Used Cars for Sale at Carolina Chrysler, Dodge, Jeep RAM in Lugoff, SC

chell

Oct 20, 2016

I had a wonderful visit, to Caroline Chrysler the service was wonderful,the salesman was very respectful and polite.I will recommend anybody to go to Caroline Chrysler.

MWashington

Oct 19, 2016

My husband & I have been car shopping for months without finding anything we really wanted. After speaking to Jerrod he was able to find us a vehicle in less than a week & at a great deal that fit our budget. He was very professional & informative. We truly appreciate all he has done for us!

Shod da boss

Oct 19, 2016

Travis here is agreat sales rep to work with and will try to help you anyway he can. I have been here and bought 2 vehicles where nobody would give me a deal but they never let me down.

emma

Oct 19, 2016

All three deals have been very good. Very good sales people (Antawn). Always there when you need him. David is very easy to deal with for financing.

shedjack

Oct 18, 2016

Outstanding dealership with an outstanding team (particularly the Sales and Service Team). Great cohesion amongst the team. I started with Antawn Glover and ended with Travis Smith. Both are outstanding young salesman that are very knowledgeable and user friendly. In addition, they both have military backgrounds which was a tremendous attribute for a 25 year military veteran such as myself. On the service side of the house, Robbie Hunter and his team are also awesome (particularly Chris Brown). Unlike some dealerships (that treat customers as an after thought after they've purchased a vehicle), these guys still treat you like family and always go above and beyond! I've actually purchased multiple vehicles from this dealership over the years. Best Chrysler/Jeep dealership in the Carolina's hands down!Respectfully,S. Jackson

Mjoh505512ataol.com

Oct 17, 2016

I would highly recommend them. Everyone was very professional, fair and friendly. They even offered my 10 year old Chinese food they had eaten for lunch, which is her absolute favorite!

Shondab

Oct 15, 2016

Our experience was wonderful. Steve was vey knowledgeable and friendly. So was the Finance staff. I would recommend this dealership to everyone in the market for a new car!

Ram022

Oct 15, 2016

They were great, Cody, Mike and David. Honest, worked with me and great customer service. I have bought 2 trucks from them! Thanks for everything

Jcook3

Oct 14, 2016

These two helped me and my and they were patient and helpful. The car drove great and I will be getting a car because the down payment was the best price I've gotten yet for that year car.

Guzelkiz

Oct 14, 2016

This is my second time coming to this dealership, the first time it was with my cousin and Travis helped us get the car we wanted. My sister was looking into trading in her car and even though they didn't have the car she wanted. Travis went out of his way to stay in contact with me to see if any cars he came by we're in our interest. I will definitely be coming back to see him once we decide on another vehicle

frank fortune

Oct 14, 2016

35 year of buying this car was my best experience ever. No pressure, very helpful ,respectful. I would recommend my family and friends for Travis Smith. Thank you Travis keep up the good work. hope to see you next time. Sincerely Rev, Fortune.

DANNY WITHERSPOON

Oct 13, 2016

They answered all my questions and competed with other dealers within the area and were all around more friendly than the other dealers as well

Watson31

Oct 13, 2016

This was by far the best experience i have had buying a vehicle. The whole team was great and i felt no pressure at all. My saleman was awesome i will not ever buy a car from anywhere else but here. Thank for making it stress-free.

Tk

Oct 13, 2016

Fast easy great folks to work with recommended to our son. The staff were very nice and easy to work with and I have told others to check them out

First car

Oct 13, 2016

You are very helpful all the way through the buying process. They really took time to see what my needs were and found the perfect vehicle for me.

Debbie4

Oct 13, 2016

Very informative, great deal and no pressure from my salesman. I was geeted when I entered the door with a friendly smile. Great experience overall.

Cribbs1234

Oct 12, 2016

Nadine and Cody did an awesome Job helping me and my Husband purchase a vehicle. We live about an 1 1/2 away from the dealership, we called they did a wonderful job with my husbands application over the phone told us everything that was needed and nothing changed when we arrived. We were in and out and back on the highway in a timely manner with my husbands new truck. Thank You guys for such a great experience with us purchasing our first vehicle.

anbradle28

Oct 12, 2016

Jerrod is a friendly and informative sales rep. He made the car buying process non difficult. I received quality service. I love my new Jeep!

DandTS

Oct 12, 2016

Not only have my wife and I purchased (4) vehicles from CCDJR, we have been servicing them therefor at least the last 12 years. Robbie and Chris in the service dept. have gone above and beyond witassistance with our problems and have taken care of the routine issues as professionally and expeditiously as can be imagined. As far as the sales staff goes, we have dealt with Mike & Steve and even brought "Big Travis" into the mix as well. I do have to single out Travis Smith however as there has not been a finer more responsive sales per that I have dealt with in the 50 years that I have been drivingand purchasing vehicles.If I could give (6) stars I would.I am currently waiting on my new 2017 Dodge Ram and can't wait to drive it off the lot.Thanks to all at CCDJR.DandTS

canderson

Oct 12, 2016

Very pleased with the Jeep! It is a fun vehicle and we are extremely pleased. Were treated well too! Would definitely purchase our next vehicle from this dealer again!

#minivan

Oct 11, 2016

I had an initial issue on day one with the AC on my new Pacifica. They went above and beyond to manage a solution for us.

Baxleysix

Oct 11, 2016

Steve Grandon did an amazing job getting us into a new Durango. He went above and beyond to make sure everything went great and we got what we wanted. Would totally recommend this dealership and if your looking for new ride go see Steve!

Hrntphxr

Oct 10, 2016

I contacted the dealership via an Autotrader ad for a 2015 Charger SXT in B5 Blue. Antawn was the sales representative that answered my inquiry. He was extremely helpful, courteous and professional. He exceeded my expectations in assisting with completing the deal, from trading my truck to deliver of our new (to us) Charger via electronic media. We drove over 500 miles to make this deal, and the dealership made it worth the drive. Everyone we dealt with was friendly and accommodating to our needs. As a former Sales Manager of a Chrysler Dealership in the 90's, I can honestly say these guys know how to take care of a customer. Highly recommended and will consider them in future our automotive needs.

Sdavis0623

Oct 10, 2016

Travis is one of the best salesman I've ever encountered. He help me in purchasing my Dodge Charger! He gave me great deals and service was fast. I will definitely go back to Travis for my next car purchase! Thanks Travis

Shawna

Oct 7, 2016

Had a great experience Mr. Smith was very professional, I will recommend anyone looking for a car to come here to speak with him personally

Channing Wood

Oct 7, 2016

Travis is one of the best salesman I've ever encountered. He help me in purchasing my new challenger service was fast and easy great car

Dougie

Oct 6, 2016

I went to a lot of dealerships before Antawn Glover was able to put me into my dream truck. My experience at this dealership was awesome. If you are looking for great customer service and a painless day spent car shopping; this dealership should be your next stop.

My Cherokee

Oct 6, 2016

We went to dealership to trade my 2013 Jeep Grande Cherokee for a new 2016 Jeep Grande Cherokee. Travis Smith went on internet and found the jeep that we wanted in another state at another dealership. Travis made us feel like family and knows his product well. He still calls to check on us 2 months after sale. Being repeat customers. Robbie And Chris in the service department have always welcomed us with a smile and made us feel like family. Service and friends like them will always keep us coming back to Carolina Chrysler. Our finance experience with David Nudelman was very thorough, well researched and we felt well served. We will recommend Carolina Chrysler to our family and friends. All these men are our friends and are very good ambassadors for Carolina Chrysler. Gwen & Ty

Rkarres

Oct 6, 2016

I recently purchased a new 2016 ram 1500 4x4 big horn. Jason was my sales person and he did a great job working with me on what I was looking for. We talked on the phone a few times before I actually went down and looked. He was patient with me and didn't try to sell me anything I was not looking for. I highly recommend him. If you see him tell him Richard Karres sent you. You won't be disappointed.

ALG14

Oct 6, 2016

I went into the dealership to trade in a car that had me upside down financially. I had the pleasure of working with Nadine and Michael and they didn't stop until we found a car that would suit my needs and was affordable. I ended up leaving with a new 2016 Jeep Cherokee and almost balanced out based on how I came in. Nadine was very personable and made the process very comfortable for me! She was great!

dHatrley883

Oct 6, 2016

Best experience we have ever had. Go see Antwan and he will take care of any needs you may have. He had us in and out within 2 hrs fastest car I have ever bought at a dealer.

Jamie

Oct 6, 2016

Thanks to Steve Grandon for his help with buying my truck he went all out to make sure I was happy with my purchase if I buy another new truck in the future I'll be back thanks again

Steph123

Oct 6, 2016

I bought a jeep wrangler from Carolina chrysler and the dealer was friendly and helpful. It was an easy process to go through to purchase my vehicle

JeffS

Oct 6, 2016

Got a new Ram truck from Cody. The whole process was very easy and very Quick. Would highly recommend dealing with this dealership and Cody in particular.

murf

Oct 6, 2016

great service Antawn went out of his way to satisfy us in all aspects great sells person will come back for another truck as soon as this one is paid off looking forward to having Antawn sale us another new truck

diana

Oct 6, 2016

Awesome location. Very clean, secure, friendly service! Antawn is knowledgeable about the company and location, very kind, professional, and great to get along with. Definitely referring everyone I know to him!

sgen

Oct 6, 2016

My father and I purchased a Jeep here a few weeks ago and were so impressed with the service we received while we were there. we've purchased a new car before and we were dissatisfied with the way that the other dealership took advantage of us. However at this dealership everyone made sure we had all the information we needed and the financial consultant, David, was especially helpful in explaining our options in terms of what was best for us instead of what was best for him. We would definitely recommend this dealership to a friend!!!

jeepdriver01

Oct 6, 2016

Bought a new 2016 Jeep Latitude. Very friendly employees, made things quick and simple.

Happy Customers

Oct 5, 2016

Buying this new truck was a surprisingly refreshing experience. We highly recommend you stop in and ask for Nadine.She knows her vehicles and REALLY listened to what we had to say. Instead of selling us a vehicle, she listened to what we were looking for and found it for us. Simple, right? AND it doesnt stop with Nadine. The whole dealership had a good and honest feel to it. First we were impressed with Nadines sincerity, and then with Michael who helped finalize our transaction and then with David who finished up the paperwork for us. Every person we dealt with was friendly, informative, and as fast as possible. Even the Service Department! I called them the week after purchasing the truck to have a new accessory installed, and they fit us into their schedule as quick as possible. And talk about service with a smile the whole place seems to be filled with happy, knowledgeable, and friendly people. Nadine is our number one go-to person for vehicles from now on.

Chris117

Oct 4, 2016

I went looking for my first car and Nadine was more than patient with me as I am a slow decision maker. She made sure that I was happy even if it meant no deal was arranged and has continued to keep in touch with me since my visit. Incredibly polite person and very dedicated to her job

Mopar Girl

Oct 4, 2016

We are a Mopar family, and wanted a new Dodge Ram 1500. Carolina CDJR had the best price...and Nadine is a great salesperson! She went out of her way to find us what we wanted. Highly recommended!

Tanisha Elizabeth Ferguson

Oct 3, 2016

It was my first time buying a car and Travis was very helpful. He was very patient and very knowledgeable about the different cars. I would definitely recommend this dealership, when leaving the dealer i didnt feel like I was under pressure or being made to buy a product that i really didnt want.

Freedomowner

Oct 3, 2016

Great vehicle! Great price and warranty! Great customer service! I was at the dealership for a short time due to the fact I was attended to right away. I test drove what i liked and received recommendations on vehicles from sales. I feel confident in my purchase.

bwhite

Oct 3, 2016

Antwan did a excellent job and was very patient with me and my wife. The service was great and we left the dealership very satisfied.

Candicealex

Oct 3, 2016

The staff was very accommodating and provided us with the service we expect from a dealership. We were pleased with our experience and would recommend them to others.

J and K Sequeira

Oct 3, 2016

Was very impressed on how Nadene gave us "Over-The-Top" Service! My husband purchased a 2016 Dodge Ram 1500 and in 2 weeks we traded in another vehicle, thanks to Ms. Nadene! She knows her stuff and when she says "I'll take care of it" she will! Couldn't ask for better service than that!

skk132

Aug 30, 2016

The staff went above and beyond expectations to find the exact car we wanted. Our choice of a car was a 2017 Pacifica Limited in a Red Cherry Velvet color with a dark interior. The Cherry Velvet color is popular and one that color particularly with the dark leather interior is very hard to find. We had been told by another dealer with whom we had previously purchased a variety of vehicles over many years that none were available but the Carolina staff and particularly our sales associate Steve Grandon found exactly what we wanted and we got a new car at a good price in about 4 days. Everyone at the dealership was friendly and helpful. When we visited the dealership (it is 46 miles from our home) we didn't plan on an immediate purchase; we were just trying to get an idea of trade-in value and new car price for the future but the opportunity and the deal they put together was too good to pass up.

goodgirl

Aug 10, 2016

We were looking for a new car and did not know where to start. Nadine was very patient with us as we began the process of selection. She made us aware of several options and left the decision to us (a very considerate move in our opinion). After our selection of the Jeep Cherokee, she gave us her best in explaining the workings of the Jeep Cherokee. We were quite satisfied with her professional methodology and all that she did to help us. We needed all the help, and she was quite willing to share her knowledge of the automobile in question. She will definitely be sought after when we need to purchase our next vehicle there.

E Gold

Aug 8, 2016

My husband and I visited this dealer looking for a used vehicle. We had no intention of making a purchase on this day. Our salesman, Steve, was a pleasure. If you are looking for a dealer without high pressure sales tactics, I highly recommend them. As it turned out, Steve was able to offer us a great price on a new vehicle. Well, worth the drive from Lexington!

BJCamp

Jul 29, 2016

Well I have always went to purchase and service the vehicles from Carolina Chrysler Dodge Jeep Ram, in Lugoff. Friendly sales person, Jennifer and Steve. David at finance always works to getting better interest rates and enjoy working with everyone when we purchase our new Jeep Wrangler. And working with Jason. Friendly and a great day at getting our new Jeep.

Janice Y Dixon

Jul 13, 2016

This was the third vehicle we have purchased at Carolina. Plus we have our Ram 1500 serviced here and deal with either Robbie or Chris for the service appointment. We have always received excellent customer service when either looking, buying or service is being needed. No pressure and they do believe in customer service where most dealerships are only interested till they see you are not yet committed to the purchase. We will definitely look here first when the need for another vehicle arises.

B_of_Florence

Jul 12, 2016

We had been looking for a replacement vehicle for our son. We found a 2008 Jeep Grand Cherokee on Autotrader.com that was within our budget. We called and spoke with Jarrod to see if it was still on the lot. He confirmed that it was. We drove about 1 hour to Lugoff, SC. Jarrod had the vehicle waiting on us to look at and test drive. It had been detailed to the tee inside and out. We test drove the vehicle. It drove better than expected. We did do our homework and had brought the carfax report from the internet site. When it came time to talk money, this is why we did not give 5 stars, we started getting various fees added for no trade-in and wanting to pay cash. We finally gave in and ran it through finance it and get rid of the no trade-in fee. We learned something from this experience. We will most likely look to do car buying business in Lugoff, SC in the future.

Virginia Knight

Jul 11, 2016

I have needed work om my Jeep Grand Cherokee and every time I have had excellent service in a timely manner. I am especially pleased that the service people thoroughly explain what I need and why.

Dieseldave

Jul 7, 2016

Nadine is a pleasant and caring salesperson, It was a pleasure to work with her.on the purchase of a new Ram 2500. No high pressure here, Her after the sale followup has been great.

Ben168

Jul 1, 2016

Jerrod was very helpful, he was straight with us about the vehicle, and knowledgeable. Overall a great guy to deal with! I would gladly go back to see Jerrod for a good deal anytime!

Dkoenig

Jun 27, 2016

Jason and Mike were extremely nice to work with in buying my dream car! They both took the time to discover exactly what I was interested in and made sure I was able to walk away with it!

Aline Waxemberg

Jun 17, 2016

We have bought a car previously at another local dealer but the experience was nowhere near as professional as with Jason and his manager Cody. Jason listened to what we wanted in a truck and made it happen. We love our new truck! David got us in and out very quickly and helped make the best financial decisions for our family. It was a pleasure to work with Jason, Cody, and David and we will definitely be back next time we trade in our cars. I would highly recommend doing business with the Carolina Chrysler Dodge Jeep RAM team because the customer service was by far the best I have seen in the Columbia area.

Jpicard

Jun 15, 2016

Steve is an excellent salesman that can be serious and joking at the same time. The way he treated me is like family. When I'm ready to buy another car it would be through Steve.

jeff hughes

Jun 15, 2016

I contacted the dealership via email on a Sunday and received a call answering my question on Monday morning. I took my trade in on Tuesday to get appraised and they were able to work with me after a couple trips to the finance guys. Jason Stevens was very helpful and willing to see what he could do to get us in the Jeep Sport we were looking at. We were then sent to David Nudelman to finalize the paperwork where it was made very seamless and easy. He explained everything we had questions about to make sure we understood the terms.My experience here was great! We hope to do business again in the future when we are looking for another Jeep.

Mandy

Jun 15, 2016

We were just out looking around for a good family car. We have bought many cars from Steve Grandon. We have sent many people over to see Steve as well. He is very nice and Make a you feel like family. He is a awsome sale person. The dealership is also a very nice place and many nice sales personal. And when you ask for who you are looking for they get that person even if you don't have a appointment. We just enjoy the way Steve makes you feel and is very helpful kind sales person.

ariel.daniel91

Jun 8, 2016

My husband and I have been in the market for a Jeep Grand Cherokee for well over 6 months and finally found a Jeep that fit our exact requests at Carolina Chrysler Dodge Jeep Ram. Mind you, we live in Virginia, so the drive to SC was going to take us a majority of our day, we didn't want to drive to the dealer and not make a deal and were worried about possibly running into hidden fees or worse... running into a dealer that knew how long we had driven and took advantage of that. I immediately inquired about the Jeep and received an email from Cody Grantham regarding the Jeep. He was extremely personable and friendly and was there for any question I had. He was upfront about the fees (or lack-there-of) and ensured me that if we drove to South Carolina for the Jeep, we would not be disappointed. We made an appointment to visit the dealer on a Friday and as we were about to make the trip to SC, we received word that my husband's grandmother had passed away and were not going to be able to make it when we planned. throughout the next few days, I was emailing Cody on a somewhat hourly basis to make sure the Jeep was still there. He was never short or rude to me, but ensured me that the Jeep was still available. We ended up making the trip two days after we had planned to see the Jeep. Upon arriving at the dealership we were greeted by the friendly staff at Carolina CDJR and Cody came out and met my husband and I in the lobby. They went and pulled the Jeep up and let us test drive it. After that, we began negotiating (Which might I add, was the EASIEST process we have ever had). We informed them what we needed to be out the door paying, and Cody, David, and Jerrod worked together to get us the deal we needed. Several days after driving my new jeep home, Jerrod sent me an email and text message making sure everything was okay with the Jeep and that I was satisfied. My interactions with Cody, Jerrod, and David were all very positive ones. I thoroughly appreciated that they were not just focused on making a deal, but earning my family's current and future business. They have found a future customer with me and my husband!!! I could not recommend this dealership ENOUGH!!!!!!UPDATE: 6/28/2016It has now been a month since purchasing my JEEP. So far the JEEP is amazing; however, I have still not received registration for the Jeep and the dealership just sent the registration paperwork to the Virginia DMV a week ago. (SO they waited 3 weeks to send the information). IN addition, I found out that they put my license plates on my vehicle when they shouldn't have (As SC cannot transfer tags to a Virginia vehicle). They were extremely friendly during the initial purchase, and Cody has been extremely helpful in trying to get this process handled; however, I am extremely disappointed in the headache that this is causing me now. Jerrod initially told me I would not have to go to the DMV, now I am having to take a day off from work to drive all the way to Richmond DMV (About an hour and a half away) so I can clean this mess up. So if you're out of state... BEWARE. I will post updates as I receive them...

Rocky

Jun 8, 2016

I just moved to the area about 2 years ago. Honestly, I was dreading the thought of getting my wife a new vehicle because I hate the typical car buying experience..... that slippery salesperson getting a little pushy, then that dirty feeling you have driving home wondering if you have got screwed.To my delight, my experience at Carolina Chrysler was as far from that as possible. People we very straight and personable. Since my wife new exactly which model/package she wanted, I had done my homework and knew what a good deal was for this vehicle. The first price the quoted me beat the number I was hoping for, so that was it. Nice and easy without all the dirty feeling.This will be the only dealer I go to as long as I am in this area.

tomcat

Jun 7, 2016

I was looking for a new jeep Grand Cherokee. Specifically I wanted the blue color with beige interior.. Carolina Chrysler contacted me and asked some specific questions about what I wanted. That was very impressive. Other dealers wanted me to drop in before they would talk with me. The team is very well trained and knowledgeable. They even asked if I wanted them to drop the car off at my home. Service, service, service!!great experience.

Curt

Jun 7, 2016

Jason and David were very helpful with my purchase of a Ram 3500. This is very professional ran dealership everyone was friendly and did not pressure me to buy anything. This is how it should be

Samanthahellman

Jun 7, 2016

Antawn and David were really great. The overall experience was extremely quick and professional. When I showed interest online Antawn was quick to email me to show me what they could offer me.

Delmolir

Jun 7, 2016

Great customer service. Kind friendly and helpful very patient even with our kids underfoot.Went the extra mile to help us.Will return for future needs and will recommend to everyone we know.

Val

Jun 1, 2016

We normally find our vehicles online as dealerships are usually a hassle for us but we had a great experience here. Everyone was very nice, easy to work with, and knowledgeable about their product. I felt like I actually mattered to them and they treated me like family. We dealt with Jason and he was great and very patient with us, which was no easy task. Thank you Carolina so much!-Vanessa, Lake City, SC

Angie10

May 25, 2016

This is the second time I have visited this dealer. I wanted to trade my car because I was concerned about safety of car I was driving. I do not make a lot of money...credit not excellent but they treated me so kind. They went above and beyond to get me a car that I wanted. A car I could afford and also feel safe in. They spent hours doing everything they could to make me Happy. I left with the car I wanted and knowing that in the future they would have my business!

Jeremy K

May 24, 2016

This crew has been great, and my sales guy went above and beyond. I felt like I was treated well, not just like another number. I was also given a very good price for my trade.

GabrielW

May 11, 2016

Traded my Dodge Dakota for a newer Dodge Ram at Carolina CJD. Jason was very knowledgeable and quickly found a truck I was interested in buying. The trade was fair and they took care of all the details very quickly. I'm pleased with this dealer

Twylas65

Apr 30, 2016

The people here are all very nice and pleasant to deal with. No pressure to buy, and helps you find exactly what you're looking for. Very happy with my Jeep Compass.

Baseball Fan

Mar 29, 2016

Jerrod Beaufort is outstanding: very helpful, kind & respectful. David Nudelman was great too. Got us in a great car & out the door in no time

chell

Mar 23, 2016

It was a great experience coming to the Carolina Dodge, very nice and respectful people. Outstanding service Jerrod Beaufort done. I appreciate him calling me to come look at a car, not expecting to buy are car that day, but after looking at the car and test driving a smooth ride I had no choice but to take this offer. My experience at the dealership was very good easy. Thanks for everything.

FrankieB

Mar 20, 2016

Wow is all I can say, everything from the courtesy calls/repairs with having my jeep serviced to the ease of driving off in a brand new car when time to upgrade (2016 Dodge Challenger). It was perfect customer service and perfect execution by the team they have. I will keep my business here for as long has I drive, cause in a economy that's far from stable it's good to know there's still honest dealers out there who actually wanna make sure you get what you want at a fair price.

gunner

Mar 19, 2016

Jerrod B. was very professional, polite, and a pleasure to work with. He and Dave did an awesome job getting us in our truck. This was the best experience we ever had buying a vehicle.

Nikkielmore

Mar 13, 2016

Buying a new car was as easy of a process as possible. Jarrod was a very helpful and nice salesman. He went above and beyond to make us happy.

nut

Mar 13, 2016

During this visit my sale consultant Jerrod Beaufort was such a gentleman, assisted my wife and I with the utmost of professionalism. Thanks a lot.

RyanDoane

Mar 12, 2016

Jason and Dave were great. Both gentlemen were very personable and helpful. Jason does a great job making you feel comfortable and Dave is a fantastic Financial Manager. I would definitely revisit this dealership when it's time for a new vehicle.

Cb320

Mar 10, 2016

Salesman and manager were dishonest about the cause of damage on a vehicle. I found out it was involved in an accident. Made false promises concerning refinancing the vehicle.

Happycaml

Mar 7, 2016

Our salesperson was very helpful getting us just what we want with payment and down payment...he helped us find just what we wanted and answered all our questions and just overall a great guy and i will refer him to anyone looking for new or used car or truck

terry64

Mar 6, 2016

I recently upgraded from my 2011 Ram truck to a 2016 Ram. The staff at Carolina Dodge Jeep Ram went above and well beyond their means to make sure that my buying experience went smooth from beginning to end. Steve Grandon was our salesman. He was very helpful and friendly.

819claire

Feb 25, 2016

I received a call Sunday and was given a VIP number .I arrived and meet Jerrod Beaufort at the door then he proceeded to help me with my purchase .This was an interesting purchase because went there for a used vehicle but drove away in a new vehicle and Jerrod was very willing to get whomever was needed to make the purchase happen and I must thank him for being patient in the rain. An awesome group of people, everyone that I came in contact with were very friendly and eager to help me in a timely manner.

Gregory Latham

Feb 23, 2016

I recently drove four hours from N.C. to S.C. to purchase a 2015 used chevorlet silverado they sent all the pictures I asked for and called me back if they were busy when I called .The sales manger Glen gave me the best out the door price on the phone so when I got to the dealership I already knew what I was going to pay if the truck was what I wanted.Rachel Robinson was my sales women before,during,and after the sale she is a great person and sales woman.She answered all my questions and got me what ever she told me she would get me for the truck.After the sale I a few question about the truck and Rachel got me answers in a very timely manner.David in finance inform me very well about the financing,extented warranty,and gap insurance options.He was a very nice man and everyone else at the dealership was nice as well. I would recommend this dealership to anyone looking to buy a new or used vehicle.

BreonaWells

Feb 17, 2016

My overall experience with Carolina Dodge Jeep RAM was excellent. Jason was very helpful and friendly and helped the process of buying a car go smoothly. I would recommend this dealership to anyone and I'll definitely be back for future purchases.

JenniferG

Feb 9, 2016

Rachel was very profesional and informative. She explained all the features that were available, and also sat in the car and help set up features before I left the dealership. Rachel took the time to explailn all my questions and made sure I understood. She was very friendly and i enjoyed dealing with her.

Ohwaddafeelin

Feb 6, 2016

I emailed and communicated with Jason regarding a specific vehicle I saw online and was very interested. I informed Jason that I was driving from Florence an hour away and wanted to make sure it was still there. I was told it was and there were many financing options available. When I arrived at the dealership the vehicle was nowhere to be found. Jason said he would check for it. Someone else came to me and said it was sold last night. Again, car dealer dishonesty. There are may other dealers that are honest. Just disappointing here. No telling what kind of cars they sell.

Rhorton234

Feb 4, 2016

We had a very nice time buying our new ddodge dart. David and Steve made buying our car a pleasure after trying to get one with lug off Ford and not being able to get car in same payment range we were paying so a few days later we were in Carolina Chrysler jeep dodge getting oil change and came out with dodge dart within our payment range.

TDeal13

Feb 2, 2016

I've purchased two vehicles from Carolina Chrysler. A Ram 1500 and a Jeep Cherokee. I've had great experiences both times. Jarrod and Rachel both are awesome to deal with and truly try their best to make sure they take care of their customers. Robbie and Alicia in Service are also wonderful to work with. I can't truly think of any negatives for anyone that I've dealt with. I would truly recommend Carolina to anyone.

NewDodgeOwner2016

Jan 22, 2016

Looking high and low for a used Charger. Was tired of dealing with the superstore "turn and burn" dealerships. Found this small dealership and was quite relieved. Jerrod Beaufort was my salesman. Clean cut young man, very polite, professional and concerned with what you wanted from him, rather than what he could get from you. This young man will go far. Glen the sales manager was jovial, straight forward, did not waste my time with offers that were not reasonable. These guys are great. Please consider them for your next Chrysler product. You won't be disappointed.

oliphantjourne45

Jan 18, 2016

This dealership was referred by a co worker (Lisa Talley) she had an awesome experience and shared it with me. David and Jarrod were both professional and pleasant. Jarrod greeted us when we arrived and made sure that all our questions were answered... making us feel right "at home".Both David and Jarrod were very friendly and made our time at the dealership very relaxed and pleasant. We love our new vehicle and we will be recommending them to our family and friends. Out of all the dealerships we have been to; this one was the best! Absolutely love the atmosphere and the staff!

Tjohn215

Dec 30, 2015

Walked in looking around just window shopping and was approached by a Jerrod Beaufort. After some pleasantries discussing the car i planned on purchasing in the future, we worked out a fantastic deal for me to walk out with the car i wanted with a good price before tax time like i originally planned.

Brown71176

Dec 28, 2015

Antawn and staff made our buying experience a pleasure!! We love our Jeep Wrangler!! Very professional and friendly staff!! Highly recommended dealership! Thank you so much!

odabawa

Dec 28, 2015

Wife and I went out to look at the vehicles we viewed online, I left a message on the online service and Antwan Glover contacted me next morning about my inquiry. we visited the dealership and I was suppose to call and let him know when I was coming but I did not. Upon my arrival I asked for Antwan and he came out to greet us, informed us that he was with a customer and he would get another sales associate to help us understandable, well he brought Jason and Cody to us and we had a wonderful experience and purchased our vehicle same day. Great job guys, thanksNelson and Betty Jones

misskhg

Dec 17, 2015

I went to this dealership to test drive a Jeep Cherokee to compare it to my Jeep Liberty. My salesman Mr. Cory Harvel showed me to a brand new Cherokee and explained all of its features. He then had me test drive it so I could have an idea of how its comfort compared to my Liberty. He was understanding that I was strictly window shopping, but when I decide to trade in my vehicle, I will definitely be going back to Chrysler in Lugoff!

webteacher77

Dec 12, 2015

what a great dealership wonderful manager Mr Nudelman and Rachel Robinson made the buying experience of 2014 Honda Ridgeline a great experience. No BS here. Great price great service and professionalism. WOULD RECOMMEND AGAIN TO BUY. WENT TO FORD DEALER DOWN THE STREET AND THEY WANTED 1300 MORE AND HOLD ME HOSTAGE SO I WENT TO MR NUDELMAN AND HE MADE THE DEAL RIGHT FOR ME..... ALSO HELPED ME WITH DEAL AS I AM A DISABLED MILITARY SERVICEMEMBER KUDO'S!!!!!!!!!!!!!!!!!!!!!!

TN Girl

Dec 11, 2015

First, several months ago, my Chrysler Town & Country would not start due to the key fob recall. Alicia in the Service Department ran through hoops to get my car towed and fixed the same day. Not ever being serviced before there, I was amazed at the helpfulness and kind customer service provided. Because of this amazing experience, I decided to go back to get a new car. From the moment, I drove onto the lot, I was impressed all over again. My salesman, Jerrod Beaufort, was awesome - friendly and helpful, not pushy like most salesmen. Jerrod answered my questions before, during and after the test drive. Jerrod and the sales manager went above and beyond working with me to get my Jeep Grand Cherokee Limited. Both promised there would be no problems and would do what it took to get me in my Jeep.... They kept their word! Being a woman, I was treated "less" at other dealerships when I went to compare pricing - JTs Jeep told me they would negotiate when I brought my husband!!!! Needless to say, I bought my Jeep from Carolina Jeep in Lugoff and cannot imagine purchasing any car in the future from anyone but Carolina Jeep. There just aren't enough words to compliment Carolina Jeep to the level they deserve. LOVE my Jeep and Carolina.

buyer

Dec 9, 2015

We purchased a used vehicle, the deal went pretty well but with used vehicle make sure everything works before taking it off the lot. After vehicle was maintenanced and ready for pick up we assumed everything would be working. It wasn't until a week later when I noticed no fluid in windshield reservoir and after filling the pump did not work. I brought the vehicle back a couple weeks later and sure enough the windshield washer pump was bad. My salesman asked the GM if that was covered but the Dealership will have nothing to do with the vehicle once you drive it off the lot. Note: This is with an As Is warranty meaning you have none. An example of an awesome dealership is Love Chevrolet in Columbia where a 30 day/1000 mile warranty is provided on used vehicles. I'm not happy having to spend my time driving to the dealer for a problem that should have been identified from the beginning and I'm stuck with the bill. My salesman Gerrod was kind enough to offer paying the part cost but again the dealer should have covered the repair.

preacher

Dec 8, 2015

Jerrod is a very energetic and professional salesman. He made our experience one that is note worthy. A true asset to your company. Great Professionalism!

Mrstolbert

Dec 8, 2015

Even though Corey is new to this dealership, he appears to be an experienced car salesperson. He was very patient in dealing with me and my husband as we looked at, test drove, and eventually negotiated the purchase of my husband's dream car. David was also very enjoyable to work with during the actual purchase process.

Dodge

Dec 5, 2015

Sales associates were very friendly and very helpful. And got a great deal. Went to the Toyata place and no one came out to help. Their loss. Thanks Carolina Dodge!!

RyanB.

Dec 4, 2015

I absolutely love the experience, fantastic buisness and outstanding prices. Approved for the 2016 Dodge Dart !!! This dealership is a must for everyone, be sure to stop by and visit Corey for all your automotive needs !!!

KMFDM5678

Nov 29, 2015

Sales associates were very accommodating in every step of the process,we highly recommend these folks for new vehicles, used, or service. They were able to work with us even with our less than stellar credit situation. Thank you guys so much and keep up the great work!

tinaj

Nov 24, 2015

I'm still shocked about the great deal that I got. I went in thinking I wouldn't get what I wanted but I was wrong. I'm happy with the service & quality !!

Franves

Nov 18, 2015

I have dealt with Carolina Chrysler for several years and bought several cars/suvs from them.. In the past I have always felt they took good care of me. Unfortunately the last deal has turned into a problem. When I contacted my insurance agency to inform them of the trade, they asked me to have the deal send/fax them a copy of the bill of sale. I have since requested they send the bill of sale three times since Oct. 7, 2015 and as of today, Nov. 18, my insurance agent has not received the information they need to change the policy. It is a shame that such a small matter can turn you against the dealer. Will not deal with them in the future.

terrytruett

Nov 16, 2015

Sometimes Thank You seems so InadequateI want to say Thank You to the entire team at Carolina Chrysler Jeep Dodge - MY Jeep Dealership in Lugoff, SC. I spent 22 years in the Army and have been all over to world. During those years we have driven Jeeps exclusively and don't even think about other brands because Jeep's have been awesome and the quality is absolutely outstanding. We have 3 Jeeps right now so it's safe to say we are a loyal Jeep family. Over the years we have visited many Jeep dealerships and had great experiences. I am now retired from the Army and we live on Lake Wateree near Lugoff and I have to say, our local dealership is by far the best dealership I have ever had the pleasure to work with. Below is just one example of the extraordinary service we recently received there. My daughter came to me one Saturday afternoon and said, something is wrong - my Jeep is not acting right and the check engine light is on. Knowing the deanship was backed up due to the recent flooding with it being noon on a Saturday I picked up the phone and called the service department and got Chris Brown- not really expecting them to be able to help over the weekend. I asked if there was anyway they could at least take a quick look and see if it was safe for her to drive or if we had to get it repaired first. They told me to bring the car in right then and my daughter headed out to the dealership. She came home within an hour driving a new car that they had given her to drive and they kept her car. Within a couple days her car was fixed and has been perfect since. In my 22+ years of driving Jeeps not sure I have had a better experience. This could not have happened at a time that we needed it more. What they didn't know when I called that day was that I had been diagnosed with cancer a few days earlier and was scheduled to start chemo that following Monday. Additionally, we had just had a death in the family. I was stressed and overwhelmed and had a million things I was trying to get done that weekend before I started treatment. The last thing I needed was a car problem to deal with and to try and sort out how to get my daughter to school that Monday. They simplified my life and turned an untimely problem into a great experience. The service department folks also probably didn't realized it then, but they sold me a new car that very day. This past weekend we traded in one of our Jeeps and bought a new Jeep Grand Cherokee Overland - we pick it up today - ironically when I am done with my 2nd chemo treatment that I am undergoing right now.Robbie Hunter, Chris Brown, Alicia Martin and the entire service staff is awesome - I would not consider going anywhere else. Although this is one example of great service - every visit with them has been a pleasure - Thanks!!Car buying use to always be purely about getting the best price and nothing else mattered. Robbie and his team are so good and professional it has really changed the way I think about dealerships and car buying. That, said they are also very competitive on price and I feel that I get a better deal there than all the really large volume dealerships that I use to go to. I have now bought 2 new Jeeps from Carolina Chrysler Dodge Jeep in the last year. I have probably bought 20 + jeeps over the years and buying a new car has never been easier and more of a pleasure than buying from you guys!! Jason Stevens, Cody Grantham and David Nudelman were awesome and made this a great experience. I would not dream of going anywhere else and I am so grateful that after 22 years of traveling the world that one of the very best Jeep dealerships in the business is right here is my own backyard in Lugoff, SC.Thank You!!

caseyallen85

Oct 28, 2015

UPDATE: AFTER POSTING THIS HORRIBLE REVIEW THE GM OF THIS DEALERSHIP SENT ME A PRIVATE MESSAGE ASKING ME HOW HE COULD MAKE THIS UP TO ME......I REPLIED TO HIS PRIVATE MESSAGE EXPLAINING HOW HE COULD MAKE THIS RIGHT AND GAVE HIM MY CONTACT INFO TO GET DIRECTLY IN TOUCH WITH ME....A MONTH LATER HAVENT HEARD A WORD FROM HIM. ONCE AGAIN PLEASE TAKE YOUR BUSINESS AND MONEY ELSEWHERE. Purchased a truck from these people in 2012 and had it for less than a month, unhapoy with my choice in my truck I traded it in on a bigger truck that better fit my needs. The problem is I purchased the extended warranty on the first truck in the amount of $1500 and also purchased Gap insurance for $500. Well after trading up to the better truck, the dealership didn't tell me that I was able to cancel thebwarranty and get 99% of that $2000 dollars back. Here recently I learned that I was able to cancel it. Well 3 years after ourchase the value of the service contractvwent from what should have been a refund of close to $1500 was only a hair over $400.... And the refund on the Gap was a hair over $200 when it should have been closer to $500....keep in mind the buyers order showed i traded the first truck with only 3k miles on it. The warranty company does not back date cancellations on service contracts so because the dealership failed to inform me about cancelling it I lost almost $1500!!! Dealership made all that extra money off of me and I feel they should have to honor what I purchased but they are crooks in my eyes. Stay clear of these swindlers!!

5 time Chryler 300 Owner

Oct 28, 2015

Jerrod was a very knowledgeable, courteous and helpful salesman. My car was only two years old so I wasn't eager to trade but he made it easy. I have already mentioned him to folks. I'm sure others from my hometown will drive to Lugoff

Bat Robin

Oct 26, 2015

This was the best car buying experience I've encountered in many years. Everyone was patient and knowledgeable. I was helped in a timely manner. I was allowed to experience many vehicles until I found the one for me.

lqsmith

Oct 24, 2015

Wow! Steve Grandon and Cody Grantham made buying our daughter's new Jeep Grand Cherokee a pleasant experience. Having recently bought a car for myself at McDaniels Acura.....I was truly dreading going to another car dealership. It was a whole new and very different experience. Steve was friendly and knowledgeable, and Cody was efficient and professional. We really appreciate the quick service and no nonsense approach to purchasing a car. We were treated respectfully , and were made to feel our business was appreciated. Thank you.

johnp

Oct 23, 2015

I recently purchased A new vehicle from Carolina CJD and everyone I came in contact with took that extra step to make me feel like a valued customer and in particular Sales Consultant Jerrod Beaufort. Jerrod was very professional, courteous, and patient in helping me find the vehicle that fit my needs and made the experience of buying a vehicle much easier than I expected.This is a great place to buy a great product.

Mattman6

Oct 2, 2015

Very great experience dealing with Jerrod. He made the experience stress free and was not pushy to make the sale. He worked with us and made sure we got the right vehicle. He also was knowledgeable about the Cherokee we were buying. He gave us a solid deal on our trade and also for the car! Will return if I am in the market again!

king1rdh

Sep 28, 2015

I feel that this dealership truly does what they can to earn your business. That's why they got mine. I chose them over my local Ram dealership and I'm glad I did.

Dirk007

Sep 22, 2015

Overall good experience. Staff was not pushy and made the transaction low stress. The staff was friendly and courteous the entire time. Prices are very competitive. I would recommend to family and friends. Thank you

Alynn621

Sep 19, 2015

I highly recommend anyone purchasing a car to visit. Great,friendly,informative, and welcoming staff. Steve Grandon willingly helped with any questions and / or concerns and anything i needed;also made the process of purchasing a new car a positive one.

Turtlepunkin33

Sep 19, 2015

Absolutely amazing customer service!!! Steve grandon is the BEST!! We came all the way from Charleston sc to buy from Carolina Chrysler in lugoff.... We will never buy from anyone or anywhere else again!!! Thank you so much Steve!!!!

WanJ

Sep 19, 2015

I do not recommend this dealership at this time. Even though the dealership knows they have made a mistake they refuse to fix the situation. Their sales reps lie straight to your face just to make a sale. If I could rate each employee of this dealership separately I would. Everyone I have dealt with has been horrible but, Robby from services and Dave in Finance.

Kabram

Sep 19, 2015

My sales rep Travis went above and beyond to get me the deal that I wanted. Very pleased and have already recommended him to two people and I'm sure more to come A++

rob c

Sep 18, 2015

I traded my 97 maxima for a 12 maxima and they were very helpful with finding the right vehicle that fits me will do business with them in the future

Shawna

Sep 18, 2015

Today I have gave a excellent customer service experience rating due to my sales Rep Travis smith, he was very professional and friendly. He made sure he did everything he could to help me and gave me plenty of options on how I could help myself in the future, I would most definitely recommend others to him!!!

butlerma1

Sep 18, 2015

The people are wonderful and they make sure you get the best price I wwould recommend this dealerships to any one they help me get my first car and I love it!

Robert123

Sep 17, 2015

Jerrod was very helpful and patient with me as I requested to test drive 6 different vehicles. He in fact encouraged me to test as many as I felt the need to. The finance department was also helpful and they got me a better interest rate than what I already had been approved for with my own bank. I recommend them to anyone looking to buy a quality vehicle.

Thompson, C 456

Sep 15, 2015

We had a very pleasant buying experience. No pressure but a willingness to work for our business. Our sales consultant was Jerrod Beaufort. We purchased a 2015 Dodge Durango and are very pleased with it so far!

Chris and melinda

Sep 12, 2015

Jerrod was very helpful and friendly. straightforward with no pressure to buy. He let us choose what vehicle we wanted and didn't try to steer us into something expensive. Whatever we asked he answered and did his best to cater to our needs and what we were looking for. David was also friendly and got us a great deal. They were both awesome.

Smith41

Sep 11, 2015

On July 31st, I purchased my 3rd vehicle from this dealer. Well before they changed the name it was Dick Smith. I have always purchased pre-owned vehicles. I purchased another Grand Cherokee. I still have my 2000 Grand Cherokee. I purchased it in 2003. She has 299875 miles and still running well. I know I got another good, reliable vehicle. Cody was nice, respectful, and helpful. I contacted him by e-mail until we met in person to test drive my vehicle. My only issue is with the finance department. I wasn't pleased with Josh at all. He didn't take the time to explain anything. All he wanted me to do was sign. I had no idea what I was signing until I took my contract to my credit union and they showed me that I signed up for almost $5000 worth of optional extra charges.I am in the process of getting those extra charges removed from my loan. GAP, extended warranty, and oil changes can be purchased elsewhere for a lot cheaper. This dealer has good pre-owned vehicles, but please know what you are signing and why you're signing. Always read fine print, which the finance department won't tell you that you have 30 days to cancel the extra optional stuff.

Edgersonr

Aug 31, 2015

First of all, I want to thank God for allowing this young man to be determined in getting me into this car l am now driving. Mr.Glover, I appreciate the hard work you put in getting me and my daughter into new cars with no down payment. If you want a car go to Lugoff,SC to Chrysler.. I promise they will do everything possible to get you into a car. Thank you, Chrysler,Lugoff,SC you all done a well deserved job..Mr.Glover,May God continues to bless you and your family.

TRUCKER

Aug 29, 2015

THE VISIT WAS WONDERFUL AND THE SALES STAFF WAS VERY PROFESSIONAL. ANTAWN GLOVER WAS MY SALES REP AND HE TREATED ME WITH ALL THE RESPECT AND COURTESY A PERSON COULD SHOW.

Dougie

Aug 27, 2015

Was able to provide the car I needed and the paperwork in record time. Would do business with this dealership and both Steve and David anytime. Will definitely recommend both and the dealership. Absolutely the easiest experience I've ever had buying a car. Wish I would have come to them sooner.

Anjene985

Aug 26, 2015

We had a successful purchase of a used car. Salesman Antawn Glover was courteous and very knowledgeable and willing to do what was necessary to make the sale. He went out of his way to show us the vehicle we eventually purchased.

Zina J

Aug 23, 2015

Professional, Courteous, so down to earth and friendly thanks so much Rachel R Josh B Glen G. I rolled out of the dealership with exactly what I came there for and I appreciate the detailed knowledge. Thanks again I am too excited with my Challenger!!!!!

amg522

Aug 23, 2015

We went in to price and plan for a future purchase but the staff members were so friendly and helpful. They were able to work out a deal that fit our budget and help us get a new vehicle on the spot without having to make any payments until next year! Will definitely do business with them again in the future and will refer friends and family to them.

Cowboys4Life

Aug 22, 2015

Carolina Dodge is the perfect balance of professional yet small-setting service. We loved that the dealership didn't pressure or hound us with calls after our first visit. We felt we found an excellent deal on the type of vehicle we were looking for. Antawn was great! We would highly recommend this dealership to friends and other military members.

DebbieBean

Aug 20, 2015

Went just to look at the Jeep Renegade after seeing commercial on TV Friday. We walked out of the dealership on Saturday with a brand new Renegade :)

Mya

Aug 13, 2015

I gave my rating as excellent because the service was good. I found a car I liked at a good price. Thanks for all the help

Ricky & Patti

Aug 13, 2015

Antawn Glover was wonderful! He made a dreaded all day process very simple & short. He never pushed or made me feel ignorant as a female or due to my lack of knowledge about "new" vehicle stuff. While we were with Dave, the finance guy, Antawn had the car detailed, the tag put on, everything ready so that when papers were signed all we had to do was get in the car & go. Dave was great also - he was up to his a-- in alligators, but got to us quickly. He worked VERY hard to obtain us a rate that we could afford, although our credit is not the best. I have purchased many vehicles in my 60 years but will not go anywhere else ever again. A great team to work with!

Mbuis15

Aug 12, 2015

Mr. Troy Addison was very polite, patient, and kind. Dealership is among the best I have ever been too. I would recommend anyone interested in a new or used vehicle stop by.

prhill

Aug 11, 2015

I just bought a car from this dealership. The salesperson, Cody Grantham, was so helpful in helping me with the purchase. Since I had to drive 1 1/2 hours to the dealership, I spent a lot of time making phone calls and asking questions between my first seeing the car and the actual purchase. Cody was a real professional, always taking my calls and helping me with everything I needed. The actual purchase was went smoothly. We will be looking for another car soon, and plan to return to Carolina to make this purchase, too.

shalon1680

Aug 10, 2015

STEVE IS AWESOME TO WORK WITH. I HAVE PURCHASED SEVERAL VEHICLES FROM HIM AND EVERY TRANSACTION WAS SMOOTH...HE GOES ABOVE AND BEYOND TO MAKE YOUR CAR BUYING EXPERIENCE WORTH IT DAVID ALSO MAKES PAPERWORK QUICK AND EASY. PLEASURE DOING BUSINESS WITH

Janet49

Aug 3, 2015

Glenn Gardner and Jason Stevens went over above what they needed to do to make two women feel completely alright about buying a new Jeep Compass . After a bad experience at Carmax. I am a very picky person and they bent over backwards to make me feel special. I would recommend Carolina Chrysler Jeep Dodge of Lugoff to everyone. Jason was very good with the two children that was with us. So much so they want to go back and see him again. Glenn and Jason are great!

howardbrauch

Aug 1, 2015

The salesman was very pleasant and answered all my questions. Was not pushy like some salesmen can be. Considering I'm only 19, I was treated like an adult.

skin4sure

Jul 31, 2015

I actually went in to the store with a 2014 Ram 1500 that I bought there a year ago because it was having eletrical issues. I had tried to get in touch with service several time to schedule a loaner so I could drop off my truck with no luck. I was not in the best of moods when I went up there. After talking to the sales manager he took great care of me and I was able to get a new truck at the same payment I had on my old truck. I couldn't believe it, and I used to sale cars so I know that what they pulled off is not the norm. Now most would say it was because I was angry but I can tell you that didn't have to go far to help me. That is above and beyond when it comes to customer service. They handle the situation with the upmost professionalism and understanding. I have bought several cars from them and the experience has always been great.

csmithart

Jul 28, 2015

What is generally a stressful situation was instead a very pleasant one. I was not pressured into something I did not want. The knowledge of the sales personnel was excellent, very through and respectful. The finance department got me a better rate than the credit union I have been a member of for over 20 years was offering. I would definitely recommend to anyone in need of a new or used vehicle to visit this dealership first.

LibbyH

Jul 18, 2015

Everyone was so nice. All the employees seems happy and laughing ( but still professional ). My salesperson Troy helped me find the right car. I was looking at a two hundred , but ended up getting an orange Renegade. I love it, it the perfect car for me. I've never thought of owning a Jeep and without Troy's help I probably would have just gotten frustrated and left. He took the time and made it seem?? like he was having fun and could show me cars all day! I know this isn't the case, but I appreciated the effort. Thanks Troy for making me look at the Renegade!Sincerely, Elizabeth Hammack

Cox2112

Jul 17, 2015

This is the second car we have brought from dealership. Everyone was super and knowledgeable. This is a dealership I trust. Mr. Steve was an awesome sales person.

Tom

Jul 14, 2015

Great service, great people, friendly service will recommend Carolina Chrysler, Dodge, jeep to all my friends and family. Good selection of all makes, nice used selection as well. Thanks guys for a great experience!!!!

redinsc

Jul 8, 2015

Everyone was so helpful and nice, and Steve was the best, honest and down to earth. We've bought 2 cars from there so far!

Adrian1

Jul 8, 2015

Rachel was very informative, friendly, and listened to my needs and wants in a vehicle. Rachel covered all safety features, operations of the vehicles, and did not stop until she found the vehicle for me!!! The best experience ever. The entire staff was friendly and helpful.

melodyguy

Jun 23, 2015

Helpful and understanding. Enough wisdom to know I'll be back when the time is right and didnt push past the limit. Im in sales and I know some companies encourage reaping peoples minds. To a certain point you have to try to encourage a sale but they were 100% right where I will come back instead of not since I wasn't going to buy today anyway. Went in to get oil change and actually almost bought a truck. They did get me driving it. Will be back within 6 months to buy.

patriot,kimberly15

May 29, 2015

Very friendly and helpful staff. Caleb Branham and David Nudelman were awesome, very knowledgeable and patient. Quickest and most pleasant car buying experience ever. I would definitely recommend this dealership to anyone in the market for a vehicle.

3sturkie

May 29, 2015

This was my second encounter with Allen Hagan and my first transaction with David Nudelman and I will say they exceeded my expectations. Excellent customer service and more than willing to please attitudes made this the most pleasant experience ever! I will most definitely be going back to Carolina Chrysler in the future and suggest if you are looking for a new car to reach out to the wonderful staff there. They are very professional and will do their best to get you the best deal possible!

Yasmeen

May 8, 2015

This was the best car buying experience ever! Rachel listened carefully to my needs and executed perfectly. Josh B. took me through the financing experience with ease and in a breeze! Special thanks to Cody, Allan, Chris, Robbie, Antwan and the entire Carolina Chrysler family for your quality service! This team is outstanding!

dodgedurango2015

Apr 27, 2015

Great service. Will recommend dealership and will come back for my next vehicle! Shawn and the entire staff (financing and management - GM) were awesome! Thanks!

Lkratzer60

Apr 22, 2015

Thank you David N and Josh, for a 5 Star+ sale and service of a life time. Larry L. Kratzer I am telling anyone and everyone about the best service I have ever received at any dealership. I have never taken the time to do a review on any dealer before.

jglover516atgmail.com

Apr 20, 2015

My name is John Glover and I want to give the highest rating possible to Dave, Allan, and Shawn at Carolina Chrysler in Lugoff South Carolina. I went in to the dealer a few weeks ago looking for an affordable used car. I told Shawn what I was looking for and what I was able to afford. Although they didn't have exactly what I needed that day Shawn told me he would keep an eye out for what I wanted. He kept in contact with me regularly and was able to find the exact car I was looking for. I went down today to test drive it and I love the car. Dave and Allan were able to work out the financing that I needed and came in where I needed to be. It is not often these days that you get the kind of service where you feel like you are being treated as an individual with needs instead of just another sale. This is the second vehicle I have purchased from Carolina Chrysler and I will be back for another.Thank you againRegardsJohn Glover

BigDKM

Mar 22, 2015

Came from Columbia SC...Josh Hinson was excellent. Josh let us take our time, and when one vehicle did not work out for us with financing, not only did he continue to look and communicate with us, he got us the kind of vehicle we wanted (a newer model) with a great interest rate! I'm recommending all my friends to Carolina Chrysler.

smallen22575

Mar 18, 2015

This was the second time I have ever purchased a new new car/truck and out of all the dealerships and salesman I found this one to be the best to work with, and I will be returning. Other than being a USAA member this was the best treatment I have ever got with the friendliest atmosphere, no pressure salesman.

Kasiwassy

Mar 13, 2015

We drove from Charleston after speaking to one of their representatives (Rachel Robinson) via email. She was courteous, informative and definitely likeable. I felt very at ease with her and didn't feel like I had to play the typical "car buying" games with her. I told her what we were looking for, I told her what would work for us and what wouldn't, and she made our dream car HAPPEN! She had a little help from the Finance Manager, David Nudelman, who made sure to get us in the car with a reasonable rate that fit our budget. My mom is so impressed with our van she has asked me to take her to look at the lot very soon. We will definitely buy from them again!

Anessah Barker

Nov 15, 2014

For two years, my husband and I suffered in our used car, paying nearly 25% on an APR and getting a new radiator three times in three months! When the time came to search for a new car we knew we needed to go somewhere but we were apprehensive and guarded for fear of being swindled again. After going to various other dealerships, we ended at Carolina Chrysler. As soon as we met Antawn, our worries dissipated. We knew we were dealing with people in the business of integrity. We not only walked away with a new car BUT we also left with a renewed sense of hope that there are still places where a solid handshake is more than a greeting- it's a promise to stand on your word.

STeeler86

Oct 1, 2014

Rachel done an excellent job getting me out the door with my new Ram from start to finish. I highly recommend her for anyone interested in purchasing a vehicle, awesome customer service.

Jenn1982

Sep 18, 2014

First and foremost let me say that Richard Johnson was great he was very professional and helped me with my questions and concerns. However on the other end Jeromy Birket was extremely unprofessional and I have never been so upset to leave a place where I thought was suppose to be a great experience. I thought buying a car was suppose to be fun, what I experienced with the unprofessional-ism of Jeromy made me leave this car lot with my money and a bad experience. There was a better way to handle this situation. I was told I would be taken care of and I was not. I ended up taking my business to Sumter where I purchased a new Nissan Juke. They were extremely helpful. This is why some people can not keep their business in there home towns and they shop online or other places.

joannjones

Sep 7, 2014

On September 1, 2014 I was blessed with an outstanding deal on a 2008 Chrysler Sebring. The service was excellent and the atmosphere was nice and friendly. Special thanks to my son-in-law for finding me this car and another special thanks to Mr. Steve Grandon for excellent service.

misnbry

Sep 1, 2014

Rachel, Allen and David were just awesome! 95 % of our business was over the phone. It says a lot when a dealership will put time and effort into someone over the phone from another state away. Thank you guys very much for the great experience of purchasing my new dually. David, you were very helpful to me and my wife with our needs in our vehicle. Thank you for your professionalism and expertise.

trgadsonclark07

Aug 11, 2014

Chris was absolutely awesome!! He made us comfortable in trusting this dealershipagain!! Thank you Chris for being the awesome person you are!!David explained everything to us in detail and it was very much appreciated.

aprilferg

Jul 14, 2014

I went to the dealer with a flyer for the July 4th weekend to see if I had a winning number. Cody Grantham met me outside and I shared with him I was also interested in buying a car in the near future. I had my infant daughter with me, but he was so friendly, I immediately felt at ease with him. He asked if I would like to take a car for a test drive and even put my car seat in the back for my daughter. I loved the car to say the least and got a great deal. I also won an iPad from the dealership with my flyer, which was the cherry on top! That was one of the best car buying experiences I have had to date and I continuously spread the word about this dealer. Everyone there was so friendly and the customer service is excellent. I will definitely go back and suggest to everyone who comments on my car that I got it from Carolina Chrysler Dodge Jeep Ram.

ker374

Jun 21, 2014

I felt very comfortable dealing with each of these individuals as they were personable as well as professional. It was like we had been friends for years. Generally I would rather chew off my arm than negotiate a car sale but this activity was pleasant yet productive. I always felt as if they were dealing with me honestly to give me a good deal while maintaining a profit for themselves.

Sksouth

Jun 20, 2014

I gave them all the highest ratings at Carolina and they earned every one of them. I pulled in for my appointment at 11:15 and was immediately greated at my vehicle. I'm pregnant, had my teenager, infant, and mother with me to help watch the kids while I looked at cars. Mr. Grantham was accomadating to my large posse and very nice as we quickly went over what I wanted, strolled the lot, and he went to get me the perfect deal. From the time I pulled in to the time I walked out the door with an offer was 15 minutes. There was no haggle, no back and forth with a manager, he walked out knowing what price I wanted to pay, and came back with an even lower price. I was so floored by the amazing deal he gave me on a 2014 Dodge Journey that even though I had no intentions on purchasing that day, but rather waiting till the weekend, I was indeed back within hours and drove off the lot in my new vehicle. Not to mention they gave me a fantastic deal on my trade in. This was the smoothest vehicle purchase I've had and will be going back when it's time for our next new vehicle. Thank you Cody and all the others that worked with us yesterday, we are so in love with our new Journey!

brandycunn

Jun 15, 2014

I really enjoyed working with Glenn Gardner this past week. He made the car buying experience very easy. He was very friendly and knowledgeable of the car that I was looking to buy. He was very patient with me and allowed me to take the car home for a few days. He even worked with me when I couldn't come into make a decision because we were having bad weather and I couldn't get to the dealership. Everyone at the dealership was very nice and helpful and I would recommend this dealership to my friends, family and co-workers that are looking to purchase a vehicle in the near future. It was overall a great experience!!! Met all of my expectations and then some. Great Job Glenn for all of your expertise and professionalism that you have showed me this past week. I really don't think I would have gotten the same quality of service that I rec'd from you from another dealership. Thank you so very much!!!

adamdemartin7

Jun 3, 2014

I found Carolina Chrysler utilizing my USAA car finder. I recieved a call from Cody Grantham immediatly after I had submitted my search. Although I was still searching for the right vehicle at the time, Cody was able to ease my thhoughts and invited me to the dealership. When I arrived to the dealer Cody welcomed me and start right away with helping find the vehicle with my desired options and within the price range I was looking for. Amazingly enough the first two vehicles he brought to me where exactly the two I was marveling over while during my USAA search. I appreciated that you took what I told him and he did not try to "beef" it up and give me "this is all we have"! Once my wife and I decided on one of the two vehicles he brought up, Cody helped my wife and I decide on the best way we could purchase the vehicle. He was able to give us a range of options to finance the vehicle, while still staying in our desired budget, although we decided to purchase the vehicle outright, we greatly appreciated his efforts. The sales manager (whom I believe is Mr. Nudelman), was helpful when it came to added my wife and my names on the title, giving us a little bit of advice, once I decided to just have it in my name; he advised that since I was in the military it would be wise to have her name on the title, in case something would to have to me. Mr. Nudelman also gave a great sales pitch on the warranties, but we decided that it wasn't what we wanted. Overall, it was a great experience, and stress free. I am pleased to say that I didn't feel the preasure to buy a vehicle I didn't want, which is what I got from a Toyota dealership.

mrbig29153

May 22, 2014

I went in looking for a Ram I saw online and they worked great with me and put me in a great truck. Steve is great salesman.

weddedx24yrs

May 22, 2014

WE WENT TO CAROLINA DODGE, ETC. AFTER HAVING A VERY BAD EXPERIENCE AT LUGOFF FORD. WE WERE VERY UPSET THE WAY LUGOFF FORD TREATED US AND WE WASTED A LOT OF TIME WITH A LOT OF FALSE PROMISES REGARDING AVAILABILITY OF THE TRUCK WE WERE LOOKING FOR AND LIES ABOUT FINANCING. AS WE WALKED IN WE WERE GREETED BY STEVE AND MADE TO FEEL COMFORTABLE RIGHT AWAY. HE INTRODUCED US TO DAVID AND WE PROCEEDED TO ADVISE THEM OF OUR TREATMENT AT LUGOFF FORD. THEY COULDN'T APOLOGIZE ENOUGH EVEN THOUGH WE TOLD THEM IT WASN'T THEIR FAULT. WE LEARNED THAT BOTH DEALERSHIPS ALONG WITH LUGOFF TOYOTA WERE ALL TOGETHER AS PART OF A GROUP OF DEALERSHIPS. THEY HELPED TO TRY ALLEVIATE THE BAD TASTE IN OUR MONTHS FROM LUGOFF FORD. ONE OF THE OWNERS WAS THERE AND STEVE & DAVE ADVISED HIM OF WHAT HAPPENED. HE WAS VISIBLY UPSET AND VOWED TO TAKE APPROPRIATE ACTION AGAINST THOSE RESPONSIBLE. WE HAD A VERY NICE VISIT AND THEY COULDN'T MAKE US FEEL MORE WELCOME AND COMFORTABLE. WE DEPARTED AFTER A WONDERFUL AND INFORMATIVE VISIT ON THE BEST OF TERMS. OUR COMPLIMENTS TO STEVE AND DAVE AND THE ENTIRE STAFF OF CAROLINA DODGE, ETC. SORRY WE COULDN'T REMEMBER EVERYBODY'S NAME WE MET BUT THEY WERE ALL WONDERFUL AND CARING PEOPLE!!!

bmiss90

May 18, 2014

I love how everything worked out on the car I want not the car they want to give me. I was given a second chance to help make my credit good again. I want to thank Steve Grandon for everything.

cbreese

May 16, 2014

There were 6 other Chrysler dealers closer to our home. We selected Carolina Chrysler Jeep Dodge for a reason. They had the best reputation and offered the best price. The overall experience was fantastic. Honest, hardworking people trying to find the best fit for the customer. No high pressure sales techniques. No hidden fees. The price we paid was actually less than the negotiated amount because we transferred a tag. I would definitely recommend to anyone looking to purchase a vehicle.

sheilas71

May 15, 2014

It was a pleasure working with Steve Grandon and the associates at Carolina CJDR. I finally found the vehicle that I wanted for me and my family! My purchase was very easy and did not take long. The one thing I usually dread about purchasing a vehicle is that it takes all day to go through the process, however, the staff at this dealership was extremely professional and knowledgeable. The entire process was very smooth and i was driving off in my new(Used) BMW X5 dream car in no time! I will definitely recommend this local family owned dealership and Steve Grandon!Very Happy Customer,Sheila StegallElgin, SC Resident

mybluebone

May 15, 2014

Chrysler 300 was not on my shopping list till I actually saw it and driven in it very likable car with exceptional gas mileage on the highway for a big car. Totally like the car and service was great ! I recommend anyone to shop there everyone likes this car that has come in eye contact with it this is a 2012 I have no other info on the other years but 2012 may be the best of the Chrysler 300 series.

lavoyc

May 14, 2014

I don't like high pressure dealerships, and I was pleasantly surprised with my experience with Steve Grandon. He asked me what I was looking for and I gave him specifics down to the price I was willing to pay. Steve showed me several cars that met my specifications, and we ended up buying TWO from him that day!

bscar00

May 14, 2014

I was looking for a new truck. I went to Carolina Chrysler Jeep Dodge Ram dealership. I was greeted by Steve Grandon. He showed me what he had in Dodge Ram pickups. I found the one that I liked best and drove it, he told me to take it home and show it to my wife. She liked it. When I got back we discussed the bottom line and I bought the Truck. Best truck I ever had. Steve was great, no pressure sales.

jlong15

May 6, 2014

Glenn called me early Monday morning after I used the USAA car buying website Sunday evening. This process was great, we did all preliminary work over the phone to include trade in price. When Glenn called me and said we were ready to go final he was able to provide with the financing information and payment per month prior to leaving my home for the 40 minute drive to the dealership. When I arrived he was ready, process was simple, professional and outrageously fast. While my wife and I finished up with David in Finance Glenn fueled up my new vehicle and got all of my personal items out of my old car. Although the dealer is 40 minutes from my home I will drive there anytime I need servicing or warranty work just because of the great attitudes and professionalism. Great dealership with true professionals. Glenn Gets a rating of 10 in my eyes. He even called me today to see how my ride home was and to ensure I was satisfied so far. YES I AM! Thank You!

Mkb69420

Apr 19, 2014

My husband and I drove 3 1/2 hrs to go look at a toyota Camry and it was well worth the trip!! We needed our payment at a certain price and they worked with us and accomplished it with out any money down! They have GREAT service and prices. I would highly recommend this dealership to ANYONE!

PrissyinSC

Apr 13, 2014

I left the lot smiling knowing I walked away with a great deal! After conducting research I decided to go out and purchase; the end result was better than expected. Glen Gardiner was our sales consultant and I really felt that he was looking out for our best interest. He was extremely flexible and as a result was able to structure an irresistible deal for us. Lets just say we got a whole lot of bang for our buck. Throughout the entire process we were treated respectfully and we knew our business was valued. This was definitely not your average slick talking, snake oil selling car salesman kind of experience. We felt like we were talking to a friend so the time spent at the dealership passed by really quickly. Overall, I rate Glenn Gardiner and the Carolina Chrysler, Dodge, Jeep, Ram family a stellar A+. We will definitely bring our business back here!

lorrainechafin

Apr 5, 2014

polite,not pushy,helpful,fair group of people. Already recommended them and just bought the vehicle last night.nothing like the other dealerships we had visited previously.

prietuca

Apr 4, 2014

Im a military guy so I dont have time to waste so when I first walk in and Matt( salesman) said lets go for a tedt drive I said to my self oh no here we go again but I was in for a surprise. Not only Matt was friendly but he and the redt of the staff was NOT pushing me into buying. Nedless to say I was shock they treat my family and myself with respect they are the best without a doubt so to all my fellow military people out there the 30 minute drive from ft Jackson is worth it THANKS MATT and DAVID.

cktmthomas

Mar 31, 2014

I have purchased several new/used cars from a dealership in my lifetime. This was by far the fastest I have ever been in and out when purchasing in my life!! The employees all worked very well together and helped each other as well as my husband and I, and did it promptly, there was no 'searching' for someone when they were needed. I was throughly impressed with our over all purchase experience with Carolina CJD.

dallmanrt

Mar 20, 2014

We'd been looking for a particular MiniVan with a particular set of features and been unsuccessful after 2 states and several dealerships. We put out our search through USAA online and Cody called us the next day saying he had a MiniVan with our exact specifications. We met with him that afternoon and when we got there, the van was pulled up front already washed and ready for us to test drive. Cody was great about answering questions and not using sales tricks or distractions. We did a quick test drive, confirmed that it had all the features we wanted and decided to proceed with the price negotiations. Cody knew we had another appointment to get to, so he was very fast and we agreed on a price in time for us to get to our appointment. He let us take our new van with a purchase agreement and when we came back he had paperwork caught up so it didn't take forever for us to finish since we had our 2 year old with us. Long story short, I really felt like Cody worked his hardest to make us happy instead of us working hard to not be tricked by a salesman. He is the best car salesman I've ever met and we'll definitely refer him, though I don't think we'll need a new car anytime soon since he got us such a good one! David was also very patient with our 2 year old through the paperwork, but did his best to expedite the process for us! I don't have enough good things to say about the employees at the dealership and the great price they got us on a great vehicle!

Spencejr13

Mar 17, 2014

I felt very welcomed from the moment I walked into the showroom. They did everything to get me the car I wanted. Cody was awesome to deal with. I will definitely come back to Carolina CDJR when I am looking for a car in the next few years.

jdinkins

Mar 16, 2014

I WOULD RATE THIS DEALER A 10 THEY GO OUT OF THEIR WAY TO HELP YOU . THE SALESMAN STEVE GRANDON AND FINANCE MANAGER DAVID NUDELMAN MADE SURE THAT WE WERE HAPPY WITH THE PRICE AND RATE THEY GOT US ON OUR NEW VAN. THANK YOU STEVE AND DAVID FOR ALL YOUR HARD WORK, JIMMY & CHERYL

Blakejackson5545

Feb 23, 2014

Wonderful experience. Everyone was friendly and made me as a customer feel important. They are focused on customer service and it shows. I will definitely travel back from Augusta, Ga when we upgrade my wife's vehicle. It was definitely worth the drive.

SaraS222

Feb 23, 2014

Matt was wonderful and very friendly. I am normally very anxious at dealerships but he made me feel at ease and wasn't pushy. I am very happy with our purchase.

billcharles5

Feb 22, 2014

I called the dealership about this truck and they held it until I could get there as I was 2 hours away. Very easy transaction. Steve Grandon was great to work with and the truck was everything he said it was. I was at the dealership less than 2 hours with everything complete. The finance department was wonderful too and got me the rates that I wanted.

drdave19

Feb 16, 2014

Great Dealership, Great team and they worked with my wife and I from start to finish with a professional staff and well polished presentation also Cody Grantham is well on his way to be the best sales person a dealership could ask for and Cody also had loads of product knowledge.

Kim211

Jan 30, 2014

Everyone was very friendly and helpful. I was very pleased with the service I received and the people who worked with me. I will strongly recommend this sales person and dealership to anyone who asks. I will also return when I am ready for my next vehicle. Matt even took the time to show me the features in the vehicle and answer questions, he also took a considerable amount of time with me even though it was his day off! Could not ask for better!

Ray

Jan 24, 2014

had them put leather seats in my new truck it took a week to get my truck back they put over 300 miles on my truck and my truck was filthy when I received it had them clean it. when day light hit my truck it was still filthy. Was told they would send me a check to have it detailed. A week later still no check. Thanks Brad

AMCKAY

Jan 18, 2014

MY EXPERIENCE STARTED OUT WITH JOSHUA WITH AN APPOINTMENT THAT HE WAS NOT PRESENT FOR WITH NO WORD OF RESCHEDULING, BUT ENDED WITH CODY WHO MADE IT THE BEST EXPERIENCE OF MY LIFE. HE HAS THE BEST UPBEAT PERSONALITY THAT PUTS YOU AT EASE DURING YOUR BUYING EXPERIENCE. MY ORIGINAL PURCHASE WAS A BRAND NEW DODGE THROUGH TRU CAR WHICH TURNED INTO THE PERFECT USED CAR OF MY DREAMS. I PURCHASED A FULLY LOADED DODGE JOURNEY RT, WITH ALL OF THE SPECS I HAVE EVER WANTED IN A VECHILE. MY WHOLE FAMILY IS ACCOMIDATED WITH THIS VECHILE, ESPECIALLY MY THREE YEAR OLD SON WHO LOVES TO BE ABLE TO WATCH HIS FAVORITE MOVIE AS WE TRAVEL. MY PURCHASE IN OCTOBER 2013 HAVE TURNED THIS TOYOTA DRIVING FAMILY INTO A DODGE/TOYTOA DRIVING FAMILY. THANK YOU LUGOFF FOR SUCH A GREAT TEAM OF PEOPLE. I LOOK FORWARD TO DOING FUTURE BUISNESS WITH YOU AND CODY GRANTHAM, HE'S MY NEW SALES CONSULTANT. THANK YOU,APRIL MCKAY

jack15

Dec 23, 2013

Cody did an awesome job in helping us. He is very kind and will do well by keeping his charming and helpful demeanor. He's a great guy, and I would buy another car from him again. I wish I could say the same about the Finance. They put the wrong price on the paperwork and hoped that we would not notice. Even after we had to leave and come back, they could not get back to the deal that we had all originally made. Sales was Great! Finance was a little sketchy. Make sure you read over your paperwork very carefully.

monikarest

Dec 17, 2013

I was very impressed. Cody was cautious of my time and made sure everything moved along. Service was great and at no time did I feel any to buy. Everyone was friendly and made me feel good about my purchase

mmellow

Dec 6, 2013

POOR SERVICE AFTER THE SALE!! From reading the other reviews for this dealership, I surmise that sales go pretty well except for website come-on listings to get you into the showroom. My problem is a software issue that I was told would be available for my 2013 Town and Country mini van by end of September. Bought the car in February2013. By August 2013, the voice recognition quit working, hand frees telephone feature and UBS ports quit working. So NOTHING is hands free. IF YOU ARE LOOKING AT 2013 TOWN AND COUTRY OR DODGE CARAVAN, BEWARE of this issue. Talked with Brad at Carolina Chrysler who said there was nothing he could do (would have been helpful if he had offered me the name and number of his direct contact to Chrysler) and referred us to 1-800-chrysler. Called Chrysler...nothing they can do and referred us to dealership (RUN AROUND); can't tell me when software will be available; WOULDN'T give me number of someone in corporate office who might be able to tell me when; and it was VERY clear that customer reps are very protective of Chrysler and could care less if you are pleased or not. So I am now going on six months paying for features....features that really sold me on the T&C to begin with... that I can't use with no end in sight. Seems like Chrysler would al least tell their dealerships and services reps when the fix would be available. They must anticipate a LONG TIME for the software to come out!!! I love Cadillacs, but don't buy them anymore because of poor service after the sale. Will add Chrysler to the list. Will give Honda Oddesy a try. Might be a bit more money, but I hear they back what they sell.

jgerken05

Nov 27, 2013

Great experience with Matt. He was very friendly, professional, and most importantly not pushy. What he did not know he would find out rather than try to pretend to know. The floor manager was a bit pushy, but after threatening to walk they gave me more for my trade-in, which I felt had been low balled at first. However, that is not a knock against our sales representative. This is the second vehicle I have bought from this dealership and would definitely go here again, even though it is an hour drive. Thanks Matt my wife and I enjoyed meeting you!

rcb3559

Nov 22, 2013

My husband and I had a great experience at this dealership and with all the people we encountered. Everyone was exceptionally friendly and helpful. We had some special circumstances and David the finance manager was more than willing to work with us on everything. Josh worked with us and is the one who showed us the car. We had our four year old with us and Josh went out his way to ensure he was included in every step. I felt no pressure they entire time we were there. They staff was not at all pushy. I would absolutely recommend this dealership to anyone.

StephonSmith

Nov 22, 2013

It began with helloAllow me to begin where it matters...Customer service!After searching far and wide, calling dealership after dealership and being utterly disappointed, I finally found the vehicle I was looking for.Only one problem, Its 3 hours away. -_- So What happens next? I place a phone call to the location (just for kicks and giggles) to inquire about the illusive beauty. And that's when it happens, "Hello, thank you for calling Carolina Chrysler; I'm Matt". Hi, I'm calling about the Caliber, is it still in your inventory and if so can you tell me a little about it? Keep in mind I've been searching for this vehicle for months now...vin number searches, mileage, locations of previous owners..the works. So Matt proceeds, and I follow. As he's shooting back random facts about the car, it's model style, fuel efficiency and other various assortments, I dropped the bomb shell "I live a good distance from you guys..A Bulldogs versus Game Cocks distance". How do I solve for x? With gas prices not as economically friendly as they once were, a 3 hour drive to "check something out" is usually out of the question. Even with this in mind Matt insist that I at least test drive the car before making my decision.OK, I'll be there tomorrow, I exclaimed! But optimism is my Achilles heel...The next day I received a phone call from Matt with some disappointing news. "Someone is taking it for a test drive!"Depression quickly set in, on top of an emergency dental appointment, my weekend was a little grim.With all this in mind I was reluctant to answer the phone on the following day. It's here! It's back on the lot! And you were the first person I thought of.(quotes from the voice on the phone) It was Matt, and it seemed as if I found more than just a great car deal, I found a friend.Over the next half hour we covered the financial aspect, every word spoken was straight forward and honest. It was as easy as signing on the dotted line. Always fast, fair, and friendly, they were definitely living up to the motto.Excitement and enthusiasm sets in while I commit to making the journey. When I arrived I was quickly greeted, "how can I help you today sir?"Over joyed and anxious I begin the inspect the vehicle "Its the internet, if it seems to good then it probably is." I couldn't have been more wrong, everything was as Matt stated. The price was beyond amazing and the fuel efficiency...WOW. Matt was on his game.So here I am. A week later, a still very satisfied customer. I will definitely refer and continue to send any and all of my car related inquiry's and potential buyer's to Carolina Chrysler-Dodge-Jeep-Ram.

NathanRoberts

Nov 7, 2013

Great staff from management on down. Talked good things about experience with fiance from dealership to Nations capitol. Took time to make sure I got the best rate possible. Thank you very much!

lesndd

Nov 6, 2013

We purchased a 2013 Ram 1500 . Brad, was very professional who made the whole truck buying experience a very pleasant one. I got the truck at the exact price I wanted with no hassles. I did my homework and presented him with accurate numbers, and he worked with me in an honest and straightforward manner. This 1500 is an awesome truck, and we are very glad I bought it. Together with Steve it went very smooth, and we ( my wife) loves Dave the finance guy...We also two days later purchased a 2014 Dart GT...you could not ask for a better team of individuals to work with you on vehicle purchases. Steve even took my wife and introduced her to all the service personnel so she would know where to go when and if needed. I highly recomment Carolina Chrysler Dodge Jeep Ram to everyone for the best buying experience.

joannecook509

Nov 5, 2013

This Dealership more than met our expectations. They did over and above to get us in a vehicle and to make us happy. Josh Torrence is a very personable and friendly and was very informative and professional. A smile and a warm hand shake go a long way in a sometimes stressful situation. David was also very friendly and explained our car loan in a professional manner. Everyone was very nice and we will highly recommend this Dealership to our friends and relatives. Thanks guys!

pfulmore

Nov 4, 2013

I purchased a 2007 dodge nitro and now my rear door want lock or unlock from the driver door nor will it lock or unlock with the key remote. I made him aware of the door and he sent me to the parts department. On 11/8/2013 I told him that I wanted my money and he told me that I would have to pay for the repairs because the SUV is as is . I've only had this SUV for two weeks. His only excuse is that he is " Trying to help you out which is a LIE.... So let me help you out and not send anyone down there to buy a car from you. Thanks

gmcockferrin

Oct 31, 2013

By FAR the BEST sales experience my husband and I have ever had. Everyone at this dealership was extremely nice and genuine. I cannot thank Steve enough for helping me purchase my first EVER brand new vehicle. I will never buy another vehicle from another dealership.

jme123

Oct 29, 2013

My husband and I just purchased a new 2014 town and country with the help of Brad, Cody, Jeremy, and the great finance manager they went out of their way to find us the right vehicle for the right price. It was not an easy task I was a difficult customer to say the least and they were understanding of our needs although they had great inventory I found something was missing in each van they showed me instead of giving up they searched there incoming inventory and found our perfect match. Thank you guys for all your help and friendly dispositions I will be sending my friends to you in the future.

lmfowler

Oct 27, 2013

Cody Grantham was the most accommodating and responsive sales individuals I have ever worked with. His willingness to work with me and his patience were extraordinary. Would recommend him to anyone for his abilities. He could easily score above a five in any category!Brad Dawson was responsive to my questions and direct in his dealings.David Nudleman was very informative and of great assistance in my financial decisions.And above all, I love the vehicle they provided me.

trkellar

Oct 26, 2013

Great staff. Went out of their way to try to accomodate and find what I was looking for. Made a great offer which anyone could have accepted, but just wasn't the vehicle I was looking for at the time. I will definitely go back when I am looking again.

4x4jeeplover

Oct 23, 2013

Mike Thitchener. He is the main reason I gave such high marks to this dealership...even though I could not have made the purchase without the help of Jeromy Birket and Brad Dawson. They worked to get my payments to fit my budget. I usually hate purchasing a vehicle because of all the hassle and time it takes but Mike made the experience so much better. He was very friendly and a joy to be around. Mike is the most knowledgeable salesman I have ever dealt with. He knew everything about my beautiful 2014 Jeep Grand Cherokee 4x4 (I love saying that). He answered every question I had and spent a lot of time going over everything. I never felt like he wanted to hurry me in any way to get to the next customer. Bacari Sims, the Finance Manager, to say the least, was very entertaining. Loved talking to him about kids and cars. This was by far the most pleasant experience I have ever had buying a new vehicle and I have told all my friends and coworkers this is THE place to go to purchase a new Chrysler, Jeep or Dodge vehicle. And they have some nice used vehicles also. Thanks to all of you and especially to Mike Thitchener. You should go far. God Bless.

3030

Oct 22, 2013

I really enjoyed my experience with this dealership, Rachel Robinson was absolutely wonderful. The vibe in the show room, all the employees and everything was laid back but professional it made you feel totally welcome. I will most definitely be a customer of this dealer ship again possibly nowhere else!!!!!! :)

darner4

Oct 20, 2013

Best car buying experience I've had!!!! I will tell everyone I know to buy a car from Carolina! Thanks Steve and thanks Carolina Chrysler!!!

sniffles

Oct 17, 2013

These guys have been patient with me since they knew I had been on the fence for a couple of months. I had wrestled with, should I or shouldn't I get a new jeep and Cody and Brad made it happen.

hender8

Oct 7, 2013

The sale staff show much intrest in all of my concerns and worked to make sure I was satisfied with josh torrence my choice and the process. They are still helping me even after the sale. They are very nice people with wonderful attitudes.

unnamedcarbuyer

Oct 7, 2013

Josh and others were courteous and efficient in getting the transaction done. The price on the car we bought was about right, and while we haggled a little on the trades, Josh and his folks were not unreasonable. They didn't beat me to death with long delay tactics and lots of small / incremental back and forth. I think we got a fair deal done pretty quickly, then the paperwork was also handled quickly and we were on our way. Thanks much!

n2jesus

Oct 6, 2013

We like the fact that we were allowed to enter the showroom floor and greeted in a relaxed and casual manner. Even when others approached us within context of our sales discussions with Rachel, everyone was polite and professional without applying any high-pressure tactics - a welcome surprise compared to other locations in the nearby area. After the test drive and being handed-off to other knowledgeable staff (e.g. Brad and Jeromy), Rachel followed-through and kept us very clear on what was going on - providing a safe-feeling which put us "at ease" and made the small periods of time we waited seem rather negligible. And, even for a Saturday, the process took less than 3.5 hours from start-to-finish and we were well on-our-way to getting about the business of our day's activities. We felt glad with our purchase due (in large part) to the warmth, hospitality extended and the particularly gracious nature of Bacari (for our paperwork) and especially to Rachel, our sales associate. Kudos to CCDJR - we will be recommending you to our friends!

Matt101585

Oct 4, 2013

Had a very good experience with this dealership. Came in and asked for one thing only from Joshua Torrence and that was honesty and I got the from him and everyone in the dealership that I spoke with. I would most definitely recommend this dealership to anyone looking for an honest deal. Thanks again Chrysler Dodge Jeep and Ram and thank you very much Joshua for all the help loving this new truck.

Franves

Oct 3, 2013

Steve Grandon always work hard to get me the best deal. Not only that but Steve has been there for me after the sale, giving me rides home when needed or getting me a loaner to drive.Although I have had some issues with my Durango, the service dept. has always worked diligently to fix the problem.

bigjo1960

Sep 30, 2013

the best car deal and purchase i have ever had in 35 years of buying cars and trucks. very friendly staff . will for sure and go back to buy another new car.

jerry01

Sep 27, 2013

Steve was very considerate of our needs and time and a pleasure to work with I would be happy to send friends here to buy from Steve Grandon.

dixieparrot

Sep 21, 2013

We were initially brought to this dealership because our Jeep Liberty needed repairs. We decided to take a look at other used vehicles with the possibility of trading our Jeep in. We were promptly greeted by Mike Thitchener in the parking lot, who took us inside to get a better idea of our needs. Mike, along with Bacari Sims and Brad Dawson, worked until they were able to find the right car for us and made the financing happen. We truly appreciate the help from everyone. They were so friendly and ready to do whatever necessary to help the customer. Thanks, guys! We love our new (to us) car!!!

Rottie

Sep 20, 2013

I dropped off my durango at lunch time for replacement of a thermostat, coolant flush and oil change. I received 2 calls telling me I had to have additional work done, over $1300 dollars worth of work. This was by 9AM the next day. When I asked if the original work had been done, it had not. I was getting the up sell treatment. I told them to complete the original work request, and I would be in to pick up my truck. The service manager was there when I arrived, I told him about my experience and that I was very displeased with the service. He continued to tell me I needed the work done, and I quickly explained that I know a little bit about cars and knew exactly what I needed. He then went into Smart A mode and I told him we would settle up for what he had done and I would leave and not ever come back. My bill for the above work, a spare key, a radiator hose and 1 day rental car was $549.00!!! I was charged over $90 for the hose!!! And when I got home, they had used a much thinner oil than is spec-ed by Dodge for my truck, I'm sure to allow leaks to be more visible. So now I get to take my truck to the local service station for a correct oil change. One of the up sells they had tried on me was a Rear Main Seal for about $500+. I was also told I didn't know what I was talking about with my thermostat. I was told my truck would continue to overheat unless I replaced the fan clutch. Well it ran cooler after the new thermostat than it ever has in the year and a half I've had it. These guys are a bunch of con artists, stay away if you value your checkbook!!!

vmb777

Sep 19, 2013

Mr. Grandon was most professional in helping us find a van we had been unable to find elsewhere. He knew his product well. We purchased.

orthofairy

Sep 17, 2013

I had a great experience and would recommend Mike Thitchner as your Sales Consultant. Brad Dawson and David Nudleman were great to work with also.

MSegear

Sep 12, 2013

This literally was the best car buying experience I have ever had. Everyone was beyond helpful and nice. Even the finance guy made the experience enjoyable and easy. I had previously owed a jeep and loved it and wanted to get another one but I had bought my old jeep from a dealer in Lexington and had a horrible experience. I really dreaded going to buy a car until this experience. I really want to personally thank everyone for making our experience painless.

sandyrut

Sep 10, 2013

We purchased a 2013 Dodge Avenger at Carolina Dodge in Lugoff. We worked with Steve, very good, honest deal. While driving the car, we experienced hard shifting in the transmission. Called Cera, she advised to drive on in, at 4:30, arrived at the dealership, by 6 we were in a rental car. Brought the car home today with a new transmission installed, could not have been more impressed with the service department. Keep us informed, made sure we were happy with the rental vehicle. We have dealt with several dealerships in the past, have never experienced the kind of service that we received this time. They really do care! You're not just another deal. They care after the sale! Heads up to the whole organization, but really need to pat the service writers on the back!

timsautopro

Sep 4, 2013

I own a garage in another town about 25 miles away and I'd rather deal with the parts department and Beth than my local dealer. Price isn't my main concern, it's timely ordering and on hand parts, Beth and crew go to great lengths to help me ensure my customers cars are repaired by getting me the correct parts. They have on several occasions actually gotten into their own cars and brought me the parts I needed to get a customer back on the road in a timely manner. You can't ask for better customer service than that!

themillers

Sep 3, 2013

Michael is very personable. During the wait for the finance department conversing with Michael made the time fly by. From the minute we pulled on the lot he engaged us every step of the way. His customer service had us coming back for our purchase. He was knowledgeable and never pushy. Brad worked with me on the final price and made me a satisfied customer. Mr. Nudleman great in finance. He explained everything to me, sometimes more than once until I was sure I understood. Overall it was a very pleasant buying experience. Probably the best one I have had to date. From start to finish it was about 3 hours. One hour of that was spent in the finance department. Giving the dealership major credit for getting me in and out in 3 hours. They were very bust that day. Busiest dealership I had ever been in. I hope the service department also meets our customer service expectations. If it does, then we will be customers for a very long time.PS. We LOVE the new Chrysler 200, will recommend Carolina CJD to everyone and will see you all again in about 5 years.

Chrispair1980

Aug 27, 2013

Hands down I can honestly say they are the best dealership I have ever worked with from the time I drove on the lot till even now. Colin was great, I can say this man is a honest, caring and takes pride in the work he does. He even went as far as to give me his personal cell number so that I could text on the status of some work I had (changing out the radio/ minor paint). He also got me the exact car that I wanted, issue was that it was located in Georgia. Wasn't even a issue to these folks, they made everything happen seemlessly. Great teamwork from everyone and can't stop saying how great Colin was!!! Now let's transition to the paperwork side of the house, Dave took great care of me and again made everything that much easier not to mention got me financed with a incredible rate of 1.99. You can't beat that. Even the service department is great and on time with the installation of my radio. So to some it all up, go directly to that dealership, ask for Colin and you are good to go. Also I need to say thanks to Brad for finding that Jeep and giving me a very nice free rental car as mine was in transport from Georgia.

danceman

Aug 26, 2013

I was in he market for a ram truck. Checking the internet I found that Carolina Chrysler Dodge Jeep Ram was rated number one. I call Steve Grandon in sales and we got it done. Steve was very helpful in helping me pick the truck and getting the sale completed. There was no pressure by steve or any one at Carolina Chrysler Dodge Jeep Ram to hurry up the sale. I thank Steve Grandon and crew for a great job. I would recommend Carolina Chrysler Dodge Jeep Ram to anyone

AshleyPage

Aug 23, 2013

Everyone listed above went above and beyond to make this the best car buying experience I have ever had. After much frustration at other dealers, I was done in a timely manner. These employees are the reason I will highly recommend this dealership.

Hisoytoday2

Aug 18, 2013

Rip me off, sold me a faulty vehicle and will not stand behind it. Purchased vehicle and they will not even check out the problem. Manager rude and does not care about the customer. I'm calling channel 10 news. A 20000 vehicle should not be having problems.

biolizzie78

Aug 17, 2013

Our experience with this dealership, and particularly with Steve was very pleasant. It's been quite a few years since I have personally dealt with a dealership (and it wasn't this one) but the process then was long, pressure-heavy and honestly pretty painful. The experience we had today was completely opposite. We didn't feel pressured at all, the staff were all friendly and Steve was especially available, courteous, friendly and professional. In fact, we've already told several family members about the positive experience we had and given Steve's card to a family friend who is considering buying a new truck, and another who is considering a mini-van. I feel certain they'll have the same experience.Thank you!Liz and Jonas Shawanesse

case24

Aug 16, 2013

I brought my old vehicle in and within a few hours, and after an easy selection process due to the professional salesman, I left with a newly selected vehicle. Excellent experience overall. Definitely recommended!

terasa12849

Aug 10, 2013

I was very pleased with my experience at Carolina Chrysler Dodge Jeep RAM. The staff was friendly, polite, and respectful and did not make me feel pressured to buy.

Britta1778

Jul 31, 2013

Sally was fabulous. We we came in just looking and ended up purchasing a 2013 jeep wrangler. They didn't have the exact one that we wanted and Sally made it happen, a couple days later we picked up our perfect ideal car. If Sally wasn't working that day we probably wouldn't have bought anything but she was so nice and compassionate. Sally knew we were new to town and even gave us some ideas of places to visit and restaurants to go out at. She definitely went above and beyond what a cars sale person would do. We will absolutely go back for our next car and obviously work with Sally.

DeniseMiles

Jul 26, 2013

Michael is an extremely friendly and knowledgeable salesman and my husband and I really enjoyed our time with him. I will definitely be referring anyone that I know that is in the market for a vehicle to Michael.

AllSmiles

Jul 24, 2013

I bought at nearly new Nissan Pathfinder in the summer of 2013. Of course, you never know 'the bottom line' but I felt the negotiation process was fair--and we made a deal! All staff from the sales consultant to the sales manager to the finance manager were courteous and passionate about selling cars. Having done many weeks of research on the Pathfinder, I had low expectations for the consultant to know the product (this is a Chrysler lines dealer), but his level of knowledge far exceeded my expectations. They gave me a great value for my trade in and I couldn't be more thrilled with the 'new' car. When I returned that car after several days of ownership to receive negotiated service, the finance manager actually came to find me to refinance me at a lower rate (who does that???). They followed through on most commitments, if I was promised a call back, I received a call back even after the sale. Carolina CJD is the only dealer on my short list that I would recommend to a friend to check out. I look forward to making another deal in the future (and I HATE buying cars). I had another great experience with Carolina CJD in the spring of 2013 when my 2008 patriot was recalled. Carolina CJD did the recall service and showed my wife the utmost respect and courtesy. They even drove her across the street to have breakfast with our children while they serviced the car and came back to pick the family up and return them to the dealership. Very impressed.

Music man

Jul 18, 2013

I was traveling thru this area and my Ram was having issues. the service department was able to fix it for me with no problem and while waiting I found a new Dart that I bought for my daughter. Was not going to buy that day but was so impressed by the dealership I went ahead and moved my date for purchase up. Great dealership and a Great price

jimandstacyh

Jul 17, 2013

Do not buy here. Look at the Talked to Scott Reeves yesterday and he told me the truck I had seen on line was there. I arrived today and was told Scott quit 2 days ago. They told me the truck he said was there was sold an hour before, but "we would like to sell you another truck." The truck they said was sold this morning is still on line. Scott's information is still on line at this site and at Autotrader.com. Read the reviews at WWW.cars.com. Carolina Chrysler of Lugoff received at 1.8 out of 5 stars.

tjsksmith09

Jul 15, 2013

Matt was wonderful. He was friendly and worked very hard to find us a vehicle after some confusion caused the vehicle we were supposed to be purchasing to be unavailable to us. I would highly recommend going to this dealership and asking to work with Matt Sikes.

acbigger

Jul 15, 2013

Rachel and Brad were great through our whole process in trying to negotiate a comfortable price we wanted on the Grand Cherokee we found and love! They were very accommodating with our schedule and all our picky requests without complaint. David Neudleman was great with the financing aspect as well. He made sure we got the best rate possible without having 500 different creditors inquire on our credit reports! We got a great rate, great price, and great service. We definitely recommend you going to see Rachel at Carolina Chrysler Jeep Dodge for your next vehicle! -Drew and Amanda

Timmys1976

Jul 14, 2013

I went to the dealership to trade my truck due to me losing my job and could no longer afford the higher payment, I ended up buying another Ford F-150 for a cheaper monthly payment. It rained a few days later and I noticed the back window has several leaking areas allowing water inside the truck. I had the opportunity to take the truck on the Interstate a few days after I noticed the window leak and the truck sounds horrible. The Torque Converter needs to be replaced and coming home lastnight the Transmission started slipping. I have called Cody starting a few days after I bought the truck and I am still waiting on him to call me back! I was looking for help and ended up getting screwed. They will never get my business or my in laws business again. I feel they should be shut down!

JosephClifford

Jul 11, 2013

Colin was very friendly and very professional. He answered all questions and kept my wife and I informed. He was a pleasure to do business with.

chriskubas04

Jul 9, 2013

Very friendly service, salesman worked with me in getting me into what I was looking for and very familiar with the product. Would recommend this dealership to a friend.

foyconnell

Jul 9, 2013

I was interested in a minivan that was advertised on your website but it had already sold when I arrived to look. The other used van was newer and more expensive thus making it harder to consider to buy. However, profitable negotiations occurred and an acceptable price was agreed upon and the deal was done. It's a great Chrysler Town and Country!

jfrank81

Jul 9, 2013

I had a great experience at this dealership. Great customer service and attitudes. I would recommend anyone to this dealership and will do so in the future

Belvabush13

Jul 9, 2013

My experience with the salesman Scott Reeves was GREAT! He was very helpful and assisted me in all of my needs. However, once the sale was turned over to the finance guy, my experience was not a pleasant one and if Mr. Reeve had not been the one who gave me the followup call to attempt to remedy the situation, I would never have purchased from your dealership. I commend Mr. Reeves on his professionalism and his willingness to please the customer. Your finance guy could use some lessons on customer relations from Mr. Reeves. It is because of Scott that I still would recommend your dealership to my friends.....but would also make sure that they ask for Scott.

slcoffey

Jul 9, 2013

I came in to this experience after weeks of searching online to determine the SUV's that I would test drive. I had already been to 3 other dealerships and was about to settle on another make. I decided to test drive the Jeep Compass Sport as a comparison so that I could go for the other vehicle that had caught my eye. The salesman, Matt was very friendly and listened to what I had to say about what I was looking at and that I had not made a final decision. I needed to test drive the Jeep to have a good idea of my choices. When I test drove, the Compass handled better, the ride was very smooth, and it was an enjoyable experience. I had already done my research and was satisfied with the safety ratings on the Compass. It was within my price range, but had a light colored cloth interior. I was looking for a darker interior or light colored leather. The sales manager made my decisioin easier by offering to find a Compass with dark interior or leather seats, since he didn't have any in stock, or by giving me the option to install leather in the Compass that I drove. I was happy with the warranty offered on the Jeep. The price was within my price range and I purchased the Compass.

Bind

Jul 6, 2013

After my family and I had visited several other dealerships in other locations, we decided to travel to this one. From the moment we walked in the door,we felt right at home! Mr. Scott Reeves was one of the nicest people that we have ever worked with. He was very knowledgeable about his product. He was extremely patient, explained everything that was asked of him, but most importantly, he treated us as if we were the most important people that he had worked with that day!! Even though I'm sure that he is just a great guy, I feel as though he went above and beyond to make us feel comfortable.I would definitely send anyone that I know of to Lugoff to deal with Scott, because of the wonderful experience that we had!!

kairu90

Jul 5, 2013

Cody was an excellent help. He was able to recommend some really nice cars to me he practically read my mind of what I was into. I really enjoyed working with him. He was very patient with me as a first time buyer which I really appreciated it. Cody seemed like he was there to really make me happy and not so much to just stick me in a car to drive away in.

Old Man

Jul 3, 2013

The advertised price means nothing, just add $2000.

drsnyder4369

Jul 2, 2013

AWESOME!! Worked with us to get the monthly payment we needed.. they let me take a new Challenger home while I waited for mine to be delivered to the dealership. Love them!!!

JonathanBruce

Jun 23, 2013

Scott Reeves was very courteous and helpful. My wife and I appreciated the time and patience that he and additional management showed us with purchasing our used 2007 Dodge Ram.

adisney

Jun 22, 2013

Enjoyed a truly GREAT experience purchasing my car! From my first call to the dealership to being walked to my new car, Customer Service was top notch! I was even offered dinner while waiting on some computer software glitches. Every employee I encountered was friendly and courteous. Every effort was made to reach a common ground on price and I walked out with a car payment in the range I wanted when I walked in. I wasn't pressured, which was great. I was asked what I wanted and needed from my car and it was delivered on all counts! Couldn't have asked for a better experience for buying a car.

allenell1222

Jun 15, 2013

Steve did a great job working with me on a truck I loved. Great service and an excellent price. They didn't put alot of pressure on me. I saw a truck I like and that's what I have.

caramy0210

Jun 12, 2013

Best overall experience I have ever had. The staff was great with me and even great with my children. The transaction was very smooth. A++++

disapointed

Jun 11, 2013

Shortly after fixing my car a hose pops off leaking transmission fluidcoincidental? After $600 in repair they dont see a hose not on properly? Then when I return with this problem they say I need $500 more in repair on engine mounts they didnt see this before? When I came in originally to fix, temperature and gasket, caused me a problem 2 months later. Another mechanic discovers the nut wasnt threaded on correctly, causing air to go into it. The car was overheating again. He also saw where there was a bolt inserted to take up the slack where the nut wasnt properly threaded.

ctoler_77

Jun 9, 2013

Scott was very personable and made us feel as if we were getting the best deal. The finance rep was knowledgeable and work really hard to make the deal work.

rhondon15

Jun 8, 2013

I was very pleased with the sales service that was offered. I told Scott what I needed to make the sale happen and we got within $16 a month of my projected per month payment that I wanted. Friendly, no nonsense sales, drove the new Jeep home that same day. I am very happy with this dealership. My family has bought 3 Jeeps from them in the past 2 years. They'll keep getting my business and anyone who asks me where to go for a good salesman.

buffojb

Jun 8, 2013

My daughter was looking on the internet and saw the model car she was looking for. Although Carolina Chrysler was over 75 miles away she still wanted to see the car. So on Memorial Day we went to the dealer and what a great experience. We first met with Cody but we had talked to Craig Lee on the phone. But when we got there Craig was busy so Cody helped us test drive the Nissan Danielle was looking at. After that we sat down to discuss the car and our trade in and what kind of deal we could get. That was when I realized that we were dealing with a very professional none pushy dealership. Each of the men we dealt with was courteous, pleasant and knowledgeable. They worked very hard to get Danielle in that car at the payment she could handle. She was so excited. I have purchased over 25 cars in my life time but this was the best overall experience. Thanks again Carolina Chrysler.

kamalae2003

Jun 7, 2013

My husband and I have been looking for a specific car for months. We went to several dealerships. One dealership in Columbia had the car. They communicated with my husband all day about the car but when we got there they had sent it to the auction. We were very disappointed. On the same day at another dealership one of the car salesmen looked at us but didn't come to ask us what we were looking for or anything. Others gave us the run around about our credit. But then we went to Carolina Chrysler Jeep Dodge in Lugoff! It was a great experience from beginning to end. Cody worked with us and even after I told him my credit was not where it should be he said no problem. He let us test drive the car we wanted and had confidence the whole time that he could work with us no matter what problems I had credit wise. He was very polite and professional and made us comfortable throughout the whole experience as did the other employees there. I would recommend that anyone who is looking for a car go to Carolina Chrysler Jeep Dodge in Lugoff first, skip the other guys! We will be taking our son there in a few months when he'll be ready to buy his car.

johnboy3211

Jun 4, 2013

My hat is off to the sales team at your dealership. I traveled over 6 hours to purchase my car here. Couldn't find the car with the same accy's any closer to home. Called them on the phone and in a few minutes the sales manager and I had a deal with my 2012 truck as a trade. sight unseen over the phone. It took trust from both parties to do so over the phone. I drove up the next day, was greeted by sales person Colin Crawford. He did everything he could to make my time at the dealership positive. He offered no surprises, gimmicks, add on, just got me through the required paper work and to the finance person for a few minutes then back on the road home. I have been thru may dealerships in the past 35 years, only twice before has the entire experence been so easy, possitive, helpful, fair. Only wish I lived closer to be able to have my new car serviced here when needed. Thanks for making a very long day so easy.

electro7172

Jun 1, 2013

I am in the Military, and after having gone to 5 different dealerships around Columbia SC, being served popcorn, salesmen acting like my budget did not matter, and filling out a million pages of contact information before they would even talk cars. I had to take a break for a few days to recover from the meat grinder of car shopping. I got a call from Scott at Carolina Dodge, a preferred dealer at my bank. He simply said come on over and take a look around. I figured its a little bit outside of Columbia so why not. When I arrived Scott came out and said what were we wanting to look at. I was impressed by the rebates Dodge offered on the Journey. He then went out on the lot drove one up to us, opened everything up, and started talking about the car. I was so impressed, he answered my questions, (no matter how dumb they were) with true professionalism. After explaining everything on the car he asked if we were ready for a test drive, I said sure, a copy of my DL and a signature and we were off. They ended up not having one on the lot with the features my wife wanted so they found one and had it delivered, they even gave us a loaner SUV off the lot until it arrived. It was by far the best experience at a dealership I have had.

rgk322

May 31, 2013

After having a new wheel installed on a new 2014 Jeep GC Ltd, I notes a shimmy in the steering wheel and took it back for rebalancing of the wheel, which corrected the situation. A shop mishap to my vehicle broke the rear spoiler as the repair person backed it out of the shop, not noticing that the shop bay door had not fully opened. The service manager was very empathetic and apologetic, but more than that quickly offered complete restoration to like new, a rental vehicle and as quick repair as possible. This was very quickly fulfilled to my satisfaction and I so informed the overall manager of my satisfaction. It was difficult to accept 2 non- self induced accidents to myh new Jeep in less than 2 weeks, but you go with the flow and the disappointment is minimized. I am greatly appreciative for caring service, not only to the Jeep, but to me as a person. This Jeep is my 6th and I will recommend this agency without hesitation. The shop incidence will produce more caution in the repair person, I am sure. By the way, I was driving a 2010 Lexus RX350, which I gave to my wife because I liked the styling, power, transmission, the central console functions, trim and ride in general. The new shift of the transmission took a little getting use to but now is secong nature. This is a great vehicle.

nicholam

May 22, 2013

We sent an internet inquiry to Carolina Jeep and Cody called me shortly after....he offered to assist us with our search for a new Jeep Wrangler Unlimited but wasn't pushy like the dealership across town (3 individuals sent me emails and one person called me 4 times in an hour...talk about overkill !!!). We arranged a time to meet with Cody the next evening and he was there waiting for us when we arrived. We found an in-stock Wrangler and agreed on a price in less than 5 minutes. The reason for this is because Brad Dawson, the Sales Manager did the discount that the first dealership we went to said "there is no way Carolina Jeep can double the discount we are offering you" ....... BUT HE DID!!!!! Cody gave us a complete training session on all the bells and whistles that our new Jeep had....and even taught us how to remove the doors and hardtop panels. We are ready for summer!!! Oh yeah.....the atmosphere in the dealership was relaxed and entertaining. All the guys there were very down to earth and we enjoyed the buying experience. YES, I SAID WE ENJOYED IT!!!! Thanks again to Cody and Brad.....I highly recommend anyone looking for a Jeep product to go see these guys-Mike & Deborah

rlandoll

May 21, 2013

Very friendly, helpful and quick service. Understood our needs, was not pushy but worked incredibly hard to get us a deal that met our needs while respecting our time. Best car buying experience!

OttieLee

May 21, 2013

Overall I gave Scott Reeves and Carolina Chrysler,Dodge,Jeep a rating of great because they showed professionalism in salesmanship. He took the times to explain all the new features that came with the new car.

diamondroberts

May 21, 2013

Went to look for a quality used car. Upon arrival Mr. Craig was happy, friendly, and really polite. We told him what we were looking for and he did his best to stay within our limits. There was no pushing of cars we didn't want on my mother and I, and after a little paroozing, I walked away with my '07 Mitsubishi Galant and couldn't be happier. I would definately recomend this dealer to anyone!

jtbell04

May 20, 2013

I was very pleased with the overall experience and the effort of Scott Reeves. He was dedicated to getting the best deal to fit my needs. Everyone I came in contact with at the dealership were very helpful to me with the purchase of my new vehicle. They answered all questions and concerns I had thoroughly. They also understood my needs and worked hard to meet them all. David Nudelman was also very helpful in explaining and helping me fill out paperwork and guided me through the warranties. I believe they gave me the best deal they could, for the truck I purchased. I would gladly reccommend this dealership to others, with confidence they will have the same experience.

kodiak1211

May 20, 2013

When I went to their lot I was not expecting the service I received. I had just left another car dealer and was not expecting to buy, more on the hoping side sense the last car dealer I just left from was going to sell me a truck that was already sold. So you can say my guard was up. I was met by David Nudelman who listened to what I had to say and then offered his opinion on what I might like on his lot. He showed me a few trucks and they where what I was looking for. I was really surprised, a car dealer who actually listened and didn't try to sell me what I didn't want. He even had the truck priced at what he said it would be and I must say the deal was straight, no hidden Fees or the one's that seem to pop up right before you sign the papers. I also need to say that his boss Jermoy was a pleasure to deal with as well. This was the easiest truck buying experience I have ever had. In the Future if I decide to buy another new car I will go and see these guys again, if they are still there.

oneal980

May 14, 2013

The customer service, knowledge, eye for detail, and superb ability to work with their customers to suite their needs, financially and beyond, are astounding! I would highly recommend this dealership to my friends, family, and beyond!

blake09

May 13, 2013

Dealership was great! i asked the sales manager how long it would take me to get a car and if i would be waiting around for days he told me no, got a me car, at a great price. There fast and straight to the point which is great cause no wants someone feeding around the bush. i would recommend this dealership to anybody looking to buy a new or pre owned car.

elenazerbe

May 6, 2013

Cody Grantham was a very helpful and friendly dealer. He was able to get me and my husband a very good deal on a Chevy Cruze. Overall a really nice day for us at Carolina Chrysler Dodge Jeep RAM.

bmiss90

May 6, 2013

I was driving by after getting off from work in Columbia on a Saturday and spotted the car that I have did research on about 4 weeks.After going inside with my mind set to only ask questions about the car. Craig Lee was very freindly and helpful. I didn't think I could get something I want but not something they want to give me. I thank Craig Lee and Steve Grandon for giving me a 2nd chance

1hunter

Apr 30, 2013

I don't normally write reviews, however, the two young men who helped me in my purchase were outstanding. I met Colin as I walked in the door. He gave me a warm and friendly greeting. I was upset that day as I had bought my previous vehicle from this same dealership but not these same people. There was a huge discrepancy in what I had been told about the vehicle having 4 wheel drive. It did not. I was crying I was so angry. Colin, being the professional that he is, listened to everything I had to say. He even got people from the dealership to check it out. He was so kind and respectful and took what I had to say seriously. He promised to do all he could to help me. He introduced me to Scott. Scott was quick to respond and help. They showed me a Jeep that we worked to get for me. I know I tried Scott's patience, but not once did he fuss or complain. I needed the process explained in detail because I was not going to be taken advantage of again. These two young men are very professional. They carry themselves like gentlemen should. They are respectful and go the second and third mile to help the customer. I, being female and about to turn 65 years old have seen many instances where people try to take advantage. My confidence has been restored in being treated right because of these two. I can honestly say I would recommend them to friends, family and anyone I know looking for a vehicle. Jeeps are a wonderful product. This is my third one. The jeep sells itself, but only when you find true professional people that can guide you through the sale is it going to work. I am thankful for having met Colin and Scott and owe them a debt of gratitude for they do care about me as a customer. Thank you for listening.Kindest Regards,Pat Kelly

Ucrow2

Apr 29, 2013

Craig was very helpful on the phone. His attitude and perfessionalism was the reason i came to your dealership. He made the experiance pleasant. I am very happy with my purchase. David Meserve

lmcmanus34

Apr 29, 2013

I never went to the dealership but Craig seemed to make it work. He was extremely nice on the phone and got me the vehicle I wanted with a great price to match it.

Mono

Apr 29, 2013

My wife and I are new to South Carolina and unfamiliar with local businesses. When I needed a receiver for my Dodge truck I stopped by Carolina Chrysler Dodge Jeep RAM. Beth, in parts, was friendly and knowledgeable. She had the part I needed in stock and gave me some helpful tips on how to install it. A few days later I decided to put side-steps on my truck. After going on line and finding a pair, I went to see Beth and check out the Dodge inventory. Their side steps were more costly, but Beth showed me a pair she had purchased on line just for comparison. They online items were of decidely lesser quality. I purchased the steps from Dodge. The steps had to be ordered. When they arrived Beth called to inform me. After they arrived, she put my truck on a lift to show me how and where to fasten the braces. Her knowledge and superb customer service has earned my loyalty to your business. I will also share my positive experience with others.

LHenry11

Apr 27, 2013

Cody is a great salesman. He did his best in finding me a car that I needed. With me being a picky girl it was hard but he managed and he did it ! Being at this dealership everyone made me feel at home and treated me as if I were family . I feel as if Ive known everyone for years. Colin also was great ! They all were concerned that I purchased a car that I really enjoyed . Brad was AWESOME. He is the man ! I recommend Carolina Chrysler Jeep Dogde RAM to everyone . I was very pleased with everyone there and I love my new car .

viszmeghbeata

Apr 23, 2013

This was my first car-shopping experience that was "lay back"-friendly and a lot of fun! Thanks to the Best Sales Person: Matt Sikes and his friends at Carolina Chrysler Dodge Jeep RAM, Lugoff, SC.Buying a car can be very stressful. There are many uncertainties financially, and also, if you buy a used vehicle, you have many additional questions and concerns. My husband convinced me that it was time to trade my old car with 250,000 miles (still running great) for something newer. I really did not want the high price of a new car or carpayments. I had no car payments for 7 years now! So, I had nothing in particular in mind when we stopped at Carolina Chrysler Dodge Jeep RAM, Lugoff. Our young salesman, Matt greeted us with a great smile, and enhusiasm and after a short discussion of what we might be looking for, he let us test drive and look at several models, from their new and used car selection. He seemed to know all particularities of models, styles and details of engines, horse power, parts, tire differences etc...now that was very impressive! But more than that, he was very friendly and personable, and as he got to know more about us, he sort of "matched the car" to suit my/our needs. I drive a lot, and i am a short and tiny person so it is hard for me to "fit" into a car. This experience can be far worse than buying clothes! We test drove and got familiar with this very nice 2012 Chrysler 200 i liked (with 11,000 miles). It has a beautiful style, and all the bells and whistles of luxury, more than I ever wanted or needed. I had no idea what the asking price was, it was my husband's idea for me to test drive that one. Needless to say, the cost (though well worth the vehicle), scared me! But our new friend, Matt, did not give up. He came back with his manager, and worked on some numbers with my husband. We spent at least 4 hours at this dealership. By the time Moon and stars came out, I was ready to leave my wore-out vehicle on the lot, and drove home with this new car, done deal and with an extended warranty to give us the security we needed. Yes! Your car shopping experience does not have to be painful. It can be fun, wether you buy a new or used car.Just go see Matt, he will fix you up with what you need, and nothing more or less. I drive minimum 60 miles per day. My new car is a pleasure to drive, gets great gas mileage.

Cara2012

Apr 22, 2013

Best car buying experience I have ever had. Staff went above and beyond to help me get what I wanted. Every person I met today was very friendly and helpful. I would recommend this dealership to anyone.

RaulSantos

Apr 22, 2013

Colin callled me within 15 minutes of submitting my inquiry with USAA, Thats the reason why I went to Carolina Jeep, to meet with colin, but Cody was the person I worked with, and he was really easy to work with, my overall experience with the sales crew was great, and the sales manager plus the finance manager was also so easy to work with. I would definetly recommend them to a friend.

Jaggrigg2011

Apr 20, 2013

THIS WAS A GOOD EXPERIENCE THE PEOPLE WERE VERY NICE AND HELPFUL. I WOULD RECOMMEND MY FRIENDS TO COME HERE. CODY GRANTHAM WAS A GREAT SALESMAN AND WAS VERY HELPFUL.

jknopik

Apr 20, 2013

I went in looking to just see what they had to offer and even though I wanted to see other dealers they did not pressure me to buy. I ended up returning and got a great price on a Dodge Dart Rallye. Steve made the whole car buying experience easy and answered all my questions. Great people to work with and will definitely return when I am in the market again.

esciabica1992

Apr 19, 2013

I went there not knowing if I was going to get a car, but they had the perfect jeep liberty for me! They were helpfull in answering all of my questions and my salesman has helped me with any questions I have had since then. They made sure the car was spotless and just how I wanted it. I have never purchased a car from them before, but if I ever want another one I would only go there. Great place and friendly people.

russ2yall

Apr 4, 2013

I rate this dealership A-1 because I have yet to meet anyone who hasn't been extremely helpful and friendly beyond the normal. This dealership offers coffee when waiting on service, has a nice waiting area and generally makes me feel as comfortable as is possible. From my first experience with Jeromy when I purchased my truck to getting many questions answered by Beth, I have finally found a dealership that I can totally trust. I strongly recommend them.

flubber1

Apr 1, 2013

Matt Sikes was awesome. We love our trail blazer. It accommodates our family perfectly. Matt is exactly what this dealership needs to be able to succeed.

Mjumper

Mar 29, 2013

This is the best dealership I have ever dealt with. I will never buy a car from another dealer ever. I will recomend to everyone

seeclif

Mar 29, 2013

You guys are great. I am very satisifed with the ENTIRE experience from sales to finance. Steve was straight up and no high pressure sales or tricks. He made the entire transaction very painless and pleasant. The finance officer did a great job and I was VERY pleased with the financing end, which can often make you regret an entire purchase even if the salesman did a great job. I will definitely be back to purchase my next vehicle from you all. It's a bit of a drive for me, but very well worth it! I have bought many cars in my day and most times I feel like I am in shark infested waters just trying to purchase a vehicle, but it was quite refreshing dealing with this dealership. Keep up the good work guys! I will definitely be back.

chels_gillis

Mar 28, 2013

We had initially had a great exeperience with this dealer. Steve was very knowledgable about the car and everything that he made us feel comfortable. We ended up leaving the dealership with a car that was about $4500 over our initially stated price range. We fell in love with the car and after a lot of debate between my husband and I, i.e. how can we afford this? What do we need to cut out? We even considered cuting out some of our utilities to be able to afford this car. We went back and forth with Steve to see if there was any way to come down on the price at all and he said there was no lee-way. Eventually we agree that it would be beneficial for us in the long run and went forth with the deal. It wasn't until late that night that we realized we had been screwed. My husband was looking online to see what other cars we could have gotten with the price we ended up settling on. He stumbled upon OUR car, the exact same one, listed on autotrader as well as the dealerships website for $2500 less than what it was sold to us for! Feeling sick to his stomach, my husband could not sleep at all that night. The next day calling Steve to tell him what we had found. Since it was Sunday he said to call back on Monday when he could get a chance to talk to the sales manager. Upon driving the car on Sunday, I came to realize that while we were in the office doing our paperwork and the car was supposed to have been detailed, nothing was being done. I had to go out in the car the next morning and clean off the dash board, doors, and windows that were still covered with dust and cigarette ash from the previous owners. I think the only thing that was done was a brief vaccum and some air freshener. The car was filthy inside. On Monday we were told that a third party puts those vehicles on the website and they had made a mistake as well as 3 other vehicles too. When speaking to Steve, my husband pleaded with some sort of compensation or help of any kind. We were told that since the paperwork was signed and processed there was nothing they could do for us. They wouldn't be able to offer us any discounts on repair work, nothing! They just didn't seem to care. My husband told Steve that he felt that if we had stumbled upon that listing while we were in the office, he would have sold it to us for the lesser amount. Steve replied that he would not have given us that deal. We felt completely stupid and lied to. We are part of the military community here and have many friends coming and going who are always looking to buy. After our horrible experience here, we would never recommend our friends to do business at this dealership.

Janene38

Mar 27, 2013

Steve was awesome! He wasn't pushy and knew a lot about the vehicle I was purchasing. He was very busy with several other customers but he treated me as if I was the only one there. I would recommend him to anyone. Awesome experience!!!!!

AmyHopper

Mar 20, 2013

Steve Grandon was the friendliness sales person we have EVER dealt with! I will definitely be going back to him for any future purchases. He worked to get us the best deal that he could. Most sales guys just want to make a sale, but he really wanted us to be satisfied with the vehicle that we chose.

Randy1023

Mar 16, 2013

A great car buying experience. Everyone was very friendly and helpful. I bought a White 2013 AWD Charger R/T with everything. I had a new exhaust, cold air intake and decals put in/on. The car runs great and responds as needed. I've been back to visit and the sales team still greets me like i'm a new customer. I highly recommend them. When I get around to replacing my truck, I will certainly go here first.

harrycarter

Mar 6, 2013

Cera Elmore was very polite&curtious.she is a very pleasent person.While we were waiting she gave us up dates&let us know what was going on.

jeriowa

Mar 2, 2013

I was traveling with my two brothers and a friend, from Chicago to Myrtle Beach, SC. My van broke down on Interstate 20, just outside of Columbia, SC. The staff worked with me to have my van serviced in time for us to return home. They were courteous, compassionate, and communicated with me through every step of the repairs. I would definitely recommend them to anyone looking for a vehicle, or service in the SC area. I only wish they were in Chicago, so that I could frequent their establishment.Thanks again, Cera was especially helpful.

dogs2612

Feb 28, 2013

The fiance person (guy who did the paperwork) asked about an extended warranty. I said I was not interested. He started covering the plan. I said I was not interested. He continued covering the plan (said it was his job and had to do it). Again I said no. finally after asking him to quit wasting my time and his( In an agravated tone) he stopped.please respect it when someone says NO.Sales staff was very friendly and polite. Matt had a good working knowledge of his product. Questions he could not answer were quickly resolved.Overall a very good experience. fF

PeggyRay

Feb 25, 2013

Received friendly, dependable advice and the whole sales experience was great for my new van. Had a Caravan before and liked it; so wanted to get another van that would seat 7 people (bought a Town & Country Stow & Go Van - wonderful vehicle). Went on a long trip and the Town & Country had great road ride and very good gas mileage (plus the kids enjoyed the built-in DVD player). This car made the trip so much easier on everyone. Thanks!!

J.Cronin

Jan 24, 2013

Went to dealership at the suggestion of another salesman at another dealership after we told him we were looking to replace a 12 year old Dodge Caravan. Steve Grandon came out to greet us and showed us around, letting us test drive a new Gran Caravan. My wife liked it so we made a deal. I usually get a dislike for salesmen and sales managers, but with Steve I felt totally comfortable with the deal.

jus.davis

Jan 19, 2013

As soon as we arrived at the lot and walked in Scott shook my hand and greeted my wife and I to make us feel comfortable. Unlike normal dealers, the way he talked was genuine. He wasn't trying to blow my head up about the vehicle I wanted and make it out like something it wasn't. We took a ride in the vehicle and all went smooth. He showed me a couple cool features the car had but didn't make it out like something it wasn't. My daughter, who is 2 years old, was with us and she was tired of riding around and was just acting how 2 year olds do, but Scott was patient and understanding. The overall process took a little longer than expected but I think it's because they had a GM in training. Just before starting the paper work process, Scott tried to to help us to the best of his ability to get the price down some. We are from SC and our drivers license and insurance is in SC but we live in NC where we go to school. He was even trying to help us save even if it was a couple of dollars. I would recommend anyone going to the dealership to speak with Scott.

solomon1976

Jan 17, 2013

Great customer service and great price. Matt was very friendly and thorough. He showed me around the dealership, and showed me what I was looking for. Will recommend family and friends.

Crystal

Jan 16, 2013

Ok...So we were interested in purchasing a used toyota matrix which was within our price range and was the vehicle we were looking for. We called Scott 2 hours before driving 45 minutes to go purchase the vehicles. He stated the vehicle was there at the time. The vehicle had been there for the last week according to our conversations with him. But magically, after we take the trip up there, it had JUST been sold. It was listed on the internet and still is, but somehow it disappears right before we arrive. In my opinion, it is an internet listing with the intent on getting you to come to their lot so they can sell you something much more expensive and not what you came to buy. He was glad to show us vehicles twice the price we wanted to pay. This car salesman has ripoff artist written all over him, and I would recommend anyone stay away from this dealership. Waste of time and gas money.

gbred55

Jan 12, 2013

Working with Matt was great. Told Matt what I wanted in a vehicle and price range that I could afford and he came up with a vehicle that was far greater than my expectations. Would recommend the dealership and Matt to anyone.

wranglerman

Jan 9, 2013

After 43 years of multiple vehicle purchases, I would have to say this has been the worst experience I have ever had. I was not told the truth at times, but only found this out after paperwork was signed. I would not recommend this dealership to anyone. My advice--go somewhere else!

Charles Lake

Jan 8, 2013

We recommend that you choose Cody as a sales rep, we where set on a price and he did everything he could possible do to work within our budget. Also probably one of the nicest young men I've worked with.

angie.freeman.92

Jan 5, 2013

Very nice dealership. Walked in looking at prices for truck for husband not looking to buy yet. Sales department offered to look at possiblity of purchse. Walked out few hours later with new truck for husband. Very pleased with overall experience.

Donnie70

Jan 1, 2013

Very friendly and everything went very smooth. The dealship was willing to work with me to get to a reasonable price. Jemomy has called to check to make sure everything is going good. I would recommend this dealership.

jackson98

Dec 31, 2012

Carolina chrysler dodge jeep ram is a good dealership to go to. The dealership have great people and they will work with you and try and get the best deal for you. Me and my wife experience was wonderful!

donnafox4

Dec 31, 2012

Colin did a fantastic job. I was trying to find a used vehicle in the $5000 range but he managed to talk me into considering a car in a budget of $7000 because it was better quality. I will absolutely be back to get a car after taxes! Thanks Colin!

mbradsher5469

Dec 31, 2012

My experience at this dealership was a pleasant one, and the sales associates were very helpful. I would buy another car from this location. I would also recommend this dealership, and their sales associates, to any of my friends or family.

Dillardracing

Dec 31, 2012

I got my dream car, 2013 red charger rt, for a great price. I actually bought a brand new car for less than other dealerships sold the same car used. Colin Crawford was a great guy and he got me exactly what I wanted for what I wanted to pay.

goodalecr

Dec 31, 2012

Fantastic service! Very friendly and no pressure. Matt and Jeromy were great and very helpful. They made an unbelievably great offer on my trade in too. Will definitely come back for my next new car!

casselt

Dec 31, 2012

The sales and staff especially Matthew (new guy) was exceptional. Best dodge dealership ever! They have a great team and are very knowledgeable and understanding of customer service.

catesj15

Dec 31, 2012

Colin Crawford was the nicest and only salesman that made me feel right at home. Other dealers wouldn't even take me for a test drive. He was so nice to my mom and I that we bought 2 cars that day. The whole entire team were very friendly!

cofcchick

Dec 31, 2012

Went to the dealer just to look, spoke with Jeromy and he offered me a deal on a new truck that I couldn't pass up. I recommend everybody ask for Jeromy if you're looking for a Dodge truck.

bigsnake

Dec 22, 2012

Always willing to deal fairly and follow up with good service.Have been dealing with this dealership for many years and continue to return again.

TEldred

Dec 21, 2012

I did not buy my car here but I have needed help with some of the advanced technology. Chris has cheerfully helped me several times. He has explained or helped with setup or adjustment. I feel he is an asset to the dealership and is the type employee that will greatly contribute to the success of the business. Thanks for your help Chris.

kweemsjr

Dec 20, 2012

I had a good experience. I found the car I wanted online and contacted the dealer via email where they were very helpful in answereing my questions. I arrived at the dealership, took the car for a test drive and we were able to come to a reasonable compromise on price that worked out for both of us. The whole process was fast and pain free. I would recommend this dealer to anyone looking for a car.

Disappointed shopper

Dec 15, 2012

I set up an appointment to come and look at a car. The car was not there, but was still on the Internet, and still is weeks later. It was a waste of time, especially considering the other used cars there didn't look as though they had gone through any time of shop to be cleaned. Never will go there again.

ashlees24

Dec 13, 2012

My experience here was awesome.... They were patient, kind, worked so well with me, complete communication, and made themselves very available at any time. They were very straight forward, didn't try to pressure you but guided me with my purchase. Steve Grandon was more than great, he had patients, and he was so very kind and very very helpful. I would tell anyone to go there and let them help you find the car that you want. They made my experience stress free and made my purchase so enjoyable... I left with a smile and would advise anyone to go there!!!!

cendy1403

Dec 3, 2012

Jeromy from the time we walked into his office to the time we left was a great help. He was professional and knowledgeable. He attended to my needs, showed us several cars, i didn't feel pressured to buy, he offered several options and worked great with us. I had been trying to buy a car for months and jeromy and his team did a great job.

Betty1945

Nov 29, 2012

I purchased a vehicle from Cody earlier this month and my experience dealing with him was great. I felt no pressure from him to purchase my new vehicle. I feel that Cody is a very knowledgeable,courteous, and friendly salesman. I would definitely deal with him again if I am ever in the market to purchase another vehicle. Betty and Joe Bowers

mhenderson9

Nov 29, 2012

Oh my gosh! This was one of the best experiences that I have had in a long time! Steve was wonderful and very knowleable about everything and has been so very helpful! Everybody is also so friendly! And the price I paid and the finance rate is out of this world!!!!!!And did I say I love my new car? Oh my gosh I love it and have already been telling people they need to go here for all of their car needs!

dpeavy723

Nov 28, 2012

Scott provided excellent customer service. He introduced me to many new and used vehicles to help me make my decision. Once I decided, he made sure that the car that I liked had all of the options that I was looking for. Once the purchase was complete, he thoroughly covered everything about the car - all the way down to how to turn the lights on. I will be recommending him to EVERY one that I know. Thank you Scott!!

deaven

Nov 27, 2012

David and Tracey took their time and explained everything. I got my Jeep compass and my parents went back a few days later and got them a dodge Journey. Thanks from the Linen family!!!

shalon1680

Nov 24, 2012

Steve was awesome to work with and I highly encourage using him if you are looking for a honest salesman. I am very pleased with my dodge vehicle. Thanks a bunch Steve!!!!!!

Thegs06

Nov 19, 2012

Very friendly and helpful. It's was the best experience I had in lurching a vehicle I would recommend this dealership to anyone. They really made you feel like you matter instead of just telling you what you want to here I give them two thumbs up. My family is in the military and they treated us like normal people not like let's who raise there prices I will be spreading the word on post for ever one to check out our dealership.

johnlayne63

Nov 14, 2012

My experience with Carolina Dodge of Lugoff,SC has been a very satisfying one,largely due to the very friendly and courteous treatment of the staff,IE Steve Grandon,Sales Consultant,and Chris Barnum,Service Manager both of whom are very professional,knowledgeable and dedicated to customer satisfaction.John Layne,Cassatt,SC

Jaylowry

Nov 10, 2012

This dealership is by far the friendliest business I've walked into. Everyone is always asking if they can get you something. Further, the staff was professional, fast and not at all pushy. They answered questions with a smile. Jeromy Birket was extraordinary. We discussed things via email and he was very detailed in his responses. There was nothing but the utmost professionalism. In addition when I came in he worked to get what I asked for and there was no haggling. I'm proud to own a new Dodge from Carolina Dodge and will be sending friends there for the best car buying experience I've ever had.

stracy

Nov 9, 2012

Was great to work with a real sales person that asked all the right questions when you are looking for a vehicle. Wayne was very knowledgeable and accommodating to all my questions and concerns. He went above and beyond to get me in the right vehicle that I wanted. I Highly recommend everyone to go see Wayne!

sassykitty

Oct 21, 2012

Cody Grantham is an awesome salesman! Very knowledgable, caring, and considerate. Will go the extra mile for you and make sure that you are getting the car that is right for you and your budget! As a woman I appreciated his no pressure sales approach and the extra time he took to help me and answer my ?'s. His good service did not end with the sales and I continue to be impressed with this dealership in general. This is my 3rd purchse there and I will continue to do business with them in the future. Give Cody a call- you'll be a customer for life!

talbertwc

Oct 15, 2012

Tracey Pinkerton did an outstanding job with listening to both me and my wife's desires for a new Jeeep Grand Cherokee. My wife and I felt very welcomed and was treated very well by Tracey. The sales manager also did a great job providing me with a great deal that was very difficult to refuse. In fact, I could not refuse my great deal. The buying experience from Carolina Dodge Jeep Ram was one of the best vehicle buying experiences during my 19 years of military service (which includes five new vehicle purchases during this time span). I would definitely recommend anyone looking for a new Jeep to visit Carolina Chrysler Dodge Jeep Ram!

jamie heck

Oct 10, 2012

Jeromy was a pleasure to work with and extremely helpful. I didn't have any hassles and he went out of his way to ensure the Jeep Wrangler I purchased met all of my needs. I love the Wrangler and it was worth driving a little further away to get a great deal and a wonderful car buying experience. I would recommend Jeromy and the Carolina Chrysler dealership to anyone looking for a refreshing car buying experience. In fact, I've already recommended them to my friends.

chrischilds1

Oct 5, 2012

My wife and I had been on the hunt for a new car for over 6 months to replace an aging vehicle. We originally went to Carolina Chrysler Jeep Dodge in Lugoff to only test drive the Jeep Grand Cherokee since it was on our narrowed down list of potential vehicles. We were greated by Cody Grantham who was a pleasure to deal with. We test drove two Jeep Grand Cherokees and loved the vehicle. After much negotiating on the vehicle cost and trade in allowance we were pleasantly surprised with the final purchase price and our new vehicle. The dealership was great about finding financing locally at a super interest rate. Overall we had a great experience. We are a family that holds onto our vehicles for a long time as this was a major purchase and decision. We look forward to driving our new Jeep for several years and maybe one day passing it down to our son when he is old enough to drive. We truly had a great experience working with Cody and the dealership staff. What especially impressed me with Cody was his posistive attitude, no high pressure sales, and follow up after purchase. Keep up the good work. Since we live in Lugoff, I also liked the fact that we could by locally, keep the money in our community, and develop a relationship with a local dealer that we can maintain throughout the life of ownership of this Jeep. Great experience overall and I am not one who generally enjoys the car buying expereince. -Chris, Tammy, and Preston

Jake & Shelly

Sep 29, 2012

Originally, we were to meet with Jeromy Birket; however, he was assisting another customer and we were introduced to Cody Grantham to assist us. Cody's positive and polite demeanor towards me and wife was appealing to us from the beginning when he greeted us on arrival. He showed us the vehicle that we had originally inquired about and offered us to test drive the car. He also spoke to us about other vehicles on the lot that were comparable to our original choice that we may be interested in. He was 100% correct; we opted for an entirely different car altogether. He was very enthusiastic in presenting the information that we requested to include the process for purchasing. He worked with us, financing and the insurance company to ensure that everything was correct for us to drive the car home that night, even though it was after their normal business hours. It was our intention to visit the lot to just look and test drive a few vehicles and visit another dealership. Carolina Chrysler Dodge Jeep Ram was our "first and only" stop in the purchasing of our next vehicle. For a young and upcoming Sales Consultant, we were very impressed with Mr. Grantham and the personnel that assisted us in purchasing the vehicle at the price and interest rate that we requested.Very respectfully,Jacob & Michelle White

Jeep lover

Sep 27, 2012

I was shopping for a used Jeep and came to the dealership. A young salesman helped me. When I told him I was a few months out he understood. He didn't let that keep him from helping me the best he could. Even though they didn't have exactly what I was looking for, something needs to be said about the customer service I was given.

russ2yall

Sep 24, 2012

Why? because Jeromy was very informative, friendly, professional and pleasant to deal with. He helped me to transfer items from my old truck to my new truck, get mirrors adjusted correctly and answered all questions that I had. He took care of ordering through the parts department accessories that I wanted. So far I have had the best experience ever in buying a new vehicle. So much better than the experience I had when I purchased my 2010 Ram from Stateline Dodge. Wish I had found you then. I look forward to doing business with Carolina Dodge in the future. Thankyou

Eddie Navarro

Sep 23, 2012

I would highly recommend Carolina Chrysler to anyone. Everyone was very friendly and helpful . Chris and jeromy found the perfect truck for me and answered all of my questions .

oneluv912

Sep 18, 2012

Overall very great visit. The only problem I had was the vehicle was listed differently online then it was in the store. Online listed for 16K and instore was listed for 22K. Make sure if you are looking online to call and make sure it was the right price. But Jeromy was great to work with!

tommatusik

Sep 17, 2012

Purchasing a used car from Carolina Chrysler Dodge Jeep Ram was essentially stress free. My deal was an out of state purchase and I worked with Sales Rep. Jeromy Birket. Jerromy was extremely helpful and made sure this purchase was right, in my mind, every step of the way. Jeromy was knowledgeable and communication was key to sealing the deal. When I need detailed information Jeromy was quick to respond and after a short period I owned the vehicle I had been searching for. Carolina Jeep have solid sales personnel who made me feel that my satisfaction was primary in the deal.

jdinkins

Sep 16, 2012

Wayne was a very friendly and helpful salesperson. I would recomend him and the dealership to anyone who needs a new or used vehicle. He asked what we were looking for in a vehicle and what we wanted to pay. He made sure we got exactly what we wanted. Before we left, he showed us everything about our new Dodge Grand Caravan and made sure we had no questions. Thanks Wayne!!! We love our Dodge Grand Caravan, and our grandboys are spaced out and happy! That means a lot!

imillar

Sep 15, 2012

I have used the service shop several times and they have always been very friendly and helpful. The vehicle is ready when they say it will be, and they always let you know if there is anything else needing done.

chas1010

Sep 11, 2012

I have never been more satified with a salesperson. He was so helpful, friendly, and seem to go out of his way to help us with the purchase of my GMC Tahoe. Jeromy Birket was AWESOME...he answered all of my question due my complex situation if he was unable to answer my questions he did go seek for further assistance to provide me with other options and not just turn me away like some other dealerships. If it wasn't for Jeromy I don't believe that I would have my truck. GREAT JOB.

jackie mays

Sep 10, 2012

I have never been more satified with a salesperson. He was so helpful, friendly, and seem to go out of his way to help us with the purchase of my daughters first car. The entire staff was pleaseant and courteous. I reccomed Jeromy to anyone looking to purchase a vehicle.

Joey83

Sep 7, 2012

I was doing a late night vehicle search on a Sunday night on Cars.com. I saw the vehicle I wanted for an unbeatable price. I sent in a request for my eQuote. Within minutes I was contacted via Email by Jeromy Birket. He informed me of the ACTUAL price due to 3rd party advertising, but still managed to give me a deal that I couldnt refuse. Was I treated with respect? ABSOLUTELY! Jeromy literally quit eating his last minute dinner just to earn my business and to show the integrity of the dealership that he works at. He definetly put Carolina Chrysler Jeep Dodge RAM on the map with my family and I. I will always be a loyal customer to Carolina Chrysler Jeep Dodge RAM.I got to meet the Finance manager, who definetly knew how to conduct business with a touch of Humor. Again these people are professionals. Completely hassle-free.

Lisa_ann1289

Sep 6, 2012

I believe this dealership did great was for the follow reasons:-Adam had great customer service, very friendly, and very approachable.-Adam ask us questions about what type of car we would like and helped us narrow down our choices.-Adam also let us test drive the 2010 Honda accord before we made our final decision.-Scott was very helpful in working with us to negotiate a price for the vechile.-Scott and Chris brought they our price down and where we could afford it.-Chris is very nice and kind. Straight to the point. No hassle at all when it came to financing.-Chris worked with many banks to get us approved and a good offer as far as payments.-Chris was very knowledge and knew what he was talking about and even give us some advices about overall financing.Overall our experience was great. You all have tremdously helpful in getting a vechile.Thank you for the hard work!Lisa Mendez

allands55

Sep 5, 2012

During a visit for service that was to be performed for the sale, the finance fellow, a different one from the one that did the initial paperwork on the date of sale, reworked the numbers and got us a better rate and ultimately a lower payment. We had done business with Richard last year and was pleased, so it made sense to give them my business again. Great dealership!

Netta1970

Sep 5, 2012

Jeromy Birket was AWESOME...he answered all of my question due my complex situation if he was unable to answer my questions he did go seek for further assistance to provide me with other options and not just turn me away like some other dealerships. Jeromy PROVIDED ME WITH GREAT CUSTOMER SERVICE!

mrs.boland09

Sep 5, 2012

I work with Mr.Myers on buying a use car an the whole experience was great... If you go to Carolina Jeep Chrysler Dodge which I recommend ask for Mr. Myers I got a great car for a great price.Mrs. Boland

Edroland

Sep 3, 2012

Great experience. I Will be referring many family members to Adam very soon . He was outstanding and we had a great experience. It was worth the drive!I

caseyallen85

Sep 3, 2012

Very good experience with this dealership.....Chris Harden the finance manager, knows what he is doing when trying to work out the financing. Would recommend this dealership to anyone who asks.

T&DGreene

Sep 1, 2012

The SERVICE DEPARTMENT saved our vacation to the beach ! On the way our AC stopped working.The Friendly and Professional Service Department Staff were Great ! They had the parts we neededin stock and the repairs made in a timely manner. We Greatly Appreciate the fast service and the fact that they were open on a holiday weekend. THANK YOU !! The Greenes, TN

raystewart

Aug 27, 2012

My experience at Carolina and with Marty Reynolds in particular was outstanding. Everyone on the Carolina team was professional and courteous. Marty was just the kind of salesperson you want to have. He was very knowledgable, very patient with all our questions, and never pushy.I was treated with respect at all times, including the "negotiating" time. It was a pleasurable experience from start to finish and I drove away with a new Dodge Ram truck, which replaced the 2005 Dodge Ram that had served me so well.Well done Carolina!

reedj546

Aug 17, 2012

My situation at the time separated me by a great distance. This dealership was the only one willing to assist me and did so quite professionally.

latho717

Aug 15, 2012

Our experience was made as painless as possible due to the diligence and professionalism of Marty and the rest of the staff at Carolina CDJR. Thanks for all your efforts; it's been a while since we bought a new car, and this salesman worked with us above and beyond our expectations. We will definitely be back.

CJMorris

Aug 13, 2012

Steve was more than a business deal. The entire experience was pleasurable. I even explained to him that I would rather have a root canal than buy a car. I anticipated the worst and walked away with more satisfaction than I ever could have imagined. Steve was courteous and guided me through each step. He told me what to expect and how long the process would take during each session of the purchase. He made sure I was comfortable and at ease. He knew the last time I purchased a car from him a year and a half ago, I depended on my brother to approve the deal. My trust in him was built up enough that I did not feel as I was being deceived. The day I purchased my car, it was pouring down rain so he parked the car to test drive under the breezeway. Steve goes over and beyond a sale. He builds a relationship that matters. I would recommend anyone to call him if their in the market for a car. I am truly thankful for the kindness shown by the Business Manager,Tal, as well. He took his time to get me the best deal possible. Thanks Carolina CDJR for the pleasurable experience of buying a car and having awesome employees as Steve Grandon!

ppeake

Aug 13, 2012

They're very professional and treat you like family to make you feel good n yes I would recommend is the dealership to a friend

tara29020

Aug 13, 2012

This was my first experience with any dealer. I feel that this was the best 1st experinence anyone could have they were very helpful and nice. They got me a car in two days because they knew how bad i needed one. They were very patient with me, because i am such a picky person. Wayne was especially helpful in picking a car out he was very understanding.

Ray Kasza

Aug 7, 2012

Steve made my wife and myself very comfortable, he is sincere and always curtious. We spoke in length about the vehicle we test drove and he also furnished us with repair records they did on the vehicle after the took it in as a trade. Made us feel good that they go thru their vehicles before they put them on the lot for sale. See Steve for an honest salesperson at this dealership.

alexgetz

Aug 7, 2012

I recomend this dealer because they didnt pull any crap on us that usual dealerships do. we told them our price range and exactly what we wanted in a car and on our trade in and that is exactly what happened. They also stayed past closing to help us with what we needed. Our salesman Marty was excillent and all employees helped us in every way they could because we are a military family. It means alot when a company truely cares about things like that. There is a reason they are rated number one dealer!

SilviaM

Aug 6, 2012

Richard is an easy guy to talk with. He really knows his stuff, helped me alot with the process without making us feel rushed and pressured.

ssimons1

Aug 6, 2012

very curtious and personable. I felt like I was dealing with a friend. Wayne stuck with us during the whole experience. It was a pleasant experience. I will come back again.

hlp1010

Aug 5, 2012

I gave it the rating because of the great overall service. they worked efficiently and made good use of my time. The price and the friendliness of the sales consultants made the purchase easier.

klb2sweet

Aug 4, 2012

We went into the dealership just to look and get some ideas of what was available and prices and we went home with a new Dodge Ram Laramie. Over all the experience was good. We did wait for quite a while before we had the deal done, they were busy, which is good for them, not so good for us. Bottom line we got what we wanted for our trade and got a good price for the new truck, so it was a win-win situation. We were very saticfied with customer service we received, just wish it didn't take so long.We are very happy with the new truck!!!!

support1

Aug 4, 2012

Adam worked with me to find a used car that suited my needs and wants. He tried to get me the best deal and took his time with me listening to what I wanted.

gr8srt

Aug 3, 2012

Carolina Chrysler Jeep Dodge is what I consider my local dealer. I shop at one store and not always for the best price. I look for customer service which is what I received at the dealership. My new car purchase was flawless and when it is time to buy again I will definitely buy from "My" local dealer. All the staff was very helpful. Steve did a great job getting me the best price, and had awesome follow though.

wooten0604

Aug 3, 2012

Wayne was an incredible salesman. i would recommend him to anyone i sent that way.thanks wayne ,.. i love the charger! i would deff recommend this dealership to others, and they met me right there on the spot when i drove up. thanks guys.

jeffcannon

Aug 2, 2012

we have bought two cars from scott over the last few months and he made the experience so much fun. i hope we will be able to do business with scott in the future.

mrroberts

Aug 2, 2012

Outstanding service and support. Great deal on my 2011 Ram truck, full tank of gas, washed and preped. Carolina Chrysler Dodge Jeep Ram is the only place I well purchase a car from.

Auger

Aug 1, 2012

Im not one to ever write reviews, so the fact that I am taking the time to do so now, says everything. I fortunately had the luck of dealing with Mr. Nicholas, who went way above and beyond what he needed to in order to address (and solve) all my concerns, despite the fact it took multiple trips and much time. Instead of being forceful and overpowering, he worked with me at my own pace... something that I have rarely come across in this business. Thank You.

Jfarrow88

Aug 1, 2012

Came in on my day off with the wife and talked with Richard. Great, Patient and informative guy even in the Blistering Heat. Really helped me figure out what I was looking for and made everything easy. Recommending to my daughter too.

venus.clark

Aug 1, 2012

Jeromy was very frendly and helpful!! he also done great on follow up!!calling us to make sure we were happy and had no problems!!!

PSTanner

Jul 31, 2012

After visiting MANY Dealerships, This is the ONLY one I'd Recommend. I was truly frustrated with the business-like car dealership "sharks" out there and being able to talk to someone that was ACTUALLY genuine was refreshing to say the least! Richard was the first saleperson I've talked to that didnt make me feel horribly uncomfortable, actually knew what he was talking about, and listened to my input too!

dwatford

Jul 31, 2012

Jeromy and the rest of the support staff were very helpful and professional with the purchase of my new car, the price i recieved and the trade in value they gave me was fair. we will do business with them again and would recommend them to anyone looking to buy a car or truck.

tjfrazier

Jul 31, 2012

Worked with Mr Birket for a while and his Professional Approach to things is out standing. i will recommend everyone to come see him to purchase a car with the assurance they will get top notch service

dpjentry

Jul 31, 2012

Jeromy was very professional when conducting busines with my wife and I. Made us fell comfortable and not pushed into a car. Great shopping experience.

Bill R20

Jul 31, 2012

I came into the dealership without alot of hope in finding an economic first car for my daughter. Jeromy listened to what my concerns were, then showed me a very nice used convertible. It was "used", and Jeromy pointed out all of the issues that he was aware of. It is great to buy from a dealership that is upfront about the sales process. Everyone from Jeromy to his manager Chris were very helpful. I would definitely recommend Jeromy to anyone looking for a new or used vehicle. Thanks Again!!!!

jacqulin323

Jul 31, 2012

I was in search of a new reliable vehicle and the first vehicle to come to mind was Jeep. The staff was truly professional and I am currently enjoying my brand new Jeep.

Valeriac

Jul 31, 2012

WOW!!! This was the easiest buy EVER!!! Thanks to Mr Zaire! He was always courteous, friendly, and never applied the pressure. He allowed me to ask endless questions (I had a lot of them). The main reason I decided to go with the purchase of my 2011 Town & Country was because of the knowledge that Mr Zaire possessed! This guy really knows his stuff! He didn't miss a thing and was more than willing to break things down for me to understand. As a woman, I didn't feel taken advantage of. If you want to purchase a car come on down to Chrysler and ask for Mr Zaire ... he's the man for the job! Thanks again! :)

Maryesmith

Jul 31, 2012

After several trips to this dealership since the purchase of my car March 2012, the compressor for the air conditioner went out. Upon personally speaking with Mr. Greg Dossett today, he agreed to make the necessary reprairs. I am truly grateful and pleased regarding this decision because I am a single grandmother with 9 grands that depend on me to provide transportation to and from day camp and church. The service today is above excellent!

selmaking

Jul 31, 2012

I have been to several dealerships in my life. This is by far the friendlyist and pressure free. The salesman greeted me with a smile and responded quickly to my online inquiry. Both Z and Julio went the extra mile with service and knowledge. I love my new vehicle and would definitely recommend them as individuals and as a dealership. A++++

clark4

Jul 31, 2012

I was in shock! They were able to get me in the car that I have always wanted! If no one else can help you, they can!

tmswaim

Jul 31, 2012

We visited the dealership to look at a Jeep for our daughter. The entire experience was very pleasant and Jeromy was most helpful. He definitely earned our commitment and we will be looking for him when we are ready.

Edwardcobetparnell

Jul 31, 2012

I am very grateful to be given the opportunity for the vehicle that I have purchased. The associates were very energetic to get me into this vehicle, even though my credit rating was not perfect.

ram3500don

Jul 30, 2012

Scott was honest, helpful, and forthcomming. He was quick to follow up and I believe that he sincerely wanted to fit me with the right vehicle.

davejungert

Jul 30, 2012

Had a very good experience with this dealership. Jeromy was easy to get along with and there was no pressure to move me toward anything other than what I has scoped online. Management was also willing to move on price when it turned out the number on AutoTrader was way off from their internal price. Was it a gimmick? Don't know but there wasn't any back-and-forth, they simply agreed to honor the online price. They also gave me a fair amount for my trade-in which really wasn't worth much to start with. Overall one of the easiest and low pressure car buying experiences I've had in just about forever. Taking the vehicle back in to have something checked so if you don't see anything from me after this weekend just assume it was all good.

awspeich

Jul 30, 2012

I had a very positive experience working with Scott Reeves and the folks at Carolina CDJR. Scott was very interested in trying to find the right car for me. He even let me test drive the car from the showroom lobby to let me make sure it was the right fit for me. His team helped me with a special financing scenario and made the transaction a smooth one. I would definitely recommend Scott and his team!

Bamorris4

Jul 30, 2012

Excellent customer service! These guys are awesome and helped make the car buying experience super easy! Scott was very helpful and genuinely cared about getting us what we wanted. We will definitely be back!

wwilliamson

Jul 30, 2012

I have wanted a Wrangler for years but the deal and timing was never just right... Scott and Carolina Dodge put me in the Jeep I wanted at the price I wanted and I couldnt be happier.... Thanks Guys !!!!!!!!!!!

bbax78

Jul 30, 2012

Scott was willing to stay long after closing to work with me and make sure that I was able to get a wonderful new ride. I take a long time to make decisions and Scott was patient and worked with me to ensure that all my questions were answered. As a result, we closed the deal and I am very satisfied with my new Dodge Ram. I recommend visiting this dealership when looking for a new or used car.

mlennon

Jul 30, 2012

Great experience. Scott was extremely helpful helping me relearn how to shift. The test drive route is long enough to actually get to drive cars through a variety of situations.

Kevinhculp

Jul 29, 2012

Very helpful. Met my price needs. Great customer service. Would recommend dealership to anyone. Great overall experience. Pleased with service from start to finish. Thanks

CarolineFee

Jul 28, 2012

Steve Grandon has worked well to provide me with the specific automobile that I requestested at a fair market price. Talmage Bookert worked hard to obtain a better interest rate along with added warranty. I feel that the sales/finance team at Carolina Jeep Chrysler Dodge work for the customer and offer the best market price. I am proud to be a repeat customer at this dealership and look forward to my next purchase in the future.

justinmoris

Jul 28, 2012

I met Scott when i emailed the dealership concerning a used jeep wrangler online. I was over an hour away from the dealership so he went out of the way to assure me that he could meet my needs concerning a trade on my 2012 Camaro. Unbeknownst to me my payoff amount was $3,000 more than i thought it was! Scott and the GM worked with me and got me into a NEW wrangler that all the features and more, while still making sure that it met the criteria for my military disabilities. Scott had many opportunities to say "we just can't do this" or "you are just too upside down on your vehicle" but he was more concerned with me as a PERSON and a human being than wheeling and dealing me as i have seen in the past with other dealerships. To say that i would recommend this dealership or Scott Reeves is an understatement in itself. Scott is the only person i will go to for any vehicle hence forth...no matter where he goes. AMAZING customer service and relentless to serve me every second i was there. Thanks Scott!

saxxyd2008

Jul 28, 2012

Scott is a man of his word. If he tells you he will get something done, you can count on it. He worked hard to get a deal done. I would do business with him again.

lescorey

Jul 28, 2012

Steve Grandon went above and beyond to get us in the car we wanted. The finance department worked very hard for us as well. We are very thankful for their determination. We love our new Charger and Mr. Grandon is an excellent sales person!

Keith Beloso

Jul 27, 2012

We Just LOVE SCOTT REEVES!!!!!!!!! We can't say enough postive things about him and his abilities to get you into the exact vehicle you want at the exact price or even better. This is the second vehicle we bought from SCOTT REEVSE and we didnt even bother to look anywhere else, we went straight to SCOTT. We have told all of our friends and family to go to Lugoff Chrysler Dodge and see SCOTT REEVES and he'll get you in the car you want at a price you'll LOVE!!!!!!!! We both just love,love, love our cars!!!!!!!!!!!!!! Thanks so much SCOTT!!!!!!

Rjhall4191

Jul 26, 2012

Overall experience was great, the associates were nice and I was able to get a truck that I love. A few things that I wasn't fond of was the lack of speed, and the unwillingness to negotiate the price. Also, I feel that the financial manager was very unprofessional by blasting the music on his computer while I tried reading over the documents he was tossing my way. At some points I was waiting on him to choose a song before receiving the next document to sign.

mthreatt

Jul 26, 2012

Mr.Birket, Went above and beyond to make our sale possible! We had been turned down at a few dealerships, with nothing but rude service and no help what-so-ever!! When I emailed the dealership, I was very abrupt in my email, and expected nothing more than the service I had got before, if any at all. Mr.Birket was understanding about the experiences we had and kindly let us know that he would do everything he could to help us get to were we wanted to be. So, we spoke on the phone, and made plans to meet. From the moment I walked up to meet Mr.Birket till the time I left, I was treated as any other customer would have been treated, with respect, dignity, and nothing less than that. I actually felt as if I was their only customer for the day. He and his staff worked very hard to make our sale possible. Mr.Birket gave me his word he would help me any way he possibly could. Well, he went above and beyond his job to help us. We left the dealership with all smiles, dignity in tact, and the feeling of being respected, oh and I need to mention we now own a 2012 Chrysler 200! I would definately trust Jeromy with any of my family and friends and trust that he would treat them as well as he treated us. I give him a 10.5 on a scale of 1 to 10 :) Thank you so much Jeromy for making this deal possible, you are AWESOME!!Best Wishes :)Charles & Melissa Threatt

glocksecure

Jul 26, 2012

Jeromy Birket went out of his way to provide help when selecting a vehicle. Jeromy made me feel comfortable, provided helpful information, and took care of me during the sale of the vehicle. I feel Jeromy is the only reason to visit this dealership. He stood head and shoulders above all the others when it came to friendliness, professionalism, and willingness to work with me.

stewie620

Jul 26, 2012

I definitely would recommend anyone looking to buy a vehicle to go to Carolina Chrysler jeep dodge Ram. I didnt have to go back and forth on my trade in. No hassle on what my payments were. Probably the best experience I've had with buying a vehicle.

jules-143

Jul 26, 2012

We had a great experience. We didnt really go in looking to buy a truck but ended up finding the truck my husband has been wanting. Jeremy was very nice and helpfully even with the kids. He gave them something to color while we did all the paperwork. Everyone there made the process a good one.

darrinonly

Jul 26, 2012

I came in to purchase a specific Chrysler 200 that I saw on the Dealers website. I had worked with Steve Grandon in the past and asked him to work out the financing on the car.I had already given all of the personal information a couple of weeks ago so I asked Steve to call me if the deal could be worked out. He called me early the next day and said it was done if I wanted the car. I asked him to get all of the paperwork ready and get me in and out quickly. When I went in my car was ready and the finance office was completing the paperwork. I love the car and would recommend this dealership and Steve to anyone. I love all of the new Chrysler products and will definately refer friends and family. My goal is to get my family out of the Toyotas and Nissans!!

gk1717

Jul 24, 2012

Not being from Lugoff, SC, I was apprehensive of making the drive down to Carolina CDJ. Scott assured me it would be worth my while and he turned out to be correct. My wife and I ended up buying the car we were looking at a great price. Scott and his team were friendly, courteous, and helpful. All the staff were polite and helped to entertain our young son. My only complaint would be that I feel my trade-in was undervalued. If we received $1000 more for the trade this experience would have been perfect. Overall I would recommend to anyone out of the area to make the drive and talk to Scott and his team at Carolina CDJ.

will2993

Jul 23, 2012

I am not from South Carolina at all, but Zaire made it worth the drive. I came in looking for a new car because I just recently graduated from college, and landed a great career. Zaire was effect, efficient, friendly, and courteous. Even when one of his superiors was not. Although I was almost through with his manager, Zaire's friendliness and understanding reeled me back in. Zaire met all of my customer service needs, and was an all around awesome person. If you are ever in Lugoff, SC and are looking for a car go see Zaire Ali. You won't be disappointed!!

jrhicks44

Jul 21, 2012

I was in need of good car that was dependable and reliable. I dealt with Marty Reynolds for the sales portion and Chris Hardin for Finance. I would like to say thatI found Marty to be very knowledgeable about all aspects. Chris has his act togetherin finance. I have been in some type of Finance for 25years and was very impressedwith Chris's knowledge. I would like to thank these two men for a job well done. In the future will choose to deal with these men again.Thank YouJames R Hicks

jglover0320

Jul 15, 2012

The sales person was helpful and greeted us with smile. The sales manager was personable and friendly. The finance manager was not personable or friendly. He was very stressed out.

bill glover

Jul 14, 2012

Richard Nicholas was very knowledgeable and very helpful in explaining the features of the vehicle. He answered all of our questions very proffessional and quickly. He is a "No Pressure" salesman.

bmwood21

Jul 13, 2012

I liked walking in and being helped right away. That said number one great service. I also liked being put in the car that I wanted. Thank you for being so helpful in getting me into a great car.

ladyalphash

Jul 11, 2012

I was not optimistic about getting the car I wanted at a price I could afford because I had been to another Dodge dea,er and left dissapointed. Adam assured me if anyone could make it happen for me this dealership could. I was hesitant to believe it but in a few minutes I had the answer I was looking for on the car I wanted. Great service from Adam and the entire sales team!

wbrown2012

Jul 9, 2012

MY EXPERIENCE AT CAROLINA DODGE WAS WONDERFUL. I WENT THERE JUST LOOKING AND NOT INTENDING ON BUYING A VEHICLE, BUT I LEFT THERE WITH A 2012 DODGR AVENGER. THE 1ST VISIT MY HUSBAND AND I TALKED TO JULIO BECAUSE WE HAVE DELT WITH HIM BEFORE. IT WAS THE SATURDAY THAT HE WAS LEAVING FOR VACATION AND INSTEAD OF WALKING OUT, HE TOOK THE TIME TO TALK TO US. HE GAVE ME MOST OF THE INFORMATION THAT I NEEDED TO THINK ABOUT GETTING A NEW CAR. HE TOLD US THAT HE WOULD LEAVE MY INFO WITH MARTY AND HE DID. WHEN WE WENT BACK THE NEXT SATURDAY, MARTY KNEW WHO I WAS AND WAS READY TO DEAL WITH ME. HE TOOK ME ON A TEST DRIVE AND WE DISCUSSED WHAT I WAS LOOKING FOR IN A CAR AND WHAT I WAS WANTING TO TRADE. HE WAS VERY FRIENDLY, RIGHT ON THE SPOT, AND GOT ANSWERS TO ALL THE QUESTIONS THAT I HAD. HE WAS ABLE TO WORK WITH ME AND I FELT THAT HE WAS REALLY CONCERNED IN WHAT I WANTED AND NOT JUST TRYING TO SELL ME A CAR. I WOULD HIGHLY RECOMMEND HIM TO ANYONE THAT WAS LOOKING FOR A NEW VEHICLE. I WILL BE BACK WITH MY BUISNESS AS WELL. THANK YOU SO MUCH FOR EVERYTHING, AND THE GREAT EXPERIENCE THAT I HAD. I LOVE MY NEW CAR!!!

dwtgbt

Jul 8, 2012

We found a vehicle on the internet and I had my son go by the dealership to take a test drive before we drove from Johnsonville, SC to purchase it. Marty was the sales person who assisted my son and meet us when we arrived on Saturday. He was the most friendly salesman I have ever dealt with and went above and beyond to work within our budget. I will certainly recommend him to anyone.

James A

Jul 7, 2012

Great staff awesome service upfront with any questions I had and didn't try to sell me on anything other than what I came for. Got the numbers where they worked for me and didn't waste my time.

grantbn

Jul 5, 2012

Marty Reynolds was an absolute joy to work with! He was very friendly and went the extra length to make sure that I got what I wanted and at a great price. I would recommend this dealership and this salesperson to anyone who is looking to buy a car!

reddytl

Jul 2, 2012

I went to the dealership to look at 2 cars I saw on the internet. Unknown to me, the cars I wanted to see were across the street at another dealership. Zaire took me to the other dealership to see about the cars. One of the cars was sold, and I took the other for a test drive. I did not like that car, so Zaire took my back to the Chrysler dealership to look at other options. He and his sales manager went above and beyond to make sure that I left the lot satisfied and with a vehicle. Although I did not purchase a car that day, I would definitely go back there to look again, and I would recommend Zaire to others searching for a vehicle. He will do all possible to make sure you get what you're looking for!! I enjoyed working with you Zaire!

mac29053

Jun 30, 2012

this is the 2nd vechicle we have purchase from this dealer. They make you feel right at home and try to make things as easy as possible.

Anointedones

Jun 26, 2012

Truely outstanding customer care and concern. Adam was the first to greet us and was nice actually had a smile on his face and was not acting mad like at other dealerships! Tal made sure to discuss all possible choices with us and his honest opinion about the cars that they were saling! To be honest the whole sales staff was very polite and courtesy to us. The all asked if we were ok or if it was anything we needed as we waited to be taking care of. I would definitely recommend going here it was worth the trip. All friendly ppl and tal was honest and sincere. He is not one to try to run game on you or just put you in any ole vehicle without giving you a run down and being honest!

ninawalker

Jun 23, 2012

It has been three weeks since the purchase of a vehicle from their lot I am satisfied with the vehicle but at closing I realized my 20,000 thousand dollar car had no mats and at the signing and deal closing I asked if they would find me some mats with all sincerity. I'm not in a position to buy any at this point With financing and all my deal was up there in dollars . I thought my salesperson would find some or order some if need be I followed up with him a week later and lst week left a message for a manager to call No call to date Very disappointed in follow through.

jeffnelson66

Jun 21, 2012

I had initially just stopped in the get an oil change. I went to the sales floor to look around and got into a conversation with Wayne. Nothing to do with buy, buy, buy..he made me feel welcome just being there. I asked about deals and rebates IF I were interested in a new Ram 1500 and all he did was explain the differences and changes. After a couple weeks of pondering whether I should or shouldnt purchase a new Ram, I decided if I got a good enough deal, I would. After finding the vehicle I wanted, I thought the price was a bit high, but then Chris ( Sales Manager ) came over and worked with me until we were both satisfied.Talmadge signed me up for the Lockjack and Ext warranty and when the vehicle arrived from Florida, the guys cleaned it up and called me in. They had me in and out in about an hour. Wayne made sure all was good with the truck as well as showing me every function and feature on the radio and steering wheel.This was by far the least pressuring, best sales experience I have had to date.Thanks Guys!!

BJCamp

Jun 16, 2012

This is the second vehicle we have purchased and with both experiences we where pleased. Marty and Talmadge both worked outstanding to obtain the vehicle that was purchased. We would like to give a big thank you to both of these guys. And the thank you to my husband for being in the military was greatly appreciated. Once again a big big thank you. Joyce & Bob

nmsmith

Jun 16, 2012

We were very impressed with the overall service of this dealership! Our salesperson, Marty, was very friendly and down to earth. It helped that he was truthful with us and helped us to get the most for our trade-in. However, we felt the manager was a little too pushy.

robertk322

Jun 15, 2012

The courtesy and willingness to work within my budget without high pressure tactics will bring me back again and is reason for me to give referrals. Marty Reynolds was an acceptional sales consultant in being very descriptive and attending to our needs in specifics for a vehicle. He had great knowledge of the Jeep.

dtischer

Jun 13, 2012

Zee was great. I drove down from North Carolina to buy my jeep, and he made it very easy. I would not hesitate to come back or recommend Carolina Jeep. They maintain a great inventory and really, really appreciate all the help.Dirk

rachele0213

Jun 9, 2012

Working with Steve and Greg on the purchase of my husband's truck was the easiest and best car buying experience we have ever had! Steve was awesome and he went out of his way to see that the entire process went smoothly and we couldn't be happier. I would highly recommend buying from this dealership to anyone looking for a hassle-free car buying experience. In the future when I trade in my vehicle I fully intend on returning to this dealership to do business again. They are a prime example of how a dealership should do business.

ejw230

Jun 2, 2012

My wife and I have been looking at cars on the web and became interested in the 2012 Jeep Cherokee. We noticed the competitive pricing at Carolina Chrysler-Dodge-Jeep and decided to pay them a visit even though we live northwest of Columbia, SC - almost an hour away. Richard Nicholas met us in the showroom and was extremely helpful in answering our questions and giving us an opportunity to drive the vehicle. We appreciated his patience and the fact that he encouraged, but did not pressure us to move forward. Naturally we had no intention of buying a vehicle on our first visit, but Chris, the floor manager, worked with us on price and trade-in value until we couldn't say no. Talmadge Bookert handled the financial details promptly and efficiently and we drove home in a new Cherokee, very happy with the whole process. We had planned to visit multiple dealerships, but felt no need to do that after our experience in Lugoff. We are confident we were treated fairly and received a price that would be extremely difficult to match. No regrets. Thank you Richard!

james whitman

Jun 1, 2012

Marty Reynolds was very polite and easy to talk to. I felt that he dealt with the facts and was very open and honest about the product. He lead us to the vehicle that fit our needs and worked to get us the price we were looking for. I would suggest you ask for him by name when you go to Carolina CDJ. I also believe Carolina worked to get me the best financing. I had already arranged financing when I began looking for a vehicle but ended up financing through them. At no time during the purchase did we feel pressured or uncomfortable. I highly recommend Carolina CDJ. Thanks Marty, James and Marcia Whitman.

LHodge1

May 31, 2012

The employees at Carolina Chrysler Jeep Dodge Ram were beyond helpful. After having a TERRIBLE experience with Galeanna Jeep of Columbia, I went running from that dealership and luckily landed in Lugoff at Carolina CJDR. I was met by the sales manager Chris and sales associate Marty who immediately worked to turn my first new car buying experience around. They dropped what they were doing and spent the afternoon trying to help me find the car that I wanted. As picky as I was, Chris spent the next week contacting me daily to let me know what he found. And on top of that, he knew what my budget was, and worked diligently to find one that was within my budget. They had the car delivered, and I worked with Wayne to close the deal who was also very friendly and helped ensure that all the paperwork was finished properly. I would send anybody in search of good customer service and a quality product to this dealership, it was well worth the one hour drive from Columbia. The people I worked with truely made me feel like they were not only trying to make a sale, but trying to show respect and sincerity to a customer's needs. I would give this dealership 6 stars if it was an option.

Fcm7

May 26, 2012

Please see Zaire Ali for no bs. Just bought a Jeep from him and it was the best dealership experience I've ever had. I've worked at dealerships so I know the deal. A lot of dirtbags out there, but Z is the truth. Very laid back and easy to get a good deal done. He even entertained my 5 yr old while I was talking to the finance manager. Very good man. Highly recommended is a gross understatement.

Curtis Keith

May 25, 2012

I had a great experience dealing with Marty Reynolds today while purchasing my new Jeep. Marty is very personable and made my car buying experience a great one. If you are looking to buy a new or used vehicle, I would definitely suggest you ask to speak with Marty.

jortlund

May 25, 2012

Everyone was very friendly and tried their best to make the deal happen, which it did. I was unable to obtain an acceptable deal in Columbia for the same vehicle so I made the drive to Lugoff and it paid off. I will definitely be a return customer.

kbeloso

May 21, 2012

Scott Reeves was a wonderful sales man to work with and went "Above and Beyond" to get us where we needed to be and with a payment and in the vehicle we wanted to be in. He even went as far as to go get our four children happy meals from McDonalds to keep them quiet at lunch time!!!! We highly recommend him to others!!!!

M-LO

May 21, 2012

I loved working with Steve. I had a choice between working with him, a guy in Columbia and a guy in Sumter. I choose Steve over the other two gentlemen. The one in Sumter is just up from my home, so I drove further to work with Steve. He was genuine and sincere. He did not try to sell me more car than I needed. I told him what I was looking for and he got it the very next day. On the day of the sale he was prepared for us in everyway. He helped to make this purchase seamless. I highly recommend Steve and will work with him again in the future.Talmadge was also great to work with. He was very professional and warm. I enjoyed talking with him and discussing all of the options for extended warranties and other services. I feel that he treated me fairly and gave me all of the needed information in order to make an informed decision. His cranberry juice was good also.This dealership overall was friendly and helpful. All of the sales force including service and the floor manager were all very nice. It was a pleasant experience and I highly recommend this team!

jodia56

May 17, 2012

Nice, friendly and professional. They provide good coustumer service, know what they are talking abut. Willing to go an extra mileage to provide excellent service

ruppertbaird

May 17, 2012

Have dealt with Carolina Dodge on more than a few occasions and have ALWAYS gotten great service. Mr. Bookert was personable and professional, as was Wayne (despite interrupting his lunch!).

jae_easley

May 17, 2012

Scott Reeves was very helpful when I traded my car for a new 2012 charger at carolina dodge in lugoff sc and gave me a good price for my old car and a great and fair price for the new one. I felt comfortable the whole time I was there and will definitely come back when it comes time to trade in my truck.

hjones2943

May 15, 2012

Mr. Reeves have been a blessing from above. On Saturday the 28th of April 2012 the Holy Spirit just told me to go Truck hunting. So my Wife and I decided to gegin in Lugoff and work our way back to Columbia. So when we got to Carolina Chrysler Jeep Dodge Ram, we just got out of our vehicle and said if no one comes to us then we'll just look and leave. Mr. Reeves came over and introduced himself and us to him. I told him that I was looking for a new Truck and asked what he could do for us? We were interested in the blue and gray 2012 Dodge Ram Truck 5.7, 4x4, bucked seats, running board, and sprayed bed. He opened it up and told us to have a seat in it. It was almost exactly what I was looking for. Except I wanted a blue and gold color. Then he said lets go inside and see what we can do. He done a credit check on me and then started quoting numbers. This and that and back and force. Thenhe quoted 3.75 percent for 84 months with $2,000.00 down, $613.00 a month payments, plus a couple of added incentivesof a new bed cover and Lo Jack at no cost to me. Then I asked if he could bet the payments to 72 months? He tried but could only get them down to 75 months. Then, we said that is it. Scripture tells us that there is a time for everything. It was God's plan and time for us to meet Mr. Reeves and make this deal. What a mighty God we serve. Mr. Reeves was courteous, friendly, humorsome, down to earth, and certainly down to business. It was a pleasure having him as our sales represenative.

kellyj3341

May 15, 2012

Had one of the best exsperiences ever in purchasing a vehicle. From the welcome to the Thank You and good bye, everyone was great. Wayne was very knoledgable and freindly. He answered all our question.

casey2530

May 10, 2012

overall a great dealership. everybody friendly and welling to help. i will recommend this dealership to all my friends. also great to work with you to get you the car you want at the price you want.

matthewsa19

May 10, 2012

customer service was great and I did not feel like I was being lied to. The people were friendly and made you feel welcome when you walk through the door

lab505

May 10, 2012

This is a follow-up post to my last one on Monday, May 7. My friend and I had purchased a used vehicle from this dealer last Friday and I had given a very good rating to the business. On Friday evening we found that one of the electric windows on the car would not raise back up after being lowered. On taking the vehicle back on Tuesday to get some new tires, we found that we were expected to pay half for the replacement of the motor for the electric window and that the tires that were ordered were not there either. I was very upset, as I felt that the window should have worked when we purchased the car. To make a long story short, the motor for the window was ordered and we were to bring the vehicle back today (May 10), to have the window fixed so we could drive the car and to get the tires installed. My friend took the car in and much to our surprise and joy, we were not charged for the repair of the window, and the tires were exactly what we had hoped. We are very happy with our purchase and I am now glad we shopped with Carolina Chrysler, Jeep, Dodge, RAM.

PFLOYD

May 10, 2012

great people to work with ! I WOULD RECOMEND THIS DEALER AND MARTY REYNOLDS THE SALES MAN THERE,,I LOVE MY NEW JEEP ! THANK YOU,,PATTY

carolina555

May 9, 2012

Saw add in 'Buy Local SPRING 2012. Called for pricing of oil change. Compared with others... $10 off coupon, best pricing, ASE certified. Chris was very helpful. No appt. necessary - 45 minute quoted time for service - was LESS!! Did oil change and 26 Point inspection. Clean, sharp facility. Easy access. Nice interior designed women's bathroom. Adequate customer lounge area. Will use again for other services.............and recommend.

vshuler

May 9, 2012

Wayne Watts and the GM were nice, helpfull and friendly but did not honor quotes given. They refused to let me take a written quote out of the building nor would fax to me and once I was ready to buy..they had " accidentally misquoted by $1500" and had added a $399 closing cost.Each time I tried to get an official quote it kept changing. I went to another close Chryster dealer, bought the same van with a better ( lower written quote and got more for my trade in than was quoted at Carolina.)with no hassell and no closing costs and good dealer rebates. It is so sad you cannot honestly buy at some local establishments because they are not honest in their dealings. And Carolina does not offer loaner cars and the other dealer does. Very dissapointing, but so very happy that I did get my Van today at another local dealer and had a great experience there.

ChrisVerst

May 9, 2012

Scott was a joy to work with. Very helpful and practical. He set out to make sure I was happy with my purchase and did what it took to seal the deal. He was also very friendly and was not afraid to have a good time.

exwxgirl

May 5, 2012

Zaire was such a great help! He was knowledgeable, friendly and thorough. We are so thrilled with our purchase of a brand new Dodge Grand Caravan.

jeffgreene

May 4, 2012

I drove by the lot one day and saw a 2005 Yukon for sale. We went to test drive it on that Saturday. I did have to go in and ask to drive it, but from that point on, my family and I got the "red carpet treatment". Everyone was very helpful, even to the point of "babysitting" my 8 y.o. and my 5 y.o. while I was completing the deal with finance manager, behind closed doors. I had been researching large SUV's for several months and was hoping to by one from a private individual, and not a dealer, but the price for the vehicle was about what I would have expected from a private seller, considering the miles and the options. I also feel like I got a fair value on my trade in. Kirl Avent, my sales guy, seemly would have literally bent over backwards for us if I had asked him too. We have had the vehicle now for about 2 months give or take a few days and we remain very happy with our decision to by from Carolina Dodge. I would not hesitate to recommend to my friends to buy a vehicle from Carolina Dodge.

lcarraway

May 2, 2012

Marty Reynolds was wonderful to work with. Everything was handled in a timely manner. It did not take long to drive the vehicle or come to an agreement on a price.

ajefferson0207

May 1, 2012

From the moment I walked through the door, Kirl made it seem like I was his only customer. He showed me a few options and we test drove the Avenger that eventually came home with me. Through the process, he answered all my questions, offering sound advice, was NEVER pushy. He honestly wanted me to be informed about my purchase. No question was stupid, and he never pushed or harassed me the way a lot of dealerships due. Customer service at it's finest. When the day comes for me or one of my loved ones to purchase another car, we will be headed out to Lugoff to see Kirl again. Thank you so much for everything!! I cannot say enough positive things about my experience! Go see Kirl down at Carolina Chrysler Jeep Dodge RAM. You will NOT be disappointed.

seagunangel1

May 1, 2012

This is the third car I have purchased from this dealer and salesperson. They have always tried to provide the vehicle I wanted even if they had to bring it in from another dealer. They are willing to work with you on all aspects of the deal.

khaynes1105

Apr 28, 2012

Marty is a GREAT salesman and person! He really makes you feel like FAMILY and really cares about your wants and needs. He will receive a call or visit from us anytime we need a new or used vehicle.Talmadge was also GREAT! He really helped us.We are VERY happy with our experience at Carolina Chrysler Jeep Dodge RAM!

smsmith89

Apr 27, 2012

Scott is awesome to work with! i would send anyone lookin for a car to him. he did everything he could to get me in a car. also has a great personality.

mearns12

Apr 25, 2012

the friendliness of the dealership was outstanding.... i am very satisfied with my new avenger... scott reeves is the best for helping us out... thanks

ghostlady4555

Apr 24, 2012

I got a promotion ad in the mail and went in to check my #. When I got there Mr. Marty Reynolds came up and introduced himself and offered to help me. Then he started asking questions about cars I liked. I was paying on a Suzuki Grand Vitara and had a year to go. Then Marty asked if a loan oculd be gotten on a new car would I be interested. I said yes. I told him what I was looking for in a car, not knowing exactly what kind I wanted. He then showed me a Dodge Avenger, asked if I liked what I saw. From there he told me all about it, answered all the questions I had, even as I thought about them. It was amazing, the amount of knowledge he had about the car and the patience he had with me. I have never owned a Dodge and didn't know if I really wanted one. In the course of the afternoon, I picked the color I wanted, decided to try to trade the one vehicle for the other. Marty got the paperwork together for me to get signed, which he exploained each piece of paper too, so I knew what I was signing for. Then he took me to the office of Mr Bookert who did the final paperwork. He went out of his way also to get me the best deal and got everything else ready to finalize the deal. I didn't understand all of the details at first but with the signing got the info I needed to know what was going on.I would just like to state that both gentlemen were professonal and made me feel comfortable the whole tim. Marty though wss with me longer and the who time, he was smiling, very nice, just a wonderful gentleman. I have met different salesmen in my life for various things I have and have not bought. I have never met one like him that made me feel welcome. He did not make me feel like I was taking up his valuable time and he had to rush me. He did not force me into a decision but allowed me to make up my own mind based on the information he gave me to work with. He is truly a very wonderful salesman and a great asset to your company. I hope he goes a long way. I know that I will recommend him to anybody I know that needs a new vehicle, and right now I know a couple. He should be commended for the great job he did. I am now a PROUD OWNER of a New Dodge Avenger. My daughter and I love it! Thank you Mr. Marty Reynolds and Carolina Chrysler, Jeep, Dodge Ram. Sincerely, Cindy L Evans

Jadonna

Apr 23, 2012

My experience at this dealership was 5 STAR.. I have purchased several cars from other dealerships before and this has been my best experience. Talmadge imparted much wisdom and knowledge about my purchase in a way that anyone could easily understand. Scott was very fun to work with and sensitive to my needs I was very comfortable with him. He and Talmadge both made it very enjoyable for me; when I left the dealership I was at peace with my purchase and the service.The integrity and sincerity of these men were awesome. Keep up the great work guys!

sjb

Apr 23, 2012

My fiance and I had a very good experience at the dodge dealership in Lugoff,Sc. Marty was very helpful in finding us the exact vehicle to accomidate our family. He showed us all the details of our 2012 Dodge Caravan.

trclark

Apr 21, 2012

I would like to take the time to thank Scott and Talmadge for everything they did for us! These 2 guys took the time to find a loan that was a best fit for me due to me not having credit at all. I gave the above overall rating of great because they never made me feel less important for not having credit. After they got finish doing everything they did i was able to drive off with a brand new 2012 avenger!! WHOA!! Thank you Scott and TalmadgeWith much gratitude, Toni and Alphonso Clark

paul joyner

Apr 18, 2012

The employees listed above were extremely helpful and curtious.Both Talmadge and Scott showed their determination to assure my satisfaction. VERY PLEASED!!!!I would definitely refer potential customers to this dealership.

ran7381

Apr 16, 2012

Very friendly and personable, not pushy in any way, looking forward to return to the lot. I would definitely recommend this dealership to a friend or family member

carolinagirl3106

Apr 15, 2012

We had a great experience at Carolina Chrysler Jeep Dodge. Everyone was very helpful and got us in a great car. We would incourage anyone looking for a car to go by an see what they got.

Janice Y Dixon

Apr 2, 2012

My husband and I arrived at the dealership at closing time. We did not see any salesmen but Scott saw us looking at the used cars and came and showed us about 4 trucks before we found the one we wanted. With the keys already locked up he went and found the manager who was still there and got him to get us the keys to be able to test drive the truck in the parking lot. We wanted the truck so Scott stayed as well as Talmadge the business mgr. to complete the paperwork. We were there till a few minute till 10PM. They even brought us a meal from the McDonald's acrosss the street. My husband is diabetic and we had missed supper to stay and do the paperwork for the truck. Now that is what I call above and beyond. I know the reputation that car salesmen have but this dealership has customer orientated salesmen. If you are lookng for a vehicle New or Used and whether you find what you are looking for or not at least look here first. The customer service is well worth it.

usafsmsgt

Mar 30, 2012

Richard's knowledge base of Jeep products is excellent. He does a great job of explaining the various configurations and options available. His enthusiasm for these vehicles is infectious and he shows genuine concern for ensuring customers are purchasing quality products. Thanks,W K Davis

Champe

Mar 30, 2012

I was happy with the friendly staff, they worked with me at getting me a good price that I am comfortable with and answered all my questions and concerns. Will refer my friends to them. TC

Owensc

Mar 30, 2012

We had been looking for a very long time for a used vehicle for our family that met a lot of criteria. I wanted something I felt safe in, that did not have a lot of miles, that had extra luxuries (dvd player), was roomy enough for my kids and was reasonably priced. All these request are harder to find than you would think and when I came to Carolina Chrysler I was very pleased to be met with such a friendly and patient salesmen as Scott Reeves. Along with the sales manager Chris Hardin they were able to find me the exact vehicle I had been looking for. I can't thank them enough for all their help and for finally getting me in a vehicle I was happy with! I love my new SUV!

dnwat8

Mar 29, 2012

I've bought 2 vehicles here and the service and sales are like you will not find at other dealerships. I've always dealt with Wayne Watts and will continue to buy from him when I need a vehicle. He calls me from time to time to check on me, my family and my vehicles. I definitely tell anybody looking for a vehicle to go see him cause I know he'll treat them the same. GREAT CAR BUYING EXPERIENCE!!!

ggrifff21

Mar 29, 2012

Outstanding support and customer survice. The best experience i have had yet with buying a car. Scott helped me with an antenna and getting my Satelite radio signal again. He is always a great help and a pleasure doing buisness with. Thanks Scott!

docfulton363

Mar 29, 2012

This was the best experience we have ever had in buying a vehicle. The staff was so helpful that we can't thank them enough.

daddy8769

Mar 28, 2012

I was beyond impressed with the overall friendliness of everyone at every level of my buying a used van but Kirl took a genuine interest in all of my needs and understood that even though my credit was not the best in the world he never acted as if I were anything other than the best credit risk in the world I would recommend Kirl to any one that I know . I would also recommed Greg as a manager to all my friends. thanks carolina cjd for everythingkirl

charles1020

Mar 27, 2012

Very friendly staff! The van I bought was in excellent condition and the price was reasonable.I'm glad I found this van on the internet.

khbowen

Mar 26, 2012

WOW! exciting times for me. I really enjoyed my visit and purchase from CJDR dealership. Marty Reynolds is an excellent salesman. He was very kind and friendly. Marty made sure I understood the quality of vehicle I was purchasing and the benefits of it. He was very personable and that's important. He listen and added no pressure. After hanging with Marty I moved on to Talmadge Bookert, one of the Finance Manager. Mr Bookert is a very well verse and smart young man. He took his time in making sure the financing provided met my needs and that I was satisfied. He too added no pressure in making my decision. However, I have dealt with Mr. Bookert before and remember his honesty and kindness toward us and sincere concerns in making sure the company he works for can help you if possible. He also educates you in the process and gives suggestions to you in any area considering your financing as it relates to you purchasing a car. I will defintely recommend anyone looking for a car to please check out CJDR dealership in Lugoff, where truly the CUSTOMER COMES FIRST! While there ask for Marty Reynolds and Talmadge Bookert.

birdeagle1

Mar 24, 2012

Richard was very informative and helpful. Jeep Wrangler was priced to sell. The service was awesome. We will return for our next Chrysler/Dodge/Jeep.

sfren001

Mar 23, 2012

worked with me on getting to the price that I wanted to pay for the new vehicle and gave me a fair trade on my trade in.

lenny225

Mar 21, 2012

Great experience purchasing a new vehicle.Marty Reynolds was very friendly , and not pushy . I told him what I wanted and he showed me several vehicles . I purchased a 2011 Ram dually and left with it the same day.No over haggleing . They had the right truck and the right price! Best truck buying experience I have had so far!I have had my truck serviced there 3 times so far and am very happy with the service department as well. If you need a new vehicle I would strongly suggest you go to Carolina Chrysler Jeep Dodge and see Marty Reynolds, I gaurantee you will be a very satisfied customer.

sheilas71

Mar 19, 2012

I had a very good visit and an awesome purchase with Carolina CJDR. Marty Reynolds along with Greg Dossett were very helpful to me today. Marty helped me find the vehicle that better suited me and my 3 year son. We are very happy and much more comfortable. I will definitely recommend my friends and family to Marty and CJDR! Thank you!!!

nikeathlete4118

Mar 16, 2012

Very Great Experience. I will definately come here for my next car purchase. I would reccommend this dealer to anyone interested in a great car buying experience.

1666

Mar 16, 2012

Waiting to see if the corrections are being made that were agreed to with the dealership. Will let you know if the dealership makes the changes and updates agreed too.

lisajoi

Mar 15, 2012

Excellent customer service! Everyone was very polite and quite helpful. Marty was the best! He asked us what we were looking for, and made sure we found it.

ROBRAY

Mar 15, 2012

Best customer service I've ever gotten when purchasing a car! I feel that Wayne and Greg had my best interest at heart! Sales team went the extra mile to make sure that I got the car that I wanted and at a price that I could afford. Fast, friendly, and OUTSTANDING customer service. I would recommend this dealership to anyone!!

Donald Nixon

Mar 14, 2012

Marty Reynolds was helping us with a new 2012 Dodge van. He was very knowledgeable about the vehicle. He is not a high pressure person and we appreciated that.

leo.nedimyer

Mar 13, 2012

Chris is great to work with and he is very knowledgeable about the Dodge and Chrysler lines. I would recommend Carolina Chrysler Jeep and Dodge to my family and friends as they offer great deals and great service after the sale..

Belindawebb16

Mar 11, 2012

The staff was thorough and professional in their dealings with us. Richard was very helpful and allowed us to explore the lot without breathing down our necks. He gave us space and answered all our questions and allowed us ample time to ponder our selection.Talmadge was very pleasant and professional in the finance office as well.24 hours after we left the dealership, the car, a used Ford Explorer, had a ball bearing come out and we left the car at the dealership on Sunday in the service bay. I was able to call the emergency number on the service bay door and immediately made contact with the service manager on a Sunday evening. The dealership agreed to fix the repair at their cost with no charge incurred by my husband or I to fix it. The repair was promptly done and the vehicle was returned to us on that Monday evening. Above and beyond to make us happy. Love the vehicle.

F tidwell

Mar 8, 2012

the staff that i dealt with richard and talmadge were very professonal.they were polite very helpfuland very acomodating to my wife and i in every way. they went well over there job requirements.every question that i would ask they got me an answer. they were other staff around and they were all very professonal.??????????????????.I would like to let every one know that once the sale was done i called to talk to talmadge bookert about the money they owe me from where i was charged for s.c. taxes.i am in va.so i had to pay va. taxes.so carolina jdr owes me 300 dollars.never could get talmadge. so i called the salesman richard nicholas and talked to him several times he said that he would find out why i had not gotten it and get back with me. istill have not heard from him. this is not anyway to do a customer after a sale. i see know there not trustworthy. very disapointed.

Bendarez

Mar 7, 2012

I was very satisfied with the service they provided me. Scott Reeves was very helpful and made sure I had everthing taken care of and that my vehical was in top shape. Talmedge Bookert also explained how this can build my credit and opened my eyes to how benificial building my credit would be. I will definatly recomend this dealership to my friends and hopefully buy another car from them in the future.

bippyice

Mar 6, 2012

The entire staff at this dealership was very professional. The next car that I purchased will be from this dealership. Good job Scott our salesman. The management that did our paperwork were excellent also. You can contact me or my family for a good review at any time!Sincerely,Milton B. McCrea, Sr.Milton B. McCrea, Jr.Patricia W. McCrea

tedderc

Mar 3, 2012

My overall experience was GREAT! There was no pushiness, no hassle ... just kindness and positive employees. They were wonderful to work with! I was very pleased with the entire sale.

fbarolet

Feb 29, 2012

Marty Reynolds is an EXCELLENT sales representative for Carolina Chrysler Jeep Dodge RAM. He was in no way a "pushy" sales representative but had the correct answers to all of my and my wife's questions. We are primarily interested in purchasing a Jeep Compass or Grand Cherikee (but not immediately).When (and IF) I am ready to purchase a new Jeep, I will definitely insist on working my purchase with Marty Reynolds.

southernbelle92771

Feb 28, 2012

Have bought many vehicles from Wayne. Always received friendly proffesional service,could not ask for better...Wayne is a great salesmam and person ,,he has our business where ever he is. Al & Joan

Ed Corey

Feb 28, 2012

I have purchased several new vehicles over the year and this has been the best and fastest experince for me. We talked about what type of vehicle that I wanted ad price range and in just a matter of minutes Steve came back with the price that was needed for the new purchase. AWESOME experince. I will be a repeat customer and tell people about this dealership.

drstokes17

Feb 27, 2012

Carolina Chrysler Jeep Dodge Ram just gave my wife and I the sweetest deal we could have never imagined! They doubled our trade-in value on our Yukon, hooked us up with $3,500 is dealership savings, helped us lower our interest rate, and did it all with a smile while being completely honest! No hidden or sneaky stuff, no trying to pull a fast one. For the first time ever in a dealership everthing was in black and white! Why, you ask, because I don't think you will beat this service anywhere else.

jtz

Feb 26, 2012

I actually live slightly closer to another Chrysler dealer but after a few phone calls, I found the people at Carolina Chrysler were so much more professional, courteous, efficient and friendly, I decided it would be worth it to drive an extra 10 miles to Lugoff.

roseblackwell

Feb 24, 2012

I met Chris while taking my car in for service. As always, he is courteous, friendly and eager to please. When you walk in a place such as this, with some..its PRESSURE, PRESSURE and more PRESSURE...but not in Lugoff. Great service, my appointments are kept..my car is serviced and taken care of, as if it belongs to the staff..thanks again...I love the Saturday hours..

roseblackwell

Feb 21, 2012

this is my second purchase at this dealership. very happy with all, both sales and service. the dealership technicians are the only ones i trust my car with. I call to make service appt OR to discuss possible purchase of new vehicle, i am always made to feel as though i AM the only customer. I took the time to do this survey as I feel its important...and most times compliments are not given..its always easy to complain. Thanks Steve and Service team!

harryrreedjr

Feb 20, 2012

Mr. Watts was the first person we met when we arrived at the dealership. Mr. Watts was friendly, kind and knowledgeable about the car we were purchasing. If I was going to buy another car I would perfer Mr. Wayne Watts to be our saleman.

e_dialer

Feb 20, 2012

my husband is in icu at mcleod in florence my car broke down going to visit him. i neede a way to go fast. my sister had bought several cars from you and had great service so she called and spoke to mr.watts and explained the situation to him.He worked with me on every level to get me in a good car at a good price and payments i can afford since i have been out of work for a month.i had such great service and a caring ear i would recommend this dealer at mr. watts to anyone i know and already telling everyone how well i was treated.keep up the good work, all dealers need to have the same caring attitude that i received that day. thank you, anna taylor

MossM

Feb 18, 2012

This was by far the best car buying experience I've ever had. Scott and Talmadge worked very hard to make this a no hassle process. In emailing Scott, he very promptly answered all of my questions. I appreciate the fact that they are team oriented "good people" who live up to their motto of fast, fair and friendly.

BCalcutt

Feb 17, 2012

Scott was great and so easy to work with! He went out of his way to make the experience stress free. Very nice without being too pushy. A++ Buy a car from him!

TiffanyBParnell

Feb 16, 2012

Steve was given this rating because is great with customer service! He makes buying a car easy and tries to help you find exactly what you are looking for. He also periodically checks to make sure that you are still satisfied with your car or truck and that you are getting great service when you visit the service department!

L HOPKINS

Feb 12, 2012

BOTH THE SALESMAN AND THE CREDIT MANAGER WERE VERY NICE AND SEEMED VERY WILLING TO HELP US IN ANY WAY GET THE MINI-VAN THAT WE WANTED.

HaroldLiles

Feb 11, 2012

I was in need of some dependable transportation as my other car was beyond repair. Mr. Avent went out of his way to get me into a vehicle that I could afford.

marked0929

Feb 11, 2012

I came into the dealer only to look with no intention of buying today. I talk with Steve and he was very informative about the Dodge Ram. He went out of his way to explain everything and to get us financing. I couldn't have ask for a better experience. I lefted with a brand new Pick Up. I will continue to do business with this dealer and Steve Grandon and I would recommend any of my family and friends to him.

erniesone

Feb 11, 2012

Thanks Scott u sold me the muscle car I've always dreamed of.Scott took time to explain all the options of the Challenger I bought. He was extremely nice and knowledgable car salesman. I would refer him to anyone.

KFarland

Feb 11, 2012

I had visited a few Jeep dealers in the area and most of them didn't want to deal with you unless you were going to purchase a vehicle at that time. I visited Carolina CJDR and they treated me very well and didn't try to pressure me to buy on the spot. I actually visited Carolina a few times as I tried to decide exactly what I wanted. Marty was very helpful and friendly during my visits. When I was ready to purchase I went back and they gave me a very good deal and the total process was very simple.

shirley bergeron

Feb 10, 2012

They were very customer oriented. They did everything possible to make our visit as pleasant as possible. There had been a miss print in the paper of the price of the vehichle and they gave us the car for that price.

Tguster

Feb 10, 2012

Steve Grandon went above and beyond to make sure that my car buying experience was positive and as easy as possible from start to finish. Very thorough and he will take the best care of you as he can. Would recommend anyone use him for their next car purchase!

bmwz398

Feb 8, 2012

I would like to thank Greg Dossett and Carolina CJD for helping me and my family with our purchase. Our credit wasen't the best and we had little money to put down, but that diden't stop Greg and Marty from taking thier time to help me and my family. I love my new car and I will recomend Greg and Marty to all my friends and co workers. God Bless

LINDA RIGSBY

Feb 8, 2012

WE HAVE PURCHASED MORE THAN 3 VEHICLES FROM WAYNE WATTS AT THIS DEALERSHIP IN THE PAST YEARS. WE HAVE ALWAYS HAD A GREAT EXPERIENCE WITH ALL OF THE FOLKS AT CAROLINA DODGE. WE WILL BE BACK IF WE NEED A NEW TRUCK ONLY A DODGE !

slrsrr10

Feb 8, 2012

kurl was very helpful and kind and very good salesperson !! I would recommend him to other person to buy a car !! Thank you for the good help and be nice too.

warren bayne

Feb 6, 2012

I've been buying auto's for many-many years,(45 to be exact), and this dealership has been the best, all around over-all experence,I've ever had purchasing a vehicle. Marty Reynolds greeted me upon arrival and conducted himself as a ture PROFESSIONAL through out the whole buying process. He introduced me to the general manager who worked up a DEAL I felt very comfortable with !!! When I got to the finance manager, he too, made me feel comfortable the entire time I was with him. This dealership has undergone alot of changes since my last visit,(over a year ago), when I told myself, never - never again will I do buisness here !!! The NEW MANAGEMENT here now is 1000+% better than the last one. I would recommend this dealership to anyone looking to purchase a new or used vehicle. I had a true/good truck buying experience here !!!!!!Thank You, DOUG

Denise Rollings

Feb 1, 2012

I have been disabled for almost 4 years due to severe back issues. I have always driven a Ford SUV but after a bump up with my car, I rented a van. I was very impressed with the ease of getting in and out and the comfortable ride. After looking for several months at all types of vehicles, I came back to one of the first I had looked at. It was the Chrysler Town and Country Touring Van. Yesterday I stopped for a few minutes on my way to a doctors appointment and was greeted immediately by Richard Nicholas. I explained I only had a few minutes but wanted to drive the van quickly. I explained that I was on my way to a doctor's appointment and didn't have time to talk but wanted a quote on the best deal I could get. He called me while at the doctor and then his manager called me and over the phone we made our deal. This was excellent for me because of my condition. While doing the paperwork for purchasing this vehicle, I was greeted by several sales people and offered twice something to drink. After purchasing, Richard went out and showed me all the neat features that I had no idea was on it. Being disabled, one of my favorite features is the dim light feature that will automatically dim lights when meeting a vehicle and then return to bright. I am very happy with my new vehicle and the service I was given. I will definitely recommend this dealership and Richard to my friends.

fmvincent

Feb 1, 2012

Everyone was very friendly and helpful with the purchase of the vechile. Very pleasant, no pressure sales. Great price on vechiles. Stood behind quoted price with no hidden extras. Would defintely retrn to this dealer to purchase vechiles again.

ppeake

Jan 31, 2012

The people is great and the salesmen was great they treat u like family I whould send people to the dealership to have a great experience

cwa

Jan 31, 2012

Great Customer Service! I have leased one car and bought two from here over the past six years and already know that my next one will be from here also. Chris has always been my go to person. I used to dread the thought of purchasing a car until I started shopping here. Now I just stop by and let Chris him know what I am looking for and he is always able to give me a list of options that fit my budget.The service department is also great. I have always been able to drop my car off in the morning on the way to work and pick it back up that afternoon.

akiliharris

Jan 31, 2012

The dealership really worked hard to make my sale fit my needs. I love my car and the service experiences have been very satisfactory also.

msbarnum

Jan 31, 2012

I have purchased 2 new Dodge Caravans from Christopher Barnum. The purchase experience was lowkey and hassle free. It is a joy to purchase a vehicle from someone who knows what they are talking about, does not pressure you into buying something you do not want and goes out of his way to make sure the customer is happy and satisfied. I can call Christopher and he has always helped me with my questions or concerns. When I bring my vehicle in for service, he is always there and makes sure everything is handled to my satisfaction. I have and will continue to recommend Chiristopher Barnum to anyone who is looking for a new or used vehicle. Christopher helped my son with a new car purchase several years ago.

drspike89

Jan 30, 2012

Chris went out of his way to make this dream truck a reality for me. He stayed after closing time to answer my questions and ensure that my needs were satisfied. I would highly recommend him to anyone in the market for a new vehicle. He also assisted me in finding a potential buyer for my original vehicle.

pro50pony

Jan 30, 2012

Christopher Barnum has been the most professional car salesman i have ever known! Christopher, was very helpful throughout the entire process of me purchasing my new 2010 Dodge Avenger. Even after i had purchased the vehicle, called to ask him a question, he promptly answered it. I would recommend him, the service, and the atmosphere there at the dealership, it was wonderful and very welcoming. I felt like I was at home purchasing the car on my couch, that is how comfortable I was during the purchasing of my vehicle. A plus is still when i arrive at the dealership still till this day, the salesmen know who i am when i arrive and greet me....

Bacstables

Jan 30, 2012

Excellent experience there for 10 years?good service area and great sales staff. I have bought 3 trucks from them since 2003?will go back for my next new vehicle

tlstover

Jan 30, 2012

Had a great experience with Marty Reynolds. Very nice knowledgeable salesperson who had my best interest at heart. Whether he sold me the vehicle or not. Really felt as if he approached me as he would have someone in the same profession approach him. Great salesperson and will recommend him to family and friends.

BigDodgeLittleDodge

Jan 29, 2012

Scott listened to what type of vehicle and accessories we wanted. He reviewed the vehicle with us and we went for an informative test drive. Scott knew the vehicle very well and could answer all of our questions. Scott and the sales manager worked with us until we were able to purchase the vehicle. The vehicle was prepared for delivery including hooking up my phone to Bluetooth for me.

lauren042905

Jan 28, 2012

I absolutely recommend this dealership to anyone! These men did everything they could to get me into what I wanted! I never felt pressured into doing something I didn't want to. The salesmen were all so friendly and I can promise I would return to this dealership when I am ready for something else.

Trojan1

Jan 27, 2012

Proactive response to request was excellent so I ended up with a better deal and vehicle than I originally requested. Also solved my trade problem for me.

bruinusc7287

Jan 26, 2012

It's really nice to find a salesman who is not pushy like most we have dealt with. He didn't even mind staying after hours to finish the sale instead of us having to come back at a later date. I would take a salesman like him any day.

Tony Dudley

Jan 26, 2012

Scott was very professional in every way. From the time I got out of my vehicle I felt that I was right at home when I met Scott. He is very knowledgeable about his industry and especially his products . He answered every question that I threw at him concerning my new 2012 Rubicon . I traded in a 2004 Rubicon that I had just purchased less than six months earlier. I am very happy with my 2012 and I will recommend anyone and everyone that has any interest in a new vehicle to contact Scott in Lugoff. I would like to please add that the dealership also has a very good selection of vehicles on hand. To sum it all up I would give Scott and Carolina Crysler Jeeep Dodge Ram dealership a ten plus on a scale of one to ten ! It has been a pleasure doing business with them and I love my new jeep ! ..........Tony Dudley

Lizpin

Jan 25, 2012

I bought a used Ram 3500 Dually pick up off Carolina Dodge after seeing the truck advertised on Ebay...Listing described the truck honestly, many pictures, with nothing left out....When I contacted the salesman Chris Barnum he was honest, upfront, and friendly..I live in New Hampshire, far away from Carolina so I needed the transaction to go smoothly...A fair price was given for my trade after sending Chris pictures of my truck and we agreed on the price of the new truck OVER THE PHONE!!!......When I got to the dealership the paper work was already completed and I got the truck for the agreed upon price, no hassles or games, and it was a GREAT price...I highly recommend Carolina Jeep Dodge and thank Chris Barnum and business manager Scott Dutton... A year and a half later the truck still runs and looks great!!!

markt0514

Jan 25, 2012

Kirl went beyond duty to help me get the truck i wanted. He was very nice and perfessional. He covered all the options on the truck and made sure truck was checked out and cleaned, fuel up with full tank before we left the dealership.Price was little higher than i expected but has all options offered.

darthomas

Jan 25, 2012

Like and trust this dealership in bringing my Chrysler in for repairs and service. Sales Representative very friendly as well as Financial Manager. I had a few problems with the vehicle, but the dealership made sure that in the end I was Happy. After all isn't that what Customer Service is all about to make sure the Customer is always happy.

sharbarn

Jan 24, 2012

We were welcomed by Marty Reynolds on a rainy morning and he was willing to spend as much time as we needed to look at the van we were interested in. The purchase went smoothly, many forms to fill out for the deal and for financing, but par for the course when purchasing a car. Everyone at the dealership was friendly, and made us feel comfortable.

Johnny Sims

Jan 23, 2012

Kirl did everything he could do to help me get the vehicle I wanted for the price I needed. He also helped with getting some service work done to my truck. He was very friendly and professional....very knowledgeable and competent regarding the dealership.

lovemycar!

Jan 23, 2012

I knew that I needed to replace my Honda that has 230,000+ miles, and I was not looking forward to shopping for a car. Thankfully, I found that I shouldnt have been worried at all! The folks at Carolina Chrysler Jeep Dodge were extremely helpful, always nice and friendly and very professional! I worked with Scott Reeves to buy my vehicle, and he made it such a great experience! I couldn't be happier!

spidey

Jan 20, 2012

I went in to purchase a BMW on the lot and was greeted by Steve Grandon. Stevewas very helpful and friendly. He made my shopping experence stress free.Thanks Steve!

nlmil

Jan 16, 2012

Carolina Chrysler Jeep Dodge Ram is the best place to purchase a vehicle. I have never experienced top of the line customer service. I would recommend this dealership to anybody. My sales rep, Marty L. Reynolds is a very sweet-spirited man who takes his job very seriously and based on this interpersonal skills, I can tell he enjoys his job. He is very optimistic about life, and he seems like a very good person to talk to. He's the best and that's why I rate him a 5 in all categories.

allands55

Jan 13, 2012

I stopped in on a whim, looking at mid-size trucks on their front line, Richard approached me and after telling him my needs, he had me look at several trucks that were in the category, but they just didn't meet all my needs. He then told me about a 2005 Dodge Dakota 4x4 that had just came in on trade and took me behind the dealership to look it over. There were a few issues with the truck that Richard and I identified, he took the initiative to ensure that that repairs were made and four days later I took it home a very happy owner! Richard is a very personable salesman and it was a pleasure to meet him and do business with him. I would not hesitate to buy another vehicle through him in the future.

ibmfed12

Jan 11, 2012

Joseph prvovided me all the informations I need to buy my Jeep.He was friendly,courtsey and helpfull.Joseph came to my work place and told me they have a good car and good deal so I went to the Jeep dealer in Luggof and I find the car I need . Thanks Joseph and keep up!!

nanapatty

Jan 11, 2012

Marty did not try to pressure me into buying. He also spent a lot of time with my son and me the day we purchased my Jeep. He has also followed up with me on several occasions since my purchase, He also comes over to speak and to see if I need any thing when I return to the dealership for maintainence. PRCathcart

ryanstidham

Jan 11, 2012

Hello my name is Ryan Stidham. I live in Camden south carolina. I had priviously owned a 2009 Dodge ram and I had started to work out of state.my ram had no more warranty left and felt I should see if I could purchase a new Tamworth to be covered if I was to be working so far from home. The buying experience was pleasant as well as a very helpful and knowledgable salesman assisted me in my purchase.I am still pleased with the truck as well as the decision to use this dealership

hpolis

Jan 10, 2012

My wife and I went to this dealership with the intent to look at (emphasis added) a 2010 Chrysler Town and Country. When we first arrived at the dealership, we were warmly greeted by Joseph. He did not come off as the typical used card salesman at all. He immediately struck me as a warm-hearted, honest and hard-working person who was genuinely interested in addressing our needs. He wasn't pushy and didn't seem interested in trying to hurry up and sell us a vehicle. He took a lot of time to get to know my wife and I. He wanted to know about our family to make sure he knew exactly what we needed in a vehicle. He listened to us...really listened to us. He was diligent about making sure we bought a vehicle we could truly afford. We told him what we were looking to spend and he fought to get us the deal that would work for us.I have kept in touch with Joseph since purchasing our van (on the same day we went to just look). I didn't expect to come away from this experience with a new vehicle and a new friend. When I take my vehicle in for service, I enjoy sitting and chatting with him about life. He is a good Christian man and sets the example of how to work hard and live honestly. If you are considering using this dealership for your next vehicle purchase, do yourself a favor and ask for Joseph Rafail.

lovelynblessed

Jan 10, 2012

AFTER A MOST UNPLEASANT EXPERIENCE AT A NEIGHBORING DEALERSHIP, I & MY FIANCE WENT OVER TO CAROLINA CHRYSLER WITH A VERY BITTER TASTE IN OUR MOUTHS FROM OUR PREVIOUS EXPERIENCE AT LUGOFF TOYOTA.... CAROLINA CHRYSLER PROVED TO BE TOTAL OPPOSITE FROM THE BOYS ACROSS THE ROAD..SCOTT REEVES WAS VERY HELPFUL, OBLIGING, & HE LISTENED TO WHAT WE HAD TO SAY. UNLIKE THE OTHER DEALERSHIP, CHRYSLER WAS ABOVE BOARD & HONEST IN THEIR DEALINGS WITH US. THEY DID THEIR BEST TO ACCOMODATE US & SHOWED MORE CARE ABOUT US AS CUSTOMERS THAN JUST A CAR SALE. TALMADGE BOOKERT WAS VERY PROFESSIONAL AND HELPED ME OUT IN EVERY WAY POSSIBLE EVEN SHARING WITH ME SOME THINGS I COULD DO TO STRENGTHEN MY CREDIT SCORES. THEY BOTH WORKED TIRELESSLY WITH ME TO GET ME THE DEAL THAT WORKED BEST FOR US.THEY SHOWED US MORE THAN 5 VEHICLES UNTIL THEY FOUND THE PERFECT ONE FOR US. THEY WENT ABOVE AND BEYOND TO GET US THE BEST INTEREST RATE THEY COULD...I CANNOT SAY ENOUGH ABOUT THIS DEALERSSHIP & ITS FANTASTIC STAFF..I WIL HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A VEHICLE.

sjp_00

Jan 9, 2012

I enjoyed my experience at Carolina Dodge. Marty was very helpful, informative and did not pressure me at all. I got a great deal on a vehicle that I love!

Becky Halsall

Jan 9, 2012

I bought my Grandson a truck in the summer 2011. Marty Reynolds gave excellant service and has called to make sure everything is still okay sense then.

dedrick37

Jan 9, 2012

This was the most wonderful exsperience we've had with a salesman.Steve was very helpful and made us feel comfortable with doing business with Carolina Chrysler-Jeep-Dodge. We will defanitely refer our friends and family.Thank you so much.

Sandra M Raus

Jan 7, 2012

From the first moment I met Joseph he showed a real interest in helping me find the right car for me.Joseph explained in detail everything I needed to know and expect from my new car.I had been in there several time trying to make up my mine on buying a new car from dodge but he was very patient and waited until I made up my mind. I thank you for the service and care everyone has given me. Joseph your the best, and you got my car price down to what I wanted to pay. Thanks Sandra

dnunn2

Jan 7, 2012

My experience was great.Ross made it so easy and pleasant too buy a car.Their was no pressure which was surprising since you get pounced on everywhere else.I feel I have made a new friend with Ross and will for sure send anyone I hear of needing a car too him.

Cindyj56

Jan 6, 2012

I am in the process of moving to the Lugoff area and will be purchasing a new vehicle once the move is completed. I absolutely hate car shopping but Kirl was very friendly, helpful and extremely knowledgeable which made this experience somewhat enjoyable. Once moved I will definitely be purchasing my vehicle from Kirl as well as referring my family and friends to him and this dealership.

199940

Jan 6, 2012

I bought a car from Chris at Carolina Chrysler and I have to say it was a breath of fresh air compared to the my past buying experiences. Chris' extensive knowledge of the vehicles made me feel confident in my purchase. He is far from your typical pushy sales person and quickly establishes trust with his customers. I would buy a car from him again in a second and I would recommend him (and have done so) to any of my friends or family. Thank you Chris for making such a big purchase a little less intimdating!

JourneyBuyer2011

Jan 6, 2012

Joseph and the staff at Carolina Chrysler Jeep and Dodge were a pleasure to work with. We have purchased several vehicles from that location, and will continue to work with them for future purchases. Joseph is a pleasure to work with as well

lorenzo11

Jan 6, 2012

i went to the dealer and run it to a salesman name ross nice gentleman he show me around used lot and preowned vechicles.nice inventory they have there i will buy from him are the dealer when im ready to buy.I recommened dealer to my family member for sure.

golfrep

Jan 6, 2012

Ross was very knowledgeable, professional ad helpful. No BS, just gave me the best price of any dealer to begin with and made the entire process very easy. Got the exact vehicle I was looking for , gave me the best price by far and took care of all the paperwork, process himself. By far the most pleasant, easiest auto purchase I have ever made. Never felt like I was being " sold " or pressured. Just very helpful and saved me money. Even his follow up call after the purchase to make sure all was good , was a first.I am certain that all my future auto purchases will be done with Ross.

jtreisch

Jan 6, 2012

Very Professional. Had all information ready when we arrived at the Dealership. The process was very professional and was done in a timely manner. I would highly recommend him to my friends, colleagues, and family.

masonherman

Jan 6, 2012

very helpful and great to deal with! will be back during tax season to buy two cars from ross great guy to work with. need more salesmen like him.

Michael_Branham

Jan 5, 2012

Kirl Avent was a great salesman. He made the trip to the dealership a pleasant experience. I really enjoyed talking to Kirl. He is a very knowledgeable individual.

maggiee

Jan 5, 2012

Joseph is the reason we go back each time to purchase a vehicle. He is the nicest and best car salesman who truely cares about his customers

bill glover

Jan 5, 2012

Richard Nicholas was very knowledgeable and very helpful in explaining the features of the vehicle. He answered all of our questions very proffessional and quickly. He is a "No Pressure" salesman.

Edie bowen

Jan 5, 2012

Ross is very friendly and helpful! He has sold me my last three cars! He is very knowledgable and works well with the buyer. He makes you feel like he is working for you!

stonepa

Jan 5, 2012

The sales person was very easy to work with, and gave an image that generated confidence that he was telling the truth. Follow-up was very good. I will definitely go back to this dealership for future purchases.

chefmelissarabon

Jan 5, 2012

My husband and I got an excellent deal on a 2008 Dodge Grand Caravan! Steve Grandon was our salesman. He was very courteous and knowledgeable. He took the time to listen to our wants and found us the perfect van. He was even able to get us a price within our budget!

Artball

Jan 5, 2012

I came in there with 10000 upside down and I left with a lower payment and a better carAnd it was all due to Ross my new hero and best friend.

patricia miles

Jan 5, 2012

My husband and I purchased two vehicles from Carolina Chrysler Jeep Dodge in Lugoff.We were very pleased with all transactions that was made. We highly recommend Marty Reynolds as a top notch salesman.He will listen to what you want and try his best to make sure you get what you want.He won't try to talk you into a sale that isn't in your budget.He has gone out of his way to help us when we go locked out of our van, and when we had service work on our Van he took the time to bring us home . Marty Reynolds can help make you have a great experience with Carolina Chrysler Jeep Dodge.

rhondon15

Jan 5, 2012

I recently purchaed a New Jeep Wrangler from Marty, I told him what I wanted and they got it exactly to my specifications, no bait and switch like other dealerships. I dread buying vehicles it is pure torture, but I would buy again from Marty no questions asked. He is a salesman of the highest quality and when you talk to the finance person there is no "the salesman said" discussions. I rate this dealership 5 out of 5 stars. My next jeep will be from here!!Jeep Owner for life!!

brylee

Jan 5, 2012

Great car buying experience. Lots of vehicles to choose from. Friendly staff. Very experienced staff. Show room was clean and organized. I have enjoyed dealing with this dealership

Wolle120880

Jan 5, 2012

I already bought 4 vehicles from Kirl and he is the salesman you wanna talk to at this dealership. His expertise is great. His friendlyness and service is unbelieveble. After the first Truck I bought from him I knew that he is excellent in his job. He is the only one I will buy vehicles from. You tell him what you want and he will work with you until you are satisfied. The best thing is that he is not talking you into things what you dont want....you tell him you needs and he will make it happen. 4 vehicles in 2 years should tell something about this man.

knewman0704

Jan 5, 2012

This was the best car buying experience I have ever had. No pressure, no hassles and the best price around. Go see Ross Romandine and you are guaranteed to have a great experience. I absolutely love my new car!

bigsnake

Jan 5, 2012

Kirl Avent was my salesman when I visited Carolina CJD in search of a new SUV. He answered all of my questions about the different models and we sat down and went over all the incentives that were available. We then went for a comprehensive road test, both town and interstate and while I was driving he explained the functions that were unique to the Grand Cherokee I was interested in. After returning to the dealership we sat down again and Kirl went over the paperwork involved in buying the SUV to include tax, title and a final price was agreed upon and shortly thereafter I drove out in a new Grand Cherokee and can say my experience with him as my salesman was top quality and I would recommend him to anyone that wishes to buy a car.