Used Cars for Sale at Auto Park Ford in Sturgis, MI

Ken145052

Nov 4, 2016

They were helpful , Jackie worked hard to make the deal possible , the car was nice but I do think they could have come down a bit more

Kpwhod

Nov 3, 2016

I really enjoyed my shop in experience with Jackie. He was very attentive and made sure that all my wants and needs were taken care of. The car that I wanted was at there dealership in Indiana (I didn't want to drive that far), and he sent someone to pick it up and deliver it to me he same day. The car was everything I asked for and the experience was great. They even gave me top dollar for my tradin. If you want great service friendly people and no one trying to get over on you. Then auto park ford is your place.

TerriLu2016

Nov 3, 2016

My first time new car buying experience was great thanks to Jackie Williams. He helped me pick out the car that was right for me and my growing business. He was friendly, honest and gave me the best deal! I never thought I could afford a new car but I'm driving a new Ford Escape with all the bells and whistles and I love it! And follow up to see how I was doing was great. I'll be buying all my cars from Jackie in the future! Thanks again!

fran sparrow

Nov 3, 2016

WE HAVE NOW PURCHASED OUR 3RD CAR FROM JACKIE WILLIAMS. WE ARE VERY PLEASED WITH HIS SERVICE. HE IS VERY POLITE AND EASY TO TALK TO AND EASY TO WORK WITH ON GETTING WHAT YOU NEED TO HAVE. SINCE THIS CAR WE PURCHASED ANOTHER ONE FROM HIM. HE WAS VERY EAGER TO PLEASE US AND HELP US IN ANY WAY THAT HE COULD. HEN WE PLAN ON GETTING ANOTHER AR WE WILL BE GIVING HIM A CALL. YOU JUST CAN'T GO WRONG WITH HIM AS YOUR SALESMAN!!!THANK YOU VERY MUCH JACKIE!!

odram1960

Nov 2, 2016

My name is Martin Haney and I am a big fan the salesman who took very good care of me and my vehicle needs back in May. The salesmans name is Jackie Williams. What Jackie didn't know was that I had been in retail sales for over thirty years and managed several companies with national award winning sales staffs. Over the years, my teams of sales people had been number one in sales and service several times competing against sometimes 800 other retailers. My experience with Jackie makes me wish I was still in the business. Jackie, by far, would have out performed anyone on my staff. I was a mentor of John Lawhon , the author of Selling Retail and The Selling Bible and Jackie reminded me what John told me ......" A customer will not care how much you know until they know how much you care." Thank you Jackie for everything and best of luck in your future. Marty

Fiesta Forever

Nov 1, 2016

I purchased my car here and it was a seamless process, I will definitely be buying my next vehicle here! I also have it serviced here and I'm always greeted with a smile and a very welcoming atmosphere!

VeranoOwner

Oct 18, 2016

I went in and was greeted right away by Andrew Eger. He was so helpful finding me a car that fit my needs and budget. He showed me several vehicles and advised me which would be the best for me. I test drove one car and fell in love with it. He sat down with me, did the paperwork and I was off to work. I went back the next morning and picked up my new car. If anyone is looking for a new car this is the place to go. EVERYONE was so friendly. Andrew Eger is the most amazing employee at Auto Park Ford in Sturgis, Michigan! Thank You Andrew!!!

Lon Sloan

Sep 1, 2016

I have exchanged several email to describe the vehicle we want. I could not get a yes or no answer. The individual I dealt with finally suggested I buy a new car. I took her advise and bought a new Buick Enclave, 4 buckets seats, gray interior, white exterior. 6,000 miles. I wanted a Ford Explorer, White, any color interior but no browns or tans, 4 bucket seats and third row seating, lowest mileage possible.

Karinia

May 23, 2016

Worst place to buy a car. The DO NOT stand by anything they say. They will bat their eyes at you and say all these nice things then the moment you sign the contract to buy the car, you are nothing but dirt to them. Even to try and get them to follow through on things they promised verbally and on paper to do and fix on the car. My car had a few things wrong with it that they would fix if I bought the car. They gave me the run around after I signed the paperwork even though they had it noted! They went against their word multiple times to the point they would leave me waiting in a meet up spot but would never show up. Thats right NEVER SHOWING UP. When THEY were the ones that told me the place and time. Not me. I would call them waiting asking if they were coming, and they would tell me they weren't. That other things happened instead. Okay? Ever thought of NOTIFYING your customers then? I took the time out of my day to drive to the location and then sat there and waited like an idiot to the point I had to call you to find out what was really going on. This happened 3 times. They are unprofessional. Here is another good example: There was a noise coming from my car and I suggested a failing strut since we just had it happen on another car. All the manager did (Jim) was walk over to the side of my car, push on my car and said 'nope not the strut.' I am sorry, but thats NOT an inspection. Thats a lame excuse to say you got what you want (I bought the car) now for me to leave. (GUESS WHAT? Took it to another place...It was the strut.) Then I continued getting the run around. Later to find out that the noise was actually noted in their initial look over in my paperwork. I could continue for ages on different stories or go into detail, but this would turn into an essay.All in short, they do not follow through on any of their words and when they ditch you, you become the problem or 'you don't work with their schedule,' even though you tell them 'anytime works' or 'you pick the time and day' DO NOT WORK WITH THEM. EVER.

Omar and Grace of Fort Wayne

May 17, 2016

Help us greatly in getting our dream car , walked us through to the little details of the scheme of our payment and help us get where our budget meets.. Very courteous and professional sales team... Thanks to Jackie and Brent ...

A client

May 3, 2016

The service manager was rude talking bad about a customer having a car there and. Then was very rude to me for just asking questions.

Disappointed_carguy

Apr 12, 2016

Bought a 2004 Yukon 5 months ago..done nothing but sink money and more money into it..this dealership doesn't care what they sell to you..and especially don't care once the vehicle is sold..should of listened to the other people who told me not to buy a vehicle from them..very disappointed in how I was treated

DAB

Mar 27, 2016

Asked for info on a car. (possibly a ghost car) The dealer never responded.

OutTheWindow

Mar 4, 2016

Everyone seemed honest and helpful (: love my new used truck.

Mindi

Feb 28, 2016

Best place for friendly customer service. Best car buying experience ever... Thanks Sandie and all of her patient and kind crew at Auto Park Ford!!!

mfk1978

Feb 28, 2016

Sandie and her crew at Auto Park Ford made buying my new Ford Explorer awesome.... Sandie was patient, polite, and so easy to get along with. This was all worth the 1 1/2 hour drive there and back to get the best customer service from a dealership I have ever had.. You guys are awesome!!!

Vek

Feb 22, 2016

They don't rush you in any way. They spend as much time answering all you questions. Didn't have to go to 3 different people to get answers. The owner even came in and shook our hand. That means a lot. People don't take the time anymore but Auto park ford spent a lot of time in person and on phone to make sure all your questions were answered. Trust me, they care.. Very nice people to work with.Love my new Ford Edge.

Super pleased

Feb 16, 2016

They were able to get me in the next day. The service was very good and they were very friendly. I have been doing business there for several years and I tell others about Auto Park Ford.

Up North Steve

Feb 14, 2016

Found a selection of 2014 Ford Edges I was looking for on Auto Trader available at Auto Park Ford. The dealership was two and a half hours away from my location. Spoke with Sandie Owen and she stated she had two left so I made the trip to Sturgis. Glad I did. The one that appealed to me did not have the leather I wanted but Sandie said they could have it installed for a reasonable price. The overall price of this vehicle was about $4.000 less than anywhere else. Sandie and staff were extremely helpful and made this car buying experience very enjoyable. Would make the drive in the future to deal with the friendly folks at Auto Park Ford.

dkh54

Jan 27, 2016

I went there in a 20 year old (very tired car) and drove out in a brand new 2016 Ford Focus lease that was a payment in my budget. Sandie Owen was the best, she went above and beyond running numbers to find something that worked for me. Everyone was so friendly and I just love my new Focus, thanks so much to you all!

Deployed husband--wife taken advantaged!!

Dec 30, 2015

My check engine light came on and had it looked at over my lunch. They told me it was the main computer going out in my car and would cost me $2000 if came back on! They charged me $106 dollars to hook up to computer. Told me if came on again would lock up my motor if drove on it. Two weeks later, it came back on. Took to my local garage where my car normally gets worked on. Was NOT the main computer for my car but just the heating elimate in my car! And it DID NOT cost me $2000 to fix !!! The dealership refused to return my money for reading my computer in car. I will never ever return to this dealership and in the Spring will NOT consider it for when I am buying a new car!!

Mpoley

Dec 29, 2015

I will never buy another vehicle from them ever again. They don't stand by their vehicles and once you drive off the lot you mean nothing to them.

Lewis

Dec 25, 2015

I was looking for a car similar to the one that I already had and noticed that dealership had what I was looking for!! I flew in to Chicago and John picked me up from the airport. He drove me around showing me where Michael Jordan lives along the way to the dealership. When we got to the dealership I was greeted by his son's whom work with him at the dealership. We sat down , he discussed the everything about the vehicle to me ( which he previously did over the phone) he showed me pictures of he and his kids and some of the Hot Rod's he had/ he sold ( my father and I are/ were also into Hot Rod's) We all had some laughs about his boys driving Hot Rod's to high school and what is teachers thought about it back then. I gave him the remaining balance due and I signed the papers for the vehicle. While sitting there listening to John (the owner) along with listening to his son's.. I thought, WOW... WHAT A GREAT FAMILY ....NOT TO MENTION A GREAT FAMILY BUSINESS!!!!!!!!!! Before leaving informed me that he had driven the vehicle and let me know ahead of time everything about the vehicle and basically told me that it was a solid car and that I can easily without any problems drive it back to Maryland (Germantown - which I did of course)--- without any problems-- whatsoever!!!!!!!! To conclude this review, I will say this. John and his son's offer you a phenomenal experience when you go to their dealership and here are just some of the reasons; THEY ARE HONEST, UP FRONT, NO HASSLE, CARING, FRIENDLY, TRULY WARM ..... I can really continue to on about my experience with the family here at this dealership..... above everything.... it made me TRULY FEEL THAT I HAVE A FRIEND IN CHICAGO!!!!!!! This dealership, this family and their business TRULY IS THE EXAMPLE AND SET THE STANDARD FOR NOT ONLY A SMALL BUSINESS BUT ALSO GIVES YOU THE CUSTOMER THE REASON WHY WE OFTEN GO TO A SMALL BUSINESS INSTEAD OF A BIG BUSINESS DEALERSHIP!!!!!!! YOU JUST CAN'T BEAT AN EXPERIENCE LIKE THE EXPERIENCE JOHN AND HIS SON'S/ FAMILY GIVE YOU AT HIGHLAND PARK...... YOU SIMPLY.... JUST CAN'T BEAT IT!!!!!! HIGHLAND PARK HAVE ALL THE ELEMENT'S OF WHAT IT TAKES TO BE SUCCESSFUL....... BUT THE THING THAT REALLY SET'S THEM APART FROM ANYONE ELSE........ THEY AREN'T TRYING TO FULFILL SOME COMPANY LOGO OR SLOGAN OR CREDE....... WHAT THEY DO JUST COMES NATURALLY TO THEM....... BECAUSE..... WHEN IT COMES DOWN TO IT......THEY REALLY ARE JUST AN AWESOME FAMILY.... LEAD BY A GREAT DAD.....WITH SOME GREAT BOY'S!!!!!!! I WISH YOU WELL JOHN.... SPEAKING TO YOU REMINDED ME OF MY DAD... I WISH YOU AND YOUR FAMILY ANOTHER 40 PLUS YEAR'S IN BUSINESS SIR!!!!!!! YOU AND YOUR FAMILY.. ARE THE REAL DEAL!!!!!!!!! THANK YOU FOR THE EARLY CHRISTMAS PRESENT!!!!!!

Rnc22791

Nov 30, 2015

Sandie in sales was awesome but the day we took our car home the brake light stopped functioning and being LED there are no bulbs to replace and they did not stand behind their vehicle. Asked what they would have done if I had noticed at the dealer and they said they would have fixed it but since I drove it off the lot for one day I am buying a 425$ tail light. If the navigation failed or something non safety related I would understand but this is a matter of safety!

Richard

Nov 28, 2015

Bought a 2015 Ford F150 pickup. Best trucks in the U.S. The sales person was very polite and understood what my wife and I was looking for. Also she did not try to get us to buy something that we didn't want.

Cynder

Nov 28, 2015

Siandie was very friendly and helpful . Her and Brett were excellent in getting us approved for a loan. Sandie was very informed about the truck we got . she synced our phones to it for us. I would recommend her to anyone.

jerell

Nov 16, 2015

really easy people to work with and it fast and easy.

Dissatisfied2015

Oct 29, 2015

I dealt with Jim device mgr. it took them two tries to fix my warranty issue. First try was a reprogram power steering, second try they had to replace the power steering motor. When they replaced the motor they left the battery near dead overnight in the cold. When I went to start it up the battery was dead. Jim said he woul get a techs to help. That never happened. He had it towed to the shop. Tells me batteries dead. My car was functional when I brought it in and now it's dead. Instead of picking up the tab for the towing I had to pay for it. After all that when I went to pay Jim tells me that my car is ready and out front. I found it in the back of the building on a dirt road parking lot. His customer service is very poor and should not be dealing with customers. Very dissatisfied and will be going elsewhere for my repairs. Also I have missed two days of work. Jim is not a good communicator, when you have a customers car for a day, at least call and update before you go home and your secretary has to text you to come back because you left for the day. Why would Jim tell me that a tech will come and look at my car when they are not an outsource dealership. Very negative experience, I would never treat a customer the way I was treated. I'd find a solution to help that customer and not cost him more money. I felt like I got robbed from Jim, not a person I would ever deal with.

Sherry

Sep 29, 2015

Very good overall experience! Sandie is a sweetheart come see her for your next vehicle!

KAREN

Sep 28, 2015

MY PURCHASE TODAY WENT VERY WELL AND I AM HAPPY SO FAR.

Ruby

Aug 21, 2015

Quick, fast, kind service especialy helping someone with no credit.

Very Rev. Fr. Richard Altine

Jul 20, 2015

Sandy Owen and the team at Auto Park Ford helped me get a dream car I never even dreamed I could afford.

Marge

Jul 13, 2015

Called them at 9 in the morning asked about a vehicle said they had it etc..Told them lived little over 100 miles away be there bout noon to look at it. 10:30 am get email from them telling bout vehicle. Get there round noon he isn't there "went to lunch". They try to find it can"t. Say well web site isn't up to date must have been sold sometime last week (rather rude in tone also) Other sales man half laughing says oh must be problems with comunication..Really problems with comunication.. he was also rather rude..why do you tell someone you have the vehicle when you don't, especially when have been told they will be there to look at it with all intentions of buying it, and you know they have a considerable drive to get there..Six o;clock at night an it is still listed on their web site for sale. 250 mile round trip for nothing..an their sales people find it funny would not recomend them to anyone.

Shaun Mears

Jul 8, 2015

The staff at Auto Park in Sturgis Michigan is Great. Sandie Owen is the best, I stopped in to look at a truck and she went above and beyond to find me a better truck that looked the same and had less miles on it. To top that she also had it brought to the Sturgis dealership so I didn't have to drive anywhere else to look at it. I drove the truck home the next day. I would highly recommend you stop in and see Sandie Owen when you are ready to buy your next car or truck.

Happylady

Jul 7, 2015

I've never bought a new car before and I was really nervous. Brent and the staff there made me feel so comfortable that I'll never go any where else and I love my new Ford Focus!!! Thanks guys!

Roger Gruver

Jul 7, 2015

The Auto Park Ford sales team are all great and helpful in buying a car!

Ford Man

Jun 17, 2015

Thank you Sandie Owen, you are great! Awesome service! You went out of your way to help us, really appreciate that! (still want to see the Grinch you have!lol)

Alexanders

Jun 14, 2015

We have a 2006 f150 and of course it s that time when things start wearing out, so needless to say it has been in and out of Auto Park garage seversl times in the last year. Jim Fogus the service manager has been great to work with

zach chapman

Jun 8, 2015

My experience with auto park ford was exallant. they treated me great

Tammy Whiting

May 11, 2015

Love Love Love Sandie!!!! She is such a wonderful person. Everyone at Auto-Park Ford, Sturgis are so nice and friendly. They will work with you and make sure you get the best deal possible.

Thomas

May 9, 2015

Auto Park Ford has great service and deals! Everybody was helpful and found good deals on the vehicles I was looking at.

DANA O.

May 6, 2015

I had a great experience today, Jackie and Andy were awesome. They got me approved when I thought I wouldn't be able to. I am very pleased. THANKS SO MUCH! Dana O'Dell

Wayne

May 4, 2015

Sandy very helpful and knowlegable. vehicle very nice great to drive and color very sharp.

ANGIE

Apr 29, 2015

WAS LOOKING TO UPGRADE FROM MY TAURUS AND NEEDED SOMETHING WITH MORE ROOM. SANDIE HELPED ME FIND THE PERFECT TRUCK FOR ME AND MY HUSBAND. CANT WAIT TO TAKE IT UP NORTH.

Chelsey M.

Apr 22, 2015

Very friendly people, great service. Great Experience!

Steve

Apr 16, 2015

Jackie Williams is great. handles the sales and answered our concerns well. Even went the second mile to sent the vehicle to service to check the brakes and air-cond unit. I will come back to the company for my next car... hopefully an explorer.

Nada Foster

Apr 13, 2015

It was a great experience. Everyone was so helpful and attentive. Great place to buy a car.

Matthew S.

Apr 10, 2015

Very friendly people throughout the dealership. Easy to work with.

a. kathy reger

Apr 10, 2015

very pleasant sales person. whole staff worked hard to make us comfortable and provide great deal on new car. enjoyed meeting service department personnel

betty hydorn

Apr 9, 2015

chris was really great he was very new and we were his first customer !all thw staff was great

KatKenobi49

Apr 6, 2015

I have had experience with Auto Park Ford in Sturgis and will go no where else....great team, friendly, courteous, and at my service the whole time!!! Sandie Owen ROCKS!!!!

Andrew

Apr 3, 2015

I had a quick fast easy hassle free car buying experience.

lzook

Apr 2, 2015

i am very happy with this great customer service and sandy finding the perfect care ive always wanted

doug

Mar 31, 2015

Sandi was very nice and helpful, not pushy.She worked hard to help me get the deal that I needed to make it work for me and my family.

john belote

Mar 27, 2015

love my 2014 F150 good day great price f150 nice truck sandy owen

Kain

Mar 27, 2015

Everyone we encountered was friendly and easy to work with.

WILLIAM W.

Mar 23, 2015

THE STAFF WAS VERY ON IT WHEN IT CAME TO MY WANTS AND NEEDS GAVE EXACT WHAT I ASKED FOR AND WITH A FUN PERSONALITY. THEY ASKED IF I WOULD PURCHASE ANOTHER VEHICAL FROM THEM AGAIN AND WITH OUT ANY THOUGHT I WOULD. THANKS AUTO PARK FORD FOR YOUR SURVICE AND CUSTERMER SATISFACTION.

CHAD A.

Mar 23, 2015

SHOPPING FOR 6.4 EXTENDED CAB 250 VERY HARD TO COME ACROSS AND THEY WERE VERY FREINDLY AND QUICK TO HELP IN ANY WAY

VELDA S

Mar 21, 2015

I HAD AN AVENGER MY SON TOTALED IT MY WAS TO BUY ANOTHER ONE BUT JACKIE HAD ME TAKE A FUSION FOR A DRIVE NOW IM AN OWNER OF A 2014 FORD FUSION

RAMMAN 1371

Mar 20, 2015

I was looking for a new truck because my truck was on it's last lag I found out about Jacky threw my mom who told me to go up and meet him. He got me a truck that I love and I would not by from anyone else.

Chuck Vizthum

Mar 19, 2015

Sandy, our sales rep., again did an excellent job finding us a great vehicle!

WILSON SINGLETON

Mar 19, 2015

Excellent customer service! I will most certainly come back for another car or truck in the future.

RONALD ANDERSON

Mar 18, 2015

Came in looking for a new vehicle and found one that fit me perfectly and everybody was really friendly.

RAEANNE SAVAGE

Mar 16, 2015

STAFF WERE GREAT AND VERY HELPFUL WILL HIGHLY RECCOMEND TO FRIENDS AND FAMILY VERY PROMPT

Norm

Mar 13, 2015

Everyone was very nice and Helpful. Sandie my sales person was great!

Skye Metty

Mar 12, 2015

Looked into 2007 dodge charger.. loved the test drive. Check engine light came on and they took care of the problem with ease. Thank you!

JACKIE & ANNE SANDERS

Mar 11, 2015

FROM FINDING THE TRUCK ON THE WEBSITE TO COMPLETEION IT WAS SIMPLE AND EASY.

jeep #1

Mar 10, 2015

over all experience was great. sales staff were helpful . ALL were friendly .

lisa m eger

Mar 10, 2015

came in for an oil change and had the opportunity to meet the nice service manager Jim. I usually don't like sitting and going to dealership to get my service done but it was a welcoming environment. I would come back again.

JORDAN MILLER

Mar 7, 2015

Sales representative were all very helpful and explained everything very well. they got me the lowest monthly payment they could, and sold the car at a pretty good price.

raul

Mar 6, 2015

excellent service I am pretty happy with the way the treated me it was fast and excellent

Bill TR

Mar 6, 2015

Pleasant experience overall, no pressure and made the process easy.

Amy shingleton

Mar 6, 2015

what a great staff at autopark ford Sturgis everyone is friendly and helpful through every step of the way,i would not shop at any other car lot.

jamie carey

Mar 6, 2015

The quality of service and attention from staff was excellent wouldn't shop anywhere else the facilities are amazingly clean no pressure to buy very caring employees that help every step of the process.

bryan bontrager

Mar 6, 2015

I had a great experience buying my truck here they explained everything in detail.

dustin

Mar 6, 2015

We had a fantastic time here. They went above and beyond in helping us find our perfect car. Great people with great energy!

Marvin Papke

Mar 6, 2015

Hadn't brought my vehicle here for some time. Heard they had new management and staff so brought my vehicle in and they delivered! I will let me friends and family know that Auto Park Ford is the place to go for service!

Chris F.

Mar 6, 2015

Brought my lexus here for some maintenance work. Cost me less than my local dealer and the staff was great! I'll drive the extra miles to come to Auto Park Ford in the future.

Trisha

Mar 6, 2015

Brought my non-Ford vehicle in for service and the staff was friendly, extremely knowledgeable and figured out the problem very quickly. They got the part coming, made sure there were no other issues and the vehicle drives great!! Would recommend Auto Park Ford's service department over any one else!

Joseph K

Mar 5, 2015

Great buying experience! Sales staff was responsive and friendly.

BRANDY POTTS

Mar 4, 2015

I REALY LIKE THE COUSTER SERVICE THEY ARE VERY FRIENDLY AND REALLY HELPFUL. I WOULD RECOMEND EVERYONE TO VISIT THIS FACILITY.

dadlad50

Feb 28, 2015

very helpful and informative. The sales staff was very friendly.

Doug and Sherri

Feb 28, 2015

Excellent customer service. Very happy with the quickness of finding us the vehicle we wanted. Sandie was very helpful. Great experience.

scott and lucy

Feb 28, 2015

service is great at this dealership and Sandie was great as she was on our last purchase in 2008

brock carper

Feb 27, 2015

my buddy Andy who does financing for the dealership and got me into a truck that I wanted and for what I waned to pay. recommend people to give Auto Park Ford a try when looking for a vehicle.

Shanan Staton

Feb 27, 2015

Everyone was extremely helpful. The sales staff was friendly. We are able to find a vehicle to fit our family's needs

PAULETTE SNAY

Feb 26, 2015

I CALLED AND ASK ABOUT MY DREAM CAR. THE SALES PERSON WAS VERY POLITE AND VERY HELPFUL. SCHEDULED A TEST DRIVE FOR THE NEXT DAY. SHOWED UP AND DROVE THE CAR. STARTED FINANCING. WITHIN NOW TIME I WAS STARTED SIGNING THE PAPER.

Chad Olds

Feb 23, 2015

Very easy dealership to deal with and very well customer service

Mike O

Feb 23, 2015

They were very courteous and up front. next time I'm shopping I will stop here first.

Karinia

Feb 23, 2015

Very nice people, very down to earth and easy to get along with. Very willing to work with you and help you with any problems you might have as well.

Ed Rich

Feb 23, 2015

Very friendly and informative about vehicle options

Brian Miles

Feb 21, 2015

VEHICLE IS AWSOME, THE SALES DEPARTMENT WAS VERY FRIENDLY AND RESPONSIVE. I WILL DEFINATLY RETURN AND RECCOMEND MY FRIENDS.

Nate

Feb 20, 2015

overall an easy and enjoyable process. Sandie Owen my sales rep worked very hard to help me. Thanks

Kenna Jordan

Feb 20, 2015

Overall experience today was great. IN all of the purchases of used vehicles we have made have never been given the experience that we were today with being greeted by friendly faces or being able to meet the entire staff of the facility that we purchased from.

TRISTAN

Feb 19, 2015

ME AND MY FAMILY CAME TO AUTO PARK FORD LOOKING FOR A NEW FAMILY VEHICAL. THEY WERE GREAT THEY GOT USE INTO A FORD ESCAPE. THEY R NICE AND HELPFUL AND EXPLAINED EVERYTHING WELL.

TIM JONES

Feb 19, 2015

AUTO PARK FORD WAS VERY HELPFUL AND WORKED WITH USE TO FIND THE CAR WE WERE LOOKING FOR THANKS.

MONTY ROSE

Feb 19, 2015

great place to buy a car, great people to work with.Will tell everyone I know to come here!!

STANLEY PERCIVAL

Feb 18, 2015

I AM VERY HAPPY WITH THE WAY I WAS TREATED NAD WITH THE WAY THEY WORKED TO GET ME INTO THE KIND OF VEHICLE THAT I WANTED.

MAX MILLER

Feb 17, 2015

They had the model and color I was looking for. Price was good, miles were low, and the sales team was helpful

Kathleen Wabinga

Feb 16, 2015

We had a very enjoyable experience here at the Auto Park Ford Dealer. Everyone very friendly and helpful I am very happy with the service and the Used vehicle that I have purchased everyone answered all our questions and I felt we were very well taken care of. Thank You.

JOSHUA CRANDALL

Feb 16, 2015

excellent service. helpful staff. Great price on the caravan.

CHARLES GARRISON

Feb 14, 2015

MY CAE BUYING EXPERIENCE WAS GOOD AT AUTO PARK FORD. I WOULD RECOMEND ANYONE COME HERE TO BUY A VEHICLE. AN SADIE WAS AWSOME RO DEAL WITH.

nakeesha

Feb 14, 2015

I really enjoyed Jackie's customers service and the team was very friendly.

nateLM

Feb 13, 2015

had a great experience here and im excited to drive my new vehicle

Tuck

Feb 13, 2015

found the right truck at a good price. The staff was really great, friendly and helpful.

bradley mcgrew

Feb 13, 2015

every one was nice and help me find what I needed.

Crystal Wolkins

Feb 13, 2015

Love the Fusion! Customer service was great!! Very friendly and helpful employees!!!

Bryon Reniker

Feb 12, 2015

Excellent service from everyone involved. They went way out of their way to take care of me both service wise and geographically (came up from Indiana to meet me an hour plus away in Michigan). Great experience!

A.M.

Feb 12, 2015

Was in a lease and wanted to purchase the truck. They made it easy to get the loan and work with my schedule.

Harsh

Feb 11, 2015

Found a 2012 Fusion online in Warsaw. The dealer had it delivered to Sturgis dealership for our convenience. Entire staff was very friendly and helpful.

LISA EGER

Feb 11, 2015

Was so happy to get my Ford Escape. I enjoyed the people who I met at Auto Park Ford and refer anybody I know looking for a vehicle to come in and let them help. Such nice friendly people to work with.

BOB REICHMAN

Feb 11, 2015

IT'S BEEN NICE. THEY LET ME KNOW WHAT WAS WRONG WITH IT BEFORE I BOUGHT IT AN GAVE ME CHOICES TO GET IT FIXED.

EarlW

Feb 10, 2015

Very professional, I had not purchased a vehicle in a long time and this was a really good experience.

John

Feb 10, 2015

Very positive experience, people extremely friendly and a smooth sales experience.

Robert CraZeeMexi Slocum

Feb 10, 2015

The service was friendly and very helpful. I will be back for another car purchase.

Skylar Hull

Feb 9, 2015

I knew the finance guy Andy and was hoping he would hook me up with a good deal. I got to work with Jackie during the process of buying my first car. It was a fun time and glad i made the decision.

AUSTIN SHAVER

Feb 7, 2015

I BOUGHT A 2013 FORD FOCUS, I ENJOYED LEARNING ABOUT AND EXPERIENCING THE PURCHASING PROCESS.

colleena stiles

Feb 5, 2015

i just bought a 2013 Chrysler 200 and sandie and the auto park team was awesome

ERIC AND LISA ROCKWELL

Feb 4, 2015

WONDERFUL CUSTOMER SERVICE. DROVE FROM COLDWATER TO LOOK AT A DODGE NITRO AND COULDNT BE HAPPIER. SANDIE OWEN WORKED WITH US AND MADE THE PROCESS SO SIMPLE.

SByler

Feb 2, 2015

We had a great experience at Auto Park Ford in Sturgis, MI. Jackie was very patient with all my questions even during the snow removal process.

New Blue

Jan 31, 2015

The people at the Sturgis Auto Park Ford are very helpful, courteous and knowledgeable. I would recommend the service here to anyone!

George Holmes

Jan 31, 2015

Only a short 25 min drive!! Only a short 25 min drive!! Well worth the drive!

Tim Nicholson

Jan 31, 2015

The buying process was great and the staff friendly.

Mark Randall

Jan 31, 2015

We found our car on the internet and were able to go home with the car the same day! Great personalities from everyone we met. They all work together to help the customer get what they need.

CD Collins

Jan 31, 2015

Jack was a friendly and helpful salesman. We will definitely look to him again for future purchases.

Heather Miller

Jan 30, 2015

Everyone at the dealership was very friendly and helpful.

T.J. Hall

Jan 29, 2015

Sandie was very personable and very informative in the process of buying the new vehicle.

SHELBY SPRINGER

Jan 28, 2015

BOUGHT A 2004 FORD FREESTAR FROM SANDIE OWEN. HELPED US GET A VEHICLE WE NEEDED. IF YOUR LOOKING FOR A VEHICLE STOP IN AND LET THEM HELP YOU. SUCH NICE PEOPLE AND GAVE US A GOODIE BAG JUST FOR BUYING A VEHICLE.

Kevin Steglich

Jan 27, 2015

awesome experience buying my truck from them! very helpful and no pressure sales staff. Sandie is the sales person I worked with and if your in the market give her a shot to help you out.

EatonGFriend

Jan 26, 2015

The service while I was looking for a new vehicle and after the fact were great. I would highly recommind this dealership to my friends and family!!!

WENDELL WILLMS

Jan 24, 2015

was treated with respect even as I was purchasing a vehicle that was just to get me from point a to b. Sandie was awesome and worked with me to make sure I got the vehicle. If your looking for a vehicle ask for sandie and thell them I sent you.

NORMAN VAN PELT

Jan 23, 2015

was in getting service done and decided to trade in 2 vehicles on a really nice 2011 Ford Escape. I am an older gentlemen and they treated me with such kind and comfort through the whole thing and made sure it was all types of shined up when I got to take it home. Stop in and see Sandie Owen and tell her Norman sent you.

Mike & Sharon Cross

Jan 18, 2015

Had a great experience ordering a new 2015 Ford F-150 truck from Sandie Owen. She was excellent the whole way through the process from ordering to delivering. I would recommend Sandie Owen if your looking to order a new vehicle. Thanks again, Mike and Sharon Cross.

Shannon

Jan 17, 2015

great Sales Team. Helped me fantastic. They worked with me to get me into the vehicle I wanted. Second vehicle I have leased from here.

Norm Stutesman

Jan 16, 2015

Sandie Owen went the extra mile. Very happy with the results.

Leis family

Jan 15, 2015

Jackie was a big help getting us in to a car we wanted.

THOMAS ATKINS

Jan 14, 2015

traveled a lot and came into dealership to repair my old f-150. ended up leasing a brand new 2014 ford f-150 from sandie owen.

Ashley Keiser

Jan 12, 2015

Jackie Williams is a great no pressure sales rep. Great deal close to home.

JUAN M ARIAS

Jan 12, 2015

AWESOME JACKIE WILLIAMS PROVIDED GREAT CUSTOMER SERVICE.

elvia munoz

Jan 10, 2015

bought a used jeep today from a nice lady by the name of sandie owen. she treated us well and let us drive a few vehicles before making our decision. felt like all the people there were friendly and made sure we were comfy. we appreciate the hospitality and cant wait to buy another vehicle.

Courtney

Jan 6, 2015

Jackie Williams helped me in finding my car. He was awesome and very helpful in the step by step process of getting my new car and gave me a great deal! I would recommend auto park ford and Jackie to anyone looking for new or used cars!

Brittany

Jan 3, 2015

Was very happy with our visit overall! Great customer service!

Sandie Owen

Sep 16, 2014

I WAS LOOKING FOR A JEEP THEY HAD SOME BUT WE COULD NOT COME TO GETHER ON PRICE SALE PEOPLE WAS GREAT I WILL COME BACK IF NEED A CAR SOME DAY I WILL SEND SOME ONE THERE IF I SEE SOMEONE THAT'S LOOKING FOR A CAR AGAIN THANKS FOR TRYING TO WORK WITH ME

Manny

Jan 23, 2014

Happy with a quick response and helping look for want I want

rarejazper

Jun 20, 2013

I highly recommend that you work with sandy! Kind, caring and very energetic about her job. Was helpful every step of the way and knew what she was talking about. No pressure whatsoever. Great experience.

debfarr

May 14, 2013

Sandie was excellent in wanting to work with us. We went to 2 other Ford dealerships before going to the one in Sturgis and they were very rude and pretty much treated us like we were crazy for wanting what we wanted. We have had a couple serious things happen to us over the last 3 1/2 years beyond our control and Sandie recognized that. The other places didn't act like they wanted to waste their time with us. We are a hard working couple that has been together for 24 years and pay our bills. We also haven't had a car payment in a few years and decided if we were going to do this for the last we are going to get what we want. Sandie was the woman for us and the Ford dealership in Sturgis was the place for us.

Davidk717

May 12, 2013

Awesome awesome service!!! I couldn't ask for a better used SUV! everyone is very helpful and really try to help everyone to the right car or truck thank you Auto Park

billamador

May 4, 2013

Sandie, from I had purchased a car previously, was extremely helpful in choosing the car to lease. I was pleased with the deal they offered for old car. All in all, a pleasant experience, if a little time consuming.

EugeneYoder

Apr 8, 2013

Great Dealership have purchased previous vehicles and have been very satisfied with Service before and After. Worked with 3 Dealerships on the Taurus I just purchased and got the best deal at Auto Park.

69stang4red

Apr 2, 2013

We were in the market for a new vehicle. I said Mustang - the wife said the family practical car the Explorer. Guess who won? Anyway, we met Sandie at Autoparkford in Sturgis and she was quite helpful and knowledgeable about the car we were interested in. We have usually steered away from the dealership when it was previously known as "Gateway Ford" and we were impressed with the changes from the new ownership. The selection was larger and if they didn't have what we wanted on the lot Sandie found it for us. The haggle over the initial sticker price we felt was very fair and she walked us through in detail about the Explorers and the options available. Not only was Sandie helpful but the finance department was great as well. They answered all of our questions and made us feel more at ease over our purchase and financing. Everyone we dealt with or talked to at Autopark were friendly and answered any of our questions. We were pleased with our purchase and once the vehicle arrived, Sandie was fantastic in going through all of the features and operating details. The service department has been great as well over a couple of recall issues with our 2002 Explorer. They fixed the problems in a very timely manner. To sum up our experience, it would be very safe to say that we will most likely make our next purchase at AutoparkFord in Sturgis Michigan and this time I'm sure it will be for a Mustang!!! Finally!!!!!!!!!!

0435wruby

Apr 1, 2013

I would like to say that my wife and I were very happy with the way we were treated. Sandie and all the people at Auto Park were very professional in the way that they worked with us.Gerry & Ruby Ferro

bej2013

Mar 27, 2013

I have never owned a Ford product before. We went in to Auto Park Ford in Sturgis to buy a used truck for my husband. (which we purchased). While we were there I said we were thinking about trading my 2006 Malibu Maxx that we had bought new at the Chevorlet dealership in Sturgis.I told her we had seen the new Ford escape on television and she took me out and spent time going over the features and answered all my questions. I was able to drive the escape and loved it. I wanted certain features and color and they did not have a vehicle on the lot that had what I was wanting. Sandy called and search until she found the vehicle I was interested in. She spent time, answered all my questions, made me feel that my purchase was important to her. Everyone at the dealership was excellent working as a team to get me the best features and best buy for my purchase. I picked up my vehicle last Friday and was so impressed with what this dealership offers. Sandy went over the features again and helped with all our paperwork. I was very impressed with the service we received and love my 2013 Escape. I would recommend if you are looking for a vehicle to visit Auto Park Ford in Sturgis. Ask for Sandy! She is great and I love my new Escape!

Jasonkoller75

Mar 24, 2013

I had a very good experience working with sandie on my car purchase. She made it a simple process. I would recommend this dealership to anyone wanting to purchase a new car.

BUCKEYE43517

Mar 22, 2013

Sandie does a good in helping you buy a car and the dealership is there to back up the saleso if nedd to purchase a car or truck see Sandie

Cassay09

Mar 16, 2013

Sandy was wonderful!! Loved working with her and her co workers they got me the best deal for my situation!! I will defiantly recommend her to anyone!!

maseengle

Mar 11, 2013

Our company and family members have been a doing business at this dealership for many years and we continue to get great service from them with every repeated service!

dperiod6

Feb 20, 2013

Never got a new car so fast. They got a good bank to finance quickly with no problems did not have to whell and deal with sales person going back and forth. So much easier to just go in and buy the car.

dbutler1271

Feb 18, 2013

The dealership was very clean and staff very friendly. We went in on Saturday and told them what we was looking for and on Monday they called and had the perfect truck for us. Very fast and friendly service by everyone involved in the transaction. We will be referring friends to this dealership.

farrboy

Feb 11, 2013

I felt so much at home. Sandie Owen was so nice and pleasant in assisting me with my new Mustang! Now I am th envy of my friends and have the coolest car. She explained all the options and packages available. I never once felt like I wasn't in good hands.

sf49erntx

Feb 6, 2013

My family has purchased 5 cars from Sandie Owen over the last 7 years. Sandie Owen worked with us to find the right car at the right price. Sandie Owen was courteous, explained everything so we could understand, and even followed up after the purchase to make sure we were happy. I have recommended many to see Sandie Owen for the purchase of their cars and everyone has always come away happy with her help, and recommended others to see her. Awesome person.

lindahershey

Feb 5, 2013

Sandy,When I decided to get a new car, I had a list of requests for the new car. She worked very hard to get me the car I desired. Unfortunately, the care I wanted she was unable to get me. So I looked on the lot and found the escape I am now own. Because I wanted a back up camera she was able to have one placed in my escape. I am very happy with the time and effort she put into getting me a new car. I am very happy with the my blue escape. She always does me a great job of finding me a car that will work for me.

stumcgowan

Feb 5, 2013

I purchased 2 vehicles from Sandie and my daughter also purchased one. Sandie was a pleasure to work with - honest , straight forward and keen to take care of your needs.

Cwaldron

Feb 5, 2013

Working with Sandie Owen when leasing our cars is excellent. She goes beyond the call to find us exactly what we want as far as color, size etc etc. she gets all the paper work do on a timely matter, she goes thru all the specks, answers all questions we have. She makes sure car is in super shape when we drive away with it etc. and even calls in a few days to check up on us. Sandie Owen is the best sales person out there

rsyesh

Feb 4, 2013

Sandie has been great to work with during the purchase of my new truck. She is not a high pressure sales person which I like as I could check out various trucks with different options and then compare pricing. Once I determined the features I wanted on the truck and my choice of color she provided choices of trucks available with the options and pricing. She has great product knowledge ande was quick to provide answers to all my questions. She will makes sure you are aware of all the rebates that are avaiable.I would highly recommend do business with Auto Park Ford in Sturgis.

chad.kielkopf

Feb 2, 2013

Very friendly, always willing to go the extra mile. Allows plenty of time to try the vehicle and check it out (which is very nice) No hard pressure sales tactics which I like. The service department needs a little more help.

Paul Trine

Jan 6, 2013

We recently were shopping for a new truck due to an accident which totaled our truck. My husband being a "Ford Man" immediately started looking at Auto Park Ford because of their reputation. Because this was not a planned replacement, we were very, very happy with the availability of the vehicle we purchased, along with the incentives which were available. We would rate our experience with Auto Park Ford as excellent. Our salesperson Sandie Owens and manager Al Germaine bent over backwards to see that the financing and availability of the vehicle got us back on the road as soon as possible. We would rate our entire experience at Auto Park Frod as GREAT!Paul and Sandra Trin

coleenross

Jan 2, 2013

I attended one of their BIG Tent Sales and bought a 2008 Saturn Aura. The salesman guaranteed me that if I would want to upgrade my car in the future they would give me full price of my remaining loan. (This is the reason I decided to purchase from them, thinking that they stand behind their price, etc) The day came when I was wanting to do that and went in to the dealership. Not only did they recant their statement, but also was told that my car was priced DOUBLE what it should have been when I bought it. I feel so betrayed and taken advantage of!!!! I will NEVER again buy from them and neither will my in-laws who have always bought their vehicles from them!!!!!

AshleyHoway

Dec 20, 2012

auto park ford in sturgis michigan is the best i went in there to trade in a vehicle to get me a bigger one because i have a big family and with in the same day i had my new vehicle sandie owen was very nice answered all my questions didnt make me feel dumb or stupid was quick as possible very polite every one there was very out standing