Used Cars for Sale at Billion Auto - Chevrolet in Sioux Falls, SD

Hansen

Aug 13, 2016

Salesman Jake Conover, Tom Sommers and Jared in Detail were all excellent. Nick, sales manager, lied about what Billion could do and was difficult to work with. He would return to the "little room" and work on other things and leave us sitting in the waiting room. We were certainly not a priority to him. Jake did everything he could to make our wait bearable. Jared was able to make the things we wanted work and acceptable, but it is certainly not what Nick promised Billion could do. Nick only wanted to make a sale and appeared to say whatever we wanted to hear to make it. Then would not return my phone call when we picked up the truck and his promises were not delivered. Luckily for us, Jake and Jared held up their end of the deal.

Gaylene Haber

Aug 10, 2016

As always Jeremy took care of the issues with my car. He is always friendly, helpful and great to work with.

Amanda Trimble

Jul 7, 2016

We had great customer service, and will tell all of our friends about how great the service was

Rob Schladetzky

Jun 26, 2016

Very professional, customer satisfaction was great. Very timely service. Outstanding experience.

Tim

Jun 20, 2016

Jesse was a great help and went the extra mile for me. He helped anyway he could.

Jared Lorenzen

Jun 11, 2016

Had really good service and they cleaned/detailed my seats really good

Gaylene Haber

Jun 3, 2016

It was an amazing experience. Scott explained everything. Dustin was very helpful with questions that I had. Tom was great helping and explaining how everything worked, and Jeremy is always most helpful. They were all very professional and friendly. It was a pleasure working with all of them. They make a great team. Billion's should be proud of how they treat their customers. Thank You!

Paul miles

May 20, 2016

Good experience will go back again , people are always kind and courteous and efficient.

vern

May 18, 2016

i am very happy with the repairs,the employees where polite and noligable. no complaints

Jessie

May 7, 2016

Dustin Vosburg was very helpful i old him what i was looking for and what my price range was and he found me the perfect vehicle. I strongly recommend him and the dealer :)

Owen

Apr 30, 2016

Excellent salesman and wonderful experience with everything!

Wendy

Apr 27, 2016

We went to Billion Chevrolet with salesman Zach Adams, who is a wonderful young man, and works at the Billion Mazda dealership. Zach was awesome! We had a great buying experience - everyone we had contact with was super. Tom and Vinny did a fantastic job delivering the vehicles we ended up purchasing! It is very apparent they want to provide the best possible experience for their customers! Scott Jones is a great leader for Billion Chevy!

DakotaJoe

Apr 25, 2016

prompt appointment same morning to check a panel warning. The triage person immediately found the screw stuck into the rear tire, and quickly repaired for a long trip.

Jan Linneman

Mar 15, 2016

Service took half the time I expected which was a nice surprise. Also pleased the recall was completed in one trip.

macaria sprouse

Feb 17, 2016

Good service from the start when i calledto set up appointment to the end when Bob from Service to repair a recall .

Mary Jean Hendrie

Feb 16, 2016

MR.Wilson was extremely helpful. He found a problem that they will fix when I get my oil changed. I appreciate it that customer service is still wonderful at Billion.

Ignacio Aleman

Feb 13, 2016

Had a great experience, I like the way you are treated when you are shopping for new/used car you have options to look at, They make it easy for you to deal with

Sharon Williams

Feb 6, 2016

They changed my oil and rotated my tires in a short time period.

Janet Oldham

Jan 12, 2016

Can always plan on my car being taken care of within a reasonable time. Everyone is alwaysfriendly and accommodating especially Jesse. He always checks to see if everything I haverequested to be done on my car is accomplished. Thank you Billion Chevrolet for your excellentservice to your customers

Dan

Jan 11, 2016

The service I received was very professional and well done. The price was excellent and the time to complete the service was exactly what I was promised. I will definitely use this dealership again.

Bret Giese

Jan 11, 2016

Well, the employee that helped me referred me to a different location to get a part fixed for much less money. Billion might not be too happy with him losing them money, but by doing that he gained me as a customer.

Larry jones

Jan 10, 2016

very polite explained everything in detail and was very efficant

Bradley Hesser

Dec 24, 2015

This is the second vehicle we have purchased in the last two years from Billion Chevrolet. Scott Jones and Damian Martinmaas were a joy to deal with again. I strongly recommend that you truly evaluate the vehicles that they have available for your next purchase. I will definitely be returning to purchase my next vehicle from Billion Chevrolet.

Pam DeJarnette

Oct 19, 2015

We have bought vehicles here in the past. We are impressed with several things l.The building we noticed was well kept and clean. Everyone was friendly and helpful. We were informed in detailed about the car we bought . Not only the car itself but all the other available options we could purchase. Our overall rating on our experience would be rated 1-10, a 10.

Peloni Alomoni

Oct 16, 2015

My car repair was prompt and everything went smoothly.

Chuck Keyman

Oct 10, 2015

Was very satisfied. Was very professional. Were willing to deal and sensitive to my needs

Scott

Aug 29, 2015

Great experience all around. This was my first time buying from Billion and I WILL be back because of the friendly and professional staff at Sioux Falls Chevrolet.

Dave Hyatt

Nov 3, 2014

Very helpful, friendly, and patient service. Very happy with my experience.

Rick Petroff

Oct 27, 2014

Tony helped me get the deal I wanted. I had to drive 7.5 hours to find a honest dealership with the truck that fit all my needs but it was well worth it. Thank you Tony for all the help!

Julie Krosch

Oct 19, 2014

The sales person was funny and new his stuff! It was a great experience.

Dewey

Sep 13, 2014

I most always have had outstanding service at Billion Chevrolet in Sioux Falls. My Service Advisor Jesse Gomez has gone above and beyond to earn and keep my business as a repeat and return customer. If any issue has ever come up or I have a concern. Jesse is always right on top of the issue and fixes the situation to ensure that I am content and happy. In doing so he has been the only reason I have been a return customer to Billion. I know dealership vehicle maintenance services come at a premium price. A price that is usually worth the cost for Piece of Mind Service. However, when a customer feels like the dealership is milking you for every extra penny they can squeeze out of you. Then a customer no longer feels the service is worth the cost. I am at that point. This is due to Billion having an additional 15% tack on fee to their already high labor costs. This additional fee is for Environment Fees and/or Misc. charges (Shop Materials/ Hazardous Waste) for repair orders. Of which you also have to pay the South Dakota State sales tax on this fee also. I checked around with other service centers. The going rate is a 5% EPA / Shop Misc. Fee. Billion is 15%. Come on guys! This is an obvious rip off! Your company is huge. I know you have overhead and lots of cost associate with doing business. However, please consider this. If you lose customers by ripping them off by high fees and high service costs. You have to raise your prices to make up for your lost revenue. You then raise prices again to make up that lost profit. Soon you have no customers and no business. All of your good customer have gone elsewhere. Some times being the areas largest volume dealer is not a good thing. Your too big for your own good. Your prices already are through the roof. Change your tune and your attitude. Your customers are why you are in business and how you make money and support your lifestyles. If you don't treat us right, someone else will.

Jon O.

Aug 31, 2014

We loved our salesman, he was understood and appreciated our needs. Love the service so much we bought 2 cars.

Lance Ageton

Aug 31, 2014

over all experience no pressure .maybe could of got better deal if we looked at car at fairgrounds but satisfied.Ralph did a wonderful job.

Adam

Aug 19, 2014

Thanks to everybody at billions that helped me out to get a vehicle that I was looking for.

Heidi Durband

Aug 9, 2014

Jeremy was efficient and I appreciated his help. He was honest and not trying to get me to purchase anything. He explained what was wrong. It did take almost 2 hours to get it looked at to determine what was wrong, so that's the only thing I would say to improve.

David

Jul 26, 2014

They were nice but alittle pushy.

Diane Craig

Jun 28, 2014

We were satisfied with our transition to a new leased car.

Jennifer Behne

Jun 26, 2014

Matt was very friendly and helpful in selecting my new Equinox. He followed up with a phone call to make sure I didn't have any questions and that I was happy with my purchase.

J. Dewey

Jun 8, 2014

I am very happy with the above and beyond customer service. Billion employees strive to ensure I am satisfied each and every time. In their doing so, I will continue to be a return customer. Thank you, so very much.

GAYLENE HABER

Jun 6, 2014

EVERYTHING WAS EXPLAINED.

Leander M and Judith Schieffer

Jun 3, 2014

Had a great experiences and bought a new one.

Lisa DeHaven

May 28, 2014

Ralph picked us up at the motel where our truck had a mechanical problem. He showed us several vehicles and we test drove two. He was very professional and answered questions we had . He gave me a descriptive tour of my new Malibu features and I was confident as I drove away. I am pleased with the mileage on my way back to Tennessee. I even called Ralph to tell him how pleased I was with my purchase. His professionalism was outstanding and we appreciated the knowledge he displayed.

Diane Van Dam

May 27, 2014

Friendly, fast and courteaous service.

Beth

May 18, 2014

The Service Advisor & Shuttle Driver were awesome. I know the carrier bearing replacement is a big job, but around 7 hrs to fix seems alittle long. Also the cost was alittle higher than a couple of shops I contacted after the fact. Overall the service was good.

David Feist

May 11, 2014

Everything was fine.

Marlys Muller

May 9, 2014

I love my Sharp. My overall experience I would rate as high. I did have Cruise control added to the 2014 that I bought, however, the lever for the cruise control could have been better placed. The cruise controls on 2013 Sharp were placed on the steering wheel which makes it very accessible for the driver. I hope that the cruise controls will be placed in a more accessible position in the future. I love my new car and am very happy with it at this time. Marlys

JLOldham

Apr 28, 2014

The service people were courteous and the work was quickly done. I only had to wait a few minutes before they began work on my car.

Extremely Untrustful of Billion Auto Employees.

Feb 25, 2014

I had similar experiences as Unprofessional. It is a freakin' nightmare! I went to car shop last year...... they wouldn't let me even SEE the vehicle that I wanted to look at. They said I had to fill out a credit report and then they told me to leave and come back later. Then they pretended to be my friend and tell me my vehicle was all ready for me to take a test drive. I get there, and they took ANOTHER credit report and tried to sell me a lemon... "you can't afford that one....let us show you something you CAN GET BY ON". I complained but only got several scoldings from different people there. Never got to speak to the high ups. I used to shop at Billions when Dave was a young man. He introduced me to his dad, who was just the best. They don't know how their staff are mistreating people. No, they won't let you know what lot the vehicle you want to see is on.... they want the money BEFORE you can even LOOK!!!!!! That "negotiate online" is pure bull......... they called me and said the car was in another STATE and to pay for it sight unseen and they will deliver it: FULL PRICE... NO NEGOTIATING AT ALL.................THAT IS JUST TO GET YOU TO OPEN YOUR DOOR (PHONE, EMAIL) TO THE SWINDLERS TO GET THEIR FOOT IN YOUR DOOR AND HUMILIATE YOU!!!! I don't know how they sell so many cars!!!!! I have tried and tried........... all I get is kicked in the teeth and told that I am a bad person for wanting to car shop. Who ever heard of choosing one without even test driving a few models...............that is nutz....... and there is no choice around here unless you drive an hour or more away!

Cheryl W

Aug 23, 2013

Had two great experiences! Salesman Nick was thorough and honest with his information, did not try to high-pressure sell me, and was respectful and professional. Scott assisted me with my paperwork and did a great job of offering options, explaining documents, and completing my purchase - both were top notch and great to work with! Thank you!

mike mopar

May 31, 2013

The dealership salesman was very polite and helpful.

Ron F.

May 2, 2013

I arrived 20 minutes early for my appointment and my vehicle was immediately taken for the scheduled maintenance. Both maintenance tasks were performed in a very timely manner. All staff members I encountered were pleasant and efficient and I was back on the road in excellent time. Thank you.