Used Cars for Sale at Carson Honda in Carson, CA

Victor Catedral

Nov 14, 2016

Awesome experience . I'm looking forward to going back

Rvisorde

Nov 13, 2016

The salesperson is very accommodating,friendly and kind.we didn't spend much time negotiating with them....with my own personal experience their service is good and we are satisfied...

Rhonda Wilson

Nov 12, 2016

Angel provided great customer service. He advised that I get extended warranty for future repairs.

Steven

Nov 11, 2016

The wait for purchasing a new or used car was okay. The only issue I had was the car already need a oil changed and one of the lights doesn't work. Everything is is fine.

Zenaida M Morales

Nov 11, 2016

As always my Service Advisor Irwin Mauricio did a fantastic job when I had it service last 11-05-16.. I lived here in Los Angeles and Culver City honda is less than 2 miles away from me but I always drive 19-20 miles to go to Carson Honda cause of the welcoming service I always received from the service dept.

Selina Guarisco

Nov 9, 2016

I did not have an appointment but i came in a my car was serviced in an hour...i was very happy and was extremely satisfied with my service.

Zen

Nov 7, 2016

Maintenance check/service as always is efficient and stream lined. Personnel are courteous and helpful.Thank you!

Almira Alarcon

Oct 28, 2016

Very friendly, and helpful. Got everything I need to know. Thank you so much.

Paul Craig

Oct 21, 2016

Carson Honda does a good job overall. Their waiting room is very nice, and their service personnel are good at what they do.

Kyle Rogers

Oct 20, 2016

Excellent customer service! From the Internet sales department, to the sales assistant Tyler, who took me for the test drive, to the Finance department, quality all the way around!!

Wayne

Oct 20, 2016

Great service crew. We will be going back to CARSON HONDA

Ian Catbagan

Oct 19, 2016

Job done even without appointment. Wait not that long.

Nicole Glasser

Oct 18, 2016

Excellent service and Gary G. Was superb. Answered every question, has great customer service and friendly.

Joan Shulman

Oct 17, 2016

I went in for the Basic Service, oil change, fluid change, etc. My service representative, Erwin, was very courteous, helpful, and listened to my explanation of what I needed. I told him to please check my directional signals in addition to the regular service. He did all of this, and told me that it would take about 1 1/2 hours. It did, and he told me that I needed the bulbs changed on a brake light and a directional, which would take about another 1/2 hour, which it did. The waiting room was clean, as was the restroom. There was coffee and snacks available. The payment process was quick and easy, no waiting. I really appreciated the honesty and helpfulness of Erwin. Everything worked well when it was done. He brought my car right up to the door. I most certainly will go back there again.

Juliet Hwang

Oct 16, 2016

I made an appointment at lunch time. Frank the service advisor was very thorough, calm and kind. I felt like he listened to my needs and delivered wonderful service. Will definitely go back.

Jesus Rivera

Oct 14, 2016

I was more than satisfied with Carson Honda they are very helpful.

Thomas Boatner

Oct 10, 2016

My advisor was the greatest. He listen to me and did not try to sell me everything under the moon. He reviewed my service needs and options. He listen to me and allowed me to make the right choice for my needs.

Ulises Vite

Oct 6, 2016

The adjectives I can use to describe Carson Honda are as follows: sensational, awesome, great, honest, grand, professional, ethical, and trustworthy.

Guadalupe Gutierrez

Oct 5, 2016

Excellent service by Erwin Mauricio, he was my service advisor. Very clean dealer.

Angel Amezcua

Oct 4, 2016

Erwin gives the best customer service, every time I bring my car for service he makes sure that everything is running properly.

Mallela Guerra

Oct 4, 2016

Great experience for a first time buyer, super helpful and informative, will definitely recommend to a friend or family member!

Noel Velasco

Sep 27, 2016

The Advisor is Great very professional and asset to the company.... Kudos?Mr. Erwin Mauricio for doing a great Job??????????????

Ralph Carrillo

Sep 27, 2016

The service was excellent from beginning of service to paying the cashier.

Jesse San Miguel

Sep 26, 2016

Wait time is too long, like almost 2 hrs for just a change oil. Waiting area is not big enough and service advisor offered free drinks from the machine but the machine is out of refills. I notified 2 employees but was not serviced during my wait. Not concern at all. My 1st time here but their action reflects.

Carrol Rogers

Sep 23, 2016

Services explained, easy to make a judgement call, things went in a timely manner.

Jessica Gomez

Sep 23, 2016

Had great help when choosing my new 2016 honda civic they gave a great deal.

Kenia Ortega

Sep 21, 2016

Great, enjoyable, fun, and exciting experience going car shopping. Went in with what car I wanted to get and got out with the car that I wanted. Robin was a great sales person. He stuck by what I wanted and didn't pressure me to look at any other cars (since other dealers do this). He was very helpful on teaching me the basics of my car, the process of buying the car, and answering all of the questions I had. He provided me with choices and advised me on what better suits my needs. Robin has great customer service skills and makes it all about the client which is exactly what a dealer should stand by. I would definitely recommend the dealer to friends and family members. Overall, I rate my experience a 5 star rating as well as the sales person. I am extremely satisfied with my purchase and with the process.

liliana castro

Sep 21, 2016

service took a little longer than expected even though I had an appointment

Rachelle Thompson

Sep 21, 2016

Quick service, clean environment , had a problem and it was easily fixed before my car was ready

Kanesha Ortega

Sep 20, 2016

Great!! The staff that assisted me were awesome!!! Thank you again Carson Honda!

Danette Biazevich

Sep 16, 2016

I came in for a transmission computer update. The associates were very friendly and courteous. I was told the work would take about an hour and fifteen minutes. It took less than an hour.The waiting area was clean and they provided television, WiFi and refreshments.I was very satisfied and will be taking my car back for its next service appointment.

Denny Perez

Sep 16, 2016

This was the second time my car needed to get serviced and I always take it to this dealership. They service the car fast and this time they even repaired a part in my car for free. They also have complimentary drinks and snacks, and there's even a shuttle that will take you to the closest shopping center. I will definitely be taking my car to get serviced again at this dealership. I didn't buy my car from this location but I just love their customer service and the two representatives that helped me were great!

Kim Austin

Sep 2, 2016

It ended up excellent, but it had a shaky start. Initially, the first service manager, Mark, was not helpful - and was going to send me home without even partially diagnosing the problem that I had with my NEW (4 mths old car). I then saw the service manager that I have only had good experiences with, Tavares (Tank), and he took over my service inquiry. Turned out that I had a bad cell in my battery, and it was deemed that it needed to be replaced. It was taken care of and within 45 min., I was finished.

Ricardo Alonso

Sep 2, 2016

Amazing place with great customer service! Got me into a new car even with a low credit score. Didn't think I was going to be approved and was able to drive away with a new car. But at Carson Honda they made it possible ??

Nena

Aug 29, 2016

I received good service. Everyone was very pleasant. Watched TV and had a hot chocolate while waiting for my car. Oil change was done in a timely manner.

Nicole R

Aug 27, 2016

Excellent. Was so happy with my purchase and with the sales men who went above and beyond to get me the right car for me! DEAN HAYEK, Cesar and Blake totally helped me with all my car buying questions and needs . I got my car appraised and then talked what I was looking for and what I could realistically afford each month. To my delight the car I love worked perfectly and the payments were affordable and great.Trust these guys they know how to help sell you want your looking for and what will be beneficial to you or your family! :)

Linda Gutierrez

Aug 26, 2016

This is the second time I have had my car serviced here. Horrible service again. Always charging you more than quoted. Frustrated! No time to argue or complain over rude service or 27 dollars extra you charged me. Will be taking my car elsewhere.

Terry Takemori

Aug 25, 2016

I made the appointment two hours before I arrived. When I drove up to the appointment lanethe service person came out to and said to stay with the car and a service person would be out to assist me. Within 5 minutes the service person came out to greet me and asked about the type of service and if there were any other issues with the car, I wanted to have them look at. it was an A12 service, he took me inside and we selected the appropriate repair package( he recommended three different types) . He promised that the work would be done in an hour, About 50 minutes later he called and said the work was competed and there were two recommended maintenance that should be performed. AC and Oil flush. I declined due to money issues. overall a good experience,

Vanessa Gomez

Aug 25, 2016

Great customer service Jonathan was very friendly,proffesional, and the service was fast.

Quandra Crawford

Aug 12, 2016

Outstanding Customer Service and I had a excellent overall the service drive, with Jessica, she is Awesome. I certainly will recomend Carson Honda to all of my friends and family.

Granville Ampong

Aug 10, 2016

Excellent customer service by Erwin of Carson Honda

Angelie Urata

Aug 9, 2016

My 1st time at Carson Honda Service I was very satisfied with my complete services . I would like very much Special Thanks to Jessika and David Deguzman

Gabe P

Aug 5, 2016

They do a very good job in a timely manner and have a nice waiting area with coffee and donuts. They are true to their word when they promise something and I respect that very much. I will continue to service my car there.

Felicia Deretich

Aug 4, 2016

Jonathan is very professional and efficient every time he helps me . He is a great asset to your company . He always greets me with his warm smile :)

Ray Griffin

Aug 3, 2016

This was my first service (5K) on a 2016 Accord Touring V6. Was in at 7AM and out in 45 minutes. Super fast and friendly.

Andrew Trujillo

Aug 1, 2016

Everything went by smoothly and every worker that helped me was kind and helpful.

Shanda

Jul 30, 2016

Great Service and love our new Honda Odyssey Mini-Van!!

Rocio Maldonado

Jul 29, 2016

Prices are too high , not to many options ... The advertisement in the lobby says you have donuts Danish fruits for customers all I found was 1 Dunut

Roman Zapanta

Jul 29, 2016

My service advisor was very helpful, I've already recommended him to my friends and family when they visit carson honda

Aimee Cervantes

Jul 25, 2016

Made an appointment for an oil change and was in/out in 1 hour.

Christine Estrella

Jul 25, 2016

The Person that help me did great helping me and explained everything well.

Zenaida Morales

Jul 25, 2016

Have a good experience as usual. I come to this location all the time.

Tony G

Jul 24, 2016

This dealership provides excellent sales and customer service. I would definitely recommend this dealership to others.

Andres Garcia

Jul 22, 2016

Customer service was phenomenal and we'll executed in every department. Frank Henry took good care of me as my service advisor. I am planning to come soon to proceed with a trade in that Frank Henry refer me to Leslie Razo which gave me a good appraisal.

Rachelle Thompson

Jul 22, 2016

Service was great , as usual. I didn't have to wait long at all and was pretty comfortable while waiting. My son had some where to play as well.My service advisor was also great and took care of everything.

Guadalupe Rodriguez

Jul 21, 2016

mike was really nice and helpful. This was the second dealer that we had went too and he was far more informative about the cars than the guy from honda world. we didnt even have to ask for a test drive of the vehicle. Offered a way better deal than HW. One thing for sure, if anyone is looking for a honda, i would recommend them to the Honda in Carson. Im for sure ill be back here for futures cars.

Armando

Jul 19, 2016

Great Service!!! I will be going there again for future repairs

Shopgirl

Jul 19, 2016

Carson Honda provided me with a great car buying experience. I initially worked with their Internet Sales team to get a quote and from there it was fairly easy, straightforward and transparent. I felt comfortable enough to buy the car sight unseen and they held the car for me for a week until I was able to come to LA to pick it up and drive it home. It is nerve wracking to buy a car in this way but they made the process so easy that I had no issues. Very professional team and would not hesitate in coming back to purchase from them again.

Oreen Gheewalla

Jul 18, 2016

My first time here and I needed only an oil change. At firstI was a bit confused as to where I had to park for a small service. There were no agents or advisors out side to greet or guide you as you come in.But once I figured where I had to go the service was par excellence Luis Contreras, my advisor was very prompt attentive and efficient. She gave me more that just an oil change she visually checked the car all around. and advised.The facility is very well equipped and they do not do a haphazard job. You do not feel that they are overworked or are in a rush. I will definitely recommend this place.

Joel Odulio

Jul 16, 2016

I went to Carson Honda for my first oil change on my 2016 Honda Accord sport I was greeted by Jessica It was great how she knew about cars how she paid attention to details. Overall it was service and I would be back again for my next service.Thanks!Carson Honda

Marco Vea

Jul 15, 2016

Took my car for a recall and everything was done when I arrived to pick up my car just like the advisor said. They don't do car wash anymore but Jonathan took care of it if I was willing to wait so thank you for that! Great customer service!!. Only bad thing there's no parking and my mom couldn't park inside while we waited for the car wash. If you're taking the car wash out at least have customer parking!! I will be back for service.

Lixander Rubalacava

Jul 13, 2016

Coming to Carson Honda, I realize it is the best first choice I could ever make. The sales associates are very polite. They treat you like if it was your own place. The mechanics are on track of their stuff and very fast. But I do suggest to do an appointment each time you take your car to the facility. Excellent work Carson Honda!

Sam Tay

Jul 13, 2016

Great service and very knowledgeable service professional . No up selling . Amazing experience . That's my new service center . Great job guys

Adrian Ingles

Jul 12, 2016

Erwin from carson honda. Always takes care of our 3 honda cars for services. He does everything to give us the best service and deals. He treats us like family. He gives excellent service.

Anna Wroblewska

Jul 11, 2016

I bought my first new car here and the customer service was Great (Keith) . I just had my first oil change last Saturday and it was fast with NO charge. Very happy with this dealer. They gave me the best price out of 4 different dealers.

Malina

Jul 11, 2016

I didn't purchase my car from Carson Honda, although I wish I did! But i have been getting my car serviced with Carson Honda. And it is a much better experience than when I was going to the dealer where I actually purchased my 2015 Honda Accord. The people at Carson Honda are much more friendlier and attentive. Every time I've gone to get my car serviced it's been less than an hour, verses when I used to have a 4 hour wait time at the other location where I used to go to!

Elsa Suarez

Jul 8, 2016

Great service, nice people,very friendly people, fast process, they provide all the infomation that I needed, I defently go again to this dealer and I will recommend this dealer to my friends

Monique

Jul 8, 2016

I came in for 2 new tires and got them for a very good price! Thank you Tank!

Richard Sanchez

Jul 3, 2016

I went by after not having a good experience, I was actually leaving when I was approached by Mike Ramirez. I didn't think I was going to leave with a car. I left with what I wanted. I just want to thsnk Mike and all the staff at Carson Honda.

Alicia Camacho

Jun 30, 2016

The attendant was super helpful. The only thing I didn't like is that one price is quoted for a recommended repair and then when I agreed other charges are mentioned.

Carlos Rico

Jun 29, 2016

I service all three of my Hondas here at Carson Honda. Customer service was great. The repair where done on a timely manner. Within the time frame they provided. I'll keep bringing my vehicle to Carson Honda.

Crosby Lanham

Jun 26, 2016

my family and I have brought 2 cars there and regularly take them back for regular maintenance everyone is very friendly , helpful, and honest.

Sylvia

Jun 25, 2016

Johnathan has always been there to answer the littlest questions I have. I trust him!!

Maria Zavala love my car

Jun 23, 2016

My experience with Honda was more than expected.They have excellent service in all aspects thank you sooo much!!!!

Antoinette Taamu

Jun 21, 2016

I took my car in for a routine oil change. Turned out that I required more services and that it was al covered by Honda. The attendant, Jonathan was very helpful and courteous. Service was one sooner than expected.

Erica Gardea

Jun 18, 2016

This is the second vehicle I purchase through them and it was a great experience for me and my family!

Carolynn

Jun 17, 2016

Cason Honda is the only place I go when I need any service done on my van. If you are one of those people who are on top of your car maintenance and want to make sure you get the best care for your car, then Cason Honda is where you want to be. I drive my van a lot so I try to keep my van align with the maintenance when it is time. Everyone at Carson Hond is nice and always welcoming. Erwin is the one who works on my van. He's friendly, helpful, and always greeting you with a smile. He takes the time to hear about your concerns and he gives you honest advice on what is needed. He works quickly but carefully. When people ask me why I drive all the way to Carson for my car service, I tell them because each time I've gone there - I've been happy with the service.

E Khang

Jun 16, 2016

Like any dealer service center, Carson Honda is on the more expensive side. But they are open to negotiating prices. You do get peace of mind with authentic Honda parts being used.

Roxana Arredondo

Jun 12, 2016

This is by far the best buying experience. I told them my price range and they worked with me. The car is amazing.

Wendy

Jun 5, 2016

Best service ever! Erwin is our service rep and the reason we keep buying cars from them.

Leo & Nida A.

Jun 2, 2016

The Service man did an *excellent job* in having the oil/ filter change done to our 2012 Honda van Odyssey that we bought here at Honda Carson.... But more than that, since my wife Nida came in on a friday but had to leave to go to her dentist, she could not stay for the additional repairs.... So the service man coordinated the repairs to her schedule and set up the appointment for the next morning on the break pads replacement. I was the one who brought the van back the next day. They arranged for company shuttle to take me home. When told that repair will be done in 3 hours, I got the call back after 2 hours and 15 mins. That was earlier than expected. *Great service and also gave me a reasonable price. Thank you. - Leo A.

bill_n

May 31, 2016

Yesterday morning I visited Carson Honda in hopes of test driving a Honda Pilot Touring. Unfortunately the only Touring on the lot had apparently just arrived and was not drivable. Ok, so fine. I was interested in looking at the interior of the EX-L sitting in front of the dealership doors but apparently the sales guy couldn't get the door unlocked. Fine, so let's take a look inside the other Pilot parked on sidewalk. What? can't unlock this Pilor either. See you later Carson Honda!! How are you supposed to sell any cars if you are unprepared and can't let customer's test drive or even simply check out the interior??

Nayeli Vazquez

May 30, 2016

At first I was just browsing thinking I was not going to qualify for a trade in since it had only been two years on a lease but thanks to all the quality efforts of Sebastian and his entire crew I managed to get the car I wanted for an excellent deal.

Henry T.

May 29, 2016

Excellent service. Presented my problem and the service department took care of it. Very happy with the results.

Chazerae Parra

May 27, 2016

I definitely will recommend my friends and family to come ! Great service !

Manuel Cazares

May 18, 2016

Frank gave me a free oil change, after i was told that what I was promised was not added to the contract. Helped me to start figuring out why it wasn't added. Great experience as far as the oil change thanks to Frank.

Michelle Longalong

May 17, 2016

Mark was very helpful to us, he explained everything much needed information that me & my husband would know in terms of servicing the car's due for major/minor service.. ?

Cristy Aguilar

May 16, 2016

Scheduling was fast and efficient. Jonathan, my service representative is always well informed and has the best customer service. I trust him with everything he says about the car because he is straightforward.

Jill Darby

May 16, 2016

My car was in service for a recall. Everything was handled very well. I wish however that while my car was parked there on the Honda lot and a free loaner car was provided, that my car would have been given a complimentary oil change..

Melodee Lydon

May 16, 2016

Jessica, my service writer, was fabulous. Great Service and super support with this issue.

Kbaeza

May 15, 2016

Purchasing my veichle at carson honda was amazing... im a first time buyer was helped and felt very comfortable with the process

Steven Ryan

May 15, 2016

I especially like that they have a shuttle, whereas the local Honda service center does not.

Jacquelyn Miller

May 14, 2016

This was my first time at Carson Honda and it was an awesome experience! I've been to several dealerships before. Everyone one was kind and very helpful. I went in for an A3 service on my 2007 Acura and was not pressured to get unnecessary repairs. They told me I needed front brakes in which I already knew. Great place to go for women who don't want to get taken for their money! Keep up the honesty; it will get you more business than ever! The price was right too!

Charles Henderson

May 12, 2016

My wife's car battery went dead, had to get a jump from AAA to get to Carson dealership. Did not have an appointment, but was waited on immediately. Told hem the problem, and they took care of it, by replacing the battery. The best part was that my 2014 Honda Accord Battery was under warranty and i didn't have to pay a dime. Much love to Mark, the adviser and to Carson Honda

Eduardo Vasquez

May 11, 2016

I went in for car maintenance. My associate Jessica Espanio was very helpful she answered every question I had. Very efficient and professional.

Alvaro Morales

May 10, 2016

Felt very welcoming as soon as I stepped out of my car. Was helped quickly. I went in for a few questions I had and bought a new 2016 Honda Accord Sport. Amazing dealer and staff!

Cheryl Anderson

May 10, 2016

The young lady that assisted me and I think her name was Jennifer, was very, very helpful.

Jose & Luisa

May 10, 2016

Dean, Keison and Javier are awesome to work with. They care about the customer's needs!

Chelsea Cummings

May 9, 2016

I purchased a 2015 Honda Fit last year, so I decided to do all my maitnance at the Carson Honda to make sure everything is done correctly and all the parts are Honda certified. I've had 2 oil changes, a tire rotation, and my 2 recalls done at Carson Honda and everything went very smoothly. Made an appointment online through their system which keeps all your info up to date and has all the recalls and services that you need done. With the online appointment system makes it so mush easier! The staff is very friendly and helpful. I would definitely recommend Carson Honda for all Honda maitnance. Their pricing is not bad either, and they offer a lot of deals.

Jose & Luisa

May 9, 2016

Dean, Keison and Javier are great! They care about your needs.

James deans

May 8, 2016

We came back for a second car purchase & left satisfied and we'll taken care of. Thank you.

Juan Reyes

May 8, 2016

This experience with Carson Honda this is NOT GOOD experience WITH the dealer they sold me a car without no inspection I have two weeks with the car I takes to the service to another dealer they and the car need oil change en one week the oil not good another thing when a buy the car the key was broken the said came next day to fixed I call and they ignore may call and the light signal one week with the car I need to repair this is because they Carson Honda inspection you guys not check the car before sale ......

Juan reyes

May 7, 2016

My experience with Carson Honda NO GOOD because the remote is broke I did the deal on Sunday they said came next day for a new one is two weeks already and they ignore my calls to sing the contract wait so long

Cynthia - Carson

May 6, 2016

This was my first time getting my new car serviced and it was a pleasant experience. From the time I pulled up (right before closing) Jonathan Vera was polite and extremely helpful. Definitely recommend Carson Honda. Keep up the good work guys ?

Jacques Brinker

May 6, 2016

Everything went fast.. Was notified when they found a nail in my rear tire, In by 730- out by 9am Also had WIFI so I was able to work while i waited

Yadira Aguilar

May 6, 2016

The best customer service!! From the moment I arrived they were very friendly, showed me my options and gave me the best deal. Will definitely recommend this dealer to my friends and family

DANNY

May 5, 2016

I recently paid $50 dollars to diagnose a cluncking sound coming from my brakes. All they can tell me is they heard nothing when everyone who rides my car hears the noise! What a waste of $50. Also, maybe around 2 years ago, I went back and forth to this dealership service because they replaced items which they said was the cause of "oil leak" on my car but the leak was still there. I went to another small shop and they fixed the problem. I asked for refund of the few hundred dollars I spent that did not fix the problem but no one was willing to help me. My advice, do not go here for service.

Melgardo G. Prado

May 5, 2016

Par excellence in taking care of the customer especially Mr. Erwin Mauricio and his knowledge of giving you information are beyond expectations. Highly recommended and a great asset in your company. Thanks for the wonderful experienced with you.

Jackie Chapman

May 3, 2016

The service wrighter was great and gave me a good deal

Luisa Peraza

May 3, 2016

The Carson Honda people are very helpful! Every single person in every single department!

Marco Daez

May 3, 2016

Quality of Service is excellent no complain about, however the Service Tech needs more training on giving an actual estimate of hours the repair will take. Don't tell your customer that it will take 2 hours when actually it took almost 4 hours to do the Job.2 Hours? customer will wait in your lobby. 4 Hours is a waste of time waiting on the lobby, customer can do a lot of things instead waiting on your lobby. If you can't deliver on your promise of estimate time, how can you maintain a loyalty from your customer?

Maria Hernandez

May 3, 2016

Had the most amazing experience purchasing my car from here. Everyone was was extremely friendly and helpful in getting me what I wanted.

Rachelle Thompson

May 3, 2016

I went in for an oil change The wait wasn't long at all and I was comfortable as well.Got the update on my car and what needs to attention.

Patricia Martinez

May 1, 2016

I so happy with the services thanks I will recommend to my family's and friends

Alyssa De Ramos

Apr 29, 2016

It was quick. Friendly service advisor. Her name is Jessica. She was really nice and friendly. I was not charged for the tire alignment because it was my first time going there.

Josue Rosal

Apr 29, 2016

I came to get a oil change with Erwin and I'm truly amazed by how well people are treated there including myself . I well Forsure be coming back they have a awesome waiting room too. Than when I got home I received a free video of what kind of maintnece I needed for my car in details.

Patzy

Apr 28, 2016

Great customer service, provide many options to best fit your needs, very friendly, facilities are very clean, bilingual.

Rhea Bautista

Apr 28, 2016

I purchased a 2016 Honda Civic. After dealing with four dealerships, Carson Honda was the only one who did their best. service is wonderful!'

June

Apr 27, 2016

The service was great. Repair was completed in a very timely manner.

Belinda Gracian

Apr 26, 2016

After many hours/days of negotiating I was able to buy my new 16 Pilot, thanks for all your help!

DG

Apr 26, 2016

Best dealer customer service and service advisor are excellent

John99LX

Apr 23, 2016

I brought my 1999 Civic Sedan in for routine maintenance. The process was very professional from start to finish. I made an appointment with Mark, who I've done business with for years at another dealership. He was attentive to what I wanted done, and made appropriate notes. In the process, the technician suggested a 4-wheel alignment since it had been awhile since the last one. in spite of the extra alignment work, the car was ready 1 hour before originally promised. Many thanks to Mark Horst and his technicians! I'll be back!

Ana Meza

Apr 20, 2016

This car dealer has a great selection of cars. I really felt comfortable shopping around for my car. My sales representative Rohmer was very helpful and was able to get me a good deal. I would highly recommended this car dealership when buying a Honda. Also, their sales are very good not like any other dealer ship that I had previously visited.

Eduardo maldonado

Apr 20, 2016

I came in confused and didn't not know how to do the service .Then the gentleman looked at me and started to guide me step by step . Every question I had he get me the answers and if he did not know he go get me some one that had the answer

Javier A. Garcia

Apr 20, 2016

They were nice and quick they knew what they were doing.

Neil

Apr 20, 2016

Their staff are really friendly, great service, clean facilities

Betty Chelland

Apr 15, 2016

My service advisor, Jeff Hamada is outstanding. He has always provided me with superior service. And I will continue patronizing Carson Honda. You guys are great.

Tynieka Jackson

Apr 15, 2016

My overall service was great but this is he 2nd time they've left the plastic on my seat and the red tag in my car. Is this normal for Honda? I've never experienced this with GM

Andres Soto

Apr 11, 2016

Great place people are very nice and profesional. Went for an oil change and I was very surprise how fast they did it. Thank you.

Jose Padilla

Apr 7, 2016

Believe me buying a car has never been easier! Oliver helped me thru the whole process and was very nice and professional! Thanks to Oliver and his help I am now leasing my brand new 2016 Honda Accord Sport! I strongly advice see Oliver Q. for your biggest purchase of your life.

GrandmaPRPL

Apr 3, 2016

Friendly professional staff. Efficient Service! I will never take my Honda anywhere else.

Tracy Poor

Apr 1, 2016

The CSR was excellent. She was very attentive and a joy to work with. Her personality was very welcoming.

NMZ1000

Mar 29, 2016

As an addendum to rayk5799s comments, our family has been loyal customers but have indeed experienced issues. I purchased the referenced car for my daughter, and made that very clear when we negotiated the paperwork. Shortly after I received a call from the credit facility clarifying a few things, and during the conversation I mentioned that I was getting it for my daughter. They had not been informed of this by Carson, and as a result they declined to finance it. Carson started shopping around, and through their activity they damaged my credit rating. My daughter needed the vehicle and I ended up putting it on my credit card to expedite the purchase. Since we purchased it, my daughter has driven approximately 6000 miles. The vehicle had 95,419 miles on it when we purchased it six months ago, and we were told that it had been through their used car maintenance evaluation. There is no reasonable way that a transmission could go from good to needing replacement in this amount of time and mileage. It had to be an obvious pre-existing condition, easily diagnosed if the proper evaluation had been completed before we purchased it. I have an almost new Pilot and we have several other Carson Honda's in our family. If they are willing to accept responsibility and fix this for us we will continue to work with them and I recommend them as a dealership. If they do not, I will not return and recommend that anyone expecting fair dealing avoid doing business with them.

Juan Ramirez

Mar 26, 2016

I came in very late , and even though i wasnt expecting to get any help , the sales rep came over and introduced himself as Sean, was very helpful took us for a test drive and started our process with paper work, and i came home with my new car. I would defenetly recommend Sean and this dealer to my family.

rayk5799

Mar 25, 2016

DO NOT BUY ANYTHING FROM THESE IDIOTS!!!!!!!!!!!!!!!!!!!!Purchased a used car from them and within six months of the purchase, the transmission has blown up. Understand that this was purchased without a warranty but are you serious, 6 months and we now have to pay $2000.00 for a rebuilt transmission. Transmission DO NOT go bad in 6 months and during Carson Honda purchase inspection of our vehicle, they should have caught the burnt/bad transmission oil just by checking the transmission fluid level.We were told that by Carson Honda that there is nothing that they will do and basically too bad.I can accept buying a used car from private party with this possibly happening but not from a car dealership like Carson Honda. What this means is that they DO NOT check anything on a used car that is on their sales lot. I don't know about a certified car but definitely not the non-certified cars. I can't tell you how upsetting this has been along with the dealership not even trying to assist in any way.BUYER BEWARE OF THIS DEALERSHIP!!!!!!!!!!!!!!!

Monica Delgado

Mar 24, 2016

It was great, process was long. But totally worth it! Oliver & Sebastian helped me out a lot! I highly appreciate their help!

Alejandro Salcedo

Mar 21, 2016

Flawless experience! I bought the 2016 Accord EX-L. I'm certain that they have the best prices in So Cal and I enjoyed the free coffee from the cool dispenser! My sales associate was Calvin and he was great! He answered every question or request I asked of him. He walked me through every step of the process and I felt very comfortable and confident that Carson Honda dealership was trustworthy. I had gone to a few other dealers where the sales reps wanted a quick sale, but this is my first new car so I wanted to be absolutely sure that I was getting what I wanted. I did, at Carson Honda! Thank you Calvin, Tim and Kris.. I will be recommending family and friends to you guys!

Alonda Bass

Mar 21, 2016

Consider offering customers a car wash like other dealers

Diana

Mar 21, 2016

Can in for an oil change. Turns out I had yonda care which I didn't even know about! But it covered my oil change and I didn't have to pay anything out of pocket! Service was quick and the customer service was awesome.

Dream Home Care

Mar 21, 2016

The buying process was not off to a good start but was later on made up by a great customer service experience including the service department. Everyone went out of their way to help.

Em L.

Mar 21, 2016

Came into get an oil change. It took an hr and a half to get it done. The gentleman that was helping me told me it would take 1hr and 15 min, tops. When it was longer than that, he came and told me he would check the progress of my car. It was good that he kept track of the time and came to update me. Got my car and usually my car would get a carwash. This time around, my car wasn't washed at all. Very disappointed about that because it was the main reason I came to that Honda dealership and get my oil done there.

Guadalupe Aguilera

Mar 21, 2016

Great customer service, profesional service agents.

strkeepr

Mar 15, 2016

We always get good service at Carson Honda, this time was no different. We were helped by Tank. Everything went smoothly. We will definitely be bringing our other Honda vehicle to be serviced here as well.

Rett823

Mar 9, 2016

I visited Carson Honda on March 3, 2016 to have my passenger side air bag replaced. I had been receiving notices from them to have this "recall" work done for the past several months and finally had a free day to go in. All the employees from the clerk who answered my call, service technician who checked in my car, shuttle driver and cashier were all friendly, professional, knowledgeable and helpful. I would recommend Carson Honda to current Honda owners who need service and prospective Honda buyers looking to buy a new or used vehicle. I own a 2001 HOnda Civic and in 15 years have not had any major problems. With regular oil changes and scheduled maintenance, my car still runs GREAT!!!!

brenda T

Mar 4, 2016

Erwin was very helpful with my service questions! He was very friendly and knowledgable!

Previously Loyal Honda Customer

Feb 20, 2016

I am surprised by the decline in service at this dealership. I am a loyal Honda owner and have owned Hondas for more than 20 years. My service experience was so disappointing last week that I left after waiting for a diagnosis for 3 hours - although I had an appointment.I asked for follow up from both a manager and service advisor. No one ever followed up.I also requested a routine oil change. My paperwork indicates that my oil was changed and the sensor reset. My sensor reading contradicts that the service was ever performed.I was a loyal customer but will now have my car serviced elsewhere.

James Barrett

Feb 16, 2016

Good Service - Timelyb responses - I would refer a friend - Keep up the good work

Billy Tran

Feb 12, 2016

The staff was really helpful, service was excellence . Thanks

Rachelle Thompson

Feb 11, 2016

my experience at Carson Honda is always worth the trip, Even if its just for an oil change or having car trouble, the wait is never long. This is the only dealer ship where I take my car and the customer service is great as well. Everyone is always friendly.

oscar

Feb 9, 2016

Just purchased a new car from other dealer When we got contacted by carson honda we were told to see one particular person but when we asked for the person we have been transfer from one person to another at carson honda Someone even said "Im sure you guys are coming back."

Willy

Feb 6, 2016

Great service, great people and nice facility. I would recommend Carson Honda to all my friends and family.

Ryan Schmollinger

Feb 4, 2016

This Honda dealership is amazing! I have been visiting them for about 3 years and have always had great service.

Sofia Mendoza

Feb 3, 2016

Great and speedy service. I appreciated the no-hassle approach to different service packages. Comfortable lobby. Enjoyed my little waiting time.

Nichelle Birdsong

Feb 2, 2016

Saturday I was able to purchase my first car , a 2016 Honda Civic EX. The staff was very welcoming and helpful.

John and Gynger Harris

Dec 15, 2015

I came to view a car I saw online and within the hour I was gone with a smile on my face. The car was perfect. The price was perfect. Everything ran smooth from the moment I walked into the dealer. My kids and I are very happy with our new car. Everything down to the finance details was exactly what I was looking for. Thank you Tyler and Team for making us feel very comfortable and confident in our purchase.

karen jo

Oct 31, 2015

i bought a used car from them and it was easy and fast . they were so wounderful they catered to all my needs in a timely matter. i told them i had to pick my daughter up from school and they all they could to get me out before that time. they are wounderful i would recommend to anyone.

donald

Aug 26, 2015

I purchased a Certified 2012 Honda Odyssey from Carson Honda, within 6 months i have to replace the rear brake pad, both 4 tires, and the battery. And i was told the rear bumper was repaint but it wasn't a good job (from my friend who has a auto body shop). I don't know how Carson Honda certified this Odyssey, but this was the worst exercises for buying a " Certified" Honda, and i will never buy any Certified Honda again.

DrToni

Jul 25, 2015

I have owned Hondas for more than 20 years and have patronized this dealership for more than 15 years (at its previous location on PCH in Harbor City). This dealership previously exceled in customer service .I have noticed a dramatic degradation in customer service and attention to detail during recent visits.Paperwork has indicated that a service was performed but sensors indicated otherwise.Perhaps the dealership is under new management.I am especially disappointed because there has been no follow up from management.

rad 123

Jul 12, 2015

warm friendly and accommodating service associate of Mr. Erwin Mauricio on my 2009 civic. The price of maintenance is not that bad. Good clean service without hassled. Will keep coming back with them.

NenaA

May 29, 2015

Unfortunately, the car's color combination was not what I wanted. And although I don't recall the woman's name that contacted me, but she was quick and I appreciated that very much.

Luzzi

May 28, 2015

The process is smooth and amazing. Special thanks to Christian Reyes for making this a great experience and also to the desk Dean Hayek .Keep up the great work!

Rick

May 7, 2015

Great car and great deal, friendly sales staff. I did have to visit the dealership twice since we could not seal the deal the first time around. Internet sales and GM stepped up and made the deal happen. Would recommend.

Jenny c

Apr 23, 2015

I really recommend coming here for great customer service they really made me feel like they cared and tried to work with me every possible way. The process was easy and I got my car the next day. I will be coming back in the future.

siliuta

Feb 9, 2015

Buying cars to me is a nightmare but for the first time in my life it was actually a great experience. I hate wheeling and dealing and there was none of that. Dean the Sales Manager, was straight to the point and I really felt he was upfront and I didn't get a bunch of bull. Ramon the Salesman, also another great down to earth guy. My time is very valuable and I was out in about two hours from the time I walked in the door to drove off.

Swati

Dec 22, 2014

Hi Carson Honda, today I had an horrible experience at your dealership. I had called at your shop and had inquired about its presence and availability about a used car (Mercedes Benz) before coming to see it. But when I reached, I was told there were keys for the car were NOT available and I can just look at it from outside but can NOT see the interior nor can do the test drive. To add on to it, me and my husband were waiting for close to an hour with no clear decision. The person attending us was least bothered about customer service and satisfaction. I have never had such pathetic customer service. Since the car we came to see wasn't accessible, we went ahead and identified another CRV that we could test drive and may end up buying. But to make things worse, we were told that keys were NOT even available for this car too. Can you please explain how do you expect your customers to purchase a car without even seeing the interiors or test drive. and still manage to ill-treat your clients. All your agents were just moving in and out, eating pizza and chit chatting. I just fail to understand, when there is a customer standing in your shop, how can your representatives just ignore their presence and do nothing about helping them. I was very dis-appointed with today's experience, and sadly will not like to recommend to come to your dealership ever. thanks, Swati

Car fan

Jun 22, 2014

This dealership is by far the best one I have ever dealt with. From specialist to specialist, they take you step by step in a very professional way!

Tim14

May 9, 2014

Came in to trade my 2007 and buy something a little newer; 2010 civic. Ricky was very helpful in finding the car that would fit my budget and was not too pushy. Ricky and Lorenzo helped make a good deal that worked for my budget. I came back a few days later to drop off some paperwork and they filled up my gas tank. Overall it was a good experience.

shekarreddy

Apr 18, 2014

I have visited this dealer to buy a Honda certified car. the person who took for the test drive is good. after the test drive i have waited for 45 Min and no one came to ask for the options for buying. I went to the front desk again asked another person came asked shall we go for test drive, i said we have already did the test drive and like to go for buying. after another half an hour he came with paper with out pen and asked to write the details of me.Finally when we negotiated for the price negotiation he said " my manager said thanks for coming".Pathetic response from the sames person.Regards,Shekar.

MichelleHonda

Apr 11, 2014

I have been at BMW, Mercedez and have purchased a couple of high end cars in the past and none of them gave me the best buying experiance that carson honda gave me. Everyone including the managers were courteous and professional they were upfront with pricing, disclosed all necessary information and i was in and out in 2 1/2 hours. The salesman Tee was very professional and knowledgable. I would recommend anyone going to look for a car go visit carson honda they are really THE HELPFUL HONDA GUYS!!!!!! YAY!!!!!!

Michelle09809

Apr 11, 2014

I have been at BMW, Mercedez and have purchased a couple of high end cars in the past and none of them gave me the best buying experiance that carson honda gave me. Everyone including the managers were courteous and professional they were upfront with pricing, disclosed all necessary information and i was in and out in 2 1/2 hours. The salesman Tee was very professional and knowledgable. I would recommend anyone going to look for a car go visit carson honda they are really THE HELPFUL HONDA GUYS!!!!!! YAY!!!!!!

michellerenee664

Apr 4, 2014

Let me start by saying, I HATE BUYING CARS. It is very stressful for me and that is why I don't change cars often but I must say that Carson Honda made my car experience easy and enjoyable. David Deguzman had helped us when we were just shopping around and because he was so down to earth we promised that we would be back by the end of March. I kept my promise and returned to purchase my 2014 Accord Coupe. I will always buy my vehicles from Carson Honda..I usually hate walking back to finance but Dean and Francisco even made that experience easy and enjoyable. I had to leave for work and within thirty mins I received a call stating they were willing to match my offer. My new car was ready for pickup when I got back within two hours.

Fresh91

Mar 13, 2014

Excellent experience overall! From sales personnel to finance and service, all great people. I will definitely recommend and will return in the future no doubt

EricD

Jan 4, 2014

Recently got our Odyssey from Carson Honda and the experience was pleasurable and definitely a breeze. The dealer gave us a really good deal, the staff were all friendly and accommodating. A big thanks to Tim, Sean and most importantly to Lorenzo Vargas. This guy is awesome to the truest sense of the word, he made us feel at home, he's very knowledgeable and very friendly. He will not push his way or force any products to you and always do his best to make you smile and feel comfortable. Did I mention that this guy is awesome? If you're looking to buy a brand new Honda, Carson Honda and Lorenzo is the way to go! Thanks again!

Austin Mathews

Dec 21, 2013

I just recently graduated from college so I was definetly going in with a budget to buy a new car.My dream car was the 2014 honda accord but I wasnt sure if they were going to be able to meet my monthly payments. So I looked at some civics. I spoke to Luis Razo a sales associate who was able to meet my budget and get me a deal on the honda accord. I was fairly impressed and very grateful. While waiting for my turn in finance I enjoyed their complementary coffee and tv which was awesome. I went into finance with a Fransisco Razo who was very patient in explaining extended warranty and the lo jack process since I was a first time buyer. I would most definetly reccommend this dealership to my family and friends. The process was very fluid and the sales and finance department made the buying process an ease.

Justin

Dec 21, 2013

My third time here at Honda very simle easy and all the new cars in order by color , and the true price save so much time... Thanx to dean and Luis, they made stress free.

sofia

Dec 21, 2013

My son just came from the military, I had never purchased a car before. My family has had bad experiences with car dealerships and salesmen in the past. This dealership changed my whole perspective! I got a great deal, and the car salesman Luis was very helpful and made my son and I feel very comfortable as well. I love this dealership and now I know where to buy my next car from! Thank you for the amazing experience!

Lorna

Dec 17, 2013

We just want to say thank you to Mr. Rohmer Manalese for everything. He was skillful in helping us to look a car we wanted to be. I really appreciated his non pressure sales. Last year we bought Honda Accord and really enjoying driving it and satisfied. That's why I called Him again and ask to look another second car that fit to my budget. He listened to my needs. Mr. Rohmer Manalese has done an amazing job getting us into the right car choices and helping us that work for our budget and we got what we want. I will definitely recommend Mr. Manalese to all of my friends.

squeedunque

Sep 23, 2013

We had shopped for a couple of weeks for a specific used vehicle so had a good idea of what it should cost to get what we wanted. Initial contact was via internet. Over the course of 10 days we had several exchanges. It was the easiest way for us because we they were a 45-60 minute drive from our home. They initially offered the make and model we wanted at a competitive price but with too many miles. So we checked their inventory daily and one day another similar vehicle appeared. We went to see it. It met our criteria and was favorably priced so we left and spent a couple of hours deliberating. Our experience with the sales lad had been acceptable to good, rather detached and formularized at first but knowledgeable and better than most and we were able to humanize him to learn what we needed to know, so we returned and offered to buy. The purchasing process was easy and relatively painless but loooooong. They have their rules and followed them but things like a long wait to get our credit scores when we were paying cash was a bit offensive. One problem may have been that we made the deal shortly after 5pm and much of the day staff had apparently left for the day. One man was doing the financial paper work but even though there was only one other customer during our stay it seemed to take forever. We did not finish up till 9PM. The finance lad was very friendly and efficient with the mound of paperwork (and of course his responsibility was to persistently upsell us on other items, but he took our declines graciously) however one could get writers cramp in that office. Overall people were very friendly. The usual group of sales guys clumped around the front door would much rather have been talking to customers than each other, but there weren't any. However they bantered with us, probably because we initiated it. My guess is that most potential customers are challenges for them. We weren't. Dealing with a used car salesman (stereotype intended) are a challenge for customers as well but it's easier if one is not a jerk. We did get a bottle of water and some coffee out of it but it was a good thing we had a newspaper with us to help pass the time. We got the keys at 9 and the car was still wet from being rinsed off. They were supposed to polish it but that apparently got lost in the after hours shuffle. By that time we wanted to leave and they wanted to close. Over all a good experience and better value when compared with others we visited, but too far away to return for service (or the polish job).

Dikran

Jun 7, 2013

I contacted them to lease a car online, they were very uncooperative and gave me a high price. I was able to lease a better Honda Accord with less payments from another Honda dealer.

jlew

Jun 1, 2013

I arrived early one morning without an appointment and Robert Romero was ready to help me. He realized that my main concern that morning was to get to work on time. He made it easy! We did the necessary paperwork and he had a shuttle take me to work-I made it on time. Make sure you ask for Robert to help you-he is the one always smiling and ready to help!!Thank You Carson Honda!

Pastor David "Ricky" Jones

May 21, 2013

Service was great at Carson Honda. I was very pleased with price and the trade-in value I received for my ML320.

kcvand

Oct 23, 2012

Wow great service, pleasantly surprised. I have purchased many cars and have never been "WOWED" this is how it should be upfront no games. Good job Rohmer, and even the finance guy Ali good job, never had such a great experience purchasing an automobile.

Lec01

Dec 5, 2011

Very nice facility and well organized. The New cars are organized by color so it's easy to see what you like and the differences in the trim levels. We loved having the cars grouped by color so it was easier to find what we liked and could see what was available. Low prices are displayed on red tags. The best delaership we have seen. Clean, and well displayed cars. Bay far the best dealer. And easy access location. Highly recommend.

I deserve great service

Dec 3, 2011

Ramon Ramirez was a complete waste of my time. He made everything sound nice over the phone, however after being convinced with the fabulous numbers given I arrive to Carson Honda and walk by about 7 sales people who were just sitting together chatting away. I got absolutely no "welcome to Carson Honda". Or any other friendly/professional approach. Once I met with Ramon I already felt I had came to the wrong place. The numbers completely changed. There was absolutely no enthusiasm and humor was very cold. He and Carson Honda made me feel unworthy to say the least. I might appear to look very young but I have purchased and leased over 10 cars including Infiniti, Mercedes, Chevrolet, Cadillac and Toyotas. Don't get fooled by their awesome numbers online or over the phone. I am used to receiving outstanding customer service and Carson Honda just failed completely.

criscross

Aug 8, 2011

Super Fabulous help from sales Rep. Octavio and Javier. After going through so many car dealerships for three months, found the car of my dreams and left happy. Thank you Carson Honda!

xtinaangel

Aug 1, 2011

I went in to Carson Honda lookin for a used honda accord and came out with a 2011 accord, which I am in love with! My sales Rep helped me out sooo much! i apprecciate all your help Octavio..

fabdlabfy

Jul 31, 2011

I went in not really expecting to complete a purchase cause i assumed everything would be over priced, but i was wrong. love my new accord!!

Jimmy323

Jun 4, 2011

Went in last sunday to shop for a new civic..I was not planing on buying that day, but Luis And Javier treated me so nice offered me water..shoped them with a few dealerships and they had the best deal they beat the other dealers by 500 dollars... And the service exceptional these guys are very professional...

lincolnduce6

Jun 3, 2011

Worked with Luis task and Javier both made the sales process very easy .I would defiantly go back for another car thanx for making it easy....also want to thank Sean the manager for coming out and making if we needed water.no other dealership did that.

Pumpkin Titan

May 29, 2011

Before we went to Carson Honda, we went on their website and looked at various models. We were impressed by the price listed, which is much lower compared to other Honda dealers in the area. Shortly after we sent our request, a sales guy Caddy called, we made an appointment for the next day.At the dealership we were greeted by Caddy, who turned out to be courteous and very knowledgeable, he knew everything about the CR-V we were looking at, and was able to answer every question we had. Test-drive went great, and I would recommend anyone before buying a car to test drive it and get a full experience.The negotiation part went easier than I thought, in the past we had run into sales people that are pushy and don't really give a crap. Our sales guy was actually nice (finally they do exist!), he was funny too, and that made the tense discussions more smooth.Overall, car-buying really isn't so bad, if you get the right sales people.

GonzJ21

May 27, 2011

I visited Carson Honda to purchase a used Honda Odyssey for my wife. The sale rep that assisted us (Octavio) was great. He answered all of our questions and was very patient and courteous. We found the perfect minivan and at a great price. I will definitely recommend Carson Honda to my friends and family. They made my car buying experience a Great one and thats a rare thing now a days. Thanks for the follow up call Octavio!!

rudolphthaddeus

Mar 21, 2011

my wife and i were very much satisfied with the way this dealer address our need. it's a good thing one of our friends recommended this dealer to us, to think there a lot dealers which are much closer to where we stay.from the showroom to the sales associate we are very much impressed.the staff will see to it that all our questions and concern will be dealt with accordingly. i would definitely recommend this dealership to my friends and relatives.

pacman69

Mar 7, 2011

This place has gone through some recent changes and the people are amazingly friendly and curtious, I've never had a better car buying experience even from BMW or MB which I've purchased in the past make a long story short great deal with a great attitude what else could I ask for. If your looking for a Honda I would definatly go see these guys won't regret it.

cs1311

Jun 14, 2009

I went to this dealrship for the minor service that was suggested for the mileage of my 2006 Honda Accord. After they had my car in the service area working on it. The service mgr comes out with a cellphone picture indicating that my brakes were bad to the point of being metal to metal. He suggested "strongly" that I should get the brakes done there today. I guess he thought that because I was a woman that I would go for this scare tactic. I explained to him that I knew that there should have been some noise and some play in my brake pedal for some time, if my brakes were in the condition he was stating. Additionally, the picture showed that the pads were far from being worn down to the metal. He appeared miffied and replied, "he was just trying to warn me and I could do what I wanted to do. Needless to say when I left the shop my brakes now made a noise that wasn't there when I came in(suspicious) and although they were supposed to check my battery with the minor service that I did get I had to buy one within two weeks after the visit. I was told by the store that I purchased it from that it probably died due to the cells being dry and during the service I paid over $200 for, this should have been checked. Needless to say I will NEVER be going back to that dealship. PS they tried to get me to buy a new car while they were working on my car. I wouldn't think of buying from them.