Yuma Honda

Servicing my Fit

Service was great, I was seen right away, and they called me back sooner than the time they expected to have my Fit ready. Very pleased

wonderful experience

we had a very wonderful experience. it was all done in a timely fashion from very professional people. they have a wonderful waiting room. thanks

Thank you

Thank you to Arturo Gaona and Daniel Garcia. Also to the finance department

Great people

Great work, their communication skills are excellent. I took my car in for a paint inspection, turns out that it needed to be repainted, they took care of right away,three days after my car was ready. I was very happy how everything worked out and I highly recommend the personal from Yuma Honda.

luis ramos

had a great experience. they treated me like family

Marcus did me right....

Marcus and his team did a great job in helping me find what I was looking for. Very pleased with the attention and service I received.

30K Mile Service 2014 Accord

Great customer service and reasonable price. Highly recommend for care of your Honda. Superb customer waiting area. Television, snacks, water, and kids activity center. Advisor keeps you informed and service needed.

Alternator replacement

Great service by Eric, kept me updated on repair being done.Felt me and my car was important to the dealership.Will return in the coming months when my car needs further service.

Honda Hrv 2016

Very good service with the dealer. He had very good patience with us deciding whichCar to get. He helped us a lot with our decisions. Thank you for the excellent service.I will recommend Daniel Garcia.

Great customer service

The customer service here is great and great you very well their is no doubt they really want to help you anyway way that can. I purchased a Honda Pilot 2016 we made the deal on one but it had to be driven in from out of town from another dealer ship. So I had to wait the next day, when the next day came around they had told me the car had been sold but they would find me a new one, and it took two more day for them to get me another one and we had to do the paper work all over again since it was a different car. The car is great and everything but they should really secure the deal and the car before anything. It was really inconvenient calling them and going back and forward to see what was going to happened. Luckily everything worked out in the end and we love our new car.

Exceptional very happy

Erick was very informative and guided me, he was friendly and very knowledgeable, he sure knows his work and enjoys it, i definitely recomend him to friends and family

Excellence

Excellence is the only word that needs to be used.

Thank you

Nestor was very helpful--I bought the car for my wife's birthday. She had no idea, but when we came to pick up the car, Nestor put a big bow on the car, as well as a Happy Birthday sign in the window. He helped make her a Happy Birthday. Thanks Nestor--some touch...Jim Ruechel

Honda Civic Purchase 08/21

I was helped by Daniel Garcia. He was very intuitive and helped me find what I was looking for. He knew a lot about the cars and respectfully gave us insight of their features and what was right for me. I am very happy with my purchase and strongly recommend him as your salesperson!

Fit lease for my college age daughter

We have now purchased 2 cars and leased one from Yuma Honda. We've had the cars worked on there as well. Very friendly, and easy to work with and I'm guessing, if we need another car, we'll be looking to them 1st.

Service Department & Work

We were extremely satisfied with the work done, the timeliness, and the quality of service. The service department went above and beyond our expectations. A breakdown and subsequent repair can be a stressful and fearful experience due to the unknown issues that may be discovered and costs that may be occurred. The people in the Yuma Honda service department made this breakdown a stress-free repair; furthermore, they continued to "keep the trust" that many fear from the unknowns and "being taken advantage of". This has never been our experience at Yuma Honda and continues to be our experience. It is nice to know that you can trust and count on people here. We will continue to have our Honda serviced by this dealership due to the above but also their honesty and respect shown to the customer.Thank you very much for your service.

Awesome service.

This is my first time buying a Honda vehicle and I know it won't be the last; I believe Nestor, my sales person had everything to do with it. Nestor has great product knowledge, he explained a lot of technical details that has helped me understand my vehicle.

Great service

Overall a pleasant experience and I would come back

Another great job!

Anthony and the service team always do a great job! I'm always greeted by name and never have to wait long for attention. Always get a call with estimates and suggestions before any work is undertaken.

New vehicle

Our shopping experience for a new vehicle was good. We had our two young kids with us and were received and treated very well. It was very hot outside, the salesman did a very job at taking us inside an AC vehicle around the lot and offered cold water bottles. We got a fair deal with our Honda Odyssey, they negotiated with the sale price.

very happy with Yuma Honda

considering the air conditioning went out the same day the car was looked at and gone over at Tempe Honda. The crew there at Yuma Honda was able to handle an angry customer with ease. Found out what was wrong with my air-conditioning and made my visit there delightful. I want to thank Salvador Barragan and every one at Yuma Honda for being so patient with me.

Excellent customer service from my service writer.

The work needed on my vehicle was explained to me in great detail and all necessary repairs were completed in a timely manner. The service writer was extremely helpful and knowledgeable.

Carol Bevins

Every time I have taken my car in for servicing, I have been very satisfied. Questions I have asked, have been answered. So far I have only good things to say for Yuma Honda.

Great experience...

Wonderful service with a smile...took the time to show me how to program and work my new car...love these guys...As of this minute Joel is still working on downloading my CD's to a thingy and then tomorrow I will go over there and he will show me how to work it...lol...you just cannot get better service than this...

Service review

Everyone was professional and friendly, and I was brought home and then brought back when my car was ready. The car was nice and clean also.

Fast Service

Made appointment to have car serviced and it was done on time. Not to many business keep their appointments. thank you for the fast service.

Great experience!

They were ready to answer all of our questions, very friendly, and willing to look for the best deal for us. Also, we really like how they took the time to explain some of the features of the new vehicle.

Graciela Vallejo

Awesome customer service, everyone was so friendly, took real good care of my my and my vehicle needs

Great Service

Erick was a great help and very friendly! He was very attentive and worked well. He had a great attitude and is a overall well rounded employee. Would definitely come back.

Contended

Was able to get in right away since its summer time. Winter time will be different. I will give them one or two stars at best during winter

Recall repair

Quick service. Car war ready before their estimated time on the repair.

I was treated very well

My nephews car died while he was here visiting over the holiday weekend. He had to get back to CA so he drove my truck and I had his car towed to the local Honda dealer. I just showed up with no appt and Anthony was very nice and said they would take care of it. They fixed only what was wrong and gave me a list of other things that need to be taken care of, but said my nephew could take care of those items at his Honda dealer in So Ca. Anthony did bring up that there was a recall and they would take care of that while they were checking out the battery/A/C issue

Honda

Very great customer service. Super friendly, very cooperative. High quality cars. Highly recommended.

Service

Last minute apt and we were treated very well, Personnel were courteous and professional, not pushy, customer oriented. Thank You.

New Car

It was a good choice love my new car the dealer was very good

Happy camper!

I'm always happy with the service I get from Yuma Honda. The service manager always explains everything in a clear, concise manner, and there is never any pressure to make an immediate decision regarding specific work "that has to be done!"

Car worked on

Had new tires and front workedon. Every one was very helpful and nice. The t other a l co s t was comparable to other places in the area.

Did a thorough job

Just moved to Yuma. Brought my 10 year old Element in for the 93,000 mile lube. Had never been to this dealer before. Brought the summary of what had been done to my car at the 90,000 mile maintenance workup (which cost me $1500). The service representative actually took the time to go through this report. Despite all the work that had been done in November, there were a few things that had been overlooked or that had worsened significantly since that time. The representative clearly explained what needed to be done today, at the next lube, and in the near future.

It's a great dealership

The staff completely hooked me up and dropped my monthly payment by over $100, Everyone was friendly and answered any question I had, I highly recommend this dealership.

Great experience, everyone very friendly and helpful.

I was able to test drive the cars I was interested in. Finally came down to my favorite and was given a great deal. Very happy with my purchase and the best customer service ever. Thank you Yuma Honda!!

Excellent Customer Service

I purchased a new Honda Accord and had a GREAT experience!!! Marcus Rodriguez is very knowledgeable and friendly. He is not pushy at all. He explained everything with details.

Great Service & Value

Overall good experience. It took bit longer than I care to wait for an oil change... (over an hour) but it did include tire rotation & wash. Staff was super friendly.

Service department

Excellant Service department. Very pollite good customer service. Answered all my question took very good care of me thank you.

My Honda Buy.

Nothing to be un-happy about first time to buy a Honda and was 100% happy

Excellent customer service

Had an routine oil change and maintenance. Excellent service.

Great experience, as always!!

They are always so nice at and thorough at this dealership. I would recommend them to anyone. I love my Honda!!

Service quality

Service/repairs done fast and professionally. Anthony is professional, courteous and one of the best service representatives I have ever had the pleasure to deal with.

Honda Yuma Az

Beautiful waiting room. Free coffee, snacks and water. Anthony at service desk was very nice. They even washed our van after servicing it! I will definitely go back for future servicing.

Used Motorcycle. Purchase

Sales person Marcus Rodriquez was great to work with. Easy, quick and to the point.

Perfect service.

Customer service is the best from Anthony to the woman in the payment department. Anthony strives to know his customers ... this is an excellent quality.

Great experience.

The service person (Anthony) was extremely courteous and very knowledgeable. He explained all of what needed to be done to my car. Even though I was unable to have everything fixed, he gave me a list with prices so I can have them done as I can afford to. I appreciate him not being too pushy to have it all fixed right then. Give the man a raise!

BEST SERVICE DEPT. IN THE WEST

I drove in for service ,they addressed me and asked what I needed , I asked how long , they said about 45 min , 30 min it was done , they asked how things were with the car , I complained about the hubcaps ,they went in the parts room got 4 new ones , installed them , asked if there was anything else ,I asked how much , NO CHARGE . This dealership is great !! this is not the first time they have done things for me NO CHARGE !!!!! Thanks Yuma Honda Tom Snow.

Good Customer Service

Marcus was very helpful in getting me into the car I wanted at a price that I was comfortable with. The whole process went very smoothly.

Very good

We had a very good experience with your employees. Joel, also the Finance Manager Arturo. Joel, took the time to bring a used car out for us to see. In the past we have had such poor luck with car salesman, Always to pushy. Joel and Arturo were not pushy at all just helpful. We are from Nevada, but if we ever need another car, we will come back and see this dealership. .

Another Great Service Experience

Took my car in for new tires. Anthony G once again got me a great deal, and albeit being a very busy day at the Service Center, he was able to process the paperwork ASAP so I could get on my way. Once my tires were installed, Anthony noticed that I had a dent on my passenger door from a previous parking lot mishap, and he offered to take the other vehicle's paint transfer off of my car. I was done, he didn't need to do that, yet he did, and my car looks better at least until I make my insurance claim. I highly recommend Yuma Honda for your service needs.

Good service.

Oil change and tire rotation done in a reasonable time. No problems with vehicle after work completed. Waiting area could have a better selection of beverages such as hot chocolate, hot water and tea.

Excellent service!

We were greeted warmly by Nick when we arrived, he was great and knowledge. Had a great experience with everyone involved and I love my new Pilot!

over priced vehicles

My experience with Yuma honda was a waste of time You guys lied and claim you will match Phoenix, AZ pricing then claim Yuma tax rate is lower. which is another lie..after leaving Yuma honda I drove to Phoenix ,AZ and saved approximately 8,000.00 compare to Yuma pricing. The day before you sold a 2016 accord sport to me friend for 29,000.00 while he could have purchased the same vehicle in Phoenix.az for 21,000.00 out the door tax ,title,lic,doc fee ..needless to say my friend is pissed. off...I will tell everyone at my work (approx.1,000 employees ) of my experience and will recommend Right Honda in Scottsdale, Az.

Quick and professional

Service was thorough and quick, given that we did not have an appointment. Sal was professional as well as friendly and extremely patient with my and my husband's questions.

Yuma Honda Customer Service

Customer Service was excellent. Pretty fast for the service on my 2012 Honda Civic Waiting area is very nice, water and snacks were a plus.

excellent

Anthony is always willing to help and always making it easier on us (customers). Everyone there make you feel very welcome. they are very friendly.

wonderful

everyone i met there was extreamley helpful and extreamly friendley from the salesman to the finance department, service department. just everyone. i didnt feel pressured like you do at a lot of dealerships. thanks to everyone i had a good experience.

Owner of vehicle

We were in town visiting from Sacramento. Salvador did an excellent job of getting us in & out due to time constraints we put on him! Totally impressed & satisfied w customer service & work performed. We will definitely return when in town again!

Lucile Curtis Yuma Honda

Yes was very happy with the guys, Sal was my man so will give him a good report. Will bring the car back again. Thanks again. Lucile Curtis

Service for my vehicle

Very pleased with the service I received. I will define come back again.

Service

I purchased my vehicle here in April 2015 and the sales staff was great. I recently had my vehicle serviced and the service staff was just as good as the sales staff

Typical Used Car Salesmen - Buyer beware

I just bought a used truck here and even though i paid cash - they wouldn't let me buy it unless I filled out a credit application and give them my social security number. The truck was well below the $ 10,000 patriot act requirement which they said it was for. I should of known better than to come here, last year i bought a 2015 CR-V and this dealership wouldn't deal with me. I ended up going to another Honda dealership, paid cash and wasn't required to give them a credit application with my SSN.

Customer service

Awesome customer service, very professional and patient great job salesman and service personal

Carol Bevins, customer

I had very good service and the service was completed in the time frame they indicated. I will continue to get my car service at this dealer.

Great Service

Helped as soon as I walked in,friendly an helpful,comfortable lounge, free refreshments,Great atmosphere,before you know it done,PLUS WASH,FAST SERVICE.

Great service!!!

I enjoy getting my parts and car service at Yuma Honda. They have very friendly staff and Anthony at the service department always goes above and beyond to take care anything I need...great job guys keep up the good job!!

Mr. Garnica

I dont know if its training or his personality or a combo of both but my last visit i felt acknowledge as a customer and felt like VIP treatment the way he attended to me

Robert J. Kerr

Excellent service and repairs proved great work. .Best Dealership I have experienced in many years I am over 83 years old and most dealers are more interested in servicing younger people that will be buying more cars then I will because of my age. You can be sure I will continue to use Yuma Honda.

Spare key

Very nice people atend The parts & service reas....Thanks

Great Job all Around

They took care of the recall and went beyond by giving my wife a ride home and pick her up to get the car. Told us some other things to get look at and quoted a price, great job.

Awesome!

It was a great experience employee who helped me (Anthony)was really nice and friendly. I did not have to wait long. Great customer service.

Oil Change

I took my vehicle in for an oil change and was very satisfied with the service given. Representative was very helpful and knowledgeable. I will definitely continue to use Yuma Honda for my vehicle needs!

oil change

as usual, the service writers are friendly and fantastic. Service is always completed in a timely manner. I always forward to the visit. I am annoyed that I have to have 25 words to submit this review. It's more work than I really care to do for a simple oil change. I hope someone finds this useful.

Great service

Service people were great,well organized and friendly.

Car service

Overall Excellent!.............Great staff................Excellent service............................

New Car Experience

Customer Service was excellent, Daisy answered all our questions. Our Honda was spotless and full of fuel and we both love it. Looking forward to our first road trip next month.

Review

very professional clean well maintained shop, time was very convienient

Car owner

They did a great job. It was fast and easy. The service center was very clean and when I went to pay so was greeted by the friendly cashier who provided me with a water bottle.

Great Sale

Went in to look at new cars and Frankie was extremely helpful and willing to come to an agreement with us. He was very polite and patient and that won us over.

Service.

Great staff, friendly and knowledgable. Called and had a walk in service appointment, even though I stated to take their time when I dropped off, the service department serviced my truck in a timely manner and replaced the missing screws on my panels. Thank you Yuma Honda. Great Job guys.

Servicing my Honda

I was very satisfied with the quality of service I received when I tookMy Honda in to have it serviced.M. Bann

Custome service

Great service provided by Anthony. He explained service and made recommendations. Service was completed on time. The service and Butler car were done as promised.

thank you

I was having a horrible day, Once I called Anthony was very kind and reassuring that I was going to get my car fixed. Your team worked well together, very caring and did their best to get me in and out in a timely manner.

Honda accord

Overall excellent job. Would definetly refer someone to this dealership. If ever interested in another vehicle will come again. Thank you

Customer service was really good

Anthony was very helpful and he was very nice to me. He got things done well and professional. He gave estimated for service before he charged me. He was very friendly person and he made me feel comfortable to ask him any questions about what I needed.

Great service and thorough guidance and support

All staff are very accommodating and they make sure that all needs of the client are met. They guided us from the beginning until the end of the process, it was a very good experience.

Mrs. Mayra Nevarez

Great people, great service.... Very happy with their service all the way around.

door lock actuator

The key fob could not lock or unlock the vehicle. Brought the car in to have the driver side actuator replaced. Great friendly, helpful service.

Oil change with no appointment

I gave 5 stars, but would like to say that it took a really long time to get an oil change because there was only one service writer, and he was swamped. I waited probably 30 minutes after the service was done to get checked out.

Great service

The staff are always friendly and helpful. All of my questions were answered, the service did not take long, and I got a free car wash.

Great Service.

Anthony in service was knowledgeable and friendly. My accord is always in great hands with the highly trained technicians. I recommend Yuma Honda, great experience all around.

Best dealer in Yuma

Amazing job ..good customer service ?? highly recommend this dealer they really work with you on your budget and prices .Make you feel like at home really friendly people love it ????

This dealership was great from start to finish. Thank you...

This dealership was great from start to finish. Thank you we love our New CRV. Great price, great time! It was late Saturday night and they did everything to make sure we were comfortable, while we went thru the process. Thank you

Mrs. lupita treated me very friendly, she answered all my...

Mrs. lupita treated me very friendly, she answered all my questions and helped me a lot in my new car. I am very happy with the deal I got.