
Excellent service, good attention, explains clearly during all the process. Thank you very much for your service. Next time when try to buy a new car I going to come back.
jhughes333
Sep 5, 2016
My wife and I visited Carson Nissan last Tuesday to try out the Nissan Rogue. We were greeted warmly by Justin Murillo. He was very helpful and accommodating. He took the time to answer all of our questions and we never felt rushed or pushed into buying or making a decision. We had told him that we would not be buying that day as we needed to do some more research and would come back over labor day weekend when there were more deals and give him a chance at our business. The same day Jeremy Rybak the Sales manager also came to meet us to explain some of the financial possibilities that were available to us. He also was thorough and easy to work with. Later in the week we found some deals on TrueCar.com and we called Justin with the numbers we had gotten giving him the chance to better this price. He did!! Within an hour Justin was able to get us a better pricing with more features. So, all we had to do is drive into the lot, fill out the paper work with the finance department and drive away with a shiny new Nissan Rouge with a full tank of gas.. Thank you Justin and Jeremy for making this such a great experience.
Scjone
Sep 4, 2016
Since I've had my 2011 Maxima I have had all my sevice done at Carson Nissan dealership. Christina Martinez has made my experience so wonderful and amazing that I have to give her 2 thumbs up. Her advice I trust If I don't need she make sure I don't get it. I must say the hold staff at Carson Nissan service department. They treat me like a valued customer (FRIEND). I will be forever grateful for my experience. Keep up the good work.
Shy lilly
Sep 4, 2016
I was very impressed by the service and if i had to buy another car i will for sure come back to peter and mehdi. I appreciate the fact that peter offeres to help drive the car i bought to my house.
Casper1020
Sep 4, 2016
Went to the Carson Dealership and was taken care by Justin. He was very friendly and showed us our options. The process was very easy and loved the car and not to mention gave us a great price.
Sarah Olmedo
Sep 4, 2016
Great sales people! Didn't feel overwhelmed on buying anything. Worked with our budget and got the car I have had my eye on. So friendly and down to earth
JohnnyLBC
Sep 4, 2016
Every time I have taken my vehicle to the Carson NISSAN Service Department, it has been hassle-free. Everyone is friendly and helpful, and they explain the services needed.
forestine1
Sep 3, 2016
Daniel G always does a great job at making me feel good about the wait time and money that I spend on my car service he has awesome customer service
JohnnyInDaLBC
Sep 3, 2016
Every time I have taken my vehicle to the Carson NISSAN Service Department, it has been hassle-free. Everyone is friendly and helpful, and they explain the services needed.
Naveen25
Sep 2, 2016
David Barrientos did a great job!I took my car in for a recall and when I arrived he notified me I was due for service as well!I was on a time limit so we decided he would split the work and I would come back a different day. When he finished the job earlier than expected, he gave me the great news that he was able to finish everything and even the car wash! Being the busy bee I am, I was so happy I did not have have to make a different appointment.Thank you!
Antigua, Mae121
Sep 1, 2016
The people are nice and polite. They help you as soon as you come in. They don't waste time helping you and the other people.
mirstash
Aug 31, 2016
I am always confident that the service and assistance I receive is honest and necessary. Chris was able to adjust a setting issue immediately. All the service people are friendly and competent. And I really like the new coffee machine!
Brian
Aug 30, 2016
Justin was a great help in explaining all of the features of our new Rogue. He was very knowledgeable about the product and never pushed us into buying. We were very satisfied the way he conducted his business.
Moniquekb
Aug 29, 2016
Every person my fiance and I came in contact with was great. Very patient and knowledgeable. I would definitely recommend this dealership to everyone. Great experience.
LongBeachYogini
Aug 29, 2016
I came to Carson Nissan with a deal in mind. The internet sales person Gloria was very diligent and professional. Once at the dealership our salesperson Martell and finance person Jorge worked together with James the manager to get the exact deal we were looking for. I would highly recommend Carson Nissan. They are honest, realistic and professional.
Ale_booo
Aug 29, 2016
Justin was very helpful on helping me pick a car. He explained everything about the features of the car and compared it to other cars.
nicktadeo
Aug 27, 2016
Great customer service. Will recomend very friendly and great management. Im actually going back to buy my next vehicle. Ruben manager excelent. Excelent service and will always go back.
weenee87
Aug 27, 2016
My experience was amazing. I came because of a check engine light and was helped with more than I needed. I'm so glad I got my car from this dealership.
Nissanguypatrick2014
Aug 27, 2016
My service advisor Jeff went out of his way Exceptional service Thank you so much Will again choose Carson Nissan and Will tell family and friends about my experience
Antonio P.
Aug 25, 2016
As a first time car buyer I was worry of the stigma dealerships have. I have heard stories of sales representatives taking advantage of customers whom are not familiar with the process of purchasing a vehicle. Fortunately, I found Fidel and Irvin. They made to process easy and educational. Neither of them made me feel as if i was asking to many questions and when they would answer my questions, they broke my questions down in terms easy enough comprehend. I am excited that I found a team i feel comfortable purchasing a car from. For these reasons I encourage you to seek them out. I know i will be working with them in the future.- Antonio
Lin Van Gelder
Aug 25, 2016
First, let me say that I love my leaf! Carson Nissan offers great service, everyone is friendly and professional, and their waiting room is very comfortable and offers a great place to wait for the short time I had To wait.
sdevry1
Aug 24, 2016
Jessie was very easy to work with. Car was washed and looked great. Drop off for service and was able to return that day ready and clean, Thank you.
PAtrick Kolbjrnsen
Aug 24, 2016
Great experience will always come back to Carson Nissan Thank you
Georgina L. Camacho
Aug 24, 2016
Even though it was a very busy day when I brought my car in for its regular mileage maintenance, John Ancheta took care of me as soon as he could. I expected to be there an hour or more because of the number of customers at the waiting area and the cars lined up to be serviced. But even with the additional work that had to be done to my car in addition to the maintenance check-up, the wait time was very reasonable.
Happy Customer
Aug 23, 2016
Both Jessie Avila and Lai-Ce Shum were extremely helpful. They understood my needs and assisted me accordingly in a very professional manner. They recognized my nervousness in buying a car and provided me with enough information to set my mind at ease. I also appreciated the professionalism of the Finance Manager, Fred Berzunza who was very efficient and informative in processing all the paper work.
Jeaneth
Aug 23, 2016
Me gusta porque me ayudaron mucho para poder comprar el carro yo queriagracias por su excelente servicio muy amables y atentos les recomiendo este lugar si quieren de verdad comprar un carro
Lisa Happee-Cates
Aug 22, 2016
Great choices in coffee and free popcorn in the waiting area :) Great service with a smile :) They remember me every time :)
Blwilk
Aug 21, 2016
I was returning a Leaf that I had leased and needed a new car. Eugene was very helpful in choosing a vehicle. I drove in with my Leaf and drove out in a new Sentra.
Dexter
Aug 21, 2016
so i was getting separated with my wife and i needed to lower my monthly payments Kuya John Ancheta help me lower it plus gettin me a 2016 sentra nissan sr. I was so happy having him taking care on my situation. I Highly recommend John Ancheta for his service.
Serio11235
Aug 20, 2016
First time buyer credit high but not strong./ they work with me to get me a deal within my budget and now I have a 2016 car!!!
Tbird
Aug 18, 2016
I was hesitant to even get a new car, because of the cost, but the people here REALLY worked with us to make it easy! Very understanding people, very compassionate, and very smiley. A great car buying experience.
austin2016
Aug 18, 2016
I had a wonderful experience at Carson Nissan. Fernando and George were wonderful in helping me by my new car. I would definitely recommend them in the future
Tamika Austin
Aug 18, 2016
My mom bought a car. She was super happy and George and Fernando were a huge help. Can't wait to come here someday to buy myself a car.
Itzxxmike
Aug 18, 2016
knew his stuff.was not overwhelming at all.got the deal i wanted, which he helped me get. would definitely recommend not only him but this place to my friends and family looking for a new car.
Marco manriquez
Aug 15, 2016
Service department is great but the buying experience is really bad they try to over sell you on every thing when buying a car and over sticker value go some were elected to buy a car but the service department is very good
Abe420
Aug 14, 2016
Thanks to the team at Carson Nissan our family now has a car we all love thank you all for your commitment on helping our needs
Cstorms
Aug 13, 2016
Best experience working with Kevin "Junior" Barrera , Justin Murillo and the manager Jermey when purchasing my dream car.Thanks guys you really made it an enjoyable experience.Cheryl Storms
NissanCargo123
Aug 11, 2016
Easy to work with, efficient, quick response, organized. Max was not pushy but always available to help me. The trade in department was a little iffy but Max stayed on top of them.
Designergrl
Aug 10, 2016
Eugene Cho at Carson Nissan is an amazing Sales Manager!!! He made the buying experience so easy and there was no stress or pressure involved. He laid out all of my options and helped me make the best deal possible. Martel Creer, Product Specialist was awesome as well, he kept us laughing while we waited. I will recommend Eugene and Martel to all of my friends and family. I left with a brand new Nissan Murano that I absolutely love,
Shella
Aug 10, 2016
You always hear about the horrors of a car purchase. This was a great experience. It was also a lesson in signing paperwork. Everyone was so helpful. I was very comfortable. Thank you for a great purchase. I will recommend everyone.
Charlyme
Aug 10, 2016
Really helpful, since the moment i get there the dealer and the staf were very nice and gentle it was really hot outside and they must know because offer me water bottle right away and also the sales person gide me and explain me everything the right way I get there because my sister recommend me that dealer and i know way.
Stephanie De Guzman
Aug 8, 2016
Jessie helped me out so much. He even had a manager try his best to satisfy what i needed. I came in and out of the dealership feeling like they did all that they could to make me happy. They were very straight forward and didn't sugar coat any of the negotiations we were discussing. All in all, this place is great!
PTL!
Aug 8, 2016
David was very observant, patient and displayed great customer service. Between David and Jorge, they made sure we were satisfied with our purchase and made this purchase a positive experience. Thank you!
Jessica Daniels
Aug 8, 2016
I love coming to Carson Nissan. Great service and courteous staff. I will be purchasing my new car from them.
Sheilah Thompson
Aug 8, 2016
Although I choose not to proceed with the required repairs for my car the service I received was good and professional.
am37
Aug 5, 2016
Just had my first matinence from carson nissan and it was beyond exspectations. The staff was friendly and helpful see you again 5,000 miles
gus.quino
Aug 5, 2016
Excellent Service, friendly and helpful. Carlos responded to all my questions and concerns about my car. The car was serviced fast and on time as promised.Every time Carson Nissan delivers.
jceron
Aug 5, 2016
Excellent customer service .Work was done by the time given at check in and received a call when the work on the car was finished.
Efigenia Viola
Aug 5, 2016
Very satisfied with my car service. Daniel P was very customer focused and he explained all the details about was done on my car and the status of my car.
Noemycontrerasr1
Aug 4, 2016
Nissan have good patients on attending their customers. They do anything they can to make there customers take the car the want and can afford.
Deryth
Aug 2, 2016
Peter Lee and Karen were extremely professional and helpful in finding the car of my dreams. They were very patient and listened to my request for certain equipment. I will refer my friends to them.
Igortiz18
Jul 31, 2016
Could not be more pleased to have had Martel as our salesperson. Martel went above and beyond on our new purchase. We were truly lucky to have gotten him to guide us through. Thanks MARTEL! And also a special thanks to Jun for also being there.
Customernothappy
Jul 30, 2016
When I went into Carson Nissan in May 2015 to trade in my Maxima for a Juke it has been nothing but stress on me with phone calls from a debt agency hounding me with phone calls that I need to pay $12933.42 . Which I don't have. Peter Cho told me to ignore the phone calls and any incoming bills, that I don't have to pay them. He told someone else that too just before me the same thing he said your credit will be shot for a while but you done have to pay anything n the Maxima any more. You must not talk to that family member anymore or Friend. He told a bunch of lies he is a big bad person. Making it look like it was all ok. Peter you said I don't have to pay. Nothing. Peter Cho how long must I be stressed over something like this. This is not the way to do business. Making customers think it's ok. Shame Shame Peter. I will not tell a soul to go to Carson Nissan and buy a car ever, ever again.
Satisfied Simpkins
Jul 30, 2016
Today was a great day! My husband and I went to Nissan Carson to purchase a new car. As soon as we exited our old car we were greeted by a very nice young man by the name of Fernando Sandoval. he was pleasant, professional, patient and helpful. We went on a couple of test drives with him. I hope I didn't make him nervous with my driving. But we finally made our decision on the 2016 Nissan Rogue. A very nice car I must say. Then a nice man named Jorge Villegas came and made our experience even more pleasant. He was very helpful as well with a great personality. He worked out the numbers for us to our satisfaction. Thank you Jorge! Our final stop was to finance where we met Roland. Roland was extremely knowledgeable of what he was doing and he also was very helpful. thanks to all of the employees at Carson Nissan. I highly recommend Carson Nissan to anyone looking for a car.
liquid1920
Jul 30, 2016
Had my oil change for my 2015 pathfinder and car wash with their $28.28 website deal special. Everything was taken care of and had me out of there a happy customer!!! Just chilled in the lounge and watched tv till everything was done. Don't waste your time at the gardena nissan, these guys are way better and the lounge area is more comfortable with free popcorn and free coffee/espresso machine.
Sf14
Jul 30, 2016
Our first time coming to lease a car and they were super accommodating and patient with all of our questions and switching around. Highly recommend you come here.
Satisfied Simpkins
Jul 30, 2016
Today was a great day! My husband and I went to Nissan Carson to purchase a new car. As soon as we exited our old car we were greeted by a very nice young man by the name of Fernando Sandoval. he was pleasant, professional, patient and helpful. We went on a couple of test drives with him. I hope I didn't make him nervous with my driving. But we finally made our decision on the 2016 Nissan Rogue. A very nice car I must say. Then a nice man named Jorge Villegas came and made our experience even more pleasant. He was very helpful as well with a great personality. He worked out the numbers for us to our satisfaction. Thank you Jorge! Our final stop was to finance where we met Roland. Roland was extremely knowledgeable of what he was doing and he also was very helpful. thanks to all of the employees at Carson Nissan. I highly recommend Carson Nissan to anyone looking for a car.
Disappointed
Jul 30, 2016
I have been coming to Carson Nissan for about 3-4 years now and I must say I've been really disappointed this last year with how things have been. First off let me say the staff is always amazing here. Everyone is so polite and helpful. My most recent issue with Carson Nissan is it took me one month to get in to get a basic oil change. The reason for this is because, it would've taken anywhere from an hour and a half to three hours. Yesterday took two hours to get my oil change, which is crazy when they have express service. I tried six different times on different days and still the same thing. Plus you can't make an appointment for an oil change. I'm a nurse and I have limited time due to a hectic work schedule. This dealership is five minutes from my job and fifteen from my house . But now it seems I will need to go thirty mins away from my house to get an oil change done in a timely manner. Yesterday took two hours for my oil change. I really love the people here but my time is limited.
Carol Lewis
Jul 28, 2016
My service advisor 3185 Christopher Ayala, is the bestif you want service from a PRO please ask for Chris. .Chris made sure that things that needed servicing wasdone he did no't try to up-sale things that was not need and personallyi want to think him for that.. Chris made me feel like a FAMILY MEMBERnot just a Customer. Nissan I will keep buying from because of your servicethis is my 4th car from you.carol/ Carson Ca.
Rizazz
Jul 27, 2016
Very good experience and business with Daniel Rivera. Highly recommend to see Daniel if you visit Carson Nissan. Martel Creer introduced himself to us after finalizing the deal and gave us good information on servicing the car. Highly recommend to see Martel as well.
Gustavo Bautista
Jul 25, 2016
I came here looking for some directions and I left with a 2016 Nissan Rogue. Overall the customer service at the dealer was excellent. The first person that I dealt with was Evelyn and after telling her what kind of car I was looking for, she showed me the perfect options. She's a professional at her job and she was with me through every step of the buying process. She made sure that all my questions were answered and that I was getting the most as a first time buyer. I was hesitant of trading in my older car, but Evelyn assured me that I was making the best decision and that the Rogue was the car for me.
Mares310
Jul 25, 2016
I came in to Carson Nissan in need of a new car and Daniel Rivera helped me find my next new car. He was very helpful, answered all my questions to the best of his knowledge and made the sale overall a very pleasant experience. Thanks Daniel!
GLOMAR
Jul 23, 2016
I'm extremely pleased with my new 2016 Nissan Rogue from Carson Nissan. Everyone was very helpful. My experience was excellent from start to finish. Thanks to Ruben Garcia and Janes Vinasco.
funztoyou
Jul 23, 2016
I'm a 1st time buyer and I must say I am glad I chose Carson Nissan as my 1st choice! I had a million questions and not 1 went unanswered! Thanks guys!!
Pedro L
Jul 23, 2016
Great service. I have been going here for all my repairs for the last few years. The reason is the service I receive here is fantastic. Keep up the good work Daniel G. , you make Carson Nissan a great place to do business
John B.
Jul 23, 2016
Great service, nice people. Jeff Morgan was great. Car was done sooner than expected.
Abraham Gonzalez
Jul 22, 2016
Service is awesome and people friendly. I bought the cat there and I do service.. People are professional and good experience
Loyal
Jul 20, 2016
This is my third vehicle from this location, when one gets treated this good you come back for moreThe sales person I had ( Martel Creer ) was the best, very knowledgeable and accommodating.The service department is five star.
Joseph V. Mendoza
Jul 20, 2016
I'm a Simi Valley 1st Nissan transfer and Carson Nissan picks up with equal satisfaction. This team is amazing. Thank you Christine and Team Carson Nissan for taking care of all my car and personal needs while I waited.
Siomara
Jul 19, 2016
Un exelente servicio amable muy interesados de ayudar sobre todo David muy amable gran ser humano siempre queriendo ayudarme en cualquier duda que tenga sobre mis carros estoy Completamente agradecida con el
M
Jul 19, 2016
Jessie Avila was a GREAT sales man ,and was very helpful and very patient. The purchase was fast and easy. I am happy with my purchase. I definitely recommend this dealer!
kalico2416
Jul 19, 2016
Very accommodating, fast service, easy transaction, under warranty made it so nice. Returned the loaner that I really appreciated way very easy Thank you all.
Ttatum71
Jul 15, 2016
Daniel Rivera was helpful and patient. Daniel explained everything so that I could understand. Martel Creek was also helpful. Will refer a friend today asap.
Lildee22
Jul 15, 2016
Jessie avila was dealership guy and he help us to pick a nice n also treated us good n very helpful I'm recomed jessie to help anyone
Nissan rogue 234
Jul 14, 2016
David Barrientos was an awesome person, he took his time to explain everything , came back to check on me and told me approximately how long it going to take, he has a beautiful personally and disposition. I would recommend him to everyone.
marble76
Jul 13, 2016
I like the service the employee helping me to find the part that I need it. The only thing I don't like. I waited for the phone call when my stuff will arrived. Almost a week I wait for the phone call. However, after a week I picked up my stuff
Monica
Jul 12, 2016
The team was friendly and eager to assist. They made sure all information was provided to us so that we can make an informative decision.
giselle
Jul 12, 2016
A first timer to buy a car but all the deals that they explained to me was great and I was satisfied with the results. They are so professional, thank you for making it possible to have my own car. I am the happiest customer in Nissan Carson :))
robb11561
Jul 11, 2016
I have been coming here to have my car serviced for several years. They always service my car quickly and without trying to sell me anything I don't need. This time, my car needed major work; my transmission and radiator broke down. The cost to repair was greater than the value of the car. Prior to this, I was considering a new Infinity anyway, but the thought of going to see a car salesman was quite frightening. Since I knew the 'low pressure" attitude of the personnel here at Carson Nissan, I decided to stick with another Nissan. Whilst I was waiting, I researched the inventory via my cell phone. During my research, I saw Linda Webber's name, so I contacted her. Linda was very friendly and caring. She understood my fear of "sharks." Linda hooked me up with Eugene Cho. Eugene was very patient and was not pushy. I even had to break for lunch and Eugene stuck around even though he was supposed to be off for the rest of the day. Eugene sold me the Maxima with Platinum trim. He made sure the process was painless and made sure it went smoothly. Whilst the car was being detailed and fueled, Eugene went over deliver details. Excellent customer service!
lttalwayspeachy
Jul 9, 2016
Fidel Armendariz is a very good product specialist. He helps you as much as he can. He is not pushy , but does give you all the information that you are looking for. Also, you do not feel pressured to buy a car.
Hduranjrc
Jul 9, 2016
Second experience at this dealer. Very professional and friendly. Good prices. Sales person were both helpful and paid attention to detail. A great experience again.
Jarensalazar
Jul 9, 2016
I got what I wanted. Abraham did an excellent job he got me what I asked for and am so happy with the Results. I am going to refer this dealer to my friends.
Carlos R
Jul 9, 2016
Professional service advisor knowledge excelent costumer service
StaceyEs
Jul 8, 2016
Sales consultants are friendly and knowledgeable. Great deals and customer service. Highly recommend, Martel, Edgar , Jaime. The location is perfect too. Right near the freeway!
estranged_man51
Jul 8, 2016
john ancheta is really helpful in any way he answer all my question in really understanable reason...the service is excellent ....i couldnt have asked for a better salesman
RobsG
Jul 6, 2016
Couldn't have asked for a better salesman. Went above and beyond anything I could've asked for. Without him I don't think I would've made a purchase. He was helpful and willing to work with me to make the best of my purchase.
Stefanie
Jul 5, 2016
My experience here at Carson Nissan has been the greatest. My sales man keno has been extremely helpful and caring. He was really attentive and caring about what my options were. He didn't rush me into getting in a car. He actually listened to me and gave me all the options I had upfront. Thank you so much keno! I totally recommend him to anyone. He's very honest and he listens.
T01a25h94
Jul 5, 2016
I came in and kevin "junior" barreda was a sweet heart he helped me and gave me a great deal also martel creer made sure that everything was great. Thank you for Carson Nissan for hooking me up with a brand new car with 0 down
NissanRoguePurchaser
Jul 4, 2016
Overall great experience purchasing my Nissan Rogue. Ask for Ramon Suarez, who have great friendly service with no pressure. Appreciated his service.
Gerardoguayo
Jul 4, 2016
Peter got me into a car that I didn't know was possible. He got me approved for a brand new Sentra! Wow! Thank you Peter!
ambriz922
Jul 3, 2016
Jesse was my dealer , and the professionalism was outstanding . I came in and felt right at home. Highly recommended to anyone looking to get into that new ride !
Damaris G 1983
Jul 2, 2016
I recommend Nissan of Carson because they have people that gives you good costumer sirvice and they help you us much as they can...Specially I recommend John Ancheta he did the best to help me out and because of him now I'm driving my new Nissan Murano... And I know God it's the only one the had the power to make Avery dream come true Thanks you very much John you did a very good jod
Kingxadrian
Jul 2, 2016
Staff was very helpful , I never felt like my questions weren't being answered . I can always come back if I ever need anything . The dealer that helped me was Jessie Avila and I highly recommend him .
thessalonicah_
Jul 2, 2016
First time buyer! Very helpful! Jun and Jorge are the best.Received the best price and tried to work with my financial needs and budget. Thanks again.
jezreellyndon
Jul 2, 2016
First time buyer here. Very accomodating personnel (Jun & Jorge). Explains in a way that is easily understood. Received the best price and tried to work with my financial needs and budget. You are the best!
Tsanchez
Jul 1, 2016
Laice was awesome. We worked out numbers over the phone I came in and signed paperwork and drove home in my brand new 2016 Altima. this is the third car we've gotten from Carson Nissan and we wouldn't go anywhere else! Thanks again for all of your help. We will definitely recommend Laice and the Carson Nissan team to all of our friends and family.
Jenar8tor
Jul 1, 2016
I bought my SUV in June Fernando was my sales guy. The process was easy and took about the time one would expect. Fernando was awesome that day..rockstar sales guy. My problem is they wont call me. they call my husband (who doesnt drive this car or know much about it) and, he gives them my number and they never call. He told them they forgot to hand me my owners manual...its been a month still no manual or call. I dont know how to use my bluetooth or satellite radio. As a matter of fact i cant figure most of the car out. its very frustrating. So if you buy a car from this place, once they have your money they could care less about you.
Jnieto4aL00s
Jun 30, 2016
I am a second buyer with Peter Lee, he has shown a very well sales skills an i will definitely recommend anyone to buy or consider buying at Carson Nissan an make sure you ask for Peter Lee. He will do over an above to make it happen.
Philpops
Jun 30, 2016
This was great experience. No pressure! No arm twisting! I was able to get exactly what I wanted without a hassle. Linda and Eugene very carefully listened to me with respect to what I wanted and what I wanted to pay and then presented an offer that was too good to refuse! My experience with the finance manager also wine very smoothly!
Mmmmm
Jun 30, 2016
He was very nice !I got a car with the best price :-)Strongly recommend him! I would to buy my next car here as well !!
philcottone
Jun 29, 2016
I could not have been happier with my experience. 8 years now I've been doing business here and will continue to do so. The customer service is above and beyond any I've ever experience.
Brian Atkinson
Jun 28, 2016
Hands down best place to have your vehicle serviced! I am always impressed with the service, and quality of care i receive when I go here. Don't waste your time going any place else
Kellyc310
Jun 26, 2016
I participated in the state of California's "Replace your Ride" event. This program has rules and regulations that have to be followed by the dealer in order to get your down payment paid by the program. The first dealer I went to knew nothing about how the program worked, even though the dealers must be registered in advance to participate in the Replace your Ride program. When I came to Carson Nissan they knew all about the program. Fidel was great and very knowledgeable. He helped me get the best used car for my budget with a warranty!!!!! There was no pressure from him to get into a new car at all. I told him up front what I needed and he showed me all my options. If you have an older car and live in SoCal google "Replace Your Ride" and sign up. Then go see Fidel with the down payment money the state of California gives you and get into a Nissan.
Eric
Jun 24, 2016
Peter helped me get into a car despite my credit issues. He was great. I now have a brand new 2016 Murano sv. Thank you peters.
yessenia
Jun 24, 2016
I went in for an oil change,and needed new breaks.. I was in & out customer service,was great and very helpful..
Albert Welch
Jun 20, 2016
Great service these guys know their stuff and I didn't feel like I settled for anything. Thanks Carson Nissan you guys know how to sell cars.
Jaynavarroxo
Jun 19, 2016
Came to this dealership after reading their great reviews, Perter Lee was very helpful. He got me in the car I wanted. Im extremely happy with my purchase. Didnt think any dealer would work with my since i had a bad experience at auton nation toyota in cerritos. Cant wait to bring my sister in to get her car.
Cindy87
Jun 18, 2016
My two visits I had for servicing my Sentra, has been great!! David Barrientos always makes sure all my questions and concerns are answered and taken care of. Awesome service!!!
Luis Granillo
Jun 18, 2016
Simple you got a very good attention since the that you are arriving to your dealer installation .The salesman have a great attitude because we never felt under pressure to buy a car he just was acting like a professional salesman. In other words we felt confortable with him..
Dwilson22
Jun 17, 2016
Came in and dropped my car off on Tuesday morning and they next day they let me know that it would cost more to fix the car then it's actually worth, so me and my grandmother went and test drove one car and loved it! Fernando was VERY knowledgeable of everything question we asked and even gave us information we didn't ask for I am very pleased
Butterfly54
Jun 17, 2016
Purchase a new sentra 2016, great positive experience. Thank you Fernando Sandoval for having knowledge about my car purchase. Having the ability in answer all my questions. Thank you George V for working the figures in what I ask and felt was fair to me!! Thank you fellows great job!!! Happy customer from carson
Scott
Jun 17, 2016
Lai-Ce, Alexandra and Jaime made this a quick and easy process. Whole transaction took about 2 hours, from the time I arrived until the time I drove away in a brand new Murano.
elcamino02
Jun 17, 2016
I am very pleased with my new 2016 murano thanks to keno for making it happen for me I was able to walk in there and get what I wanted I am very happy
nine27
Jun 16, 2016
This place is great. Between Jackie, Ruben and Jamie helping me along the process it couldn't have been easier. Truly thankful and appreciated for everything. Thanks again.
Jc
Jun 14, 2016
My father-in-law told me about John Ancheta and was pleased to find out that John was willing to work with us. I knew exactly what car, including specific details, that I wanted and I was lucky enough to get the last 2015 Pathfinder platinum! we worked out a price that was good for the both of us. We got through the paperwork and finance material rather quickly. My wife and I enjoyed chatting with Jonh. Im very pleased with the way I was treated at Carson Nissan
miltoncastillo1967
Jun 12, 2016
John was very helpful he explain to me the diference between different model which help me choose the right vehicle I will recomend carson nissan and specially John to all my friends and family
carlaq
Jun 12, 2016
This was my second time in two years buying a new car here. Thanks to Keno for keeping it realistic, definitely recommend him & Carson Nissan!
KarensVersa
Jun 12, 2016
But that was not the case, Product Specialist Oscar Rodriguez asked me what model car was I interested in ? I need a car to go back and forth to work nothing more nothing less and I saw the add for the 2016 Versa and Sentra that seemed to fit my cause. At the end I decided on the Versa. When the sales manager came over I'm like okay this is were everything get out of control real fast!!! But it didn't. What the heck is going on here? Then I met with the finance manager same thing the monthly payments went down even further. Now I am looking over my shoulders like is this real ? I guess it was real because I drove away in shinny new Versa on 6/11/2016 !!!! I will tell anyone who will listen go to Carson Nissan my experience with them exceeded my expectations !!!!
Sam1028
Jun 12, 2016
Pepe worked with us and made purchasing my first car easy! The process was faster than i thought. Will recommend to others. Fast and friendly service at Carson Nissan! :)
Sam
Jun 12, 2016
Pepe worked with us and made purchasing my first car easy! The process was faster than i thought. Will recommend to others. Fast and friendly service at Carson Nissan! :)
sbuckler
Jun 11, 2016
Came in for extra key. A complimentary inspection was done - a rear lower control arm bushing was tearing and needed to be fixed as soon as possible. Since we JUST bought the car, went back there and they wanted their mechanic to look at it. Theirs found zero problem. Took it for a 3rd opinion - same diagnosis- nothing wrong at all, after all, it only has 46k miles on it, virtually new. Feel like dealership wanted to just sell unneeded work to an unsuspecting woman,making it sound like a safety issues that had to be dealt with asap, for $1054 not including taxes (another $94.86).
sothy sim
Jun 10, 2016
Peter and Linda helped me with everything! Thank you! Carrie helped me too! I will come back hereabd tell friends. Tgank yoy thank you thank you
BINDER111
Jun 9, 2016
Mark Rios was very professional and knowledgable of all the cars. I would recommend him to somebody who's looking for a car to go to Carson Nissan and ask for Mark Rioa in Sales. We weren't rushed and everything went smoothly when I bought my 2014 Nissan Altima this last Tuesday on June 7th 2016 from Carson Nissan. I will defiantly come back to this dealership when I buy another car in the future.
Kelly Randell
Jun 9, 2016
I recommend Carson Nissan to everyone I know. Although I live far away, I still mention Carson Nissan as the best you can find in terms of buying and maintaining a vehicle.
paul76
Jun 8, 2016
David Jamarillo provided excellent customer service and satisfaction he demonstrated amazing communication skills and David made it the best experience of how it truly should be when purchasing a car THANK YOU SO MUCH Paul Starustka Mirna Martinez
Mrs Jones
Jun 8, 2016
I appreciate the service and advice I get there. I've come to know most the employee on a first name basis and that's just from having my car serviced regularly. Thanks to all the staff in the service department you guys a great.
Anthony L.
Jun 7, 2016
Unlike the other dealership,this one cares about you and not just about their sales. My dealer Jun was very helpful, he explains it so well and gave me a great deal for a 1st timer. This is my first car and they make me feel confident that I could pay it off and keep it for a long time. Great Job!
chris griffin
Jun 7, 2016
did most of the transaction over text and email - came in and told them my goals to get out of the dealership by less than 1 hour - they came within 15 minutes of my goal! Grounded my 2013 Leaf and got me exactly what I wanted - a 2016 Leaf same model/color etc...worked with Eugene - would work with him again.
rvdavis
Jun 6, 2016
Buying a car can be a daunting task! Martel and Jorge worked tirelessly to make my car purchasing process a very painless experience. I was very overwhelmed initially and they were patient and accommodating to my needs. I am grateful.
Cwboys1!
Jun 6, 2016
Our Hubcap flew off while my wife was driving on the freeway and they gave me another one at no charge. Thanks Roy! Appreciate you! Miss you guys!!!
Regina L.
Jun 6, 2016
This dealership was very neat and organize. The employees was very nice and accomodating. My dealer Jun was very nice to us and explain all the information I need to know and works with my budget. I felt ver confident and happy when I left the store with my new car.
Edel bedolla
Jun 5, 2016
Estoy contento con mi carro yo recomiendo a Nissan de carson el senor danilo me a tendio muy bien un trato excelente y muy bien
DUDEWITHSENTRA
Jun 5, 2016
Great Service. They had the color and model I wanted, willing to listen to what I wanted. Jan Josef was awesome and calm willing to work for you and get you a good deal.
Twistedblue 818
Jun 5, 2016
John was friendly sales man. Helped us get a good deal, helped us walk out of here with a new car. Definitely would recommend john at Nissan carson
Katg3315
Jun 2, 2016
Extremely great service, I never intended to buy 2 cars let alone one. Excellent manners. The offer was extremely exceptional. We're really happy with the service provided. Great job!
Bautizzle
Jun 2, 2016
Abraham was the product specialist and he helped me out on finding the right maxima and they also gave me a great deal. I will definately come back in the future
Taybrydon97
Jun 1, 2016
Excellent service from all employees. Everyone was extremely helpful. I purchased a Ford Fiesta at a reasonable price. The sales representatives were very kind. I would definitely recommend this dealership.
Nissan01
Jun 1, 2016
The workers in the service center were very pleasant & polite. They answered all of our questions & made sure our car was well taken care of. They did a great job. Thank you!
Roman
May 31, 2016
We love love to thank everyone at Carson Nissan for making our experience very pleasant. Big shoutout to ERIN and KEVIN for assisting my husband upgrade from the SL to the PLATINUM!!!!! Thank you so much and I'm loving my new Platinum. I would recommend you guys all day long to friends and family over any dealership. I appreciate your partnership and honesty and for that you will always have us as loyal customers for life!
yvonne
May 31, 2016
The Sales Person and your guy in finance made everything painlessand they understood me and my needs but I'm not sure if I got a TRUE CAR DISCOUNT
mercabs
May 31, 2016
Since 2010 we come to Nissan Carson. Only because of John Ancheta. We go with confidence. And we come out with no change in blood pressure. We come out happy.
linda lamb
May 30, 2016
My husband and I came to buy a new car.we had some credit issues but they worked hard for us and we were able to leave with a new car.
Fam. Hernandez Portillo
May 29, 2016
I get what I looking for , they understand your needs and help you to get a good deal .Rouge era lo que nesesitaba y rogue Sv es lo que me dieron , mas de lo que queria 100% recomendable. Buenas personas con buenos numeros y si hay algo que me ensenaron desde nino es que los numeros no mienten . Thanks! To all
beyond expectation
May 28, 2016
I got a brand new car and its my first! Jun and Jorge was all through out with me during visit at the dealership to make sure that the process went smoothly.Extending my appreciation to Jun for a very personalize accommodation.
keyyba
May 28, 2016
I am so excited martel sold me my second car. I bought the 2014 nissan altima 2 years and a half ago. He told me i should be able to get the nissan maxima in 2 and a half years and today he sold me the 2016 nissan maxima and i am so excited. He is an awesome car salesman!!!
Gloria Cruz
May 26, 2016
Mi esposo y yo agarramos nuestro carro y me gusto el servicio y la ayuda y sobre todo como nos pudieron ayudar en agarrar el carro y muy pacientes sobre todo.
Georgina L. Camacho
May 25, 2016
I got to the dealership for the regular oil change maintenance on a weekday evening (almost 7:00 p.m.) and I was taken cared of immediately. I was out of there before 8:00 p.m., with a free car wash to boot. Thank you for the great service.
pryorfamily
May 24, 2016
My wife and I searched endlessly across multiple dealerships for a certified pre owned SUV for our growing family and found our car at Carson Nissan. The sale representative here are very welcoming, informative, and not at all pushy. We purchased a CPO 2015 Pathfinder and the guys there reduced the sticker price and bundled the taxes and license fees to our request for a awesome buy. I would proudly and quickly recommend this dealer over others.
NidiaT
May 24, 2016
Came for an oil change. As I was waiting for my vehicle to get service, David Jaramillo approached to me and got me into getting a new vehicle.
beyonce5150
May 24, 2016
At this dealership they were very professional and helped me find a really nice car that I don't mind paying for. I would recommend this dealership to anyone.
Cindy orellana
May 23, 2016
It's the second time David Barrientos helps out with the service on my car and I can say I would recommend him he is honest and very professional.
Etot
May 23, 2016
Great service and salesmanship. Jun and Jorge where great I was able to take home the Van of my dreams. I will reffer all my friends and family.
XxAeroxX
May 22, 2016
Customer Service At Carson Nissan Is Excellent! Really Great Problem Solvers. The Workers There Help Me Find The Best Solutions To My Problems. Highly Recommended Dealer.
chapero.29
May 22, 2016
Todo estuvo muy bien Solo que yo no queria una compra queria hacer un lease pero quede contento con la Ayuda que me brindaron muy amables especialmente eric nevarez una persona muy agradable la persona que me ayudo a obtener un mejor banco para mi prestamo y nuevamente gracias
JN
May 22, 2016
Customer Service At Carson Nissan Is Excellent! Really Great Problem Solvers. The Workers There Help Me Find The Best Solutions To My Problems. I Came Into Carson Nissan For A Service On My 2015 Vehicle Without Knowing That I Was Going To End Up Leaving With A New Car! Highly Recommended Dealer. Evelyn, Jaime, Jeff And Everyone One At Carson Nissan Thank You Very Much I Really Appreciate It. Nissan Carson #1 !
acueva83
May 21, 2016
I came to Carson Nissan looking for a Nissan Sentra. Peter was nice enough great us when we arrived since we had called him prior to our visit. He right away helped us showed us the car we were looking for and gave us a very detailed break down of the car. He tried his best to get us as close as possible to the price and rate we wanted since we were doing a trade and we're happy to work out a deal. Thanks again Peter for you great work!!!
jay miranda
May 21, 2016
service advisor was nice and knowledgeable about the problem in my car
Gracie Robinson
May 20, 2016
Jeff Morgan is the gentlemen that always help me with the up keep of my vehicle. He wasn't at work this time when I came in. However, David Barrientos was extremely helpful. I've never second guess whatever need to be fixed because Jeff has always been honest and forthright. Now, I have placed my trust in David as well because they are simply awesome and kind. Thank you both for taking such great care of me. My appreciation cannot be overstated. Warm regards,Gracie Hill
James
May 20, 2016
Nice service, pleasant attendants they was very friendly , well inform when ask a question
Danny
May 19, 2016
Eugene was very knowledgeable on the features of the car and made the paperwork process really easy. I would highly recommend reaching out to Carson Nissan through their webpage. It was a huge time-saver.
karlyahp
May 19, 2016
Jeff is the man hes awesome very noble nice funny person all categories you want for sum one to help you with your car.thank you guys
forestine1
May 17, 2016
Daniel in the service department has great customer service he greeted me with a smile told me to help myself to some coffee or popcorn gave me an estimated time that was met Your swevice department hasn't failed me yet I've been given great service each time not to mention each time I'm getting my car serviced my salesman Mr Creer always finds time to greet me and ask me how the car is treating me
Nissan101
May 15, 2016
Carson Nissan service center exceeded my needs. My service rep was friendly, professional, and very helpful. I was never made to feel uncomfortable by offering me products I did not need.
Ariaskari
May 15, 2016
Gracias a Danilo y a Jorge Villegas por toda su ayuda me encanto el carro que recibi hoy. Recomiendo a otras personas a este dealer.
Jselva68
May 14, 2016
Muy bien atendido por Danilo y Jorge me ayudaron en todo hasta finalizar l compra gracias estoy seguro de recomendarlos con mi familia y amigos
Donjonn123
May 14, 2016
Great service from Fernando, keno and Jorge!! They really helped me find the car i was looking for! They listened and explained everything well! I will recommend everybody I know to them
Angela Hernandez
May 13, 2016
This place was awesome, great customer service from beginning to the end. Very welcoming, hospitable, professional, and answered all questions well. Was very informational and flexible.
Sheila Gregory
May 13, 2016
I love the work . the workers are very helpful. and the cashier are some of the best. to work with also.
Versa11
May 10, 2016
Cozzy place, nice people especially jun & jorge. This place os highly recommended.all my concern has been answered.i will pass my great experiance to my relatives and friend
Ko
May 10, 2016
Mr. Martel Creek is one Awesome salesman. My Uncle and I came into Carson Nissan to look around. That's when Martel took over, he was very knowledgeable and patience. He displayed what I feel is very important in a salesman, honesty. Thank you Mr. Creer for the best experience in buying a new vehicle. Kenneth O.Maxie Sr.
Sanchez33
May 9, 2016
I've given the dealership a five-star rating because the employees here are really friendly,cooperative, and they were very welcoming. At no point during the appointment did i feel unsatisfied by the service and I would highly recommend anyone to come here.
Ixta21
May 8, 2016
I'm so happy exelente deal with my new car. Good customer service the best customer service was with Mr Farrahi and I like the Abraham take time to show me the best car thank you
Goodbub1
May 7, 2016
I service my Nissan Versa at Carson Nissan dealership because of David B. He is an excellent guy with bent towards outstanding customer service and making sure that i understand what the technical jargons are when it comes to car parts especially the ones which need my immediate attention. He answers my numerous questions about my car in a layman's terms which makes it easier for me to make informed decisions towards my car upkeep. I would definitely recommend Nissan Carson and David B in particular. Keep up the good work mate!Special mention - Thank you Jeff Morgan for filling up the pop corns. You guys Rock
Collin Myers
May 7, 2016
Roy and his service crew are friendly, knowledgeable,and are customer care experts i my opinion.They are timely and handle and take care of what they say or said they were going to do with your service. Again they get 5 STARS from me
Jose
May 6, 2016
I went with my dad to see if we could qualify for a car and we left with a new car. I have to say that dealing with Keno and Jorge was great and we left with a deal we still can't believe we got. Thanks for everything and I will be recommending all my family and friends.
misseroberts
May 6, 2016
So let me just start off by saying that I am very happy right now. I went in to Carson Nissan and they did everything in their power to get me into a vehicle, words cannot describe the professionalism that they posses. Jan Jose "JJ" angelo was my dealer and he was like a angel sent from heaven he went over and beyond to make me a happy customer and I highly recommend him and Carson Nissan to anyone looking to buy a car. I am so happy and what made it really special is today is my birthday. They won't let you leave without a car, the best car dealer shop ever I think I found a new love!!!!
E.T.
May 6, 2016
I would like to say thank you especially to Jorge Millegas for helping me get the deal that I desire for my Sentra. I am very satisfied and love how it drives.
Familia Martinez
May 6, 2016
Mr. Danilo Echeverria and Mr.Jorge Villegas were the most helpful. Highly recommend for first time buyers, helped us step by step. We got the best price compared to other highly recommend Nissan dealers. Thank you good job guys!
Lovey
May 4, 2016
The first car that I bought was a wonderful experience of these two guys help me out so much unfortunately that car got into an accident and I had to return for my second car and they handle me with love care concern and found something that was to my financial needs I really appreciate them thank you guys thank you Carson Nissan 4 everything you guys are the greatest
Elizabeth Trujillo
May 4, 2016
It was a pleasant experience, the people were courteous, and took in consideration my need and worked with me. They gave me the Monthly payment I was looking for, very satisfied.
juliablessed7
May 3, 2016
very helpful and excellent customer service. gives good recommendation. does not force you to make wrong decision. allows me to make my choice which give me more satisfaction.
Chris7
May 3, 2016
Martel was AwesomeHe greeted me with a smile and he treated me like Family. Well, he is my cousin but I'm sure he treats everyone he comes across like Family. His Managers where even every helpful in getting me into a car where I could re build my Credit so I can buy a 2018 GTR. Thanks for all your help Martel and hanks Carson Nissan Team for helping a Brotha out!
John12
May 2, 2016
During my last visit at Carson Nissan for service, I was greater with a helpful hand. I own a 2014 Nissan Altima and had a couple issues regarding the breaks and sound system. Danial, the service rep. Helped me with all my issues and assured me that my car would be read with in 2-2 1/2 hours and it was. I was called 5 min before my car was ready and they even gave me a car wash, I left the dealership satisfied with the results. I would recommend this dealership to any family or friend.
Krystian Wilkerson
May 1, 2016
Martel helped me a lot my finding the right car and getting a great price! I recommend him to anyone. I enjoyed working with him so much I'll be sending my sister here to consult with him on her first purchase as well. Just an overall great atmosphere and nice person! Thanks again!
Kpatricia
Apr 30, 2016
Just bought a new car with sales rep fidel. It was great. Fast and easy . Most def reccomend this dealership and sales rep to anyone wanting to buy a car
Patricia Saenz
Apr 30, 2016
Jun Prodigalidad was an excellent representative of the excellent customer service we received at Carson Nissan. This was my niece's first experience in purchasing a car. They treated her with respect and offered many solutions for her to help her purchase her first brand new car. Jun spent many hours as well as Marc Rios and Jorge trying to accommodate our needs. Mr. Roland Ocampo was very attentive and helpful in explaining everything about financing the loan and how we can get the best products available and still keep in our budget. Jun was very gracious with his time and helped us to understand the process as we were choosing her NIssan Sentra Gun Mettal SV. The staff at Carson is reflection of the number one customer service provided by Nissan. Thank you Jun. Looking forward to purchase our next Carson Nissan.
cityangel1
Apr 29, 2016
On April 23rd, 2016 I accompanied my parents to Carson Nissan just to look around the lot. My parents attentions were not to buy a car that day but with great staff and reasonable negotiations, my parents drove away in their new 2011 Dodge Nitro. Now I can see why Carson Nissan is #1 for the past 5 years. Special thanks to two employees, "(ABRAHAM GARCIA product specialist) and (IRVIN VASQUEZ assistant sales manager)" for helping my parents drive away with their new car. Great Job Carson Nissan Staff......
vonzumk
Apr 29, 2016
Turned in my old lease car and leased a new vehicle in less than three hours. Was happy with the overall experience. No pressure sales tactics. Sales consultant, Fernando Sandoval was knowledgeable about the product and dealt with me in a forthright manner.
cyclist
Apr 28, 2016
Understandable about my needs when showing me the vehicle I wanted.Salesman Eugene very patient and answered all may questions about the vehicle and the financial side of the business.Overall a great experience to do business at Carson Nissan, very satisfied with the outcome.I recommend Carson Nissan and specially salesman Eugene if you thinking about buying a vehicle there...you should talk to him first.l
Isaac
Apr 28, 2016
I do not know a whole lot about cars. My whole life I've relied on my brother for advice. So when my car broke down and I needed a new one, I asked my brother where to start. He did some research and found Carson Nissan. I never thought I could buy a new car on my own, but Linda and Peter made the whole process easy for me. The first time I stopped by, I told them what I was looking for, and the showed me a Versa. I really liked it, but told them I also had my eyes on a Honda Fit, and wasn't ready to buy. They weren't pushy. They took time to show me what my payments would be with my credit score, and a couple different dollar amounts of what I was possibly willing to put down. They were completely transparent with costs, and showed me the exact dollar amount I would be paying, taxes, fees, everything. I left and told them I needed time to drive a Fit and think things over. A couple days later my brother found a different Versa at the dealership (via the web) that had just come in. Linda sent me pictures and a more detailed description of the car. I came in the next day and drove it with Peter. I loved it, and bought it with confidence! Linda and Peter were very communicative and friendly throughout the process. They were ALWAYS available by phone and email. They were honest and respectful. I never once felt like I was being pushed or rushed to make a decision. I HIGHLY recommend Carson Nissan to anyone looking to purchase a car in Southern California!
Isaac B
Apr 27, 2016
I do not know a whole lot about cars. My whole life I've relied on my brother for advice. So when my car broke down and I needed a new one, I asked my brother where to start. He did some research and found Carson Nissan. I never thought I could buy a new car on my own, but Linda and Peter made the whole process easy for me. The first time I stopped by, I told them what I was looking for, and the showed me a Versa. I really liked it, but told them I also had my eyes on a Honda Fit, and wasn't ready to buy. They weren't pushy. They took time to show me what my payments would be with my credit score, and a couple different dollar amounts of what I was possibly willing to put down. They were completely transparent with costs, and showed me the exact dollar amount I would be paying, taxes, fees, everything. I left and told them I needed time to drive a Fit and think things over.A couple days later my brother found a different Versa at the dealership (via the web) that had just come in. Linda sent me pictures and a more detailed description of the car. I came in the next day and drove it with Peter. I loved it, and bought it with confidence! Linda and Peter were very communicative and friendly throughout the process. They were ALWAYS available by phone and email. They were honest and respectful. I never once felt like I was being pushed or rushed to make a decision. I HIGHLY recommend Carson Nissan to anyone looking to purchase a car in Southern California!
Salvador Ballesteros
Apr 27, 2016
On April 23rd, 2016 I accompanied my parents to Carson Nissan just to look around the lot. My parents attentions were not to buy a car that day but with great staff and reasonable negotiations, my parents drove away in their new 2011 Dodge Nitro. Now I can see why Carson Nissan is #1 for the past 5 years. Special thanks to two employees, "(ABRAHAM GARCIA product specialist) and (IRVIN VASQUEZ assistant sales manager)" for helping my parents drive away with their new car. Great Job Carson Nissan Staff......
Dickie Lee Tran
Apr 27, 2016
The service representative was friendly and helpful. Gave me the information needed for me to get my car serviced for future visits.
ERIC PINLAC
Apr 25, 2016
Thanks for the help. Very professional and friendly. One of the best customer service I've experienced. Received the best price and tried to work with my financial needs and budget. Thanks again.
artpeece
Apr 25, 2016
Christopher Ayala (Service Rep) was excellent! He explained my transaction in detail, handled all recalls for my vehicle, and completed my service within an hour as initially promised!Thanks so much!
Wkngclasshero
Apr 24, 2016
Daniel in service is great. He provided prompt timely service. He was courteous and explained the process of working on my car with simple easy to understand words. He didn't use "jargon" or "car speak. All in all it was a great experience
Horace Young
Apr 24, 2016
Good job help me get a car i can't believe it thanks Kevin you value sale man and your loyalty to Nissan products Sincerely Horace Young
panay,rene55
Apr 24, 2016
Jun was very supportive and accommodating. It's not difficult to deal with him. We are satisfied with the options offered to us and also with his Manager.
Mirna Diaz
Apr 23, 2016
A great dealership I'm a return customer. And I'm really satisfied with the options they offered me to take home a 2016 Rogue SL....Thank You Jaynner Sauleda...
Lave09
Apr 22, 2016
We are completely satisfied with our buying experience with JJ Anglo at Carson Nissan. He did everything he could to make sure we were not only happy with the car but that it was at an affordable price for us. JJ was very friendly and never gave us any pressure to buy. Everyone at Carson Nissan was very welcoming and it made it for an overall great buying experience. We will definitely come back in the future to buy a vehicle from JJ. Thank you again for your impressive customer service JJ! ~ Lavelle and Natasha
pamelareyes
Apr 21, 2016
We went to get our car service. We were attended right away. I was told it will take a few days to order a part for our car. We were immediately offered a rental car. The service tech went out of his way to accommodate us. My husband and I were so happy with the attention we received. We highly recommend Carson Nissan!
nancy.ramirez.21
Apr 21, 2016
I am surprised about the great attention my family and I got from Jorge Villegas, Danilo Echeverria and Nelson Thomas. They are very professional and friendly, but the most importand.. they were very carefully looking for the right car, the best monthly paymente and the best quality! I really really love the service in Carson Nissan!
pam&jose
Apr 21, 2016
We went to get our car service. We were attended right away. I was told it will take a few days to order a part for our car. We were immediately offered a rental car. The service tech went out of his way to accommodate us. My husband and I were so happy with the attention we received. We highly recommend Carson Nissan!
LovenissanGTR
Apr 19, 2016
Fast service and clean place love the kids play room and the snacks option plus the coffee machine love it. First time here and will not be my last.
masterjeff102
Apr 19, 2016
To start off, I found the 2015 Black Edition GTR on carguru.com and called in for an appointment.Jaynner, who was a new salesman, approached us to cater to our needs and inquiries of the GTR they had in stock.I didn't want to spend more time on back and forth negotiations so I requested Jaynner to bring the sales manager for us. Jaynner immediately responded to our request without hesitation. The sales manager on duty that answered our request was Irvin Vasquez. He was courteous and the best part is that he went straight to the point of the price. No games and hours of negotiation necessary. Jaynner was also by our side and was knowledgeable in assisting Irvin. We decided after a few hours, we came to an agreement on the price. Price was great. However, after purchasing the car and doing some final check ups before taking it home, we discovered that the floor mats were missing, the owners manual was not present, and the oem jack was not inside the trunk. Jaynner has contacted me personally to inform me that the items missing will be delivered in a timely fashion. Other than the minor issues stated above, I am very satisfied with my GTR. I want to personally thank Jaynner for taking care of us and going above and beyond to connecting with us as car enthusiasts.Jeff
Monicadelrio
Apr 18, 2016
Great service from Jessie Avila! Very helpful and friendly while giving us various options of the vehicles that suited the characteristics we needed in our new car. Will recommend to family and friends!
Jacquizp1313
Apr 14, 2016
Great people, easy deal, good pricing. Had a few snags that required me to call a few times and come back in. All in all good
kelijay
Apr 13, 2016
First of all don't take this as me being negative about the dealership, but at the same time i don't want this to happen to anyone else. I got my first financed car with this dealership at the end 2013 and they were very friendly and helpful at the time. I wasn't having good credit so i had a co-signer for my loan and the only reason i agreed to the loan from nissan motors was because i was told i could refinance with them in one year if i made the payment regularly and take my co-signer off the loan. After the first year i went back to talk to them about the refinance and i was told i have to wait more which disappointed me because that's not what i have been told when i bought the car. I recently saw an email from the dealership saying i could refinance for a better apr so i replied to the email and i got a reply back saying they can offer refinance options but when i replied with the car details but never got a reply again, i tried to reach them back and the same result. They might not be able to help me out but letting me know that they can't help would be appreciated than not replying to me.
Duronsky323
Apr 11, 2016
Furst time buying a car and Martel gave me great n wonderful service made me feel great and made me understand evey detail gave a lot of car info and lots of patience. Thank u...
A
Apr 11, 2016
Everyone one here at Carson Nissan, were helpful treated me like family. I received a great deal on a 2016 Maxiama that I could not walk a way from. The offer was really great I highly recommend Carson Nissan to anyone who is looking for a clean place and a highly qualified group of people. Thanks to all there.
pacheco brenda 3478
Apr 10, 2016
Thank you so much for such good service i really recommend this dealer .you guys have the best service we felt really happy and comfortable with the service and the decision we made thank you very much
Jessie D
Apr 10, 2016
Carson Nissan is a great place to get your car serviced! I will be refinancing here or trading in my 2014 Altima. I will not go anywhere else, they are very professional and nice. Eric Nevarez was kind to answer my questions about refinancing and possibly purchasing a new car.
Dericka Bell
Apr 9, 2016
I did not expect to get approved for vehicle and I did. Martel Creer and Jorge Villegas was very professional, helpful and gave me the perfect customer service experience that I would want. I will definitely refer family and friends to them. I am excited about the 2016 Sentara for my family and I. Thank You for this great experience of buying my first Brand New Car.
Ijeoma M.
Apr 6, 2016
I just bought a 2012 Honda Pilot from them for $22,000, and is been a nightmare for me. The car won't just work right.. I have returned it twice for repair but the problem persist, I have also taken the vehicle to a mechanic and they said that the vehicle has no mechanical problem. The car vibrates while accelerating and also skips when you about to move. Am actually looking at seeking legal help to see if I can return the vehicle for another one.
A Hite
Apr 6, 2016
Ramon and Eugene were not only extremely helpful, but patient and pleasant as well. They were accommodating and made the whole process a breeze! I am very pleased with my car!
Lalejandre6
Apr 6, 2016
We came back to nissan to make our 5th purchase since 2003, we came back to JJ because the last car we purchased He gave us the best service we ever had at Carson Nissan , he is very knowledgeable and helpful.He goes way beyond to satisfy his customer.and for this he will be recommended to our family & friends Also thank you to Mehdi for all his help & patience , thank you for all your help Carson Nissan!!!
anama
Apr 4, 2016
I would like to thank Ramon Saurez for such a wonderful experience buying my car. Mrs. Saurez was so professional, he answer all of my question. He did everything possible to get me a good deal.
parrington199
Apr 4, 2016
Great salesman, great customer service , gives you exactly wants you want. Very freindly. Would recommend to other friends and family . Will come back to purchase another car in the future
waterman
Apr 3, 2016
I just purchased a Frontier King Cab truck. This was the easiest car purchase I've ever made. Lai-ce Shum the internet sales person I worked with, was responsive, and we closed the deal very quickly. Her associate Kevin, was extremely helpful and professional. I highly recommend this dealership- thanks so much!
cvillafania
Apr 3, 2016
Keno and Martel were really helpful and really patient with getting me the car I was approved for. They both have an amazing customer service. Overall the experience is something I would recommend to others.
musky4ataol.com
Apr 3, 2016
I want thank the Sales and Service department. Daniel Rivera, John Ancheta, Nelson Thomas and Christopher from the Service department. I was there to have my Cube look at as there was a minor problem. At the same time we in the market for a new car. I had my eyes set on the Sentra SV. Blue or if I wanted to incite speeding tickets, Red!. We test drove the blue SV and immediately loved it. Next we assumed the position of buyers and some negotiation began. John made adjustments and we ended up with a pretty good deal......next off to Nelson, who was very attuned to our needs. Anyway somewhere in there was a "Sold" I noticed a small tiny something only the new owner would noticed. a small (very small) scratch. I want to get a hood protector but can't find them.
Maria Melgoza
Apr 2, 2016
My experience at Carson Nissan was one of the best I ever had at any car dealership the sales associate at Carson Nissan listen to their customers they work for you they are not pushy like some other dealer's they introduce themself to you and leave you to look around and and then make your decision Carson Nissan will do anything for you try to put you in a new from finding you the perfect car for your budget
kgarcia2
Apr 1, 2016
I had the best customer service! Thank you Victor for all your help I am forever grateful. Also a big thank you to Kevin Barreda for all his help they both my experience at Nissan a great one. You guys are the best!!
Perfino1023
Mar 31, 2016
Satisfied overall with the service /help. My questions and concerns were answered.I live in Santa Ana and do not like going to the dealer near to my home. I work in Long Beach and prefer taking my car to your location.
NV200camper
Mar 31, 2016
The whole buying process was excellent. Max Burns, manager in charge of the NV200 and the Recon Campers conversion, provided me with all the information I needed regarding the van and financing. As a result, the stress of the whole buying process was greatly reduced. Also, he was familiar with the options that people doing the camper conversion were requesting, and he communicated well with the owner of Recon Campers, Stephan Schank, to ensure that the conversion would also go well. Jamie Navarro, finance manager, was excellent as well.
DanSanPedro
Mar 31, 2016
Easy to work with and had me out in excellent time. David and Jon were great to work and made sure I was taken care of through the invite process - basically painless!
Bkearns
Mar 31, 2016
Jeff Morgan greeted my like an old friend. He listened to my service request and completed the work in a timely manner. Service tech made some recommendations which Mr Morgan related to me and without any pressure to have the work done. I decided to do the work and when I arrived to pick up the vehicle Mr Mirgan apologized saying the car wasn't vwuite ready. He discounted the price for the inconvenience. I didn't expect that but it is greatly appreciated A true professional Mr Morgan. Can't say enough good things about Linda Webber too. Linda sold me the vehicle and stays in touch to make sure my service needs are met. Carson Nissan is a great place to buy and service a vehicle!
Dvillapudua30
Mar 30, 2016
Thank you Martel for assisting my friend with a new great car. I really appreciate the help of the team with him. I will recommended more family and friends ??????.
Anandakumar
Mar 30, 2016
Had a great Buying Experience for my Rogue SV in this showroom. People were very friendly and professionalism. I worked with Lai-Ce in the Internet Department & Keno in the Sales Department both are excellent. Also for Delivery Part was handled by Evelyn and Finance by Mehdi. They were upto the dot no forcing to buy any other extra products. I loved the whole experience and will recommend anyone to this showroomRegards,Anandakumar Vasudevan
kellee
Mar 30, 2016
I wasn't really sure of what I wanted, but I was able to ask lots of questions to make the best decision for me.
spacecruiseryamato
Mar 29, 2016
I like how helpful the staff is when coming to servicing my vehicle. They let you know when it's time to check key things before they stop working, and on top of that their so friendly.
Poncho79
Mar 29, 2016
I really apreciated the survice I recieved , they answered all of my questions and informed me of everything I needed to know . It was great service
Ag1013
Mar 29, 2016
I would recommend this dealer to everyone! I did my research on truecar.com and they matched the price! Danilo and Jorge provided exceptional customer service!
Miguel
Mar 29, 2016
Went in looking for a vehicle! Everyone was so friendly and attentive! Jessie and Martel were very helpful and friendly! Martel was showing me every detail of vehicle which made it so helpful! & even hooked me up with some mirrors!!!
starr
Mar 29, 2016
Loved the services. Got everything that i wanted. Great employees and great services.. I will be bring more people here. Keep up the great job..
The.estradas
Mar 28, 2016
Showed up just before 4:30pm, didn't realize they would be closing by 5pm. They still took me in for an oil change, 27 point inspection, and complementary car wash, all done with a smile. Made me feel welcomed and taken care of.
Yaya13
Mar 28, 2016
I'm giving him that rating because they deserve it JJ is a very good salesman he told me he was going to get me the car and he got me the car thank you JJ
Henry S
Mar 28, 2016
It is always very friendly customer service and the service hour is very fast as well. I would recommend the dealership to any car owners.
Lustyone62
Mar 27, 2016
Daniel Godinez was the service advisor that helped us he was very helpful and he was very friendly and polite. I had a very good experience here at Carson Nissan when getting my car service. We even purchase an extended warranty here the same day we pick my car up. I will continue to bring my car here and we are considering purchasing another vehicle in the future and will be here for sure I like the service we got here.... Thank you for giving me the opportunity to express how I feel about Carson Nissan. Keep up the good work ????
Tony Cerda
Mar 27, 2016
In the waiting area, there is a brochure that lists all the items that they check while they have your car. One of them was tire pressure. When I came in, my passenger side rear tire had 27 lbs of air pressure. When I drove home, I remembered and checked the tire pressure and it was still 27 lbs. while the other 3 tires had 34 lbs or air pressure. The staff is super nice and very courteous. They returned my car washed and very clean. Except for the hood. They only cleaned half of it and you can see the part they cleaned and then the dirty haze from where they didn't clean it. Christina Martinez was excellent. I don't think she is the one who looks under the hood and reviews if the work has been done. I think it is the people who work in the garage who forgot to check the tire pressure.I would definitely go there again, but this time, I need to be alert to make sure that they do and check the things the service brochure says they check.
Car help
Mar 26, 2016
Service department is great. The staff were very friendly. My only concern is that the cost for parts and repair are kind of pricey. I have to divide the services into several sessions.
Ahackett2
Mar 26, 2016
It was such a great experience as a first Time buyer. They weren't pushy nor aggressive with me. They were friendly, easy going, and told me the truth about everything about the car.
JUAN CARLOS FELIX
Mar 26, 2016
They performed oil change for my car really fast. I'm very impressed of Professionalism of all team!!Keep doing as well as now.Good job!!
ajaxs
Mar 26, 2016
Made appr online. I was in and out within an hour. I wasn't hassled for unnecessary services just to make a sale. Felt like Daniel told me exactly what my car needed.
Roserocks
Mar 25, 2016
My mother went in for an oil change. They treated her very well. And she is not the easy to understand. David checked the car over. Saw there was an engine leak and fixed it. It was covered by the warranty.
nankloat62
Mar 25, 2016
Came in for normal oil change without an appointment. They had us in and out in about 1 hrs. Even suggested what to take care of next service.
Vivturomiranda
Mar 25, 2016
I couldn't believe how much work the salesperson put in to make me happy with a great deal keno and Martel made it all happen
am37
Mar 25, 2016
Just came in for my service and I couldn't be more satisfied with my visit. The staff was knowledgeable and very nice, thanks Jeff Morgan and carson nissan staff see you in 5000 miles
suarez
Mar 25, 2016
Very easy transaction both were very knowledgeable and helpful. I've bought many cars and this was thus far the smoothest transaction. I appreciate everything...
Andrew
Mar 25, 2016
Came in for my service on my nissan sentra, the staff was knowledgeable and extremely nice. Thanks Jeff Morgan and carson nissan staff see you in 3000 miles.
eloy310
Mar 24, 2016
I had been to many dealers that day, but none treated me like home. I was determinde to purchase a car for my wife and the sales men that greated us helped us do just that. Justin the sales man gave me a chance to see a car in my budget and one that was right above my budget. it was a small battle but no heavy punches lol. i enjoyed my experience so i settled for a deal i could not refuse. Thanks again guys!!!
daniloalcayde
Mar 24, 2016
Previously had my vehicle oil change at Carson Nissan, Thank you to Mr. David Barrientos for excellent service.And kudos to the mechanic technician who handled my vehicle.
Abe
Mar 24, 2016
The car was ready next day and they borrow me one and the power window is fixed but the only thing is that don't go up automatically
vallartas77
Mar 24, 2016
The salesman, Kevin Barreda's, education and excellence was well beyond his years. Even though he is so young in life and in the business, his politeness and helpfulness gave our family a very good experience in the purchase of the new Nissan Altima for our son. Kevin makes a great asset for any company to have and I am very sure one day he will make an excellent manager in an excellent company like yours. Needless to say, we were very impressed with his knowledge of the car and his friendliness to help us. We need people like him every where in the world. :)Thank you,Leo Pelayo
ladybug123
Mar 23, 2016
This is my 2nd Car from Carson Nissan and my sales Rep was Eric, he was new but just so awesome, friendly and helpful, its was a smooth transaction and his manger was very nice, i also wanted to thank Nelson who was in Finance and made the long paper work very pleasant thanks Nelson! Eric my sale rep was GREAT!!!! Thank you to all
Alcatraz903
Mar 23, 2016
This place is amazing, the customer service goes above and beyond, they are very welcoming and have bilingual staff which makes it easier to communictae! Thanks Carson Nissan!
Assem Mohamed
Mar 22, 2016
the service representative was good and inform me about the repair and also told me that i will need to change may tire after next months and was able to tell me the exact type of my tire and how much the estimation cost.
pmusicant
Mar 22, 2016
Excellent service as expected in reasonable time at advertised price.I received the oil change and inspection report, as documented for my vehicle at 25K miles.
happycustomer
Mar 22, 2016
I've never had a dealership experience go so smoothly! I looked at all certified pre-owned Nissan vehicles on the lot, none of which seemed in my price range. Fernando and George immediately came to my aide and offered to work with me, finding me a great car and offering a discount. Fernando specifically had a very professional demeanor, lots of knowledge about the cars, and was on my side the whole time. The staff was very patient and understanding, and even allowed me a day to seek out alternative financing options, no deposit (PS: their financing option was the best!) Finally, after completing all the paperwork with their very thorough, knowledgeable, and entertaining financing team, they even drove the car to me while I returned my rental. Could not recommend their services more - #1 in the country indeed!
cdlawson
Mar 22, 2016
I had a painless and wonderful experience at the dealership. Thanks to Lai-ce Shum, Linda Webber, Kevin Barreda and Mehdi in financing. This wonderful team made my dread of purchasing a vehicle and dealing with the whole process an absolute joy. Thanks guys for your "give a care" attitudes and your pleasant personalities. This my fourth purchase of a Nissan and your good works are why I keep coming back.
Crogue
Mar 22, 2016
Very friendly and easy going. Very helpful! Showed me different cars in my price range and helped me compare different types of cars. I have already recommended some friends to Carson Nissan!
Kyherra
Mar 22, 2016
We came in looking for a car aiming we would be window shopping and we were lucky enough to drive off in a brand new Nissan altima! Service was great and they were more than willing to help with everything were so grateful!
happycustomer
Mar 22, 2016
I've never had a dealership experience go so smoothly! I looked at all certified pre-owned Nissan vehicles on the lot, none of which seemed in my price range. Fernando and George immediately came to my aide and offered to work with me, finding me a great car and offering a discount. Fernando specifically had a very professional demeanor, lots of knowledge about the cars, and was on my side the whole time. The staff was very patient and understanding, and even allowed me a day to seek out alternative financing options, no deposit (PS: their financing option was the best!) Finally, after completing all the paperwork with their very thorough, knowledgeable, and entertaining financing team, they even drove the car to me while I returned my rental. Could not recommend their services more - #1 in the country indeed!
Rustico Legaspi
Mar 21, 2016
All employees and staffs are so good and helpful especially to Mr jun & Oscar. More power to you all and may you will continue your kind attitude and services to your great customer in the near future!
ceci
Mar 21, 2016
My second car with Carson Nissan, happy to have gotten a great deal again! Ramon is great, definitely recommend, won't stop until he can get you the deal you want!
Newcargirl2016
Mar 20, 2016
My overall experience was great. I had visited last October and went back to see them in March . I really needed to get a car and the salesman was helpful and patient. I didn't feel pressured, however I should have taken a friend to help me negotiate a better deal. I am happy in my 2016 Nissan Versa ! Thanks guys for your help?? Diana
Deana3
Mar 20, 2016
David was friendly and kept me informed and my repair was completed sooner than the anticipated time. As a bonus they washed the car and informed me of future needed service. Thank you.
Prestonprojecc
Mar 19, 2016
GREAT EXPERIENCE, THE SERVICE WAS AWESOME AND EYE OPENING. I will definitely come back for future business and will also refer people to these specific two people.-Preston Carey
Drea0715
Mar 19, 2016
Went in for an oil change and the service was great. It was overall a really nice and fast experience thanks to the help of David Barrientos. Would definitely recommend.
Jus_Nos
Mar 18, 2016
I was in need of a new vehicle and only had a day to get one. I really didn't have all day to look for one nor was I interested in doing so. My first stop was Carson Nissan and Justin Murillo help me get a New Nissan Sentra. I was told previously from another dealership that I could only get a used car not pass the year 2010. This experience was no hassle and my time wasn't wasted. I'm very pleased with my purchase.
jfav
Mar 18, 2016
Justin Murillo was our salesman. He was super friendly and patient, answering all of our questions.He is fast and efficient. I felt I could trust him to help us find the right car, and we did! I would highly recommend him.
Rogue
Mar 17, 2016
I had a lot bad customer experiences at Gardena Nissan Service after my Service Advisor left and started to work at Carson Nissan. I thought she was still at the Service Department but found out this was not the case. So I ended up with David Barrientos, who is great, always smiling, and explains in details the recommended services. My oil changes are done within 30 minutes without a car wash and 40 minutes with car wash.
Monkey32
Mar 17, 2016
Daniel godinez help me with my hood and battery issue and got me back on the road . I'm was also told about other things I need to fix
Aleaicrag18
Mar 17, 2016
Easy straight forward and excellent experience, everyone was extremely friendly; will be definitely coming back here for next car and will be recommending this dealer!
Curtis Deondis Morse
Mar 16, 2016
I always bring my car to Carson Nissan. The staff are friendly and knowledgeable. The service guys always finish my car earlier than promised. It's close by also. The fact that I can schedule appointments online and the service department is open on Sunday makes my experience the best in town.
Rubencusco2
Mar 16, 2016
My visit to Carson Nissan was excellent. I just get there, they treated me like part of the family. David Jaramillo responded to my concerns and showed me the advantages of car I wanted. They gave me a good prize for my new car. Carson Nissan undoubtedly merit the first place for many reasons.
nicnat68
Mar 15, 2016
Daniel was excellent all around. I loved his customer service. There's no other services like it.I will be taking my car back . Nissan your are .
Luz meza
Mar 15, 2016
Excellent service and fast # service a difference to other dealers in this area. Very price on parts and very good service. I recommend this dealer ship to other people
Rubencusco2
Mar 15, 2016
My visit to Carson Nissan was excellent. I just get there, they treated me like part of the family. David Jaramillo responded to my concerns and showed me the advantages of car I wanted. They gave me a good prize for my new car. Carson Nissan undoubtedly merit the first place for many reasons.
Saandrea
Mar 14, 2016
Whenever I walk-in this dealer the service guys are always great and informative. David was helping me and he's very attentive and very helpful.
Arlaidy
Mar 14, 2016
Carson Nissan, Great service as usual. This time it was just an oil change, Jeff Morgan is a excellent service advisor! Keep up the good service :)
ALFREDOJNP
Mar 13, 2016
This is the 2nd car we purchased and for sure will recommend others. great service Mr. Danilo Echeverria got us a great deal.. Very helpful. friendly environment.
310panda
Mar 13, 2016
He is so pround of hes work and i like so much how he help me for put me on my new sentra 2015 tanks
Carol
Mar 13, 2016
This is my second time purchasing a car from Nissan Carson. Also my second time having Eugene Cho as my sales representative. Eugene provided great care and no hassle the first time, I wanted to make sure to request him for guidance and help for my second car. He was attentive to every of my questions and always delivering it with great quality service. Buying a car can be a hassle but Eugene made it effortless. I would recommend him to anyone. Thank you Eugene for your tremendous hard work and wonderful service!
ShaniaJ
Mar 13, 2016
Great customer service! Very friendly. Everyone is nice, makes the customers feel comfortable. Respectful. Helpful. Talkative. Great quality of work Great team, keep it up !
ALFREDOJNP
Mar 13, 2016
very helpful employees and friendly environment made me feel welcomed thanks Carson Nissan
50SENTRA
Mar 13, 2016
I have been bringing my car to Carson Nissan since 2013 when I purchased my 2013 Nissan Sentra. They get me in and out. While I am waiting I love the popcorn they the make for the customers. Daniel Gidubez is always great.
ggarcia
Mar 12, 2016
I needed an oil change and my gear shift lights went out. So I needed to get it fixed because at night I didn't know whether I was going to shift intro neutral or reverse lol thank you David Barrientos. And silly me, but I forgot my debit card and the shuttle driver "Steven" actually took me home to go get it. Thank you.
coco03
Mar 12, 2016
This is my second time purchasing a car from Nissan Carson. Also my second time having Eugene Cho as my sales representative. Eugene provided great care and no hassle the first time, I wanted to make sure to request him for guidance and help for my second car. He was attentive to every of my questions and always delivering it with great quality service. Buying a car can be a hassle but Eugene made it effortless. I would recommend him to anyone. Thank you Eugene for your tremendous hard work and wonderful service!
Jacome, shania07
Mar 12, 2016
Great customer service! Very friendly.Everyone is nice, makes the customers feel comfortable. Respectful.Helpful.Talkative.Great quality of workGreat team, keep it up !
VICTOR ANGULO GARCIA
Mar 11, 2016
I recently bought a Nissan Altima here at Carson Nissan, My wife and I went there to buy something we needed for her old Nissan Altima since personnel there were very nice we decided to look around their inventory an ended up taking a new car home, very satisfied... we even made new friends there. I recommend Carson Nissan, Go there and get a good deal.... Thanks again Juanito
Claudia Clay
Mar 11, 2016
I made a visit to the dealership on 3/10/16 because my ac was not working. After my car was checked I was advised that the ac condenser was cracked and leaking and it would cost me $990. Per the service rep Chris and Wendy it was not covered under warranty. So I took it upon myself to go to a different nissan dealer to get a second opinion. The other dealer advised me of the same issue. The difference is that the other dealership was willing to assist me and provided me with excellent customer service. With manager approval my car was repaired at no cost. I was also provided a loaner car. When I left you guys you only provided me with a shuttle ride home. I am very disappointed with Carson Nissan. I have been a loyal customer for over 5 years. I would never refer a new customer to your company. I am very upset with your establishment. To have another Nissan dealer provide me excellent customer service is very important as a consumer. I am very disappointed in you guys. Then to have Wendy call me back and tell me whatever the rep said is what it is. Shame on you guys.
Hellcat
Mar 10, 2016
I used to take my Nissan Sentra to other inexpensive service centers, i.e. Jiffy Lube; SyncFast. I just happen to try out my local dealer for service and was extremely impressed. They were courteous, fast, and advised me of any needed maintenance concerns. They even washed my car. I will continue to take my car there for service. I highly recommend this service center.
Hiramvat13
Mar 10, 2016
My car had about 36000 miles and the recommended service was performed within 40 minutes. Waiting room area was clean and pleasant. Employees were friendly and courteous. Would recommend this dealer to perform any needed service for your Nissan.
larissaflores
Mar 10, 2016
I would recommend Carson Nissan (Fernando) to my family and friends. Fernando was very welcoming and fun to work with. He was very helpful and was able to find everything I was looking for. He also gave me the best deal possible!
Nissan
Mar 10, 2016
I needed to get my car serviced ($$) and Daniel provided great service. He got what I needed for a very reasonable price and the service was fast. Thanks again for all your help Daniel!
Kam4u
Mar 9, 2016
Carson Nissan, is always scheduled and arranged for customers satisfaction.At least obe hour but never reach two hour.I will remain on suggesting Nissan Carson to others.Its not fair to put pressure for putting review.
Nzalamba
Mar 9, 2016
As usual I was WELCOMED by Carlos aND he very quickly checked me in for oil change for my TALL NISSAN NV 2500 V8. "Van Man" Max, who sold me the van, is always good at catching up with me on my many travels as I wait, and I always have another great story of where ELSE I have driven the van. Pretty much 10 times back and forth to Seattle WA and Salt Lake City UT, in the last 2 years I have owned the NV !
Patty12
Mar 9, 2016
Excellent work, very friendly and the job is done when they tell you.I would highly recommended my friends to buy and service their cars at nissan.In Carson
ingridgimenez
Mar 9, 2016
The employees at Carson Nissan were wonderful to work with! I had a great experience and would highly recommend buying or leasing a car from this dealership. They are not pushy and truly care about the buyer's experience!
josevq35
Mar 9, 2016
great customer service and always a pleasure to go even for an oil change, my car was ready in less than 2 hours, great job
nwesley2003
Mar 9, 2016
.I would definitely recommend Carson Nissan to my friends and family. Carson Nissan completed the work on my Maxima that I needed to be done.
MzKIM79
Mar 8, 2016
Always consistent with the customer service provided. Jeff has helped me before and actually remembered the encounter. As many customers that pass through, this was very impressive. I will make the extra drive just to come to this location.
B.James
Mar 8, 2016
David Barrientos was professional and gave excellent service from start to finish. It was a pleasure to be at Nissan in Carson and I would recommend this dealership to everyone.
apers1
Mar 8, 2016
Bought my Frontier Pro-4X here and have had every service performed here. Keep coming back - they always treat me well. Almost every service I've had has been while I wait and they always get me in and out within an hour no matter how much they are doing. Now if only Nissan would come out with a diesel Frontier - I'd buy it from them and keep the good times rolling!
Gispim1229
Mar 8, 2016
Went in for service and it was fast friendly and professional. Every time I come I get very good service and trust my car to them!
"from us"
Mar 7, 2016
When we went to Carson NISSAN, Jan Josef or "JJ" greeted us with a smile. He was so accommodating. In fact, we asked him some questions and he provided the necessary information that we need to know so that we can choose a car that we really need. His manager Irvin was helpful as well. We highly appreciate the service that you rendered. T H A N K Y O U ! ! !
junior91
Mar 7, 2016
I bought my car a week ago, and I'm loving it. When I walker in Carson Nissan on February 27, 2016, I was in doubt if I would qualify for a car. But after meeting one of the finest salesman, he knew the quality of the car, he was very professional, even when I walked into the Dealership and the atmosphere was wonderful. I purchased a brand new Nissan Sentra SV. Also your Internet employee Lai-ce was awesome. When she heard I was in the building, she came out and introduced herself, and left me in good hands with Jessie.Thank you Carson Nissan, your company is the best ever.
Jasmine562
Mar 7, 2016
Really helped me out pic my dream car, the service was really good and the people there are so friendly. They really help you out !! I love this place! I would really recommend it to family and friends.
Jcherry2
Mar 7, 2016
David was very helpful and friendly and helped me to decide on what car to drive out the lot ! I was very happy with his service !
Viktor N.
Mar 7, 2016
I bought my car here at Carson Nissan, and I had a great service in 3 years(and I have it now). It is always fast, so usually I do not make an appointment. I just needed an oil change today. David Barrientos was very polite, his attention to me was very good. I made just 2 phone calls (25 minutes) to my friends and my car was ready. Great service again! Thanks Carson Nissan,
martir03
Mar 6, 2016
Christina Martinez is an excellent service advisor and I continue to bring my vehicle for all maintenance needed. Her years of expertise and service keeps me coming back to Carson Nissan
letty garcia
Mar 6, 2016
Hola mi nombre es letty Garcia recientemente es tube en el dealer de Carson nissan y el trato que nos dieron Ruben Garcia y el senor Alberto son unas personas muy amables nos isieron centir muy bien muchas gracias por el trato que nos dieron
Viktor N.
Mar 6, 2016
I bought my car here at Carson Nissan, and I had a great service in 3 years(and I have it now).It is always fast, so usually I do not make an appointment. I just needed an oil change today.David Barrientos was very polite, his attention to me was very good.I made just 2 phone calls (25 minutes) to my friends and my car was ready.Great service again!Thanks Carson Nissan,
musky4ataol.com
Mar 5, 2016
David Barrientos.....my service rep. today is another winner in the line up of Service Reps Carson Nissan has. Past experience with Christina and Jeff was the best and David was no exception. Right off the bat I approached with high anxiety because the ABS light on the dash was periodically going on and I saw $'s in the future. His attention to the state of the customer (me) was exceptional. With knowledge about this problem he relieved my anxiety stating that it just may be a minor brake problem. To my surprise, there was no problem, everything checked out and he explained fully what condition my car was in.....thumbs up big time! Thank you David\NIssan.A little side story to explain my allegiance to Nissan; About 6 months ago I was in a pretty bad accident with my Cube coming home from work. I was stopped in traffic on the 91 west when a car at full speed slammed into the back of me pushing be forward into the car in front of me.....and him into the next. Believe it or not I wasn't injured....shaken up, yes. At high front end impacts the airbags would normally go off.......great brakes and bumper system....it worked perfectly. The rear was damage badly but the car held up and kept me from getting injured let alone badly injured. I hold Nissan's great cars for the incredible outcome from this accident. There isn't a single person I know I haven't told this story to. This is my second Nissan and I will soon be on my third (with in a few weeks) encouraging my son to do the same. Anyway.....I can't say enough about Carson's Service "give 'em a raise" and the Nissan Brand! Thank You! Mike Muscarella
robb11561
Mar 5, 2016
The staff here are very friendly and knowledgeable. They do not push you into buying additional services/ products you don't need. If you just need an oil change, it can be done in under 20 minutes. They even wash our car! When I went to the cashier to pay for my services, she knew exactly who I was and which vehicle was mine; she immediately called for my vehicle to be sent to the customer area. My service adviser stopped what he was doing just to tell me, "Good night." Excellent, friendly service!
Mirna1210
Mar 5, 2016
I was pleasantly surprised when purchasing a new vehicle at Carson Nissan. Our sales representative Alexandra Andrade was very patient and knowledgeable, we purchased two vehicles from her that day and the transactions we processed in a timely fashion. I will continue to recommend Carson Nissan to friends and family and look forward to us using their service center.
Patsey14
Mar 5, 2016
Some car dealers give you the run around I can truly say that Carson Nissan had my best interest at heart it felt like being with your most trusted family member or friend .I had a great team working with me my first option was the 2015 Nissan Altima , since I have a 2002 Nissan Altima I decided to switch the gears so now here's this extraordinary gentleman name Ruben Garcia who told me of a fully loaded Nissan Sentra as soon as I saw this car I knew it was mine Carson Nissan worked out a great deal my credit is just getting back on track thanks again for giving me this opportunity. Yes in 2 years I'll be back to purchase my dream automobile the Murano.
Happy16
Mar 5, 2016
I really enjoy coming to Carson Nissan to get my car serviced main reason is because of Jeff his customer service is outstanding he should get a raise he's always professional and pleasant and I really appreciate that good customer service is hard to find nowadays
Knequoia
Mar 5, 2016
Great Customer Service I was very pleased!!! I come to Carson Nissan to do all of my servicing, and each and every time I come I am always pleased!!!
Coresha Caldwell
Mar 5, 2016
I was told to bring in all my documents and down payment and I would drive away with the vehicle I wanted. When I arrive there that particular car was not on the lot, and I didn't talk to the same person I was talking to via phone and was referred to a new person which at this point I was very disappointed.
angeladeleon_
Mar 4, 2016
So this was my first time ever buying a car and of course, I was a bit intimidated by what everyone says about how car salespeople always try to hustle you and etc. But this experience was definitely not anything like that at all. Initially, I wasn't going to purchase a car that day but, of course, I was given a pretty good deal that I couldn't really refuse. David was very helpful and made me feel comfortable. He was honest about everything that I was asking, which for me, make for a great salesperson.
Karynakay25
Mar 4, 2016
I'm giving Carson Nissan my rating because the great service and you don't have to wait too long for your car to be ready like other dealerships. David has helped me both times I've when to Carson Nissan for my oil change and he is just great keeps you updated in how long your car will be ready.
1jeanabean
Mar 4, 2016
Took my truck for oil change and was very happy with the customer service I received.thank you raymond for all your help. Happy camper.
Amorc
Mar 4, 2016
I was a little apprehensive being a first time buyer, but Martel assured me that he'd work to get me a good deal and he did just that. He was well dressed and professional, very knowledgeable about the vehicles and made me feel like family. George and Nelson worked with my budget without any pressure.I was able to get a great deal on my 2014 altima. My overall experience purchasing my first car was amazing. They were professional, friendly and actually made my experience fun. I highly recommend Carson Nissan satisfed customer.
Karina
Mar 4, 2016
I'm giving Carson Nissan my rating because the great service and you don't have to wait too long for your car to be ready like other dealerships. David has helped me both times I've when to Carson Nissan for my oil change and he is just great keeps you updated in how long your car will be ready.
A. Morcom
Mar 3, 2016
I was a little apprehensive being a first time buyer, but Martel assured me that he'd work to get me a good deal and he did just that. He was well dressed and professional, very knowledgeable about the vehicles and made me feel like family. George and Nelson worked with my budget without any pressure.I was able to get a great deal on my 2014 altima. My overall experience purchasing my first car was amazing. They were professional, friendly and actually made my experience fun. I highly recommend Carson Nissan satisfed customer.
yesilower123
Mar 3, 2016
Came to the dealership looking for a car for my daughter so I met this young man named Justin he came out help me out get the best price for this used Sentra for my daughter if it wasn't for him we would have never gotten the great deal thank you Justin you are extremely a great person and believe me I did the research on your reviews they are no lies Thank You Carson Nissan......
Jose1990
Mar 3, 2016
Came in the dealership to trade in my car and I was help my a guy that was around my age name Justin he did a great job on telling me what my options were left with a new Altima thank you Justin and Carson Nissan
Ms.gonz88
Mar 3, 2016
This is the second car we get from this dealer and both times have been great!! J.J is very knowledgeable and knows how to help you out to the fullest!! Would definitely recommend this dealer and have them go see J.J.
ailesshablue
Mar 2, 2016
We worked with Martel, George and Nelson. They were all very straightforward and fun to work with. I highly recommend Carson Nissan, I came with my friend and she purchased a car but I will make sure I come here when I'm ready for a purchase.
Juanita23
Mar 1, 2016
I had a great customer experience with Jessie Avila, he was extremely helpful, courteous and straight forward. He made some very informative suggestions and then helped me analyze my needs and budget. Jessie was able to answer my questions and was entertaining as well. As a first time buyer, i am very happy with how it all went. The car is beautiful, comfortable and has all technical features i really wanted.
Happy customer 123
Mar 1, 2016
Me and my parents came to Carson Nissan to see if we could get a car for my brother right away Justin Murillo came outside and introduce him self to us he answer all the question my parent's had show us some cars my mom was interesting in a car he work with my parent's to help them get the car for my brother and last my parent's and me where happy with how everything work out and we are taking a new car home.
Yepezmir
Feb 29, 2016
I had an awesome experience at Carson Nissan. The moment I walked it every one was very kind. My sales consultant ,Jesse was very helpful to me. He made sure my payments were suitable for me and helped me pick out a perfect Nissan Rouge!!
nissanlady
Feb 29, 2016
I have never had a bad experience at Carson Nissan. They went out of their way to help me buy my car at a good price.
Isamaar
Feb 29, 2016
Jan Josef Angelo was so amazing by helping me find the perfect car for me. As well as Mehdi Farrahi on helping with the finance.
Ana zelaya
Feb 28, 2016
I am happy with the costumer service I recieved. All my questions were answered, and I believe I got a good price on my vehicle.
CLos21
Feb 27, 2016
I've taken my Sentra to several different Nissan dealers in the area and feel that Carson Nissan is the best around. Great customer service with fair prices that keep my car going strong.
roya32
Feb 27, 2016
This was one of my best and fastest service buying a car.Very friendly and kind, answering all your questions clearly.I would recommend this dealership to all I know.
Ralphthedriver
Feb 27, 2016
Thank you very much OSCAR RODRIGUEZ For making my Nissan Versa purchase a simple and smooth transition. You were awesome, knowledgeable, and very professional. My intentions were to look and see if the car was convenient for me or to keep looking, but after talking to you I was confident that the purchase was a good one. Your Nissan team was great too. I HIGHLY RECOMMEND people and my friends that when purchasing a vehicle to go see you. Your the greatest salesman Thank you from the bottom of our hearts.....ROSISELA and RAFAEL M.
hill6209
Feb 26, 2016
Helpful honest friendly and EXCELLENT CUSTOMER SERVICE.. Two thumbs up Danilo Echeverria, Jorge Villegas and Jamie Navarro Thank you very much Great Job Guys. I will recommend friends and family to Carson Nissan
Mary Castelo
Feb 26, 2016
Customer service to me is the number one thing i always look into when purchasing anything anywhere that's were i determine to either come back or not.. In this case customer service from JJ to his floor manager in which I forgot his name but such a great help, met my expectations to the extreme. I will definitely recommend you guy's because you are the best guaranteed. Thank You ;)
Eppie921
Feb 26, 2016
I was very satisfied with the service and done to my car. All the employees are customer focused. Friendly and professional in dealing wit customers.
tallpaul
Feb 26, 2016
We live in the San Diego area and were very impressed by the Carson Nissan's customer reviews. We knew exactly the new car we wanted, including exterior and interior color and extras. Linda Webber, the Internet Marketing Director, was able to find the exact car we wanted within 24 hours at the True Car price, which was substantially below the MSRP. Lai-ce Shum, Internet Sales Manager, facilitated obtaining Nissan financing and scheduled delivery to our home. It was only eight days from my original contact with Linda to the new car's delivery to our house. A visit to the dealership in Carson wasn't required as all the details, including financing, were handled through e-mail and telephone contacts. Linda and Lai-ce were totally professional and responded very promptly to our needs and concerns,
am37
Feb 25, 2016
Extremely nice, helpfull, and extremely professional. 100% satified with my experience they helped me work with my budget to get the car i wanted will defently be recommending carson nissan to friends, family and co workers.
JohnnyInDaLBC
Feb 25, 2016
Brought my Altima in to the dealer for it's first service/oil change. The experience was great! Luis was thorough in explaining the service. The wait time was less than an hour. So far, my experience has been a great one, and I'm planning to continue to bring my Altima to the Carson dealership for it's scheduled services.
estervrgs
Feb 24, 2016
My experience in Carson Nissan was outstanding! I felt very welcomed and was taken well care of. It was my first car purchase and the process went smoothly and I walked away feeling happy and satisfied. I was helped by Oscar Rodriguez, who not only made sure I was comfortable and well taken care of but also still checks in with me to see how everything is going. It was an overall great experience.
margarito caronda
Feb 23, 2016
The sales rep was very friendly and helpful. He gave us a great customer service. I would have not wished to go anywhere else and the car is running great and beautifully recommend to all.
Nissan Man
Feb 23, 2016
I already knew what I wanted to buy before I went in. I was in the market for a Nissan Rogue. Oscar Rodriguez was gracious and friendly, and answered my questions honestly. The negotiations for the purchase were direct and fair, and I did not get the feeling I was being pushed into something I would later regret. overall I was happy with the product and the price. Furthermore, Oscar kept following up with me about the questions I had after the sale was already consummated. He was diligent about getting me me a manual and an auxiliary cord that did not come with the car. All in all, I had a great experience and would recommend Carson Nissan and especially Oscar Rodriguez to anybody looking for a Nissan.
johnnierall
Feb 22, 2016
I just wanted to take a minute to thank you all for the incredible experience and for all of your help. It was a wonderful day and we couldn't thank you all enough. Thanks again JJ, you were awesome!!
Jessica Aguilar
Feb 22, 2016
As any daughter I would hope that my parents are always treated right and Jan Josef "JJ" did just that! He went above and beyond to help my parents. They were able to walk out with a brand new vehicle. His manager Irvin Vasquez was such a help and provided world class service! They were able to answer any and all questions. We had to come in for a quick follow up and I was not disappointed at the amazing service they both provided. I will definitely be coming to them when i purchase my new car soon!
Alphanso Llewellyn
Feb 21, 2016
My experience at Carson Nissan was one of the best I ever had at any car dealership the sales associate at Carson Nissan listen to their customers they work for you they are not pushy like some other dealer's they introduce themself to you and leave you to look around and and then make your decision Carson Nissan will do anything for you try to put you in a new from finding you the perfect car for your budget all the way to negotiate with the banks so you can get a good rate if you are looking for a car Carson Nissan is the place to go and ask for Kevin Edwards he will work with you and their finance team is the best especially Rolando he is the man Carson Nissan all the way no other dealer does it better
Memo562longbeach
Feb 20, 2016
I went to Carson Nissan hoping to find a good and affordable car. I was helped by Justin Murillo, thru out the process Justin was very helpful and got me a great deal on a 2014 Nissan. Over at Financing I was helped by Nelson, who was fast and helpful thru the process. I had an overall great experience.
Jenny
Feb 19, 2016
Alexandra and John really helped me with the purchase of my new vehicle. I really enjoyed the lengths they went though to help me get the deal I wanted. I appreciated the effort they put. They offered perfect customer service. Overall a great expereince.
Surprise
Feb 19, 2016
After riding the bus for a month and taking the advise of a bus driver, I went into the Carson Nissan dealer with no expectations of going hpme with a car. Eugene Cho was expecting me and I also thought he would tell me the same old thing "YOU NEED MORE...!!! (money, credit, financies). The main thing is HE LISTENED! and related to my situation. My family and I did not have to go home on the bus that night and was saved from the cold and rain that followed the next day. I am proud of my car and our family is grateful for having a realiable car.After the exciting news that we would be going home in a brand new Nissan, I was greeeted by "JJ" who proudly walked me through the in's and out's of the cars features and technology, I was fascinated by all the awsome gadgets and its fuctions, I look forward to a rewarding time with Carson Nissan in the future and sending anyone who needs a car your way. I also had a surprisingly fun experience in finance with Nelson (Keep your feet on the ground buddy) thanks!Thank you Carson Nissan....BEEP!! BEEP!!
monster12
Feb 18, 2016
I came in not expecting to buy a new car & I walked out with a brand new car I was very scared but Justin Murillo really worked with us so we could feel comfortable & made it happen!! Yayyyy
CJackJr3
Feb 18, 2016
Mr. Godinez was great! The staff who interacted with me were too. Mr. Godinez was very insightful, helpful, and even offered to give my car a wash once they finished, and that was the icing on the cake! Thank you all very much!
pbumacod
Feb 18, 2016
I came in tonight with a tire pressure light on. David quickly addressed my needs. He found out that a nail had punctured my tire and needed a patch job. He helped me out by patching up that hole. Great service!
7Perfect
Feb 17, 2016
The following staff gave us an incredible service: Irvin Vasquez, Jan Josef Anglo & Jeremy Ryback. The wait was worth it, mission accomplished! Thank you gentlemen and Carson Nissan!
Patriciamayorga
Feb 17, 2016
He was very helpful he answer all of my questions and i was very happy for the help :) he gave me he did an exelent job
ireblink15
Feb 17, 2016
Oscar helped us find a great certified nissan with low mileage on it. He was also very helpful during the buying process, and made for sure we were comfortable while we waited.
bekka88
Feb 17, 2016
Was having issues with one of my tires. After 3 visual inspections, dismounting and dunk tests i kept being told there was nothing wrong, when literally everyday my tire preassure light went on and there was obvious sign my tire kept losing air. I was so dissapointed that some employees kept giving me the round around I felt so helpless but then my husband told me he would take care of it by coming with me on my next service appointment. Thankfully the day came and we were helped by David, he was so courteous not like the other fellas that helped me in the past. We also asked to speak to Roy and he reassured us that he was going to fix the problem and not let us leave without figuring out the problem. Sure enough they found the issue and there was something wrong with my tire all along. There was a nail that was causing a slow leak. Thank goodness this issue was resolved once and for all. I had been driving around with a nail in my tire for 4 straight months and thanks to David and Roy I was given a brand new tire! :)
tomasveronicalopez
Feb 16, 2016
first time buyer great experience pepe was great it was a pleasure working with him highly recommend carson nissan and your excellent. staff for your services
Fgarcia34
Feb 16, 2016
I gave an excellent rating to Pep and Alexandra Andrade because they were so nice and helpful with my purchase! Good employees I recommend them to family members and friends
MMG
Feb 16, 2016
Unfortunately, as a result of an accident, my car was deemed totaled. My Salesman, Marter Creer at Carson Nissan made the experience of replacing the car simple and easy. I'm pleased.
NissanVera123
Feb 16, 2016
Went in for an oil change yesterday. Jeff, from the Carson Service deparment, was professional, knowledgable, and genuinely friendly! I'm glad I took my vehicle to Carson Nissan for my oil change. Thanks Carson Nissan!
vargasmom
Feb 15, 2016
On Saturday I went into Carson Nissan looking for a car. Right away "JJ" Jan Josef greeted us with another sales associate that he was training. JJ was great not only was he friendly, he was smart and answered all my questions. He walked my family and I thru the whole car buying experience. I am especially thankful for his time and hard work getting me the car I wanted even when there was a mix up and I found out the car I wanted was also being sold to someone else. He worked his magic and got me the car back. Most people wouldn't have gone the extra mile and fought for there customer, but JJ did and I now I am one happy customer. JJ & Rolando are both great at there jobs and make you feel happy and excited to buy a car.
Ashleyb
Feb 15, 2016
Everyone at Carson Nissan was very nice, professional and very helpful! They were very knowledgable. I had confidence in their work and word. Very truthful and accommodating
cindy123
Feb 15, 2016
This is our 2nd car we have bought at Nissan Carson.. I love the Customer service and How they will try to get you as close as possible to your needs.. on what kind of car you want and what kind of payment you can afford.. Kevin was great.. he explained everything about my car to me and Irvin was great in getting our needs meet.. I'm super excited with my car and whenever we need another car it will definitely be Carson Nissan.. Gustavo Rodriguez
Sbowens1993
Feb 15, 2016
This dealership was very timely in our service. In addition, they were very friendly and open to answering questions of all kinds. The staff were personable and did not mind assisting when we asked.
alienantidote
Feb 15, 2016
I love visiting Carson Nissan. No matter who is working when I go, they're always incredibly welcoming and very professional in a job well done. There are closer dealerships to where I currently live and work, but I'm more than happy to go out of my way for such quality service. Keep it up!
C&J
Feb 15, 2016
My husband and I went to buy wipers for our 2006 Pathfinder and decided to take a look at the new models. Martel approached us in a friendly manner and was very helpful, even though we said we were just looking. He demonstrated his professionalism and made us feel valued. We test drove a vehicle and made a deal within half hour later. George was also great, he was straightforward, and did not waste our time. Nelson was fun and we loved his work ethics. Martel Creer was an enthusiastic, knowledgeable, and courteous salesman that I would recommend to any of my family member or friend.
WiliiamsDonna4
Feb 14, 2016
I wouldn't trade this dealership for nothing in the world.Everyone is so friendly and warm!! Service is excellent and my car was finished in a timely manner.The waiting room is clean and comfortable and the free popcorn is wonderful!!
jorycames
Feb 14, 2016
When you go here you know what to expect, and everything happens. It's like a fully functional operation. It's refreshing. They tell you what's going to happen, give you a timeframe, and then you go on with your day. It is really quite pleasant.
greg
Feb 13, 2016
not much for ever writing reviews ,but I feel that this is seriously a review that may lead some one like myself to the happiest place on earth (no I'm not talking about Disneyland ).I listen to am radio and have always heard this guy jerry Reynolds the car pro on KNX1070 always giving solid advice when dealing with vehicle purchase or lease .I was looking to buy out my lease on a 2013 Nissan sentra .jerry recommended that I go see Linda Webber at Nissan in the city of carson . My experience with Linda has been by far the best from the time that I called to the end . As I stated I came in to do a lease buy out , they had to inspect our vehicle so we had some time to kill .so my wife and I checked out some new cars on the lot .Pepe Cespedes helped us out and giving us the difference on the newer cars and let me tell you this guy was so patient with us , he listened to us and never tried to pressure us at any point to purchase anything.in the end Linda Weber was REALISTIC with us showing 2 options the lease buy out vs. financing a 2015 Sr . I'm all about #s and it only made sense to finance a new vehicle at 0% intrest . there really are no words that I can say how great our experience has been in dealing with all the staff at Nissan of carson . As we waited to seal the deal Linda and Pepe came to check in on my family and I.once we decided on the vehicle Pepe showed us how the new added features work . they had jumpers for the kids ,burgers on the grill and the atmosphere was great. I believe in the 4hrs I was there roughly 7cars were sold (amazing). many many thanks to Linda Webber , PePe Cespedes,Jaime Navarro and Christina Martinez they made my wife happy .HAPPY WIFE HAPPY LIFE
Alexis Zuniga
Feb 13, 2016
representatives were knowledgeable and addressed all my concerns. They also mention other cernes about my vehicle that I should address as soon as time allowed
Williams Donna4
Feb 13, 2016
I wouldn't trade this dealership for nothing in the world. Everyone is so friendly and warm!! Service is excellent and my car was finished in a timely manner. The waiting room is clean and comfortable and the free popcorn is wonderful!!
Fgarcia35
Feb 13, 2016
I like the dealer and the employees because they will work with you til you get the purchase u want and be satisfied with it !
Disneykim
Feb 12, 2016
I had a truly great car buying experience at Carson Nissan. From the moment I met Jun and Jorge they really understood that this was a moving experience for me. I had not bought a new car in 25 years and they were so understanding of my hesitation. They gave me their time and patience and made me so happy with my purchase. I will definitly recommend them to my family and friends.
Ed1029
Feb 12, 2016
The past couple of times I have been here to get my car serviced have been great. I have never had any problems or negative things to say. Daniel, in the service dept, has been an awesome person the times I have taken my car. He is always friendly, courteous, genuinely makes conversation with you, and actually cares about the customers.
mynewcar2016
Feb 11, 2016
I had a wonderful experience. Jun was my first sales when I came the previous week. Though I did not purchase my car with Jun, he made my car buying experience less stressful. Then when I decided to purchase my car, Jun connected me to my new sales rep Marcel. My sales rep was very attentive to my request. I got the vehicle I wanted. at the payments I could afford. Marcel was great. He was patient and explained everything in details. I would definitely recommend Carson Nissan, Sales Rep Marcel.
Ltedei
Feb 9, 2016
Wonderful experience! Service was done efficiently and my car was returned sparkling clean. I am a very happy customer and appreciate the kind service in which I received.
blackonblackLEAF
Feb 9, 2016
Everything from the customer service to how knowledgeable Lai-ce was about my vehicle was simply awesome!! She was so happy and eager to be of service. This experience tops every experience I've ever had with any car dealership. Not to mention the awesome deal I received!!!!! Just amazing and awesome!!!! If you're looking for a vehicle, this is DEFINITELY where you'll want to go!!
Siomara
Feb 9, 2016
Su servicio es estupendo son muy amables su preocupan que todo este bien con el carro y que uno este comodo mientras espera son geniales
blackonblackLEAF
Feb 9, 2016
Everything from the customer service to how knowledgeable Lai-ce was about my vehicle was simply awesome!! She was so happy and eager to be of service. This experience tops every experience I've ever had with any car dealership. Not to mention the awesome deal I received!!!!! Just amazing and awesome!!!! If you're looking for a vehicle, this is DEFINITELY where you'll want to go!!
Danny1987x
Feb 8, 2016
They took care of me got the job done and provided great service. It make me happy.I realized there is good people out there and you could find them in Carson Nissan also.
Krissy1313
Feb 7, 2016
The process was all easy & jj had everything ready for us when we got there . All we had to do was sighn & wait a bit for finance. Jj kept his word on the deal we agreed on . DEFF 5 *
Robert Read
Feb 7, 2016
I had a good experience. Justin was friendly and knowledgeable. He was able to answer all my question and pointed out various features between a few different model to help me make my decision. I only came to look but was satisfied enough to make the purchase.
anonymous.coward
Feb 7, 2016
Service was completed in less than quoted time, including a complementary car wash. Complementary drinks and food available. Just adding a few more words to meet minimum.
V.
Feb 7, 2016
Everyone was courteous and attentive to my needs! Linda Webber is my favorite person there. I appreciate how she handles every customer with a caring spirit. Keep up the good work Linda!
ronamcfadden
Feb 6, 2016
I brought my car in late in a week night for a lube & oil and the service man rep was quick to assist me. Suggested what else needed to be done to my car & what could wait without my car being in jeopardy.
Thankful E
Feb 6, 2016
Reviewing an email the night before my visit, I went to the dealership that I thought had sent it. Although my thinking was incorrect, Jeff honored the service at the price indicated and also located another problem that had not occurred to me. The situation involved my battery; a very important issue that was promptly resolved. I am so grateful for your timely service because I needed to drive out of state later that day. I others how great your service was for me and hopefully others will visit your dealership.Thanks again for all you do and may God continue to bless you.Sincerely,Eleanor Devoe
AmberS.
Feb 6, 2016
It only took me 10 mins to decide which car I wanted all thanks to Ramon Suarez. He gave us the best deals, costumer service, and stuck with us the whole entire way. You can tell he cares about his job and is patient and knows exactly what people look for. I'm definitely looking for him as my future dealer for next time!!!
Saved!
Feb 6, 2016
Everyone was courteous and attentive to my needs! Linda Webber is my favorite person there.I appreciate how she handles every customer with a caring spirit. Keep up the good work Linda!
Jane21
Feb 5, 2016
I came in and Mr. Sandoval greeted me with the warmest heart and gave me the best deal possible. I will recommend him to all my friends and family ??
Lovely_lady0724
Feb 5, 2016
I saw a lot of cars waiting to get service but they actually help me right away. I was happy about that. The wait was okay
DeeDee
Feb 5, 2016
Carson Nissan is very neat and clean, Luis Casanova was an excellent Service Advisor, very friendly and very professional. The time he gave for my car to be ready was right on time. The waiter area was very clean and comfortable. I love Carson Nissan.
Melissa Maestro
Feb 4, 2016
I go to Carson Nissan for everything, even my oil changes, and they always have excellent customer service, and get things done in a timely manner. Usually Jeff helps me and he's amazing but this time Christina helped me as well as Jeff. Thank you to them both!
Petra
Feb 4, 2016
I was very pleased to have received such great service through out my visit for an oil change and tire check. I was also able to have a very quick and courteous car wash! I arrived just after 7:00pm and my car was ready just befor 8:00pm??? My BIGGEST WISH for this dealership...a better and more comfortable customer waiting room! REALLY, really, I mean REALLY, needs a lot of attention and updating in all areas (furniture style, pleasantness, snacks & beverages; including, cable access TV news and programs! Even the addition of selective "waiting room" music would be a great addition! MOREOVER, Carson Staff members could smile, greet and offer just a little personal acknowledgement of appreciation for your time made available to them at their dealership!!! Amazingly, just a little effort and attention could really do well for this dealership!!!
Arlene04
Feb 3, 2016
My husband and I bought our brand new Rogue SUV last Jan15,2015 here at Carson Nissan... Jj Angelo and his supervisor were very kind and helpful..They will explain to you everything thoroughly and will answer promptly all your inquiries..Jj was a very good salesperson and knows what hie is saying..They will give you ample time to decide and will not force or pressure you to buy, unlike other car dealers..Everything went out fast and smoothly..I hiighly recommend Nissan Carson.!
iamlove7949
Feb 3, 2016
Christina Martinez was considerate of my financial needs & I really appreciate that. Thanks again & my car was completed in a timely fashion as well. See you all in the near future.Sincerely,J. Fuller
Dawn
Feb 2, 2016
Having dealt with this dealership on two separate occasions, I have to say that if there is one thing that stands out here, it is definitely it's employees. Everybody I have met thus far has been genuinely kind, and helpful, making the whole experience rather pleasant. Their attention towards detail is really refreshing, and it is nice to see them take their time to really help people out, rather than rush out a sale as soon as possible.If there really is a place where car buying is both hassle free and rewarding, I would have to say it doesn't get as close as this.Props to Carson Nissan and it's employees, thanks for cutting me a great deal on a great car, and I definitely will be doing business with them again.
Jenyhdz74
Feb 2, 2016
Bought my new Nissan Altima last Sunday and the whole process was a good experience. From the moment we walked into the parking lot where we were greeted by Danilo, to reaching an agreement, all the way to signing the contract, it was all a good experience. I totally recommend Carson Nissan to friends and family that are interested in buying a new car, they are willing to help and make sure your expectations are me!
Big Al
Feb 2, 2016
My first service experience on this dealership and it was done to my expectations. Waiting areas is also very neat and clean. Service technician are expert. Give full details on how long it will take for the service to be done.
MzBettyG3
Feb 1, 2016
Everyone was very kind and patient with me. I had a few coupons and a few questions. They were all answered efficiently and showed how knowledgeable the service advisors are with the product and their available discounts. I did not mind the 2 hour estimated wait since I didn't have an appointment but was very happy that my service was completed a lot sooner then that. It was a great way to start my day!
ArtEstrada
Feb 1, 2016
The service advisor Carlos Gaspar assisted me with my Nissan 2009 Altima, the issue was steering lock assembly, he went above and beyond assisting me during my service. The repair was going to cost so much that I wasn't sure if I would have the funds to get my car repair. Mr, Gaspar continued to assist me and provided me help to contact the regional office to seek further assistance. The following day I contacted the regional office to report the incident. the following day, we received a call that my car will be taken care of and they had extended the warranty since I've been a loyal costumer to this Nissan dealership. My family and I are grateful because our means of income is having a car to drive to work and I would of missed work if my car wasn't fix as soon as possible. We need to emulate Mr, Carlos Gaspar for his excellent service but more so that he was a concerned individual that understands how important a vehicle is to a working family like myself. Nissan Carson dealership please continue helping others and showing compassion to your customers! Thank you for your help, my family and I appreciate it very much. Loyal Customer Arturo Estrada
Esari
Feb 1, 2016
I bought a Nissan Armada and was extremely satisfied with the service and attention to detail. Irvin and JJ both worked together as a team to make sure I had the best deal and make sure I left there without any doubts. This has always been the place where I can get the best service and vehicle ever.
Smittyhorn
Feb 1, 2016
New Rogue in for LOF and minor warranty issues. Job completed on a timely fashion. Thank you for making the process easy. Keep up the good work.
Mrs Bird
Feb 1, 2016
A very big THANK YOU to James Vinasco, Manager, and Daniel Echeverria, Product Specialist, for excellent customer service! Carson Nissan is the best in customer service and satisfaction in my opinion. They treated me very good throughout my whole experience, and went beyond the call to make my time at Carson Nissan very special. I have bought two cars from them, and every person on the sales team I dealt with both times were genuinely helpful, kind, and professional. Please check them out on your next auto purchase. You will not regret it!
fefe66
Feb 1, 2016
Staff was friendly, efficient and would definitely recommend to family and friends. We have had negative experience in other dealers, but had a good one at this one. Thank you.
blancaalexander
Feb 1, 2016
From the moment we walk in we got greeted with respect and with enthusiasm. The sales person, manager, finance officer were able to answer all our questions and were very friendly. I have purchased several vehicles at this location and have always had a very pleasant experience.
Garcia225
Feb 1, 2016
This is my second purchase from Carson Nissan. This is the only dealer where I feel comfortable with the whole purchasing process. I have purchased at others dealers and they are not as willing to work with you as Carson Nissan. I am recommending everyone I know to Carson Nissan.
1dwashington
Feb 1, 2016
Your service supervisors are always professional, friendly, polite and deliver excellent customer service. Jeff has always taken the time to talk to me about my concerns/issues with my car. He offers multiple options on how the problem will be handled. I know that my car is running well due the care it receives from your crew... i will continue to bring my car here for service, even if its for an oil change. :)
Mrs sexy
Feb 1, 2016
The service was really good I was pleased with the service and the customer service Luis attitude was great long as the service is good and the customer service is good I will be back.
Chris and Grace
Feb 1, 2016
I bought a Nissan Armada and was extremely satisfied with the service and attention to detail. Irvin and JJ both worked together as a team to make sure I had the best deal and make sure I left there without any doubts. This has always been the place where I can get the best service and vehicle ever.
Garcia225
Feb 1, 2016
This is my second purchase from Carson Nissan. This is the only dealer where I feel comfortable with the whole purchasing process. I have purchased at others dealers and they are not as willing to work with you as Carson Nissan. I am recommending everyone I know to Carson Nissan.
serenajenell
Feb 1, 2016
I am very skeptical about car dealerships and I always expect the worst. After walking into Carson Nissan, my views have changed. From the moment I walked into the showroom, everyone was so pleasant and nice. Jan Josef (JJ) promptly came down to help me look at the car I wanted. He was very thorough and had great knowledge about the car (Nissan Cube). We ended up making a deal and I was able to drive away that evening in my new wheels. I love the car he sold me and I will definitely be back to purchase another car from this dealership. Thanks JJ!!!!!
speculator1
Jan 31, 2016
I only use their service department, so dont know how the salesman are. I do love that you can drive upany day of the week and get an oil change and a free car wash within one hour. Everyone in the department is super cool and nice. Never try to pressure you to buy a certain service, they just recommend. David Barrientos was super nice and provided great customer service
Rogue2012
Jan 31, 2016
We needed to get a routine oil change and while we were there the Nissan team treated me like family! We also petted some of the animals that were at the dealer for a weekend event that they put on. I enjoy going there and having a great time while I wait for my car to get serviced!
Mmelomo
Jan 31, 2016
Christina was great! She was really there to help me. She was extremely nice and my car was returned to me clean. Thank you Christina
Mookyj
Jan 31, 2016
Carson nissan is a great dealership. They were really helpful in finding us a car that met our specifications. I recommend Carson nissan to anyone who is looking for a new or used car for a great price.
Andrewdelgado222
Jan 31, 2016
I came in to get some service done on my Sentra. It was an amazing hassle free experience. This will definitely be my go to dealership for any service I need. The people here are super friendly too.
Dwas221
Jan 30, 2016
Daniel was great.When I went to have my car serviced previously I was told about a problem and what it would cost me, they didn't check to see if it was covered under my warranty. Daniel checked and found out and that saved me over $200. I really appreciated the way he handled that as well as how he kept me updated on the progress of the service being done. Well done.
seanblanche91
Jan 30, 2016
Martel was really helpful and got me the best deal he can. They have great offers and work with u really well. I will definately recomend people.
elrayomena
Jan 30, 2016
Nissan make sure you hold on to justin and his team those are sales consultants you do not want with your competitors...best experience ever!!!!
LuciaRios1964
Jan 30, 2016
The customer service here is excellent. We were helped right away by Jan Josef Anglo and he helped us out with our situation by giving us plenty of options, great advice, and a low payment that we can afford. We got a beautiful new car that were happy with thanks to Jan. We will definitely be recommending friends and family here.
Roger B.
Jan 29, 2016
Will recommend this great store for honest professionalism. They actually performed better than I expected. They spent the time and respected our desire to make the experiece swift and painless. Good job to Lai-ce, Kevin and Nelson. Tremendous effort on their part and am truly thankful.
oscarfranco1
Jan 28, 2016
Most definitely will go back for any purchases or services. Friendly people, nice environment to be with even to spend time with family while waiting.
Yan07
Jan 28, 2016
I loved the fact that the service didn't take too long and Daniel my service advisor was very helpful and nice. Great customer service.
niss200
Jan 27, 2016
It was very easy to deal with all the employees at Carson Nissan. I had a warranty problem, and I never felt like I was put on the back burner. Within 3 hours my car was done. Thanks.
Racersurfer71
Jan 27, 2016
When I left the dealer it was already dark and late so when I got home I parked the vehicle and it was not until the next day that I notice that the vehicle was missing all the floor mats
Speedyangela
Jan 26, 2016
Every time I have my vehicle serviced at this dealership I receive excellent customer service. The employees are always extremely professional and courteous. My vehicle is always ready in a timely manner.
David310
Jan 25, 2016
The sale person was really helpful. He explain everything the car came with,and for my first car he show me where everything was. I was recommend by my sister, and I want to say it was the best experience going to Carson Nissan.
Villarrosas
Jan 25, 2016
Mr. Ruben Garcia was a very pleasant sales person when attending us. We did not feel pressured into doing anything, was very straight forward & made sure we were informed of the 'details' so as to help us in our decision making. Keep up the good work!
Mimi83
Jan 25, 2016
They always do a great job of taking care of my car everytime I come in. They have great customer service and I never have to wait too long.
Frontierman4x4
Jan 25, 2016
Professional, Courteous, and helpful. I go to this service center in particular because they always give you the best service, and whatever information you ask for. I've had several different service advisors and all of them are great to work with.
June
Jan 25, 2016
Fast, Frieindly and Caring service. Not a mechanic and depend upon the Service team to make the best recommendations for my car. Always check everything, but make recommendations as to when I need to do what.
ladyspade1028
Jan 24, 2016
Great customer service, Luther is a great energetic sales rep, John is a great finance manager ! Had nothing but the best expirience with Carson Nissan.
Mocha
Jan 23, 2016
Everything went nice smooth & fast . I bought a 2016 Nissan maxium, I was very Satisfied with the deal I got . I would Recommend this dealer to family & friends they took care of me . Linda was really great .
Pianomanny54
Jan 23, 2016
Evelyn was absolutely amazing. She was professional yet I felt she was like family. Informative and knowledgeable. She looked out for my best interest and I felt she was honest and and always assured me things would be ok. I know she knew I was very nervous. I loved what she said, " I'm here for you!"
nissanversa
Jan 23, 2016
First I was understand not to buy Nissan Versa but once I come to dealers then discussed figure out problem and fixed then very very happy with my car.I hope my Nissan Versa now run good.I am fully satisfied.Thanks
Xela2713
Jan 22, 2016
I am so happy I purchased my vehicle from Carson Nissan. This is the 2nd time i received help from this representative and he always goes above and beyond!!! I will definitely make sure to stay with the Carson Nissan Family when I decide to upgrade my car! Thanks sooooo much! :) PS. I do not remeber the guys name so please look it up for me. I will select someone below but not sure if it is the correct person. Sorry
jeff
Jan 22, 2016
very easy, set up everything online, and when I got to the dealership everyone was very helpful and friendly. Max Burns took care of everything I needed and the whole transaction took less than an hour. I would recommend Carson Nissan to anyone looking to buy a car and get a no hassle great deal THANK YOU !!
MrsHuerta
Jan 22, 2016
Took my car in, I had some trouble with my transmission. Arrived at the dealership, greeted by Daniel Godinez, who handled my service all the way through (replaced transmission). Daniel was AMAZING and made the experience much more pleasant. He was in contact with me throughout the progress of my car, answered all my questions and made me feel like I mattered. I worked for Nissan North America for 15 years and he made me feel like I was still part of the Nissan family again. He's a great asset to the Dealership.
Patti
Jan 22, 2016
I have worked with Linda Webber and Carson Nissan for many years now. The service is always exceptional. In fact, I tell my friends I am treated like a rock star.
couellette8
Jan 22, 2016
I came in yesterday to get my car checked out. The check engine light was on and there was a strange burning smell coming from under the hood. I explained everything to Carlos and he was very accommodating. He explained everything in detail and told me they would take care of it ASAP. A couple hours later he called me and told me everything was taken care of the car was ready. He was very helpful and I had a great experience overall for my first time being there.
the310
Jan 22, 2016
took my car in for some recall work. I was immediately attended to once i pulled up. My Service Advisor explained everything to me and i patiently waited for the work to be done. Great customer service
Irene
Jan 22, 2016
Took my car in, I had some trouble with my transmission. Arrived at the dealership, greeted by Daniel Godinez, who handled my service all the way through (replaced transmission). Daniel was AMAZING and made the experience much more pleasant. He was in contact with me throughout the progress of my car, answered all my questions and made me feel like I mattered. I worked for Nissan North America for 15 years and he made me feel like I was still part of the Nissan family again. He's a great asset to the Dealership.
Roman6
Jan 21, 2016
Was extremely satisfied with the service Jessie Avila gave us.. Would recommend Jessie Avila to my friends and family if they are looking to buy a new car.
davidm625
Jan 21, 2016
I stop by to get an oil change. I get off my car and no body say nothing to me, was 3 service writers two of them busy one wasn't after 5 minutes standing there I walk in and ask for service and the guy who waswas all the way in the right alone didn't even say hi. As soon as I started walking he's way he said they take care of you very rude ( -1 star). I when outside and wait againagain 5min. finally Luis helped me out he was very friendly and polite (3 stars). Service wasn't express they take almost one hour for just the oil changechange (-1/2 star), cashier didn't say a word she wasn't rude but she wasn't nice or politepolite ( - 1/2 star). She just charge me ask me credit or debit.. Those where the points I didn't like but overall was ok I guess. they have done it much better, faster and nicer.
Lisa87
Jan 21, 2016
I was greeted with a smile, I came in for an oil change and was out within 35 minutes. It also included a complimentary car wash. During the wait make sure you try the popcorn, its delicious.
L. Maria Stanley
Jan 21, 2016
This is my second experience with Carson Nissan. It was an awesome experience and again, Justin Murillo assisted me in our purchase. He is an amazing salesperson and does work hard to make sure I received the package and terms I desired to complete my transaction for my 2nd Nissan Versa. Unfortunately the 1st vehicle that I really wanted was sold when I went to take my client home when I returned, but a comparable vehicle was offered to me and I decided to accept it, and I can still say that I'm happy with my purchase since Mehdi Farrahi in the finance department ensured me that the terms of the initial agreement was honored. BUT, Most of all, the staff is so outstanding and it's no wonder why Carson Nissan is #1. YOU GUYS STILL ROCK!
Steff
Jan 21, 2016
All I can say is I wish the service team would be more excited to greet the guest that come in. I understand people are not happy to spend money and get there car fixed but having great service people who are ready to greet guests goes a long way. I also like how when I need answers to any question they are very knowledgable.
Montelmorris
Jan 21, 2016
I've been coming here for years. Great service! The rep who helped me on 1/20/16 was courteous and accomadating to my request. Can't remember his name. But he was bald with a red beard. #beardgang. Oil change.
mikochanel
Jan 20, 2016
I came in for my regular oil change and the new service advisor David Barrientos was there to help me with my car. Unfortunately, Larry doesn't work with Nissan anymore. Anyway, David was very accommodating and knowledgeable. He explained what my car needs that day. I'm in a hurry but when he told me it will only take an hour, I said yes. He was true to his word. I left so pleased and thank him for taking of my car. He'll be my service advisor from now just like Larry who took care of my car while he was with Nissan.Thank you Nissan. More power to you.
Wkngclasshero
Jan 20, 2016
Great service. I was greeted promptly and my overall transaction was excellent. Daniel was courteous, addressed my concerns, and made sure I was in the loop the entire time my car was in his care. I received my car back when promised and he made sure I was happy.Great job Daniel and team!
chameleon
Jan 20, 2016
entire transaction done over the phone. went into dealership to sign docs for a total of 10 minutes. this is how all dealers should operate.
RickyTan1337
Jan 20, 2016
I drove from 250 miles away. Arriving I got the process handled in about a total of 4 hours. Left happy. With my new (to me) car. Jun was very pleasant he didn't push me and was very understanding. Knight was super professional the only communication I had with him was over text and when I got to the dealership I shook his hand and was promptly handed to el Sr. Jun. I will reccomebd this dealership to anybody looking for a new or certified nissan
Bev King
Jan 20, 2016
Mr. Jeff Morgan at Carson Nissan made sure all my concerns were addressed. He provided detailed information on what types of services that would be done on my car. Fast n Friendly. Can't beat that combo.
Hazeleyes
Jan 19, 2016
The customer service was great, David greeted me when I first drove in tol me he'd be with me in a moment, I didn't have an appointment and that was not a problem, I was ther for an oil change while I was ther I spoke to the manager John, my experience was very good from the time that I arrived until my car was serviced. This was an awesome expire eco.I would tell my friends about the customer service.
Claudia Clay
Jan 19, 2016
David Barrientos was very helpful and customer friendly. He needs a raise for his excellent customer service. Very friendly and energetic outgoing employee. Hope heb get promoted really soon. He even convinced me to get a car wash.
gg
Jan 19, 2016
I trust the service people there. Someone told me I need breaks. They checked them out and said they are still good. I usually have Jeff who is always excellent. The last person was good too.
TKP
Jan 19, 2016
Great customer service, I love it here. I always bring my car here at Carson Nissan for service Christina & Jeff are very friendly and nice they always have a smile even if it is so busy.
Jarocho
Jan 19, 2016
I get there early to get a oil change service, and the service was so fast. She ask me if I need car wash but I said no because I was in a hurry.
Peruvian Chick
Jan 19, 2016
Went in for an oil change and found out my van also needed break pads. David explained why dealing with the "problem" sooner than later would be best for my vehicle and wallet. He then took my paperwork to Roy who called me into his office and the three of us decided to get the job done right away. Preston H. walked by and stopped to talk to me. Helped me when I bought my van there and also when I bought my daughter's car. Was given a loaner car so I didn't have to wait at the dealership while van was being worked on. Always a great experience when going to Carson NISSAN. All people there always smiling , always helpful always feel like they care about me and not just business.
aarakawa
Jan 18, 2016
I continue to be impressed by your dealership! I live between two Nissan dealerships and the other one is closer/more convenient, but we were won over by LaiSe for the sale two years ago and now, Daniel Godinez has taken your Service dept to new heights by going above and beyond. Though we initially came in for a service campaign, Daniel also checked a few other items (AC and windshield sprayer) and made sure my tires were rotated. He also gave sound service advice on my electric car, which was greatly appreciated. I didn't feel like I was being talked down to or taken advantage of. Keep up the awesome service, Daniel! You are a true asset to Carson Nissan!
R.LEYVA99
Jan 18, 2016
Kevin Edwards who happens to be a product specialist was able to work with me and he was able to find the car that me and my family were looking for. He is an amazing employee who cares abut your time as well as meet your standards. He's the type of guy who delivers!
Happynana
Jan 18, 2016
Went for an oil change and was informed my break pads needed replacing. Wasn't expecting the extra work on my van, but they had the time to get the work done today AND was loaned a car so I didn't have to sit and wait the extra two and a half hours. Bought my van there and have been treated so well that when my daughter got into college bought her car there. Always greeted with a smile . The team there works well together and I feel they all go the extra mile to keep customers happy. I believe CARSON NISSAN IS #1.
Esperanza Hizon
Jan 17, 2016
At first I was frustrated and disappointed because of the first person in the service department was not very helpful. His name is Chris. He's even very quick to say his name. He doesn't want to help me to get a loaner. So I went to talk to the person who sold me the car (J Anglo) and he's very helpful. He talked to his manager about my problem. So his manager talked to the service manager and finally got my loaner. This is a very new car (3months old) of course this is under warranty no matter what the reason is. Daniel Godinez was the one who helped me. I definitely give him a 5 ratings. He's ver nice, helpful and friendly and I would like also to thank J Anglo and his manager for helping me.
poppadee
Jan 16, 2016
Carson Nissan has the most efficient team of service individuals that I have ever dealt with, I've dealt with many other dealerships. Recommend highly
Rambrose123
Jan 15, 2016
Time is valuable to me. And, Carson Nissan recognizes that it is valuable to all its customers. So when I had to return my new Nissan Altima for tail- and brake- light repairs, it came at a bad time (don't they always?). I was supposed to be giving a sightseeing tour to my visiting brother and sister-in-law. Going without brake lights was a safety concern. So Chris and Christine made sure I had a free loaner car for the day. That was impressive. But so was the fact that when I arrived for the repair, both of them knew what I was there for. There was no need to go through a whole explanation. The whole experience was as expeditious and easy as could be. Thank you, Carson Nissan.
Edward123
Jan 13, 2016
Excellent stayed on top of my problems and resolved them everyone friendly all work together as a team .called and stayed on top of all problems.
nothappy
Jan 12, 2016
THE WORD OF CUSTOM SERVICE HAS SEEN LOST ITS DEFINE OF WHAT AND HOW TO BE SUBMIT REQUEST SERVICE IN A TIMELY MATTER. I WAITED FOUR HOURS WITHOUT NO CONSIDERATION OF WAITING SOME TYPE OF ANSWER OF MAY BE THE PROBLEM AND UNTIL I APPROACH THE SERVICE THAT NOT HAVE A ANSWER FOR. ANT IF I HAVE NOT ATTEMPT TO FIND OUT WHAT WAS TAKING SO LONG I PROBABLY WOULD SIT THERE ALL DAY BEFORE THE SERVICE WRITER GOING TALK TO ME. MAYBE IT WAS MY LOOKS,HEIGHT,COLOR,GENDER,FASHION THAT MY HAVE STEP IN THE WAY, AND FOR THOSE WHO HAS SOME COMMON SENCE OF REPECT FOR THE PERSON TIME OR DISCOMFORT IT LESS INQUIRE ABOUT MY HAVE EASY THE ANGER FOR WAITING THAT LENGHT OF TIME FOR WHAT THERE DESCRIPTION OF PROBLEM WILL BE, MY THOUGH THAT MAYBE SERVICE TECHNICIANS NOT QUALIFY TO PERFORM THE WORK OR VEHICLE IS NOT WORTH HAVING.IF YOU MORE INPUT ON THIS MATTER MY NUMBER IS 323 572 6450 DAVID TURNER
JoseLAlonzo
Jan 12, 2016
People were very helpful and educated on their products. The sales rep help and walked me thru the features on my new car. I am very pleased because I now know the options I have with the car.
Vergas
Jan 11, 2016
Nice pleace with great people to buy a new car ..we had a really good experience buing our new altima in a good price . Thank's to carson nissan Team..
Felix
Jan 10, 2016
Me gusto porque me recomendaron y y si la experiencia me gusto como fue el trato yo recomendaria a mis amigos o atras personas. Q vayan a carson Nissan Y grasias al senor danilo Echeverria por atendendernos
mbrat
Jan 9, 2016
Jeff my service representative was courteous and friendly as always. He explained to me what services I needed to have done immediately after my vehicle; was ready.
Nancy
Jan 9, 2016
I like carson nissan and all staff are excellent and friendly thanku .. I had Luis too from services .. All are such a sweetheart . Would be back soon for rear brakes need to save $$$$$Nancy
Patty
Jan 9, 2016
JJ helped me purchase my First brand New Car. IT was quick and easy, and a true expert & efficent on every model. Thank a you JJ
pmtnroy
Jan 9, 2016
As has been our experience with each visit to Carson Nissan, our visit yesterday was efficient, courteous and on time. We took our Xterra for it's 30 month service to our appointment at 9:30am and picked it up , servicing done and car washed, before lunch.Special thanks to Jeff for being so welcoming.
Shaniqua
Jan 9, 2016
Thanks to JJ I was able to purchase my first brand new car quick fast and easy.
Sbx
Jan 8, 2016
Clear and concise descriptions of the service required and cost.I went in with a check engine light on.They replaced my fan belt an battery.
seabaldy
Jan 8, 2016
Six months ago I moved to South Bay and wanted to establish a relationship with a dealer service station to keep my 2010 vehicle in good order. I read reviews and chose to try Carson. I paid for a 30k service. Months later I was faced with the potential of having to pay for a repair that I didn't think I should have to pay for. Long story short, the Carson service department placed a higher value on keeping me as a long term customer than to argue against my point. I will continue to bring my vehicle to Carson. I am happy to have found a service department that values me as a customer.
Mr car
Jan 8, 2016
They take good care of u and help u out on picking the right vehicle I'm really satisfied with my car n were I purchased it at!
Adym826
Jan 6, 2016
Help and service was amazing, especialky for the first time purchase. The process was fast, David was very patience with me and provided all the answerz for my concerns.
Kathidia Rosado
Jan 5, 2016
Sales person was very nice, direct, and witty. Made me feel comfortable during the sale. It was my first time and I felt at ease. I would go to David Jaramillo again.
Saman_ttha
Jan 5, 2016
I just purchased my new Nissan from the Carson nissan dealer ship and I'm very pleased! Not only with my car but the sells person I got. He was so helpful, nice, polite, and patient. I couldn't be anymore grateful. I went in not knowing what I wanted so he went out and beyond to figure out what it was that I wanted. He should be promoted to manager!
KittyCat087
Jan 5, 2016
I knew what I wanted when I walked in. I was able to make a phone call to schedule an appointment to text drive. When I arrived, every one was warm and welcoming and directed me where I needed to go. They pulled the car up and the salesman was full knowledgable and was patient with all my questions.
Llwilliams1219
Jan 4, 2016
I really love this dealership. Great service, great customer care. They answer all the questions I had regarding purchase vs. Lease agreement. Mr.Martel was great and I will make sure to send my friends and family to this dealer ship to make a purchase. THANK YOU CARSON NISSAN
elvhern
Jan 4, 2016
I received the best service ever! Oscar was very helpful. He listen to what I wanted and he help me pick exactly what I was looking for. He explained to me every detail about about my new car. Looking for a car? Go to Carson Nissian and ask for Oscar.
Kittycat087
Jan 4, 2016
I knew what I wanted when I walked in. I was able to make a phone call to schedule an appointment to text drive. When I arrived, every one was warm and welcoming and directed me where I needed to go. They pulled the car up and the salesman was full knowledgable and was patient with all my questions.
Adperry83
Jan 3, 2016
This has been my dealership for some time. I got my car from here in 2006 and I still go to this location for my minor routine service. So good ppl have moved on (Karl) but they have some new blood walking around that are friendlier then old staff members and I like that. When I come in they recognize me and they don't try and sell me on services that aren't urgent and can wait. They've also have referred me to other auto body shops that do cheaper work
Milla129
Jan 3, 2016
David was attentive, kind and helpful. He understood what it is I was looking for and helped me find the best car. There should be more dedicated people like him, that understand your needs and work with you to fulfill them. I'm satisfied with the service.
Mmelomo
Jan 3, 2016
abraham has no sales experience. He didn't know what a lease was. He didn't even hook up my phone to my car. John, the manager, did the sale for him. Please train Abraham!!! He lacks the knowledge in the cars and basic sales skills. It saddens me to know that he received commission for this sale.
Kiwi2015
Dec 31, 2015
NO pressure and there is good attention. The vendor is friendly and cooperating. I had a good experience in buying my 2016 Versa. I recommend!
Naye92
Dec 30, 2015
David Jaramillo has great customer service, he was very helpful n very professional. As a first time buyer i had a lot of questions and he was able to answered them all. If anyone is looking foward to come and check out some cars he's the guy to look for. He will answer all the questions you have and will b leaving satisfied with a new car !
Panda427
Dec 30, 2015
I walked in to take a look at the cars and I got really great help here. The sales person was very friendly and was going out of his way to help me with all of the questions that I had. I would totally come back to this dealer and get help from this sales person again when I decide to purchase a car. Thanks for all the help!
Tazp30
Dec 30, 2015
The staff is always friendly and helpful. They are nice and explain everything very well to make sure I understand any issues with my vehicle.
JennA
Dec 29, 2015
By far the best service I've received! They listened as to what I was looking for within my price range. Went above & beyond my expectations.!!
BobbyJV
Dec 29, 2015
I've had Horrible Experience with Nissan Dealers, but not this one. From the inquiry call with Jackie in Marketing, to the Test Drive and Financing with Ruben, it was a very smooth no hassle, no bs process, they even financed the internet price. Great group of Honest down to earth Salesman.
pleasedpurchaser
Dec 28, 2015
Exceptional experience with Asst. Sales Manager Irvin Vasquez as well as Finance Manager Jaime Navarro. My daughter bought her first new car and we think Carson Nissan made a good impression on both of us. She secured the car she wanted at a decent price and generally the whole experience was transparent without a lot of gimmicks.
Stephanie123
Dec 28, 2015
This place is amazing everyone here is very helpful I would like to thank JJ who helped us out on getting our new Nissan Sentra 2015 I had went to another Nissan dealership and I didn't get approved . to me it didn't seem like they tried . So I'm very glad and happy JJ got to help us out and did everything he could to make us leave happy he made sure we were satisfied and didn't keep us waiting at all . Thank u once again ????
Royale 6545454
Dec 26, 2015
Simple fast didn't leave my office every thing done over the phone and got delivered to my office and sign all documents at my office
pianoteacher
Dec 23, 2015
Mr. Danilo Echevarria is the salesperson you need to see but overall, the staff are all fabulous. If I will get another car in the future, I will stick with Nissan Carson dealership. These people are wonderful, courteous and attentive. As a matter of fact, I already recommended to my friends about this dealership.
Jrivera93
Dec 22, 2015
We really love these dealership, highly recommended, very nice service and very nice people as well. My wife she was really happy, she said, she was going to tell her friend to go to Carson Nissan, hopefully her friend receive good service needs as well, sure she will, :) keep it up Carson Nisaan. We all deserve a highly service.
Rsimon1
Dec 22, 2015
I' had a small laundry list of preventive maintenance I' wanted done and they took good care of it. I' appreciate the fact I' told them if the air filter needs replaced to do it, and they put in their report it could wait till next time. They didn't just replace it. I' trusted them and they were honest with me.
GoBears2001
Dec 21, 2015
Justin answered all our questions and was patient with us in test driving multiple vehicles, even without an appointment. He was easy going and didn't pressure us at all.
tonyharry
Dec 20, 2015
Luis was thorough and very helpfulBrought in truck for inspection before road tripEverything checked out. I was not asked to do unnecessary service.
Jocelyn814
Dec 20, 2015
Nissan definitely deserves all stars, Jessie and the rest of the staff are amazing! It was my first time buying a car & without a doubt outstanding customer service. Professional, polite & understanding with a great sense of humor. I went in somewhat indecisive about buying and left with a brand new car. Thank you Nissan!
J9Membre
Dec 19, 2015
I am giving this review, because we received a really good service from these espesific dealer ship. Thank you very much Carson Nissan, we had so much fun and we have a car we love and like.
Tjjusc1
Dec 19, 2015
The sales staff(J.J) was patient and explained everything to us including all options and financing, the sales staff was not pushy at all
Jocelyn814
Dec 19, 2015
Nissan definitely deserves all stars, Jessie and the rest of the staff are amazing! It was my first time buying a car & without a doubt outstanding customer service. Professional, polite & understanding with a great sense of humor. I went in somewhat indecisive about buying and left with a brand new car. Thank you Nissan!
ChristianL
Dec 18, 2015
" when I came to the dealership I was approached by a salesman named Abraham I let him know that I was looking for a manual frontier but turned out they didn't have any. They tried convincing me on getting a automatic 2016 frontier but I'm not a very huge fan of automatic . I wanted a manual vehicle so they showed me the Sentra and versa they had . I wasnt very satisfied with both of them because the lack of features the manual Sentra and the versa had. I was ready to leave to go look at other dealerships inventory but Abraham mention that the Juke comes in manual but in the Nismo version he was very persuasive and I thought what the hell Im gonna stay a lil bit longer. He showed me the features of the car and the color options it came in but there was only one problem . No Nissan dealership had a black with red trim juke Nismo . I was upset I told Abraham that I will come back again in two weeks to see if any are out by then in the color I was looking for . Abraham went to check one more time and came back informing me that they did have the one I wanted but it was a Nismo rs . I was happy but worried about the price of the car . Abraham told me not to worry about it and that they will do everything they could to work something out with me . Long story short after 6 hours at the dealerShip I. ended up buying the Juke Nismo Rs and I am very excited with my decision and will like to thank Abraham very much that he made it Happen . I would definitely recommend my friends and family to come see Abraham.
lillie0106
Dec 18, 2015
Evelyn helped me and my boyfriend find and make the right decision for my first car and I am so happy with my sentra. Thank you so much.
gbbyf10
Dec 18, 2015
Best customer service ! He answered all my questions and gave me helpful advice! !!!So friendly and nice ,Thank you so much for your help and kindnesses
hello444
Dec 18, 2015
David was helpful, nice, and patient. He was able to find the right car with all the features I wanted. It is as simple as that, and I am satisfied with the customer service I received. There should be more salespeople like him.
Parrilla10
Dec 17, 2015
Carson Nissan listened to my needs. They attempted many times to work with me, such as staying within my price range, working with my credit and monthly payments. They answered all my questions.
great645
Dec 16, 2015
The location was very accessible, modern-looking, clean, and very festive for the holiday season. The staff was very professional, courtesy, and polite delivering excellent customer service. My experience was totally awesome!
Rambrose123
Dec 14, 2015
I was replacing a 2009 Nissan Altima with a 2016 model. What I especially liked was everyone keeping their word. Not just lip service as to what would happen. Thank you, Irene Levy, Linda Webber and JJ Anglo.
ivan
Dec 11, 2015
I had a good experience buying my first car everyone was so nice and helpful , Mr Danilo Echevarria gave us a wonderful service. Thanks Carson Nissan!
Rogue2015
Dec 10, 2015
I was very nervous being a first time buyer but this dealership made me feel very welcomed and comfortable. Very nice and welcoming people and a kind environment if I would do it all over again, it would definitely be at Carson Nissan.
dbriceno
Dec 10, 2015
As first time buyers, my dad and I had a a lot of questions and Danilo was nothing but patient with us. He addressed all our concerns and answered all our questions. He was so helpful and accommodating to our needs and was able to get us an amazing deal on a brand new 2015 Nissan Sentra.Once again thank you Danilo! I love my new car.
Rogue2015
Dec 10, 2015
I was very nervous being a first time buyer but this dealership made me feel very welcomed and comfortable. Very nice and welcoming people and a kind environment if I would do it all over again, it would definitely be at Carson Nissan.
Arlaidy
Dec 9, 2015
Very happy to get my car service at Carson Nissan.I missed Jeff Morgan this one time but service was very good.keep up the good work!
Melly0525
Dec 9, 2015
Went just to go look at cars didn't expect to come out with one. Happy to say that I bought my first brand new 2015 Sentra at Carson Nissan! Fell in love with it once I saw it and I couldn't be more happier with my purchase. Definitely would recommend Carson Nissan!
Melly
Dec 9, 2015
Went just to go look at cars didn't expect to come out with one. Happy to say that I bought my first brand new 2015 Sentra at Carson Nissan! Fell in love with it once I saw it and I couldn't be more happier with my purchase. Definitely would recommend Carson Nissan!
Tranece21
Dec 8, 2015
Jeff is always super professional, courteous, and knowledgeable. I fully trust Carson Nisson with my maxima. I'm always 100% satisfied with their service! Thanks guys!!!
Lewis
Dec 7, 2015
Brought car in for window not working and the Service Manager Christina provided great communication with respect to inspection findings, parts availability and timing. The vehicle courtesy inspection discovered another item that needed repaired and they were able to complete everything by the next day.
Ruben Conley, Jr.
Dec 6, 2015
Customer serviceEveryone in sevice was kind and helpful in letting me knom what is needed and how long it will take to repair my car.BuyingAll part was on hand.QualityAll part are Nissan parts, OverallI will always use Carson Nissan to service my cars.
carolyn lewis
Dec 6, 2015
Donald my service advisor was a pleasure to work withhe went out of his was to make sure i was kept postedon the problems that my car was having and how long itwould take to have it ready for me.
Bkearns
Dec 5, 2015
Friendly, helpful staff who care for their customers. Quick and thorough service. Thank you and I will see you again in a few months for another routine service!
vanzeer
Dec 4, 2015
Thanks for the nice lounge area, and friendly service. The attendant was good and the time for work to get done was reasonable. Thank you.
Lilian
Dec 4, 2015
I brought my 2015 LEAF in for a service recall and to check one of the tire sensors. These were completed and the work was explained to me very clearly. Very nice experience!
Simpson
Dec 3, 2015
Great service and customer support. They offered me discounts over-the-counter and made my overall experience excellent. They had my vehicle washed and ready for me with the time that they said their vehicle would be completed. I would recommend to friends and family.
Queennana60
Dec 2, 2015
I would like to give a big THANK YOU KINDLY, to three of the most professional and kind gentlemen at Carson Nissan; Fernando Sandoval, John Ancheta, and Sir. Nelson Thomas. They treated us like family (the good relatives) and never had a negative thought or word about purchasing the car. Thanks guys for making Sunday a truly blessed and beautiful day. See you in 3 years :)
maxima88
Dec 1, 2015
I came into carson nissan just to test drive the new maxima. I wasn't planning on driving away with my new favorite car, but I did. After a test drive with Ruben and all the selling points he explained. I was in love with this car. He showed me all the cool features and even set up a few for Me,before I left in my NEW CAR. This was a good experience with very helpful associates. In the end... I received the car I love and a pretty good note to follow. All smiles tnx Ruben and everyone else who helped Me get into my first new car.
Elaine a
Dec 1, 2015
Ask for Jonathan Alberto he is professional not pushy he will make you feel comfortable . And is patient. Good honest young man. Buy your car from him!
BWBTBG
Nov 30, 2015
I truly appreciated the process in which I went thru in leading our me 2015 Altima. I only have one word. SMOOTH. I did my research and knew what I wanted in terms of payment and terms. From Nansi, Shokary, Luther, Irvin and JJ - they were all fabulous. Consistent energy throughout the process. I was pleasantly surprised and glad that it was a pleasant experience. Thank you Carson Nissan team.
Gerry M
Nov 30, 2015
Late in 2014 I saw a JUKE on the road and my jaw dropped! I instantly fell in love with the look of this vehicle. Since I am retired and live on Soc Sec I felt it would be impossible for me to purchase a new car. So I put it on my wish list. A few months ago I saw it again only in Red color this time and I said "I have to have this car" and I checked on line for pricing and left my tel # at Carson Nissan. Received a call from Nansi and hesitated to return the call only because I just wanted to "look" at this car. I called and she was so nice I made an appt to see her on 11-25. As soon as I walked in the doors I was welcomed by all. She introduced me to Irvin Vasquez and I spent the afternoon discussing my options. Even though the place was rockin' with people because of the sale he was patient and did not hurry me. I'm a senior and had been driving a 21 year old Honda Del Sol (original owner) so all this was new to me. I was like a kid in a candy store. The gentleman he was mentoring was Luther M. and I found him to be very charming with a genuine enthusiasm to learn all he could from Irvin. He is in good hands and in my opinion will go far with your company. Preston did all he could to find me a Red Juke but could only find the Cosmic Blue (which was my second choice). Thank you Preston. Bottom line is things work out for a reason........and I am totally crazy about the blue. "JJ" spent some quality time with me going over all the features.............what an awesome personality he has and definitely an asset to your company. Mehdi took care of all the paperwork and answered a multitude of questions I had. Such a pleasant experience with him also. Bottom line is I am a happy camper and I owe it all to Irvin. What an exemplary employee you have with him!!! I really have never met a more dedicated person to his job and company. (and I have been around for a long time and worked for many different upscale companies). He is not only professional, but knowledgeable with a sweet disposition. Don't ever let this guy go!!!! So, I'm leasing my Cosmic Blue baby JUKE, picked her up on Thanksgiving Day and I'm ecstatic. I drove away knowing that whenever and for whatever I come back for I will be welcomed with the same enthusiasm that I felt this past Wednesday.
Lucy H.
Nov 30, 2015
My husband and went to this dealer to look for a new car. We knew the model and Kevin Edwards greeted us when we came in and showed us all the cars we wanted to see. He was very knowledgable about every car and all the different features of the cars. We went on a long test drive and he was very patient and answered all our questions. We then talked with Kevin Edwards, Eugene Cho and Irvin Vasquez about buying the car and they were all very professional and we worked out a good deal that we were very happy with. Overall it was a very positive experience and we highly recommend this dealer to anyone who wants an easy hassle free car buying experience.
Love My Nissan
Nov 29, 2015
Great experience, repeat customer. Fast decision, Very professional, I didn't feel rushed with my decision. Beautiful cars available and simply nice people. Had fun.
paulette
Nov 29, 2015
Every time i go to car dealerships, no one really approaches us because we look young and they think that we wont buy a car. JJ was really nice when he initially approached us. He was not pushy and he seemed like he was doing everything to make us feel comfortable. He let us test drive the car so we know exactly what we were looking at. We didn't buy the car right away, but he still did follow up calls to make sure that we were okay or if we had any questions. JJ has great costumer service skills. A week later we came back to buy the car. Even after a couple days of buying a car, he still called for a follow up to see how everything was with my car and if i had any other questions. It took me a while to write the review because i wanted to enjoy driving the car for a while and i do enjoy it. I couldn't be any happier with my car and JJs costumers service!
juke
Nov 29, 2015
Late in 2014 I saw a JUKE on the road and my jaw dropped! I instantly fell in love with the look of this vehicle. Since I am retired and live on Soc Sec I felt it would be impossible for me to purchase a new car. So I put it on my wish list. A few months ago I saw it again only in Red color this time and I said "I have to have this car" and I checked on line for pricing and left my tel # at Carson Nissan. Received a call from Nansi and hesitated to return the call only because I just wanted to "look" at this car. I called and she was so nice I made an appt to see her on 11-25. As soon as I walked in the doors I was welcomed by all. She introduced me to Irvin Vasquez and I spent the afternoon discussing my options. Even though the place was rockin' with people because of the sale he was patient and did not hurry me. I'm a senior and had been driving a 21 year old Honda Del Sol (original owner) so all this was new to me. I was like a kid in a candy store. The gentleman he was mentoring was Luther M. and I found him to be very charming with a genuine enthusiasm to learn all he could from Irvin. He is in good hands and in my opinion will go far with your company. Preston did all he could to find me a Red Juke but could only find the Cosmic Blue (which was my second choice). Thank you Preston. Bottom line is things work out for a reason........and I am totally crazy about the blue. "JJ" spent some quality time with me going over all the features.............what an awesome personality he has and definitely an asset to your company. Mehdi took care of all the paperwork and answered a multitude of questions I had. Such a pleasant experience with him also. Bottom line is I am a happy camper and I owe it all to Irvin. What an exemplary employee you have with him!!! I really have never met a more dedicated person to his job and company. (and I have been around for a long time and worked for many different upscale companies). He is not only professional, but knowledgeable with a sweet disposition. Don't ever let this guy go!!!! So, I'm leasing my Cosmic Blue baby JUKE, picked her up on Thanksgiving Day and I'm ecstatic. I drove away knowing that whenever and for whatever I come back for I will be welcomed with the same enthusiasm that I felt this past Wednesday.
Martha nazario
Nov 27, 2015
They speak Spanish and English great service help u with what u have with what u can afford and special the great service recommend to every body
Stephanie Alvarado
Nov 26, 2015
I had a great experience! Everything turned out good, I left happy! I'm so glad I decided to trade my car in. Justin Murrillo was great he did everything he could to make it possible. I love my new car! I highly recommend you go to Nissan in Carson. The customer service is great!
lizz1992
Nov 25, 2015
Good service they show you they are there to help and not against you. They make you feel comfortable and very professional people. I would actually send people to this delearship.
Starr
Nov 25, 2015
When having my car serviced the seating area TVs always available with coffee and vending machines and I love the fact that I get my car serviced in a very timely manner and they have no problems giving you courtesy car washes and gas if needed I give Carson Nissan the highest of praise
Ortiz16
Nov 24, 2015
As a first time buyer Justin made me feel like I was home and the way he did his job and broke every step down I knew I was in good hands. The wait was definitely worth it and very satisfied with my purchase. I highly recommend this guy.
Stefany413
Nov 24, 2015
I went in on Sunday to see if I could trade my car in, I wasn't sure what car I wanted. Thanks to Justin I got the perfect car! I love it and so does my family! They really dedicate their time to make you happy! I'm glad I went to Nissan in Carson. Great customer service! I highly recommend you go check them out and be sure you make an appointment with Justin Murillo.
Christian1993
Nov 24, 2015
I was very pleased with the fast service and the quality they offered. This is my third car with them and they recognized me and greeted me well i felt like i was at home. I got a great deal and left happy I definitely recommend anyone to shop with them and look for justin hes great at working with your needs.
Maria luna
Nov 24, 2015
Great experience the whole process was smooth , thanks to Justin made the process great
rverduzco
Nov 23, 2015
I WAS HAPPY WITH THE SERVICE THAT I RECEIVED AT CARSON NISSAN, CHRISTINA MARTINEZ SERVICE MANAGER WAS ON TOP OF EVERYTHING THAT MY CAR NEEDED, I MUST SAY THAT DOESN'T SUPRISE ME SHE ALWAYS HAS BEEN THERE WHEN I TAKE MY VECHICLE TO HAVE THE OIL CHANGE ETC JEFF MORGAN HAS ALSO HELP ME TOO. THANK YOU CARSON NISSAN FOR DOING OUTSTANDING JOB. RACHEL / JOSE VERDUZCO
ChryslerKen
Nov 23, 2015
Had a great experience, from Jackie to Justin to Irvin to Nelson to Jessie. Thanks all. I would recommend them to anyone looking for both new and used.
Julio carrillo
Nov 23, 2015
I have great experience for Justin to attend use great services and thank you I would recommend them to looking for Justin thank you again for the services.
jhayes2007
Nov 21, 2015
I drove 70 miles to Carson because I heard it was a great dealership, and it was definitely worth the drive! Eugene was the internet manager and was great to talk to.Justin Murillo was my salesperson and he was beyond awesome.Irving was an awesome manager and worked to get my car.. Everyone who I met made me feel comfortable and at home. I was very pleased and I got the car I wanted.
john310
Nov 21, 2015
Carson Nissan is a great place for service, Jeff helped me out and explained everything that was wrong in great detail. Price was very reasonable and i didnt have to wait long to get my car back
nessa23
Nov 20, 2015
I have given the best rating to this dealer bcuz they have good people skills friendly they how to talk to people they have great quality cars and looks like u can always count on them.
Truck Girl
Nov 18, 2015
Been coming to this dealership mainly for service. First time to purchase a car here and I'm glad I decided to come to this location (I had 2 others in mind). Staff was friendly, courteous, and very helpful. They did their best to come up with a deal that sit right well with me. I definitely recommended them to other friends.
Great Experience
Nov 17, 2015
Lai-Ce and her whole team that helped me were AWESOME!!! I knew the exact car I wanted, scheduled a test drive, and was out with my new car in 2 1/2 hours :)
ElizabethKuyper
Nov 17, 2015
I have yet to question services on my car. The team, old or new, explains things clearly, answers my questions, and makes me feel very confident that I and my car are well taken care of, in a timely and cost-effective (yes, even for a dealer) manner.There is a dealership nearer to my home, but I will always go to Carson Nissan.
Great Experience!
Nov 17, 2015
Lai-Ce and her whole team that helped me were AWESOME!!! I knew the exact car I wanted, scheduled a test drive, and was out with my new car in 2 1/2 hours :)
ElizabethK
Nov 17, 2015
I have yet to question services on my car. The team, old or new, explains things clearly, answers my questions, and makes me feel very confident that I and my car are well taken care of, in a timely and cost-effective (yes, even for a dealer) manner. There is a dealership nearer to my home, but I will always go to Carson Nissan.
Jenny Roberts
Nov 16, 2015
Once again received excellent service at Carson Nissan! Thank you Christina Martinez for your professionalism, friendliness and sense of humor during the check in process!
Marta Leon
Nov 16, 2015
Friendly and helpful staff from sales to finance. Would definitely recommend.
Joe
Nov 15, 2015
Quick and Great Service. It Took Less Than An Hour And Got A Free Car Wash.
Jrb3hr
Nov 13, 2015
I guess you can say it was the typical dealership experience. You see the car you want, you test drive it, and then you go back and talk numbers. Thankfully I had a secret weapon with me :-) The staff I interacted with were all nice and patient. Bummed out the original sales person wasn't at work when I went in so had someone else help me out that at times seemed a bit confused but I'm sure he knew what was going on. They didn't top off my tank of gas like I expected (comparing to other dealer experiences) but whatever.
Lidia
Nov 13, 2015
The wait took longer than usual but the customer service was excellent.
stephanie_1
Nov 12, 2015
This is a great place to buy cars at Carson Nissan I already bought 4 cars the last one I bought was a 370 z Alberto & Evelyn made it happened thanks guy's
LovezA
Nov 12, 2015
Alexandra helped me and was great. Her manager John Ancheta was very great as well and they both worked very hard to help me as I was on a very tight budget. I am so thankful to both of them. Thank you
Jrb3hr
Nov 12, 2015
I guess you can say it was the typical dealership experience. You see the car you want, you test drive it, and then you go back and talk numbers. Thankfully I had a secret weapon with me :-) The staff I interacted with were all nice and patient. Bummed out the original sales person wasn't at work when I went in so had someone else help me out that at times seemed a bit confused but I'm sure he knew what was going on. They didn't top off my tank of gas like I expected (comparing to other dealer experiences) but whatever.
GSand4
Nov 11, 2015
I had an incredible experience here at Carson Nissan. They were extremely patient and answered all my questions. The customer service was great. I would definitely recommend coming here.
Sherelleferguson
Nov 10, 2015
David was very pleasant and helpful. My car was ready in the time he promised and I hope that he helps me on my next visit.
Sherelle
Nov 10, 2015
David was very pleasant and helpful. My car was ready in the time he promised and I hope that he helps me on my next visit.
Tmelena
Nov 9, 2015
I bought a car here today and the experience was fenominal. There is Friendly staff, clean environment and quick reception. I definitely recommend this dealership.
Blk31ia
Nov 9, 2015
I would like to share my experience at Carson Nissan my sales representative Martel Creer is so helpful and friendly, he made our visit unforgettable.
lisa3curt
Nov 8, 2015
Everyone was fast and polite. Service was affordable. They handled a very busy Saturday morning very efficiently. The courtesy call was nice to receive and we will be return customers.
Blk31ia
Nov 8, 2015
I would like to share my experience at Carson Nissan my sales representative Martel Creer is so helpful and friendly, he made our visit unforgettable.
Carolyn Garrison
Nov 7, 2015
Everyone was very friendly and helpful. The car was serviced within a good time frame.
Mrs Demetrice Price
Nov 7, 2015
I thank Mr. Daniel Godinez for giving my great service. You were very kind and patient, but most of all I thank you for identifying that my car had and unusual sound. Daniel has gone the extra mile and your kindness I will appreciate for many days to come. You make my day! Sincerely Mrs Dee Price enjoying my Versa! Thank you Daniel Godinez from Carson Nissan
jm_callejo
Nov 6, 2015
First car we bought was from Henry Bautista and Jan Josef Anglo. Now this is our 5th car buying from Jan Josef Anglo. I really like how he deal with us all the time we come in. He has the proffesional overall dealing with us and other customer. I leave next to Cerritos Nissan but I always go here in Carson Nissan becuase I know Jan Josef will help us always and gives us a deal. I always call Carson Nissan first to make sure Jan Josef is in, becuase I only go thru him due to how he sell us car, gives us great deals, how he handle us to make sure we been taken care of, and how profesional he his when talking of buying car. Overall, i would recommend him to my other friends and family due to his professional, attitude, and his friendly at all. And hope he dont get moved to other location. If that happens, I would come to his new location and buy our future car thru him. Thank you Jan Josef Anglo for your great service!! Keep up the great work!
guzmanpm
Nov 6, 2015
I would like to share that Christina Martinez my Service Advisor is so very helpful and attentive to my car needs and very friendly #1.
Jawanni Harris
Nov 6, 2015
Awesome dealership, great service always!Fantastic dealership everybody's always friendly great service we will always recommend you all thank you for doing a good job
Darlene Victor
Nov 6, 2015
My Service Advisor, Jeff, is the best! He's always professional and friendly. Knowledgeable regarding any potential repairs and/or necessary service checks.Thank you Carson Nissan for maintaining an excellent service team for your customers.
Richard WoodsonEve
Nov 5, 2015
Everyone was just great. Treated with respect at all times. Just want to say thanks
reddmarie
Nov 4, 2015
I can not get over the customer service team at this dealer ship. Tonight my new 2015 Nissan sentra's tire presser light came on and I thought I had a big problem. My sister and I called and they said bring the car in and they would look at it. I was worried because it was after 5pm and I was coming fr downtown Los Angeles and i was afraid they would close before I could get there, They are open til 8pm. This was so wonderful ,we Had a Great Tech come out and great us with a big smile and his name is David Barrientos! He is the best very paitence and helpful and knows the car. I wanted to take him with us he he! If you ever have a problem and need to visit please ask for him. He is really nice and a great asset to that dealership. All the staff are great. I have nothing but praise for this dealership.A big Thank you to you all. A very happy customer.
T. McGee
Nov 2, 2015
As always the service department is #1. They are friendly, funny and professional. I live in Gardena, but I drive to Carson for service.
Dudes Dad
Oct 31, 2015
Linda Webber Internet marketing director and Oscar our salesman offered us a whole nother level of service, this was the best car buying exprience I have ever had purchasing a new car.my wife Mary and I both bought cars. In the future I will never buy anywhere else. There was no haggleing, they gave us the price we wanted and we are both extreamly happy with our purchase.
Mchjvr12
Oct 31, 2015
Alex Andrade is an excellent sales person and very knowledgeable about the cars I will diffenately recommend her to friends and family, her manager is also excellent and knowledgeable
Dedrick94
Oct 30, 2015
Very helpful , friendly and convincing. Ruben helped me select the best vehicle that fits my needs and my pocket. He is very patient with his work, I had to come back a couple of times because I wanted to be sure it was the right one and every time I came back he gave me excellent customer service. I am definitely going to recommend friends and family to go to Carson Nissan and ask for Ruben Garcia.
tonas1029
Oct 30, 2015
I had a very nice and fun evening today with the assistance of personal and staff. I felt very welcome with my wife and child who also enjoyed being there. I was able to ring the bell :)
nicky910
Oct 30, 2015
I was given the courtesy I was expecting. It didn't take long to get the car I wanted. Will recommend to anyone who i know is planning to buy or lease
Carlos bautista
Oct 30, 2015
Estoy mui contento con la compra dealer de Nissan tiene bariedad y mui buenos precios y un buen personal como El senor danilo echeverria estamos contentos con la compra
Starbucks22
Oct 30, 2015
I really do not post any reviews because it takes some time of my time, lol but I have to this time all I have to say is Jessie Avila has the best customer service ever! He helped me look for what I was looking for 2015 rouge by the way great on gas and very specious! Had no pressure and he also helped me look for something under my budget! Explained everything to me with patience ! Just great! guys if your looking for a vehicle under no pressure, fast, and patience go see Jessie Avila his awesome!
Alejandreanab
Oct 30, 2015
I give JJ, our salesman and Carson Nissan a 5. From the moment we walked in, everyone was polite, professional and "not pushy". I had been putting off buying a car for so long because of the pressure I see with other dealerships like "Kia". JJ knew exactly what I wanted and did not waste our time walking around attempting to sale us other cars. He was honest and quick. I will definitely recommend JJ and Carson Nissan to friends and family.
Kellynavarro78
Oct 28, 2015
Carson Nissan have the best customer service! Every time my car get service it's always nice. Wash and clean! That's very nice I don't have to pay a car wash.
Lauanna Cox
Oct 28, 2015
My service with Carson Nissan has been great. The service adviser Jeff Morgan is really friendly and helpful. I appreciate all of his help whenever I come in for service. I appreciate the great work that the mechanics do and the cashiers have good customer service.
miley1115
Oct 26, 2015
John was very Helpful and friendly. He went above and beyond to help us get into the car of our dreams. Alexandra has amazing knowledge on all the features on the vehicles very friendly and a pleasure to talk to
Miguelmena
Oct 25, 2015
Jan Josef aka JJ helped us out with the purchase of our new vehicle. JJ really tried to help us he treated us politely, friendly and with courtecy. Irvin Vazquez was part of his team helping us money wise. I will recommend this dealer to all my co-workers.Sincerely,Nancy Onofre
MMG
Oct 23, 2015
Martel Creer was very friendly and helpful. He listened to our needs and learned what I desired. He took the time to explain to me the great features of my Nissan Sentra. Also, very helpful was Jorge/George who helped to get the price that would work for my budget. I am pleased that I drove away feeling reassured that I have the support of the dealership. I'm very, very pleased with the schedule of maintenance for the car. One of the features that I love is the large trunk. The only disappointment is that I discovered a cargo net, like I saw in the first Sentra shown to me, is not in my car. The trunk is too large not to have a cargo net included for small items. I suppose that can easily be added. Other than that I'm pleased and happy to have the feeling that I have the continued support of Mr. Creer and the dealership. I'm already thinking of a couple of people to refer to Carson Nissan.
Gabriela18
Oct 22, 2015
The specialist sale was very nice, helpful, and listen to all are questions . Thank you "JJ" Anglo for your hart work , you did good . Wish you the best!!
Diego95
Oct 21, 2015
I talked to Nancy she was very nice over the phone and told me the real price of the car. I came to look the car Justin showed me the car and he answered all the questions he is very friendly, excellent service!!!!
Because I'm Happy
Oct 20, 2015
On Freeway noticed advertisement stoped by, was not expecting to get the wonderful service in which was provided This was my 3rd Nissan Dealer and the prior 2 waa a 0- rating. I'm so happy to have worked with Justin & Irvin Vasquez the are an awesome team!!!!! Very positive and pleasant. Thanks Again
AH110410
Oct 18, 2015
They are very freindly and welcoming to me and my family . I am glad I chose this dealership. I am satisfied with my purchase they help me find the gretest fit for me.
fnoah2013
Oct 17, 2015
Thank you Carson Nissan. It was indescribable day from all of us. It was worth the long process we had to dealt with. It still deals surreal to be owner of a Nissan. Thank you all,for that you all have done for us.
markrod12342
Oct 16, 2015
Jan Josef has great customer service and people skills! He is the reason I got a great deal on a Nissan Altima 2015. He is so patient and literally did everything in his power for us to be happy with the price we were willing to pay. He met all of our needs and i will definitely recommend him to any who is trying to buy a new or used car!
mrod12342
Oct 15, 2015
Jan Josef has great customer service and people skills! He is the reason I got a great deal on a Nissan Altima 2015. He is so patient and literally did everything in his power for us to be happy with the price we were willing to pay. He met all of our needs and i will definitely recommend him to any who is trying to buy a new or used car!
jordan123
Oct 14, 2015
I hate shopping for cars. I'd rather go to the dentist and have a tooth pulled. But contrary to most of my experiences, this car dealership was different. I began my initial conversation with Internet Sales Manager Nanci. She was attentive, knowledgeable and very professional. She introduced me to Sales Professional Evelyn who was just phenomenonal. She was patient had a friendly disposition not pushy and really displayed a " can do" attitude. She even assist me by physically driving my new car home following the close of the sale. Lastly, Sales Manager Irvin was awesome. He showed great professionalism and went above and beyond tp make sure I was happy at the end of the deal! Way to go team Carson Nissan. You guys are truly amazing!
Bobby Neely
Oct 14, 2015
If you want a great experience in buying a car you need to check out Carson Nissan. They are second to none in the quality of service and the willingness to work out a deal for you where ever your finances are at. I have purchased my last three cars from them (all new). Treat yourself to a car buying experience without all the pressure and frustration.
Rebeaquino
Oct 12, 2015
Justin did an outstanding issues job helping me chose the right car for me . I am very satisfied with the service . I would highly recommend Carson Nissan to my friends and family.
kymwoods79
Oct 12, 2015
If it wasn't for JJ helping us out we wouldn't be riding out in our new 2015 altima. He was helpful and so patience to get us in a ncar that we desired. We recommend our family and friends to see JJ. Thanks to him very much it worked out for the best. Thank you JJ! -kym
veronicao77
Oct 12, 2015
Very thankful for all the assistance given to us."JJ" is a very good and friendly person . Very thankful that "JJ" that helped my mom get her Sentra 2015. Thank you for all your help.
Jesustoday
Oct 11, 2015
It was a great experience working with Martel. He was friendly and professional. Loves his job and assisting customers. Doing a Great service overall! Great!
CITIZEN123
Oct 11, 2015
I think Carson Nissan is an outstanding dealership. Carson Nissan provides a staff that work together and are on the same team. They make you feel comfortable as possible during the process of purchasing a car. I would definitely recommend this dealership to a friend or co-worker.
Rowing111
Oct 10, 2015
I went in for an airbag bracket safety recall on my Maxima. They were ready to take me when I showed up for my appointment and they got the work done in the time they said they would. Their waiting room was clean and had plenty of seating, a television, complementary hot beverages, and vending machines. They also did a complementary 12 point check on my car and gave my car a car wash. I am quite satisfied.
Stephhernandez
Oct 10, 2015
Loved Carson Nissan and their employees. Jun made it fast and easy for us. We didn't have to go feom dealer to dealer. Jun is the best! Thank you Carson Nissan
L.Baker
Oct 10, 2015
Carson Nissan was a VERY pleasant experience! Jessie A. is very helpful, professional & knowledgeable. Alex in the finance dept rocks as well!! I will definitely refer a friend or family to Carson Nissan!!!
frissi9324
Oct 10, 2015
I purchased a 2014 Nissan Sentra in October of 2014 from this dealership. I was told that I could refinance in 10 months to lower the payment of the car. I returned in 10 months and was told to come back in a year and then I could refinance. A year later I was informed that my credit score was still too low and I couldn't be refinanced even with on time payments made on the car. This dealership just says whatever just to buy the car and could care less afterwards.
Citizen 123
Oct 10, 2015
I loved the way JJ went beyond the call of duty to offer the best quality service from Carson Nissan.JJ made sure me and my son felt comfortable as we went through the process of purchasing a new car by offering drinks, and something to snack on. I feel Carson Nissan have staff that work together as a team. I felt JJ new how important it was for me to service At-Risk youth and their families because he was determine to offer the details required in purchasing a new vehicle. I just would like to say thank you JJ for helping me meet the needs of the foster care youth and their families, inter city youth and families, veterans, and K-through college student who need in home services.
Tammybeautiful
Oct 9, 2015
I would recommend everyone for this car dealer ship! They were very helpful i really appreciate great salesman ! Walking out with a new car thank god!
David&Shan
Oct 8, 2015
Great place to take your vehicle for maintenance and get great customer service! They even wash your car for free! Our service rep Jeff is awesome to work with, very friendly and caring.
mrs Wilburn
Oct 7, 2015
I am very pleased with Nissan the service is great!!! I like it when they check everything if there is need areas they let me know then I take care of it as soon as possible best services very satisfied employees are there to serve you great attitude's definitely would recommend!!!! Thank you Nissan!!!!
Daniela Cordoba
Oct 7, 2015
Very nice people here, very informative, and very prepared for my crazy family. THANK YOU FOR THE SERVICE
Wendy
Oct 6, 2015
I came in thinking I was just going to look because I'm only 22 and wouldn't be able to get a car; but I ended up going home with my very own car! Evelyn was so helpful and made feel like I was doing the right choice. Explained every detail to me and made sure I was content with everything. I'm beyond happy with the customer service, definitely bringing friends back to her!
liz_0518
Oct 6, 2015
Hace una semana fui a dealer para que le hicieran el cambio de aceite a mi carro y me atendio David Barrientos fue muy amable y me explico lo que le iban hacer a mi carro ..
Vanessa Ketchens
Oct 6, 2015
My salesman was Oscar and he was great from start to finish. He was patient and kind and tried to make sure I received what I asked for. He even followed up with me the next day after my purchase to make sure I was satisfied. Everyone that I encounterd was very nice to me. I had a good car buying experience. Thank you
Ecateyes
Oct 5, 2015
Customer service was good and everything was done in an timely matter being that I didn't have an appt. i would recommend this place to anyone
Gabriela1224
Oct 5, 2015
Yo vine a refinanciars mi carro y sali con uno del ano muy agradable la persona que me atendio muy buen precio y feliz les doy las gracias Carson nissan
KatieFig
Oct 5, 2015
My husband and I went into the dealership just to see what we where up against. We looked at a used truck first and that did not work out because of the amount of down the lender wanted, so we end up with a brand new Nissan Sentra. Our salesmen JJ was wonderful as was everyone we spoke with that evening. It was getting late and they offered to buy us dinner. No pressure at all to buy they worked with us and we a tickled with our new car.
Happy
Oct 2, 2015
In the search for my son's first car my I visited Carson Nissan. We had been to several other dealers in the 3 weeks prior. I wish i would have saved myself some time and made my first stop here at Carson Nissan. The moment i stepped on to the lot I met Martel. He was unlike any of the other sales people I had met over the past weeks. He was friendly, informative and I did not feel pressured at all. The vibe here just felt right. I felt comfortable and not rushed!After a couple days I returned expecting to purchase the 2013 Altima coupe my son had wanted, we actually left with a brand new 2015 Nissan Altima for about the same price. Check out their internet specials, they REALLY EXIST!JJ had helped us out after we made our final decision. He was very attentive, and helped us have a great experience. He went way further than I could have expected. He took pictures and video from his own phone since my phone died. He captured a first 1st car moment for my son that I would have other wised missed. JJ , Martel and the staff i met were wonderful to deal with. Thank you Carson Nissan!!
Richard0780
Oct 2, 2015
Carson Nissan is an exellent deale,and big,they have to many cars and any color you wantThe guy who sell the car to me was an excellent guy,friendly ,fun and very good seller.. his name is Jan Josef.. if some people going to Carson Nissan I'm recommend him ... thanks for everything....
Helen morales 1941
Oct 1, 2015
Very friendly people and service was excellent evelyn was very helpful and very good listener. I will be back next yr to bring a friend.
Sparky
Sep 30, 2015
Chris is the best! He's very helpful and knowlegeable. Friendly and hassle free dealership service since 2006 when i first brought in my nissan sentra for service.
thisissocool
Sep 27, 2015
I received a excellent car for an excellent price with exceptional help from Carson Nissan Manger Preston Hn and Sales Representative Pepe. I am looking forward to driving my new car and getting to where I need to go for success with ease and comfort. I have the car I need to live life how I need to live it. Thank you!
pinkcocopuff
Sep 27, 2015
I came in to Carson Nissan and was instantly greeted politely by Justin Murillo. Despite the amount of people in the dealership I felt prioritized. I specifically loved the rates they offered, the awesome Altima I got to drive home in. I would definitely recommend this place.
Julio3
Sep 27, 2015
Great sales representative, who attended me at Nissan of Carson. She was very nice person, and help me to got what I really liked. I'm really happy with my new car. Thanks Alexandra, and Carson of Nissan!
Miamimarmaid
Sep 27, 2015
I was certain I wanted a new song because I believe it's the superior Asian car on the market I wasn't sure which Nissan agency I would visit until I met Eugene Cho who is respectful and kind and he was patient with me and let me move at my own pace.He introduced me to. Evelyn and Irwinwho are equally quality people.After my experience I really can't imagine going anywhere else.
Will
Sep 25, 2015
The Product Specialist we dealt with, Kevin Edwards, and the Assistant Sales Manager, Irvin Vasquez, were terrific. We came in with a TrueCar quote and they honored it right from the minute we walked in the door. They were honest, straight forward, and extremely nice to us. It took less than an hour and a half from the time we walked in the door to the time we drove off in our new Versa. Kevin Edwards set up my daughter's phone on Blue Tooth before we left which was great. Could not have been a better experience. I highly recommend this dealership, and particularly Kevin and Irvin. Thank you guys. You made our day!
blackroguedriver11
Sep 24, 2015
We experienced a very professional staff when we went to Carson Nissan. Our time there included three individuals that stood out to us. First, we had a great relationship with Linda Webber through a phone conversation which then moved us into the dealership. Her professionalism is beyond measure. She is a great representative to Carson Nissan. Cannot begin to say enough about her knowledge of the products, her time she spent with us and how thorough she is with every step. Then she directed us to Jessie Avila. He walked the dealership with us finding the cars we wanted to look at. Very kind and knowledgable as he broought out the one black car from the very back for us. Discussed and answered our questions thoroughly as well. Very personal also, getting to know you and your needs. Mehdi Farrahi handled our financial papers and as always quite professional and explaining each step. Thank you to all three!
Frank V.
Sep 24, 2015
Came into the dealer with my folks to browse their inventory of used pickup trucks. We were met by JJ who asked us what type of car were looking for. We let him know that we interested in a used pickup. He introduced us to Justin who helped us decide on a Black Nissan Frontier. They couldn't have been mote helpful.
southbayjose
Sep 23, 2015
Came into carson nissan and was greeted by justin murillo.Friendly and very professional. I came in a little nervous since i am a first time buyer but it was not a problem.justin made the car buying experience fun and easy. Was looking to buy a nissan titan and thats exactly what i got. Was not pressured into getting a car i didnt want. Overall experience was great!!!Will definately look into buying another car from this dealership in the future!!!
brenda
Sep 21, 2015
Very nice customer service. They were able to take my car and do the service on it. Not a long wait
Lorrielovee
Sep 20, 2015
Everyone was very friendly and very knowledgeable in what they're selling, I wouldn't purchase if they didn't. Great place to get a first car or just going in for maintenance. I definitely recommend!
alejandre20
Sep 20, 2015
We came in just to look at cars and we found a nice one not my dad was not so sure about it. He got a really good deal and he came back for it.
Ava Shirley
Sep 20, 2015
Jeff is my Service Advisor and he is the best! He always provides me with the current service/maintenance needs for my car to get the most efficiency from my vehicle. I make sure he is the one to take care of me when I come to get my Juke serviced.
Sandra__
Sep 19, 2015
First time buying a car, and was very satisfied with my experience at Carson Nissan. My sales man Gilberto was very patient, and not pushy; was able to answer all my questions. Also Martel Creer was very friendly and knowledgeable, he went above and beyond to make sure I was satisfied with my purchase; explained all the details of the cars features and followed up. Thanks to everyone at Carson Nissan for making it a smooth and pleasant experience. Will definitely consider coming back for future buys
Jay1030
Sep 19, 2015
Dealer helped us fast and didn't try to switch me dealer to dealer. Helped me understand the proccess of getting a car and it went very smooth.
pati327
Sep 18, 2015
Irvin is a rock star, without a doubt! Always makes us feel comfortable and confident. He welcomes questions and is not bothered by having to explain.
ccontois13
Sep 16, 2015
Really liked this dealership vs. others just based on personalities of the staff. That was the selling point for me. Kevin was so personable and kind and made the car buying process feel much less "salesy" than others. Irvin was also very kind right from the start. The overall environment upon entry was also very professional and seemed like a happy place to be.
Jhenriquez47
Sep 15, 2015
The employees worked hard to compromise a sale that would satisfy us. Alexandra was really patient and understanding with what we were looking for and referred us to other employees when necessary! She was sympathetic to how difficult the process was and that was comforting.
Ondecksoftball
Sep 15, 2015
I guess I can say the overall experience with Martel was very pleasant so he help me choose what I wanted cuz I had a couple of choices that I wanted and he tried to show me all the different features that the cars had that would help me out for what I needed the car for overall it was just a great experience I'll send a couple of friends to him too
areli
Sep 15, 2015
I went in BC I had a recall for my car. Jeff was helpful, he even handed me my son's shoes, which I left in my car. He answered all my questions I had and made suggestions which I really appreciated and found helpful. They checked my whole car, not just the recall service. They really checked everything, from the tires to the ac fluid and they even fixed this light that kept blinking. I even got a car wash.
sheilaroger
Sep 15, 2015
martel creer was excellent and very very helpful and so was linda they been very helpful i love my new car. i think they went over the top in customer service they were great.
wandastine
Sep 15, 2015
Service is convenient and overall was great, however it turned out to be a very busy Sunday & there was a 1 to 2 hr wait for service. No problem, as I came prepared with something to occupy my time.
medina07
Sep 14, 2015
OMG!!! rigth now I am so ecxited i get my first car Since i get here i feel so comfortable the person who attend me was sooooooo nice when me and my brother were thinking that we will not get a new car Evelyn was telling us "guys we can do it.I going to try to do my best to do this real" she helps us a lot. so now I can say that the best person works here in CARSON and her name is Evelyn Osorio THANK YOU!!!!!!
patchie03
Sep 13, 2015
i had the best experience of buying my first car jun prodigalidad help us to make a good deal.best customer service HIGHLY RECOMMENDED! A+++
RossJ
Sep 13, 2015
We narrowed our choice to a Rogue or a Toyota RAV4. Not only was the Rogue a better car, Justin Murillo swung the sale Nissan's way with his superior and in-depth product knowledge. Besides that, he was a great guy. Ramon was very helpful. Irvin was professional and respectful during the sales process, and I really appreciated his approach.
erika mtz
Sep 13, 2015
Ramon suarez(sales consultant)is the best since we walk in he was friendly and help us out he did his best so we can get finance..I Really appreciate workers he make you feel welcome and appreciated i also want to thank Nathan for help me out over the phone..if you guys want a vehicle come to carso nissan..you wont regret it and once again THANK YOU CARSON NISSAN FOR YOUR BEST HELP...
lakisha161
Sep 11, 2015
I am pregnant with twins and as soon as i Walked through the doors he was so friendly and polite. What a great salesman. Thank You so much
ricky310
Sep 11, 2015
He gave us an experience that no other dealer can give. Very friendly, very honest, and very cooperative. He focused on the customer as well as making a sale. I highly recommend him to other people and he deserves the best from the dealer. Thanks to him and thanks to Nissan.
Felix310
Sep 11, 2015
The 5star rating is very well deserved I have been in many dealerships and never ran into not great but excellent customer service I would recommend anyone to stop by and meet Jan Josef Anglo
Arlynajmmkc2007
Sep 10, 2015
We love our new car and jay jay is so accomodating and is knowledgable of what he is doing. Thanks Nissan of Carson. Will definitely recommend you guys
Lynne Santorcas
Sep 10, 2015
Thanks. Nice car and nice experience JJ the sales perSon is nice and knowledgable
AlondaK
Sep 9, 2015
My husband and I went to this dealership hoping for a better deal than the previous one we visited. Even though the deal wasn't exactly what we wanted it was better but what made us purchase was their awesomeCustomer service!!! Evelyn was fantastic and Irvin made us feel Very relaxed and comfortable!! I will absolutely recommend Carson Nissan to my friends and family!! If we ever need another car, we will be back!!
afdf2015
Sep 9, 2015
It was a great experience. We started on-line and they gave us a great internet discount. They were all courteous, attentive and helpful. They listened to all our questions and were patient with us! Did not pressure us into buying. Jun was with us the entire time who followed up with us a few days later.
Mary2015
Sep 9, 2015
Very happy and pleased with my new car. Awesome deals. Special thanks to Jay Jay for making my experience a memorable one. Great customer service from his behalf. Excellent personality, does his best to meet customers expectations. Carson Nissan you're the best! Keep up the good work! Couldn't have asked for more.
Blackwood
Sep 9, 2015
We have bought multiple cars from this dealership because of the online services and the on the ground great customer service and support. Thank you so much Martel, Jorge and Mehdi..
Spongebob1
Sep 8, 2015
He did an amazing job. !!!!!!Best service ever Anyone wants to buy a car come here at Carson He took his time and answer all my questions. And he did the most so I could be happy. Thank you. (;
Callie
Sep 8, 2015
I came to Carson Nissan knowing exactly what I wanted. I knew they didn't have it, and was not optimistic that they would be able to help me. After working with Lai-ce & Evelyn, they were able to locate me the vehicle I wanted & bring it in that day. I was impressed with their commitment to me, & for making this come together.
gone Rogue
Sep 8, 2015
I first contacted Carson Nissan through email & Jackie got back to me immediately. We hammered out the details for a lease on a 2015 Rogue & the next day I went in. Evelyn helped walk me through the paperwork & answered any questions I had. My car was ready & waiting & I just couldn't believe how easy everything was!
luistheguy
Sep 7, 2015
The carson nissian was a good experience. There was a lot of great cars to choose from. The people here serve us very well. There were really nice and helpful on what we need for a car.
Gissellemariee
Sep 7, 2015
Today was a great first experience, got my first car here and service was great. I highly recommend Justin, outstanding product specialist. Not only was the experience great, but I love my car. Thank you Carson Nissan!
erinricard
Sep 7, 2015
Overall the experience was pleasant! We came out with a great deal and the whole process didn't take that long! The staff was pleasant and they made every attempt to make us happy! Thanks you 2!
Cherishj23
Sep 6, 2015
John A. was our salesman but was more of a friend than a salesmen. He helped us more than any person we dealt with trying to find the right vehicle with the right price for us! Thanks so much! Def recommend Carson Nissan and ask for John!
LuisG1994
Sep 6, 2015
Had very good service and very friendly and helpful. Over all great experience. Salesman Justin Murillo was very helpful and friendly his a great salesman.
trish123
Sep 6, 2015
I've always had a good experience. I really appreciate how clean the shop is too. Chris is always helpful. I wish it wasn't so expensive.
Great service
Sep 6, 2015
came in with my son to buy his first new car ... My son was a little scared not knowing which car he wanted .. As soon as we started looking at cars this young handsome smart guy came to us Justin Murillo is his name perfect same age as my son started showing the cars that my son would like to drive ... My son liked a Nissan Altima..The manager doesn't fool around tells you straight out what can he do ..Very happy We came here .. I will return in a few months for my daughter...
Stormy
Sep 4, 2015
Great Service and Over the Top Attention in finding the car I wanted, thanks so very much to Lai-Ce Shum and her Management Team.
RJugan
Sep 4, 2015
We bought a Nissan Leaf from Carson Nissan. Everyone was very helpful. They explained every step of the purchase which is more involved with an Electric Vehicle. They helped with the rebate process and getting set up on the charging networks. Preston Han is a real professional. His EV car specialist Eugene Cho have been very helpful too with the details of the electric car paperwork
ortega310
Sep 4, 2015
We liked how the dealer worked with my father on his first purchase silviano was very honest about how things would be handled and we really appreciated his sales ethic as well as his professionality in the whole process from start to finish thanx silviano you'll be the one to go to for my siblings first purchases
weenee87
Sep 4, 2015
My overall experience at Carson Nissan was certainly the BEST experience I've had at any car dealership. I dealt with Gilberto Hernandez, he was amazing. They were first class all the way and very informative. They truly work hard to try to get you the best deal possible. No haggle pricing, and extremely patient. GO TO CARSON NISSAN AND ASK FOR GILBERTO!!!!!!!!
Petraestrada
Sep 4, 2015
Son anamables excelente tratamiento . te atienden con seriedad . te esplican muy bien las cosas . me quedaron ganas de bolber a regresar por otro carro . pero. Que sea. Por el maxima . pero aber si me dan un buena oferta por ser cliente ..
Pena
Sep 4, 2015
This dealership deserves every bit of this 5 star review. Everyone was extremely helpful and help me get into a new special edition Altima at an incredible rate!! I would definitely recommend this dealership to anyone who wants a great car for a great price with great service!!!!
Liz_mv
Sep 3, 2015
Came for regular change oil, brake lights & fluid. First 2 costs just fine but fluid was pricy! Was given discount but would be better if it was reduced more. David Barrientos made sure I get informed with car condition. Did take a lot of time for the service though!
Frontier for me
Sep 3, 2015
Went to Carson Nissan and was greeted by salesman Marco he was a great help getting me into a frontier truck the staff was very nice and the location is great right off the Wilmington Exit off the 405 I already recommended Carson Nissan to my friends and family
Goodtime Sally
Sep 3, 2015
I was greeted quickly and my car was serviced right away. Very happy with the way service is given.Also discovered a body problem of which I was not aware.
Jasper & Family
Sep 3, 2015
We went to Carson Nissan and came back to JJ, after a previous visit. He helped us, as well Irvin, to figure out a setup that would allow us to drive off with our new Sentra SV. We can't express enough how much they helped and provided some of the best service we have ever encountered. We will definitely be bringing as much business to them in the future. For now, we are going to enjoy our amazing new car thanks to the associates at Carson Nissan!
Socc11er
Sep 2, 2015
Thank you Carson Nissan for everything and I greatly appreciate how fast service is. Great job to everyone and thank you all for your hard work if I lived closer this would be my Nissan of choice. Thanks once again. Sincerely Oscar S.
Bryan Cox
Sep 2, 2015
Justin was great very helpful as was everyone would recommend Carson Nissan 2 all my friends this maxima is the best car I've had in a while thanks again Justin ......
Mr, Vargas
Sep 2, 2015
Every one at this facility was very professional, and i got a good deal, since i was shopping in other nissan dealers. Thank you
Nanis092728
Sep 1, 2015
I have never experience better customer service until I steped in Carson Nissan. I received excellent service..I was satisfied with every one. I would definitely recommend Carson Nissan. I want to give a special thanks to Ramon Suarez for helping me out with everything.
simba247
Sep 1, 2015
Went to look at new nissans and ended up buying a preowned certified Nissan Altima thanks to Marcos he was very friendly and knowledgable I will definitely recommend carson Nissan
Monea73
Aug 31, 2015
I always have a great experience when I bring my car to be serviced at carson Nissan. Jeff was the person that assisted me and was absolutely great. He kept me informed on everything that was going on with my vehicle. Which ideally appreciated. Thanks Jeff.
stacy_garrafa
Aug 31, 2015
This is the third vehicle our family buy from Nissan dealership in Carson. we are always satisfied with Danilo assisting us with our buy. he is very helpful and friendly.
torrance14
Aug 31, 2015
HELPFUL STAFF AND FRIENDLY SILVIANO HERNANDEZ WAS VERY HELPFUL TO ME GREAT EXPERIENCE HE ASSISTED ME ABSOLUTELY GREAT EXPERIENCE FIRST TIME BUYER VERY SATISFIED WITH MY NEW CAR
Ely03
Aug 31, 2015
Evelyn is very professional , she is nice and has excellent customer service she help us and it was a smooth process. I highly recommend her.
Pratiksha
Aug 30, 2015
I hate car dealerships and the sleaziness attached to it. The thought of salesmen hounding me was making me think twice about going car-shopping. My husband said he will make an appointment up front so we don't get bugged. He talked to Nathan Kogen who manages Internet Sales. Nathan set up an appointment for us and said he won't be there but that he would make sure we were in good hands. Once there, Eugene Cho and Justin Murillo showed us many cars and when none were appealing, they asked what we wanted. Unfortunately the car I wanted in the color I wanted was not available. Eugene said give me a couple minutes. He came back and told us he found the car, he will have someone pick it up right away if that's what we want. The finance process was amazingly quick with no BS, no sales pitches thrown at us. Justin, who had been showing us cars earlier, personally went and picked up the car for us! It was 30 miles away!He bought the car back, had it washed, detailed and ready for me. The entire time we were waiting, all of the staff kept checking in on us, giving us updates and ensuring we had something to eat or drink. It was wonderful to have personalized service from caring individuals, without a sales pitch in mind.There was no charge to go 30 miles away and get our car. On top of that, everyone was waiting with me when my car was ready! I definitely recommend this place for their professionalism, friendly service and a no-hassles approach. Not once did I feel hounded or pursued by a sales guy just looking to make a commission. I love my car and can say the same for the dealership. Excellent top notch service!!!
Longbeach87
Aug 29, 2015
their commercial on the radio clearly states that if you have bad credit, no money down or owe on your trade that they will still get you into a car. I heard it on my way to work and I decided to come in. But That's all a lie. I have low credit with no money down yet they're still requesting MONEY DOWN. They should definitely take that commercial off the air. Waste of my time and waste of gas driving down there. The salesman was very nice and I know it's not his fault. but I just wish they didn't advertise something they couldn't live up to.
scasas19
Aug 29, 2015
As a new car buyer, I was nervous in purchasing a new car. I never felt rushed and the guys were respectful of allowing me to take my time to decide on a car. They helped me finance at a price I was comfortable. They did everything to find me the perfect car. Great experience.
crazy bell
Aug 29, 2015
I went in to service another vehicle and began to browse other vehicles. I decided to trade mine in and the staff at Carson Nissan went above and beyond to get me what I needed at a great price. Fernando Sandoval was great at making things happen in a timely matter. I was out of there in 4 hours!!!! EVERYONE was kind, courteous, professional, and made sure I had what I needed...... And don't forget guys... GOTTA RING THAT BELL!!!!!! I would recommend Carson Nissan to anyone and everyone I know. A huge thanks to everyone there who helped me buy the truck I never expected to buy!!!!
Merse31
Aug 29, 2015
For the first time in my car buying experience I actually felt confident. The people here were extremely friendly and honest. Justin Murillo and Lai-ce were excellent representatives on behalf of Nissan. Lai-cd took care of all my online paperwork with Justin helping me onsite. The customer service was friendly and non aggressive. They were able to work with me and get the best possible rate for my budget. Overall I was beyond satisfied with the service here. Thank you Carson Nissan!!
JamesBond1331
Aug 28, 2015
Great experience at Carson Nissan, We worked with Danilo Echeverria and Mr. Navarro to new cars, a Nissan Murano Platinum & Nissan Maxima Platinum Danilo worked with me to find the right Nissan for me . Danilo on very thorough test drives of both cars. Once we finalized the sale, Mr. Neiton walked me through all of the tech features and helped me synch me IPhone to the Bluetooth. The Finance Department Mr.Farrahi were great too and walked me through everything.Carlos Gaspar helped when I need add tint glass & add door edge guard and he did a great job of letting me know how long it would next day make new appointment for add Auto Mate protection Program.-All people in Nissan Carson is very friendly.-SincerelyHughes Meyerseaworldatca.rr.com
leen26us
Aug 27, 2015
Very helpful,I've got a great deal on the car.Fast service and very friendly particularly Mr.Jun.He has a good customer service.
artley38
Aug 27, 2015
I came in for an oil change, there where several cars in front of me. I had to go back to work, Chris offer me a free oil change. Which I greatly appreciated, I return later in the day to receive my oil change. I was told there was an issue with my car and the cost would be $1150. Chris informed that my extended warranty would cover the cost.I really appreciated the service I receive from Chris AyalaThanks Pam
kareng
Aug 24, 2015
I have visited four Nissan dealers sonce I purchased my Altima in Dec.2014 and no service advisor took my concerns seriously. Chris Ayala was attentative, honest, and professional
0810claro
Aug 24, 2015
Martel Creer went above and beyond, he really help us in choosing the car. very patient to our request, no pressure at all in choosing the car.
mrosales
Aug 24, 2015
I got a great deal on the car. Very fast service. Very friendly service from employees and in particular Jun. Did not press me to buy the car.
Kba46440
Aug 24, 2015
We were able to get a Nissan Pathfinder 2015 with the great friendly service from "JJ". Requests were taken into account in a great manner (very professional and polite) The staff was very friendly as well. Overall a nice experience and very grateful to "JJ" for helping us get a new car.
Josephdavidjones
Aug 23, 2015
So I had done about a week's worth of solid online research leading up to this and narrowed it down to 2 cars neither of which were at Carson Nissan after seeing one at the dealership next door I decided to stop by Carson Nissan to kill time between viewing the other car I had in mind right off the bat JJ greeted us and was super went right to work to help find what I was looking for and then there it was our car as soon as we seen it we decided it was the one we left briefly to see the other car we had in mind but returned quickly because we knew our car was sitting at Carson Nissan we returned and JJ made the whole process quick and easy a little bit of haggling later and we walked out with our new car.
Egarciax
Aug 23, 2015
Takes you through it all as easy as possible. He is very understandable and kind. Even gave us great deals!! Very friendly and very clear
jaaackiees
Aug 21, 2015
My experience at Carson Nissan was by far one of the best! I bought my first car and the customer service was outstanding! Very attentive, and welcoming. Thank you Jessie for your assistance!
Jguerrero89
Aug 21, 2015
I had the best experience. Mr. Hernandez helped me and got me straight to what I was looking for. I said yes to a car within an hour.
Jessica
Aug 21, 2015
Mr. Silviano Hernandez helped me pick a new used car. He made this experience a smooth ride. Within an hour I already had picked the car I purchased. I highly recommend Carson Nissan and of course the best Product specialist Mr. Silviano Hernandez
Stephy
Aug 19, 2015
Guided me from the beginning and showed me many options. Very attentive and friendly!!! Awesome customer service! Jessie is the best! I love my new 2015 Altima
Satisfied Customer
Aug 18, 2015
From beginning to end an excellent experience. Would go back anytime. Max made buying a commercial vehicle easy and we didn't have to spend any extra time executing the deal.
jaysauceda10
Aug 18, 2015
Honestly walked in knowing I wasn't going to purchase a vehicle but Jan Josef "JJ" Anglo really cared and helped me out. Ended my day by driving off with a 2015 Nissan Altima SV!Thank you Carson Nissan
Segura12
Aug 18, 2015
I have liked how nissan has treated me and has taken care of my problems And the knowledge they know about my nissan and how they know to repair it properly
Meesh1226
Aug 17, 2015
Walked right in to meet Linda webber and JJ greater Us with a smile then kinda came out with a big welcome. Felt very comfortable. I would recommend Carson Nissan to my friends and family
bought another 1 mor32
Aug 17, 2015
My last 6 cars have been Nissans, I had a bad experience with the last Nissan dealer who happens to be located in long beach, and really had me vowing to never own a Nissan again. However I heard from several of my friends that Carson Nissan was worth checking out. Needless to say I am glad I did.From salesman Jun Prodigalidad and the entire team involved in the purchasing process made the experience quick, easy and painless.
Yolanda Romero
Aug 17, 2015
The only think is that I believe that the repairs costs are little bit too high, and as a client I think we should receive some kind of discounts.Another think is that will be nice if we receive a reminder of what the car needs to come prepare with the money and not be surprise when we're already there.
dadorky
Aug 15, 2015
We got the car my wife wanted at the monthly payment we wanted, john ancheta was very professional and listened to our concerns on what we needed and what we can afford, he made it happen and we are very pleased
Allie Z
Aug 13, 2015
I wanted a Toyota Camry XLE and found it here, test drove it,now it's mine! Everyone here is so friendly & awesome. Special thanks to my sales representative Evelyn Osorio for helping me through this process!!
maria310
Aug 12, 2015
I would definitely recommend carson nissan to all my friends! Janette was really helpful, she helped us the get the best deal and get the car I really wanted! I couldn't be happier!
nreyes3
Aug 12, 2015
Was not able to get the car I wanted but I'm happy with my purchase. Overall, good customer service and will be coming back for maintenance
Siomara
Aug 12, 2015
Gracias Pepe por toda su ayuda, nos ayudo mucho fuimos por un carro y salinos con dos la atencion fue exelente y los recomiendo ampliamente!!
Joealegre
Aug 11, 2015
John was knowledgeable and honest, not pushy and gave great customer service. I would recommend Carson Nissan to anyone looking for a new or used vehicle.
Lauren.Mastalski
Aug 11, 2015
Daniel was the service advisor who helped us, he was very eager to help and got us exactly what we needed! I loved the speedy service and the amazing customer service! They always open the door for us and they are very welcoming! Preston is always there to help us with whatever we ned! Would definitely recommend Carson Nissan to everyone!
Wkngclasshero
Aug 11, 2015
Went to get my car serviced. Danny and the rest of the service team are fantastic. He was knowledgeable, courteous, and very helpful. I'll definitely be back.
Lauren
Aug 11, 2015
Daniel was the service advisor who helped us, he was very eager to help and got us exactly what we needed! I loved the speedy service and the amazing customer service! They always open the door for us and they are very welcoming! Preston is always there to help us with whatever we ned! Would definitely recommend Carson Nissan to everyone!
nissan
Aug 10, 2015
Dealership has a large inventory with different options.We received very good price by email, and drove 40 miles to get a car which we want
Frankie420
Aug 10, 2015
Went in to the dealership not thinking I was gonna buy a car and I did. Really happy with the service that was provided yesterday. The price on my car pretty much got price matched which was great and it was a easy and fast process. Thanks Janette!
Chelo66
Aug 9, 2015
Jeff was very helpful and courteous during the process, the service was good and fast for a oil change without an appointment.Thanks Carson Nissan
Stevenjr
Aug 9, 2015
I just recently helped my sister buy a new Nissan Versa. JJ and Lai-Ce made our car buying experience very painless and enjoyable. JJ was very knowledgeable of the car and showed us all of the features. He was very friendly and professional as well. Would definitely come here again, we had a great first time car buying experience. Thank you JJ and Lai-Ce!
Stevenjr
Aug 9, 2015
I just recently helped my sister buy a new Nissan Versa. JJ and Lai-Ce made our car buying experience very painless and enjoyable. JJ was very knowledgeable of the car and showed us all of the features. He was very friendly and professional as well. Would definitely come here again, we had a great first time car buying experience. Thank you JJ and Lai-Ce!
Versa lover
Aug 8, 2015
Im so please with nissan. They gave me rental car to use cause my car had to stay overnight. The service manager Daniel was amazing he was on point and went out of his way to assist and to lowet my anxeity great place
Evergara123
Aug 8, 2015
He gave me a really great deal and I couldn't say no, he is very convincing and it was worth it. The car is very nice
Lauraam323
Aug 7, 2015
I Never Thought I Was Gonna Make It Out The Dealer With A Brand New Car!! I received great customer service. Everyone Was So Friendly And Welcoming.
Fabulous at 60
Aug 6, 2015
Carson Nissan is the best dealership I've ever gone to. Everyone is friendly and makes you feel comfortable. Martel Creer is an excellent salesman! He personally made sure I was getting the right car for me, explained everything about my new Altima, helped with the paperwork and called me the next day to see how I was doing with my new car. Martel is a very caring person and he is the only person I would buy a car from. This is the 2nd Altima I bought from him. He is truly an asset to Carson Nissan! I also would like to say that Roland Ocampo in financing was great with working with me on getting the right finance for my car. My thanks to all.
New Sentra Owner
Aug 5, 2015
I love these guys! Eugene, Oscar and Roland are super awesome. They were very professional and friendly. I commend them on getting me affordable financing because my credit was not the best. I didn't get the confetti and balloons that i hoped for but i would definitely go back to them for future purchases. CARSON NISSAN IS AWESOMESAUCE!
chef longbens
Aug 5, 2015
we was seen to by JJ and also had help from Evelyn and a couple of guys in the finance. we are from overseas so all quite new to us buying a car in the US . we tried a few other dealers and did not really get the help we were looking or feel confident with what we was being told but here we did. everything was explained to us and the staff we dealt with were all super positive and happy to help explain things to us and how things worked. as we were unable to get finance due to just arriving we brought an almost brand new car cash and in doing so got a really great deal. far better than was on offer else were. look forward to upgrading with them in a years time or so
Lidia
Aug 4, 2015
The young man that tended to my car was very helpful and polite. He gave me a coupon for my oil change. I'll definitely be returning here to maintain my car.
nsain
Aug 4, 2015
Problem: Car was over heating.I called on Sunday, to ask if Service was open. The answer was Yes. What a relief. We were north of Downtown LA. Drove to Carson with A/C off & windows open. Left car. Nissan Shuttle drove us home. (Don't like that Plexiglas divider between the front & back seats.) Carlos called later & told us how much he knew then, about the problem. It was around 4pm. So that was good. And then Monday, Carlos called he gave me all the details & costs. Good experience.
ryzane17
Aug 3, 2015
It was a pleasure dealing with JJ and Irvin. They were very helpful and professional. Friendly and welcoming environment. I am very pleased with the car.
Mr. Joseph Mendoza
Aug 3, 2015
Excellent service as usual. Routine maintenance today. Drove up without an appointment and was out, on a Saturday, within 90 minutes of arrival. Great explanation of projected service options and status update of my vehicle. Great job Team Carson Nissan Service Department!
Gloriella
Aug 3, 2015
Overall good experienced. JoseLuis (Pepe) was great.
janei
Aug 2, 2015
The customer service provided by Jeff Morgan was fabulous! He was an attentive listener to my issues with my car and clearly was able to convey the problem, once diagnosed, to me. He explained to me what needed to be done to fix the problem as well, and told me that it would be done within a day. The service department found an additional small problem with an oil leak and fixed that as well. Both issues were resolved in the time Jeff had specified. Having driven from Las Vegas to Redondo Beach and recognizing I would have to return to LV, I was extremely happy that Carson Nissan was able to assist me so quickly and efficiently. I would certainly recommend this dealership! Superior Service by Carson Nissan and very friendly staff!
MgmtProf
Aug 1, 2015
Carson Nissan had the model, color, and options I was looking for in a new Juke. I had obtained a TrueCar price through the credit union, but at another dealer who did not have the vehicle I wanted in stock. When I contacted the Internet Sales department at Carson Nissan, they agreed to honor the TrueCar price. When I arrived to buy the car, everything was as agreed, and the sales experience was smooth.It's nice to find a dealer who does what it says it will do.
Rwillman
Aug 1, 2015
We took our Nissan Sentra in for an airbag recall and an oil change. It was completed in 2 1/2 hours 30 min sooner than promised.
Peblez1
Aug 1, 2015
My salesman Martel was a very nice and friendly fellow. He made me feel like family. Did not pressure me into purchasing a vehicle. Helped me get the best price. I would definitely do business with him again and would reccomend anyone to him. Thank you Martel.
Adam Cornejo
Aug 1, 2015
JJ and Evelyn were extremely helpful, they got me the car of my dreams for a price I could afford. Highly recommend visiting, and I'll definitely return!
Linda Gome
Aug 1, 2015
My salesman Martel was a very nice and friendly fellow. He made me feel like family. Did not pressure me into purchasing a vehicle. Helped me get the best price. I would definitely do business with him again and would reccomend anyone to him. Thank you Martel.
JHR
Jul 30, 2015
I have always enjoyed the Service Dept. at Carson Toyota as they have always been the "best". I purchased this vehicle at another dealership, and told them at the time of purchase I would probably have my service performed at Carson Service due to the past relationship I had with them. You have the greatest people working in Service and we thank you.
Agutie77
Jul 30, 2015
Had to service my car. Nothing wrong with it, just was about time. No appointment, pretty fast and almost no wait. 1st service, so can't really expect much but was really fast.
Mrod6982
Jul 29, 2015
It was very fun experience and non hassle experience. They went out of their way to make a very comfortable buying experience. Everyone took their time in explaining the details of the vehicle
wearchapstick
Jul 29, 2015
We came in on Sunday and were greeted by many of the sales staff at the door. They handed us waters, and got the ball rolling for our needs. We were able to test drive two cars, and explore the pricing and options for both. We ended up purchasing a Nissan Sentra, and are extremely happy with the car. We also purchased extended warranty, LoJack and GAP coverage. Thank you for working with us and being so friendly. It really went a long way, and hopefully we'll be back to visit for a new car in a few months!
hola2
Jul 29, 2015
Friendly people willing to help you answering your question and giving you all info that you need to made the right desicion. They show me all my option to get the car we want.
avalvarez07
Jul 29, 2015
The time the work took was under an hour. I went in the afternoon and expected to be there for at least 2 hours. I was pleasantly surprised it didn't take that long and the staff was very helpful and friendly.
Tina0423
Jul 28, 2015
Every time I have gone in everyone has been so nice and helpful. Dave or David in service was so nice and hospitable. Thank you
JMITCH0724
Jul 28, 2015
Jan Josef "JJ" and Irvin were Awesome! We came in picked a car, test drove it, and the rest is History. Thank you for making the purchase of my new 2015 Nissan Altima a breeze. No gimmicks, games, or tricks, like some of the other Nissan dealerships in the areas... Again Thank You!
Jen
Jul 28, 2015
I when in for oil change and spoke with Roy he help me out my car was upgraded to free maintenance for 24 months due to my transmission blew out and my car is only 2 years old and i was able to get my maintenance and oil changes without the paper work i was waiting for from nissan consumer affairs it was taking them almost 2 months for me to receive.
jhgfdsa54
Jul 27, 2015
John Ancheta me dio buen trato me bendio un buen carro es un excelente bendedor me ayudo es bueno buen caracter exelente persona. Gracias John!
mmacias3990
Jul 27, 2015
Everyone was very nice and friendly. John was very knowledgeable of the car and its features. He was very honest when he answered my questions.
Oaboard
Jul 27, 2015
I was extremely pleased with my visit to and my purchase from Nissian. All of the salesmen I encountered were very professional, polite, and courteous. They worked as a team and therefor were United in the effort to meet my needs and be sure I was happy. The negotiation stage in car sales could become challenging at times but not in this situation. The knowledge of the salesmen was impressive and their skills to negotiate were impressive. Overall, it was a wonderful experience.
Tere407
Jul 27, 2015
Excellent service, Jessie was very nice and very helpful and was extremely generous. I couldn't be more happy with my experience at Carson Nissan.
softball91
Jul 27, 2015
Just when I didn't think I would be able to purchase a vehilce Martel and ? Made it possible. They really took account of my budget and credit.
HMZ
Jul 27, 2015
I have been leasing Nissan cars for 8 years. Linda Webber (currently working at Carson Nissan) has been extremely good to us, which is why we always go to her. Her customer service is genuine and she does everything in her power to give the customer exactly what they want.I also was helped by a young man that goes by JJ. He went above and beyond to make sure I was taken care of and informed me on what i needed to know. He was very knowledgeable on the product and that is what I want to see when it comes to these types of expenses.I highly recommend if you are in search for a good car and excellent customer service to go to this dealership. There is a reason they are the number one rated Nissan dealership.Harrison Z.
sandra
Jul 27, 2015
love the service everyone was super nice and efficient. Daniel Godinez you did a wonderfuljob. I will be using Carson Nissan in the near future. THANX
key123
Jul 27, 2015
Thanks to Jun Prodigalidad he made getting my first car for my first year of college possible. Nothing but laughs in this superlatively new experience!
reeree
Jul 26, 2015
I bought a 2013 Nissan Xterra without the usual hassles. The car was a certified preowned vehicle and salesman Marco Herrera went above and beyond to insure my satisfaction with the purchase. Marco Herrera, Justin Murillo and Irvin Vasquez did an excellent job of making this experience a very pleasant one. I would definitely recommend Carson Nissan to my family and friends!!
German
Jul 26, 2015
This dealer is very efficient, excellent service and nice people. Good comunication. Fast to resolve a problem.I'm very satisfied with Carson Nissan.Thank very much Christina.
yanira77
Jul 26, 2015
Vine a carson de nissa a ver y la verdad k m gusto como me atendieron el trato de. Justin y Kevin fue exelente. Yo recomendaria a nissan de carson..
TEH
Jul 25, 2015
Martel Creer was extremely helpful with getting everything I needed done. I walked out very satisfied with my new vehicle and very happy to have done business with this company.
Nogames123
Jul 25, 2015
I like my business and other official communications to be friendly, direct, and easy to understand. Lai-Ce and Ruben of Carson Nissan were great. :-)
Michycor21
Jul 25, 2015
He was very helpful and made it easy for us to understand the process of everything . I would highly recommend him . Great customer service and they really work a deal out with you.
Oscar2008ca
Jul 25, 2015
Good Service, Justin was Able to Help me, he got me in to a good dial, I left the Dealer with my new Sentra 2015. I will recoment Carson Nissan for Your Purchase of you new car
Linda Porter
Jul 25, 2015
Always very friendly, fast service. Great people work at this place.
Newcar
Jul 24, 2015
The sales people were knowledgable and respectful. John answered all of my questions and addressed all of my concerns. I recommend asking for him when you come to Carson Nissan.
Altima8103
Jul 24, 2015
It was good service I will recommend this dealer and keep Taking my car.They don't take too long and good attitude. I love it!!
JLiver50
Jul 24, 2015
My sales man Jan Josef and Irvine and Jeremy were really helpful and welcoming. Made what appereared impossible happen for me even with my bad credit.Im extremely thankful.120% satisfied.
ReeRee
Jul 24, 2015
I bought a 2013 Nissan Xterra without the usual hassles. The car was a certified preowned vehicle and salesman Marco Herrera went above and beyond to insure my satisfaction with the purchase. Marco Herrera, Justin Murillo and Irvin Vasquez did an excellent job of making this experience a very pleasant one. I would definitely recommend Carson Nissan to my family and friends!!
rogue#2
Jul 23, 2015
The team at Carson Nissan was very attentive to my need to get me into a 2015 Rogue they worked with my every needs. This is my fourth purchase from them.
Marthaesmeralda
Jul 23, 2015
I came into this dealership looking for a certified preowned vehicle with a great mileage. A friend referred a gentleman named Justin who recently helped her find a car. I didn't call ahead to make an appointment and unfortunately came on his day off. Although he wasn't here, a very polite salesman named Silviano helped me figure out exactly what I was looking for. I went home with a beautiful Nissan Sentra and I love all the features my new car has. I came back a couple of days later to pick something up from the dealership and was welcomed by Justin & Jan Joseph with two big smiles. They were so welcoming and helped me with everything I was looking for. I would definitely recommend them by name to my family and friends !
Rogue#2
Jul 23, 2015
The team at Carson Nissan was very attentive to my need to get me into a 2015 Rogue they worked with my every needs. This is my fourth purchase from them.
MauiLeafOwner
Jul 22, 2015
I recently moved to St Paul, MN from Maui, Hi. I shipped my beloved Nissan Leaf, but due to unknown problem, it would not start and was stuck en route at the ground shipping terminal in Torrance, CA for almost three weeks. I felt helpless in Minnesota, with my car stuck in CA. I did not know what to do, and called Carson Nissan, the nearest dealership, for help. Lai-Ce, in the Internet Sales Dept, thought that Nissan Roadside Assistance could help, and referred me to them. She was a lifesaver with that idea. Nissan Roadside Assistance saved the day by towing my car from the ground shipper's terminal to Chris and Jeff in Carson Nissan's service department. They figured out the problem (a dead 12V battery, who would have thought), did the repair, and helped by holding the car over the weekend until I could arrange for it to be towed back to the ground shipper's terminal. My car has now, thanks to Carson Nissan, continued its eastbound journey to St. Paul. I love my car, and I love the great folks at Carson NIssan that stepped up to help reunite me with my Nissan Leaf. Thank you, thank you.
griselh
Jul 22, 2015
Great service as usual...Christina is the very best! Service was fast and well done. Everyone is extremely friendly and helpful. Also Maricela Alatorre gives the customer service.
rae30
Jul 21, 2015
great customer service all around. I didnt feel rushed overall i reccomend to everyone. i live in santa fe speings ca and i will drive down her for all my services thats how comfortable i feel
Bellesoleilxoxo
Jul 20, 2015
I came to this place about 1 week ago and a very nice young lady named Evelyn helped me and my mom out. They acomodated us at a great price. I need more information on regards to insurance so I didn't close the deal. But now I'm here at the dealer and a man named john helped us out and he was very helpful. He showed me all the features and he answered all my questions. He was very friendly. I am very satisfied with the customer service here at this dealership. I would recommend this dealer to anyone who is looking to find a good price and someone who will answer all your questions!
Cashmoney
Jul 20, 2015
I had a great and wonderful experience they worked with me on my down payment and my trade in overall great customer service. Ruben Garcia was awesome
Louie888
Jul 20, 2015
The people in this dealership are friendly, I was just in for a change oil and I went home with the Brand new 2015 Nissan Rouge. They made me an offer I couldn't resist. I have negative equity and they let me take home vehicle with no down and just few dollars over my existing monthly payment.
Tania
Jul 20, 2015
I always bring my car to Carson Nissan for service, they are very friendly. And they always wash my car without me asking them to which they do a very good job better then the regular car wash.
Jose 197319
Jul 19, 2015
Christina Martinez assisted me and Was very helpful. Good customer Service. I would recommend her as everybody's service advisor . She is just the best
victor gonzalez
Jul 19, 2015
Came in to carson nissan to lower my payment then I was greeted by Justin the salesmen here at Carson Nissan and ended up taking a brand new 2015 Nissan Pathfinder Carson Nissan service was great and so are the sales guys.....
NF2015
Jul 19, 2015
Jefferey Morgan was on point in every way. The "A" mazing team at Carson Nissan continue to shine in every way. Keep up the great customer service, because this is what keeps me coming back. Customers are treated the right way in every way. Thank you Carson Nissan.
amaya89
Jul 17, 2015
estoy muy contenta con mi nueva pathfinder grasias a la alluda de la senorita alexandra que nos ayudo a cambiar nuestro carro voy a recommendarle a muchas personas grasias!!!
Maria&Janet
Jul 17, 2015
My aunt and I came in to buy my first car here almost 3 years ago and JJ helped us find the right one at a good price. Three years later we're back and came for JJ'S help, and he did it again. He helped us get a better car and at a monthly price that we can afford. JJ makes buying a car easy and fun. We always refer friends and family to come with JJ if they need a new car. We not only gained a new car and monthly payment coming to nissan, but we gained a new friend, JJ. He makes sure we are happy customers and goes above and beyond his job duties and checks in with us here and there. THANK YOU JJ!THANK YOU NISSAN! #HAPPYCUSTOMER
Letty & Carlos
Jul 17, 2015
Everyone was very helpful, they did everything possible to help us go home with our new Pathfinder, Thank you everyone at Nissan of Carson especially Gilberto, such a great attitude
Maria&Janet
Jul 17, 2015
My aunt and I came in to buy my first car here almost 3 years ago and JJ helped us find the right one at a good price. Three years later we're back and came for JJ'S help, and he did it again. He helped us get a better car and at a monthly price that we can afford. JJ makes buying a car easy and fun. We always refer friends and family to come with JJ if they need a new car. We not only gained a new car and monthly payment coming to nissan, but we gained a new friend, JJ. He makes sure we are happy customers and goes above and beyond his job duties and checks in with us here and there. THANK YOU JJ! THANK YOU NISSAN! #HAPPYCUSTOMER
Queen of Kings
Jul 16, 2015
Martel and the Nissan team did an excellent job with selling my first brand new car! They worked with me to get my monthly payments in an affordable range. It felt great to drive home in a BRAND NEW CAR!!!Thanks to all!!
delt2k8
Jul 15, 2015
went in to look for the right car that would fit me and girlfriend and this sale consultant help us find the right car he was really nice and helpful wish every other car dealership had someone like him.
Paulielbc
Jul 14, 2015
Danilo was awesome he made buying a new car painless and easy. Very honest and straight forward. Finance was so smooth done within minutes Thanks Again
rm2015
Jul 14, 2015
Linda and John were both awesome! Very informative and genuinely interested in helping me find what was best for me. I'd recommend this dealership to anyone looking for a quick and easy no hassle experience!
Chilly
Jul 14, 2015
Happened to be in the area and mildly looking for a new (used) car. We saw an ad on autotrader for a 2005 Honda Pilot, so we stopped by to look at it. Evelyn greeted us outside and walked us to the car to look at the interior and take her for a spin. She was very sweet and knowledgable. We were then transferred to the hands of JJ to start talking about price. We made an offer and were told they could counter with an offer that was $200 less than our offer!!! When does that ever happen? Contact was easy and we had no trouble purchasing the car and filling out the paperwork the following day. Everyone was very nice and great at what they do! We would 100 percent do business with them again and will happily tell friends and family to look to them for any used or new cars!
lisalisagym
Jul 14, 2015
the coffee is great, the people are friendly and fun-loving, the wait area is always inviting. (sometimes I take a nap in there!) They were sweet enough to wash AND vacuum my car!
Jzozlzeznzez2014
Jul 13, 2015
I had visited many dealerships in the last few weeks and found my experience with Carson Nissan to be the one I was most comfortable with. Jan Josef Anglo answered all my questions and was very informative. This is the first time for me in leasing a car and I was unsure and anxious about the whole process. Jan Josef explained things so clearly. Most importantly he was very patient and gave me the time to think over and process my decision. I felt no pressure as I had at other dealerships. He listened to me and worked to keep me within the payment range my budget would allow unlike other dealers who tried to persuade me to spend more. After my purchase the next day I called with further questions and he was promptly available to answer them. I am extremely satisfied with the service I recieved from Jan Josef and Carson Nissan. I appreciate the professional service, the honesty and patience that was given to me as I made what was for me a huge and scary decision in commiting to leasing my car.
Jesusaraujo23
Jul 12, 2015
First time buyer and I got approved thanks to the hard working employees here I'm so excited to drive around thank you jan Anglo!
egoodloe
Jul 11, 2015
I traded a 2009 Murano for a 2015 Murano. I experience was painless. Customer service was wonderful . My salesman's name was Gilberto. He was wonderful. I highly recommend this dealership if you are looking to purchase a car - new or used
Raul. C
Jul 11, 2015
We came in wanting a certain deal, and john gave ys that deal. Was happy with the overall experience with the staff and especially john.
RaulMurano
Jul 10, 2015
I came in to look at the new Murano and I received great service right away. Gilberto knows what he's doing and really enjoys helping people. He made us feel welcomed and right at home. He knew everything we asked him and he went above and beyond to make sure the process was smooth and quick.
pati327
Jul 10, 2015
Irvin expertise in sales allowed to feel comfortable about my trade in. He explained all the details about the process and was not pushy like Randy the sales manager who left me with a negative image. Irvin gave me a great experience and renewed my confidence in Carson Nissian. I will definitely be back!!!
rollerz76
Jul 10, 2015
Even though I have to spend money, I always enjoy my Carson Nissan service. Carlos and Larry are always very helpful and their customer service is great. Keep up the great work
Darla
Jul 10, 2015
Great customer service in Service dept. Jeff was amazing with taking care of my concerns and needs! I will definitely recommend Thank u Carson Nissan
Cristina.e.
Jul 10, 2015
Sales department:Just bought a pathfinder and Ramon, the salesman, was very helpful throughout the process. I have no complaints whatsoever. The experience was excellent.
Deals
Jul 9, 2015
Great service dept. I was quoted a standard price which I thought was pretty high, but it was needed so I ok'ed the repair. When Jeff Morgan called me to inform me it was done in two hrs I was shocked, not only that but the price was also reduced. Thank you guys especially Jeff, he was friendly and very professional.
Jimbox89
Jul 9, 2015
Great service, the product spacialist Jessie Avila was very friendly and helpful! I just came for a service for my Sentra and i end up getting a new Nissan Roug!
guzmangard
Jul 9, 2015
This dealer have the best service compare with others, the employees are very friendly and courteous, will keep coming here without hesitation and you can come anytime without appointment.
pearl23
Jul 8, 2015
I had been dreading the day I needed to get a new car. I always thought that it would be the most stressful thing.I went to another dealer and had a difficult time trusting their staff, they were aggressive and did not provide the same level of customer service at Carson Nissan.I was price shopping and Lai-ce was quick to give a quote I requested. She gave one of the better quotes I received from multiple dealers. Working with Lai-ce over email and phone was great, she was informative and honest. She returned my emails and calls promptly.I had a great experience test driving the car with Pepe, he allowed me to take my time and really get a feel for the two Rogues I test drove. When I came back to finalize, I got to test drive it again and Lai-ce was very patient to make sure I really felt comfortable with the car. I felt really comfortable working with Lai-ce because she is very transparent and her energy is very real. Everyone made the process easy for me including Shawn and JJ.So far, I'm really happy with the car and am grateful to Carson Nissan for your outstanding commitment to your customers.Thank you very much!
martin123
Jul 7, 2015
yo si regresaria y recomendaria a mis amigos dan un buen trato.Todos los vendedores son amables a tienden bien y sobre todo ayudan a uno a califiacar estoy muy contento con el servicio gracias.
Jenny Bermudez
Jul 7, 2015
Great Customer Service!!! Love Carson Nissan, they are absolutely the best!!!!
Erick501
Jul 6, 2015
We have had a great experience while purchasing vehicles at Carson Nissan. So far we have purchased 2 vehicles, and Jessie has helped us both times. Jessie is a great salesman. He is very kind and very patient. He explains everything thoroughly and is happy to answer any questions or concerns we may have. What we enjoy most about Jessie is that he shows that he cares about the customers by calling in to make sure everything is okay. He keeps us updated on any deals or special offers that we as customers truly appreciate. We highly recommend both this dealership and Jessie.
gfite
Jul 4, 2015
Will be back for another car in 2 months i had a good experience the whole team is great and i would recommend them to anyone who needs a car or truck
HarborJenn
Jul 2, 2015
We walked in knowing what we wanted and how much we were willing to finance. Jessie made it super fast and easy to ride out in the car we wanted with a payment that fit the budget. We would definitely recommend Jessie and Carson Nissan, and wouldn't hesitate to come here for our next Nissan.
Tiffypiffy50
Jul 2, 2015
I came in to this nissan dealership to get an idea of what they have to offer in the small SUV department. I had the pleasure of working with Nathan who was very informative, friendly, and casual about the situation. He allowed us to take our time looking, help guide us through the differences in trim, and was willing to do some leg work for the questions he did not have answers to. Even after I left the dealership, he has been very responsive to the emails I have sent him. If I do decide to move forward and buy the nissan, I will definantly go back to Nathan with total and complete confidence that he is doing all he can to help me and get me in the right vehicle.
JONY
Jul 2, 2015
Hi JAVIER GUTIERREZGracias Por Atenderme Muy Amable Mente Las Oxiones Que Me Diste Fue Dificil De Decir Que No Estoy Muy Felis Con Mi NISSAN Gracias Por Tu Exelente Trato
shelly2823
Jul 2, 2015
The sales ppl were nice very helpful went all out to help me out Jun and Jaime great guys really and truly appericate the help love my new altima
Tiffo
Jul 2, 2015
I came in to this nissan dealership to get an idea of what they have to offer in the small SUV department. I had the pleasure of working with Nathan who was very informative, friendly, and casual about the situation. He allowed us to take our time looking, help guide us through the differences in trim, and was willing to do some leg work for the questions he did not have answers to. Even after I left the dealership, he has been very responsive to the emails I have sent him. If I do decide to move forward and buy the nissan, I will definantly go back to Nathan with total and complete confidence that he is doing all he can to help me and get me in the right vehicle.
Blan1280
Jul 1, 2015
Friendly and helpfull, John was very helpfull and courtious.... Very attentive and answered all my qiestions... Very nice and friendly.. Thank you very much for making things easier
dlux08
Jun 30, 2015
Everyone at Carson is great! Thoughtful, helpful and attentive to detail and helping you get a deal! Great experience. Pepe Cespedes was lovely to work with!
narellano82
Jun 29, 2015
Welp..... This was a good experience for my dad. He purchased a new pathfinder and he's ecstatic about it. Don't get me wrong it's a beautiful suv and he for a great deal!
chente1957
Jun 29, 2015
Had a great experience with this dealership!! Will recommend to anyone!! Everyone is very friendly and very helpful with everything! This dealership rocks! Yey cor the new car!!!
Kiwi2015
Jun 29, 2015
As we arrived, our mentality was to look around and not purchase. JJ had a friendly approach and never was pushing into selling, which was great because it did not scare us off. He compared prices, forms of payments, and he gave us the option to test the car. Throughout the experience , he was very attentive and took his time and exceeded our expectations. Not exaggerating , but the best experience ever! Great customer service from JJ!! I'll recommend him to my relatives and friends . Surely without a doubt, they will get the same experience as we did!
AM
Jun 29, 2015
Danilo listened to our concerns and was very patient with us. He was friendly and answered all of our questions clearly and in detail. Carson Nissan made us feel like our business was welcomed and well worth their time, unlike other dealers we visited.
Chiquiro
Jun 28, 2015
Excellent Service with Mayra Ramirez on line. When arrived at dealership Mayra continued her great service and introduce us to Justin Murrillo who finished the process. Both treated us with very goodExcellent Service.
Gnaranjo
Jun 28, 2015
Exelente servicio De todo el personal, al no tener el auto que yo buscaba hicieron todo lo necesario para conseguirlo muy buena Experiencia de principio hasta el final de la compra muchas gracias.
maguirre
Jun 28, 2015
Larry is always friendly and helpful. My vehicle is always ready in an ideal time.Vehicle always feels brand new when I drive it out.
Long Beach 123
Jun 27, 2015
I had a great experience overall with Nathan and the rest of the dealership. I would recommend this dealership without reservation to anyone I know.
Eugenio Chavez
Jun 27, 2015
This review is for Larry Russell he was excellent in service and have my car ready at the time promised. 10 stars review for him.
tonitee01`
Jun 26, 2015
oscar rodriguez and randall poston were very good and they worked in our favor for a 2015 rogue and took my 2013 pathfinder in as a trade
Tranece21
Jun 26, 2015
Jeff always takes good care of me. He is always professional and gives me service with a smile each and ever time. Jeff does a great job of making sure I understand the services that are being done to my car and he never does anything with my authorization. I have peace of mind knowing that I can trust my car with Jeff and Carson Nissan!
Gashum3
Jun 26, 2015
No matter what I come in for service wise, I always get treated with respect and friendly service! The staff always welcomes me and explains all the work that will be provided. They have never tried to push extra services on me like others usually do. Also, the maint techs get my car done quickly and leave no traces of work on my car! That is an important factor to me.... Thank you Carson Nissan Service team!
tonitee01
Jun 26, 2015
oscar rodriguez and randall poston were very good and they worked in our favor for a 2015 rogue new body style
Tina
Jun 26, 2015
Everything wen't well. Daniel was great! Took good care of me.
Ivonnem21
Jun 25, 2015
We came in knowing what we wanted and what our budget was. Justin did a great job of working with us! Recommend his work thank you!
Sierra13
Jun 25, 2015
We purchased a 2015 Frontier and we got the color and price we wanted. Great service by John he really was very helpful and nice to us.
Larry from San Pedro
Jun 23, 2015
Gilberto approached us when we arrived at the lot and answered our every concern. We were a bit worried that there would be pressure to buy, but no such thing. We left with our new car in less than two hours.
grace123*
Jun 21, 2015
The workers are super nice and stick to their word. Our helper, evelyn, worked with us step by step and even helped us after hours. Definetley great service.
jess1429
Jun 21, 2015
My parents reccomended this dealer to me, and I was extremely happy with the service along with the deal I got on my new car.
Inez Pineda
Jun 18, 2015
Two words "Professionalism and Efficiency", it was great to work with this dealership. The process was quick and seamless. I highly recommend them over and over again.
Nettas51
Jun 18, 2015
On June 17th at 8:45 a.m. I entered Carson Nissan. I was greeted by Nathan Kogen. Right away he was very helpful with helping me to select the car of my choice. He assisted me throughout the entire day, making sure I made the right decision with purchasing my first Brand New Car. He explained everything in detail. Made me feel that I deserved to purchase a new car. . Over all Nathan was very attentive while assisting me with all the features of the car. He is a wonderful sales person. Thank you, Nathan, I am very satisfied with my Brand New Car.
ggeorge1425
Jun 17, 2015
Jun was a great salesman showed me the vehicle, from how the vehicle's entertainment system worked to how it does on the road. Great service no hassle
HHSilva123
Jun 17, 2015
I managed to receive great deals and the payment I wanted. Wonderful customer service and stupendous options. Left the dealership very happy and Danilo went above and beyond to get us access to a wonderful deal.
HHSilva123
Jun 17, 2015
I managed to receive great deals and the payment I wanted. Wonderful customer service and stupendous options. Left the dealership very happy and Danilo went above and beyond to get us access to a wonderful deal.
Adija
Jun 16, 2015
I really appreciate JJ's work he jumped through a lot of hoops for me and really showed me that he wanted to help me. He never made me feel uncomfortable.Thanks to him I'll be driving off in a new car! Thank you JJ always and forever I will remember this!
cloudy
Jun 16, 2015
They made the stress of buying a car less stress full Irvin worked to help get a good fair price and Justin went above and beyond he even drove with me to my home so I could make sure car would fit in my garage also Mehdi in finance was very helpful I really appreciate the service I received
BigDaddy83
Jun 15, 2015
Real good service really felt comfortable real nice staff with positive attitute and friendly and will recommend to friends and family thank you TEAM NISSAN..
Roberto Clemente
Jun 15, 2015
A friend recommended the dealership even though it is far from my home. The treatment and service Javier Gutierrez and Mehdi Farrahi gave me was well worth it all with no hassle and the great support of Victor, the manager.
Ninnie40
Jun 15, 2015
OH MY GOODNESS, JAIME NAVARRO AND JUN JUANITO WERE EXCELLENT, MOST OF ALL LIZ BRAVO WAS TRULY AMAZING. THEY ALL DESERVE A RAISE IN PAY.
esmyaguilar42
Jun 14, 2015
Very nice and understanding guy! Not only do I recommend this dealer, but I recommend John as well. John was such a great help! He knew what we wanted and was able to offer my dad and I a good deal.
Manuel0071
Jun 14, 2015
Well I just come to see the cars but the give me a good deal and I decide buy the car on the same day thanks Nissan of Carson for help me out
groover 2015,
Jun 14, 2015
We (my wife and I) had a wonderful experience with our Sales Representatives ,Justin and Irvin. We were just going to test drive vehicles. We wound up purchasing. Great job guys !!
Jose
Jun 14, 2015
Very nice experience dealing with Justin Murillo and Lai-Ce ShumJustin was respectful , extremely gentlemanly, courteous Lai-Ce was very professional and proactiveIn my case was very useful the bilingual ability of both
oneandonly5
Jun 14, 2015
When we walked In the people were very nice. They greated us the correct way. They offered us water. The employee didn't have an attitude when trying to sell the car.
tarzanofthe theinsane
Jun 14, 2015
Please refer to first message, I, Robert Stolfi, wrote a favorable review for Christopher Ayal and failed by error to identify Christopher properly. I do so now. 7/14/15 at4:00 PM Sunday. My first message was before noon.Thank you for recognizing my previous message that was very favorable., I am a an educated person ,not a magician. I can only tell you what I think.
orietta15
Jun 14, 2015
Excellent support, Service, attention, patient and time necessary for my best decision > I am very pleased > We recommended him to everyone . Thanks you very much!
Mineshoulder
Jun 13, 2015
We have our Murano serviced in Carson Nissan and each time we do, we are always pleased with the service.We are greeted warmly and discussed with us what our Murano needs and our options. Our experience each time is very satisfactory.
duckie12
Jun 13, 2015
had a great experience,the whole crew is friendly.Martel was very nice and knowledgeable.Linda was also very friendly and professional.I have bought all 6 cars from carson nissan because of its environment and I just referred a friend and we are here again and she is also buying a pathfinder.so thank you everyone who's helped us linda,peter,martel,justin,Eriwin and many more to come thank you!!!!
Isela72
Jun 12, 2015
Had a very great experience, John was super friendly and answered any questions I had. I received everything I came in looking for in a truck except for the color & back up camera, but the color was whitin the 3 choices I had in mind.Also have to mention Frank in finance, he made the process painless, only wished they could have gone a bit lower with the monthly payment, but I believe they did their best to meet my budget. Overall I never felt pressured and no over the top up selling. Will totally recommend Carson Nissian to anyone interested in buying a new car.
Isela72
Jun 12, 2015
Had a very great experience, John was super friendly and answered any questions I had. I received everything I came in looking for in a truck except for the color & back up camera, but the color was whitin the 3 choices I had in mind. Also have to mention Frank in finance, he made the process painless, only wished they could have gone a bit lower with the monthly payment, but I believe they did their best to meet my budget. Overall I never felt pressured and no over the top up selling. Will totally recommend Carson Nissian to anyone interested in buying a new car.
biddie143
Jun 11, 2015
6/10/2015 stopped to have a routine oil change at Carson Nissan and was pleasantly greeted by Daniel Godinez, Service Advisor. He took care of all my service needs, researched recalls, answered my questions about air bag issues, and delivered my car freshly washed. Received great customer service from the service associate. Carson Nissan Service Department is the best around.
Angel_rocks
Jun 11, 2015
Thanks to Raul in the parts dep. Made me feel welcome and was wonderful In helping me with what I needed and would defenetly will continue my business with carson nissan
Vicki
Jun 10, 2015
My experience was excellent - the staff were friendly. Prices were amazing! Fernando Luquin helped wheel us in with excellent prices and customer service, Ruben Garcia sealed the deal and explained the car well, and Liz Bravo helped explain all important financial details.
Kellynavarro78
Jun 10, 2015
My reason for visiting Nissan Carson I needed service in my car the person who help me out he gave me the best customer service he answered all my questions on my concerns! Thanks Carlos Gaspar!????????
AndyMarte
Jun 10, 2015
As I pull up to the dealership an employee approaches me with what I need to have fixed and if I have any concerns, they try their best to have a solution to the problem.
alicia1
Jun 9, 2015
He was great!!! I waited for a few then he came out and told me they would need to keep my car over night put me in a rental and off i went. They even put the car seats for the kids in the car. A+ for Jeff
claudiom
Jun 9, 2015
I would like to thank Juanito Prodigalidad, for his patience and service when we visited Carson Nissan. He cared about selling us the car we wanted and not the car that needed to be sold. We inspected several cars, and never heard a negative remark from Juanito. It was truly a pleasure working with him. When in Carson, ask for Juanito.I would also like to thank Irvin Vasquez, he looked at our credit report and recommended us to take the zero percent financing. We were able to reach our payment goal thanks to him. He was also pleasant when we had a question before signing the contract. Both Juanito and Irvin made our visit to Carson Nissan a great experience. So great, that we bought a car. Claudio Monge
Terri39
Jun 9, 2015
Jeffery Morgan was the person I spoke with during my service this time around , I have worked with Jeffery before but for a simple fix. Jeffery is very nice and helpful. Bring a woman it's so important that you feel you can trust the person your working with to service your car. Jeffery was available to me when I had questions and he updated me on the status of my car. Jeffery made my experience painless which is hard to do when something is wrong with your car. I'm all about good friendly service and Jeffery definitely gave me excellent service. Thank you Jeffery
Ms. Crane
Jun 8, 2015
Jeffrey Morgan is excellent in customer service. He is patient, a great listener and a gentleman. I will definitely go back to Carson Nissan and have Mr. Morgan assist me.
happycustomer
Jun 7, 2015
Jessie Avila was so great to work with. Friendly, no pressure sale. After purchase, he walked us through the car features and Bluetooth set up and made sure we didn't have any questions.
biddie143
Jun 7, 2015
I had done my research in purchasing a new car on Edmund.com. Went to the dealership on Sunday June 7, 2015 to have an oil change on a Nissan Versa I already owned. The dealership was a bit busy so I decided to walk the lot just to see what was available. Jan Josef "JJ" Anglo (Product Specialist) approached me and I showed him my Versa print-outs from Edmunds and I was told there would be no problem matching the price. Irvin Vasquez (Asst. Sales Manager) and JJ walked me through their inventory, and unfortunately the color I wanted wasn't on the lot. Mr. Anglo drove out to Anaheim to get the desired car I wanted. To say the service I received from the 2 gentlemen was OUTSTANDING would be an understatement. They went over and beyond great customer service.!!!! Every step of the way was explained to me, and yes I left with a new 2015 Versa SV for the price I wanted. The service department has always provided exceptional service and I look forward to many more years as a Nissan owner. I want to thank the finance agent that helped me as well, unfortunately I forgot his name, but he was just the best.THANK YOU again for a pleasurable experience.Renee-Desert Hot Springs
William Ayala
Jun 6, 2015
One of the best experiences i had buying a new car. Martel Creer was the best salesperson ever... You can see he loves what he does. I didnt have my check book to put my down payment and Martel was so helpful , he gave a check for 1,000 dollars on my behalf so I can take my new car home. Of course i went back the next day and returned the favor. But who does that. This man has a great heart. I would definitely go see him again if i buy another car in the future. Thanks Marel Creer
Nistec1
Jun 5, 2015
I was treated very well by Lai-Ce Shum. She and Linda Webber gave me a tremendous deal on a new Leaf. It was the easiest car deal I have ever done. I was contacted when the vehicle was ready to be delivered and when I arrived at the dealer to do that, I was in and out in less than 1 hour which included a thorough walk through of all the vehicle functions and features! Awesomeness!!! Thanks again Lai-Ce and Linda for such a great deal! On a related note, our 2006 Murano just turned 100,000 miles so you may be seeing me real soon for a deal on a new Murano! I have complete faith that I will receive the same great service that I did when I leased the Leaf. Well done!! Keep up the fine work!!
Komson P.
Jun 5, 2015
My 2013 Altima had an engine light illuminated.I am an foreigner.This was my first time in this country to experience this problem.I decided to bring it into this Carson Nissan service to check it up.Jeffery Morgan greeted me and asked what he could do for me?I told him what I wanted.He helped me a lot on checking up my car warranty history.He sent over my car to the mechanic.1.5 hr later he came back to me and said 'my car is ready to go' and 'you don't have to pay any dime,it's all covered by warranty'.I checked my car,yes it is in good condition with no more engine warning light illuminating plus they washed my car.I definitely will come back to this place for my next car service schedule.Thank you Jeffrey Morgan .
Tony C.
Jun 5, 2015
I was treated very well by Lai-Ce Shum. She and Linda Webber gave me a tremendous deal on a new Leaf. It was the easiest car deal I have ever done. I was contacted when the vehicle was ready to be delivered and when I arrived at the dealer to do that, I was in and out in less than 1 hour which included a thorough walk through of all the vehicle functions and features! Awesomeness!!! Thanks again Lai-Ce and Linda for such a great deal! On a related note, our 2006 Murano just turned 100,000 miles so you may be seeing me real soon for a deal on a new Murano! I have complete faith that I will receive the same great service that I did when I leased the Leaf. Well done!! Keep up the fine work!!
Komson P.
Jun 5, 2015
My 2013 Altima had an engine light illuminated.I am an foreigner.This was my first time in this country to experience this problem.I decided to bring it into this Carson Nissan service to check it up.Jeffery Morgan greeted me and asked what he could do for me?I told him what I wanted.He helped me a lot on checking up my car warranty history.He sent over my car to the mechanic.1.5 hr later he came back to me and said 'my car is ready to go' and 'you don't have to pay any dime,it's all covered by warranty'.I checked my car,yes it is in good condition with no more engine warning light illuminating plus they washed my car.I definitely will come back to this place for my next car service schedule. Thank you Jeffrey Morgan .
ceci
Jun 4, 2015
So happy with the service that was provided. I'm a first time buyer and he was very helpful with providing me with different options. Ramon along with his supervisor worked with my budget and gave me a deal I couldn't refuse.
Rebecca128
Jun 4, 2015
Upon arriving we(me,fiance,baby) were Greeted by Danilo. It was my first time ever at a dealership so I was a bit imtimidated. I knew my credit had only been established for two years so I really didnt know what the results were gonna be. Danilo welcomed us and and gave us an overview of what he can do to Help us. So he started off by showing us brand new cars my heart was set on the sentra so he showed us new and pre owned I was a bit comfortable with a pre owned so he took me for a test drive. While I was on the test drive I expressed to him that I was a bit nervous because I really wanted and needed a car and I was afraid of not qualifying but he reassured me that there was nothing to fear and that he would make it his mission to help me leave with the car I wanted. So when we arrived back at the dealership he proceeded with the paper work but while we waited for an answer he was very friendly to us and personalized the experience, he and my fiance were bonding lol even my 4month old daughter seemed to be charmed by Danilo. So finally he came back with an answer he told me that I had no (established) credit but that in good faith Nissan was gonna be able to finance me. I was soo thrilled to hear the good news it was too good to be true but yes! It was real! I was able to trade im my 92 honda accord which helped towards the down payment. Danilo was true to his word! Thanks to him I am now an owner of a 2015 Nissan Sentra SV! I am so very happy and grateful!! Being a new parent I now feel safe and secure with my baby in my brand new car!
Cecilia Ibanez
Jun 4, 2015
So happy with the service that was provided. I'm a first time buyer and he was very helpful with providing me with different options. Ramon along with his supervisor worked with my budget and gave me a deal I couldn't refuse.
Rebecca128
Jun 4, 2015
Upon arriving we(me,fiance,baby) were Greeted by Danilo. It was my first time ever at a dealership so I was a bit imtimidated. I knew my credit had only been established for two years so I really didnt know what the results were gonna be. Danilo welcomed us and and gave us an overview of what he can do to Help us. So he started off by showing us brand new cars my heart was set on the sentra so he showed us new and pre owned I was a bit comfortable with a pre owned so he took me for a test drive. While I was on the test drive I expressed to him that I was a bit nervous because I really wanted and needed a car and I was afraid of not qualifying but he reassured me that there was nothing to fear and that he would make it his mission to help me leave with the car I wanted. So when we arrived back at the dealership he proceeded with the paper work but while we waited for an answer he was very friendly to us and personalized the experience, he and my fiance were bonding lol even my 4month old daughter seemed to be charmed by Danilo. So finally he came back with an answer he told me that I had no (established) credit but that in good faith Nissan was gonna be able to finance me. I was soo thrilled to hear the good news it was too good to be true but yes! It was real! I was able to trade im my 92 honda accord which helped towards the down payment. Danilo was true to his word! Thanks to him I am now an owner of a 2015 Nissan Sentra SV! I am so very happy and grateful!! Being a new parent I now feel safe and secure with my baby in my brand new car!
Marcus King
Jun 4, 2015
I was recently helped and serviced by Christopher Ayala of Carson Nissan and I must say that the service was impeccable.
chefjunior
Jun 3, 2015
The Carson Nissan team was quick to understand the type of car I wanted. With the help of Kevin and his manager, we were able to shake hands on a great price for my 2015 Nissan Versa. Comfortable environment for a first time buyer like myself. Thanks Carson Nissan
onigino19
Jun 3, 2015
Good visit! Alexandra approached us in a friendly manner and take care of all our needs and provided us with more than enough info to purchase our cars. The employees were uplifting and it was really great to ring the bell on my first car purchase.
carl123
Jun 2, 2015
The service was very good i was very happy larry let me know when the car would be ready. Larry would let me know how long the waite would be. Everytiime i come in larry takes care of me.
Aisalva
May 31, 2015
Christina Martinez was very helpful in taking care of our damaged tire and wheel needs. No run around from Nissan . She explained what was required in order to assure the best outcome of our unexpected repair . Very helpful as always and friendly too.
Roguegirl2015
May 31, 2015
Most pleasant car buying experience, Preston and Justin were so helpful and made what is sometimes an anxious purchase so easy. I highly recommend Carson Nissan to all.Nadine Frias
Ramoh14
May 31, 2015
It was a good expirience and they were very helpful. Danilo was able to find a car that fit me. I found that very helful.
Butters09
May 30, 2015
I'm giving this dealer and staff 5 stars for their excellent customer service. Carson Nissan goes above and beyond a customers needs and expectations and you easily find yourself feeling at home! They are the true meaning of excellent customer service. We are completely satisfied with our purchase with the help of Justin, Evelyn and James. I would definitely recommend this dealer as your number one option for a Nissan!
Aurelia3long
May 30, 2015
Jeff has been very caring and very helpful. He's also a great worker and always makes sure the concerns are fixed. I would recommend him to anyone.
happygirl
May 30, 2015
Overall, I am pleased with the experience of purchasing my new Nissan Rogue. Car buying can be a chore, but I didn't feel pressured or rushed. Haggling was minimal, and I got my vehicle at the price I wanted to pay. My sales consultant was friendly and funny, and the experience was positive--so much so that my sister now wants a Nissan, too.
Threedogs
May 29, 2015
The customer service I received was great. Christina Martinez was very professional , and great customer service.All the employees seem to have very good customer service.
Cool cube
May 29, 2015
I want to thank Fernando Sandovalfor getting me into my new pre-ownedNissan Cube. Fernando is very professional and good at what hedoes, Carson Nissan needs more people like Fernando Sandoval. Thanks so much.
Nissanaltima13
May 27, 2015
I called in yesterday morning regarding some issue on my car, Christina answered it and she managed to fix a schedule for me to bring in my car without appointment. She didn't hesitate to help me and update me regarding my car. Kudos also to the technicians here. They're doing great job!
Jose Cisneros
May 27, 2015
I never thought qualify for a brand new car, with a low rate I'm glad with (Pepe Cespedes) the guy who help me to get my car, and thanks to every one who been involved.
bjmann69
May 27, 2015
it was easy going to get know a little about me the type of car I was looking for it was no push just trying to put you in any car we walk take about things I like I do to see what car I fit because the car will fit anyone I got fitted to my car witch was great for me I got the right car for my needs
castro10
May 26, 2015
Outstanding service, and my vehicle was maintenance in a very timely manor. Christina was very nice and friendly and kept in touch on any issues that arise.
Ryan720
May 26, 2015
Jessie Avila and Ruben Garcia were both a great help. Both great salesman. Very nice and i will be recommending people to see them both.
BaybeeGurlNae
May 26, 2015
When I arrived, I was greeted by a friendly face with a smile. I was asked what I was looking for and received the best help I could get from the staff members. The staff were very informational and gave me some of the best choices in vehicles they had for me to choose from based on what I was looking for in my next vehicle. In the end, I was able to purchase the vehicle I wanted that not only fit my needs but also my budget. I am extremely happy with my new vehicle and the service I received.
bagets29
May 25, 2015
Had a scheduled service was greeted by Larry Russell, took care of me and did what's needed like explained what's needed to be done on my vehicle with no hassle. Keep up the good work.
margie123
May 25, 2015
Very friendly sales and customer service. I would recomend to my friends and family. Ruben Garcia made our buying experience easy. We came to the dealership, we know what we wanted and got the deal that we wanted. No time wasted. Great experience.
TJ123
May 24, 2015
Evelyn Osario had a great personality and was very attentive. She made my experience wonderful.
lfua77
May 23, 2015
Christina Martinez is the reason why we get our Nissan serviced at Carson Nissan. She has professional customer service. She listens to my requests.Christina is the perfect example of what a service consultant should be.
corralloanms13
May 23, 2015
we had a great experience at Carson Nissan when we bought a 2014 Cerified Nissan Sentra, from the time we contacted the Internet Dept that was very useful giving us information about the inventory before we went to the Dealer, when we got there Mr. Martel Creer showed us the car we wanted and took his time showing the car completely, we test drove the car twice he wanted to make sure we liked it, we never felt pressure to buy the car, they explained a few options to choose from financing vs paying cash to buy the car, we feel we got a really good deal from them, it is my 3rd car we buy from them and I will come back to them for my next one since we are a Nissan family, and I couldn't find a better Dealer to buy it from
AdvMed225
May 22, 2015
Our company needed a new car so we went to Carson Nissan and they made the process very easy and effective. We appreciate your business and we are very pleased with the car!
arissawoods
May 22, 2015
I loved the way Justin Murillo helped me in my time of need, him and his manager Irvin was the best I appreciate them so much
Advanced Medical Research, LLC
May 22, 2015
Our company needed a new car so we went to Carson Nissan and they made the process very easy and effective. We appreciate your business and we are very pleased with the car!
bdegroat
May 21, 2015
John and Lai-Ce Shum we're very friendly and knowledgeable when I returned my lease. I felt we'll taken care of and would recommend them to anyone.
lety
May 21, 2015
From the moment that we were greeted by Martel he was pleasant not pushy and knew the cars that fell within what we were looking for in terms of price and performance.
tennisbum28
May 20, 2015
I came in for a oil change and I had Larry Russell as my service Tec let begin to tell Larry has exceptional customer service and I would come back just because of him thank you Larry.
Pandabear
May 19, 2015
I came here to just learn more about the new rogue. The person assissting me was nathan kroger and he definitely answer all my questions. He is very knowledgeable about the new technologies that the rogue offer and of course i was amazed:) the staffs are very friendly, and very convenient for me.
hello world
May 18, 2015
I came to trade in my vehicle and John was great! He was very helpful and easy to talk to. He gave me great and honest advise.Thanks John!
Mikedio27
May 18, 2015
There's a stereotype about salesmen. In short, many people think that their priorities lie solely upon their personal gain, which makes sense due to commission. An although it may seem that way at times, I would never apply that "label" to the two salesmen I've met by the name of Irvin Vasquez and JJ Anglo. They've easily broken that cliche with just one visit to the Carson Nissan. Buying a car is a big deal, and should not be taken lightly, which can make a situation like ours scary, especially when you have to really reevaluate your own personal finances. And although we took up their time, they remained composed and understanding which created an environment and atmosphere of mutual respect where us, the buyer, felt extremely safe and informed about the commitment we were going to make. After a series of repetitive questions, due to that "fear" and a long bargain of words, the two worked extremely hard at getting us the best deal possible. I can personally say that I saw these men leave the room 3 times in request of possibly trying to lower certain rates and monthly payment, basically getting a better deal and ALL three times, they came back successful, reminding us how they actually do value is as customers. Not only did this reassure us in our purchase, it led us to believe that we actually did received the very best deal that we could be offered that was reasonable to both parties. So to everyone who believe that all salesmen are the same, I can tell you now that there are still a few good ones left. People who can understand your situation because it is relateable to them as well. And because of this, rest assured that with those "few" good persons, in this case, Irvin and JJ, you are in safe and reliable hands so that the original fear you felt, merely seems like a joke as you ride into your carefully purchased new or used vehicle.
Velazquez 84
May 18, 2015
Justin did a good job. He explain to us everything with detail about the car. He helped us on getting the van. He is a good sales consultant. I recommend him to any person. Thank u for ur help.
leticia310
May 17, 2015
Took My Car In For Service and Carlos Gaspar Was The First To Approach To Help. He Is Very Friendly Answered All My Questions Regarding My Car Received Great Customer Service
AltimaGirlz
May 17, 2015
I just purchased a sporty 2 door Altima and couldn't be happier with the sales process, salesman Marcos was very knowledgeable of the vehicles he showed me, he was not pushy or talked over me like other dealer I went too I don't want to blast other dealers but I was at another one before stopping here, let me say that Carson Nissan has earned my business 100 percent. While we were waiting for finance Marcos took his time to show us the service area and what to expect when I bring in my car for service. Jaime was the negotiator and worked me a great deal
Jayla tha Boss
May 16, 2015
Justin Murillo, and Irvin are freaking awesome!!!!!!!!!. Came in with the mind set that we would be denied due to credit issues. Justin charismatic ways which were down to earth solidified my husband and I taking the car search relationship further with them.We were denied for what we wanted but with the honest opinion and suggestions made from Irvin we were able to compromise on a deal and an almost new car and I'll be driving off in it today! Thanks you two for your team work, trust, and commitment to making me happy. Job well done and mission accomplished.
Just Mickey
May 14, 2015
I'm so happy with the purchase of my new Sentra. Marco was a tremendous help in directing me what car suited my needs. There is nothing bad I can say about Carson Nissan I am a customer for life thanks to Marco and the Carson Nissan staff
lisalisagym
May 12, 2015
We live closer to other dealerships, but we only go to Carson Nissan because the service staff are funny and quick! Jeffrey and the others are precise when quoting times, sometimes even under! We are very pleased with the experience every time. And thanks for the coffee and letting me nap in the waiting area!
Abe
May 12, 2015
Because I went to the dealership to get a car..the salesman show me a minivan, after review my Credit under 600..He told me: I'm sorry, We can give you the minivan., but you are approve for a Car: Nissan Sentra 2015..and I said this: is not real and I took it home..I was looking for that car..the Carson Nissan team read my thought..
Rick Mendez
May 11, 2015
Went in for an oil change and Larry ask me if I would like it wash and also did a great job let me know of other services needed for my car.
Ramirez3294
May 11, 2015
I just wonna take the time to thank sales management and sales personal for making my first experience in buying a new car an awesome one. Not only was it an awesome experience but they also helped me get a KILLER deal to which I could not say no. Both my wife and I were astonished at good and quick service they provided us with. Again I just wonna thank Victor Gamboa and Justin Murillo for an excellent service and experience.
Sagu12$7
May 11, 2015
I stopped by Carson Nissan for an oil change and recall and I was politely greeted by Joseph. He was very professional and kind and he didn't rush through anything. He told me how long I had to wait and the time he gave me was accurate. I was very pleased and I recommend Joseph to anybody. I will be back for sure just because of how great the service was! Thanks Joe! I don't see his name down below so I'll just select Christina.
Ladydee7
May 11, 2015
The Service Department at Carson Nissan is outstanding. Larry Russell has consistently provided me with exceptional customer service over the past four years!!! The work is completed in a timely manner and is done right the first time. Carson Nissan proves they believe in quality with each job they perform. Keep up the great work!!!
DeborahR
May 11, 2015
The Service Department at Carson Nissan is outstanding. Larry Russell has consistently provided me with exceptional customer service over the past four years!!! The work is completed in a timely manner and is done right the first time. Carson Nissan proves they believe in quality with each job they perform. Keep up the great work!!!
dianao12345678
May 8, 2015
John was very patient, they kept my 3 kids busy while I looked around. I felt like he helped me make the best economical choice in car for my needs. I would definitely recommend this Nissan.
dannyboy7
May 8, 2015
Had a good experience at nissan. John was very helpful made it feel like home, could not had asked for more.. Very food sales person i would recommend people to that dealer.
cmandy06
May 7, 2015
I have always been greeted respectfully and always taken care of right away. On my last experience I was helped by Christopher Ayala and he has helped me many times before. Professional, helpful, and always has the time to answer my questions. This goes for all the service technicians and representatives of Nissan at this dealership.
ednita3364
May 6, 2015
It was a quick and hassle free experience in comparison to other dealers. I knew what I wanted and they were straight forward. Mayra Ramirez was my first point of contact, great customer service, before I headed to the dealership she made sure the car I wanted was still on stock, because I was going to drive an hour to go check it out. I got there at 8pm and they stayed as long as it was needed trying to get a bank's approval with the lowest interest rate. We had a finance lady, her name escapes me, but she was very pleasant, she explained everything in detail, although it was 11pm already, she took her time and made sure I understood everything I was signing. Peter Choe helped us with the paperwork as well and when we finally left the dealer he was one of the last persons to leave. I never felt rushed. It was a quick, hassle free and very pleasant experience. I am in love with my 370Z. Thank you all and I apologize for having gone there so late!
ednita3364
May 6, 2015
It was a quick and hassle free experience in comparison to other dealers. I knew what I wanted and they were straight forward. Mayra Ramirez was my first point of contact, great customer service, before I headed to the dealership she made sure the car I wanted was still on stock, because I was going to drive an hour to go check it out. I got there at 8pm and they stayed as long as it was needed trying to get a bank's approval with the lowest interest rate. We had a finance lady, her name escapes me, but she was very pleasant, she explained everything in detail, although it was 11pm already, she took her time and made sure I understood everything I was signing. Peter Choe helped us with the paperwork as well and when we finally left the dealer he was one of the last persons to leave. I never felt rushed. It was a quick, hassle free and very pleasant experience. I am in love with my 370Z. Thank you all and I apologize for having gone there so late!
vanessajmunoz
May 4, 2015
John was awesome and gave us just what we were looking for which was an affordable price! I would definitely come back and recommend my family and friends!
Cocolovesmiles
May 4, 2015
The team at Carson Nissan is so helpful and always have the answer to my many questions. John Ancheta took the time to explain the functions of my car and even followed up a few days later to make sure everything was going well. The Manager, Preston Han is friendly and helpful as well!
Taylormade4140
May 3, 2015
I went to trade in my car and came out with a new car not used I think the people there are really nice and the help u in the best way that they can for u to leave happy...thank u
Dvillapudua30
May 3, 2015
I have been to honda and ford and Toyota but Nissan wins them. Especially with customer service and price $$$ ???????????? with Nissani was able to get the car of my family dreams. ?????? thank you so much Ruben Garcia.
kdg213
May 2, 2015
Gilberto great sales person didn't pressure us or rush. Great experience. Probably bringing in another family member to purchase a new or used car.
janetmelena
May 1, 2015
This specific dealership is the only one I go to when my car needs to get serviced. The staff is great, the environment is nice, and they work quickly. I stopped by on Monday and was immediately greeted by Jeffery Morgan who was so kind and helpful. It was a great experience, I am so thankful.
MORGAN
May 1, 2015
Mr Avila went above and beyond,he took the time to show us every function, went over the books, ask if we had questions and gave us his contact information. I felt so comfortable driving home. This is our fourth car we purchased from Nissan. Thank you.
Husbwife
Apr 30, 2015
Review for "Jun" Juanito only. "Jun" was very nice, honest, and humble...Not your usual salesman. We had been looking for a small suv for 3 weeks online, around our area, and even 2 hours away at different dealers...that is a lot of searching and a lot of dealers. We didn't want a "sales" person type and we wanted a comfortable familiar suv that felt like "home". We just bought a new audi 2015 from reputable dealer, so we know what good customer service is and Jun is it. He helped us get a good deal on our Nissan rogue. We were there for a while, and he offered to buy us lunch, which we agreed to it because I'm pregant and I was hungry, he filled up our gas tank (which they don't do if you are buying used) and he got us a good spare tire. I would recommend Jun to family and friends.
fernnat
Apr 30, 2015
Thanks to Fernando Sandoval I got aproved, everyone else wanted high down payment but thanks to Fernando Sandoval and the team at Carson Nissan I was able to get my new car with less down payment. Thanks Fernando Sandoval.
705013
Apr 30, 2015
Thanks to Carlos Gaspar and the vehicle repair service staff I had a great experience getting my vehicle repaired in a timely manner. Carlos was kind, understanding, and very helpful when it came to my situation. He assisted in providing me with a rental car until my repairs were finished. I will definitely be returning to Carson Nissan because of the helpful nature of all the staff! Thanks Carlos!
serv1st
Apr 30, 2015
Excellent service by Larry and his crews, I have friendly fast service my truck was wash for free I can not ask any more I apreciate you guys thank you
Leslie
Apr 30, 2015
Thanks to Carlos Gaspar and the vehicle repair service staff I had a great experience getting my vehicle repaired in a timely manner. Carlos was kind, understanding, and very helpful when it came to my situation. He assisted in providing me with a rental car until my repairs were finished. I will definitely be returning to Carson Nissan because of the helpful nature of all the staff! Thanks Carlos!
mendoza, pamela18
Apr 29, 2015
This specific dealership has amazing service! As soon as i walked in someone came up to me to ask if i needed any help. The salesperson who helped me out was so great. He did his best to help me pick the car I wanted and was super caring. All of the other employees who I had to do paperwork and such with were just as great. Wish all other dealerships had service this great and weren't TOO pushy. Would definitely come back here for any other car or services. I recommend this dealership! Made an awesome purchase!! thank you Carson Nissan!
Mark B.
Apr 29, 2015
I had been to a lot of dealerships and been through a lot of service managers. Christina Martinez is by far the best and she remembers me or my family everytime. She is very corteous and very personal. I wish I had her when I need servicing in my other brand of cars. Thank you so much!
Mendoza,Pamela18
Apr 29, 2015
This specific dealership has amazing service! As soon as i walked in someone came up to me to ask if i needed any help. The salesperson who helped me out was so great. He did his best to help me pick the car I wanted and was super caring. All of the other employees who I had to do paperwork and such with were just as great. Wish all other dealerships had service this great and weren't TOO pushy. Would definitely come back here for any other car or services. I recommend this dealership! Made an awesome purchase!! thank you Carson Nissan!
Coolgirl
Apr 28, 2015
Each and every time I go to Carson Nissan, I leave with a smile. Larry Russell is one of those real nice guys that really cares. He has helped me several times over the past four years and I really appreciate what he does. He gets the job done quickly and is just a real professional, considerate guy. What I especially love about him is that he goes above and beyond. Last time, for example, he came running out before I left to make sure my vehicle had been removed of all plastics/trash. This place really treats their customers right!
markdubz
Apr 27, 2015
Great clean professional and friendly environment. Made me feel at ease and everyone was dressed well and helpful. Thanks for this great car buying experience Fernando!
stephanie
Apr 27, 2015
Clean, organized and very generous people. Got every questions answered and we got what we wanted. Thank you very much. I really do reccomend going to Carson Nissan and ask for Jessie Avila.
stephanie
Apr 27, 2015
Clean, organized and very generous people. Got every questions answered and we got what we wanted. Thank you very much. I really do reccomend going to Carson Nissan and ask for Jessie Avila.
Manuel
Apr 26, 2015
BECAUSE THE SALE PERSON MADE ME FEEL IMPORTANT FOR NISSAN. HE MAY SURE I GET THE CAR I WAS LOOKING. THANK YOU SO MUCH.TO JAVIER GUTIERREZ
Magdaleno42
Apr 24, 2015
My sales person was very informative , very friendly , my whole experience at Carson Nissan was satisfying! All interaction with staff members was friendly and informative
adanlopez_77
Apr 24, 2015
The sales person was very helpful from the start and informative on the options that I could obtain for a new vehicle. This is the best experience I've ever had buying a car and it gives the confidence to go back.
Nissan, Daniela721
Apr 23, 2015
I had a great experience buying a car for my son. They were very efecientes and attentive. Best of all is that it will not take long just two hours.
MrsTownsend84
Apr 23, 2015
i want to recognize Chris Ayala for making up for a previous bad experience. We had taken our car in a week prior and the service was not up to par. We have always had great service and I was thoroughly disappointed. When we returned to the Service Center the following Saturday, Chris listened to our concerns and resolved our issues. He was very understanding and helpful and helped restore my trust in Carson Nissian service dept. Thank you Chris.
Happynana
Apr 23, 2015
Roy and Jeff took care of the oil change and tire rotation.Always smiling faces and I can enjoy a cup of coffee and also leave with a clean car!Thank you Carson Nissan team
gerryfrausto
Apr 23, 2015
I'd like to take this opportunity to thank Jeff for the service he provided on April 14,2015. My car got the best treatment. Jeff was very friendly and honest. I will be coming back on a regular basis to get the oil on my cars changed. Great Service!!
D143
Apr 22, 2015
I never expected to have a wonderful experience in buying a car. I have bought several cars in the past from other dealerships but i have not experienced dealing with an honest and straight forward salesman like Marco Herrera. He was very helpful and didn't beat around the bush.
Sale12345
Apr 21, 2015
I really liked the service they offer and the way they explained all the details. I define you recommend this dealer to all my friends and family. Gracias Javier gutierrez Por su servicio
ajaxs
Apr 20, 2015
John really showed my wife and I great customer service today at Carson Nissan. He found us the specific vehicle we were looking for. As the time prolonged, he even offered to bring the vehicle to our home.
irma sentra 2
Apr 20, 2015
I would certainly return to Carson Nissan to purchase a car. I received a relaxed atmosphere.and an individual who wanted to make sure I receive the type of car that would fit me and myfamily needs.
Mahbub, 1219
Apr 20, 2015
Very helpful and knowledgeable. I went Sunday around 10.30 am . I received all estimates and idea of the service . It's takes longer , but I am happy . I need perfect and reliable work . I can save some money if I take service from other local small service center . But I prefer from dealer . Thanks .
2013to2015_Frontier
Apr 20, 2015
Randle, Danillo, Lisa made my new truck purchase a pleasant and comfortable experience. Got the toys I needed, the payments I wanted and walked out satisfied. They are the "A" mazing team.
nyceeeee
Apr 19, 2015
John was great. Anything I asked for, he tried to accommodate. He went above and beyond to make sure all my questions was answered and I knew all the features of the vehicle.
Ava2015
Apr 18, 2015
Jeff was very informative helping me in assessing the type of service I needed for my Juke and he also informed me of the things I needed to take care of in the near future. My service was completed in a timely manner and I have had nothing but positive experiences with the Service Dept. staff. My #1 dealership!
Agutie77
Apr 18, 2015
This is my first car. I was looking in the used section, still has the new car warranty! CSULA student on a strict budget, they helped me get the payments I could afford. Customer service was also great. They really do claim the title of the #1 Nissan Dealer.
sunvalley877
Apr 17, 2015
this dealer is great in prices friendly staff and the guy I deal with max burns he is specialist in commercial vans I have got 4 vans from him in less than 3 yrs good warranty great vans so I highly recommend these folks great job guys keep up the hard work .They always have inventory in stock so you won t be disappoint and a lot of options to choose from and if you looking for commercial vans talk to max burn he will take care of you . GOOOOOOOO CARSON NISSSAN
Galpal
Apr 16, 2015
I am so happy with my new Nissan Sentra.I had a very good no pressure purchase. Salesman Marco was extremely helpful and kind.The store was really busy the day we got there. I would recommend anyone to make a appointment with Marco he is awesome. The store is modern and has great popcorn and coffee machine all free of charge
jsls
Apr 15, 2015
Everything was explained in detail in a way that was easily understood. He is a credit to Carson Nissan and is the type of employee that makes you want to return to this dealer.
Lakefin1
Apr 15, 2015
When my old car started acting up I knew I needed a new car. The people at Carson Nissan made the experience a wonderful one, especially my dealer Jan Anglo. He was nice, perfessional and did whatever he needed to, to make the deal happen. The process was quick and painless. I would absolutely recommend Carson Nissan to my friends and family!
Ernest sari
Apr 15, 2015
I always have our Nissan Pathfinder service there and Roberto Romero it always takes care of us he make sure were satisfied and points out all the things done to our vehicle and makes good recommendations for future service. This is the only place I'll go to get work done because they truly care.
lfua77
Apr 14, 2015
When my vehicle needs service, I always see Christina Martinez at Carson Nissan Service Center. She listens to the concerns of my vehicle, is prompt with her replies and very informative regarding suggestions. Christina is a great Service Consultant for Carson Nissan. She has excellent customer service and she is the reason why I continue to have my vehicle serviced by Carson Nissan.
Debbie M
Apr 14, 2015
From the minute I walked in the door to when I left with my new Altima I was very pleased with the service I received. My salesman was Peter Choe. He was so nice and comfortable to be around. Everything went really fast and I appreciated that. I have spent hours at other car dealerships but not here. Peter is very knowledgeable and accommodating .I would definitely go back here to buy my next car.
Sylvia
Apr 14, 2015
I'm very please with the way Christina Martinez always takes care of me she is very knowledgeable and kind. Every time I come in I look for her to help me with my needs. I hope she will always be there to help me.
yadiraa
Apr 14, 2015
The sales person was very nice and friendly. Both John and Jessie were very nice and professional. I am pleased to recommend this dealer to anyone. 5 stars to all employees
shirley90731
Apr 14, 2015
As soon as I arrived, I was tended to right away by a friendly guest service Jeffrey Morgan. He let me know how long I would have to wait and if I needed anything to let him know. After the work was done, he walked out to the car with me, gave me the attention a customer wants, I was a satisfied customer.
JennADVmoto
Apr 14, 2015
They are amazing! My boss wanted to purchase a Toyota Highlander, but the excellent service I got from John Medina made us get a Pathfinder.
karlyahp
Apr 12, 2015
Maxima 2014 bottom part was falling apart in the freeway came in to replace it because it wasn't right put on at no charge thank you Chris. Bought my parts from Carlos nice guys to expensive for the part but he gave me discount appreciate it. Came in Saturday to put on the other part Jeff was great help even though clips were expensive for plastic thank you guys.
Lecharthomas
Apr 12, 2015
This is my 3rd Nissan vehicle. I always come here for my vehicle choice before going to a different car dealership. People here are friendly, be it in sales or service department, especially Lai-Ce Shum, Danilo Echeverria, Victor Gamboa, Martel Creer, Chris Ayala and Carlos Gaspar. Looking forward to dealing with them again.
tmp123
Apr 12, 2015
John was able to work out a deal very quickly and helped get the exact car I was looking for. I will recommend John to any friends and family considering buying a Nissan.
Christian1995
Apr 12, 2015
Overall a great experience... The atmosphere is great... Good vibes all around... Definitely would go here again... Really work with you to find the best deal to reach ur budget...
hjoe
Apr 12, 2015
I was very pleased with the service I was given, everything was made very clear to was could understand. Everyone went out of there way to make sure I was taken care and happy when I left your lot. I am going to tell everyone I know about Carson Nissan it is the best and the people make you feel like family.Thank you all for all your help, and for making me very, very happy.Hilda Joe
Mamasan
Apr 12, 2015
Alexandria went above and beyond to satisfy my needs as a loyal client of Nissan! I felt comfortable and welcomed buy everyone there!! Alexandria should be awarded for her outstanding services! And the finance manager was very helpful In explains everything to me! I love Nissan carson for all my car needs! Thanks U all at NISSAN FOR HAVING ME AS A CUSTOMER now a client forever! I will continue to refer family friends and my own clients to you!!! THANKS AGAIN!!keep it up!!!!
MarleneW
Apr 12, 2015
Fernando was very cute and nice , I should gave him my number LOL! He was a soft salesman and not pushy at all. Love the way He explains things and shows that he really trys to help people and cares. I will send more people to him any day!!!! Thank you Fernando!!! P.s my number is...
jm3
Apr 11, 2015
Im very thrilled to be a new car owner and its all thanks to our sales rep Justin! Right when we got to Carson Nissan he greeted my family and I and started to help us. He answered all our questions and concerns that a first time buyer would have. Over all this was an awesome experience and we're going to enjoy our new car! When we're ready, we'll definitely return to Carson Nissan! Thank you for great customer service and sales!
daniloalcayde
Apr 11, 2015
Like always awesome excellent! customer service:) Kudos to Christina Martinez and her team for another wonderful and stress free on time, on line, and prompt experience once again:) Looking forward to my future visits.
Tonetone
Apr 11, 2015
My wife and I took our 2007 pathfinder in yesterday jus to check our options...and by the end of the night we drove home in a 2015 Nissan Altima...JJ our sales guy was great my wife and I felt the trust right when we walked in...he worked very hard for us to work with what we had and we were very happy and satisfied with his hard work...jj and his supervisor Irvin were very polite and trustworthy...and my wife and I loveto buy from people we like and trust...so thank you JJ and Irvin for putting a smile on my families face...we love our new car and I recommend anyone to go to carson Nissan and ask for JJ to help you I promise you will be satisfied before you leave...yahoooooooo ...and also thank you to Lisa the finance director she is so nice and she makes sure you understand everything you are signing...and by the way this was after hours and she was patient and took her time and for that we appreciate that...yahoooooooooo....
pandz
Apr 11, 2015
Good dealership. Make things happen. Friendly nature. Quality time effort. Good explanation. Great business communication. Proffesionally mannered. Great assistance with finance approval. A must be refferral.
wally
Apr 9, 2015
Justin was a good sales man he didn't give up like other ppl. he was on point he gave us a good price he knows how to talk to ppl with out getting mad he was a good person to experience with I would recommend him to a lot off ppl that would wanna get a car and once again thanks Justin for everything .
David
Apr 9, 2015
What a pleasant buying experience. Planning to buy used car but end up in a new car, which put me on a positive side. Impressive dealership, Respectful and polite personnel. This place is highly recommended.
Ann123
Apr 8, 2015
Jun and john had great customer service. Satisfied with my purchase. I will definitely recommend them to my family and friends who are thinking on buying cars.
Tina
Apr 8, 2015
Jun gave us a great service. He was very patient not putting sales pressure on us. Aside from being knowledgable with the cars, he is a very professional sales person too. We love our new Altima and really appreciate the assistance we received from him. We would definitely refer friends and family.
1mal
Apr 7, 2015
John Ancheta was very patient and knowledgeable when I was car shopping today. He took the time to take me for a test drive and to show me the features of the vehicle I was looking at. He was able to answer all the questions I was asking him. He did not pressure me to buy a car. When I am ready to buy I will be going to see John.
leslie
Apr 7, 2015
I had a great experience at the Carson Nissan Dealer. A sales representative named Danilo Echaverria came along to show me some cars upon my arrival at the end of the day i walked out of the dealer with a brand new 2015 Nissan Sentra thanks to an amazing sales representative Danilo who is so helpful and friendly. Lisa from the financial office is a wonderful women that explained everything to me throughly overall a great dealer experience for me.
Samuelsosa28
Apr 6, 2015
He made it happen! , i got there Thinking that i was Not going to Have a Chance to get a Car but at the end I drove out of that lot With a Brand New car Thanks To Fernando Sandoval He Gave me and my mom a Awesome Costumer Service
silicustomer
Apr 6, 2015
I've always been a customer who takes their vehicle(s) to the dealership for it's regular scheduled services and maintenance. With that said - IF you are one of those customers who feels comfortable and confident having your Nissan vehicle serviced at an actual Nissan Dealership's Parts and Service Department....Then go to Carson Nissan. You are not just a customer with Carson Nissan but also a "Partner" because they work with you to make sure you always have a great customer service experience. I purchased my 2008 Armada from a different Nissan Dealer and start my vehicle service with them. However - A very bad customer service experience with their Parts and Service Department early on had me look for another Nissan Parts and Service Department. I was lucky and fortunate to have found Carson Nissan. From my first service - Christina Martinez, Roy Schilder, and the entire Carson Nissan Parts and Service Department rolled out the welcoming mat. They take pride in providing a great customer service experience. Believe me...Not all Nissan Parts and Service Departments are the same.
bagets29
Apr 6, 2015
Came in for a scheduled oil change and was taken care by Mr. Larry Russell, explained to me what's needed to be done and also took an extra time to check if my car has an outstanding recall that's needed to be done. Keep up the good work!
leslie
Apr 6, 2015
I had a great experience at the Carson Nissan Dealer. A sales representative named Danilo Echaverria came along to show me some cars upon my arrival at the end of the day i walked out of the dealer with a brand new 2015 Nissan Sentra thanks to an amazing sales representative Danilo who is so helpful and friendly. Lisa from the financial office is a wonderful women that explained everything to me throughly overall a great dealer experience for me.
silicustomer
Apr 6, 2015
I've always been a customer who takes their vehicle(s) to the dealership for it's regular scheduled services and maintenance. With that said - IF you are one of those customers who feels comfortable and confident having your Nissan vehicle serviced at an actual Nissan Dealership's Parts and Service Department....Then go to Carson Nissan. You are not just a customer with Carson Nissan but also a "Partner" because they work with you to make sure you always have a great customer service experience. I purchased my 2008 Armada from a different Nissan Dealer and start my vehicle service with them. However - A very bad customer service experience with their Parts and Service Department early on had me look for another Nissan Parts and Service Department. I was lucky and fortunate to have found Carson Nissan. From my first service - Christina Martinez, Roy Schilder, and the entire Carson Nissan Parts and Service Department rolled out the welcoming mat. They take pride in providing a great customer service experience. Believe me...Not all Nissan Parts and Service Departments are the same.
Bursi1985
Apr 4, 2015
Jessie Avila is the guy to go to. He's such an awesome and very helpful person. Not only to me, but two of my sisters. We we're all really excited with our brand new cars. Thanks Jessie!!!
Pam
Apr 4, 2015
The salesman was very approachable and professional in dealing with customers. He explain in details and true to his words. He went out of his way to get me the best deal for my first car and I am very pleased. Great job!
ExpatEspana
Apr 3, 2015
Our sales consultant, Mr. Prodigalidad was very accommodating and we really appreciate his efforts to make us feel comfortable. He made an excellent job guiding us all throughout.Mr. Cho was also accommodating with our concerns and explained the price and terms to us very clearly.However, I must say we were a bit disappointed with the processing of the sale. It was really too slow and we waited for almost 3 hours for the paperworks.Looking forward how Nissan After-Sales works.
Amyand06
Apr 3, 2015
John went above and beyond expectations. They found the car I came in looking for and drove it out to me. They took their time, really listened and paid attention to what I came for and delivered. Lisa in finance was able to get me a better deal than anticipated. She fully explained everything and took the time to do so.
Breaun14
Apr 2, 2015
My parents and I went into the dealership looking for a used 2010 car for myself and with the assist of Mayra and Randle, I was able to walk out with a brand new 2015 car. Also my parents were extremely thrilled and I was pleased with all of the people there because they all had a piece of a life lesson that they shared with me and everything they said was truth. Overall, the best experience at a dealership
Always Kool
Apr 2, 2015
I went to Carson Nissan looking for a new Sentra SR. but Martel showed me a used one at a great deal The other salesman was Marco was great he went all the way to my cosigners home in San bernardo to sign the papers now that is great service. General Manager Randle made it all happen he was also a funny guy I urge you to ask for Martel and Marco when you get there
jjewels75
Apr 1, 2015
Marco and Randle are the best not only they got me in a brand new Sentra they got me a payment I can afford,I will be sending my sister here when her lease if up in a few months she fell in love with my Sentra. Marco is a charm and Randle work his magic on my payments.
thomas, connie 12
Apr 1, 2015
John was extremely kind and helpful...we got into a new car..I'm a happy and satisfied individual..John is the Best . I'll definitely send refeerrals.
stan
Mar 31, 2015
everyone was very helpful and friendly. Peter went out of his way to help me to figure out the controls of the car and set my phone up.
happymel
Mar 31, 2015
John was very friendly and quick to help. I appreciate his willingness to work the deal for me. The whole experience was great. I will gladly refer him to others.
Nikkib63
Mar 31, 2015
Jeff helped me determine what exactly was covered by my extended warranty, and in addition applied a discount coupon to the remaining balance, as I did not bring one in. he was very courteous, friendly, and professional....great asset to Nissan.
filipo808
Mar 30, 2015
This is our second time here and the customer service and the help we receive from John and Irvin is Amazing.My family love this dealership and the people that works here, we are customer for life.
bio_chai
Mar 30, 2015
When you need a car service, take it to Carson Nissan, where you can always get quality service that you expect, friendly, on schedule, reasonable price, and free car wash.
Helenlidiaa
Mar 30, 2015
He really took the time to explain what was wrong with my car and the whole shinanigan he's great really helpful!! also jeff and his team fixed my car on time and they made sure I drove off happy which I did! my car runs great now!
bshah12
Mar 29, 2015
My car buying experience with carson nissan was awesome. They really made me comfortable explained all details .. not at all pushy. Really enjoyed their 5 star customer aervice.
Robert M
Mar 28, 2015
Always a pleasure taking my truck into Carson Nissan for service Christopher Ayala is always a pleasure to deal with.
L. Maria Stanley
Mar 26, 2015
I went to Carson Nissan to meet my guy who has been helping look for a new car. I was met with a young man who said he'd be glad to help me, he said "we all work together", his name is Justin Murillo. He was so patient, respectful, helpful, and continuously checked up on us wen there were hiccups in the process. He took me for a test drive, told me he'd do all he can to get us the deal we set out for ourselves to make this happen. Unlike our experience at Hooman where everyone was basically uncaring and disrespectful, not to mention going back on their work to put our request in writing in the Do Bill, there at Carson Nissan everyone worked with us to get us a better =deal in a newer vehicle with fewer miles on it at the terms WE established AND my experience there was AMAZING. They let me ring the bell after my deal was set.
gdeharo
Mar 26, 2015
I dropped off my Leaf with a blown tire late at night, after service closed. Early the next morning Christina had communicated the cost of the repair, offered to charge and clean the car, and promised it all done before the end of the day. By 2pm she called back letting me know the car was ready for pickup. When I picked it up the next day she was courteous and informed about what had been done to the car.It was a really good experience, in no small part due to the friendliness and efficiency of Christina Martinez.
beckyHurtado
Mar 26, 2015
Christopher Ayala was very helpful. I went in for service on my nissan rogue and he made the process easier and pleasant. I appreciate them very much.
WendEA
Mar 26, 2015
I recently purchased my Rogue from Carson Nissan. It was a TERRIFIC experience! Everyone there was courteous and made it a real pleasure all the way around. Even when it came time for me to transfer the items from my old car to my new car, I asked them if they had a plastic bag lying around and they actually were already anticipating I'd need bags - and handed me two great canvas bags to use. Everyone was so nice and kept making sure I was comfortable. Whenever it's time for me to get another car, I won't hesitate to go to Carson Nissan. Meanwhile, I will be sure to recommend them to all my friends!
TheGoinsFamily
Mar 25, 2015
Last night, after six weeks of research, my family drove of the Carson Nissan lot with a 2015 Pathfinder. We're a young family on one income, and we shopped extensively to find the perfect car for the perfect price. Going from dealership to dealership, we grew frustrated dealing with manipulative salesmen and managers, who seemed unable to comprehend how important this decision was for us, and never really had our best interest in mind--everywhere we went we felt the pressure to buy.About two weeks ago we stopped by the Carson Nissan lot just before closing. My wife had spoken with Eugene, a salesman over the phone, and when we showed up Eugene's colleague JJ helped us do a test drive of the Pathfinder. JJ was really friendly and easy to be around, and allowed us to have our own experience with the car. After the drive, he said, "My managers would like to meet you," and led us inside. My red flag went up--this has happened before, the really odd managers trying to coerce a last minute sale before leaving the lot. Instead, I met a very calm friendly man named Irvin, who said that Eugene had told him that we were really nice customers and he wanted to help us. That was it, no pressure, just a smile and handshake and we said farewell.Over the next week Eugene worked with us over phone and text to iron out the details of the deal. He gave us hours and hours of help and attention, trying to get things just right, and being patient when we changed our mind about one thing or another. When it came to numbers--he gave it to us straight, giving us a very good deal up front so we didn't need to play hide the peanut with negotiations.Once everything had been figured out, I brought the family into the dealership and JJ helped me through the final paperwork while they washed the car in the back. Irvin sat with my wife and I to sign everything, which took only 10 minutes or so, and we were given the keys to our new Pathfinder at a price we felt great about. JJ and Irvin waved us off, and Eugene sent us a text to congratulate us since he was unable to be there.After visiting a dozen dealerships, this was the only one I encountered where we felt genuinely taken care of and seen as a family, not just the next sale. I strongly support this business. Thank you guys
gsw_05
Mar 25, 2015
I received a letter in the mail stating Carson Nissan would like to buy my 2011 Nissan Altima.I was a bit skeptical at first but decided to give them a call to see what their promotion was all about. I've never been so happy about a car, I ended driving off their lot with the brand new 2015 Nissan Altima with only 9 miles on the vehicle. They've even allow me to ring a new buyers bell.If you're look to purchase a great vehicle with excellent customer service and honesty, don't hesitate go to Carson Nissan!
TheGoinsFamily
Mar 25, 2015
Last night, after six weeks of research, my family drove of the Carson Nissan lot with a 2015 Pathfinder. We're a young family on one income, and we shopped extensively to find the perfect car for the perfect price. Going from dealership to dealership, we grew frustrated dealing with manipulative salesmen and managers, who seemed unable to comprehend how important this decision was for us, and never really had our best interest in mind--everywhere we went we felt the pressure to buy. About two weeks ago we stopped by the Carson Nissan lot just before closing. My wife had spoken with Eugene, a salesman over the phone, and when we showed up Eugene's colleague JJ helped us do a test drive of the Pathfinder. JJ was really friendly and easy to be around, and allowed us to have our own experience with the car. After the drive, he said, "My managers would like to meet you," and led us inside. My red flag went up--this has happened before, the really odd managers trying to coerce a last minute sale before leaving the lot. Instead, I met a very calm friendly man named Irvin, who said that Eugene had told him that we were really nice customers and he wanted to help us. That was it, no pressure, just a smile and handshake and we said farewell. Over the next week Eugene worked with us over phone and text to iron out the details of the deal. He gave us hours and hours of help and attention, trying to get things just right, and being patient when we changed our mind about one thing or another. When it came to numbers--he gave it to us straight, giving us a very good deal up front so we didn't need to play hide the peanut with negotiations. Once everything had been figured out, I brought the family into the dealership and JJ helped me through the final paperwork while they washed the car in the back. Irvin sat with my wife and I to sign everything, which took only 10 minutes or so, and we were given the keys to our new Pathfinder at a price we felt great about. JJ and Irvin waved us off, and Eugene sent us a text to congratulate us since he was unable to be there. After visiting a dozen dealerships, this was the only one I encountered where we felt genuinely taken care of and seen as a family, not just the next sale. I strongly support this business. Thank you guys
Lauren
Mar 24, 2015
The staff & especially Jessie was super helpful, not pushy, and found the best deal for me. Couldn't ask for a better car buying experience.
Ruiz310
Mar 23, 2015
I was treated with respect and very proffesinal staff. I am very happy with our new car. straight foward sales reps. No BS I recommend Carson Nissan to everyone.
Ben
Mar 22, 2015
I purchased a 2010 Chevrolet Camaro yesterday and had a great overall experience ! Martel Creer was very courteous, professional and friendly ! I one-wayed a rental car from San Diego to Carson because I knew I was going to purchase the Camaro and Martel even gave me a ride to the airport so I could return the rental. Awesome !!!
Fidel Palomo
Mar 22, 2015
Mr. Ancheta gave great service. Made us feel very welcomed and comforted us very well. He is also very knowledgable with the veichles. Overall a great experience doing business with him.
angelica
Mar 22, 2015
Everything good and fun. Im fell excited because I have my first car in the nissan dealer and the customer service is really good javier Gutierrez help me find the car
Ryza Mae
Mar 21, 2015
I've had oil change in Carson Nissan, and I've really appreciated the assistance I've been given. I'm specifically thanking Jeffery Morgan. He had given me excellent service and was really polite and helpful. I would definitely recommend Carson Nissan.-Precy U.
Marwrght
Mar 21, 2015
Carson Nissan was the 4th nissan dealer I tried to use my VPP. They were the first dealer to deal with my request in a knowledgeable manner. They made no attempt to sell me something that I hadnot wanted. They did not waste my time trying to sell me on what a great deal they would get me or try to sell me a model that I was not interested in. Would recommend John to all my friends.
Beaststudmondo
Mar 21, 2015
I came here after returning my lease to another dealership. Jessie was awesome in showing me all the features in my new altima and was super friendly. After that, Alex Farr explained all the numbers crystal clear and had me on my way in no time. Took me longer to return my car to my old dealership than to get my new one at this one. Great process overall, these two guys made the experience seamless.
c.ramirez
Mar 21, 2015
I have to say the experience I encounter was great! The vibe that is presented to you as soon as you step inside was amazing!! Energy levels went from 0/100 real quick!!! Thanks to Fernando Sandoval, who explained in detail to make the final decision. Sandoval, thanks.
santee08
Mar 21, 2015
I just came here to get some information about getting a new car and I ended up taking a brand new 2015 altima thanks to Javier Gutierrez. .Awesome person honest and very friendly. ..Thank you so much Javier...
mjwright
Mar 21, 2015
Went to go get a rogue. There were some questions with the third row and the premium package and the luxury model. John explained that we couldn't get leather seats cause that didn't come with the optional third row model. He was friendly, no pressure.
jkalin
Mar 20, 2015
Fernando was really helpful. It was great interacting with someone during the test drive, and his personality and drive to help made the decision-making stress-free and not as daunting as it could have been. Everyone we talked to treated us well and answered all pur questions. Thank you!
nphavong
Mar 20, 2015
After I had purchase my 2008 Nissan Sentra, Eugene was kind enough to call back and follow up on making sure I get serviced and asked how I was enjoying my vehicle. I was surprised because the first car I purchased, they did not go out their ways to made feel appreciated (for their business). Everyone at Carson Nissan was kind and friendly, great customer service which has exceeded my expectations tremendously. They have gained my trust, and I will definitely recommend all my clients and friends to them now.
robgarcia376
Mar 20, 2015
I was in the market for a new truck so I decided to go to Cerritos Nissan. I did not like there sales people there all they cared about was my credit the salesman was asking how my credit was on the test drive. Upon arriving at Carson Nissan I was greeted by a big smile salesman Marcos he was friendly and didn't even ask about my credit all he cared about was me being happy in the truck I was buying.The finance guy Randle help me through the credit process and got me approved. I will surely recommend Marco and Carson Nissan
paola
Mar 17, 2015
I have a 2014 Nissan Sentra, and the gas gauge was not working, I made my appointment at carson Nissan, and Christina helped me I had the best experience she was so helpful,not only that, everyone was very nice, polite, and most of all knowledgable. Christina provided me with the BEST! customer service. Thank you Christina! I will definitely continue to service my car at Carson Nissan.
jgonza42
Mar 17, 2015
Every time I visit Nissan Carson I am already greeted with kindness and the car services are provided in a timely manner. I appreciate the hospitality and continued support from the Service team in efforts to provide exceptional car services and a comfortable ambiance as I await for my car to be serviced. Thank you Sidney Rincon!
June
Mar 17, 2015
Scheduled my first appointment last Sunday via the Internet. Was expecting to have no appointments available, but to my surprise was able to get seen that morning I arrived early and was quickly assisted by Jeff Morgan, opening the waiting area for me before the department was even open. At previous dealerships, I have had to wait several hours for my car to be serviced, and was quite delighted at how fast it was, I didn't have time to read very much of the book I had brought! Jeff even had them wash my car. Great service. Am sure now that I had made a good decision in working with Lai-Ce to purchase my Juke. Love my car!
Vania gutierrez
Mar 16, 2015
The people their were friendly and the person who helped us helped us in every way they could. It was just all good feedback and overall I mean came out with a new car so great sales person new what we wanted and what we were looking for.
Lupita
Mar 16, 2015
All employees were very polite and they have the best deals with no games! I would definitely recommend this dealership to everyone and I will come back here if I want to buy another car!
Saandrea
Mar 16, 2015
Excellent Customer Service!! Being that this was my first time at Carson Nissan and I would have to say, definitely recommend Carson Nissan Dealer to anyone looking for service and to buy a new vehicle because of my experience with them. Thank you for being friendly and great service. They'll work with you until you're satisfy and make you feel welcome and comfortable. I will definitely go back for more service from them. Thank you Javier! Thank Randle! Thank you Alex! Thank you Christina ??
chelle
Mar 16, 2015
Everyone that greeted my family and I from the moment we arrived till the time we left were friendly and courteous. The sales team Irvin Vasquez, Jan Angelo"JJ", and Mayra Ramirez's worked very hard on my behalf to get me in a car I not only wanted but could afford. I'm very pleased with my experience.
wendy84
Mar 16, 2015
I bought a new car and I wanted something different in my car so I bought lights to installed under my car and I pixked Jeff to so the job. Great job, my car looks pretty awesome.
Vania G.
Mar 16, 2015
The people their were friendly and the person who helped us helped us in every way that they could. It was just all good feedback and overall I mean I came out with a new car. Great sales person, they new what we wanted and what we were looking for.
Lupita
Mar 16, 2015
Went to different dealerships and Carson Nissan was the best. All employees were very polite and they have the best deals with no games! I got the car that I wanted and I love it!
LisaMonique
Mar 15, 2015
I am beyond happy with my new car ! I can not wait to pick it up later today. Thank you Jan Joseph "JJ" Anglo for all your patience and help that you have us while finding my new car. Myself and my parents really liked your service and the way you spoke to us so honestly about everything. Also for helping us get to the lowest price possible that fit our needs & wants. We hope that my brand new car will be just like we spoke about it and I will be happy with it (which I very much am so far) . Thank ou once again and we hope to see you later in the future become the manager and succeed in what you want to do at Carson Nissan.
Maggie_nina
Mar 15, 2015
Julio was very helpful not only towards my needs but my parents needs. Very informative and understanding by making sure everything was what I wanted.
musky4ataol.com
Mar 15, 2015
In a relaxed environment I was awaiting the service when I heard my name and happy to know I was given a clean bill of heath... well the Cube was. Larry Russell....I believe was his name, informative and curious, have approachable.... no, none, nil, complaints. Perfect service ... That tree for three.... nice job CN.Mike Muscarella
Newcarowner
Mar 15, 2015
Julio was very helpful not only towards my needs but my parents needs. Very informative and understanding by making sure everything was what I wanted.
Nissanaltima13
Mar 13, 2015
Tiffany is the best. Went to her for the third time and she always greets me with a smile on her face. She knows what she's talking about and never fail to update me on what's happening on my car. I always go to her, she never disappoints me. One happy customer here! Great job Tiffany!
Raiders
Mar 13, 2015
Everytime I took my car in for service I am greeted by the friendly staff and they are ready to take care of my needs.. I have dealt with Christina Martinez for a while now and she's a great asset to your company, I would recommend her to anybody and everybody !! she always greets you with a smile and a great attitude and that will make anybody's day go smoother. I would like to thank everybody from Nissan and Christina for doing a great job. sincerely Frank Castro.......
gee
Mar 12, 2015
I was giving great customer service by Tiffany Techaira. She's very professional and knowledgeable. I was provided a full service on my nissan and my car is running excellent. I'll always come to Carson Nissan for service.
Allan Sampang
Mar 12, 2015
I WOULD LILE TO THANKS JUANITO FOR THE GREAT SERVICE HE GAVE ME, THE DAY I BOUGHT MY CAR, MY SON WAS SICK, AND JUANITO ALSO WENT TO THE FARMACY TO BUY MEDICINE FOR HIM, CONGRSTS, CARSON NISSAN FOR HAVING OUTSTANDING EMPLOYEES LIKE JUANITO.
garndkai
Mar 10, 2015
I must say that I was helped out most excellent. John Ancheta was the man that helped me out on the new car I had my eye on. He was cool and helpful in every way. He told me every bit of detail on the ROGUE an i was sold. Much Thanks guys.
Chris310
Mar 8, 2015
I was helped by Marco Herrera, really laid back, professional and informative salesman! Even went out his way to call me the day after my purchase to tell about a feature of my car he forgot to mention the day before. Great person/salesman!
CA Lewis
Mar 8, 2015
Jessie and James were very professional and caring. I arrived unannounced late in the evening. They were extremely courteous and helpful towards my purchase of a 2015 Rogue. I recommend everyone to visit their facility before going any where else.
jaime
Mar 8, 2015
Javier guiterrez gave us excellent customer service an a great deal...walked out with a Nissan sentra at no interest with a low monthly payment
Jose
Mar 7, 2015
Great customer service by Christina Martinez, very professional and helpful, i recommend Carson Nissan to anybody that needs to do anything to their Nissan's
cscastle
Mar 6, 2015
After spending about a week of going to different dealerships, I was over buying a car. Out of the blue we just happened to stop by at Carson Nissan just as they were about to close. Jesse Avila (the guy who made my dreams come true by getting me into the perfect car) was so helpful and patient with us. Even though they were so close to closing we still received great customer service. I honestly had given up on buying a car from big dealership because of the experiences at other dealerships but I'm so glad we randomly stopped at Carson Nissan because I am now in a beautiful fully loaded 2015 Nissan Altima, with a reasonable price.
Chris310
Mar 5, 2015
I was helped by Marco Herrera, really laid back, professional and informative salesman! Even went out his way to call me the day after my purchase to tell about a feature of my car he forgot to mention the day before. Great person/salesman! Very friendly and speaks Spanish VERY well too for those that prefer Spanish.
Miguel
Mar 4, 2015
As i walked out side too look at a vehicle justin help me get the car im looking for made my process nice and easy thanks again Carson Nissan and Justin
Jesus333
Mar 4, 2015
Tiffany Techaria assisted me when I came in for an oil change and tire rotation. She assisted me with a smile and made sure she took care of me. She answered my questions and had me out of there in thirty minutes. I had a great experience I will be back thank you for your service.
llamasmabe
Mar 3, 2015
I started taking my car to the Carson Nissan to get it service because the Cerritos Nissan guys creeped me out when I bought my car. I always get great service when I go and I wish I had bought my car in Carson instead of Cerritos.Thanks Carson Nissan for everything.
Danieloviedo
Mar 2, 2015
Just want to acknowledge the great service level at this dealership. Stopped by on 02/19 at the time most of us take their lunch break. I thought would take longer but was able to get my car service in an hour or so. I was assisted by a new team member at the service dept Robert Romero.Wanted to mention his eagerness to answer my questions and his professionalism over all. Thank you Robert.I have many options but I've made this dealership my preferred service facility. Thank you Christina, Carlos Gaspar, Jeff Morgan & Larry Russell and all service team members at Carson Nissan
Arlaidy
Mar 2, 2015
I had my car service at Carson Nissan and Service was excellent! Jeff Morgan was wonderful he provided great customer service. I highly recommend Carson Nissan and Jeff Morgan!
BLiz
Mar 2, 2015
I had my car service at Carson Nissan and had a really good experience compared to other dealers I have been to. Christina Martinez was very understanding and professional. She is my new go to service advisor. The cashier was very friendly and polite. I will definitely be coming back to Carson Nissan for my next service.
Rogue
Mar 2, 2015
My service experience was virtually painless. Despite showing up on a Saturday night just before closing, John and the rest of the team did not make me feel rushed. My experience from the beginning up to the time that I drove off with the car was excellent. John made sure that I was aware of all the car's options and that I understood how to use them before I drove off. I had gone to another local Nissan dealership prior to Carson Nissan, but I chose to purchase it from Carson Nissan because I felt like the other dealership was playing games. I would recommend Carson Nissan to everyone I know that is in the market for a car.
daniloalcayde
Mar 2, 2015
Kudos to Robert Romero for an awesome customer service experience from the time I arrived/departure for my 2nd service (oil change) , for those individuals behind the scene that never get recognized, I would like to give thanks to those techcians involved with my vehicle as well.
Ericr
Mar 1, 2015
Me and my roommate were in and out in less than 2 hours and he drove off in a beand new Nissan Rougue for almost $3,000 below sticker price. Simply amazing deals and great fast service!
triny.rodriguez.754
Mar 1, 2015
Very welcoming ,helpful and took care of everything that i felt was wrong with the car and she explain everything and answer all my questions i trust her with my car.
GabyV
Mar 1, 2015
My visit to Carson Nissan was excellent! Javier Gutierrez was great with us and provided great customer service. We'd recommend a friend to buy their next car!
Jwilliams66
Feb 28, 2015
Very friendly, informative, and accomdating. Explained every possible option and test drove two vehicles. Not predatory or pushy and felt comfortable the entire time. Will definitely refer friends and family to this establishment.
guzmanpm
Feb 28, 2015
My Service Advisor Christina Martinez was amazing and welcoming and very understanding. Will come back definitely. Thanks Carson Nissan for your excellent experience. Good job!
ht
Feb 28, 2015
My experience at Carson Nissan was wonderfully pleasant. Everyone was super nice and friendly and greeted me and dealt with me promptly. My salesperson was Jessie Avila and he was friendly and funny and made the process much less stressful even though it was the end of the day. The car itself was nice as I expected and I ended up purchasing it. I appreciated that he did not try to "sell" me on the car. This was definitely the least sleazy car dealership I have ever visited. And then Mehdi in finance got me an excellent financing rate and explained everything to me about the paperwork and how the warranty works. Everyone was super accomodating. THANK YOU CARSON NISSAN!!!!
yga
Feb 27, 2015
Buying a car was something we never thought would be this simple. Mayra and Irene really made us feel welcomed and comfortable during the entire process, from start to finish. We look forward to coming back and buying another car in the future and having these wonderful ladies help us again. Definitely an exceptional service! Thank you Mayra and Irene!
Iniguez1993
Feb 27, 2015
It was my first car and i have to say it was great experience and it won't be my last coming to this dealership. Fernando was a great help and made the best effort for me to take my car home. Thank you So Much
Lolo
Feb 27, 2015
I had a great experience at Carson Nissan. Everyone was very friendly and they made sure to accommodate me in any way they could. Martel was fabulous.
miguel
Feb 26, 2015
Justin Murillo Was An Exceptional, Respectful , Courteous, Friendly Customer Service Individual Who Greeted Me And Assisted Me In Such Polite And Friendly Manner, He Was Very Knowledgable And Provided Me With A One And Done Customer Service Experience, I Give Justin Murillo 5 Stars For His Overall Customer Service Experience, Grrrrrreat Job Justin, You Made My Day !!! :-) Keep Up The Good Work !!!
livebytrance
Feb 26, 2015
As soon as I parked in the lot, JJ immediately introduced himself and we began looking at new cars. I explained to JJ my situation and expectations and he went above and beyond to make sure my experience was pleasant. After the test drive and number crunching, I'm a proud owner of a new Altima. Thanks JJ and Irvin!
Rosa
Feb 26, 2015
Great customer service. Found me a great price for the car I was looking for and I was very satisfy with him. I will let my friends and family know about buy experience here. Thank you
Jessivon
Feb 26, 2015
Martel made my car buying experience delightful. I would definitely recommend him and the dealership to family and friends who are looking to purchase a Nissan!
Amwilson5
Feb 25, 2015
I was very well taken care of, and in and out very quick! I felt very comfortable with the interaction and had absolutely no issues.
jgonzalez
Feb 25, 2015
I really enjoy the hospitality and service that Nissan Carson Service Center provides each time I take my car to be serviced by the personnel.
Kat
Feb 24, 2015
I had an amazing experience with Tiffany Techaira!! I have always had great experiences at the Carson dealership and Tiffany was no exception. She had me out the door with my loaner in a matter of minutes and updated me on the status of my repairs along the way. She is super friendly and you can tell that customer service is her priority!! I will be contacting her for anything service related in the future, she is definitely an asset to you team!!
Victoria
Feb 24, 2015
Wow what can I say justin is a great sale person got everything we asked in pricing and what I wanted I'm my new frontier we love carson nissan and Justin you guys are the best.....
jose
Feb 24, 2015
Right when I got off my car this tall young man name Justin helped me out asked me what car are u talking home today he made me and my wife laugh but he was right with all his skills and product presentation I couldn't say no to him so I took a brand new Rouge and my wife loves it thank you carson nissan and Justin we love You..
Nicole
Feb 24, 2015
went to the deals ship to ask for laice so she came with a salesperson name justin they made my car experience smooth and easy thank you guys for everything.....
rlarimer
Feb 23, 2015
you can't find a better sales associates than peter and eugene. I just want to say this, I have been looking for a car for a month and this is the only dealership that got it right! thank you carson nissan! and thank you peter, eugene, and irving. you guys made the car purchase easy and affordable!
jentorres80
Feb 23, 2015
Peter was very helpful and fast with the paper work and help me get great deal on my Nissan. The manager Irvin was very helpful explaining how the process works and i would definitely buy at this dealer again. Thank you Carson Nissan!
elderreyes523
Feb 23, 2015
The sales person Peter was delightful . Very knowlebe and politely explain the process of buying the car that I wanted. it was the 1st time I actually enjoyed buy a car. 10/10.
rosie25
Feb 23, 2015
They both had great customer service even though it took FOREVER to get the part but Robert was very on top of his game making sure I knew what was happen. I dont live close to this Nissan but after this I will definitely go back and do all my service there... one happy customer thanks robert and juan
lupe2015
Feb 20, 2015
As soon as I stepped into the dealership everyone at Carson Nissan was extremely friendly and helpful even the guy at the hoy dog stand.. Thank u all.
Mirtha1999
Feb 20, 2015
Mr . Jun was very helpful I very satisfied with he's help thank you Carson nissan mrs June is a very helpful person as we'll
jazminicus
Feb 18, 2015
I love going to Carson Nissan for all of my cars needs. Jeffery Morgan is always so friendly. I recently went to a different location because i was working in the arear and I regret it, learned my lesson, not doing that again. At the Carson Nissan dealer no matter how busy it is they still do their work in a timely manner.
BlueHorizon
Feb 18, 2015
We live quite a distance from Carson Nissan, but we keep going back because of their excellent customer service and overall experience. We absolutely love the Christina Martinez, the service advisor. She is super friendly and extremely knowledgeable. I totally recommend Carson Nissan.
kween89
Feb 17, 2015
It was awsome experience n it more consider in your type of interested. My family are glad of making the choice. Thank you nissan. I will highly recommended to javier. Gutierrez guide choosing the car. Awsome that i am happy.
fabian
Feb 17, 2015
My experience was great. Javier Gutierrez was very friendly and excellent customer service. He was very patient and corporate with me. I was happy with my experience at Carson Nissan. Thank you
Jack
Feb 17, 2015
Mr. Gaspar gave me quick, accurate and reliable help with my Versa. I was in twice before with the same problem and nothing was found, however, this time was the charm. Please extend my thanks to Carlos for a job well done.Myron Leister
Rogue2015
Feb 16, 2015
I have dealt with dealership multiple times and have always had a great experience. This last time in purchasing a new Rogue was no different. Fernando and Nathan did an excellent job in going out of their way to help my wife get the car she wanted. They got a car from another location same day and made the process seamless. Would recommend them to everyone.
Cateyes
Feb 16, 2015
My experience with Carson Nissan was a blessing!!!! ?? I love love my car!?? Everyone their was so nice to me. Ex specially Mrs. Linda Webber., and of course Mr. Martel Creer ?? they both work really hard to make everything happened for me. That's why I say it's a blessing! They care about you as a person! Not just trying to sale you a car. I love Carson Nissan! Their number One!!!!??
Jessica
Feb 15, 2015
Everyone answered your questions with clarity and were always smiling. They were also bilingual which helped alot. The employees mad sure we understood every single thing and they explained the process of everything.
Efren104
Feb 15, 2015
Carson Nissan has an excellent selection of Cars to choose from. All sales associates are real friendly and will do a lot to get you the car you want. Go and see Jessie Avila, he will do his hardest to get you your car of your dreams.
SDuran
Feb 13, 2015
I have been going to Carson Nissan for three years now and I am truly happy that I service my vehicle here. The service advisor who I work most with is Christina Martinez, and let me just say that she is awesome and what she does. She always greets me with a smile and is always in a good mood. I recently brought my Maxima here for its routine maintenance and discovered that the bushings in the control arm were wearing down. Christina was very helpful in getting this taken care of for me. I was extremely happy to hear that it would not cost me a dime to get this repaired because it was still under warranty. A few days later I was itching to add a rear deck spoiler to my Maxima and Christina ordered the part and had it installed for me the very next day within a matter of hours. On both occasions I was given a loaner vehicle so that I may conduct my business as usual. Service advisors like Christina Martinez are the reason why I continue to go to Carson Nissan and would purchase another Nissan in the future.
Tina
Feb 12, 2015
Christina Martinez was very nice & helpful. She made it a great experience.
bg1964
Feb 11, 2015
I have been going to Carson Nissan for almost two years and have receive great service. My last visit Jeff Morgan was very friendly and provded great customer service.
Lopez860
Feb 10, 2015
As soon as I walked into the dealership it was nothing but great service. Overall nothing but great service throughout the dealership, very friendly people and very helpful. I recommend this dealership and I will keep going back to get my future cars from there. Thank you for everything.
Yadira
Feb 9, 2015
I had the most pleasant experience at carson Nissan all thanks to the wonderful and patient helpful amazing Tiffany. She made me feel at peace she promised to take care of my car and delt with the extended warranty people. My vehicle issues were fixed as she said they would. I highly recommend this Nissan dealership I have already told my friends that drive Nissan cars to call and make their appts ! For their service. If you read this thank you Tiffany for all your effort and help ! I really appreciate it. I will be returning for my vehicle maintenance.
KULHANDLUK
Feb 8, 2015
Eugene and Jun really did a good job making our buying experience a very pleasant and stress free one. I will surely recommend this dealership to friends and family if ever they need to purchase a brand new or used car. Thanks again guys!
rocio
Feb 8, 2015
One of the best service I've received so far. Roberto Romero was great at helping me understand the issue of my car. I'd recommend Nissan and Roberto to my friends anytime.
pmtnroy
Feb 8, 2015
We've been going to Carson Nissan for a little more than a year. We have had nothing but wonderful experiences there. Our service rep for our last visit was Jeffery Morgan. We felt welcomed by him and he kept us appraised of the status of the service on our Xterra.We've gone to other dealers for service over the years -- none of them come close to comparing to the customer service values exhibited by Carson Nissan. Take your car there -- see for yourself!
Mariann
Feb 8, 2015
my service rep was Christopher Ayala, he was very friendly and kept ma updated on the service work I needed. A couple items were covered under Nissan waranty and service was excellent. Carson Nissan is one of the best dealerships in the area.
Nissan
Feb 7, 2015
My experience was fantastic great customer service and a very professional place. In particular Javier Gutierrez, he was very professional, outgoing, and made sure my that my experience was more than great. Nissan Carson needs more sales person like him it will help the company's performance and generate revenue. Thank you Mr. Gutierrez for a wonderful experience and for helping me with my new 2015 Altima. Thanks, Angela Estrada Csulb Student
pacorro
Feb 7, 2015
Fernando is an excellent salesman....have a great attention....and works together whit usHe had a good patience.....whit us...lolWe had a really good experience...Here in Carson NissanI'm back complete and satisfied....whit my new Nissan rogue.....
Rosa90
Feb 7, 2015
Very satisfied with my buy. Thanks to our sales rep for everything he did to help us he really did try his best to give us the best.
imelda calvillo
Feb 6, 2015
I had a great experience yesterday when I was there Martel creer he was very nice and he try so hard to get us what we want and we came out so happy and I love Carson Nissan for that service they have and for having people like Martel creer. I love Carson Nissan yes.
Kellynavarro78
Feb 6, 2015
Roberto,Romero gave Kelly excellent customer service understood everything I was asking him about my car on my concerns!! ????my favorite car dealer Nissan Carson!!??
Xman
Feb 5, 2015
Carson Nissan went above and beyond finding the exact model my wife wanted. My wife and I couldn't be happier with Fernando who was amazing to work with and very friendly. If you are in the market for a new car Fernando is the person you want to talk too. We got the best deal in town and didn't feel like we needed to go price shopping. We also had the pleasure of working with Ramon who was also amazing and took his time explaining all bells and whistles.
Hybrid Guy
Feb 5, 2015
The Service Department at Carson Nissan is outstanding. Chris and Larry have consistently provided me with exceptional customer service over the years!! The work is completed on a timely basis and is always done right the first time.
Sonrisas1586
Feb 4, 2015
The sales staff is very friendly. Ruben Garcia was very helpful and very patient. He has great customer service skills. He really knows every detail in the cars, which made it easier to choose the right car.
Nechezona
Feb 4, 2015
My experience at Carson Nissan was excellent! I was greeted when I entered the location and immediately assisted by Peter Choe on what kind of vehicle I was looking to purchase. I test drove the Altima and found it to be too small. Peter recommended the Rogue and as soon as I got in I fell in love. Irvin was of great assistance with the financing. Overall I had a great experience and will definitely recommend friends/family.
Darber04
Feb 3, 2015
This dealer was awesome staff was really friendly. Javier and his manager worked with us all the way through our process. Thank you Carson Nissan.
bagets29
Feb 3, 2015
My car recently got a recall and after couple of days, I took it in and had it checked, I spoke to Carlos and he was able to explain all the details about the problem and he immediately took my car in to get fixed. I was very happy on the customer service I've had that day and was very proud of it. Glad I bought my car from this dealer. Get job people!!!!
chavez
Feb 2, 2015
Wow what can i carson nissan and Justin murillo are the best i love u guys and thanks for getting me and my family a brand new nissan sentra justin ur the Man!!!!!!
Lanaudenjr
Feb 2, 2015
It was great to work with Cristina Martinez in servicing my car. She is a very friendly individual and seems to enjoy her job. Overall the service I received at Carson Nissan was great as usual.
Adriana88
Feb 2, 2015
I purchased a new 2014 Nissan Sentra from this dealer today. It couldn't have been possible without my great sales consultant Jessie Avila. Not only was he very informative about the different models but, he was extremely respectful, honest, and worked with my budget. I would highly recommend this place!
danigrrl
Feb 2, 2015
I had an awesome experience! Martel greeted me with a amile as soon as I got ther. They worked hard to get me the best deal and worked within my budget. I would definately recommend this dealership to other people.
Rigo
Feb 2, 2015
John was a very great guy , good attitude, very friendly . He helped us out and gave us great advice I would definately recommend this dealer
racerbob
Feb 2, 2015
Dealing with Christina Martinez and the service staff is always a pleasure. They are friendly, listen to any concerns and take care of business. Great place to take your car for service and warranty issues.
veronica
Feb 1, 2015
It was a very nice experience ,all the employees were very nice and make me feel very confortable all the time i was there ......they are a great team ....i am very happy with the service ...
Ahwright
Feb 1, 2015
Carson Nissan Rocks! I had the best car buying experience Ever! Thank you Linda Webber...Ruben Garcia and Lisa in financing...Excellent customer service...you all made my day and within 2 hours I was blessed to drive away in my 2015 Rogue! God is Good and may he continue to bless you all!
pedro
Feb 1, 2015
Everyone was friendly and helpful im happy that i decided to come here and would recomend it to anyone who would want to purchase a car.
Jessie
Feb 1, 2015
John Ancheta was great with me and my family, he helped us out and gave us some great advice . I would definately recommend carson nissan
Jawsh
Jan 31, 2015
We stopped by to check out a 2015 Murano. JJ was incredibly friendly, helpful, and honest about pricing, availability, and what to expect from Carson Nissan. We are still making our mind up on what make and model we want, but JJ made such a positive impression that we almost made our mind up on the spot. Carson Nissan will definitely be considered when we finalize our purchase.
ely
Jan 31, 2015
The people at Carson Nissan were friendly and willing to negotiate the best price for my budget. I am a first time buyer and the service was great! Justin was really helpful and I am excited about my first new car.
Jay
Jan 30, 2015
Tiffany Techaira was so observant in catching a bent weather strip seal on my car,I never noticed it. She ordered a new one,took care of my other maintenance,and got me a loaner car.I am very pleased with how quickly and efficiently she handled my service.Thanks Tiffany.
Andric
Jan 30, 2015
Great dealership and great people! Worked with Chris and he was really helpful and responsive. They were able to fix my car and found several warranty items that needed attention.
8lanquita
Jan 30, 2015
James Vinasco was really helpful and understanding. Jesse Avila was friendly and very professional, he didn't leave any questions unanswered. So happy I came here to buy my car.
AllyM9555
Jan 29, 2015
tiffany techaira in service is THE BEST SERVICE ADVISOR there hands down! I have been coming to this dealership for quite some time now and never really felt like there was anything that really stood out compared to the other Nissan dealers I have been to. I bounce between Auto Nation and here because of where I work/live so I must say I guess ill be coming to just one now and would have no problem driving the extra mile to receive service from this young lady! everyone there is nice and helpful but tiffany looks like she not only loves what she does but is happy to help you with a genuine kind of attitude that is almost impossible to find in the automotive business in general. So thank you tiffany you have a customer for life! your boss is very lucky to have you represent this establishment
ABBYALONDRA10
Jan 29, 2015
Chris is a nice guy helping the customers meet their needs when they walk in the service center. He is friendly and willing to help out.
Isaias
Jan 27, 2015
The sales representative was very friendly from begining to end. He showed us many vehicles and he finally helped us make our mind up on a Nissan Juke. I highly recommend John to anyone who is looking to buy a car. He is an excellent and friendly sales man
Kassandra0311
Jan 26, 2015
I had a great experience as a first time car buyer everyone was so friendly and nice totally recommend going here ,great vibe .they really do help
sb73_617
Jan 26, 2015
Our Sales Rep was very knowledgeable of the car. He was able to answer all my questions in regards to the electric car and rebates associated with the sale. I am glad I came to Carson Nissan to lease the car. I went to a prior dealership and a lot of info I requested were very conflicted with the research I've done online. I am very happy with overall experience at Carson Nissan.
Nsmf6
Jan 25, 2015
My mom brought me to Carson Nissan for a new car. Because I drive about 70 miles a day, I considered the Nissan sentra and it's great fuel economy. We met with John Medina who was very friendly and knowledgeable and made the entire experience seamless. Thank you John and Carson Nissan for the awesome service and an even much more awesome new Sentra!
malatorre323
Jan 25, 2015
Our sales representative, Jan Josef Anglo was attentive, courteous, and met our needs. He made purchasing a new vehicle experience a wonderful and pleasant one.
braus123
Jan 24, 2015
The worker from Carson Nissan was very attentive ( Robert Romero ) I was assisted without any delays on his part and asked me what kind of service I needed so immediately he quoted me for the service and he was hands on. I feel like I can recommend their service, thanks.
Starr
Jan 24, 2015
I received excellent service from the time I walked into Carson Nissan he was very accommodating, very nice and respectful. I was very pleased with his accommodations....I left with a big smile on my face
Jay
Jan 24, 2015
Had a great experience with John Anchetta today at Carson Nissan He helped me get out of a lemon Sentra and gave meA great deal on a 2015 Altima.I highly recommend speaking with John if you are looking for a Nissan
Simone
Jan 24, 2015
Am a no nonsense individual. JJ was exact, prompt and knowledgable during the selection process. Irvin met my requirements for the final purchase swift and without hassle.
biddie143
Jan 23, 2015
Tiffany Techaira is a great asset to Carson Nissan. Friendly, knowledgeable and always pleasant. She helps me stay on track and knows my service records. The dealership is clean, customer friendly and great service.R Biddleman
Nancy
Jan 23, 2015
Great customer service!!! This was the third car we bought from this Nissan and have had the best experience every time. I'm sure we will be back and refer out family and friends. Thanks for the pop corn and coffee!
bigpolo
Jan 21, 2015
Great service..... They went out of there way to give us what we wanted , with out the run around the hassle free. I we let everyone know about the service they gave me.
LShinners
Jan 19, 2015
John made the typically stressful car buying experience very easy! I was interested in the Rogue and he spent a lot of time walking through all the different models and packages with me. He asked a lot of questions about what I was interested in (budget, features, car color, etc.) and never got frustrated when I would flip flop between what I wanted. Everyone at the dealership was very friendly and let me know they were eager to work with me and there to help in any way. There was absolutely no pressure. Definitely the best dealership experience I've ever had.
Ha Le
Jan 18, 2015
After a car accident, I went here to buy a pre-owned car. They were very welcoming and introduced me to many different pre-owned cars. They made me feel very confortable to find my right car. And finally I found one which matched my interest and finance.
VRodriguez
Jan 17, 2015
I had and always get extraordinary service. Carlos Gaspar is so helpful and goes above and beyond. While my vehicle was getting serviced he would keep me posted with everything. Carlos is so very kind and thoughtful, he even got my cell phone out of the car which I accidentally left inside. I always ,always get the best service and all staff is friendly and helpful. I want to thank you sooooo much, I appreciate your extraordinary service =)
Rosa Encinas
Jan 17, 2015
I went in for an oil change and was out in less then 30 minutes. Christina is always very friendly, always has a smile. Great customer service, every time.
jdsp87
Jan 17, 2015
I have been going here ever since I got my versa in 2011 and this is by far the best and only dealership I will ever go to. I have been to other Nissan dealerships who seriously messed up my car even more during a simple oil-change (needed to by an entirely new oilpan!!). The people here at Carson Nissan know what they're doing, offer the best price, and honestly look out for you and your car. I have always come out of this dealership satisfied, even when there are little bumps along the road in my cars' maintenance. Speaking of which, I take ALL of my cars here now. Chris Ayala, Jeff Morgan, and Christina Martinez are awesome at what they do and definitely take care of me.
Monday
Jan 16, 2015
I'd like to say Thank You To Tiffany for the Beautiful service that I received the last few days thanks to her my car is like new she held me in so many way to make sure that I was back on the road and in a safe car. Thank You for all your help.
newsentra
Jan 15, 2015
Thank. You. For. My. Car. Happy with my new car and I will tell all of my friends and family about how awesome the service was
almost country
Jan 15, 2015
The service was really quick. It was a pleasure doing business with the service advisor. She was very friendly. Tiffany Techaira good work. Very good employee.
Gabbs
Jan 15, 2015
Professional and Friendly staff. I really do like bringing in my car for service at Carson Nissan. A free car wash is always a plus ????
Martin/Paulina
Jan 14, 2015
Best dealership I've been too would recommend to others as well very friendly okay price worked with what we had thanks alot for everything !
Jds12
Jan 13, 2015
After going to many dealerships to shop around , This dealership was great !!! I drove all the way from Santa clarita 50 miles away !!! They worked as hard as possible to give the best deal possible go to them !!! Jun , and Alberto were amazing !!!
James Watson
Jan 13, 2015
Roberto Romero, Martel Creer, and, of course, your internet sales manager, Eugene Cho, were absolutely FIRST CLASS to work with in securing the car I wanted to lease. Eugene was gracious, responsive, and persistent in both e-mailing me and calling me ... his steadfast communications, good will, and responsiveness made me want to do business with him and Carson Nissan. Martel was delightful, made the credit check a breeze, and picked up my car from another dealer and drove it to Carson Nissan; Lisa was a whiz at making the paperwork fly and explained every item I signed; Carson Nissan provided me with a loaner Rogue and it was agreed I would come by the next day and take delivery of the car after it had been checked out. SURPRISE! Eugene delivered the new Murano to my home after it was checked out later that evening, then drove the Rogue loaner back to the dealership. When I discovered the next day that I had left some personal items in the car I traded in, no problem! Martel, Eugene, and Robert secured those items for me and I picked them up in their offices at Carson Nissan the next day. These guys make for a terrific team! They are personable, competent, straight forward, and want your business. I hate the car buying process, haggling, etc.; but these guys made it hassle free. Thanks, Carson Nissan. Your people do you well.-- James Watson (a happy camper!)
Rebobulate
Jan 12, 2015
Tiffany made me feel that I was not only a customer, But part of a family. This kind of service experience is far and away better than the average experience with other dealerships. Beleive me, I know the difference. Keep doing what you are doing Tiffany, that's why people are lining up to see you.
Alex
Jan 12, 2015
Sales associates were very nice, and friendly. It was a very great and pleasant experience. Very helpful and the process was not that long. I would recommend this dealership.
miriam.7580
Jan 11, 2015
Excellent service! I recommend this dealer to anyone who needs a car! JJ angelo was extremely helpful and cleared out any questions I had. thank you for everything!
Rachel
Jan 11, 2015
Consultant John Medina, met me when I stepped out my car he asked can I help you. I'm looking for a car. Bought a car.
bagets29
Jan 11, 2015
Chris took.care of me right away when my car needed an oil change. Keep up the good work chris!!. Also to Roy,very professional! !!
Dinora16
Jan 10, 2015
I love the service they had, and we got a very good deal! Had an amazing experience, they gave us very good attention too. Felt very comfortable
celina mata
Jan 10, 2015
I love the service was very good the people was nice and the service too I definitely recommend this Deler was great experience everything was good.
Swit16
Jan 9, 2015
Excellent service as usual from Jeff Morgan. Polite, Friendly and very helpful, He knows what He's doing. Definitely coming back for my next service and will highly recommend this Nissan Service and Dealership with Family and Friends.Thanks Carson Nissan!
jangelflores1
Jan 9, 2015
Tiffany Techaira was extremely helpful and answered every question that I had with ease. She took care of all my car service needs. One of your best workers!
aaallen
Jan 8, 2015
We arrived Carson Nissan to look at a vehicle that my husband had seen online. We were immediately greeted by friendly faces. Our sales consultant Martel took us for a test drive and we loved the car. We got a terrific deal and couldn't be happier. Everyone from the internet sales person to the finance person were friendly and helpful. Thank you for making this purchase quick and easy!
larissaflores
Jan 8, 2015
Great service and wonderful team! They worked with me and made it possible for me to get a new car and I love it.Thanks to John and Nissan.
MedFarr
Jan 7, 2015
I just wanted to praise my service advisor, Robert Romero, for his customer service. He was very knowledgeable, courteous, friendly and professional. I would recommend him to all my friends and relatives. Thank you Robert.
marco
Jan 7, 2015
I know the nissan brand but the service and the treatment I got were tipically too good.I really recommend Carson Nissan, excellent. My family and friends are amazed whit the purchase I made. Thanks Mr. Jessie Avila.
pattylo72
Jan 7, 2015
I make the drive from Sherman Oaks because the customer service is top notch. Carlos is courteous and takes time to explain the services that are recommended. I appreciate his professionalism.
edgomez5
Jan 7, 2015
Purchase experience at Carson Nissan was great. John Medina was very helpful and knowledgeable about the vehicles and their options. He did an excellent job in helping me pick out the right car for me. I showed my truecar certificate and right away I was given a great no haggle price for the car. They also helped with a trade in. Over all great service by the team there.
Sammi27
Jan 7, 2015
Couldn't have had a better experience!! Friendly, clean, and overall just a pleasure! I know my car is in good hands at Carson Nissan and Jeff's good spirit and humor made it that much better :)
cleblance
Jan 7, 2015
Excellent service as usual. I was kept in the loop in regards to the status of my vehicle and offered a loaner as soon as it became apparent that the repairs would take some time. Thank You Ms. Martinez. You're the best!
imre
Jan 7, 2015
Tiffany in service was great......very professional and very knowledgeable....full of energy and has a very good presence!!!! Never going anywhere else!!! Love love love this place
Yamilexi Cortez-Gaspar
Jan 7, 2015
My first time there with my family at the dealer I experienced it with Jan Josef Anglo and it went great. He was such a nice, hard working,energetic guy and very helpful. He wasn't boring at all..he will keep the conversation going at all times. I will definitely recommend him to anyone. Later on when I save for my own car I will definitely go to him for service.
Rafael cortez
Jan 6, 2015
I really recommend ramon suarez he's really good helper of finding the car that your looking for and whats best for you..... I was really glad of how friendly he was .. If you need a car just go to carson nissan you'll be more than satisfy......
Alfred
Jan 6, 2015
I have other choices to get my vehicle serviced, but I choose Carson Nissan as my vehicle sanctuary. I love their customer service. They made me feel part of their Nissan family...Thanks to Mr. Larry Russell. You're the MAN!!!
Teresa
Jan 5, 2015
My experience was great. I came in for a good deal and I got it. Everyone is very friendly at Carson Nissan. Thank you again for the help. I love my 2015 Altima.
lobo
Jan 5, 2015
Got us the deal we were looking for and more. Very pleased with our brand new car and feel peace mind knowing that our vehicle is well protected, thanks again.
Jose
Jan 4, 2015
I got my first car today. Even though I was thinking of getting a better price . For a first time it was more than decent . I'm very happy with my Nissan . Thank John you are nicer than the other guys :) Alberto needs to work on not loosing his patience... that was not so nice to see. But thank to the main guy we got what we wanted . Oh yeah John is really nice.:D
Mman
Jan 4, 2015
Carlos Gasper at the Service department.very helpful, excellent customer service, took care of the required repair to my car, took care of the paper work in a very professional way. Thank you for your help.
Tracy Barnett
Jan 4, 2015
We worked with Jeffrey. Morgan this weekend to get our oil changed. It was such an easy process. They also washed our car as well. I would recommend this dealership to everyone we know. We have had excellent service from the purchase of our car to our first service on it.Thank you very much, Tracy Barnett
Zfan
Jan 4, 2015
I recieved my first ever vehicle ( on new years eve!) as well as my dream car! Car shopping for me initially was such an pleasant experience with other dealerships. However, after working with this Carson, I would recommend EVERYONE to go there. They are a genuine establishment and trust that they would do their best to help you. They really care about their customers and no one goes home feeling unhappy! My customer representative was Peter Choe and he was the BEST!!!!!!! The managers there were also super caring and helpful and everyone dynamically made the experience a wonderful one. Thank you for such a rewarding experience.
SentraSV14
Jan 3, 2015
Going into the Nissan Dealership for an oil change on my Versa, I was not expecting to step out of the dealership in a brand new Sentra SV. As I waited for the Service Center to finish the oil change, Jessie Avila greeted me and suggested I upgrade into a new car with a better %APR. Alongside with others from the Nissan Dealership, Jessie was able to upgrade me into the 2014 Nissan Sentra SV at an reasonable price, something other dealerships had not been able to do for months. This is the second time I purchase a car at Carson Nissan and will definitely not be the last. The team at Carson Nissan work like a well-oiled machine as they enjoy assisting each an every person that walks in, making them much more than the ideal Car Dealership.
thuykiwi
Jan 3, 2015
I had a fabulous experience coming back to Carson Nissan to use my Go To Distance Program free car rental with my prior LEAF purchase. Larry Russel helped to arrange for me to get a car efficiently and when I returned the car he offered to have my LEAF washed on the outside, wiped, and vacuumed nicely on the inside. Other staff members like Irvin have always go out of his way to help me. It is so refreshing with Irvin, who helped me with my LEAF purchase, because he always says yes to everything I asked him (within reason, of course). I never thought that I could have a good feeling coming to a car dealer but I actually enjoy coming to Carson Nissan for things I need because people are nice and there is always a warm drink waiting for you.
Plumber Rick
Jan 1, 2015
From my initial phone call to inquire about a Nissan NV 3500 through the entire process, Max was there. I never felt like he was trying to sell me something. I told him my preferences and he not only located the vehicle, He honored his price he gave me for an in stock vehicle.Max wrote up the contract and had it delivered to his dealership. Next day Max called and picked me up at my home 25 miles away, This was on 12/31 to pick it up in time for the end of year Tax cut off. He even blew dinner with his wife to get this deal completed on New Years Eve. Max is a true gentleman and handles the entire process. No middleman or hidden from sight manager. 35 years of buying vehicles and Max was the best of all my dozen plus transactions. Thanks again and I will be back for all my future purchases. Plumber Rick
Andara
Jan 1, 2015
This is the second time I've taken my car in for service at Carson Nissan. The first was for routine maintenance, and we chose them form convenience of location. They did a full inspection and came back with a laundry list of things in need of work that we couldn't afford and they didn't press us on any of it, though they did stress that some items needed to be dealt with.This time around, we were dealing with the most critical of those items. Despite it being a Saturday on a holiday weekend, we had a call (missed) before the end of the day, and another early the next explaining what they'd found and how much each item on the list would cost. Since we'd been prepared for a big bill (catalytic converters aren't cheap and we already knew our exhaust system was busted), we gave the go-ahead on the three big-ticket items and several smaller ones.A couple of days later, we got a call that one of the items wasn't actually the issue they had believed, so that knocked our bill down a bit. Through it all, Tiffany Techaira was polite, professional, and very upbeat. She didn't try to sell us on any service we didn't need, and didn't push for the less-urgent things we still do, while still stressing that they would need to be fixed.Plus, since we were in for major service, the optional rental turned into a proper loaner, and we didn't have to rearrange any of our big plans for the holiday, despite our car being in the shop for several days. The Rogue was a decent vehicle, but we're very glad to have our Altima back.
meli_gon
Dec 31, 2014
I am satisfied with my recent service at the Carson Nissan service center. I was having an issue with my Altima & they were able to fix it quickly and efficiently. I really appreciated Larry's help through the process.
christopherf
Dec 31, 2014
I was due for an oil change and our GPS system was not working properly in our new 2014 Nissan Altima 3.5 SL. Sometimes when you go do a Dr. the problem does not show up when you get to your appt. with the Dr. Jeff took a drive along with the technician and fortunately the problem that we were experiencing DID show up; they downloaded a software update and even though the issue did not appear on the update, the technician took the car out for a drive again and he fixed our problem. The car was due for a paint protectant application, a 3 hour process and Jeff offered to provide a ride to the local diner! This is my second experience with Mr. Morgan and it was again, exemplary. We live in Beverly Hills and of course could have our car serviced locally but I make the drive to Carson when service is needed; such is the high caliber of care and attention.Sincerely,Christopher Frank on behalf of Jamie Dorfman
Evelyn J
Dec 31, 2014
Took my car in for a recall, service engine light on and a recall that was fixed but light kept coming on. They fixed the recall, the service engine and had to order parts for the airbag recall. There was no charge since my car was under warranty. My car was ready when promised. The parts came in the next day.
nettez13
Dec 31, 2014
Jeff, Roy, Irving, &Oscar took care of us in an exceptional way as always. All of our concerns & needs we4e addressed in a timely manner. Thanks.
bmarquez928
Dec 31, 2014
Jeff Morgan assisted me for my first service visit and he did a fantastic job! What a nice guy and he looks like he enjoys what he's doing! It was a great experience!
Nismo
Dec 31, 2014
This dealership deserves straight 5 stars! Very welcoming and I didn't feel any pressures at all (where most of the dealerships make you feel you are the piece of meat..). I'm so glad that I decided to drop by here. Sales person John Medina was outstanding - He's knowledgable, professional yet has warm heart. He even took extra miles to make sure I was thoroughly taken care of. Irving took care of all my concerns too. Thank you so much John and Irving!:) I will tell all my friends and co-workers to come here!!
jtdg777
Dec 31, 2014
I was at this dealership this morning to have my brakes serviced and as always, I was very satisfied wit the friendliness and professionalism of the employees. Jeff Morgan was my service advisor and he was very efficient and courteous. I will definitely recommend this dealership to my family and friends. J. T.
happiness#12
Dec 30, 2014
Me senti muy comoda tratando con John. Fue la mejor experiencia que e tenido en la compra de un auto. Fue muy hamable y me ayudo en todo momento.
Irenem
Dec 30, 2014
John made my new car purchase a great experience. He explained my options which helped me make the right one for me. Thank you John.
veronica
Dec 30, 2014
Gracias John por tu ayuda que fue exepcional para comprar y disfrutar de un nissan sentra el cual disfruto con mi familia y no dudaria en recomendarte como un muy buen vendedor
andres lopez
Dec 30, 2014
I appreciated how quickly Jeff & his manager agreed to replace the defective headlight on my 2014 Rogue. Jeff immediately ordered the part and it was received the next day!!! I enjoyed Jeff's friendly & professional attitude!
jrbbsias
Dec 29, 2014
Ever since I owned my Rogue, I've always taken it at Carson Nissan for my service needs. Carlos always makes sure that my car was taken cared of. He listens to my concerns and then takes the time to keep me updated with the necessary maintenance that my vehicle needs, like a good neighbor - like family. He sets the bar high in customer service skills and makes you feel that you are more than just a customer. He always checks if any repairs or service are still within the factory warranty to make sure that I pay for the actual repairs that I need to be charged for (now that is pretty rare nowadays). Because of him & his kind demeanor that Carson Nissan continues to earn my trust, loyalty and business.
Donontime
Dec 28, 2014
I have had no problems with Carson NIssan. Since the time I purchased my GTR, they have given me excellent customer service. Roy has been very detailed with my cars needs and has given me the most professional service and Chung my GTR mechanic has taken care of my car like his own. Thank you very much Carson Nissan.
nacho52
Dec 28, 2014
I received service from Carson Nissan Dealer Martel Creer on December 17th, 2014 for the purchase of a Nissan Murano.My first impression was that Martel Creer was very interested in our welfare as customers and he was very professional. If it wasn't for him, we'd probably still be looking for a vehicle for purchase. He went above and beyond the call of duty. He gave us time to consider our options. We came to a good compromise in terms of financing the vehicle and closing the deal. Thanks to Martel's "esprit de coeur," we are very happy today with the vehicle we purchased at Carson Nissan. We wish Martel well in his career and in his endeavors in car salesmanship. I'm sure you'll always be an asset to Carson Nissan. Thank you very much. ~Kirk Spencer
lowra95
Dec 26, 2014
This is the second time my family purchases a vehicle from Carson Nissan. Eugene was very friendly and took all my concerns into account when giving me more information about the car that was perfect for me (Nissan Rogue). I definitely recommend Carson Nissan and Eugene services for any person confide ring to buy a Nissan :)!
brittrad14
Dec 26, 2014
Just bought my first Nissan at this Carson location after leaving Gardena Nissan because they were so rude. Christian G. helped us find exactly what I was looking for and Ivan gave us no trouble at all. We told him what deal we wanted and he gave it to us no haggle. Everyone we talked to and dealt with was kind and genuine, they really cared about what I wanted in a car. Thanks to Christian and Ivan, this was probably the easiest car deal ever made. I can not thank Carson Nissan enough for all their help and hospitality.
Jay Somar
Dec 25, 2014
Fleet manager and agent were superb. Never gave up on my needs. The store was filled with goodie. What more can u ask for. Just simply amazing atmosphere.
bio_chai
Dec 23, 2014
Excellent service with a timely and friendly fashion. Plus, you always get a free wash. What more do you want? Take you car to Carson Nissan today. Roberto Romero, a terrific guy.
lisa3curt
Dec 22, 2014
This is were we always bring our cars for service, starting with our very first visit when we bought our Sentra.We have always had friendly and efficient visits at this dealership.Thank you!
Rick
Dec 22, 2014
Excellent service. Short wait, and friendly staff. I bring my Nissan vehicle for service in one place only, and that's Carson Nissan. Keep up the good work Christina!
Crios
Dec 20, 2014
My car had been acting up, and after reading all the great reviews I am super glad I came here. I was even more pleased with the young lady that helped me (Tiffany Techaira) she was so welcoming, friendly and just such a sweet person. She helped me out right away and went above and beyond to make sure all my issues were taken care of. I will be coming here if any issues should arise. Great costumer service.
iwk469
Dec 20, 2014
Let me first say OMG OMG for Mr. Martel Creer he was amazing. This is our 3 purchases from him. He will always be our sales person., I am very pleased I really like my car.! Martel greeted us in the parking lot, we had a great experience and the customer service was excellent.Martel and Randall were very professional and knowledgeable and helped us to find a perfect vehicle. He got me exactly what I asked for.it was honestly the best car buying experience. I definitely recommend him. They took care of everything from financing and maintenance
gloria
Dec 20, 2014
Christina is an awesome Service Advisor . She is a total professional who is very knowledgeable in her area of expertise and who consistently provides service with a smile.
Dave
Dec 20, 2014
Thanks , Christina, for the prompt and courteous service. I like to be informed on what's going on with my frontier and Christina was on it. Thanks again.
moniemoan
Dec 20, 2014
I was very happy to be immediately greeted by Tiffany, she had a very friendly disposition. After a quick, initial inspection of my vehicle she informed me of what services I would need and which I would be able to put off for another time if I wasn't able to take care of them that day, as well as any coupons and deals that were available to help with servicing my vehicle. She got me back in my car and on the road quick, thanks Tiffany for all your hard work and friendly service.
Helen
Dec 19, 2014
On Dec.18 Wed. I meet the most caring sale rep. When I thought customer service couldn't get any better. Mr. Fernando Sandoval meet me at the door with a smile. Very professional and I must say from start to finish he kept my needs first. Mr.Sandoval was very patient and concerned not just for me but also for my daughter. He made sure I got what I wanted. Before I made my final choice he showed me 5 car's that was in my budget. I just want to tip my hat off to him and Carson Nisson also the house keeping was excellent. Keep up the great job. I'm very happy and please with my car and payment.
cinwispered
Dec 18, 2014
Great job, I am really satisfied with the job and the how friendly Tiffany Techaira I would recommend my fried to go with her. She is great in what she does. I liked how well she explained everything.
NBJ 1
Dec 18, 2014
I used to go to another Nissan dealership for service but since I changed to Carson Nissan I have been much happier. Jeffery Morgan greeted me and explained what would be done to my car. It He took time to go over everything It took less time than I thought and I was very happy with the service. Jeff even walked me to my car! That was nice.
Jose
Dec 17, 2014
Visite varios dealers de Nissan y ninguno me trato con la amabilidad y profesionalismo como lo hizo Mayra Ramirez en carson Nissan. Estoy muy contento con el trato que me brindaron
akmathews
Dec 16, 2014
my transaction with this dealership wasn't an easy one, coming into a deal with negative equity you didn't know you had is a tough pill to swallow. however they, especially my sales consultant Jan Joseph "JJ" Anglo was as helpful as he could be. the deal was made that I could work with. and now I'm glad that I came in.
PamBee
Dec 15, 2014
Not by the excellent service, but the knowledge of Tiffany Techaira. She knew the nature of my problem right away and proceeded to get my car into service as soon as possible. I don't usually get a young lady service person, but now I can request Tiffany. Not only was she knowledgeable, she was very friendly and as soon as my car was serviced and washed (tires were also armoralled) she came to inform me as I waited in the waiting room. This was not a planned visit for me at Carson Nissan but I was in and out in about an hour. YES!!!
wp9182
Dec 14, 2014
The service department is where carson nissan shines. I was blessed to have Jeffrey Morgan, help me through a very stressful situation. I would not recommend this dealership as far as buying a car, due to the fact that many of them are not honest in their dealing, and will not help find a solution to the problem presented. However, because of staff like Jeffrey Morgan, the day ends well.
eppieviola
Dec 14, 2014
Excellent service: I really liked the attention and services given to me during the outstanding checkup of my Sentra and most esp when I got my new tire installed due to a nail in it. Tiffany went above and beyond that I got my car service doen. Thank you! I had bought 3 cars from Nissan Carson. You outshine in your work Tiffany Techaira. keep smiling!Your loyal customer,Efigenia C. Viola.
jjjacks
Dec 14, 2014
.salesman went out of his normal duties and showed me all the features inside and outside the vehicle. what he didn't know he found someone who did..
betof64
Dec 13, 2014
I really liked the attention that they gave me, and that I found exactly what I was looking for. I am very satisfied now with my new car.
speculator10
Dec 12, 2014
Robert R in the service department was excellent. He was friendly, explained everything to me and after my car was finished walked me to my car and shook my hand and sent me on my way. He made me feel like a VIP
cupcakenofilin
Dec 12, 2014
I went to Carson Nissan as a first time buyer with little established credit. My sales guy Peter was AWESOME, he was patient, kind, honest, and very professional. He went above and beyond to make sure I got in a car that I was happy with and fit in my budget. All around great guy, the finance manager Randall was wonderful I was so happy when I left. If you are ever looking to purchase a vehicle Carson Nissan is where you want to go. Their entire staff is great the service was tops. I would definitely recommend them. I purchased a 2014 Nissan Sentra great car, great price, great customer service!
rosemaryy729.
Dec 11, 2014
Me and my father were helped by Jessie Avila nearly two weeks ago, I can honestly say he's a great salesman! Reason being is that we initially went in to buy a lower priced sedan or versa, we weren't really open to anything higher priced than this. Jessie provided us with a numerous amount of options, he was really able to understand exactly what we wanted and needed. He gave great recommendations and went that extra mile to make sure were left more than satisfied that day! He also repeated many times to not hesitate to give him a call, he also made us feel very comfortable and gave us a very warm welcome to the Nissan family! Just a quick note, he wasn't annoying like other salesmen I've encountered, all they do is just push and push so you can buy and buy, Jessie showed that he cared for what exactly it was we needed and made sure we knew all our options and that we had so much to choose from! Aside from his professional performance, in general he was a very humble and extremely polite person. Martel was extremely helpful as well, made sure he answered all our questions, went over all the auto manual with us and made sure we understood. Very very nice person!
Simplistic220
Dec 11, 2014
The service dept at Carson Nissan has been good to me so far. Last service there was a problem and Roy did all he could to make it right. So far this dealership has been a way better experience for me. I traded in my 2011 dodge challenger for a 2014 Z and have not once regretted it. Service and product so far have been a huge upgrade. Christina and Jeff have been the two service people I have dealt with and I would recommend them.
jkbrooks
Dec 10, 2014
I worked with Jessia Avila. he was very courteous and helpful. He clearly understood the process and expedited all aspect for me. He came through on all the promises made.
Amwilson5
Dec 10, 2014
I had an amazing experience with Jeff in service. He got me in services my vehicle and washed it super quick. But he also went above and beyond and fixed my flat for me for free!!! Thank you for making my day so much better
kurlykelbel
Dec 9, 2014
My wife and I came to Carson Nissan for a new car after her car was totaled in an accident. We were met by Silviano with a cheerful hello and willingness to help right away. We asked to speak to the Fleet Manger and he took us when we meet Irvin. Both helped us threw the whole process. Irvin asked what we were looking for and we told them that we would like to look at the Pathfinder. Silviano and Irvin both walked us out to look at the Pathfinders. We found one that we loved right away. While we test drove the Pathfinder with Silviano, Irvin worked on pricing for us. We had our two children with and they treated them like they were one of their own talking to them and asking if they needed anything. The whole process was simple and was the easiest was car buying experience ever!!!! When it was time for Lisa in Finance we were almost done and Lisa was ready to help us with a smile and she personally called the banks to get us the best rate. She set up an appointment with the service department the next day to have LoJack installed on our Pathfinder. This is when we met Carlos and he was just as just as friendly and kind as the everyone we met the day before. We I came back he met me at the door and had everything ready for me to get on my way. It is by the friendliest service center that I have ever been to. I have never had a better experience. I have already been telling my family and friends to come and talk to Silviano, Irvin, Lisa, and Carlos at Carson Nissan. The entire staff was Awesome and friendly. We never felt pressure and it was the best experience I have had buying a car. I will be returning again to buy my future cars. Thank you for making this experience the bestAndrew and Kelly Gomez
Jessie D
Dec 9, 2014
I'm SO happy that you guys were open on Sunday!! I was able to get my car serviced and the service team was very professional. I will never go back to the Nissan dealership that I pur chased my car from. Carson Nissan is SO much better, fast and effecient!!
ScottClay
Dec 9, 2014
Brought my car in for a repair, and Carlos and Larry listened to my concerns and addressed them correctly. In the end, the repair was made to my satisfaction. Thanks, Carson Nissan!
jrb1090
Dec 8, 2014
Tiffany and Christina in Service were great...they were very polite and attentive. Tiffany kept me updated on my car's progress all day and made sure everything was ready when I arrived to pick it up. Very satisfied!!!
juliann.lopez
Dec 7, 2014
I tried another local dealer when a friend suggested we come to his dealership for service. We didn't have the same customer experience that I get when I come to Carson Nissan. When an issue arose, we immediately called Carson and were happy we did. The only issue was that we had to call and follow up on a part that needed to be replaced per our warranty. Not a big deal, but if you strive for service perfection its a small detail that makes an impact. I'd also like if there was a brief overview of what was completed when I pick up my car.
Luciana DeGrazia
Dec 5, 2014
Good to know I can always count on outstanding service. Jeff and everyone I interacted with at service dept. were very friendly and helpful. My car was making a funny noise, they took care of it in a fast and professional manner!6 stars! :)
Christian godinez
Dec 5, 2014
Christian was very helpful good kid well conducted good sales man and excellent in knowing every question I had for him well organized thanks for your service
Esari
Dec 5, 2014
My experience with Robert was fantastic he made sure he understood what we needed with our car he helped us to make sure everything was taken care of he even went as far as look back at the history and make sure we were satisfied with the service he's a great workerand Nissan should be proud to have him as an employee
Madski11z
Dec 5, 2014
Tiffany from the service department is awesome... She is very attentive and kind..... she has a great since of humor ......thanks girl .....be back soon
Ana_T
Dec 4, 2014
My mom and I were very nervous about going to look at cars due to a prior bad experience with pushy salesmen but we where pleasantly surprised when we walked into Carson Nissan. Christian G. greeted us at the door and showed us the cars we were interested in. He was very helpful and not at all pushy or aggressive about the sale. We ended up getting a brand new Nissan Versa and we couldn't be happier! The whole experience was great, the finance team was very understanding and worked to get us a great deal.
hanaruth
Dec 4, 2014
Brought my Nissan Versa in for a transmission issue and was worried it was going to cost me an arm and a leg and leave me car-less for several days. I was delighted when it only took Chris Ayala and his team just a day to not only diagnose, but also fix, my car with a computer update. The cost was far below what I had anticipated and I left very happily the next day with my car. Chris was friendly and I didn't have to wait at all when I brought my car in and picked it up. Excellent service and worth the extra drive!
jennifer3ai
Dec 3, 2014
I don't even know where to begin. Me and my wife went in to look at a Nissan Rogue I told her if the numbers were right we will purchase the car. I went in Danilo Echeverria greeted us and we told him we was just looking at rogues we wanted specifically a 2014 because it would be cheaper. He showed us a couple of cars said give him a min he wanted to introduce us to a sales manager. I told my wife here comes the bait and switch. We were introduced to Irvin Vasquez he was an assistant sales manager. Irvin is the man he told us if i can get you the same price of a 2014 but put you in a 2015 what would you think. I said that you would be lying lol. He was excellent in every category very caring understanding man I loved my experience. I bought my car last year from Hooman Nissan because of the lifetime oil change man I rather pay for my oil change DO NOT GO THERE what people write on yelp is true. They lied about everything Hooman only care about money and your signature after that they are MIA. In short DONT TRUST THIS PLACE HOOMAN SUCK!! I never write reviews but I had to share this come to Carson nissan meet irvan Vasquez you will see what i'm talking about. I'm a correction Officer and I know bull crap he is genuine and will keep it 100%
Denise Radine
Dec 3, 2014
After leaving another Nissan Dealership because we felt taken advantage of, we tried Carson Nissan because the Rogues driving ability surpassed that of CRV and RAV 4 by far. The interior is also a purchasing point! Our experience with salesman Christian Garcia was super. He was not pushy, took the time to show us all options, and was very respectful and sincere! I could not have asked for a better salesman. He new so much about the Rogue and all Nissans for that matter, very knowledgable. He even made sitting for finance a pleasant experience. Congratulations Carson Nissan for finding and encouraging a salesman like Christian Garcia, what a valuable asset you have! BTW my daughter could not be happier with her car! Thank you Carson Nissan for my first pleasant car buying experience and I've had quite a few.
andres lopez
Dec 2, 2014
I was pleasantly surprised when Chris Ayala came out and greeted me with a smile & friendly welcome : )!!! Chris honored my oil change coupon from another dealer without question which I appreciated!
effie1
Dec 2, 2014
Excellent experience with Martel Creer the best salesmen in the world..He made me feel very special, I am very pleased. I really like my car...!Effie Hicks
briansardisco
Dec 2, 2014
I had such an amazing experience at Carson Nissan thanks to Fernando Sandoval! I was worried that buying a car would be exhausting but he he made it fun and really cared about me. I bought the car he recommended to me. He was honest and gave me the best price he could and I'm so happy to own a Nissan for the first time! Thanks Fernando! !
aja151
Nov 30, 2014
I was immediately greeted when I pulled up. While waiting in the cute little my 2 yr. old was actually pleasantly entertained (thank God). In no time Christina let me know that she found some items that I needed fixed and that they were still covered by my warranty! :D She already had a rental car waiting for me outside. Felt like I was in and out, great service experience!
svargas5
Nov 30, 2014
Our dealer, Jan Josef Anglo was very nice and cool. He gave us a really good deal. #carsonnissan4life Carson Nissan is definetly the best dealership.??????
Nieca05
Nov 30, 2014
Our visit with JJ could not have gone better. He was friendly and patient, characteristics we had not found elsewhere. We left the first time undecided and it was because of JJ that we went back and specifically made an appointment with him. He answered all of our questions, walked us through all of our concerns and most importantly did not make us feel rushed or pressured. He spoke highly of his manager and his love for what he does. It was unlike any experience we had been through at any of the other dealers we had shopped. Thank you JJ for make this purchase an easy one.
gabriellemariecobb
Nov 29, 2014
With cars lined up in service line I was nervous but very quickly the line disappered. Tiffany was service advisor who helped me, fabulous and friendly advisor who not only did what I asked but checked for issues that she knew could be wrong and got them fixed through my warranty.
kayjay2B
Nov 29, 2014
My car salesman Juanito Prodigalidaf gave me great service, and made sure I was really happy with my visit and the vehicle I was purchasing
maxwell456
Nov 28, 2014
I had a great overall experience good teamwork I was in and out. for my serviceplease keep up the good work Mr Christopher Ayala
gcy
Nov 26, 2014
Everyone was very helpful and nice especially the young man that helped me his name is Justin Murillo. He made it very easy for me.
Bev King
Nov 26, 2014
I dropped vehicle off for installation on last Thursday. Mr. Jeff Morgan provided great customer service from drop off until few days later for pickup.
SandieLynn
Nov 25, 2014
I walked in expecting not to get approved, or if I did I needed a high dollar amount of the down payment. Or being disappointed if I did get approved with a crappy car. After having a bad car buying experience in the past, I already had it in my head not to expect anything great out of my trip into Carson Nissan. I pulled up with my nephew and was greeted by FERNANDO SANDOVAL and his personality and energy was just the best. I told him about my credit and past car buying experience. Fernando and the manager got me approved and into a GREAT New/Used Car with the down payment I came in with. They are the reason why I will never go to another place to buy a car and WILL refer everyone I know. Great job Fernando S.
michu228
Nov 25, 2014
I've tried other nearby dealerships, but I've had be best experience with Carson Nissan. They are always so friendly and helpful. Roberto took the time to inform me of what they planned to do when I dropped my car off and then explained everything they had done AND what I'll be needing in the future. Super informative and friendly. Best experience I've had so far! Thanks Roberto!
honoluluandmanoa53!
Nov 24, 2014
Hello. I had an excellent experience with Roberto Romero. When he informed me that I would need almost $800 worth of work done to my '05 Nissan I informed him I had purchased an Extended Warranty. He checked the records and it appeared that because of my miles I was out of warranty. I said that couldn't be possible as I recall having at least 2-3 more years of my warranty. He contacted Nissan and they verified an error was made re: the miles. I believe he went above and beyond the call of duty to help me out. He deserves a raise!
karlyahp
Nov 24, 2014
came in for oil change and filter change greeted by Jeff very nice guy felt welcomed went in gout out like nothing love coming here hope this review helps jeff is the friendliest in the service department
Jesus333
Nov 23, 2014
After going to two different dealerships I ended up at Carson Nissan. Jessie Avila was the one who helped me look at the different cars they had in stock. Jessie opened up every single car I wanted to check out not only that but he gave me the chance to test drive all of them. After comparing three different cars side by side I made the choice to get a Nissan Sentra. Jessie took his time to show me every thing the car had to offer and took his time to answer my questions. Before and after taking care of paper work he offered us great customer service and made us feel like we were at home. Thanks for the great service Jessie.
alex1010
Nov 23, 2014
When I arrived at Carson Nissan I was approached by Chris and helped me within a couple minutes. I went in for an oil change and he got my car in and out as soon as possible and washed. Thanks to all staff who worked on my vehicle. Thanks for the car wash.
Betty.B753
Nov 23, 2014
I have been going to the dealership on Hindry where I bought my car. Mistake! I'm so glad my car malfunctioned at school and I was forced to go to Carson Nissan. Tiffany spoke with my on the phone that night and worked with me the next day when i was able to get my car towed there. She is so pleasant, helpful, and friendly. She had me up and running at the end of the day and went above and beyond to help me get back behind my wheel :) Thank you Tiffany, I really enjoyed my visit to Carson Nissan and I'm even more glad that i met you. I'm never going back to Hawthorne Nissan.
Rodriguez64
Nov 23, 2014
Thank you Jan "JJ" for helping my family in finding the perfect car with more importantly at the right price. He was very knowledgeable, caring and made us feel like we knew we got a good deal (which is hard to find in most dealership )He showed great passion for what he does and know will do great things in the near future. Overall great job to everyone . We look forward to doing business again in the future
telly_loves
Nov 23, 2014
Ive been a customer of Carson Nissan for about 3-4 years now. And Ive have a couple different service people help me. Before I came in this week by far my favorite most helpful service person was Larry. But I can now say, I have a new favorite service person & her name is TIFFANY TECHAIRA! She was so warm and helpful from the moment she walked outside to assist me, to the very moment I drove off in my car. Ive never received the type of genuine care that I received from Tiffany. She was honest with the diagnosis of my car. And went above and beyond to helpThank You TIFFANY!
isidanny
Nov 22, 2014
Christopher Ayala was very helpful and very friendly. When I got to the dealership and parked my car at the service area he came right away to me and ask what I needed and I didn't have to wait for somebody to help me. I am very satisfied of what he did for me and will always come back.
tma1958
Nov 19, 2014
I had the most rewarding experience in purchasing my vehicle from Carson Nissan, My first interaction came from Eugene Cho. I went online to just look to see what was out there and left my phone number. Eugene Cho gave me a call and we talked, he asked what my situation was and after talking with him, he told me that he felt Carson Nissan would be able to bless me with purchasing a new vehicle. We made an appointment that I was unable to keep. Eugene followed up with an email and phone call and we did all the paperwork and made an appointment to come in on Saturday, November 15, 2014 at 11:00. I'm proud to say that I have never experienced such a major purchase so easily and smoothly. Truly it was a Blessing for me to drive home in my new 2014 Vehicle and I'm a proud part of the Nissan Family!!!! Thanks Carson Nissan!!!!
margarita.mendieta.3
Nov 18, 2014
I want to say that we were very impressed with Oscar Rodriguez, he was very helpful. He tended to our needs and was great in getting what we were looking for our family! ! I would highly recommend this dealer especially Oscar! ! Thank you again!
moniloz4
Nov 17, 2014
My experience with Salesman, Justin Murillo was excellent. He was super friendly and down to earth. Very professional and courteous. He helped me get a great rate on my car and I would recommend him and this dealer to friends and family. Thanks Carson Nissan.
Nancimarr
Nov 16, 2014
Every once in a while, you cross paths with an individual who really makes a positive impression, and you just want to tell someone how thoughtful that person was and how nicely you were treated. I ran into that 'once in a while' person at the Carson Nissan Service Dept. His name is Larry Russell. Even though it was not his responsibility to address my issues, Larry was the one individual who stepped up to the plate, reassuring me that my delimma would be handled. I left the Service Dept with full confidence that my issue would be remedied, and it was! Thank you, Larry. I really appreciate everything you did to help make the purchase of my new Altima a success.Nancy Marriott
jwllms725
Nov 16, 2014
I recently visited and purchased a new 2014 S Model Nissan Pathfinder. I had been looking for a vehicle for some time. Once I decided on the vehicle I went to Carson Nissan due to a lot of good advertisement on the radio. I was treated by Brian Flores who's friendly disposition helped me chose the right vehicle. After the vehicle was chosen and paperwork completed, I met with the management staff to close the deal. I had sold my home in another state on a short sale. Should I say more. But the financial manager Farrak, I believe his name is, worked out the numbers. Within hours I was driving out of the lot with my new vehicle. The staff was so friendly and hospitable including the parts and service departments. What a pleasure to meet such a fantastic team of sales people. I definitely recommend Carson Nissan! Thank you! Janice
carray21
Nov 15, 2014
Jessie was helpful and friendly. He worked with me to find a car I love. The people at Carson Nissan made buying a car simple and easy. Thanks guys!
Coqueset
Nov 14, 2014
Chris Ayala provided great customer service. He made me feel extremely comfortable, and he was very knowledgeable about the parts and service questions my husband Jason and I had for him. I am a very satisfied customer, and I will definitely recommend Chris and Carson Nissan to family and friends.Sincerely, C. Tolliver
Terrylynnpetty59
Nov 13, 2014
After reading many great reviews about Carson Nissan I decided to go in, hoping I would have a decent experience. Mr. Martel Creer was my sales person. I couldn't have asked for a better experience. Mr. Creer went above and beyond the call of duty. He was respectful, personable and funny. I had a great experience at Carson Nissan because of Mr. Creer and his Associates. I would recommend Martel to anyone, he was easy to work with and very knowledgeable. I am very happy with my purchase and have recommended Carson Nissan to my friends for their next car purchase.
Lita628
Nov 13, 2014
Love my new car. Really recommend this dealership, great deals and customer service. Very friendly workers. John and Jun were great salesmen and kept us satisfied our whole visit.
Todd taguchi
Nov 13, 2014
Carson Nissan/Jeff Morgan, Thank you so much for taking the time and answering our questions. You make us feel we are in good hands and to know you are not going to try and sale us a service my car doesn't need makes me trust you.You are a very nice and pleasant person to talk to.Thank youCarson Nissan
Billkearns
Nov 12, 2014
I brought my 2013 Nissan Pathfinder in for a Factory Recall and some other minor servicing. Mr. Jeffery Morgan was the service representative I dealt with and Jeff was nothing but professional. He listened to my concerns and made sure each item was addressed and completed in a timely manner. Mr. Morgan is truly there to assist the customers, much like Linda Webber was when I bought the vehicle from Carson Nissan in May, 2013. The kicker to the whole service trip which included an oil change, tire rotation, sun visor replacement was that I left the dealership without having to pay a penny for the repairs. My vehicle was also washed for me when I picked it up. Thank you Jeff for your outstanding customer service, professionalism and genuine care for your customer. I won't buy another Nissan anywhere else!
casta
Nov 12, 2014
John ancheta an his assistant jun were really friendly and helpful he helped me get a really good deal on a car that was already priced reduced overall professional I would strongly recommend him.
Michelle.787
Nov 11, 2014
After reading many great reviews about Carson Nissan I decided to call, hoping I would be able to receive a great experience as well. When I called, Fernando Luquin was very helpful answering all of my questions, informed me of other important information and we set an appointment. Although he was unable to attend the appointment, he called to notify me of the change, wrote down all of the details I wanted for my new car and offered to help however he could during the process. I was impressed and felt comfortable to move forward. The day of the appointment my boyfriend and I met with Ethaniel Baxter, who was very friendly and helpful. We reviewed the detailed notes Fernando had left and he brought over the exact 2015 Nissan Altima SV that I had asked for, plus it had extra features that I wanted but did not know would be included. DJ, the sales manager, was great and efficient during the purchase process. Fernando and Ethaniel have gone beyond expectations of service which is greatly appreciated. I highly recommend Carson Nissan and am proud to be a new member of the #1 Rated Car Dealership family!
SusanCervantes111
Nov 10, 2014
They helped my parents find the perfect car for us. The price wasn't too expensive but it was a good price. I totally recommend this dealership
jennifer.santamaria.73
Nov 9, 2014
Carson Nissan has an amazing staff, Roberto Romero helped me out in getting my oil change and explained to me what needs to be done on my next car service. He is very helpful and knowledgeable.
nao7070
Nov 9, 2014
Martel and Eugene were very professional and knowledgeable sales person and helped me to find a perfect vehicle. They took care of everything from financing and maintenance! It was a very pleasant experience, and I really recommend this dealership!
tomswift1
Nov 6, 2014
Jesse Avila was an incredible salesperson. Myself and my husband were uncertain as to which model we wanted to purchase so we had Jessie running all over the immense lot trying to find us cars that he thought would be to our liking and our price range. He let us test drive a Versa and a Sentra. He was so eager to answer any questions. He sat with us, offered water to us, and chatted with us while the sales manager worked on our deal. He was always there leading us step by step through the process. If I had a friend or co-worker interested in purchasing a vehicle, I would send him/her to Carson Nissan and have them look up and work with Jessie. He can't be beat.
jtdg777
Nov 4, 2014
This dealership has always been consistent in their superb customer service and work service, particularly, Tiffany Techaira, who took care of me yesterday. She was very knowledgable, professional and courteous. She explained everything to me in detail and it was very impressive. As always, I would definitely recommend this dealership to my friends and relatives. Thank you Carson Nissan. Thank you Tiffany for a job well done. Joey T
blasjuanc
Nov 4, 2014
Very professional staff that is very knowledgable of their vehicles. Mayra and Ruben treated my fiance and I just like family. We were introduced to the all new 2015 Nissan Rogue, which is very roomy and gas efficient, the rest is history. Mayra and Ruben are great. I would recommend anyone buying a Nissan to them. Thank you so much! -Juan & Silvia
Mandrews2
Nov 3, 2014
Thank you John for being patient with my mother and I. You really took your time in helping me find the perfect fit for me and my daughter. I really appreciate your down to earth personality and I hope one day you become a manger and can teach your coworkers how to be a great sales man like you. Thanks again -Mora
weiwang88
Nov 2, 2014
The consultants are nice and professional. They help you everyway to let you get the car at best price. They are also patient when the credit card gets declined in the payment. The coffee tastes good. The only problem is that there's only one car of my type that I don't have colors to choose from.
ABBYALONDRA10
Nov 1, 2014
I LOVE THE FRIENDLINESS OF THE STAFF, AND SO THANKFUL FOR THE HELP OF THE SALE MAN THAT HELP ME BUY MY NEW CAR. VERY HAPPY AND I SURE WILL RECOMMEND THIS DEALER.
Ladydee7
Nov 1, 2014
Larry Russell always provides excellent customer service when I take my Altima to the dealership to be serviced. I purchased my 2012 Altima from Carson Nissan and have taken it there for over 2 years to be serviced. Larry Russell is always friendly, informative, and takes pride in his work. He makes the overall experience a pleasant one!!!
dfiggy
Oct 31, 2014
Awesome experience at Carson Nissan dealing with both Ruben and Lai-Ce. I went online early one morning to look at the Altimas and requested information from the dealership, and received information from Lai-Ce very soon after. After exchanging a few emails back and forth and getting the information I requested with little hassle, I decided to head to the dealership and test drive one. Upon arrival, I was greeted by Lai-Ce and Ruben and it was a outstanding experience throughout the process. Ruben explained all the features very thoroughly throughout the test-drive and was very personable. Lai-Ce did a great job working out a deal that made both sides happy, even though I was a little tough to deal with I am sure with wanting the best deal. She continuously kept her cool and friendly attitude and explained that they do not want me to walk out over a few dollars a month. We eventually came up with a deal and I walked out feeling great about the experience. Ruben ensured that everything was explained again prior to leaving the dealership and that if I had questions in the future about the vehicle that I had his direct cell number. Highly recommend doing business with Carson Nissan (especially Ruben and Lai-Ce)!
taileomiti
Oct 31, 2014
Thank you for having an outstanding appreciation with customer care and service. I look forward in visiting with Carson Nissan in the near future for all my service. And I would recommend to my family and friends the professional service Carson Nissan has to offer. Nissan hold a high standard of customer service and thanks to Tiffany, she made me feel appreciated and respected. Thank you again for making me feel as a family of your Nissan corp.
lkooi
Oct 30, 2014
When we had to bring our new Leaf in for a random problem, Jeff Morgan was quick and efficient in getting a new part ordered and us back in our car as fast as possible. Great follow-up as well.
notreally
Oct 30, 2014
Went in to just look at options and came out with a car. Definitely a recommend to other people looking to close up a wonderful deal.
alvarado42
Oct 29, 2014
On October , 2014, I went to Carson Nissan to trade in my 201 Nissan Sentra. I was determined to upgrade my Sentra to a Nissan Altima. The salesman who assisted me was Justin Murillo. Mr. Justin provided incredible customer services, he was very pleasant, knowledgeable and determine to have me drive out the dealership with the car of my choice. I drove out the dealership with a 2014 Nissan Altima thanks to Justin. I would definitely refer people to Carson Nissan; and also have them ask for Justin Murillo because he was such an awesome salesman.
gene9777
Oct 29, 2014
It's my distinct pleasure and honor to congratulate Leadership of the Carson NISSAN for making extraordinarily wise decision to acquire services of remarkably intelligent, knowledgeable and highly professional salesperson, Mr. Christian Garcia. My wife and I, certainly benefited from our brief but extremely productive relationship. The car, that he sold to us, is absolutely sensational! We are sincerely appreciate and grateful for the chance to meet and cooperate with such a wonderful gentleman Mr. Christian Garcia. Many thanks, Alina and Gene Volynsky. 10/29/2014
triny.rodriguez.754
Oct 27, 2014
Its a very pleasant and welcoming clean dealer as soon as we drove up Cristian Garcia kindly helps and offer us a bottle of water and took us inside to be seated to be seen by Lai-ce after that Cristain showed us the cars that we were interested in and he explain the function of the cars and also he was explaining while test driving basically are question were answer and we drove out with a new 2015 altima thanks Cristian Garcia and Lai-ce Shum for being so attentive. I turely recommed
Bita
Oct 27, 2014
Worked with Ruben Garcia & Preston Han very friendly our third experience will be back for sure!!!!! Their treatment was great from their first moment we walked in!!!!!
Judith Talia
Oct 26, 2014
Larry always provide great customer service and very helpful to me and my family....Carson nissan take pride in what they do.Thank you for all your help.
JazminM
Oct 26, 2014
I had a great experience thanks to JJ! he made purchasing a vehicle way easier than I expected . I can say I am really satisfied with the customer service he provided to my family and I . I would definitely refer others to go to him. he did a great job . I couldn't be any happier with my new car ! thanks JJ!
rda110
Oct 26, 2014
Jeffery Morgan always provide great customer service from this dealership and takes pride of his work. This is just one of the reasons I come to this dealership to have my cars (Nissan 350Z and Infiniti FX-35) serviced. Thanks Jeff!!
jonross1
Oct 23, 2014
My salesman was John Ancheta. He is amazing. I was upside down in my trade. John listens. Hehelped me get out of a really high interest rateloan on a 2012 Yaris and into a new 2014 Altima with a great rate. I am really greatful to John. He really worked with me to make sure I left happy. If you need a car John Ancheta is your guy.
denmag
Oct 22, 2014
Excellent experiance all the way through!! I would definitely refer my friends and fam. Jeff was wonderful =) so attentive and on top of things i have absolutely no complaints everyone was very friendly and warming...
Arturo Epifanio
Oct 22, 2014
Overall experience was a total disappointment. I took my car in Tuesday afternoon hoping for the car to be fixed. As soon as I left, within the 20 minutes my car experienced the same trouble it had before I took it into the dealer. Wednesday of the next day I dropped by at 7 am for a second round of inspection; however, second visit was worst because they had my car in for 9 hours and I, the customer, had to call in to check for progress when it should of been them. Within the call "Carlos" told me my car was going to stay overnight. It is ridiculous knowing they've had my car sitting in their building for 9 hours with no progress of any sort. It is frustrating how inconsiderate they are with my time and money. Clearly that $250 did not solve any problems.
pskhan
Oct 22, 2014
Fast, efficient service with courtious and professional employees. I love the ability to make an appointment and proceed to a seamless drop off. Thank you for a pleasant experience Carson Nissan and Carlos Gaspar.
astrid_mendoza
Oct 20, 2014
Thank you all at Carson Nissan for the delightful and surreal experience!Jose Saucedo was so knowledgeable, pleasant and accommodating! He along side with the manger walked the extra mile to put together a deal that catered to... ME. I appreciate this experience dearly and I RECOMMEND THIS DEALERSHIP TO ALL. best regards Mendoza, Astrid
raulqueue
Oct 19, 2014
After being taken advantage from dealerships near our home for years we came to rely on recommendations from friends and family when investing in vehicles so when a family member suggested us to buy a car from Carson Nissan the first thing that came to mind was how far they were located. We were recommended to call Salesmen Robert Arriaga. We called him and he suggested us to check out their website for any vehicle my wife would be interested in because we were traveling from such a far distance (West Covina to Carson). She found a vehicle she wanted and called Robert to setup an appointment the next day. I was impressed with Roberts professionalism and friendliness. What impressed me the most was how he made us feel as if he was working for us thru the whole process. We ran into a few small credit issues and my wife was worried she might not get the vehicle after all but after speaking to Robert and his boss Randy they were able to find us the best financing, warranty and other things included we didnt think to ask for. Our confidence in dealerships has been restored thanks to Carson Nissan, Salesmen Robert and his boss Randy. Thank You, Carson Nissan Raul (US Army) & Yolanda (Licensed Nurse)
Lauren.Mastalski
Oct 18, 2014
As soon as I pulled up, the staff was ready and willing to help me, they quickly got down my information and started working on my car. Preston & Jeff were extremely helpful, & the other staff was very friendly and there to my aid while I was waiting. My car came out feeling brand new, overall, I was extremely satisfied with everything! Thanks Carson Nissan!
frissi9324
Oct 18, 2014
Martel and crew were great in giving me what I want and taking the time to explain everything to me. Happy with my car purchase!
daniloalcayde
Oct 17, 2014
Another perfect day! At Carson Nissan! Excellent customer service again to Ms. Christina Martinez...I'm a happy camper. And KUDOS to the technician who replace my rear spoiler, excellent job!!! Like always great coffee and looking forward to my future appointments. Thank you Carson Nissan!
kathy landen
Oct 17, 2014
Grrrrrreat customer service. Everyone there was sooo nice, easy to work with, carson Nissan made it fun to buy a car and I got a great price too. thank you so much to JJ, Jeremy and alex for all the great service. Thanks again Kathy landen
bagets29
Oct 15, 2014
Jeff Morgan and Larry Russell are both excellent service.advisors and they both very attentive to any details I inform them regarding my cars issue. Keep up the good work guys!!
jreed42
Oct 15, 2014
Martel greeted us in the parking lot, We had a great experience and the customer service was excellent. I am a Nissan owner & I recommended Carson Nissan to my mother. She was pleased after her purchase and she is enjoying her new car.
ulyses00
Oct 14, 2014
Came in to look for the car that I wanted, the car I didn't wanted wasn't in the inventory but the staff was so amazing that they worked with me and ask what I wanted and was able to get the exact specifications of the car I wanted on the same day!
grimmjow00
Oct 14, 2014
Great Customer service with no complains at all! staff took care of me the whole time while i was in there. Would totally recommend dealer to my friends and family who is interested on buying a vehicle!
Itzdreababy
Oct 14, 2014
Excellent Customer Service provided by Mr. Jeffrey Morgan! He assisted me as soon as I walked into this dealership for service. It was my first time here, and he made me feel welcome. I addressed my concern about my car and he took care of it. I got my Oil change, a 27 point inspection, and a car wash! I didn't wait long at all. Also, their waiting area is nice and very accommodating. They had free popcorn with coffee drinks. There is also vending machines for snacks. There Is comfortable seats and a big TV for your entertainment. They have a waiting area for children to play also, which would be great for the customers who brought their kids along. Very happy with my experience here, I will definitely be coming back for future service on my vehicle.
hundleyentertainmentgroup
Oct 13, 2014
overall when we arrived we were greeted at the front door as when I come in. was taking care of from to start to finish I will recommend Carson Nissan to everyone
jes101487
Oct 13, 2014
Came in for a Juke SL but they were out of stock. They still took care of me and got someone to drive to LA to pick up a Juke sitting in their warehouse. John made the whole process seamless and he made sure we didn't have to worry about anything. I came in with some knowledge about the car I wanted but John was extremely knowledgeable in everything Juke. I highly recommend looking for him when you come in for a car.
denmag
Oct 13, 2014
Service was great had no complaints everyone went above and beyond in making my experiance plesent. I would definetly recommend this dealer to friends and family.
sylvia.garcia.37266136
Oct 10, 2014
I tooky car in for a rattling noise it was making and was helped by Cristina Martinez. Great service and she knew what was wrong by the sound. Didn't take long to fix and no charge. Very happy I took it in to this dealership.
neshonn33
Oct 10, 2014
I went to trade in my 2004 Lincoln LS and I must admit the experience was more pleseant than I thought it would be. everyone was great
colddraco
Oct 9, 2014
The best part of my experience was the sales rep. After going to 13 car dealers, I wasn't really looking forward to talking to another sales man; then I met John Acheta. He was no doubt the best sales man I'd met that day. Rather than treating you like a sale, he talks to you like youre a person and actually tries to rectify the issues you encounter. He made everything so easy that I actually ended up buying a car. If you get the chance, or you're thinking about getting a car, and you're near this place then stop by and talk with him. He's awesome.
Tiffany Canlapan
Oct 8, 2014
My first experience getting a car and it was an overall great one, I was even thinking of going next door to the other dealerships but there was no need I was persuaded and happy with my choice.
radames
Oct 7, 2014
Primero llame por telefono para hacer cita para que le dieran servicio a mi carro el pasado domingo 05 de octubre, muy amablemente me dijeron que no necesitaba cita y que lo podia llevar en cualesquier momento, asi que fui de inmediato y desde que llegue todo el personal fue muy amable especialmente Jeff Morgan, me dio un servicio y atencion de excelencia, muchas gracias, el trabajo fue muy rapido, limpio y amable.
kathleeeen24
Oct 3, 2014
EZ was very, very polite. He was very understanding and willing to work with all that we had. EZ showed us every car we were interested in and very detailed with the features. Answered all questions we had. Extremely happy with our choice of car and if we have any questions about the car or cars in general he will be the first person we go to. So thankful we ran into him tonight and left with a car. Great person to have for your staff.
wendy84
Oct 3, 2014
A while ago, I got a letter from Nissan saying that I needed my air bags to be checked. I took it to the dealer after a long day of work. As I got there Jeffery Morgan was the one who took all my information. I asked him how long was he going to take and he said "for being you, it's going to take longer" I gave him a look of oh no I'll just return some other day. Then he said "you don't want to be here with us? I just told him I was very tired from work. He then laugh and said he was joking. I remember that day was his bday to and I wished him a happy bday. Everytime my car needs service I always make my appointments with Jeffery Morganbecause he has really good customer service. He makes the experience fun!!
uclawarrier
Oct 2, 2014
We came in to Carson Nissan just to look at a new versa about a week ago. I absolutely enjoyed the entire process with John Medina and his manager Irvin. They made us feel comfortable and welcome from start to finish. Thank you Carson Nissan for our daughter's brand new car and all of your dedicated support.
lupe10
Oct 1, 2014
Ruben Garcia is the best sales consultant I've deal with. Very professional and helpful. Thank you Ruben for the big help I'm happy with my new car
Joseph russo
Sep 30, 2014
From the moment I arrived at the dealership I was greeted by Preston Han. He went way out of his way to find the car we wanted. Within a half hour our new Rogue was pulling up in front from another dealership. Preston then introduced us to a great young salesman named Jan Josef Anglo aka JJ. JJ walked us around the car and then off for a test drive. He then showed us every aspect of the vehicle and even connected our phones via Bluetooth. JJ was kind and answered every question with such knowledge. Preston made the finance part of the purchase a no brainier. Preston laid out many different options and made the payment plan to our liking. From the general manager to John the finance guy I can honestly say that I have never had a better car buying experience. I never once felt pressured the entire time. Thank you Preston and your professional staff at Carson Nissan
Kruvalcaba06
Sep 30, 2014
It was a very unique and confusing experience but overall everything was explained and understood very easily the way Ruben discussed the topic. And Lisa made the process smoothly and was very flexible with understanding our budget and payments.
Nancy8604
Sep 30, 2014
Super helpful and went out of their way to make sure I was happy with my new car! After shopping around for quite some time, this dealership was beyond the most friendliest, helpful and understanding. My sales rep did everything possible to help me get into the car I wanted! I'm more than happy that I decided to take my business to carson nissan!
jpinamx
Sep 30, 2014
I must say CARSON NISSAN is THE NUMBER 1 DEALERSHIP OF OUR CHOICE. My family and I went in to look at cars and ended up buying one instead. Irene took such good care of us. She Really showed interest and sincerity. We were so pleased by her that we went back for a second car in less than one month. Thanks Irene... we'll be going back to you soon enough for our 3rd car.
Jslugo310
Sep 30, 2014
My husband and I came in to Carson Nissan to see if we could trade in our old Versa for something to meet our family's growing needs. We were greeted by a gentleman by the name of John Medina who I could tell was very determined to find a vehicle much more spacious than we were used to. At first we considered a Frontier, but John had suggested the brand new Nissan rogue. I have to say I was very impressed with the capabilities the rogue had to offer and John explained just how safe and comfortable the vehicle would be for us. I am overall pleased to have come to Carson Nissan, and will definitely recommend the dealership to all of my family.
Red5five
Sep 28, 2014
After walking away from another dealership (Valencia), due to a super disorganized staff, I searched online for a dealership with better ratings. I found Carson Nissan and gave them a call about leasing a new Leaf.I was transferred to Mayra and had one of the easiest buying experiences I could have expected. They had the car I thought I wanted and did all of the financing online so all I had to do was sign a few forms, turn in my old leased Leaf, and drive off. In the end I wound up with a higher trim level for the same cost I had already agreed to (and still would have been happy with).Thanks to everyone at Carson for a great experience!
daniloalcayde
Sep 26, 2014
Kudos to Ms. Christina Martinez. Excellent customer service and prompt delivery of my vehicle. Looking forward to my next visit, and the wonderful coffee they have.
laidbck1022
Sep 23, 2014
I went in for service and was greeted promptly by Larry Russell with a smile on his face. He made me feel at ease and welcomed. I will defiantly be coming back for service to see Larry! Thank you Larry for a great experience.
ccdriver77
Sep 22, 2014
Even though I have moved out of the area, I still don't mind driving 40 minutes to an hour (depending on traffic) down to Carson Nissan, because I know that I am going to get excellent customer service.I took my 2012 Rogue in for Service at Carson Nissan. Larry Russell assisted me. He was great! During my wait, I walked around to see the 2015 models . Unexpectedly, I ended up purchasing a 2015 Rogue. It was not my plan to purchase a vehicle on 9/20/14, but the deal was too good to pass up. Ethaniel Baxter assisted with picking out the color & checking out the new 'bells and whistles". He was very hands-on & patient with me. I appreciated that because I come from an automotive background--working at AHM for 13 years; so I appreciated the fact that EZ was not pushy. Larry kindly refunded the $$$ for the Oil Change & batteries belonging to the 2012. Lisa Melkonian assisted me with the financing. I worked with Lisa when I purchased my 2012 Rogue, so I knew I was good hands.My overall experience was awesome. That's why I don't mind driving 40 minutes to an hour, because I know I am going to get excellent customer service.Carla
ltimmons1980
Sep 22, 2014
On August 24, 2014, I went to Carson Nissan to trade in my 2012 Nissan Sentra. I was determined to upgrade my Sentra to a Nissan Altima. The salesman who assisted me was Jessie Avila. Mr. Avila provided incredible customer services, he was very pleasant, knowledgeable and determine to have me drive out the dealership with the car of my choice. I drove out the dealership with a 2014 Nissan Altima thanks to Jessie. I would definitely refer people to Carson Nissan; and also have them ask for Jessie Avila because he was such an awesome salesman.
evs0421
Sep 15, 2014
They were able to accommodate my need in acquiring a new car despite my bad credit score. Staffs are friendly and polite- They make sure you're comfortable. Thank you Nissan for not giving up on me!
Rosa Encinas
Sep 15, 2014
Great customer service from Christina, very friendly and always with a smile. Fast service and love the car wash. Left Downey Nissan due to the terrible attitude from the service manager there. Ever since then I've been coming to Carson Nissan for all service on my car.
bio_chai
Sep 15, 2014
When you go to Carson Nissan for a service, this is all you get: friendly, on time, reliable, and reasonable price. So, what are waiting for?
asrada8
Sep 13, 2014
I have never met dealers like them before.Everything was fast, exact, friendly, and satisfying perfectly.If you are about to buy a car, even though you are interested in other brands, just visit there carson nissan without hesitating. I assure it should satisfy you.
ynelly2
Sep 12, 2014
They were very friendly n helpful they know what there doing very pleased with there work knowledge but the most important thing is they care about there customers and there customers needs. i love my Nissan and I feel honored I purchase my car at Carson Nissan rated #1
Nancimarr
Sep 10, 2014
. From beginning to end, my new car purchase at Carson Nissan went very smoothly. My salesman, Oscar Rodriguez, demonstrated all the features of the.Nissan Altima and answered all my questions, Oscar, as well as Jerome and Alex, two additional members of his team, were very courteous which made my new car purchase a pleasant experience for me. I would highly recommend these fine folks at Carson Nissan when you are looking to make your next car purchase.
mimzy21
Sep 10, 2014
I just bought my car on Sunday September 7th, I went with my daughter just to look at cars. I went to Carson Nissan recommended by my son. When I arrived I got help by a gentleman that handed me over to Christian, I told him what I was looking for and he took me straight to the Nissan Sentra. It was just what I was looking for, small, comfortable and gas saver! He took the time to explain to me every feature in the car & the pricing on the car... Once inside doing the paperwork he was understanding, he got his manager Irving involved to see what they can do for me. I like that Nissan was able to work with me and make me feel comfortable in the decision I was making. They were not like other dealers that pressure you to taking the car or make it seem like you wasted there time... keep up the good work Christian.
Marksss
Sep 9, 2014
It was an excellent service. I'm glad i decided to go there. Totally recommend this dealer to anyone! It was a pleasure to go there.
DeniseT1123
Sep 7, 2014
Overall I had a wonderful experience and would recommend anyone to this dealership. I was able to get the car I wanted for a great price. Me. Baxter was a great deal of help.
daniloalcayde
Sep 3, 2014
Linda paved the way, Ruben showed me the right car, Alberto worked his magic and Mehdi sealed the deal. Recommend Carson Nissan to ALL!IWillDefinitelyReturn!!!
heattyb
Sep 3, 2014
JJ Anglo was great to work with. He showed me everything I was interested in looking at. He even went the extra mile and picked up my oled car so I wouldn't have to drive back out there and drop it off.
rgonzalez225
Sep 3, 2014
I want to thank sir danilo n carson nissan for the assistance and the help I got from them to get my new nissan vehicle it was a great experience. Thx guys keep it up
Kelly H.
Sep 3, 2014
I was pleasantly surprised at the exceptional service I received at the dealership. Chris Ayala was very nice to deal with. He has a pleasant demeanor and was very thorough. Also, the technician that worked on my car, Chung, explained how things worked so I had a better understanding of what the problem was that I had. I would NOT hesitate to go back to this dealership for any servicing needs on my car. I am very happy with the excellent customer service they provided.
Madski11z
Sep 2, 2014
Jun was AWESOME...Great customer services....The Financial Advisors were straight to the the point, I came out with a great dealLOVE YOU CARSON NISSAN
maritzaguevara
Sep 2, 2014
muy amable vendedor dondanilo echaverria nosotros mi esposo joel urbina y maritzaguevara lo recomendamos a familia y amigos por su amabilidad y por la calidad de carros
Doloresceron323
Sep 2, 2014
Very helpful and was very nice to all my family. I was very happy with his assistance. I would highly recommend my friends and family
Gloria Schaffer
Sep 2, 2014
This past Labor Day weekend I purchased an Altima 3.5 SV - and I LOVE IT!!!!Received great customer service from Brian Flores who was very helpful and enthusiatic. All our questions were answered and then some. The financial advisors were willing to work with us to make a deal that we were happy with - much appreciated.Will totally recommend NISSAN CARSON to all.Again thank you
mario-torres
Sep 2, 2014
I love my new 2014 NISSAN RAMON SUAREZ is super nice and answer all the question. All the personal at Carson Nissan great but Ramon suarez is the best thanks Ramon
yasntas
Sep 2, 2014
Everyone was friendly and welcoming.Frank was very friendly and professional. He showed us the perfect car and he was very positive. I will be returning in the future.
cinwispered
Sep 1, 2014
Mark was a lot of help he took his time explaining everything I needed to know about my car maintains. I felt very good about that.
Bridgette Powell
Aug 31, 2014
Peter Choe was very helpful and was excellent in helping us get a great deal on a Nissan Versa. I would recommend him to my friends.
djmunoz91
Aug 31, 2014
Overall my family and I had a good experience at this dealership. We have bought a lot of cars in this dealership and overall I think it is the most affordable dealership for good quality cars. The salesman Ethaniel "EZ" was very upfront about things and easy to talk to - patient too.
nettez13
Aug 31, 2014
The service was awesome as usual. Every concern & issue that I had was addressed. Service, as well as sales, are great & they never fall short. :-)
Fattimaa
Aug 30, 2014
My Husband And I Recently Bought Our First Car At Nissan And Although The Process Can Be Stressful Our Sales Man Jose Made It Seen Pleasant.
Allyster667
Aug 30, 2014
Great service, quick and extremely friendly, John made everything easy for us, highly recommend this dealership. John helped is choose the right car, and he explained clearly every feature in the car.
Danieloviedo
Aug 30, 2014
Just wanted to express my gratitude to the service team, I had a recent service to my car and I was completely satisfied with the service level that Carson Nissan delivers.I had anticipated that it would take a long time to have it completed but my car was done within 3 hours.I want to express my thanks to Jeff, Larry & Christina for their understanding, care and great attitude to us, the customers.I've been to few dealers to service my car but so far this Carson team is the best I had dealt with.Keep doing it right guys!Best rgdsDaniel Oviedo
preciousassy
Aug 29, 2014
Outstanding service. Both Jessie and Jeff were very professional and helpful. They answered all my questions and they made sure I was completely satisfied. They made it clear that customer service was their priority. Thank you so much Nissan team.!
fpascuajr1
Aug 29, 2014
I really enjoyed my experience here. They made it easy to buy a car. They understood what I wanted and gave me the best value for my new car. Thumbs up for the Carson Nissan crew.
Jasmine Gomez
Aug 29, 2014
Everyone was really helpful and friendly. This was my second car but first one from a dealership and the experience was great. My family and I were well taken care of.
Joey T
Aug 29, 2014
It's always a fulfilling and pleasant experience whenever I take my car for service to this dealership. The personnel are all very friendly and courteous, particularly, Christina Martinez, who is always very efficient and accommodating. I always recommend this dealership to my colleagues.
Tanzi Smith (sasisista4)
Aug 27, 2014
From the moment I walked through the door I was treated like I was a family member. Nathaniel Baxter and David Johnson made me feel very comfortable during the purchase process of my new vehicle. I was never rushed, they explained everything to me and I really do appreciate how I was treated. Carson Nissan is the best dealer I've ever been to and the customer service was excellent! Thank you so much. I love my new Rouge!!!!
oscar503
Aug 26, 2014
If you're looking to buy a vehicle, Carson Nissan is the place to go. John was well informed and professional, friendly and very talkative at all times. He understood the value of my time and did not put any pressure on me In my decision to buy the car, in fact, he offered me the best deal available, which I truly appreciate. I would also like to highly rate the finance department, I did not feel pressured to add extra money to my down payment, and best of all, my monthly payments, they are unbeatable, I got the best deal that best fits me, I definitely recommend this dealer to everyone. Even if you're a first time buyer just like I was. You won't regret it. Your future car and an exceptional team of professionals are waiting to offer their help.
Jennyobrien22
Aug 26, 2014
I bought my new car on 8/17 but I had to bring it back in a week later because the back door wasnt working properly. My sales person Jeffery Morgan was very helpful. He explained everthing to me. He was pleasant when talking to me, he also kept me informed on the process.
tennisbum28
Aug 25, 2014
Larry was very knowledgeable and very friendly he is the reason why I go to Carson Nissan for service for my van and truck. Thanks Larry
RoshanJain
Aug 25, 2014
Jeffery Morgan was able to recommend the and explain the car condition very well and I was very pleased with the service provided. Car was ready in an hour after wash.
Rcortez1203
Aug 24, 2014
John provided excellent customer service with a smile. He answered all our questions and concerns beyond expectations. A++ service!! I will definitely refer friends and family to come see John at Carson Nissan.
susie1124
Aug 24, 2014
john provided excellent friendly customer service!!! he answered all of our questions and sold us the car that we wanted. A++++++++++++++ service with a smile! Thank u John!
cole.a.roberts
Aug 23, 2014
Staff was very courteous and helpful. They took the car in and got it fixed in a very timely manner and explained in detail what was wrong and the next steps.
AlexandriaEV
Aug 21, 2014
I came to Carson Nissan because of Fernando....among all the other dealerships and sales personnel I had reached out to previously, he was the first to respond to me and his approach from a sales tactic perspective was by far the softest, and in my opinion, the best I've seen in the time that I've been car shopping (a long time). As a sales professional myself, I greatly appreciated his pleasant demeanor, positive attitude, and politeness. He was more than willing to go above and beyond to help me both during the buying process, and has continued to do the same post purchase as I continue to learn more about my new car, which is also the first electric car I've ever owned! So with that said alone, I appreciate his help all the more. If you want to deal with a truly nice guy during the usually stressful car buying process, Fernando is the person to seek out.
mfranco07
Aug 21, 2014
Had an appointment with John to refinance a loan I had. He was super nice. He worked on the refinance but was also able to offer me a good deal on the new Nissan which I took.This is my second car purchase at this dealer. Each time was great. They are all super nice.
ElizabethKuyper
Aug 21, 2014
The title is pretty much it - dare I say the service is even better now. It was always good, and the reason I drive a few miles to Carson Nissan instead of less than 1 mile to the Hooman Nissan right up the street from my house - no comparison. I won't waste any time even giving Hooman a bad review, but... went once, and never will again. I say even better with the service at Carson Nissan, because I have noticed someone, and last couple times it's been Christina Martinez, who has come out to greet me as I'm getting out of my car! Seems like such a small thing, but really adds to my feeling welcome, they will make time for me, and take care of both me and my car.Christina was not around when my car was finished; I believe it was Jeff who finished up the paperwork, and he was equally friendly and made sure I was happy.Aside from that popcorn oil that tends to permeate almost everything by mid-afternoon in the lounge (a nice service to offer a snack, but hopefully come up with something else?), I will continue to come here. Very, very happy with them!
lyaisha
Aug 21, 2014
Love the friendly staff. Second time purchasing a car from here.. They got me in the car that i wanted..Will recommend to family and friends... :)
Rahrah00
Aug 21, 2014
Was greeted by Ethaniel he was very helpful, kind and understanding and knew what he was talking about. I would recommend this dealer ship to family and friends and would definitely come back myself!
Capnjb46
Aug 20, 2014
C.Martinez was courteous, professional and knowledgable. My first time at dealership which she guided me thru effortlessly.i would more than likely return to this dealership
Lakeeyiahueston
Aug 20, 2014
Very kind he understood what I was looking for.He wasn't pushy at all.Personally the best salesman I've ever encountered.I'm definitely looking forward to doing business with him again.
esyvoravong
Aug 20, 2014
I came in the dealership really not knowing what I wanted...from past experiences I'm a little eerie about salesmen. BUT I met a great representative named Ethaniel, his calmness and honesty was exactly what I needed. He did not pressure me into a car that I didn't want, he showed me exactly what I asked for, and also gave suggestions that matched my search and needs! I'm very happy his service, and I will surely return!
Pgarrieta
Aug 19, 2014
Great car buying experience at Carson Nissan. Sales Consultant was Ethaniel "EZ" Baxter. Great Guy. Very friendly and helpful. I would definitely return to this dealer to purchase another vehicle.
cleblance
Aug 18, 2014
This was my first time working with Chris and I received the same quality of service that I have come to expect from this dealership. Chris did an excellent job keeping me informed of the progress on my vehicle, He was also prompt when it came to notifying me of additional recommended repairs and given that this was one of my longer visits to the dealership, he took the time to ensure that all my needs were taken care of. Thanks for the service and I look forward to working with you in the future.
Jenn2dza
Aug 18, 2014
The salesman was very helpful & understanding, and had a great attitude. I would recommend this dealership to family and friends. My experience was one of the best I've ever had when buying a car..... Thanks Ethaniel (EZ) and you Supervisor for making this possible, and being helpful.
bwmkay
Aug 16, 2014
As a new arrival in the States I was concerned that leasing a car was going to be a difficult and expensive business. I could not have been more wrong. With the excellent assistance of Linda Webber and Lai-Ce Shum I found the process to be very easy. The email conversation leading up to the lease was very smooth, then the car was delivered to a place of my choosing (Hertz LAX) that may not have been the easiest situation (sitting in a car park with no desk to sign the papers), but Lai-Ce dealt with it all brilliantly, giving me a quick run down of what the car could do and how to get the best out of it. Thanks, Carson Nissan.
dianecanzo
Aug 16, 2014
we wanted to start looking for a new car but I wasn't sure of the type of car I was looking for. Either a Toyota, Honda or Nissan, so we went to Carson Nissan first and I was looking for a certain type of body. Oscar was on the lot and I told him what I wanted he showed me different models but I was impressed with the Altima, everything was very comfortable the ride the drive. I was convinced by the first drive that was the car I wanted. I have had it for a week and I truly love it. Oscar was very patient and he answered every question I had. even after the sales he called me a few days later to see that I was completely satisfied. I rate him with a 10. Thank you for making my car experience a very pleasant one.
Batgirl17
Aug 16, 2014
Peter Choe was awesome. He was very patient and made sure he found the best car for my needs. Best thing was that he was not a bully and did not pressure me into a purchase. I am very happy with my new car and the experience that went along with it!
frank0211
Aug 13, 2014
The best services. nice and friendly people. Thanks Carson Nissan for an excelent service. I will recomend you guys with my friends and family. thanks once again
catndog
Aug 13, 2014
I am so happy I ended up purchasing my car at Carson nissan. I was welcome by JJ. He was nice, patient, very detailed explaining what the car offers, and never pressured me To walk inside to look at numbers and sign papers. Over all my experience was great and I got a great deal.
awh22
Aug 12, 2014
I got the best car deal I have ever gotten, all by myself, I enjoyed the experience, and came out with a great car at a great price. The selection was great, every car I test drove was a strong contender. Nissans have been almost 99% reliable for me, hardly ever needed to do much work on mine. They were very patient and polite. I never felt at all intimidated.
msboykins
Aug 12, 2014
I went in to get my Rogue serviced on a Monday after work...so of course I was already ready to go home but then I met Jeff Morgan!! He kept me laughing, had great customer service skills and helped me to understand everything I needed in order to keep my vehicle running longer. He showed me things on my vehicle and answered all of my questions,even giving resonable suggestions. It was one of the BEST experiences I've had with Nissan and I've been a customer for the last 5 years. Thank Jeff you ROCK!
Hsreyes
Aug 11, 2014
Danilo great man with a lot of patients and great customer service, everybody there is very nice and very very helpful and also the finance man and also the people who install the low jack great very great customer service in parts the store and the whole dealer
ltorres105
Aug 11, 2014
By far one of the best customer service I have experience. Went for an oil change and came out in less than an hour will definitely go back.
pbumacod
Aug 10, 2014
I thoroughly enjoyed my very first experience of leasing my car. The employees were very kind and helpful. I would definitely recommend this dealership to my closes friends.
nadinec28
Aug 9, 2014
Despite arriving at the end of the Nissan's work day, Jose was very helpful and friendly. He made sure I found the exact car that I was looking for and that I left without any questions or concerns. Overall I had a great experience!
CNote213
Aug 7, 2014
It was amazing how quickly Peter got me into my ideal car for my price range. He was great at showing all the options of my car unlike most employees who do not know how use options. I would recommend going to him if you want efficient service and solutions.
My Nissan 123
Aug 6, 2014
I stop for service they took care of my car very frendly they wash my car and I didn't have wait for much longer
ms. Sinbad
Aug 4, 2014
Larry was very helpful. ..Larry was very attentive. ...Larry is a very nice guy overall...Larry is doing a great job at Carson Nissan ..lucky
Katori24
Aug 4, 2014
Larry is very helpful. I love his excellent work when working with me and others. He is a very sweet person I would let all my friends know about his great work.
sjimenez15
Aug 4, 2014
Jeff was very helpfull in getting a tire patched on a Sunday when a Tech was off for the rest of the weekend.Jeff went as far as calling me later that day to make sure everything was ok. That's what I call "GREAT" customer service.People with Jeff's servinghood makes this world a better place to live. AWESOME JOB Carson Nissan for hiring the best!
VLC11402
Aug 3, 2014
With their friendly but professional approach, Henry and Jun started by patiently showing us what we asked for us to help us make our best choice for a Nissan Frontier, and Mehdi made our purchase even more satisfying with all the other options he offered, and those made our frontier even more valuable, secured and protected. It was a real win-win deal. Excellent service by all !!! My husband and I are very thankful !!! Veth & Gil
mehulk03
Jul 30, 2014
Excellent service provided by Christopher Ayala. Chris is always friendly and is never pushy with recommended services at the end of a visit. Thanks Chris.
ejk205
Jul 29, 2014
Our experience with Fernando was great - he was super knowledgeable about the Nissan Leaf and answered all our questions clearly and honestly. We felt very well taken care of and fully confident that we were making the right decision with going electric and going with Nissan. We are beyond satisfied with our purchase. Thanks so much!
nissancar13
Jul 29, 2014
Jeff was very helpful, efficient, and friendly. I will go back there. The waiting room was very clean, comfortable and had good complimentary coffee. The car service was quick and a good price.
Dana4s
Jul 28, 2014
I recently purchased a 2014 Nissan Rogue. They are hard to come by and the team at Carson Nissan found the vehicle and had it all prepped and ready for me with all the bells and whistles I had wanted within a very timely manner. They were very nice and helped guide me through the car buying process so I felt confident and comfortable each step of the way. I really appreciate the effort brought forth by this John, Lai-ce and this great team and highly recommend them for any of you Nissan vehicle purchases.
Doryb
Jul 28, 2014
Oscar and Henry was an efficient and friendly. They listened to my interest. I am very satisfied to my new Nissan Rogue Select. Excellent job guys!
Cristina.e.
Jul 27, 2014
My car was due for an oil change and I was in and out in less then an hour. Jeff Morgan was helpful and was able to answer my questions.
joslynyoung
Jul 26, 2014
Martel Creer is the best! he got me exactly what I asked for.. it was honestly the best car buying experience. I definitely recommend him
victorhilario562
Jul 26, 2014
Excellent service thats why I go there all the time for my service needs they have always been kind and the service has always been fast
jamielee3
Jul 24, 2014
Jeff advised me to rotate the tires on our 2014 Nissan Altima 3.5 SL. These are high performance tires but since the car is front wheel drive, it is important to have the tires with the most tread in the front. He let me know that we were entitled to a comp car wash. Moreover, the technician who performed the oil change also performed a 27 point inspection. Very pleased with Jeff's professionalism!
nealindia
Jul 23, 2014
We came to Carson Nissan after visiting at least 8 other car dealerships! Carson Nissan did not play games and I greatly appreciated their honesty and willingness to give us the best price without spending hours in negotiations. Our sales consultant was Irene Levy and she was so enthusiastic and did not waste our time. Irvin Vasquez was our Sales Manager and was the most honest and forthright person we have ever dealt with. We greatly appreciated the fact that our payment was exactly what he said it was going to be! Our finance consultant was Lisa Melkonian and she was very enthusiastic and made our experience pleasurable. We had an alarm put on our new Nissan Frontier and we were greeted by Jeffrey Morgan who was very friendly and helpful! We had an excellent experience at Carson Nissan and would recommend anyone to buy a car from them! Very honest and enthusiastic employees!
Angel07
Jul 21, 2014
I came in for an oil change around 7pm and the Service Advisor Jeff Morgan was extremely helpful and showed great customer service. He took care of the car and even got it washed extremely fast. I was impressed with his communication, helpfulness, and knowledge regarding my car. I will definitely be coming back!!!
cust2014
Jul 21, 2014
Went to Nissan Carson because I emailed the internet manager Linda webber and Lai-ce Shum, both very friendly and informative. Contacted Lai-ce and whatever questions I had, she answered and was very helpful in making a decision to lease a car. Lai-ce and Peter Choe met me once I came to the dealership and walked me through every aspect of the negotiation which made getting the car almost effortless.Thank you Lai-ce and Peter!
Hware
Jul 20, 2014
Christina Martinez provided the necessary service for my car with a smile, knowledge, and care. Hope she continues to be my service advisor. A rental car was provided and I truly appreciated that service.
Esperanza Hizon
Jul 19, 2014
Chris Ayala was very friendly and accommodating. He was able to help me. I wish I can say the same with Jeff Morgan who was not nice and doesn't want to help me. Let's the phone rings for 10 minutes without answering it.
karlagarcia
Jul 19, 2014
Great personality ! Good worker ! he was able to help us find the car we wanted. I would recommend this dealer and especially with jjs assistant! Thanks JJ !
jesse1994
Jul 19, 2014
Christopher Ayala is always very helpful,and respectful always smiling and gives great customer service.I would recommend everyone i know to use Carson Nissan.
Bigdano
Jul 19, 2014
Called in before arriving was greeted by Ethaniel Baxter. Had the pleasure of meeting Licey. We went and looked at viechles available. We test drove a pathfinder. Ethaniel was able to explain the difference between a conventional transmission and the unit in pathfinder. Finance manager was very forth coming and we bought the car. True professionals.
maria torres
Jul 19, 2014
cristina thank you for help us with our car service. You are nice person and professionale in your job. We are very happy with my car.
semaj37
Jul 17, 2014
Working with those listed below was an overall very pleasant experience. I will recommend Carson Nissan to anyone who is looking for a automobile or truck.
SConnor
Jul 15, 2014
Overall had a good experience, however the cleaning on the inside of the vehicle was done poorly and there was tons of food crumbs and numerous other things found in the vehicle that we had to take care of ourselves and we feel this should have already been taken care of before the vehicle left the lot.
listo
Jul 15, 2014
It was great to have my car inspected and served by Mr. Morgan. Great service it feels good to have outstanding community service in sectors like Carson Nissan dealership.
JUICY
Jul 14, 2014
Thank you so much Ramon Suarez and everyone for all your help. I am very satisfied with my new 2014 Nissan Altima. I Love, Love, Love CARSON NISSAN!!! this was my second trade in with them and like last time never a problem, No beat around the bush or anything like that. Of course the price was negotiated, We worked it out together and now i am rollinnnnnnn!!!!! I recommend anyone to this dealership.Thank you all...... THE BEST OF THE BEST FORGET THE REST!!!!
glcamacho1949
Jul 13, 2014
I truly appreciate the assistance from Christopher Ayala when I brought my Nissan Altima for service yesterday, July 12, 2014. It came out much much more had to be done with my car in addition to the regular maintenance service but Chris walked me through them and itemized to me all that had to be done and how much it would cost (which were an arm and an leg!). My car feels new again and I feel confident driving it. Thanks, again, Chris and to the Nissan personnel who worked on my car.Georgina L. Camacho
Gashum3
Jul 13, 2014
Went in for a oil change and 6 month routine service and Christina met me with a smile and friendly greeting. The service was great!!!!
Exito31
Jul 11, 2014
The Carson Nissan's Service was fantastic. John Medina sales associate was very knowledge and presented me the facts about the model I purchased . The Versa Note is a great vehicle and I was happy that the entire team helped me to make this purchase very enjoyable.
Wendy Cooke
Jul 10, 2014
Larry Morales and Martel Greer went over and above to make this truck purchase the most painless and enjoyable car purchasing experience we've ever had. After a bait and switch experience at Metro Nissan Of Redlands, and days of searching and being disappointed, we met Larry and Martel. They treated us with respect and they didn't play any games. Not only were they not pushy, they bent over backwards to meet our needs. Larry and Martel are a direct reflection of a well run dealership. Carson Nissan is 70 miles from our home, and well worth the drive! Thank You Larry and Martel. Your new friends, Dan and Wendy
sr20b13
Jul 9, 2014
Larry Russell is great at what he does and very helpful. I arrived around 7PM which Larry Russell greeted me in the service drive way and got my oil and filter change completed.
Kellynavarro78
Jul 8, 2014
Larry Russell have Excellent customer services! I'm so proud of Larry Russell. Larry helps me with with any problem I have with my Nissan cars. Larry always has a big smile in his face. I feel welcome to Nissan dealer in city of Carson. I recommend this dealer to everybody !??????#The Best!!
Pkrgal
Jul 8, 2014
I tried the Carson Nissan Service Department after dealing with horrible service at South Bay Nissan. My service advisor, Jeffery Morgan, was wonderful! We were greeted promptly even though the service department was very busy, we received the services asked for in the estimated time frame given and we were not subjected to any overbearing up selling of services. Jeffery answered all of our questions honestly and throughly. All of the staff there was very friendly. I will be returing to Carson Nissan for service for my Nissan Leaf in the future.
TinaMirpuri
Jul 7, 2014
We bought the car in the 4th of July. Martel was very friendly. He was not rude or mean like other dealers that I have been to in the past. I felt comfortable with him. He explained the car well to my husband and me. He took his time and didnt rush us to get to the next customer. He made sure my husband and I got to eat the hot dogs that I really wanted. I know that I am happier on a full stomach. He made sure we had water too. Martel has a likeable personality. If I know someone buying a car, I would tell them to go to Martel.
John guico
Jul 7, 2014
I commend Carl for his outstanding customer service. He attends to the customers needs and really deals with the problem, I would definitely go back there because of him.
jajaluv
Jul 7, 2014
I had an amazing experience with Fernando Luquin a Sales person at Carson Nissan. Everything went so smooth with the sales transaction. All the questions were answered and I had no doubt in purchasing the 2014 Nissan Pathfinder. Very Friendly. Thank You Carson Nissan for having great employees! I am recommending Carson Nissan to all my friends and family.
Mario Palladini
Jul 7, 2014
I have significant health and back problems that impacted my ability to purchase a soft seated used car that could work.Leo Hernandez's patience and work in listening and quickly reacting with the CN entire team made it allwork for me.Everyone at CNN was professional and understood my true physical needs better than any dealership I have dealt with in years.Thank you Leo and everyone at CN!Mario Palladini
Rosie101quiroz
Jul 5, 2014
Amazing service and overall financial help in getting the car I wanted. Few minor issues with the car and quick action to fix it. Love the experience of getting my first new car:)
kaylaafalmoe
Jul 4, 2014
Thanks to John Ancheta, Lisa Melkonian, and Chris Ayala, this car buying experience couldn't have been more of a breeze compared to past experiences with other dealerships. With the price, kindness, and hard work of these individuals, I would highly recommend anyone to come to Carson Nissan. Im a Teen and have never been through the car buying process and with my first new car, I couldn't have left this dealership more satisfied than I was. John Ancheta showed me how everything in my car worked, helped me set up my blue tooth, stations, etc. Lisa Melkonian made the paper work process fast & easy, in explaining in full detail everything that was necessary and important. People with personalities are highly needed these days and I loved how Lisa made the conversations fun throughout the paperwork process. Since my car had come with the LowJack System, I had gone two days after purchasing my vehicle to have it installed at the Service Center where the hours of operation are great. Chris Ayala saw me and was quick to make sure he helped me out. He took down some info and I waited patiently in the waiting room during the installation process. The waiting process wasn't bad at all since they had vending machines, popcorn and nice seating. After about an hour wait, Chris called me back up, explained the registration process to the LowJack System and made sure I understood. I left the Service Center satisfied yet again. Don't think twice about this dealership and just go, you won't regret it!
oloff2
Jul 4, 2014
Did a great job on my car plus having a loaner car was awsome thank you carl and chis and im aleady back on the road.
ms.yvette15
Jul 3, 2014
I felt I got the best offer at this dealership! Leo is a great employee who knows the cars very well and did his best informing me of all the best offers you have to give. Mr. Henry Batista gave me a great offer I couldn't refuse! The hospitality and sincerely I received from these great men made my experience at this dealership so much more pleasant than my experiences at other dealerships. Thank you again! Definitely will recommend Carson Nissan to my friends who are interested in purchasing a car!
Tor
Jul 3, 2014
Primo Sanchez and Linda Webber were great! We were looking for a lease, which we never had before and therefor had a lot of questions. Both Primo and Linda answered them all and helped us thus the whole process. Primo was actually the first car sales person I've met in my entire life that I genuinely liked! We will definitely be back!
surreal
Jul 2, 2014
Moved to Carson Nissan from another Nissan dealership I was unsatisfied with about 2-3 years ago, met Larry and I've been a happy customer every since, even bought a new Nissan about a year ago from Carson and that experience was superb as well!!
Kristalann1918
Jun 30, 2014
I live about 20+ miles away from this location, but after having service at other nissan locations,none compare to this one.. There are about 6 other nissan dealers who are much closer to my home but I will continue to drive further for the excellent service these workers give..
margieluv3
Jun 28, 2014
I had such a great experience at Carson Nissan. Jun Prodigalidad was very helpful throughout the deal and even after. I would recommend Carson Nissan to my family and friends.
SDuran
Jun 25, 2014
I did not purchase my Nissan Maxima from this dealership. Initially I just came to this dealership because of the convenient service hours that they provide. They open at 7AM, most other dealership service hours begin at 9:00 or 10:00 AM. However, after Christina Martinez assisted me with my vehicle I knew that this was the place that I should keep coming back to. This notion was validated even more during my last visit on Friday June 20th 2014. I was taking in my vehicle for a routine oil change and services on the brakes. While they worked on my vehicle however, they discovered that there was an oil leak. I was not charged for repairing it because my extended warranty still covered this which was awesome in my opinion. Christina helped me out to the best of her abilities. She suggested that I leave the car with them and she provided me with a rental free of charge on the spot. I took advantage of this and picked my vehicle up in the afternoon. My Maxima drove like a dream. Christina also recommended other services that I may need on my vehicle soon and even suggested in what order I should take care of those problems so that there wouldn't be such a strain on my pocket and no harm would come to my vehicle at the same time. Christina Martinez is definitely a professional, friendly and a courteous person. I definitely recommend that you service your vehicle with Carson Nissan and have Christina advise you on the matter.
albiz888
Jun 25, 2014
Mr Larry Russell from Service Department demonstrated superb service, and also the rest of the team. I feel very welcome every time I take my truck for service. It's like no place like home. Simply the in the West!!!
wndygail
Jun 23, 2014
Very helpful group of people. The atmosphere was very friendly, and the crew made you fell as though you knew them personally. I would recommend them to anyone looking for cr.
Yessy
Jun 22, 2014
I came to the dealer for a service for my Nissan murano and came out with a new car!! Thanks for your help jan Josef Anglo (sells person) and I also want to thanks Cristina Martinez for your help on the service on my old Nissan..
Belen46
Jun 22, 2014
Very nice and helpful. In and out quickly. I had a every good expriernce here at nissian at Carson. I would recommend this dealership to my friends and family. :)
HalfYard
Jun 21, 2014
I went in already knowing the car I wanted having visited 5 dealerships previously. All throughout, Larry was exceptionally courteous and didn't try the emotional-manipulation crap that has become a staple in the car industry. He's a bit young, but so am I. I saw nothing but professionalism from him and gave him the same. In the end, I decided not to buy same day, at which point his manager Steve comes over and tries to guilt trip me into buying the car, saying things like "I spent an hour and a half calling the bank for you" and "this man works on commission, you're just going to let him waste three hours??" Well Steve, I spent the better half of the last there hours waiting and will not spend an extra thousand dollars just because you try to make me feel guilty. I kind've wish I said that but didn't want to burn bridges, cause they really were giving me the cheapest deal in ALL of Socal, just wasn't sure if I wanted that exact 2.5 S model yet (no upgrades, but good deal). At this point Steve offers his hand for a shake and walks out, and Larry comes back (was helping someone else) and was very nice. I am writing this review as a sign of respect to the pleasant experience I had (with him). I strongly recommend this dealer if anyone wants to buy a 2014 Nissan Altima 2.5 S model and wants to save money. Great car, great price.
Cj porter
Jun 21, 2014
I am thrilled with the quality and expertise of this Service Center! I drive past many dealerships and auto service centers to arrive where I know I will be treated with respect. Larry Russell has been the most knowledgable service advisor I have ever dealt with. I ask many questions and have always received detailed information. Larry has always demonstrated his listening skills and has never made me feel like I was keeping him from other tasks. I highly recommend this dealership and especially Larry Russell in the Service Center. Everyone I have spoken with while in the waiting area has expressed their appreciation for this outstanding team of professionals. I have continued to be welcomed as a valued member of their customer and dealership family. I have become a loyal customer due to Larry Russell in Service. Cj Porter of Marina del Rey
varreola4815
Jun 19, 2014
I originally took my sister in law to look at used cars. Ethaniel AKA "EZ" was very patient with us as we looked through their large selection of automobiles. We ended up test driving a new 2014 Nissan Sentra as it look very elegant and gas friendly. Once we test drove the car we immediately knew this was the car for us. Once Ethaniel took us in to his office to negotiate a price i knew this guy was something special. He made us feel very comfortable and really understood where we were coming from, financially. He worked with us and helped us get THE BEST deal possible! I have to say, even i was surprised with the final number. All in all, i have to say this was the best car buying experience I've had in many years. I love this place, and i will continue recommending people to this location.
PARDJK
Jun 19, 2014
Christina Martinez is a very professional person who not only help you with your car but also care about you as an person which is excellent in a customer service representative.Thank you having her on you team
doramangahas
Jun 18, 2014
Jun Prodigalidad has been very helpful all throughout the deal even though there were some missteps. As customer, I am very satisfied with the car I purchased.
velas24
Jun 16, 2014
He helped me buy a new car and i was very satisfied with his customer service. I would recommend this dealer ship to any one I know.
ceejay0628
Jun 15, 2014
There were very friendly and they answered all my questions. They're are very dedicated to their job and they always seek to help other customers.
davidmadrid7
Jun 14, 2014
I went there to refinance, for a titan 2010. Gas prices up. Mr. Anglo, worked with me on my options. He took his time explaining my options. He was courteous, and no power sell. He show me cars that lower my gas mileage. Mr. Anglo made sure I was happy with that car I wanted, color,looks, style. I enjoyed working with him.
nica4200
Jun 12, 2014
I'm so happy. Everyone was very helpful, answered all my questions with honest and frank responses, and made buying my first new (and dream) car as easy as possible.Thank you!
scientiam
Jun 11, 2014
After looking at all of the hybrid / electric cars, the decision was made to go with the Nissan Leaf.I visited several Nissan dealers and because of Mayra Ramirez, I decided to go back to Carson Nissan.Although Mayra was off the day I purchased the Leaf, the sales staff working that day, were very friendly and helpful as well.Carson Nissan turned out to be the quickest, easiest car purchasing experience I have ever had.What a great, friendly and courteous sales staff! The Leaf is a fantastic car too!
Ntawfik83
Jun 11, 2014
I have gone here twice the last 6 months. 6 months ago I came here with my boyfriend and Jimmy the salesperson did an excellent job building rapport with us and was patient. We wanted a good deal so Jimmy was very patient as he got the manager and we made a deal with manager on duty at that time (short hispanic guy. Nice and fair). It was smooth and a guy at the finance department was very nice and informative. Then this past Monday, I came in to buy a car for myself. Frank greeted us and showed us around a bit and Danilo was our salesperson that helped me pick a car. He was very nice and patient and told me the differences in all the cars I was eyeing on. When I picked one I like, I wanted the right price for it. As we negotiated with the manager on duty ( forgot his name but he was a nice African American down to earth type of guy), Danilo was hospitable by bringing water and popcorn for me and the people I were with. Both him and the manager were professional, kind and funny as they made the process of buying a car enjoyable and not stressful. Lisa in finance helped us out and made the paperwork very easy. The Service department are great too as they helped out with my boyfriends car the next day. Chris was very nice. While waiting with him. Frank and another awesome worker helped me get my car mats and vaccumed my new car. Honestly, this is the best dealership and recommend anybody looking for a car to pick nissan as it saved my life from an accident once (very safe car) but they got nice cars and they have really good certified used cars with great warranties on them! Definitely recommend this place!!!
anblvargas
Jun 11, 2014
Very friendly and knowledgeable staff. Even after paying an unexpected visit I was swiftly serviced and provided with all the information I requested. The staff kept their price promise and never demanded more than what I was willing to pay.
Daniel MARTINEZ
Jun 11, 2014
John made the purchases experience a pleasure! He was friendly, respectful and detailed. He gave us time to talk but didn't leave us waiting. Very accommodating and the speed of the transaction was great! Would definitely come back and/or recommend others to work with him.
deborahmerritt12
Jun 10, 2014
I gave this rating because the employees were friendly and concerned about me getting the best service. All questions I asked were answered I would recommend my friends and family to Carson Nissan, besides I have bought three cars from there.
ROSE17
Jun 10, 2014
So last minute after hearing a radio commercial for Carson I decided to go check it out. I was greeted by a very friendly and welcoming gentleman named "JJ" he immediately brought us into one of the offices. He understood my situation and started working on getting us the best deal possible. He was very informative, he knew what he was talking about, and was very confident which put me at ease through out the whole process. Everyone at Carson Nissan in general from what I noticed on my visit was very friendly and greeted everyone with a smile. I'm very thankful for all the help and pleased with the quality of service we received on our visit. Thanks! JJRose
Ohiodamen
Jun 9, 2014
Came in looking for a vehicle that would not have really been what we needed and was shown the way. Thanks john and Martel. Also the boss who I believed was named James also was helpful because he drove the same vehicle and pointed out some great options.
NaylaSavannah
Jun 9, 2014
This was a great experience. Martel Creer said that had our best interests in mind and he truly meant that. He helped us every step of the way even as we power walked to keep u with him across the lot. He was honest about everything and is a very kind and charming soul. I hope everyone who buys a car gets to buy a car with this man. He should be employee of the year.
Gilberto Sanchez
Jun 9, 2014
I was looking for a good quality and low priced car and I found it here! The people working in this dealership are extremely friendly and the salesmen will work with you to bring you the best deal possible. Larry Morales is a great salesman and definitely recommend him to every one; he helped me buy a Nissan Sentra for an affordable and cheap price.
Chelsea117
Jun 8, 2014
I would highly reccomend Carson Nissan and especially John. He made sure we knew everything about how the car works and that we were satisfied with the car we purchased. He couldn't have made the experience any better. Everyone knows that buying a new car is stressful and a pain but John did his best to make it painless and pleasant! If you're in the market for Nissan, go to Carson Nissan and be sure to ask for John, he's the best!
Maliktaha
Jun 8, 2014
After getting the run-around from another Nissan dealer, visiting Carson Nissan was a breath of fresh air. Everyone was friendly, professional and took excellent care of us. The process was quick and easy. Ruben and Lisa were a pleasure to work with and Eugene is truly a man if his word and puts his customers first. Thank you so much Carson Nissan-you're the BEST!!!!
Robbymurs
Jun 6, 2014
This past Memorial Day I went out to Carson Nissan to look for a car. Being a 21-year-old full-time college student with no prior car buying experience, I was a little bit skeptical when I arrived at the dealership. As I walked into the building I was greeted by John. We began to talk and he assured me that there was no pressure to buy a car that day. He showed me around the dealership so that I could get a look at some of the vehicles I had interest in. There I saw the New 2014 Nissan Frontier, so I asked John if I could take a closer look. We got inside the truck and 15 minutes later I was able to go for a test drive. During the drive John told me about all the features the New Nissan Frontier had to offer. From the 4.0 Liter V-6 Engine to the Hands-Free Bluetooth Phone System, John knew everything there is to know about this truck. By the time we got back to the dealership I knew this was the "one" for me. As John was getting the paperwork ready, the dealerships General Manager Preston came through and introduced himself to me. He wanted to know if there was anything I needed or any questions I had about the cars. He was extremely polite and just wanted to come by and say "hello". I thought that was pretty cool that he came by and hung out with me for a bit, we even talked a little baseball (Dodgers v. Angels). Overall I am immensely impressed with the overall quality of work at Carson Nissan. They were very helpful and made my car buying experience a positive one. I would recommend Carson Nissan to anyone looking for a car. If you do decide to go there ask for John and be sure that he helps you out. A special thank you to Preston and everybody at Carson Nissan for all of their time and effort, it is much appreciated.
hrtagh
Jun 6, 2014
I have bought a car at this dealership, and I have been having the car serviced at this location since that time. The purchase was painless, fairly quick and straightforward, and involved zero pressure of any kind. For those reasons alone I recommend this dealership. After the purchase I received two calls from the salesman asking about the quality of the car and if there was anything he could help with. So the purchase part of the experience was great. The quality of the service has been just as stellar. No pressure. Short wait times. The people are on the ball and organized. I highly recommend this dealership. So far I have seen no sign of the kind of shady, nasty practices you'd associate with dealerships, and I hope it stays that way.
Daniel Nitulescu
Jun 6, 2014
great service just a little dirty and things out of place.
Lanaudenjr
Jun 3, 2014
Even though I bought my Pathfinder from another dealership, I have always had my car serviced at this dealership. Larry Russell has helped me on numerous times and has always been top notched. It also helps that he isa Dallas Cowboys fan.
bmaclean523
Jun 2, 2014
I was finally ready to buy my first new truck ever. I had built the perfect truck using the Nissan website and new exactly what I wanted. We knew there was a close Nissan to us in Carson so my wife and I took a trip, just to see if there was one like I had made online. After parking, we headed straight for the trucks as to say "We know where it is, thank you". I was able to check out one that look close, see what I like and don' like and how it was different from my "online truck". This was beyond appreciated. Not being pressured when you first get there and feeling like I could take my own time was such a great start. When I was ready to ask some questions, I looked up and Oscar's smiling face was ready to walk over to me and assist. We were so fortunate to get such a warm, friendly, helpful sales person. We told him what I was looking for, he got the other members of the team on it (Ervin is beyond nice as well) and by the time we got back from a test drive in the truck that was close to mine, they had found my truck. It was at their lot and was delivered in 30 min. Even the paper work went so smoothly, I don't think many people get to have this experience buying a car, but it will change the way you think. Buy your vehicle here and the headache, stress, nervousness, uncertainty of getting the vehicle that is right for you will be soon forgotten and a thing of the past.
amize16
Jun 2, 2014
I went in the dealership not really knowing what I wanted and left extremely happy. Thank you Ruben Garcia for all of your help!!1
DJones13
Jun 1, 2014
...Altima for his family. I didn't think I was going to be able to afford anything as nice as the Altima S class when I first showed up to Carson in my small 2001 Toyota. Being only 28years old and having only owned used cars prior..... I was nervous and unsure of what I was doing at the dealership and almost drove off. Luckily I didn't because as soon as I got out of the car and got my 1yr old and wife out.... (it takes a minute.... haha)..... Ramon Suarez greeted us and began to show us the different models of Nissans that were available. First we looked at the Altima.... a beautiful car but at the time I'm thinking smaller so we look at the Sentra and Versa..... both very nice cars. But the Altima just has that much more room.... that much more comfort.... and for a little bit more money after a month, 6months, a year.... at least I won't be saying, I wish I had a little more room.... I wish I had got the Altima! So yes I'm happy now.... I can rest assure my family wife and kids are safe whenever we go out for a drive.James Vinasco and Irwin also helped speed things along and made the experience that much more enjoyable... Carson Nissan has it all! My daughter was able to play in the children's play room when she started to get restless which was very cool also, on top of that they have a popcorn popping cart and vending machines all over that even take a debit/credit card if you don't have cash on you. I had to come back the next day to get my car detailed since we ended up finishing the deal around 10:00pm.... and they happened to have hotdogs, chips, soda.... music playing so instead of walking across the street to Spires which was our plan.... we got to eat for free and let our daughter play in the play room again. Thanks again for all your help Carson Nissan.
nfx370zxxx
May 31, 2014
Mr. Carlos Gaspar delivered an excellent customer service. He washes my car and did not wait that long. I always go to Carson Nissan for service and nowhere else. I was treated like a family!
hagnow
May 29, 2014
Excellent, professional and friendly and made our shopping experience one that we will always treasure! Friendly staff. Thank you for having good staff that really are proud to make car buyers feel important about getting the vehicle that they want! I will recommend your location to anyone I know of that may be in the market for a new car. We love our NV200 SV cargo van. PERFECT for our needs
isalva
May 29, 2014
JJ was very helpful and gave excellent customer service. He was very attentive and kept us well informed of everything going on! We appreciate his personal touch and would refer friends and relatives his way! Thanks JJ!
terrividal
May 29, 2014
Just the thought of "going to the dealer" use to conjure up all kinds of negative thoughts. They were going to make me wait, they were going to make me pay too much. But I have to say that my whole experience with Carson Nissan and especially dealing with Christina Martinez, has changed all that. Christina is always friendly and you always feel like she is actually listening to your problem. I have dealt with Christina twice now and the second time, I found myself looking for her because I knew I would receive great service. Great job Nissan! And Christina!!
marv67
May 28, 2014
Yesterday may 27,2014 when i arrive in carson nissan for oil change of my nissan versa it did not take long to wait Mr.Carlos Gaspar help me and explain what is best due service for my nissan versa & i agree of what he recommend me for 15,000 miles due for service.Mr.Gaspar is patience,approachable,friendly & I highly recommend Carlos Gaspar to my friends & family so thanks Carlos I appreciate your help.
pskhan
May 26, 2014
Awesome customer service from start to finish. Fernando provided excellent service with the utmost professionalism and fantastic customer service skills. Loved our entire buying experience...thank you Carson Nissan and thank you Fernando for making this an unforgettable buying experience. Khan Family
jericamonte
May 25, 2014
Everyone in this dealership is friendly and courteous. It's my first time to visit here and I'm impressed. I've had some good and bad experience with other dealers before, but nothing can compare with Carson Nissan. Special mention to John Ancheta, who did everything to help me get the car that I want. He personally went out of his way to help me. So, I'm recommending to everyone to look for John when you visit Carson Nissan.
nettez13
May 24, 2014
I recommend this dealership to any & everyone. Oscar was not pushy & he was well informed on the specs of the 2014 Rogue. Irving, he is great. The staff at Carson Nissan are great! :-)
xoconostle
May 23, 2014
Fui en busca de refinanciamiento y el Sr Primo me aconsejo un carro economico que fue de mi satisfaccion. Por el ahorro de Gasolina, major pago mensual y buen precio. Quede satisfecho con la atencion que me dio el Sr. Primo F Sanches.Recomendaria o regresaria a ese mismo dealer.
sacco1993
May 22, 2014
Was a very nice experience over at Carson Nissan. They knew and understood that i didn't want to trade in my car but had no other choice. They took care of me and both Jessie Avila and Martel Creer were amazing in helping me into a 2012 Altima. Would go back if the time ever comes that I need another Nissan.
Sabja1989
May 22, 2014
I went in to Carson Nissan with the intent on buying a used car and I ended up leaving with a BRAND NEW CAR! I was so excited that Oscar Rodriguez helped make this happen for me.He went above and beyond to make sure I got the car that suited me best. We test drove a couple of cars and I fell in love with the one I picked. Oscar is your guy, if you want someone honest and who will go out of their way to help you find the car for you. He even called me the next day to make sure I was happy with my new car.Thank you Oscar!!!
HOTCAKE
May 21, 2014
Martel made my sale experience very pleasant. He was very informative, answered all my question and got a laugh out of me. Thanks Martel SMILING!
bpowell3840
May 21, 2014
I went to the dealrship on Sunday May 18th 2014 and was immediately assisted by Ethaniel. He was extremely helpful and ultimately got my husband and I a great deal on a Nissan Versa Note that had 1,800 miles on it. I have been driving the car for almost a week and I'm very pleased with it.
judy11
May 18, 2014
CARSON NISSAN IS NOT ONLY A DEALERSHIP BUT IS TRULY COMMITTED TO CUSTOMER SERVICE AND PURSUING LONG TERM REPEAT CUSTOMERS. THE STAFF, IRVIN VASQUEZ, SCOTT HUNDLEY, LARRY MORALES, AND ALEX FARROKH, AT ALL LEVELS WERE FRIENDLY, COURTEOUS, KNOWLEDGABLE, AND FUNCTIONED AS A WELL ORGANIZED AND SEASONED TEAM. I WAS IMPRESSED WITH SERVICE EACH OF THESE GENTLEMEN PROVIDED.
guinjove
May 17, 2014
Carson nissan is the best place to find your dream car, people who worked there are all very friendly, my experience with them is great when my sister and I went to look for a car one of their employee help us find what We'relooking for a car, Mr. Jun Prodigalidad, take us a tour to all the cars and show us all the details clearly, He explains very carefully all the important things inside the car so that I won't miss a thing...I'm very happy that i found the best car in Carson Nissan.
Arturo55
May 16, 2014
Best experience ever for the purchase of my first new car:)The Sales Consultant Jun Prodigalidad was a really great person and SC.Would recommend.
marialory
May 16, 2014
We like the service in this place they always make us feel like family people always asking if we need anything that's really nice
Audrey2Donald
May 15, 2014
The salesman that helped me which was Mr. marter was very friendly and helpful. I would recommend my friends and family to visit this dealership.
LEAF777
May 15, 2014
I highly Recommend to this Dealer ship Because they provide good service sales on time. Friendly Environment & Hard working persons. Describe what we ask them, so far like this dealership.
Brimolina
May 14, 2014
I recently bought a used 2012 VW Tiguan. It was my first time ever visiting a dealership & purchasing a new(ish) car. The salesman that assisted me, John Ancheta, made the whole experience painless and even enjoyable. I really appreciated how helpful he was without being pushy or intrusive. I had appointments at other dealerships later that day, but thanks to the service I received, I didnt need to look any further. I would happily recommend Carson Nissan to anyone looking for a car, and I will return the next time I need a vehicle.
jtdg777
May 13, 2014
I was at this dealership last Friday to have my 370Z serviced. It was such a pleasant experience as I was treated with great hospitality and impeccable customer service, particularly, Christina, who was my service advisor. She made me feel special and made it a point to always update me as to what time my car will be ready. This dealership as a whole has a lot of friendly and efficient employees.From the Finance manager to the sales and service departments, you will definitely leave happy and satisfied. This is one of the main reasons why I had bought 2 cars here in the last 6 months.Thank you Nissan Carson and keep up the excellent work!!!Joey Tiongson
ana418
May 13, 2014
I am realy happy whith my new car danilo help ups from the Frist second we came in .he did a good job he try und try To get us the car we want thank again for your help is a good place to go and buy your car .event i live in perris i went adoway to cason tobuy my car thank again danilo good customer service
johnybravo2004
May 13, 2014
Christina is amazing and is well versed herself when it comes to customer service and additional car assistance, it's not only what you tell her, but she finds about the vehicle on her own that makes it worth while being attended by her. Thanks
GV03
May 12, 2014
I went into Carson Nissan knowing exactly what I wanted, which definitely helps in buying a car as there is a good variety of vehicle options here. JJ Anglo was really nice and helpful, answered all my questions and really put in the effort to get me into the car I wanted. Per the usual car dealership experience, there are those sales associates that are on the pushy side, but that is to be expected - just remember to stand your ground. The rest of the staff seemed nice and friendly though. Price was fair as reported on the NADA but higher as compared to KBB, but personally I am satisfied with the price I paid. I would recommend this dealership.
Scarr007
May 11, 2014
Ive come to this dealer twice for service and Jeff helped me both times. He was EXTREMELY friendly and provided great customer service. Because of this, i had a great experience
bravo27
May 10, 2014
I really like the service at this dealer. They aren't like other dealers that try to sale you something or give you service for something you don't want or need. When I first went in to check out the dealer, I was ready to deal with a bully. But Ethaniel came right straight told him what I wanted and he even helped me get approved. He was really polite, helful and actually listened to what the customer wants. This is what I liked about this dealer. I've taken my car in for service and other installations needs for my car and Larry Russell and Carl Taylor were really great, nice and prompt service. I was debating on whether I wanted to do the drive from Hollywood to Carson nissan just for service for my car, but it was well worth the drive!!! I don't have to seat there and wait 2hrs. for my car to get serviced. It was a in and out experience, will definitely recommend dealer and the guys.
fernandorazo
May 8, 2014
From the first phone call we made to Carson Nissan, Eugene Cho treated us very professionally and friendly. The car prices they offered where honest and did not have any hidden fees. When we came into the dealership, Eugene had our 2014 Rogue reserved for us to test drive. Regardless of personal commitments, people at Carson Nissan go out of their way to make sure we are satisfied !!! Thanks for making our new car buying experience quite pleasantly !!!
bio_chai
May 8, 2014
Friendly, on time, reliable and fair prices. If you need a car service, go to Carson Nissan. You will be satisfied. I recommend to everyone.
er1caec
May 8, 2014
Thank you Martel , Alberto and Mehdi... I appreciate all your help :) everyone was friendly and helpful. I would gladly recommend friends to this dealership. thank you again guys :) very happy
mbrat
May 8, 2014
Jeffrey Morgan was the Service Advisor that assisted me with getting my 06 Nissan Murano SL the major service that I needed. I initially was just going to get an oil change, but when Jeffrey informed me that I was due for the major service, I figured I better get it now since there was not alot of people getting service. Jeffrey promised that he would try to get it done as soon as possible since I was going to wait for the vehicle. I was surprised at how fast they completed the service and washed the car. Jeffrey Morgan really took care of me, he knew that I was in no mood to sit at the dealership for approximately 3 hours. He came through with his promised to get me out of there quickly. Thank you Jeff for the great service, keeping your promise and the special care you showed me.
debb1993
May 7, 2014
I came to this dealership because of the recommendations of friends and family. I only came in to look at cars, but left with my very own Nissan Sentra 2012! Mayra let me test drive the car, and gave me nothing but sweet and honest pros and cons about the car, i was sold by the time we got back to the dealership.Story cut short I was signing my paperwork, and picked up my car the very next day! it was clean, and smelled like a brand new car even though i purchased it used. i absolutely recommend this dealership!
bsuziie92
May 7, 2014
My husband and I recently purchased a new car at hooman nissan, we really enjoy the service and of course we love our car. However I was in need of my own car so we tried to finance a car for myself. Unfortunately the sales person wasn't trying hard enough to help us get a car because he said we wouldn't qualify. I was a bit saddened by the situation so my husband brought me to Carson Nissan. I wasn't so sure or excited at this point to get a car. As soon as we arrived we got welcomed by two friendly workers. We got introduced to John Ancheta and started talking business =) . Right away he made us feel comfortable, he gave us water, popcorn for my two kids, and a balloon for each ofmy kids since they were getting bored and acting up. He gave us great choices and really showed his effort on helping us get a car. He did explain to us that at times it is difficult for the finance company to give us a second loan since we are still paying for the first loan. He was hoing back and forth to the negotiator to not only help us get a car but also give us our choices moneywise.We are beyond pleased with John because he made it happend for us, and it gets me thinking, at Carson Nissan we were able to finance a second car and at Hooman Nissan "we didn't qualify", that has a lot to speak for itself. Thank you Carson Nissan for having John Ancheta in your team!!!
Hware
May 7, 2014
Mr. Carl Taylor always greets you with a smile and "How can I help you?" Carl always makes sure you know the progress of service.
nfx370zxxx
May 7, 2014
I've been a customer at Carson Nissan because they treat me like their own family. They gave customer good advice to maintain and service my car. I will always give my business to Carson Nissan because we built that trust between us. Carson Nissan, you are number one in my list when it comes to servicing my cars (both nissan). Keep up the good work!
Rhonzi1968
May 6, 2014
In the 25 year history of buying cars this was the best experience ever. I was in and out in a couple of hours. "EZ" was very professional and helpful to my needs. I would definitely buy another car from him when I'm ready.
fstphnsn
May 5, 2014
I have never had a bad experience with Carson Nissan. Karl, Roy, and Chung have collectively treated me and the car with respect. The service is timely and extremely convenient. The pricing is competitive as well. Acquiring a loaner vehicle or a ride back to the office is never an issue. Upon my last visit I bumped into John and asked if I could get a peak at the GT Rs on the upper level. Gladly, he toured me around and answered all of my questions, gave me his card, and reiterated that he'd always be there to answer any future questions. As long as I am a GT R owner, Carson Nissan will be my point of service. Famious Stephenson
Artglvn
May 5, 2014
I've been a customer of this dealership for the last 10 years, back when it was under different ownership I purchased my first Nissan, it was a 2003 350Z, I've since purchased two more carsm the latest being a certified pre-owned 2011 Xterra, which I purchased from John Ancheta, who was very helpful through the entire process and felt very comfortable with him and the entire staff. The service department and staff have always been great and in particular, Carl Tayler. I would recommend this dealership to anyone looking for a new or used car and for the "after sale" service!
launsmom
May 4, 2014
Jessie is a GREAT salesperson! No too pushy - which is what I like. There's always a little skepticism when purchasing a used car, but I didn't feel like he was trying to pull a quick one on me. The thing I liked the most about him was that although he's been there 4 mos, was his confidence and if he didn't know the answer he didn't hesitate to ask someone who did. If this is his choice of industries - I see him going far in automotive sales. One last thing definitely has a welcoming smile and awesome people skills. Thanks Jessie!!!
BoBaldomero
May 3, 2014
Good experience and everyone that works at nissan carson are nice and very approachable. cant wait to have my first time maintenance free of charge
redrose
May 3, 2014
When in to purchase a new car and was treated beyond my expectations!! Great excelent customer service and really helpful! Left really happy and satisfied!
Bere4816
May 3, 2014
Good Service and price. They were very busy but I just wish they had called us when the cars were done instead of us having to end up calling them.
susanA2014
May 3, 2014
WAS REALLY SIMPLE PROCESS TO TRY TU BUY MY NISSAN ROUGE. EVERYBODY MAKES FEEL GREAT AND WAS EASY TAKE THE DECISION. I JUST WANT TO SAY THANKS NISSAN CARSON !!!!!
otijera
May 2, 2014
Ethaniel Baxter and James Vanisco helped me & my fiance feel comfortable while looking for a new car.We enjoyed how they accommodated us and showed a magnificent amount of patience. Not only did they make a sale but they ensured CARSON NISSAN represented satisfication and great deals!
bmedina
May 2, 2014
Carlos was very helpful, accommodating, and easy to talk to. Everything went well and it didn't take the service forever. Im happy and satisfied with his assistance.
HEAYSSELL
May 2, 2014
YOU GUYS WERE AMAZING AND SO HELPFUL!! SCOTT & JJ WERE VERY ATTENTIVE AND MADE THE EXPERIENCE ONE I WILL NEVER FORGET! THANK YOU SO MUCH!!!!
speculator1
May 2, 2014
My service rep Carlos was very nice and didnt presssure me to have any special service done or anything. I came in for an oil change and left with also a nice free car wash, they even vacuumed the inside which was a nice touch.Thanks Carlos
neecegrl
May 1, 2014
We want to say thank you to Leo for being a considerate and patient sales person. Leo was not pushy or overbearing at all. He has excellent customer service and sales skills and demeanor. We told Leo we were just looking and he allowed us to do just that. But then I fell in Love with a white 2010 Infinity G3 with incredibly low miles. I am credit challenged and did not think I could get financed for the amount of the car so Leo suggested we make a reasonable offer and we did and I am now the proud owner of the G37. It makes buying a new car a pleasure when you a sales person like Leo.I also want to thank him for assisting us in transferring our belonging from the old vehicle to the new one, he had it washed and gassed up for us. Wow now that's awesome customer service. Leo Hernandez is the bomb.com
kossey
May 1, 2014
I feel Martel Creer gave excellent service. He was helpful from the time we walked on to the dealership until the time we drove off. He made sure we got all of our questions answered and it helped that he had a pleasant attitude the entire time we were there, which was a very long time. I had 2 of my children with me and he even went out of his way to try to assist them as well. I would recommend this dealership to a friend, especially Martel Creer, he was very caring and knowledgeable.
Danieloviedo
May 1, 2014
I feel very comfortable going to Carson Nissan, I have several options where to bring my car to be serviced but the level of service, honesty, friendliness and pricing keeps me coming back.Both Jeff Morgan and his teammate Larry at the service dept are great, I really appreciate their honesty.Thank youDaniel Oviedo
AlanBoy
Apr 30, 2014
This past Sunday I brought in my wife's 2005 Nissan Altima for service after smelling something burning from under the car/engine. Larry promptly greeted me, took notes of the concerns, and said he'll have it checked. Turns out their was a plastic bag stuck under the exhaust. He also had a broken part from under the good replaced and when I came to pick up the car in the afternoon it was washed, vacuumed, and ready to go. Larry also helped out with a previous repair visit and he has proven to be friendly, reliable, and helpful. Thank you Larry and Carson Nissan!!!
watterde
Apr 30, 2014
I have purchased two vehicles from this dealership, and each time I bring my vehicles in for service, Christina Martinez helps me. She is very courteous, efficient, and completely and professionally takes care of my needs. It is a pleasure to interact with Christina.
nessa33
Apr 30, 2014
My husband and i came to the dealer a little intimidated but as soon as we saw Jessie walking towards us with a smile on his face we felt alot better. He said that he would help us out and he did.Everyone who helped us was very friendly and so helpful. We got the car we wanted and we will definatly recommend Carson Nissan to friends and family. Thank you very much Jessie Avila and everyone who helped us out today :-)
smile247
Apr 30, 2014
I had a great experience ! Very knowledgeable and answered all my questions .First time buyer to and electric car and they made everything very easy Thank you for all your help
jjdgreat1977
Apr 29, 2014
Nothing but great things about this dealer.... My wife and I were searching for a new Nissan Quest after been hearth Broken when trying to purchase a new van from a dealer next door to Carson Nissan (dealer name starts with Honda).... We walk in and met with John Ancheta and he helped us right away.. After a few hours and continued help from Alberto Murguia .. we drove out with a brand new 2014 Nissan Quest SV model... I'm very happy and so was my whole family... Carson Nissan... you rock!!!..... This is my 3rd Nissan Purchase and no other brand will be in my porch from now on...Thank you,
CherryDazed
Apr 29, 2014
Leo was super friendly. Deff. Made my experience great as a first time car buyer. I would definitely come bAck to Nissan dealership!! Give Leo a raise !!
CrystalRodriguez
Apr 29, 2014
Larry Russell is always friendly and helpful. I love getting a car wash and vaccuum with my oil change and the free popcorn is yummy! :)
FalyFal
Apr 28, 2014
After having a horrible experience at Gardena Nissan. I left and decided to check out Carson Nissan, Ethaniel Baxter was such a sweetheart and was willing to work with me on what i was looking for. I purchased a 2013 Nissan Pathfinder and I am completely thrilled.Ethaniel help me load items from my trade in Murano to the Pathfinder & even took the time to explain every function in the car help me set up my bluetooth settings etc.. Thanks so much Ethaniel!!! I will definitely refer people to you!
SALANGUIT425
Apr 28, 2014
Recieved great customer service from Jun, helped us a lot in what I was looking for, really recommend him, good person and a terrific car dealer.
Mase
Apr 28, 2014
My 1998 Saturn was on its way to becoming a classic, and a new job requiring more driving got me to thinking about a new(er) car. I did internet research for a couple weeks looking mostly at 1 to 3-year-old used cars that had good EPA mileage, could accommodate my 6'4" height comfortably, and were reasonably priced. I was going to trade in my Saturn and keep my Cadillac DTS. I sold Nissans back in the early 2000s for a couple years and had a great appreciation for their design, quality, and dependability, so I naturally gravitated to Nissan. The used ones were holding their value so well and the new ones were so competitively priced that I decided it was going to be new. I searched the inventory online at Carson Nissan. When I found a Versa SL sedan with the tech package in my favorite color, I knew that was going to be the car. I clicked on the "GET EPRICE" box.In less than 5 minutes, Fernando had sent a reply, quoted a price I could live with, and invited me in. I cleaned out the trunk of my Saturn, took it to the car wash, and headed to 1505 223rd Street with my title, registration, proof of income, insurance card, and checkbook. Met Fernando and was assigned to what proved to be a newer sales guy, Frank.Frank was very personable and friendly and eager to accommodate and before I knew it we were off on a test drive. Having driven the Versa extensively during my short sales career, I knew I was going to be pleased with the car, and I was. I love the electric power steering and the CVT. It has the headroom and legroom for my tall stature. I'm even comfortable in the back seat. And there have been many improvements on the car since my early experiences being trained on them back when they were introduced.Back in the office, Frank whipped out a 4-square proposal which made me smile. I told him what the deal was going to be. So much for my trade, so much cash down, I want the zero percent financing for the rest. He went off for awhile and came back with his closer. JD? DJ? Sorry, I can't remember his name. But he was very professional and low-key, told me why my trade-in wasn't worth what I wanted, made a fair compromise, told me why they couldn't meet my interest rate request but could come close (they did). I said, we have a deal and we shook hands.After a little while I was introduced to Lisa, in finance. Give her credit, she tried unsuccessfully to promote the extended warranty. But she did get me a better interest rate than initially, was quite efficient with all the paper, and had me out of there rather promptly with my new car and an appointment to get my LoJack installed/activated.I couldn't be happier, and the title of my review pretty well says it all. Great car, great price, great service, great people.
JonPoblete
Apr 27, 2014
WITHOUT A DOUBT, IF JJ WAS NOT THERE...I WOULD NOT HAVE GOTTEN MY 2013 NISSAN ALTIMA COUPE!! His service was trusting, as in he made sure to make me feel like I am making a great decision and that I will get the best deal possible.I did not for one second think that the dealership was just out to sell me any car, but THE CAR for me. And he did everything he could to show me how to make my dream car purchase a FEASIBLE REALITY. That was the biggest issue for me. Thanks JJ for making it happen.
paulneumann
Apr 25, 2014
I arrived for my 7:00 a.m. appointment at approximately 6:45 and fully expected to just sit in my vehicle until 7 when I looked up and Christina Martinez gave me a very pleasant good morning. After signing the paper work for my 15,000 mile service, I sat in the waiting room and began my morning ritual of reading the newspaper and preparing my daily schedule. I fully expected to be there for a couple of hours which would have been perfectly fine as I also had several phone calls to make.All of sudden, at 8:10 a.m., I hear my name being called. It was Christina letting me know that not only was the service complete but my NV 200 had also been washed--amazing and truly a great thing as I was able to be much more productive for the day than I originally had intended. My NV 200 runs great and I owe it to the staff and personnel of Carson Nissan. Thank you very much.Sincerely, Paul Neumann
blessedbee
Apr 25, 2014
I Have been going to Carson Nissan for my service needs since 2006. I love the way staff treats you. Carl Taylor is so professional,He gets you in and gets you right out, Carl keep you in the loop with what's going on with your vehicle. Carl is delightful and friendly. I think Carl is such a great asset to your company.
slickboos
Apr 25, 2014
I love the attention from the people here I felt like home I would recommend this dealer to all my friends thank you for this opportunity
MochaNikki
Apr 25, 2014
The cars here are a bit more than other dealerships but the trade off is great customer service and willingness to go above and beyond to satisfy your needs I have only had the car a few days and hopefully I don't regret this purchase, but so far so good! Give them a try...
Esperanza Hizon
Apr 24, 2014
For me Carl is the best employee. He's so friendly and accommodating and that's the first I'm looking for any place I go to. He'll let you know right away what's wrong with your car and what service you need. He's not recommending a service that you don't need. Some dealership they will tell you that you need a service even though you don't need it. So for me Carl Taylor and Nissan dealership is the best.
dr_nvd
Apr 24, 2014
Ethaniel was highly professional, knowledgeable, and friendly. He helped make the process relatively easy. Didn't feel pressured at all. I couldn't have asked for a more pleasant car-buying experience. I would highly recommend Carson Nissan and Ethaniel.
Ms. CjP
Apr 23, 2014
It is my pleasure to recommend Carson Nissan and Larry Russell for all of your vehicle service needs. I have had outstanding customer service every time I have my vehicle serviced. The professionalism, expertise and customer support has ensured my loyalty for all my future service, vehicle lease and or purchases. Larry Russell of the Service Center has delivered on every commitment to provide quality care of my vehicle. Due to his dedication to customer satisfaction, my vehicle has never had any mechanical issues and I have every confidence that I will not have unforeseen financial burdens due to repairs of my Nissan Sentra. I always have questions because I am not skilled on mechanical matters. I continue to be provided straightforward answers and have never been made to feel their time is more important than my questions or concerns. Do yourself a favor and find out for yourself what a difference an experienced and caring Service Advisor really does make on your budget and more important your safety! Then you will understand why I schedule my service appointments with Larry Russell while traveling from San Luis Obispo and Marina Del Rey to City of Carson!
jneal12
Apr 22, 2014
I came in to Carson Nissan after having a horrible experience at another dealership. My visit to Carson Nissan was a 1800 from the latter. Martel was friendly, personal but professional. He was efficient and knowledgeable, helping me make a the best purchase decision.
jamesbell1507
Apr 20, 2014
Mr. DiMarino was a tremendous sales consultant who showed great customer service and overall friendliness. He was quick to aid us in our search for an Altima and was able to close the deal in no time at all.
flaca13
Apr 19, 2014
Mi hermano fue ase unas semanas a dealer a comprar un carro y quedo muy contento con el servicio que le brindo Jessie Avila ..Jessie es un exelente vendedor y muy guapo :)..Muchas gracias Jessie por ayudar a mi hermano!!
musclebai
Apr 19, 2014
Went in for a regular service and they gave the car back with upholstery criss crossed with greasy footprints.didnt even bother to clean them. Highly unprofessional.
janetmelena28
Apr 17, 2014
I was very impressed by how friendly, helpful, and professional all the staff were at this dealership. I stopped by with my father to look at the cars but I wasn't immediately sold so my father and I went to Honda and Toyota to see what they had to offer. Within an hour after checking the competition out my father and I went back to Nissan. Not only did we go back because of the car but I was getting a lot of help from the dealer that was helping my father and I. I think he went over and beyond, surpassing my expectations. The dealer that helped me was named Ramon Suarez and I can honestly say that he made the experience all the more better. Any question I had he answered, any doubt he cleared up, and he was very friendly. He payed close attention to what I wanted in a car and made sure to show me cars that I would most likely be interested. He did an amazing job, I was sold. I decided on purchasing the new versa note sv. I'm very happy with my car and I have Ramon to thank for that. Thank you so much!
Jaygreer
Apr 17, 2014
I loved my experience! everyone was a great help!! i love my new car!!!! Everyone was respectful and did all they could do. Thank you
doubld78
Apr 16, 2014
My parents and I went to Nissan Carson to look for a vehicle. We had the pleasure of having John Ancheta as our salesman.John was very friendly and very helpful. He answered every question or any concerns we had. He gave us such a phenomenal service that I would recommend anyone to go to John.
Oscar m
Apr 16, 2014
Great friendly service. Christina had my car fixed and washed ready for me to pick it up. I didn't have to wait and I didn't feel rushed over all I had a great experience getting my car serviced.
Lizdelgadillo2001
Apr 16, 2014
Thank you so much for the friendly service. Martel was very helpful. I will be recommending people to this dealer. Thank again for the great service!!!
liz_805
Apr 16, 2014
i would recommend people to come to this dealership because the staff is friendly, awesome customer service and the sales consultant Jessie Avila and everyone who help me get my car are amazing people. I would come again! thank you :)
ceciloved
Apr 16, 2014
Jessie avila was a lot of help when I went to carson nissan to look at the large selection of cars they have He answered all the questions I had about the cars He knows how to do his job Well Thank you very much Jessie
wendollyl
Apr 16, 2014
I had a above excellent experience this past Sunday at Carson Nissan. I came in looking to buy a car after I had recently totaled my car of 8 years in an accident. I was on a budget and had an idea of what I was looking for and what I was willing to pay for it. Earlier that day, I had gone in to a Hyundai dealership to shop around and had a very cold, negative and unpleasant experience. I was shopping with my mom (who is NOT an easy person to persuade) and, upon entering Nissan, we were assisted by Oscar. I immediately got a very comfortable vibe from him. He was very attentive, personable, nice, and willing to go out of his way to help us out. He got a good idea of what we were looking for and immediately showed me the car that I ended up purchasing. Oscar was very knowledgeable and was able to answer any and all of the questions that we had. He not only made me feel comfortable, but he also was able to make my mom feel comfortable (which isn't an easy thing to do). After test driving a couple of cars, we went back in to the office to figure out some numbers. This is where I got nervous because I knew that I was on a very tight budget. I also knew that my mom would be the one that needed the most persuading because she would be the one to put in the rest of the money that I would need to make this happen. Fortunately, Irvin came in and sat down with us and really used his persuasive and personable nature to win us over. Not only did he build on the rapport that Oscar built with us, but he went above and beyond to make us feel like this was the place that we needed to do business with. He connected with both myself and my mom by sharing of himself, but he also very clearly asked us what he needed to do to get our business. I am a person that truly values good customer service and between these two gentlemen I absolutely felt valued and important. I also visibly saw my mother's guard go down as the evening went on and I knew that I had not only been won over, but she had been won over as well. Overall, I had an absolutely amazing experience at Carson Nissan. I am not only ridiculously happy with my purchase, but I left that night feeling extremely taken care of. On the ride home, my mother told me that although she wasn't ready to buy a car quite yet, she would definitely come back to Carson Nissan to purchase her next car in the next year or so. My mother lives in Hollywood, so for her to be willing to come all the way to the other side of LA for a car means that she was really impressed. I would absolutely recommend your dealership to anyone and everyone. Thanks to Oscar and Irvin for a great experience and for my wonderful car!!!!! :)
sr20b13
Apr 15, 2014
Jeff Morgan helped me out when going in to do a quick filter & oil change i got there around 6:40PM and he had me out of there in not time. Jeff was very helpful and knowledgeable when it came to the vehicle.
Jimmy3
Apr 15, 2014
Larry Rusell was great ever time I go there for service he takes care of me and he doesn't try to sell me something I don't need and that why I drive to Carson instead of down town Nissan.
mikochanel
Apr 14, 2014
Mr Larry Russell is the best employee in the service dept. He attends to your needs right away and explains what needs to be done. I highly recommend him to be the best employee.
xterniss
Apr 14, 2014
Whenever I need service for my Xterra, I always contact Larry Russell. He is very friendly, helpful and dependable. He provides status of the service while I wait. Thank you.
deepcare
Apr 14, 2014
He was friendly and very knowledge. He performed my oil change quick and explained the 27 point inspection. He made me aware of services that I will need to do in the future.
Mchjvr12
Apr 12, 2014
Kristen was very friendly, approachable, and knowledgable..quoted myself a certain time frame and my car was serviced and washed before the time. Very pleased...
cfas89
Apr 12, 2014
Great guy. GREAT SERVICE. Gave me good advice on my new vehicle and was very detailed. THANKs for the quality service. Looking forward to making more deals in the future.
MarthaRomero
Apr 12, 2014
our experience at Carson Nissan was NOT what we expected. You have 2 Women ( intelligent) who have made a pact in the parking lot to only come and see the cars, NOTHING ELSE. When we arrived I thought to myself thats it these guys are sneaky, they can sell sand to an Arab,,,,, and I was that Arab!(Just a figure of speech, no disrespect intended), all I thought to myself was "DON'T MAKE EYE CONTACT, DON'T MAKE EYE CONTACT". So we walk up and were greeted by several gentlemen who were very polite, well groomed AND did not pounce on us trying to sell us anything that wasn't bolted down.We walked in were asked our names and asked what we were there for and someone would be right with us. Well moving along, My sister and I decided to get a little brave and ask if we could be shown a car. Mind you, WE asked, that when we looked and asked if Oscar could show us a car. He has a very honest helpful look about him and just looks like he would treat us like family. so far so good we thought. My sister and I looked at each other and reminded ourselves "WE ARE JUST LOOKING"well the night when on and we found ourselves in the office talking to Oscar and Irvin. My sister did the talking cause as she put it "this wasn't her first Rodeo" It was for me so i sat back and watch it all unfold and soaked everything in like a sponge.Irvin asked questions, they were answered, we asked questions they were answered,.......... to make a long story short, Irwin and Oscar went out of their way, and NEVER looked at their watches to see how long we had been there. we were treated with Respect, No Double Talk, No Pressure, and were given an abundance of valuable information. so after 5.5 hours, no dinner, tired from working all day, i and excited to say that i am the proud owner of a Used(new to me) Nissan Cube, exactly what I wanted.and to put the icing on the cake,,, just when some people think it's Only about the sale?, Oscar pulls me to the side and asks me what music i liked, if I listened to the radio, this was strange to me but then it was clear... he went that added extra mile to make us, (me) feel not just like another sale and a commission for him, but as a valued customer. Oscar asked what music I liked to listen to because he pre set the Radio stations to my top 6. That for me was the Cherry On Top!!! I am forever grateful to Irvin and Oscar for their professionalism, knowledge, Honesty and their FRIENDLINESS. For these reasons i am giving all my coworkers Carson Nissan business cards and telling them they will be VERY WELL TAKEN CARE OF.Thank you Gentlemen , and I will see you in a few years to Trade Up!!!Sincerely Martha E. Romero
Luimel
Apr 11, 2014
Jessie Avila was one of the many sales consultants that were standing around in the lobby when my wife and I walked into the Nissan of Carson dealership. However, his energetic character, professionalism way of speaking made us feel so comfortable in purchasing not one car, but 2 cars. He was very helpful throughout the whole process. He was always very caring and worry about what else we needed at hand. He was at our services every moment until we drove off with our new Juke 2013 and Nissan Altima 2012...we would have not purchased the two vehicles, if we would have been help by Jessie Avila.
lkooi
Apr 11, 2014
We had visited two other Nissan dealerships in the area to test drive a new Leaf before going to Carson. The sales people at the other dealerships were nice enough and seemed adequately knowledgeable until we were referred to Carson Nissan by AAA. We were immediately contacted by Fernando via email but because of a scheduling conflict, Lai-Ce was the person we saw when we arrived. She was extremely friendly and knowledgeable about the Leaf and was able to answer our questions with directness and a no-nonsense lacking at the other dealerships. Our experience never felt like we were being "sold" a car but instead guided in our choice of cars. Lai-ce was (and remains) available to answer questions via text and email. She is an invaluable employee and made our car buying experience a pleasure.
butterflykizz562
Apr 10, 2014
My wife and I had a very good overall experience with our sales consultant Peter Choe. Mr. Choe was polite, professional, and knowledgeable. We had no expectations and drove off in a new Nissan Altima Coupe. Everyone we spoke to during the process were also polite, professional and knowledgeable. Thank you.
rawbreed
Apr 10, 2014
My hat's off to the whole group. Fernando Luquin made the process so easy. He was friendly yet very professional at the same time. Extremely knowledgeable on the products and found the car I wanted fast. I would literally ask for him on my next car purchase!
jackie75
Apr 9, 2014
Went looking for a new car and John helped me find the car i needed!! He was very helpful and knew the answer to all my question. He made finding a car easy!!
crishome
Apr 8, 2014
Eugene was a very knowledgeable person. It is hard to find people that truly believe in their product. Luckily that is exactly what we found at Carson Nissan. We had an amazing purchasing experience. No pressure whatsoever. They simply asked what we wanted and that is what we got. So long you make them a reasonable offer, they will do their best to make it work for you. THANKS!!!As a note, our Nissan LEAF is an amazing piece of equipment. For its price and performance, truly remarkable! We love our car!
ximena21
Apr 6, 2014
IT WAS A GREAT EXPERIENCE AND I'M REALLY HAPPY WITH MY NEW CAR I ALSO THANK JESSIE AVILA FOR HIS GREAT HELP HE WAS REALLY FRIENDLY. THANK U
miziyuan
Apr 4, 2014
Was looking for a new Nissan Rogue and had been to other dealers before coming to this one. People are all very nice at car dealers, however, I always felt wasting a lot of time after hours of negotiating with sales. So I was surprised when Mr. Cho and Mr. Echeverria were pretty straightforward with me and I liked that. I decided to buy the car within an hour because it feels great dealing with professionals. Not sure if you are going to get a perfect deal here, but do give a try and you will not regret it.BTW, thanks to dealerrater.com, I would never have driven 40 miles to this place without seeing all these reviews.
sgodoy
Apr 4, 2014
Very good sevice, jessie is a very helpfull person and very good at making sales, he deserves a A+++, he did a nice job thank you!
amish2
Apr 4, 2014
This dealership was able to sell me a new car with a price and service better than its rivals. Not being able to find out principal payment information was annoying, but not a reason to ignore this dealership either.
Frangovens
Apr 3, 2014
I am very pleased with my new Nissan and I would like to thank the entire staff for working with me. I love my car and I would recommend Carson Nissan to my family and friends. Peace and Blessings!!
talento43v3r
Apr 3, 2014
Very good Services Very Professional Ruben Garcia is the best Sales Consultant I ever deal with They was really helpful n I got my 1st car brand spanky new car yesterday I DEFINATELY RECOMMEND THIS DEALERSHIP N ASK 4 RUBEN..!!!!
orlanzer1
Apr 2, 2014
The sales man was young and was great at this job, He will Be one of the best , He listen well, was not a pusher, he walk with use and answered all our Question with skill and Knowledge. He stayed with use through the process , Communications skills were great. Thanks for your HelpJessie
erindoherty9
Apr 2, 2014
I am very particular when it comes to my belongings. When talking about large purchases, such as a new car, I'm even worse! I made sure to really take my time doing research so I knew exactly what it was I wanted. Being the picky person that I am, I was very specific about every detail of the car I would get. I was not willing to compromise on much; including color, or packages. As fate would have it, that the exact Rogue I desired was nowhere to be found! After dealing briefly with a couple different dealers and having no luck, as well as no great experience... I was referred by a friend to Preston Han at Carson Nissan. Preston, as well as everyone else at Carson Nissan, were unbelievably helpful and worked tirelessly to get just what I wanted. When other dealers tried to get me to change my mind on color or packages because of availability, Preston only cared about what I WANTED- and not what was easy. With the constant updates and ongoing communication about the arrival of my Rogue, I wasn't left in the dark waiting and wondering. Carson Nissan's ability to deliver what was promised, as well as making a GREAT deal are all reasons I will continue to take my business to them as well as refer all of my friends! Lastly, and most importantly the sort of dealer/customer relationship that Preston is able to create is rare these days, it is the main reason i give Carson Nissan a 5/5!
fservin
Apr 2, 2014
The staff at Carson Nissan were very attentive and answered questions that I asked. I noticed that the two employees that were assisting me were working as a team, as I indicated to them that I wanted a smooth and fast transaction. The two employees even took the time to deliver the vehicle to my home late that night. This is the second vehicle that I have purchased from this dealer and this is why I returned, the service is excellent!
dthomas99
Apr 2, 2014
On Friday, March 28, 2014 my wife Alice and I had done enough research on the internet it was time to actually test drive some cars. We test drove a Honda CRV, and a Toyota RAV4 before coming to Nissan of Carson. The experience at the previous two dealerships could not compare with the experience at Nissan of Carson. Most of this was due to Carson Nissans representative, John Ancheta. John helped us to find the right vehicle and never made us feel pressured at all. In fact it took us two days to decide. John ushered us through the paperwork and explained everything fully no matter how many questions we had. Thanks again John. Nissan of Carson is very lucky to have such a professional and courteous representative.Doug & Alice Thomas
abuitime
Apr 1, 2014
The service from the moment I called the dealership with an inquiry about a car that I wanted to buy...to the moment that i stepped out with a brand new car the same day was incredible. They treat you with respect and are willing to work with any financial situations to be able to get the best fit when in comes to getting the car of your dreams. I would really recommend coming here to Carson Nissan. Ask for Fernando at Internet Sales. He stayed with us during the whole experience from talking numbers to taking a picture of me with my brand new 2013 Altima Coupe S. Great Service & Great People.
dtowson
Mar 30, 2014
I drove to Carson Nissan from San Diego and it was a very pleasant experience. John and Eugene were very professional and easy to deal with. Would recommend this dealership to others.
blueversa
Mar 29, 2014
They gave me the leased car I wanted. I looked at a nice blue Versa in February 2014 but I wasn't sure if leasing was right for me. I traveled a long distance to get to work every day. So I told Mr. Avila and Mr. David Johnson I had to think about it. Well, that took a month but they still had that same nice blue Versa when I was ready to lease a car this month. Thank you so much. God is good.
Eloquence04
Mar 29, 2014
I spoke with Mr. Creer for at least three months prior to my final decision and ability to purchase a new vehicle. He always kept me abreast of my options and remained patient along the way. Unlike the typical sales consultant, Mr. Creer did not put any pressure on me at any time! Instead, he told me, "Just tell me when you're ready, and I'll take care of you". Once I decided that it was time to buy, he took the time to introduce me to everyone that would be a part of the sales team, gave me a tour of the dealership, and made sure that while being price conscious, I would drive away fully satisfied. Thanks to Mr. Creer, I was able to not only get a great deal on an amazing vehicle, but I was also able to walk away without buyer's guilt/remorse and with a great huge smile on my face! After having a really rough transition from Ohio to California, Mr. Creer made me feel at ease and grateful for all the care and attention to my car buying needs.Thanks for being more than a sales consultant, but a caring and amazing person!
0084
Mar 29, 2014
Because we always find new options for my family and the selling person is always friendly.The selling person always finds a way to help us.
Anthony86
Mar 28, 2014
Es el mejor dealer al que he ido ya he comprado dos carros ahi mismo y me ha gustado el trato del personal y el mejor vendedor del dealer es Ruben Garcia, lo recomiendo mucho
likhoanujko
Mar 28, 2014
- The whole team made up for the bad attitude from one employee. Not sure if it was a sales tactic, but was almost about to leave because of attitude from one sales rep. Classic car buying experience.- The sales rep were not willing to show details on taxes for the car until I agree to buy the car. OK considering their finance staff are more knowledgeable and fewer in number. Would have like to know what I was paying for.
MatthewMirna
Mar 26, 2014
Everyone was extremely helpful and we appreciate it. The only thing we can say lacked, was information about the repair shop. I had great service!
DanielJ94
Mar 26, 2014
My salesman was great! Very helpful and got me a great deal on my 370z. At first, making a deal seemed hard but once the deal was made everything went perfectly.
xclaribelx
Mar 26, 2014
I decided to go to Carson Nissan because my old car, a Nissan Sentra, broke down. I had my old car for a long time and I decided to get another Nissan. I think Nissan makes good affordable cars so I decided to check out Carson Nissan. My Sales Consultant was Danilo Echeverria, he was very nice, informative and helpful. My father went with me, so it was nice to have a bilingual sales person. He helped us narrow down what kind of car we wanted and could afford. I was happy to get a new Nissan Versa 2014. Mr.Echeverria is a great Sales Consultant that was with us every step of the way. Overall, everyone is very patient and helpful. They want to help you leave the dealership with a vehicle. I am happy to recommend this dealership to anyone.
maxxo
Mar 26, 2014
I took a few days off from work to enjoy the car. My experience at Carson Nissan was very positive for the following reasons:OSCAR RODRIGUEZ: friendly and persistent. A professional salesman serious about selling me a Nissan automobile.PRESTON HAN: very astute with numbers & customers; proactive & decisive- took action to accommodate different customer preferences. The car I wanted arrived from another dealer. The six-hour wait was well worth it!!MEHDI FARRAHI: focused and concise with explanations of important documents requiring my signature. I felt confidence about the documentation process of my new car purchase.
Edwin rdc
Mar 25, 2014
Very profecianal,and knowledgeable sales person. Answered all our questions . Very patient with us. I would recomend this dealer to any one. Great experience. Great team.
acortez20
Mar 24, 2014
we are very happy with the professionalism our sales person give us ****Jessie Avila**** we definitely are happy with our quest. *****GOOD**********JOB***** JESSIE THANKS.
steveo31085
Mar 24, 2014
Martel and John ancheta were very helpful. John helped Me from beginning to end. Thank you for the great service. We will be coming back
tinacordonez89
Mar 24, 2014
My experience at this dealer was awesome!!! Fernando was a great person to work with! We have known each other for years and he made me and my dad's experience awesome. Your a great sales person bro, I wish you the best at Carson and thanks Ramon for your help too. You guys where great and you made my first car experience easier then I expected. I am blessed to drive in a new Nissan Sentra and blessed that Fernando was able to help me
giovyt
Mar 24, 2014
I received excellent service from the 2 guys that helped me out to purchase my vehicle. They were very patient to find the deal that better fulfilled my needs, Thanks John Ancheta and Fernando Luquin
kmbrlya
Mar 23, 2014
I came looking for a car of my choice and John was there to help within seconds of my dad & I getting there. He worked with us to help me find something that suited what I wanted and at the price I was looking for. Overall, he was very professional & offered great customer service!
nenegonzalez
Mar 22, 2014
Martel hooked it up with his time and friendliness. Eugene was there when I called and gave me the info I needed. Due to Eugene's transparency and Martel's product knowledge the deal went smooth. I would recommend Martel to any one in my family.
ReneePuleri
Mar 22, 2014
I came to visit this dealership as I had been doing research on the Nissan Xterra's and I had found one online listed at 2013, $23K, Xterra S, 11K miles. I knew this was out of my price range as I had done my math and knew what I could afford. So I just noted this one mentally and kept searching. A week or so later, I had gone back online to the dealership website and saw that the price had dropped by $1K. I wanted my dad to go with me to look at the vehicle and relayed to him that we would do so on the weekend as I had set up an appt with Mayra Ramirez to look at the Xterra. We showed up and were greeted right away. We were told we could sit in the black chairs and someone would be with us shortly. We waited about a half hour before I decided to go back to the reception desk to ask how much longer the wait would be. I understood, as we showed up slightly later than the appointment time that it was possible that whomever was to help us, may be with another customer. When I asked how much longer, the receptionist (I failed to get her name) and JJ asked where I had been and where I was sitting. I showed them and right away JJ said that he would be happy to help me. He apologized for the misunderstanding and right away and asked what I was there to see, I let him know that I was there to see the Xterra that I had seen online. I explained that it was the only one showing online. He grabbed the keys and walked us out to the xterra. He had to move some other cars around to get it out from its current position. Once the Xterra was out in full view, I did a full walk around and looked at it inside. I must admit, it was a very clean vehicle. I asked if we could test drive it and he said absolutely. He pulled it over to the front and he took a copy of my license. He came back and jumped in the back seat. We drove it out to the street and took it for a spin on the freeway. I like how it handled. My biggest fear of buying a smaller car than what I currently was driving (99 ford expedition, 5.4L V8) was that it wouldn't have the amount of power that I was looking for. This Xterra did not disappoint. We came back to the dealership and I checked out a couple of things around the vehicle. I asked for JJ's business card and said that I wanted to think about it but thanked him for his time. He said well let's just see what we can do so you can get an idea. I was very honest and explained that it was not realistically in my price range as I was only looking to pay $20K. He said, ok well let's just run some numbers and take a look. So we went inside and sat down in an office. JJ took down my criteria and said to let him see what he could do. A couple minutes after Henry walked in and sat down. He reiterated what information JJ had taken from me and went over my credit score. We then proceeded to talk numbers. I explained what I was really looking to pay and the apr that I had been approved at with my credit union. We played the standard back and forth as many people are aware of when purchasing a new vehicle for themselves. In the end we were able to strike up a deal and I rang the bell, slightly embarrassed by the crowd. :) We sat in the lobby and waited to be called to finance. We sat and met with Lisa and signed papers. She gave me the pros and cons on the warranty and I decided to go with a little extra. We walked out and my dad got in his truck and drove away. JJ handed me the keys to my new (washed and shiny) 2013 Xterra.This was a great experience and I wouldn't hesitate to refer friends and family here. JJ was great to work with as well as the others. Thank you again to all who were involved in my buying experience.
Romero68
Mar 21, 2014
Servicio estaba a todo dar. Gracias! Estoy bien contento en mi Nuevo Nissan Altima! Gracias Ruben! Voy a recomendar a toda mi familia a que compren un carro aqui
Pattikus
Mar 20, 2014
I gave this dealership a "Great" rating due to the professionalism of Eugene Cho. I chose Carson Nissan to do business with because I own Nissans myself. I own a 350Z and a Xterra. Mr. Cho as young as he is gave excellent customer service through out this entire transaction. I dealt with Mr. Cho on the phone and in person. He initiated the first contact with me via the telephone as a result of seeing my internet inquiry. He was great. He always sent me information on the vehicle I was interested in via email. This was a great way to keep me interested in the vehicle and motivated. He was always consistent. I have a busy schedule and Mr. Cho would leave me voice mails to remind me to contact him. He always apprised me of his work schedule. The one time he couldn't make it he just didn"t a abandon ship. He put me in good hands with Rueben. Rueben was also great. Both of these gentlemen always made me feel that my business was always important and mattered. I never felt that they were just trying to make a sale. They listened to my concerns and were able to deliver to my son a nice pre certified 2012 Nissan Sentra. They understood the vehicle was for my son. Mr. Cho did everything he could in making me feel that I was making the right decision in buying a great vehicle at a great price. It took me three visits to the dealership to finally purchase the vehicle. By the time all was said and done, I was very pleased with my experience at Carson Nissan. Mr. Cho and Rueben are truly an asset to the team at Carson Nissan. I would gladly refer my friends and relatives to Carson Nissan. Sincerely, Nissan owner Patricia Guerra. Eugene, I' m still waiting for my vehicle Manuel. Please contact me.
Sheree26
Mar 20, 2014
I will recommend this dealership to everyone that I know. JJ was very knowledgable and explained the whole car buying process in full details. Overall I had a pleasant experience visiting Carson Nissan.
ERILovRAS
Mar 19, 2014
I really enjoyed my experience at Carson Nissan yesterday. I went in hoping to trade in my old vehicle for another used vehicle. But my expectations were exceeded because the team I worked with helped me purchase a brand new vehicle instead! I am truly happy with my experience. Thanks!
gbreda24
Mar 19, 2014
My experience was really good. I enjoy the car i purchased, and the employees were very friendly. I would recomend this dealership to my friends as well.
PRECIOUSTHOMAS
Mar 17, 2014
Ethaniel "Ez" Baxter was WONDERFUUUUULLL! I WOULD RECOMMEND ANYBODY TO HIM HE IS SO KIND AND SWEET AND ANSWERED ALL QUESTION THAT I HAD AND LET ME KNOW EVERYTHING ABOUT MY CAR BEFORE I LEFT THE PARKING LOT.
special123
Mar 17, 2014
We had an excellent experience at Carson Nissan especially with Oscar Rodriguez. I would recommend Oscar to anyone he was friendly andknowledgeable and most of all NO PRESSURE!!!!! Thanks for making it the best car buying experience
samaj92
Mar 17, 2014
The Service there is impressive since the very first minute I stepped foot into the dealership. A friendly face that is willing to help out a person to get the best car possible.
wonchang
Mar 17, 2014
Friendly environment, Helpful and Useful employees. Thank you for your help. I enjoy nissan very much. Kind and good negociation. But limited car color choice was given to the customer.
lbaston1
Mar 17, 2014
Martel Creer was an excellent dealer, he excelled in provinding me with the best service anyone could ask for. He made me feel comfortable with the decision of purchasing the car, which insured me that I was most defentily in good hands. He had a great additude and I looked at him as a father figure because he guided me throughout the process of purchasing my first car!
staces
Mar 17, 2014
I was very pleased with my experience at Carson Nissan Danilo And David was very helpful infinding me the best fit Car That would suit my budget and preference long term.
Fantomas29
Mar 17, 2014
I came with a trade in that was upside down and was still able to get a new car that is whithin my possibilities. Great
GabbyBenitez
Mar 16, 2014
My experience at Carson Nissan was great due to the fact that my sales consultant Ethaniel Baxter was friendly and professional. He had a positive attitude and always had a smile on his face. He was also able to answer all my questions and concerns. Overall he was excellent and he made it possible for me to get my new car. I will definitely come back to get another car.
irmas24
Mar 16, 2014
John Ancheta was very professional and helpful. He answered all our questions and really worked with us to find what we were finding in my vechile purchase. I highly recommend John Ancheta for your next vechile purchase.
jminette
Mar 16, 2014
I purchased a 2014 Rogue through the AAA fleet purchase program. I was so happy with the attention Linda, Larry, Ruben, and Lai-Ce gave me. I was not paying anything close to MSRP but I still was made to feel special and got a very friendly experience. Honestly, I was so pleased. My vehicle was a special order, came just to my liking, and I can not be more happy. I will let anyone know where I got my new Rogue. I was over the top pleased. Thank you Linda, Larry, Ruben, and Lai-Ce !!!!!!
shamecka
Mar 15, 2014
My experience at Carson Nissan dealership was amazing! I searched all over for the car of my dreams and as soon as I went to Carson Nissan I knew I found it. The service was Great and they made my dad and I feel welcomed and right at home! .The atmosphere was full of wonderful people like Oscar Rodriguez, Irvin Vasquez, and Eugene. There team was awsome together! They even offered us hot dogs,juice,and water before we searched with the cupid shuffle song playing in the area. I would never forget my experience there and I definately recommend this dealer to everyone; trust me your experience will be great, stress free, and you'll be in good hands. I also drove off happy with a new car. Thank you guys again. I will send my future friend buyers right to you!
dlundy1967
Mar 15, 2014
Great service loved it. We will tell alot of people about thos place also i will getting another car from here asap. Thanks kim and dwyane
aliciaarroyo
Mar 13, 2014
EXCELENTE ATENCION AL CLIENTE!! TE HACEN SENTIR COMODOS, TE AYUDAN A SALIR CON UNA SONRISA!!GRACIAS MARVIN GODOY & STAFF POR SUS EXCELENTES SERVICIOS!!! :-) MI CARRO ESTA BELLO!!!!RECOMIENDO CARSON NISSAN ( MARVIN GODOY)
mariop
Mar 13, 2014
Nice customer service I am very pleased with my purchase. I would recommend it to anyone who is trying to purchase a vehicle. Thanks for everything
leshawnda1
Mar 11, 2014
Martel worked very hard to get me into a new car with the payment that was good for me. He and Victor worked the numbers to my satisfaction. I went home with a 2013 Sentra but I didn't love it. I took the car back in and spoke with the General Manager Preston and he told me that my happiness was very important to him. He advised me to come in and that he was going to get me into a differant car. He did just that. Martel and Victor were waiting for me when I got there, I pick out 2014 Sentra and the paper work was drawn up. I was taken care of by Alex in financing and the 2013 paperwork was replaced by the 2014 paperwork. I went home happy and with the car that I wanted. Thanks guys.
Rmz
Mar 11, 2014
I recommend this dealer 100% oscar rodriguez was great he was so friendly and knowledgeable Thanks to him I went home happy with a great deal on the car I wanted Excellent customer serviceLisa was great very informative she explained everything clearly
nisssan
Mar 10, 2014
I went to carson nissan March 02 2014.To buy a new car and Took with a nice seller consultant he's mame Jan Jose Anglo,was a very friendly. I think he's a great seller guy.
josepardo
Mar 10, 2014
I went for a pathfinder S and and I got a Platinum. excellent service and attitude for all personal. I am very satisficed with this place
tonyt90404
Mar 10, 2014
hello, I was very pleased with the service I received from lai-ce shum and martel creer. i recall calling lai-ce 10 minutes before closing and she never rushed me off the phone. we stayed on the phone for 45 minutes. when i hung the phone up decided right then that i wanted 2 buy my car at carson Nissan. when i arrived laice was with another customer, so she took the time 2 tell me that martel will help me until she was finished. what a great personality martel has. he really took care of me. i know i should not say this. but i would love 2 hang out with a guy like martel. he reminds me of my dad. thank you very much. tony todd
forestine1
Mar 10, 2014
Pleased Pleased !!! Martel is a long time friend of my father who has passed on and I was so happy to hear all the stories he shared it made me feel so comfortable with purchasing a car from Nissan he is a great salesman he exhibits what customer service is not only did he try to sell me a car but he got to know my personal life and what car would work for me and my family I would and will and have referred Martel to other people Thanks Martel & Nissan for making my First car purchase a success I look forward to doing business with you all in the future !!!
Cygutierrez
Mar 9, 2014
Danilo was the friendliest sales person. He did not pressure me which made me feel very comfortable. My father came with me to get a car and really bonded with danilo. I would recommend to go through him if you want someone who is looking out for your best interest! He made my experience at Carson nissan unforgettable.
jessical1994
Mar 9, 2014
Carson Nissan has amazing people my family and I got to work with Jan Josef Anglo the day we went to buy a new car. If I could rate the service, friendliness, and price from 1-10 i would give him a 10 because he was doing his job, he gave excellent customer service and he helped us make a right choice. I could say it didnt feel like we were talking to some random person it felt as if we were talking to a friend that we've known for years. I would definitely recommend a friend to Carson Nissan and tell them to ask for Jan Josef Anglo because he gives excellent customer service.
Rubyjo
Mar 9, 2014
Great service all around, very friendly. A lot of cars to choose from,salesperson was great and so was the finance person. I will come back if I would buy another car.
rhiguchi
Mar 5, 2014
Eugene was a terrific sales person and got us a great deal on a 2013 Leaf SV. He definitely went the extra mile to help us out, never pressured us into anything, and treated us like we were a family friend. Also, all the other employees we encountered over two days were also very polite and friendly. This was my seventh new car purchase in my life from various dealerships and it was by far the most pleasant experience of them all. I would highly recommend buying your next car from Eugene at Carson Nissan.
jlofton30
Mar 5, 2014
Mohammed had great customer service! Thank you so much. I have purchased a car from Universal City Nissan 2 years ago. They are complete scam artist. I would never recommend anyone to Universal City Nissan. Carson Nissan is a complete different story! They were all customer friendly. They worked out a great deal and I was not overcharged for my car at Carson Nissan. I will recommend anyone trying to purchase a car to come here.
Kellynavarro78
Mar 5, 2014
I recommend Nissan Carson dealership this is my second car that I buy at the Nissan Carson great customer service. Next time I buy my next car I will go back to Nissan Carson.
iwk469
Mar 4, 2014
What can I say about my saleperson but excellent on all count. Whenever I come into Carson Nissan I will always see Martel with that warm smile and always a kind word.On Sunday March 2, 2014 I just came in for a oil change on my 2011 Nissan Cube. My husband and I were looking at some cars on the lot and here comes my good old friend Martel with umbrella in hand since it was raining that day. He ask if we need any help we reply just looking. Martel reply just let me know if you need anything since it raining here's my umbrella so you will not get to wet. I thought that was very kind of Martel. To make a long story short we saw this ALTIMA that was calling our name. Me and my husband talk about letting the cube go and purchasing the car. We went looking for Martel on this matter and we became a new owner of 2014 Nissan ALTIMA. With all the help of Martel. He was there on our first car our second car. One thing that I can say about Martel you go boy. He is what a great saleperson is.
ted2kids
Mar 3, 2014
John Ancheta customer service was great. He was very professional. John let us test drive the vehicle. he did not try to sell us something that we did not want. Wonderful experience.
kwarreninc
Mar 2, 2014
This is a very friendly place, We were greeted by John Archetta,we found the truck we liked , sat down came to an agreement and I was driving away in 2 hours. Thank you ! The Warrens.
omard911
Mar 2, 2014
Amazing service by John Ancheta very friendly for sure going back to get another car and I would encourage everyone to go to Carson nissan the whole team is just top notch
fsilvia90
Mar 1, 2014
I went there with my father to buy a car, I was amaze how they helped me get on a loan since most dealership denied me for having bad credit this dealership has great prices and friendly people .
bskchow
Feb 28, 2014
It was a very pleasant experience working with the people there and the facility was clean and welcoming. The staff was very friendly. They did not pressure us to make a decision, they respected our time and true to their promise when we were ready to make a purchase. I definitely will consider doing business with them again and would recommend the dealership to others as well.
darchae2011
Feb 28, 2014
I gave Martel an excellent review because after visiting several dealerships that evening, he made me and my dad feel special. He took the time to show us cars in my price range, he worked with us well past closing, and he made sure we left happy. I did not feel any pressure from him in buying the car. The next day his excellent customer service still continued, he showed me and my husband the car before I was picking it up. He called to check on me, and when I came to pick up the vehicle he still treated me as if I just walked in.He kept his word on everything he said he would do for me and for that I appreciate it. I would definitely recommend him to other people and for my next car, I will come back just for him!!
mcafeetisha
Feb 28, 2014
Thanks for the great experience at Nissan carson. You guys have great customer service and Dr ear awesome as well. I am a satisfied customer. Thanks again
lily14
Feb 28, 2014
I had a great experience at Carson Nissan. Especially with the help of Pete Choe.I was able to walk out with a car that fit my needs. Im really happy with my car and I would recommend this dealership to my friends and family members. This is my first car I buy on my own and with the help of Pete Choe he made it come true. Thank you!!
jtagredano
Feb 28, 2014
He ido a varios dealerships y francamente no he sido tan bien recibido como en Carson Nissan. La razon por la cual escogi Carson Nissan es porque no me senti presionado. La attencion que me brindaron fue de primera clase. Mi evaluacion para Carson Nissan sera de 5 estrellas porque Me gusto el trato que me dieron aparte de mi carro. Gracias por su ayuda
Jsabatin
Feb 27, 2014
Martel took care of us very well. We got the deal that we wanted! We definitely recommend him to anyone going to Carson Nissan. Good luck!
aketzallib
Feb 27, 2014
My experience buying a new car at the Nissan in Carson was overall pleasant. Martel really helped me in finding a vehicle that was right for me and also right for my budget.
lovemanty
Feb 27, 2014
I have been to Carson Nissan before my experience has always been great..but this time around it didn't take too long for the whole process..she worked the with us got the process going gave us a deal we liked..nothing difficult...fast..friendly and we were out of there with our new car
Deanndra111992
Feb 26, 2014
Peter was very nice he did not put pressure on me and my husband to make us feel uncomfortable, he answered all of our questions we had already did our research so we pretty much knew what we wanted so he just listened to us.we left because we had one more stop, but the sales person at Honda did not make us comfortable sui we went back to Nissan, thanks for the great service!
bmarcial
Feb 26, 2014
Thanks to your company and salesman Oscar Rodriguez for all his knowledge and friendliness made my new purchace a smooth transaction. Your prices are reasonable, and the quality the best. Thanks for your help. You may contact me if needed to.
GiselleO76
Feb 25, 2014
After such bad experience at Cerritos Nissan, i came to Carson Nissan and was treated like a real queen. Everyone was kind and friendly. Not to mention JJ Anglo, who has the most unique personality. He was very friendly, professional and very knowledgable on what I was looking for. Despite my not so good credit, him and his boss Henry Bautista were able to get me the best deal possible including my trade on value. I drove out of here with 2014 Nissan Altima. All I can say is thank you so much to JJ and Henry for such excellent customer service getting my family and I exactly what we were looking for!! ?? My ??
yeseniahr
Feb 25, 2014
I really enjoy buying on carson nissan, it is the second car from this dealer, and I highly recommend it, thanks for all your services.
ddolla83
Feb 24, 2014
My experience was great with the exception that the service department could have given me the floor mats for my vehicle whoever it is that didn't approve of me getting the floor mats I want this review to be a negative reflection for him but everyone else involved was great to do business with.
Ralmeida8
Feb 23, 2014
Eugene did a great job explaining and demonstrating all of the features of the Leaf. I knew that I was going to purchase an electric vehicle and Eugene convinced me that it was the Leaf. I will refer everyone I know to Eugene when they are in the market to purchase a car!
jvelasquez
Feb 23, 2014
The sales representative was great, new his product and willing to help, that same day i went to Honda and i received 0 cooperation, everything was their way, i went to Toyota afterwards and they were a bit more cooperative on what i needed in price but did not have why i wanted in the type of car, lacked variety, my last choice was Carson Nissan, the sale representative approach us was awesome and he and his team helped to find the vehicle i required and what i wanted including add ons, i was truly satisfied with the vehicle, then they worked the price to were it was affordable to me. AAAAAAAA+++++++++++++ for these dealer and team.
frinkster
Feb 22, 2014
The sales staff went out of their way to help get me financed and into a brand new car. It isn't often that a person of my modest means purchases a car; but if I had to do it all over again, I would choose the people that I worked with at the Carson dealership. They took the time to tell me when to come back for my first oil change, how to use all of the gadgets and gizmos that the car came with, AND THEY washed, vacuumed and gassed-up the car before they gave it to me. Lisa even explained to me in detail what was happening with my financing. It was the first time that I felt that a dealership wasn't trying to hide something. I was in and out of the place in less than a few hours (That is including the time that it took for me to pick out the color and do a test drive). In the past, at other dealerships, it usually took all day (and part of the night) to get me financed and into a vehicle (which was used). I highly recommend Carson Nissan and its impeccable customer service and efficiency. GREAT JOB!!! I was impressed!!!!!
Ondina92
Feb 22, 2014
Everyone was very helpful and friendly. They helped me find the right car for me and helped me stay within my budget. I would definitely recommend them to a friend for future services.
anameza77
Feb 21, 2014
Rene Sagastume was very polite he answered all my questions i am over all satisfied with the service at carson nissan. I would definitely recommend this dealership.
munoz1234
Feb 18, 2014
I am very happy and have a very nice experience. Surely I will recommend Carson Nissan to my family & friends. Everybody is helpful, friendly & nice. Very satisfied.
mazda77
Feb 18, 2014
I didn't think I would walk in a dealership and leave so satified, both sales men worked hard to ,make my dream a reality! Go there for a good experience and a nice car
DeiReyes1
Feb 18, 2014
I want to thank my sales rep, Mr. Martel for he always kept me interested in achieving my goal of getting a car that i wanted. He kept me motivated by looking for choices more suitable to my pocket but as good as for my needs & taste. I am very happy that he never lost contact with me, and kept being passive aggressive, as he never declined to help, although i was stubborn enough to think it was not possible. He convinced me every time to go by again, he even picked me up a couple of times, and and show me more of what the dealer had to offer me. He was always a gentleman. He even bought me coffee... twice!!Not only him as a sales guy who would sell anything, he was also concerned on the reasons why i needed a vehicle, understood my budget, my goals, and he made me feel i could trust the dealer. I confronted him with questions about the bank procedures, the dealer's position, and the condition of the car. From him, i only got confident & firm answers to re-assure my decision, and full explanations to clarify any doubts. He kept me patient, and in a good mood to keep trying, and he himself was patient enough for when i had already lost my eagerness to do the deal. Just when i thought of moving forward, there he was with a message to reconsider & invitation to see more cars! He also has a very clean cut, smells very good, and was very polite. For me, that is also very important, because his presentation made me feel i was not doing business with no amateur.Overall, i even felt i had to make this deal, as he deserved the sell, with all the time he put in me. And to Mr. Steven, thanks for the opportunity to try a way!
Rlima17
Feb 17, 2014
Ethaniel was great very helpful ! Nice and friendly . The dealer has improve on what customers want and it's services will recommend it to family and friends!!
ana14
Feb 17, 2014
I went into the dealership and as soon as we went someone greeted us and send a sales person to help us. JJ was very helpful and worked really hard into getting the monthly payment I can afford. I was previously in downtown nissan and they were not as friedly and helpful as JJ. Since the start he was very friendly and always had a smile never gave up into getting us the lowest monthly payment possible, he answered all our questions. I hope he is there for our next car purchase.Thanks JJ for your help. :)
navarro_124
Feb 16, 2014
I rated so high because Oscar Rodriguez gave us great customer service! He made us feel right at home and made me feel confident that I received a great deal!
anamart
Feb 16, 2014
I requested a quote through Carson Nissan website and within minutes I was given a quote and I received a call from Fernando Luquin, Carson Nissan Internet Manager, who was very pleasant and helpful. He answered all my questions and help me in many ways to find the vehicle I was looking for. A never felt pressured in any way. Upon visiting Carson Nissan, I was greeted in a very friendly manner and with respect. Fernando was very good in explaining and answering all our questions. We were shown a couple of vehicles by Frank, one of their Sales Consultant. He was very friendly and pleasant to work with as well. The price we got for our vehicle was better than what other dealerships had offer us. The whole process was very professional. The establishment was clean and pleasant. I would definite recommend Carson Nissan.
nissan520
Feb 16, 2014
Henry Bautista and JJ Anglo were so helpful and patient to meet my desired monthly payment . It was just sad that I'm not approved for a 0 down payment.
swmnumberone
Feb 16, 2014
Nice people awesome customer service. their help made me understand what i was buying. i would recommend trying this dealer out even if your not looking for a Nissan. Jesse thank you so much for helping me choose my Juke im loving this car so much! And so sorry that you had to put up with my mother haha...
rionnisha
Feb 15, 2014
I enjoyed myself and had a great experience today. Every one was nice and professional. I will tell all my friends to come by. The popcorn was geat as well.
Jenn1214
Feb 14, 2014
We had the best experience when we bought our car! Thank you Carson Nissan! We will make sure to let our friends know about you.
FAMILYLOVE
Feb 13, 2014
I JUST HAVE TO SAY I GIVE MARTEL CREER WHO HELPED ME WITH THE PURCHASE OF MY USED CHEVY SILVERADO 10 STARS.. FROM THE MOMENT I ASKED ABOUT THE TRUCK TO THE VERY END WHEN WE DROVE AWAY, HE WAS SO POSITIVE AND SEEMED LIKE HE REALLY CARED ABOUT US THE CUSTOMER AND WE WERE JUST NOT JUST A COMMISION NUMBER. I WOULD RECOMMED ALL MY FAMILY AND FRIENDS TO ASK FOR HIM WHEN LOOKING FOR A CAR WHETHER IT BE NEW OR USED. I REALLY ENJOYED HIS PERSONALITY AND HONESTY. HE DID NOT BS ME OR BEAT AROUND THE BUSH, MARTEL GAVE HONEST AND UPFRONT ANSWERS. ACTUALLY THE WHOLE TEAM I DEALT WITH DID.
ClevonM
Feb 12, 2014
Hands down the best sales consultant at the dealership I can tell...was very helpful on finding me the perfect car that matched what I was looking for! Good Job!!! TWO THUMBS UP!!!!!..
Coqueset
Feb 11, 2014
This is my second vehicle purchased from Carson Nissan. I was truly impressed with John and Preston dedication to finding me the right vehicle for the right price. I will definitely recommend Carson Nissan to my friendsand family. All of the staff are very friendly, courteous, and attentive. I will be a Carson Nissan customer for life!
jesuslb5611
Feb 11, 2014
The people there were friendly and most of very helping . They dont leave you with a car. They help you alot.they treat you like a family. I recomend this dealer to any new buyer
Jartiga
Feb 8, 2014
The service staff I Met were real humble and helpful during my stay. I was even given a lift back to work , since they were generous enough to ask if I had a ride back. Overall the customer service was just great and reliable.
nicolassilva
Feb 8, 2014
Peter was very helpful throughout the whole care buying experience. He was able to answer all my questions, was easy to speak with, and made sure I was comfortable at every stage of the process. He was able to explain all the features of the vehicle and demonstrate how to use them. I was very pleased with the customer service i received from Peter and everyone else at the dealership. It was a positive first time experience. Thanks Peter
hartski
Feb 7, 2014
I was looking to get a quote and some details online before I visited any store. I chose to contact Carson Nissan because it was closest to my home and I saw they were number one on dealerrater.com with 900+ reviews. They took care of me really well! I had back and forth e-mails with Lai-Ce for 2 days and she satisfied all my questions in detail specially about working out deals. She didn't force me to come to the store before she explained about their offers like some dealers do. When I came to the store all that needed to be done was the credit check and finding the car I want in stock. They did their very best to give me the monthly that I can afford. It took some time negotiating with the bank but Jessie was there the entire time to hang with us and keep us company. When I got my car the next day Martel was a cool guy that showed me around the car. It was a great experience working with these friendly people!
roxana626
Feb 5, 2014
By far THE best customer service I have received!!! Carson Nissan has the best customer service, friendliness, and prices we have seen . My husband and I were spending way too much $$$ on car rentals because other dealers had done nothing but give us the runaround or turning us down flat. Worst of all, the people we dealt with at other places.....hmmm....I can't even describe!!! I saw Carson's commercial Friday night and went online to search their inventory. I called and spoke with Larry, who gave me all the info I needed and made me feel confident that we could drive out with a car. I gathered my family and we made our way to the dealer. Once there we met Larry in person and Peter Choe. Peter got down to business with us and made it his goal to make sure we left with a car that same night, after we told him our situation. We were so happy when Peter walked in with a congratulatory hand shake! We were very pleased with the whole experience. It was straight talk and it took no time at all! I really appreciate Lisa Melkonian for working so fast on the financial part, it was way past 9pm and she was still going through everything with us. We left well after their 9pm closing and I'm really grateful for all their work. Thanks Peter walking us through the whole way!
fbarkatally
Feb 3, 2014
The services provided were excellent! John Ancheta went above and beyond to help us get a new car! We had actually intended to buy a Murano and after a test drive, realized it was not what we wanted. John was eager to help and suggested another car-the Rouge. We took it for a test drive and it loved it! He spent a lot of time with us and then before leaving the lot with our new car he gave us a quick "run-down" of the features of the car!! We appreciate all his time and effort that made our buying process easier!! Thank you John!!! I would highly recommend this dealership to our family and friends.
Ltorrence77
Feb 2, 2014
Larry was so awesome! He is always so professional. When I walk in to get my car serviced, I know he's going to take of me and get the job done. Always a pleasure. :)
benji1231
Feb 2, 2014
They were really good and understood my low budget i had to work with and they worked to get me the best deal i could get.
temprate
Feb 2, 2014
This is the third vehicle I have leased through Lai-ce, and she is fantastic. Pleasant and friendly, but with a no nonsense, straight forward manner, and, she has great follow-through. I have bought and leased many vehicles over the last 20 years and all, via the fleet/internet side of dealerships ranging from Toyota to Honda to VW to Hyundai and the last three with Nissan. Lai-ce is my favorite. Nissan's vehicles are of very good quality these days and I'm hoping they maintain that level. I am also hoping that she stays with your dealership. As the brands mentioned above all make very good vehicles, it's my relationship with Lai-ce that is more valuable to me than what manufacturer I end up going with.Service is another area that can make or break a dealership and thus far, I have been satisfied with the Carson department, the employee attitude and the work performed. The staff is pleasant, the work is done quickly, and the rates are in line with other facilities. The one thing I can never seem to make work is the on-line service booking. As a very competent computer user, I still cannot seem to get that portal to function.In my initial research of Nissan dealerships when I was looking for my first Leaf, I read hundreds of customer reviews. My conclusion; Nissan dealers in Southern California are AWFUL. They got failing marks in all areas when compared to other brands. All that is, except for Carson Nissan. Your dealership stood as the only one recommended and so far exceeds the performance of the rest that it was an easy choice. Then I found Lai-ce, and voila!
Sedano1
Feb 2, 2014
Mr. Larry Russel was friendly and professional. He was very helpful, knowledgeable and answered all my questions. I will definetley come back and have my car serviced again. Larry Russel is great and an asset to your team.
semretclark
Feb 2, 2014
Jan's (JJ) customer service was impeccable. He was professional, friendly, and courteous. He ensured that my needs were met, and that my car buying experience was enjoyable.
liukc2000
Jan 31, 2014
I and my friend walked in without appointment on a Sunday afternoon checking out 2014 Rogue. The first sales rep Kevin greeted us and tried to locate the Rogue for us but couldn't find one and said the only one on the lot has been take out for test drive and want us to wait until the car is back.Then he is gone, left me and friend standing in the Parking Lot waiting without asking us to step inside the building to wait. After about 10 minutes we saw the vehicle is back to the lot and parked. However, no one has come to us again to show us the car.We then walked to vehicle checking it out about 10 minutes but still no one come so we had to walk in asking someone if they can show us the Rogue. Martel passed by and was very friendly, greeted us and took us to check out the vehicle and let us test drove it. That was why I only give OK to the customer service and only good for the friendliness as the first experience wasn't feel very good.But Martel, Alberto, and Henry was very friendly and helpful during the vehicle introduction, locating the color combination I want, price negotiation, paperwork process, and vehicle delivery. Overall I would give 8 out 10 points and thank you Alberto, Martel, and Henry!
pmusicant
Jan 31, 2014
I was referred to this dealership from the AAA buying service, and I received an equitable, fair price without negotiation. The dealership worked with my schedule, and held the vehicle for me, when I needed to delay purchase for a few days for a pre-scheduled trip. Based on my good credit, I did qualify for Nissan zero-percent financing, which allowed me to take delivery immediately, without delaying visits to external banks for paperwork and checks. The dealership provided me with a driver and free ride, when I returned my rental car, and I needed to return to the dealership to drive-off my new car.
mynissan4plugin
Jan 30, 2014
Excellent customer service by Lai-ce Shum. She is a very knowledgeable and friendly sales woman. Her follow up phone call was one of the factors in my decision to do business with Carson Nissan.Furthermore, I think Nissan Corporation should lower the price of Nissan Leaf and or offer better lease options to make it more affordable.
armanamante
Jan 30, 2014
I had a great and easy buying experience. All those sales staff mentioned above did their best to satisfy me with regards to my requirements.
Eshet
Jan 28, 2014
What a pleasure it was to purchase a car at Carson Nissan with Oscar Rodriguez. He was friendly, capable, quick to respond by phone, and very helpful. Highly recommended.
shandawilliams
Jan 28, 2014
Mohammed Rahman and all the staff at Carson Nissan took customer service to a whole other level for me. I never experienced such a hard working dedicated group of people... I would definitely recommend that everyone purchases a vehicle from Carson Nissan!!!!
Eve650814
Jan 27, 2014
We were very much satisfied with the quality of service you provide to us. The deal was perfect also. It was amazing!! I will definitely recommend you to my family, friends and colleagues.
Edith_diaz
Jan 26, 2014
The sales person Jessie was very friendly and helpful when we went to buy our new car. He made great deals so we would come out with a new car that day. Overall it was a great experience shopping for a new car in Carson Nissan and with the help of Jessie!
Cinnbeth21
Jan 26, 2014
Very helpful and very friendly. Attends very well and tries his best to give us the best deals that suits us. Very enthusiastic person. It was a great experience purchasing a vehicle with him.
jim415
Jan 25, 2014
I can tell about carlos the way he talked to the customer especially on me regarding the problem of my car im satisfied for what he says to me,he is one of a very good employee & experience in the service department,so i can recommend him to my friends thanks to him.
ccfraticelli
Jan 24, 2014
I started out consulting with Jimmy, he was great. Answered all of my questions and called me about rebates and sales within the next two days.I met with Martel shortly after. He was amazing. He provided great customer service and made sure I got EXACTLY what I wanted. Even drove to a different lot to pick up the car I ended up purchasing. Lisa was my finance manager. She was great as well. Very informative and made sure I understood everything about my loan and payments. This is definitely the place to go to purchase a vehicle!
Bruins1422
Jan 24, 2014
Extremely courteous and very helpful.No pressure to buy any vehicle.Just wanting to help me find the car I liked.everyone was very knowledgable of any questions I had.
mgmartinez46
Jan 23, 2014
It was a very friendly dealership. Jon Josef Anglo was very helpful and had a lot of knowledge and was able to answer my questions.
ASHTMW
Jan 23, 2014
Martel was friendly, welcoming, made sure we were comfortable and was respectful to myself and my fiance and at the same time was a character and made us laugh more than a few times.
CarolG2
Jan 22, 2014
2 thumbs up to Fernando & Jessie for assisting me in purchasing my car. They were extremely helpful with the whole process. I would defitnitly recommend them to my friends and family.
jasmilette919
Jan 22, 2014
Came in for service, and they found a problem with my tire then they notified me, and fixed it. Wait time was reasonable and she was a very kind and friendly employee.
JustinOleole
Jan 19, 2014
Kevin was very patient with me in trying to come to final terms of purchasing the vehicle. He was able to show me a variety of affortable cars that was in my price range and worked hard to get me into that vehicle. i would definitely recommend this dealership, moreover Kevin Tombo as their salesman.
gmarquez74
Jan 19, 2014
My friend and I had a bad experience with another dealership and Carson Nissan was able to help us out of a bad situation. I was very happy with my overall experience and would definitely recommend this dealership to my friends and family. Ethaniel and everyone else involved in the process was very nice and helpful and made me feel comfortable knowing that I wouldn't have to suffer with what the other dealership did to me. Thank you so much for everything.
russdues
Jan 19, 2014
Kristin was very helpful and knowledgeable with all questions that I had and when my car had a recall on the odometer she was quick to advise. When all was done she explained everything that was done completely and I will definitely come back
SkyFlipin17
Jan 19, 2014
Im writing this review based on my leasing experience with Carson Nissan on a brand new 2014 Nissan Rogue. My wife and I have been searching for a crossover vehicle for a while now to replace a leased vehicle nearing the end of its lease term. We have taken a liking to the newly redesigned Rogue as it offers a lot of what were looking for great convenience, technology and safety features; great gas mileage; comfort; and a solid vehicle to fit future family expansion. Per my research, I found out that Nissan nationwide was offering a lease special on the new Rogue for an SV trim with AWD model, and Carson Nissan happened to have inventory of a vehicle matching that exact description.And that was how Ive gotten in touch with Lai-Ce, the Internet Sales Manager. Although I have my experience purchasing cars in the past, Ive never leased. That being said, Ive done my homework to learn anything there is on leasing. Working with Lai-Ce was the smoothest, and comfortable new car experience to date. We worked together to determine all our needs, color, trim, packages, and accessories. She even provided insight to help us fine-tune our needs to find that perfect car. She was persistent to help us locate inventory options across the 100mile radius, and provided all pricing calculations when asked. We really enjoyed working with her, as she was fair, patient, prompt, and consistent in every way to find us our vehicle. She had even transferred a vehicle from another dealer to keep on hold for us, as I was out of town and unable to complete the deal until later in the week. In the end, Lai-Ce delivered us our vehicle, we opted last minute on another vehicle on the dealer floor with all the bells and whistles we wanted. In a blink of an eye, the car was out for detailing, we were filling out paperwork, and were on our way to driving off in our new Rogue.We also had the pleasure to work with Jan Josef or JJ. He was very helpful and courteous. He was very knowledgeable about the new technology and convenience features offered on the new Nissan Rogue. He educated us on the car, ensured and helped us confirm that the Rogue was the car for us based on our needs, and it sure did. During our wait while the leasing contract was processing, we met Martel, another sales consultant. He was also very helpful, and took his time to explain to us all the various manuals we received with the new Rogue. Later on, after driving off with our new car, we returned to the dealership, as we were not able to figure out how to operate the auto read text, and were concerned with a stain on the front carpet. JJ, along with another team member John assisted us with finding out that we must have Nissan Connect, to operate the function. Martel drove off with our vehicle, and brought it back in a jiffy with the stain removed. We were very happy with the prompt attention to our service request.Lisa was our Finance Manager. She was also very friendly, and was clear and concise in explaining every line of the paperwork. The contract was easy to understand, and we were in and out in no time.Heres my summary for my leasing experience at Carson Nissan. Customer service is great at this dealership as the team members we worked directly with went above and beyond their call of duty, and were consistent to make sure that our questions are answered, and our requests were met. Everyone was very friendly, and greeted us with a smile, even during our return to the dealership. The only reason why I did not provide a perfect rating for Quality of Work, was because the vehicle was not fully inspected prior to us driving off. We drove over 1 hour to find our new vehicle at Carson, and the second day, when opening the hood, we found out that the windshield washer fluid was so low, that you cant even see the fill line in the reservoir, and the Coolant fill line was at min when the car was hot. We strongly believe that a quick multi-point inspection of the vehicle, and topping off all the fluids prior to delivery is an expectation for all customers prior to delivery for drive off. In terms of pricing, Lai-Ce provided a fair price that was below the Costco pricing, however, it was not as low as the True Car pricing. Knowing that this is a newly designed Rogue with limited inventory, I believe that the discount provided as good. However, I believe the pricing of this vehicle can be more discounted with more volume in a couple months with more inventory available. Overall, we are very satisfied with our leasing experience at Carson Nissan. Friendliness, attentiveness, and consistency were beyond all else. It was well worth the 1-hour drive out to Carson, and I highly recommend working with the team members Ive mentioned. If youre seeking an Internet sales manager, I highly recommend working with Lai-Ce as the service she provided to help us find our new car was far beyond any other Internet sales manager Ive contacted in any of the local Los Angeles Nissan dealerships. Thank you.
hottoia
Jan 18, 2014
My experience was great. I feel that they really worked with me on my car purchase and I didn't feel hassled.The staff was very friendly. I will recommend anyone I know looking for a car to Carson Nissan!
Rochawsw
Jan 17, 2014
I want to thanks Jessie Avila for good costumer service. if it wasn't for hem I wouldn't buy the 2014 Nissan Altima thanks Jessie good job ..
Patty74
Jan 17, 2014
Great customer service. Very fun buying experience. Would recommend anyone to this dealership very friendly staff. Im happy to join the nissan family. Thanks carson nissan
jen100fires
Jan 17, 2014
Marvin Godoy answered all my questions with accurate information and great customer service. Best service I've ever received at any dealership Nissan Dealership. Thanks.
Stacy2008
Jan 16, 2014
Yes! Everyone was very friendly! The person sho assisted myself and parents was very helpful and he spoke spanish for my parents. Perfect customer service!
ElizabethKuyper
Jan 16, 2014
Walking out to greet me was an extra special touch.Always friendly customer service, always willing to explain clearly - I'm never made to feel stupid or I don't understand, and I do feel comfortable asking questions when I have them.I only wish the waiting room didn't reek of old popcorn :/ It's a nice touch to have hot popcorn, but by the end of the day (when I'm usually in), the whole area smells like an old movie theater.Very minor in comparison to all the reasons I DO come to this dealership instead of the one closer to me.
diannecota
Jan 16, 2014
One of the reasons that I hate buying new cars, is that you have to deal with the salespeople. When I went to Carson Nissan and I met John Ancheta, I was pleasantly surprised. He was friendly, helpful and very professional. Even when I told him that I was not going to buy a car today, he remained helpful and friendly and took my husband and I on a couple of test drives. I know that John would have liked to have made a sale today, but he was respectful and did not pressure me in any way. He introduced me to his manager, who was also very friendly. When I do make up my mind about buying a car, it will definitely be from John Ancheta.
Grace_3813
Jan 16, 2014
Great service Staff was very helpful and friendly. The help me to find a car that best fit on my budget I would definitely recommend them to others.
edrs928
Jan 16, 2014
Upon arriving to the service center I did not have to wait to get greeted by a friendly service adviser.They are very professional and take the time to listen to what problems you are having with your vehicle.I was very satisfied with the work performed on my truck and it was all done in a timely manner.I will be bringing my vehicle back for service again, (Carson Nissan) and just F.Y.I, I own a Nissan Titan.
melun_knox
Jan 15, 2014
I had a great experience at the dealership. Ethaniel was such a great person to deal with. He was very friendly and helpful,and he made everything so easy for me. I just cant believe the experience i had,i will always visit this nissan dealership when i purchase a vehicle. Ethaniel deserves a monetary compensation for his work. He was great!!!
GEAcosta
Jan 15, 2014
Overall great service starting with the 3 gentlemen who staff the service dept desk, to the cashier they all were very nice and very professional, and I cannot leave without giving credit were credit is due to a great guy and outstanding salesman Henry Bautista, always a pleasure to see someone go the extra mile to provide excellent customer service, thanks Henry, and Thanks to all the great team over at Carson Nissan you can rest assured my family and I we will continue to patronize Carson Nissan for all of our automotive needs.
Cj porter
Jan 15, 2014
As always, I am extremely satisfied with the quality of service I received at this Service Center and especially by Larry Russell. I drive from Marina Del Rey, CA which is a long way, because i known the quality of care my vehicle will receive. i have owned and leased many cars in my life and have been disappointed most of the time when it came time for promises made at the time of the sale. That has all changed since my very first visit to Carson Nissan, their Service Dept.,their parts department and especially Larry Russell. I am honored to recommend Larry Russell and this Service Center because of the outstanding service for my vehicle, the attention I am given to address my concerns and the respect provided to my time constraints. I whole heartily recommend this service center and especially Mr. Russell who has proven himself time after time to be highly proficient as an ethical service advisor. Thank you.
AM9105
Jan 14, 2014
The service was excellent! Danilo Echeverria is an amazing sells man and there needs to be more sales/bilingual people like him working at Carson Nissa. Carson Nissan makes you feel at home and also make you feel like you can walk out with your dream car for the buget you have set. Simply AMAZING!
MRSMILEY232
Jan 14, 2014
Mrs Jackson was super sweet and nice. Took care of my vehicle real quick and it looked great all cleaned up when it was finished. She also gave me the internet deal pricing. I will go back as soon as I need another oil change.
holanda6
Jan 13, 2014
Mr. Marvin Godoy was very helpful on my new car purchase experience , he was very professional very friendly he make us feel very secure and I will feel confident about referring him to my friends and family. Great experience!!!
chrisgaribay1
Jan 13, 2014
my experience at carson nissan was great the sales reps were awesome John took his time explained the process in detail and was so helpful in letting me know all about the car and what options were best for me upon arriving I was greeted by Martel who was also very friendly and listen to my concerns he then referred me to John and I couldn't be more happy with my car and my experience. I also spoke to the sales manager who was very nice and friendly as well. i would be happyb to send people to carson Nissan thanks again for all the help!!Christine
waite109
Jan 12, 2014
They found a nail in a tire and fixed it right away. There was no charge, and they did it while I wait. What more could I ask for?
megazoid
Jan 12, 2014
TPMS sensor was bad on my 350Z, however your facility does not have the capability to remove low profile sport tires from their rims.Carl presented me the option of having the sensor mounted by a locally recommended tire shop.I was able to have the sensor mounted for $15 and I returned to the dealer within 45 minutes that same day to have the TPMS reprogrammed.
racerbob
Jan 12, 2014
Went in for service of my 2010 Titan was looking around and ended up leaving later that day with a 2014 Titan right at the same payment. The staff is always nice and friendly.
Gabrielagabra
Jan 10, 2014
Hands down the best experience ever, jimmy was very nice and respectfull, without a doubt I will be recommending all my friends and family to him, thanks Carson Nissan and Alberto and mostly jimmy for everything!!
JorgeMeza
Jan 10, 2014
jj was helpful and really did a good job helping me and my father find the right car to add to fleet of home cars.
Gcontreras11
Jan 10, 2014
Very helpful and kind. I felt he went out of his way. Never had great customer service at a dealer like I did! Will definitely send all my friends to you Mr. Nolasco.
doctordee
Jan 10, 2014
I experienced excellent service. Ez, the Sales consultant greeted me at the time of arrival. I found the best car ever with DJ and they gave me time to decide on the right vehicle without hassling me and being too pushy. The next moment I knew I was burning rubber! You all are the best and I will recommend everyone to Carson Nissan! Thank You!
Gabriiel88
Jan 9, 2014
it was better then Downey Nissan. I mean the only good thing about Downey to being with is the fact that I only have my free oil change. but in Carson it was great. people are friendly beautiful women also professional....and my Sentra was really clean!! better then the wash I got in Downey. great job guys!!!!!!! :D
SallySerna
Jan 8, 2014
A very pleasant experience. The people there are very nice, polite, and really hospitable. Then when it came down to talking number they made me feel that they went out of there way to help me drive home in a new car. Overall; a very great experience. :)
Sernax3
Jan 8, 2014
Nice people and nice cars service a little slow but overall great service and can't complaint I will be back in one year for another car or truck
jac2ash2014
Jan 7, 2014
The staff did everything within their power to met my request with purchasing a car. I really appreciate everyone for the efforts in assisting me with my purchase. GOOD JOB!Jackie Wilson
evereve123
Jan 4, 2014
i found what i looking for, i got a pretty nice car and a good price, all the employees were friendly all the times, i give them A+
Linagyrl
Jan 4, 2014
We brought our 2012 Versa in to be serviced because of the transmission. The dealership assured that we were satisfied by providing us with a loaner vehicle while our transmission was bring replaced.
deknakornthom333
Jan 4, 2014
I gave this rate because they got good services, the sales consultant, Jessie Avila was very friendly and marvelous. I reccommend this place to everyone.
BrausB
Jan 3, 2014
As soon as I got to the Dealer they were hands on checking on the VIN # of the vehicle to search in their records to do a good job for me.
Marvinred
Jan 3, 2014
My mother and I came looking for a really good deal that was too good to be true. But JJ and his manager worked with us to find a right deal. We were, what most sales people consider, horrible customers, but still gave us a lot of time and consideration to work with our needs. Definitely would come again to purchase a car from JJ.
ktaylordiggs
Jan 3, 2014
All I can say is awesome, friendly, reliable and hard workers! They worked hard to get me the deal that I wanted and they were so friendly that I actually came back after dealing with Worthington Ford! I will be back to buy another one.
wzhoucc
Jan 3, 2014
I only took one day to buy the car and I visited two dealers in total. Several points to share about Carson. 1. Carson was the first dealer I visited and it is great. "Great" means nice people and they are professional than the other one. Thanks for the help from Irene.2. Why I gave them 4 in Price is because Carson charged all my budget. I do not like to spend too much time on arguing about prices. But perhaps you would better not tell them how much you want to spend, and quote from more than two dealers.
KC_Maxima
Jan 2, 2014
When my wife and I heard that Cristina Guzman had been with Carson Nissan for a year, but only working in the sales for a couple of months, we were blown away. Why? Well it's often said that there is no better teacher than experience, but how much experience could one person possibly gain in 2 months. After all, she was friendly, prompt during our correspondences and genuinely committed to enuring that we had a positive car buying experience. This led us to another conclusion. There are some things that just cannot be taught on the job, but perhaps in homes throughout childhood development where some families still manage to uphold integrity, work ethic and pride in one's sense of duty to do right by those whom they serve. Cristina's character embodies all of these traits and then some. In the cutthroat world of sales and commissions, she worked tirelessly to get us comfortable with our purchase by being fully sensitive to our budget concerns and automotive needs. The folks at Carson should be proud of this fresh-faced young lady for taking the lead throughout this process and bringing her colleague, John, in for some of the finishing touches. Not only will we gladly recommend Carson Nissan to anyone in the market for a new or used ride, they would be wise to make an appointment with Cristina just to see for themselves how great it can be done...and ought to be done. Thanks Cristina G!!!
nelson186
Jan 2, 2014
I felt that he deserved such a great rating because of his knowledge of the types of cars that we were looking for. He also demonstrated that it was not just a car he was trying to sell us but tried to make sure our experience was great as well.
jn719
Jan 1, 2014
Great service and very knowledgeable sales associates! I traded my 2011 Nissan for a new 2014 and couldn't be happier. I'm a satisfied customer.
alienantidote
Jan 1, 2014
Staff is always quick and friendly and more than happy to help or answer any questions I may have. Plus it's always nice to drive away with a freshly cleaned car too!
Jchacon44
Jan 1, 2014
I called to schedule a service for a recall. I was disappointed because one of the first things I was told was that they do not offer loaners and they only offer a shuttle within 10 miles. I had to google map my work from the service station and call them back to schedule it since my work just happened to be within 10 miles. It was very inconvenient. I purchased my vehicle at Hawthorne and was always told that loaners were first come first serve which was fine with me. I would make an early appointment to grab one and make it to work on time. Because of the shuttle I was 20 minutes late to work. Because of this I will not be going back to Carson Nissan
marcello213
Jan 1, 2014
JJ was very nice with us. His positive attitude and high energy help us stay and finish out our deal. JJ. Worked really hard to help us accomplish what we need it. He treat us like friends not like customers. To us this environment make everyone feel like home and you could really thrust them to help you out on your biggest needs. JJ. Thank you for all your time and hard work.
erika25
Jan 1, 2014
Working with Peter was a pleasure. Peter built great rapport with me and remained patient throughout. He carried on great conversation as I waited and waited to see Lisa, the Finance Manager. I want to say Thank you, not only to Peter and Lisa, but to the entire team. This is not my first visit to Carson Nissan. Previously, I worked with Alberto Murguia and Silviano Hernandez, and each time I was treated with excellent service. Thank you very much. I will be returning to Carson Nissan for future business.
miriantostado
Dec 31, 2013
Experimentado lo mejor end ventas el senor Danilo es Una persona exelente, para servicio all cliente tiene Una sonrisa, agradablees mirimera ves end este dealer ,y recomendare a todas mis amistades con el senor Danilo Echeverria.exelente persona para tratar a Los clientes lo hace sentir a uno muy bien .. Gracias .
waite109
Dec 31, 2013
This was the first major service for my car at almost 40,000 miles. They were very thorough and even found a chunk of metal wedged in one tire. They did their best to make to keep it affordable and quick. Much appreciated!
Hiromi
Dec 31, 2013
He knows about cars very well. He worked hard. He did not give up.Thank you for him to be there. I was very happy. See him again someday. Hiromi Sugita
honeybi24
Dec 31, 2013
Carson nissan has the greatest Service Department ever and the mechanics/technicians you're just outstanding you keep me smiling with the performance of my vehicles and I love it I love it, I love it, thank you Carson Nissan. Larry and Milton from the service department and mechanics.
NBJ 1
Dec 31, 2013
Linda Webber and Brandon were so helpful and made the experience very enjoyable. Everyone was so pleasant and friendly. I'm very happy with my new car.
bt23
Dec 30, 2013
The customer service was great, i was heled buy a sales rep as soon as i stepped on the lot. They helped me find a car at a good price.
Gardenabodyshop
Dec 29, 2013
Mr Taylor is very professional, friendly, polite, and very easy to work with. Very good customer service when I approach his desk. He needs a raise!! :) Lol
Neiva_11
Dec 29, 2013
The sale consultant helped me reach a reasonable monthly payment with the bank. The employees were very nice and the overall experience of buying a new car was fast and easy.
anciano78
Dec 28, 2013
This has been my dealership of choice for aseveral years.good Service ,friendly and affordable.I love the complementary car wash.they all do a great job.Thank you
keyyba
Dec 28, 2013
Martel is an excellent salesman. He answered all my questions. Im very satisfied. I love my new car. He showed me how everything works. Go martel
2006cookie
Dec 28, 2013
I recently filed bankruptcy. I received an invitation from Carson Nissan. I then made an appointment with Laura for 11 AM on Friday, December 27, 2013.I stepped out on faith. Trusting and believing that God was in control of the matter and that Carson Nissan would help me on my way to credit restoration. Unfortunately, Laura was not there and I was introduced to Mr. Ethaniel Baxter, Sales Consultant, a great person who gave me assurance that he would do all he could so that I too could believe in what your marquise read "WE SAY YES" and that bad credit no problem. To all the the wonderful employees that assisted me into my New 2013 Nissan Sentra, Ethanlei Baxter. DJ Johnson, and Alex Farroak. "Thanks A Million" and God Bless you all. A SATISFIED NISSAN OWNER.
dobby1
Dec 27, 2013
service was good. I was at the dealership too long. other than that it the experience was excellent. Everyone was friendly and determined to make a sale.
kski
Dec 26, 2013
John followed up with us and Christina followed up immediately and treated us very professionally as if we were her only customers. She returned phone calls promptly, answered all questions and met us upon arrival the morning of service and again at pick up time to make sure we were satisfied and that everything was taken care of. We couldn't be happier with the treatment we received from both Christina and John. John even went over a few more questions I had about the car.
lizc310
Dec 23, 2013
Christina was truly awesome. I took my car in because of some noises I was hearing that were not normal. She said it would be a couple hours and I let her know that I had another appointment that I could not miss in between that time, so she said she would let me know within the hour what my diagnostics was. At the hour she came to me and told me the issues and then she told me that she knew I had an appointment and had a rental waiting for me already! I was grateful! She called me later in the day to give me updates, and I never once felt that I was in HER way, the way I have felt with other service reps in the past.I can go on and on about how great she was, but I will just say that she truly made this trip an easy one and above all her customer service was beyond exceptional!
zigytini
Dec 23, 2013
The internet sales manager, Fernando was very responsive. I actually had a better offer from another dealer, but because of his response was always so quick I decided to buy from Carson Nissan. I was very happy that I was able to set the price over email.
eliasaldana
Dec 23, 2013
This was by far the best car leasing experience I have ever had! I highly recommend Carson Nissan - from their prices/deals to their friendliness, to their trustworthiness. They are upfront, honest, and they respect your time and value your business. Fernando Luquin was great to work with via phone and email, he gave me all the information I needed. And when I arrived at the dealership, he was super friendly and helpful and patiently answered all my questions. Peter Choe took me for a test drive and told me all about the car, and he was great company while we waited for the contracts. All in all, I felt like I was only at the dealership for like 40 minutes, it went by really fast. I am very glad I chose Carson Nissan. They even hooked up my phone to the bluetooth and offered us free hot dogs, drinks and popcorn. They are great people - I don't have a single complaint!
jesvega1129
Dec 23, 2013
We enjoyed the service given from the moment we arrive. All were very friendly and treated like family. I would gladly recommend Carson Nissan to everybody and would most likely by another in the future.
stanopoly
Dec 22, 2013
I never come to a dealership expecting to buy that day, but we were able to get the price we wanted, the vehicle we wanted and the financing that we could afford, so we purchased our car.
brittanymckinney
Dec 20, 2013
Ethaniel was a great salesman. He is very patient and isn't so pushy. He asked what I wanted and did all he could to help me get the car of my liking. He is very efficient when it comes to knowledge of the lot and the features of the model car I was looking for. My parents were being a tad bit difficult but Ethaniel kept his composure resulting in my parents agreeing to take the sale. He never once was disrespectful and he stayed positive the whole time. His manager David Johnson also was a huge help. He knows what he is talking about and was a man of his word. I gave this dealership a 5 because they are very efficient at customer service. From the salesman all the way to the finance manager they never stopped trying to please me as a customer.
mariel1620
Dec 20, 2013
Tankzzz....For Your Help Am Verry Happy With My New Car....am gonna recommend Carson Nissan to all my friends tankz again John Ancheta you
Jasmickey73
Dec 20, 2013
Last weekend we got a new car from John Ancheta at Nissan Carson. This is my first new car with low credit... John and his team really worked hard to get me approved with fair rate with no pressure. Thank you again John! Keep up the good work.
elkhallc
Dec 19, 2013
My brother referred me to Carson Nissan as he purchased a car a few years back from there and he was pleased with the overall experience. Although it is not the closes Nissan Dealer to me, I went there in September and purchased a new Sentra and now had my car serviced. I have been in the workforce for over 30 years and understand fully the meaning of customer service. Carson Nissan has earned my business. Good job!
poabren
Dec 19, 2013
The customer service is excellent! I have been taking my cars to Carson Nissan for almost a year now and am very happy with the results.
gzepeda
Dec 19, 2013
The sales man was very helpful he work very hard to make as happy and make the deal, also the management team was very nice and efficient I will recommended very strongly
ohiro2
Dec 18, 2013
Larry Morales is the best guy I have done business with. He is so nice and knowledgeable . They are the best Nissan dealer in carifornia.
rowellsgirl
Dec 18, 2013
I have always had a pleasant experience when I have visited Carson Nissan. The employees are very knowledgeable and nice. The time spent is always short.
jcsgirl08
Dec 18, 2013
Went in for an oil change & I was told I there was a recall on my Altima. Chris set me up with a rental & car was ready the next day.
juju30
Dec 17, 2013
Peter Choe was professional and answered all our questions!!!Daniel was great and the Finance manager not sure of his name was very clear and precise..Overall happy with the service provided!!!!
nissansang
Dec 16, 2013
Great service - understood what I wanted and they delivered!We went through entire process in a professional manner - from initial arrival at door to the final delivery of car.
philcottone
Dec 16, 2013
I dealt directly with Lai-Ce Shum and she provided me with hands down the BEST car buying experience I've ever head - especially in my 10+ years as a Nissan driver. Lai-Ce continually went above and beyond what I would ever expect a Nissan employee to do for me. She was constantly courteous and always available. In addition she went to great lengths to help me find and secure exactly what I was looking for. I really can not say enough good things about this experience. I initially tried to obtain my car from Universal City Nissan because it was closer to me and the experience there was HORRENDOUS! I went into the dealership and met with several people, none of whom could help but told me they would call me that day - never heard back from anyone - then when I did it was back and forth constantly over email with nothing ever happening - probably the worst car purchase experience I've ever had...but that's ok because it lead me to Carson Nissan and Lai-Ce who could not have treated me better. They have earned my business and respect. Thank you for being so incredibly helpful.
njperahia
Dec 15, 2013
Carson Nissan has very good service....got me right in at the scheduled time and out when promised. They even washed my car! Good popcorn too. Thank-you
phiroc
Dec 13, 2013
Having a courtesy shuttle taking me home and also picking me up at my house once my car was ready is the ultimate bonus! The driver was friendly and professional!
BSoltero
Dec 12, 2013
My experience was a very good one! The staff was friendly and courteous and I got the car I really wanted, a red Nissan Sentra. I love driving it every day! I am a single mom and have to keep to a tight budget and we were able to work out a price that was very reasonable for my pocket. I even got a free car was at the end of our visit. I still have to go back and give Jan Josef Anglo the cheesecakes that I promise to give him for his great service. I am a happy customer.
aleashajr
Dec 12, 2013
After accompanying my daughter to Carson Nissan to get her a new car, she was approached by Ethaniel Baxter. Mr.Baxter was very pleasant, patient and accommodating. He made us both feel comfortable with the buying process. My daughter left with a new car she loved and with a good deal. I went back a few days later and Mr. Baxter was very helpful. I also left with a new car that I loved thanks to Ethaniel. I really enjoyed the whole process. I will be back when it's time to upgrade.
BarbaraB00
Dec 12, 2013
Excellent customer service, Mr. Baxter was great. I had a very good experience and he knew what i needed before i needed it. Thanks alot Carson Nissan.
Nanc
Dec 12, 2013
I am in the market for a used car for my 18 year old son and found one at Carson Nissan. Iv'e contact the dealer serveral times - trying to negotiate a better price since I live so far from the dealer however, I didn't get much help in that area.
luisdelarosa2014
Dec 10, 2013
I Came To Carson Nissan To Purchase A New Car. They Made Me Feel Welcome And Made The Buying Process Feel Seamless. Would Recommend To Friends And Family.
keiko925
Dec 10, 2013
I came in just to do some looking (first day out to look.) We test drove and then went to look at other dealerships in the area, but found myself coming back to the car I originally considered. The overall service that I was receiving was fantastic, Martel and Medhi were nothing but cordial and made me feel comfortable with my purchase (making sure that I was happy with the price and car!) Even my sister and mother were happy with the overall service from both of these gentlemen!Thank you Martel and Medhi!From a very happy and proud new Nissan owner!
ValeriaJaramillo
Dec 10, 2013
Everyone at Carson Nissan was helpful except for one person, Ethaniel Baxter, not because he was not helpful but because he went above and beyond to get us the car we wanted at the price we needed. The reason we chose to go to Carson Nissan was mainly because of the reviews and ratings we saw from other people who had previously been there and we were happy to find that most of them were right. We were greeted by Ethaniel who was friendly and patient, he showed us several cars that we might like and finally after test driving a couple we made our mind up and chose a red 2013 Altima. I would definitely recommend Carson Nissan mainly because of the service he provided us with. He earned his 5 stars :)
BarbaraB.
Dec 10, 2013
Very Good Service. I wont have a problem with coming back for service. The help was good. The sales people are very helpful and nice.
moralesa_8
Dec 9, 2013
my father and i showed up looking for a good price car. we met with ted lopez who introduced us to preston and martel. martrel was very very friendly. he should us around the whole car lot. th efirst car we picked out didnt meet th eprice range but martel was able to find us a good price car. everything about the dealership was professional. martel, ted , and preston gave my dad and i a good car shopping experience.
djcruzen
Dec 7, 2013
My experience with "JJ" was great at Carson Nissan. Since taking my first step at the dealership everyone on staff were friendly and had a great smile. Our sales rep "JJ" was on point on what were our needs and did an exceptional work. I will recommend anyone to Carson Nissan. Thank you
minime55
Dec 6, 2013
Your service department is the best I have ever experience. They we very helpful with all my needs. Your team is the best. Very happy experience.
Edwin D Follick MS LS DTheol PhD DC Director
Dec 6, 2013
Wonderful job done of the Nissan 2012 coupe. Sorry this model is not offered anymore -- will have to go with my friends to Honda for a four cylinder as the only one left! Still, the Nissan should last a long time with the good service received. The time to do the service was so much better than the last experience making me so late to return to the university. Of course the car wash does take time and what an excellent job on this car just returning from north of Sacramento. The pricing of $20.13 was great and probably an excellent marketing tool getting customers back to the agency. I will return even though living in Woodland Hills and assigned to the main campus in Anaheim and branch campus in Los Angeles. Also, a wonderful service representative took care of me yesterday and certainly went the second mile. Every blessing to all your staff at this Christmastide. +Edwin D Follick DTheol
jorgemata
Dec 4, 2013
My experience was good everyone was friendly they did the best to give us a good deal they explain every step the one thing I like was they wanted to help us in every way n I'm so happy that now I have a new car:) thank u ..
KenyaWilliams
Dec 4, 2013
As usual, the staff at Carson Nissan provided me with excellent service with a smile. I always go to Larry Russell as my service guy and he provides me with superb service. It's no wonder he recently received the Owner First Award of Excellence. Go Larry!Keep up the great work Carson Nissan. As long as I own a Nissan, I will take it there to get serviced.
bmedina
Dec 3, 2013
John made my experience much more comfortable. He was easy to talk to, accommodating, competent and very helpful. He was very helpful especially when I test drive the car and gave his suggestions that made me feel more at ease. Very good service!!!!!
sanfree2
Dec 3, 2013
From the time I entered the dealership, I was greeted by everyone I encountered. I met with John who helped me to determine what type of car I was looking for and when I told him leg space and head room along with good gas mileage was a concern for me he had me try out the Altima. You see I stand 5 10 1/2 tall and this car turned out to be a perfect fit for me. After test driving and discussing options that would make purchasing the Altima optimal for me I met Martel another salesman who introduced me to probably the entire staff, so not only do I know who the go-to people are if I need service or have questions I even have their contact information as well. He even explained to when my new car would need service, what was covered under my warranty, what warning lights meant and to understand any bells and whistles if I heard them. This is a dealership that offers something were not seeing enough of these days; they listen to you and are interested in how they can help improve your overall driving experience. Carson Nissan, keep it rocking youre definitely a needed breath of fresh air in this challenging economy.
edgarurbano
Dec 3, 2013
Ruben y fernando me ayudaron con la compra de mi nuevo carro estos dos vendedores son muy amables y profesionales y me ayudaron y entendieron mis necesidades gracias por todo lo que hicieron........ Edgar Urbano
aleplascencia
Nov 30, 2013
Mr. Baxter was very helpful he answered all my questions and he really made me feel that he was trying to get me the best deal he could. He made me feel very comfortable and i felt welcome to ask any questions. He was knowledgeable and a welcoming smile.
harakawa
Nov 30, 2013
We just leased a Leaf today from Carson Nissan. Our salesperson was Lai-Ce Shum. She was courteous and knowledgeable. I have purchased many cars over the years including luxury bands and she provided the best service that I have ever had. Before we completed the deal, she answered my questions via email even late at night and on a holiday that she was off. She never pressured and has been always helpful. She got me the pricing that I wanted too. She was meticulous about the details of the contract too. It was truly a pleasure working with her. It was like buying a car from a friend.
jennjoigriffin
Nov 30, 2013
Peter listened to everything I wanted and delivered and the finance department made it happen with less than perfect credit. Thank you for a great buying experience... I love my new Altima!
lorenfb
Nov 29, 2013
Shortly after purchasing my new Nissan Leaf, I discovered a convenience settingthat was minor but annoying. After expressing the issue to Eugene in sales,he suggested that we ask the service department. The service writer referredus to Brett, a technician in service. Immediately after discussing the issue withBrett, he fully understood the issue. Within a few minutes, he obtained the appropriateTSB (tech service bulletin) and was at my vehicle modifying the setting. After my short drive in the parking lot, Brett's setting change had resolved the issue. All this occurred within about 10 minutes without any inconvenience nor the need to make an appointmentIn the twenty 25 years of owning Nissan vehicles, my initial experience at CarsonNissan was the best. With a great service department and techs like Brett at Carson Nissan, why would anyone every consider another facility for maintenance of their Nissan. The service department experience complimented the excellent sales effort provided by Eugene during the purchasing process.Loren/Manhattan Beach
kski
Nov 28, 2013
I received an email from Fernando Luquin about the new Rogue and Pathfinder. I promptly received an internet quote fro the 2014 Rogue and then came to the dealership where we were introduced to John Ancheta and Eugene Cho. We were looking for a 7-passenger vehicle, but they did not have a 2014 Rogue to look. We looked at a 2013 Rogue, which would be almost the same size, but the 2014 would have the extra back seat we needed. We could tell from the size of the 2013 that it would be extremely small in that seat. I did not want a big SUV, but Eugene and John suggested since we were there, we should look at the Pathfinder. We took it for a test drive and it did not feel big at all and the drive was very smooth. It's the first time I had ever been on the freeway for a test drive, so we did get a pretty good feel for the car. Both John and Eugene were friendly, knowledgeable and dedicated. They were instrumental in our decision to buy a 2014 Pathfinder, going over the pros and cons of Pathfinder compared to the Rogue and to the Toyota Highlander and other cars in its class. Eugene provided a comprehensive overview of the different engines and performance of the competitors vehicles. With the incentives being offered, in the end, the Pathfinder would only cost a couple of thousand dollars more than the Rogue and the convenience of a bigger 3rd seat and easy access to that seat made the decision even easier.
jrbbsias
Nov 28, 2013
Carlos at Service is always my go to guy along with Christina and Carl if he is not there. I've been going to Carson Nissan for service and parts for at least 3-4 years now. Having 3 of our family's vehicles are Nissans. Carlos goes above and beyond in his customer service. He needs to be recognized as I've been in other Nissan dealerships in the past and their service, hours of operation and professionalism of their staffs are nowhere near Carson Nissan's set standards. And having Carlos there set the bar even higher. He listens to the customers concerns and make sensible suggestions on vehicle service/ maintenance. He always makes sure to follow-up on the customers as well when the veh is done. He's one of the main reasons why I continue to go to Carson Nissan rather than the dealership where I bought my vehicle. I've dealt with other people in this dealership as well and everyone seemed to be always willing to assist you.
Mp4perez
Nov 28, 2013
My wife and I came to lease a new car and As soon as we got out of the car we were greeted by Jan Joseph. I explained to him what I was looking for and he showed me the car that was right for me. He was very helpful and knew facts about the Altima. Bottom line he's a great sales person, he's friendly and made our thanksgiving day complete with our new nissan Altima! Thanks jan joseph!
Beemini28
Nov 28, 2013
JJ our sales person was very pleasable and we'll eager to assist us in getting the car we wanted. His Manager Henry Bautista, great great guy was well over knowledgable in helping us attain the most wonderful car me and my husband is driving now. And to top it off, Lisa Melkonian completed everything we needed and had to know about our Brand New Pathfinder. Thumb Thumbs Up!
Jery1
Nov 27, 2013
I was greeted immediately in a friendly, timely manner. Explained the reason for my visit (tire low light kept coming on). Larry wrote the order, said it would take approximately 1 hour. After diagnosing the problem, explained I could take the tire to a tire dealer they used in the area, or I could wait until their repair kits arrived. I chose to wait for the repair kits as I like the service/treatment I received.
Wendy
Nov 26, 2013
Their price for the 30k servicing was less than half of the quote I got from a different Nissan dealership where I purchased the car. I should have bought the car here!
limopilot
Nov 23, 2013
I have given a review based on an overall positive experience. The attitudes and competency of John and Alberto were very professional, extremely polite, and they both gave me the impression that my satisfaction was their goal and they both did what was necessary for me to ultimately drive away in the car I really wanted. Thanks guys and I would not hesitate to recommend Carson Nissan to any of my friends based on a great experience in buying my new vehicle.
DDavis6
Nov 23, 2013
My experience at Carson Nissan was great! Peter Choe is an exceptional sales person. I got the car I wanted with the options I wanted and he made the purchase a positive expereince. I love my new car.
theoh123
Nov 22, 2013
Carson Nissan was really awesome. I went in there to look at a used Mustang GT that they had for sale and the service was awesome! Martel, Alberto and the finance manger really hooked me up! They were nice and helpful the whole time. I will recommend this dealer to everyone I know.
dcastellanos5
Nov 22, 2013
Friendly staff. No pressure to buy and worked with getting the car interested in with good price. If not satisfied with price/payments they work with you to get a better price.
Harriette
Nov 22, 2013
Every one of the service advisors are able to address any of your concerns with your car. They are friendly and knowledgeable. To me, the service advisors take pride in providing the best service possible. That is an asset for this particular location!
ELRA
Nov 21, 2013
After making my appointment with Shenise Evans {who got back to me with a speed that was amazing} I arrived at Carson Nissanand was prepared for a very tedious process. I was very much surprised at the openess ,friendly attitude and proffessional way thatEliana and Martell walked me tru the process. Lisa and the other members of your team are the kind of people I wish I worked with everyday.I got the exact auto I wanted and the terms were workable. Thank you Eliana for listening to my stories and thank you all for such great,greatservice. A very enjoyable experience. Abdul Salaam El Razzac,Actor-Director-Producer
paytonm
Nov 21, 2013
Linda Webber was my first point of contact, she was extremely nice and introduced me to Lai-Ce who took over the sale from there. She was very patient to answer my (many) questions regarding the Leaf, took me on a test drive, and showed me my various model options. I really felt that she went above and beyond in tailoring my needs to the car. I ended up going with the top option (thanks for spoiling me, Lai-Ce!) and she handled all the lease paperwork accurately and efficiently. The best part was the surprise she gave me when I came the next day to pick up the vehicle...she announced that the car came with the carpool lane sticker and I didn't have to wait for 6 weeks to get one! I proposed marriage on the spot (my wife was in total agreement!). Seriously, she really has great customer service skills and has even followed up with me several times in the week that I have been driving the vehicle to make sure that everything is good. I am in the customer service business, and trust me, you are fortunate indeed to have someone like Lai-Ce. I will be sure to tell everyone who asks about my car (and there are quite a lot with this vehicle) just what a great customer service I had at Carson Nissan.Michael Payton
cgill001
Nov 20, 2013
I scheduled a 7am appointment. The service was prompt & completed in the given timeframe. Friendly Service; Carl was an excellent service advisor who brought morning laughs. Great way to start the day. Thanks!!!
Cjcardenas
Nov 20, 2013
Great experience with many who were willing to take the time to help me find the ideal car at the ideal price, awesome AWESOME EXPERIENCE!
lisa3curt
Nov 19, 2013
Hello,I have always received quality service at this dealership.It is were we bought the car.Great communication and friendly, we also like that it is so close to home.Thanks,Lisa
Khan786
Nov 18, 2013
The service is great. Larry Russell helps us whatever issue i have. & i am very happy. Staff is very friendly. pickup & Drop off Service is great.whole experience was great. I highly recommend to my friends.
tujassu
Nov 18, 2013
thank you James Vinasco we had an upside down vehicle that we needed to trade we were able to purchase a brand new 2014 Nissan versa vehicle for a great price with a low down payment and low payments the sales lady Irene Levy was very knowledgeable and informative
lcordova
Nov 18, 2013
From the minute that I walked in, everyone was very nice and friendly. With a great sense of fashion and style, Martel was very respectful in regards to what I was looking for and wanted in a new car. Even when we could not find a car, Martel wouldn't give up. Once Martel found the perfect car for me Henry came in and worked a lot of magic in order to get me a great down payment and monthly payment that fit perfectly in my monthly budget. Finally, Mr. Mehdi Farrahi in finance met with me and was very kind and took his time until he felt that I completely understood every single form that I was signing, that I knew how much my payments were going to be and when, what to expect in the mail and always paused and ask if I had any questions before moving to the next form. I have owned other new cars but my experience at Nissan of Carson and meeting with Martel, Henry and Mr. Farrahi was one of the most delightful once that I have ever had and I would most definitely tell people to these three gentlemen. Thank you for your time and kindness, Lucy Cordova
atimko
Nov 14, 2013
I was given an excellent customer experience during the servicing of my '07 Altima Hybrid. The repairs were finished before the time estimated. I was asked if I needed a ride somewhere. I feel very confident that the work is being done by a very highly trained group of technicians. I feel safe and secure driving about 2000 miles a month. The Team at Carson Nissan is Great!! Thanks,Allan J. Timko
villie
Nov 12, 2013
Customer service are fast, excellent, friendly environment, cleanliness, attentive to customer needs especially service advisor Mr. Larry Russell who is very Knowledgeable.I would definitely recommend nissan dealership.
zachmandt
Nov 12, 2013
I came in, already knew what I wanted, so the sale was easy for the salesman as it was in stock. And he helped me get a good deal on my vehicle flat out. I left feeling satisfied, and not cheated in any way.
Petfreg
Nov 3, 2013
It would be nice if Nissan provided complimentary coffee and cellphone charging station. This would make longer wait times easier on the customer.Please take into consideration.
DN94
Nov 3, 2013
I have given this dealer positive rating because he was very helpful to my budget. I was afraid of my monthlly being very expensive but this dealer has helped me come to a positive conclusion along with his managers. thank you Carson Nissan.
SDuran
Nov 2, 2013
Awesome job by both Chris and Christina. Chris was very helpful in determining the needs of my Maxima. Christina was helpful in giving me quotes of tires and a battery for my vehicle. Attitudes like theirs is the reason why I keep coming back to Carson Nissan.
Lauanna
Nov 2, 2013
Carson Nissan has a great staff, everyone is nice an friendly. I've gone to four Nissan car lots and this one is by far the best. Keep up the good work!!!!!
erikoneilaguilar
Nov 1, 2013
I came in to the service department with no appointment. The service advisor had me in and out in minutes and when I said I need a ride home the porter was sitting waiting for me to give me a ride. When the service advisor noticed I had some warranty work she called me to make sure keeping the car a little longer would not be an inconvenience to me. It wasn't the work got done and I received a phone call sooner than expected that the car was done and if I need a ride back to the dealership. They came to pick me up and my car was up front of service clean and ready to go. 100% overall satisfaction on my part.
myann23
Oct 31, 2013
salesperson are great...easy to nagetiate..and came for thw next puchase..henry bautita anf the team was very great!!!! recomended to my family and people i know
Kellynavarro78
Oct 30, 2013
Great customer services. Very happy with my new versa it's my sons new car thank you very much John Ancheta. My next car that I buy again I will buy it from Nissan Carson.
bettesantifer1
Oct 30, 2013
All of the sales representatives were very, very helpful and friendly. The process of purchasing the car went smoothly. The representatives also took time to explain and demonstrate all of the cars many and fantastic features. It was a pleasure to purchase my Nissan Altima from Carson Nissan.
Anthony Myers
Oct 28, 2013
I was very happy with the professional service I received at Carson Nissan.
donmarasigan
Oct 27, 2013
I bought a 2013 Nissan Sentra at this dealership and the experience was great. Everyone was friendly and accommodating, especially JJ Anglo, who was very knowledgeable and patient in explaining to us all the features of the vehicle. I would recommend to friends who are looking to buy new and used cars to check out this place out because it is definitely worth your time.
Jtuibeo
Oct 24, 2013
Larry was very professional and honest, tha facility was clean. Price was reasonable. The service for maintenance wait was not bad (change oil) it can be improve for shorter wait. My total experience was very satisfactory.
temprate
Oct 23, 2013
Called for appointment which was pretty quick on day prior to visit. It was a scheduled Nissan Leaf maintenance visit. Pleasant staff, and the job was completed in less than an hour. I appreciate the counter top in the waiting room with outlets underneath as I always bring work with me. Better than most dealerships I have used for service in the past. Free WIFI would be a nice addition to the waiting room.
wp9182
Oct 22, 2013
I found Myra Rameriz, and the sales person Peter, tobe extremly forth comming and very friendly. Peter was up front with the truth and a down to earth person. I was not expecting the relationship to go as smooth as the team at Carson Nissan made it. I had just had a very bad experience at Auto Nation Nissan, with Julian and his team, and I felt it would be best to leave that deal on the table and visit Myra at Carson Nissan and I am very impressed with their sales aproach. I am more than sure I will do all of my business with Carson Nissan from this dat forward.
jesseokun
Oct 22, 2013
Online quote was available, but within minutes received a follow up and actually surprised on the service and ended up walking in to look for a new car.
marble76
Oct 21, 2013
El dia de aller fui aver un carro q me gustaba mucho pero no estaba completamente desidido acomprarlo, pero jimmy me conbencio acomprarlo , me explico los benefisios q me ofrecia uno de sus carros nissan. El servicio fue el mejor q me he encontrado en algun dealer, junto con su manager pudieron encontrar el mejor precio sin dar un solo peny de pago inicial
TorranceLR
Oct 21, 2013
2nd car we bought from Martel. Service and purchase handled with class and professionalism from Martel; Jimmy; Lisa and Vic. We are very pleased with the way these employees and Carson Nissan does business.
moniemoan
Oct 18, 2013
My experience at this dealership was great. The sales people were immediately attentive and very friendly. Martel Creer was an absolute delight from the moment he approached me on their lot. He never over-talked me and made me fell in complete control the entire experience. Martel worked tirelessly with his manager to get me a price and monthly note that were right for me and my budget. In the sales department Lisa was an absolute doll and stayed on top of things to make the work Martel started become a reality and get me out the door in my dream car. To say I'm happy with the dealership, the dealer and the finance department at Carson Nissan would b an understatement. Thanks Martel, Lisa and Carson Nissan! : )
kiggapok36
Oct 18, 2013
JJ and Carson Nissan helped me despite my recent total loss and not so good credit! I received a certificate from my bank to receive $2,000 off a vehicle at Buena Park Nissan they did not honor it even though my bank and Buena Park Nissan has an agreement on the certificate when using their car buying service. I then called JJ at Carson Nissan because I bought my first 370z from him and he got me into a even better 370z. The staff there treated me right because of my beforehand mentioned situation. If your going to get a Nissan then go to Carson Nissan and ask for JJ but any of the staff there is great!!!
JohnnyCa
Oct 18, 2013
We Drove in this morning 10/18/13 and Mr. Ruben Garcia walk up and with a smile and said good morning made my self and wife feel we where at the right place! Ruben was very help full and help my wife with all the question she needed to be answer.Carson Nissan will be the dealer of choice to my friends at work .Lisa Melkonian, Finance Manager what a pleasant person to talk to and, so friendly and a great person .John C Cabanas JRHappy New Owner
andrewh3rnand3z
Oct 17, 2013
Reason why my rating is so high, is because the employee that helped me pick a car was really friendly and said what I needed to hear about the car. He made my decision 10 times easier. I'd like to thank him his time and service in helping me pick out my car.
Sherelleferguson
Oct 17, 2013
Ethaniel was patient and helpful. I was able to walk away with a brand new car because he went the extra mile to help me. Carson Nissan and Ethaniel are awesome.
tonrie
Oct 15, 2013
JJ provided me with excellent and efficient customer service. He was very friendly and was able to provide me with exactly what I was looking for. I recommend having JJ help you out when you visit Carson Nissan.
c3aa
Oct 13, 2013
The vehicle I was searching for, a Nissan Frontier, had just arrived at the dealership, and according to Irvin Vasquez, needed to be prepared for the "Line." He said that he was pretty sure it was the type of truck I wanted, and I discovered later that he was right. But delays due to key staff being temporarily unavailable, prevented the truck from being ready for sales in a timely fashion This was understandable. Irvin sincerely apologized and explained the situation, promising me it would be ready soon. Linda Webber, the Internet Sales Director, called me personally, also, to back Irvin up, and said she would make sure the work would be expedited. In a short time, Mr. Vasquez sent pictures of the truck to my email, gave me the AAA pricing, and held kept the truck off the Line until I arrived. I was very pleased at first, but as I drove this nice truck, the truck of my dreams, I realized that my budget would be over-stressed to finance it, since I'm retired and on fixed income. It took a very strong-will at that moment to walk away, but I did. But the very next minute, when I returned from the test drive, the energetic and friendly Irvin Vasquez, sensing my reluctance, presented another vehicle to me that was more suitable to my budget. The amazing thing is that it was also to my liking as well, a Honda Element, which happened to be one of the vehicles I had considered in my search. I didn't tell Irvin that, but he seemed to know that the utility of the Honda Element was in many ways similar to a truck, with all the available space in back. It was the perfect alternative, with its gas economy and price range, and, surprisingly, it was enjoyable to drive. I liked it immediately! Irvin is a friendly, professional, and cool guy to work with. He made the dreaded car-buying experience easy and without pressure. I will recommend him and Carson Nissan to all that I know whenever they're in the hunt for a car. Jimmy Nolasco was a friendly, able, assistant as well, and helped to put me at ease during the whole stressful car-purchasing process.Thank you Carson Nissan! I hope to have many years of safe and happy driving with my new, well-conditioned, pre-owned vehicle.Chuck Alexander
Alfredo50
Oct 11, 2013
Larry and jan Josef help me to buy a 2014 nissan altima is a good car and they help me to get a good car for a good price I recommend Larry and jan Josef good sellers very friendly !!!!
Joshua Gudish
Oct 10, 2013
The whole teem worked to address my needs and price, they were great. I would go back for my next car purchase.
eustacio0rtiz
Oct 7, 2013
The salesman Danilo Echeverria did an excellent job. He answered all our questions and was very friendly. We felt he helped us a lot in making a correct decision. Lisa Melkonian also had a great attitude and was very friendly and made us feel at ease. There was also a man who you dont have listed but he also helped his name was D.J and he was also very friendly and helpful.
dpersch1
Oct 5, 2013
We had been recommended to another dealer and had a very bad experience. We were then suggested to call Linda Webber at Carson Nissan. I sent her an email telling her what I was interested in and within 10 minutes she called me to get more information. She sent me information on the vehicle we were interested in and invited us to come and look at the vehicle. When we arrived at the dealership we were greeted by Eugene Cho and Oscar Rodriguez who were friendly and professional. Everyone we encountered at Carson Nissan made the car buying experience awesome.
ckoontz
Oct 2, 2013
My salesperson, Eugene, was great and told me everything about the Leaf, we went out for a fun test drive and he was very patient without a lot of pressure. The deal was fine, I don't get a great deal although I'm not sure how much you can really negotiate a lease. The car buying experience was great - the car was detailed and ready to go and at the end of the day I was very happy.I did also spend some time with finance. It was fine but the employee had no personality and I was really just sitting there uncomfortably for half an hour with very little conversation. The visit to the dealership was a good experience overall but this was the weakest link.I love my new car and definitely recommend the Leaf!
sdr594lu
Oct 1, 2013
Irvin and J.J. provided excellent service and were very responsive to my needs. Lisa was also a pleasure to work with. I would definitely recommend your dealership to others. Thanks for such a good experience.
Jzurios
Sep 30, 2013
I had a wonderful experience going into nissan. All employees were friendly and understandable, John was patient and helpful , tried evrything possible so that we could take home a brand new car :). Definetly will recomend to family members and friends.
E & A Salazar
Sep 30, 2013
Thank you Oscar R. for helping me and my family with the purchase of our new car. You explained to me the differance between the vehicles that were within my budget. That helped me make an importsnt decision.
foxymamas
Sep 29, 2013
Extremely happy with Service Advisor as well as service performed on my car. Carlos took time to review my service agreement and made sure I understood it
charisahmae
Sep 28, 2013
The first thing that needs to be noted here is how friendly the people were. My mom and I came in to get the Nissan Rogue and I liked how we were greeted warmly and nicely right off the bat and were offered drinks and popcorn. After buying the car, my mom and I sat in the lobby waiting for it and some employee cleaning around us even stopped to have a banter about our new car and seemed genuinely excited for us. Anyway, I don't know much about the process of buying, but from what I sat through, it was pretty fast and easy. JJ and Henry, the salesmen, were amiable and easy-going about the whole thing. They answered all of our questions, were attentive with any concerns, and found ways to accommodate us financially. Overall, it was a good experience with this dealership and I would totally recommend it. As for the car, my mom really loves it and she's happy with her purchase.
kwgnr71
Sep 27, 2013
Our experience exceeded our expectations. We had just walked out of another car dealer where we spent about 3 to 4 hours that day trying to negotiate a deal, and not to mentioned having been there two weeks prior to see if we could purchase a brand new car. Bottom line is that the moment we step into Carson Nissan, Mr. Martel Creed greeted us with a big smile, and showed us exactly what we were looking for and then, very kindly within minutes, he worked with us the best possible deal that matched our budget. Both Mr. Creed and Mr. Ancheta were courteous, kind, friendly, and above all, professional. We will definitely recommend both of them to our family and friends.
werwonderwomen2011
Sep 27, 2013
I gave all great ratings because that is indeed the case. I had a wonderful experience with both Larry and Martel. I love my new Nissan Rogue and it is due to my time at the Carson Nissan dealer and the excellant customer services skills provided to me. I want to thank both Martel and Larry for being part of my new car purchase experience. I am having a great time in my Rogue.
shaun_versa
Sep 16, 2013
The service was very good. The service department are very efficient and very nice. It didn't take very long for the service to be complete and I was pleased that they were open on a Sunday.
xojeda
Sep 15, 2013
The whole process was quick and easy. The sales rep, Ruben Garcia was very patient and extremely helpful. I would definitely recommend this dealer to friends and family. Thank you for the great service!
mayacarrot
Sep 13, 2013
Carson Nissan's service department treated me like royalty! There was a software upgrade needed for my Leaf, and I brought my car there for the first time. I had another errand down the 405 that day and per my lease agreement on the Leaf, I took advantage of one of their gas powered autos (needed for the longer drive) for the day while they serviced my car. Carl Taylor was super friendly and easy to work with. It was clear to me that I would always return here for my service needs, and ask for him! Christina Martinez, another service advisor was there and all smiles. Roy Schilder secured me a brand new Nissan Rogue, chuckling and kidding around, especially when I asked for a car with a USB port to keep my failing cell phone charged. I guess that is pretty much standard these days! I enjoyed the Rogue, and really appreciated returning to a still-smiling service department, even though it was now late afternoon. The icing on the cake was that my car had been charged, and carefully washed!
ygirma
Sep 12, 2013
Salesman JJ , was a great guy to deal with, he has to come to help me out even on his day off ,keep it up JJYeshi
Matze
Sep 11, 2013
Hi - I was looking for a used pre owned and certified 4x4 truck which would match my needs as an engineer working in renewables/construction. My work takes me places where no roads follow. I looked at several trucks: Ford, Dodge, etc. With the NISSAN Titan, I got more truck for the same amount of money compared with competing makes/models. The service which Nissan Carson, with Mohammed in person, had welcomed me with, was without issues. Nice location, friendly faces and transparent negotiations.I first visited the dealership on Thursday, test-drove the car, signed some papers, wired the money and picked up the car the following Monday. Cheers,Chris
jennyherb7
Sep 5, 2013
I showed up to this dealer without any intentions of buying a car and yet... I left driving a brand new 2014 Nissan versa! My first car! Still in disbelief hahhaThe employees there are very nice and they try to help the customer... As much as they can! Trust me!
nansi1319
Sep 4, 2013
I walked into Carson Nissan with the intentions of learning about the College Graduate Program around 6pm. I had no intentions of even looking at cars. By 9pm, I was driving off in a brand new 2014 Nissan Versa. Before getting to Carson Nissan, I spoke to Larry on the phone who directed me to Ethaniel. As a college student, I had been trying to buy a car for a little over a year walking into several dealerships. Safe to say, I had dealt with pushy salesman who instead of talking me into a car, talked me out of it. Emanuel was extremely patient stating several times I could test drive every car I wanted and that we would make it work as far as a deal. Never pushy and constantly saying you tell me what you want. Being nice, patient, and making customers feel comfortable and at ease really works to Ethaniels advantage , as it is very hard to come across these type of sales men. Whatever you do Ethaniel keep doing it, it works. I am happy with my new purchase and I am glad we made it work. I would also like to comment on a couple of other people I came across at Carson Nissan including DJ who I believe is a manager and Lisa who is the financing manager there. DJ was very straightforward helpful which I appreciated, and Lisa was extremely nice and helpful in making the financing process as smooth as it could go. As I previously stated, I had been to several dealerships in the past year, and Carson Nissan gave me the best experience yet. Keep up the great customer service guys.
nina9670
Sep 3, 2013
I really had a good experience overall, they were friendly,patient and really helpful.They worked with me to make it happen to get my new car. GREAT CUSTOMER SERVICE its a key, and they do have it !Thank you
Dave39
Aug 30, 2013
Linda together with Eugene, Mohammed and Lisa combined to make our visit not only enjoyable but I venture to say the "best" car buying experience of my life! We were referred to Carson Nissan expecting to purchase a preowned (higher milage) vehicle to use in our business. But instead were able to purchase a 2014 (Versa Note) with 20 miles and an expectation of 40 mpg's. Wow!!Can not say enough about the Professionalism exhibited by this team: From the buying options,tailored to our specific requirements, to the vehicle presentation and test, to the signing of the finale financing agreement, all were accomplished with strict attention to detail AND WITHOUT ANY PRESSURE! In short from the first hand shake to the "Ringing" of the congratulatory bell concluding our purchase we were made to feel that this dealership truly valued their customer!I would not hesitate to return to Carson Nissan in the future or to highly recommend them to my friends and neighbors!
MuratZS
Aug 28, 2013
The entire service team and their manager Roy does an excellent job in providing efficient service at a fair price. I serviced my car several times in the last 2 years, at Carson Nissan and everytime they delivered what they promised ontime ! I feel Roy is a great advocate for his customers when it comes to dealing with the manufacturer problems and does not hesitate to go the extra mile to satisfy. I am very happy with their service department. Keep it up!
pamela0722
Aug 27, 2013
Really nice experience and jonhn help us pretty good!!! And we get out from the dealer with a new car Nissan pathfinder really nice experience!!!!
osuna6669
Aug 26, 2013
I m so thankful for everyone who made it all possible for me to get the PERFECT car for my family and myself thank you again!Eugene ChoJimmy NolascoIrvin Vasquez for going the extra mile and getting us the second pair of keys!
jyn84
Aug 23, 2013
Just wanted to leave these guys a review. Awesome purchase experience! thank you for your continuos support and for answering the many questions I have regarding the Nissan Leaf! Great facility, Friendly and knowledgeable staff, VIP service, what more do you want?! Eugene Cho, Irvin Vasquez and Christina Martinez, THANK YOU!
Raanaldi
Aug 23, 2013
I contacted Irvin by email and he invited me down for a test drive! I made it clear that I am just going to be test driving the truck nothing more. I went down there and test drove the truck and loved it. He asked me what if there was anything I he can do to earn my business that day. I threw out a number that even I knew was near impossible. He came back with a figure so close I could not resist but drive home in a brand new NISSAN FRONTIER! Thank YOU!
connie914
Aug 23, 2013
Carson Nissan surpassed our expectations and provided outstanding customer service! From the sales department, Ethaniel Baxter was fabulous. He made sure we found exactly what we needed in our vehicle that best suited our budget. He was a pleasure to work with and we will be sure to recommend him to our friends and family in the market for a new vehicle.Special thanks to both Linda, and Lisa in finance for seeing that we were able to get the best financing options available to us and explaining things every step of the way. Thank you very much Carson NIssan for having such amazing employees who care about customers! We WILL be back :)Smiles, Connie M. and Jorge G.
lachick25
Aug 22, 2013
Ruben and John were very helpful and they did a good job of explaining and going through everything. They made what was a nervous experience very calm and I would recommend them to everyone.
Myrim67
Aug 21, 2013
I always fear going to dealerships to buy cars because of the salesman they are alway annoying and pushy. But as soon as i arrived to carson nissan it was a different experience. I was greeted by Ruben and from the beginning he had brought such a friendly vibe and he made my whole expericence pleasant and hassle free. I actually had fun buying a car. Thats something i have never experience and i have bought 3 cars before. I will make sure to recommend my family and friends to carson nissan and i will also purchase my sons first car in a year and i will go back to ruben.
gloriabosborne
Aug 21, 2013
Wow, what an amazing experience I had in purchasing my first pre-owned vehicle! From the moment I stepped onto the lot, I was very impressed by John's willingness to help, understand, and provide overall comfort in what can be an anxiety provoking situation for a first time buyer. John was extremely professional, kind, and assuring throughout the entire process. I couldn't thank Carson Nissan anymore for making me a very happy customer. I will definitely be recommending Carson Nissan to any friends or family looking to purchase a new car!
jenniferpaz
Aug 19, 2013
I went to Carson Nissan to look at a more fuel efficient car. We found one pretty quickly and John was very nice. He wasn't at all to pushy, which can annoying. Overall is was a good experience.
canhebepublishing
Aug 17, 2013
Ethaniel was very patient and polite he tried to get me what i asked for and delivered the goodsi'm very pleased with this transaction. If i have need of another car i will be going back to NissanCarson and Ethaniel Baxter.
671guiao
Aug 14, 2013
Great service from the start. Both sales associates were awesome. Very helpful, listening to customer's needs. I would recommend Carson Nissan to others. Keep up the good work Carson Nissan!
Yowner
Aug 12, 2013
It was an overall good experience and they were able to help me out and give me a great price for my credit and I successfully took a beautiful car home, these workers helped me out a lot and gave me plenty of options. They also explained everything about my car and made sure I knew how to use everything.
mkittaka
Aug 12, 2013
Fernando who is hepled me and he was very friendly and helpfull.I got a New Leaf ! I really like this car! I had a good choice.
Rqong
Aug 10, 2013
John Ancheta was very helpful, knowledgeable, pleasant & have patience in answering all our questions. I will highly recommend him to my friends . My husband only wants to look around & didn't expect to come home with a new car, that's how satisfied he is.
Nelson Ong
Aug 10, 2013
I didn't expect to drive home a brand new Nissan Versa today. I just visited Nissan Carson to see the car features as per invitation by Lisa Webber. John Ancheta was assigned to us. OMG what a salesman, my resistance didn't work. We end up buying this car.
cocokornspan
Aug 8, 2013
Buying from Carson Nissan was a wonderful experience! John and Preston were so friendly and helpful, I would definitely recommend this dealership with confidence! I got a great deal!
arrenter
Aug 8, 2013
Ruben was very helpful and provided the best service possible. Recommend him for a promotion and great salesmanship. He was patient and did the best he could to give me my car.
BRABS2
Aug 8, 2013
They sent me an email about a month that stated 0down and lower payments. I replied that I was interested but wasn't sure if they were going to be able to deliver...They did!! I got what I wanted with 0 down n drive off with a lower payment....Irvin n Ethaniel ROCK!! I heart Carson Nissan
balljoints12345
Aug 7, 2013
Carl Taylor handles all my service vehicles needs, if there is any problems with my car I just call him and he take care of it and I forget about the rest.
aaronnorvell
Aug 7, 2013
John was Great!!! He is the reason I wanted to purchase my 6th Nissan from Carson.He is a Asset to this Carson Nissan. Aaron Norvell
Steve2487
Aug 7, 2013
I had called the day before to make an appointment to have my truck serviced. the work order was ready and they took my truck in as soon as I brought it to the dealer. The work was done in a timely manner while the service advisor Chris Ayala kept me informed of what was being done and what needed to be done throughout the day.
irg88
Aug 6, 2013
he was very helpful and got the the best price he could get me.i will be recommending you guys to all my friends.Once again thank you so much
Ron M.
Aug 5, 2013
The service was great and the buying experience was a no hassle one. So far it was a pleasant experience.
sdevry1
Aug 1, 2013
Called several Dealers for my service and Carson Nissan had the most reasonable price. Clean and nice dealership. Car wash was done well. I recommend the dealership.
tranvu1988
Jul 31, 2013
I am glad to buy my car here. I think that John is a good sale man. He is very young but his experience is great. I would recommend this dealer for my friends and family who want to have a car. Thanks, John.
ariasnancy
Jul 30, 2013
Very happy with my overall experience at Carson nissan!!! Everyone tried thier best to help me get the car i Wanted within my buget. So awesome!!!
clien
Jul 29, 2013
Irvin was very knowledgeable, friendly, and willing to meet my vehicle interests & price goals from the start. He was the main reason we selected Carson Nissan rather than the other LA dealers, since we were driving from out of town. At the dealership, Larry was very knowledgeable about all the features of our car, and gave us a very thorough & informative test drive. Lisa in Finance was very friendly & super organized with all the correct information - exactly what you want when dealing with the financial part of a car transaction. The car was super clean at delivery & we drove away very satisfied. We'll definitely consider Carson Nissan for our next vehicle which is saying a lot, since we live 2 hours away.Have a great day!
eap12012
Jul 29, 2013
Buying my first car was a wonderful experience thanks to the wonderful employees at Carson Nissan, specifically Jan Josef Anglo. He was knowledgeable, friendly, and most importantly, patient with all the requests and inquiries my parents had in buying my first car. Having gone through not so pleasurable experiences in car buying in the past, it was a relief to be paired with a sales consultant as relatable as JJ. His young age was by no means detracted from his ability as a salesman. In fact, I believe it is what makes him so relatable to many car buyers as myself.
marthaa23
Jul 27, 2013
Having low bad credit , I gave up after trying 3 times, but I wanted to try one more time, and WOW, you guys have made my life style simpler with collage kids, I WALKED AWAY WITH A 2011 CAR. You guys are the best front the moment I walked in the friendliness, no pressure to buy or select , let me say " THERE IS HOPE FOR US WITH BAD CREDIT" Give them a try,,,,,,Luving this delear.................
jusuni
Jul 23, 2013
Great and honest dealer. He gave us a great deal on the car. Moreove, very patient he waited a long time so we can decide the car that we wanted.Overall, great guy and nice service.I recomend John for dealing for anycars that anyone wants
123her
Jul 22, 2013
The staff at Carson Nissan was really friendly. Although my family and I walked into the lot knowing that we wanted to buy we did not want the usual salesman pressure over us. We wanted to make the decision on our own. As my brother would say we were "spoted" as soon as we stopped and looked at the first vehicle. Danilo walked over to us and the best part was that he was completely fluent in Spanish. Which was perfect for my father. He answered my father's questions honestly and even as he showed us different options he continued to give us our space. Like I said we walked into the lot knowing we wanted to buy, and Danilo was able to read that in my father's face and helped him make an educated decision. I guess it also helped that both him and my dad are from the same country. So it allowed my father to feel a lot more comfortable.When it came to the serious stuff, paperwork there was one more guy that again spoke clear Spanish and help my dad everything about the deal. Customer service was great! Best part was ringing the bell after the purchase and driving off the lot happy and satisfied. Thanks Carson Nissan!
Julio105
Jul 20, 2013
Mr.Eugene Cho was by far the nicest salesman we have ever dealt with. He knows his product very well. We recommend him 100% and know that he treat everyone else as good as he treated us. Thank you Eugene Cho.
shc310
Jul 19, 2013
Thanks to JJ, Laice and Victor for making my visit unforgettable got to drive home my New 2013 Sentra. Great customer service, all my questions were answered successfully!!
FamiliaRebollo
Jul 19, 2013
My fathers car broke down this past Monday. We heard the great deals that were offered on the radio so we thought why not go check it out.. upon my parents arrival they were greeted by a great sales staff. My parents are tough buyers and always looking for the best deal possible----the offer was simply too good to resist. We are now happy owners of a 2014 Nissan Versa We would like to thank the staff for all the help! We will recommend this dealership to our family and friends.
andredunlap
Jul 17, 2013
I was considering a new car for some time but didn't think I would qualify considering I have less than perfect credit. I had been driving an 03' Acura TL for a little over a year. The car was very nice but it's age showed in styling and features. Not to mention how expensive gas was, $72 every 3 days! A joke. Topping that was the engine light coming on. I needed to get out of this car before I am w out a drive-able car. Sunday July 14th, 2013 I started my search at Carmax in Buena Park, CA. Even though they offered me $3k for my old car, they told me I I would need to put almost $5k down on a 05 Altima 2.5S w 80k miles on it... A joke! Remembering I had read some reviews about Carson Nissan, I decided to call. I spoke to Lacie in Internet sales. I told her my situation and that I needed to get into another car. She said she couldn't promise anything but she said enough for me to make an hour drive to the dealership. I made it to the dealer and was immediately greeted by Rene. I told him I was looking to purchase a fuel efficient car, I have less than perfect credit and a trade in w an engine light on. He said he would grab his keys for the lot and meet us by some vehicles I was interested in. I stopped at a Versa or two and I just can't do it. Sorry Nissan, the outside is nice but the inside lacks what's on the outside. I came across a 13' Sentra w a sticker price of$18K. I asked Rene if we could test drive knowing how upside down I was w the Acura and having only $2k down I was hoping that car would be cheap enough to finance. After the drive we sat down and talked numbers. After filling out an app, David "DJ" Johnson started to walk up. I thought, "Great, here comes the manager to tell me I need X amount of dollars or a co-signer." He did just that lol. In all honesty, DJ was very professional and knowledgeable. After a few back and forth convos about the price and financing, he mentioned he would try to contact the bank and work out a deal. DJ said he would give me a call and let me know the outcome. In my head I was like that's a NO. I hopped in my car and started to back out of the parking space. Next thing I knew, Rene stopped me and said to come back inside. DJ was not too far behind him assuring me that I will leave the dealership w a car. I said are you sure. He said yes, give me 15-20mins. Before sitting down however, DJ told me that the car I test drove wouldn't work and he had to pull up another car. Knowing I can't afford more, I knew he was going to bring me a basic Versa or a used car. WRONG! He pulled up a 13' Sentra SV w ALL of the packages!!! I'm talking NAVI, SUNROOF, BOSE 8-speaker system, PUSH START and other bells and whistles. This car was loaded and had a sticker of almost $22k. We sat down and basically DJ worked some magic that not even Aladdin's genie could make. I was upside down on my Acura $9k and only had 2k to put down. Don't know how they did it, but I drove off in my brand new car super happy and completely satisfied. They let me put the money down and gave me another month to come up with another portion that I felt fair since I was so upside down. I know it's been a long review but I can't even finish everything positive I have to say about this dealership and the people who helped me. Just know I highly recommend this dealership to those who think they don't stand a chance. Shout out to Rene and DJ for their excellent professionalism and help. I'll be back for sure.
Viiccii
Jul 15, 2013
This was the best experience i have ever had with a dealership, the people that worked with me jason and DJ were super patient and nice.
alejandra3232
Jul 14, 2013
My husband and I rate Carson Nissan as great because the employees whom we worked with delivered excellent costumer service. They were very friendly, welcoming, answered any questions we had and explained everything thoroughly. We left the dealership very happy all thanks to the employees who helped us. Thank you, Fernando, Ethaniel and Lisa.
gdselix
Jul 14, 2013
John Ancheta was the first person to help me when I showed up to look at a used Mazda6 on my lunch hour. Although he was very knowledgeable & friendly, he was not pushy or aggressive. A week later I came back to look at a pre-owned Nissan Altima & Sentra, as well as ask about the ad vehicles I saw on the internet. This time I was met by Larry, and he helped me look at the cars I asked about. Larry also asked questions about what I was looking for, how much I wanted to spend, etc. Larry was super to work with.By the end of my second visit, I had decided to purchase one of the internet ad vehicles - a new 2013 Sentra. John & Larry both helped close the deal, and I felt like they were both on my side the whole time - which is very rare in my experiences with car dealers & salespeople. They worked with my time constraints, and John even drove over 35 miles to my home at rush-hour so that my wife wouldn't have to drive to Carson to sign papers.It was a great experience, with no drama, and I would be happy to recommend Carson Nissan (and especially John & Larry) to anyone I know who is looking for a new Nissan or pre-owned car. Thanks a million for a great buying experience!
Nika Mitchell
Jul 14, 2013
John Ancheta helped me and my mom get a lease on a car and the service was excellent. I'm looking forward to coming back in 3 years to refinance my new Nissan Sentra.
AlexArtiga
Jul 12, 2013
Irvin was exceptional! He took away any doubt about getting an electric vehicle. He made the process of leasing my new 2013 Nissan Leaf a fun experience. He has great knowledge about the vehicle and answered all my questions. You can bet all your chips that I will be coming back to see Irvin once my lease is up.
johnlopata
Jul 5, 2013
I drove approximately 60 miles to Carson dealership. I passed several other Nissan dealerships on my journey. When I arrived I met John Ancheta who was very knowledgeable and had great people skills. He answered every questions I asked and never mislead me to make a sale. I was very happy with my purchase and will return when I am ready to buy again. Thank you,John Lopata
J. King
Jul 3, 2013
Our family recently found ourselves in a position where we had to purchase another vehicle. Since I already owned a Nissan Sentra we decided to start with Nissan again. Our sales person, John Ancheta is extremely knowledgeable about all Nissan vehicles. John is also punctual and a kind professional sales person. No pressure. The financial sales rep ,Alex, who put the financial deal together was also an extremely polite, professional and knowledgeable person.Both gentlemen answer all of your questions and they give you an honest answer. Alex also helped us obtain a financial package that works for us. I appreciate Nissan employees going the extra mile to help the customer. This is also true for Carson Nissan's service department. Overall owning a Nissan product has been a wonderfully positive experience for me. Will recommend to my friends.
kiggapok36
Jul 1, 2013
I first went to Universal city nissan and I got a call 3 weeks ago saying that I was pre-approved for zero percent financing on a new nissan. I went there they didnt have the 370Z I wanted and tried to make me buy something I did not want. So I went to Carson Nissan because I remembered JJ gave me his card from when I was on Christmas vacation from the military. So it was fate it was in my car. So I went there and I told them I was pre-approved and they checked but I was not approve. Universal city Nissan lied to me!!! Carson Nissan worked very well with me and got me the payment I wanted and added other things. They are the best especially JJ. Go see JJ if you are interested in buying a new Nissan. He will do his best to help you like he helped me.
Youngahn
Jun 27, 2013
John Ancheta and Eugene Cho sold me a new 2013 Nissan Sentra. They were really helpful and accomodating. I will definitely come back to see John and Eugene for another car.
thebaileys
Jun 23, 2013
After visiting Buena Park and Cerritos Nissan, we were really dissapointed with customer service and lack of knowledge. We called AAA and they referred us to Carson Nissan. AAA emailed our contact information over to Carson Nissan while we were on the phone with them. Once we finished our call with AAA, Irvin contacted us with in 5 minutes unlike Buena Park. Once we arrive Irvin was extra helpful and very knowledgable, provided us with new information and features we were not aware the Nissan Leaf had. He not only was with us through the entire process but he follow up the next day. Not once did we feel pressured or rushed, Mehdi in Finance was also very nice and helpful. We were so impress with the staff.Carson Nissan will be the first dealer we will visit for our next pruchase.
laezza
Jun 21, 2013
I just want to say my experience at Nissan was GREAT!!! I went in on a Monday with my daughter to look at their Sentras because after my research I found this type of vehicle would be suitable for us, a perfect fit. Especially the gas mileage this car gets. :) . As we were walking around the lot looking for the Sentras, a gentleman by the name of Ruben Garcia introduced himself. I must say he was very professional by giving a smile and handshake, but most important he asked what we were interested in and what price range we were looking at. I informed him I was looking to purchase a Sentra as this is the type of vehicle that would be suitable for us. He showed us the different ones that were within my price range and the luxury/loaded Sentra just wasn't an option. I think the one who was more pushy was my daughter and surprisingly not the Sales Consultant Ruben. He was very patient and detailed with his answeres, even though I repeatedly asked the same question over and over during our conversation. After going over the details of the car we finally test drove the what I would say the luxury one. As we came back to the dealership, he knew the luxury wasn't what I wanted so again he went over the Sentras again. Before we left the dealership that Monday I was indecisive of which one. I told him I would need a few days to decide and would be back Thurs. so an appt was made. He made a follow up call to confirm our appt. on Thurs and left a message stating he may have a better deal for me. WOW!! I called him back to confim I will be there after work he said no rush I will be here.What great customer service. Needless to say, I came out of there with the BEST deal with my new fully equipped yes fully equipped Nissan Sentra. He had accomodate myself as well as my daughter. THANK YOU Ruben Garcia for putting customers first and I will HIGHLY recommend you to anyone who is looking for a vehicle to purchase or lease.
Jdpamv
Jun 21, 2013
Lai-ce was a pleasure to work with. She was informed, fair, and kind. She didn't play the typical bs games. I'd had some retched experiences with other dealerships on the quest to find my Leaf. But Lai-ce put my faith back in buying a car. She even woke up at 5:30 to get on the computer to secure my free charging station! Thanks, Lai-Ce!
twyatt
Jun 19, 2013
I am grateful for the experience I enjoyed while at Carson Nissan. I called the dealership after finding them through the choosenissan.com website and I spoke with Lacie. I explained my finances to Lacie and she recommended I test drive the Rogue. I wanted an SUV and one that wasn't too expensive. I scheduled an appointment. When I arrived, JJ was near Reception and Lacie came down and introduced me to JJ. JJ was very personable - a really great guy. JJ introduced me to DJ, the young man who helped to get the loan with the bank. DJ was extremely professional. He continued to work with me to get the best deal. After the loan was approved, I was introduced to Lisa who helped with the signature on the papers. The signing process was very quick and easy. Lisa was very friendly, open and very professional with the loan signing process. JJ came to greet me after the process was complete. He took time to explain in detail all of the features in the Rogue. He is very knowledgeable and very considerate. He even came to my home to pick up the down payment check. I would recommend Carson Nissan!
MR_DIAZ
Jun 18, 2013
The customer service at this dealership was great, I had gone to several dealerships and this one was by far the best one. They had the car I was looking for and gave me the exact price on the advertisement I brought in unlike other dealerships who were trying to jack up the price or say they had sold the advertised car. At this location they gave me the option of several cars plus Rene Sagastume went above and beyond to satisfy all my request. I would definitely recommend this dealership !!
ajb2013path
Jun 18, 2013
Mr.Jan Josef "JJ" Anglo did excellent job of helping us get our new 2013 pathfinder. He allowed us to test drive 2 types of pathfinder with different features to get the feel of convenience,safety,& coolness of it. He answered our questions thoroughly & he's very upfront/honest on describing the vehicle which we like about him. Furthermore, he didn't pressure or bother us just to convince to buy. He was just there on the other line when we need to talk him about the vehicle; he's very informative, polite & friendly. After a week, we decided to buy it. and JJ was excited as we were getting the pathfinder. he made sure the new pathfinder looks great; he had it washed and ready (also refuel it); and jj's not done before we drive the vehicle home; he made sure that we are aware of all the features/accessories/systems inside the vehicle. Definitely will recommend him to our friends if ever they need a vehicle. Thanks Jj, we enjoyed our experience buying from your dealership.
burntside
Jun 17, 2013
I met Fernando Luquin and John Ancheta as a result of researching vehicles through AAA car buying service. I set up an appointment to meet them and they couldn't have been nicer and more accommodating. Everything in the transaction was pleasant and their customer service was top notch.John ended up handling the transaction and was very attentive to all that we were looking for. I highly recommend John for his integrity and his patience. At the end we met the Finance Director Mehdi Farrrahi who processed our purchase. Mehdi was very personable and pleasant and took his time to provide us with a full understanding of all of the documents we had to sign. Overall, this was the best car buying experience I have ever had. Thank you
Ruckus1
Jun 16, 2013
We came to Carson Nissan as my girlfriend had purchased a Nissan Jke a year ago and had a positive experience; Chase was very understanding of our situation, limited funds etc he helped us pick out an appropriate vehicle and was considerate and answerd all our questions
Carol1225
Jun 14, 2013
Went to Dealership and dealt with Kevin Tombo, New Sales Person. Actuallyfirst week on the floor. He was very helpful and great to work with. I woulddefinitely recommend this Dealership to my Friends and Family. Kevin Tombomade the purchase a delightful one and was so helpful. So glad we went onlineand found our Nissan Altima 2012 at this Dealership. Love my Car!!! He tookall the time to answer questions and was very helpful. Gave us new black matsfor the car and even filled up the tank with gas. Wow that was great.
samo224
Jun 13, 2013
My referral/point person during the entire sales process was Preston Han (who came highly recommended from a good friend in the car industry) and Irvin Vasquez and Irene Levy kindly helped out on the day I picked up my car. All were very professional and friendly and made the entire process fast and easy. Preston was extremely helpful in the negotiation process and went out of his way to accommodate my purchase specifications and schedule. Irvin and Irene made sure I spent as little time as possible wrapping up the document signing process on the day I picked up the vehicle. The car was already detailed before I arrived to pick it up. Irvin took great care of my family by making popcorn for them. Irvin even got the OK to throw in floor mats which was greatly appreciated. Best car purchase experience ever and I would highly recommend friends and family to make their next car purchase or lease at Carson Nissan with Preston, Irvin and Irene.
Kebilane
Jun 11, 2013
Lai-Ce was very welcoming and patient. She made the transaction as smooth as possible. Would highly recommend her if you are in the market.
chadonearth
Jun 10, 2013
Mohammed was great, he went way out of his way to make sure I was happy. I knew I was well looked after while he was helping me, and that's not so common among car salesman these day's. I brought my mother with me that day, and Mr. Mohammed was so respectful to her. For example, he would call her Mommy and open doors for her and was just an absolute gentleman. Thank you Mr. Mohammed, you are a great man sir!!! Also, I had the pleasure of dealing with Larry in the service department on a previous occasion. He is someone that is very, very easy to talk to. Very observant as well. THANKS CARSON NISSAN!-Chad C.
burbankboy
Jun 10, 2013
john helped my daughter when no else would other dealerships were not even interested in a 22 year old looking for a car but john stepped up and when i the father meet john i found out he was the best salesman around california and i was happy the way he treated my daughter jessica and i made my decision to buy the car because of the care and helpfulness john was giving my daughter i would and will recommend carson nissian to all my employees and friends and partners in my company your dealership is the best thanks for your help mike s
Luis and Susan
Jun 10, 2013
Our sales person, Lai-Ce, was the best - friendly, honest, efficient and extremely knowledgeable about the Leaf. Couldn't have asked for a better overall experience, and wouldn't hesitate to refer a friend. Thanks!
Sam the car collector
Jun 9, 2013
From my first phone conversation with Linda Webber/Internet Marketing Director to the actual delivery of the vehicle, my purchase experience with Carson Nissan was totally enjoyable, positive and exciting. As a professional car collector and fanatic, in particular I appreciated the fact that Linda was willing to work with me to special order a Frontier with the exact specifications that I required. In addition, thanks also to Irvin Vasquez whose automotive knowledge and help with the actual delivery made it all the more fun. Although I live in Monterey, Ca. (approx. 335 miles from Carson), the experience totally justified the drive. Looking forward to my next purchase, and will recommend Carson Nissan to my friends and colleagues as well. Almost forgot: First rate facility and location too!
Teresahaddad
Jun 7, 2013
I had such a wonderful, feel good, experience at your dealership with Fernando and Lisa. I work for LAPD at a station in Los Angeles. I was interested in the LEAP vehicle to cut down the time of my commute to and from work. My husband had researched vehicle pricing prior to visiting a few dealerships. Prior to going to Carson Nissan, we went to Cerritos Nissan, then Universal Nissan, and were very dissatisfied with our experience. After speaking with Fernando, I feel differently about dealing with car salesmen. He listened to what I wanted, explained everything I needed to know about the vehicle, and answered all of my questions. His personality was very warm. I felt like I was speaking with my brother. I dreaded going to another dealership, but doing business with Fernando was a great experience. I thought I would leave Carson Nissan with a headache, but instead, I left with a smile on my face, and new car keys in hand. I am happy with the vehicle and will send any one who is interested in purchasing a vehicle to Fernando. Lisa helped with processing my paperwork. She was very easy to talk to and she answered any questions I had to put me at ease. The experience I had at your dealership was such a lovely birthday gift to myself.Thank you Carson Nissan.
KRALVAREZ
Jun 6, 2013
I appreciated the fact that I was not hounded while I looked around the lot. Sales staff were professional and didn't provide too much of the average car salesman spiel. All went as expected.
doramata
Jun 4, 2013
My experience with Nissan was great like being a family. Larry was great like I knew him. I will never forget the friendliness we're treating. Thank you so much.
Tanya
Jun 4, 2013
Thank you for your help, Good service!!! I .will recommend this dealer to a friend
lovemy1stversa
May 29, 2013
It was a very good experience,Henry Bautista, our sales consultant was willing to work with me and my husband on a reasonable price for the car. Rene Sagastume made sure my car was washed and had a full tank of gas before and took it home. Jan Josef Anglo made sure I got familiar with the car functions and helped me start the Bluetooth. Finance Manager, Lisa Melkonian was very informative and friendly. I am so happy with my new car. I definitely recommend this dealership and would advise anyone not to go the Hooman Nissan of Long Beach on 1800E Spring street they where the opposite, to much of a hassle with the price, the manager gave us a hard time he quoted us a price then changed the price of the car. He did not keep his word ,you do not need to deal with people like that.
Erod00
May 29, 2013
Ethaniel was great, he helped us find a good deal within our budget. Great customer service, I would recommend this sale consultant to family or friends. :)
Bkearns
May 28, 2013
I was referred to LInda by Jerry Reynolds, the Car Pro Guy. Linda secured the best price availabloe and turned the sale over to Lai-Ce who handle the sale and all arrangements in a professionala nd timely manner. Mohammed showed me the car and all it's features. Very easy transaction and friendly profesional staff....thank you.
VinceJugo1972
May 23, 2013
I'm glad I purchased my Nissan Quest here at Carson Nissan. I met John Ancheta, one of the sales representative, and I was very pleased how courteous, professional and customer service oriented he was. He made my search and purchase as easy as possible. He was very helpful and I guarantee you that you will not be disappointed if you purchase your next new or used car at Carson Nissan with John.
Kevin1962
May 21, 2013
Let me first begin by telling you that I hate buying new cars. I wanted to purchase the Nissan leaf and went through AAA pricing. Eugene Cho called me. I'm the type that takes a while to look for cars, I do lot research. Eugene was very patient with me never pressured me. Eugene to me seems like a man with great integrity and honesty. You really feel he is working for you. Definitely would buy another car from him!
urbanolopez
May 20, 2013
leaving this review because my Dad Had purchased a car a couple of months ago , they are very satisfied with the service and highly recommend this dealership to anybody looking for a car and the employees , Salvador Zarate and Alberto Murguia. Sorry for the late response.thanks much.URBANO LOPEZ
ricky562
May 18, 2013
Great great GREAT... Dealership! I would recommend this dealership to anybody! Very professional! They do what ever it takes to satisfy their customers. John Ancheta is the man to see! He knows what hes doing and does a really good job at letting you pick the car that YOU want instead of pushing you to buy! I recommend that everyone come visit John at the Carson Nissan, you will be pleased!
Wantedinmexico
May 16, 2013
John Ancheta and Alberto were both very kind and helpful. They were by our sides the whole time and stayed with us until we left. John was very kind and gave great instructions on how to use the car. We are satisfied.
bere12
May 14, 2013
Everyone were so great and helpful. Rene Sagastume showed us different car models according to what we were looking for. I would definetely recommend this dealership. Two thumbs up for Rene!
pvh831
May 13, 2013
Needed quick charge. Irvin Vasquez more knowledgeable about car than where purchased (Empire); Carson lucky to have him as an employee. I'll be back
bagets29
May 12, 2013
I've been wanting to get the new 2013 nissan pathfinder since it was released last year and when i went to the dealer, I was greeted by Mr. John Ancheta, a salesman who is very polite and professional. He never pressured me on purchasing the vehicle. He's very patient like me. Finally ive got the suv I wanted and I would like to thank john and the rest of the crew for the excellent job. I would recommend my family and friends to this dealer !!!!
Zabala
May 12, 2013
John Ancheta and Henry were excellent in dealing when it comes to customer service. We really appreciate their patience, down to earth attitude and respect to their customer which are very effective way to capture the heart of the buyer. We're deeply thankful for their great help in buying a car.
MichaelNjock
May 10, 2013
From the time my wife and I parked our car at the dealership to the time we drove off the lot with our new van, we experienced nothing but great service. Linda Webber, Salvador Zarate, Lisa Melkonian and Irvin Vasquez were the ones that made our car buying experience memorable and fun. We felt welcome at this dealership, unlike the one we had visited earlier that morning.(DOWNTOWN LA NISSAN) Our recommendation to anyone in the market shopping for a Nissan and doesn't like being pressured or belittled, CARSON NISSAN is definitely the place. Ask for any of these individuals and you shall see for yourselves. Again,thank you Carson Nissan.
donthaveone
May 9, 2013
I want to compliment the quality of service I received from the Staff at Carson Nissan. My overall experience for my recent new car purchase was outstanding. I would definitely reccommend Carson Nissan to anyone that wants to receive first class service. Thanks for the great experience. Leo Esparza
Angelita_F
May 8, 2013
My experience at Carson Nissan began with a salesman who "couldn't" give me the deal I wanted, and ended with the guy who could, Ethaniel. Ethaniel may be a recent addition to the Carson Nissan crew, but being new to the business is what works for him. Though Ethaniel is working on honing his salesman skills, his underlying sincerity becomes apparent the longer you speak with him. If I am ever in the market for another Nissan, I would definitely buy from Ethaniel!
amandafaith89
May 8, 2013
Preston and everyone at Carson Nissan goes above and beyond to help their customers. Great customer service and buy another vehicle from them again! And everyone at the service department is friendly and helps with all of your needs.
tudancy
May 7, 2013
Francisco, Eugene Cho, and Irvin Vasquez were phenomenal in placing me into a vehicle that had low mileage and reasonably priced. Francisco was extremely patient and tried to accommodate each request we proposed. The entire team was extremely professional without being overbearing, which is refreshing.
candywsho
May 6, 2013
Lai-Ce was great to work with. She is thorough, efficient and no-nonsense. I was in and out with a new car in 3 hours. Thanks Lai-ce with the great service.
JamielaM
May 3, 2013
I visit Carson Nissan about every 4 months to get service on my 08 Nissan Sentra. I always come back because the service team has great customer service and because I didn't want my car to break down. So this time when I went to get service I walked to the showroom floor just to "look" and of course got greeted by all the salesmen but Oscar took the extra time to ask me if I were to get a new car which one would I be interested in? So then the process began he walked me to the lot and showed me the 2013 Nissan Maxima, all models of the 2013 Nissan Altima, and the Sentra that were redesigned. I told Oscar about my financial struggle and explained that I was interested in paying my own car note and he explained that I would need a cosigner and everything should workout fine. So as he let me look around freely on my own Ethaniel approached me and gave me detailed differences on the Altima models. He recommended that I get the Altima S. Ethaniel was very funny and knowledgable at the same time. All of this took place on a Monday and by Friday night I received a voicemail from Oscar asking If i had talked the situation over with my dad. I was surprised because what he said made me know that he really was paying attention to what I was saying. I listened to Oscars advice went to talk to my family and came back Saturday to look at a completely different car the 2012 Altima Coupe. Ethaniel began to assist us by talking numbers and he pretty much convinced them (with the help of DJ) that I can get in a newer car. Sunday morning I arrived at Carson Nissan at 11am and sped off late to work in my 2012 Nissan Altima Coupe. YAY!!! I love my new car and knowing that I got the best customer service out of getting it makes it even better! Thanks Ethaniel and Oscar!My parents mentioned not remembering ONE car salesmen name that have sold them their previous cars, but both of your names will be forever remembered :)
gwennv
Apr 30, 2013
As soon as Lai-Ce got involved, things were great, went smoothly, she was professional and got the deal done quickly. However, I first stopped by the dealership and there was no one there that new enough about the NV to talk to me. Then, I had trouble getting someone to call me back. It is hard to believe I can walk onto a car lot ready to by and was basically turned away because no one had NV knowledge. However, like I said, once I was steered to Lai-Ce it was great.
seanlulu14
Apr 29, 2013
went in for an oil change and came out with a new Altima. ethaniel my salesman was very helpful and new his product. he worked with the numbers I gave him and got me a great deal. good APR, great service package, and a great car. would definitely recommend.
Jayleon
Apr 29, 2013
The service team at Carson Nissan is by far the best and a pleasure to work with. I could go down the block to Hooman Nissan, but travel to Carson because of the main two folks I work with; Christina & Larry in service
Ringmaker
Apr 28, 2013
A very enjoyable experience. From the beginning to the end. We had excellent help with selecting the right vehicle and helping us with the financial end. Ruben and Preston were very pleasant and professional. I would recommend this dealership to all my family and friends. We are very satisfied buyers of a new Nissan Rogue. Thank you,Bill York
acnalb_aile
Apr 25, 2013
My experience was great and I selected a good car. All people that helped us were great, they gave us a good experience all the time we were there.
Kdp04
Apr 24, 2013
I came in to ask about trading in my Toyota. I met with Mr. Baxter and he asked what I was looking for. I explained everything to him; what I wanted, features, color, and price. He showed me the car I wanted. Exactly what I wanted. It was now time to talk numbers. I felt very comfortable expressing what I wanted and was looking for financially. They did not hassle me about anything, answered all my questions, and took the time to explain every detail of the transaction. I decided that I needed a night to think about such a large purchase and sleep on it. It was no problem. Me. Baxter assured me that a deal could be worked out and the finance team will do everything in their power to get me what I wanted. The next day Mr. Baxter called to confirm that I was still interested in the car and asked if I would like an appointment. When I went back, he greeted me warmly and asked if there were any other questions I wanted to go over. I walked out that day with a new car and have never been happier with such a large decision! I got everything I wanted plus more than I expected. Ethaniel congratulated me, asked if everything worked out, and helped me set up the Bluetooth in my new car. This dealership exceed my expectations and I honestly would not want to ever purchase from another. They were very patient, understanding, and genuine. I think being genuine in the car business is not only rare but nonexistent. I highly recommend purchasing a car from this dealership. They are exceptional!
deeaugust
Apr 23, 2013
Brought my car in for a routine 3,000 mile oil change. After commencing work, the service department advised that the oil pan was leaking. I was advised that any repair necessary would be covered under warranty and asked me to leave vehicle overnight. The oil pan gasket was replaced and resealed. After performing the standard inspection that is normal with oil changes, it was also discovered that some seals in the axle/wheel area were cracked and were replaced (also under warranty). After hearing so many horror stories from relatives and friends about how they encountered disputes with repairs they thought should be covered under their auto warranties, I was very happy I did not join their ranks. Thank you Carson Nissan for reaffirming to me I made the right choice by buying a Nissan and that I can be comfortable bringing my car to the dealership rather than my personal mechanic as I have done with previous vehicles.Denise PaleleiVery Satisfied Customer
Lecharthomas
Apr 20, 2013
Paolo and Henry are very accomodating. They guided me through the whole process. I have to wait for hours only because the unit I want was not available in their location at that time and they have to get it from another location. Well, the long wait was worth it! I got what I wanted and how I want it!
Valencia1234
Apr 17, 2013
Mr. Ayala was able to address all of my vehicle needs including servicing breaks and replacing battery. Thank you for getting my car running again. A friendly service is always appreciated.
betsee
Apr 16, 2013
This the first time I bought a car of a dealership and i can say it was a smooth ride. They didn't pressure me at all. The sales consultant was very attentive.
yakatak
Apr 16, 2013
I brought my 2009 GTR in for oil/filter change and check engine light service. Roy Schilder (the GTR service advisor) was friendly and knowledgeable. In fact we got to talking and found out that his brother Frankie Schilder works at Fontana Nissan where I had bought the car and I believe that Frankie had performed the 1000 mile service (small world). Roy and his team did an excellent job resolving the check engine light issue, replaced the battery, performed warranty work (steering lock), changed the oil/filter with the oil and filter that I had brought in and also provided a free rental. Roy bent over backwards to do everything right and to bring the cost down to a minimum. I truly am impressed with Roy and the team at Carson Nissan and will recommend them highly to everyone.
TLDycus
Apr 15, 2013
So easy to lease a car. A few e-mails, a couple of phone calls, and then a short time at the dealer to pick up the car. Awesome. Irvin is so nice to work with and very knowledgeable. We will buy from them again. Thank you Irvin & Carson Nissan.
mag0136
Apr 15, 2013
It was very nice to come to a place with such friendly salesperson. I have rated Ethaniel Baxter with the highest number because he was very polite and professional, Very friendly and helpful.
mh03
Apr 7, 2013
As a very happy and satisfied customer, I truly recommend Carson Nissan to all.Oscar Rodriguez (sales) and Alberto (manager) helped me with my new car purchase.Excellent customer service at all times.
jmanso
Apr 5, 2013
I recommend this dealer and in particular Irvin Vasquez, my salesman. The transaction was friendly throughout with no pressure. Irvin showed me the options and discounts from the suggested retail price. He gave me a fair trade-in allowance on my old car. I am very happy with the previously owned XTerra I purchased. I feel I got a great deal. Everyone at the dealer was pleasant and friendly. I recommend them highly.
smthjazz02
Apr 2, 2013
Ive been a long time satsfied customer at Carson Nissan & i Bought 4 vehicles total.The service is always great!!! And the staff are friendly & customer oriented.Keep up the great work you guys are doing!
Manda0212
Apr 1, 2013
Please stay away from that place,they are nothing but a bunch of thieves and liers.The worst one is the finance guy Alex Farookhsomething.They lied to me switched the numbers around and ripped me off.I would never go there ever again.Please dont even go there if your Nissan breaks down in front of their door.Push yourself as far as you can from that place.They all are a bunch of filthy vultures that lie and take advantage of people.
bikerhb
Mar 28, 2013
I dont usually right reviews, however I am so happy with Carson Nissan I had to say something. I am an extremely satisfied customer. We drove away in a new car that was much better than what we thought we could afford. The sales staff worked extra hard to make it happen. Earlier that week we went to another dealership and all we heard was "sorry we cant make that happen". At Carson Nissan all we heard was "Yes!". I highly recommend Carson Nissan to anyone looking for a new car.
nissan_nx2004
Mar 26, 2013
Woke up sunday morning to my altima not starting and had to jump start it. drove to carson nissan and they took very good care of me and withOUT a appointment. Larry was very help full and took care of my car issue and then some. i had a minor brake noise on the car as well and he took car of all of my concerns. the repairs were going to take few hrs so we were shuttled to the near by mall and pick up by there driver josh who was very nice. overall we had a great experience and i would recommend anyone to go get there nissan serviced here and ask for Larry.
ichexu
Mar 26, 2013
Ethaniel Baxter, Larry Morales and David Johnson did whatever was in their power to provide a reasonable price and excellent customer service. They were very attentive, listened to my needs and financial possibilities. After I told them exactly what I wanted, they went the extra mile to bring me an offer that was reasonable and that met all of my expectations. Thanks to EZ, DJ and Larry my experience at this dealer was beyond my expectations and I would truly recommend it to anyone looking to purchase a used or new vehicle.
Ndamulia
Mar 25, 2013
I am always impressed by the efficiency of Carson Nissan. The service is professional and the dealership is clean. I am very satisfied with the service and i hope that price will remain affordable with promotion, coupons and customer rewards.Thank you so much "Linda Webber", you are so wonderful and helpfully staff Arturo Ruiz , Lai-ce Shum and Lisa Melkonian.....very down to earth people and i will recommend my family and friend to go to establishment.
jennygrim16
Mar 25, 2013
Very friendly salesman and staff. I was surprised on how fast we negotiated the best deal for us and were driving off the lot with our new Nissan Armada.
gcabugnason
Mar 22, 2013
These guys were very helpful ang knows well with their craft. Imagined, I don't have plan to buy a new car and was convinced. Anyhow, I dont have regrets with my new car because I am very contented and happy for an awesome experienced. Great job!!!
luna_aurelio
Mar 18, 2013
Ms. Levy was very knowledgeable about all the vehicles that caught our attention. She made our overall experience with you guys very pleasant and I will definitely be taking my son there for his new car as soon as he graduates. Thanks again Irene!!!!
daniela_barrera
Mar 17, 2013
John Ancheta- very helpful & friendly determined to show he's costumers that he will do his best to help us get a good deal and walk away happy.
sa2pot
Mar 16, 2013
They were very helpful and informative which helped us make a good purchase decision without any pressure, unlike past buying experience which in the end we regret.
Chitob
Mar 16, 2013
The free hotdog sandwich and the refreshments are great. John did a good job for being patient , informative, and helpful. Always felt that i made a bad decision everytime i bought a car , this time i don't.
samdrums182
Mar 13, 2013
Pretty helpful was great and made all of us feel confortable.and gave us so much information about the car.very good definitely coming back for future car purchases because of this guy.
trina90808
Mar 12, 2013
Wonderful and helpful staff! They were very knowledgable and willing to go the extra mile. Very down to earth people and I recommend my family and friends to go to this establishment.
Jmagallanez
Mar 12, 2013
I am always impressed by the efficiency of Carson Nissan. The service is professional and the dealership is clean. I am very satisfied with the service and I hope that prices will remain affordable with promotions, coupons, and customer rewards.
socal0826
Mar 12, 2013
Very help people and alot options to pick from. I got the car that I was looking for at the price I was looking for thanks to the sales employees.
ahiya83
Mar 9, 2013
When I entered the dealership there were a lot of people who came up to me and asked me if I needed help. Also when I had questions they tried to answer as much questions as possible. Good customer service.
marv0821
Mar 9, 2013
i walk in at Carson Nissan and Jan JoseF Anglo approach me with big Smile and great Attitude. I would recommend him with my friends and Family if in the Future, when they will purchase a vehicle... his very great and and i did really felt how hospitable he is a Sales men...Great Job "jj" its very good that he is part of your Team... No doubt that Carson Nissan is the best place to go when buying a Vehicle...Mr. & Mrs. Namautawong
Serrasuzel74
Mar 8, 2013
Since the moment we walked in, it was good customer service. Very nice and friendly, helped us find the right car, really enjoyed the experience. Great service!
serraana
Mar 8, 2013
Great customer service! Very nice and friendly. Helped us look for the perfect car, I really recomend it. We got the perfect car thanks to the really nice consultant, great service.
naomiwash
Mar 8, 2013
First I talk to Lai-Ce Shum, she welcomed me to Nissan Carson, she introduced me to Chase he was my sales person, and DJ talked to the bank, and I didn't have to put any money down, I was happy about that, and now I am happy with my Nissan Titan Truck. Very Very Pleased.
Prandur
Mar 6, 2013
Great service and friendly staff at the service center. Very professional attitude and helpful advice for the blown out tire that needed to be replaced.
Kellynavarro78
Mar 6, 2013
Very honest the best dealer I've been to.Every service that I need I will be going to Carson Nissan. Thank you so much.
racerbob
Mar 3, 2013
Christina always is quick to greet you, asks how you are doing and takes care of business. I have yet to meet any of the service personal that have not been polite and professional.
rskinner3
Mar 1, 2013
The overall experience here at Carson Nissan was very enjoyable. The sales staff was courteous and fast. I spent the majority of the day there and it went by very fast. I also wanted to thank "DJ" the manager inside the funding department that negotiated for me with the bank. I look forward to coming back for service and any maintenance.
pamelareyes
Feb 28, 2013
The service my husband and I received at Carson Nissan was great. The sales consultant Ethaniel Baxter was polite, friendly, super patient, offer great hospitality and really went out of his way to help us find the right car for my husband and that fit our budget. We left the dealership very satisfied because we receive great attention from our sales consultant and we were qualified with a great economical vehicle. We are very happy with our vehicle. We will surely recommend our family and friends Carson Nissan.
duffydawg
Feb 25, 2013
I have purchased 5 New Nissan Maximas and 1 New Nissan 370Z in the last 19 years, I shopped around and have spoken with many Salespeople before I purchased each one of my vehicles.By far this experience I had with Eugene Cho and Kathie Arzate has been the most pleasant and enjoyable time when purchasing my 2013 Maxima SV with sports pkg and tech pkg.They were both very Professional and answered every question I had about the vehicle and gave me information about the vehicle I did not know to ask.I also would like to thank Linda Webber/ Internet Marketing Director for remembering me, Linda was the Sales Lady that sold me my first new Maxima way back in 1994. She not only sold me the Vehicle she made me part of the Nissan Family, I am now know by my family, friends and co-wokers an a Nissan Maxima Man. Whenever there is a new Nissan Maxima parked in the Employee parking lot it seems like many co-workers come to me and ask " Did you buy another Nissan Maxima" If ever asked where to buy a Nissan I would always say " Go to Carson Nissan"
gorgonio
Feb 25, 2013
all they were very kind, they explained all and us they have a lot of patience.was great. gracias por todo sali con lo que yo queria y como lo queria.
pattylo72
Feb 21, 2013
Manny was exceptional. Everyone was very professional and nice. I don't recall the gentleman's name in the finance dept., but he was great. I'm very happy with my purchase and will refer everyone I know to this dealership.
saintn8
Feb 19, 2013
My wife and I were looking at buying a used car. An older gentleman came to help but didn't know too much. John soon came over to help which is what we needed. John was able to deliver the information that we needed and offer a test drive. Soon after the drive we knew we wanted it for many reasons. I needed a car big enough to fit my drums in for travel and big enough for a family down the road. We were able to work out a price that met in the middle and we drove off happy!!Thanks John,-Nate Burkhardt
mcruz
Feb 18, 2013
I had a good experience when i visit Nissan Carson...Employees were willing to coordinate and very eager to meet your certain demands.....especially when choosing the right type of car,the color and the right price.....
ThanhNgo
Feb 17, 2013
This is the best Nissan dealer we have ever talked to buy a car. Normally, Nissan has very fine cars; yet, Nissan deals and their sales and finance representatives are notoriously terrible. Surprisingly, this time our experience at Carson Nissan is very pleasant. Thank you.
vnee25
Feb 14, 2013
It was a great experience here at Carson Nissan. Everyone was friendly and welcomed us as if we were entering a family member's home. I will definitely recommend this dealership to friends and family.Although it was an all day event, we got what we wanted.Thank you!!
cmccowen
Feb 13, 2013
Came in to purchase a 2013 Nissan Sentra and discovered why Carson Nissan is number one. The customer service was fantastic. No pressure and very helpful. They had the car that we wanted on the lot, but there were scratches on one of the doors. Rather than just perform a quick-fix to cover it up, they searched their inventories at their other locations and found us a car that was even better than what we expected. Sal did a great job keeping us updated on how long it would be before the car arrived from the downtown LA warehouse and the waiting area was clean, comfortable, and inviting. Seating areas outside were comfortable and pleasant as well. Our credit is not great, but during the financing process, we were never made to feel uncomfortable or embarrassed like we have at other dealerships and they really worked hard to get us an awesome deal.
aandreini
Feb 12, 2013
Everyone we came in contact with at the dealership was friendly, responsive to our needs and respectful. I had called ahead and talked with Lai-Ce and told her we'd be coming in that afternoon. I arrived with my 2 daughters, for whom I was buying the car. Lai-Ce was expecting us and remembered which car I was interested in. She then introduced us to Larry, who showed us the features of the car and let us take a test drive. He was very knowledgeable about the product and answered all of our questions. We decided to buy the car, so went back to go over all the financials with Lai-Ce, who handled the negotiations very professionally. Once the paperwork was ready, we went to Finance where we met with Mehdi. Mehdi explained each item carefully, and the numbers in the final paperwork was exactly what we had talked about with Lai-Ce. No surprises! Our car was presented to us by Larry, who made sure it was sparkling clean and full of gas. All in all, it was a positive experience. I was glad that my daughters had a chance to experience how car-buying should be, so that they know what to expect when they buy their next cars on their own someday.
ctorresfranco
Feb 11, 2013
I came in for a Head Gasket problem. I'm not very knowledgeable with cars and Cory Nakahama, Express Service Consultant, gave me a step by step explanation on the procedures that the car was going to go under. He made me feel very comfortable and at ease. I would recommend coming to this dealership because of Cory.
gonzalez7274
Feb 8, 2013
He was nice and helpful. He example the sale very good. He answer all my question and commons. Next time, i will ask for me to help me fine a new car.
Genelyne
Feb 7, 2013
My service advisor, Cory Nakahama, made my first experience at Carson Nissan an amazing one. He went above and beyond my expectations of a dealership service advisor. He scheduled a shuttle to take me home while they serviced my car, and ensured that it was finished in a reasonable amount of time. Cory was incredibly friendly and knowledgeable, and kept me updated on the status of my car throughout the service. He also caught an error that another service advisor made on my order, informed me of it, and corrected it right away. Because of him, I will not be going anywhere else to get my car serviced. Thank you, Cory!
JM 49er fan
Feb 7, 2013
My service was very good. I came in for an oil change. I was quite satisfied with the quickness that the oil change was performed, as I was on my lunch break and needed to get back to work. The only thing that I wasn't satisfied with is that my car required a little more maintenance and the person handling my car did not check to see if the work was covered under my warrantee. I am always a person to give business a second change and this is no different. I will definitely be back, especially since you are two blocks from my job.
DonArcangel
Feb 6, 2013
These guys are the friendliest people to work with. They're also very knowledgeable. They made us feel at ease from the moment we got on the lot to the time we drove off with the car. I would recommend this place to all my family and friends.
SerSolo
Feb 5, 2013
We decided to buy the car at Carson Nissan based on his overall performance. When we buy another car, we will definately look for Danilo again.
letty.alfaro
Feb 4, 2013
I love Carson Nissan. The staff there is so helpful and friendly. Carson Nissan is the # 1. I woukd highly recommend to any friends and family. Thank you!
chris.torres.9210
Feb 2, 2013
I recently bought my first new car here. Danilo was extrelemly kind and helpful!...He showed us all they had to offer and gave great advice! The entire staff was courteous and supportive and made my experience very pleasant!...I would reccomend Carson Nissan to anyone searching for a new or used vehicle! They will leave happy just like I did!
infantry219
Feb 2, 2013
Paulo was extremely friendly. He took his time to make sure I got the best deal, the best features and not pushy at all. After we bought the SUV he took the time to show us all the features. I even took it back to get low jack and he made sure I got a car wash.
sm850
Feb 1, 2013
Larry Russell was very knowledgeable, helpful and friendly...The only reason I came all the way to Nissan Carson is because I talked to Larry on the phone prior to my visit.
Hware
Jan 30, 2013
Carl Taylor has been my service representative for my last three visits. He provides a friendliness and knowledge that encourages to continue to be the hallmark of service given at this location. I thought that I only needed an oil change, but because the same mechanic has worked on the car before, more work was needed. Mr. Taylor notified while I was waiting and made sure I was assured a ride home. He contacted me by phone and once again provided a pickup for me to retrieve my car. Talk about service! Believe me, I do appreciate it! Thank you Mr. Taylor!
ddrea0206
Jan 23, 2013
John Ancheta Was wonderful. John and Henry were very patient and catering to our needs. We felt welcomed and satisfied with our purchase. I will recommend my family friends with them.
am3240
Jan 21, 2013
Linda and Lai-ce both were very upfront and honest throughout the entire process. I also thought they maintained a high levle of professionalism while still being friendly. I was pleased that Linda and Lai-ce made me aware of a holiday incentive program that saved me an additional $500. Overall, I would definitely recommend Carson Nissan to a colleague in the future. I love my Altima.
GloriaPerez
Jan 21, 2013
My sister and I came in on sunday the 20th of January, in search for a purchase of a new car and from the moment we arrived our experience was very positive and firendly. We were greeted immediately upon arrival and Alberto Murrguia and Ruben Garcia were professional, helpful, and friendly. I plan on returning on future purchases and will highly refer your Nissan store to family and freinds. Thanks again Ruben and Alberto. Very satisfied customer.
Yvonne04
Jan 19, 2013
I'm really glad I come to the Carson Nissan JJ Was very helpful with all the questions I had ,, thanks to them I walk away with a new car :)
luzlavarias
Jan 14, 2013
John Ancheta was so helpfull and gave an excellent service on my visit here at Nissan Carson. He gave me a good discount and served good coffee and popcorn...Thank you Jonn...Luz
Johanna C.
Jan 13, 2013
Fernando & Oscar were extremely friendly and knowledgeable, all our questions were answered and we were taken care with special treatment it felt! After visiting other dealers, drove almost an hour to get here but it was worth it, the prices are ok and the service is best!
josecam
Jan 11, 2013
Thank you Mr John Ancheta for helping me get new car for my wife. My credit is no good but Mr John call the bank to get approved. He is good guy understand spanish.
JazzyGonzalez
Jan 9, 2013
I was beyond pleased, from beginning to end he was great, he had a positive attitude, was very helpful, made us feel very comfortable, AND he made it possible for me to walk out with my very first brand new car, which I couldn't be happier! Hands down, no questions asked hes the best salesperson ive ever met!!
elizabeth34
Jan 6, 2013
It was great since the minute I walked to the dealership. They were polite, friendly, willing to help in any way they could. I felt taking care off at all time.I had a great time purchasing my new Nissan. Special Thanks to Mr. Ruben Garcia, and Eugene Choe. It was a real pleasure doing buissness with all of them. They really worked as a Team . They all care about helping and getting you the best deal.I will definitly will recommend all of them.Thank You,SincerelyElizabeth Lebron
???
Jan 6, 2013
sorry for write a wrong rate=[he is really and gentlemen and help me a lot on getting my carhe described every detail and help me to deal every problemalso the first i went to saw the car, he introduce every clearly and politely i strongly recommend this gentlemen, thank you a lot=]
ASimon911
Jan 3, 2013
My experience with this dealership and its' employees was outstanding!! I had just left another Nissan Dealership in an adjoining city--where I did not feel comfortable and did not buy a truck. I stopped at Carson Nissan by chance and was pleasantly surprised. I was met by Marvin Godoy who was extremely professional and knowledgeable about the Nissan Frontier. He was also very well versed in the comparable Toyota and Honda products. Mr Godoy (Marvin) pointed out the superior aspects of the Nissan Frontier. Marvin was a 'can do' type of person and worked very well with my wife and I. We were comfortable with Marvin and enjoyed making the deal with him. We also worked with Henry Bautista as part of the negotiation process and had a very positive experience with him also. I admit that I am not the easiest person to deal with in a negotiation and Mr Bautista was pleasant, professional and willing to work on a reasonable deal. I highly recommend these two members of the Carson Nissan Sales team. I would not hesitate to have family members work with this team. I look forward to a positive relationship with Carson Nissan.
rietta59
Jan 2, 2013
I appreciate the services provided by Danilo, DJ and Alex they were truthfull in helping me consider a new car instead of buy an use car.
MikeMarin
Jan 2, 2013
Ethaniel provided great customer service with a great attitude. He was able to find me a car that was not on the lot and made sure it had everything I wanted. Everyone there was very professional and I had a great overall experience. When I'm ready to upgrade, I will definitely come back and give Ethaniel and Carson Nisan the first shot at making a deal. Thanks for the smooth transaction.
lanesplitr
Dec 31, 2012
My sales consultant, Ethaniel Baxter, is a very down to Earth person. Upon arrival, he greeted me with a friendly handshake and spoke to me in a helpful manner. His knowledge and understanding of the vehicles he showed me were insightful. His willingness to spend as much time test driving and explaining the different models available made me feel relaxed and non-pressured.I would definitely recommend Ethaniel to anybody I know who's looking to buy a new car.
Drako2131
Dec 30, 2012
Great customer service with very competitive prices no haggling necessary. They will make sure t find the car you want and do whatever it takes to get it for you. An overall great experience no need to worrying about being pressured or hassled by the sales dept.
elisaamar
Dec 30, 2012
Had a Great Experience on buying my new Altima car..Thanks for the service!!!I would totally recomend to all ma friends to go to Nissan Carson..
SW339
Dec 29, 2012
Eugene is the best! I got a great deal and an awesome car. I will recommend all my friends to see Eugene and visit Carson Nissan.
jane.reynolds.1804
Dec 29, 2012
Mr. Ancheta help me with a purchase of a new 2012 truck. He was very helpful and explained what he was doing step by step. I love my new nissan truck and look forward to years of enjoyment. And I will tell my friends about your dealership. Thank YouAvia J. Long
JoeTu
Dec 26, 2012
After coming to Carson Nissan, I now understand why these guys are number one. Our sales consultant, Salvador (Sal) Zarate was extremely courteous and polite. He made me feel comfortable and tried hard to help me get a good deal on the car. He gives me hope that there are still honest and upstanding salesman working at dealerships. The customer service that I experienced here makes me want to continue buying cars from them in the future. Thanks Sal!
cxn144
Dec 19, 2012
The service department is great!!! The prices are reasonable and they accept coupons from other Nissan dealers. Larry the service advisor is my personal favorite. He is very thorough when he answers my questions.
karla lin
Dec 19, 2012
Ruben was very patient and friendly with choosing out a car, great sales person, explained everything clearly. We are very satisfied with the car and the customer service !
tdowdle
Dec 17, 2012
Where do I begin, well, when we first arrived on the lot of the dealership my aunt and I were immediately greeted by Mr. Baxter. He was very attentive in assisting me because for one, I was late for an appointment I had with Lai-Ce Shum whose name I know now but at the time could not recall. Anyway, because I was late, I had the opportunity to be assisted by Mr. Baxter. Mr. Baxter was very patient and accomodating. We arrived at the dealership around 1:30 and did not make a selection until almost 4:00pm. During that time Mr. Baxter accompanied us on the lot the entire time answering all of my "what if" and "shoulda woulda" questions. At no time did he make me feel rushed. He was very catering to ensure we were comfortable during our time there. He offered us drinks and snacks on more than one occasion and each time prefeced it with the statement "I know you folks have not had anything to eat or drink while you have been here, are you sure I can not get you anything"? Once the bank and I agreed upon a number and I had to wait to complete my transaction through finance, Mr Baxter continually kept us informed as to where I was in the "finance line", which was greatly appreciated. Normally, I do not give feedback on my sales experience becuase I find most sales people are doing what they are paid to do. However, because of my experience with Mr. Baxter I decided to recipricate for what he had given to me...a gesture of appreciation. I know I focused on what service he provided, but I was impressed with how he provided it. Mr.Baxter had a great personality! He was very personalbe and displayed great enthusiasm. He was very energetic (considering I was on the lot for about 2.5 hours unable to make my mind up on a color)and kept a smile on his face during my shopping experience. Because of my experience with Mr. Baxter I am willing to refer my friends and family to him as well as be a return shopper. THANK YOU MR. BAXTERTemperence Dowdle
JACEITUNO
Dec 16, 2012
GRACIAS A CARSON NISSAN POR LA OPORTUNIDAD DE TENER UN VEHICULO QUE PUEDO DECIR QUE MI FAMILIA Y YO BAMOS A ESTAR SEGURO .Y GRACIAS AL SENOR RENE SAGASTUME POR SU PROFECIONALIDAD NOS ACONSEJO Y AYUDO A ESCOJER EL AUTO QUE BUSCABAMOS ESTAMOS MUY CONTENTOS
atomtit
Dec 14, 2012
John Ancheta is a nice, enthusiam guy. Explain every detail for us very clearly. We have amazing experience in Nissan. We recommend everybody to buy a car from John.
agaytan19
Dec 13, 2012
I'm new at making big decisions so I was completely blank when I showed up. I was not pressured nor rushed. Both Ramon and James were extremely patient and helpful. I'm hard to please and difficult to convince, but I was satisfied. I recommend both of them to anyone who is interested in purchasing a car. Lisa narrowed everything down for me and made it clear and was also really nice and helpful.
cluquin
Dec 13, 2012
My mom and my brother bought a new Altima and Fernando was such a great salesman. Carson Nissan is very lucky to have an internet manager like him. He was helpful in all areas of the transaction and always made us feel comfortable. My family is very pleased with their purchase.
Jizzy09_enr
Dec 13, 2012
It was my first time purchasing a car and Salvador Zarate was the associate that helped me through the process. He was very friendly and a great help. I would recommend him to anyone looking to purchase a car. He answered every question I had and made this process very easy for me.
Mrs Bird
Dec 9, 2012
I have to say my experience with Mr. Vinasco was one of the most pleasant ever. He was very personable, professional, and knew exactly how he could get the deal done for me. I'm still in schock that I drove home a beautiful 2013 Altima yesterday. Thank you so much for sticking with me and fighting to get a deal that fit my needs. You are awesome! I would do another deal with you in the future.
krepressa
Dec 9, 2012
He was very helpful and friendly with me and my family. He understood what i wanted and could afford in a car. He gave the best service which made me feel like i was in good hands and I was able to drive off with the car I wanted. I surely got a great car with his help. Thanks!
Thebirds
Dec 8, 2012
When we first arrived Paulo Escolano was there to greet us with a smile,handshake,and offered us something to snack on and drink.As we talked,he made us feel very comfortable.He is very knowledgable about all the cars.I would recommend anyone who is intrested in buying a car to go and talk to Paulo.He even said after we got our new car to bring it to him anytime and he would wash it for us!!Everyone at Carson Nissan is friendly,very professional,and a pleasure to work with.
joeonag
Dec 6, 2012
This sales man, named Jan Josef "JJ" Anglo, did a wonderfull job explaining everything i need to know well.I bought a new rogue nissan
quasandra
Dec 5, 2012
I visited several dealers before contacting Carson Nissan. After bargaining and haggling and wasting hours upon hours at other locations, I was somewhat discouraged that I would be able to find a deal that I was comfortable with on the car of my choice. I regained hope after inquiring about my new car on Carson Nissan's website! Fernando contacted me right away and was so inviting over the phone. When I asked the tough questions about price and down payment, he reassured me that he and his team were interested in working with me to get me in the vehicle of my choice. I was further won over after being contacted by Oscar, my incredible sales consultant. He was genuine, kind, and welcomed me right away when I arrived for my appointment. It was a hassle free experience. Oscar had my car waiting for me to test drive. We took a spin and a few hours later, I was driving away in my awesome new ride!The customer service at Carson Nissan didnt stop after I agreed to the deal and signed my paperwork. Oscar actually took the time to set all the presets in my car while I was signing my documents in finance! AMAZING!!! I am so thrilled with my choice to take my business to Carson Nissan! Keep up the great work.:)
Scarlettlorelei
Dec 3, 2012
Great attitude, friendly. I had previously gone to another dealer and they were too aggressive and wasn't listening to what I wanted or needed.
Nissan Cube maid service
Dec 3, 2012
I am urgently trying to buy another Nissan Cube and the salesman was called and we arranged for my daughter to drive some considerable distance to view the car and purchase it on Saturday. They lied, the car was a manual not an automatic. What a waste of journey! Do not advertise something incorrectly. Here we are on Monday and it is still showing automatic!
JasEntrprzs
Dec 2, 2012
Commendation to Your Sales Team!!! Greetings My name is James Sutton I went out on this past weekend, Black Friday, with the intent to purchase a pre-owned vehicle I had hoped that shopping on this weekend would enable me to get a great deal on my purchase My appeal had been towards the popular Hyundai Sonata and that was what I was looking forAfter taking my sister to LAX, I noticed the Carson Nissan signs from the southbound 405 freeway Although I was looking to see the Sonata, I decided to look at Nissan because I had previously owned, and Loved, a Nissan MaximaInitially I met Ethaniel Baxter, a sales associate, who came out to see if he could help me We looked at several cars and I drove the 2013 Nissan Altima It was a really nice car But after meeting DJ and James, two closer sales consultants, I recognized that the pricing was more than I wanted to spend And I was looking to purchase a pre-owned vehicleI expressed that before making a decision my goal was to drive a Sonata for my own comparisonJames suggested that I drive their car to see the Sonata, so thats what Ethaniel and I didThe Sonatas were nice cars, but the Nissans felt significantly tighter, and most of all the transmission gear changes were transparent and unnoticeable with the Nissans Although the pricing for the pre-owned Sonata had my attention, I knew I liked the NissansUpon the return to Carson Nissan, Ethaniel and I looked at a 2011 Altima, which is the car I ended up purchasing Ethaniel had taken a great deal of time with me (to the chagrin of others) and I told him he was earning his money that dayI am grateful for Ethaniels help!!! We both learned a lot during this transaction and again... Ethaniel did a Great Job!!!THANKS!!!Sincerely,James A. Sutton
nissanaltima2013
Dec 2, 2012
Both Eugene and John were extremely professional, assisting my father and me with whatever we needed and making sure that we knew the car inside out and that we would get the best deal possible. Both my father and I appreciate their integrity and straightforwardness, along with their friendliness and care. Since taking the car home, Eugene has called to ask if I had questions and has sent me detailed Emails, which included step-by-step photographs, to ensure that my questions were answered thoroughly. I do not think my first car-purchasing experience could have been handled better, and so I recommend that anyone interested in purchasing a Nissan car travel to Carson, as my father and I did, even from Thousand Oaks (about an hour away), and ask for Eugene and John.
skyvidman1
Nov 27, 2012
This is the best dealer experience we have ever had. We felt genuinely cared for, there was no "pressure" to buy and the agreed upon price was honored in the paperwork. Both Lai-Ce Shum and Lisa Melkonian were helpful, efficient and professional.
ravigan
Nov 27, 2012
I was scouting for quotes for the new Nissan Altima. Out of 15-odd dealers contacted, 5 responded with good quotes but Carson won because of the responsiveness of Lai-Ce. In the end, I went with this dealership even though I was getting a slightly better quote elsewhere, because Lai-Ce came across as very friendly and straightforward as opposed to salespeople at other dealerships who were more interested in getting me into the dealership before committing to anything. Once we decided on the price over email, I went in and the service was awesome again. Within minutes, the actual car was bought out and Eugene Cho gave us a very informative test drive. Then Lai-Ce went over the paperwork quickly, and we were done! It was the smoothest car buying experience, and I got a very very good deal on the car. I was out of there (test drive and all included) in less than 2 hours! A special word for Eugene as well: He was really friendly and made me and my friends feel comfortable for the time we were there. This is not your typical car dealership, which says a lot. Plus they have a huge lot and must be one of the largest Nissan dealerships in the area, so the selection is good.
tbrichardson
Nov 27, 2012
This purchase was a long time dream for me and John Ancheta made it a great experience. He really worked with me to get my payments within my budget and because of that, I ended up getting exactly the car I wanted.
ScottCoopman
Nov 26, 2012
I chose Carson Nissan because they were offerring an amazing lease deal on the 2012 Leaf. I want to thank Irvin for working with my wife and I to make a great deal happen. The service was friendly and efficient. Lots of our business was conducted via email and Irvin was very prompt in responding to our inquiries. As the very happy driver of a new Leaf I highly recommend Carson Nissan!
jcruz1
Nov 26, 2012
When we arrived, there was a large group of salesman out in front of the dealership. Ethaniel was the first to approach us. We knew what we came for, and he led us straight to the vehicle. Although the process wasn't as swift and easy as we hoped, he remained professional, patient, and friendly. He tried his best to make sure customer was satisfied, and THATS what customer service is all about. Thanks Ethaniel!
emht.tan
Nov 26, 2012
He's been very helpful and very accommodating to us. Being a 1st time buyer, he made it easy for us. I would recommend him to other people.
hiroshinakashima
Nov 25, 2012
I appreciate the services provided by Danilo, DJ and Alex. They were so kind and friendly that I have made a quich decison to buy a car at their dearler.
distressrex.kurz
Nov 25, 2012
Overall, i had a great experience with carson nissan. I never felt pressured in any way. The staff was very courteous and prompt. They were willing to work with me and we agreed upon a fantastic deal and never once did they give me the run-around. I would highly recommend carson nissan to anyone interested in purchasing a new car. To the staff: Lisa, DJ, and Larry, thanks a bunch. Mom is happy with her Versa!!Sincerely, ChuckBTW, don't even waste your time with gardena nissan, enough said!
John Bouregy
Nov 18, 2012
Eugene was an excellent sales consultant. Knowledgeable, friendly, and made the sales experience very comfortable. I would recommend him to anyone. Although he is relatively new at Carson Nissan, he was familiar with their products, and when necessary, Eugene made the effort to get the answers to questions he did not know. He was courteous, and introduced me properly to the rest of the Sales Team at the dealership. It was great working with someone who was interested in more than just making the sale, my any means necessary. No pressure, really a good experience.
dmaki
Nov 15, 2012
My husband and I were interested in the Nissan Leaf. I made the call to Carson Nissan on a Tuesday and spoke with Fernando. On Wednesday we met Fernando at the lot and he showed us the car and was able to answer all our questions about the car itself. We test drove and were sold. We started the paperwork right then and picked up the car the next morning. Car was washed, fully charged, and ready to go when we arrived. Fernando was great to work with and we would highly recommend him. Thanks for your help Fernando!
8885lety
Nov 13, 2012
Cliff was really helpful. On our purchase, we do recommend Carson Nissan if u want to purchase a car they have a lot of cars to choose from
ajmel1
Nov 11, 2012
I felt that talking to him he was a sincere friend of mine for a very long to time even though I was talking to him for the very first time.He made me comfortable and I felt right along that I was not going to get into any problem. He was courteous ever willing to listen to my problem and eager to find a genuine solution. I wish him very well in the future.
jennifer.santamaria.73
Nov 11, 2012
Ramon Suarez was so helpful he explained to me in very good detail how to work the car. He set up my bluetooth, very patient with me in answering all my questions. I am very happy with my car. He's a man you can trust when buying your car.
raphael.miguel.52
Nov 9, 2012
The overall experience was great.JJ is very friendly, professional and knowlegeable.He answered every question I had about the car i wanted.He is also a empathetic listener and makes each customer know he values their time.Very effective at identifying problems and potential resolutions.I appreciated the help and attention that they gave me toward the new purchase of my vehicle. I look forward in doing business with JJ again in the future.Thank you.
Erimigbell
Nov 5, 2012
John Ancheta is awesome! He gave me a good deal on my Pathfinder. This is my second car from John, very nice guy and helpful to his customer. His manager told me John is the best and his customers like him. John is a big asset to this dealer! I highly recommend John Ancheta.
andynhanly
Nov 4, 2012
He is a good sale man, good customer services, very friendly ,courteous, good knowledge about used car that's why we bought a Nissan Altima 2011 on last Saturday 11/03/2012. I will recommend all my friends about this dealer. you guide deserve to be the number one Nissan dealer. Thank you so much for help my daughter having a good used car. Andy
Laurie62
Oct 31, 2012
Eugene Cho was a pleasure to work with. Probably the best sale person Ive ever had to deal with. Your dealership is a first class place.
joebasso
Oct 31, 2012
Linda Webber and Fernando Luquin made my experience at Carson Nissan amazing. It was the best and easiest experience I ever had buying a car. Go see Linda!!!
punkmartian
Oct 31, 2012
The overall experience was great. The employee that assisted me happened to be extremly friendly and honest. I do recommend Jan Josef Anglo in helping you pick a car you will enjoy to have at the price you wish. Jan impressed me with his succesful attempts to make sure I am getting the car I want at the price I would prefer.
ahammerschmidt
Oct 30, 2012
Good Experience. Called 7 different dealerships, they had my color and offered a good price. Paperwork time was short and they even delivered the car to my home!
temprate
Oct 29, 2012
My second opportunity to work with Lai-ce Shum at Carson Nissan yielded the same fantastic service as last year. Great attitude, very thorough, no nonsense and full disclosure. A great way to buy or lease a vehicle. I've had minimal need of service, a good thing in and of itself! But the one appointment I did have was a pleasure. Efficient and timely service, with a great attitude. Overall, Carson Nissan offers a level of customer service that is missing at most other dealerships, no matter the brand. Kudos!
JuanDelg
Oct 26, 2012
Just purchased a new Nissan Sentra from Carson Nissan. John Ancheta was very patient and proffessional showing cars features and options. My wife love the car and good service by John.
Foxxyroxy5
Oct 24, 2012
Both John and Irvin were very helpful and nice! They gave me exactly what I was looking for. Make sure to ask to see them for help on your new car!!!
brenesdesign
Oct 24, 2012
Oscar was respectful, friendly and efficient. He made sure my mom (75yrs) and I had ample provisions (water bottles & popcorn) while we waited for a sensor replacement in the Versa car my mom was purchasing. Thank you!
nissanleafowner
Oct 24, 2012
There are two thing I hate the most going to the dentist and buying a cars - wheeling and dealing. However, this was the most painless experience I've ever had. The sales person (Lai-Ce Shum) was very professional and thorough. I couldn't have asked for a smoother transaction.
Bernard Dupree
Oct 21, 2012
Excellent service ,very friendly and helpful .Professional and knowledgeable .I like the fact that they were concerned with what I wanted .I indeed got what I wanted . I would highly recommend Carson Nissan ! !
GsALTIMA
Oct 21, 2012
JOHN A. WAS VERY HELPFUL HE WAS NOT AS PUSHY AS OTHER DEALERSHIPS HE TOOK HIS TIME ON SHOWING US THE CARS AND WORKING WITH US ON A GOOD DEAL.
Rdps
Oct 19, 2012
Ramon was super helpful, he took me on my test drive. He answered all my questions no matter how trivial. Great info and informative when i was comparing cars and making my final decision. After I bought my car he gave me a great overview of the things in my car. It was very helpful.Lai-ce called me not 5 minutes after the first email was sent. I was impressed. She was waiting for me at my appointment and helped me make my final decision. She was honest and friendly which I really appreciated. Buying a car can be nerve racking but Lai-ce made it is. I would not hesitate to call her again or to send anyone with her.I can't remember the name of the man who helped with the financial /final paperwork. He was also someone I felt comfortable working with. He explained everything in detail and was willing to answer questions. I didn't feel rushed or pressured.I will always recommend Carson Nissan!
angelitojun
Oct 18, 2012
JJ was great and informing me with all the new features on my new car. He was professional and very outgoing. I enjoyed dealing with JJ and the car wash he gives me whenever I stop by
alvinraguila
Oct 16, 2012
The Carson Nissan team, specifically J.J., Gary, and Mehdi, were friendly, knowledgeable, and professional. There was no pressure to purchase, and they were completely honest and sincere with answering my questions. I am definitely recommending my friends to this dealership. I look forward to coming back to them again in the future!
racerbob
Oct 15, 2012
For economic reasons we had to down size with one of our vehicles. We went back to Carson Nissan where we had purchased it just over a year ago. Roy Schilder and Christina Martinez are the people that I have always delt with for services on both of our vehicles and they introduced us to Preston Han the General Manager. We talk to him about what we needed to do. He understood, then brought in Ethaniel Baxter who took my wife out for a test drive with the vehicle she picked out. After we discussed it by ourselves and she liked the vehicle, we went back in to Preston went over everything and decided to purchase it. The paperwork and vehicle detailing went smoothly, then Ethaniel showed her how everything worked and even set up her phone to the bluetooth, then we were on our way home. We would not have traveled 30 miles to this dealership for our third purchase if they did not care and treat their customers fairly.
adrenalinwill
Oct 12, 2012
Looking for a great deal whether you are in the market for buying or leasing a Nissan car? Would you like to negotiate the terms before you walk into a car dealer? Would you like to buy or lease a car and have the car keys in your hand within an hour? I strongly recommend Lai-Ce Shum at Carson Nissian.It was pleasant and easy to work with Lai-Ce Shum at Carson Nissan. I was looking for to lease a Leaf with $ 0 down, monthly payment around $ 200 for a 36 months lease. Within a few of days, I have the keys of a new Leaf in my hands. Total time spent in Carson dealer on a Saturday afternoon to pick the car - 55 minutes!Lei-Ce understood my needs, and tried to work out the best deal within my criteria. She is honest, straight forward, and most importantly, she understands my needs and does not pressure me into anything that I do not desire to get. She makes sure that I know there are rebates from Federal and State of California for Leaf and offered her assistance in applying for them. My husband and I did not need her personal assistance but I am sure many of you would greatly appreciate Lai-Ce's great personal services. By the way, I love her smile, it is lovely with a hint of shyness, but lovely!Call or Email Lai-Ce at Carson Nissan for your next car, she will be very happy to assist you. Lai-ce ShumInternet Sales Manager at Carson Nissanemail: lshum_Carson_Nissanatwebcrmmail.adpcrm.netphone: (310) 221-5119 ext. 3158Happy shopping ! p.s. We love our new Leaf. 0 emissions and 100% electric! We are smiling and so is our Mother Earth!Fondly, Wendy Chen
BARBARA C BOYLES
Oct 10, 2012
I AM PLEASED TO SAY I WAS TRULY SATISFIED WITH THE CUSTOMER SERVICE AND I HAD NO PROBLEMS WITH WAITING ON THE SERVICE I WAS GIVEN. THE SALES REP WAS MORE THAN PATIENT AND I RECEIVED A GREAT PRICE AND DROVE OFF WITH THE CAR OF MY DREAMS...
Satmkr
Oct 9, 2012
Lai-ce was very mindful of my time (unlike most dealers). We were able to do most of the negotiating via email. She was very knowledgable about the LEAF and was able to answer all my questions without hyperbole (and I am an engineer). She did a great job walking me through the car's operational details. She helped me get the rebate filed successfully. Overall, this was the easiest car acquisition I've experienced. I hope future interactions with the dealer are as smooth.
anele
Oct 8, 2012
I would like to thank John Ancheta and Henry Bautista for getting me a good deal on my new Nissan Sentra. They were both very friendly, knowledgeable, and professional. One thing I like about John Ancheta is his courteousness and doing an extra mile to please the customer. Thank you John for driving my other car to my place last night and for the bottled water. Good job guys!
tennisbum28
Sep 26, 2012
Larry was very knowledgeable and curtious and it was a pleasure working with him i know fron this point forward when i come in to get my Truck service i only want to work with him. Great Job Larry keep up the good work
hytche316
Sep 26, 2012
Mr. Larry Russell has been a great joy to work with. He is patient, detailed oriented and thorough in his explanation of the services recommended and immediately needed when our (my mother and my) car was serviced on 9/22/12. He has gone above and beyond to make sure that my mother and I have a great understanding of the services rendered and really worked in getting us the best deal and quality service.
lkulpa
Sep 24, 2012
I am a first time car buyer and was a little nervous at the thought of purchasing a car and dealing with a high pressure situation. Christian was very friendly and up front with me, which I really appreciated. I had a bit of a strange situation because I was moving from Texas to California and Christian was willing to work with me and hold the car until I move into town. I am so excited about my Nissan Murano and am happy that the process was smooth and not as scary as I thought it would be!
Riccon
Sep 23, 2012
Honesty, excellent service, best prices, professional. I came for an oil change and Larry Russell told me my transmission oil pan was leaking so he changed it free of charge under the warranty.
julyyepez
Sep 22, 2012
I went in and got greeted nicely, and it felt right.I got the vehicle serviced, and it was a speedy visit,thank you very much Larry.
csndrwllms
Sep 21, 2012
Mr. Baxter was very professional in his demeanor. He made the process simple and I recommend him to my family and friends on their next vehicle purchase. Great Job!
laly6411
Sep 20, 2012
My experience over all would have to be a 10, Ethaniel was great very polite, attentive to our needs and got us a GREAT DEAL!! On the car we love. I would recommend Carson Nissan to everyone. :)
Emu
Sep 17, 2012
I called Veronica and explained what I had wanted. When my husband and I came in cliff greeted us, but we waited for her. She was not in but cliff called her on the phone and she told me we work as teams. He showed us a few cars but I liked the versa. We came back the following week and Veronica was here and we made a deal even though they kept insisting us to lease. They got us to finance and alberrrrrrto! Finished us. And am very grateful for the assistance we got on our vehicle purchase, everyone explained every little thing and I trust them a lot!
lilash27
Sep 17, 2012
Carson Nissan is the best. the are so friendly and professional I enjoyed the attentiveness when doing business with each individual and I love my car even More its perfect. I am definitely referring friends and family to the dealer in the future.
tomlitommy
Sep 15, 2012
Veronica was prompt in her response to my request for information. Her pricing was amongst the lowest. She then followed up by telephone to ensure that I got the info she sent. And gladly provided additonal info and revised search. She showed her sincere eagerness to earn my business. At the dealership, she made sure that we were well taken care of. Checked in with us about the paperwork, the need for a drink, etc.In the dealership, she got her team of technicians, salepersons to give answers to all the questions and concerns we had. It showed that all the employees worked as a family more than just a team to get my business.When all is done, she made sure that we were totally satisfied and repeatedly asked us to contact her if there were anything that she could assist about the car or services. She even saw us off and bid goodbye like good friends parting.She is a gem to the dealership and I glad recommend her to my friends, relatives and anybody else.
heatherlynn707
Sep 15, 2012
My husband and I had a very pleasant experience with Cliff! He was accommodating and down to earth! No high pressure sales tactics! Was extremely friendly and we felt comfortable sharing some of our less endearing credit issues! He never once treated us any differently! Made sure the car was up to specs....full tank of gas and detailed! Since our financing took a little longer than most....he even went out to grab us dinner on the house! Let's just say when we are ready for the next car, we will go to Cliff! When it was time for the big guns......we were able to have another pleasant experience with James....straight shooter tell it like it is! Then to complete our adventure.....we got to work with Lisa! We got some added perks with some creative financing and we felt like human beings! They all worked really hard for us and we are truly grateful to have been able to work with a great team! Thank you so much for your dedication!
DAVIDANARAMIREZ
Sep 14, 2012
All personnel were really friendly and profesional, John Ancheta explain all of the questions my wife had and help us to get a great deal, I will definitely recommend to my family members or friends to visit this dealer to buy their first brand new car. Thanks for the excellent service!
Tom Chamales
Sep 13, 2012
Great experience saw the car on line called asked Veronica for her best offer and I accepted very efficient.Lisa made the paperwork and money easy and in a short time.Cliff took care of me with the car had it detalied out with gas in the tank how nice is that! Highly recommend to use Carson Nissan and look up Veronica,Lisa and Cliff,they have a nice team there! Thanks T.C.
jc123
Sep 12, 2012
Sales process was quick and simple. I knew what I wanted and they delivered. I got payments of what I wanted/expected and even allowed me to do a 0$ down! If you're looking for a fast pace and down to earth guy, make sure you look for Cliff!!
kjchen6910
Sep 11, 2012
this dealer is the best.good customer service with great works and the best yet, the price is so reasonable, especially with the coupon I received from the mail.Carl Taylor is always helping me when I got there with my car.highly recommend this dealer.
jangelflores1
Sep 10, 2012
John Ancheta was an amazing salesman. He made sure that we saw every model we wanted and ensured that we would get a good deal. Overall he provided great service and made my visit to Carson Nissan enjoyable. HE DESERVES A PAY RAISE!!!
LWALKE22
Sep 10, 2012
Very friendly and helpful. They were very persistent in making sure I spent enough time with the car so I knew it was the right fit for me. Even though I knew from the start, it was nice to know they cared.
JunkoD
Sep 8, 2012
I just got a nissan LEAF for lease, actually from different dealership. Unfortunately the salesperson I got a deal from was not too helpful for the details so I gave up on him but I needed to set up my LEAF. I remembered the salesman mentioned that he was going to get me a car from this dealership(Carson Nissan) so I decided to try to call them for help. They helped me to connect with Internet sales manager immediately, so I got to connect with this lady, Lei-Ce. She told me to help me even though I didn't get my car from this dealership! I hopped in my new LEAF and drove there. I met her and she even helped me for another program, california state tax rebate which that salesman didn't even know or mention. after that, she came to my car and helped me to set up everything(I knew she was busy but she took more than one hour to explain everything about LEAF only for me)! I was sooooo glad that I found this place and her, I wish I got my car from this dealership so that I would not have to be worried about any kind of service. I highly recommend all of you to go to this place if you get a new car!Thank you very much again, Lei-Ce! You made my day :)
melgarrmarco
Sep 8, 2012
I had a great experience at Carson Dealer today. I waited for over an hr. but thanks to Larry's attentions and charisma it made it feel like 5 min or even less. Larry has that ability to connect with customers and make us feel like we are at home. I would definitely recommend Carson Dealer to any of my best friends and relatives. Please make sure Larry knows that he's doing a great job by making us feel like home, and getting out of his way to make sure our experience at Carson Dealer is a pleasant one.Thanks Carson Dealer for hiring employees like Larry Russell
timmons1980
Sep 7, 2012
I will definitely recommend Carson Nissan to all my family and friends because the staff were friendly and they made me feel special. Along with recommending this dealer, I will also highly recommend my salesperson Eugene Cho and Irvin Vasquez, they both were the best. I did not feel any pressure from them, which was very important. ltt027, Inglewood, Ca
leti88
Sep 5, 2012
I will definitely recommend Carson Nissan to all my family and friends because the staff is friendly and they make you feel special. Along with recommending this dealer, I will also highly recommend my salesperson Cliff. He made me feel at home from the moment we met because he was focused on what I needed and was looking for in a car. I would like to mention that he is very charismatic, charming, attentive, caring, professional, and the best dressed young man here. Cliff, along with his manager James, answered all of my questions/concerns about leasing vs. buying and did everything in their hands to help me purchase the vehicle at a reasonable price with in my budget. Cliff explained everything (from the mileage per gallon to the spare tire) about the vehicle I was purchasing. He is absolutely a great asset to this dealer!!
mbby
Sep 4, 2012
The staff there was really friendly, everyone was in a great mood. My salesperson , John Ancheta helped me fine the perfect car for me, even with the little credit and budget, he helped do anything todo get me financed.
racerbob
Sep 4, 2012
Took my Titan (Which I bought at Carson Nissan) in for service and a noise back near the rear end. Christina greated me as I got out of my truck. Christina was very pleasent and wrote down everything I needed done. When I returned to pick up my truck she greeted me at the door and had everything ready to go. I have always had pleasant experiences and would highly recommend the service, parts and sales department at Carson Nissan.
Chikytinna
Sep 1, 2012
When I arrived to the dealer someone else was taking care of me, but immediately Cory came to the "rescue" he made sure I had a ride back home, since the service was going be a while, and promised a ride back when the car was ready so overall I recommend the service and ask for CORY SERVICE CONSULTANT.
BRhone
Aug 31, 2012
Writing this review of Christian Ivankich is indeed a pleasure. He was more than professional. I gave me full attention and made me felt like I was very special. The reason I said that, is because I spoke with him earlier from my office about the letter I had received regarding trade in. My car(2009 Nissan Sentra) is paid for and had NO thoughts of buying another car. I mainly was interested in the prize I had won according to the letter.Christian introduced me to one of the sales consultant and he took me see the cars. I explained that I was not buying just looking. When he showed me the features, such as, blue tooth, sun roof, GPS, keyless, etc, which I didn't have. I was very impressed. To make a long story short, I agreed to buy but not satisfied with the price, my trade in amount, nor the monthly payments.Christian being a Christian, talked to every manager on premise to give me what I wanted. I didn't win the Ipad but I left there driving a new 2012 Nissan Sentra. Also, I want to say the entire team at the Carson Nissan are great people to work with. I really appreciate their personal concern of the customer and try to help them according to their needs.
ariespn13
Aug 31, 2012
Cliff is a great asset into this dealer, went for an oil change on my 2009 Altima, drove away with a NEW 2013 ALTIMA, worker's like him its what makes a dealer #1 rated. I would highly recommend this dealer to my friends and family.
lydiaslee
Aug 29, 2012
My fiance and I went to several other dealerships before going to Carson Nissan. We were always very pressured into buying a car "today" that we were dreading going to another dealership. When we went to Carson Nissan, we worked with EUGENE CHO. He was very professional and courteous. He made us feel very comfortable with the car sales procedure and made sure we received the best deal. I test drove 2012 Sentra and 2013 Altima. After we saw and drove the 2013 Altima, there was no doubt what we wanted. Being a new model, we knew there were no rebates or any specials but we had a budget that we couldn't steer away from. Eugene worked very hard to get us an amazing deal. We were very impressed with the service. My fiance and I walked out very happy! Thank you Eugene!!
gkim1021
Aug 29, 2012
I have been looking for a new car for my sister for a few months now. She will be a first time driver and I was worried about what car to get her. Since I have a wedding coming up, I was on a strict budget to get her the right car. I finally came across Carson Nissan. Not only did they have the most competitive prices (and trust me, I couldnt believe it), we were also able to do it without a penny out of our pockets. Irvin and Eugene were an amazing team, funny, and the time just flew by. Next thing we knew, we were driving off with our brand new ALTIMA!!!! Wow thank you both!!!!
jubzzz86
Aug 27, 2012
It is an appreciable hospitality from Carson Nissan, especially from Mr. Cliff and Ms. Laice, who tried for us to get an excellant deal for my Nissan Rogue. There dedication to profession is too great and appreciable one. From begining to end, both of them were attentive and paid attention to our specific needs.I personally suggests these two persons, who needs any Nissan Vehicle from Carson Nissan.
zoeqzhang
Aug 25, 2012
Carson Nissan is fantastic, because right when we walked in, they warmly welcomed us. And since it was a hot summer day, they provided us with bottles of cold water and a bit of buttered popcorn. They had workers that spoke English and Chinese which make it easier for us to communicate with them. They patiently taught us how to use the new car. Overall, the workers are very professional and friendly. I really recommend others to go there.
A. Montano
Aug 25, 2012
Our Experience at Carson Nissan was not time consuming. At other dealers you could spend hours trying to purchase a new vehicle. We told the Sales team what we wanted ahead of time and they not only delivered, but had the vehicle waiting for us when we arrived.The Sales team greeted us when we drove up. They were unbelievably friendly andjust treated us like family. We also were able to get the deal that we wanted.What an awesome sales team. Thanks to all of you. Linda, Larry, Christian, and MehdiMr.and Mrs. Montano Proud owners of a 2012 Nissan Sentra from Carson Nissan
K.E.
Aug 22, 2012
Lai-Ce was patient and didn't pressure us in the purchase of a new '12 Altima Coupe. If you're looking for someone who is not intimidating, friendly and extremely helpful, she's the person to see. It took us 2 visits to make a decision and Lai-Ce dedicated a lot of her time with us during those 2 visits. If you are looking for an easy purchase/lease of a Nissan, see her.
1newaltima
Aug 22, 2012
Second Nissan from this dealer - wouldn't go anyplace else! Very professional and even went the extra mile by delivering my new car to my home!
clintonehrlich
Aug 21, 2012
Buying a car while sometimes has exciting elements can always be a lengthy and tiresome event. The recommendation from a friend to visit Carson Nissan and specifically deal with Lai-Ce was the best advice I received and am passing on to anyone else! From start to finish Lai-Ce and John were attentive, thorough, and really paid attention to my specific needs. I would absolutely recommend anyone looking for a car to visit this dealership and ask for Lai-CE and John to help. Their expertise on car knowledge and working within a specific budget and need profile were unmatched by anywhere else I've ever gone for a car.
1newaltima
Aug 15, 2012
Great experience from start to finish - Everyone was friendly and our purchase very enjoyable - highly recommend this dealership to anyone looking to purchase a Nissan!
larry ferrin
Aug 15, 2012
no pressure from salesman ramon, and james worked with us to get the best possible deal within our budget. Everyone is extremely friendly and helpful. drove away in a great new car. Overall a great experience, would highly rate the dealership, ramon and james.
OJ1975
Aug 14, 2012
I wanna thank John Ancheta and Nissan for getting me approved in a new. Very helpful salesperson and easy smooth transaction. I will definitely recommend John and Nissan to my family.
captkidd
Aug 14, 2012
sales consultant Rene Sagastume was very polite and not pushy. He was receptive to our wants and needs and understood the situation we were in.Henry Bautista was great he worked very hard for us and seemed to have our interests at heart. He also knew our situation and tried hard to get us a good deal. when it was all said and done we walked away with a brand new car(not expected)we were looking at used cars. We feel we received a good deal from them and are happy with our purchase.The Finance manager Alex Farrokh worked very hard with the lenders to get us the best rate and deal possible. We believe that Carson Nissan took us seriously and treated us like people and made us a deal we can live with. Thank You allJeff and Lucia Slater
PForte1
Aug 13, 2012
The overall best dealership in the auto sales industry and with an unbeatable team employees!!! I will absolutely refer many, many more people to this dealership! and yes, I did buy the most beautiful 2012 Nissan Maxima Sport Sedan imaginable! I am a very happy customer!
jamakeli
Aug 13, 2012
My husband and I would like to thank Marvin for his wonderful service. The way he approach us, and he made us feel welcome. Once again thank You Marvin Godoy for your Excellent Service and Your Time.
amontiel
Aug 13, 2012
Being a first time buyer it was a comfort to me that John was very friendly and professional which made the car buying experience pleasant.
Aq8771
Aug 11, 2012
John Ancheta is a great sales person. Very friendly, honest and straightforward. John gave me tons of advise and helped me get the best deal. I was a first time buyer and had no credit history. I am very please with his customer service. NO HASSLE :) very satisfied and comfortable with my commitment. I will definitely be referring him to my friends and family.
jaslyn05
Aug 10, 2012
I came to this dealership and gave me a good deal on new nissan sentra, thanks to John Ancheta for helping me get it. I mean my credit score are really bad but he still help me get the car for a low price. Kudos to John :)
pajaro5001
Aug 8, 2012
thanks carson nissan for the great service and great treatment . thanks to Salvador zarate and Alberto murguia for helping us to buy our new pathfinder , we want a used pathfinder and we ended up buying the new one , thanks to this guys .highly recommend this dealership and these two salesperson.
lac213
Aug 6, 2012
The staff at Carson Nissan were very friendly & knowledgeable. I checked out their inventory online before visiting the dealership and I had my heart set on a particular car. Eugene Cho & Henry Bautista worked very hard to get me a great deal.
platonn
Aug 3, 2012
When I came to the dealership I was looking for a particular kind of vehicle. The people of the dealership really did a good job of helping me make my selection.
FredLytle
Jul 29, 2012
We came to look and we bought a New Juke! John Ancheta was very patient and honest. He answered all our questions and honestly allowed us to come to the best decision. We were very Happy!
newell3333
Jul 27, 2012
Eugene Cho was great! He was so positive and knew everything about the car I wanted. He stayed up late--as long as it took he was willing to do what was necessary.
big ya
Jul 21, 2012
i just want to say *john ancheta* is the best customer service and friendly.he helps alot of people and he helps me to get my new nissan.
ejb2012
Jul 21, 2012
We went to different dealerships but did not buy because of the sales rep. We went back to Carson Nissan because of John and Andre. John and Andre were helpful and took us through one of the most pleasant car buying experiences I can remember. It's all too common to run into obnoxious, slimy high pressure car salesman who only want to get your signature and their commission as fast as possible. John and Andre proved to be a wonderful exception to that cliche. We appreciate the "no hassle" and honest approach exhibited by both. We will certainly be referring both of them and your dealership to our network of friends and family. Thank you both for your helpfulness and courtesy, keep up the good work!
Jorge Lopez
Jul 20, 2012
The people that helped me were patient, attentive, presented options to fit my budget, treated me with respect, care, a genuine attitude to want to help and not just to sell a car, they were friendly, showed a smile, looked energetic and motivated, even took time to offer us water and a hot dog that helped reduce some stress.
DawnLaFreniere
Jul 19, 2012
Christian was very helpful in negotiating the price and trade in for us which resulted in a sale. Thank you very much for the help.Dawn L.
fredcruz
Jul 19, 2012
The sales people are so warm , courteous and we are feel welcome. They show us all the model that interest us and all the options that comes with it. The price and incentives are so irresistible and it did not take us a lot of time to decide to buy.
aemcasey
Jul 16, 2012
It was my first experience leasing a new car and when I contacted the dealership I was put in touch with Christian. He made the process smooth, easy, and worry free. He was upfront and honest and we kept in touch on a weekly basis. Even though the car I wanted wasn't on the lot, Christian was able to track it down effortlessly. When I came in for the test drive I was assisted by both Larry and Irvin, both showed me the ins-and-outs of the vehicle and Larry accompanied me on the test drive explaining the finer points of the car during the drive. Everyone at the dealership was very friendly and knowledgeable, especially the team I worked with. Thanks to Christian and the rest of the team at Carson Nissan for making leasing a new car a great experience!
biscayne
Jul 16, 2012
A special thanks to the Nissan Team, Kathie Arvate, Larry Morales and Lisa Melkonian.Thanks for the profession help in the purchase of the new Nissan pick up for my father.This team was very helpful and informative about all the features of the pickup truck, they took the extra time to make sure that my 86 yr old father understood the features and service requirements.The entire procees was very quick and there was never a time that we felt that our request were not being met.My special thanks to all of you.Chuck Gannon
claudia j
Jul 14, 2012
It was really nice to bought a car in this dealership. The employees were so friendly and they help me to get the right car for me. I really appreciate what they do for me.
svargas5
Jul 13, 2012
Christian was awesome to deal with! no offence for the rest. I just had some hard time with a couple of them and never wanted to come back. but Christian had worked over two months to get the car I wanted. His excellent service and price made me come back and finished what some others sales had trashed with the poor service. I will keep names off for privacy but over all.Christian answered all my questions thoroughly and promptly. He even took photos with his phone and texted them to me witch made me look for a ride so i can drive back with me the car he had texted with his phone.Christian Ivankich and with the help of Larry Morales made me the happiest car buyer of July 2012. haha I will definitly recommend Christian Ivankich to my friends for a great service and price.he "earned my business" and he can earn yours if you just give him a chance to show you his service.
marygraceeee
Jul 13, 2012
Mr. John Ancheta was very helpful. He showed us the cars that we were debating about with great a attitude and also gave helpful information about each car. When we finally did figure out which car we wanted, Mr. Ancheta and Mr. Henry Bautista did not give up on achieving the price limit we had told them we wanted, and could afford. When all the financial part was over, Mr. Ancheta went out of his way and taught us the car, like the navigation, bluetooth, and etc. Then he even did a follow up the next day, inquiring how we like our new purchased car. Mr. John Ancheta not only made purchasing a car easy but stress free! This experience was not only amazing but very satisfying and all because of Mr. John Ancheta and Mr. Henry Bautista.
jlara1645
Jul 10, 2012
I was recomended by a family friend and yes I got the deal I was expecting to get special thanks to Fernando Irene and Alex for working with me in taking my new truck home
Alyxandrea
Jul 9, 2012
John helped me to get out of my sienna with a high payment and into a Altima with a lower payment.. I have bad credit and he helped me get a quick and easy approval.. I will definitely refer my friends to come in and see John!
benjour2125
Jul 9, 2012
John, Alberto and Stacey, they were so nice yesterday with me, resolving all my questions and been professional working on me until I did get satisfied taking my Van at home.
aswhcheer
Jul 6, 2012
On the particular day I had bought my nissan, my parents and I visited five different dealerships. Four out of the five dealerships were mediocre in service and some salesmen bordered on too pushy. The Carson Nissan dealer was the last dealership of the day and it was absolutely a breath of fresh air. Sal (Salvador Zarate) greeted us promptly, took us on a test drive and was actually willing to work with us to come to an affordable price for the car. Sal brought in Irvin to work with us. I cannot say enough about how amazing Irvin is. He is personable, outgoing, understanding and above all, gave us the information we needed without being pushy. Irvin and Sal were able to get my family a phenomenal price on the NIssan Rogue. Both were perfect gentlemen and were a pleasure to work with. John worked with us toward the end with the finances and gave me all the details on how to operate my new car. He was like, Irvin and Sal, a perfect gentleman and an excellent customer service provider. If you are looking for a car and a dealership who knows how to treat its clients properly, I would DEFINITELY recommend going to the Carson Nissan dealership.
roxelizabeth
Jul 5, 2012
Thank you Christian for such an excellent customer service. You gave me top 10 quality customer service. Thank you for being friendly, knowledgeable and professional in finding my Nissan Rogue with the exact options requested. Thank you for pront following me by emails and phone call. It was worth the two hour drive to buy my new Nissan Rogue. My husband and I walk out satisfied with a great deal and a big smile. Thank you Christian I will recomend you to my family and friends. I have been to other dealership but my experience at carson Nissan was the best. I recomend Carson Nissan and look for Christian Ivankish.Roxana J.
briboy85
Jul 4, 2012
Eugene had great energy and enthusiasm throughout the entire process. He was very friendly and made the experience highly enjoyable. I would definitely purchase more vehicles with him and recommend my friends and family to the dealership.
Linker
Jul 3, 2012
Overall I had a great experience. Never did I feel pressured or pushed into any decisions. The staff in general was helpful, friendly and professional. Fernando and Linda were interested in providing me with accurate information to allow me to reach the right decision for me.
anabri
Jul 3, 2012
All personell was very curteous friendly and always carried a smile. Marvin explained all very well and in detail made everything super easy. Will be recommending this dealirship to friends and family.
yiukamfung
Jul 2, 2012
If the scale is 1 to 5, I would give Christian a 10! He certainly put in double the effort for every customer. I often hear that internet manager is the way to go when buying a new car, but still there were some bad experiences. But Christian from Carson Nissan has been terrific. - His price is the most competitive.- Very customer oriented. Was able to locate the car with the exact options we wanted.- Very courteous with phone calls, and emails. I contacted him through their internet phone number, and the rest is just a breeze. Give Christian a call for your next Nissan.
MNavarro27
Jul 2, 2012
I would like to thank Fernando and Irene for helping be in finding the right car for my Family. I also thank them for answering all of our questions and concerns we had regarding the Car. The Pathfinder is great, and my family is happy as well.We are first time buyers and with Fernando and Irene's help they made everything so simple. Thanks again for all your help Fernando and Irene I am trully great full for all your support in every step of the way, so that we could finally have a new car of our very own. I wouldn't think it twice to referred someone to the Carson Nissan.Thanks,Miriam
flucas
Jun 27, 2012
Christian and Eugene Cho are the best! They are friendly, honest and determined to help anyway they can! I'm a very satisfied customer and would recommend Carson Nissan along with Christian and Eugene if you want top quality customer satisfaction and a great deal!
carillsgen
Jun 27, 2012
John Ancheta was really big help. Very nice young salesman and easy to deal with. Very good in explaining the cars features. Will recommend John to my family and friends.
Moon seeker
Jun 24, 2012
The employees have been a great help in choosing for my first owned brand new car. They let me choose with variety of colors and models. They gave me options on payments that will best suit me. my experienced with Carson Nissan far beyond with other dealers.
happycustomer33
Jun 23, 2012
The service there was great and thanks to john, I got a great deal and left with a 2012 altima. I would definitely recommend this dealership to family and friends.
autumnminter
Jun 21, 2012
Customer service was much better than other nissan dealers I have visited this past week, who saw me as a young girl they didnt want to take seriously instead of a customer willing to pay for a very expensive purchase. I did want a specific feature in my car (light grey interiors instead of black) that both sales people refused existed at first, even when I explained that i test drove that same car with it not long ago, all they had to say was "of course I am not going to argue with you, the customer is always right." I felt they could have at least tried to help me find that, since that is what I wanted. Other than that, they were good to haggle with on the price, I got what i wanted, John went above and beyond to get my car that was located somewhere other than the lot at the office, and Lisa didnt try to talk me into things I did not want, she was great to work with expecially since they all stayed so late, an hour after closing to get me my car. :)
josef12345
Jun 20, 2012
The service was great since we got to the Dealer. Alberto Murguia was very helpful, friendly and professional. They were friendly and work with us to get exactly the car we were looking for. I am very pleased with the service that John Ancheta provided us. He answered all my questions and explained everything very patiently. He went the extra mile to pick me up from work all the way to Beverly Hills CA. I will definitely recommend this dealer to my friends and family and specially the sales person John Ancheta.
virginia028800
Jun 16, 2012
John Ancheta he was helpfull and he answer every question we had. If i would come back and i would like to be help by john.
JUICY
Jun 16, 2012
Ok SO I ENDED UP GOING IN TO REFINACE MY 2008 TOYOTA YARIS AND ENDED UP DRIVING OFF WITH A WHAT....... 2012 ALTIMA:) I'VE. BEEN TRYING TO TRADE MY CAR IN FOR A YEAR NOW WITH OTHER CAR LOTS BUT THEY COULD NEVER HELP ME GET OUT THE YARIS I LOVE LOVE LOVE THIS PLACE EUGENE CHO IS AN AWESOME SALESMAN VERY POLITE HELPFUL CAN HOLD AN AMAZING CONVERSATION AND KNOW WHAT HES DOING. I WOULD DEFINITELY RECOMMEND CARSON NISSAN TO ANYONE THANK YOU AGAIN AND GOD BLESS TO ALL....NOW ITS TIME TO FLOSS:)
Xterrabuyer
Jun 15, 2012
Christian was honest and staightforward. No gimmicks or double-talk. Lisa was professional and efficient. Overall, good experience at Carson Nissan. I recommend this dealership.
hai21century
Jun 14, 2012
Andre Armenta and Marvin Godoy are the most friendly and honest car salespersons you would ever meet. They would do everything they can to make customers happy. I bought my Nissan Versa from Andre on 6/12/2012.
filipo808
Jun 11, 2012
I am grateful to have gone to Carson Nissan and met up with Irvin Vasquez, a great salesman who made me and my family's experience very easy without any pressure.He was very up front and honest and willing to get me a good deal. I would recommend anyone who is looking into buying or trading theircar(s) to head on down to Carson Nissan and I can assure youwill not be dissapointed with the great service provided.Filipo T.
User 011792
Jun 11, 2012
Great experience overall. Very happy with our new Altima. Very consistent salesman. John is a very friendly sales person. Most definitely recommend to family and friends.
danielleCreasman
Jun 8, 2012
Martel was a great salesman who explained everything about the car, he answered all questions that was asked and made me feel pleased about the choice that i made to purchase my car.
misterjjs
Jun 8, 2012
Our fist visit was on a Saturday. Salesman service was not up to par, but on our second day, we met Eugene. He was completely sincere, and we felt very comfortable in working with him for the purchase of Nissan Murano SL. That is why we got it. If it wasn't for him, we would have moved on to another maker. That is why we rate him high.
abrumfield
Jun 7, 2012
I recently bought my first car here. Martel was extrelemly kind and helpful!...He showed us all they had to offer and gave great advice! The entire staff was courteous and supportive and made my experience very pleasant!...I would reccomend Carson Nissa to anyone searching for a new or used vehicle! They will leave happy just like I did!
sussysabs
Jun 7, 2012
I had a good experience buying my second car. Good customer service and friendly. John Ancheta was the one who got me a good deal. I will definitely come back and bring my friends at Nissan Carson.
ladybug126789
Jun 6, 2012
Great service , ok pricing , nice sales person , not many used car but will recomend , carson nissan good experience. Look for Sal Zarate , he offered a bottle of water and they were oout , he got us water from the vending machine , that says it all.
Jaybabii09
Jun 4, 2012
Nissan is an awesome place to shop our family is a nissan family so that should say enough everyone is awesome and when i need to upgrade my car i would definitely return
Aragundi
Jun 2, 2012
We rate them all 5's! if we could rate them all 100's we would best experience on buying a car very informative no haggling, very honest!! Great deal on NEW Nissan Versa!!! We were soooo pleased with everyone and recommend this dealership to all our friends and family..... We LOVE our new car thank you !!!
roguenissan
Jun 1, 2012
Martel was awesome! Martel was the first one to actually come up and greet my husband and I. There was one minor thing that caught my attention; some of the sales people on the floor seemed to be arguing over who's customers we should have been... It's something that should be discussed behind closed doors. Martel acted graciously and professionally. Otherwise it was a great experience and we love our new car!
lazaroservantes
May 31, 2012
they were very friendly. they knew what he was talking about and was able to answer all of my questions and concerns. Very efficient and fast. Would definitely recommend if had too.Salvador Zarate was the salesperson.
jonesbertha
May 31, 2012
Highly recommend this delaership , sorry for the late review posting , (we are not the best web surfers ).Salvador zarate and the Carson nissan dealership staff made this possible , smooth transaction , very knowledgeable , very friendly enviroment.looking for a Nissan ??? go to Carson Nissan and see Salvador Zarate.Thanks to all. Jones fam.
dieshac
May 30, 2012
My trip to Carson Nissan was great! I initially spoke to Christian and he was great at hearing what my needs were and made a few suggestions prior to me visiting the dealership. I had already considered purchasing a vehicle from another dealership but decided to give Carson Nissan a try. I have absolutely no regrets. Gilmer was my salesman and he was phenominal! He was extremely knowledgeable and made sure I was satisfied with my purchase. Satisfied is an understatement. Gilmer was not overbearing at all and understood my concern to stay within my budget. I traded in my 2006 Jeep that had an interest rate of $18.99% to a 2012 Nissan Altima at a 1.90% interest rate. Amazing!!! I will save at least $200/month on gas with my new vehicle, my payments are only $50 more a month and my family loves our new car. I would refer any to Carson Nissan and have them ask for Gilmer and Christian.
lisizeng
May 29, 2012
This place was close to home so decided to purchase another Nissan. Spoke to Irvin via email for a few weeks prior to purchasing my car. He was very helpful in answering my questions and getting back to me very quickly. When I arrived at Carson Nissan I was greeted by Gilmar. He was very patient with me and my mother showing me the Altima, the Juke, and the Rogue and explained to me the different options and pricing. When it came down to the actual sale, Irvin and Gilmar were great at getting the price I wanted to pay for the 2012 Rogue. I highly recommend Carson Nissan because they were friendly and professional and made the car buying experience a positive one!
StaceyEddings
May 29, 2012
Kathie Arzate was wonderful to work with. She was very friendly. There was no pressure I would recommond her to everyone. If I ever get another car, I will go thru her. Thank You for having Great Customer Service!!!!!!!
miajme
May 29, 2012
I am extremely happy with service I received from Irvin at CARSON NISSAN. He was very knowledgeable and made me feel comfortable with the choice I was making. Choosing an electric car was a huge step for me and anyone else because you no longer depend on gas. You have to depend on something you never had to depend on before to get you around; electricity. I took a leap of faith in not knowing if I was going to be able charge the car but Irvin helped me with that. I'm so grateful to him and the dealer for allowing that to happen. THANK YOU SOOOOOO MUCH for everything!!!!
luisdgarcia
May 28, 2012
John Ancheta help me on May 28 2012 to buy a preown Nissan Murano 2011. He help us to choose the right car for us. He was very nice and polite with all of us when presenting us to the cars. He also speacks some Spanish, so he was able to explain us on Spanish some details that we couldn't understand.He also gave us the chanse of taking the car to a test drive.
Psspyders
May 26, 2012
Gilmar greeted us as soon as we walked in the door. He found the car we were looking for and did whatever was necessary. Even when we changed wour minds about the type of material on the seats, he just went with it. James was the "closer" He was very personable and willing to help make our experience the best it could be.
ladeedivine01
May 25, 2012
Christian was awesome to deal with! I contacted him through the internet which makes things so much easier than dealing with the salespeople on the floor sometimes. He answered all my questions thoroughly and promptly. He even ran down onto the lot and took photos with his phone and texted them to me to confirm specific model/color/interior without me asking him to do that. It was also easy to get a hold of him via phone and email. While shopping for a new car, I honestly can say that dealing with most car salespeople can be offputting. They often don't listen, they want to sell you a car that's not exactly what you want, and they're only interested if you're purchasing that day. Christian was none of that! He offered a good price and great customer service for the Nissan Juke that I wanted! I recommend him if you want a "straight shooter" who is definitely there to "earn your business".
jamaaladams
May 24, 2012
My experience at Carson Nissan was defined by Irvin Vasquez, who was fantastic in every way. Our initial contact was made via phone when I called Carson Nissan to inquire about the Nissan Pathfinder and Armada. At that time I was looking for a new SUV. Irvin was such a joy to speak with and was so knowledgeable and honest that I remembered him long after we hung up the phone. Unexpectedly, I showed up at the dealership weeks later and somehow Irvin remembered everything about our conversation. At that time I had become reluctantly interested in buying a minivan. He showed me the Nissan Quest and gave me his personal experiences on owning a minivan in the past. The pros he shared of owning a minivan were authentic and felt nothing at all like a sales pitch. At that moment, I gained some comfort with the idea of driving a minivan versus an SUV. Through my ongoing search process Irvin remained very accessible, eager to help and a pleasure to speak with. His sense of humor also made it fun to pass time. From a pricing standpoint, he gave me a deal that I couldn't pass up. Another dealership gave me a deal that turned out to be "too good to be true". Once they admitted such, and I told them about the deal that Carson Nissan offered, they told me "get off the phone with us and go get that Quest now before those guys change their minds. That's a deal that we cannot beat here." Those are the words that any customer loves to hear. In order to meet my family's required time frame for a new vehicle, Irvin secured our vehicle at another dealership and made arrangements for it to be picked up immediately. Kathie Azrate fought traffic during peak period to retrieve the vehicle and see that we received it immediately. As a team, Irvin and Kathie delivered our new vehicle to our home, which was an awesome touch. There is nothing like sitting on your front step and seeing your brand new car being pulled into your driveway by the people who helped make it possible. What a great memory to keep.I will call Carson Nissan first the next time I need a car. Thanks!
SarahR
May 24, 2012
Andre was friendly and helpful from the get go. He is a very personable guy and helped answer all of my questions with kindness. He also helped me get my car quickly when an unexpected, large number of buyers ended up in front of me on a weekday evening when I returned to purchase the car.
walter mophett
May 24, 2012
Christian was very attentive and diligent without being overbearing. he was always quick to respond with a sincere attitude. he gave me an excellent internet quote, but I have decided to delay my purchase of a new or possibly a used vehicle until 4 -9 months in the future. Thank You Christian for all your work.
RACHELMARTINEZ
May 21, 2012
I recommend looking at John Ancheta because it is very friendly and speak to you very seriously, he does not lie and he does his job very professionally
RJugan
May 21, 2012
Larry was very patient with su when we went into just look at some used cars. He let us drive whatever we wanted to test drive. He explained the whole process to us. My best car buying experienc in years. The general manager Preston Han, came out to greet us and he even made us some popcorn while we waited for the assessment of our trade-in.
miriamss
May 18, 2012
Carson Nissan is a very friendly environment, where we were greeted with smiles and a courteous attitude. We were shown every car we wanted, had a great test drive, and all the employees went out of their way to make us feel comfortable. The service overall was great, especially because it was also offered in Spanish, as well as the service.
petit_23
May 17, 2012
I had a good experience buying my first car here, good service, friendly and nice employees and affordable car. What more can you ask for? :)
edgarsolideo
May 15, 2012
John has been helpful and competent to decipher my needs and resolve my concerns regarding purchasing another car. It was well managed-time and humanly possible to go through the intricacies of processing my choice. Me and my family are fully satisfied with the services rendered to us. I highly recommend his service to other prospective customers.
JoshV
May 13, 2012
When we visited the car dealership and started browsing, a random sales associate walked to us and offered to help, and when we said we were just browsing he walked away. Then, John came up to us and we told him the same thing but he didn't mind and helped us look around (no pressure). We were set on getting a Versa, but he was able to cut us a deal on a Sentra that we just couldn't resist and got it for a great price. Genuinely cares about you getting a good deal, and a good car. Awesome guy!
idaniaadame84
May 13, 2012
John Ancheta give me a GREAT service and he is really friendly,he elp me to find the car i was looking for.He trid us as a value customer, he help us to find the perfect payment and he impressme alot with a positive attitude.BEST EMPLOYEE EVER.Thank u soo much for the GREAT SERVICE .
edwin aguirre
May 9, 2012
John and Henry gave me the best deal in my new pathfinder,their very patient's and explain all the option that I can save to my budget.
wallycchavez
May 7, 2012
We really appreciate all the efforts and assistance extended to us by the personnel involved in buying the Nissan Quest Van in your facility. The way they treated us, it is really fantastic and marvelous. When purchasing a car, it is highly recommendable for all our friends and relatives to deal with Nissan Carson.Keep up the great work and more power to all of you.Thanks so much and best regards.
elbners
May 4, 2012
Just got a car from Nissan last week. John was my salesman, very friendly and accommodating. He helped me to get approved even my credit wasn't good. I want to thank all of the staff including John.
clansey51
Apr 29, 2012
My wife and I went out in search of a new car, and had at least 3 different dealerships in Carson that we were going to visit. Carson Nissan was our first stop and we had intentions of buying right away, but we never thought we buy from the first dealership we stopped at. When we arrived at Carson Nissan we were met by Arturo (Salesman) and he immediately helped us find exactly what we wanted. He was polite, personable, friendly and the most important part to us was, he listened and wasnt pushy. During what is usually the worst part of buying a car, (the price negotiation) we were helped by James (MNGR). James was great! We understand the process of buying a new or used car. We know that they are in the business of making money and they have to get the best price for their respective business, but it seemed like they understood that we had a budget and we could not deviate from that budget. After making a deal, we had to wait for the the car to be inspected since it was brand new to the dealership and during that time, James and Arturo made sure we were comfortable and had everything we needed. When we left they washed and detailed the car, filled the tank with gas and even showed us how to use some of the new features of the car. They didnt treat us like just another number, and that is what counts when you are buying anything. My wife and I have purchased several cars in our life, and I have to say that this was the best experience out of them all. I hope people read this and choose to go to Carson Nissan, and have the same experience that we had. A big thanks to James, Arturo and the entire team at Carson Nissan. You guys are awesome!!!!
lfg51710
Apr 28, 2012
i gave this rating because i felt really satisfy with the service I received. In addition, they were patient and did took their time to explain to me every detail necessary.
Ullar001
Apr 27, 2012
I started finding out about the vehicle I wanted about 2 days ago. I chatted online with the specialists. They then told me that they would send me information about the cars that I was interested in. They had informed Irvin Vasquez of the vehicle that I was interested. He took time to call me to talk to me about the car. He listed the cars that he had in inventory. He had sent me an email later that day communicating with me to see if I would be interested in going to the dealership to test drive and talk about the vehicles. The next day he confirmed my presence at the dealership. I had reassured him that I was going to show up!!! :) When I pulled into the dealership I was greeted by Larry Morales about 10 seconds after I stepped out of my car. He had asked me the reason for my visit to Carson Nissan. I had told him that I had an appointment with Irvin. He explained the process that Irvin would be helping with my trade in and that he (Larry) would be showing the car of my interest. Irvin asked for my keys so that they could appraise my car that I would be replacing. In the meantime Larry was showing me the 2010 Nissan Altima Hybrid. He was very patient and explained everything about the car. He was able to answer all my questions that I had about the car. He let me test drive the car. That went very well. When we got back to the dealership we went inside and started talking numbers! After going back and forth for a little we struck a deal. I must say both of them were a pleasure to interact with. We joked with each other and it was a very comfortable experience. I was never pressured to to buy anything. I would definitely recommend Carson Nissan to all my family and friends. I will definitely be back in the future to buy another car.I like that they made sure to detail my car and put gas in my car. I never got that at the last dealership.After having the car for a day Irvin called me to check up on me to see how I liked it and if things were going well. I told him that they were. I am supposed to take my car into Carson Nissan on Friday May 4th for the installation of my Lo-Jack and my Automate (I think thats how you spell it lol). I am ready for a great experience.
josehernandez05
Apr 26, 2012
I'm so happy for the service that john ancheta give me at the dealer, he answering all my questions that I have thank you
mariotc05
Apr 25, 2012
We went in looking for something economical and came out with a steal. John and Alberto were really helpful and friendly. What I especially liked about these 2 guys was that they were really up-front and honest with us. Whenever we had a question or doubts about our purchase they'd lend themselves to help. They went ahead and helped us get a good deal on the car and never felt any pressure to buy the car at that moment. As a matter of fact it took us 5 days to actually buy the car, yet they called us and told us that they were working and that they'd agreed on a deal and so we went ahead and finished the deal and got ourselves a new car. I 110% recommend for anyone out there looking to buy a Nissan, to contact these guys and they will not steer you wrong. They have made a customer and a reference for life. Thanks once again to John and Alberto.
carlos2012
Apr 23, 2012
I myself work in the customer service and i'm always looking for great service. The employees of the Carson Dealership did a great job and helpful very helpful to me and my wife. I have bad credit and they help me as man out of this world, because they help me i'll start new credit. James and Irene did man wow wow a legendary job, myself and mu family thnak you soooooo much.
rock_b
Apr 23, 2012
My overall experience at Carson Nissan was excellent. Everyone that helped me was so nice. I could tell their goal was to get me the best deal possible in a short ammount of time, which was great since I came from 5 hours away. From my initial call to me walking out the door with a pair of keys and my new vehicle, the employees at Carson Nissan were the utmost professional, kind, and customer oriented people that I've dealt with. I really feel that everyone did whatever they could to provide me with a great product and a great car buying experience.
AngelHernandez12
Apr 22, 2012
John helped me and my family by makin us feel comfortable in looking at new cars. i highly recommend this to anybody looking for a new or used car
Anna lee
Apr 21, 2012
I am very please with the service that I received at the Carson Nissan.John repersented the company in a very careing and outstanding professional manner! I will definitely recommend John and Nissan to my friends!!
cheryl0311
Apr 21, 2012
Our over all experience with our dealers John Ancheta and Henry Bautista was outstanding. They delivered and met our expectations as first time buyers of a new sedan car. They were sincere and knew how to listen to our needs. These are the reasons that made us close the deal after 3 visits.
anachav
Apr 19, 2012
Looking for reliable van for the family so we went to some dealerships and stopped at Nissan. We spotted the Quest and test drive with John. John is very friendly and nice, gave my kids popcorn. We will tell my friends to buy here.
JEFFGHOLT
Apr 18, 2012
After spotting a great deal on a Nissan online, we went to Carson Nissan where we were fortunate enough to be taken care of by Jose Gonzales. He was very knowledgeable and comfortable to deal with. The sale was pressure free and ran fairly quick after we agreed upon the price and financing. both the sales manager as well as the finance manager left nothing to be discovered and were upfront and honest about everything.In short, I would say that of all the new car buying I have done in my 40-plus years on this planet this was the single best transaction I have had. Jose is the new breed of car salesmen and he leaves the sleaze and cheesy sales tactics of old where they belong, in the past.
michaelB67
Apr 18, 2012
Went to Carson Nissan for an oil change then spoke to John that i need a seven passenger suv. John showed me a used one then test drove the suv. John made me feel comfortable and not pushing me towards purchase. Will recommend John to my family and friends.
vanessa360
Apr 16, 2012
Jose was very informative about the model I wanted to purchase - He really made my day when the exact model was available! I would recommend anyone to visit Carson Nissan first before going to any other Nissan dealer!
creena26
Apr 14, 2012
this was a very great sales person, they were fast had all the paperwork done before my husband got there to sign. brought the car to the house took the other car away.
Ladydestinee18
Apr 14, 2012
The above mentioned employees Henry Bautista and Rene Sagastume were very professional, accommodating and has provided me a very good customer service. Offered us detailed informations regarding the car. They were very easy to work with and direct to the point. Over all my experience was great!
marlbat
Apr 13, 2012
I got a new sentra from Nissan Carson last week. John help me to get lower payments in a new car. Overall I'm happy and will go back to Nissan for another car. Thank you Nissan and John!
rossan47
Apr 13, 2012
Was comparing if i will get a rav4 or a rogue. Stop at the dealer with my family then John and Albert hooked me up in new Nissan Rogue. Better engine and handling. They also help me to get approved. I'll recommend them to my friends.
e.wadejones
Apr 13, 2012
Mr. Zarate was terific in his approach to dealing with us. He understood our vehicle requirements and our price threshold and worked in a low pressure manner to get us what we wanted at a price that was very reasonable.Thanks,The Jones family
svinson
Apr 9, 2012
I was really quite surprise of walking out of Carson Nissan with a brand new 2012 car. The staff was helpful!! I'm greatly appreciative! My situation was kind of complicated and they helped me out of my situation. Thanks Carson Nissan! :)
Jade-Mik
Apr 4, 2012
My husband and I have been looking for a car. My hubby has been eyeing the Armada and Pathfinder, however we couldn't find the right price for a certified pre-owned car. We took a chance one night and walked into Nissan (Carson). First person to greet us was John then followed by Henry. Within 30mins, we've test driven an Armada and Pathfinder. The next thing we know we've purchased a car. Love the no haggling and excess hassles of car buying. These two gentlemen have been great. Buying this second car was less stressful than the first. Thank you John and Henry..... 2 thumbs up!
mq1130
Apr 3, 2012
they were really friendly and helpful. when i asked them for something they automatically answered or tried to help me with the most they could.
papales
Apr 2, 2012
I appreciated that I didn't get the expect "car salesman" treatment. I was spoken to and treated like I was of value. There seemed to be a great deal of openness that really was unexpected. Jose is a very good employee.
ecastellon67
Apr 2, 2012
I was very happy with the car i was offered and it was given to me at a reasonable price and they really listen to what I wanted.
jimdarjj
Apr 1, 2012
My sales rep Renee Sagastume and his manager Oscar were the best car sales experience I have had in over 25 years. They surpassed my prior relationship with the BMW dealers. I highly recommend Renee from Carson Nissan to everyone looking to purchase a vehicle. He made me feel at home. Thank you Renee and Oscar!!!
elniquita
Apr 1, 2012
UN SALUDO A MARVIN GODOY, POR SER TAN AMABLE, CREATIVO, FUI MUY BIEN ATENDIDO Y GRACIAS A SU AMABILIDAD Y COLABORACION LOGRE OBTENER MI CARRO, FELICIDADES MARVIN ESPERO SIGAS DE EXITOS EN EXITOS,ATTE. DAVID FLORES
schapman96
Mar 31, 2012
I was interested in the all electric Nissan Leaf. Irvin Vasquez was fantastic in taking the time to explain all the options I had to choose from. Because of distance limitations, I opted for another car but when Nissan advances technology and distance is not an issue, I would definitely go back to Irvin and Carson Nisan.
loancuong
Mar 30, 2012
He made my purchase of my car very quick and easy. He gave me a variety of choices to choose from to buy, and made me make a great purpose.
smlatino25
Mar 29, 2012
Great price and great people. Fernando and Oscar where great! I would recomned this dealership to family and friends.I love my new Frontier truck
martianvoodoo
Mar 27, 2012
My experience was great. I was received with celerity and the staff and the atmosphere was warm,friendly, and the employees seemed to have formed close bonds. Andre and Martel were both of great help, on the one hand, helping me find a car that would fit my needs, but on the other hand suggesting other alternatives and options. All of the employees functioned as a unit and as a whole, there seemed to be a desire not to make a sale, but to get me a car. As a result, my experience was excellent, other services were acknowledged, the selection was great, and I will definitely be recommending others here.
mknezev
Mar 27, 2012
John was very accomodating and patient in my decision making process. I had a new car purchase in mind and he did all he could to make it happen for me.
Bpanther
Mar 27, 2012
This dealer was very friendly, helpful and not at all pushy and that was a plus for someone like me who just wanted to get in and get out with the vehicle of my choice. The sales consultant that I was assigned(Jose Gonzalez) was very helpful, friendly and extremely positive. He knew quite a bit about the car that we wanted and told us some things we didn't know which was very helpful in our decision. We didn't even have to consider any other car after some of the info he gave us. We are very appreciative of him and everyone who had something to do with our purchase. I would recommend this dealer to anyone.Thanks Carson Nissan!Sylvester Mathis
Leani143
Mar 27, 2012
Hi! I'm a first time buyer and I am very thankful to John Ancheta for helping me make this experience an easy going process. With his help I was able to find an affordable car that I am walking away with and monthly payments he helped me with..
teddomingo
Mar 25, 2012
Good service, very helpfull explain all the details and very honest. i will recommend all my friend to buy from john and henry. thank you nissan carson.
Ljane24
Mar 24, 2012
John is very helpful and friendly and he was able to give me a a good offer into a brand new car. I would recommend him to other people.
JamesCruz
Mar 23, 2012
Got my new sentra last week from Carson nissan. Great service and good price! This is my first new car, good in gas. I want to thankmy salesman John and his manager.
jjgjossely
Mar 21, 2012
I got my car last week and I am very happy with it! The people that helped me out were very friendly let alone very patient! Carson Nissans customer service is awesome! Everybody explained the process step by step. There was no rush in pressuring us to buy anything but more so of a reassurance of what we wanted (price, car, etc). Im very glad that I went to Carson Nissan to get my car, it was my first experience looking for a car and it only took that one time because after that Im very please with the car I bought!
lory1979
Mar 21, 2012
Carson Nissan is great dealer and the sales consultant Marvin Visit was great answer all my questions and got me a great deal, service was good. This is my second car I get here and if I need a 3rd one ill be back to Carson Nissan and hopping all the consultants are like Marvin Godoy. Thank you
kathylc
Mar 20, 2012
Everybody was very accomodating and helpful. Henry and Ramon were very patient with our inquiry. Just tell them what you want and they will give it to you.
mcsolis5401
Mar 19, 2012
Mr. John Ancheta is a very friendly guy. We met him at a filipino restaurant and he invited us to go to the dealer. At the nissan carson, he helped us get a good deal. He has a very good customer service. He is a very professional salesman explaining to us everything that we want to know. He is also a very polite and helpful man.
Qizhao
Mar 18, 2012
Outstanding service and great attitude and the best prices in town! John Ancheta is very professional. Thanks to Carson Nissan and John Ancheta ! I am happy to have a new sentra
JJ rouge
Mar 16, 2012
well today was a good experience for me trading in a car I had bought with this same dealership. I had gone for an oil change, but decided to ask couple questions regarding bout a trade in, just because i needed a vehicle with more space. Little did i know thanks to Marvin, he made it possible for me to take an suv that met my needs. i have been a customer since january 2011, and know i have a brand new car again. really happy and satisfy.
tinalc
Mar 16, 2012
Everyone was good to me and family they have help me& my kid's drive and travle more comfortable as one family thank you all that help me.... Ms Carter Special thanks to Mr.Irvin& Mr.Alberto
andrea harris
Mar 15, 2012
This is the third nissan we have purchased from Carson Nissan, from Martel Creer, and Lisa Melkonian. Martels friendly service and great attitude is the reason we keep coming back to Carson Nissan, and the reason we tell all of our friends and family they should visit. Martel really make you feel like more than a customer, he makes you feel like family. There is only one word that can describe Lisa Melkonian and that is, awesome!, she really made us feel special. With service like Martel and Lisa's, there is no doubt, we will continue to recommend Carson Nissan to everyone we know. Thank you Carson Nissan, for having such great employees. Mr and Ms Harris.
aliciaortegaOrtega 77
Mar 13, 2012
John was really helpful and nice. I am very happy with my new car. He also set up my Bluetooth. I will go bsvk again to this dealer.
carmenta
Mar 12, 2012
this was my first time at a dealership and i got to admit i was treated awesome, thank you so much for the experience . will recommend for sure
fireball
Mar 11, 2012
John Ancheta and Henry Bautista are the best car salesmen.Honest and great service. I would recommend this dealership to my friends. I would also recommend these 2 salespeople for the best and honest service.
dkinsma
Mar 11, 2012
I had been shopping all week for a new SUV with no luck and was very discouraged. After visiting about every car manufacturer, my last stop was Carson Nissan. What a stroke of luck! I was greated by a friendly sales rep named Larry who showed me the Nissan Murano SV. Larry is the only salesman I have worked with in the past 10 years who was extemely professional and REALLY knew his product. After a test drive, I found I liked it but needed to do some research before seeing if I would buy it. Larry and the Nissan team get extra points for allowing me to leave without saying "what will it take to get you into this vehicle right now?" I went home, did my homework and decided upon the Murano SL. Later in the afternoon I went back with what I thought was a fair offer for the car and an acceptable offer for my trade in. I was greeted by a friendly receptionist who paged Larry for me. I told him the model I wanted and the offer that I was prepared to make. Larry presented it to the finance department and it was accepted. I believe it was a very good deal for me!I'm looking forward to utilizing Carson Nissan for my service needs. If they are as friendly as the sales people are, this will prove to be a wonderful experience in new car ownership.
Andialu
Mar 10, 2012
John was easy to work with. I highly recommend him. We came not sure what we were going to get and helped us make us informed decision and at a good price.
dianayjames
Mar 9, 2012
Martel really looked out for our needs. He found us the perfect car and helped us drive off every step of the way. Thank you for everything Martel.
myra_rm
Mar 9, 2012
Great transaction very. Makes you feel really comfortable and show you a transparent way to buy cars. I would highly recommend Henry again on my next car purchase!!!
Chofo
Mar 8, 2012
Good customer service and good deals. Irvin made my purchase easy and hasel free. Very good sales man . Overall good dealer to deal with and good sales skills.
gailpenon
Mar 8, 2012
Great experience! I was a first time buyer and they really did all they could to work with my budget and helped me get my dream car. They were very helpful and even stayed late after store hours for me. Highly recommend Carson Nissan!
Cabadas
Mar 8, 2012
I want to thank Carson Nissan and John Ancheta for getting me approved in a new Nissan Versa, even I had a bankruptcy they still tried unlike other dealers. Thank you!
Ponygirl33
Mar 7, 2012
I had a very bad experience with another Nissan Dealer in Long Beach, but I still really liked the cars. I first contacted Carson Nissan through their internet department, and was happy to get a quick, friendly,and detailed estimate from Mayra. Every other dealership wanted to meet me in person and talk at length before they would give me a simple quote.Hours were very convienent and I was greeted by Martel, one of the friendliest salespeople. He was enthuastic, but not pushy, and took the time to find the car I wanted in the color I wanted, instead of trying to talk me into getting a more expensive car.Martel and Alberto were super patient with me even though this was the first car I ever brought, and I was taking a lot of time to make phone calls and decide how I wanted to set up my financing. Lisa was the best and helped me understand my payments, got me an even better rate, and explained to me how I can improve my credit rating.Then Martel explained and set up all the features in my new car with me, so that even the time and my radio stations were ready to go.I loved the friendly, non-pushy, atmosphere and got a great price on the car I've always wanted. I would definitely recommend them.
wakeela5
Mar 7, 2012
Both John and Irvin were friendly and worked very hard into getting me into the car that I wanted. They worked hard into getting me the best deal possible that would accomadate my credit score. I drove off the lot with a brand new car an affordable payment and interest rate despite of my credit score. I didnt feel pressure to accept the first offer thrown my way. I told them what I had to work with and they made it happen. I will refer friends and family to Irvin and John for car purchases.
PJ Jones
Mar 4, 2012
The sales team was GREAT and they will work with you and you will leave with what you want. I was very satisfied with the overall experience.
yonie
Mar 3, 2012
My experience with Henry was excellent he was very deligent in getting me exactly what i wanted Martel kept me preoccupied during my wait and when i got my car he showed me how to work all the wonderful things my car had to offer...that keyless thing was a little scary to me lol my experience with those two gentlemen was well worth my visit to get my new car (THANKS GUYS)
Lizaams
Mar 1, 2012
We went to Carson Nissan and got a brand new car. We are really happy to get a new car from John. Nice guy and awesome. Thank you again for helping us.
hiliodor
Mar 1, 2012
I was shopping for a low payment for a lease. I try to stop at carson nissan just to check prices, then John showed me cars and good payment. I will tell my friends to buy at nissan.
robertdamon66
Feb 28, 2012
Linda and John made this purchase incredibly easy and delightful, I have never had a better experience with a car purchase. I fully recommend them wholeheartedly.
Laura Foster
Feb 28, 2012
Larry was very helpful and Lanette. Larry work hard to give me a good price i would agree to. I'm very satisfied. I'm pleased to have met Larry. Larry made me feel comfortable. Larry explain very well the instructions about the car. Larry is excellent in his job. very helpful. He cared in accommodate me with agreement of the car and selected price rate.
Nissan1276
Feb 26, 2012
We came to look and expected to be bombarded with pressure but Larry was quite the opposite. He educated us on the car and was very patient. The atmosphere was so relaxing that we were able to make a decision without feeling stressed out. Very happy with the decision to purchase the Rogue from Larry.
67patricia
Feb 25, 2012
Hard working agents,listen to our concerns and worked out something we could afford for our budget. We are very please with Nissan &employes.THANKS
betalbert
Feb 25, 2012
Arthuro is a great salesman and very polite and professorial. I would use Arturo if I were too buy a new car from Nissan,great deals
dualityofman
Feb 24, 2012
I really wanted to buy a Nissan Altima after doing extensive research on vehicles in the midsize sedan class. I read automobile magazines for months & online reviews from critics & consumers alike. I discovered that the four cylinder Nissan Altima is nearly a flawless blend of performance, comfort & economy. After finally test driving one, the deal was sealed in my mind that I had to own this car. The only thing now I was dreading was the buying process. The last two times I had purchased a new vehicle they were both long-drawn-out, stressful experiences but those were at different dealerships a long time ago. From the first point of contact at Carson Nissan with the internet sales manager Irvin Vasquez, to test driving the vehicle with the sales consultant Larry Morales, to signing the paperwork with the finance manager Lisa Melkonian, it was easily the smoothest car buying experience I have ever had. Everyone was so friendly, professional & knowledgeable. Not once did I ever feel pressured & yet they gave me an unbeatable price. Usually when being thrifty one doesn't expect much in the way of customer service but this time I got both! I can't say enough about Irvin Vasquez, Larry Morales & Lisa Melkonian. They are consumate professionals in their respective fields & are good, decent human beings. Thank you Carson Nissan for providing a wonderful car buying experience that I will soon not forget.
tmjkben
Feb 24, 2012
Larry was a great salesman that was really patient and more than willing to help us out. My mother in law and I both bought a car from him. Larry was the first one to greet us and definitely took his time with us even when we initially told him we were just looking and not really wanting to buy that night. He never treated us as if we were wasting his time. He has called a few times just to check on things and make sure everything is okay. He even got me floor mats for my car since it didn't come with any. i will definitely recommend Larry and this dealership to my friends.
marie103
Feb 22, 2012
Gilman Galvez helped out alott for helping me find the best car for me and the entire team at carson toyota thank you very much......
raul1315
Feb 22, 2012
carson nissan an marvin were awesome me an my girlfriend when looking for our very first new car an marvin stayed with us since the very first minute we got in their an that gave me the impression that he took us serious.so we left carson nissan with a new 2012 nissan juke and we absolutely love it.
NOELSAM
Feb 20, 2012
Henry and John were great when we bought our Nissan Rogue at Carson. They know how to entertain customers in a professional way. These two are asset of Company.
aak2ua
Feb 20, 2012
I got a new car from john. He was helpful. They also took some money off of the sticker price which was good and helpful. Good job.
Brea Capulong
Feb 20, 2012
John and Henry helped me and they were awesome. Cheap price on a brand new car :) they were very nice and helpful :) best dealership ever !
Burro111763
Feb 19, 2012
John did every thing to get me my deal I wanted and without pressuring me to buy on the spot, he was very professional and handled himself very courteously and very friendly. I will reccomend to my family and friends, I'm happy with my experience.
Randy92
Feb 19, 2012
Great service, was helped by the best people they have in the business ( John Ancheta). Everyone should come and experience what the carson nissian dealer has in store!!!!!
Scott21
Feb 19, 2012
John Ancheta treated me with respect and dealt with me in a fair way I was pleased with the service I recieved and would recommend this man and dealership to friends and family
mmacisso
Feb 18, 2012
From the initial contact over the internet "Car Woo" to negotiating the best price for my car, my communication with Lai Cee was great and it motivated me to visit Carson. Once there, everything that was promised online was delivered.
Pheyshaun
Feb 12, 2012
Mr. Luquin was just excellent he was very patient and found the car and price that we were looking for, we had been searching for about two months from San Diego to L.A. ...Mr. Lunquin kept in contact with us but didn't hassle us like most dealerships this is what brought us back....he found the car...he and your staff was very professional..and we will definitely refer others... This was why our ratings for this dealership was so high...Keep up the good work........Michael and Sharlyn Jackson
Swit16
Feb 11, 2012
John Ancheta helped me to get a new Juke. Treated me and my uncle like a family. I will refer John and Henry to my family.
Leo2212
Feb 11, 2012
I came into this dealer discouraged thinking I was never getting a car, rest drive 3 and am driving out with a 2011 Nissan central! They hussled and did everything they could. I'm so grateful for them!!!
littlekaryn
Feb 9, 2012
Martel Creer was the best sales person that I have ever had. He was very kind and friendly. He made me feel at home and he understood my needs. He was very knowledgeable of the products that I wanted and he gave wonderful suggestions to help me decide on the perfect vehicle that I purchased from you and I am happy with the purchase and I feel that I was given a great deal Martel made the whole experience there amazing and memorable. Because of him Carson Nissan will always be remembered and I will always remember Martel. Thanks Martel. It was a pleasure. I will be back for my next purchase and I will send all my friends over.
lindsijade
Feb 7, 2012
I had an AMAZING experience at Carson Nissan. Manny and John are very friendly and got me exactly what I wanted. They were very helpful and I would recommend them to anyone wanting to buy a new a car. Manny is so NICE and gave me the best advice and I truly appreciate him being honest with me. He truly helped me out! John is the best. He answered every question I had about my car and made sure I was happy with my purchase. Carson nissan gave me awesome service and I am so happy I got my car here! Thanks! I absolutely love my new car!
charlesmcnutt
Feb 5, 2012
Very nice & even drove with us to our house to sign additional papers. Helped set up blue tooth on car. Great sales person & very helpful. Would definitely recommend friends & family.
maryannehartley
Feb 5, 2012
I had an excellent experience at Carson Nissan with Oscar Rodriguez. He was helpful and conscientious and answered all of my questions about purchasing a new Nissan... which I did. I would highly recommend him and Carson Nissan. Thank you. I love my new car!!
Sabrina Orozco
Feb 4, 2012
I have had negative experiences at other Nissan Dealerships. Carson Nissan has come to the rescue! Their service department is awesome. The customer service and quality of work is top notch. They speak to you one on one and it they make you feel important. Being a woman I have dealt with people in the auto industry thinking I don't know what I'm talking about, so they think I won't know what they are talking about. Carson Nissan makes me feel competent and explains the issues to me and takes what I have to say with great consideration. The vibe of the dealership is very welcoming. If they are not helping you directly, they greet you in a warm manner. Just want to say thanks!
MariaBern
Feb 3, 2012
My father saw on tv that Carson Nissan have specials. We decided to check it out and a young guy John help us to get a car. He is honest and nice guy. I will tell my friends to buy a car at Nissan and John.
rosa ramos
Feb 3, 2012
I REALLY RECOMMEND THIS DEALERSHIP AT CARSON NISSAN,AND WITH THE HELP OF HENRY BAUTISTA,FOR BEING ATTENTIVE,FRIENDLY ,POLITE AND ASSISTED US ALL THE WAY AS BEST HE CAN SO WE CAN GET THE CAR I WANT,THANK YOU FOR BEING THERE WHEN WE REALLY NEED SOMEBODY TO HELP US TO BUY THE CAR I REALLY WANT.THANKS HENRY BAUTISTA.
cu022a88
Feb 3, 2012
Awesome service and support! Friendly, helpful, go out of their way to accommodate special situation e.g. transportation to pick up documents. Always attentive to needs and requests, in all excellent place to buy a car! Totally recommend friends and family to make sure to stop by when buying next car.
BephonPhet
Feb 3, 2012
Great friendly service !! John and Andre helped me out alot! They Took good care of us! Greatly appreciate it! Will recommend them to my family and friends!
MikelS
Feb 1, 2012
My family have purchased three cars already from Irvin, its always been a great service and clear communication. Upfront discount, no haggle, and no hidden agenda like most other sales people. My friends and family will continue to purchase our cars with Irvin regardless of what dealership he is at, but FYI, Carson Nissan is one of the nicest dealerships I have seen, not just the facility, but the staff as well. I think its a good match having Irvin work in such a great dealership. Carlos was also great, knows the cars well, and was great on the test drive. Thank you for all your help. My uncle is very happy.
krnxyujah
Jan 29, 2012
I thought it was about time I write a review here and share my experience shopping thru the internet. My shopping experience with Carson Nissan was excellent. This is the first time I am purchasing a vehicle and Irvine Vasquez and John Ancheta have been of great help. They sent me a quote right away! but what really impressed me is, It was a real quote. I have received dozens of quotes from other dealerships that where lower, and off course, as a shopper, I wanted to go with the cheapest one, Irvin warned me about other dealerships giving me a low number to trick me to come in, he was right. Gardena, Universal, both did not honor their quotes. whats the point of having an "internet department"? (ill save my rants for their ratings). Long story short, Carson Nissan, Irvin, and John thank you guys for being transparent and for being honest from the beginning.
Galvanlazaro
Jan 27, 2012
He was very friendly. He knew what he was talking about and was able to answer all of my questions and concerns. Very efficient and fast. Would definitely recommend if had too.
Mahealani548
Jan 26, 2012
My boyfriend had been thinking about getting a new car, but wasn't sure what kind of car to get. Do to some unforseen circumstances, he needed a car ASAP. Since he lives down the street from the dealers in Carson, He had gone to Toyota and Honda and Nissan (was the last stop). The employees that he worked with were great. They were more friendly, knowledgeable and understanding than people he had encountered at the other dealerships. He didn't feel pressured to purchase the car; he was very comfortable with whom he had worked with. In the end, he ended up purchasing a car that he likes. Thank you Carson Nissan/Lai-ce/Martel.
ErnAlvarez
Jan 26, 2012
I buy new sentra at Carson and I get the special edition with nabigation and sunroof. John is like a friend help me get good price. Thank you
Mcnutt
Jan 26, 2012
My parents got a letter because they have a higher interest rate. They went to Carson Nissan and got a cute little car for a lower rate. John Ancheta their salesman was awesome! He even deliver the car at home. My parents are really happy with their new car and good service.
idell
Jan 24, 2012
This is My 2nd Nissan Altima that i have bought from this dealer and i have to say this was a great experience, Larry didnt make us feel rushed or obligated to buy the car he knew our situation and he help us any way he could!!! Thanks Larry/ Carson Nissan i will most definitely recommend you to our friends and faimly!!
msellier
Jan 22, 2012
I would recommend this Dealership very highly. I recently purchased a Versa and the customer service was great. Irvin Vasquez worked with me and came up with the numbers that helped me purchase the car with the options that I wanted. I had met Irene on a previous visit and she came to work on her day off when I was ready to test drive and purchase the vehicle. Irvin also made a follow up call after the sale and told me to ask for him when picking up some accessories that I ordered the next day.
amilan79
Jan 21, 2012
I highly recommend this dealership!!! ...especially if you are looking for a new Nissan vehicle. My recent purchase of a 2011 Nissan Armada was my second purchase at this dealership. I appreciated the help and attention that they gave me toward the new purchase of my vehicle, and very astonished af the knowledge and backround that they knew about all the vehicles they presented to me. All-in-all, if and when I had another opportunity I would look to purchase another vehicle from this dealership!!!
cmandy06
Jan 20, 2012
I visited this dealership because they sold a family member of mine a car and the minute they recognized me, they made sure to take very good care of me. I asked a large amount of questions being that I was a first time buyer and they made sure to go over everything with me. They were very flexible and also very friendly. I felt that I got a great deal and know that if I need help in the future with anything I can ask for help without hesitation. I felt respected and taken seriously, despite my younger age, and have been spreading the word about Carson Nissan since the minute I stepped into the dealership to test drive and talk numbers. Having signed a deal for my Nissan Versa, I am completely confident that I will be happy with my first, brand new car for many years to come and appreciate the patience I was given with the amount of questions and requirements that I had :)
jenreg
Jan 20, 2012
Henry helped me beyond expectation. I wanted to look at the Nissan Rogue but Henry pointed out the 2012 Nissan Juke with the many luxury capabilities. He gave me a detailed explanation of all the features in the car and left me with no questions to ask. Recommend this dealership and its employees!
sntfrmabv
Jan 16, 2012
Went in with my dad to look to trade in his 05 Grand Marquis for a new vehicle. Marvin was very patient with us and showed us many cars and listened to us to make sure he got what he was looking for. Marvin showed us the Sentra, Versa and the Altima. He worked with us on getting us the best deal and at the end of the day, my dad walked out with a 2012 Altima. Marvin was a great sales person and a joy to work with. Made us feel very welcomed and part of the family. If you need a new vehicle or used, look for Marvin Godoy, highly recommend him and his knowlede. Gracias Marvin!
nl19f3
Jan 15, 2012
All employees since the time I walked in were extremely helpful and polite. My needs and requests were accommodated and met to my satisfaction and I was able to walk out with the car I wanted. I love my new car and I will definitely recommend the dealership to family and friends!
Jcantu56
Jan 13, 2012
Gilmar was very professional and patient. He was very helpful in helping us choose our car. We are very happy with our purchase and plan to go back when we buy our next car.
Takuro
Jan 13, 2012
I was shopping for a van at Honda and i saw Nissan next door. I decided to go to Carson Nissan and John helped me right away, showed all of the inventory and gave me options. John gave me a good deal on financing and good service.
mickee28
Jan 12, 2012
I truely had a positive and pleasant experience at this dealership. Everyone I dealt with was friendly and professional. I would recommend this dealership to others and I will keep it in mind for future car purchases.
mkeppler
Jan 10, 2012
I drove over 3 hours to purchase my car from Carson Nissan.We agreed to a very good price over the internet(beat my local dealer by $2,100). When I arrived the car was there. They showed me a contract at $200 *under* what they had quoted. I wanted to be honest so I told them of their "mistake" ("a deal is a deal"). They want back an re-ran the numbers and it came back that it was $200 under and that is the deal they gave me. There was no pressure to add items or extended warranties I did not want. Fair, simple and honest--and the best price I could find. Excellent experience.Note: I had the exact *opposite* experience at Universal City Nissan. They quoted a price about $400 under what Carson Nissan quoted. When I went there, they did not have the car. Then they refused to stand by an email from their salesperson specifically agreeing to the price with exactly the items I wanted and including tax and license. First, they said, "Oh, tax and license is extra." (about $1,800). I then showed them the email that it was specifically included. Then they said, they could do it, but I had to purchase and extended warranty (about $1,800). I showed them the email did not include any such stipulation. Do you see a pattern here? Anyway, I walked away from the sleazy Universal City Nissan just about ready to pass on getting a Nissan product.I gave Nissan one last chance with Carson Nissan--and I'm very glad I did. Night and day! Do your research and let Carson Nissan be your benchmark. I doubt you'll find another dealer who will match their price or service.ps: I have a law degree and have taught negotiations and business ethics at a university for almost 25 years. I am well aware of the "tricks of the trade." As a result, this recommendation comes from someone who (hopefully) knows a little...
ceej15
Jan 8, 2012
My husband and I recieved impecable customer service. Even though we showed up 30min before closing, we were given addiquite time to look over the vehicle of choice, test drive, and work out a great deal. We were never rushed, nor pressured in the slightest, we felt extremely comfortable. Salvador, James,and Alex, thank you for your outdstanding service. We came home very happy with our purchase.
mdg17
Jan 7, 2012
For being a first time buyer my experience at this dealer was amazing, from the moment I walked into the dealer the people were very friendly and quickly began to help me search for the right car for me. The sales consultant Carlos was very nice and explained everything I need to know which was very helpful because it helped me make my decision on a car. Oscar and Lisa were also very helpful in helping finish the process and come to an agreement that satisfied me. With the help of these people I was able to drive away with the car that I wanted and very happy.
yvetruiz
Jan 4, 2012
I would recommend this dealer to everyone. Fernando worked with us to give us a great deal and had us in and out of the dealer because he knew that we were in a hurry. John took his time to show us all the features that the car had and made sure all our questions were answered and that we felt comfortable using the features of our new car.
genagreco
Jan 4, 2012
The service was great since we got there. They were friendly and work with us to get exactly the car we wanted. I really appreciate all the attention that was given to us.
paultngo
Dec 30, 2011
I went to Nissan Carson to trade in with my lease vechie. Henry helped me out and got me a good deal on 2012 Nissan Sentra and I can get away from my current lease.
erwin703
Dec 27, 2011
After a quick email response from Lai-Ce Shum for a follow-up on my inquiry regarding a Nissan Titan, I decided to visit the nearby Nissan Dealership the following day. I was cordially greeted by a sales representative, who introduced me to Lai-Ce. She was very intent on listening to my requirements, and presented multiple trucks that would suit my needs...she was very patient and has a really good sense of finding solutions with my search, and offered me to test drive a Titan SV. Dreading to feel the coming sales pressure, we went back to the showroom, where I was presented a good price for the Titan with the factory discounts, etc. Unfortunately, the price was still out of my budget. However, Lai-Ce was straightforward, but really easy to talk to and worked diligently with me in coming up with a great price, which included my trade-in vehicle and a holiday discount incentive. After accepting the offer, Marvin helped in preparing my truck, and I was brought to Lisa to complete the financing and paperwork. Lisa brought to my attention the great rate, and patiently explained the break down of the numbers. Marvin also took extra care by explaining how all the gadgets worked in the vehicle, and even filled up the gas tank :)Overall, I was very very pleased with the successful transaction, and working with the Carson Nissan team, who made me feel welcomed...it was a very Merry Christmas!
Tiny Fox
Dec 25, 2011
I filed BK last year, and most of the dealers I've spoken to, have either said no, or wanted some over the top down payment. The the guys at Carson Nissan, went the extra step, to get me financed. They not only got me one good offer, but kept on it, even after they gave me the car, and found a better deal, with smaller monthly payments, and only a little bit more down. I would highly recommend Carson Nissan, to ALL my friends, they are GREAT
gforce678
Dec 24, 2011
It was a great experience, everyone was very helpful. They all did a great job in getting me into my new car. Thanks a bunch.
lizcast562
Dec 24, 2011
Well I went from a 07 Sentra to a brand new 2012 Altima and I must say Marvin and James treated me well. The price was fantastic couldn't of had a better deal anywhere else. They worked with my budget and what can I say I'm extremely satisfied with the people and price. My experience was awesome. I recommend anyone here if your looking in buying a new car or even getting service to your car.
mcritser
Dec 19, 2011
When I arrived at Carson Nissan I immediately felt a warm reception. Both John and Fernando were friendly, knowledgeable, helpful and sincerely concerned with making my experience the best possible. They worked towards making my purchase as catered to my needs as possible. I felt my needs were considered above anything and whenever I had questions or concerns they were addressed and explained fully. I truly appreciate the patience they displayed as I've never bought a car before and needed as much explained to me as possible!
ucrgirl2525
Dec 19, 2011
We enjoyed our car buying experience at Carson Nissan. John Ancheta is a very nice and honest salesperson. We look forward to doing business with John again in the future.
nlbkwell
Dec 19, 2011
John Ancheta and Lai-ce were excellent sales representatives. They were very attentive to what I wanted and they made the deal hassle-free. Everything was explained clearly and accurately and the customer service was excellent. I will definitely recommend this dealership and John Ancheta and Lai-ce to all of my friends. I hope to be able to send multiple referrals to this dealership. Way to go Carson Nissan! :)
w8ing2exhale
Dec 18, 2011
This was the best buying experience I have ever had buying a car. There was no pressure, no waiting games, none of the bad stuff I had experienced buying cars in the past. I told them what I was willing to pay and for how long and I got exactly what I wanted...and then some. They really listened to me and gave me an extraordinary deal. I will defintely be back when I am ready to buy another car. I am overjoyed with my car and with my car buying experience. I'm still amazed at how easy and smooth everything went. Last but not least, these are some of the friendliest, nicest people you could do business with.
klope008
Dec 18, 2011
The service was great, we were accommodated well and were made to feel welcomed. Oscar was very patient with us and also showed us various vehicles. He was also very friendly, making it easier for us to choose Carson nissan as our dealer. Great customer service overall.
jamiejh08
Dec 18, 2011
HE tried every way to get me the car I wanted but inseted goy me the car I needed, even the color that I wanted by runninng all over the lot to find it.
franzwaynerivera
Dec 17, 2011
My family and I are very happy customers. The facilities were extremely clean, everyone was professional, and the employees were all very encouraging in general. While we were greeted with smiles and offered good deals, I must particularly note that Henry Bautista and John Ancheta were extremely helpful and accommodating to what my family and I were looking for in a vehicle. My family and I all expressed our concerns with payment plans, car features and needs, and being able to afford our new car, and they definitely helped us when it came to choosing and negotiating. Overall, I rate my family and my experience with Carson Nissan and staff all 5/5 for their professionalism, helpfulness, customer service, friendliness, overall quality, and even prices. Thank you so much!
DannyLopez
Dec 14, 2011
John and myra were a great help in insuring my customer needs and expectations were met and I am a college graduate and they helped me get approved even though my credit wasnt that good they still were willing to work with me and got me a great deal.
JasonXjuke
Dec 13, 2011
John gave me a good deal for a new 2012 nissan juke..he is really awesome!!! thumbs up!! If you want to buy a car, look for John.
Kevin McNally
Dec 13, 2011
I hadn't bought a new car for many years and was referred to Carson Nissan by a friend. Like many, I dread going through the ritual back-and-forth mating dance requisite of buying an automoblile. My initial contact was by email and then by telephone to Linda Webber. Linda was from the beginning cordial, personable, and professional in determining the availability of the hard to find model I was searching for. Within a few days she had the exact model and we set an appointment. Her co-worker Larry Morales met me promptly and proceeded to got through the car's features. We took a test drive and then Linda helped my wife and I through to options for purchase. There was never a moment where we felt uncomfortable or pressured to buy - very professional. Due to their collective efforts, my attitude towards the car-buying process has been changed, at least at their dealership. Overall, a satisfying experience for a process that is often not one.
pasblue
Dec 13, 2011
Hello my name is Peter on be half of my mother Sabina Chavarria that she buy her new car. I just want to thank a lot to your sales person Arturo Ruiz for helping us, my mon and me to get her the car that she want it. He show us the car that you had the red, white and grey but my mon did not like those color that you had, then he said what color are looking for, she said I like the blue then he star looking for the blue color car, then he came an said I have a blue car, my mon said I want to see it, when she saw it she love it. I want to said thank you on getting the blue car that she want it and for helping on getting it. Every body was very helping from the sales people to the finance service that Lisa Melkonian gave us, she was very nice on helping used understanding the paper work. I love your attitude how she those her work. I want to thank her too. I will recommend your delear to my rest of my family and friends for the nice service that you gave used. Thank you much for making my mom happy. Thank you.
mvkiran2002
Dec 11, 2011
Buying car experience was excellent. The best ever customer service only from Fernando. Would like to continue to do business with Nissan. Would also recommened to friends.
Tonya310
Dec 11, 2011
Just bought a new car from Carson Nissan. John Ancheta hooked me up! my experience with Carson Nissan was awesome . John is an outstanding person who truly cares ! Thanks again John!
Lizandra
Dec 10, 2011
Good dealer really helpful and nice good place to buy a new car . John Ancheta was really helpful trade my old car for a new car w a smile truth is I came in saying I didnt like nissan cars n came out with one
lbcycler
Dec 7, 2011
No hassle, friendly, in and out in record time. Definitely would recommend talking with Lai-ce Shum, she knows her stuff and is there to help. Great car buying experience.
ahenao16
Dec 6, 2011
The service and professionalism of both Linda and Lai-ce was outstanding. They worked hard on getting me exactly what I wanted. They had a tough time finding my truck and they pulled through! I have worked with my broker on several car purchases and this was the first time using Carson Nissan. They offered the exact same customer service that I had received at the other locations. The biggest difference was that the gals were very personable. I felt like they actually wanted to know something about their customer. They weren't interested in just chatting about the car and shooing me out the door. I would gladly do business with them again.
Stillalizay
Dec 4, 2011
Andre armenta is the complete and ideal sales manager of this dealership, he represents sincerity, willingness to help and to go above and beyond any customers expectations.he never gave up on me,called and followed through without being pushy about the car that I wanted.I had so many demands on the car I wanted with such limited budget but he still pulled a miracle,I call him the David Blaine of sales.but,on another note I would say he gained my confidence and trust and I have always thought not to trust people in the dealerships but he completely changed my mind, I consider him as a friend and why would I go somewhere else to buy another car,I would rather go to Andre and make my life easier.hopefully,this goes up to the upper management, and give this guy a positive recognition,for me and my family I think he is what Carson Nissan is all about,great customer experience, with integrity and most of all a really good person.don't forget mr.jj, he also goes out of his way, to help.and to anyone reading this review,go to Andre and ask for his help,you will never regret it...
susy_cuevas2000
Dec 4, 2011
The customer service was Excellent! Great Team work and Cooperation. Indeed helped me find what i was looking for. Carlos Orellana was an Experienced Associate. I do Recommend to anyone. Thank You Carson Nissan !
CCasarez
Dec 2, 2011
Gilmar was very attentive and made sure he did all he could to work with my budget while making sure I bought a car I was happy with. He was patient and very helpful. He took the time to help me sync my phone to the bluetooth in my car and explained the different functions that my vehicle is capable of. Overall I had an excellent experience, I'm happy with my car and was satisfied with the service Gilmar provided.
Ramirez74
Dec 2, 2011
John and Alberto made my purchase easy. They got me the best price and good customer service. Overall I am happy with my new 2012 Versa. Thanks a lot!
drklbc
Nov 30, 2011
Irvin was a easy going and didn't play any "dealership" games. I told him what I wanted and he went to work for me and got me something close enough to my liking. Marvin was easy to work with and listens well. At the end of the day I didn't expect what I received from Carson Nissan... 0% for 60 months, Security Plus/Lojack and a new 2012 Altima. Probably the BEST dealership experience I ever dealt with... I will be coming back to talk to Irvin/Marvin for a future purchase maybe the GT-R. :D
BeatrizPS
Nov 29, 2011
Our experience was Great. Martel was the Best, he was Helpful and attentive to our needs . Alberto was cool and understanding and glad he worked with us. I will most likely tell my family and friends to come to Carson Nissan, and We will defiantly come back for our next car.
TorranceLR
Nov 29, 2011
We stopped in on Tues Nov 22 with the intention of looking and possibly test driving. We went for a test drive in the Altima Coupe and after speaking with Martel and finding out that Nissan was offering 0% at 5 years, we opened discussions. I can honestly say that for the first time during all the times I have purchased cars, this was the most enjoyable experience. We had a discussion between dealer and buyer that ended in a win/win for both parties. The staff of Martel/Victor and especially Lisa made us feel comfortable through all process's and while I extoll the efforts of Martel & Victor, the treatment from Lisa during the financing/purchase was the most professional car buying experience I have ever been involved with. I can say without any reservation, that if you are in the market for buying; leasing a car, you owe it to yourself to go to Carson Nissan during your search. No doubt should you purchase, you will come away feeling like we did.
sandovaltt
Nov 26, 2011
Larry was very helpul to find the car I want, he is very friendly and knew how treat me as a customer. Thank you Larry for all your attentions and time you spent with me to find my car. You are a great sales person.
brendz
Nov 26, 2011
Great and Excellent experience with nissan carson. John was so helpful with us. He did all his best for us to be satisfied. Frienddly and approchable.
dlopez6868
Nov 24, 2011
Excellent service and friendly, well-informed salespersons! Great cars and priced competitively. I had a great experience all around. I'd definitely recommend Carson Nissan to friends and family.
wendy84
Nov 23, 2011
They were very friendly and I liked the fact that they were able to help me get the car of my dreams. Very good service
MartaBa
Nov 22, 2011
I got a new Altima from Carson Nissan and also got a good deal. The salesman John is helpful and honest. I am very happy and will go back with my friend who needs a car.
Regulo
Nov 22, 2011
John and Andre were great they got me a awesome deal and got me out of my car I would recommend anyone looking for a car to go see them
blewknight1
Nov 21, 2011
Help me get a car I was comfortable with, I really like that a lot. Finance Dept was very helpful and very kind to deal with.
cynthiamason
Nov 19, 2011
I had almost given up in buying a car. I had been to 3 different Nissan Dealers, and I must say Martel was determined to get me into the car I wanted. Martel is so AWESOME he is very detailed and about pleasing his customers. His customer service is outstanding. I felt very comfortable during my visit. Once the sales was approved he took the time to show me how all my features worked. I wish all sales people could have his wonderful qualities and expertise. I'm very satisfied an riding in my 2011 Maxima. Thanks for everything Martel.
aalaniz
Nov 16, 2011
I didn't really work to negotiate the fee for the car. I felt that is was resonably priced, but I feel that I could have received a lower price after the fact. I also noticed that other dealerships offered a free Ipad with the purchase of the same car, and I did not get that.
laurasilva777
Nov 16, 2011
MY OVERALL EXPERIENCE WAS EXCELLENT. ANDRE WAS VERY ATTENTIVE TO OUR NEEDS.EVERYONE at CARSON NISSAN IS VERY PLEASANT TO DO BUSINESS WITH. THANK YOU. I LOVE MY CAR.
Tanya2
Nov 15, 2011
Buying a car at Carson Nissan is a great experience. John treated me like a family and bought a coffee from his pocket. Good pricing and customer service! I would recommend John to my relatives.
Sanch
Nov 15, 2011
We are shopping from different dealer and the salesman is pushy so we walked out and stop at Carson. John greet me and my wife told him we are just looking, but John said I can still help you even you're not buying. John is patient and very nice. We found the right car and color we want. Good job John!
alevelgara
Nov 14, 2011
excellent customer service. from the moment i set foot on the dealership, i felt very welcomed and taken care of. I am a first time buyer and Henry was very patient with me, making sure all my questions and concerns were answered. He was able to get me a car that was perfect for my needs and within my price range. He was able to negotiate a great deal with the bank even though my credit was not so great. i am extremely happy with the decision i made.
dmunson
Nov 13, 2011
My experience at Carson Nissan was extremely friendly. I worked with Nanette the entire time, I did my application process online and told her my price range. She worked with me and my family and found us a car that was that was affordable and decent. She was completely honest with us and did not try to sell us just any car. Me and my family left very happy and with a great car!
Renee Biddleman
Nov 11, 2011
Never once did we feel strong-armed or misled into purchasing a car. The staff - John Anchete and Fernando Luquin - exceeded our expectations. Although we did not plan on purchasing a car during this visit, their expertise led to a great deal. Lisa Melkonian went the extra mile in helping complete the required paperwork late into the evening, ensuring that the car could be taken home that night.Great experence, stellar staff and just an overall wonderful experience. We highly recommend this dealership and would purchase another car from them.
1babytay
Nov 10, 2011
when i started out to by a new car i had an appointment with gardena nissan and i went to the appointment and the person i went to see was to busy to help me. so i was going to go to carson toyota but as i made the turn on 223rd i said let me try here to see what they have. when i was walking on the lot martel came out and spoke me being hard headed i didn`t say a word until i saw something i liked and from there on i felt like i ment more than a person buying a car.
rofema79
Nov 9, 2011
I took a friend to carson today to buy a car and never expected to walk out of there in a brand new nissan pathfinder! After careful review to my friends finances she decided it was best to wait, so Irene the salesperson turned her attention over to me and explained everything about rebates and promotions to me. Of course at this point i was super excited and thought why not run some numbers. Irene was so helpful, professional, and very patient to make sure i got the best deal possible. I was so happy with all the associates at carson. They were all very helpful and knowledgable. I didn't feel pressured or rushed which made my buy very easy and comfertable. Thank you so much to Irene and all the staff at carson for their help =)
lbtazz
Nov 8, 2011
The salesman John was very helpful. I felt like i was part of the family. This dealer exceeded my expectations. Would recommend to everyone. Awesome!!!!
Mmariscal
Nov 7, 2011
I was referred to Carson Nissan by my father, who is a satisfied customer thanks to the exceptional customer service he experienced with Marvin Godoy. I contacted Marvin by phone to set up an appointment. He was professionally friendly and courteous. When I met him at the dealer I was very pleased to see a well groomed professional, knowledgeable and respectful person. With his knowledge and experience he helped me become a satisfied owner of a beautiful used vehicle. He listened to my needs and was never pushy. I believe that a deal has to work for everyone involved and he understood that and made it happen. The best thing about this car buying experience was the price of my car! I will be a loyal client as long as Marvin continues the excellent work he does.
spersaud
Nov 5, 2011
I had interest in purchasing a Titan but it was not until I had my first visit Carson that I had found what I was looking. John was the first rep that I saw and provided the most comfortable experience, he referred me to Arturo who provided further discussion for the Titan. Going through a thorough review of the vehicle, John and Arturo were very professional and patient providing me with all the details of the used Titan. After the purchasing review I felt I was buying a brand new Titan. Alex in finance provided me with all the details for the Nissan Certified program with supplement bumper to bumper coverage, which I opted for. This was one of the most truly friendliest buying experience that I ever had. This purchase was my forth Nissan vehicle in six years, I am convinced they are the best style, quality and reliability money can buy. I thank the staff of Carson Nissan dealership for their utmost professionalism in handling my purchase. Thank you.
vanessa52
Nov 5, 2011
We went back for another car, number 3 from Nissan of Carson. Martel Creer is the man to deal with. He is friendly, outgoing and one of the best to work with. We got the car we wanted and for the price we wanted. Our Family will be going back for sure to Nissan of Carson. Martel thank you from, Vanessa & Jesus Acosta.Thank you
lobretta
Nov 5, 2011
I have bought 2 cars from carson nissan. they have the best customer service that I have ever seen in a very long time. The whole staff is always smiling and saying hello, can I get you anything, are you okay, and do everything in their power to make sure that you are satisfied. I always recommend carson nissan to all of my friends, associates, co-workers, and family. Whenever I want a new car I am guaranteed to get one before I leave. and will be very satisfied with the price and the service that I recieve. I would not go anywhere else for a car.
Bien13
Nov 4, 2011
Carson Nissan is rated number one because of their good customer service skills. John Ancheta helped me to get a new car even I don't have a good credit. I will refer John to my family and friends.
Gabriela432
Nov 4, 2011
I've been to a lot of dealers that didn't treat me good and they're pushy. I decided to stop at Carson Nissan just to look and expecting another pushy sales, but I was wrong. I met John a patient young guy and help me get a new car. His manager Albert told me John is the best in sales. I am very happy with my purchase.
songbird53
Nov 4, 2011
Gilmar Galvez was very helpful and pleasant friendly attenive i had a good visit with carson nissan... thaank you Gilmar..good guy you need more people like "Gilmar"
tbarboza
Nov 3, 2011
Both Lai-Ce and Marvin were very gracious, they did their best to accommodate what I wanted and I was given a fair price. The facility is very attractive, clean. I will take my vehicle there for maintenance.Only issue was getting the purchase order. I financed thru my credit union and I was still there for 3 hours because there were a lot of customers and not enough finance people. Not totally Nissan's fault, I did not have an appointment.Overall, it was a pleasant experience. I would consider purchasing from Carson Nisson again.
joanne free
Nov 2, 2011
The staff was very friendly, capable, efficient and knowledgeable. Cartel even drove us 4 miles to our home so we could see if the truck fit in our garage - which was a must for buying a truck.
victoria.kissel
Nov 2, 2011
Gilmar was very friendly and made me feel very comfortable while buying my first car. He really listened to what we had to say and was very helpful in the process.
Fran Pacheco
Oct 30, 2011
We had the best service ever when buying a new car, Nanette Mendez and her assoc Edgar Cruz were a delight to deal with, and I will refer anyone I know to the. I will always ask for the when buying another new car.Frances PachecoPurchase a new car 10/28/11
loh25
Oct 30, 2011
My experience at Carson Nissan was very pleasant. The dealership itself is very clean, welcoming, and comfortable. Both Lai-Ce and Martel were very helpful and worked hard to ensure that I found the vehicle that I was happy with. I would most definitely recommend Carson Nissan to friends and family.
Wainie
Oct 30, 2011
Entire staff friendly, courteous and professional. Nanette Mendez was very helpful in answering all questions regarding the car I purchased. Alex Farrokh in Finance was extremely helpful and professinal. THe dealership itself was very inviting and clean. I would definitely recommend this dealership to friends and family in the future.
Speeder23
Oct 28, 2011
Wev'e been looking for good deal everywhere but can't get one. We stopped at Carson Nissan and John help us get the car we wanted for a good deal. John treated us like family and honestly showed payment options. We will recommend John to my co workers.
adrianj27
Oct 28, 2011
John was really friendly and understood that we had a price budget since the start. He helped me work out a deal with finance company even though I had filed for Bankruptcy last year. He was a great salesmen and a friend.
Roadrunner17
Oct 27, 2011
John and Irvin were awesome, they made the impossible possible. Man, I've been to a lot of dealerships in the past but these two guys are the best hands down.
salza68
Oct 26, 2011
I walked in to this dealership trying to refinance my 09, dodge caliber and talking to John Ancheta , he treat me very nice and explained to me the benefit of getting my car exchanged for a new one , then we discussed all the details about the deal and I ended up buying a new car from this dealership.
efjonly
Oct 25, 2011
I believe I got a Great deal from the two gentlemen that represented Carson Nissan. They were friendly and knowledgable with regards to car salesmanship. I usually get very bother when I visit car dealers but I had a since of comfort this instance.
mjaeger1
Oct 25, 2011
Buying my titan from this dealership was a great experience. John was very helpful and helped explain everything to me perfectly. Everyone was very kind and helpful. Love my new truck
ccdriver77
Oct 23, 2011
John Ancheta was very patient and helpful. I was very undecided about the color that I wanted in an SUV.But, John gave me as much time as I needed. He walked all over the lot with me looking at SUBs. Nevertheless, I finally decided on the color. John spent time with me explaining the Navigation System, Sirius XM Radio, and IPOD set-up. These three things were very important amenities for me. John is by far an awesome sales person! I would definitely recommend my friends to come see him!
Dora Arbe
Oct 23, 2011
Gilmar was very helpful Explaining the Processhe was very thorougly and I appreciate Carson Nissan has great sales person.Thank You Mr. GalvezOct.22.2011
lmartinez1
Oct 23, 2011
Staff members were very friendly and outgoing. They allowed us to test drive as many cars as we wanted. Salesmen gave us our space and were very upfront with what our options were.
JuanLeon
Oct 21, 2011
I bought a new car from Carson Nissan. John is my sales guy. He helped me to choose the right car. John is nice guy and helpful, to be short he is the best.
anatoliog
Oct 19, 2011
Rene Sagastume is a excellent sales consultant,since we meet him into the dealer inspire sach confident person and we are so happy with the brand new car nissan sentra 2012. Thanks so much Rene.
Jesus101
Oct 15, 2011
We bought a Pathfinder from Carson Nissan. John Ancheta gave us a good deal on our trade too. We recommend John to our friends and family. Gracias John!
lalurker
Oct 14, 2011
accurate pricing, no tricks which makes buying experience pleasant and efficient. I don't like hard sales but this place does it right. Will recommend to others as well.
wardjd
Oct 11, 2011
Mike always does a good professional job when dealing with my service issues at Carson Nissan. I have dealt with him on two separate ocassions and in both cases he exceeded my expectations. I will continue to go to Carson Nissan for all of my service needs.Joseph Ward
fujikami
Oct 10, 2011
Gilmar was very helpful in selecting of my car I wanted. He also thoroughly explained the features of car. He selected the car with accessories that I wanted. Very friendly and courteous.
nsambran
Oct 9, 2011
I had such an awesome experience at Carson Nissan the other day!!! Andre Armenta and Oscar Rodriguez were so much fun.. they made my car buying experience grand!!! There attention to specification and my personal needs were on point!! I will definitley come back and bring people with me :)
jeremy87
Oct 8, 2011
Prior to buying a new car, I was really intimidated because I've always heard about how car dealerships always rip you off. Not with Edgar at Carson Nissan. Edgar kept everything straight-forward, no tricks, and even gave me advice for being a first-time buyer. REALLY good advice. Eventually, Edgar and R.C. ended up getting me a new 2012 Nissan Versa for a crazy price, crazy APR, crazy options... basically more than I had expected. I will definitely be buying my next new car with Edgar again. I do not regret this purchase one bit.
PATRICKFAME
Oct 8, 2011
JOHN ANCHETA WAS A GOOD SALES MAN. HE WAS PATIENT AND FRIENDLY! MOTHER GOT A REALLY GOOD DEAL WITH THE CAR. PERFECT NISSAN PATHFINDER! HIS OTHER FRIEND HENRY WAS REALLY HELPFUL. I REALLY RECOMMEND JOHN! THANKS AGAIN JOHN FOR THE GREAT DEAL!
lil3yb3star
Oct 6, 2011
Overall, the service that Carson nissan provided were really good. They helped me and answered questions i was unsure of. Including, Henry Bautista who HELPED ME A LOT because i'm new at this..a new buyer. I would recommend him to my friends and family ...if they were to buy a car from nissan :)
LAteacher
Oct 5, 2011
I just purchased a new car from Carson Nissan. John Ancheta is my salesman, very polite and proffessional. John exceeded my expectations and gave me the best deal. If you want a best experience, go see John.
Michael Proctor
Oct 5, 2011
Lai-ce Shum is the best! She is honest, knowledgeable, and diligent. She cares about her job. What a professional! If you are buying a LEAF, choose Lai-ce as your dealer.
dandeleon
Oct 4, 2011
Lai-ce is the Nissan Leaf specialist. She was very knowledgeable and very helpful. She was able to answer every question and made the sales process easy and pleasant. I have recommended several friends to her already.
herman decuir
Oct 4, 2011
John was very polite and i didn't feel any pressure while he helped me on way to purchasing a new vehicle. John was very professional and knowledgable. I appreciated how he explained the contract to me to it's fullest.
Mgmontiel
Oct 2, 2011
Ramon Suarez is an excellent salesperson, I came in just to look for a Nissan with the intention not to buy one and left with a new car!!!. I will recomend to my friends to go see Ramon Suarez. I'm very please with my Nissan Sentra.
ElizabethFranco
Oct 2, 2011
The service I received was exceptional! Lai-Ce Shum was my first point of contact over the internet. She was friendly and always answered all of my questions. She worked with me until I was completely satisfied. When I came into the dealership, Marvin Godoy was the first person to take care of me. He was highly professional never pushy or overbearing. This was something important to me having experienced 'pressure' when visiting other dealerships. I test drove a vehicle and was very pleased. Later, Lai-Ce joined us and together they both continued to cater to my needs. Finally, I purchased a vehicle that I'm very happy with and I am extremely grateful to Lai-Ce and Marvin for all of their commitment in helping me through this process. I would highly recommend Carson Nissan and their helpful staff. Thank you very much,Elizabeth Franco~
sayonara
Oct 1, 2011
We Bought a new car from John, He is very nice, helpful and friendly, He gave us the best deal. This is our best experience in buying a new car. Thanks Mr. John - Ms. Tsuchiyama
bdurling
Sep 30, 2011
Pleasant experience from the initial call to find out how to get on waiting list though completion of sale. Clear email answers to all questions.
frannechise
Sep 30, 2011
This guy made buying my car easy and he even introduced all the functions of my car before I left. He was amazing and easy to talk to. Answered all my questions and very helpful. He is super friendly and not forceful like most car sales men. Thanks for all your help....Frances
sunlighthughes
Sep 29, 2011
We showed up just to look and to see what prize we had won. From that point on we received outstanding sales and marketing services and ended up purchasing a new 2011 Versa. Initially we were not planning to buy anything but we are very glad that we did and highly recommend Carson Nissan to anyone looking for outstanding sales people and finance people and overall support staff.
rebel320
Sep 28, 2011
Carson Nissan meet my needs. Lai-Ce & Martel were very friendly and professional. Martel really took his time to show me all about the Nissan Rouge and how excellent that car is for a dad with 2 son's. Thanks Martel & Lai-Ce
matador84
Sep 25, 2011
I wish to commend Mike Garcia for the great brand of service he provides me every time I visit Carson Nissan. His product knowledge is very impressive, and his being an "automotive sleuth" has helped me solve some problems others probably would have failed to do. I have tremendous respect for people who not only go out of their way to help customers, but truly know the products they are servicing, inside and out.
aspencer
Sep 23, 2011
Both ladies were very professional from my first encounter with Carson Nissan. I started with Linda Webber to obtain a Nissan Leaf and she delivered on every promise she made. Lai-Ce Shum was the icing on the cake at the time of vehicle delivery. Lai-Ce previewed every aspect of the Leaf with my team at UCLA. She provided specialized training on the vehicle operation and was extremely knowledgeable of the product. She was pleasant, patient and very thorough. Professor Nagy and the Fleet Manager were very complimentary of her skills, knowledge and abilities. Lai-Ce took time to point out special features and even upgradable options we had not purchased on the base model Leaf. As a result, we will be purchasing another Leaf upgraded to the next trim level. Great Job!
melo9156
Sep 23, 2011
no pressure in dealing with prices, people were accomodating even without an appointment,,,looks like they're sincere, straight foreward, and willing to compromise in order to help costumer in their financial difficulties...
Polizzotto
Sep 23, 2011
We had the BEST car buying experience to date! Lai-ce was terrific in every way and we did not feel pressured in any way. Her intelligence, professionalism and knowledge about the Nissan Leaf was very much appreciated! She took great care and time to make sure we understood all the details about the Nissan Leaf and was a pleasure to do business with!
sirmal
Sep 17, 2011
My wife and I had just come from the nearby Kia dealership (where we had been largely ignored despite their army of staff) and next-door Toyota (where the salesman were so aggressive as to leave us totally frazzled) - however Carson Nissan salesman Martel got it just right; relaxed, friendly and welcoming. It was 'no problem' to check out several cars - we test drove a new Versa,explored a Cube and finally spotted an '09 Scion xB that fitted our needs. My wife had been keen to try a manual (i.e. stick shift) version which this was - however test driving it proved challenging finding the gears with a couple of mis-shifts (purely user error!) Martel didn't blink an eyelid but waited for us to be stationary before tactfully pointing out the correct shifting pattern - again, just a really gracious touch that showed great courtesy and that we appreciated. Afterwards I needed a night to finish my research and 'sleep on it' and without pressuring us for paperwork, downpayment, etc. Martel offered to 'keep it in the back' for us. By the following day my wife and I agreed the xB was the one we were looking for - and the fact that our experience with Martel had been really positive didn't hurt! The rest of the staff that helped us with the sale - A.C., Alberto and Lisa - all showed the same helpful, straightforward, non-pushy style; props to them and to this excellent dealership.
mando782k2
Sep 17, 2011
Very Very impressed with the service I recieved! Friendly staff. Being that I was going in for a warranty repair, I figuered they would try to get me get me to pay for some extra service. Boy was I wrong! Not only was my repair fully covered, Their inspection revealed other issues that, get this, IS covered 100% by warranty! So needless to say, I'll be back next week to get those repairs taken care of.Thank you Carson Nissan!Armando Ramirez
abbyL
Sep 17, 2011
This is the best dealership we've been to. The salesman, Martel, was very friendly and gave us a good deal on the car that we wanted. He didn't pressure us into buying a car and he actually listened to us instead of only being focused on making a sale. Lisa from finance was great as well; very nice.
deehubb001
Sep 16, 2011
The overall experience was very good. My fiance and I was really sight seeing but ended up purchasing a vehicle. Our sales guy was AWESOME....
Gil987
Sep 16, 2011
We purchased a new car at Carson Nissan. Our salesman is awesome, John Ancheta gave us excellent customer service and a good deal. We will recommend John to my friends and family. Keep up the good work John!
Sjsosa90
Sep 16, 2011
Mr gilmer galves was great he's been the best sales person by far and I've naught quite a few cars... he was helpful and very easy going he explained everything just how it was and gave me more detail about what I was going to buy... over all he was stupendous. Great job mr galves.
truttmann13
Sep 15, 2011
great dealership experience. everyone was on their A game and got me in and out with an amazing deal in under 2 hours. i love my new truck and am looking forward to seeing if the service dept is as user friendly as the sales dept was
Tamub
Sep 12, 2011
I just love the customer service there. Sometime you can forget there are people with good customer service skills ,And I thank you for everything!
rodriguez123
Sep 12, 2011
John was a very patient man , he helped us until we were very satisfied with our price. I will definitely recommend John to my grandfather that is looking forward for another nissan truck. Im very thankful for this great deal! Thank you very much John :]
Asaunders
Sep 11, 2011
This was the best experience that I have ever had for customer service anywhere and they were friendly and I would like to come back when my husband is ready for a new car
johnnymeats60
Sep 10, 2011
JOHN ANCHETA AND HIS MANAGER DID WHAT MOST DEALERS LACK,JOHN AND ALBERTO TREATED MY WIFE AND I WITH OUR TWO KIDS. LIKE WE WHERE FAMILY. THANK YOU !
moniqued
Sep 9, 2011
Gilmar and Alberto were very helpful. Gilmar was very patient with us in showing us a variety of cars (it was sweltering hot outside). He made sure to meet our needs and requirements of the vehicle. He sat with us through the entire process brought us beverages as we waited to get into finance. He was very polite. Gilmar definitely made our experience a good one. Thank you Gilmar!Alberto also was very friendly and went out of his way to accomodate us. He did what he could to provide us with what we needed to sign on the line and drive the vehicle off the lot that day. He kept working and working on the numbers. I can say we are pleased. Thank you Alberto!
ladybee
Sep 7, 2011
We are shopping for used cars for a month and went to Carson Nissan. We were helped by John a very friendly and honest salesman. John was very patient and showed every car and we ended buying a new Altima. John gave us an excellent customer service and we left the dealer happy.
sentae
Sep 5, 2011
I chose to buy my Nissan Leaf at Carson Nissan even though I live near Glendale because of the good reviews I read. I was not disappointed. From Linda Webber (the EV sales manager) to Lai-Ce Shum (who helped me through the education and purchase process) the staff at Carson Nissan were outstanding. First of all, they were always available when I called or emailed. They were extremely polite, knowledgeable and friendly, even warm. Lai-Ce even went the extra mile and delivered my car to my door after I purchased it (I had a paint protector and Lo-Jack installed so the car stayed at the dealer for two days after I bought it). I can not recommend this dealership highly enough, and I am in the customer service industry!
Ladydee72
Sep 3, 2011
I rate Carson Nissan Dealership a 5 in every catagory, Customer Service, Quality of Work, Friendliness, and Price. The overall experience was Excellent. They make you feel comftable whether you're on the phone and in person. The team was knowledgable, friendly, and helpful they made me feel like they valued me as a customer. I could tell customer focus/satisfication was their main goal and they achieved their goal to the fulliest. Thank you Andre Armento, jose Jaquez, Gary, and Lisa Melkonian for making my car buying experince a Great One! I will definately recommend Carson Nissan to all my friends and associates. I love my new Altima!
Silvia2573
Sep 2, 2011
Mr. Galvez was a very delightful salesperson. Since the beginning we told him that we were in a tight buget and he showed cars that we were able to afford. He was very patient and helped us decide in our first car for our daugther. I recomend you to ask for Gilmar Galvez when you are looking for a car.
krone2
Sep 1, 2011
Our salesperson John was very helpful, kind and friendly. He took really good care of us and made sure everything was good. Thank you so much for all your help and making the extra effort.
oldgal
Aug 28, 2011
John seemed honest in trying to make the customer happy and in reaching comparable deal. He was nice and friendly, not pushy. We'd already been to 4 dealers and he was the only one that had us smiling when we left.
mattskaie
Aug 28, 2011
Nanette really took care of us and gave us a great price right off the bat. I was extremely happy when everything in the paperwork was exactly as she said it would be. John was a great teammate with Nanette as well, he made sure we were comfortable and offered to help us out with whatever we needed after the sale. I would recommend this dealership as well as John & Nanette.
jukster351
Aug 26, 2011
Me and wife went to Carson Nissan to look for a new car. We were greeted by John a very calm and friendly salesman. We go for a test drive with him and he explained every feature of the Juke and gave us a good price. We ended buying a new Nissan Juke. If you are looking for a new car, go see John and you'll never regret dealing with him.
ashikian
Aug 26, 2011
I give the Carson Nissan team 5 points all the way for completely fulfilling great customer service, friendliness, quality of work, over all experience and price. They make you feel like at home and very welcome from the moment you walk in till the moment you walk out. Everybody was just phenomenal on the day I went to get my car and right away Martell found what would be best for me and my college commuting needs and for my budget. Everyone else that made it happen was victor, mike garcia, mehni and noe. Will definitely recommend to everyone. I love my new car!
katebond
Aug 24, 2011
Lai-Ce was extremely helpful and attentive. She gave me all the information I requested and listened to waht I was looking for. I would recommend her to any one of my friends or family. John test drove the car with us. He was very eager to please and came to meet us after we purchased, on his day off. Overall both sales associates were great!
valery53
Aug 24, 2011
Martel took the time to find the exact car I was looking for, from the color down to the accessories. Martel was very pleasant, informative, friendly and fun!
Johninla96
Aug 23, 2011
Henry Bautista assisted me in purchasing my 2011 Nissan Titan. He was great from the start and I highly recommend him. He was honest, not pushy at all (a big plus!), very patient and made my visit extremely pleasant. He's a great salesman.-John
nikachu
Aug 23, 2011
John was great! I'm so satisified with my new car and he helped my father and I the whole way. It was a nice and smooth process and I would definitely go there again for a new car!
johungcpa
Aug 23, 2011
It was a great experience at Carson Nissan. In fact, we ended up purchasing TWO autos.General manager Preston was great and all the other staff who had helped us with the purchase.A great experience.Thank you
zsoltanian
Aug 22, 2011
John was our sale guys he was awesome, understandable and friendly. we went in there and gave them a hard time and he was nice till the end. Thanks john
Ceejayy
Aug 19, 2011
Very helpful and friendly ! Pays attention to what the customer needs . Patient and understanding to what the customer is looking for . Im glad that he was able to help us with the car we needed !
Janett227
Aug 19, 2011
Working with Oscar was a pleasure and he is great. I was not pressured at all & I like that. He was patient and very knowledgeable. Oscar keep up the good work!!
MLP Anonymous
Aug 18, 2011
I recently visited Carson Nissan because I saw some cars on their website that fit my price range and liking. Unfortunately, they didn't have any of the cars I had seen the website when I arrived. I was also told about a new car that was in my price range, but of course it wasn't there either. Maybe it had been a busy week and they didn't have time to update their website. I did end up buying a car. I held pretty firm to my offer, and ended up with a nice car in my price range. John was nice and not pushy like other salesmen. I would go back and see him again. Alberto also worked hard to make us happy.
DKimura
Aug 17, 2011
My wife and I bought a used car last weekend from Carson Nissan. I had spotted an SUV that I was interested in purchasing in the Los Angeles Times. Upon arriving at the dealer, we were greeted by an extremely friendly salesperson Martel Creer. Martel showed us the SUV and let us take it for a test-ride. We felt very relaxed and comfortable with Martel. Being the first car we looked at, we weren't sure if the car was a good deal or not, but Martel showed us the Car-fax and we were convinced it was a fair price. Martel introduced us to the "closer" and continued to make us feel relaxed and not pressured by the "Used Car Sales Manager". Overall the deal was closed by the friendly and personable salesperson Martel. The car didn't come with a keyless remote and was missing a door button, but overall we felt good about the purchase.
EBELLOS11
Aug 15, 2011
GREAT SALESMAN. HE DOES NOT PRESSURE YOU TO BUY. HE IS VERY HELPFUL AND EASY TO WORK WITH. I WOULD RECOMMEND HIM TO ANYONE WHO IS LOOKING TO BUY A CAR.
Lilsusy2001
Aug 14, 2011
Our experience was so wonderful, I don't even know where to begin! As soon as we entered we were greeted with such friendliness. I was very comfortable. Every one kept asking us if we wished to drink anything, eat anything, etc... Marvin really took time to look after us and do every thing in his power to help us. I would recommend that every one go see him. He is very genuine. Will try his best to get you what you want. Walked away with a brand new car at such a low percentile. I don't know how they did it! AMAZING!!! Go the now!
amizee
Aug 10, 2011
The experience was absolutely wonderful and I left the dealership with the vehicle I wanted to purchase. Linda Webber and John Ancheta were extremely helpful and very nice. Laice Shum I spoke over the phone with and was very courteous and polite.
msgee33
Aug 8, 2011
The reason for my review, I purchased a new 2011 Nissan Maxima on Saturday August 6, 2011. My Sales Associate John Ancheta showed excellent customer service throughout my entire time spent at the dealership. I am a repeated customer to Carson nissan and would reccomend anyone looking to purchase a new or used Nissan to go see John Ancheta over at Carson Nissan.
cnicole27
Aug 5, 2011
The dealer's very friendly & gave me all the information that i need. I will surely recommend him to my friends. All the employees are accommodating.
gmecija1
Aug 4, 2011
This dealership was able to cater to my needs and give me a great deal on a nice new car. I felt the employees did their best to meet our needs.
M1nn1eDean
Aug 1, 2011
My visit to this dealer was fantastic. I knew what I wanted to buy and I was helped by John. He was very friendly and not pushy whatsoever. This is what I liked the most. I felt comfortable and not pressured. I was able to purchase my new vehicle and I am very happy. I have had my 2011 Rogue for a month now and I could not be happier.
cocodiva55
Jul 30, 2011
My first encounter was Mayra Ramirez. She asked me to come in. Everyone was helpful and in short order I had my beautiful new car.
Yanez47
Jul 29, 2011
We bought a new car for my son. John is our salesman and we rate him 5 stars because he is very helpful, friendly and not pushy. We will recommend John to my friends and family.
Zumel
Jul 28, 2011
I went to Carson Nissan to see the value of my car. I met John a friendly and honest salesman. John is very helpful and accommodating throughout the whole process. I finally got a brand-new Nissan Sentra for a good price without him pushing hard. He treat me like a family. I recommend John to anyone who wants to buy a Car without stress.
mcastillo1
Jul 26, 2011
I went in to this dealership on 7/22/11 and was cordially attended by Gilmar Galvez. The first thing that I noticed when I walked into the dealership was the friendly, warm greeting that Gilmar projected towards me. He kept a smile and asked what type of car was I going to drive away with today, which showed his good sense of humor. He led me to the type of car that I was interested in (the Altima) and showed me and explained to me each series/version of the model. He was able to answer all of my questions and helped me find the model that was right for me without pressuring me or pushing me into committing to the vehicle. It was definitely a worry-free, and relaxing experience. I asked him many questions and I told him that I did not want to waste his time because I still wasn't sure on committing to buy. He put me at ease by telling me that this was absolutely no problem and that I was definitely not wasting his time because he was just trying to do his job in the best possible way. He just wanted to make sure that all of my questions were answered to help me make my decision a bit easier if I opted to buy on that day or on another day. This was a total contrast to another dealer rep that I had talked to earlier that day from another dealership who when I told him the same thing about not wanting to waste his time he simply said, "well...then don't!" Gilmar gave me great information, was very patient, professional, courteous, and attended me so well that I decided to give him my business and drove away with a new 2012 Altima! Thank You Gilmar!
misskim5925
Jul 24, 2011
Overall I enjoyed doing business with this dealer. They insured that I was satisfied and did an excellent job with explaining the benefits of owning a certified used car as well as the 7 year/100,000 mile warranty. Christian was very down to earth and delightful to do business with. I have owned my 2010 Nissan Versa for about two weeks now and am enjoying the Nissan experience. Thank You!
encinas1234
Jul 23, 2011
They were very friendly and I felt no pressure. I got the car I wanted and at a very good price. Would recommend them to anyone.
bubbletea
Jul 22, 2011
Marvin Godoy was very friendly and attentive. He was very hospitable, he bought drinks for myself, my father and my aunt. I would recommend to family and friends to see him when they are looking for a nissan car. :)
tiffanyhill
Jul 22, 2011
Gilmar was the salesperson that helped me find a car on 7/21/11. I went to the dealer expecting to get a used car because my credit was not perfect and I had a trade-in that I was upside down on. Gilmar took his time with me even though I didn't know what type of car I was looking for. He took me on a couple of test drives and explained the car features in detail. I picked a used car that I was interested in. Because of my situation I was offered to see if I qualified for a 2011 Nissan Altima. I didn't think I would qualify but I did. Gilmar made sure I was comfortable and offered me something to drink while waiting to get approved. He assured me that everything would be ok and I would most likely qualify for the newer car. He was right I did qualify and drove off the lot with a brand new 2011 Nissan Altima. He even helped me take all my stuff out of my trunk in the old car and put it in the new one. I want to thank Gilmar for all of his hard work and effort. He deserves a GOLD STAR FOR BEST SALESMAN.
lavatorig
Jul 22, 2011
I bought my Altima through the credit union, and Michelle Perata from Carson Nissan came out to my home to deliver it to me. She was friendly, enthusiastic, and professional and showed me the major features of the car and how they worked. She also gave me the manual, but I didn't need to look at it since she had been so thorough and quick. She had brought all the necessary paperwork to my house, and we filled the documents out in a very short time. She has called and followed up on every detail making sure that I was happy with the car and with the purchase experience.
vmonty1
Jul 22, 2011
I bought my 2011 Nissan Rogue from Carson Nissan and was pleasantly guided through the process with Michelle Perata. She was very helpful with finding the exact car we were looking for. She was very efficient with all the paperwork process as well as negotiating a decent price.I will definitely suggest Carson Nissan to my friends when they are looking for a car or truck.
SoniaD
Jul 21, 2011
I am extremely happy with the excellent customer service that I always receive when I go to Carson Nissan and see Mike Garcia in service. He is thorough, super friendly, efficient and always makes my visit a great one.I highly recommend Carson Nissan and Mike Garcia in service!
seanrhee44
Jul 21, 2011
Very friendly, kind and honest. John Ancheta gave me the best deal. The manager was nice also. He explained everything and worked out a good deal for me.
cinorhcman
Jul 21, 2011
I had a bad experience at Nissan of garden Grove so I was worried about going to another Nissan dealership. Wow! I was so surprised how completely different it is at Carson Nissan! Excellent customer service. Michelle worked with me to get the exact truck that I wanted with all the options I requested. They had the most competitive price too! She went above and beyond her normal duties. I would recommend her to friends and family.
marilou
Jul 16, 2011
John ancheta was the one who approach us and the one who gave us all his attention through all the process. john ancheta was so friendly and helpful and specialy a one of a kind person in and out.
JR3718
Jul 15, 2011
WELL ALL I HAVE TO SAY IS THAT TODAY I DROVE OFF WITH MY BRAND NEW 2012 NISSAN ALTIMA!!! THANKS TO JOHN AND HIS PATIENCE THROUGHOUT THE LAST COUPLE MONTHS. SINCE DAY ONE HE SHOWED ME HIS REAL PERSONALITY AND THAT THERE WAS ENOUGH TO TRUST HIM. I WENT TO OTHER NISSAN DEALERS AND IT WASN'T THE SAME CARSON NISSAN IS NOW THE #1 DEALER TO ME. I WOULD RECOMMEND JOHN TO ANY PERSON, FRIEND, AND FAMILY BECAUSE HE ISN'T JUST A DEALER TRYING TO FORCE OR PUSH YOU INTO BUYING A CAR. HE TAKES HIS TIME AND SHOWS YOU WHAT YOU LIKE NOT WHAT HE WANTS TO SALE YOU. I TESTED AND LOOKED AT DIFFERENT CARS EVERY TIME WITH JOHN, UNTIL TODAY THURSDAY JULY 14,2011 I FINALLY LEFT HAPPY AND PROUD WITH THE HELP OF JOHN AND CARSON NISSAN. THANKS JOHN & CARSON NISSAN!
binabs
Jul 12, 2011
John was our salesperson. He was very professional and genuine. Very accommodative. He had very good knowledge of the product he was selling. We had no intention of buying the vehicle but John was the reason we left with a brand new vehicle.Thank you John. Keep up the great work.
Mimaw
Jul 12, 2011
Purchase: 2011 Pathfinder LE, financed by NMAC.My husband knew exactly what he wanted for his dream car (including trim, options, accessories, colors, etc). Hed been "window shopping" for a few months, and wanted me to go with him to look at the new Pathfinders. Today, on the spur of the moment while out, I suggested we go to just take a look. Carson Nissan is close to home, so we decided to go there first. Also, we knew it was under new management, and wanted to check them out.John Ancheta was the first salesperson to approach us. I hesitated to talk to him, since we were "still looking" and I didn't want to waste his time. However, John was so friendly and helpful, we decided to take a test drive. The 2011 Pathfinder exceeded our expectations! We decided to go inside, and seriously consider at the feasibility of actually buying one at this time. We knew very little, other than what we wanted and what we could pay.All the sales personnel worked with us: listening to our concerns, adjusting their offers to meet our needs, and explaining the pricing and financing in detail. We were treated with respect, and never felt unduly pressured.John gave us his personal attention, patient through the entire process, and walked us through each step. John is quite knowledgeable; but if he didn't know something, he said so, and directed us to a person who could answer. He also gave us a good overview of the new vehicle's options and functions before we went home.I found in John a good balance of presenting the product without pushing too hard. He allowed others to conduct business as necessary, but stayed involved in the discussion, taking responsibility for his customers.We are very satisfied with John Ancheta, our salesperson, and with the Carson Nissan dealership as a whole. We definitely offer our recommendation. I would also like to commend Lisa M in Finance. She explained each step, signature, and form. Its far too easy for that paperwork to be confusing and overwhelming. Lisa made it easily understood by her friendly, patient, and detail-oriented manner. I KNOW we never thought wed actually come home today with my husbands dream car but there it is, out front! We are looking forward to enjoying our new ride for a long time. (Next: will the service department live up to expectations as well.)
rashid57
Jul 11, 2011
i rate carson nissan very execelent. i like the people who works there they show an execelent customer service.john was very helpful and very nice he answered all my questions and concerns.
surge562
Jul 10, 2011
i have given this dealership a great review because they were able to work without having pressure to buy a car they knew how to treat us and i would recommend these people to anyone
bobhill
Jul 8, 2011
My experience with Carson Nissan began with a chat about the availibility of a certain car, pricing and financing. All the details were agreed upon with my online contact and I drove in and bought the car. Everyone with whom I had contact were upbeat,efficient and well-informed. It was simply the easiest auto transaction that I've ever experienced.
cars2
Jul 5, 2011
Me and my wife went to Carson Nissan and met John a friendly and professional salesman. We got a good price and a excellent service. We will recommend John to my family and friends.
nvalle
Jul 1, 2011
Carson Nissan was a wonderful car buying experience, I would come back and refer all my friends who are in the market for a new vehicle.
lizc310
Jun 30, 2011
Buying a new car is very nerve wrecking but Gilmar and Albert helped us out and eased our concerns. Gilmar was wonderful, he approached us without the aggressiveness that a lot of other sales people normally do and he stayed with us throughout the whole process. He listened to what I wanted not what was best for him and he made this purchase easy and smooth, I will definitely recommend this dealership and especially Gilmar to a family or friend that is looking for a car.
GIGI04
Jun 30, 2011
My brother and I went to Nissan Carson to inquire about trade-ins and went back home driving a brand new 2011 Nissan Juke. The employee who worked with us was Mr. Henry Bautista, a very friendly and accomodation person. He answered all inquiries we asked and unlike other salesperson, we didn't feel any pressure from him, we decided on our own. Thank you Mr. Bautista in helping us get the best deal! I highly recommend Nissan Carson and of course Mr. Bautista to my relatives and friends.
henrycrossman
Jun 29, 2011
I went on the internet to locate info on Gia/Nissan autos.I submitted an auto loan finance application to CarPro Gia and Carson Nissan.A Michelle Peratta from the Nissan dealer and Julie Wong from CarPro called me back the next day.However,Julie Wong was rather gruff and unintelligable.Mrs. Peratta was courteous,helpful and spoke English quit well.On 06/17/2011,I decided to visit both dealerships.I went to Carson Nissan first.Initially,I talked to "Laice"(Peratta was on vacation),who introduced me to Martel Creer,Sales Consultant.He provided me with a good attitude,technical support and quality customer service in a timely/positive manner.Also,he provided me with free coffee at his own expense.Later,after the auto purchase was finilized,he took me around and introduced me to everyone in the dealership.A free carwash and a full tank of gas was also provided free of charge.These additional services reinforced my decision to select this dealer as being the right decision.I did not need to go to CarPro Gia.Later,I met Alex Farrookh,the Finance Mgr. to complete the paperwork.The cumbersome paperwork was completed in a timely manner.I inquired about the LoJack Protection Systems and Security Plus Plans available.Both were explained to me in clear and concise detail with all options.I decided on the LoJack System only.He was very helpful,courteous,professional and knowledgeable.The entire dealership supplied my wants and needs,treating me as you would want to be treated yourself.I believe this dealership will become known for its excellent customer service.Overtime,I think it will bring in more customers than any promotions and price slashing that can be done.In summary,They did not make any promises that they could not keep,they listened to my concerns/viewpoint,were helpful even though there was no profit in it.,took the extra step and threw in extra benefits.All the staff was helpful,courteous and professional.On a scale of 1 thru 10,1 being the worst and 10 being the best,I would give this dealership a 10 without reservations.
yipanaque
Jun 27, 2011
My experience with Carson Nissan was five star quality!!! From the get go Marvin was ready to answer my million and one questions about the cars I was interested in. I very much appreciated that he not only showed me the Altima but also the Sentra...I drove both and although the Altima would be a better sale for him I did not feel any pressure to get the more expensive car. Once Marvin had me test drive both cars, answered all my questions, and showed me the great features each car had to offer it was time to crunch the numbers. When all my information was taken and we were figuring out the specifics Alberto joined in to help close the deal. Allberto is the assistant sales manager and was another very helpful and insightful person. Alberto made it easy for me to understand what I could afford and what my options were as far as lease or buy and monthly payments. When I made my decision I decided on the 2011 Nissan Altima and I absolutely love it.The final step was to go to the finance department, where I met Alex. Once again another great person. Alex was very patient with all of the paper work and explaining to me what I was signing as well as what it meant. If and when I had a question on something he was extremely knowledgeable and always had a quick answer. Alex made me feel very sure of what I was signing.Overall, everyone at Carson Nissan was awesome!!!!!!
npjjbm
Jun 23, 2011
John was very approachable. He helped us get a good deal on the car that we wanted. Everything was explained thoroughly and easy to understand.
mona27rodriguez
Jun 21, 2011
John was a really great helped ! he helped me to get the car ive been wanting ! hes very friendly and attentive ! My parents were always into toyota but with his customer service and the great attention , they might be willing to be back soon ! thanks so much :]
jcaplette
Jun 20, 2011
John and A.C. made our buying experience at Carson Nissan the most positive and memorable to date! Both stayed late, well beyond closing to ensure we had the X-Terra we wanted at the best possible price. We got a wonderful deal, difficult to match anywhere else. As we had shopped around at several dealerships that day, Carson Nissan won us over completely.John did an amazing job informing us about the car and the process. His candor and calm, cool demeanor made this the least stressful purchase experience we could have asked for. He even assisted us in transferring all gear from our trade in! He checked on us frequently to ensure our needs were met or exceeded!A.C. was honest and forthright in laying out understandable and reasonable terms. No hard sell here! Other dealerships should take notice from their fine example.My wife and I would like to extend our sincere gratitude for their efforts on our behalf. Their level of professionalism and understanding made all the difference between walking our the door with something truly amazing and just a great car.
amandafaith
Jun 20, 2011
Carson Nissan made me and my family very comfortable while shopping for a car. They were all extremely helpful and had amazing service. I would highly recommend Carson Nissan to any of my friends or family. THey had great service and great employees.
dalbarran
Jun 20, 2011
John was very friendly and very helpful throughout the whole sale process. He got his manager to help communicate with my dad since my dad didn't speak English. Excellent costumer service!
mjsali
Jun 15, 2011
i would like to thank Rene for being so nice and accommodating to us. i am really happy with my experience of buying my new vehicle. It is hard to find a salesman like Rene nowadays. He gives 100% customer satisfaction. i would definitely recommend Rene to my friends and family.
JimandAngela
Jun 14, 2011
Our experience at Carson Nissan was the BEST car buying experience I've had. This was the third new car buying experience I've had and it was hands down the most hastle free! Michelle and Martel were very friendly, professional, and made our car buying experience easy. During our search for a new car we visited many dealerships(mostly Nissan) but none provided the level of customer service that Carson Nissan provided. It was clear that many other dealerships dont offer you a good price until you negotiate for hours. And even then it may not be a god price. At that point, I've already lost trust. Michelle and Martel were able to offer a good price right away, making our decision to buy a Sentra an easy one!Carson Nissan has an incredibly professional feel and atmosphere. Everyone was freindly, courteous, and welcoming. Best of all there were no pushy sales tactics and no pushy sales people! If you want a great car buying experience I would highly recommend Carson Nissan. After all, driving a new car is a great feeling, so shouldn't buying one also be?
Boyscout61
Jun 14, 2011
Carson Nissan did an excellent job of getting me the vehicle that I wanted with really no problems. at all. It helped being pre approved, because it seemed to free them them up a little to make the deal That I wanted. I would recommend them to anyone.
printdirect
Jun 14, 2011
Gilmar provided very friendly and excellent service. Despite his English he explained things pretty well, most of the Thanks Gil.problems were with understanding us.
LaceyDamom
Jun 13, 2011
Michelle was very conscientious and helpful. It was one of the best car buying experiences I have ever had. I walked away knowing how to fully operate my car. I would and have recommended this dealership to others.Jackie Lacey
duffydawg1024
Jun 6, 2011
I am a Repeat Customer, I have purchased 4 Nissan Maximas from another Nissan Dealership(Preformance Nissan). When I spoke to Carson Nissan I was very impressed by their Friendliness.When I arrived at Carson Nissan I was greeted by a Sales Lady(Montha Ly) that treated me as a Valued Customer and Respectful. I purchased a 370Z from her and I will upgrade to another in a few years, my first stop will be Carson Nissan. I would recommend to all my Friends that are interested in purchasing a new car to check with Carson Nissan first.
esteve815
Jun 3, 2011
I went in to retrieve a prize they offered. Came out with a new car with a good deal. They paid off my used vehicle and game me a brand new car for a great price. Extremely happy with purchase. John Archeta was very helpful with choosing my new car. I even got free hot dogs!
gkagel
May 28, 2011
This dealership continually offers friendly, prompt and excellent service. Today I had a problem (a "check engine soon" light - the first time I've ever seen it stay on in this car), and the first thought that came to Mike was the gas cap - and it was indeed a loose gas cap. The problem was taken care of in about 3 hours on a very busy Saturday (which includes time for an overall diagnostic inspection and an oil change as well), and they still made time to promptly drop me off at home, and promptly pick me up when the car was ready. Fixing this was *free* - as was the car wash and the vehicle inspection report (which I am glad they did, as it brought a problem caused by usual wear and tear to light which I'll be taking care of within a month or two). The only thing I paid for today was an oil change - but my last oil change I didn't have to pay for as I used a coupon they mailed me to get a *free* oil change. I really must say that this dealership knows how to take care of their customers, and pays attention to detail. I remember earlier in the year, when I was trying to figure out how to get a notoriously hard to get off parking sticker off my car so I could replace it with a new one. The thought occurred to me - call Carson Nissan, and see what they say. I called expecting various instructions, but they simply said to bring it in and they'll do it at no charge (which they did). *All* the employees at Carson Nissan have *always* been courteous, kind and very helpful to me. Also, when I have questions, I get a full explanation of what is going on with my car. And, I must say, they are lucky to have Mike Garcia as a Service Consultant. Not only does he know what he's doing, and not only does he have an extraordinarily friendly and helpful attitude towards customers; he also knows how to service cars very, very efficiently.
Mauidean2
May 22, 2011
This is my follow up Dealerrater from my previous posted. I was contacted by Mike and Linda after leaving the Carson Nissan dealership and was pleased to see they were able to turn the sales around. Mike Retheford kept in contact and followed up like a true professional. From FedEx - ing accessories to delivering the vehicle to the Matson dock he went over and above any salesmanship I have experienced. He followed up with both documentation and tracking information. Mr Retheford was always available to provide an update during the entire transaction. Linda Webber too was a great help too. As the Internet manager she was able to work with floor management and Keep the deal alive. She overnight mailed documents / contracts to complete the purchase in a timely fashion. She too followed up via email and phone communication. I received the Nissan Cube the other day and everything was perfect. I received the vehicle I wanted at the price we had negotiated. This could not have happened without the professional efforts of Mike and Linda! I originally saw an Internet posting of this vehicle while at home in Maui. Upon my first phone contact with Mr. Retheford, he was far from your stereotype of a car salesperson. Honesty, ethics, communication skills, and being simply personable are just a few trait of this salesperson. I would highly recommend any potential buyer to work with Mike. Straight talk and great work ethic is what you get. I have purchased several new cars. Mr Retheford was key in keeping this deal alive and closing the transaction. Thanks Mike!!!MahaloMauiDean
Dave St
May 21, 2011
Having owned BMW for the last several years I decided the hastles at the BMW dealer was going to push me in another direction. I contacted several dealers including Nissan dealers. The only Nissan dealer who listened to what I was looking for and bent over backwards to find my vehicle was Carson Nissan. Even after the vehicle was located they were very good at streamlining the purchasing process having most of the paperwork already completed by the time I arrived at the dealership so it didnt take hours to get the matter concluded. What I found most interesting was even after the deal was sealed I noticed the next day that the vehicle didnt have floormats. I called Michelle to ask about floormats and she indicated that some vehicles didnt come with floormats but she would see that a set was shipped to me. Checking the invoice floormats were not included yet the Dealership went out of thier way to see that I was satisfied. Its the little extra that makes the differance. I have dealers less than 5 miles from my house yet I would drive the 50 miles to this dealer just because of how I was treated....If you are looking for a Nissan be sure to check these guys out. You wont be dissapointed
laquentanjordan
May 19, 2011
i have given my rating because he told me the truth` he did not try to lie about any thing , they worked with me and did not make me feel like i was obligated to buy anything, i really im happy with the service the i received from this car dealer ship.
Dynesha
May 18, 2011
I truly enjoyed my time at Carson Nissan dealership. My goal was to leave with a car and the team made it happen; especially, Larry Morales. Larry is very kind and understanding. He made every effort to make my experience as painful as possible. I had a lot of fun and the best part was Larry filling in the waiting times, so it didn't feel like I waited at all. If I ever bought another car, I would most definitely visit Carson Nissan again; if possible, I would love to work with Larry again because he was very honest about what I could afford and he helped with different options for me to choose from.
eppieviola
May 17, 2011
You have excellent customer service. I was able to close the deals for a brand new Versa and on the pre owned Rogue S which is in a very good condition and with low mileage. I was given good deals and rates with the financing of both cars. I will definitely recommend your dealership to my family and friends. John Ancheta being a new car salesman was very accommodating and like his job. He is an asset to your dealership. Good luck and more power to you John! E.C. Viola, RN
apers1
May 17, 2011
I was very pleased with the efficiency and thoroughness of the entire process. Had I gone in with previously approved financing, I'm confident I would have been in and out in 30 minutes. Pleasant staff and positive experience all around . Would highly recommend to anyone who asks.
treehilliardo
May 16, 2011
I would like to start by first thanking Rene Sagastume from Carson Nissan his attention to customer service and details made me and my family feel welcomed. I ended up buying a new 2011 Altima witch I am loving more and more every time I look at it. Even though my car had to be delivered from West Covina I again thank you Rene and Mehdi (Finance Director) for your assistance in my purchase.
monachahayed
May 15, 2011
on may 1st, we went to carson nissan, after exhausting few dealers in the valley.none gave us a decent service especially universal nissan he keot saying well becauseof the tsunami we dont have to go out of our way it,s supply in demand, then my daughter said mom i went on line & this lady at carson nissan is willing to work with us, well she sure did, by the end of the day Nnnette Mendez was very courteous proffessonal, & helpfull, we bought the altima coupe that was delivered from another dealer, we are very happy & gratefull to nannete & carson dealerthank youMONA CHAHAYED
andrewgpower
May 12, 2011
Can't speak highly enough for the customer service, before and after the transaction. Kept me informed throughout the process when I was buying my LEAF...and even handled follow-ups after the transaction just as quickly! Lai-ce and Linda were wonderful to deal with.
Maridel
May 10, 2011
I was not planning on coming to Carson Nissan and buying a car on 5/9/11. First sales person we talked to was still a little new and had my family and I overwhelmed and confused. After awhile we talked Internet manager Lai-ce Shum and she were able to clear up the confusion and were able to work on what we could afford. Alex Farrokh, Finance Manager was also patience and clear on his service. This car dealership is great and I would recommend this dealership to anyone and everyone. Keep up the GREAT job as the #1 dealership in the Southern California.
Miguel Rodriguez
May 3, 2011
Mike Garcia and Carson Nissan basicly made my day.After leaving disrespecfull Cerritos Nissan,they did their jod 100% right,fast,and respecfull.Carson Nissan two thums up.Cerritos Nissan ten thums down,specialy their service manager.Carson Nissan just got themselves a new customer.
claudia2011
May 3, 2011
i was very satisfy with michelle she put a lot of effort on her job i went to different dealers and the reason why i came back to her it was the customer service that she provide me she was !!!!EXCELLENT!!!! thanks michelle i will come back to u when i need another car that is for sure.
tammya71
May 2, 2011
Mike Garcia is the best. He is so wonderful with all of his customers. I bought my car a year ago and i have always come back to Mike for all my service. He makes everything go quick and super fast. He is also keeps his customers that are waiting up to date on the time frame.Thanks Mike!!!
brendac08
Apr 26, 2011
I am extremely happy with the way Rene treated Me. He was super patient and very friendly. I consider myself lucky because I have dealt with other dealers and other sales people and none were like Rene. I am a first time buyer and I was very skeptical but Rene helped Me a lot and I am very happy with my purchase. I had a budget And Rene found a way for Me to get the car I've always wanted at a price I was content with. The entire staff was friendly And the dealer itself has a Good vibe to it. I will definitely be back to buy another car with Rene.
pedroboy61287
Apr 26, 2011
This car dealership is great and should be and stay as the #1 dealership in the southbay. I vote two thumbs up for the entire employees with great service and worksmanship. I recommend this dealership and the employees and staff to anyone out there because they are willing to work with you!!!! Thank you very much you all, you have my vote for best quality and service.
l5610
Apr 21, 2011
I have recently changed over to carson nissan from el segundo nissan, its closer to my and the service is much better. I have only came in three times so far and have recieved the best trust worthy service on my car and custumer service thanks to Mr Garcia,mike who attended me since i started coming to carson nissan. He is very attentive,professional and answers all concerns regarding my 2006 nissan altima. Mr.Garcia informs me of any concers on my car that need urgent attention, while my car is being service and how much longer it will take. Even if im waiting in the custumer waiting area or at home. I really appreiciate this, because i had a very bad experiences at the el segundo nissan. I didnt feel the since of security of my or me being a valued custermer since 2006 when i purchased brand new car. Therefore, I highly recommend carson nissan to any one and ask for Mike Garcia, to get the job done, with the rest of the crew.p.s Im very happy with the service on my nissan altima
TommyMack
Apr 18, 2011
Roberto A. Zelaya was a very cool and calm salesman. He was not over the top and was very friendly. I visited about 8 dealerships over the past few days and he was the only one that was able to get me to test drive. I also like the fact that most of their used Nissans were "certified." The facility is clean and the people are friendly. Great experience.
johnserris
Apr 11, 2011
larry was GREAT !!!!!If not for Larry I would have not got my car there.I was only there to look. Larry took the time to lisen to me and showed me the cars i would like. The lower score for overall and price was Not his fualt. The guy that sold me the car was not trueful about the price of the car and refinasing it for free after 1 year!!! Her told me 8.99 then sold me the car at 9.99
janiecem3
Apr 11, 2011
Martel was so friendly when we got out of the car to look around he made us feel like he was not a sales person,more like a new friend.He was very helpfull with what we wanted to see and knowagable with the differance in the choices we had.When it came time to negotiate on the price we dealt with Kris Bryson who was also very friendly and worked with us to get as good a deal as I felt was possiable. Alex in the finance department was very proffesional and took care of the paper work very quickley as well as getting us an excellant rate on the loan.Our experiance with Carson Nissan was the easyest new car buy we've ever had. J&J Dandoy
iluvmynissan
Apr 10, 2011
My family and I are extremely happy with our new car purchase at Carson Nissan. We have been to a few other dealerships in the LA area before making our purchase here. Mike and J.J. are very nice guys--they walked with us during the whole process, even after the sale. They took their time to show us all the features in the car; they set up my Bluetooth for me, preset my radio, just did everything they possible could to make sure we were completely satisfied. After our purchase, they both provided their cell phone numbers and followed up with us immediately after we left and the next day. Mike is extremely helpful and goes out of his way to help his customers. Mike is kind and more than willing to help after the purchase. He updated us and made sure everything (paperwork, etc) was finalized and without discrepancies. Overall, I am glad we drove all the way to Carson (from San Gabriel Valley) to make our Nissan purchase. The price was right, the car is fabulous, and Mike and J.J. are the best.
anstormer
Apr 9, 2011
I would definitely recommend working with Lai-ce. I filled out an internet application and her dedicated follow-up was great. I ended up going in the next day and buying a car right away. She is very knowledgeable of all the deals and incentives, and really listens to your needs. I felt comfortable that she had my best interest in mind, and bought it on the spot without my usual support (dad or husband).
gcano
Apr 9, 2011
My husband and I were thinking of purchasing a new car, we recently received some advertising mail regarding Carson Nissan and thought it would be good to go look at some vehicles. After visiting your dealership we decided that we were better off getting a new Nissan Sentra which is good on gas and was financed at 0% interest. Please thank your staff for their friendly service.Grace Cano
ellenuba
Apr 8, 2011
Nanette Mendez helped me in getting a better deal. I have no plans of buying a new car, I just called to discuss in buying the Altima I leased and due to expire May 2011 and because of her patience and friendly accomodation, I decided to replace my leased with the 2011 Altima.
jeprokz
Apr 8, 2011
No hassle, no pressure. Lai-ce Shum definitely made it easy for me to buy a new Frontier. Lai-ce was very detailed and knew the vehicle well. Thank you very much Lai-ce! I'll be telling my friends and family to go see you if they ever need a new Nissan.
belizeanmixd00
Apr 6, 2011
I gave Carson Nissan good ratings because everything went well with both nanette and list. best experience HANDS DOWN! I also must give a hand clap to VICTOR for negotiating a more reasonable price for my vehicle. I would definitely recommend carson nissan to everyone!
jenivette28
Apr 5, 2011
I went in to purchase a car on a Friday night and the manager I worked with was comprehensive with the issues I was faced with in purchasing a new vehicle. I wasnt sure so he offered showed me different cars and different deals I could take advantage of. I wasn't sure so i went home to think about it. No pressure from the dealers they said I could come back and my information and options would be there for me. I went to other dealerships that same night, they were no where as understanding as they claim to be, they showed me all the awards they had one but were not willing to give me any good deals. Needless to say I went back to Carson Nissan the next day and my information was there and there was no hassle of trying to get my deal again. No one said "I knew you would be back" they just sat me down and offered me to look at the car again if I liked to be sure. They were an awesome no pressure dealership and I would definitely recommend them to all my friends.
socram71
Apr 4, 2011
Mike was very friendly and did not pressure us in any way. He and Luis made the car decision process easy by given us information on the available cars available within our budget.Mike and Luis were great and took the time to explain the entire purchasing process!Thank you very much!
inkrivera
Apr 2, 2011
We came to buy a car for our mother. Martel was the best. We got treated the best by Martel and the staff. Everyone was willing to help. The car we got is awesome and the price was what we had asked for. We will come back to helped by Martel and the staff again.
mdillon83
Apr 2, 2011
Linda Webber and Lai-Ce Shum were two of the most efficient and pleasant salespeople I have ever dealt with. They made the sales experience quick and easy. And I got an incredible deal. They were courteous and went above and beyond expectations. They were attentive to all of our needs. They made us feel like VIPs. We love our new JUKE and Carson Nissan delivered it to us completely detailed. Lai-Ce gave us a thorough explanation of how all the features worked on our new JUKE. Because Linda and Lai-Ce treated us like friends, we our extremely satisfied customers. Carson Nissan is #1 in our book!
oos15oo
Mar 31, 2011
Mike did an awesome job! He's a great guy and was extremely easy to talk to. He was able to locate the exact vehicle I wanted, down to every option. Mike was very kind, courteous, professional, and knowledgeable. Would definitely recommend contacting Mike from Internet Sells for any car.
shorty5908
Mar 28, 2011
They greated us right away. Felipe was very helpful. He explained all the features of the car in detail. He stayed within my price range. Everyone was friendly and helpful looking to give me the best deal and financing. Overall a great experience.
hollyhak
Mar 28, 2011
Our salesman was Ramon. He was very patient and kind. He made us feel comfortable during the test drive and negotiation process. Before arriving we had just come from the Long Beach Nissan dealer and we had a terrible experience. Ramon quickly eased our concerns and did his best to fulfill our requests. He gave us everything we needed and more. It was a very cold and rainy day when we were looking at the car outside and Ramon was with us every step of the way. He made sure to follow up with me a few days later and is continuing to provide great service. We apparently had missed a minor dent in the car before driving off that night because it was dark outside and he is doing everything he possibly can to ensure that we are happy with our newly purchased vehicle. Ramon is a great salesman. He is personable and actually cares about his customer's satisfaction. I will give him and Nissan great recommendations after this experience!
jsp56908
Mar 20, 2011
I recommend this dealer because I brought my car with an idea of what might be wrong with it - Midas had suggested it may needed a throttle clean and idle re-learn, a service that they didn't offer. So Nissan ran a diagnostic on the vehicle and couldn't find anything wrong with my car.It really just needed a throttle clean! I appreciated their honesty in letting me know that there wasn't anything wrong with the car and that it just simply needed a cleaning. With it they did need to perform an idle re-learn. I was also happy that it wasn't very expensive. The people were friendly and just honest - something a lot of people don't think about when talking about a dealership. This experience confirmed why I chose to purchase my Nissan 9 years ago. The car is in excellent shape and the experience at Carson City Nissan was the same great service I recieved when purchacing my vehicle from First Nissan in Simi Valley. Thanks for your help and honesty!
JMAXWEL
Mar 20, 2011
I was dreading buying a new car. I didn't want to deal with the disreputable sales people and under-handed sales tactics. I had just come from another dealer when I arrived at Carson Nissan in the afternoon. The other dealership basically tried to sell me a car I didn't want in a color I didn't want, quoting me prices in the parking lot without ever explaining the details of the deal. Already feeling like all Dealers are the same I went into Carson Nissan ready for more of the same. I asked for a female sales rep hoping to get a different experience with no real expectations and wow was I surprised. Nanette was AMAZING. She didn't pressure me, she explained everything patiently while answering my repetitive questions. We must have gone out onto the lot 3 times or more during the deal just to make sure I was getting everything I wanted. Nissan had a huge inventory, but when it came down to the color of car with the features I wanted that specific car wasn't on the lot. Having already been told by the previous dealership there is no way they could source me the car color I wanted from another dealership, I just assumed the deal was over at Nissan. I asked anyway and without hesitation Nanette went inside to check. She came back to ask me for my color and back-up color and when she found the car I went inside to lease the Rogue and they had Service drive over to the sister dealer to pick up my new car. Lisa in Finance explained Leasing to me in detail since I had never leased before. I felt comfortable with what I was getting into. She didn't hesitate to answer my questions and she even found me a discount that will protect my Rogue and even save me money on car insurance.Nanette and Lisa treated me like a friend and not a sale. I feel like we built a relationship during the time I was at Nissan. I look forward to stopping in during future visits just to see how they are doing. I would highly recommend anyone buying a car to check out Carson Nissan. This is my third Nissan and I can definitely say that when it's time to purchase again I will be giving Nanette a call first!J.M.
omarch
Mar 18, 2011
I recently purchased a Nissan Altima from Carson Nissan and I must admit I had a really great experience.I wasn't sure if I wanted to buy or lease, and I hate dealing with sleazy sales people but Felipe and Martel were great. They answered all of my questions and they were never pushy and they helped me get into a car that was right for me. I would definately recommend this dealer to my friends and family and I am more than pleased with the service, staff and overall experience. Thanks guys.M.C.
Corazon
Mar 17, 2011
Friendly, very helpful from the sales staff to the sales manager to the finance department. Was going through some really stresfull stuff with my old car and the staff really helped out a great deal. I felt I got a really great deal and what I was looking for after not getting that at another dealer.
fili
Mar 15, 2011
Lai-Ce was a very smart and informative sales person she was honest and helful I appreciated the fact that she did not pressure me at any moment and made me feel very comfortable , so this purchase was a great idea buy with Lai-Ce Shum thanks.
shahawthorne
Mar 15, 2011
All of the employees that I dealt with were extremely friendly and accomodating and knowledgeable. Mike was in contact via email very quickly, which made a great first impression. He was also readily available when I arrived and made the experience more personable. He was very knowledgeable about the cars and the safety features they have to offer.Max assisted in the test drives and was very friendly and helpful.Alex was very helpful in getting me approved for a car that would fit into my budget with my situation. His advice was greatly appreciated.Alex in financing was very patient and understanding, being a bit diffucult at the end of the day and having a very curious 4 yr old in the office interrupting frequently. He was very helpful in explaining everything and helping to get the most value out of the deal.Overall, I had a terrific experience at Carson Nissan.
MDRQuade
Mar 11, 2011
1. Outstanding Internet communications over several months - keep me informed without being aggressive or obnoxious.2. Internat live chat before we arrived had dealership expecting us and prepared for exactly what we wanted to experience. Credit Michelle.3. Outstanding experience test driving models of interest and knowledgable patient assistance with information and answering questions. - Credit Felipe Pulido4. Successful visit. We bought two cars - Altima and Juke.5. Could have been more efficient with our time. Would have preferred to return after cars were ready - later or next day - rather than waiting for their arrival.
adolfobmw3
Mar 10, 2011
Roman Garcia, the service advisor, was a friendly and helpfull all the way. went for an oil change and he informed me of a recall that was pass over due. he took care of me and any questions i had, and took care of the recall. every one was woderfull. exelent experience, will be back again, may bee to purchase a car... thank you..
markduvall
Mar 10, 2011
I bought my 370Z at Carson Nissan for a variety of reasons. The dealership had a great selection, it was clean and they were willing to deal. The main reason I bought from Carson Nissan was Ardy Nejad, my salesperson. Ardy was very knowledgeable about the Z, he was extremely professional and really did everything possible to make my purchase an enjoyable experience. I would highly recommend asking for Ardy at Carson Nissan.
sbayxterra
Mar 9, 2011
I must say I had an excellent purchasing experience at Carson Nissan. Felipe and Ray made made me feel at ease and treated me like a friend rather than a sale. I had been to quite a few dealerships before and none of them ever made me feel as comfortable as they did. I had initially planned on just a quick visit on my way home to San Jose to check out a vehicle I had inquired about while in the LA area for Presidents weekend. Wellllll, next thing you know I ended up driving off the lot in a new car! I must say that it was their friendliness and no pressure style that swayed me. Keep in mind that I live San Jose which is about 350 miles from Carson..... They were great!
jukester
Mar 6, 2011
WOW! I'm not just talking 'bout the Juke and its cleverness, but also emailing 'bout Felipe Polido, whose enthusiasm will get me back to buy. New cars get old, but Felipe's attitude won't. Good experience overall. Nutin' but smiles at Carson Nissan. See what happens when sales believes in its product? You got me! and I get what you guys are doing. Stay number one and I believe the Nissan family of products will propel it to surpass its unsafe competitors.
gkturner01
Mar 2, 2011
I was from out of state and had to do everything by email or phone. Everything got done and all I had to do was fly to LA and arrive at Carson. Incredible service, friendliness, and responsiveness. I would highly recommend Lai-ce and Philipe. They are top-notch!
MaryAnn Hallisey
Mar 1, 2011
Within the last 6 weeks, I purchased a 2011 Rogue. Michelle Perate and Roberto were helpful with the process of buying a new car. I picked the Rogue because of the gas mileage. I have arthritis in my knees and it is so easy for me to get in and out. The interior is so comfortable and I have good support for my back. The car drives like a dream. Again THANK YOU! Michelle and Roberto.
lzakabi
Feb 28, 2011
Working with Michelle and Linda was the best experience I have ever had purchasing a new car. I know car sales is very competitive and it's about the sale but Michelle and Linda really went out of their way to make everything happen to get me my new 2011 370z. Michelle and Linda were always open and honest and kept me informed every step of the way since they had to hunt my car down and there was a possibility that the exact car I wanted might not be available. Michelle Perata was there for me right until the end working everything out for me to take delivery of the Z. Michelle even stayed way past the end of her shift to make sure everything went smoothly for me and it did. I will definitely recommend them to my friends and relatives when they are planning on purchasing a new car.
janegmorgan
Feb 26, 2011
Michelle was very informative and freindly on the phone.she and Matt met our needs in every way.we are very pleased with our experience with your dealership and most especially with our new Altima.We would definately do business with Carson Nissan again!
stacie044
Feb 24, 2011
Carson Nissan Dealership customer service was extraordinary. Friendly and Knowledgeable staff made it very easy to conduct business. You don't leave feeling like a customer you leave feeling like you're a part of a new formed family. My Sales Representative-Ms. Ray was amazing she was very kind, professional, attentive, and prompt. I highly recommend Carson Nissan due to their high quality of excellent customer service and overall their interest in making your car search & purchase the best that you'll never forget!!!
christiki295
Feb 21, 2011
I have been to my share of dealerships (Downtown Toyota; Elhers Cadillac; Faulk Lexus; Felix Chevrolet; Miller Toyota & Honda; New Century BMW; North Hollywood Toyota; Pasadena VW; and Santa Monica Toyota and rate this dealership as the best of all (although Faulk Lexus & New Century are close seconds). However, no one at any other dealer was someone I would enter their number in my phone as a friend. Here, I would to almost everyone. Gary Chow's staff is professional and competent, but also seem to like working there. His Assistant, Alex, had superb personal service and made us feel right at home, exactly the opposite of the stereotypical car-purchasing experience, such as what I had at Miller Toyota in Culver City about 6 years ago (Notice I didn't go back there). Alex also was efficient in having the car which we were interested in washed in the event we decided to make the purchase. The "outside sales" rep, Felipe Pulido, was very thorough in explaining the nuances of the Murano's features; arranging the test drive; and was patient in waiting for us while we attended to baby. However, Carson Nissan did not provide him with printed cards, and the hand-written name on the card was below my professional expectations. Another problem was the lack of Hybrid Altimas, which is surprising as they had a large inventory. We were attempting to decide between that and the Murano, and almost left because we couldn't test drive the Hybrid Altima. Lastly, the lack of floor mats was very shocking. I also liked everyone wearing professional looking uniforms (yes, I like things to be professional when spending approx $40,000.00). The overall experience was very positive, and I would highly recommend the dealership.Most importantly, the price we received was low and the financing rate was just what we wanted.
goldmine72
Feb 21, 2011
Bought a new car. Got a good price. Ardy Najed, the sales consultant, did a good job of showing all the cars and presenting its specifications. Only issue was the process took a long time and car still had a few things left to be done. Overall, a good experience. Recommend Carson Nissan. Recommend Ardy!
felonintendo
Feb 20, 2011
I came to Carson Nissan because I wanted to get my first New-"not like new used car" after graduating college. Suffice to say, I was blown away by the competitive price they provided BEFORE HAGGLING! All I have to say is HOLY COW! I got a 2011 Nissan Sentra for $12,800 and had it financed through this dealership. Yes, it was the entry level Sentra, yes I had my dad cosign with me, but guess what? They were respectful! I came once during work earlier in the week to take a look. The internet Manager , Nanette, was respectful and took me through all of the Nissan models, pointed out all my options, and then presented me with a cost that was $5,000 cheaper than what would have dented my income from walking into any other dealership. She also was upfront and told me to wait for this weekend for the president's day sale! She was very sweet! My monthly payment is beautifully low! I can honestly say that I am entering my career with a solid vehicle and a great credit score boost because Carson Nissan!
nnoda
Feb 20, 2011
Lai-Ce was so friendly and easy to talk to. This was my first cay buying experience but carson nissan made everything so easy and even worked with my non existing credit. I was able to get all my questions answered and at the end felt comfortable with my choice. Even the financial manager I worked with was very nice. But overall Lai-ce really made this whole car purchasing process much more pleasurable and exciting for me. Thanks Lai-ce!
MFlowers
Feb 18, 2011
The sales team at Carson Nissan made us feel welcome the minutes we entered the car lot. Mr Creer was very professional and courteous, he made sure that were comfortable he did not hover over us like some other car companies did, instead he politely asked what type of car we were looking for and walked around the lot with us showing us the different cars that would interest us.He answered all my questions thoroughly and explained each aspect of the cars i was intersted in. Once my credit was ran, Mr Vasquez helped us choose a car that was at least close the one we had originally wanted and i was very happy with the car i received.All in all i have to say Carson Nissan sales team protrayed a very professional and friendly attitude toward their customers.I would definetly refer my family and friends to Carson Nissan.
sirenasilva12
Feb 13, 2011
well im anble to give this rating because its what was my true expirence working with martel and linda. they were so easy to work with and made me and my girlfriend the actual buyer of the car feel secure and welcomed. martel was not only the perfect car salesman but actually became someone id like to call a friend.
newcaratlast
Feb 8, 2011
I needed a car and did research in person and online for quotes and incentives that I could work with. Carson Nissan and Larry Morales were the one delership (salesman) who presented plans /incentives that I was able to apply toward the purchase of my new vehicle. They met my expectations and showed willingness to help me achieve my purchasing goal.I highly recommend both the dealership and its sales representative.
vlofton
Feb 7, 2011
Every time I go to have my Titan serviced I look for Mike Garcia because he is very helpful and goes out of his way to satisfy the customer by not hurting the Dealer Ship so thats why I gave him the outstanding rating that he deserves. He takes the time to make sure that your timr there is worth the service and tou will leave saticefied.
jgervin07
Feb 7, 2011
Buying my preowned car at Nissan Altima was fast and easy thanks to the gentlemanly approach taken by the team of salesmen, Michael Retherford, Max Vilarino, and Robert Vasquez. Mike has told me that he won't just be there for the sale but afterwards as well. I was able to get a fair deal from Carson without some of the haggling that can go on at other dealers.
racerbob
Feb 2, 2011
Dealership is big and clean. Since I am a mechanic I looked in the service area and found it very clean,organized with all the latest equipment. Everyone I came into contact with was very friendly. The whole experience was pleasant.I would recommend Carson Nissan to anyone.
Edward77
Feb 1, 2011
The customer service was outstandingly great. I have little patients for BS and Roberto Zelaya was totally straight with me on everything. He was also very curdious. If it wasn't for him and Lisa I would not have purchased my Nissan Juke :) As a consumer I wish every place I spend my hard earned money would have employees like them.
diginetz
Jan 31, 2011
The staff went the extra mile to help me locate the car I wanted. They were very friendly, professional, and accommodating. Felipe was very knowledgeable about the cars. Alex was very friendly and easy to talk to. He got us a good deal for the car. Last but not least the financing guy was very thorough and patience in the whole purchasing/paperwork process. I would recommend anyone to buy their next cars with Carson Nissan. Thank you again for the best overall buying experience.
kgallard
Jan 24, 2011
the reason I would recommend this dealer is because they are very friendly and were able to accommodate my needs. As a first time buyer i expected all the details concerning safety and electronics and thats why i bought the car. Castro was very helpful in making sure that I bought the car that would best suit me. Ardy was the one who spoke to my mother and told her about the safety features. Overall this is a great place to find a car.
ecatuira15
Jan 24, 2011
Carson Nissan is a wonderful place to get a car. I recommend all my friends and family to get their car here. They were very pleasant and they weren't pushy at all. I brought in my used Yaris and I got to go home with a brand new Nissan Maxima 2011. I didn't think that would be possible, but thanks to Nissan, they made it possible. I appreciate all the help from the staff there. THANK YOU!! the best customer service I've experienced by far. Thank you Ray & Martel! You guys are wonderful!!
arod8685
Jan 23, 2011
bought a new car this year and my experience here was great roberto was a great sales person and really was patient and very friendly. he was very attentive and made sure that we were taken care of. i was very pleased with my purchase i highly reccomend this dealer they are willing to work with you to meet your needs and make sure that you leave happy.
ladamovic
Jan 18, 2011
I bought a used car from Ardy Nejad at Carson Nissan. I asked to see vehicles in my price range. Ardy focused on my request and did not pressure me to view cars that did not meet my needs. He is knowledgeable, professional, and friendly.We bought the car with the agreement that the service department would make some repairs. Mike in the service department patiently answered all of my questions about the car and made the repairs promptly.In summary, Carson Nissan did what they said they would do and I will shop there again when I need a car.
larrycohen12
Jan 17, 2011
Michael was so knowledgeable and helpful. After talking to the complete idiots at Cerritos Nissan, I realized how special Michael's service really was. He made me feel confident that when I asked him a question, no matter how technical, that he could provide me with an accurate answer.
rsaucedo419
Jan 17, 2011
I'm a frist time car buyer and Mike, honestly, made it soooooo easy for me. He was up front with me and made sure I got the best deal possible. He and everyone at carson nissan went above and beyond my expectations. I contacted other car dealers, and they made me promises in order to get me in, and when i did, they didn't deliver. But, since the first minute I contacted him he was friendly and I knew he was trustworthy so I went in to carson nissan and the same way he was on the phone, he was in person. And like i said, Mike and everyone at Carson Nissan went above and beyond. And for that, I THANK them for putting a smile on face and putting me behind a car I ultimately fell in love with. -Rocio Saucedo
vindiva290
Jan 16, 2011
My experience here at the dealership was great. Castro the Sales consultant that helped me was friendly, professional and a life saver at best. He made me feel welcome and showed he really cared by taking the time to explain details about my new car and especially an affordable price that had me speechless. I feel blessed that I chose a dealership such as carson with professionals who go above and beyond to help the customer feel at ease. I will certainly recommend this dealership to anyone seeking a new car; as well as Castro who made the experience of buying my first car well worth the trip.
jbanderson
Jan 15, 2011
My experience with your dealership was wonderful, my sell person Reola is to be commended, she understood my needs and the type of vehicle i was searching for and she made it happen.I will recommend this dealership to all i know.Thank you so much for the courtesy and professionalism. I purchased in my life time over 15 vehicles and never had such a great time, finally a car dealership and sale person did what they said. Thank you so much !!!
someguy123
Jan 13, 2011
I purchased a new 370Z from Carson and the whole experience was very pleasant.They quickly located the exact configuration Z I wanted and had the car delivered to the dealership the next day. The car was in pristine condition & wicked fast.The staff was totally professional and attentive during the entire purchase process. The price & financing were excellent.No hassles, no gimmicks. Straight forward honest business. I made a hundred and twenty mile trip to deal with Carson, that's how good they are! Highly recommend!
WGJACKSON
Jan 11, 2011
All were very pleasant and not pushy. They answered all our questions very well and gave us all the information we needed to buy the new car. Part of the deal was to have leather put on the seats and they did a perfect job. They got me a car to use while the leather was being done. All in all they could not have been better!
debbieann
Jan 9, 2011
Ardy Nejad was the sales consultant that I helped me. I had been to several dealerships. Ardy was thee ONLY sales consultant who explained the car and every detail about the car. I really appreciated his time and effort that he put into explaining the car to me. NOONE else had done this!!!!!!!!!!!!! He was passionate about his knowledge of his cars and was extremely nice. Things didn't work out for me with the sales manager...but Ardy is not a pushy salesman who tries to make you do anything..I was really impressed with his knowledge of his cars..... I would recommend him to ANYONE who is looking for a nissan!!!!
ebbie98
Jan 9, 2011
I gave Carson Nissan an outstanding rating because of their excellent customer service. I went in wanting a used car and left with a brand new Nissan Altima! The Altima is everything that I wanted in a car and more! Martel and the entire Nissan family was extremely friendly, helpful, and knowledgeable. I will always appriciate everyone that made it possible for me to purchase my new car! :-) ;-]
Qgray
Jan 8, 2011
I gave carson nissan an outstanding rating because Martel and Reola were very helpful and courtesy to me and my husband they worked with us until we got what we wanted to fit our budget. Reola called me after I purchased the car to make sure everything was ok, and ask if theres anything she could help me with just let her know, Martel and Reola customer service is outstanding and I would recommend everybody to go to Carson Nissan.Thanks for all ur work and dedication to your customers,Quoquese Gray
michael hamilton
Jan 7, 2011
I must say that I was pleased with the overall service from Carson Nisan. It started with my communications with the internet sales manager and completed with the finance manager. It seems that the family atmosphere is stressed at the dealership and that feeling is something that leaves a lasting impression. When I start the car It seems as if it is a gift from a family member. I am confident that any future needs that pertain to the vehicle will be addressed and am looking forward to a lasting friendship with everyone involved in maintaining the excellent performance and maintence of the vehicle. I can only say that this is going to be a fun ride and treasured experience for years to come.
jmederos
Jan 5, 2011
I went in wanting a used car and left with a new car. Castro was very helpful and he helped me get zero interest after we did not qualify for credit, he was very good about giving us a good price and helping us finance the new car and selling my old car.Look for Herbert Castro, very helpful and honest, just explain what you want and he will do his best to help you. :)
ashishork
Jan 3, 2011
Mike Garcia at Carson Nissan is one of the best. I had many issues with the car when I met Mike the first time and he was patient enough to go through each of them and tackle them one by one.I found him to be friendly, honest, upfront and knowledgeable and I was very happy with the way he dealt with those issues. I entered the dealership as a skeptical car owner and exited as a loyal Carson Nissan customer.Great Job Mike !!! Please keep up the good work.
blues10
Jan 2, 2011
As first time buyers, this dealership has the best customer service. when we arrived a gentleman named Rene, provided us with information about the cars they had in their lot. Once Rene new what car we were looking for he showed us the perfect car. we test drove it. showed the car inside out, and promised us we will leave with the car. he then took us with Alex C. The financing worked out perfectly, Alex did his best to work out with our monthly payment and down payment. At last we worked out a wonderful deal. Thanks to them all we walked out with a car we love and a great financial agreement.
lilemmy79
Jan 2, 2011
We had an excellent experience purchasing my new Rogue at Carson Nissan. Michelle was helpful both via the internet in advance of coming in to the dealership and once we arrived at Carson Nissan. Michael was friendly, helpful and knowledgeable. He was a great salesman without being too salesman-ish! I love my new Rogue and I am so grateful to Michelle and Michael for making it happen!
Drishagen
Dec 30, 2010
The staff here at Carson Nissan seem to care about customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances they wanted my business and wanted to make sure that I walked away happy. When I returned several months later to have my vehicle serviced the staff still remembered my name, this was not just the service staff, but other staff members from different departments walked up to me to make sure the service department was "taking care of me". I have not experienced this kind of customer service at any other Dealership and would highly recommend Carson Nissan to everyone. Great job and keep up the great customer service.Dana RishagenLong Beach, CA.
Lillian Fine
Dec 28, 2010
I'm really great full that Jack Walton was able to help me with my car. He was very helpful and very knowledgeable of the service my car needed.He was able to answer all my questions and provide me with information i needed. I was very satisfied with his services.
josec01
Dec 22, 2010
I recomend Carson Nissan to all my friends and family. At carson Nissan they work with you to accomodate you depending on your needs. They are very professional and at the same time they have a human view not just the business view. Michelle Perata was the most professional person I have ever met. Rene was the best helper and Alex was the best person that will fight to accomodate any one depending on their budget and at the same time they make poeple feel confortable, no pressure to buy but at the end any one can go in walking and will drive out on a used or new car. Carson Nissan the best dealer in California.
jukebug
Dec 21, 2010
I had an absolutely wonderful car buying experience at Carson Nissan because of Internet Manager Michelle Perata. She went above and beyond to help me with my purchase from the beginning to the end. My Salesperson Max Vilarino was very patient, helpful and well informed. I recommend Carson Nissan to all of my family and friends.
camjo27
Dec 19, 2010
i went for service on my 2006 nissan sentra special edition..i wasnt looking for a new car really but just kinda wondered over to the sales lot and the rest is history..i purchased a brand new 2011 nissan juke..i fell in love with the car when i test drove it and will totally recommend carson nissan to anyone...from service to sales and in between the staff is super amazing..i work ith Carl is service, Jose is sales and medhi in finance and another gentleman who i dont remember his name who assisted Jose and took me on the road test for the Juke..to yu as well thank you so much and sorry that i forgot your name..
mizsdscott
Dec 17, 2010
To whom it may concern, my quest for a new vehicle began at Universal City Nissan. At their location, the staff wasn't very friendly or professional at all. It was a very poor & unplesant experience. I was disappointed with them because on several ocassions, my friend & I were given the run around. My friend told me about Reola (Ray) in Carson & asked me to speak with her to see if she could help me out. From the moment I met Ray, she displayed an exceptional level of professionalism & I knew that she would be able to take care of me. Once I visited Carson Nissan, Ray introduced me to Castro & stated he would take care of me as well as, he was one of the best salespersons around. Ray assured me that Castro would be able to take care of my vehicle needs. Ray stated she would check with me from time to time to ensure all needs were being met. Castro was outstanding. He was everything Ray said he would be & more. Castro was very understanding, patient & a great listener. He listened to my request without interruptions. Ray did just as she promised. She checked on my progress often. Because of my horrible experience at Universal Nissan, I started to return to Cerritos Ford but after speaking with so many wonderful people in Carson, I knew without a doubt that my new car should be purchased from your location with the assistance of Castro & Ray. I must also recognize your Finance Manager Lisa. She too, did a wonderful job & even WOW'd me during my transaction for my vehicle. My experience was so wonderful that I purchased a new 2010 nissan altima. Thank you Ray, Castro & Lisa for the exceptional service. Castro stated, professionalism & attitude goes a long way. I can tell that he most definitely practices and lives by his own advice. Everyone, keep up the great work!! Have a wonderful & blessed holiday.Best Regards,Sheree ScottProud owner of a 2010 Nissan Altimapurchased from Carson Nissan
stchoi
Dec 13, 2010
Great customer service and friendly staff. They were willing to go the extra mile to find the right vehicle for me. In the end, they had what I wanted. Linda and Ardy were easy to work with. They followed up with every question I had and returned my calls in a timely manner.
kevinparklikescars
Dec 11, 2010
The guys at Carson Nissan were great; I have not been to any other dealership with a smoother process. I wanted a Nissan Cube, and Felipe was very informative with the vehicle, showing me settings and features in the car that other dealers had no clue about. Also, unlike the other dealerships I visited, Felipe did not constantly try to push unwanted trim packages or cars; instead, he showed us available cars that were along my preferences. The buying process went rather smoothly, and there weren't any 'last-minute' add-ons at Carson Nissan, something that I actually experienced at other dealerships. Even after purchasing the Cube, Felipe helped me out with any issues or questions I later had with the vehicle. If you need a Nissan in the Los Angeles Area, I would seriously not go to any other place than Carson Nissan.
Dollfin1
Dec 11, 2010
We were in the market for a Nissan Murano and shopped around with a lot of dealers. Although we live in San Diego, we decided to purchase from Carson Nissan because of the friendly, helpful and prompt responses from Ray, the internet manager. She quoted us a great price and brought a car over from another dealer because they didn't have what we wanted on the lot. When we arrived, the car was there, as promised. Our sales consultant, Martel, was equally friendly and helpful. When I complained that the stereo in the vehicle didn't sound right, Martel agreed. This honesty was refreshing in a car salesman; I would have expected him to tell me it was fine so he could sell me the car. The folks at Carson seemed genuinely concerned about giving us what we wanted, rather than trying to sell us what they had. During the deal, both the GM Frank and Ray came over to make sure we were happy. It took a long time, but we walked away with a great car at a great price and I feel confident that if anything goes wrong with the car they will take care of it.
ANTE
Dec 7, 2010
Ardy was a great salesperson. He explained a lot of things about the car we were interested in. He answered a lot of our questions and listened to our concerns. Hewas very friendly and it felt comfortable to talk to him. He gave us great customerservice. Thank you Ardy! Also thank you to Lisa who was very friendly and gave usgreat customer service in the finance dept.
Stefani44
Dec 6, 2010
I was about three weeks away from having my first baby and needed and wanted to get a new vehicle before the arrival of my baby. Although this was a priority from me, getting around was not that easy. Mike brought the vehicle to my residence and gave my husband and I a full review, and tour of the vehicle. He took the time to answer our questions and was very pleasant to work and spend time with. He helped point out safety features that will of course be of the utmost priority now with our new baby. I truly felt spoiled but appreciated this treatment because it made all the difference. Once we decide to move forward with the lease on the Nissan Rogue, Michelle came down to deliver the vehicle and go through all necessary paperwork. She was very organized and was able to help get all the formalities completed in a timely manner. Her follow up and accessibility has also been great. I don't feel like I signed the papers and now will be ignored, in fact, I feel like I have two people who can help make this Nissan ownership experience the best that it can and will be.
fernandolopez
Dec 2, 2010
Can i just start with " GREAT CUSTOMER SERVICE"!!!!On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with any other dealership. I was greeted by Mike Garcia the service advisor, Mike was very helpful and just knew what he was talking about very very knowledgeable.Mike pretty much got me out of the dealership within 1/2 an hour. One of the main things and good about Carson Nissa is that they are an all makes dealership, It didn't take me long after to take my Lincoln Navigator for service. This group of people will go above and beyond for the consumer. I will definitely recomend this dealership to all my friends and family......Customer Service at their best!!!!!!
lputnam
Dec 1, 2010
From the start, Martin Lira was a friendly, knowledgeable, and helpful sales person who answered my questions about the Murano, Rogue, Juke, and Pathfinder. Even with only limited time under his belt as a Nissan sales person, it's clear that he has done his homework on the Nissan brand and gone the extra mile to learn the ins and outs of the cars he is selling.Thank you, Martin, for a wonderful buying experience...even with its unpredictable turns.Wishing you and the Nissan team all the best!
Big-Mike
Dec 1, 2010
Very helpful, they even walk you through all of the work they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have always been done in the time they said they were going to do it.
jairoosunalm
Nov 30, 2010
The salesman that assisted me was very polite. He describe everything for me to easily understand. He was very honest and very helpful in helping me decide which car was the best for me. I went in and felt I was dealing with my own family. After I decided on the car I wanted, they explained everything to me and gave me exactly what I wanted. They never tried to sell me something I did not want. As a customer I loved that and I love my new Nissan.
Marie07
Nov 30, 2010
The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attentive. And most importantly for me, always looked after my interests. I went out very satisfied with the place. A special thanks to Mike for his hospitality.
MonikaM
Nov 29, 2010
I had already spent numerous hours scouring the internet educating myself on vehicles, costs, financing, car options, etc. I do my homework because a) I am on budget and b) as a female purchasing on my own, it's vital to have the info on hand before making such a critical decision such as purchasing a vehicle. I visited other dealerships before Carson Nissan, (as well as worked the internet) and was treated as expected (ranged from so-so, nice/friendly to insincere, to -let-me-take-advantage-of-you etc.) I have to also say this is not my first "new" purchase and i have done this before a few times, so I know what I am saying when I say CARSON NISSAN is a stand-out and I would recommend them to anyone -- esp single female friends-- looking for outrageously great customer service and a more-than-fair, great deal. I am not just saying this, -- all the perks and options I received went beyond what I expected to gain in a vehicle, given my budget, and the intense research I did. And this happened because the outstanding staff at Carson Nissan, specifically Ardy Nehad, Richard Vasile and Medhi Farrahi really went out of their way to exceed my expectations. and help me get the car I truly wanted.I was quite surprised at the level of customer service there -- beat other dealerships by a long shot. (how can one dealership be so different?) Like I said, i CHECKED THEM ALL. My family also cannot believe how hard everyone worked for me.... Ask any girl, the thing we dread most is to have to deal with pushy salesmen and then get coaxed into one of those infamous:"sales rooms" where we get cold hard pitches and are made to feel guilty if we walk away... I had one previous salesman in another dealership (let's just say it was in LA County) who refused to tell me specific numbers (like, how much they were willing to give me for a trade-in, for example) UNLESS I went for the deal right there, etc. .. WHAT A BREATH OF FRESH AIR Ardy, Richard and Medhi were! Everything was explained patiently and there was no big push. I felt 100% comfortable and 100% happy that I purchased my car there. Another item is the financing -- not a fun topic for many of us -- but I can tell you everything was EASY, honest, upfront, and I have never seen a finance director work so hard to get me the best deal possible... I will spare you the details but let;s just say I was so grateful I prayed special blessings on these guys who went beyond expectations to assist me.I enthusiastically recommend Carson Nissan to anyone -- two thumbs up!
san pedro
Nov 28, 2010
Originaly i was intrested in Pre Owned Vehicle, 09 Rogue with 27k miles. But i changed my mind because milage was a concern for me. Lai Ce was willing to look into researching for me a new Rogue 2011 in my price range. She found two 2011 models the S, and SV, witch both are black exterior, and black interior. Also explain the diffrence of the two models and gave me Net Pricing for both. Which gave me a better idea on the models to choose from. Lot of the vehicle information from Lai Ce i recived was by e-mail which was great because I only went on a Tuesday to look at the Rogue. I indicated to Lai Ce i want to Purchase the 11 Rogue SV by E-mail and Phone I arrived on Friday afternoon Test drive car , she presented me offer in my price range, and agree to purchase vehicle. Also Castro, was sent to another location by Lai Ce to bring another 2011 Rogue to Carson. The one they had on the lot planning to sell me was Sold. Wow i thought that was great team work working fast to have my car of intrest avalible before my arrival.Lisa in the finace department made the final transaction fast and easy for me. I was very please how all three Carson Nissan Associates work together. Made me Happy New Car Buyer!
antgirl33
Nov 27, 2010
The staff at Carson Nissan went above and beyond the call of duty to assist in the purchase of my new vehicle. The sales rep, Larry M. was straight forward and honest when giving his impression and overall opinions regarding the vehicles I considered purchasing. After test driving two different models, Larry stayed close by during the price negotiations and finance process to ensure I was being properly taken care of. Internet Sales Manager, Michael Green provided excellent customer service during the price negotiations. Mike remained professional and courteous during the entire negotiation process. I did a fair amount of research on the vehicles that peaked my interest prior to visiting the dealership, so I was well informed about the vehicle specs, the rebate offers, available APR rates, and sales process. Despite this, I asked Mike numerous questions on the above topics for clarification and reassurance that he was being straight forward with me; surprisingly, unlike most salesman who are just trying to make a fast sale and will tell you anything, truth or not, just to complete the transaction, each of his answers was in line with the research I had already performed and provided me with a great sense of relief that he was not trying to get over on me. I would highly recommended Mike, Larry, and the rest of the team at Carson Nissan. Not only did I get a great deal on my vehicle, but I also had a pleasant car buying experience thanks to the supreme customer service from the staff at Carson Nissan. Antoinette R.
dagot1212
Nov 24, 2010
My review of Carson Nissan Dealer Ship Has great outstanding serviceI have bin to alot of dealers but this one compare to like no other as I walk in side the doors all the Employee greated you with a smile and welcome I ask to speak to Michelle P Internet Manager and her help was great she introduce me to Isreal Calderas Sales Person as for his service as well was great all of the Employees thier directed you To the right person for the right JOB any question or concern that I had they would try to answer it to thier best to thier ability
eddie325
Nov 22, 2010
I was in the market for a new Altima and searched dealers within my neighborhood first. I then went to Carson Nissan and worked with Michelle P and Rene S. They were both extremely professional and did NOT pressure me at all. This has been a very pleasant experience. The general manager Frank Bachman really made me feel comfortable and runs a great operation. I want to express my gratitude to the entire staff.Eduardo Soto
skeane1350
Nov 19, 2010
I use to go to a different Nissan dealership, but, stopped going cause their service was not good. Ironically the dealership went out of business. I have since used Carson Nissan and find them to be much more attentive and provide better customer service then my past dealership. In particular Mike Garcia and Jesse are very helpful and provide good service.
fpamgreyes
Nov 18, 2010
My experience started in 2004 when we purchase our Nissan Armada. Since that moment on we became a Nissan family. This time around it was our oldest daughter first time buyer experience. We have went in for an oil change help by Liz Duron(Outstanding service). That is when we met Rene Sagastume his wonderful people skills and information made us decide to bring our daughter in. We were introduce to the wonderful staff in Nissan-Carson Alex Chan that was so warm and helpful. The experience we had was beyond words to describe. We highly recommend this dealer. thank you for taking the time to hear the input we as customers have. Overall your Staff is EXCELLENT.
brownell
Nov 18, 2010
Our family highly recommends Carson Nissan! A great find, friendly faces, beyond helpful employees, and overall great customer service. Carson Nissan made buying a new car a very smooth and pleasant experience. The best Nissan dealership we've been to in years. Be sure to ask for Ardy!
Jenfeliciano
Nov 8, 2010
My father and I had a wonderful experience at Carson Nissan. We were welcomed with about 10 smiling faces . Our sales guy was Jose Jaquez (JJ) he was such a pleasure to work with. He made us feel very comfortable. I (Jen) worked with Mike Green online and found him very helpful with any questions I had. Mike took in all my concerns of getting a used car. Alex ( finance) was really nice and answered any questions we had. Our overall experience at Carson Nissan was great!!!
jerryuva
Nov 7, 2010
Just purchased a new Nissan Rogue from Carson Nissan. After shopping around, they gave me the best price but that's just the start. There was one other dealer initially gave me a better price, but later told me (when I was actually going to buy the car!) that they could really 'come close' to that quote. '-How close? -Come and see us!' No way! Never deal with dishonest people. Called Carson Nissan again to confirm their price and availability, went there for a test drive. Great service people in a very comfortable environment (with free coffee). The only thing my wife didn't like was the color of the car, but it's the only one they have. Just as I was debating whether to bit the bullet, Carson Nissan called me again the next day and told me they got one from another dealer for the same price for me! Well I couldn't be happier. All the people there, including the sales people, the service people, the finance people, are very friendly, helpful, honest and highly efficient. You feel that they really want to make deals with customers and keep them coming back (I surely would). No surprise, no hidden fees, no drama! Very pleasant experience so far and would definitely recommend!
ttbird
Nov 6, 2010
Nissan in Carson Sales employees, Mr. Martel and Mr. Alex priority was to get us the type of Nissan car and financial deal that we as a customer and buyer wanted. And we are happy with the purchased of the 2010 Maxima. Mr. Martel made follow up calls to find out if we were satisified with the car and to assure us that he is there to assist if we should have any questions or problem in the purchasing of our new Nissan Maxima.
sriancho
Nov 5, 2010
Mike Garcia took my car right in and had the tires checked. They found a nail and repaired the tire and refilled with Nitrofill. I was in and out in 30 minutes, with no charge. This is where we always bring our Nissans for service, and would highly recommend it to anyone.
nreyes3
Nov 4, 2010
The experiance at Carson Nissan was great. This is like my 3rd time going there and all three times, a received excellent customer service.They are very friendly, helpful, and always try to give you a good deal so that you leave happy and satisfied with your purchase.
angelbb9
Nov 4, 2010
the customer service is outstanding. Great prompt service, Mike Garcias was polite, helpful and resourceful. He is always going out of his way to make cars needs are met and keep me satisfied with the service. I always recommend people to this dealer. I've had terrible experiences before and this dealer is superb!
gessoh
Nov 2, 2010
Buying a car isn't such a great experience but at Carson Nissan, they were very welcoming, friendly and helpful. They will make sure you what you want for a great deal. You won't leave dissapointed. If you do decide to buy a new car go see Felipe and Martel great people to work with !
stevenschrieken
Oct 26, 2010
I usually dread walking in to a car dealership, but Max and his sales manager Kris Brison made my sales experience enjoyable. I am very picky and get very agitated with sales persons, but there was absolutely no pressure and they were eager to show me the ins and outs of every vehicle that I was interested in. I definitely recommend Max to help you find your next nissan.
sharon41
Oct 25, 2010
I really enjoyed the time i spent there getting my car, She was so friendly and very perfossinal and i will recommend all my friends to go to that Dealership. The General Manger is relly the best he took the time out to sit with me and my husband and we felt like he really cared.
danno12
Oct 23, 2010
Just wanted to say that Mike Garcia handled my situation quickly and with personal care and concern. I had a service problem which may or may not have been the fault of the dealership, and Mike gave me the benefit of the doubt, with no hassle, and took care of me and my car quickly and professionally. I'm happy to keep going back to this dealership for my service.Thanks Mike!
michcoll
Oct 20, 2010
This was my first experience purchasing a car, and I did my homework. I went to every Nissan dealership within 100 miles of Los Angeles in order to find the perfect car and the best service. In the end, Carson Nissan ended up getting my business, and I'm thrilled with how everything turned out.The folks who work at Carson Nissan are very friendly and don't play the usual "car salesman" games that you'll see in every other dealership. They have a great selection of cars, and are happy to take you on as many test drives as necessary.All in all, I am in love with my new Altima and have the great people at Carson Nissan to thank. Don't hesitate to check these guys out, it's well worth the drive! Thanks for making my first car purchase so easy!
bmarkus
Oct 16, 2010
Mike made this dealership. From the second we walked in to the moment we walked out we were treated with respect and courtesy. We've worked with several dealers for service in the past, and have never experienced such friendly, and professional service. We definitely intend to use them in the future.
ToniM
Oct 14, 2010
The customer services was great, friendly, accomodating, patient, very informative. The sales team worked with me to get my monthly payment as low as possible. The floor sales rep took me to every car in the lot, including the roof to see if the color and style I wanted was in their inventory. The internet sales rep Rea, sat with me, and talked while they were checking my credit and calculating the numbers. The management worked with me so I could spread out my downpayment comfortably, and the financial counselor actually went back to the sales manager and talked with him about a charge, rate (something) he came back with a lower monthly payment which was lower than what I originally asked for. (I did not ask him to do this.) The entire process and team were very professional, patient, friendly, accommodating, and made my car purchase a very good experience. I walked away with the car I wanted, the monthly price I wanted and a smile. Toni
draven25
Oct 12, 2010
This was my first car buying experience from Carson Nissan and it wont be my last. I originally went in to the dealer to get my current lease serviced but I left with a brand new car that same day. Felipe Pulido recognized me from my many trips to the dealer to get my cars oil and regular maintenance taken care of. As I was waiting for my car Felipe asked me what I was currently driving and what my plans where at the conclusion of my lease. I mentioned that I wanted to get out of my lease and that I would be upside down on my miles by the end of the term. Long story short Felipe and the staff helped me get out of my lease and into a brand new Murano even with all the obstacles I placed in front of them. The entire staff at Carson Nissan from Service, Sales, Financial and Management were beyond friendly and really showed genuine concern about my needs.Thanks,Scott
thuyvy.paz
Oct 11, 2010
I had a great experience with Carson Nissan and the people that helped me there. I actually came there and left, but because Michelle went above and beyond to help me when I first came in, after finding another car at another Nissan dealership and not getting the same type of customer service, I returned to Carson Nissan to purchase my car. Everyone there made it fast and easy and got me into a car that I love with decent monthly payments, which was my biggest concern.
DHOOGENDAM
Oct 11, 2010
Gary went above and beyond in his service to me and my vehicle...saying that he was going to treat it like his own. He's very new there but already I think he's fitting in great. There were some things he did free of charge which goes to show that it is more about relationship and trust than the bottom line...which has totally redeemed my view (and bang for your buck) of dealing with Dealerships.
omarrodas25
Oct 6, 2010
I sent a message via internet and Michelle (internet sales manager)responded back to me propmtley.She was very proffesional yet friendly. I ventured down ther and took a look at the vehicle and liked it. Time to finance. I had my own finance already but, turns out the car was out of the guidelines of my finance agreement that I had. Mind you I had already taken home the car. There was a slight misstep on the part of the dealer letting me take the car home. I was a bit upset at this point and wanted to actually return the car. Well, Mehdi and Victor ( both in finance) not only droped the price of the car but also got me a better finance deal (%) than I already had. Any time I had any questions i just called Michelle and she was quick to help even though I was working with somebody else. All in all I had a good experience. I didn't always see eye to eye with the terms but the deal was worked out in a proffesional manner. Needless to say that I am happy and I was treated with respect even when I was visibly upset. Thanks Carson Nissan.
kassandramoon
Oct 4, 2010
I am a fist-time car buyer and I went to 3 different car dealership ( Car Pros, Glenn Thomas & Hyundai Cormier) before ending up at Nissan in CArson. This is the BEST DEALERSHIP. The Sales Consultant and the Manager are not pushy. They know when too back-off unlike other dealership wherein they nag you or hold you kinda "hostage" until you say yes out of shame.My Sales Consultant, Felipe Pulido is very knowledgeable about the cars. He is so friendly and sensitive to our needs thereby eliminating the usual "sales pitch speech". He did not waste me or my husband's time. Even after the sale was closed, the demeanor of Felipe and his manager were still accommodating.I TOTALLY RECOMMEND NISSAN IN CARSON TO EVERYONE. THEY SIMPLY KNOW THE TRUE MEANING OF CUSTOMER SERVICE!!!
splaza
Oct 4, 2010
Martin was very helpful and patient sales person with me and my boyfriend. Our overall experience was really good. The vehicle we purchased was our second one and both experience were good. I really like the customer service that Martin and Carson Nissan sales associates provided to us.
Amound
Oct 3, 2010
This dealership was the best. Everyone was very friendly, well informed and presented themselves in a most professional manner. I feel they were fair, honest, and genuinely concerned about satisfying my needs. My salesman, David Kerrek, answered every question, and allowed me adequate time to make my own decision about the car I wanted to purchase.
radmax99
Oct 2, 2010
The overall experience was great. I am happy with the car and the Sales people were friendly and did not try to force me into any vehicle they wanted. They were also flexible with my options of vehicles to choose from. I plan to buy my next car from them in a few years.
JOSEA23A
Oct 1, 2010
RENE SAGASTUME HELP US REALLY GOOD HE WAS FRIENDLY. RENE TOLD ME IF I WANTED TO SWICH MY CAR SO WHEN TO THE DELER BACK TO GET MORE INFORMATION BOUT A NEW CAR SO I WHEN AN HE GAVE ME GOOD PRICE ON A CAR SO I DID TAKE A NISSAN ALTIMA 2010 HE HELP ME ALOT THANKS TO RENE SAGASTUME
Cubankid666
Oct 1, 2010
I went in to by a 2011 Nissan versa in blue but they didnt have it..so I was about to walk away and stop by cerritos Nissan and that's when Martin showed me a 2010 Nissan versa with Navigation system, And thats exactly what I was looking for but in blue. So I decided to give them a chance and find out what was their best price!! And let me tell you the price I got was excellent So I bought it... Thanks Martin and Michael Oh Robert did an awesome job..
bdd523
Sep 22, 2010
My sales person, Martin, was very knowledgeable, patient, and helpful. I got the car I wanted, and the entire car-buying process went very smoothly. No hassles. I definitely had a good overall experience, and would recommend Carson Nissan and Martin.
bpmarino
Sep 22, 2010
I brought my 2006 Nissan Altima in due to some transmission issues. I originally worked with Carl Taylor who was a great guy and extremely professional and on the second day, I was assisted by Mike Garcia. Soon after hooking my car up and doing some diagnostics, they told me that my Crankshaft Sensor needed to be replaced in order to find out why the transmission was tripping up. I always have my guard up and was worried that I was being upsold. They put me at ease that the sensor needed to be replaced and if it made me more comfortable, I could do it myself or take to another shop. I decided to have them do it & once they replaced the sensor and reprogrammed something related to the recall, the car was ready to go. Then my wife forwarded me an email from the Dealer that we purchased the car from that made reference to a recall for this exact "Crankshaft Sensor" issue. Mr. Garcia pulled up my car using the VIN# and showed the recalls associated with my vehicle and the "Crankshaft Sensor" was not one of them. I felt better about it but let him know that I would reach out to Nissan directly because the description of the issue in the recall is exactly what happened to me. I was confident that Nissan Carson did everything in their power to help and put me at ease with seeing the computer screen.Then Mike went a step further and sympathized with my situation and saw my point. He decided to apply for "Customer Satisfaction Waiver" or something like that which took care of the entire repair for free. Our family has purchased over 6 Nissans in the last 10 years but what he didn't know was that I had a bad experience with "Ignition Plugs" on my Nissan Maxima that ran me over $1000 to repair on two separate occasions. That experience had me wavering on whether to try another car company in the next 24 months. My experience with Mike is making me seriously reconsider. Plus, the new Maxima's look pretty sharp.
b-sherrill
Sep 20, 2010
these two guys were extremly knowledgeable about the vehicle and worked with with to get the price i wanted.they didn"t blow me off the lot cause i knew they could have gotten the price they wanted for the car.the sevice at the place is very good too. liz and gracia are two of the best sevice people i ever had!! carson nissan..hats off to you!!
Litha
Sep 16, 2010
I came into by a new car...but couldn't find the one I liked and within my budget. However, Martin showed us another used one and we decided to go for it. The overall experience was satisfying eventhough the procedure was pretty long. The service was friendly.
JBARRIENTOS
Sep 16, 2010
I WENT IN TO PURCHASE MY THIRD VEHICLE AND BY FAR IT WAS THE EASIEST, MOST FRIENDLIEST CAR BUYING EXPERIENCE I HAVE HAD. MY SALES CONSULTANT FELIPE DID AN EXCEPTIONAL JOB! HE MADE ME FEEL AT EASE AND MADE SURE ALL MY QUESTIONS WERE ANSWERED. I WILL DEFINETLY CONTINUE MY RELATIONSHIP WITH THIS DEALER IN THE FUTURE!
jennyross7
Sep 15, 2010
My car would not start. Mike was able to help me get a tow truck and service the car in a day. He also provided reasonable prices for the service. Lastly, when we picked up the car he was friendly and knowledgeable and walked me through the car repairs. I highly recommend this dealership.
bigd2375
Sep 13, 2010
Michelle is top notch and knew what we wanted and made it happen in todays world the customer service Michelle and Max showed us will keep us coming back and sending people your way! Above and beyond the call of great customer service! Even after somethings fell through michele did not give up on us and made it happen for us and we are driving a great new car and enjoying the great customer service that was given
rlmagness
Sep 12, 2010
Left a rating on hear a few weeks ago which was about 4 out of 5 stars because the dealer did not have the model car and color I wanted. A few weeks later the salesmen Mike kept in touch with me checking back on what I wanted and what the dealership had. Between the sales department and the manager Chris, they tracked down a blue NIssan altima coupe and as soon as it came in they called me. They did a great job of serving their customers, not too pushy, very helpful, very detailed and pretty quick service. Would highly recommend this dealership and would use them again in the future. Thanks so much Guys!!!
Natorres
Sep 11, 2010
Good people, very helpful. They were willing to do what ever it took to make us happy and drive off in the car we wanted. My husband wanted a basic 370Z, in a in platinum graphie they didnt have it in stock at there dealer but found it at another. They brought it for us that same day and we got to drive off in my husband's dream car. We are very happy with our car and with the service we recieved.
long_beachjl
Sep 8, 2010
I desperately needed a car, Rene was there to greet and help us to exceed our needs. While Alex was getting our paper work done he made us feel at home and very welcome. At the end of the day we left the dealer happy with the overall price and the car. I would personally recommend Rene Sagastume and Alex Chan they were very kind and respectful of our budget.
Robles29
Sep 7, 2010
I visited Nissan to find a used car in very good conditions, Felipe Pulido was there to greet me and walked me through the process he wasw very patience with me. Richard Vasile will come from time to time to check on us and make some suggestions, I ended up buying a brand new 2010 Altima, with very great features that Mr. Vasile suggested. I'm very happy with the customer service I received. The whole experience was very good. Thank You!.
DZ83
Sep 6, 2010
I was interested in buying a new car and Rene approached us immediately. He asked questions to directly take us to what we were looking for. He showed us the different types of vehicles and the features that distingush them from each other. He let us test drive two cars so we can understand how each vary from each other which was helpful. After purchasing the car it was really late so we had to take it to get washed the next following days. We arrived back in two days and explained to the employee working at the time that we needed to get it cleaned because it was late the night we had purchased it. The employee took care of all the work and brought it back to us within minutes.
delclerigo
Sep 6, 2010
Mr. Ardy Nejad assisted me during the entire process. He showed me all the cars that fit my criteria and answered all my questions to the best of his ability. His professionalism made my trip to Carson Nissan easy. Mr. Alex Farrokh explained to me every detail of the sales paperwork. His extensive knowledge of the laws and financial process made me confident that I got the right price of the 2009 Nissan Sentra that I bought.
John Hamamoto
Sep 2, 2010
Went to Pep Boys for free diagnostic. Not a free diagnostic after all. Got a quote for repair at $800. Told them I was going to call dealer. Mike told me to bring it to him. He said Diagnosis did not sound right. Instead of an entire fuel pump assembly, all I needed was a fuel gauge sensor. Saved me $400 and Carson Nissan washed and vacuumed my Frontier pick up!!! I got a free diagnostic from Carson Nissan and they do not even advertise it like Pep Boys. Pep boys was not even free!!! Mike recommended I return to Pep Boys for a refund on the Diagnostic bill. I did return to Pep Boys with my receipt from Carson Nissan. They could not argue with both receipts in front of them!!!I will continue to use Carson Nissan for any repair or scheduled maintenance.Thank you Mike!!!John Hamamoto
iacobello
Aug 29, 2010
I came in for service on my transmission and airbag and received VIP service from Mr.Walton. Problems with my car were identified immediately and resolved in a prompt manner. I would recommend this dealer to anyone coming to get service on their vehicle. Thanks Jack!
arahi.d
Aug 25, 2010
My plan was to 'look' at cars today and once I found one I liked I would come back in a day or so to pick it up. As we all know plans tend to change unexpectedly. When I walked into Carson Nissan with my mother, we were greeted by a young man named Joe Diaz. From the very beginning Joe had asked what I was looking for and he helped me find the perfect car. At first i had fallen in love with a new 2010 Nissan Altima but unfortunately it was too far out of my price range. Both Joe and Alex assured me that they were not pushing me to buy a car i could not afford and they suggested it would be better to consider something less expensive. Instead of a new Altima I went for a used 2009 Altima and I love it. Joe and Alex did everything they could to get my monthly payments as low as possible. I would like to thank Mr. Joe Diaz, Sales Consultant, and Mr. Alex Chan, Assistant Sales Manager, for everything they did for me. Their service was amazing, I could not be happier. THANK YOU!
tippyran
Aug 25, 2010
I was impressed with their service. They are quick, friendly, but do take too much time in washing the vehicle. Had to wait one day 45 min to an hour. Mike really tries to get the job done with all the other responsibilities he has. He always handles me professionally and treats others the same.
wrosenquist
Aug 24, 2010
I normally go to the Nissan Service center in Long Beach, but when I drove by the other day and there was nothing there, I realized it had closed. I was a bit miffed that I had to drive "4 minutes down the 405" (that's what the sign said).I was just going to go and see if I could make an appointment but came out a little while later with my car fixed, super friendly service from Jack, the awesome rep that helped me, and a smile on my face. I am no longer "miffed" and would drive the extra 4 minutes in a heartbeat and of course recommend the dealership to anyone looking for a smooth, unobtrusive experience at a car lot. (and...I actually got my car fixed without any hassle).
brask004
Aug 19, 2010
My mother and I went out looking for a new car, I had the versa in mind. We walked in and was Greeted by Joe our salesman. who was just great,couldnt have had ask for anyone better. he showed us what i had in mind. i love the versa but then they also showed me the sentra. i like both cars. I ended up going with the nicer car (sentra). i am very pleased with the costumer service that we were shown. the company i work for is very, very big on costumer service. so that was something i was very pleased with. my overall experience was Great. i would go back agian. Thank you JOE!
jesusismerciful
Aug 18, 2010
Their customer service was great! Shawn really went out of his way to make sure that I was happy with my service. He even help me with a rental so he can make sure that the problem was fixed. They really went above and beyond the call of duty. And I felt like he really loved his job. So it his concern was really sincere.
nevajustine
Aug 17, 2010
Larry was genuine and respectful throughout the process --just the opposite of the stereotype of the used car salesman in every way. My brother met me there to crunch the numbers on his laptop and go over the carfaxes with a fine tooth comb. Larry had infinite patience and really listened to what it was I was looking for even though we took hours. Richard checked in from time to time to be sure Larry was doing his job (which he was and then some) and made sure to be available when we had questions. Both were friendly and low-pressure from beginning to end.They made me feel truly valued as a customer. When the sale was made, Larry went out of his way to make sure the car was ready and added some extra details at the end that I never would have thought about. I'm grateful for his attentiveness. Would and will definitely recommend this dealership to friends and family. Very happy with my Altima!
martinezc
Aug 17, 2010
I purchased an Altima and am very pleased with how the sale process went. They were not pulling any sale tricks or trying to gain a big profit. Both employees were trying to make my family and I happy buying a new car. Well mission accomplished! My family and I were definitely satisfied. I must say this is the best Nissan dealership! They have great deals and the employees are extremely friendly and try to accommodate your needs, such as offering you a drink or rushing to make the deal because you have work in 2 hours. After everything was finalized and the car purchased, Rene and Alex congratulated my family and I numerous times. Their excitement and positive attitude really rubbed off on me and all I could do was smile.
eric1268
Aug 17, 2010
Garrett and Mike were very attentive, especially to my wife, who is 8 months pregnant. They went out of their way to ensure her comfort while waiting for the the paper work to be finalized. Carson Nissan also had the best price...ANYWHERE!!! I would buy there again, and definately recommend seeing them first, before you buy your vehicle. Overall... A very relaxed and stress free experience. Thanks guys... all 3 of us appriciate your help. Sincerely... Eric & Edna & Jr.
daniel2322
Aug 16, 2010
Larry and all others that I talked and worked with were very professional and respectful. Even though the low price is very important to me (obviously to everyone) but honestly and professionalism is even more important and Carson Nissan has all that. The lot and offices are very clean and as I mentioned before everyone specially Larry was very friendly. I definitely recommend Carson Nissan to everyone.
lou6015
Aug 16, 2010
This company has given me a friendly service with a smile and has gone beyond my expectations on regards of my manufacture's warranty on my automobile. I highly recommend this Nissan dealership because of all the great things they have done to satisfy me. Thanks to Garret Osborne and Shawn for their services. In conclusion, I am a very satisfied customer and highly recommend this dealership to all Nissan users. Sincerely, Lou
bluecls6sp
Aug 15, 2010
The overall buying experience was a very pleasant one. I was well greeted when I walked into the dealership and it did not take long before Michelle Perata, who I have been negotiating with, came down to see me and introduce me to Max Vilarino, the sales rep. I enjoyed this experience and would recommend this dealer to my friends and family.
bapanozzo
Aug 13, 2010
Martin and all of the managers I encountered were very friendly, helpful and not "pushy". I was shopping for 2 weeks for a new car and found several that i was ready to purchase but the salesperson was so irritating they stopped me from making the purchase. I was very happy to find Carson Nissan, from the start working with Michelle, from internet sales to Martin closing my deal and even driving my new car home it was a great experience. i look forward to working with this team in the future. I am alos thoroughly enjoying my new Altima!Thanks to all at Carson Nissan!!
rlmagness
Aug 10, 2010
Mike R. was very welcoming and professional, his straightforward demeanor put me at ease and allowed me to focus on the car and not be distracted by "sales talk" . He was very detailed in explaining all the features of the car I was interested in and took the time and patience to answer all of my questions. My overall experience was only "good" because I wanted the dealer could not locate the car I wanted and in the end I did not want to settle for something less. Overall, MIke was GREAT! but in the end they did not present my other options to finding the car with the features I would like.
waite109
Aug 9, 2010
Overall, an excellent experience. No hard sell at all. I got a really nice car for a great price. I've never felt so relaxed in a dealership before. I would definitely recommend them. Wish I could get the new Leaf already, but it doesn't come out until early next year. They told me they would be among the first to get them.
claraJtucker
Aug 9, 2010
This was the first time ever I got my car detail; inside and out. I very satisfied with the work and the customer service I got. I couldn't have asked for more. I am very happy I decided to user this dealership to service my car.Sincerely,Clara Tucker
Gatorman
Aug 6, 2010
My Infiniti lease is coming to an end in a couple of months and I wanted to evaluate and test drive the Nissan Maxima and Rogue. Mike was very helpful, professional and patient. The dealership was well appointed with a large inventory of cars to choose from. Mike arranged the preparation of both lease and purchase options on both vehicles to help me understand my options. It was clear to me that the staff at Carson Nissan wanted me to be comfortable and took the time to answer all my questions.
humphreyd
Aug 6, 2010
I have been a customer of the Carson Nissan service department for almost 6 years. When they were closed for a brief period it was the worst time for me trying to find another service department that would take care of me like they did. I am so happy they are back. When I drove there and saw Jessie I felt great.I just have some extensive work done on my car and Jack ways knowlegeable, caring and courteous. Jack took very good care of my needs.
hal brumbelow
Aug 5, 2010
FIRST OF ALL I MUST HIGHLY COMMEND YOUR SERVICE ADVISOR MIKE GARCIA. HE IS A REAL ASSET TO NISSAN. HE IS ATTENTIVE, PERSONABLE & VERY PROFESSIONAL. HE GOT US IN & OUT IN A VERY REASONABLE TIME. NISSAN HAS BEEN TAKING CARE OF MY VERY DEAR & ONE OF THE FAMILY 2005 ALTIMA NEEDS SINCE 2008 WHEN IT WAS ANOTHER NOT SO GOOD DEALER. I CERTAINLY WILL KEEP DOING BUSINESS WITH CARSON NISSAN IN THE IMMEDIATE FUTURE. WAS VERY THANKFULL FOR THE CAR WASH AS THAT IS REALLY A PLUS. RESPECTFULLY GRACE BRUMBELOW
acoventry
Aug 5, 2010
Everybody was extremely helpful and followed up with all of the necessary phone calls and paperwork, as was necessary. There was an excellent selection of vehicles. Lisa worked hard on getting me the best loan possible and was extremely helpful. Mike made the choice of vehicles easy and was very accommodating.
Paulal113
Aug 4, 2010
I originally took my 2005 2.5SL Altima in for a factory service bullitin repair and while waiting for it I started looking around the lot at the new 2010 Altima's. Now mind you at that time I had really had no intention of buying another car. My 2005 only had 34,100 miles and was paid for and was a deluxe model, however, the more I looked the more I liked the newer body style and noted that the 2010 Altima had a wider cabin space compared to my 2005. My salesman Mike Rutherford helped me out both before and after the sale by personally installing the dash mat I ordered and seeing to it that the front and rear floor mats that should have been in the car were ordered and placed in the car. Mike also had my new car washed for me on approximately two to three occasions when I had to visit the dealer concernining the deal.
vcorona23
Aug 3, 2010
I was very impressed the quality of customer service Nima and Larry gave me. I didnt feel "pressured" to buy the car and didnt feel like a stranger when talking to both. I will now DEMAND my friends to purchase a car here in carson nissan no doubt about it.
anissan
Jul 31, 2010
My first visit to this Carson Nissan and WOW it was GREAT! I thought I needed break service because of noise. My appt was at 7am, I pulled in to the dealer at 645am and was welcomed with a Good Morning Sir how can I help you this morning? I informed the service advisor what was I there for and it was my first time there. He took all my info down and I asked him what the time frame was? He said we will call you in about 1 hour or so. A little over an hour passed I received a call saying that my car was ready. I could not believe it. Mike said your breaks are fine. So here is the thing right the price?? He said no charge just come pick it up. I am so glad that I took a chance on this Carson Nissan Dealer. I cant remember a time I had such GREAT CUSTOMER SERVICE especially at a car dealer. Anyone who reads this I recommend that they get their car serviced there. I shook Mikes hand he told me thank you for coming in today your car was washed and visit the cashier and your car will be waiting in front for you when you are done. I signed the paper walked out and my clean car was ready. Thanks Carson Nissan!!!!
saul25
Jul 30, 2010
when i went to the nissan dealer i thought that i was gonna get ripped off,but it turn out that the service there was great.The person who helped me was very friedly.I felt very welcomed and not to mention the service to my car was awesome!I would totally recommend this dealership to someone else.Thank you carson nissan!
BobT
Jul 28, 2010
I've had work done at several Nissan dealerships in So CA. No one treats you better than Carson Nissan. At one dealer, I stood in the service writer's area for 15 minutes and not one person would speak to me, so I left. At Carson Nissan, they greet you as soon as you arrive, even if they are busy and cannot immediately help you. I helped someone buy a car there too. Everyone was friendly and asked if they could help us in some way. We were not pushed into a vehicle, nor pressured into options that were not valuable to the buyer. Management clearly places the customer first. Customers would not be treated as well as we were, if management did not place them first and model that philosophy for their staff. I will return to Carson Nissan for service.
RoseMarlene
Jul 27, 2010
I have been in the Nissan Car family for nine years and have had my car serviced at different dealerships. However, the service I received at Nissan in Carson was Outstanding! Mike Garcia is truly a professional who was courteous, knowledgeable, patient and respectful. I am totally satisfied with the quality and timeliness of the service I received at this dealership. I live in Los Angeles, but I will now be having my car serviced in the future at the dealership in Carson. Mike Garcia has made a believer in me. This is the kind of service I would like to have at every Nissan dealership. Keep up the good work,A satisfied customer.
catherine49
Jul 27, 2010
i was very please the way things got done. the car i chosen didn't have leather seats but within a day they replaced them with leather. my salesman did a great job getting the car ready for me. thank you very much. i have always had four door car and being is a coupe i feel very sporty
Frederick Brown
Jul 26, 2010
Service managers respnse to my problem was outstanding. Work performed excellent.I am very pleased to see a Nissan Dealer in my neighborhood. Mike Garcia has an outstanding attitude regarding service to clients. The persons in the parts department were also very helpful and knowledgeable. It is a good feeling to know I have a reputable dealer to take my car into for service.
lbell2010
Jul 26, 2010
I have been in the Nissan family over the past ten years. Carson Nissan has by far provided me with the best quality of service out of all the Nissan dealerships I have encountered over the past ten years. My purchasing experience was pleasant due to Mr. Nima Shafiee, Mr. Shafiee was very helpful and Professional, it was only because of Mr. Shafiee that I returned due to the fact that I didn't feel uncomfortable during my first visit because I felt like the manager was trying to over charge me for the car I was looking at. I did some shopping around and decided that because Nima treated me so well and so honest that I wanted to give him the sale.
Ms. Edwards
Jul 22, 2010
When I purchased my Altma it was my first time purchasing a car prior in 10 years. I wanted to get a car that I can depend on. Then they closed down. I had to go to Gardena Nissan and I was not happy at all. The service there was not what I had received at Carson. Carson reopened, and that made alot of Carson and Long Beach residents happy. What really makes it good is Mike Garcia, he is the best thing that has come around in a long time. He make sure you are taken care of, and your experience is one that will bring you back. Thank you very much for Mike, I can not take care of my car with out him. Carson Nissan should advertise more, so others can experience what I have. Thanks Carson Nissan, and thanks Mike.
ArtyD
Jul 19, 2010
Moving back to Southern California was not an easy experience. Anyone who knows the Los Angeles area should realize you need a car. I was not planning on buying a new car. After investigating what a decent used car would cost I decided to buy a 2010 model. I had seen Nissan was running incentives for new car purchases which drew me to the brand. I have always bought Honda's and Toyota's in the past. I have never owned a Nissan other than two used cars which turned out to be two nightmare's. Originally I was interested in the Cube model, but Michael Green who I have been working with on the phone and internet suggested the Sentra model. After test driving the car I was torn between the two cars. Nissan has some great models currently. It was a difficult decision, but I chose the Sentra. Michael was really helpful and honest and Max who assisted me with looking at the different models couldn't have been more professional. When we approached the financing time for the car I usually want to leave the dealer. I still remember how pushy and condescending the person in finance was at Gardena Honda the last time I bought a Civic. I will never buy from them again. I walked out and almost didn't buy the car because of his insistence on dealer add-ons that I did not want. Thank goodness Carson Nissan was different. Lisa Melkonian in finance was so helpful and patient. She also took the time to explain everything which makes the buying process so much easier. I would recommend this dealer to anyone. My second car will be a Nissan as well!
StefanieHwang
Jul 19, 2010
Mike Garcia was very helpful in assisting me with getting an electrical outlet fixed, wheel locks installed, and an estimate on tinting the windows of our 2010 Xterra. The service was swift and made especially easy for me. Mr. Garcia was friendly, professional, and patient. I truly appreciate the experience I had at Carson Nissan Friday, July 9th.~Stefanie Hwang
beefigirl
Jul 18, 2010
I would like to begin by saying that I am very happy Carson Nissan is back!! :] Your service advisors are always very friendly and helpful, no matter how busy they are. I am confident with the recommendations they give on the service needs of my 2003 Altima. I never feel like they are just trying to get me to spend money on services I don't need. During my last oil change visit, Carl Taylor, advised me that I need to have my tire rod replaced and an alignment done. He told me that I could get the work done the next time I bring my car in for an oil change. I took my car in today and Mike Garcia was there to assist me. I made an appointment to have my oil changed, the tire rod replaced, and the alignment done. After I dropped off my car, Mike called me back and confirmed that the work Carl recommended, was needed. He gave me a quote and I advised him to proceed with the work that had to be done. Mike also mentioned that they found a possible issue with my exhaust. He was going to look into it and get back to me with some info. When my car was ready for pick up. Mike explained that there was a problem with my exhaust but he was able to find out that the repair was covered under an 8 year, 80,0000 mile warranty. You can imagine my joy to find out that this $800 plus service would be FREE!! I made an appointment for next Saturday to get the part replaced. Wait.. there's more!! During our conversation, my husband mentioned that Carl had mailed us a 20% off coupon but I misplaced it. Without hesitation, Mike started to calculate what 20% off of my services for today's visit would be. He was able to work some "magic" for me and I saved about $175.00!! Needless to say, I am a very satisfied customer!! Thank you Carson Nissan for helping me save money while taking care of my car!!
gkagel
Jul 15, 2010
Oil/Filter change in 9 minutes! 7:52pm - 8:01pmThat is not a typo!Extremely efficient, positive and enthusiastic service!Thank You Carson Nissan!In particular, I would like to thank Mike Garcia, who is express certified, and his whole team for such efficient service.
dave.caldera
Jul 14, 2010
I was very satisfied with the overall experience I got as soon as I walked into the dealer. Norman intially started the meet and greet, and was the one that got me down to the dealer. I was introduced to Nima, and we went from there. Nima is the best salesman I have met thus far. He is not pushy, cocky or arrogant like most salespeople. Nima highlighted our options of buying used vs new, was very happy to take us on a test drive. We were looking grim at the possibility of not leaving with the Armada we wanted, and Nima came back and brought us a 2007 model that was in beautiful condition. Thank you Nima for everything. I will be back to see him for my next car purchase.
kburno
Jul 11, 2010
The beginning of May 2010, we were beginning to look at new cars in the sentra class, looking at all the different manufacturers. We were not planning to buy due to budget limitations and having the final payment for our 04 Quest in October. I had been researching in-line and called Carson Nissan to answer some questions regarding the Sentra. After speaking to Michael Green, I made an appointment for a test drive.Michael and the rest of the sales staff were very helpful and did NOT have the high pressure sales attitude I've experienced with dealerships in the past. After relating our decision to wait until October, Michael spoke with his manager and proposed a deal that was too good to pass-up, so we bought the car on May 8th. I couldn't be more pleased with my car or the dealership. I highly recommend Carson Nissan to anyone in the market for a car, new or used. I believe that they will have the same great experience that we did.
luvrox703
Jul 8, 2010
me and my husband had a good experience at carson nissan. everyone there was super friendly and the process was easy. they had an awesome saleswoman named michelle. my daughter thought she was great too, she made a new friend that day =] we love our new car, we get compliments all the time.
Alisa McKinney
Jul 7, 2010
I was totally blown away with my service at Carson Nissan. I called in to explain to the service director Manny how my Nissan Aramada had run out of gas and left me in a very unsafe place while my gas needle registed that I had almost a half tank of gas. I was a very upset customer while talking to Manny over the phone. He assured me he would take care of the problem. I explained to him that I had to use my Triple A service and wanted to be reimbursed for the tow I had to spend for Nissan faulty parts. Manny explained to me that it was a recall on that part and he would be happy to take care of me wihtin the hour. When I came through the door the service person name Jack knew my circumstance already. Manny had informed him of the problem and they were on top of it right away. Because it would take a while for the part to be replaced, and I wanted a regular service call (oil change, etc..) Jack offered me a free rental car at no expense to me. Manny offered to top my truck off with gas in exchange for that tow I had to pay for. Manny was very attentative and sympathetic to my concerns and apologized right away for the bad experience with the faulty part that left me in a dangerous situation that could have easily turn out to be very disaturous. At the end of day Jack called to say that my Armada was ready and I could pick it up. I am so pleased with my service from Carson Nissan I will never go to any other Nissan Dealership I have told all my friends and family about the outstanding service I received from Carson Nissan. I am totally amazed. I walked away with the most wonder feeling I have ever felt from any car dealership in my life. Thank you, Manny and Carson Nissan for your outstanding service. Mrs. Alisa McKinney. (310) 678-0385
yasmin9600
Jul 7, 2010
I don't know where to begin, let me start by saying that I spent 4 days competitively shopping for a new car, I was on fixed budget and looking for a couple of specific things, I reviewed MSRP, Factory Rebates, Inventory Levels in California, etc. I visited 6 dealerships in person and communicated via email and phone with another 10 or so in Southern California. After spending the majority of the 4th of July Weekend dealing with car dealers, I was EXHAUSTED. I wanted to take advantage of some of Nissan's great rebates available during holiday, but was also determined to get a good price and value for my money. It's not often that I buy a new car and I wanted to make a good decision. I was very dissapointed with the service I received many places, blatant lies being told, time wasted, incosistencies, I was very disilusioned and decided that the car salesman stereotypes were absolutely accurate. I was contacted by Michael Green of Carson Nissan on Monday July 5th, I had heard every story, upsell, blatant lie over the weekend that I was almost shocked when the voice on the other line seemed very sincere, straight forward, to the point. When I said "This is what I NEED and this is what I want" he listened, didn't try to push me into a car I didn't want, but tried to find what I was looking for. That's beyond rare. I had become skeptical in past couple of days and decided if I couldn't get the car I wanted and could afford that I would buy from the dealership that I felt had shown me the most courtesy, respect, and least amount of condescention. Michael and I had a brief conversation, but it was to the point, so I agreed to meet him the next day at Carson Nissan. I didn't have high expectations, but I was pleasantly surprised. I met with Linda Webber & Max Vilarino regarding the car, it's features, and general purchase, they could not have been friendlier, more sincere, just nice people. I had the same experience with Lisa Melkonian when reviewing the contracts and official paperwork. It was too easy, I just had my car delivered to me. It's BEAUTIFUL! They offered to bring it to me at work, Linda their Sales Director kept in constant communication with me about any details regarding the purchase, transport, etc regarding car. I was very impressed with Carson Nissan, in general and compared to 80% of other dealers I encountered, I was downright amazed. I spent less time with Carson Nissan actually purchasing the car than with any other dealership that strictly wasted my time.I've been talking to all my friends and family about Carson Nissan for the last 24 hours non-stop. My mom owns a 2008 Altima, I immediately told her she needed to start getting it serviced at Carson. I work for a large retailer, I understand the importance of sales and service from both perspectives, the importance of being profitable and generating sales, but the need to strive for excellent service and creating loyalty among your customers. I appreciate the service I received and will show it by giving my business and referring anyone I can to Carson in order to promote the type of service they provide.
djlyrica86
Jul 6, 2010
Felipe was an excellent salesman. He was very knowledgeable about the car and the overall service. It was my first time buying a new car and he explained every step of it and was really patient during the long process. My initial plan was to go to another dealership to look for another option but because of his caring service, I decided immediately to purchase a car through him. He did an exquisite job. It's hard to find a good salesman like him these days.
ricardo6083
Jul 6, 2010
My overall experience at Carson Nissan was amazing, thanks to Michelle. I initially spoke with Michelle over the phone in response to a used car advertised on the internet. After she gave me more information on the car, I realized that the car just wasn't exactly what I was looking for. Unlike most dealers, she was honest and didn't try to force me to stop by or lie about the car. I thought that I would never hear from her again. A week or so later she called me back about a new Altima Hybrid that was exactly what I looking for. She was there for us from start to finish and helped us get our Altima Hybrid at a great price!
babysister
Jul 5, 2010
FELIPE PULIDO is a good guy that is friendly in his dealing with customers. He was very friendly and very helpful. He is very knowledgeable about his job , especially about the cars. The other staff was also very informed and helpful. After leasing my car for four years, I was able to purchase it with out a problem, which we really appriciate because I am person that do not like a lot of time spent at a dealership when I know what I want. I THANK them soooooooo much for the smooth transaction. I would also like to say that the Finance Manager MEDHI FARRAHI was very helpful and clear in his explaining all the protocol. Thanks Medhi!!. My husband informed me not to forget CHRIS for his kindness and professionalism! We love CARSON NISSAN
Lizbeth88
Jul 4, 2010
My experience at Carson Nissan was great. From the moment I got off my car Mr Felipe Pulido was there to greet me and my family with a smile. Once telling him the car I was intereted in, he showed me the different models it came from basic to the most luxurious. The employees at Carson Nissan where attentive to what i was looking for and did eveything their control to make sure I got a good deal and walk out happy with my new purchase. At the end of my transaction I got what I wanted with an excellent customer service experience. With this type of customer service I will definetely go back to Carson Nissan for my next purchase and recommend this dealership to my friends and family!!
shorebreakrealty
Jul 2, 2010
I drove up all the way from San Diego County to purchase a car from Carson Nissan. I searched the internet for cars all across Southern California. Carson Nissan had an amazing deal. After contacting them over the internet, the deal became even more incredible. It was well worth the drive, not only because of the savings but because of the fantastic service I received from Linda Webber (Internet Director) and Rene Sagastume (Sales Consultant). I would highly recommend contacting them if you are looking for a vehicle in Southern California!
maramirez
Jun 29, 2010
This was the first new car I have purchased. Of course I have heard horror stories about others' experiences with buying cars. I did my research online prior to going into the dealership. I walked in expecting to be pressured and overwhelmed. I was ready to battle with them. To my complete surprise it was completely the opposite. Everyone we encountered was extremly friendly and attentive. Throughout the negotiations I was never made to feel uncomfortable or pressured into anything. Michael was very patient, friendly and knowledgable. Everything was explained to me with great detail. I was able to negotiate a great deal without pressure to add any other options on. It was a great experience. I left with a smile and not a headache.
Laila06
Jun 26, 2010
I have dealt with other Nissan dealerships and Carson Nissan is by far absolutely excellent! Their customer service is wonderful! Every time I have gone, they have made my visit and concerns very important. I never feel that they are too busy for me. Carl was wonderful. In the past I had dealt with Cerritos Nissan on 3 occasions... and all 3 times they were horrible and the way they dealt with me! My experience at Carson Nissan has made up for all those times : ) I love the perks like washing my car, offering coffee, and the honesty they provided me in helping me decide what should be done on my car immediately and what could wait.
shgoldenglove
Jun 22, 2010
Everyone I came in contact with was very helpful and pleasant. They were very knowledgeable about the vehicle I was interested in. The only thing I would change is several times I called and had to leave a message and my call was not returned at all or it took a while.
armonddj
Jun 14, 2010
Absolutely terrific experience! I'm in the car business and have seen hundreds of dealers over the years. Carson Nissan is exceptional in the way in which they treat their customers. They go out of their way to make sure they have delivered on their commitments and every aspect of the sale was beyond expectation. If you want a no hassle experience from people who believe in doing the right thing, buy your Nissan at Carson Nissan.
fjsonnet
Jun 13, 2010
This was my first visit to this dealer for my 2001 Sentra's regular maintenance. my service advisor, Mike Garcia, was very pleasant to deal with. He was attentive, personable and professional. I am definitely going to go back for all my car's needs.
hotcajun
Jun 13, 2010
I've been getting my car serviced at a Nissan dealership ever since I bought my 2005 Nissan Murano brand new. I haven't been disappointed yet except when the dealership in Carson, California went M I A for a minute. However, they returned stronger than ever and that is greatly appreciated. Mr. Carl Taylor is excellent at what he does. He makes sure that before you leave all your questions and concerns have been answered so that when it's time to pick your vehicle up, you're confident in knowing that your car is in "tip-top" shape. Carson Nissan keep up the fantastic work. We will be seeing you again !!!!!!!!!!
precious_kab
Jun 7, 2010
Thank you for all the assistance you have provided me during my car search.I appreciate the information and advice you have given, as well as the patients you have shared with me. Your expertise and help have been invaluable during this process. It was very enjoyable experience, and all involved with making my car buying a great experience, I thank you. The team was excellent, and skilled. In addition to my enthusiasm, I will refer all friends, and family to Carson Nissan. Your ability to get the best deal for your customers is exceptional, and I couldn't possibly thank you and all involved enough.I appreciate the time you took with me, and look forward to hearing from you regarding my New Vehicle.Sincerely, Kimberly
nt25
Jun 2, 2010
Carson Nissan has a very professional and courteous staff, especially Richard Vasila and Michelle Perata. We recieved a good impression from Carson Nissan. The quality of work was good and fast. The finance department was also very efficient and fast.
tammya71
Jun 2, 2010
I would like to thank Laice, Richard, Rob and Mike Garcia for all the wonderful help upon buying my new 2010 Nissan Sentra. Laice went completely put of her way to make me very happy and comfortable with the purchase of my new car. Richard was kind and did everything possible to make sure that i would get what i wanted. Rob went over every single option of the vehicle in specific detail and made sure that i understood everything. Mike Garcia in service, went over how i need to service the vehicle and how often. Everyone at Carson Nissan was great and I would recommend all my friends and family.Thanks Again,LaiceRichardRobMikeRegards,Tammy Adelsperger
mgentile
Jun 1, 2010
Working with Linda and her staff was one of the few pleasant car buying experiences I have ever had. There was never any pressure to buy and her team was always available to assist and answer questions. I would highly recommend them to anyone looking to buy a new car.
heatherbarth
May 12, 2010
We have liked the Titan for a long time so when it came time to replace our Toyota Tacoma we contacted Carson Nissan. We live in Hawaii so wondered how it would be purchasing a vehicle over the phone or email. We delt with Linda Weber from day one, and couldn't be any happier. From negotiating the price, to figureing out the financing, to having out truck shipped out to Hawaii she and everyone at Carson Nissan were nothing but professional, honest, and just down right good people! We got our truck just a few days ago and have fallen in love with the Titan, it's everything we wanted and MORE! When purchasing any vehicle in the future we will use Carson Nissan again with out a doubt!
naomiwas
May 11, 2010
Kris Bryson is a very polite, and patient person, if I purchase another car from Carson Nissan, I would want him to be my sales person, Kris was very helpful, I am enjoying the car very much, I love it. Sincerely Naomi Washington & Robert Washington.
4yearinspiration
May 3, 2010
Every aspect of our buying experience at Carson Nissan was exceptional. I never felt pressured at any point during the process. Everyone was friendly and went out of their way to make sure I was happy with my purchase...which was a GREAT DEAL! Thank you to everyone at Carson Nissan who helped change my attitude about buying a car. I will go to Carson Nissan again simply because they treated me like a person and not a "sale."
joann720
May 3, 2010
Our overall experience was great for buying a new car and yes, we would recommend the dealer. Speaking and negotiating with Michele ahead of time saved us time and energy and stress. The one comment we did have was in regards to the finance person (Victor?) who helped us with the paperwork and payment. We were aware of and wanted to take advantage of the 'cash back' offer of $2300 on the new truck. Going through the fiance process we were told that the discount was only $2000. Granted - we should have taken the time to have him double check again and although it was corrected on the final paperwork with Lisa at signing it was still a few hundred dollars on the final price at financing. Admiditly it would have only change our payment by a few dollars, it was more the pricipal of being well informed and not having to feel like we needed to fight for the advertised discount. We are still very happy with our new truck and the overall experience.
bluecrewgear
Apr 29, 2010
Carson Nissan was the best car dealership that I have ever purchased a vehicle from. They have an outstanding sales and service staff. Linda Webber was an extremely easy salesperson to work with. She made sure that all of my questions were answered. Linda also did a lot of preparation work prior to my arrival so that we did not waste any time while we were buying the vehicle. Norman Johnston was instrumental in our buying the vehicle. His no-nonsense approach to sales was great in not wasting any of our time in our purchase. Extremely friendly, Norman was a great sales person to work with.Israel Calderas was extremely knowledgeable in all of the detailed operations and features of the vehicle we were purchasing. Israel made sure that we knew how to operate our vehicle. His attention to detail in preparing the vehicle for our purchase was outstanding.Carson Nissan made out purchasing experience extremely easy and fast. The entire staff made sure that we were 100% satisfied with our sales decision. We came into the dealership with all of our research and numbers. Carson Nissan was extremely honest with their sales and offered us a better deal than we had hoped to negotiate to.I honestly recommend them. We are looking forward to returning to them for our future Nissan vehicle purchases.
msgee33
Apr 29, 2010
I am extremely satisfied with Michelle and the entire Carson Nissan team that assisted with me purchasing my car. A simple email to Michelle on what I was looking for, lead me to hassle free purchasing and that got me the exact car I wanted. I would definitely reccomend Carson Nissan to anyone looking for a new or used vehicle. Thank you all for your help and hope to do business with you in the future.Edith Gulley
paulbelknap
Apr 29, 2010
I have purchased many cars over the past 10 years and Carson Nissan was average overall. The initial person that I spoke with did not have much knowledge of the car that I wanted to purchase. He misrepresented information about how the key and ignition system worked, and could not specific questions on what technology was used with the key-less entry and ignition system. I knew what car I wanted when I went into the dealership so the sales persons lack of knowledge did not hurt the sale. When I sat down to talk about the price I had to jump though the usual hoops of car purchase negotiation which are always a hassle. Having to jump between manager to manager was frustrating and is one of the main reason I did not give them a rating above 3. The staff were friendly overall and I was happy to purchase my Altima from them, and if I were to purchase another Nissan in the future Carson Nissan would be on my short list of dealerships to visit.
MaddieMom
Apr 26, 2010
I used to dread the car buying process until I worked with Carson Nissan. Under the oversight of General Manager Frank Bachman, their salespeople are professional, courteous and knowledgeable about their product. Their pricing was very competitive and Linda Webber (internet service manager) went to great lengths to find exactly the color and options we wanted on the car. She updated us on pricing, options, trade in value and even offered to have the car delivered to our home. She was extremely personable and a joy to work with. Frank first impressed my father while at Performance Nissan and when he moved to Carson, my dad suggested I go see him. And we are glad we did especially after an awful experience in Glendale. Frank made sure everything went smoothly during the process and made us feel like we were the most important customers on the lot. And his staff behaves the same way. From Linda who handled the numbers to Max who took for us a drive, (he helped my wife with the set up of the electronics and explained all of the car's features); to Lisa who closed the paperwork for us. Frank asked us for feedback on the buying process right down to our opinion of the music playing in the showroom - it's clear he cares about what his customers think and endeavors to make car buying pleasant. It sure worked for us; we will definitely be back.
Cirar
Apr 19, 2010
Both Jose and Michelle were very friendly from the start. We did NOT feel pressured until Price negotiations of course, but we came to a compromise and we feel we got a nice vehicle for a fair price. We needed assistance with locking lug nuts that there was no key for and the service dept as well as the GM "Mr. Frank" got right on it and took care of us. The people at this dealership definitely know their customer service. This dealership made us feel like the quality customers that we know we are. We do our research, know what we want, what we are willing to pay and have the cash to make the deal...The only negative I could come up with for us is the length of time it took to get out the door considering we were paying cash/check. That comment is NOT just Carson Nissan it is ALL dealerships we have ever dealt with over the last 20-30 years.
jennifer84
Apr 7, 2010
i gave this rating because that's how i feel and i think it's very fair for what i rate the dealership. the over all experience i gave a 3 because the wait time was very long but at the end i got what i wanted and i was very happy the dealership made it happen.
YvonneF
Apr 1, 2010
To Whom it may Concern, do dreams come true I'll have to answer yes. After 3 months of looking from Dealership, Honda, Toyota, Kia back to Nissan we finally found the car we could afford and feel safe, proud and so classy. Our first experience on the lot we were greeted with a smile and reassurance that I would be treated with honesty and compassion. That came to be so true. Trina first me my Mom and then introduced us to Chris. He was not only very handsome but very professional. Michelle came out to meet me and my family which was very kind. She was great, had the best smile. Each time we felt yes this was the Dealership we were hoping to find. Chris found exactly what we wanted even helped us pick the car with a little more which we really needed. He worked with finance oh after Michelle helped bring us to the point in which we could even feel like we could afford this car and payments. My mom is extremely greatful for the discount that we were honored. In this day and age to get a discount is almost non existent. Chris calmly took time with us and finance. Oh finance my mom says smiled thanks goodness. Chris and Michelle made it happen. I'm now on my way to a new job, new car a whole new life. I must also say that Lisa talked with me and my family, not only about cars but things in our life that mean very much to us. An animal lover she is which made us feel like she was part of our family. I believe my sister Cherie is planning on buying a new car at Carson Nissan at least thats in her dreams now. My mom passed out Michelles cards and brag about what a personal feeling she received there and a great discount. For once she said she felt someone cared how we felt. She is beaming because out of 32 men engineers she feels #1 on the crew. My sister has shared with coworkers at school where she works and I as well at the animal hospital just how we were treated. Sorry if I'm going on and on but this needs to be said and addressed. Sir manager of this branch be proud of your employees they shine and are so kind. Bless Carson Nissan and everyone working there. Luv Yvonne, Cherie' and Mom
pprats3
Mar 28, 2010
Michelle Perata was wonderful and I appreciate her willingness to work with my requirements for purchasing the car (i.e.I called and gave Michelle my specs and asked for the best price and financing before I went down to the dealer), although the price and financing changed when I got there, but I still purchased the car. Michelle had to leave and I was left with Max and Richard to take care of me. I was not happy that I had to wait for 2 1/2 hrs after deciding to purchase the car. Reasonably, my expectation is to complete the transaction an hour after I made my decision. That did not happen to me. And, Max forgot to give me the promised 3 change oils.Michelle Perata called me the next day for a follow up (which I appreciate!)and she assured me that she will take care of it, and THAT she did!Overall, I am happy with my purchase and appreciate Michelle's follow up.So far, the last annoying little thing is that I realized is that when my new license plate came in and I tried to install it, the car did not have the screws (to screw the plate on). Those little inconvenience bothers me as a buyer because I expect these little things should be taken care of by the dealer or at least ensure that it is. when I spoke to Michelle about the screws, she said she will mail it to me.
richard bustos
Mar 24, 2010
This is the 3rd vehicle I've purchased using the internet sale process. I researched the vehicle beforehand. I knew what I wanted and I knew the price I wanted to pay. Working with the internet manager at Carson Nissan I bought the car I wanted at the price I was looking to pay. The process was quick and easy and hassle free. Everyone at Carson Nissan were professional and courteous from the managers to the processing person that we filled out the forms with. They explained and answered our questions to our satisfaction. We will definitely recommend and shop again at this dealership.
Allison&Chris
Mar 22, 2010
After a bad experience at another Nissan dealership we were assured that Carson Nissan was different. Well, you definitely are! When we came to look at the car it was in better condition than we expected. We weren't planning on buying the car that day, but the deal was too good to pass up. We LOVE our Quest! The entire staff was super friendly and knowledgeable. Michelle, Norman & Ed made buying a car not only painless, but fun! The follow up has been excellent. We would recommend Carson Nissan to anyone!
ciza352
Mar 22, 2010
I felt good upon entering the building. I've been there because I got a lease in 2007. The experience then was okay, and this time it was even better. The employees are very friendly and respectful, attentive and helpful and they really did their best to give everything I needed in a car. Michelle was very good and professional and made me feel comfortable, also Mike who really knows everything about what they were selling.Overall, if there will be a need for me to buy another car, it be be from Nissan in Carson!
MELANDGAYLE
Mar 16, 2010
THES GUYS TREAT YOU LIKE FAMIELY AND THE WAY THEY WANT TO BE TREATED WITH A SMILE THEY MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE THEY ALWAYS GRT YOU IN AN OUT AS SOON AS POSABLE I HAVE SAID AS MUCH AS I CANE. THANK YOU VERY MUCH MELVIN BEACHAM 562-5959842
james02
Mar 16, 2010
I didn't expect to buy my car the same day I inquired about it and a lot of people would say it was an impulse buy, but I'm satisfied with my purchase which those who have bought something out of impulse behavior wouldn't agree with. Sales staff was friendly, quick, informative and helpful and the service staff continue on that trend with efficiency and pin point knowledge of their cars. Good quality dealership and for sure I would be back again to purchase another car in the near future.
ecko4507
Feb 27, 2010
WOW, thats all i have to say about you guys I'm very impressed in the quality of work and in the effortness put in to make this deal work. You guys are very approachable and friendly and strive for the best to make the customer happy..thank you very much.
kjchen69
Feb 22, 2010
I got a super great deal via internet price with Richard Vasile.He was really patience with me and helped me with most of my concerns.There's situation I didn't really feel comfortable with but their management all took it seriously and contacted me right away to make sure I am ok and fixed them right away! Very happy with this dealer!
aprilreppucci
Feb 17, 2010
Very friendly and fast service. Patient and informative. These guys were funny and it was late and I am sure they would have rather been home, but if the did, the never let on to that. We liked them and the dealership was beautiful...newly remodeled I think. Richard showed us around and it was a good experience. My car is beautiful!
marcaberger
Feb 15, 2010
I called the dealership "cold" and asked for the Director of the Internet Department. I was ready to return my leased 2007 Atima and lease a new 2010 Altima. I was connected to Linda Webber's voicemail. I left a message and asked her to return my call. Within minutes I received a return call from her team member, Miguel Mananhan, Mgr., saying that he noticed my incoming call...Linda was on the other line...and didn't want to keep me waiting. This was the beginning of an excellent leasing experience with Linda,Miguel and Kris and a fabulous introduction to Carson Nissan.Linda and Miguel exhibited a "top Shelf" professional approach to creating and closing a deal. I've been leasing vehicles for over forty years and my experience with Carson Nissan was as good as it gets. Being in sales and marketing for my entire business career has made me keenly aware of what it takes to build and maintain customer relationships. I always say..."the relationship starts with the sales, it doesn't end with the sale"!The icing on the "CRM Cake"...I received a call from both Linda and Miguel today to make sure I am completely happy with my vehicle and to inquire if I have any questions that require answers from them.Carson Nissan has earned my business and look forward to having the opportunity to refer customers to Linda and her team. I take my referrals very seriously!!
techman70
Feb 13, 2010
My experience with your dealership was what I expected out of a professional establishment. It was much easier with no hassels dealing with Carson Nissan. I would definetly send customers your way. Thank you for your patients and honesty.Oliver Altobello
xiomario
Jan 14, 2010
The service given to my husband and myself was exceptional. I was becoming indecisive, but I was never pressured to purchase the car because our sales person needed to make a sale. He made us very comfortable and made sure we were getting what we wanted. He searched many other Nissan dealers for the color I wanted, but at the end the color I fell in love with was sitting at the Carson dealer. Please know that he represents Nisaan in the most impeccable way.
CKetz
Jan 13, 2010
My experience with Carson Nissan was fantastic. They got me just the car that I wanted and I love my car. Their service and follow-up was exceptional. They explained in detail how to operate all the assessories. I have told everyone to go there for a car.
bbargmann
Dec 6, 2009
We were looking to buy a car for our daughter and had been looking, including another Nissan dealer, Michael (our salesperson) was very knowlegable and friendly as he explained the car to us. We had initially gone to Carson Nissan to see if they had the configuration of the Rogue we were looking for. Earlier in the day we had gone to Power Nissan in Hawthorne and fully intended on going back after looking for the car. After meeting Michael and Miguel and discussing what our options were we were impressed enough to pursue a deal. We have bought many automobiles and would rate our experience at the top. We also explained to our daughter that after observing the process that she should use this as an example of how a dealership should conduct itself while she is purchasing a car. In summary, after dealing with the entire organization we have no other option but to give them the highest rating.
Rickkopps
Nov 1, 2009
I'm very happy with my new car and really appreciate the time and energy that you (Linda Webber), Miguel, Ed and Michelle took to making what can be a daunting task, relatively easy. If the gracious and professional manner that was presented to me is any indication of how this new dealership will be run, you are all in for a very successful ride.
mnn1995
May 22, 2008
People always say that buying a new car is a horrible experience. Well, not for me! I taked to the fleet manager, Nelson Thomas, at Superior Nissan of Came rson and he was great. He took time to explain everything to me so I felt really good about my decision. It was almost like buying from a friend.
What’s more, Carson Nissan of Carson has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Carson Nissan. Check out the listings today to find the right car for yourself. Carson Nissan is definitely the best place to buy used cars online.