Used Cars for Sale at Acura of Ramsey in Ramsey, NJ

Mark

Oct 27, 2016

Stuart Fogler was the prime example of professional, courteous and knowledgeable.From A-Z, this was a seamless experience with outstanding customer service. Thank you.

Jeff

Oct 22, 2016

Artie was very professional and very knowledgeable. He allowed me to take my time and offered very helpful suggestions. He made the buying experience easy and was always available. He's an excellent sales associate.Tom Sabiel has helped me with service for over 8 years and is excellent.

GloTen

Oct 15, 2016

Bob Anzalone sold me my new 2017 MDX with Advance Package. What a car! It has EVERYthing! Bob is great to deal with, and we just love him! David helped us with financing and was very patient with us as he helped us figure out what was best for us.

Rich

Oct 14, 2016

Just picked up my new TLX. Working with Stu Fogler was easy and painless. He worked quickly, met my needs, wishes and budget and kept me informed all the way through. Good follow up before, during and after taking delivery. Thanks Stu.

Aicirtap2016

Oct 13, 2016

Great customer service and impressive showroom! All sales associates were friendly and knowledgeable. I would highly recommend Acura of Ramsey to my friends and family members.

Webb2210

Oct 12, 2016

Brought my brand new Acura RDX in fornthe airbag recall. They scratched 4 different panels, installed the airbag uneven, and broke plastic trim on thensteering wheel. Craig Kupiec said to send pics then he would order the parts as needed. He then emailed me days later to tell me to make an appointment so he can see it himself. I live an hour away and do not need to deal with someone who is going to hassle me about the shotty work his guys did. Still has not been rectified and Acura has been notified. These guys are hacks do not bring to them for service.

Ridgewoodnj

Oct 12, 2016

We were looking to lease an SUV and decided to stop by the Acura of Ramsey. We were quickly greeted by Stuart who answered all of our questions without being pushy. When we ultimately decided on an RDX lease, he made the process as easy as possible. Thx Stuart!KK

Trish

Oct 10, 2016

Just leased the 2017 MDX from Stu with the greatest customer service I have ever had. Stu was beyond helpful and one of the nicest people I have ever met. He helped me out and gave me a great price when I needed a car. 10/10. Can't wait to go back to him and get my son his first car.

cinnabun1

Oct 9, 2016

I was specifically looking for a certified RDX (in white) I know I am very specific LOL... I had emailed to inquire about a specific one in stock and Thomas T. emailed me back almost immediately. Luckily I was able to go and see the car within a day or so. I was happy that he was the one who helped me. He was actually much more personable and a bit more friendlier than some of the others I saw there. I was able to trade in my Honda, I got a very fair to great deal with what I wanted and I was happy with the overall process (it was a fairly painless and quick process at that). Thomas T. was even able to Fedex my registration to me since I live a little further away. I would highly recommend this dealership! I would definitely buy from them again.

Serge

Oct 7, 2016

I was on a market to lease new MDX 2017, and I contacted several dealerships in the area. Thomas Tzimoulis, Internet Sales Manager, called me on my phone, and right off the bat, in a very friendly and courteous manner, gave me the best price, and a promise of a quick, seamless delivery. No hugging, no gimmicks. Just 8 minutes on a phone.. that's it! I also needed several options to be installed. And two days later, I was already taking a delivery of my second MDX (and my third Acura overall). Great, simply great experience, I highly recommend Thomas T. if you looking for an Acura!

Bill G

Oct 6, 2016

Just bought my third car from Artie. He and the sales team there did a great job in fairly pricing the vehicle. I told them I was going to shop around with other local Acura dealers and they beat three other dealerships handily. They were not pushy in trying to get me to take an in stock model and ordered me exactly what I wanted. It was delivered within 3 weeks and I could not be happier. Thanks again and I'll be back...

Bruce

Oct 6, 2016

Robert did a great job of answering our questions and helping us make a decision. They made the transaction easy and quick! We appreciate his efforts. Thanks!

OwenfromLV

Oct 4, 2016

Robert Colon sales person made the experience easy and satisfying. Very happy with the price and delivery. Was not pressured for extras but got what I needed. Great overall experience.

Rosemarie

Oct 1, 2016

I have been leasing Acuras from Acura of Ramsey, Ramsey, NJ, since 1998 and I have never been disappointed nor would I consider going elsewhere. The sales department led by Stu Fogler always makes me feel welcome, comfortable, and appreciated; and Stu always sees that I get the best deal possible. As an added benefit of dealing with Acura of Ramsey, the service department is equally amazing.

JoanneGomez

Sep 30, 2016

I am a returning leasee to Ramsey Acura, I love the way the folks take care of their clients. Maher was extremely helpful! He worked his magic to get me into the a White 2016 TLX with espresso interior that I wanted! And Al worked his magic with the numbers! Even Debbie from service is always pleasant, I simply love these guys, they're so helpful and they get you into what you want, not convince you into something you don't need. I am a faithful customer & plan to stay that way!

atsafir

Sep 29, 2016

I highly recommend Stu Fogler at Acura of Ramsey. He works so hard to find the car you want in the color you want with the best deal possible. Buying a new car can be stressful, but Stu makes you feel really comfortable, and he is very honest and trustworthy. My family has purchased 4 cars from Stu so far, and we have been completely happy with all of them. We always take the cars in to Acura of Ramsey when they need service, and the service staff is pleasant and does excellent work. If you're looking to buy an Acura, take a ride to Ramsey and ask for Stu.

Angel Rivera

Sep 25, 2016

Immediately upon entering the dealership, I was warmly welcomed, escorting to a lounging area, and offered beverages (coffee, tea, water). The car I wished to purchase had already been pulled up to the front lot so that it would the first thing I saw when I pulled in. Not even two mins after having been seated in the lounging area, I was greeted by the gentleman who I had spoken to on the phone and the rest from there is history. A process, which usually takes 5-6 hours, was accomplished in 2 and I was able to drive out of there with a new car and an amazing deal. The customer service was pure quality and I would do business there again if I ever needed.

Long Happy Customer

Sep 20, 2016

I have been an Acura owner for many years. I have always dealt with Acura of Ramsey. Stu Fogler and Joe Rauch have made the experience very easy and pleasant.. I have found every Acura vehicle that I have owned to be reliable and comfortable to drive with virtually no repairs other than ordinary maintenance.

Sophie

Sep 18, 2016

My mom and I both went shopping together for our new cars and met with Stu. Traditionally, the car buying experience is stressful, exhausting and long. Stu made it the most enjoyable experience I've ever had. He went straight to the facts and gave us the best deals he could get us. He never tried to take advantage of us and respected our time. He even went above and beyond trying to find the exact color combination I preferred by swapping with a dealership in PA.Go straight to Stu. You won't regret it!

Kelvin N

Sep 13, 2016

Both myself and my wife found Bob Anzalone a very personable sales rep. We were not rushed and the negotiations were enjoyable. Even the finance guy David made the paperwork very easy. I would strongly recommend this dealership to anyone looking for an Acura.

Homerbound

Sep 13, 2016

Dealt with Stuart Fogler - BEST sales rep ever! Made the experience an absolute dream. Treated us with the utmost respect and was always willing to work with us.

jayne03

Sep 8, 2016

This is our 6th lease from.Artie . He is always honest,helpful,and a true gentleman. He goes out of his way to advise you and help you. There is Noone we would ever suggest getting a car from. He is the reason we stick with Acura..Aldo also made our finance experience no pressure and so easy. In and out never a hassle .always a smile

ABuyer

Sep 4, 2016

I love my new RDX. Thank you to Stu for making me happy and going over everything and not rushing me. I will be back for my next one.

vincent

Sep 3, 2016

Great experience orchestrated by Tom T. He was knowledgeable, anticipating all my questions and made my experience the best ever in all the car buying experiences I have had (over 1 dozen new cars).My next new car is with Ramsey Acura!

ccamp

Sep 3, 2016

Everyone at this location was friendly, well trained and professional. Great experience leasing my car with the help of Arthur Nevruzian and financing by David Schnapper.

Dean65

Aug 30, 2016

Several weeks ago I was driving to Maine for a weeks vacation with my wife. Stu Fogler from Acura of Ramsey called my cell phone to tell me he had a 2016 TLX in the color I liked etc. We discussed price, mileage etc. and I made the purchase on the road. I returned from vacation and picked up my new TLX which I love. Handles great and gas mileage has improved dramatically. I have been purchasing cars from Ramsey Acura for past 20+ years. Stu Fogler has always been very professional and knowledgeable about any of the new cars. I highly recommend working with him when purchasing a car.And lets not forget the service department. I call Tom Sabiel, make a appointment, he explains what he is doing to car, if any changes he calls me etc. Always a loaner car available early in the AM.Bottom line is they have a great group of people, all well trained, professional and sell great cars.

Lombard

Aug 22, 2016

Great location within the Tri-State's Area. Friendly people, well trained on the vehicles they sell and professionally great.It was a good experience buying my car with the help of Stuart L. Fogler. He was very competent, gave me a good trade-in offer and the new car came at the time we established. I left the dealership after learning how to deal with all the new technological gadgets.I recommend this dealership and especially Stuart L. Fogler!

Jennifer

Aug 12, 2016

I just bought a used 2009 scion tC and they could not be nicer sales team. I dealt directly with Kevin, the sales manager, who was professional, honest and made me feel that I got a good deal. They price their cars competitively and sell quality cars that aren't purchased at auction. If you want a pleasant buying experience go see the staff at Acura of Ramsey. they couldn't be nicer. Just stay away from alan, he was pushy, unprofessional and would not negotiate the price at all. I believe his exact words were " Not a penny less than the asking price". His boss over heard him and immediately corrected him. Needless to say, I did not deal with Alan again. Other than that small snag, my buying experience was wonderful. Thanks Acura of Ramsey. I will be buying from you again in the future!

Cdonach

Aug 8, 2016

Everything about my purchasing experience was wonderful. Everyone we encountered was professional and courteous. I went to purchase a used vehicle with my son and first spoke to Shealynn on the phone. When we arrived she was extremely helpful and accommodating from test driving and through signing paperwork. Kevin, the sales manager was outstanding. Helpful and knowledgable, he led us into the financing process with David who was also very helpful. Both understood our goals and after a minor hiccup, Kevin helped us get the financing to finish the deal. I would highly recommend this dealership to anyone looking for a vehicle and I expect to return in the future for vehicles for my family.

New to Ramsey acura

Aug 7, 2016

Great service start to finish from initial contact by phone, thru purchase, warranty purchase, pick up, and follow details. Would give them my business again

rawlr4

Aug 2, 2016

Just leased an RDX from the dealership. It is my 4th Acura. Stu Fogler made the whole experience painless. He is a pleasure to deal with. Leased it through the Costco Program and got a great rate.definitely recommend getting your Acura from Acura of Ramsey.

RJM

Aug 1, 2016

This is our third MDX from this dealership. Stu Fogler has always managed to present the vehicle and options that fit our needs and budget. each vehicle was immaculate on delivery and the set up and features well explained. It is a pleasure to work with him.Regarding servicing, there has been very little experience (that's a good thing!). A loaner has always been offered on routine maintenance but they usually are able to get it done in under an hour making it unnecessary. Service costs are very reasonable, unlike other makes we had in the past.

RDFreier

Jul 25, 2016

Thanks for your efforts to find and deliver my car! My salesman was my advocate and worked hard to get me the car I wanted. The dealership also honored the pricing with incentives after the incentives had expired. I don't usually put car dealer and trust together, but Acura of Ramsey and Bob Anzalone have earned my trust. Thanks!

Andrew

Jul 21, 2016

Alan was great. This was a very difficult deal and he was diligent and easy to deal with. He is extremely likable and was looking out for our best interests throughout the process. His capability is beyond question and he confidently assured us what would happen. I will absolutely refer anybody to him and look forward to do more business with him in the future.

Murray

Jul 21, 2016

The experience was painless. Stuart Fogler was professional, courteous and knowledgeable. He made buying this car a very enjoyable experience. I highly recommend the dealership!!!!

Staggerlee63

Jul 21, 2016

leased a new ilx from Stu Fogler. Great, easy transaction. Great carHassle free process. No pressure, very informative.i would recommend Stu to my friends and family.

Coleen W

Jul 20, 2016

Jack was great, very knowledgeable, personable, and genuine! Bought a new Honda and they even returned my leased Jetta for me, no questions asked! Very helpful and courteous staff! Great job Jack!!

mjp307

Jul 19, 2016

If Acura of Ramsey ever becomes tired of selling luxury cars, they should turn the business into a training academy for car sales and customer service. If you are like me, you have hesitated buying a new car because your previous experiences have been very off-putting-- holding on the phone or waiting for a long time in the show room; spending hours filling out paperwork; feeling like you are not the most important person in the car-buying equation... that the next person through the door will buy the car if you don't. I experienced none of these feelings working with Stu Fogler at Acura of Ramsey. In fact, my feelings were the exact opposite. Stu provided all the information I needed in one phone call. He filled out all the paperwork and kept in touch with me about any documentation he needed. He sent pictures of all the cars on the lot so I wouldn't have to make two trips to take ownership of the car. And, he gave me the best price-- one that could not be matched by any other offer I researched. Your investment in a new luxury car and your time "matter" to Stu. Why spend money and time shopping at any other dealer?

Acura

Jul 17, 2016

Great experience .this was the best car buying experience every one was helpful and courtous I will definitely return for service and buy a new car

Daniela

Jul 15, 2016

Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle. Ask for Will Trevino, he was great and very patient with me.

Alan123

Jul 13, 2016

I'm not one to write a review but in this case I feel it's warranted. First and foremost Stu Fogler, is as good as it gets, he just makes things work, he eliminates all of the anxieties associated with getting a new car, Second , Everybody in Service and I mean everyone could not be more informative or nicer, they explain everything All the time from the littlest to more pressing issues, nothing Ever comes as a suprise! Even the guys who bring back your car make sure it's clean and ask if your satisfied, amazing! And last which is the hardest because you have to go to them and pay, are the absolute nicest always smiling always willing to help and will move things around if you have a schedule issues.It must start from the very top on down cause the have it Right! Than you Acura of Ramsey

MDX & RDX guy

Jul 12, 2016

Ramsey Acura is a fantastic dealership with a truly professional sales staff! I have bought 2 cars from Stu Fogler and he does an amazing job delivering customer satisfaction. He is knowledgable and treats people with respect and dignity. I have also worked with GM Joe Rauch and he is also completely committed to customer satisfaction. The service department is great as well and their is no hard sell. Anyone looking for that "personal touch" needs to make Ramsey Acura their first visit.

RAjiv kapoor

Jul 2, 2016

Very pleased with the buying pressure, Alan was very patient with us. Very honest and good guide to help us select the right model. Will be happy to recommend him to friends and relatives.

Abigail Hammond

Jun 27, 2016

Alan was a very helpful and knowledgeable sales person. He made my buying process easy and enjoyable.

Victoria Ameri

Jun 27, 2016

Our experience with Alan Zhu was fabulous on all counts. He is kind, smart, funny and got our very difficult deal done. Alan showed confidence and character from the second we sat down. It was impossible not to want to do business with him because he is so likable. I cannot do business with people I don't like, and I like him a lot. I will always refer people to Alan. He is more than capable, diligent and always kept us in the loop on what was going on. He was honest and showed tons of integrity throughout the whole deal. As I mentioned, we had a difficult or almost impossible deal, but he was positive it would work and never quit on us. People with that kind of tenacity always get positive results. I have the upmost respect for Alan and plan to keep in touch with him since we had such an awesome experience. In a lot of ways, I can say Alan helped change our lives by not quitting on us and getting this deal done, so we are forever grateful to him.

Stacyfrench

Jun 26, 2016

Jack took care of finding a car for me. Aldo took care of the financial application. Danny has been taking care of my cars in the service department since 2006 when I bought my first Acura. Jack was attentive and went over and beyond to help me finalize my purchase within a couple of days. Even on his day off, he was in touch with me. I didn't realize it at the initial moment I walked in the door, but I got a GREAT DEAL!! My friends and family member are jealous (hehe), but I am also taking more business to Jack, Aldo, and Danny soon enough. I've only ever purchased brand new cars, but this was my first used car experience, and although there were a few cosmetic concerns, Jack and Aldo really worked with me till I was smiling from ear to ear! Highly recommend!!!!

Brenda ortiz

Jun 22, 2016

Very helpful and very nice. Very attentive and knew exactly what we were looking for.

kevin ortega

Jun 22, 2016

Alan is a good worker, he treats people nice. good salesman.

2014AcuraTSX

Jun 22, 2016

I recently purchased my first car at Acura of Ramsey and couldn't be happier with the process. I went into the dealership knowing exactly what I was looking for and what I was willing to pay. After viewing a few models and discussing with Thakir (Jack) about the sales process, we initially decided to wait and see what would happen with the vehicle I was interested in. Over the course of the next few weeks, Jack worked on my behalf to bring the vehicle I wanted into my price range and stayed in contact with me every step of the way. I was superbly impressed the his professionalism and care for the customer. I would highly recommend this dealership to anyone looking at an Acura.

Ali

Jun 20, 2016

My first time at Ramsey Acura & I loved it everyone was nice especially my sale's man Alan

Ice Cowboy

Jun 18, 2016

Allan Zhu worked with me to find the best pre-owned car for my needs and budget. Everyone was friendly and responsive. We got everything from selection to test drive to deal done in an hour or two. The price was a little higher than my budget but and the staff worked with me. But the TSX (2010, low mileage, immaculate) is sweet....!

Dutchess

Jun 14, 2016

Nice experience unlike most car buying torture rituals. Everyone was friendly, happy to answer questions, low key and willing to work to make a deal. While one tends to always wonder how badly the car buying event was in terms of the "deal", the experience here was better than I have had elsewhere. I recommend checking them out. Try Bob....good guy.

Chris

Jun 8, 2016

After every deal is negotiated, paperwork still needs to be signed before taking possession of the new car, which we all know is a lengthy and painful process. David had me in and out in less than 20 min and I couldn't have been happier. And he was extremely pleasant to work with.

Cnarciso15

Jun 2, 2016

Shopping for a car can be dreadful for some people because they feel like they're getting ripped off. Well let me tell you that the team at Acura in Ramsey are honest with their customers and do what they can to make sure your car buying and service experience exceeds expectations. I drove past four Acura dealerships near me just to get to this one.

Car Geek

May 30, 2016

Alan Zhu was respectful, honest and timely. Negotiations were not burdensome. Dealership employees were friendly and courteous. Clean and impressive showroom. I highly recommend this dealership.

lana

May 29, 2016

Great experience. Bob Anzalone knowledgeble sales person. Knows car inside out and whatever question you have he will help you. He is very attentive and courteous to your needs. Lana

Jack Traina

May 25, 2016

Excellent service and attention to what I was looking for. The staff was courteous and welcomed me as soon as I arrived. Very helpful with bringing an end to existing lease.

Angelskm

May 23, 2016

Courteous team and outstanding service on picking up new vehicle. The dealership is not as crowded and has better custom service than others I have been to.

John13

May 22, 2016

We replaced our RDX with a new model, another 3 year lease, the process was pleasant and painless as always at this dealership. Pricing was also excellent with no games. I highly recommend this dealership.

susancue123

May 16, 2016

We are giving this dealership and the employees an excellent review. We received fast, courteous and pleasant service with a fair price for our RDX lease.

zs4

May 13, 2016

I just leased a new 2016 Acura MDX from Ramsey Acura. The leasing process was smooth and pleasant. The internet sales manager and the sales representative are very friendly and professional. My new leased car met my expectations with very good price.

Gmay251

May 10, 2016

I could not have had a better experience at Acura of Ramsey. They go above and beyond and set the bar from a service perspective. I will never go anywhere else for a car.

Lulu55

May 9, 2016

Wonderful Sales Representatives explaining all details of every sales package available. After purchase of vehicle Tom explained in detail how every feature worked on the car.

JMC4590

May 7, 2016

Elio and Maher helped me get into the model I was interested in at a price I could afford. They were very knowledgable and efficient. At the end David was quick with all the paperwork, knowing I had to get to another appointment.

drose

May 6, 2016

Acura of Ramsey is a wonderful dealership. We had a no hassle experience from the beginning to the end of our purchase. Our salesman Barry was very personable and knowledgeable about the vehicle we were purchasing. The staff is very helpful and friendly. We highly recommend this dealership and salesman.

HPFDACURA

May 4, 2016

They didn't hard sell and they were professional and, for a car dealer, were honest with what the deal would cost me. Very easy to complete the deal.

Jepompeo

Apr 27, 2016

This is the second car I have purchased/leased from this dealership and my experience has been consistently good. The sales people are knowledgeable, patient and go out of their way to please the customer.

dd5axe

Apr 25, 2016

In the many years coming to this dealer, I have never been disappointed with the leasing experience. I have dealt with the same person (Stu Fogler) from the very beginning and have always come out happy.

Margaret Sample

Apr 24, 2016

Excellent experience leasing my THIRD Acura RDX! I would highly recommend this dealership-Stu was wonderful to deal with- car was delivered in perfect condition. I am very happy!!

BillyHuynh

Apr 18, 2016

Very professional and friendly service! It was an excellent choice to be in business with Acura especially this dealership.! The car drives great, so does the service.!

Patty

Apr 14, 2016

Mr. Sturt Fogler was wonderful. he was friends and knowledgeable. extremely helpful with any question we had. Sturt really made my experience a good one and would recommend it to friends and family i want to thank you again.

chrisandale

Apr 10, 2016

My wife and I just leased a new 2016 TLX Tech from Stu Fogler at Acura of Ramsey. This is our third Acura through Stu and this last experience reminded us why we go back to him time and time again. He is professional, informative, patient and genuinely concerned about getting you into the right car. We felt informed and at east throughout the entire process, from the warm welcome back to the thoughtful send-off gift for our daughter. Stu is truly a class act who has earned our repeated business and constant recommendation.

Bts

Apr 7, 2016

this dealer does a fine job from spending a great deal of time explaining the vehicle and the various options.All the salespeople were friendly and not pushy. The negotiating was fair and open.

Leticia Maravillas

Apr 5, 2016

Ive been dealing with Acura of Ramsey for almost 6 years and I recently got my third car thanks to Stuart Fogler. He was professional, energetic, friendly and very helpful. I got to the dealership around 6:30pm and I was able to drive away with my dream car the same day at 8:00pm. He made the process smooth and painless. I will definitely come back to Acura of Ramsey and I highly recommend dealing directly with Stuart Fogler. On a scale of 1 to 10 being the best, I give Stuart a 10+.

Hizzoner

Apr 4, 2016

This was my second lease with Acura of Ramsey. The process was not only painless, but actually a pleasure. They respected by time and my status as a return customer. I highly recommend them.

Marty Latman

Apr 3, 2016

I recently got a 2016 RDX at Acura of Ramsey. The acquisition was done through Stu Fogler. This is 6th Acura I acquired at the dealership over the years. Each time I go to Stu. He is a person who makes the experience of getting a new vehicle a very pleasant and at the same time exciting experience. As a result of my dealing with Stu, I have recommended his dealership to many colleagues, friends and relatives. Every person I send to Stu ends up with a new vehicle. They tell me they really appreciate my sending them to Stu as they get a great price and a wonderful experience. If you have not tried Acura of Ramsey and are looking to acquire a new vehicle, I suggest you go to see Stu Fogler as you will have a wonderful experience.

Debbie F.

Mar 31, 2016

This is the second time that I leased a new Acura through Stu. He is extremely professional and knowledgeable and I never felt pressured by him. He made the entire experience pleasant and effortless and continuously went above and beyond to help me in every way possible. Thank you Stu and the rest of the wonderful staff and service department at Acura of Ramsey!

SH MDX2016

Mar 18, 2016

This dealer provided us test driving twice in two days and the car was our ideal model with all options and packages including safety package, though other luxury car dealers couldn't. We could selected the course of test driving as we liked and tested safety features in accordance with his guidance and explanations. Thomas quickly understood what we focused and prioritized during the test driving, and he provided all information and demonstrated during the test driving. He was always timely and responsible since the first email & text till end of paper works. Other staff including the receptionist were all pleasant and friendly.

Trg154

Mar 18, 2016

Generally , I dislike the car buying experience. Robert, our Sales Exec was professional and friendly. He listened to our our needs and made logical recommendations for a new vehicle.

Fabian B.

Mar 15, 2016

Did not feel the pushy and uncomfortable atmosphere that you can sense in ALL dealerships. Staff was accommodating in all aspects. Great follow up. First time buyer on this dealer and it won't be my last. Great service!!!. Many Thanks to Manny and Dave. Very Good Job!!!Fabian B.

K Mehr

Mar 14, 2016

This dealership is very professional, friendly and courteous to do business with. The staff are pleasant and accomadating. It was an extreme pleasure working with Stuart Fogler. This is the second Acura that I have bought through him and I plan on continuing to do business with him in the future. He is a tremendous asset to the dealership!

RDXisbest

Mar 12, 2016

This was the best car buying experience I have ever had. Everyone was helpful and courteous. I will definitely return for service and my next car.

cargirl1

Mar 11, 2016

I have returned to this dealership numerous times for my leased cars! Stu is helpful, energetic and friendly. I love my Acura(s)! Will keep returning....

Deluim

Mar 10, 2016

Comfortable experience dealing with a single sales person Thomas Tzimouluis throughout the purchase. Thomas continues to provide support and check in to see how things are going.

AROD

Mar 4, 2016

The only reason I continue to give Acura of Ramsey my business because of Stuart Fogler. This is my third vehicle Acura of Ramsey. Stu is the man!! Great Personality! The service department is outstanding as well. If Stu ever retires or leaves Acura of Ramsey .. I will get another SUV form another company if Stu goes to another company I will follow him. All that being said he's not going no where!!

John7thAcura

Feb 19, 2016

This is my 7th car from Ramsey Acura. This dealership works well on many levels. The sales department is outstanding as well as the service department. The product is amazing too. Combine all three element and you have a very happy driver.

Jay Little Ferry

Feb 16, 2016

Couldn't of asked for an easier transaction. Saw the vehicle online, spoke with Manuel and in minutes he sent more photos and specs on the car. Applied for financing online and by that evening I had the car in hand, with stellar warranty coverage and a great price. Thank you everyone for making my experience so easy and quick I recommend this dealership to anyone that wants A+ service. Never using another dealership again!!! :)

ilx123

Feb 9, 2016

What a great experience! Stuart Fogler could not have been more pleasant to work with. He made the entire process easy and enjoyable! This was my first purchase with Ramsey Acura and I have already recommended them to friends. I am beyond thrilled about my purchase and the experience I had at Ramsey Acura.

man12col

Feb 7, 2016

This is my second purchase from them. They are so easy to deal with. No pressure. Artie is professional and treats you great. Excellent price on trade ins and new car. I will always come back to them.

123

Feb 5, 2016

Never has car shopping been so easy. Stuart Fogler............ the man knows how to please his customers ! The process from beginning to end was smooth and stress free !! Loving my Acura # 2 and loving Ramsey Acura !

Nothappy

Jan 30, 2016

This is my second purchase from Acura of Ramsey and Artie was wonderful as usual. The process is quick and smooth and you are treated with respect every step of the way. I will always purchase from this dealership.

Susan

Jan 27, 2016

Saw the car on car guru, was able to schedule appt next day. Manny was available at time I was available.. Loved the car and bought it that day

kevinkelly

Jan 22, 2016

"Great car", it's comfortable and we (our family)are enjoying it so much. Manny, you were friendly and knowledgeable of what we needed...Thanks

Nicolemarie

Jan 15, 2016

This was impulsive, but the best impulsive decision I could have made! I have been obsessed with the ILX model. I called Stu over at Ramsey at 7 on a Tuesday night and he was beyond helpful. He even had the paperwork and car ready to go the next morning when the dealership had just opened. The entire process was less than an hour (even switching car insurance over) and before I knew it, I was driving off in my brand new car! Thank you for the quick (and painless) help that you provided Stu, and everyone at Acura of Ramsey. I recommend their services to anyone who is looking to drive an Acura.

sagit1978

Jan 14, 2016

So my wife and I started shopping the market in hopes to find a SUV that would fit our soon to be growing family. Our daughter will be born in March and we wanted her to be able to ride comfortably and be safe in a newer and bigger vehicle. So with me being a auto tech and being part of the Honda team, we started shopping. After a long enough search we found the best price and lowest miles when we discovered Acura Of Ramsey. We gave them a call to get some info on a 2013 MDX they had in stock. We put a deposit down the same day and headed to New Jersey from Maryland the very next. Our salesman, Manny was the greatest! Before departing to come to dealer he pretty much had the process started and ready to a point that our time at the dealership was less than 2 hours and if you've ever purchased a car from a dealer, you could be there all day. Not inky was the process quick but we made a comedy fest outta the whole ordeal. The staff was so relaxed and accommodating! We exchanged stories about past cars and just life experiences. My wife and I have never had such a better sakes experience spending so much money. I wanna thank Manny and David for selling us our first Acura and selling us the greatest experience we will probably ever have at a car dealership.

name

Jan 9, 2016

While our car was being prepped, they saw we had our 8 year old son who was hungry and offered us a car to go get a quick lunch. First class!

Drew766

Jan 7, 2016

My wife and I contacted the Dealership and the Manny our salesmen was very helpful with us. We didn't seem pressured to by a vehicle. My wife and I appreciate that Manny had a good sense of humor, and his willingness to help us. EXPERIENCE, PROFESSIONALISM and MANNERISM, was all on point with Manny. Although we drove over 100 miles and almost 2 hours away from home to check out the vehicle.. it was worth the trip and we are VERY VERY HAPPY with our NEW CAR. Thanks again, The Andrew Family

lad0364

Jan 6, 2016

I had the privilege of dealing with Stu Fogler at Acura of Ramsey! This is the second time dealing with Stu and I will tell you, it will not be the last! I first leased a TSX Wagon and from the time I leased that car in 2012 to this past December when the lease was up a lot had happened in my life. I called Stu up on a Thursday afternoon and immediately he remembered who I was, what I was driving and what he could do for me. I told him my story as to what had happened since I saw him last and that I was interested in the RDX. He took care of EVERYTHING, I mean everything, and on Saturday (it would have been Friday but he is off on Fridays and I wanted to wait for him ONLY) I walked in at 9am and 15 minutes later walked out driving my new RDX. Stu made sure every aspect of the deal was done so all I had to do was sign my name. He treated me like royalty and I know he would do the same for anyone else. He is there for you for what you need, not what he has to sell and I love that about him.I moved to Tennessee a week later and I told Stu, no matter where I am, I will always be back to deal with him and him alone for as long as I'm driving and need a car. He is most definitely worth the 10 hour trip back to NJ!!! Most car salespeople I want to run from but Stu, he makes you feel more like a friend, "family", and not the sale. I am truly blessed to have met Stu!!

q5buyer

Dec 29, 2015

I went into the dealership to test drive a used Audi Q5. My salesman, Eli Ospina was well acquainted with the Q5, and had valuable insight regarding the car. We went for a test drive on a rainy night and was able to get a feel for how the car handles in less than ideal conditions. Eli was forthright while answering my questions and made the process of buying a car a positive one. Further Dave, the finance manager, was interested in winning my business and went the extra mile to get financing numbers within the range specified. Overall, a great experience.

dainty

Dec 27, 2015

Everyone was very courteous and accommodating in every way!Best deal received among other dealers visited.We also purchased our first Acura TL 2004 at the same dealership.

einny316

Dec 18, 2015

We recently bought a CPO vehicle from Acura Ramsey. Eli was our salesperson and was very hospitable and friendly throughout the process. I had test drove the vehicle a few weeks prior but they didn't have the color combination I was looking for. A couple weeks later, I found they had one in inventory, called him up, agreed on a number and drove the car home later that evening. Overall, a pleasant experience.

KMM429

Dec 16, 2015

I RECENTLY LEASED A TLX FROM ACURA OF RAMSEY AND IT WAS THE EASIEST, MOST REWARDING EXPERIENCE I HAVE EVER HAD!! I WOULD WITHOUT A DOUBT RECOMMEND THIS DEALERSHIP AS WELL AS MAHER MARHOUMY TO ANYONE! MAHER MADE LEASING A CAR QUICK, FUN, AND PAINLESS (WHICH IS THE COMPLETE OPPOSITE FROM ALL OF MY OTHER LEASING EXPERIENCES). HE WAS POLITE AND FRIENDLY AND MY EXPERIENCE DID NOT END WHEN I LEFT THE LOT WITH MY NEW CAR. I RECEIVED EMAILS AND PHONE CALLS TO MAKE SURE I WAS HAPPY WITH MY PURCHASE. I AM A FIRST TIME ACURA CUSTOMER AND WILL CONTINUE TO BE ONE BECAUSE OF THIS EXPERIENCE!!

PTR

Dec 15, 2015

Stu was a very friendly and knowledgeable sales person. Went the extra mile to earn my business and close the deal. Not your typical car sales experience.

kajalk

Dec 14, 2015

I had recently given my car for service here and they had kept the car for the weekend due to couple of issues. When I went to pick up the car, I noticed that the driver leather seat was ripped and had slashes on it. So I raised the concern to the service adviser and initially the guy just came back saying that the seat was like that when they got it. I asked to speak with the Manager (Craig) and the manager asked the service guy who worked on the car. The service guy admitted to the damage (caused by him) and so the manager said he will speak to the director about this issue. After a week of no calls back from the manager or the director, I called to follow up and the manager says that they will not take the responsibility since the damage was already there (but service guy had admitted that the damage wasn't there when car came). Now, the manager claimed that the service man never said that that (when he admitted to it in front of me). This was very unprofessional, the manager was yelling at me and telling me that the damage was caused by me and the dealership will not take the responsibility of the damage.

mjmorgan04

Dec 12, 2015

My 3rd leased car but my first Acura. I leased a '16 MDX and was very happy with the sale process. I had researched 2months, test drove at dealer in Central Jersey, and negotiated at 4 other Acura dealers in NJ. I ended up driving an 1hr 20mins for the deal, I learned about Ramsey Acura from comments on an Edmunds. I had thought there'd be a catch or some b.s. but Barry Lavorgna delivered on everything he said he would before and after the sale. My experience was very straightforward and would absolutely do business with Barry again. JB Navarro was the Finance Rep who handled the final financing numbers, docs and signing (did a good job and recommend him). I would absolutely recommend these guys and this dealership to my friends and family.

Tom Brunning

Dec 9, 2015

My wife and I were out looking to trade our two Hondas in for one bigger car. We almost missed the entrance to this dealership. Luckily we didn't. Fell in love with a used 2013 RDX. Both Manny the salesman and JB the financial guy really helped us out. They gave us a good price on the RDX and both our trade ins. They both were extremely knowledgeable, enjoyable and funny to talk with.We recommend this dealer and highly recommend speaking to Manny and JB if you stop by.

Phil Gerstein

Dec 8, 2015

Just leased my 4th Acura from this dealership. Manager Stu Fogler gives me the best price with no haggling and none of those games that are played at other dealerships. He also handles every last detail of the transaction smoothly and efficiently. Also to be praised is Barry Lavorgna who sat in my new car with me today and perfectly answered all of my questions about the Tech Package controls

jcoseo001

Nov 30, 2015

My wife and I went in over a year ago and looked at SUVs. We shopped around and landed on the MDX. Talked to Art and he was very helpful. We told him we would be back in a month or so. Assumed he would call us weekly trying to get us back in, but he only called once a couple months after to check-in. After we finally decided to pull the trigger we went back and worked with Art and he was once again very helpful. Despite the normal haggling over price it was a great experience. I hate buying cars and in the end you never know what is the lowest price which is nothing the dealer can mitigate unless they eliminate the negotiation. That aside it was a pleasant experience and I would recommend to a friend.

SamOT

Nov 27, 2015

I have purchased/leased 4 cars in the past so I would consider myself somewhat experienced. They try to "get" you. They tack on more fees. Interest rate went up etc. The typical bait and switch ( we don't have the color or trim you want but for $1,500 more you can have this). So not trust worthy. Never shop here.

Gianna

Nov 27, 2015

I have recently purchased my second Acura MDX after a horrible accident where this car saved my life! I would not have purchased any other car or have gone to any other dealership to do so. Sales department, in particular Stuart Fogler, has been nothing but a pleasure to deal with. My previous Acura MDX has never been serviced by anyone but their service department (I live upstate NY) and every time I was there I was treated by a professional, knowledgeable staff; received a loaner auto requested when mine needed to be serviced. I would recommend this particular dealership to anyone looking into purchasing an Acura automobile.

Frank V

Nov 24, 2015

I recently purchased a new 2016 ILX from Bob Anzalone. Bob and the team at Acura of Ramsey were there to make the experience enjoyable and fun. I found everyone that I met with to be open and willing to help making the entire process go smoothly. it was a nice place to buy a car.Thanks Bob. Regards,Frank

GASman

Nov 21, 2015

I unexpectedly found myself in the market for a new car after my son totaled my previous one (thankfully, no one was injured). I don't normally enjoy the car shopping experience and becoming a "motivated buyer" against my will I went into this experience with low expectations. After visiting a number of dealerships, I was lucky enough to land at Acura of Ramsey. The team there was great! They answered all my questions and, even though they knew I was a "motivated buyer" I felt no pressure to make a hasty decision. Stu was a "rockstar" and made me feel like I had been a customer of his for years. He walked me through the process from beginning to end and made sure I was completely satisfied with my choice of model, features, and then Dave explained all my financing options. Stu even arranged for my wife and I to see the actual car I was buying on the off site lot (near the dealership) prior to committing. Joe, the GM, even popped in to make sure we were pleased with our purchase. He also made us feel like we had been customers for years. The team certainly won my loyalty by turning a potentially stressful experience into a pleasant one. I recommend this dealership highly.

brown diva

Nov 21, 2015

I recently took my car in for servicing and left there with a new car! Everyone was professional and answered all my questions. The price was great and the extras that I needed was taken care of my Acura of Ramsey.

Driveon73

Nov 19, 2015

We just purchased an Acura MDX from Ramsey Acura and were very pleased with the overall experience and love the car. Our salesman, Arthur Nevruzian, was very thorough and attentive to every detail during the purchase process. I would recommend Arthur and his dealership. Helen A.

KellyDeleon

Nov 16, 2015

My overall rating is 5 stars! I am a returning customer at Ramsey Acura. They are simply the best! Thank you Manny Cordero for the outstanding customer service. I had such a positive experience! I can't get over how you went above and beyond on finding the manual transmission car I was looking for! You rock! I Love my Acura!

dmg

Nov 10, 2015

My experience at Ramsey Acura was phenomonal. Stu Fogler was exceptional! The Acura leasing experience was quite efficient and the transition went very smoothly. Stu explained the features of the MDX and RDX and we were able to make our decision based on the information he provided us. I love my new RDX!!!!

lsamkough

Nov 2, 2015

est service and sales employee i love my car so much every in it .maher was outstanding thank you maher for your help .thank you acura of ramsey.

juliannaaa23

Nov 1, 2015

The experience at Ramsey Acura was as pleasant, comfortable, and professional as possible. Stu's friendly and caring demeanor was essential to our choice to lease an Acura. He answered all our questions and ensured our happiness with our new car. JB was just as friendly, continuing to make the process of leasing painless and efficient.

MP

Oct 30, 2015

We worked with Manny who went the extra mile to get the deal done on a CPO MDX. At his suggestion, he went out and took new custom photographs of the car and worked with the techs to get us a full service history even though none was reflected on the carfax. They were also thorough and fair with our trade-in. Not only were we pleased with the deal and the car (and their pricing was excellent), but when a scheduling conflict made it difficult to pick up the car, Manny drove it out to us and did the deal in our living room. Car buying does not need to be a painful experience and the folks at Acura of Ramsey have earned loyal customers for life from us by going the extra mile!

TM

Oct 29, 2015

This is my second Acura from Acura of Ramsey- the experience is truly outstanding and I would not go to any other dealer period! Stu, David and JB are as profession as it gets. Truly a top-notch experience.

jhmaddox44

Oct 24, 2015

Ha a great experience with Manny Cordero in Sales and Dave Schnapper from Finance. Found what I thought was a deal too good to be true online and when I got to the dealership it was exactly what it was listed as and then they made it even better. They worked with me on my trade-in and we got the whole deal done in an afternoon with no fast talk or double speak often found at other dealers. A very pleasant buying experience.

bodiejoe

Oct 23, 2015

I was referred to Stu Fogler after having a horrible experience at Acura of Ocean (07712). Buying/leasing a car should be easy. It was.

rlg212

Oct 16, 2015

From start to finish Rafael was a pleasure to deal with. He was honest, straightforward, prompt and efficient. He was head and shoulders above the rest of the sales reps at other dealerships I was in communication with. I live in NYC and was in contact with all the major dealerships in the Tri-State area and had narrowed down my negotiations down to two dealerships- Ramsey and Park Ave. The dealer at Park Ave was ambiguous and deflective with my questions regarding certain costs and money down and took his time answering my emails. I could tell (and figured out where) I was getting squeezed by him. Rafael, was the exact opposite. Transparent and straightforward. I had done a TON of research and I am an educated consumer. Rafael treated me as such and made my experience hassle free and pleasurable! I could not ask for more from him! He was also incredibly patient (as I know I can be overly thorough) and my 10 year son liked him a lot. I would recommend Rafael and Ramsey without reservation to friends and family and look forward to working with him for my next lease!RG

Niki99

Oct 16, 2015

My experience at this dealership is simply great! Maher is very professional , detail oriented and friendly at the same time. He really tries to work with the costumer. I am a customer with Acura over 12 years . That sum up all :)Thank you Maher MarhoumySincerely Nikoleta F.

vamshidhar

Oct 14, 2015

Our experience at this dealership was simply outstanding. Never before have I seen such attention to detail, professionalism, integrity and friendliness from a dealership. We wanted to crawl out of our lease and drive away in a newly leased Acura MDX. Bob and Chuck made the whole experience a breeze and we were glad that we visited this dealership. We got the Best customer experience ever. This dealership is amazing and the employees here are extremely courteous. I always assumed Lexus dealerships had the best customer service, boy was I wrong! If you are in the market for a new Luxury car, be it an Audi, a BMW, a Jaguar or anything, give this dealership a visit. Your visit will be worthwhile and your time will not go for a waste. A pleasure working with Acura of Ramsey. These guys are the best in the business. So far, I have leased two vehicles from them, both early lease terminations and they have worked well with me and made everything right twice. I will absolutely visit this dealership again and will definitely recommend this dealership to friends, family and even strangers. :)

Hadtobe_cin

Oct 12, 2015

I was looking for a good car to get into . What I got in return was more than that. Manny was exceptional and very eager to gain my trust . He was not only looking for a car I can afford but made sure it was something I can gravitate towards. My experience was very pleasant and easy which is hard to find. Constant communication was key to my process and Manny delivered every step of the way. Over all I am delighted with my purchase and the team that made it happen. Thanks guys!!!!

michierivas

Oct 10, 2015

My entire experience was positive from the instant I walked through the door to the financing department with Mr. Schnapper. Mr. Cordero, in sales, was friendly and easy to work with and at no point did I feel pressured. The sales manager, Elio, was also willing to work within my budget. I recommend this dealer to anyone looking to purchase an Acura.

ijcadet

Oct 6, 2015

My first pleasant experience with Ramsey Acura is in 2006 when I purchase my Acura MDX. October 2015 decided to upgrade my MDX and visit Ramsey Acura. After entering Ramsey main entrance and notice the dealership distinction awards, I immediately felt relax. The environment just feels professional and stress free.The sales associate Manuel Cordero is very polite and knowledgeable, the finance manager, David Schnapper makes the paperwork stress free and especially Stuart Forger,what I love about Stuart is how he takes the time to communicate in a very warm none intimidating manner. Stuart is a well season person with over 10years experience with Ramsey Acura he know how to treat customers. I return after 9 years and once again a very happy customer , my wife is coming soon . Highly recommend Ramsey Acura!!!

judieg

Sep 29, 2015

if you want the real deal head to acura of ramsey where you will find a friendly, warm, welcoming, and professional atmosphere --the salesman i dealt with really knows his stuff!!!

Kak1013

Sep 21, 2015

This is the 5 th Acura I've leased from Ramsey Acura and Stewart Fogler. The deal is low key ,no pressure, a friendly ,exciting experience. I've never had a problem, and Stewart is always there whenever I need him .what I love about Stewart is he contacts me throughout the year to make sure everything is okay or just to wish me well. I wouldn't deal with anyone else or any other dealership because here they treat you like family.i would highly recommend Stewart Fogler and Ramsey Acura to anyone.

Alikat

Sep 19, 2015

We have been working w/Artie & Stu at this dealership for the last 6 years, wouldn't go anywhere else!!They make my choice of re-leasing an Acura so pleasant, convenient and exciting. The entire dealership is a pleasure to work with. Artie follows up, makes sure I'm happy, have any questions, he answers them. Amazing dealership, amazing staff. I love my new Acura and knowing I have this dealership there if anything goes wrong or I have any questions is a tremendous comfort. Highly recommend!!!!!!

Acuramadx

Sep 19, 2015

Great dealership experience, was greeted by Artie my sales rep. He showed me a tech package that we took for a test drive. I knew I wanted an Advance package which he showed me in the back lot. I went through with process which was overall satisfying

susiek123

Sep 18, 2015

My experience with the salesman Chris Kim was excellent. Never felt pressured unlike previous dealership. I would recommend this dealership again. Although my experience with the finance guy was a little disappointing. I was made to feel guilty about not purchasing his deals

Ltrovat0

Sep 16, 2015

I could not be happier with my fourth Acura! My 2016 ACURA RDX is amazing. Thanks to Stu Fogler in sales for ALWAYS hooking me up with the best deals/vehicle. And the collaborative effort of the staff at Acura of Ramsey for helping me decide on the perfect color! Dave in finance made it a breeze to sign the papers and get me on my way to the new car smell. I would go anywhere else for a car! #ACURAFORLIFE

min

Sep 16, 2015

I did not have a car so I did all the price quote through email and phone. Rafael was very helpful and honest. The deal was great and the car was in perfect condition.

jinikim

Sep 16, 2015

I leased 2016 Acura MDX through sales Chris Kim.I am very satisfied the way of his customer services and even after servicse was excllent.

Joyce

Sep 12, 2015

It was time for a new vehicle and I went looking for my first SUV. We visited other dealers before Ramsey Acura, but found this dealer to be the best. Our salesman (Bob Anzalone) was outstanding and very helpful, even after the deal was made. The finance man was also very helpful and easy to deal with. There was no "high pressure" sales pitch, which made our decision easy. I've already given Bob's name and card to friends who are looking for a car and will continue to do so.

JackR

Sep 8, 2015

I am writing to compliment my sales associate, Chris Kim. Chris was honest, responsive, patient and a real gentleman. I have never before shopped at Ramsey Acura, but because of Chris, I hope to remain a customer.All sales representatives should emulate Chris- I believe he is the epitome of how a sales person should be.

Super Mom

Sep 8, 2015

We arrived early Saturday morning to look at a MDX 2016. The moment we entered the facility there was someone to greet us and answer our questions. Our Sales Rep Rafael Figuereo was very informative and helpful. We did not feel rushed or pressured to buy. It was a very long day however, we left with the car we wanted and a positive feeling that we got a great deal. The following day, we received a follow up call from our Sales Rep Rafael, making sure we were content with the car and to answer any questions we might have had. That was the icing to the cake. We would recommend this dealership and Sales Rep to all our friends and family.

js

Aug 28, 2015

Enjoyable, stress-free buying process. I highly recommend that Acura of Ramsey be on everyone's list when considering the purchase or service of an Acura vehicle.

Stevewcpa

Aug 24, 2015

I would not have thought it possible to be jerked around the way I was today. They have a great website, and it showed the exact car(trim level, color etc) that I want to buy. Rather than wait for the reply via email(which still has not come), I went to the showroom. The receptionist took my name, and told me that I had an assigned salesman. So I waited. He was nowhere to be found. So I waited. When I had another gentleman offer to help me in the interim, the receptionist walked across the floor, interrupted and said she told the salesman that I was there. So I waited some more. When the salesman showed up, he had another customer. A normal reaction might be to get someone else to help, but no. Not at Ramsey Acura. That did not happen. After overhearing the salesman talk trade to his customer, I got a chance to ask him if his trade in appraiser would look at my trade. He told me point blank that that would have to wait until after talking about car I wanted to buy. He then returned to the customer he has sitting at his desk. Valuing my trade could have bought him a bit of time, but no. Not at Ramsey Acura. So I waited some more. When I had tired of waiting, I interrupted the salesman to tell him that I would be touring the parking lot. This gave him plenty of time to either finish up, or get someone else to help me. But no, not at Ramsey Acura. When I ran out of things to see in the parking lot, I figured I would try again. I returned to the showroom. The other customer was still sitting at the salesman's desk, and there was no salesman in sight. I stopped at the receptionist desk again to say that I had run out of time. I got a very pleasant apology. The normal thing to do would have been to get someone else to help me. But NO, not at Ramsey Acura.Thank God, there are other places to shop that value the customers, and don't jerk them around.

willnx2

Aug 22, 2015

Tyler was very helpful when it came to assisting me with getting the right car at the right price. I was impressed with the way that Tyler and Elio followed up with me from beginning to end and I must say that even though I was running late on the day that I had made the purchase; the entire team at ACURA worked the extra time and put in the extra effort to make sure that I drove my ACURA home that night!!!Everything that both Tyler and Elio offered was delivered as promised. Very honest and to the point!!!The finance process was a walk in the park, JB was on point!!! Job well done guys!!!I will be getting my next ACURA from you again!!!

Treverl

Aug 16, 2015

I bought my car a few months ago and I made a call to my salesman Manny and he still help me out with the situation I was having that whole dealership was helpful answering questions and directed me to the right person that dealership cares even after you buy your car just want to thank Manny and that whole dealership for their help and I love my Acura and I will buy my next one from you guys thank you guys for everything from Trever

Patty

Aug 13, 2015

I've been driving Acuras for a long time (starting with a two-door sports car out of school and then graduating to an SUV when the kids came along). On my multi-year journey with Acura, I've never come across anyone like assistant sales manager Stu Fogler in Ramsey. Stu just got me into my latest lease with ease, the best recommendations (he definitely knows his stuff when it comes to colors) and exceptional service. He even put the plates on my car himself because I got to the dealership late and no one else was around. Stu is extremely knowledgeable -- always going the extra mile for his customers --and that's what keeps them coming back!

Wigginsway

Aug 9, 2015

Very professional and exceptional service! Manuel cordero assisted me wit my purchase and couldnt have been more satisfied. Thanx again manny and the staff at acura of ramsey

A Cuevas

Jul 31, 2015

My family has been buying Acuras here for 20 years. After being in a horribe accident, hit by a truck, car totalled, people UNHURT. The staff here treated her with kid gloves, and got her into a certified Acura at a great price, but even more importantly treated her with compassionionate service that is unequalled. Shout out to Elio Perito, Joe Rauch and the rest of his staff. Thank you.

Joe5

Jul 29, 2015

Had a great experience buying my car. Manny and David were a great in making the purchase very convenient and informative. I would highly recommend this dealer to anybody that is looking for a great used car.

Stephf0621

Jul 29, 2015

I initially started my car search with Park Ave. Acura. I went to a guy who was referred to me by a friend so I figured he would help me out and give me some sort of help. Well the salesperson there literally got my cat appraised and told me the numbers I was dealing with and when I told him the numbers weren't writhing my price point he basically told me to settle for something else and that they didn't have what I wanted anyways. I am fairly young and he definitely gave me the you're wasting my time feeling. I so then proceeded to attempt Acura of Ramsey on which I asked for Manny which I had previously known of and knew he sold cars at Ramsey. He greated me at the door, very professional and welcoming deminer. I brought my daughter and she wasn't being the most cooperative but Manny did everything in his power to make her feel comfortable and even went to the extent of going to buy her cookies she kept asking me for. He answered all my questions and concerns and not once did he make me feel like I was asking too much or wasting his time. This was the fastest I had ever purchased a car usually takes me months to settle. This time it took me two days and I went home with my new car the second day. Thank you Manny

2012acruamdxhappycustomers

Jul 24, 2015

We purchased a CPO 2012 Acura MDX. They had a wide selection. We went to another dealership closer to home first, but waited for 30 minutes and no one came out to greet us. Plus the cars were all dirty and not well presented. So we took the 45 minute drive to go to Acura of Ramsey. Cars were clean and well presented. Within 5 minutes, Manny Cordero approached us and helped us in a personable, soft sales way. He was a pleasure to deal with and I will deal with him again in the future.We found our car and went for a test drive. Liked it and sat down to do the the financing for $32,500. After the paperwork had gone to the finance guy, Dave Schnapper, I realized I did not check the online price. It was $1,500 less! I asked Manny about this as during negotiations, there was no wiggle room. He went to his manager and they honored the web price. I've read where some dealerships will change the web price while they are "checking with the manager." I went so far as to take a snapshot of the $31,000 price, in case I needed it. I did not, no games, no gimmicks, ethical folks.Dave Schnapper the finance guy was also a pleasure to deal with. The paperwork, etc. was seamless. During negotiations, they agreed to repair the leather in the back seat, which was done last week. My only complaint would be to have the service people oversee this process rather than the sales person. The process was a little frustrating for my wife, but Dave took it upon himself to get it done and gave my wife a loaner for the day. Manny was out, and quite frankly, I'd imagine this is not one of Dave's responsibilities. Now that is service!Car runs great, looks great and we couldn't be happier.Thanks Manny and Dave for making this a great experience. I hope your manager buys you lunch today!

PaulCR

Jul 23, 2015

We have leased 5 cars from Ramsey Acura and all I can say is our experience gets better each time. From the person that puts your plates on your car to the sales manager everyone their is a consummate professional and treats people the way they should be treated. I am very happy with every aspect of their business.

besimon

Jul 16, 2015

I've leased my last three cars from Acura of Ramsey all with Stu Fogler. My experience working with Stu and the Acura of Ramsey family has been exceptional over the past 9 years. I'v also had all of my service needs performed at the Ramsey dealership and have found the staff and quality of work extremely satisfying. The team is extremely customer oriented and I always feel my business is appreciated. Stu has consistently offered a consultative perspective with each buying experience and I've never felt like I was getting the "hard sell". Stu takes a genuine interest in satisfying my needs (budget, lifestyle, etc) and building a long term relationship. He has always done right by me and truly made my buying experience very pleasant. If you are looking for a great quality vehicle and value for your money, I encourage you to put Acura of Ramsey on your short list. You are sure to have an exceptional buying experience, and I strongly encourage you to reach out and work with Stu Fogler...you wont be disappointed.

stevy123

Jul 5, 2015

Went to get pricing on a new MDX using Edmunds new car pricing. This was one of the dealerships I targeted and I wasn't disappointed. Rafael provided a prompt response, with no pressure to come down for a test drive as he knew i was also considering an Infiniti QX 60. Finally was able to get to the delaer over a week later, was promptly greeted, and assigned to another salesman as Rafael was out. Test drive went well, price provided was quite good, and returned a few days later to buy. Vinicio and Rafael were pleasant to work with when completing the paperwork for the sale, As Rafael was off, and Vinicio busy when i returned to pick yup the car, another salesman, Maher, showed me the intriccaies of the car. Overall, a very well done experience.

Shanz

Jul 2, 2015

Our salesman was knowledgeable as to the car, helped with purchasing process and assisted when we left the lot with the car. Even set up the system in the car before we had driven off the lot.

NIcole

Jul 1, 2015

We have worked with Acura of Ramsey, and Stuart Fogler, in particular, for years. Our experience has always been exemplary. Stuart is extraordinarily efficient (you will NOT waste countless hours haggling). We always leave the dealership very pleased with our lease terms, the transaction and of course, the car. Our experience with their service department is equally pleasant. They are professional, efficient and are eager to ensure that our cars are functioning at their optimal performance. Acura of Ramsey is fantastic!!! We highly recommend both the cars and the dealership.

crv dad

Jun 30, 2015

just bought a used cr-v for my daughter. salesman jay varges was great and his manager elio . they were very honest and did everything they said they would do. even put it in writing! my next car or suv will be bought from them

langelillo

Jun 28, 2015

This is our fourth car from this dealership ... I would totally recommend going to Acura Ramsey to everyone!!!!! We will definitely be going back. We lease our cars and the experience has always been perfect,

Ken123

Jun 27, 2015

Just leased our 5th MDX and first time working with Ramsey Acura. Thank you Rafael Figuereo for your patience and low pressure approach. It was a pleasure working with you on this deal. I would highly recommend this dealership and sales agent to anyone looking for a seamless buying/leasing experience. Ken.

fontesq

Jun 24, 2015

I had been looking to buy an RDX and had been keeping my eye on the listings when a great opportunity popped up at Ramsey Acura. Eli and Elio at Ramsey Acura were fair and forthcoming throughout the purchase process and gave me a fantastic deal. They even let me borrow the car for an hour so I could show it to my wife, who was at home with our new born daughter. A fantastic experience all around.

lyubov92

Jun 17, 2015

Stuart Fogler helped us the first time to purchase our Acura RDX 2013, when we needed to purchase another car we came back to Ramsey Acura. Stuart helped us once again to purchase a brand new Acura MDX 2016, his patience and care made the purchase extremely easy and I would highly recommend Stuart and Ramsey Acura to anyone. Igor Yankovskiy.

Tayber69

Jun 12, 2015

This was an amazing first time experience with this dealership. My salesperson, Jay Vargas was professional right from the initial telephone contac and throughout the buying process. He was very courteous and accommodating beyond anything. He understood what I was looking for to fit my budget. I highly recommend Ramsey Acura. Jay is a true valuable asset to Ramsey Acura.

Bobbie

Jun 10, 2015

We looked in our area to lease an Acura RDX. The prices we got seemed too high for a 2015 when the 2016 was already available. A friend who had purchased Acuras told us to call Stu Folger at Ramsey Acura. We did and he made leasing a car an easy experience. He told us what he had available over the phone since we lived almost 25 miles away. We liked what he said so we took the drive up to Ramsey. Everything Stu said was true. He helped us understand how a SUV works since this was our first SUV.. After getting hojme I had questions on how some of the gadgets worked. Stu said call with any questions I called at 4;30 on a Saturday and Stu took the time to answer all my questions. It was a great experience.

Repeat Customer

Jun 8, 2015

Just purchased my 5th Acura from Ramsey Acura! Stu Fogler is a pleasure to deal with and a true professional. He takes the time to recognize my needs, is well prepared, and makes great deals without haggling. The staff is always very accommodating and help provide a Ritz Carleton type experience. Nick went above and beyond to help with this purchase.

Blue MDX

Jun 3, 2015

This is my second Lease at Acura of Ramsey and Stu makes it happen!! The staff was welcoming, responsive, and courteous. I had the pleasure to deal with (Chuck/Stu/Dolly/Juan) and they were terrific!! A+ in my book!! I would recommend this dealership to all of my friends!!!

JimKgn

May 30, 2015

Rafael Figuereo and the rest of the team at Acura of Ramsey made it possible for me to afford the car I wanted (2016 MDX) . They listened to me and worked with me and I ended up with a deal I was comfortable with.

denise

May 22, 2015

I just purchased a new 2015 RDX, with Stuart Fogler as my salesman. He is a professional thru and thru, and he is "The Man" when it comes to buying a car!. His personality is very welcoming, and he really listened to my questions and concerns. I could tell he was determined to find the "perfect" car for me. I will definitely recommend him to my friends..... Of course, I must say that I have had Acuras since 1995, and I have recommended the cars and the Ramsey service department ever since! I started with Tom Sabiel as my point person so many years ago and he has never disappointed! He is my constant....whenever I need work done on my car, I trust what he recommends and I know he has my best interest at heart. I have also worked with Danny and Charles recently, and I have been very satisfied too. All in all, Acura of Ramsey is the whole package! Denise

Gordon

May 20, 2015

Barry Lavorgna and the rest of the team at Ramsey Acura made it easy for me to lease another MDX. It was a great experience.

bobmel

May 17, 2015

This is the third Acura I have leased through this dealership. Each time I have dealt with Stuart Fogler and each time the service and the deal has been excellent. This last lease was for an Acura ILX since I wanted to stay with a manual transmission. Stu found me the right car at the right time and for a great price. I would very much recommend this dealership and the excellent service Stu provides.

Estelle

May 16, 2015

Ray Fischkelta is my fabulous Salesman. Others were helpful as well. Very friendly atmosphere. Was introduced to the Service Department. This Dealership excels above all .

Lucille

May 15, 2015

This is the second time I purchased an Acura TSX from Acura of Ramsey and not the only dealership I visited. I knew exactly what I wanted and they were able to accommodate me. The sales staff were straightforward and answered all of my questions. I worked with Barry Lavorgna and Elio Perito, both of whom were very personable and professional. I am very satisfied with my experience at Acura of Ramsey and would highly recommend this dealership. A+++

Chris

May 14, 2015

If you are planning to purchase an Acura, this is the dealer you want to visit. I am a repeat owner and would highly recommend!

PeterR

May 6, 2015

Very straightforward and easy lease transaction. I would highly recommend the dealership and the salesperson (Barry LaVorgna). The price was very competitive and the service was excellent.

Sweetep1

May 5, 2015

Hi StuThank you so very much for the friends and family treatment! It was greatly appreciated. Its already known that Acura sells itself. I have to say however, having a salesman with your personality absolutely lessened the stress and made this purchase enjoyable. Next time you speak to Kirk Murray - ask him what it is like for me to make any type of large purchase. Thank you again for everything. I feel I got a great deal and would recommend you to anyone I know who is considering purchasing a new car.Have a wonderful week!Patrice White - S-I-L to Kirk Murray

Madison91

May 1, 2015

I worked with Dwayne to buy a certified MDX. He is courteous, knowledgeable and professional. He went out of his way to work within my budget and I would encourage anyone in the market for an Acura to drive a couple extra miles to work with Dwayne and Acura of Ramsey. If you are trading in, I would strongly suggest you bring a print out of your KBB used car value to the negotiation. That way you know going in what it is worth and nothing will get lost when the dealer does their analysis. If I hadnt done this, my trade-in would have been vastly undervalued - as opposed to getting fair value for it.

mikek10311982

Apr 30, 2015

Stu was awesome and made the deal real smooth. Would not hesitate to recommend him to anyone as this is our 2nd time working with him and would come back for a 3rd.

mikton

Apr 27, 2015

the best experience I have EVER had in car shopping!! Much more than being competitive with the price of the vehicle and my trade, Rafael, my salesperson spent SO much time with us, explaining the options, getting us over to, showing us the service area (Which Ill be at for all my service needs. Rafael wasnt pushy, he was informative, nice, and NO was not in his vocabulary. (And he dealt with my 2 little kids with dignity and grace) If I owned a dealership Rafael would exemplify who I would want to hire. First Class, ALL THE WAY. I am actually LOOKING FORWARD to our next purchase in a couple of years when our current Honda is ready for an upgrade.

bcharap

Apr 26, 2015

The manager Ellio is a good guy. The salesman Manny also is very courteous and attentive. Over all the experience was good. I got the car I wanted, at a price I could afford, and any challenges that occurred were addressed and they compensated me for my patience At the end. I would return.

V & J

Apr 16, 2015

The sales team was knowledgeable and friendly. The showroom waiting area was accommodating for a family. We would return for future purchases. Overall, a pleasant experience.

misselle

Apr 15, 2015

I saw an Acura MDX that I was interested i online. I sent a reply and Robert Grippo responded quickly. In a friendly, non pressured way, he scheduled me to come in for a test drive. Manny Cordero worked with us as well. You would be well served to work with someone as knowledgable and professional as Manny. I never felt like he was trying to 'sell' me, though he was informative and went over key features in-depth. I am confident that anyone looking for a new or used Acura (or any used vehicle at Acura of Ramsey) would be glad to have that experience with Manny &/or Robert. They make a great team, and I can say truly that Manny puts the needs of his customer first. I look forward to working with him on many future purchases!

Robert M.

Apr 7, 2015

It was a pleasant surprise to deal with such kind and honorable people. My experience could not have been better. Everyone from the sales team to the management were true to their word. I have purchased many vehicles and would highly recommend this dealership as one of very high integrity. A special thanks to Stu Fogler, truly a good guy!

zacross

Apr 2, 2015

these guys are smooth talking slick stammers, i would never refer anyone to them and i only i knew what goes back around to them now, i know something, family members, friends or something has come to bite them back in there xxx as they have done unto others!!!

gene12517

Apr 1, 2015

Great service and price.Highly recommended.I had my first hassle free experience with a dealer.Our negotiations were smooth and there was no surprises at the document signing.

ChristopherG

Mar 30, 2015

Very honest and upfront with whole process from start to finish. Extremely smooth and painless finance process. Would recommend this dealership to anyone looking for a new or preowned car.

Mabez88

Mar 30, 2015

My salesman Artie Nevruzian has been wonderful, friendly, and super helpful in the process of leasing both my current and my previous Acura. From greeting to the end of delivery, I was treated like family. He always kept in touch throughout the years so of course I went back when my lease was up. I know I made the best choice in doing business with Acura of Ramsey. I'll recommend them to everyone. From A to Z, 5 stars all the way!

subaruowner

Mar 29, 2015

Bought a trade-In Subaru Forester and had a great experience. We were off the lot the same day. The dealership had already gone over the car and done a lot of maintenance/upgrades such as brakes and tires so it was in drive away shape.

Irisotega

Mar 25, 2015

This was an amazing experience leasing with Acure of Ramsey my old lease was up and I was shopping for new cars I've always lease Honda Accords and I wanted to try something new and my sales person Rafael Figuereo very informative and extremely professionals and helped me pick my new car, and signing the final paperwork to drive home went even smoother and fast thanks to JB Navarro. love my new 2015 RDX and I will definitely be returning...

mercas678

Mar 21, 2015

Easy to work with. Knowledgeable, with no haggling necessary. This is my dealership from now on. Dwayne Campbell is the best salesman I have worked with in years. His never giving up attitude helped me to choose the car that was best for me. Thank You!

chrisandale

Mar 18, 2015

My husband and I are extremely happy with our new vehicle, the 2015 Acura RDX. We have definitely put it to the test this winter with all the snow. It performed like a champion. We really have Stuart Fogler to thank. We first met him in 2013 when we came in to Acura Ramsey looking for a sedan. We fell in love with the TSX and Stuart worked with us and made the whole process easy, pleasant and hassle-free. Since then, we continue to recommend Acura Ramsey to both family and friends. Recently, my husband called Stuart to let him know that we were looking for a larger vehicle since we are expecting our first child in May. We stopped by, test drove the RDX, spoke with Stuart and that same day put a down payment on the RDX. Stuart is a true pleasure to work with and has continued to make our experience at Acura Ramsey a great one. Acura Ramsey is truly lucky to have him!

multhms

Mar 18, 2015

Great group of professionals. Always do business in a first class manner. Barry and Stu get 5 stars. I am a no nonsense customer and I appreciate getting unfiltered information and quick action. They delivered, once again, on all fronts.

LondonMulcahy

Mar 7, 2015

The lease experience with Stuart Fogler was awesome. He was very knowledgeable and accommodating. Would recommend Acura of Ramsey and Stuart to family and friends.

thatsmitcray

Mar 6, 2015

I walked in to Ramsey Acura as an educated consumer looking for two vehicles. Bob Anzalone was extremely courteous and polite as well as informative. Bob and Stu Fogler together put together two amazing deals for my wife and I. I couldn't be happier with my new TLX thus far and I'm sure my wife will love her RDX when she picks it up next week. JB did a seamless and speedy transaction in the finance department.I will be referring Ramsey Acura to anyone who inquires. Bob, Stu, Chuck, and JB are a pleasure to deal with. And I hope to deal with them for years to come.-Alex

Crochet4203

Mar 4, 2015

Great dealership. The salesman Rafael Figuereo was great. No pressure sales and a great experience. The vehicle was in stock and we were able to pick it up right away. Our financial consultant David Schnapper had everything ready when we pick up the car.

mschoenbart

Mar 3, 2015

Leasing my 3rd Acura.Very pleasant experience. The vehicle we wanted was in stock and available, at the right price.Salesman was professional and eliminated the typical dealership drama.

sbreyer

Mar 2, 2015

I have been leasing new cars with Joe and Stu now for over 12 years! This is my fourth Acura and I could not be more pleased. Buying or Leasing a new car use to be a stressful situation when going to other dealerships. Not with these guys. Not only are they easy-going with a no pressure, no hassle atmosphere. They streamline everything for you, making the experience so smooth and enjoyable. I can say equally wonderful things about their service department, who bends over backwards to help their customers. I would never consider buying or leasing another Acura from anyone but these guys.

dviv716

Feb 21, 2015

I would definitely recommend this dealership as well as our sales consultant, Bob Zimmer. Bob was extremely helpful and both my husband and I felt very comfortable with him. This was my first lease so I had many questions. Both Bob and JB in the finance dept. were a pleasure to work with. The Acura TLX is a truly amazing car and I'm glad I had such a great experience on my first day getting it. Thank you!!

AlanSand

Feb 14, 2015

Our sales consultant was Dwayne Campbell. Dwayne was friendly, courteous, professional and his pricing was very competitive. Finance paperwork went very smoothly and David made it painless.I would strongly recommend this dealership.

larry may

Feb 6, 2015

Would recommend them to everyone. Each party from Stu Fogler to service representative Tom Sabeil are complete professionals and make the buying & service experience quite satisfying. Acura at Ramsey should be the Model used throughout the country at all other Acura dealers

Ital128

Feb 6, 2015

I recently did an early end of lease with my TSX and got the TLX. Love the design interior and exterior. I worked with 3 great guys: Stu (sales), Chuck & David (finance). I highly recommend you only deal with them. They are the only ones upstairs who know the everything.

QQQ

Feb 3, 2015

Great buying experience. I needed a car right away due to an accident and we were able to close a deal quickly and fairly with the ability to pick up the car the next day. The paperwork was prepared in advance and they walked me through quickly and efficiently.

NuDreamer

Jan 29, 2015

The entire experience with Ramsey Acura has been absolutely amazing, smooth, and basically perfect thanks to Rafael and the professionals on their team.Rafael Figuereo was courteous, efficient, patient, and his prompt email replies made the buying process straightforward. He worked to immediately resolve any small or potential issues we could have encountered along the way, was extremely knowledgeable about the car's features, and I felt that he genuinely cared about me as a customer. He was even able to have me picked up at the Allendale train station since I came from Long Island by train after a two and a half hour trip.I am still shocked that I was able to come in on December 31st, complete the purchase process, and pick up the car with all options installed on the same day. I will remember this buying experience for the rest of my life, especially since this was our first new car purchase. The price was excellent as well and there were absolutely no pressure tactics to upsell or shift the initially quoted great price.I will not hesitate to refer all of my friends to Rafael Figuereo specifically and to Ramsey Acura in general. The financial paperwork was ready and the signing process was spectacularly efficient: all of my questions were answered about the paperwork and I wish I remembered the name of the young man who guided the signing of the financial and other documents - he was well prepared as well.Rafael's care, honesty, and dedication completely changed my perception of what the car buying process should be.Thank You for the new car, the buying experience, and Happy New Year to You and your Great team!

arbanko

Jan 23, 2015

Leased a TLX and found the staff to be both professional and informative. They explained the features of the various vehicles available. They provided us with a demo which allowed us to actually experience the vehicle's handling and ride. Would recommend the dealership and professionals who assisted us to anyone interested in buying or leasing and Acura.

LindaL

Jan 22, 2015

What more can I say...this is our 4th Acura. They must be doing something right! From our very first one back in 2006 to our most recent delivery of our 2015 RDX, Acura of Ramsey has consistently proved themselves to be "The Best All Around" in friendliness, sales and service. From the minute we walked in the door we were warmly greeted by Stu Fogler, who we have had the pleasure of working with in the past. Once again, he proved himself to be a great guy, professional, efficient and very knowledgeable, taking the time to answer any questions we might have had. He handled all the details, making the paperwork process effortless for us. We couldn't be more happy with our new RDX and look forward to a continuing relationship in the future. Highly recommend Acura of Ramsey for sure! P.S Kudos to Joe Rauch also for always making us feel welcomed back!

Fatty711

Jan 16, 2015

Like most people, I find buying a car a bit tedious. Acura of Ramsey completely changed that. Elijah and Elio worked together to get me a very fair deal on my trade and the car that I purchased. We all understand that car dealership are in the business to make money and unfortunately most places make this very difficult and are sleazy. THIS PLACE ISN'T LIKE THAT ONE BIT. They are PROFESSIONAL, RESPECTFUL, AND value their clients very much! I visited another Acura dealership on RT 17, and they were atrocious. I would recommend Acura of Ramsey to ANYONE!

dmb

Jan 16, 2015

I recently took delivery of a certified 2014 ILX. One test drive was all it took - but on top of that, it was the best buying experience ever. Professional, efficient, and extremely helpful. They handled all the details with minimal effort required by me, and helped me figure out some of the confusing things in the tech package that I couldn't do on my own. I was greeted by name when I returned a week later for my plates - all in all a great buying experience.

josette8

Jan 15, 2015

I recently pruchased my 2nd 2015 Acura ILX and I could not be any happier with how smooth and effortless everything worked out. I had the pleasure of working with a few people, Rafael Figuereo (salesman), JB Navaro (finance guy) and David Schnapper (finance guy), who by far have exceeded any possible expectations one would have walking into a car dealership. They made sure I received the best possible rate and my payments are right where I wanted them to be with what I wanted to put down. The shear knowledge and attention to detail was subpurb, which is hard to do considering I am very detail oriented and am one of those that ask every question down to the fine print. But low and behold, they were all patient, friendly and always reached out to me via email or phone each step of the way when I could not be present at the dealrership. If you are in the market to buy an Acura, I would highly reccomend to go straight to Rafael at Acura of Ramsey (do not pass go, do not collect $200) haha. I am serious though, you will not only be happy with your results, but wont be stressed with the process. Happy car shopping!!!

Kris10

Jan 15, 2015

My Sales Consultant Artie Nevruzian was the best! He was very friendly and straightforward during my leasing process. Also extremely helpful explainig all the fabulous features of my new Acura TLX. Would definitely recommend to my family & friends. - Kristen

Bob

Jan 14, 2015

I just took delivery of a 2015 RLX from Acura of Ramsey. It is the second car that I have leased from Stu Fogler at this dealer. Everything about my experience was first rate. Acura of Ramsey isn't the dealer that is closest to my home, but it is the one from which I chose to lease my Acuras.

Liu

Jan 10, 2015

I bought an Acura MDX on Dec. 6, 2014. After paying for car, dealer tacked on additional charge 10 days later. This was done despite no paperwork mentioning additional charge when I bought the car. The original salesman (Robert Zimmer) was good. But the salesman/account person (David Schnapper) was impersonl and officious, hurrying me through the signing/closing process without giving me any paperwork about the additional, later charge. The general manager (Joe Rauch) was very unhelpful, even refusing my first two requests to email me the Acura USA Customer Service address so I could lodge a complaint. He finally gave me this info but, like Mr. Schnapper, left a very impression with me. Overall, a bad experience. Their haughty attitude is probably from treating many other customers the same way.

She

Dec 30, 2014

I went in to have routine service done in the morning and had great service from Tommy. As I was leaving I inquired about another vehicle that I saw on the lot. I went in by Stuart, was greeted by my name and introduced to Manny for a test drive. He was so accomodating and amazing!!! He explained everything with no pressure at all. He was so courteous and knowledgeable that. I left with another car! Best deal around, gorgeous car, great staff!!!! Best dealership in NJ, I live an hour away and would drive 2 for such great customer service. This is our 6th car from Ramsey Acura. GREAT TEAM!

kal186

Dec 26, 2014

Barry was friendly and straightforward with our leasing process which is much appreciated. There was no back and forth with prices that often occurs at other dealerships. Barry has continued to be extremely helpful and provide us with assistance as we settle into our new car.

catherine ortega

Dec 15, 2014

The two gentleman that helped me were great. It was a great experience. They were excellent, knowledgeable and trustworthy. The communication was great. Acura of Ramsey is the way to go!

Laura Pacelli

Dec 15, 2014

Buying/Leasing a car can always be a hassle, but never with Acura Ramsey. Stu Fogler has yet again exceeded my expectations. He was able to accomodate our price range, while getting us into the RDX that we wanted. Paperwork was a breeze and very funny as he has a great personality. This is now my second Acura that I have leased through Stu and I hope to continue for many years to come. I love my new Acura RDX! Thank you Ramsey :)

Yelena Denega

Dec 15, 2014

Want to thank again our sales & leasing consultant Bob Anzalone for making buying a new car a very pleasant experience. Bob was friendly, courteous, professional and knowledgeable. All our questions were answered, we felt special and welcome and never pressured. I would recommend Acura of Ramsey to my friends and co-workers.

joemccar

Dec 11, 2014

I was taken care of immediately, all my issues were addressed and taken care of, and I left with a smile on my face. I will share with my friends.

IMej0824

Dec 4, 2014

This was an amazing first time car leasing experience. As my salesperson, Rafael Figuereo was not only professional right from the initial telephone contact, but throughout the end. He was very courteous and accommodating beyond anything. He understood what I was looking for to fit my budget and he certainly made it happen. Rafael made the whole process pleasant and enjoyable without ever making me feel pressured. Due to the diligence and effort put forth by Rafael in pursuit to customer service satisfaction, I was able to choose Ramsey Acura over any of the other Acura dealerships. He was absolutely the best and because of him I would highly recommend Ramsey Acura to anybody. Rafael is a true valuable asset to Ramsey Acura.

rplass

Dec 3, 2014

Just a few words to express our experience with the Ramsey Dealership. My Wife and I found this dealership to be not just friendly,but very professional. I have had experiences from other dealers that were actually pushy to the extent of turning my buying a car to the point we had to just walkout of the dealership. We did not find that at all with Ramsey. they made you as a customer feel special. they were customer satisfaction driven. In my book this Dealership is a model for all other Dealerships should follow. Again thank you for wonderful experience. Robert and Phyllis Plass

MattRacer

Dec 2, 2014

I had a disappointing and sad experience during my purchase of a 2015 TLX Advance 4 Wheel Drive . This is not my first time purchasing a car from Acura , this is actually my third vehicle from Acura and you would think Acura as a whole values their customer but honestly maybe they did in the past but NOT ANYMORE . The quality and moral of Acura has declined and is very low . I would like everyone to beware of this , first of all my brand new vehicle is 2 weeks old and is perfect now because I fixed the issue with great expense but it was all worth it . I would however like to write this post so everyone knows that when purchasing any 2015 Acura please be careful of these items I am going to mention . Inspect it yourself or question your sales and service consultant . Last Monday 17th November 2014 , I experienced a flat tire in Manhattan New York where I reside and to my amazement ......... the first thing anyone would do which is normal is fix it on your own so you take it to a tire shop or dealership to be fixed however this was not the case at all . The vehicle had NO SPARE TIRE and I was not told this at my initial sale / purchase which is HORRIBLE for any customer . The customer has to RIGHT TO KNOW and given the choice what to do but as a whole Acura making vehicles like this is NO GOOD because it is a HAZARD AND DANGER TO THE CUSTOMER . I understand TECHNOLOGY is changing but ACURA NEEDS TO PUT THIS OUT THERE TO ANY CUSTOMER as usual this a money making issue for Acura now because if they tell you the vehicle has no spare tire you have to purchase one on your own or purchase one with them . More expense for you . Coming back to me Current issue which is still going on as I have now picked this issue up with ACURA CLIENT RELATIONS , I have a case number so this is not a light issue especially for anyone with a new vehicle or old vehicle . While encountering my flat tire on Monday since there was no spare tire within the vehicle was angry and I began to use their " SO CALLED TIRE SEALANT KIT FOR A FLAT TIRE " in nutshell ACURA version of a tire pump which is horrible . THIS TIRE SEALANT PUMP SEALED NOTHING ............... NOTHING I TELL YOU . The pump NEVER WORKED ONE BIT . This was my second disappointment and not the wheel that had the flat had WHEEL LOCKS to my horror the SO CALLED KEY FOR THE WHEEL LOCK did not work at all and the vehicle comes with NO WRENCH to remove the wheel lock despite everything going on . As a whole all three items are very vital and dangerous to your life and everyone on this site should be aware of it . This is a big disappointment on Acura as a whole and they need to remodel and recheck their design of this vehicle next time or any other vehicle they would like to design . This vehicle is truly the best and very powerful however it lacks vital simple items which are important . The flat tire sealant pump does not work at all as I mentioned above please be aware and there is no spare tire for the customer unless you purchase one on your own or from the company . Therefore if you get a flat the pump ONLY works if your tire has a hole JUST THE RIGHT SIZE FOR THE PUMP TO WORK ............ so everyone out there please pay attention to this . The third thing on your tires as mentioned by me before , the wheel locks are placed on all four tires however the vehicle has a key which may or may not work and there is no wrench within the car to open the locks . This is a great risk and a definitely NO on Acura as a whole . I took my pump and wheel to be inspected and the service person never updated with the outcome and forgot me completely hence no help from him . POOR SERVICE . I don't recommend this place and please be aware of your purchase of any 2015 Acura models it is a SAFETY ISSUE FOR YOU AS A WHOLE . My situation is ongoing at the moment , as I am currently holding Acura Client Relation responsible to giving me a NEW BRAND TIRE SEALANT PUMP AND A NEW SPARE TIRE IN PLACE OF THIS ONE THAT REQUIRES FIXING , FREE OF CHARGE . RAMSEY OF ACURA WAS OF NO HELP IN ASSISTING ME , they are horrible and did not have the courtesy and professionalism to let me know that this vehicle comes with no spare tire and no wrench to change a tire as well as the sealant tire pump is useless to begin with for anyone . I have reported this to Acura client relation . At this time , I have fixed my tires with every penny I paid for which was all worth it , I purchased 4 BRAND NEW MICHELIN RUN FLAT TIRES THE BEST INDEED FROM TIRE/TIRERACK . NOW THIS IS fabulous service from them , my car runs amazing now . This expensive vehicle also came standard with GOODYEAR EAGLE TIRES not a good thing to begin with as well . Anyway I wish to say in my closing please guys out there be careful and be safe . Take care of your own vehicle as you can see I am fighting currently to get acknowledged for their mistake but I will fight to the end until this matter is solved . Thanks to my great efforts my vehicle is perfect now .

mauricio.souza.7549185

Nov 29, 2014

Rafael Figuereo was very professional and courteous. The buying experience was great and on top of that he added the rubber mats which complete our expectations. Would certainly refer him to friends.

MattRacer

Nov 26, 2014

Heron Dedios in the Service Department of Acura of Ramsey is simply excellent and amazing . Wonderful guy and I would always visit this service department because of him . He is the real figure of great and excellent service . Thank you so much always

mzerrenner

Nov 25, 2014

This was by far the most pleasant car buying experience I've ever had. My salesman, Rafael was very friendly and so accommodating. Elio, the used car manager, gave me a good price for the Tahoe I was trading in and we were able to negotiate a comfortable price for the MDX. Rafael was able to get me the MDX I wanted with all of my "wish list" accessories. I drove the car off the lot the same night. After signing all the finance papers Rafael showed me the computer system and features and helped me get my Bluetooth synced with my iPhone. I would highly recommend this dealership.

Spooky22

Nov 25, 2014

Everyone dreads going to a dealership to buy or lease a vehicle. I would like to take a moment to write abouthow working with my salesmen Rafael Figuereo made me feel differently about the process. He was willing to listen to the needs of what was best for my family , regardless of making the sale. He was very patient and we felt no pressure to move forward with this dealership (especially being able to test drive without him). He was friendly , yet very professional. My family and I are very happy in our decision to have made a car deal with Ramsy Acura and having a GREAT salesman made our experience very gratifying. Not to mention the Acura MDX is a really nice car! We will definately consider returning when our lease expires.

jay.justino

Nov 25, 2014

I was looking for a particular car, a 2008 Acura TSX black on black to be exact. I did research online and saw Acura of Ramsey had the exact vehicle I was looking for. Before making the trip up there since I live by the jersey shore I visited Acura of Ocean to see if they may have the car I was interested in buying. I was very disappointed with their service. To be brief they basically tried talking me into getting different cars that I didn't even want. So I made the 1hr 45mins drive up to Acura of Ramsey and it ended up being well worth the trip. I worked with Elijah Ospina who was very friendly, honest, and real. He was very upfront with me and a very trustworthy salesman. He even pulled some strings for me and very helpful everything worked out perfect. Their prices are very affordable compared to other dealers. They provided me with excellent service and It was the best experience I had purchasing a car thus far. I highly recommend buying a car from them and I'm sure I will go to them for future car buying. Thanks Acura of Ramsey!!

Velma Smith

Nov 21, 2014

The sale person was very friendly and professional. He understand what I was looking for to fit into my budget. I bought the very first car Dwayne showed me.Dwayne is an excellent sales person who have the customers interest in mind. I will recommend my family and friends ask for Dwayne.

Champ12me3

Nov 19, 2014

My wife and I were tossing around whether we should upgrade to an Acura. We didn't think that we could afford it. We went to ramsey acura just to look. Stu Fogler showed us around and was very patient and knowledgeable in answering our questions. We never felt rushed or forced into making a deal like other dealerships do. Stu gave us a great deal and the car was in our driveway that same night. There were no surprises with the pricing. The lease payments came in at the same price that Stu quoted. We love our new TLX. Thanks Ramsey Acura!

jleonard1128

Nov 19, 2014

I was in the market for a used vehicle and the sales person and manager provided me an excellent experience. The level of service was excellent, they showed me a few cars and gave me prices on them. The prices were better than any other dealership. This was the quickest car purchase I ever had, they made it simple, easy, and extremely quick. I enjoyed working with everyone and would highly recommend buying a car from them compared to other dealers.

harvey.nadel

Nov 17, 2014

I have had occasion to purchase and lease many vehicles for many years however this experience at Acura of Ramsey was the most pleasant one we ever had. Our salesman "Artie N" was professional, informative, knowledgeable in every way possible. He made the experience of leasing our fourth Acura a real joy. We look forward to continuing doing business with Ramsey in the future.

Aduva

Nov 17, 2014

I was in the market just to look around at the cars That I had an interest in when my lease was up with my current vehicle. I truly had no intentions of leaving with a new car just yet, since I was uneducated on what my options were. When I walked into this dealership, I was greeted by a woman with a smile that made me feel like I knew her for years. Her name was Ann and she wanted me to connect with Stu Fogler, since, she knew he could answer any and all questions that I had. Not only was he extremely knowledgable about the car I was interested in, he was patient and sincere. Those are qualities that I look for in my personal life, nevermind a car representative. Stu worked his magic! He got me out of my old lease and before I knew it, I was part of the Acura family. We even had some laughs along the way. The gentleman in the finance department, David was also very thorough in explaining all the details once you sign for a new car. I would absolutely recommend this dealership not only for the quality of the product but the overall experience I had. I can not wait to pick up my new plates to say thank you again!

Gpeterson14

Nov 16, 2014

Barry was great to work with and made the experience comfortable and quick. It took a few days to find the vehicle, but he kept me posted through the process.Thanks Barry!

joeg10

Nov 15, 2014

This is my third Vehicle Purchased from Acura of Ramsey. The experience is always so terrific. The car is delivered cleaner than any dealership I have ever been to and delivery experience is top notch. I always feel like I made a smart purchase with no pressure but real advice. For example they suggested the purchase of the tire/rim warranty on my first purchase and I have purchased and needed it on the subsequent vehicles.(it saved me a fortune)Stu Fogler is always a pleasure.

whitejacket

Nov 14, 2014

My 85 year old mom wanted a car, I found several suitable models online, but after review and some time shopping and test-driving, it became obvious that the choice was Acura of Ramsey. Mom is still sharp, but I try and do everything possible to help her, extra-especially when it comes to buying or servicing her cars. Elio and his pre-owned team were gentlemen, they were patient and the car was EXACTLY as they described it. We bought it from them and they treated us fairly and made the entire process a pleasure.... they treated us like family. I would very highly recommend this dealer to anyone. Can't say enough great things about them. Very very trustworthy and professional is probably the best way to express all of this in summary.

abager

Nov 12, 2014

Great experience at Ramsey Acura. I love my new car. Stuart Fogler was very helpful and got me exactly what I wanted. I was in and out of the dealership in no time.

212sanjay

Nov 11, 2014

So I had an opportunity to work with Juan B Navarro , Stuart very nice and pleasant guy very professional .My Review on this is towards Juan B Navarro. Very un-professional person due to holes which were caused by me the customer after removing my Body kit from a returned lease.Price was good on the lease .Juan states in a text he doesn't want my business which I took as don't come back to dealership.Also tells me be a MAN about it . I will use your advise JB and take my business else where.This is not my first lease from him.Thank you Stuart for finishing up the lease and for the great deal .

pyu

Nov 4, 2014

I came across a 2012 vw gli on cars.com and it led me to Acura of Ramsey. The price was definitely unbeatable. The first time I stopped by Jay helped me. After test driving the car, I was 75% sure I was going to buy it. Then the next day came and Dwayne and Elio assisted me in finalizing the price. Came out of the dealership a poor but happy man. I was in and out of the dealership in no time.

juliodsousa

Nov 4, 2014

While searching up for Lexus ISF, I came across Ramsey Acura to have the exact one that I was looking for, Ultrasonic Blue Lexus ISF with Alpine/White Leather Seats (rare, special edition), beautiful fast machine and they had it for a fantastic price. Came in, great young man named (Manual Cordero AKA Manny) took care of me, I took the machine for a quick ride and I loved it !!! Manny and the financial guy in the back (JB Navarro) treated me with respect, manner, completely honest and reliable with me. They both was able to work with me, no "hidden fees" like other dealers out there, basically they did a fantastic job and I'm pretty sure, they treat all customers the same way I got treated. I give them a both 5 stars !! Would deff recommend you to speak with (Manny) best sales person and let him know that Julio from Long Branch, NJ (Lexus ISF) sent you !! You won't regret !Cheers,Julio - Blue Lexus ISF

quel2533

Oct 30, 2014

I recently visited Acura of Ramsey to find a truck for my son. Joe, Elio, Rafael and JB were friendly, helpful and professional. After telling them what I wanted, Elio quickly found the truck and a deal was quickly made. Not only did they go above and beyond completing the transaction in a most pleasant and professional manner but they also had the truck detailed before I picked it up. I truly appreciate the friendly and professional demeanor. My husband also just bought a truck as well and not to mention my whole family recently bought cars and trucks from them as well. I will gladly recommend Acura of Ramsey dealership as a 10 plus to others. Dealing with Joe, Elio, Rafael and JB was the motivation to purchase 2 trucks from Acura of Ramsey. I am truly satisfied with my overall experience with Acura of Ramsey!Thanks you so much Elio, Rafael and Joe!

pjrems

Oct 27, 2014

bought my 2013 TSX and have to say that my salesmen Dwayne Campbell was so helpful and a true gentleman made sure everything was done right and as for the staff everybody was great a real nice dealership i would recommend this dealer as a 10 plus

keikoboy

Oct 20, 2014

I purchased a car at Mahwah Honda and met a gentleman by the name of Joe Donegan. He was such a pleasure to deal with so when I decided to purchase an MDX, I asked him if he knows anyone just like him who sells Acura. He introduced me to Stuart (Stu) Fogler at Acura of Ramsey which is under the same owner as Mahwah Honda. I had the exact same experience with Stu which was a straight up negotiation without any BS where I was extremely happy with both the car and the deal. I believe these guys work to retain the clients for the long run instead of making one quick sale for the day. I would recommend Acura of Ramsey and Stu any day. You won't go wrong here.

Exer57z

Oct 19, 2014

I am satisfied with my overall experience at Acura Of Ramsey. Elijah was very personable. Used car manager Elio Perito was extremely helpful in handling matters . Thank you so much Elio.

michael.e.milfort

Oct 10, 2014

I have to say this was the best experience I have ever had with a car dealer. I walked in was greeted promptly at the front desk. Jay was my salesperson, there was no sales pressure asked what I wanted to see showed me 3-4 cars test drove one, fell in love with it. Then there was the dreaded credit check, pre application politics. I have to say this was the smoothest process I have ever been through there was no politics, there was no haggling, there was no giving up your first born. David reassured me he would land the deal and he got me a better interest rate. I will definitely recommend this dealer to my friends and continue to buy from Acura of Ramsey. Thank you Jay and David for a pleasant experience.

David Schept

Oct 10, 2014

Dealing with Stu was a pleasure . There was a marked absence of the usual car-dealer pressure. All questions were answered more than adequately. All aspects of the deal, and the car itself, were thoroughly discussed. Conversation was interesting, and very personable.

Joanna3220

Oct 9, 2014

Bob and Stu were very helpful and very friendly! This is my second car from there and every time I walk in there they all assist me with smiles. You can't beat the prices that Acura of Ramsey! Also, David, the gentleman who helped me with the financial approval part was great! They made the process a speedy one every time I walk in there.

astor.yelangueuzian

Oct 9, 2014

Bob (the Italian) really helped me out. He took his time and answered all my questions. I never felt pressured to commit to any car or payment program. His professionalism was great. That said, the entire dealership demonstrated the same behavior. All of them were friendly, kind, patient and understanding.

fourets

Sep 30, 2014

I have bought multiple cars from Stu and it is always a pleasure to work with him. He is professional, punctual, thorough and a great guy. I know that I am in good hands.Steve T

jwil409

Sep 26, 2014

Pleasant experience all around. Rafael was very pleasant, patient and extremely helpful as I wasn't sure what type of vehicle I wanted; SUV vs sedan. Absolutely no pressure at any time. Rafael knows his vehicles and explained the operation of my choice, the TLX very thoroughly...felt very comfortable at the dealership and love my new car! I would recommend both Rafael and dealership without hesitation.

don.bearden.12

Sep 25, 2014

The morning after my web search for a used Acura TSX I got a call from a guy named Manny Cordero at Acura of Ramsey saying they just got a 2009 Acura TSX in and it probably wouldn't be there for long. They hadn't even had time to photograph it. I came in and Manny took me through the various features offered on this TSX, including the tech package which was new to me. He was well aware that this was a year of the TSX that is considered one of the best for this model. Well, the folks there then gave me a fair rate on my trade-in and brought the TSX to a price I was happy to pay. They detailed the car beautifully for me and when I picked it up a few days later I was thrilled. It really looks brand new. Dealing with these folks couldn't have been more pleasant and they couldn't have been more helpful even later when I came in to get my plates and registration. This is the easiest car purchase I've made I'm my life. So thanks to Manny Cordero and the crew at Acura of Ramsey. I couldn't be happier.

Jeff56

Sep 25, 2014

This is the 5th car I have leased or purchased from Acura of Ramsey. From the Sales team to the service team everyone was very easy to deal with. I always feel very comfortable. Thanks. I love my new TLX

Nusspickel

Sep 23, 2014

Greta buying experience. I usually keep cars five to eight years so buying a car is not a frequent experience. I did shop three other dealers for the MDX and Ramsey Acura was better by far, both service and price

angyl2314

Sep 19, 2014

From the moment I walked in I felt totally at ease. I was greeted promptly by the assistant sales manager, Stu, who seemed genuine in asking what I was interested in. I told him which car I wanted to see, he handed me the keys, showed me the car's basic features, and sent me on a test drive telling me to return in a little while. I loved that! There was no pressure, and I was not confined to the vehicle with a sales person when test driving the vehicle. Upon my return, I met with the Stu, and again, I felt so comfortable. Aside from absolutely falling in love with the RDX, the fact that Stu was so friendly, courteous and honest really sealed the deal. It was nice not having to broker a deal, bargain, haggle or negotiate. Everything was very clear and concise; it was truly refreshing! Also, working with Juan, the finance manager, was equally as enjoyable. I was so exceptionally happy with the entire experience, from start to finish, and absolutely love my new car!

gail.robinson.3323

Sep 18, 2014

After having Jeeps and 4 wheel drive for many years we decided to go with another vehicle. Based on all the recalls out there we decided to go with an Acura and I couldn't be happier. Barry was very personable and a pleasure to work with and I will recommend him to anyone I know who is looking for a new (or leased) vehicle.

Noel arzadon

Sep 18, 2014

Stu and Charles (sales manager), Rafael (sales person), and forgot the name (of the finance person) made my sales experience at the dealership very pleasing. On top of that my pre and post sales experience were excellent also. I will continue to to bring my business and have already recommended them to family and friends.

fjs36

Sep 16, 2014

As a lifelong Honda customer, I deceided to upgrade to Acura. Some minor bumps wtih the technology.. Danny went above and beyond to make sure that I was takn care of in a timely manner wtih no impact on my time. The sevvice level was above and beyond my expectations. Ramsey Acura service is fanstastic. Theyse guys know how to run their shop!

shelly11

Sep 15, 2014

My salesperson, Artie, made this whole experience very easy and pleasurable. He took the time to explain everything to me and offered to explain even more should the need arise. I will recommend him to everyone as well as recommending Acura of Ramsey as my dealership.

chinoprieto

Sep 12, 2014

I'm Happy With The Customer Service I Receive At This Location. This Is The Second Acura I've Purchased At Acura Of Ramsey And The Service Was Exceptional Both Times. I've Purchased A 2009 TSX And Just Recently Purchased The 2015 TLX. Highly Recommend!!!

Jillmcgovern

Sep 12, 2014

Excellent service -- courteous and efficient as always. I have been using this dealership for about 10 years and am always extremely satisfied with their service and sales.

kkshelton

Sep 10, 2014

We just purchased our first Acura and we could not be more pleased with our decision. Our sales associate Rafael Figuereo was the best and that is no exaggeration! Rafael's customer focused sales nature and no pressure sales tactics is what we valued most from the whole experience. He listened to our wants and needs and took the time to demonstrate how Acura was the answer in meeting all of our demands in an SUV. If our experience with Rafael is any indication of how the Acura Ramsey family takes care of it's customers then I must say we are in good, capable hands. Thanks Rafael and thanks Acura of Ramsey!

jbrodsky

Sep 6, 2014

I just leased my third Acura from Acura of Ramsey and each time it has been a great experience. Working with Stu Fogler really made what can be a very frustrating process into an easy and most of all quick process. I would highly recommend this dealership and Stu to anyone in the market for a new Acura.

keosayian

Sep 3, 2014

Excellent experience everytime. Make the buying experience enjoyable and relaxing. No pressure tactics, And on top of the sales department, the service department is top notch. Make the service side so much more enjoyable then most dealerships.

Garnek

Sep 3, 2014

I leased three Acura cars from Stuart,Fogler and I must say he is a fantastic salesperson. I checked with many other Acura Dealerships and I always end up leasing from Stuart. He is a one of a kind guy and a pleasure to work with. As far as pricing he always got me what I needed. We made a deal and he threw things in, to make me happy. The dealership was a pleasure to work with. Stu rocks! This is my 4th Acura so I am hooked.

bpguiney

Sep 3, 2014

I just leased my second new Acura in as many years from Acura of Ramsey. The first was a TL (in January 2013); this time it was a 2015 MDX. I worked with Rafael on both occasions. He is knowledgable about the vehicles, very responsive to calls and e-mails, and very easy to work with. He is a consummate professional and a class act. Negotiating the price of a new car can be stressful and irritating - but with Rafael we both had all our cards on the table within a few days. I have visited a lot of dealerships and worked with a lot of salesmen and often leave the experience frustrated and annoyed by the gamesmanship and the constant back and forth. Rafael eschews this non-sensical approach to selling cars and instead is honest and straightforward about what he can and can't do. There's always going to be some negotiation regarding the price of a new car, but Rafael makes it less adversarial than any other salesman I have ever encountered. I cannot imagine ever buying an Acura from any other dealership or any other salesman.

neat networks

Sep 1, 2014

The service here is excellent. My sales person Stu (Stuart Fogler) knows all the ins and outs of acura vehicles which help to make my buying experience pleasant. The General Manager Joe Rauch and his staff are one of the best supporting teams to work with, they all help to make my wife and I car buying experience last week great. We ended up purchasing two cars instead of one. Thanks Guys. Also Tom in service is a great contact with making sure you care keeps up with everyday wear and tear.

Vlad74

Aug 31, 2014

I enjoyed my buying experience at Acura of Ramsey because there were no high pressure sales tactics. Rafael listened to my needs and my budget and got me the exact car I wanted. Rafael went out of his way to find me the color and trim I wanted even though stock was limited. I had such a horrible experience dealing with the service department at Paragon Acura in Queens that I was seriously contemplating leaving the Acura brand. I was introduced to the guys in the service department and they were very professional and knowledgeable. The guys at Ramsey restored my faith. I love my new MDX. If you are considering an Acura I would highly recommend Acura of Ramsey.

George Mylnikov

Aug 24, 2014

Stewart Fogler was very helpful. We get the right car for a reasonable price. The paperwork and service was handled well. Overall, I would recommend this dealer.

drdog14

Aug 24, 2014

Artie did a great job of letting the car speak for itself. Not a high pressure sale, just facts and informative. He was great, friendly, experienced, knew the car.The downside was the finance person, JB. He continuously took phone calls while I was trying to go over paperwork with him. Extremely rude by doing that. He also did not return the multiple phone calls we put out to him, in addition to an email concerning warranties. Not a good representation of your dealership.Any rating less than 5 star is completely about the finance section and dissatisfaction I felt with JB

adamor1

Aug 22, 2014

Artie Nevruzian went out of his way to find desired color on limited remaining inventory of 2014 TL Technology Packge model. No hassle great price w/trade-in and outstanding customer service made the purchase a no brainer. Best car buying experience I've ever had. Highly recommend Acura of Ramsey and Artie!!

stelling

Aug 21, 2014

From the moment I walked in, Barry Lavorgna was friendly, but not overbearing or high pressure. He and Chuck Lomolino were very straightforward, no nonsense and very accommodating. No games with pricing. No hassles. I traded in my nine year old Acura TL and received an excellent trade-in price. The RDX I wanted was not in any local inventory, so they ordered one for me, and wanted to make sure I was okay with waiting. The car arrived in two weeks (very timely), and when we went to pick up the vehicle, the financial person had all the paperwork ready to go and the process went quickly and efficiently. Barry and the dealership followed up to make sure everything was to my liking. Very friendly. Very helpful. Will definitely return to Ramsey Acura for future purchases and highly recommend this dealership to anyone for an excellent quality vehicle and staff!

Richard Kwon

Aug 16, 2014

This was not my first certified pre-owned Acura, but definitely one of the most professional transactions I've had at any certified Acura used car sales centers. No pressure, and also a courteous with a diligent staff especially during a busy Saturday afternoon. Would recommend and would also return for future business. Everyone we've encountered even down to the receptionist was diligent in their duties in order to move along the transaction. They are exemplary models of what good service can be and my wife and I were definitely impressed with their pre-owned sales team. Great job and a special thank you to Elio Perito & Jay Vargas for your professionalism.

Cathy50

Aug 15, 2014

Michael Kurtz was our salesman. He was very pleasant to buy a car from. He worked quickly and efficiently to get all the paperwork in order. On the day of the our picking up our new MDX he spent over an hour with us in the car explaining all the "equipment" on the car.Thank you Michael!

sixteen

Aug 13, 2014

This is my fourth Acura-Stu and the crew are the best. The guys in service are super too. If you want an Acura look no further.

ssulo

Aug 13, 2014

The dealers were excellent, and very friendly. They helped me with looking at my new car, helping with the price and accommodated me with anything I needed. I wasn't very excited about purchasing a new car after i had been in a car accident but the boys at the dealership helped me and made me feel safe. Manny helped me a lot and we test drove the car, kept in touch until i made the decision to purchase the car. Elio the used car manager made sure my car was in perfect shape before I left the dealership, and David the business manager helped me get a lower interest rate. Overall very happy with my service and love my new car!

Gonzalez1025

Aug 11, 2014

This dealership has the best 'crew'! Excellent receptionist, good sales team, best customer service. They all work as a team to ensure the customer is well served. This is my 2nd Acura car and pleased to say that I made the right decision in getting this time the MDX, but all thanks to Rafael Figuereo and David Schanapper who helped me through the process. Their expertise and knowledge made it easier and pleasant. Good people! AG.

wickedsin

Aug 4, 2014

Shopping for a car is not easy, and some of us dread the day we step foot in a car dealer. The only way to make yourself feel like you have the upper hand is to walk into a dealer and study the sales man. If they approach you, just say youre servicing your car- Thats it. This will give you a chance to pick the right salesman.I faced 3 dealerships before ending my search in this one, and boy was it hard- I heard it all. If I give it to you at this price will you take it RIGHT NOW? ummm no. I walked into Acura and right away I felt a sense of relief. A gentleman greeted, I asked to speak to a sales man about options. No problem, he said. Along came another gentleman Named Rafael. Now right off the back I knew this salesman was perfect- this person was not out to get me, he looked sincere, caring the type of person that will help you change a tire, or give you advise if youre down on your luck.Right away I explained my situation- I was in a bad one so i didnt expect to walk out with a car. But rafa broke down my options. We all know sales man get commission and some believe there in battle or some weird fight to win$$$$. Rafael was not like this AT ALL. I could have left the dealer gone to other place to compare this gentleman and I would have returned right back. After breaking everything down he then asked for a test drive. To me thats perfect because I dont want to test drive a car I cant buy, so he did not waste my time at all. Curious about my future- with Acura. A very, very detailed sales man, very impressive.So at the end I bought him lunch (I felt like I needed to) prepped my car, filled up my tank and off I went.This is my third lease, but have gone to more than a dozen dealers with friends so I know if a sales man is either tricking you or helping you, and Rafael was here to help me and I thank him for that. If you decide to get an Acura please stop by this dealership and ask for Rafael, I guarantee you wont have doubts walking out the door. See you in 36 months.

MAGEM

Jul 31, 2014

A special shout out to Stuart Fogler for locating my vehicle of choice and for the professional, knowledgeable, and attentive manner in which he addressed my questions and concerns during the negotiation process. Thanks, Stu, for keeping the process straightforward and real. Additional shout outs to Dave, Rafael, Bob and Nick for contributing your courtesy, time, and perspectives too, all of which helped me make my decision. I'm loving the vehicle choice. You guys rock.

naf305

Jul 29, 2014

I was very happy with the service there. I called upfront to check that the car was there. I got Dwayne on the phone. He was very friendly and got straight to the point without being pushy at all. Told me to stop and check out the car. I got there later that day and went through the purchase process in no time. Very friendly service, I couldn't be happier.Thanks Dwayne!

aowendoff

Jul 23, 2014

Thanks to Stuart Fogler car buying has never been so simple, stress-free and pleasurable.He went above and beyond making me feel comfortable about my purchase and making it a positive experience. Stuart spent a lot of time with us from pricing to financing to going over the vehicle at time of pick up. help this work for us. I love my first Acura and when mt other leases are up I will be back.

deberson

Jul 20, 2014

Car dealerships are not generally very plesant places. However this one and the corresponding experience were a bit different...1) the sales staff seem to enjoy their jobs, seem to actually enjoy their co-workers and place equal importance on the sale AND a satisfied customer2) the negotiation process lacked the typical double-talk and disrespect ('you need to understand x about the car business, blah, blah). Instead we had healthy debate and landed on a price for both the car and the trade that didn't thrill either side but satisfied bothThe financing and remainder of the deal portion were really positive as well. My only small frustration was that my car had a small but visible scratch on the door when I went to pick it up. They had 10 cars for delivery that day and the detailing of the car (streaks on the seats, smudges on dash, doors etc.) may have been a bit rushed. That said, they are ordering me some touch up paint (on them) and I was easily able to buff out the streaks and smudges myself the next day), Again, so far the broader experience with the dealership (my sales rep, Elio the Sales Manager, Stu and the GM (who I met briefly) was quite positive and better than my experience at the other dealerships I've worked with over the last 20 years.

newcar256

Jul 19, 2014

This is our first Acura and I am already loving it! Ramsey Acura is local to our home and we try to always purchase locally. Michael Kurtz was great to deal with. He kept me informed and was pleasant to work with. When I picked up my new MDX, Michael spent a lot of time going over the features and assisting to set up the phone, radio ect.... Many thanks Michael.Kathy L.

Fvil2006

Jul 16, 2014

Overall great experience friendly atmosphere.They were very flexible in all my needs and attentive to themThey did not put any pressure on us, always looking out for my best interests

SLoudon

Jul 16, 2014

This was my first time leasing/buying a car on my own. I couldn't have chosen a better dealership. They were so helpful and the staff was overly friendly and accommodating. The entire process was great. They made me feel welcome and not pressured at all. Even after the lease was complete they were available for help anytime I needed it. I would definitely recommend Ramsey Acura to future buyers.

crash218

Jul 15, 2014

Absolutely fantastic dealership. I have been a loyal customer of Acura of Ramsey since I started college and I have never been dissatisfied. The sales staff is friendly and knowledgeable and I cannot say enough of about the service department. I highly recommend both Tom Sabiel and Heron Dedios in the service department. Top notch customer service is guaranteed!

dennise0418

Jul 14, 2014

Great dealer, they are willing to work with all kinds of credits. By the way they are very friendly, Work at a fast paste and make the customer feel at home. I recommend Acura of Ramsey to everyone thats trying to buy a car, go and see Barry Lavorgna he is the best.

friarstag

Jul 14, 2014

Artie and the guys made this a painless car leasing experience. Everyone was very honest and easy to talk to at no time did I feel any pressure to close the deal. All in I would recommend Artie and Acura of Ramsey,

ganmok

Jul 10, 2014

Stopped in after visiting another dealer in the area. Spoke with Rafael Figuereo, told him what we were looking for and our price point. Rafael was extremely helpful & knowledgeable & had us in a 2015 ILX the next day. JB Navarro was also a great help with the maintenance aspect. I would definitely recommend Acura of Ramsey & will have no hesitation doing business with them in the future. Overall, an excellent experience.

Stacyfinn

Jul 9, 2014

I met Stu F. through my friend Stu B. I call them the Two Cool Stu's. What a fabulous experience from start to finish. Stu was honest and trustworthy and made this the easiest and fastest purchase ever. He even delivered the car to me in Manhattan!!!! Who else would do that. I would 100% recommend Stu and Ramsey Acura to all of my family and friends!Thank you!!!!!!!!!

dgmnj

Jul 5, 2014

I've been buying from Acura of Ramsey for many years and it's a great place to do business with. Their sales guys are very knowledgable and laid back and the service department is great. My recent deal was for an MDX and an RDX which Barry Lavorgna helped with while Elio Perito worked my trades. The sales manager Chuck Lomolino came by a few times to see how things were going and JB Navarro handled the finances making everything go quickly.

Nira Ungar Bagner

Jul 4, 2014

Mike made it easy to buymy 3rd Acura.I felt like he is have only the best intrest for me.I always feel welcomein this dealership.Therefore, I am a return customer.Thanks you for making me happy with my new car.Nira

Pfinbow

Jul 2, 2014

Mike made it easy to buy with low pressure and competitive pricing and great service. He went out of his way to be there beyond his regular shift and to accommodate fast delivery of the vehicle.

Joseph Peduto

Jul 1, 2014

I could write a novel about how happy I am with my car and that is due to Stu Fogler's really working with me and not giving up on getting me in a car I would be happy with for years. Originally I was looking at the ILX and while it had everything it just lacked in power. I went back and forth to the dealership 3 days in a row and each time Stu had something else for me to try or look at. On the third day he completely sold me on the 2014 TL SE and I truthfully could not be happier. It had everything I was looking for in a new car and I cant tell you how much I appreciate Stu for not giving up on finding me a deal.He was great to work with, very personable, and paper work was a breeze....I have been in line at fast food restaurants longer than it took to handle the paper work. I would definitely send people to this dealership and in particular tell them to speak with Stu.

marknyc

Jun 30, 2014

I know this is a little late for a review but I bought my Acura TL 2011 in April 2014. I had a seen the TL on the Acura Ramsey Website and only came in to just test drive it. I looked around the used car lot for a couple of minutes and New Car salesman came up and I let him know that I was looking only at used. He laughed and referred me to Jay Vargas a new used car salesman. I test drove the Acura with Jay and the car was just great. I had fallen in love with the TL. We got back to the dealership and sat down with the sales manager and worked out a great deal for the TL and the trade in for my mazda. This had to be one of the best car purchases in my life. The terms were spelled out clearly and Acura was able to get me a better rate on finance then the credit union I was going to use. The finance guy, sales manager, and of course Jay were great. The icing on the cake for me was that I was Jay's first sale. To celebrate Jay's first sale, his fellow salesmen got me to cut his tie before he took me out to my cleaned Acura. It was all in good fun and thankfully it wasn't his most expensive ties lol. It's funny to me because when I bought my first Acura back in 2004 I was that car's salesman first sale too, and that purchase was in Virginia (Chantilly). I just have nothing but good things to say about Acura of Ramsey and its sales staff. If your looking for a used Acura go and see Jay Vargas at Acura of Ramsey. You guys are great..Sincerely,Mark S. (NewYork, NY)

alexkrich

Jun 27, 2014

Thank you to everyone at Ramsey's Acura for making it happens for me. I am very pleased with the results. And, I love the car!

ndimarzo

Jun 24, 2014

This is my familys' sixth Acura from this dealership. Every salesperson I have dealt with has been friendly, knowledgeable, patient, and easy to work with to get you the best deal. Bob and Stu were especially helpful and made our latest experience exceptional. They are the best!

rsamson21

Jun 23, 2014

Barry was great. He was not pushy or overbearing and was knowledgeable of the cars at the dealership and others that we considered. It was an exceptionally positive experience.

Chenry07901

Jun 22, 2014

The entire experience from start to finish at Acura of Ramsey was very smooth. They had great inventory on hand, Michael Kurtz was very responsive to a quote request over the net, with a very fair initial quote. A few emails later we had an agreed final price. Very different from other internet sales managers who won't even provide a quote until they speak with you over the phone. Seriously, what is the point of having an internet sales manager who won't deal over email? The test drive was really well thought out. Not some boring loop around 25 mph roads near the dealer, but a real drive through winding streets, etc, the way it should be. Michael was very knowledgeable about the vehicle, and his personal approach was just right -- not typical salesman stuff. He was low-key, honest and respectful. Ramsey was a bit a drive for us. But well worth it. Dealers closer by did not have the inventory and/or were not as responsive. Highly recommend this dealership, and contacting them via email through Michael Kurtz.

oldguy11

Jun 19, 2014

I went without an appointment for an issue with a tire on my 2011 RDX. I was treated great while my car was serviced in a prompt fashion. I went upstairs and enjoyed a cup of hot chocolate while I was waiting. I was in and out in about an hour in my RDX that was also cleaned inside and out. Heron was great.

Bingo973

Jun 18, 2014

Stopped by Acura of Ramsey to check out the RDX after looking at the Audi Q5 and BMW X3, Greeted by the friendly and low key Elijah Ospina,, who showed me the Certified Pre-owned RDX vehicles on their lot. After chatting about features and options for 30 minutes, I was taking the SUV for test drive. Elijah worked with me to get a good price for my trade in and to close the deal. Then worked with David Schnapper on the paperwork to finalize the transaction. These folks are friendly, accommodating, and considerate; and they work well together.

dandyrek

Jun 17, 2014

Stu made the experience of buying our new MDX fast easy and fun. We had contacted a few other dealers closer to our home when my husband's colleague recommended we call Stu. From the first minute I spoke with him he was honest, attentive and great to deal with. We negotiated the price of the car over the phone, he made sure he had all of the information we needed and we were in and out with our new car in a hour! No added costs. No games. Everything was exactly as he had said. I will recommend Stu to anyone looking for an Acura! On a scale of 1-10, he is a 100!

Don C

Jun 12, 2014

I purchased my 2002 Acura MDX from Stuart Fogler and when I walked into the showroom twelve years later (yes MDX went 287,623 miles before I looked for my next one) and there was Stuart to greet me again. It was like seeing an old friend and felt so good. Stuart, with the help of Chuck, took great care of us. He answered every question we had with great accuracy (I am a stickler for detail and check every answer). He encouraged us to take multiple test drives (he also let us go alone so none of that sales person pushing you the entire time you are trying assess the car). He helped us select accessories steering us away from what we did not need. He went out and found the exact car we wanted for quick delivery. The negotiations were friendly and professional with no pressure. He gave us the best price around (trust me I am a salesman for a living so I looked everywhere). With my last Acura going 287,623 miles, the same person still at the dealership twelve years later and another great buying experience what else could you ask for !!!!!! Acura is the best car and Stuart and Chuck are the best people to purchase an Acura from for the start of many, many happy miles!!!

doncantow

Jun 12, 2014

I purchased my 2002 Acura MDX from Stuart Fogler and when I walked into the showroom twelve years later (yes MDX went 287,623 miles before I looked for my next one) and there was Stuart to greet me again. It was like seeing an old friend and felt so good. Stuart, with the help of Chuck, took great care of us. He answered every question we had with great accuracy (I am a stickler for detail and check every answer). He encouraged us to take multiple test drives (he also let us go alone so none of that sales person pushing you the entire time you are trying assess the car). He helped us select accessories steering us away from what we did not need. He went out and found the exact car we wanted for quick delivery. The negotiations were friendly and professional with no pressure. He gave us the best price around (trust me I am a salesman for a living so I looked everywhere). With my last Acura going 287,623 miles, the same person still at the dealership twelve years later and another great buying experience what else could you ask for !!!!!!Acura is the best car and Stuart and Chuck are the best people to purchase an Acura from for the start of many, many happy miles!!!

BBBBBB1111

Jun 11, 2014

The salesperson made me feel very comfortable throughout the entire process. I would highly recommend the salesperson and the dealership. I added several accessories to my MDX and had the same excellent experience with the service and parts depts. Acura of Ramsey is world class!

Schweitz

Jun 9, 2014

My wife and I saw our new car on a Friday night at 8:45pm. Not thinking they were still open, Elijah came out to help us, instead of avoiding us do to closing time. He was very helpful and answered all our questions that night. My wife and felt so comfortable with him and the car, we made an appointment to go back Saturday morning to buy it. By the way, we live in NY in the Hudson valley, so it wasn't around the corner. But it was worth the trip, based on our experience on both days. Dave the finance manager, made it simple, fast, and painless "no hidden fees." Thanks Guys

Clermont

Jun 9, 2014

Stuart and the staff were excellent. I really appreciate all they did. I would recommend this dealership to any of my friends. I actually came to the dealership with my friends Rod and Terry and they also felt that we had an excellent experience.Thanks again!

yrago

Jun 9, 2014

The dealership was very nice. They had a good selection of used cars and everyone was eager to help. The salesmen that help us (Manuel Cordero) was very friendly and put us at ease. By the end of the experience it was like we had just spent time with a long time friend.

jovimax

Jun 6, 2014

This is my 4th MDX. Stu has always been there for my family. We love his personality and how he treats us.My block is filled with Acura because of Stu. Love Him. Love the car.

Jaymat133

Jun 4, 2014

I had been thinking about getting a new car for some time and happened to go to Acura Ramsey where I met Stuart Fogler. He was genuine, to the point and helpful which really helped me get comfortable with puchasing a new car. I highly recommend Stuart and Acura Ramsey.

RobbyJones

Jun 4, 2014

I contacted the dealership via the web. Mr. Rafael Figuero was the person who responded to my request. He was very prompt in responding, and once we made contact, quickly come to a verbal agreement on the lease. He then sent me the offer via email to confirm our agreement. Mr. Figuero dealt with me in an honest and fair manner. We worked out the timing for the lease to close to match my needs. He kept his word and had the paperwork ready working with David in Finance. My wife and I were in and out of the dealership quickly - we both agreed that it was one of our better dealership experiences over the past 20 years.I would gladly recommend Mr. Figuero and the dealership, they were excellent to work with.

mstempa1

May 31, 2014

Rafael was a top notch salesman who was knowledgable and courteous. I would strongly recommend him as he was the epitome of professionalism and class

ctymse

May 31, 2014

I couldn't be happier with my decision to purchase an Acura from Acura of Ramsey. Elijah and David made the whole transaction easy and worthwhile.

kevin56

May 23, 2014

So as I landed a new job I knew it was time for a new car. I was looking for an Acura RDX in particular and looked at a few places that had them in stock. I was looking to buy a used car in particular so I went to Subaru of Ramsey first and let me tell you, that place was horrible. I met with Alex and he was very discouraging. Its like he didnt want my business or to even help. I had called prior and even told him I was interested, and all he did when I got there was give me 5 mins and throw numbers at me. He had NO ENTHUSIASM at all, so we picked up and left. My mother said lets stop by Acura right down the road because thats where she got her car. So we did, and thats where we met Stu. From the beginning Stu was so enthusiastic, and he got right to business. He didnt try to ball park things he didnt just throw numbers at me, he sat me down we talked the car and how many miles, and made the best decision for me. He got on the paper work and did his best to fall between my range. Stu actually wanted to help me. He even tried to get me a new car within my budget, but we couldnt. It ended up being that I got a 2012 TSX Wagon with very low mileage and I was very happy. Stu literally gave me his full attention and did everything to help me so that I would be comfortable and happy with my car. We spent about 4 or 5 hours working on a car for me and the whole time he was all smiles. He was very energetic and friendly and just down to earth. He laid it out there for me and didnt try to beat around the bush. Usually you meet sales people who can rip you off but Stu was so trustworthy that I never had to worry about that. If youre looking for a car whether its an Acura or not, I would go see Stu before heading anywhere. He will do his best to get you what you want and make sure youre happy. Im never going anywhere else when it comes to cars because I dont think I will ever feel as comfortable with another location or sales person than how I felt dealing with Stu. I would DEFINITELY RECOMMEND Stu and let him take care of you!

bert3333

May 20, 2014

I bought a used 2007 Toyota and Elijah helped tremendously. He knew the car, even though it wasnt an Acura. He was always ready to answer my questions and concerns. He made this a pleasant experience. I would recommend him and the dealership to all. Thank you for all your help!!!!

finya

May 18, 2014

We've leased with Stu Fogler at Acura of Ramsey 9 years ago, and now decided to come back to Acura again. Amazingly Stu remembered us by name as soon as we walked in and was very friendly and genuine. He made the whole process very easy without any pressure at any point. We had a good test drive of both models we were interested in, after which we called him back few weeks later once we were ready and arranged everything over the phone within 10 minutes. Few days later we picked up the car exactly as agreed. I've done extensive price research and he was able to quickly give me the best deal. I've leased numerous times and this has been the best experience, would definitely recommend Stu and this dealership to others.

BJBrock

May 18, 2014

My brother recommended Acura of Ramsey as soon as he learned that I was interested in the RDX. He has always dealt with Mahwah Honda & Ramsey Acura when purchasing/leasing cars for his family. I met with Stuart Fogler and found him to be personable and knowledgeable. And the rest is history .... I love the RDX!

njdesigner

May 16, 2014

I met Stu Fogler when looking for a car for a friend about a year ago. I got out of my car and headed towards the showroom when I noticed someone putting plates on a new car. He turned around and with a big smile, started talking. I thought he had such a good personality that a few days later I brought my friend in who lives out of the area to purchase a car. Recently, I was looking to purchase a car for my son so decided to pay Stu a visit. He was able to put together a deal which worked for both of us. I am a tough negotiator but this guy makes you want to do business with him. I have dealt with luxury car dealers in the past but none measure up to Stu in terms of customer service - simply the best!

ltuzzolo1

May 14, 2014

The staff at Acura of Ramsey, especially Barry LaVorgna, were patient, knowledgeable and friendly. Barry was calm and understanding throughout the whole experience. I would highly recommend this dealership. Everything was completed in a timely and professional manner.

Bway831

May 13, 2014

I would reccomend this dealer to anyone, nice people take care of you really quick sevice is great wide selection of cars to choose from, sales person also made family feel comfortable and welcomed definetly coming back in the future for upgrades.

divandk

May 12, 2014

We moved to south Jersey after our first lease .. and we still make the drive up north .. we recently leased our 3rd Acura with Stu .. he makes everything easy and we look forward to coming back to Stu in another 3 years ...

gf1098

May 4, 2014

This is our second Acura purchased at this dealership. Our experience both times has been wonderful...so much so that our son, brother and friend have purchased Acuras from this dealership in the last three years.

twinsx3

May 1, 2014

Sty is the best salesperson. Made the experience easy and a pleasure. Would definitely buy from him again. The dealership and Stu are the best.

bluegator

Apr 30, 2014

My purchase experience of a new MDX with Acura of Ramsey was overall a positive one. My only hesitation in labeling 'friendliness' as great rather than good is due only to my experience with those associates who I interacted with that were not directly involved in my purchase, as they seemed less than friendly when they realized that I was working with another salesperson. I expect that to be par for the course though in the sales business. Price negotiation was a fair and equitable process, as was the continual professionalism, helpfulness, and lack of pressure by the sales team that I dealt directly with, namely Rafael and Chuck. I am unable to rate my service experience as of yet, though their installation of additional vehicle options prior to my vehicle's delivery was both prompt and satisfactory.

spanitzrd

Apr 30, 2014

I originally came into the dealership with the attitude that I was not going to be able to afford an Acura AWD MDX/tech pkg. Rafael Figuereo was the internet manager who called me to come in. He worked out the numbers with me, with the approval of the sales manager Chuck proved me wrong. They gave me a great price for the car. I also traded in my car, and got the best value from this dealership, compared to others that I went to for pricing.The overall experience was great, they were not pushy with me at all to get the deal done and gave me time to think it through.I have had about 10 cars overall between all the members of my family (bought or leased). I have to say, this is by far the best car leasing/buying experience ever. Rafael and Chuck are a pleasure to do business with. If you are considering in buying/leasing an acura, I highly recommend you give Rafael a try and make sure Chuck is the sales manager that day as well. I am sure you will not be dissapointed.

aleung42

Apr 26, 2014

I have to say that I didn't even consider Acura of Ramsey at 1st thinking their prices would be a little higher because of the area and location. Man, was I wrong!!!!! They had more of a selection and a range of vehicles that I wasn't even looking for but would consider because of price.It all started with an online inquiry and Elijah had called me to tell me that the vehicle I was looking at was no longer available. He then told me about the other pre-owned RDX that were still available. We went immediately the following morning and we had a time limit because we had to be somewhere at a certain time. He took the time to listen to my criteria of "wants" in my vehicle. We went for a test drive on 3 different RDX and then went inside to talk numbers. We literally left there to get where I had to be with my "new" vehicle. Elijah was an attentive salesman that really listened to my wants and needs. He wasn't pushy at all. I loved his personality and how great he got along with my six year old son. The whole experience from start to finish was less than 3 hours. I am extremely happy with my purchase!

atmay720

Apr 23, 2014

Walking into Acura of Ramey is always such a delight, particularly after spotting both Artie and Stu! The professionalism and friendly demeanor of these two men is why our family keeps coming back. Now on our 7th Acura, our feelings have not changed towards Artie and Stu, who have continued to exhibit reliability, caring and sensitivity to our requests. We can actually say buying a car (or cars!) at Ramsey Acura is fun.

hydros63

Apr 21, 2014

Great experience.. Eli was extremely helpful. I got there 2 hours before the dealership closed.He made sure all was taken care of before I left. He offered us refreshments and kept us as comfortable as can be. Definitely recommend you see Eli when you go there.

kedwards48

Apr 20, 2014

First experience with Acura of Ramsey was excellent. Rafael FiGuereo and David Schnapper were very helpful and patient with our questions and took time to thoroughly explain each step of the purchase and finance process. Rafael took time to show us the key features of our Acura and demonstrated how to setup and operate the technology package.

davedime011

Apr 19, 2014

Rafael was a professional from the start. He did everything in his power to meet my needs and he succeeded. I am not an easy customer, but Rafael and the Acura of Ramsey team took care of us. The car buying experience is often long and difficult, even annoying at times, but Rafael and the team had us in and out within about an hour! I do my homework and figure out what the best price is that I can buy for, dealers often say things like "this car is rare" or my numbers are wrong. The guys at Ramsey played no such B.S., to me, that is worth a lot!

Jfree11

Apr 18, 2014

Both Rafael and J.B were very knowledgeable and professional in all aspects of their business. They were very friendly and great in communicating with me on how the process works. Rafael had me prepared for all steps to make the process nice and smooth.

cbross

Apr 17, 2014

This is our fourth Acura RDX. We have purchased from other dealerships and there's simply no comparison. Not only did we find our best price here, but it seems that everyone in the place is friendly, whether or not they are your particular salesman. We have purchased twice from this dealership, with two different salesmen--Maher Marhoumy and Mitch Gruick. They are fantastic salesmen who have no hard-sell quality about them. Our son also bought a car from Maher Marhoumy, so we now consider him to be our "family dealer". I just can't recommend him highly enough.Parenthetically, this dealership is a considerable distance from our home. We have another dealership right nearby but left them right on the verge of a sale when they reneged on the promised price. We then went to Acura Ramsey, who not only gave us that price but even lower! It's worth the trip. Their service department is excellent as well.

sifu1

Apr 17, 2014

After I had been a loyal BMW client for many years purchasing several cars from the same dealership, I was disappointed with their service.I left them that day very upset walked into Acura of Ramsey and Bob approached me. He was great, friendly, genuine and understanding. Everyone there help to get me the best deal they could. I am a very proud Acura customer now and hopefully for many years.

Lipari

Apr 14, 2014

Purchased new RDX live in Paramus did not like price at Paramus Acura was recommended to Stuart Fogler by a friend Mark who has purchased a total of 10 Acura's for his family dealing with Stuart at Ramsey & said the experience & service were always excellent, also he always got the lowest prices on the new cars. I decided to give them a try. I can not say enough positive things about the way I was treated by Stu Fogler & he did give me the lowest price on the car by far. I would highly recommend Stuart Fogler & Ramsey Acura(no pressure'no hassle) for anyone looking to purchase a car. V.Lipari

SandiSantangelo

Apr 6, 2014

We recently purchased a 2014 RDX from Ramsey Acura. Stu Fogler handled our sale and made what I thought was going to be a challenge, such a pleasurable experience. I would highly recommend Stu as well as this dealership for a high quality, no hassle endeavor. Stu is a top notch guy who made our buying experience so easy. He is extremely courteous and knowledgeable. There were no surpriseseverything was explained to my husband and I and we are both extremely satisfied. We love the RDX and will certainly recommend Stu to anyone interested in a future car purchase.

CharmaineBacote

Apr 5, 2014

I have been in love with the Acura RDX for sometime, so when when my old Accord started going bad I shared my thoughts with my Honda Service Advisor, Paul. He suggested that I talk to Stuart Fogler at Ramsey Acura when I was ready. It took me a while, but I finally call Stuart. Stuart came highly recommended and he really lived up to it. From start to finish, he was exceptional throughout the process. What stood out the most to me was his honesty, his customer service ethics and the extra efforts he made to ensure that I was not only informed of the details of the package deal but was also happy with my new car. The process went smoothly with no problem. I am very happy with my new ride and I have already recommend him to my friends and neighbors. Thank you Stuart for getting me in my new ride and I am loving it

smakovsky

Apr 4, 2014

I am very impress with the entire experience of buying a new car. I leased a new ILX and whole process was very straightforward and smooth. Mitch has done an amazing job working with me, explaining, showing, working with insurance etc. The pricing was very straight and honest too. Will definitely come back for the next car. Great job!

ssingh1979

Apr 4, 2014

What can I say about these guys that hasn't been said already. This was my we one MDX lease from here and they made it as easy as can be. Though I have to say Rafael would've gotten a better price out of me if I didn't bring my wife along. Thanks again for making it easy and hope to see them all in 3 years.

ramseynj

Apr 3, 2014

This was my first time at Acura of Ramsey in NJ and I was very happy with the service from every one in the dealer especially from the sales man Barry Lavorgna he was very knowledge about any question we ask about the and courteous with us. I will recommend this dealer to any one who is looking to buy a vehicle.

fiveabbotts

Apr 3, 2014

I bought a vehicle at Park Avenue Acura ten years ago and had it serviced there all these years. When it came time to purchase a new vehicle they did not offer me a price that reflected that loyalty even though in previous discussions they indicated that they would. Ramsey Acura, particularly Stuart, went out of their way to solicit my business and make it worthwhile. I was happy with the purchase experience from start to finish.

dmarrero998

Apr 2, 2014

Steve Fogler made my dream come true by putting me into a brand new Acura RDX very thankful for his world class customer service Thanks.

yellko1

Apr 1, 2014

It was time to turn in my 2011 Acura TL and lease another car. I had met Stu and was impressed with the high level of customer service that he provided in 2011. I knew that I would have the same great experience when visiting Ramsey Acura to consider leasing another Acura. Stu was available immediately, and answered all of my questions. When I decided to lease an Acura TL again, Stu made sure that the process was quick, organized, and efficient. It honestly couldn't have been any easier, and I enjoyed spending the time finalizing the lease details. Stu is friendly, helpful and has a great rapport with his team. He is a pleasure to deal with not just because he is so good at his job, in addition he makes one feel welcome,comfortable and at ease.I love my new car, and would recommend Ramsey Acura thanks to Stuart Fogler.

philmahwah

Apr 1, 2014

Had a Great buying Experience with Acura of Ramsey. The store is immaculate, the people were friendly and professional, and they worked to structure a deal that made sense. The salesman was terrific, he listened to my concerns and respected my time - always prepared for my appointments, keeping them brief and to the point. Low to No pressure. I would recommend them highly.

jshapiro15

Mar 31, 2014

This is the second MDX we've purchased from Stu and he is the best! I've purchased many cars through various dealerships over the years and by far Stu and his team provided me with the best purchase experience ever. So nice and comfortable. Highly recommend the dealership!

jmascio

Mar 28, 2014

Stu is phenomenal. My family has now purchased 3 Acuras from him. He is the reason they keep going back to Acura of Ramsey and this time brought me in to purchase my first Acura. He was able to put me into my dream car at a price I could not pass up! I walked in on a Saturday to test drive an ILX and was able to drive it off the lot the following Thursday. He surprised me with all weather mats in my car that are the perfect way to keep it nice and clean during our harsh winter months. He even came back out to Windex my driver side window after I put it down because he felt they were a bit streaky and wanted me to leave the dealer with it in pristine condition! I could not be more excited for my new car and would recommend anyone looking to purchase a luxury car at an extremely affordable price to Stuart Fogler at Acura of Ramsey! Love my new white ILX! Thank you!!

ltwesten

Mar 27, 2014

We researched the cars that we were considering and first visited your showroom to see the Acura RDX. Barry was the first person to ask us if we needed any information. He directed us to visit the Acura website for specs on the vehicle. After careful research, we came back to test drive the RDX and Barry had given us his business card with his hours listed so we contacted him to set up a test drive. Upon arrival, Barry met us and had the car already to go. I was pleasantly surprised that we were allowed to take the test drive by ourselves without any influence from a sales person. I really appreciated that opportunity to test drive without sales pressure. Once, we returned, we had decided to crunch the numbers and Barry did a good job of including a trade-in on my Ford Escape. The pricing was good and there was no sales pressure which made the purchasing experience easier than previously. We visited the financial manager to complete the sale and we were not over pressured into buying the "typical extras." They were mentioned and left up to our discretion. Upon pick up of the vehicle, everything was in order and Barry helped to get my phone paired with the Bluetooth system and went over the basics. I also like the idea that if I need help with the computerized navigation system,etc they are available to help us.

jillgabi

Mar 27, 2014

I'm So Happy I Could Cry...That is exactly how I felt upon leaving Acura of Ramsey with my new (well new to me) 2009 Honda CRV AWD EX-L. My list of things I hate to do is short, but buying a car is up there in the top three. When my Audi hit over 100k miles, I felt it was time to begrudgingly start looking. October 2013, I visited Acura of Ramsey and met with Rafael Figuereo. He was very courteous and professional. I test drove an Acura. For me, at that time, I was not interested in the car. I had Mercedes on the brain, so I left. Rafael was excellent with follow-up. In the meantime I was still looking. I cannot begin to describe the level of unprofessionalism I encountered at other dealerships. I did find a Mercedes from a very reputable MB dealer, but guess what? I did not get approved. At the same time even Kohl's turned me down. Talk about embarrassing. Meanwhile Rafael is still checking in on me to see my status for buying a car. At this point, I was looking at chop-shop lots where they hit you over the head with bogus fees and just plain rude. I'm not giving my hard-earned money to some idiot. I was ready to give up and feared not getting approved. But Rafael still kept calling to check in. I would periodically look on the Acura of Ramsey website for pre-owned. Everybody and their mother told me Honda is an excellent choice. At this time is when I started to consider the CRV. I talked to Rafael and told him my concerns. This is after five months since my first visit. Rafael via email or phone kept in contact with me over five months for purchasing a car! I did not encounter that anywhere else. Well, persistence pays because I came back March 13th, 2014 and left with my new car. The whole process went so smoothly. Elio gave me a very fair price for my trade-in. I was very satisfied with the price they offered. Then I sat in with David Schnapper for the financing. He is a miracle worker because I got approved! Do you know he is a Top 50 Sales Excellence Gold Master in the U.S.? What does that mean? It means he can get you approved! You can leave with a beautiful new vehicle and big smile like I did! Did I mention I LOVE my new car? It's so cute... white, leather interior, immaculate & drives so nice. Afterwards, Rafael did the courteous follow-up email and phone call which was appreciated. I would absolutely recommend Acura of Ramsey for purchasing your car. From the moment you walk in and the very nice receptionist greets you, you feel comfortable. For a female consumer looking to buy a car, this is so important! So ask for Rafael FiGuereo when you want to be treated with respect and get that new car.

mcolon02

Mar 24, 2014

very friendly, clean environment, attentive to customers needs. Helped me get car i wanted so very happy. Explained all information needed. Overall experience happy of outcome

Irsr6

Mar 24, 2014

I leased my third RDX but this was the first time at this dealership. My salesman, Rafael, was wonderful to work with. He was professional and was fair. He made the transaction very easy and I was able to leave my car and drive out with my new 2014 model. I highly recommend him and the dealership!

joetrini

Mar 22, 2014

We went to the dealership to buy my daughter her graduation gift. Elijah Ospina really made the car shopping experience for us fun. He is a really friendly, funny guy. He really did a great job helping us pull off the surprise for our daughter. Also, Chuck Lomolino was friendly and really made us feel good about buying the car. I RECOMMEND THIS DEALERSHIP!!

Mac27moose

Mar 21, 2014

I made my way to this dealership upon the recommendation of a friend that was beyond satisfied with her purchase last year. I drove in with my 2011 tsx which was well over my allotted lease miles and was a few months early for a return and drove out with my brand new 2014 tsx ! Stuart was awesome and everything went so smooth and so fast and he took care of every one of my concerns like it wasn't a problem at all (like it obviously was at the other acura deslership I originally purchased the car from and wanted to return the business to that wasn't too helpful). Stuart and "BowTie Guy" went above and beyond any other salesman I've experienced and made this a stress free experience. There was no pressure and it was a friendly atmosphere and a GREAT overall experience. I would recommend Stuart and BowTie Guy and this dealership as a whole to EVERYONE! If you want a dependable reliable car with a stress free experience then go to this dependable reliable stress free dealership!

DoMiMeLaSa

Mar 18, 2014

Stuart made my experience at Acura of Ramsey nothing short of a pleasure. I can't say enough about Stuarts professionalism and friendly demeanor. He listened to my needs and found me the perfect vehicle, a 2014 TL, a second lease. I have never had such an easy and pleasant experience buying a car before. He provided exceptional customer service and made sure I understood everything about the car and all of its perks. He definitely made it a stress-less process! I appreciated not being pressured and was able to make a well informed decision. I would recommend Stuart and Acura of Ramsey to anyone interested in buying or leasing. I will definitely be coming back! This experience definitely far exceeded my expectation.

recycled51

Mar 17, 2014

I went to Acura of Ramsey and purchased my pre-owned Acura TL. I hate buying cars, it's tedious and time consuming. However, I was very pleasantly surprised by Acura of Ramsey. They had the car I came to see and it was ready when I got there. Our salesman, Manny Cordero, was very nice,enthusiastic, helpful, and knowledgeable. He took his time to show us everything about the car. I was a bit intimidated by the technology package, and Manny set the entire system up for me; put in my phone numbers, addresses, even set up my blue tooth.I got a very fair price on the car and was very impressed by the dealership and in particular our salesman. Would definitely go back again and definitely would recommend Acura of Ramsey to others.

Alakhine101

Mar 16, 2014

Very polite, friendly, respectful and knowledgeable people. The price was super...better then I expected. Michael Kurtz explained everything in a very calm and friendly manner. They held their end of the deal to the tiniest of details. The purchase went exceptionally smooth. We were in and our in less then 2 hours. Their coffee is great too. But most important that my whole family loves the new Acura RDX !!! Simply awesome experience !!! A+ Ramsey !!!

katiabrown21

Mar 16, 2014

My overall experience with Acura of Ramsey was a pleasant experience. Dwayne Campbell was my sales consultant and met every one of my needs. I came in to Acura of Ramsey to purchase my first car and was a little hesitant about the process but was assured by my consultant that everything would be ok and he would help through the process. I appreciate the time and effort that Dwayne put into explaining the details of the car. Dwayne is a great sales consultant and I only wish there were 100 sales consultant just like him. He made sure that I was comfortable with my choice not only with the car but financially. Dwayne I appreciate everything, I am definitely going to spread the word on how great my experience was and also how great of a sales consultant you are!!! Thank you again

AnaisPrieto

Mar 13, 2014

Being a first time buyer I didn't know what to expect, But Rafael Figuereo was very helpful and made the entire process run very smooth. It was a very good experience. I will defiantly recommend to family and friends.

nickdellosa

Mar 13, 2014

My last RDX was leased at Park Avenue and I was satisfied. As my lease was expiring I did receive a call from Park Avenue about continuing to lease. I gave them my allowance and that I was ready to sign up as soon as possible. Several weeks went by without a word. My company Craig Scott Entertainment called Ramsey Acura and we moved into a car rather quickly. I know Stuart even searched for the color vehicle I was interested in and found it. When I arrived to pick up the car the paperwork was prepared and the vehicle was ready and waiting. I have leased and purchased many cars in the past but I do have to thank Stuart for making this most recent transaction one of the most pleasant experiences. He was more then helpful and certainly answered all my questions. I also appreciate the fact that he went outside in the rain to put on my new plates. I certainly hope that Craig Scott Entertainment and myself will be able to work with Ramsey Acura for many years to come. I truly want to thank you for the smoothest auto lease I ever experienced. BTW I love the RDX too.Nick DellosaCraig Scott Entertainment

brodwimaba1

Mar 12, 2014

Rafael was very helpful, courteous and very knowledgeable. Discussed our options and answered any questions that we had to our satisfaction. We will recommend this dealership and Rafael to any neighbors or friend who are looking for a dealership that shows professionalism and friendliness, quality and offers great deals!

carol2014

Mar 10, 2014

We want to give all of you KUDOS for making our 2 car purchases a very pleasant experience. We have been repeat customers for many years, with the exception of our last lease. If you keep up your good nature sales pitch, we promise not to stray again. (We only strayed to be closer to home.) We are so happy that we contacted Michael thru the internet and then meet with him to close the deal. He presented us with a good deal and did not make us feel at all, pressured. We wish him good luck as a new team member with the Ramsey dealership. He presented himself in Acura Ramsey style, very much in tune with your dealership profile. Michael gave a very personal touch to our internet inquiry and took an interest in making sure we left happy customers. Everyone we met that day assisting us with our wheeling and dealing, was very pleasant and helpful. Michael, David, Stuart and Elio, you made our day!Carol & Ed Stolarz

Jillmcgovern

Mar 8, 2014

Have used this dealership for many years. The staff when purchasing a car (I used Stu Fogler) is knowledgeable, professional and courteous. The service center is also wonderful. Would recommend this Acura dealership over others in the area for sure.

LBocchio1305

Mar 7, 2014

Juan installed the license plates very quickly and Todd programmed the second key for my Acura MDX in less than 15 minutes. Everybody was very friendly during the entire process.

ccarmona24

Mar 7, 2014

My husband and myself just purchased a MDX2011 from Ramsey Acura. Rafael Figuereo assisted us every step of the way. He was very professional and provided us with outstanding customer service. Unlike Curry Acura, here the customer always comes first. Thank you for making my transaction as painless as possible. I will definitely recommend friends and family :-)

JMackey

Mar 5, 2014

It was a refreshing experience dealing with this dealership. I felt like family when dealing with the salesman. They were professional and respectful. Stuart and Maher spent a long time with us making sure they took care of all our needs, and helping us learn all the features of the new vehicles we have bought from them.This is the third vehicle we have purchased from the dealership, and will definitely be back.

dpsandhage

Mar 3, 2014

Salesman was a gentlemen and gracious. Helpful information about the car. Demonstrated knowledge of car and took us for a trial drive of the car and informed of all features of the car.

Mark1521

Mar 3, 2014

Great place! I highly recommend! I have leased two acuras from ramsey Acura and Rafael was great to work with. I would recommend this dealership.

MikeHudacko

Mar 3, 2014

This is my second experience dealing with the staff at Acura of Ramsey and the second time was just as good as the first. The salesman I dealt with directly this go around, Maher, was a true professional and was very helpful in answering any questions I had regarding the lease return process with my old leased TL and securing the best possible deal I could for a brand new ILX. Between working with Mahar, and David Schnapper in my first go around, I don't envision myself looking at another dealership when my current lease runs out 3 years from now. They make the experience of looking for a new vehicle quick and painless and I would always recommend checking out their showroom and talking to the knowledgeable staff they employ.

njmad

Mar 3, 2014

I dread the idea of going into a dealership and making a deal. My lease was up and I decided to go back to the same dealership to start the search for a new car. I had a great experience the first time around and the 2nd time around was even better. It was the fastest deal I've made. Quick and easy! Painless! I will definitely go back. If you feel the same way I do about buying or leasing a new car head over to Acura of Ramsey. They've treated us very well so we'll treat them with our loyalty! Thanks Stu!

Kaseckler517

Mar 2, 2014

Excellent customer service, couldn't even explain it all. I went to another Acura dealer closer to home and just felt like a number, stu actually made me feel like he cared, and valued me as a client. He went above and beyond his duties, and I will recommend my friends to him every time, Thanks Stu!!

Jenn022

Mar 1, 2014

I went in the dealership in need of a new car. I visited with the intention of just browsing but walked out with a car picked out and all. I dealt with Mitch Gruick who was very attentive and answered every and any possible questions I had. Shortly after picking out what car I was going to purchase we were introduced to Jb Navarro who helped close the deal. They were just very pleasant and very informative individuals. Even after I purchased my car and had to visit the dealership they still asked if I had any questions and if I liked my car, I absolutely love it. Just very pleasant people working at that location overall. Truly recommend to anyone in search of a new car and a great experience.

Pcandrilli

Mar 1, 2014

This was the best car buying experience of my life and i am 60 years old! Manny Cordero was very friendly,professional and a pleasure to work with.he went out of his way to make sure I was comfortable with car and the terms of the purchase with no pressure.He deserves a raise!Also after having our car for a few weeks we returned to the dealership,on a saturday,unannounced, with some questions about the cars bluetooth and gps operation.Maher Marhoumy could not have been more helpful,he came out to the car with myself and my wife and answered all of our questions showed us in depth how to use both systems.I have worked in dealerships as a service manager for Porsche,Audi,Bentley and Rolls Royce and they need to take a lesson from Acura of Ramsey!I hope this gets to the right people because they need to hear it.Thanks for the experience,you have renewed my faith in car dealerships!p

Eileenmd

Mar 1, 2014

Love my Acura! This is my 3rd Acura lease. I shopped around and the service sales of other dealers can't hold a candle.Thanks Rafael for making the experience go so smoothly. The MDX is a perfect fit for the family. Many thanks!

LBocchio1305

Feb 28, 2014

My wife and I just leased an Acura MDX 2014 from Acura of Ramsey. Their service is great and they offered us the best terms on the lease and the trade in of our vehicle. Rafael Figuereo was very friendly and even helped us to pair our cell phones with the Bluetooth hands-free system and explained to us the main system settings. All the personnel involved in the process was very helpful. We would definitely recommend this dealer

posnerr

Feb 28, 2014

Acura of Ramsey was very accommodating with all of my needs. I spoke to Rafael Figuereo on the phone to find out if they had the Acura MDX I was looking for before I came in, he confirmed, and I was on my way.When I arrived, I was helped by Rafael and Dwayne Campbell. They both answered all of my thousands of questions until I was absolutely positive this was the truck for me. They worked with me fully and even secured an excellent low rate for financing the remaining balance after I put money down. All in all, they were very professional, thoughtful, straightforward, and gave me the exact experience I was looking for while purchasing my third Acura.Thank you Rafael, Dwayne, David, and of course Acura of Ramsey. You made this experience simply perfect for me.- Rob Posner

cshelk

Feb 28, 2014

Stu & everyone at Ramsey Acura treat you so well. They are professional and courteous and that is why we keep going back. Everyone from the sales area to the service area have the same level of good quality customer service.

dta85

Feb 27, 2014

Recently purchased my first car (an Acura MDX) at the Acura of Ramsey and had such a great experience! Rafael was very helpful in explaining the process of what I needed to purchase a car (insurance, registration, etc...) and how to get everything in order. He always replied immediately to any of my silly/annoying questions and was very thorough in showing me all the different payment options and all the benefits I get by being part of the Acura family. He took care of any concerns I had even though it wasn't in his department since i didnt know who i was supposed to talk to for car issues or financing issues. Rafael also spent some time teaching me all the features of the car and was available at all times of the day to contact whenever I had any first time buyer questions. Buying my first car at the Acura of Ramsey was the best decision I made! So far so good! They really know how to take care of their buyers and how to take care of my car. I really appreciate their service. Definitely recommend getting an Acura and having Rafael as your salesperson!

EZ

Feb 26, 2014

When I walked into the dealership, I anticipated that I would have to endure a persistent sales pitch and consequently, my guard was way up. Barry did a terrific job of making me feel at ease and he did not once give me the impression that he was trying to sell me something I did not want. When I decided that the Acura TL was the right car for me provided I could swing the monthly payments, Barry worked with me on the price, and he never seemed to get agitated throughout the negotiation period. When I picked up the car, Barry spent a great deal of time making sure I knew everything about the car. As the deal had already been completed, Barry had nothing to gain by spending all of that time with me (some other dealerships I have dealt with in the past have merely done a cursory walk through). I appreciate the courtesy and kindness he extended to me throughout the entire process.

PiotrWyrwinski

Feb 26, 2014

went in to look at Acura MDX and we drove off in a new one 3 hours later ( managed to get all done including trade in and get the title for the old car from home). It helps I guess the process if you pay cash ( credit card to be exact).Very nice and friendly reps, highly professional and accommodating.Rafael seems to love his job and gets it well done.Left some CD and key chain with some store cards on it - it was FedEx'ed to my home in 24 hours - also a very nice touch to the entire experience.Highly recommend this dealership. And the car is quite nice as well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

bethryanmdx

Feb 25, 2014

Buying experience was excellent - negotiated via text and came in and purchased a used MDX. Love the car. Amazing ride.However, once they got our money and our commitment to purchase, all the promises re: the maintenance of the car, the fixes they still planned to make, the little ancillaries promised all were not satisfied. Emailed and texted many times and Used Car Sales Rep just stopped replying - even though I insisted that this treatment was unacceptable. Our other car is a Lincoln MKZ and I have to say they treat us like a kind and a queen any time we come in. Acura of Ramsey, you have a lot to learn.

mrernesto

Feb 25, 2014

Experience was very good. Called first and they were willing to give me a ballpark over the phone. I came in the next day and we worked out a deal in 30 minutes. The staff at this place is top notch. Drove 30 miles to buy my 2011 MDX after being treated like a nobody at Montclair DCH acura where I had already bought 2 vehicles, one old and one new. I have 2 MDX' s and I'm thinking it's time to upgrade the 06 MDX!!

wcassi

Feb 25, 2014

Working with Gary, Rafael and Davis was a pleasure. They listened to our needs and did not try to push us into anything.They were professional and very friendly. They all took as much time as we needed to show us the options and packages available.When we purchased the car Rafael and Gary helped with setting up the Bluetooth and other options in the vehicle.All in all it was a great experience.

jmercada

Feb 24, 2014

I had service done previously with this dealership & was satisfied. Recently purchased an Acura TL 2014 and found the salesman to be very knowledgable & pleasant!! No strong arming here! The process was enjoyable & painlesss which was refreshing for once!!! The result was a great deal even with my trade in which they made seamless! I would recomend this dealership to anyone!!Mahwah

KleisterLaw

Feb 19, 2014

I was looking for a used dependable vehicle for my sons 18th birthday. We went to a few dealerships before going to this one, but hadn't found the right car for him. When we came here, there were 2 vehicles we looked at. A gray TL and a black TL-S. The TL was nice had low miles and was in great condition, but when we spotted the TL-S, that was the one we were more interested in because it was so sporty looking. It's perfect for a teenage boy. It is so sporty and has all the bells and whistles one could ask for in a car. I couldn't believe how much the car came with. It had a few minor issues with it cosmetically, which the dealership took car of before we picked it up. We dealt with Manny Cordero, JB Navarro and Elio Perito. Real nice guys. I highly recommend them if you are shopping for a vehicle. Manny who we dealt with the most went above and beyond for us. He made sure my sons 1st car buying experience was a memorable one and I am truly grateful for everything that he did for us. I would highly recommend this dealership and ask for Manny when you go.

rockyb98

Feb 18, 2014

Everyone was exceptionally great to work with especially the salesman. I had a good experience with Acura of Ramsey. I would go there for my next car.

Vera88

Feb 17, 2014

Overall experience was good. Maher was extremely helpful and knowledgeable about the product. The only negative I have is they sold the car for nearly $2000.00 more than I found I could have gotten elsewhere.

dkwak1114

Feb 16, 2014

Great, friendly, and helpful. Came back because last lease was able to receive good terms/price. Went back only to receive nothing less. Will definitely recommend to others over any other nearby Acura.

Susan1025

Feb 15, 2014

Everyone we dealt with was very pleasant, professional, and easy to deal with. Even though we were purchasing an older used car, we were we were treated just like we were buying a brand new, more exenpensive car.

vitak77

Feb 15, 2014

I just leased a new vehicle from this dealership and it was the BEST experience I have ever had!!! Stu and Chuck were so friendly, attentive, caring and just hands down good guys! I didn't feel that I was being taken advantage of, like I have experienced at other dealerships. They truly had my best interest at heart and they made sure they were able to get me what I wanted for the price I wanted to pay! I would HIGHLY recommend this dealership!

elaahi

Feb 12, 2014

We purchased a 2011 Acura RDX. The staff were very friendly and courteous. The salesman explained the car features very well and answered all our questions thoroughly. We traded in our 2003 BMW 325 xi and the entire transaction went smoothly. We are also quite happy with the extended warranty that came with the car.

Childalf

Feb 12, 2014

Rafael Figuereo was a great salesperson. I have recommended him to a friend who is interested in purchasing a Acura. It was great doing business with him.

AlexG1720

Feb 6, 2014

The entire experience was fast. I knew the vehicle I wanted. Make a modest down payment and received a two month refund. I definitely will recommend to anyone.

Titorsx

Jan 31, 2014

The best sales experience Iv had by far. Professionalism at its best. Manuel fights for the needs and wants of his customers without scams or trickery. Bad or good credit , you can drive away with a vehicle. You can trust the team at Acura in Ramsey because they all work together to make sure you ( the customer) is fully satisfied. I was new to the dealership world but Manuel mentored me through the process of buying a car in a dealership. He made sure that I was a winner at the end.

vrosalia

Jan 31, 2014

This was the best car purchasing experience I have had yet... Hands down!!! I have purchased and leased many vehicles and I thought that Lexus was a superior buying experience. Stu and the folks at Ramsey changed my mind in a hurry. Fast, Friendly, honest... authentic.. no hassle. I would recommend them to any one who is looking for a new or leased vehicle.

houlihana

Jan 31, 2014

Maher was very friendly, informative and not pushy at all. Also, the finance gentleman we worked with (I don't remember his name) was also very friendly and easy to work with. In addition we had a roof rack installed and the service gentleman (for new cars) that we worked with was also very accommodating and helpful. Overall a great experience! Helpful, friendly service with 0 pressure!

bijal

Jan 31, 2014

Both of them have helped us a lot. They both are really good. They have waived a fee for us, that's big thing. Thanks again for everything.

miguibacalzo

Jan 31, 2014

Went in late on Monday night after visiting two other dealerships. Emmanuel was very attentive and easy to work with. We got the price we wanted for the TL that we were looking at and put down a deposit to pick up the car the next day. Picking up the car was a pleasant experience and even signing the documents with JB was quick. Very happy with the car so far and it is much better than our 2012 CR-V. Definitely recommend this dealership if you're in the North Jersey/NYC area.

CateM

Jan 29, 2014

Only great things to say about Manny and Elio! I came in with specific needs/wants in a car, at the right price, and Manny/Elio were more than accommodating. Many walked us through every step of the way and delivered excellent service. This is the 2nd MDX we have purchased from Ramsey Acura and look forward to getting another one in the spring!!Thanks guys!!

jnunez0122

Jan 29, 2014

Manny was absolutely amazing. Everything was quick and painless. His costumer service skills are wonderful. I will definitely be buying another car from Ramsey Acura

KidMet

Jan 28, 2014

Acura of Ramsey was the BEST car purchase experience I ever had. Living in NC I went to a local dealer in VA. I received "Internet Pricing" in an email. Found out the small print on the email was an error in pricing??? What!!!!!!!! Upped my Purchase Price $1,629!Originally from NJ, emailed Acura of Ramsey. The price quote was right (saved $1500) and the ease of doing business over the phone was simple. No pressure or double talk as received from the VA Dealer. Artie is stand up salesman and David was right there with him.

adamelshazly

Jan 28, 2014

Service was great and sales rep stayed on top of his game from the second I walked in to the second I drove off the lot with the vehicle. I definitely recommend that you go to this dealership and you will not be disappointed

lisa524

Jan 27, 2014

We had an excellent experience at Ramsey. Our salesperson Dwayne was knowledgeable, respectful and very friendly. He answered every question we had and was very patient. Once we decided to purchase the car he literally led us through each step from purchase paperwork, financing, service and parts. We highly recommend this dealership.

taltek

Jan 26, 2014

Purchased a CPO MDX. Very clean and in great condition overall. Price was fair given condition and CPO. Had a nuisance vibration that the service depart diligently addressed by brake resurface, new tires, and alignment. No complaints and we're happy with the car.

sorryd

Jan 25, 2014

Very professional from begining to end hadthe greatest time while purchasing the vehiclewill highly recommend dealing with mannycordero simply THE BEST thanks

steevwhoo

Jan 25, 2014

I had a great experience buying my first new car with Gary and the Ramsey Acura team. They gave an unbeatable price and were very helpful throughout the process. I will definitely recommend them to others looking into a new car and look forward to being an Acura owner thanks to them! Wish Gary and the team the best this upcoming year!

atsafir

Jan 22, 2014

I highly recommend Stu Fogler and Acura of Ramsey. Not only is Stu knowledgeable and professional, but you can sense that he really cares about his customers. He wants you to be happy, and he will do his best to find the right car in the color you want. We have gotten 4 cars from Stu, including 2 at the same time last month. He handled all aspects of the leases himself, and it was a stress free experience. I feel that we got a great deal on 2 great cars. I trust Stu, which is more than I can say about most people, not just car salesmen.

chrmaz01

Jan 21, 2014

Always work with Stu Fogler.....and always an excellent and painless experience. He's top notch! I wouldn't go anywhere else. Just leased my 4th Acura and will lease a 5th one next year for my wife. Been to a number of Acura dealers and they don't every come close to the experience at this dealership.

Jmel

Jan 19, 2014

The team provided excellent, above and beyond customer service making my family and I feel right at home. The entire purchase process was very organized and efficient.

KarinaMoreno21

Jan 19, 2014

My experience at Acura of Ramsey was ABSOLUTELY EXTRAORDINARY! After going to a couple of dealers in my area, I was glad to find the perfect one for me here. Emmanuel Cesar and Stuart Fogler were very professional, offered great costumer service, provided a friendly environment, and most importantly, accommodated my every need. Prior to my visit, I talked to Emmanuel on the phone and gave him details of what I wanted and what my budget was. When I got to the dealer, Emmanuel and Stuart catered to exactly what I had mentioned on the phone call and helped with immediately finding what I asked for.....including the exact monthly payment! The finance department was just as resourceful and just as efficient. A few days later when I went to pick up my beautiful RDX, Emmanuel proved to be even more helpful by giving me a tutorial of all of the car features. Even after having my car for a few weeks, Emmanuel shows that he truly cares about his customers by calling in to check on my satisfaction with the car.I highly recommend Acura of Ramsey because it has exceeded my expectations of what a car dealer should be like...and you must work with Emmanuel and Stuart!!!

pat008

Jan 18, 2014

This was my first time buying at this dealership and I am very pleased. Everyone is so nice and helpful.Thank you Elija ,Elio and David for everything.

dmiller24

Jan 18, 2014

After visiting different car dealerships all day, we visited Acura to look at the ILX. Mitch immediately greeted us and showed us the car we were interested in. We took it for a test drive and he explained all of its great features. Everyone we spoke with was very friendly and knowledgeable. - much different than the other dealerships we visited. Mitch and David were excellent and made the entire lease process very smooth. We were able to take advantage of the college graduate program and scored a great deal! Would definitely recommend this dealership!

Borbonj1

Jan 17, 2014

Manuel was exceptional! I did not think I was leaving with my car that day and he made that possible when I least expected it because I was only coming in to look at cars. My family is happier than ever and now we have more space on the road and the deal was more than I expected to get. I would recommend him on a very high scale.

Tifani80

Jan 17, 2014

Correcting my review Manny was an amazing salesperson. He was patience, understanding and very nice. I fell in love with my car right away. It was a wonderful experience... 5 out of 5!!

Sacred

Jan 17, 2014

Employee very professional . Great work ethic . Was very knowledgeable and did not make me feel pressured to make a decision. He got me a great deal on my Mazda . I will recommend my friends and family to this dealer and sales person . The best .

rosariadominici

Jan 17, 2014

Manny was the most helpful person I have ever worked with. I came into the dealership just wanting to talk about future car deals, and I left with an Acura TSX. He helped me in finding the perfect deal for me, and wouldn't stop till he got it. He is a very good car salesman and doesn't feed around the bull***, he tells you straight up how its going to be and I loved that about him. When I finally got the car after a couple of hours of being there, he had already pulled up the Acura with my stuff in it all ready for me to leave. He was amazing and the next time I purchase a car, I will call him. I highly recommend going to Manny if you ever need a car!

JessiMarieG

Jan 16, 2014

Manny was a great help and made my decision that much easier with his honesty and kindness. I would definitely recommend him to anyone who is looking for a new or certified pre-owned because he is an OUTSTANDING salesman. I have dealt with other dealerships before, and Acura of Ramsey is one of the best.

Mav714

Jan 16, 2014

I found Manuel Cordero to be very sincere honest and helpful when it came to making my purchase . Did not feel any pressure to buy anything I didn't lik,e he took his time and helped me find the car I needed. Would definitely recommend someone this dealership Thanks!

Tatimel

Jan 16, 2014

I normally am the type of person that hates going online to write reviews but My fantastic experience at acura of Ramsey made me want to share how great there team is. I would, with out a doubt, recommend this dealer to everyone looking for a new or used car . It's a breath of fresh air after dealing with so many dealers in the past I finally found people that are willing to help you find exactly what you want without pushing you into a deal you're not really sure of . Manuel Cordero was extremely patient and helpful throughout the entire process. I was very unhappy with my previous car purchase at Nissan and he reassured me that he would make sure I got into something that I loved!!! He showed me a few of my options in my price range I signed the paperwork and he took it from there. Manny and JB made the process quick,easy, and rewarding. They got me out of a lease which I thought would be impossible ! To anyone looking to get into a new or used car I would highly recommend going to see Manny at Acura of Ramsey. If more dealerships had employees that were so dedicated,helpful and actually enjoyed what they did like Manny, buying a car would be a lot more enjoyable.

Sanderson82

Jan 14, 2014

Mr. Campbell worked very hard to find the best deal to fit into my budget. Everyone their should great customer service in helping me to receive my dream car.

jeffrido66

Jan 14, 2014

I had been using Honda from 2005-2011, then I leased with Acura of Ramsey in 2011 with the TL. I just recently turned in my TL for the newly modeled 2014 RDX, which I am leasing now. We are happy with the SUV, it rides great. The sales at Acura has always been top notch, taking care of our needs without any pressure. We were very satisfied with Emmanuel Cesar. He took the time to tend to our needs and wants, explaining any details we wanted to know about each model as well as made sure we test drove all vehicles to get a feel for what we wanted and the features we needed. The process did not take long and we were in our new car in no time.David was very no nonsense, explained the terms and what packages were available, again no pressure, just presented what was available to us to purchase with the vehicle.Looking forward to the next lease.

Jkuwent

Jan 13, 2014

Buying a car can be such a stressful experience, however, this time it was hassle free. This was truly the BEST car shopping experience I have ever had. Joe and Stu made my husband and I feel like VIP members from beginning to end. We got the best deal we could get right from the start, without having to go back and forth to get the right price. Stu even help us decide whether it was to our best interest to buy or to lease. The best part of all is that I love my RDX. I highly recommend Ramsey Acura!Thank you for everything!!!

JoanneGomez

Jan 13, 2014

After going from dealership to dealership, trying to lease a car with no luck, I finally came to Manuel Cordero at Acura of Ramsey. While other dealerships advertised certain prices and deals, when I sat down with others either the price wasn't right or the vehicle they offered wasn't what I was interested in. I refused to jump into a car I didn't want for a price I couldn't afford. It wasn't until I had decided to give up, when my sister informed me Manny had been working for Acura and was putting lots of people we knew in cars for great prices. He was willing to go above and beyond to help get me in a car that I wanted for a price that was in my range. The process was unlike other dealerships, sitting there for hours, with someone who was only interested in making a sale, trying to come to a conclusion, instead I went to the dealership in Ramsey on Thursday and although the car was available to be picked up on Friday, I drove away in my new 2014 Acura ILX on Saturday. Not only did Manny get me in the car I had been wanting for over six months, but he was able to give me the car for less than I had budgeted myself for which was great. He was very helpful, very attentive and extremely patient with me, as I am not the easiest person to explain things to. I felt as though he was not solely focused on making a sale but helping me get what I wanted and being mindful of the amount that I'd be paying monthly. They worked as a team, it was a group effort, Manny got me in the door and sold me the car but he had help from David Schnapper which was also very helpful and patient with the financial part of the deal. Everyone was extremely polite and willing to help. After receiving notice my plates were in, I went to the dealership and my sales rep, Manny, was off but Elijah Ospina, a new employee Manny had been training during my leasing process, was available and even installed my plates for me, I thought that was very amiable. Overall, I would give the dealership a 10 out of 10 if I could from being helpful, patient, and pleasant to informative and caring. Manny was exceptional during the entire process. I love my car and am glad nothing worked out for me in the past because it led me to a great sales rep, a pleasant dealership and last but definitely not least an amazing deal.

jsleen1234

Jan 13, 2014

The staff at Ramsey Acura were straight shooters and the deal went smoothly. Barry was pleasant to work with and was helpful with everything we needed.

fausmi

Jan 12, 2014

After leasing MDX's since they first came out, I entered the Ramsey dealership to price a lease on the RDX, as I no longer need third row seating. Seems foolish not to research the pricing on line beforehand so I asked Artie to match a decent price that was being touted on Kelly's Blue Book, Consumer Reports and Edmond's.com. He gave me a quote that didn't even come close. When I let him know that the competition down the road was willing to give me the price (but I was willing to give the dealership I had worked with for 15 years have first crack at it) he badmouthed the other dealership and told me they would bait and switch with the leasing bank.... WRONG. I got the deal I was looking for down the road and it was, indeed, Honda Finance Corp.. no smoke and mirrors. The deal took exactly 5 minutes.So much for trying to be a loyal lesee!

sdarling61

Jan 11, 2014

This is my 4th new car and this was by far the best car buying experience I've ever had. From beginning to end, it was easy and not stressful at all. Mitch was extremely helpful and very friendly. He even put my plates on in the rain for me! Thanks Ramsay Acura!

nohurt41

Jan 11, 2014

Juan put my plates on in less than 5 mintes and was very courteous. The young lady at the reception desk greeted me and had my plates immediately and also was very courteous. Jan 11 2014

ChrisNNJ

Jan 10, 2014

This was our third car purchase from Acura of Ramsey. I've purchased 2011 Acura TL and the lastest purchase was 2014 Acura TSX for my wife. The closest dealership from where I reside is Park Ave Acura, however I prefer to business with Ramsey because they treat you like a family. My sales person was Arthur Nevruzian (Artie). He is a pleasant to work with, doesn't pressure you into purchasing or leasing on the spot, and doesn't not give you the run around with the price. Another thing that impressed me with this dealership was that, my wife was considering other models (Lexus, Infiniti, Nissan, etc), and when Ramsey asked us what other models were were considering, we told them that she test drove Lexus IS250, Nissan Altima, etc, and Ramsey told us they were good and dependable cars and had nothing negative to say about other manufactures, whereas other dealers which I won't mentioned had nothing good to say about their competitors. I know it's all business but I felt more connection with Ramsey, and I would definitely recommend Acura of Ramsey to those who are considering Acura.

Jimmy415

Jan 9, 2014

This was the most pleasant car buying experience my wife and I have ever had. The courtesy and professionalism displayed by our salesman, Mr Maher Marhoumy was second to none. He was very knowledgeable about the products he represents. Most importantly he was very patient and thoroughly explained the financial obligations with us as we were trying to decide if we should lease or finance the car, in our case the TSX. At no point did we feel pressured to make a decision nor did we feel we were being rushed. We can also say the same with the finance gentleman as well (his name escapes me at the moment). In any event we would be more than happy to recommend this dealership and Mr Maher Marhoumy.

mfebbi

Jan 7, 2014

Dealership was no nonsense. Best price was offered up front! No need to shop around even though I did just to be sure. Stuart Fogler was the best and made this worth the trip. Seriously professional operation and I feel like the deal was much better up front than any of the other dealerships. Love the MDX too!!!

bodiejoe

Jan 7, 2014

We just leased a 2014 RDX from Stu Fogler at Acura of Ramsey. This is our fourth Acura but it's the first time we have used this dealership. We were unhappy with the local dealership where we had gotten our previous three Acuras, so a friend recommended Stu at Acura of Ramsey. We told Stu which car we wanted and he put together a great lease deal without all the typical "sales pitch" junk that drove us away from other dealerships. Even though Ramsey is 75 miles from our home, the trip was well worth it. Stu made this the most pleasant car leasing experience we have ever had. I can't wait to recommend Stu and Acura of Ramsey to anyone who is car shopping. By the way, the new RDX is awesome!Sincerely,Larry and Patti RosenkranzOakhurst, NJ

Juliawyman

Jan 5, 2014

We had a terrific experience at Ramsey Acura. We were treated exceptionally well and extended efforts above and beyond our expectations. Stu was the consummate professional. We've been working with Acura of Ramsey for years with our service needs. This was the first new vehicle experience and it was as smooth as silk. Thanks very much !!

nohurt41

Jan 4, 2014

If you need to buy a new or certified pre-owned Acura, this is the place to go. Rafael was diligent in providing great opportunities until he met what I wanted in color, style, model and finally allowed me to purchase a new Acura TL at a great price. I recommend him to deal with for honesty and the ability to do research into their inventory. He always made me feel like family at Acura of Ramsey. Worth the visit to see a terrific display of outstanding vehicles and a great service department(Tom) service adviser as well.

Lmarx131

Jan 2, 2014

The sales person was a pleasure to work with and the vehicle was available on site, so within a hours I was able to drive home my new Acura TL. Overall a great expierence.

Halpalex

Jan 2, 2014

Our salesperson, Arthur Nevruzian, was very helpful, knowledgeable and accommodating with absolutely no pressure. He made it very easy to purchase this new vehicle, and he followed up with assistance after purchase.

kjmmar

Dec 29, 2013

My husband and I had been searching for a used Honda Pilot where we live in CT. After not having much luck we expanded our search. Through an online search, I found a vehicle at Acura of Ramsey in NJ. I sent an email inquiring about the vehicle on a Sunday afternoon and received a response first thing Monday morning from Manny Cordero. I explained what I was looking for and what I wanted to trade in. He was upfront and honest with me and assured me that even though they were out of state, they would handle the entire process. Manny was always very prompt in answering any of our questions.I had applied for the loan on my own and sent my preapproval to the dealership. David reviewed our application and took it upon himself to find us an even better rate.My husband and I nervously took the 1.5 hour trip to see the car. We were very warmly greeted by all of the staff. We were also very pleased with the condition of the vehicle and knew we were making the right choice. During the 2 hours it took to check out the vehicle and sign all of the papers we were treated graciously by all. It was a relaxed and comfortable atmosphere.Manny, Kudos to you. This was by far the best experience that I have ever had purchasing a vehicle.I would recommend Manny to all!

jack13wbd

Dec 26, 2013

My salesman, Maher Marhoumy, was pleasant, knowledgeable and patient in explaining the features of my 2014 Acura TL. He gave me an excellent overview of the mechanical features of the vehicle. Although the deal is done, he was just as agreeable and helpful when I came back to ask a few more questions about the navigation system. It was not stressful negotiating the purchase. Maher's sales manager came out to greet me after my initial visit assuring me that he would work hard to make the deal happen if I returned. I get the feeling that it gave Maher the support he needed to close the deal.David Schnapper handled the paper work well. Since this was my first experience with leasing, I had many questions. He was knowledgeable and patient in answering them all. I had a very good experience with my 2005 TL which I also purchased at Ramsey Acura so I'm glad that I was able to do that again. I look forward to continuing to deal with Tom Sabiel who has been my service representative. He was friendly and helpful in keeping my 2005 Acura going relatively problem free for the last 8 years. I look forward to continuing to work with him.

rfmatz

Dec 23, 2013

Many thanks to the incredible team of Acura Ramsey. This was absolutely the best car buying experience ever! I look forward to our next purchase.

crazymazy

Dec 20, 2013

The dealership is very nice and relaxing. Our salesman Maher Marhoumy was great and very professional and the price was awesome!!! The car is great, my first experience with an Acura. I would definitely get another.

Lcas

Dec 19, 2013

I must say this was my best car buying experience ever. Manny was informative, patient and sincere. Also JB did everything in his power to make sure we left happy. I have recommended them and will continue to. Thanks LMC

Shahpar

Dec 13, 2013

They work a good deal of time to explain the available cars and then they look at the information on my IPAD for comparison and then presented me with a good working offer.The attitude and good personality along with good customer service was the selling point that seal the deal.Also after sale they have been very helpful for any question or issues.

Quent

Dec 11, 2013

Lease on 2011 Tiquan was up and was looking for a replacement vehicle. Narrowed it down to Honda Accord, Volvo S60, BMW 328i, Subaru Legacy and Acura. Went to White Plains Honda and could not test drive the Honda Accord V6 because there were none available. Tried Subaru but the wife thought it was too vanilla. Drove BMWs at Wide World and loved the cars. Went to Ramsey and drove the Volvo and then to Acura, dealt with David Schamberg (no longer there now at Nanuet Mercedes).David was very friendly and low key. He gave us the keys to the car and told us to take it on a test drive. We immediately loved the ride and handling. Dave gave us a good deal on a lease. However, when we went came back several days later to finalize the deal and pickup the car, Dave,the original Finance Manager was out that day and JB handled the paperwork. JB offhandedly informed us that Acura Finance couldn't give us the tier one financing and the price increased over $22 more a month. Needless to say we were quite shocked at this turn of events. JB thought Dave had called us to discuss the matter prior to coming in to pickup the car at the original deal price. Dave did not want to deal with the situation so he left it to JB to handle without letting JB know he had not contacted us. The sales manager then got involved and we ended paying a few dollars more per month but no where near the additional $22 a month they claimed was the new deal. One of the sales managers claimed it was no big deal and he figured he could handle the matter when we came in. We got everything straightened out. But they knew we were not happy and Dave Schamberg was equally surprised when we told him what had happened in the Finance office.A word of caution, before you shop for a car know the parameters of your credit score since this can effect the amount of the per month lease payments. Pleasurable doing business with Schamberg but the finance part brought us back to car buying reality.

sgruben

Dec 10, 2013

This is the 3rd Acura TL I have leased from Acura of Ramsey and my salesperson for all three was Stu Fogler. Stu is very personable, warm and helpful always taking the time to answer any questions. He never pressures or haggles and keeps the transaction on track and going smoothly. I NEVER feel rushed...no matter how busy he is. I would highly recommend Stu and Acura of Ramsey.

jmendelson1

Dec 5, 2013

This was my third Acura TSX from this dealership and each visit is more pleasant than the last! Mitch and Stuart partnered to get me exactly the car I wanted within my budget. In a short time frame, through storm delays and holidays, my car was there shiny and brand new as promised on my pick up day. My elderly parents accompanied me and both Stuart and Barry went out of their way to make them feel comfortable during our visit. I also know from over 6 years experience that the service staff is equally as nice and accommodating and I look forward to seeing them for my first oil change. Knock on wood shouldn't be much more than thatit's a great car from a great dealership!

dsirico

Dec 2, 2013

I recommend Acura of Ramsey. The dealership was a pleasure to do business with. Professional, personable, responsive and knowledgeable staff all around. Salesman and sales manager willing to listen and work through the deal.

Hoboken2013

Nov 30, 2013

Very friendly and great overall experience! Greg was the best part of our buying experience. Honest and did not try to over sell is. Will recommend to all friends and family.

lowxr

Nov 23, 2013

Friendliest staff of any dealership I've ever purchased a car from. From the yard staff, ( Nick ) to sales staff through finance department to the General Manager ( Joe ? ) . All questions were answered by a staff that has been doing this for a long time. My thanks to all there.

mrsfonz

Nov 21, 2013

My husband and I came here on Monday to purchase an Acura RDX. Manny Cordero was incredibly attentive and patient. I was very honest with him & told him that I had been seriously considering other options (Volvo). What I liked him about him was rather than slamming the competition, he was honest about the attributes of the car. He was very patient about the mental process that we struggled with and with little prompting, he worked very hard towards reaching an agreeement that was palatable to both parties. Sales skills aside, Manny is just an all-around nice guy, relatable & easy to talk to - - a true asset to any sales organization. I would highly recommend Manny and the rest of Acura's sales staff (David, Elio, etc). Plus points as well on Ramsey Acura's very clean office and wonderful staff.

Jonesy82

Nov 15, 2013

The only issue with the vehicle was the exterior and price but with the low miles warranty etc could not complain. Employees are very friendly and find ways to help you no matter what.

joeg10

Nov 11, 2013

This was a great experience all around. The people were all fantastic. This is my second purchase from Acura of Ramsey and I would recommend this dealership to anyone.

Ferrentino

Nov 10, 2013

I come from a family who love driving Acura's. Over the years we have bought 7 Acura's from Stuart Fogler at Acura of Ramsey. I have bought 2 Acura TLs in the last 3 years. Stuart makes buying a car painless. His approach to selling a car is very personable and professional. I highly recommend buying a car from Acura of Ramsey.

michelleghosio

Nov 9, 2013

Had an amazing experience on my purchase of my Acura TSX!! I had very helpful staff help me make my decision to buy my car. I had no issues what so ever and they answered every question I had. Overall wonderful experience! Thank you!!!!

11223

Nov 9, 2013

The process was smooth and easy, the employees are nothing but friendly, and the price of the car was more than perfect. Would definitely recommend going here.

clomenzo

Nov 8, 2013

It's our second purchase here with the same salesperson--Artie. It would have been much easier to purchase the car at a dealership closer to our home but we had such a great experience the first time we just had to go back. Quick, easy and most of all fair. Price out the car anywhere you want or via internet--but save Ramsey Acura for last as they are sure to beat it all.

Jamesc10

Nov 6, 2013

I Bought 2010 Honda Accord from Acura of Ramsey and the whole process was a breeze. Had a very positive experience and would definitely recommend the dealership to my family and friends.

Cnordlander198

Oct 31, 2013

I have been leasing with this dealership for my last 3 vehicles, all of which were Acuras. I must admit I rarely ever am impressed with how a car dealer works never mind feeling comfortable and not pressured by the men who work there. I have dealt with only, Stu, David and Mark every time and they ALL make the process of purchasing a new vehicle exciting and SIMPLE! There are no hassles with this professional dealership. If you are looking for a great price and a very enjoyable car process this is by far a dealership for you. Make sure you ask for either Stu or David because Mark is in the parts department. Mark is still a huge part of my experience because he schedules my oil changes on my schedule and always arranges a loaner car that's ready for me before I even arrive. I am relieved I have found honest salesmen who don't pressure me so that I am confident my deal is the best out there. Make sure you visit this dealership before stressing about finding a car some where else.

kwchiro

Oct 24, 2013

The employees are always attentive and go the extra mile -- including checking my tires (as an emergency) when a warning light had gone on before I was going on a long trip. All my service has been at this dealership. My first Acura will now go to one of my children -- it is a 2004 and is still going strong with 105,000 mile. Last week, I bought my second Acura MDX from this dealership. The car was delivered without any problems and Mitch went through all the "stuff" on the car. This is an excellent place to buy a car!

JohnDealerRater

Oct 21, 2013

Very friendly, very patient and accommodating. The dealership is neat and clean. Always coffee at the ready and reception does not let you go un-noticed and makes sure your needs addressed. I would definitely purchase from Rafael and Elio again!

SuperBay

Oct 21, 2013

This dealership had a good price to offer.But staff was in incompetent on dealing with out of state purchaser, they set-up pick of the car with my driver, but when driver showed up, they realized that they don't have enough paper work Form purchaser.So it caused me a head ache and extra fees for pick up delay. Fred said that they will reimburse me for extra fees from delivery company, but after the car left the dealership of course no one even bothered to reimburse this. They even sent me a feed back request, that I reply to, and got no respond.

alorr

Oct 15, 2013

Dave and Stuart were very friendly, attentive, and took great care of us through the entire process. Our MDX was delivered as promised and we did not feel pressured into purchasing any extras that we did not want to buy.

tmkg

Oct 14, 2013

I found a pre-owned MDX at Acura of Ramsey that I was very interested in purchasing. Over the course of several days I worked with Syed Rizvi through email to put a deal together. Syed was excellent to work with, responded to all my questions quickly and completely without any games.Few car sales reps are able (or dedicated enough) to work a deal remotely, Syed is one of these few, highly recommended.

Andrea2680

Oct 14, 2013

A great experience, I highly recommend this dealer, friendly people, bilingual, if I would have to buy another car definitely i know where to go

lauriewcohen

Oct 13, 2013

It was such a pleasure working with Acura of Ramsey. We had visited another Acura dealer looking for a previously owned MDX and were displeased with the service and quality of cars. After finding what we were looking for online at Acura of Ramsey we went in to look at the cars. We were more than pleased with the service and quality of cars. The sales and finance people were very professional and welcoming. They answered all our questions and were extremely helpful through the entire process. This was our first time buying a used car and also trading in our old one. The cars we test drove were clean and ready to go - unlike the other dealer we had visited. This is our first Acura and in the future if we decide to purchase another one we will definitely return to Ramsey.

Blondster

Oct 11, 2013

We were greeted by numerous employees in the showroom and not jumped upon. David Shamberg is the salesman who helped. After taking a test drive we returned to the showroom and said we had a doctors appointment but would be back afterwards. David was polite, said he'd be there until 6:00pm and never had an attitude that he didn't believe us. We returned at 6:05pm and luckily David was still there.We proceeded to discuss the car, whether to lease or finance and what packages I'd want to add. Since we were still considering another car we said we'd get back to him. Once again David thanked us for coming back and looked forward to seeing us again. Since he was going to be on vacation for the next two weeks and I was due to have minor surgery we exchanged email addresses and phone numbers.The day David returned to work, we called and met with him in the afternoon. We picked up my new car the following day. We chose Ramsey Acura as we already have the largest sedan from them but also wanted a smaller for me. Since our experience in the past with the sale and service has been so great, we wouldn't think of using any other Acura dealership.

pareinti

Oct 8, 2013

Very friendly and knowledgeable, not high pressure. The salesman took time to explain everything about the car and allowed amlpe test drives to evaluate the car.

thegrillofamily

Oct 5, 2013

Our most recent purchase, the 2014 Acura RDX, was our third purchase at Ramsey Acura. That should speak volumes about how we feel about this dealer. The atmosphere is very friendly, without being pushy. Rafael Figueroa understood what we were looking for, was patient, informative, and has excellent followup skills. We highly recommend using this Acura dealer.

rawlr4

Oct 2, 2013

The sales process was very transparent. There was none of the nonsense that often goes on in car dealerships. I was treated with respect. The price offered was very good. Both Elio and Stu were very accommodating.

dynamix1

Oct 1, 2013

This is my 3rd MDX with Mitch. Great service each and every time. The dealership experience with Ramsey Acura is the best car buying experience I have had and I have purchase/leased many cars from many manufacturers.

beckysawicki

Oct 1, 2013

This is the second vehicle we have purchased from Acura of Ramsey and Artie Nevruzian is awesome. Never any high pressure. Very knowledgeable. The entire team at this dealership is incredible. Love my new MDX and would highly recommend this dealership and Artie. FYI, with the previous Acura, the service department was awesome, don't expect any less when the MDX needs it's first service.Definitely a 5 star dealership.

sfleming5

Sep 28, 2013

This is my second time buying a certified pre-owned Acura from Acura of Ramsey. Once again, I received excellent customer service and the associates listened to my needs. I shopped around with other dealers but Rafael and his colleagues went the extra mile to make sure I was satisfied with my experience. I would highly recommend a visit to this dealer if you're in the market for a new or pre-owned Acura.

Mary911

Sep 27, 2013

I had a wonderful experience at Acura of Ramsey. David was very courteous and efficient. The dealership was extremely accommodating. I would highly recommend this dealership and I love my car.

rmattsson

Sep 25, 2013

Great pickup/buying experience despite it being "only" a fleet program purchase (they negotiate with the fleet admin). They were just as courteous and attentive at my pick up as any customer. Very complete and down to earth. I picked Ramsey Acura becuase I had dealt with them years ago and I know their service dept is excellent too. Looking forward to working with Ramsey Acura again.

RedMosquito

Sep 25, 2013

My last 2 cars have been leased Acura MDX's from Stuart Fogler at Acura of Ramsey. I can't envision myself going anywhere else. I went to several other dealerships in the area (BMW, Audi, Infiniti) and if any of them showed half of the enthusiasm and professionalism that I experienced with Stuart at Acura, they may have had a shot at selling me a car. Stuart is incredibly knowledgeable and handles everything you need him to with the utmost urgency. The customer truly comes first with him. He works to get to know you and understand what your needs and limitations are and then does his best to find the best fit for you. The overall experience both times I've been there and worked with him has been absolutely dynamite.

BronxLawyer

Sep 25, 2013

The sales person, Barry LaVorgna, kept me apprised of any inventory that met my requirements. He made more than several telephone calls to me, to discuss my needs. When the Mercury Mariner came in to Ramsey's inventory, he notified me at once. It was the perfect car for me and Barry worked hard, along with Fred, to compile a financing package that met my budget concerns. I will recommend this dealership, especially Barry to friends and colleagues. It was a terrific experience.

zafrac

Sep 25, 2013

Mr. Stuart Fogler has been the best car dealer we had been in business with for the past months in our search for our dream car. He was very professional, knowledgeable and most of all he has a lot of patience with us.I would recommend him to our friends.

BenjaminR

Sep 23, 2013

A few weeks ago I purchased a new 2013 Acura TL from Acura of Ramsey and traded in my "old" car - another TL. David Schnapper is the salesperson who helped me. David is knowledgable, friendly, and found a car in his inventory that had the features I was looking for. The sales experience was great; no pressure and I got the price that I was looking for. I wouldn't hesitate to buy my next Acura from David.

jpaulie

Sep 21, 2013

So I was in the market for a used Honda. Definitely Civic and with some low miles. I had gone to another local dealer ready to buy, it was given at a great price but at the very end, the classic bait and switch was administered. At this point, I was hectic to go to any dealer but I saw a car at Ramsey Acura, a used Honda, and saw it had great reviews at another site. It was a bit far from where I live but I figured if I have to make the extra trip for amazing service, I wouldn't mind it. I did not regret the trip one bit! From the moment we got there (we were pretty decided on the car based on the online ad save for the way we were to get treated) Elio and Greg came out to greet my parents and I. Elio had previously spoken with my Father on the phone and he along with Greg were great people to deal with. We agreed on a price on the phone, Elio confirmed that when we got there, Greg took my information and granted we got there late so the banks had closed, Frank the loan manager came out to greet us, told us that they only charge dealer fees and the required DMV fees and nothing else. He was very upfront about that and the deposit which he let us know was refundable. Cut to the next trip, the loan process wasn't too bad at all. We were in and out in quickly enough and it was painless. I love the way they all were up front about everything and they were kind enough to chat with us just like normal people, not desperate to get the sale and get us out the door. Needless to say, for my first car, I'm incredibly happy and appreciative. Don't be surprised if I see an Acura for myself on the horizon and end up back there.

Kotya

Sep 21, 2013

Very pleasant team, gave us very warm welcome and a very nice deal. The service was quite prompt, got the new car in 1,5 hour. Thanks a lot!

td284

Sep 20, 2013

I've used Acura of Ramsey for service since I got my 05 MDX new (from them). It's not the closest dealer to me, but after getting a headlight fixed somewhere else, I appreciate the low-key professionalism of Ramsey. They've always been excellentSaturday appointments, loaners when I need them, high-quality work and fair prices. Tom Sabiel in service has always been very friendly and professional (the rest of the staff too). I've been able to keep that car in great condition for 9 yearsnow I bought a 14 MDX Advance from them, so I may not see the service department for awhile!

PNetvrm

Sep 19, 2013

Having reviewed comparable vehicles, we believe that we purchased a quality car (RDX) and that Stuart worked with us to arrive at a fair and equitable price. Maher who did the follow-up walkthrough of the car and it's features was thorough, competent, and patient. He answered all of our questions. Both Stuart and Maher were definitely consumer friendly and encouraged any follow-up communications.

TeddyNYC

Sep 17, 2013

Acura of Ramsey is a great dealership. They're friendly, professional and have the best prices. Stuart Fogler was wonderful and we'll be going to him again for our next vehicle. He feels like family. Tom Sabiel is always helpful and very professional when we bring our Acura in for service.

lauraaaaaa

Sep 17, 2013

Stu is the BEST. This is my third new Acura from him. I had a problem with the new truck and he immediatly took care of the situation and made it right. I LOVE my new 2014 AWD RDX. I traded in my previous acura and they always give me a great price. They are like family when you get there. Freddy from finance was also great.

TJB4

Sep 17, 2013

This is the 2nd Acura MDX I have bought from Acura of Ramsey. Everyone one was very helpful and friendly. From sales to finance to the service dept. It was stress free the whole time.My salesman both times was David Schnapper. He was a pleasure to do business with from start to finish. David was a non pressure salesman who actually knew his product. He gave my a wonderful price that was easy for both parties to agree on. It was not the usual long drawn out process with 10 trips from us back so the sales manger. One trip was all it took and the deal was done.David got me rolling out the door in my new 2014 Acura MDX in a few hrs. This included him taking a trade, doing all the paper work and having my accessories installed by the service dept. Who did a wonderful job. When it was time for delivery David took the time to explain all the functions of the new car. I never felt rushed or he just wanted me gone because the deal was done.In fact he could tell I was not comfortable with the new touch screen. He refused to let me leave until I had a better grasp on how it worked.Whats more to say. Great salesman, great price,great dealership. 100% satisfied.

Liag19

Sep 16, 2013

Stu is awesome ! He takes care of every detail and offers great service and pricing. I am a repeat customer and have been amazed how easy and painless the process is. Will definitely return and recommend Stu and the Ramsey dealership to others.Also , I have only had my cars serviced at this dealership. Everyone in sales and service should be commended . They are all courteous , helpful and always accommodating . A pleasure to do business with.Gail A.

rdx123

Sep 13, 2013

While shopping and test driving a new Acura RDX, I visited a few dealerships in the Northern NJ area, including one in my town. The one dealership that I found to be the most friendly and straightforward, was at Ramsey Acura. I had the pleasure of working with Mitch Gruick. He managed to make the entire process completely pain free and at no time did I feel that I was being given a run-around or confusing information. Mr. Gruick treated me with respect and helped me create the best package for the best price. Overall, the atmosphere is very friendly and consumer friendly- they treat you like family. Mr. Gruick even called me to see how I was enjoying the car and if I had any questions.Without hesitation, I would recommend Ramsey Acura.

TSX2013

Sep 13, 2013

I found everyone I worked with, especially David, to be very friendly and helpful. I felt they went the extra mille in order to make sure I was happy with the deal . They really made me feel as though they wanted my business. I went to several other dealerships to look at different model cars and that wasn't always the case.

car_buyer_x

Sep 12, 2013

Great experience thanks to Natalia. She is knowledgeable, opinionated (in a good way) and easy to work with. No pressure and good follow up throughout the process.

rswets

Sep 12, 2013

Dealer along with Stu were recommended by my Daughter-in-Law. Everything I had heard about the dealer met or exceeded my expectations. Car availability, price , service & ease of the transaction (returning my 2011 TL) went great. The process took less than an hour of my time given conversations with Stu prior to my coming in. Would definetely recommend the Dealership and Stu to others.

INMACURA

Sep 11, 2013

This was not our first time at Acura of Ramsey, nor with Stuart Fogler. We always find competitive pricing, expertise and friendly service.The convenience of the showroom and past experiences keep us coming back as well as recommending Acura of Ramsey to many friends.Acura quality is tops; our very first car was an Acura Integra in 1986.Thank you

iruiz78

Sep 11, 2013

Rafael Figuereo and his team at Acura of Ramsey made our first vehicle purchase a very good experience. Rafael was very courteous, totally not pushy, very responsive, and served as a great liaison between us and the Finance team. JB Navarro went above and beyond to secure us the best financing deal possible, and for that we are very grateful.Finally, it's nice to see a dealership that truly stands behind its product. After a few weeks we noticed there was a minor mechanical issue with the car, and Acura of Ramsey stepped up and took care of the issue without skipping a beat.All in all, Acura of Ramsey is a great dealership with an excellent team, and I highly recommend it.

Cheroreo

Sep 9, 2013

After having a very negative experience at another Acura dealership, Barry and the rest of the staff at Acura of Ramsey, were a breath of fresh air. They were fair, honest, and got me into my "new to me" TL within 24 hours. Their inventory online matched what was available, they gave me a very fair trade in value on my previous vehicle, and worked with me so my payments were within the price range I requested.

lopezv26

Sep 6, 2013

I gave the rating of 5 because David answered all of my questions and concerns, made me feel comfortable with my purchase. I didn't feel rushed or pressured to buy the car just so he can make the sale. It was a good fit for me and David helped me make the decision that was best for me.

Maryannm1958

Sep 6, 2013

This is my family's 13th acura. Obviously, we are huge fans. Keep on listening to our comments and building great cars and we will continue buying them. Keep the price as low as possible.

Barbie26

Sep 5, 2013

Awesome guys!! They make things happen! I really appreciate the courtesy the gentleman at acura ramsey have towards the customers. They made my experience worth it. ~Barbie

jcavoli

Sep 2, 2013

I really enjoyed my enitre car buying experience with Chuck and David. Everyone at the dealership was very friendly and professional and I never felt any pressure. They were both extremely knowledgable and even helped me set up everything in my car, including my phone's bluetooth feature, to pair it up with my phone.

jossriva0304

Aug 31, 2013

Rafael is a considerate, kind, down to earth salesman. If I have to buy a car again I would come to him. He is fair and efficient.

Scott

Aug 31, 2013

I purchased my 2010 certified pre-owned mdx from Rafael he was so pleasant to work with also I have to say the sales manager Elio Perito was also so pleasant to work with as well he came out and was not aggressive like some managers that I ran into at other dealerships he answered all my questions and was able to make the deal happen. I will be doing future business with Ramsey Acura.

SCtud

Aug 30, 2013

Easy negotiation, very friendly, quick delivery, clean and new sales center, accessible location. David was wonderful to work with and was able to take care of a special request. Don't be afraid to travel to this dealership if you're out of state - I was from CT and had a much better experience here than the local dealers. Fantastic mall nearby as well that is one of the best in the country.

Missy615

Aug 28, 2013

Acura of Ramsey is an amazing dealership. I just leased my third car with them, and I plan to keep going there in the future. Stuart Fogler has helped me with each of my cars, and I absolutely love doing business with him: he is professional, friendly, and so knowledgeable. Mr. Fogler is a true asset to Acura. He transforms the buying of a new car, which can be quite daunting, into something manageable and fun. JB Navarro was also a big help, and a great person with whom to do business. The staff at this dealership is all-around terrific.

BillyTorres

Aug 28, 2013

I was searching for an Acura and was glad to have bumped into this place. Our sales rep (Syed Rivzi), along with Fianance and Management staff (JB and Elio) were excellent. They were very courteous, and professional and made sure all our questions or concerns were addressed. We purchased a Certified TL and are so far very happy with our purchase. Hope to do business again in the future. Keep up the good work guys. Thanks to all!!

alanizenman

Aug 28, 2013

I was looking to lease a 7 seat SUV and wanted to test drive the MDX. I filled out a form on the web and was quickly contacted. The Internet Person was off that day but still answered my emails and arranged to have another salesperson set up a test drive that day. I went in the next day to lease the car and it was painless.

Mogulz

Aug 24, 2013

The shopping and purchasing process at Ramsey Acura was professional from start to finish. Artie was patient and respectful and never used a "hard sell" approach. I negotiated a price that beat Edmunds' "True Market Value" price with no drama. For financing I scoured local and on-line banks for the best rate. I expected JB would match it. I was delighted when he beat it by 20 basis points. There is a strong emphasis on customer satisfaction at this dealership. Case in point:Two days after I took delivery of my MDX I noticed the traffic monitoring function in the Nav system was not active. I went back to the dealer. Rather than simply shuffle me down to Service, Artie struggled to trouble shoot the problem. He couldn't. Soon the Service department was involved. There were calls to AcuraLink in California. Tom from Service offered me a car to take while they kept mine to hopefully fix the problem. I was very impressed with the sense of urgency everyone had to fix this problem! (The problem turned out to be a computer server glitch in California and had nothing to do with my car. It was fixed a couple days later.)

katlynfaber

Aug 23, 2013

David was amazing. He did not pressure me to purchase a vehicle the day I walked into the showroom but rather let me take my time to think about the best deal and what options were best for me. I would highly recommend him and this dealership for someone interested in purchasing a new Acura!

Brittneyjh

Aug 22, 2013

I was recommended to Acura of Ramsey by my Uncle who has been leasing 2 cars at a time with this dealership for the last 8+ years. He told me how great the service would be and I am happy I didn't go anywhere else. When I leased my Acura TSX back in 2010 Stu worked with me on my deal. He broke down all the numbers and explained everything. He worked hard to get me every incentive Acura offered in order to get me the best price which I very much appreciated since I was in college at the time. I loved my car so much, even after I said I would NEVER buy out a lease, I actually bought my TSX. I would never shop at any other Acura dealer, even though Ramsey is a great distance from my home in Kearny. Whenever anyone mentions buying an Acura to me I ALWAYS refer them to Acura of Ramsey!

adriennelross

Aug 20, 2013

When first researching an Acura for my son in 2004, I am glad I happened upon Stuart Fogler who gave me the best price around and couldn't have been nicer or more helpful. I myself had a 2003 TL from another dealership but decided to stick with Acura of Ramsey and Stuart ever since. I have leased 2 TLs, bought one 2012 TSX; my husband has leased 3 MDXs (and will be leasing another one soon); my son owned his RSX (the one that brought me to Stuart) and leased a TL; and my daughter owns an RSX. Needless to say, we are an Acura of Ramsey family with Stuart helping all of us with our purchases. Unfortunately, last week, I was rear-ended and my 2012 TSX was totaled. I called Stuart up and we are in the process of getting me "another" new car. Stuart is being very helpful and I am confident that he will do right by me. As soon as I get my "new" new car and my husband gets his new MDX, that will make a total 11 cars that my family has gotten from Acura of Ramsey since 2004. I, as well as my family members, have recommended the dealership and Stuart to friends and family and many have made purchases through Acura of Ramsey and Stuart and have been as satisfied as we are.Sincerely,Adrienne Ross (a very satisfied customer)

ngers4

Aug 19, 2013

We have bought a number of Acuras from Stu over the years and have always had a great experience. If there was ever anything that we were not happy about, he worked hard to remedy the situation.

PCintron

Aug 18, 2013

Just picked up my 2014 MDX, and the experience was great. This is my second car with Acura of Ramsey and cannot say enough about the dealership and staff. To be more specific, Stuart Fogler was wonderful in helping me select my next vehicle. I found Stu to be helpful, friendly, as well as, very knowledgeable about the Acura brand. He went out of his way to make sure my experience was one to enjoy. I will certainly return in a few years when it's time for a new car. Thanks!

Jillnguyen

Aug 17, 2013

David was friendly, helpful and easy to do business with. My experience with JB in the finance department was pleasant too. I highly recommend this dealer.

Wesley1234

Aug 17, 2013

My wife and I visited Acura of Ramsey with the idea of possibly getting a new car to replace my 2004 TSX. We immediately saw a beautiful blue 2010 TSX. Maher came out right away and was friendly and encouraging without being pushy. We test-drove the TSX, and then for comparison, drove a TL. When I said I preferred the TSX, Maher made no effort to try to change my mind, which I appreciated. Within three hours I drove home with a newer model TSX. This newer model gets better mileage than my previous one and the technology is far superior. I might have wished a better deal on my trade in, but overall Maher and everyone at Acura of Ramsey was gracious and hospitable and I love my new car.

aklaiss

Aug 16, 2013

This is my husband & also my 4th Acura that stu sold us. I sent my sister & her family here. We would not hesitate to recommend stu & the whole Ramsey Acura staff to any prospective car buyers.

mcdougal

Aug 16, 2013

I would definitely recommend this dealership. Rafael was exceptional!!!!! The pricing was great and so was the service. I will return to this dealership and will refer my friends and family.

Eddy7

Aug 15, 2013

In 2004 i purchased my first Acura from this dealership after having visited most of the dealerships in the try state area. They proved to be the most friendly, very professional and most willing to do huskiness. Fast forwarding 9 years later it was great to see that they hasnt changed. This time a friend recommended me to Stu Fogler who was a pleasure to work with. He was very supportive through out the process (eg. quickly resolving a mixed up with the DMV documentation). I would highly recommend Acura of Ramsey to anyone looking to buy/lease a new automobile. E.A.

callessio

Aug 13, 2013

Ask for Rafael Figuereo- #1 in service, fair, honest, and a real pleasure to work with. Would definitely buy from him again in the future.

lenioffe

Aug 12, 2013

Mitch has been excellent in providing information throughout the process, helping us understand our options, explaining car features. And the price he gave over the phone was exactly what we paid. We highly recommend this dealership and specifically Mitch Gruick. We shopped around in Westchester and across the river in New Jersey and this place was the best.

jspecchio

Aug 12, 2013

The people of Ramsey Acura were extremely professional in the fact that they knew everything about my newly purchased vehicle. I would recommend this dealership to anyone.

Gjmdmd

Aug 12, 2013

Have leased 4 autos from these men and the dealership. They are fair,friendly and do not pressure you. This in turn makes the whole experience easy and a pleasure. I would highly recommend them to everyone .

jkschell2010

Aug 11, 2013

Rafael was patient, considerate and attentive to every detail that we discussed. Even if I believed that a comparable automobile could have been purchased elsewhere for a few dollars less or a little closer to home, I still would have purchased the vehicle from Rafael because I found him to be utterly believable - which, I think, is critically important when purchasing a pre-owned automobile. What a great salesman!I would recommend both him personally and Acura of Ramsey without reservation. We have been in once, so far, for service and the experience was great! The service was prompt, courteous and professional and every reasonable effort was made to see to our comfort while waiting.This has been a most positive experience and I do most certainly hope to return.

cassiechloe

Aug 8, 2013

I just want to say thank you !! thank you all for being so wonderful, I purchased a 2014 MDX and it was the best experience ever !!Stuart Fogler was our salesman and he couldn't have been more helpful, funny and very charming too !! He went out of his wayfor us and gave us the best expertise info on our new BEAUTIFUL SUV !!! I would recommend this dealer to everyone !!Thank you also to Joe Rauch who gave us the best price and took good care of us also !! Mitch was great too he sat in our MDX andexplained everything to us and got us accustomed to all the endless features, which just amazed us !Thank you again for all that you did for us !!Love you guys... YOU ROCK !!!Geri & Doug Yeats

jahayes84

Aug 7, 2013

I had a wonderful experience at Acura Ramsey! Stu Fogler was extremely organized, easy to contact and knowledgable about Acuras and the whole process. He had the car ready much faster than I even thought possible. He answered all of the questions and concerns that I had and answered questions that I didn't even know to ask. Stu was extremely thorough and detail-oriented and JB went over all of these details a second time, making the whole experience very comfortable and easy. I would definitely recommend this dealership to family and friends and would want to make sure that they contact Stu. He created an efficient, relaxed and convenient experience, going way above and beyond expectations.

NKNancy

Aug 7, 2013

If you would like a pain-free car buying experience, purchase your next car at Acura of Ramsey. The no pressure sales and friendly atmosphere made it more of a fun event then a uncomfortable one. Artie was attentive to what I wanted and didn't try to change our minds to more then I could afford. Our finanace person JB was also great and continued with a very smooth car buying experience. I can't say enough about the great customer service I received while I was here. Everyone smiling and saying hello...must be a great place to work.

Ness13

Aug 6, 2013

We recently purchased a certified used mdx from Ramsey Acura. Helping us were Mitch, Barry, Rafaeland Elio. We were looking for a used mdx for several months and went to many dealers. No dealer in north jersey offered us as good a deal as Ramsey and no dealer was as accommodating and trustworthy and friendly as Ramsey Acura. They did not over sell and were real. Their used sales manager Elio Perito was exceptional. He went out of his way to make us feel comfortable. He was honest, trustworthy and even offered to let me take the car for the weekend and to my mechanic. His sincerity was so refreshing for a "car dealer". All of them were, including the business manager Fred. I have had the car for two weeks and I love it and feel that I got an honest fair deal. I also feel if there is any problem in the future they will support my purchase and do right by me. Thanks to them I will also use their service department, hoping they will provide the same incredible customer service the sales department has. thanks Elio et al.!

DevonHamil

Jul 31, 2013

I purchased a 2013 Acura TL from Ramsey Acura, after previously leasing a 2010 TL from this dealership. Their customer service and attention to detail was the reason I returned and have referred friends to this dealership. Stu, Artie, and Rafael made this buying process seamless and free of stress. I am very satisfied with my overall experience at Acura of Ramsey, and will continue to refer my friends and family.

drbones98

Jul 31, 2013

I have been purchasing cars for many years. I always hated the "battle" with sales representatives.Mitch breaks that mold. Mitch did not try to sell me anything. He allowed my wife and I to buy thecar we wanted. I am particularly impressed by the unique combination of product knowledge,professionalism and friendly atmosphere exhibited by all of the people I have dealt with, from Mitchin sales to Charles, in service. My TL now has 43,000 miles on it, but feels like I just drove it off the lot.Although other Acura dealerships are closer to where I live, the combination of favorable factors anda great support staff brings me back to Acura of Ramsey. Thank you Mitch, Charles and the rest of your staff.

terid1967

Jul 31, 2013

I was very happy with my overall experience at Ramsey Acura. My sales representive Elio Perito was very helpful and knowledgeable about the pruduct. Due to my busy work schedule Elio offered to deliver my new 2010 Acura RL to my place of business. The vehicle was preped and paper work was all handled professionally. I would recommend Ramsey Acura dealership to anyone in the market for a very prestigious vehicle.

tjrjkr

Jul 30, 2013

I just leased my third MDX from Acura of Ramsey. With each purchase and visit to the dealership Stu made me feel comfortable. Over the passed 6 years he has taken the time to listen to my needs and has always been able to answer all of my questions. I love my new car and feel as though I got a very fair deal. I am confident that I will find myself back at Acura of Ramsey in 3 years from now.

rosa0109

Jul 30, 2013

Overall it was a stress free experience and I felt no pressure to make a deal. Paperwork was done in a timely manner. David and Fred were very clear and helpful during this important process. I hope to continue doing business with them in the near future and will definitely recommend their service and expertise to other people. Thank you!!

donnak23

Jul 29, 2013

This is a quality dealership that gives the buyer a great experience. Our salesman, Stuart Fogler, is a true professional who knows his product line inside and out. This is the third car we have purchased from this dealership and we have been extremely happy with them, this is why I have given them this rating.

kwagner001

Jul 28, 2013

Stu was great to work with. He was very helpful and professional and explained everything clearly. I would definitely recommend the dealer to my friends.

chuckburak

Jul 26, 2013

The only reason that I did not give a great overall rating was due to the fact that I had to wait for my new car for approximately 4 months, when I was originally told that it would take a month or two. I also did not receive enough status updates. Otherwise, everything was exceptional.

dfein1

Jul 24, 2013

Worked with Dave via email and phone to check stock and get a price on a 2014 mdx with tech pkg. Dave was very responsive and was able to give me an exact price over the phone and in writing over email, which was very important to me. I also traded in a 2006 mdx and Dave gave me an accurate price over the phone (which turned out to be the exact price that my car was valued out in trade). I wanted a blue one and Dave told me one would be coming in shortly., but that there was a tech with entertainment on the lot. I came to the dealership on the only day I was available, which happened to be Dave's day off. Stu helped me directly and was awesome - very knowledgeable and gave me the entertainment one in blue for just a little bit more than the other one, so I didn't have to wait and was able to drive off in the new car in about 2 hours. Stu was also a great guy and happened to be someone that made the whole thing very enjoyable - with straight forward pricing without wasting a lot if my time. JBin finance was great too - didn't try to sell me useless things, but was informative and straightforward about items that made sense for me. I bought a car here aBout 10 years ago and was very happy I decided to return. It was a great experience and I would highly recommend this team to my friends. I feel I was treated very fairly and the whole process was very pleasant. Compared to some of the other acura salespeople I spoke to over the phone, it was night and day and hands down the best to work with the guys here. Keep up the good work Dave, stu and Jamie, see u I. Three years when I lease a new one.

valkleiner

Jul 24, 2013

This is my 4th Acura with Stu Fogler. He has ALWAYS been fabulous. He has taken the time over the years to really get to know my family and always looks out for our crazy particular needs. He absolutly has never failed to find us the perfect car with everything I want in it at the right price. We love our Acuras but it has been an amazingly easy friendly process everytime we have been ready for a new car... and that is not easy because we are very annoying and demanding. I must also say that I particularly LOVE my new 2014 MDX. I will conclude to say that Stu is a great person to work with and my husband and I feel we made a friend over all these transactions. I highly recommend him to everyone and the dealership as well. Thank you!

Daguirre42003

Jul 24, 2013

Purchased a certified pre-owned 2009 Acura RL. Experience was great and transaction went smoothly 100 percent. Sales person Syed was a gentleman. Would deffinanetly make a future purchase and would highly recommend. "Keep up the good work Acura of Ramsey employes!"

Deblarusso

Jul 23, 2013

Everyone was very friendly, considerate, and fair. Literally everyone; even the receptionist. The dealership was very clean and family oriented. We were offered drinks right away and the kids were able to sit and watch television. Rafael, our sales rep, was very personable and I would definitely work with him again if we needed any assistance. Fred, in finance, was excellent; Great guy! We were able to work together to come up with a deal that made everyone happy. It was obvious that our business and happiness was priority. To be frank we were treated like human beings and not like " a commission. " I've worked in sales and customer service, many years ago, so I completely understand the need to seal the deal. I also know that you want repeat business and a good reputation. Rafael and Fred earned both. I give them both rave reviews and if we ever needed to make another purchase in the future this dealership will be our first stop. We came to this dealership after a very negative experience at another local dealership. The sales rep that attempted to help us had the personality of a rock and we were spoken down to, which I truly resented. My husband is a mechanic, he used to work for Ford, and has been with UPS for eighteen years as a package truck and tractor mechanic. I have two BA's in social work and social services and I work within the West Milford school district substitute teaching while I wait for an opening on the child study team. One of my biggest pet peeves is being patronized. We were treated like we were idiots, so they lost the sale and our respect. When I found the Honda Pilot on-line and Rafael contacted me he came across as being really outgoing and seemed like someone I would like to work with. He even offered to come in on his day off to meet with us. I had foot surgery, a week & a half ago, so unfortunately I have no choice but to depend on my husband and work around his work schedule. Rafael was extremely understanding and supportive of our situation. That was impressive! He was willing to work around our schedule due to my foot and the fact that we have two kids. That alone, in my opinion, is going above and beyond. I sincerely mean everyone word. If I didn't I wouldn't say it. I told the gentlemen at the other dealership that they lost our business because of how poorly we were treated. I'm honest and I have no issue speaking my mind. My comments are genuine and I appreciate everything Rafael and Fred did for us. I have already stated on my Facebook page what a great experience we had at Acura of Ramsey. Thank you for treating people like people. In this world today nine times out of ten its darn near impossible to get a person on the phone, let alone find someone who actually cares. Technology is great, it certainly makes life easier but on the flip side it's taken away that personal touch that I still appreciate. We love our new, new to us, truck! Thank you. Looking forward to driving it for many years to come. Sincerely, Deb & Tom LaRusso71 Hudson Dr. West Milford NJ, 07480973-809-9125 ( Deb) 973-303-7454 ( Tommy )

dewwas

Jul 22, 2013

My Wife and I recently purchased a new car from Acura of Ramsey. Our salesman Arthur Nevruzian made the whole buying experience a pleasure. At no time was any pressure applied. We were treated with the utmost respect and made to feel like we were the most important customer he was dealing with. Not only are we enjoying the new car but we both would recommend Acura of Ramsey and Arte if buying a new vehicle.

joemel12

Jul 19, 2013

Upon arriving to see if we wanted to purchase an acura, Natalie greeted us with warmth.We showed interest in a car on the floor and she explained all about it. She highlighted some of the cars features, they were what we wanted. She then worked out the price and the rest is history.

jcherno5

Jul 19, 2013

Rafael was great! He greeted us with a genuine smile and went above and beyond to assist me with the purchase of my car and give me a deal that I was more than happy with. The service was outstanding Rafael even took the time to tell me about different insurance companies that I can switch to. He took a lot of time to explain all of the operations in my car, set up my Bluetooth, and my seat settings. This was my first Acura purchase and I will definitely be back !

mmurphy15

Jul 19, 2013

Mitch was fantastic and we love the car so far, thank you! The experience took about the same time as we would have expected and much better dealership than the Wayne location. Holy cow!

Rauchst1

Jul 18, 2013

We purchased a certified previously owned MDX here after meeting with the CPO Manager, who listened to what we wanted, directed us to an appropriate vehicle, educated us on the various models and took time to walk us through the entire process. The salesman also spent a lot of time answering our questions. Overall it was a very positive experience and I will be coming back here to buy our next car.

JTL4

Jul 15, 2013

Made my 4th purchase from Ramsey Acura. Rafael Figuereo made my buying experience great. Rafael would followed through on all phone calls and scheduled appointments that he made with me. Easy and quick buying experience if thats what you're looking for. After a minor bump in the road after purchasing, Rafael and Danny Rivera (service dept.) worked feverishly to make me 110% happy. Thanks to Rafael and Danny R.

ddowning23

Jul 14, 2013

From the start of the process it was very smooth and no pressure. Mitch Gruick was great let me test drive both the TSX and TL on my own and then we sat down and about the differences and what I liked best. Mitch is a very good salesperson and does not pressure you for a decision. The finance team works great together when one is busy trying to assist a customer the other one jumps in and helps you finish to take the car that night. Even though the dealership closes at 6PM on Saturday nobody rushed you until everything was complete. I left at 7:30 and the Manager came over to follow and make sure everything was okay and we will stay al late as we have to to make you happy.

alicea1970

Jul 13, 2013

My husband and I were very satisfied customers when working with Sale man Rafael and the entire staff. They were very professional, friendly and work with us to be 100% satisfied customers when e purchased our vehicle.

DirOps006

Jul 13, 2013

I was looking to buy a new 2014 MDX to replace my 152,000 + 2006 MDX. My old dealer was unwilling to move on the price so I decided to look elsewhere. I tried several local Westchester dealers and got a little movement on the price, but no where near what I thought was a reasonable deal. I live in New York and several of my friends said to try New Jersey. I Goggled several dealership in New Jersey with Acura of Ramsey being the closest. I showed up cold at the dealership and met Artie Nevruzian, who I found to be very friendly and knowledgeable. I told him that I knew what I wanted and was only interested in the price. I told him that if he beat the best price I had received thus far by $100.00 the deal was his. He had someone look at my car and then gave me an offer that beat my best offer by several hundred dollars. Before getting the car there was a problem with Carfax which said that my car had be Totaled in 2009, when in reality it had only be in an accident. Artie worked diligently for the next five days with my insurance company and Carfax to remedy the false report. He kept me in the loop by reporting to me how things where moving along with Carfax. I appreciate Artie's hard work and diligence in remedying the Carfax problem.

AcuraMdx51

Jul 12, 2013

Our sales rep Artie was great! Made my wife and I feel comfortable that we were receiving a great value and a great vehicle at the same time. No pressure, no gimmicks and no unnecessary "up selling" when it came to test driving and purchasing our vehicle. Plus any of our questions or concerns were answered timely and in a complete manner. This is why we went with Artie and Acura of Ramsey.

abfun

Jul 12, 2013

Both Stuart and Greg were great in assisting me in my selection and meeting my car purchasing needs. I would recommend them to friends and family. Having Sales guys like that at the dealership especially as a 1st time Acura buyer make the experience awesome. If I had gotten the same treatment from the Honda Dealership I may not have purchased my new Acura. Thanks

crusso0909

Jul 11, 2013

Two years ago, Stu Fogler was highly recommended to me by a friend. I went to Acura of Ramsey and purchased an RDX from him on the spot. Stu listened to my wants and needs for the vehicle and discussed with me my different options. A few days later I drove out of the dealership with my new car. Each person I met was helpful in the purchasing process.A week ago, I received an email from Stu letting me know that I would be able to purchase an RDX 2014 and pay similar payments. I called him on the phone to find out when he would be there because I only wanted to work with him and I showed up later that day. After spending time with me, showing me the vehicle, looking at my options, I purchased a 2014 Acura RDX. Once again he took the time with me to discuss everything that I wanted to. He listened to what I had to say and worked on the purchase price with me in order to meeting my financial capabilities. In addition, I had the opportunity to work with JB Navarro. JB took the time to explain all of the aspects of the financial obligations. He searched for a better interest rate for me as well as went through each warranty, my credit score (even gave me a print out of all of my information) as well as additional warranties that I may have wanted to purchase. At no time, was a pressured into buying anything or speed up my long questioning process. Both Stu and JB were friendly, patient and understanding of my needs. I give them the highest recommendation and look forward to continue to work with both of them in the future!

lacmeister

Jul 10, 2013

Did internet surfing originally for a price quote and David contacted me within minutes of request. He and I only went back and forth on the price they were looking for vs. what I was willing to pay 2x's. Of course a buyer would always like to buy a car for next to nothing, but the price he wound up giving me was very fair (well under what any other Acura dealer was offering). He held the car I was interested in until I drove up to meet him later that afternoon. No surprises when I got there and extremely pleasant person to work with. Signed the deal and went back a few days later to pick up the car. Everything went smoothly and they also gave me a great deal on an extended warranty. This is the second time I purchased from them (got a brand new TL back in 2005) and I would never deal with anyone else in the future except them for an Acura.

Davidengnyc3456

Jul 6, 2013

Great experience. Would buy again from Ramsey and I am from out of state. Only Acura website in NYC area where the new car inventory matched what they actually had. I called 10 dealers after reviewing their websites and none were accurate. I was looking for a specific color... I had all discussions on the phone too, I did not experience the "you come in person and talk to us". Spoke to David on Wednesday (after he emailed me back Tuesday at 10pm), finalized the price, picked up on Saturday....

jcalvaruso

Jul 6, 2013

Acura of Ramsey and manager Stu Fogler came highly recommended from friends who purchased an MDX there, so I went for a test drive. Stu was great. He was very helpful throughout the process and we always catch up when I come into the shop for routine check ups on my MDX. This is the best car dealership around...never a hassle, always focused on the customer experience.

susanpenney

Jul 6, 2013

David Schnapper was great to work with. I was looking for a good, low-mileage pre-owned RDX. David is knowledgable and helped me find a car that had all the features I was looking for. I would definitely recommend David and Ramsey Acura.

luisflareis

Jul 5, 2013

Excellent buying experience. They were patient and did not put pressure. Barry spent the time to understand our needs and explained all features and options for all models we were looking at. We are very happy with our purchase so far.

WinMiller

Jul 4, 2013

Acura of Ramsey is an exceptional dealership. I have purchased from them for over 15 years and they show tremendous appreciation for returning customers and thus have exceptional regard for customer loyalty. I received a great customer sales experience from Elio and Ashley, who are relatively new personnel at the dealership. But they seem to carry on the great tradition that this dealership has exemplified year after year.

hsantoro

Jul 3, 2013

I recently leased an Acura TL from Stuart Fogler, this is my 4th lease with him. I previously leased an RSX when Stuart was working at Heart Acura, in Wappingers Falls, NY and then followed him to Acura of Ramsey, NJ, to lease my 2nd RSX and a then TSX before the TL. I feel that he is more of a friend than a salesman. He makes the process extremely easy and painless, I feel very comfortable with Stuart and look forward to working with him in another three years.

Bsp88

Jul 3, 2013

This is my third purchase of an Acura product with Ramsey Acura. I would never consider going anywhere else. I love, love, love this dealership. Stuart Fogler makes you feel at home like you're old friends. He is extremely professional and knowledgeable of the cars. He was also very patient when explaining all of the tech stuff on the new 2014 MDX that I recently purchased. This dealership is clean, the people are all friendly and really go out of their way. If Stu can't get you the color car you want, nobody can! The whole transaction from beginning to end was seamless. Dave Schannper is so knowledgable when it comes to the tech stuff in the vehicle. He also has the patience of a saint when trying to explain the different functions, etc. Both Stuart and Dave are the absolute best! Top notch!

Knewmeyer

Jul 3, 2013

Best car dealership we have ever dealt with. All staff, from management through service dept. go above and beyond to make us feel valued. From helping us to select the right car for our needs, to making us comfortable that we have gotten the very best deal possible, to ensuring we get properly trained at delivery, Stu and his team do a fantastic job. They made us feel like family once again. Four cars and 25 year later we have never had any regrets.

NewShopper

Jul 3, 2013

I will highly recommend this dealer. The service offer by Natalie was fantastic and i will not hesitate to go back when i'm ready to purchase my next car. I have recommended the dealer to friends who are already visiting. The attention pay to my needs was awesome and the time for transactions was even better.

Tlibs

Jul 2, 2013

David was a terrific salesman and communicated all of the necessary information that helped us decide to make a purchase.We are very happy with the entire dealership and would recommend Ramsey Acura to anyone looking for a car.

caknh31

Jun 29, 2013

The entire team at Ramsey Acura worked together to make my first experience of buying a "luxury sedan" most satisfying. They went above and beyond to get me the model, package and most importantly the COLOR I wanted. Everyone was friendly and courteous from the time I walked in the door until the time I left with my purchase. I couldn't be more happy with the level of service. Thanks again to everyone at Acura of Ramsey.CA Krupa

man12col

Jun 26, 2013

Artie is amazing to work with. The whole dealership is excellent. Made the purchasing process so simple. Would use them again. Great price on the car and the trade in.

jjshlang

Jun 26, 2013

Barry was great to work with. He was extremely helpful in making me feel comfortable with my purchase and insured i left happy. He was a great salesman!

jwicks320

Jun 25, 2013

The service at Acura of Ramsey is top notch. Stu instantly makes you feel comfortable and treats you like family. I never feel like he is trying to sell me anything to suit his own agenda. The entire staff is kind, courteous, and helpful. This is my 3rd lease there and I wouldn't think of going anywhere else.

chrisandale

Jun 20, 2013

We walked into Acura of Ramsey with a recommendation to speak with Stu Fogler. We were not disappointed. In fact, Stu exceeded our expectations! Not only was extremely knowledgeable about all of the car models on the floor, he was very friendly and professional. We walked away with a beautiful, new TSX at a great price and we are so thrilled that Stu helped to make it happen. Overall, we had a wonderful, car-buying experience!

mjnico

Jun 14, 2013

Just picked up my fifth Acura MDX and Ramsey Acura is by far the best dealership I have purchased from. Stuart Fogler is a terrific salesman to work with. He is professional, efficient and works hard to make sure you are getting the best deal and are happy with your car buying experience. If you are shopping for an Acura, go to Ramsey Acura and ask for Stu - I guarantee that you will be a happy customer. Stu went above and beyond to locate the exact car I wanted and gave me the best price. Highly recommended, 5 stars.

MichaelG99

Jun 14, 2013

I leased my first Acura MDX from Stu Fogler back in 2007, and between me and my wife, am on my 4th MDX that we leased each time from Acura of Ramsey. Stu is very knowledgeable of the product, but more importantly, talks with you as a friend and makes you feel right at home there. I live approx. 50 miles away from Ramsey, so the fact the I'm willing to go out of my way to buy from Stu and Ramsey Acura only speaks volumes to the level of service they provide at a price that's always been better than other dealers. I like the Acura brand very much, and he's the only one I call when I'm in the market.

Sandyfaren

Jun 11, 2013

I purchased my first Acura MDX in 2004 with Stu Fogler and the experience was excellent. When I started my new car search again on may 31, 2013 Acura was th 4th dealer I went to that day. I walked into the showroom tired and not really interested in looking at cars anymore. I walked out a few hours later and now owned a 2013 Acura TL. Stu once again with his friendly and knowlegable ways, had me back in an Acura again. I love it and so happy that Stu was still there to help me and make my new car purchase so easy! Thanks Stu we will be back again for my daughters TSX next year!!! Sandy Faren :)

bdmjwm3

Jun 10, 2013

Back in 2006 I had leased a RSX with Stu Fogler, and 8 years later returned to Acura of Ramsey to lease another Acura. The overall experience and friendliness was exceptional. As soon as you walk in you are greated and helped with service. The salesman work with you and provide overall quality service to make sure you leave satisfied and happy with your purchase. Stu Fogler went above and beyond for me working with me to make sure i was able to get everything i wanted in my car for what i was able to afford. He made the whole process so easy and in less than 2 days i was driving in my new car. When i arrived to pick up my car he made sure to take the time to show me all the features and specs the car has to offer and made sure i was 100% satisfied. I would recomment Acura of Ramsey because they are professional and very accomodating. I guarantee you wont leave dissapointed!

Jov973

Jun 8, 2013

Ramsey Acura is Great dealer to work with, they provide exceptional service. There sales team is amazing, I would recommend this dealership to everyone. Ashley Morales is great, she accommodates the customer to be as comfortable as that person can be. Just truly exceptional service.

pj12pj3477

Jun 7, 2013

Dealership was very clean and well organized. Staff was very friendly and attentive. Transaction was delivered as stated no back peddllng or monkey business. I would highly recommend this dealership.

junestar

Jun 5, 2013

I have been an Acura customer for many years and i have had great experiences but this Acura location went above and beyond what i was expecting. They stuck with me from my curious stage all the way through until the sale was complete. I don't think i will be able to go to any other location because Acura of Ramsey has taken customer service to another level. Thank you so much! Acura of Ramsey!

Rvn55

Jun 5, 2013

I recently leased a 2013 Acura TSX from Elio Perito. What a pleasant expirience! Elio was very knowledgeable and a pleasure to work with. Amazingly I did the deal a week before the pickup date on a handshake. No deposits. No papers to sign. Nothing but mutual goodwill. I will be recommending Acura of Ramsey and Elio Perito to everyone in my hometown Waldwick, NJ

For.get.it

Jun 1, 2013

They prayed on me from what they saw on the credit report unfortunately I got a bad deal in the past at a high rate ( upside down but car still has its value)they were trying to come with the same numbers and rate for a used car 18.5 %and the same monthly payment they seen on the credit score~~ seriously~~ with a 650 credit score shifty individuals no eye contact ..

johndull

Jun 1, 2013

Over the years I have leased 8 MDXs for myself and my wife. Stu and Joe have made that experience as easy as possible. Their level of customer service is some of the best I have ever received from any business. I would highly recommend them and this dealership.

brianzak

May 29, 2013

My lease was up on my Acura RDX and because of the fantastic process that Stuart provided when I leased the RDX, I returned to see what he could do to put me in the Acura MDX. As usual he was friendly, professional, listened to everything I wanted in the car, wasn't pushy, and I ended up leasing the MDX and am so happy with my choice. Stuart has made both experiences getting a new car STRESS FREE. I highly recommend Stuart and this Acura dealership to my friends and family. I was originally sent to see Stuart from the recommendation of a friend who herself as well as several family members leased cars and was extremely happy with Stuart and the dealership. Stuart not only takes care of you when you are looking to get a new car, but he is always available to answer any questions you have after getting your car and always follows up to see if you are happy and satisfied with your purchase after you have it. My husband will be the next one to lease with Acura when his lease is up due to the great experience we both had working with Stuart. I am one very happy customer! Sincerly, Carol Groenewegen

ctortora

May 29, 2013

Excellent Dealership to work with. Excellent management and my sales associate, David Schnapper was extremely helpful and made the process of buying a car very easy. Highly recommend him and this dealership!

Racjar

May 28, 2013

All the employees that I worked with were very professional, friendly, and accommodating. Would recommend this dealership. They delivered on every promise they made to my family

jerry9876

May 27, 2013

Art was very upfront in the negotiations of the lease price. He seemed sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing between 2 different acura dealers. he was helpful in answering our questions, on top of the follow up issues and he was a pleasure to deal with. He made the whole experience a pleasant one.

jarotunno

May 24, 2013

I initially contacted the dealer through the internet. David handled the inquiry and was very responsive from the start. He answered my questions and set an appointment for me to test drive the car. When I visited the dealership two days later to test drive the car (RDX) we had a informative discussion about the model and what to expect. I indicated that I was also considering a sedan but the RDX may provide more flexibility. We have owned two Honda CRV's previously so we know the basic small SUV market and benefits pretty well. After taking a test ride I realized quickly the RDX was not the right car for me. We then discussed the sedan options and based on our needs looked at the 2010 TSX. After a test drive it was clear this may be the right fit for me. We looked at the inventory and the actual car I was interested in was available. I took it for a ride to make sure my prior test drive was not a fluke and also be sure this car had no obvious issues. I was pleased. After that we spent some time getting to the right price and financing needs. David was able to get dealership financing to match my credit union special offer and set me4 up with the finance group to complete the deal. I was away on business travel for the next 4 days but when I returned David worked with me to arrange for pick-up. He actually met me at the local train station to shuttle me to the dealership to pick up the car. Once we arrived I met with Fred from the Finance Department. He informed me he was actually able to get me an additional .25% off of my interest rate. All the paperwork was in order and within 30 minutes I was out the door in my new TSX. Thanks David and Fred for a job well done. Acura of Ramsey is on my list of places to go back to!!!

acuratl268

May 24, 2013

Mr. Alan AndersonI normally do not write review comments but due to the outstanding support you team has provided me - I am compelled to do so. As Im sure you have been informed, I had experienced a number of ongoing problems with the purchase of my 2012 Acura TL SH-AWD purchased from your dealership.Tom, Miguel and Ralph were been outstanding troubleshooting and resolving most of the issues. However up until recently I have run into some additional concerns that were very, very challenging to diagnose - Honda Motor Corp in Torrance was notified and needless to say after 15 months of ownership and on and off again issues and repair, the best course of action was to sell the current car and purchase another.Admittedly, I was about to begin the process an seek alternative brands, but in a moment of optimism and genuine concern, Joe Rauch, Acura Ramsey General Manager, contacted me, discussed the issues with obvious real concern, then asked me to come back in to the dealership and lets see what we could do with either further diagnose and repair to the existing TL or possible alternatives including another new car. After a number of discussions I decided the best option was to trade-in the current car for a new one. Joe along with your Assistant Service Manager, Stuart Fogler did an awesome job finding another SH-AWD TL of my desire and with for a very fair trade-in deal. Most importantly they were attentive to ensure my satisfaction with zero pressure - This was evident through-out the entire process without wavering. As an executive in a service organization I am very familiar with satisfying the needs of you clientele. Your team is tremendous with prompt support, guidance, knowledge and resolution when needed. - True professionals and a one- of- a- kind dealership ! When it is time to replace my better halfs car I am coming back to Acura Ramsey.

llaguardia

May 23, 2013

Stuart made purchasing my new Acura RDX a pleasure! Without a doubt, it's the best new car purchasing experience I've ever had in 25 years of purchasing cars!!! Stu made the negotiating experience fun without a hard sell. When I picked the car up, Stu had the paperwork and car ready to roll. Maher thoroughly reviewed all the car's options and showed me how to use all the features available in the technology package. These guys really aim to please.If you're in the market for a car, Acura of Ramsey is the place to go!

lyubov92

May 22, 2013

When we came to Acura of Ramsey, we weren't sure if we wanted to buy an Acura, we just came to look. We met Stuart and he showed us the car and we fell in love with it. He worked with us about financials, trying to meet all of our needs and demands and we ended up buying the car. We came back next day to pick up car and he explained how everything works. We love our Acura RDX very much. Thanks very much.

jonibail

May 20, 2013

We love Acura of Ramsey and have purchased now 3 cars from there . The service and friendliness is refreshing and Stu Foglar knows how to treat his customers , and every time we see him its like seeing an old friend. Its nice to go into a dealer and feel like you have a friend there . The Best !!! oh and we love the cars too

LWBTSX

May 20, 2013

Initially, I went to Ramsey Acura to try to comparison shop. I wanted to get a competitive price and use it as leverage to get another dealer I was working with to give me a better deal. I never had the intention of buying a car Ramsey Acura, but the price they gave me was so good, the other dealer couldn't compete. After getting Ramsey Acura's price on a TSX, I called a number of other Acura dealers. I was told by other dealers that there was "no way" Ramsey Acura could honor the quote -- but they did.I'm pretty pessimistic when it comes to car buying, so I kept waiting for Ramsey to try to hit me with "hidden fees" at the last minute to bump up the quoted price (closing costs, document fees, etc.). Rafael assured me that all fees were included in the price he quoted me and he was right -- they didn't try to trick me or play any games. Rafael was very knowledgeable, helpful and patient. I kept changing my mind about the color and he was more than happy to work with me. My last minute changes required him to re-draft all the closing documents, but he was happy to do it and never complained. All in all, I couldn't be happier with the experience at Ramsey Acura. I would recommend Ramsey Acura and Rafael to anyone in the market for a new or used Acura.

dhruti88

May 20, 2013

I was buying my first car and Rafael and his team at Acura of Ramsey were extremely helpful. Rafael is a very knowledgeable salesman. I was able to find the perfect car with his help. I would highly recommend Rafael and the others at Acura of Ramsey!! Lots of love to the team

christort

May 18, 2013

Stu provides EXCELLENT customer service, always has great pricing, and is an absolute pleasure to work with. He is friendly, professional and courteous and always takes care of our needs, and goes the extra mile to make us happy (color of car, options, etc.) We are repeat customers of his because he's cultivated a great relationship with us and we will come back to him again as we have done!!!

manted

May 17, 2013

I have known stuart Folger for about 10 years and have always been completely satisfied with his knowledge of all the Acura models. Stuart has always provided me with a very competitive quote and in many instances, if I had a better deal, he would at least match it. I have leased 5 cars with this dealership and would recommend them to anyone interested in an Acura.

Rangers32

May 15, 2013

This is my second Acura TL that I leased from Elio Perito I have to say it was a real pleasure working with him again, and I look forward to working with him in the future.

giovannacv

May 14, 2013

I am an acura lover and i leased my first car with Stuart Fogler 3 years ago and it was a very friendly experience and a very dedicated person. As my acura tsx was up, i came again to get another car and of course Mr. Fogler had everything ready for me, i love this since I have no time to waste on my daily routine. He makes you feel like at home and he knows what you want and need. Great person and a good human being. I have recommended couple of my friends to him and they have said the same thing! Wherever Stuart goes I will be there!!!!Giovanna Crescimbeni

Megen

May 14, 2013

It was as an absolute pleasure working with David, he made my car shopping experience very enjoyable. He was very comforting, polite, and professional at all times. I am very happy with my new TSX. Thanks for all of your help!

John7thAcura

May 13, 2013

This is the 7th car I have leased from Acura of Ramsey. I go back to Ramsey Acura time and again because they provide a great product, with an outstanding sales department. Over the past 18 years, my experience with Acura of Ramsey has been further enhanced by it's very accomidating and efficient service departmant. I always have and will continue to recommend Acura of Ramsey to my friends and family.

harveytess

May 12, 2013

David helped me by using a straight forward approach to choosing a car and options to consider. Price was fair. The car i wanted was not in inventory... but he found my car .. just like he said he would... JB was professional, careful and very competent in conducting the business portion. i thoroughly enjoyed the buying experience... i expect to be back in several years and buy again from this dealer!

prborzilleri

May 11, 2013

I purchased a 2013 TL from the Dealership and I am a very satisfied returning Acura customer with a 2003 Acura TL Type S that has recently passed the 200,000 miles mark. Natalia Ojeda was my main contact with the Sales Department and it was pleasure working with her. Natalia was very professional, courteous, and knowledgeable, and did a thorough job of explaining the features and benefits of the TL. When I went to pick-up the car Natalia was not at the Dealership because she had gotten stuck in traffic while returning from another Dealership on a car swap. The Dealership acted quickly to get another salesperson to handle the delivery, who was David Schnapper. David was also a pleasure to deal with and he sat with me in the car to provide me with good initial training session on how to work the technology package (i.e., phone set-up, navigation system overview and sound system functionality). I then spent some time with JB Navarro in the Finance Department to finalize the paperwork. JB walked me through all the documents and provided me with a good overview of the optional programs that were available (i.e., extended warranty, service contracts, etc.). Overall my experience with Acura of Ramsey was very positive and I would definitely recommend them if you are interested in an Acura.

gilsteiner

May 9, 2013