Used Cars for Sale at Burdick Chevrolet Buick GMC in Cicero, NY

vincek

Apr 21, 2011

they screwed me i finily sold the truck 28000 mi bought a ford they lie about working on the truck rude to wile taking information bill me for service that should have been under the 36yr 36000 mi warrenty could not do simple repair like replace a speaker in one day call my cell phone 5 time in hr theaten me with towing the truck out of the repair shop if i called chevy when i showed up to pick up the truck they all hid so i could not talk to them there scum bags if the truck bad the just want you to traid it thay want sales not customer

sassy_ny_2000

Mar 5, 2011

I first had the pleasure to meet the service dept. when I brought my 2006 Trailblazer in for some work and had an extended warranty that was honored at Bresee Chevrolet. I was treated with respect and that meant a lot to me. I was treated rudely at another dealership that had worked on my car and vowed never to go back. I was looking around in the showroom and was thinking maybe getting a new car. My partner was thinking leasing would be a good option for me. He had received a name of a salesperson, Pat Hofmann. When we came back at night to pick up the Trailblazer from the service dept. we went to the showroom to find Pat. He had left for the day and Brian greeted us and answered any questions we had.He was very helpful and gave us information and a catalog on the Equinox and even brought one in from the lot so I could look at it and sit in it.It was getting late so we said we would return to see Pat .I was impressed how they all worked as a team to help a potential customer. When we returned and met Pat Hofmann we were not disappointed. He did an excellent job in making a new car a reality for me at an afordable price. The leasing process was easy, thanks to Pat. I had no clue what leasing was about,but Pat made me an informed consumer and explained everything to my satisfaction.He went above and beyond helping me with the process of discontinuing my extended warranty on my Trailblazer when I traded it in towards the Equinox.I love love love my Equinox and Brian and Pat at Bresee Chevrolet.

NikkiCole29

Feb 10, 2011

I recently, for the first time, leased a car. I was taken to Bresee Chevrolet by a friend with only the intention to look around. As soon as I walked in I was greeted by an employee, Roy Heath, and was given his undivided attention. I was completely overwhelmed by the hospitality I received by everyone there and even more so by Mr. Heath. I was very nervous about the process, but Roy assured me that this would be one of the easiest things that I ever do and he convinced me not to worry as much. I was surprised by the patience and friendliness I received because this was not something that I was used to when visiting car dealerships. I was there for a few hours and although I came with the intention to just browse, because of the excellent customer service and of the feeling of being well informed, by the end of the visit, I had decided, this is where I am going to get my car. By the middle of the next week, I had leased my first car, a 2011 Chevy Malibu, and I have been satisfied with my decision ever since. Thank you Mr. Roy Heath for your professionalism, hospitality, and patience. When I'm ready for my next car, I know exactly where to go and exactly who to look for!!!

Ken Clark

Feb 10, 2011

Roy made the buying experience easy, he keeped saying throughout the process that it was easy to buy a vehicle and he prove it, never pushy and explain the paperwork in detail. I would recommend him to family and friends at a drop of a hat, perfect customer service skills and excellent communication.

traverse212

Jan 3, 2011

My experience with Bresee Chevy upon purchasing my new vehicle was awesome! Joe Coyle provided a lot of helpful information and was patient with me and my parents upon buying my 2011 Chevy Traverse. I love my new SUV and plan on onjoying it and bringing it in for service for future oil changes. Thank you guys!

Bad_Bowtie

Dec 6, 2010

I have to give Bresee Chevrolet the poorest ratings possible. Here's why:1) Failed to disclose an advertised new vehicle was not brand-new (a demo)2) Unfamiliar with current promotions - Their finacing services were not like the offers advertised from Chevrolet through Ally Bank. 3) Aggressive and Argumentative Behavior - When asked to explain and get back on task of selling a vehicle at the price quoted. Andy ran-off to call Roy. Roy over the phone at Andy's desk became aggressive and argumentative. Roy screwed up the financing terms and rebate combination in a series of emails. Since leaving the dealership, Roy has sent emails first apologizing and admitting his error then retracting his apology. When is yelling at the customer ever acceptable?

yagers621

Nov 30, 2010

We had a VERY positive experience of our new vehicle purchase. We were never pressured to "make the deal tonight", as so many dealers want you to do. Pat had me road test the vehicle and any questions we had gave us the answers we asked. It was a very relaxed experience and the most comfortable car purchase experience that we had had in a long time. We are making sure that we tell anyone looking for a vehicle to visit Bresee Chevrolet and to see Pat Hofmann.

drmom17

Oct 15, 2010

The dealership is a 'helping' organization. The entire staff is there to help the consumer get the car they want/need and it happens. There is evidence of teamwork; of expertise; of concern and caring; of knowledge of cars; of financing, of insurances; The customer gets no hassle... I would not deal with any other organization.

cdesalvia

Aug 19, 2010

We had an excellent experience with Roy Heath and Rich Baker. They were both friendly, knowledgable and professional. Each displayed his own unique sense of humor and personality which made the experience (expensive) but pleasurable. This was the second (and last) Chevrolet dealer we went to. We were immediately impressed with the clean show room, friendly,well dressed staff and their desire to help FIND us the car we wanted instead of what was on the lot or easily available! We were treated with respect and the whole experience was fantastic.

rigaleto

Aug 15, 2010

gail called me and wanted to sell me a new car i told her the price range and she said no problem she met me at the front door and then introduced me to brian harrington he asked me what i was looking for then he showed me 3 or 4 cars and i said dont rule out the malibu yet and then he showd me my new car he went over the numbers with me and the rest is history the week before i picked up my new car my old car went on the blink i called up bresee and they got me a rent a car they took care of everything i am so happy that gail called me that day i would like to thank all of you again for all your help jamesgigliotti

legnetto722

Aug 7, 2010

My husband and I visited many dealers Bresee was very kind, and very pateint with us. Our sales consultant Brian Harrington was great at giving us a wonderful experiance we are so very happy with the service he has given us and continues to.We would recomend Bresee and Brian Harrington.

krissy84

Jul 3, 2010

Joe was able to get me approve for a car when every other dealer turned me down. I will never go any where else from now on! I have bad credit and Breese chevorlet made it possible for me to get a car. They have outstanding customer service and never judged me on my past credit problems.

gregj

Jun 22, 2010

Dave Sachel will get it done for you, hes the man! Bought a 2010 cobalt... had a high mileage trade-in he was able to get me out of and financed me a great rate. Highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ARMANTOW

Jun 10, 2010

Dear Sir/Madam 6/10/2010My name is Arman Towfighi. I took my 1989 corvette for break system problem. I told Todd (service person) to check my break system. He called me and said that my brake booster need to be replaced. I asked them if rest of the brake system is ok. He said yes. He told me that will be about $650 to repair it and I ok it. After service I picked up my car and notice that break pedal is going down too much. Therefore I told him and the manager that still break has problem. They told me that may be your break pads and break fluid need to be replaced. I asked them arent you suppose to check whole break system before calling me and giving estimate for my decision. They said well it happened this way and we charge you additional $150 plus additional expenses to make it right. I do not think this is a right way to treat costumers.Senserly,Arman Towfighi

raymondm67

Mar 20, 2010

The sales people were very friendly and accommodating. I was happy with the financing department and the explanation of my warranty and warranty options. I was given a tour of the garage and introduced to people who would be servicing my car. All in all, it was a very pleasant experience. I did not know it would be so easy to buy a new car.

Jeannine Goodwin

Mar 17, 2010

My transmission on my saturn vue QUIT during a major snowstorm about a month ago. I Knew that saturn was offering "some kind of solution" but nobody seemed to know or even wanted to help me find out what to do. Until I went toBresee Chevy. Joe Tangredi went out of his way to find a phone # and was on the phone for a very long time trying to getinfo for me! He was great. He got a case # for me so I could claim a $5,000.00 rebate. That day alone he spent about 4hrsgetting things in order for me. Thanks JoeI am now driving my 2010 Chevy Colbalt. Jeannine Goodwin

vette10

Feb 7, 2010

My wife and I visited Bresee chevrolet in August 09 to inquire on a 2010 corvette Z06. We were greeted by Dave Sachel he was very friendly and not pushy. He gave us a tour of the facility which we liked and found the employees very friendly as well. My wife and I had visited 3 other dealers before we went to Bresee.We decided on Bresee and I went back to the dealership in November 09 and ordered the corvette. Dave made the process very enjoyable.Josh was friendly and helpful as well. I would recommend Dave Sachel and Bresee chevrolet for any auto purchase.

kool315

Dec 25, 2009

I would not let joe coyle sell wheel barrels at the state fair,he is full of hot air,maybe he could work at ballon fest! after buying a used 2008 2500 had a hard time getting him to respond to my phone calls, he did not want to talk to me after I had foud all of the problemes with my used purches,he went as far as having the detailer make shure the truck was coverd with wax when I came to look at it so I did not see a HUGE dent in the tail gate,yes this is my fault for not looking closer but that is pretty crapy !

shellyf85

Oct 9, 2009

The overall experience with this dealer was well. Dave is a friendly individual who made the customer feel welcomed and not pressured to make a decisions right there. The atmosphere was also welcoming and friendly between us and between co workers. The only issues my boyfriend and I observed was the pin strip that was put on our car. The pin strip lines are over lapping each other in areas and also began to come off the car within the first week of having it. This is very upsetting based on buying a new car for the first time in our life. There was also a bee hive inside the passenger door panel that my mom stuck her thumb in. She was lucky there were no bees inside. Based on this detail and some marks on the door, I personally do not believe that car was cleaned to the best quality.

MrNiceGuy

Sep 15, 2009

Watch out, this dealership will charge you fees for no work done. Recently asked for a price quote and was billed for a diagnostic that the car did not require. I told them what was wrong and was called later in the day and told exactly what I already knew at the bargain price of 82 dollars. Then I called Dave (head service guy) and tried to get the fee dropped that Steve told me about. He told me that due to a technicality that I would have to pay the fee. I talked calmly and respectfully while being mocked and talked down to. Dave and I did not reach a common understanding and he was very firm. I then went to the dealership to pick up my car and was met at the door, escorted to the counter and treated like a criminal or someone that was going to go postal. I have no idea why as I did not indicate at any time that I was an unreasonable person. I was supervised and watched like a hawk until I left the building. I am not sure if treating people like this is common practice when there is a civil disagreement. I have never seen a car dealership so childish about 82 dollars. I am not sure about any of you, but I would never set foot in this dealership in a service related manner. I am leary of those that hold you to terms that are not expressed or written anywhere and are supposed to be "common knowledge". Common knowledge is not knowing everything about a dealership. May the buyer beware with these crafty scam artists.

timschevy

Jun 16, 2009

Jonathan was very friendly and pleasant to do busibess with. I have already recommended people to your dealership and i am very pleased with my new chevy pickup.Just wished i'd got a chevy hat or i had noticed there were no window rain deflectors. but that was my fault and not yours. thanks to everyone who made getting a new truck easy. Tim

rizzoj

Jun 12, 2009

I have purchased 9 new vehicles from Dave Sachel and John Sloan at Bresee since 2002 and have reccomended them to several other friends and family. They are very professional and efficient and have never had a single complaint with any of my vehicle purchases. The dealership is always clean and neat and my vehicles are always deliverd spotless and full of fuel. They are always a pleasure to deal with and will continue to buy from them as my children beging to drive. My 16 year old and I purchased his forst vehicle from Dave and John and we will continue to do so.ThanksJohn Rizzo

lovesunsets

Jun 11, 2009

We were very satisfied with the help we received in locating just the right car for us. We were able to complete the purchase of our new car in a short period of time and are very satisfied with the new car. We would certainly recommend this dealership.

basskiller

May 8, 2009

Jerome Fire Equipment purchased the last five vehicles from Bresee Chevrolet. The reason of all the purchases given Bresee is the salesperson. Buzz Barr has treated fair and honest with purchase. Its nice to trust the salesperson your dealing with so vehicle do not need to be shopped around. We continue to purchase vehicle from Buzz Barr and Bresee Chevrolet.

tracybrune

Apr 30, 2009

Jonathan was a pleasure to deal with. I have owned foreign cars in the past, including two subarus. I loved the look of the new Malibu and ended up completing the purchase during my first visit to the dealership. Everyone is very friendly, and the car has been wonderful.

Philfirst

Apr 22, 2009

There was no pressure on me to purchase a vehicle. The dealership allowed me to test drive the two vehicles that I was interested in and they allowed me to drive them as far and as much as I wanted. I was able to have all my questions answered and Joseph was particularly helpful in recommending the vehicle that was appropriate to our needs.

nblumenthal

Apr 7, 2009

Buzz was very attentive to my needs and wants. Made several great suggestions. Helped me get a very good "deal" and great financing. His follow up service is outstanding. This is the 6th vehicle that I have purchased through him as I have followed him to three different dealerships. He goes above and beyond the call to fill my needs with a vehicle.

bsimone

Mar 31, 2009

When I first came in Itold the sales person that I was just looking now and I was coming back in 2to3 weeks to buy a car.I told him what I was looking for and the price range,and the sales person(Bill Bertram) gave me some rough pricing on a couple cars. I told the sales person I was looking around wanted his best price,and told him I would give Bresee the fist shot at selling me the car. So I looked a round and no other place was as friendly as Bresee and Bill. What I really liked about Bill was that he never bugged me with phone calls during the 2to3 weeks after I first spoke with him about the car.When I came back to buy the car guess what Bill had one price for me, no goig back and forth with the sales manager, that was great. Nice job Bill,John and Stan.It was a pleasure dealing with you guys and Bresee. When I see your boss,Jeff Crouse I will tell him about mine experience with his sale personal at his dealership.It was a PLEASURE buying acar form Bresee. Thanks Ben (BJ) Simone

Jancy Ball

Mar 24, 2009

This is the third vehicle I have purchased from Jonathan at Bresee. I also get my vehicle serviced there. Jonathan and all the service staff and everyone have always treated me in a fair and friendly fashion. I have and will continue to recommend them.

jim5764

Mar 8, 2009

From the minute we stepped into Bresee Chevrolet, I felt welcomed and comfortable. No one was 'pushy.' Dave Sachel was friendly, respectful; showed me the car, explained features slowly and carefully, which I especially appreciated. The financial manager, Josh,was likewise friendly, knowledgeable and very thorough, pointing out important features of the extended warranty. Both the sales manager and owner came to Dave's office to speak with us.

pvassal7

Feb 26, 2009

Joe Tangredi's priority, from the moment I stepped into Bresee Chevrolet, was me the customer. He took great pride in helping me find the best car and deal that would fit my personality and lifestyle. Joe showed excellent customer service during the whole buying process by keeping in contact with me and working around my schedule. Not many salesman will take the time or effort to discuss every little detail the car offers after I purchased the car, but Joe took the time to do so. I would have to say Joe went above and beyond my expectations for a salesman. I was very satisfied with my buying experience with Joe and will come back to Bresee in the future and refer as many people as I can so that they can have an extraordinary buying experience like I had. -Pete Vassallo-

dlewis06

Feb 21, 2009

Brian did an excellent job getting me into a great vehicle. Will recommend him to anyone who ask.

michalwgoetz

Feb 16, 2009

I would highly recomend this dealership, we were treated very well and our very happy with the vehicle we purchased. Our associate, Mark was extremley curtious and helped us get the best deal, I would recomend him to any person looking for a new vehicle.

sammyb

Feb 2, 2009

I was a 'pain in the butt' customer and purchased an inexpensive car. I was treated like I was buying a top of the line Corvette. I'll buy another car from this dealer!I test drove several models and asked for numerous pricing options. My final purchase price was several thousand dollars less than a similarly equipped Honda Fit. I took more than 2 weeks to reach a final decision. I probably exchanged more than 20 e-mails and phone conversations regarding this purchase.Getting my questions answered by the salesman always happened in a timely manner.

btalaga

Jan 17, 2009

Bill Bertram, ay Bresee Chevrolet, is a highly personable man. Bill was willing to assist us anyway possible to make our car shopping experience enjoyable. Bill is a straight to the point kind of guy, and does not dance around subjects. Bill is, unlike a lot of salesmen, there for the customer. We told him what we were looking for, and he did the research to find us the best deal for a high quality vehicle. Customer service, quality of work, friendliness, and overall experience are all qualities people look for in dealing with others, and Bill meets all the criteria for those qualities. Any question we asked he had an answer, and if he needed to look something up for further information, he let us know as soon as he did. Bill Bertram made our vehicle shopping experience very enjoyable with his intelligence, experience, personality, customer service, and quality of work. I recommend him with my highest regards.

pattijoe57

Jan 2, 2009

Phoned Bresee for general information and conversed with Pat Hofmann. Our initial contact upon visiting the dealership was again Pat Hofmann. He spent considerable time showing us the features of the 09 Malibu and explaining everything to us about it.His friendliness, willingness to spend as much time with us as was necessary, and his no-pressure sales comportment convinced us to purchase our vehicle from him. He discovered there was a vehicle of our choice in their inventory which he brought out from under the snow cover for our review and approval. The necessay paperwork was then processed, delivery being scheduled for within the next 48 hours. What really shone the spotlight on Pat Hofmann was his willingness to come to our house, on the day the vehicle was to be delivered, to pick us up and take us to the dealershipas we no longer had transportation. At delivery time, Pat showed us all there was to know about the new vehicle. He also took us around the dealership to familiarize us with the various departments. Purchasing a new car is usually stress related, however, we can't say that our experience, this time around, fell into that category. The atmosphere in the showroom was serene, not at all what we had experienced at other car dealers. The no-pressure attitude of our sales person was indeed a big factor in the way we felt about doing business with this delership. The Red Tag sale price and our GM Card earnings were also important factors in the final pricing of the vehicle.

livlum

Dec 30, 2008

My name is Joseph S. Ehle. This is the tenth vehicle I have purchased from this dealership. I always have a great experience and will always buy my vehicles from this dealership. The salespeople are always very helpful and knowledgeable. Also, the dealership is easily accessible from the road.

rlassek

Nov 15, 2008

Joe Coyle was outstanding. He was low pressure in his sales technique which made me feel comfortable and able to look at vehicles at my leisure and feel confident in making my decision. High pressure techniques backfire in my opinion causing me to want to do nothing but escape the area as soon as possible. Joe was calm, courtious, and answered all my questions. He was very helpful in arranging a dealer trade in order to obtain the vehicle of my choice which happened to be located in a city approximately 200 miles away. The sale, paperwork, dealer trade, and delivery all took less than a week. I was very surprised at the expeditious manner in which the purchase of my vehicle took place. I was completely satisfied with my Bresee Chevrolet buying experience. I greatly appreciate all that was done for me and would recommend them to anyone. As a matter of fact I am considering the purchase of accessories for my new truck from Bresee Chevrolet also. I know that they will treat me right and do all they can to make me happy.

H. Switzer

Nov 4, 2008

Jonathan was very professional to deal with,friendly and couteous.I am satisfied with my purchase.The truck MPG is disappointing. I was looking for close to 20 MPG but so far am only getting 16 MPG.The ride is better than my other truck and it pulls my boat great.

cooleyda

Oct 31, 2008

My buying process was at no time halted in any manner by gamesmanship that usually marks car sales. I identified my vehicle needs and Mark worked to meet them, finding a vehicle the next day. I was provided financing, rebate and discount information up front and was not steered to a vehicle that I had no interest in or that did not meet my needs.

jbean

Oct 30, 2008

i would strongly recommend this sales associate.joe did a terrific job and was persistent until we found what we were looking for. he was extremely prompt with his responses and continually met his commitments. he also went out of his way to ensure that we were completely satisfied.

ctdeng0

Oct 6, 2008

Dealer was good to work with. Only complaint was they did not give me what I wanted for my trade. It is ridiculus that a review must be at least 250 characters long. This will insure that most people do NOT fill this out. How know brown cow, still need more.

kwizd94

Oct 4, 2008

This was one of the least painful new car buying experiences I've ever had. No pressure, no haggling. The price was the price and that was it. The salesman did everything possible to make it a painless, efficient process. He brought me into the service department and I scheduled my first appointment for my free oil change and received a cute little stuffed trunk monkey which when I got home the dog found and chewed on :(. I had pointed out some wax debris on the engine compartment and also along the edges of the hood some of which is still there and I would really like cleaned off. Other than that the car was very nicely detailed for my pick-up and the salesman went through all the details of my onstar and made sure my account was activated. I still have not received a welcome email from OnStar though and it's been 3 days.

primiano

Oct 2, 2008

My husband and I were almost over our miles on our lease. We went into Bresee to find out our options. We never imagined we would be able to get our dream Truck, but Josh and Cindy worked very hard to get us the best deal possible. Cindy genuinly cared about what was best for us, she is an awesome person!!! We cannot thank them enough for being so super!! We are going to start looking for a car for me next year and are definitly going back to Bresee. Thank you!!Christina & Carmen Primiano

syreng10

Sep 30, 2008

Extremely happy with car buying experience.The sales manager, salesman, and internet contact were all very professional and more than accomodating throughout the entire car buying experience.I would definitely recommend the dealership to others.

AmandakChapel

Sep 19, 2008

Was ccompletely satisfied with everyone and everything that I dealt with and for my first car purchase my experience was great. I would definetly recommend the dealership to others that I know that may be interested in a new or used car in the future.

mikek

Sep 19, 2008

i've been a bresee chevy customer for many years and have never been treated as well as i have been here.the whole team has been professional all the way.i'll continue to shop here in the years to come. michael s. knupp

allwashedup

Sep 13, 2008

brought my 05 silverado in for repair, service was very pleasant. Ended up buying an 08 silverado from them. another dealer in our area didn't even act interested when I called, they said they could look at it later in the week, we spoke with Steve and he said bring it right in, and if the couldn't finish the repair by the end of the day, they would provide me with a vehicle to get to work the next day.Very friendly staff, highly recomend this dealer.

TMiller6414

Sep 4, 2008

Jonathan was great to work with. He did not try to stear me in a direction that I did not want to go. With the employee pricing promotion, negotiating was very straight forward and I was satisfied with their offer for my trade in. In all, a very good experience.

pcheal

Sep 2, 2008

Hats off to a group of very knowledgeable individuals, willing to go the "extra mile" and do this without pressure! No double talk...no pushy tactics...and no "after signing" surprises. All the cards were dealt and on the table right up front. Bresee's Pat Hofmann came through.Mr. Hofmann even endured an adventure with my not so knowledgeable and skilled insurance agent!!! And never complained. You see, I delivered a slight curve ball when it came to the licensing process. I was not buying this car for immediate licensing and driving but, instead to garage until next spring. This ment that they would have to decide whether or not they could trust me to drive the vehicle on their dealer plates and insurance some 90+ miles, two counties away, to my home and return the plates the next day. Not the most ordinary (or lucrative) of requests. Bresee Chevrolet came thru.While I had already done my internet research on the Impala, Pat Hofmann and the Bresee support team should be highly commended for their exceptional product knowledge and people skills. Much additional info was made available on the Impala of my choice which served to reinforce and cement my decision as to not just which vehicle but, which dealer I would work with. I felt like I had an investment partner, like they wanted me be as confident and as informed as possible before finalizing my buying decision. Again, Bresee's Mr. Hofmann came thru.For once, I got the car I wanted, in the color I wanted, with the interior I wanted,with the options I wanted and at the price I wanted...not a bad day if I do say so!Mr. Hoffman and Bresee Chevrolet truely made this my most pleasurable car buying experience ever.Guess who gets the "first shot" next time around. Despite the 90+ mile drive from my house!Once again, hats off and many kudos to Pat Hofmann and Bresee Chevrolet.

rroes

Aug 7, 2008

We were very impressed with our salesman, Joe Coyle and the rest of the staff. We experienced a "customer first" attitude from all the staff that we encountered.The overall appearance of the building, service area and car lot was orderly and clean. We wanted a 2008 Impala and found them all together in one area so our decision regarding exterior and interior colors for comparison was facilitated.When we arrived to pick up our vehicle it was freshly washed and ready at the appointed time.Although we already owned a 2007 Chevy Silverado with an interior much like the Impala, Joe made sure that we understood the workings of the vehicle so that we would not be uncomfortable once we were on the highway. He clearly answered all of our questions.We will definitely recommend this dealership to our friends.

meaney107

Jul 20, 2008

Pat was a good salesman to find the new vehicle I wanted.The only bad part was the truck had to be brought back in for a scratch on the bumper and a vibration in the braking.The service was good,but there was a couple promises made up front when I was going to bring the truck in that were not meant at the end,and it seemed like it came from the salesmanager,but pat should of taken care of it on his own.It did leave us questoining the integrity of the dealership,your only good as your word.

rick selva

Jul 9, 2008

Buzz Barr was an exceptional sales person. Very honest and accomadating.The Business Manager, Josh was very pushy and tried to sell me an extended warranty for $1000.00 which I did not want.I found out later after the sale that I could get a better Dealer discount at another Dealer for the same vehicle.The Truck was clean but not spotless when delivered. I give Buzz Barr an A+.I give Josh a C.I give Bresee Chevrolet a B+.I have been buying used and brand new GM vehicles since 1973. I am very happy with the GM product and don't have any plans of going anywhere else in the future. I don't need extended warranties because I have a lot of faith in the GM vehicles. I would probably buy another vehicle from Bresee Chevrolet.This should not have to contain 500 characters in order for it to be submitted. That is too much review and too much of my time.

netrunner76

May 12, 2008

This is my second Impala I've bought from Bresee and they treat us like people and not just trying to push people in cars like other dealers. A+ Guys!

kreed60

Sep 11, 2006

Customer Service, Integrity, and Competence. None of these were provided on my last visit of 09/11/06. I had my vehicle inspected on 08/31/06. I was told it needed specific warranty work in writing, clearly covered by Major Guard. I was also informed that I was authorized a rental car for the work. Upon arrival, i was told that I never made and appointment, and the service tech didn't know if the items were covered by Major Guard (the same tech as on 08/31/06). Even though the vehicle had been inspected by Bresee Chevrolet, he stated he needed to inspected again to see if the items (lower control arm bushings, both sides, and a separated lower intake gasket) were covered by Major Guard. I assume dthat this being a GM repair shop and dealership, they would know what was covered by Major Guard. I wasted part of my morning dealing with this nonsense. This is very disappointing. I wasn't overly pleased with the entire attitude of the service tech either. He did over to take the vehicle into the shop, and call Enterprise Rental Car. I did not have the time to waste, waiting for Enterprise. I made another appointment. I now have to provide my own rental car, until the tech determines if the work is covered. Which it clearly is, but he is obviously too ignorant or ill trained to figure this out. Interestingly, Brad Murphy, from their body shot did work on my vehicle in the last week of August, without any hassles, and with total professionalism. I'd go back to the body shop anytime. Brad is a consumate professional.