Used Cars for Sale at ALM Kennesaw in Kennesaw, GA

B Day

Oct 14, 2016

We saw a car that we wanted and sent several request but it took almost a week to get a reply.

Steve F

Sep 16, 2016

I found the car I was interested in through cars.com, and it turned out it was just a few miles from our home. We were worried about visiting the dealership since some auto dealers can put a lot of pressure on you to buy, but that was not our experience here. We'd done our homework and knew their advertised price was a good price for the car.We were greeted by Oscar B., who throughout the entire process was polite, knowledgeable, helpful, and easy going. His attitude and assistance was one of the primary reasons we purchased at this dealership. After the fact, I realized just how much Oscar knew about this car, despite it being a niche vehicle (2013 Ford Fusion Energi, a plug-in hybrid). He understood the technology, he was able to show the various features of the car, and he even went and found answers when we didn't recognize a particular icon on the dashboard. He accommodated all our requests, which included some help from the service organization to fully charge the hybrid battery via overnight plug-in. Yet at no time did we feel pressured to buy.When we finally were convinced and said "yes", the process to purchase the car was smooth and simple. It took a couple of hours overall, but part of that was waiting while someone else who was buying a car signed their paperwork. In the end, I was very happy with entire experience.I will definitely remember this dealership when I'm on the market again!

Anonymous

Sep 14, 2016

My wife and I recently went to this dealership looking at a truck we had seen online. I contacted the dealer and they responded the next morning. We took a trip to the dealership and were greeted at the door by a sales rep. He showed us the truck, and it was in poor condition (splatter on the exterior, rough spots in the paint, dings, and a weird spot where the paint was worn funny) for a truck that had 17,000 miles on it, yet the salesman insisted it was a "Beauty". Inside the truck, there were items missing that came standard with the truck, yet the salesman insisted that the wiring was there and all that was needed was to go to the dealership and buy on off the shelf part and install it myself. Not a bad idea if I wasn't spending the money to buy a truck that was practically new. There were also holes in the dash and it looked like it had not been cleaned since they received it. We took a test drive, just to see what the truck drove like, and it rode pretty well. After this, the salesman wanted to talk numbers and gave us the base number and insisted he could not do any better, even though his number seemed very high especially considering the shape the truck was in. After we told him we couldn't come to an agreement, we looked at a few other trucks and he looked at cars out of our price range, cars we were not interested in and all the above trying to make a sale. He even stated "I will do just about anything to make a sale". (except lower the prices). After a second test drive we talked numbers one more time, we told him we could not meet the asking price. The salesman essentially told us we were asking for "too much truck for our price". After this the owner came and talked to us for a few min. He very politely explained why they thought their price was a good price and understood that there was no point trying to make a sale. The salesman was no where to be found as the manager saw us out. Later that day, we went down the street to Marietta and purchased a truck, of similar mileage and in way better shape for the price we were looking for. I guess we weren't looking for too much car, just looking at the wrong place.

matt

Jul 30, 2016

so, Sergio from ALM was my guy.. "great guy" on the phone, tells me the car I'm interested in will arrive Saturday. he calls and tells me to come in because it's here... I drive an hour to ALM excited to see the car. he's waiting outside for the next customer. I greet him and ask about the car. "ah man sorry it was sold".... what kind of company is going to treat people like that. I spent my day waiting to go.. I'll never be back.

Tony Gallagher

Jul 24, 2016

Over the years I have bought a lot of cars. This place was the most pleasant experience that I have had. Easy to work with and professional.

Joe H

Feb 4, 2016

Purchased a nice pre-owned car from ALM Kennesaw...Was very pleased with the entire sales and financing team, very professional, knowledgeable, honest and efficient. Would definitely recommend doing business here.