Used Cars for Sale at Andy Mohr Chevrolet in Plainfield, IN

Alongyear812

Oct 10, 2016

About a week ago, my wife and I decided it was time for a new car. I will spare you the details on our selection process and how we came to decode on Any Mohr. We arrived to the dealership early in the morning. We drove through the lot to get an overview of the inventory. We spotted several models that we were interested in, even exiting our vehicle to look at several. As my wife and I were looking at one particular vehicle, we were approached by a salesman. I was actually surprised that it wasn't soon that once "pounced." Nonetheless, he walked over as we were looking inside the vehicle. The. Ext thing that happened was the beginning as to why we ended up purchasing our vehicle. The salesman said: "Hello there folks! I can see you are looking at several vehicles here; I don't want to intrude on you at all. If you would like, I'll leave you my card and if you have any questions at all, give me or one of the other sales people a shout; my name is Rodney." And he walked away. This was a big change from other lots where you are hounded and the sales staff walk around the lot like buzzards over a carcass. My wife and I finished looking at the vehicles we saw and went to several other lots in the area. After looking at several lots, we stopped to review. We decided that we liked a few of the vehicles at Andy Mohr Chevy but, more than that, we said: "let's go see Rodney."We arrived back to the lot, found Rodney, and began telling him what we wanted. We told him year, mileage, price range, and payment. Rodney found us almost exactly what we had in mind. After a test drive, we were ready to make a purchase. After some negotiation and price haggling, we decided on a number. Rodney began preparing the paperwork and arrived back to escort us to the finance manager. This is where our experience changed. From the moment of walking into this young man's office, I was offended and disrespected. This finance representative, Jonas, was one of the most disrespectful people I have ever talked to. He belittled my comments, talked down to me, and spoke to me as if I had no idea or education on the car-buying process.After listening to this man for several minutes, I walked out of his office. I had to speak with my insurance company on coverage and options before completing the purchase. I did not want to continue to to deal with this man, however, my wife was set on this car and we were motivated (and the car was really a good deal).Knowing that I only needed to speak with my insurance company (USAA, customer service is 2nd to none with them and the conversation wasn't going to take long), my wife stayed in Jonas' office. Apparently, my conversation took too long and my time and business wasn't I'm important to him because he told my wife she needed to wait in the hall and he had other clients to deal with. To say I was furious would be an understatement. Rodney made every attempt to correct s problem he didn't cause. To be 100% honest, if it had not been for Rodney and the respect he showed me and my wife and the genuine attitude he had, I would have walked away. Rodney ended up speaking with managers and getting us in with a new finance representative and she was leaps and bounds better. We left with the car and the feeling that we got a good deal. And it was all because of our salesman, Rodney. I would only recommend this dealship to other if they have Rodney, or a salesman that is of the same mindset as him. If I was basing this off of my experience with the finance department, I would tell you to go to the nearest "we take your money" car lots and give them your business.

Chris

Oct 3, 2016

Price was misadvertised. It was never acknowledged. Instead it was suggested I had my numbers wrong. Don't waste your time.

R. Perez

Sep 25, 2016

I just moved to Plainfield and needed a Chevy Dealer to service my Silverado. Dealership and Service department very welcoming and helpful. This is where I will come from now on for service on my truck.Thanks!!

richard franklin

Sep 3, 2016

They did an excellent job. They were professional with me by answering my questions about the car.

PDKK

Sep 2, 2016

I made an appointment 4 or 5 hours before I arrived at the dealership. I was told whom to ask for. I drove 45 minutes to get to the dealer and arrived within my stated time frame. The person I was suppose to ask for was gone and it appeared that no one knew that I had an appointment. The assigned sales person was courteous and tried to be helpful but again she knew nothing about why I was there. Once we established what I had come to see, they had trouble finding the vehicle. Finally that had to take us in another car to a back lot to see the vehicle. The vehicle had been washed on the outside but the inside was trashed...literally if looked like someone had upended a bag of trash in the car. It was so filthy that I refuse to even get in it. I think the salesperson was embarrassed or at least I hope she was. She ask me if I would be interested in looking at it again and I told her not until everything they were going to do to it was completed. She called me some days later telling me it was almost ready if I wanted to come and see it. Again I told her, I was not going to drive back to the dealership until it was totally completed. I have not heard back and am not planning on going back.

carl quinn

Sep 1, 2016

JOHN MEER MADE US FEEL AT HOME AND MADE IT A WONDERFUL EXPERIENCE

Tonya C.

Aug 16, 2016

Ashley is awesome and so is everyone else every time I take my vehicle there to be serviced. There are closer dealerships to take my vehicle to but I drive further out of my way because of how accommodating the staff is regarding my vehicle's needs. Please let them all know I gave them a 10.

Markie

Aug 5, 2016

Greatest dealership I have gone to I have gotten 3 vehicles from Andy Mohr plainfield

LeAnn

Aug 4, 2016

Great place. Everyone was helpful and very nice. I had a appointment for my oil change and tire rotation. The lady that checked me in was so very sweet and helpful. I have always been very satisfied every time I bring my car in for my oil change. I don't have to wait long either.

Steve C.

Aug 4, 2016

I would definitely recommend anyone in need of a new vehicle to look up Andy Mohr Chevrolet. Huge inventory, very friendly and knowledgable staff equals great experience!!

Nadine Raymer

Aug 2, 2016

having managed a store myself, I know it is hard to get everyone to be so kind and generous , but Andy Mohr was 100% great with customer service. I have already recommended them to several people that when they become ready for a new vehicle to go see them.

Tom H.

Jul 24, 2016

Very well trained and pleasing people and more than willing to help you. You can't walk anywhere there without people asking if you need help. I bought a vehicle and couldn't ask for it to go any better than it did.

Mary C.

Jun 28, 2016

I was impressed with all the sales people and how they didn't leave anyone hanging around wondering where their salesperson was at. Josh was extremely helpful and went out of his way to help me get the car I wanted. I was at another dealership 2 different times during this past year and twice this year and the salesperson and finance just didn't want to work with me. Wanting to put me in a car I didn't want and left me sitting in an office for hours and wanting me to pay more for that car and it didn't even even have that much on it. Once again I would recommend Andy Mohr and my salesman. I have already told several people to check Andy Mohr out.

Cornerstone Fleet Manager

May 28, 2016

Rick Brandes has been great to deal with. I have been purchasing company fleet vehicles for over 15 years, wish I would have found Rick and Andy Mohr Chevy sooner. Gary and his team in service are a class act. They are quick with service and repairs and really go out of their way to assure we get our fleet vehicles back to service as soon as possible every time!

nevergoingback

May 27, 2016

Boyfriend bought a used 2007 Chevy Cobalt, was told it was in good condition. One month after buying the brakes needed to be replaced, after three months the battery was having issues and had to replace as it had gotten so low that it actually froze over in November; battery issues again in March and found out it's because of the "GPS" locator the bank had them install and it was drawing power when the car was off. Andy Mohr claimed they couldn't fix or touch it without the approval of the bank, contacted the bank and they said Andy Mohr is responsible for all repairs on the GPS and they don't need permission since Andy Mohr installed it -- and they want him to pay $100 for a full diagnostic to verify it's that part, even though he showed them the findings on our diagnostic tool. Now, we've figured out that the fuel pump (which had a recall but not in our state?) is cracked, which is going to be a $700+ repair, along with the new battery that was $200, oh and when we went to a mechanic friend to do a diagnostic for free -- ALL FOUR struts need to be replaced. This car was $10k and he had to finance it, so we're stuck with it for a long time -- should've looked at the carfax report first because it lists the history-based value at less than $4k. This car is nowhere near worth the trouble it's caused, if he doesn't unhook the battery every night he'll have to jump it in the morning because it will be completely dead. I understand that people who buy used cars get the short end of the stick, but have a little pride in what you sell and let someone know if they'll need to put more money into actually fixing the car.

Worth the 60 mile drive

May 24, 2016

We pulled into the dealership looking for a particular truck. We were looking for a Silverado 2500hd gas 2 wheel drive. After looking for a few minutes a salesman (Terell) showed up and a couple minutes later Jerome showed up explaining that this was Terell'so first day as a salesman. I explained what I was looking for and there was actually one sitting right by where we had parked. Jerome took over and got us into it to see it up close and we also took a test ride. The rest of the process as you would expect. Here's my offer,here's our offer and so in until we met in the middle. They appraised my truck a little low I thought but by the time we were finished I got the deal I was after. Even the finance department side went well. I really have nothing negative at this point to point out.

JoeB

May 16, 2016

The employees at Andy Mohr Chevrolet are always very pleasant and helpful. I have worked and been around Automotive shops for 25+ years and Andy Mohr Chevrolet is one of the best.

Nicole

May 13, 2016

Awesome experience in both the sales and service department!

Firecop

May 4, 2016

Great dealership. Personnel very nice and helpful. Willingness to work with customer is tremendous.

Steve M.

May 4, 2016

My salesperson Austin Norman was very personable and was very patient with my decision making and knowledgeable about the Cruze that I bought. The dealership is very comfortable and clean.

chris

May 3, 2016

oil change with complete warranty check up was fast and efficient.

woolseyro

May 2, 2016

Great experience! Very friendly and helpful. Jay and manager Joe are really great to work with!

EG

Apr 28, 2016

Wes did good trying to get us he best payment on the 2016 Silverado.

Mike Chapman

Apr 28, 2016

I called and ask for sat appointment. They are open until 4 pm. Told me its first come first served. Poor communications. Service tech rude and un professional.

Deanna

Apr 23, 2016

The salesmen spoke to my daughter and me for 30 minutes.Took my information and gave it to the financial person.Made us wait for 30+ minutes. Came to where we were seated and told me the only way I could get into a car was with a large down payment and even then it would have to be a 2012 or possibly 2014...but nothing newer. My daughter asked about leasing, the salesmen said absolutely out of the question.The financial person did not even come out of the office to speak with us or to explain what the issues were.The salesman eluded to the fact that there was no other dealerships that would or could help me.Thankfully my daughter and me did not listen to him.I have been in a 2016 Ford Fusion with all the perks...it was leased.I will not ever go to a Chevy dealership again, nor will I ever recommend it to family or friends and Chevy has Andy Mohr's dealership to Thank for that.

Ashley C

Apr 22, 2016

I will never go anywhere else for a vehicle! I first talked with an internet coordinator named Sheri Sanchez. This was our first time purchasing a vehicle through a dealership and she was so patient, making sure all of our questions were answered. When we were finally ready to purchase a vehicle, she set us up with salesman Ron Sharpee. We had our 2 small children with us and he was just as patient and it was very obvious that he payed close attention to what we were looking for. Once we found the car we were in love with, he went above and beyond for us and we couldn't be happier. I wish I caught the gentleman's name that did our insurance because he also went above and beyond, but our kids were over it at that point. Lol I highly recommend checking them out for your next vehicle purchase!

AshleyCope

Apr 21, 2016

I will never go anywhere else for a vehicle! I first talked with an internet coordinator named Sheri Sanchez. This was our first time purchasing a vehicle through a dealership and she was so patient, making sure all of our questions were answered. When we were finally ready to purchase a vehicle, she set us up with salesman Ron Sharpee. We had our 2 small children with us and he was just as patient and it was very obvious that he payed close attention to what we were looking for. Once we found the car we were in love with, he went above and beyond for us and we couldn't be happier. I wish I caught the gentleman's name that did our insurance because he also went above and beyond, but our kids were over it at that point. Lol I highly recommend checking them out for your next vehicle purchase!

Chuck Strickland

Apr 17, 2016

I "was" going to lease from a southside dealer but thought I should see what else is out there. The Salesman and Sales Manager I dealt with put in overtime to get me to be an Andy Mohr customer. I worked them over trying on just about every new truck like a pair of shoes! Finally found what I liked, then we all worked on pricing. They found me every discount they could and got me alot of truck for a great lease term. I can't wait for the next one!

Nettie

Apr 14, 2016

I was looking for a used car and was shopping around. Many dealerships/lots do not put prices online. Others will not give information out unless you go in person making it hard to do good research. Sean Benefiel was very helpful online and made my appointment. I dealt mostly with Austin. I did not purchase a car because those in my price range did not fit my needs. However, Sean and Austin were very helpful and honest. And, when one is purchasing such an important product, honesty and integrity are the most desirable qualities in a salesperson.

Stephen Gray

Apr 12, 2016

My first time buying a car car salesman was very professional with everything great price perfect car I will definitely be going back again no issues at all

TMeece63

Apr 8, 2016

In the last 3 months I have bought 2 cars and 1 truck from Andy Mohr Chevrolet. I have also had all of my vehicles serviced here. Joe Zimmerman is a knowledgeable and friendly salesperson that understands what I am looking for and ensures that I find the right vehicle that fits my needs. Ashley Gallegos has outstanding customer service skills and informs me of the services needed on my vehicle and ensures that that I am well informed. Both are the reason that Andy Mohr Chevrolet is my only car option for sales or services!

Gina02

Apr 3, 2016

It was my first time to Andy Mohr Chevrolet and the salesman Jay gray was very helpful and very informative and make sure that I was able to look at all the cars that I wanted to look at. Jay also tried his hardest to give me the most reasonable deal out there my first trip to Andy Mohr Chevrolet was great and I hope it is for other people also.

Melissa

Apr 1, 2016

I was very satisfied with my purchase from Andy Mohr, I purchased a 2016 Chevy Silverado 1500 LS. Troy Fox was my salesperson and he was the best, he answered all of my questions and I never felt rushed. I was treated like I was the only one there to make a purchase, when in fact they were very busy. I never felt like I was not important, and felt very comfortable with the entire experience. I would recommend this dealership to everyone. I am a very happy customer, and was a returning customer.

Ashley

Mar 29, 2016

I went to Andy Mohr to get a diagnostic done. The lady that was helping me was Ashley. She was very pleasant and helpful

Banty

Mar 24, 2016

: Thinking I was encountering a come on, I called about online listing of truck. I called,spoke with Linda who said truck was still available. I arrived, Linda turned me over to Josh Cohen. I could not have dealt with a better guy.While showing me this older work truck he listened to my needs(gardening). I decided this wasn't it, a manual. Josh didn't just let me leave, he looked for another within my budget and needs. He did some work to get me an OTD price within budget. The truck now sits outside and I feel I was given the best possible service.Thanks to the Andy Mohr team. Also helped me with insurance through Provident(SR22), I left with all my needs cared for in one stop. Well, on to BMV, ugh!

John Garrison

Mar 22, 2016

I have bought several cars from James Mack. He has always had my best interest in mind. Have sent others there as well and they were treated very well. I have also had my vehicles service work and any warranty repairs.performed at andy mohr. They are always polite and get me taken care of in a timely manner. Dealership is always clean and everyone friendly.

gerald Webb

Mar 5, 2016

Salesman did a good job. Once introduced to sales manager Cooper, transaction went downhill quickly. He was rude and condescending. Unwilling to have give and take discussion regarding a truck purchase. Told us our thoughts on purchase price were basically "crazy". Very unprofessional they lost the truck that we had an appointment to test drive, should have left then but really liked the truck but left without it.

Michele L Utsler

Mar 2, 2016

My overall experience was great, their in house detailer could use some training but they sent my truck to Ziebart to make it right & provide me with a rental each time they had my truck. I was so impressed with my service i sent my Mom to buy her new car from them. Over all i feel they bent over backwards to make us happy & we're both happy with our purchases.

Lloyd T.

Mar 1, 2016

Friendly and professional service from employee in service drive. No prolonged wait while vehicle was being serviced. Very satisfied.

gtarman

Feb 9, 2016

Best way to describe it.........Smooth and painless. from the test drive to them handing us the keys,it was all up front and no surprises. You cannot say that about most dealerships.

sowers26

Jan 4, 2016

UPDATED! !!!!!!The service department is a JOKE!!!!! I took my 2009 chevy trailblazer in to have it looked at after putting a new motor in due to the old one going bad. It had a random misfire and was very hard to start. It also needed a sensor to be relearned and I did not have the equipment to do that. The first time I took it in they said they could not figure out what was wrong with it and to just drive it the way it was. I took it back the second time due to it getting worse and I was informed the next day that the engine was bad. Now being a mechanic for 16 years I tried to give them other options before just jumping to the engine is bad but he did not want to listen and said yeah we could do that but its not going to do any good with the engine being bad. He then asked me if it was still under warranty and I said yes so he told me to call the warranty company and see if they would cover it and if so they would put it in. After about 10 minutes of talking with the warranty company I ended up and gave them the dealerships information and had them call to verify what I was saying. When the warranty company called and talked to them the guy that they talk to they said was rude and very defensive when they started asking questions about how they did their tests and what tests they ran. The warranty company did end up sending a new motor and Chevrolet put it in but when I called to find out when they were going to mail the check for the labor reimbursement they inform me there was nothing mechanically wrong with the motor that it was in perfect condition so they would not pay for the labor. So I tried to contact the service department 7 Times with no call back so I took off of work and headed to the dealership to talk to them in person. As I started to tell the guy what the warranty company said he got very upset and very defensive and kept walking away from me. Then he basically said there was nothing that they could do and sent me on my way. When we went to pick up the truck my wife drove it and was taking our kids to a family member's house. About 15 minutes down the road all the sudden the truck was smoking so bad my wife couldn't see the car behind her. Come to find out they didn't hook up one of the transmission lines correctly so it was spewing transmission fluid all over the motor. By this time the service department was closed so we talked to somebody in the sales department and they ended up and sent us a tow truck and gave us a loaner car until ours got fixed. I got a call from the service department the next day saying that they fix the truck and that it was ready. This time when we went to pick it up I drove it and I ask them why it was still having the hard start issue and the misfiring. He said there was nothing wrong with the vehicle and I said but the check engine light is on you can feel the misfire and you have to crank and crank and crank before it will start. He once again told me that everything was fine and they did not find anything wrong with it. We had this problem before the first motor went bad so I knew it wasn't anything with the motor itself. There is a lot more that i could say but I think you get the point. I filed the complaint with GM. After a couple of days of dealing with them they informed me that they were not going to help me because the dealer said that they we're not going to do anything about it so GM denied my request for help. So I have now filed a complaint with the BBB and I've also put my complaint on dealer rater and now on here and I will be putting my complaint on every website I can possibly find. I am currently another $3,000 in the hole on this truck because of the dealerships misdiagnosis and it still runs like crap.UPDATE TO THIS POST.....We have now found more issues with the truck that are related to the work that they did. My wife came home and said that the steering on the truck felt really loose. I went out and looked at it and the first thing that I see is the inside of the tires are bald. The more that I looked the brake caliper on the passenger side was VERY loose. Now on top of the $3000 they ripped me off for, I now have to get an alignment, new tires and brakes. I have been told over and over they can't and won't help. These CROOKS got their money and are trying to run. I think they got some of their mechanics out of a cracker jack box. I am sure that they will somehow say it is our fault. That they didn't even have to touch the wheels brakes or Alignment to replace the motor (and you do because the front half shafts go through the oil pan). I am looking into more options on what to do about this whole situation. I would suggest NOT using this dealer for your service needs. Go across the street to the Ford dealer. They will work on your chevy and make Sure it is right. (So I've heard).

Buzz

Dec 23, 2015

My salesman did a excellent job on getting me the best deal on my silverado ! I wasn't very pleased at first probably because was in hurry to leave but after giving him another chance he did a great job! I want to thank him and the sales manager for their hard work!

sglq2015

Dec 1, 2015

Love that place! Always treated well and everyone is very friendly.Jim Simpson is always so helpful and knowledgable. He has a way of making you feel like you are the only one in the showroom that even matters. This is my 2nd vehicle I have purchased from Jim & Andy Mohr Chevrolet.Keep up the good work!Thank you, Susan LeachIndianapolis, IN

theriz

Nov 17, 2015

The sales team did a nice job of answering all our questions and worked with us to find the best car and deal. Mike did a nice job explaining all the bells and whistles on the new car!

Toni M.

Nov 17, 2015

I live in Hazelcrest Illinois and I heard about Andy Mohr Chevrolet in Indianapolis Indiana from a friend. I was told about a salesman that will provide excellent knowledge of the autos and pricing to fit your budget. I contacted the dealership, spoke with Alphonso Williams who helped me locate the exact vehicle I was looking for. I was on a budget and didn't want to go over it, so I explained to mr Williams what I was looking for. Within a week, he called me and said "I have the perfect SUV (which I wanted) he sent me pics of SUV inside and out....I knew the mileage, car fax report, details of previous owners, everything about the vehicle...... I fell in love with the truck and said yes. Thank you Mr. Alphonso Williams for being a great salesperson and a true friend.

Just the facts

Nov 14, 2015

16 months again we took out Pontiac G-6 in for an oil change, simple enough. Picked up car seemed fine. Next day car sounds horrible, have it towed back to Mohr's. They proceed to tell us the timing chain need's to be replaced, $1600.00. Months later having noise problems again, they say let's change the oil every month to be safe. Okay, will do. 3 months ago they say looks good, let's just go 3 month's this next time. Get a call from them Nov. 2nd reminding us it's about time. Wife is off election day so she takes it in for oil change. While she's there she talks to a salesman (Josh) about possible trade in for new car. He comes up with a lease deal, she say's she has to talk to me first. So the next morning she starts the car and once again it sounds like crap. Had the car towed back to them and guess what? It's the timing chain again! Now this car has 82,000 miles on it, seems strange this goes twice in 16 months? they say they can't guarantee it won't happen again, so I come in with wife to see about trade in and check out the deal that Josh told my wife about. It is now 11/4. So my wife had told Josh she wanted payment about the same or less than she currently had. He say's no problem. So 3 hours later he comes to table and say's "sorry, that lease deal ended on the first" Unreal, how does this guy not know that the deal ended 4 days earlier?? He then offers a deal that would have DOUBLED the car payment. We just kind of laughed and said no way, that's BS, got up and went out to our car. Before we could leave, Josh and I think his boss come running out to our car saying they would take care of us and to give them 24 hours. It is now 10 days later and not a word from either of them. This dealership is really poor for both service and sales. Went to Bill Estes Ford in Brownsburg, got a car next day, they were awesome!!!! Will never go to any Andy Mohr dealership again!!!

Snowbird1956

Nov 2, 2015

We have had several occasions for routine service and minor corrections on our 2014 Traverse LTZ, our service contact, Nolan Hays, has always ensured that "the right thing" is done to get us back on the road with as little inconvenience as possible!

sowers26

Oct 8, 2015

The sales department seems to have it together. The service department on the other hand is a JOKE! !! Took my 09 traiblazer in after I put a new engine in it. The old one threw a rod. It had a random missfire and hard start issueand was told that they could not find what was wrong with it. (This was wrong with it before the new engine). I was then told to just drive it the way it was. I took it back when the problem got worse and they then proceeded to tell me that the motor was bad. long story short I had them talk to the warranty company and the company sent a new motor and Chevrolet put it in.the old motor was then sent back to the company to be tested. the warranty company called me and said there was nothing wrong with the motor. so therefore they were not going to the cover of the labor for having the new motor put in. I told Chevrolet about the warranty company said and as I was telling the guy he got mad and walked away and would not talk to me. he then basically just said there's nothing we can do and sent me on my way. I have since filed a complaint with GM and with the BBB. GM talked to the dealership and the dealership said that they were not going to do anything about it so GM said they would not help me because the dealership said no. so that is when I filed with the BBB and I am still waiting for a reply from them. I guess my next step is going to be getting a lawyer and filing suit. also when I talk to GM she said oh well they all know what they're doing because there ASE certified and I said I was a mechanic for 16 years 10 of which were in the military and all ASE certification is, is you spent the money and took the time to take some online test and they send you a certificate ASE certification is a joke just like being a licensed contractor all that is, is sending in money and they say okay you're a licensed contractor. anyway now I am $3,000 further in the hole with this truck and it still runs like crap.

DEE DEE the disapointed

Aug 17, 2015

They make you think your getting the chemical your looking at...and once your there make you feel like why am I here....They advertise they take any credit...when they really don't... When searching for a vehicle I was looking at by here pay here and they came up when they don't do this at all...They gave me a certificate excepting the deal and told me to come sign my paper work and drive my car home...To my surprise when I got dropped off there I wasn't getting a car they really hasn't even started any of the paperwork...and the sales lady that had been calling me nonstop and at least 50 emails wouldn't even speak to me she handed me over to someone else who then changed everything about my deal...and I was then stuck with no ride home... I HAD BOUGHT A AMBIVALence before there in 2007 and paid it off completely....this time they wouldn't give me the time of days after assuring me the car was mine....very disappointed....and come to find out they ran credit on me several different times so there was no excuse for this....

Susan Moran

Aug 2, 2015

Our sales rep, Tonya, was excellent to work with. She understood what we wanted and worked hard to get us into the closest car to our requested specifications. Our new Cruze is a bit more than what we went in for, but we already are so glad to have the upgrades! To top it off, the dealership stayed open well after normal hours to meet our busy schedule. Thanks to Tonya and Jon Lambertson in finance! Good people at Andy Mohr Chevrolet :)

ColoradoZ71Ninja

Jun 30, 2015

Great experience with the service department on my 2015 Colorado. Took good care of my truck and resolved all the warranty issues and general maintenance. Jim Cox was excellent at communicating the needed time and updates on my vehicle.

Robert46184

Jun 23, 2015

Had a small problem with the dealership but they corrected the problem and went above my expectations to make the final sale correct. I would recommend this dealer and sales associate to my friends and family.

Greg

Jun 18, 2015

I found the car online but emailed James Mack directly one evening. he called me within 30 minutes and we setup an appointment for 2 days later. he was ready for me when I arrived. I needed to make a business call during my visit and he arranged for me a quiet room to take care of that as well.Tyler was super organized in finance and helped get me back on the road quickly

malibu14

Jun 15, 2015

We just purchased a 2015 Traverse from Jim Simpson and we love the car......this is the first new car my husband has purchased since 2003. Jim went out of his way to help us, as he always does. We have dealt with Jim on several occasions and he is very much a professional. Kudos also go to Jason, Joe, Harry and Nolan....they also have gone above and beyond to help us and to make our experience a very wonderful one.R

HansDel

May 20, 2015

When difficult situations arise when dealing with new car repairs a dealership gets a chance to prove themselves to their customers and brand. Andy Mohr Chevrolet failed that opportunity today. The generous average rating comes from what I suppose we all expect from a dealership: surprise service fees, confusing policies (arbitrarily applied), rigid (yet absent) management, and faulty OEM parts that never seem to be covered or recalled. For me, "Buying American" now seems that I need to have an attorney present when buying a new car to getting an oil change.

djm10904

May 15, 2015

Josh Cohen was friendly, knowledgeable and accommodating during our interaction. He epitomizes what internet buying should be. I tried many dealerships in the last couple of months, including other Andy Mohr franchises, and was unimpressed with their internet sales department. Luckily I found Josh.

Jim

May 1, 2015

This was the absolute worst experience at a car lot in my life. I set up an appointment to purchase a vehicle, only to drive all the way there and be told that the vehicle was sold that morning! At no point during the day did they bother to notify me to let me know. They had my phone number and email address and never even bothered. I strongly suggest to never purchase a vehicle from them!

Greg Abney

Mar 12, 2015

Called and made appointment to look at a car. When I arrived I had to stand there at the desk for about 10 minutes. Finally a salesperson approached me. I looked a car on the show room floor and they opened the door drove the car out for me. I got in and started to drive away when a salesman hurried over and said he just got the paper signed to sell the car to someone else who had not even driven it yet. So he did this to make sure he got the sale. The sales person kept telling me that he could find something else for me. This poor customer service. I will not ever step foot in any Andy Mohr dealership agin for any reason. The next day I bought very similar car at Hubler and had the best service and car buying experience I have ever had. I am 60 and I have bought quite a few cars in my life. Never at andy Mohr.

Vanessa

Mar 12, 2015

I was just so disappointed in the customer service. Purchasing this vehicle was the worst experience, there is nothing good I can say about it. It makes me sad, that people mistreat people and do not care. I would not recommend this dealership location.

Pamela and James Weber

Mar 2, 2015

It was on Feb 14th, 2015. The Experience of Joshua Cohen and Anglea were very helpful in purchasing the tahoe including the finance man who made it happen that day. I very impressed with all of them. I was concerned about the front desk girl you when you come into the door. We left for awhile because our vehicle was getting detailed and ready for us to take home and they sent us to chillis for lunch. We returned back and I let the girl know up front but she never let them know we had returned back. I had to find my sales rep myself Joshua Cohen. We sit in the lobby until about 3:30pm that day and we were there since after 9am on Valentine's Day. The only other concern was them calling and let us know our part was in for the vehicle so appt could be made. The tahoe is being serviced now but sometimes there needs more follow up on this. Thanks Pamela Weber/James Weber

"frequent buyer"

Feb 26, 2015

Inquired about a car advertised on cars.com that was a new publication. Got an email response right away and I asked to see some photos before I went any further. Was told I would have some very quickly and was asked how soon I could come in? I asked again for photos and then a 3rd time. Finally after no response, I emailed again for photos and was then told they had sold the truck in the interim. Fast email back bit absolute no results. Went elsewhere and paid cash.

Trina

Feb 20, 2015

Alex was very nice hooked me with a nice Malibu it was down in 2 hrs no problems. I was greeted with a friendly service and professional associateI was at the one off 40 in Plainfield

kiefervp

Dec 21, 2014

Jim Simpson and the entire Andy Mohr team do a great job of making you welcome as you buy a truck . I will return to this dealership and Jim Simpson for my future auto needs and service.

Jbtuck34

Oct 7, 2014

Once again I was lied too and told I would receive coupons and gift cards...yes GIFT CARDS plural that I did not receive and have yet to receive. I can take a lot of crap, but being lied too is not one of them. I should have went to Champion Cheverolet (formerly Dugan CHEVROLET) where I was originally going to go because this is not the first time I have been told something at Andy Mohr and no follow through and Champion was going to pay or include a spray in bed liner and give me 5 years free oil and maintenance where I only got 2 years from Andy Mohr. Need to follow through on what you say or tell people!! Just be very careful when dealing with this dealership, they will promise things that they will not follow through with! If you do go to this dealership just make sure you ask to deal with Tyler Basch. Even if you don't like what you are hearing he will at least be straight up honest with you!

Longworth45

Aug 31, 2014

I spent some time giving the internet agent my background and the information about my car. I was told "we have many lenders, and I'm sure one of them can help you." I arranged for a friend to take me to the other side of town to meet with this agent. When I arrived I was given to someone else and was told that there was no way I could get the car I wanted financed. It was a completely wasted trip. I was very disappointed and very angry about being misinformed.

Tom Burks "The Fisherman"

Aug 28, 2014

There was a long time span from purchase to delivery but that was no fault of the Andy Mohr dealership. The suburban's were just slow being built. Our salesman James Mark was very courteous and knowledgeable of the product. There was an appreciable absence of pressure selling. I would be happy to recommend James and the Andy Mohr dealership to anyone.

Jiabing Ji

Aug 20, 2014

After more than three weeks I bought and returned the car within 2 days to the dealer who provided the wrong information to me from the just beginning of buying, there has been no reply from the dealer and I cannot get my trade-in old car back either in the form of the car or the check although I called, texted and emailed them multiple times. You can imagine how difficult it is!!!!!!!!!!

tjmorrison23

Aug 11, 2014

I have been dealing with Jim Simpson since 1998, and when it comes to purchasing any kind of vehicle, Jim is always my first call. His professionalism and person care are second to none, he's the reason we're a repeat customer. Everyone at the dealership goes out of their way to make sure we were taken care of. This is the reason that we only deal with the Andy Mohr family.

Chad Tomlinson

Aug 3, 2014

Had submitted a question about a vehicle on this site and when I was given a response it was about buying a new car and not about the one I inquired about. It was like it was an auto response and then spam emails. Not quite the customer service I was looking for and still haven't heard about the vehicle I wrote about

myriah.mcgaughey

Jul 27, 2014

This was awful. I went there to look at a used vehicle. I asked to view the carfax, as the car looked like it had been wrecked. The salesman gave me the report for a DIFFERENT car. When asked about it he completely avoided the question. The morals of the salesman were completely low. I've never felt so disrespected. I will never return. I intend on spreading the word and taking my business elsewhere.

nonyabiz123

Jul 6, 2014

Scheduled an appointment to test drive a used vehicle 24 hours in advance that I found on the internet. They knew I was driving almost an hour to this dealership. I even got a phone call 2 hours before my appointment to confirm I was still coming. Upon arrival, I was greeted and told to wait in the lobby while they pulled the car around. 5 minutes later the salesman (Greg) came back informing us the car had been sold the day before. He immediately asked us if we would be interested in something new for around the same price. We were told their system wasn't "sophisticated enough" to alert the front desk that a car had been sold. After dealing with him for almost 3 hours (with two small children under the age of 3) we finally left feeling like we were being forced into a deal. We were trying to be upsold. Needless to say, we wasted an hour drive both ways, gas money, and an entire day. Later that night, I was talking with a friend about my trip to the dealership. Before I ever told him about my experience with Andy Mohr, he told me about his experience. Astonishingly, it was an identical story!! Beware of this dealership and their bait & switch ways. I will never step foot on their lot again. STAY FAR AWAY & BEWARE!!!!!

DEBORAH J

Jun 19, 2014

have you ever felt like your n the right spot at the right time well that day was the day for my husband and i to pick out my new car but God had to make the move for us .

RobertPerson

Apr 26, 2014

I went in needing a new car. Since the dealership is close to my job. Thought it would be a good choice. Boy was I wrong. First off it took 10 mins. for someone to great me as I walked around the showroom. I went outside when a sales person finally asked if I needed help. At this point I was ready to go. But, I stayed and decided to see if they could redeem themselves. Told him what I was looking for

upset01

Feb 24, 2014

I spent 4 and half hours in the plainfield store. to trade my truck for a new one.After over 2 hours we mad a deal.Geno told me he would make it work the deal was so far along the new truck was in clean up.After we shuck hands and everything was rolling and 90 minutes passed I was told they could not honor there promises.I fill they made the mistake.So they should honor the deal.This all went down on 2 21 2014.I have filed a complaint with the BBB and G M customer service. One made customer is 10 lost sales Steven Shinkle.

Jrcoul

Feb 4, 2014

Harry Snyder was a pleasure to work with. He was very knowledgeable on the vehicle that I was interested in. He was so great that I ended up purchasing my new car from him. Harry worked with me on getting my payments where I needed them. I am very pleased with the service that he and the others provided at Andy Mohr Chevrolet in Plainfield, IN.

AngieSue

Feb 3, 2014

Troy, Harry and Jon went above and beyond to help me with my trade and new purchase. I have recommended them to my family and friends and enjoyed my experience!

14Malibu

Feb 1, 2014

Jerome and the entire Andy Mohr team went above and beyond in helping us with our purchase. They truly put us first and worked hard to not only put us in a 2014 Malibu, they actually found us one we liked better than the one we went to look at. And top it off, they all worked to get it within our budget. We are from out of town, and they stayed in touch before and after the sale to make sure we were completely satisfied, and we are. Really put us, and service, above the sale. Hats off to Jerome and the entire Andy Mohr Chevy team.

cowboislim

Jan 29, 2014

Best purcahse I ever had. Greg was spot on to my needs and financial range. He really took good care of me. I felt compelled to rate Greg highly. He definitly deserves it.

Stlcardsr1

Jan 13, 2014

I hated the idea of having to go into a dealership and deal with the aggressive sales reps but once there, I can say this was my best experience ever in buying a new car. Dexter was friendly, answered questions well and honestly and, most importantly, was not overly aggressive. Great job Dexter!

vlsdgs0624

Jan 10, 2014

We have always been greeted with a smile and enjoy the atmosphere at Andy Mohr. This was our 6th vehicle purchased in 6 years. They have always had everything ready when we arrive - might be a few minutes or so but not lengthy at all - very comfortable with the dealership and Ron our salesman!

greysonhadleigh

Jan 4, 2014

I am a very hard person to convince to buy anything. I didn't feel pressured at all and any questions I had Dexter or any of his Co-workers were able to answer for me about the vehicle inside and out. I looked a lot of places including where I had bought all my previous vehicles. This was a xmas surprise for my wife and Andy Mohr & Dexter made it a great surprise down to the red & silver bow! I will purchase again from Andy Mohr Chevorlet.

Aunnisha

Jan 3, 2014

I gave the rating I gave because I feel as though Dexter went above and beyond to make sure that I walked out of the dealership with a car at a great price. I appreciate all the help he provided me with and I will definitely be referring all of my friends to him.

jgray4466

Jan 3, 2014

we came in with a limited budget and upside down on our current loan and the salesman worked all day to get us the car we wanted at a price that worked for us.

MichaelJ67

Jan 3, 2014

Greg Vance and the rest of the group at Andy Mohr Chevrolet worked hard to get us in the vehicle we wanted at the terms we were looking for. I have, and will continue to, recommend Andy Mohr Chevrolet to anyone in the market for a new or used car. Great group to work with.

Judith

Dec 29, 2013

As in the past, the service department was again outstanding in providing the service requested and beyond. As older generation Chevrolet owners, we depend on the personnel to take care of our car service needs and they have never failed us. Hats off to all! We appreciate the service personnel greatly.

Sharon

Dec 28, 2013

When I arrived at the service garage, they took me in right away, like VIP treatment, did not wait long for information about my car; Since they had to keep my car, I was offered a loaner car; They service my car and contact me less then 2 days; It was great service from the time I brought my car in for service until I came back to pick up my car after having it serviced.

Sheridan

Dec 21, 2013

We compared the cost for our needed services at three different dealerships. Andy Mohr beat the price significantly compared to the other two dealerships. In addition, an additional service was provided.

Joey

Dec 17, 2013

As Always Great Service with Mr Jim Cox takes care of us promptly! We continue to do all of our automobile business with Plainfield Andy Mohr Chevrolet!Great place! Great People! Great Service!

Randy

Dec 13, 2013

I got a oil change and it was fairly quick. I do have two questions, I thought when you got a oil change, they vacuumed your car out ? I was told i have a puncture in the side wall of my tire and i was loosing air, its been 2 days and i have not lost any air out of that tire.....Thank You

Cheryl

Dec 13, 2013

Greg Short, my service advisor, was wonderful. I did not have an appointment as this was a case of the dreaded service engine light suddenly appearing. He immediately greeted me when I arrived, which set the tone for the whole experience. He clearly explained options and did absolutely everything he said he would do. At all times, he was friendly, knowledgeable, respectful and helpful. Also, the technician had my car up on a lift when I needed to get some things out of the car before leaving, so he had to bring it down to ground level. He was so polite and patient, assuring me it was fine. I mentioned that I hated bringing the car in so dirty. When I picked-up the car after the repairs, the technician had had my car washed!! What a great and touching surprise. I don't know his name but Greg does. This experience epitomizes excellent customer service.

Beckyboop27

Dec 12, 2013

Love this place! I've never worked with a greater bunch of people! These guys made it so easy and comfortable to purchase my car. I love it!

Jim Rockhill

Nov 27, 2013

I bought a used truck from Andy Mohr in Plainfield. Coming home from a holiday weekend with my fiance and her family we got a flat tire while hauling the boat down the interstate. No problem, I thought. I'll just change the tire and we will be on our way. Traffic was very heavy and I told my fiance to stay in the truck with her seatbelt on in case another vehicle ran into us. I would hurry and change the tire. That was when I discovered the vehicle had been sold to us without a jack. There we were at night stuck on a Holiday weekend in heavy traffic. I had to pay for a tow truck to come and use his jack. It took several hours and the holiday rate for the tow truck driver. I called the dealership to let them know and they seemed to care less. They said I should have checked the vehicle for a jack when i bought it from them. Very very very disappointed in their service after the sale. Never buy a car from this uncaring dealer! They will NOT take care of you!

fshnbudy01

Nov 26, 2013

I bought a used truck from Andy Mohr in Plainfield. Coming home from a holiday weekend with my fiance and her family we got a flat tire while hauling the boat down the interstate. No problem, I thought. I'll just change the tire and we will be on our way. Traffic was very heavy and I told my fiance to stay in the truck with her seatbelt on in case another vehicle ran into us. I would hurry and change the tire. That was when I discovered the vehicle had been sold to us without a jack. There we were at night stuck on a Holiday weekend in heavy traffic. I had to pay for a tow truck to come and use his jack. It took several hours and the holiday rate for the tow truck driver. I called the dealership to let them know and they seemed to care less. They said I should have checked the vehicle for a jack when i bought it from them. Very very very disappointed in their service after the sale. Never buy a car from this uncaring dealer! They will NOT take care of you!

fillmore

Nov 23, 2013

As I left this dealership with my new car, I was pleasantly surprised at the friendliness, willingness to listen to my concerns, and overall great experience. I stepped out of my car and was met on the lot by Jay Koelling. It took me some time to make my decision and Jay stayed right with me. I would highly recommend Jay without hesitation.

rturner1954

Nov 19, 2013

The employees at Andy Mohr was great to work with. My wife and I had 2 vehicles to trade due to some other issues but had to get done. The service department worked to get one of the vehicles going which was towed in while we looked at new trucks. The sales man (Ron Sharpee) was very nice to deal with and understood where we were at with this vehicles and worked us a deal that we could move forward with. Would do business with Andy Mohr Chevrolet again.

James Rhynearson

Nov 16, 2013

I called ahead availability of the 2007 Tiburon. they said it was available to come on down after hour drive it had been sold last Thursday. total incompetence at this dealership

Chev3050

Nov 15, 2013

Jay was great to work with. Not only was he able to help in getting the deal done, he was very personable. We had bought another vehicle from this dealership and had another great salesperson, but Jay exceeded any expectations we could have asked for. Jay went up and beyond, in our opinion, of what a salesperson should do. We would strongly suggest Jay Koelling to anyone looking for a new or used vehicle.

mcgarym

Nov 13, 2013

After lots of phone correspondence, Harry Snyder was very well prepared to help me find what I was looking for within my price range when we walked onto the lot. I left feeling very happy with my new purchase! He was very friendly and direct without pushing me to buy something I couldn't afford. We got a great deal on the exact car I wanted! Harry represents the dealership very well with his professional attitude and willingness to work with his customers. I highly recommend Harry and Andy Mohr Chevrolet in Plainfield to anyone looking for a new car.

marciandtim

Nov 12, 2013

We where Very satisfied with our salesman. The facility is very clean and friendly. Jim did a great job finding the 2014 chevy traverse we wanted.

bhuffer1969

Nov 11, 2013

The employees I worked with did a great job. Had a really good experience with andy mohr. When I buy my next vehicle it will be with Andy Mohr.

Michael myers

Nov 2, 2013

Shaun was awesome. He is very professional and friendly. Love my new truck. Thank you guys. I am very satisfied and I will definately send my friends to your company.

Myluv4music

Oct 11, 2013

Amber was wonderful in helping me get into the vehicle I wanted. She deserves all 5's! She was very friendly and knowledgeable about the vehicles on the lot.

dpierce743

Oct 10, 2013

The reason I am giving this review is because the team went out of their way to make sure we were getting exactly what we wanted for the payment we wanted and that we were comfortable during the whole process. They worked with me and got me financed and on my way in a timely manner. I was very pleased in the way I was treated!!! I will recommend this dealership to all of my friends for their future auto needs!!

sharon66

Oct 4, 2013

From the moment we stepped on the lot, we felt like we were treated as family. Everyone we came in contact with had a smile and time to ask us what they could do to help us. With have bought more than one new car from Jim Simpson. My wife has been fighting cancer for a year and Jim has even called several times to check on her.

Knight1972

Oct 3, 2013

By far the best car buying experience I have ever had thanks to my fantastic salesman, Will Crist, and sales manager, Joe K. I had visited 2 other Chevy dealers prior to coming to Andy Mohr Chevrolet and left both very disappointed in their ability to assist me in finding the specific vehicle I was searching for and provide me with a reasonable value for my trade-in. From the moment I was introduced to Will he set out to find the exact vehicle and features I was searching for and kept me updated every step of the way until we found the perfect vehicle. Once we found the vehicle I wanted to some slight modifications and add some additional accessories in which Will coordinated with the service/parts team at Andy Mohr and had completed in no time. Will was always available by phone and/or text to respond to my questions and provided immediate response at all times. Once again, This was the best experience I have ever had in working with a car dealership and due to this will refer all of my friends and co-workers to Will, Joe K and the Andy Mohr Chevrolet Team in the future.

shelliekay96

Oct 3, 2013

Shawn was awesome, knew exactly what we wanted. Will definitely use him, and highly recommendhim. The dealership and credit department was a pleasant experience.Thank you, Bobby and Shellie

RLDICKER

Oct 3, 2013

I had a very pleasant experience at Andy Mohr Chevrolet last Saturday. Jerome Ector, Sales and Leasing Consultant, was very attentive to my buying needs and selected the perfect car for me to purchase. He explained from how the car functioned all the way to the purchasing process, without my asking. Jerome is full of life, very personable and most importantly, trustworthy. He made me feel comfortable and I knew I was good hands. Jerome handed me off to the very kind and capable Finance Specialist, William Schooley. William made sure my purchasing experience was as painless as possible. He was very thorough in his explanation and made me feel even more comfortable and confident with my purchase. Jerome then introduced me to Douglas Dake, Service Consultant, who just added the icing on everything by congratulating me on a very fine selection and explaining the service area. I would like to say a big thank you to Jerome Ector, most of all, and thank you to the Andy Mohr Chevrolet team.

brenda7845

Oct 2, 2013

Had a good Dealer worked with me to find the best car for me.This my 4th Equinox with Andy Mohr that speaks for itself Thanks so much.BJL!!

kellycraig

Sep 29, 2013

We were out looking for a Jeep and found one at Andy Mohr everything was fine till I found out I was being lied to from the beginning which I thought was very wrong I understand they have to make money but not rob u they didn't tell me this vehicle was on the internet cheaper and up the price to make it look like I was getting a good deal on my trade in all I can say is the word of mouth is the best advertisement one can get and I will never tell anyone to go to aAndy Mohr

sandraesc25

Sep 21, 2013

Excelente Servicio, Personal muy profecional, Atencion rapida y precisa, les doy un 10. compre un carro nuevo y me llamaron para preguntar si estaba satisfecha con el servicio, eso me gusto, es servicio al cliente excelente preocupados por mi satisfaccion.

jkbb1983

Sep 20, 2013

We met Harry Snyder through a friend who has purchased many vehicles from Harry at Andy Mohr Chevrolet. We were in the market to trade in two vehicles and purchased a used SUV. Andy found a make and model we were looking for with low miles and lots of features. Most of the transaction was handled by email and we were able to pick up our new vehicle the same day! Great experience!

gmagene

Sep 17, 2013

This was my first time shopping alone for a new vehicle. Having had asuperb car for 8 years (which is no longer made!) it was a very difficultdecision for me. Shawn was extremely patient while I tested severalcars and worked thru the process of leasing a new vehicle. Hopefullymy continued experience with the dealership will be as helpful.I choose this dealership using information from TV advertisement.

breadman78

Sep 12, 2013

dealership was very clean . Everyone made my experience great. I had appointment with Rick he was ready for me when I got there .I picked out my car and took it for a test drive . He explained everything in great detail. He did a super job with me . Got the car clean and detail while I waited for paper work.

davemanswifey

Sep 10, 2013

Will was the best salesman I have ever come in contact with. He was extremely helpful and went out of his way to help us even after the sale. I would absolutely recommend this dealership.

khuntersmith

Sep 4, 2013

Great experience! Dexter Butts was professional, informed, and courteous. I received a follow up call from the manager, which was unexpected. Thanks Andy Mohr, I'll recommend you to family and friends.

whatsnext

Sep 3, 2013

I could have gone elsewhere or even another Andy Mohr dealership, but I have purchased three (3) vehicles from Harry in the past yearand he has been fair with us and negotiated in a straightforward manner so he will continue to get our business. Although we don't planon purchasing three vehicles every year.

ShawnaCox64

Sep 3, 2013

This was our third visit with Andy Mohr and second meeting with Jim Simpson. Jim had helped us in 2011 to purchase a car with a very limited dollar amount, he put my daughter in a car by that afternoon and she was very pleased and drove it for 2 yrs. She felt Jim did such a great job helping her the first time, she went back to him again to buy her next car. Again Jim had us in a car by the end of the day and she drove off smiling! A big thanks to Jim Simpson, I would recommend him anyday. Thanks again Jim!!!

brownc35

Aug 24, 2013

Good experience. Was highly recommended from friends that have currently purchased vehicles at your dealership. Mr. Snyder had knowledge regarding everything, without hesitation. Will return in the future.

marshalljanet

Aug 24, 2013

Can't beat this dealership great associates knowledgeable saw what we wanted and made it happen for both my wife and I see james mack he did a great job

Derek

Aug 24, 2013

Bought a used vehicle on 08/01/13 the night we drove it off the lot the check engine light and abs light came on we documented it with them the next day and was told to bring it in the following week to get it checked out, the problems occured again and was documented with the sales guy who said bring it in as soon as we could! The vehicle was taken in to which there response was to have a used car salesman take a test drive in it and of course the car didnt duplicate the problem and was told to take it and drive it some more and see if it happened again, after a week it happened 2 more times at which time it was taken back and they said they would look at it but not cover the repairs to which i told them that there response was unacceptable and talked to there manager Jason Gilliam and he said he would talk to the used car manger and try to resolve the problem, after 4 days of him dodging my phone calls and not returning calls i went in and confronted him about it and he said he was under the impression that we wouldnt allow them to diagnose it to which i gladly agreed to let let them, the car was dropped off that night and diagnosed that the front hub assembly, the throttle position sensor and wiring harness where in fact no good, they said they wouldnt cover the full cost of repairs that we would have to pay $390 plus tax out of pocketto fix a car thats not even 3 weeks old, not to mention it wasnt disclosed at the time of sale that the car had previously been wrecked 2 times, I would never do business with or reccomend them to anyone BUYER BEWARE

cheq2013

Aug 21, 2013

Jerome came up to us when we got there and asked what i was interested in and he was very thorough in figuring out what would be the best for me. I decided to go with the equinox and only drove one of them and went home with it. I had nothing but great customer service from everyone involved in the process.

derekfrazee79

Aug 21, 2013

Sold me a junk car that started having problems on the way home from the lot, called numerous times and got the run around till they finally diagnosed it and said they werent willing to cover the full cost of the numerous repairs it needed, also did not disclose it had been wrecked 2 times in a 3 month period, would never buy from or do business with again as there management condones these type of business practices!!!!! BUYER BEWARE

Davideaker

Aug 21, 2013

Extremely friendly people who went out of their way to help assist me and to help me choose the perfect car for me. Jerome was a great help and made sure I was perfectly happy with the car I chose. Everyone there made me feel at home. The only dealership I will ever buy a car from. And I will make sure my family and friends do the same.

equinox73

Aug 20, 2013

This is the second new vehicle I have purchased from Andy Mohr Chevrolet. I looked at other dealerships for a new Camaro, but came back to Andy Mohr. Jonas made my experience in purchasing the new vehicle as "painless" as possible. He made sure everything was taken care of in a very timely manner.

Dionne B.

Aug 19, 2013

Great service! My sales rep was Wayne Martin. My experience couldn't have been better!

Janicem busy grandma

Aug 18, 2013

was greeted right away. answered all my questions didn't have to wait long clean facilities

Susan & Anders

Aug 12, 2013

We traded our SUV for an Escape & Harry treated us like a customer and not a number. We got out of out trade in what we wanted. The facilities where not the best but that was because they were under remodeling and every thing was tore up but other than that we would consider them when we get ready to trade cars again.

bobetienne

Aug 7, 2013

I visited several dealerships before coming to Andy Mohr and feel that I got the best deal there. Greg Vance was very helpful to me and made the purchase of a new car an enjoyable experience.

jamrozy2

Aug 7, 2013

Jonas was very helpful in showing us the available models withing our price range and was able to meet our price offer. Overall, my wife and I were satisfied with the service given us.

SilveradoMan13

Aug 3, 2013

I had a great experience at Andy Mohr. Keri was very knowledgeable, professional and very easy on the eyes. She has earned a forever customer out of me.

bedjb

Aug 3, 2013

We had an accident and Andy Mohr had a nice selection of the type of car we were looking for. They were very competitive on price. We had purchased from them before and had a very good experience. They were remolding the offices and showroom, but everyone was very friendly and helpful. We will go back to them for our next purchase.

tyeagley

Aug 1, 2013

The staff at Andy Mohr was very helpful and informative during my visit to the dealership. Andy and his staff made it an enjoyable car buying experience.

jrem1992

Jul 30, 2013

Everyone was very friendly. Jay was more than helpful getting the payments to where we wanted them. Very helpful. Would recommend Andy Mohr and Jay Koelling.

mgreene1

Jul 22, 2013

Jay was very nice and accommodating. He provided my husband and I will many options, and was never forceful. I was ablet to walk away with the car I wanted and with the price I wanted.

happycus2

Jul 18, 2013

I will have to say I was so impressed with my Salesman (Dexter) that I promised him when my husband is ready for another vehicle we WILL come back to him!Upon explaining to Dexter my amount of funds (or lack there of) he did not blink an eye! I explained Ihad seen some cars online and wanted to know if any were still available. He took me to his computer and started searching, which was not as easy as one might think , due to I had forgotten to bring my list of cars and their lot #'s. Dexter found most of them and as he was driving us around the lots to find them he pointed out a couple of cars that had just been brought in that previous weekend and had not been checked out. We decided to look at them last if nothing else worked out.Some of the cars we checked on had some serious problems and Dexter would say, "Don't even fool with test driving them.We will keep looking." I believe he spent at least three and a half hours with us looking and deciding.The car I picked was one of the aforementioned cars that had not been checked out yet. In fact the radio was just laying in the seat. But felt and ran great!When we came back the next evening to pick it up the detail staff had done an excellent job of cleaning it and maintenance re-installed the radio. This car looked brand new and still feels that way to me.I would like to forward my appreciation to all that were involved in making my experience with Andy Morh Dealership the best I can ever remembering having in buying a car!!Thank you all,Karen Denewett

brittnee12

Jul 16, 2013

EXCELLENT buying experience for my first car! Rick and Wayne helped me so much, I couldn't of asked for better car salesmen to help me. A+++!! :)

tprincess101879

Jul 16, 2013

Joe was very friendly! He was very knowledgable and had an answer for all of my questions. I'm happy I chose Andy Mohr Chevrolet to purchase my new vehicle.

mzielska53

Jul 10, 2013

Thanks for your great service when we had to make a decision on replacing our vehicle in a hurry! We appreciate all of the time Jim Simpson spent showing us the various options on the Impala.

LukeTinsley

Jul 10, 2013

Great service, worked with well with my mom and I on the trade in of my 2001 pontiac. I walked away a happy customer.Thanks.

martyamrhein

Jul 5, 2013

Everyone very nice and helpful , our salesman Jim Simpson was very helpful and knowledgeable in helping with our purchase of the Silverado truck. We never felt pressured. Andy Mohr Chevorelt has great employees!

harleymike

Jul 5, 2013

Met with Harry at the dealership,we went over the vehicle and took a test drive.We came back and was able to come up with a fair deal and he was very pleasant to deal with.

Scott Hardy

Jul 5, 2013

Was treated like a number rather than a customer. 2 hours of being there spent 15 minutes with a service rep from the dealership. Sales rep bragged about how well the vehicles are completely serviced and if there are anything wrong with them they are fixed. The brakes were bad and asked for them to be fixed. The salesman said with the price I got the vehicle for there was no room to fix it. 2 days later after buying the vehicle 650.00 to fix the brakes. Some service department. Would never go back nor tell anybody about the dealership. Want to be treated like a number, go to Andy Mohr. P.S. took any advertisement off of my vehicle

brian.lange1

Jun 18, 2013

This was one of the best car buying experiences that I have had. I would deal with and recommend the dealership and Keri Price again.

longshot1

Jun 18, 2013

I have purchased other vehicles from Andy Mohr in the past and the quality of customer relation is above and beyond what other dealerships have. The knowledge of the salesman, James Mack was excellant. The package on the 2013 Silverado I purchased was way over my head compared to the 2007 I previously owned as far as all the bells and whistles. James knew everything and was very instrumental in making the transition very simple and understandable. He even offered to answer any future questions I might have but his walk through was very descriptive and when I left I knew I was in great hands. I will forever be thankful for choosing Andy Mohr and especially James for the friendly, professional attitude. Their customer service is above par and that is what will keep me coming back. I will refer anyone that is looking to buy a new vehicle either new or used to Andy Mohr and have them ask speciffically for James Mack. He made the experience a pleasure. I haven't owned my new truck a week yet and he has called and checked up with me to make sure I was totally satisfied. He is a Credit to Andy Mohr Chevrolet. Attitude is everything !!!!! Thanks James

tjhuckst

Jun 18, 2013

Great selection of cars. However the salesperson new very little about the car itself and the purchasing process took longer than it should have. The salesperson (Roland mccorkle) also didn't fully understand the terms of the deal that we had agreed to, which we had to repeat several times. Summary: Great cars, poor service.

dlkanipe

Jun 16, 2013

I had a great experience purchasing my 2013 Chevy Equinox from Andy Mohr Chevrolet in Plainfield. My salesman, Robin Echard, took the time to answer all of my questions and explain everything about my new vehicle. I would definitely recommend him for anyone buying a car.

Lilkinger

May 28, 2013

Great service, worked with us on everything. Sales man worked with us on getting the car we want in our price range and the finance guy worked with us on a great rate.

mcclure1972

May 27, 2013

the dealership and staff is a great place to get great highly trained, courteous, professional people that know everything about the product they are selling. the service department is highly trained to help you with your service.

spen6908

Apr 30, 2013

Jim Simpson is a great salesman and a good friend !! I will buy my next car or truck form Andy Mohr Chevrolet very soon .. Once again Thanks

martyamrhein

Apr 24, 2013

This was my 2nd new car purchase and i made the right decision going with Andy Mohr Chevorelet, the experience was excellent and the salesman was great with taking the time with me on making decision on which Chevy Cruz i was going to purchase. The entire process was excellent ,never felt pressured, Tyler in fianancing was excellent also, never pressured me in purchasing all did a great job in explaining . Jim Simpson was my salesman, couldn't asked for a better person to deal with. I would definetly recommend Andy Mohr Chevorelet who would be looking for a new car. The service guys were also very friendly and courteous, if you are looking for a new vehicle be sure to check them out!!

kky296

Apr 20, 2013

I had a front end alighnment done and the car doesn't pull to the right as much as it use to.

Shawn

Apr 15, 2013

My experience at the Andy Mohr service department was great. They took care of my vehicle and even finished earlier than they expected

deborah3378

Apr 2, 2013

This is second time buying from Andy Mohr Chevrolet, from picking out truck to financing both times were very simple and pleasant.We have no complaints with buying or service. Marsha,Jonas,Jason have made it a pleasure to do business with Andy Mohr Chevrolet :) :) :)

Nan2tripboys

Mar 28, 2013

They always get me in and out quickly. Great service department and the people always have a smile and are very friendly.

JEFF2448

Mar 27, 2013

gregg was a great deal of help in selecting my new chey truck can't thank him engough for all the hard work he put in to finding me the right truck very couresty guy with lots of knownledge and very respectfull in many ways thank you gregg.

rbordeaux

Mar 27, 2013

when i pulled in to the car lot the sale person greeted me right away, very friendly did not push me in to buying anything, showed me the car i was looking for, i had saw it on there web site. took me right to the car and did a test drive, loved the car and the sale person (Harry Snyder) work with me and help me drive away with a new car. Thanks to all that work there.

DeanEH

Mar 26, 2013

The experience with our salesperson was good. He was friendly and courteous and knowledgeable about the vehicle that we purchased. The dealership worked with us to get the deal that was acceptable to us. Over all the experience we had was a good one. The only part that was not good was that the price (13,900) advertised on T.V. we found out was for G.M. employee's with a G.M. truck trade in. The fine print in the T.V. ad was so small you would have to have a microscope to see it. The T.V. add should have been more clear on how the price (13,900) would have got to that price. Other than that I think Andy Mohr is a good and fair place to buy a new vehicle.

Phil2015

Mar 26, 2013

We had a very good experience both times we have purchased cars from Bill and Andy Mohr Chevy. We have and will continue to recommend Bill to family and friends.

1sherrymcmahan1

Mar 25, 2013

From start to finish my experience at Andy Mohr Chevrolet in Plainfield, IN. was great. It was new for me and the first time I bought a car on my own :). Greg Vance and the whole team made me feel comfortable.He assured me that I did not need to be nervous and that he would take care of me. And they did. I can't say enough about the customer service. It seemed like EVERYBODY was having a great day. They were patience, professional, and pleasing. I was completely satisfied and would recommend AMC to all my friends. Thanks for the experience. I love my new car.

dstrong1

Mar 20, 2013

I am very pleased with my purchase and the salesmen were very patient with me though I took my time making a purchase the salesmen were very patient with me and the process was smooth.

tljnrags

Mar 14, 2013

I was very pleased with John Carey and how he helped me meet my needs so that I was able to purchase my new Equinox. John was very helpful and concerned with meeting my needs in order to purchase this vehicle. I am very critical of salespeople but John made me feel like my needs and wants mattered and he helped to make this deal possible. I do not like pushy salespeople and John was not that way, he listened to what I wanted and helped me come up with a solution that would be satisfactory to both me and my husband. I am very happy with my new Equinox and with the excellant service we received from John Carey and I have alreadt referred John to my daughter-in-law who is in the market for a newer Equinox. I would recommend John and your dealership to everyone......Thanks again,David & Nancy Henson

tmonty2221

Mar 11, 2013

My experience with Andy Mohr Chevrolet in Plainfield was the best. I had gone to at least two other dealerships to discuss the possibility of leasing a vehicle and neither of them had great customer service like Andy Mohr did. The things that bothered my husband and I the most about the other dealerships is that they were only applying effort to sell, not to truly give the customer time or acknowledgement about what would work best for them. We also enjoyed the fact that we didn't have to get pulled into a crammed office with multiple staff personnel just to discuss options at Andy Mohr. At Andy Mohr we felt most comfortable and it took going to two different other dealerships to realize that we would only do business with them because of how magnificient they were to us. Thank you Andy Mohr we are very satisified with our Chevy Cruze and will see you in the near future to trade-in on a Chevy Equinox. Special thanks to James Mack. You are a great salesman and we really appreciate you caring about our needs.

catgoldie

Mar 7, 2013

We went to another dealership (Estes) and they did no make us feel comfortable. They were very pushy. The salesman even gave me a dirty look according to my wife when I asked about the mileage on a car.Jim Simpson at Andy Mohr invited us in out of the cold and snow and offered us a hot drink. then told us about 2 SUV's we might like and even brought them inside for us to see out of the cold snow. He worked very hard and got us the payment we could afford on a new SUV.He would introduce us to several salesmen and the Manager and everyone made us feel very welcome.I have already recommended Jim and the dealership and will continue to do so.We are extremely very happy with the deal we got.Jeff and Judy Morris

WendyKGolden

Feb 22, 2013

I came into andy mohr dealership last year summer, it was time to look for a new car and Jonas Lewis helped me there that day. But sadly i didnt get get approved at the time so i left.This year in Febuary Jonas contacted me again and i was about to go with a other dealership to finance a car and he asked me if he was to late to change my mind and giving andy mohr a other chance. I was really was tempted to so yes that it was to late but i thought why not it cant hurt and i really did liked how he took the time with me by my first visit. So i told him, he be on a really tight schedule cz i wanted to get the car the next day. After a few hours i was going to tell him i will go ahead and take the car from the other dealership and that i am sorry for waisting his time but as soon as started to say a few words he told me he found a car in my price range and that it was the car wanted ( he remembered which one i wanted from the summer i was there ) i was hooked and i had to see what we can do. So i got there and we talked and went through a few things and couldnt get much done cz it was pretty late and the banks was closed and that he will call me as soon as he founds out more. The next morning Jonas contacted me via text and said that they are talking to the banks and that i shouldnt be nevous that it will worked out. ( Believe me i was really nevous ) He kept me updated on everything and was really patient with me too. I got a text from him asking me when i can be up there to get " my car " and that i need to bring a few things....Long story short Jonas Lewis was a wonderful help and i will tell everyone about the great experiance i got from him and Will. When i know someone who needs a car i will send them to your way " Andy mohr in Plainfield " great sales consulatens, great prices, just everything great!!100 stars from me here :)Thank you again so much!1 Happy customer!!!!

donald1957

Feb 21, 2013

from the time i talk to linda on the phone to the time i came in and talk to michael he was more then happy to help no matter how long it took me to make my mind up and no matter how many cars i drove he was more then helpful he was great.........if this is the people u hire and the way iam going to be treated iam telling everyone that asked go to andy mohr chev ill be bring my buieness here thank u very much .........don

rwdent12

Feb 13, 2013

Harry Snyder was very friendly, cooperative and helpful in my buying decision. Was looking at a NEW truck, but, based on our informal conversations, Harry pointed me toward the 2012 Ext Cab Colorado which the dealership had just gotten in the day before. This was the type vehicale I had been looking for in the first place, but had not been able to find anywhere. While I spent a little more than what I had budgeted, the 2012 Colorado with the low mileage and accessories was a good value.

Johngarrison

Feb 13, 2013

We stopped in looking at used cars and ended up buying a brand new equinox. Mat met us and was very kind and knowledgable. He listened to what we needed in a car and made sure those needs were met. The finance people got us in the car we wanted at the price we told them we could afford. Very courteous and helpful staff. Will buy cars there again and definately recommend to friends and family.

Niki S.

Feb 13, 2013

I went in for a typical routine checkup, and they found a transmission leak. Garry immediately told me of the issue, explained that it was covered under the warranty and they would set me up in a rental until the problem could be taken care of. He contacted me to let me know they had fixed the leak and inspected the transmission to ensure there was no internal damage. He was so nice, efficient, and helpful. I will never have any qualms about taking my car in for service at Andy Mohr-they will get ALL of my business from here on out! Garry should be commended for his professionalism and courtesy!

nancypasswater

Feb 12, 2013

Ron was great,He listened to what we wanted or would like to have and showed us both new and used trucks and all the info to make the right choice. I have already told people to go to Andy Mohr in Plainfield and to ask for Ron. Thanks again Nancy and Paul Passwater

Firehouse43

Feb 2, 2013

We used this dealership before and had a very good experience so with this in mind we decided to try again and were not disappointed. thank you Tyler

rthorpe

Jan 26, 2013

This is the third vehicle that we have bought from Andy Mohr. Jim Simpson has always been my salesman. If Jim isn't in when I come up, I wait and come back. He is always kind, courteous, and very helpful. That's hard to find now days. Rick Thorpe.

fuzzyposters

Jan 23, 2013

Ron was great to work with as well as Bruce and Ken. They were all very friendly and worked with us to hit our budget perfectly.Thanks!

CTBaumg

Jan 21, 2013

Bill was very helpfull and courteous. I was able to find out what car I could get approved for right away and I walked away feeling like ai got the best deal.

alewellen

Jan 16, 2013

Jonas Lewis was great to work with; he was genuine and easy to engage with. We are highly satisfied with our experience and purchase! Would definitely return in the future!

Timjam

Jan 8, 2013

Great dealership and great help. They got me exactly what I wanted in my price range and the whole experience was done and said and I was driving off in about 3 hours. I would recommend the Andy Mohr dealerships to anyone. Thanks.

Maryrose3

Jan 7, 2013

Joe worked hard to get us a great deal! He wasn't pushy and was very helpful! Will definitely be revisiting him with our future purchases.

Beechler

Jan 3, 2013

Great Dealership & Staff.Rick Stratton was instrumental in this sale and is an exceptional rep.He has excellant customer service and follow-up. We will be working with him in the future as well.

jeep buyer russ middleton

Jan 3, 2013

very friendly fast courties service traded 2 cars bought one in and out in 2 hrs

lisa.hettichbarnhart

Jan 2, 2013

Jonas spent tons of time with us and was the least pushy, nicest salesman to work with I have ever had! I never felt rushed and you could really tell he cared more about helping you make a right decision than selling a vehicle. I feel like we have a new friend!!! Highly recommend!

coffeyra

Jan 2, 2013

I was very happy with my decision to purchase a vehicle from your dealership.Everyone was very helpful.I knew what kind of car and options I wanted before I came in and Marc found the car I wanted.

lamobley

Dec 26, 2012

Keri was great; she worked with us and suggested leasing vs. buying which we would have never thought of. She also didn't put any pressure on us which is much appreciated in this business.

peboudreau

Dec 11, 2012

Very smooth transaction, got the vehicle I wanted for a good price. Excellent from beginning to end. Harry and Mark worked with us, very knowledgeable. Love my new Camaro!

Cora Halcomb

Dec 6, 2012

The sales staff was very helpful by bringing in the car with the options we wanted from an out of state dealer. Both Matthew and Tyler were very accomodating without pressure. Thanks to both for helping us.

roy and kristina

Dec 4, 2012

My wife and I are delighted with the truck we purchased..Jim Simpson treated us like royalty. He listened to our needs, wants, have to haves, and budget. We looked at many vehicles before finding our truck.

flasharue

Dec 1, 2012

over three visits to the dealership plus visits to 3 other dealerships Tyler Bash seemed to be the most efficent and friendleyest of all. was best buying experience of all my other transactions over the years.

Michele12

Nov 28, 2012

I had been researching new car purchases both online and at various dealerships.When going to Andy Mohr Chevrolet my sales representative Boyd Weisman was courteous and knowledgable about the inventory and pricing of cars on the lot. I wasn't quite sure about a purchase and liked all the cars but just didn't find the one I wanted. Two days later Boyd called stating he had received another car that sounded very much like what I was looking for. And he was exactly right. The employees at the dealership were all very personable and friendly. Lastly, working with the finance department was not as stressful as expected. The finance representative was thorough and very descriptive. Overall, my experience at Andy Mohr was more than exceptional.Thank you.Sincerely,Michele M Sheets

hummingbirdsong3

Nov 27, 2012

We took our 2010 Equinox to be serviced and also our 2005 Ford Taurus just tosee if we could trade both of them in to save money and to gently take my mom's(84yr old) keys away from her as she has had some vision problems. She lives withme and so two women need vehicle(s) they can rely on Jim Simpson worked with us andgot us into a new 2013 Equinox that we love. We are appreciative of everyone thatspoke, joked, smiled at us that day. Was a great experience, will be sure to returnthere for service or if we ever buy again. Would highly recommend this dealership to friends and family.

dc_carroll

Nov 21, 2012

I purchased a Sonic from this dealership in April of 2012. My experience was fantastic. No lengthly negotiation games and I paid a fair price for the vehicle. I have been extremely satisfied with the vehicle.I came back into the dealership in September to order a Corvette. The sales person I had purchased the Sonic from was no longer with this dealership. I worked directly with Jason Gilliam to negotiate price and order the vehicle. Again, very simple negotiation and I obtained my target price of the vehicle.The vehicle arrived at the dealership last week. However, Jason was out of town on a business trip. His sales staff delivered the vehicle to me without any issues. james Mack was the sales consultant who delivered the car to me. He was very helpful and thorough in his preparing the vehicle and assisting me finalize payment and financing.I will continue to use this dealership for my vehicle purchases.

Lori Richardson

Nov 20, 2012

I gave the ratings of great in all catagories, because I have never had an expierence like I did at Andy Mohr. I was greeted at the entrance to the showroom. I was asked how they could help me, I stated that I was interested in buying a new car and I had planned on trading my car in. I was then introduced to Tyler a salesman there and he asked how he could help me with a new car purchase and I told him what I was interested in and he took me to the vehicles to look at them. We then test drove it and I fell in love with it, so we went in to the showroom and took a seat to fill out paperwork and to strike a deal that I was happy with. I was extremely happy with the professionalism that Tyler displayed thru the entire purchase. I would send my friends and family to him for their next purchase.ThanksLori Richardson

benmoe20

Nov 7, 2012

I would recommend this dealer because they made me feel like I really mattered to them and that I was important. Not just some guy looking for a car. They didn't have to do a lot to try to find me the car I was looking for because I found it myself online and then called them about it. However, they did do a great job when it came to getting me into this vehicle for the price I was looking for. Then after that was taken care of, they were very nice and thorough in answering all my questions and doing it with a smile. I would gladly go back to them when looking for a vehicle in the future.

donald.r.parrott

Nov 6, 2012

Rick Stratton was very helpful and pleasant in helping me purchase a new 2013 Silverado. He kept me informed at every step of the process and made sure that all of my needs were taken care of as the process was conducted. He made sure that the overall time to get the sale complete was a quick as possible.

ZachWeatherly

Oct 30, 2012

Great Experiance, would go back any day. Thanks Derek and Joe. I would recommend this dealership to anybody. Thanks for a great experience. Until next time

Dkhammons

Oct 20, 2012

I received great service and it is outstanding dealership. Sales staff was great and very helpful getting me the car I wanted and liked. I would recommend them to family and friends.

Tony Malone

Oct 5, 2012

We found a vehicle thru " Auto Trader " and led to this dealer site...I felt I was well treated and my purchase was quick and easy.....Rick was very friendly and never pushy to make the sale......A very good dealer experience......

sandy.jeffers.520

Sep 30, 2012

My mother purchased two new vehicles from your dealerships. She purchased a new Explorer Sport Trac from your Ford Dealer in 2004 and then a new HHR from your Chevy Dealer in 2005. Each time, she purchased a refundable extended warranty. When the 5-year warranty was up on her Explorer in 2009, she promptly went to the Ford Dealer and received her $1,050 refund because she had not used her warranty. The warranty on her HHR was up 9/1/12. Toward the end of August, she went to the Chevy Dealer to initiate the process for her $2,090 refund, because once again, she did not use her warranty. She specifically buys refundable warranties and she does not purchase non-refundable warranties. This time she had a completely different experience. First, in August, she met with William Schooley. Initially Mr. Schooley could not find any record of her vehicle purchase. He finally found the information and said he had to speak to the warranty lady. When he returned, he said that for a warranty to be refundable, my mom wouldve had to pay an extra fee when she purchased it. She explained that that this was her second new vehicle purchased from Andy Mohr, and she only purchased refundable warranties. When she showed him her warranty card, he said he had never seen one like it before. He said the warranty lady would call my mom that evening. She never received a call. A few days later she called Mr. Schooley. He told her nothing could be done until 9/1/12 when her warranty expired. On 9/4/12, she went back to see Mr. Schooley, at which time he brought in the General Manager, Jason Gillium. Mr. Gillium informed her that he had to send someone to a storage unit to locate her file to make sure she had not used her warranty and that she had signed all the appropriate paperwork. He said he would call her that evening. Once again, no one contacted her. On 9/8/12, she returned to the dealership and spoke to Mr. Gillium again. She reminded him of her previous visit during which time he assured her that he would call her after the storage visit to locate her file. She explained that each visit, she was promised a call and each time, no one contacted her. Mr. Gilliums said he didnt call her back because they didnt find the file. She was amazed that he thought that was a sufficient response to no one following up with her. She told him it was common courtesy to call someone when you say you will. He then said that she should have a piece of paper saying that her warranty was refundable. She has every piece of paperwork that she was given. She obviously doesn't have anything that she was never given. It is not her responsibility to know what paperwork she is supposed to be given when buying a new car. He then said, he would have to send someone to the storage facility for a second time. Mr. Gillium said that someone would contact her that same evening. He specifically stated that he would not be calling her because he would be out, but he guaranteed her that someone would call her that day, which was 9/10/12. AGAIN, no one called. On 9/11/12, she called Mr. Gillium and was told he was out of town. At that time, she asked to speak to someone over Mr. Gillium. The receptionist told her she would transfer her to Nikki. She said this was Mr. Mohrs assistant. She explained the entire situation to Nikki. Nikki said she would look into it and try to call my mom back that day. Nikki never called. The following week my mom called again. Mr. Gillium was busy and could not take her call, so she left a voice mail for Nikki. No one ever returned her call. My mom is 72 years old and is now on a fixed income. She is meticulous when it comes to her vehicles and making sure she doesnt miss the limited timeframe to get her warranty refund. She has never been given such a complete run around, without the courtesy of even a single return phone call. When she purchased her second new vehicle from your dealership, she was assured that she was purchasing a refundable warranty just like the first time she bought one, a year prior. She would like her warranty refunded as your sales team promised when she purchased her new vehicle. She was also told that she only had 30-days from the time her warranty expires to claim her refund. The deadline is 9/30/12, TODAY. This experience clearly communicates exactly what type of value you put on repeat customers and doing the right thing. This is a lot of money to my mother and it is her money, not Andy Mohrs. She bought the warranty from YOU, not the warranty company. She paid the money and she contacted the dealership as required. She has done more than her part. I believe your dealership needs to do theirs.

abcdefghijk123456789

Sep 25, 2012

Had a great buying experience with Patrick Burke and Ken Thurmond. Would recommend these guys to anyone. No bull crap, we just found the car we wanted and we both threw our prices out there and found the deal we both wanted to make. I would recommend to anyone. Felt no pressure from Patrick he just talked straight with us about the car and what we could do to make the deal happen. Thanks guys!

stevedebbie51

Sep 22, 2012

Harry has been very patient in my search for a new truck, it took a while but I was able to get the perfect one for my Wife and I a 2012 1500 Silverado Z71 crewcab. This is the 5th truck i have purchased from an Andy Mohr dealership, it may be awhile but I'm sure it won't be the last. Thanks to all of the Andy Mohr team for getting me a great truck.Steve & Debbie Englehart

MarkoIvic

Sep 20, 2012

The team at Andy Mohr Chevrolet was friendly, courteous, patient, and just generally excellent at helping me choose my new Chevy Avalanche! They even traveled out of state to find me the exact color i was looking for!

shayden83

Sep 20, 2012

I Loved the experience that we had. My husband and I had got to another dealership earlier that day and felt pressured to buy something that wasn't in the price range we could afford. So we decided to go to Andy Mohr Chevy and we were welcomed by a very friendly sales rep. I explained what price range we could afford even though the credit check would say we could afford more. We were looking for 2 new to us used vehicles with trading in the ones we had. Mr. Martin really listen to what the needs for me were and then what my husbands needs were and found us 2 used vehicles that was in the price range of monthly payments we could afford. Our two youngest kids was with us during the searching process and Mr. Martin was so friendly to them. He also worked with us as I had to leave to pick up our older two kids after school even thought we hadn't gotten through all the paper work yet. My husband stayed to get started on all the signing he could do and I finished up the signing after I got back with the other kids. Marcia Buis made the signing process so relaxing and she also very friendly to our kids with talking to them and allowing them to play with some toys she had in her office.Never once did we feel that we were being pressured to buy a vehicle. They were there to find what fitted our needs and in the price range we cold afford.The Hayden Family :)

mcowens8284

Sep 18, 2012

Harry approached us in a manner that was not pushy. He was very personable and went to great lengths to find us the exact car we wanted within a few days. He was able to get us the car we wanted, plus the 2013 instead of 2012 for the same price. Best car salesman we've ever had, and we'll definitely use him again in the future! Thanks, Harry!

darrin.key21

Sep 10, 2012

The guys were very knowledgeable and helpful. Exceeded our expectations on the ease of buying our new vehicle. I would, and usually do send everyone to deal with the Andy Mohr family.

011231167823

Sep 9, 2012

I was treated very will at the dealership. I would tell everyone to go to Andy Mohr and just tell the what you are looking for. I liked that I really got what I had asked for.

b.dorsett

Sep 7, 2012

walked in and ask for wayne martin we got together went and looked at some suv's found one i liked a 2012 but really wanted a 2013 but told me the reason gm wouldnt let them sell them yet. wayne really went overboard making sure i knew everything about the suv .he was super an d so was joe kapitan. never felt pressured to buy or uncomfortable at all, it was great keep up the good work. thanks bruce dorsett

cummingsjerry15

Sep 5, 2012

Everyone was very friendly and helpful and answered all our questions.No one was in a hurry and it was a nice atmosphere to look at all the different cars and options available. This was not our first time at this location and we are sure to be back.

rdmarksberry

Sep 5, 2012

Nice experience. No hassle or pricing games! Have purchased several vehicles from this dealership. Having an experience like this will keep me coming back for future purchases.

romira55

Aug 31, 2012

I am a recent Bankruptcy and I did not have a means of transportation to Plainfield. When contacted the Dealer I spoke with Rick, he came and pick me up; never before in all my years has a dealer been as concerned and involved with a customer as Andy Mohr Chevrolet. I commend Rick Stratton not because he brought me to the deal but, because he turned what was a one time professional sale into a remarkable and expeditious handling of my purchasing experience. Remember car buying is a major investment and can be stressful. His style and approach eased the entire process for me. He is truly an outstanding young salesman and Andy Mohr should use him as an example for others. In all my 22 years of military service I would follow him as a young officer in our military.

laddair

Aug 27, 2012

Tyler and jason were awesome. My wife and I really appreciate the personal touch. They alowed her to test drive a couple vehicles, including a ford across the street.We could not have been treated any better. Thank you!!

Torch

Aug 24, 2012

Great experience start to finish. Bill Walls was great to work with. Will use again in the future when looking for a new Chevrolet. Have purchase 2 new FOrds from ANdy Mohr in the past

benny3434

Aug 22, 2012

Patrick was great and kept trying to give me the best deal and he did. Thank you Patrick, your the best! I will come back and buy my future vehicles from Patrick.

dwdyson

Aug 22, 2012

They were very helpful...very knowledgeable about which vehicle matched our description...went over and above to secure us the payment we needed and to get the bank that would match that need.

Psoemaker

Aug 18, 2012

Jonas assisted my mother with the purchase of her new/slightly used vehicle. I, along with my niece were present for the purchase. Out of all the salesmen I have dealt with in the past, Jonas was the best by far. His approach was something of a friend assisting her in her decision. He was not pushy and very helpful. I would recommend Andy Mohr to anyone based off this one experiance.

esholty

Aug 17, 2012

Tyler was OUTSTANDING in all aspects of the process of our new car purchase.We think he is an excellent "ambassador" for the Chevrolet product and the Mohr Company. He know his product and company procedures inside and out. His confidence made us confident we had chosen the right product and the right company.

HollyDMc

Aug 12, 2012

I was very nervous going into buy a car! I knew what I wanted and how much I could afford. Rick was so nice and promised he could help....and HE DID!! It was like talking to a friend. He & Will worked out everything and I drove home in my HHR! :) Thank you so much!! Ask for Rick!! You'll be glad you did!!

jr326

Aug 11, 2012

Love your Dealership. Joe Zimmerman was very helpful and kind. He knew what we wanted, and helped us achieve it, with absolutly no stress. Amazing!

kevin13bb

Aug 8, 2012

Good Experience. Rick was easy to work with and went out of his way to help us get where we needed to be with a new vehicle. I would recommend dealing with Rick anytime you need a vehicle.

RLErney

Aug 7, 2012

Joe was very professional and helped me work within the budget I had available. I would recommend him and Andy Mohr to everyone. I will be back the next time I need a car.

crider02

Aug 6, 2012

My expierience was great the salesman was very helpful and informative.the questions i had he had answers for and i was not there all day waiting which is very nice.

twrenner

Aug 5, 2012

My grandfather has purchased 4 cars from Andy Mohr. My grandfather helped me out to purchase a pre-owned car, and i'm proud to say it makes me feel comfortable inside it came from this dealership. Tyler beholds a great image for this company, but when it comes down to the deal at the table and we're talking cash, they're a great company and they have alot to offer. I recommend this dealer to anyone, and one day with my own cash and credit, "I will purchase a new vehicle from Andy Mohr." I'd like to thank Tyler for helping me out, Gib, and Doug,...They're good people and they will take care of you!!!! =)

pkfidler317

Aug 4, 2012

Jim Simpson is the best dealer/salesman in the place. He is kind/speedy/and a very nice man to have dealt with !!!!!! I would highly recommend him. Pamela Fidler

noychoy

Aug 2, 2012

I thought they were friendly and helpful. They helped us get a lower apr for a loan, when we were already approved. Thanks so much.

ncody

Aug 1, 2012

Jim Simpson and the complete staff did an excellent job of making the purchase of my new vehicle as easy as possible. Jim explained everything in detail and made sure before I left I was satisfied and all questions were answered. I definitely would recommend this dealership.

clc529

Jul 30, 2012

I walked in to this dealership, after months and months of shopping on line trying to figure out what type or brand of car I wanted. Still having no idea as to if I wanted a car, truck, suv, etc. it only took a few minutes and a short test drive later to make a decision. I hate to shop and these guys made it so fun and so easy!! Thank you gentelmen!! I am one happy girl!!

newjoe7

Jul 25, 2012

I had a pretty srict budget to work with for a dependable and economical used car. Rick Stratto and Chris Linton treated me very well and did everything possible to get the car at a price within what I had to spend. I WLLL do business with this dealership and these two outstanding men again and I will send anyone who asks me to them. Got a great used Honda Civic at a great price and was treated very well.E Joseph Carrillo

wyonarobinson2

Jul 22, 2012

Teresa Flowers: We bought and paid cash for a 2008 Colbalt on Friday 7-20-12. Teresa Flowers was our sales representative. She could not have been more helpful and accomodating. She was very attentive and listened to us. Teresa worked hard for us and with us. Teresa was very patient with us and if not for her kindness and approachability, we would have continued to look at other dealerships. It was Teresa that nailed our decision to buy this Colbalt. She was so "no pressure" but her helpfulness and willingness to walk the entire lot, explain every single car we looked at, get extra details on questions we were asking, and getting us to the price we were able to afford that made our decision solid. She is to be commended for her loyalty to Andy Mohr Chevrolet but moreso, made us, as the consumers feel good about our decision to purchase this car. She is an asset to Andy Mohr Chevrolet. We have dealt with arrogant, high pressure sales people before and that doesn't work for us. There was none of that in Teresa Flowers. We will recommend Andy Mohr Chevrolet to our friends and co-workers because of Teresa Flowers. Thank you Teresa, for making this very big decision on our part, comfortable and feel confident we were making the right decision. Teresa was a pleasure to work with and her diligence and friendliness, her helpful and sincere approach to sales in a no pressure way was the reason we chose to purchase this vehicle. She should be commended by Andy Mohr Chevrolet for her knowledge and grace in sales. Doug Currie SR: We also had the unfortunate experience to "endure" the caustic and extremely inflammatory demeanor of this man. He was as rude and condescending to not only us (paying cash for this vehicle!) but to Teresa Flowers in front of us. We were genuinely embarrassed as the consumers but also for Teresa Flowers. This vehicle came with existing warranty left on it. He told us that it did NOT and we told him that yes it did, we saw the paperwork saying so. He told us "DOESN'T MATTER WHAT THAT PAPER SAYS, NO IT DOESN'T." He was adamant that it did not and berated Teresa in front of us saying "YOU'VE BEEN HERE LONG ENOUGH TO KNOW BETTER, DO THE MATH, THIS IS A 2008, IT HAS NO WARRANT LEFT". We were mortified and had to speak up and back to him during this unnecessary and embarrassing episode. He wouldn't let us speak, kept "talking over us" and when she came back with verified information with that paperwork, she was soft spoken to us and to him, showing that INDEED it did have 6 months of warranty left. He never apologized to her or to us. He then tried to hard sell us extended warranty. We refused it and will obtain it on our own elsewhere. He should not be in a position to deal with the general public and he owes Ms. Flowers an apology for embarrassing her in front of us. We ourselves were embarrassed and told him so. After we were ready to leave and Teresa had already left, he mumbled a very insincere "sorry about that" to us to which we said: "You need to apologize to Teresa Flowers, and you made us as consumers, very embarrassed with your attitude" and walked out of his office. We would NEVER do business with this man again.

Naquela1

Jul 21, 2012

Rick Stratton exceeded my expectations of customer service.Rick did a wonderful job making sure I was 100% satisfied.I hade a horrible experience with the signing of my paperwork, with what I will assume is their finance officer. He was rude and seemed to try and pressure sale me gap insurance. There was also a lack of "friendliness" amongst other employees.If it was not for Rick I would have took my business elsewhere.

applepiechevy

Jul 19, 2012

Everyone at Andy Mohr Chevrolet was very friendly, helpful, and accomodating. I test drove several cars before making my choice. Dottie worked extra hard to get the exact car I wanted. Marcia came in on her day off to help with my financing. Chris did his job in an efficient manner. I have bought my previous vehicles off the same dealer for the past 20 years, this being the first time for a change and for Andy Mohr. I will recommend it to anyone I know looking for a new vehicle.

jkgrismore

Jul 17, 2012

Everyone at Andy Mohr Chevy was very nice and helpful. They were very informative on the the chevy camaro that I purchased. I would very much recommend friends and family to buy a car from any Andy Mohr dealership.

jrachell

Jul 12, 2012

We had went to a few dealerships before we came to Andy Mohr and was glad that we did.Jonas Lewis was the most pleasant and personable sale person I have ever had the pleasure of meeting. My friend was the one buying a car, and he did not pressure him into anything he did not want to do. He listened to what he was looking for and found exactly what he wanted on his terms. I would recommend Andy Mohr to my friends and family and especially having Jonas as their salesperson.Jody Rachell

michael gerbick

Jul 11, 2012

when we came in to look for our chevy traverse, Bill walls was very helpful taking his time showing the several option levels,and no pressure to buy. thanks very much mike gerbick

LITTLE E

Jul 2, 2012

We chose this dealership because we had heard how well they work with all kinds of people on buying a new vehicle, and stick with them till the sale is complete. Harry Snyder was just the icing on the cake. He was courtious, freindly,made us feel comfortable about the purchase explained every option availble to us. He went above and beyond what was expected, we would without a shadow of a doubt recomend people asking for him and this dealership. Thanks again for all your hard work.

calank

Jul 2, 2012

I was very please with my service, Joe knew what I wanted and payments I was looking for and William and Joe made it happen the whole experience was very professional, I never once felt haggled or pressured, thanks again and ill see you on the NEXT one.

jlouderback

Jul 1, 2012

We had purchased a truck from Andy Mohr before and were pleased with the service that we had received so we returned to the dealership in a different location and were pleasantly surprised to get the same quality of service once again. We are very pleased with our 2012 Chevy Equonix and will most likely purchase another one in 3 years!

Sleberwein

Jul 1, 2012

Yes, I would recommend this dealership. Everyone was friendly and very courteous. They did everything possible to get me in an affordable vehicle. Ten years ago I dealt with this dealership with great results, and it was my first choice this time.

jillybean1004

Jun 30, 2012

Teresa was patient, not "sales-y", felt very comfortable with her in asking questions, and was looking for the "right" car. She was so kind, respectful and considerate. I will recommend her to everyone I know whether they are buying a new or used car. I appreciate her efforts and wish her the best success in her career.

Chris39138

Jun 30, 2012

I stopped in to what was probably one of the hottest days so far this year. As I stepped from my vehicle I was greeted with a smile and a welcome I've never before experienced at a dealership. Mr. Snyder was very informative and didn't hesitate to go over the many options on several of the vehicles that I was interested in. I finally chose the 2011 Chevrolet Cruze, LTZ.You're Business Manager, Mr. Kapitan, was very thorough and explained each of the items of paperwork in detail so that I understood exactly what I was signing. I only waited a short time, while the vehicle was being made ready for delivery and was even given a bottle of water to quench my thirst during my wait.The search and purchase of my new vehicle was very pleasant and I would recommend Andy Mohr Chevrolet very highly to anyone looking for a new or used vehicle.

mcspangler

Jun 27, 2012

We have always had good service in the sales department at Andy Mohr. This is our fourth vehicle we have purchased from there. As long as the service is good, we will be return customers.

juliaabm

Jun 26, 2012

The best car buying experence I have ever had. I would buy from them again and will tell my friends and family about my experence.

krahm

Jun 26, 2012

Chris was knowledgeable , courteous , helpful of the cars we looked at and test drove . Above all , i appreciated his friendly manner , and giving us breathing roomto decide to purchase . I would recommend Chris to a friend and would look him up ,when i purchase my next Chevrolet .

tepiltz

Jun 22, 2012

Patrick didn't listen to what the customer was telling him...1. We said we could not give any money down...yet he repeatedly (over the phone) kept asking for $500, then $100, then anything.2. The initial car we were wanting...he said was sold the next day when we came in...looked like a classic "bait and switch" operation...we simply didn't believe him3. We (my fiance) told him verbatim..."I hate Ford"...and he then brought her out a Ford to look at.4. When he brought out the car it was dirty and should have never been shown to a customer in that condition.5. The only reason we purchased the car was because I was concerned of my finace's safety in her current car. We actually ending up buying the car for me, and I will get her into a car she wants when we are in a better position to do so...AND I assure you it will NOT be with your dealership!!!

mama2many

Jun 20, 2012

Jim Simpson has been our go to person for several years now. He has be very professional and has been able to help us more than we could have expected. He will continue to be our salesperson! Thank you Jim for your wonderful service!

sandyfullen

Jun 19, 2012

Every person I dealt with at the dealership was able to answer any questions I had from trade-in,to purchase of my new car to financing. They were all friendly and helpful and made my experience of purchasing my 3rd new vehicle in 44 years of driving,good.

knelson871

Jun 18, 2012

Came in just to look and test drive, feel out a deal I had seen in the paper. I went, test drove the two models I wanted to see, then asked to see the numbers for the deal I had seen and the cars I had picked. I had no intention of actually buying a car but they came back with such a good deal (including the trade in offer on my old car) that it took about a second for me to shake Harry's hand and tell him he had a deal. All the paper work was handled beautifully, explained intelligently, and I walked out with a brand new car, a damn good deal, and very happy customer! Thank you for making my first car buying process a memorable one.

rpelliott12

Jun 13, 2012

Adam & Doug JR were great to work with, they worked fast to find the right car. They worked to get me the best price.Thanks Adam & Dorg JR.

JBladen

Jun 12, 2012

Steve was a great help as we were trying to find the right vehicle for my wife to drive. He took the time to allow us to test drive several models until we found the vehicle she liked. Joe walked us through the paperwork with ease. This was one of the easiest vehicle purchases we have ever had.

cody sluder

Jun 12, 2012

Rick stratton was and is by far the most helpful salesman i have ever came across. If he represents the level of salesmanship that andy mohr employs then i would recommend everyone going there and buying a vehicle from him. In my honest opinion he is the epitomy of how all salesmen should be!!!

spencer6672

Jun 11, 2012

I went to Andy Mohr Chevy on Friday night looking at trucks. Jim was my salesman and helped me pick out a truck that I liked and helped me find one that was in my budget. He went over everything with me in detail and since it was getting late he said he would call me on Saturday morning and let me know what he found out. He called me first thing Saturday and told me the truck was mine and to head up there. He was very nice and is very good at what he does. Thanks Jim!

wmcph001

Jun 6, 2012

Worked with Jim Simpson last time I was at Andy Mohr Chevrolet. Great guy very friendly very knowledgeable. Wasn't pressured into buying a car out of my range, and when i told him i want to stay in a certain range he didn't come back with a price at higher they almost every body does would definitely recommend Jim Simnpson and Andy Mohr Chevrolet

2012autumncruze

Jun 6, 2012

Working with Keri was a great experience. She is a very upbeat outgoing person who made my car buying experience fun! I felt welcome and at ease working with her. I recommend her to anyone who mentions buying a new car! Thanks again Keri!

Nellie Rog

Jun 6, 2012

Keri was a pleasure to work with and was very informative.I will be a repeat customer and will send all my family and friends to see her.

llgreen

Jun 5, 2012

Keri was great. She really worked with me. I shopped for a new Malibu for 3 months because I just couldn't decide but she stayed in touch and helped me make the sale happen. I will definitely recommend her.

stemor99

Jun 1, 2012

This was a pleasant experience as always. Tyler and Bill, his associate, were very attentive and work extra hard to get the deal completed. Brian, the sales manager, also took the time to sit down and spend some time with us. No arm twisting or low ball trade in offers as with other GM dealers in the area. I will return when my current lease is up. Thanks to all.

Nikkole_Pierson

May 31, 2012

They showed me great service, I appreciated everything they had to offer. I would go back if I didn't just get a new, great car. You guys were awesome. Thank you so much (:

janet robinson

May 31, 2012

From the very first visit the salesman (Harry Snyder) was very friendly and helpful. He let us decide what car would suit our needs, but was most helpful in the selection.He was not an overbearing salesman as we had experienced at our another dealership closer to our home. The drive being around 65 miles was well worth the service we received. They worked with us as we finalized the deal in a very friendly and effecient manner helping us get the deal we wanted. I would highly recommend anyone in the market for a new car see Harry.

shawnzero

May 31, 2012

Hi There I Said! Thank You Jim Simpson for the great experience at Andy Mohr Chevrolet. Quite franklyI would come to any dealership you worked at! Thanks!

Nancy T.

May 31, 2012

I went to Andy Mohr in Plainfield to purchase a new car. Wayne Martin was the salesman that waited on us. He was very nice and friendly. He was also very helpful. We told him what we were looking for and he showed us what they had on their lot. Nothing they had was what we were looking for. He got on the locator and tried to find what we wanted. He demonstrated a lot of patience with me, for I am difficult to deal with. He finally found something on the locator that was suitable to what we wanted and said that he could get it. But we found out the next day that the one we had chosen was sold as we were talking with him. He offered to search again to get what we wanted. When the car came in. They picked up the wrong car. I told him at first I didn't want it. But the next day we decided to go take a look at it. I thought it was beautiful. I am very glad that we decided to take it. He never showed any signs that he was not wanting to deal with me. He stayed very friendly, nice, and cordial always. The dealership is very nice. The financial lady is very nice, but Wayne Martin sold me on the car. I would reccomend to anyone that wants to buy a new car and is hard to please to go see Wayne. He makes you comfortable and doesn't make you feel like you don't know what you want. A satisfied new car customer -Nancy T.

T344

May 31, 2012

Bill was great he worked with us and helped us find a car that fit our budget. the dealer ship and him offered excellent help and were wonderful. it was my first car that I bought brand new and they have put the bar for service and friendly service well above and beyond.

jkbwidow

May 31, 2012

Wayne was very efficient in his approach and very professional. He showed us many Cruze cars and we finally picked one out, we quoted a price, he said accepted no haggle and we drove the car home. We basically had just gone to look, not dreaming of buying on this day,but everyone was so nice and patient with us we decided to buy.I would recommend this dealership and Wayne very highly to my friends.

Linda Felton

May 30, 2012

Rick Stratton did an outstanding job of finding a used Buick LaCrosse that totally fit all my needs. He went above and beyond obtaining the best financing available and even delivered the vehicle to my home when I was dealing with serious family illness. He explained the many features of the car with patience and expertise and answered all of my many questions. He made everything so easy and was a pleasure to work with! Thank You RICK!

antduncan

May 30, 2012

I recently bought a Dodge Challenger from Andy Mohr..I had worked with Rick Stratton, he really went that extra mile on everything and did anything he could help you with,Rick would meet with you, talk to you on the phone anytime of day didn't matter if it was his day off or not..you can tell he really loves his job, and really cares,I really think he is a good asset to the company. I would recommend anybody who's buying their next vechile to go him

Jade123

May 30, 2012

My husband and I enjoyed our experience because we did not feel pushed into making a decision. Rick was very knowledgeable and it was easy to talk with him about our needs. We bought the vehicle because we loved the car and had a great experience with Rick. We will recommend Rick and this dealership to our friends.

CarterNJ

May 30, 2012

Recently my wife and I purcased a car for our daughter. We wanted something safe and reliable. Rick worked with us the entire process and took time time to go through and show her all aspects of the car even after we purchased it. He didn't have to do that, but offered to anyways because he knew my wife and I were a bit nervous that we would forget something and just wanted her to feeel safe and knowledgable about her car. We all appreciate the time and effort Rick put into helping us purchase and understand our daughters new car. We will use Rick in the future for our other daughter's car as well! K

dsparks

May 30, 2012

We have dealt with Jim Simpson for several years now and find him to be the best there is. He is very knowledgeable in all aspects of the cars. The dealership itself is very friendly and the atmosphere is very genuine.

Tahoe99

May 30, 2012

We have bought a number of Chevrolets with Mr. Jim Simpson. Jim has always been a very personable to myself and my family. He has delivered what he promised. In today's world of change, it is a good feeling to purchase a vehicle from the same the sales person. THAT is product loyalty.

Hoffmandavidm

May 30, 2012

I' ve purchased several trucks from Andy Mohr over the last 10 years. I keep coming back for the price and the relaxed atmosphere.I do my homework before I buy and return Andy Mohr every time.

rachb07

May 30, 2012

I definitely would recommend going to Rick to buy a vehicle. He went way out of his way to find me and my fiance a vehicle that we wanted. We both had very BAD experiences previously at Andy mohr and were not ever going to go back for a vehicle, but we decided to try again and Rick was a great help. We happily found a new truck with the help of Rick! I don't think any other salesman would have worked as hard and treated us nicely as he did. He didn't push us to the first vehicle we found he found us options and if we didn't like them he searched for more and never pressured like usual salesmen do! I will refer him and have refered him to family and friends! Thanks Rick!!!

jpcrimmins

May 29, 2012

I've always thought that Jim Simpson was one of the most helpful car salesman that I've ever dealt with. He strikes me as a very sincere guy.

mllab

May 29, 2012

Rick gave me the best car shopping experience I have ever had. Not only was he patient, he truly listened to my needs and the needs of my family. I was never rushed or persuaded to make a certain purchase. I was actually given plenty of time to see if each car would benefit my family in the long run. He even let me put my dog's crate in the back to see if our family pet would be comfortable. I can't even count how many times I have recommended Andy Mohr to friends and family. Thanks to Rick, my family and I had the best overall experience anyone would want when buying a car.

richlt5

May 29, 2012

The sales staff was great, Had been given a loner for some work be done on new truck. when ask about possible electricial issue Rick Stratton offered to come from out of town to pick my truck up to have it looked at which I thought will going that extra step.I have been very pleased with andy more

dlhdhug

May 29, 2012

We have been dealing with Jim Simpson and Brian Webb for years. They are the best and we wouldn't think of working with anyone else. Keep up the good work guys. You are the best.

smallwood6060

May 29, 2012

Even though I could not get the loan, I feel when I get my credit fixed and am capable of getting a loan, I will deal with Jim and Jim only. He was VERY friendly and tried all things possible to get me into a car.

sbuhrmester

May 29, 2012

Joe Zimmerman was very quick to meet us in the lot to begin helping our search for the Truck with the features I prefered. Joe was the one who found the truck containing all the features I wanted. The Andy Mohr team reviewed several financing options for us until I was happy with the choices. Joe Kapitan reviewed all the 'extras' very clearly so I felt comfortable with my choices. All in all, this was one of the smoothest experiences I have had purchasing a new car.

flattoptwo

May 28, 2012

i purchased a 2005 chevy cobalt for my wife in december2005.jim was very helpful and followed up to see if every thing met with our satisfaction. since then we have contact numerous times while having service on her vehicle.if i were to purchase another car i would most certainly seek out jim. his rappor with his customers would override any negatives you might have with the dealer or the services.i feel that jim gives over and above service and followup to his customers. thank you jim simpson

delgado92002

May 26, 2012

Jim Simpson was very friendly and informative during my search for a used car. I did have an issue regarding a factory recall on the vehicle I bought. Jim, in a very concerned and professional manor, addressed my issue and made me feel much better about my purchase. Excellent customer service, Jim!

featnlcc

May 25, 2012

I truly appreciated Stephen Thompson working with me in my recent purchase of my Chevy Tahoe. I love my truck and am thankful to have acquired it this past week.Steve was such a great salesperson. I appreciated his honesty, integrity and his non pressure tactic in helping me find, test drive, and end up purchasing my 2005 Tahoe.In the future, I hope to purchase my next vehicle from Andy Mohr. Lord permitting, it will be my Suburban. I am a SUV kinda man and sure enjoy what God blessed me with in my truck.Thanks again Steve! Thanks Andy Mohr.

klprice

May 24, 2012

I purchased my 2012 Canyon truck through Rick Stratton this past winter. There was really nothing on the Plainfield lot that impressed me that day. Rick took the time to ask me what options and vehicle styles I was looking for and then did a 15 minute search on Andy Mohr's car net and located three Canyons at the Noblesville lot. He went with me to the lot and he took the time to test drive all three of the vehicles with me that evening. He did an outstanding job of recalling facts and options that I wanted and crunching numbers to figure out what was in my ballpark. All of these things left an impression upon me. This and his calm demeanor through all of our transactions is something that Andy Mohr's dealership should be very proud of. I was so impressed I contacted Rick a week later and had him be on the lookout for a car for our teenage daughter who will get her license in two weeks. (God help us!) Anyone who has mentioned to me the need for a new vehicle, I have pointed in Andy Mohr's direction and told them to look Rick up for assistance.

crgprice

May 24, 2012

I really enjoyed working with Rick on the purchase of my new vehicle. He was very helpful finding the exact vehicle trim I wanted and spent quite a bit of his own time doing so. He was not pushy which inheritly is not very common for a Chevrolet dealership. I have had previous experiences that were very rushed and almost having me buy a car before I know what is going on. I would work with Rick again if I am going to purchase a new car.

smccamma

May 24, 2012

In the purchase of a new car I found my salesperson Jim Simpson, friendly, honest, helpful, and was able to answer all my question. I have and would again recommend Jim to my family and friends. Jim is always friendly if I see him while having service to my car. In addition, employees at the service department are always friendly and helpful. Thank you to all for your service.

ljbell

May 24, 2012

I bought a used car and my salesperson was Rick Stratton. He was very helpful and answered all the questions I had. I did not feel forced into purchasing a car and appreciated the space I was given to make an educated decision instead of a rush one. I would come back to Andy Mohr and work with Rick again for any car sales I should have in the future. Thank you very much for making this an easy process.

teller317

May 24, 2012

I am so thankful that I came to Andy Mohr to purchase a vehical!! I had looked at two other dealerships and hadn't found anyone who was helpful to me. When I came to Andy Mohr, Rick was so helpful and kind to me. He was not pushy with his sales at all. He took the time to help me figure out what I really wanted and which vehical would best fit my needs. Now I have my new vehical and I couldn't be happier. Rick even came in on his day off to devliver my new vehical to me! I don't think I could find many people willing to do so much for me! Thank you Rick! I will be back when we need a nother vehical!

Emmanuel07

May 24, 2012

Rick helped my find my car for 2 days. I just purchased my 2007 Impala LT on 5/23/12 and its great. I talked to Rick on his day off of work while he was out of town to find the car and he had no problem at all doing this.Even though we had many obstacles that we had indure along the way Rick never showed signs that we wouldnt find a car. We completed the deal well after work hours and it wasnt a problem with him. Rick is a great sell person. I will recommend Rick to all family and friends that are looking to purchase a new or used car.

bedjb

May 24, 2012

We purchased a 3500 Silversdo Last summer. They went above and beyond what any one could expect. Our saleman, Jim Simpson, was very good to work with. He found the truck we wanted with all of the options we were looking for, and had it in Indiana the next day from Alabama. Everyone that we had any dealings with were very kind and friendly.We will certently go back to Andy Mohr in Plainfield and ask for Jim.

Ggerk

May 23, 2012

I took my truck in for an oil change and general inspection. The work was done quickly and correctly. Jim Simpson has shown me many vehicles and is very knowledgable about vehicle features.

dc_carroll

May 23, 2012

I purchased a 2012 Sonic. My experience with Andy Mohr Chevrolet and Steve Thompson in particular was extremely positive. My car buying goal was to find a low cost, high gas milelage with simple features for myself and 16 year son to learn to drive. Steve was very helpful answering my questions and helping me determine the best car for my goal. The negation on car price was very simple and did not involve extensive price/trade negation. I stated what price I needed and Steve did his best to meet that price.I am completely satisfied with my vehicle and my experience with Andy Mohr Chevrolet. I would highly recommend others to this dealer and Steve as a sales consultant. I plan to purchase my next vehicle from Steve.

BARBIE1296

May 23, 2012

MORE DEALERSHIPS NEED A SALES PERSON LIKE JIM SIMPSON! HE IS THE ONLY REASON WHY I GAVE ANDY MOHR A CHANCE WITH MY BUSINESS. MY HUSBAND PURCHASE FROM HIM. THATS WHY WE CAME BACK TO PURCHASE ANOTHER TRUCK FROM THERE. AND WHEN WE ARE READY TO MAKE OUR NEXT PURCHASE THATS WHO WE WILL SEE. THANKS FOR GREAT SERVICE JIM,BARBIE HELTON

RHurt

May 22, 2012

David Balaban was a very nice person to work with and helped us with the vehicle we really wanted. He showed us everything about the vehicle and answered any questions that we had.Joe Kapitan was also a very nice person to work with and very informative to answer all of our questions. He also helped us get the best percentage rate!I would also like to say that we really like our Chevy Cruze and we would definitely recommend Andy Mohr Chevrolet and these men to our friends and family who might be looking for a vehicle. Everyone was so polite and made us feel very comfortable with our purchase.

Ashley79

May 21, 2012

This is my second vehicle I've purchased at Andy Mohr. This time my experience was near perfect!I kinda knew what I wanted, but wasn't real educated on the vehicles I had in mind. That's where Rick comes in. He wasn't pushy or arrogant, he just answered my questions & let me look around and choose what I wanted. He worked with me until we came to a price I was comfortable with. Then after my purchase I mentioned that I'd like to get my windows tinted on my new vehicle & my old one. He had me drop my cars off the next morning & by evening they had tint on them! He made everything so easy!!! I would highly recommend him to anyone wanting to purchase a vehicle. Thanks Rick!!

gv743

May 21, 2012

Rick was focused on what I wanted and th price that I could afford. Rick is the only reason I went through with purchasing my vehicle. I will buy from what ever dealer Rick is at. Every car dealership needs a Rick Stratton! Nice job Rick.

CGillund

May 21, 2012

I found a really great price on a used 1997 Nissan Maxima so I came in for a test drive. The car was in great condition and I liked the price. There was a repair needed in the rear suspension and that as the reason for the discounted internet price. Rick Stratton was my sales person and was very friendly, knowledgeable and honest. He was great to work with. Unfortunately upon driving it home and putting a splash of fuel in it the check engine light came on. I headed right back to the dealership where I had them take a look. They did end up giving me a fair price to replace the O2 sensor as long as I got the rear suspension work done at the same time. It was kind of a hassle, but I'm glad I made the decision to buy from this dealership where they have the resources to take care of every aspect of selling, financing and repairing the vehicle. Overall, they were friendly professionals that worked with me every step of the way. Thanks to Rick for putting customers first.

SonicSuper

May 20, 2012

We purchased our 2010 Camaro from from Andy Mohr with Jim Simpson going above and beyond to make our first time experience in ordering and customizing a car as easy and enjoyable as possible. He was so good at keeping me updated as to when the car went into production and when it was close to being shipped to them, we could not have asked for better customer service. When the time came to trade for a new more efficient vehicle (I am not referring to my Camaro, mind you!), we didn't even hesitate to return to Jim. And as with purchasing the Camaro, he was helpful, knowledgeable and did his best to get our payment in the area we could afford. We thank him, Jason and Doug for all they do. Great customer service, great experience. We will always return and recommend Andy Mohr and Jim to others.

Diana Culkin

May 18, 2012

I had verbalized that I would be interested in a vehicle that would be better on gas mileage and my husband thought it would be a good investment to get an extra vehicle. We had discussed buying an extra car and keeping my van to use for family outings and his business needs,when a larger vehicle was needed. In the past 6 months I had looked at a few autos and gave him my opinion. When my husband decided he was ready to purchase new vehicle. He checked at a couple of dealerships in the Indianapolis area to see which of the smaller cars he would be comfortable getting in and out of, his comfort when driving, and what type of deal he could make on the pricing. He was down to making a choice between two different vehicles and his choice was made by his good impression of Mr, Wayne Martin. He liked the interaction and the way Mr. Martin presented himself, the business, and the auto of interest. There was a small difference in the cost of the two vehicles he was comparing. He was pleased that this dealership worked with him and he was able to purchase the 2012 Cruze at about the same cost as the other vehicle. My husbands impression of the transaction was positive overall. We are still discussing the possible advantages of purchasing the Zieban protection plan in the near future. The only negative part of the experience was the long wait the night we stopped in to complete the paperwork and provide payment. This was no fault of anyone involved, but we were purchasing the car for a total cash payment and did not have to wait for credit approval. Because personal was busy we had to wait over an hour to see Mr. Doug Curry to get the deal closed. That was frustrating to both of us, again Mr. Martin stepped up and because his personality was positive and he and my husband had similar background interest he helped the time pass in a relatively pleasant manor. So far the only negative thing I have found about the car is the head rest in the drivers seat. I am only 5 ft 2 and no matter how I position the seat to drive the sharp curve of the head rest hits me as uncomfortable. Just to sit in the seat when we looked at the car I did not notice the angle as being uncomfortable, but when driving the auto the angle of the head rest where hits me in the back of the head is annoying and uncomfortable. Hopefully I can get use to it or find some way to work around this problem. Thank You Larry and Diana Culkin

velectric01

May 17, 2012

Andy Mohr's service department is very clean and professional. Apointments are kept and the work is top rate. Chad Burgess makes the service experience very pleasent.

Wanted to buy a car

May 17, 2012

I drove all the way there to look at a vehicle that was already sold. I was in contact with the salesman several times that day and he knew I was going to go look at it. They were not prompt in getting back with me.

scottr199

May 14, 2012

Jim was Great to work with! this was the best car buying experience I have ever had. I felt no pressure and he went the extra mile for me making sure I got what I wanted! I defintely recommend him!

djhancock09

May 13, 2012

Jim Simpson is an asset to Andy Mohr. He is very professional and very knowledgeable on every car and truck we have looked at. we love our Silverado and wouldnt buy from any other salesperson. Keep up the good work Jim!

jerrycripe

May 12, 2012

Rick Stratton was very pleasant to deal with and talk to. He was very customer oriented. He is an asset toin. your organization. I enjoyed working with Rick.

bavanlan

May 11, 2012

Called Andy Mohr Chevrolet based on the suggestion of a family member after having a terrible bait-and-switch experience at another Indianapolis Dealership. RJ was very forward and upfront, including running most of the numbers ahead of time while we traveled there. Despite what I imagine to be my incredibly angry and disenfranchised mood, RJ made the entire experience turn out pleasant and we left that day in the vehicle we wanted at a price we wanted. It was a zero pressure, zero hassle experience.Would visit again for my next vehicle, despite being located 2 hours away.

scwatkins

May 11, 2012

I loved working with Harry. He is knowledgable, personable, friendly and helpful. He followed up on questions and kept in close contact throughout the process.

VLewis36

May 9, 2012

Keri was able to answer all of our questions about the vehicle.. She was very knowlegable. I would definitly recommend her for any vehicle purchase... She took the time to show me all the features and how everything works. She did not rush me or make me feel like she didn't have time.. She was GREAT!!! :)

Gertrude Behning

May 9, 2012

I bought an Impala from Jim Simpson in 2008. He was very professional, pleasant, and helpful. He keeps in touch with me by e-mail and phone. When I am ready for a new car, I will go back to him even though I live in Fort Wayne.

Williams8

May 7, 2012

I have been looking for a new SUV to accomodate my growing family and have looked at more than a few different dealerships but until I came to Andy Mohr I just wasn't satisfied. Rick made the entire process easy for me. My schedule is not always flexible and he went above and beyond to make sure I was satisfied. He even brought vehicals to me and my family to look at while I was on my lunch breaks at work since I didnt have time to make it to the dealership. With Rick I felt like he actually cared about my family and what we needed. The next time my family is looking for a new vehical I will go straight to Rick because I know he will do everything possible to find us what we need and want! I would reccomend him to anyone looking for a vehical!!

Watsonc12

May 7, 2012

I had the pleasure of working with Rick and Brian and it was the best ever. I will buy all of my cars or trucks from Andy Mohr Autos. They treated me wit so much respect and was very attentive to all of my needs. They were not rushed, they treated me as if I was the only customer there. Rick went above and beyond to answer every question I had, he worked very hard to send my info quickly to the finance company and he got me the best rate possible. I'm so happy with my experience and my purchace. I'm still bragging on the service I received when I was there. I wish I would of know then what I know now because I would of bought all of my cars/trucks through Rick. Rick not only treats you with respect as a customer but he makes you feel so comfortable that he feels like a close friend that I have known forever. Thank you so much Rick for everything and I will be sending everyone I know that is looking to purchase a car or truck. Thanks.

TMeece

May 7, 2012

Joe Zimmerman was courteous, knowledgeable, and understanding of our needs. He was never "pushy" and telling us what he thought we wanted to hear like some dealership/sales people, but always followed through on our phone calls, texts, or visits. He helped us find the car of our need and wants! We have bought 1 used car, 1 used truck, and 1 new car from Joe and Andy Mohr Chevrolet in Plainfield since Feb 5th, 2012. It is the first and last dealership we go to for our car needs now!

Tylerrees

May 6, 2012

I have bought multiple cars from andy mohr chevrolet and jim simpson in particular. The service is always great and theres is never any complaints.

mxmanmark

May 6, 2012

I've used this dealership for my last two car purchases and see no other reason to go anywhere else. Service has always been honest and efficient.

tammyjriley

May 6, 2012

Customer service is great because they try to find the exact vehicle I am looking for. I have always been pleased with any repairs and warranty work done. They always call me afterward to make sure I am pleased. We have a very good relationship with our salesperson, Mr. Jim Simpson. He has taken care of us well and also other members of our family. He is most personable. Our overall experience has been exceptional.

rasnake

May 5, 2012

I had a very great sales person Jim Simpson he was very polite and very helpful when I purchased my vehicle. He explained things well, calls to see how my vehicle is doing and tells me if I ever need anything to contact him. I could not have had a better sales person, I would highly recommend him, I have sent two customers also and they have bought from him, they thought he was a super person.

lazyL0228

May 5, 2012

Other than a couple of small complaints on the service department things are wonderful. We have bought many vehicles from Jim Simpson and will continue to work with him.

vwiley10

May 5, 2012

Received very good service. I was very hesistant to buy a new car. I'm glad I did. With all the discounts and etc. I was very happy with my purchase. Thank you.

samonett

May 1, 2012

Doug Jr. was patient with me in choosing the car that was best for my budget. He worked every step of the way to ensure that I would be satisfied and he was very honest and up front with me about my credit, financing and what car would be the right choice. I was glad that he wasnt pushy or one that forgets about you if you dont immediately sign papers. He was classy, honest and made my car buying experience fantastic. I would definately come right back to Doug Jr. for my next car. He knows how to handle a customer the right way and ensure them to get the right deal on the right car and I just love my 2012 Malibu that he recommended. A job well done and he done it!

kieferju

May 1, 2012

Very friendly and great service. One of the best experiences I have had buying a new vehicle. Jim went above and beyond looking for the perfect vehicle for me and he did a fantastic job!

jade5362

Apr 30, 2012

We bought a new 2012 Impala last friday.We were treated very professional and courteous by RON SHARPEE and MARCIA(financial dept)JUNE&CHUCK WOOD(

Mark A. Walters

Apr 29, 2012

I enjoyed working with Harry Snyder on my recent purchase of a 2012 Chevrolet Cruze. Harry was a very knowledgable and courteous salesman. Harry took the time to show me many models and and options of Cruzes in my price range and I never felt rushed or pressured during this purchase. Chad Burgess in Service and Joe Kapitan in Finance added to my purchase experience in a positive manner also!

9963399

Apr 28, 2012

If it wasn't for Rick Stratton, I would have never bought a car at this dealershIp. He was terrific.the sales manager at the budget lot needs to act like he enjoys his job. He was hiding behind the salesman the whole time and was very quick to fax my buyers order to my lender. Rick was the shining star. I will buy a car from wherever Rick is working.

lindafromindy

Apr 27, 2012

Friendly personel, Not much pressure, was made to feel at home. Almost like I could just stop in to visit with a cup of coffee.

Chevylover12345

Apr 26, 2012

Keri was very helpful and kind, I am very satisfied with the service that I received and will tell everyone I know to buy a car from your dealership from Keri price

Jim42411

Apr 26, 2012

I have purchase 3 vehicles so far from Harry and referred a friend who has purchased from him, very helpful in all steps, I plan on buying my next vehicle from him for shure. He's not one to forget about you after you leave. As for the dealer ship it's self they are more than willing to accomodate everyone needs from parts, service, appreciation day, ect... An awsome family type group to deal with!

zjohnson

Apr 26, 2012

Working with Harry made buying the process of buying a car as smooth as possible. I will continue to use harry as my salesman, as well as refer all my friends and family.

chevelleguy1971

Apr 24, 2012

Sold a car knowing there was something wrong,and did not disclose it till I called about the remote being in,in which I didn't get a call.when I told him what was going on he said ha knew about this it had done it to him.when I took it back to the dealer to have the remote program the car finally did it there,come to find out the shifter assembly was bad,$400 cost.they did it at cost but it still is not the right thing to do when he was aware of it.He wanted to stand out in the service area and argue with me,Till the service manager and assistant told him to leave.Dealing with him is the worst car buying experience ever.Plus he lost a NEW car sell from my parents.And I still have not heard from a manager!!

jenone1

Apr 24, 2012

My husband and I stopped in without an appointment an hour before closing time. We new exactly make, model, color, and extras we wanted to buy. Don was assisting another client and introduced us to Rick. Rick was very friendly, not pushy, and has a passion for vehicles. He quickly got to work on estimate trade in values and showed us the vehicle we were dreaming of. We then negotiated the deal on trades which we were very satisfied with. Financing was competitive and we were assisted by Rick and Don in wrapping the deal and vehicle transfer. We left with our new vehicle that evening. Love it!!! For me the experience was clean, honest and with no buyer's remorse! Thank you!!! Exactly as I would expect this transaction to happen, with some extra TLC I didn't expect.

Stephan13

Apr 24, 2012

It was a pleasure working with Mr. Stratton on my new car purchase! I felt no pressure when at times I was indecisive and thats a plus to me. He was very knowledgeable, and friendly. He made the car buying process a very smooth transition. I LOVE my new car and have already recommended him to others interested in getting into something they will really enjoy.

jamesisme

Apr 24, 2012

Very kind, helpful and easy to communicate with, I will be coming back for a new truck and when I do I will only want to deal with Rick Stratton!!Thank you James McIntire

cBeckley

Apr 23, 2012

I would highly recommend Rick Stratton, when purchasing a new or used car from Andy Mohr, Cherolet dealership. All,my questions were answer, and at no time did I feel any pressure to purchase a vehicle. I have purchase cars from Bill Estes,Penske,Tom wood,Lockhart Cadillac and many more dealships over the last 45 years, and recieved good to fair service. Rick, is a credit to your business, that makes your company that stands alone at the top. Thank you for exceptional service. Charles Beckley

pixiedixie

Apr 23, 2012

I have always had wonderful service at Andy Mohr Chevy. Sales and service staff are always knowledgeable and extremely helpful and polite. Would recommend Andy Mohr Chevy to everyone!

jwilliams88

Apr 23, 2012

I am very pleased with my experience at Andy Mohr Chevy. I'm so happy to find the exact car I was looing for. Tyler was very helpful and efficient. I plan to recommend this dealership to everyone I know!

melbrand

Apr 20, 2012

We had a great experience at Andy Mohr Chevy in Plainfield. Each person we talked to was more than willing to help out with a friendly smile. Daniel Pochop, who we spent most our time with, was very helpful and continues make sure we are happy with our Traverse even weeks after our purchase.

jackie.frost

Apr 20, 2012

i would highly recommend every one go see Daniel,Pochop at the dealership when they need to purchase a vehicle .Thank you very much the Frost Family.

nmoreland9

Apr 17, 2012

Everyone at Andy Mohr Chevrolet in Plainfield was great. As my car search was very extensive, they were very patient and willing to help me track down the perfect car. After looking at hundreds of vehicles, the winner ended up being on their lot! Simply put, I love my new ride and would highly recommend the people at Andy Mohr Chevrolet in Plainfield to anyone looking for a new or pre-owned vehicle.

ROGERPENNSRFONZ

Feb 14, 2012

OUR SALES PERSON, KERI PRICE, WAS FRIENDLY AND MADE OUR TRANSACTION SMOOTH AND EASY TO WORK WITH AND MADE OUR EXPERIENCE AT ANDY MOHR GREAT.SHE DID NOT HASSLE US AND WAS VERY KNOWLEDGEABLE ABOUT OUR VEHICLE.WE WILL BE SENDING OUR FRIENDS TO HER FOR BOTH NEW AND USED VEHICLES.CAN'T SAY ENOUGH GOOD THINGS FOR THIS LADY..THANK YOU ANDY MOHR FOR GIVING US KERI TO WORK WITH!

Thscarab

Nov 24, 2011

Jt collett gave me an amazing deal on my used civic. He was very polite and friendly and I would recommend Him to any of my friends. He treated me outside and was very knowledgeable and insightful about all the vehicles I looked at. I would refer anyone to this dealership and my salesman.

vernm

Nov 22, 2011

good dealership, even though they did not have what I wantted!

capt_ron33

Oct 3, 2011

Would recommend everyone to visit Ron Sharpee at Andy Mohr Chevrolet. He did a great job getting our family the truck we wanted with the financing to fit our budget. Thanks Again Well be sending people in to see you

sil9e9m

Apr 13, 2011

Discovered my vehicle through an ebay listing made by the Andy-Mohr Chevrolet team. All contact with the ebay department at Andy-Mohr was kept short and matter-of-fact prior to signing the paperwork, so I had no true impression of the sales team before driving to the dealership (I would have visited before, but it is a nearly 3 hour drive there one-way). In all my dealings, I try to be as unobtrusive as possible so not to take up more of the sales team's time than need be...hence, the brief contact. Upon arrival, I was ushered inside and the appropriate department was paged. Due to the large scale of operations, I quickly felt like one of the many being channeled around there. I test drove my truck and directly inspected it, noticing a few seemingly insignificant things (squeaking brakes likely from sitting on the lot and a missing drivers door seat lever). While I liked the truck and was ready to finish our dealings, I made sure to mention (before signing the papers) that I wanted the missing lever to be replaced and was assured that it would be ordered and mailed to me ('not a problem') as it was NOT disclosed in the ebay listing as missing. In the actual signing of the paperwork (performed by a manager), I again brought up my desire to make sure the address/paperwork was clear for the mailing of the part and that it would indeed be done and he assured me that if the salesman told me it would be taken care of, he would do it. Payment was made and the truck and I made the trip home. Not sure how long it would take to get the part in, I gave the salesman a solid month before feeling that I could no longer give him benefit of a doubt and knew that I was going to have to make contact. When reached, I was told that he had forgotten it/hadn't ordered it yet and that I needed to call him back around lunchtime someday so that he could more easily get it ordered and sent out from the parts department. (This created a problem as I am always in the middle of performing surgeries/working with patients when it was convenient for this salesman). Albeit many weeks had passed since I had made contact, when I finally took a day off for personal business and called him close to 'his lunch-hour', I was quickly informed that so much time had passed that it would 'be easier for me to contact my closest chevy dealer and have the part ordered for me so I'd get it faster'. Sure I have always had the option of having it ordered elsewhere and of course would have received it MUCH faster, but the point being that the dealership had committed to the followup. I was even more surprised in hearing (when speaking with his manager), that it 'must not be too important to me as so much time had passed and he was not as apt to follow through'. It is a mere lever and so quite insignificant when it stands alone, but my entire experience with the dealership was tainted by the blatant lack of followup and inconsideration relayed through our phone conversations. Should I even have had to call to remind in the first place? Or call back yet another time when it was a bit more convenient for them? I just want future potential buyers to proceed with the knowledge that while the dealership seems to have an orderly system, there may need to be caution in acting with too must trust as you may experience a similar let-down.

jstraw05

Dec 15, 2010

In addition to a great experience buying my Silverado, the service department has been very speedy when I come in for oil change and tire rotations. While I hope to continue driving my truck for many miles to come I will look forward to the day I can return to drive home another new vechile from Andy Mohr in Plainfield.

littlejen670

Sep 22, 2010

I have had several Chevrolet vehicles in the past and I absolutely love them, they are so dependable! Recently, I have seen the promotions on some new Chevrolet models that have caught my interest, such as the new Camaro. It is such a great looking car on screen that I just had to see it for myself in person. Just the other day I went scope out the new Camaro at Andy Mohr Chevrolet, 2712 East Main Street Plainfield, IN 46168. Initially, I had planned to learn more about the vehicle before making a purchase, to see if it was the right fit for me, and boy did I learn! My experience was by far the most comfortable and pleasant service I have ever gotten from a dealership. I have been to about 5 different Chevy dealerships and none of them, but this dealership, had the best reliability in customer service and respect for its customers, as well as for its employees. I was introduced to this phenomenal sales person that treated me with 100% sincerity and customer courtesy. He was focused and he embraced the fundamentals of customer care and no hassle sales environment, and he delivered! He took me for a test drive, told me every little detail about the car and was able to answer every question I had. I fell in love and made the purchase the very same day! The general manager that was working at the time came along and kindly introduced himself and congratulated me, making me feel so very confident in my purchase. I had never been treated in such a polite and courteous way, no other dealerships service compares to the experience I had the other day at Andy Mohr. I will definitely recommend my friends and family to go to this dealership.