Used Cars for Sale at CarMax Milwaukee in Milwaukee, WI

PackerBacker72

Sep 12, 2016

Have bought about 3 cars from this location. Always clean and dependable. Service is reasonable and we've always gotten a fair trade in offer. Will recommend to all.

Carmax Victim

Aug 8, 2014

I bought a car from carmax in June. Upon driving it I found that some minor repairs needed to be done and it was covered under my 30 day warranty. EVERY repair that they made under the 30 day warranty was not done properly. My brakes make a loud clicking sound each time I brake. I was told that there were some springs missing. They took my car and told me that they had fixed the problem when they returned my vehicle nothing had changed. I allowed carmax to keep my vehicle over night for repairs. I received a call the next day stating that my vehicle had been vandalized while in their care. My vehicle had been keyed down to the steel from front to rear along with 6 other cars. Carmax denied any responsibility for the vandalism even though it had taken place on their property! I would not suggest using their service department because they don't secure the cars overnight they sit out in the open and anyone can access them. Carmax corporate was unsympathetic and only offered to pay a deductible once I filed a claim with my own insurance company. I have several vehicles on my insurance policy and this vandalism would cause an increase in my premium. I explained my situation to carmax and they really didn't care about accommodating me. For a company of their size and success to treat customers so poorly was a shock to me. Carmax could have repaired my vehicle and the others free of charge using their facilities but they refused to do so. I would just like to warn anyone out their that is expecting to be treated fairly by a company that you spend thousands of dollars with, you should stay away from this place.

Maddy

Feb 13, 2012

We purchased a 2007 dodge charger from carmax with only 27000 miles on it and less then a year our engine went out on us and before that we been having problems since we drove it off the lot don't like carmax

BIGHEAD

Oct 7, 2011

A few months back I bought Jeep from Carmax. The first week or so was great,then it started having problems and they did cover some of it on there 30 day warranty. After the warranty was up it started having more problems the vehicle only has 67000 miles on it and it leaks almost every fluid, it doesn't shift right and the suspension makes every kind of noise possible. I'm not going to say don't buy a car there but if you plan on buying from them you should take it to have a mechanic look at it first. They wont let you test drive there cars without a salesperson so make the salesperson go to the mechanic with you. I will be trading my jeep in as soon as possible and i personally wont be buying from carmax again. Also I took my jeep to a jeep dealer and it needs about $2,800 worth of work.