Used Cars for Sale at Anchor Nissan in North Smithfield, RI
619 miles away from you!
Anchor Nissan of North Smithfield offers you the opportunity to find used cars by Anchor Nissan. Anchor Nissan is a trusted dealership serving clients throughout North Smithfield, in search of certified used cars. Also, Anchor Nissan is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Anchor Nissan to get the affordable car that is right for you.
Location: 1041 Eddie Dowling Hwy, North Smithfield, RI 02896
Phone: (401) 767-5000
Working time: 12:00 - 16:00
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Anchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsAnchor Nissan
02896, North Smithfield RI
Check DetailsWhat’s more, Anchor Nissan of North Smithfield has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Anchor Nissan. Check out the listings today to find the right car for yourself. Anchor Nissan is definitely the best place to buy used cars online.
_Salty Sage_ (SaltySage_037)
Sep 18, 2021
So far, I have been dealing with Anchor for one year. They have been awesome! Granted, they are a dealer so - they do need to sell. Normally, their services are reasonable, they do what they can and the service department is fairly reasonable and fairly honest. They do charge a bit much for an alignment and also, some tires and newer Nissan models are high in price right now. The car I own, which, by the way, when I purchased it; the sales and finance team where great at helping me out and actually made the deal work out at 6%...Better than what I was paying! So, my Sentra has these Michelin all season tires which are apparently $215 a Pop. Yikes. That being said, if you shop around you can find comparable tire and alignment deals for much less! This is of course, typical Knowledge. However, for all other vehicle services, I will continue to head to Anchor, especially for warranty reasons!
Stephen Pratt
Oct 6, 2020
Had a great experience. Service department didn’t stop until they figured out what my truck’s problem was, and solved. Great customer care, and were very quick to accommodate any issues I had (like getting a larger loaner vehicle). Would highly recommend this place to anyone looking for a vehicle or having some service done to the one they have.
Cathy Hall
Aug 25, 2021
Anchor Nissan is a great place to buy your next vehicle and have it serviced there. We have purchased or leased at least 9 autos from the Anchor motor group. They must be doing something right to keep us coming back. Sales people are great. Service is great. I wouldn't go anywhere else. Make that 10, now. Even though we live many miles away, and there is a Nissan Dealer/Service right down the road, we travel to Smithfield, RI. We DO THAT, because the trust has been built over these many years. We can't say enough about this place. AND, these autos are great! Make your next auto purchase or lease with Anchor Nissan. Go! What are you waiting for?
Jerome Mattoni
Jul 26, 2020
I have been working with auto dealers from the age of 16 until now-72. Anchor has been the best of all. The service people were extremely kind and informative. They never left me hanging. Always going out of their way to meet my needs. Most of all, I was kept in the loop -- explaining the nature of the work, when the car will be finish and the cost of repair. My bill charge was completely explain -- nothing hidden. A true GREAT experience !!!!
Ashley MacNeill
Jul 13, 2020
I recently purchased a vehicle through Anchor! My salesman Rich made my car buying experience one to remember. I came in to their dealership with 3 cars in mind. After test driving the first car i was already sold on it. Rich made the process very easy and it was a relaxed atmosphere. I was able to walk out same day with my new car because Rich and his team made it happen for me. Thank you Anchor for having such an awesome team! I love my new car :D
Gerry and Denise
Nov 18, 2016
We were not sure what we wanted to buy for a mid sized crossover SUV. Last Saturday, we entered Anchor Nissan and met with Chris Giroux. He was extremely helpful and directed us in a positive way but not high pressure. We bought a 2016 Nissan Murano,. Although the color and model were not available at the dealer, Chris and sales manager Tim were able to locate exactly what we wanted. We were pleased with the integrity of Chris. When we picked up the car, he spent over an hour with us making sure we were comfortable with the car and especially the technology. He made us feel special. We would definitely recommend Chris and the staff at Anchor to any of our family or friends. Thank you for making this a positive experience.
Mackey
Nov 10, 2016
The crew at Anchor was great. This is my 2nd vehicle from them and they always are very helpful. Highly recommend to anyone looking for a new vehicle.
caderoche
Nov 6, 2016
Yesterday, I bought my first Nissan after years of owning and leasing several other brands. I have to say that I love my new car, but what I was most impressed with was the customer service, specifically Chris Giroux in sales. Chris was so helpful, calm and relaxed. He was able to answer all of my questions about the car, the leasing process, both with the new car and how to turn in my old lease. He made me feel at ease throughout the entire process, and repeatedly made sure that I understood all of the steps along the way. I would highly recommend going to see Chris at Anchor Nissan if you are in the market for a new or used car.
jf
Nov 1, 2016
First time buyer with this dealer but I have bought way to many cars to list elsewhere. It helped that I narrowed my personal choice down to one style of vehicle. There's currently a lot of action going on with the remodel which caused a little disorganization but, Chris Giroux did a fantastic job of getting everything we asked for. This was probably the fastest process I have had yet. If something wasn't right, like finding out there was a key missing. Chris and Stephen Cheaven made sure I had a new fob within minutes. Amazing services and dedication to the customer. I am very pleased with all aspects of my purchase and look forward to a long relation ship. I will be back to try the service department and future purchases. Thank you for a great job.
hannah1
Oct 31, 2016
From the second I walked into Anchor Nissan Eric was extremely helpful. Eric made sure I knew everything about the vehicle before taking it for a drive. When it came down to $$$ Eric and George made sure I was right in the budget that I needed. He was friendly, welcoming, and made this purchase stress-free and easy. Thank you Eric!
mholli
Oct 25, 2016
Anchor Nissan was overall a good experience. The main reason we decided to buy a car here was because of Ben Rowand the sales person. He was kind, understanding and helpful. We had an opportunity to buy the car elsewhere but decided on Anchor due to Ben. If you are looking for someone honest and fair Ben is the guy. George in finance was also a good guy to work with.
Rob123
Oct 23, 2016
I had a great experience with Anchor Nissan. I live right near the auto mile in Mass. and traveled to Anchor because they had the truck I wanted at the best price I could find! Ben the salesman was great. Very attentive and had everything done as promised. Financing was even better as they beat my bank ( lowest I found) by a half point! Very good experience, would definitely recommend Anchor to anyone in the market.
Tjdraper65
Oct 19, 2016
I went into the dealership thinking I would lease a car but after Brian & Tim worked with me I decided that a used car might be the way to go. Tim and Joe found me a great used Altima that fit my needs perfectly. It was a great experience!
Dina Azevedo
Sep 22, 2016
My husband and I had an excellent experience with our first lease ever!! Gladimir Guerrier {Glad} from Anchor Subaru, made the experience seamless. He was very professional from his greeting all the way to the end even when the vehicle was ready to be picked up. He was courteous, knowledgeable and confident in his product. We give Glad a 10!!Regards, Dina and Bob Azevedo
garydb12
Sep 9, 2016
My wife and I purchased a Nissan Pathfinder from Anchor Nissan and could not be happier with the quality of service we received throughout the process. We've now been customers at Anchor for 5 years. In 2011, we walked into Anchor Nissan to begin shopping for our first "family vehicle". We didn't realize it at the time, but I believe we were lucky (with respect to car buying) to be greeted by a sales representative named Eric Fera. We ended up buying a Rogue without feeling the need to visit any other dealerships. Six months later my old Chrysler met its end and I began the car shopping process again. I decided to test drive a few different vehicles before deciding which vehicle was the best fit. My first stop was to one of Nissan's competitors (Specific name withheld). I received the fast talking, high pressure sales pitch that gives the profession a bad reputation. My second stop was to Anchor where Eric helped me pick out the right vehicle (an Altima) without any pressure or fast talking sales pitches. Fast forward 5 years with a soon to be expanding family and we decided it was time for a larger family vehicle. We shopped around online a bit, but when it came time to test drive and purchase a vehicle, we again only needed one stop. I was able to email Eric a week or so in advance and let him know which three vehicles we wanted to test drive when we visited. When we arrived the vehicles were parked out from with plates on, ready to go. Within two hours we had picked a vehicle, received an appraisal on our trade, negotiated a price, and given a deposit. A couple days later we came in to pick up the Pathfinder. Eric took time to go through all of the settings on the digital display and answer any last questions. While I fully realize that it is Eric's job to sell me a vehicle, I appreciate the exceptional service that he has provided through each of my purchases Anchor. We all have jobs, but few people go the extra mile each day to excel at their profession. In my opinion, Eric is one of those rare people. I look forward to buying my next vehicle from him... but hopefully not too soon!As a brief side note regarding Anchor Nissan as a whole, throughout the last 5 years I've had countless stops at their service department for oil changes, state inspections, and other routine maintenance (only 1 non-maintenance repair combined between the vehicles - knock on wood!). In that time there were a few occasions with some type of issue (delay, miscommunication, etc - luckily all minor, but frustrating at the time) that needed to be resolved. On each occasion, the service representative involved was accountable and I left the dealership feeling as though I was treated fairly. While discussion minor issues may seem negative, a large part of what brings me back to Anchor Nissan time and time again is this accountability when the inevitable issue occurs.
jackiet
Aug 31, 2016
Our sales person was very helpful, we asked for leftover 2015 models.We test drove a new 2015 Sentra. When we decided to purchase our sales assoc.was very helpful and explained the process clearly. He called our insurance co.to give them the information they needed. It was very helpful.
Alaferriere
Aug 31, 2016
It was first time financing a vehicle, and I was absolutely thankful I came here for this first time experience! Ben Rowan was an awesome salesman, very friendly, very honest, very knowledgeable and extremely patient,and he worked very hard to get me the deal I wanted. He and his team did everything in their power for me to drive away with my 2011 Chevy equinox Lt. It was definitely a challenge under certain circumstances on my end but like I said they were super patient and made maximum effort . I am so thankful and I Absolutely recommend Anchor Nissan of North Smithfield Rhode Island and recommend working with Ben , Tim and George!!!
Jillian.Graham
Aug 6, 2016
Anchor Nissan gave me the best car buying experience I've had. I was very lucky to have the opportunity to work with Ben Rowan who assisted me in finding the right vehicle for my needs. He has mastered the balance of professionalism, honesty, and friendliness which made my experience all the better. I did not feel rushed or coerced in my purchase as I have had experienced at other dealerships. He really took the time and effort to ensure that I was satisfied with my investment. I would and will recommend this dealership to anyone in the market for a new car. I have a great deal of respect and appreciation for Ben and the entire team at Anchor Nissan. I would give them infinite stars if possible! Thank you Ben and Anchor!
rebjpage
Aug 5, 2016
I gave a five star rating to overall dealership. Very helpful and friendly sales rep! Highly recommend this dealer. Stress-free transaction! I will be back for service and refer to others in the future.
Frank Lisi
Aug 4, 2016
I found anchor subrau and greig isdale easy to deal with went what outback model we wanted, and color and found it. The rest of staff was very helpful. I hope the stay same after new building is up and don't go corporate like rest of dealerships thanks. Frank
Tom Flanagan
Jul 29, 2016
If every dealership was patented after Anchor every customer would be completely satisfied. Starting with pricing, choice of product, service and people skills in every department you will be overcome with quality. Leading the way when you first enter the front door you will be fortunate enough to be greeted by top notch sa!esman ERIC FERA as soon as your conversation with him you will quick!y realize that not only is he warm,genuine and honest but that he has your best interest in talking with you. I have been fortunate to find a dear, trusted friend as well as the only salesman that I trust with my needs in cars. You too shall experience the caring and helpful nature of this outstanding huma being ! ! ! ! !
BritB687
Jul 26, 2016
Every employee at Anchor is awesome. This is the only dealership I will go to to purchase a vehicle and get my vehicle serviced. I recently upgraded my 2013 Rogue for a 2016. Eric Fera was so great! Highly recommended!
Cecile
Jul 25, 2016
They were very helpful, friendly and respectful. They didn't try to oversell and understood what I wanted. The salesman, Eric FERA was very helpful and I would recommend him in the future.
bradleysss
Jul 21, 2016
Without a doubt, the easiest car buying experience I've had. I found Eric and Tim great to work with, they answered all my questions, and were honest and fast. Will definitely be buying from them again.
JLwcc1
Jul 11, 2016
Very good experience with sales team purchasing vehicle. Friendly professional service. Good communication during and following the purchase.Finance manager provided several options for the sale.ThanksJohn L
CF717
Jul 8, 2016
I am not a new customer to Anchor Nissan. I have previously leased 4 vehicles and always return as Anchor is an exceptional dealership. I also have had all my vehicles serviced there. Great Service Dept. My recent visit was to turn in my current lease and purchase a new SUV. My salesperson, Von K, was very personable, knowledgeable and extremely helpful. Thank you Von for your professionalism and an overall great experience!
Benny Bergantino
Jul 6, 2016
I love Nissan!!! A little more than a year ago, in 2015, a close friend of mine recommended that I go to Anchor Nissan (North Smithfield) to get my 2006 Nissan Altima serviced. Well, it was a great recommendation because the service was impeccable. In May of 2016, I returned to Anchor Nissan (North Smithfield) to make a purchase. This time two friends of mine told me that when I arrive at the dealership, only ask for one salesperson "Eric Fera" - so I did just that. Once again, it was a great recommendation - Eric gave me exemplary service. He really cared about making sure my experience at Anchor was a good one. To make a long story short, in the end, I purchased a red 2013 Nissan Altima, a very nice looking car. Eric Fera, "who is a Stand-Up Guy", went above and beyond to make sure I left with that car.Next time a friend of mine asks if I can recommend a reputable dealership - I am going to tell them to go to Anchor Nissan (North Smithfield) and ask for one salesperson "Eric Fera". If they ask "Why Eric Fera?", I am simply going to say - because "He is a Stand-Up Guy".Eric - Thank you for everything.Sincerely,Benny BergantinoPS - George Simone deserves an assist with this one. He did a great job expediting the closing process.
Tobey2
Jun 27, 2016
Thank you Eric Fera! He was so helpful and knowledgeable. I'll be back to see him when my lease is up! Always great customer service at Nissan.
Mike Buckley
Jun 25, 2016
We are repeat customers at Anchor Nissan. Von K has been great to work with over the last several car purchases. He is knowledgeable, has a great personality and worked with us and the management to lease a new 2016 Nissan Rogue. - Von doesn't overwhelm the customer, and works with the customer to get you into the vehicle that makes the most sense to you. We are very happy with Anchor overall, and Von is the BEST!
caarcand
Jun 21, 2016
Eric Fera was very attentive and detailed with our transaction, including financing. We were not 'attacked' in the parking lot. We looked around, knew what we wanted and drove our 2016 Altima off the lot in a few days. Best experience we have ever had with a dealership!
Stephen and Kelly Prew
Jun 16, 2016
Brian, Eric and the staff are always attentive to our needs. They are willing to go above and beyond to ensure the experience is as stress free as possible. We have been buying cars from Anchor for the past 25 plus years. There is no other place that we will go to purchase a car. They are reliable, dependable and you know that your questions are answered honestly.
tpizzarelli
Jun 13, 2016
My wife and I were in search of a Nissan Rogue, we went to 2 other dealerships, got the whole mumble jumble about oh I'm on your side and I will treat you like my own kids and blah blah blah. So we were looking online about other car dealerships that are local and in our price range. Thats where we found Eric Fera, he really took the time to figure out a Nissan Rogue that we wanted, we first test drove one that we originally came into look at. it was ok. to many miles so My wife and I told Eric that we wanted to look at other ones, so then we test drove a 2012 with only 10000 miles on it, and we loved it, then we test drove the same Rogue but with 43000 miles on it. we liked it but after talk with Eric we felt we can get more value with the 10000 miles one. so after we made or decision, Eric let us have our own time, didn't rush us and had patience, got us water and gave us a quote with both cars so we can see it from side to side. When we pulled the trigger her came right over we told him the good news and he was happy for us. Then he filled out the paper work with us gave it to the finance manager and then her came back telling us we got a great deal with a 3.7 apr but we had to get the gap and extended warranty with it, which we were totally ok with, also told us to head in there in 8 months to refinance for us to get the payment lowered! Also i didn't mention that the car was 14004 under KBB so it made us happy that they were not taking advantage of us!! Then the next day we were showing off our new SUV and noticed that there was a HUGE gash in the tire, and that it definitely would not pass inspection. So i sent Eric a Picture of it, told him our concerns, he told me to bring it in on monday morning to get it replaced. Usually after it leaves the lot they act like they don't know you anymore, NOPE not here and not with Eric and Stephanie. They took our car in and fixed it like it was never there. thank you for that. Overall Eric was Fantastic to work with and i would recommend him a million times again.
Jessls1024
Jun 7, 2016
My mother and I recently bought 2 vehicles from Anchor Nissan, a 2015 rogue and 2014 maxima. Eric was our salesman and I mean it wholeheartedly when I say he was the absolute best. Eric made sure the vehicles we chose were what we wanted and he was very informative and knowledgable. Eric's GENUINE care for his customers and fun personality made the experience enjoyable. He wasnt just pushing to sell a car like I've experienced at other dealerships. He made the process quick but not rushed but also made sure what we purchased was the perfect fit and let us know he was always an email/call away with questions/concerns even AFTER purchasing the vehicles. Without a doubt his customer service skills are astonishing and will always refer anyone looking for a vehicle to him. If you are in the market for a vehicle see Eric Fera and you will not be disappointed!! Tim Schultz was the manager helping with my bank loan and he assured me the car I wanted would be mine and everything would work out timely and efficiently. Tim was very friendly and provided great customer service. Anchor Nissan is the place to go!
Bob Clark
Jun 6, 2016
We recently leased a Nissan Rogue from Anchor Nissan. James Martin (and owner Brian) were great help answering my questions and working with me to get the best deal. With their help we were able to get a price that was significantly better than either of the other Nissan dealers we had visited. When we picked up the vehicle James took the time to go through all of the features (navigation, phone, etc.) with my wife before she drove off the lot. Great buying experience.Bob and Edie Clark
Cccastiglia
Jun 3, 2016
I cannot say enough about Greg Washington as a salesperson. He was attentive, honest, trustworthy, and made the process seamless. I have already told everyone I possibly could how fantastic the process went due to Greg. I love me new car but if I ever decide to trade up it will only be with Greg.
Brittnay
May 23, 2016
Went into just shop around and take a look at some cars. There was no pressure on buying a car. Found a car I instantly fell in love with. Everyone was very helpful and they were willing to work with me to make sure it was the right price for me!
Judi Rowe
May 22, 2016
Went too just look, found a car. Joe Burke was fantastic with me. Walked out with my new car. Here comes the best part..after two months...I couldn't stand the car! Went back to Joe, tokd him my problems and we took the time to find the most perfect car for me! Joe worked his majick...and between Joe and George, it was like being with family! I adore them and all the staff...you CANNOT find better people or a better deakership! They ROCK! Would recommend Anchor Nissan to everyone! And now I just stop in to say hi! I LOVE THEM!!
Sengmany
May 21, 2016
Went in just to "shop" but ended up walking out with an SUV. Von was great at his job and was honest. Looking forward to making future purchases. Highly recommended.
Ed
May 17, 2016
I was amazed by for great my experience was with Anchor. I dealt with Eric Fera and he was one of the nicest people I have ever had the pleasure of meeting. he was a true professional. He not only explained every thing while we were making the sale but also showed me how to work all the bells and whistles in my new car when I picked it , Everything was first class,
Tina
May 10, 2016
Our experience at Anchor was absolutely wonderful. Solomon was a great salesperson - very helpful. No pressure. And no pressure actually from anyone - even Brian who is one of the owners. We would recommend this dealership to friends/family and definitely purchase another vehicle from them when the time comes.
Satisfied customer
Apr 22, 2016
Von was absolutely amazing!!! This was my first time buying a car so I was very nervous that I would be taken advantage of because I'm a 19 year old female and knew very little about cars and how financing worked but Von made everything so simple he's so understanding he went above and beyond for me and I was just so happy to purchase my car from him I felt like he really cared and made it as easy as possible for me I recommend him to everyone he's amazing !
Ash
Apr 18, 2016
My husband and I just leased our first brand new car and we really cant believe how happy we are with the whole experience, from the moment we walked in the door we were treated so well. We had previously went to balise nissan of Warwick and were treated so poorly and were very discouraged with the whole process so when we came here to look it was like a breath of fresh air! The service was great and the staff was awesome especially Eric Fera, he made this experience truly amazing. We were not hassled, pushed or discouraged at all but instead treated almost like family, he truly is great at what is does and is such an upbeat enthusiastic guy. We will continue to do business with them and will recommend them to whom ever we can.
Kim
Apr 12, 2016
We have just purchased our third vehicle from Anchor Nissan. GREAT service and Awesome staff. They always make you feel like family and are there to help. I would recommend them to all who ask. I have been nothing bit satisfied.
gvaro
Apr 7, 2016
I went in, Dustin showed me exactly what I was looking for. Had a complicated transfer process with my trade-in that went super easy, and had everything squared away in a short amount of time. Dustin was great, personable, and took care of me. He's got a customer for life!
Steve116
Apr 7, 2016
I had a great experience with Ben Rowan at Anchor Nissan. He service was great, low key , without that typical dealer pressure. He was thorough , professional, and efficient and answered all my questions. The managers, Brian and Tim and the Finance Mger, Jared, were also easy going and professional.Steve Angel
DWP
Apr 5, 2016
My wife has a Quest and when I needed parts and service information the dealership responded without any questions. When it was time to purchase or lease I went back the Anchor because I felt that it was a more personable company, customer minded. The sales follow-up have been in my interest making sure that we were happy and ready to address any and all concerns. Von went out of his way to make sure that every step of the process was complete. My wife and I were treated well at this dealership.
jg4414
Apr 5, 2016
Ben Rowan was my salesman he greeted me right away and vas very pleasant. I had been looking at a car i liked online and he gave me great information about it. We took it for a test drive and i loved it. He was very helpful and knowledeable. I bought the car. And Am very happy with my decision.
Car Buyer 101
Mar 31, 2016
We were in the market for a new vehicle and settled on searching Nissan's. Anchor Nissan is close to our home and when we showed up we were greeted by Dustin Simmons and he made us feel very comfortable and was very thorough in explaining our vehicle selections. He showed us all the options of the vehicle and explained the differences in each. We really enjoyed our visit to Anchor Nissan and would do it all again. We spoke with Jared Rubin in finance where he went over all our finance options as well as extended warranty options on our pre owned vehicle purchase. Everyone was very friendly and easy going and no one ever tried to sell us something we didn't want. No up-selling techniques were pushed on us. Very Pleasant experience. I look forward to returning to Anchor in the future for my vehicle needs! Thanks for making my decision so easy!
NCA
Mar 29, 2016
I was reluctant to trade my wonderful Subaru ,but realized I needed an entirely different type of vehicle to accomodate my interests, camping and boating. Although I was convinced that I needed a truck, Dustin was key in encouraging me to keep an open mind. The result of his efforts was finding a better option. I traded my Subaru for a Pathfinder. The entire exchange was fair and efficient. One week after purchase, and I feel confident about my decision and the entire staff at Anchor.
debk
Mar 26, 2016
Eric was very helpful and accommodating. I didn't feel any pressure and I got a great 2013 Nissan Altima 2.5 SL with only 6875 miles and fully loaded! From my first phone conversationwith Eric I knew I was working with a true professional. I would recommend Eric and Anchor Nissanto anyone who is looking for a new or used vehicle.
Ken777
Mar 25, 2016
This was my third lease at anchor Nissan snd second with Solomon as my salesman. Wouldn't go anywhere else, up front and no nonsense deal
Happy Nissan Rogue Buyer!
Mar 24, 2016
Solomon perfectly understands the selection process and is a greatly knowledgeable test-drive co-pilot. I began my search to replace a car I owned for 13 years at Nissan. For comparison, I test-drove many Luxe vehicles around RI. After doing so, I was confident that Anchor was the place and the people for great choice and sincere staff. Everyone at Anchor is local & helpful! Great Experience. This dealership consists of caring and thoughtful individuals. I would buy my next vehicle from the with pleasure. Ultimately after a long search, Solomon had suggested I try my ultimate purchase in the beginning: Sensible advice!
Lin K
Mar 24, 2016
Ben was super helpful. They found the car I wanted with the color/interior and options I wanted. Another dealer told me there wasn't one within 400 miles and they had it same day for a reasonable price. Everyone was very accommodating from my salesman to the mangers.
jcrowe567
Mar 15, 2016
It was a pleasure to do another lease on a Nissan Altima from Anchor Nissan. We were in and out quickly, looking at different choices and plans. Thanks to Eric Fera, Brian Benoit and everyone at Anchor Nissan for making it an awesome experience. We've been part of the Anchor family for years and will continue to be for many more. If you're not trying Anchor Nissan, you should be!
frontierjim
Mar 11, 2016
Went to get some service, and saw the truck of my dreams. Asked how much and what I would get in a trade in and just like that I am enjoying my newer truck. It was that easy! The dealers could not have been more helpful. Took my rails, cover, and trailer hitch off my old Frontier and put on my new Frontier with no questions asked. Would not think to go anywhere else unless I absolutely had too due to selection. Not my first purchase. Find Anchor to be reasonable, helpful and most of all sincerely nice people to work with. My Dealer was Eric, but Steven, Solomon, and pretty much everyone I have ever had to deal, with are very nice people!Eric even hooked up my Bluetooth, navigation, and even offered to help clean all my belongings out of my old Frontier. couldn't ask for any more. Foolish not to start at Anchor, for service as well.
marine8775
Mar 10, 2016
I've never bought a car before from a dealer and they made this process very easy for me and took care of literally everything. They took my trade in no problem and gave me different financing options they are one of the best.
Pam1956
Mar 10, 2016
My sister referred me to Anchor Nissan when I decided to purchase my vehicle due to the excellent service she receives servicing her vehicle at the dealership. My experience overall was great from the purchase to delivery. Steve explained all the features of the vehicle, set up my phone and personally delivered the vehicle to my home due to a mix up at the mass registry. Now that's excellent customer service by Steve. So if your shopping and need a new car ask for Steve. Thank you I love my car.
RPfeiffer
Mar 7, 2016
I purchased a Nissan Sentra from Anchor Nissan in 2013 and traded it in for a Nissan Frontier Pickup in 2016. My sales consultant, Eric Fera, handled both transactions and was awesome. He made both experiences easy and hassle free. When I picked up my truck, he explained all the features, linked my iPhone with the trucks Bluetooth and even filled it up with gas. I'll definitely go back to Anchor Nissan and Eric for my next purchase. My experience with their service department has also been excellent. Easy to set appointments for oil changes and they wash the vehicle for free. Overall, I consider Anchor Nissan a great dealership for buying and service. I would recommended them to family and friends.
mike44
Mar 5, 2016
If you think leasing or purchasing a new vehicle can be trying, you haven't been to Anchor Nissan.The interaction with Tim and James has made the event a very pleasant experience.
BKDDMD
Mar 1, 2016
Had never stepped foot into Anchor Nissan previously and was pleasantly surprised. Solomon and Steve of Anchor Nissan provided a wonderful car buying experience. Patient, personable, customer oriented approach. Well spoken and well informed of the Nissan products. Answered all questions, no harassing phone calls, and multiple test drives without pressure. Would highly recommend.
Steve1956
Feb 24, 2016
I just purchased a 2012 Nissan Pathfinder and I'm very satisfied. JAMES was wonderful and and explained the vehicles functions very well. I would definitely recommend James as your next salesman
bnelson1
Feb 23, 2016
I own a business and needed some low mileage delivery cars. I checked their Webb sight and found 6 that were in my budget and mileage requirement. I sent an e-mail to Donna and told her I would be down to take a look at the stock numbers that I wanted to see. I met Joe Burke at the door and he took me right to the cars I wanted to see. he was polite and professional. He had a tape measure in hand in case i wanted to look at the detentions of the storage compartments, thinking ahead. He asked open questions about my needs and made no attempt to try to up-sell me out of my budget. The staff at Anchor met my budget and the deal was done on 4 vehicles that day. Highly recommend Joe and the people at Anchor Group.
Jaymelaw
Feb 13, 2016
I'm a single and young lady (in my early twenties) and I recently came to Anchor Nissan to buy a car. When I walked in the door I was greeted with a smile from one of the nice salesmen. Then I dealt with James he was so nice and he helped me choose my car which I LOVE! He helped me get the best deal possible and was extremely helpful when he set up my Bluetooth! He answered all my questions and concerns for me! For someone like me, Anchor made me feel very comfortable and didn't pressure me into buying just anything, they helped me understand the car as well as understood my needs! This is definitely a professional establishment and I highly recommend Anchor to everyone. Thank you for all your help and I look forward to seeing you soon.
ammoman
Feb 12, 2016
Great transaction. My sales associate Eric was the best. He explained all the features of my new Pathfinder and was very patient with me.. It was clean and ready when promised. I had a great experience at Anchor Nissan.
sasha
Feb 9, 2016
I recently leased a new Nissan Sentra from Anchor Nissan in R.I. and can't say enough regarding how professional and knowledgeable the staff was and how respectful they were with me and my budget...My salesperson just made me feel so at ease and did all that he could do to help me stay on target with my budget and any questions I had he was quick to help me understand everything I needed to know....The car is beautiful and was immaculate when they presented it to me....He gave me a complete tour of how it operates and if I had any questions I should call him anytime....A very pleasant experience and will recommend Anchor Nissan and my salespeople to friends and relatives...Thanks Solomon and everyone...Sheila
Matnali
Feb 6, 2016
My Husband and I recently stopped in to Inquire on purchasing 2 new vehicles. This was pretty much our first experience on purchasing newer cars so we didn't know what to expect. The sales staff that we worked with were great! They listened to what we wanted and worked within our budget. They never once tried to up sell. Bottom line is we are EXTREMELY happy with the service that was provided to us As well as our new vehicles!!
Jlpr
Feb 5, 2016
I have leased four subaru models from Jorge Navarro : Tribeca, Legacy, Forrester and Outback. Jorge is knowledgeable, professional, goes out if his way to make sure you understand everything and are happy with the vehicle. He is upfront and treats customers with respect and doesn't promise something that can't be delivered. He is friendly and always there for customers who have any questions.
asimoes16
Feb 4, 2016
Eric Fera was awesome! He was very helpful when I was looking at cars to see what I wanted. He was honest to loved it.
Aleylove
Jan 6, 2016
Love this dealership.d I have been leasing there and bringing my car there for 4 years now. The staff there are friendly and know me not only by my name but some even by my voice when i call. It makes me feel like im part of Anchor Nissan family.
isaac1193
Dec 30, 2015
Eric Fera did an exceptional job. I was interested in a car for myself but ended up purchasing two. My Altima was delivered in absolutely immaculate condition and Eric did a super job explaining the options.........just enough detail. Financing for the Rogue was secured seamlessly. Thanks also to Tim Schultz for his assistance.
Sbarlow
Dec 28, 2015
Eric Fera made my experience very easy and stress free. Eric found the car of my dreams. He is friendly and answered all my questions.
CB
Dec 27, 2015
I bought a new car from Anchor Nissan in 2011. Been very happy with the car and the sales rep (Eric Fera). Have been looking for another car for over a year and kept looking at both new / used options at Anchor. Eric was always willing to take / return calls and provide details on various lease / purchase options. No pressure from Eric, just good service, prompt answers and patience as I waited for the right deal to come up.
Nas1231
Dec 23, 2015
I have had nothing but problems since bringing my car in to be fixed at this dealership. The service advisors are unprofessional and the manager is not willing to help the costumer out and backs up his mechanics crappy work. Recently I brought my 2014 Nissan Maxima in to have the rear driver side light replaced because it was getting condensation in the light. Anchor was very happy to fix it for me but when I got the car back there was a large gap (3/8 of an inch) between the car and the light and the light did not sit in the car correctly. The other side that was not touched fits flush like it should. Basically, it looks like I have been in an accident and someone did a bad job lining the car back up. I brought this to the service managers attention and he told me that is the way the replacement part fits. I also told them that they had scraped my car when replacing the light as there is two small scratches below the light from when they took it out. He ignored that complaint and told me everything was fine with the car. I will never be going back there. Do not trust anyone there, especially there service department.
DMC
Nov 28, 2015
Eric Fera was very friendly and courteous. Answered all our questions and went the extra mile to make my driving experience comfortable for me. He seemed to have the intuition of just what I was looking for. Eric also made the purchasing experience go smoothly. Satisfied and happy overall with our experience with Eric and Anchor Nissan.
18rings
Nov 27, 2015
Solomon took us for a test drive, handled the transaction quickly and answered all of our questions. Would buy from again. Also assisted on our purchase and installation of additional items for our Xterra. Thanks again!Steve
mve327
Nov 9, 2015
Jorge was very helpful and made the buying process pleasant. I would definitely recommend both Jorge and Anchor Nissan to friends and family. I'm very happy with my purchase.
E&J
Nov 7, 2015
We met Joe Burke at Anchor while on a service visit. We connected as both military retirees and talked about replacing our 2008 Rogue. Joe followed up with us over several days and we ended up with a new 2016 Rogue. The process was exceptional. From trade-in to pricing to delivery, Joe was a true professional. Highly recommend Joe Burke and Anchor Nissan.
sdolan
Nov 6, 2015
Joe was not at all pushy and very helpful. He was definitely part of the reason I chose a Juke and chose to buy it at Anchor.
Karina
Nov 6, 2015
We were sold a Nissan Rogue by Von at the Nissan dealership. He was very nice and professional and helped me pick the one that was right for me. The facility was clean and make sure the vehicle I was buying was safe and ready to be taken home. I've reccomended Von to family and friends because of the excellent service. :)
bunnchey121
Oct 25, 2015
speaking from my very own experience, plus I hate giving out review. my sale men did a very good job lessoned to me, so I end up buying a car 2015 Altima with a discount....
HC
Oct 25, 2015
Staff was very friendly and not pushy. Was in and out and didn't keep me there too long. Bought a used nissan Murano. clean facility
Happy Buyer
Oct 21, 2015
My wife and I went to 3 dealerships and looked at many vehicles. Our time spent with Von Kachittavong was so pleasurable, comfortable and educational that we only wanted to make our purchase through Von and Anchor Nissan, regardless of the many nice cars that we had looked at in each of the dealerships. Von is a great example of how a salesman should interact with a customer!!
Lmt
Oct 18, 2015
I found Matthew to be pleasant, willing to work with me and get me to the numbers that i needed to get to in order to make my purchase. He was not "pushy", was gracious each time I called and I called frequently. I am very happy with my purchase, " I love my SUV"!
bobolink
Oct 15, 2015
It was time for me to have a new car. My 2010 Ford Focus had 60,000 miles on it and my son needed a car his blew a motor. I have always had Ford or Chevrolet and my nurse had a new Altima. I liked the looks and she could not say enough about it , how happy she was with it. so I wanted to try one. I met Von Kachittavong at Anchor and he was happy to help me. I have worked at many dealerships over the years and Von was different than most. He was very helpful answered all questions honestly and correctly. The rest of the sales and office people were very pleasant and helpful as well. I look forward to a very comfortable ride and trouble free auto. Thank you Anchor Nissan.
Bob Haley
Oct 15, 2015
Our salesman Eric Fera was a compleat gentelman ,most helpful in all asspects. I would recomened to any one i know Everything was done in a timely mannor Bob Haley
leaselady.gjc9
Oct 14, 2015
I got a good deal. I really liked the car and the color. It was not a lengthy process. Sales person informed me about all the special incentives.
davemans
Oct 9, 2015
From the moment we walked in to Anchor Nissan and were greeted by Eric Fera, I felt confident that we would find the right vehicle at an affordable price, and that's exactly what happened. We were favorably impressed with the complete process, the sale, and especially the follow up after the sale. We were contacted by Eric multiple times to insure that we we completely satisfied with all the details of the transaction. We would highly recommend Anchor Nissan to anyone in the market for a new vehicle
Salem family
Oct 7, 2015
This was going to be my first car so I was a little nervous about the process. Eric was very helpful and committed to his work, we didn't felt pressure at all. No bad vibes. I will reccomend you ask for him when you visit the dealer, he will work with you. We are very happy with our purchase.
irishmedley
Oct 6, 2015
I've dealt with alot of dealerships over the years and my experience here was the best!This was my second lease from them and couldn't be happier.
rosie rogue12
Oct 6, 2015
Pleased to provide a positive review for our experience at Anchor Nissan. After searching for a reliable, used vehicle at several local dealerships, we were pleased with the kind, helpful service we received at Anchor Nissan. Our sales rep, Jose Pena, was friendly, courteous, and very helpful in leading us to a great vehicle in our price range with low mileage and in great condition. He was considerate of our busy work schedules and arranged to work with us at our convenience. We would recommend a trip to Anchor Nissan when seeking a new or used car!
EddieG
Oct 6, 2015
Several months ago I purchases a pre-owned Subaru for my son from Anchor Subaru, and the sales experience was great. Recently I needed to make another purchase, this time for myself, so naturally Anchor was at the top of my list for my search. I located the perfect vehicle at Anchor Nissan. And to make the experience even better, I was fortunate to get to work with a fantastic Sales Consultant (Eric Fera) who took time to understand my needs and constraints. Anchor is a great dealer to do business with and they really treat their customers like they want/expect them to come back again and again!
Dbledsoe
Sep 30, 2015
I just want to say how great Anchor Nissan has been when it comes to making sure I'm comfortable and beyond satisfied with purchasing a car. I moved to RI in January and in May my back was against the wall with finding a car, after a bad car deal at another dealership. I went to Anchor and Von C. was smiling and pleasantly waiting to assist me. The process of getting a used car with Anchor went so well that I went back a week ago to lease a 2015 Altima. Again Von was amazing and everyone at Anchor assured me that leasing was a good idea for my circumstances, as many of employees lease as well. From the shuttle service to scheduling appointments to precisely advising consumers, Anchor is the absolute best dealership in Rhode Island.
Happy customers
Sep 28, 2015
Was given great customer relations from start to finish. Quick sale/purchase. Very impressed with owners and sales rep. Will definitely continue our services with them now and in the future. Thanks again for everything!The Bouffards
PKATZ
Sep 28, 2015
Looking to purchase or lease a vehicle? Go directly to Anchor Nissan. I wasted so much of my time going to several different dealership and they all played the numbers game. Unless I was ready to sign lease there and then none of the dealers would give me a real number. At Anchor Nissan My Salesman, James Martin was very informative, patient with me wanting to test drive a number of cars. The Nissan Rogue 2015 was my choice and made a deall hassle free! Have been using Anchor's service departmentfor years. It is always a pleasure to walk into Anchor Nissan . Thanks again, James Martin enjoyed working with you at Anchor Nissan.
Bill1234
Sep 26, 2015
We are VERY glad we chose Anchor Nissan to purchase our new Nissan Rouge. The whole process of shopping for a new auto went very smooth from the time we took a test drive to driving off in our new Rouge. Our salesman Jose and the manager Tim made this transaction one of the most smooth and efficient car deals ever. We highly recommend Anchor Nissan to all our family and friends for their next automobile purchase or lease.
skeetnutz17
Sep 25, 2015
With the help of Jose Pena and the entire staff from the finance department, the sales manager, Don the used car manager among others our experience once again was quick, efficient and painless. My wife drove off in her new vehicle in less than 90 minutes! Full tank of gas, she was shown every aspect of the vehicle and we couldn't be more satisfied. Anchor Nissan rocks!!
chall0915
Sep 25, 2015
Leasing our new 2015 Rogue was a tremendously enjoyable experience. Andrew Felber and Tim Schultz made our day! We knew the Rogue made some changes from 2013, but we were pleasantly surprised to see how MANY new changes Nissan made. Exciting changes, making this SUV, the best one I have driven so far. I can't wait to drive it all of the time. Sure, it's a leased vehicle, but we're thinking about buying this one. I love it that much.
David
Sep 11, 2015
I live in Georgia and was co-signing for someone to purchase a used car from this dealership. As they were negotiating the deal I called the finance department on 3 separate occasions. I got the answering machine which was no problem. The problem was I left my contact information and have yet to hear from anyone in finance. A price was agreed upon for the car and Anchor was supposed to Over Night the co-signing paperwork for me to sign. I was assured by the salesman that the papers were being Overnighted to me. The dealership was told that the car was needed for the upcoming weekend and they assured the buyer that it would be no problem to get the paperwork turned around. This was on a Tuesday. I should have received the papers Wednesday if they were sent over night. I didn't receive the papers until 7:00pm on Friday when I had to pick them up at a Fed Ex distribution office. I had to sign the papers and immediately send them out by 7:15pm and pay $52. For a Saturday delivery so the car would be available for the weekend. I asked the dealership to send me a copy of the papers I signed, but it has been over 2 weeks and I haven't received anything yet from Anchor. I hope they don't need repeat business.
cboucher02895
Sep 9, 2015
I went to Anchor Nissian looking to lease a vehicle. Joe Burke was a tremendous help. He was very honest, patient, he listened to me and he did everything in his power to get me the perfect vehicle. I am one happy lady now. Thank you Joe for everything.....
donson270
Sep 6, 2015
I was looking to purchase a used Nissan SUV. With the help of Andrew Felber, I test drove a few different models and narrowed my choice down to the Xterra.Anchor's prices were good and the selection of used inventory was fair. Andrew was very helpful and understood my needs, never pushy.It was a pleasure doing business at Anchor Nissan.
Muranohappy
Sep 5, 2015
I purchased a 2013 Pathfinder from Anchor and the experience was an absolute pleasure. When the time came to purchase a new car for my wife I went back to Anchor knowing they would take excellent care of myself and my wife. Our salesman Von was a valuable resource in her decision to purchase the Murano. I would not hesitate to go back and deal with both the salesman and the dealership again.
MRaposa10
Sep 4, 2015
Von Kachittavong was outstanding! I would not hesitate to contact him in the future. He works with his customers until they are completely satisfied and he is very thorough. Very satisfied with my purchase.
Adee1029
Sep 2, 2015
Jose pena was a pleasure dealing with he knew what he was talking about answered all of our questions and really went above and beyond to put us in a car we we're looking for. I highly recommend him he did an azing job helping us out.
Biblical7
Aug 25, 2015
Jose Pena, our saleperson, was a pleasure to deal with. Very pleasant, knowledgeable and answered all questions and gave a lot of good information about car buying. We are very satisfied with the vehicle we purchased. All around great experience.
Sellina
Aug 24, 2015
Jose Pena was very helpful and answered all questions. He was honest and was intelligent when asking questions about the car we wanted to buy! Good experience and I would recommend him and the dealership!!
Gregbert7789
Aug 13, 2015
Everything about this dealership was excellent! I was trying to lease a new 2015 Altima, and had been to 3 different dealers. After much research, I was waiting for a dealer to give me the price I wanted. After playing games with the other dealers and wasting my time, I began calling around to see if a dealer would give me the car I wanted for the price I wanted. All of them tried playing their games to get me into the dealership and waste more of my time. But Eric from Anchor called me right back and said he could give me the exact car and price I was looking for. So I drove to the dealership, and from test drive to driving off the lot, I had a brand new car in under 1.5 hours. They even let me leave my old car there so I could drive the new car home that night. And since I was there at closing time and did not have time to detail the car, they gave me a voucher for free detail to get the car in pristine condition. Everyone was very courteous, professional, and friendly. Would highly recommend to anyone!
Rogue Driver174
Aug 6, 2015
After searching the internet, and a few local dealerships it became apparent that Anchor Nissan of North Smithfield offers the nicest used cars at most reasonable prices. After a few visits I opted for a used Rogue. Sales consultant Eric Fera made this buying experience fair and painless. I would definitely buy here again.
carolyn
Aug 5, 2015
I recently bought a Subaru Legacy 2015. Mike Archer was my salesperson. I found him to be very professional and very courteous. He respected the fact that I knew very little about cars in general. He did not talk fast so that I could comprehend what his answers were to my questions. He was calm and low key in his approach. He did not pressure me to make a decision. I would return to him again.
2good
Aug 3, 2015
We"re so used to dealing with typical car dealerships that we dreaded having the thought of trading in our vehicle for another. We were shopping around and decided to go to Anchor NIssan. Matthew Maciel greeted us and it didn't take long before we thought this might be a little different. We weren't hearing the usual B.S. and it was a much more relaxed atmosphere in general.We ended up getting a deal that was good for us, that fit our current circumstances and we were never pressured to pay more or do anything we didn't feel comfortable with. The entire experience from sales, test driving, financing and picking up our vehicle was pretty painless.
Yikes46
Aug 3, 2015
We went to Anchor one night after I got out of work. We were not going to buy that night. Andrew Felber came to great us. He explained everything about the car and we went for a ride with him. He continued showing us what the car could do. He made follow up phone calls. He was very patient and would go over anything again for explanation. He is the kind of salesman we were looking for. He knew his stuff. He was the kind of salesperson we were looking for. Ask for Andrew
Gypsy' Cube
Jul 28, 2015
Eric Fera was great through the whole deal. This deal took almost one year. Eric stayed with me and always kept me informed when a cube came in so I could test drive it. Finally the one showed up and now it is in my driveway. I am so happy. I will recommend Anchor and Eric to my clients, friends and family. Thanks!! One happy Cube owner.
lgaulin
Jul 28, 2015
I leased a Nissan Altima last week. This was the first time I leased so I was a little nervous because I did not know all the facts about leasing. I visited several Nissan Dealerships in the area before going to Anchor. My sales person was honest and informative which made me choose Anchor Nissan.
sdlev1
Jul 21, 2015
I purchased a Pathfinder from Anchor a little more that one year ago and was drawn to the dealership because Anchor clearly had the lowest price. I returned to Anchor recently to purchase a Titan. Once again, Anchor had the best price around and put in a lot of effort to find the exact truck I wanted with the options I wanted when Anchor didn't have one on site. Joe Burke handled the sales end of the transaction and he was responsive and easy to deal with. It is also apparent that he brought the same sense of honorable service to Anchor that he most assuredly learned as a former member of our armed services. Joe's manager, Tim Shultz, became involved principally during the negotiations and efforts to locate the truck I wanted and he also did a commendable job. It is evident to me that Anchor truly does want to keep my business and values its customers.
JD
Jul 18, 2015
I did all my research on line ahead of time - all makes and models, and narrowed it down to 3 makes of cars. I geared up for many weeks of walking car dealerships and days of haggling for a decent deal. After my online searches, first impression - Anchor was the only dealership to reach out to me via email inviting me to visit them. Naturally, that was my first stop. How pleased I was that my search ended there with the purchase of a new car that day. Baye Lo greeted us warmly and showed extreme patience as I deliberated over several different car options. He made the whole selection process fun. Anchor was the easiest to negotiate a deal that worked perfectly for me and everyone there was so helpful and informative. I have already been in for my first FREE oil change and am as impressed with the service team as much as my sales experience. Did I mention Anchor's free life time power train warrantee that you can't get at other dealerships? I recommend a Nissan product to anyone in the market for a vehicle. Today's the day to get that new car and ANCHOR is the only place to go. Save yourself lots of time and hassle and go to the right place first.
mack33
Jul 16, 2015
Andrew was great and very knowledgeable. Low pressure sales demeanor and has provided great service and a few follow up calls in the month since my purchase
Joni Ferria
Jul 9, 2015
I want to first say Thank-you to Baye Lo, Andrew, Tim, Stephen and Mary for putting up with my Mom, she's toughtMy Mom just recently bought a pre-own vehicle from Anchor NissanAfter the 30 day warranty was over, one morning she went to start her car and it didn't start.About two and a half weeks after that, she was driving with my sister and she heard a loud noise. The muffler wentBoth times the car was repaired complimentary at no cost to her. Not only did Anchor replaced the battery, they put in a 84 month battery. The muffler was replaced with a new one not just covered with a sleeve.Our overall experience with Anchor Nissan excelled our expectations from Tim and Stephen owners , Baye Lo Sales Rep, Andrew a Sales Rep who was always police, courtesy and friendly, Mary in service who is delightful, professional excelled in explaining the results and in Customer Service.Without a doubt I will recommend Anchor Nissan of Smithfield to everyone.Quality Customer Service and Satisfaction
Mark
Jul 9, 2015
Went in to meet with Jorge Navarro, who had sold me a car in the past, looking for a newer model used car to replace my recently deceased car. I told him what I was looking for (I had already previewed the inventory online)...my wife and I test drove 3 vehicles...I found the one I wanted, but my wife got jealous, so we ended up trading her 2005 corolla for a 2013 version as well as a 2012 Altima for me. We picked out the cars on Sunday and drove them away on Monday. We are very pleased.
ssj8215
Jul 8, 2015
Good service right from the start . Questions answered Joe was very helpful This car had more then I expected in a sentra Good mileage, Love it.
Michelle69
Jul 8, 2015
Anchor Nissan is the place to go for quality service and sales!! My salesman Eric Fera was awesome in getting me exactly what I wanted without any issues!! They treat you like family whether it's for a simple oil change or something more complex! They never steer you wrong and take great time to explain everything to you!! I would highly recommend Anchor Nissan for your next car purchase! It's my second purchase with them and I will continue to come back again and again! Thanks again Eric Fera you were awesome and a special thanks to Brian the owner and Jared Rubin the business manager! You guys all are awesome and I highly recommend you all!!
Nitro
Jul 6, 2015
Each time I'm in the market for a new car, I go to Anchor Nissan, just to deal with Von. He never fails to deliver a quality car, at my budget. His likable personality and no pressure approach make him our go to guy! Anchor is certainly lucky to have him.
SubaruLover
Jul 2, 2015
I found a car online at this dealer and started a conversation online with the sales manager about it. I asked best price and he gave a great one right away. lower than sticker (which is customary I know).I told about a trade-in we had and without seeing we felt good with a starting trade-in price. I, a woman, went to see the vehicle (Subaru Outback) which they brought over from the next dealership since I had started the conversation with the Nissan manager. I was introduced to Von and he was friendly and courteous. I did not feel pressured or treated like a "woman buying a car" at any point. They knew I was there to look that day because my husband would have to come look. Sales manager Tim gave me a paper with an even lower price for the Subaru and a higher price for my trade-in (even though knowing it had been an accident which was repaired) to take home and discuss with my husband. We were good with both prices. My husband is a mechanic and knew what to look for when buying a used car. The car was top notch. There were a few small items we wanted fixed/taken care of before purchase. A small ding in the door, a chip in the windshield fixed and we asked for the 60,000 mile maintenance to be done first. They agreed to all not one issue about it. (Car was at 58,900 and almost due). We felt most dealerships would tell us to go screw about the maintenance but they took care of it. We were very impressed with the 'no pressure' no gimmicks, nothing bad to say about it at all!Sat down with Von and had the purchase and sales in front of us, this is where the gimmicks usually come in - nothing, nothing was wrong! Every dealership we've gone to in the past always had something - extra charges they don't tell you about, an incorrect price hoping you wouldn't notice...this was exactly what we agreed upon and we were literally in those chairs for 15 minutes. We've purchased many cars, some used, some brand new, we have never been in and out of a dealership in under two hours. This took 15 minutes. (of course there was online conversation, but it wasn't a haggling back and forth)Overall, this transaction has been absolutely wonderful. Salespeople, dealership, sales manager, we are about to trade-in our other vehicle and will be checking Anchor auto groups first. Hoping they have what we want when the time comes so we can go back because they made it so incredibly easy.
pi8888
Jun 30, 2015
Went shopping for a car for my daughter, the salesman Andrew came over to us and asked what we were interested in, with no pressure we looked at several vehicles and test drove a couple of cars. Andrew had gone over everything in great detail and went by the price range that worked best for me. My daughter picked the one she liked and we bought the Nissan Ultima 08 that day. Great experience, highly recommend them to anyone.
JANES
Jun 30, 2015
Just purchased a 2015 Nissan Rogue. Have owned Nissans for years and never been disappointed.Andrew Felber was our Sales Consultant-he did a great job!!
donjcola
Jun 29, 2015
I had bought our Nissan Murano from Anchor a few years ago with a very positive experience. In shopping for a Nissan pre owned truck, I did research and visit other Nissan dealers- but once again Anchor came out on top. Product availability, reasonable price and outstanding sales support from my partner once again, Eric Fera, made all the difference !Great job Anchor Nissan ! Thank You.
Dniece
Jun 24, 2015
I entered the dealership just wanting to test drive a Rogue .... ended up buying a 2012 for a great, great price. My salesman was personable, knowledgeable and friendly. At no time did I feel pressure to buy. He even let me test drive a competitors car and that's what sealed the deal. I love my Rogue as its a solid car and my new motto .... "Winter - bring it on!"
Villy1
Jun 23, 2015
My first time leasing with Nissan, I am very please with the service and very happy with my decision on the Nissan Rogue 2015, nice car, excellent service :)) they make me feel like family here. I highly recommend it if you don't know what you want, they have lots of selection here. Thanks Solomon for your assistant:)
Love my leaf
Jun 22, 2015
Anchor was the second dealership I visited for my lease. I went knowing exactly what I wanted. The first dealership was unsuccessful. The salesman was young and unprofessional. After buying three cars from this dealer, I walked away. The minute I walked into Anchor Nissan, I was greeted by Baye
richard123
Jun 22, 2015
I dealt with Jose Pena who offered excellent service and impeccable follow-thru. He answered every question,was not overbearing and very courteous.Very happy !
Ksals
Jun 20, 2015
Bought what we thought was a nice car. When we started having problems they gave us the run around. Now trying to get money back after selling it and nobody will return emails. Beware!!!!
jscotti22
Jun 20, 2015
Had a great experience purchasing my car at Anchor. Very knowledgable staff and Baye Lo was a top notch A-1 salesman. He caters to the needs of the buyer and works with you to get the payment to where you're comfortable.
Lori Paul
Jun 8, 2015
Absolutely had an awesome experience. They did everything they could to get me into a Rouge. My sales man Baye was awesome and so was the finance manager. I would recommend you start with Anchor before you go anywhere else.
natalialangella
May 30, 2015
I couldn't have asked for a better experience for my first time buying a car! Eric Fera was a phenomenal salesman and went above and beyond for me to purchase my 2012 Nissan Maxima. I got everything that I wanted in a car and more for a great price. He made the whole process simple, easy, and fast so i was able to drive off in my new car hours later.
20boss
May 28, 2015
Very happy and pleased. Can't say enough about Baye Lo. Met and exceeded our expectations. Our buying car experience was very pleasant. Made the transition from old to new very easy. Thank You.
LarryD
May 23, 2015
I was in a jam. My xterra died right in their parking lot on my way to work. I had no plans to buy a new car for a while, but with my new situation that changed. I talked to everyone there and within hours had a new 2015 Rogue! Sweet ride, perfect for me and my family, and twice as fuel efficient as my beloved xterra. I think there is a misconception that buying a new car is difficult; Anchor made it super simple. I got everything I wanted and zero hassle, less stress, great price, good feelings and a memorable experience. Would i recommend them? Only if you want a car buying process to go smooth! Next year, im getting my wife a new car there too!
Jim Clark
May 21, 2015
I recently was in the market for a pre-owned Nissan Frontier and turned to Anchor Nissan with whom I have dealt in the past for servicing our two Nissan vehicles. Their service department and personnel have just been outstanding therefore I expected the same from Anchor's sales staff. I was not disappointed. I fact, I was quite impressed and pleased with the salesperson I worked with... Mr. Eric Fera. He reviewed my needs and then matched those needs with a number of pre-owned Frontier's in stock. (In fact, Anchor had more premium pre-owned truck inventory than any other Nissan dealer in the area.) Eric fully explained all the features of the Frontiers and walked me around and through two vehicles. He was very informative and went to extra lengths to accommodate my needs and my schedule. And I NEVER felt any sales pressure from Eric because he did not use those feared "used car salesmen" tactics we hear so much about. I was about ready to close a deal when my wife's father quite unexpectedly gifted us with his four year old Frontier. When I informed Eric of this situation he offered his congratulations and his total understanding the situation. Eric is truly a "class act" and I have no qualms in highly recommending him and Anchor to anyone seeking a new or pre-owned Nissan. Thank you, Eric!!!!!
Stone Cold 3:16
May 10, 2015
My wife and I will only deal with the Anchor Nissan staff for all our past, present and future buying needs and service. We were one of their first sales when they opened the business and we were impressed from day one. The Anchor Team we met several years ago still has that family friendly attitude, attention to deal and no hassle approach to selling, buying or servicing our vehicles. We always enjoy our experiences with the staff and have recommended numerous friends and family to Tim, Eric and Stephanie for sales and service. Brian and his brothers run a no hassle type business and are always around to talk to insure you are 100% satisfied with your purchase of a new or used car. They strive to go above and beyond all others and treat you the way they would wanted to be treated if they were in our shoes when looking to buy a car or have service performed. We have never felt like we were pressured into a purchase or have unnecessary service done to increase the bottom line. Wish more people and businesses had the integrity Anchor Nissan has. We live almost an hour from the dealership and always make the journey when buying our vehicles and having service done. Worth the drive time in our opinion!Thanks for the great experience!Scott and Melissa L.
Rhonda123
May 10, 2015
I was very satisfied with Archor Nissau and my salesman Baye Lo. He was very helpful and courteous.I really enjoyed my experience buying my 2012 Rogue.
Masbro
May 9, 2015
My wife and I were looking to purchase the 2015 Murano. We have been to several dealerships, but Anchor Nissan was the best by far. Our salesperson Baye, was outstanding. He found the color of vehicle and the options that we wanted in it. He was professional, and very helpful. I asked a lot of him and he came through were the other salespeople from other dealership could not compete. They had the BEST price, and the best team to work with. I highly recommend Anchor Nissan dealership. Its a great Local dealership to do business with. Thanks for all your helpMichael M
Gerry C.
May 8, 2015
my salesman Brandon Alves was very pleasant and knowledgeable and made my transaction as smooth as possible he also called to see how I was liking the car and to tell me that I was now part of the anchor Nissan family member and to let them know if I should have any problem with the car. I would purchase from him and anchor again. sincerely Gerard Chauvin
sally
May 7, 2015
Anchor Subaru made buying a car a pleasant experience. Everything went very smoothly and the employees we dealt with were very polite and not overbearing. They were able to get the car we wanted within a few days and did a good job of explaining the features, especially the electronics.
Mark & Maureen Robitaille
May 5, 2015
We were looking for a white Infiniti and saw online that Anchor Nissan had four to choose from.Andrew Felber greeted us and guided us as we narrowed down the right one for us. He pointed out the best features of the car and the choice was easily made. Andrew took care of everything with a smile on his face. He arranged our financing and even called our insurance company for a binder.Andrew is a young, eager salesperson who doesn't mind paying attention to all the details for you. He made sure that we were awed by the condition of the car the next day when we picked it up, and even set up the blue tooth phone service for us. We hope not to need another car for a few years, but when we do, we will be checking back with Andrew to guide us on our next journey. Thank you Andrew. We would be remiss not to mention the ease of financing with the help of Jared Rubin. Our transaction was seamlessly performed. Thanks Jared. Great job guys !!
Steve2012
Apr 29, 2015
Was looking for a 2012 RAV4 v6 and found just what I neededat this dealership. Got hooked up with Brandon as my sales rep.He did a great job and is part of a great team there at Anchor Nissan.Everyone I worked with made the experience a pleasant one. I'm very grateful and would do business with them again.
StephA
Apr 24, 2015
This is my second purchase at Anchor Nissan and Dealing with the awesome salesman Eric Fera, I traded in my 2013 Rogue for a new upgraded 2015 Rogue. Eric is always willing to help and explain everything. He is patient and just great person to deal with. He tries to get you everything you may want or need in a car and does not hesitate to do what he needs to do to help. The service team is also great to deal with Victor and Stephanie are always laughing and having a good time and they make you feel comfortable. Thank you Eric for the help and the new Rogue. Its everything i wanted and more ( with the exception of the color LOL) Inside Joke. :)
usmc, jack1965
Apr 24, 2015
My Family and I have been dealing with Anchor and Brian for close to 20 years and am not about to change. I would strongly recommend them to anyone in the market for a car to visit them. Two weeks ago I purchased a new Nissan Rogue from Brian and was introduced to Mr Andrew Felber who went over the operation of the vehicle with my Wife And I. The way we were treated by Mr Felber is just one of the many reasons I will continue to promote Anchor management, vehicles, and employees.
AMiller
Apr 22, 2015
I would not hesitate to give Solomon Chauvin a call for your car needs. Everyone there treated us well and Solomon was in contact with me even when he was not working.
HT
Apr 21, 2015
After Steve checked out our trade-in, I was shocked by what he discovered. But, working with Andrew Felber and Steve we were able to painlessly work things out to buy a car. I thought Steve was very knowledgeable and honest, and Andrew Felber was professional, knowledgeable and also honest. Andrew was also very helpful getting a few things taken care of after the sale. My only concern was that there was only one key fob, and the key wasn't cut. Service for the small repairs was great, except that after servicing the car, they washed it. The wash was horrible. Windows were so bad, wife had to stop somewhere on the way home to clean the windshield because the glare from the film on the windshield was blinding. It had just been to the car wash two days earlier!
strider29
Apr 19, 2015
Buying a used car is can be a time consuming and difficult endeavor. However, my experience with Kevin Falcone and the Anchor staff was quick and easy. I used the Anchor website to narrow down my choices and then the service I received from Kevin was outstanding.
Craig
Apr 12, 2015
Let me say this; I've been to many dealerships in my lifetime so I can absolutley say this without hesitation this is by far the best dealership I have ever stepped foot in. From the moment you step inside to the time you drive away with your new vehicle no matter what brand it is or how much you pay, satisfaction is the key word here. In 1 year I have bought 3 vehicles here (Damn right I'm spoiled :). Solomon Chauvin was my salesperson on the last 2 and he was the best and it will not be the last time I purchase from him.Everyone I know gets my referral to him. ( He must be making a fortune by now ) :).Everyone is like family there and they all call me by name. ( except his brother Steven who also works there. He's a Marine also which entitles him to call me whatever he wants Hahahaha )Service is outstanding also !!! Thank you Stephanie and Wayne.The Benoit brothers really know how to run a business !!!Thank you so much and when you go in and ask for Solomon tell him I sent you :)Craig A. CharbonneauUnited States Marine Corps Veteran
vasco
Apr 8, 2015
Horrible customer service 3 strikes you're out. Went there last year to buy my wife a forester, took forever before a salesman came out, didn't really try to get my business, ended up buying a 2014 forester from quirk.Went back again few months later.Same type of service, I wanted to buy Mini Cooper.I ended up buying a 2014 mini,from mini of WARWICK.Went back a third time to look for a vehicle for my son. After walking the entire lot,Not single sales person came out side.I looked inside their store window,and they had no customers,All the sales people were sitting in they little cubes.Can't blame them at all, they are a reflection of their managers,and how they are trained
2009harley
Apr 7, 2015
We have purchased several new Nissans over the years. We never had a bad buying experience, however this exceeded all previous purchases. We dealt with Eric Fera, who made us feel comfortable from the moment we stepped in the door. He went out of his way to help us. We traded in 2 vehicles for a 2015 Nissan Frontier and the whole process took less than a couple of hours. This will be our new Nissan dealership and we will be happy to refer friends and family to Anchor Nissan. Sincerely John and Cheryl McLoughlin
scottd
Apr 2, 2015
I just purchased a 2014 Nissan Altima SL. Solomon Chauvin was very personable and easy to work with. He didn't place any pressure and showed me some extra things such as what to look for to determine if your car has been in an accident since it turns out that my trade in car had been in an accident that was not reported. My apologies for not remembering his name (the guy with the fake cofee cup) was super efficient at going through the paperwork which was great because I had to leave work. Everyone there was great.
nati
Apr 2, 2015
I buy a juke 2011 the have a noise in the dash I bring to the dealer twice and the noise still there im sad
Ladybug
Apr 1, 2015
I went to Anchor Nissan just to look and drove away in a 2015 Rogue the next day! Solomon was friendly and process was hassle free.
Randa
Apr 1, 2015
I enjoyed working with Solomon! Very easy going guy, and wasn't just about selling another car. I ended up having to go back and the fixed the issue right away! The staff is very friendly, and I appreciate that!
Twillis
Mar 31, 2015
Eric Fera has sold my family 3 cars now. He is extremely knowledgeable, helpful, and truly cares about his customers. I will never go to another dealership for buying cars. Anchor Nissan and Suburu are fantastic. Thanks Eric!!!
semilyta
Mar 27, 2015
I was very happy with all aspects of buying the car. The price was great and the dealership had plenty of good cars to choose from in my of price ranges.
2012Si
Mar 27, 2015
I went there to buy a car that I've seen online, the car was there and Kevin Falcone my salesman took care of me. Also Carl from finance took care of an extra warranty that I wanted cancel and it's all set. My experience with Anchor Subaru overall was very pleasant.
Hethalondon
Mar 27, 2015
Very happy I went to Anchor Nissan. Eric Fera was great and helped me get the vehicle I wanted. I highly recommend you request him as your salesman.
Sarina
Mar 26, 2015
I worked with Joseph Burke and he was absolutely awesome ! He was so friendly and kind! He even gave me his jacket because of how cold it was. He's polite, helpful and very good with giving explanations ! I purchased a 2008 Nissian Altima. I'm in love with it. I hope anyone who goes here gets a chance to meet with Joseph !
charpy
Mar 26, 2015
Thank you Brandon Alves!!Recently purchased 2015 Rogue and Brandon made the car buying experience easy and stress free. A true professional, Thank you Brandon!! I would recommend Anchor Nissan to anyone looking for a new or used vehicle. Ask for Brandon Alves
Dayle
Mar 24, 2015
First time buyer at Anchor Nissan. Wonderful experience from Donna And Brian Benoit. The price that I asked for on trade in as well as the Juke price was honored. They had to go quite a ways to retrieve my new Juke SL AWD in the color I wanted, but they came through as promised will flying colors. I have been quite wary of dealerships because I am a female, and sometimes I think I'm targeted for that in the respect that they think they can finagle or lie right to your face. Not the case at Anchor! It was a refreshing experience to meet so many smiling and friendly faces willing to help. Last, but not least, was my salesperson Brandon Alves. A job well done. Thanks to everyone involved, your the best.
Mehul_Patel
Mar 20, 2015
I saw the Car on their website and called in, Andrew Filber was the one who was the agent for this. It was so amazing experience throughout, I definitely recommend them. I bought a pre-owned Honda Accord, 2010 model. Great condition, great price. Since I'm a new driver, Andrew even helped me with a quick driving lesson kinda thing (which was very nice of him).The whole thing went really smooth with no hassle.People, please do consider them for your car needs.
Annieb
Mar 13, 2015
Wonderful service, very helpful and friendly, listened to what I was looking for, and gave me that car! Took his time with me and explained everything about the car. Then walked me through the financial side of the deal. Answered all my questions. Great experience and I love my car!
Lori
Mar 12, 2015
This is my 2nd lease of an Altima w/ Anchor Nissan. At the end of each lease, they have called me to roll me over into my next one for less money each time! There's a reason in itself to do business w/ this dealership! They are very courteous, respectful of one's time frame, and eager to please in the particulars of what you want in the car. I have dealt w/ 4 other dealerships over the years and Anchor by far is the most professional. Did I mention this is my 6th Altima? Lol! Seriously, I am a Loyal Nissan Girl!!
tbar619
Mar 11, 2015
great customer service. from the minute i was greeted to the drive off in my new car! took the time to care about me and my needs and concerns. took care of everything in a timely manner! i will definitely be doing buisness here again!
Joeb143
Mar 10, 2015
My wife & I recently purchased a Chevy Colorado. Brandon Alves did an excellent job in making this an easy buying experience. We spoke to Brandon to set up the test drive & he had the car ready ahead of time & all heated up and ready to go.. Anchor did a thorough job of preparing the truck for sale. The agreement on selling price was settled in less than 15 minutes. After many years of buying cars this rates as the best buying experience we have had. Great job!
Beautee1017
Mar 9, 2015
My husband and I just purchased a Hyundia Azera from a sales representative named Joe. He was extremely attentive, paitent, and friendly. He listened to what "we wanted" and presented us with various options. We were very impressed by how FRIENDLY the staff at the dealership was! We are very pleased with our purchase. Thank you for a very pleasant experience.
Lori L
Mar 7, 2015
We cannot rave enough about our decision to buy a 2014 Rogue from Anchor. From our initial contacts on the internet with Samantha to check out what was available to walking in the door to do a test drive with Andrew we were treated professionally and courteously.. Andrew took great pains to explain many of the features of the vehicle and patiently worked with us as we negotiated a trade and the ultimate purchase. I can honestly say that we felt that we were treated fairly and believe that we received an excellent deal. We are very satisfied customers and excited about our almost brand new Rogue.
Sethhosney
Mar 4, 2015
Quick and easy, drove it home that night. Von was hassle free and gave us a great deal. Will be buying my next vehicle from Anchor for sure!
M D
Mar 2, 2015
My husband and I just purchased a Nissan Altima from a gentleman named Joseph. I never thought I'd say this, but he is an honest salesman! He listened to exactly what we wanted and didn't try to "upsell" us. He explained the pro's and con's on the vehicles that we were interested in and wasn't pushy at all. Everyone at the dealership was very kind and helpful. It had a family atmosphere (and no, I'm not related, never been there before!) We will be going back in the future with our son to purchase another vehicle from Joe! Thank you to all of you who made what would be a stressful production a very relaxing and enjoyable one!
Mjmckenna10
Feb 28, 2015
Baye Lo is a very friendly and knowledgable salesmen. He made our visit hasske free and got us in the best car possible for the price we were looking for. I was very happy with the service and would recommend it for anyone looking to get into a Nissan.
Gosia
Feb 27, 2015
The reason why I went to Anchor, was because I was very pleased with the customer service at Anchor Nissan. My fiance and I were looking for a used Pathfinder and Andrew helped us get the one that we wanted. He was very outgoing and professional at the same time. The staff was overall very friendly and ready to assist us whenever we had any questions. I would definitely recommend that dealership to others.
Carlos.0920
Feb 22, 2015
I've been going to Anchor Nissan for the better part of 3 years to service a Nissan that I bought at another dealer. Recently i was in a car accident where my car got totaled and so I had to begin the process of looking for a replacement vehicle. I went to Anchor Nissan, since that was where i had been going to get my previous vehicle serviced and I was friendly with the staff there. I cannot say enough good things about how catering and helpful the staff there was. I was paired with Joe Burke, who took the time to really understand what it was I was looking for and how we could fit that into a comfortable price range for me. Joe, along with Tim, Derek, and Andy made the process so simple and streamlined that I was in my new vehicle within a few days of my initial visit. The best part is that throughout the entire process I never felt rushed or pushed in any direction; they gave me options, I explored them, and picked the vehicle I wanted not one that someone else chose for me. I would definitely recommend that anyone looking to either buy a vehicle or service their existing vehicle go to Anchor Nissan and talk to Joe or any of the other team members there, they have earned my trust and loyalty!
Maryann
Feb 21, 2015
I have been at Anchor Nissan for the last 5 years. I cannot tell you how satisfied I am with the sales, management and service department. I have been leasing vehicle for years and this dealership is by far the best. Tim and Eric put me in an SUV that I thought I would never be able to touch. No hassles and no pressure. Both Eric and Tim are the best. I am happy with my decision to re-lease another SUV with Anchor Nissan.
DSM
Feb 19, 2015
I had a very messy and drawn out issue with the Nissan Corporation and the owner of Anchor Nissan stepped in and helped me finally find a resolution. I was ready to leave Nissan behind completely but after being treated so incredibly well by the Anchor group, I felt confident leasing our third car from them. From ownership, to sales, to service, this dealership is excellent. I will recommend them to everyone.Diana M.
Mike amaral
Feb 14, 2015
After going most of the winter without bad weather we got hit with a storm. After going in a ditch with my new 300 that has RWD my plans to buy a second vehicle advanced 6 months. After hitting the web at work and finding a car of interest it brought me to anchor Nissan. I was able to meet with Brandon, the same day (a Saturday) test drive the vehicle decide to buy it, and financing got me approved the same day and I had my new second car by Monday, just in time for the blizzard. I appreciate the speed in which this sale was completed and Brandon was awesome, thank you.
Beth G
Feb 5, 2015
A family member recommended Baye Lo in sales to me a few weeks ago, I stopped in on a busy Saturday without an appointment and was amazed at how friendly and accommodating everyone at Anchor Nissan was, within just a few minutes I was test driving the SUV of interest. Baye was friendly, knowledgable and never pressured or hassled me about making the purchase. I did purchase that new pathfinder and I strongly recommend stopping in to see Baye if you are interested in purchasing a new vehicle!
waynemaddx
Feb 2, 2015
Eric & Tim are two of the best salesmen I have ever dealt with....Victor & Stephanie at the service desk are #1Thank you Anchor Nissan
Kathy
Jan 25, 2015
Michael Hersey was FANTASTIC!! I was in an auto accident and had to purchase a vehicle fast. Mike made the process quick and painless! Great experience and would definitely recommended to family and friends!
Amie0823
Jan 13, 2015
Andrew Felber (sales) and Holly Roy (business office) really made the whole process of buying a car painless and speedy. Not only were they not pushy, they were extremely helpful, nice and had great personalities. Both my husband and I have not had the best experiences elsewhere, so to experience the great customer service both of them gave us was a breath of fresh air. We were not sure about purchasing a warrantee and Holly made it incredibly simple and took the anxiety out of that process. After the purchase was made, Andrew sat in our new car and helped me set up all the controls and navigation and bluetooth and explained where and what everything in the car did. It was awesome and I would highly recommend if you need a new car to go see Andrew and Holly. A+++ customer service!!! Thank you!
Robin W
Jan 8, 2015
I went to Anchor Nissan to buy a Nissan Frontier and Shane and Jarrod were awesome and made the whole process easy and painless they are an asset to the company. I was finished with the paperwork and Jarrod called me back into the office and said he got me a better rate, which was totally awesome. I'm so happy with my truck
Stevena4394
Jan 7, 2015
I purchased my used 2013 Nissan Altima from Eric Fera at Anchor Nissan in on October 11, 2014. In December one of my engine belts snapped uncharacteristically at 18,000 miles. I went in and expected to have to wait for my repair to be done. But as I was walking around the showroom floor my salesman Eric Fera seen me and started talking to me and when I told him what had happened. He was shocked and walk with me to the service desk to find out how long the repairs would take. He asked if the service guest shuttle could take me home, but the driver called out sick. So Eric offered to bring me home so I didn't have to wait. After the repairs were done he then picked me up!!!! Eric is a great guy, and cares about his customers. I highly recommend him to anyone looking for a car. My girlfriend went to him that night and bought a car two days later!!! Go see Eric Fera at Anchor Nissan.
mikesiedzik
Jan 6, 2015
Anchor nissan was amazing! Brandon Alves was extremely helpful and went above ans beyond. He answered all our questions and was extremely knowledgeable. I would highly recommend Anchor Nissan and Brandon Alves in the future.
amc09001
Jan 5, 2015
I went to Anchor Nissan after my car was totaled just to get an idea of what was out there and to get a feel for the used car buying experience. To my surprise I found a car that I really liked and a salesman who wasn't the typical used car salesman. Andrew was extremely helpful and attentive throughout the whole process. He also provided great service, and was very knowledgeable of the car's features. I appreciated that he was very patient with my indecisiveness/nervousness of buying a used car. If going to Anchor Nissan I would recommend buying a car from Andrew.
NEM8214
Dec 30, 2014
My initial experience at Anchor Nissan was not stellar. I test drove a car that I had some interest in, however I was not completely sold. The salesman that day was pleasant. He took down my information and a description of what I was looking for. I was surprised when I didn't hear from him for the following few weeks. It was then that Eric Fera, a different salesman, contacted me. He told me that the other man was no longer with Anchor Nissan, went over what I was looking for, and sent me information on a few cars he thought fit my needs. Working with Eric was great! He really made choosing a car an enjoyable process. He was kind, attentive, understanding, and patient. He also made sure I had everything I needed and has been responsive every time I have had a question...even after the sale was complete! Buying a car from Eric at Anchor Nissan was a great experience. I recommend Anchor Nissan to anyone who is car shopping...and if you do go there I recommend you seek out Eric. His spectacular customer service really made the difference.
lisakar
Dec 29, 2014
After test driving so many cars and dealing with so many "not so great" car salesmen, I finally made my decision to go with the 2015 Nissan Altima. Von K was a very kind, patient salesman who was very knowledgeable with Nissan products. I also had the pleasure of meeting several other Nissan employees who helped me with an easy car buying experience at Anchor. Their names are: Steve, Soloman, Tim, Andrew and Jarred. Thank you all for helping me purchase such beautiful new car!
apeirce77
Dec 24, 2014
I have been going to Anchor Nissan for several years. I followed Eric Fera there from another dealership because he is a phenomenal sales person. He listens to what you want and then finds it and gets you the best deal possible. All the other staff I have dealt with are also exceptional. I highly recommend this dealership and especially Eric. You will definitely leave satisfied.
Numbercruncher
Dec 18, 2014
I have been going to Anchor for a couple of years to service a Nissan Rogue bought at another dealership. They have exceptional customer service both in sales and service. I just leased another Rogue instead of putting more money into the one I've had for several years. They made the process easy and I took my new Rogue home today. I recommend this dealership to everyone I know!
Whortoniii
Dec 16, 2014
I called Anchor Nissan on the recommendation of a friend. I was looking for a vehicle to tow behind my motorhome. As luck would have it, I dealt with their salesperson Eric Fera. He was very personable, and very knowledgeable about the particular Nissan that I wanted. He gave me a very fair deal. The sales manager was excellent also. ( didn't get his name -Sorry ) This dealership stands highly above the rest that are out there. In my lifetime, I have purchased well over $ 1,000,000 worth of new cars and I can truly say that Eric Fera was the best and most honest salesman I have ever dealt with. The entire dealership is a "10". I would recommend this dealer to anyone who is looking to buy a car at a fair price and with excellent service. Holly Roy was also a true professional and handled all the financial documents with perfection.....my complements and gratitude to Holly too! I will be recommending this dealership to all my friends, and to all others who want a truly excellent buying experience ....either buying a new or a used vehicle.. Thank you Eric ! and Thank You Anchor Nissan. Whoever is the owner....don't change anything.Bill HortonWarwick, R.I.
gloria.sontz
Dec 7, 2014
This is the second time I have purchased a car at Anchor Nissan. Again, I found everyone to be very pleasant and eager to work within my budget to get a car. Eric was great. He spent a great deal of time showing me how to use all the new technology in the car. He was friendly and very personable. I highly recommend this dealership.
hunter2
Dec 6, 2014
I RECENTLY PURCHASED A VEHICLE FROM ANCHOR NISSAN AND FOUND IT TO BE A VERY PLEASANT EXPERIENCE. MY SALESMAN BRANDON ALVES WAS BOTH INFORMATIVE AND HELPFUL. HE LISTENED TO WHAT I HAD TO SAY AND DELIVERED. BOTH HE AND HOLLY ROY WENT ABOVE AND BEYOND TO MAKE SURE I WAS SATISFIED AND KEPT IN THE LOOP. I WOULD DEFINITELY RECOMMEND THEM AND ANCHOR NISSAN TO ANYONE LOOKING TO PURCHASE A NEW OR USED VEHICLE THANK YOU FOR YOUR PERSONAL AND PROFESSIONAL SERVICE. SINCERELY MIKE BRADY.
Jazmin227
Nov 26, 2014
I recently purchased a 2010 Murano from Anchor, Baye Lo was my salesman. He was awesome! He did not pressure me into purchasing the vehicle and definitely took his time to look at all my options to get me into the vehicle I have been eyeing for quite some time. He made me feel comfortable and ensured everything was set up before I drove off the lot! Definitely recommend anyone who is interested in purchasing a new vehicle to Anchor!
Christina Lussier
Nov 24, 2014
Today my visit was a great experience. We met with Baye Lo. He was very helpful and Informative. He had a great scence of humor and very knowledgeable. We will definitely be referring family and friends to anchor nissan. The owners were also very nice and helpful with locking in the deal
jdenno
Nov 20, 2014
This was my second purchase at Anchor Nissan. Purchased a new Murano a couple of years ago and recently purchased a used Rogue. The Rogue will be going to Fla. and registered in Fla. They took care of all the paperwork for us with Fla. registry. Dealt with Eric both times and he is great. He is very accomodating, knowledgeable and personable. Wouldn't deal with anyone else.
Carol1945
Nov 18, 2014
Was great dealing with Andrew Felber, never pushy or always trying to get you to commit to a vehicle. He took a lot of time with us helping us to select the truck I wanted after looking at 4 Frontiers & trying out 2, we did make our decision. He did the paperwork & asked when we would like to p/u the my new truck & the truck was spotless inside & out when we got there. I think Anchor Nissan has gotten someone that will make this dealership very proud to have on their team. I would definitely recommend family & friends to stop by & see this young man if they were in the market for a vehicle.
ckelley970
Nov 17, 2014
As a first time buyer, my experience was first class. Having limited knowledge in the buying process, Michael and staff made it enjoyable and stress free. Michael was able to accommodate all my needs in a vehicle and managed to remain under my budget. He worked relentlessly with management to, within reason, establish a price that I felt comfortable in financing. Although Michael was new to the dealership when the sales negotiation took place, his knowledge of the inventory and overall customer service skills resembled that of a seasoned vet. I feel comfortable in working with Michael in the future and will continue to use Anchor Nissan as a preferred dealership for future endeavors.
Tnicolay68
Nov 13, 2014
My experience at Anchor Nissan was nothing short of top shelf. Eric was great to deal with, very personable and never pushy. He worked with me to get me into the perfect car for my family and myself.
mfsilver50
Nov 12, 2014
I walked in with my husband and two kids thinking we were "just looking" and I ended up buying a car within 1 hour. I have never had such a pleasant experience buying a car. I want to acknowledge our salesman Brandon was a very personable salesperson. He was charming, knowledgeable and most of all very patient and considerate of our needs. Overall I had a great experience at Anchor Nissan largely due to the competent and professionalism of Brandon Alves. Thank you for a positive customer experience. Maria
Sarspearrr
Nov 10, 2014
Went in to trade in an old car and buy a newer one, Andrew Felber helped me out . He was extremely informational and helpful and seemed to be working for me instead of the dealership . Overall I left happy and with a great new car!
slzgco
Nov 10, 2014
It was great working with Eric Fera at Anchor Nissan.Simply stated, Eric is a fair and personable salesperson whose low pressure and helpful approach to sales was a breath of fresh air.My 2014 Nissan Altima was the right choice for me...thank you!
TNicolay
Nov 7, 2014
I could not express how happy I am with my car and what a great experience I had at Anchor Nissan. Eric Fera was fantastic to work with and the result was a second lease that we are thrilled with.
maggie.carvalho.37
Nov 1, 2014
If you are searching for new or pre-owned Nissan, look no further. Anchor Nissan has the largest inventory in RI. We set up an appointment with Andrew and he had several vehicles for us to check out, based on ourIf you are searching for new or pre-owned Nissan, look no further. Anchor Nissan has the largest inventory in RI. We set up an appointment with Andrew and he had several vehicles for us to check out, based on our information.We are very happy with our purchase... Thank you Andrew, for the best Customer Service, it was great doing business with you!Maggie & Bob CarvalhoNorth Kingstown, RI
bradvarr
Oct 31, 2014
Good service. Low pressure. Willing to negotiate. Helpful with financing.Nice facility. Good inventory. Good product knowledge.Stood behind what they said they would do. Good delivery. I would recommend Anchor.
Ajc1980
Oct 30, 2014
Brandon Alves- sales rep was very courteous and professional. I highly recommend him! We also dealt with Jared in Finance. He worked quickly and answered all of our questions.
andrew.mackinnon.07
Oct 30, 2014
dealing with Eric Fera was a breeze! and made looking at vehicles alot easier. after choosing the car i wanted the sale process was made as easy as possible as well! i would suggest going to anchor nissan to anyone buying a new/used car.
Muffinstuff68
Oct 28, 2014
Awesome salesman was Eric Fera. He really went above and beyond to help us get the car that suited us perfectly. So helpful and always had a smile on his face. Great salesman.
paula.reecehelm
Oct 25, 2014
Bought a Nissan Versa today, a pleasant and stress free experience. Our sales consultant Andrew Felber was a friendly and very knowledgable young man! I would highly recommend Anchor and be sure to ask for Andrew!!
grannyox4
Oct 23, 2014
We saw the car we wanted online and went to Anchor as soon as we could hoping it wasn't sold. We were given Brandon Alves as our salesman and no words can describe the professionalism this man had with us. He went above and beyond his duties and we couldn't have been more pleased with him. The car was still there and we did buy it. At the end of the sale, and the day, Brandon became our friend, not our salesman, and that meant a lot to us. He called the next day to see how things were going with the car and also sent an email telling us he was there for us if we needed anything. I can't imagine anyone else at another dealership doing what Brandon did for us. We never expected to be treated with the service we got and we were in awe of the whole process from beginning to end. So thank you so much Anchor for taking this man under your wing. He's a keeper and our new friend. Thanks Brandon.
Srosser
Oct 21, 2014
I recently purchased a used Nissan Pathfinder. Love the truck, loved how easy Anchor Nissan team made the transaction. I would definitely purchase another vehicle from them.
decelles
Oct 17, 2014
We just bought out third vehicle from Anchor and salesman Jorge Navarro. He is a very helpful salesman and does not apply the typical "Sales Guy Pressure". He goes out of his way to make sure the customer is satisfied. They are always very fair with pricing and the service department is excellent. The owners are always there and willing to help in any way. Just a great place to do business!
Tandjcreighton
Oct 14, 2014
We stopped in at Anchor on a whim after leaving a nearby Honda dealer. We were looking at the CRV but were looking for other options. We were lucky to get Brandon Alves as our salesman. We were unfamiliar with Nissan vehicles. We told him what size, options and price we were looking for and he brought us out to see and test drive the Rogue. Brandon was very knowledgable about the vehicle. The Rogue is the vehicle we were looking for. Working with Brandon and sales manager Tim Shultz we reached a price point on our trade and the new car price that we were very comfortable with. They did not have the color combo we were looking for. As were were checking out other options, Tim excused himself. He came back a few minutes later letting us know that he had found what we were looking for at another dealer and he would have it on the lot ready for pickup the next day. We were also happy in our dealings with Jared Rubin when we finalized all of the paperwork. He explained each step of the process and answered all questions.When we went back to pick up the vehicle Brandon was fantastic. He took the time to go over all of the vehicles features and answered any and all questions. He also took us around the dealership and introduced us to different people we might be dealing with in the future. Anchor made the car buying experience pleasant. We recommend Anchor and make sure you ask for Brandon Alves as your salesman!
boating15
Oct 13, 2014
We began looking for a new Rogue or CRV this early fall. It will be my wife's vehicle and she would make the final decision on which model. I went just after work to obtain some initial information and ran into an old friend who happens to be a shuttle driver. He introduced me to sales person Solomon Chauvin. From the start he was professional and friendly and had knowledge of the Rogue's features. He explained in detail the optional and standard equipment.. Solomon and their team gave us a great price up front with no hassles or typical BS. We wanted a certain color/optional features on the Rogue and had to wait for some time. Due to the duration we waited they obtained us a 2015 model and honored the already agreed price of a 2014, including our trade.We were impressed with Solomon as a sales person and the way were treated by their other employees. After buying many cars over my lifetime, I would highly recommend Anchor Nissan and Solomon Chauvin.
klonquist
Oct 12, 2014
Perfect purchase experience with salesman Adam Park! He was professional, straightforward, and friendly. We enjoyed working with him and the Anchor Nissan team. We've worked with other Nissan dealerships in the past, and they just can't compare to Anchor. We will call Adam to purchase our next vehicle without a second thought - very impressed!!
James McCoy
Oct 11, 2014
We bought a used Ford Ranger truck from internet sales manager Stephen who did an excellent job answering our questions,sending many pictures and picked a great transporter to bring the truck to N.c. Our only complaint is with the handling of the paperwork.Someone sat on the title for three weeks before mailing it and it took so long for the owners manual to come I had already ordered a new one from the publisher.
sollly
Oct 10, 2014
Right from the beginning Von gave me the deal and price I asked for! I had dealt with two other dealerships that both played games. Obviously, Anchor trains their crew the right way.
chrissy56
Oct 9, 2014
I recently purchased a 2012 Nissan Versa from Anchor Nissan and I can't say enough about the great service I received. My salesman Solomon Chauvin was the best! He was professional, friendly and very helpful, not pushy at all! The entire staff was very easy to work with and made this a very positive buying experience. I would strongly recommend this dealership if you are in need of a new or used vehicle.
wall65
Oct 8, 2014
Had had excellent previous experiences with Anchor, so when I was in the market to purchase a truck I went there first for test drives. Later, after doing my market research we sat down and I got the vehicle I wanted at the price I wanted. Thank you Von K and Anchor!
Steven Auclair
Oct 8, 2014
My girlfriend Jessica and I purchased a used 2013 Nissan Altima from Anchor Nissan on September 27, 2014. Our Salesman was Eric Fera. Eric was very professional and courteous and not pushy what so ever. He listen to our needs and gave an amazing product demonstration. The dealership was great too as they were able to get us financed and get the payment within our budget. My girlfriend and I will be purchasing another vehicle in December from Eric Fera and Anchor Nissan.
CarRocker
Oct 1, 2014
Reasonable experience. Unhappy with a particular sales person I worked with since the information I was given was incorrect in a number of ways. You win some. You lose some. That's all I can say.
koresman
Sep 21, 2014
Recently I went in to purchase/lease a new vehicle, but I didn't know where I wanted to start. Immediately after arriving Brandon Alves came over to help begin this journey. He brought me through quite a few makes and models to accommodate my pickiness. Although it was late, and the dealership was closing soon, he was more than willing to help me without any grumbles (I have received quite a few of those in past). Since it was late I told him I would be back on Saturday to discuss further. When returning I requested to work with him again, which resulted in a great experience. The teamwork between Brandon, Brian, Steve, and Holly was seamless and they were able to take care of me, my trade, and my new lease. Even though we finished the car paperwork after hours Brandon spent ample time helping me get accustomed to all the new gadgets in the car. He told me to not hesitate to call him with any questions or concerns, even after the sale was complete. Needless to say, I had a great experience.
RolandSmith334x
Sep 16, 2014
We had an excellent experience recently when we purchased our 2014 Sentra from Anchor Nissan. Our sales associate Eric Fera made the entire process easy and hassle free. We traded in our old car and got a great rate to finance our new car. Eric answered all of our questions, and helped us from the beginning of the sales process to the end. He even took the time to show us how to set up the features of our new car before we drove it off the lot. We highly recommend Anchor Nissan, it was a great experience!
SiamSam2
Sep 13, 2014
As the owner of a 2007 Nissan Sentra with 122K+ miles on it & its unwavering loyalty to me because I travel to work 80 miles per day roundtrip, I decided after endless "homework" that I would go with a Sentra again.Mr. Von Kachittavong was absolutely fantastic!! He'd actually sold my daughter a used 2012 Altima in 2013 & my husband contacted him again to see if he would be able to help us out.After I explained my requirements/expectations in a new Sentra in that I needed to stay within a budget & didn't need any fancy "toys, bells, or whistles", but a simple car for a very simple me (& it had to be Amethyst/Gray), he found me the most precious vehicle!!! Not once in all of our interactions did he once try to convince me otherwise. I didn't even want to test drive it because after all, it is a Nissan. My entire experience was something that I can only describe as "painless" considering an agonizing-all-day-affair at another Nissan dealership where I just finally got up & left with the sales folks chasing me through their parking lot to come back.Mr. Kachittavong even took the time to gently calm my nerves as I watched the rush-hour traffic on Rt. #146 as I wondered how was I ever going to pull my new car off of the lot & join that mess!!! It was at that moment that I realized that I was not just a sale, but that there was genuine concern for my fear at diving into that traffic horror.I hope that Anchor Nissan realizes just what an incredibly special sales individual that they have because in my humble opinion, Mr. Kachittavong is a jewel!!Oh, & my gorgeous Amethyst/Gray 2014 Sentra?? I suppose that there are no adequate words in the English language other than BEAUTIFUL!!Thank You Mr. Kachittavong!! We will be back!!
Cooloper8r
Sep 13, 2014
Last week after going to another Nissan dealer went to Anchor Nissan looking for a Frontier 4 door truck. After the salesman Solomon Chauvin showed us their large selection we picked the one we wanted and we ended up with the new truck we wanted for a great price and with good financing. Thank you Solomon for all your help and getting us just the right truck for the right price! Everyone at Anchor was very nice and helpful.
pinocci1
Sep 12, 2014
I recently bought a rogue at anchor Nissan and am very happy with my decision. I went there unsure what kind of car I wanted. My sales rep was Brandon Alves and I told him that we had a budget and needed to stay within a certain amount for our monthly payments. He was very understanding and showed us the car we could afford. It was used but it has so many nice features since it is the SL model. I am very pleased with Brandon and thought he did a great job even though he is new to Anchor Nissan.
rjbiz
Sep 4, 2014
Baye Lo was great. I will definitely go through him for our next purchase. The sales team was also very helpful with making sure we were very satisfied with our purchase.
marcel berard
Aug 18, 2014
My used car buying experience at Anchor Nissan was very rewarding and satisfying. I especially have to mention my sales consultant Eric Fera. He was very professional, friendly and courteous from start to finish. He really listens to the customer.
lindagrant
Aug 16, 2014
I called Anchor Nissan asked for a specific Murano. They called me back in 5 minutes and told me they had exactly what I wanted. I went the met Eric Fera he was very accommodating. He was very honest with us, and easy to work with. Thanks Eric Fera
Nycole78
Aug 14, 2014
I went to Anchor knowing exactly what I wanted, and already approved from a different lender. Upon arrival I met Eric and we test drove the vehicle I wanted and I loved it. We discussed financing and that's when I met Holly. I told them I already had a loan in place, but they were both confident they could beat the rate I was offered. I was pleasantly surprised they were right. I would highly recommend both of them. They were very welcoming, friendly, and knowledgable. All great qualities when you're making a a big purchase.
Aldmorin
Jul 26, 2014
Best car buying experience! The staff at Anchor Nissan/Subaru is fantastic and Adam Park went the extra mile to get the deal done even though there were other people interested in the Nissan Rogue we wanted. Great job Anchor Nissan!
Mara Tang
Jul 16, 2014
We thank Eric so much for his great help with our every step from purchasing our Nissan Rogue to preparing documents for exporting the car to Canada!!!
bob.godin3
Jul 13, 2014
I bought my fist Nissan Altima at Anchor Nissan upon returning to Rhode island for Arizona. I loved the car...always wanted one. So, after our car was totaled in an accident I went back to Anchor Nissan to look and maybe buy another Altima. I met Eric Fera for the first time. Eric showed me at least eight Nissans and was veryknowledgeable. I really like dealing with Eric >>>BECAUSE he did not pressure me in any way like so many car salesman do. I did not make my mind up the first visit,...but went back to talk to Eric about want I was looking for.He was very patient with me and also more than helpful. I like honesty and I got that from him. I LOVE the Altima I bought at Anchor and the salesperson (Eric) was the reason I did not "HUNT" to another dealership.THANY YOU Eric
cutecube4
Jul 2, 2014
I pulled on the lot without any intention of buying a car. I had seen a Nissan Cube on Auto Trader and I was just curious to see if there was any way I could afford it. If I couldnt, I would walk away disappointed, but with a sense of knowing my current car was fine. I had gone to Florida a year ago and rented a car, when I got to the rental office they told me all they had left was a Nissan Cube. I was so disappointed because I thought it was an awful looking car and I couldnt imagine that it was safe. I had my nephew and thought my sister would kill me if she knew what I was driving him around in. I could not have been more wrong. I fell in love with it! When we got to the lot we met Eric, who right from the start was personable, clean and knowledgeable. The doors to the Cube were unlocked, so we were already tinkering around in it. He came up and we bombarded him with questions. He had an answer for every question we asked, including what was with the shag rug? Before we even left the lot for a test drive, I wanted to be up front and disclosed to him what my budget was and what I was looking for as far as payments. Two weeks before my partner and I leased a brand new Hyundai from a dealer in RI and our experience was just awful. I have never felt more discriminated against and I cant remember feeling so conflicted by a sales tactic. Initially, because of this, I was on my guard and to be honest I had mentally prepared myself for the walk away. I was almost anticipating Eric to play the smooth salesman routine and have him bring me up to shoot me down. He NEVER presented himself in any other manner than professional. He said, well lets see what they give us for your trade and find out how your credit is like and well go from there. He suggested we take a test drive and we did and I was falling in love all over again. Bottom line, ERIC is a keeper! He treated us respectfully and you can say, well of course you are happy you got what you wanted. Yes, I did get the vehicle I wanted, but the price was still over my budget-heres the differenceERIC! He never made it seem like it was out of my reach-he gave me a fair amount for my trade and I was willing to pay the little bit of difference because the customer service was outstanding! He had a great sense of humor and seemed more human than any other sales person I have ever dealt with. On average, I get a new car every three or four years. I always dread the high pressure sales person routine and this by far was THE BEST experience I have ever had. We did all the financing with Carl Parrillo, who was also outstanding! He also has the neatest handwriting of any guy I ever met. He saw that I was from Warwick and offered to meet me half way to drop off my Vin information. That is really going above and beyond! I had a question for him so I called and had to leave him a message, he wasnt able to get through to me, so he sent me a text. I dont know if you do the same training for all departments, but it has been flat out consistent. I will recommend you guys to everyone I talk to that is looking for a car. Thank you Carl!One last thing-I LOVE MY CUBE! Im getting right around 31mpg and its so much fun to drive.THANK YOU ERIC FERA! I HOPE NEXT TIME I COME IN, I SEE AN AWARD ON YOUR DESK FOR 2014!Gladdie HoulkerWarwick, RI
67Nicole
Jun 13, 2014
I recently purchased a 2014 Nissan Rogue from Anchor Nissan. Originally, I had planned on purchasing a used vehicle, but once I saw the new model and test drove it, I could not resist. I had called ahead and made an appointment to see the vehicle. When I arrived, I was greeted by a very friendly salesperson (Solomon Chauvin). He was very knowledgeable and was able to answer all of my questions. I made another appointment the next day so that my husband could test drive the vehicle. He too, had many questions. all of which were answered. We were quickly able to negotiate a price and complete all of the necessary paperwork. The exact vehicle I wanted was not on the lot, but the dealership was quickly able to locate it and have it delivered. The additional options that I requested were then installed at the dealership.Having purchased many cars over the years, this was an enjoyable experience. The sales team was very attentive to my requests. It was not the high pressure sale that you get at many other dealerships. We will be purchasing another Nissan in the near future and will definitely be purchasing it from Anchor Nissan.
tonyverdi
Jun 11, 2014
My sales associate Andrew Felber did a terrific job introducing me to a variety of vehicles. He was courteous, knowledgeable and very polite. In addition, after shopping at 2 other dealerships, Anchor did the best job at meeting my lease budget. I highly recommend Anchor and suggest all car buyers contact Andrew Felber for outstanding customer service.-Tony V., Smithfield, RI
jsteinke
Jun 8, 2014
The reason for my poor review of this dealership is based on the lack of information that was given to me prior to the purchase of the car, when the money was handed over and all of the papers signed. At that time Eric handed me the single key for the car. Any car that I have ever purchased has come with at least 2 keys and 2 remotes for the locks. This car had no remotes and only one key. I can not imagine having a car without a spare key. The fact that the car did not have a single remote was something that I should have been notified of prior to purchasing the vehicle. When I complained, I was told by Max, the manager, that it was my responsibility to ask. I am sorry but something as basic as the remote for the locks on a car that is advertised to have remote keyless entry is NOT something that I should have to ask about. If I would have gone out and purchased two remotes and one more key it would have cost over $400. After much complaining and arguments the dealership offered to supply one remote and to program the remote and a spare key. The spare key is something that I had to purchase for $75, an expense that I did not anticipate at the time that I purchased the car. To summarize, my complaint is focused on the lack of information about basic components of the car prior to purchasing the car and the lack of cooperation from the dealership after I purchased the car. This incident tainted my entire view of my car buying experience and resulted in the very poor ratings. If it would have been possible I would have returned the car and requested a refund of all of the money. I was told that this was not possible.One other issue that I became aware of after the purchase of the car was that it was my responsibility to get the VIN check for the our-of-state title for the car. That means that I drove the car off the dealership lot without a 100% guarantee that the vehicle has a clear title. In talking with a police officer, we were told that it is the responsibility of the dealer to get the VIN check to insure the title was clear before the vehicle was sold.In general I am not happy with the Anchor Auto Group. I will never do any more business with them and when asked, I will give them the poorest recommendation possible.
Jjames2
May 30, 2014
Usually dealers are very pushy and give me a lot of anxiety when looking for cars. However, I did not feel pressured or any anxiety at this dealership. Great service.
doolfam
May 29, 2014
Tim was great to work with and most patient with my many questions...and wishes to test drive...He pursued cars out of the area for me and always returned my calls. I recalled Stephanie Shultz had moved to Anchor after many years at Fireside where I have been a customer. A Subaru customer at the dealership, Jim and Pat McDonald highly recommended Anchor when they heard I was going there.
res1211
May 22, 2014
I had a great experience here. I shopped some other dealerships but Anchor was the best choice. Eric was understanding and knew his stuff. He was willing to work with me on the terms that I needed but I never felt any pressure from him. He came highly recommended and I would highly recommend him to my friends and family. Everyone else that I interacted with was fantastic, too.
skatergx10
May 15, 2014
As a first time car buyer I was very nervous I wouldn't get the respect that I was looking for, but everyone was very welcoming and kind. I worked mostly with Ali and I couldn't have asked for a better person to work with. Ali kept in contact with me through the whole experience and helped me with any questions along the way. I now have a car that I love and a good relationship with the dealership.
deydreemer1
May 12, 2014
When my son David and I came to the Nissan Dealership in N. Smithfield RI, we were instantly greeted by Tim Schultz and he made us feel lie we have known one another for years. There was a definite ease setting in this dealership. He was quite knowledgeable and friendly. He had shown us every detail about the cars we leased and is there for us whenever we have any questions. Jared Rubin in Financing was also quite laid back, and made us feel at home as well. He treated us as if we also known each other forever. I love walking in there at any random time, and they are right there with bright smiles and know exactly who we are when we walk in and greet us happily. I love my Nissan and the dealership and plan on going there for any other vehicle needs we may have in the future. Than you Tim and Jared for being such wonderful men, and so helpful.
kathryn4765
May 4, 2014
Everyone was extremely friendly and helpful. Very knowledgeable regarding the vehicles and honest when he did not know something and was willing to look into it. Pricing was fair. It seemed about the average price, not higher not lower. There was some issue with paperwork; however the situation was remedied quickly and satisfactorily. I ended purchasing a car I did not originally have an interest in, but was very impressed with the new Nissan 2014 Nissan Rogue.
flyboy2638
May 2, 2014
I was very pleased to see that anchor still works with customers on the price of a used vehicle, alot of dealers nowadays don't do it anymore,I purchased a 2004 jeep that I love and after 2 weeks it needed to be serviced under the warranty, and both problems were addressed and repaired under the warranty, I worked with stephanie at the service dept. who was very courteous and profesional, and took the time to investigate the problem and make sure the proper info was used for the repair. They went the extra mile to see to it the repairs were done right the first time.
AA11AA11
May 2, 2014
I had a great experience at Anchor Nissan. Brian, the owner, was really friendly and helpful, he introduced me to one of his sales consultants, Eric Fera. Eric was awesome, he was so helpful and such a nice guy. He found the perfect fit for me! I'm now driving a car from them and I absolutely love it! I'd recommend anyone to go check out Anchor Nissan, great service and great cars!
Turnermags
Apr 29, 2014
Best dealership very friendly and professional every member of the team at anchor really understand your needs and quality of service was beyond my expectations will keep going back no where else from me
Jackiecalt1
Apr 29, 2014
Just wanted to write a little review for the salesman I had- Adam Park. I came from New York and spoke with him previously before my trip to purchase I car I had researched online. He was great, quick, friendly and met up to my expectations. I would defiantly recommend Adam and this dealership for all you in Rhode Island as well as around the area! Even New York!! I am pleased that I was able to buy and bring home my car the same day. I love my car! Thanks you Adam for serving me I am very satisfied with my purchase with you and your staff members.
abhay78
Apr 27, 2014
We had a great experience at Anchor. Our salesman, Shiloh Chauvin, was very pleasant, knowledgeable and helpful. We will definitely come back here for our future buying needs.
Zekegreen
Apr 26, 2014
I went in to test drive a 2010 nissan maxima that I have seen on Internet. When I got there Eric Fera was the only sales person available he brought me to his desk and before we started the test drive for the vehicle we had a nice conversation about my previous vehicles. We then took the car for a test drive and I fell in love with the car right away. I then told Eric I liked the car and even then he did not try and push me just to try and make a sale he just told me was the car something that I would be interesting in purchasing, at this time I was only going in to test drive not to buy, but the car, mileage and price was to good to let slip by. Eric did let me know that he did have someone else coming in to check out the same vehicle. That being said I just happened to bring a couple of hundred dollars with me and with no hesitation I put that down as a down payment and we started to get the paperwork rolling it was a great experience dealing with Eric and to make it even better we couldn't finish the deal that day so Eric came in the next day on his day off to finalize the paperwork with me. Eric is an awesome dude.
Dbuskey
Apr 22, 2014
I highly recommend this dealership! James Martin was so helpful when it came to answering my questions and helping me find the right car! Thank you James!
jcrowe567
Apr 21, 2014
Great, attentive, complete service. Awesome response. They listened to what I needed and came up with a complete game plan and was exactly what I needed. The whole family is thrilled with the new car!
anniefp
Apr 16, 2014
I visited Anchor Nissan to test drive a vehicle. It was no longer available and I thought that would be the end of my visit. Eric began talking with me, asking me what I wanted in a vehicle. From that information, I test drove two vehicles, one that I really fell in love with. And now I am the owner of a Nissan Murano, a car I hadn't even considered in my research. Eric, is great at listening, not pushy at all and guided me to a vehicle that I believe I will have for a long time. My experience at Anchor Nissan was one of utmost courtesy and helpfulness. I am looking forward to future visits for service and feel that I will be well taken care of. Thank You!
riweeze
Apr 13, 2014
My husband and I were very satisfied with our experience with Anchor Nissan. the only complaint we have is that we were provided with only 1 key fabre - the previous owner did not remember whether or not he had turned in the second key fabre. We were told that we could purchase another one at cost - we feel that this is unacceptable seeing as we paid the full asking price for the vehicle. How can a car be sold with only one key or key fabre? We would like to order another key fabre but not at our expense. If the previous owner to our vehicle does not remember whether or not he turned in the second key,why should we pay for a second one?We would appreciate a call from Anchor Nissan to make arrangements to have the car brought in so that a second key fabre can be made for it.Thank youlLouise C. LaflammePS We purchased a pre-owned 2013 Nissan Altama on March 29, 2014Adam Park was a great sales person. No complaints about him. He listened to what I was looking for and delivered. We just need and want another key fabre (I don't know if I'm spelling this corrently).
marie4
Apr 11, 2014
This is the second jeep that I have purchased in 6 months from Anchor Subaru. Jorge Navarro was the sales person for both purchases. He will work hard to make the transactions meet your budget. We are a Jeep family and will be back within the next year for our third Jeep. I would highly recommend Anchor Subaru. Thank You Jorge!
2infiniti
Apr 9, 2014
At the end of March, I spotted a low-mileage and rare, 2013 Infiniti M37x Sport vehicle on the Anchor Nissan web site. In less than a day, a very courteous and professional representative, Donna Benoit, followed up on my internet inquiry and scheduled both a visit and test drive for me. When I arrived, I was greeted by Stephen and introduced to an attentive and friendly sales associate, James Martin. James was efficient and focused in assessing my potential trade of an Infiniti G35x and guided me on a thorough test drive of a sweet M37 ride! He was extremely knowledgeable in pointing out the numerous performance and comfort amenities in the vehicle and made sure that I was fully satisfied with my test drive and his explanation of its features; I was definitely enticed to buy the vehicle on the spot! James and Stephen worked together to negotiate a great deal for the Black Obsidian 'M' in a low-pressure and smooth manner. Three days later, I arrived at Anchor to part ways with my 'G' and was introduced to a gleaming and expertly detailed M37x! Great, great experience before, during and after the delivery of a luxury, performance vehicle I'd been eyeing for quite some time. A big thank you to the Anchor team!!-- Jim Roche
JupesiGonzalez
Apr 5, 2014
Eric was excellent in finalizing the deal and getting everything needed to get done for my new truck even though I live 800 miles away.
ashleyfoley12
Apr 2, 2014
My husband and I were so glad to have worked with Anchor Nissan after dealing with years of poor service at Hurd. Adam, our Sales Rep, was very informed on the used Nissan Altima we were interested in and made the entire process very easy. Adam set us up with a full tank of gas, detailing the car when leaving the lot, and 2 complimentary oil changes. It's obvious they care about their customers. He personally introduced me to the Service Manager, which is inside the dealership, opposed to having to wait in the garage awkwardly (like other dealers). I also noticed the first week it could use a front-end alignment which they did for me without complaint or question. The entire buying process was so easy, quick and friendly that they have earned our business for all our future purchases. I strongly recommend buying from Anchor Nissan!
BRIANNAN
Mar 28, 2014
This will be the fifth Nissan Altima I have leased/financed to own. About two years ago I went to turn in my lease at Anchor Nissan and dealt with Tim Shultz. As long as the nissan quality remains the same I will never go anywhere else. The team at Anchor Nissan has always treated me with respect and appreciates that my time is important. I have absolutely nothing bad to say about this dealership both sales and service have lived up to every expectation I have for a car dealership.
bwprouty
Mar 27, 2014
Jennie was friendly and knowledgeable. I told her what type of car i was looking for and the price range.She found it. Everyone at Anchor was friendly and worked hard at getting me into my new Nissan Altima. It was overall a pleasant experience without the pressure of a pushy salesperson. I would recommend Anchor Nissan to anyone looking for a new Nissan.
unclebill1993
Mar 25, 2014
Salesman Von Kachittavong was a joy to deal with. No pressure tactics here. In fact, I made a few trips to Anchor in order to make a decision. And each time, Von didn't attempt to rush me into a buy. I purchased a used car, so the dealership was cool with getting it checked out my mechanic. And when the mechanic raised an issue, the dealership fixed it no questions asked. I think we arrived at a fair price for the vehicle.I even had a small issue with the car after taking it off the lot -- it's used after all. They checked it out the next morning and fixed the problem at no charge. I'd have no problem recommending Von or Anchor.
JGibbons1214
Mar 22, 2014
Dave Richards was very easy to work with. Steve Chauvin also made sure things ran smoothly during the transaction. Jared in finance explained everything very well and worked quickly and smoothly. Transaction time was quicker than expected. Dave also set me up for oil changes and seems very interested in making sure things are going well after the delivery of the vehicle. A pleasure doing business with such a professional dealership!!
rayri1971
Mar 21, 2014
My wife and I attended the Auto Show in Providence where we had the good luck of meeting Dave Richards. At the time we both were leasing a Sentra which our leases were coming to an end in May. Dave told us that Nissan was running a program where we could turn in our cars early without any penalties and get a newer car. He gave us his card to told us to give him a call. At the time we were already dealing with another dealer. Dave followed up with an email that very night. The following weekend my wife to went to meet with Dave. My wife and I were all set to get another Sentra. Dave called and told us that the Altima had a better rebate program and we could get 2 Altimas for the same monthly payment as the Sentra and suggested we come down and test drive them. We hesitated at first but he really encouraged us to come in. Told us once we drove the Altima he knew we would love them. So that is what we did and he was right. The fact that the Altima got the same gas mileage in the city and better on the highway made our decision easy. Today we are both driving the Altima and love them. I would recommend Dave and this dealership to my family and friends. Everyone there was friendly to us. Dave was a cool dude to work with and made the process easy and enjoyable.Raymond J McGowan
tclish
Mar 20, 2014
I give Anchor Nissan and my sales person Dave Richards 5 stars, top ratings!!If you are like me, customer reviews play an important part in your decision on who you choose to buy from. I highly recommend stopping by Anchor Nissan, North Smithfield RI and buying a car from them. You will walk away saying to yourself, why cant other dealerships be like this. The atmosphere is like buying from a small local business that you trust vs. a mega dealership where you are just one of many people to be sold. I was extremely pleased with my buying experience at Anchor. No hard sales pitch, just friendly people everywhere you turned, no kidding. A good example of the great atmosphere was another salesman named Jim Prete who helped me when David was not available. He took the time to explain various features of the car on our test drive, even though we were not his direct customer. My sales person was David Richards who was extremely professional and bent over backwards to make my purchase a no hassle and enjoyable experience. David made my wife and 3 children feel welcome as we discussed our family's potential purchase. David gave me a great price on the minivan we bought, best price in the area and a fair trade-in amount for our old car. I found the dealerships financing to be very competitive with the local banks in the area. This made it easy to handle all parts of the buying transaction in one place with no hassles. The business managers Max and Jared made the financial paperwork quick to complete and took extra time to explain additional services I could purchase in a helpful manner, no last minute hard sales pitch like I have experienced at other dealerships time and again. This is our second purchase from Anchor, I have bought both a used Audi A4 and now a 2012 Nissan Quest Minivan. Like I will tell my friends in the market for a car, stop by Anchor before you buy anywhere else. The Clish Family, Uxbridge MA
PattyStoddard
Mar 20, 2014
I bought my Nissan Versa from Eric this is the second vechile I've bought from Eric I have never felt pressure in buying a vechile I was able to buy my car on Sunday and picked it up Monday night they were fast professioanl and very efficent I would definately recomend this dealership to anyone buying a new or used vechile
Pas5495
Mar 20, 2014
Eric was very professional and friendly when helping me buy my Nissan Versa Answered all my questions in a professional manner would recommend him to family and friends
jeffpeff
Mar 19, 2014
This is the 4th Nissan my family has bought from Eric, the third at Anchor Nissan. I can honestly say each been a pleasant hassle free experience. Eric is personable, knowledgeable, efficient and thorough. We have never felt pressured by Eric or any of the staff at Anchor. I set up a test drive, got a price for the vehicle, a value for my trade and with a couple more phone calls and emails the deal was done. There were no issues, even when I asked them to find a different color (which they did in one day).I seriously considered buying a non-Nissan vehicle, but in the end my comfort with Eric and the entire staff at Anchor kept me in the Nissan family.The service does not end with the purchase. Their business people are easy to work with and their service department (especially Stephanie) top notch.I would recommend Eric and Anchor to anyone in Southern New England. It is worth the trip and you will not be disappointed.
alawes910
Mar 18, 2014
The website was easy to use, loved the fact I could sort vehicles by feature. Setting a time to test drive the vehicle was as easy as a phone call and the car was more or less ready at the designated time for the test drive. The route Jim had us take was 'all inclusive,' meaning it consisted of highway and back-road driving, which I really appreciated. There was minimal haggling and the paperwork process was a breeze.
Brenaud
Mar 18, 2014
Hi had never had to go purchase a vehicle by myself before and was recommended to visit Anvhor Nissan. I was very pleased and impressed at how well I was taken care of. The staff from the sales person to the service people were great and I would recommended someone going there and I would deal with Anchor Nissan again. Thank you James for all the great help.Becky Renaud
e73t75j04k05
Mar 17, 2014
My husband and I are in the process of purchasing a new car and while this is absolutely one of my least favorite things to do, Jim has made it a very pleasant experience. He is always good about calling back when I leave messages and didn't act put out at all by the fact that I changed my mind on the color of the vehicle 3 different times! We are still waiting for the exact car that we want to come on to the lot and Jim is doing a great job of keeping us updated.
Jewele338
Mar 17, 2014
The purchase process of my new vehicle was so smooth! Jim was friendly and courteous, answering all of the questions my husband and I had without acting annoyed. We did not feel pressured to buy a vehicle, but ended up with a great car and deal! Thanks, Jim and Anchor Nissan!
msather
Mar 17, 2014
I love Dave Richards!!! He made buying a car the best experience ever. He listened to me and what I was looking for. He heard the price range I needed to be in. He picked out the perfect car for me. His professionalism, knowledge and humor made this an experience I will share with everyone. I think I saw him walk on water!!! Honestly, Thank you Dave, I will send all to the Church of Dave at Anchor for their next vehicle!!!Mary
jimmc98
Mar 17, 2014
Dave was great to work with. He made the experience leasing a car easy and helped me get into the care I wanted at a fair price. This is my second lease from Anchor Nissan and another very good experience. The entire staff was friendly and the entire process took less than 2 hours.
jeco219
Mar 17, 2014
I recently purchased a used Nissan from Anchor Nissan North Smithfield, RI. I worked with Jim Prete, dealership sales team, for several weeks to find the right vehicle for my family. He was very receptive to my needs and concerns and kept me informed the whole time. I would strongly recommend Jim and Anchor Nissan to any of my family/friends. Thanks Jim!!
AngieGWoon
Mar 15, 2014
I was in the market for an SUV. Jim was friendly and easily approachable with my many questions and concerns. I also had the opportunity to speak with Stephen Chauvin who was equally as pleasant. Anchor Nissan has a wonderful dealership with plenty of choices on their enormous lot. I would recommend Anchor to anyone in the market for a Nissan.
yourdoctorpc
Mar 13, 2014
I'm reviewing my rating because I've got useful help from one of the managers following the incident with my purchase. At the end, the experience wasn't too bad. I would definitely recommend this dealer to everyone who wants to buy a nice car.
cletoile_3173
Mar 13, 2014
We were treated with respect and dignity upon our arrival and also during our inquiries about certain vehicles. Jim Prete was a gracious salesperson who was friendly, accommodating and knowledgable. He exemplified what a sales person should be...he was someone we felt comfortable dealing with and would do so again in the future. He was not the cliche arrogant, vulturous, cocky, shady and untrustworthy salesmen we have seen, experienced, and dealt with in the past. The whole experience has been pleasant and we would recommend dealing with Jim and Anchor Nissan to others.
Kerriaj77
Mar 12, 2014
I just purchased my 2013 Altima From Anchor Nissan Eric Fera was my salesman, He was great!! Patient, and thorough. I had a great experience!
dickroach
Mar 10, 2014
I was treated with respect upon arrival and the sales person, James Prete, was knowledgeable about the car I wanted to purchase. The dealership was clean and very presentable and all the personnel was friendly. I would recommend this dealership to anyone looking to purchase a vehicle.
NisVerRog14
Mar 10, 2014
We have been to another well known Nissan dealer in the area in 2008 but once Anchor opened in Smithfield it was not only convenient but the employees in both sales and service are friendly and accommodating. They know they have smart shoppers who want to spend their $ wisely, and they are willing to take the time to answer questions or find additional information in response to customer requests. We were particularly happy with our experience since we have a lowered income this year and are challenged to find ways to reduce our expenses. My husband selected his Nissan Rogue after he and I both met with David Richards and Stephen (last name eludes me) to test drive a Juke, the new 2014 Rogue. and the 2013 Rogue. Although the 2013 did not have the bells and whistles of the 2011 lease, we left feeling the price was more of what we could afford, especially since Anchor Nissan offered attractive incentives to return the leased car before expiration. We spent quite a few days making up our minds and returning to see what else was available--inventory moves quickly here! I decided to sell my Prius and lease a Nissan Versa, approximately 35-38 mpg on the highway, and reduce car expenses by another $250 per month. We really appreciated the personable approach of both Dave Richards and Stephen, the assistant manager. Why would we not return except to say hello to these guys, and thank them for their time and concern. They heard what we needed, and they didn't try to haggle or oversell or disrespect our concerns. Keep up the great work--and we know your service folks are skilled and patient--hope we don't have to see them too much except for the oil changes that you also included in the incentive packages! ...
lindlane
Mar 8, 2014
Eric had contacted us after we had inquired about a car online. We drove over an hour from western MA and the car turned out not to be what we wanted. Eric was quick to meet our somewhat specific criteria. Because of him our 3 months of car shopping were over! I will gladly make the trip down for future car purchases. He was extremely knowledgable, professional and patient. (and fun!) Would recommend.
broute11
Mar 8, 2014
Sales Consultant Dave Richards was excellent and most accommodating from the moment we walked in. We have been buying cars for over 40 years and Dave has been the best salesman so far. We walked in and told him we did not want to spend 5 hours at the dealership...we told him exactly what we wanted and the finance manager was exceptional. We are from Massachusetts and had to go to Rhode Island for a good deal. Dave cleaned and waxed our car and filled up the tank with gas and we left the dealership with a beautiful Infinity car. We think the dealership was excellent and would recommend Dave to all Massachusetts residents for a great car buying experience!
agrajales31
Mar 6, 2014
Experience was good, Jennie is a new employee but always tried to help and answer all questions. I do recommend this dealer and the sales lady.
amartel9
Mar 6, 2014
Eric and the entire sales team were great to work with. Everyone was friendly and helpful and really made the process easy and fun. Plus, I love my new car!
jadabate
Mar 5, 2014
The sales experience was decent Dave Richards was a genuinely nice guy. I would return to see him and him alone. The customer service after the sales is what changed my mind and opinion on the the dealership itself.
bobmayo
Mar 4, 2014
Enjoyed working with Dave Richards. Professional, courteous and a pleasue doing business with. Was introduced to the owner which was a nice touch. Overall a great expierence.
Gsantucci
Mar 3, 2014
Great place and the sales man I dealt with was just a awesome person to deal with, I'd recommend him to anyone looking to buy a car....
Dalp22
Mar 2, 2014
Had the best experience here at Anchor Nissan and Dave was the best! He was honest and no pressure at all. Made our experience worth it! Thanks Dave
Jsnarcisi2323
Mar 1, 2014
Dave once again was very helpful, I've had my whole family in there and everyone seems happy. Great no pressure service. Refreshingly honest, and prices are more reasonable than other dealers in this area.
billyork23
Feb 28, 2014
I really enjoyed the people at Anchor. Dave is funny and easy to work with. We had a lot of time to drive the car and explore the options. This made our decision easy.
ccourn333
Feb 28, 2014
Love working with Dave!!! Never any pressure just the best deal. He's got great pics on movies as well. I highly recommend Anchor Nissan!!!!
JLombardi
Feb 26, 2014
Had a great experience at Anchor Nissan. I've been going there for years and David Richards, was very helpful and knowledgeable. I would definitely recommend this dealership to anyone, including my friends and family.
jababass99
Feb 23, 2014
I started out of the barn with one thought in mind, that was to buy a vehicle from the most reliable dealer that I knew, that being the case this rulled out the Fords and GMC's and Dodge as Team Anchor sells Nissan and Subaru's. While Team Anchor had a number of really great used vehicles to look at I found a 2013 Nissan SV-6 on the lot. They presented me with a good deal on my trade and made the transfer/purchase an easy task that actually took up very little of my time. They took care of everything so that All I had to do was drive this away. I made this purchase without doing anything more than checking out the websites to see what was out there. I visited no other dealer as to my way of thinking this would be the only dealer I trusted and would buy from. So far with a little over 900 miles on my truck they have kept in touchwith me to make certain all was well..I have learned that at Team Anchor if I thought I needed to go to the top, I would be able to sit with the owner at any time and at my convenience, you just don't get that anymore from the auto miles and larger dealerships....and I noticed that here at Team Anchor I could walk in, if my sales person, consultant was either busy or out of the office others would volunteer to assist me. It don't get better than that.
bruins3823
Feb 21, 2014
Only complaint is I didn't get a car manual. Overall experience was good for first time buying a car. Would buy another car here.
charyri
Feb 20, 2014
My husband and I went to the Providence Auto show and we were lucky enough to meet Dave. We were telling him about our current Nissan leases which were coming to an end soon. He explained to us the program Nissan was offering where they would overlook our last 3 payments if we turn the cars in early. He gave us his card and told us to come and see him. I am so glad that we did. We originally were looking into the Sentra and he explained that because of the rebates Nissan was offering over President weekend we could get an Altima for the same payment as what another dealer quoted me for the Sentra. He was always willing to take all my phone calls and believe me there were plenty. He went out of his way to make sure that we got what we wanted. My husband and I ended up both getting the Altima for the same payment we would have paid for the Sentra. This would not have happened if Dave didn't tell us about the program. He was always very professional and friendly. I found everyone at this dealership to be friendly. I can't say enough about Dave and would highly recommend him to anyone.
pathogan
Feb 18, 2014
By far, I had the best experience with the purchase, delivery and dealer follow up of a Nissan Frontier from Anchor Nissan than any of the other 8 new vehicle purchases that I have made over the years. These other new vehicle purchases have included Subaru, Nissan, Toyota (2), Saturn, Chevrolet, and GMC(2). I found Anchor Nissan to be straight forward and very fair with the trade in value of my used truck (Steve & Brian). I found the salesman to be honest and quite knowledgeable of the vehicle (Adam). I was also impressed with the owner's strong interest in my total satisfaction with the purchase (Brian). I would definitely recommend Anchor to my friends and family.
jenboisvert
Feb 18, 2014
I stopped by on a whim on Saturday and ended up test driving a Nissan Juke. I fell in love immediately and Dave Richards was great to work with. He gave me the options I had and we worked out the best way for me to drive off the lot with the car. I woudl definitely go back to Anchor in a heart beat and would recommend them to anyone interested in a new/used car.
richleduc
Feb 15, 2014
In December, 2013 I visited Anchor Nissan for the first time. Courtesy when purchasing or leasing a new vehicle makes for a pleasant, enjoyable experience. However the follow-up service that I have experienced in the two months after the purchase is something that I have never seen in sixty years of driving. The entire staff at Anchor Nissan and especially our sales representative, Eric Fera, have gone far beyond what I expected to make sure that I can take advantage and enjoy all the features of my new automobile. The staff at Anchor have made me feel like a valued customer.
Julie bamisile
Feb 13, 2014
Excellent customer service, very knowledgeable and good listener. We were treated with delicious Calzones and a memorable pizzas from Jeannettes bakery on branch ave. Dave was so great!!!! I will recommend everyone I know to Dave and anchor. They are the best..
manys14
Feb 11, 2014
I gave this dealership and my awesome salesperson 5 stars. We went in considering a used car they had at their lot but ended up leaving with a brand new Nissan Rogue. I love the fact that David was NOT pushy at all. He was great to talk to, ask questions and did not make you feel uncomfortable. I would highly recommend family and friends to stop by Anchor Nissan and ask for David!! and No he is not standing behind me, making sure that I typed that. I am sure that all the salesperson there are awesome, but from the experience we had that day, I would definitely put him on the top spot. When the time is ready, I hope all the people I recommend this place goes to see you David!!
mlafond
Feb 11, 2014
Von was very helpful and very easy to work with. Being in the auto, it was very difficult to go to "the competition". I knew what I wanted. It was awesome for me to tell Von whated I wanted. He helped me get out of a car that was no longer safe for me and my children and I thank him for that!!!
sue
Feb 10, 2014
About 3 months ago we purchased a 2012 Nissan Roque. Although this rating may be a little late, I needed to share the great experience at Anchor Nissan . Eric Fera, our dealer, was an excellent source of information regarding the Roque. I was quite impressed with his professionalism, knowledge of the cars in the lot, and how he took the time to let us know the ins and outs of how this particular car worked. He was the reason we purchased the car at Anchor. Jared, the financial man, was professional with us too and we greatly appreciated his experience and knowledge. Stephanie, and Kim, have also been very good customer service reps. My first service visit in January was a good experience and I think that Victor did a great job in servicing the car. Thank you Anchor Nissan! We are enjoying the car! Sue & Ray
Disey39
Feb 4, 2014
Being a female looking to purchase a new car can be a little intimidating. I felt totally at ease with Dave, he answered all questions I had and listened when I had concerns. He asked me what I wanted and actually helped me decide between an SUV and a car. His input was greatly appreciated and helped make decisions on exactly what I needed and wanted. I didn't feel pressure at all. Even when it came to negotiating a price. He worked with me and his team and I feel we were both satisfied in the final price. My experience with Anchor Nissan has been nothing but a pleasure, from the first email I sent, to setting up the appointment, making the purchase and driving off in my NEW 2014 Nissan Altima. I love my car...thanks Dave!
Dunking16
Feb 3, 2014
Anchor Nissan was a great dealership to by from and Eric Fera was a well knowleged salesman. I would buy my next car from them again and would recommend them to my family and friends!!!
Carfinder34
Feb 2, 2014
Highly recommend Anchor Nissan for all your car needs where you will get the best service from the staff there. Very friendly & make you feel like you're apart of the Anchor family. When you go ask for David Richards for you salesman, he will go out of his way to make sure you have a great experience, we know we did, he was friendly & very knowledgeable on the Truck we bought in late January. He was tremendous & if we are ever in for a Trade-in, or in the market for a new vehicle, he will be the one we ask for to do business with. Great experience & very happy with our purchase!! Thank You David!
GlennC
Jan 31, 2014
The staff at Anchor were organized, professional, and true to their word in all of my interactions with them. My car was prepared and ready as discussed and they worked patiently with me.
Marierbh
Jan 22, 2014
We came to this dealer because we were in the market for a new car. I had received an online quote for a Nissan Rogue. David Richards was our salesman and he did a very good job putting a deal together for us. He was helpful but not pushy which made for a good experience. Anchor was very fair on our trade and the people were very nice. Their doc fees were also less than many of the other dealers. I would highly recomend this dealership.
sayl
Jan 17, 2014
p.s. to my previous review on my experienceat anchor nissan. when i returned the next day to pick up my car david was waiting for me. we went out to the car the car was warming up and david went through the feature of the car. went home tried to program my garage door opener. decided to put my car in the garage. tried to put the key in the to start up the car and i could not get the key to stay in it just kept popping back out.so i called david at the dealership and told him my problem. he could not understand why i was haveing a problem. david told me to try this and that and if it did not work to call him back. so i tried this and that and nothing worked. now i'm getting mad i'm not going through this all the time they can have the car back. called david again told him no luck well he said when he gets out of work he will come to the house.gave dave direction to the house which was about thirty miles away out in the country. five thirty dave calls and says he at this little store in town which is an aquarium i gave him direction to my house . dave arrives at my house and tells me his experence in getting to my house down the main highway then this back road that is foggy creepy narrow road .finally comes to this dimly lighted storegoes in there a little man behind the counter maybe a hobbit? ask to use his phone to call me. before leaving i buy a small can of fish food for helping me and i don'teven own any fish. now dave ask me for the keys i give him the keys and he says these are not the keys thats the remote start this is the key and puts it in the ignition and starts the car.wellhe has a good laughalong with my wife and i'm feeling really dumb. david was very good natured about it all thanks david.see you soon for golf.
Ju_Yee
Jan 16, 2014
Already purchased a new Rogue from Anchor Nissan. We are very satisfied with the car and the price. It is a very nice experience communicating with Eric Fera, a very friendly and professional representative to follow each step and get all done!
sayl
Jan 16, 2014
david was very friendly made you feel at ease. working out a transaction can be tireing but david made it a very smooth experence.the staff was very friendly.
Rl2813
Jan 9, 2014
It was the 2nd vehicle I purchased there, they were great to deal with, friendly an willing to negotiate. My experience here is 100 percent positive verses other dealers that I have purchased from. That's why I went there again.
DPierson
Jan 9, 2014
It was a pleasure working with David Horvath and Brendan in the Finance Department. All my questions were answered; they both took the time to explain every detail of the vehicle, the purchase and the financing. The Nissan Rogue I purchased for my wife runs great. I am extremely pleased with and grateful to David.
remillardm
Jan 9, 2014
Having dealt with Anchor Subaru before, Anchor Nissan was a similar excellent experience. The best part of our experience was our Sales Rep Adam Park. To be honest, when we walked in it seemed as though nobody there was interested in our business but Adam immediately came over to ask us how he could help. He spent almost four hours with us showing us any and all vehicles we wanted to see and test drive both new and used. He was very knowledgeable about each and every vehicle and was willing to answer any and all questions. He was very personable, very honest and was not pushy which is very important to us. After the sale was done he worked as hard as he could to get everything processed, get the car ready for us and because of a minor glitch in registering the vehicle he arranged to get us free all-weather mats.I'm not sure we got the best deal we could have but the process is a negotiation and I don't feel we negotiated as much as we could. All in all it was a great experience, we bought a great new car and I would recommend Anchor to anyone.
98ramair
Jan 9, 2014
Great experience on my 2014 Pathfinder lease. Tim was knowledgeable about the vehicle and did not try to pressure me into something I did not want. I will be back when my lease is up. Process could not have been smoother
richleduc
Jan 8, 2014
Leasing a new Rogue from Anchor Nissan was a most pleasant experience. Eric Fera, our sales representative, patiently answered all our questions about leasing vs purchasing; various models and extra equipment and presented with an offer that was less than we anticipated. There was no haggling. My wife and I felt that we got the exact car that we desired at a very fair price.
Shaunnasaviano
Jan 2, 2014
Sean gave us above and beyond what we expected when we walked through the door. Great dealership! Great sales staff! AMAZING experience!! oUr 5 yr old daughter would buy a car every day if she could from Sean =}The Saviano's
sk575
Jan 2, 2014
I had a great shopping experience at Anchor Nissan. In December 2013 after weeks of online research I decided to test drive new 2014 Nissan Rogue and I am glad I did. The sales consultant I worked with David Horvath is very friendly, knowledgeable and pleasure to do business with. He was extremely helpful, patient and considerable. Although the dealership didn't have exact interior color I wanted in stock, they located and delivered one in a couple of days. Man, it was worth waiting, the car is beautiful! I got a good deal, all paperwork went smoothly and fast, and now I am enjoying my new Rogue. Thank you Dave!
colleen71
Dec 19, 2013
I came in on dec 2,2013 to look at a car,adam park showed me the first car maroon nissan maxima,2009,i bought the car,excellant service,i would recommend them to anybody.ty colleen appolonia
cwilcox625
Dec 16, 2013
I was very pleased with my experience at Anchor Nissan. Stephen Chauvin definitely knows what hes doing when it comes to getting people into a very reliable car quickly. While still giving them great customer service. I will send any person I know looking for a car to this dealership.
munley7
Dec 13, 2013
Our son was unfortunately rear-ended and our reliable pickup truck ended up being totaled; my wife and I had to go in search of a replacement vehicle for him (a high school student). We went looking for a comparable vehicle that was safe and reliable, yet within the price range of the vehicle we were replacing. We searched all over at many used car dealers; at most, the service was fair to poor; many salesmen just told us to look in the lot of vehicles they had and let them know what we were interested in. In addition, we were not sure of the quality and history of the used cars we were looking at. We were driving by Fireside Nissan as a last stop after having been to several used car dealers that day. When we walked in their salesman, Eric Fera, immediately greeted us with a "Thank you for coming in"; this was a first. He asked us what we were looking for, listened to our needs and immediately started showing us vehicles he thought would be a good fit. Eric was very professional, friendly and not pushy for a sale; it was encouraging that he wanted to help us. We very quickly got to a used vehicle we really liked (good mileage, good condition/reliable, good price) and were comfortable with the background of the vehicle. All of the other used dealers wanted to show us the Carfax for the history of the vehicle but Fireside Nissan showed us the Autocheck report which appears to be a more reliable source for this very important information when buying a used vehicle. I would strongly recommend Fireside Nissan for the purchase of a new or used vehicle; I have 4 more children coming down the path and will be going to Fireside Nissan for future purchases.
JamilaRamos
Dec 11, 2013
My husband and I found ourselves looking to purchase a car after I was in accident that totaled my car. We were looking at crossovers which would provide us with many safety features. We set out two Saturdays to hit all the dealers that we had on our list to test drives some small SUVs. Having been a little disappointed at the crossovers that I thought would be amazing fell short of what we were looking for, my husband suggested to drive in the Anchor Nissan here in North Smithfield. Nissan was not on our list and we had not done a lot of research on any of their vehicles. Once we were there we immediately liked the 2013 Rogue. We met with David Hovrath, who asked us what we were looking for in a car. I rattled off a couple of things and he immediately knew I was looking into a car that offered many safety features. David was able to connect with us, and I felt like he knew what I was going through. That Saturday was freezing cold, but he stuck out the cold with us to find the right car. We test drove the 2013 Rogue, which we loved the ride, but it was a little cramped inside. I was a little disappointed. We got off the car and David saw I was a little disappointed. We all spotted a silver car that my husband and I immediately fell in love with. It turned out to be the all new 2014 Nissan Rogue. David immediately described the details of the new Nissan and he brought out the keys to test drive the new Rogue. It was exactly what we were looking for in a crossover. It was the 2013 Rogue, but enhanced and with so much more room inside. To us it was perfect. The price was a little more than we wanted to pay, but David took us inside and we were able to work out an awesome deal that would allow us take home the car!!The car feels safe, comfortable, and even had the leather seats I wanted, which the other crossovers failed to have at our price range!! I am so happy that we ended up stopping at Anchor Nissan, and more happy that David Horvath was our sales consultant. He did not rush us, was patient, and willing to work with us. Jarrid, the business manager was also pleasant to work with!
CreamerCreations
Dec 9, 2013
My experience was very favorable. I found the Sales Consultant and Sales manager very informative, knowledgeable, and cooperative. I was treated fairly, and am extremely happy with my purchase. I will definitely refer this dealership to other people. Thanks!
sdichiro
Dec 8, 2013
This was our second lease from Anchor Nissan and we are very satisfied! Everyone we have dealt with at this dealership has been friendly and knowledgeable and we would not hesitate to recommend Anchor Nissan to any of our family and friends. We have specifically dealt with James Martin each time and he is great! James is personable, fair, and has never pressured us in any way. He worked hard to get us the Murano we wanted and he checks with us frequently to make sure we are satisfied! When we first leased a Nissan, we did some comparison shopping. Anchor Nissan and James in particular made it easy to decide where we would lease our Nissan not only he first time but this recent time as well! We would not hesitate to return to Anchor Nissan for a future lease/purchase and James will be the first one we call!
doubled2thec
Dec 7, 2013
Tim went out of his way to help me out when I got a flat tire and realized I didn't have a key to unlock the lugs. This is the third vehicle I have purchased from Anchor and have had good luck with all three. A great car for a great price with exceptional customer service.
happywithnissan
Dec 7, 2013
I had a great experience at Anchor Nissan. Tim Shultz was super friendly, immediately approachable and even kept my kids entertained. He was honest, fair and just down to earth. No run around here, this is my first purchase with Anchor and will definitely be my next as well! Thanks Anchor Nissan!Kevin
ANashawaty
Dec 5, 2013
My wife and I were in the market for a new (used) car to replace our 2003 BMW 330xi and had been to a few dealerships looking at cars in a similar category. While the task of looking for a replacement vehicle was exciting, we soon learned that not all dealerships operate with the consumer as their first priority. After the first four dealerships, we found ourselves at Anchor Nissan. Absent from the typical dealer experience was the fact that no Sales Rep was waiting to pounce on us as soon as we drove in. We were free to look around the lot without being pressured. When we were ready, we walked into the dealership and asked for a Sales Rep. We were introduced to David Horvath, a very kind gentleman, who immediately asked us what we were looking for in a vehicle. Not price point, not options. He wanted to know more about us and how we drove...and what are needs were for a replacement vehicle. Refreshing! A Salesman that listens!We had a vehicle in mind, a 2010 Infiniti G37x. David described the vehicle's features and informed us that the car's history. He also spoke about the service after the sale, something that sets them apart from other dealers in the area. While the Infiniti was just outside our price range, we took it for a test drive and loved it. We went inside to talk numbers and found that it was still just a little out of our range so we said we would still look around. As the conversation turned casual, were were introduced to Brian, one of the owners, who shared some similar stories about wineries and kids in college. There was no pressure and no mention of sales at that point. I'd also like to mention the fact that they stayed open an hour after their official closing time to accommodate us. Awesome! My wife and I looked at a few more cars before heading back to Anchor Nissan. David was kind enough to show us an Altima and Maxima so we could compare handling and performance. Of course we were still hooked on the Infiniti. We said hello to Brian, who pulled me aside and said he'd work with us to get into that vehicle at a more attractive price...and he kept his word. The entire experience was enjoyable and fun. We financed the car at an exceptional rate and couldn't be happier.Final words about our Sales Rep David Horvath: He treated us with kindness and respect, the same way that he would expect to be treated. I think that's a big reason why we went back to Anchor Nissan. We felt like we made a new friend, not just some guy that cares about pushing cars.We highly recommend Anchor Nissan to anyone looking for quality used cars.
Megj6
Nov 24, 2013
Great experience! Will definitely go back for future purchases. Great customer service and team work. Worked with 4 different people, all extremely helpful. Thank you!
tess1217
Nov 24, 2013
I am a young woman who went to the dealership by myself and the guys at Anchor were nothing but respectful and helpful. The test drive went well, the trade-in of my old vehicle went smoothly, and the financing process was simple. These guys know what they're doing and they're doing it well. I bought a used SUV from the Nissan dealership and it was well taken care of. I haven't had any services/repairs done yet, but I will return to Anchor for oil changes and routine maintenance.
Tasha81981
Nov 20, 2013
James did a fantastic job! He was very thorough and took his time to make sure I was comfortable with my purchase! Thank you James!
coffytea
Nov 8, 2013
I came in with a set budget and I do not like to haggle back and forth needlessly. I found Shar and the dealership in general respected my approach and we were able to agree fairly quickly. I did have one mechanical reservation about the car I wanted to purchase and they addressed the issue, let me drive the car again and even allowed a specific 30 day warantee on the item in question which gave me the confidence to buy the car.I am very satisfied with my buying experience with Shar and Anchor Subaru.
Dewey11
Nov 6, 2013
I will always do business with Anchor Nissan because of Eric's consistent friendliness and outstanding customer service. He discovered my needs, made great recommendations and was able to relate with his own personal experiences. These are qualities hard to find in some sales associates and it seems as though Anchor Nissan has done a great job of equipping their staff with the right employees. My brief conversations and experience with a couple of the other employees were also incredible. Thanks so much Eric!
rongoins
Nov 4, 2013
The best car buying experience ever !!!I was really amazed how well the team at Anchor Nissan made my buying experience easy. From the Sales Manager (Max Huguenin), Salesman (Tim Shultz), Finance and rest of the Anchor Nissan Team they went beyond my expectations. I really enjoy my new car. They were hassle free and delivered what they promised. I strongly recommend them to anyone purchasing a new or used vehicle.
ABergie11
Oct 28, 2013
There are a couple reasons I gave Anchor Nissan the rating that I did. Firstly, and most importantly Derek Lascola. Secondly, Victor in Service. However, this is one of the reviews where I HAD to give the dealer a good review, but at the end of the sales cycle had a terrible experience. I wanted to make sure Derek was properly rewarded for his sales conduct. Victor was awesome at service and answered all my questions. The one blemish on Anchor Nissan was one of the Sales Managers. The night before I agreed to a deal with Derek he went on an idiotic rant that almost lost the deal for the dealership. Derek's service was the only reason I purchased. If Derek and Victor leave, i'll never recommend or deal with Anchor Nissan again.
coachalanmiles
Oct 21, 2013
Had a great experience, friendly, very informative and felt no pressure to purchase right away. Service was quick and hassle free. Only reason why I put the price was ok was the fact that they did not have the car I wanted so they had to deliver the car and felt no room for negotiating the price of the lease. Overall pleased with the Subaru I got. They found the exact car, color, style I wanted. Lease price was a little higher than I thought consider I have a more upscale Subaru from a different dealership paying nearly the same with less down payment. Like I said felt no room to negotiate considering I asked for a specific model that they did not carry in the dealership!
KatherineW
Oct 14, 2013
I am the proud new owner of a Subaru Forrester. We had been shopping around in MA when we heard some glowing praise about Anchor Subaru. Even though it it farther away, after a few email correspondences with the Anchor Team, we thought it would be worthwhile to check it out. We worked with Kevin Falcone, who was awesome - a really, nice guy. He was able to give us a great price and we even got the car faster than expected. Everyone we met was very professional and friendly. I would highly recommend Anchor Subaru. It was well worth the extra drive.
mapezza
Oct 12, 2013
Tim is the reason we have 4 new car leases in the last 2+ years. His enthusiasm and low pressure sales has earned our business.
Aleeburdulis
Oct 7, 2013
I was very satisfied with my recent dealings at Anchor Nissan. I am a young female purchasing my first car and did not feel hassled by the sales team at all. Overall, I feel that I received very fair treatment and price, and James was very willing to help me stay within my budget, which I did. The car was a used 2006 but it was in immaculate condition. I've been asked repeatedly if it's a 2012 since it looks so new, thanks to the effort put in by the detailing crew.
CalHuang
Oct 3, 2013
I bought a new 2013 GTR from Anchor Nissan. They gave me an unbelievable deal on both the car and my trade-in. Steve was completely helpful in all regards and everyone at the dealership was super friendly.
droppo71
Sep 26, 2013
I had never dealt with Anchor Nissan before I recently bought my new Murano, but was pleasantly surprised by my experience. I found the staff extremely courteous, helpful and knowledgeable, and enjoyed the pressure free dealings with my salesman, Eric Fera. I will certainly recommend Anchor Nissan to anyone I know that is considering a new vehicle.
dsousa
Sep 26, 2013
Stephen Chauvin and the team at Anchor are fantastic. I went in looking for a particular car which had just been sold. Stephen took the time to give me several options, one of which turned out to be the car I purchased. The sales process was pressure free and smooth. The price I paid was fair and I walked away with a smile. I recommend Anchor Nissan without reservation. Thanks again Stephen!Dennis
juscel
Sep 16, 2013
Derek was great from start to finish. He made our visit as short as possible, from getting the car from the upper lot, to test drive, to meeting with Derrek and signing on the dotted line. We would recommend this dealership and especially Derek. Thank you Anchor Subaru.
seksek
Sep 10, 2013
No hassles. No playing price games. Fast, friendly service. Gave us a fair value on our trade-in and on our new car. Will definitely go back to Steve Chauvin and Nissan Anchor for my next Altima.
schmooster
Sep 8, 2013
Stephen Chauvin was great to work with. He knew his stock and found us an Altima that we love. Max and Jared were very friendly and helpful also. Give them a visit when looking for a car.
mapezza
Sep 8, 2013
3 new cars in 2 years. Would not go anywhere else for sales or service.A great dealership with professional staff that goes out of their way to help.
Libbs
Sep 6, 2013
When it was time to return my leased rogue I went to Eric. Even though I ultimately purchased a different brand of car from their used lot, he made me feel like I was buying a new vehicle. Fantastic service and experience. I will check out Anchor first and highly recommend them.
dryver
Sep 5, 2013
Sales person Mihn Dang was by far the best salesperson I've ever dealt with in buying a car. Friendly, helpful, well mannered and a pleasure to talk to ..I would recommend anyone going to buy a car at Anchor Nissan to search out MR. Dang . You will enjoy dealing with him. My personal thanks for all you've done Mihn.. CL
skf1145
Sep 2, 2013
Thanks to Eric Ferra we have leased a new rogue. Turned in a 2011 for a 2013.Love everything about the rogue, the great service and friendliness of everyone at anchor nissan. We have dealt with Eric Ferra in the past and would never deal with anyone else. His professionalism,knowledge.and overall demeanor was exemplary. He has become a trusted friend .He makes Anchor Nisson the great dealership it is. Susan and Tom Flanagan. Cumberland, RI
Rect5or6col
Aug 27, 2013
Dan the service manager thinks he owns the dealer, and do jobs on the car without asking first, if you do not pay for it he will curse at you, and Mr. Benoit one of the owners agrees with him. I had a long complain against the service and when I came back with appointment for oil change Dan expelled me from the dealer. The dealer in new and do not know how to treat costumers good, because IT IS THEIR WAY OR THE HIGHWAY. I do NOT like Anchor Nissan at all
Ottobella
Aug 20, 2013
I had a great experience dealing with Anchor Nissan while buying my Maxima. Dave couldn't not have been more helpful and hardworking to make sure I got the car I wanted at a great price. I would highly recommend Anchor to anyone looking to buy a Nissan vehicle. Many thanks to them!!
karenag13
Aug 17, 2013
GREAT EXPERIANCE AT ANCHOR NISSAN> Sales person Mihn Dang was very helpful and not pushy. They went out of their way to make sure that I was happy with my purchase and the service department is outstanding. This is the second car we have bought from Anchor and our first car was a Nissan also and after 13 years it is still on the road! I highly recommend Anchor Dealerships!!Karen Griggs
MelissaHutnak7
Aug 16, 2013
My 2009 Nissan Altima was rear ended and totaled. I only had 18 months of payments before owning it outright, I have a child in day care and recently moved into a new home. I was not in the market for a new car and just wanted MY car back. Anchor Nissan was the first and only dealership I visited. I walked in the door and was greeted by the sales manager who was very kind, heard what I had to say and called Eric over to help me. Eric listened to what I wanted and didn't push anything on me. He knew that all I wanted was my car back. He let me see what I wanted to see without trying to up-sell me. As it worked out, they had a 2010 Altima in stock - same color, same everything as mine; just one year newer and lower mileage. My husband wanted to check a few places out, but I felt so comfortable with Eric and the experience I had when I first came in, I knew I wanted to go through Anchor. Eric was not in the office the next evening when I returned to talk numbers and go for a test drive, so Sean stepped in to help. He was very helpful, nice and I'm really glad he was there to help. We took a test drive with Sean; he answered all of our questions and helped me work to a number that was reasonable for my situation. Jared was so amazing when helping me with my financing, I can't say enough.I will refer every one of my friends to Anchor Nissan and cannot recommend them enough. Everyone was so amazing and I appreciate everything they've done.You guys are amazing, THANK YOU!!!!Melissa Hutnak
JennP78
Aug 12, 2013
I recently purchased a 2002 PT Cruiser from this dealership. I was very happy with Stephen as my sales consultant. I did not feel any pressure to buy the car. He was friendly and answered all of my questions. Overall I am happy with my experience there as well as my purchase. The price of the vehicle was very competitive. I will recommend this dealership to anyone looking for a car. The staff is great!!!
swkershaw
Aug 6, 2013
I gave my overall visit here great overall because our salesman Mihn Dang was awesome. He gave us a great deal and described the car very well. If you are looking for a pre owned or new nissan, anchor nissan with salesman Mihn Dang is the place to go.
coolwhip900
Aug 4, 2013
I had a very positive experience at Anchor Nissan. I spent the better part of an afternoon looking at Nissans with salesman Mihn and was very pleased with the service provided. Mihn and the management team were courteous and very straight forward with everything they explained, especially with regards to the pricing. They were also very casual and not pushy. Although I am still undecided as to which car I am going to purchase, if chose to buy a Nissan, I will certainly be back to Anchor Nissan to make the purchase.
rjd226
Jul 31, 2013
After a 6 month search for a larger vehicle for our family, Anchor had what we were looking for. Our daughter has special medical needs where she wears leg braces and our small suv was no longer comfortable for her. The team that we worked with did a phenomenal job and were so kind and understanding towards our situation. Thank you!
bobrico
Jul 16, 2013
Minh was very knowledgeable about the Rogue I was interested in. He pointed out all the specs and features in a straightforward and very friendly manner. We were very impressed with how sensitive he was to all our questions and needs. we also wish to point out that he used good sales practices without being pushy or obnoxious..I would recommend him, and the dealership to any family or friends who are looking for a vehicle.I would also like to commend the sales manager, Dave Richards. He was great to do business with as well.
neile59
Jul 13, 2013
I had a very nice experience working with Tim Schultz and the staff at Anchor.Tim made purchasing my new Rogue very easy. He worked with me on the great price and explained all my options. I would certainly recommend Tim to my friends if theywere looking for a new vehicle. Thanks Tim!
JanieD
Jul 10, 2013
I had a nice experience with Anchor and happy to share.I love shopping, but hate shopping for cars. I find it stressful and time consuming - having to go back and forth between the salesperson and their manager trying to barter; and then having to play other dealerships for better pricing. Buying a new car is something I never look forward to, and only shop for one when the time has come and I'm forced to. There had to be an easier wayA friend of mine recently purchased a new car and told me that she did all the negotiating between dealerships on line and had a good experience by saving her a lot time and aggravation. I decided to try and took that route.Several dealerships answered my email and left phone messages and sent emails, but I wasn't impressed with any of them - and then I met Tim Schultz.Tim and I emailed a few times and I told him that I didn't like buying cars and wasn't prepared to "play the game." I saw a gently used 2012 Nissan Altima on their website (loaner vehicle from Anchor with only 5K mileage) and I wanted the "rock bottom price". I went to the dealership and Tim took me for a test drive. We sat down and Tim further discounted the vehicle (which was already far lower in price and mileage than other vehicles being offered by other dealerships and Blue Book value). I got a fair trade for my used car, and I'm now driving my "new" car!Tim made the transaction easy with no pressure. I then met with Jarrod for financing, and he was a pleasure to work with as well. Jarrod was able to get me a very low interest rate and further made the sale simple and affordable.I love my new Altima and would recommend Anchor if shopping for a new (or slightly used) Nissan - and more importantly Tim as your salesperson. He truly cares for his customers and making them happy with their new car.Thank you, Tim!
cmacksoud
Jul 10, 2013
From start to finish Tim Schultz and the Anchor Nissan staff made my first vehicle purchase an easy and enjoyable process. They are extremely helpful and knowledgeable.
sadkbiss
Jul 5, 2013
We went to the dealer" just looking" at vehicles and Minh was very helpful to us in making a decision on a vehicle that would accomedate our needs as well as giving us a price that was reasonable. The dealership was also very easy to work with and every thing was as smooth as they had promised.
jandrde78
Jul 3, 2013
I have been searching for a new Nissan Frontier since Jan of 2013. I am a retired military veteran of 29 years and used the car buying service provided by USAA. Let me tell you that using this certificate created issues as NO dealership wanted to honor. Didn't realize that Anchor has a Nissan dealership located in North Smithfield so I paid a visit. Reluctant at first, my experience with Tim Shultz (SR)was second to no one. Tim demonstrated a high degree of intelligence and motivation with a general "TAKE CHARGE-LET'S GET THE JOB DONE" attitude. I know Tim has earned the confidence of his peers and friends with a strong "FOLLOW ME" attitude. Tim quickly earned my respect not by closing the sale but doing it in a manner that required teamwork. Tim then introduced me to the owner Mr. Benoit and I quickly felt like family.Tim is a leader among his peers and sets the pace for others to follow. He consistently provided me the extra effort to insure the job well done. It has been a pleasure working with Tim and I strongly recommend him.
KATHY777
Jun 20, 2013
I purchased by Nissan Sentra almost two years ago from Steve Chauvin at Anchor Nissan. Steve was great to work with as was the sales manager. Since then I have my vehicle serviced regularly from Anchor and have always been pleased. I did take it one time to another Nissan dealership and won't do that again. Steven is always available to answer questions and get information and goes "above and beyond". I have never been happy enough with a dealership in the past to write a review, but these guys have certainly earned by business. I hope you give them a try.
destane45
Jun 20, 2013
I found a Nissan Murano I wanted to purchase. The salesman Eric Fera was the greatest! He was just the nicest person and very professional. Then I was sent to the finance office where Jarrod proceeded to berate me and call me stupid for not wanting to buy the extended warranty. I walked out and left the car behind. . They know the truth. I as a woman was not treated well there at all. Since the incident I have learned other people have had similar stories about Anchor. Avoid it and ride to Milford Nissan. I was treated as a customer should be and the purchase was actually a happy experience. The price was 2,000.00 lower and Milford gave me a year free maintenace.
dkerr
May 24, 2013
Found the car I wanted at a fair price. Minh Dang was great to deal with. He was very friendly, informative and delivered on everything he said he would do.
mikekachanis
May 19, 2013
I cannot say enough good things about how pleased I was with my leasing experience. Min my salesman answered every question, found me every option I wanted and gave me no pressure on making a commitment. Dave the sales manager layed out all of the vehicle pricing, all incentives, options, stock availability etc. Within 30 minutes I knew I would be back here to make my lease.Came back two days later got my deal done and a couple hours later drove away in my amazing new 2013 Altima 3.5SV and I ALMOST feel guilty about the amazing price Min & Dave got me for my monthly payment.Amazing experience, amazing car, amazing deal. I feel bad for anyone who DOESN'T buy their vehicle from my friends at Anchor because they dont know what they are missing.
ewb110
Apr 23, 2013
Let me start off by saying...I NEVER write reviews but love to buy cars and consider myself "above average" when it comes to negotiating. With that being said my wife and I wanted test drive the new 2013 Nissan Pathfinder before dinner one Saturday evening. We stopped in at our local Nissan dealership, Anchor Nissan, and met Tim Shultz in Sales. We told him that we don't have a lot of time but would love to test drive one of the new 2013 Pathfinders. Tim said sure...grabbed my license and the keys to one of the models they had on the lot. He pulled the car up and sent my wife and I are our way. He didn't pull the "traditional" hop in the back seat and fill us with "fluffy" descriptions about the car. When we came back we gave him the keys and told him that we'd be in touch. Not once did we feel the pressure to sit down and negotiate.So after researching several other 3rd Row SUVs, my wife and I came back to the 2013 Nissan Pathfinder SL. So after countless research hours and reviews on Edmunds "Prices Paid" forum I have a good idea on what price I can get the vehicle for. Our problem is that the particular vehicle configuration limited us to only 2 available in New England. This left with two options, drive 150+mi to the dealership that has the vehicle in stock or work with Nissan dealerships to work on a "dealer swap".I put the feelers out online letting Nissan dealers know that we are ready to move on this particular configuration of Pathfinder. I had about a dozen phone calls within 2 hours of posting my needs. Several told me they have the car in stock but "I have to come down today" to get the price I wanted. After showing up they neither had the color or options....instead they wanted to sell me another model they have on the lot for an even "better price" (-$200). After denying them and reiterating to these dealerships that we want a particular model that is located at two other dealerships 150+ miles away...they made calls to conduct "dealer swaps". After 30 mins of calls, they came back with price that was $1700 & $1200 more than what they were willing to sell for the exact same model on the lot. Both dealers say there's a cost to conduct a "dealer swap"...(i.e. someone to drive a car out to swap, gas, and the sending dealer wanting his "dealer holdback"). To make a long story short...I walked out of both dealers (East Providence & Inskip). Before driving 150+ miles I made a call to Anchor Nissan to speak with Tim. It was his day off but he answered his cell. I gave him the story of where we are and he said "go enjoy the rest of your Sunday, I'll get the car at the price you want first thing tomorrow morning".Sure enough Monday morning he called arranged the "dealer swap". I came in and sat down signed a P&S (at a rock bottom price) and NOT ONCE had to talk with the Sales Manager...no "4-square" sheet...no talk about where we want to be on monthly payments...THE EASIEST SALES PROCESS! If you're looking to purchase a Nissan vehicle in RI, MA, CT I can't say it enough...Call or Visit Anchor Nissan and seek out Tim Shultz. I will be back and so will my friends and family!
SKY888
Apr 15, 2013
We bought our 2012 Nissan Leaf SL at Anchor Nissan. Von K is our sales specialist, and was a pleasure to deal with. David Richards is the sales manager that we also dealt with. Both Von and David worked with our budget. Although we spent about 2 hours at the dealership, the negotiations went pretty well and we were able to get the monthly payments we were comfortable with. Very friendly and no-pressure from both gentlemen.Everytime I'm in the area, they let me charge my Nissan Leaf. They have three charging stations, which is a great benefit from buying from this dealership. I really like the 100% electric car that I purchased from Anchor Nissan, and I highly recommend them.
stefrichard
Mar 31, 2013
Eric Fera was direct, honest an very helpful. My experience was very good. Im glad I decided on Anchor and even more happy I had Eric to help me with my new beautiful Sentra.Thank youStef Richard
Omfd64
Mar 29, 2013
This was my first time buying a car from a dealership and I was extremely satisfied! Eric was a superb salesman, I would definitely recommend him to anyone family, friend, or total stranger!!! Thanks Eric!
lebronjames54
Mar 29, 2013
Me and my son have been looking for a nice, afforable car. After a few days of looking we went to anchor nissan. We met an employee there, Von Kachittavong. He helped us find a nice, afforable car for my 17 year old son. He was very smart and knew what he was doing. He was probably one of the nicest, and smartest salesman I have met. I would highly recommend anchor nissan to anyone looking for greeat deals on cars.
Hbarrett
Mar 20, 2013
He didn't rush me at all, I had time to look at each car and we discussed options that were best for me since I am in college
Jessica Berkley
Mar 20, 2013
Always a pleasure to go to. Very reliable, understanding, helpful, & considerate everytime I'm there. I wouldn't choose anyone else to go to. Thank You
mickay31129
Mar 20, 2013
Every time I go to this dealership, everyone is very nice and welcoming. They are also very helpful especially Eric Fera. Eric has always been there for me when I had a question or needed advice on my car.
alcaetano
Mar 18, 2013
This was the best dealership I had visited by far. Sean Murray was extremely helpful and made buying a car an excellent experience. He was hands down the best car salesman, and friendliest person I had worked with on this long journey. I will recommend him, and this dealership to everyone I know who needs a new car! I also guarantee I will be back if I need anything in the future. Thanks to Sean, I now have my dream car. (:
ersherry
Mar 16, 2013
Sean was excellant, friendly and knowledgable. She answered most of my questions before I even answered them by explaining everything. I loved my experience and will go back there again when I need a new car down the road.
jbird123
Mar 8, 2013
My wife and I have been looking for a new car for almost 2 months. When we went to Anchor Nissan we were being help by Von and he was by far the most knowledgeable and professional sales person we met during our car shopping. We decided to buy a new Altima from Von and Anchor because of the ease of doing business as well as his professionalism. I would recommend Von and Anchor Nissan to any of my friends and family members.
Binsty
Mar 8, 2013
Eric was helpful and knowledgable about the different car models and options. He's not one of those pushy sales guys. He and all the other people who work at Anchor were always pleasant. Overall great experience and would recommend this dealer. Ask for Eric, he's the best sales guy I've dealt with.
patrhault
Mar 8, 2013
My experience at Anchor and with Eric was perfect. They were professional and courteous at all times and I would not hesitate to lease another Nissan from Eric again.
Scarrollprint
Mar 3, 2013
Eric was a refreshing dealership salesperson. Walked around the lot with me for quite a while my first visit. Didn't pressure me to even test drive anything or even go inside "just to chat" not oberbearing or pushy at all. When I swung by for a test drive; again no pressure whatsoever - answered all our questions and then said "give me a call when your ready" he didn't call me 4 times a day like other dealerships did. When we went in to talk price I didn't get the stereotypical sales pitches or even the cheesey lines that we overhear other sales staff saying while inside the show room (literally heard a salesperson say "so what would it take to get you two to drive home 2 new cars today?").Like I said Eric was patient and made the usually unpleasant task a casual one. Would recommend people go see him directly.
leonard chesley
Jan 30, 2013
Tim was excellent and the dealership kept the process moving. I'm thinking about getting my wife a car there now because it was so enjoyable
Phong tangen
Jan 28, 2013
Very informative and patient with me and my needs! I had every intention on "just looking" and ended up leaving with a new Nissan Altima :) if you want a great experience to to Anchor Nissan and ask for Stephen.
Bberk
Jan 28, 2013
What a wonderful experience. I was on my 3rd leased Altima and by far was my experience at Anchor Nissan was the best. From Tim showing me the all new Altima to Max working the lease numbers were less than I was paying on my 2009 Altima. Good job guys I will be back to do all services.
HelenGirard
Dec 27, 2012
went to buy a used vehicle and to trade in 2 used ones. got a horrible quote on the used ones. Majestic Honda gave us 7200 and they gave us 6000. played games with the numbers and ultimately killed the deal. the salesman we dealt with, named Steve, was condescending and rude, especially when we did not agree to the deal. We will never go there again
RW113
Dec 11, 2012
From the time I walked in the door Eric Fera was a personable and reasonable car salesman. I believe he exemplifies what a representative of a recognized dealership should be. He created a nice relationship from the first handshake which meant alot considering I had two other Nissan Dealers (Gates and the one in Auburn) I was working with at the time. He set Anchor Nissan apart from the other Nissan dealers. The Truck was jsut what I was looking for and he smoothed all aspects of the purchase. Eric Fera deserves a raise and promotion, he would make a nice fit as a leader of your organization.On the other hand, the guy that processed my paperwork was unorganized. The title wasn't signed and he let me leave with an unsigned title. He didn't check his work. He seemed nice but probably needs a little training.
GinaMurray
Oct 23, 2012
I just wanted you to know of the wonderful experience I recently had with your service department. I brought my daughters 2007 Murano in for a problem, which was part of a recall. They were all so very helpful and kept me posted on the arrival of my parts, which took over a week to arrive - no worries there - they gave me a car to use, which we loved. As a matter of fact when I am ready I will definately come to Anchor to purchase my next vehicle. Everyone at Anchor was super helpful, attentive to our needs and very well informed. I would definately recommend this dealership to anyone interested in a new car. Thank you again for everything. One more thing the shuttle drive was also very nice.
Icecube
Oct 21, 2012
I have purchased several other new cars in the past but have never felt more comfortable with purchasing a vehicle as I did with this dealer. First off let me say the salesman was extremely attenative to my needs in a vehicle. Eric was a salesman that made purchasing a vehicle a complete pleasurable expierience. I felt I was not rushed or pressured and this was important to me. The dealership itself was very welcoming. Eric was also able to answer all my questions and concerns. When I went to pick up my new car Eric went over everything in it and how it worked, he also reassured me if there was any questions to call him or come in. I had my first oil change at this dealership last week. Service was amazing right on time with appointment and took care of a minor repair while I was there. Eric also took time to greet me and answered a couple of questions I had and seemed very pleased to do so. It was nice to know that the sale of my new car did not end with the pick up of it, but has continued to make sure I stay completely happy with my new car. I would not hesitate to reccomend this dealership to anyone I come in contact with and would give Ericmy highest recommendation as a salesman.
sherismith1
Oct 2, 2012
Service was friendly, the appointment was convenient for me, pleasant surroundings so that I could wait for my car, complimentary car wash, and excellent work.
danbutler99
Oct 1, 2012
Stephanie was great to work with - would gladly work with her again. Very helpful and informative. I've bought numerous cars here and had all of my cars serviced here - would recommend highly to anyone.
scollings771
Sep 24, 2012
Love going to this dealership for service, Stephanie and Deb always give such attention to details and make sure that they ask for my one-to-one rewards card. Went for rain guards on my truck and Stephanie told me that she wasn't happy with the look of them on my truck so she had the guards taken off so I would not be disappointed when I saw my truck. She ordered me new guards and offered me a discount on the labor because I would need to come back again.
JanetBarron
Aug 28, 2012
I would like to commend Anchor Nisson and my salesman James Martin for the quality of service given to me during the purchase of my new Exterra. James was very thorough in his explanation of the car functions to me and answered numerous calls. He was very helpful going, out of his way to take care of me when I brought the car in for a trailer hitch to be installed. I would highly recommend Anchor Nisson as a highly professional, courteous, caring place to buy a car. Thanks James! Janet Barron
Rogue12
Aug 28, 2012
The service staff is great to work with. They listened to my needs. Dan went out to my vehicle to inspect my tires and recommended that I replace two of them. Stephanie contacted suppliers and got me the best price on a pair that was the right size for my vehicle. She arranged for me to have transporation from the dealership to my home. The work was completed in a few hours - mostly from getting the tires from the supplier to the dealership. Once completed Stephanie had their driver pick me up at my home and bring me back to the dealership where I could pick up my vehicle. Very convenient! The staff in the service department has always been very good to me. They make servicing my vehicle a pleasure.
bonskman
Aug 16, 2012
First time service;I had a warrantee issue on the drivetrain of my Pathfinder and after their initial inspection,they found another issue that was covered under warrantee that was able to be re-scheduled and charged for only one service.Stephanie was very courtious and helpful. Excellant service and great communications from the start. Very convieniant accomidations.I highly recommend this dealership to all as they can service all makes.
sgasbarro
Aug 15, 2012
Anchor Nissan has always been able to schedule an appointment for me promplty and at the time that is convenient for me. They have a very comfortable waiting area and the appointments are completed in a timely manner. Any time anything extra needs to be repaired, the service area rep comes to explain the problem and ask how to proceed. Best of all, the car is returned washed and cleaned up...much appreciated by a mother of two young ones!
RICharlie
Aug 14, 2012
I stopped in a few days ago with a slight problem. Dan was great. Spent lots of time with me and did what he could to fix this really minor noise.Every time I go there for any reason they go out of their way to help.You can't do better than Anchor.
Robert Hogan
Aug 13, 2012
There were two purposes for my visit. The first being an oil change. The second was to identify and repair a noise coming from the front end. The dealership changed the oil and identified the noise as a defective wheel bearing. They replaced it under warrantee and had the vehicle washed and ready for pickup as promised. But why the GREAT recommendation? The vehicle was purchased elsewhere and the staff at Anchor Nissan treated me as if I had purchased the vehicle there. They took me in the day after my call and had the car back to me the same day. They even followed up the following day with a telephone call to ensure I was satisfied. They have won me as a customer for future service/repairs and vehicle purchases. And this positive experience has been shared with many of my co-workers and friends.
jababass
Aug 5, 2012
I had been searching all of the Eeastcoast for a affordable but good 4x2 pickup truck.My search critiera was fairly simple, it had to be the small truck....yet powerful enough to haul my bass boat up the mountain pass roads that I travelled in search of the fish. My previous vehicle, a GMC Canyon with 74,000 miles was sold as I didn't feel it would make the 100,000 mile mark, not to mention that I was never a truly big fan of the Canyon.All but given up in my search for a good used 4x2, my gmc dealer kept telling me that it was doubtfull that he would find one, considering he had been trying for months with no luck. James Martin came through with the 2007 Nissan 4x2 I had been searching for, I had a few issues when I first took delivery. Mr Martin and the service team at Anchor worked hard to make certain those issues where resolved even when they didn't have to.I couldn't think of one reason to recommend any other dealer than anchor Nissan. thank you Anchor.....Jeff Brunelle
JoeBev19
Jul 23, 2012
I've never written a review on buying a car before because it is typically all the same. You haggle over prices, come back to the dealership over and over again, negotiate options the vehicle is loaded with, and sign your life away. My experience with Anchor Nissan in North Smithfield was nothing of the sort.I was looking for a Nissan Frontier with low miles and had a price in mind. I live in Massachusetts and gave local Nissan dealerships the 1st opportunity. One local dealership in Auburn was offering 2 different types of Frontiers, but above what I stated I wanted to pay for a vehicle. As I continued my search online I noticed the prices at Anchor Nissan were advertised lower than the advertised prices at Nissan in Auburn. I called and was upfront and honest with the condition of my trade-in car, what I was looking for, the options I wanted, and the price I was willing to pay. Sales consultant Steve Chauvin was receptive to my requests and asked that I text him pictures of my trade (I live an hour away). Within hours I received an offer that was a little higher than I wanted and told them thanks for the effort. They called back and beat the price I was willing to pay by $1,000! My wife and I drove down reluctantly to see what they were offering; we had been to 8 different dealerships within the past week and thought we were in for more haggling, negotiating, etc. We couldn't have been more wrong.We got there and they were the friendliest people we had encountered during our car buying experience. Steve showed us the 6 different types of Frontiers that fit my criteria and told me to "pick one". I pointed out that some had extra options that could raise the price and he replied, "If that's the truck you want, it's yours for the price we quoted you". They looked at my car and they went above and beyond giving me fair value for my trade-in ($2500 more than what was being offered for my trade in Auburn). Since then they had a hail storm and brought it in to have the dings taken out. When it was not ready on time they offered to fill up my car, give me a free oil change, and install a remote starter into the new truck. My wife and I have been so impressed with them (including the Sales Manager Max Huguenin) that she wants to get a Nissan now and I guarantee I will not deal with another dealership again.Overall my experience was tremendous and a testament to the hard-working, caring people at Anchor Nissan. They are fair, honest, and go out of their way to provide quality customer service. I could not have been happier with the job they did. Thank you.
martymph
Jul 12, 2012
All my service appointments have been enjoyable, and the dealership staff is very adept at their profession. I recently won a "Full Car Salon" service after being chosen from the dealer rating response card pool, and I was very pleased with the "free" service, so I'll probably request this at least once a year from now on.
Elacarp
Jul 11, 2012
I first went to this dealership due to a recall on my vehicle. I found out that they would allow me to drop off my vehicle and drive me to work and would pick me up when the service was completed. What a huge convenience that was for me. I had also been pricing tires at this time and decided to ask them to give me a quote on four brand-new tires. I found their prices very reasonable, in-line with or better than the quotes I was getting from other places. So I bought my tires from them and had them do an oil change as well.I have been back there now for several oil changes and a vehicle inspection and each time I'm there I don't feel like they are trying to sell me something I don't need or want. Instead, they let me know what's going on with my vehicle, what services (if needed) I can expect coming up and an idea on the cost so I can prepare. I love this! Because for me, there is nothing worse than unexpected car repairs that end up costing a fortune and going for an oil change and then having someone Nickel-diming you to death or trying to sell you a service you don't need.I have to say, I've always been leery about getting my car worked on at a dealership. In fact, it would be the last place I would think about going ... but with this one, I've been pleasantly surprised with both the cost and service ... enough to keep going back.
fc8trc
Jul 11, 2012
I went to Anchor on a Friday because of a over heating problem during a week when temperatures were in the high 90's.On Fridays I need to take care of my mom's affairs since she is living in a assisted living facility. I explained to the service department that I needed my truck worked on, but also would need another vehicle to run errands thoughout the day. They graciously gave me a complimentary rental while my truck was being worked on which actually wound up taking the whole weekend because of a multitude of problems. They kept in constant contact with me through out the whole process to keep me informed and to discuss options.I have never been to a dealership before with such great caring people.Their service is by far the best that I have had.
D. Dudemaine
Jul 10, 2012
My experience at Anchor Nissan was exceptional and I would highly recommend this dealership to anybody who is serious in their pursuit of purchasing a vehicle.After Christmas and just before the New Year I did some browsing on cars.com for a 2009 Nissan Maxima 3.5 SV and there were three dealerships close to my proximity with cars matching my specs, Anchor Nissan being one of them. That dealership is less than 10 minutes from my house, so they were my first stop and ended up being my only stop. I made the call, Tim picked up the line, I let him know this was a "serious inquiry," I would be there in around an hour and that he better have his 'A' game ready.Apparently he ate his Wheaties that morning; from the initial greet all the way to the purchase and everything in between, it could not have gone any better than it did. Really. Keep in mind, reader, I'm no fool: I know everything in life is negotiable and you never accept a first offer, so naturally there was a little back and forth on negotiating the brass tax but the deal got done with no shenanigans, tomfoolery or ballyhoo taking place -- that is important.Tim was great; he was straightforward and sincere in his intention and efforts and he wasn't trying to bamboozle me into a terrible contract, either, which is good because I would've been on to the next dealership immediately.Ever since, I've been dealing with the service side of the dealership and they have been spot-on since earning my business. I've had two or three scheduled maintenance appointments since purchasing the vehicle on December 28th, and a courtesy call was made after each appointment to ensure satisfaction. We're batting 1.000 here.If you want the most for your money then these guys are where it's at, bottom line. If you're looking to nickle-and-dime your way through a vehicle purchase and cut corners all along the way then you're probably not going to buy with Anchor but you will get what you paid for -- it's as simple as that. Hope this helps.
billfarrar50
Jul 6, 2012
The customer service representitives were very friendly and informative. The technician who inspected my vehicle was courtious and friendly. They kept me informed on what was going on with my vehicle and when it would be done.
C. Sclama
Jun 30, 2012
Went to Nissan for periodic maintenance. Ongoing issue with squeaking brakes was resolved with replacement of brake pads at Anchor Nissan's expense.I was surprised and grateful. The customer service department has always been cooperative and customer approval/satisfaction oriented.There is no doubt that when the lease on my 2010 Nissan Altima is up, I will happily purchase another.
FRITZ66
Jun 18, 2012
I went in for a basic oil change and everything about the experience was positive - wait time, cost, quality of work. I was in and out in less than an hour. I also took advantage of their free wi-fi service to connect with work while I waited. All in all about the best possible scenario for car service !! Well done.
garydb12
May 30, 2012
When my old Chrysler finally gave out about a month ago I decided to test drive a Kia Optima and a Nissan Altima. My first stop was a Kia dealership. The Kia salesman wasted about 2 1/2 hours of my time before giving me their "rock bottom" price. He also mentioned that he would know whether or not I was a "serious buyer" by my reaction to his offer. Needless to say, his "rock bottom" price was $3,500 higher than the dealership's advertised price for the exact same car. A couple days later I went to visit Eric (about 7 months ago, my wife and I purchased a 2010 Nissan Rogue from Eric) at Anchor to check out a 2010 Altima with only 6,000 miles. As with our first purchase at Anchor, Eric was extremely helpful and friendly. He was very knowledgeable about his product and very patient. The entire process was about finding a car that I was comfortable and confident purchasing. Once I decided that the Altima was the right car for me, Eric and the team at Anchor were willing to hold the car (with a small deposit) for a week until my wife and I closed on our first house. The timing of my old car dying and purchasing our first home was a major concern during a stressful time and Eric/Anchor made it work seamlessly.Jared was polite and helpful in getting the financing part of things together. This part went very quickly because I had already gone through it once with the wife's Rogue. My comment on Jared is brief just because I only dealt with him for about 15-20 minutes during the whole process.I think the fact that I purchased a second vehicle at Anchor Nissan 6-7 months after purchasing the first says it all. The only difference is that I have an even greater appreciation for the service I received at Anchor now that I have actually experienced another dealership (Kia).
ndeleo113087
May 16, 2012
These four gentelemen were a pleaseure to meet and buy a car from. one sold me the car two helped out great with the price and loan and one reconditioned it and it was immaculate. it was a pleasure dealing with these men and i would highly recommend them to toehr people.
thecette
May 7, 2012
Recently I received a survey rating the delearship, service and sales personnel. I filled out the survey but upon realizing the mistakes I made in answering this survey, I would like to give my own description and in my own words how I felt about our experience at Anchor Nissan. The dealership was both extremely clean and very friendly. I was treated with kindness and with expertice. My salesman, James Martin went beyond my expectations in helping me with the process of learning my car in its fullest. I even had a problem with the bluetooth and he spent a great deal of time with me explaining the ins and outs of the system. I'm sorry for the misrepresentation I gave because it was not how I felt. So far everyting is GREAT with both my salesman and the delearship. Lucette Martel
sciombor
Apr 11, 2012
Since my Murano LE was new ('09) it had a noticeable vibration from the wheels... thought it was due to the 20" wheels since I had the wheels / tires balanced on a couple of occasions. I had new tires installed and balanced at a tire store but the vibration persisted. Anchor was doing some warranty work on my vehicle and I asked them to take a look at this situation... they rebalanced the wheels on their equipment and, what do you know, the vibration is totally gone. I should have had them look at the vibration 20000 miles ago... good work!
thodde390
Apr 10, 2012
My experience at Anchor was excellent. Josh was very friendly and very helpful and he definitely helped me find exactly what I was looking for. I had an idea in mind and he knew exactly what to do. He was professional and courteous and he made my experience very smooth. I would definitely recommend him to anyone else in the future. Additionally, the finance office was very helpful as well. They helped make my transaction very easy and they were willing to work with me to find the best plan that worked for me. Overall, my experience at Anchor Nissan was great. I will certainly be returning for my cars in the future.
Andrew Puleo
Feb 21, 2012
Eric is direct and honest and is a reflection of management. This is an excellent place to get a car and know you are being treated fairly.
leelu
Feb 21, 2012
This is the second car I bought from Anchor and I had a very nice customer service, the salesman was wonderful, explaining to me any thing I wanted to know!!
RICharlie
Feb 7, 2012
I brought my car here for a simple oil change a few days ago and today for new tires, repair to the wheels and outside detailing to my 370Z.Every time I go to this dealer I sense the sincere desire to please the customer. I believe they are relatively new so they really try extra hard to please and it shows.I have owned dozens of new cars and NEVER have I had the dealer service any of them because i figured I would pay top dollar..that is until now.. and I am completely satisfied..
JBool
Feb 4, 2012
I went to Anchor Nissan Tuesday of this week for a normal maintenance on my 2009 Nissan sentra. What a great addition to the service department with Stephanie. I dealt with her on many occasions at her last dealership. Being Anchor is a lot closer for me than Fireside it was a great pleasure to deal with her again. I got an oil change for $22.95 and they even washed and vacuumed my Sentra. A+ Anchor great addition to the team.
garydb12
Jan 30, 2012
I recently brought my wife's car in for it's first oil change after purchase. The oil change was free because we purchased it at Anchor Nissan. I asked about the normal price and found out that after tax it was roughly $25 with a complimentary car wash. Her car was ready 20 minutes ahead of schedule so I decided I would get the oil changed on my car that day as well. Everyone I spoke with at customer service was very friendly and helpful.There was only one negative aspect to my experience. The window regulator on my driver's side window is on its way out and I requested that the service personnel not use the window at all. When I left the car the window was 99% closed, but in a position that I could easily manage when trying to open/close it. When I picked my car up, the window had been fully closed. This led to about 15 minutes of fighting (and swearing... lol) with the window to try and get it back on its track. I understand why the service person would do this prior to the complimentary car wash, but I would have rather had them just skip the car wash.Overall, I was happy with Anchor's service and I plan on bringing both of our vehicles back to Anchor for the next round of oil changes.
Joanne & Pat Petronio
Jan 19, 2012
The reason for the "GREAT" rating on all the above questions is simply because it is the truth! We had the best experience at Anchor Nissan that everyone should have when making a purchase as important as this. Buying a car-- whether it be used or new --can be a tough thing. When I mentioned to some of our clients that we were going to look at cars, they immediately said: "Good Luck" !!! and meant it "sarcastically". It is and has not always been a good time for many people. However, not the case on Monday, January 16, 2012, at Anchor Nissan with our salesman, Tim Schulz. It was a very informative and pleasant one for sure. Friends of ours purchased their last 2 cars there and highly recommended them. They have been so pleased with their service that it encouraged my husband and I to go there. We will and already have handed out Tim's business cards as we own our own business and know how very important "customer service" is. With absolutely no hesitation, I would highly recommend Anchor Nissan to any and all of my clients when they are in need of a new or used car.
rclay597
Jan 12, 2012
We are very pleased overall with the staff of Anchor Nissan, which is the primary reason why we bought a second Nissan from them. We feel they are very honest, friendly, and go out of their way to serve their customers. I would not hesitate to recommend them to friends and family.sincerely,Robert and Donna Clayvehicles purchased:2010 Nissan Altima2012 Nissan Versa
Dbeaudoin
Dec 29, 2011
An overall wonderful experience for buying a car which always tends to be so stressful. We had seen some vehicles online and were able to test drive them and weigh out the benefits of each. We walked in with a monthly payment in mind and we were able to get the price of our new vehicle down and use our trade in to make up the difference to stay lower than our expected payment. We spent most of the day at the dealership making it happen but we were comfortable and drove our beautiful 2010 Altima home that day! Friends had suggested the dealer and I will do so in the future. I love my new Altima!!! And I will be back for service for sure.
tthida
Nov 23, 2011
Eric is very friendly and helpful. He patiently explained about all the different options I could get, which allowed me to successfully decide which car is the best car for me. I had great experience while purchasing my car.
ryanj04
Nov 11, 2011
I walked into the delarship looking to buy a new or used vehilce depending on which would fit my budget and work with my current trade in. So I set up an appointment online with Eric Fera to come in and look at a new 2012 Versa. While there I also saw a 2009 Nissan Cube with very low miles. Eric was happy to take me for a test drive in both vehicles to see which one I would like better. He was very friendly and I felt he genuinely wanted to get me into a car I liked with a price I would be comfortable with. So after a little back and forth with the trade in price he was able to get it to a payment I was comfortable with. He never once was pushy or made me feel uncomfortable and I was able to leave the dealership the same day with the vehicle I wanted. I also worked with Jared Rubin who went over the final paperwork and warranty information with me, he was also very friendly and not pushy about me purchasing warranty or other accessories which is rare to find in a car dealership these days. So overall I had an awesome experience and would recommend Eric and Jared to anyone in the market for a Nissan!
jessicle
Nov 11, 2011
I was not expecting to buy a new car, and haven't ever stepped foot into a large dealership to buy for myself. The thought of it was always a little intimidating. My previous car was becoming a major money pit and I didn't want to deal with another car payment. Then I thought paying monthly for a more reliable car might be worth it rather than having to worry about what the next problem would be with the previous car. I saw a car on the Anchor Nissan website and scheduled for a test drive the next day. I was still unsure if I wanted to buy.. but ended up going home with that exact car the same day as the test drive.I had a very pleasant experience at the dealership, did not feel intimidated, pressured or uncomfortable at all. I work in sales and I always want it to be the customers choice and never try to push anything on them. I felt that I was treated the same way at the dealership.Steve Chauvin has a great personality and sense of humor, which I believe made things much easier. He was very thorough with everything, answered all of our questions and also provided a lot of information before we even had to ask.He helped us figure out some financing that would work with us and explained different options to us. He gave us plenty of examples to help us decide what would be best and gave us time to think about things without breathing down our necks or hounding us. After deciding to buy we got to work with Jared Rubin. Jared was very pleasant and also had a great sense of humor even after a long day of paperwork! They also offer some great warranties! I know some people are against warranties.. but working in sales I know that most of the time if something DOES happen they usually pay for themselves when you need to use it, definitely worth it to have that peace of mind!I would absolutely recommend this dealership based on my purchase with them, Steve and Jared were both wonderful to deal with.
garydb12
Nov 8, 2011
My wife and I recently decided it was time to purchase a reliable family vehicle. I found the vehicle (2010 Nissan Rogue) we were interested in on Anchor Nissan's website and we stopped by the following night. We went into the showroom and luckily Eric was the first salesperson we met. We arrived at about 5:50PM (not realizing that the dealership was closing at 6PM) and Eric stayed late with us talking about the vehicle and our options moving forward. We made an appointment for the following day to test drive the vehicle and complete our purchase if everything went well. We both loved the Rogue and ended up leaving with it the day of the test drive.While we may have been an "easy sell" because we knew exactly what vehicle we wanted to buy, Eric did an awesome job. He was polite, informative, enthusiastic, and genuinely believed in the product he was selling. I would definitely recommend Eric as a sales person to my family and friends which is the highest compliment I can give.We dealt with Jared to complete the financing and discuss service packages and GAP coverage. He was very friendly and informative. I thought Jared did a great job considering that by the time we met with him we just wanted to drive away in our new vehicle. My wife and I were both VERY happy with our experience at Anchor Nissan!
MBaxter11
Nov 8, 2011
Anchor Nissan of North Smithfield provided the worst customer service I have ever experienced. From the beginning, the salesman, Steve, answered our questions in a condescending tone. We walked in prepared to purchase a vehicle, and each time we asked a question, Steve physically left the room or lot for at least ten minutes. He would not tell us the price of the vehicle in which we were interested. The sales manager, Brian Benoit, was obscenely rude and disrespectful. He gave us an unusually low price on the vehicle, and when we said we were interested, he laughed and said he didn't want our business. I would caution anybody against spending hard-earned money at such an egregious establishment.
kberkos
Oct 10, 2011
I went in the dealership on my way to the gym (no makeup, no shower). They didn't treat me with any less respect than when I returned after work the next day. At first, I looked around a bit outside without being bothered (loved this), then entered the showroom. I was able to use their clean bathroom without being stopped (thank you!). I was immediately greeted and directed to a sales person after asking about some possible vehicles. Both the manager and the sales person really listened to every word I said. They responded to things I said - didn't try and direct me towards other cars. I test drove several vehicles - they had so much patience. They allowed me to take a vehicle on a test drive to my home (to show my spouse). They have a large lot - thus many vehicles to choose from - way more than any of the other dealers I visited. The pricing was very fair - below blue book. I also received a great trade-in offer. I actually traded in two vehicles, and one was in an upside down loan. Anchor was very helpful and detail oriented, making this as easy as possible. I am picking my car up tomorrow, but I know everything will be great. They put everything in writing for me - not because they had to - but because I asked. They were always polite and respectful. My sales rep was great - he kept in touch with me via text and email so I could get the information I needed without being interrupted at work. He was/is so clean and detail oriented. He is very intelligent without being condescending or pompous - this is a rare and valuable trait! They made me very happy. I would make it my first stop next time!
garveya3
Sep 27, 2011
We had as great experience buying a great Nissan Pathfinder, from Anchor Nissan of North Smithfield.We needed a vehicle my father would be comfortable in. He is 86 years old, and very tall. Our sales person, Tim Shultz was VERY helpful, and he was able to find a great vehicle for our family. Thankyou to Anchor Nissan of N.Smithfield
niverio
Sep 21, 2011
I had a great experience buying a new car at Anchor Nissan. Eric Fera is the salesman that I dealt with, and I found him to be very helpful, friendly, and professional throughout the whole process. This being the first new car I bought, I had a tough time making a final decision, but Eric was very patient and not pushy at all. He worked with me to find the best car and negotiate a good price. The other staff members at the dealership that I dealt with were also very polite and helpful, including the business office and the service department. I would highly recommend Anchor Nissan to anyone searching for a new Nissan vehicle.
rjwils3
Sep 19, 2011
I had a wonderful experience at Anchor Nissa. I went to look at a car I was interested in, and immediately received the best price I had seen for the car. There was no haggling, just a great price offer. I feel that the Salesman and Finance Officer were very thorough and transparent. They were patient and informative when answering my multitude of questions. I had a great, great, great experience at Anchor Nissan and would recommend this dealership to anyone interested in buy a new car.
Pete Carignan
Sep 19, 2011
Being a previous Anchor customer, I looked here first to purchase a newer vehicle. The no pressure approach of the sales staff was enjoyable. Eric really went out of his way to provide the best service that I can remember. Anchor really made me a very satisfied customer and I'd definitely recommend them to my friends.
dotandbill
Sep 7, 2011
The car purchasing experience was quite different at Anchor. Upon meeting Steve Chauvin and speaking with him about what I needed he quickly got me to test drive a 2012 Sentra that he said I would love and did we quickly got to the price for the Sentra and my trade in price for my car with very little of the typical back and forth to the sales manager. I have called Steve with a few small problems that I've had since taking delivery and he has been most delightful to deal with and always willing to help however I need to return to the service department for the second time as the small problem I have needs to be addressed again. It is only the low tire pressure light being on all the time but it should be fixed. It is very annoying being on all the time. I would recommend Anchor to anyone. Great experience!
sraheb
Aug 30, 2011
I went to Anchor Nissan as my last stop in my search for a new Nissan Maxima. What I liked most about Anchor was the negotion process was short and simple; I was able to give a price I was willing to pay and Anchor accepted. Out of visiting 4 area Nissan dealerships, Anchor was able to provide the best customer service and best price!
em18
Aug 17, 2011
Overall I had a very pleasant experience. The only problems that I had was that there was a lot of waiting around for the business manager and for the sales person while he helped other customers. I was also hoping for a bit of price negotiating, but that didn't happen. I was extremely dissatisfied with the business manager, Jared Rubin. He was incredibly unfriendly when I told him that I was not interested in the warranty packages. I was also dissatisfied because I was not provided with a spare key or a car manual. I have had to call back numerous times to follow up on these and still have not received them. I'm sure if I wasn't pestering them then I wouldn't receive anything.Overall it was a good experience because I got a great car for a good price, but the customer service definitely needs a major improvement. I would only go back here after going to other dealers first.
rortonwwe
Aug 17, 2011
my husband and i wanted to check out 3 nissan dealerships before making our final decision on purchasing a brand new 2011 maxima. we went to anchor nissan last minute on a sunday and by the time we got there it was close to closing time for them, but brian [owner or manager?] and todd [salesman] were more than kind enough to let us stick around a little bit after closing while we made our final decision. anchor nissan gave us the BEST price on our new 2011 maxima and the most friendly courteous and knowledgeable service. i would reccommend them to anyone.
mick31129
Aug 3, 2011
Eric Fera is the reason why I would refer anyone to Nissan. He really knows what he is talking about and gives his all into his job and making sure his customers leave happy. Eric has been extremely helpful along with everyone else working at Nissan. It is truly a great atmosphere.
jkcmilashay
Jul 29, 2011
Bought an '06 Altima in December, 2010. Had a good experience with Steve Chauvin. Felt like I got a decent price on this model with 41,000 miles on it. The car had some cosmetic things they needed to fix and they did so. I declined the extended warranty. The part that made me write this review is that in July, 2011, I called over to Anchor to tell them that after I've put less than 3,500 miles on the car, my rear brakes were grinding. They needed to be replaced. I spoke first with a sales person who put me thru to Charlie in Parts and after hearing my story, he made an appointment for the next day so they could look at it. I was there for 90 minutes and when I inquired about status, I was told that my brakes needed to be replaced. They were going to do it for free. They made sure I was able to wait for another 90 minutes or so while they did the work and four hours after I arrived, I was on my way with new brakes. It was free. I never had to speak with a manager nor did I have to raise my voice or get angry, they just did the right thing and fixed my car. That is what makes this dealership different, they don't just talk the talk, they walk the walk. I would absolutely go back there again!
J.Christie
Jun 29, 2011
This is the 3rd car I have purchased with Tim Shultz. No hassle pricing love our new rogue. Once again he exceeded our expectations. Thanks Tim
RICharlie
Jun 20, 2011
The finish on one of the wheels on my new Nissan began to peal so I took it to Anchor to see what they would do about it. I am a member of a website devoted to Nissan Z cars and a few others had had the same problem. In all cases the problem was fixed by Nissan but in many cases not without considerable haggling over an extended period of time! Not so with Anchor! Dan looked at the wheels and right there and then he said the matter would be taken care of! No problem!One of the other guys on the Z car site said he had been without his beloved car for two weeks. Anchor had mine for the better part of one day and that was all!!I got a new wheel and once again Anchor has shown themselves to be a dealer that really is out to establish themselves as the best!
jgrif69071
May 16, 2011
I knew what I wanted, they had the inventory and I was impressed with the "no games" approach. Within 2 days of putting the deposit down I was driving off with Nissan and all the DoT ppwk was done. Ease of doing business was important to me, Tim and the management at Anchor "got it" right away.
seldredge
Apr 25, 2011
The Experience I had here was the best I had at any Nissan dealership by far. I had visited 3 other Nissan dealerships before I found Anchor Nissan. Tim was knowledgeable and very helpful. There was no game playing, my deal was straight forward and pleasant. I would recommend this dealership and Tim to anyone who was looking for a car. I love my car, it was exactly what I was looking for. You had the best selection of any place I had looked at too. Thanks Again!!
BDonaldson
Apr 20, 2011
I visited this dealership today and met Eric. We visited about my needs and desires. I now own a 2011 Nissan Versa! Love the relationship I felt developing with this salesman and the associated staff. I had done some homework before coming in. Still, the numbers had to work to put the deal together... Glad I met these folks! They made it work! THANK YOU!
Mzannelli1
Apr 14, 2011
I can assure anyone who is reading this that if one wants superb dealership care & service from a great staff, they need to go to Anchor Nissan to see what a superb dealership should be.I have been buying cars since 1963 in many states in the US of A, this dealership has the others beat by miles.I heartly recommend anyone seeking dealership support to visit Anchor Nissan and to see what an outstanding dealership should be.From the moment one walks into Anchor, you are immediately greeted by a staff member, your needs are identified, the solutions are clearly discussed and explained, and the work is scheduled and completed as quickly as possible.
bcbilodeau
Apr 6, 2011
Great dealer. Owners are all about customer service. Tim Shultz was great. He put me in a great car, at a great price. I would recommend this Nissan dealership to anyone looking for a Nissan vehicle. Even if it is a little farther, than other Nissan dealerships, it is well worth the extra travel.
KuneDanh
Mar 28, 2011
Eric was an awesome sales man! He was friendly, energetic, and welcoming. He went out of his to get us exactly what we were looking for. I left the dealer happy and with no complaints, Will definitely be back in the future. Did the work quick and fast, reasonable price, nice service personnel.
SJP2020
Mar 8, 2011
On Saturday we went looking for a good used car, our car had was unable to be repaired. So we went looking at Anchor. We saw an used Nissan Sentra, 2006 on the lot. We met our sales man Paul Sevigney, explained which car we were interested in. He was so friendly and helpful. He pulled the car out told us take it for half hour drive it. We went in and worked a deal. Their was not game playing which I was used to from Metro Honda in Johnston. Within in 15 minutes we had a deal worked out. They sent the paperwork to finance. Jared Rubin, was so helpful. He made us feel at ease and got a great rate. I haven't been to a dealer like this since I bought my first Saturn 10 years ago. It was great experience. They were not pushy, friendly and extremely helpful. I would recommend Anchor Nissan to everyone.
otlivofj
Mar 4, 2011
My interest in the Nissan Rogue was first sparked at the RI Auto show. My wife and I met Paul Sevigny, a sales associate from Anchor Nisson, who was very friendly, professional and answered several questions that we had (At the time, I was not even considering purchasing a Nissan SUV. After taling with other dealers, we decided to visit Ancor Nissan where we were treated like we were repeat customers. The staff members that we met were all very pleansant and professional. Paul our salesman was again very helpful and friendly. What was pleasant about our experience, at no time were we pressured in making a decision.I encourage a visit to Ancor Nissan if you are in the market for a car.
Chall0915
Mar 4, 2011
Tim Shultz is outstanding. This is our second car with Anchor Nissan, and both of us had very positive experiences. I will recommend Tim to friends and family members who are in need of a lease or purchase of either a new or used car.You can't go wrong with Tim. He knows what he has in stock, or is willing to find it. He understood what we needed at the time, and made recommendations. When we weren't exactly at the price we wanted, he came back with a counteroffer of more options for the same price. We were sold.I give an overall rating 4.8 out of 5. Everything was positive, but the price was still a bit high. It wasn't enough to break the deal, or else I wouldn't be driving my brand-new Rogue.Jared Ruben's financial sense was keen. He knows his stuff. He gave us maintenance options that were affordable, and did not use pressure at all. We liked that. We had a lot of papers to sign, but Jared make it enjoyable and painless. Kudos to him, too, for an outstanding buying experience.
treefrog52866
Feb 28, 2011
My wife and myself felt like we were treated like family and not just another customer walking into the show room.Mr Cauvin was very focused on what we wanted and what we wanted to spend.He made us feel very comfortable by warming the vehicle up before the test drive.This is our second nissan that we have purchased with Mr Chauvin and once again we were very happy with our experience.The price just right for us.We look foward to getting a third sometime in the future.
patrodin
Feb 21, 2011
I recently bought a new car at Achor Nissan. After trying out quite a few cars, I liked the Rogue the best. The salesman Tim Schultz was very friendly and informed and eay to deal with. So far I am very happy with my purchase and feel that I got a very good price for car and my trade in. Hopefully the service dept. will be as great.
RICharlie
Feb 20, 2011
I bought my 370Z about six months ago. They were great at that time and six months later when I returned with a question again they were great. Answered my question fully and again I felt I made the right decision in buying from them. At least five other dealerships tried to get my business but they helped me in ways none other did and won me over. This is a new dealership, as I understand it, and they are doing everything they can to make customers have a pleasant experience. If you buy elsewhere without talking to these people you are shortchanging yourself! and NO I am not an employee or relative nor do I have any ulterior motive in posting this other than the fact that I was in radio time sales for many years and I know that if you screw up people (boss) sure as hell hear about it but if you do a good job, little is said. Because of that I always make it a point to tell everyone when I had a good experience at any establishment..
ScotishKing
Feb 17, 2011
Between my wife and I we've owned 32 vehicles and have had a variety of purchase experiences along the way. My experience with Anchor Nissan actually made the cur buying experience exciting and in the end rewarding. I purchased a great used vehicle with low milage. The lot has literally hundreds of used & new vehicles. I had the pleasure of having two different salesmen show me their available on-lot vehicles. Both salesmen were intelligent, had a sense of humor and an obvious knowledge about their product lines. I also had the pleasure of meeting with one of the owner; Brian Benoit. He has integrity, makes himself readily available and has pride in the family business. I strongly recommend a car purchase through Anchor for the best car-buying experience possible. Thanks and happy test-driving !!!!
j and t
Feb 13, 2011
We drove into Nissan after a nightmare-ish experience at Boch Toyota(avoid this dealer like the plague, people!). We went in on a whim, and it was the best "chance occurance" that could have happened. Anchor Nissan: no pressure, clear presentation of the product and the numbers, friendly and kind, personal service. James was easy- going and fun to do business with. We told him what we were looking for and he delivered. Brian was straight-forward, so very pleasant, and tremendously fair. No confusing number crunching, no bait and switch. Brian was wonderful to do business with. This dealer is the epitome of the ethical business. We will return for more business, and we will send our family and friends. Thanks James and Brian! Thanks to Anchor Nissan!
julrhody
Feb 11, 2011
While price shopping for a new Nissan Rogue I contacted several dealers in the area via their online sales department. Not only did Tim respond to my inquiry in a timely manner, but he was professional and honest throughout all of our communication. I was upfront with him about shopping around and let him know what the other dealers offered me and he did his best to provide a fair price in competition with the others.I was promised a higher price for my trade in by a different dealer (Mastria --- BEWARE of them...what a nightmare!!) in the area so I did let Tim know that I'd be swinging by there just to to confirm their offer, but my expectations were low and I figured I'd be at Anchor soon thereafter. Tim was very courteous to me even after I told him I was going to visit the other dealer first.After wasting an hour long drive and additional hour of my time being low balled, treated as if I was a stupid and uneducated consumer with disrespectful tones and sharky sales pitches (at the OTHER dealer...NOT Anchor) they started spouting out another offer but at this point I was so maddened by the games they played and the way they treated me I would NEVER do business at Mastria at any price. I walked out of there and drove straight to Anchor.I contacted Tim and told him I was on my way. He had the Rogue parked out front warming up for me to drive by the time I got there. On a freezing cold winter evening this was a nice touch. The vehicle was everything he said it would be and the deal we negotiated online was EXACTLY what he promised. No shady sales tactics, no b.s., no hour long wait to hear the offer on my trade. A few minutes in the chair while they inspected my car and he came back to shake my hand and tell me we had a deal. HONEST as the day is long and a nice guy to boot. All in all we probably exchanged over 20 emails that day and he was kind and patient with all my responses as I tried to bounce between the sales emails from 3 other dealers nearby and keep him up to speed. Long story short, all the numbers were as promised. Financing was nice and smooth with Jared. I was given the standard options that included extended warranties, etc. that I wasn't interested in but he wasn't pushy at all and did not try to sway me one way or the other. Very pleasant experience with very nice guy. The general manager, Brian was very nice as well. Came by and chatted with us for a few moments in a genuine way. We didn't even talk about the cars, just friendly chat. At the end of the day I walked out with my 2011 Nissan Rogue AWD SV with SL package (which is AWESOME by the way) for the exact price promised (which Mastria INSISTED would never happen as I was exiting their doors), with the price promised on my trade in and the 0% promo interest rate discussed in advance. NOTHING was different. Tim really delivered on his promise and spent some time with us after the sale to walk us through various features of the navigation system, synced my phone up with the blue tooth, etc. I haven't gone in for service yet, but their service department prices are reasonable. I'm used to paying $59 just for an oil change at Honda -- which frankly, is insane. At Anchor the oil changes are less than 1/2 of that and they wash/vacuum the car for you, too. I'm extremely pleased with this experience. Wish I had found Anchor sooner. We will be repeat customers for sure.
mrchamberlin
Feb 4, 2011
Went in to achor with a 2010 Chevy I was not happy with. Paul provided excellent customer service being very friendly and helpfull without being agressive or tacky. Max the sales Manager was very willing to go over all my options with me, knowing that I had some negative equity to eat up. I left with a deal on a new loaded Sentra, having my Chevy paid off by Anchor. Jared in Finance made the delivery flawless and fast, I had car in less then 24 hours. I would send any friend or family member to Paul, who will treat them with respect and tact. I hope to keep my business with Anchor mocing forward.
mkparent86
Jan 30, 2011
I visited Anchor on a whim after an underwhelming experience at another area Nissan, and I'm glad I did. Paul was knowledgeable about the car without being overbearing and "sales-y" about it. We had a very straight-forward negotiation without some of the drama you can get at other dealerships. The post-sale process was flawless - Anchor arranged my insurance and registration transfers without a blip. Everything was done as they promised. I highly recommend Anchor
DeniseR
Jan 18, 2011
I highly recommend Anchor Nissan and Tim shultz. He was very professional during the negotiation stage and I am very happy with the deal I got on my new Maxima. Tim's after sale service is more than I would expect. With all the technology in my car I always have questions. Tim is always available to help me, even if I walk in without an appointment. The service department is very good and reasonably priced. It's nice when I walk in and the manager remembers my name. Definately a 5 star dealership!
rijones
Jan 16, 2011
I cannot begin to say how awesome the Anchor Nissan team is. I saw a price advertised online and went to check out the car. Sure enough, the super low-priced car "had just been sold earlier today". I was 100% sure it was just the same old sales tactic, but decided to give them a chance. I am so glad that I did. I told them I would purchase a car if they gave me a GREAT deal, and I can honestly say they delivered!In the end, I purchased a new Nissan 2010 Altima 2.5 S for a price that could not be beat. I know it couldn't be beat because I called every other Nissan dealer in town. No one, neither Nissan Village nor Balise Nissan, could meet Anchor's price. The other dealer's couldn't even believe that they would sell me a car at that price!Tim Shultz took amazing care of me through the entire process. Communication was great, he never called and harassed me between visits, Max Huguenin bent over backwards to get me the price that I wanted to pay, and Jared Rubin was very laid back and honest with financing (no pressure). Overall, the entire sales team treated me with respect and remained patient with me even though I went in as a skeptic and will admit I was a bit difficult. This is my second vehicle from the Anchor Group and I would whole heartedly recommend my friends and family to them. When it comes time to buy my next Altima, Anchor will be number one on my list.Thanks,R. Jones
ljl637
Jan 14, 2011
My husband was really the person that did most of the initial contact with Paul because he was trying to surprise me with the car. This was the first dealer that was willing to help us stay within our price range. I had been to 3 other Nissan dealers and Paul was the MOST knowledgeable about the Juke. I had test drove the vehicle before but he went through all of the features one by one in a way that made sense. He guided me through my test drive so i could feel the difference in all 3 driving modes as well as pointing out what situations I would utilize the modes in day to day driving. The dealership was willing to have the car ready and registered the next day for me to pick up. Paul then went through all the key points of the car before I left. He has since made several follow up phone calls to check on my satisfaction with my new car. I love the Juke!! I have called the service department to change my first appointment and express some small concerns that I would like to check on with my visit. The girl (forgot her name) was extremely nice and VERY accomodating. She also made sure that there was a certified Juke personnel on the day I was scheduled. I would highly reccomend the dealership as well as Paul Savigny for sales to any of my friends and familySincerely.Lisa
K.Landry
Jan 10, 2011
What a very pleasant experience. I went to Balise to test drive a new Altima and get a price. Then I went to Anchor to shop prices. When I walked in I got a warm and friendly greeting by Tim Shultz. I told Tim I didn't need to drive the altima I just drove one at Balise. Tim insisted I drive the Altima to make sure the other dealer didn't forget to show me any features. So I agreed. I was amazed how many options they forgot to point out down the street. The intelligent key the CVT transmission and many other safety features the salesman down the street skipped over. So after the test drive I was brought inside and given a warm cup of tea. Tim went to the owner Brian Benoit explained my situation and came back with a price of $400 less than Balsie. I was excited I took the car home an hour later. I love my new altima and the staff at Anchor Nissan !!!!!!
jimgardiner
Jan 5, 2011
Shopped around at a number of dealers, and the two Anchor stores were the best we went into. Very professional and personable. They all knew their products, and were friendly and easy to work with. Would definitely recommend them to anyone in the market for a Nissan, as the other stores we went to played the usual games with pricing and trade-in values. Ended up with a Subaru (from Anchor), but the Nissan guys were really excellent too.
katmm
Jan 4, 2011
After deciding to buy a Nissan I visited several dealerships in the area.I was made to feel uncomfortable in some and ignored at others. That was not the case at Anchor. They offered me the best deal for my money as well as friendly, informative and non aggressive salespeople, all of whom went out of there way to provide me with useful information,and a price that was spot on with what Edmunds considered a good value. I was picked up at my home and driven to the dealership by my salesperson Tim Shultz, who managed to find me the exact car I requested. I would highly recommend this dealership, and Tim Shultz in particular.
Millis
Jan 3, 2011
My sales consultant, James Martin, was most cordial and friendly to talk with, not pushy. Found out just what I wanted. I felt confident enough to tell him my whole story (recently involved in an accident, car was totaled). discussed what I was getting for the total loss, and that I wanted a comparable model. Jim was most helpful and the deal was consumated. This is my third Nissan
RICharlie
Nov 11, 2010
I bought a new Nissan 370 z and could not be more pleased with the entire experience. They did more to get me out of a lease with another car maker than any other dealer, and when I had a minor problem with the radio and the trunk latch, they were there to correct things.Additionally, I needed documentation about a faulty after-market product that I had installed by an audio company and they were quite willing to help me even though it was not their problem and could have washed their hands of the entire matter. I am very grateful for this extra bit of service that they really had no need or obligation to provide but provided anyway.
oftcrash
Sep 29, 2010
They were willing to negotiate on the value of the used car I was attempting to buy, pretty much in line with KBB. However, they lowballed me on my trade in, coming in thousands under the value of my trade, even taking off a bit for a ding. I negotiated in good faith, and eventually walked from the deal. A couple days later I was left a vmail with an offer that I didn't like, but decided I could live with. When I called back, they retracted that offer and went back to the original. I walked again and haven't been back.I've gone to Anchor for Subaru service in the past for my other car and, while pricey, I haven't had any complaints about the work done. I've never purchased a car from them before, and will seriously think twice if this is how they handle things.
alper
Sep 29, 2004
I bought a 2004 Nissan Quest there ,from the first day I got it I am having just problems with it.They can`t fix the problem at the first time.Every month I go there to fix a problem.Their work is dirty because when we got the van the first time ,it should be shining and dust free but it wasn't ,it was a mess.When I drop the van to be fixed it comes from there all dirty , marks of dirty hands on the seats ,door panels,dashboard and more.I don't recommend this dealership and the 2004 Quest because you pay to much money for a car with a lot of problems.
What’s more, Anchor Nissan of North Smithfield has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Anchor Nissan. Check out the listings today to find the right car for yourself. Anchor Nissan is definitely the best place to buy used cars online.