Used Cars for Sale at Balise Hyundai of Cape Cod in Hyannis, MA

novascot222

Sep 21, 2016

As I said in the previous page, Obrian Lawrence is a credit to the dealership. He was friendly and took a personal interest in our satisfaction. If I recommend Balise, I will certainly suggest they see Obrian.

franruddock

Sep 17, 2016

I recommend Balise Hyundai to anyone looking to buy or lease a car. Salesman was professional yet personable. No pressure. He answered all my questions plus a lot of added details. The financial manager was very thorough. He took his time and explained everything in an easy to understand way. My whole experience with Balise Hyundai was perfect and I will definitely be back for service and a new car when the time comes.

susanohboy

Sep 10, 2016

O'Brian did a wonderful job he was professional and thorough. I would recommend this dealership to anyone. I love my new car. That'll s about all I have to say just an all around good experience!

vintage328

Sep 8, 2016

GREAT! , The word great explains the experience i had during my process. I will pass along my experience to others . People are comenting now on the vehicles i have had from this dealership. one person will buy her next car there and i have recomended the same sales person

msksbk55

Aug 25, 2016

My experience purchasing the 2016 Hyundai was satisfying & efficient in all matters. The staff was very helpful in finding the car of my choice and delivering it in a timely fashion.

kittenpaws700

Aug 11, 2016

Extremely helpful and patient answering all questions he was given. I had many questions as never leased a car before and Paul was very helpful and answered all my concerns He is the best !!

rcmuise6

Jul 16, 2016

We would have liked to purchase our old leased car but too many obstacles were put in place to make it difficult, ie The car was in excellent shape with low mileage , but the dealer wanted $1,000 to recondition the car, $400 for paper work and we would be without a car for three weeks, which we both very inconveient and unacceptable.

hall_alexander8

Jul 13, 2016

Everything was great very friendly, shared a lot of information will be back in the future for another car. All of the staff was very nice

renaudmd

Jul 9, 2016

The process was smooth. I have no complaints. I was treated fairly. I would use this dealer in the future. I would lease a vehicle here again if the return process is easy.

Cape Hyundai Fan

Jul 9, 2016

From my initial on-line inquiry through after-delivery follow-up, Balise Hyundai's staff was professional, prompt and transparent in all respects of this transaction. The salesman, O'Brian Lawrence, kept every promise he made, communicated effectively via several media and was most efficient at delivery time. This is the third Hyundai I have bought from this store in the past 4.5 years. Balise Hyundai has earned my trust and respect.

jblandscape

Jun 29, 2016

We were very happy with our experience with Balise, sales people, quality of our Hyundai, overall very satisfied, would recommend this dealership to family and friends!!!

dorothywhelan

Jun 25, 2016

I was very happy with the purchase of my new 2017 Sante FE Sport. The salesperson was very friendly and comfortable to work with. They did a great job working with me and made sure I was happy with everything. I would definitely recommend them.

anniec0

Jun 17, 2016

Very happy with my new 2016 Hyundai Sonata. I rented this very same vehicle in California for three weeks so I was sold on this car before I walked in to the dealership. It was the car for me.

peterbass

Jun 16, 2016

It was a good experience. I already recommended this dealer to a friend of mine. I might buy or lease another car from this dealership[

Dan kienle

Jun 11, 2016

Both great service desk guys chip and Jim quit!

ssciarrillo

Jun 11, 2016

This dealership is terrific! I recently purchased my 4th vehicle with them. The entire process went smoothly and I am extremely happy with my purchase of this 2016 Tucson. I love this vehicle!

rosewill40

Jun 11, 2016

Excellent experience working with O'Brien and Drew! The amount of time each one of them spent researching the best deal for me was impressive. I will always go back to this dealership for my auto needs!

zach.walsh3

Jun 10, 2016

I had leased a new 2013 Sonata from Balise Hyundai Cape Cod 3 years ago, was getting close to my allowed mileage so decided to come back and ended up leasing a new 2016 Sonata and I am very pleased. Everyone in the dealership is friendly and always willing to help you out thanks Balise!!

softsilks

Jun 8, 2016

Check previous page!!! I have said it all. I am done commenting: everything went wll that day and my husband and I both drove away with 2 new cars.

gooselaneptown

Jun 7, 2016

When we first shopped at the dealership we chose not to purchase the car. The salesman followed up once but understood our concerns. When we let him know we had reconsidered he was professional and helped get us the best deal on our new Hyundai.

bluebaron2

Jun 5, 2016

It is a good feeling going into a dealership and not being pressured by the sales people. They are very helpful and want you to have a great buying experience

capecod23

Jun 4, 2016

Excellent Experience from start to finish. Everything was worked out to my satisfaction. Even a small part that had disappeared during the prep was rectified quickly. Left the dealership feeling like I purchased the perfect car for my needs.

suebeefitz

Jun 2, 2016

Everyone was amazing from the time I walked in the door until I drove my new car away. I left with a full understanding of all the options and features in my car

dds5958

Jun 2, 2016

See my response concerning my car buying experiences (2) above over a five year span even though the staff that I worked with five years ago had moved on and no longer worked at the dealership. Even with that, it was good to see that the professionalism and friendliness had not slipped at all.

marlogeorge68

Jun 2, 2016

This is the fourth car we have purchased here. The staff is always helpful and friendly and they always schedule our service needs right away.

que910

May 19, 2016

Our salesman was awesome. He was very helpful and informative. I would recommend him to anyone looking for a new vehicle. All the people at the dealership were vert nice.

rgillis23317

May 18, 2016

I worked with Paul on my new lease. He was very friendly and professional. We had a long discussion about what exactly I was looking for in a new vehicle. I am not an easy person to deal with on major purchases and Paul was very patient and courteous. He ran multiple down payment/vehicle/lease term scenarios for me until we found one that I was comfortable with. This is my third Hyundai purchase or lease in a row. Thanks to Paul, I'm sure that trend will continue in a few years. Thanks again!

scduchesney

May 14, 2016

Your sales person Paul Owen in the Hyannis Balise Hyundi Dealership was very knowledgable, had a nice personality and was a pleasure to work with. He took the time to go over and explain all the detailed areas of the car and even helped me set up several selections to help me get on my way. I would recommend my friends to go see Paul if they are looking for a new car.

katherinevacca

May 9, 2016

We've had great experiences with everyone at Belize Hyundai since we purchased our 2012 Azera in July 2012. We particularly enjoyed working with O'Brien Lawrence on the recent purchase of our 2015 Azera. We'll definitely recommend Belize Hyundai to our friends and relatives and, should they visit, that they ask to speak with O'Brien. We also had a good experience with your Business Manager, Andrew Merck. He was professional and thorough.

ellenmccarty

May 9, 2016

Very good experience. O'Brien Lawrence was easy to work with and so was Andrew Merck. I would recommend this dealership to anyone looking for a car. Than you, Ellen

staples_amy

May 8, 2016

O'Brien was extremely helpful from the moment we walked through the door through all aspects of the car leasing experience. I would highly recommend him and his team!

tania368

May 7, 2016

Buying a car wash hassle free for the first time in my life. I was very pleased with everyone at Hyundai. I was in and out quickly, leaving with a good deal and a beautiful car.

juanandres_2019

Apr 23, 2016

The people at the dealership without exceptions of anyone were great, everyone was always ready to help and answer any questions I had, and everyone who was there!

jjh0828

Apr 9, 2016

The experience i had was very good and everyone was great and was very friendly. Also the staff worked with use to get price that we needed not trying to over sell us something we did not need.

judgejjn

Apr 6, 2016

I had previously leased 2 Sonatas from same dealership. I knew what I wanted and the only issue was monthly payment. The salesman was respectful of my time. The negotiation was fair and straightforward. The car was delivered the same day without any problems. Since recently-purchased winter tires did not fit the new Sonata, the dealer purchased new winter tires for the new car in exchange for my winter tires. Very fair.

bobmezz

Mar 31, 2016

O'Brien and Tim Eppler were great to work with and satisfied all my needs. I would highly recommend them to friends and clients. A job well done.

westlow

Mar 31, 2016

Best Hyundai Dealer I have being ever so far. Meet me right at the door, try to work my needs with the available inventory, smiling, polite.

cjemond

Mar 31, 2016

Whether buying a new car, trading in an old one or received service on my vehicle the associates at Balise are friendly, courteous, knowledgeable and patient. I love my Hyundai and Balise has made me a recurring customer for new vehicles and routine service.

laurelsnowden

Mar 31, 2016

Excellent job by all staff. Salesperson was top notch. My 3rd Hyundai from this dealership and I have recommended this dealership to others. Great showroom too

the1finz

Mar 25, 2016

My experience with buying a new care was good. The only problem I had was that the process took to long. My wife and I should have been given more information on how long the process would take to complete.

billzolkowski

Mar 24, 2016

This was the best car buying experience I have ever had. I would highly recommend this dealership to anyone. Had previously car another car in for service and was very satisfied.

cayesrule

Mar 24, 2016

Tim Ebbler was very helpful locating the model I wanted and having it delivered. I wished the model had a star button to allow remote start.

ddeastwind878

Mar 22, 2016

I received excellent customer service and attention from the folks at Balise Hyundai. I arrived to discuss trading in my 2008 Santa Fe and walked out with a new 2016 Tucson! Thrilled with my decision!

hams129

Mar 18, 2016

O'Brian Lawrence did a great job and very helpful finding the lease deal that was best for us. Everything was completed when he promised and managed to have the paperwork signing scheduled in a very tight window to accommodate my wife and I.

PAT.TAYLOR49

Feb 16, 2016

I would recommend this dealership to anyone in the market for a car. Everyone was pleasant and respectful. Have already set up my first checkup appointment.

WOLPUB

Feb 2, 2016

Great service and very satisfied! I would recommend Obrian Lawrence and the rest of the staff at this dealership. Thank you for a great experience in buying a car.

PJBUNCE

Feb 2, 2016

This is my second Hyundai sonata and I love it!!! Wanted to keep the first one and almost cried when I had to turn it in, but absolutely love this new one!!! They are great cars and Hyundai of Hyannis is a great dealership to do business with. Have family members who have bought Hyundai's knowing how much I love mine.

Sue

Feb 1, 2016

Balise is great! Saw the car online, drove down from Maine the next day! Got exactly what I was looking for! Even met me early!

MFALCONE1962

Jan 29, 2016

Too many mistakes with paperwork. Wrong vin#,wrong stock#,had to fill out two different sets of paperworkWas called 10 days after sale and told i owed the dealer another $225.00

JANICEPEARSON6

Jan 24, 2016

I had a great experience buying my 2016 Tucson at Balise of Cape Cod. The team was thorough, courteous and awesome on follow up. Would recommend them!

KTFLYNN29

Jan 7, 2016

Ask for Obrian! He's the best! He was so amazing at helping me find the right vehicle. Impressed is an understatement, this guy knows his stuff. Tim the sales manager was also incredibly helpful. I am so happy with my new vehicle thanks to these two!

COLIN.MASS

Dec 30, 2015

I was promptly greeted and was shown the automobile with the options that I wanted.After some negotiation on price and my trade value I left the same day with my new Hyundai. The salesperson was great and I will recommend him highly to anyone.

KBR.224

Dec 23, 2015

I was very pleased with the work from the staff at Balise. They did everything to make sure I was in the right vehicle! I always get my service done at Balise Hyundai as well.

MATT.MITCHELL1313

Dec 8, 2015

Everyone at this dealership is friendly, outgoing, and go above and beyond to make sure your purchase is trouble-free and is the best fit for you.

MERLINCOPYSERVICE

Nov 4, 2015

Everything went well. great experience. There should not be a minimum number of words. This is the first part of the experience that was not pleasant

SLMARTIN2

Oct 29, 2015

My car buying experience was not going well till I went to Balise Hyundai. I was treated well and the Sales Employee listened to my me and my requirements for my new vehicle. The rest went very smoothly and without any worries or issues.

KEMEA123

Oct 23, 2015

I worked with Jimmy Germain to purchase this car. He was excellent. He has a great attitude and really knows these cars! He brought up two models that we were trying to compare and relayed both features without looking at the window stickers. It made this so easy. I couldn'tbelieve it! The car we bought had not been on this lot very long so he had done the research for sure. When it came time to pickup the car, he spent so much time explaining the dashboard features and for an older person that has not kept up with technology too well, explained it in a way I understand, and with kindness and patience. The finance lady was also so kind and patience. I felt she had made a great effort to compare the loan options for us. She was also kind and a explained each step in a friendly fashion. The sales folks all work together, ZERO tension between them. Great sense of humor and they all appear to enjoy their jobs. Thanks again!

GIZDON

Sep 17, 2015

Excellent service quick turn around time in processing best options everything explained in details overall excellent service I will certainly recommend my family members and friends

NMAZZEO0

Sep 9, 2015

This is our 5th Hyundai and 3rd from Balise. We have had excellent service from both the cars and dealership. I would definitely recommend the Hyundai product as well as Balise Hyundai.

LUCYMACDONALD

Sep 9, 2015

I love my new car it's is eveything I was looking for in a new carIt has so many wonderful features that I didn't find on other carsPlus I received a better trade in on my old car

JVEAZIE89

Jul 30, 2015

O'Brien was extremely knowledgable about the car and the leasing contracts. He was able to explain things to me in different way so I was able to understand. He was friendly but not overly pushy like many dealerships I have tried working with in the past. I am a full time nursing student and he was able to help me keep my payments low while I complete school and can take the car over as an owner and stop leasing.

MABROKERKELLY

Jul 23, 2015

The staff at Balise Hyundai are fantastic. They are friendly, efficient and go above and beyond to make sure you are happy with your purchase. I was not even in the market for a new car, but had a service appointment for my 2015 Sonata with almost 100,000 on it. O'Brian reached out to me after seeing my service appointment and wanted to make me aware of all of the great deals on the current Sonatas, and asked if I would be interested in trading in my 3 year old car for a brand new one. I ended up saving $10 a month of my car payment and bringing no money down. It was a win/win situation for me to have the piece of mind knowing that I would be driving a brand new vehicle and not have to worry about any repairs in the near future. I would highly recommend this dealership to anyone in the market for a new vehicle!

MEAGHAN.COLLINS

Jul 13, 2015

Fantastic service, friendly staff, overall a great experience. The price was great, I got exactly what I wanted and was very pleased! Awesome dealership! Thanks for everything!

JENNB13FSC

Jul 11, 2015

I will only buy or lease a car from Hyannis Hyundai. The staff is friendly and knowledgeable. They treated us like family! Highly recommend going here for a vehicle.

Cape Hyundai Fan

Apr 29, 2015

Today I brought my under-warranty 2011 Hyundai Veracruz to this dealership for two manufacturer recall campaigns. Later in the day I received a call from the service advisor informing me that one of my brake calipers was "sticking" and had nearly worn out the pad. I was informed that a sticking caliper is not covered by the Hyundai Assurance bumper-to-bumper warranty - the caliper must seize before it is covered. A phone call to Hyundai USA opened a case there but I was informed the dealer is the arbiter of what is an is not covered under the warranty. I started this day a loyal Hyundai customer of 12 years and ended the day filing a complaint with the Massachusetts Attorney General. What a disappointing experience from a brand and dealer I have valued for years.

Bob47

Apr 29, 2014

Wow! My husband and I have dealt with many car sales people over the years, but Mark and JJ rise right to the top. Mark was friendly and attentive, but never pushy. When he didn't know an answer to one of our questions, he immediately found out from someone else. He was very relaxed and even allowed us to drive the car on our own. He was a pleasure to deal with! Our dealings with JJ were just as positive. He was friendly,knowledgeable and fair. Your Hyundai dealership is in great hands! We would not hesitate to recommend Hyundai Belise to anyone who asks, nor would we hesitate to return when our lease is up.Lisa Weafer

ssciarrillo

Apr 15, 2014

I actually took my vehicle in for routine maintenance and while I was in the waiting room I received a call from the dealership asking if I was interested in upgrading to a newer vehicle. I was not interested but the sales employee approached me and persuaded me to at least look at some numbers and options. Needless to say I did eventually purchase a 2014 Tucson. I did not feel obligated to purchase and OBrian was very considerate of my hesitation since I was very happy with the 2011 Tuscon I already had. I will continue to recommend this dealership to all of my friends and family. The service is exceptional.

regrunes

Feb 15, 2014

Great experience. I had done fairly extensive research before going in, and even though my Hyundai kept coming up in my research, I didn't know anyone who has one, and was expecting to just go in and cross it off my list. Silly me. I know own a 2011 Sonata. The salesman, Mark Anderson was really easy to deal with. He really listened, and best of all, everything he said was true (I had walked away from a few other cars I probably would have been happy with because the sales people couldn't stop lying). All the cars I looked at there were priced well (I looked at Edmunds, CR, and did a lot of phone shopping) so haggling was pretty minimal. I was never rushed, and never made to feel that if I didn't sign today, I'd lose the opportunity of a lifetime, or any other dealership BS.I've been driving it for almost a month, and I'm quite pleased.

aquarius26

Sep 28, 2013

My car was very close to being paid off when I had an accident that totaled it. Needless to say, looking for another car was not something I wanted to do, and I wasn't sure I could even afford one.The folks at Balise Hyundai had me walking out with a certified pre-owned car and a smile on my face.My salesperson, Judy McLaughlin, was extremely helpful and caring. She went to bat for me and came up with a great price on an Elantra.James Tinsley, the Business Manager, worked very hard getting me the interest rate and monthly payment I could live with.All-in-all, the experience was seamless from start to finish. I would definitely recommend Balise Hyundai. Wish I could remember the Sales Manager on duty that day, but THANK YOU to everyone who made my experience at Balise Hyundai such a good one!

masspris727

Sep 6, 2013

I had to call AAA because I locked my keys in the trunk. The AAA service broke the locks on both my front doors of my 2013 Elantra not even 4 months old so neither would open from the outside.. The service manager went out of his way to coordinate the cost of the repair with Davis the AAA co. and also the painting of the damage by the tin knocker of Orleans which I had already scheduled because of an accident requiring the back passenger side door to be painted. I do not know of the quality of the work as the parts did not come in overnight. Balise has given me a rental as I live in Orleans until the repair is made ,hopefully on Monday. The service manager relieved me of having to negotiate with both Davis and Tin Knocker about the payment and also got me home from Hyannis. I wish I could remember the Managers name but will thank him personally when I pick up my car.

bburr0902

Aug 2, 2013

This was my first new car purchase after graduating college. The crew who helped me buy my first car was unbelievable. Jake Roberts was my sales guy and the experience I had with him was fantastic. He was always there to answer any questions or concerns I had. He made buying my first car easy and lifted a lot of stress off of my shoulders. Every time I walked into the dealership I was greeted by one of the employees and always felt comfortable. I definitely would recommend this dealership to anyone. They are very knowledgeable and make purchasing a car very easy and managable. Two thumbs up!!!!

tyema16

Jul 25, 2013

I recently purchased a new vehicle from the dealership and my overall experience was wonderful. Kevin Heinrich the Sales and Leasing Consultant was friendly, informative and patient. He showed me a few different cars but was able to find the right car for me for the right price. He was able to get my car payment in the price range that I wanted it to be plus I was able to get a vehicle that had a whole bunch of extras. James Tinsley the Business Manager completed the finance paperwork with me and he was also very friendly and knowledgeable. We were able to complete the paperwork in a timely manner which was greatly appreciated. Overall the dealership was wonderful. I would recommend anyone looking for a vehicle to go to Balise Hyundai of Cape Cod.

LoisCastel

Jul 9, 2013

My husband and I recently leased a Genesis from Jay Hoyt, the General Manager of Hyundai Balise of Cape Cod. The entire process was effortless thanks to Jay and his team of curtious and knowledgable professionals. I highly recommend this dealership for the overall wonderful experience of leasing a car and of course the great value of driving a Hyundai!

Pat Moore

Jan 15, 2013

I am extremely happy with the service I receive at Balise of Cape Cod from my sales representative, Judy McGlochlin to Tony the Service Manager and His very able, knowledgeable, helpful and polite staff. I ask many many questions and they are all answered quickly and politely without trying to make up answers. I find their answers very reasonable and correct. We have purchased 4 cars since 2003 from the Cape Cod Hyundai dealers Balise and the predecessor Miskinis, but not (Joe LaHamm).

maryjanecolon

Oct 10, 2012

I visited the dealership just to show my granddaughter a car that I liked. I was greeted by Peter Stout. He asked me if I would like to test drive the vehicle. It was a 2012 Hyundai Veloster. I said OK, and off me and my two granddaughters went. I was very impressed with the way the vehicle handled. I showed my husband and my daughter the vehicle. Everyone seemed to like the vehicle. I had no intentions in purchasing a new vehicle that day, I was just pointing out to my granddaughters a vehicle that I thought was "cool". When I returned from the test drive, I was approachedby JJ Hoyt. He asked what I thought of the vehicle. I told him I loved it, but didn't think I could afford a new vehicle. He ran some number for me, and they were not in my budget. I told him that if he could make the payments the same as what I was currently paying,I would consider it. I figured that would never happen and off I went. About 2 days later, Mr. Hoyt called me with the good news that my payments would remain the same,so naturally I had to now buy the vehicle. When I went in to sign the papers for my new purchase I dealt with James Tinsley. I have purchased many vehicles in my time as a driver, but never had such a good experience as I did with Mr. Tinsley. He was very professional and explained everything i detail that I was signing. He had me in and out in no time at all. Then I sat with Mr. Stout, who went over every inch of the vehicle with me. He was very helpful and knowledgable about the vehicle. He was able to answer all of my questions. He even hooked up my phone to the car. I would definately recommend anyone interested in purchasing a vehicle to Balise Hyundai of Cape Cod, and I have sent peple there for their purchase.

oscar

Sep 28, 2012

great buying and service experience . own a 2012 gennis coupe , and would rate it as one of the best cars i have ever owned . guys in sales were great , same with service and parts . liked my experience so much i bought my daughter a 2012 elentra , my wife is next for a sonata . would not go anywhere else . great job tony , doug and jim t. , keep up the good work.

Norm Edinberg

Sep 20, 2012

My 2012 Sonata radio stopped working. I couldn't even turn the radio on. I live in Truro, MA, over 40 miles from the dealer, Balise Hyndai. I called Balise and was transferred to Tony Berenthal who knew what the problem was and guided me through the process to fix it. Using his cell phone, he stayed with me as I followed his instructions and got the radio working again. His patience should be rewarded, since I am technologically compromised. Thanks, Tony and thanks, Balise.Norm Edinberg

JonJon

Aug 11, 2012

We were looking for a new sonata we saw off cape, they made every effort to get that car. When it wasn't possible to get the base model, they found us a well equipped one for the same price. I was impressed!

bjharding

Aug 5, 2012

THIS WILL SUBSTANTIATE WHY WE GAVE BALISE HYUNDAI IN HYANNIS MASS. THE HIGHEST RATING IN ALL CATEGORIES....I live in Kitchener, Ontario, Canada. My wife Judy and I have been vacationing on Cape Cod for 40 of the last 43 years. Prior to going to the Cape this year, we sold our 2000 Pontiac Montana and bought a 2007 Hyundai Santa Fe locally here in Kitchener. Recognizing that we would not have as much room in the Santa Fe compared to the Montana to transport all our stuff to the Cape, we purchased a car top bag on-line. While it had lots of space to store our belongings, the strap configuration to hold it on the roof of the Santa Fe was not the best due to the design (window placement etc) of the Santa Fe. We got to Cape Cod, but had to stop periodically and tighten the straps.Being not 100% happy with our car top bag, we decided to look around Hyannis for a hard top cargo carrier. We went to several places, but couldn't find what we wanted and at a price we wanted to pay. Finally my wife Judy said...why don't we go to the local Hyundai dealership which was Balise Hyundai on Yarmouth Road in Hyannis. So that is exactly what we did. We went into the Parts Dep't at Balise and talked to 3 very nice people, one of which was Mike. Mike listened very carefully to our request, and went on their Hyundai network to see if he could find what we wanted. He came back to us with some great news that he had found exactly what we wanted and at a price we were willing to pay. I had several questions regarding the compatibility of the car top cargo carrier with my Santa Fe two side rails and cross members(2). Mike went out in the yard and looked at my rail configuration twice and each time he went back inside and made a phone call to another Hyundai location to get my questions answered. He even produced a printout of the answers to my questions. That was on Thursday, July 12th, and Mike arranged to have it shipped to his dealership from New Jersey two days later on July 14th. I can't say enough about how Mike took our situation on as a personal challenge to help us. He went the extra mile ,and through his efforts Balise Hyundai got the sale. Mike never rushed us and was never pushy. He was patient to help us work through our dilemma. In short, Balise are very fortunate to have such a tenacious, kind and pleasant customer-focused individual on their staff. Then we met Tony the Service Manager who did the install on the Saturday afternoon. Like Mike, Tony is very pleasant and focused on his job. With the help of one of his staff, Tony adjusted the cross rails on the Santa Fe to accommodate the cargo carrier, and completed the install. He installed it in record time and did it in exactly the time I was previously quoted when I purchased the cargo carrier. Both Mike and Tony are excellent employees, and Judy and I wish them well.Finally, we went and saw JJ the General Manager, and expressed how happy we were with the service we got from Mike and Tony. JJ was very nice and was very appreciative that we had taken the time to stop by his office and tell him. In conclusion, if people that are reading this review live in the Hyannis or surrounding area and are looking for a great vehicle backed by customer focused staff, then go check out the inventory and the folks at Balise Hyundai on Yarmouth Rd in Hyannis...if you are like Judy and I you won't be disappointed. ALL of the information I have provided in this review is honest and unsolicited. I took the time to write this because Balise Hyundai deserves it .

SAMURAE

Feb 9, 2012

I was very fortunate to have discovered the listing for the vehicle almost simultaneously with its appearence, both in terms of mileage and price it met my criteria. Incidently, nothing else in the several thousand listings checked came even came close. I was equally fortunate in the dealership that listed the car. They were extremely helpful and staight forward from the outset. As a result I was comfortable making a substantial deposit without having even seen the car (I assumed perhaps incorrectly that I would forfiet that deposit if I elected not to purchase the car.) While apparently, there is alot more time consuming paperwork than I remenbered from past purchases the sales and financial person took the time to explain all aspects of the tranaction and in addition took the time to answer my questions. Where they where not familar or experienced in the area of my inquiry they brought in someone who was - for instance the mechanic who had set up the car. Although the car was 7 years old it seemed brand new without a blemish. I told a friend I felt like I'd won the lottery.As to writing a review in the dealer there would be no problem except that at that point in time my experience would be incomplete.

ssciarrillo

Feb 5, 2012

Nick is a valuable asset. He was very informative upon my entry. He explained all work to be done and displayed excellent customer service skills.

novacasa

Nov 20, 2011

This is an update from my 10/31/2011 8:04:40 PM review. My original experience with this dealership (and corresponding review) was HORRENDOUS. The main reason being the individuals I dealt with ( Mike - Sale Mgr and David Cronin -Salesperson ). After the horrendous experience, Louie and John took on the relationship directly. It was a 180 degree difference in experience. They actually cared about doing the right thing for the customer versus doing anything to make a sale like Mike & David. Based on a new review by someone else, it appears that David is still doing it. Mike to the best of my knowledge, is no longer with the dealership.Had my only experience been the one with Louie & John, this would have been a very good situation from the beginning. They went to all lengths to make things right...and I mean ALL lengths. The vehicle we wanted was simply not available in the region so they found it in VA/NC and had it transferred up here to MA/RI at their cost to show me that they were not the dealership that Mike & David were poorly representing.Based on this... I would recommend doing business with them again BUT.... if you run into ANY issues.... contact Louie or John immediately. Don't deal with poor salespeople anywhere....including here.James the finance guy was also very personable and good to work with.

Green buyer

Nov 19, 2011

Too many fingers in the pie. Net price kept changing.

plantliz1977

Nov 11, 2011

Lack of customer service and lack of communication from sales to customer. I was not told about the 398.00 dealership fee until the credit approval came back, 3 days after I first worked with the dealership. I received a phone call telling me the car was ready to go but not informed the car had a rejected inspection sticker until I walked in to pick up the truck. I was told may times by the sales manager he would check on the truck and call me right back, he did not. I was told I would received a full tank of gas and we only received 3/4 of a tank. When I asked what the tax, title and licence fees dollar amount would be my sales man said he would call me back with that info, he did not I had to find them on-line. When I mentioned this to the sales manager he said, you should have know what they are, you have bought a lot of cars on your life. I was not given a price break down sheet the first day I looked at the vehicle and I also did not meet with the business manager. The sales manager said, he thought I was in a hurry, thats why he did not have me meet with the business manager. The reality is, he never asked me if I would like to meet with the sales manager. I was told, "you know I am loosing money on this vehicle" by the sales manager.

RSAlcolea

Nov 2, 2011

My partner & I went to Balise Hyundai having done our research on line as to what car was the best suited for us. Our 91 Toyota Corolla had recently ended its long and useful life and among the cars that had made the finals were a few hyundai Elantras, excellent consumer report on all counts.We received fast and friendly help as soon as we walked in from John C. Crawley. We drove the choice car and saw another vehicle, a Mitsibushi that was also among the finals but a little too much mileage compared to the Elantra we were looking at. We decided that our choice was the right one and proceeded to the actual sale that was also fast and efficient. A few days later John drove the car to our home about an hour away. A very pleasant experience all around.

warburton1531

Oct 3, 2011

I was very pleased with the sales team on all aspects of the sale as well with the price and trade in value of my other vehicle. The finance was very pleasant and would recommend Balise Hyundai to everyone.

smcurreri11

May 10, 2011

I love how right when you walk in, everybody knows who you are and they come over and greet you and ask how you are doing. Eric had sold me my car, and everytime I getmy car done at the sevice center he always asks me how I'm doin and how my car is doing. And always asks me why I'm gettin my car done to make sure my car is ok. Louie always comes up and asks how I am and to make sure my car is doing well. I love walking in there and them knowing who I am and remembering me. Nick is new but he is a really good guy, when he worked in the auto service he always greeted me with a smile and asked me how I was doing and what I needed to done for my car. Now he sells cars and everytime I walk in there and he comes up and talks to me to make sure my car is alright. But all together its been a awesome dealership so far, I go there for all my car troubles because I no that they will take car of me and no that I will be happy at the end of the day with my car. I don't really know the other people that work there but when I walk in they always ask me how I am and what is going on with my car because they remember me from the time that I bought my car. Thank you for everything that you guys do and I will recommend you to all my friends and family anyday.

Hyundai Fan

May 2, 2011

This was my third Hyundai and second used car. This dealership, even though is over 50 miles away from my house, was the best place to buy a car so far. The sales people are not pushy, very nice and going out of their way to make the customer happy. I picked up the car with 24 hours from giving a deposit at 7:30PM a night before. If only the dealer were closer to where I live, I would take my car there for service as well.

glynch63

Apr 28, 2011

The experience I had at Balise Hyundai of Cape Cod was exceptional. They were truly down to earth, with a "no pressure" atmosphere. I have never enjoyed the experience of buying a car, and I have to say, I really enjoyed it this time. I felt like I was visiting an old friend and did not experience the dreaded task of purchasing a car. I would recommend this dealership to everyone. People here are just so down to earth. They really gave us an experience we will not soon forget. There professionalism was exceptional and their family like atmosphere really made this enjoyable. We witnessed past customers come in for service and they too were treated with respect and dignity. The employees at Balise Hyundai of Cape Cod were just as attentive to the needs of those customers as they were to the customers purchasing vehicles.

JOCELYN123

Mar 27, 2011

Hello my name is Jocelyn O'neil and i recently purchased a 2011 Hyundai accent from Balise Hyundai in Hyannis, MA. My Saleperson was extremly nice and so was the general sales Manager. Everyone else there was very pleasant to me as well. My fiance and i were having alot of car troubles with our 2002 Nissan Altima and we needed to get a new car desperately. They were so good to us since our engine had died in the altima they even gave us a ride home and offered to pick us up the next day until my loans went through. They were so good to us about everything and i am very happy that we choose to go to balise rather then another dealer. I give them A+++++++++++ in customer service and my fiance and i are very grateful for all the help they gave us. Honestly i dont think i want to go to another dealership again. Thank you Balise

ssciarrillo

Mar 23, 2011

My husband and I have enjoyed this dealership since we purchased 2 vehicles over a year ago. We bought our son a new Elantra and ourselves a used 2008 Tucson. I recently had the need to purchase tires for the Tucson and decided to stop into the dealership to investigate how affordable a new 2011 Tucson would be for us. From the moment I entered all of the salespeople were extremely pleasant to me. Eric Barros showed me vehicles on the lot and made the sale very easy for me. Louie Rezendes Jr(General Sales Manager) made the wait pleasurable and it was nice to see that the financial person was now James Tinsley who sold us our initial vehicles. Louie actually sent Eric to Dunkin Donuts to get me a coffee because they only happen to have flavored left which I do not care for. I also saw that an elderly woman who was waiting was hungry and they sent someone to McDonalds for them. It is this type of excellent customer service that makes people continue to use this dealership. I will(and already have) recommend them to all of my friend and family and anyone who should mention to me they need a vehicle. I sincerely hope that this rating gets passed on to them and they receive acknowledgement for their great service.Thanks for listening,Sue Sciarrillo

pmken

Mar 2, 2011

I had an excellent experience buying my Tucson from Judy MacLachlan. I met her when I was in the waiting room of the service department waiting for an oil change on my Sonata. Since I had my labrador with me, we struck up a conversation. At the time I was not shopping for a new vehicle but I knew if I ever was, I would certainly work with her. Shortly after that meeting, my daughter needed a new car so she got our Sonata and we bought the SUV. She has a great way with people, went out of her way to meet my needs. She even came by the house to bring some paperwork. I hope she is there when we are due for our next purchase!Balise should consider her a great asset to their sales team.

FredKathy

Feb 21, 2011

Sales and service folks friendly and knowledgable. Showroom immaculate. James took the time to fullfill my husband's wish to make the purchase a complete surprise....bow included! In depth explanation to all questions asked. Completely satisfied. Have already suggested this dealer to other friends. We are excited with our purchase (our second Santa Fe), and will re-visit this dealer again when it's time for another new car!

deanie1018

Feb 8, 2011

Went in to the dealership on February 5,2011 for an oil change on my 2008 Elantra and went into the showroom to look around and I was greeted very professionally from all staff. If i neede help or a cup of coffee, they were very nice. Ended up looking at the 2011 tElantra that was in the show room and took one for a test drive.Ended up falling in love with it and ended up buying it that day! Iwill say Louie was very helpful and assuring. Actually everybody was. I would definately send friends and family to your dealership. It was a great experience!!! Thank you to ALL!!! Sincerely, Daneen Kutnyak

rzott

Jan 25, 2011

I live on the Cape with few options which is why I visited Balise of Cape Cod. My father bought a huyndai four years ago and loves it and has not had any problems. Consumer Reports rates the Tucson very well in all categories. I had a few other cars in mind to test drive but only visited one other dealeship. Once I drove the Tucson I fell in love and didn't need to look any further. Judy, my saleswoman, was very nice and accomodating and eager to answer my questions even though I had only a few due to researching cars on the internet. After I decided the Tucson was for me, we worked closely with the Sales Manager, Louie (I can't remember his last name). He was very nice and upbeat and a pleasure to work with. Even my time with Jason, the finance guy, was pleasant and informative. I felt everyone was honest with me and not simply pushing me to buy a car from them. I had to go back to the dealership a few times, once to sign papers, second time to pick up the car, and a third time to have it inspected. Each time I walked in they all greeted me by name and still treated me as if that was the first time I walked in their door. They did not sell me a car and discard me. I would recommend this dealership to anyone interested in Hyundais regardless if the live on Cape Cod or not.

nmailloux51

Jan 23, 2011

This car buying experience was by far the smoothest and easiest I've ever dealt with. The sales person went above and beyond to make sure that I was satisfied from the time I walked in the door until the time I drove off the lot. I will recommend this dealership to others.

mberrelli

Jan 22, 2011

No pressure atmosphere. Very Knowledgible about their cars and the programs/rebates available. Delivered on everything they promised. Did not try to up sell. They were able toput us in the car with the maximum amount of features for the fairest price.

MaryDubuc

Jan 18, 2011

I was greeted warmly on my entrance to the dealership by James Tingley and offered a seat at his station where he offered me a coffee. He listened to my concerns and then proceeded to give me all the answers to my questions without trying to influence my decision for my visit. I was interested in trading in my 2005 Elantra for a newer model. The conversation was low key and comfortable for me as I needed to know what would be the best options for me. James and Jason in the business office made it a very pleasant transaction and I feel that I made the best decision for me based on their kind and wise counsel.I would recommend this dealership to anyone without any reservations. I have had my prior vehicle serviced here and have been more than satisfied with every part of the experience. The personnel are personable and make an effort to provide any information asked of them by me to help me enjoy my Hyundai Elantra. I look forward to continued collaboration with Balise Hyundai as long as I have my car.

mdmahone

Jan 18, 2011

I had a fantastic experience buying my new Sonata here. It was a car I knew little about until I arrived at the dealer and James did such a tremendous job explaining every detail of the car as well as how it stacked up against the competition without any pressure or bs. They worked with me on price and really catered to my needs in every way. And I love my car!

capecodmike

Jan 18, 2011

My experience was excellent in every aspect. I highly reccomend Balise Hyundai of Cape Cod. The sales associate (Tim) gave no pressure, just help and answers. The Sales manager (Louie) went above and beyond to get a good finance deal, the general manager (JJ) was very helpful and allowed us to take the car home to test it with our 3 teenagers. Also, as part of the deal, they agreed to fix several dings and scrapes on the 2009 Taurus X. After closing the deal, they took the car and sent it to have the body work completed. When I got the car back, it looked brand new! They certainly kept their word PLUS much more. I am very happy!

mhmitsjaim

Jan 18, 2011

I would recommend this dealership because the service was great, they know what car would fit with you and they have exceptional service. I thought that the sales person treated you like a friend other than a customer and I feel thats a good thing to do. I would deffinately come back if I needed a new car.

maryawoodbury

Jan 18, 2011

I bought a car in May and another in June both times great experience. I had an issue and took it took them and they took care of the issue right away. Would diffently recommend to others this car dealership. I am 59 years old and have bought alot of cars from different dealers and this was by far the best to deal with. Will diffently return when ready to buy again.

morganashley22

Jan 18, 2011

After totaling my car, I decided to visit Balise Hyundai of Cape Cod to explore my options for a new car. I knew I absolutely needed the car, however had no FULL intentions of buying a car on that particular day. After meeting with my sales rep, Judy MacLachlan, I was 100% confident in buying my car from them. The process went so smooth, there was NO pressure, & Judy was nothing but helpful with all the questions I had. Compared to my last car purchase, off Cape, this purchase was a piece of cake!! Thanks Balise of Cape Cod!!

SusieC

Jan 18, 2011

What a pleasure it was purchasing my new 2011 Sonata from Balise Hyundai last Wednesday. Tim Eppler was our salesman,and was so helpful. Absolutely NO high pressure, a true gentleman. What a surprise! The sales manager Louie Rezenedes, was so friendly, fair, and made buying my beautiful new Sonata a worry free, joyful experience. I felt he was sincerely looking out for everyone's best interest, and would be there in the future to stand behind my new Sonata. I would recommend this dealership to anyone.

JBORGE

Jan 17, 2011

Judith MacLachlan was the Balise Hundai of Cape Cod salesperson who sold my 2003 Santa Fe to me and then recently sold my 20011 Sonata. I have been very satisfied both with sales and service at this dealership. The dealership is also located not too far from my home.

acr12

Jan 17, 2011

I had a wonderful buying experience, it couldnt have been better! From the pricing to the excellent customer service. I have recommended this dealer to many friends and family members off cape due to the experience. It is worth the travel! Both the salesperson and manager made us feel very comfortable during the entire process.

fluker_barbara

Jan 17, 2011

I went to Balise Hyundai, not even sure if I would be able to purchase a vehicle. The minute I started talking with Jon alot of my worries were dispersed. He made me feel comfortable and explained everything with great detail. I've baught many vehicles in the past, and this was the easiest, most memorable experience I've had. I'd recommend anyone to buy a car from Balise, go see Jon at Hyundai!

rwsgilbert

Jan 14, 2011

The employees of Balise Hyundai of Hyannis are very knowledgable, professional and friendly. When my husband and I walked in we were greeted with smiles. I bought two cars from Balise. A 2011 Hyundai Senata and a 2004 Hyundai Senata for my daughter. Unfortunately I was rear-ended a couple of months after I bought the 2011 and Balise Hyundai had my car looking brand new again in no time at all. I would definately recommend Balise Hyundai to anyone who is looking to buy a new vehicle!