Used Cars for Sale at Carlock Nissan Of Tupelo in Tupelo, MS

tiffany sanders

Aug 3, 2021

My salesman Andrew was very nice and took his time with me while purchasing my new vehicle. I came and got just what I wanted. Thanks so much!😁

Samantha King

Mar 24, 2021

I consider myself to be a fairly patient person. Was having some issue with my car, AC not cooling well and intermittent popping in right front end when making sharp turns and occasionally when going over bumps. Called on a Friday morning and spoke with a gentleman in the service department. He did inform me that they were pretty busy as they had been waiting on an arrival of parts and that shipment just arrived, but they might be able to work me in. I told him I would just drop the car off and if they could get to it great, if not, that’s okay too. When I dropped the car off on Friday mid-morning I spoke to a gentleman named Mark. He told me that they would work it in and it would probably be Monday before they could check it out. I told him that was fine. Monday came and went and I received no word, okay no big deal. As of Tuesday afternoon I heard no news or updates, so I contacted Mark. He informed me that they couldn’t find any issues with the vehicle, but that they would be fixing 4 recalls on Wednesday. Wednesday comes and goes and again no word on the status of when I can expect my vehicle to be completed. I don’t think it’s a tough task to keep a customer in the loop or to confer with them as to if they would prefer the recalls be fixed ASAP or if they would like to schedule to bring the car in at a later date. Right now I am looking at almost a week without my car with no updates as to when I can expect it to be finished. Lately I have been getting my oil service done at a different shop as most times the wait for an oil charge is pretty steep. My suggestion, make an appointment with these guys if you have an issue with your car. Don’t just call and assume they’ll get to you in a timely fashion because chances are they won’t.

Greg Sims

May 9, 2021

Friendly staff; good service mgr & department; quality vehicles

Maddie Williams

Aug 5, 2021

Probably the worst Nissan place I’ve ever taken my car to. I had some problems with the transmission so I took it in only to need a whole new transmission plus $3000 worth of other stuff fixed. I had no problem with that until the day I was supposed to pick it up. I got there and got in my car only for the steering wheel to be locked so tight i couldn’t even pull out of the parking lot. They messed up my Altima and then made me pay for the damage. Not only that, but they forgot to put a piece back and now i can hear my engine extremely loud when I’m just sitting in the drivers seat. These people seriously don’t know what they’re doing. It’s awful.

Emily Graves

Apr 17, 2021

They are so nice!!! Always welcoming. I love how even without an appointment they will willingly take you in and do your routine maintenance. I also am SO EXCITED that now they do vaccumes, dusting, and leave the little mat on the ground. That made my day!!!