Used Cars for Sale at 802 Auto Sales in Milton, VT

Scott Irish

Sep 12, 2021

Very great service they do all repairs to my vehicle, I drop it off before work and done by end of the day. Rates are very good employees very professional and knowledgeable. Thank you 802 auto for keeping my vehicle in tip top shape.

Catherine Burbo

Aug 19, 2021

Just bought a car from 802 auto outlet quickly it was fast it’s a dependable car friendly service even give me a free inspection for next year when it comes up and free oil change if you want to use dependable car this is the place to go I am over the moon with getting my car thank you so much 802 auto

Michael Leonard

Apr 6, 2021

Great prices, great service,and a topnotch and HONEST mechanic

Kaziah Vaughn

Jul 9, 2021

These people do a good job. My parents have bought cars from the dealer and have had a great experience (we still have one, 5 years later). However, this review is about the service center. They do a good job, let’s make that very clear. But you’re not going to get it in a timely manner. I had called on a Monday asking for someone to look at my braking system. I had spoken to someone and gave them my reason, my name, and my contact information. I dropped it off Tuesday night so they could look at it Wednesday. About four days go by with no word from them. I call them Saturday afternoon and ask what’s going on. They said they were “waiting for my call” because they “didn’t know what to do” and that they “didn’t have my contact information”. I was annoyed to hear that four days had past and nothing was being done with no word from them (i had given them my contact information). I was even more confused as to why they were trying to blame their unprofessionalism on me. So when I spoke to someone they had said they knew what was going on (caliper and brake pad replacement) and now that they had my approval they’d start working on it over the weekend. Monday comes and I call them again in the afternoon. They had mentioned something about my TPMS sensor as if I had asked them to look at that. Come to find out they STILL HAD NOT WORKED ON IT. At this point, I’m frustrated, borderline livid. My car had been at this shop for almost a week on a service that should’ve taken a few hours, maybe a couple days. I also knew this was not a cheap service so I was even angrier that they weren’t being transparent about what they were doing and why it was taking so long. It was finally done at 4:00 on Tuesday (a WEEK). The problem I had was fixed, but now I’m hearing a rattling noise-that may not be from them. Overall they did a fine job. The problem was fixed and I guess that’s what I asked for. The mechanic does a good job and works very hard. I realize I have an older model and parts/service can be difficult. However they do not give you any information on “follow ups”, try to make their miscommunication and poor customer service your fault, and do not do services in a timely manner. Frustrating experience, okay service. 2/5

Chelsie Chatman

Aug 24, 2021

Frustrating experience. Drove 30 minutes to an appointment that we scheduled at 4:15 and showed up to a closed door/closed sign that said the hours were until 5pm. Called multiple times and it went straight to voicemail. When I finally got through, the guy made it sound like I was inconveniencing him and that he would be there when he was done taking photos of a car. After too long of standing outside, I left.