Used Cars for Sale at All American Chevrolet of Odessa in Odessa, TX

Dustin and Ashley Winkler

Aug 21, 2016

Allan was awesome to work with and made sure we were completely taken care of. Ronnie, the finance manager, made sure the sale went through flawlessly. The floor manager was awesome in getting us the best deal possible.

Jesus

Aug 19, 2016

I purchased a used vehicles, the next day I took I it back because I wanted something bigger and they stated they were unable to help me

Jorge Olvera

Aug 15, 2016

I had a great experience at All Amirican Chevorlet with our purchase of the SUV and would like to say thank you again

anonymous

Jul 13, 2016

We were looking for a car to satisfy our needs. All American met our needs in a businesslike and friendly manner.

Ms Pam

Jul 6, 2016

Great customer service. In the past when buying cars we have waited for hours, but this approval was done in less than an hour. Superb

Mindyh1225

Jun 16, 2016

Outstanding customer service, we told him exactly we were looking for , which sales person provided us with ! And kept this end of the bargain, as far as payments

BertGotaJeep

Jun 15, 2016

I had a great experience buying from All American of Odessa. Buchi is a real pro, experienced in long distance sales and impeccably followed thru all details of the sale including arranging for a quick delivery.

randy

Jun 10, 2016

I rated this dealerships service department one star only because zero was not an option ! I brought my 2012 1500 Z71 in due to some noise in the drive train. The Service Advisor called me several days later and reported that the issue was the front differential. Further, he stated that the warranty WOULD NOT COVER THE REPAIR. The truck only has 75,00 miles on it....well below the 100,000 mile power-train warranty. Their excuse... ( you're not going to believe this one... ) The front differential got hot due to the 4 wheel drive selector being set to "auto" and damaged the front differential beyond repair. I read my owners manual cover-to-cover and it refers to not utilizing full-time 4 wheel drive on dry pavement (duhh..) but makes no mention of the "auto" setting being harmful to the front differential, transfer case etc... All it mentions is that your fuel economy could suffer a little. It MOST CERTAINLY DOES NOT STATE ANYWHERE IN THE OWNERS MANUAL that the warranty will be voided for doing so ! These folks are making up their own set of rules so I guess I'm in for a $3600.00 (MINIMUM) hit to my bank account... but hey,,,, better for me to take the hit that a multi million dollar operation like All American. Regrettably, this will end a 40+ year relationship between myself and GM. They will never see another dime of my money so I hope they really enjoy this "victory" over yet another little guy ! To say that the Service Advisor (Ruben Ochoa) was anything less than arrogant and extremely rude would be remiss. When I visited the dealership personally (he would not return my calls) he told me that the decision not to honor the warranty had already been made "AND THAT'S IT !!!!! How this guy got a job dealing with the public is completely beyond my comprehension. My next step is to refer to Chevrolet Customer Service to see if they can help, although if one reads their reviews, they are pretty "impotent" themselves when it comes to serving the customers needs..... I'm sure that All (un) American will send some kind of "canned" response from the management of the dealership to try and save some integrity in this forum but PLEASE don't believe it... it's all smoke and mirrors !!!! So friends, please, please don' be taken in by then glitzy showroom and well dressed staff. This establishment is nothing less than a den of thieves.

Terry Meinen

Jun 2, 2016

the service was great in and out in two hours. will return in future.

that guy

May 20, 2016

Never been to a dealership that treated customers as good as this one. Good job guys!!! I will buy from again in the future for sure

Jesus Vazquez

May 9, 2016

I was pleased with the service provided when I took my car to get it repaired. I did not feel I was pushed to services my car did not need. I was offered one additional service which I did feel it needed and chose to have it done. Thank you for the quickness and correct repair.

Stefftaylor07

May 4, 2016

Ron was an absolute blessing to my husband. He went out of his way to help him get in a new truck! First sales rep that fought hard for him!

Erik_bar

Apr 22, 2016

Service was excellent through all phases of my purchase, from initial greeting to closing the deal. All personnel showed great enthusiasm and willingness to provide great service.

Blanca

Apr 7, 2016

Service was great!! Frank was very nice and talkative person. Very nice to get along with. Enjoyed our day at the dealership!! I'm enjoying my new truck! I love it! Thanks Frank!!!

Ruben R. Palma

Mar 29, 2016

Awesome, Abel came out to the parking lot, took a Picture of the missing part. Abel order the part ,call me when the part Came in. Thank you !

CL

Mar 29, 2016

I came in for an oil change and inspections sticker. The process was quick and easy. Everything was done right and the prices are competitive for the area.

A Sherman

Mar 19, 2016

Prince Ghaddat was our salesman and we liked working with him.

jerry smalley

Mar 16, 2016

Awesome Dan helped me out with the AC problem. They did a great job in helping me with a loaner truck. quick turn around

Lesley Perez

Mar 15, 2016

Real friendly and caring, great experience . Service was fast and great quality .

Kley67856

Mar 12, 2016

Good experience & I walked out with what I wanted with a good price! Really happy about it don't think I would've been this happy anywhere else

Dwight O. Bolden

Mar 12, 2016

I've purchased many vehicles, but "All American Chevrolet of Odessa" displayed a different tactic in my purchasing of a vehicle experience. From the personal attention/interest, I was truly impressed with the professionalism and the "what's best for you" attitude displayed by my salesman (Raul). Although my purchase was his first, he did not show desperation to make a sale but only showed concern of my interest. Raul assured me that if I wanted the vehicle I chose, he would exhaust his last resources to meet my desires (Thanks Raul). I purchased a 2016 Corvette Stingray without pressure or uncertainties of "Did I get a deal". I will refer all my friends to "All American Chevrolet of Odessa" for a great buying experience.

Loree

Feb 18, 2016

Service Department goes above and beyond for their customers. With the deteriorating service available at most West Texas dealership Service Depts, the All American Chevy in Odessa, Tx is still exceptional.

DL 2016

Feb 15, 2016

I found Samuel in the parking lot and was asking him questions about a problem I was having with my 2500 4x4 four door short bed, after him answers the problem was solved. He was friendly and courteous.

Brandon

Feb 15, 2016

This group of people where absolutely exceptional. I had gotten screwed over on a bad deal from another dealership and they were able to get me into a brand new truck with my trade of a car that I owed more than it was worth. Way more than it was worth. They have the skills and the brains to be able to help a customer in distress over their car. I can guarantee that this will be the only dealership that I will continue to buy any car that my husband or I will ever want because of their hospitality and skills to get it done. Thank you All American Chevrolet of Odessa. You completely outdid my expectations.

Fonz Chevy guy

Feb 10, 2016

The staff will work with in any way they can to get you what vehicle your looking for. The staff is friendly and the best patience.

Jan

Feb 10, 2016

Service is quick and easy check in and check out. Great customer service. Stress free experience

truck guy

Feb 8, 2016

Great Service.... everyone was easy to work with, no pressure sale and the truck is amazing, ill always shop at All American.. thanks for making us feel important

Edgar soria

Jan 31, 2016

Everything its ok,it was a good experience to buy a car

Roxanne

Jan 30, 2016

I always have great experiences with this dealership

Kevin pool

Jan 29, 2016

Everyone was fast and friendly clean shop clean showroom had lots of people looking at cars

William Jehring

Dec 2, 2015

Our salesman was very helpful. He knew the vehicle well. I did not expect to be there over 3 hours!!! We picked out the car within 30 minutes, the rest of the time was getting the price and paying for it! When I'm buying anything, I want to get in, and get out!! We do not have this kind of time to waste!!

Mark Robinson

Oct 21, 2015

Thank you for being the best dealership in town. Your dealership is a great example for others to follow.

Chavez

Sep 10, 2015

They took that extra step in getting me the vehicle I wanted. Most important everyone has a great & positive attitude. Friendly people. After purchase I was giving a tour of the service department.

MJ

Sep 4, 2015

No pressure to buy... Knowledge was amazing in every sense of the word. Friendly & Overall best experience in buying a vehicle. I would not go anywhere else, they are the best !!!

Madddog

Aug 18, 2015

Outstanding service and people are very helpful always go out of their way to help and they make sure every thing is done and done right !!

Russell 1983

Aug 9, 2015

Great people great processing good explanation of vechile friendly service I love my vechile and I would not purchase one from anywhere else thank you.

valentine vasquez

Aug 5, 2015

The sales lady was trying very hard to get me into a car but unfortunately i wasn't able to having to do with other issues . But most definitely ill be back later in the future to walk out with a new car she did an awesome job taking care of me and another customer at one time she sure did have a lot of energy bouncing around.

tovyboy

Aug 3, 2015

Diego made it so simple and quick facts...sold me the truck I wanted not what they wanted to get rid of, like Kelly Grimsley does. We liked yall business the wife went back for an Equinox. My son graduated and as soon as he gets a good job. He wants a 2016 Silverado. .. thank you

lesley perez

Jul 29, 2015

Everything was great .Unfortunately i didn't buy a truck , but might be going during this week for the black 2015 silverado 5.3L regular cab

Dozzy101

Jul 28, 2015

I have given this rating because of the integrity that good people have, mike the sales manger and Eddie the salesman was absolutely wonderful, they fought to get me what I needed, I had a great and wonderful experience, they was up front and honest with me, and things was done Ina couple of days after I got my ducks In a row, thanks to them and the people of all American I can now go where I need to go and not wonder if I'm going to get there or not, will recommend this dealership to all my friends and family

Antonio Duarte

Jul 28, 2015

Great place, great people. I was looking for a new Trax and I got out of the door with a 2015 Trax brand new. PERFECT!!!

Larryhawks

Jul 19, 2015

Eddie is the best! Treats you like a friend and not just a customer. This is my 3rd vehicle that I've bought from him. Great guy

chrisorona655

Jul 4, 2015

We needed to trade in our truck to get a lower payment & Eddie was very helpful and got my family into a truck with a much lower affordable payment. He even took the time to drive to my home to deliver the paperwork and even have lunch with me & my family! Thank you Eddie! We appreciate your awesome service!

Dora

May 28, 2015

Our salesman Eddie was Awesome!!!! He took time to explain everything about our Equinox in detail. He made us feel like real people with no such thing as a stupid question. We have met many salesmen and have purchased many vehicles in the past, but never have we had as salesman like Eddie. He went above and beyond for our family. He made our experience at All American Chevrolet joyful and stress free. Thank Ya'll!

Trips

Apr 22, 2015

My experience with your dealership was the best I have every been able to deal with in all my 56 years of buying vehicle's. I will never shop anywhere else and will recommend your place to all my friends and family.

Mata90

Apr 18, 2015

Excellent customer service, walked in knew exactly what I wanted and Eddie and Miguel got me into what I wanted with no issues and helped me with my trade in. Ive gotten my last 2 cars there before this new truck and I knew they wouldnt let me down, and they didnt!!

15stingray

Apr 18, 2015

Odessa Chevrolet took very good care of my Stingray, Dan kept me informed on my repair and had it cleaned and inside when I arrived to pick up my car. Very pleased with Service.

Gabby Patino

Apr 8, 2015

I got a new 2015 Chevy Cruze, and I absolutely love it ! I had a Wonderful experience here, and I would definetly recommend this dealership !

pinksamijo42

Apr 7, 2015

I'm very happy with my new Chevrolet truck I bought, Eddie was the one that sold it to me. he was great.... I will be sending my friends and family to talk to him for a vehicle.

cdeeds91375

Feb 18, 2015

This was the best car buying experience I have ever had. Eddie was professional and helped me get in and out in a timely fashion with a better car than I ever expected to get!

Deina00

Dec 3, 2014

They have great service, great people & great sales man :)) thank you so much eddie whitson for all your help and tips on my first vehicle :)

Happy Chevy customer

Jun 23, 2014

I had my vehicle serviced, called set the appointment. Abel was very nice got my vehicle in and out in 1 day . I really appreciated the quick service.

Jelikbrown24

May 27, 2014

The service was great! They worked with me and help me out of a tight situation , thank you so much for all your help and get thing me in this car I'm loving it everyday I drive it god has really blessed all American Chevrolet with some good employees!

djecacosta

May 7, 2014

Started checking/pricing vehicles on line. Requested more information & very soon after received a response from Daniel Duron. He was very helpful in helping us find the right vehicle for us.

dwade57

Nov 14, 2013

Recently my husband and I purchased a new vehicle from this dealership. We purchased the vehicle on a Friday and it was to be delivered to us the following Monday. We didn't really expect it on Monday, as other things were being done to the truck such as running boards added and also a fifth wheel. However, the following Friday the vehicle had not been delivered nor had we been contacted. We began calling and 3 different times were told days the vehicle would be delivered. It was not, and again we were not called to say they were not bringing it. Finally, we insisted that we had to have the vehicle as we were going out of town and after being assured by the general manager the truck would be delivered, the salesperson then called and asked if she could bring it the next day instead. After being told we had to have the truck, it was delivered as the general manager promised, but it was not even washed or cleaned up in any way. The keys were handed to my husband with "I owe you a wash job". No "thank you", no "sorry for the delay", or "I hope this didn't inconvenience you in any way". This is a large diesel truck and I live 52 miles away, so I don't think I will be driving all the way to Odessa for a wash job. I will not be purchasing another vehicle from this dealership.

sugarfoots

Sep 26, 2013

I went to All American Chevrolet to see about getting a new Avalanche I knew my credit was not the best and/or not many auto credits on my credit file. But eddie insured me that everything would be alright. He found the color I wanted as well as all the extras that I was looking for. Eddie was there from start to finish and answered all my questions and concerns that I had on my New Avalanche. I could not ask for a better salesperson. I would most definitely prefer him to all my family and friends looking to buy a new or pre-owned vehicle. He was GREAT!!!! His saying If it can be done than I can get it done is so true.

teddybear1969

Sep 13, 2013

I am pleased to say that when we went to all American Chevrolet we were so pleased with the help we got from Eddie Whitson he explained every question on the application and answered all our questions about the vehicle, he was so helpful from the beginning to the end until we drove off with our new truck. I would recommend this dealership to anyone that asks me where they need to go. and I tell them the person to talk to is Eddie Whitson he is the best. very understanding and an awesome person... thank you... Albert and Rebecca Wilson

drenteria

Sep 1, 2013

We had not purchased a car in over 10 years and were a little nervous because a lot has changed in the car business but All American Chevrolet made our purchase so smooth and Marcus & Daniel were so helpful and answered all our questions. I will definitely recommend this dealership and hope to purchase another vehicle at this dealership in the near future.

sunnybaiza

Jul 25, 2013

We bought a chevy cruze 2 years ago. About a year ago I had my husband take the car in cause it wasnt starting right. The service guy said nothing was wrong with it. Three days ago I went to start my car n the anti theft symbol came up n my car started acting weird. I turned off the car n restarted it. Ran fine for the rest of the day. The next night it did the same thing. Well...the next day I call n let them know I am going to b bringing in my car n they let me know its gonna b about three maybe four days before they can even look at it. Knowing how much buisness they must have due to the amount of people here I dont mind I just wanted it fixed it. I go to start my car n it wont crank over at all. Its almost like the battery was dead. So I call them back n they give me a number to call so it can b towed in. That number was the best service out of this whole ordeal. My husband called to let them know it was being towed n Dan decided to tell him if we didnt like there time frame we could always take car some where else if we thought a few days it was gonna take to have time to look at not to our liking. That was never the issue. It was as if he didnt want to bother with my car. They sure wanted our buisness in buying it but now that it is having problems they have nothing but attitude n extremely rude. A guy called this morning trying to tell me he thought my battery was going out. I told him im not taking my car back till its fixed right n im not some stupid woman that I do have a husband that he can deal with from here on out. I dont know much about cars but im pretty sure my battery going out is not gonna make a sound of metal rubbing n make my control panel flake out. We will see what they come up with! next...

dave2780

May 8, 2012

My first experience with this dealership was in the body shop for my 2008 Dodge Nitro. They were 13 days late getting my car out and only then because I went and threw a fit. The oil needed to be changed when I took it to them so I asked them to change it while they had it, and they did. The second oil change after that they had my car for 5 days before they let me have it because they stripped the drain plug. The next oil change, they stripped the oil pan and had to order an oil pan. They have now had my car 47 days. For an oil change. And there is no end in sight. The part is on back order and I'm in line. I have talked to everyone from the technician to the service manager, and general manager.

NoChevy

Nov 11, 2010

Bought a new Chevrolet Impala after several hours of negotiations. Brought back for warranty repair for some appearance items a few days later. Dealer refused to repair. Said cars are built by people and some defects are normal. Dealer returned by trade in and concelled my sales contract. Several weeks later I received a payment book in the mail. Had to call GM to get the contract actually cancelled. GM had to threated to pull there franchise to get them to do anything.Avoid this dealer at all costs.